Loftus Family Dental

"A Center for Dental Health"

StarStarStarStarNo Star 22 Reviews

Appointment Request
Continue
Practice Information

Address:

2615 N Fruitland Lane
Coeur d'Alane, ID 83815

Phone:

208-765-3301

Fax:

208-765-9282

Email:

Web:

www.loftusfamilydental.com

Hours:

8am-6pm M-Th

Insurance:

Most

Map

Get Directions

Reviews

StarStarStarStarStar Visit went good, i had a girl in training... she was very proeffsional — Aundrea S.

Visit went good, i had a girl in training... she was very proffessional. and of course Becky is always a treat :)

Feb 20, 2012



StarStarStarStarStar Amy and Jessica are great — Jennifer S.

Amy and Jessica are great

Feb 2, 2012



StarNo StarNo StarNo StarNo Star Started out with waivers that seemed like it was more about protecting the doctors and the... — Gayle C.

Started out with waivers that seemed like it was more about protecting the doctors and the practice than it was about the patient. Being asked to sign documents that agree to your subscribed treatment plan, including dental cleaning on a "your schedule" plan. Felt like the teeth cleaning program was an UP SELL. The whole experience was unpleasant. Not sure yet if I will have the work done that was diagnosed.

Jan 30, 2012



StarStarNo StarNo StarNo Star If I went to a differant dentist would they tell me the same thing about my teeth?  — Rodney L.

If I went to a differant dentist would they tell me the same thing about my teeth?

Jan 22, 2012



StarStarStarStarStar Excellant Care — Joan D.

I found the staff to be friendly, professional and highly trained.

Jan 22, 2012



StarStarStarStarStar Excellant Care — Joan D.

I found this office to be very professional, highly trained and friendly. I would highly reccomend them.

Jan 22, 2012



StarStarStarStarStar Jessica — Garry L.

Found the staff very friendly...miss name tags!senior memory for names?

Jan 13, 2012



StarStarStarStarStar Angela T — Angela T.

I would recomend my family and friends to Loftus dental office.

Dec 29, 2011



StarStarStarStarStar 5 Star Dental Office — Judy M.

I love having Dr. Loftus as my dentist and couldn't imagine having anyone else. He is always very thoughtful and considerate of my dental fears!!

Dec 23, 2011



StarNo StarNo StarNo StarNo Star First time patient — Kari G.

No personal connection.

Dec 8, 2011


Reply

I am very surprised and sad to her that you did not have a personal connection, we try so hard to make this a fun place to be. I hope you will come in again so we can start building a relationship!


StarStarStarStarStar Service was excellent — Scott K.

Service was excellent. Everything was explained to me regarding financial options and a treatment plan that falls in line with my insurance. Thank you.

Dec 7, 2011



StarStarStarNo StarNo Star Survey — Josie S.

I left the office sore and unhappy and realized I was NOT given fluoride so I had to go back in and ask for it. I was not given the usual bag of toothbrush, toothpaste, etc. I wasn't impressed with the way I was spoken to by one of the staff. The hygienist was friendly but my mouth was sore the entire day! Thorough cleaning? That combined with the way I was spoken to did not leave me impressed. Perhaps it was the delivery of bad news that I had another cavity and was recommended four sealants. Overall, my experience probably was as pleasant as it could have been - after all, who really enjoys going to the dentist?

Nov 24, 2011



Teeth Cleaning & X-rays — Loretta N.

The little gal who cleaned my teeth was very good. would like her every time if possible.

Nov 19, 2011



StarStarStarStarNo Star Dr was abrupt, not friendly, slightly smarmy , not impressed with him at all — Rhonda B.

Dr was abrupt, not friendly, slightly smarmy , not impressed with him at all. The rest of the staff was kind, professional and engaging.

Nov 18, 2011



StarNo StarNo StarNo StarNo Star Everyone on your staff is very friendly and I always feel welcomed in your office, but I've had my... — Kathleen W.

Everyone on your staff is very friendly and I always feel welcomed in your office, but I've had my teeth cleaned 3 times in the last 2 years and every time I leave with a less than perfect job. I know that your have new hygienist working, but they should be have their work checked by someone with experience to make sure they are thorough. The hygienist that worked on my teeth last week was very sweet, worked on my problem areas, which are in much better shape, but missed the plaque on my front bottom teeth. I would think that that area would be easy to see and correct. The whitening trays that I received from you have only been used a few times, but have never fit. They just fall right off. As a business owner myself, I know that if something isn't right, I want to know, so I am filling out your survey, but I would have a hard time returning to your office. The price is the same with a good cleaning,,, or a bad one.

Nov 10, 2011


Reply

Thank you so much for your honesty. It is extremely important to us that you feel you receive the best possible care. In hopes of making sure you are satisfied we would like you to come back for a complimentary cleaning and remake your bleach trays. Again thank you so much for your feedback, we will call you Monday morning to schedule


StarStarStarStarNo Star First time — Shannon W.

The dental assistant I worked with (I think her name was Lisa?) was very helpful and nice. She did a great job to make me feel comfortable and answered any questions I had to the best of her ability. I need to have a lot of procedures done, so I will wait until after those are completed to decide if I will refer friends and family to this clinic. When I was told I needed quite a few procedures done, my anxiety started to kick in and the dental assistant was very good about giving me options of what they could do to help it be as comfortable an experience as possible, which I really appreciated.

Nov 6, 2011



StarStarStarStarStar Very Professional! — Lesa T.

I give Dr. Loftus and his staff a 5 star review :)

Oct 28, 2011



StarStarStarStarStar The staff is always up beat and friendly. The fire place is great addition — Rosemary M.

The staff is always up beat and friendly. The fire place is great addition. I enjoyed me visit and had grand service. Rosemary

Oct 28, 2011



StarStarStarStarStar Great! — Kim L.

Thanks for the outstanding service as always!

Oct 26, 2011



StarStarStarStarStar Dr — Russell T.

Dr. Loftus and his team got me in with no appointment, and was able to take care of a seriously bad tooth. Thank all of you for a quick (relatively) painless visit! :)

Oct 17, 2011



StarStarStarStarNo Star Being terrified of all things dental - the staff and Dr. Loftus make me feel a bit as ease.  — Jennifer K.

Being terrified of all things dental - the staff and Dr. Loftus make me feel a bit as ease.

Oct 14, 2011



StarStarStarStarStar Garry — Garry L.

Appreciate the courtesy and attention to my dental needs.

Oct 7, 2011