Forsyth Family Eye Care
Dr. Alex Appanaitis, Dr. Amy Gurley, Dr. Danielle Jordan
470 Reviews
Our experience was EXCELLENT!!
Jun 25, 2020
Totally pleased with services I received.
Feb 4, 2020
I was pleased with the attention and service I received from Dr Gurley and her assistants.
Sep 25, 2019
prompt, courteous, professional, overall good experience.
Aug 6, 2019
Dr. Girlie is amazing. If you don't know how a pair of glasses looks and if it even fits or match you- Marybeth is the Bomb. She is amazing. I will follow her anywhere. Thanks Marybeth for being the BEST...
May 10, 2019
Very pleased with the assistant who did the work up. Dr. Vu was pleasant, knowledgeable and covered the eye issue I was having. com I’m very satisfied with my visit there. 1%
Sep 20, 2018
My family loves Dr. Appanaitis and all his staff. All of them are always courteous, professional and genuinely helpful. Dr. A is a good scientist, who gives great explanations of everything he does and what he finds, with encouraging words as well. His modern equipment helps to get the best information for our care.
Apr 26, 2018
Very open and friendly atmosphere, competent staff, in-depth and state-or-the-art diagnosis equipment, and high caliber professional doctor who efficiently and calmly dealt with my problems. Highly recommended
Mar 31, 2018
The front desk not answering phone calls or returning calls. I wanted to change mu appointment but no luck. The nurse could not check blood pressure because batteries are dead. Dr. Forgot to do it too, Besides that. All went well. Good facility. Besi
Mar 28, 2018
This was my first experience seeing an optometrist. I was given plenty of information about both the good and the bad test findings in a way I could understand. It also seemed that the different people who worked with me cared about what they were doing.
Mar 28, 2018
Everyone in the office his terrific! Friendly, efficient and oh so helpful!!!! Karen is THE BEST!!!!!!!!!!!!! You too Dr. A!
Mar 21, 2018
Great professional help with state of the art equipment. Everyone is so friendly and helpful! Love having my contacts shipped directly to my home!
Mar 20, 2018
Long term trust in our eye care has kept my wife and I returning for many years. They have already improved the new facility. Doctors and staff are fully prepared to manage the eye care and customer service details under very pleasant conditions.
Mar 16, 2018
I have always been very satisfied with Forsyth Family Eye Care. They are very friendly and professional. I have no complaints whatsoever.
Mar 14, 2018
On time very helpful and friendly
Mar 13, 2018
My husband & I have been patients of Dr. Appanaitis for several years now & I can speak for both of us when I say that he is always kind, consistent & considerate. He & the staff of Forsyth Family Eye Center make us feel so welcomed. I am grateful to have a doctor that truly cares for his patients.
Mar 6, 2018
When I arrived at Forsyth Family, I was greeted by a very professional receptionist. After a short wait I was taken to the pre-examination tests. The tests took no more than 10 minutes. Then I moved over to the exam room and met Dr. Appanaitis. I went through the tests and he determined that my eyes had not changed since my last exam. Great news! He offered to have my Silhouettes adjusted. Just what they needed. I was out and on my way in about 40 minutes. Some of the best customer service I've had in a while.
Mar 4, 2018
Great doctors and nurses, really took the time to explain some issues, get some extra needed info, and followed up immediately when I had an issue with my contacts. Eye health can be scary, so it's great to have professionals I know I can rely on.
Feb 23, 2018
Most thorough exam that I have ever experience. Dr Alex is great to work with.
Feb 9, 2018
Beautiful office, friendly staff, cutting edge equipment
Feb 9, 2018
Great eye exam but slow personnel
Feb 1, 2018
It was an excellent experience.
Feb 1, 2018
Everyone here including all the staff are friendly and supportive and go out of their way to provide excellent care.
Jan 27, 2018
Fine, I don't like surveys or reviews
Jan 26, 2018
Excellence, professionalism, patient-oriented, kind, it appears to be an excellent environment to work
Jan 25, 2018
First visit and it was a great one. Staff was extremely courteous, friendly and professional. Doctor was excellent. Highly recommended.
Jan 18, 2018
The personnel all seem efficient and the equipment is terrific.
Jan 12, 2018
Great experience. Friendly people. Great selection of glasses.
Jan 11, 2018
I have thoroughly enjoyed coming to this office after trying to find a good eye doctor. The new location is so nice and easily accessible. They listen to you, work with you, and want the best for you.
Jan 9, 2018
This is a very professional, welcoming, and comprehensive vision center. It is among the best I have used.
Jan 4, 2018
They got my daughter in for an appointment immediately as she was having some vision issues. They were able to put our minds at ease that she was not having any serious issue that required medical attention. I was extremely appreciative.
Dec 18, 2017
Love this place. Always have a bit of a wait...unfortunately..but everyone is fabulous and just love my eye doctor.
Dec 16, 2017
Outstanding quality of service, Dt. Appanaitis, assistants and staff are total professionals.
Nov 29, 2017
Very knowledgeable friendly staff! Efficient and timely
Nov 29, 2017
10+ in all areas from check-in to check-out. both techs and dr appanaitis were thorough and pleasant and i appreciate how dr appanaitis listens to my questions and answers them in layman's terms.
Nov 28, 2017
Always the best experience from the moment you walk in the door until you leave. Extremely professional and on time!
Nov 8, 2017
Nice and friendly staff from the reception to the doctors. I'm very satisfied and I will be returning for all of my eye care needs.
Nov 8, 2017
Very pleased with care and attention to my individual case. Would encourage checking screen used for checking for glaucoma as there appear many small black dots of varying lengths. I would also check the accuracy of the blood pressure cuff. If I heard correctly, the reading stated to me was not probable. When I had it rechecked the next day, the reading was accurate with my medical record.
Nov 8, 2017
Awesome family great care felt very comfortable very nice staff very concern about what's best for my eyes very patient I just loved it.
Nov 7, 2017
As usual, the staff was very friendly, and made me feel as ease. Thanks for getting me in and out very quickly.
Nov 2, 2017
Loved the friendly staff and Dr. Vo at Forsyth Family Eye Care!!!
Nov 2, 2017
Professional staff, thorough examinations with great followup and well organized patient flow within the office
Nov 1, 2017
BEST EYE EXAMS I HAVE HAD IN 40 YEARS!
Nov 1, 2017
Good experience , very professional and friendly.
Nov 1, 2017
It was a pleasant experience...Dr. Gurley is always professional and very nice...
Oct 31, 2017
Very friendly staff. They were very helpful and very knowledgeable about the product and services that are provided. The wait time in the lobby and for the physician were not that long. I would definitely recommend them to a friend or family member.
Oct 30, 2017
Very friendly and helpful staff.
Oct 28, 2017
I had a great first experience at Forsyth Family Eye Care. All of the staff took great care of me through my eye appointment and while I was picking out new frames.
Oct 27, 2017
Didn’t do anything online
Oct 24, 2017
Dr. A is great. Staff is very helpful.
Oct 24, 2017
My visit was timely. Everyone was pleasant and professional. The doctor explained everything to me about my eye exam.
Oct 24, 2017
You know, I love to hate these surveys. Mainly bcs they take time and I have to be honest. Sometimes that's hard. You want my honest feedback... ok. Dr. Gurley was great. Pleasure being her patient and she was very professional and knowledgeable. The tech .... kinda needs some feedback/experience. She seemed nice enough and very polite. But a couple times I was expected to know things that she should have explained. For instance, never seen a blood pressure cuff like that before! But all she told me was to hold it against my chest. How was I to know that in order for it to take a proper reading, it had to be held with the display directly against my chest in the region of my heart. THAT would have been better than, "hold this against your chest." And if I correctly read what she wrote, it took a BP that was was off the charts! (173/135??). So it took the reading wrong and she never said a word about it. If my blood pressure was really that high, I have a problem! (it's never been over ~130/80). Secondly, the eye photo. Never seen that machine before either. But it was hard with minimal instructions from her (press harder. Press harder. Press harder. Look for the green light.) Well, ok. Call me stupid, but there a little more to it than pressing harder and looking for a green light. You have to position you face just so, with your eye in the center and your face angled just right to ensure the hole is not only covered, but in full contact to eliminate any light leaks. At the same time, you need to look for a colored circle of lights and try to angle your face and press just hard enough to turn the lights from red to green, with green meaning you are in the proper position for the machine to take the picture. Now is that so hard?
Oct 11, 2017
4 star very professional prompt
Oct 6, 2017
very courteous, professional & thorough service, friendly staff & drs..They explain exactly what they are doing and what to expect from treatment.
Oct 4, 2017
I really appreciate the professional services and friendly manner of Dr. Appanaitis and his staff. Forsyth Family Eye Care goes the extra mile to provide a helpful and pleasant experience. Thanks for my new glasses and your hospitality.
Oct 3, 2017
Great medical office staff...
Sep 28, 2017
Great place for the whole family!
Sep 19, 2017
Dr. Appanatist is a very nice and thorough eye professional, I would recommend him to all my family and friends.
Sep 14, 2017
all staff was very friendly!!!
Sep 13, 2017
Reception could be friendlier and more prompt at gettingntonseen at your appointment time
Sep 11, 2017
Staff very friendly also made sure experience was professional top knotch service
Sep 8, 2017
Everything was great - as usual --
Aug 29, 2017
The absolute best visit I have had in years to any of my medical/health related appointments.....dental, general doctor, cardiologist, etc.
Aug 24, 2017
We appreciated the ease of establishing our relationship with you after moving into the area. The exam was very thorough, and everyone is very friendly. I especially appreciated Dr. Vo giving me a "heads up" about the possible cost of the Restasis MultiDose that she gave me a prescription for. It turns out to be outrageously expensive! Thankfully we didn't have her submit it to my online pharmacy.
Aug 19, 2017
I found all your text and e-mail reminders quite annoying! I did not forget my appointment, and arrived a few minutes early. Then I had to sit in the exam chair for at least 30 minutes before being seen by the Doctor. I almost left. Shameful!
Aug 18, 2017
I have received very good service from Forsyth Family Eye Care. All of the staff are very professional and they explain what tests they are using and for what reasons.
Aug 14, 2017
I was looking for an eye clinic close to my home, knowledgeable doctors that would take the time to listen to my concerns and an array of options that would meet my needs. All were accomplished !!!
Aug 12, 2017
Great Place Great Staff Have fixed my glasses on multiple occasions :-)
Aug 7, 2017
I Love Forsyth Family Eye. We have been coming to Forsyth Family Eye for about four or five years now. We have had nothing but great experiences with everyone.
Aug 7, 2017
This practice is awesome, They provide care in a Professional, Friendly and Positive way.
Aug 6, 2017
Dr. A is friendly, informative, and quick so another nice visit for my eye exam.
Jul 25, 2017
I was very pleased and satisfied with the care provided by Forsyth Family Eye Care. Everyone that I dealt with was Professional, courteous, friendly, and helpful. I was given detailed and understandable explanations of all procedures and their results. I will recommend this practice to my friends
Jul 20, 2017
Dr. Vo is smart and intelligent.
Jul 12, 2017
Great visit! Very compassionate and professional staff. Dr. Appanitis did an extremely thorough exam and spent a lot of time explaining my eye situation, answering my questions, and offering advice on maintaining healthy eyes. I very much enjoyed the visit and left feeling relieved about my eyes.
Jul 1, 2017
i love it emails text messages, very helpful for the absent minded.
Jun 28, 2017
I was very pleased with the courtesy, the professionalism and the care I received at your office!
Jun 23, 2017
Everyone was very nice. Prompt service. I was very comfortable there.
Jun 21, 2017
Helpful and easy to navigate.
Jun 21, 2017
In and out in almost record time. Dr. Vo is always prompt and thorough. This was a post operation visit, and I needed to be sure that I could continue with some activities.
Jun 16, 2017
I have been with Dr. Appanaitis Eye Dr a long time and always appreciate his expertise and patience. Such a nice man as well as all of his staff, I always feel at ease and not rushed selecting my glasses which is important to me .
Jun 14, 2017
It was nice see all of you too. I had a pleasant time.
Jun 9, 2017
The people were very friendly and helpful. I'm glad I chose to go here.
Jun 2, 2017
Very nice and helpful staff.
May 28, 2017
please refer to item 7 for my review.
May 26, 2017
Exceptional customer service and care.
May 19, 2017
Service was wonderful and quick.
May 18, 2017
I am very impressed with the service everyone very professional and very nice I rate Forsyth Family Care from 1-10 honestly 10 they me fill like I was part of there family and they gave me first class service thank you all for being nice and professional. Vincent Harris
May 18, 2017
I've been coming to you all for years....great consistent care....!!
May 18, 2017
I recieved online reminders which was great.
May 16, 2017
Been with this group for a long time over 5 years and the staff is AWESOME!!!! They have the latest technology and nice collection of designer eyewear.
May 11, 2017
Very impressed with doctor and staff. Very professional group and great service
May 10, 2017
Excellent care, beautiful office, friendly staff, convenient appointment times. Couldn't be happier with the care/service I received during my visit.
May 10, 2017
I needed an eye doctor in an emergency when my regular doctor was unavailable. Forsyth Family Eye Care was able to squeeze me in and took care of me quickly and treated me like one of their regular customers. I was grateful of the team and their excellent customer service.
May 8, 2017
Love Dr. Appanaitis and the staff at Forsyth Family Eye Care! They are very professional and the new office location is beautiful!
May 6, 2017
Very pleased with the service by friendly and knowledgeable staff!
Apr 25, 2017
Friendly, Knowledgeable staff, Helpful and accommodating of my unique vision needs. I would recommend Forsyth Family Eye Care without hesitation
Apr 21, 2017
Efficient use of my time today. Seen quickly, exam was thorough. Dr A's analysis helps me keep up-to-date on progress.
Apr 20, 2017
Everyone here is amazing!
Apr 18, 2017
Great service from a great staff, as usual.
Apr 18, 2017
The staff are very friendly. The wait time was minimum.
Apr 18, 2017
I am very pleased with front desk staff, all other staff and Dr. Gurley. Pleasant office experience. Very pleased.
Apr 18, 2017
1st time appointment and there was no disappointment at all. Could not have had a better experience.
Apr 18, 2017
These folks are friendly, professional, and great listeners! They really listened to my concerns and helped me evaluate a variety of solutions.
Apr 18, 2017
It was very informative and they were very curtous. I have always enjoyed and appreciated the as part of my health care team.
Apr 14, 2017
Absolutely loved this place! Super nice staff and great atmosphere.
Apr 13, 2017
Excellent examination! Felt like everything covered and explained.
Apr 9, 2017
Everyone was very nice and helpful!
Apr 6, 2017
Very friendly staff. On time appt.
Apr 4, 2017
Dr. V is outstanding with kids! Very personal, works well with children and adapts to the changes of their frequent movements! We are thrilled with the overall setting and team approach of Forsyth Family Eye Care!
Mar 30, 2017
Dr. Vo is always cheerful and very pleasant. She spends the time to answer any questions or concerns you may have about your eyes. She has been working with me with my dry eye issues and has helped me to start to fix this issue and informed me it doesn't get cured overnight and we would keep working on the problem. The medication she prescribed has really been helping a lot !!
Mar 15, 2017
Nice to see everyone. Great staff; all friendly and very professional.
Mar 14, 2017
Great staff, very friendly.
Mar 10, 2017
I had a horrible experience. I had to wait for over a month for an appointment then texted and emailed repeatedly about my appointment. My appoint. was scheduled for 4:00 and confirmed numerous times but at 4:15 I was not even in a room. At that time I asked how far behind they were and was told 45 minutes. I had to leave because even if I had been in front of the Dr. in 45 minutes my appointment would still be going on. I scheduled the appointment with their schedule and my work and children's schedule and they failed to keep their end of a professional relationship. This review is actually humorous as well because it sttates they enjoyed seeing me and in fact they never saw me.
Mar 8, 2017
As always my experience at this excellent service from the staff as well as from the doctor.
Mar 2, 2017
Dr. A and staff were great as usual.
Mar 1, 2017
I enjoy being a patient of Forsyth Family Eye Care. Everyone is friendly and always willing to help especially Mary Beth. She is amazing! I am a patient of Dr. Vo and I love her!!! She is very personable and really listens to what you are saying. I highly recommend Dr. Vo.
Mar 1, 2017
5 star, excellent care, friendly
Feb 24, 2017
Great experience, would recommend to anyone.
Feb 20, 2017
Great location! Staff is so nice and friendly.
Feb 6, 2017
Professional, courteous, and thorough exam.
Feb 3, 2017
All the staff and Doctors are AWESOME. I had been away from this office for a while....and when I got back last year....Now I know this is the place to be. They are so courteous and make you feel as though they are glad you are there. The doctors take pride in your eyes and how to prevent something in the future. They answer any questions you have in "language" you can understand. They are the Best!!!
Feb 3, 2017
The doctor and the nourses were nice and sweet it waw clean. The inside was very nice and very elegant.
Feb 1, 2017
The eye doctors do a great job. The staff is friendly and very helpful. My 4 year old loves going to get her eyes checked.
Feb 1, 2017
Everything was as smooth as clockwork.
Jan 30, 2017
Very friendly and courteous. Explains everything thoroughly.
Jan 27, 2017
I had a great experience at Forsyth Family Eye Care. The doctor was knowledgeable and very nice. I was greeted properly at the front desk and was assisted in choosing a new pair of glasses. I will definitely be returning to Forsyth Family Eye Care for my optometry needs.
Jan 27, 2017
The whole team was great! Very personable while being very professional. Very good experience!
Jan 22, 2017
Everything was done and handled in a very professional manner
Jan 21, 2017
Enjoyed my visit this morning. My eye feels better and I feel confident all my vision needs will be taken care of.
Jan 20, 2017
I m impressed with the facilities that you now have. The personnel are great and very professional. Dr. Gurley is a great doctor and knows her stuff.
Jan 20, 2017
A great experience visiting Family Eye Care. Very efficient and pleasant. Clean and bright. A pleasure to visit.
Jan 19, 2017
My exam was great! Dr. Gurley is always awesome, kind, professional when I see her for an eye exam. The whole staff is very nice and professional!
Jan 16, 2017
As always, everyone at Forsyth Family Eye Care was so friendly and welcoming! Very thorough exam and Dr. Appanaitis is the best! Forsyth Family Eye Care is by far the best in the business!
Jan 12, 2017
Dr. Gurley has only improved what Dr. Ramsey started in the practice. She always takes the time to do a thorough exam and has a great rapport with patients.
Jan 5, 2017
Timely service, friendly upbeat staff, thorough explanation of exam results and recommendations for future care
Jan 5, 2017
Excellent service with a friendly, supportive team.
Dec 26, 2016
Dr A and the staff were very nice and informative.
Dec 21, 2016
I have been coming to Dr. Appanatis for many years and before that Dr. Ramsey. I really appreciate the care everyone gives me. Dr. Appanatis always gives me a through exam and spends plenty of time explaining everything about my eyes. This means a lot to me.
Dec 20, 2016
Very efficient office - friendly.
Dec 16, 2016
My husband and I really think Dr. Gurley is great! So glad we found her at Forsyth Family Eye.
Dec 15, 2016
Excellent service as usual.
Dec 8, 2016
Everyone was efficient, courteous and helpful.
Dec 5, 2016
Great service. Quick and efficient.
Nov 30, 2016
Thorough examination, review and summary.
Nov 30, 2016
Very enjoyable visit. the staff was friendly and competent. I was seen on time and always told where I was in their screening process. The front desk was very helpful explaining what my insurance covered. I feel that my vision is in excellent hands.
Nov 22, 2016
Great experience.!!! Well informed.. GREAT directions for further care..
Nov 18, 2016
As always, my visit was very nice because of the very nice people at FFEC.
Nov 9, 2016
Great folks to work with. Always helpful and kind. I appreciate the level of concern and compassion Dr A shows my husband and me.
Nov 5, 2016
What a pleasure to go to an appointment and have a friendly staff and doctor I have been wearing glasses for over 40 years and since coming out Forsyth Family Eye Care my prescription has been the best I have ever had . I highly recommend this practice!
Oct 27, 2016
My experience was wonderful! The staff & doctor were all very nice.
Oct 20, 2016
Forsyth Family Eye Care is a great office to be a patient with! Dr. Gurley is always pleasant and informative about all of your questions and concerns. The staff is friendly and makes your experience wonderful as well. I will definitely recommend this office to my friends!
Oct 19, 2016
Everyone was very friendly and professional! I definitely see making Forsyth Family Eye Care the place I go for all my optometric needs. I had no long wait, and I felt like they cared about what I had to say. They definitely made the whole process as painless as ever!!!
Oct 13, 2016
Great care and a very welcoming!
Oct 11, 2016
Always excellent treatment from everyone in the office!
Oct 7, 2016
I always enjoy my visits here everyone is nice and so pleasant!!
Oct 6, 2016
Good visit !! Very efficient service great personnel
Oct 5, 2016
Good visit !! Very efficient service great personnel
Oct 5, 2016
FFEC is a nice, clean, comfortable and professionally run office. Other than a short hiatus, I've been a patient at this practice for over 40 years. The doctors have changed along with most of the staff, but it's still a warm, friendly place where they seem to truly be concerned about your vision. I'll continue to go there for my eye exams and glasses.
Oct 4, 2016
Great location nice and clean. Service was friendly and quick. Yes, I can see you now and will invite others to see as well at the Forsyth Family Eye Care!!
Oct 4, 2016
The service is great. Everyone is so friendly. I didn't have to wait long to get assistance and my doctor made sure I was comfortable and informed with everything she had to do.
Sep 30, 2016
This was my first time at Forsyth family eye care and I will definitely be back. Not only did they take enough time out for me to make sure everything worked perfectly, they were super friendly too.
Sep 29, 2016
Very Dedicated Staff!!!
Sep 28, 2016
Thank you for taking such good care of my eyes....!! As a diabetic, the extra care gives me such peace of mind.....and the special attention for my eyeglass choices makes it one stop shopping....great service and experience.....!!
Sep 20, 2016
The staff is always friendly and very helpful. They explain your options and go above and beyond to make you comfortable. They genuinely care about their patients.
Sep 15, 2016
I don't know what a review is.
Sep 8, 2016
I needed an emergency appt. This was handled very quickly. Thank you!
Sep 5, 2016
Fantastic people and facility. My entire family visited them this summer for the first time. We will be life time customers. Dr. Voo is awesome as well as rest of staff.
Sep 2, 2016
Nice place. Friendly folks. My first time visiting. The exam was thorough and I received a prescription that works.
Aug 23, 2016
Very Professional, friendly, nice office up to date test equipment, highly recommend! Great staff all around!
Aug 23, 2016
The ladies are very nice and excellent to work with. The Doctors excellent as well!
Aug 18, 2016
It was a pleasure to be at your office for a eye exam.
Aug 11, 2016
As always.....friendly staff, great customer service, thorough explanations of test results and options. Friendly, personal and professional.
Aug 11, 2016
great service - nice staff
Aug 10, 2016
I loved this place when they were called Old Town Eye Care and I love them now being called Forsyth Family Eye Care.
Aug 5, 2016
Excellent service , little or no wait time for apt, or at the appointed time, Quick resolve of the problem, would recommend there practice.
Aug 3, 2016
Always love seeing Dr. A....support staff is courteous and patient...they always explain things thoroughly
Jul 31, 2016
Forsyth Family Eye Care has always been respectable on time, changing appointments, and very professional. I trust their opinion, and if you want a good eye doctor, I would highly recommend them!
Jul 14, 2016
All modern equipment and pleasant atmosphere. Also very thorough.
Jul 13, 2016
. I was just glad I got out of there a life. This place need mconfused send me to the back to supposedly the Dr. Wasn't finished with me. Long story short it was a nightmare no one knew what to do with me. The Dr. Got upset cus the receptionist keep sending people to the back who was finished. I was just glad I got out of there a life. This place need more team work and more professionalism.
Jul 6, 2016
Excellent customer service! Everyone was professional, friendly, and knowledgeable.
Jul 6, 2016
Good site!! Friendly, courteous, polite,& professional..
Jun 24, 2016
This is my second year as a patient with Forsyth Family Eye care and both visits have been pleasant and informative. All of the staff are always pleasant and very courteous and knowledgeable and always willing to answer any questions that I may have.
Jun 24, 2016
Terrific Pratice!!! Staff is truly knowledgeable and caring!!! Customer service goes a long way with me and this practice does it well!!!
Jun 23, 2016
Great practice!!! Really friendly staff!!!
Jun 23, 2016
Everyone was very nice and on time.
Jun 16, 2016
I would highly recommend Forsyth Family Eye Care to anyone looking for an Optometry practice. They truly are family oriented. The office is efficiently run, and the all the staff members are friendly.
Jun 15, 2016
I am always impressed by the quality of care at Forsyth Family Eye Care. Thank you
Jun 14, 2016
Great experience. Impressed with the equipment and staff. Very satisfied with our Doctors.
Jun 13, 2016
Great staff providing great service!
Jun 11, 2016
Professional wonderful staff from my first visit at Forsyth Family Eye.
Jun 10, 2016
Forsyth Family Eye Care provides excellent care.
Jun 8, 2016
I was impressed with everyone at this location. The lady at the desk (Mrs. Doub) and all the people that performed their duties accordingly. The Dr. was very friendly and communicated every thing in detail that I could fully understand. I would recommend this office to every one looking for and eye care Dr.
Jun 7, 2016
After having gone elsewhere for years, we decided to give Forsyth Family Eye Care because it was closer to home and the information/reviews we found online were impressive. Now we see why and made the right choice. No regrets and we we have found a new Eye Care location. They were very professional and friendly and I wouldn't hesitate recommending them to family and friends!
Jun 5, 2016
Excellent service. Very professional and helpful.
Jun 2, 2016
I had an extremely pleasant experience at Forsyth Family Eye Care. All of the personnel were friendly and professional. And the equipment was all updated and constantly cleaned.
Jun 1, 2016
I'm very pleased with the staff at Forsyth Family Eye Care. Everyone is very friendly & helpful. They are professional while still maintaining a relaxed atmosphere.
May 23, 2016
It is always a pleasure to come to your new facility, everyone is always friendly.
May 13, 2016
please see remarks at bottom.
May 12, 2016
I was referred to you by one of my dearest friends! She said y'all were the best, and she was RIGHT!! Prompt, thorough, professional! Very pleased!
May 11, 2016
The new facility is very nice and the team was extremely nice as well. I like the fact that I was able to ask questions and the Dr took time to explain my situation. I have told a few people about my eye care facility and many of them already come to this location.
May 11, 2016
Love Dr. A. He is so gentle and nice. Explains everything to make sure you understand. Very caring. Staff is awesome also!!
May 6, 2016
Great as always!! Great service too!
May 6, 2016
Amazing Staff and very professional - Just purchased my glasses at the Cinco de Mayo sale and could not have been more pleased--
May 6, 2016
Staff is very friendly and helpful. Dr.Appananatis is an exceptional ophthalmologist. I was able to be seen the day when I had a painful eye inflammation and Dr. Appananatis did a thorough examination and knew exactly what to do. I trust my vision and eye care to Forsyth Family Eye Care.
May 5, 2016
Everyone is so nice here! Great experience from start to finish!
May 4, 2016
Service was great in all aspects. Everyone made me feel comfortable and at ease.
Apr 23, 2016
Dr. A & staff took the time to thoroughly check out the health of my eyes. By examining my current glasses, rechecking my retinas and advising me on the cost of Rx glasses (without pushing their product), I continue to feel confident with FFEC.
Apr 21, 2016
Excellent customer service. Very caring and personal attention given to each client.
Apr 15, 2016
I'm in good hands at FFEC! The staff is friendly and professional in all areas of the practice. My needs were met in an efficient manner. I did wait long for any ascpect of my visit.
Apr 15, 2016
I am very please with all the service there. I will refer everyone I know. Thank you for you great service....
Apr 12, 2016
Everyone was kind, knowledgable, and friendly. Excellent experience!
Apr 8, 2016
Satisfied with my visit. No complaints
Apr 5, 2016
Every body was very helpful and friendly.
Apr 5, 2016
My appointment time was only delayed because of a deterrence of another patient bringing their young children with them having behavioral issues. Other than the long delay, my appointment went along quickly and efficiently when I was finally seen. Very pleased.
Mar 31, 2016
My experience was pleasant , my appointment was at 3:30 I arrived a little early the doctors assistant came and got me prepared to see my doctor before 3:30 then the doctor came reviewed all her findings and helped me get more information on something I was Intestered in.
Mar 31, 2016
very nice experience! Everyone was friendly and took good care of me!
Mar 30, 2016
Great experience! I felt like my appointment was priority to the team. I had all of my questions answered and addressed. I even made my husband an appointment that same day! Thanks!
Mar 30, 2016
I appreciate the staff who are so customer service minded.
Mar 29, 2016
Diane was very good. She explained every test that was done. The lady that filed the insurance was kind to explain to me the details. The Dr. was superb.
Mar 24, 2016
The entire staff was friendly and professional, which is exactly what I come to expect through the years.
Mar 23, 2016
All was great except that I got to your office at 7:50 for an 8am appointment and the office was not open yet.
Mar 20, 2016
Liked Dr Vo very much, her tone and approach was very friendly and professional.
Mar 19, 2016
We waited for close to an hour, which was very inconvenient.
Mar 17, 2016
Exceeded my expectations
Mar 16, 2016
My experience was awesome.
Mar 16, 2016
I was having a bit of an emergency, but the staff (and Dr. A) were able to fit me in. I expected to have a long wait as I was worked into the schedule and dreaded that as I was very uncomfortable due to pain associated with my situation. I was taken back almost immediately upon my arrival and Dr. A came in to see me shortly after. I think I was there 30 minutes total; had an exam, received meds, had a script phoned to my pharmacy and left MUCH better than when I arrived. It was AWESOME! Thank you all SO much for your care and concern!
Mar 15, 2016
Very pleasant and very thorough eye exam. Felt very confident in those working with me. Would have loved to have purchased my eyeglasses from you but frames are way too expensive.
Mar 9, 2016
It was a very good experience overall as it normally is!
Mar 8, 2016
Great experience and highly recommend
Mar 8, 2016
My visit was good as could be expected.Staff was very helpful.
Mar 4, 2016
I had a good visit and am proceeding to the next phase of my situation.
Mar 2, 2016
Everyone was very friendly and helpful. Marybeth is Awesome she has a great sense of style.
Feb 26, 2016
Very pleasant and friendly staff. Made me feel like family. The environment was welcoming as well.
Feb 24, 2016
The staff was very friendly. It was a very pleasant office and staff.
Feb 23, 2016
Always have a nice time when my family and I go for our appointments.
Feb 19, 2016
My examination was conducted efficiently and professionally and questions concerning my options were answered.
Feb 15, 2016
great staff and great customer service
Feb 14, 2016
Overall, extremely pleased
Feb 12, 2016
As always everybody was great. Gary and I both feel that we had very comprehensive exams. We, of course, enjoy seeing Karen and Mary Beth. Thanks to you all!
Feb 12, 2016
Great office with wonderful professionals. We were very pleased!
Feb 10, 2016
High quality beginning to end.
Feb 9, 2016
all the staff were very courteous
Feb 6, 2016
Very good. I was my with 4 year old and no one fussed about him
Feb 6, 2016
Great experience. Felt very well taken care of. However , still waiting on a call back about a some lasic info.
Feb 5, 2016
I had a sudden problem with my right eye one night and they were able to work me in the next afternoon. Dr. Gurley did a thorough exam and explained what she thought had happened. They scheduled a follow up in 2 weeks to see if the problem was clearing up.
Jan 31, 2016
Very nice and love the new office.also dr al
Jan 31, 2016
Dr. Vo and staff were prompt, friendly and professional. The preliminary tests were completed in a smooth and efficient manner. Dr. Vo listened to my concerns regarding my current contacts and answered all of my questions fully. I really appreciate Dr. Vo and staff for the excellent care they provide. Dr. Vo is great!
Jan 31, 2016
I always feel good about my visits to this office. They are friendly and professional. All of the Doc's are good. Dr. A. is my Doc and I have always understood what was being found and how to progress with my expectations. Dr. A shows caring and knowledge. Great office setting and all staff show professionalism.
Jan 30, 2016
Forsyth Family Eye Care is a clean well stocked eye care center. Optomologist was very knowledgeable but appeared to be new to the practice. My overall experience was good but time consuming. I like the huge selection of eyeware available but noticed many frames were very expensive even after discounts by my Insurance provider. I will probably buy my frames online or at another retailer that is within my budget. Thank
Jan 27, 2016
excellent service dr. vo is very professional and friendly.
Jan 27, 2016
Referred by a close friend and it was a great first experience. We felted very welcomed and comfortable
Jan 22, 2016
It took a really long time. In and out of rooms and back and fourth to the waiting room...seemed like about 2 hours. AND, my prescription wasn't copied down right and I'm on my second make of glasses...which I don't think will be right considering there was very little change in the new prescription...and the problem was I couldn't see well out of either area of the new bifocals. I'm sure I will be back with the second making of the glasses to have another Doc recheck my vision. This has really been a bad first visit to your clinic.
Jan 21, 2016
I came in with pretty bad eye pain. Dr. A explained what might be my problem and took his time to ensure it was not something serious. I am happy to report that my eye is feeling much better today.
Jan 21, 2016
The staff was friendly and efficient. Dr. Appanaitis explained the results of my tests very thoroughly, and in a way that I understood, even tho' it was not what I wanted to hear.
Jan 21, 2016
Very welcoming and professional
Jan 21, 2016
This was the first time for my children to have their eyes checked and it was great! Everyone was very kind and explained to them what was going to happen. Dr. A talked appropriately for their level and was very patient. Thank you to everyone!
Jan 20, 2016
This was my first time seeing Dr. A. I like how he took time to explain my change in vision so that I could understand.
Jan 20, 2016
This appointment went very smoothly. This was my first time seeing Dr. A. I really liked how he took the time to explain to me what was going on with my vision and what he thought was best for me to do.
Jan 20, 2016
Consider United Healthcare Vision Insurance again.
Jan 20, 2016
GOT THERE EARLY AND WAS TAKEN BACK AND TAKEN CARE OF QUICKLY! LOVE THIS OFFICE
Jan 19, 2016
Lovely office, friendly staff and believe the examination was excellent.
Jan 19, 2016
It was ok. I have questions about the contacts, not seeing clearly.
Jan 15, 2016
I was very pleased with my eye exam and my eye doctor and the staff gave me all the attention I n
Jan 15, 2016
I had a very pleasant experience as always at Forsyth Family Eyecare. This is was my first time in the new office since they moved and I loved it. The new office is very classy, clean, and friendly as well as the nurses and doctors.
Jan 14, 2016
Everybody there is so helpful and friendly it is a pleasure coming to the center
Jan 13, 2016
very kind and helpful staff.
Jan 13, 2016
Our experience with Dr. Vo was very disappointing. We will not be returning to your practice. Dr, Vo was rude, impatient, and condescending. She made Abby feel uncomfortable when she loudly said "Why is it taking you so long to answer?" Abby didn't understand that a response could be "the same." This was not explained to her. Dr. Vo dilated Abby's eyes then told us she would be back in 5 minutes, 25 minutes later she returned. Her disrespect for the patient/doctor relationship is apparent. Dr. Vo was condescending when she tried to explain Abby's eyesight to me. I am a chemistry teacher at Reagan High School, I am not an idiot. I understand a astigmatism. I feel like she was trying to sell me glasses when she said that Abby doesn't need a prescription. Our family of four, was excited about coming to your practice because of the location. However, you have lost our business and our recommendation to our friends and colleagues.
Jan 13, 2016
Wasn't too impressed with greeters . They were busy so ill give them the benefit of the dought . Was supposed to have a prescription called in to CVS on Lewisville Clemmons road, went to get it , no prescription.
Jan 12, 2016
It was a wonderful experience! You all are great!!!
Jan 12, 2016
Very pleased with thorough examination as well as the oral and visual explanation of the results.
Jan 6, 2016
My visit to Forsyth Family Eye Care was very pleasant. The staff was friendly and helpful.Dr. Appanaitis is friendly,courteous,and did an excellent job of checking my vision and making sure that my eyes are healthy. The office is very attractive and a wide selection of frames for glasses is available.
Jan 6, 2016
I always have a very pleasant experience and feel as thought I am part of the family. I am happy I have finally found an eye doctor I can trust, and takes every step necessary to make sure I am aware of any problems and have the ability to see properly.
Jan 6, 2016
It was great. I didnt have an appointment but when I went there with an stye infection to see if they thought the Dr. could see me they worked me in with no issues. Couldnt have been treated better and it was the week of Christmas. Thanks
Jan 5, 2016
I have been a patient since 1965. I started with Dr. Ramsey. If I wasn't satisfied with the service I receive by now I would be long gone. Dr. Amy is super and Karen is the best. Everyone is always been so nice and friendly.
Jan 1, 2016
Very friendly staff as well as a knowledgeable one. Dr. Appanaitis is well qualified, and I appreciate his explanations being presented in "laymen's" terms.
Dec 31, 2015
A special thank you to Karen for all her help with this appointment!!!
Dec 29, 2015
I was asked if I had questions, but I guess I was so stunned at my situation that I did not have time to think of questions during my visit. Hopefully those will be addressed later at Dr. John's office. The new office is beautiful. However, I think the sofa in the waiting area was not designed for the comfort of elderly patients or anyone with difficulties such as fibromyalgia in getting up and down. It's a beautiful sofa, but just not very comfortable or easy to get up from without assistance. All the staff that I dealt with were very courteous and efficient.
Dec 22, 2015
Im a long-time patient and have never experienced anything other than excellent service.
Dec 22, 2015
Dr. Gurley Is always awesome as usual. The only thing that I was disappointed about was ya'll don't take Davis vision ins. anymore . :-( I've been coming there for 20 years
Dec 18, 2015
The new place is very far out from where it use to be but nice
Dec 18, 2015
Staff has always been professional and friendly
Dec 17, 2015
Friendly atmosphere, comfortable/spacious environment,cookies and doughnuts,etc. for the holidays!
Dec 17, 2015
Love the new location! Everyone is always so helpful and courteous. I came in just for an eye exam, but I brought my glasses to get straightened. I was taken back, had my eye exam over, and new contacts ordered before I knew it! Then they graciously took the time to straighten my glasses at no charge. I wouldn't go anywhere else.
Dec 16, 2015
The appointment took an extraordinarily long time. I waited, went back for some tests, went back out, waited, saw Dr. Gurley, went back out, waited....all told it took almost 2 hours. I don't know if they overscheduled but it's never been that much back and forth. Still love Dr. Gurley though!
Dec 15, 2015
I have always enjoyed being a patient of Dr. Appanatis. He is very cordial and accommodating. He explains everything and let you know exactly what your options are. I travel from Burlington and have referred at least two people to him that don't live in the Winston-Salem area.
Dec 10, 2015
Overall a good experience.
Dec 9, 2015
Overall it was ok . It was my son first eye app. It took 3 hours that's just to long.
Dec 8, 2015
Dr Gurley is so nice and I hope you stays with Forsyth Family Eye Care for a LONG time.
Dec 5, 2015
Everything was explained so I could understand what is to be done.
Dec 4, 2015
I love Dr. Gurley,s she is wonderful. What I don't love is the cost kg contacts and the extra cost for "contact exam" even though they were not examined. $60 for a single pair of contacts given at the end is too much! I also felt like the staff were not happy with my decision to take the prescription and shop around for a better price. The price for contacts is not competitive. I would like to purchase them from the same office, just can't afford it even with insurance paying for part of them.
Dec 3, 2015
I love this practice! Great Dr's and staff!
Dec 3, 2015
Everyone was very kind, considerate and professional! Love you, Karen!!!!
Dec 2, 2015
I've been a patient of Old Towne Family Eye Care for several decades. I really dislike having to fill out all the paperwork every time I come. Family histories don't change much and my insurance provider has remained the same. 15-20 minutes of repeated information is not something I enjoy doing.
Dec 1, 2015
You worked me in at the last minute for an eye allergy that needed to be looked at asap! Dr. A treated my issue and I am improving by the day. We do recommend you to others. Susan Luebchow
Nov 27, 2015
Dr. Gurley was great even though I prefer Dr. A. I needed an appointment quickly due to lost glasses and he was booked until mid -Dec. Staff misread my insurance information making it necessary to make two trips to order my glasses. Ginger was most helpful concerning insurance coverage. I recommend you keep her at the front desk.
Nov 21, 2015
I didn't realize their office had moved and was only 5 minutes late. I did call before I was due in and told them I'd be late. Another client was taken back in my place and I had quite a long wait. I would have expected them to give me AT LEAST 5 minutes because I wasn't aware of their move. The new address WAS on the reminder card but I paid no attention to it because I wasn't aware they were moving. I'm just glad I didn't have another appointment that day.
Nov 20, 2015
This was my 3rd visit and each time I felt so loved and welcome. Most of all, the staff is so very eager to assist and answer my questions.
Nov 20, 2015
Everyone was very nice and professional and explained everything in such a way it was easy to understand I would give it a 5 star rating
Nov 19, 2015
Staff is very friendly and doctors are very good. If you have questions, they explain until you understand. I always have great help in picking my frames!
Nov 18, 2015
I received reminders about my appointment. I didn't waited 5 minutes and all staff was courteous and helpful. My doctor spent time with me, explained and answered questions to my concerns. My visit was excellant!
Nov 17, 2015
Always friendly and courteous. Everyone introduced themselves and explained what they were doing. Had a little lapse of time between seeing the optometrist, sometimes expected.
Nov 17, 2015
I am very happy with my visit and everyone did their job very well. Thank You
Nov 13, 2015
Always feel important and as if I am the only customer/client. Everyone always give whomever they are waiting on full attention and that is why I continue to return
Nov 12, 2015
everyone is great at this office!
Nov 11, 2015
All yes to all my answers . Everything was great.
Nov 4, 2015
Is good person and excelent
Nov 3, 2015
My experience was great, as it has been for over 15 years.
Nov 3, 2015
Great as always! Everyone is very friendly and helpful.
Oct 31, 2015
I'm sorry but the glasses were just to expensive for me to buy.
Oct 30, 2015
Very Good Got Appointment just a few hours after I called.
Oct 30, 2015
I was strongly considering switching to another practice because the customer service was poor. I have been with this practice for at least 15 years and they could never find my chart or pronounce my name, just no effort to do better. Then I met Dr. Gurly and I notice a little change in customer service; even though that exam co-pay at my last visit through me for a loop, I decided to stick around. When I called on 10/28/15 to explain my situation, I spoke to Phyllis and she was wonderful, she asked for my call back number, consulted with the doctor and called me back in a matter of minutes, great customer service. I was worked in & I really appreciate that. I should have gotten more information on eye infections. I just confirmed that my insurance did not change, don't know if I will get a bill or not. When I got to the drug store, I was in shock because my co-pay was 86.00. I didn't wait too long. I noticed a lot of new faces and improved customer service.
Oct 29, 2015
Fast/Efficient and a Great Doctor.
Oct 28, 2015
Everyone was very friendly, nice and professional. This was a perfect experience.
Oct 22, 2015
I really liked Forsyth eye care center. Everyone were very good to me.It was a good experience. I also liked the collection of frames over there.
Oct 22, 2015
Dr Appanaitis and his staff are great. I really trust the Dr, and both my wife and I really like him.
Oct 20, 2015
Did a great job with Jeremy. Thanks for including development on your intake form.
Oct 17, 2015
Everyone was very nice and took their time with me.
Oct 17, 2015
I was impressed with Dr. Appanaitis on my first visit to his practice 12 years ago and I've continued to be impressed on every subsequent visit. He never makes you feel like he's in a rush and always takes the time to answer all your questions about your eye health. I have recommended him to others in the past and will continue to do so.
Oct 16, 2015
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Had to wait a long time to have eyes examined after being dilated and also contacts
Oct 15, 2015
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Everyone was especially nice and friendly. Saw new faces working there and really like the new location.
Oct 14, 2015
Excellent visit. Eye problem taken care of promptly
Oct 14, 2015
He has a calming effect on me and Im sure on others. So attentive to my care and needs.
Oct 13, 2015
Very pleased, great staff, and Dr. Gurley is very special and easy to talk to.
Oct 10, 2015
This was my first appointment at Forsyth Family Eye Care and it was a pleasure. All of the staff werr extremely friendly and helpful with all of my decisions. Upon arrival, the staff greeted me and quickly took me back for my appointment. Dr. Gurley checked my vision and allowed me to look at sunglasses while I waited for my eyes to dialate. I picked out a pair of prescription sunglasses and three women assisted me in making my final choice. Overall I was very satisfied with my experience and recommended the practice to a friend that day. Forsyth Family Eye Care is a wonderful office to take care of all of your eye care needs.
Oct 9, 2015
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everyone was nice and friendly. I have always felt that way when I came to see Dr. Gurley.. So all I can say is I wish all of my other doctor's appts. could be like the ones I have with Forsyth Eye Care.
Oct 6, 2015
I thank everyone there for a excellence Job for both me and my wife. This is why we keep coming back. Thank You....
Oct 6, 2015
Very nice staff and of course, Dr. A
Oct 3, 2015
Dr. Amy Gurley was very professional and friendly. She did the exam and explained the concerns about my eyes and vision clearly. The staff were very good in completing the tests and evaluations and were very friendly and helpful.
Oct 2, 2015
I was a little disappointed that I was told that I would only have to pay a $40 co-pay, but when I went to check out I had to pay $40 on the exam and another $45 because I wanted contacts. I was given a pair to wear for a week and then I have to go back for the doctor to check them, which I did not understand because I have worn them for years. She also wants to dilate my eyes. I guess this means I will have to pay another $85 and I do not have it. I had to cancel appointments prior to this one because of the $40 co-pay. I do not have a job now and my budget is very limited. So if I have to pay more, then I will have to cancel. Also, I asked for my prescriptions for glasses and contacts and she said she would give them to me, but she did not do so. I guess she is waiting for my next appointment to do that. My insurance will only pay for the first visit.
Oct 1, 2015
Very pleased, professional and friendly staff. Congratulations on the new office, looks fantastic.
Oct 1, 2015
Not handling my insurance is an issue, does Family Eye Care have their own lab?
Oct 1, 2015
People here were very patient and understanding especially since they saw my two children
Sep 30, 2015
I've been a patient of Dr. Appanaitis for years. He is an excellent communicator and a wonderful doctor. The staff is friendly, efficient, courteous and supportive. I would recommend this practice to all of my friends. The new facility is beautiful.
Sep 30, 2015
It was great and a smooth visit.
Sep 28, 2015
I came in on an emergency basis and was thoroughly examined. I was very pleased with my visit.
Sep 27, 2015
The greeting team have improve a lot!!! Thanks more making you feel at home.
Sep 26, 2015
Great group of people to interact with. From the Dr. to the rceptionist you're all great. Thanks
Sep 24, 2015
Friendly atmosphere! Dr. G was very nice and explained everything thoroughly!
Sep 24, 2015
Not any better than in the past. Excellent staff and service as always. Been coming for many years and plan to continue.
Sep 23, 2015
It would be nice if your staff introduced themselves by name & if my glasses could come in quicker. ( two weeks)
Sep 23, 2015
great customer service especially Phyllis!
Sep 23, 2015
this is a great place i have sent several people to this office
Sep 21, 2015
The doctor was able to see me almost immediately when I called to make an appointment which was great because I had a problem with my eye and was worried about having to wait a day or two. Dr. A was wonderful as always and the staff was very professional and funny! Highly recommended!!! 5 Stars all the way!! *****
Sep 18, 2015
Staff friendly and professional. Dr. Appanaitis addressed my situation and eased my concerns.
Sep 18, 2015
The folks at FFEC always treat me respectfully and I thank all of you for that.
Sep 14, 2015
Everyone very pleasant great experience
Sep 11, 2015
Excellent exam, took time to explain results and photos of eyes. Knowledgeable and warm staff.
Sep 11, 2015
Very thorough exam. State of the art equipment. Knowledgeable and friendly staff.
Sep 11, 2015
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It was wonderful experience. They were very helpful to pick the glasses out for me.
Sep 11, 2015
I have ordered glasses and am waiting for more than three weeks now. I haven't received any status update.
Aug 10, 2015
I always have a great experience when I come to the office for any of my appointments. Everyone is always friendly and makes sure that I am satisfied and understand everything before I leave.
Jul 30, 2015
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Personable, efficient, professional, courteous.
Jul 17, 2015
This was my first time being at the new office & I loved it. Everyone was nice & friendly. Dr. Apparnitis is always caring & kind.
Jul 17, 2015
I always look forward to my visit there. Have always had a good rapport with all who work there.
Jul 16, 2015
the process could be quicker, but it was friendly and polite. i'm struck by how many people work at the office.
Jul 15, 2015
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It was great, as always! Keep up the good work.
Jul 11, 2015
Due to eye issues I've had throughout my entire life, I've only ever experienced eye care at Duke Eye Center in Durham. Unable to make it to Durham, I came to Forsyth Family Eye Care. I thought my Doctor was fantastic and helped me tremendously! My only issue is this; I have strabismus (lazy eye), an aesthetic ailment no one outside of family knows about because my eyes straighten out when I wear my contacts. I understand that in order for the Doctor to examine me properly, I need to take out my contacts. I am very comfortable taking my contacts out around family and eye care professionals. What I didn't appreciate was after they dilated my pupils, I wasn't allowed to put my contacts back in. Thus, my eye was crossed. Then I was ushered into the main lobby area in front of all the other patients to look for glasses...cross-eyed and practically blind from pupil dilation. I can't put in to words just how uncomfortable this made me. I recommend the eye care, not the customer experience.
Jul 10, 2015
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Great experience. Dr Amy is awesome. The lady helped me to get a great new pair of glasses. Wonderful people treat you like family.
Jul 7, 2015
My visit with the Forsyth Family Eye Care staff was outstanding. They were very courteous, helpful and accommodating. Unfortunately, I will not be able to return because of insurance issues with the vision carrier, DAVIS/FEP-Blue. I have been a patient of Dr. Appanaitus since High School in Yadkinville, NC. Of course, it was in his "beginnings," and he was very young. I will miss him very much. He has always been very cordial, friendly and respectful to me - close to being like a family member. Additionally, the staff you have should be commended for their excellent service. A very special thanks to both of the Kathy's and Dianne.
Jul 2, 2015
Everyone was cordial and professional. Exam went well and all aspects of my eye condition sufficiently explained. One quibble: the cute sales guy from the contact lens supply company needs to be told NOT TO INTERRUPT staff when they are with a patient. Karen, who helped me find the perfect glasses, was particularly delightful! Best wishes.
Jul 1, 2015
Always a great experience! Dr. Appanaitis and Dr. Gurley are awesome! The staff is amazing and had a complete understanding of my needs from the doctor!
Jun 30, 2015
My visit was prompt, and professional.
Jun 28, 2015
This was my first visit and could not be more pleased. Feel very confident that I have found a practice that will ensure that I have the best in eye care. Give them top ratings all around.
Jun 26, 2015
It was a very nice experience. Everyone was nice and friendly.
Jun 25, 2015
Everything went so well with the appointments for both my wife and me.
Jun 24, 2015
As usual everything went fine with my appointment.
Jun 24, 2015
an excellent experience!!!!
Jun 20, 2015
As always, first class. Thank you.
Jun 20, 2015
Everyone I delt with was very nice and helpful
Jun 19, 2015
It was fast to the point.they took care of business. Just what I wanted and I was able to able to go to work on time .great appointment.
Jun 17, 2015
I'm very impressed with the service and staff.
Jun 17, 2015
The contact fitting took entirely to long. I know it was during lunch time,but 90 minutes was a bit much. Getting people to call me back hasn't been very easy either.
Jun 17, 2015
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I waited 1 hour in examining room.Another complaint: Stop sending numerous text messages about appt. One is enough if it is answered. For me they just kept coming.
Jun 16, 2015
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I thought the Dr was very through and very informative
Jun 15, 2015
I like the doctor I say he was very helpful and understanding and clear up my problem that I was having.
Jun 12, 2015
I value the care and attention I receive at Forsyth Family Eye Care and feel that the care of my vision is in good hands.
Jun 12, 2015
Experience was great, length of appointment was good also.
Jun 12, 2015
Great staff and doctors. Excellent service! Thanks
Jun 11, 2015
Very through exam. I left feeling good about the visit and knowing what to expect in the future.
Jun 10, 2015
I am very pleased with my visit and will return in 6 months.
Jun 4, 2015
These are good people. Superb eye care from people who genuinely care about you as a person. I have been one of Dr A's patents since he started with this practice and rarely have I seen his level of professionalism and willingness to listen to your comments and concerns. I recommend this practice to everyone I know.
Jun 3, 2015
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I was taken right on time! The Dr. took the time to explain, every thing to me! & asked if I had any questions, I was very satisfied!
Jun 3, 2015
It was a very nice appointment. THANKS DIANE
May 30, 2015
It's always a pleasure to visit Dr. Appanitis and his staff. They are all ever so courteous and knowledgable in their own way!
May 29, 2015
Everything was excellent. I know you all have just moved into the new building, only thing I could add would be a hook for your pocketbook or coat in the ladies rest room.
May 29, 2015
I felt very confident that I had the best of care.
May 28, 2015
Exceptional experience. From the moment I walked in the door through the complete process everything was wonderful. Each and Every Staff member are so kind and customer service oriented (which is extremely hard to find in today's world)! I will be sure to reccomend to others! Keep up the Excellent Work!
May 20, 2015
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Wonderful!!!!The staff provided great service
May 20, 2015
Already referred my wife.
May 19, 2015
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Dr. Gurley explained everything to me thoroughly. I did not feel rushed and felt that the doctor would spend whatever time I needed to answer any questions.
May 16, 2015
My visit was a very pleasant and hassle free experience. The techs performed all the tests, and the Doctor had the results in moments. The Doctor properly read the results, and did more examinations. The Doctor called and made a referal to a specialist, surgeon, and set up my appointment. The whole office could not have been more professional and helpful.
May 12, 2015
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Very Nice. Everyone is friendly & give a warm welcome. They treat you just like family. I wouldn't go anywhere else.
May 12, 2015
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After more than a week, I am still awaiting contact lenses to "try" per the Physician before new ones can be ordered. Per the office staff, there is some sort of back up in billing and at this point, I'm uncertain if they will ever have the contacts in. Ginger was out to lunch & I left a message for Kathy days ago and have not heard back from anyone.
May 11, 2015
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It was really good. Everyone was friendly. I really enjoyed talking to the lady that was helping me find the frames to fit my face. The cleanest place the military has sent me in the past count of months. Definitely would recommend your office to anyone in the area. Thank you.
May 1, 2015
Very pleasant and friendly staff. Very clean facility.
Apr 29, 2015
Always a pleasure to work with the staff Dr. A! Love the new location!!
Apr 28, 2015
friendly, courteous, prompt, enjoyable appointment
Apr 28, 2015
Your new office is very nice, and efficiently running! And your standard of care is, and always has been, very good. Thanks!
Apr 28, 2015
I want to start off by saying I really appreciate everyone who played a part of my visit on April 27, 2015. The staff was very helpful and showed a lot of concern made me feel like they cared during my most stressful time. To Mrs. Ginger(I hope I got the name correct, she was so helpful I couldn't ask for a better nurse), Dr. Gurley, who always shows a great deal of love, compassion and concern and only wants the best for you and the finance department who was so kind. I appreciate you!
Apr 28, 2015
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Always great. everyone is always very friendly and nice. No complaints at all....That is why I have been with you guys for so long.
Apr 28, 2015
This was my first time visiting with your office and I must say that I was thoroughly satisfied with my visit. The staff made me feel comfortable and did their very best to make sure my needs were met and my questions were answered. I really appreciate the time that was taken in order to make this a pleasant experience.
Apr 27, 2015
Was good, Had to learn the new office.
Apr 25, 2015
You worked me in because I broke my glasses, and I never was made to feel rushed or as a work in.
Apr 23, 2015
I like your new facility. My pink-eye is responding VERY well to the medication. Thanks, Tom Stump
Apr 22, 2015
I had a good experience on my last visit.
Apr 22, 2015
My experience was very good and your team was great
Apr 17, 2015
We were seen early. Everyone was very friendly and pleasant. Doc was thorough and explained what she was doing and why. Excellent visit.
Apr 17, 2015
Only issue was had to wait over 30 minutes for Doctor to get to me after initial exam from nurse.
Apr 16, 2015
Staff who did my pre-exam testings were fantastic friendly &kind. I would come back based on the interaction with them. Dr. G is awesome! My exam was professional &personable. Dr. G made sure I knew exactly what she was doing &was friendly. I would come back based on that interaction as well. However, when I looked at the frames I was disappointed. I only saw designer frames that were at a higher cost than I'm used to paying. But the frames I saw were way out of my price budget (like car payment prices)which probably didn't include lenses.When the staff person came out to help me with glasses I let her know that they were pricey &I wasn't looking for designer frames. She didn't offer any rec's/solutions. Her smile went from bright &happy to non-existent. The interaction ended &she started writing in my chart. She made me feel I wasn't worth her time. Her attitude sullied my experience. I won't be back bcos of her. There was no need for that.
Apr 16, 2015
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YES. I LOVE THE NEW PLACE. & EVERY ONE WAS SO HELPFULL WITH MY APPOINTMENT.I UNDER STAND EVERY THING MY NEW DOCTOR HAD SAID TO ME ABOUT MY EYES. I INJOY MY APPOINTING.OLD FAMILY EYE CARE. THANKS YOU GUYS SO MUCH. I GIVE YOU ALL A PLUS.I LOVE THE STAY. SO I SEE YOU GUYS SOON. THANKS, EARL F. SMITH.
Apr 15, 2015
I am very happy with my experience with you. Everyone was so nice and very professional. I love Dr Gurly.
Apr 13, 2015
I was a work in because my eye doctor was out of the office and they referred me to you. Your office was so prompt in getting me in due to the symptoms I was having. I got great service and it was greatly appreciated!
Apr 11, 2015
No waiting! Personably, friendly, and professional staff.
Apr 10, 2015
I've been going to Old Town Family Eye Care since the 80's and would not consider any other eye care.
Apr 9, 2015
The doctor was great, the rest seemed unorganized and a machine was not working so I was asked to return at a later date. Inconvenient to me and my schedule.
Apr 7, 2015
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Everything was great, but honestly I'm not sure why the appointment took so long. Eye dilation may have been a big factor, but in the end, I was there for about 2 hours!
Apr 2, 2015
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You were short staffed today and that led to a less than 'friendly' reception (but not negative). Everyone seemed to be 'scrambling'. Time spent with Dr A was productive.
Mar 31, 2015
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Great visit...The new location was difficult to find. It would be helpful if directions to your new location was on your webb site.
Mar 27, 2015
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I had an appointment about April 20. I got there and it was snowing. No one was at the office. I called about a week later and got an answering machine. I called again last week, got an answering machine, left a message. No one responded to my message. I stopped in the office on the March 23. I was told to have a seat. I waited about 20 minutes, the girl said that the doctor would see me. Dr. Appanaitis is kind and very thorough. I was told that I needed a change in prescription in my glasses. The lady took my glasses and said it would be two weeks. Most places will do them in 3-4 days. Dr. Appanaitis is great. Everything else about my visit was not good.
Mar 24, 2015
The new office is awesome! ! Everyone was friendly and professional as they always are. 5 STARS ALL THE WAY!! ☆☆☆☆☆
Mar 22, 2015
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I had a great experience. GINGER WAS ESPECIALLY helpful. I loved you new office. Mindy Mcguire
Mar 21, 2015
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My experience has always been great. The only complaint I have is that no one got in touch with me regarding my yearly appointment. 18 months past my yearly check-up. it dawned on me it had been a long time since my last visit. When I called I was told the reminder card never went out to me. Maybe that is an area that could be doubled checked for those of us that are at the age that weeks are flying by like minutes! Thank you Dr. A for always being available to me.. Linda Church
Mar 20, 2015
Dr. Gurley is awesome! Really appreciate her attentiveness and thoroughness. Thanks.
Mar 20, 2015
My visit coincided with your move so I was not surprised to wait a bit.
Mar 19, 2015
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All good. Was worried the new location would create issues with getting to office, but to my surprise is a little easier/quicker than the old one. Staff very friendly and professional as always. Thanks
Mar 18, 2015
I rated the visit as only "average" because of the significant wait. (I was there for two hours.) But I understand that you were in the process of moving into a new location. Even with the wait, the staff were very pleasant and accommodating.
Mar 16, 2015
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I am disabled and use Transaid - I received texts to confirm my appointment which I made back in February. No one called to tell me the office had moved to a new location. I was reimbursed my cab fare, but I think there was plenty of time to call me - the office staff knew they were moving. Also I understand that my appt was on oening day. I asked for a copy of my prescription and found out when I went to Walmart Vision Center that the prescription was incomplete. I went there on Wed., 3-12-15. It took over an hour for someone to answer the phone which delayed me at Walmart. Also I told the recptionist at that time that Dr. Gurley wanted to see me in 2 months - she had made it for one month. Getting thru to your office by telephone is a hard task.
Mar 13, 2015
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This was my first visit although just in the new officE staff coped very well. Dr Gurley was very thorough I was very impressed
Mar 13, 2015
As expected very good no problems
Mar 5, 2015
Very pleased with everything, and we will be back.
Mar 5, 2015
I have been going to Dr Ramsey's office for at least 20 years. I miss Dr Ramsey but the other doctors in his office are just as nice and professional. His staff has always been friendly and helpful.
Mar 4, 2015
Such a great experience compared to other eye doctors I have been to previously. Dr. Bradbury listened to my concerns and explained everything to me. What a great Dr. with great charisma!!
Feb 24, 2015
my experience was alright I just hate I was unable to get the glasses
Feb 21, 2015
It was within appropriate time for the exam and checking on pricing of lens and frames!
Feb 20, 2015
HAVE A FRIENDLY STAFF,DR. GURLEY WAS GOOD,SHE EXPLAINED MY OPTIONS AND NEEDS.I DID HAVE A PROBLEM WITH MY LENSES,BUT EVERYTHING WAS TAKEN CARE OF.IN A REASONABLE TIME FRAME. THANKS I CAN SEE WELL NOW.
Feb 15, 2015
Pleasant. I was made to feel very comfortable. I was well informed about my tests, results, and condition.
Feb 12, 2015
Was initial appointment for my son and me. Service was handled promptly and professionally. Would like to see most current testing technology to be used (i.e., glaucoma testing).
Feb 10, 2015
Outstanding experience. Great Dr.
Feb 7, 2015
Good experience. Everyone was very friendly.
Feb 5, 2015
I felt due to my ins. I wasn't quite as welcomed as some of the other patients
Feb 4, 2015
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The staff is very friendly and helpful with my questions. Yes I already refer my family and friend to you.
Feb 4, 2015
From the time Kathy marched me through my eye testing, measuring and photos, to my eye exam with the Dr. to Karen helping pick out new frames at the end I believe it was a total great experience. Can't wait to see your new office when you move.
Jan 29, 2015
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Everyone was great! Thank you!
Jan 29, 2015
The best experience I have ever had at an eye doctor!
Jan 21, 2015
Reminds me of Duke Eye Center and Musical Chairs.
Jan 21, 2015
warm and friendly professional competent Excellent
Jan 20, 2015
Thank you for a pleasant experience!
Jan 19, 2015
Always excellent. We have confidence in Old Town Family Eye Care.
Jan 17, 2015
I have complete trust in Dr. Appanaitis and his "team". I feel like he would refer you to a specialist if he found anything that warranted that. Oldtown Eye Asso. has the latest in diagnostic equipment.
Jan 17, 2015
Amazing and friendly staff! Very professional and highly competent.
Jan 17, 2015
Very good experience after my cataract surgery checkup.
Jan 14, 2015
The office was very busy, which meant being switched out of the room several times. But the staff is always pleasant.
Jan 2, 2015
Always feel better informed about what is going on with my vision. Feels great to see medical clinicians that take time to explain what is going on and being available to talk about why you are there. Also feels good to have supportive staff available to follow through with the Doctor's visit to make you feel good about the visit. Both of the Docs are well informed and you really don't mind which one sees you.
Jan 1, 2015
Everything was explained very nicely to me, and the appointment went well with my seeing Phyllis, Dr. Appanitis, and Karen for the complete workup. Jim Coghill
Dec 30, 2014
I've enjoyed & trusted Dr A and the staff for a number of years for my eye care needs. Keep doing what your doing.
Dec 30, 2014
Very good and kristian's doctor was very nice.
Dec 24, 2014
I was asked to update personal information and medical history and was called for examination even before completing the paperwork. Various exams were performed efficiently after which Dr. Appanitis related and answered questions concerning the results. With no prescription change required, my existing glasses were adjusted. Overall, I had a very pleasant experience.
Dec 22, 2014
Wonderful friendly helpful staff as always. The best!
Dec 21, 2014
Great friendly staff. The lady who assists you when picking out glasses frames has a wonderful personality, I truly look forward to my next visit because of her.
Dec 17, 2014
This was a follow-up visit. All the staff was very friendly and professional.
Dec 17, 2014
Despite moving to Spartanburg, South Carolina, I still come to Old Town Family Eye Care for my vision needs. The service is excellence but it can be emulated and provided elsewhere. It is the people at Old Town that makes the difference! Everyone is professional, but more importantly very personable, pleasant and courteous. As the name of the business implies, it feels like "family" there!
Dec 16, 2014
Service was friendly and efficient, and no one tried to rush me. I especially appreciated the patient, caring assistance with picking out a new frame for my glasses!
Dec 16, 2014
Very friendly staff and doctor too! Explained my eye tests and conditions thoroughly and also the finances in my eyeglass purchase.
Dec 13, 2014
When you have the best you cannot get any better. Thank You
Dec 13, 2014
I enjoyed my experience at the eye doctor!"
Dec 13, 2014
Since my first visit, I've appreciated the excellent and thorough care and knowledge that corrected my eye problem. I always feel my vision is in good hands.
Dec 13, 2014
I was pleased with all your staff
Dec 12, 2014
Love my eye doctor and the East Bend girls in the office.
Dec 12, 2014
As always, the team was very friendly and helpful. Thank you for taking care of my eyes!
Dec 12, 2014