June 6, 2020
We hope that you and your family are in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety and the safety of our team.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s safe for everyone and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and team safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. As you might imagine, there have been many changes in the past weeks. We anticipate there may be additional changes in the future and are committed to staying current as protocols evolve.
You will see some changes when it is time for your next appointment. We are making these changes to help protect our patients and our team. Some of the things that will be different:
- We will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- We have hand sanitizer that we will ask you to use when you arrive. You will find some in the reception area and other places in the office for you to use as needed.
- You may notice that our reception room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be scheduled to allow for social distancing between patients. That might mean that you’re offered fewer or different options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
- Whenever possible, we ask that adult patients come to the office alone. Children should be accompanied by only one parent/guardian.
- Our clinical team will be wearing additional Personal Protective Equipment (PPE) to protect you and themselves.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we will take to keep you, and every patient, safe in our practice. If you have any questions at all, please feel free to Email Us or Text Us at 651-738-8204.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr John Haag & the Creekview Dental Team