Higginbotham Family Dental

Dr. Todd higginbotham2

Star Star Star Star Star 704 Reviews

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Reviews

StarStarStarStarStar Very friendly and love the service... — 

Very friendly and love the service


StarStarStarStarStar Best Dentist in Jonesboro! — 

I've never had a tooth pulled so to get 2 pulled and 1 cut out I was nervous, the dentist and staff made me feel at ease and let me know beginning to end what to expect. They even checked my insurance beforehand to make sure there were no surprises. I will only use them from now in and will take my children there as well. Best experience from start to finish.


StarStarStarStarStar I greatly appreciate your environment of caring — 

I greatly appreciate your environment of caring. I haven't had good experiences in the past at other dental practices. I understand I have room for improvement in my dental care, and your staff impressed a positive plan to improve my oral health, without negative comments. Your practice of positive customer service has made you my Dental Caregiver choice from this point forward. Thank you for everything you do everyday. Charles Stanton


StarStarStarStarStar I forgot my cleaning persons name — 

I forgot my cleaning persons name. But she was very friendly and informed me of all things she was doing. I felt very comfortable and very relaxed.


StarStarStarStarStar The young girl who explained my financial options was very kind — 

The young girl who explained my financial options was very kind. I was unable to choose the better (and yes, more expensive) option and she did not make me bad because of it nor did she apply pressure. This has not been my experience at other dentists.


StarStarStarNo StarNo Star Ok when I left the dentist office I was still numb and I can't remember the lady name but she told... — 

Ok when I left the dentist office I was still numb and I can't remember the lady name but she told me that you guys would be open on Saturday if I had any problems. Needless to say when I got home my gums came back to life and they hurt the entire night I didn't get any sleep so when I called Saturday morning I was told the doctor said that you all don't give any medication for the type of procedure that I had on Friday evening. My thoughts to this is that I am not like your other patients I am an individual who has never had a deep clean scaling and I am in dire pain. I will need some kind of understanding to what I can do when I am in pain that was caused by the dentist office before I proceed with the duration of the procedure I plan on talking with someone on Thursday before my procedures began to make sure that I can get help if I need it instead of telling me what you usually do and to rinse my mouth with salt and warm wa


StarStarStarStarStar It was my first time seeing Dr. Brewer and she was great! Very sweet! — 

It was my first time seeing Dr. Brewer and she was great! Very sweet!


StarStarStarStarStar Everyone was pleasant, helpful and friendly.  — 

Everyone was pleasant, helpful and friendly.


StarStarStarStarStar I love your service and I will stay with you.I will introduce your dental office to people.  — 

I love your service and I will stay with you. I will introduce your dental office to people.


StarStarStarStarStar Everything was great — 

I was informed I needed I pretty major procedure and was shocked at how cheap it was going to be compared to other people who were having much less work done other places and paying more, the staff was very knowledgeable and made me feel at home


StarStarStarStarStar I was told I would have my dentures the day my teeth were pulled — 

I was told I would have my dentures the day my teeth were pulled. I had my teeth pulled Wednesday and my denture was too big. So they took another molding and ask me to come back Friday I went back Friday to get the new denture and it don't fit well I was ask to come back again this Tuesday to see what they can do too fix the denture it will be almost a week come Tuesday and I still have no denture that fits me. I am not happy about that at all I have already paid for all this and never thought I would be this long without any kind of denture.


StarStarStarStarStar Every one was so amazing. I called left message about being in pain — 

Every one was so amazing. I called left message about being in pain. I got a call back in less then 30 minutes And was told to come in at 9:00. I never expected to be seen so quickly. Amanda was so kind and the dentist ( I'm sorry but I don't remember his name) was fantastic. I longer have any pain. Thank you all for seeing me yesterday at the last minute.


StarStarStarStarStar I love everything about HFD except for the wait times.  — 

I love everything about HFD. All of the staff are exceptional. My only complaint are the wait times. My appointment for my cleaning was scheduled at 400. I didn't go back until 430. I was finished with my appointment at 530. An hour and a half for a routine cleaning is too long.


StarStarStarStarStar After I checked in, no one talked to me or explained anything. Just took my money and got to work — 

After I checked in, no one talked to me or explained anything. Just took my money and got to work. Literally, was walked out 10 seconds after there was a machine in my mouth. I was not pleased.


StarStarStarStarStar Quick and Kind — 

Cadence had a swollen lip that morning from biting it the night before. They got us in within the hour to take a look and confirmed it was just a sore lip. I'd recommend Higginbotham Family Dental to anyone.


StarStarStarStarStar Perfect — 

I loved my hygienist and she let me know the many options that Higginbotham offers! I have already told many about Higginbotham!


StarStarStarStarStar My nurse n dentist was absolutely awesome my teeth was awful n they never talked down or... — 

My nurse n dentist was absolutely awesome my teeth was awful n they never talked down or downgraded me n that means the world n I thank y'all u guys r awesome


StarStarStarStarStar I ABSOLUTELY LOVE MS. RAYANN AND DR. BREWER AS WELL AS ALL THE STAFF AT HIGGINBOTHAM FAMILY DENTAL — 

I ABSOLUTELY LOVE MS. RAYANN AND DR. BREWER AS WELL AS ALL THE STAFF AT HIGGINBOTHAM FAMILY DENTAL. EVERYONE IS ALWAYS SO PLEASANT!! IT'S DEFINITELY COMFORTING TO COME INTO A PLACE AFTER A LONG DAY AT WORK WHERE THE STAFF ARE SO FRIENDLY AND WELCOMING.


StarStarStarStarStar I did not have an appointment but called in with tooth pain — 

I did not have an appointment but called in with tooth pain. I was able to get in the same morning and seen within a few minutes of the time I was suppose to be there. I really appreciate the great service and friendliness of all the personnel.


StarStarStarStarStar 👍👍 — 

Our entire family goes to your office. Love it!


StarStarStarStarNo Star Other payment plans  — 

Payment plans for dental work, other than cleaning.


StarStarStarStarStar I had to reschedule my appointment — 

I had to reschedule my appointment. If I would have had my regular hygienist Madison the first answer would have been excellent. The one I got just seemed more concerned with getting me out of the chair and the next person in it.


StarStarStarStarStar The person doing the cleaning was extremely pleasant friendly and knowledgable I have only high... — 

The person doing the cleaning was extremely pleasant friendly and knowledgable I have only high praises for her


StarStarStarStarStar Great  — 

The only thing I'm upset about is I have ask to be email bout the coast of my crown and filling I need but haven't got it


StarStarStarStarStar Dr Philip and I think her name was Madison. She's pregnant with her second child, a boy — 

Dr Philip and I think her name was Madison. She's pregnant with her second child, a boy. They were both extremely nice and interactive with my daughter, made a nice visit


StarStarStarStarStar My mouth needs full reconstruction but I'm having to save up for it. As a Twm — 

My mouth needs full reconstruction but I'm having to save up for it. As a Templeton, I was raised to pay cash or not but it. I'm extremely embarrassed about my smile but Higginbotham Family Dental has always made me feel welcome. Dr. White found a problem that could have been a breeding ground for infection and I know I'm in good hands. Thank you for your excellent staff, service, and courtesy.


StarStarStarStarStar The entire experience was great🤓🤓 — 

The entire experience was great🤓🤓


StarStarStarStarStar DR. Brewer is awesome — 

Of course dr Brewer is great, but I was very impressed and very comfortable with her assistant, Sonia(love her)! My family and I will be back! Thanks!!!


StarStarStarStarStar No bad thing to say about anyone.  — 

No bad thing to say about anyone.


StarStarStarStarStar Best dentist  — 

I was beyond satisfied with my services I received I was having problems that day and was seen the same day you guys are awesome


StarStarStarStarStar Visit went great my dental hygienist did an excellent job as well as the dentist! — 

Visit went great my dental hygienist did an excellent job as well as the dentist!


StarStarStarStarStar Had appointment previous day & had confirmed by text & phone but wasn't entered into computer so... — 

Had appointment previous day & had confirmed by text & phone but wasn't entered into computer so rescheduled for next day (yesterday) & would've been better to schedule when not a work in, which was not aware of when agreed to change.


StarStarStarStarStar The dental assistant was not friendly at all — 

The dental assistant was not friendly at all. She seem to have gotten annoyed because I had to have a 45 minute procedure and she was expecting to be off before then. Before the procedure I didn't have any problems with tooth pain but now I do. I will be discussing this with the dentist when I return for my next appointment. Overall a great group of people just this isolated incident.


StarStarStarStarStar I am so happy I chose Higginbotham as my dentist here in Jonesboro — 

I am so happy I chose Higginbotham as my dentist here in Jonesboro. The staff is absolutely incredible and always so nice. Dr. Higginbotham is also amazing. I love how he makes me feel at home and always asking about school and giving encouraging words. Thank you all so much!!


StarStarStarStarStar Ladies at the window are always friendly, greet you. Everyone was great to me as always. — 

Ladies at the window are always friendly, greet you. Everyone was great to me as always.


StarStarStarStarStar I Really Enjoyed The Dental Treatment that I have had While IN the Dental Clinic  — 

I Really Enjoyed The Dental Treatment that I have had While IN the Dental Clinic ., I havent had a lot to SAY about Dental Visits , Before But ! I have Extremely Been Impressed With Dr. Steven White And his Dental Team ., IT Is The Most Excellent Dental Clinic , IN the Dental Care And Service IN the UNITED STATES....


StarStarStarStarStar Everyone I met was polite and professional. A+.  — 

Everyone I met was polite and professional. A+.


StarStarStarStarStar I saw a hygienist to clean my teeth. She did a great job. Dr. Copeland is always very nice also. — 

I saw a hygienist to clean my teeth. She did a great job. Dr. Copeland is always very nice also.


StarStarStarStarStar Just love everyone that works at the office very friendly and loving staff. — 

Just love everyone that works at the office very friendly and loving staff.


StarStarStarStarStar Everyone is such a joy to be Arround  — 

Everyone is such a joy to be Arround


StarNo StarNo StarNo StarNo Star No dentist looked at my teeth — 

I waited over 30 minutes after my visit to speak to a dentist but finally gave up. This is either the third time in a row this has been the case or at least two of the last three. I see no reason to continue going there if a dentist cannot be troubled by my presence. I recently had braces taken off and needed a consult. This has become too much of a tooth cleaning factory instead of actual dental care. My hygienist rayanne is top notch and I like her very much. I would be happy if she went to the new dentist I will be selecting.


StarStarStarStarStar I will never go to another dentist — 

I will never go to another dentist. The entire staff goes above and beyond to make my visit comfortable.


StarStarStarStarStar I was very pleased with my experience overall — 

I was very pleased with my experience overall. I felt very comfortable and well received as a new patient.


StarStarStarStarStar Mason is only 4 so this was filled out by his mom but you are all great — 

Mason is only 4 so this was filled out by his mom but you are all great. Erin is exceptional with Mason & the girl that did his X-rays was also. He has been really scared of going to the dentist. Yesterday we made progress. Thank you!


StarStarStarStarStar Teeth cleaning — 

5 stars. Always very cordial and accommodating . Love Michelle Thank you


StarStarStarNo StarNo Star I don't care for the new radios everyone is using, it was confusing whether they were talking to... — 

I don't care for the new radios everyone is using, it was confusing whether they were talking to you or to the radio. The guy that polished my teeth only did the teeth on the bottom, he didn't floss or polish my bridges on the top. Michelle did do that for me when she cleaned my teeth though. Also, you are still saying that I owe $182 on the work that was done on my bridge. I was told when I got the bridge that I wouldn't owe anything. If you remember, I wasn't going to get the bridge because it was cheaper to get my teeth pulled and you convinced me to get the bridge instead and said it wouldn't cost me anything. Everyone is very friendly in your office though.


StarStarStarStarStar The Higginbotham team is always cordial, prompt, and friendly.  — 

The Higginbotham team is always cordial, prompt, and friendly.


StarStarStarStarNo Star Your staff and dentist are great — 

Your staff and dentist are great. However, you seem to overbook, which leads to a very long wait time before being seen. You should consider not booking so many patients on the same day. It would be better to wait a couple of days to get in, than to wait a couple of hours (which was my case) to be seen that day. Over all, you seem like a great group of staff, but your punctuality needs some serious review. I will probably continue seeing you, but may not recommend you until the appointment waiting times are decreased. Again, thank you for your service, and I am satisfied over all.


StarStarStarStarStar Everyone is always incredibly friendly, the customer service is fantastic!  — 

Everyone is always incredibly friendly, the customer service is fantastic!


StarStarStarStarStar Tooth extraction  — 

Great visit. No pain at all with my tooth extraction.


StarStarStarStarStar  — 

Overall, I was very pleased at the level of professionalism, the atmosphere, and the positive demeanor of everyone that I met during the visit. As someone who has moved around all over the country and used dentist from multiple states, I would rank the experience at your office at the top of my list of past dentist. Having moved to Arkansas last year, I was not expecting to see what I saw from a technological stand point at your office as well as the professionalism of your staff. I would recommend you to any new members of my staff that a I employ in the upcoming years. AS a matter of fact, you guys have already received your first reference from me. Thanks. Tim Jumper


StarStarStarStarStar Everybody always super nice!! — 

Everybody always super nice!!


StarStarStarStarStar The girl who cleaned my teeth I think her name was Joann, she was so sweet and great, love her! ... — 

The girl who cleaned my teeth I think her name was Joann, she was so sweet and great, love her! Dr Copland he was also great he is going to fix and add some teeth by a bridge when I was told by another dentist that it wasn't possible, love him!! And the girl I spoke with about the financial part, she was great too! I have been to a few dentist in my day and I have never felt so welcome, such kindness, and a dr that tells me yes he can make it work, when nobody else would. I really had a wonderful experience. I will recommend you to everyone I know! Thank you guys so much!! Tammi Kitchen, I want you guys to know who wrote this. You should feel so proud of the fact you really make people comfortable especially if their teeth have issues like mine. It meant a lot and I appreciate everyone from the front desk to everyone I was involved with! Ya'll are top notch 💜


StarStarStarStarStar All just wonderful! Thank you all for helping me and dedication to your profession.  — 

All just wonderful! Thank you all for helping me and dedication to your profession.


StarStarStarStarStar Thank you for being so wonderful to me these past 3 years — 

Thank you for being so wonderful to me these past 3 years. I appreciate knowing I will see the same great people every time I go in.


StarStarStarStarStar Everything was great!!  — 

Everything was great!! From the beginning to the end. I went in for my six month checkup and cleaning. My hygienist is very knowledgeable and caring. I always feel comfortable and welcomed.


StarStarStarStarStar I think the reason it took so long to get seated was because we were new patients (not your fault). — 

I think the reason it took so long to get seated was because we were new patients (not your fault).


StarStarStarStarStar Great First Visit! — 

First time patient. Had a great experience! Great treatment and fixed my problem while making me feel very comfortable!


StarStarStarStarStar I LOVE THE HIGGINBOTHAM CLINIC! — 

I LOVE THE HIGGINBOTHAM CLINIC!


StarStarStarStarStar Michelle has always been a great pleasure — 

Michelle has always been a great pleasure. Also, Heather made sure to send me a quote via email of what we cussed while I was there because I had to rush out for work. Always a great time.


StarStarStarStarStar Michelle and Todd are always great! — 

Michelle and Todd are always great!


StarStarStarStarStar rae ann is great,so is doc brewer.everyone has always bee real nice.that's why i come there — 

rae ann is great,so is doc brewer.everyone has always bee real nice.that's why i come there


StarStarStarStarStar The wait time was too long but besides that everything was great! — 

The wait time was too long but besides that everything was great!


StarStarStarStarStar Best Customer service in town! — 

Thank you! I truly appreciate the professional staff, Always greeted with smiles. They focus on the person in front of them, very rare this day & time.


StarStarStarStarStar I did have to wait on the Dr. to see me for at least 45 min. That is a little too long — 

I did have to wait on the Dr. to see me for at least 45 min. That is a little too long. Other than that it was a great visit.


StarStarStarStarStar Very pleasant experience and everyone were super nice:).  — 

Very pleasant experience and everyone were super nice:).


StarStarStarStarStar Michelle and Dr. Higginbotham were great as usual! — 

Michelle and Dr. Higginbotham were great as usual!


StarStarStarStarStar My hygienist was RaeAnn. She was awesome — 

My hygienist was RaeAnn. She was awesome. She made me feel comfortable about the work she would be doing and thoroughly explained my dental situation to me and what future work would need to be done.


StarStarStarStarNo Star waiting room issues — 

There were too many people in the waiting area and not enough chairs for all the patients. I had a very long wait, I was in the office over 2 hours just for a cleaning. But I really liked my hygienist. She did a fantastic job making my feel comfortable.


StarStarStarStarStar Everyone was very friendly and professional — 

Everyone was very friendly and professional


StarStarStarStarStar Erin was really great and professional! :) — 

Erin was really great and professional! :)


StarStarStarStarStar Rheann( sorry if I spelled her name wrong) is an excellent hygienist, I love havingher clean my... — 

Rheann( sorry if I spelled her name wrong) is an excellent hygienist, I love having her clean my teeth, she so friendly and very professional!


StarStarStarStarStar Very Pleased as a New Patient  — 

I don't remember my Hygenist's name, but she was awesome!! I know she works in Paragould a few days a week and has a 3 month old if that helps. She made my visit very enjoyable! Dr. Higginbotham also came and spoke with me. He was very caring and actually acted interested in me and my life plans, job, etc. It felt great to feel appreciated and cared about being a new patient. I can't wait for my next appointment.


StarStarStarStarStar We always are welcomed and feel very confident in the care we receive. — 

We always are welcomed and feel very confident in the care we receive.


StarStarStarStarStar We had to wait an hour & half past appt time — 

We had to wait an hour & half past appt time


StarStarStarStarStar Molly is super nice and explained the financial part well. The check in girl is also super nice — 

Molly is super nice and explained the financial part well. The check in girl is also super nice. I felt everyone that worked on me, did their job.


StarStarStarStarStar This is my first visit for cleaning that I was truly satisfied with. Lisa really did a good job — 

This is my first visit for cleaning that I was truly satisfied with. Lisa really did a good job. The previous appointments I have had for teeth cleaning was disappointing. I would like to have Lisa clean my teeth in my future appointments.


StarStarStarStarStar everyone was friendly; greeted me; checked on me constantly; great service; love Dr. Copeland — 

everyone was friendly; greeted me; checked on me constantly; great service; love Dr. Copeland


StarStarStarStarStar All items listed were met with perfection. — 

All items listed were met with perfection.


StarStarStarStarStar Everybody that I seen there was very kind and genirous really very nice I really thank them  — 

Everybody that I seen there was very kind and genirous really very nice I really thank them


StarStarStarStarStar Emergency visit — 

I would like to thank you all for getting my son in to see the dentist as fast as you did. He injured himself during football practice and when I called, there was no hesitation; I was told to bring him ASAP. Thank you very very much!!


StarStarStarStarStar The place was very nice and the staff was friendly — 

The place was very nice and the staff was friendly. It would be nice to show something other than the same health segments they had while waiting in the waiting room.


StarStarStarStarStar Dr White being professionable — 

Dr White being professionable


StarStarStarStarStar Michelle is wonderful She is a ray of sunshine! — 

Michelle is wonderful She is a ray of sunshine!


StarStarStarStarNo Star Cleaning — 

The cleaning hurt some this time. It usually doesn't.


StarStarStarStarStar Amazing Dr. Brewer — 

Dr. Brewer provides meticulous service to her patients. She goes above and beyond to provide excellent dental service with a smile. I recommend Dr. Brewer!


StarStarStarStarStar Kid Friendly Room — 

I would like to see a kid friendly theme room painted on the walls to make it more inviting.


StarStarStarStarStar Everyone was great. Had the TV remote in my hand so it made the waiting time more comfortable — 

Everyone was great. Had the TV remote in my hand so it made the waiting time more comfortable. Appreciate being able to come after work.


StarStarNo StarNo StarNo Star Snotty dental hygienists.  — 

Snotty dental hygienists.


Reply

We are sorry about your experience with us. At Higginbotham Family Dental we strive to be the best that we can be. We appreciate your feedback on your appointment, it helps us take into consideration on what we need to improve on.

StarStarNo StarNo StarNo Star Snotty acting dental hygienists.  — 

Snotty acting dental hygienists.


Reply

We are sorry about your experience with us. At Higginbotham Family Dental we strive to be the best that we can be. We appreciate your feedback on your appointment, it helps us take into consideration on what we need to improve on.

StarStarStarStarStar It sounds weird to say I had an "enjoyable" dentist visit, especially since I had to have a wisdom... — 

It sounds weird to say I had an "enjoyable" dentist visit, especially since I had to have a wisdom tooth pulled, but it was enjoyable! The staff was great, fully explained everything, and made me feel comfortable. The dental assistants were wonderful and Dr. Higginbotham was great!! I had no pain, and Dr. Higginbotham's manner had a calming and comforting effect.


StarStarStarStarStar All staff is friendly and helpful. Love my dental visits!  — 

All staff is friendly and helpful. Love my dental visits!


StarStarStarStarStar The Higginbotham Team is always friendly and courteous — 

The Higginbotham Team is always friendly and courteous. With whatever procedure I am having, my treatment and comfort are a top priority with everyone.


StarStarStarStarStar I was treated very well by al. I could not have asked for better . — 

I was treated very well by al. I could not have asked for better .


StarStarStarStarStar Michelle is the best! Mr. Todd H. Is pretty good too — 

Michelle is the best! Mr. Todd H. Is pretty good too


StarStarStarStarStar everyone from the receptionist to the dentist were very professional and nice and made feel like I... — 

everyone from the receptionist to the dentist were very professional and nice and made feel like I was with family..


StarStarStarStarStar Thank you Dr. Brewer for seeing me. — 

Thank you Dr. Brewer for seeing me.


StarStarStarStarStar I always enjoy the staff and people who wait on me. A pleasant experience. Very friendly.  — 

I always enjoy the staff and people who wait on me. A pleasant experience. Very friendly.


StarStarStarStarStar Ray is totally awesome. Knows her stuff professionally as well as knows "people" etiquette — 

Ray is totally awesome. Knows her stuff professionally as well as knows "people" etiquette. In fact, I have enjoyed every single person I have come into contact in the Jonesboro office. They are obviously "hand picked" for their professions!


StarStarStarStarStar Dental Hygeinest  — 

Rae (I think that was her name) she was my Dentail Hygeinest. She was awesome. Very informative and comforting during the whole visit. She was great.


StarStarStarStarStar Aryn (?), the dental hygienist was excellent! She had a great personality and was great with my... — 

Aryn (?), the dental hygienist was excellent! She had a great personality and was great with my son who was terrified.


StarStarStarStarStar I am very scared of the dentist, but b I feel very comfortable there. — 

I am very scared of the dentist, but b I feel very comfortable there.


StarStarStarStarStar I didn't have a 'scheduled' appointment but was having trouble with a tooth - - called and asked... — 

I didn't have a 'scheduled' appointment but was having trouble with a tooth - - called and asked if I could be worked in and they were very prompt in working me in within 2 hours of my initial request! Very much appreciated!!! :)


StarStarStarStarStar Dr. Higginbotham and staff are all great! — 

Dr. Higginbotham and staff are all great!


StarStarStarStarStar The young lady taking care of me on 4/27/15 is awesome — 

The young lady taking care of me on 4/27/15 is awesome. She explains what she is doing and doesn't hurt me. Molly is great also. She explained the financial aspects of my bill and what I needed to do as the appointments progressed.


StarStarStarStarStar Dr White was the dentist, the hygentist last name was Joplin.. — 

Dr White was the dentist, the hygentist last name was Joplin...I think it was Jocelyn, and there was another lady who gave me my local sedation....everything was done professionally, with compassion and non judgementaly.


StarStarStarStarStar everybody is very good to me thanks  — 

everybody is very good to me thanks


StarStarStarStarStar I had a great experience at Higginbotham Family Dentist. They were all very friendly and welcoming — 

I had a great experience at Higginbotham Family Dentist. They were all very friendly and welcoming. My favorite was my hygienist. I forgot her name, but she was kind, tried to get to know me, and definitely took her time to make sure my teeth was clean. The only problem was it is kind of expensive. Other than the price, Higginbotham Family Dentist in Jonesboro is perfect.


StarStarStarStarStar I love Rachel and Dr. Brewer! — 

I love Rachel and Dr. Brewer!


StarStarStarStarStar Everyone that worked with me was great — 

Everyone that worked with me was great. I was very impressed with my dental hygienist, she cleaned my teeth very well, the best I've ever experienced.


StarStarStarStarStar Everyone is always pleasant and nice. Always feel welcomed when I go to my appointments — 

Everyone is always pleasant and nice. Always feel welcomed when I go to my appointments. Madison is my hygienist and she is super awesome. Was really glad I got to see her before she has her baby. So excited for her! Met Dr.Bell for the first time and she was great too. Very laid back and friendly. I used to get super nervous when I had to go to the dentist. I don't feel that way when I come here though, which is amazing. Thank you to all of you for making my experience here comforting and enjoyable.


StarStarStarStarStar Everyone I was in contact was very very friendly very impressed — 

Everyone I was in contact was very very friendly very ompressed


StarStarStarStarStar The hygienist was wonderful. Everyone on staff is friendly and nice — 

The hygienist was wonderful. Everyone on staff is friendly and nice. Always make sure you are comfortable.


StarStarStarStarStar I love everything about the Higginbotham team!! Every visit is worth my time and money — 

I love everything about the Higginbotham team!! Every visit is worth my time and money. I recommend this dentist office to anyone who is looking for a dental home that they can always count on to the best work around.


StarStarStarStarStar Everyone in the office is so very nice & friendly. I feel very comfortable there. — 

Everyone in the office is so very nice & friendly. I feel very comfortable there.


StarStarStarStarStar Jessica and Dr. Higginbotham — 

Jessica and Dr. Higginbotham. Previous dental practice that I went to provided a moist hot towel for the face to sooth and cleanse.


StarStarStarStarStar I have used Dr Higginbotham for years and have always gotten the best service — 

I have used Dr Higginbotham for years and have always gotten the best service. Michelle always cleans my teeth and takes my extreme sensitivity into count when working on me. I have referred several patients to Dr Higginbotham and will continue to do so.


StarStarStarStarStar I love the team! — 

Everyone is always so friendly. The Dixon crew loves ya!!


StarStarStarStarStar Higginbotham Teams — 

Todd and Michelle are top notch!


StarStarStarStarNo Star First Time — 

They were super busy, so I understand the delay in getting me in a room. Otherwise, the hygienist was great at explaining what was going on, and the dentist seemed like a nice person.


StarStarStarStarStar As always everyone was very friendly friedly and professional. — 

As always I had a great experience. Looking forward to new smile :)


StarStarStarStarStar EVERYTHING & EVERYONE TREATED ME GREAT, FIRST EXPERIENCE & VISIT WAS A SUCCESS... — 

EVERYTHING & EVERYONE TREATED ME GREAT, FIRST EXPERIENCE & VISIT WAS A SUCCESS...


StarStarStarStarStar I have a number of needs, based upon my x-rays — 

I have a number of needs, based upon my x-rays. The financial part of my most immediate need (the absess and deep-cleaning) was all that was explained to me yesterday; however, the possibility of several crowns and fillings was unmentioned. They probably intend to talk with me more at my next appointment Wed Mar 18. I appreciate greatly the walk-in appointment I was given, but I am still in pain. I informed Dr. Brewer that I had been on an antibiotic recently, but I was unsure if I completed it last Friday or the previous week. It was completed on February 27, so I may need to be considered for an additional antibiotic prior to my tooth extraction next Wednesday. And, my pain medication was only for 12 pills PRN every 4-6 hours. Taking only 3 per day (starting last night) would only get me through Sunday morning. That's a lot of potential hurting time until the tooth comes out.


StarStarStarStarStar I normally hate going to the dentist, but Dr — 

I normally hate going to the dentist, but Dr. Higginbotham made my extraction and bridge a great experience!


StarStarStarStarStar Loved it! — 

I really enjoyed my visit despite being in pain. My tooth hurt so bad but they got me in right away and barely sat down in the waiting room before I was called back. The service was speedy and polite. I would 100% go back again and I'm going to start making my families appointment s there!


StarStarStarStarStar Dr coplin and his head nurse was amazing  — 

Dr coplin and his head nurse was amazing


StarStarStarStarStar everything was very nice,the entire staff.i really enjoyed my appointmemt visit. — 

everything was very nice,the entire staff.i really enjoyed my appointmemt visit.


StarStarStarStarStar Sonya was my dental assistant — 

Sonya was my dental assistant. She was very nice and made sure I was happy with my temporary before I left the clinic. She did a great jib.


StarStarStarStarStar Feels like family up there :)  — 

Feels like family up there :)


StarStarNo StarNo StarNo Star I was not aware that it was costing me 100 — 

I was not aware that it was costing me 100.00 dollars out of pocket for shots when im coming in on Wednesday March the 4th and paying your business over $2000.00 for 1 root canal and crown. I asked to speak to someone besides the girl who I was speaking with as she was rude and completely unrelatable to me as a customer/client. I've already paid 200.00 and now I have to pay over 2000.00 and she didn't explain the bill until after the shots were giving, as "emergency" treatment. I was given something for pain on Wednesday, called Norco that I'll be out of by Monday and because of a new job I cannot have the procedure until Wednesday. If I need something stronger than the Tramadol I was given, I may have to call and speak to Doctor Higgenbotham personally as well because I cannot take ANY NSAIDs for a year, which ends August 29th because of a reaction I had after a shoulder surgery with Dr. Jeremy Swymn. I am in pain, and know I'll have pain, but this is ridiculous.


Reply

We are sorry about your experience with us. At Higginbotham Family Dental we strive to be the best that we can be. We appreciate your feedback on your appointment, it helps us take into consideration on what we need to improve on.

StarStarStarStarStar Awesome place to go! — 

Very friendly staff!! And of course I love Dr. Brewer:)


StarStarStarStarStar The dentist told me everything that he was doing as he did it. I appreciate his compassion — 

The dentist told me everything that he was doing as he did it. I appreciate his compassion. I don't like going to the dentist, but he made me feel better towards the end of the procedure.


StarStarStarStarStar Monday was my first time there, but it was very good, friendly, clean, and organized — 

Monday was my first time there, but it was very good, friendly, clean, and organized. It was the best teeth cleaning; that I have ever had. Dr. Higginbotham & staff is the Best!! My whole family will be going there.


StarStarStarStarStar All staff was very friendly and professional. Very good experience. — 

All staff was very friendly and professional. Very good experience.


StarStarStarStarStar Thanks for everything! — 

I'm hurting a little today, after my procedure yesterday. Overall I had a great visit, as always! Thank you for meeting my dental needs!


StarStarStarStarStar Service and staff was excellent — 

Service and staff was excellent. I was amazed at how smoove the process went of getting my information in, to the service I was provided and also was explained my whole situation and I completely understood.This was my first time being there and I would recommend anyone to tho place they are grest


StarStarStarStarStar Madison Allison is the best! She make what used to be a unpleasant experience much better!  — 

Madison Allison is the best! She make what used to be a unpleasant experience much better!


StarStarStarStarStar It was the best experience I have ever had at a dental office — 

It was the best experience I have ever had at a dental office. From Molly at the front desk to the dental assistants, nurses, and dentist. It was absolutely amazing the level of service I received and the caring staff. I would never go anywhere else.


StarStarStarStarStar I can't remember the hygienist's name but she usually works at the west Memphis dental location — 

I can't remember the hygienist's name but she usually works at the west Memphis dental location. She was super nice and helpful.


StarStarStarStarStar Recent Cleaning Visit — 

Dr. Brewer is AMAZING! I love both her and my hygenist! I also picked up one of the new whitening pens, and it is fabulous! It's so much easier than the gel trays, and faster too! I highly reccomend that everyone try one! You'll love it!


StarStarStarStarStar Jessica is great! So personable and friendly! — 

Jessica is great! So personable and friendly!


StarStarStarStarStar I can't think of anything I would change. — 

I can't think of anything I would change.


StarNo StarNo StarNo StarNo Star I will not be coming back I was very unhappy with the way my visit went and I think that next time... — 

I will not be coming back I was very unhappy with the way my visit went and I think that next time you should tell people how much they will have to pay out of pocket before doing any kinda x-rays or any other kinda work I was not told that it was going to cost so much to just get a x-ray and to fill some paper out I'm very upset with ur office and its the last time I will be coming here


Reply

We are sorry about your experience with us. At Higginbotham Family Dental we strive to be the best that we can be. We appreciate your feedback on your appointment, it helps us take into consideration on what we need to improve on.

StarStarStarStarStar  Tony Tsui — 

Wait too long before and after service!


StarStarStarStarStar Everything and everyone there were great. !!!! — 

Everything and everyone there were great. !!!!


StarStarStarStarStar Customer service at its best ! Awesome TEAM! Thank you! — 

Customer service at its best ! Awesome TEAM! Thank you!


StarStarStarStarStar This was the BEST dental experience I've ever had — 

This place was excellent. Raeann was my hygienist and she was great. She even gave me the remote and let me pick out what show I want to watch. She explained everything she was doing and made sure I was comfortable with it. I would definitely recommend this place to anybody that is nervous about going to the dentist. The girls here will make you feel relaxed and welcome. This is one of the best experiences I've ever had at any dentist I've been to. I would highly recommend anybody looking for a dentist to check them out.


StarStarStarStarStar Molly at the checkout was so kind and answered all my questions politely and helped me understand... — 

Molly at the checkout was so kind and answered all my questions politely and helped me understand all my options. The staff is excellent there!


StarStarStarStarStar Michelle was great as always. — 

Michelle was great as always.


StarStarStarStarStar I wouldn't change a thing. — 

I wouldn't change a thing.


StarStarStarStarStar Appointment — 

It had been years since my last dental visit, I have had bad experiences mostly dentists trying to make as much money as they can, multiple unnecessary appointments, when things can be taken care of in one visit. At Higginbotham, they took care of X-rays, cleaning and extraction one visit. I was very comfortable and the staff did a great job informing me of my options on what I need done, will recommend them, very reasonable price wise also darc


StarStarStarStarStar Everybody was very friendly and professional, excellent!!! — 

Everybody was very friendly and professional, excellent!!!


StarStarStarStarStar Very friendly staff. No issues — 

Very friendly staff. No issues


StarStarStarStarStar Higginbotham Family Dental is by far the best Dentist I have ever used. Thank You — 

Higginbotham Family Dental is by far the best Dentist I have ever used. Thank You


StarStarStarStarStar I had to wait a while, but the office was busy. I understand and didn't mind waiting — 

I had to wait a while, but the office was busy. I understand and didn't mind waiting. I love the people that work there. They are very friendly and kept me calm. I havery anxiety, and the young ladies I worked with kept the anxiety down. Thank you for everything.


StarStarStarStarStar everyone was very friendly! my hygienist, Raeann, is always great! — 

everyone was very friendly! my hygienist, Raeann, is always great!


StarStarStarStarStar Awesome Dentist and Staff! — 

Love this dentist and all the staff!


StarStarStarNo StarNo Star Madison was great! She was very friendly, professional, and did a wonderful job cleaning my teeth — 

Madison was great! She was very friendly, professional, and did a wonderful job cleaning my teeth. Dr. Black was rude and pushy. He really ruined my visit.


StarStarStarStarStar Everyone is GREAT!!!!!!!!! from the time I arrive until I leave. Thanks ... Sue — 

Everyone is GREAT!!!!!!!!! from the time I arrive until I leave. Thanks ... Sue


StarStarStarStarStar Really appreciate the available water bottles. — 

Really appreciate the available water bottles.


StarStarStarStarStar Have wonderful holidays!!! — 

Have wonderful holidays!!!


StarStarStarStarStar 1st visit was great — 

1st visit was great. I didn't arrive early enough to fill out paperwork was reason I was seen a littler later. My fault.


StarStarStarStarStar I love YALL all and I was so great to see Jessie again. To see her beautiful baby — 

I love YALL all and I was so great to see Jessie again. To see her beautiful baby. Hope everyone has a great Christmas. See u in June


StarStarStarStarStar No changes needed, the staff was wonderful and a huge help to my poor mouth! Wisdom tooth came out... — 

No changes needed, the staff was wonderful and a huge help to my poor mouth! Wisdom tooth came out quickly by Dr. White, painful couple days after but nothing not normal. The ladies were very nice and professional and I think everyone is doing a wonderful job! Thank you and I will be seeing you guys soon for my cleaning!!


StarStarStarStarStar I know this was along time ago but the doctor didn't even introduce his self, my fillings had... — 

I know this was along time ago but the doctor didn't even introduce his self, my fillings had serious overhang and they had to be re-treated . I couldn't even floss the teeth I had filling placed in. I wouldn't recommend anyone!!!


StarStarStarStarStar Great Dental Hygenist — 

Great job dealing with my seven year old son.


StarStarStarStarStar I was visiting Jonesboro, but was able to get an appointment quickly — 

I was visiting Jonesboro, but was able to get an appointment quickly. All of the staff were friendly and efficient.


StarStarStarStarStar Excellent Experiences — 

I have always been greeted very warmly each appointment I've had. Everyone is always so friendly and helpful. I use a walker and someone will always open a door for me.


StarStarStarStarStar As always it was great to see Amber and Michelle!! — 

As always it was great to see Amber and Michelle!!


StarStarStarStarStar 5-Star Dental — 

This is the most state of the art facility with an amazing group of staff. I would highly recommend Higginbotham Family Dental. You will always walk out with a smile


StarStarStarStarStar Ms. Lucy was great and navigated us to your office. Once there, Ms — 

Ms. Lucy was great and navigated us to your office. Once there, Ms. Kayla was equally great and made us feel comfortable. Thank you for being courteous to us in our time of immediate dental need. We appreciate your entire office staff.


StarStarStarStarStar was satisfied with my visit — 

was satisfied with my visit


StarStarStarStarStar waitingtimecouldbe better. — 

waitingtimecouldbe better.


StarStarStarStarStar Great service on a rainy day  — 

Even though the outside look terrible everyone inside lit the whole place up with their smiles and joyful voices


StarStarStarStarStar Just really love everyone in the Jonesboro office, Rachel and Dr. Brewer are the best. — 

Just really love everyone in the Jonesboro office, Rachel and Dr. Brewer are the best.


StarStarStarStarStar We love Mrs. R. Carter!!! — 

We love Mrs. R. Carter!!!


StarStarStarStarStar My vist would have been better if I had asked more question. I was scared. — 

My vist would have been better if I had asked more question. I was scared.


StarStarStarStarStar Lindsay Rogers was a great help to me last Friday when I had a dental emergency.  — 

Lindsay Rogers was a great help to me last Friday when I had a dental emergency. She went out of her way to get me in to see a dentist. Lisa Burton always does an excellent job. Both are very professional and excellent examples of providing great customer service.


StarStarStarStarStar It made me uncomfortable that I was not provided with a lead shield for my xrays — 

It made me uncomfortable that I was not provided with a lead shield for my xrays. Patients should at least be given the option for a thyroid shield.


StarStarStarStarStar My appointments are usually with Jessica, but since she is on maternity leave I had Madison as my... — 

My appointments are usually with Jessica, but since she is on maternity leave I had Madison as my hygienist. She did a wonderful job and was very friendly! I also met Dr. Bell since Dr. Higginbotham was out of the office. Dr. Bell was very friendly as well and very thorough in her exam. I always recommend this office to people.


StarStarStarStarStar dem teeth tho — 

Love the staff at Higginbotham. Always a great experience.


StarStarStarStarStar Kati was very nice and she took good care of me and then Michelle came in and checked everything... — 

Kati was very nice and she took good care of me and then Michelle came in and checked everything out and told me some things I needed to do and then she also had someone come in and smooth my bottom plate so it wouldn't rub my tooth and then the person who did that I didn't catch her name but she was very nice also - It was a great visit..


StarStarStarStarStar #4 I was late for my appointment. It was my fault. I'm sorry:( Everyone was friendly! — 

#4 I was late for my appointment. It was my fault. I'm sorry:( Everyone was friendly!


StarStarStarStarStar I always feel like I am in good hands when Breail is my hygienist.. — 

I always feel like I am in good hands when Breail is my hygienist..


StarStarStarStarStar raeann Carter , my dental hygienist, is excellent; and so is my dentist, Dr. Angie Brewer. — 

raeann Carter , my dental hygienist, is excellent; and so is my dentist, Dr. Angie Brewer.


StarStarStarStarStar I look forward to going to the dentist now... — 

I have been extremely satisfied with every visit I have had with Dr. Higginbotham and his staff. Everyone is friendly and accomodating. I never have to wait long to be seen! I plan on being a regular and faithful patient to Dr. Higginbotham and his staff to ensure the health of my teeth and smile!


StarStarStarStarStar Courtney was really sweet and was very pleased with her professional way she took care of me. — 

Courtney was really sweet and was very pleased with her professional way she took care of me.


StarStarStarStarStar everyone was very nice and helpful. compassionate people who really care about their patients — 

everyone was very nice and helpful. compassionate people who really care about their patients. mom was very happy with everything and we look forward to her being able to eat better and have no more pain in her mouth.


StarStarStarStarStar Nothing, everything was perfect! I just wish I would of heard of this place of business years ago — 

Nothing, everything was perfect! I just wish I would of heard of this place of business years ago.I'm going to recommend this place to everyone!


StarStarStarStarStar Jessica and Dr. Higginbotham are great! — 

Jessica and Dr. Higginbotham are great! Always very friendly and easy to talk to. It makes going to the dentist not so bad. The ladies at the front desk are great too!


StarStarStarStarStar Everyone was very pleasant. Ashley did a great job cleaning my teeth and was very pleasant.  — 

Everyone was very pleasant. Ashley did a great job cleaning my teeth and was very pleasant.


StarStarStarStarStar Great experience.Thanks.Brinda McKinney — 

Great experience. Thanks. Brinda McKinney


StarStarStarStarStar Fast Service — 

During my routine cleaning, one cavity was found. However, he was able to quickly fill the cavity on the same visit, so I didn't have to come back another day. This was so convenient.


StarStarStarStarStar I love going to the dentist! — 

I love going to the dentist!


StarStarStarStarStar I have had the opportunity to see many different members of your staff, they are all absolutely... — 

I have had the opportunity to see many different members of your staff, they are all absolutely wonderful!


StarStarStarStarStar Staff is amazing. Very professional.  — 

Staff is amazing. Very professional.


StarStarStarStarStar Great staff! I just recommend maybe courtesy calls or letting patients know while checking in that... — 

Great staff! I just recommend maybe courtesy calls or letting patients know while checking in that you are running behind. This is the only appointment I have ever had to wait for so I was fine with it but just a suggestion for the future.


StarStarStarStarStar Everyone was extremely friendly and every time I've been there they have always been that way — 

Everyone was extremely friendly and every time I've been there they have always been that way. That alone makes my dental experience more relaxing. Add to that the state-of-the-art surroundings and technology making this dental practice elite in every way.


StarStarStarStarStar First Time Patient  — 

Made me feel very comfortable during my visit & explained the process of going forward. Thank you Dr. Brewer for making time to my dental emergency.


StarStarStarStarStar Everyone there is super, professional and makes your visit a great experience!!! — 

Everyone there is super, professional and makes your visit a great experience!!!


StarStarStarStarStar It would be nice if when someone comes in the room they should walk around front of the patient... — 

It would be nice if when someone comes in the room they should walk around front of the patient and speak to them before getting on the computer behind the patient


StarStarStarStarStar The people are great Michelle and dr. Brewer are really good and wee very nice.  — 

The people are great Michelle and dr. Brewer are really good and were very nice.


StarStarStarStarStar I would recommend a warm moist towel for patients to freshen their face.  — 

I would recommend a warm moist towel for patients to freshen their face.


StarStarStarStarStar You have a wonderful staff. Thank you so much for caring. — 

You have a wonderful staff. Thank you so much for caring.


StarStarStarStarStar Absolutely loved my dental assistant that attended to me. She was awesome and Dr — 

Absolutely loved my dental assistant that attended to me. She was awesome and Dr. Copeland was awesome!


StarStarStarStarStar Michelle is a great hygienist. — 

Michelle is a great hygienist.


StarStarStarStarStar Always a good visit.  — 

Jessica always does a good job. The front desk are always welcoming and friendly.


StarStarStarStarStar The staff is very friendly and I liked how she explained Everything she was doing as she worked on... — 

The staff is very friendly and I liked how she explained Everything she was doing as she worked on me


StarStarStarStarStar I was so pleased with my visit and how friendly everyone was it was a very great experience  — 

I was so pleased with my visit and how friendly everyone was it was a very great experience . Best by far!!!


StarStarStarStarStar From the moment I walk thru the door, to the hygeinist to anyone that I pass in the hall way, the... — 

From the moment I walk thru the door, to the hygeinist to anyone that I pass in the hall way, the entire staff is personable and a pleassure to be around.


StarStarStarStarStar You have some of the sweetest ppl I have ever meet working for you so thank you for that !!! :)  — 

You have some of the sweetest ppl I have ever meet working for you so thank you for that !!! :)


StarStarStarStarStar Honestly every single person I came in contact with went over and above to make my visit... — 

Honestly every single person I came in contact with went over and above to make my visit comfortable and to make me feel welcome.


StarStarStarStarStar Great Experience — 

My dental hygienist, I think her name was Heather, was great and very patient with me. She was a friendly face and did a great job with my deep cleaning.


StarStarStarStarNo Star Wait time — 

The staff was friendly and very helpful. The main problem we have had is the really long wait times. We waited an hour extra both times prior to being seen.


Reply

We are very sorry about your wait. At Higginbotham Family Dental we strive to get our patients back in a timely manner and we hope that your next appointment is a 5 star appointment. Thank you so much for your feedback!

StarStarStarStarStar I can truly say, Customer service at its best! Great service and wonderful people! Thank you!  — 

I can truly say, Customer service at its best! Great service and wonderful people! Thank you!


StarStarStarStarStar A great experience, overall! — 

A great experience, overall!


StarStarStarStarStar Everyone was very nice from the time I opened the front door to the time I left — 

Everyone was very nice from the time I opened the front door to the time I left. I received excellent explanations. I suppose I remember Molly's name because she spent the most time with me. Very good experience.


StarStarStarStarStar Jessica did an amazing job cleaning my teeth. Dr. Todd always makes me feel so calm — 

Jessica did an amazing job cleaning my teeth. Dr. Todd always makes me feel so calm. He does a great job!


StarStarStarStarStar I really dont recall names but i will say i do not like going to the dentist. But with — 

I really dont recall names but i will say i do not like going to the dentist. But with Higginbothat Family Dentistry my worries and fears quickly faded. I was told every time before anything was done and I felt very comfortable. I am due back to complete a crown and I am actually looking forward to it. Thank You!! Awesome Job!! Keep doing what you do best, making people feel welcome, comfortable, and actually wanting to come back and see you guys. Again, Thank You.


StarStarStarStarStar Mrs. Brewer is an excellent hygienist! I really enjoy my cleanings. — 

Mrs. Brewer is an excellent hygienist! I really enjoy my cleanings.


StarStarStarStarStar Everyone there is very considerate, and friendly. Make you feel very comfortable. — 

Everyone there is very considerate, and friendly.


StarStarStarStarStar Ashley is always so helpful and nice on phone.Everyone is so accommodating . — 

Ashley is always so helpful and nice on phone.Everyone is so accommodating .


StarStarStarStarStar Great Staff — 

I couldn't get in to my regular dentist and everyone at your office made me feel welcome. You took great care of me and made me feel as though I had been coming to you for years. Thank you for taking care of me and being so nice!


StarStarStarStarStar I would like to say the team was great they always make you feel special — 

I would like to say the team was great they always make you feel special. Everyone smiles and go over the top to take care of their patient,the minute you enter the office there is a calm,loving spirit of staff to assist you in any way they can.


StarStarStarStarStar Awesome Dentist and Staff! — 

I love Michelle and Dr. Higginbotham. They are always very friendly and super fast!


StarStarStarStarStar Always a great experience. Everyone is so nice and friendly — 

Always a great experience. Everyone is so nice and friendly


StarStarStarStarStar Seats in the waiting room could be a little taller. They are hard to get out of. — 

Seats in the waiting room could be a little taller. They are hard to get out of.


StarStarStarStarStar matt knight — 

great group of folks always a good experience


StarStarStarStarStar Jessica and Jocelyn both did a great job in making feel comfortable — 

Jessica and Jocelyn both did a great job in making feel comfortable. Jessica did a great job working on my teeth and was very patient with me.


StarStarStarStarStar Great Visit — 

Least painful root canal I have ever had!! I absolutely dread going to the dentist but you guys make it a breeze. Thank you


StarStarStarStarStar jessica brewer does a great job as always, front desk staff is friendly also — 

jessica brewer does a great job as always, front desk staff is friendly also


StarStarStarStarStar The reason why not so good is because your dental hygienist was asking about my personal affairs... — 

The reason why not so good is because your dental hygienist was asking about my personal affairs and it offended me pretty bad I convience my mom not to go back in upset she is just protective of her babies her name is Michelle


StarStarStarStarStar My hygienist RaeAnn was amazing. — 

My hygienist RaeAnn was amazing.. Also talked with the receptionist when I walked in who was super nice and the girl you talk with about financials and future appointments was very helpful as well with my questions about the APPLICATION on my iPhone. Great visit


StarStarStarStarNo Star Not a huge fan of the dentist — 

Not a huge fan of the dentist in general


StarStarStarStarStar Always very pleasent and nice visits when I go in.  — 

Always very pleasent and nice visits when I go in.


StarStarStarStarStar My dental hygienist helped me know how to clean my braces by taking time out to provide... — 

My dental hygienist helped me know how to clean my braces by taking time out to provide instructions and a speciality brush. I appreciated her encouragement and assistance.


StarStarStarStarStar They all are just Great!!!! — 

They all are just Great!!!!


StarStarStarStarStar Everyone is so nice and professional. I refer everyone I know to your dental office. — 

Everyone is so nice and professional. I refer everyone I know to your dental office.


StarStarStarStarStar Rae Ann and Dr Brewer rock! — 

Rae Ann and Dr Brewer rock!


StarStarStarStarStar Warm water rinse when working on teeth & rinsing mouth. — 

Warm water rinse when working on teeth & rinsing mouth.


StarStarStarStarStar I would like to see a kid friendly room. Something with cartoonish paintings on the walls, etc. — 

I would like to see a kid friendly room. Something with cartoonish paintings on the walls, etc.


StarStarStarStarStar Great service! — 

As always, everything was perfect.


StarStarStarStarStar Love everyone at Higginbotham! — 

All our needs were met. Everyone was kind and understanding.


StarStarStarStarStar Excellent — 

Services are excellent, treatment and financial options are always explained. The staff is very well organized and informed. I have never waited more than 5 minutes!


StarStarStarStarStar Great service  — 

The staff is always friendly & very good to explain procedures, etc.


StarStarStarStarStar The only thing I would change is that after my cleaning the dentist was not available to see me — 

The only thing I would change is that after my cleaning the dentist was not available to see me. If I wanted to see her I was going to have to wait 15 to 30 minutes for her to be at the office. This makes the second time that I did noteet with the dentist after my cleaning. I scheduled a 7am appointment so that I could get out early and go to work, waiting over my scheduled time was not an option. Can you please work on this??


StarStarStarStarStar I was greeted cheerfully! From the time I got there till the time I left I was treated... — 

I was greeted cheerfully! From the time I got there till the time I left I was treated wonderfully! They make me feel special! I like look forward to my visits!


StarStarStarStarStar Everyone went out of their way to make sure we felt comfortable ;-)) — 

Everyone went out of their way to make sure we felt comfortable ;-))


StarStarStarStarStar Jessica is absolutely amazing. I am always at ease with her and she is very gentle and thorough — 

Jessica is absolutely amazing. I am always at ease with her and she is very gentle and thorough. She is very personaable and always greets me personally with a professional attitude. She explains what she is doing at each step. She is GREAT. Of course Dr. Higginbotham is great too.My fear of going to the dentist has been lessened greatly since coming to Dr. Higginbotham. Thanks to all the staff for making this "dreaded" experience a lot more tolerable.


StarStarStarStarStar everyone was great on my visit and yes I would refer family and friend — 

everyone was great on my visit and yes I would refer family and friend


StarStarStarStarStar Implant and denture  — 

Looking forward to next visit to complete this work and be able to eat what I want again!!


StarStarStarStarStar My last visit to the dentist In Jonesboro was not good but this time I was treated with respect... — 

My last visit to the dentist In Jonesboro was not good but this time I was treated with respect and courtesy. The roof of my mouth was damaged badly last time but this time I am glad to report that the assistant went to great lengths to make sure that I was not hurt. I have made my decision on which dentist. Thank you.


Reply

We are so glad that you had a great experience. We hope you continue to have 5 star experiences at our office! Thank you for the feedback!

StarStarStarStarStar Valerie — 

Always love coming to your office! Great service!


StarStarStarStarStar Amazing service  — 

I am very scared by the dentist and they made me feel at ease and when it was all said and done I had no pain and felt relieved.


StarStarStarStarStar When I ask for tubes of bleach your office makes me feel like I ask for to much — 

When I ask for tubes of bleach your office makes me feel like I ask for to much. I get a couple of tubes to safe me from taking the time to stop by for more. I use it very sparingly and appreciate that you offer this. I just don't like being made to feel I'm asking for something I shouldn't.


StarStarStarStarStar very nice staff. And DR. Higginbotham was amazing — 

very nice staff. And DR. Higginbotham was amazing. He made me feel confident it what to expect in getting my new smile.


StarStarStarStarStar excellent  — 

Overall yall were very nice and helpful. I appreciate the courtesy and i felt very comfortable. Just wished i came to yall from the start... thanks


StarStarStarStarNo Star Great Care! — 

My hygienist was friendly, gentle and seemed to care very much about my comfort. The staff was friendly and explained the process each step of the way.


StarStarStarStarStar I am a big baby when it comes to the dentist, but this team made me EXTREMELY comfortable and at... — 

I am a big baby when it comes to the dentist, but this team made me EXTREMELY comfortable and at ease. They took the best of care and made this a basically pain free visit. Higginbotham Family Dentistry was the BEST dental experience I have ever had. Thank you so much.


StarStarStarStarStar ;) — 

Everyone was great. Dr. Brewer always does an awesome job.


StarStarStarStarStar The full mouth x rays could be different cause I have a small mouth and it is a little... — 

The full mouth x rays could be different cause I have a small mouth and it is a little uncomfortable getting it done for me personally


StarStarStarStarStar Great experience — 

Staff friendly and helpful


StarStarStarStarStar Everyone was excellent — 

Everyone was excellent. People ask me where I got my pretty white teeth and I always say Higginbotham on SW Drive.


StarStarStarStarStar Michelle and Dr. Brewer are always very friendly and make my experience a relaxed one — 

Michelle and Dr. Brewer are always very friendly and make my experience a relaxed one. Wait time was non-existent and check-out at the end of my visit was very quick. I love being in and out in less than 40 minutes!


StarStarStarStarStar Every person I came into contact with was extremely friendly and personable — 

Every person I came into contact with was extremely friendly and personable. Couldn't ask for better treatment.


StarStarStarStarStar Always a great experience!! Everyone is pleasant and professional!!!!! — 

Always a great experience!! Everyone is pleasant and professional!!!!!


StarStarStarStarStar On my previous visit I was told I needed a bottom bridge and I refused it because I cannot afford... — 

On my previous visit I was told I needed a bottom bridge and I refused it because I cannot afford it. This visit my top bridge came off and I felt like all of my options were not discussed with me. Again, I cannot afford a bridge. I question why this top bridge only lasted for 4 years when my previous bridges have lasted well over 20 years. I spoke with Dr. Todd on the phone about dentures and he doesn't want me to go that route. I asked him about the bottom bridge and he was going to get back to me the next day so I could make a decision on bridges for both the top and bottom, or just go with dentures all around. Dr. Todd never returned my call and at this point I don't know if I am getting bridges, dentures, or what??? I had to go back to have the temporary bridge glued back on yesterday because it came off again. I have put so much money in my mouth and if it's not going to last any longer than 4 years, I cannot continue to do it.


StarStarStarStarStar you guys are great and your staff is very friendly and kind and they all seem like family warm... — 

you guys are great and your staff is very friendly and kind and they all seem like family warm feeling great job


StarStarStarStarStar Love Lisa burton! Best dental hygienist ever! — 

Love Lisa burton! Best dental hygienist ever!


StarStarStarStarStar Everyone is so nice there. — 

Everyone is so nice there.


StarStarStarStarStar Outstanding customer service — 

Everyone at the office is always very friendly and happy to see me. Very attentive staff!


StarStarStarNo StarNo Star Rushed  — 

You could tell they were very busy, but it seemed way to scattered. The dentist was rough on my teeth and I had to wait over 30 minutes to be seated. It wasn't the usual visit.


Reply

We are sorry for the inconvenience. We strive to stay on schedule and to get you back in a timely manner. We hope that your next appointment will be a 5 star experience.

StarStarStarStarStar Great People — 

I loved Dr. White and his assistant, they take the fear out of "the dentist" for me! Thanks Kim Daniels


StarStarStarStarStar Everyone was friendly and professional!!!  — 

Everyone was friendly and professional!!!


StarStarStarStarStar awesome friendly experience — 

All the staff were extremely friendly and explained everything they were doing. I definitely would say it was the best dentist experience I ever had.


StarStarStarStarStar the woman who cleaned my teeth was pretty. — 

the woman who cleaned my teeth was pretty.


StarStarStarStarStar Very Happy — 

Great people!! Very friendly :)


StarStarStarStarStar Had a dentist in the past to put lubricant on lips which was nice since it's winter and mine were... — 

Had a dentist in the past to put lubricant on lips which was nice since it's winter and mine were dry to start with, made things more comfortable.


StarStarStarStarStar The drilling was long and really loud — 

The drilling was long and really loud. Headphones with music or something blocking the sound would have helped. Might be something to look into.Some dentist in my lifetime had headphones/music I believe.


Reply

We are so sorry for you experience! We do indeed have headphones for music. We are sorry that no one offered these to you, it is our policy to ask every patient! We hope next time will be a better experience for you!! Thank you for your feedback!

StarStarStarStarStar Excellent job — 

Where very good with my 4 year old boy....


StarStarStarStarStar Excellent job — 

Where very good with my 4 year old boy....


StarStarStarNo StarNo Star When the dentist is talking to me he needs to come up in front of me where I can see him — 

When the dentist is talking to me he needs to come up in front of me where I can see him. It's hard to twist around in those chairs. He was very nice but seemed rushed and stood behind me while explaining my options until I asked him to come in front where I could see him and ask him some questions.


StarStarStarStarStar Very quick visit, yet thorough — 

Very quick visit, yet thorough


StarStarStarStarStar I was very impressed with the friendliness of everyone from the moment I walked in the door — 

I was very impressed with the friendliness of everyone from the moment I walked in the door. Jill, the Dental Assistant, was very pleasant during my visit, as well as the Dental Hygienist. With all the choices of places to go, I feel like the way you are treated from the first phone call all the way through the visit process until patient walks out the door. I've always been told that people don't care how much you know, until they know how much you care!! I feel that my visit at Higginbotham Clinic was just that, they showed how much they cared about their patients as well as how much they knew!! Thanks so much for making my visit a pleasant one!!


StarStarStarStarStar Raven Faith and Molly are all super sweet! — 

Raven Faith and Molly are all super sweet!


StarStarNo StarNo StarNo Star Painful Teeth Cleaning :( — 

The girl who was cleaning my teeth was very sweet. However, I tried telling her that she was hurting me at times. She was WAY too rough on my gums! My entire gum line (on both the top and bottom) was very tender and sore for two days! I even had a few small sores where she had dug around in my mouth so much with the tools. I am glad that she wants to be thorough, but that is the second time I have had my teeth cleaned and left in pain! It's not because I have poor hygiene or my mouth is too sensitive either. I brush twice a day - religiously and floss regularly. I just don't think that a routine cleaning should leave me in pain for two days afterwards!


Reply

We are so sorry that you have had this experience with your teeth cleanings. We always try and make sure all of our patients are comfortable and pain free. Thank you so much for the feedback and we hope that your next cleaning will be a 5 star experience and pain free.

StarNo StarNo StarNo StarNo Star I have the best hygienist. She is so caring and thoughtful. — 

I have the best hygienist. She is so caring and thoughtful.


StarStarStarStarStar Madison and she did a great job and was very professional  — 

Madison and she did a great job and was very professional


StarStarStarStarNo Star Madison had great bedside manners and was a pleasure!  — 

Madison had great bedside manners and was a pleasure!


StarStarStarStarStar Everyone is so great I really appreciate yall — 

Everyone is so great I really appreciate yall


StarStarStarStarStar I was very happy with my visit there — 

I was very happy with my visit there. Jill done a great job talking to me and making me feel like I've been coming there for years. Jennifer? Dental hygienist? I think that was her name she was great she explained everything very well and super nice. Dr.White done a great job as well. Thank you!


StarStarStarStarNo Star Dr. Higginbotham no longer accepts my insurance, so I have to see a different dentist. — 

Dr. Higginbotham no longer accepts my insurance, so I have to see a different dentist.


Reply

We have several dentists that are in network with your insurance. Although Dr. Higginbotham is not in network with your insurance, but he will still gladly accept your insurance. Thank you for your feedback!

StarStarStarStarStar Coach Penry — 

Five stars; two thumbs up.


StarStarStarStarStar every one in the office was very pleasant we liked everyone thank you very much john watkins and... — 

every one in the office was very pleasant we liked everyone thank you very much john watkins and glenda riley


StarStarStarStarNo Star Great Service — 

Entire staff was very welcoming. Also found the in house plan for those who do not have dental insurance to be helpful.


Reply

Thank you so much for your feedback! Let us know next time how we can make your experience a 5 star experience!

StarStarStarStarStar Madison is so kind and patient. Thanks for always making me feel at ease — 

Madison is so kind and patient. Thanks for always making me feel at ease. I have never been to a dentist office that made me feel proud of my smile. Dr. Higginbotham is the best and I would recommend this practice to everyone. Thanks again for allowing me to see the beauty in my smile.


StarStarStarStarStar The only thing I could suggest is we tried bringing our 3 year old for his first appointment lets... — 

The only thing I could suggest is we tried bringing our 3 year old for his first appointment lets just say it didn't happen maybe have a nook mural painted to tailor little kids such as jungle theme or planets etc just one nook that may help with unwilling children


Reply

Thank you for your suggestion! Although we take kids, we cater more to adults! We do have a toy chest for kids and enjoy seeing them! We will see you at your next appointment! Thanks again!

StarStarStarStarStar Enjoy talking and visiting with Jessica and staff while getting my teeth taken care of at the same... — 

Enjoy talking and visiting with Jessica and staff while getting my teeth taken care of at the same time! Helps takes your mind off of the procedure. And the DR is great, too!


StarStarStarStarStar Just wanted to say I encouraged my husband to switch and he is pleased too.  — 

Just wanted to say I encouraged my husband to switch and he is pleased too.


StarStarStarStarStar Good service!!!!! — 

Higginbotham dentistry has a way of making you feel at home


StarStarStarStarStar Great — 

Always a great experience.


StarStarStarStarStar Happy with Service — 

Everyone was very friendly and helpful. Will definitely be back to get my dental work done. I'm looking forward to finally getting my teeth back to a healthier state. Thanks!


StarStarStarStarStar Very professional & efficient personnel — 

Very professional & efficient personnel


StarStarStarStarStar excellent dentistry office! — 

happy to be able to go to this denistry office.


StarStarStarStarStar Love the place!  — 

Wonderful people! Always a smile on their faces! (=


StarStarStarStarStar Staff was a joy — 

I've been to several Dental offices and the staff always seems to be especially nice and this place was no exception. You don't want people working on your body/mouth that have attitudes. As far as skill is concerned, they were confident (rightfully so).


StarStarStarStarStar Chelsey was my dental hygienist and she was absolutely wonderful — 

Chelsey was my dental hygienist and she was absolutely wonderful. When I came in I could barely open my mouth and she was so patient and gentle. She made sure I was in no pain throughout the x-Ray and cleaning process. I am extremely partial to Todd and really did not want to see anyone but him. Unfortunately he was unavailable so the staff assured me Dr. White would take care of me. He was wonderful and I can not brag on them enough for their excellent care and service.


StarStarStarStarStar Amazing Team! — 

Madison, Really helped me calm down when i was nervous and explained everything to me, to where I could understand it! All of the other ladies were amazing as well, I just can't remember everyone's name!


StarStarStarStarStar Was a fast but thorough dental apptKeep up the great work :) — 

Was a fast but thorough dental appt Keep up the great work :)


StarStarStarStarStar Good — 

They are really nice and helped me out alot


StarStarStarStarStar Service — 

Everything went well, great staff, great people


StarStarStarStarStar Not so afraid of the dentist  — 

EVERYONE WAS SOOOOOOOOOOOOOOO AWESOME! Dr. White was very nice and understanding as well as ms mollie, the ladies who done my X-rays, ms faith was very nice and also the other lady at the check out desk. They were all very sweet even though they stayed late, they were awesome! They answered any and all questions I had! A little more at ease with going to a dentist now. Thank you guys so much for all you've done so far.


StarStarStarStarStar Excellent Care! We love using Higginbotham Family Dental — 

We sincerely appreciate the excellent care we received during our recent visit.The staff is always very welcoming and make sure that we are comfortable during any procedures that are required. The professionalism in care we received is top notch. We recommend Higginbotham Family Dental to all our friends and family.


StarStarStarStarStar Everyone was friendly and sweet. — 

Everyone was friendly and sweet.


StarStarStarStarStar I am always taken good care of at your clinic — 

I am always taken good care of at your clinic. I feel very welcomed and incredibly comfortable during my appointments. The girls at the front desk are very attentive from the time I arrive and always wish me well when I'm leaving. Bless Ms Faith, I had to cancel & reschedule my last appt so many times I was embarrassed, but she was so sweet and worked hard to get me in. Raeann is the best, very professional and extremely proficient in her job duties. Dr. Brewer is wonderful. I'm so proud that I picked your clinic for all my dental needs. Thank you:)


StarStarStarStarStar I love my dentist and my dental hygienist! They are both awesome!!  — 

I love my dentist and my dental hygienist! They are both awesome!!


StarNo StarNo StarNo StarNo Star I had a 4 pm appointment — 

I had a 4 pm appointment. After sitting through 25 minutes of xrays that I did not want, I still had not been seen by a hygienist. I waited until 4:45 then left due to another obligation at 5:00. This made it necessary to schedule another appointment to get a simple cleaning that I requested. If this is how this office operates, I won't be a patient long.


Reply

For new patients at Higginbotham Family Dental, it typically takes about an hour for a cleaning. This is because we have to get your x-rays, do a cleaning, and an exam. We are so sorry for your wait and hope that at your next visit is a 5 star visit. Thank you so much for your feedback and we look forward to seeing you at your next appointment.

StarStarStarStarStar Jessica is always amazing — 

Jessica is always amazing


StarNo StarNo StarNo StarNo Star I will be mailing a letter once I get back in town explaining in detail with my experience with... — 

I will be mailing a letter once I get back in town explaining in detail with my experience with your practice. Unfortunately to complete this survey I had to give one star which I would not have done.


Reply

We always appreciate feedback good or bad. We look forward to reading your letter and thank you again for your feedback.

StarStarStarStarStar The young lady who met me as I came in was wonderful and so friendly — 

The young lady who met me as I came in was wonderful and so friendly. The young lady who cleaned my teeth was outstanding and so good. Dr. Copeland was not there but Dr. Brewer came in and talked to me. She was GREAT as well. I appreciate your professionalism, your help in working me in for appointments early or late in the day. and all of your staff is so friendly. thanks, Sue


StarStarStarStarStar Awesome visit! — 

The staff is always super friendly. I always knew exactly what was being done and why. The different options available for my situation were discussed thoroughly with me by Dr. White and Dr. Higginbotham. I would recommend Higginbotham Dental to everyone!


StarStarStarStarStar Fabulous I am new to town and called at the last minute and everyone could not have been more... — 

Fabulous I am new to town and called at the last minute and everyone could not have been more accommodating thanks


StarStarStarStarStar Very professional, excellent service. — 

Very professional, excellent service.


StarStarStarStarStar excellent experience — 

I haven't stopped bragging on you guys since my dentist appointment yesterday. I've called everyone I know to let them know they have to switch now!!!


StarStarStarStarStar Yes it was a good appointment the person that took care of me was very professional and very kind... — 

Yes it was a good appointment the person that took care of me was very professional and very kind with my boys i liked the profesional hospitality she had thank you


StarStarStarStarStar Jessica (Bruce) Brewer is the best — 

Jessica (Bruce) Brewer is the best


StarStarStarStarNo Star great svc — 

I enjoyed the conversation.


Reply

Thank you for your feedback! We would love to know what we can do next time to receive 5 stars from you!

StarStarStarStarStar RaeAnn is awesome and so is Dr. Brewer. I'll keep coming back as long at they're working there.  — 

RaeAnn is awesome and so is Dr. Brewer. I'll keep coming back as long at they're working there.


StarStarStarStarNo Star Good Job — 

As always, good visit, friendly staff, and will tell others about y'all.


Reply

Thank you for your feedback! We would love to know what we can do next time to receive 5 stars from you!

StarStarStarStarStar The hygienist was great--Melissa--I think her name was??? Everyone is nice and helpful in your... — 

The hygienist was great--Melissa--I think her name was??? Everyone is nice and helpful in your office.


StarStarStarStarStar MY HYGENIST WAS FANTASTIC. SHE THOROUGHLY EXPLAINED WHAT SHE WAS DOING AND WHY SHE WAS DOING IT — 

MY HYGENIST WAS FANTASTIC. SHE THOROUGHLY EXPLAINED WHAT SHE WAS DOING AND WHY SHE WAS DOING IT. I HAD A TOOTH THAT WAS SENSITIVE AND SHE MADE A SUGGESTION TO THE DENTIST THAT HE AGREED WITH ON A POSSIBLE SOLUTION.


StarStarStarStarStar Best dental experience I've had!! — 

Best dental experience I've had!!


StarStarStarStarStar Everyone was very friendly and helpful!  — 

Everyone was very friendly and helpful!


StarStarStarStarStar Excellent — 

You guys got me in quick, and resolved the big issue quickly.


StarStarStarStarStar Friendly staff and great service. Availability after 5pm is great! — 

Friendly staff and great service. Availability after 5pm is great!


StarStarStarStarStar Keep doing what you are doing!! — 

Keep doing what you are doing!!


StarStarStarStarStar Friendly/ prompt — 

The associates were friendly and helpful, explaining payment and insurance options. Great visit. Thank you!


StarStarStarStarStar Best dental experience yet! ;) — 

Never have I ever been to any appt where I was treated with so much respect. Everyone has a smile on their face. Everyone explained everything to me before and/or while it happened. Very courteous, very hospitable and with just the first visit I love everyone and would be glad to refer every I know! :)


StarStarStarStarStar friendly staff — 

All the staff were exceptionality friendly. Dr. White was very pleasant & detailed. I'm so glad I switched dentists. I really do like the fact I was offered same day cavity filling.


StarStarNo StarNo StarNo Star Whitening had been discussed with Julia at a prior appt for when braces were removed — 

Whitening had been discussed with Julia at a prior appt for when braces were removed. Faith made our appointment for cleaning and whitening. No one told Us she had to be 16. We waited for over an hour In the waiting room. When I asked About this, faith said it was because of verifying new insurance. I am aware this is very quick and is done online. Overall not happy.


StarStarStarStarStar Very pleasant and professional experience.  — 

Very pleasant and professional experience.


StarStarStarStarStar As always I absolutely love Jessica as my hygenist — 

As always I absolutely love Jessica as my hygenist. She is gentle and caring, always making sure she's not hurting me, etc. Dr. Higginbotham is also aweseome. Before coming to Higginbotham's, I dreaded going to the dentist. Even though I still have some anxiety about the dentist office, I'm at so much more ease with both Jessica and Dr. Higginbotham. I think they are the greatest ever!


StarStarStarStarStar Great Experience :) — 

I had a great time, everyone was very kind and I had a great experience!


StarStarStarStarNo Star FREE OR GUEST WIFI — 

I would really prefer FREE OR GUEST WIFI. My over all experience was great.


StarStarNo StarNo StarNo Star I came for a cleaning which I did not get. Numerous xrays were taken — 

I came for a cleaning which I did not get. Numerous xrays were taken. I was told that the office had "double booked" and that I would need to have a more "indepth" cleaning and there would not be enough time. Altogether I was there almost 2 hours. I just don't think I will be coming back. The dentist was very nice and I appreciated his time.


StarStarStarStarStar Great service — 

Great service and nice looking facility. Friendly staff too


StarStarStarStarStar Love my Hygentist and Dr — 

Love Michelle and Dr Higginbotham They are they greatest


StarStarStarStarStar Jonesboro staff were very kind. — 

Jonesboro staff were very kind.


StarStarStarStarStar There is really nothing I would change. Your office is very comfortable, and the staff is Great — 

There is really nothing I would change. Your office is very comfortable, and the staff is Great. I was very relaxed, and have no doubts about coming back or referring friends or family..


StarStarStarStarStar Great office staff. They were very friendly. Michelle, the dental hygienist was very good — 

Great office staff. They were very friendly. Michelle, the dental hygienist was very good. I would definitely recommend Higginbotham Family Dental to anyone.


StarStarStarStarStar Love Megan, Dr. Todd, especially Courtney--Molly and Faith are great — 

Love Megan, Dr. Todd, especially Courtney--Molly and Faith are great


StarStarStarStarStar Everyone did a great job and very laid back and made it a pleasant experience!!!! — 

Everyone did a great job and very laid back and made it a pleasant experience!!!!


StarStarStarStarStar I was made to feel comfortable, valued and important — 

I was made to feel comfortable, valued and important. Excellent visit and I look forward to a long relationship with Higginbotham Dental.


StarStarStarStarStar Everyone made feel so comfortable while I was there. I am glad that I was referred to your office — 

Everyone made feel so comfortable while I was there. I am glad that I was referred to your office.


StarStarStarStarStar best darn dentist office in town....... — 

best darn dentist office in town.......


The girl that did my X-rays, which I don't recall her name was very patient and sweet to me and... — 

The girl that did my X-rays, which I don't recall her name was very patient and sweet to me and made my dental experience less stressful for me.


StarStarStarStarStar Due to my own schedule restrictions, I did not see my usual hygienist or dentist — 

Due to my own schedule restrictions, I did not see my usual hygienist or dentist. I usually see Ashley & Dr. Higginbotham. This visit, I believe I saw Madison and a new dentist I had not met before. Both made me feel very comfortable, which in not as easy task given my higher than average anxiety about visiting the dentist office (no offense intended).


StarStarStarStarStar dental appt. — 

Dr. Copeland is my favorite dentist. His Staff do excellent work.


StarStarStarNo StarNo Star For the price of your cleaning and checking, at other dentist's I can get the same service for... — 

For the price of your cleaning and checking, at other dentist's I can get the same service for less money.


Reply

Our prices are comparable to the usual customary rate in this area. If you feel like you should go else where we completely understand.

StarStarStarStarStar I always have a good experance! Everyone is always pleasant from the time I walk in til I leave — 

I always have a good experance! Everyone is always pleasant from the time I walk in til I leave. Jessica is so sweet she put me at ease! I could tell she read my chart she knew what I was there for and we talked about the procedures and which one we needed to take care of first and go from there. I have to say I am 43 and when I go to Dr. Higgenbothems office I feel more relaxed than any other dentist off ice! :)


StarStarStarStarStar mom — 

Great service and friendly staff!


StarStarStarStarStar the whole staff made me feel like I was at home, part of my family — 

the whole staff made me feel like I was at home, part of my family. /This is rare in this day and age. Thank you all.


StarStarStarStarStar Jessica was very caring and professional — 

Jessica was very caring and professional. I feel she did an excellent job cleaning and checking my teeth. Dr. Higginbotham made me feel special and thoroughly explained my treatment plan. The young lady who went over the payment plan and checked me out was also very kind and professional.


StarStarStarStarStar Everything and everyone were just great. Great service! — 

Everything and everyone were just great. Great service!


StarStarStarStarStar Madison and Faith were very receptive and courteous. A great visit! — 

Madison and Faith were very receptive and courteous. A great visit!


StarStarStarStarStar All the staff was great!  — 

All the staff was great! Wouldn't change a thing about my appointment. Thanks so much!


Saddened that my hygeniest, Ashley, is no longer there. — 

Saddened that my hygeniest, Ashley, is no longer there.


you do a good job. The lady that cleaned my teeth was wonderful — 

you do a good job. The lady that cleaned my teeth was wonderful


Everyone was very nice and friendly. Thankful that I could be worked in — 

Everyone was very nice and friendly. Thankful that I could be worked in. Both Courtneys were very knowledgeable and answered my questions easily. I felt very comfortable with them and Dr. Copeland.


StarStarStarStarStar Everyone was friendly and helpful. — 

Everyone was friendly and helpful.


StarStarStarStarStar Everything went great. Betty — 

Everything went great. Betty


StarStarStarStarStar Valerie — 

Love Dr Higginbotham! His energy and knowledge are first class! I'm not sure of the name of the hygienist that I seen but she was also very helpful and listened to what I had to say about my problems. I also love my regular hygienist Jessica Bruce! Thanks for everything!


StarStarStarStarStar Everything was fantastic!!! — 

Everything was fantastic!!!


StarStarStarStarStar My visit was amazing — 

My visit was amazing. This is the first time in my life that I have come to the dentist and not had to have follow up care. No root canals or cavities for 1 full year. I am beyond happy:)


StarStarStarStarStar The entire team there is great — 

The entire team there is great. Michelle is the best, she and Dr Todd always make me feel like I am more than just another patient. Your service there is really appreciated, from the front desk, all the way to the back, uo to the point you are walking back out the door. Everyone does an exceptional job at making me feel comfortable , as well as a valued patient.


StarStarStarStarNo Star Great service! — 

Everyone was kind and very pleasant !


StarStarStarStarStar Madison and Dr — 

Madison and Dr. Higginbotham were phenomenal during my first visit and very understanding of my anxiety when it comes to dental procedures! I appreciate how accommodating and patient they both were.


StarStarStarStarStar Dentist White — 

Everyone was so nice! They offered different products and did a great job cleaning my teeth!


StarStarStarStarStar Michelle was very friendly!! We had a great talk and she made me feel very comfortable!!! Thanks — 

Michelle was very friendly!! We had a great talk and she made me feel very comfortable!!! Thanks


StarStarStarStarStar Faith is so friendly. Reann is always awesome!  — 

Faith is so friendly. Reann is always awesome!


StarStarStarStarStar Thank You! — 

Once again, I was very pleased with my visit. I was greeted the moment I walked in the door. Everything was explained in detail. The hygienist and dentist were friendly and very aware of my comfort level through the whole process. Thank you!


StarStarStarStarStar Had a great time! Love the staff! Very friendly! — 

Had a great time! Love the staff! Very friendly!


StarStarStarStarStar Love or visit, the kids were very happy with their care!! — 

Love or visit, the kids were very happy with their care!!


StarStarStarNo StarNo Star For whatever reason, service was very slow. Got the cleaning promptly (Allison Diggs) — 

For whatever reason, service was very slow. Got the cleaning promptly (Allison Diggs). Dentist & assistant was having to split time between me and other patients that were backed up. Was there over 4 hours.


Reply

We apologize that service was slower on the day of your appointment. We usually try very hard to stay on time but sometimes while the dentist is performing treatment on patients it takes longer than expected which causes us to behind. We assure you that we will be prompt at your next visit.

StarStarStarStarStar Allison and Dr Copeland — 

Allison and Dr. Copeland were awesome! Very helpful and explained what was going on with my teeth! I will be using you guys from now on! Thanks for great service!


StarStarStarStarStar visit — 

good people goo d service


StarStarStarStarStar Great Staff — 

I love the staff at Higginbotham Dental. They are all so nice and have a genuine interest in their patients. It's such a comfortable atmosphere that I feel like I have always been a patient there. Dr. Brewer and her hygienist Michelle are my favorites! : )


StarStarStarStarStar Great visit — 

Friendly, fast, and efficient!


StarStarStarStarStar Great Visit! — 

I don't like going to the dentist, but with great staff makes it a lot easier to go.


StarStarStarStarStar Hygienist  — 

RaeAnn was the best!! Very gentle!


StarStarStarStarStar Excellent visit with dentist and her assistant — 

Excellent visit with dentist and her assistant


StarStarStarStarStar Pain-free extraction — 

My first visit was to extract a tooth. It ended up being a breeze. No pain and no discomfort. They made sure I knew my options and understood the cost. I will definately tell my friends but not my enemies. This is a 5 star practice. Highly recommend.


StarStarStarStarStar Allison, hygienist, Dr. Copeland — 

Allison, hygienist Allison was friendly and made my experience wonderful. Dr. copeland fixed my cavity on the spot and was comfortable the entire time. Will recommend!


StarStarStarStarStar Great experience! — 

My visits have always been positive.


StarStarStarStarStar Everyone was very helpful and caring. — 

Everyone was very helpful and caring.


StarStarStarStarStar Great Service!! — 

Everyone was very kind and helpful.


StarStarStarStarStar Michelle is the best hygienist in town!! I would never see anyone else besides her! She should get... — 

Michelle is the best hygienist in town!! I would never see anyone else besides her! She should get a bonus just for being amazing!


StarStarStarNo StarNo Star Care is always great but we had to wait 30 mins for our appointments and they were scheduled for... — 

Care is always great but we had to wait 30 mins for our appointments and they were scheduled for 10:30 and 11:00 am! Every time we have to wait and that is frustrating!


Reply

I am so sorry your family had to wait but unfortunately sometimes some procedures take longer than we anticipate which causes us to run behind, but we will make a note in your chart and try our best to stay on time for you and all of our patients.

StarStarStarStarStar I was treated very well by all staff and was highly impressed with the facility on how comfortable... — 

I was treated very well by all staff and was highly impressed with the facility on how comfortable and clean it was.


StarStarStarStarStar Rayanne Carter, my dental hygienist, is excellent!  — 

Rayanne Carter, my dental hygienist, is excellent!


StarStarStarStarStar Great service — 

I have been putting off going to see a dentist for several years and I would like to thank the staff for treating me with dignity and respect despite my dental issues. It only reassures my confidence that I will return and am happy that they take care of my husband and daughter as well.


StarStarStarStarStar My technician was very friendly thanks a lot! And my business on the phone with Faith was great!... — 

My technician was very friendly thanks a lot! And my business on the phone with Faith was great! Thanks for her friendliness and help!


StarStarStarStarStar I have never had a bad visit. Everyone makes me feel welcome with there friendly greetings . — 

I have never had a bad visit. Everyone makes me feel welcome with there friendly greetings .


StarStarStarStarStar Jessica is fantastic and the new assistant Dana was very nice. — 

Jessica is fantastic and the new assistant Dana was very nice.


StarStarStarStarStar Molly  — 

Molly is the first one a patient sees and she is great. Friendly and very helpful. It was my first visit and was very pleased by the way I was treated by everyone involved.


StarStarStarStarStar dental visit — 

I was well satisfied with my visit.


StarStarStarNo StarNo Star There were several people who did things in my mouth, and I had no idea who they were — 

There were several people who did things in my mouth, and I had no idea who they were. Also, my past few cleanings have been rather painful.


Reply

Seth I am so sorry all the staff did not introduce themselves to you as they were working on you. We normally introduce ourselves to every patient. We will be sure to get with the staff that helped during your treatment and remind them how important it is to let our patients know who we are and what will be doing for them at their visit. Thank you for letting us know and trusting us to take care of your dental needs.

StarStarStarStarStar EVERYTHING WAS FINE WOULD LIKE TO HAVE A PRINT OUT OF THINGS THAT NEED TO BE DONE TO MY TEETH AND... — 

EVERYTHING WAS FINE WOULD LIKE TO HAVE A PRINT OUT OF THINGS THAT NEED TO BE DONE TO MY TEETH AND COST. SO I CAN GET A PLAN


StarStarStarStarStar Great staff and dentist! — 

Great staff and dentist!! Extremely friendly and knowledgeable.


StarStarStarStarStar Everyone was great (Michelle, but can't remember all the ladies names) they all made me feel... — 

Everyone was great (Michelle, but can't remember all the ladies names) they all made me feel welcome and lots of laugh and jokes! They are so wonderful! No need to change anything! Love it like it is! (=


StarStarStarStarStar Jessica was very informative with any questions I had regarding the long term care of my teeth and... — 

Jessica was very informative with any questions I had regarding the long term care of my teeth and gums. I was completely relaxed during the visit and attribute that to the professionalism and attentiveness of the staff at the office.


StarStarStarStarStar Great service! — 

We love the professional care we always receive from Higginbotham Family Dental!


Dr.White was very Nice & understandable i Really enjoy my visit thanks Dr. White  — 

Dr.White was very Nice & understandable i Really enjoy my visit thanks Dr. White


StarStarStarStarStar I was a new pt and a work in that is why I had such a long wait — 

I was a new pt and a work in that is why I had such a long wait. I was in alot of pain, I dont know how many times I went to the restroom to put oragel on my teeth and gums. It would be nice if pt's in pain could be triaged? At least numbed up while they wait. And it would have been nice to have had some tinted safety glasses to wear during my root canal. Due to my severe tooth ache my head was pounding which laid back the bright light was intense along with a little debris and water spray from my dental work sometimes hitting me in the eye. The above is just suggestions. I was AMAZED with my dental experience. I am scared to death of the Dentist which goes all the way back to the traveling dental van as a child. I dont know if it was because I was in so much pain but the dentist that worked on my tooth was the best. I never have had dentist ask every 45 seconds are you doing ok. I have experienced in the past I had to deal with the pain. THANK YOU SO MUCH!


StarStarStarStarStar I was pleased with the staff's professionalism and courtesy. — 

I was pleased with the staff's professionalism and courtesy.


StarStarStarStarStar Daughter's First Visit (3 yrs old) — 

We were so pleased with Westleigh's first dental visit! The Jonesboro office has such a friendly and comfortable, yet professional environment and our whole family enjoyed the visit. Raeann was an amazing hygienist and extremely fun, playful, and entertaining for Westleigh to enjoy! We are so thankful for our Higginbotham team that goes above and beyond the expectations of dentistry! :)


StarStarStarStarStar The nicest dental staff I have encountered. — 

The nicest dental staff I have encountered.


StarStarStarStarStar Service and treatment was great. Michelle is the reason I stay with Higgenbotham — 

Service and treatment was great. Michelle is the reason I stay with Higgenbotham. Ok, I've always liked the Dentist too ;-). The staff is welcoming when I arrive and kind when I leave. Everyone always seems in a good mood and there are lots of smiles. Must be a good place to work too!


StarStarStarStarStar last Visit — 

thorough, professional, caring, most of all "cool"


StarStarStarStarStar I had to use Michelle because Jessica was off. And she was awesome — 

I had to use Michelle because Jessica was off. And she was awesome. I really appreciate you taking care of me. Buy the lot next door so you can make it prettier.


StarStarStarStarNo Star Prices higher than competiton, yet service is great — 

Prices higher than competiton, yet service is great


Reply

Ramona, I am sorry that you have found our prices to be high. We do admit we are not necessarily the cheapest place in town but we do keep our prices competitive by making sure they are close to the usual and customary prices of other dentist in town and if we are in network with your insurance we take the necessary in network write off discounts. We are in network with most insurances so most of our patients receive this discount. We are glad the service was great and look forward to seeing you at your next dental appointment.

StarStarStarStarStar After my cleaning I had to wait at least another 15 or more minutes to see the dentist — 

After my cleaning I had to wait at least another 15 or more minutes to see the dentist. This is the area that causes my appt. to go from 1 to up to 2 hours. I don't feel there is a need to have the dentist look in my mouth each time I have a cleaning unless I have a history of issues which I don't.


StarStarStarStarStar Everyone is very friendly !! — 

Everyone is very friendly !!


StarStarStarStarStar Madison was excellent and made me feel very comfortable, great job Madison.  — 

Madison was excellent and made me feel very comfortable, great job Madison.


StarStarStarStarStar Excellent employee. Courtney — 

You have to get Great employee Like Courtney She's the best I have seen Over They she make me feel comfortable She's very patient And she Explain very well To my Satisfaction, really professional She take Very good Care for ME.


StarStarStarStarStar great place — 

always feel comfortable and have things explained well


StarStarStarStarStar My appointment went great — 

My appointment went great. I was told that my previous problems still exist, and that i still yet need a crown and a cavity filled. (exactly what i expected) However, the receptionist called later on and said that i needed 2 crowns. (rather than the one crown that was previously mentioned.) I am still confused on why the 2nd crown is needed and i plan to call about it soon. I would like a summary of the dental work that i need listed by priority level. I would also like to know the price of each proceedure.


StarStarStarStarStar I haven't seen a dentis in 28 years and your team from the front desk to the financial specialist... — 

I haven't seen a dentis in 28 years and your team from the front desk to the financial specialist did a great job making me feel comfortable,safe, and welcome.... Thank You!


StarStarStarStarStar The receptionist, Faith, was very comforting and friendly. The assistant to Dr — 

The receptionist, Faith, was very comforting and friendly. The assistant to Dr. Higgenbotham, Jenny ( I'm not exactly sure that was her name) was absolutely the best! She has wonderful chair side manners and was willing and happy to answer any questions I had. She also understood I had a phobia of needles and did her best to comfort me through it. Dr. Higgenbotham was very polite and informative throughout the entire process. Great service from start to finish!


StarStarStarStarStar Diana — 

Cleaning was done fast and efficiently


StarStarStarStarStar I absolutely love being met by Ashley — 

I absolutely love being met by Ashley. She has a way of making you feel like you stepped into a family home. Everyone smiles and greets me every time. Thank you!


StarStarStarStarStar Service — 

Awesome service...great staff!!


StarStarStarStarStar Really great bunch of folks. Thanks so much. :D — 

Really great bunch of folks. Thanks so much. :D


StarStarStarStarStar great customer service. — 

Everyone was awesome, very nice and great customer service.


StarStarStarStarStar My dentist was not in the office and another dentist took care of me — 

My dentist was not in the office and another dentist took care of me. Everyone in the office, beginning with the young ladies who answered the phone to those greeting me to the ones who took xrays were SOOOO friendly. I am so happy that Dr. Copeland is now associated with you. Thanks so much for the best first visit I have ever had.


StarStarStarStarStar The dental assistant assigned to me was very nice and gave me a better understanding of my teeth... — 

The dental assistant assigned to me was very nice and gave me a better understanding of my teeth and my options.


StarStarStarStarStar Great Visit!  — 

I always enjoy coming to see Ashlee. She does a great job, and she is very friendly!


StarStarStarStarStar The service was outstanding. Thank you. — 

The service was outstanding. Thank you.


StarStarStarStarStar Everyone there was great! Michelle did an outstanding job — 

Everyone there was great! Michelle did an outstanding job. the general atmosphere was very cheerful.


StarStarStarNo StarNo Star I was not happy with having to wait — 

I was not happy with having to wait. You had called and reminded me SEVERAL times that my appointment was at 10:00 a.m. I arrived 15 minutes early and had to wait almost 20 minutes past my appointment time.


Reply

Carolyn, I apologize you had to wait past your appointment time. We have an automated system that sends out appointment reminders for us even when we are running behind. We do not run behind much but unfortunately we did the day you came in. We will try our best to stay on time so your next visit is more pleasant and running on time. Thank you for choosing us for your dental needs.

StarStarStarStarStar Rani Cooksey — 

Best dental care and the staff is great!


StarStarStarStarStar Dr White and Jessica were both great! They explained everything clearly and were very easy to talk... — 

Dr White and Jessica were both great! They explained everything clearly and were very easy to talk to. Highly recommend them to my friends and family!


StarStarStarStarStar Everything and everyone was great! — 

Everything and everyone was great!


StarStarStarStarStar Best Dentist — 

I Love Dr. Brewer and her team they are well trained and caring. They did excellent work.


StarStarStarStarStar appointment 4-8-13 — 

Over all my appointment was great. The denture re-line left my mouth very sore, but it was expected. Today I can tell the re-line still needs adjusting and I will need to come back. Annette


StarStarStarStarStar dr.wyatt was great. sara was the best and helpful was well please. — 

dr.wyatt was great. sara was the best and helpful was well please.


StarStarStarStarStar Made appointment same day regarding my issue, really appreciate the service and thoroughness. — 

Made appointment same day regarding my issue, really appreciate the service and thoroughness.


StarStarStarNo StarNo Star I really liked the people at higginbothem however due to the lack of payment options I will have... — 

I really liked the people at higginbothem however due to the lack of payment options I will have to go to another dentist to complete the work I need done. The dentist my wife goes to allows monthly payment options to pay for work completed. You do not have to get a credit card or anything. I really think higginbothem would have more patients if you allowed better repayment options.


StarStarStarStarNo Star The Dental Hygienist was fantastic. She was personable, kind, and caring.  — 

The Dental Hygienist was fantastic. She was personable, kind, and caring.


StarStarStarStarStar I was very pleased with the service your staff provided. Looking forward to our next appointment . — 

I was very pleased with the service your staff provided. Looking forward to our next appointment .


StarStarStarStarNo Star Wonderful! — 

All of the staff was very polite and made me feel relaxed and comfortable.


StarStarStarStarStar THANK YOU SO VERY MUCH FOR MAKING ME AND MY FAMILY FEEL COMFORTABLE.GLAD WE SWITCHED! — 

THANK YOU SO VERY MUCH FOR MAKING ME AND MY FAMILY FEEL COMFORTABLE.GLAD WE SWITCHED!


StarStarNo StarNo StarNo Star I was referred to Dr. Ashley Brewer by Dr — 

I was referred to Dr. Ashley Brewer by Dr. Summer Tyson and that is who I thought I made my appointment with. Imagine my surprise when I showed up and Dr. Copeland was my dentist. Nothing against Dr. Copeland or his dental hygienist, but I will be looking elsewhere for a dentist. I do not appreciate when I call and ask for a specific person being changed to someone else without being told or given the option for a later appointment.


StarStarStarStarStar Ray Ann and Dr. Copeland were wonderful! Both had a very gentle touch — 

Ray Ann and Dr. Copeland were wonderful! Both had a very gentle touch. Overall, one of the best dental experiences I've had in years.


StarStarStarNo StarNo Star Well one thing when they talk to someone they shoulf be more recpectful not rushing to not... — 

Well one thing when they talk to someone they shoulf be more recpectful not rushing to not explain it again


StarStarStarStarStar Thank you! — 

I am horrible with names, but the girls that cleaned my teeth does a great job! She is friendly, and she helps me feel relaxed during my appointment. She takes a lot of pride in her work.


StarStarStarStarStar very kind — 

I am terrified of dentists but Dr. Higginbotham and his staff go out of their way to ease my fear. He is very understanding of my behavior and takes great care of my teeth and me.


StarStarStarStarStar VERY GOOD SERVICE — 

THE SERVCE WAS GOOD. DOCTOR WAS VERY GENTLE AND EXPLAINED EXACTLY WHAT HE WAS DOING.


StarStarStarStarStar Great Team! — 

The Higginbotham team is excellent. Everyone is super friendly! Ashlee is the best!


StarStarNo StarNo StarNo Star 3/13 visit — 

My most recent visit was fairly frustrating...I made an appt. to have my teeth cleaned. $90 and an hour later I walked out of your clinic w/my teeth no cleaner than they were when I walked in. I was also pretty aggravated to learn that I had an $86 credit w/your company because I was apparently over-charged the last time I was there, yet no one had ever made me aware of the fact that until I came in for my "phantom" hygiene appt. and was told I had a credit. That's a pretty crappy and unprofessional way of doing business in my opinion, and it's doubtful I will return. -Randy Myers


StarStarStarStarStar Raeanne is phenomenal ! She's always done a fantastic job — 

Raeanne is phenomenal ! She's always done a fantastic job. The girls upfront were also very welcoming and Dr. Brewer is as great as they come.


StarStarStarStarStar Great Service — 

Always friendly and professional service


StarStarStarStarStar Great Staff! — 

Recommend to family and friends!


StarStarStarStarStar Great Experience! — 

Since I've avoided going to the dentist for about 5 years, I was very hesitant on going back. Not to mention, I'm a new Jonesboro resident & had no idea which one to choose. A friend recommended me to Higgimbotham & I am so grateful. Great experience with caring people! I will definitely refer others!


StarStarStarStarStar Ashley and everyone else is WONDERFUL!  — 

Ashley and everyone else is WONDERFUL!


StarStarStarStarStar Love everyone there who has ever treated or helped me. Everyone is so helpful and pleasant.  — 

Love everyone there who has ever treated or helped me. Everyone is so helpful and pleasant.


StarStarStarStarStar  — 

Thanks again for you such great care!


StarStarStarStarStar Tooth hurting after a root canal. — 

Very impressied with the personal care that I received.Working me in while I was visiting Jonesboro due to family illness and I had a tooth bothering me.Thank You very much


StarStarStarStarStar Dentist — 

Great first time experience!


StarStarStarStarStar Every on was great from the receptionist , the xray tech to th the dentist — 

Every on was great from the receptionist , the xray tech to th the dentist. I've never xrays done that didn't make me gag or an examination that didn't hurt.


Jessica is so professional and so welcoming every time I visit. Dr — 

Jessica is so professional and so welcoming every time I visit. Dr. Todd is the best in the business and I have been to many dentists. Great visit as always!!!


StarStarStarStarStar Great Environment and Service!!!! — 

Great Environment and Service from the time you enter until you leave.


StarStarStarStarStar Everyone is always very friendly and pleasant. Thank you. — 

Everyone is always very friendly and pleasant. Thank you.


StarStarStarStarStar LOVE ASHLEE! — 

I can't say enough great things about Miss Ashlee Riley! Love her!!!


StarStarStarStarStar Excellent Experience — 

The staff was very helpful and friendly.


StarStarStarStarStar Ashlee Riley and Dr. Brewer are the epitome of awesome. Keep up the GREAT work ladies! — 

Ashlee Riley and Dr. Brewer are the epitome of awesome. Keep up the GREAT work ladies!


StarStarStarStarStar I was very impressed by everyone in the practice, and I am recommending Dr. Higginbotham.  — 

I was very impressed by everyone in the practice, and I am recommending Dr. Higginbotham.


StarStarStarStarStar A great dentist office — 

I love my dentist and his staff. They have done a great job with both me and my family's teeth! They are the best!


StarStarStarStarStar I do hate the process but love the results. My time with Ashley is always fun fun fun. — 

I do hate the process but love the results. My time with Ashley is always fun fun fun.


StarStarStarStarStar I had a wonderful experience ! — 

I had a wonderful experience !


StarStarStarStarStar Would not change a thing! — 

Would not change a thing!


StarStarStarStarStar Every aspect of my visit was excellent. Keep up the good work! — 

Every aspect of my visit was excellent. Keep up the good work!


StarStarStarStarStar Hygienist was excellent!  — 

Hygienist was excellent!


StarStarStarStarNo Star the one assisting the hygienist was a bit heavy handed and pressed pretty hard on my daughters... — 

the one assisting the hygienist was a bit heavy handed and pressed pretty hard on my daughters gums, which led to mouth pain later that night. Do not know her name, but she said it was not the one that is pregnant..if that helps.


StarStarStarStarNo Star they did not ask him what flavor sealant or floride treatment he received — 

they did not ask him what flavor sealant or floride treatment he received. That is his only complaint, he doesnt like the taste and no one asked him what he could use to make his visit more comfortable..ie headphones, etc


StarStarNo StarNo StarNo Star My financial options were explained to me before my most recent visit with you — 

My financial options were explained to me before my most recent visit with you. Therefore, I understood what my financial obligations were before I visited your office that last time and was there and was prepared to meet those obligation. But I was called to the receptionist desk to pay for my services before services were rendered. It made me feel somewhat uncomfortable because my wife made financial but she left your office on at least two occasions without some type of problem that cause the services for her not to be rendered. Furthermore, it made feel uncomfortable as if you did not trust me to make a payment. As your patient, I have always been up front with your office as in if I could not afford to come to the visit then I would not have scheduled that appointment or I would ask for another appointment. I have more but I reached my limit at this time and I am willing to share it.


StarStarStarStarStar I came to Dr. Higginbotham to get my semi annual teeth cleaning — 

I came to Dr. Higginbotham to get my semi annual teeth cleaning. I'm from a small town near Jonesboro so I wasn't sure where to go for this. Online I looked for dentists in my insurance network and the Higginbotham name popped out at me. I made an appointment that was about two weeks away which was a little inconvient but I needed to get my teeth cleaned so I kept the appointment. Then, a few days later their office called me to let me know there was another opening that was sooner. The staff there was all so polite and made me feel very welcome. Ashley ( the hygienist ) was the sweetest lady. She was very patient with me through all my teeth and hygiene questions. She even showed me the proper way to floss! Dr. Higginbotham was professional and funny too! I loved the fun vibe in the waiting room and I didn't have to wait long to be seen. The only way to improve there office is to keep doing what they're doing! TWO THUMBS UP FROM ME!


StarStarStarStarStar Very Impressed! — 

The level of professionalism and friendliness was excellent.


StarStarStarStarStar Michelle if fantastic, she always does a wonderful job, she always makes me feel so comfortable... — 

Michelle if fantastic, she always does a wonderful job, she always makes me feel so comfortable and answers all my questions. She's the best !!


StarStarStarStarNo Star Ashley is awesome! Be more kid friendly. :) — 

Ashley is awesome! Be more kid friendly. :)


StarStarStarStarNo Star All the workers were very nice towards me and understood that I was nervous — 

All the workers were very nice towards me and understood that I was nervous. They explain everything that I needed done and how they would help me.


StarStarStarStarNo Star all of the people that i came in contact with were very friendly & treated my appointment in a... — 

all of the people that i came in contact with were very friendly & treated my appointment in a profectional manner.and i love the chair(smile)


StarStarStarStarStar i love madison and you all were very timely and i loved it — 

i love madison and you all were very timely and i loved it


StarStarStarStarStar Very friendly, courteous, and professional. — 

Very friendly, courteous, and professional.


StarStarStarStarStar I have always been afraid of going to the dentist and always put off going as long as possible but... — 

I have always been afraid of going to the dentist and always put off going as long as possible but I have to say that yesterday was a totally new experience for me. I never expected to be seen as a new pt and get a root canal on the same day, but also the customer service was exceptional. Dr White and his assistant were amazing and the lady who helped me in billing was very friendly and helpful. It has helped changed my opinion. Would definately use you guys again in the future and I have already bragged about you on facebook!


StarStarStarStarStar Everyone was great and made me feel like I had been going there for years! — 

Everyone was great and made me feel like I had been going there for years!


StarStarStarStarStar I've had the same hygienist that I had yesterday on a few visits before and she is always... — 

I've had the same hygienist that I had yesterday on a few visits before and she is always outstanding. Also, Dr. Higginbotham is fantastic. Great visit as always.


StarStarStarStarStar Always love Dr. Brewer and Ashlee! — 

Always love Dr. Brewer and Ashlee!


StarStarStarStarStar I have never been to a dental office where I felt so comfortable and so welcome ! Dr — 

I have never been to a dental office where I felt so comfortable and so welcome ! Dr. Higginbotham and Courtney take "extra special" care of my son. They REALLY care about his comfort and his care. I am so thankful that I found someone who knew my needs and met them, even if it took staying late at night.


StarStarStarStarStar Everyone is wonderful !!!! — 

Everyone is wonderful !!!!


StarStarStarStarStar Ms. Ashleey — 

Ms. Ashleey cleaned my teeth again as she does with my husband and daughter and we are always pleased with her friendliness and a job well done.


StarStarStarStarStar Never thought I'd love going to the dentist!  — 

In the past I have always dreaded my dentist appointments. Since I started going to Higginbotham, I always look forward to seeing everyone again. Great work!


StarStarStarStarStar Friendly Staff — 

Everyone from the receptionist, to the insurance person, to the hygenist, are all very friendly and pleasant people. I enjoy seeing their smiling faces when I walk in the door.


StarStarStarStarStar Great Staff — 

Wonderful experience from start to finish. Great staff!


StarStarStarStarStar Everyone was courteous and helpful — 

Everyone was courteous and helpful. The visit went well and I did not notice anything that I felt needed changing.


StarStarStarStarStar I believe her name was Erica, if not I'm sorry but she was very nice and did whatever I asked to... — 

I believe her name was Erica, if not I'm sorry but she was very nice and did whatever I asked to make sure I was comfortable and relaxed. Dr. Higginbotham was the first dentist I had ever seen other than my uncle mark and I thought he did a tremendous job. I did not feel a bit of pain and was more relaxed than I thought I would be. Thank you!!


StarStarStarStarStar Michelle was great!! She's a good mom too! — 

Michelle was great!! She's a good mom too!


StarStarStarStarStar I love Dr. Copeland, he's really a great dentist — 

I love Dr. Copeland, he's really a great dentist. I followed him here and will tell anyone looking for a dentist to go see him.


StarStarStarStarStar Service oriented — 

Great service and takes time to know their clients on a personal level as well


StarStarStarStarStar I course I love this office & all the people who work there! Very special people who work for a... — 

I course I love this office & all the people who work there! Very special people who work for a very special person ---- my son -//TODD


StarStarStarStarStar Emergency — 

I had an emergency that day and the Paragould office couldnt take care of that particular situation that day. So they sent me to the Jonesboro office. I was taken care of immediately. I really appreciate everything everyone in both offices did for me that day.


StarStarStarStarStar pleased — 

very well pleased with the service and information


StarStarStarStarStar Staff was friendly and professional. Really glad I chose to go here. — 

Staff was friendly and professional. Really glad I chose to go here.


StarStarStarStarStar The entire staff was very pleasant and professional!  — 

The entire staff was very pleasant and professional!


StarStarStarStarNo Star kinda wish i got a detailed statement saying this procedure costs XXX and insurance paid XXX for... — 

kinda wish i got a detailed statement saying this procedure costs XXX and insurance paid XXX for each procedure that needed done, but otherwise it was great.


StarStarStarStarStar Higginbotham Dental — 

Had cleaning with Michelle. She is always friendly and professional!


StarStarStarStarNo Star Great Visit — 

I have very high dentist anxiety which the staff all seemed to understand and everyone went out of their way to make me feel at ease. I had about as good of a visit as possible considering it was a dental visit. Thank you.


StarNo StarNo StarNo StarNo Star Had an appointment to get my tooth pulled — 

Had an appointment to get my tooth pulled. I waited for over an hour to be called back and then they decided they did not have enough time to take care of my tooth and sent me home without any information on when I could get my tooth fixed. I am still upset and my mouth is still not taken care of. I am very disappointed in their lack of customer service and lack of patient compassion.


StarStarStarStarStar Everyone did an amazing job! The staff was very helpful and sincere from the moment I walked in... — 

Everyone did an amazing job! The staff was very helpful and sincere from the moment I walked in the door.


StarStarStarStarStar I am so pleased with my decision to switch to this clinic. Dr. Higginbotham — 

I am so pleased with my decision to switch to this clinic. Dr. Higginbotham is awesome as well as all of the staff. Thank you


StarStarStarStarStar Always a pleasant experience — 

Ashlee and the entire team are the best!!!


StarStarStarStarNo Star great atmoshpere — 

personable and friendly staff


StarStarStarStarNo Star Excellent service, the new dental hygenist with blond hair grabbed my mouth too rough and became... — 

Excellent service, the new dental hygenist with blond hair grabbed my mouth too rough and became frustated easily and threw around the dental equipment which was unprofessional.


Ashlee Riley — 

Ashlee Riley's interpersonal skills are exceptional. All of the staff are very professional and I feel like a priority when I am there. The free teeth whitening is not only very generous, but it WORKS! I tell everyone that compliments me on my awesome teeth that they must choose Higginbotham Family Dental!


StarStarStarStarStar Rae Ann is great! Top Notch!!! — 

Rae Ann is great! Top Notch!!!


StarStarStarStarStar It was a pleasant experience and Ashley did a great job cleaning my teeth — 

It was a pleasant experience and Ashley did a great job cleaning my teeth. Very professional environment.


StarStarStarStarStar your staff is exceptionally friendly, nice and professional — 

your staff is exceptionally friendly, nice and professional


StarNo StarNo StarNo StarNo Star This was a terrible experience for me, I was very dissatisfied with the employees and their... — 

This was a terrible experience for me, I was very dissatisfied with the employees and their attitudes towards their job and me. I was also unhappy with the fact that I went in for a cleaning and left without one, not a good experience I will be taking my business elsewhere.


StarStarStarNo StarNo Star Everthing was great until you showed me your prices. I live on Social Security — 

Everthing was great until you showed me your prices. I live on Social Security. I do not see how I could ever afford the two crowns you say I will need. I very much appreciate your employs kindness.


StarStarStarStarStar Ashlee is awesome and I always look forward to seeing her when I get my teeth cleaned — 

Ashlee is awesome and I always look forward to seeing her when I get my teeth cleaned. She does a great job! Dr. Higginbotham also did an excellent job of smoothing down a rough spot on the lingual of #3.


We love the office and staff! Everyone was so nice and caring , and Dr — 

We love the office and staff! Everyone was so nice and caring , and Dr. Copeland is so compassionate and we will be referring everyone we know to your clinic!!!!


StarStarStarStarStar I love my hygenist. She did a wonderful job — 

I love my hygenist. She did a wonderful job. One of the highlights of 2012 for me will be choosing your wonderful practice and stff to provide my dental needs.


StarStarStarStarStar Visit — 

I had a great visit. Everyone seemed to be glad to be at work and happy.


StarStarStarStarStar Nice! — 

Overall nice experience.


Dr. Higginbotham was so personable — 

Dr. Higginbotham was so personable. You can feel his compassion and genuine concern for all of his patients. He and his staff is highly professional. I absolutely will recommend him at evey opportunity


StarStarStarStarStar All smiles! — 

I really like going to higginbotham dental. They are all very nice and I have never waited very long to get whatever I needed.


StarStarStarStarStar as always jessica bruce did a great job. because of her, i no longer hate going to the dentist — 

as always, jessica bruce did a great job. because of her, i no longer hate going to the dentist. also, dr higginbotham always tells me what i need to know and is generally just a nice guy, as well as anyone i've ever come across in that office.


StarStarStarStarStar For my first visit, I was very pleased on how fast I was able to get in and everyone was really... — 

For my first visit, I was very pleased on how fast I was able to get in and everyone was really great!! I looked forward to coming back again.


StarStarStarStarStar Everyone is incredibly friendly — 

Everyone is incredibly friendly. I don't know if you keep a file with various personal details of mine or if my tech just has a mind like a steel trap, but it's very nice to have such a pleasant conversation when I visit.


StarStarStarStarNo Star Loved Molly... great personality — 

Loved Molly... great personality


StarStarStarStarStar Everyone was very nice and great service — 

Everyone was very nice and great service


StarStarStarStarStar Jessica is warm and friendly and professional at the same time — 

Jessica is warm and friendly and professional at the same time. She always explains to me what she is doing and makes recommendations without pressure. She is an asset to your dental practice!


StarStarStarStarStar Great Service — 

Excellent service and a friendly, warm environment.


StarStarStarStarStar Raeann and Dr. Brewer were great!  — 

Raeann and Dr. Brewer were great!


StarStarStarStarStar Not only impressed by employees, but very impressed at factility. — 

Not only impressed by employees, but very impressed at factility.


StarStarStarStarStar Everyone was wonderful and I really appreciated the follow up phone call to make sure everything... — 

Everyone was wonderful and I really appreciated the follow up phone call to make sure everything was ok.


StarStarStarStarStar This was Gages first "grown up" dental experience as we have used Dr. Oliver for several years — 

This was Gages first "grown up" dental experience as we have used Dr. Oliver for several years. Everyone made us feel very comfortable and the staff was very professional and courteous.


StarStarStarStarStar Everyone was very professional and courteous from check in to check out — 

Everyone was very professional and courteous from check in to check out. Tyler is very anxious about visiting the dentist, his hygienist made him feel very comfortable and Dr. Higginbotham was excellent with him. Tyler has alot of work to be done on his teeth and feared also that he would be judged about hygiene from prior dental experiences. It was a great experience and I will recommend to all my friends and family.


StarStarStarStarStar My hygenist is awesome! She always very concerned about how I am feeling — 

My hygenist is awesome! She always very concerned about how I am feeling. She is very friendly and imformative. She puts me at ease, which is one of the reasons I continue to come to Higginbotham Family Dental. I have not always had such a good experience at my cleanings (at other dentist offices). She is the BEST!


StarStarStarStarStar Up until a year ago, i had always dreaded dentist visits; i only went when i had a "problem" — 

Up until a year ago, i had always dreaded dentist visits; i only went when i had a "problem". But since i made the decision to make an appt. and begin serious dental care i could not be more happy with Higginbotham Family Dental. Dr. Brewer is great!!! Raeann is great too!! i just finished my first year as their patient, and i'm very pleased with their job performances. Even checking out is great, all i can say is keep up the good work.


StarStarStarStarStar TVs need to be mounted higher and angled more so we can watch them while you work. ;) — 

TVs need to be mounted higher and angled more so we can watch them while you work. ;)


StarStarStarStarStar Everyone was great, felt very comfortable! — 

Everyone was great, felt very comfortable!