Family Vision Center

Dr. Robert Wagner and Dr. Loree Wagner

Star Star Star Star Star 458 Reviews

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Reviews

StarStarStarStarStar Very nice, friendly while being professional and quick. I liked your state of the art, top ofline ... — 

Very nice, friendly while being professional and quick. I liked your state of the art, top of the line equipment.


StarStarStarStarStar Very friendly and professional.... — 

Very friendly and professional.


StarStarStarStarStar a very good appointment... jk didn't even ask. t... — 

a very good appointment. sad when they denied me a bacon cheese burger jk didn't even ask. though the water twas GUUUUUUUUUUUD


StarStarStarStarStar Eye Appt Review. — 

Wait time was minimal with comfortable and visually appealing waiting area. Eye exam was prompt and professional with easy to understand explanations and suggested options.


StarStarStarStarStar Very polite. Did not have to wait long. Dr. Wagner took the time explain what was going wrong with... — 

Very polite. Did not have to wait long. Dr. Wagner took the time explain what was going wrong with my vision and what he was going to prescribe to correct it.


StarStarStarStarStar My first visit was a great experience!  — 

I recently moved to Denver from out of state. I was referred to Dr. Robert Wagner through my previous vision center (not affiliated with Family Vision Center). I found the office to be welcoming and attractive, the staff to be professional and knowledgeable, the technology to be current and non-intrusive and the overall experience to be very positive. In addition, I decided to order two pair of glasses. The selection was varied and of good quality. Heather assisted me and was very helpful. I am pleased to have been referred to FVC.


StarStarStarStarStar Friendly and knowledgable! — 

Everyone at Family Vision is friendly and knowledgable. They have the most updated technology and expertise.


StarStarStarStarStar I felt like Dr. Loree was interested in my eye health.. — 

I felt like Dr. Loree was interested in my eye health...took the time to explain what she saw, and explained things very well. The first girl (forgot her name) was very friendly and professional.


StarStarStarStarStar Friendly Service — 

I'm always greeted with a smile and receive friendly service throughout my visit.


StarStarStarStarStar Awesome eyecare provider! — 

Would highly recommend Family Vision Center! Great staff, knowledge, and care. Couldn't ask for more.


StarStarStarStarStar Lorie and Daniel are great ! They take time to explain what they are doing, explain test results... — 

Lorie and Daniel are great ! They take time to explain what they are doing, explain test results for your eyes, etc. I have been going there for years and won't go anywhere else.


StarStarStarStarStar Heather is always so patient with my daughter as she tries on glasses — 

Heather is always so patient with my daughter as she tries on glasses. She's 8 and a fashionista so it takes time.


StarStarStarStarStar I have not been to another eye care facility ever so nothing to compare it to, though what I have... — 

I have not been to another eye care facility ever so nothing to compare it to, though what I have seen I like


StarStarStarStarStar I bring all my friends and family to Dr. Rob without hesitation. — 

I bring all my friends and family to Dr. Rob without hesitation.


StarStarStarStarStar Jim — 

Every appt. I've ever had in this office has been exceptional, thanks to the whole team.


StarStarStarStarStar I was very happy with my visit and being a new patient — 

I was very happy with my visit and being a new patient. I feel that everyone who helped me did amazing to understand my concerns and answer all my questions I had.


StarStarStarStarStar Great service! — 

From the friendly check in with Katie to the exam with Dr. Rob they make you feel welcome with the experience of professionalism! Thank you!!!


StarStarStarStarStar Everything went well. The optican was very helpful — 

Everything went well. The optican was very helpful. The dr and assistant wereattentive and answered all my questions. The technology was awesome.


StarStarStarStarStar Always Good — 

My experiences with Family Vision are always positive.


StarStarStarStarStar Dr Laurie takes the time to go over everything and make sure you understand everything going on! — 

Dr Laurie takes the time to go over everything and make sure you understand everything going on!


StarStarStarStarStar I would highly recommend Family Vision to anyone seeking a very professional, knowledgeable and... — 

I would highly recommend Family Vision to anyone seeking a very professional, knowledgeable and friendly eye care environment.


StarNo StarNo StarNo StarNo Star Lack of Communication — 

The doctor was great, however, there was a large lack of communication, I was unaware of what literally everything cost until I was checking out. Had NO idea it would cost me so much. I work in the medical field and we always ensure that our patients know costs of evaluations and additional costs prior to their arrival to the office. I unfortunately will not return to the office for that reason. It's a shame because the doctor was great.


StarStarStarStarStar Daniel was thorough and very helpful while completing my eye and sun lenses purchase.  — 

Daniel was thorough and very helpful while completing my eye and sun lenses purchase. He was knowledgeable and friendly. He helped me to feel confident in the purchase I was making.


StarStarStarStarStar Being a new patient and this my first visit, I was thoroughly impressed by each member of the... — 

Being a new patient and this my first visit, I was thoroughly impressed by each member of the staff. Their friendliness and professionalism convinced me that I had made a good choice in choosing the Family Vision Center. I left the center with the good feeling that all my questions were answered and that I had learned much about vision and the most up-to-date methods of vision correction.


StarStarStarStarNo Star Good — 

Everything was good at this and my previous appointment, but I've never seen anyone else or bought products anywhere else so I can't really compare you against others.


StarStarStarStarStar Didn't like that I received no documentation for my own records — 

Didn't like that I received no documentation for my own records. I'm used to at least receiving a copy of the rx.


StarStarStarStarStar From entering the front door, to leaving was an enjoyable experience with everyone. — 

From entering the front door, to leaving was an enjoyable experience with everyone. I was very satisfied with having everything explained to me, and did not feel rushed.


StarStarStarStarStar I was not able to answer Questions 4 and 5 as I have not been to another eye care facility for... — 

I was not able to answer Questions 4 and 5 as I have not been to another eye care facility for quite some time.


StarStarStarStarStar Thank you!!! — 

I feel like we show up at least once a month and every time we come I feel welcomed by ALL team members. Thank you for putting up with my 2 kids and me!


StarNo StarNo StarNo StarNo Star Trying out contacts for the first time; very little help or information offered in regards to this... — 

Trying out contacts for the first time; very little help or information offered in regards to this product. I did not received any type of cleaner nor was a product recommended. I didn't know the name of the contacts when I left. I felt like the staff was not nearly as friendly after I mentioned that I would not be buying glasses or contacts on that day from their office. This is the second time my daughter and I have gone to this practice and again, I felt like it was all about the money, really pushed the upsell. I didn't feel comfortable at all.


StarStarStarStarStar I love the new glasses that were suggested. Thanks for the excellent service. — 

I love the new glasses that were suggested. Thanks for the excellent service.


StarStarStarStarNo Star Everything was great, the only thing that was weird, was my first person in the room left me half... — 

Everything was great, the only thing that was weird, was my first person in the room left me half way thru to attend to another matter, then had a 2nd person. Didn't feel great about that. Lead to duplicating some of the vision tests. But both nice and knowledgeable.


StarStarStarStarStar Dr. Loree Wagner — 

The entire staff at The Family Vision Center is great! The professional care by Dr. Loree Wagner is excellent. I trust them with all my family's eye care needs.


StarStarStarStarStar The front desk receptionist was greeted with a crabby customer at the start of the day but handled... — 

The front desk receptionist was greeted with a crabby customer at the start of the day but handled it very well. This was something someone would not enjoy at the start of the day but she did awesome at handling the situation.


StarStarStarStarStar Thank you! — 

This was the most pleasant experience that I have had at a vision center. Thank you!


StarStarStarStarStar 5 Star — 

Change is not always for the best. Keep what you have , because it is very good.


StarStarStarStarNo Star General appointment — 

For me, I had a typical appointment at the Family Vision Center. What that entails however, was the same friendly service I recieve everytime and made life easier during the entire process. Would always reccomend this place.


StarStarStarStarStar As usual, a great experience for me and my son. Thanks so much! — 

As usual, a great experience for me and my son. Thanks so much!


StarStarStarStarStar Great Eye Care — 

Our family has been coming to Family Vision Center for many years now. Dr. Rob and Dr. Loree are both wonderful, and their staff are the best! Heather and Daniel really know what eyewear looks best on every face, and our fits have always been perfect. We would definitely recommend the practice for any family, friends and neighbors.


StarStarStarStarStar I have been wearing glasses and contacts for nearly 60 years — 

I have been wearing glasses and contacts for nearly 60 years. The products and services I am currently receiving from the Family Vision Center are the best ever. The entire staff is courteous and professional.


StarStarStarStarStar Te only reason I had to wait on the appointment, there had been a snow day cancellation earlier in... — 

Te only reason I had to wait on the appointment, there had been a snow day cancellation earlier in the week and trying to get everyone seen caused a little back up. I did not feel rushed during the appointment.


StarStarStarStarStar Outstanding service and product — 

Outstanding. I tried the cheaper glasses from another eye glass store and they caused nothing but issues. Trying to save a couple of dollars was not worth the aggravation.


StarStarStarStarStar I am not impressed with the front desk staff. They are not very friendly — 

I am not impressed with the front desk staff. They are not very friendly. I would like to see the office place greater importance on customer service. I like to feel welcome and values when I walk into an office. While there were no specific problems or incidents, there was also no effort to be friendly and courteous. I witnesses two other patients who did have problems being treated rudely. I will most likely change eye care provider.


StarStarStarStarStar Excellent service — 

Definitely great service and professional staff.


StarStarStarStarStar Great Exam and Service — 

As always the exam was very smooth and no issues throughout. I like the training that occurred as well.


StarStarStarStarStar Daniel informed me that the warranty of my lenses was longer than I had assumed — 

Daniel informed me that the warranty of my lenses was longer than I had assumed. So as while my RX did change, I would have had the lenses fixed earlier as the anti-glare was deteriorating...but also, I still would have gotten a new eye exam.


StarStarStarStarStar Great Service — 

Everyone here was very kind and professional. I had great service.


StarStarStarStarStar Family Vision Center — 

Exceptional service with very cutting edge equipment for testing ones eye health and vision testing. Very impressive!


StarStarStarStarStar Family Vision — 

Great office and love the people!! Everyone treats you like a person and not a number!!


StarStarStarStarStar Thank you! For helping Sara. — 

Thank you! For helping Sara.


StarStarStarStarStar Great appointment — 

Everyone was great from the front staff to the doctor. Professional and helpful.


StarStarStarStarStar Friendly and honest — 

Very friendly staff and did not feel rushed at all. Each person was upfront and honest with their responses to my questions and their diagnosis.


StarStarStarStarStar Everyone was very professional and great to work with — 

Everyone was very professional and great to work with. The doctor explained things very thoroughly.


StarStarStarStarStar Wonderful place!! — 

Great place!! Super modern and awesome staff. Very impressed and would recommend highly!


StarStarStarStarStar Family Vision Center shines! — 

The whole staff was very professional!!


StarStarStarStarStar Awesome service — 

Just keep doing what you're doing.


StarStarStarStarNo Star I did not find the front desk staff to be very welcoming or helpful — 

I did not find the front desk staff to be very welcoming or helpful. They seemed put out when I called to inquire about my benefits and scheduling and I didn't find them to have good customer service skills when I arrived for my eye exam appointment and subsequent eyeglass fittings. I enjoy the doctors and optical staff very much.


StarStarStarStarStar Question 5 - There wasn't really an answer I wanted to choose — 

Question 5 - There wasn't really an answer I wanted to choose. I did make a purchase but can't answer since I have not received the product as of now.


StarStarStarStarStar Very satisfied.  — 

My first time in this office but had a very good experience. Would recommend this office highly.


StarStarStarStarNo Star Eye care — 

I was shown respect.I'm in a wheelchair and moving around becomes a challenge.I was able to move around the exam room.I felt very comfortable.


StarStarStarStarStar It was nice that because I was going to have to wait 35-40 minutes for my new lenses to be cut and... — 

It was nice that because I was going to have to wait 35-40 minutes for my new lenses to be cut and fit to my existing frames, I received a gift card to go over to Starbuck's for a free treat, which made the wait so much easier! That is GREAT customer service!!!!


StarStarStarStarStar You get 5 stars Lorie. I always enjoy my appts with you — 

You get 5 stars Lorie. I always enjoy my appts with you. You explain things so carefully and make the most out of our time.


StarStarStarStarStar I felt a lot of pressure to purchase glasses at your location and they were verypricey — 

I felt a lot of pressure to purchase glasses at your location and they were verypricey


StarStarStarStarStar Great doctors. Great office staff. Great sales staff. — 

Great doctors. Great office staff. Great sales staff.


StarStarStarStarStar Never visited any other eye care specialist.. — 

Never visited any other eye care specialist... Have always been treated well in the ten years I have been a patient


StarStarStarStarStar The nice nice girl that fixed my Glasses Frame went out of her way to make sure I was completely... — 

The nice nice girl that fixed my Glasses Frame went out of her way to make sure I was completely satisfied with her work, and I was. So very personable and a great asset to Your business, Your whole staff, made me feel like a old friend visiting. Thanks for all You do!!!!!!!!!!!


StarStarStarStarStar I choose a pair of glasses and the lady marked he lenses and took notes and said when I was ready... — 

I choose a pair of glasses and the lady marked he lenses and took notes and said when I was ready to just call and she could do the order over the phone. Today I came in to make sure the glasses were what I wanted. The lady at the front said someone was sick and they only had 1 person available. I waited patiently while another lady was helped (who I actually knew). While the other lady was looking at glasses I asked the man if my info was in the computer and he said he could not find any notes. I found a pair of glasses and waited till they were done. When she left the man went to help another lady that was there after me and greeted her and started to help her. I was at the same counter and was totally ignored. I did not know what to say right then and walked out! I will not be coming back because of the lack of customer service I received. I will be sure to let me friends know of my experience while trying to purchase glasses. I am very disappointed with my experience!


StarStarStarStarStar It is always a pleasure to come to your office — 

It is always a pleasure to come to your office. The staff is so friendly, Katie always greets me with a smile, I trust Dr. Rob completely and enjoy talking to him, and Daniel is the best.


StarStarStarStarStar all answers I gave are true. my last appt. was great. — 

all answers I gave are true. my last appt. was great.


StarStarStarStarStar 2minutes — 

Have always felt my vision has been made as near perfect as it can be given the many different deficiencies of my eyes at my age.


StarStarStarStarStar Everyone was pleasant and made the experience very nice. — 

Everyone was pleasant and made the experience very nice.


StarStarStarStarNo Star Attentive and professional  — 

I always leave Broomfield family vision center feeling like they took the time to go through everything with me. I have to have medical eye exams and I'm always confident that I get the care I need. I do feel there is a slight pressure to buy frames/new glasses evey year but if I insist on keeping my frames they respect that. Overall family vision center is fantastic!


StarStarStarStarNo Star Ome Suggestion — 

My only suggestion is to encourage patients when doing the eye exam. If a patient can't do a test it's not the end of the world and just move on. Also taking someone's blood pressure AFTER an eye exam (especially if not all the tests went well) is probably not as accurate as taking it before.


StarStarStarStarStar So great — 

The staff were super friendly to my son and I. I had a wonderful experience.


StarStarStarStarStar Beautiful office, friendly staff and easily accessible location. — 

Beautiful office, friendly staff and easily accessible location.


StarStarStarStarStar Pleased — 

WE will be back. Thank you.


StarStarStarStarStar Eye exam and glasses — 

Great comfortable environment, very helpful in selecting eyewear that fit and were comfortable even after two ear surgeries and being sensitive behind my ear. Great selection of eyewear. Worked flawlessly with my eye insurance.


StarStarStarStarStar 4 the eye glasses are expensive. — 

4 the eye glasses are expensive.


StarStarStarStarStar Very pleasant office, all personnel were very professional and knowledgeable — 

Very pleasant office, all personnel were very professional and knowledgeable. Very up-to-date regarding equipment and technology.


StarStarStarNo StarNo Star I believe you need to do a better job on reviewing available benefits — 

I believe you need to do a better job on reviewing available benefits. I believe I was eligible for new frames and new lenses. However, no one discussed this with me.


StarStarStarStarStar Exceptional service. — 

Highly recommend Family Vision Center.


StarStarStarStarStar Exceptional service. — 

Exchanged new eyewear within 30 days with no problems. Heather was wonderful.


StarStarStarStarNo Star Kudos — 

Dr. Loree gives thorough quality care, and the staff is very helpful, friendly, and professional. Good job!


StarStarStarStarStar Nice office and great options frames - great staff! — 

Nice office and great options


StarStarStarStarStar Best Experience I have had at an eye doctor!! — 

Family vision center is the best. They are all professional, friendly, and knowledgeable. Would highly recommend .


StarStarStarStarStar Great service and selection! — 

Family Vision Center had great service, from the front desk to the doctor, to the optician. Also, the selection of glasses and eyewear is quite nice.


StarStarStarStarStar Very friendly. Very thorough and informative. — 

Very friendly. Very thorough and informative.


StarStarStarStarStar To the office. — 

Five star for sure. Thanks


StarStarStarStarStar supper  — 

five start service. I love it!!


StarStarStarStarStar I have been going to this vision clinic for many years and am very pleased with their service!  — 

I have been going to this vision clinic for many years and am very pleased with their service!


StarStarStarStarStar They both greeted me very pleasantly right when I entered. — 

They both greeted me very pleasantly right when I entered.


StarStarStarStarStar Everyone in the office was friendly and caring. — 

Everyone in the office was friendly and caring.


StarStarStarStarStar Friendly and efficient visit — 

Greeted promptly and taken back within a couple minutes. Everything was explained as we went throught the various exam stations and Dr.Wagner completed the exam after ensuring all my questions were addressed. Within 30 minutes the exam was complete and I was looking at updating my prescription. Very good visit!


StarStarStarStarStar Doctor didn't have much personality — 

Doctor didn't have much personality


StarStarStarStarStar Doctor didn't have much personality — 

Doctor didn't have much personality


StarStarStarStarStar 5 stars — 

I was very happy with the service I received from everyone!


StarStarStarNo StarNo Star I had to fill out new forms when I got to your office. — 

I had to fill out new forms when I got to your office.


StarStarStarStarStar Great service! — 

Love this practice! Top notch service from friendly staff. Also, they embrace technology so efficiency of your visit is great!


StarStarStarStarStar Dr. appears competent and was approachable. Receptionist were professional, timely, and courteous — 

Dr. appears competent and was approachable. Receptionist were professional, timely, and courteous. Vision specialists answered all my questions and and a few I didn't know I had. Heather has a good working knowledge of her products and is intuitive and probing with questions.


StarStarStarStarStar My only concern is in regards to my contact order — 

My only concern is in regards to my contact order. I thought I purchased 12 months, but the bill says 90 days. The price was very expensive for only 90 days. That was not made clear. I need to call and verify to determine if I need to cancel my order.


StarStarStarStarStar Always satisfied — 

Eye health is extremely important and I trust them to keep my vision healthy.


StarStarStarStarStar great work  — 

Fantastic team! The technology used for my exam was more accurate than any other doctors office I've been to.


StarStarStarStarStar Always feel comfortable when making a visit to your office — 

I always feel comfortable when making a visit to your office. I appreciate being able to see my medical chart on the computer screen as we discuss that results if my eye examination. Very pleasant atmosphere.


StarStarStarStarNo Star anna — 

stuff its very friendly and nice.


StarStarStarStarStar Five Stars, Was very impressed overal with all phases — 

Five Stars, Was very impressed overal with all phases of the Examination!


StarStarStarStarStar I have been coming here for years and enjoy the staff, and trust them totally for glasses and for... — 

I have been coming here for years and enjoy the staff, and trust them totally for glasses and for my eyes.


StarStarStarStarStar Family vision center  — 

Great experience. Everyone there is very professional and very knowledgeable. Explaining everything as they went along. Nice


StarStarStarStarStar They made me feel the most important thing was, that I was completely satisfied with the eye... — 

They made me feel the most important thing was, that I was completely satisfied with the eye glasses I purchased.


StarStarStarStarStar I spent 20 years in a customer service industry, and it is evident that customer service is a... — 

I spent 20 years in a customer service industry, and it is evident that customer service is a priority! The entire staff is exceptional.


StarStarStarStarStar Great Service — 

I enjoyed my visit and felt that the care I received was excellent


StarStarStarStarStar I ♥ Family Vision! — 

I recommend Family Vision to everyone! My family all gets care here, as well as my sisters family and my friends family too!!!


StarStarStarStarStar This was my first visit and I was very impressed with the clinic and the service I received — 

This was my first visit and I was very impressed with the clinic and the service I received. Thank you!


StarStarStarStarStar Questions 4 & 5 don't apply to us, because you have been our eye doctor for so many years we don't... — 

Questions 4 & 5 don't apply to us, because you have been our eye doctor for so many years we don't remember the last one.


StarStarStarStarStar Splinter in my eye — 

Dr. Lore was great. She took her time and was very gentle. I am only sorry that I put her behind schedule for the afternoon. It probably took her 45 minutes. Splinter was clear in clor and difficult to find. I will certainly be using her when it is time for my regular check up..


StarStarStarStarNo Star The waiting time for the doctor is too long after the first technician checked my eyes.  — 

The waiting time for the doctor is too long after the first technician checked my eyes.


StarStarStarStarStar I have been disappointed in the Maui Jim sunglasses, having broken them three different times. — 

I have been disappointed in the Maui Jim sunglasses, having broken them three different times.


StarStarStarStarStar This business is professional and has consistently given patient care over and above all my expecta — 

This business is professional and has consistently given patient care over and above all my expectations


StarStarStarStarNo Star Vicki and I have been coming to this office for over 20 years — 

Vicki and I have been coming to this office for over 20 years. Other than the expense some years we have never had a problem with the service or friendliness of the staff.


StarStarStarStarStar I did not like the fact that I was told the optomap retinal exam costs $39 after it was done — 

I did not like the fact that I was told the optomap retinal exam costs $39 after it was done. I was not advised of the additional fee before hand. The cost of the lenses/frames seemed very high. I will be taking my business elsewhere and will not be returning to your office.


StarStarStarStarStar First time I have had Loree and I really enjoyed the detail she went through with my eyes — 

First time I have had Loree and I really enjoyed the detail she went through with my eyes. Heather has helped me in the past and was great again.


StarStarStarStarStar Great first visit! — 

Having been to a regular 'office' optometrist as a child and then 'mall' and quick visit optometrist and vision places since college, this was a great, comfortable and complete exam (after 3 years lax) with all the tools to not only check my eyes, but fit my glasses properly after the exam and new prescription. I will definitely be coming back and recommend others.


StarStarStarStarStar Great experience — 

Knowledgeable doctor and very helpful staff.


StarStarStarStarStar Your practice is exceptional! It is a stand out, one of a kind office that I left feeling like I... — 

Your practice is exceptional! It is a stand out, one of a kind office that I left feeling like I had relevant information I could use. Every person is professional and caring and genuinely interested in the patients they see!


StarStarStarNo StarNo Star Jury is out — 

The front desk workers were not very friendly nor did they try very hard to understand my questions. Overall, I'm not sure if I got the most affordable or the best option for my eye needs. Time will tell. Dr. Rob and the technician were very professional and knowledgeable.


StarStarStarStarStar Excellent Practice and the teamwork and coordination clearly shows - highly recommend!!  — 

Excellent Practice and the teamwork and coordination clearly shows - highly recommend!!


StarStarStarStarStar When I arrived the recept. was on the phone and completely ignored me until she was finished — 

When I arrived the recept. was on the phone and completely ignored me until she was finished. She could have acknowledged my presence without interrupting her call.


StarStarStarStarNo Star The Doctor was very open about my eyes — 

The Doctor was very open about my eyes


StarStarStarStarStar It is always a pleasure to see all of you. — 

It is always a pleasure to see all of you.


StarStarStarStarStar I was coming over from an eyecare office and optometrist that I had used for over 45 years — 

I was coming over from an eyecare office and optometrist that I had used for over 45 years. I was dreading the change, however the staff made the transition a very pleasant experience and the llevel of care exceeded my expectations.


StarStarStarStarStar Eye appointment with Dr Rob — 

My appointment time was honored, no waiting. The information given me was easy to understand, All my questions were answered. I felt well taken care of.


StarStarStarStarStar Pleased with service and care received — 

I am always pleased with the service and care I receive at Dr. Rob and Dr. Loree's office. This is from the time I walk in to the time I leave. Keep up the excellent work!


StarStarStarStarStar will be coming back for my next appt  — 

will be coming back for my next app t


StarStarStarNo StarNo Star There is a different feel from your staff then from you — 

There is a different feel from your staff then from the doctors. The doctors are amazing!


StarStarStarNo StarNo Star Eye concern — 

Am having trouble with clouding in both eyes which is very concerning. I was diagnosed with CSR last year and was told it should get better but it hasn't. Would like to now if there are other options.


StarStarStarStarStar Altho I bought glasses, I won't see them for a couple weeks but am really looking forward to them,... — 

Altho I bought glasses, I won't see them for a couple weeks but am really looking forward to them, because they promise to be so much better than what I've got now.


StarStarStarStarStar Best eye care in town — 

These guys are the best. Every staff member is well trained and very patient Loree.


StarStarStarStarStar Check the grammar/spelling of question 5, "your" should be "you". — 

Check the grammar/spelling of question 5, "your" should be "you".


StarStarStarStarStar I thoroughly enjoy each visit at Family Vision — 

I thoroughly enjoy each visit at Family Vision. My appointment is informative, and each one of my concerns addressed. The staff is great! I feel like family!


StarStarStarStarStar I appreciate the vibe. Nice and easy. Thanks for taking such good care of me. — 

I appreciate the vibe. Nice and easy. Thanks for taking such good care of me.


StarStarStarStarStar could not answer # 4 because I have never been to an eye specialist EVER, — 

could not answer # 4 because I have never been to an eye specialist EVER,. so this visit was interesting to me.


StarStarStarStarNo Star The exam was awesome! I am still getting over the sticker shock for new glasses. — 

The exam was awesome! I am still getting over the sticker shock for new glasses.


StarStarStarStarNo Star Front desk is Rude — 

Title says it all but he Drs. are some of the best in town. Ignore the front desk and focus on the quality of medical care.


StarStarStarStarStar I had the best time ever at the eye docters — 

I had a amazing time at the eye doctors


StarStarStarStarStar Top of the line rating — 

When I left Dr. Wagner office I felt that I had the most thorough and complete exam that I have ever had in my life.


StarStarStarStarStar I purchased eyewear but I cannot rate the quality until I receive them. — 

I purchased eyewear but I cannot rate the quality until I receive them.


StarStarStarStarStar Awesome service — 

The service I have received here is by far the best I have gotten anywhere, I highly recommend this office, staff is great and the quality of the products offered are beyond comparison. After all this is your eyes we are talking about.


StarStarStarStarNo Star Work on reception  — 

The receptionist was working with a client when I walked in, which is to be expected. I would not have rated her negatively if I had not had a very bad experience with her the first time I walked into your office a year ago. She and another worker were gossiping and I was ignored for awhile. She then could not find the online info I had submitted, nor could she locate the records I transferred from my previous eye clinic. I almost left before I started, which would have been a shame, because I really like everything else about your services.


StarStarStarStarStar I was very impressed with the staff and level of service provided to me — 

I was very impressed with the staff and level of service provided to me. I feel very confident with the eye care I received and will receive in the future as I have made Dr. Robert Wagner my new Optometrist.


StarStarStarStarNo Star Doctors and services are great! — 

The ladies at the front desk are really not pleasant to deal with, on the phone or in person. But the quality of service outweighs bad support staff.


StarStarStarStarStar Great Place to get vision checked and nice glasses  — 

The staff is very professional, kind and thorough.


StarStarStarStarStar Fantastic experience — 

This is the second time I have had my annual eye exam here, and it has exceeded my expectations again. The staff is warm and knowledgable. The equipment is state-of-the-art. There is a good selection of glasses to choose from.


StarStarStarStarStar New Patient Eye Exam  — 

Excellent eye care! Highly recommend to everyone!!


StarStarStarStarStar Very professional and quick visit no waiting!!! — 

Very professional and quick visit no waiting!!!


StarStarStarStarNo Star Family Vision Center — 

Appointment went smoothly and the group is very friendly and professional! :-)


StarStarStarStarStar You guys are great — 

You guys are great. The receptionist, the first girl that gave me the tests, the doc, and the glasses guys. Everyone was very helpful. I have never had an eye doctor give me such a detailed explanation of my crappy eyes. I am pretty stoked about you guys. Maybe overly stoked. I could become a stalker. Who knows.


StarStarStarStarStar I enjoy coming to Family Vision Center — 

I enjoy coming to Family Vision Center. You are all professional, personable, knowledgeable and friendly. You're all like our family. Thanks.


StarStarStarStarStar I have no complaints at all — 

I have no complaints at all


StarStarStarStarStar I accidentally arrived 3 hours early! They fit me in within a matter of minutes and I did not feel... — 

I accidentally arrived 3 hours early! They fit me in within a matter of minutes and I did not feel rushed and received the attention I needed. Heather was great with providing me with all the information I needed to make a choice of new glasses and frames.


StarStarStarStarNo Star Great eye care experience — 

I did not see an optometrist here as I have my own doctor but went in to look at new glass frames. Heather was available to help me immediately. I found her to be very friendly, knowledgeable, helpful. All in all, an enjoyable experience.


StarStarStarStarStar Wonderful visit — 

We are very pleased with the care we get at Family Vision Center. We've been coming to the Center for over 10 years and have also valued the care that we have received.


StarStarStarStarNo Star Elimation of my Vision Plan was explained and options available thoroughly expressed — 

Elimation of my Vision Plan was explained and options available thoroughly expressed. While disappointed, I believe the best option was stilled presented thru this office.


StarStarStarStarStar Great! — 

I love the optical department here. Great styles, and excellent personal assistance.


StarStarStarStarStar Great! — 

My whole family loves FVC!


StarStarStarStarStar Irene Ribera — 

Great and thorough appointment.


StarStarStarStarStar Family Vision Center — 

Excellent customer service.


StarStarStarStarStar great experience  — 

Great experience from beginning to end


StarStarNo StarNo StarNo Star When I made the appointment I asked how much it would be. I was told between $175 and $300 — 

When I made the appointment I asked how much it would be. I was told between $175 and $300. My bill was $380! That was an unreasonable difference in my opinion. I haven't paid off my deductible yet so the cost wasn't covered. I was left wondering if all the tests were necessary for the diabetic screening I asked for. Nobody even tried to apologize for this. I believe I should have been told which tests were part of the diabetic screen and which were not so I could have chosen what I wanted to have done and not just given every test under the sun. I left the place feeling as if I had been ripped off.


StarStarStarStarStar Thank you for the service. — 

Thank you for the service.


StarStarStarStarStar Always a pleasure to have an eye exam at FVC. — 

Always a pleasure to have an eye exam at FVC.


StarStarStarStarStar The only negative is how costly everything was — 

The only negative is how costly everything was. By the time I walked out the door I had spent $600, even with eye insurance. I wish there was a savings program or some discount on frames or rebates on contacts, etc. It would really help.


StarStarStarStarStar A Wonderful Experience  — 

Katie at the front was wonderful to work with, I was able to get in quickly and I felt very comfortable throughout my visit.


StarStarStarStarStar Get Your Eye Exam — 

The Dr.s and staff make it easy. If you are reading this make an appointment. You will be glad you did.


StarStarStarStarNo Star I have been with the Family Vision Center for many years — 

I have been with the Family Vision Center for many years. I keep going back because they know me and my vision. They are so friendly and seem reasonable on the price of their glasses. Thank you very much,look forward to seeing you for many years to come.


StarStarStarStarNo Star No comment — 

Can't stand the fact that I can't buy a stick of gum without being asked to complete a survey. If I am not happy, you'll here from me without asking for a survey. I was satisfied, and will return when I think it's time.


StarStarStarStarStar Great place — 

everyone from the receptionist to the doctors to the eyecare specialist was exceptional and very kind. I would recommend this office to any and all of my friends.


StarStarStarStarStar Great service!  — 

Very friendly staff, doctor answered all my questions. It turned out I didn't even need prescription glasses. I appreciate Dr. Robert's honest, and the fact that he was not pushing me to get something that I don't really need. My husband saw him a few weeks before I did and also had a great service. He just had a slightly longer wait thsn I did, but nothing that you shouldn't expect when going to any medical office. o get anything that I actually don't have a really need for


StarStarStarStarStar Visit — 

Visit went very well. Contacts on order for fitting. Dr. Wagner offered some new contacts that I haven't tried before.


StarStarStarStarStar no comment — 

your office was suppose to send me a copy of my prescription.I have not receive yet.


StarStarStarStarStar Wonderful visit — 

The entire staff was friendly and knowledgeable. All steps were explained well by the staff and Dr. Rob. Heather was great in taking time to fit me with perfect frames! Definitely my new permanent eye doctor


StarStarStarStarNo Star I was very thankful to be given a sample of the allergy drops that I needed and was impressed with... — 

I was very thankful to be given a sample of the allergy drops that I needed and was impressed with how nice the office was and how friendly the staff was. I did have a couple of tests done and I wish I would have asked or been told what those tests were and what the results were.


StarStarStarStarStar Great service — 

I like the clear why things are explained, the office staff is very professional, and friendly. My appts have always been on time and I have never had to wait.


StarStarStarStarStar Daniel is always great and works hard to make sure I get the right frames/lenses — 

Daniel is always great and works hard to make sure I get the right frames/lenses. He is always smiling and friendly. Really takes the time to make sure you are fitted well. I was disappointed to find out you are no longer are in network for Superior Vision insurance. If you stop giving the same discount I got with Superior that could become an issue down the road.


StarStarStarStarStar Great service — 

As always, I received great service.


StarStarStarStarStar Excellent Eye Care — 

Excellent eye care in emergency situations on several occassions. Bleeding from eye one time, construction site particles blown in eye and removed promptly. Highly recommend top level of service and eye care.


StarStarStarStarStar Extra thanks to the young woman that removed the objects from my eye on the previous day. — 

Extra thanks to the young woman that removed the objects from my eye on the previous day.


StarStarStarStarStar Knowing about the extra charge for the one eye screening would be helpful — 

Knowing about the extra charge for the one eye screening would be helpful. Having the test done then told it was not covered but would be extra $39.00 wouldn't feel so awkward. Patients should have the choice to have it or not have it. The people are terrific and the dr outstanding. You left knowing more about your eyes and how to care for them.


StarStarStarStarStar Irene Ribera  — 

Your staff is always pleasant to me. Thanks!!


StarStarStarStarStar Love you guys...the service is always great and your products and far superior. — 

Love you guys...the service is always great and your products and far superior.


StarStarStarStarStar Very Friendly office — 

Great visit! Everyone is so nice. Dr Wagner is awesome!


StarStarStarStarStar caring — 

It is wonderful to be treated as an individual who is cared about and not just a customer.


StarStarStarStarStar Eyecare Excellence — 

If you're looking for a standard of excellence for your next eye exam, I would recommend Family Vision Center.


StarStarStarNo StarNo Star Okay but won't be back — 

I felt like the entire exam was over-priced and I've used this insurance before. I didn't find myself comfortable or the service to be anything extraordinary. I felt like I was being chastised a bit at times which pushed my buttons. I thought overall the experience was average and will not likely return.


StarStarStarStarStar review — 

Everything is just fine the way it is.


StarStarStarStarStar Eye exam — 

This was the best eye exam I have ever had! All the staff was very friendly and courteous! The doctor explained everything and answered all my questions!


StarStarStarNo StarNo Star The front desk person should welcome you by name not just give you a clipboard and say "fill this... — 

The front desk person should welcome you by name not just give you a clipboard and say "fill this out". Intern should say her name and my name with a greeting.


StarStarStarStarStar 8. I was impressed that I could get custom fit magnetic lenses in a hour. — 

8. I was impressed that I could get custom fit magnetic lenses in a hour.


StarStarStarStarStar Excellent Service — 

I am so pleased to be back at Family Vision Center! Lovely facilities, prompt service, state-of-the-art technologies. Love this place.


StarStarStarStarStar Great Customer Service! — 

For being a new member and this being my first appointment the customer service was fantastic, its probably the best I've ever been treated at an eye care facility. Thank you!


StarStarStarStarStar I have been a patient at Family Vision for over 10 years — 

I have been a patient at Family Vision for over 10 years. I always feel I have a very thorough exam and have all my questions answered.


StarStarStarStarStar Killer place 5* — 

They are passionate about what they do I recommend the optamap to watch eye health and they have folks that care about how you look and can you see and make sure they get everything right. Best service I've received in a while. Definite would recommend. They aren't there to make money as much as they are there to help you find the perfect set of glasses


StarStarStarStarStar Family Vision Center — 

The office/waiting room/exam rooms are always beautifully clean and have a comforting atmosphere. Dr. Loree was helpful in explaining my new contact lens solution, and she spent a lot of time getting the perfect prescription for my contacts which was very nice of her. She is very knowledgeable and courteous.


StarStarStarStarStar Always a pleasant experience, everyone always seems very willing to provide excellent service. — 

Always a pleasant experience, everyone always seems very willing to provide excellent service.


StarStarStarStarStar Dr. Loree and staff are awesome! — 

Dr. Loree, Heather and Daniel are extremely professional and experienced. Dr. Loree is great at explaining what's going on with my vision. Plus the it's really great to get a picture of my eyes with the Optimap instead of having to have my eyes dialated. As far as selecting glasses, Heather and Daniel are extremely good at finding eyewear that suits my face and complexion.


StarStarStarStarStar Very Good — 

I returned after 2 years and paid out of pocket due to the great service.


StarStarStarStarStar Dr. Loree and Daniel took the time to explain everything very well — 

Dr. Loree and Daniel took the time to explain everything very well. Daniel was very patient going over all the billing and what glasses would be best for my needs. Thanks all!!!


StarStarStarStarStar annual exam — 

Dr. Loree uses state of the art equipment. My eye exam is always through and everything is explained in a way that I can understand. Dr. Loree understand my medical issues that could effect my vision and communicates well with my medical doctor.


StarStarStarStarStar A service I wouldn't blink at — 

Great service, great technology, and the best part is that I didn't have the dilated eyedrops. All hail super cameras.


StarStarStarStarStar Nice facilities — 

This place is clean and comfortable, and the folks are friendly and knowledgable.


StarStarStarStarStar Family Vision Center — 

I have eye issues that make my exams more time consuming and complex than a normal person. Dr. Loree is extremely knowledgeable, took all the extra time needed for my exam and to explain everything in great detail and to my complete satisfaction. She's just terrific and is running a great practice!


StarStarStarStarStar Your entire Team have always gone out of their way to make You feel Welcome and appreciated — 

Your entire Team have always gone out of their way to make You feel Welcome and appreciated. Always enjoy the visits


StarStarStarStarStar New Glasses! — 

Heather was so helpful and patient in helping me find my new frames and explaining the lens options. The new technology of fitting the frames is amazing! I am confident my new glasses are going to be perfect!


StarStarStarStarStar Excellant Eye Care — 

I was treated very well and had excellent customer service while there.


StarStarStarStarStar Great Digital Eyewear.  — 

Especially like the sunblockingcapabilities. Superior to my former glasses.


StarStarStarStarStar excellent services  — 

To have Dr Loree Wagner as my eye doctor means that I am in the best care possible . I have been her patient for many years . Thank you Dr. Loree o;) .


StarStarStarStarStar Best eye doctor and staff that there is. Absolutely get and deserve all 5 stars.  — 

Best eye doctor and staff that there is. Absolutely get and deserve all 5 stars.


StarStarStarStarStar Great appointment — 

Everyone was great! They went above and beyond making my daughter feel comfortable.


StarStarStarStarNo Star Very Good Visit — 

Thanks for the help, used vision benefit to buy non-prescription sunglasses because of good eyesight. Didn't know that was possible.


StarStarStarStarStar Fantastic!  — 

I loved the office and was very pleased with my service


StarStarStarStarStar Happy to do the survey... — 

Happy to do the survey....chose not to write review, but so far, unsuccessful sending without review, so this comment is FYI.


StarStarStarStarStar Another great experience at Family Vision Center! I appreciate all of the state of the art... — 

Another great experience at Family Vision Center! I appreciate all of the state of the art equipment that allows for finding the perfect pair of glasses. Awesome staff and convenient location. I love my new Silhouette frames!


StarStarStarStarStar Great staff and doctors! — 

We've been going to Dr. Rob for about five years, maybe more and he has always been very thourough and informative. We wouldn't want to see anyone else.


StarStarStarStarStar Wonderful staff! — 

Will recommend to friends and family.


StarStarStarStarStar Eye Examine — 

was a good visit as usual.


StarStarStarStarStar Needed a small repair, I was in & out in about 5 minutes, glasses wearable again — 

Needed a small repair, I was in & out in about 5 minutes, glasses wearable again. No charge! Thanks a bunch.


StarStarStarStarStar anna reilly  — 

love Dr. Rob and his staff. I look forward to picking up my glasses and seeing him and his team next year


StarNo StarNo StarNo StarNo Star Great Appointment. Terrible Service. — 

I've always enjoyed visiting Dr. Loree. She's always been very kind and patient. I've never had problems at this office before. However, I would label this the worst experience for me. Selecting glasses was a complete hassle because the person I worked with was a complete tyrant in all the decisions I made. Impolite, controlling, and completely inconsiderate of my feelings. She would instantly disapprove of any of the glasses I had picked and push them to the side as if they weren't an option. Because of her actions, I refuse to ever purchase glasses from there again. I've just never been so disgusted leaving this office before. What a complete disaster.


StarStarStarStarStar Great place! Long wait. — 

The initial exam with the technician was very prompt - but I did spend a lot of time waiting for the doctor after that. The staff and the facilities are great, my only concern is the wait time before the doctor steps in. This is my second appointment here, and I noticed this the first time as well.


StarStarStarStarStar Family Vision is Great — 

I have been seeing Family Vision Center at my daughter's recommendation for several years. I am sure I receive very good vision care and I know that Loree really cares about my vision


StarStarStarStarStar Helpful staff — 

Helpful staff fax an important report to my office that was completely unrelated to my eye exam. She did not question me or give pause; she just faxed my paper.


StarStarStarStarNo Star Eye exam and glasses purchase — 

Very good. Would recommend to others.


StarStarStarStarStar Fantastic! — 

My husband and I had a great experience here! No complaints!


StarStarStarStarNo Star I used to receive a nice set of Boston Products when I ordered contacts and I loved this for... — 

I used to receive a nice set of Boston Products when I ordered contacts and I loved this for travel. The last three visits I have not received any they said they were out the first two years and to come back which I did one of the times and still nothing. I also would buy my solution for a better price then the stores and this is no longer an option.


StarStarStarNo StarNo Star Bad experience with front desk personnel.  — 

Doctor Wagner was wonderful as well as some of the staff. We had a bad experience with one of the front desk receptionists.


StarStarStarStarNo Star I already refered my parents to Family Vision for they're next eye exam. — 

I already refered my parents to Family Vision for they're next eye exam.


StarStarStarStarStar Wonderful  — 

This place was wonderful, they treated my 5 yr-old son and I with respect and the assistant and dr where patient and kind. The lady that help with getting my sons glasses ordered was very friendly and had a lot of eye glass options for him. Would recommend this place for the whole fmily. Was very happy with the service provided


StarStarStarStarNo Star I didn't answer #4 as this is the only office that I have been to for eye care in several years... — 

I didn't answer #4 as this is the only office that I have been to for eye care in several years ---


StarStarStarNo StarNo Star I did notice that the bill showed a charge for "vision field", This service was not performed! — 

I did notice that the bill showed a charge for "vision field", This service was not performed!


StarStarStarStarStar Thorough, knowledgable, pleasant! — 

Very pleasant experience. Dr. Loree extremely thorough and caring. Also great experience for my sons with dr Robert! Highly recommend!


StarStarStarStarStar Professional, informative, skilled — 

Impressed with both doctors!


StarStarStarStarStar I've been getting eye exams since I was 2 years old, and I don't think I've ever had the thorough,... — 

I've been getting eye exams since I was 2 years old, and I don't think I've ever had the thorough, professional and thoughtful care that Dr. Wagner gave me. She took her time and was concerned about my needs. Most excellent!


StarStarStarStarNo Star The front desk receptionist made me feel like I was in her way — 

The front desk receptionist made me feel like I was in her way. Hopefully she was having a bad day and this isn't how she responds to everyone!


StarStarStarStarStar excellent — 

I felt that everyone was truly interested in giving me the best care possible. they all listened and worked hard to do the best job possible.


StarStarStarStarStar eye exam  — 

The eye exam was a very good experience. If I am living here next yr. at this time, I will come back.


StarStarStarStarStar Family Vision Center — 

Kid Friendly, thorough and very helpful


StarStarStarStarStar FVC  — 

As always, an awesome experience.


StarStarStarStarStar There was a better explanation of the field of vision test — 

There was a better explanation of the field of vision test


StarStarStarStarStar Loree Wagner made me feel so at ease during my appointment — 

Loree Wagner made me feel so at ease during my appointment. My baby was fussy, and she was so patient and understanding. We took some breaks but we were able to get through the whole appointment. Also Heather was amazing and super helpful when I went back to pick out frames. I'll never go anywhere else!


StarStarStarStarStar Didn't answer #5 because I have not received my purchased products yet, and therefore cannot... — 

Didn't answer #5 because I have not received my purchased products yet, and therefore cannot currently comment on their quality.


StarStarStarStarStar I am very pleased with Family Vision Center! I have been loyal to Family Vision Center now for... — 

I am very pleased with Family Vision Center! I have been loyal to Family Vision Center now for about five years and once I discovered this office I have been so happy and had no reason to continue bouncing from office to office. I always have the best service and never have to wait.


StarStarStarStarStar Everybody in the office are extremely kind and helpful. VERY patient — 

Everybody in the office are extremely kind and helpful. VERY patient. I didn't feel pressured to hurry with my visit. DR. Loree Wagner was very concerned with my condition and showed me compassion.


StarStarStarStarStar Then entire staff is extremely friendly and professional and I fell my eyes are very well... — 

Then entire staff is extremely friendly and professional and I fell my eyes are very well cared-for by Dr. Wagner!


StarStarStarStarStar New patient — 

I've been wearing glasses and contacts for almost 20 years and have been going to Americas Best for the last 10. My first appointment at FVC was amazing! I had no idea how much can be uncovered about the eyes. The service was very friendly and informative. I will defiantly use FVC as my regular optometry office, I have already told people at work about them too!


StarStarStarStarStar Great place for vision care! — 

Great place for vision care!


StarStarStarStarNo Star Good experience — 

Overall great experience. Way more information about what they saw in my eyes and how healthy they were than any other appointment I've had.


StarStarStarStarStar Fast and Friendly — 

Title says it all, very nice visit.


StarStarStarStarStar Excellent eye care! — 

Our family has been going to Drs. Rob and Loree for at least ten years. Both doctors are patient and kind, willing to take time to answer questions. They stay current on technology that can assist in diagnosing and treating patients quickly and maintain good eye health. The support staff in this office is also top-notch and provide quality service along with excellent care. I would recommend them to anyone seeking great vision care they can trust!


StarStarStarStarStar Great visit — 

Very nice treatment and explanation of the outcome


StarNo StarNo StarNo StarNo Star My appointment time was 5:00pm — 

My appointment time was 5:00pm. Roughly at 5, I was taken for the preliminary examination process which took approximately 20 minutes. I was then left sitting in the exam room for 25 minutes waiting on Dr. Rob. I understand that it was his first day back after a conference, however, I do not think this excuses leaving any patient waiting for so long! I, too, am busy, and had to rapidly juggle other things that evening because of this wasting of my time. I left, frustrated, and really disappointed. As I need new contacts, I'm hoping that the contacts will help make up for the horrendous waste of my time, and I will be searching for a different vision center in the near future.


StarStarStarStarStar Best Service — 

Always enjoy coming my time at Family Vision. I learn something new about my eyes everything.


StarStarStarStarStar Great Eye Doctors — 

I really like going to Lori as she is very personable, and knowledgeable about my health.


StarStarStarStarStar Wonderful Place — 

Very professional and competent. I felt like I was an important patient and everyone tried to connect and be personable. I left with a very positive impression of the office.


StarStarStarStarStar The staff is always extremely helpful and courteous on every visit. Dr Rob Wagner is always great. — 

The staff is always extremely helpful and courteous on every visit. Dr Rob Wagner is always great.


StarStarStarStarStar Great New Office and Friendly Staff — 

I've been meaning to get over to this office since they opened in the last year or so and finally got there on a day off. I thought I'd be making an appointment for later and leaving, but they had an opening in just 20 minutes so I hung out and had my eye exam. Make sure you have a good hour and a half carved out for this because that is how long a new patient exam takes... I felt like I should have moved in by the end of it! But I did get new contacts and an updated prescription for my glasses, so it was productive. Very friendly staff, very new, clean office. Overall a great experience and it will be my family's stop for eye care.


StarStarStarStarStar Outstanding first impression — 

Dr Robert Wagner is the best eye doctor I have ever visited. I really liked his style, and he told me the truth. Daniel was very helpful about choosing eyeglasses, and I appreciated his smooth and professional bearing.


StarStarStarStarStar Quality service! — 

Family Vision Center always gives quality service!


StarStarNo StarNo StarNo Star Expensive — 

Seem to push for the more expensive products, Cost the most I have ever paid for glasses and did not even get the photosynthesis this time.


StarStarStarStarStar Great Eye Experience ! — 

I was in and out in less than an hour and had the rest of the day to do chores and relax. Great crew of people to work with,very experienced and professional.


StarStarStarStarNo Star Very good and professional service — 

Very good and professional service


StarStarStarNo StarNo Star I was a little frustrated that we didn't have the files from my old doctor to work with at my... — 

I was a little frustrated that we didn't have the files from my old doctor to work with at my visit. I was told when I made the appointment that a release would be sent to me, but I didn't get one. Eric started my exam, but didn't mention until he was almost finished that he was an intern. I was wondering if I'd made the appointment with the wrong person. I was also at the office for two hours. That seems like a very long time for an eye exam.


StarStarStarStarStar Getting new eye ware  — 

Went somewhere last year didn't like it so we came back even when we travel 80 miles to get there


StarStarStarStarNo Star A Review — 

My visit was acceptable.


StarStarStarStarStar You did a great job for our unique situation. Thank you all. The 4 of us don't have any complaints — 

You did a great job for our unique situation. Thank you all. The 4 of us don't have any complaints. The maxwell's.


StarStarStarStarNo Star Great eye doctors and technicians!!!! — 

Dr. Lori is very nice and thorough and Nicole the technician is great!


StarStarStarStarStar Excellent service — 

The technology combined with the service makes it a very pleasurable experience.


StarStarStarNo StarNo Star Vance was great — 

Vance was great. Not only was he very patient with my 4 yr old he got her involved which she loves to "help". He was very courteous we really appreciate that. Another lady that helped us with my husband's glasses was also very helpful and stayed late after they closed to make sure my husband liked the glasses. Which he didn't end up buying. My only complaint is that it is kind of expensive compared to an office we switched from. So for next year we will have to weigh our options. The service including the doctors provided or cost effectiveness. Overall a good experience.


StarStarStarStarStar Family Vision Center — 

Family Vision Center offered great personalized care and provided clear unambiguous information about my eye health.


StarStarStarStarStar Awesome! — 

Everyone is the office is very kind and truly has your best interest in mind!


StarStarStarStarStar I thought Family Vision did a very thorough job. You guys were great. Thank you. — 

I thought Family Vision did a very thorough job. You guys were great. Thank you.


StarStarStarStarStar Great optometrist/optician choice — 

I've spend a bit more and gotten quite a lot less from supposedly "higher-end" eyeglass providers. These folks were very pleasant, knowledgable, and professional. Thanks!


StarStarStarStarStar I'm glad you sent this because i was thinking about a way to tell you how glad i was to have found... — 

I'm glad you sent this because i was thinking about a way to tell you how glad i was to have found your place. Usually after an eye exam, i feel like i've been rushed thru and been sold things i didnt want, plus not being sure i have a good prescription. At FVC, i left feeling confident about my prescription and the purchases i made. Heather spent the extra time with me, a new patient, going what i needed to know. Thanks to Dr. Wagner, Jennifer and Heather!!


StarStarStarStarStar Wonderful with children. — 

Thank you for making our son feel so comfortable during his exam. He thought the whole experience was fun thanks to your kind, professional and warm staff.


StarStarStarStarStar Wish you would be on the Tricare Network, being a retired Marine always looked forward to my eye... — 

Wish you would be on the Tricare Network, being a retired Marine always looked forward to my eye appointments with you, made me feel like a patient and not just a number. Great personalized service throughout the years. Good luck on your practice.


StarStarStarStarStar This is how it should be done — 

The way the do business is the way all Dr. Offices should do business


StarStarStarStarStar You're all awesome — 

Very good visit/check up. Everyone was great and was extremely helpful. Very professional and welcoming.


StarStarStarStarStar Excellent place  — 

Excellent service and friendly staff.


StarStarStarStarStar #4 was only "Same" because I had excellent eye doctors and offices in the past as well. — 

#4 was only "Same" because I had excellent eye doctors and offices in the past as well.


StarStarStarStarStar Excellent!  — 

We were very happy. Quick, attentive, and explained things clearly.


StarStarStarStarStar Eye Exam — 

Thank you to Family Vision Center for making my las visit amazing. Everyone was friendly and helpful. Keep up the good work.


StarStarStarStarStar Eye Exam  — 

VEry thorough and Time for me to get questions answered.


StarStarStarStarStar It seems like every time I visit, by the end of the visit it looks like a good time was had by... — 

It seems like every time I visit, by the end of the visit it looks like a good time was had by all, including me!


StarStarStarStarNo Star Survey — 

Dr Lorre knows my eyes are difficult an has now seen me three times to try an adjust a script that will work for both reading an far vision I think we're getting closer yay


StarStarStarStarStar Routine Eye Appointment — 

My experience has been nothing but excellent every time I have had an appointment. Nice, friendly, and very efficient. I haven't ever waited longer than 10 minutes. I would definitely recommend to my friends and family.


StarStarStarNo StarNo Star Jennifer told me that she was going to call BCBS, and I assumed that she was going to get details... — 

Jennifer told me that she was going to call BCBS, and I assumed that she was going to get details on my coverage. I wanted to order my new glasses the same day I came in for the exam, but Daniel told me it looked like I didn't have any coverage for the glasses themselves. I knew that I do, but didn't bring coverage info. with me, since I assumed Jennifer was going to get them when she called BCBS. Was I incorrect in assuming that she would do that? I'm on the bus right now, and it's very inconvenient for me to get the exam one day and have to come back another day to order my glasses. Perhaps your people could be more clear w/ patients as to what type of info. they're going to get from our insurance companies. Secondly, your prices are very, very high. If I didn't have good vision insurance, I wouldn't be able to be a patient of yours. Thank You! I appreciate your consideration.


StarStarStarStarStar Dr. Robert Wagner was extremely friendly and professional — 

Dr. Robert Wagner was extremely friendly and professional. I did not feel rushed and felt that he genuinely cared about me and my eye health. I brought my 1-month-old son with me to my appointment and Dr. Wagner didn't mind at all; he even said that I could my son while he conducted the exam. I came home and told my husband about my great experience. My husband has been going to Family Vision Center for several years now, but I hadn't as I already had an eye doctor elsewhere and didn't want to hassle with starting over at another place. I am so glad that I went to Family Vision Center. My only regret is that I didn't switch to this place sooner. I know this might sound silly but I felt pampered at this office for many reasons, from the refrigerated bottled water available to patients, to having the latest technology in practice. I was also very impressed that he had taken the time to have the office's vision and mission framed and hung in the room I was in.


StarStarStarStarStar Good Exam — 

Good exam, but not able to order the sunglasses I was hoping to purchase.


StarStarStarNo StarNo Star Love and appreciate the time Dr.Wagner spends with his patients — 

Love and appreciate the time Dr.Wagner spends with his patients. Not a fan of the pressured sales approach after your eye appointment. (I give Dr. Wagner 5 stars, overall office 3.)


StarStarStarStarStar Excellent!! — 

Great service at Family Vision Center!!


StarStarStarStarStar Each person that helped me was easy to work with and understand — 

Each person that helped me was easy to work with and understand. Thanks for a great eye appointment experience.


StarStarStarStarStar Linda  — 

Great service! Very informative. Everyone was so nice!


StarStarStarStarStar Thank You — 

Tom and I had an informative and thorough exam with Dr. Loree. We appreciate that she took the time to discuss our individual options with regards to changing conditions in our eye health. We appreciate that she carefully explained and looked for our understanding of the steps she would be taking to fully exam our eyes. It was a good yearly visit and we appreciate the time. Regards, Jackie Neill


StarStarStarStarNo Star Patient review — 

I found the staff here very freindly and they spent quite abit of time answering my questions. I felt the cost of their lenses were a little high but the overall office did a great job and I was satisfied and will come back


StarStarStarStarNo Star Once you find a good doctor you do not want to change — 

Once you find a good doctor you do not want to change. Dr Wagner has been my doctor for many years and I do not want to change. Thank you Dr Wagner


StarStarStarStarStar Wonderful visit — 

Everyone was very friendly and attentive.


StarStarStarStarStar Very Thorough Eye Exam — 

The exam was thorough and they do a good job of explaining you eye health


StarStarStarStarStar Eye LOVE your practice! — 

Our family has been so impressed with your clinic. Your staff is professional and friendly and both doctors are excellent. I am particularly impressed with how you integrate the latest technology into your office. Well done!


StarStarStarStarNo Star My visit was great — 

My visit was great. Great effort was made to ensure my contacts fit correctly and the staff was very helpful giving me advice on choosing a good pair of glasses.


StarStarStarStarStar My sister Maris glasses broke and you guys gave her a qucik fix, and she left w new glasses the... — 

My sister Maris glasses broke and you guys gave her a qucik fix, and she left w new glasses the day.


StarStarStarStarStar Awesome office and staff!! — 

This was the best eye exam experience I have had! I was very impressed with all of the up to date technology. I would highly recommend your office to anyone! Thanks to the entire staff!


StarNo StarNo StarNo StarNo Star The intern did not inform me of the $38 charge, but she did, however, tell me what the xray did... — 

The intern did not inform me of the $38 charge, but she did, however, tell me what the xray did and how it worked. She handed me the laminated sheet to read, but I already felt I had an understanding of it, so I didn't read it. The doctor came in, asked if I had any questions, I said no, and he did the exam. When it came time to pay I was told it was WAY more than I expected for a few reasons. The $38 charge that I didn't know about was one. I told the insurance lady that I didn't agree to that, and she said that by answering "no" when the doctor asked if I had any questions, I was agreeing to paying the fee. Also, because you are "contact specialists" the contact exam was outrageous. I have worn contacts for over ten years and absolutely nothing was different from anything I've ever had done, except for the xray, which was already charged out. I was very upset with your office and will never refer anyone there. In fact, if asked, I will strongly discourage anyone from going there.


StarStarStarStarStar First visit — 

Great experience. Professional, caring, educational and informative care with the latest technology available. Thank you for a great visit. I was impressed and I liked my previous eye doctor but transferred due to location. I am glad to be coming back and to have you be my eye doctor.


StarStarStarStarNo Star Very modern and thorough exam, friendly staff — 

Very modern and thorough exam, friendly staff. Only thing missing was the complimentary sample solution packet. Would experience, would return.


StarStarStarStarNo Star This was my very first visit and everything went great — 

This was my very first visit and everything went great. I was impressed with the eye equipment that was being used.


StarStarStarStarStar From my very first eye exam until my last — 

My first eye exam ever was with Dr wazny when I was very very young. Now at almost 37 years old, I've only ever been to one other eye office since, a JCPenney optical center in the 90's. That experience taught me to stick with the best and don't ever settle for anything else. When Wazny passed the Baton to the Drs Wagner and I had the chance to meet and work with them it became very clear that there is no other office I will go to as long as they are around. I would not and will not ever voluntarily go anywhere else. You all are amazing-a perfect balance of professionalism and a friendliness that makes you feel so welcome (how does Dr Lori remember so many details about me personally when she only sees me once a year?)why would you go anywhere else? All of this coupled with the most amazing technical competency, that I have zero doubt that my eyes are in the best, most caring and capable hands that I could find anywhere. Period. I love these folks!


StarStarStarStarNo Star contact cost — 

I didn't have a clear understanding on how much my contacts cost. I was trying to get the cost of the box because I have bought them from a different location believing that they are cheaper there. I was just told its a 6 month supply and nothing more elaborate. I guess I will see when I pick up my order


StarStarStarStarNo Star Overall — 

Always very pleasant when I have an appointment, very helpful eye care specialist.


StarStarStarStarStar Had a much bigger selection of safety.frames this time thanks — 

Had a much bigger selection of safety.frames this time thanks


StarStarStarStarStar This is a exceptional office to visit as the waiting room has games for the kids and free water... — 

This is a exceptional office to visit as the waiting room has games for the kids and free water and very nice people. I would recomend this place to everyone.


StarStarStarStarStar Wonderful experience, exceptional staff. I highly recommend them! — 

Everyone in the office was very friendly. I was pleased with how quick and efficient, yet completely informing, and in no way rushed, my appointment was. Dr. Rob was very understanding of my issues and needs, and the optician who helped me with my frames, lenses, etc., Daniel, was top-notch. He is really great at what he does. He knows his stuff when it comes to fitting eyewear, but he is also really great and intuitive when it comes to helping customers find the perfect frames for their face and their personality. His customer service skills were exceptional, the definition of what customer service should be. He made me feel very at ease and pleased with my final eyewear choice. With so many options for great-looking frames, it can be very difficult to decide, but Daniel made me feel very certain that I had made the right choice with the frames I ultimately chose. He, and the entire staff at Family Vision Center gave me a very comfortable, reassuring, and satisfying experience.


StarStarStarStarStar I had been with my last provider for over ten years, and find your office, more friendly and... — 

I had been with my last provider for over ten years, and find your office, more friendly and patient focused.


StarStarStarStarStar Excellent Eye Care — 

It's always a pleasure to go to Family Vision Center for my eye appointments. They are great at explaining every part of the exam so I understand what the purpose of everything is. They offer an alternative to dilating your eyes, which is much more comfortable. The entire staff is friendly and accommodating and they have some of the best technology and products. Glad to have found them!


StarStarStarStarStar I had a great experience at family vision center! The whole staff was amazing — 

I had a great experience at family vision center! The whole staff was amazing. I would recommend this office to anyone looking for a friendly/family like staff who knows how to go above and beyond in taking care of their patients.


StarStarStarStarStar  — 

One of the nices place if been into


StarStarStarStarNo Star service was excellent — 

over all service was excellent,costs for the glasses seem a bit high but i guess thats to be expected


StarStarStarNo StarNo Star You offer free solution if you buy your contacts there but only give two little bottles at a time... — 

You offer free solution if you buy your contacts there but only give two little bottles at a time which is a generous service however, people have to come back every two weeks why not give a months supply if you are going to offer that.


StarStarStarStarStar I have never had such a thorough eye exam as the one I received from Dr. Lorree! — 

I have never had such a thorough eye exam as the one I received from Dr. Loree!


StarStarStarStarStar Family Vision Center — 

I used to visit this office in its previous location. The current location is beautiful, professional, and convenient. The staff were all very helpful and kind (especially appreciated given the weather outside.) I was given the opportunity to ask all the questions I had and was not pressured to purchase any services or products. Great experience!


StarStarStarStarNo Star Your front desk greeters,two ladies that greeted and then when back to there computer games or... — 

Your front desk greeters, two ladies that greeted and then when back to there computer games or something? It didn't seem they were in to the greeting to much?


StarStarNo StarNo StarNo Star So so  — 

I felt the front desk staff was hostile when I forgot to do the new patient survey prior to my visit.


StarStarStarStarNo Star Eye exam — 

Good and didn't take too long!


StarStarStarStarNo Star Good experience — 

Nice office with amazing technology. Feels posh and little bit fancy in a way that can be off-putting. Great service and care though


StarStarStarStarStar new patient visit — 

very up-to-date equipment. Very clean reception area and exam rooms. Knowledgeable eye dr. - willing to answer my questions.


StarStarStarStarNo Star Eye Exam — 

Felt welcomed and treated well. Good selection of eye glasses when finished.


StarStarStarStarStar So Stoked to be right by you all now and I hope to see you all more than once a year!!! Love you... — 

So Stoked to be right by you all now and I hope to see you all more than once a year!!! Love you all at Family Vision Center and I look forward to referring our patients to you!! You have been my doctor for almost two decades and my entire families for close to that, there is no one else I would trust our eye health to. Mikie


StarStarStarStarStar Best Eye Care in Colorado — 

From the technology they offer to their customer service, this is hands down the best eye doctor office I've ever experienced. Look nowhere else.


StarStarStarStarNo Star Consistent, friendly service — 

The service here is consistent and thorough. The employees are friendly and explain services well.


StarStarStarStarNo Star Since I've needed glasses/contacts your office is the best I've been to — 

Since I've needed glasses/contacts your office is the best I've been to. All of the others have rushed me and I haven't gotten the amount if information that I wanted, and the doctors seemed rushed so I felt uncomfortable to ask more. I was completely comfortable asking questions, and I'm very happy with my experience.


StarStarStarStarStar Great Service!! — 

I love my visits here...everyone is friendly, helpful, and personable.


StarStarStarStarStar Execellent staff and service...thank you for making me feel welcome... — 

Execellent staff and service...thank you for making me feel welcome...


StarStarStarStarStar Annual eye exam — 

As always Dr. Rob and his team did an outstanding job with their customer service and high level of quality while I was there for my annual eye exam.


StarStarStarStarNo Star Great Experience — 

I had a wonderful experience here. The intern that was helping Dr. Loree out was great and was very personable. She made me feel at ease and she was easy to talk to. Dr. Loree was also wonderful. She described everything she was doing and made everything easy to understand. After the eye exam, picking out my glasses was fun. Everyone here was totally honest with me and made me feel right at home.


StarStarStarStarNo Star Eye Visit — 

Overall this was a very good experiance


StarStarStarStarStar I have been coming here for years and will continue to do so. Your service is excellent.  — 

I have been coming here for years and will continue to do so. Your service is excellent.


StarStarStarStarStar Initial eye exam — 

Great service, the latest equipment, very competent optometrists and eyeglass fitter.


StarStarStarStarStar I am always treated with respect and all my questions about my Rx or insurance are answered very... — 

I am always treated with respect and all my questions about my Rx or insurance are answered very well.


StarStarStarStarStar Terrific — 

4 members of my family go to them including my 2 young daughters. They are fabulous!


StarStarStarStarStar Excellent Eye Care and Service — 

I highly recommned them to anyone looking for excellent and thorough eye care.


StarStarStarStarStar It was an excellent experience — 

It was an excellent experience


StarStarStarStarStar Nice facility and equipment — 

Was looking for a new eye care provider with new facilities and state of the art equipment. Good customer service to boot!


StarStarNo StarNo StarNo Star Waiting for the doctor for over 30 minutes is not acceptable, especially with no reason or apology... — 

Waiting for the doctor for over 30 minutes is not acceptable, especially with no reason or apology given.


StarStarStarStarStar My appt — 

My appt. was very prompt, No Wait and the Staff, went out of their way to make sure I was Happy, Beverages available, comfortable seating , Like going to someones House for a visit with Friends. Enjoyable visit, Very Impressed, Thank You


StarStarStarStarStar First eye exam here — 

Great place to have thorough exam done using th latest equipment. Would be helpful to have handouts on Broomfield Low Vision Group for those w/AMD. Also have an idea where to refer the consumer who needs lighted, standing magnifiers, etc. Thx, Carol A.


StarStarStarStarNo Star Very knowledgeable and explained what she was doing and why — 

Very knowledgeable and explained what she was doing and why. Also, enjoyed meeting and being examined by Dr. Loree. There was plenty of time for questions and I didn't feel that I was being rushed out the door.


StarStarStarStarStar I will send info to Kristen on the contact person for the Broomfield Low Vision GroupWhich meets... — 

I will send info to Kristen on the contact person for the Broomfield Low Vision Group Which meets at the Broomfield Senior Center monthly. Handouts to your patients on Low Vision Aids would be helpful as you did not know where to purchase the standing lighted magnifying aid for vision impaired readers. would be more helpful than only offering high grade, high priced spectacles. Would show you do care about daily struggles those w/AMD go through and would go toward 5 star ratings consistently. Believe me, Kaiser optometrists never offered referrals to local low vision groups or aids but they did give free samples of Refresh Optimal eye drops for dry eyes which helped and easy to understand colorful booklets explaining cataracts and AMD. VERY PLEASED WITH YOUR OVERALL SERVICE HOWEVER AND SO GLAD WE CAME. Carol for Jim Carol (Jim's wife and retired Advanced Practice Nurse)


StarStarStarStarStar Patient — 

Julian enjoys coming in to your office. Everone always makes his visit relaxing and fun for him. He absolutely enjoys his appointments. Thanks everyone!!!


StarStarStarStarStar great experience — 

Clean office. Seems like the latest and greatest in equipment and technology. Seems like they embrace technology. Friendly staff. Overall a great experience.


StarStarStarStarStar Always pleasant staff. Makes the visit less of a chore. Everyone is very friendly and helpful. — 

Always pleasant staff. Makes the visit less of a chore. Everyone is very friendly and helpful.


StarStarStarStarStar Great service, nice staff. — 

Really impressed with the staff and service here.


StarStarStarStarStar I stopped in on Wednesday to get a problem fixed with my contacts and Dr — 

I stopped in on Wednesday to get a problem fixed with my contacts and Dr. Loree and the receptionist (Sorry, I have forgotten her name!) helped me even though I am Dr. Rob's patient. They both were such a big help although I didn't have an appointment. That impresses me very much to know that when I need help, someone will do whatever it takes to get the job done. Thank you!


StarStarStarStarStar Top notch  — 

This was my first visit and was very pleased with the service and selection of frames.


StarStarStarStarStar Great service — 

Great service all around. Everyone was very kind and helpful


StarStarStarStarStar Family Eye Exam — 

Over all the service was good as always otherwise we wouldn't be customers for 20 years at the same office.


StarStarStarStarStar 5 stars — 

Everything went well, got in right away, Kristin was very thourough, Dr. Rob too, as usual.


StarStarStarStarStar Appointment Rreview — 

As usual the apppointment was excellent.


StarStarStarStarStar general — 

Great overall service and location is easy to access.


StarStarNo StarNo StarNo Star First, I would like to say that the intern that helped me was very nice and had great "bedside"... — 

First, I would like to say that the intern that helped me was very nice and had great "bedside" manners. She was great. However, considering that I paid over $250 for an eye exam it was a bit odd that the dr was in and out and didn't spend much time with me. Did not ask to hear what my symptoms were just said that the intern told him what was going on. Did I really get what I paid for? Also, b/c they couldn't figure out if my insurance and your practice has worked out a discount. I had to pay 100% up front. With a promise of a refund once they figure out the discount. I have a HDP so I expect to pay more for doctor visits but I think better customer service would be to bill me once you figure out how much I actually owe you. I am anxiously waiting to find out if the money I paid you what I actually owe you.


StarStarStarStarNo Star good job — 

They are always so nice and dont hesitate to answer any questions


StarStarStarStarNo Star Satisfied with service recieved — 

Met all my expectations staff was cordiall and informative.


StarStarStarStarStar Execllent service — 

Thank you for taking such good care of me and my children - it is a joy to visit your office


StarStarStarStarStar My eye exam seemed to be easier and less stressful. — 

My eye exam seemed to be easier and less stressful.


StarStarStarNo StarNo Star The eye exam was very good and I left with a very good understanding of my eye health and with the... — 

The eye exam was very good and I left with a very good understanding of my eye health and with the various options for correction. The exam cost was significantly higher than my previous appointments at other providers. I did not purchase anything due to pricing. I felt that eyeglasses, frames, extra charges ($65 material fee for something, seemed just like a way to insert another cost), and contacts were extremely overpriced and wanted to check other sources. I was able to purchase a set of frames with progressive lenses and another set of frames with distance only lenses for sunglasses all for a price that was less than the lenses only cost quoted from your office. The price I was quoted for contact lenses was almost double what I paid from another provider (it cost me less to use them without my insurance benefit than to use your office WITH my benefit).


StarStarStarStarStar Great service, friendly staff — 

Your staff is always so nice and welcoming. I love how fast everthing is!


StarStarStarNo StarNo Star I felt that your receptionists were friendly and professional — 

I felt that your receptionists were friendly and professional. However, we had to stand around for at least 3 minutes before we were acknowledge by anyone even when there were two people behind the counter.


StarStarStarStarStar I love how Dr. Wagner makes an extra effort to make her patients comfortable and at ease.  — 

I love how Dr. Wagner makes an extra effort to make her patients comfortable and at ease.


StarStarStarStarStar Excellent experience — 

My appointment started within a few minutes of my arrival. The staff was very knowledgable and freindly and I was pleasantly surprised with the retina photography technology that replaces pupil dilation.


StarStarStarStarNo Star Family Vision Center Review — 

Overall I had a great experience at Family Vision Center. I was seen at my scheduled time and they took great care of me.


StarStarStarStarStar Daniel did a good job adjusting my frames and setting me up with the magnetic attach sunscreen... — 

Daniel did a good job adjusting my frames and setting me up with the magnetic attach sunscreen attachment.


StarStarStarStarStar These guys are pros! Great work! — 

These guys are pros! Great work!


StarStarStarStarStar Dr. Loree — 

Dr. Loree is wonderful as always!


StarStarStarStarNo Star i would like to see a bigger selection of eye wear  — 

i would like to see a bigger selection of eye wear


StarStarStarStarStar You convey an attitude of we will make you see much better when you leave. — 

You convey an attitude of we will make you see much better when you leave.


StarStarStarStarNo Star Inital Appointment — 

Very welcoming and Heather completely explained how the benefits would work and got us the most for our value.


StarNo StarNo StarNo StarNo Star Quick service, left feeling my eyes were closely checked for good heath — 

Quick service, left feeling my eyes were closely checked for good heath. Hope I love my new contacts arriving next week.


StarStarStarStarStar Excellent  — 

I always get the best of care.


StarStarNo StarNo StarNo Star I have not visited an eye doctor since 1999 — 

I have not visited an eye doctor since 1999. I realize this is my personal fault-but that is not an excuse for poor service.I felt the Doctor was not extremely friendly and was selling me different products throughout the exam. The Doctor did vaguely explain some detail of one of the tests, however once the exam was done he simply said your eyes are healthy and this lady will help you pick out your glasses. Apparently my eyes have rapidly decreased but I had to ask what my sight ratio was compared to 1999 along with multiple other questions that I felt should be explained to me,do I have to wear 24/7? NOT having me try to pry for information. At the very end the Doctor asks if I had any more questions in a tone that felt like he was done with the conversation; inside I still had more questions such as glasses vs contacts...ect. Instead I simply said no, I have no more questions. I personally take customer service to heart and expect the best. Unfortunately, this was far from it.


StarStarStarStarStar On questions 4&5, I have been coming to your office for so many years I really cannot remember... — 

On questions 4&5, I have been coming to your office for so many years I really cannot remember any other eyecare offices I've been to!


StarStarStarStarStar Highly Recommend to All Seeking Eye Care Professionals — 

Dr. Loree as well as the associates at the office are very professional, knowledgeable and their equipment is state of the art! We love the new glacoma test machine & no drops are needed - this is so very comforting for our children as well as us a parents. Thank you for taking the time to answer our questions and meet our needs in eye care! Highly Reccommend to others - family, children and anyone!! These people know what they are doing!!


StarStarStarStarStar Great, but I'm impatient — 

Loved the concept of getting pictures of me in a few different frames to help me pick out new glasses, but the pictures still haven't been sent to me!


StarStarStarStarNo Star Wonderful — 

I always have a great experience when I come here!


StarStarStarStarStar De Lance Viers — 

As usual a comprehensive exam and thorough review. I am always impressed with Dr. Loree and her easy manner and thorough explanation of tests and results.


 — 

The office has a nice welcoming feel to it & the staff was cherrful


StarStarStarStarStar Great office — 

The doctors in this office are the best. They go above and beyond what is typical to take care of their patients. They are thorough and take the time to make sure their patient understands what is happening with their eye health


StarStarStarStarStar Exam — 

Every one seems to love what they do. My exam with Dr Loree was very thorough and she took alot of time to answers question and explain every part of my exam. The selection of glasses is great with such fun frames. Daniel and Wendi are great when helping to pick frames and type of lenses. Katie is a great model for all the frames and is helpful when checking in. Great staff!


StarStarStarStarStar Very good team, great service, looking for a new eye Doctor, try the Family vision center, I think... — 

Very good team, great service, looking for a new eye Doctor, try the Family vision center, I think you will like them!! I did.


StarStarStarStarStar Great visit  — 

Nice staff. Love my new glasses!


StarStarStarStarStar 5 star service, like always. Extremely friendly and professional staff — 

5 star service, like always. Extremely friendly and professional staff. Appointments are started on time. Clear communication on eye health and eye care and what options are available.


StarStarStarStarStar excellent — 

the best place i have been to get my eye checked...everyone was so friendly


StarStarStarStarStar in a blink of an eye — 

Yearly checkup done and noticed improvements all around. Technology is changing fast and this team is on top of the game.


StarStarNo StarNo StarNo Star I had an 8:30 am appointment which I arrived early for as instructed, but had to sit on the floor... — 

I had an 8:30 am appointment which I arrived early for as instructed, but had to sit on the floor outside the door since the office did not open until my actual appointment start time. I would think it makes sense to not have the first appointment until 8:45 if the office doesn't open until 8:30


StarStarStarStarStar I am so glad my daughter recommended you to me, what a wonderful change from the quack I was going... — 

I am so glad my daughter recommended you to me, what a wonderful change from the quack I was going to before.


StarStarStarStarNo Star My only concern was that I had left a credit balance on my account from my visit 2 years ago, it... — 

My only concern was that I had left a credit balance on my account from my visit 2 years ago, it wasn't on my account and when I mentioned it I was told there was no credit balance. I had just looked at my records,so the front desk person went to the back and found it. I didn't feel she was very friendly after I mentioned the cr bal...I felt kinda bad as I was leaving. I also feel your fees are high, but I like the practice so I will continue to be a patient there.


StarStarStarNo StarNo Star appointment — 

My experience was satisfactory


StarStarStarStarStar I am filling this out for Rebecca, Samantha and Colin. Thanks, Rebecca — 

I am filling this out for Rebecca, Samantha and Colin. Thanks, Rebecca


StarStarStarStarStar I was very happy with my decision to choose Family Vision Center — 

I was very happy with my decision to choose Family Vision Center. I am very impressed with the level of technology you use and the throughness of the overall exam.


StarStarStarStarStar Family Vision Center — 

We enjoyed the visit. The staff was friendly and Dr. Loree was very nice.


StarStarStarStarStar vision check up — 

thank you Dr. Wagner for taking special time with Jim today and to meet his vision needs with respect. So much better than his check up last year with a different Dr. who just walked in and walked out without even trying to help him with his serious vision issues.


StarStarStarStarStar vision check up — 

thank you for taking your time with me today


StarStarStarStarStar Family Vision Center is top fo the line! — 

I switched to the Family Vision Center after a bad experience at another eye doctor in the area. I felt like the staff had my best interests in mind and went out of their way to understand my needs as a patient. Dr. Loree gave me some great advice regarding my allergies & dry eyes. I look forward to trying out her suggestions and having some positive results. I strongly recommend the Family Vision Center as your eye doctor. My family will be using them from here on out.


StarStarStarStarStar Above expectations — 

Dr. Loree gave a step by step understanding of what was going on with my eyes; and what approach was best to move forward with. She was charming, and didn't made me feel nervous, or rush-to-finish necessity.


StarStarStarStarStar I am treated as a friend — 

I am treated as a friend


StarStarStarNo StarNo Star I would have preferred that I was told about the extra cost of $35 for the picture of behind the... — 

I would have preferred that I was told about the extra cost of $35 for the picture of behind the eye before the appointment not in the middle. I felt pressured by the doc to do it even though I said no.I don't think that is good business sense and not happy about that, otherwise it seemed to be a good appointment But I am going to purchase glasses at a diffrent place. The pricing seemed to be on the high end.


StarStarStarStarNo Star Family Vision Center — 

Most of the staff is so welcoming and considerate. rates on product are high but I guess you have to pay more to get great service.


StarStarStarStarStar Great eye care and friendly service — 

I received very good eye care and friendly service. I appreciate their explanations of everything. Nice staff and environment too.


StarStarStarStarStar Dr Wagner takes the time to explain it all — 

Appreciate the time spent and walked out comfortable knowing my eye health. Wendi spent a good deal of time with the eyewear and although a little pricey, I walked out with a nice pair of glasses. Definitely recommend and will return.


StarStarStarStarStar I don't mind giving my review to your office, but I don't want to be obligated to have my name... — 

I don't mind giving my review to your office, but I don't want to be obligated to have my name posted on some website.


StarStarStarStarStar How to treat a patient! — 

Daniel is very fun to deal with and he has great customer service skills. He listens very well to what you are wanting and gives it his all to make it happen.


StarStarStarStarNo Star First Time Visit — 

As I will not receive products purchased until Sept 1 did not rate this portion although I am anticipating a very good to excellent product. Overall this was a pleasant and very informative visit which I enjoyed. I look forward to future visit.


StarStarStarStarStar Question #2 really should have read 05-10 minutes but that was not an option — 

Question #2 really should have read 05-10 minutes but that was not an option. You folks are always very friendly. Thanks.


StarStarStarStarStar Wonderful — 

I had a wonderful visit. Everyone in the office was welcoming and when my new contact perscription didn't feel right Dr. Wagner changed it right away. I am so excited about my new glasses. I also feel like I know everything concerning the health of my eyes, which I feel is very important. I will definitely be going back.


StarStarStarStarStar great job — 

dont mind the drive service is always great


StarStarStarStarNo Star Eye exam — 

It was a very nice visit.


StarStarStarStarNo Star I had a very good experience overall. The wait was a little longer than usual, but it was worth it — 

I had a very good experience overall. The wait was a little longer than usual, but it was worth it.


StarNo StarNo StarNo StarNo Star Very friendly & professional! — 

Wonderful eye care center. Very friendly & professional


StarStarStarStarNo Star On question 5 product are products when it comes to things like contacts or cleaning supplies.  — 

On question 5 product are products when it comes to things like contacts or cleaning supplies.


StarStarStarStarStar great eye exam — 

Dr. Rob and his team did a wonderful job with the eye exam. They clearly laid out my options without any pressure. They are to be highly recommended.


StarStarStarStarStar I have been going to see Loree for several years, and she is always personal, professional — 

I have been going to see Loree for several years, and she is always personal, professional. She is a wonderful eye doctor.


StarStarStarStarStar Great staff at Family Vision Center — 

Great staff at Family Vision Center. All of their knowledge and equipment is up to date and state of the art!!


StarStarStarStarStar fantastic service! very grateful family vision center was open on a saturday morning - everyone,... — 

fantastic service! very grateful family vision center was open on a saturday morning - everyone, including the doctor, took time to explain things thoroughly and was polite. thanks!


StarStarStarStarStar My visit at Family Vision Cnter — 

I would highly recommend this office to anyone wanting friendly and professional care for their eyes. Karen C.


StarStarStarStarStar He really liked the videos and how Dr. Loree would use the "flahlight" to look in his eyes — 

He really liked the videos and how Dr. Loree would use the "flahlight" to look in his eyes. I like how she was able to ajust the appoinment to his level!


StarStarStarNo StarNo Star Since I don't actually have my new glasses yet, I can't really comment on the quality vs — 

Since I don't actually have my new glasses yet, I can't really comment on the quality vs. my current pair, which were bought through another eye care office. I do however have "sticker shock" at the total cost of frames, etc. You should have a greater variety of lower end cost frames to choose from! I didn't even choose a "designer" frame and my portion of the total bill (after insurance co-pays) ended up being over $500 for exam, lenses, frames, and sunglass clip-ons (which are considered cosmetic and not covered by my insurance). I will have to see whether the quality dictates coming back next year vs. going somewhere else.


StarStarStarStarNo Star Survey — 

Too expensive, but worth your eyesite. Wish prices were more reasonable. Had to go with the less expensive product.


StarStarStarStarNo Star Excellent care — 

Loree was awesome. She took the time to ensure that I fully understood the exam results and appropriate eye care for my circumstances. So glad to have found this place!


StarNo StarNo StarNo StarNo Star I felt frustrated that I wasn't told that to have a progressive contact lens exam was going to... — 

I felt frustrated that I wasn't told that to have a progressive contact lens exam was going to cost more, that should have been communicated to me before it was performed, especially since I specifically told him that I have tried progressive lenses and didn't care for them and I explained that I am extremely sensitive to getting migraine headache's and so the progressive lenses weren't a great option for me. He dispensed them to me anyway as a trial. The first pair he gave me in the office were terrible, so he gave me stronger ones to take home. The assistant said she would check me out while my contacts were in my eyes adapting. When she told me my co-pay I asked why it was so much and she said because I had gotten a progressive lens exam, I explained to her that I felt frustrated because I didn't even want that, and I felt like I was talked into it without even being told it would cost more. Her reply was that she was sorry. I don't feel like anyone listens there, its frustrating.


StarStarStarStarStar Friendly, prompt service — 

Friendly, prompt service and a great facility.


StarStarStarStarStar Annual review — 

Overall great experience, would highly recommend


StarStarStarStarStar rh.mcmillan — 

All the latest testing equipment best eye exam that I have ever received


StarStarStarStarStar Terrific, clean, professional — 

The entire team is friendly an personable. They have all the latest technology and I love how coll and crisp the entire office is.


StarStarStarStarStar I FEEL THERE IS NO INPROVEMENT THAT CAN BE MADE — 

I FEEL THERE IS NO INPROVEMENT THAT CAN BE MADE. WHEN YOU ARE DOING A GREAT JOB LIKE YOU ARE THERE IS NO MORE ANY ONE CAN ASK FOR.


StarStarStarStarStar this isn't regarding the survey, but in the beginning, you have spelled a word wrong — 

this isn't regarding the survey, but in the beginning, you have spelled a word wrong. Doesn't say to much about the office. It's a little thing, but use your spell check and spell correctly the first time. That is all.


StarStarStarStarStar A excellent experience over all. — 

Family Vision truly treats people as family. I have always had a relaxed and professional experience here and would not change a thing.


StarStarStarStarStar Family Vision Team — 

Everyone I was in contact with was very friendly and thorough in explaining tests, eye health, and glasses. I love coming to this office for my eye care!


StarStarStarStarStar Great service, great staff.  — 

Great service, great staff. Great selection of eyewear, I couldn't have asked for a better experience.


StarStarStarStarStar Dr Rob — 

Love love love Dr. Rob. He is the best!


StarStarStarStarStar Love the office, love the staff! — 

Love the office, love the staff!


StarStarStarStarStar Very warm and friendly staff. They took the time to do a thorough examination — 

Very warm and friendly staff. They took the time to do a thorough examination. They discussed proper eye care and answered all my questions patiently.


StarStarStarStarStar Family Vision Center — 

Excellent place to go for an eye exam and to get new glasses. The doctors are very nice and good to talk to.


StarStarStarStarStar Excellent — 

I brought my two young children in for eye exams. They were wonderfully accommodating. The staff were all very kid friendly.


StarStarStarStarNo Star The people are amazing! Very thorough and top quality care — 

The people are amazing! Very thorough and top quality care. Watch out for prices! Overpriced compared to my last eye DR. That is the only negative (4 stars). Everything else was top quality from the staff, equipment, products and office amenities.


StarStarStarStarStar Everything was great! All this, and state-of-the-art facilities, too! — 

Everything was great! All this, and state-of-the-art facilities, too!


StarStarStarStarNo Star Could not answer #5 - have not gotten my glassess yet — 

Could not answer #5 - have not gotten my glassess yet


StarStarStarStarNo Star I could not answer #5 as I have not yet been fitted with my glasses and contact lenses. — 

I could not answer #5 as I have not yet been fitted with my glasses and contact lenses.


StarStarNo StarNo StarNo Star Mixed feelings — 

When I first came to the appointment everyone was very, very nice to me. I enjoyed the doctor and the lady who got me ready for the doctor. When it was time for me to pick out my glasses, I told the lady I would like to sue my old frames. She seemed dissipointed and frustraited. She kept pushing different frames on me. After seeing all the prices (high) I told her again I would use my old frames. She tried to push other upgrades on me like scratch resistance and was again upset when I said no. When I returned with the doctor he tried to push the high tech photograph of my eye (which would cost me additional money) instead of dialation. My visit started out great but I left feeling like nothing more than a wallet.


StarStarStarStarStar Fabulous — 

5 start service - this place is great.


StarStarStarStarNo Star Always pleased — 

I go see Dr. Wagner because I am not rushed and I dont feel like just a number. They run all kinds of different test on me and because I have been going there for years they really know me. Thanks for all the help. With the glasses they make for me I can see very clearly. Bob


StarStarStarStarStar Family Vision Center has always been comfortable for me. The staff is great. Dr — 

Family Vision Center has always been comfortable for me. The staff is great. Dr. Loree is so professional and explains everything. I have only positive comments.


StarStarNo StarNo StarNo Star Again all the service was great but the prices you charge for the lenses and frames are way to... — 

Again all the service was great but the prices you charge for the lenses and frames are way to high. I would expect that from a shop in Cherry Creek but not Westminster. I ended up getting the same lenses with a little different frame in Thornton for $160.00 total. You guys wanted about $200 just for the lenses. The lenses I received are identical to your products. I doubt I will be returning as my insurance is running out and your prices are way too high.


StarStarStarStarStar I am extremely happy with my exam and selection of frames to choose from — 

I am extremely happy with my exam and selection of frames to choose from. The staff is friendly and willing to check out all insurance options to provide the best price.


StarStarStarStarNo Star Eye ware and contacts are simply too expensive....even with insurance. — 

Eye ware and contacts are simply too expensive....even with insurance.