Reduce no-shows, fill late cancellations, reactivate lost patients, decrease costs and increase internal marketing revenue.
REDUCE NO SHOWS: According to the MGMA (Medical Group Management Association), the average missed appointment rate is between 18 and 22 percent. This translates into an average loss in revenue of $138,000 per practice, per year, due to missed appointments alone. If Smile Reminder™ can bring in JUST ONE patient a month that would have otherwise missed their appointment, the system PAYS FOR ITSELF.
FILL LATE CANCELLATIONS: In seconds, Smile Reminder can send a message to a group of patients that are waiting for an open appointment (ASAP or On-Call lists) and reach them in real-time wherever they are (at the grocery, in the car, at the office) without making even one phone call. These notices not only help fill the open appointment, but also show your patients that you are giving them every possible opportunity to get into the office as soon as possible.
REACTIVATE LOST PATIENTS: Smile Reminder’s Smart Recare helps reactivate lost patients and retain existing patients by automatically sending out recare messages prior to a patient's continuing care date. Smile Reminder automatically tracks revenue generated from Smart Recare. Many practices generate enough revenue in the first 60 days to pay for the Smile Reminder service.
DECREASE COSTS: The average practice spends $200 - $300 per month just on birthday cards. Appointment reminder cards make that number go even higher. Smile Reminder can replace this direct cost by automatically sending out birthday messages that have a personal touch.
INCREASE INTERNAL MARKETING AND PATIENT LOYALTY: How do you let your patients know about new promotions or just keep in touch? With the click of a button or a short phone call to our Customer Service, you can instantly notify them about a new procedure or special promotion. For those practices with web sites, Smile Reminder can help direct your patients to your site for office information or information about your products and services, to obtain feedback regarding proposed changes to practice polices or procedures, and more.
