My Bariatric Solutions
Dr. Arsalla Islam, MD | Dr. Heath Smith, MD
1692 Reviews
Dr. Islam and her team went above and beyond in providing exceptional assistance. Their professionalism, attention to detail, and genuine care for patients were evident throughout our interactions. Every member of the staff contributed to a supportive and efficient experience, making it clear that they prioritize patient well-being and satisfaction.
Mar 10, 2024
I love Dr Islam and the My Bariatric Solutions Family
Feb 14, 2024
The staff was great! Very compassionate and informative. I would recommend them to anyone.
Feb 7, 2024
Always so caring. I appreciate all of u
Jan 31, 2024
Honest caring provider, attentive and patient staff
Jan 25, 2024
Everyone was super friendly and nice. I loved that everyone didn’t mind answering questions or concerns I had. Very positive and friendly environment!
Dec 20, 2023
Great group of works. Very professional and helpful.
Dec 15, 2023
Wonder Team. The staff and Provider Dr. Smith is so nice, they made me feel very comfortable with the process of starting this weight loss journey. I would highly recommend.
Dec 8, 2023
Great team and atmosphere as well as very knowledgeable
Dec 7, 2023
The team is amazing! Any questions I had were answered with sure answers. The whole team settled my nerves! Yall were professional and friendly and gave hope to everyone!
Dec 1, 2023
I was anxious not knowing what to expect but the staff, facility and professionalism was top tier. Highly recommend Dr. Smith and his team!
Dec 1, 2023
Everyone is so nice and helpful
Nov 16, 2023
Everyone was very kind and knew what they were doing.
Oct 19, 2023
Your staff was amazing !! Thank you for everything!!
Oct 18, 2023
I have had a wonderful experience with Bariatric Solutions and Dr. Smith. From the staff in office and at the hospital, to follow-up appointments, I highly recommend them. They are professional, knowledgeable and kind.
Oct 6, 2023
Everyone was very personable. The staff made me feel at ease and didn't try to complicate things with double talk.
Jul 24, 2023
All very amazing people friendly and very helpful from the time I got there to the moment I left.
Jul 24, 2023
You all fantastic everybody is good friendly and accommodating and are all professionals
Jul 21, 2023
It was the best care I've ever received in a hospital setting that I can think of.
Jul 5, 2023
Provider was great, and staff was even more amazing.
Jun 19, 2023
Very friendly as always.
Jun 19, 2023
the point of a telemedicine visit is to make it convenient for the Doctor and the patient. my appointment was at 9:15am and i received a call from the person who collected my payment at that time. based on our conversation, she took my money and ask my weight and was done. i ask if i was going to get to talk to the doctor and she seemed surprised. so i waited for the doctor to call until my meeting started at 9:45am, as i have to work for a living. I received a call from the doctor's office 45 minutes after my appointment was scheduled. at that point i could not take the call. based on the screw up from my second visit and now this, i'm extremely disappointed in the attempt of care by this office.
Jun 19, 2023
The staff is awesome, informing me of the entire process and answering all of my question. I feel like i made the best choice for me
Jun 18, 2023
Everyone was wonderful. Big smiles, very helpful, fast and yet thorough. Perfect experience.
Jun 10, 2023
Everything was good nice and friendly especially at the hospital
May 13, 2023
I have never in my 52 years of life had treatment like I got in wise you guys deserve a medal for your kindness and care to your patients am talking from hospitality to the doctors you guys were awesome. Clean friendly and I felt safe and in this day and time I worry about me ( people of colored being treated differently). Don’t mean to bring that into this review, but if they are they hide it well. Thank you sooooo much
May 7, 2023
Everyone is so nice and helpful.
May 4, 2023
Everyone at the Decatur office is so friendly and very helpful no matter what the questions are. I would definitely recommend this place to anyone that ever needs a referral. Dr smith is the best. He doesn’t sugar coat anything and tells you like it is.
Apr 16, 2023
Thank you, everyone was so kind and friendly
Apr 13, 2023
Staff is very friendly and give a lot of information to read
Apr 6, 2023
Everything has been great.
Mar 26, 2023
Exceptional doctor and staff. Really people oriented and caring.
Mar 26, 2023
From the very beginning everyone has been so kind and supportive, no matter how many times I called or emailed someone always responded quickly and was very helpful
Mar 22, 2023
Everyone is pleasant and very helpful. All my questions and concerns were addressed. Perfect staff to work with on this journey.
Mar 16, 2023
They are always so nice and helpful!! I recommend the mobile unit to everyone!!!
Mar 15, 2023
Absolutely nice people that are there to help you.
Feb 12, 2023
Everyone was very efficient and worked quickly and as a team. The class was very informative.
Feb 1, 2023
Everyone I had contact with was very kind, knowledgeable and eager to help and answer questions. I have felt very good and safe with their care
Nov 12, 2022
From the first phone to the surgery I couldn't ask for better ease. Everything from pre-op to my Dr visit post one week surgery everything has been fine! I'm so thankful I picked this clinic to get the surgery through. Office staff, nurses, specialists to Dr. Islam has been so helpful and made everything peaceful! This was my very first surgery in my life!!! Never caught scared or wanted to back out. Thank you all so much
Sep 24, 2022
Friendly ,informative,helpful very professional.
Sep 10, 2022
Very informative and easy to talk to.
Sep 10, 2022
Thankful for Bariatric Solutions & the opportunity they provided to begin my weight loss journey.
Aug 26, 2022
Doctor Smith and the staff were all very friendly, knowledgeable and helpful. The appointment went smoothly, efficiently and on time which is about all I could have expected.
Apr 18, 2022
Every time I have been the office staff was amazing. I have nothing bad to say about them. They were attentive and companionable.
Mar 22, 2022
Everyone was kind and professional. The process was smooth and didn’t take long.
Mar 5, 2022
Always friendly and kind when I have calls or emails with the office. This staff truly knows how to make a patient feel safe and cared for.
Feb 23, 2022
The online process is very efficient and easy to navigate.
Jan 19, 2022
The staff so far has been amazing. They’ve answered all questions that I had & Dr Smith is super cool! They all explained things thoroughly.
Jan 19, 2022
Incredible Staff and Experience
Dec 22, 2021
Your office is very unorganized, you send an address that’s does lead to your office it’s 5miles away in a neighborhood. You knew everything upfront scheduled my surgery put me through everything and canceled my surgery after the week of liquids and the preop and upper GI. This was the worst experience with a doctors office I have ever experienced in my life! I will tell everyone to avoid your office at all cost find a truthful doctor! I plan on blasting this whole ordeal on social media and let everyone know what kind of business you run!
Dec 19, 2021
What I love about this team is many of them have been through the surgery. They get it. And the support system is just amazing. I’m at the beginning of my journey and I can’t wait to see what happens.
Dec 18, 2021
The staff and Doctors at My Bariatric Solutions are very on top of their game! Very professional and friendly! Which is a wonderful combination to help change patients lives!
Nov 6, 2021
I’m very pleased with how kind and helpful everyone was ALL THE TIME! They were busy but I never felt rushed. All were extremely knowledgeable with all the supplements and shakes.
Nov 5, 2021
Every one was so nice and helpful. Every question was answered. Felt like I was really taken care of.
Oct 21, 2021
Everyone was so nice and helpful. I appreciate everyone answering my concerns. Overall I had great experience. 👍
Oct 16, 2021
Dr. Islam was very sweet, she explained things very well. Some of the staff members seemed irritated when I would ask questions or tell them how I was feeling. Overall, it was a nice experience.
Oct 14, 2021
I had a very informative consultation. I thought I had read everything and was ready for surgery. I'm just really afraid of having staples left inside my body, possible leaking, and not being able to stick to a strict diet because I really love food.
Sep 26, 2021
The staff is so polite and attentive. The whole process was made easy and yet thorough. They answer all my questions as they arise. Educational class was nice! They go over everything helping me FEEL and KNOW I’m good hands and Safe. They are true professionals!
Sep 23, 2021
It was a great experience at My Bariatric Solutions. From the time I made my first appointment for the consultation to the day in my recover room, the entire staff was very thoughtful and helpful. I am so glad I choose them for this journey!
Sep 22, 2021
Everyone is always very helpful and always answering my questions that I have
Sep 21, 2021
I am 110% pleased with both My Bariatric Solutions and the Wise Hospital. My Bariatric has been very responsive and easy to work with. All information and procedures are clearly explained and repeated to make you sure are equipped mentally and physically to enter this new phase of your life. The Wise Hospital experience was like stepping into a brand new facility with excellent rooms and equipment, but also setting to experience the small town Texas friendliness that you don’t get anymore in the big cities. My Nurses were the best I have ever experienced , and added immensely to my overall satisfaction. I would also highly recommend Dr Smith…what a great, down to earth guy.
Sep 5, 2021
Everyone was very pleasant and informative. I enjoyed speaking to you all and the doctor.
Aug 26, 2021
Super professional and understanding. No feelings of being judged. Very compassionate.
Aug 26, 2021
Everyone seems to be in a hurry when I am asked questions or when I have questions. No one takes the time to actually care for the individual patient. I feel like I’m rushed all the time and the communication on everything is not very clear. If I had my choice, I would have picked a better place for my weight loss journey.
Aug 21, 2021
Online support is fantastic!
Aug 20, 2021
Great office to be, staff is excellent, very attentive and friendly. Very efficient and timely. I enjoyed my visit and felt comfortable to be there.
Aug 19, 2021
First visit very friendly and helpful.
Jul 28, 2021
The staff here is amazing! Bc it’s a lot of information a lot of things to do and not do. And anytime I call email or whatever I get a pleasant person that’s not annoyed by me at all.
Jul 22, 2021
Everything thing came out just like the Doctor said Everything was fast and good everyone was so good from the clinic to the hospital.
Jul 17, 2021
Everyone that I've spoken with, from Dr. Smith to all of the staff, have been so nice and informative. It's been a great experience and I'm so excited for my surgery!
Jul 14, 2021
Best bariatric center in.this region
Jul 14, 2021
It was very easy to communicate through email.
Jul 11, 2021
Where to start?! From the first time I called into the office and spoke with Lisa, I knew this was the right fit for me and my weightloss journey. Dr. Smith went above and beyond to make me feel comfortable with my choice for him to do my VSG even though I was driving 5 hours and doing everything via telemedicine. Each person in the Decatur office that I dealt with was unbelievably nice, patient, and extremely knowledgeable! What I loved most about the MBS process was the constant classes we had to take to understand how the surgery was a tool and not a fix. Once I got to Decatur, the office staff was welcoming and thorough. It was the epitome of a well oiled machine. Meghan was incredible to work with as well! She is extremely knowledgeable, friendly, and has excellent bedside manner! I highly recommend Dr. Smith and his staff at MBS!!
Jul 3, 2021
Everyone was informative and helpful. No judging or shaming, very nice experience.
Jul 3, 2021
They were all good people thank y’all
Jul 3, 2021
My visit went very well today. Everyone was very friendly and helpful.
Jun 28, 2021
Love the staff at this office!! They answer all questions and are very caring!
Jun 27, 2021
My experience was awesome!!! Surgery went well and I'm heading good. Looking forward to my new start in Life!!!!
Jun 26, 2021
Everyone was so polite and sincere that I encountered.
Jun 26, 2021
Staff is wonderful and patient! I’d call while I was in the insurance waiting phase, ask a question and then remember something else and call right. Dr. Smith was professional, any question was answered. I never felt pressured to have surgery at all. Nursing staff took excellent care of me!
Jun 24, 2021
Everyone at the office have been super helpful. I have had to call several times and ask for help and all were super Courteous and helpful. I was pleasantly surprised.
Jun 3, 2021
The staff at My Bariatric Solutions are extremely friendly and made me feel comfortable. I am very happy I chose MBS for my weightloss journey.
May 26, 2021
I am a nurse, and I deal with patients on a daily basis. The staff is wonderful, polite, and always prompt. They give you enough time to ask questions and they take as little or as much time as you need for your visit. Always easy to work with on the phone or through email. Love this office!!!
May 19, 2021
The staff was courteous and answered all of my questions. The information and instructions were clear. A good experience
May 17, 2021
There is a lot of information available online where other similar sites do not have as much information.
May 17, 2021
Great group of professionals. Thorough and friendly!
May 15, 2021
just meet them very pleased with everyone
May 9, 2021
The staff is very nice,and informative.
May 8, 2021
So glad i used this company. Theyre the best! Friendly staff, informative about what to expect after surgery, and great doctors! Highly recommended
May 8, 2021
Everyone in the office is nice and willing to answer all of your questions. I am so excited to embark on my new journey in life.
May 6, 2021
Research indicated this would be a pleasant experience but it surpassed my expectations. I felt supported, informed, and very well taken care of.
Apr 30, 2021
Everyone has been very informative and kind and the process has went so smoothly and fast.
Apr 30, 2021
The staff at my bariatric solutions have been great so far in my process. I have met with Dr. Smith and he is very nice and everyone I have spoken to on the phone have been super helpful!
Apr 29, 2021
Had my first appointment and the staff was so great! They were so knowledgeable and answered all my questions. Highly recommend to anyone looking to make a change in their life.
Apr 28, 2021
Extremely pleased with my online appointment and phone calls. Everyone has been so nice and helpful.
Apr 27, 2021
I was very impressed with the online visit. Everyone has been so pleasant and explained all the necessary steps throughly. Dr Smith was great and I feel comfortable about the procedure , all of my questions were answered.
Apr 21, 2021
I was very nervous before entering for appointment. But everyone in there was very nice and helpful and pleasont.
Apr 17, 2021
I had a wonderful consultation. And was helped with every question I had.
Apr 16, 2021
This meeting made me feel really confident and know I made the right choice. Never did I feel rushed by any of the professionals. Great manners and positive vibes. I'm ready to get this new me on...❤️❤️❤️
Apr 16, 2021
I love everything about the staff.
Apr 14, 2021
Staff was so great! They explained everything and made me feel at ease.
Apr 8, 2021
The process from making the appointment to the consult to the scheduling was seamless. Everyone was very helpful and resourceful and very professional. I feel that i will be in capable hands.
Apr 5, 2021
From the staff at MBS to the hospital everything was amazing. I appreciate being treated like a VIP and all the attention to detail I received.
Apr 1, 2021
Dr Arsalla Islam is amazing! The first time I met her she held my hand not just shook my hand but held it like she understood my battle and was in it with me. Her nurse practitioner Beryl what can I say about this amazing compassionate brilliant woman who went so above to ensure that my surgery went without a hiccup! This dynamic duo of Doctor and Nurse Practitioner has made me feel loved, listened to , understood, and they have helped me help get my life back on track! My health is horrible and extremely complex yet I’ve never felt safer even my Mother was blown away and over the moon about the extra research that went into my card!
Apr 1, 2021
My Bariatric Solutions was wonderful they explained everything, answered any questions, made sure you were ready for the life style change coming your way. Dr Islam was the height of professionalism with a wonderful attitude she personally calls your spouse after each procedure. Beryl is shining star in a nervous time she is warm approachable makes sure you’re well educated and has a great bed side manner. The support staff were friendly and as helpful as can be. I can’t thank everyone enough for this opportunity to change my life.
Apr 1, 2021
I love the staff. They are all very caring.
Mar 31, 2021
Everyone was extremely friendly and helpful! I felt right at home!
Mar 27, 2021
Everyone in this office is so helpful, respectful and made my day enjoyable while dealing with such a stressful situation. From the front desk clerk, dietitian, insurance specialist, can and doctor. Awesome office!!! I’m so glad I came.
Mar 26, 2021
Great friendly, and very helpful staff. They had answers to all my questions!
Mar 25, 2021
Staff is so friendly. This is such a life altering decision and the staff makes it clear that they are here for comfort and questions! I really appreciate them. Dr. Heath was so friendly. This was my first time meeting him and I was immediately convinced I am in good hands❤️ God Bless you all.
Mar 21, 2021
Customer service and information about the bariatric sleeve procedure has been top notch. Instructions for setting up the video conference would have been helpful prior to the call. I could see and hear the doctor but he couldn't see or hear me. Regardless, I got the information I needed. Thank you.
Mar 20, 2021
The staff was wonderful and Dr. Islam gained my trust immediately. She was able to look thru things I can’t imagine and was looking for my safety.
Mar 20, 2021
Y’all are awesome from Dr. Heath Smith to anesthesiologist to the nurses. The only thing I wish is that the pain meds prescribed would have been sent to the place I specified as I do not live in or near Decatur. I’ve been out of surgery for 2 full days and am doing well with Tylenol... I will be calling if the pain goes up do not worry.
Mar 19, 2021
Wonderful professional people. Detail oriented and know their stuff. Friendly people, clean work area, do not hesitate to answer questions or find the answer you seek
Mar 10, 2021
Easy to use and very professional
Mar 10, 2021
They were all nice! Wait time was reasonable! Replied to any email I sent promptly!
Mar 10, 2021
last visit staff always nice and quick
Mar 7, 2021
I had such a wonderful experience, I was so nervous about the consultation. Everyone was so kind and walked me through the entire process so that I was left with absolutely no questions. I was able to do everything from the comfort of my own home. I was very impressed by the efficiency at which they completed many of the necessary steps to begin. I 100% recommend starting with My Bariatric Solutions on this journey.
Mar 5, 2021
It is awesome, made me feel welcome. And no judgment at all.
Mar 3, 2021
My appointment was very informative and assured me that all my questions and concerns would be answered
Feb 25, 2021
You all have a great team! I listen to what you all have said and have taken that home with me. From staying ahead of my pain by taking my pill on time to even getting up every hour and walking for 10mins & sipping 50z of water at least every hour for 12 hrs so that it ensures I am at least getting 60oz a day. I am feeling great I think if more people would listen to what you all say their experiences can be as GREAT as mine. Thank you all for everything you have done!
Feb 13, 2021
Everything went smoothly and everyone explained everything to me and even gave me some paperwork to go with me. My visit was overwhelming but they took the time to explain it to me .
Feb 11, 2021
Everyone was so nice love the staff.
Feb 6, 2021
Great experience we had a small hold up waiting on dietitian but it did allow a little time for the group to talk some and support each other.
Feb 6, 2021
Staff was super nice and helped answer every question that I had. Can't wait to finish the process!!
Feb 5, 2021
It was a great experience. Friendly staff and very responsable, I feel very nice all the time. Thanks so much very professional and nice staff
Feb 3, 2021
For the most part, my experience has been positive. However, regarding the return to work date, I have been surprisingly disappointed. I made it clear to the personnel I thought I needed to that I needed two weeks post op approved. My employer and the company administering the leave of absence for my company did approve two weeks for healing. I called and made a request for consideration to resubmit the return to work to include four additional days and I was advised to contact another physician who ordered a biopsy scheduled for 2/5 which was the day I was approved to originally return to work. I was told to request the additional time off from the doctor who ordered the biopsy for four days which do not even apply to the current STD claim I have open. I am very disappointed in the response and suggestion I was given to try and fulfill a two week post op recuperating period. One week of healing time was added regarding the post operative diet due to me being diabetic. If there is such a huge concern for additional healing time regarding the post operative diet, then why does it not apply to the return to work date as well? This is certainly contradictory if not also confusing too.
Jan 29, 2021
From the staff outside the door talking temperatures, to Melissa behind the front desk, to all the nurses, dietitians, Sharon, and the dr’s they are all 100% friendly, professional, and amazing. They have made such a difference in my life. Thank you!
Jan 23, 2021
The staff are wonderful and explained everything that would happen during my journey.
Jan 20, 2021
People were moving in and out so quickly. It felt very cold and calculated. I never got out more than yes and okay, which genuinely made me feel like a cow headed to be slaughtered.
Jan 18, 2021
Very Friendly, knowledgeable staff that makes you feel comfortable and takes your fears away from having bariatric surgery.
Jan 16, 2021
Everyone is very helpful and very nice.
Jan 14, 2021
The staff is friendly and professional. But, my surgery has been delayed two or so months. And I ask atleast 3-4 times what my portion of the bill would be. They just kept saying someone from financial will call you. Just now on January the 7th someone calls me. I’m apparently supposed to come up with $1,600. In 4 days!!??? I really don’t think that’s fair to me. No way to run a business. Come on, give somebody some time to come up with that sort of cash. I was speaking with another patient in the waiting room. She said you did her the same way. Very sloppy professionalism! So, now just days before surgery, I find myself scrambling and stressing out to find the means to have this done. At this point if I can’t, everything up to this point is just null and void. Waisting 6 months of my life. Would I recommend you. At this point, that’s a big no! I’m very disappointed 😞 and frustrated and aggravated!
Jan 13, 2021
It was pleasant and know I was in great hands. Thank you for the tool and support.
Jan 13, 2021
Everyone was great. It was a smooth and easy Class.
Jan 6, 2021
Great people offering a great survive. They made me feel important and were available to answer all my questions
Jan 6, 2021
Bariatric Solutions has the best, caring, and professional people working in a health facility I have ever known. You guys are the best. you walked step by step over the medications that has to be taken and when they should be taken over and over until I got it. I love that. You guys even printed it out for me. Y'all were very thoroughal about the steps that you will be doing with the procedure. I was not in doubt about the place I choose to do my weight loss surgery. Bariatric Solutions really care about us.
Dec 30, 2020
It was smooth and had no problems
Dec 24, 2020
Everyone was very knowledgeable and had lots of information. Super clear on information on what to do and what was going to be happening.
Dec 23, 2020
Everyone was so very kind & informative!
Dec 19, 2020
Everyone that I spoke to was very friendly and answered all the questions I had
Dec 16, 2020
Everyone I worked with was very helpful and pleasant to speak with. The office runs very efficient! Thanks for the help this week.
Dec 11, 2020
Great experience! Couldn’t be happier!
Dec 9, 2020
Everyone is so nice and friendly makes you feel like family
Dec 5, 2020
I have one problem, if ya'll knew my insurance was not going to work with your office, then I feel like you should have told me before running my debit card when I first arrived. I could have used that $75.00 at the next office where my insurance was accepted.
Dec 2, 2020
Extremely nice and supportive and ready to answer any questions that I had regarding my upcoming surgery and the procedure I had completed that day. Very great staff and great bedside manner. Made me feel very comfortable and kept my nerves as ease. Thank you all!
Nov 29, 2020
Absolutely love the crew in the mobile bus! They are awesome! They care, are compassionate, friendly and very personable! They offer helpful advice and answer any and all questions! Thanks for being a great support team!
Nov 28, 2020
The staff was great. They made sure I knew and understood what was going to take place every step of the way. I would recommend them to anyone who is wanting to do this
Nov 22, 2020
I loved the staff everyone was so very nice
Nov 20, 2020
Everybody is very polite
Nov 17, 2020
I like the fact that they leave no stone unturned and every question is answered. Everyone is friendly and helpful.
Nov 13, 2020
I am very happy! I feel great! Thank you so much for coming all the way to Abilene for follow up appointments.
Nov 13, 2020
The staff in Decatur are always polite , helpful, and professional. I love My Bariatric Solutions.
Nov 12, 2020
Everyone was great, from the check in to the paper work and class to the hospital check in to the procedure and finishing up with clear instructions. Thanks to everyone there.
Nov 12, 2020
The staff at My Bariatric Solutions is very caring & want you to be successful in achieving your goals.
Nov 11, 2020
Having to come into the center to get a prescription refill everytime that it is needed is not necessary the phone message says to call pharmacy but yet it does not work that way.
Nov 2, 2020
Your staff was amazing! Although I had an issue after surgery that Dr Smith had not ever encountered, he had utmost confidence that he would figure it out and I had that confidence too! On a side note, if anyone had lap band in past, might xray them or take precautions after surgery to keep from swallowing and spitting blood for a day before 2nd egd after surgery,
Oct 31, 2020
Very professional and by the book. Kind and can answer your questions.
Oct 25, 2020
My Bariatric Solutions is a literal life saver. They were cost effective, and even though there was a hiccup with a delay in surgery (not their fault at all) they went above and beyond to make everything right.
Oct 16, 2020
Megan was a breath of fresh air. Professional and to the point. Dr Smith very competent and a great surgeon
Oct 15, 2020
Staff was friendly and answered all of my questions. Seemed very supportive and not judgemental. Can’t wait to have my procedure done!
Oct 10, 2020
Staff was efficient and professional, only problem I had was blood draw was quite painful resulting in hematoma
Oct 7, 2020
The staff where very nice and pleasant
Oct 4, 2020
Awesome group of people. Works like a well oiled machine. I wish I had any one of your staff on my staff when I was in the financial services business. Great doctor too. Very personable.
Oct 1, 2020
Everyone was great and answered all my questions.
Oct 1, 2020
I really like the process of meeting the entire team. Everyone was so pleasant and made me feel comfortable.
Sep 30, 2020
The entire journey has been perfect!! Everyone has been incredibly kind, sweet and helpful. I'd recommend MBS to anyone!!
Sep 26, 2020
Thursday and Friday during my pre-op visit and my surgery I felt like I was in very good hands. So I am thankful I chose your office to do my sleeve procedure. Thank you
Sep 26, 2020
So far I've only had my initial consult and it wasnt what i expected honestly. Don't get me wrong, everyone was very nice and easy to speak with. However, when i left i felt like i had just ran a gauntlet. I spoke with 4 different people who all had information to share with me and give to me. In my mind for an initial consult i was just expecting more of 1 on 1 with dr to discuss expectations and options. It felt like we skipped that and went straight to a checklist of everything i have to do. Im still excited about moving forward and have no negative opinions at all. Just feel overwhelmed with it all right now.
Sep 25, 2020
I got there 5 minutes. Had to pay a 75 dollar copay, even thought I had already paid 50. Which I told for cancellation, which I find odd, since I reschedule my appointment? Waited in for 45 minuets for Dr, he basically talked with me 4 minutes. I was not happy with the way I serviced. Will not be moving forward with surgery with this organization. I will look at other alternatives.
Sep 19, 2020
Pleased with actions from start to finish. Each time you were with someone they asked ' do you have any questions ' or ' do you need anything'
Sep 18, 2020
Actually I was pretty scared at first. I forgot to ask questions. But you all made me feel at ease. Thank you
Sep 18, 2020
Very organised and informative
Sep 16, 2020
Staff was great. They were very knowledgable and proficient.
Sep 16, 2020
I have nothing but great things to say about the service I've received! Professional, friendly and caring.
Sep 16, 2020
This experience has been great from the first consultation. The details , the friendly and consistent care has been top notch !
Sep 14, 2020
Great staff- very helpful- Dr.Heath Smith so nice and explained everything.
Sep 5, 2020
Great staff- very helpful- Dr.Heath Smith so nice and explained everything.
Sep 5, 2020
Everything was perfect! Kind helpful knowledgeable! Thank you
Sep 3, 2020
Always professional and caring. So glad I chose My Bariatric Solutions.
Aug 31, 2020
Stephen Simmons. 950 Morgan Dr. Burleson, Tx. 817-600-7098
Aug 30, 2020
I had the greatest experience when I met with my with everyone working here!! Everyone was extremely helpful, and supportive! I couldn't have chose a better place or team to work with in making this life altering decision!!! Thank you!!!!!
Aug 27, 2020
The staff at bariatric solutions were all very kind and helpful. One thing I will suggest is for someone from the office to call the day after surgery to check on the patients. But other than that, everyone was excellent!
Aug 27, 2020
Everyone was super nice and very professional. I felt safe, as I could tell I was in good hands. I would highly recommend My Bariatric Solutions to anyone seeking weight loss surgery.
Aug 20, 2020
All the staff was amazing , they were there every step of the way . I couldn’t imagine doing it without them there being so supportive . My nurse especially she took care of me like I was her own . That there meant everything to me . I appreciate everything they did to make things as smooth as possible . I can’t be more thankful ❤️
Aug 19, 2020
Everything was great! Survey went well and staff was very knowledgeable and took good care of me!
Aug 13, 2020
The doctor and staff were very friendly and supportive. I felt very comfortable with them. My only negative would be the amount of wait time between seeing each specialist (nurse, Dr, nutrition, finance, etc.)
Aug 8, 2020
A pleasure being there very helpful staff
Aug 6, 2020
Everything was awesome. Highly recommend. Dr. Islam and staff are fantastic.
Aug 5, 2020
Very poor no communication going forward on what to do also was told to call in prescription and it would be filled hasn't quite worked that way I was told since I was making my appts on my lunch hour I would be in and out I sat for over 15 to 20 mins past my appt there was not another person in the facility and the nurse was just talking and working on other stuff
Jul 30, 2020
I had a 100% positive experience with everyone. The entire staff is helpful and supportive. Dr. Islam is amazing!
Jul 24, 2020
Very thoughtful and warm and welcoming. Knowledgeable and efficient. From front desk to exit very comfortable experience.
Jul 20, 2020
The office staff was amazing and so helpful. Dr Islam was 1 of the sweetest Doctors I have met in quite some time. So glad I choose them for my Bariatric needs.
Jul 17, 2020
Love the staff, so friendly and helpful.
Jul 15, 2020
The staff are awesome, everyone has gone out of their way to help me with any questions, they made the surgery more bearable and easy to follow instructions!
Jul 12, 2020
Everyone was very helpful and friendly.
Jul 9, 2020
They are very organized. My pre-op visit, surgery, and post-op were well coordinated and without issues. Dr. Islam is compassionate, skillful, and thorough. My experience has been extremely positive.
Jul 9, 2020
Was a wonderful experience and the staff is great. Being able to do my journey will be good with the wonderful people who work with My Bariatric Solutions.
Jul 8, 2020
The my Bariatric solutions staff are so friendly and helpful. They go above and beyond to help you through this process! I would recommend again and again!
Jul 8, 2020
The staff in the Decatur office is extremely friendly, welcoming and accommodating! The receptionist is always friendly and smiling! The nurses, NP and exercise specialist are very helpful and nice! The dietitian has spoken to me and sent me a copy of a diet. There are things that don't work for everybody and I would like a diet that fits me because the same thing doesn't work for everybody. But she was very nice.
Jun 26, 2020
The whole process was smooth, I left very knowledge with what do and how to take my medication and steps to take for my recovery. I am very happy with the hole process, I would definitely recommend it!
Jun 24, 2020
Staff and everyone there were great. I was treated with kindness and dignity. I thank you all for what you did to help me along my journey. Deborah
Jun 21, 2020
Love the mobile bus that comes to Abilene. Makes it so much easier for me to see them. The staff are always friendly and will help you with what ever you need!!
Jun 19, 2020
Doing this was not a spontanious decision, and even though I had done my research, I was still very nervious. When I went in for the scope so many that I talked with had had the surgery and talking to them, listening to their testimonies calmed me soon much! I was so very impressed by the fact that most of the staff at the hospital had also been patients for bariatric surgery. DR. ISLAM you and all of the staff are Awesome! Thank You, Thank you, Thank you!
Jun 15, 2020
These ladies are the most warm and welcoming group! They make you feel very comfortable! I would recommend it anyone looking for Bariatric Surgery.
Jun 10, 2020
Great people so thankful they are helping me Threw my journey .
Jun 4, 2020
Was my first visit to the traveling team, and they did not disappoint! I was sleeved by another surgeon about a year ago, and was not very happy with the followup care. These guys LISTENED to me, answered my questions, and I left feeling very positive and optimistic and confident that I have the tools and knowledge to live healthier and make better choices.
May 31, 2020
This was the first time I've gone to the Decatur office and the staff was so great! Everyone was so friendly and smiling, eager to help. All questions were answered and they made this whole process a breeze. I will definitely be recommending Bariatric Solutions to family and friends in need of help.
May 20, 2020
So excited to begin this journey with My Bariatric Solutions. The staff is caring and so understanding to all of my questions. Dr. Smith is makes you feel so comfortable, like talking with a family member that it will all go great and truly takes the time to talk you thru the procedure that will be best for you. I highly recommend My Bariatric Solutions to everyone.
May 13, 2020
Getting VSG was the first surgery I've ever had and the team was absolutely amazing to work with every step of the way! Dr Smith has incredible bedside manner and is easy to talk to.
May 7, 2020
All of the staff is extremely professional, but also very compassionate and kind. I'm very happy to have gone through My Bariatric Solutions for my sleeve surgery. Excited for my upcoming changes since surgery.
May 7, 2020
Great experience. The staff was very nice, informative, and everyone was very professional making me feel welcome. All my questions and concerned were answered.
Apr 18, 2020
Every single person I’ve met with or spoken to on the phone, have been extremely helpful and courteous.
Mar 29, 2020
Everyone at Bariatric Solutions are very nice very helpful
Mar 28, 2020
I had my first visit and it was very good and I was very satisfied. Thank you so much.
Mar 27, 2020
The staff was really great! Very professional and very helpful!
Mar 22, 2020
I loved everyone there. They put me at ease with answering all our questions. Dr Islam was so kind and caring. Dietitian was so up lifting . Financial person gave us all the information we needed to know to get started
Mar 14, 2020
The staff has been amazing. Every time I call , which is often, they have answered all my questions. They have been very nice and kind.
Mar 12, 2020
The staff was delightful and Dr. Islam is wonderful! I definitely recommend Bariatric Solutions for anyone looking for that life changing experience.
Mar 12, 2020
This is an amazing place! My wife and I both did our surgery through them prices are fair excellent service. Dr Islam is the best doctor. Thank you team
Mar 11, 2020
Always make sure I feel supported during my weight loss journey
Mar 11, 2020
Very impressed with staff. Very informative, courteous, and willing to help.
Mar 9, 2020
The dr and specialist were very personable n professional. I look forward to continuing my journey with them
Feb 29, 2020
Everybody was excellent! I look forward to conintuing care with MBS!
Feb 26, 2020
I found your online service to be easy to navigate once I got my username and password established. I had to call back after being unable to gain access. When I called back very frustrated, the person on the line quickly helped me gain access by verifying my personal information. We quickly found the year of my birth date had been entered incorrect. Once that was corrected and I was given a new access code, it was simple to complete the process.
Feb 23, 2020
The staff at your Waco office was very friendly and thorough with their evaluation.
Feb 22, 2020
Good welcoming ladies and very understanding
Feb 21, 2020
Very prompt and friendly. Had appointment within the same week of my call to inquire. Answered all my questions and walked me through the whole process. Excellent customer service.
Feb 19, 2020
Amazing staff! I felt comfortable the moment I walked in the door.
Feb 18, 2020
The staff was very friendly and worked diligently to inform me of all my payment options. I was very please with my experience and look forward to having my surgery with MBS!
Feb 9, 2020
I love that I connect with your office through the internet. It makes everything so much easier. I like that you send appointment reminders and other information through e-mail. I can’t always answer my phone but if you send an a-mail I can reply as soon as I am available. I like the fact that your office is keeping up with the latest way to communicate.
Jan 26, 2020
The doctor is amazing! You can tell she cares for her patients. If I have to say anything bad, it would be the welcoming of the front desk. She was not very nice or cheerful. She was the complete opposite. Other than that, I enjoyed my visit and can't wait to start my journey with Dr. Islam.
Jan 22, 2020
Wow! I was blown away with the professionalism, friendliness and willingness to help with all the staff! They were very open to answering any and all of my questions and never made me feel stupid for asking! I would recommend anyone to go here! Can’t wait to continue with my progress with them!
Jan 22, 2020
Great visit. Good timing.
Jan 22, 2020
I came to my Bariatric Solution Appointment on Jan16,2020. I was nervous being it was my first visit there..the minute I walked thru the door I didn’t feel nervous.the people there are so welcoming..the staff is amazing..DR.SMITH is an amazing man, he explained the everything there was to explain.im so happy I found this group for my weight loss surgery and there after it..Again Thanks..
Jan 18, 2020
5 Star service and professionlism
Jan 12, 2020
I was nervous when I went, but the staff .are me till not only comfortable but like a person. The DR., DR Islam, spent more than a few min. We talk about my life and what I want. Then she explained what would happen and wanted to make sure I understood because I would have to be serious e about this operation.It was going to change my life and DR Islam told me she would love to help. Me on this journey. Then I met with financial where I was told what my cost would be. Because it will be about 3 months before the procedure is done p!entry of time to get it together. I understood and knew what to expect when I left.
Jan 11, 2020
Everyone is so Awesome at this office!! from Dr.Islam, to the PT, to the dietitian - they will answer all of your questions even the "dumb" ones. lol..
Jan 10, 2020
Everyone is very nice, thorough and professional.
Jan 4, 2020
Lots of information to go over and they make sure you have a good understanding and they are very patient with you. Great experience and recommend them Dr. Smith!
Jan 1, 2020
Think this is great way to do an interview for first visit.
Dec 30, 2019
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Excellent support and education
Dec 19, 2019
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Didn't feel like I got the attention and the questions and answers I needed.
Dec 18, 2019
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I appreciate the support and help I’m getting. I can’t find help so for from my other doctors.
Nov 22, 2019
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The staff at My Bariatric Solutions are wonderful. I know that i couldn’t have done It with all of them.
Nov 20, 2019
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It was a great visit. I was very informed. That you all for letting my husband set in and ask questions.
Nov 16, 2019
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I met with the surgeon and all her staff,everyone was so nice and informative. Looking forward to getting this done...
Nov 16, 2019
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Outstanding, what more can I say? Everyone at the facility is 100% top notch!
Nov 14, 2019
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I was nervous making the decision to have weight loss surgery but the staff at my Bariatric solutions made me feel great and like I could do anything I wanted. Everyone is very informative and patient and always there is you had questions or concerns.
Nov 7, 2019
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I was nervous about my first appointment. The staff was so friendly and made me feel at ease. They are very efficient and this process is moving along very quickly!
Nov 6, 2019
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Outstanding practice! Very caring and excellent care!
Oct 24, 2019
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All of the staff was extremely friendly and made me feel comfortable. They answered questions that I had and were very knowledgeable.
Oct 23, 2019
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I appreciate greatly Dr Smith , Rachel and Waco staff continuing to work with me. I can’t seem to get pass this weight problem. Especially Dr Smith.
Oct 19, 2019
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Really enjoyed meeting Dr Smith. The whole team was very informative and knowledgeable!!! I’m excited to go forward with my sleeve surgery.
Oct 19, 2019
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I really appreciated very much the opportunity to meet the staff at the Bariatric Solution office in Woodway, all of them made me feel welcome and important, I would really recommend it to my friends and family if possible. Thank you again!
Oct 19, 2019
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Very user friendly and informative.
Oct 16, 2019
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Great and friendly staff!
Oct 5, 2019
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Pretty nice people and look forward to working with them on my weight management.
Sep 29, 2019
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The only appointment I've been to this far is my consultation but I know I have made the right choice. Between the quick response for my insurance check to scheduling my appointment 2 days after initial contact to the ahead of time office appointment, I am so so pleased to have chosen this clinic. Every single person I came into contact with has been very welcoming and helpful. Dr Smith was absolutely wonderful. I can't wait to keep this journey going and start a new life
Sep 29, 2019
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Everyone at My Bariatric Solutions was super nice and friendly and professional. I had all my questions answered and felt very comfortable with the doctor and staff.
Sep 28, 2019
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Was greeted upon arrival with the utmost curtesy as well as all the other staff. They listened to my concerns and treated me with respect.
Sep 25, 2019
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Very professional, kind, supportive, and informative!
Sep 23, 2019
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Everyone is friendly, informative, excited for you. I haven’t had one bad experience yet.
Sep 22, 2019
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I really liked how stress free the initial visit was. I spent over a month prior to this visit worrying about what to expect about this visit. After meeting everyone and learning more about the procedure I was much more at ease. I was treated with total respect. They were very thorough and they were able to answer all my questions. I am excited about getting this procedure done and being able to be able to do things I've not been able to do for years.
Sep 21, 2019
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I would recommend using their faculty rather then any other , they were attentive and I felt fluke they cared
Sep 18, 2019
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Everyone was very welcoming and informative. All who I visited with were very friendly and understanding and made the visit nonstressful
Sep 13, 2019
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My Bariatric Solution is A1. From the moment I stepped into their office in April until the day I had the surgery, I felt like I was of family. They answered all my questions and explained what was going happen before, during and after surgery.
Sep 12, 2019
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They are very helpful and have helped me with my journey.
Sep 7, 2019
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Friendly staff and awesome Doctor. Answered absolutely every question I had. So excited for this lifestyle change.
Aug 31, 2019
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I had a HORRIBLE experience at this doctors office. There were only 2 people in the whole office who were nice. The doctor did more of an interrogation than a consultation. I would NEVER EVER go back there or recommend their services to anyone.
Aug 30, 2019
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I’ve worried over this decision to have this surgery for a few years due to bad experiences in past surgeries. Meeting with Dr. Smith and each member of this staff helped put my fears to rest.
Aug 29, 2019
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The entire staff at Bariatrc Solutions in Decatur is amazing. So glad I chose this location for my surgery.
Aug 29, 2019
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I thought everybody at the office was very professional and helpful. My egd went as scheduled and the doctor and nurses were great medical professionals.
Aug 28, 2019
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Everyone was kind. The process was quick and easy to understand.
Aug 28, 2019
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I was very happy with the professionalism of the staff and all the information they gave me to make an informed decision. THANK YOU
Aug 24, 2019
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The staff was very friendly and helpful. Dr. Islam made me feel 100% confident leading up to the procedure.
Aug 21, 2019
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Everyone was amazing. So excited to start my journey with you all!
Aug 11, 2019
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After two years of being a patient, I’m still so happy with the care I receive from all the staff. From the front desk until the time I walk out, I’m cared for.
Aug 8, 2019
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Staff at the clinic & hospital were absolutely amazing.
Aug 7, 2019
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Awesome sauce very respectful and doesn't make you feel like a looser. Very friendly atmosphere until the shot in the ass that burns like the dickins lol!!!!
Jul 28, 2019
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Great staff with big smiles and knowledge of what they're doing. Nice and clean office. Thank you all
Jul 22, 2019
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Consultation with Dr. Smith on Bariatric surgery
Jul 22, 2019
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Enjoyed meeting the staff. Cant wait for my surgery!!
Jul 20, 2019
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Everyone was friendly, professional and knowledgeable. All my concerns were addressed and my mind put at ease.
Jul 16, 2019
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Very professional, personalized but very comfortable. The information was easily understood.
Jul 13, 2019
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The medical staff is excellent.
Jul 3, 2019
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Excellent staff and doctors , highly recommend these gals and guys
Jul 3, 2019
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Awesome group of medical personnel!
Jun 20, 2019
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Excellent customer service, friendly staff, and very informative.
Jun 19, 2019
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I am so happy with my decision to have the sleeve. I have already seen so much improvement in myself and sleep. There are several things that have changed already.
Jun 7, 2019
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Being that this was my first ever surgery, I was scared and crying but the team made sure I was good.
Jun 7, 2019
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So thankful for the surgery and all of the people at MBS for all of their help before, during, and after!
Jun 5, 2019
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the staff was friendly and answered all my questions
Jun 5, 2019
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So far everything has been pleasant and easy. I feel better using My Bariatric Solutions, because I do not feel like I am being pitched a sale, just to get me to choose them.
May 27, 2019
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Such an amazing group! Everyone is so helpful and encouraging!
May 24, 2019
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I really appreciate the fact the staff is considerate yet keeps your health as their top priority.
May 23, 2019
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Amazing staff! Very professional and takes the time to explain and answer all questions til you feel comfortable with everything. Dr. Smith is great!
May 12, 2019
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I am seeing Bariatric every 3 months. Eating every 3 hours as my Dr Smith and staff try to help during from issues. Fainting,dizzy,continual weight lose and other issues. All have been very helpful. I am doing well now. Stephanie Burt
May 4, 2019
Very informative. Prepared me for my surgery.
Apr 25, 2019
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My first meeting with the team went very well! All my quetions were answered...I am looking forward to continue learning to imbrace my new life stye change and be a successful weight loss patient...Staff is great!
Apr 20, 2019
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Everyone has been so friendly and encouraging!
Apr 7, 2019
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You gouts were great! Very friendly, welcoming and I didn’t feel judged. I have wanted to get into this kind of program for about 5 years now but haven’t had the guts to out of embarrassment, but I finally did it, and I’m glad I did! Thank you My Bariatri Solution Staff! I couldn’t do it without you!
Apr 6, 2019
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Very professional and caring.
Mar 21, 2019
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The service is great. The staff is very prompt, friendly, and respectful.
Mar 18, 2019
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I have only had great experiences
Mar 16, 2019
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Staff were amazing and really made you feel comfortable preparing for this life changing choice My only recommendation is .. in the book it’s says “clear fluids on the day before surgery but those that needed the Scope were not suppose to have before it as well. I know we were all told somewhere but there is a lot of emphasis on the book so some people including myself just went by the book . Luckily I was able to move forward .
Mar 14, 2019
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We traveled 3 hrs for the consultation and the staff was amazing and so friendly.
Mar 3, 2019
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I was very pleased with everything
Feb 20, 2019
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Easy nice great to navigate easy to follow.
Feb 16, 2019
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Very active and caring for the patients. They want you to have access to everything and be very well educated on this procedure.
Feb 10, 2019
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Loved all staff very caring
Jan 29, 2019
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Dr. Smith & his staff are wonderful! They answer all my questions (there are a lot) & are so supportive through my journey.
Jan 27, 2019
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Everyone there is courteous and respectful
Jan 26, 2019
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Every person I came in contact with was very knowledgeable and willing to assist with my every need.
Jan 24, 2019
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Staff was great and attemtive
Jan 20, 2019
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Very friendly worked with Me on appointment scheduling times stsurd late a couple times everyone had a,smile on their face (bret)
Jan 18, 2019
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Great service and friendly staff
Jan 16, 2019
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Office is run very efficiently.
Nov 4, 2018
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I love coming to this location
Oct 27, 2018
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The staff is always very friendly and knowledgeable!
Oct 22, 2018
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The people at the center are always friendly and helpful. They offer insights and ways to make sure that you are able to succeed.
Oct 21, 2018
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Maybe it's just me but I would not do this surgery again...for myself...now I would and have recommended it to some friends but I shouldn't have done it...now the staff have been amazing so it's not that but I stay hungry but my stomach is full n one drink too many i lose everything n I hate throwing up all the time
Oct 7, 2018
When I first went to my appointment I was nervous but after starting with the receptionist I was impressed with how each member of the my bariatric solutions team member from receptionist through dietitian I was made more and more comfortable. I really appreciated the help I received and cant wait to see everyone at my next appointment.
Oct 7, 2018
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The staff are a pleasure to work with; friendly and attentive to all my needs and questions!!
Oct 5, 2018
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I would highly recommend to anyone! It was a wonderful experience. Dr. Smith was excellent, all of the staff at MBS and hospital staff were encouraging, eager to help, and sincere. I highly recommend to everyone. It’s worth the trip.
Oct 4, 2018
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Everyone was nice and professional
Oct 4, 2018
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Not impressed, I think this office is just looking for the easy money. I don't think they really care about helping people. I understand that you cant help everyone but the least you could do is show some compassion, and leave no stone unturned so the patient feels like we did everything possible. My experience with this office is that since i did not fit into the easy money box, and could not afford the deductible they did not have time to talk to me. I have hit my deductible for the year, and if the surgery was completed this year it would only cost 2k out of my pocket. But since people assumed my insurance required 6 months of doctor monitored dieting and could not be completed till next year it would cost 7k out of my pocket. when I told the doctor if i could not get it done this year i would not be able to afford it she just kind of shrugged and said "Well.... then what are we going to do!". Then the finical advisor attitude was that of (if you cant afford it then get out of my office). this is not what she said but its how she acted. she really didn't offer any other solutions or compassion. Currently I am working with another office that has verified that my insurance does not require a doctor sign off on a diet for 6 months.
Sep 27, 2018
Staff was wonderful except for the receptionist didn’t acknowledge me when signing into the office.
Sep 26, 2018
Always very friendly and very welcoming!!! Never judgmental and always happy to answer any questions!
Sep 23, 2018
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Dr. Smith and staff were so friendly and informative. They instantly made me feel as if they truly care about their patients and providing quality care.
Sep 22, 2018
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Always a pleasure dealing with the staff at Bariatric Solutions, so helpful and supportive.
Sep 16, 2018
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I was treated with respect and made feel very important. My questions were answered and the staff was very informative as I was seen by the surgeon, dietician, financial expert, and all the other staff. Thank you for the attention and empathy you showed me and the care that was given by everyone I saw.
Sep 10, 2018
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My 6 month check-up went wonderfully. Now that I am down 68 pounds I feel so much better and almost all of my medical issues have resolved. When you come into the office everybody you encounter has a smile on their face and greets you with such warmth and professionalism. Dr. Heath Smith and his staff are truly wonderful people and they make the whole process and surgery go so smoothly.
Sep 10, 2018
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Very pleased with the care given before and after my surgery.
Sep 7, 2018
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I absolutely love the staff!!
Sep 7, 2018
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The staff is friendly and willing to help answer any and all questions and put my mind at ease. Dr Smith has a very good bedside manner. He made me feel comfortable about my decision and quick to answer all of my questions.
Sep 3, 2018
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Everyone are great! Knowledgeable, supportive and really kind! I’m glad you guys will be the people taking this huge step with me! Thank you all so much!
Aug 29, 2018
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Great help and very informative
Aug 25, 2018
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These doctors are nice at this facility they explain everything that's going to happen to you during your surgery
Aug 22, 2018
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The staff is always so very friendly either on the phone or in person. I don't mind calling or going online and chatting because they make it so simple.
Aug 18, 2018
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It was a pleasure to meet with all of you. Thank you for your kindness and for helping me
Aug 18, 2018
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Excellent and professional staff.
Aug 9, 2018
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As usually the staff is friendly! They are very efficient and supportive. I am always pleased and encouraged when I leave. Thank you for the helping me lose weight and become a healthy person again.
Aug 5, 2018
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The staff is so amazing! I felt so comfortable and at easy. The entire process has been painless!
Jul 30, 2018
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I love your staff. They are friendly and helpful. You make me feel like you are in my team.
Jul 29, 2018
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Wonderful people! I couldn’t think of a better group to be taking this weight loss journey with! Each staff member I’ve associated with for over the past year, have gone above and beyond - from answering every question to working around my hectic schedule. You will not be disappointed!
Jul 29, 2018
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Always a wonderful experience at My Bariatric Solutions. Love the positive feedback and support.
Jul 28, 2018
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Very impressed with the simple and easy understanding
Jul 27, 2018
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Excellent experience!! Everyone was friendly and welcoming. I would definitely refer people to the Fort Worth location. Really like the surgeon she was nice and took the time to explain things to me as well as the dietitian and the financial lady I will definitely be back and can’t wait!!
Jul 25, 2018
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My experience at this facility has been nothing but awesome!! Very friendly and helpful staff. Dr. Smith is wonderful.
Jul 22, 2018
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I like how they are into technology. Very pleasant to deal with the whole place is very nice to deal with. The doctor (Dr Smith) is just like talking to your neighbor. Very Pleased
Jul 22, 2018
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I am very pleased with the office & staff. I don't regret choosing your office for this big step in my life. Keep up the good work
Jul 21, 2018
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I absolutely cannot say enough about the staff on the Lap Band Wagon!!! These individuals continually go above and beyond to take care of their patients!!
Jul 21, 2018
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I love being able to go to the bus. Everyone is nice and informative
Jul 20, 2018
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Location is very convenient. Staff is efficient and friendly! Highly recommend!
Jul 20, 2018
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Every time I have been to a appointment the staff has been great.
Jul 20, 2018
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From beginning to end, these people are with you 100%. They listen to what you say and most of them have already been through the process and have great advice. It's good to know that someone working with you knows how you feel because they've been there too.
Jul 20, 2018
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excellent visit, lifted my spirits to stay on track.
Jul 19, 2018
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Great understanding of online services
Jul 19, 2018
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The procedure went well and the care at the hospital was great. They don't let you get any sleep but I still came out with a good stay.
Jul 18, 2018
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I liked the Dr very much. The rest of the staff were...ok.
Jul 14, 2018
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I recommend your office to everyone I talk to. I looked at other bariatric programs and was very disappointed with their initial visit (before I met with any doctors). Several were rude and demeaning. I think that since several of your staff have gone through the surgery themselves, your team is more compassionate and understanding as they have been in our situation and had the same experiences. Many of my friends and coworkers have gone to you as well... Everyone of has had wonderful results and think very highly of you.
Jul 12, 2018
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As always,I was met by a friendly /professional staff and was treated that way as well.
Jul 9, 2018
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I knew the minute I met Dr.Smith that he would do my surgery. I needed to have my 8 year old lap band removed. He explained the procedure step by step and his reassurance to ALL of my questions gave me the confidence to move forward with this procedure.
Jul 5, 2018
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like the way they have different people come and speak to you and let you know they are in it with you
Jul 4, 2018
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Everything was a GREAT! I enjoyed my visit. I felt totally comfortable and confident.
Jun 24, 2018
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I learned so much and got answers to all my questions! They made me feel at ease about the whole process. I love how they are with you through the whole process!
Jun 23, 2018
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Everyone was great and helpful. The staff was very knowledgeable and made me feel comfortable.
Jun 23, 2018
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Had a good experience. I am 3 days post op and have had no pain or nausea. has been a god experience this far.
Jun 22, 2018
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WAs very good staff was nice and very informative
Jun 21, 2018
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I was a little discouraged when I went in but after talking to the nurse Practitioner I felt Much better. Friendly staff.
Jun 21, 2018
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Everyone is always so positive and encouraging!
Jun 21, 2018
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Everything went great. I had my pre-op visit and surgery on the same day. Everything was well organized and I had a great experience.
Jun 20, 2018
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Absolutely wonderful and knowledgeable. Doctor was very kind and reassuring nursing staff very knowledgeable when asked any questions if I didn't know the answer they were very quick to find me the answer dietitian answered every single question I had and didn't push their products but showed me a range of products I could use overall a great experience.
Jun 14, 2018
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Dr. Islam and her staff are simply Amazing! From the minute one walks in the front door for the first time to the day of your procedure to your follow up visits, these guys are awesome. Every single person in this office gives you undivided attention and answer all questions. During my hospital stay all I kept hearing were compliments of my Doctor. So glad I made the first step.
Jun 11, 2018
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Best place ever! My life changed for the better forever! The nurse prac is always welcoming and is very down to earth! I would recommend this place to anyone! Thank you for my new life!
Jun 9, 2018
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I love My Bariatric Solutions! It was a total blessing that I went with them after searching the internet. From the first appointment for my consultation every single person that I met on my journey with them was so pleasant, caring, and accommodating. The front desk reception, nurses, both nutritionists, the stress test guys, the EGD technician, to the anesthesiologist, nurse anesthetists, nurses! Everyone! I have loved my process from start to finish. So blessed.
Jun 9, 2018
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Fantastic group of people.
Jun 8, 2018
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I love Bariatric Solutions ! My surgery was a success and every check- up wonderful ! The care and support I get from Bariatric Solutions can't be beat ! Everyone I have been in contact with is professional , caring and informative . I chose Bariatric Solutions because they truely are the BEST !
Jun 8, 2018
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All of the staff were both professional and friendly. They outlined every detail from step 1 to the day of surgery AND post operative care. Dr Islam was pleasant and informative. She was prepared to answer my questions ( although she addressed them without me having to ask) and I cannot wait to begin my journey! A process that I thought would be long and scary has turned out to be a great choice so far.
Jun 4, 2018
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I'm excited about my 3 month progress. I am 53 lbs down and counting. My activity level has increased and I'm now going to water calisthenics twice a week for 90 minutes. My knees are still an issue, but not like they were. MBS has helped me get my life back and that is wonderful for myself and my family. I love my MBS results so far!!!!
Jun 4, 2018
I always feel welcome and important to you on every visit. Your staff goes above and beyond on customer service & I look forward to my visits instead of dreading them. The appointments are always timely and informative. Thanks for a great experience!
Jun 4, 2018
The staff was great. They were understanding and Mom judgemental.
Jun 2, 2018
Friendly staff always ready to answer any questions
May 19, 2018
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As usual everyone was friendly , helpful and genuinely concerned with my well-being.
May 19, 2018
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Staff and physician are very knowledgeable and caring, really put you at ease
May 14, 2018
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The staff is always friendly and easy to talk to. They are also very helpful and encouraging!
May 13, 2018
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Everyone was kind and helpful
May 13, 2018
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I think this is what swayed me the most..I feel more than a number
May 12, 2018
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It was a very good experience...everyone was so nice and made me feel comfortable and explained everything so good.. I would recommend this staff and facility to anyone...thank y'all for answering my questions and for being so patient..very very very good service
May 7, 2018
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What wonderful people. Everyone is so nice. Every Single person at this office is happy to help you with anything and everything you need.
May 4, 2018
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My NP Sharon was great. She was uplifting, informative, and I just really like her. The receptionist and the exercise physiologist we so sweet, and help with my vitamins and over all encouragement. It was a great visit.
May 4, 2018
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Overall it was a great experience! I would suggest liquid hydrocodone for home use and an abdominal binder post surgery. Other than that the experience was great!
May 3, 2018
What an amazing experience!! Thank you for answering all my questions and for your patience. Awesome facility with everything and everyone you need for this process under one roof. Everyone was professional but friendly too. I felt very at ease. Thank you for making this experience a positive one. I'm looking forward to my journey.
Apr 22, 2018
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The staff is wonderful and very friendly. They are always there to help and answer questions.
Apr 20, 2018
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So thankful for the wonderful staff. Great support system and I highly recommend anyone looking for this surgery to use them.
Apr 13, 2018
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Always a great experience
Apr 12, 2018
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Every one was great! I felt comfortable with each test that I went through.
Mar 25, 2018
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Everyone was very nice and professional!
Mar 24, 2018
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Always super attentive and nice!
Mar 24, 2018
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These are great people with the mobile unit, I would of never been able to do this if I had to go to another town. The
Mar 22, 2018
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Extremely impressed with high quality service and professionalism of all the staff..It's obvious they love their jobs!
Mar 22, 2018
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Compassionate and always greet you with a smile
Mar 17, 2018
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Great team very impressed was very pleased
Mar 15, 2018
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I love that every person in the office seems to be genuinely concerned about the welfare of each patient. The process provides Information overload, but they are patient and helpful.
Mar 10, 2018
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Absolutely great visit. Everything was clearly explained. Super satisfied!
Mar 8, 2018
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I appreciate how organized everything is. I can call in, and anyone that answers can help. I get reminders about appointments, and can reschedule with ease. Everyone in the office is very nice, and always willing to answer any questions.
Mar 5, 2018
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I have enjoyed my experience with My Bariatric Solutions.
Mar 5, 2018
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My bariatric was great. Staff was really helpful and nice. I got great service
Feb 22, 2018
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Y’all make it quick and easy. I’m thrilled with my care and my results!
Feb 16, 2018
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The staff is always friendly and encouraging.. could not ask for a better staff... I refer all my friends to them.
Feb 16, 2018
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My husband and I choose to go through Bariatric Solutions with Dr. Islam to do our procedures (sleeve). Both she and the staff have been a good fit for us, they are professional, informative about all aspects, and provide long term support after our procedures.
Feb 12, 2018
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What a wonderful staff! Felt like I was already part of a great family
Feb 11, 2018
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Very nice staff and clean and nice office
Feb 11, 2018
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I just love everyone there. They are very friendly and so helpful.
Feb 11, 2018
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I was at first hesitant about the whole surgery concept but after discussing all the procedures with Dr Smith and all the staff I realized it’s worth continuing and I’m so happy I did it, I feel so awesome and better than I have in many years!
Feb 10, 2018
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I was very pleased with My visit. Everything was explained so I could understand and the staff was all very nice
Feb 9, 2018
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Might take a little more time to explain what to do (diet wise) before the surgery. Very confused. Selection of vitamins is close to overwhelming. Staff is/was very friendly. Dr. Islam was outstanding, took lots of time answering questions and explaining procedure.
Feb 8, 2018
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All the staff were friendly and professional and Dr. Smith was very personable.
Feb 6, 2018
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My Bariatric Solutions was the best choice I could have ever made! The support from all of the staff is amazing and makes this incredible life changing journey so much easier. I could never thank each of them enough for helping me to not only reach my goal, but go above and beyond to help me lose the weight AND become a healthier individual overall. It is SO great to feel like myself again! Thank you! Thank you! Thank you!
Feb 5, 2018
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I was very pleased with my appointment. Everyone was very kind and knowledgeable . Can’t wait to see everyone again when I have my surgery
Feb 4, 2018
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Staff were amazing great people and very friendly
Jan 25, 2018
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I am from Arkansas and was referred to My Bariatric Solutions by a family member. I have actually had appointments at both the Decatur location and the Fort Worth location. I have been provided with excellent care at both facilities. My surgery experience was fantastic with no complications. I love Dr. Islam and look forward to my follow ups! The seven hour trip is well worth it for the excellent care I receive. I am only one week post-op and can't wait to be a big LOSER!
Jan 25, 2018
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I have had no problems. I read the excellent materials frequently. I recommend MBS frequently.
Jan 21, 2018
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Excellent experience. Left Dallas early due to weather conditions, but got there still early, they immediately accommodated us even tho they a huge class there. They took us early and was extremely nice
Jan 18, 2018
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The doctor was amazing and very humble.
Jan 14, 2018
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Thoughly impressed with the entire staff
Jan 14, 2018
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I love the entire staff! Everyone is very professional and extremely friendly.
Jan 13, 2018
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Very helpful and friendly staff.
Jan 12, 2018
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Great service, as always. MBS staff are always friendly and helpful - I really appreciate each of you!
Jan 11, 2018
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I was very impressed with the whole staff at Bariatric Solutions. Everyone was upbeat and pleasent.
Jan 10, 2018
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All of the Staff and the Surgeon, Dr. Heath Smith, are courteous and professional. I have worked with several of his previous patients and every one of them have had good things to say so I decided to go in for a consult. I have lost weight before on my own twice only to yo-yo back up in weight plus a few extra pounds each time. I recently found out that I need to have double knee replacements, but the specialist said I needed to loose a significant amount of weight first. I am hoping that having the sleeve done will help to keep my knees from getting any worse and maybe that I will not have to have both knees replaced yet. I'm terrified to go under the knife, but I am more excited about the new possibilities for my future and the LIFE that I have always wanted to lead.
Jan 9, 2018
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Wonderful helpful and understanding staff!
Jan 9, 2018
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I would come back to this location throughout my journey. I recommend this network to anyone
Jan 7, 2018
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This entire staff... pre surgery and post op have been nothing short of amazing. They all work so hard to check in and up on you! I was so nervous my first appointment.. wondering if this was the right thing to do... the staff and Dr Stowers made me feel right at home. I’ve never felt pressured to do anything and they made that possible. Im now 3 months post op and feeling better than ever! I’ve lost 50 lbs and am still working towards that goal weight! The staff continues to check in and make sure diets, excersises, life is going well. Im so beyond blessed to have found this company. They are INCREDIBLE. Love the staff at My Bariatric Solutions! Keep up the amazing work ladies
Jan 7, 2018
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The professionalism of their employees is what sets them apart. Walking into My Bariatric Solutions is like walking into your own home. They are a like a family. They support you through every step of the weight loss journey.
Jan 5, 2018
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I'm very happy with My Bariatric Solutions. I wish Dr Stowers had not left, he is a great surgeon.
Jan 5, 2018
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The staff members are all very nice and helpful, I would recommend anyone to go here. I give you 5 Stars
Jan 5, 2018
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Coming on 3 years now all my follow up visits have been with your Mobil team. They are very professional, no nonsense, caring group! In my opinion... they are the best! And I appreciate each and every one of them. THANK YOU SO VERY MUCH!!
Dec 20, 2017
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Not a good experience..(came in for a fill because I had a defill back in August). when she ask me where my port is located, I immediately felt unease because no one never ask me that question before, However when she stuck the needle in she wasn’t all the way in, she was a little off to side of the port where she had to move it around to get a little to the center. When she push the Syringe down with the CC some of the Saylin came out as she was pushing the Syringe. The end results I have no resistance so I probably got 1/2 cc verse 4 cc.. A wasted trip.
Dec 19, 2017
All office personnel were Super friendly. Very knowledgeable as well.
Dec 17, 2017
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The staff on the mobile unit couldn't be more amazing! As I just reached my 3-year mark, a few pounds have crept back on. Colleen and Alesha helped me tremendously, offering suggestions and providing encouragement to get me back on track!
Dec 14, 2017
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Everything was fabulous!
Dec 14, 2017
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I was somewhat skeptical, and quite nervous, prior to my initial consultation. I was unsure of what to expect, and had a plethora of questions I hoped to have answered. Thanks to the kindness, efficiency, and thoroughness of the staff, all of my questions were addressed, my mind was put at ease, and I felt valued as a patient, which is not the norm at most doctor's offices these days. I am very thankful for the staff at the N. Tarrant Pkwy. office, and am excited about moving forward with a healthy life change.
Dec 10, 2017
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The staff is very caring and helpful. Would definitely recommend to anyone thinking about bariatric surgery!
Nov 29, 2017
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My first appointment at My Bariatric Solutions was great everyone was very nice and helpful to explain the entire process glad I chose them
Nov 24, 2017
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As always, a very pleasant experience.
Nov 22, 2017
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Everyone is friendly and professional and made me feel comfortable.
Nov 22, 2017
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I hated to hear that Steven, FNP has left us, but getting to see Beryl, FNP was totally worth it.
Nov 19, 2017
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Everything excellent and courteous!
Nov 17, 2017
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I always get a quick response when I reach out for information, and usually can find answers to any question on the website. I love the monthly news letters and the information they give.
Nov 16, 2017
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Best medical office I have ever been to. Staff is very encouraging and motivating. I love how genuine they are and how they celebrate a healthy lifestyle.
Nov 14, 2017
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The entire staff is so kind and thoughtful. I didn't feel rushed or like I was just another number. The staff knew I lived about 2 hours away and did everything they could to get all my tests and things taken care of in one visit. I'm very impressed with Dr stowers and his staff.
Nov 12, 2017
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The staff are really helpful every time I call.
Nov 12, 2017
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Everybody was great and helpful!
Nov 11, 2017
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Had asked Dr Smith To talk brother. He did not . He said he would .
Nov 10, 2017
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Working with everyone has been GREAT! Very kind, they also have high expectations!
Nov 9, 2017
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Very efficient and knowledgeable staff. My whole experience with My Bariatric Solutions has been awesome.
Nov 9, 2017
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The people that work in the office are pleasant and personable. Everyone treats you as if they have known you are part of the family. They are helpful and go the extra mile for you.
Nov 4, 2017
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I was very pleased with all.
Nov 3, 2017
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My consultation went great! All the staff were so kind & helpful. I can't wait to continue my new adventure with Dr. Arsalla & Staff!
Nov 1, 2017
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my wait was short at the office. and the hospital was quick and so friendly. it was nice and made me less stresssed
Oct 27, 2017
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Absolutely pleased with this office
Oct 27, 2017
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I was very pleased with my visit. Everyone I spoke to was helpful and kind. I feel I will have a great support team after surgery and that is very reassuring to me. You all answered my questions to where I could understand them.
Oct 23, 2017
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Great staff all are very professional but at the same time very friendly and easy to talk to !!!!
Oct 23, 2017
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I really like being able to access My Bariatric Solutions online. I find helpful information and can complete paperwork online. That saves time
Oct 21, 2017
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I love the staff at the bus. Very friendly and informative. They care about you.
Oct 20, 2017
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I am so happy for doing my homework and choosing My Bariatric Solutions in Decatur, Texas. The entire process has been great! From the initial appointment thru the three month check-up the care as been exceptional. If you are thinking about weight loss surgery, do not wait any longer. Make your appointment today. You will not be disappointed!
Oct 16, 2017
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Always a great experience
Oct 15, 2017
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From the moment I walked into My Bariatric Solutions to the moment I left i found everyone to be kind, and professional. I came in from Abilene Texas and got a little lost and was about a half hour late and they worked things around and still got everything done.
Oct 13, 2017
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From the ladies at the Fort Worth office, meeting the awesome Dr Stowers in Fort Worth, to meeting the ladies at the Decatur office, to my surgery(2 days ago) and the entire hospital staff! What an awesome experience. I was so so nervous until I actually booked an appointment and met with everyone. Seeing all the INCREDIBLE transition pictures of precious clients.... if that’s not an awesome piece of work right there I don’t know what is! I know I’ll get to be on that wall ONE day! I’m so pleased with everyone there and everyone involved. So far it’s day 3 post OP..... no I’m not pain free but I have a HUGE exciting change ahead of me and that’s my motivation. I have 0 heartburn now that Dr Wright repaired my hernia.... just so so excited. Make it through day 1(you don’t remember) , then push through day 2 which actually isn’t that hard, I stayed the night along with about 8 other patients. What an awesome site to see us all getting up and walking and pushing through! Every time you pass someone you get encouraging words. I loved my whole experience and i will for recommend this Company, Brand and team to EVERYONE!!!!
Oct 11, 2017
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Love Dr. Stowers and his awesome team!
Oct 11, 2017
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I love the one on one support I receive. Know I can ask any questions and will receive knowledgeable answers.
Oct 7, 2017
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Excellent staff and I appreciate the mobile unit!!
Oct 5, 2017
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The building was clean and the nurses were wonderful. They explained everything they were doing and did it well.
Oct 5, 2017
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I adore the My Bariatric team.
Sep 28, 2017
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Staff was great, friendly and supportive. Dr. Arsalla is simply the best
Sep 23, 2017
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Absolutely impressed with the whole mobile unit. My care was transferred from Arizona and all the staff especially Steven were wonderful. Great experience from a newbie.
Sep 23, 2017
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The staff is caring and informative. They carry a variety of vitamins, protein shakes, etc, that can be purchased online, making the experience easy.
Sep 17, 2017
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I've had nothing but a good experience with this company.
Sep 16, 2017
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EXCELENT!! I WAS IN TEARS, DISAPPOINTED IN MYSELF THINKING , IM FAILING AT THIS , THE STAFF WERE SO SUPPORTIVE AND UPLIFTING.. I LEFT FEELING I CAN DO THIS!!! VERY HAPPY WITH THE SERVICE AND EVEN THE CLERK THAT ADMIT YOU IN, WITH ME IN TEARS WAS VERY SUPER NICE!!
Sep 14, 2017
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I have been very pleased with the kindness of the employees I have encountered at My Bariatric.
Sep 14, 2017
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I dont use the online website for anything other than for the phone number
Sep 11, 2017
This was my first appt.. so I was a little worried.. but the staff were very friendly and made me feel comfortable..
Sep 11, 2017
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Bariatric Solutions is awesome! They are very thorough and provide a lot of support. They have a wonderful program that ensures followup and support. Most of their staff is amazing and I love the convenience of the mobile unit in Abilene. Steve and Colleen are amazing. I was also impressed with Beryl who provided a lot of support in the hospital after my surgery. She was very knowledgeable and supportive. The staff truly care about their patients.
Sep 8, 2017
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Fantastic office. Moved through quickly. Doctor took so much time to explain things to me and made sure all my questions were answered. Nurse was great. Financial lady was great and nutritionist was great. Very pleased!
Aug 27, 2017
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It works, it is everything that it's advertised to be. Thank you Bariatic Solutions, you've changed my life.
Aug 26, 2017
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Sharon is great and very informative. The receptionist lacked customer service skills but that has happened a couple of times during my visits. The first impression you get is so important and the receptionist should be as good as the other staff. Good personality should be a must for that position.
Aug 24, 2017
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Sarah, my nurse. Oh forgive me if that isn't her name!! SHE WAS AMAZING. Listened, informative. I like her a lot. I cannot wait to go through this with her along side.
Aug 22, 2017
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Everyone in this office is so kind and accommodating! They take time to listen and advise you on your concerns and questions.
Aug 22, 2017
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Bariatric Solutions has the BEST surgeons and staff. I love that they are all very personable and they treat you like a person, not just a number. THANK YOU!!!! I have received my second wind in life and feel like i am living again!!! I could not have done it without you all!
Aug 19, 2017
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This has been a most rewarding experience for me. It let me reexamine a part of myself, it gave me my confidence back. There is nothing I can't achieve. With a lot of determination and a good support system behind me this will be a great success story. I thank each and everyone of you for making my journey so pleasant. Thank you all from the bottom of my heart.
Aug 18, 2017
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Everyone has gone out of their way to make me comfortable. The nurses and Dr. Smith are all very attentive and responsive to any questions.
Aug 18, 2017
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My Bariatric Solutions website is very accessible and simple to navigate.
Aug 17, 2017
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This was my 3 month followup visit. I was a little nervous because this was my first visit with blood work done. I don't know how to express how happy I am with the service provided by everyone at My Bariatric Solutions. I am always treated like a person who matters. Everyone looks at me when talking to me. This simple act means the world to me because too many times in the past I have felt people are either looking through me or past me. NEVER in this office! My success and progress was celebrated and my opportunities were discussed. I truly feel I am and have been in the most capable hands in my gastric sleeve surgery journey!
Aug 13, 2017
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Everyone was friendly and helpful. I will enjoy completing my journey with you.,
Aug 9, 2017
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Although I will be putting my surgery on hold due to financial reasons, the experience at my consultation was wonderful. Dr. Stowers explained his reason as to why a certain procedure would be best for me and so on. Charla was amazing at the front desk and even gave me the remote to the tv to help me control my kids, who had been stuck in a car for 3 hours while we were driving to Decatur. Rhonda explained everything financially to my husband and I and didn't seem to mind my grumpy toddler walking around her office messing with things. Rebecca explained the diet perfectly and showed me in the handbook where everything is. She even gave the grumpy toddler a pad and pen to draw on while we were talking. It was an overall wonderful experience.
Aug 9, 2017
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Very pleasant and helpful
Aug 4, 2017
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The fax number that has been put on all the paperwork is incorrect so everything that I've done has been faxed to the wrong place I guess. Which is a little concerning. I worked very hard to get all the tests done and gather all the necessary paperwork which is a little stressful known it hasn't gone to the right place due to to the wrong fax number
Aug 3, 2017
My first appointment to get my weight loss journey started was very informative & went by pretty quick. Everyone was nice, friendly and easy to talk to. I can't wait to get my surgery date set!
Aug 3, 2017
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The staff and doctors are awesome!
Jul 31, 2017
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Great staff who truly care about the job they are doing and the people they are helping!
Jul 26, 2017
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The people on the Bariatric Bus always provide exceptional service and are very courteous and professional!
Jul 24, 2017
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Everyone was very nice they made me feel like I was home 😁
Jul 21, 2017
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I recommend you to everyone I talk to which is a lot. I belong to several facebook pages for wls and I talk about how wonderful your office is and everything that you offer
Jul 21, 2017
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I had a very pleasant appointment
Jul 20, 2017
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Everyone in the Decatur office is amazing. They were all very nice and helpful I never felt lost or left in the dark about the what was going on throughout the appointment. I am very pleased with everything so far in this new adventure.
Jul 19, 2017
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Very kind and gave so much information
Jul 16, 2017
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My Bariatric Solutions is friendly, professional, caring, and helpful. You don't feel like a number or next person in mine, they help you understand what they can do for you and allow you to see your options and the benefits which come with those options. Friendliest staff I've ever encountered in a doctors office!
Jul 15, 2017
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The staff is amazing! They made the whole experience comfortable and easy!
Jul 14, 2017
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MBS is awesome! Everyone I've encountered has made my experience a great one. Highly recommend this organization!
Jul 13, 2017
Great staff, friendly ,and helpful
Jul 12, 2017
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My first consult was great! All the staff is so friendly. I saw Dr. Smith, and when I got emotional during my consult he came over to give me a hug. I can tell he's very compassionate and that makes me so happy. I'm excited to start this journey!
Jul 9, 2017
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The entire team at My Bariatric Solutions are phenomenal. All aspects of this adventure is well managed from the on-line video's, the handbook, scheduling of appointments, and the after surgery care. Dr. Stower's and his staff take the necessary time to explain everything you need to know without making you feel rushed or unimportant. I can not say enough about this team!
Jul 6, 2017
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Quick visit with great staff!
Jul 1, 2017
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Had a great experience with all of the staff at My Bariatric Solutions. Staff is helpful, friendly and excited for their patients. Dr. Smith is very down to earth. You can tell he loves what he does and that's what made me so confident in my decision.
Jun 30, 2017
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I have been so happy with my surgery decision and with the staff at Bariatric Solutions! It couldn't have been easier!
Jun 30, 2017
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The Mobile Unit Bariatric Staff are AWESOME!
Jun 29, 2017
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Everyone has been very pleasant and helpful. Thank you!!
Jun 26, 2017
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Absolutely trilled with Dr Stowers and staff. No complications.
Jun 24, 2017
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The staff and medical staff I encountered in Decatur were amazingly supportive. From the consultation to now I have had good treatment. Even when I call back for support they are friendly and responsive. I received wonderful treatment and continue to be amazed at their hospitality.
Jun 23, 2017
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Very professional - staff was kind and informative.
Jun 23, 2017
Very friendly staff, helpful with any questions that you might have.
Jun 23, 2017
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love the set up, loved the staff!!!
Jun 23, 2017
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Everyone was very nice and helpful.
Jun 20, 2017
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On my 1st vst everyone was so nice
Jun 18, 2017
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So far the support is okay. Most times, I have to call twice to get a response.
Jun 18, 2017
My first appointment was great and all the people were very nice and my Dr.was great very warm and made me feel very comfortable
Jun 18, 2017
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So far, the staff of My Bariatric Solutions has been easy to work with and has been very informative.
Jun 16, 2017
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My Bariatric Solutions is Amazing. I go to the Ft Worth location and everyone there is polite and there to help any way they can. Dr. Stowers did an amazing job on my surgery and through the help at the Ft. Worth location I am down almost 70 lbs already and over half way to my goal. THANK YOU!!!!!
Jun 16, 2017
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You all always make me feel very comfortable. Everyone is very, very kind. I have no regrets making the drive from Wichita Falls!
Jun 15, 2017
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The team at My Bariatric Solutions are great to work with! They have the process down to a science, answer all of your questions, and are very friendly! I am glad that I chose My Bariatric Solutions for my weight loss surgery needs.
Jun 11, 2017
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This was the easiest fills I have ever gonna.
Jun 9, 2017
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So far I have really enjoyed my visits with the staff at My Bariatric Solutions. I haven't had any issues. They are supportive and helpful.
Jun 9, 2017
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Great support. Staff is always understanding and willing to help
Jun 4, 2017
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The entire staff was friendly and very helpful! Dr. Smith put my mind to ease about having surgery and now I can't wait to have it! So glad I used them for this journey :)
Jun 4, 2017
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I was completely blown away with how down to earth, and friendly everyone was! I was so nervous to come in, but they immediately eased my fears, and made me feel like they truly cared. Im so thankful I was reffered to them!
Jun 3, 2017
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Great staff and a Friendly environment would highly recommend Dr. Stowers and his crew at My Bariatric Solutions
May 30, 2017
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The only thing that I do not like is a feel like there is a long waiting period. Wish I could get thru faster.
May 28, 2017
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Would definitely recommend to anyone and everyone I know looking into bariatric surgery! Staff very professional & very accommodating. So glad someone recommended this facility to me.
May 26, 2017
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Such a helpful, friendly staff. I never felt uncomfortable. Thank you for making the experience so easy!!
May 26, 2017
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It was a comfortable visit. Everyone was polite and respectful.
May 24, 2017
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Being overweight is something that effects people in many ways. At times they are sad and embarrassed with themselves. Going out in public, visiting the doctor, undressing or just speaking to someone about being overweight causes anxiety. I know this personally because I feel it. Visiting Dr. Stowers office and meeting him and everyone involved in my consultation was a great experience. They all make you feel welcome, comfortable and important. There were no looks of disgust or discouraging words. Only polite, professional and encouraging words on surgery and weight loss. I would like to thank all of them for doing a great job.
May 24, 2017
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EVERYONE WAS VERY KIND AND FRIENDLY!!!
May 24, 2017
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I was feeling frustrated with my progress because there has been a lot going on in my life & thought I had failed. However after my appointment I felt I had been successful a few pounds & inches had been lost. I was given some suggestions & told that considering everything I'd been going through I went forward not back. However I was further encouraged by being told sometimes I may take a step backwards but that happens. What's important is to continue forward again.
May 22, 2017
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Great staff all around! They are so helpful and kind! Very helpful when trying to reach your goals and they really care! Would highly recommend
May 19, 2017
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Everyone in the office is totally awesome. They explain everything thoroughly and are there if you need to know anything. Very polite and nice
May 10, 2017
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The staff at MBS is wonderful! They are always super friendly and very helpful. It's as if I'm visiting family every time I go back for an appointment.
May 8, 2017
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Wonderful customer service.
May 6, 2017
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The staff is great!! I got lost getting to my apt, they not only stayed on the phone with me giving me directions but moved my apt back until I could get there.
Apr 26, 2017
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Everyone was nice and courteous and explained everything to where I understood.
Apr 26, 2017
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The office I went to was very help. They explained everything from diet to insurance and financing.
Apr 26, 2017
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The staff here are amazing. I knew right away I found a great team. Can't wait for the BIG step!
Apr 25, 2017
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I have found the monthly meetings online to be very helpful to me. At my checkup everyone was helpful and answered my questions and told me how to improve getting in more protein in my meals.
Apr 23, 2017
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Just went for my one year check up. Love the mobile unit. Very convenient and everyone is always so upbeat. My life has changed for the better and I could never have done it without this surgery or this great staff.
Apr 23, 2017
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AWSOME team thank you for being so helpful
Apr 21, 2017
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Staff was friendly and knowledgeable. Loved Dr. Stowers bedside manner, obviously an expert in his field as well. Office run very well and entire experience was pleasant
Apr 21, 2017
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Great staff. Lots of help and knowledgeable. Very prompt. This business has been very helpful in helping me achieve goals in this new journey. It does make a difference.
Apr 21, 2017
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Everyone has been very helpful and helped to better understand what I'm getting ready to do. I know that it is a lifestyle change and I'm ready to be a healthier person with more energy to do the things I love to do. I appreciate everything everyone is doing to get me ready.
Apr 19, 2017
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Your on-line presence has been informative. I wish there were more before and after testimonials
Apr 19, 2017
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Excellent staff and surgeon.
Apr 18, 2017
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I can't say enough good things about the staff at My Bariatric Solutions!! From the initial visit to the 90 day post-operative follow up visit, there's been nothing but positive attitudes and support! I would recommend this clinic/staff a thousand times over.
Apr 16, 2017
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The staff is so knowledgeable and friendly. Having the bus come to ABILENE is the best convenience. So pleased that I picked My Bariatric Solutions.
Apr 13, 2017
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L*O*V*E this office and all the people I've met there. Everyone is VERY helpful and I always feel supported and cheered on! THANK YOU!
Apr 13, 2017
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I especially appreciate having the mobile unit come to Abilene. This cuts my travel in half and it was a great 1st experience last week.
Apr 10, 2017
My Bariatric Solutions has been by my side throughout the entire process from getting my insurance to approve the surgery to answering every question I have. I've called in several times with questions and the staff is always friendly and knowledgeable with their information. I feel very confident with my decision to use My Bariatric Solutions for my surgery need.
Apr 9, 2017
Everyone was so nice. I look forward to this journey with them.
Apr 8, 2017
Was a waste of my time. I got to office and found out that what I was planing on doing was not an option. Staff was vary rude. I would never offer for someone to visit the My Bariatric Solution. All the ads that I had seen and the reviews I have read did not show at the office I went to.
Apr 8, 2017
Everyone was great. Sarah came in and was the 1st person I saw and made a great impression and explained what was going to happen at my appointment. Then she did what she needed to do and as she was leaving let me know who would be coming in next. Each person I saw made a tremendous impact and was extremely helpful. I have another issue that has to be resolved before surgery but I plan on going back to this office for my surgery. Thank you to the whole team.
Apr 7, 2017
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Dr. Islam and staff always have me in and out of the office fast. There is no wait time. The staff in the Fort Worth office is very friendly and helpful and answer all emails, voicemail's, and question right away. Any questions I've had about my upcoming surgery has been answered to the fullest. I'm very happy with the service they provide.
Apr 7, 2017
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Had my 3 year follow up and everyone at my visit was exceptional, so glad I chose MBS to take this life changing journey with!
Apr 7, 2017
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My experience with my Bariatric has been fantastic. They made sure I knew exactly what my responsibility was to have the easiest and safest experience with a gastric sleeve that was possible. Everyone from doctors, nurse practitioner, nutritionists; each and every person was there to answer questions and give me the personal care that made this pretty much 'cake'.
Apr 6, 2017
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This team has preformed flawlessly for me. All questions that I had were answered and I was very well informed of the procedure.
Apr 6, 2017
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This was so smooth. They prepared me for what would happen, made it so I had everything I needed ahead of time so there were no surprises. The entire center was supportive and open to any questions when I needed them answered. Dr. Stowers is amazing and he has the sleeve surgery down pat!
Mar 27, 2017
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Best staff ever!! I love everyone here. Everyone was so friendly and made me feel important.
Mar 26, 2017
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MBS has exceeded my expectations. Starting a life changing journey is always a bit scary but thanks to the informative and welcoming staff and physicians I feel I have received the absolute best care from the very beginning. Thank you for being a part of my journey!
Mar 24, 2017
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I want to thank everyone for you friendliness and all the information I recieved
Mar 24, 2017
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Everyone, hospital nurses, doctors, etc where extremely supportive and nice and professional. I was in a lot of pain right after surgery and the nurse in recovery was very nice and helpful. She kept reassuring me I was ok and tried to make me as comfortable as possible.
Mar 23, 2017
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Awesome place, great staff
Mar 23, 2017
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This place is awesome. Everyone is so friendly and helpful. Especially Dr. Stowers.
Mar 22, 2017
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5 star excellent appointment. good knowledge and advice. the whole staff went above and beyond to accommodate me.
Mar 20, 2017
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it's difficult for me to get the Fort Worth Office let alone the Decatur one. I live in Far Southwest Fort Worth. It takes an hour to get anywhere North. I sure wish you have an office closer to downtown. I sure do appreciate your phone support for that reason. Especially during the first part of my transition.
Mar 20, 2017
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This office is fantastic all the way around. Love the staff, nurses, and doctors.
Mar 20, 2017
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Dr. Smith was very friendly and took the time to explain the procedure.
Mar 17, 2017
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My first appointment went great! The staff were all friendly and willing to answer any questions. I'm super excited to take the next step on my weight loss journey.
Mar 15, 2017
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Great staff and support before, during, and after my procedure. Thank you for all you have done. It has truly been life changing for the better!
Mar 12, 2017
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Online presence is very easy to navigate with clear instructions.
Mar 11, 2017
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I have been treated with the utmost respect by everyone there. So pleased with everything. Packets and instructors make me feel well prepared.
Mar 11, 2017
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Everyone was very friendly and willing to answering all my questions. Staff was very knowledgeable. I am less nervous going forward with surgery.
Mar 11, 2017
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Everyone is wonderful and very caring!!! They are very prompt and I have never had to wait past my appointment to be seen. Actually I normally get called back early. I feel very welcome when I come on for my checkups.
Mar 9, 2017
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I am three days out from my surgery and I have had a very good experience, so far. I really appreciate all of the details that you take care of for your patients, including lodging, written information, face to face consultations, and the staff at the hospital. The staff have been a great advertisement for you because many of them have had the surgery and only say good things about their experiences. They are open about it and I feel they are very sincere. I appreciated their kind words as I was nervous about what was going to happen. I still have many questions and I am remote in Waco, but it was great to meet another Wacoan, who will stay in touch with me through our journey. Thanks for a good beginning to the rest of my life!
Mar 9, 2017
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I love coming to my check ups , always so friendly .
Mar 5, 2017
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Everyone was extremely nice and helpful. I came here after the facility I went to closed. I got my band refilled and all is going great!!
Mar 4, 2017
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As expected, the travel staff to Abilene was SUPERB!!! They are so helpful, kind, encouraging & professional. The convenience of being able to do follow up in Abilene is a HUGE plus for all of us west Texans.
Mar 4, 2017
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It's so great to feel good just 3 months after surgery. The staff is always friendly. The printer was down and my beginning weight and measurements along with current ones were to be emailed to me. Still waiting on that, even though they said they did send it out.
Mar 3, 2017
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The whole day was full of helpful, friendly and encouraging people. I received great information and quality care.
Feb 26, 2017
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Excellent customer service from everyone
Feb 26, 2017
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Always a supportive positive time here, before and after surgery.
Feb 25, 2017
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I am very happy with the results of my surgery and have been extremely pleased with everyone I have been in contact with at My Bariatric Solutions.
Feb 23, 2017
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They were super helpful and friendly :)
Feb 22, 2017
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I found the online format to be pretty user friendly.
Feb 22, 2017
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The staff is very friendly and very efficient. They are personable and dont make you feel like you are just another customer.
Feb 21, 2017
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The whole experience was smoother than I was expecting. Everyone was very supportive and very informative about each step that was ahead of me.
Feb 19, 2017
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I'm so grateful for you guys...my visit was very thorough my Dr seems outstanding from the moment you walk in an out you feel cared for truly. I'm so excited about my surgery!
Feb 18, 2017
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It's great knowing you are there every step of the way. This is a big decision to make, and there are answers to any question I could possibly have.
Feb 16, 2017
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Thanks so much for your kind guidance and instruction. I referred my friend Ashley Flanary she has an appt February 27. She will be thrilled!!
Feb 16, 2017
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I had a very exciting 3 month follow up after surgery with great results from weight lost along with inches lost!
Feb 15, 2017
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I was greeted with a very warm smile, the consultation was very professional & understanding everything was explain clearly, so this I will call a friendly smile from a family place.
Feb 12, 2017
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Loved my visit at MBS office today. Everyone was extremely kind and professional from the start to finish. Dr Stowers was a bit under the weather , but still answered everything very well and never made me feel rushed. He made me feel very relaxed. My spouse was with me as well and if he had a question the Dr answered for him as well. This is a big step and I was feeling a little unsure and he put those fears to rest. I'm excited to get this show on the road and am presently in the preparation stage of watching my food intake and taking my vits. Thank you MBS Staff
Feb 11, 2017
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I look forward to every visit I have with them. The staff is very friendly and supportive. They always have encouraging words to say. Every question I ever have gets answered and it's always beneficial.
Feb 10, 2017
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Great staff! Friendly and happy to see you.
Feb 10, 2017
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The clinic was great.... Everyone there is very helpful and respectful...
Feb 10, 2017
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I love the online services, reminders and everything! I has been nice to get the reminders online through email since I am looking at it constantly!
Feb 10, 2017
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I could not have been happier with my office visit. Everyone was very helpful and considerate. I am very glad I chose Dr, Stowers.
Feb 8, 2017
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I recently had my consultation and what an amazing experience! From start to finish I was informed and prepared! The ladies who scheduled and verified my insurance were wonderful and patient as we had some problems getting my benefits from my insurance. They kept in contact with me and really tried to get all the Info they could. When I arrived at the Tarrant Pkwy office for my consultation I was a bit nervous. Everyone from check in, nursing, finance and the dietician was so caring and informative. Dr. Stowers was so kind and compassionate. He talked everything through with me and answered all my questions and even made my laugh! I'm very excited to move forward with the process soon and if you are at all looking for a practice and doctor who make you feel like your care is important and time is valuable to them, this is the place for you no question about it! Thank you for everything!
Feb 6, 2017
I got lost due to road construction and I called the office and someone there stayed on the phone with me until I found my way. I so appreciated that as I am unfamiliar with that area. The appointment went smoothly, everyone was pleasant and friendly. I would have preferred to have all the testing done at my appointment since it is such a long way from where I live but they were running late so I am going back again this Friday.
Feb 5, 2017
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The staff at My Bariatric Solutions is just top notch! We have been greeted by the friendliest and most helpful people during our journey. I cannot help but feel that these people have genuine care and compassion for their patients, and want the best for us.
Jan 30, 2017
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I was so pleasantly surprised and happy with the complete respect and courtesy with which I was shown. Everyone from the setup phone calls to the check in desk, Doctor, dietician and financial desk.
Jan 25, 2017
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My overall visit was amazing, everyone was so positive and sweet. I know I have picked the right place, staff and doctor to handle all of my bariatric needs.
Jan 25, 2017
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My experience with My Bariatric Solutions was outstanding. I was made to feel comfortable. Each contact with the various staff members was positive and professional.
Jan 25, 2017
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I have been very pleased with the staff at the Decatur, TX Bariatic Solutions.
Jan 24, 2017
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I am so pleased with the care I'm receiving.
Jan 19, 2017
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Love MY Bariatric Solutions. Never felt better, and the staff has made my journey so much better.
Jan 16, 2017
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Went to first appointment and was very impressed with the staff. They all were pleasant and down to earth, which is a very big deal to me. I will be moving forward with my procedure.
Jan 14, 2017
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The staff and Dr Stowers were amazing. I was very impressed
Jan 14, 2017
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The staff here are extremely friendly and super helpful.
Jan 14, 2017
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The Bariatric Solutions team is an amazing group. They take the time to answer questions and help with any concerns you may have. I know that if you ever decide to have surgery you would be in great hands with this amazing team. Best decision I've ever made. I thank God that I was lead to Bariatric Solutions!
Jan 14, 2017
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Staff is very helpful and found me the answers I needed. Very encouraging and are always there to boost my spirits.
Jan 13, 2017
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I cannot say enough good things about My Bariatric Solutions. They have gone above and beyond any doctor's office that I have ever been to. From seeing me late in the day because of my schedule, to checking in with my insurance company for my clearance, and all the politeness and professionalism from every person I have spoken with. This place is top notch!!!
Jan 11, 2017
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The staff was very welcoming and professional
Jan 7, 2017
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The staff of My Bariatric Solutions is always courteous, professional and ready to assist any way possible. They all demonstrate they truly care about each patient. My 6 month follow up was great. They explained all the blood test results to me and ensured I didn't have any unanswered questions. They asked about my future plans and goals and offered ideas to assist me in achieving my goals.
Jan 6, 2017
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Every person involved with My Bariatric Solutions has been just wonderful to me. I've had 6 monthly appointments with Sharon McLemore. I learned a lot about myself during the 6 months my insurance required. Sharon was wonderful to meet with monthly. From checking in with Charla for my appointments, my vitals taken, and my dietitian Jordanne. All have been kind and wonderful to me. I can't wait for Dr. Stowers to "get this show on the road" hopefully in a month!
Jan 6, 2017
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Evetyone was friendly and awesome ...thank you!!!
Jan 6, 2017
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I absolutely love everyone in this office. They were so kind and understanding. Dr Stowell has a great bedside manor and was even funny :) All my testing was setup and they had me going room to room and it was a flawless. I feel like I am in good hands for my procedure :)
Jan 6, 2017
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I wouldn't go anywhere else. These folks have this whole process dialed in just right. I can honestly say that I'm half the man I was.
Jan 5, 2017
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Everyone was very friendly. It was nice to have one one what some each department, that your dealing with.
Dec 24, 2016
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I really like using the mobile app. I wish there was an option for before and after pictures on the app.
Dec 19, 2016
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Awesome Awesome Awesome! Everyone was so knowledgeable, informed, encouraging and excited!
Dec 16, 2016
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Awesome place to be, everyone was very nice and helpful!
Dec 14, 2016
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A wonderful staff. Answered questions and provided the information that I needed to go forward in my quest for a healthier life. Extremely thorough.
Dec 11, 2016
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The staff here is great. They answered all my questions. The doctor made a trip to see me right after an unexpected surgery came up - so i would not have to reschedule
Dec 9, 2016
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Everyone was very encouraging and warmly welcoming. The waiting time was almost none. I felt like the whole team was there to help and see that I am successful
Dec 9, 2016
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If surgery is what you need to help you lose the weight and help save your life Bariatric Solutions is great. My surgery date was 11/15/16. From the office staff to doctor and hospital staff this has been a very positive experience. The rest is up to me but I know I have wonderful support when I need it. Thank you Dr Smith and everyone with him for this chance.
Nov 25, 2016
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The staff are amazing! They truly want you to succeed! You leave encouraged and ready to keep losing weight!
Nov 19, 2016
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I love going to the mobile unit, everyone is so nice and helpful and they always have so much input in my journey.
Nov 18, 2016
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Absolutely a 5+ star rating! I have never received anything less than excellent service from the staff, regardless of which office I go to. I only have one regret and that is I should've had this done many years ago.
Nov 17, 2016
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Wonderful experience from beginning to end! Everyone very helpful, thanks again for helping me every step of the way!
Nov 17, 2016
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Very nice staff they go over everything very thorough encourage you all the way
Nov 16, 2016
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Very easy to navigate and it is great to have the paperwork done prior to the visit!!
Nov 16, 2016
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Always impressed with the very professional staff. They are very prompt and always willing to answer any questions I have. I would highly recommend Bariactric Solutions!
Nov 16, 2016
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The team on the "BUS" is always very uplifting and positive and I so look forward to their enthusiasm and support every 3 months.
Nov 15, 2016
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From start to finish pre op to post op everyone and I mean EVERYONE has been so very kind, helpful, nurturing while staying professional and being conscious of your privacy! I truly appreciate such an amazing team. I truly thank each and everyone of you.
Nov 10, 2016
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The staff was very helpful and understanding of my needs. I am pleased to be moving to the stage of my life with you.
Nov 7, 2016
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The mobile unit was not as shady as I assumed it would be. I am a very skeptical person, so when I was told that I would be reporting to a mobile unit I immediately assumed that I would be getting into an old RV where some guy name Bubba would be tying me down and stealing my kidney. However when I arrived at the mobile unit I was relived that this was not the case. It was clean, professional looking, and the staff were all very friendly. I was glad that my imagination was way off this time.
Oct 31, 2016
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After being discouraged by a precious apt somewhere else a friend reccomended this office and I am so happy I went, everyone was so nice and answered all my questions! Cant wait to have surgery and start my journey!
Oct 30, 2016
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3 month mobile unit visit
Oct 26, 2016
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Everyone was very friendly and helpful.
Oct 24, 2016
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The staff members on the bus are awesome! They truly care about every patient and provide sound knowledgeable advice.
Oct 6, 2016
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Every one was so nice and helpful
Oct 6, 2016
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I had a great checkup and got some great information! It's so nice to be reminded that I always have support when I need it!
Sep 25, 2016
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I haven't used the website for much so I didn't want give excellent so I didn't have a good basis. What I have done has been very user friendly.
Sep 22, 2016
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It has been the best experience I have ever had. I don't think I would have felt as good and confident in pursuing this if it wasn't for the staff of Bariatric Solutions.
Sep 20, 2016
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Everyone in the Decatur office is always so nice and helpful. Nurse Practitioner she is so motivating. 5stars!!!
Sep 18, 2016
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Very nice people and made me fell very comfortable!
Sep 14, 2016
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Great place! I feel very comfortable coming here. Thanks -
Sep 13, 2016
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I was happy to be making my 2nd dietitian required appointment. I am anxious to get my surgery, but I think I will be a better bariatric patient after this education.
Sep 12, 2016
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I was very nervous about my appointment, but from the moment I walked through the door everyone was very friendly and welcoming. All of my questions and concerns were answered. Dr Stowers is great! He took the time to sit down and discuss everything with me, I never felt rushed. He was very personable and knowledgable about the procedure. I felt very comfortable with him and the whole staff!
Sep 3, 2016
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loved everything about my visit!
Sep 1, 2016
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loved everything about my visit!
Aug 31, 2016
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Thank you for a very efficient and professional visit. It's nice to have a staff that knows obesity is a complicated thing and does not treat a person in a condescending way just because of their weight.
Aug 27, 2016
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The best group of people I have ever dealt with! So supportive!
Aug 26, 2016
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The Staff is friendly, organized, no pressure a relaxed atmosphere. Dr Stower was easy to talk about weight loss. I know that the website is easy to use and a lot of questions were answers.
Aug 24, 2016
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Great experience , super informative !
Aug 24, 2016
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Very courteous, I felt comfortable.
Aug 24, 2016
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I have had an amazing experience with Dr Stower's and the staff. The care and service provided is outstanding. I would recommend them to anyone interested in these services.
Aug 22, 2016
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I love MBS. The doctors and staff are so friendly and helpful. Would recommend using them to all my family and friends.
Aug 22, 2016
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Everyone was really kind & understanding. I have been feeling bad almost the whole time since my surgery 2 years ago & the nurse, the NP, the dietician took time to listen to me & seemed concerned about my health. Went in feeling like they did not really care just so they got their money, but left with a different attitude, had a plan of action for making me feel better.
Aug 22, 2016
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I guess my only complaint was that I waited over sign hour after my appointment to be seen my time is valuable also so please be aware of this
Aug 18, 2016
I love the availability of your services in remote locations!
Aug 17, 2016
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Everyone here is just wonderful and so much help and such a pleasure to work with,they all make you feel at home and there's no questions left in answered.
Aug 17, 2016
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Everyone was very supportive and informative. It was a very pleasant initial visit.
Aug 17, 2016
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This is a great professional group of people, from the gentleman who does the intake info to the nurse and tech who fill me in on all the information my blood work provides. I enjoy my visits to the {BUS}. I leave knowing that they care and are concerned about not only my weight loss goal but my over all well being.
Aug 11, 2016
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My experience with My Bariatric Solutions has been excellent!! Very supportive and knowledgable staff! Everyone is super friendly and helpful! I would highly recommend My Bariatric Solutions to anyone!!!
Aug 8, 2016
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Everyone is very friendly. Answered all questions I had.
Aug 6, 2016
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I was anxious for my first new patient appointment. I was greeted & welcomed by the receptionist and I had a few papers to fill out. I had a very short wait to go on into waiting room to have my vitals checked and to see Dr. Stowers. Dr. Stowers greeted me and I felt instantly calmed. My questions answered. I liked him immediately! Moving on to insurance/financial I had the surprise of my life, my insurance had changed and was now covering my procedure 100%! I could hardly think with my next appointment with dietitian. We did make a goal for me for the next few months. I was impressed with My Bariatric Solutions! I am excited with the change that I will soon be making towards weight loss and a healthier me!
Aug 6, 2016
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Extremely efficient, helpful, customer service are very helpful. I am truly blessed thank y'all for your hospitality and kindness
Aug 5, 2016
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overall everyone was helpful and attentive. Medical personnel where superior.
Aug 5, 2016
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Love everything about this office from staff to Dr. Islam!
Aug 3, 2016
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Everyone was very welcoming and accepting! I had tons of questions and everyone answered them very kindly.
Jul 28, 2016
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I got great information for my first visit, looking forward to learning more and having my surgery.
Jul 24, 2016
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It was a great experience! Now, let's get on with the surgery!
Jul 24, 2016
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I cannot begin to tell you how comfortable I am with the care I am receiving! They are extremely knowledgeable and caring. They know their job well! I came from another state and was quite apprehensive, to be honest. But I feel more comfortable with them than the original surgeon and his staff. I feel like they actually care about me! And that means a lot!
Jul 23, 2016
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This entire process has been a life changing event for me and I am thrilled with everything. I am losing weight and feeling better than ever. The entire staff has beven wonderful.
Jul 23, 2016
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This whole process has been wonderful the nicest people from the office to the hospital. The nurses were wonderful the mobile bus unit is wonderful too. So glad that I did this
Jul 22, 2016
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What a pleasant and enjoyable experience! Organized, well prepared, easy to access, clickety-click type of a checkup!
Jul 22, 2016
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Love this place and all of the people - great staff and service!
Jul 21, 2016
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I always feel like a person when I see Debbie. She tries to help me and get me resources for what I'm needing. If she doesn't know, she finds someone who does.
Jul 14, 2016
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Its good. I like the patient portal and LOVE all the appointment reminders I get.
Jul 11, 2016
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The staff at the lap band bus are very professional and very friendly. They are very helpful and genuinely concerned about their patients.
Jul 9, 2016
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Everyone I've been in contact with thru My Bariatric Solutions has been extremely helpful and will to take the time to answer any questions I've had and explain things to me in simple terms that I understand. Everyone shows they truly care about each person they deal with and they do everything possible to ensure the entire process flows smoothly and simply. I was recommended to My Bariatric Solutions by a very good friend and I would certainly recommend My Bariatric Solutions to all my friends and family if they are considering this type of solution to their problems!
Jul 1, 2016
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This group of medical professionals have given me one of the best experiences I've ever had. Everyone is so nice and knowledgeable about every aspect of weight loss surgery. In a subject that is very sensitive, they have never treated me anything but special and important. Dr Stowers and his team and a great group pf people and I am so grateful to them for helping me change my life forever!
Jun 30, 2016
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First time visit to the Waco office was outstanding. It was also great to see Dr. Stowers again! He's the best.
Jun 26, 2016
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As always, my visit was fast and efficient. The staff is friendly and knowledgeable.
Jun 21, 2016
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Everything is great and professional with M.B.S. The support is perfect, the conversations are great, I am glad I chose M.B.S.
Jun 17, 2016
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The people are so nice an I would recommend you'll to my friends
Jun 16, 2016
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Friendly and knowledgeable staff. A very welcoming environment. I look forward to seeing them during my weight loss journey.
Jun 13, 2016
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I had consults other places but never felt as comfortable as I did with Dr. Stowers and the staff at My Bariatric Solutions.
Jun 12, 2016
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The staff was very informative and so very nice.
Jun 10, 2016
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It is awsome and everyone is so kind and helpful.
Jun 10, 2016
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After researching and visiting two other Bariatric institutes, I can confidently say My Bariatric Solutions most stood out to because of their friendly service from meeting the technician, to the surgeon, to the dietician. What stood out to me most was the surgeon and her genuine care for me as a person and not just a patient. She made me feel so comfortable and built a quick connection and rapport with me that made me decide to choose My Bariatric Solutions over more established institutes. I can't wait to start this journey with My Bariatric Solutions.
Jun 10, 2016
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Professional environment, courteous, polite, friendly staff.
Jun 9, 2016
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Always a great experience
Jun 9, 2016
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Extremely friendly and helpful staff.
Jun 4, 2016
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Great support! Awesome nurses and a great set of doctors. All the research and answers to make your journey a successful one. The best experience I have had with a practice to date in any medical field. Love em!
Jun 4, 2016
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It has been a great experience . I feel very comfortable thus far.
Jun 4, 2016
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Staff and atmosphere was very delightful. Thank you for everything.
Jun 1, 2016
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Wow! What a great bunch of people! I had my gastric band done in another state and had to get a fill. The entire team were not only extremely helpful but so knowledgeable! I didn't know half of what they were telling me. Extremely nice and supportive! I cannot be more thankful to them!
May 22, 2016
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Your online presence is great. Very helpful and informative.
May 22, 2016
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The entire staff was really awesome! From the first time I called and set up an appointment, to the tech, Dr. Stowers, dietician and the front desk lady--I was treated great! I will definitely refer family and friends.
May 22, 2016
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Great place. Everyone was most helpful and made me feel at ease.
May 21, 2016
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What a great way to start the first day into my new life! Everyone is so informative and encouraging. I also feel secure in my decision and confident that this group of doctors are the best in their field. What a support group! Thank you for helping people be health and live life..and not just exist !
May 21, 2016
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Everyone at My Bariatric Solutions is so friendly and professional. I never have to wait past my appt time to be called back.
May 20, 2016
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I always enjoy the staff because they are so courteous an professional!
May 19, 2016
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Great people and very informatiomal
May 18, 2016
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My Bariatric Solutions made the appointment process very easy by sending me what I needed before my appointment. Their friendliness was much appreciated and I look forward to all my future appointments with them.
May 18, 2016
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Amazing experience! I can't wait to schedule and see my results!
May 11, 2016
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Y'all are so nice and friendly and professional that's why I chose you to do my surgery.
May 7, 2016
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Love the service and the people at MBS. I feel so comfortable and I am kept informed and things are always explained very well. The team is always willing to help and answer any questions. I absolutely will recommend MBS to everyone!
May 7, 2016
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I have always had answers to my online inquiries in a timely manner. I also you the online tools and apps to find information I need when I'm ready. I enjoy and rely on my bariatric solutions online information.
May 6, 2016
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Felt very comfortable and welcomed by the staff!
May 6, 2016
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I'm always impressed with the Mobile unit staff. They are friendly & professional and are able to answer all my questions. I'm very appreciative for the convience.
May 5, 2016
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This was my first visit to the "Bus" and I was very impressed with the staff and the way everything was handled. The team is very professional and thorough with all aspects of my visit.
May 5, 2016
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This place is top notch from the first phone call until u leave the building awesome.. Looking forward to working with them thru my whole process😀
Apr 27, 2016
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Could help some people, not everyone.
Apr 25, 2016
Online access is very easy
Apr 25, 2016
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HAPPY! Is an understatement! The staff was so friendly, helpful, funny and concerned about my well being, they made me feel like FAMILY.
Apr 25, 2016
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Great website. Easy to use. Lots of information.
Apr 25, 2016
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Very nice Dr. And staff. Made me feel very welcome and answered any questions I had..
Apr 24, 2016
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This has been one of the most positive experiences I have ever had in my quest to both lose and maintain my weight. The staff is more than professional and so encouraging and kind. Thank you so much for giving me a tool for life!
Apr 23, 2016
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The staff was helpful and friendly and Dr. Scott Stowers was very informative and caring.
Apr 23, 2016
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I'm 30 months out from surgery and I like to use my follow ups to stay in check and track my progress. It's a good reminder of the things I need to continue doing as well as how far I've come!
Apr 22, 2016
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Love the mobile unit everyone there is very nice and considerate. Appreciate you guys so much!
Apr 22, 2016
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Location accessible, clinic clean and inviting, personnel extremely friendly and anxious to address any questions and/or concerns!
Apr 22, 2016
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What a wonderful experience...staff is super supportive!!!
Apr 22, 2016
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Experience was wonderful, everyone was professional but yet had a sense of humor... so important today...
Apr 21, 2016
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Going into this appt, I was a little nervous about it but everyone made me feel very comfortable. Everyone was very nice, welcoming, and Dr.Stowers is so nice!!
Apr 17, 2016
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I have nothing bad to say everyone very polite and answer a question I had...they made my feel like I was at home.. thank you
Apr 13, 2016
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I really appreciate the reassurance from Debbie*
Apr 10, 2016
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I felt very welcomed to their office and the staff is super sweet and answered all my questions. My doctor made me feel excited about my future and how they are going to help me.
Apr 10, 2016
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Offer more than 1 day a month at Decatur. You no longer serve Wise County adequately
Apr 9, 2016
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The office staff went above and beyond in assisting me. Everyone was very friendly and made the visit so much less stressful.
Apr 6, 2016
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When I finally made the decision to have bariatric surgery I was uneasy about what may lie ahead of me. The staff was very friendly starting from when I walked in the door. After I saw Dr.Stowers, he answered all of the questions I had and I just loved his overal demeanor! The dietician and financial specialist answered all of my remaining questions and set me off on my journey to become a healthier me!
Apr 4, 2016
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From the moment I stepped into the office, I was a priority, not a number. Everyone was friendly, non-judgemental and full of positive feed back. I like Dr Islam and appreciated the time she spent explaining the surgery and recovery. I feel comfortable with my choice of care givers.
Mar 31, 2016
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They are truly wonderful.
Mar 28, 2016
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⭐️⭐️⭐️⭐️⭐️ Everyone stayed late for me because of my travel time to allow everyone to accommodate my schedule. They didn't have to do that but they did and it was even their idea. That's great service!!!! Thank you!
Mar 28, 2016
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Improve communications. I get appt reminders for appts I don't have. I have surgery at 1:30 3/29, arrival at hosp at 10:00. I got an appt reminder for 8am that same day at the office with a doctor I've never heard of. I get information that is wrong, and don't know who to believe when others tell me something different. It's very frustrating to get all of this information and not know what's correct and what has changed.
Mar 27, 2016
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I love coming to my appointments! Don't change anything!
Mar 27, 2016
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I absolutely love Bariatric Solutions. The staff are friendly and helpful. The follow up was comprehensive and provided helpful info to continue my successful journey.
Mar 27, 2016
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I'm very please with whole experience. Thank you.
Mar 26, 2016
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All I can say is the whole team is excellent and I could not have asked for a better surgeon!
Mar 26, 2016
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Since watching you tube videos, it seems there is a lot of things not being discussed. Perhaps it is thought that I would be doing my own research,or more will come in later appointments. There is a lot of info not being discussed in my opinion.
Mar 25, 2016
Always a great experience!
Mar 25, 2016
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Every time I have come into the Decatur location everyone is so nice and helpful!! They treat you like family and I couldn't have asked for a better group to encourage me on this amazing journey I am taking.
Mar 23, 2016
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As having the lapband for so long now, it might have been nice to get reminders or information updating on "why" you don't want to let anyone else access your port. It might also be nice to not be told that to speak with your doctor, "Dr. Stowers" , there would be an additional $50 fee. I realize this is to deter calls and save his time. It's very impersonal and I feel very disconnected.
Mar 20, 2016
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Comfortable office environment and friendly staff. Very informative visit.
Mar 15, 2016
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All the staff is awesome and very calming! Made me feel at ease for this life altering decision!
Mar 15, 2016
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Surprised for the first return visit the surgeon was not there, however the other people were well qualified to answer all my questions
Mar 14, 2016
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I always look forward to my check-ups. It's very informative and the employees are so nice and friendly.
Mar 14, 2016
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Everyone was amazing. So welcoming and all my questions were answered
Mar 14, 2016
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Except for the phone answerer, everything is excellent.
Mar 13, 2016
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Everyone is always friendly and helpful. I appreciate their help and encouragement so very much.
Mar 12, 2016
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Everything has been great!!!
Mar 12, 2016
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to be able to buy vitamins from mobile unit
Mar 11, 2016
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I have nothing to say along the lines of needing improvement. The staff has been most gracious in all of my phone calls and emails. Everyone is very knowledgable and friendly. Even the staff at the hospital was great! I cannot say enough good things about you all. I will definitely be recommending you to others.
Mar 9, 2016
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Thank you for taking such great care of me. I will always remember it.
Mar 9, 2016
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I have had a great experience with all my preop, surgery , and post op for the 3 month visit.... Highly recommend My Bariatric Solutions as the best in the business...
Mar 7, 2016
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I was not happy that I was unable to get into cardiac testing after being I would be able to on the day of my appointment. I drove an hr to the facility then was told I would have to come back to do the testing which is very inconvenient since I work full time, go to school full time & have a young child which are all tough to try to work around & then I overheard the staff in the cardiac testing center talking behind closed doors that was very unprofessional... The bariatric clinic along w/ staffing there was great. Dr Stowers was amazing & im excited to have the sleeve but was just appointed in the cardiac portion
Mar 5, 2016
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Love the staff at Dr. Stowers office. I am so excited to start a new life and get healthy and thank them for the opportunity and the tools to succeed.
Mar 4, 2016
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I always feel super welcome on every visit. Dr. Stowers has an excellent and knowledgeable staff that makes every visit special.
Mar 4, 2016
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Change the address on the location of the abilene visits - just say it is at the civic center parking lot and not to follow the GPS instructions.
Mar 3, 2016
Every thing, tell potential victims every thing, all side effects weather you think it will be their's or not, and for once in your lying lives talk to them!!!!!!!!!!!!!!!
Feb 26, 2016
Love the mobile unit.....The Decatur nurses are too busy no not friendly.
Feb 25, 2016
Such a nice convenience to be able to drive into Abilene instead of going back to Decatur!!! Thank you so much for this treat!!!
Feb 25, 2016
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I always receive excellent customer service through phone and in person. Great staff!!!
Feb 25, 2016
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I had an absolute fantastic experience! The Dr is AMAZING! And the staff supporting him is great, too!
Feb 22, 2016
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From the first time I called and every time after that--I love the office, the staff and even the surgeon (wink)..Everyone has always been awesome and have always made me feel welcome and comfortable! Even when I send email, I get replies and am NEVER made to feel like a whiner or silly for asking a question. I tell everyone how wonderful this place is and how even the AFTER care is great. I couldn't be happier!
Feb 19, 2016
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I always look forward to my follow-up appointments, everyone is so nice and welcoming, and most of all, MOTIVATING!
Feb 19, 2016
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Every one had been extremely welcoming & helpful
Feb 18, 2016
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I always look forward to my follow up and I love how open minded the staff is and postive about goals to try to reach
Feb 14, 2016
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I had a telephone consult with Dr. Stowers, Jordanne Hellman, and a finance specialist. They all provided exceptional customer service. First this saved me a 2 hour plus drive to the office. They all truly cared about my questions and explained everything in perfect detail with terms I completely understood. They carefully listened to each question from me and provided great detailed answers to all of them. This made me feel even more comfortable in the choices I've made to include seeking My Bariatric Solutions as a provider. Thank you!
Feb 14, 2016
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Great experience!! Thank you!!
Feb 13, 2016
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I loved the meeting with dr stowers he made me feel good and welcoming me made my day.
Feb 13, 2016
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I have already recommended dr stowers to others. Everyone at the Decatur facility is awesome and always make me feel at ease. 💜
Feb 10, 2016
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We drove almost 3 hours from home and it was WELL worth it. We look forward to the experience with Dr. Stowers and group. Everyone is SUPER!
Feb 8, 2016
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The staff at My Bariatric Solutions in Decatur is unparalleled in customer service. They are friendly, knowledgable, and just awesome in every way. I have referred two friends there so far, and will continue to refer. I couldn't ask for a better support team on my weight loss journey!
Feb 8, 2016
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Staff established an open and honest dialogue . It was comforting and exciting. Great customer care so far!
Feb 6, 2016
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I've called the office to ask random questions or have different things emailed to me and every single time they're always happy to help and do not mind emailing me pictures or whatever I may need. The mobile unit staff are always happy and greet with a smile! I just love the whole staff. I have absolutely no complaints at all! ❤️
Feb 6, 2016
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The staff made me feel at home and very comfortable.
Feb 6, 2016
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I am so happy with the excellent results I am having after having the gastric sleeve. The staff at My Bariatric Solutions is genuinely caring and so friendly! Thank you!
Feb 5, 2016
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Very very nice and helpful
Feb 5, 2016
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Absolutely the best. Wonderful staff.
Feb 4, 2016
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I love the Baratric Pal App and record all my intake on it. Suggest you log in and check progress there maybe? Exercise charting is too difficult there. Suggest you check out the Fatsecret App for improvements in charting weight loss and exercise.
Feb 3, 2016
Gave me back my life... Thank you so much!
Jan 31, 2016
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I really appreciated that the chairs were accommodating. I know that sounds trivial but I noticed in every room I went to, including the waiting room was "bariatric" friendly
Jan 30, 2016
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DECATUR OFFICE ROCKS!! YOU CAN CLEARLY SEE THAT THE ENTIRE STAFF IS DEDICATED, AND IN A MEDICAL DECLINE OF CUSTOMER SERVICE, THIS STAFF IS DEVOTED TO 100% CUSTOMER SERVICE FROM THE TIME YOU CHECK IN, BEYOND WHEN YOUR APPOINTMENT IS OVER. THEY TELL YOU EXACT AMOUNTS CONCERNING COST AND INSURANCE, WHICH TO ME IF VERY IMPORTANT. I DON'T NEED SOMEONE TO "GUESS" ON THESE MATTERS. SUPERB SERVICE=HAPPY PATIENT :)
Jan 30, 2016
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The staff is amazing. You have 100% of their time and support.
Jan 30, 2016
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I loved my experience. Loved the concerns they gave me and all their input. Great job!!!
Jan 29, 2016
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I had a great experience coming in to the office in Decatur. The staff was extremely helpful and never made me feel uncomfortable at any time.
Jan 26, 2016
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I always have a really good experience on the mobile unit. Everyone is always very welcoming and prompt.
Jan 25, 2016
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So far all well with the process. Looking forward to getting my health back in line with this process of losing 100 lbs plus!!!
Jan 24, 2016
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Communication can be improved by letting the patient know or come back to check on them when waiting on the doctor. I had no idea why it was taking so long and was just sitting. I had rather be left in the lobby with magazines than all alone in a little room for 30-45 minutes waiting.
Jan 20, 2016
Everything and everybody is AMAZING at the Decatur office!!!! Very friendly and if they don't know something they will find out and call you right back. Love Jerri the Dietishin !!!!! She is very very helpful and relieves your anxiety!! Dr. Stowers is so kind and non judgemental he is awesome!!! Love this office and their staff!!!!!
Jan 20, 2016
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Always great and always uplifting!! Answers all my questions!! Love the mobile unit!
Jan 16, 2016
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I am very impressed with the facilities and the people whom I came in contact with in the office. The compassion, respect, and caring attitude of each and every person was so much more than I ever expected. Dr.Arsalla Islam was very informative and answered all of my questions ( usually before I even knew to ask them) with compassion and empathy. She was genuinely concerned about my pre-existing health problems and is going to the limit to make sure I am cared for properly and with the least amount of risk.I don't believe I could be in better hands. Thank you !
Jan 15, 2016
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Everyone was very nice and professional.
Jan 14, 2016
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Would love to have the lap band wagon come to Weatherford tx.
Jan 9, 2016
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The entire staff was amazing!!!! Friendly and very welcoming :)
Jan 9, 2016
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I recommend that Dr. Stowers speak to the patient and family after the procedure. Otherwise, it makes one feel like you are an item on an assembly line. Technically he is an excellent surgeon but could improve on his bedside communication.
Jan 8, 2016
All was good. Everyone was very nice, friendly and knowledgeable.
Jan 8, 2016
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I thought I was going to be able to have my cardio clearance while I was there and they were gone the day of my appointment, other than that everything was perfect!! :)
Jan 6, 2016
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Excellent medical staff and facilities!
Dec 28, 2015
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You should carry fruit punch flavor nectar protein. It is my favorite. I bet everyone else would like it. I mix it wit water with different water enhancers, then add ice. Yum.
Dec 25, 2015
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It could all be a tad more organized, but heck, who couldn't be? Also, it is often very confusing because materials seem to be created for Dr. Stowers and for the Decatur office and surgery center. Things should be more clear about the different locations, directions, etc. But Dr. Islam is wonderful, and I'm excited about my upcoming surgery in 4 days!
Dec 18, 2015
Friendly and knowledgeable staff
Dec 18, 2015
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I would simple say keep up The good work.
Dec 17, 2015
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I was very impressed and satisfied. I am going to call for another appointment
Dec 16, 2015
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I have no suggestions because my visit was perfect!!
Dec 15, 2015
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Just needed more time to visit with the Dr.
Dec 14, 2015
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Thanks for all your support!!
Dec 11, 2015
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I would love to be able to see doctor Stowers!
Dec 11, 2015
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Excellent and friendly staff. Can't wait for my procedure.
Dec 9, 2015
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It's been overall an amazing start. Thank you everyone for all that you do!
Nov 25, 2015
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put all the links on one web site.
Nov 23, 2015
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Everyone at My Bariatric Solutions is very kind and helpful. They are all ready to answer questions and make your visits and procedure a pleasant experience.
Nov 22, 2015
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You guys are great. Would definitely recommend.
Nov 20, 2015
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I need help with my diet I need a dietitian to give me more detailed info on what I should be doing to keep from losing more weight and help me to maintain where I am it is going to require more than 15 seconds in the room with me she needs to take a detailed dietary log and analyze where I need to make changes and what else I should be doing simply telling me to consume more protein higher in fat and do less exercising contradicts everything everyone else is telling me Did she even ask me what my cholesterol values were before telling me to consume more fat? no she did not --check my labs cholesterol is still somewhat elevated. increasing my fat doesn't seem to me the right answer. extremely disappointed
Nov 19, 2015
I've referred a person who then referred people. I've had a fabulous experience. I'm 6 months out. I hear some people say they've had a not so good experience and others had great like me. I would do it again in a heart beat. :)
Nov 18, 2015
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Very happy with the service.
Nov 18, 2015
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The crew are always supportive and cheerful
Nov 18, 2015
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Every one has been so helpful and patient with all of my questions.
Nov 18, 2015
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My visit was great! Everyone was very helpful and made the day at your office very welcoming!
Nov 18, 2015
excellent personnel professional and friendly
Nov 17, 2015
I had my lap band done 7 years ago and it was the best decision of my life!! This appointment was for my yearly adjustment and check up and I couldn't be happier with the quality of the nurses and staff!! Thank you so much for taking such great care of me!!
Nov 15, 2015
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I was so impressed with everybody I dealt with. I could not have felt better about beginning this new lifestyle. Great group of ppl.from the beginning to end.
Nov 15, 2015
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I could not be more pleased with the surgery and the professionalism of this team. My only regret is that I did not have this done 15 years ago. I give Dr. Stowers and his team five stars plus.
Nov 14, 2015
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Mobil staff needs to make sure to see patients at their appointment time, not 30 minutes or more past the time. My time is valuable and I get there at least 10 minutes early, in order to fill out paperwork, so I will be ready to see the nurse practitioner. The staff should be ready to see me closer to my allotted appt time.
Nov 14, 2015
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I have recommended patients and they are having surgery with you.
Nov 14, 2015
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Dr Stowers and all the staff made me very comfortable and answered all my questions while providing the information need to help me make my decision.
Nov 3, 2015
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The Mobil group is excellent and very helpful.
Oct 29, 2015
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SO LOOKING FORWARD TO GETTING AN OFFICE IN WACO. MY FIRST VISIT THIS PAST WEEK WAS GREAT. THE PA WAS WONDERFUL AND IAM FEELING SO MUCH BETTER.
Oct 25, 2015
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I'm transferring for Continuing Care and everybody I've spoken with has been very friendly, informative and helpful.
Oct 23, 2015
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VERY pleased with the whole process everytime I go for a fill...
Oct 23, 2015
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I am excited about the possibility of a Waco office. I hope that happens soon!
Oct 20, 2015
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We did not really learn anything new at this visit, and when you are driving from 3+ hours away, I expected more than just a weigh on and to go over my blood work. This puts doubt into my mind as to if we need to attend more post op appointments.
Oct 18, 2015
Would like to see more locations.
Oct 16, 2015
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The only thing I could recommend is making it possible to go to the nearest clinic for appointments regardless of the type of insurance you have
Oct 16, 2015
The Doctor and Staff were wonderful. However I felt frustrated about the following: 1.I waited so long for my consult appointment, my other two appointments were missed. (Cardiac eval, and pych eval) 2. Even though the staff was great, I felt like I was being rushed thru each dept. Dr.Stowers and his staff were really nice, and friendly I just wished it were more organized with the pych and cardiac departments. I would still refer people to them, very friendly and knowledgable...
Oct 12, 2015
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It was very busy on the Friday of my appointment, but everyone was very friendly and helpful
Oct 11, 2015
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Absolutely no one to great you at Cardiac Place. Had to wonder around to find someone. No one available at Psy Med had to call their office to find out where someone was. It all worked out in the end. Had a Great visit overall.
Oct 2, 2015
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I would not change a thing. My Bariatric Solutions has been awesome for my new journey!
Sep 30, 2015
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I honestly love the staff. Every time I go there I feel comfortable and like I dint have to keep my guard up. Very down to earth. I may have to drove an hour and 45 minutes but I can't imagine going to any other doctor.
Sep 26, 2015
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Messed up on the stars!!! Oops!
Sep 24, 2015
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My decision to have the sleeve done was the best decision I ever made. My experience with Dr. Stowers and his team at My Bariatric Solutions, has province to be another good decision. They are kind, knowledgeable, and have lots of experience. I have three friends who went to him for their procedures and that is how I chose to go with Dr. Stowers. They were all very happy with there experience. If they were happy, I knew this doctor was right for me!
Sep 24, 2015
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There is nothing to change everyone there treat you like a person not just a chart it's like we are old friends
Sep 24, 2015
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I know you have to get everyone through, but it can seem a little impersonal. It my be good to have at least one more opportunity for a one-on-one with the PA or Doctor.
Sep 23, 2015
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The visit was great. I found the new patient information on the website a little confusing. I wasn't ever sure if I had completed all the education, etc. that I needed to. There should be one checklist on the website cover page showing things checked off as you complete them. Also having the New patient education totally separate from post op patients would help. I was told at my visit that I had done everything I needed to do prior to my first visit, but I wasn't sure before that. Thank you. Elizabeth Murray
Sep 23, 2015
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All aspects of this experience so far have been exceptional... Staff, information, entire experience is all positive.
Sep 21, 2015
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Please make the patient aware that the appt. With Doctor,dietitian, finance and so forth will take upwards of 3 hours or more. Very helpful that most paperwork can be done online. All professionals that I met with were very informative & I was impressed with the practice and Dr. Stowers.
Sep 20, 2015
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If everyone knew how great and easy this was!!! Thank you- y'all are the sweetest and best! Thank you!!
Sep 19, 2015
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I really appreciate the bus coming to Abilene. Otherwise , I would have to take a day off from work.
Sep 18, 2015
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I'm always treated with respect and the staff are very courteous.
Sep 18, 2015
Love, love, love MBS. It feels like talking to family when I come in. Thank you for such wonderful experiences! I would still really like a face to face support group and implementation of a "buddy" system for working out. I really wish I knew others that could meet up with me at the gym. Thank you again!!!
Sep 17, 2015
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I have nothing but good things to say,very pleased
Sep 16, 2015
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I would have liked more time with the doctor to go over some questions. Also a little more time with the Nutritionist.
Sep 16, 2015
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VERY GOOD SERVICE GLAD I CHOSE YOU!
Sep 14, 2015
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From day one my visit with everyone has been amazing. They have been kind, respectful and patient. And always addressed all my concerns. My sincere thanks to all of you!!So don't change a thing!!!
Sep 11, 2015
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Yall are are awesome!!!! Not sure what you could do anything to make it better!! I love it!!!!
Sep 11, 2015
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I love the lap band wagon service in Abilene. Rich and the nurse and the NP are so sweet and helpful and always have a smile on their face. They keep encouraging me and for that I am grateful. Thank you for bringing this service to Abilene.
Sep 11, 2015
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My visit was excellent. Everyone is always friendly and helpful. Wouldn't change a thing.
Sep 11, 2015
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I have already referred someone to you!
Sep 10, 2015
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I would like to see some people of color working for your office.
Sep 5, 2015
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Office was nice and staff genuinely had my health and needs at heart. Very friendly and helpful. Thank u My Bariatric Solutions!
Sep 5, 2015
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I would change the phone system and record calls... I have been charge for a no show 2 times and I am very good on calling a canceling appointments or let someone know I will be late...
Sep 5, 2015
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Everyone asks how will it cost and will insurance help? I try and encourage and send you referrals
Sep 4, 2015
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The Bariatric team in the bus Colleen and Debbie and I believe Richard are great. Debbie and Colleen listen to you and give great advice and solutions. Very good team that works well together.
Sep 4, 2015
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I wouldn't change anything.
Aug 27, 2015
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Not so much repetitive paperwork. Every thing else worked like clock work.
Aug 26, 2015
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I had a very good visit and was pleased with the outcome. Great customer service all the way around!
Aug 26, 2015
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I still would like to see a face to face support group that meets regularly. I attended the psychologist facilitated weekly support group at Fort Worth Lap Band and found it so valuable!! That invaluable piece alone might have me considering referring my friends there instead. Your "support group" which is really more of an nice educational series, sadly doesn't even happen regularly anymore.
Aug 21, 2015
Time in between things, I never had time to get a snack or drink and I am diabetic. And have back and hip problems riding bike is hard on my hip it pops out I could not finish that part. Otherwise very good.
Aug 21, 2015
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This is the first time I have considered this type of procedure and I came away from the visit very informed and even more confident in having the procedure preformed. I thought everyone I visited with was great!!
Aug 19, 2015
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i got 1 cc fill in the band but i think i could have used the whole 2 ccs :)
Aug 14, 2015
You have a great system I was very impressed!
Aug 14, 2015
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Very friendly in Abilene
Aug 13, 2015
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Everything was good except the oversight of my signing for the aftercare plan then it not being added onto my price. I have been under the impression all this time that I have paid for it only to find out at the visit afterward that I have to pay now. I have to say it is a disappointment. I don't feel like this is my mistake nor should I have to pay the extra for this oversight on your part. Other than that I am SUPER HAPPY with everything about my experience here!!!
Aug 12, 2015
The best experience ever from start to finish. The doctor takes his time and is very honest and genuine.
Aug 12, 2015
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Thank you for coming to WACO
Aug 12, 2015
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The two ladies in the mobile unit are so kind and very personable. Love them.
Aug 10, 2015
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As I continue on this journey... everyone at the Keller office is Stellar in their professionalism, courtesy and being informative...
Aug 10, 2015
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All staff are very friendly They treat me like they see me on a daily basis.
Aug 9, 2015
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I love every one on the mobile unit! Such nice, positive, and reassuring folks! You guys are awesome!
Aug 8, 2015
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Everything was great! We were treated with respect and courtesy.
Aug 8, 2015
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Title says it all! Once again, everyone did great. Truly, couldn't ask for better service. I love you guys.
Aug 7, 2015
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The only thing I didn't know about until I got home was about the dietician
Aug 7, 2015
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My only disappointment was that the clinic didn't have all the supplements that I needed on hand. Of course, the reminded me that I could order them online, but I really try to use my day away from work for health appointments to "get set" for the next three months. Otherwise, everything was uber excellent!
Aug 7, 2015
The Mobile Ofc staff are so wonderful!!! Very kind, caring, & genuinely interested in what is happening in my life. Encouraging, listening, & gracious - they help me stay positive during this very emotional time in my family's life!!! Love Them!!!
Aug 6, 2015
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Everyone here is so supportive and helpful!
Aug 5, 2015
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Everyone here is so helpful and friendly.
Aug 5, 2015
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I think that everything in your office and your staff are excelent
Aug 3, 2015
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I have never been in a medical system of any sort that is so friendly, accommodating, and informative. MBS and WHS rock!!
Jul 31, 2015
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You don't have to change a thing
Jul 30, 2015
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My entire experience, from beginning to my follow up, has been amazing!
Jul 30, 2015
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There was no personal service. I felt like a piece of production on an assembly line.
Jul 29, 2015
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Everyone was very professional and treated me with the most respect and Debbie was so helpful about my Knee surgery.
Jul 25, 2015
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I wouldn't change anything
Jul 25, 2015
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I personally enjoyed my 12th follow up with the entire staff.they are nice ,and are very willing to suggest things to try or do with whatever questions I might have over all rating a five stars. And thank you for helping me get my health issues headed in the right direction. ...
Jul 24, 2015
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Dr. Islam is an amazing doctor and person. I look forward to a long friendship with her and the staff.
Jul 24, 2015
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These folks always make me feel very comfortable. they always are very helpful. Best place to had surgery at.. Love you all
Jul 23, 2015
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Think we should visit with surgeon every visit.
Jul 23, 2015
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Very Pleased with my decision to use Dr. Stowers.
Jul 22, 2015
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I loved meeting with Dr. Stowers. He put me at ease and answered all my questions about the sleeve. The only thing was that I got conflicting information about the cardiology appointment and the scope. I will have to call to confirm what needs to be done with that.
Jul 20, 2015
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No comment at all. All went very well!
Jul 20, 2015
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I never get a designated time on my post op appointments to visit with the dietician. She called me later but I missed her call. I take the time to drive to my scheduled appointment and would appreciate a face to face visit with her. Also, you would not discuss some billing questions that I had. I was referred to call the hospital, which I did. I was talked to hastily and rudely. I have asked my niece to assist me with getting my questions/concerns answered.
Jul 20, 2015
I have referred several people to Dr. Stowers and the services at My Bariatric Solutions. I can not say enough about how great a job they do!
Jul 18, 2015
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My time spent with office staff was very good. All were pleasant and proficient!
Jul 18, 2015
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Dr. ISLAM IS AN OPEN AND PROFFETIONAL DR. I FELT VERY COMFORTABLE WITH HE AND SHE ANSWERD ALL MY QUESTION WITH GOOD EYE CONTACT AND KNOWLEDGE
Jul 18, 2015
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Dr. Islam is the best Dr. I have encountered in 10 yrs. I am overly whelmed by her openness and professionalism
Jul 18, 2015
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I would like to see RN or hospital call within 2 days after surgery to check on me, not the day after I saw MD on 1st week post op.
Jul 18, 2015
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It would be nice for protein drinks to be in a cold vending machine at the gym or maybe stored in a locked refridgerator at the FNW desk and available for sale.
Jul 17, 2015
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I am taken back to a time not so very long ago, but seems like forever when doctors made house calls and genuinely cared for their patients this is what the Wise clinic seemed like to me.
Jul 17, 2015
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I have no complaints! Everyone was very helpful and gave great customer service. I'm looking forward to many more visits and especially my surgery. Thank you all for your care! :)
Jul 17, 2015
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Not have to go 104 miles for your post op check up.
Jul 16, 2015
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I would not change anything.Everyone was so pleasant and helpful and i felt like they all genuinely cared about me.
Jul 15, 2015
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Everything was wonderful as it always is!
Jul 13, 2015
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I was very pleased with the service and have definitely recommended you to others
Jul 11, 2015
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Excellent visit and received helpful and encouraging information
Jul 10, 2015
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All services were great maybe the psyche evaluation room could be larger and no talking going on it was hard to concentrate had to retake one of the tests
Jul 8, 2015
The staff has always been cordial and very helpful in anything that the were doing for or with me.
Jul 8, 2015
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Welcome to Waco ! Debbie, Colleen & Richard are awesome !!!
Jul 6, 2015
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I have always had excellent care from the staff at My Bariatric Solutions.
Jul 5, 2015
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I was amazed at how clean the wagon was. It was creepy at first to think this would take place in a travel trailer but once inside everything and everyone were SO professional. Loved it
Jul 5, 2015
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I currently switched from True Results to My Bariatric Solutions. I am beyond pleased with my decision to switch! Bariatric Solutions has been super friendly, helpful, and resourceful for my weight loss journey. I am looking forward to losing weight and getting health with the help of my awesome team at Bariatric Solutions!
Jul 4, 2015
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Would like to see surgeons and a permanent office in waco area
Jul 3, 2015
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Enjoyed meeting the staff and Dr. Stowers at my consult. Very friendly. Processing was so easy that it was hard to believe that I was in a medical office.
Jun 29, 2015
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Experience from surgery to date has been amazing. Would be interested in working at Waco clinic if your looking for sales staff!
Jun 29, 2015
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Great visit as always.. How experience from surgery to date has been amazing! I would may be interested in working at Waco clinic if ya'll are looking for sales folks ..
Jun 29, 2015
Excellent service - this was my first visit to the "van" and I was very impressed.
Jun 28, 2015
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I would like to know what would happen if I cancelled the surgery ? Thanks.
Jun 28, 2015
Everyone was great!! Super nice staff and physician!!
Jun 28, 2015
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I did not realize I was going to be there 4 hours, but glad you try to do as much as possible for those who travelled the distance to be there.
Jun 27, 2015
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Los empleados de la clínica son muy amables. Muchos de ellos conocen a mi hija por su cirugía en el 2014. Yo recomendaría a muchos ver la posibilidad de esta cirugía. Lo único que aconsejaría es mas literatura en español. La comunidad hispana es muy grande. Posiblemente mas promoción en español.
Jun 27, 2015
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I would like to see a more positive effluence in the insurance qualification stage. I was most assuredly told I would likely get denied due to weight history. I requested to send paperwork anyways. What harm was there in trying. If I had gone on that advice I would have never had the surgery. Never tell anyone they don't have a chance. Let the insurance make that final determination.
Jun 27, 2015
My biggest concern is privacy. On the Mobile unit you can hear everything. And if someone is waiting to be seen as well it definitely violates HIPPA laws.
Jun 26, 2015
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Everyone at the clinic is positive and happy to help. It's nice to go to a place where everyone seems to love what they do!
Jun 25, 2015
It would be very nice to see Dr. Stowers again. I feel that other than the brief visit at Pre-Op, I have not seen him. I did not even get to talk with him during the pre-surgery or post-surgery. I figured that even a few minutes with the doctor would help ensure that my progress and goals are being met properly.
Jun 25, 2015
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I have been pleased from the first time I called to make the appointment, and now that I am weeks away from surgery. Everyone is helpful and knowledgeable.
Jun 25, 2015
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The folks on the bus in Hillsboro are absolutely awesome!! Love these folks!
Jun 25, 2015
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It was so glad that I was able to do everything in the same day.
Jun 21, 2015
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Since I pay for a fill, I want a fill every time i come for one. IN Dec. when I came i had some taken out and I gained over 20 lbs.You also need a different receptionist. I wish you could come to Okla.
Jun 17, 2015
Great office with kind and friendly staff. The office was clean and everyone was very prompt. Most of all, I was really impressed with Dr. Stowers!
Jun 17, 2015
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I've never been treated in any manner that was not extraordinary whether at the clinic or lap band wagon. Everyone is friendly, lets me know what is happening and are very caring.
Jun 13, 2015
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N/A everything was excellent! Thank you for solving the issues that I had from another Doctor.I feel so much better.
Jun 13, 2015
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I had a flat tire on the way to my hospital pre-op appointment. The staff helped me find the AT&T number for me to call, then made arrangements for me at the hospital and when I was stuck out there for 2 1\2 hours you all still made sure I was accommodated. Your staff is wonderful
Jun 10, 2015
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I am very pleased with patient care.
Jun 10, 2015
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I was very impressed. Everyone was so professional. I was nervous when I entered, but that soon changed. The entire staff made me feel so comfortable and confirmed for me I made the right decision. I give 5 stars thank you.
Jun 8, 2015
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Nice facility. Helpful staff
Jun 6, 2015
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I love the convenience of the lap band bus and the nurses that work on it are amazingly sweet and kind, my office visits were great only complaint I have is that I didn't see Dr Stowers before or after Surgery which I didn't appreciate. Everything else was great
Jun 5, 2015
I do not reside in Texas, so I was having my consult over the phone. Dr. Stowers was amazing! He was very helpful and I could tell he was passionate about bariatric surgery. Looking forward to my life change more than ever!
Jun 5, 2015
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I have always had a great visit. Everyone is so friendly and are ready to answer all my questions. They always seem to be interested in how I'm doing and if they can help in anyway. I's like visiting family. I love it.
Jun 5, 2015
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Great service on informing the patients. When being over weight is the subject of your visit, most of the time you already feel bad for being there. In this office, they make you feel good.
Jun 3, 2015
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It's been a good experience on this journey hopefully it stays getting better day by day it awesome
May 29, 2015
I have only good things to say about your staff, office and my hospital stay. I felt totally at ease the entire time and never once felt that I was being judged or looked down upon.
May 28, 2015
I think this appointment went very well! I hope this is where my next appt. will be!
May 26, 2015
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During my visit I had inquired about completing all my studies that day of my appointment (echo, stress testing and venous doppler) once I completed the stress test. The receptionist informed me I was on the list. I sat back down and finished psych paperwoRk and was soon into see psychologist. Once completed I came back to waiting room for completion of testing but noticed the lights were out office staff was closing for day. After ten minuTes I inquired if I was going to be able to complete testing, I was informed that the exercise testers had left and I would need to return at another time to complete echo and venous us. Not too concerning except I live 3 1/2 hours away, wished the"list" had been told or visualized so I could have Completed the US sTudies before end of day.
May 23, 2015
The people at the clinic are fabulous. Friendly, knowledgeable and professional.
May 22, 2015
Amazing , staff really went out of their way to make us feel not only educated but relaxed. Being in customer service myself, I'll tell you this is number one reason people want.. Thank you thank you.
May 20, 2015
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Dr office was great , Sid med and cardiologist was a little unorganize but over all everybody was great
May 13, 2015
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Everyone was very professional, happy, accommodating and informative... could not have asked for a better first visit..
May 11, 2015
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Great visit. Thank you for the professionalism and genuine concern for me.
May 9, 2015
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There is nothing I would change. Everyone is GREAT. Dr. Showers and his office staff are excellent, very helpful and always goes above and beyond to ensure you are happy.
May 9, 2015
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My only negative is that every time I go you never can find my labs and my pcp showed me the fax receipt verifying that they have sent them every time. I know that this was a problem when my husband went as well. I'm not sure what happens to the fax's but it is frustrating that they are never there. I have started asking my doctor to send me a copy when they send your just so that I can give them to you because you say you don't have them.
May 8, 2015
The staff is very professional and friendly. We were very impressed with Dr. Stowers and his staff throughout the entire process.
May 8, 2015
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great visit, loved getting a meal plan
May 8, 2015
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I look forward and enjoy going to this doctor's office. Ahead of time, I know it will be a positive and pleasant experience.
May 6, 2015
This is one doctor's office I look forward to going to and wouldn't dream of missing an appointment. Everyone knows me and I feel that me and my health are cared for.
May 6, 2015
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Awesome experience, Nothing whatsoever needs changed. Very personal and professional staff. I wish half of all service providers took the time and care as was done here,
May 6, 2015
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I love everything about My Bariatric Solutions!!
May 6, 2015
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Completely Satisfied with the whole experience and thankful you come to Abilene so I don't have to make the drive. I appreciate you and all the staff.
May 3, 2015
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The MA freaked me out by saying I might have to wait 6 months for my procedure is to steriod use. I think she should reserve her thoughts and let Dr. Stowers deal with those things. Other than that, everything was much better than I expected! Also, I noticed the support groups are only online. I'd love to have some face to face interaction as well.
May 1, 2015
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I felt energized, excited, relieved - all at the same time! The staff did a great job of putting me at ease and actually taking the time to listen to me, answer questions and offer information I hadn't even thought of! It was a great first experience.
May 1, 2015
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Always look forward to seeing the NP and her staff. They always make me feel comfortable.
May 1, 2015
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Tv in reception are very loud
Apr 30, 2015
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This office and personnel are very organized and professional. . I have referred my friends and will continue to do so!!
Apr 30, 2015
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The only complain I have Is that there was only one isopure flavor available . Other than that, it had been a great experience and everyone was to kind and helpful. I love it here.
Apr 29, 2015
I this has been a life changing experience & it sure helps having a great staff & Dr.
Apr 29, 2015
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I think in the office everone is GREAT very helpful and supportive ... but if you have to use the bus for any of your post surgery follow ups you might want to just travel and go see Dr stowers ... the man that was on the bus was very very rude the nurse practitioner's were great though and answered all of my questions
Apr 29, 2015
The visit was very good, however, I was not made aware that each place (i.e., clinic, psy-med & cardiology) required a separate co-pay and that neither psy-med nor cardiology took checks. Had I been made aware of their requirements before hand, I would have been better prepared. It was just lucky on my part that I brought our credit card.
Apr 29, 2015
The only thing I would change is stronger drugs should be available for about 2 days following hospital stay. I needed them although I could tell that most patients do not need more. I had alot of pain from my hernia surgery I think. It was pretty bad. But now I feel FABULOUS!!!!
Apr 29, 2015
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This was the best decision I ever made
Apr 28, 2015
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I think it would be nice to see the dr. Each visit. At least a few minutes.
Apr 26, 2015
I love the Hillsboro team! They are so friendly and encouraging!
Apr 25, 2015
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I did my homework when i was looking for a solution to my weight problem. I live in Walters OK so i called around all around me from OK city to Wichita Falls TX. You guys were the ONLY ones that would call me back with answers to question that you couldn't answer at the moment i was talking to you and got back to me quickly, even when i asked stupid question. From the staff in the office to the staff in the hospital and the stay there, everyone was friendly and attentive with a cheerful disposition. When i am driving and i see Dr. Stowers mug shot on bill boards especially in Oklahoma i am proud to point him out and say "that the Dr. that did my surgery and changed my life for the better"
Apr 25, 2015
I did my homework when i was looking for a solution to my weight problem. I live in Walters OK so i called around all around me from OK city to Wichita Falls TX. You guys were the ONLY ones that would call me back with answers to question that you couldn't answer at the moment i was talking to you and got back to me quickly, even when i asked stupid question. From the staff in the office to the staff in the hospital and the stay there, everyone was friendly and attentive with a cheerful disposition. When i am driving and i see Dr. Stowers mug shot on bill boards especially in Oklahoma i am proud to point him out and say "that the Dr. that did my surgery and changed my life for the better"
Apr 25, 2015
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Everything runs like a well oiled machine. I think you are doing a great job.
Apr 25, 2015
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I really appreciated the friendly atmosphere. The offices were very clean and professional. The staff were really good in working with me and giving me all the information by which I can make my decision. Dr. Stower was exceptional. He is very upbeat, friendly and informative. I did not feel rushed or pressured. He was just plain great. I look forward to continuing my journey with all these folks.
Apr 22, 2015
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The physician who installed my lap band no longer sees bariatric patients so I needed to continue my care elsewhere. The online process to be accepted as a new patient was RIDICULOUS. It took weeks and I was always receiving an email or phone call to complete yet another form or online education course. I was contacted several times to provide the same information. Your process to accept patients who have already had surgery needs MUCH improvement.
Apr 21, 2015
I felt like I was important since all staff took the time to make me feel at hone
Apr 21, 2015
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when doing financial consults please make sure you have all of the facts in front of you and you have correctly received the correct information from your potential clients insurance. so that they are not caught off guard,and the first info. given was incorrect due to insuffeciant follow thru's.
Apr 20, 2015
I appreciate Dr. Stowers considering me for this procedure and honestly presenting the risks and possibilities that this may not be completed. I have been totally impressed with all the educational tools made available. Very thorough.
Apr 18, 2015
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Didn't like filling out the laminated form with special marker. Hard for left handed people.
Apr 16, 2015
3 months is a long time when you are learning to deal with the changes made. I have not really had any contact except during the 3 months visit. The support sessions once per month seemed more like a sales pitch for example "olive oil better than any found anywhere else". I have gotten old enough that I don't buy sales pitches that claim they are the only good or real thing. Would suggest stop selling and more support. I didn't stay to listen. After 3 months twice on my own I doubt the value of returning on a half day visit with drive to hear what I have already heard at my primary. That said everyone has been great. Look at the "RealSelf Team" site. Patients, patients in waiting or trying to decide, doctors and support people exchanging messages daily. The sleeve section and form are almost 100% positive. I know Stowers is a surgeon, but I really thought he would show a some interest in patient progress and see us again sometime. Anyway, thanks you one and all for all you have done.
Apr 16, 2015
I wish I had put more thought into questions to ask. Might help to remind patients to write down questions before the visit. Remembered some things after getting home.
Apr 16, 2015
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From the very first visit with My Bariatric Solutions I felt comfortable and well taken care of. Every person on staff is kind and knowledgeable. I was and continue to be (at a year out now) more than happy with my experience. Thank you for that.
Apr 16, 2015
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Frustrated that I filled out papers online and printed them as told then arrived at appt to redo paperwork. Said other was old . Other than that my visit was very good.
Apr 15, 2015
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The whole process has been amazing!! From the first time I came in for a consult to the pre-op at the Decatur facility to the hospital stay at Wise Regional to the 1 week follow-up. Everything has been great!!!
Apr 13, 2015
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the Mobile group of Debra, Colleen & Richard are awesome!!! Very professional & supportive :)
Apr 11, 2015
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I drive 3 to 4 hours every month just to come to the clinic. I find everyone very nice and its a relaxing atmosphere. Keep up the great work. I look forward to many more visits through out this journey.
Apr 11, 2015
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Wish yall would open the Waco office for
Apr 11, 2015
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Very happy with my experience and results.
Apr 11, 2015
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excellent staff and facility...
Apr 11, 2015
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Keep more Isopure and vitamins in stock. You were out of most items that I wanted.
Apr 10, 2015
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From the beginning consultation to now almost four years later the staff feels like friends rather than simply office staff. They are always friendly and smiling. Dr Stowers is the best! I can't begin to tell you how many people I know that ended up coming to this office after my surgery and the way I talked about the Bariatric Solutions team. And Beryl is just wonderful. She listened to my concerns when my mother recently underwent surgery. My work experience is medical office. If I lived in the Decatur area I would so hope to become a member in this fantastic office. 💜
Apr 9, 2015
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Love all of you! Thanks for all of your help!
Apr 9, 2015
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Everyone was nice and friendly and had all my questions answered before I even asked.
Apr 8, 2015
Everyone was very friendly and helpful.
Apr 7, 2015
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Frontera overbooked and my husband will have to take another day off to have the cardiac work done. (He hates to take off work.)
Apr 6, 2015
Not sure what you want me to write in this space. I've already answered all the questions above. Not sure what you mean by "Review."
Apr 5, 2015
I had to go to a different cardiovascular place because the appointment was not made properly now still waiting to go to 3 cardiovascular visit to finish test
Apr 5, 2015
I came for a consult and had both the syc and cardiac done the same day.I thought that was really organized well, saved me another trip to have that done. Thank you bariatric solution.
Apr 5, 2015
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Just wish you could see stowers on post op if needed
Apr 4, 2015
They are very nice and would recommend others
Apr 4, 2015
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the only problem was when i faxed over FMLA paper work and i was charged $25.00 on 4/2/15 just to have the paper work refaxed to me with only the providers signature which i do not think was right at all. i would like for the FMLA paper work to be filled out completly as i stated on the fax cover sheet once everything was decided and not be charged again since the original forms were not completed.
Apr 3, 2015
Dr. Stowers and his staff are wonderful.
Apr 3, 2015
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I wish I could have done this 10 years ago!
Mar 30, 2015
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I would have liked to seen my doctor on my 3 month appointment as i feel that appointment is very crucial to my progress.
Mar 28, 2015
Two years out, and still amazed at how "small" I am! It was a difficult and scary decision to have surgery, but I can honestly say, it was all worth it!
Mar 28, 2015
I give Bariatric Solutions 5 stars they are Excellent my surgery went great and I have had no complications..
Mar 28, 2015
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Everyone is always so nice and make you feel comfortable I always tell my friends this is the place to go if they are interested in weight loss surgery in fact my husband is having surgery Tuesday...
Mar 28, 2015
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Everyone is always so nice and make you feel comfortable I always tell my friends this is the place to go if they are interested in weight loss surgery
Mar 28, 2015
Can't wait for you to open your office in Waco!!!!
Mar 27, 2015
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I think that a focus on body fat percentages are in order. I think that an accurate way of getting this ifo is very important. The handheld BF precentage calculators are horribly inaccurate and have a negative effect on the patient.
Mar 27, 2015
Love everyone at the Keller office! Everyone is very friendly and welcoming!
Mar 26, 2015
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I am very pleased with the entire staff and my results from the gastric sleeve surgery. I have definitely recommended to friends.
Mar 26, 2015
They always go above and beyond to make me feel welcome and comfortable.
Mar 23, 2015
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The only negative I have is I didn't have an appointment with the cardio people to get that done while I was there. I was told I could see them then I was told I couldn't.
Mar 21, 2015
No complaints here. I am very, very, very HAPPY with my decision to have the VSG. My health is improving everyday, and this was the most important reason for having the procedure done. One of the best decisions I have made in a very long time....Still reaping the benefits of this 5 STAR EXPERIENCE!!!!!
Mar 20, 2015
The best decision I have made in a very long time. Very, Very, Very HAPPY with my VSG!!!
Mar 20, 2015
It has been 15 months since my surgery and I am so happy. I have lost 100 lbs and do recommend this surgery and your clinic.
Mar 19, 2015
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Absolutely love my sleeve and the experience I have had with My Bariatric Solutions. I have recommended ya'll to numerous friends.
Mar 19, 2015
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Great place and made me feel safe!
Mar 18, 2015
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This place has been very very helpful and friendly.
Mar 18, 2015
Debbie McDougal is awesome. I called and left a message and she actually called me to check on me. Touched my heart. She actually cared
Mar 15, 2015
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We love Beryl and my PA today was Sharon McLemore who we absolutely adore. I have reffered sevral people just because Dr. Stowers is the man. Both my brother Tom Beckwith and my sister in law Jennifer have had it. Go Doc Stowers. and His staff Beryl and Sharon.
Mar 15, 2015
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Dr. Stowers and the staff at My Bariatric Solutions have changed my life! I'm not finished with my weight loss, but I already get lots of compliments on how great I look. And I feel amazing! I'm able to jog now, which is something that I haven't done since high school. Thank you for all you have done for me!
Mar 14, 2015
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I am extremely happy with the care that i have recieved throughout the whole process from the first visit though the surgery and the follow up visits. I would highly recommend this faclity for anyone that would be interested in having this procedure.
Mar 13, 2015
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Would like for the lap band bus to come to Weatherford Tx.
Mar 12, 2015
NO CHANGE THAT I CAN THINK OF.
Mar 12, 2015
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Debbie w/the Lap Band Wagon is absolutely wonderful, as are Richard & their asst, whose name, I am sorry I can't recall :-( Debbie is genuinely concerned about the ENTIRE person, not just the wt loss aspect...since all areas of ones life effects the other!!! The caring concern shown for me, who is facing losing my husband to Cancer, is such a warm, positive, supportive, compassionate therapy!! She encourages me & suggests changes that can be made, both physically & emotionally, to assist in the myriad of changes happening at this time. Having the priceless gift of f/u appts close to home is so very helpful/non-stressful!! So very blessed by your mobile staff!!!
Mar 11, 2015
This office is always so nice and I enjoy every visit I have with them. Their professionalism is awesome.
Mar 9, 2015
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Prescription called to wrong pharmacy. When I called to inform office, I was told they could not call it into another pharmacy. Someone called back and said they would call it in.
Mar 7, 2015
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Was very frustrated that I had to ask to be measured, thought that would come routine with your 3 month follow up visit. also very confused as to why I had to pay a copay for my visit but my husband did not??? We both were self pay and had our surgeries a few weeks apart we were both there for our 3 month check up.
Mar 6, 2015
I did send a friend that had the procedure (sleeve).Jennifer Kemper
Mar 6, 2015
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my visit went very well, I was pleased with the quick attention I received.
Mar 6, 2015
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Maybe have a list of questions that other people have asked. I got SOOOO much information that I was quite overwhelmed. I had a question that I forgot to ask.
Mar 2, 2015
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I don't know that I would change anything. Everybody is pleasant and helpful and everything is explained really well.
Feb 23, 2015
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Be able to order products on line thru the office and not have to make a call.
Feb 21, 2015
Dr. Stowers and the staff at My Bariatric Solutions are my heroes! From my initial consultation to present, I have been made to feel like I am their most important patient and part of a big family. Whether I call the Decatur office to speak to a Dietician, visit Debbie on the Lap Band Wagon in Abilene for a follow-up, or see Dr. Stowers in the Decatur office, I am given all the time I need for questions, concerns, and even celebrations. Having this entire team to walk beside me in this journey has made it even more amazing! I recommend Dr. Stowers and MBS to everyone who asks me about my surgery!
Feb 21, 2015
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Everyone is always very helpful and nice. All questions are answered. Wouldn't suggest to change a thing.
Feb 19, 2015
Great staff and wonderful doctor. So glad I went with this organization.
Feb 19, 2015
Very good visit...everyone is always very helpful and friendly. I enjoy my appts.
Feb 19, 2015
i had a great experience. now i just want to get these next 3 mos over with so I can have the surgery.
Feb 18, 2015
I have no idea how you could do anything differently, everyone is awesome and the service is beyond perfect!
Feb 18, 2015
Book early enough to get all pre op appt in for out of tiwn. I have to make another trip for cardiac eval.
Feb 18, 2015
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Everyone is nice and answers any questions with eagerness. I am having great results.
Feb 13, 2015
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I would recommend My Bariatric Solutions to anyone who is considering a MAJOR life change.
Feb 13, 2015
That I get a more agressive fill I am paying by cash not insurance and it is very expensive
Feb 12, 2015
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tell people who are using there onstar or gps to put in the 609 address ended up at airport lol
Feb 11, 2015
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Its freezing in the lobby. The staff is very friendly.
Feb 9, 2015
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Thank you everyone at the Keller location for answering all my questions and helping with my future appointments.
Feb 8, 2015
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Lap and wagon excellent! Please bring the lap and wagon to Waco. Take me an hour to get to Hillsboro and hard to get a late appt. so I can get of work without having to take off the entire day which is very hard for me to do. Love the wagon! Bring it to Waco please! :)
Feb 8, 2015
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Everyone was friendly and answered all my questions.
Feb 6, 2015
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Great--At this time, no changes. The patients are the ones who have to make the changes. Thanks
Feb 6, 2015
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Took care of anesthesia bill after we had been hounded for months about it. Thank you.
Feb 5, 2015
You guys are great and very efficient
Feb 4, 2015
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Very professional, nice and helpful!!!
Feb 4, 2015
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When I left the psyc elval I was a little confused on what next steps I was supposed to take. So I thought I was finished with my appt and went home. Hopefully some will call me if I missed something. Thank you.
Feb 4, 2015
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the staff is always friendly however I don't feel like the feedback is helpful. I am a very goals orientated person and per my comment above, I would feel much happier if we received something in writing with goals and were we are on the goals. I had to ask how I was doing and what I should be losing and was told that my goal weight was 154. I was never overweight until after college and I haven't weighed 154 pounds since I was in Jr High so it was actually disappointing that you would use a number that wasn't individualized to me. This wasn't your process for my husband and I'm disappointed that not only am I having to pay for follow up appts (unlike when my husband had the surgery with you and it was included) he actually received better service. I doubt that I will keep the rest of my follow up appts because I can get my PCP to review my labs and that is all that I can see that I am receiving at this point.
Feb 1, 2015
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Always very happy to go to my appointments, every one is always so helpful and so nice.
Feb 1, 2015
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You guys do a wonderful job! Since day 1 I have been completely at ease.
Jan 31, 2015
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Everyone was nice, and genuine. It was a long visit, but I was told and prepared ahead of time. I was so nervous but Dr. Stowers and the staff put me at ease. I was probably most nervous about the psych eval, but it went really well and the counselor was warm and easy to talk to. Overall had a great experience and can't wait to have the surgery.
Jan 31, 2015
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I was great I just didn't like the wait time I was there from 12:30 in the after noon until 7:30 at night
Jan 31, 2015
Well when you told me I had to go to Decatur I should have waited and not went,because I made a practice run again to there Saturday and hit rocks in the road and their was a hole also there and got two flat tires and had to get a wrecker back to Euless.
Jan 29, 2015
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Friendlier computer system. Hands on exam. better place for kiosk where you can ask questions without getting up to find someone.
Jan 29, 2015
I was extremely impressed with everyone's positive attitudes and the speed at which I was seen in the office. Everyone was very helpful and did not seem put off by my many questions. I will definitely recommend MBS to everyone.
Jan 29, 2015
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It was Awesome. Everyone so professional. They answered all of my questions. Very Pleased! Highly Recommend and really appreciate the fact that they come to Abilene.
Jan 28, 2015
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I was very pleased with my appointment. I had worry and fears before going but after I left my appointment I knew for sure this is what I want and I was in the right place and hands.
Jan 28, 2015
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Every person that I have encountered through my process has been professional and friendly. Everyone is so nice and really seem like they care about me and my success.
Jan 28, 2015
I think that I should of been told that after my 9.30 appointment with Dr. Stowers, that I had other appointments, and was there till 3 pm. Stress test, ultrasounds, counseling, which could of been scheduled instead of me just showing up unannounced! (Tell future Patients) please
Jan 28, 2015
I appreciate this office very much. I never felt uncomfortable in the situation or discussing my options. I was at ease and optimistic after my first visit. I will be using them for my procedure for sure!!
Jan 27, 2015
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I absolutely adore the Lap Band Wagon Team. Thank you for your great customer service. I will always be a patient with this company because of them.
Jan 26, 2015
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It was very pleasant. Thank you.
Jan 25, 2015
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It was a good experience great teamwork everyone was excellant
Jan 25, 2015
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Ready for you to have the exercise specialist back. Not getting measured is really bothersome. Can't really see how many inches has been lost. I don't understand why the MA couldn't at least do the measuring.
Jan 23, 2015
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I live in Waco so it will be great when you come to Waco I can't wait...also I wanted to say I learned a lot more with this visit than I new when I got my band back in 2010 in Waco TX by Dr Sims...your team made me feel that this band is going to work for me this time for a life time.thanks so much, keep up the great service
Jan 23, 2015
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I have nothing but positive things to say about MBS!! You guys/gals ;) make a great team!! Thank you for such a positive journey!
Jan 23, 2015
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Maybe in the intake letter to let us know if we are going to see the psych department and Cardiologist there may be a co pay for them as well. (didn't plan on paying them that day but it worked out)
Jan 23, 2015
Nice people, trying to give me the support I need make the sleeve work for me. I have no regrets.
Jan 22, 2015
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I think everything is amazing! !
Jan 22, 2015
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Colleen and Debbie both gave me great ideas regarding protein and exercising.
Jan 21, 2015
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Very professional and accommodating.
Jan 20, 2015
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YES YES I WOULD. MY BOSS EVERETT SHAW IS TALKING WITH YOUR OFFICE NOW, AND HE CAN GET IN.
Jan 19, 2015
All and all the visit great!
Jan 18, 2015
My appointment was very informative and each person I met with was friendly and answered all my questions. I LOVE the doctor and he made me feel very comfortable and talked in depth with me about my upcoming procedure. There was no waiting and I felt as if everyone had my best interest at heart and was working to make this experience the best it could be. I can't think of a thing I would change. I researched for a long time prior to this appointment and I was impressed beyond what I could have imagined.
Jan 14, 2015
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the finacial person didnt have my insurance information correct in the system, so she told us we had a very high dedctable and out of pocket, which i have emailed her the correct information. But someone that didnt have a clue about insurance could be very overwhelmed by incorrect information. I was driving from another town hours away, it was the idea to get all the pre information done that day, i was unable to complete the cardio testing they had a " fit in" and that bumped me and they stated they wouldnt be staying late to get it done. I realize they are a seperate group but it would of been nice to get everything done.
Jan 9, 2015
EVERY ONE IS PLEASANT TO TALK TO. I DID NOT FEEL OUT OF PLACE SINCE MY FIRST CONSULTATION APT.
Jan 8, 2015
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I'm very satisfied with how visits are handled. My bariatric solutions has excellent customer service in all aspects.
Jan 8, 2015
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Everyone is very nice and professional. Looking forward to my surgery.
Jan 8, 2015
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It felt like I was at home and family.
Jan 7, 2015
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The appointment went great. Yall got me right in and out quickly and I felt like everyone was super friendly! I was informed about my surgery, how much it would cost, and everything I needed to do in order for my insurance to cover. The only thing that concerned me is that yall almost lost me as a client because 2 different people that were not specialized in the insurance dept told me my surgery wouldn't be covered by insurance so I might want to go to another doctor. If I didn't research my insurance coverage I would of just went somewhere else.
Jan 7, 2015
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The only thing I wish you would do is when a patient is buying their protein bars, meals and etc. It would be nice to offer a sample because after I got home I realized I love the White Chocolate & Raspberry bars and would have bought more if i had known they were so Good. Also Charla was so sweet and a very good salesperson. Love all your staff. They are simply Marvelous.
Jan 2, 2015
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very professional, informative, and individualized
Dec 31, 2014
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I love the Mobile clinic!! The ladies in there are so nice and so helpful!! I have had a wonderful experience during the entire process from my first visit to my last!! Thank you for all you all do!!
Dec 26, 2014
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Let patients know amount of copay before appt. Day.
Dec 24, 2014
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Love seeing everyone in the Keller office. They are all so nice and welcoming!
Dec 24, 2014
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Get rid of moble unit in decatur
Dec 20, 2014
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Loved it. So friendly and kind. Willing to help when needed.
Dec 19, 2014
It was an excellent visit. I arrived 20 minutes early and they called me in right away. Everyone was friendly and helpful.
Dec 17, 2014
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PLEASENT AND HELPFUL VISIT
Dec 17, 2014
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Nothing everything was great. Your staff understand and shows compassion
Dec 15, 2014
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Everyone was really nice, friendly, and helpful!
Dec 13, 2014
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I'm from out of town so I suspected I would be back and forth a few times to get things taken care of as far as pre-evaluations go. That was not the case. This place really has their act together.
Dec 12, 2014
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It has been a wonderful year since my surgery and I have lost over 100 pounds, but I have gained a LIFE finally.
Dec 12, 2014
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Request My Bariatric Solutions consider partnering with a lab service company in Abilene to help keep blood analysis costs down for patients whose procedure was not covered by insurance. This would be a HUGE HUGE help. If you ever decide to set up a more permanent site or team of individuals to work out of Abilene (keep from having to drive back and forth) - Please contact me. I teach at McMurry University in the Kinesiology Department and have contact with brand new Exercise Science professionals and seasoned veteran professionals who might be interested. Thank you for offering this procedure - I am back to feeling like my "true" self.
Dec 11, 2014
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I feel that this was the best decision that I have made in a very long time. I already share this with everyone. And a couple of people that I have referred this too has gotten the surgery by Dr. Stowers.
Dec 11, 2014
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The service is excellent as always. The staff at Bariatric Solutions is TOP NOTCH. I have referred friends and family to them and will continue to do so.
Dec 11, 2014
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Everything has been great with process so far.
Dec 10, 2014
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I love the staff at My Bariatric Solutions! Truly blessed with an amazing team telling me I am making the best decision of my life and that I am making the first steps to become a healthier me! I cant imagine a better support team! They make this process so much easier and less stressfull when they stand beside you and tell you "you got this"! I just love this group of people! I cant ask for a better support team!
Dec 10, 2014
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I did not know I would need multiple tests during this first visit. My first appointment time was 10:15 and I did not leave until after 4:00 However, it did make it convenient to get everything completed in one day.
Dec 10, 2014
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I was made to feel very welcome. I left my appointment feeling uplifted and hopeful, hopeful in that MBS might be able to help me in a way I have not been able to help myself. Dr. Stowers believes in me! The entire staff at MBS is on my side and cheering for me. Great visit.
Dec 10, 2014
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A table for filling out forms would be nice.
Dec 9, 2014
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A desk or table to fill out forms and questions would be nice.
Dec 6, 2014
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Everything was great expect the huge sliding glass window at the reception desk. It makes me feel like I'm inconveniencing them every time I approach the desk. But other than that everyone was wonderful, especially Dr. Stowers. Since the moment I met him I know I had found the best. I'm please that it only took one week to get my surgery scheduled.
Dec 6, 2014
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As always I feel like just a number in your office. My apt was scheduled for the wagon and when I got there they told me it had been moved inside. A few weeks ago I was supposed to have supplements on the wagon in mineral wells, after driving 45 min to pick them up, they weren't even on the wagon. I never had my pre op measurements taken and I have never met with any exercise specialist.
Dec 5, 2014
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Honestly there's nothing I can think of that needs to change or improve.
Nov 27, 2014
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Everything about this place is spot on. Professional and makes you feel like family
Nov 26, 2014
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Very nice office, staff and Dr. Stowers!!!
Nov 22, 2014
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Went to office , did not know I was to have post op visit on mobile van. was a little disappointed I did not see Dr Stowers but was good. now I know next visit in van so prepared.
Nov 21, 2014
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When Dr. Wright did scope he didn't talk to my husband in waiting area, my husband felt like he should have the courtesy to do so. Then the morning of my surgery while waiting to go. Dr. Wright came in and spoke to the nurse but never said a word to me or my husband. So I think he needs more better bed side manners.
Nov 20, 2014
Surgery was to begin after we got there at 7:30 am. Surgery didn't begin until afternoon and my son was worried. I felt it was a positive experience.
Nov 19, 2014
Surgery was to begin after we got there at 7:30 am. Surgery didn't begin until afternoon and my son was worried. I felt it was a positive experience.
Nov 19, 2014
Maybe more of a schedule on what to do next preparing for this procedure
Nov 19, 2014
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Everybody was very helpful and encouraging! !
Nov 19, 2014
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Everyone was great and I loved not having to take off and drive to Decatur alone.
Nov 19, 2014
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Don't need to change anything
Nov 18, 2014
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I was very pleased with my visit. It was everything that I have been told it would be. I am looking forward to having my procedure done.
Nov 18, 2014
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Office staff is very kind.
Nov 18, 2014
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Dr. Stowers and the staff were very kind and encouraging. I'm excited to work with this team as I begin this journey.
Nov 18, 2014
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When will you be coming to Waco?
Nov 18, 2014
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Due to some scheduling issues between my office appointment and my hospital preoperative appointment I was kind of rushed through they did talk to me but I was so overwhelmed I couldn't think of all the things I wanted to ask. My experience seemed more like a quantity over quality . Definitely felt like a number instead of a person when after surgery the Dr never even talked to me or my family. Leaving my family upset and worried.
Nov 18, 2014
Very pleased with the facility, and staff members. They truly care about you and praise you on your accomplishmentS. Thank You My Bariatric Solutions for EVERYTHING!!!
Nov 18, 2014
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I have only had the initial phone conference with Dr. Stowers. However, I have spoken to 3-4 of the ladies that help with questions, insurance, etc...and ALL have been extremely kind & helpful. Dr. Stowers was also extremely kind & answered all our questions. I am looking forward to this procedure without any hesitations.
Nov 17, 2014
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Had a very good conversation with the dietician and doctor and everyone else who has called me to check on this or that. Thanks!
Nov 5, 2014
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You all stayed a little late to help finish up my appointment knowing I had a long drive. So friendly and I feel at easy with my decision to have this surgery.
Oct 31, 2014
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every thing was great looking forward for my big day
Oct 25, 2014
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I was very pleased with the staff. I felt very comfortable with everyone and had all my questions answered.I am looking forward to getting my procedure scheduled.
Oct 22, 2014
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FOR PATIENTS OUT OF TOWN THEY NEED THE EARLIER APPTS IN THE DAY. SO THE TESTS NEEDED CAN BE COMPLETED WHEN THERE. THE CARDIO LAB WAS CLOSED AT FOUR.
Oct 20, 2014
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Advise your new before their appointment that they will be required to pay for the psych visit as well as the heart visit. I wasn't told about this. I was only told I would be responsible for $75.00.
Oct 5, 2014
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I was thankful that I could get all consults done in one visit as I am from out of town. I just didn't realize that I would have other out of pocket expenses that day - would have liked to have been given a heads up. But overall had a great experience and loved the staff.
Sep 22, 2014
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The visit was good, very organized. It gave the opportunity to get any questions answered and to hear questions others had as well.
Sep 15, 2014
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Very helpful staff. I have a personal trainer here in Abilene didn't need Exercise specialist. I very much appreciate Dr.Stowers taking time to speak with my father.
Sep 14, 2014
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I live 2 hours away and have no problem driving that far for this team!
Sep 14, 2014
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The only thing I think could be improved upon is the follow up call from the sleep study person. She had such a thick accent (and maybe a poor phone connection??)it made it very difficult to understand her. Honestly, I can't be completely sure about some of the questions she asked me. I'm hoping there will be instructions with the kit she's sending me for the sleep study. Other than that, my experience was great.
Aug 18, 2014
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Everything was covered very good.
Aug 17, 2014
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Overall experience was fantastic! Everyone is so nice and welcoming.
Aug 10, 2014
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The whole deal was like being with family The Best ! ! !
Aug 10, 2014
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You have been wonderful. Answering all my questions completely and fully. I am referring my daughter and she is trying to get things lined up to get hers done. I will highly recommend you to any and all!
Jul 29, 2014
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My visit was great. I wouldn't change a thing.
Jul 6, 2014
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I love you guys! I had to reschedule, due to some issues with my foster children, and my rescheduling fee was waived because the office staff agreed that I rescheduled based on special circumstances. I was so grateful, I would have gladly paid the fee to this wonderful clinic, but to know that the whole staff is professional AND empathetic to those of us who have other things going on in life is awesome. This clinic is a business and businesses are created to make money, but they definitely DO NOT make you feel that way. I love that! Each time I've spoken to a representative they have gotten back to me in a timely fashion. I could not recommend this place more and I look forward to my surgery date!
Jun 17, 2014
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... I have never been treated more kindly by anyone. The entire staff here is amazing. I'm very excited to start this new journey, and know Decatur and Dr Stowers is without a doubt the perfect place! :)
Jun 13, 2014
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Excellent customer service
Jun 9, 2014
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Everyone was friendly and knowledgeable. All questions were answered.
Jun 9, 2014
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Very informative. Great staff and customer service. Felt very comfortable the entire time.
Jun 8, 2014
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Timing of appointment and curteousness of the staff was outstanding. I was able to go from one part of the appointment to the next without a large amount of wait time. The staff is friendly and absolutely fantastic. They answered all of my questions that I had during the appointment. Would highly recommend.
Jun 7, 2014
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I couldnt have been more pleased with my visit. The staff and doctor were all so freindly and helpful!!!!
Jun 7, 2014
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Office and staff are very nice
Jun 6, 2014
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I was made to feel very special, and like i was the only one there. Never rushed. Thank all of u for being so kind & caring. And explaining everything so clearly. All were so very helpful.
Jun 6, 2014
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Still having trouble getting liquids down.
Jun 6, 2014
A review of my labs was extremely thorough. I was given direction about what I need to be doing, and all of my questions were answered.
May 23, 2014
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I think the doctor should make an attempt to see his patients and their progress occasionally.
May 19, 2014
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I have never been to a doctors appointment and been so comfortable. I left with no question about the procedure and all my question were answered. The staff was friendly, helpful, and very knowledgeable about their specific department.
May 17, 2014
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I felt rushed however, having come from a long distance a lot was accomplished in a short time. Staff was very focused and informative.
May 7, 2014
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Everything was great wouldn't change anything
May 2, 2014
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Everyone was very nice and extremely helpful. Can't wait to come back!
Apr 30, 2014
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You guys were much more on top of ways to have portions of the procedure covered by insurance than other providers. This is a huge positive for you guys, in my opinion.
Apr 29, 2014
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Great service! Answered all my questions!
Apr 26, 2014
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Note book is very informative. A lot to take in. Overwhelming at first.
Apr 26, 2014
Note book is very informative. A lot to take in. Overwhelming at first.
Apr 26, 2014
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Very excited. A lot of info to absorb.
Apr 26, 2014
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I've reached my goal weight in less than 7 months I have never wore a small today I bought new clothes and was so excited that a small fits me perfect. I went to the goodwill and my jean size is a 5 I have gone to kid clothes to women's 7 and have never wore a 5. I am so excited. I turn 50 this year and I ride a motorcycle and have never been as happy with my body as I am now!!!
Apr 11, 2014
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Really enjoy coming to my visit all leave with great positive advice.
Apr 1, 2014
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very friendly and patient friendly
Mar 25, 2014
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The clinic visit was great. The phone consult was a little difficult for me cause I wasn't looking at the person (Dr)
Mar 25, 2014
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I ALWAYS FEEL WELCOMED TO DR STOWERS OFFICE BY FRIENDLY STAFF.
Mar 25, 2014
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Rewarding experience ..;)
Mar 25, 2014
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The process is very fast and the staff is spot on
Mar 25, 2014
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I'm very excited to be on this journey with MBS to help me succeed.
Mar 25, 2014
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Overall pleasant experience
Mar 25, 2014
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So far all my visits to the Decatur office, have always been very good :)
Mar 23, 2014
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It was so convenient to only have to go to Abilene instead of Decatur. I was very impressed with the set up of the bus and the people were wonderful. Just wish I had of remembered my bloodwork I was supposed to get 3 months is a long time to remember that stuff with all that is going on with my new diet and body. I would suggest that you look at your commercials that were on the tv though. The girl who had the surgery and lost a lot of weight then had a very large plate of food sat in front of her and they toasted with water while eating??? That is so wrong you can not drink and eat and it was definately NOT a childs plate she had in front of her LOL.
Mar 19, 2014
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I had a great experience.
Mar 19, 2014
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Everyone was very helpful! Waiting an hour to be seen was a little tiring... but worth the wait!
Mar 19, 2014
All questions answered, very comfortable with my decision.
Mar 18, 2014
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I have put this surgery off for seven years because I was not comfortable when I went to consultations. I hated when there were big groups of people in a conference room. The experience I had at My Barbaric Solutions was informative, personal, and I left feeling confident in them and the decision I made.
Mar 17, 2014
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I am currently 1 year post op and feeling great! I have my life back and I want to thank everyone at the office for everthing that they have done and continue to do to help me with this process. I know they say there is always room for improvemetn, but I do not know what I would suggest that they change. Great job guys and thank you!!
Mar 17, 2014
It would be nice to see more before and after pics on your website. We love success stories to show our friends.
Mar 14, 2014
every one was very helpful
Mar 14, 2014
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I enjoyed everything about my initial cosultation. Can't wait to get on the schedule!
Mar 8, 2014
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I have been way beyond pleased with every bit of this entire journey so far! I have definitely been pleased with my surgery snd with your amazing staff! Thank you! Only 3 months after my sleeve, and I feel wonderful!
Mar 8, 2014
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My visit for my 6 month check-up was good. My appointments are always very professional. I appreciate the staff and the care received.
Mar 7, 2014
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all services provided by the Center have been excellent.
Mar 7, 2014
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Always treated great. The staff is always wonderful.
Mar 7, 2014
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Excellent contact via phone, very personable!
Mar 7, 2014
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Answered all my questions and felt very comfortable.
Mar 6, 2014
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"Bobby, It was great seeing you at your last appointment. Your feedback is very important to us and we appreciate you taking a moment to help us enhance our service by completing our survey." Lol, my appointment was rescheduled for next week.
Mar 5, 2014
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The staff was very friendly. The receptionist up front was very friendly and nice to me. i noticed she was like that to all the patients when they came in. So that tells me she is a very genuine person and not to pretend to be nice. I did feel rushed a little when i was called back but she was very nice also.
Mar 5, 2014
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Great experience and would refer anyone to go and visit with the staff if you are considering ANY type of weight loss procedure! They are all so friendly and knowledgeable
Mar 5, 2014
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Have a back up person who can assist with scheduling the actual surgery. I missed a call on Monday, when I called back on Tuesday I was told she wasn't available and they could not contact her. Then I was told she would be available Wednesday morning, but not Wednesday afternoon.
Mar 4, 2014
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Excellence Service in All Departments!!!
Mar 2, 2014
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I was very pleased. Everyone was very pleasant to me.
Mar 2, 2014
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Every one was great and helpfull
Mar 1, 2014
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My 1st experience with enven consulting about bariatric surgery and the doc was great! He was very laid back and he's like a breath of fresh air. I'm happy I turned down Barker Bariatric for My Bariatric Solutions!
Mar 1, 2014
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Over all the whe office and staff are wonderful. This has been an upbeat and great ride back to good health for me. I tell everyone about Dr Stowers and how he has helped me to regain my quality if life back. Thank you so.... Linnette Jennings
Feb 28, 2014
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everything was really good
Feb 27, 2014
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I know so many who are very pleased with Dr.Stowers and his office. My situation was unique and didn't get to have this wonderful procedure
Feb 26, 2014
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Nothing needs to change. Everyone is always nice when I'm there.
Feb 24, 2014
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This visit was very good. Things went really smooth and flowed. The wait time was minimal. In previous visits I have had to wait an hour to be seen and then the Dr/NP was rushed because it was lunch time.
Feb 24, 2014
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Everyone was so friendly!! They made me feel so welcome!!
Feb 21, 2014
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would tell more poeple about your server
Feb 20, 2014
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Love Astrid! She always remembers me and she is always so kind! The whole staff is awesome though! Could not have gotten this far without them. 100 pounds in 9 months! Woot woot!
Feb 20, 2014
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I have only one idea that would help me for sure and possibly others in the area. During the last visit I was speaking with another patient and I realized that a physical, live support group would be great as opposed to the e-groups that I've never been able to take advantage of or participate in because I'm not computer savvy enough to log on. There may be others in the same situation and also I would probably be more likely to enjoy this type of group of local people if there are enough interested.
Feb 19, 2014
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Good service glad I don't have to drive to Decauter.
Feb 19, 2014
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Everyone was so helpful and nice. Staff were all so knowledgeable and were able to answer any and all of my questions. My experience was great and I appreciate everyone who had a hand in making it that way. Thank you.
Feb 19, 2014
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My work needed paperwork from the office, I notified them and they said they would have it faxed to my work. they failed to do so, and I had to take it to town in order to have everything recorded on time. My work called 4 times, once for every hour and then I had to take it to my work. I'm very disappointed about that!
Feb 18, 2014
Great visit. Made me feel a lot better.
Feb 15, 2014
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My visit was great and very informational.
Feb 14, 2014
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Everything at the visit was very pleasant wouldn't change a thing.
Feb 13, 2014
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I thought you made this process nice and simple.
Feb 12, 2014
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The new NP was absolutely excellent. Asked the right questions, listened, gave sound advice and recommendations. This was as great addition and change. The last couple of visits felt like a waste of an afternoon so my wife and I really appreciated the change.
Feb 12, 2014
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The staff was awesome and super helpful! I'm looking forward to my surgery!
Feb 10, 2014
all visits have been friendly and professional. Telephone staff has always helped with all questions.
Feb 8, 2014
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from the time I got to the office till the time I left, every single person that I came in contact with were very helpful and answered any questions I had. Never did I feel rushed.
Feb 6, 2014
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I was very impressed with the personal nature my visit was handled. Everyone was very kind, thorough, & helpful.
Feb 6, 2014
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I look forward to my visits with the clinic. I really like all the people that I see when I do come there.
Feb 6, 2014
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Dr Stowers and his staff made me feel so welcome and comfortable. I'm looking forward to bring I'm their care.
Feb 5, 2014
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The nurses and assistance a very nice they make you feel very confortable
Feb 2, 2014
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Every time I have a n adjustment visit everyone is very friendly and happy.
Feb 2, 2014
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The staff and Doctors genuinely care about your well being. The staff is really on top of where you're at in the weight loss process. I never felt like I was being overlooked or forgotten about. Truly love the people and the service I received.
Feb 1, 2014
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having trouble getting / opening photos e-mailed to me
Feb 1, 2014
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had a very informative visit. was very pleased with all aspects of my appointment. they are very friendly and concerned.
Jan 31, 2014
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The guy receptionist on the wagon was not too friendly. The others were great.
Jan 30, 2014
Highly pleased with the facilities and staff.
Jan 29, 2014
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everything was excellent with my visit.
Jan 29, 2014
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It was such a great visit with very nice people who make u feel like family they were all very sweet and made me feel so very special
Jan 29, 2014
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I had a wonderful appointment. Everyone was very friendly and helpful. Everything was simple and easy to understand.the office itself is very clean and the atmosphere was absolutely wonderful.I would definitely recommend anybody to this office.
Jan 29, 2014
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I had a goog experience all the people where polite ans answered all my questions
Jan 25, 2014
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The Lap band Wagon team is great. I wouldn't change a thing. They are very concerned and ready to help in any way to make you successful in your weight loss journey.
Jan 23, 2014
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Had a very nice visit, everyone was very accommodating. System in place has been well though out.
Jan 22, 2014
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Felt very confident and calm about the surgery when I left
Jan 22, 2014
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Felt rushed from room to room while trying to fill out paperwork
Jan 22, 2014
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I am so glad I chose My Bariatric Solutions! I loved this place and can't wait for my surgery!
Jan 22, 2014
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I would highly recommend Dr. Stowers and all his staff.
Jan 21, 2014
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staff was very very nice, best atmosphere to be in when nervous about a big change in your life. financial lady was awesome helping us with our ins. and knowing what benefits we have, i still prefer to drive to see dr stowers as my bariatric doctor.
Jan 20, 2014
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Excellent visit with all questions answered
Jan 18, 2014
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They are already excellent!
Jan 18, 2014
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All of my visits to your office have been very good. All staff have been very pleasant.
Jan 17, 2014
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everyone was so nice and helpful! cant wait to have my surgery
Jan 17, 2014
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Was fast, friendly and got all my questions answered. I visited a clinic in Waco and was not made to feel welcomed. From my first visit, phone calls, hospital stay to this last visit, I have felt very much welcomed and at ease. Making such a big decision for a major life change is not easy. Thank you for making me feel like I am not a bad person for being overweight and for helping me make this all important decision.
Jan 17, 2014
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this visit we had to wait 30+ minutes. But in the past we were always seen quickly. I miss Dr. OBI and John. They seemed to be more familiar with us. But overall I am extremely pleased with Bariatric Solutions. this was the best decision I have ever made. My health is so much better and I feel better about myself. I have recommended your clinic to numerous persons when they inquire about my weight loss.
Jan 17, 2014
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Don't make me wait. I'm busy, too. Stay properly staffed with working equipment. The blood pressure machine hasn't worked in 6 months.
Jan 17, 2014
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It is very inconvenient to get a detailed receipt days after my appointment for my flex account. It would be wonderful if I could get it at the time of my visit or have it automatically sent to me.
Jan 17, 2014
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Very good . The lap band bus is the best treatment I ever got in Dr office.
Jan 17, 2014
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All in all I rate this place a 4/5. The only other thing that could make this a 5/5, would be the ability of working more closely with the patients and the office to have someone's dream come true, even if they are slightly short on funds!!!
Jan 11, 2014
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The staff at My Bariatric Solutions is amazing and I have nothing but great things to say!
Jan 9, 2014
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Thank you, thank you, thank you for offering follow up visits on the LapBand. It is so convenient, saves me gas money & keeps the mileage low on my vehicle (-:
Jan 8, 2014
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wounderful group of ppl!!
Jan 2, 2014
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Great customer service, quick and easy. Wish I would have done this a long time ago.
Dec 26, 2013
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The staff was very professional and answered all questions to satisfaction.
Dec 25, 2013
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Friendly staff and I can't wait for my surgery!
Dec 23, 2013
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Friendly people who make the experience great. You know they repeat this information daily but they still made it feel fresh when they explained it to me. Would recommend to friends AND my family.
Dec 21, 2013
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Good visit. Thanks for coming to Abilene.
Dec 21, 2013
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Since my very first phone call to Bariatric Solutions everyone has been above and beyond my expectations. Perhaps that is why I was very taken aback by the NP I saw this week. She seemed uninformed about my patient history. I was disappointed in the lack of information I was given compared to my previous visit and my phone conversations with the rest of the staff. I know I agreed to see the NP when necessary, but I am not looking forward to it.
Dec 21, 2013
I HAVE BEEN VERY PLEASED WITH THE WAY THE OFFICE IS SET UP AND HANDLES PATIENTS. MY LABS WERE NOT THERE, BUT THE N.A. SAID SHE WOULD CALL IF SHE HAD ISSUES TO DISCUSS. EVERYONE IS HAPPY AND PROFESSIONAL.
Dec 20, 2013
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I will be telling all of my friends about my Bariatric Solutions in Decatur it is the place to go I felt comfortable and never once felt embarrassed. Love them all!!!! Dr. is the #1 weight loss Dr. Stowers ever!!
Dec 19, 2013
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The staff at my bariatrics solutions is 100% patient minded and willing to go the distance to help you the patient achieve your weight loss goal. Great experience !!!
Dec 18, 2013
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Everything and Everyone were great!
Dec 15, 2013
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DO NOT HAVE APPT. AT 11.45 am
Dec 13, 2013
Love how down to earth Dr. Stowers is and everything was handled so easy through the staff.
Dec 12, 2013
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The staff is nice, nonjudgmental I felt very comfortable!!
Dec 6, 2013
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I have referred several people to you guys!!! Y'all do a great job!
Dec 6, 2013
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Very happy with ease of visit
Dec 6, 2013
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I have been very happy with my visits to the dr.office and the procedure that I had. and would recommend this office and dr.to any one.
Dec 1, 2013
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I doudt you could make it any better, I love your staff and the POSITIVE IMPACT they have had on my families life and my health. Perfect B/P, No High Cholestrol, Suger awesome knees and back greatly improved.
Nov 29, 2013
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Always have excellent visits - all my questions are answered.
Nov 29, 2013
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Very kind and supportive. Felt at ease. Did not make me feel like I was a horrible person for being so overweight
Nov 28, 2013
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When I call and ask for a specific person, I don't like the phone person grilling me as to what I want or if she could help, I simply want to speak to the person I asked for or I want to leave them a voicemail.
Nov 28, 2013
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I was completely amazed at how friendly EVERYONE I came into contact with. I felt like part of the family. People were friendly and professional. I left with a feeling that I was being taken care of by competent people who really cared.
Nov 27, 2013
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Everyone is very helpful and very nice. I am very excited that you are now allowing gastric sleeve patients to do their follow up visits at the mobile in Abilene. Being from Sweetwater, this will save me a lot of time (6 hours round trip) and gas money. Thank you for all you do!!!
Nov 22, 2013
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Love the staff and doctors etc. My experiences are always great. Keep up the great eork
Nov 21, 2013
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Everything went great everyone was so friendly!
Nov 20, 2013
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Enjoyed my visit everyone was informative and helpful
Nov 20, 2013
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I've always had a great experience when I see the staff at My Bariatric Solutions. They are always friendly, professional, and very helpful.
Nov 18, 2013
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Love my procedure! Feeling wonderful. Only thing I dislike about appts are that the wait is to long to see provider. Also rather see physician as opposed to NP. Staff is wonderful! Always have great service with ladies at front desk!
Nov 15, 2013
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Everyone was great, the mobile van was a great idea.
Nov 12, 2013
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I cannot think of anything you could do to make the process better. What a great friendly, helpful staff.
Nov 11, 2013
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AWSOME EXPERIENCE. VERY CARING STAFF.
Nov 8, 2013
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Thanks for providing this service. Saved me a lot of time being able to get fill closer to home. Staff was very knowledgeable and friendly.
Nov 4, 2013
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I am vert pleased with all the services provided and all the staff I have encountered
Nov 3, 2013
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the b&a photos did not come thru
Nov 2, 2013
Excellent care all the way around. Love the great people on the bandwagon!
Nov 2, 2013
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Oh, yes! Everyone I work with can see the change. I have lost 83 pounds in 6 months! Lost 17 inches off my waist! It's AWESOME! I'm really excited! The surgery speaks for itself! I'm really excited how well this has gone! I think the most important thing, after surgery ..... GETTTING UP OFF THAT HOSPITAL BED AND START WALKING! THE WALKING WAS THE BEST MEDICINE FOR ME!!!!! I salute your staff! You all are AWESOME!
Nov 1, 2013
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I had a great 3 month post op visit. Best thing I ever did.
Nov 1, 2013
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I am very satisfied with my surgery and your services. I have referred my sister-in-law and she has already had her surgery. I will refer others to Dr. Stowers.
Oct 30, 2013
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I don't know how this could have been better. It was a great experience all the way around I wouldn't change a thing.
Oct 30, 2013
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I would like to be your field nurse for the Abilene and surrounding areas. I have first hand experience and success. I can help them and be a first point of contact. I can ensure the patient is satisfied and if appointments are missed, I can go to them. I can sell product and market your establishment. We don't have someone who can do that in this area. I can also do seminars and liaison duties.
Oct 27, 2013
My bariatric solutions in Decatur Texas has great doctors nurses in a friendlystaff it was an overall great experience.
Oct 27, 2013
I would like to have known about the additional co-pay for the psych eval, as I was unaware that they would be considered a separate provider.
Oct 26, 2013
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Nothing at all. This is great place with great staff
Oct 25, 2013
Nothing to change! The staff is very professional and knowledgable.
Oct 24, 2013
My visit was fabulous in Decatur! I would definitely recommend this office to anyone. I went for my consultation, and I felt like I got all of my questions answered. Dr. Stowers was so friendly and easy to talk to, and that was nice!! His staff was extremely helpful!
Oct 23, 2013
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Right now I can't think of any thing you could do to improve. With the guidance and info from the staff continuing as it has been, All future progress will be up to me. Just keep up the good work.
Oct 23, 2013
I felt very welcome and comfortable. All my questions were answered and now I'm just ready to have my surgery.
Oct 17, 2013
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Tayna could have been. Nicer
Oct 17, 2013
I actually arrived early and was seen well before my appointed time. The entire staff was a pleasure to deal with and eager to get the answers to the questions I had. Great staff!!!!!!
Oct 17, 2013
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Things went very well. Thanks guys.
Oct 17, 2013
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Outstanding office team, very impressive! A wealth of information was shared in person as well as on your website.
Oct 11, 2013
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They make me feel so comfortable!
Oct 10, 2013
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My insurance is making me do a 3 month diet. No fault of the staff just disappointed I have to wait.
Oct 9, 2013
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I thought the staff and doctor were pleasant and knowledgeable. I am still not sure if surgery is right for me but they were very informative at my office visit and thorough.
Oct 9, 2013
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I believe that everyone was extremely nice and that all was an enjoyable experience!
Oct 7, 2013
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The only problem I have is they don't always answer my emails. The questions my not seem like much to y'all but there important to me
Oct 6, 2013
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Taking manual blood pressures
Oct 6, 2013
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I continue to be amazed at this wonderful team and their support on my journey.
Oct 5, 2013
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I don't see a need to change anything.
Oct 5, 2013
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The initial contact with staff at Keller was rocky but once I asked for someone else all went well
Oct 4, 2013
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Charla is wonderful at the window! She has been so helpful with picking out different protein powders and bars. She always gives me excellent tips when I go in. The whole staff is fabulous with all my questions and concerns.
Oct 4, 2013
Service was great thanks to all the staff for being outstanding at what they do.
Oct 4, 2013
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I would love if the availability of the surgeon was more than in certain days in the Keller office along with the Psymed advisor.
Oct 4, 2013
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The best dr office experience ever.
Oct 2, 2013
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Excellent visit every time. I feel like I'm not just another patient, but that they are concerned about my well being as well. Keep up the good work guys. You all are changing lives in such a great way. God bless you all.
Sep 27, 2013
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My visit was great the only thing was the wait to get in. My appt was at 11am and I didn't go back til 12. But over all was great!
Sep 27, 2013
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great people and always there to answer questions. could not ask for better
Sep 26, 2013
Dr. Stowers is excellent in what he does. He needs more caring people like him to see patients.
Sep 25, 2013
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I would recommend them! They are great.
Sep 23, 2013
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The staff of My Bariatric Solutions is so wonderful and professional. I just love them all!
Sep 22, 2013
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Great experience and knowledge
Sep 22, 2013
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This procedure put me back on my feet. Prior to the surgery I was fat and sluggish and unable to get walk to the bathroom without pain. Now I am able to walk outside painlessly.
Sep 21, 2013
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The professionalism and staff are the best. This place seems to have their process down good. I would recommend them for Bariatiacs. Looking forward to my new start.!
Sep 20, 2013
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Great Job as always!everyone is very friendly
Sep 20, 2013
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Best Dr I have ever been too! The staff was courteous and very helpful! Dr. Stowers and his staff really put me at ease about having surgery, everyone of them shared their own experiences with me and ready made me feel comfortable.
Sep 18, 2013
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has always been great ! very friendly and helpful and everyone is always happy.
Sep 16, 2013
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having no Paper work to fill out every time
Sep 16, 2013
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Everything and everyone was great!
Sep 16, 2013
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I have been to several different doctors offices over mylife time and the people have spoke at bariatric solutions have always gone above other doctors offices. They have been patient with my questions when calling the office and I love the online tools. There is no excuse for you not to be informed on what to expect, what you need or need to do. I think all doctors offices and hospitals should have online education. I am very greatful to Dr. Stowers, Dr. Wright and their team for helping make my dreams a reality.
Sep 14, 2013
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Everyone was very positive. The people in the lap band wagon are so very nice and helpful.
Sep 13, 2013
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I read all the information prior to the appointment. However, I was very anxious at the appt. Dr Stowers was wonderful and very personable. (much better than in his videos) I think having information to look at while talking to the Dietitian with the protein powders examples would have been very helpful. We were confused when we got over to the samples. What was needed before surgery, after surgery, etc. More small samples would be great!
Sep 11, 2013
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Dr. Stowers and the team at my Bariatric Solutions have changed my life!!!!!!
Sep 9, 2013
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The cost of adjustments are a bit extream after the first year. I would visit more if it were more affordable. But a 150.00 makes it hard to maintain a good watch on my weight loss progress.
Sep 3, 2013
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I was very pleased,before I arrived I was very nervous and having doubts about surgery but everyone was really awesome,made me feel relaxed and confident about my decision.
Sep 1, 2013
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I was completely happy with my visit.
Aug 31, 2013
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Great. Call in problems a little slow returning. Otherwise excellent
Aug 31, 2013
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Had a good experience as always. This was my 9 mo. follow-up. John helped me to not get discouraged when I've plateaued and to keep moving!
Aug 30, 2013
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at this point no complaints
Aug 30, 2013
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Everyone was nice and I really liked hearing their own success stories, it give me more hope that I can do this.
Aug 29, 2013
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If you find you need weight health care optiond. If you have tried othrt options and they have faild. You owe it to yourself to giver Dr. Stowers and his staff the opportunity to help you gain control. They care before, during aand after. Sincerely caring for each inividuals success.
Aug 29, 2013
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I realize that professionalism and courtesy are paramount when dealing with the public, however, I do feel that more emphasis should be placed on strict adherence to diet restrictions, documentation of daily protein intake and consequences for not. I, personally, respond better to (as they say) cold prickliest instead of warm fuzzies. I made my most significant progress before I started thinking I had control over this weight. I DON'T have that control I thought I had and now 8 months post surgery, I'm not only not losing weight, I'm gaining. I'm not a doctor and all I have is an Associates degree in Occupational Therapy, but I do know that you don't convert fat into muscle. You can burn off fat and you can tone up muscle tissue already there, and with enough work and time you can increase the size of muscle, but I find it extremely difficult to believe I've burned off that much fat and built all of that muscle.
Aug 28, 2013
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I give this office 5 starts because they are great and do a very good job.
Aug 26, 2013
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I have already referred my daughter who is coming in for a consultation, but now after my first post op appointment, I don't think I would recommend her using your office.
Aug 25, 2013
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Everyone is positive and upbeat.
Aug 24, 2013
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Staff is so friendly and helpful. I don't have any changes that I could suggest you seem to answer it :)
Aug 24, 2013
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All staff were warm and very he lpful. Helped me make my final decision to have surgery.
Aug 24, 2013
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After asking for a year, I'd like to be called Eldon. I go by my middle name and have mentioned it numerous times, but they insist on calling me Willie. I have also referred two people that have had procedures, Sheryl Weatherford and Clay Burns.
Aug 24, 2013
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Love the new rack out in the waiting room with prices! You really need to work on time management!
Aug 24, 2013
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Everyone is so nice and helpful.
Aug 24, 2013
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I was pleased with the visit and everyone with my bariatric solutions
Aug 23, 2013
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Keep talk at desk low because everything said is heard in the rooms!
Aug 22, 2013
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Too much paper work .. Lol
Aug 18, 2013
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Very glad I chose Bariatric Solutions in Decatur. Staff was very friendly, and the doctors were excellent!!
Aug 17, 2013
I enjoy seeing Dr. Obi and his positive attitude towards me.
Aug 16, 2013
The staff went above and beyond to explain the information to me! I was extremely happy with the care.
Aug 14, 2013
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I would reccomend this I would refer anyone to this facility and group of professionals.
Aug 14, 2013
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I called before my appointment to verify all lab reports had been sent in by my primary care doctor where the labs had been drawn. I was told that they were only to find out during my appointment that not all of them had been sent. I was also under the impression I would be seeing the surgeon Dr. Stower at my appointment but didn't see him. The 3-month follow-up sheet describes what will happen in the appointment and that's not what happened in the appointment. The symptoms I checked as having weren't addressed at all so I hope they are all normal because that was the point of the visit.
Aug 10, 2013
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Make patients aware of how long the appt. process will take - or even an approximation. I was unaware that when I went in for pr-op to see the physician that it was a group type setting and it lasted almost 2 hours, even waiting 30 min. for late comers to get started. I took off work for this appt. which I thought was just to see the physician. I still had to come back the next day after my EGD to speak with the exercise specialist because I simply ran out of time and had to get back to work. That was my only issue.
Aug 9, 2013
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Overall I'm pleased. But this was my 3 month checkup. This was the first I was told I would have to pay my health insurance co pay. I assumed that my entire out of pocket cost was covering all my follow ups. My opinion is make this information upfront. I was a little shocked. Other than that it was a quick visit.
Aug 4, 2013
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My appointment was great! I am very satisfied with everything. I only wish I had done this years ago.
Aug 4, 2013
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I felt nervous before I came in but after talking with Dr. Stowers and everyone else I felt completely at ease. Thanks for the pleasant experience!! I appreciate it so much:)
Aug 4, 2013
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Of course I was nervous because it was out of my area, a different facility and doctors I had only met over the phone. I appreciated everyone being friendly and accomadating. I really appreciated Dr, Stowers' patience with me when I was overwhelmed over the consent forms. { a moment of panic}.
Aug 3, 2013
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Exceeded any and all ideas about service!! This DR and he office rocks!!
Aug 3, 2013
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I don't think anything should change. I was very impressed.
Aug 3, 2013
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Excellent visit. Friendly courteous staff. Doctor answered all questions. John was great. Had suggestions and email followup was prompt. Love this clinic!
Aug 3, 2013
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To have any information provided between visits available to confirm with the patient instead of trying to gather information on the day of the appointment maybe for all patients that have an appointment for whatever day that thier records are examined by the dr. Prior to their arrival.
Aug 2, 2013
The wait. And additionally the appoinments that were "set for me" for 3 , 6, 9, 12 months followup to my gastric sleeve were set for 3; 30 . That means for each appointment I have to take off a half day teaching because I am told "that is the latest appoinment available" and there is not a "later" appointment. That seems unrealistic to me, but perhaps that is what Dr.Obi wants.
Jul 31, 2013
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Follow up was great. Staff was nice. In and out quickly and got all the info I needed
Jul 30, 2013
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Visit was good.The girls were very helpful and encouraging.
Jul 28, 2013
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I wouldn't change a thing. The entire staff is awesome! I really appreciate all that they have done for me :)
Jul 27, 2013
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No comment. My experience was excellent.
Jul 27, 2013
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I enjoyed meeting the staff and knowing that they all have a personal experience with the procedures that are done there. The staff was very informative and very warm and friendly.
Jul 27, 2013
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Everyone at the office is so helpful all the time. Anytime I have questions they are answered as soon as possible. The team is very professional and very great to work with! Keep up the great work!!!
Jul 26, 2013
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everyone is always very friendly and helpful.
Jul 26, 2013
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My wife and I were extremely pleased with my consult. The staff was extremely helpful and the Doctor made me feel at ease about the whole process. Excited to get it done!!!
Jul 25, 2013
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Everyone in Decatur is very nice, courteous and informative!
Jul 24, 2013
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Excellent, very satisfied
Jul 24, 2013
I still have not received the link for the nutrition video I am supposed to watch.
Jul 22, 2013
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Staff was very friendly and Dr Stowes was very thorough. Answered all of my questions and was very supportive.
Jul 20, 2013
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The staff are very friendly and helpful.
Jul 19, 2013
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I think in all everything was very satifying,welcoming and very friendly..
Jul 18, 2013
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This was the first time I consulted with the Dietician, Tonia. Not a very pleasant experience. My insurance stipulates a six month diet history prior to approval of procedure. Upon arriving in her office, she apologized to me for eating in my presence. She said she had to get her protein in since she was a bariatric patient also. She immediately started by telling me how lucky I was insurance would pay for another weight loss surgery. She said I was "not in the right mind and I would fail again". Also that when I failed again, insurance would not pay for another procedure because there wasn't another one to be had. Being that failure is my biggest fear of seeking a conversion, this was very disheartening. Dr. Stowers had already told me several people sought the gastric sleeve after the lap-band due to the band failing the patient not the other way around. I asked if I could continue to be followed by Amy. She informed me that I would have to drive to Keller.
Jul 17, 2013
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I am looking forard to loseing weight
Jul 15, 2013
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Need tables avaiable write on when completing the extra paper work that each patient has to fill out. The psycological evaluation is a long and it is difficult to take without a table.
Jul 13, 2013
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Everyone was very nice and answered all questions. I was able to take care of everything in one day.
Jul 13, 2013
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Always pleasant. It's freezing in the waiting room, but when it comes to staff and treatment....10 stars out of 5 stars would be my rating.
Jul 13, 2013
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Let patients know the appointment is running that late
Jul 12, 2013
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Very excellent experience
Jul 11, 2013
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I have had amazing visits in the Decatur office. All of the staff is very friendly & knowledgable. Very pleased with the staff & facility.
Jul 10, 2013
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Thought I was going to have an updated picture taken and didn't.
Jul 9, 2013
My visit was very good the staff was very friendly, made me feel welcome.
Jul 6, 2013
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Love the staff, Richard and the gals in the wagon are terrific, and the nurse is awesome..:) such a blessing to have found you to have this done, I may have to drive 3 hours to get to you but well worth the care.
Jul 6, 2013
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Everything was great. I don't see any need to change anything. Everyone was really nice and professional.
Jul 4, 2013
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When I arrived there was no one at the desk.. I signed in and took a seat. The Reception appeared at her desk about 10 minutes later and did not notice me sitting in the reception area for about another 5-7 minutes.. And only then after looking at the sign in sheet and realizing that I had signed in... To which her response was...." Oh I didn't hear the bell ring"... I only relate this as a reminder... I still consider your practice to be top ranked.. my visits have always been pleasant and courteous .
Jul 4, 2013
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Staff was excellent! Very informed and friendly. Love the doctor. Can't wait to get started on this new journey
Jul 3, 2013
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It was excellent! Very pleased! Nothing that I would change!
Jul 3, 2013
Everything was wonderful!
Jul 1, 2013
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Everyone has been so helpful and kind from the minute I first called for information! All information I have needed or requested has been forwarded to me very promptly. Even though I have not met anyone in person yet, each person has made me feel important. I feel this is going to be a great team to work with!
Jun 30, 2013
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The staff is wonderful it was just the doctor I was unhappy with
Jun 28, 2013
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It was a great visit as normal. Everyone was curtious, professional, and informative.
Jun 27, 2013
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BEST STAFF EVER--ALWAYS FRIENDLY AND VERY PROFESSIONAL
Jun 26, 2013
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nothing, it was great. It was a lot to absorb but the papers help and as I do what I need to do, it all begins to fit together. You were great.
Jun 26, 2013
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Wouldn't change a thing. I was very pleased.
Jun 24, 2013
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Was pleased with the doctor and the survice at the hospital. All hospital staff was excellent!!
Jun 21, 2013
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I miss the PT staff at the hospital. They were more interested in my progress and always offered good suggestions.
Jun 21, 2013
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the staff and Dr's are wonderful:)
Jun 21, 2013
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It seems that the Dallas office is left in the dark sometimes. No vitamins in stock etc. Also it would be nice to see Dr. Stowers once in a while. I haven't seen him since my surgery. Dr. OB is nice but Dr. Stowers is the one that did the surgery and it would be kind of nice to see his face once in a while. It would be nice to be measured each visit by the same person. I think they were to take a picture and they didn't. Things like that.
Jun 20, 2013
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Very happy with the whole staff. They are very friendly and helpful.
Jun 15, 2013
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I am very impressed with the doctor & all the staff. Very helpful & friendly!! Made the whole experience worth it. If you are the least bit nervous you won't be after your first visit.
Jun 15, 2013
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They are very kind and supportive, making you feel very comfortable.
Jun 14, 2013
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Great visit, love the staff.
Jun 14, 2013
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Would like to have been measured for weight loss in inches
Jun 13, 2013
Overall was very good. Other doctor offices need to be like y'all. :-)
Jun 12, 2013
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The first visit was great.
Jun 9, 2013
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I would not change a thing.
Jun 8, 2013
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My experience from the time I made my first call, through my surgery, and now through my first seven months of follow-up have been a wonderful experience. The staff has been so helpful every step of the way!!
Jun 7, 2013
Awesome service as always. Very Happy with my weightloss.
Jun 6, 2013
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The wait time was about 40 minutes to see the Dr but there were many other people in the office. Can't wait for my surgery!!!!!!
Jun 5, 2013
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I was very pleased with my visit. Everyone was extremely friendly and helpful.
Jun 4, 2013
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everything was good wouldn't change anything,.
Jun 2, 2013
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Excellent service- no changes. I love your staff!
Jun 1, 2013
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When are you expecting to fill the bariatric dietician position?
May 31, 2013
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I have to say my initial consult was behind. It was an hour before I was called back. The nutrionist talked way to fast and was in a big hurry. Second visit for pre-op was much better, took a very long time but at least we were called back on time. Third visit for one week post op and I was in and out quickly, which made me very happy.
May 30, 2013
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Everyone was so welcoming and the Dr made sure I was well informed and comfortable with my decision!
May 30, 2013
on time, answered my questions, and overall good experience as always
May 30, 2013
Very good staff that was nice and very easy to talk to. Dr Stowers and Amy the Dietician answered all my questions and left me feeling very confident about my choice.
May 25, 2013
The experience was fantastic. Being obese, it's difficult to address to others. Very pleasant and friendly staff.
May 22, 2013
everything was awesome!! super sweet staff and dr stowers was awesome!! loved it
May 20, 2013
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I don't think there is anything to change
May 18, 2013
Absolutely loved every person I dealt with from start to finish
May 15, 2013
I love all the staff. They are the most helpful and the friendliest staff I've encountered. They're the best :)
May 15, 2013
Wish my scars were smaller and healed better/faster.
May 10, 2013
I live 3 hours away. When I called to make the appointment, I asked the total time it would take to complete the appointment and was told about an hour and a half. It took that long to see the doctor and financial rep. I was told the dietician was out otherwise I would have seen her too. I was then sent to complete my psych eval next door. All I could complete was the written portion (took 45 minutes) because I had to leave to get back to Abilene. Everyone was nice and accommodating and allowed me to do a phone screening but if I had been given the correct appointment estimate, I could have planned accordingly.
May 8, 2013
Choose the team at My Bariatric Solutions! Everyone sincerely cares about you, your family, and your progress throughout the entire process. They treat you like a person, not just another patient. Love all the people I get to work with on this LapBand journey :)
May 8, 2013
I always enjoy seeing the staff at my appointments. They are always so friendly and helpful.
May 6, 2013
I loved that I did not feel talked down to like some people do with overweight people. Most of the time people see the fat person not the person that I am.
May 3, 2013
My husband and I were extremely pleased with the professionalism and courteous staff. Everyone from the Lap band wagon to the front desk to the exit nurse....EXCELLENT CARE! Thank you all so very much.
May 3, 2013
#1. Make patients feel important. #2. Ask questions about possible changes and answer patients concerns. #3. Shorter wait times!! #4. Facility in Abilene.
May 3, 2013
Everything went great. I appreciate how professional and courteous everyone was. I feel like I am in the hands of a good doctor and staff.
May 2, 2013
The service was great and the program is really helping me reach my goals!
May 1, 2013
Was very satisfied with my first visit. The only information I didn't get was when to expect each process to take place
May 1, 2013
I was very bothered that after I had already paid my copay in the office,,I had to pay it again at the lapband truck.
Apr 30, 2013
I have already recommended two other people that are scheduled for the gastric sleeve.
Apr 29, 2013
When I got to office the waiting room was full which contributed to long appt. I sat in the waiting room for over an hour with no one mentioning anything. Seems like someone overbook the day/time slot.
Apr 26, 2013
The staff are great, and they help you all they can if you have a question or a concern. Dr. Obi is great and answered my questions..you guys Rock!
Apr 26, 2013
I can't think of anything I would change. The whole staff is wonderful and very knowledgeable. I have really felt comfortable and thoroughly informed from day 1 of my surgery to now. Thank you.
Apr 25, 2013
I think you are on target, everyone is so nice and make you feel special. I cannot thank you enough for helping me make the changes in my life. My main problem is all the lose skin I have and it is very embarrassing to me. I do exercise and walk but I had so much fat and not that it is not stretched out it sags and makes me feel very ashambed of my body. I am proud of my weight loss and when I am dressed, I look good but underneath I look awful. I have reached a plato and am afraid to lose more as it will make it continue to sag more. I would appreciate some comment from you. Your staff and program is so wonderful and I could never thank you enough. Sandra Conway
Apr 25, 2013
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3 years post-op and thanking God for the support / safety net!
Apr 25, 2013
Inform out of town patients that the initial vist requires 3 plus hours to complete. (with the pysch evaluation). Had no idea it would be that involved the first appointment but glad it is all done!!
Apr 25, 2013
Blood work should be able to be done in your office
Apr 25, 2013
The staff was more than helpful with all my questions and needs. Would recommend My Bariatric Solutions to anyone!!!
Apr 25, 2013
When I left I was and still unsure what is happening next.
Apr 24, 2013
the only thing that I would suggest is can you have the 344 question & answer for the phy. sent in advance so it could be filled out at home. would be much better than trying to answers all the questions on their little tables. hard to set sideways read and circle that many questions. but your staff is all wonderful and still is even when I have called back with questions.
Apr 24, 2013
Nice people and very helpful.
Apr 20, 2013
I had the sleeve 3 months ago. I thought the doctor would do more of a physical examination of my stomach area but there was not one performed.
Apr 20, 2013
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I understood that my follow up visits were included in the price that I paid when I had surgery. I was charged $43 for my 9 month visit. I wasn't expecting to have to pay for that visit.
Apr 19, 2013
NO changes. Everything was great.
Apr 19, 2013
Everyone I have encountered has been fantastic from the nutritionist to the insurance people. High regards for Sarah Nemec she has been a pleasure to work with and very helpful.
Apr 18, 2013
When I scheduled the appt, I was not aware the psych eval would be done at the same time so I didn't plan accordingly. I haven't had all my questions answered yet, but I am pretty impressed overall.
Apr 17, 2013
I would have liked the financial coordinator to have been more knowledgeable. I realize the person I spoke with was fairly new so I understand. Yet I feel that maybe she needed more training....
Apr 17, 2013
Awesome and friendly staff. Very knowledgable of all the procedures and very willing to work woth you!!
Apr 15, 2013
In the new office I exit to a different parking lot, I was lost, I have also referred family and have not recieved my 25.00 the pt did say she told you prior to surg.
Apr 14, 2013
I've just recently begun the process for the gastric sleeve procedure and everyone I've come in contact with has been so friendly and have made me feel so welcomed. The staff is very knowledgable and eager to serve.
Apr 13, 2013
there was nothing i would change you guys got me in earley because i need to get back , i was so thankful for that , love the office , the doctor , the nurse, everyone was great,
Apr 12, 2013
Your Nurses were great especially Mistey Patterson
Apr 12, 2013
I wish you wound let my Daughter get the Sugery so she can lose the weight
Apr 12, 2013
I have an appointment with Kyle Rose every month and I have to say he is the greatest! I really look forward to my appointments with him every month. He is always so helpful and always has great advise.
Apr 11, 2013
Made me very comfortable and answered all of my questions. Really down to earth..
Apr 11, 2013
I was very uncomfortable having to ask if I had been forgotten. The same thing happened at my first visit. I don't want to go back there because I can't afford the time it is taking, but I am now locked into many appointments and I'm worried about these long waits.
Apr 10, 2013
I was very pleased at my appt on Monday, all the staff was pleasent to work with and made sure i had no more questions before i left each room. WTG on hiring such a great staff.
Apr 10, 2013
The Staff at Bariatric Solutions is fantastic!!! Very friendly and helpful!
Apr 8, 2013
Everyone was so helpful and knowlegable. Dr. Obi is brillant, kind, personable and easy to talk to. I know that taking this journey in my life with this group of amazing people is going to be huge help!!
Apr 6, 2013
John is awesome, very patient and a likeable guy. he knows his stuff and cares about you as a patient. Thanks.
Apr 6, 2013
All the staff members were kind and helpful. Dr. Stowers was very encouraging and motivating. I really liked visiting with Amy, the Dietician, as well. The financial issues were explained to me like I hoped, by Rhonda. I'm very appreciative of the entire experience of my consultation.
Apr 5, 2013
My initial consult was very good. Dr. Obi is very knowledgeable and explained everything quite well. I did not feel rushed. Insurance staff, front desk and nutritionist all were very welcoming and professional as well.
Apr 4, 2013
The staff were all very helpful and friendly. I wouldn't change a thing.
Apr 3, 2013
I was very pleased with my visit to the Decatur office. The doctor and the nurses were all very friendly & knowledgable.
Apr 3, 2013
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I believe that when a patient is stating that they are still in pain, and cannot return to work, this is something to be addressed.
Apr 1, 2013
Every visit, the entire staff is knowledgeable and helpful. They can answer any question you have, and are quick to offer tips, as many of them have been patients in the past. They are kind and sympathetic and make you feel comfortable and at home.
Mar 31, 2013
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Very helpful and informative.
Mar 30, 2013
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I was happy with all services given to me.
Mar 30, 2013
Don't change anything at the Lap-band "Bus"....I just love all the staff working there...
Mar 29, 2013
Everything went really well.
Mar 28, 2013
Service was excellent, staff great, but wait time was very long.
Mar 27, 2013
All aspects of my services with Bariatric Solutions have been excellent and professional. I will not hesitate to refer friends to them and I find myself telling others about my experiences.
Mar 27, 2013
you let me know what to expect from the surgery
Mar 27, 2013
you don't have to change anything everything was great
Mar 27, 2013
I will like for them to get a hospital in the Dallas area to do the procedure, and not have to go to Decater to have the procedure done
Mar 25, 2013
Love the people, very friendly, and well informative.
Mar 24, 2013
I have sent 2 other people to visit your facilities. Your staff is very efficient and good at answering questions. I was very impressed with your new office and the hospital and their services. My needs were anticipated before I even had time to exprss them. Great job!!
Mar 24, 2013
I was very nervous when I came to your office. The compassion and professionalism put me at ease quickly. Dr. Stowers was very easy to understand and down to earth. I will recommend this office and Dr Stowers to anyone !!
Mar 23, 2013
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closer to gainesville, tx
Mar 22, 2013
The whole staff is just wonderful. Everyone that I came into contact with was open and kind. Thank you all for a great first visit.
Mar 22, 2013
very satisfied with overall experience
Mar 22, 2013
As always, a real pleasure to visit with you again. I am a new man and my gastric sleeve has given years of extended life. I am not longer taking insulin.
Mar 19, 2013
I have already referred a patient to you (Debbie Rodriguez,) who is happy with her results as I am with mine.
Mar 16, 2013
I would have enjoyed being able to see before and after pics in the room waiting for the doctor. I have no complaints about the visit at all. Everyone was very nice and helpful.
Mar 15, 2013
Dr Obi is a great addition!!!!! I was also please with the new exercise guy and I learned a lot from the nutritionist today.
Mar 15, 2013
You guys are THE BEST!!!!!!! Only change or improvement I would like to see is the Lap Band Wagon come to Wichita Falls.
Mar 15, 2013
Please stay just the way y'all are.
Mar 15, 2013
I have received nothing but excellent service from everyone there in the Decatur office. I come from Amarillo, Tx so it's quite a distance from Decatur. I always come into town early just in case of any delays that may come up on the road, and Charla Edwards is always there to greet me. She always works me in earlier than my scheduled appointment if the schedule allows. She understands we have a ways to travel to get back home and I really appreciate that. Dr Stowers did an excellent job on my surgery, and I have really enjoyed my follow ups with Dr. Obie, he keeps up with what I should and should not be doing. I also look forward for John to do my measurements to let me know how I'm progressing, he is very informative. The tech is always very sweet and is always smiling. I would highly recommend them to anyone and everyone. I only wish other physicians offices would be as professional as this one.
Mar 15, 2013
I'm so glad that I chose Bariatric Solutions! My whole experience has been better than I could ever imagined. All of the staff are so friendly and willing to help. I live in Oklahoma, but the distance doesn't matter when the quality of care achieves this level of excellence. Thank you, Dr. Stowers and Staff!
Mar 15, 2013
The staff is always very friendly & helpful!
Mar 15, 2013
Wouldn't change anything. All the staff are very friendly and knowledgeable.
Mar 14, 2013
My whole experience was awesome!!
Mar 13, 2013
My visits are always so pleasent. The staff are all very nice. I know there is always room for improvement, but right now I can't think of any.
Mar 12, 2013
Everyone was so friendly. The financial lady was sweet, but talks sooooooo fast and assumes we all know the ins and outs of financing. I think she should spend a wee bit more time with patients reviewing their insurance and payment options. Also, an office in Hillsboro or Waco would be FANTASTIC!!
Mar 12, 2013
The Dallas Office The Dallas Office has the most amazing staff. They're very kind and answer any question that I think I might have. Appointments are scheduled with ease. You guys ROCK!!!
Mar 11, 2013
My cardiologist note was not sufficent, I should have been told when I brought it in 30 days ago.
Mar 9, 2013
These are an excellent group to work with
Mar 8, 2013
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I have refered a freind and she had the sleeve done and I received a $ 25 gift card after asking about it , Thanks. You have a great operation here
Mar 8, 2013
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I was very excited to be their. everyone was pleasant and professional. I loved Dr. Stowers, he was very personable and made feel comfortable enough to ask any questions i had.My experience is not over yet, but I anticipate the best treatment and care I could ever want or need. I would refer anyone to Bariatric Solutions for their weight loss needs. Thank you and I can't wait to get this process going!
Mar 7, 2013
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I still have not heard back from the office for the bill dated 10-26-11 for $152.00 and then 4 seperate bills of $15.00. I was supppose to have a call back ywsterday.
Feb 22, 2013
ALL IS GOOD THE WAY YOU DO IT NOW. GREAT JOB GUYS!!!!!
Feb 22, 2013
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It was very nice to meet everyone and I can't wait to continue our adventure.
Feb 20, 2013
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Always a pleasure...Thanks for the great help you have given me and I love your staff!
Feb 20, 2013
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Everything went well and gave me helpful information.
Feb 18, 2013
Excellent and friendly service from all levels of staff;
Feb 16, 2013
Dr. Stowers and his staff are the most caring and considerate people I've ever met. Even after one year post-op I'm greeted with a welcoming smile. My questions are always answered and I never feel I'm being rushed. I love Bariatric Solutions.
Feb 16, 2013
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I have recommended your service to two of my friends who have asked what I have done to lose the weight. I hope that they follow up with their plans of weight loss.
Feb 16, 2013
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I would not change a thing.
Feb 15, 2013
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I feel like the appointment took too long. I was there more than 1 hour and 15 minutes. I do not see why it should take so long.
Feb 15, 2013
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they forgot to take my 6 month followup photo
Feb 15, 2013
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I just had a phone consult with Kyle
Feb 14, 2013
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I loved the way that everyone at the office seems excited for you and truly enjoys helping us better our lives.
Feb 14, 2013
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What a great experience!
Feb 13, 2013
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I'm extremely happy with the choice I made to use my bariatric solutions. I wouldn't change a thing.
Feb 9, 2013
This is the place to go for Bariatric surgery. Great staff! Surgery was problem free. Follow ups are quick and easy.
Feb 8, 2013
Always friendly and helpful.
Feb 8, 2013
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The gang in the wagon are great!!!! I actually look forward to seeing them!! :) they answer my questions and help me on my journey with weight loss!
Feb 8, 2013
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As always, I was treated as if I were the only patient your staff had! Love the personal feeling of my visit...make you feel "special".
Feb 6, 2013
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Definitely glad I am choosing them for my weight loss surgery
Feb 6, 2013
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This is the nicest doctors office I have ever been to.
Feb 1, 2013
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Every thing was great no change needed
Jan 30, 2013
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The staff on the "bus" is so very nice and helpful. They answer all my questions and give me tips on how to adjust to the my lapband.
Jan 30, 2013
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Everybody was great! I left feeling empowered about my fresh start. Barbara E Curry
Jan 30, 2013
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Hot in the waiting room of the new building. Would like to see products displayed and a list of products and prices. Like a menu or concession stand board
Jan 30, 2013
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Everything is going as expected and I can"t think of any suggestions for improvement.
Jan 30, 2013
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I feel that the follow up patient care is lacking. I called to change my appointment to the Dallas office. When I called to confirm my appointment I was not on the schedule. Then I was told I was a telephone follow up and rescheduled to an office visit. I am three months post op and had not seen a Dr so I insisted on being an office visit. I feel that there is an enormous amount of confusion regarding follow up care.
Jan 28, 2013
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just started using you guys.
Jan 27, 2013
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Give ODT tabs of zofran when patients go home from hospital or suppositories of phenergan I could not keep it down the tabs . I could not use the lortab. I took one dose at home and dry heaved something aweful. I am using Tylenol. Suppositories or solution now. I could feel the tablets go all the way down and it really freaked me out. Then after a couple of minutes up it came.
Jan 27, 2013
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I like this office. I just hope that all the people I have referred and had the surgery enjoy the staff as much as I have. Everyone is really friendly and welcoming.
Jan 27, 2013
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maybe give a hard copy of the diet and exercise program. I am still not able to open up the files online. I normally use PDF files.
Jan 26, 2013
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I saw a brochure about the web meetings. I did not know there were available and missed the first one of the year. There should be a reminder to go to the site for web updates.
Jan 26, 2013
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Nothing. Everyone was great.
Jan 25, 2013
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I was unable to receive my surgery because of ulcers which was very disappointing, but I already have receive a new surgery schedule and am looking forward to it.
Jan 25, 2013
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I always receive great service
Jan 25, 2013
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This month was not my best in terms of pounds lost and I was struggling with the sudden illness and death of my beloved sister. The staff showed great compassion providing me with emotional support as well as providing me with the support needed to get my weight loss going well again. Thank you!!
Jan 25, 2013
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I WAS VERY IMPRESSED WITH THE DR AND THE STAFF. THEY ARE VERY FRIENDLY.
Jan 25, 2013
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Move the measuring and exercise training back to Fit and Wise or give John more training so has more confidence in his job. The doctor needs to read the chart and understand what f/u the pt. is there for. Would appreciate more encouragement and what the goal should be.
Jan 23, 2013
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Fill price is very high, travel long
Jan 23, 2013
On the follow up visit I think thier should be more info on what you can start to expect...the next three months tell yr next visit.also more info on what kind of work outs to do to help with platoing and keeping the weight off.
Jan 23, 2013
Friendley staff, very imformative, very welcoming
Jan 23, 2013
Everyone was very friendly, and the doctor seemed very confident.
Jan 21, 2013
After dealing with being over weight for almost 19 years I have finally found a great team of people to help me truely meet my weight loss goals. For the last year I have been trying to make this life changing decision and after researching and speaking with the staff I feel very positive about the choice that I have made to go forward and have the gastric sleeve procedure. After loosing my dad this past December to heart disease, cancer and diabetes and knowing my a family history of these diseases it quickly became an easy decision to make. I am a proud mother of two and I have a loving husband that is very supportive of my decision and are ready to have a happier healthier mother and wife. I am very excited about this journey that I am about to venture into and I know that with Dr. Stowers and the great and wonderful team at My Bariatric Solutions to help me through each and every step of this process I will soon become a healthier and happier person for the rest of my life.
Jan 18, 2013
very pleasurable experience.
Jan 18, 2013
Great support team! I know I can depend on them every time I call.
Jan 17, 2013
i couldnt be happier with my care and the results that i am seeing
Jan 17, 2013
It was an experience for me to hear about everything bariatric does so clear from a professional. I'm glad to be doing the sleeve since it was explained to me so clear.
Jan 16, 2013
Every thing was great. I would not change anything!
Jan 12, 2013
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Everyone was very friendly and knowledgable
Jan 12, 2013
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I enjoyed my visit and I would recommend y'all to others.
Jan 10, 2013
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My visit was great...got my questions answered.
Jan 10, 2013
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The team has always been friendly, accomodating, and professional.
Jan 9, 2013
Initial introduction phone call with questions answered and what next steps are;
Jan 6, 2013
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Everyone was so friendly and courteous
Jan 5, 2013
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I would definetly recomend.
Jan 5, 2013
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Everyone is friendly and very helpful.
Jan 4, 2013
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My experience so far has been by phone only. Very excited to meet the dr and staff in person.
Dec 28, 2012
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the visit was very good but it took forever to get surgery set up then they called last min said surgery was in week an come for pre op next day they would call at 8 an let us know what time we called at 9 an they called us back at 9:30 telling and we had a 3 hr drive
Dec 22, 2012
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Everything thing is Great!
Dec 21, 2012
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The team works great together and I always feel very comfortable discussing anything with them regarding my procedure.
Dec 21, 2012
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I am so happy that I chose Dr. Stowers for my weight loss surgery. Everyone that I have had contact with have been so very nice to me. They make me feel welcome and that I matter to them. They really take the time to help in any way that they can. I look forward to having my surgery in the near future.
Dec 20, 2012
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I am so happy that I had decided to make the drive to see Dr. Stowers for my weight loss surgery. I love all of the people that I have come in contact with and feel that we will be seeing each other for years to come. Dr. Stowers and his staff are the best in my books.
Dec 20, 2012
I love the staff there, they make you fill so comfortable and they listen and try and help me with all my conserns
Dec 20, 2012
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The team on the lap band bus has a always made me feel welcome and comfortable.
Dec 19, 2012
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Everything was excellent, wouldn't change a thing.
Dec 19, 2012
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Everyone is so friendly and caring. Thank you!
Dec 17, 2012
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Friendly and great service.
Dec 17, 2012
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The staff was very knowledgeable & helpful. I came in apprehensive about choosing Bariatric Surgery as an option, but left feeling confident in my decision.
Dec 17, 2012
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I love this place and all the people. Just amazing.
Dec 14, 2012
Patients should be told that they will not see their surgeon after the first follow up. I was not told this fact and was surpriseed to find out. I prefer to see the physician who did my surgery.
Dec 14, 2012
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Everything is great. Would not change a thing.
Dec 14, 2012
I would like to see some excitment when we come in for Visits. Weither they are for follow ups before or after surgery. Most of us have to drive awhile so that makes a long day. I have been overweight all my life and am excited about this new life that was giving to me. So if I have lost 5 pounds I want the bells and whistles to go off. You know what I mean? It doesn't matter to me if you change your services or not but I am changing on how I feel and am not going to let anybody bring me down. Thanks so much Dr Stowers on giving me my new life.
Dec 14, 2012
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All was great with the visit and the staff were exceptional.
Dec 13, 2012
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The first follow up needs to be more detailed.
Dec 13, 2012
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I've always been impressed with the friendliness of the staff.
Dec 12, 2012
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So far I am very pleased with my Services, I have had only one adjustment to date, so it is too early to tell..
Dec 12, 2012
All staff knowledgeable on reason for procedure and fully prepared to assist in any and all ways possible,
Dec 12, 2012
Everything was great. got there 30 min early and they were able tho get me in and out quickly. very pleased with the crew.
Dec 12, 2012
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I would like to see the protien shakes included in the surgery price.
Dec 12, 2012
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Everything was done to my expectations
Dec 12, 2012
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Everyone is very friendly and eager to help
Jul 31, 2012
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Great staff very satisfied with dr stowers
Jul 27, 2012
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Would recommend to anyone!!
Jul 23, 2012
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More in depth on how you will feel after surgery if possible. What feeling filled is like.
Jul 22, 2012
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I felt like i was really cared for. And in this industry it seems that I could just be a number to a doctor. I felt that way at another Dr. (Cribbins)but I absolutely trust Dr. Stowers and Dr. Wright and they made things as easy and understandable as they could. A PLUS Gentlemen!
Jul 21, 2012
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Wonderful service and staff. Very professional.
Jul 20, 2012
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At this time I have nothing to add
Jul 20, 2012
The best team of nurses and Doctors in the bussiness today!
Jul 20, 2012
All the staff were very friendly and helpful! I did my consult over the phone because i live so far away. I am very thankful for this option. Other than them having some phone issues, I am very excited and feel prepared for my upcoming surgery.
Jul 13, 2012
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Coming from a small town, the staff was always helpful in getting me where I needed to be and patiently waiting on me to arrive. Staff was courteous and cheerful and made me feel comfortable and at ease. A most pleasant experience! This group is the tops!
Jun 24, 2012
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Dr. Stowers is top-notch. Not too fond of Kyle Rose. He comes across as pompous and self-important. The nurse and the receptionist were friendly and helpful however. Overall a good visit. I recommended a patient who has apparently connected with the clinic: Debbie Rodriguez from Abilene.
Jun 7, 2012
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I had a great experience with the office and doctors.
May 30, 2012
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Everything was excellent. I was very confident when I left the office.
May 25, 2012
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I would like to see more interaction with Kyle. He would take more of a role that the patient since we really wouldn't be here if we did not need more of his help after the procedure would be great
May 24, 2012
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I was so pleased to see a friendly and caring, HUMAN doctor and staff...Dr. Stowers was wonderful and helpful in describing the proper procedure for me.I havent even had the surgery yet, but I know already that I picked the right place for me to be!
May 23, 2012
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You guys are awesome! I couldn't be more happy with choosing Dr. Stowers and his amazing team! I am already being weaned off of all bp meds and I am only 1 week post op! I never dreamed MY blood pressure could possibly drop too low!
May 11, 2012
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I called on 5-8 because my band was not filled enough at my visit. I spoke with Jennifer who told me that it would be another $150 charge if I wanted to make an adjustment prior to my next scheduled appt. She stated that she would have Leisha call me to discuss what my concerns were. However, I received a call from Jennifer, not Leisha, stating nothing more than that it would cost me to have another fill. It seems to me that the staff completely disregards you as a patient if it us over a year since you had your surgery. I had 2 people that I was in the process of helping get their lapbands, but will now tell them to go elsewhere. I will NOT make anymore appts with Bariatric Solutions, as I have found an office much closer to my home that can do a fill for $50. I'm just sorry that I already wasted $150 and had NO results and no support.
May 9, 2012
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I look forward to having the bus in North Fort Worth area.
May 7, 2012
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Met with Dr. Stowers concerning a general surgery procedure.
May 5, 2012
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everfything was excellent could not ask for a better experience
May 4, 2012
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My only complaint is a logistics issue. There is very limited parking where the lap band bus is located and I have had to use handicapped parking which makes me uncomfortable because I know it is illegal. Staff is wonderful and very supportive.
May 4, 2012
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The staff and MD were very pleasant and explained the procedure and faniance very all.
May 4, 2012
Lots of love to Dr Stowers n team
Apr 24, 2012
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even though i had to wait the wait was worth it i was very pleased with all of the services :including the hospital{wise regional hospital} anesthesiology , and dr. stowers
Apr 23, 2012
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I would not change anything
Apr 20, 2012
Lecia, Colleen and Chris are always so friendly and helpful! They always take the time explain things or answer questions, and I never feel as if I'm a bother or being rushed. The tips they provide regarding long-term success are appreciated. At my last visit, Misty performed my fill. She was very professional!
Apr 20, 2012
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I woulve prefer someone to sit down with me and explain to me options of what i could eat and how to gradually start eating food. Instead i have to read a book. Personally i do better when i sit down and listen intead of reading.
Apr 20, 2012
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just more of a connection to support group, maybe a greater effort to link the outlying patients with each other and nutritional and support advise
Apr 19, 2012
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I am currently waiting to see my cardiaologist before taking the next step.
Apr 17, 2012
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a price chart for the supplement items
Apr 16, 2012
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Since there is a mobile unit...I would like for it to come closer to Denton too!
Apr 16, 2012
some of use large people cant get insurance very easy, asked 3 times if had insurance, the tone of those seemed a bit put out about this. wouldn't came if didnt have away to pay
Apr 14, 2012
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Was very pleased that my condition is not as extensive as I had antisipated. Thanks Dr Stowers for explaning it to me so well.
Apr 14, 2012
The service was very commendable. The only thing I would critique is the automatic notification of appointments.
Apr 14, 2012
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hand out information after surgery. like hair lost and maintain hair.
Apr 13, 2012
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Everyone is so friendly and I always enjoy my visits
Apr 13, 2012
The staff at bariatric solutions is awesome. Very supportive, patient and informative. Dr. Stowers has been great and I have gotten along wonderfully with my lap band surgery thus far.
Apr 13, 2012
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a better understanding on how and when to start supplements , theres so information to take in at once that its all a little over overwhelming and some what confusing
Apr 13, 2012
Clothes trading closet would be nice. I have many nice clothes in many sizes, but am now constantly looking for others that I can wear in my interim weights!
Apr 13, 2012
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was not seen in your clinic, was called 45 minutes prior to my appt to tell me I was not a candidate.
Apr 13, 2012
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Don't change a thing! You guys are terrific and I cannot say too many GREAT things about Dr. Stowers and his staff! FIVE STARS!!!! TWO THUMBS UP!
Apr 12, 2012
Maybe the mobile bus could come to Mineral Wells occasionally.
Apr 12, 2012
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The service from the time I arrived till I left was excellent.
Apr 12, 2012
FELT COMFORTABLE WITH OUR DECISION AND ALL QUESTIONS ANSWERED
Apr 12, 2012
I would like to have more of a support group for people liveing out of area, even more people that would want to help others [ support group ] in our cities. More and new ideas! Recipies!Grocery store shopping!More literature sent for us- with little or no high speed internet! I feel lost sometimes.
Apr 11, 2012
I had difficulty getting the finicial dep to return my calls and my downpayment was not added correctly to my balance so therefor my payments are much higher than i wanted.I am also still getting bills and calls from the hospital even though i paid with care credit. all of my visits to the fill bus are awsome!
Apr 11, 2012
I have been totally happy with my experience and have recommended this office to several individuals.I trust Dr.Stowers and his staff completely
Apr 10, 2012
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Staff is very friendly and always has helpful suggestions for things to do before the next visit / adjustment.
Apr 10, 2012
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Put the "money for referels" back into affect!
Apr 10, 2012
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its been a great experience so far. would definitely recommend.
Apr 10, 2012
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No concerns or criticisms.
Apr 10, 2012
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I would just like to say that the Dallas team is amazing! From the very first time I stepped foot in the office I have been treated like a queen! The staff is amazing, they go above and beyond to make you feel comfortable. I truly look forward to my visits each month, just so I can say HI to everyone! Y'all are doing an amazing job, and changing lives in the process! I can't thank ya'll enough for the care you have given me! Sincerely, Katie Selby
Apr 10, 2012
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Very friendly and responsive.
Apr 10, 2012
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there is nothing that i can think of right now other than trying to get the bus to come to Denton where it would be a little closer to patients in this area.
Apr 10, 2012
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Its always great! The people in Decatur always make me feel welcomed and very helpful! I am so happy how successful my baractrics procedure has been and couldn't of done it without them! Thanks again!
Apr 10, 2012
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At my 3 month follow up-comment was I had not lost as much as he had hoped. Comment at 6 month appt was I could have done better. Seventy-five pounds in six months, I think, is pretty good. I am discouraged by these comments and if it was to incourage me to do better, it did not. I think I am doing great with all of my circumstances. I look forward to my nine month check-up, as initially, Dr. Stowers said I should lose 100 Lbs. the first year. I think I will surpass that and look forward to him saying I did a good job!!!!!!
Apr 10, 2012
Once again, I really would like to see my Dr on my fill visits as well. I think that is important! I like that there are email and text message reminders. We are in that era.
Apr 10, 2012
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the bus in the FT. worth or Arlington area, have not seen the dr, since my surgery
Apr 10, 2012
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I really have no suggestions. Everyone is so helpful and will answer any question I have. Can't say enough about Dr. Stowers!!!
Apr 10, 2012
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I HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT EVERYONE THERE AND THE PROCESSES. I CAN'T THINK OF ANYTHING THAT NEEDS CHANGING AND I CAN BE A REAL BITCH IF I NEED TO SO THIS IS A REAL COMPLIMENT TO YOUR STAFF AND YOUR BUSINESS PRACTICES.
Apr 10, 2012
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They didn't fully explain the appointment process, and how it worked. When Pheobe called to push my appointment back - after I had already started the liquid diet - it was pretty disappointing. I didn't hear back for a couple of days, so I called a few times, and when I did hear back she mentioned that I had called and asked what I wanted, so I felt like I was bothering her. Had the appointment process been fully explained, and they told me they were waiting to hear from the hospital for an appointment time, I feel like this could have been avoided.
Apr 10, 2012