I happened to call before I saw this survey to tell how happy I was with the entire experience. The staff, Dr. Sutter. He is the kindest dentist I have seen as long as I can remember. Thanks My mother wants to see him also. Great all the way through! Who enjoys going? I did.
Oct 10, 2014
Had been recommended to you by my daughter. My husband and I are very pleased with your work.
Oct 9, 2014
I always enjoy my visits. The staff is always polite and friendly. I would love to see a tv in the waiting room along with a coffee pot.
Sep 18, 2014
Thanks for not pulling a good tooth, I did have a sinus infection.
Sep 14, 2014
If you added a TV, I could bring my children as well.
Sep 8, 2014
Dr Sutton and Dora were great. I felts taken care of and thought they were definitely concerned with my well being. I will return for regular visits and take my daughter there too.
Sep 7, 2014
Dr.Fletcher is a great dentist i have the worst dental phobia/anxiety in the world and he's the first guy that has truly understood this. He's good at relaxing you. His staff is super friendly, I highly recommend Dr. Fletcher.
Aug 20, 2014
Thanks for the effort with an unexpected difficult tight tooth position. You truly earned your money In this instance which required much patience. Your staff is very efficient and courtious. I could say enjoyed the visit, but who enjoys a visit to a dentist. Lol
Aug 17, 2014
I always enjoy my appointments. My dentist is very personable and the staff is the friendliest!
Aug 11, 2014
I loved that Dr. Sutton did not try to sell me any services (whitening, etc.). It was nice to discuss over-the-counter options and not be pressured into coming in for professional whitening.
Aug 1, 2014
All my visit's have been pleasant, the staff courteous and helpful. Wait time has never been an issue.
Jul 21, 2014
The prices should be discussed before or when the initial appointment was made. I am on a tight budget. I don't believe that I really needed the x-rays at this visit. I needed my teeth clean only.
Jul 15, 2014
I have always absolutely hated going to the dentist but my visit yesterday was great! I was very at ease and they explained everything to me! Definitely will be recommending to friends and family!
Jul 2, 2014
I was happy that I didn't have to wait for my visit once all my paper work was filled out. The staff was friendly and fast.
Jun 19, 2014
everyone is great i love my dentist and his staff
Jun 4, 2014
I first met Tammy who was very courteous and friendly. My wait was just about 10 minutes and the office was very nice and clean. Afterwards I was seen by Dr Fletcher who cleaned my teeth since his hygienist was off that day. I was very pleased with the gentleness and thoroughness when he was performing the cleaning. He also was very pleasant and friendly. I never have enjoyed going to the dentist, but I certainly was in for a big surprise at Dr Sutton's office. I would highly recommend Dr. Sutton's to my friends and family.
Jun 1, 2014
I want to give a big thanks to the whole team! I had to bring my 3 year old and 6 month old with me and they all understood and helped me out with my girls. That meant so much to me. They made me feel as if I'd been going there for years. I totally recommend them to anyone.
May 20, 2014
Everyone at the office is always very welcoming. Level of service is excellent.
May 2, 2014
Everyone was very nice and informative.
Apr 22, 2014
It was a very pleasant experience
Mar 12, 2014
Always pleasant and professional.
Mar 4, 2014
It is very difficult to submit this survey
Feb 20, 2014
Everyone is very professional and friendly. No changes needed.
Jan 22, 2014
Very pleasant and professional
Jan 22, 2014
All of you are pleasant and help ease my tension. The office and rooms are very clean. We have no complaints.
Jan 11, 2014
My visit was a pleasure. I would highly recommend your dental services. I also texted a friend right after I left my last teeth cleaning and suggested to a friend to make an appointment.
Jan 8, 2014
Great dental experience, everyone was vey friendly.
Jan 6, 2014
Staff was very friendly, and Dr. Sutton was very thorough. I appreciated the warm welcome and friendly staff.
Nov 9, 2013
Everyone I met was very courteous and professional. Providing a list of itemized service fees would be helpful.
Nov 8, 2013
This is the only dentist for me!
Oct 18, 2013
My first time in the office; everyone was very friendly and helpful.
Oct 18, 2013
Dr. Fletcher and Dora are the best dental team I've ever visited. I will gladly recommend them to anyone needing their services. While not exactly looking forward to my next visit I will definitely be going back to them next time. Great job guys!
Oct 17, 2013
For a dentist appointment, everything and everyone was great. I would recommend Dr Sutton and his staff
Oct 16, 2013
Yall are a great dental service. All of you guys are great. Thank yall for everything..
Oct 3, 2013
Easy to talk to. Full of honest valuable information. Give you different ways to solve your problem . Thanks
Sep 12, 2013
Nothing could've made the experience any better. Excellence all around the board.
Aug 30, 2013
Dr. Sutton is the best at explaining options and letting the patient decide a course of treatment.
Aug 30, 2013
My visits to Dr. Sutton's office over the years have been very pleasant and professional. He always explains the problem, current conditions and options for correcting the problems he sees; always being aware of my time, finances and final outcome. His work is top notch and follow-up very much appreciated! Sometime the procedure is not a pain-free one, but he and his staff make the experience as painless as possible!! Thanks!!!
Aug 8, 2013
The staff is extremely friendly and helpful. Will definitely be returning in six months.
Jul 22, 2013
Had no problems, everyone was friendly, service is very quick.
Jul 20, 2013
Dr. Sutton was able to detect and fix a dental problem I've had for months. After seeing three other dentists about the same problem and getting no results, I'm thrilled to have finally found a dentist I trust.
Jul 12, 2013
Personable, quick and efficient.
Jun 20, 2013
IT HAS ALWAYS BEEN A PLEASURE TO GO TO THE DR. SUTTON. DENTIST IS NOT MY BEST PLACE TO GO BUT THEY MAKE IT PLEASANT, PAINFUL, AND POLITE. THANK GOD FOR CARING PEOPLE.
Jun 12, 2013
Going to the Dentist is never something to look forward to, but Dr. Fletcher and his staff make as un-thrilling of an experience as smooth and pleasant as possible! Thank you!
Jun 3, 2013
Great service, right on time
Jun 1, 2013
Welcoming and friendly staff. Very good experience.
May 30, 2013
everything was great except my insurance is never verified right when I arrive. It is eventually verified.
May 23, 2013
Dr. Sutton and his two assistants were very nice and explained in detail. They stated the facts and my options. He is not all about $ but about good services and happy customers
May 21, 2013
My visit was very relaxed and informative.
May 10, 2013
Always friendly and professional.
Apr 11, 2013
my overall visit was great
Apr 8, 2013
Overall visit was excellent . I was gave options and presented with a cost on all options before anything was started. The price on all my options was excellent and very reasonable.
Apr 2, 2013
Entire staff is helpful and willing to answer questions. Overall experience was great!
Mar 28, 2013
Overall visit was great. I really appreciate Dr. Flether's approach to patients. I do not feel like he is trying to get me to do work on my mouth that is not necessary. The hygenist was great. I was a little surprised that the front desk person tried to charge me $30.00 fot he visit. I had to tell her that my dental insurance covers two visits and cleanings a year. She did correct her mistake and I was not charged.
Mar 25, 2013
Everyone was great and I will tell friends.
Mar 22, 2013
I am please with the care you receive at Dr Sutton office
Mar 5, 2013
The entire staff was incredible! I admit, I chose to avoid the dentist until my tooth screamed "what are you waiting for!" The team made me very comfortable and explained step by step what was about to occur. Even the shots were tolerable as Dr. Fletcher explained as each shot was administered what I would feel. You have a brand new customer that will be bringing his wife to allow you to help us "get our teeth and gums healthy! Thank you for a great first visit and kudos for what you ALL do!
Feb 22, 2013
Dr. Sutton and his staff really are wonderful!
Feb 22, 2013
it was good for a dental visit.....
Feb 5, 2013
I thoroughly enjoyed my first experience with Dr. Sutton and his staff. Great bedside manner.
Jan 18, 2013
Everything was explained and done efficiently.
Jan 17, 2013
and his team are an exceptional dental team.!
Dec 18, 2012
Thanks for all of the feedback of the questions I had about the 2nd opinion of the work I needed done. The team was very helpful & knowledgeable about everything I had placed in front of y'all. Can't wait to see y'all again in 6 mo!
Dec 6, 2012
It was a great experience to go to Dr. Sutton. The office staff is so friendly and Dr. Sutton is wonderful at what he does.
Nov 22, 2012
Very comfortable with all personnel. No changes suggested.
Nov 21, 2012
Overall experience was good and the atmosphere was professional
Nov 2, 2012
I am a big fan of no-nonsense professionals like Dr. Sutton. Straight up diagnosis and will tell you what needs to be done and doesn't try to throw in a lot of unnecessary work and cost. Emergencies are usually same day. Very nice new office, but not so over the top you feel like you're paying for it when you walk in. Very nice and professional staff too.
Oct 25, 2012
It is a great Dentist office and great atomosphere.
Sep 28, 2012
Dr. Sutton and his team are an exceptional.
Sep 27, 2012
do not want to enter a review. this was really the only annoying part of the survey!
Sep 21, 2012
Every time I go to see Dr. Sutton i have a great experience.
Sep 20, 2012
Everyone made my visit very comfortable.
Aug 27, 2012
Happy to have a dentist we can trust. I wish we could have found you earlier.
Aug 26, 2012
Felt very comfortable at your office. Good to have a dentist that is honest and compatible with our needs.
Aug 26, 2012
My dental care was as expected, courteous, helpful as needed, and you were concerned about my overall comfort due to recovery from illness. Thank you for your help with this urgent need!
Aug 21, 2012
I love everyone and everything about you all. I appreciate u all
Aug 17, 2012
It was our first visit and was very pleased.
Aug 10, 2012
Everything was great for me. Everyone was very nice. They all make you very comfortable. I have been in lots of Doctor and dentist offices all over the U.S. , this one was the greatist experiences I have had. Everyone that see', me comments on how good my teeth look,how natural they look.
Aug 5, 2012
Great visit with Dr. Sutton. His assistant was very nice and both seemed concerned with my situation. This dental office had a small town feel that was personable but still maintained professionalism. Dr. Sutton spent time to explain different issues I was concerned with. He also didn't try to rip me off like the last dentist I went to! Dr. Sutton and his team were great!
Jul 27, 2012
Dr. Flectcher and his team are the best ! I really enjoy my visits since they actually make you feel like family. It can't get better than that !
Jul 18, 2012
This was my first time to visit your office. You were able to get me in quickly and check out a tooth that had broken over the weekend. Thanks very much!
Jul 17, 2012
everyone was very friendly
Jul 14, 2012
It was a good visit and had no issues
Jul 11, 2012
Dr. Fletcher is always accommodating and explains the procedure with great detail to ensure understanding of what is going to happen and the expected result. My visits have always been good!
Jun 21, 2012
Quickest dentist appointment I've ever had. Awesome!
Jun 14, 2012
Great dentist, down to Earth and caring.
Jun 6, 2012
Everyone from the front desk, dental assistants and Dr Sutton go the extra mile to make one's experience painless and anxiety free.
Apr 26, 2012
Visits are always great and always comfortable.
Apr 23, 2012
Makes an unpleasant situation not as unpleasant.
Apr 22, 2012
Great service. Love how Dr. Sutton takes the time to explain and do thorough exams. He doesn't rush and he makes you feel as though your teeth and gum health is important to him.
Apr 20, 2012
All of you were so very nice, Thanks
Apr 11, 2012
I found the staff very friendly, helpful, kind and concerned about my dental health. Can't wait to go back!
Mar 28, 2012
I like the new hygienist. she is friendly and professional.
Mar 1, 2012
The dentist is very upfront and sort of made me feel like I had the worst teeth in the world but he explained everything very well.. I just didn't like 2 or 3 comments he made.. The hygienist was very sweet..
Feb 25, 2012
The staff was very friendly. The office was very clean. It was a wonderful first visit.
Feb 10, 2012
Your office is very Profesional both operationally and asthetically! Keep up the good work!
Jan 13, 2012
The dentist was very rude in my opinion. Very harsh to my feelings. I didn't like how he approached my situation. I know how my teeth and gums got the way they are. I am not a child or stupid. I only wanted him to tell me how he could help me. He did that plus fuss me like he was my father.
Dec 31, 2011
Dec 8, 2011
Very friendly staff!
Dec 8, 2011
pleasant experience. very nice and patient staff
Nov 17, 2011
I enjoyed this dental experience. I usually despise visiting any doctor's office but this time was unique. Dr. Sutton was very casual and completely honest but professional all at the same time. His staff was friendly and thorough. I will be visiting again.
Oct 29, 2011
Beautiful office, great staff.
Oct 14, 2011
I had a GREAT visit! Upon arrival, I felt a little intimidated because I hadn't seen a dentist in several years. However, once I walked in I felt a since of calmness. Everyone's kindness & professionalism was genuine. I will definitely be back to continue my dental care there. P.S. Tell Ms. Stephanie that I am flossing daily! Greatly Appreciated, Keri Barney-Bovie
Sep 24, 2011
a gnnood place to be when you
Sep 16, 2011
Get a better dentist, and tell him he is buying lunch next time. - John Sutton
Sep 14, 2011
Staff was great! Everything was explained in a clear and concise manner and affordable dental options were offered that will definitely benefit me and the clinic. Thanks for providing quality service at an affordable price.
Sep 4, 2011
Loved my DH stephanie! So thorough with everything associated with pt care. Couldn't have been a better visit for a first pt introduction . I had not been to see a dentist in over a year so I had plenty to worry me @ this visit. My teeth desperately needed Dr sutton n stephanies care! I left with a beautiful smile and and no worries!
Aug 27, 2011
I appreciated the dental hygienist coming in 30 min early to accommodate me - I had another doctor's appt on same day. My husband and I have been going to Dr Sutton's office for 6 yrs and have been very pleased with their services.
Aug 20, 2011
You won't be dissatisfied with the hi-tech procedures
Aug 19, 2011
The staff is very friendly and the service was great.
Aug 10, 2011
Dr. Sutton has been my preferred Dentist for a couple of years (not a good sign if you're seeing him too much!)and every experience / visit has been very warm, positive and sincere with my dental work being virtually pain-free and ending in job(s) well-done....Thanks!
Aug 9, 2011
I like the proffessional and personal treatment I recieve at Dr.Sutton, I feel at ease and comfortable with their recommendations and service. I would recommend him to family and friends, Dr. Stutton's staff is wonderful
Aug 4, 2011
The services provided by your team were great. My daughter says she will not see any other dentist
Jul 28, 2011
I have always felt comfortable with my services, everyone one is friendly and pleasant, I also never felt that Dr. Sutton recommended unnessassary dental work. Many times in the past I have felt with other dentist they were requesting work just for the money, I never felt that with Dr. Sutton.
Jul 6, 2011
Love the new office. Dr. took lots of time with me and never made me feel rushed.
Jun 30, 2011
staff is very nice, facility was really clean
Jun 24, 2011
Very gentle. Dr. explains and gives options about services.
Jun 24, 2011
No changes-and I will try to get my kids and grandkids in there --Thank you.
Feb 24, 2011
Everyone is very friendly and professional.
Feb 11, 2011
The service is excellent and I feel like part of their family.
Jan 6, 2011
The dental hygienist was so friendly, and made my anxitey level drop 100% (I get nervous at the dentist). The Dr. is also very nice.
Dec 3, 2010
Dr. Fletcher Sutton is almost as good as Dr. Ricky Cangelosi. But his bed side manner is a whole lot better. I have been well pleased with my experiences at Dr. Suttons office . I try to tell everyone that I meet about how great Dr Sutton is.But I do believe that if Dr. Sutton would take my advice and have Slip Suture Surgery . This would increase his business by making him more attractive. Keep Up The Good Work!!!!!
Nov 23, 2010
everyone is very friendly and the atmosphere is nice and relaxed. work performed is thorough.
Nov 18, 2010
I give hats off to Dora...She always seems to make me comfortable and when in doubt, assures me things will all be fine.....!!!!!
Nov 3, 2010
Very quick & prompt service. Nice staff and clean facility. Thanks-
Oct 4, 2010
Thing was good. Everybody is good at their job and explaining my problems, and what to do to correct it. Thanks...........
Sep 24, 2010
I understand that patients are at varying levels of abilities. I felt very much like I was being talked down to. I also did not like the calling out of numbers/bleeding that occurred while I was in the chair. I felt like it took forever for someone to look into my mouth - computers were down kept getting said. There needs to be a backup.
Sep 22, 2010
It was a very professional and friendly atmosphere, also very clean and informative. Will recomend to others definitely.
Sep 15, 2010
My service was exceptional. The lady who assist me during my visit was very nice, and helpful. I felt very welcomed as a new guest. Overall, it was an outstanding first visit, i will definatley recommend this location to friends. Thanks for everything.
Sep 14, 2010
The hygienist was not gentle at all.
Sep 10, 2010
I was so very pleased with the entire office. Stephanie cleaned my teeth better than anyone I have every been to. And she did all these thoughtful extra touches like having me rinse my mouth an extra time to get rid of the gritty paste from the cleaning. I can't believe NO-ONE has ever done that before. It was great. And Tammy was very helpful with the insurance part and scheduling my husband and I. I was just very impressed with all the staff. I can't wait to bring my little girl in for her check-up. She's gonna love ya'll.
Aug 2, 2010
staff was very friendly and there was no waiting...completely satisfied at this point
Jul 23, 2010
It was as pleasant as any tooth extraction could be.All of the people were very nice. Thank You
Jul 21, 2010
Everyone was great! Thanks!
Jul 16, 2010
Higenist explained the sonicare device, which I purchased.
Jun 25, 2010
The entire staff was very polite and my experience was comfortable.
Jun 14, 2010
Dr. Sutton, Your staff is very courteous and professional plus your new location is nice. Sincerely, Monty Strother
Jun 5, 2010
I am comfortable & pleased with the service and professionalism of the staff & would recommend them to all my friends & workers! A wonderful staff...on a consistent basis. - Thanks!
May 14, 2010
I didn't expect a dental cleaning could be so expensive
May 7, 2010
Donise is excellent and I really appreciate her patience with me. She takes time to explain all issues and has a great personality. Thanks
Apr 24, 2010
Everything was awesome!! I will be back :)
Mar 23, 2010
The staff is great and very professional.
Mar 11, 2010
Yeah, how about a vibrating message chair while getting worked on. Just a thought. Ha!
Feb 27, 2010
I was very satisfied with the service I received
Feb 2, 2010
I would like to say thanks to Dr Fletcher Sutton, he was very nice to me, also to all of his staff they were very nice to me, too. I will sugest for the Dr. to have also an Orthodontist to works with his patients who will needed. Thanks again to everyone. Good health and prosperity in this New Year 2010 to all of you.
Jan 10, 2010
I absolutely love the staff, they are so nice, helpful and very professional. For having to go to the dentist, they make it very pleasent. I really can't imagine one thing I would change. I love the email reminders as well, very helpful.
Dec 18, 2009
I went to your practice because I was told you could fix my tooth THAT DAY as long as I was able to be numb. No one told me you could not do root canals even though I told the girl on the phone that was what I needed done. It was a waste of $91. I would never refer anyone to your practice. I was ripped off.
Nov 13, 2009
I have a difficult time going to the dentist due to the disconfort. I had a very good experience this past visit. Tech was very gental and I did not mind this visit. Thank you.
Oct 28, 2009
Everyone is very pleasant to be around. I feel comfortable.
Oct 27, 2009
Our visit was great. Everyone was friendly and professional. Holly did an exceptional job working with Mary Lauren (4 years old). She told all of her friends in preschool about her trip to the dentist. Thanks again!
Oct 6, 2009
I have been pleased with my services at Dr. Sutton's offfice from the first day I started, Especially with my hygenist Holly. She is very friendly and does a thourough cleaning, the best I ever had from any hygenist. Dr. Sutton is very personable and friendly, as well Dr.Sutton service prices have always been resonable. Me and my family will be patients of Dr.Sutton for years to come and Iwould highly recommend them to family and friends.
Sep 22, 2009
everyone was great, very friendly and took the time to explain proceedures, costs and options.
Aug 26, 2009
Everyone was greet i never felt better in making this decision in choosing Dr Sutton and staff as my dentist.
Aug 18, 2009
Fletcher, So glad your office is so close to our home in Prairieville....we look forward to you treating our sons Logan and Garrett in the future. I work with Paige at Woman's Lab. Good luck with the bambino coming! Darrell Landry
Aug 16, 2009
I felt very comfortable there. Best dentist I have ever been to. Everyone was very nice.
Aug 13, 2009
The entire staff was friendly and informative. Having never previously been to a Dentist at all, I was unsure what to expect. Dr. Sutton was more than I expected, he was very professional, down to earth, informative, and there was not a single thing hidden in the visit. I will definately be a return patient, and hope that I can find in all healthcare professionals I encounter, what I found in the visit with Dr. Sutton.
Aug 3, 2009
i thought everyone that i met was very nice. that makes me feel comfortable going to this place.
Aug 1, 2009
I felt very comfortable .No changes are needed at this time.
Jul 30, 2009
Really like the new office - much better than the old one.
Jul 24, 2009
I'M VERY PLEASED WITH DR. SUTTON AND HIS STAFF. I'VE ALWAYS BEEN TREATED WITH RESPECT AND KINDNESS. DR. SUTTON AHD HIS STAFF AND HIS STAFF MAKES YOU FEEL COMFORTABLE AND WELCOMED.
Jul 6, 2009
I feel the entire staff is very professional and knowing I'm in good hands.
Jun 29, 2009