Family Vision Center

Dr. Robert Wagner and Dr. Loree Wagner

StarStarStarStarNo Star 154 Reviews

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Practice Information

Address:

10071 N. Wadsworth Pkwy
Suite 200
Westminster, Colorado 80021

Phone:

303-427-2020

Fax:

303-427-6197

Email:

Web:

fvccolorado.com

Hours:

Tues 10-7, Wed-Fri 8:30-5:30, Sat 8-1

Insurance:

All major vision and medical plans

Specialties:

Our doctors specialize in fitting unique contact lenses. Our doctors also treat Glaucoma and Keratoconus. Dr. Loree also specializes in pediatric vision therapy.

Certifications

We have two certified opticians on staff.

Map

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Reviews

StarStarStarStarStar Eye LOVE your practice! — Katie K.

Our family has been so impressed with your clinic. Your staff is professional and friendly and both doctors are excellent. I am particularly impressed with how you integrate the latest technology into your office. Well done!

May 14, 2013



StarStarStarStarNo Star My visit was great — Charles *Chuck B.

My visit was great. Great effort was made to ensure my contacts fit correctly and the staff was very helpful giving me advice on choosing a good pair of glasses.

May 13, 2013



StarStarStarStarStar My sister Maris glasses broke and you guys gave her a qucik fix, and she left w new glasses the... — Alycia T.

My sister Maris glasses broke and you guys gave her a qucik fix, and she left w new glasses the day.

May 13, 2013



StarStarStarStarStar Awesome office and staff!! — Cristy W.

This was the best eye exam experience I have had! I was very impressed with all of the up to date technology. I would highly recommend your office to anyone! Thanks to the entire staff!

May 12, 2013



StarNo StarNo StarNo StarNo Star The intern did not inform me of the $38 charge, but she did, however, tell me what the xray did... — Tonisha S.

The intern did not inform me of the $38 charge, but she did, however, tell me what the xray did and how it worked. She handed me the laminated sheet to read, but I already felt I had an understanding of it, so I didn't read it. The doctor came in, asked if I had any questions, I said no, and he did the exam. When it came time to pay I was told it was WAY more than I expected for a few reasons. The $38 charge that I didn't know about was one. I told the insurance lady that I didn't agree to that, and she said that by answering "no" when the doctor asked if I had any questions, I was agreeing to paying the fee. Also, because you are "contact specialists" the contact exam was outrageous. I have worn contacts for over ten years and absolutely nothing was different from anything I've ever had done, except for the xray, which was already charged out. I was very upset with your office and will never refer anyone there. In fact, if asked, I will strongly discourage anyone from going there.

May 10, 2013



StarStarStarStarStar First visit — Hadley B.

Great experience. Professional, caring, educational and informative care with the latest technology available. Thank you for a great visit. I was impressed and I liked my previous eye doctor but transferred due to location. I am glad to be coming back and to have you be my eye doctor.

May 6, 2013



StarStarStarStarNo Star Very modern and thorough exam, friendly staff — Dave C.

Very modern and thorough exam, friendly staff. Only thing missing was the complimentary sample solution packet. Would experience, would return.

May 4, 2013



StarStarStarStarNo Star This was my very first visit and everything went great — Richard K.

This was my very first visit and everything went great. I was impressed with the eye equipment that was being used.

May 2, 2013



StarStarStarStarStar From my very first eye exam until my last — Sarah O.

My first eye exam ever was with Dr wazny when I was very very young. Now at almost 37 years old, I've only ever been to one other eye office since, a JCPenney optical center in the 90's. That experience taught me to stick with the best and don't ever settle for anything else. When Wazny passed the Baton to the Drs Wagner and I had the chance to meet and work with them it became very clear that there is no other office I will go to as long as they are around. I would not and will not ever voluntarily go anywhere else. You all are amazing-a perfect balance of professionalism and a friendliness that makes you feel so welcome (how does Dr Lori remember so many details about me personally when she only sees me once a year?)why would you go anywhere else? All of this coupled with the most amazing technical competency, that I have zero doubt that my eyes are in the best, most caring and capable hands that I could find anywhere. Period. I love these folks!

Apr 28, 2013



StarStarStarStarNo Star contact cost — Julia W.

I didn't have a clear understanding on how much my contacts cost. I was trying to get the cost of the box because I have bought them from a different location believing that they are cheaper there. I was just told its a 6 month supply and nothing more elaborate. I guess I will see when I pick up my order

Apr 22, 2013



StarStarStarStarNo Star Overall — Cindy R.

Always very pleasant when I have an appointment, very helpful eye care specialist.

Apr 21, 2013



StarStarStarStarStar Had a much bigger selection of safety.frames this time thanks — Shane M.

Had a much bigger selection of safety.frames this time thanks

Apr 20, 2013



StarStarStarStarStar This is a exceptional office to visit as the waiting room has games for the kids and free water... — Kevin W.

This is a exceptional office to visit as the waiting room has games for the kids and free water and very nice people. I would recomend this place to everyone.

Apr 18, 2013



StarStarStarStarStar Wonderful experience, exceptional staff. I highly recommend them! — Asha B.

Everyone in the office was very friendly. I was pleased with how quick and efficient, yet completely informing, and in no way rushed, my appointment was. Dr. Rob was very understanding of my issues and needs, and the optician who helped me with my frames, lenses, etc., Daniel, was top-notch. He is really great at what he does. He knows his stuff when it comes to fitting eyewear, but he is also really great and intuitive when it comes to helping customers find the perfect frames for their face and their personality. His customer service skills were exceptional, the definition of what customer service should be. He made me feel very at ease and pleased with my final eyewear choice. With so many options for great-looking frames, it can be very difficult to decide, but Daniel made me feel very certain that I had made the right choice with the frames I ultimately chose. He, and the entire staff at Family Vision Center gave me a very comfortable, reassuring, and satisfying experience.

Apr 17, 2013



StarStarStarStarStar I had been with my last provider for over ten years, and find your office, more friendly and... — Lynda J.

I had been with my last provider for over ten years, and find your office, more friendly and patient focused.

Apr 13, 2013



StarStarStarStarStar Excellent Eye Care — Kelly H.

It's always a pleasure to go to Family Vision Center for my eye appointments. They are great at explaining every part of the exam so I understand what the purpose of everything is. They offer an alternative to dilating your eyes, which is much more comfortable. The entire staff is friendly and accommodating and they have some of the best technology and products. Glad to have found them!

Apr 8, 2013



StarStarStarStarStar I had a great experience at family vision center! The whole staff was amazing — Tyler Y.

I had a great experience at family vision center! The whole staff was amazing. I would recommend this office to anyone looking for a friendly/family like staff who knows how to go above and beyond in taking care of their patients.

Apr 5, 2013



StarStarStarStarStar  — Robert L.

One of the nices place if been into

Mar 29, 2013



StarStarStarStarNo Star service was excellent — Anthony B.

over all service was excellent,costs for the glasses seem a bit high but i guess thats to be expected

Mar 29, 2013



StarStarStarNo StarNo Star You offer free solution if you buy your contacts there but only give two little bottles at a time... — Danita R.

You offer free solution if you buy your contacts there but only give two little bottles at a time which is a generous service however, people have to come back every two weeks why not give a months supply if you are going to offer that.

Mar 29, 2013



StarStarStarStarStar I have never had such a thorough eye exam as the one I received from Dr. Lorree! — Leslie H.

I have never had such a thorough eye exam as the one I received from Dr. Loree!

Mar 28, 2013



StarStarStarStarStar Family Vision Center — Leah H.

I used to visit this office in its previous location. The current location is beautiful, professional, and convenient. The staff were all very helpful and kind (especially appreciated given the weather outside.) I was given the opportunity to ask all the questions I had and was not pressured to purchase any services or products. Great experience!

Mar 25, 2013



StarStarStarStarNo Star Your front desk greeters,two ladies that greeted and then when back to there computer games or... — Dan L.

Your front desk greeters, two ladies that greeted and then when back to there computer games or something? It didn't seem they were in to the greeting to much?

Mar 25, 2013



StarStarNo StarNo StarNo Star So so  — Audrey G.

I felt the front desk staff was hostile when I forgot to do the new patient survey prior to my visit.

Mar 24, 2013



StarStarStarStarNo Star Eye exam — Julie R.

Good and didn't take too long!

Mar 23, 2013



StarStarStarStarNo Star Good experience — Therese *Tess P.

Nice office with amazing technology. Feels posh and little bit fancy in a way that can be off-putting. Great service and care though

Mar 22, 2013



StarStarStarStarStar new patient visit — Dorothy R.

very up-to-date equipment. Very clean reception area and exam rooms. Knowledgeable eye dr. - willing to answer my questions.

Mar 22, 2013



StarStarStarStarNo Star Eye Exam — Rick Z.

Felt welcomed and treated well. Good selection of eye glasses when finished.

Mar 22, 2013



StarStarStarStarStar So Stoked to be right by you all now and I hope to see you all more than once a year!!! Love you... — Mikey G.

So Stoked to be right by you all now and I hope to see you all more than once a year!!! Love you all at Family Vision Center and I look forward to referring our patients to you!! You have been my doctor for almost two decades and my entire families for close to that, there is no one else I would trust our eye health to. Mikie

Mar 22, 2013



StarStarStarStarStar Best Eye Care in Colorado — Aaron S.

From the technology they offer to their customer service, this is hands down the best eye doctor office I've ever experienced. Look nowhere else.

Mar 14, 2013



StarStarStarStarNo Star Consistent, friendly service — Christine M.

The service here is consistent and thorough. The employees are friendly and explain services well.

Mar 11, 2013



StarStarStarStarNo Star Since I've needed glasses/contacts your office is the best I've been to — Nicholas Y.

Since I've needed glasses/contacts your office is the best I've been to. All of the others have rushed me and I haven't gotten the amount if information that I wanted, and the doctors seemed rushed so I felt uncomfortable to ask more. I was completely comfortable asking questions, and I'm very happy with my experience.

Mar 8, 2013



StarStarStarStarStar Great Service!! — Rachel L.

I love my visits here...everyone is friendly, helpful, and personable.

Mar 8, 2013



StarStarStarStarStar Execellent staff and service...thank you for making me feel welcome... — Caroline L.

Execellent staff and service...thank you for making me feel welcome...

Mar 7, 2013



StarStarStarStarStar Annual eye exam — Milisa M.

As always Dr. Rob and his team did an outstanding job with their customer service and high level of quality while I was there for my annual eye exam.

Mar 4, 2013



StarStarStarStarNo Star Great Experience — Yolanda C.

I had a wonderful experience here. The intern that was helping Dr. Loree out was great and was very personable. She made me feel at ease and she was easy to talk to. Dr. Loree was also wonderful. She described everything she was doing and made everything easy to understand. After the eye exam, picking out my glasses was fun. Everyone here was totally honest with me and made me feel right at home.

Mar 1, 2013



StarStarStarStarNo Star Eye Visit — Victor D.

Overall this was a very good experiance

Mar 1, 2013



StarStarStarStarStar I have been coming here for years and will continue to do so. Your service is excellent.  — Laura M.

I have been coming here for years and will continue to do so. Your service is excellent.

Feb 22, 2013



StarStarStarStarStar Initial eye exam — Carol A.

Great service, the latest equipment, very competent optometrists and eyeglass fitter.

Feb 22, 2013



StarStarStarStarStar I am always treated with respect and all my questions about my Rx or insurance are answered very... — Julia S.

I am always treated with respect and all my questions about my Rx or insurance are answered very well.

Feb 22, 2013



StarStarStarStarStar Terrific — Dana D.

4 members of my family go to them including my 2 young daughters. They are fabulous!

Feb 21, 2013



StarStarStarStarStar Excellent Eye Care and Service — Catherine R.

I highly recommned them to anyone looking for excellent and thorough eye care.

Feb 18, 2013



StarStarStarStarStar It was an excellent experience — Sister Mary W.

It was an excellent experience

Feb 18, 2013



StarStarStarStarStar Nice facility and equipment — Noah R.

Was looking for a new eye care provider with new facilities and state of the art equipment. Good customer service to boot!

Feb 17, 2013



StarStarNo StarNo StarNo Star Waiting for the doctor for over 30 minutes is not acceptable, especially with no reason or apology... — Ron S.

Waiting for the doctor for over 30 minutes is not acceptable, especially with no reason or apology given.

Feb 15, 2013



StarStarStarStarStar My appt — Mark M.

My appt. was very prompt, No Wait and the Staff, went out of their way to make sure I was Happy, Beverages available, comfortable seating , Like going to someones House for a visit with Friends. Enjoyable visit, Very Impressed, Thank You

Feb 14, 2013



StarStarStarStarStar First eye exam here — Carol A.

Great place to have thorough exam done using th latest equipment. Would be helpful to have handouts on Broomfield Low Vision Group for those w/AMD. Also have an idea where to refer the consumer who needs lighted, standing magnifiers, etc. Thx, Carol A.

Feb 10, 2013



StarStarStarStarNo Star Very knowledgeable and explained what she was doing and why — Judi P.

Very knowledgeable and explained what she was doing and why. Also, enjoyed meeting and being examined by Dr. Loree. There was plenty of time for questions and I didn't feel that I was being rushed out the door.

Feb 10, 2013



StarStarStarStarStar I will send info to Kristen on the contact person for the Broomfield Low Vision GroupWhich meets... — James A.

I will send info to Kristen on the contact person for the Broomfield Low Vision Group Which meets at the Broomfield Senior Center monthly. Handouts to your patients on Low Vision Aids would be helpful as you did not know where to purchase the standing lighted magnifying aid for vision impaired readers. would be more helpful than only offering high grade, high priced spectacles. Would show you do care about daily struggles those w/AMD go through and would go toward 5 star ratings consistently. Believe me, Kaiser optometrists never offered referrals to local low vision groups or aids but they did give free samples of Refresh Optimal eye drops for dry eyes which helped and easy to understand colorful booklets explaining cataracts and AMD. VERY PLEASED WITH YOUR OVERALL SERVICE HOWEVER AND SO GLAD WE CAME. Carol for Jim Carol (Jim's wife and retired Advanced Practice Nurse)

Feb 9, 2013



StarStarStarStarStar Patient — JJ V.

Julian enjoys coming in to your office. Everone always makes his visit relaxing and fun for him. He absolutely enjoys his appointments. Thanks everyone!!!

Feb 4, 2013



StarStarStarStarStar great experience — Roger Y.

Clean office. Seems like the latest and greatest in equipment and technology. Seems like they embrace technology. Friendly staff. Overall a great experience.

Feb 1, 2013



StarStarStarStarStar Always pleasant staff. Makes the visit less of a chore. Everyone is very friendly and helpful. — Susan D.

Always pleasant staff. Makes the visit less of a chore. Everyone is very friendly and helpful.

Jan 28, 2013



StarStarStarStarStar Great service, nice staff. — Heidi B.

Really impressed with the staff and service here.

Jan 24, 2013



StarStarStarStarStar I stopped in on Wednesday to get a problem fixed with my contacts and Dr — Diane C.

I stopped in on Wednesday to get a problem fixed with my contacts and Dr. Loree and the receptionist (Sorry, I have forgotten her name!) helped me even though I am Dr. Rob's patient. They both were such a big help although I didn't have an appointment. That impresses me very much to know that when I need help, someone will do whatever it takes to get the job done. Thank you!

Jan 23, 2013



StarStarStarStarStar Top notch  — James T.

This was my first visit and was very pleased with the service and selection of frames.

Jan 20, 2013



StarStarStarStarStar Great service — Abbi R.

Great service all around. Everyone was very kind and helpful

Jan 20, 2013



StarStarStarStarStar Family Eye Exam — J. Michael *Mike G.

Over all the service was good as always otherwise we wouldn't be customers for 20 years at the same office.

Jan 19, 2013



StarStarStarStarStar 5 stars — Les B.

Everything went well, got in right away, Kristin was very thourough, Dr. Rob too, as usual.

Jan 19, 2013



StarStarStarStarStar Appointment Rreview — Vicki G.

As usual the apppointment was excellent.

Jan 18, 2013



StarStarStarStarStar general — Heidi D.

Great overall service and location is easy to access.

Jan 17, 2013



StarStarNo StarNo StarNo Star First, I would like to say that the intern that helped me was very nice and had great "bedside"... — Stephanie S.

First, I would like to say that the intern that helped me was very nice and had great "bedside" manners. She was great. However, considering that I paid over $250 for an eye exam it was a bit odd that the dr was in and out and didn't spend much time with me. Did not ask to hear what my symptoms were just said that the intern told him what was going on. Did I really get what I paid for? Also, b/c they couldn't figure out if my insurance and your practice has worked out a discount. I had to pay 100% up front. With a promise of a refund once they figure out the discount. I have a HDP so I expect to pay more for doctor visits but I think better customer service would be to bill me once you figure out how much I actually owe you. I am anxiously waiting to find out if the money I paid you what I actually owe you.

Jan 17, 2013



StarStarStarStarNo Star good job — Ginny C.

They are always so nice and dont hesitate to answer any questions

Jan 14, 2013



StarStarStarStarNo Star Satisfied with service recieved — Ronald G.

Met all my expectations staff was cordiall and informative.

Jan 14, 2013



StarStarStarStarStar Execllent service — Racer T.

Thank you for taking such good care of me and my children - it is a joy to visit your office

Jan 14, 2013



StarStarStarStarStar My eye exam seemed to be easier and less stressful. — Stacey B.

My eye exam seemed to be easier and less stressful.

Jan 13, 2013



StarStarStarNo StarNo Star The eye exam was very good and I left with a very good understanding of my eye health and with the... — Dean H.

The eye exam was very good and I left with a very good understanding of my eye health and with the various options for correction. The exam cost was significantly higher than my previous appointments at other providers. I did not purchase anything due to pricing. I felt that eyeglasses, frames, extra charges ($65 material fee for something, seemed just like a way to insert another cost), and contacts were extremely overpriced and wanted to check other sources. I was able to purchase a set of frames with progressive lenses and another set of frames with distance only lenses for sunglasses all for a price that was less than the lenses only cost quoted from your office. The price I was quoted for contact lenses was almost double what I paid from another provider (it cost me less to use them without my insurance benefit than to use your office WITH my benefit).

Jan 13, 2013



StarStarStarStarStar Great service, friendly staff — Tracy V.

Your staff is always so nice and welcoming. I love how fast everthing is!

Jan 13, 2013



StarStarStarNo StarNo Star I felt that your receptionists were friendly and professional — Irene R.

I felt that your receptionists were friendly and professional. However, we had to stand around for at least 3 minutes before we were acknowledge by anyone even when there were two people behind the counter.

Jan 9, 2013



StarStarStarStarStar I love how Dr. Wagner makes an extra effort to make her patients comfortable and at ease.  — Alicia B.

I love how Dr. Wagner makes an extra effort to make her patients comfortable and at ease.

Jan 9, 2013



StarStarStarStarStar Excellent experience — Angela K.

My appointment started within a few minutes of my arrival. The staff was very knowledgable and freindly and I was pleasantly surprised with the retina photography technology that replaces pupil dilation.

Dec 21, 2012



StarStarStarStarNo Star Family Vision Center Review — Chad L.

Overall I had a great experience at Family Vision Center. I was seen at my scheduled time and they took great care of me.

Dec 18, 2012



StarStarStarStarStar Daniel did a good job adjusting my frames and setting me up with the magnetic attach sunscreen... — Bernie F.

Daniel did a good job adjusting my frames and setting me up with the magnetic attach sunscreen attachment.

Dec 16, 2012



StarStarStarStarStar These guys are pros! Great work! — Jesse H.

These guys are pros! Great work!

Dec 14, 2012



StarStarStarStarStar Dr. Loree — Jenny K.

Dr. Loree is wonderful as always!

Dec 14, 2012



StarStarStarStarNo Star i would like to see a bigger selection of eye wear  — Mike O.

i would like to see a bigger selection of eye wear

Dec 13, 2012



StarStarStarStarStar You convey an attitude of we will make you see much better when you leave. — LONNIE M.

You convey an attitude of we will make you see much better when you leave.

Dec 7, 2012



StarStarStarStarNo Star Inital Appointment — AJ A.

Very welcoming and Heather completely explained how the benefits would work and got us the most for our value.

Dec 3, 2012



StarNo StarNo StarNo StarNo Star Quick service, left feeling my eyes were closely checked for good heath — Carol D.

Quick service, left feeling my eyes were closely checked for good heath. Hope I love my new contacts arriving next week.

Dec 1, 2012



StarStarStarStarStar Excellent  — Karen Z.

I always get the best of care.

Dec 1, 2012



StarStarNo StarNo StarNo Star I have not visited an eye doctor since 1999 — Pamela C.

I have not visited an eye doctor since 1999. I realize this is my personal fault-but that is not an excuse for poor service.I felt the Doctor was not extremely friendly and was selling me different products throughout the exam. The Doctor did vaguely explain some detail of one of the tests, however once the exam was done he simply said your eyes are healthy and this lady will help you pick out your glasses. Apparently my eyes have rapidly decreased but I had to ask what my sight ratio was compared to 1999 along with multiple other questions that I felt should be explained to me,do I have to wear 24/7? NOT having me try to pry for information. At the very end the Doctor asks if I had any more questions in a tone that felt like he was done with the conversation; inside I still had more questions such as glasses vs contacts...ect. Instead I simply said no, I have no more questions. I personally take customer service to heart and expect the best. Unfortunately, this was far from it.

Nov 19, 2012



StarStarStarStarStar On questions 4&5, I have been coming to your office for so many years I really cannot remember... — Tony D.

On questions 4&5, I have been coming to your office for so many years I really cannot remember any other eyecare offices I've been to!

Nov 19, 2012



StarStarStarStarStar Highly Recommend to All Seeking Eye Care Professionals — Patricia *Trish M.

Dr. Loree as well as the associates at the office are very professional, knowledgeable and their equipment is state of the art! We love the new glacoma test machine & no drops are needed - this is so very comforting for our children as well as us a parents. Thank you for taking the time to answer our questions and meet our needs in eye care! Highly Reccommend to others - family, children and anyone!! These people know what they are doing!!

Nov 16, 2012



StarStarStarStarStar Great, but I'm impatient — Jacob A.

Loved the concept of getting pictures of me in a few different frames to help me pick out new glasses, but the pictures still haven't been sent to me!

Nov 15, 2012



StarStarStarStarNo Star Wonderful — Sara B.

I always have a great experience when I come here!

Nov 12, 2012



StarStarStarStarStar De Lance Viers — De Lance *DL V.

As usual a comprehensive exam and thorough review. I am always impressed with Dr. Loree and her easy manner and thorough explanation of tests and results.

Nov 11, 2012



 — Vicki P.

The office has a nice welcoming feel to it & the staff was cherrful

Nov 11, 2012



StarStarStarStarStar Great office — Joan O.

The doctors in this office are the best. They go above and beyond what is typical to take care of their patients. They are thorough and take the time to make sure their patient understands what is happening with their eye health

Nov 9, 2012



StarStarStarStarStar Exam — Sandee C.

Every one seems to love what they do. My exam with Dr Loree was very thorough and she took alot of time to answers question and explain every part of my exam. The selection of glasses is great with such fun frames. Daniel and Wendi are great when helping to pick frames and type of lenses. Katie is a great model for all the frames and is helpful when checking in. Great staff!

Nov 9, 2012



StarStarStarStarStar Very good team, great service, looking for a new eye Doctor, try the Family vision center, I think... — Travis Y.

Very good team, great service, looking for a new eye Doctor, try the Family vision center, I think you will like them!! I did.

Nov 4, 2012



StarStarStarStarStar Great visit  — Bonni F.

Nice staff. Love my new glasses!

Nov 4, 2012



StarStarStarStarStar 5 star service, like always. Extremely friendly and professional staff — Dennis J D.

5 star service, like always. Extremely friendly and professional staff. Appointments are started on time. Clear communication on eye health and eye care and what options are available.

Nov 3, 2012



StarStarStarStarStar excellent — Melissa C.

the best place i have been to get my eye checked...everyone was so friendly

Oct 29, 2012



StarStarStarStarStar in a blink of an eye — Robert M.

Yearly checkup done and noticed improvements all around. Technology is changing fast and this team is on top of the game.

Oct 28, 2012



StarStarNo StarNo StarNo Star I had an 8:30 am appointment which I arrived early for as instructed, but had to sit on the floor... — Andra M.

I had an 8:30 am appointment which I arrived early for as instructed, but had to sit on the floor outside the door since the office did not open until my actual appointment start time. I would think it makes sense to not have the first appointment until 8:45 if the office doesn't open until 8:30

Oct 15, 2012



StarStarStarStarStar I am so glad my daughter recommended you to me, what a wonderful change from the quack I was going... — Margit L.

I am so glad my daughter recommended you to me, what a wonderful change from the quack I was going to before.

Oct 14, 2012



StarStarStarStarNo Star My only concern was that I had left a credit balance on my account from my visit 2 years ago, it... — Linda S.

My only concern was that I had left a credit balance on my account from my visit 2 years ago, it wasn't on my account and when I mentioned it I was told there was no credit balance. I had just looked at my records,so the front desk person went to the back and found it. I didn't feel she was very friendly after I mentioned the cr bal...I felt kinda bad as I was leaving. I also feel your fees are high, but I like the practice so I will continue to be a patient there.

Oct 14, 2012



StarStarStarNo StarNo Star appointment — Gayla S.

My experience was satisfactory

Oct 12, 2012



StarStarStarStarStar I am filling this out for Rebecca, Samantha and Colin. Thanks, Rebecca — Samantha *Sam G.

I am filling this out for Rebecca, Samantha and Colin. Thanks, Rebecca

Oct 8, 2012



StarStarStarStarStar I was very happy with my decision to choose Family Vision Center — Dana V.

I was very happy with my decision to choose Family Vision Center. I am very impressed with the level of technology you use and the throughness of the overall exam.

Oct 8, 2012



StarStarStarStarStar Family Vision Center — Emma N.

We enjoyed the visit. The staff was friendly and Dr. Loree was very nice.

Oct 1, 2012



StarStarStarStarStar vision check up — Jim O.

thank you Dr. Wagner for taking special time with Jim today and to meet his vision needs with respect. So much better than his check up last year with a different Dr. who just walked in and walked out without even trying to help him with his serious vision issues.

Sep 28, 2012



StarStarStarStarStar vision check up — Deborah *Debbie S.

thank you for taking your time with me today

Sep 28, 2012



StarStarStarStarStar Family Vision Center is top fo the line! — Mike N.

I switched to the Family Vision Center after a bad experience at another eye doctor in the area. I felt like the staff had my best interests in mind and went out of their way to understand my needs as a patient. Dr. Loree gave me some great advice regarding my allergies & dry eyes. I look forward to trying out her suggestions and having some positive results. I strongly recommend the Family Vision Center as your eye doctor. My family will be using them from here on out.

Sep 28, 2012



StarStarStarStarStar Above expectations — Pratik P.

Dr. Loree gave a step by step understanding of what was going on with my eyes; and what approach was best to move forward with. She was charming, and didn't made me feel nervous, or rush-to-finish necessity.

Sep 21, 2012



StarStarStarStarStar I am treated as a friend — Linda C.

I am treated as a friend

Sep 7, 2012



StarStarStarNo StarNo Star I would have preferred that I was told about the extra cost of $35 for the picture of behind the... — David G.

I would have preferred that I was told about the extra cost of $35 for the picture of behind the eye before the appointment not in the middle. I felt pressured by the doc to do it even though I said no.I don't think that is good business sense and not happy about that, otherwise it seemed to be a good appointment But I am going to purchase glasses at a diffrent place. The pricing seemed to be on the high end.

Sep 6, 2012



StarStarStarStarNo Star Family Vision Center — Melanie J.

Most of the staff is so welcoming and considerate. rates on product are high but I guess you have to pay more to get great service.

Sep 3, 2012



StarStarStarStarStar Great eye care and friendly service — Frank G.

I received very good eye care and friendly service. I appreciate their explanations of everything. Nice staff and environment too.

Aug 29, 2012



StarStarStarStarStar Dr Wagner takes the time to explain it all — Joe K.

Appreciate the time spent and walked out comfortable knowing my eye health. Wendi spent a good deal of time with the eyewear and although a little pricey, I walked out with a nice pair of glasses. Definitely recommend and will return.

Aug 27, 2012



StarStarStarStarStar I don't mind giving my review to your office, but I don't want to be obligated to have my name... — John D.

I don't mind giving my review to your office, but I don't want to be obligated to have my name posted on some website.

Aug 26, 2012



StarStarStarStarStar How to treat a patient! — Kitty D.

Daniel is very fun to deal with and he has great customer service skills. He listens very well to what you are wanting and gives it his all to make it happen.

Aug 24, 2012



StarStarStarStarNo Star First Time Visit — Rosemarie A.

As I will not receive products purchased until Sept 1 did not rate this portion although I am anticipating a very good to excellent product. Overall this was a pleasant and very informative visit which I enjoyed. I look forward to future visit.

Aug 21, 2012



StarStarStarStarStar Question #2 really should have read 05-10 minutes but that was not an option — Robin H.

Question #2 really should have read 05-10 minutes but that was not an option. You folks are always very friendly. Thanks.

Aug 20, 2012



StarStarStarStarStar Wonderful — Kelsey S.

I had a wonderful visit. Everyone in the office was welcoming and when my new contact perscription didn't feel right Dr. Wagner changed it right away. I am so excited about my new glasses. I also feel like I know everything concerning the health of my eyes, which I feel is very important. I will definitely be going back.

Aug 20, 2012



StarStarStarStarStar great job — Amalia E.

dont mind the drive service is always great

Aug 20, 2012



StarStarStarStarNo Star Eye exam — Aubrey D.

It was a very nice visit.

Aug 19, 2012



StarStarStarStarNo Star I had a very good experience overall. The wait was a little longer than usual, but it was worth it — Michelle C.

I had a very good experience overall. The wait was a little longer than usual, but it was worth it.

Aug 19, 2012



StarNo StarNo StarNo StarNo Star Very friendly & professional! — Suzanne *Sue B.

Wonderful eye care center. Very friendly & professional

Aug 15, 2012



StarStarStarStarNo Star On question 5 product are products when it comes to things like contacts or cleaning supplies.  — Vern V.

On question 5 product are products when it comes to things like contacts or cleaning supplies.

Aug 11, 2012



StarStarStarStarStar great eye exam — Tim G.

Dr. Rob and his team did a wonderful job with the eye exam. They clearly laid out my options without any pressure. They are to be highly recommended.

Aug 11, 2012



StarStarStarStarStar I have been going to see Loree for several years, and she is always personal, professional — Bev C.

I have been going to see Loree for several years, and she is always personal, professional. She is a wonderful eye doctor.

Aug 10, 2012



StarStarStarStarStar Great staff at Family Vision Center — Robert *Rob R.

Great staff at Family Vision Center. All of their knowledge and equipment is up to date and state of the art!!

Aug 9, 2012



StarStarStarStarStar fantastic service! very grateful family vision center was open on a saturday morning - everyone,... — Delara M.

fantastic service! very grateful family vision center was open on a saturday morning - everyone, including the doctor, took time to explain things thoroughly and was polite. thanks!

Aug 8, 2012



StarStarStarStarStar My visit at Family Vision Cnter — Karen C.

I would highly recommend this office to anyone wanting friendly and professional care for their eyes. Karen C.

Aug 5, 2012



StarStarStarStarStar He really liked the videos and how Dr. Loree would use the "flahlight" to look in his eyes — Jakob M.

He really liked the videos and how Dr. Loree would use the "flahlight" to look in his eyes. I like how she was able to ajust the appoinment to his level!

Aug 3, 2012



StarStarStarNo StarNo Star Since I don't actually have my new glasses yet, I can't really comment on the quality vs — Deborah I.

Since I don't actually have my new glasses yet, I can't really comment on the quality vs. my current pair, which were bought through another eye care office. I do however have "sticker shock" at the total cost of frames, etc. You should have a greater variety of lower end cost frames to choose from! I didn't even choose a "designer" frame and my portion of the total bill (after insurance co-pays) ended up being over $500 for exam, lenses, frames, and sunglass clip-ons (which are considered cosmetic and not covered by my insurance). I will have to see whether the quality dictates coming back next year vs. going somewhere else.

Aug 2, 2012



StarStarStarStarNo Star Survey — Lucy P.

Too expensive, but worth your eyesite. Wish prices were more reasonable. Had to go with the less expensive product.

Aug 2, 2012



StarStarStarStarNo Star Excellent care — Stacey U.

Loree was awesome. She took the time to ensure that I fully understood the exam results and appropriate eye care for my circumstances. So glad to have found this place!

Aug 2, 2012



StarNo StarNo StarNo StarNo Star I felt frustrated that I wasn't told that to have a progressive contact lens exam was going to... — Jeanie K.

I felt frustrated that I wasn't told that to have a progressive contact lens exam was going to cost more, that should have been communicated to me before it was performed, especially since I specifically told him that I have tried progressive lenses and didn't care for them and I explained that I am extremely sensitive to getting migraine headache's and so the progressive lenses weren't a great option for me. He dispensed them to me anyway as a trial. The first pair he gave me in the office were terrible, so he gave me stronger ones to take home. The assistant said she would check me out while my contacts were in my eyes adapting. When she told me my co-pay I asked why it was so much and she said because I had gotten a progressive lens exam, I explained to her that I felt frustrated because I didn't even want that, and I felt like I was talked into it without even being told it would cost more. Her reply was that she was sorry. I don't feel like anyone listens there, its frustrating.

Jul 29, 2012



StarStarStarStarStar Friendly, prompt service — Marlene P.

Friendly, prompt service and a great facility.

Jul 29, 2012



StarStarStarStarStar Annual review — Deona B.

Overall great experience, would highly recommend

Jul 27, 2012



StarStarStarStarStar rh.mcmillan — Richard M.

All the latest testing equipment best eye exam that I have ever received

Jul 26, 2012



StarStarStarStarStar Terrific, clean, professional — Terrilyn H.

The entire team is friendly an personable. They have all the latest technology and I love how coll and crisp the entire office is.

Jul 19, 2012



StarStarStarStarStar I FEEL THERE IS NO INPROVEMENT THAT CAN BE MADE — Teresa C.

I FEEL THERE IS NO INPROVEMENT THAT CAN BE MADE. WHEN YOU ARE DOING A GREAT JOB LIKE YOU ARE THERE IS NO MORE ANY ONE CAN ASK FOR.

Jul 16, 2012



StarStarStarStarStar this isn't regarding the survey, but in the beginning, you have spelled a word wrong — Mary M.

this isn't regarding the survey, but in the beginning, you have spelled a word wrong. Doesn't say to much about the office. It's a little thing, but use your spell check and spell correctly the first time. That is all.

Jul 14, 2012



StarStarStarStarStar A excellent experience over all. — Stan Z.

Family Vision truly treats people as family. I have always had a relaxed and professional experience here and would not change a thing.

Jul 14, 2012



StarStarStarStarStar Family Vision Team — Barb M.

Everyone I was in contact with was very friendly and thorough in explaining tests, eye health, and glasses. I love coming to this office for my eye care!

Jul 13, 2012



StarStarStarStarStar Great service, great staff.  — Gabrielle B.

Great service, great staff. Great selection of eyewear, I couldn't have asked for a better experience.

Jun 25, 2012



StarStarStarStarStar Dr Rob — Robin S.

Love love love Dr. Rob. He is the best!

Jun 21, 2012



StarStarStarStarStar Love the office, love the staff! — Kim H.

Love the office, love the staff!

Jun 19, 2012



StarStarStarStarStar Very warm and friendly staff. They took the time to do a thorough examination — Julie S.

Very warm and friendly staff. They took the time to do a thorough examination. They discussed proper eye care and answered all my questions patiently.

Jun 17, 2012



StarStarStarStarStar Family Vision Center — Vince S.

Excellent place to go for an eye exam and to get new glasses. The doctors are very nice and good to talk to.

Jun 10, 2012



StarStarStarStarStar Excellent — Sophie R.

I brought my two young children in for eye exams. They were wonderfully accommodating. The staff were all very kid friendly.

Jun 9, 2012



StarStarStarStarNo Star The people are amazing! Very thorough and top quality care — Barak G.

The people are amazing! Very thorough and top quality care. Watch out for prices! Overpriced compared to my last eye DR. That is the only negative (4 stars). Everything else was top quality from the staff, equipment, products and office amenities.

Jun 8, 2012



StarStarStarStarStar Everything was great! All this, and state-of-the-art facilities, too! — James *Jay L.

Everything was great! All this, and state-of-the-art facilities, too!

Jun 8, 2012



StarStarStarStarNo Star Could not answer #5 - have not gotten my glassess yet — Nicholas R.

Could not answer #5 - have not gotten my glassess yet

May 28, 2012



StarStarStarStarNo Star I could not answer #5 as I have not yet been fitted with my glasses and contact lenses. — Ann R.

I could not answer #5 as I have not yet been fitted with my glasses and contact lenses.

May 28, 2012



StarStarNo StarNo StarNo Star Mixed feelings — Katherine B.

When I first came to the appointment everyone was very, very nice to me. I enjoyed the doctor and the lady who got me ready for the doctor. When it was time for me to pick out my glasses, I told the lady I would like to sue my old frames. She seemed dissipointed and frustraited. She kept pushing different frames on me. After seeing all the prices (high) I told her again I would use my old frames. She tried to push other upgrades on me like scratch resistance and was again upset when I said no. When I returned with the doctor he tried to push the high tech photograph of my eye (which would cost me additional money) instead of dialation. My visit started out great but I left feeling like nothing more than a wallet.

May 24, 2012



StarStarStarStarStar Fabulous — Sabrina W.

5 start service - this place is great.

May 14, 2012



StarStarStarStarNo Star Always pleased — Robert L.

I go see Dr. Wagner because I am not rushed and I dont feel like just a number. They run all kinds of different test on me and because I have been going there for years they really know me. Thanks for all the help. With the glasses they make for me I can see very clearly. Bob

May 13, 2012



StarStarStarStarStar Family Vision Center has always been comfortable for me. The staff is great. Dr — Nancy W.

Family Vision Center has always been comfortable for me. The staff is great. Dr. Loree is so professional and explains everything. I have only positive comments.

May 11, 2012



StarStarNo StarNo StarNo Star Again all the service was great but the prices you charge for the lenses and frames are way to... — Joe T.

Again all the service was great but the prices you charge for the lenses and frames are way to high. I would expect that from a shop in Cherry Creek but not Westminster. I ended up getting the same lenses with a little different frame in Thornton for $160.00 total. You guys wanted about $200 just for the lenses. The lenses I received are identical to your products. I doubt I will be returning as my insurance is running out and your prices are way too high.

May 11, 2012



StarStarStarStarStar I am extremely happy with my exam and selection of frames to choose from — Donna T.

I am extremely happy with my exam and selection of frames to choose from. The staff is friendly and willing to check out all insurance options to provide the best price.

May 7, 2012



StarStarStarStarNo Star Eye ware and contacts are simply too expensive....even with insurance. — Quentin W.

Eye ware and contacts are simply too expensive....even with insurance.

May 5, 2012