Fertility Specialists of Houston

Giving Life to Dreams

StarStarStarStarNo Star 936 Reviews

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Practice Information

Address:

7900 Fannin
Houston, TX 77054

Phone:

713-512-7900

Email:

Web:

www.fshivf.com

Hours:

8:30-5:00 PM

Specialties:

Infertility Reproductive Endocrinology

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Reviews

StarStarStarStarStar He is very tall — Valerie N.

Dr Mazur and his staff was very nice, professional, and very efficient.. Dr. Mazur is very knowledgeable.

Nov 22, 2014



StarStarStarStarStar Always great to visit Dr.Schenk — Kalpana R.

Can add more Labs to get blood work done.

Nov 20, 2014



StarStarStarStarStar The wait time is very long, and I have a hard time understanding what Dr. Grunert says — Michele C.

The wait time is very long, and I have a hard time understanding what Dr. Grunert says. It's way over my head.

Nov 19, 2014



StarStarStarStarStar The doctor should suggest what steps to take if she finds something,  — JUANA Z.

The doctor should suggest what steps to take if she finds something,

Nov 17, 2014



StarStarStarStarStar Dr. Chauhan is a phenomenal physician and human being. I appreciate and value him so very much — Yesenia R.

Dr. Chauhan is a phenomenal physician and human being. I appreciate and value him so very much. Our first IVF attempt failed and we are here for round 2. Fingers crossed that this time will be positive news!

Nov 17, 2014



StarStarStarStarStar I would like to thank dr  — Wafaa M.

I would like to thank Dr.Schenk for her kind and gorgeous works I felt very comfortable with her and her nurses and I refer my friends to her she is the best Dr love her so much and wish her all the best

Nov 16, 2014



StarNo StarNo StarNo StarNo Star I felt the dr was condescending and didn't really listen to my concerns — Sarah O.

I felt the dr was condescending and didn't really listen to my concerns. I felt like the dr projected that I was wasting her time since I was not being seen for fertility help. I left with zero answers to my concerns and feeling stupid. Dr. schenk can highly recommended, but I will not be back to pursue my options, I'll find someone with better bedside manner.

Nov 13, 2014



StarStarStarStarStar Dr. Mazur is my doctor and he took the time to explain everything — Jonae R.

Dr. Mazur is my doctor and he took the time to explain everything. He's absolutely great and made my partner and I feel very comfortable;)!!!!!

Nov 9, 2014



StarStarStarStarStar Everyone is always so friendly. Dr Dunn is awesome!! — SARAH S.

Everyone is always so friendly. Dr Dunn is awesome!!

Nov 7, 2014



StarStarStarStarStar We appreciate a lot that Dr. Grunnert reply our emails quick with details explanation.  — Pingnan Z.

We appreciate a lot that Dr. Grunnert reply our emails quick with details explanation.

Oct 31, 2014



StarStarStarStarNo Star Spent way too long waiting to see the doctor — EMMA E.

Spent way too long waiting to see the doctor. Appointment was at 3, but saw doctor at 4/4:15--spent a long time waiting both in the main lobby and in the other mini-lobby

Oct 29, 2014



StarStarStarNo StarNo Star We saw Dr Mazur and he was wonderful. — JODY M.

We saw Dr Mazur and he was wonderful. Getting in touch with scheduling or following up with scheduling procedures etc. has been very difficult and very stressful though which makes me rate my experience less. I know Dr Mazur is new to the practice but there was no option to get a hold of his nursing staff so I had to call literally five times today to get a hold of someone to help me schedule a procedure. That alone is very stressful as I work full time so do not have 2 hours a day to call back to the office. Also, the first time I tried to schedule my initial visit, I waited for literally 20 minutes on the phone and still no one answered my call. I finally left a message and they eventually called me back a couple of hours later, but the clinic appears to be very understaffed. I do very much appreciate Dr Mazur and his consultation so would rate him at five stars, practice just needs better logistical staff as struggling with infertility is stressful enough, but more so when you don't have the clinical support.

Oct 27, 2014



StarStarStarStarStar It is a well run service. I appreciate the special attention I get when I am there. — Mary K.

It is a well run service. I appreciate the special attention I get when I am there.

Oct 27, 2014



StarStarStarStarStar Dr. Dunn is the best doctor I have had the pleasure of seeing — SARA NICOLE A.

Dr. Dunn is the best doctor I have had the pleasure of seeing. He's not only very good at what he does he has excellent bedside matter! Everyone in his office is wonderful and became like a family during my first round of IVF. I have already recommended him to several people!

Oct 24, 2014



StarStarStarStarStar Amazing! — JENNIFER C.

Absolutely love Dr Shenk and the staff. Each visit everyone is very nice and caring. We drive almost 2 hours each visit and the staff is always accommodating and remember us-which makes it that much better.

Oct 23, 2014



StarStarStarStarStar The front desk girl was very good — Holli G.

The front desk girl was very good. I had not filled out the information online prior to my visit like I was supposed to and she was very polite and forgiving. Good customer service is hard to come by at doctor's offices and I really appreciated her!

Oct 22, 2014



StarStarStarNo StarNo Star I normally have to wait 45+ for my appointment — Onora Z.

I normally have to wait 45+ for my appointment. I wish appointments would be scheduled appropriately.

Oct 21, 2014



StarStarStarStarStar Great service from everyone, from the front desk, to the nurses to my physician!  — LACHANDA R.

Great service from everyone, from the front desk, to the nurses to my physician!

Oct 20, 2014



StarStarStarStarStar Great customer service always received at FSH. — Tiffany M.

Great customer service always received at FSH.

Oct 19, 2014



StarStarStarStarStar I saw Dr. Mazur and he was awesome and so nice — Brandy D.

I saw Dr. Mazur and he was awesome and so nice. He really took time to talk to me and explain everything to me. I had been to other fertiity clinics before and I will only go to you guys from here on out.

Oct 17, 2014



StarStarStarStarStar Dr. Mazur — Robyn J.

Dr. Mazur needs to be added to your stuff, like your surveys and your website as well as your phone prompts.

Oct 16, 2014



StarStarStarStarStar It was my first visit and everything was very good. No changes till now — EVELIA R.

It was my first visit and everything was very good. No changes till now. Just I didn't see my Dr name on the list Dr. Erick Mazur. He was very helpful explain to me on details every step we talk. I do appreciate very much his time answering my questions.

Oct 16, 2014



StarStarStarStarStar My first visit was wonderful , I expect my need will accomplish by following visit s . — Sibyl S.

My first visit was wonderful , I expect my need will accomplish by following visit s .

Oct 15, 2014



StarStarStarStarStar I guess on 1sr Appoitment the Dr — EUNICE P.

I guess on 1sr Appoitment the Dr. Should see you again after any blood test just to re-cap everything. He was very polite and and professional, but I think this should be done a least with patients out town used in case we had question after processing all the great o formation the he provided us ...

Oct 11, 2014



StarStarStarStarStar Friendly and professional staff. — Huma M.

Friendly and professional staff.

Oct 8, 2014



StarStarNo StarNo StarNo Star We waited over 45 minutes beyond our scheduled appointment time to be seen by our doctor — EMILY H.

We waited over 45 minutes beyond our scheduled appointment time to be seen by our doctor. During our wait, we were told that we had been scheduled for an appointment time that never should have been available. Better consideration for patient time and schedules would is certainly warranted.

Oct 6, 2014



StarStarStarStarStar I would have liked for Dr — ELIZABETH J.

I would have liked for Dr. Dunn or the nurse to better explain the side effects and instructions for the medications I was prescribed. We receive a lot of information verbally, and it's difficult to process everything at once, so it would be very helpful to be able to rely on instructions straight from the doctor. Other than that, great visit, and I look forward to working with him!

Oct 3, 2014



StarStarStarStarStar This was our first appointment with Dr. Dunn — KIRSTEN M.

The five stars are for Dr. Dunn himself. Dr. Dunn seemed very knowledgable, kind, honest, and understanding. We enjoyed our visit with him and left feeling hopeful that becoming pregnant would be a possibility again. Our experience with him was a positive one, and we are glad to have been referred to him. I have been most disappointed with the scheduling of appointments. Four out of four of my appointments (the first one and three since) have either been scheduled incorrectly or have been told to us incorrectly. This has been very frustrating since my husband and I both work full-time, as well.

Oct 2, 2014



StarStarStarStarStar I've been to several appts, so I know the procedure now — Jennifer F.

I've been to several appts, so I know the procedure now. But, when I started I was confused as to the next steps and what to do. It would be nice to have patient handouts explaining the overall procedures.

Sep 22, 2014



StarNo StarNo StarNo StarNo Star Waiting over an hour to be seen after your appointment arrival Is horrible — ALMA H.

Waiting over an hour to be seen after your appointment arrival Is horrible. Please do something to keep all appointments on time.

Sep 22, 2014



StarStarStarStarStar I had Dr Mazur, who was not listed above — Latoya M.

I had Dr Mazur, who was not listed above. He was very thorough & guided me through pisdibilities, options, was going to happen. He was awesome!

Sep 21, 2014



StarStarStarStarStar This comment is more for the entire Texas Women's Facility — Beth H.

This comment is more for the entire Texas Women's Facility. Parking at 10:45AM on 9/10/14 was horrid. Valet was over run. Attendants running, the circle was double parked. The cause Was most likely because ALL the spots infront were taken with A dozen or so circling waiting for a spot. I have a full size van And was apprehensive of the parking garage height. Good thinking Of the planners to make it 7 foot something. Cars were circling There too. I eventually got a spot on the roof as another vehicle left. Parking was stressful. I hope the new construction includes more Parking. Good day!

Sep 15, 2014



StarStarStarStarStar The only thing I would like to see, is to be able to call & get through to the nurses, if I needed... — JEAN R.

The only thing I would like to see, is to be able to call & get through to the nurses, if I needed to. Have had trouble getting through in the past. Thank you, Jean Reynolds

Sep 15, 2014



StarStarStarStarStar Waiting to be called in to see the doctor takes too long — ESENAM A.

Waiting to be called in to see the doctor takes too long. I think they book too many appointments around the same time. Never knew u have to pay for packing over.

Sep 14, 2014



StarStarStarStarStar It has been very hard to reach the nurse about a prescription — Kristin A.

It has been very hard to reach the nurse about a prescription. We have tried calling 3 times over a period of 3 days, but have not yet received a call back.

Sep 8, 2014



StarStarStarStarStar The doctor was very nice and took the time to answer our questions. — OLGA S.

The doctor was very nice and took the time to answer our questions.

Sep 7, 2014



StarStarStarStarStar Love coming to this office Dr and the whole staff is wonderful — Mary R.

The first time I came here was in 2005 and then 2007 and saw Dr. Valdez , and was soo happy and so loved her. Then I decided to go again 6/2014 but this time Dr. Valdez was no longer here so I decided to see Dr. Schenk and all I can is that I soo love her she is awesome , very understanding and she listens to you , she put her patient first and she does everything that she can do and I will cont to see her and I am so happy and love how she and her staff make the effort to make me feel important and she gave all she could do and didn't give up on me no matter what !!! Thank you Dr. Schenk for everything and you effort :) you are a awesome doctor

Sep 7, 2014



StarStarStarStarStar Dr Dunn was so friendly, he went extra mile to explain my situation to me and he also pay... — EVELYN O.

Dr Dunn was so friendly, he went extra mile to explain my situation to me and he also pay attention to my complain. I will surely refer any body that have infertility problem to him.

Sep 3, 2014



StarStarStarStarStar I was seen by the nurse and then the physician very promptly. I appreciate that very much — SARAH S.

I was seen by the nurse and then the physician very promptly. I appreciate that very much. My bill arrived at my home with the insurance not filed and with the incorrect name on the envelope. When I called the billing office, Olivia said she would take care of it promptly. I appreciate that as well.

Sep 2, 2014



StarStarStarStarStar Dr. Grunert  — CATHERINE R.

Dr. Grunert was the third doctor I'd seen regarding my fertility issues. He found my problem and had me on medication and a plan to fix it in under 24 hours! Words can not describe how happy I am that I made this appointment! I feel like I am finally being listened to and on the road to beginning my family. :)

Aug 31, 2014



StarStarStarStarStar Dr Grunert was very efficient and quick which made the procedure bearable — Caroline D.

Dr Grunert was very efficient and quick which made the procedure bearable. I look forward to the road ahead.

Aug 23, 2014



StarStarStarStarStar we are very pleased with everything — GIFT E.

we are very pleased with everything

Aug 20, 2014



StarStarStarStarStar Dr. Chauhan and staff were amazing throughout the IVF process — JODI M.

Dr. Chauhan and staff were amazing throughout the IVF process. I will definitely recommend FSH to friends and family.

Aug 18, 2014



StarStarStarStarStar Dr. Mazur & Jackie — NANCY M.

My doctor is Dr.E.Mazur was very helpful. He allowed me to explain my issues. Jackie was very nice and warmed welcoming when I arrived.

Aug 17, 2014



StarStarStarStarStar Overall, it was a good visit — Amira G.

Overall, it was a good visit. I waited about 30 minutes but the RN came to give me updates that Dr Grunert was on his way. Dr. Grunert is respectful and he took adequate time to explain my situation to me.

Aug 13, 2014



StarStarStarStarStar Dr. Mazur changed my life today.. — Sharlette G.

Dr. Mazur changed my life today... He was awesome! Glory to God! My eyes are open now! I can see clearly now! The sonohysterogram revealed SO much! Thank you...for everything FSH! Thank you, Dr. Dunn, for taking a chance on me and helping me! Loves you!

Aug 12, 2014



StarStarStarStarStar Excelent first visit — INMACULADA L.

I felt confortable and I felt welcomed.

Aug 11, 2014



StarStarStarStarStar Overall I am happy with my experience so far — CHRISTA C.

Overall I am happy with my experience so far. One improvement I could recommend would be regarding the Nurse line. I feel it would strongly improve coordination of care if there were a person to answer that line when a patient calls. I realize the office is incredibly busy. I work in the operating room as an anesthetist 5 days per week so my opportunities to make phone calls or answer calls is limited. I find that the leave a message and call back system creates some difficulties. I find myself feeling guilty that I can't answer when the nurses call back sometimes 3 hours later. They are always ready to help when we do finally connect. I just feel that the process could be streamlined.

Aug 11, 2014



StarStarStarStarStar I greatly appreciate the time that Dr Grunbert took to explain in detail my options and making... — SHAVATOR A.

I greatly appreciate the time that Dr Grunbert took to explain in detail my options and making sure i understand.

Aug 2, 2014



StarStarStarStarStar Best Dr & care there is! — MARY G.

This year marks my 29th year to be Dr. Grunert's patient & ever so thankful to have him on my side caring for my health all these years. Thank you all for the great service & care you provide. You have the nicest facility there & I love coming to Houston for my check ups.

Aug 2, 2014



StarNo StarNo StarNo StarNo Star 2 hr wait; Ultrasound staff messed up 2 times and was awful! — Thao G.

I waited nearly two hours to see the doctor the first time. I declined certain items on my forms yet I have received harassing phone messages and emails from Consyl group stating that I now owe them money for a service I did not consent to nor was aware that my information was disseminated to. The ultrasound visit was horrific. Carmen was extremely rough and said it was my fault it hurt since I had a retroverted uterus (first time hearing that) and she screwed up on the ultrasound that I heard her arguing in the room next door. She complained the whole time she did the procedure and then she had to redo it and still there was an issue with her test. I left a message to speak with the doctor about this experience and it has been weeks and no one has returned my call. This is already a stressful experience and this office and staff (other than front desk) have made this as uncomfortable and stressful as possible.

Jul 29, 2014



StarStarStarStarStar Dr. Chathan is not my regular Dr but Dr. Schenk was out of town so I was scheduled with him — DAKEESHA W.

Dr. Chathan is not my regular Dr but Dr. Schenk was out of town so I was scheduled with him. You couldn't tell that he had never seen me before because he was so attentive & eager to help me understand what was going on. My husband and I both left feeling relieved. Thank you do much! You took great care of us while Dr. Schenk was away!

Jul 27, 2014



StarStarStarStarNo Star Long wait — LAUREN H.

My only complaint was the long wait. We waited for an hour past our appointment. Dr. Dunn and his staff are great and we look forward to using them again.

Jul 21, 2014



StarStarStarStarNo Star fertility — Afshan M.

She is such a nice doctor. she is very helpful and supportive.

Jul 21, 2014



StarStarStarStarStar I am very please that the waiting tome was ZERO!! — Victoria P.

I am very please that the waiting tome was ZERO!!

Jul 21, 2014



StarStarStarStarStar The staff was very pleasant. The doctor was very understanding to my needs. — JACQUELINE H.

The staff was very pleasant. The doctor was very understanding to my needs.

Jul 14, 2014



StarStarStarStarStar I think you all are doing a great job — Kristin S.

I think you all are doing a great job. Infertility is a rough thing to go through and I feel like everyone there is so nice and under standing.

Jul 14, 2014



StarStarStarStarStar xuelie — XUELEI Y.

Awesome dr. Dunn with awesome team.

Jul 13, 2014



StarStarStarStarStar Love this Office/Doctor — Tonesha B.

Dr. Dunn has the best bedside manner and patience. He's also a very good specialist and understands what his patients needs. The office staff is nice, but the best experience I had was meeting with Dr. Dunn.

Jul 13, 2014



StarStarStarStarStar I have referred several fertility patients — Myrna A.

I have referred several fertility patients

Jul 13, 2014



StarStarStarStarStar Great doctor! Bad wait time — KATHERINE J.

I love Dr. Schenk. I think she is straightforward and very clear in explaining things. I am only disappointed in the amount of time I have to wait. It took about 15 minutes to be moved from one waiting room to another. After waiting in the second room, I finally got to see Dr. Schenk almost an hour past my appointment time.

Jul 13, 2014



StarStarStarNo StarNo Star Seems like doctors and nurses are rushing patients — ANTONIA NIA W.

Seems like doctors and nurses are rushing patients. I understand it's a business and money has to be made but I don't feel like anyone truly cares. I have not walked away feeling fully informed even after asking questions. Considering my situation and timing I decided to stay with this practice but I would not recommend based on my experience.

Jul 13, 2014



StarStarStarStarStar This was a good first visit for us. We look forward to working with Dr. Grunnert.  — TANYA H.

This was a good first visit for us. We look forward to working with Dr. Grunnert.

Jul 13, 2014



StarStarStarStarStar Dr. Dunn — Lindsey R.

Great experience with an amazing physician. So glad I can feel completely comfortable under his control!

Jul 7, 2014



StarStarStarStarStar Excellent! — JUDY H.

Dr. Grunert has been my doctor since 1980. He has always taken the time to talk and my experience has always been excellent. Thank you!

Jul 4, 2014



StarStarStarStarStar Excellent visit — Mayra G.

The visit was great Dr Grunert made sure I knew what he was talking about and understood. Very satisfied :)

Jun 28, 2014



StarStarStarNo StarNo Star Communications could be improved — Melani S.

I expected to receive financial information during my visit but now have to wait for a call. I find that it is difficult to get the nurses and doctor on the phone. I am unsure when I will receive the information.

Jun 27, 2014



StarStarStarStarStar Great doctor and great team — Catiuska P.

Great doctor and great team

Jun 27, 2014



StarStarStarStarStar Good visit — Markeysha H.

I received good information, but I wished I could've gotten more from the doctor.

Jun 23, 2014



StarStarStarStarStar Review — Vanessa G.

Loved our visit with Dr Dunn

Jun 21, 2014



StarStarStarStarNo Star Professional and Experienced — Angela S.

I have always felt that Dr. Grunhert was very knowledgeable and capable of helping me achieve pregnancy, which he did. My only suggestion would be for him to understand the emotional side of his patient's needs a bit more. His bedside manner was lacking. He was always straight to the point, and I prefer a more warm, inviting approach. That being said, I wil definitely be back for baby #2 when the time comes.

Jun 21, 2014



StarStarStarStarStar Everything and everyone was excellent. No changes needed. — IVETTE A.

Everything and everyone was excellent. No changes needed.

Jun 21, 2014



StarStarStarStarStar Dr. Grunert survey — Dana B.

I've been a patient of Dr. Grunert since 1977 and have always received competent, courteous care. Dana Biddy

Jun 21, 2014



StarStarStarStarStar Offer disposable sheets in your ultrasound rooms. I don't like using sheets that were washed.  — YULIYA L.

Offer disposable sheets in your ultrasound rooms. I don't like using sheets that were washed.

Jun 14, 2014



StarStarStarStarStar Dr Schenk is always pleasant and professional — Stacey Z.

Dr Schenk is always pleasant and professional. I always have a good understanding of my situation, progress and steps to be taken when I leave. The Nursing staff is very supportive and kind.

Jun 13, 2014



StarStarStarStarStar I don't have anything. I had a good first visit.  — Sarah B.

I don't have anything. I had a good first visit.

Jun 12, 2014



StarStarStarStarStar I feel in very confidence with this great team 100% recommend  — Anaredis A.

I feel in very confidence with this great team 100% recommend

Jun 12, 2014



StarStarStarStarStar Wonderful service — NAZIRA O.

Thank you very much Dr Chauhan! Everything was well explained, loved that the Doctor knows what he is speaking about, and before prescribing any pills he wanted to have all the analysis so that he could see what is going on in my particular case. Thank you very much!

Jun 9, 2014



StarStarStarStarStar Sometimes I wish FSH gave longer/more detailed explanations of DVERYTHING, from first consult thru... — Emily C.

Sometimes I wish FSH gave longer/more detailed explanations of DVERYTHING, from first consult thru treatment. It is all very routine to the doctors and nurses because they see/do the same thing all day long, bit to the patient it is new, possibly scary and unfamiliar. The drs and nurses are great if you do ask questions, but I always feel like I have to work hard to get all the explanations I need.

Jun 6, 2014



StarStarStarStarStar awesome — EBONY B.

The staff and Dr. Chauhan are excellent.

Jun 2, 2014



StarStarStarStarStar I love FSH! Dr. Dunn and his team are awesome! God bless us all! — Sharlette G.

I love FSH! Dr. Dunn and his team are awesome! God bless us all!

May 31, 2014



StarStarStarStarStar Great Team! I have to say it was my first positive experience with a nurse in America — Marina R.

Great Team! I have to say it was my first positive experience with a nurse in America. dr dunn' s nurse was not grumpy or arrogant like most places. She is helpful and positive. We have the feeling that the whole team actually care about you and your success. The doctors don't sugar coating your difficulties but remain positive and supportive through the process.

May 31, 2014



StarStarStarStarStar Positive attitude and the feeling they actually care about you :-) — Marina R.

Great Team at the Fannin Clinic. Who is going through this porcess know how stressful and boring it can be. It was a relief to deal with doctors and nurses that have a positive attitude without "sugar coating" your problem. They gave me the feeling that they will be there through the way and they cheer for us. I loved it! it feels like we will all celebrate together when I get pregnant ;-)

May 31, 2014



StarStarStarStarStar Dr. Dunn — HANZADE N.

Dr. Dunn is a very good dr. and his team is also great! I prepared some questions before my visit but he explained everything regarding my treatment before I aced my questions. I definitely recommend Dr. Dunn for other patients who are looking for a fertility dr.

May 23, 2014



StarStarStarStarStar Dr. Dunn — Melissa C.

Best fertility doctor in Houston!

May 19, 2014



StarStarStarStarStar The staff was great, Dr Chauhan was great very sweet Dr. — TAWANA J.

The staff was great, Dr Chauhan was great very sweet Dr.

May 18, 2014



StarStarStarStarStar Dr Chauhan — MEGAN D.

Great experience! He was very knowledgable. He did not seem rushed through the appointment and really took the time to talk about my specific needs. I would highly recommend him to others.

May 18, 2014



StarStarStarStarStar I very much enjoyed and appreciated the services provided to me during this visit — MICHELLE H.

I very much enjoyed and appreciated the services provided to me during this visit. One thing that I might have had go differently was that after my appointment, I asked a nurse to call in my prescription to my mail order company. A hassle, yes, but the only way insurance will cover my prescriptions. She said she would and ends up she did not. I had to call and follow up to ask again, when another bees took care of it for me. It ended up being ok bc I didn't need the meds the next day, and could wait for an overnight delivery, but it would have been frustrating to not have the medicine hen I needed it bc a nurse did not follow thru like she said she would. No big deal. I very much like all the nurses in the office. But this was something I felt could have been handled better. Thank you for your understanding.

May 17, 2014



StarStarStarStarStar 5-13-14 visit — Carol K.

The appointment went very smoothly. The staff was great! As always the doctor was great and very informative.

May 17, 2014



StarStarStarStarStar I wouldn't change anything  — CANDELARIA G.

I wouldn't change anything

May 14, 2014



StarStarStarStarStar Very Good — SHARI M.

Timely Appt. Dr Grunert answered all questions.

May 13, 2014



StarStarStarStarStar Dr. Grunert is always professional, thorough & yet gives a feeling of warmth — Pamela E.

Dr. Grunert is always professional, thorough & yet gives a feeling of warmth. Like the e-mail appointment confirmations.

May 13, 2014



StarStarStarStarStar The entire staff is great EXCEPT one and that is a female nurse to Dr. Chahaun, Khris — Elke R.

The entire staff is great EXCEPT one and that is a female nurse to Dr. Chahaun, Khris. She is rude, cold, and seems to not have a warm vein in her body. She explains nothing and if it comes out of her mouth you might as well swallow it because there is no other option. I wanted to tell someone about just how terrible she is but didn't know who to tell. It's bad enough having to visit a specialist especially a fertility doctor to have to deal with such a horrible person. Compassion needs to be instilled in her or his practice is in trouble. He is awesome and caring and you can tell he enjoys what he does. However, that lady is bad.

May 13, 2014



StarStarNo StarNo StarNo Star Had bloodwork twice and both times people didn't call — Holly E.

Had bloodwork twice and both times people didn't call. First time I was told someone will call you in the morning. I didn't get my results until I called in the afternoon. The following time I was told come before 11 and you'll get same day results. I drug my two toddlers out in rush hour traffic in order to get bloodwork in the morning and I didn't get results until I called the following day. Not sure why I keep going in for bloodwork and no one will tell me that it's obviously not a viable pregnancy. If it wasn't for the internet, I'd have no idea that something's not right with this. I feel like I'm not being educated on my situation. Also, I'm curious why progestrone wasn't checked the second time especially since the nurse finally informed me progestrone along with HCG levels might indicate ectopic pregnancy. That's the reason why I was there because I'm at greater risk for ectopic pregnancy. The first nurse told me progestrone was fine the first time bloodwork was done so I wouldn't be put on it but second nurse told me that it was low. That's very confusing.

May 13, 2014



StarStarStarStarStar Boardley Appt — SANDIA B.

Service was great - I feel empowered and optimistic!

May 13, 2014



StarStarStarStarStar Caroline Esses — CAROLINE E.

Everything was great. I needed a bone density and they did it immediately. I was really happy. As always, Dr Grunert is the best!!

May 13, 2014



StarStarStarStarStar All staff friendly and helpful! — Lisa R.

All staff friendly and helpful!

May 2, 2014



StarStarStarStarStar Excellent!! — SARAH P.

We had a great experience! Very informative! Nurses,doctors, and staff were extremely nice.

Apr 30, 2014



StarStarStarStarStar Great office and staff.  — BHAVIKA D.

The office is great and the staff.

Apr 30, 2014



StarStarStarStarStar Dr. Grun — HEATHER R.

Dr. Grunert is a great doctor. I appreciate the fact that I am seen by him, and not just nurses. I know at my visits if I have questions I will see my doctor to ask questions or voice concerns. I appreciate how thorough he is, and how he backs everything with research. I appreciate the fact that even as long as he has been in practice, he stays educated and on top of research in the field. I did not feel this way about the first clinic I went to (before coming to you all). I appreciate how he treats me as an individual, and does not run me through the factory line. He looks at my unique needs. Thank you Dr. Grunert!

Apr 27, 2014



StarStarStarStarStar Staff are great and very friendly. Dr Dunn is an EXCELLENT doctor! — TAKISHA S.

Staff are great and very friendly. Dr Dunn is an EXCELLENT doctor!

Apr 25, 2014



StarStarStarStarStar DR Dunn is wonderful — Evangeline D.

DR DUNN HAS BEEN A COMPASSIONATE DR WHO IS EXCELLENT IN HIS EXPERTISE. HE WLLL BE PART OF OUR TWINS LIVES FOREVER.

Apr 25, 2014



StarStarStarStarStar The Best Doctor — SHALONDA M.

Dr. Grunert is the best, he's very informative.

Apr 25, 2014



StarStarStarStarNo Star Great doctor, bad wait time — KATHERINE J.

I enjoyed my appointment at the clinic. Dr. Schenk was great - very knowledgeable and easy to talk to. My appointment was scheduled for 11:00am, and after a 15 minute wait - I was called in to review some information with a nurse. After that, I waited at least another 30 minutes before seeing the doctor, making my overall wait time between 45 minutes to an hour. That was the only disappointing thing about my visit. However, I felt Dr. Schenk took as much time as I needed/wanted and didn't rush to get done with my appointment.

Apr 24, 2014



StarStarNo StarNo StarNo Star Meeting extremely brief and cold. Not what I was expecting — SUSAN H.

Meeting extremely brief and cold. Not what I was expecting. I understand the information,presented only because I am an RN, doubt a lay person could have retained even 10% of it. No financials were explained for ivf, which can be huge. No written inform offered on huge amt of information. Had it to do over I would have refused to pay co- pay and left.

Apr 23, 2014



StarStarStarStarStar Dr Schenk Survey — LORI K.

I am very pleased with Dr Schenk and her staff. I would happily recommend her to friends and family.

Apr 21, 2014



StarStarStarNo StarNo Star I did have to wait for awhile (45 min) to be seen but Dr — MELANIE F.

I did have to wait for awhile (45 min) to be seen but Dr. Shenk was aware and apologized first thing. Other than that I had an excellent experience and am very happy with my decision to transfer my care to your group.

Apr 18, 2014



StarStarStarStarStar Review for Dr Dunn and staff  — UGENENA C.

Great physician and staff! Each were professional, and explained information in relation to care to be understanding and to know what to expect. Dr. Dunn is extraordinary!

Apr 18, 2014



StarStarStarStarStar Thank you!  — Sanaah S.

I would Change nothing! Dr Chauhan and his team are wonderful! They gave us hope in natural options of conceiving, When other fertility specialists did not. We felt compassion in your care. We can not thank you enough for all your support.

Apr 16, 2014



StarStarStarStarStar I was very impressed with the office and especially Dr. Chauhan. — NIRA G.

I was very impressed with the office and especially Dr. Chauhan.

Apr 16, 2014



StarStarStarStarStar Everybody was very accomodating — MA PORTIA J.

Everybody was very accomodating. It's our first time to visit and what we need to know has been properly and carefully explained to us.

Apr 15, 2014



StarStarStarStarStar I was really impressed with my physician, but not with front desk staff — Laverne M.

I was really impressed with my physician, but not with front desk staff. When walking to treatment rooms the nursing where they talk and eat is exposed and I feel that gives office an unprofessional look. Was also left in room a couple of times without any indication of what was going on. Front desk staff are not polite. When I answered a question, I was made to feel like I lied in my response. Everything that I handed directly to staff was placed placed on counter instead handed back to me. I feel if I'm polite and respectful to you, please show me the same. I did have a nice conversation with Kim, but that's after I reached out to her to insure coverage. I think prior to first visit, patient should be contacted by financial to have idea of what to expect financially.

Apr 14, 2014



StarStarStarStarStar Dr. Grunert asked all my questions and let me know step by step about my procedure.  — JEANNE H.

Dr. Grunert asked all my questions and let me know step by step about my procedure.

Apr 13, 2014



StarStarStarStarStar Dr. Grunert is an excellent doctor. — Audrey H.

Dr. Grunert is an excellent doctor, I love the way he explain my situation. It's a little comical, but the purpose is to make me feel relax and comfortable. A GREAT DOCTOR : )

Apr 13, 2014



StarStarStarStarStar Dr. Grunert answered all the questions that I had — STEPHANIE P.

Dr. Grunert answered all the questions that I had. I am grateful to have a doctor that I have confidence in.

Apr 12, 2014



StarStarStarStarStar S. Pearson — STEPHANIE P.

I was very happy with the information I received at my appointment. Dr. Grunert answered all my questions.

Apr 12, 2014



StarStarStarStarStar Very satisfied and excited — Lindsey R.

This being my first visit, I was hesitant, unsure, afraid and had no idea what to expect. Dr. Dunn gave me all of the information that I needed in such a great way that I am beginning this journey with more excitement than I ever thought possible. Thank you

Apr 11, 2014



StarStarStarStarStar Dr. Schenk, the people's physician.  — Bilkisu N.

I really loved Dr. Schenk, especially how she came to the waiting room to greet me and the rest of her patients. it makes her appear extremely caring and patient. I'm elated to have her as my provider as my husband and I plan for our family.

Apr 10, 2014



StarStarStarStarStar Excellent — SUZANNE K.

So far we really like Dr. Dunn

Apr 9, 2014



StarStarStarStarNo Star My visit was fine im happy with my dr as well with my coordinator Cynthia only problem is im not... — Amutha K.

My visit was fine im happy with my dr as well with my coordinator Cynthia only problem is im not able to catch up with them over the phone i have to wait till they call me back.Rest was fine.

Apr 7, 2014



StarStarStarStarStar The staff at  — JILLIAN G.

The staff at FSH are always friendly and professional.

Apr 6, 2014



StarStarStarStarStar Love Dr.Dunn — Maria R.

Dr. Dunn took the time to explain my condition. What I needed to do diet wise exercise wise and stress wise. He was always such a sweetheart to deal with, he was happy to answer questions, explain the treatment in detail. After counseling me about diet, exercise & he changed my medicine from Metformin to Metformin ER I WAS PREGNANT THE NEXT MONTH! The nurse Veronica she was also very sweet and attentive. Now that I'm pregnant I will be going to an OB, but at my last visit when I was telling Dr. Dunn & Veronica bye for now. I dreaded it so much. They are two people that I will always hold close to my heart. Thank you Dr. Dunn and Veronica for all of your help throughout this challenge, my husband and I are so happy we came to Fertility specialist of Houston because of you!

Apr 6, 2014



StarStarStarStarStar Everything was great! I drive 5 hours to continue receiving medical care from Dr Grunert & his... — PEGGY S.

Everything was great! I drive 5 hours to continue receiving medical care from Dr Grunert & his staff, I have been doing this since 1989. They are very kind & professional, I also love the fact that they respect my time & effort getting to Houston.

Apr 5, 2014



StarStarStarStarStar Dr Grunert humor really helped us because dealing this journey to conception is an emotional. — CRYSTAL L.

Dr Grunert humor really helped us because dealing this journey to conception is an emotional..his whole staff treated me so wonderfully!!!

Apr 4, 2014



StarStarStarStarStar Excellent — EVA D.

My visit was excellent!!!

Apr 3, 2014



StarStarStarStarStar First Appointment — Lori H.

My first appointment was a great experience. Everyone was very friendly and I felt like the doctor was very thorough and eager to help my husband and I get on the right path to expand our family.

Apr 1, 2014



StarStarStarStarStar Great job — Devinder J.

Dr chauchan is very good , he is very intelegent

Apr 1, 2014



StarStarStarStarStar Good visit — Willow K.

Everything was explained well, and I will return.

Mar 30, 2014



StarStarStarNo StarNo Star The wait time needs to be taken care of a great deal. Also, I had to ask the  — SHIKHA S.

The wait time needs to be taken care of a great deal. Also, I had to ask the nurse to do my vital stats like weight & BP.

Mar 28, 2014



StarStarStarStarStar Great Visit — Valerie B.

Dr. Schnek means business and is very thorough in explaining and answeing all of my questions. Nurse staff was wonderful too as I was not feeling well at the time of my visit.

Mar 28, 2014



StarStarStarStarStar I have been a patient since the 1970"s. I really enjoy having Dr — CONSTANCE B.

I have been a patient since the 1970"s. I really enjoy having Dr. Grunert as my doctor and love his staff.

Mar 25, 2014



StarStarStarStarStar professional and friendly — GUADALUPE H.

Everytime I visit Dr. Chauhan he is always very professional and the staff is friendly. I especially like that they respect my time as they are always punctual.

Mar 23, 2014



StarStarStarStarStar Finally! — Nicole H.

I love that I finally have a Dr. that wants to completely find out what is going on with me before starting any serious fertility medications.

Mar 21, 2014



StarStarStarStarStar Optimistic!  — SARA NICOLE A.

Both my husband and myself were comfortable with Dr. Dunn immediately! He was very professional, brilliant but also maintained a great sense of humor! Feeling great about my options!

Mar 20, 2014



StarStarStarStarStar Really great visit — Caroline D.

Dr Grunert was patient and kind, also very professional

Mar 19, 2014



StarStarStarStarStar Everything was great. I learned a lot about my health situation.  — Elizabeth A.

Everything was great. I learned a lot about my health situation.

Mar 15, 2014



StarStarStarStarStar My only complaint is the length of time one has to call before getting an appointment. — Lucille W.

My only complaint is the length of time one has to call before getting an appointment.

Mar 9, 2014



StarStarStarStarStar Dr Dunn is very thorough and does a wonderful job explaining everything in easy to understand... — VIANN B.

Dr Dunn is very thorough and does a wonderful job explaining everything in easy to understand terms.

Mar 8, 2014



StarStarStarStarStar Service has been great for the past two visits. No issues so far.  — CHANNELL D.

Service has been great for the past two visits. No issues so far.

Mar 7, 2014



StarStarStarStarNo Star The technician (sonography) was great. The nurse was good as well when she was available — Ijeoma O.

The technician (sonography) was great. The nurse was good as well when she was available. I just felt rushed. I called back to get the name of the surgery I would be having because that was not clear to me or written down anywhere. I was told that I would get everything the day before my surgery. Which doesn't make sense because I need time to plan my schedule, ask for time off, find a ride. I had to call and leave several messages before someone called me back. I wish the nurses line would have someone actually picking up the phone instead of the automated service and then receiving a call back. I do understand that it might be more efficient to receive a call, do your research and then call the patient back. I personally hate talking to machines especially when it involves my health. I need compassion and understanding. Overall, the service was fine. I would go back.

Mar 5, 2014



StarStarStarStarStar I loved it. I've never felt so comfortable.  — Amber C.

I loved it. I've never felt so comfortable.

Mar 5, 2014



StarStarStarStarStar I am unclear on how to receive my blood tests results. — SHRONDA T.

I am unclear on how to receive my blood tests results.

Mar 5, 2014



StarStarStarStarStar I had to seek out/inquire about financial information — JENNIFER D.

I had to seek out/inquire about financial information. It would be appreciated if this was offered as part of a first visit.

Mar 4, 2014



StarStarStarStarStar Always a pleasure to see Dr. Grunert. He is an awesome doctor.  — Sharon T.

Always a pleasure to see Dr. Grunert. He is an awesome doctor.

Mar 3, 2014



StarStarStarStarStar I love it there everybody is so nice  — ERICA K.

I LOVE i t there everybody is so nice clean explains everything you need to know I Would recommend This doctor Leah to anybody She isgreat

Mar 2, 2014



StarStarStarStarStar Erica did our ivf training and was very specific and took the time to answer all our questions.  — Carly S.

Erica did our ivf training and was very specific and took the time to answer all our questions.

Mar 2, 2014



StarStarStarStarStar An answer to prayer! — Stephanie L.

Dr. Chauhan and his staff have been a God-send to us! His expertise and gentle nature have always been more appreciated than words can express. With God's Grace and Dr. Chauhan's knowledge, we've been blessed with TWO beautiful boys and are about to try for a third! :)

Mar 1, 2014



StarStarStarStarStar housewife — Marian B.

more time spent with the patient would be good.

Feb 22, 2014



StarStarStarStarStar Helpful first visit — LIVIA Y.

I was happy that Dr. Dunn was able to answer my preliminary questions about their infertility testing and processes. He was easy to talk to and understood the emotional journey I am on. I feel secure that I picked the right doctor. Already, I can see that we are down to business and that I am on the path to parenthood!

Feb 21, 2014



StarStarStarStarStar Love the  — HILDA R.

Love the Physician the only thing the staff doesnt acknowledge you when your standing up there I have to ask can you help me..

Feb 21, 2014



StarStarStarStarStar Looking forward — VIRGINIA C.

My husband and I had a wonderful first visit, and we look forward to working with Dr. Dunn and the staff. Everyone seems competent and kind.

Feb 20, 2014



StarStarStarStarStar Excellent — AMANDA S.

Everything was great. I was treated with respect and well greeted.

Feb 19, 2014



StarStarStarStarStar First Consultation- Dr. Dunn — Gabrielle L.

We immediately felt comfortable and at ease with Dr. Dunn. Our first consultation went great and made us feel very good about our options.

Feb 14, 2014



StarStarStarStarStar Doctors who care — Amy C.

Dr. Dunn genuinely cares for his patients. It has been a comfort to both my husband and I to be under his care during our infertility treatments.

Feb 14, 2014



StarStarStarStarStar Everything was good during the first visit , I will provide more information in the future ...  — Catiuska P.

Everything was good during the first visit , I will provide more information in the future ...

Feb 12, 2014



StarStarStarStarStar Very good first appointment  — Catiuska P.

For the first visit everything was really good... I still need to work with my Dr to decide the best way to proceed, however, he did some test the first visit to be verify if I need a previous treatment before to move forward with the invitro. My persection is that the Dr is really good and have a lot of knowledge.

Feb 12, 2014



StarStarStarStarStar The ladies at the front desk need to be friendly and smile.  — Faith M.

The ladies at the front desk need to be friendly and smile.

Feb 12, 2014



StarStarStarStarStar Dr. Grunert and his staff — SUSAN H.

Dr. Grunert's nursing staff is outstanding too! My experience with Kim in bone density and Technician in mammography were also outanding And wait time was immediate. Wow! Thank you!!!

Feb 8, 2014



StarStarStarStarStar excellent — MONA A.

Every thing was satisfying

Feb 7, 2014



StarStarStarStarStar Dr. Schenk was very friendly and put me and my husband at ease throughout our meeting with her — LINDSAY S.

Dr. Schenk was very friendly and put me and my husband at ease throughout our meeting with her. While we are nervous about what lies ahead, we are so glad that Dr. Schenk is our doctor.

Feb 6, 2014



StarStarStarStarStar all I found was excellent — RENU K.

all I found was excellent

Feb 6, 2014



StarStarStarStarStar Visit — Denise A.

Good explanation of the potential issues or problems and tests needed to help determine the next steps.

Feb 5, 2014



StarStarStarStarStar First Step  — Adriana M.

Good for a start, we shall see when the rubber hits the road.

Feb 5, 2014



StarStarStarStarStar fertility visit — Kristina N.

Dr. Schenck is absolutely wonderful. She is always professional, caring and extremely knowledgeable.

Feb 2, 2014



StarStarStarStarStar Dr. Dunn  — Nancy M.

Excellent doctor. I feel very comfortable with his experience and patient treatment.

Feb 1, 2014



StarStarStarStarStar My last visit — KRISTINA J.

I enjoyed my last visit and was very comfortable with my scan and with my conversation with Veronica. I still have a few questions but I will be in contact to ask. Thanks!

Jan 31, 2014



StarStarStarStarStar Blessings in small packages — ALLYSON S.

Thank you and I look forward to returning to Dr. Chauhan in the spring.

Jan 30, 2014



StarStarStarStarNo Star First time visit — VONETTA A.

It was a pleasurable experience.

Jan 29, 2014



StarStarStarStarStar I wish there was another form of communication with the nursing staff besides messages and phone... — Merrisa M.

I wish there was another form of communication with the nursing staff besides leaving messages and phone tag. I understand that someone can't be there to pick up the phone all day, but what about email? Email would be much faster and convenient for some questions.

Jan 27, 2014



StarStarStarStarStar Review — FRANCINE F.

Dr. Dunn is excellent. Nurse Maria is also great. The scan lady is not so nice, she needs to be more gentile.

Jan 27, 2014



StarStarStarNo StarNo Star I was supposed to have a vitamin D level check, I'm guessing some blood work done at the end of my... — Melinda M.

I was supposed to have a vitamin D level check, I'm guessing some blood work done at the end of my visit, said Dr. Dunn, but when I went to wait out in the hall for the nurse after my visit with Dr.Dunn, I did not receive any instructions from the nurse and nothing else was done other than to say goodbye. So I'm left wondering if I should call back and let Dr.Dunn know that I did not receive the care I was expecting or simply ignore it and move on and my my vitamin d levels are ok. Perhaps she did not hear his instructions carefully or there was a miscommunication. However, I will continue to see Dr. Dunn in the future if needed.

Jan 26, 2014



StarStarStarStarStar Always leave with a smile. Such a pleasure to deal with Dr. Grunert and staff. — Carol C.

Always leave with a smile. Such a pleasure to deal with Dr. Grunert and staff.

Jan 25, 2014



StarStarStarStarStar All staff are very good team love Dr Schenk and her nurses so thanful for their kindness — Wafaa M.

All staff are very good team love Dr Schenk and her nurses so thanful for their kindness

Jan 24, 2014



StarStarStarStarNo Star The first patient of the day showed up 40 minutes late which pushed back all the other... — AMANDA C.

The first patient of the day showed up 40 minutes late which pushed back all the other appointments. I have called before to let FSH know I'd be a few minutes late, and was told that if I was more than 15 mins late my appt would be cancelled. I understand that things happen and sometimes you can't get to an appointment on time, but should all the other patients in the day have to be penalized for that? Other than that, the appointment went well. Dr Schenk was thorough explaining my options and I understood what she was saying. And she didn't push me to make a decision right away - that was really helpful.

Jan 24, 2014



StarStarStarStarStar I love Dr. Dunn!  — Katherine F.

Dr. Dunn and his staff are incredibly knowledgeable, caring and helpful. I would highly recommend them.

Jan 24, 2014



StarStarStarStarStar Welcoming and experienced — Arianna M.

The staff at OGA is always very welcoming from the time you walk in to the time you leave. The entire staff is professional and very helpful.

Jan 22, 2014



StarStarStarStarStar Dr Appt — Nadenne S.

Great experience as always!

Jan 22, 2014



StarStarStarStarNo Star It was really nice, my doctor chauhan was very cordial & clear in making me understand things — Amutha K.

It was really nice, my doctor chauhan was very cordial & clear in making me understand things. It will be more helpful if you have assigned an coordinator to guide an expat in all means, as country & everything is new for us.

Jan 19, 2014



StarStarStarStarStar Dr. Randall Dunn and his staff are awesome!! — Carmen M.

Dr. Randall Dunn and his staff are awesome!!

Jan 17, 2014



StarStarStarNo StarNo Star Consultation — Onora Z.

Hard to judge. It was a consultation reviewing medical history and I was given paperwork for tests I will need to take.

Jan 15, 2014



StarStarStarNo StarNo Star Not what I expected. The Dr. Had a meeting in the middle of our consultation — PATRICIA Q.

Not what I expected. The Dr. Had a meeting in the middle of our consultation. When we were leaving, the girl who attended us was careless. We were told to go downstairs for blood and specimen collection but she failed to provide the forms we needed. We were Completely lost in what we had to do.

Jan 12, 2014



StarStarStarStarStar Everything is always great here. Always a great experience. — AMY P.

Everything is always great here. Always a great experience.

Jan 12, 2014



StarStarStarStarNo Star Our visit was very good — Bertha H.

Our visit was very good. We waited a bit, but we were informed upon arrival; this really helped and made the time a nonissue. The doctor was unhurried, candid, and informative. The staff appeared informed at each step of the visit. I would recommend the doctor/staff to friends and family.

Jan 11, 2014



StarStarStarStarStar Most important to me is that the Doctor carefully listens to my concerns. I like that Dr — Karen W.

Most important to me is that the Doctor carefully listens to my concerns. I like that Dr. Grunert referred me to a specialist for a particular problem. I like that he ordered particular blood-work tests related to family genetic-history (thyroid). I appreciate good nurses and a pleasant office staff - Thank you! I also like the coffee in the waiting rooms - Thank you.

Jan 11, 2014



StarStarStarStarStar Had an excellent experience — Vanita S.

Had an excellent experience

Jan 11, 2014



StarStarStarStarStar Excellent! — PAOLA M.

I felt very welcomed at the clinic. Everyone in the staff is warm and makes you feel very comfortable. Dr. Dunn is an excellent and very compassionate doctor; he answered all my questions and took the time to go over my situation thoroughly. I would have liked it to have a nurse assigned since the first appointment with a direct number for any questions I may have. At times it is difficult to go through the front desk line.

Jan 11, 2014



StarStarStarStarStar I absolutely love this facility and every team member that is apart of it — Karen P.

I absolutely love this facility and every team member that is apart of it. I'm saddened that Bobbi is no longer there but Jackie, Carmen, Nisa, Vann, Amanda, Kim, Cynthia, Marie and the check in ladies are all so amazing. There is always clear communication and top notch patient care. I could go on and on about how wonderful Dr. Dunn and his staff have been and continue to be. I have already referred 3 friends to Dr. Dunn and they too rave about the service and staff. I thank you from the bottom of my heart for what each of you do on a daily basis it takes every team member to make everything run so effciently and from what I have seen you have a top notch team!!! Keep up the good work!!

Jan 10, 2014



StarStarStarStarStar I love dr Dunn and I would highly recommend him and his staff to anyone that is on need of a... — ASHLEY F.

I love dr Dunn and I would highly recommend him and his staff to anyone that is on need of a fertility specialist.

Jan 10, 2014



StarNo StarNo StarNo StarNo Star What is a reasonable amout of time to wait? I believe staff should check in with you every 10-15... — Kathryn K.

What is a reasonable amout of time to wait? I believe staff should check in with you every 10-15 minutes to let you know you are not forgotten. I waited 30minutes too long.

Jan 9, 2014



StarStarStarStarStar IVF Planning Appt — HEATHER F.

I have been very pleased with this clinic. Very professional and friendly.

Jan 9, 2014



StarStarStarStarStar My Dr. Was very informative and knowledgeable.  — STACIE S.

My Dr. Was very informative and knowledgeable.

Jan 9, 2014



StarStarStarStarStar Great service — JIHAN K.

Gloria and Cathy have been very accommodating and pleasant to Work with. I send them my appreciation.

Jan 2, 2014



StarStarStarStarStar Dr. Dunn was very professional and nice! I loved that he made his point without being rude or mean. — VANESSA R.

Dr. Dunn was very professional and nice! I loved that he made his point without being rude or mean.

Jan 1, 2014



StarStarStarStarStar Great atmosphere and professional, kind staff. — Lena N.

Dr. Dunn really took his time to listen to our concerns and answers to his questions. I was happily surprised that the timing worked to be able to get a scan the same day as my initial appointment. When we left I felt hopeful that we would have answers soon.

Dec 26, 2013



StarStarStarStarStar My Husband and I really liked Dr. Schenk — Kasey N.

My Husband and I really liked Dr. Schenk. She was very informative about about previous test results and what they meant.

Dec 24, 2013



StarStarStarStarStar Dr Randall Dunn seems very kind, capable and professional — MICHELLE H.

Dr Randall Dunn seems very kind, capable and professional. I feel comfortable and pleased under his care/supervision.

Dec 20, 2013



StarStarNo StarNo StarNo Star there isn't a stream lined process — Dahlia B.

there isn't a stream lined process. If you were to start off at the intial visit and give a checklist of what to expect, I would know more of where I was at. I don't think having access to my labs are a good idea. I don't know what the test results are and they need to be interpreted. I was expected to pay at my last visit, yet I haven't received any bills or EOB from my insurance, so I'm sure the claim will be wrong.

Dec 18, 2013



StarStarStarStarStar Love Dr Dunn!! — Marilyn D.

I love Dr Dunn, he was always so explanatory, gave us all of our options. The rest of the staff was wonderful! If any of my friends or family needs fertility assistance, I will definitely refer them to Dr Dunn

Dec 16, 2013



StarStarStarStarStar Very happy — KRISTIN E.

This is such a sensitive situation; Dr. Dunn really made me feel optimistic and excited about my options. I was surprised that I didn't cry once, much less the entire time. I feel comfortable with my situation in Dr. Dunn's hands.

Dec 16, 2013



StarStarStarStarStar Visit review  — ERIN L.

Everything was great! Really love this practice

Dec 15, 2013



Nancy, Dr. Grunert's nurse was excellent. A very warm personality. Dr — RAQUEL H.

Nancy, Dr. Grunert's nurse was excellent. A very warm personality. Dr. Grunert was clear on his explanations.

Dec 13, 2013



StarStarStarStarStar I wouldn't change anything — CHARISSE C.

I wouldn't change anything. This is the third reproductive endocrinologist I've seen and this was by far the best experience I've ever had!

Dec 11, 2013



StarStarStarStarStar Amazing — Kristin E.

Nancy and Dr. Grunert are amazing and the front desk staff are always so pleasant. Wonderful experience every time we visit.

Dec 9, 2013



StarStarStarStarStar The staff was very friendly, the office was clean and comfortable. nice, and it was comfortable.  — Regina S.

The staff was very friendly and knowledgeable, the office was clean and nice, and it was comfortable.

Dec 8, 2013



StarStarStarStarNo Star Dr. Grunert and Nurse Nancy — LAURA H.

Dr. Grunert is an excellent physician!! His Nurse, Nancy was very helpful Offer some type of validation for parking.

Dec 8, 2013



StarStarStarNo StarNo Star Could do with better customer service by nurses — Ghim Thiar Q.

Could do with better customer service by nurses and receptionists.

Dec 4, 2013



I recommend everyone to Dr. Grunert. I place my total confidence in him and staff — SUSAN H.

I recommend everyone to Dr. Grunert. I place my total confidence in him and staff. He is awesome doctor and surgeon? Thanks, Dr Grunert!

Dec 3, 2013



StarStarStarStarNo Star Everything was great with the Dr but the front desk seemed to be a mess — Amanda D.

Everything was great with the Dr but the front desk seemed to be a mess. The line was long and then the girl up front didn't call the lab so I waited in the hallway for a long time. The office manager noticed me and called the lab person to get her to come and draw blood. Again, the dr and nurse were very good though.

Nov 27, 2013



StarStarStarStarStar It was a wonderful experience and we loved Dr Dunn — CARI G.

It was a wonderful experience and we loved Dr Dunn. We did have some issues with the laboratory downstairs when we went to get our blood drawn, the woman who originally started mine tried 3 times and couldn't get blood and appeared to be intoxicated. I asked for another Tech and he was wonderful and got blood with no problem immediately.

Nov 27, 2013



StarStarStarStarStar As always, Dr. Dunn and staff were great — SUSAN D.

As always, Dr. Dunn and staff were great. My only comment is after speaking with Dr. Dunn waiting on the couch, it seemed like a long time before getting the paperwork to check out. This was the first time that happened.

Nov 24, 2013



StarStarStarStarStar great doctor — LAUREN P.

Dr dunn was so friendly and wonderful. he made me feel like I had made the right choice by getting a second opinion

Nov 22, 2013



StarStarStarStarStar Excellent care! — Kristen G.

Dr. Grunert makes you feel very comfortable and well taken care of, which is so great when you are going through this process of fertility treatments.

Nov 22, 2013



StarStarStarStarNo Star Dr. Dunn was extremely personable and professional — VIANN B.

Dr. Dunn was extremely personable and professional. He took time to listen to my concerns and asked specific questions. He has ordered several tests that will help us me make the right decisions for my treatment plan. The staff was very courteous and professional as well. Something small but an easy fix--the ultrasound machine screen was very dusty.

Nov 21, 2013



StarStarStarStarNo Star Unfortunately, we had to wait very long before we were able to see our doctor — BARBARA F.

Unfortunately, we had to wait very long before we were able to see our doctor. We were greeted quickly and filled out all the paper work in no time. However it took another 20 minutes before the nurse called us in. I was weighed and had my blood pressure taken. The nurse said we were the next to be seen but it took at least another 25 min.

Nov 20, 2013



StarStarStarStarStar everything's great.. couldnt be happier — NABILA F.

everything's great.. couldnt be happier

Nov 20, 2013



StarStarStarStarNo Star A discount program to help people whose insurance does not cover any infertility services. — Lauren C.

A discount program to help people whose insurance does not cover any infertility services.

Nov 17, 2013



StarStarStarStarNo Star It was a long wait time - close to an hour — Danielle H.

It was a long wait time - close to an hour. I know it was due to a procedure being done with another patient but if we had known earlier (while we were waiting), we could've planned better.

Nov 11, 2013



StarStarStarStarStar Excellent  — MEREDITH T.

Very pleased with my visit

Nov 9, 2013



StarStarStarStarStar doctor visit — Carol J.

Everyone was competent and congenial as always. Carol Judge

Nov 9, 2013



StarStarStarStarStar Dr. Dunn's bedside manner is impeccable. He is so compassionate and sincere — Meredith C.

Dr. Dunn's bedside manner is impeccable. He is so compassionate and sincere. I appreciate his expansive knowledge and ability to put medicine in layman's terms.

Nov 8, 2013



StarStarNo StarNo StarNo Star Unanswered questions... — LATANYA J.

After my doctor revealed my genetic history, he was unable to provide any explanation towards anything. My boyfriend and I left feeling confused and that he could have emailed or called us regarding the results if we weren't going to get any of further information about what the results meant for us. We felt like the visit was only to get a co-pay. On top of everything, the doctor kept offering prescriptions for symptoms I didn't have yet. That left us feeling like he just wanted out money. I will be going to another fertility facility for another opinion and mostly for more information/explanation.

Nov 3, 2013



StarStarStarNo StarNo Star The front staff was not very friendly. They could try to be a litlle more friendly — Tonesha B.

The front staff was not very friendly. They could try to be a litlle more friendly. They didn't greet me or make me feel welcomed at all. They also weren't very helpful with anything.

Nov 2, 2013



StarStarStarStarNo Star Great experience. — Brandy H.

We had a great first visit at Dr. Dunn's office! The staff were all very friendly and Dr. Dunn seemed genuinely interested in our situation and in helping us! He spent however much time we needed to talk to him, and didn't rush us. My only complaint would be the time we spent waiting after our appointment time before we actually went back to see the doctor.

Oct 30, 2013



StarStarStarStarStar What a welcoming environment. My first interaction with Dr — MICHELINE T.

What a welcoming environment. My first interaction with Dr. Dunn, referred to me by a friend was AWESOME. I a very calm comforting and friendly way, we went over my condition. I was so impressed by Dr. Dunn's personality. I wish I had more than two thumbs. But on a serious note, TWO THUMBS UP Dr. Dunn. Keep up the good job!!!

Oct 25, 2013



StarStarStarStarNo Star Nice people, really respect Dr. Grunert — LINDSAY S.

Dr. Grunert was very nice and respectful, explained to us what our options are and what the plan will be depending on certain results. He was very straight to the point, and I look forward to working with him further. We felt completely satisfied when we left.

Oct 22, 2013



StarStarStarStarStar fit me in when I had a problem, and thorough and kind — Myrna A.

fit me in when I had a problem, and thorough and kind

Oct 19, 2013



StarStarStarStarNo Star Mistake on time — Nicole G.

I did not have to wait to be seated. Please disregard.

Oct 17, 2013



StarStarStarStarNo Star It was a great experience with Dr.Chauhan and his team..We sincerely thank him for his support.. — SAI PRIYADARSHINI Y.

It was a great experience with Dr.Chauhan and his team..We sincerely thank him for his support..

Oct 16, 2013



StarStarStarStarNo Star This visit was great, but in the past when I came for ultrasounds I have had to wait, and on my... — ANNE C.

This visit was great, but in the past when I came for ultrasounds I have had to wait, and on my last visit with Dr. Shenk I waited for an hour.

Oct 15, 2013



StarStarStarStarStar Doctor is really knowledgeable  — Juliana E.

My first appointment with Dr. Grunert was really good. I still did not do any treatment but look forward for my next appointment. He knows how to explain the situation and answered all my questions.

Oct 14, 2013



StarStarStarStarNo Star I am hard of hearing so it might take a little longer to process and comprehend I ask to please be... — Ana M.

I am hard of hearing so it might take a little longer to process and comprehend I ask to please be patient with me and more time to explain....Thank you!

Oct 9, 2013



StarStarStarStarStar I am a long time patient of Dr. Grunert. Always pleased with the outcome of the visits. — DONNA S.

I am a long time patient of Dr. Grunert. Always pleased with the outcome of the visits.

Oct 7, 2013



StarStarStarStarStar Dr. Dunn is very good doctor. He is very nice to explain everythings — Hsuan Chu C.

Dr. Dunn is very good doctor. He is very nice to explain everythings. I will refer my friends to him. I hope it has better way or faster way to communication with nurse when we have questions. I know they are so busy. sometimes I can not get the call back after I leave the voice mail or leave the massage.

Oct 6, 2013



StarStarStarStarNo Star Everything was done the way I was expecting, they act very professional and have absolute... — DORA P.

Everything was done the way I was expecting, they act very professional and have absolute discretion, they make me feel very welcomed

Oct 6, 2013



StarStarStarStarStar The entire staff is always so friendly and helpful! — Llesly A.

The entire staff is always so friendly and helpful!

Oct 5, 2013



Really did like my doctor. I have not felt that good about a physician in awhile. — Evelyn C.

Really did like my doctor. I have not felt that good about a physician in awhile.

Oct 4, 2013



StarStarStarNo StarNo Star Good doctor — AISHA N.

Dr. Chauhan is very personable and take his time to explain things in detail. His nurses (in the office and by phone) could be a little bit more compassionate/understanding and willing to spend time with patients to explain procedures/treatments. Sometimes you leave the office with no clue of what you are supposed to do unless you ask the questions.

Oct 4, 2013



StarStarStarStarStar It was really nice to see a doctor that spent significant time with me and explained everything so... — LYNDA J.

It was really nice to see a doctor that spent significant time with me and explained everything so openly and thoroughly and put it in layman's terms. Regardless of what my personal outcome ultimately is I will know that I got exceptional treatment and service.

Oct 3, 2013



StarStarStarStarStar All questions answered:) — KIMBERLY H.

Dr. Chauhan answered all of my many questions. I left feeling optimistic and informed about my odds for pregnancy, the process, and the financial costs:) It was great:)

Oct 2, 2013



StarStarStarStarStar love dr. chauhan; he is very genuine and sensitive — Liza C.

love dr. chauhan; he is very genuine and sensitive. also would like to say that the front desk girls are wonderful.

Sep 29, 2013



StarStarStarStarStar Well run operation — Corrina A.

We have appreciated how efficiently and effectively FSH runs. All staff are wonderful, especially Maria, Carmen, Bobbi, Alicia and all of the front desk ladies.

Sep 27, 2013



StarStarStarStarStar Everyone was extremely friendly and supportive in the office. I looked forward to every visit — LAUREN G.

Everyone was extremely friendly and supportive in the office. I looked forward to every visit. Thank you for making this process as comfortable as possible. I am truly grateful and blessed that Dr. Dunn helped to grow my family. :)

Sep 25, 2013



StarStarStarStarStar As far as the financial part I know they gave us a form to fill out but the reason I put "no" is... — Melissa A.

As far as the financial part I know they gave us a form to fill out but the reason I put "no" is because it was discussed just given to us and told to look over and sign. But it was fine.

Sep 25, 2013



StarStarStarStarStar I am always pleased with my visits to your offices. — AMY P.

I am always pleased with my visits to your offices.

Sep 21, 2013



StarStarStarStarStar We love Dr. Dunn. — SUSAN D.

We love Dr. Dunn. I felt really good after going to the appt. I knew what was going to happen next. My only thing was that I forgot to ask all of my questions. Luckily we got the major ones covered. I do like how they have the website so I can ask my questions I missed the first time. Dr. Dunn's nurses were very quick to respond, which I appreciate.

Sep 20, 2013



StarStarStarStarNo Star I did enjoy my visit but did not talk about cost or to much else except my history — ANGELA H.

I did enjoy my visit but did not talk about cost or to much else except my history. Nurse was friendly but all other's were not so much, wanted to feel more of an open door policy like i was wanted there and not a burden or just another appointment but everyone has bad days i guess, hate that i made it on one of them after all that i have been through this year.

Sep 20, 2013



StarStarStarStarNo Star Front desk was not very courteous — Rebecca S.

Front desk was not very courteous. She never smiled or looked up from her computer when we were signing in. She seemed rushed and aggravated. The med tech was very pleasant and personable. Dr dunn is absolutely wonderful.

Sep 20, 2013



StarStarStarStarStar Execellent team and great job  — OLAMIDE W.

Execellent team and great job

Sep 20, 2013



StarStarNo StarNo StarNo Star I honestly left the Doctors office feeling horrible — Ijeoma O.

I honestly left the Doctors office feeling horrible. I wouldn't feel comfortable with him treating me. He showed no compassion to my situation. I don't want to go back. The nurse did try to make up for it but the damage had already been done.

Sep 19, 2013



StarStarStarStarStar Loved your office and management.  — BHAVIKA D.

Loved your office and management.

Sep 19, 2013



StarStarStarStarStar Great 1st Visit — KATHRYN C.

Very kind and explained everything in detail. My husband and I left with a better understanding of the process ahead.

Sep 18, 2013



StarStarStarStarNo Star I wish there had been a more clear cut list of what needed to be done given to me — PAULA F.

I wish there had been a more clear cut list of what needed to be done given to me. I left without a specimen cup for my husband or clear instructions on what he needed to do and without a prescription I needed. I think if there was a plan that could quickly be typed out for a patient that would help. In hind sight I should have had my husband there for an extra set of ears. I feel as though if I had to regurgitate the information back to him that I could not ( he is a GI oncologist).

Sep 16, 2013



StarStarStarStarStar Love my doctor! — Rachel M.

FSH Dr. Dunn is the best!

Sep 14, 2013



StarStarStarStarStar Great Place — Ana S.

Like it and hope with great outcomes

Sep 12, 2013



StarStarStarNo StarNo Star Fertility Is Hard Enough.... — Araceli M.

Our fertility doctor and his experience is paramount and we are very happy with him. That being said, the rest of the process is harrowing especially the financial part. Their financial/administrative office is absolutely awful at communicating and helping understand the costs associated with the ARC package we bought and all other costs outside of our package. We are truly unhappy that to date, we have still not received an itemized listing of all procedures and costs. Fertility is a hard road to travel but it certainly does not help when the financials are not clear and they do not bother helping to explain. It's additional stress we don't need from them, especially since we are spending over $53,000. :(

Sep 11, 2013



StarStarNo StarNo StarNo Star Dr. Dunn is terrific and so are his nurses. The ultrasound Tech is terrible — Christina A.

Dr. Dunn is terrific and so are his nurses. The ultrasound Tech is terrible. She is rough, cold and rude. I don't want her doing my 8 week scan. It's a shame he has someone like that on his staff.

Sep 9, 2013



StarStarStarStarStar I was very nervous when I arrived, but everyone made me feel comfortable, so I was able to relax... — JASMIN M.

I was very nervous when I arrived, but everyone made me feel comfortable, so I was able to relax more. I would definitely refer this place to my friends.

Sep 8, 2013



StarStarStarStarStar Dr. Chauhan  — Sonia Y.

Dr. Chauhan is very through and contentious. His staffs are friendly and helpful.

Sep 8, 2013



StarStarStarStarStar It was better than expected. We are looking forward to more appointments with Dr Dunn! — SARAH S.

It was better than expected. We are looking forward to more appointments with Dr Dunn!

Sep 6, 2013



StarStarStarStarStar After the visit, Dr — WEIRAN Y.

After the visit, Dr. Chanhan and his nurse called me about some of the results of the tests, Which is great. But I prefer a message via email so that i won't forger about it.

Aug 29, 2013



StarStarStarStarStar Best Experience! — Vickie O.

The doctor and staff were very helpful and friendly

Aug 29, 2013



StarStarStarStarStar 1st Visit — TYMASHA S.

Dr. Dunn was so through and patient in explaining the processes. I especially appreciated him for including my partner in the conversation. His nurse was very pleasant as well. The lab was also great and quick.

Aug 28, 2013



StarStarStarNo StarNo Star I arrived at my appt time — JENNIFER C.

I arrived at my appt time. 1/2 hour later, I received a voicemail that I hadn't shown up for my appt. Then I was given a laptop to fill out items on the portal. (I had not received this prior to my appt).

Aug 28, 2013



accept other insurances, to served more costumes — Sandra B.

accept other insurances, to served more costumes

Aug 24, 2013



StarStarStarStarStar Excelent — Sandra B.

My Doctor is one of the most fine doctors that I ever met, excellent job!!!

Aug 24, 2013



StarStarStarStarStar Really enjoy our visits with Dr. Grunert! He is very thorough, knowledgeable, and friendly — Kristen G.

Really enjoy our visits with Dr. Grunert! He is very thorough, knowledgeable, and friendly. All the things you would want in a physician.

Aug 24, 2013



StarStarStarStarStar Excellent  — Glenda R.

Excellent staff and service. Very pleased.

Aug 20, 2013



StarStarStarStarStar Excellent — Mary S.

Dr Dunn is so kind and understanding. He knows we have been trying for some time now, and he made us feel confident that he will be doing everything he can to help us. We love him!

Aug 19, 2013



StarStarStarStarStar Consultation Visit Survey — TRACI T.

Overall I was very satisfied with my first visit to Fertility Specialists of Houston.

Aug 16, 2013



StarStarStarStarNo Star Consult Visit — JANAE T.

Dr. Dunn explained all my options very clearly to me.

Aug 16, 2013



StarStarStarStarNo Star Dr — Faith M.

Dr. Chauhan was very pleasant, accomodating, was not rushing at all, and explained our options in a clear manner. He was very professional and up front with us and the options and plans we're taking next after our first failed IUI with Follistim. The clinic was on time and we did not wait at all. However, the ladies at the front desk were not friendly. None greeted us when we arrived and register. It would be nice to see a warm smile especially when couples come in anxious, frustrated and close to being hopeless. Overall, I still like coming to this clinic and will recommend it to friends.

Aug 15, 2013



StarStarStarStarStar Great facility, and great Dr.  — LARA W.

Dr. Dunn and his team are great. We had previously been to 2 RE's and the experience was not that good. After our first appointment with Dr. Dunn we were very pleased with the experience.

Aug 14, 2013



StarStarStarStarNo Star I was very disappointed in the wait time — AMANDA C.

I was very disappointed in the wait time. It was over an hour after my appointment time when I finally got in to see Dr. Schenk. Other patients in the waiting room confirmed that this is the norm. However, she was knowledgeable, listened to all that I had to say, was friendly and didn't rush me; all of which were very refreshing.

Aug 14, 2013



StarStarStarStarNo Star Dr. Schenik is very pleasant to be around — JIHAN K.

Dr. Schenik is very pleasant to be around. She is personable, knowledgable, and forthcoming- which is great! I was able to ask questions and receive detailed information without feeling rushed. The front office staff was a bit indifferent.

Aug 12, 2013



StarStarStarStarStar Thank You Dr. Grunert!!! — Jill B.

Awesome experience and awesome team!

Aug 9, 2013



StarStarStarStarNo Star Dr. Shenk was very informative during our initial visit — Emily S.

Dr. Shenk was very informative during our initial visit. I feel confident that she will help us find the answers we need to grow our family.

Aug 7, 2013



StarStarStarStarNo Star Everyone is friendly and professional — Susan C.

Everyone is friendly and professional. I just always have to wait - on average I would guess 30 minutes - before I see Dr Grunert.

Aug 6, 2013



StarStarStarStarStar Dr. Dunn is very personable, friendly and informative — STEFANIE L.

Dr. Dunn is very personable, friendly and informative. He made us feel at ease and like he genuinely cared about our situation. I wish he could be my full time doctor for everything!

Aug 2, 2013



StarStarStarStarStar Dr. Dunn was extremely friendly and compassionate — ASHLEY F.

Dr. Dunn was extremely friendly and compassionate. He answered our questions and explained information in a way we could understand without sounding irritated or condescending.

Jul 31, 2013



StarStarStarStarStar I have been a patient of Dr. Grunert's for 8+ years. Dr. Grunert is a wonderful physician — ADRIANA K.

I have been a patient of Dr. Grunert's for 8+ years. Dr. Grunert is a wonderful physician. I have recommended him to several individuals. My only complaint is that his current nursing staff, in particular Erica, are really lacking in bedside manners. Erica has been rude and condescending on the phone and in person. Had I encountered Erica 8 years ago when we first began our infertility treatment I would have found a different physician. I miss Theresa and Renee. I chose 5 stars because of Dr. Grunert.

Jul 28, 2013



StarStarStarStarStar I always have a wonderful experience.  — Gladis Q.

I always have a wonderful experience.

Jul 28, 2013



StarStarStarStarNo Star The front receptionist staff at the Fannin location not very friendly and welcoming like the other... — Bhavisha P.

The front receptionist staff at the Fannin location not very friendly and welcoming like the other staff. They do not smile and when you check in/check out you are made to feel like you are bothering them.

Jul 27, 2013



StarStarStarNo StarNo Star A lot of what was explained to me was way over my head.  — Michele C.

A lot of what was explained to me was way over my head.

Jul 24, 2013



StarStarStarStarStar No baby yet, but I feel confident!!! — Leslie R.

No baby yet, but I feel confident that it is a matter of time like Dr. chauhan tells me. He is great!

Jul 23, 2013



StarStarStarStarNo Star Long wait just to check in. Only 2 working front desk and one was on the phone for quite sometime — Jessica S.

Long wait just to check in. Only 2 working front desk and one was on the phone for quite sometime. Had to wait over an hour to be seen by my doctor. After I was done, had to wait around 10 minutes to get my perscription and then check out. This is my second time having to wait over an hour to be seen by my doctor.

Jul 21, 2013



StarStarStarStarStar Cynthia squeezed me in at the last minute because I had alot of questions for Dr. Dunn — CINDY N.

Cynthia squeezed me in at the last minute because I had alot of questions for Dr. Dunn. I was able to get the clarifications and assurance I needed so I was very pleased they worked me in their busy schedule. Thank You!

Jul 18, 2013



StarStarStarStarStar We got a positve the 2nd month with Dr. Schenk — Holly K.

We are very happy with Dr. Schenk and her wonderful nurses. They explained everything to us and help us out tremendously!

Jul 18, 2013



StarStarStarNo StarNo Star The Fannin location checkout was extremely long not sure what the problem was, — Stephanie F.

The Fannin location checkout was extremely long not sure what the problem was,

Jul 17, 2013



StarStarStarStarStar Excellent — Crystal P.

I would refer anyone to Dr. Dunn.

Jul 17, 2013



StarStarNo StarNo StarNo Star I understand there are many other patients but my wait to see the doctor is always at least 45... — Araceli M.

I understand there are many other patients but my wait to see the doctor is always at least 45 minutes. My PCP, dentist, dermatologist, etc. never take that long and I am by far not paying them the type of money we are for fertility.

Jul 14, 2013



StarStarStarNo StarNo Star Everyone from beginning to end was great! — TAMRIA M.

Everyone from beginning to end was great!

Jul 13, 2013



StarStarStarNo StarNo Star 1) Front desk reception was OK, not bad but not great2) Even though I had provided all of my... — MILLIE P.

1) Front desk reception was OK, not bad but not great 2) Even though I had provided all of my insuance information well in advance, they did not log it in and it took me over 15 mins just to check out. 3)The doctor was very nice and spent a good amount of time with me. I wish he had all my medical records as I had signed the consent for them to be released in advance of my appt. 4)no financial matters were discussed. 5)I am onfen on hold for over 20mins when calling the office.

Jul 11, 2013



StarStarStarStarStar Great service, as always! — DEANNE H.

Great service, as always!

Jul 10, 2013



StarStarStarStarNo Star Great — Linda C.

Dr. Chauhan is a great doctor easy to talk to and spends enough time with the patient

Jul 9, 2013



StarStarStarStarNo Star I don't think you shoul have to pay a visit rate in order to get test results  — Keisha F.

I don't think you shoul have to pay a visit rate in order to get test results

Jul 7, 2013



StarStarStarStarStar Love my doctor — Caterina C.

My OBGYN kept giving me Clomid for months and still didn't get pregnant. I researched online and found my doctor and it was the best decision I ever made. I learned more about myself and why I wasn't getting pregnant. We immediately came up with a plan and I am less stressed and feel so much better. I wish I came to Fertility Specialists of Houston much sooner.

Jul 7, 2013



StarStarStarStarStar when done we were told to wait in room, not the main room for final paperwork — JOHN B.

when done we were told to wait in room, not the main room for final paperwork. I asked a nurse and she said to wait here. Well after 20 minutes I went out side in the waiting room to see what was going on. The only thing I had to do was pay the bill. No one seemed to understand what was going on??

Jul 5, 2013



StarStarStarStarStar J. Kneese Apptmnt June 27 — Jacqueline K.

wonderful staff-Jackie and Carmen were VERY professional and assuring and calm and nice. really really helped me.

Jul 1, 2013



StarStarStarNo StarNo Star To get the first appointment was really really hard — Disha J.

To get the first appointment was really really hard. I was on hold for several hours several times to get the first appointment. I thought it would be just easier to stop by the clinic and make an appt. I called the sugarland clinic to make an appt. for me as well but she could not help with the Fannin clinic.

Jun 30, 2013



StarStarStarStarStar Great first appointment! — Kendall S.

Dr Chauhan was very friendly and took his time with us explaining all of our options.

Jun 27, 2013



StarStarStarStarStar My doctor is Dr. Dunn, I am very happy with him and got pregnant first time after fet — Yonca C.

My doctor is Dr. Dunn, I am very happy with him and got pregnant first time after fet. As he is on vacation Dr Chauhan did my first ultrasound and also he was great too, he explained showed on the screen! Thank you all!

Jun 27, 2013



StarStarStarStarNo Star It look 20 minutes to check in so I was past my appointment time by then — JANE C.

It look 20 minutes to check in so I was past my appointment time by then. Also a couple who were scheduled before me checked in after me but were still seen before me. I missed an important call because of this. It was very frustrating. Dr, Chauhan is great and his care made up for the delay somewhat but it was still a frustrating morning.

Jun 24, 2013



StarStarStarStarStar Very friendly staff,the service is great and so the environment. Love just how it is — Ketevan V.

Very friendly staff,the service is great and so the environment. Love just how it is

Jun 22, 2013



StarStarStarStarNo Star I enjoyed the way the doctor explained everything to me and was very honest and blunt about the... — JULIETA B.

I enjoyed the way the doctor explained everything to me and was very honest and blunt about the situation..

Jun 22, 2013



StarStarStarStarStar My visit was excellent as always. Dr. Grunert is an exceptional physician — ANGELITA M.

My visit was excellent as always. Dr. Grunert is an exceptional physician. The only thing I would change is that I had to wait a lot of time before seeing him; first outside in the waiting area and then in the exploration room.

Jun 21, 2013



StarStarStarNo StarNo Star Great Doctor....Long Wait — VIRGINIA A.

Doctor Grunert and his team are very professional, and use the highest technology. The only reason I did not give 4 stars was because I had to wait 50 minutes that day, and financial options including the price of the surgery has never been discussed with me.

Jun 21, 2013



StarStarStarStarNo Star Dr. Schenk did a great job explaining all of the options we have in order to conceive a baby — Jessica P.

Dr. Schenk did a great job explaining all of the options we have in order to conceive a baby. I just wish there would have been someone to discuss our financial options. We are still trying to figure that out. The cost has been the reason we have been hesitant with trying to have a baby.

Jun 20, 2013



StarStarStarStarStar It was my first visit at Fertility Specialists of Houston. I had a great experience there — Yijia W.

It was my first visit at Fertility Specialists of Houston. I had a great experience there. I did not spent much time waiting. Dr. Grunert, nurses and receptionist nicely answered my questions.(most of my questions were quite stupid).

Jun 19, 2013



StarStarNo StarNo StarNo Star Doctor was great but rated the visit not so good be user I waited 2 — Jennifer S.

Doctor was great but rated the visit not so good be user I waited 2.5 hours past my appointment time.

Jun 19, 2013



StarStarStarNo StarNo Star First Time Client — Gracielle B.

The explanations of our situations are clear as of now.We are waiting for the next steps and outcome.

Jun 18, 2013



StarStarStarStarNo Star The ladies in the front desk are not friendly — Faith M.

The ladies in the front desk are not friendly. They don't seem to welcome my partner and I when we arrive as well as when we check out. I usually come in anxious/ worried and a smile at the front desk would be good. The girl who does the vital signs is awesome. She is warm and friendly and explains things clearly.

Jun 13, 2013



StarStarStarStarStar Consultation Visit — Christina A.

My first meeting with Dr. Dunn exceeded my expectations!

Jun 10, 2013



StarStarStarStarStar Great visit — Jessica V.

Very Happy with service provided

Jun 7, 2013



StarStarStarStarStar I had a pleasant experience. Dr. Shenck was very nice and took her time with us. — Gelatia T.

I had a pleasant experience. Dr. Shenck was very nice and took her time with us.

Jun 7, 2013



StarStarStarStarStar I valued Dr Grunert's efficiency with interview and overall appointment — Kristen G.

I valued Dr Grunert's efficiency with interview and overall appointment. I felt like my time was important to the staff.

Jun 5, 2013



StarStarStarStarStar God send — MARISA ANGELE H.

Dr Dunn & staff is a God send! I always feel like I am treated with the utmost care & respect! Even Kim in financial helped me work out my deductible confusion without me feeling overwhelmed!

Jun 4, 2013



StarStarStarStarNo Star Forgetful, Nervous Patient — Melissa D.

I wish the nurse had written down the instructions for me. I am not sure on quantity of medicine because I am using samples....I know instructions are on patient portal, but not in my case because using sample medication.

Jun 2, 2013



StarStarStarStarStar We have always been treated well, all information was given to us in a professional and caring... — SHARON S.

We have always been treated well, all information was given to us in a professional and caring manner. Dr. Chauhan was excellent. We could not have asked for a better doctor.

Jun 1, 2013



StarStarStarStarStar It's been a great experience! Thank you! — Jennifer A.

It's been a great experience! Thank you!

May 31, 2013



StarStarStarStarStar 5 stars  — Jill B.

I love the text message communications!

May 25, 2013



StarNo StarNo StarNo StarNo Star not very happy — KARRI S.

the dr need better patience with the patient and at listen closely to what is said... i did not have a good experience at all... the nurse that was there was sweet however i believe she should try annd speek up when a female patient is trying to explain thing to the dr.

May 24, 2013



StarStarStarStarNo Star Compared to OGA that often has really long wait times and delays responding to messages or test... — Suzanne C.

Compared to OGA that often has really long wait times and delays responding to messages or test results, I was impressed with the speed and responsiveness at FSH. Dr Schrenk helped inform us of our options and made the next steps very clear. I am relieved that we have a plan and this helps put our minds at ease!

May 23, 2013



StarStarStarStarStar Dr. Dunn is approachable, explains everything very well. Anticipates myQuestions and concerns — IRMA A.

Dr. Dunn is approachable, explains everything very well. Anticipates my questions and concerns. I can ask him anything .

May 21, 2013



StarStarStarStarStar Very nice as always!Thank you! — KELLY H.

Very nice as always! Thank you!

May 18, 2013



StarStarStarStarNo Star Appointment  — STORMY L.

There was some confusion about my procedure not being scheduled. It was corrected immediately and professionally.

May 15, 2013



StarStarStarStarStar The office and staff were very organized and professional — Corrina A.

The office and staff were very organized and professional. I appreciated the personal attention I received from the very beginning.

May 13, 2013



StarStarStarStarStar Love Dr. Grunert. He takes time to ask questions and listen; but doesn't waste time. Just right — Pamela E.

Love Dr. Grunert. He takes time to ask questions and listen; but doesn't waste time. Just right.

May 12, 2013



StarStarNo StarNo StarNo Star ok visit with dr, excellent nurses — CHANDRA G.

I would say my visit with the dr was average, or just below. I am always given a good perspective on my situation, however, I do not feel I receive a "holistic" approach...not even from a mental standpoint, but from a physical standpoint. I understand these are fertility specialists, but I wish they would start you out with better, overall information to assist you in this process. However, the nursing staff is incredible and super compassionate and friendly.

May 9, 2013



StarStarStarStarStar My visit was great. The visit was fast and the Dr. was very knowledgeable  — Leslie R.

My visit was great. The visit was fast and Dr. Chauhan was very knowledgeable . I'm glad I choose. The Fertility Specialist of Houston.He understood my financial situation since I don't have insurance and suggested only the test he knew would give him the best idea of my situation. I am sure I will obtain great results from him, its only a matter of time..

May 6, 2013



StarStarStarStarStar Absolutely wonderful team! — KATHERINA M.

Absolutely wonderful team!

May 6, 2013



StarStarStarStarStar Excellent — DIANE N.

As always the visit was great.

May 5, 2013



StarStarStarStarStar EXCELLENT CARE — JUDY H.

Lovely waiting area - appreciate the coffee for early morning appointments. Staff is friendly and courteous.

May 4, 2013



 — LASAIRIONA M.

I'd have liked to get a quick go-over of my ultrasound results there and then, instead of waiting for my follow-up appointment, 6 weeks later. Not the full results just a quick 'looks good' or whatever would have helped!

May 3, 2013



StarNo StarNo StarNo StarNo Star The doctor is very rude and belittling — DEBORAH B.

The doctor is very rude and belittling. I often avoid conversation with him because if his mouth is open for 2 minutes, its a guarantee he will start insulting me. Unfortunately, I had a problem on my last visit, so I had no choice but to have an open dialogue with him. His nurse staff is usually pretty nice but there was one girl who seems to be influenced by him and can be rude sometimes.

May 2, 2013



StarStarStarStarStar Dr. Dunn spent almost an hour with us and was so patient and kind — Katherine F.

Dr. Dunn spent almost an hour with us and was so patient and kind. I was VERY impressed with him and would definitely recommend him to friends.

May 1, 2013



StarStarStarStarStar Educational — RHONDA E.

We learned a lot and everyone was helpful throughout the process... We are now pregnant :)

May 1, 2013



StarStarStarStarNo Star The Physicians and Nurses were great — PAOLA G.

The Physicians and Nurses were great. But the phlebotomists in the lab are terrible except for their male employee all the others always left me bruised. Better training would be beneficial.

Apr 28, 2013



StarStarStarStarStar Great visit! — VICKIE G.

As always, Dr. Grunert and his staff were excellent!

Apr 27, 2013



StarStarStarNo StarNo Star The above are of my appointment — Katina C.

The above are of my appointment. After the appointment I had to return a few hrs later for bloodwork and ultrasound. My appt was at 2 but I was seen until 245.

Apr 26, 2013



StarStarStarStarStar Dr. Dunn is excellent — AMY H.

Dr. Dunn is excellent. He is knowledgeable and kind and provided us with all the information we needed to be prepared every step of the process. Best of all, he is successful. We are pregnant again, thanks to his help. The records of my response to treatment last time helped tailor treatment this time and we are so optimistic that a second child will join our family this winter 2013.

Apr 26, 2013



StarStarStarStarNo Star Pleased so far — TRACI B.

Dr. Dunn is great. I'm impressed to be getting started immediately...it's all happening so fast. I wish someone had gone over my ins/financial options with us.

Apr 26, 2013



StarStarStarStarStar Very Impressed and Grateful — Rebecca C.

Dr. Dunn and his staff were simply great during my first visit. It took me over a year to finally schedule an appointment with a Fertility Specialist, and I am very glad I chose Dr. Dunn. His calm, understanding, respectful demeanor is exactly what you need when you are struggling with infertility. He also takes it a step further to spend ample time with you to review your history and explain options, testing, and treatments. At no point did I feel pressured or uncomfortable during our meeting. I have already recommended him to friends. Thank you!

Apr 26, 2013



StarStarStarStarStar Great! — GEORGIA O.

Awesome experience as an egg donor.

Apr 25, 2013



StarStarStarStarStar Fertility  — ILENA B.

We had a 10:30 appointment that day and found out that I needed a procedure done. The next app date was a month away, but dr schenk got me in the same day at 1:45. Great dr.!!! I'm happy that I got my answer right away instead of waiting a month later with worries!!

Apr 25, 2013



StarStarStarStarStar I cannot begin to tell you how impressed and comfortable my husband and I felt with Dr. Chauhan — Yesenia R.

I cannot begin to tell you how impressed and comfortable my husband and I felt with Dr. Chauhan. He was absolutely wonderful! As we begin this journey I am confident I am in the best place possible. We have waited more than 12 years and it's exciting to be where we are. The front desk personnel was not friendly as I would have expected. They seemed quite overwhelmed with patient phone calls and scheduling appointments. The yound lady that helped us at check-in was quite irritated, frustrated and never smiled until we sat down to complete our paperwork and she was among her own co-workers. While I can fully understand that being in the front office can be overwhelming at times it is extremely important to make patients feel comfortable and welcomed. We as patients have different stories but our struggle is all the same. The last thing we want is our first impression of a highly recommended practice to be unsatisfactory.

Apr 25, 2013



StarStarStarNo StarNo Star I feel like not enough information is given — LILIAN C.

I feel like not enough information is given. I'm given a piece of paper with instructions and a timeline and then sent on my way. I'm not given enough time to process and ask questions about my visit or my instructions.

Apr 24, 2013



StarStarStarStarStar I was very impressed with how nice everyone was. — Traci A.

I was very impressed with how nice everyone was.

Apr 20, 2013



StarStarStarStarStar I have referred numerous friends to dr. Schenk. — Jenifer W.

I have referred numerous friends to dr. Schenk.

Apr 19, 2013



StarStarStarStarNo Star Satisfied  — Marissa H.

This was our first visit. We have a different situation and everyone made us feel comfortable. We look forward to starting our journey with the Fertility Specialists of Houston.

Apr 19, 2013



StarStarStarStarStar My initial consultation was absolutely excellent. Dr — LINDA L.

My initial consultation was absolutely excellent. Dr. Dunn left no questions unanswered, the staff were very accommodating, and the nurses were so awesome my needle sticks didn't even hurt. The one thing that struck me most was the look of hope, care and concern on each and every one's face. It must be a pleasure to work at the clinic. Thank you for all you do.

Apr 18, 2013



StarStarStarStarStar Being Dr. Dunn's patient has been the greatest blessing — ELIZABETH V.

Being Dr. Dunn's patient has been the greatest blessing. I am not sure I have any suggestions to change or enhance the process. We are looking forward to finishing our blood work/tests to see where we stand for baby #2.

Apr 17, 2013



first: staff should be friendly — Maria G.

first: staff should be friendly. example: lady who does the ultrasounds in the fannin office, and the front desk staff. second: if doctors are running over 1 hr late, staff should contact patient on cell so we don't have to be waisting our time there, our time is money too not only the drs'. ,

Apr 13, 2013



StarStarStarNo StarNo Star The front staff was rude — Yakima W.

The front staff was rude. One front office girl argued with a client regarding his need to do a semen analysis again and his need to pay for it since it was not a lab error. I should not know this nor any of the other patients waiting to be seen. My husband almost walked out because he thought if they spoke to that patient like that, what would be his own

Apr 12, 2013



StarStarStarStarStar Friendly staff and informative  — ARACELI A.

Dr. Dunn was very good at explaining and very informative in options.

Apr 12, 2013



StarStarStarStarStar i always have a very positive experience with Dr. Dunn & his nurses — Esther F.

i always have a very positive experience with Dr. Dunn & his nurses. G-d willing we "graduate" from Dr. Finn's care, ill be sad to leave!

Apr 12, 2013



StarStarStarStarNo Star Overall, the service was great. Dr Grunert was able to identify my issue very quickly — Kimberley K.

Overall, the service was great. Dr Grunert was able to identify my issue very quickly. He also explained it to me so i could understand. In addition, he also offered to review my previous MRI and ultrasound results from another Dr. first to re confirm the issue.

Apr 12, 2013



StarStarStarStarStar My visit was great and all my questions and concerns were addressed. — Evie M.

My visit was great and all my questions and concerns were addressed.

Apr 10, 2013



StarStarStarStarNo Star Good Consultation — TAMARA G.

I really Liked Dr. Schenk. She was really nice and didnt make me feel like I was just another patient. I just wished she wouldve explained more about why or how the new medications would help me.

Apr 10, 2013



StarStarStarStarStar Great Energy — Marcela P.

Doctor Dunn's natural way of talking is superb! made me feel super comfortable and explained all my options. He was honest and understanding.

Apr 7, 2013



StarStarStarStarStar Although I was seated late, I was informed in advance that the doctor was running behind due to an... — Karen P.

Although I was seated late, I was informed in advance that the doctor was running behind due to an ultrasound. I appreciate the communication and the fact that Gladys was able to work me in earlier than June! Keep up the good work!

Apr 4, 2013



StarStarStarStarStar Thanks for everything! :) — Linda G.

Thanks for always being so helpful.

Apr 3, 2013



StarStarNo StarNo StarNo Star It was fine, could be better!  — SHEILA M.

The doctor should be more clear with the patient and try to looking for other ways to get pregnant before to proceed to carry out a formal procedure like a Incemination or IN - VITRO .

Apr 3, 2013



Dr. Grunert is wonderful. — Ayako K.

Dr. Grunert is wonderful. My husband and I truly trust him and his explanation. The nurses are okay... We feel they sometimes sound a bit sullen. The biggest problem is waiting time!! We are always waiting for being called over 30 minutes in the lobby!! Is it common in other clinics?

Apr 3, 2013



StarStarStarStarNo Star I was impressed with the time Dr Dunn spent reviewing my case and sharing his knowledge and advice... — SUNITA V.

I was impressed with the time Dr Dunn spent reviewing my case and sharing his knowledge and advice on ways to improve my outcome. I also felt his true compassion/ willingness to help. The patient package was also very thorough (one I wish I had recieved when I began my journey years ago).

Apr 1, 2013



StarStarStarStarStar Love! — Kristina O.

We are excited to work with Dr. Schenk. She eased our minds and helped us understand what to expect.

Mar 28, 2013



StarStarStarStarStar Best Doctor of Any Kind, Ever — ERIN S.

Dr. Randall Dunn has the best bedside manner of any doctor I've ever been to in any discipline. He truly understands his patients and is not only a leader in his field but caring and forthright to boot. I highly recommend him and his practice.

Mar 27, 2013



StarStarStarStarStar Love the text and email reminders! It's been two years since my last treatments and the nurses... — Crystal C.

Love the text and email reminders! It's been two years since my last treatments and the nurses and Dr treated me as if they just saw me yesterday. Such a warm feeling!

Mar 26, 2013



StarStarNo StarNo StarNo Star We were kept waiting for over an hour. When Dr — Heather A.

We were kept waiting for over an hour. When Dr. G finally emerged it was clear that he was working on direct marketing stuff for the office, not patient stuff. That's very frustrating to be kept waiting for so long over marketing stuff.

Mar 23, 2013



StarStarStarStarNo Star Long wait — JOHNNETTA G.

Takes too long to see doctor but her nurses are great!

Mar 21, 2013



StarStarStarStarStar Dr Schenk — MONICA G.

My experience was great and I look forward to seeing her again.

Mar 21, 2013



StarStarStarStarNo Star We waited too long to see the doctor.  — BELKIS O.

We waited too long to see the doctor.

Mar 20, 2013



StarStarStarStarStar Dr. Grunert — JACQUELYN R.

Dr. Grunert always takes the time to answer my questions. I feel very comfortable with him.

Mar 15, 2013



StarStarNo StarNo StarNo Star Details about where to park would be helpful — VIRGINIA B.

Details about where to park would be helpful. I should have been scheduled to go the lab first to empty my bladder vs. waiting until after my exam as I was asked to empty my bladder before my pap smear and exam. The waiting areas were very crowded. No good magazines, either.

Mar 13, 2013



StarStarStarStarStar Hi! — ESTHER S.

I really liked the attention

Mar 13, 2013



StarStarNo StarNo StarNo Star Every visit I have had the wait has been over 45 minutes — LAUREN T.

Every visit I have had the wait has been over 45 minutes. His staff has been this biggest problem for me in that they fail to follow up regarding scheduling dates and times as well regarding general questions. When I expressed frustration to his main staff person I was simply told "we'll there's only me andALL you patients". While I understand she is busy and perhaps understaffed her tone was rude and dismissive. I believe dr. Mangal is a great surgeon I believe he should investigate the impact that his incompetent staff has on his patients in terms if stress levels and retention.

Mar 13, 2013



StarStarStarStarStar Customized patient materials — Cara Z.

I came for egg freezing only as a single girl. This is a hard visit to make, so it would be nice to have a packet/patient materials customized to this. Everything was written for the "couple" which wasn't the most positive reminder (or patient experience) for me.

Mar 12, 2013



StarStarStarStarStar Visit — DIANA H.

Friendly staff and physician. Everything explained and not a long wait.Your paper work done in advance makes it quite nice.

Mar 12, 2013



StarStarStarStarStar Wonderful work. Very please — Angel S.

Wonderful work. Very please

Mar 11, 2013



StarStarStarStarStar Happy Patient — VIRGINIA C.

Everyone is always so nice and prompt! Been going for years and would never change.

Mar 9, 2013



StarStarStarStarStar Dr. Dunn — TRECI W.

Dr. Dunn and his staff are exceptional!

Mar 8, 2013



StarStarStarStarNo Star Great first visit — Jennifer R.

staff was very friendly and courtious. Had to wait a bit but met right with the dr. and was very helpful in explaining a plan and treatments.

Mar 7, 2013



StarStarStarStarStar Dr. George Grunert and his 3 nurses — LUZ P.

Dr. Grunert and his 3 nurses were absolutely amazing especially Nancy. Dr. Grunert was very patient and explain everything in details. Was very nice and caring with me and my husband. My ObG referred me to two different fertility specialists before, this time I did my research and follow my "gut" or instinct picking this place and choosing Dr. Grunert. I don't regret it at all. I am so far very happy and pleased.

Mar 6, 2013



StarStarStarStarStar I am a long time patient of Dr. Grunert's and have always received excellent care. — Elizabeth K.

I am a long time patient of Dr. Grunert's and have always received excellent care.

Mar 2, 2013



StarStarStarStarStar Caring Team — GINGER S.

The staff is so amazingly caring. I always feel like they truly want me to be successful and to become a mom. They listen to all my concerns even my irrational fears and help me make the best decisions.

Mar 1, 2013



StarStarStarStarStar Dr. Dunn — BRANDI S.

I had a wonderful visit with Dr. Dunn. He was very thorough in explaining the process of donor egg IVF. I felt comfortable asking questions of him. Additionally, the fact that they try to be keep the costs down for self-pay clients is really a plus. If we pursue this option, it will definitely be with FSH and Dr. Dunn.

Mar 1, 2013



StarStarStarStarStar Dr. Grunert was wonderful and explained everything in detail for me. — JENNIFER G.

Dr. Grunert was wonderful and explained everything in detail for me.

Mar 1, 2013



StarStarStarStarStar First visit — KATHERINA M.

Staff is wonderful. My first visit was very informative.

Mar 1, 2013



StarStarStarStarStar First visit — Maria E.

We really liked the first visit, mainly because of the language, as we are a team and Angolan Dr Dunn helped us much speaking Spanish. We left happy and in consultation sure we'll have our dream come true.

Feb 27, 2013



StarStarStarStarStar great place — MARY G.

I had a great experience. I would recommend this place to my friends. As of this time I feel that Dr. Chauhan is a great Dr.I had a very positive experience. I also really love the pace they are moving along with things.

Feb 27, 2013



StarStarStarStarNo Star Everything was very good. I will refer friend or family. — DESIREE N.

Everything was very good. I will refer friend or family.

Feb 24, 2013



StarStarStarNo StarNo Star The area I think needs help is the customer service on the phones — VIRGINIA A.

The area I think needs help is the customer service on the phones. Not so much the front desk, but more the nurse. She gave me incorrect information stating I had to go see another specialist first, become his patient, in order to get the post surgery perscription that I needed (Lupron). I went to the gastroenterologist, became his patient, and he said-No, I wouldn't know anything about Lupron and that Dr. Grunert would need to assign this. Also, when I call often times I am sent through a loop of transfers/voicemails/ and the nurses always have to call me back. Since I work during the day it is hard to get the information and we end up playing phone tag.

Feb 23, 2013



StarStarStarStarStar Dr. Dunn and staff are excellent  — Nakesa L.

Although my financial obligations was not outlined i was given contact information to financial counselor. I had an excellent visit. Dr. Dunn did not try to rush into completing ivf. He wanted to address mesical issues that could complicate the procedure. Excellent doctor friendly staff

Feb 23, 2013



StarStarStarStarStar I was nervous and everyone made me feel comfortable. The services was great. — JACQUELYN H.

I was nervous and everyone made me feel comfortable. The services was great.

Feb 20, 2013



StarStarStarStarStar Dr. Schenk — AMY M.

Great staff, Dr. did a great job

Feb 20, 2013



StarStarStarStarNo Star Dr. Dunn suggested an additional test that he wanted to order for me (MRI) — Crystal P.

Dr. Dunn suggested an additional test that he wanted to order for me (MRI). But there was no follow up on when I should get this test done, etc. Just a little more direction in this area would be great. Otherwise, wonderful visit.

Feb 18, 2013



StarStarStarStarStar Sugarland receptionist Veronica was patient & sweet — CINDY S.

Sugarland receptionist Veronica was patient & sweet. She has made our visits a wonderful experience.

Feb 16, 2013



StarStarStarStarStar Excellent!! — KATE P.

Absolutely incredible service and support from Dr. Dunn and Fertility Specialists of Houston staff!

Feb 15, 2013



StarStarStarStarNo Star Feel comfortable — Grethel R.

Everybody is nice and professional.

Feb 15, 2013



StarStarStarStarStar Great visit — Alla V.

Everything was really great. Thank you!

Feb 13, 2013



StarStarStarStarStar I hope there is a branch of you hospital in College Station TX as well so that I do not have to... — CHUNLIU M.

I hope there is a branch of you hospital in College Station TX as well so that I do not have to drive to Houston.

Feb 13, 2013



StarStarStarStarStar Dr. Dunn follow up — Melissa S.

Office staff is friendly and efficient. Dr. Dunn is wonderful!!

Feb 7, 2013



StarStarNo StarNo StarNo Star Hey, I have breast cancer. I don't feel sorry for myself and I'm not a shrinking violet — JOANNA R.

Hey, I have breast cancer. I don't feel sorry for myself and I'm not a shrinking violet. I did however, take offense to the comment by my physician that "IF I ever meet Mr. Wonderful..." Pretty harsh stuff. Also, when I enquired about whether my insurance would cover any of the costs and the physician scoffed and said, "your insurance is spending thousands of dollars to cure you of cancer. They are certainly not going to spend more to help you have a baby." Yikes. Thanks for the reality check. My visit only got better when I was instructed to go back into the cubes to discuss payment... So I went back there to the woman I was supposed to see who immediately told me she was leaving for lunch and thrust some pamphlets to a young woman two cubes away who gave them to me and wrote a price down on a post it and slid it toward me. I'm assuming she learned this from a car dealership... Anyway, I inquired about payment options and was told there were none. Sheesh.

Feb 6, 2013



StarStarStarStarStar Excellent Service — IRIS M.

The staff is always attentive and pro-active. Very professional.

Feb 6, 2013



StarStarStarStarStar Everything was perfect about my appointment — SHARON S.

Everything was perfect about my appointment. And thank you for having fresh coffee for your patients. What a nice treat.

Feb 5, 2013



StarStarStarStarNo Star Overall Experience — Mavis O.

Dr. Chauhan was very friendly and made my husband and I feel very comfortable. His nurse was also very nice. Enjoyed our first visit with him

Feb 4, 2013



StarStarStarStarStar Always a great experience!!!! — Sharon T.

I have been coming here a long time and I am always extremely satisfied.

Feb 3, 2013



StarStarStarStarNo Star It would be nice if your office validated parking — Amy C.

It would be nice if your office validated parking. Especially since I had to wait close to one hour before seeing the doctor.

Feb 1, 2013



StarStarStarStarStar I was very pleased. I arrived early and was seen almost immediately — Julie K.

I was very pleased. I arrived early and was seen almost immediately. It was my first visit and I was very pleased that even though I am having to go through a process to find answers, I don't feel like I'm just a number.

Feb 1, 2013



StarStarStarStarStar Great visit! — Carol K.

The staff and doctor were great!

Jan 31, 2013



StarStarStarStarStar That you be open on Saturdays.  — SANDRA B.

That you be open on Saturdays.

Jan 31, 2013



StarStarStarStarStar My visits to see Dr. Grunert were like visiting a family member — Mary K.

My visits to see Dr. Grunert were like visiting a family member. I appreciate the warm feeling I got as I worked along side all the employees that I had the pleasure of working with. I would definitely refer a friend. Granted I am 6 hours away, I feel very comfortable with the service I received every time. Thank you Dr. and staff. You are all so kind. Keeping you all in my prayers, Mary Kauffmann

Jan 23, 2013



StarStarStarStarStar The girl who checked me out after my appointment was not friendly.  — JOY R.

The girl who checked me out after my appointment was not friendly.

Jan 17, 2013



StarStarStarStarStar Overall a good visit — Monique C.

Overall a good visit. I had a list of questions to ask the physician, which I recommend patients do. The physician answered all of my questions. There was a resident present but that didn't bother me.

Jan 13, 2013



StarStarStarStarStar Fertility Appointment  — BREANNA H.

I was very pleased with the staff at the fertility clinic. My normal doctor was not available but another docotor was able to schedule and see me. I appreciate the time they take with me to explain everything in full detail

Jan 11, 2013



StarNo StarNo StarNo StarNo Star Could be willing to work with people who aren't in normal situations, instead of hateful about it — JESSICA S.

Could be willing to work with people who aren't in normal situations, instead of hateful about it. Could be less condescending and cruel, too. That'd be a good start. I wouldn't put any stars on here, if it would let me.

Jan 10, 2013



StarStarStarStarStar We Waited a little longer than I wanted to but otherwise was great. — MOLLY S.

We Waited a little longer than I wanted for our initial consultation with the Doctor, we were in the waiting room for 40 minutes past our appointment time, but otherwise it was great. Dr. Schenk was understanding and informative and we left feeling good about our options and outlook.

Jan 10, 2013



StarStarStarStarStar Excellent — CYNTHIA S.

All the staff at the Fertility Specialists of Houston have always been great to my husband and I. We are very grateful for all you do.

Jan 9, 2013



StarStarStarStarStar Visit was great! Dr. Schenk was wonderful — DENISE G.

Visit was great! Dr. Schenk was wonderful. The only problem I had was after the appointment I called and left two messages which were never returned. Maybe there was a glitch with the system because the nurse definitely never got my messages.

Jan 8, 2013



StarStarStarStarStar Dr. Dunn was really great, especially after having such a disappointing experience with Dr. Krotz — Nataliya T.

Dr. Dunn was really great, especially after having such a disappointing experience with Dr. Krotz. The only minor complaint we had was that Carmen the ultrasound tech was a bit rough with me during the exam and somewhat rude throughout.

Jan 2, 2013



StarStarStarStarNo Star Our visit was good and the staff is very nice. — Mandakini G.

Our visit was good and the staff is very nice.

Dec 30, 2012



StarStarStarStarNo Star Dr. Grunert spending more time with the patient. — Marian B.

Dr. Grunert spending more time with the patient.

Dec 30, 2012



StarStarStarNo StarNo Star I did try unsuccessfully to log into your system to update my records — CAROLYN R.

I did try unsuccessfully to log into your system to update my records. I haven't tried since that time.

Dec 26, 2012



StarStarStarStarStar I am very happy with Dr Dunn and his staff!  — Cheryl T.

I am very happy with Dr Dunn and his staff!

Dec 21, 2012



StarStarStarStarStar 1st US — ELIZABETH B.

We had a good visit with Carmen and Dr Dunn.

Dec 21, 2012



StarStarStarStarStar Meticulous physician — Umme R.

With years of cumulative experience, Dr. Grunert knows exactly what he's doing and why. Explains the reasons, and exhibits admirable level of care.

Dec 14, 2012



StarStarStarStarStar Meticulous physician — Umme R.

With years of cumulative experience, Dr. Grunert knows exactly what he is doing and why. Explains the reasons, endorses admirable level of care.

Dec 14, 2012



StarStarStarStarStar Dr Dunn is so sweet — ESMERALDA M.

Dr Dunn is so sweet. Not to mention his staff especially the three ladies who greet you, super awesome. But a special shout out to Maria and Bobbie who have great "bedside" manners. Thank you to all, we really appreciate everything that you do.

Dec 13, 2012



StarStarStarNo StarNo Star Have only had only had one visit. — MARIA S.

Have only had only had one visit.

Dec 10, 2012



StarStarStarStarStar blondi1217 — Laura S.

Dr. Schenk is very nice. I felt she was very thorough and good at explaining our situation to us.

Dec 9, 2012



StarStarStarNo StarNo Star Everything went well until I spoke to the nurse after the visit re: lab tests — ERIN A.

Everything went well until I spoke to the nurse after the visit re: lab tests. I was then told the doctor ordered more than I was told and discussed. If an exam is not necessary and was not discussed that is a problem with communication.

Dec 9, 2012



StarStarStarStarStar Dr. Dunn and staff are great! — SUSAN D.

While the financial details were not explained, general information was given. Plus Dr. Dunn did provide the contact person for any questions my might have about financing. Overall, the appointment was very informative. We have a good idea what's to come and when to act.

Dec 7, 2012



Dr — Alma P.

Dr. Dunn and his team are one of the greatest I've had the pleasure in having involved in my healthcare! Keep up the great work!!

Dec 7, 2012



StarStarStarNo StarNo Star I didn't have to wait to be seated but we waited about an hour to see the Dr — STEFANIE S.

I didn't have to wait to be seated but we waited about an hour to see the Dr. My husband was late back to an important meeting.

Dec 7, 2012



StarStarStarStarStar all the staff here is really great, professional and helpful  — CONNOR G.

all the staff here is really great, professional and helpful

Dec 6, 2012



StarStarStarStarNo Star My only Complaint is I had to wait a little over 45min past my appointment time to see the Dr.  — Shawna U.

My only Complaint is I had to wait a little over 45min past my appointment time to see the Dr.

Dec 6, 2012



StarStarStarStarStar good visit! — TONI B.

all questions answered to my satisfaction

Dec 5, 2012



StarStarStarStarStar The visit was great. Dr. Grunert and staff are always pleasent — Satmah D.

The visit was great. Dr. Grunert and staff are always pleasent. The receptionist reviewed my information and provided me with a laptop to update medical information. She explained and showed me how to go online to review my medical information.

Dec 2, 2012



StarStarStarStarStar Absoulutey THE BEST! — SHANNON M.

Words can't even express the gratitude that my husband and I have for Dr. Dunn and his staff. They are so compassionate, professional, and kind. After having a bad experience with another fertility doctor, Dr. Dunn's office was a breathe of fresh air. We have been so blessed having them placed in our lives. Thank you Jackie, Cynthia, Kim and especially Dr. Dunn!!!

Nov 30, 2012



StarStarStarNo StarNo Star Waited over 1.5 hours before getting seen by Dr. — Mary W.

Waited over 1.5 hours before getting seen by Dr.

Nov 30, 2012



StarStarStarStarNo Star 4 Stars — HEATHER H.

Only issue is the wait time still. This time it was a LOT better than previous visits.

Nov 30, 2012



StarStarStarStarNo Star I would like have found out if my insurance pays anything toward procedure that dr recommended I... — KENYA O.

I would like have found out if my insurance pays anything toward procedure that dr recommended I have ( egg donation)

Nov 29, 2012



StarStarStarStarNo Star Visit was wellnes/regular check up-All looks like good up to date changes from 30 years — MARIA B.

Visit was wellnes/regular check up-All looks like good up to date changes from 30 years

Nov 28, 2012



StarStarStarStarStar I love Bobbie. She is always so sweet and gets back to me right away when I have questions. — MIRANDA P.

I love Bobbie. She is always so sweet and gets back to me right away when I have questions.

Nov 22, 2012



StarStarStarStarStar Friendly service — Anna A.

The staff was great and thoroughly explained everything. They answered questions I had before I even got to ask them. They were great! Dr. Chauhan was wonderful, calm and listened to everything I had to say. Looking forward to my next visit to find out my lab results, etc. The communication (email reminders, etc.) have been above average compared to other facilities as well.

Nov 19, 2012



StarStarStarStarNo Star Professional and caring — TOVE R.

Dr Schenk is professional and caring in one person. She is efficiant but patiant. She has the right balance, wich is very trustworthy.

Nov 19, 2012



StarStarStarStarNo Star not happy with the nurses never answering the phone or returning calls had a few questions and... — MICHELLE L.

not happy with the nurses never answering the phone or returning calls had a few questions and left several messages and kept calling been a few days never got a reply.

Nov 18, 2012



StarStarStarStarStar Dr. Chauhan is wonderful — Patricia K.

Dr. Chauhan is wonderful. I saw him initially for an IUI while trying to conceive following a full-term stillbirth. Dr. Chauhan has been so sensitive to my situation and makes me feel very comfortable at each visit, even though this is a tremendously difficult and painful time for me. He always answers all of my questions, I have never felt rushed, and I have never had to wait past the time that my appointment was scheduled. I would recommend Dr. Chauhan to any of my friends and family.

Nov 17, 2012



StarStarStarStarStar Dr. Dunn was excellent — Ghim Thiar Q.

Dr. Dunn was excellent - he was friendly, professional and clear in his explanations and made me feel comfortable instantly.

Nov 15, 2012


Reply

Thank you for the feedback.


StarStarStarStarStar Great Visit — SIBANI B.

Warm staff and great doctor visit

Nov 14, 2012



StarStarStarStarStar Great — LORI D.

Nice office. It was a good experience.

Nov 14, 2012


Reply

We strive to make every interaction positive and meaningful. Thank you for the feedback.


StarStarStarStarStar Nothing at this time. I consistently have a good experience with Dr. Dunn and his staff. — CARMA P.

Nothing at this time. I consistently have a good experience with Dr. Dunn and his staff.

Nov 12, 2012



StarStarStarStarStar Was totally excellent. Appreciate being valued as a pt. all staff were professional.  — BARBARA S.

Was totally excellent. Appreciate being valued as a pt. all staff were professional.

Nov 10, 2012


Reply

Thank you for the feedback.... we Really try!


StarStarStarStarStar Dr — Elizabeth G.

I had an excellent experience, but I do have a couple of comments. Dr.Dunn stated that I should start folate ASAP and that I would be given a prescription at my appointment, but I didn't receive a prescription for a folate supplement. Also, at the end of my appointment, it was not clear if FSH would contact my my previous Dr. to get my records transferred to FSH or if this would be my responsibility. Thank you.

Nov 3, 2012


Reply

Thank you, we want to ensure clarity with what we say and what we do. We will follow up on your comments.


StarStarStarStarStar Sdpcody — Susan C.

Always efficient. Love Dr. grumert and his staff.

Oct 31, 2012



StarStarStarStarStar excellent — Yu W.

Dr. Grunert is excellent.

Oct 31, 2012



StarStarStarStarStar Thank you. It's always a pleasure to visit your office and see Dr. Grunert!  — Donna T.

Thank you. It's always a pleasure to visit your office and see Dr. Grunert!

Oct 29, 2012



StarStarStarStarStar Annual Visit — GILDA Z.

My visit met all of my expectations. Thanks

Oct 22, 2012



StarStarStarStarStar Excellent  — PAMELA H.

Dr Grunert and his staff help couples navigate this difficult and emotional process while setting realistic expectations. Now if only insurance companies would not make it more difficult than it already is.

Oct 21, 2012



StarStarNo StarNo StarNo Star I'm new,so don't want to comment. May be next time. — MAHE JABEEN M.

I'm new,so don't want to comment. May be next time.

Oct 21, 2012



StarStarStarStarStar patient;  — LETTY M.

employees are always professional, friendly and helpful; clinical staff is compassionate, courteous; I have no complaints, hence, my reason for traveling from Brownsville, TX every year to see Dr Grunert. Dr Grunert takes his time to explain things well; he never comes across as if he's in a hurry; is attentive to detail

Oct 20, 2012



StarStarStarStarStar Everyone is so nice and helpful — MARIA M.

Everyone is so nice and helpful. They are always willing to answer my questions and help me get a better understanding of the procedure(s)being done.

Oct 18, 2012



StarStarStarStarNo Star Wonderful staff and experience — KERRI W.

Exploring fertility options can be an emotional and scary experience. The doctors and staff at Fertility Specialists of Houston are excellent at explaining the process and exploring the options. When I asked friends for referrals when we started looking, everyone who got pregnant said they loved their doctor. I wanted a doctor I knew was really good and focused on what they do, so I could know if we were successful or not, we did everything we could. My husband and I could not have asked for a better experience.

Oct 18, 2012



StarStarStarStarStar Wonderful service! Very informative. — KATHY G.

Wonderful service! Very informative.

Oct 17, 2012



StarStarStarStarStar I was extremely impressed with how quickly I was diagnosed — RACHELE G.

I was extremely impressed with how quickly I was diagnosed. We now know what my issue is and have a plan in place. This is progress!

Oct 13, 2012



StarStarStarStarStar Dr. Grunert is excellent — Jennifer A.

I would recommend Dr. Grunert to anyone facing infertility. His deep understanding and attention to detail is remarkable.

Oct 12, 2012



StarStarNo StarNo StarNo Star The waiting was too long. I was not seated until 1 hour and 10 mins later — JING G.

The waiting was too long. I was not seated until 1 hour and 10 mins later. I was expecting a visit of 2 hour but it turned out to be 3 hours and half.

Oct 12, 2012



StarStarStarStarStar Excellent — Willow K.

Liked the Dr, lots of great information, beautiful office.

Oct 11, 2012



StarStarStarStarStar Compassionate and knowledgeable — CATALINA B.

Bobby is so compassionate and helpful.

Oct 11, 2012



StarStarStarStarStar Consultation for egg sperm donor — BREANNA H.

Very pleased with the great amount of information that Dr. Dunn provided us with. He provided us with the required steps that are needed to get started with the procedure.

Oct 11, 2012



StarStarStarStarStar Outstanding bedside manners — Mary K.

Thank you for making me feel like part of your family. I greatly appreciate the expedited and friendly bedside manners. Thank you, Dr. Grunert and ladies.

Oct 10, 2012



StarStarStarStarStar Doctors and staff were all friendly, helpful and polite (even with the many questions asked) — CAMILA B.

Doctors and staff were all friendly, helpful and polite (even with the many questions asked). Thank you. I have already referred a friend to you all.

Oct 6, 2012



StarStarStarStarNo Star He was running behind due to several IVF procedures — Stephanie H.

He was running behind due to several IVF procedures. The situation was explained to us and we were directed to begin another procedure while we waited to see the physician.

Oct 3, 2012



StarStarStarNo StarNo Star Appointment centered on start of medication for which my provider requires per-authorization — MEREDITH M.

Appointment centered on start of medication for which my provider requires per-authorization. I had to begin medicine the following day, which left no time to authorize. Not certain if administratively the doctors office could be proactive require appointments early enough for medications to be vetted for constraints? That would be helpful however.

Oct 3, 2012



StarStarStarStarNo Star Must say that I love the online patient portal - itmakeslife so much easier — DAMAYANTI B.

Must say that I love the online patient portal - itmakeslife so much easier. Here are some suggestions - 1) I think it would help to have more information during checkout - like which of the prescribed procedures/tests/medications are covered by my insurance, etc. All I was told at check-in was - "you know this is not covered by insurance, right?". I thought that was way too generic, knowing that my insurance covers certain tests based on how they are coded. 2) Tried calling the Finance dept, and they never returned my call. Overall, more clarity about finances is expected, since most insurance plans (if not all) do not cover a lot of this. By being transparent about finances, unnecessary stress can be avoided for patients who are already struggling with fertility issues.

Oct 3, 2012



StarStarStarStarStar Services provided were most pleasant — Beverly D.

Services provided were most pleasant. Ladies at the receiving desk/receiving patients had a much more pleasant tone and/or welcome in their voice and actions.

Sep 30, 2012



StarStarStarStarStar So very happy and satisfied with every aspect of FSH!! Couldn't ask for anything more — KATRINA F.

So very happy and satisfied with every aspect of FSH!! Couldn't ask for anything more

Sep 30, 2012



StarStarStarStarStar Dr DUnn is the best doctor I have ever meet — Jeanette C.

Dr DUnn is the best doctor I have ever meet. I was satisfied with his work and my whole experience there.I would recommend him to everyone who experiences fertility problems like myself.I'm grateful.

Sep 30, 2012



StarStarStarStarStar very good — LUZ NASHILLI M.

the staff very professional

Sep 30, 2012



StarStarStarStarStar Friendly staff!  — Ashlynn W.

Dr. Grunert was very informative and professional, felt very comfortable.

Sep 29, 2012



StarStarStarStarStar This was the most pleasant fertility visit — Leandra S.

This was the most pleasant fertility visit. I liked the fact that the receptionist greeted me and my husband with a warm smile and offered right away to help. Plus the nurse and the doctor did not try to rush my visit like we have experienced in the past. I am really looking forward to completing my fertility treatment with FSH. They rock!!

Sep 29, 2012


Reply

Thank you for the great feedback!


StarStarStarStarNo Star Office visits — KIMBERLY P.

Everything went quick and smoothly

Sep 28, 2012



StarStarStarStarStar The clinic was run efficiently with courtesy and communication of information — Nancy H.

The clinic was run efficiently with courtesy and great communication of information. The patient packet was informative and thorough. The staff was lovely.

Sep 28, 2012



StarStarStarStarNo Star The nurse told me the doctor would be in the room to see me in a few minutes but it was actually... — GERI D.

The nurse told me the doctor would be in the room to see me in a few minutes but it was actually 30 - 40 min when he arrived.

Sep 28, 2012



StarStarStarStarStar onava — Olga N.

Service was great, thank you

Sep 28, 2012



StarStarStarStarNo Star Very glad you have wifi!  — Kristin B.

Very glad you have wifi!

Sep 28, 2012


Reply

Glad you like it! We want to make your visit "full service".


StarStarStarStarStar REVIEW — HEATHER C.

As always the visit was good everyone was very kind.

Sep 26, 2012



StarStarStarNo StarNo Star Various things... — RACHAEL B.

The computer had my file locked which was not their fault but the process was not as streamlined as when I saw Dr. Dunn. The nurse did not take my blood properly and blood shot out and left a bruise. They had me go talk to the financial officer and i should not have been put in that position, just various thinks that irked me.

Sep 23, 2012


Reply

We can understand how those things would have been frustrating. Thanks for letting us know and we will work harder to make your next experience with us better.


StarStarStarStarStar Dr. Chauhan - Great Physician — ARI W.

Dr. Chauhan is attentive and genuine. We are very pleased to be his patients and pray for the best! Thank you Dr. Chauhan!

Sep 23, 2012



StarStarStarStarNo Star My appointment with the Dr. Dunn was excellent — Linda G.

My appointment with the Dr. Dunn was excellent. This is all very new to me, and I'm a visual person, so I would have benefited from having a general list/timeline of treatments and their cost (if not covered by insurance). After I left, I found I was a bit confused on everything since it is a lot of information to take in. I found the first waiting area a bit chaotic. When I checked in, it was hard to hear what the girl at the front desk was telling me since she sat very closely to another girl. With all of the girls at the front desk assisting patients at once and simultaneously doing other things (trying to be efficient which is commendable), it didn't make for a very relaxing environment. (And, I was definitely in need of a relaxing environment that day since I had got in a minor fender bender on the way to my appointment.) Overall, it was a good visit. My recommendations are minor. :)

Sep 23, 2012



StarStarStarNo StarNo Star I had an appointment the week before, and I was placed in an examining room after waiting for over... — YMITRI M.

I had an appointment the week before, and I was placed in an examining room after waiting for over an hour. I waited in the examining room for about half an hour and had to leave before I saw the doctor because I had to go to work. I had to make another appointment for the following week.The only thing I don't like about seeing Dr. Grunert is the wait time. Your patients have other obligations and time constraints. It is not only the doctor whose time is valuable. I drive 32 miles to see Dr. Grunert because I believe he is a good doctor, but I wish you will schedule so my whole morning is not wasted.

Sep 23, 2012



StarStarStarStarNo Star Overall Great Experience — SUZANNE P.

some nurses are sometimes a bit abrupt and could explain things a bit better, or give better instruction. I did have one instance where a nurse gave me a prescription for a drug that Dr. Dunn did not prescribe. She was simply mistaken, but it does indicate a need for them to pay a little more attention to their patients, rather than just going through the motions. I did not find this to be the case with every nurse, but certainly with more than one nurse. Dr. Dunn was great. He always explained test results well. He took time with me to answer all questions. He was very personable with my husband and I both. If he felt that an original diagnosis was wrong, he was not afraid to say so, and he never pushed for any treatment that he did not feel was necessary.

Sep 22, 2012



StarStarStarStarNo Star some nurses are sometimes a bit abrupt and could explain things a bit better, or give better... — SUZANNE P.

some nurses are sometimes a bit abrupt and could explain things a bit better, or give better instruction. I did have one instance where a nurse gave me a prescription for a drug that Dr. Dunn did not prescribe. She was simply mistaken, but it does indicate a need for them to pay a little more attention to their patients, rather than just going through the motions. I did not find this to be the case with every nurse, but certainly with more than one nurse.

Sep 22, 2012



StarStarNo StarNo StarNo Star Two years in a row that Dr. Grunert was late for my appointment (more than 30 minutes) — ZOE W.

Two years in a row that Dr. Grunert was late for my appointment (more than 30 minutes). Not impressed with waiting more than 30 minutes, undressed, laying on the table waiting for my exam.

Sep 22, 2012



StarStarStarStarNo Star This was my first appt and so far it has been a decent experience — Tiffany M.

This was my first appt and so far it has been a decent experience. I will wait for subsequent visits before recommending a friend however.

Sep 21, 2012



StarStarStarStarNo Star Finished mamogram and bone density ahead of scheduled appointment — KAREN H.

Finished mamogram and bone density ahead of scheduled appointment. Nurses were able to work me in significantly in advance. Due to serious family illnesses/deaths I had to cancel two previous appointments. Pam was wonderful in accomdating me.

Sep 21, 2012



StarStarStarNo StarNo Star This visit took over 2 hours for a procedure that was less than 10 minutes.. — Tracy G.

This visit took over 2 hours for a procedure that was less than 10 minutes...the office & waiting rooms were not busy so I do not know what happened this time. Everyone was very nice as usual, but I feel that if appointments are running behind, then it needs to be communicated or re-scheduled.

Sep 20, 2012



StarStarStarStarStar Change nothing. My husband and I are very happy with Dr Dunn and his nurses. — MYRA M.

Change nothing. My husband and I are very happy with Dr Dunn and his nurses.

Sep 20, 2012



StarStarStarStarNo Star Good Visit — HEATHER H.

We were happy to be seen 15 mins after our apt time. In the past this has been a much longer delay, so we were happy to be seen closer to our actual appt time.

Sep 20, 2012



StarStarStarNo StarNo Star After waiting for an hour, I saw the doctor for 5 minutes — LAUREN L.

After waiting for an hour, I saw the doctor for 5 minutes. She asked me several times if I had any more questions. I'm newly pregnant and overwhelmed so I couldn't think of the questions I wanted to ask. It would have been better if she provided me with more info.

Sep 20, 2012



StarStarStarStarNo Star Great sevice — Markeysha H.

The service is always great and the staff is very friendly. Everything is always well explained and they are always willing to answer questions.

Sep 18, 2012



StarStarStarStarStar Dr. Dunn is our hero. We would recommend him to anyone, and have already, with much success. — LEA B.

Dr. Dunn is our hero. We would recommend him to anyone, and have already, with much success.

Sep 15, 2012


Reply

Thank you so sharing.... We think he pretty great too!


StarStarStarStarStar Dr. G was very thorough and the nurse called the next day with my test results — Yvette S.

Dr. G was very thorough and the nurse called the next day with my test results. I would recommend anyone looking for answers to go here.

Sep 15, 2012


Reply

Thank you for the feedback, we know how important answers are when you are dealing with these issues.


StarStarStarStarNo Star I was unaware that my insurance company was not going to cover any costs until after I walked out... — Theresa T.

I was unaware that my insurance company was not going to cover any costs until after I walked out of the consultation. I was disappointed and shocked to learn this, and wasn't prepared financially.

Sep 14, 2012



StarStarStarStarStar I've been a patient of Dr. Grunert for 30 yrs — JANICE B.

I've been a patient of Dr. Grunert for 30 yrs. and even came to him when I was living in South Carolina--scheduled my visits when I was on vacation. His staff is of utter excellence.

Sep 14, 2012


Reply

Wow... thak you for sharing that history with us. We are honored that you have trusted us with your care for such a long time. We think Dr. Grunert is amazing also.


StarStarStarStarStar Dr. Grunert — Veronica S.

He is very specific explaining you exactly what will be going on during your treatments. He makes sure you understand every step and what they expect from you. We are very excited to start working with them!

Sep 13, 2012



StarStarStarStarStar Talk more about financial options — VANESSA M.

Talk more about financial options. I got some paper info and I'm reading all I got, maybe next visit would be good to explore options together with financial specialist

Sep 12, 2012


Reply

We are here to help. Please let us know when you are here and we'll make sure all of your questions are ansered. Always feel free to speak with the Practice Administrator (Cris Treadway) if you need anything.


StarStarStarStarStar Request parking validation at Fannin Dr. location. — TANYA S.

Request parking validation at Fannin Dr. location.

Sep 10, 2012



StarStarStarStarStar Great customer service and patient care. — Alma P.

Very professional staff, the doctor was very informative and more importantly, honest about our options to have a baby.

Sep 8, 2012



StarStarStarStarStar We love Dr Grunert! — Jessica B.

We love Dr. Grunert! We've been through so much with him and he truly knows how to treat his patients.

Sep 7, 2012



StarStarStarStarNo Star Dr. Dunn — Amy M.

I feel better prepared and knowledgeable about the journey that is ahead of me! Thanks!

Sep 7, 2012



StarStarStarStarNo Star Grunert — Mary W.

I always get taken back within 10-15 minutes of my appointment, but then I wait for Dr. Grunert to come in 30-45 minutes each visit.

Sep 7, 2012



StarNo StarNo StarNo StarNo Star Dr. Chauhan has a horrible bed side manner and office staff and nurses do not know services offered — MOLLIE C.

Dr. Chauhan has a horrible bed side manner. We repeatedly asked on the phone if this office offered the services we need and I was always assured that you do. However,after we both left work early, paid our co-pay, filled out paper work we find out that you do not offer ther services at all. Our appointment was a huge waste of time and money. Not only that, but we had gotten our hopes up that we were finally on the way to having a child to complete our family (because everyone I talked to at your office said you offered the services)only to have our hearts broken and crushed again by Dr. Chauhan .

Sep 6, 2012


Reply

We sincerely regret your outcome. We want to assist everyone, hoever if medical or legal issues prevent treatment, we can not move forward.


StarStarStarStarStar Dr. Dunn was professional, thorough, and  — IRMA A.

Dr. Dunn was professional, thorough, and really listened to my concerns. He is quick to ask the very questions that determines what matters to the patient and will share but not impose his professional opinion.

Sep 6, 2012



StarStarStarStarStar pre-op appointment — CRYSTAL C.

I had a pre-op appointment. After meeting with the nurses I left feeling very taken care of. They answered all my questions, did not rush me and were very thorough with me. I really appreciate the level of service and patient care that was given to me. You guys went above my expectations. Thank you, thank you!!

Sep 2, 2012


Reply

We are very happy that we could make you feel good about your care. Thank you for the feedback.


StarStarStarStarStar Everything is wonderful! Thank you! — Arzu S.

Everything is wonderful! Thank you!

Sep 1, 2012



StarStarStarStarNo Star Quicker response time to phone calls — TERESA W.

Quicker response time to phone calls

Aug 31, 2012



StarStarStarStarStar Excellent and personable — STEPHANIE H.

Everyone took the time to explain everything to great detail to us. Dr. Dunn was very thorough and personable. He made us feel so comfortable.

Aug 31, 2012



StarStarStarStarStar Dr. Dunn and his staff provide excellent care — Madiha P.

Dr. Dunn and his staff provide excellent care. They are prompt in returning phone calls and available for questions. The IVF procedure was explained well; both written and verbal instructions were provided, making a complicated drug schedule easy to follow.

Aug 30, 2012


Reply

Thank you for the feedback!


StarNo StarNo StarNo StarNo Star Dr should not make fun because patient come to a Dr with great expectaion. — Ambica V.

Dr should not make fun Or laugh because patient come to a Dr with great expectaion.

Aug 30, 2012



StarStarStarStarStar Dr. Dunn — ANDREA M.

I really appreciate Dr. Dunn spending the time to talk with me about my options and making action plans for how to proceed. For the 1st time, I feel like I have a doctor and medical team that are committed to helping me.

Aug 30, 2012



StarStarStarStarNo Star When I call in for my annual appointment I would like to get in sooner than 3 months. — MELANIE H.

When I call in for my annual appointment I would like to get in sooner than 3 months.

Aug 29, 2012



StarStarStarStarStar Love dr. Dunn — BETSY T.

I have never Meet such a nice doctor, I wanted to just get up and hug him he was so sweet and understanding!!

Aug 29, 2012



StarStarStarStarStar Wonderful experience for situation  — HEIDI E.

Thank you for a professional, personal experience while visiting your office.

Aug 28, 2012



StarStarStarStarStar all very well — JESSICA C.

all the staff were very friendly

Aug 26, 2012



StarStarStarStarStar I couldnt believe on the waiting time, it was so short. — FRANCES H.

I couldnt believe on the waiting time, it was so short.

Aug 24, 2012



StarStarStarStarStar Very Good Visit — PHYLLIS B.

Dr. Grunert is very thorough.

Aug 24, 2012



StarStarStarStarNo Star Everyone is great but the staff could be a little bit more personable with the patients.  — BARBARA H.

Everyone is great but the staff could be a little bit more personable with the patients.

Aug 24, 2012



StarStarStarStarStar Excellent team — CONNOR G.

Dr. Schenk was very easy to talk to and thorough.

Aug 23, 2012



StarStarStarStarStar This is my first visit and I was a bit nervous so I don't have much to comment on — TESSA P.

This is my first visit and I was a bit nervous so I don't have much to comment on. The office was very clean, comfortable, and easy to get to.

Aug 23, 2012



StarStarStarStarNo Star Excellent — Marcela O.

i would refer this clinic to my friends and familiy members

Aug 21, 2012



StarStarStarStarStar Amazing Doctor! — ERIN N.

We have had a wonderful experience with Dr Dunn. He is a very caring and passionate doctor and you can tell he really enjoys what he does. I would recommend him to anyone having fertility issues. His nurses are all very helpful as well!

Aug 20, 2012



StarStarStarStarStar I think the front desk people aren't extremely friendly, but that Dr — SUSAN Q.

I think the front desk people aren't extremely friendly, but that Dr. Dunn is incredible and is his nurse. She has a great bedside manner as does Dr. Dunn.

Aug 18, 2012



StarStarNo StarNo StarNo Star The parking pay system is in need of serious attention — SHEILA O.

The parking pay system is in need of serious attention. For the last two months there have been more times it wasn't working versus working. For the increase in cost for parking, this is an extremely huge let down compared to the services and professionalism provided inside Dr Grunert's office. Being a returning patient since 2004, the lab services have improved drastically. Kudos to that department! So 5 stars for the experience inside and 2 stars for parking.

Aug 18, 2012



StarStarStarNo StarNo Star I would say that the front desk, billing service and Dr Chauhan were excellent but the nurse that... — PAOLA G.

I would say that the front desk, billing service and Dr Chauhan were excellent but the nurse that gave me my results was terrible. She had no tact and needs to learn better customer service skills. You do NOT tell the patient her results in the hallway. That is rude and insensitive. I hope I don't get her again. Sorry.

Aug 18, 2012



StarStarStarStarStar Adore Dr. Dunn — SHANNON M.

Absolutely adore Dr. Dunn! He shows compassion, understanding, and is very thorough in explaining the entire infertility process. He made us feel extremely comfortable and has already earned our trust. Thank you for giving us hope Dr. Dunn.

Aug 17, 2012



StarStarStarStarStar I loved my visit with doctor Dunn — THELMA C.

Dr. Dunn is very noligable. He really took the time to explain everything to my husband and I and answered all of our questions. I can't wait to go back to my next appointment.

Aug 15, 2012



StarStarStarStarStar Sincerely Courteous:Everyone I encountered was extremely friendly, courteous, and comforting — CARLA I.

Sincerely Courteous: Everyone I encountered was extremely friendly, courteous, and comforting. Thank you.

Aug 15, 2012



StarStarStarStarStar Dr. Dunn is an outstanding doctor who really takes the time to listen and answer any questions — Alejandra S.

Dr. Dunn is an outstanding doctor who really takes the time to listen and answer any questions. He makes me feel comfortable and well cared for.

Aug 15, 2012



StarStarStarStarStar Great visit — Martha H.

Dr. Grunert was very nice and explained everything to me in words that i could understand unlike other doctors who like to show off their medical terminolgoy.

Aug 13, 2012



StarStarStarStarStar WONDERFUL Staff and Doctor — STEPHANIE A.

Very welcoming staff, doctor was ready for me even before my scheduled time, Dr. Grunert does a great job of explaining things, nurses are always happy and looking to help/explain things. This group is great and I highly recommend to anyone.

Aug 13, 2012



StarStarStarStarNo Star Good — KRISHNAVENI R.

Satisfied with the first visit. Doctor listened to all problem and explained the details.

Aug 11, 2012



StarStarStarStarStar I am satisfied with the visit. Thank you — Umme R.

I am satisfied with the visit. Thank you

Aug 10, 2012



StarStarStarStarStar I didn't mind that my appointment was late because you had an wi-fi and I could continue working... — KATHRYN P.

I didn't mind that my appointment was late because you had an wi-fi and I could continue working on my laptop.

Aug 10, 2012



StarStarStarStarStar Informed and Top Quality Care — Shannon D.

I am very happy with the care and quality of the information provided by Dr. Dunn. His knowledge and ease of explaining options is top notch. The office and process was very professional. Based on a previous experience with an RE I am very happy I made the change.

Aug 10, 2012



StarStarStarStarStar Nothing to Suggest, visit was excellent and all my expectations met. — Melanie P.

Nothing to Suggest, visit was excellent and all my expectations met.

Aug 10, 2012



StarStarStarStarStar Such a friendly staff! I wouldn't change a thing(well maybe vouchers for parking). :-) — CHRISTIE R.

Such a friendly staff! I wouldn't change a thing(well maybe vouchers for parking). :-)

Aug 9, 2012



StarStarStarStarStar Prompt but thorough visit — Monique C.

Organized office. No long wait time. Ice in the room the doctor is not too far behind you.

Aug 8, 2012



StarStarStarStarStar My Annual Visit — Carol J.

Thank you for your many years of caring and competent care. Carol Judge

Aug 4, 2012



StarStarStarStarStar Great — CATALINA B.

Very professional and knowledgeable doctor. Excellent communication skills.

Aug 3, 2012



StarStarStarNo StarNo Star i felt the wait time was extremely excessive- I had no idea it would take 2 hours to get in and... — Nicole J.

i felt the wait time was extremely excessive- I had no idea it would take 2 hours to get in and out of a 1st time consultation appt

Aug 2, 2012



StarStarStarNo StarNo Star Appointments start on time. — ERICKA M.

Appointments start on time.

Aug 2, 2012



StarStarStarStarNo Star While the practice does good work, the timing of the waits is always frustrating — ROBIN H.

While the practice does good work, the timing of the waits is always frustrating. Ultra sound technicians are almost always on time, but in the 2 separate rounds I have used FSH to get pregnant, I have never waited less than 30-45 to see an actual Dr., sometimes even over an hour. Time is money, and a patient's time is no less valuable than the doctor's. Think about it - most patients are trying to quietly get pregnant without advertising it to work or the rest of the world. If appointments are always running late, then it is that much more time someone has to explain about why they are missing at work or otherwise. It only adds to stress and frustration for those who are often already emotionally fragile.

Aug 1, 2012


Reply

Appreciate the feedback and we will work to improve. We value your time as much as ours.


StarStarStarStarStar Baby Makers — Nora M.

these people are wonderful

Jul 31, 2012


Reply

Thank you.... we really try every day!


StarStarStarStarNo Star We were there for a new patient consultation and our wait time was almost 45 minutes — Katherine W.

We were there for a new patient consultation and our wait time was almost 45 minutes. It was not a good first impression; however, Dr. Dunn definitely made up for the wait.

Jul 29, 2012



StarStarStarStarStar Highly recommend! — HEATHER B.

Dr Dunn, the nurses, and the rest of the staff are always very professional and courteous. I have had nothing but the best experiences every single time!

Jul 28, 2012



StarStarStarStarStar The return of phone calls — TINA D.

The return of phone calls. When I first started this adventure with becoming an egg recipiant I had a hard time getting someone to call me back. Now that things are progressing I am not having that problem. Some things at the beginning need to be better explained to people.

Jul 25, 2012



StarStarStarStarNo Star New patient. Good experience.  — SHANTRICE E.

I’m a new patient. I was impressed with the courtesy of the staff. I hope this level of service continues. I had a bad experience with a different office before.

Jul 25, 2012



StarStarStarStarStar I am so thankful for Dr. Grunert. It is a blessing to fine a doctor like him.  — Cathy L.

I am so thankful for Dr. Grunert. It is a blessing to fine a doctor like him.

Jul 23, 2012



I have only had one visit with Dr Grunert and I can already tell he is experienced. — Pamela A.

I have only had one visit with Dr Grunert and I can already tell he is experienced.

Jul 23, 2012



StarStarStarStarStar We love the office and staff. We have high confidence in Dr. C's abilities and experience — KATRINA F.

We love the office and staff. We have high confidence in Dr. C's abilities and experience. We are excited to begin our FET next month. Thanks for everything! The Finley

Jul 19, 2012



StarStarStarStarStar As the "old" bird in the hen house (have been coming since the early 80's), am impressed by the... — RAQUEL H.

As the "old" bird in the hen house (have been coming since the early 80's), am impressed by the efficiency that's taken place. There's no over booking which caused long waits. Was able to make my mammogram appointment on time.

Jul 17, 2012



StarStarStarStarStar great — LEVINSHIONTE S.

very friendly and welcomming, i cant wait to become a mommy

Jul 15, 2012



StarStarStarStarNo Star visit survey — CROSHELLE H.

Thanks for a good timely visit.

Jul 13, 2012



StarStarStarStarNo Star Good — Mandakini G.

This was our first appointment and the experience was good.

Jul 11, 2012



StarStarStarStarStar Dr. Dunn is my doctor, I was just seeing Dr. Chauhan because Dr. Dunn was out — AMBER A.

Dr. Dunn is my doctor, I was just seeing Dr. Chauhan because Dr. Dunn was out. We were happy with our visit, but certainly missed Dr. Dunn.

Jul 8, 2012



StarStarStarStarStar Perfect Hospital — Deepti C.

I wish to see myself a mother soon because i trust the doctors in the hospital

Jul 8, 2012



StarStarStarStarStar I always have a wonderful experience.  — Annabell H.

I always have a wonderful experience. Dr. Chauhan is an extraordinary doctor and I would definitely recommend him to anyone!

Jul 8, 2012



StarStarStarStarNo Star I appreciate Dr — LAURA H.

I appreciate Dr. Grunert's expertise and care and feel very fortunate to have had him as my gynecologist all these years. His nurses, Pam and Sam were very attentive and helpful. I conasistently highly recommend OBGYN & Associates to other women. If the wait to see the doctors could be shortened, that would make the patient's visit more enjoyable.

Jul 7, 2012



StarStarStarStarStar Great Service! — SHERI G.

Thank you for everything...

Jul 7, 2012



StarStarStarStarStar Everything went well! The staff and Dr. Schenk are always great to work with! Thank you! — ERIN V.

Everything went well! The staff and Dr. Schenk are always great to work with! Thank you!

Jul 5, 2012



StarStarStarStarStar A wonderful experience — Hana H.

This is our try for a second baby. The first was a success! We were always happy with the care we received from dr.Grunert and his staff. We always received excellent treatment, all our questions were answered and we felt that dr. Grunert and his team genuinely took interest and care in our particular case and dedicated their time to us however long it took. The IVF process is emotionally difficult and dr.Grunert really took care of us. We would happily recommend this doctor to our friends and family.

Jul 4, 2012



StarStarStarStarStar It's a wonderful experience. — JING F.

It's a wonderful experience.

Jul 2, 2012



StarStarStarStarStar I love everything about visiting this clinic — Kimberlee L.

I love everything about visiting this clinic. I travel from Lake Charles, Louisiana because of the exceptional service.

Jul 2, 2012



StarStarStarStarStar Dr. dunn is a brilliant physician and amazing person.  — SAMIHA K.

Dr. dunn is a brilliant physician and amazing person.

Jul 1, 2012



StarStarNo StarNo StarNo Star -I called and left a message for Dr. Schenk's nurse, Ms — LILIANA F.

-I called and left a message for Dr. Schenk's nurse, Ms. Kathy; I had a question on "Femara" (a new prescription for me) and she didn't return my call. -At one of my visits with Dr. Schenk, the Doctor was trying to yamn and she was in a rush; I guess she was tired; however, I'm a client and I'm paying for the services and deserve respect. -I'm a brand new patient and I'm planning to switch doctors.

Jun 28, 2012



StarStarStarStarStar I just wanted to thank Dr. Dunn, as he explained very well and simply what I needed to know. — NESREEN E.

I just wanted to thank Dr. Dunn, as he explained very well and simply what I needed to know.

Jun 27, 2012



Our visit was wonderful. My Husband and I felt comfortable, relaxed — DERNAY C.

Our visit was wonderful. My Husband and I felt very comfortable and relaxed.It was a very positive experience

Jun 25, 2012



StarStarStarStarStar it was pleasant as always!  — CARMA P.

it was pleasant as always!

Jun 23, 2012



StarStarStarNo StarNo Star I would like to be notified by phone when the doctor is running late especially when the wait is... — LAURA H.

I would like to be notified by phone when the doctor is running late especially when the wait is close to 2 hours, then I decide if I want to drive in or reschedule. I did not realize my vital signs were not done until I have left the office. I know this was an unusual situation for this office but I only go once a year so I want to have everything taken care of. My rating of this practice has always been very high but today i have to give it a 3.

Jun 23, 2012


Reply

Thank you for the feedback. We know that your time is important and we'll make every effort to improve so that doesn't happen again. We want to always be a "five" for you.


StarStarStarStarStar Trust Dr. Grunert and we love the 3 girls that work with him, Pam, Sam and Erika — Fabiola S.

Trust Dr. Grunert and we love the 3 girls that work with him, Pam, Sam and Erika. They are so pleasant and always cheerful. Thnak you guys!

Jun 22, 2012



StarStarStarStarStar Dr. Chauhan is a Great Doctor! — ERIN G.

Dr. Chauhan is fantastic! I am a difficult patient, because I have an uncommon condition, and on top of that, I had other issues that came up. The doctor was thorough, and he informed me of the reason behind every test or question that he asked. I saw another fertility doctor before Dr. Chauhan, and here is no comparison. I highly recommend Dr. Chauhan to any woman/couple that is having trouble in the fertility department.

Jun 22, 2012



StarStarStarStarStar I have never had an apt where I felt like I was the only pt. Dr — YAMILETH G.

I have never had an apt where I felt like I was the only pt. Dr. Dunn took his time and did not rush. Explained everything and made me feel confident in me being in his hand. Being a doctor is not just the medical aspect of it but also the social which he did very well. I feel blessed that God led me to this office and to Dr Dunn. I know God has a reason for everything and after my apt I know God is takeing care of everything.

Jun 22, 2012



StarStarStarNo StarNo Star I'm a former patient of Dr. Mangal-he is terrific. The nurse was great-knowledgable and kind. Dr — JANET L.

I'm a former patient of Dr. Mangal-he is terrific. The nurse was great-knowledgable and kind. Dr. G. Was knowledgable in his field and I think he could help me. He said some inappropriate things when I was hurting and looking for help. I was in tears.

Jun 22, 2012



Dr. Grunert is great. His staff is not very competent at all — Christina A.

Dr. Grunert is great. His staff is not very competent at all. No one can seem to provide the correct information when I call, the front office is rude and financial information is never discussed by that office until there's a bill.

Jun 22, 2012



StarStarStarStarStar Thank you for your great service! Dr. Dunn is an excellent and caring physician — Arzu S.

Thank you for your great service! Dr. Dunn is an excellent and caring physician. We appreciate the fact that he takes the time to answer our questions. We are information-driven people, and he always provides us the information that we need. Dr. Dunn's nurse Maria is one of the best nurses that I've ever met in my life. Maria is very professional and she always puts herself in our shoes. She is a patient, caring person and I feel like things would have been harder if she was not our nurse. She is the best!

Jun 20, 2012



StarStarStarStarStar My husband and I were very impressed with the experience you provided during our visit. — APRIL P.

My husband and I were very impressed with the experience you provided during our visit.. From the check in process, through our meeting with Dr. Dunn, everyone was extremely professional, efficient, friendly and did their job exceptionally well. After our visit we made a switch from our previous Dr. to your office. We've already shared our positive experience with friends. Thank you for the difference you make. We look forward to returning soon.

Jun 19, 2012



StarStarStarStarStar To clarify the financial issues, nothing was discussed because it was not required — MICHELLE T.

To clarify the financial issues, nothing was discussed because it was not required. I am very happy with my visit.

Jun 18, 2012



StarStarStarStarNo Star We are concerned about the wait time from arrival to being seen by the doctor — Ashley C.

We are concerned about the wait time from arrival to being seen by the doctor. We've had to take days off from work for appointments b/c the wait is so long. This is not always an acceptable option for us. We scheduled a morning appointment for our last visit, hoping we would not have to wait an extended amount if time.

Jun 16, 2012



StarStarStarStarNo Star Dr Dunn — Dianna B.

Dr Dunn is caring and helpful.

Jun 15, 2012



StarStarStarNo StarNo Star I would like to have the option to see a list of estimated fees for the treatments and procedures... — ANA C.

I would like to have the option to see a list of estimated fees for the treatments and procedures if they are being offered to me. Also waiting an hour for a 20 min visit is not very considerate of our time when we make the time to set an appt and are considerate enough to show up on time. Parking isn't free either!!

Jun 15, 2012



StarStarStarStarStar Excellent  — CATHERINE B.

We were very pleased and VERY impressed with Dr. Dunn. He is so nice and personable and took the time to explain things in a non-condescending/as most docs do) way like a great teacher would explain to a student. We truely feel we found a wonderful doctor who has our best interests and needs in mind. The staff was very nice too. So glad to have found Dr. Dunn and the Fertility Specialists of Houston.

Jun 13, 2012


Reply

Thank you for the feedback, we are glad you found us too!


StarStarStarStarStar As always, it was a great visit — JULIANNA M.

As always, it was a great visit. We never feel rushed, which is so nice when making these big decisions.

Jun 13, 2012



StarStarStarNo StarNo Star 2nd visit — Marcia L.

I appreciate that the nurse called me by my preferred name. The registration staff need to be more pleasant, like smiling & making eye contact. They seem to be annoyed that you are there. The follow up plan was not clearly explained and i would have preferred to be able to make my follow up appt at the time I left.

Jun 10, 2012



StarStarStarStarStar Excellent — SANDRA E.

All I could say its EXCELLENT on Dr. Schenk and the facility

Jun 7, 2012



StarStarStarStarStar Great convenient service — RANA A.

Team is very friendly. Dr schenk took time to answer our questions and explain our options. Kim in financials was readily available to answer financing questions. Havingthe pharmacy and labs in the same building is great! We were able to finish everything that day.

Jun 3, 2012



StarStarStarStarStar I love how everyone there is so friendly, I always tell people to come here! — Jennifer F.

I love how everyone there is so friendly, I always tell people to come here!

Jun 1, 2012


Reply

Thank you for the feedback!


StarStarStarStarStar Vashti Collins — VASHTI C.

I enjoy seeing Dr. Schenk and her nurses. I had a wait but was advise of some procedures she had to do which I was fine with. I wish I could stick with her throughout my pregnancy but she did recommend some doctors. Thank you.

May 31, 2012


Reply

We wish you the best of luck, thank you for the feedback.


StarStarStarStarStar Great Service — DELORES R.

I would not change any thing very good service.

May 29, 2012



StarStarStarNo StarNo Star i felt like Dr. Grunert took his time in explaining the process to me — MALEIKA R.

i felt like Dr. Grunert took his time in explaining the process to me. My only concern is that there was no nurse in the room when having my well woman physical. I think this would make me and other women more comfortable to have someone else in the room.

May 28, 2012



StarStarStarStarStar I was actually early to my appt yet I was very conveniently accomodated and attended to — Mary K.

I was actually early to my appt yet I was very conveniently accomodated and attended to. Very warm welcome for my first visit. I was attended to very quickly.

May 27, 2012



StarStarStarStarStar I wouldn't change anything! I love Dr. Grunert's team!!! — ERIKA O.

I wouldn't change anything! I love Dr. Grunert's team!!!

May 26, 2012



StarStarStarStarStar Excellent Care!!! — KERRI S.

I have been so fortunate to have Dr. Grunert and his wonderful staff to help us on our journey. God has truly worked through all of them to provide such great care for me. We are happy and thankful to say we now have a precious little one on the way and can't thank Dr. Grunert and his staff enough for all they have done to help God bring us this precious miracle! We are truly grateful to all of them and would recommend anyone needing help with infertility problems to please go see them.

May 25, 2012



StarStarStarStarStar Love the staff and Dr. Dunn! — JILLIAN T.

So far my experience with FSH has exceded all my expectations.

May 25, 2012


Reply

Thanks for the feedback... we want to continue to be "Best in Class"!


StarStarStarNo StarNo Star Keep your staff smiling all the time — SIBA T.

Keep your staff smiling all the time

May 24, 2012



StarNo StarNo StarNo StarNo Star FSH — MANEK H.

I had come to see Dr. Grunert after having done 2 IVF cycles, and both of which had failed within 9 months. I had come to see him to see if I had other options left. We had a consultation, and he informed me to come and see him on Day 3. When i went to his clinic, he did an ultrasound. As I left the clinic, his nurse informed me to go on BC Pills. She said, just take the pills, and we'll be in touch with you. After I left the clinic, I called the nurse, and said 'why was I put on the BC Pills?' She said,are you doing an IVF cycle with us? I said, I never even discussed another IVF cycle, nor did the doctor inform me that he was going to do a cycle. So, that was my experience with FSH.

May 23, 2012



Excellant service! I have already suggested this place to some other friends! Thanks for making... — DANA V.

Excellant service! I have already suggested this place to some other friends! Thanks for making my dream come true!

May 22, 2012



StarStarStarStarStar Catherine Fox — Catherine F.

very pleased with the service provided and the attention of all staff

May 17, 2012



StarStarStarStarStar Dr. Dunn is Awesome! — JULIE E.

Dr. Dunn is one of the most understanding physicians I have ever met. He is up to date on your records when you walk in his office and is very thorough in his explanation and treatment plan.

May 16, 2012



StarStarStarStarNo Star Scheduling — SARAH M.

The appointment times don't match up with either pre-workday or lunch times so it makes it a bit harder since you have to take time off for just an hour.

May 16, 2012



StarNo StarNo StarNo StarNo Star Horrible appt — JENNIFER A.

When making my appt I specifically said I was not coming for IVF. I was told that was fine. When I came to my appt I was given and IVF pricing sheet. I should have known at that point that things weren't going to go well. I told the Dr 3 times I was not interested in IVF and that's all he talked about and aggressively suggested that's what I needed to do. He didn't respond the reasons why I was there until the very end and acted like it was more of a hassle than anything. It was the worse experience I have ever had with a RE. I will not be back and will not recommend anyone to see this Dr.

May 15, 2012



StarStarStarStarStar Everybody was nice and very helpful. — WILMA E.

Everybody was nice and very helpful.

May 14, 2012



StarStarStarStarNo Star Four stars..,, — EMILIA C.

I was impressed with the service, since this was my first visit

May 14, 2012



StarStarStarNo StarNo Star I would have likes to have been told there was an emergency insteadOf waiting an hour and 15... — MIRANDA P.

I would have likes to have been told there was an emergency instead Of waiting an hour and 15 minutes. Then I was told that the nurses or dr Dunn would call me with my results that afternoon. They called the next day and said basically there is to much to go over on the phone so I would need to make an appt. I live in college station and the lady said no problem and them when I told the lady at the front desk I wanted to do a phone console she oh we'll that is not covered on insurance which is fine but if dr Dunn was able to make it to te first appt he would have told every thing there so it really wasn't my fault that there was an emergency

May 12, 2012


Reply

It sounds like the staff could have done better addressing this situation. We always want to improve and offer the best care possible. The office manager will be contacting you to offer some solutions. Thank you for letting us know and we will see what we can do.


StarStarStarStarStar I love this office — REBECCA M.

I love this Dr & office staff. Everyone is super nice.

May 11, 2012



StarStarStarStarStar Experience — Tara R.

My husband and I have nothing but great things to say about our experience with Dr. Dunn and his staff. I have already recommended several people to him! We love all of you!!

May 11, 2012



StarStarStarStarStar Good exp — PALLAVI H.

Had a great first visit.

May 10, 2012



StarStarStarStarStar Dr Dunn & his nurses — CARMA P.

I love my doctor and the nursing staff. I have no complaints. The late appointment appears to have been due to the fact that I was the last patient of the day. I also know that Dr. Dunn gives time and attention to me during my appointments and I assume this to be true for everyone he treats. Thank you!

May 10, 2012



StarStarStarStarNo Star We have been very pleased with Dr. Grunnert — Tawnia A.

We have been very pleased with Dr. Grunert, Sam and Pam. We were however, unhappy with the lack of contact after our canceled cycle. We thought someone would have been in contact with us to see how we were doing, get a plan going forward. We felt like we were following up instead of the office calling us. After setting FET initial appointment, the appointment was not logged into the system correctly and my birth control was never called into the pharmacy. I know these are minor details, however they are important after one makes such a financial commitment for IVF.

May 9, 2012



StarStarStarNo StarNo Star Taking into consideration the delicate history of patients dealing with loss and infertility I... — ARIANA C.

Taking into consideration the delicate history of patients dealing with loss and infertility I suggest instructing your ultrasound techs to talk with the patients during the exam. Without giving medical opinions that would be inappropriate, I would like the techs to verbalize what they see as they see it. I have suffered two late losses in just the last 18 months so my latest u/s with a new pregnancy was especially stressful and tense. My blood pressure was sky high and I was unnecessarily nervous during the exam because the tech was quiet. In the past my obs have taken note of my understandable anxiety and pointed things out as they saw them-- the pregnancy is in the uterus, see a sac, see a heartbeat. This ellivaiates the stress during the exam instead of waiting until the bitter end for any information. Dr. Schenk of course is amazing and very compassionate.

May 9, 2012



StarStarStarStarNo Star This was just my first visit and my only concern was the front desk and waiting for one person to... — ANA C.

This was just my first visit and my only concern was the front desk and waiting for one person to get through an awkward line of sorts trying not to block entrance/exit but still maintaining my place. A sign in sheet would be helpful so people don't have to stand in line and can be called as receptionist becomes available to help the next person. That would eliminate hearing most of other couples' personal info/convos with the receptionist. Other than that, great first visit. Thanks!

May 9, 2012



StarStarStarStarStar Dr. Chauban is a wonderful doctor and very kind. He takes the time to listen and talk to you — ABBY R.

Dr. Chauban is a wonderful doctor and very kind. He takes the time to listen and talk to you. He does not rush from patient to patient and makes each patient feel important and shows that he cares. My only issue is the office staff needs to communicate better and be on the same page of patient lab's, orders, etc.

May 7, 2012



StarStarStarStarStar I really enjoy my visit and looking forward for my next visit — ANNETTE I.

I really enjoy my visit and looking forward for my next visit

May 5, 2012



StarStarStarNo StarNo Star There was just too much trust at me on check in to sign, fill out and then I had to input... — HEATHER S.

There was just too much trust at me on check in to sign, fill out and then I had to input everything on computer. It took a long time and even when I told them I couldn't find the information which I was supposedly signing for that I had the information, they couldn't tell me where it was. Then I didn't even know why I was being given some of the information. I wasn't even at that stage of the process. It was just all too much. You see it as informed from the beginning, but putting all that on someone at one time with little explanation is not really informing them.

May 4, 2012


Reply

Thank you for your feedback on the initial visit. There is a lot of information and it can be a bit overwhelming. Please allow us to sit down and review everything and answer any questions you may have at this point.


StarStarStarStarNo Star Option for salutation of "Dr" on forms — Marcia L.

Option for salutation of "Dr" on forms. Physician greets patient by salutation and last name rather than first and last name. Nurse announces vital signs.

May 4, 2012



StarStarStarStarStar Awesome Dr — Tracy O.

Dr.Dunn is very knowledgable and compassionate. Him and his staff make this stressful journey to conceive a little easier.

May 4, 2012



StarStarStarStarStar Consultation — Kendra N.

I was given a thorough explanation of my situation and the options available to me.

May 4, 2012



StarStarStarStarStar Everything was very good on my first visit with Dr — LILIANA F.

Everything was very good on my first visit with Dr. Schenk; hoping things will turn out positive and I'll be able to concieve.

May 3, 2012


Reply

Glad you were satisfied. We hope this turns out positive too.


StarStarStarStarStar Friendly & Thorough As Usual — Julie-Ann S.

Friendly & Thorough As Usual

May 3, 2012



Had issues with online Site. — KIMBERLY J.

Had issues with online Site.

Apr 29, 2012


Reply

Please contact our Practice Manager for help with the portal, she will be happy to help work out the portal issues. Call Cris at:713-512-7048


StarNo StarNo StarNo StarNo Star I bought all the drugs and I am cash pay at the same time — MEHRET A.

I bought all the drugs and I am cash pay at the same time. If there is uncertainty that a cycle can be cancelled, why do they make you get all the drugs. I also asked this question and the Dr. never gave me a response. Secondly, I had to repeatdely ask for my test results. And when I did the answer I got from the Nurse was, that it is not the habit of the Dr. not to communicate the results which irritated me more. I have also been asking for my test results and continue to do so from Jan. 2010. I spent close to 10,000.00 cash pay on it and I still to date have no response, even though I signed a form to have it sent to my address. This is rediculous. Pls. note that I am not one of those patients that complains for the sake of it. I don't even have time for that.

Apr 29, 2012



StarStarStarStarStar Everything was great. The wait time was little bit longer than usual but it was not a problem — Arzu S.

Everything was great. The wait time was little bit longer than usual but it was not a problem. Thank you for your caring and professional service. Dr. Dunn is a wonderful person. We appreciate the fact that he gave us all the scientific information and helped us understand the next steps better. Thank you for your great service!

Apr 28, 2012



StarStarStarStarStar I did not have a long wait for my appointment — NICOLLE W.

I did not have a long wait for my appointment. Within five minutes of arriving for my appointment I was called to my room and the doctor showed up soon after I was in the room. I love the new electronic system that sends me text messages and emails asking for conformation of my appointment. Love, love, LOVE that!!!

Apr 28, 2012



StarStarStarStarStar Leah Schenk — SHANDRA S.

i am very pleased with the care provided by Dr. Schenk.

Apr 26, 2012



StarStarStarStarStar Words cannot begin to explain how appreciative I am for Dr Schenk, Gloria, Kathy and Cynthia — JENNIFER C.

Words cannot begin to explain how appreciative I am for Dr Schenk, Gloria, Kathy and Cynthia. They have been amazing throughout this rough road that I am on. For me they make your facility what it is, a place that not only will I continue to go to but also a place that I would recommend to any of my family and/or friends.

Apr 26, 2012



StarStarStarStarStar I feel confidence of solving my problem of infertility. I love (not like) the way and manner Dr — MUTIAT O.

I feel confidence of solving my problem of infertility. I love (not like) the way and manner Dr. Dunn made me and my partner feel that I can't wait to introduce my friends and families here and abroad to Fertility Specialists and Dr. Dunn in particular. Thanks for putting a smile on my wonderful husband. He feel relax and he is ready to do anything Dr. Dunn. Eventhough he refused 7 years ago. We were introduced by a family friend (Mr. & Mrs. Raji) who explained to my husband the process and made it easy for him to come along. Thanks

Apr 25, 2012



StarStarStarStarStar Dr Dunn is amazing. Office is friendly and efficient — ALICIA K.

Dr Dunn is amazing. Office is friendly and efficient. We've recommended many friends and colleagues and will continue to do so.

Apr 25, 2012



StarStarStarStarStar Thanks Sam! — KEELY L.

Sam, Dr. Grunert's nurse, is the best! She always takes the time to explain things and is so friendly and caring. I appreciate all she does for her patients!!!

Apr 24, 2012



StarStarStarStarStar Appt w/Dr Chauhan — ANNE S.

I thought Dr Chauhan and the staff were very caring and we received excellent professional treatment. Its really great that Dr Chauhan takes the time to answer all our questions.

Apr 22, 2012



StarStarStarStarStar I love Dr. Dunn and his office. Best medical service I've ever received — KAMI T.

I love Dr. Dunn and his office. Best medical service I've ever received. They make you feel like you're important and they understand the stress of the whole IVF process.

Apr 21, 2012



StarStarStarStarStar I was just going through some emails and realized I had overlooked this request — VICKIE G.

I was just going through some emails and realized I had overlooked this request. I'm sorry it has taken me so long to get to this. I would like to say how very pleased I am to have the opportunity to call Dr. Grunert and his quality staff my Doctor. I was referred to Dr. Grunert by a family menber and have never regreted a single mile driven from Waco. I feel I am receiving the absolute best care available to me in this field. Thank you Dr. Grunert and staff for all you do to make it a possiblity for me and my health! Your the best!!!

Apr 20, 2012



StarStarStarStarNo Star patient — TIFFANY D.

The wait was very long, but Dr. Grunert spent a lot of time with me and my husband, so overall a good visit.

Apr 20, 2012



StarStarStarNo StarNo Star Very Interesting — REGENA L.

Just wished I was told of the price up front instead after consultation.

Apr 20, 2012



StarStarNo StarNo StarNo Star Follow-up by the staff in terms of reporting lab results and medication changes to patients could... — KATHLEEN F.

Follow-up by the staff in terms of reporting lab results and medication changes to patients could be much better. As it stands, I have to stay on top of all the follow-up myself because I never get any calls from staff with this information.

Apr 20, 2012



StarStarStarStarStar Dr. Grunert and his team are exhalant — UTHAI F.

Dr. Grunert and his team are exhalant

Apr 19, 2012



StarStarStarStarStar Absolutely wonderful! — HEATHER B.

Dr. Dunn is absolutely wonderful - very patient and explains things thoroughly. The nurses are great too - Jackie is terrific. Everyone makes it such a pleasant process.

Apr 19, 2012



StarStarStarStarStar Would help to have understood that I needed pre-authorization for fertility drugs -- then would... — OZLEM C.

Would help to have understood that I needed pre-authorization for fertility drugs -- then would not have had last minute rush. However, the pre-authorization specialist and nurses were wonderful in helping me with it -- just wish I had not had to bother them.

Apr 16, 2012



StarStarStarStarNo Star girls at the front desk — Victoria P.

I really did not like the fact that the girls at the front desk where discussing ( actually verbally fighting) in front of all the ones that we where waiting to sing in...the cituacion was very unconfortable.

Apr 16, 2012



StarStarStarStarStar Kind, knowledgeable care — CAROLINE T.

Pleased as always with the kind delivery of bad news coupled with the positive outlook for other options available to me.

Apr 15, 2012



StarStarStarStarStar Dr. Chauhan is awesome — SINI M.

Dr. Chauhan is awesome. Very sincere, down to earth, humble and above all takes time to explain and talk with the patient. I come all the way from dallas to see him. Such a blessing.

Apr 14, 2012


Reply

Thank you for your comments.


StarStarStarStarStar I have been coming to Dr — TERESA B.

I have been coming to Dr. Grunert for the past 29 years and have always been pleased with the care I have received and the kind hospitality of of his entire staff.

Apr 14, 2012



StarStarStarStarStar I love dr Grunert he is a great dr — Jennifer F.

I love dr Grunert he is a great dr

Apr 14, 2012



StarStarStarStarStar Excellent — KELLIE V.

I really liked the dr and all staff that I saw. The only thing was that I was at the facility for a long time. I had to give blood work then drink some sugary liquid then come back 2 hrs later. I wish that I could have given my blood work then gone back upstairs to do my ultrasound. That way I wouldn't have 2 hrs of nothing to do.

Apr 14, 2012



StarStarStarStarNo Star Felt at ease and comfortable with my physician — PAOLA G.

The staff was friendly efficient and on time. It was a pleasant surprise to be able to see my Physician on time and be able to get all my questions answered.

Apr 13, 2012



StarStarStarStarStar Bobbie is excellent. She reAlly understand how emotional this process is — GLADYS H.

Bobbie is excellent. She reAlly understand how emotional this process is. In 2007 I had a different nurse, I did not like her. Bobbie is warm an patient :)

Apr 12, 2012



StarStarNo StarNo StarNo Star Erica - She is not knowledgable and she is not patient friendly — LESLIE S.

Erica - She is not knowledgable and she is not patient friendly. Everytime I speak with her my anciety level goes up and know I need to call back and speak with someone else. Her attitude towards the patient is not understanding and becomes inappropriate. Dealing with her over shadows the rest of the experience which is good. On the other hand Pam is wonderful to work with.

Apr 11, 2012



StarStarStarNo StarNo Star My only complaint is I had a 2:15 appointment and I wasnt seen until 3:45 — SUSAN B.

My only complaint is I had a 2:15 appointment and I wasnt seen until 3:45. No one came out to explain the long delay. I had to ask someone, and then I was seen right after that. I think I was forgotten about.

Apr 11, 2012



StarStarStarNo StarNo Star While I was impressed by some aspects of my experience with your office, I was thoroughly... — MARY G.

While I was impressed by some aspects of my experience with your office, I was thoroughly dissatisfied my the doctor's lack of interest in following up. I did receive good informations out the relationship between PCOS and insulin resistance, But I do not know what PCOS is if the individual is not insulin resistant. In other words, I better understand what research says the general person with PCOS has, but whAt specifically is wrong with me? What are the long and short term risks and benefits of treatment? What treatments are available? (I received pretty good info about available treatments) If I cannot tolerate the medications or another therapeutic problem exists, what are the risks of continuing without treatment? Shouldn't the severity of the problem still be monitored? I felt like once I said I couldn't tolerate OCP, I was hurried out the door and the doctor had no interesting seeing me.

Apr 9, 2012



StarStarStarStarStar I am so happy that I am a patient here. Dr — Pamela E.

I am so happy that I am a patient here. Dr. Grunert, his nurses and front desk are so helpful, friendly & professional. I like the e-mail confirmations.

Apr 7, 2012