K. Agatep DDS - San Diego Dentist

Dr. Kathrina Agatep - "Where Beautiful Smiles Are Created"

StarStarStarStarNo Star 165 Reviews

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Practice Information

Address:

9450 Scranton Road
Suite 110
San Diego, CA 92121

Phone:

858-490-4281

Fax:

858-457-5801

Email:

Web:

www.dentaldesignsd.com

Hours:

M-F: 7am - 3pm. W: 8am - 5pm

Insurance:

All major PPO's

Specialties:

General Dentistry, TMJ, TMD, Cosmetic Dentistry, Oral Hygiene, Neuromuscular Dentistry, Sleep Apnea, Crowns, Veneers, Inlays & Onlays, CEREC, Composite Fillings, Oral Cancer Screening, Performance Mouthguards, Veneers, Invisalign

Certifications

DDS, LVIF Fellow

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Reviews

StarStarStarStarStar I was referred to Dr. Agatep by a co-worker over four years ago — Brenda L.

I was referred to Dr. Agatep by a co-worker over four years ago. She is by far the best dentist my 19 year old daughter and I have ever been to. Having had negative experiences with other dentist in the past, I was apprehensive during my first visit. Dr. Agatep immediately made me feel comfortable. Her and her amazing staff, Lindsay and Marissa, genuinely care about their patients. Dr. Agatep is incredibly thorough and always up on the latest dental technology. Recently, I was faced with a difficult situation and Dr. Agatep and he team worked together to find the best solution for me. For this and many other reasons, I believe that Dr. Agatep is hands down the best dentist I’ve ever been to. I will continue to trust her with my teeth for many years to come. Thank you for all that you do Dr. Agatep!!!

May 18, 2013



StarStarStarStarNo Star good visit — Bowei C.

Thuy is a great DH. Dr. A is always a pleasure to see.

May 14, 2013



StarStarStarStarStar Great job! — Key-on S.

Thuy did a great job. I have already referred one new coworker to your office. Hopefully she calls to set up an appointment soon!

May 8, 2013



StarStarStarStarNo Star I dont think the lady in the front office told anyone I was waiting for a while! But once, I was... — Poupak F.

I dont think the lady in the front office told anyone I was waiting for a while! But once, I was greeted by Marissa, she was very articulate and helpful. Dr Agatep seemed very caring and knowledgeable and I am glad I found her office for my treatment.

May 7, 2013



StarStarStarStarStar I felt taken care and that the staff was extremely knowledgeable and pleasant. — Kyle B.

I felt taken care and that the staff was extremely knowledgeable and pleasant.

May 7, 2013



StarStarStarStarStar Best Dental Office in San Diego — Melissa U.

The entire team is great! Friendly, knowledgeable and good at what they do...

Apr 27, 2013



StarNo StarNo StarNo StarNo Star I went in for a cleaning and the hygienist ripped off my fixed retainer — Ashley G.

I went in for a cleaning and the hygienist ripped off my fixed retainer. It didn't fall off--she put floss between my teeth under the bar then yanked up, painfully ripping the wire & bond off of 3 teeth. I was told that the dentist could see me the next day and to be careful when eating. I had to ask her to remove the loose wire in my mouth. When I came in to get it fixed I was left waiting for 35 minutes. The dentist (not Dr. Agatep) came back, stuffed cotton in my mouth, and starting putting glue on the backs of my teeth, on top of what was already there. They put a new round wire in instead of the flat one from before. I now have a wire the protrudes more than before & large bumps of glue that stick out much more (more on one side, where all of the glue hadn't been ripped off), which is VERY annoying when it bumps into my tongue every time I talk and is affecting my speech. Clearly this service did not meet my expectations (especially when all I wanted was a simple cleaning).

Apr 26, 2013



StarStarStarStarStar Thuy is fantastic - really takes the time to explain things so I get it and also very conscious of... — Jo F.

Thuy is fantastic - really takes the time to explain things so I get it and also very conscious of my comfort levels during the cleaning and adjusting her approach to suit. Very thorough, polite and friendly. 5 star service.

Apr 24, 2013



I am deathly afraid of going to the dentist. I have gone 4 times in 20 years because of my fear — Cristina M.

I am deathly afraid of going to the dentist. I have gone 4 times in 20 years because of my fear. I finally got enough courage to call and set up my appointment .The entire staff made me feel welcomed and assured me that I would have a pleasant expierience.

Apr 20, 2013



StarStarStarStarStar Awesome — Steve R.

Very honest and to the point. They show a lot of concern to how you're currently feeling when working on you and take notice when there's an uncomfortable part of the routine being performed.

Apr 11, 2013



StarStarStarStarNo Star A Visit To Dr. Agatep — Frank Y.

It was a great experience. I understood the dental situation I was in, however,the cleaning was a little bit painful. Overall, I love the dental team and their greeting.

Apr 10, 2013



StarStarStarNo StarNo Star Overall, it was a pleasant experience — Nick T.

Overall, it was a pleasant experience. I have one complaint: when I was x-rayed, Marissa (sp?) took at least a few tries to get each x-ray, and with some, like the left bitewings, took 5 or 6 tries. I know that the evidence of major health effects due to x-rays may be inconclusive, but it still suggests a lack of concern for a patient's welfare. In addition, a thyroid shield was not used. On a positive note, most of my treatment was explained to me very well. Also, Thuy was very careful cleaning my teeth and delivered anesthetic expertly and painlessly. I am interested to see the effects of the laser treatment on my gums and my only complaint there is I would have liked Thuy to have better explained the differences between antibiotics (which Dr. Agatep prescribed) and laser treatment.

Apr 3, 2013



StarStarStarNo StarNo Star I wish the dental assistant would have been more attentive — Jessica G.

I wish the dental assistant would have been more attentive. I acquired a massive blister because the suction machine was sucking on my lip throughout the length of appt which was more than an hour. I had no sensation to notice. It was the first time that had ever happened to me.

Apr 2, 2013



StarStarStarStarStar Good job — Mike Z.

Professional, good work, explains things clearly.

Apr 2, 2013



StarStarStarStarStar Positive Visit — June A.

Eveyone I met from the receptionist to the dental assistant to Dr. Agatep was courteous and helpful. I left the office with a positive feeling that I would receive good dental care.

Mar 29, 2013



StarStarStarStarStar The actual room where we did the consultation was kind of small and not very comfortable — Sia X.

The actual room where we did the consultation was kind of small and not very comfortable. But not too bad.

Mar 21, 2013



StarStarStarStarStar Your office is amazing, dependable, organized, informative and innovative — Linda P.

Your office is amazing, dependable, organized, informative and innovative. Thank you for providing myself and my family with excellent dental care.

Mar 12, 2013



StarStarStarStarNo Star I hope you can give my sincerest apology for not remembering that i visited her 2 years ago — Ester N.

I hope you can give my sincerest apology for not remembering that i visited her 2 years ago. I'll see her next month. thank you

Mar 1, 2013



StarStarStarStarStar The new hygienist (Thui?) is very caring, and highly professional and passionate about her work.  — Enrique V.

The new hygienist (Thui?) is very caring, and highly professional and passionate about her work.

Feb 17, 2013



StarStarStarStarStar Excellent first impression overall! — Adam C.

The Dental Assistant was very nice and gentle when handling the x-rays.

Feb 14, 2013



StarStarStarStarStar Very pleasant experience — Fanxing K.

Dr. Agatep is very nice. So is her nurse. I did not feel being pushed to do something that I hesitate to do.

Feb 13, 2013



StarStarStarStarStar My experience has always been very good. — Eric W.

My experience has always been very good.

Feb 11, 2013



StarStarStarStarStar Everyone was very polite and courteous — Brett H.

Everyone was very polite and courteous. I would like to specifically comment on Lindsey as being very helpful and on top of things (appointments, getting previous dental records, insurance info, etc.) and Thuy who performed my deep cleaning. She was the most gentle and and the same time most thorough hygeniest I have ever had work on my mouth.

Feb 8, 2013



StarStarStarStarStar Great Service — Val E.

Thans for the great service, everyone was very nice and i appreciated the information regarding my dental situation.

Jan 28, 2013



StarStarStarStarNo Star Suzanne Tsang-Garofalo — Suzanne T.

I appreciated Dr. Agatep's thoroughness and explanation of my dental needs in layman terms.

Jan 25, 2013



StarStarStarStarStar Great exam and cleaning. Very pleased. Already recommended you to others. :) — Michelle S.

Great exam and cleaning. Very pleased. Already recommended you to others. :)

Jan 25, 2013



StarStarStarNo StarNo Star Everytime I've gotten X-rays it takes 4-5 times to get it right. That is lot if extra douse — Matt L.

Everytime I've gotten X-rays it takes 4-5 times to get it right. That is lot if extra douse. Also I get an enormous amount of emails and text messages.

Jan 22, 2013



StarStarStarStarStar Excellent cleaning process. The hygienist was very gentle, always checked I'm OK — Danit K.

The hygienist was very gentle, always checked I was OK. She was highly sensitive to my state, trying to make it easy on me, yet would not compromise the process quality. The results are fantastic! A perfect cleaning! Huge Thanks for an excellent work!

Jan 18, 2013



StarStarStarStarStar The new dental hygenist was amazing!! She reminded me of the one I started with, Diane back in... — Cathy C.

The new dental hygenist was amazing!! She reminded me of the one I started with, Diane back in 2010..Loved her and miss her! But Thuy, the new hygenist was equally awesome! I couldn't be more happier! I actuallyed stayed away from cleaning and checkups for 8 months because I didn't like the previous hygenist, was always fast and always hurting me. But I gave Thuy a chance and she succeeded!! She explains all her steps and was very gentle! Also did a great job cleaning!! Will come back on time for my checkups!! Also love the front desk - Lindsey!! She is amazing. She explains everything so clear and made sure everything I need to know!

Jan 11, 2013



StarStarStarStarStar Dr. Agatep — Doug C.

The best dentist I have ever went to. Dr. Agatep and her staff are both caring and professional. Located 20 miles from my home but always worth the trip. Recommend her highly!

Jan 10, 2013



StarStarStarNo StarNo Star  — John P.

The numerous xrays and pictures taken of my mouth seemed excessive. I understand that they are usefull, but they are very uncomfortable. I will not do it again :-(

Jan 9, 2013



StarStarStarStarStar Best Dental Hygienist — Melissa A.

Your newest dental hygienist, Thuy (Twee, not sure of the correct spelling of her name) is simply the best. She gave me the best cleaning of my life. She has the lightest hands. She has a feather, but extremely thorough approach to cleaning your teeth. She was able to clean my teeth carefully without hurting my gums or causing my gums to bleed. This was often the case in my past cleanings. During the cleaning, she kept checking if I was okay. I informed her that I have sensitivity in the upper left hand area of my mouth and instead of spraying my mouth with water, she asked me to sip it and gargle. Who knew?! Simple tricks to make your visit and cleaning experience as nice as possible. Very, very smart and kind lady. I hope that you keep her!!!

Jan 4, 2013



StarStarStarStarStar Great staff, quick service  — Melinda B.

Went in for a cleaning, they saw me right away and did a great job.

Dec 20, 2012



StarStarStarNo StarNo Star I was told that my treatment was covered by insurance, but it was never checked. I had to pay 170 — Mark T.

I was told that my treatment was covered by insurance, but it was never checked. I had to pay 170.00 out of pocket when i was told it wld only b 25.00. My next visit will b 75 but still need to check it out and find out why Iwas told both visits wld b 25.00.

Dec 8, 2012



StarStarStarStarStar Melissa was very accomodating to see me the same day — Liza F.

Melissa was very accomodating to see me the same day. She remembered I had two boys which was a nice touch.

Nov 27, 2012



StarStarStarStarNo Star Overall Visit — Susan V.

Dr. Agatep office is very friendly. They always greet you nicely and with a smile on there face.

Nov 19, 2012



StarStarStarStarStar Excellent service  — Sushant S.

Excellent service and advice.

Nov 15, 2012



StarStarStarStarStar No improvements needed, everything was great!!!  — Claire W.

No improvements needed, everything was great!!! After moving to San Diego recently from UK I was anxious to find a new dentist! I'm delighted with Dr. Kathrina Agatep , I needed 2fillings and I didn't feel a thing!!! Not even the needle for numbing. She and her staff are amazing. THANKYOU : )

Nov 14, 2012



StarStarStarStarStar The service is excellent and the staff is super nice and friendly! — Javier R.

The service is excellent and the staff is super nice and friendly!

Nov 13, 2012



StarStarStarStarStar Thuy was extremely gentle, especially with my sensitive front teeth. — Emily N.

Thuy was extremely gentle, especially with my sensitive front teeth.

Oct 19, 2012



StarStarNo StarNo StarNo Star dental procedure quote should be fair and detailed — Gaurav S.

dental procedure quote should be fair and detailed.items with description such as "other medications " 12 times costing as much as 200$ ??

Oct 19, 2012



StarStarStarStarStar Thank you for your kindness, and for your advice. — Tariq T.

Thank you for your kindness, and for your advice.

Oct 12, 2012



StarStarStarStarStar Overall experience was great! The staff was very friendly, helpful, and professional.  — Adriana A.

Overall experience was great! The staff was very friendly, helpful, and professional.

Oct 12, 2012



StarStarStarStarNo Star I love that you usually have plenty of availability to make appointments — Emily K.

I love that you usually have plenty of availability to make appointments. I've been to dentists where you have to book MONTHS in advance. Your team also does little things that make a big difference, like looking at my benefits ahead of time to see what's covered (for example, cleanings twice in a calendar year v every 6 months). Very quick to respond to calls/emails, and always very friendly. Also, I don't get a hard sell every time I'm there - I was a little leery after my 1st appointment when you told me I needed to replace some old fillings and I was waiting for the hard-sell this time for a deep cleaning, orthodontics, <<insert expensive service here>> but the hygienist said that I'm doing a great job brushing and flossing and skipped the sales pitch. I did have to wait a bit this last time and the receptionist was at lunch so there was no one to great me but overall my experience has been great.

Oct 5, 2012



StarStarStarStarStar 5 star Dentist & Staff — Daniel Y.

Give this dental office an initial visit... you will likely come back for appointment.

Oct 5, 2012



StarStarStarStarNo Star I have just one concern that I received a notice of $400 balance that I have no idea it was... — Ching lee D.

I have just one concern that I received a notice of $400 balance that I have no idea it was existed before. So it would be much better if I know how much I have to pay out of my own pocket before I get the service.

Oct 4, 2012



StarStarStarStarStar Thuy was very patient and detailed. She gave me a thorough cleaning, which I appreciate — Linda N.

Thuy was very patient and detailed. She gave me a thorough cleaning, which I appreciate. I also learned from Thuy and Dr. A, a few new ways to care for my teeth through oral products and my hygiene regimen. Thanks!

Sep 20, 2012



StarStarStarStarStar Everyone including support staff was extremely pleasant, helpful and professional — David L.

Everyone including support staff was extremely pleasant, helpful and professional. The woman who took my history did an excellent job understanding and relating the problem to Dr. Agatep.

Sep 20, 2012



StarStarStarStarNo Star I'm very pleased with how everything went yesterday — Mike N.

I'm very pleased with how everything went yesterday. Amazingly, my teeth and gums aren't nearly as sore as I expected them to be. Thuy did a great job!

Sep 20, 2012



StarStarStarStarStar Much happier this time around. — Gail L.

Thuy is a great addition to your team. Much happier having my teeth cleaned this time around.

Sep 18, 2012



StarStarStarStarStar Lindsey and Marisa (sp?) were great! — Jessica B.

Lindsey and Marisa (sp?) were great!

Sep 14, 2012



StarStarStarStarStar Lindsey at the front desk was very helpful in explaining my benefits and scheduling me with... — Lindsey P.

Lindsey at the front desk was very helpful in explaining my benefits and scheduling me with multiple appointments that fit within my shcedule. Thank you!

Sep 13, 2012



StarStarStarNo StarNo Star How much can we make? — Arne A.

I always get the feeling - i could be wrong about my perception, but it's still my perception - that the P&L comes first at your office. I've been to so many dentists (because of a lot of moves) and you guys are fabulous at certain things, i.e., no waiting. I'm all for profit - just hide it a bit better, that's all I'm saying.

Sep 12, 2012



StarStarStarStarStar Headphone - great idea. Blanket - great idea. Eye protectors - great idea — Michael K.

Headphone - great idea. Blanket - great idea. Eye protectors - great idea. Monitor to explain what exactly is going on - great idea. Method to inject so it does not hurt (as bad) - great idea. I realize we have to go over the financials, but I always come away from the office thinking - that is a business and they don't really care about my teeth and health. I am not sure how to get over that... Maybe it's how everything works now, but back in the day, it seemed different. Maybe when we go over financials, you can show me that other dental offices charge the same amount or something...

Sep 12, 2012



StarStarNo StarNo StarNo Star I was called the wrong name 3 different times by the receptionist and 2 other dental assistants — Jacqueline H.

I was called the wrong name 3 different times by the receptionist and 2 other dental assistants. I also waited for over 15 minutes and when I was finally called back the cleaning took over 45 minutes. The hygienist (Thue?) was very friendly at first but then as the appointment continued she literally told me that I needed to floss a total of 8 times. I assured her that I heard her and realize I do need to improve my flossing, however, it felt like a lecture and did not make me feel comfortable.

Sep 12, 2012



StarStarStarStarStar Great Place, Wonderful Staff! — G K.

My hygienist was Thuy and she was very knowledgeable, friendly, and professional. She provided helpful advices on dental care and showed me the proper way to floss. Lindsey (at the front desk) was also very friendly and professional. She explained my insurance benefits very well so I could understand easily.

Sep 6, 2012



StarStarStarStarStar Love, love, love coming to the dentist now!!! I have referred you to anyone who will listen to me... — Natscha L.

Love, love, love coming to the dentist now!!! I have referred you to anyone who will listen to me and will continue to do so. Thanks for all you have done...I know you all work hard to give stellar customer service...and I know it's hard work because I've held sales/service positions for over 20 years now. Your office is one of the few places where I receive the quality service that I expect!!! Thanks everyone!!!

Sep 5, 2012



StarStarStarStarStar I loved everyone I met so far — James C.

I loved everyone I met so far. You guys is the model by which other service organizations should follow. Thank you so much for the warm welcome to your office.

Aug 31, 2012



StarStarStarStarNo Star four star — Beverly L.

I would recommend the dentist and hygenist

Aug 28, 2012



StarStarStarStarStar The best!  — Ashley H.

Everyone was super friendly and I had a great experience!

Aug 20, 2012


Reply

Thanks for the great review! -Dr. Agatep


StarStarStarNo StarNo Star The lady who did my X-ray did not do a good job. She had to redo a lot of my X-ray — Sherry J.

The lady who did my X-ray did not do a good job. She had to redo a lot of my X-ray. Also, she made my eyes water while she took them.

Aug 10, 2012


Reply

Hi Sherry - we'll look into this.


StarStarStarStarNo Star I do want to thank Thuy as she was a pleasure to be around — Emily Z.

I do want to thank Thuy as she was a pleasure to be around. The last time I was there, the hygenist was very salesman-like, which I didn't appreciate and almost didn't return because of her. Thuy explained everything well and my visit enjoyable.

Aug 3, 2012


Reply

Thanks for the kind review! Thuy is a great addition to the family :) -Dr. Agatep


StarStarStarStarStar You guys are the best — Chuck W.

Everyone was courteous, helpful and made me feel like I wasn't at a dentist. Your staff is the best.

Jul 26, 2012


Reply

Thanks Chuck! Appreciate the kind review :) -Dr. Agatep


StarStarStarStarStar I ALWAYS HAVE GREAT CUSTOMER SERVICE!!! — Delores D.

I ALWAYS HAVE GREAT CUSTOMER SERVICE!!!

Jul 20, 2012


Reply

Thank you Delores! Looking forward to seeing you again :) -Dr. Agatep


StarStarStarStarNo Star Very good — Rahul R.

I am very satisfied with the quality of service provided by Dr. Agatep and team.

Jul 9, 2012


Reply

Thanks for the kind words Rahul! -Dr. Agatep


StarStarStarStarNo Star Not sure if I was checked for cavities? — Joey R.

After I left I realized something - I don't think that anyone checked my teeth for cavities. Usually the doctor comes in and does a 'softness' check on each tooth to see if there could be a cavity.

Jul 4, 2012



StarStarStarStarStar Awesome job! — Mike L.

Came in for my 3 month perio maintenance. Solange did an oustanding job!

Jun 28, 2012



StarStarStarNo StarNo Star New staff was very nice — Brenda L.

New staff was very nice. I was glad to see that the young woman at the front desk was able to make the appointment for my daughter. I live in south bay and getting an appointment that works for our schedules is quite difficult since you close early and do not open in the evenings or on the weekends. I would suggest having at least one or two days a week with after 5pm hour so folks who can't get time off work as easily as others can have an opportunity to visit your offices. It is always a challenge getting an appointment to see Dr. Agatep.

Jun 28, 2012


Reply

Hi Brenda - thanks for the review and suggestions. We've been quite busy and I really appreciate you making the drive up from the South Bay to see us. -Dr. Agatep


StarStarStarStarStar I will have to admit I found the office via Yelp. — Denise K.

I will have to admit I found the office via Yelp..and after reading a few positive reviews I felt I could trust my teeth (and fear of dentist) to Dr Agatep & staff. After a full set of xrays/pictures and consultation with both Dr and Jenny to review payment plan I felt like my options to get my teeth and mouth back in shape for the New Year! I really liked the fact that Jenny went over by priority my treatment plan and the costs that my insurance would cover and what would come out of pocket. This was the first office to go through this with me. I greatly appreciate this feature! I am certainly not a fan of going to the dentist but if this is any indication of the care and thoroughness Dr Agatep takes, then I'm sure my future procedures as well as the health of my mouth will be in great hands.

Jun 26, 2012


Reply

Thank you for the kind words Denise. Going to the dentist is an evil necessity, and we do our best to make your visit as pleasant as possible. Let us know if we can do anything else to improve your experience! -Dr. Agatep


The appointments have been changed or edited the last three times I have been there — Yogi P.

The appointments have been changed or edited the last three times I have been there. There is confusion on what I was the appointment was for. My brightening was interrupted 14 time in a short visit due to the staff shortage at the front(not happy with the whitening), during my cleaning a crown had come off and the insurance was charged for the re-cementing of the crown. The office has changed a lot in how the care is given from when we first came to you. I wanted to offer this feedback to you so that you are aware of the customers views of how things are going.

Jun 24, 2012



StarStarStarStarStar Good appointment — Nicole D.

As usual a very pleasant appointment

Jun 23, 2012


Reply

Thanks Nicole! Look forward to seeing you again. -Dr. Agatep


StarStarStarStarNo Star Great Dentist — Rory M.

Best Dentist I have had so far, just would like to have been contacted as I was told I would be.

Jun 19, 2012


Reply

Thanks for the kind review Rory! -Dr. Agatep


StarStarStarStarStar Great service, staff, and dentistry! — Paula G.

Great service, staff, and dentistry!

Jun 7, 2012



StarStarStarNo StarNo Star Im disapointed that Diane is no longer with Dr. Agatep — Andrew R.

Im disapointed that Diane is no longer with Dr. Agatep. The dental hygienist that cleaned my teeth was not as thorough and did not express the same level of concern as Ive been accustomed to with Diane.

May 30, 2012


Reply

Thanks for the feedback Andrew. I will address your concerns. -Dr. Agatep


StarStarStarStarStar Ms. Marrisa greeted me at the entrance exactly on 9:00 am, zero waiting time — Danit K.

Ms. Marrisa greeted me at the entrance exactly on 9:00 am, zero waiting time. She expained very claerly the current situation and what next. by teh end of the appointment, Ms. Marrisa schedules teh next app and walked me to the door. THANK YOU!

May 4, 2012


Reply

Thanks for the kind feedback Danit! -Dr. Agatep


StarStarStarStarStar Everyone was extremely helpful — Rohit P.

Everyone was extremely helpful and put me at ease. Especially Dr. Solange. Dr. Agatep also explained everything very well and gave me a good understanding of what needed to be done and why.

May 3, 2012


Reply

Thanks for the kind review Rohit! -Dr. Agatep


StarStarStarStarStar Great Dental Experience — G K.

As always, friendly and professional staff. Also very clean and relaxing environment.

May 3, 2012



StarStarStarStarNo Star Overall, the experience was very positive - the staff is great & the scheduling was flexible and... — Emily K.

Overall, the experience was very positive - the staff is great & the scheduling was flexible and convenient. Just a couple areas for improvement: I do wish they would have emailed me the paperwork to complete prior to my visit (when I walked in they asked me if I had, but seeing as how they never emailed it to me the answer was "no"). Overall, Dr. Agatep was lovely - she told me my teeth look great… but then told me I need to have 4 fillings replaced and get a new one and put several other teeth on "watch". Which is it - do I have nice teeth or is my mouth a war zone? Interestingly, my last dentist told me I needed a bunch of work too... but completely different work! I was really hoping to find a dentist who would level with me about what I really needed and not try to get me to drop my entire year's Flex Spending in one visit. For now, I'm pleased, but cautious.

Apr 30, 2012



StarStarStarStarStar Another great visit. — Brian A.

Always satisfied with Dr. Agatep and her staff. Highly recommended. Brian A.

Apr 26, 2012



StarStarStarStarStar Great dental practice!! — Kevin D.

My visit to Dr. Agatep's office was excellent. I highly recommend this practice to anyone looking for a dentist. I did not have to wait past my appointment time and the staff was very friendly and knowledgeable.

Apr 25, 2012



StarNo StarNo StarNo StarNo Star The hygienist was not professional & did not do a good or thorough job in doing my 'deep cleaning' — Cuc L.

The hygienist was not professional & did not do a good or thorough job in doing my 'deep cleaning'. This deep cleaning felt like a regular cleaning from my old dentist,& better yet, she only did one quadrant! My biggest issue is with how they handled my "need" for a 'deep cleaning'. The charges & process was NOT explained thoroughly & it was unprofessional & UNACCEPTABLE. No one took the time to thoroughly walk me through my recommended treatments & felt I went in not knowing what I was getting - hence, only got 1 quadrant cleaned & spent nearly 2 hours in the office! Even while my cleaning was in process, front desk gal ran back several times and interrupted the hygienist to ask about prescriptions bc she didn't know! When I explained my frustration with the lack of comm, I was pulled aside to hear the front desk girl apologize bc she was 'busy' giving consults. NO EXCUSE FOR POOR SERVICE!!EVERYONE SHOULD BE TREATED WITH THE UTMOST CARE &SERVICE. RIDICULOUS how this office is RAN

Apr 20, 2012



StarStarStarStarStar Thanks.  — Sushant S.

Had a great experience.

Apr 19, 2012



StarStarStarStarStar Best Dentist Award — Rachael B.

Dr. Agatep and her staff are simply THE BEST.

Apr 19, 2012



StarStarNo StarNo StarNo Star I've seen someone different on my last three visits — Carrie B.

I've seen someone different on my last three visits. I thought this most recent visit was going to be a full exam based on the conversation I had during my last visit. The person I saw on this visit (Thuy) was very nice - but she just dove right into a cleaning, didn't ask me any questions, and afterward, I had to really prompt her to give me information about how it went and what would be happening during the next visit. Also, she told me that I could raise my hand if I needed a break during the cleaning. She was using a lot of water, and it started pouring down the side of my face. I raised my hand, and she said "OK," but kept on going for several minutes. I got drenched. Afterward, she apologized, but still - what if I *really* needed a break? Overall, not a good experience. I'm going to be looking for a new dentist, which is unfortunate, because I had such positive experiences in the beginning (with Diane) - but it really seems to be going downhill.

Apr 18, 2012



StarStarNo StarNo StarNo Star I would like someone to explain me properly the bill at the end of the service accompanied with a... — Asmita M.

I would like someone to explain me properly the bill at the end of the service accompanied with a paper bill with detail description of each item charged.

Apr 18, 2012



StarStarStarStarStar I refer two co-workers due to the excellent service always receive during my appointments. — Heather K.

I refer two co-workers due to the excellent service always receive during my appointments.

Apr 12, 2012



StarStarStarStarStar Solange, Your Dental Hygenist, did a wonderful job — Steven W.

Solange, Your Dental Hygenist, did a wonderful job. First she measured the recession along gumline for each and every tooth...and at the same time, checked for any 'pockets'. Then she proceeded to do a thorough ultrasonic cleaning. This was followed by a careful and thorough scaling-off of any and all hard deposits. Finally I asked to grade my home dental care with a letter grade...which she was happy to provide. Now I know exactly where I stand with my dental homecare program.

Apr 12, 2012



StarStarStarNo StarNo Star Appointments need improvement — Azim K.

Solange is nice, but a bit rough with the tools; the suction sometimes went too far down my throat. The secretary was alright, though she doesn't know Kathrina's real name (she called her "Catrina"). I've been disappointed about making appointments in general. Over a month ago, I got an email saying I should click a button to request an appointment, which I did, and it said I would receive a call from them soon. I never got a call back. I called the office three weeks ago, and I always got the "call center" rather than the actual office, which only left messages for the office. And only on the third time I called and left a message did I actually get a call back. Something needs to be done about making appointments and reaching the office.

Apr 5, 2012



StarStarStarStarNo Star Overall good visist — Ava K.

Different hygienist. She wasn't as kind to my mouth as the previous. But overall I was in and out in less then a hour.

Mar 21, 2012



StarStarStarStarNo Star Solange performed the cleaning treatment I needed. She was excellent. — Rebecca R.

Solange performed the cleaning treatment I needed. She was excellent.

Mar 19, 2012



StarStarStarStarStar Biggest complaint was Beth who rarely returned phone calls - good to meet Jenny, her replacement... — Elizabeth R.

Biggest complaint was Beth who rarely returned phone calls - good to meet Jenny, her replacement and hope the front office support improves. Other staff all great and very helpful.

Mar 17, 2012



StarStarStarStarStar During my visit i met Lindsy and she's very helpful to explain the detail of what a TMJ is all... — Irma B.

During my visit i met Lindsy and she's very helpful to explain the detail of what a TMJ is all about and what the doctor will ask me.She ask question very politely. The office people makes me feel comfortable.

Mar 6, 2012


Reply

Thanks for the kind review! Glad that Lindsey and the team made your visit a pleasant one. -Dr. Agatep


StarStarStarStarStar I'm glad Dr — Enrique V.

I'm glad Dr. Agatep took me in on Saturday since the crown replacement process took a little over three hours and I didn't have to miss work on a week day. Dr. Agatep always provides us with an amazing service and I was feeling completely painless on the next day.

Feb 27, 2012


Reply

Thank you so much for the kind review Enrique. It was good seeing you last week and I'm glad we could help! -Dr. Agatep


StarStarStarStarStar Always Wonderful — Melissa U.

I cannot say enough good things about the staff and services. I'm happy to have found your office.

Feb 24, 2012


Reply

Thanks for the kind review! We appreciate it! -Dr. Agatep


You and your team are doing a wonderful job, keep up the good work. — Venus I.

You and your team are doing a wonderful job, keep up the good work.

Feb 22, 2012


Reply

Thank you so much! -Dr. Agatep


StarStarStarStarStar Can't wait for cleaning! :) — Michael D.

Can't wait for cleaning! :)

Feb 22, 2012


Reply

Thanks for the kind review Michael! -Dr. Agatep


StarStarStarStarStar Haven't been to a dentist since early to mid 90's due to extreme anxiety. Dr — Natscha L.

Haven't been to a dentist since early to mid 90's due to extreme anxiety. Dr. Agatep is fantastic! I'm so relieved to have a plan in place that outlines a clear cut path to healty teeth and gums.

Feb 20, 2012


Reply

Hi Natscha - thank you so much for the kind review. We do what we can to help make your visit a comfortable one, and we appreciate you choosing our office. -Dr. Agatep


StarStarStarStarStar GREAT CUSTOMER SERVICE! — Delores D.

I WOULD RECOMMEND THIS DENTAL OFFICE TO FRIENDS AND FAMILY, I JUST HAD OVERALL GREAT EXPERIENCE SINCE DAY 1 OF COMING HERE!

Jan 27, 2012


Reply

Thanks Dolores! Your kind review is much appreciated :) -Dr. Agatep


StarStarStarStarStar Couldn't have been happier to have a drill in my mouth — Rob B.

It was more fun than a beautiful day at the beach.

Jan 26, 2012


Reply

Too funny Rob. Next time I'll use a Black and Decker drill if you like it that much. J/K -Dr. Agatep


StarStarStarNo StarNo Star I opt for getting a email of my appointments and after a week email was not received yet.  — Grace G.

I opt for getting a email of my appointments and after a week email was not received yet.

Jan 9, 2012


Reply

Hi Grace - thanks for the notice. We use a 3rd party to manage our appointment confirmations so we'll have to look into why you didn't receive it. Occasionally spam filters will catch our email reminders, so if you can double check your junk folder I would greatly appreciate it. This will help us troubleshoot the system. Thanks! -Dr. A


StarStarStarStarNo Star Overall, good work by Dr. Agatep; she is very thorough and professional — Andrea B.

Overall, good work by Dr. Agatep; she is very thorough and professional. I was disappointed by the poor follow-up. Beth stated that she would email me in between my 1st and 2nd visits (2 day gap) with an update on what work was going to be done on my 2nd visit. I never received an email, call, or text so I could not appropriately plan. It's important to do what you say you're going to do; it's an integral part of customer service.

Jan 7, 2012


Reply

Hi Andrea, Thanks for the notice - I'll look into your concerns. -Dr. A


StarStarNo StarNo StarNo Star New hygenist standards seems much less than Diane's, and did meet my expectation of a thorough... — Floyd G.

New hygenist standards seems much less than Diane's, and did meet my expectation of a thorough teeth cleaning. Time spent on cleaning was less than twenty minutes when Dianes lasted 45 to 60 minutes.

Jan 6, 2012



StarStarStarStarStar Customer Service — Alex P.

Excellent customer service

Dec 30, 2011



StarStarStarStarStar Best Dentist in San Diego — Paula G.

Highly recommend this office for quality care, efficiency, and wonderful reception.

Dec 27, 2011



StarStarStarNo StarNo Star  — Nicole D.

I had a new hygenist who made my cleaning a little more uncomfortable on my known jaw issues than the others and kept my mouth open for much longer increments during the cleaning than I'm used to making my throat become very dry to the point of making me ask her to stop and my having to cough and my throat becoming very irritated and sore. Very good cleaning, just a different style I didn't like.

Dec 27, 2011



StarStarStarStarStar Dr. Agatep & Diane are wonderful! They are very professional, friendly, and courteous — G K.

Dr. Agatep & Diane are wonderful! They are very professional, friendly, and courteous. I loved it when Dr. Agatep told me that I was cavity-free! :)

Dec 22, 2011



StarStarStarNo StarNo Star Since we have to come in the office timings, sticking to the time helps. — Naveen A.

Since we have to come in the office timings, sticking to the time helps.

Dec 15, 2011



StarStarStarStarStar everything was great, dianne is always wonderful! small thing: i usually wait a bit before i'm... — Azim K.

everything was great, dianne is always wonderful! small thing: i usually wait a bit before i'm seen; i know there was a complication of some sort that morning, but it'd be nice to be seen sooner!

Nov 24, 2011


Reply

Thanks for the feedback Azim, and we apologize for the wait. We do our best, but sometimes we're off a bit. We'll try better in the future! -Dr. A


StarStarStarStarStar Rockin' Dental Office & Staff! — Marie D.

Their staff is friendly, efficient and professional. They take the time to explain things to you as well as to address any concerns. Their commitment to great service is evident. What more could anyone ask for from a dental office?

Nov 9, 2011


Reply

Thank you for the wonderful feedback Marie! We thank you for trusting us with your oral health and look forward to seeing you again :)


StarStarStarStarNo Star Good Job! — Micah G.

I appreciated the fast, friendly, and affordable service

Nov 3, 2011


Reply

Thank you for the wonderful feedback Micah!


StarStarStarStarStar Everyone was very nice and friendly. I was put at ease right away — Amelia D.

Everyone was very nice and friendly. I was put at ease right away. I especially appreciated when Beth sat down with me and explained exactly how my insurance worked and what my options were to best take advantage of my insurance.

Nov 2, 2011


Reply

Thank you for the wonderful feedback Amelia! I'm glad Beth answered all your questions regarding your insurance. If you need anything else, just give us a call! -Dr. A


StarStarStarStarStar First visit — Brandon C.

Excellent service from the entire team.

Nov 2, 2011


Reply

Thank you for the wonderful feedback Brandon! Thank you for trusting us with your first visit. We look forward to seeing you again! -Dr. A


StarStarStarStarStar Dr. Agatep did a great job fitting the crown — John C.

Dr. Agatep did a great job fitting the crown. The attention to detail really shows and my bite fit is wonderful.

Oct 30, 2011


Reply

Thank you for the wonderful feedback John! I'm glad that the crown fits perfectly. If you have any questions, don't hesitate to call. -Dr. A


StarStarStarStarStar Favorite dentist/ dental office — Desiree P.

Great service, informative and educational on current status of gums and improvement.

Oct 25, 2011


Reply

Thank you for the wonderful feedback Desiree! Glad we could be of service and answer all your questions. Dr. A


StarStarStarStarStar Diane is always great. Another happy visit.  — Thanhlan S.

Diane is always great. Another happy visit.

Sep 24, 2011


Reply

Thanks for the great feedback Thanlan! -Dr. A


StarStarStarStarStar Dental Review — Paul B.

Professional staff eager to ensure my visit would be as pleasant as possible. Provided answers to all my questions about treatment and genuinely cared about my comfort.

Sep 23, 2011


Reply

Thanks for the kind review Paul!


StarStarStarStarStar First time I wasn't scared at the Dentist Office — Ava K.

The ladies that work at Dr. Agatep office are kind to your mouth, explain everything, have a wonderful sense of humor and most of all want to take care of you and your teeth. Dr. Agatep, has the most gentle hands and didn't hurt my mouth or teeth. She explained all my options, which were a lot. And now I can not wait for my next appointment. Can you say that about your Dentist?

Aug 25, 2011


Reply

Thank you so much for the kind review!


StarStarStarStarStar Hygienist — Christine V.

Very friendly and knowledgeable

Aug 22, 2011



StarStarStarStarStar All Staff — Saralynn V.

Everyone in the office are extremely helpful and friendly and makes me feel like I'm at home.

Aug 22, 2011



StarStarStarStarStar Satisfied customer — Samuel O.

The Receptionist was welcoming on my way in. My hygienist Diane is the very best! And Dr. Agatep is number 1!

Aug 12, 2011



StarStarStarStarStar Diane was friendly and took care of me like I was a king but also taking care of my teeth! Thnaks... — Elijah R.

Diane was friendly and took care of me like I was a king but also taking care of my teeth! Thnaks Diane.

Aug 8, 2011



StarStarStarStarStar Everybody was great! And the place was super CLEAN! Excellent! — Art V.

Everybody was great! And the place was super CLEAN! Excellent!

Aug 5, 2011



StarStarStarStarStar Great dental team — Jason B.

I am very happy with my experience with Dr. Agatep and team.

Jul 28, 2011



StarStarStarStarStar Great dental team — Jason B.

I am very happy with my experience with Dr. Agatep and team.

Jul 28, 2011


Reply

Thanks so much for the kind review Jason!


StarStarStarStarStar Great Care — Yogi P.

Fast, Professional, Painless - great service.

Jul 26, 2011


Reply

Thanks for the great review Yogi - much appreciated!


StarStarStarStarNo Star My last cleaning visit. — Liza F.

Overall a great visit, except when I felt displaced when I arrived. Please refer to comments.

Jul 21, 2011


Reply

Hi Liza, Thanks for completing the survey and we apologize that the front desk was unattended when you entered the office. We normally have 2 people up front, and we'll come up with some ideas so that the back staff can be notified if no one is present in the future. Kind Regards, DDSD team


StarStarStarStarStar As always exceptional service  — Erica A.

As always exceptional service by all!!

Jul 20, 2011



StarStarStarStarStar Dianne is always great. — Tiffany T.

Dianne is always great. I have absolutely no complaints. I truly love the wonderful service that I receive at Dental Design SD!!!!

Mar 20, 2011



StarStarStarStarStar Dr. Agatep and Lindsay are Great — Melanie I.

Dr. Agatep and Lindsay are Great.

Mar 14, 2011



StarStarStarStarStar My hygentist is fantastic!! — Rachel D.

My hygentist is fantastic!! She must keep notes on me or something because she is always very pleasent and nows exactly want I need/want from my dentist appointments

Mar 9, 2011



StarStarStarStarStar Will come back and enjoyed the service. — John S.

Will come back and enjoyed the service.

Mar 8, 2011



StarStarStarStarNo Star Diane is easily the best hygienist I have ever had — Joseph O.

Diane is easily the best hygienist I have ever had. I hope her good work is always noticed! And Beth always makes me feel important when I talk to her on the phone.

Feb 22, 2011



StarStarStarStarStar This was the most positive visiting a dentist... — Desiree P.

This was the most positive visiting a dentist experience. The dental assistant was very patient and gentle when performing x-rays and informative.

Feb 16, 2011



StarStarStarStarNo Star Everyone was courteous and professional. — Brenda L.

Everyone was courteous and professional. I've already recommended a few friends. Thank you

Feb 16, 2011



StarStarStarStarNo Star Diane has been working on my teeth and she is... — Kelli W.

Diane has been working on my teeth and she is GREAT! I am so happy with the work I've had done and I look forward to a long lasting relationship with your office. I've already recommended your office to my friends! THANK YOU for your amazing staff and your great work!!!!

Feb 5, 2011



StarStarStarStarStar You are always the most amazing people!! — Embrey H.

You are always the most amazing people!!

Feb 2, 2011



StarStarStarStarNo Star I'm a fan of your office! — Samuel O.

I'm a fan of your office! Keep up the Excellent work :)

Jan 31, 2011



StarStarStarStarNo Star U GUYS ARE THE BEST DENTIST OFFICE IN HISTORY!!! — Rahsaan L.

U GUYS ARE THE BEST DENTIST OFFICE IN HISTORY!!! Everyone is soooooooo nice (and nice looking! =D )

Jan 10, 2011



StarStarStarStarStar I used to hate going to the Dentist, but I must... — Shane P.

I used to hate going to the Dentist, but I must say that you all have changed my opinion on that. It's so nice that the whole team remembers who I am and is concerned about my needs. I love having a great smile and I am confident that you all will help me keep it that way. Thanks for everything and I look forward to my next visit.

Jan 10, 2011



StarStarStarStarNo Star TV's with headphones at chairs to view while work... — Heidi E.

TV's with headphones at chairs to view while work being done.

Dec 29, 2010



StarStarStarStarStar All the hygienists are amazingly friendly and... — Joseph O.

All the hygienists are amazingly friendly and caring, even at 7 a.m. when I usually get there. I am very happy I made the switch to your office this year and look forward to a healthy 2011!

Dec 6, 2010



StarStarStarStarStar The behavior of everyone at your office was... — Susan R.

The behavior of everyone at your office was exceptional. Your high tech procedures made me feel comfortable that you were competient. I loved seeing the issues and understanding them instead of just taking someone's word for it. I am looking forward to a LONG relationship with your office. Thank you

Dec 1, 2010



StarStarStarStarNo Star Everyone was really friendly! — Saralynn V.

Everyone was really friendly!

Nov 30, 2010



StarStarStarStarStar Everyone was very friendly. Keep up the good work! — Christine V.

Everyone was very friendly. Keep up the good work!

Nov 30, 2010



StarStarStarStarNo Star Beth was so nice over the phone and in person — Lea E.

Beth was so nice over the phone and in person. Dianne-the hygenist has a gentle touch and is wonderful! We are extremely pleased and will be lifetime patients :) Thank you so much for a great experience.

Nov 12, 2010



StarStarStarStarStar I ended being late for my appointment, but they... — Kelli W.

I ended being late for my appointment, but they were all very patient and understanding with me. Everyone was very, very nice. Diane worked on my teeth and was very kind and gentle. I look forward to having my work done here in the future........

Nov 6, 2010



StarStarStarStarNo Star Lydsey and Kim, as always, made my visit great! — Melissa U.

Lydsey and Kim, as always, made my visit great!

Oct 28, 2010



StarStarStarStarStar I had a great time. — Glenda C.

I had a great time. My cavities are gone, thanks Dr. Agatep!! My teeth are super clean, thanks Diane!! I can't wait to get my teeth whitened when I visit again.

Oct 27, 2010



StarStarStarStarNo Star You are the best eveeeeeeeeeeeeeeer ever ever!! — Embrey H.

You are the best eveeeeeeeeeeeeeeer ever ever!!

Oct 20, 2010



StarStarStarStarStar Dr — Enrique V.

Dr. Agatep amazes me again. Dr. Agatep pays attentions to her patients' needs, and from now on, ahe will only provide thin mouth guards to her patients. THANKS to the entire team and keep up the good work!!!!

Oct 11, 2010



StarStarStarStarStar Diane was very patient, nice, friendly and very... — Khaya S.

Diane was very patient, nice, friendly and very thorough. The atmosphere was comfortable, clean.

Sep 29, 2010



StarStarStarStarNo Star I am very happy with Dr. Agatep and her staff — Beverly L.

I am very happy with Dr. Agatep and her staff. It is always a little worrisome when chosing a new dentist. I am very happy and would refer to friends and family

Sep 24, 2010



StarStarStarStarStar I can't remember what the name of the girl (asian,... — Audrey R.

I can't remember what the name of the girl (asian, if that helps) who did X-rays, cleaning, etc, but she was fabulously informative and patient. I did not come to your office for over a year because the dental hygienist who cleaned my teeth during my last visit berated me (and my husband) for having bad teeth and made us both feel like she thought we've never seen a toothbrush in our lives. A much improved experience.

Sep 23, 2010



StarStarStarStarStar Diane always does such an incredible job cleaning... — Erica A.

Diane always does such an incredible job cleaning my teeth. I absolutely love to go to have my teeth cleaned because she is the BEST! Everyone in the office is wonderful and I never have to wait long for my appts. I really can't think of any way you can improve your office, you guys are the best.

Sep 13, 2010



StarStarStarStarStar What a great experience - I'm actually looking... — Thalia D.

What a great experience - I'm actually looking forward to my next visit! :)

Sep 10, 2010



StarStarStarStarNo Star I had a great and encouraging experience — Jenn W.

I had a great and encouraging experience. I am not one to like going to dentist but I think that I have FINALLY found a good fit. Thank You so much! :)

Jul 25, 2010



StarStarStarStarNo Star Dr Agatep and Diane are very kind and helpful — James P.

Dr Agatep and Diane are very kind and helpful. Diane is willing to explain all the biochemistry and details of the dentistry she is providing! My experience has been helpful to improving my dentistry!

Jul 16, 2010



StarStarStarStarStar Dianne was thorough with my prophylaxis. — Lilibeth S.

Dianne was thorough with my prophylaxis. I like it! =)

Jul 13, 2010



StarStarStarStarStar I love each member of the staff that I have met... — Melissa U.

I love each member of the staff that I have met thus far and have already recommended your office to two people - both of who will be giving you a call to schedule an appointment!

Jul 7, 2010



StarStarStarStarStar everything was great wouldn't change a thing — Thomas E.

everything was great wouldn't change a thing

Jul 7, 2010



StarStarStarStarNo Star Everyone was great, as always! — Nancy G.

Everyone was great, as always!

Jul 6, 2010



StarStarStarStarNo Star Everyone in the office is amazing — Enrique V.

Everyone in the office is amazing. Keep up the good work and be the leader and role model in the industry for dental care. Thanks!

Jul 6, 2010



StarStarStarStarNo Star Everyone there has always been so nice and... — Emily Z.

Everyone there has always been so nice and friendly. I really appreciate their hospitality during my visit.

Jul 1, 2010



StarStarStarStarNo Star I felt completely comfortable thanks for being so... — Samuel O.

I felt completely comfortable thanks for being so awesome! :)

Jul 1, 2010



StarStarStarStarStar Ashley is very friendly and warm. and Dr — Samantha S.

Ashley is very friendly and warm. and Dr. Kathrina is really down to earth and made me feel comfortable.

Jun 29, 2010