Higginbotham Family Dental

Higginbotham Family Dental

Star Star Star Star Star 355 Reviews

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Reviews

StarStarStarStarStar  — 

Higginbotham Family Dental is great!


StarStarStarStarStar Found my new dentist office! Hours are great and open on Saturdays. ... — 

Found my new dentist office! Hours are great and open on Saturdays.


StarStarStarStarStar I had a very good visit I seen Dr . Turner he was very pleasent.... — 

I had a very good visit I seen Dr . Turner he was very pleasent.


StarStarStarStarStar Loving it. — 

Love you guys you are the best I would recommend you to any body Dr. Terry Turner is the best and all his help they're like family I love it.


StarStarStarStarStar New Patient - extremely happy with dental care. — 

The entire staff was great - I was scared before the procedure started and they went above and beyond to reassure me. They had such a caring and understanding attitude - they were so patient. Dr. Turner was great and the actual procedure was done before I knew it. Dana and Darian ( I'm not sure about the spelling) were wonderful. Also the staff at the front desk and desk where I checked out were so nice. I have total confidence in returning to this office for all of my dental needs.


StarStarStarStarStar  — 

Thanks for making a trip to the dentist bearable everyone is extremely friendly and the explanations were clear and concise


StarStarStarStarStar Dr Turner, HFD Blytheville  — 

If you live in the Blytheville area and looking for a GREAT Dentist, go to HFD Blytheville and request to see Dr Turner and Joelle as your assistant! Dr Turner & Joelle are always wonderful! Everything was explained very well and in full detail! I promise you, you will love them both!


StarStarStarStarNo Star Overall I am happy with the service. I would recommend that the service may want to start atients ... — 

Overall I am happy with the service. I would recommend that the service may want to start patients out on lower doses of certain medications used during the dental visit so that the patient does not have a major adverse reaction like I did.


StarStarStarStarStar Excellent — 

Everyone is nice, helpful and Dr.Turner is awesome.


StarStarStarStarStar The service was great, nothing needs to change  — 

The service was great, nothing needs to change


StarStarStarStarStar I had to wait an hour before my appointment the receptionist was rude and a different race went... — 

I had to wait an hour before my appointment the receptionist was rude and a different race went before me and I didn't understand that either and I asked the receptionist why are they going before us and they came in after us..she stated their appointment was at 11:30 I told her me and my kids appointment started at 11:00...I just feel we was treated very rudely and I don't want to label the office as being more favorited to a different race...but I have learned my lesson to just make an appointment with another dentist office...


StarStarStarStarStar I worked with some diff ladies n doc this go around. Everyone is nice. Good staff — 

I worked with some diff ladies n doc this go around. Everyone is nice. Good staff


StarNo StarNo StarNo StarNo Star I was 10 minutes late. N the receptionist tried to lie n say 15 mins — 

I was 10 minutes late. N the receptionist tried to lie n say 15 mins. Even after I had already checked in.


StarStarStarStarStar Dr. Turner's dental assistant was great! — 

Dr. Turner's dental assistant was great!


StarStarStarStarStar The dentist was not nice. She was not friendly at all — 

The dentist was not nice. She was not friendly at all. I know she was busy, but still I was not happy. I actually lefted. I made another appointment but not sure I will return


StarStarStarStarStar I love the doctore there!!! — 

I love the doctore there!!!


StarStarStarStarStar The dental assistant that worked on Braylon was wonderful but I forgot her name. — 

The dental assistant that worked on Braylon was wonderful but I forgot her name.


StarStarStarStarStar Dr — 

Dr. Higginbotham was very nice and I loved everyone there! Sweet, sweet people!! Best dentist around!


StarStarStarStarStar I showed up at 11:00 AM for a 11:20 appointment — 

I showed up at 11:00 AM for a 11:20 appointment. I was not called back until after 12 because I did not confirm appointment that was scheduled six months in advance. I had a cap put on in June of 2016 and went back the following week complaining of pain and discomfort. It has been infected since then and now the dentist states I will need additional work done. I was told I would be called with financial arrangement, but have not received a call yet. I do not agree that I should have to pay again for procedure that I notified dentist was causing problems in June of 2016 when completed the first time.


StarStarStarStarStar The girls at the front desk were very friendly. the lady that came before the Dr — 

The girls at the front desk were very friendly. the lady that came before the Dr. Came in was very friendly and the Dr. was great.


StarStarStarStarStar I was terrified yesterday thinking of how my experience would be with having a root canal done — 

I was terrified yesterday thinking of how my experience would be with having a root canal done. Right off the bat, my Dentist assistant was a sweetheart! Dr. Muscari enters and says "hello" and my heart was going 90 to 1000 beats per minute and the next words out of his mouth was like music to my ears "Denise, you let me know if ANYTHING hurts, because NOTHING is supposed to hurt and we'll stop and fix it." It was like the heavens opened up and I heard nursery rhyme music because I immediately felt a CALMNESS with just those few words. NOTHING HURT!!!! DR. MUSCARI ROCKS!!!


StarNo StarNo StarNo StarNo Star Worst dental experience ever!!! Told dentist & hygienist I had a bad abscess, pulled 3 teeth,... — 

Worst dental experience ever!!! Told dentist & hygienist I had a bad abscess, pulled 3 teeth, never in my life felt they pain I was screaming, my face was gigantic!! I had 4 trips to ER over it 1 to my family dr who said it was in need of a drain my abscess had gotten bigger than a golf ball. Went back to your office dentist says we can't do anything u just need antibiotics. Went straight back to my fam dr, he could not believe what I was told. Within 10 minutes he had me set up with an oral surgeon, 45 minutes later was having surgery. Still have a big abscess and need 1 more surgery. I would not take my dog to have his teeth touched by any of you!!!


StarStarStarStarStar Tooth  — 

Everyone is extremely friendly. I like having a television in my room because it eases my nerves. Dana always does a great job cleaning my teeth. Besides it being her job, I get the feeling she really cares about my teeth.


StarStarStarStarStar I loved everyone that took care of me! — 

I loved everyone that took care of me!


StarStarStarStarStar Awesome Team — 

Its been a long time since the last time I was able to make a dentist appointment. I knew I had multiple problems that needed attention and I was a little nervous and insecure. The staff was very polite and made me feel very comfortable. They were not judgemental at all and were very helpful in explaining my options to get things taken care of. I can't wait to go back 😊


StarStarStarStarStar Great Place! — 

We love Ms. Dana! Ms. Darian was great too. Dr. Bell was awesome with my son. Very friendly environment!


StarStarStarStarStar I love the whole team at Higginbotttoms! — 

I love the whole team at Higginbothams! Everyone is so sweet and friendly. They make the visit easy and fast.


StarStarStarStarStar I was there for 4 hours. A little long. but people were very nice and doctor was good. — 

I was there for 4 hours. A little long. but people were very nice and doctor was good.


StarStarStarNo StarNo Star Usually, my appointments are great but yesterday's not so much — 

Usually, my appointments are great but yesterday's not so much. While very kind, the assistant who polished my teeth never offered to rinse my mouth until the very end. And, some of that is on me because I didn't ask. Then I waited for the hygienist to clean my teeth. While waiting, someone did come in and ask me to let them know if I needed anything. It seemed to me there was a lot of laughing in the hall when she could have been cleaning my teeth. Ultimately, I will need a crown but the rest of the appointment had taken so long that I didn't have time to wait in the outer room for anyone to explain my financial options. Also, the office didn't seem all that busy with three others there for repairs and me there for a cleaning. I never received a call back on the financial. Definitely, not the atmosphere and experience I've had before. Dr. Jones was his usual top-notch self. The hygienist was nice; nothing is wrong with laughter; but I could have been out of there in sooner.


StarStarStarStarStar I truly appreciated the staff members that tried to engage and calm my cranky, just-awakened... — 

I truly appreciated the staff members that tried to engage and calm my cranky, just-awakened toddler, that I had to bring with me. Dad had an unexpected business trip, so my babysitting arrangements fell through. Several of the staff members were very kind to us. Thank you.


StarStarStarStarStar Everyone was amazing!!! I can not single out one person from reception to checkout and everyone in... — 

Everyone was amazing!!! I can not single out one person from reception to checkout and everyone in between. I've NEVER met a more friendly staff


StarStarStarStarStar Dana is our hygienist — 

Dana is our hygienist. She is wonderful! We all love her to pieces! However, I am considering leaving Higginbotham due to overbooking. We have had to wait more than 30 to 40+ minutes every time we come. It is unfair to us and to your staff. They are all good employees who want to please their employers and are doing what you ask of them but at what cost? It is embarrassing for them to have to tell the client that their appt. IS at 4:30 but they are behind 45 min. I had another appointment at 5:30 and on top of that it was my daughters birthday. We should not have had to spend over 2 hours to get our teeth cleaned and checked. This problem is due to overbooking, not staffing! (You couldn't fit one more staff member in that office!) If this continues, I know my family and I will no longer be your customers which is sad, because we love your staff in Blytheville!


StarStarStarStarStar There is nothing to be changed in my opinion. Thank you for the great service.  — 

There is nothing to be changed in my opinion. Thank you for the great service.


StarStarStarStarStar Excellent all the way around. Love Dr Bell and her staff  — 

Excellent all the way around. Love Dr Bell and her staff


StarStarStarStarStar Perfect — 

I loved my whole visit from beginning to end.The staff is really friendly and professional.


StarStarStarStarStar The Staff was very Friendly, Professional and Prompt — 

The Staff was very Friendly, Professional and Prompt. My visit there was very enjoyable as I'm sure it will be when I return.


StarStarStarStarStar Satisfied — 

I am satisfied with the cleaning that I received.


StarStarStarStarStar Every person I encountered during my visit was not only polite, but also very kind and... — 

Every person I encountered during my visit was not only polite, but also very kind and accommodating. I enjoyed my visit very much and have nothing but positive things to say.


StarStarStarStarStar I recently moved to AR from NC and was petrified having to find a new dentist — 

I recently moved to AR from NC and was petrified having to find a new dentist. I am so fortunate that Dr. Turner was recommended to me. Dr. Turner, Patty, and the entire staff were awesome and made me feel extremely comfortable. I had to have a root canal and it was painless. I would recommend this practice to anyone.


StarStarStarStarNo Star VERY GOOD VISIT!! — 

LOOKING FORWARD TO MY NEXT VISIT


StarStarStarStarStar Dana is an excellent tech. — 

Dana is an excellent tech.


StarStarStarStarStar I'm not sure if I would change anything, I came in with severe pain which I had been having for a... — 

I'm not sure if I would change anything, I came in with severe pain which I had been having for a week which made me VERY irritable. But I will say this the staff was pretty good to me. The only thing I wish would've been asked if I wanted gas since I was in that much pain.


StarStarStarStarStar office visit — 

Very nice and clean! Excellent people skills


StarStarStarStarStar Everyone was wonderful. Thanks. — 

Everyone was wonderful. Thanks.


StarStarStarStarStar 👍👍👍👍👍 — 

All staff was polite all procedures were explained


StarStarStarStarStar Dr. Muscari and the rest of the staff were fantastic! — 

Dr. Muscari and the rest of the staff were fantastic!


StarStarStarStarStar Dr Turner and staff was grrt  — 

Dr Turner and staff was grrt


StarStarStarStarStar Dana was great I recommend her services to anyone  — 

Dana was great I recommend her services to anyone


StarStarStarStarStar Great service — 

My hygienist, Dana is awesome. She's very nice, explains things very well and I feel very comfortable asking her questions. Everyone at the front desk is very nice and helpful, which makes the whole experience very comfortable.


StarStarStarStarStar This cleaning was very very painful. Couldn't eat the rest of the day. — 

This cleaning was very very painful. Couldn't eat the rest of the day.


StarStarStarStarStar every one is so pleasant that works there they are so nice could not ask for any thing to be... — 

every one is so pleasant that works there they are so nice could not ask for any thing to be better.thank you


StarStarStarStarStar I notice my teeth becoming more stained, and would like to have them whitened. — 

I notice my teeth becoming more stained, and would like to have them whitened.


StarStarStarStarStar The team is always welcoming and makes it very comfortable.  — 

The team is always welcoming and makes it very comfortable.


StarStarStarStarStar So far everything is perfect. — 

So far everything is perfect.


StarStarStarStarStar Ashley is a great hygienist. I have already sent one of my friends to you and would do so again. — 

Ashley is a great hygienist. I have already sent one of my friends to you and would do so again.


StarStarStarStarStar All staff were very professional and courteous. My visit overall was excellent.  — 

All staff were very professional and courteous. My visit overall was excellent.


StarStarStarStarStar Everyone was very kind and detailed in explaining all the procedures that I had done and the ones... — 

Everyone was very kind and detailed in explaining all the procedures that I had done and the ones I needed to correct my dental issues. It was wonderful experience overall


StarStarStarStarStar Great family atmosphere!! — 

Great family atmosphere!!


StarStarStarStarStar Dana Wiltfang is my dental hygienist and she is excellent — 

Dana Wiltfang is my dental hygienist and she is excellent. I have always, for years, had a fear of dentists. I don't have that any longer and I believe it is because of the great service I receive.


StarStarStarStarStar Everyone was exceptional as usual. — 

Everyone was exceptional as usual.


StarStarStarStarStar I would recommend no changes based on my visit. — 

I would recommend no changes based on my visit.


StarStarStarStarStar Your staff could not have been nicer! — 

Your staff could not have been nicer!


StarStarStarStarNo Star Just want to say Thank you for the good care I received. It was worth the wait. — 

Just want to say Thank you for the good care I received. It was worth the wait.


StarStarStarStarStar Awesome! — 

None available. Keep up the good work. Love the staff up there and how friendly everyone is and how they go out of their way to make u feel welcome and helpful!


StarStarStarStarStar great experience  — 

Everyone I dealt with from scheduling the appointment through my initial exam and cleaning was great. Will recommend everyone to come here.


StarStarStarStarStar I really enjoyed the atmosphere. — 

I really enjoyed the atmosphere.


StarStarStarStarStar awesome — 

Yall make it so easy going to the dentist where no one enjoys it.


StarStarStarNo StarNo Star I asked about the whitening, not really explained in full — 

I asked about the whitening, not really explained in full. The girl did to my impressions, had to go home change clothes before I could go back to work---such a mess!! I did call back & asked to talk to Dana Wiltfang, she explained it all. Dr. seemed in too big a hurry when I aksed in the beginning. I have request Dana to ALWAYS clean my teeth, the time I was seen by her was an excellent visit...


Reply

We are sorry about your experience with us. At Higginbotham Family Dental we strive to be the best that we can be. We appreciate your feedback on your appointment, it helps us take into consideration on what we need to improve on.

StarStarStarStarStar All of the staff was very friendly. I was very satisfied with the visit — 

All of the staff was very friendly. I was very satisfied with the visit. The only complaint I have is that they forgot to put floride on at the end. However!!! it was a total mistake. The doctor was busy and we had to wait on him (not long) but I know that is why she forgot to put the floride on Dion's teeth.... on a different note, she cleaned my teeth as well ( I'm the mother) and she was AWESOME!!! she took extra time on the tough spots. I really appreciated not feeling rushed through my appointment.


StarStarStarStarStar My son complained of being poked in the gums and of pain for 2 days after his visit.  — 

My son complained of being poked in the gums and of pain for 2 days after his visit.


StarStarStarStarStar Dana took very good care of me, always concious of how I felt — 

Dana took very good care of me, always concious of how I felt


StarStarStarStarStar This was the most polite staff of any kind of medical office I've every been in — 

This was the most polite staff of any kind of medical office I've every been in. I will not ever go anywhere else. You have a patient from now on. And my wife and child too. Thank you.


StarStarStarStarNo Star Everyone was friendly and my hygienist was informative and knowledgable about product options that... — 

Everyone was friendly and my hygienist was informative and knowledgable about product options that were sold "in house". The dentist also explained the best options with my tight schedule. Ps: I didn't answer #4 because we were waiting on my insurance confirmation.


StarStarStarStarStar All were very professional. — 

All were very professional.


StarStarStarStarStar Everyone I meet was great!! Especially my hygentist! — 

Everyone I meet was great!! Especially my hygentist!


StarStarStarStarStar Everyone was wonderful there I met!!!!! — 

Everyone was wonderful there I met!!!!!


StarStarStarStarStar every That I came in contact with was very nice and polite,love the one that clean her teeth she... — 

every That I came in contact with was very nice and polite,love the one that clean her teeth she was very nice and did a great job.thank you


StarStarStarNo StarNo Star First, I am a new patient and arrived 15 minutes ahead in order to complete paperwork — 

First, I am a new patient and arrived 15 minutes ahead in order to complete paperwork. However, I was not taken to the exam room until 35 minutes after appointment time. No explanation was given. Once I saw the dentist it was clear I would not be scheduled for a next appointment until the costs were outlined for me. However, although I asked for some idea of the cost, I was advised I would be called later with a review. I did receive a call about 3 hours later, but during that time I thought seriously about going to another dentist. I certainly understand the importance of getting paid, but I believe it is also important to ensure new patients are treated as though they matter. I was disappointed, especially given the progressive positioning of the Higginbotham group. I did think Dr. Crisp sounded knowledgable, and I will return for this work, in hopes that I will get a better impression as time goes by.


Reply

Thank you for your feedback!

StarStarStarStarStar Everyone is always nice and helpful. — 

Everyone is always nice and helpful.


StarStarStarStarStar The dentist I seen gave me more insight about my dentures then I've ever excepted I forgot his... — 

The dentist I seen gave me more insight about my dentures then I've ever excepted I forgot his name but I would highly recommend him to anyone he fixed my dentures for me to handle them better and get used to wearing them thanks a lot Charlott Terry


StarStarStarStarStar I recently just had one of my wisdom teeth extracted and I tell u the truth;that was one of the... — 

I recently just had one of my wisdom teeth extracted and I tell u the truth;that was one of the greatest experience I had encountered with a dentist in a lifetime.Dr.Turner extracted my tooth with NO PAIN at all.Its almost unbelievable how quick&easy it turned out to be.This wasn't my first experience with him and his team for an extraction.The first appointment went great also.I didn't have much bleeding and NO PAIN afterwards.I've had two extractions in the past that wasn't with Higginbotham and it didn't go as well like It did with Dr.Turner and crew.I highly recommend and I give Dr.Turner and the girls 3👍's up.


StarStarStarStarNo Star Gal that cleaned my teeth and took X-ray s was awesome — 

Gal that cleaned my teeth and took X-ray s was awesome. Dentist had difficulty understanding what I wanted vs what he wanted to do I.e $$ Generally good visit.


StarStarStarStarStar Amazing  — 

Y'all have a amazing team who are very warm & welcoming.


StarStarStarStarStar teeth cleaning — 

Likely the best teeth cleaning I have had in my life.


StarStarStarStarNo Star It was a little awkward to come in for my appointment and there were so many people waiting that I... — 

It was a little awkward to come in for my appointment and there were so many people waiting that I had to just stand in the waiting area. Though I was seated in about 30 minutes and given numbing medication, there was almost an hour wait until my filling was done. I felt more discomfort with this filling than those in the past. I can only assume this was because the numbing medication had worn off slightly in the hour I was waiting. Despite the wait, I am overall pretty satisfied. I have not had any problems with the actual dental work. I do wish I did not have to feel like I am on assembly line. Having a doctor pop in, do the work, and disappear without much personal interaction makes me feel hurried through, like I am not very important as a patient. Dana is the best hygienist I have ever had. Even though the wait I experienced set her behind with other patients, she never once made me feel rushed. She seems like she really cares about her patients.


StarStarStarStarStar I have never had my teeth cleaned so good as I have since coming to your office..... — 

I have never had my teeth cleaned so good as I have since coming to your office.....


StarStarStarStarStar Usually I have never had to wait longer than 10 minutes (at the most) but during this visit I had... — 

Usually I have never had to wait longer than 10 minutes (at the most) but during this visit I had to wait close to an hour before I was called back for my cleaning. Once I got called back I was told a couple people were out sick and that caused others to be double booked. I wish I would have know this before hand or had been called to see if I wanted to reschedule.


StarNo StarNo StarNo StarNo Star Didn't want to work past closing to do my procedure.  — 

Didn't want to work past closing to do my procedure.


StarStarStarStarStar The dentist who took out my wisdom tooth was great! He seemed very confident, but still very... — 

The dentist who took out my wisdom tooth was great! He seemed very confident, but still very professional and friendly. He made sure that I never felt any pain and spoke to me through out the procedure about what he was doing and how things were going. It was over all the best dentist I've ever been too, and he will defiantly be getting my business and families business from now on!


StarStarStarStarStar Pleasant Experience — 

Dr Katie Bell,Joelle, and Kari(hope I got names correct) made my experience a calm pleasant visit.


StarStarStarStarStar Allison did a thorough job cleaning and xraying my teeth. I did not feel rushed. Dr — 

Allison did a thorough job cleaning and xraying my teeth. I did not feel rushed. Dr. Chris took time to examine my concerns with my teeth.


StarStarStarStarStar Dana and Dr. Turner were very friendly, professional, and conversational with me — 

Dana and Dr. Turner were very friendly, professional, and conversational with me. They explained what was occurring in my mouth in simple terms. I enjoyed my first visit very much and plan to return to Higginbotham for my next dental appointment, as scheduled.


StarStarStarStarStar I met the new dentist Dr. Turner. He was very nice, kind, and professional — 

I met the new dentist Dr. Turner. He was very nice, kind, and professional. I look forward to seeing him again in the future.


StarStarStarStarStar very good going back again — 

to say I am going back again should make my point


StarStarStarStarStar awesome visit — 

The staff took great care of my son while they did his cleaning he's always excited to come to his appointment


StarStarStarStarStar I really enjoy Dana — 

I really enjoy my visit Dana always make it pleasant


StarStarStarStarStar Was a great experience! — 

Was a great experience, friendly staff, and understood my Son/Wife's anxiety.


StarStarStarNo StarNo Star I think this is the fourth time in a row that my daughter and myself have not seen a dentist — 

I think this is the fourth time in a row that my daughter and myself have not seen a dentist. He/she never there. Just weird. This is the only dentist office I have experience this. Thankfully Dana (hopefully I spell her name correctly) is always there and helpful to my needs.


StarStarStarStarStar Price to High. I had to pay for something that I felt that I should not have had to. But that's OK — 

Price to High. I had to pay for something that I felt that I should not have had to. But that's OK. I will not return.


StarStarStarStarStar Very positive experience, and I have to admit I am not a good patient! I have always been... — 

Very positive experience, and I have to admit I am not a good patient! I have always been terrified going to the dentist but the staff and doctor were wonderful and very understanding!


StarStarStarStarStar Prices are so high i dont know how anyone could afford it and thats with insurance! — 

Prices are so high i dont know how anyone could afford it and thats with insurance!


StarStarStarStarStar Good — 

Everyone was very good and kind. My only problem was with the dental insurance that I had and the unavailability of the price range to the dentist office. Due to the Access Aetna Dental Plan, I will have to cancel my existing appointment for June 2, 2014 for a crown. I just cancelled my insurance with Aetna Access Dental. I will be able to pay less for my previous dentist to do this out of pocket. Thank you for your services. Karen Jacobs


StarStarStarStarNo Star Great Doctors And Assistants.Were very good on my Root Canals and temporary crowns — 

Great Doctors And Assistants.Were very good on my Root Canals and temporary crowns.Had good bed side manners and were fery professional.It was pain free and I look forward to coming back and getting my permanant crowns.They have taken care of all my teeth issues.Thanks to all the staff,Doctors and assistants who really care about the health and aperance of my teeth


Reply

We are so glad that you are happy with your appointment!! We greatly appreciate the feedback! We hope your next appointment is a five star experience!

StarStarStarStarStar Chelsea Gray is my favorite, she has a comforting personality, and she is good at her job. Dr — 

Chelsea Gray is my favorite, she has a comforting personality, and she is good at her job. Dr.Jones & Dr.Turner are great doctors i like there work. Ms Heather is always the sweetest i like talking to her & she really trys to help in anyway


StarStarStarStarStar Everything was wonderful. — 

Everything was wonderful.


StarStarStarStarStar Great — 

We had a great experience. They were very understanding to my 5 year olds needs to not want to do something. They were patient with him.


StarStarStarStarStar Every one was very nice and pleasant. Maybe name tags. — 

Every one was very nice and pleasant. Maybe name tags.


StarStarStarStarStar Great staff — 

Every visit is great I love the staff..This time Morgan cleaned my teeth she did a great job. Thanks to whole staff..


StarStarStarStarStar I was pleased with everyone that I came in contact with at the visit — 

I was pleased with everyone that I came in contact with at the visit. I am thankful that they were able to fit me in for an appointment on the same day that I called.


StarStarStarStarStar Services performed were excellent. — 

Services performed were excellent.


StarStarStarStarStar The wait was no big deal. It was Spring break and understandable. Only baout 15 minutes — 

The wait was no big deal. It was Spring break and understandable. Only baout 15 minutes


StarStarStarStarStar my grand son said you need more chairs ,he sat in the floor. — 

my grand son said you need more chairs ,he sat in the floor.


StarStarStarStarStar The entire staff was helpful, friendly and caring — 

The entire staff was helpful, friendly and caring. I always enjoy my visit and the work that is performed is to my satisfaction. I look forward to my next visit!


StarStarStarStarStar I can think of no way you could improve. I am completely satisfied with your office and staff. — 

I can think of no way you could improve. I am completely satisfied with your office and staff.


StarStarStarStarStar Overall visit was great! Very friendly staff! — 

Overall visit was great! Very friendly staff!


StarStarStarStarNo Star Make better payment arrangements for dental work. Like $1237 — 

Make better payment arrangements for dental work. Like $1237.00 in two payments is not something that most of us can cough up in two!


StarStarStarStarStar Very friendly staff. I always feel welcome @ your office. — 

Very friendly staff. I always feel welcome @ your office.


StarStarStarStarStar Awesome visit — 

The whole staff was very courteous and friendly, made us very comfortable. Had a great experience.


StarStarStarStarStar Dr Turner and Higgenbotham are both great — 

Dr Turner and Higgenbotham are both great. Brittany also did a great job explaining financial breakdowns.


StarStarStarStarStar The girl that polished my teeth this time was new to me — 

The girl that polished my teeth this time was new to me. She was very pleasant. unfortunately, she kept bumping my incisors with the polishing tool. It didn't hurt, but the vibration from the tool hitting my teeth was uncomfortable. Im sure with more practice she'll improve.


StarStarStarNo StarNo Star New insurance plane was not discusseded explaining costs of proposed dental work — 

New insurance plane was not discusseded explaining costs of proposed dental work. Staff was veru courteous and freindly


Reply

We are sorry that everything was not explain thoroughly! Here at Higginbotham Family Dental we have financial coordinators that sit down with you and explain everything. We are sorry that this was not done for you! We hope that your next appointment will be a 5 star experience!

StarStarStarStarStar Very pleasant experience — 

Very professional environment, polite and courtesy staff.


StarStarStarStarStar Overall a great experience — 

Overall a great experience. I enjoy having the same Dental Hygienist each time, shes informative, friendly, and makes my experience comfortable.


StarStarStarStarStar Great visit. Everyone was very nice, professional, kind and understanding — 

Great visit. Everyone was very nice, professional, kind and understanding. I will defiantly go back with no doubt...


StarStarStarStarStar The technician did an excellent job!  — 

The technician did an excellent job!


StarStarStarStarStar Dr Turner and the entire staff were outstanding as usual — 

Dr Turner and the entire staff were outstanding as usual. I have referred many people to Higginbothom Dental. Keep doing what you are doing. You have me for life.


StarStarStarStarStar Excellent service! — 

Everyone was really nice, and professional.


StarStarStarStarStar Great Service — 

Very friendly and very delicate with your mouth.


StarStarStarStarStar very impressed — 

very impressed. Not sure of the name of the lady that cleaned my teeth but she was excellant!!!! When I return in August I have to get her again. I have raved about your office since I left yesterday.


StarStarStarStarStar Didn't catch the name but the woman who set up my next appointment was super nice! — 

Didn't catch the name but the woman who set up my next appointment was super nice!. I Will be coming back,,also the Lady who does teeth cleaning was very nice!


StarStarStarStarStar My hygenist Kara was great.  — 

My hygenist Kara was great.


StarStarStarStarStar Everyone was super nice as always. — 

Everyone was super nice as always.


StarStarStarStarStar Everything was perfect! :) — 

Everything was perfect! :)


StarStarStarStarNo Star Very pleased — 

I was very pleased with this office and how nice everyone is. Also, very happy with how they all answered my questions with no problems and if they didn't know the answer to my question they found out right away and told me! Awesome!


StarStarStarStarStar Damon's Review — 

I was satisfied with my visit.


StarStarStarStarStar Hygienist (hopefully got her title correct) was very helpful.  — 

Hygienist (hopefully got her title correct) was very helpful.


StarStarStarStarStar very pleased — 

Very pleased with the service.


StarStarStarStarStar dr. steven white and his assistant were outstanding — 

dr. steven white and his assistant were outstanding. i was so nervous due to another visit to dentist who doesn't need to practice. anyway, was no criticism over the state of my teeth. they took great care to make sure i felt no pain. and the girl who cleaned my teeth was very caring and the girl who explained the finances was very helpful. think y'all have a great team of people.


StarStarStarStarNo Star Everyone is always nice. I had some issues w/Heather hopefully after today we'll have those fixed — 

Everyone is always nice. I had some issues w/Heather but hopefully after today we'll have those fixed. I went in Monday for a root canal (it had been hurting since Saturday). They wouldnt do it because I didnt have the full $600, I went back today & it was infected/inflamed. They completed it & i felt pretty much all of it. I'm in so much pain right now it's crazy! They called me some scripts in Monday but I had no idea so I didnt pick them up, I just dealt w/the pain the best I could. Heather was upset because she says I wrote a "hot check". That wasn't the case at all... I stopped pymt because I saw I didnt have the money in the acct, I called the office & told whoever answered the phone (apparently she didnt relay the message). Heather has treated me like I'm a criminal or a bad person because of that & I'm far from that. I pay my bills! Other than that mishap, everything has went well w/you guys. All the dentists' I've seen are so very nice & helpful!!!


Reply

Unfortunately, in this situation when someone stops payment on a check and we have not been notified we have to follow a protocol. We will try and get this matter resolved as soon as possible. Thank you for your feedback.

StarStarStarNo StarNo Star Higginbotham Family Denist is great! — 

Higginbotham Family Denist is great!


Reply

Thank you for the feedback! What could we do next time to score 5 stars from you?

StarStarStarStarStar Had a great experience with the personnel. Just wish I had the funds to do the correct work — 

Had a great experience with the personnel. Just wish I had the funds to do the correct work. Thanks to everyone.


StarStarStarStarStar I really like my dental tech. — 

I really like my dental tech.


StarStarStarStarStar very pleasant and professional.  — 

very pleasant and professional.


StarStarStarStarStar The dentist was SUPER NICE — 

The dentist was SUPER NICE. We didn't make it real obvious that he was extracting two teeth but both the dentist and the assistant were kind and mindful of her feelings.


StarStarStarStarStar great — 

your service is always excellent.


StarStarStarStarStar As usual my visit to the dentist was great! Dana, Courtney and Dr. Higginbothom  — 

As usual my visit to the dentist was great! Dana, Courtney and Dr. Higginbotham are the best!!


StarStarStarStarStar Excellent — 

Service & Staff was excellent


StarStarStarStarStar The lady who does my cleaning is to be commended onboth her professionalism and her kindness to... — 

The lady who does my cleaning is to be commended on both her professionalism and her kindness to her patients


StarStarStarStarStar Dr and staff were amazing!!!  — 

Dr and staff were amazing!!!


StarStarStarStarStar The best experience you could have at a dental office.  — 

I have had my fair share of horrible dental experiences. Walking in to Higginbotham, I was already as nervous as could be. Dana made me feel so much more calm. She explained everything to me, and it really put me at ease. Dr. Jones is wonderful as well. He was very nice and very caring. The sincerity of everyone in the entire office makes a person feel so much more comfortable. I will continue to see them for my dental needs.


StarStarStarStarStar cleaning appointment — 

The entire staff was friendly, each did their job very well. This was a great experience.


StarStarStarNo StarNo Star C — 

I am always very pleased with the dental services and the employees are always very cordial and helpful.


StarStarStarStarStar dental cleaning — 

it was a pleasant experience, with polite, professional people.


StarStarStarStarStar I really liked the care I received at this office — 

I really liked the care I received at this office. After having work done in another office, and being in pain for two weeks, Dr. Turner listened, explained what he thought was going on, and took care of it. I would refer friends and family to Dr. Turner!


StarStarStarStarStar The entire staff was very friendly and courteous with a high level of professionalism. — 

The entire staff was very friendly and courteous with a high level of professionalism.


StarStarStarStarStar Makes the experience easier. Thanks so much!  — 

Makes the experience easier. Thanks so much!


StarStarStarStarStar This office makes us feel at home  — 

This office makes us feel at home


StarStarStarStarStar The girl that cleaned my teeth was SO nice, she made sure I was comfortable and that nothing she... — 

The girl that cleaned my teeth was SO nice, she made sure I was comfortable and that nothing she was doing was bothering me..would definitely come back to her!


StarStarStarStarStar Dr. Jones and Brittany were very helpful!! — 

Dr. Jones and Brittany were very helpful!!


StarStarStarStarStar everything was great. Love the friendliness — 

everything was great. Love the friendliness


StarStarStarStarStar Each and every member of the staff @ Higginbotham Family Dental was more than friendly, very... — 

Each and every member of the staff @ Higginbotham Family Dental was more than friendly, very professional and caring. I had a wonderful first time experience and plan on coming back in the future for any dental needs!!! A+


StarStarStarStarStar Everything was great! — 

Everything was great! And you guys rock!


StarStarStarStarNo Star Everyone is really nice there — 

I never have any complaints with the ladies up there, everyone is really sweet


StarStarStarStarStar Everything was great — 

Everything was great. The nurse did really old with my daughter and helped her feel comfortable and not scared.


StarStarStarStarStar I Love Higg — 

I Love Higginbotham. The staff is AWESOME!!!!!!


StarStarStarStarStar All......Seems......Well...... — 

All......Seems......Well......


StarStarStarStarStar Everybody was great. The assistant was great as was the dentist — 

Everybody was great. The assistant was great as was the dentist. Wish I could get services like this everywhere.


StarStarStarStarStar Lindsey who cleaned my teeth was really great — 

Lindsey who cleaned my teeth was really great


StarStarStarStarStar The staff was all around GREAT!!!  — 

The staff was all around GREAT!!!


StarStarStarStarNo Star Dana was wonderful. She helped me feel more relaxed and less apprehensive.  — 

Dana was wonderful. She helped me feel more relaxed and less apprehensive.


StarStarStarStarStar Excellent service — 

Very friendly, caring and professional. Explanation of my xrays and treatment plan were great!


StarStarStarStarStar Everyone was wonderful. Dr turner was excellent and so was Heather (financial) — 

Everyone was wonderful. Dr turner was excellent and so was Heather (financial). Everyone that I get get their name were very friendly. It was an overall great experience!! Pain medicine isn't working as we'll as I'd hoped, making stomach upset and not cutting the pain much, but I've been trying migraine OTC medicine.


StarStarStarStarStar A great experience, as always!  — 

A great experience, as always!


StarStarStarStarStar everyone was extremely nice , that was the first dentist appointment i ever enjoyed thank u all... — 

everyone was extremely nice , that was the first dentist appointment i ever enjoyed thank u all keep up the great customer service


StarStarStarStarStar My very first visit! — 

Dana the dental hygienist was amazing, she made me very comfortable! The rest of the staff was awesome as well!! :) Thanks for everything!!


StarStarStarStarStar Chelsey and Dr. Jones were great!! I will suggest all my friends and family to this office!! — 

Chelsey and Dr. Jones were great!! I will suggest all my friends and family to this office!!


StarStarStarStarStar Kelsey was very good at her job — 

Kelsey was very good at her job. She answered my questions completely and was very pleasant to talk to.


StarStarStarStarStar I wouldn't take my daughters anywhere else — 

I wouldn't take my daughters anywhere else. We have never had to sit and wait and wait in the waiting room. The staff is always very nice and the dentists convey directions and advice so I always know exactly where we're at and what we need to do. After one of my daughters had a reaction after getting a cap the office called just to check on her after the next visit. I've never had any doctor's office do that before. My girls are 7 (twins) and 8,and they never have any reservations about going to the dentist,which I believe speaks volumes all by itself.


StarStarStarStarStar Very friendly and great work done — 

Get in and out pretty quickly with great service. I would recommend to anyone in the Blytheville/Armorel area.


StarStarStarStarStar Chelsey Gray did a fabulous job!! She was very informative, sweet, & excellent with children! — 

Chelsey Gray did a fabulous job!! She was very informative, sweet, & excellent with children!


StarStarStarStarStar Everyone treated us very nice, well manered, got a little scared when the Dr — 

Everyone treated us very nice, well manered, got a little scared when the Dr. Pulled out the latex gloves, lol but my son cought it. We will back Friday, thank u.


StarStarStarNo StarNo Star when I got my first crown was over charged so i'm not sure if it's still right they took if off... — 

when I got my first crown was over charged so i'm not sure if it's still right they took if off the second crown I guess was told one price at last visit got back it's 200.00 more when I did pay it was still higher than quoted so I don'tknow if the price is right or not maybe u can clear that up.


Reply

We would like to discuss your account further with you if you would like to give our office a call. We do not over charge our crowns but may in error give a wrong insurance estimate when we go over your financial arrangement. Thank your for letting us know your concerns and please do not hesitate to call us so we can clear this up for you.

StarStarStarStarStar Dr,Higginbotham & Staff — 

I really enjoyed my visited the Dentist and staff is excellent. I even received a phone call when i got home. That was very nice of the office. I felt important never had that kind of treatment.The complete staff was very very very friendly.Didn't wait long was in and out. Again, nice job Dr,Higginbotham and crew thanks alot.Look forward to my next appointment. My husband is now going to be a patient.


StarStarStarNo StarNo Star Uncertainty of having same dentist — 

Reminds me of a franchise. A pool of dentist that are working a day here & there due to their own practices not having enough clients to keep them busy full time.


Reply

We do have several locations but our dentists rotate offices so can see their same patients at each office on the same days, and we make sure each office provides outstanding services to each of our patients. Once you see a dentist we try to keep you with that same dentist unless your request another one. I am sorry your experience was not as pleasant as we strive to make it and hope you will give us another chance to make it up to you. We appreciate your business and choosing us for your dental needs.

StarStarStarStarStar I saw Jennifer at my appt and she was really nice.  — 

I saw Jennifer at my appt and she was really nice.


StarStarStarStarStar Everyone was friendly. Made you feel comfortable and relaxed during treatment — 

Everyone was friendly. Made you feel comfortable and relaxed during treatment. Had confidence in their abilities to do a great job.


StarStarStarStarStar It was so nice to get a blanket and watch television during and between my procedure! — 

It was so nice to get a blanket and watch television during and between my procedure!


StarStarStarStarStar Overall Satisfaction — 

Fast response, able to make trip within lunch hour, friendly. Can't be any better.


StarStarStarStarStar My first visit with you guys was my worst experience ever with a dentist — 

My first visit with you guys was my worst experience ever with a dentist. I was completely dissatisfied. However, this most recent visit was more of what I expected and I thought everyone did a fantastic job. I am pleased this time and will refer you to anyone that asks.


StarStarStarNo StarNo Star First meeting Dr Turner. He made me feel at ease and so did the dental hygienist  — 

First meeting Dr Turner. He made me feel at ease and so did the dental hygienist . If I have problems would only want Dr Turner because I hare going to the dentist but he made it bearable for me.


StarStarStarStarStar Great service. — 

Very customer oriented. Appreciate the thorough explanation.


StarStarStarStarStar From the time I got there until the time I left, everyone was great. Thanks again.. — 

From the time I got there until the time I left, everyone was great. Thanks again... Johnie M (Mike) Dugan


StarStarStarStarStar A most pleasurable visit  — 

A most pleasurable visit


StarStarStarStarStar My hygienist was great! She made my visit enjoyable. — 

My hygienist was great! She made my visit enjoyable.


StarStarStarStarStar Very Professional — 

Staff was very professional as always!


StarStarStarStarNo Star Lindsey is the one that cleaned my teeth this time and I just wanted to say she did a really good... — 

Lindsey is the one that cleaned my teeth this time and I just wanted to say she did a really good job, I felt very comfortable with her and she was very professional and knew what she was doing. Thanks.


StarStarStarStarStar I enjoyed the whole staff from the receptionist to all the doctors and the Financial Coordinator — 

I enjoyed the whole staff from the receptionist to all the doctors and the Financial Coordinator. Everyone was really nice and made me really comfortable and I truly believe that they will give me a beautiful smile before getting married in March. Thanks to everyone.


StarStarStarStarStar Higginbotham Dentist Review — 

It was one of the most pleasant dentist appointments in my life. The staff members are all very nice, and it has a very comfortable, yet professional atmosphere.


StarStarStarStarStar Chelsea did a good job on cleaning my teeth, and Dr.Turner was very nice and polite — 

Chelsea did a good job on cleaning my teeth, and Dr.Turner was very nice and polite. Thank you for my dental care.


StarStarStarStarStar Very Friendly — 

Your staff was very friendly and I felt welcomed and comfortable from the moment I walked in the door until I left!


StarStarStarStarStar Lisa cleaned my teeth and she did an excellent job — 

Lisa cleaned my teeth and she did an excellent job. Thanks to Higginbothan team for excellent services. I was able to book an appointment over the phone very easily. I was taken care in timely manner. I would definitely recommend to others.


StarStarStarStarStar I am very happy with my dentist dr turner  — 

I am very happy with my dentist dr turner


StarStarStarNo StarNo Star Chelsea was very plesant and very understanding — 

Chelsea was very plesant and very understanding. The only problem I has was the fact that I conformated the appointment by phone several weeks agao and then by mail about a week agao and then when I got there there was not an appointment.They worked my 7 year old in but I have to reschedule my 17 year old had to come back that evening. I was highly upset because this was the second time I had a problem with scheduling.


Reply

Due to our office policy we require a 48 hour confirmation to any appointment. I apologize that there was not an appointment when you came in and that you had to reschedule for that afternoon. I will make a note that when you confirm it several weeks out that you will be at your appointment.

StarStarStarStarStar Dr. Turner is awesome. Very good at explaining everything.  — 

Dr. Turner is awesome. Very good at explaining everything.


StarStarStarStarStar Best place I've been to! — 

The people are really great. Couldn't ask for a better Dentist :)


StarStarStarStarStar Dr Turner and all his staff are great!  — 

Dr Turner and all his staff are great!


StarStarStarStarStar Dr. Turner and his whole staff are great! They make everyone feel very comfortable! — 

Dr. Turner and his whole staff are great! They make everyone feel very comfortable!


StarStarStarStarStar Great Dentist.  — 

This is the best Dentist I have ever went to.


StarStarStarStarStar I would love a job in your office. — 

I would love a job in your office.


StarStarStarStarNo Star Great visit — 

Visit was great as always.


StarStarStarStarStar just wonderful — 

I couldn`t have been treated any better!!!


StarStarStarStarStar Staff — 

The entire staff is unbelievable. Dr. Turner is awesome. I have recommended to several people to put their dental care in the hands of Higginbotham Dental. I have never met a more professional or caring staff.


StarStarStarStarStar The people that helped me were Sonia, Dr. Turner, and I believe her name was Kelly — 

The people that helped me were Sonia, Dr. Turner, and I believe her name was Kelly. They were all so nice! I get really nervous when I go to the dentist, but there was no need to be! I was in great hands!


StarStarStarStarStar Dana is GREAT!! So is your staff.. — 

Dana is GREAT!! So is your staff..


StarStarStarStarStar Thanks — 

First trip to you office and was satisfied. thanks


StarNo StarNo StarNo StarNo Star I was very disappointed to find out the crown/bridge work I had completed 3 years ago now needs a... — 

I was very disappointed to find out the crown/bridge work I had completed 3 years ago now needs a root canal which means a drill through the crowns. Not Happy At all, since I had mentioned from the very first visit after getting the work done that the crown/bridge was very sensitive but was told that sometimes it takes a while for it to get settled and be more comfortable. The area has been very sensitive every day since having the crown work done. I expressed my feelings on 10/31/12 but didn't feel like anyone shared in my concerns.


StarStarStarNo StarNo Star My daughter told me that she had two ladies assisting her — 

My daughter told me that she had two ladies assisting her. The first lady with long blond hair was very nice and professional but the second lady, wearing brown clothing and short dark hair was very rude and mean toward her. My daughter said she would not speak to her or even acknowledge her. I had the same lady when I came in for a cleaning awhile ago and she was very rude and very rough with me as well. I do not know her name but if possible I would like to request that she please not treat my children or myself.


StarStarStarStarStar I think the lady that saw me name was chelsea — 

I think the lady that saw me name was chelsea. She was very friendly and did a terrific job for me! Thanks alot!


StarStarStarNo StarNo Star It was a whole new staff I didn't know anyone. — 

It was a whole new staff I didn't know anyone.. I would like to be able to have the same person and dentist work on me each time I come in.


StarStarStarStarStar Chelsey Gray — 

Chelsey Gray performed my exam and gave excellent service. She explained each step clearly and was very gentle, yet thorough with the exam.


StarStarStarStarStar Great Dental Hygientist at my visit!  — 

Great Dental Hygientist at my visit!


StarStarStarStarStar Higginbottom Dental — 

Well organized, excellent service. Friendly and patient-oriented.


StarStarStarStarStar Great Visit! — 

Lindsay and Dr. White were very professional and reassuring, as well as Brittney! I'm glad I made the decision to visit Higginbotham Family Dental


It fine just the way it is thank u all — 

It fine just the way it is thank u all


StarStarStarStarStar EVERYONE WAS VERY NICE:) — 

EVERYONE WAS VERY NICE:)


StarStarStarStarStar Outstanding!! — 

I can honestly say I loved going to the Dentist! The Dr. Jones and his assistant were so nice and thorough, I couldn't have asked for better care. I am going to recommend Higginbotham Damily Dental to everyone I know.


StarStarStarStarStar Well I went in thinking I'm not going to like this because Michelle was not there because Michelle... — 

Well I went in thinking I'm not going to like this because Michelle was not there because Michelle is great! Wound up really liking Dana and she did a great job and was very nice!


StarStarStarStarStar great visit; financial information had to wait since another patient was waiting; one of the best... — 

great visit; financial information had to wait since another patient was waiting; one of the best cleanings; appreciated that hygenist scraped first, then polished; no discomfort from too cold water during rinsing; she did a great job


StarStarStarStarStar Everyone was really nice as always! I really like Courtney, she's my girl on the invisalign — 

Everyone was really nice as always! I really like Courtney, she's my girl on the invisalign. Kellie is always pleasant too!


StarStarNo StarNo StarNo Star After my recent visit to Dr. Higginbotham's office in Blytheville everything was great — 

After my recent visit to Dr. Higginbotham's office in Blytheville everything was great. Ashlee is my hygienist and does a wonderful job,she is a great person, she explains her work in detail not to mention the fact she's a great person to talk to. I was upset when I learned she being moved to West Memphis! This office seams like every other dentist I have used in the past. You never know who your going to see when you are called back. I really hate this has happened due to the fact this office is or was a pleasure to visit. I'm trying to decide what I want to do as far as my dentist will be in the future. I know this response means nothing to anyone nor does my opinion. West Memphis is a bit to far to drive! Thank you, Mark Dixon


StarStarStarStarStar survey — 

Very Good experience. Very attentive


StarStarStarStarStar Mike's visit — 

everything was great! sorry it took so long to send this back - it went into my spam folder...


StarStarStarStarStar Ashlee Riley is fantastic!  — 

Ashlee Riley is fantastic!


StarStarStarStarStar Great with kids — 

Did a great job w/my 6 y/o. Patient and caring.


StarStarStarNo StarNo Star I think the prices were WAAAAAAAAYYYY out of line. — 

I think the prices were WAAAAAAAAYYYY out of line.


StarStarStarStarStar Met several different teams, all have been friendly & professional. — 

I have seen several different teams, all have been friendly & professional.


StarStarStarStarStar patient — 

i would love to get my dential work done here but you do not offer payment plan


StarStarStarStarStar appointment — 

I enjoyed getting to know that my teeth are gonna get fixed. Thank you


StarStarStarStarStar very awesome! — 

i was so excited i didnt have any cavities! the nurse was very nice and loved my hair bow :)


StarStarStarStarStar dental visit and tooth extraction — 

Everyone was very professional and friendly.


StarStarStarStarStar I understand you have to move fast, but just a little more time taken to explain whats going to... — 

I understand you have to move fast, but just a little more time taken to explain whats going to take place when we sit in those chairs, most of us are VERY nervous! Lauren the best assistant!!so for. Love you all! Keep up the GREAT WORK!!! I feel blessed to finally take care of whats left of my teeth...maybe just whiter Sincerely Hope to see you again soon


StarNo StarNo StarNo StarNo Star Customer service needs a great deal of improvement. Need more privacy out front — 

Customer service needs a great deal of improvement. Need more privacy out front. Should not have to talk to receptionist to where everyone in waiting room can hear.


Reply

We do strive for great customer service and privacy of our patients. We do apologize that we discussed information while in the waiting room.

StarStarStarStarStar Friendly staff and wonderful doctor — 

Thank you for a great experience.


StarStarStarStarStar Lindsey Poe worked with Preston. She really did a great job — 

Lindsey Poe worked with Preston. She really did a great job. He liked that she gave him the remote to the TV so he could choose what to watch!! LOL!! She was great with both of my kids.


StarStarStarStarStar Lindsey Poe worked with Brycen. She was really sweet and had a lot of patience with him — 

Lindsey Poe worked with Brycen. She was really sweet and had a lot of patience with him. She really deserves a special thanks. He is autistic and has sensory issues. She really kept him calm and explanined things to him and worked with him. Awesome Job!!!


StarNo StarNo StarNo StarNo Star This is the second time that Lisa has cleaned my teeth and they have both been unpleasant... — 

This is the second time that Lisa has cleaned my teeth and they have both been unpleasant experiences. My gums hardly ever bleed when I get my teeth cleaned and the 2 times that she has done them my gums were so swollen and bled so much from her.


StarStarStarStarNo Star Dana did a very good job of informing me about my denital health — 

Dana did a very good job of informing me about my denital health. It was a comfortable invironment and I will definantly be coming back!


StarStarStarStarStar Ashlee Riley has been cleaning my teeth for 4 years and my last visit she told me she would not be... — 

Ashlee Riley has been cleaning my teeth for 4 years and my last visit she told me she would not be in the Blytheville office any longer. I want to thank her for her kindness and and generosity. She will truly be missed. Thank you a Ashlee for all you have done for me.


StarStarStarStarStar I love the new Pandora radio. It drowns out the noise of the other patients appointments. — 

I love the new Pandora radio. It drowns out the noise of the other patients appointments.


StarStarStarStarStar My dentist was very nice and funny — 

My dentist was very nice and funny


StarStarStarStarStar All the staff I came in contact with that day was great . — 

All the staff I came in contact with that day was great .


StarStarStarStarStar excellent service — 

I was impressed with the service offered at this clinic. Everyone was very kind and efficient. Was good too to see everyone working together to get me in and out as quickly as possible. Was also nice to be made as comforable as possible while getting dental work done (was getting a root canal done which is obviously generally less than pleasant). Professional staff. Pleased with obvious strong emphasis placed on customer/patient satisfaction and dental "amenities." Had me kindly wondering of I might be waiting for a smoothie and a pedicure while waiting. (Haha)


StarStarStarStarStar The lady that cleaned my teeth was the best and the new dentist is great . — 

The lady that cleaned my teeth was the best and the new dentist is great .


StarStarStarStarStar Great — 

Great service and friendly staff


StarStarStarStarStar  — 

Fantastic overall experience!


StarStarStarStarStar Dana she was great and friendly!!!!!!! as well as everyone else!!!!!! — 

Dana she was great and friendly!!!!!!! as well as everyone else!!!!!!


StarStarStarStarStar Can't remember her name but she was awesome with my daughter and made her feel comfortable! — 

Can't remember her name but she was awesome with my daughter and made her feel comfortable!


StarStarStarStarStar Everyone I met was very nice I wouldn't change anything about my experience. — 

Everyone I met was very nice I wouldn't change anything about my experience.


StarStarStarStarStar Great — 

Very pleased with our service on this visit.


StarStarStarStarStar Dana and Kelly has been awsome  — 

Dana and Kelly has been awsome


StarStarStarStarStar higginbotham blytheville — 

Everything was above expected.


StarStarStarStarStar I would not make changes the smiles and sweet ladies are much appreated. — 

I would not make changes the smiles and sweet ladies are much appreated.


StarStarStarStarStar EVERYONE WAS FINE THANK YOU — 

EVERYONE WAS FINE THANK YOU


StarStarStarStarStar Hailea Tate — 

The experience was great. The girls were very nice


StarStarStarStarStar The entire staff at the Blytheville location was very great, understanding and courtesy — 

The entire staff at the Blytheville location was very great, understanding and courtesy. Dana, the hygienist, and Dr. Massey helped me to understand everything they we're talking about. I felt very comfortable and confident in the procedures discussed. They took the time to explain everything to me. The other staff explained the insurance payments and deductibles to me. Overall a very excellent business. I will definitely be returning.


StarStarStarStarStar Every thing was excellent  — 

Every thing was excellent


StarStarStarStarStar Absolutely wonderful and friendly staff that always makes sure I'm taken care of when I have any... — 

Absolutely wonderful and friendly staff that always makes sure I'm taken care of when I have any dental work done. Can't say enough good things about you guys.


StarStarStarStarStar Very pleased. — 

Everyone was so friendly and welcoming, and Jessica did a great job with the teeth cleaning!


StarStarStarStarStar Dana, Dr. Turner, Kellie and Brittany were very nice and I enjoyed them. — 

Dana, Dr. Turner, Kellie and Brittany were very nice and I enjoyed them.


StarStarStarStarStar Great Service — 

Everyone was very nice and also made sure that I was okay and not in any kind of pain or discomfort.


StarStarStarStarStar Great experience! — 

Everyone was really pleasant to deal with. I've received lots of dental work in my life, and never been called by any dental office after my appointment to see how I was doing. 😊


StarStarStarStarStar Staff was very friendly.  — 

Staff was very friendly.


StarStarStarStarStar Everyone I came in contact with was pleasent and friendly.  — 

Everyone I came in contact with was pleasent and friendly.


StarStarStarStarStar Dana was very nice and made me feel comfortable — 

Dana was very nice and made me feel comfortable


StarStarStarStarStar Dr Turner and Chelsea were extremely caring and patient and explained everything so that I could... — 

Dr Turner and Chelsea were extremely caring and patient and explained everything so that I could understand exactly what was going on with my treatment. Dana treated me the same way for my first appointment several weeks ago.


StarStarStarStarStar A very happy and efficent Dr. and staff. Thanks for the great service.Melvin Melton — 

A very happy and efficent Dr. and staff. Thanks for the great service. Melvin Melton


StarStarStarStarStar Overall staff was extremely professional, polite, and informative.  — 

Overall staff was extremely professional, polite, and informative.


StarStarStarStarNo Star Dr.Carlisle and Sonya were very acommentdating .  — 

Dr.Carlisle and Sonya were very acommentdating .


StarStarStarStarStar This was my first visit back to the dentist in over 15 years and I had a great visit — 

This was my first visit back to the dentist in over 15 years and I had a great visit. The hygienist Jamie did a great job and was very detailed with explaining everything. Looking forward to my next visit.


StarStarStarStarStar Dr. Turner was very nice and so was my dental hygienist — 

Dr. Turner was very nice and so was my dental hygienist. Since I had not been to the dentist in a long time, I was very nervous. They both helped me relax and My app went great! My 3 year old also went for the first time the same day and she loved it! Everyone was very nice and I could tell they love their job and the service they are providing.


StarStarStarStarStar The girl who cleaned my teeth was the BEST ever.... — 

The girl who cleaned my teeth was the BEST ever....


StarStarStarStarNo Star good service — 

I enjoyed my trip here and had no real concerns. I rate this as a 4 star because I have to leave in the middle of work to come to an appointment and I'm not sure yet how well their pricing compares to other area dentists but the quality is there. I will come back.


Reply

We are sorry that you had to leave work for your appointment, but we will be starting some late and early hours in our offices this summer and possibly some Saturdays. We hope this will be more convenient for you so we can give you five star service.

StarStarStarStarStar Higginbotham Denistry — 

Professional place and they took very good care of me


StarStarStarStarNo Star Just to put a cover over the light handle n fixture over the dental chair so when it is grabbed... — 

Just to put a cover over the light handle n fixture over the dental chair so when it is grabbed germs are not transferred from patient to patient


Reply

We appreciate your concern and thank you for your suggestion. We have chosen to not use covers since they do not keep germs off the lights as good as wiping them down with sterilization wipes. We actually wipe down each room in between patients to prevent cross contamination. This is something we all take very seriously. So you can rest assured at your next visit that your room will be very clean. We look forward to seeing you soon!

StarStarStarStarStar Shannon D. and Kelly A. were both friendly and helpful, which made my experience pleasant. — 

Shannon D. and Kelly A. were both friendly and helpful, which made my experience pleasant.


StarStarStarStarStar Best Around! — 

Cannot say enough good things about this dentist office! Everyone that works there is so friendly and does their best to make you as comfortable as possible!! The dental work is top quality too, as are the dentists!!


StarStarStarStarStar Love all the staff!!! All are so nice and always make me feel comfortable! They really care! — 

Love all the staff!!! All are so nice and always make me feel comfortable! They really care!


StarStarStarStarStar Everyone I met at your office was very kind and helpful to me and I had a very enjoyable visit — 

Everyone I met at your office was very kind and helpful to me and I had a very enjoyable visit. I, like a lot of people, do not like going to the dentist, but everyone made me feel comfortable...Thank you


StarStarStarStarNo Star Small wait, good service — 

They were a bit behind when I went to get my crown done, so I had to wait awhile, but they were very apologetic about it and as soon as the dentist was free they got it going. They even let me look at the ground down tooth with is not a normal request, I gathered. But the best thing was the follow up service. Sonya called the next day to ask how I was and when I said the crown felt a bit high she got me right back in to check it out and fix it. So a bit plus for that because I never would have called to ask about it.


Reply

We are sorry you had to wait but glad you had a good experience with us. We look forward to seeing you at your next visit!

My teeth feel absolutely wonderful, thanks to Jamie...I love all the girls in the office — 

My teeth feel absolutely wonderful, thanks to Jamie...I love all the girls in the office. They are all beautiful, inspiring and cheerful...You are all great!!! Shelbi, Brittney, Cynthia and Kellie...


StarStarStarStarNo Star Sonya,Kelli,and Dr.Turner were all very helpful. — 

Sonya,Kelli,and Dr.Turner were all very helpful.


StarStarStarStarStar Dr — 

Dr. Turner and Sonia (I hope I spelled it right) were Outstanding! They explained the whole procedure to the smallest detail. I really enjoyed my visit.


StarStarStarStarNo Star i really didnt see any thing that needed changing my visit was great, painless, and quick — 

i really didnt see any thing that needed changing my visit was great, painless, and quick


StarStarStarStarStar Entire staff was very friendly and helpful. — 

Entire staff was very friendly and helpful.


StarStarStarStarNo Star herb — 

great except for the wait!


Reply

We ar sorry you had to wait but are glad that you had a great experience!

StarStarStarStarStar The Best — 

You are all great !!! If I am living in another state I would come to you all for my dental care, I have never been more relaxed than I am with all of you.


StarStarStarStarStar The entire staff made me feel comfortable! When I left and got into my car and looked into the... — 

The entire staff made me feel comfortable! When I left and got into my car and looked into the rearview mirror I knew that my teeth had just received the best cleaning they ever had!


StarStarStarStarStar Matt Carlisle is simply the best along w the rest of the team. — 

Matt Carlisle is simply the best along w the rest of the team.


StarStarStarStarNo Star The entire office has an upbeat and happy atmosphere. — 

The entire office has an upbeat and happy atmosphere.


StarStarStarStarNo Star ronda stewart-patient — 

I give Dr. Higginbotham's office four stars. The staff is great and the dentists are detail oriented. Everything is done in a professional an d timely manner


StarStarStarStarStar I couldn't have asked for any better I have had a great experience with the staff. — 

I couldn't have asked for any better I have had a great experience with the staff.


My son and I have been coming to Dr. Higginbotham's office since 2009 — 

My son and I have been coming to Dr. Higginbotham's office since 2009. Overall I have always been please with our services and we adore Dr. Higginbotham. Yesterday, when I was at the receptionist area I overheard a young woman's conversation that wasn't appropriate for work or for those of us that are receiving services. I'd rather not walk in my family's dentist office and hear an employee make snide and inappropriate remards.


Reply

First I want to thank you for bringing this to our attention and apologize. We agree that inappropriate conversations should not be going on at our office and we will address this with the employees that were working to make sure this does not happen again to make sure you do not experience this again for all your future visits. We appreciate you and your son as patients and thank you for trusting us for your dental care needs. We look forward to visiting with you at your next appointment.

StarStarStarStarStar Lindsey Poe was my hygienist. Excellent job. — 

Lindsey Poe was my hygienist. Excellent job.


StarStarStarStarStar Great Dental experience — 

Friendly, professional, thorough.


StarStarStarStarStar Leslie was excellent, very well versed, and explained what was happening thoroughly — 

Leslie was excellent, very well versed, and explained what was happening thoroughly


StarStarStarStarNo Star I was very nervous going to dentist. I hadn't seen one in over 10 years — 

I was very nervous going to dentist. I hadn't seen one in over 10 years. Was treated extremely well; nurse was very helpful and made me feel comfortable and Dr. Massey was also helpful in telling me what was happening


StarStarStarStarStar Dr. Massey, Dana, and Kelly were exceptional .... They were very helpful and friendly. — 

Dr. Massey, Dana, and Kelly were exceptional .... They were very helpful and friendly.


StarStarStarStarStar Hygienist Madison was AMAZING. I would come backjust for Her — 

Hygienist Madison was AMAZING. I would come back just for Her.Gentle,Profesional and very informative Best Dental experience I've evr had !!!


StarStarStarStarStar Dr. Higginbotham — 

a very personable and professional doc.


StarStarStarStarStar Each and every member of this office makes you feel welcome and comfortable. — 

Each and every member of this office makes you feel welcome and comfortable.


StarStarStarStarStar great service — 

great service will be back


StarStarStarStarStar Dr.turner is a great guy and dentist — 

Dr.turner is a great guy and dentist. He explains things cry well and makes sure you are comfortable


StarStarStarStarStar As of right now,everything is great. — 

As of right now,everything is great.


StarStarStarStarStar Great team!! — 

Love the entire staff. Great atmosphere!


StarStarStarStarStar You all are the greatest.  — 

You all are the greatest. I have terrible dental anxiety, and Dr. Higginbotham and Jessica are my favorites! They go to great lengths to make sure I am comfortable!


StarStarStarStarStar Lisa, my hygeinist, was excellent! The dentist also provided great care and important information. — 

Lisa, my hygeinist, was excellent! The dentist also provided great care and important information.


StarStarNo StarNo StarNo Star My problem with my visit was the fact that there was a woman in the waiting room cussing up a... — 

My problem with my visit was the fact that there was a woman in the waiting room cussing up a storm! The woman was so irate that my daughter and I got up and went through the door and I told the girls that I wasnt going back to the waiting room. I wasn't sure if the lady was going to start trying to fight with them all. They should have told her to leave but she was allowed to just sit in the waiting room cussing. Now this is what she said. There was a little boy with her that would not sit down so she looked at him and said, "Jay I'm gonna fuck your ass up if you don't sit down." Then an older girl came from the exam room and sat down with the lady. They were discussing going to Hibbett's next door. The girl at the front desk said, "Ma'am we require someone to stay here while there is a minor child in the chair during an exam." So this made the lady really mad and she blurted out, "I swear every time I come in this motherfucker ya'll got some shit to say." Didn't feel very safe!!!


Reply

We are sorry your last visit with us was not as pleasant as usual. The front desk staff has brought this to our attention as well and the issue has been addressed to ensure this does not happen again. We appreciate your suggestions and hope that the atmosphere at your next visit is much more pleasant and we look forward to seeing you then.

StarStarStarStarStar Great dentist! — 

I always have a wonderful experience at Higginbottham Family Dental!


StarStarStarStarStar There is absolutely nothing I would change! Every time I go to Higginbotham Family Dental is a... — 

There is absolutely nothing I would change! Every time I go to Higginbotham Family Dental is a great experience! After all...my dentist makes me smile!!!


StarStarStarNo StarNo Star Please inform me about the length of time I have to wait if it's going to be longer than 10... — 

Please inform me about the length of time I have to wait if it's going to be longer than 10 minutes. I had an errand I could have done in the 30 minutes I waited to be seated.


Reply

I am so sorry you had to wait and that the front desk girls did not communicate with you that they were running behind. i will be sure to let them know to ensure that this does not happen again. Thank you for letting us know how we can make your next dental visit better. We look forward to seeing you again at your next dental appointment. Kind Regards, Lai Ferrell

StarStarStarStarStar Dana super personality,she has the cleaning down! Gentle but firm enough to get the crud,not one... — 

Dana super personality,she has the cleaning down! Gentle but firm enough to get the crud,not one gum hit , that hurts. She also made & brought my bleach trays to Osceola the same evening, on her way home.Dr.H u have a great staff God Bless you all. Keep up the good smiles/kindness/promptness. I am excited about u & me keeping my teeth healthy now that I can/not afraid for the rest of my life. Love Susan Hope to see you all in Aug.


StarStarStarStarStar Everything was Great!! — 

The staff was great. They are always friendly. I really enjoy my visit. Thank you!!


StarStarStarStarStar Finally.. — 

Finally..a dentist office that I don't mind going to!


StarStarStarStarStar Laura and one other assistant worked with me. — 

Laura and one other assistant worked with me. Both were beyond courtious and pleasant. Dr. Brewer as always is a joy to be around. I appreciate when everyone is so polite and very professional.


StarStarStarStarStar Dr. Turner was very helpful and engaging — 

Dr. Turner was very helpful and engaging. I don't remember the name of the hygienist who worked with me, but she helped make bearable what is usually a terrible experience for me. I appreciate the level of professionalism and obvious attention to detail throughout the whole process. For the first time in my life, I left the dentists office not dreading my return visit. Thanks.


StarStarStarStarNo Star MY VISIT WAS GREAT AND VERY SATISFYING TO ME. — 

MY VISIT WAS GREAT AND VERY SATISFYING TO ME. YOU HAVE A GREAT FRIENDLY STAFF.


StarStarStarStarStar Lily was awesome...she deserves a raise — 

Lily was awesome...she deserves a raise. I will continue to use Higginbotham dental.Thanks.


StarStarStarStarNo Star You have an excellent group of professionals that... — 

You have an excellent group of professionals that are very friendy.


StarStarStarStarStar Higginbotham Dental is an excellent establishment. — 

Higginbotham Dental is an excellent establishment. Thank you.


StarStarStarStarStar Great team! Expecially Ashlee. — 

Great team! Expecially Ashlee.


StarStarStarStarStar The staff were very kind & helpful — 

The staff were very kind & helpful. I was very nervous from having bad experiences at the denist in the past but the staff there made me feel comfortable. I would recommend Dr Higginbotham to anyone who was looking for a good dentist.


StarStarStarStarStar I enjoyed my visit at your office. — 

I enjoyed my visit at your office. Everyone was very nice. You all are one of a kind. I will refer more people to create healthy smiles. P.S. My kids love you all too.


StarStarStarStarStar higginbotam dentistry has a wonderful group of... — 

higginbotam dentistry has a wonderful group of people working there and i am very satisfied every visit i make. So thank you so much for your services.


StarStarStarStarStar Great services! Keep up the great work. — 

Great services! Keep up the great work.


StarStarStarStarNo Star The hygenist, Lily, was amazing. — 

The hygenist, Lily, was amazing. She is very good at what she does. She takes her time and makes sure she does her job right. She is very personable and nice and you can tell she cares about her patients and enjoys what she is doing. She is truly awesome.


StarStarStarStarStar It has always been a pleasure to visit you and... — 

It has always been a pleasure to visit you and your team.


StarStarStarStarNo Star Just keep up the good work and the smiles that... — 

Just keep up the good work and the smiles that goes a long ways.


StarStarStarStarStar Jessica was very thorough with her examination of... — 

Jessica was very thorough with her examination of my teeth. She also explained everything in great detail and with pictures also. She seems to know her job very well and appears to enjoy it a lot.


StarStarStarStarStar The whole office staff was pretty remarkable — 

The whole office staff was pretty remarkable


StarStarStarStarStar Had an extraction and felt good next day. — 

Had an extraction and felt good next day. That was great!


StarStarStarStarStar It was a great visit, thank you very much! — 

It was a great visit, thank you very much!


StarStarStarStarNo Star I think Jessica is an excellent worker and really ... — 

I think Jessica is an excellent worker and really cares about the well being of the patient. Higginbotham group has been great on helping me overcome my fears.


StarStarStarStarNo Star I think you all are really GREAT! — 

I think you all are really GREAT! You treat everyone with dignity. Thank you!


StarStarStarStarStar Ashley was very friendly and helpful — 

Ashley was very friendly and helpful. She was very careful not to cause pain, in a sore area that I had.


StarStarStarStarNo Star My hygienist Ashlee was absolutley amazing! — 

My hygienist Ashlee was absolutley amazing! I enjoyed my visit and will return again.


StarStarStarStarNo Star Everyone always make you feel comfortable and... — 

Everyone always make you feel comfortable and makes sure you are fine during the entire procedure. Thanks


StarStarStarStarStar Everyone I met was very nice. — 

Everyone I met was very nice. Every procedure was explained very carefully. I didn't feel like just another patient. Everyone made me very comfortable and treated me very well.


StarStarStarStarStar I really enjoyed my last visit with your office — 

I really enjoyed my last visit with your office. Your staff was nice and everyone wore a beautiful smile. Thank you and I will return.


StarStarStarStarStar Lilly and Dr Brewer were great. — 

Lilly and Dr Brewer were great.


StarStarStarStarStar The hygenist was wonderful! — 

The hygenist was wonderful! Very personable and good with my son. He felt completely at ease with her and it was our first dental appointment for him!


StarStarStarStarNo Star My dental hygenist was very pleasant, efficient... — 

My dental hygenist was very pleasant, efficient and professional.


StarStarStarStarStar I was very comfortable with Lilly. — 

I was very comfortable with Lilly. She was very caring during the process.


StarStarStarStarStar I absolutely LOVE my new dental hygentist!!! — 

I absolutely LOVE my new dental hygentist!!! She was very thorough and explained everything I asked her. She was extremely friendly and made me feel at ease. I would definitely give her a 10 out of a 10.


StarStarStarStarStar All the staff are very friendly and Jordan does... — 

All the staff are very friendly and Jordan does great cleaning!


StarStarStarStarNo Star I have never seen a dentist office that was so... — 

I have never seen a dentist office that was so welcoming for an adult! The staff were tremendously nice. I am so glad that my husband and I have chosen this office.