Reviews
Everyone at the office is amazing. But ESPECIALLY Margo, she explains whats she's doing and makes sure you're absolutely as comfortable as possible. I recommend this office to all my friends looking for a new dentist.
May 15, 2012
Thank you for letting us know a little more about your family via what we read and see in the waiting room. It makes us feel like we are not just a patient but a friend.
May 4, 2012
Dr. Heppler is fantastic! He is always so nice, friendly and informative about the exam and his findings, as are the rest of the staff! I think my only complaint is that perhaps they over-estiamte what insurance will be willing to cover for various procedures resulting in frequent additional billings to the patient. They are never large but slightly annoying. However, by no means would I stop coming to Dr. Heppler simply because of that!! :)
May 3, 2012
Everyone (Everyone!!!) is wonderful. Thank you!
Apr 18, 2012
I felt as if they had MY very best interest in mind. Looking forward to a long relationship!
Apr 12, 2012
Having avoided dentists for at least 15 years (primarily because of the cost and no insurance, but also because of being in denial about dental health), I was very pleased to discover Dr. Hepler and his wonderful office of friendly, mercury-free professionals. Money is still an issue for me, but I now know what my options are and the "roadmap" that I can follow to improve my dental health as my income allows. This journey that I'm about to go on is no longer as scary as I had thought it would be. My gratitude to you all!
Apr 3, 2012
My experience was a pleasent one. The staff makes you feel comfortable and at ease. They're asking questions about things they notice while examing you. Friendly environment.
Mar 31, 2012
Daria enjoys going to the dentist. Not just saying that, she really does.
Mar 28, 2012
Everyone in the office is very friendly and welcoming.
Mar 23, 2012
Visit went well, everyone was very friendly. Liked the way you shared teeth info with me.
Mar 22, 2012
I went to a couple of dentists to begin a long restorative and healing process but found Dr. Heppler to be the one guy who I felt was genuinely concerned about my well being. What else can anyone expect? His professionalism speaks for itself. None better.
Mar 21, 2012
I have been going to Dr Heppler for 6 years and its always a great Experience! Thank you!
Mar 18, 2012
The staff at Dr Heppler's office are very professional. I was greeted warmly and made to feel comfortable. My cleaning was thorough but gentle as well. Dr. Heppler is always positive and explained how I was doing in relation to taking care of my teeth.
Mar 15, 2012
Dr. Heppler and staff completely turned my attitude around regarding dentistry - from one of apprehension to one of joy and fulfillment! He's helped to improve my overall health as well as appearance and attitude, and I'm eternally grateful for this!
Mar 15, 2012
5 There are many things I like. The staff is friendly and welcoming. Dr. H is sensitive to "those of us with fears of going to the dentist". :) The whole office has a calm to it that makes each visit pleasant.
Mar 11, 2012
I love the warm and friendly atmosphere. Everyone is always smiling and ready to meet all your needs to make you feel comfortable during your appointment.
Mar 2, 2012
You are doing awesome job and every time I visit your office, it feels as I would visit my old friends. Keep continue with the service the way it operates. You are all membres of very knowledgeable team. Real pleasure!
Mar 1, 2012
After 86 years of dental experiences, this was the very best I have had.
Feb 28, 2012
I loved it there I wouldn't mind going more often :)
Feb 24, 2012
I felt welcome and heard and for the first time in a very long time at a dentist office. Thank you. Your staff was very attentive and I enjoyed engaging with each of them.
Feb 23, 2012
I have never had such a good experince at a dental office. I appreciate the natural approach they take and the staff is friendly and informative.
Feb 22, 2012
My daughter Loves going to the dentist. Dr Heppler and his staff make being at the dentist fun and educational.
Feb 21, 2012
I rate this office as a five---excellent in every way. Dr. Heppler and his staff deliver superior care in a warm and supportive environment. I used to be nervous when I had to go for dental visits, but then I found Dr. Heppler and now I look forward to them. Honestly! He NEVER hurts me.
Feb 21, 2012
This office is great. I would recommend this office to my friends. I appreciate the time they spent with me.
Feb 21, 2012
Dr. Heppler and his staff are great to work with.They make sure that you are comfortable before they start working and continue excellent care throughout. They work with you in the financial aspect also. I would recommend his ofice anytime.
Feb 18, 2012
I have always received top notch service from Dental Designs. Dr. Heppler and his staff are extremely personable and it makes going to the dentist a pleasant experience. Even my kids don't mind going, what more can you say?
Feb 17, 2012
Good quality care done quickly and efficiently. They listened to my top goals and merried them with what needs they observed and we prioritized based on needs and wants.
Feb 16, 2012
I have been coming into Dental Designs for more than 3 years and have always recieved excellent and compassionate mercury free care. Thanks a bunch to everyone at Dental Designs
Feb 5, 2012
Dr. Heppler is a great dentist. He listens to what I say which is truly a first with dentists. He and his team are gentle (also a first) and have always been friendly.
Feb 2, 2012
Not really impressed here and I am looking for another dental office.
Feb 1, 2012
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I was welcomed when I walked in the front door, even at 7 AM, the staff had a smile on their faces. I felt respected and valued during my visit. Before I left the office, we set a plan of action (with my input) so that I was aware of and understood the next steps needed in my care.
Jan 27, 2012
Have an interesting process with regard to crowns. Using software the crown is constructed and fit perfectly on the first try! I have been to other dentists where it takes 2-3 visits to get the crown and bite comfortable. Also worked with me on payment plan which was very appreciated.
Jan 25, 2012
My first experience was great! I've already shared with 1/2 dozen people the difference I experienced compared to the last 20 years at my other dentist. The staff was personable, informative and very enjoyable. I appreciate the "time" that was spent with me during the appointment. The willingness to explain the why's, when's and how's. To educated me and leave the decisions in my control.
Jan 18, 2012
Dr.Heppler and his staff are amazing. I am so glad I found them, they are my permanent dental home!!
Jan 13, 2012
Going to the dentist for me causes stress, but everyone is always so friendly and warm that I always wonder why? It is always a good experience!
Jan 11, 2012
I love Dr. Hepler and Dental Designs! Wonderful atmosphere, quality care and great service- couldn't ask for better.
Jan 11, 2012
Dr. Heppler and his team provide exceptional service each and every time I visit the office. They make going to the dentist something I look forward to, not dread. Thank you Dr. Heppler and team for making my dental experience a positive one.
Jan 5, 2012
My all-time favorite dentist office as a whole.
Dec 30, 2011
Had all my mercury removed and replaced with composite (I think thats what they call it)No more toxicity and my teeth look like new.
Dec 30, 2011
Keep doing what you're doing! Everything and everyone has been great every visit.
Dec 28, 2011
Dr. Heppler and his staff are superior in their profession and going to the dentist in not a OH NO!! but a YESS!!!! I have all my family and friends going and would even get strangers off the street to go if I could.
Dec 22, 2011
Dr. Heppler is the only dentist I trust! His service is second to none and he takes the greatest care ensuring that his patients are well informed and comfortable during their visits. I am not naturally a fan of dentists, but have now become a fan of Dental Designs!! The whole staff is wonderful and makes you feel like you're part of their family! A wonderful experience from start to finish! How many dentists can you say that about?? :)
Dec 21, 2011
A friendly staff. A dental office that makes one feel comfortable. I appreciate that they are on time with your scheduled appointment.
Nov 25, 2011
Everyone one is great. I'm in and out pretty quickly and NO waiting, I'm ready and they are ready at appt time.
Nov 24, 2011
Absolutely the best experience I have had at the dentist period. The level of hospitality, professionalism, and knowledge is unmatched from anywhere I have been. Dr. Heppler and staff go out of their way to make you feel as comfortable as possible and I will continue to visit and refer patients to his practice.
Nov 17, 2011
5 in all categories. This is a place that looks like they all enjoy their work!
Nov 16, 2011
I've had a lot of dental work performed over the years due to a severe car accident when I was young and by far Dr. Heppler is the best of the best when it comes to a dentist.
Nov 16, 2011
I give your office/practice 5! Everyone was so friendly and VERY knowledgeable. The honesty and genuineness was relieving; not something I'm used to. Everyone made sure all my questions were answered and explained things so that I could understand them. Thank you so much!
Nov 10, 2011
He is the best dentist. I wouldn't go anywhere else. He is actually pretty cool for a dentist. I am a teen, so I like having a dentist who can interact well with younger people. His office isn't scary. All the people who work there are really nice.
Nov 3, 2011
Best dentist and group ever I used to see Dr heppler's father so when he retired I was so happy that Lance was available I have been fearful of dentists most my life but the assistants and Dr Heppler are very caring and always check in to put me at ease
Oct 19, 2011
I really appreciate the time and care spent in helping me understand my current dental situation. Everyone was friendly, supportive and willing to go the distance. I am actually looking forward to going back.. I've never felt that way about a dentist visit before!
Oct 14, 2011
I was having some issues with some sensitive teeth. I got in to see Dr. Heppler right away. X-rays were taken. Dr. Heppler didn't rush my exam and gave me all the time needed to explain them. I learned a lot about sinuses and tooth pain. Thanks to all at Dental Designs!
Oct 12, 2011
My wife and I have been patients of Dr. Heppler's since establishing his office in Vancouver. We appreciate the friendly and professional service, plus their use of up to date state of the art equipment and procedures. Bruce & Pam Paris
Oct 6, 2011
I appreciate having a Dentist that is up to date with all of the latest technology and practices. Thanks, Tim White
Oct 5, 2011
I have benefited from excellent dental care my whole life but I don't think I have ever had as careful and thorough an oral exam as I received at Dental Designs. I was impressed with the entire hospital's pleasant environment and welcoming feel. Every staff member was professional and personable. I would easily rate my visit a 5 and will be returning every 6 months for cleanings.
Sep 27, 2011
everyone in the office is wonderful i have a hard time with dentists but dr. heppler is the best
Sep 25, 2011
Come one time...you will come back..your family will come back...
Sep 24, 2011
Top notch service at competitive rates using today's latest technologies. Like the invaluable trusted mechanic who neither over-charges nor tries to sell services not required. I give Dr. Hepler and his staff my highest rating.
Sep 17, 2011
If I have as much positive energy as Dr Hepplers team when I am mercury free.... I am more than ready to get the process going!
Sep 14, 2011
Now if we could only get Dr. Malmquist moveing. My appointment with his is October 18. I just hope your temporary fix lasts that long.
Sep 13, 2011
Best dentist visit I have ever experienced. All of the staff were outstanding. Made me feel welcomed with their warm and sincere approach. It made me want to come by and visit even without an appt. just to say hello to a new friend.
Sep 4, 2011
i have always disliked dentist and when i found how caring doctor Heppler is i would not go any other office but to his. one time after working on me i seen him in a store and he stopped me and asked how i was. that showed me that he truly cares. my thanks to him and his wonderful staff
Sep 3, 2011
Everyone at the Dental Design by Lance was exceptionally professional, extremely courteous and genuinely interested in ensuring that I had a great experience during my visit. I truly have never had a better dental visit!
Aug 19, 2011
Dr. Heppler and his staff go out of their way to make you comfortable. I would not think of going to any other dentist, unless I moved out of the area. Everyone is friendly and professional. I highly recommend Dental Designs to my friends and family, every chance I get. -Terra Vancouver, WA
Dec 2, 2010
I had a terrible toothache and needed to see someone immediately. Dr. Heppler's office scheduled me for a same-day appointment and everyone was very courteous and friendly. Dr. Heppler was very knowledgeable, soft-spoken, and clearly explained the situation. He then performed a procedure which went very smoothly and the next day the pain was gone and I was eating again. Thank you, Dr. Heppler! Jon Schultz Washougal, WA
Sep 21, 2010
