Finally a consistent and effective way to track, measure and respond to the level of patient satisfaction in your practice!
- Customizable questions and graphics
- Configurable answer options
- Drag and drop question ordering
- Trending reports
- Configurable Smart Alerts
Automated Post-Appointment Survey
All surveys are automatically sent via email to patients based on configurable message settings and are completely customizable. Practices can create surveys from scratch or use our template.
Reports
Real-time, printable snapshots of survey results are available on demand. Trending reports enable a practice to track performance over time.
Smart Alert
The Smart Alert feature enables practices to receive alert emails when a particular answer is selected by a patient. For instance, if a patient selects that they were not satisfied with their visit, the practice can receive an alert and then contact the patient to resolve any issues. Practices can specify which answers will trigger alerts and which staff members will be notified.
Direct Patient Surveys
Practices can easily create and send custom surveys to their entire patient base to gauge interest in new products and services, to obtain feedback regarding practice polices or procedures, and more.
