MacArthur Park Dentistry
Dr. Sam Koo
622 Reviews
The wait is very short to be seen & they communicate your dental health very well.
Mar 8, 2024
Professional, kind and clean!!!
Mar 5, 2024
My rating is based on trust of Dr. Sam Koo and his staff. This is how my trust came about. I had a dentist (lovely man) for many years who kept his practice until shortly before his death. In hindsight, he kept fees low by not staying up with technology. We patients were referred to a dentist who found 4 major issues; a friend had the same experience. The advice was fix all at once (painful I thought). Use it or lose it I was told (insurance). Dr. Sam took an incremental/priority approach. My teeth issues were repaired over several years using two other experts.
Feb 28, 2024
Great service and incredible professional team.
Feb 23, 2024
My water jet teeth cleaning was a little more painful than usual with the mirror being pressed too hard against my gums at times. If my upcoming tooth capping requires any procedure other than the capping itself, I'm not going to be happy, as we've known for some time that there was a cavity below the existing cap. That tooth could have been capped last year, but I was told there was no rush on it.
Feb 22, 2024
Everyone in the office is very kind and they are all great at their jobs. Always feel cared for when I leave.
Feb 20, 2024
I have so much work that needs to be done and I was embarrassed about it and Dr Koo and his staff made me feel so much better about my situation and they are so kind and helpful from the receptionist to the Dr.
Feb 16, 2024
I went in for my appointment on January 11, 2024; over 3 weeks ago.. At which time my teeth were cleaned wonderfully and it was discussed that I have a broken tooth that needs a root canal, I also need 2 implants and I believe another minor item. I expressed to the team several times during the visit that I wish to do all of this as soon as possible. I waited and waited and waited until I was finally told to leave and that someone would be contacting me to discuss the plan and next steps.... I have yet to hear from anyone. Unfortunately my broken tooth is now suffering and that side of my mouth is not doing well.
Feb 5, 2024
Very professional, friendly and timely. Great staff and gentle on the teeth.
Feb 3, 2024
Excellent service all-around! Superb staff, great facility, and Dr. Koo is fantastic!
Feb 1, 2024
Very professional and caring .
Dec 14, 2023
My cleaning was very pleasant this round she was not rough at all, and none of my gums bleed.
Dec 6, 2023
I had Jane fas my hygentist for the first time. She asked me if I had any sensitivity, and mentioned where I experienced some during cleaning. She took extra care to make the cleaning pain free.
Dec 6, 2023
The staff was very friendly and inviting. They made sure I was well taken care of and comfortable throughout my process. 10 of 10
Dec 4, 2023
Great staff my hygienist was very friendly front office was also friendly and scheduled my next appointment no issue
Nov 14, 2023
I can't say enough of Dr. Koo and his staff. Dr. Koo's professionalism, care and expertise is unmatched. He is the best dentist I've ever had! I highly recommend MacArthur Park Dentistry and Dr. Koo.
Nov 13, 2023
The technicians were very courteous and professional, as well as the doctor and the rest of the staff, and I would certainly recommend them to other veterans
Nov 6, 2023
After going to several other dentist during my life time I went to Dr Koo and have remained with Dr Koo for many years because he has been the best that I found. I think that his staff is also a group that you can tell is caring and will do their best for you. I recommend Dr Koo to everyone.
Nov 2, 2023
Always excellent dental care by all.
Oct 27, 2023
Always a great experience
Sep 27, 2023
I like the fact that the dentist made sure that I was ok, I remained calm and confident.
Sep 19, 2023
Dr Koo is the best dentist I have ever had. Whether it's a check up, cleaning, or dental work, my experience at his office has always been excellent
Sep 18, 2023
Very good customer service and dr Koo is the best
Sep 15, 2023
Office manager, Dental Hygienist, and Dentist were, professional, knowledgeable, and courteous!
Sep 15, 2023
I love Dr. Koo and his team. I’ve been coming here since I moved to Dallas 11 years ago. Dr. Koo is awesome, smart and down to earth! Check him out and tell him La-Ronda sent you.
Aug 24, 2023
My teeth cleaning, using the state of the art water jet method, went very well, as expected. Dr. Koo is clearly not trying to suggest procedures that are not currently needed. I have complete faith in what he tells me, and he was recently listed by "D" magazine as one of the Best Dentists in the DFW area.
Aug 24, 2023
The staff and of course Dr Koo are amazing, take care of all your needs. And very good work that goes without saying.
Aug 10, 2023
Very professional doctor , comfortable environment, fully qualified assistant, neat service . Love it
Aug 4, 2023
Awesome Doctor, and Staff, Great Services
Aug 2, 2023
Dr. Koo and his staff are the best!
Jul 27, 2023
Awesome service and friendly staff!
Jul 26, 2023
excellent service always friendly staff
Jul 9, 2023
Great staff and service!
Jun 30, 2023
Dr. Koo and his associates are among the best doctors I've had the privilege of receiving care from. I can always count on them to be kind, friendly, thorough in their service, and transparent in the prices that you will pay. As a bonus, he also sings to me while he works... Dr. Koo is an absolute saint of a man. I can't recommend his office enough!
Jun 15, 2023
Friendly and fast service. Honest communication.
Jun 14, 2023
Very professional Office. Made me feel very comfortable. Thanks!
Jun 8, 2023
Had a good experience, staff was very polite and doctor was friendly and respectful.
Jun 7, 2023
Kind and professional staff.
Jun 6, 2023
Julia does a great job cleaning my teach. Dr. Koo provides good advice and feels I am getting great dental care.
Jun 2, 2023
Super friendly and supportive.
May 23, 2023
I always recommend your practice so friendly. Always explaining in detail what I need. Always concerned with my comfort while I’m there.
May 16, 2023
Staff is always friendly and helpful
May 8, 2023
My hygienist was very thorough and professional.
May 3, 2023
I was incredibly impressed with dr. Koo and his staff! The whole experience was seamlessly smooth! Will be going back
Apr 28, 2023
Dr. Koo and his team are first class!
Apr 23, 2023
Dr Koo and his assisting staff are 10 out of 10.
Apr 14, 2023
I visited this Mcarthur Dentistry more than 15 visits. The front staff(Vivian) is professional with kind greetings and a future schedule of my tooth. During my dental cleaning, another Vivian gave me instructions on how to maintain the tooth. After cleaning, Dr Koo double-checked the status of my tooth. Thanks for his feedback.
Apr 5, 2023
Professionalism, care, and knowledge of the staff.
Mar 31, 2023
Very friendly and helpful customer service from the receptionist, dental assistant, annd Dr. Koo. Reasonable. Nice clean place.
Mar 23, 2023
The best dentist I ever had. I use Mc dentistry from decades. It is very professional and gentle. It will give you the best advise that will benefit you. I wish each dentist will be the same like doctor Koo. He is the best example how doctor should be. Ten stars.
Mar 13, 2023
Dr Koo always gives me useful dental information about the state of my teeth
Mar 10, 2023
Professional staff & very efficient. This is why I have been with this practice since the early 2000s.
Mar 10, 2023
As someone who has sever anxiety with going to the dentist it was really nice to find a place with staff that cares. I struggle with going to see the dentist due to bad past experiences and the staff is always very understanding of me being anxious and are also very kind. They do not push your limits and always ask if you’re comfortable or in any pain.
Mar 2, 2023
Always a great experience.
Mar 2, 2023
Once again, I had my teeth cleaned with Dr. Koo's water jet device, much superior to the old metal scraping method. He also recommended that we wait on some crowns that I know will need to be done at some point. Dentists who are primarily concerned with money would not be doing that.
Feb 23, 2023
Friendly… I feel comfortable … this is my 1 st appointment here… my next appointment next month plzzz make my appointment soon😊 Thank you..
Feb 19, 2023
Dr. Koo and team always take great care of what they do. Jane who cleaned my teeth was very professional.
Jan 25, 2023
Always a pleasant experience!
Jan 10, 2023
Dr. Koo is the best! He shows his patients how much he cares about their dental health. His service is professional and compassionate. I will highly recommend MacArthur Park Dentistry to anyone needing dental assistance.
Dec 4, 2022
MacArthur Park Dentistry is a well established practice with a competent, caring and committed team. Dr. Koo is dedicated to ensuring that his dental patients are treated with the best care.
Dec 2, 2022
Dr. Koo really cares about ones dental needs. He’s always going to be 100% honest. I appreciate Dr. Koo’s service to his customers and employees!
Nov 25, 2022
I had a tonsil stone that I needed removed URGENTLY. They stayed open late until I got off of work, and didn’t even charge me for the visit. They Doctor and Hygienist were very nice and helpful.
Nov 25, 2022
Dr. Koo is an outstanding dentist. What I like most is that he recommends work be done solely on my well being. He is very meticulous with excellent results.
Nov 25, 2022
Everyone is super nice and professional and informational. When I’m scared of driving in major rain 1 hr before appt it is no problem to cancel appt and reschedule. That means so much to me being the older person. Usually cancelling an appt that late causes upset in office part but no this office is understanding. dr koo is friendly and kind. And all the girls are the kindest and sweetest. I’ve never in my 62 years loved going to my dentist office. Keep up the great work!!!!!
Nov 18, 2022
For me it’s 10+. From the moment I walk in I feel like family and very welcome. The hygienist is the best and dr koo is like no other dentist because he is gifted and knowledgeable and you’ll feel like everyone cares for your well-being, thank you Dr Koo.
Nov 3, 2022
Very friendly staff. Didn't have to waite long. Very skilled and professional.
Oct 21, 2022
Always willing to discuss options and make me feel comfortable with decisions.
Oct 19, 2022
Very efficient, friendly and expert environment.
Oct 14, 2022
Very professional staff !
Sep 15, 2022
Everyone is friendly, professional and accommodating.
Sep 2, 2022
I love Dr. Koo he’s amazing!! Patient ! Knowledgeable!
Aug 25, 2022
The water jet teeth cleaning has made that procedure as painless as it's likely to ever get in my lifetime. All dentists should be using it!
Aug 25, 2022
Professional, prompt service and sensitive bedside manner. I have been with this dentist since the early 2000s.
Aug 18, 2022
I have been going to see Dr. Koo for several years. I am very satisfied with how Dr. Koo and his team. The past two visits were good, no cavities and a good check up.
Jul 29, 2022
GREAT place they all are so nice and DR.koo is great.
Jul 29, 2022
I have been visiting MacArthur Park Dentistry for several years. Dr. Koo and his staff are excellent. I am very thankful for all they do.
Jul 25, 2022
Dr. Koo is excellent in every way. Passionate about his work and practice, and caring about his patients. One of the friendliest and most cheerful doctors I’ve encountered ever. He has a good sense of humor. His staff—technicians and clerical—are always kind, friendly and efficient. He has been my dentist for many years; I can’t imagine ever going elsewhere.
Jul 12, 2022
Dr. Koo and the whole staff there are very professional. I see their attitude as a core value of this office.
Jun 10, 2022
MacArthur Park Dentistry is always consistent, friendly, informative, never pushy, and a dental provider who everybody should feel 100% comfortable with.
May 26, 2022
I went to my first dentist appointment for a cleaning here and I loved it. The staff were very friendly and made me feel comfortable. They worked in a timely manner and the office was very clean. I will definitely keeping going back to MacArthur Park Dentistry.
May 10, 2022
I’m trilled with Dr Koo and his staff. I’ve been his patient for several years because I feel that he cares about my well-being and strives for perfection in his work. I recommend Dr Koo to all my friends and relatives.
Apr 27, 2022
MacArthur Dental is a very professional and polished dental office. The office is clean and inviting and the entire staff work hard to accommodate patients.Excellent service!
Apr 27, 2022
They project a calmness and matter of factness which I need. Everything is explained very thoroughly with no pressure. Friendly people.
Apr 20, 2022
Treating to the patient in professional way. Staffs were nice and friendly.
Apr 16, 2022
Trustworthy dentist, caring and friendly staffs, kind and warm atmosphere, clean and inviting environment.
Mar 30, 2022
Dr. Koo and his staff are excellent. And I’m very grateful that I got night guard listening to the recommendation of Dr. Koo, it’s been a game changer for my sleep
Mar 24, 2022
Absolutely the best dental experience I've ever had!
Mar 24, 2022
Dr Koo is awesome at his craft!
Mar 22, 2022
The best practice with professional staff.
Mar 10, 2022
love this place. been going since I was a teenager and I am 40 now. Dr Koo has been taking care of my teeth since then!
Mar 10, 2022
Dr. Woo and his staff are very professional, pleasant and personable.
Mar 4, 2022
I am a new client to MacArthur Park Dentistry after moving to the area from out-of-state. I was so impressed by my experience during my first appointment. The staff is extremely friendly, knowledgeable and thorough. Dr. Koo and the hygienist who worked with him put me at ease, providing recommendations for my treatment and then delivering it in a gentle, caring manner. I would highly recommend this practice - it is worthy of a 6-star rating!
Feb 19, 2022
I’ve been a patient of Dr Koo for 21 years. He’s an a amazing dentist as well as his staff!
Feb 10, 2022
very professional, not much waiting time, and the hygienist are very good. Of course, Dr Koo highly professional.
Feb 10, 2022
Wonderful care and great staff!
Jan 31, 2022
Dr Koo and staff exemplify all that I hope for from a health care provider. Highly skilled and professional balanced with friendly and consistent regard for their patients. The office is always clean, orderly and peaceful. I truly look forward to each visit for dental care.
Jan 25, 2022
I never have to worry if I'm being over charged, or if Dr. Koo is recommending procedures that I don't need, as he uses a micro video cam to show you existing conditions. Teeth cleaning is done with a state-of-the-art process, that eliminates the traditional scraping. Dental work here is as painless as it gets!
Jan 21, 2022
Speedy service and the dentist has good bedside manner.
Jan 19, 2022
First time at Dr Koo office and it was a great experience He’s very attentive and cares about his patients well-being, very interactive with his stay… great team altogether
Dec 31, 2021
Making an appointment was easy.Great staff members.Dr Koo knows his job and has a great personality which makes you feel comfortable in a dentistry environment.
Dec 10, 2021
All the staff members are very professional and friendly. Dr. Koo is also very kind and easy to talk with.
Dec 9, 2021
The staff was professional and nice! The Doctor was GREAT and didn’t a perfect job and was funny @ the same time, making, the dental work easier to bare! The dentist assistant was nice and helped, to make you comfortable and did a fantastic job! Love my teeth😊
Dec 9, 2021
Very friendly staff. Dr. Koo is an excellent dentist
Dec 8, 2021
Dr. Koo and Rosa provided excellent care.during my recent visit. The process was explained every step of the way and they made me feel comfortable throughout the process
Nov 18, 2021
I have been going to MacArthur park Dentistry for years because they do excellent work, make you feel cared for and don’t try to sell you dental work that’s not needed.
Oct 27, 2021
Dr Koo and staff truly provide the best dental service I have ever had. I've been going to MacArthur Park Dentistry for over a decade and am still impressed.
Oct 5, 2021
I loved everyone in the office. The hygienist was super nice and sweet and answered all my questions. The doctor was super nice.
Sep 24, 2021
Great staff -always makes you feel relax and comfortable
Sep 23, 2021
Always professional and very wise
Sep 9, 2021
Love Dr Koo and his staff. I have been a patient for over 15 years. Will travel this distance to maintain the exceptional level of service I have experienced over the years.
Sep 8, 2021
Everyone was very nice and professional. Dental hygienist was very thorough and did a great job. Dr.Koo was also very nice and informative. Overall great experience
Aug 21, 2021
Nina was awesome, informative, and educated me too. She was kind and warned me before anything painful.
Aug 19, 2021
The staff is very friendly & easy-going. They are very knowledgeable. I've been going for over 10 years. I think we said that there was some work done on my back molar in 2008. The office is comfortable, it's always so clean & inviting. I will not be changing dentists any time soon!
Aug 17, 2021
Dr Koo is super sweet. I was a little hesitant to go to him at first ,since I had my dentist for over 10 years ,but I’m really happy to have him as our family’s new dentist. He really seems to care about you as a person.
Aug 3, 2021
Clearly, Dr. Koo is also not trying to get me to accept unnecessary work on my teeth! Now retired, I have seen a dentist every six months since I was 16, and have only had four different ones. Two retired, and the other was my dentist when I lived in Los Angeles. I therefore chose Dr. Koo very carefully, and he will probably be the last.
Jul 23, 2021
Highly recommend anyone, have been coming for years.
Jul 17, 2021
Great doctor and staff. Every other dentist tries to do everything they can to do work that is not needed or upsell and this doctor is conservative and tries to save teeth at all costs. Thank you!
Jul 16, 2021
I love your 7am appointments. It's great for people who work. I also feel that I am getting the best care for my teeth. I have been a patient since the early 2000s.
Jul 7, 2021
I always feel like they take great care and give honest advice. I've never had any issues or complaints. Dr. Koo and his team do a great job.
Jun 17, 2021
Always a pleasant experience!!
Jun 11, 2021
I felt very safe and was seated as soon as I arrived. My hygenist, Nina, was very thorough and made my cleaning as pleasant as a cleaning can be. As usual, Dr. Koo was very thorough with my examination and his explanation.
Jun 4, 2021
They doctors was very great and nice and gently
May 14, 2021
Big Improvement from recent times
May 4, 2021
Always love coming to see Dr . Koo and his assistant Rosa , always sweet and makes me feel comfortable to prep my consult with the Dr.Koo .
Apr 7, 2021
I love love love your office and mostly the girls and dr. So heartbroken that you didn’t take hmo. Can’t afford the step up ppo. I had plans of getting all kinds of work done but I can’t now. The hmo dentist just don’t measure up to your office. I guess only the ones that can afford the step up insurance can get the top notch service and care which is sad. I’ve been around the block at my age and have been to many dentist and no other office compares to yours. Keep up the excellent work.
Apr 2, 2021
Great customer service great staff super duper dentist
Mar 29, 2021
Excellent experience. The entire staff is very friendly and follow COVID-19 regulations. No sales pressure for additional services and Dr Koo explains all recommendations.
Mar 12, 2021
Good. The doctor Mr.Koo is good.
Mar 3, 2021
I saw Julie for my 6 month cleaning. She was very professional and had a great bed side manner.
Jan 26, 2021
Very knowledgeable medical staff and care about you. Looks long term goal alone with fixing current issues
Jan 15, 2021
Dr. Koo was very Professional, patient and courtesy with us and explained everything to us very well. He is extremely well educated and well qualified; but more importantly, he earned our trust. We would recommend him to anyone.
Jan 13, 2021
I have an emergency. I chipped my filling and I experiencing pain. I called and received a same day appointment. Initially Dr. Koo stated that he could not do the filling the same day. But, when I explained that I was in pain and I took off work to come to appointment. He decided to do the filling. I am so grateful
Jan 6, 2021
Very friendly and professional
Dec 17, 2020
The service is always spectacular.
Dec 15, 2020
Your practice is efficient, and keeps my teeth in tip-top shape. I also like your 7am appointments because I work.
Dec 14, 2020
I have have been going to this dentist for years now and would not consider anyone else because I see Dr Koo as someone who is knowledgeable, has the experience, shows care for your well-being, has integrity and a wonderful staff. I highly recommend him to all my friends and relatives.
Dec 11, 2020
I had a great experience. Mina (I believe that's what her name is) was the best person to have ever clean my teeth. Very pleasant experience and conversations. Would definitely come back.
Dec 9, 2020
This was one of the best experiences I've had with a dentist. I recently transitioned to the State, and needed an emergency consultation on a toothache. For one, they made great effort to get me in within a few hours of contacting them. Two: everything was clearly explained, all my options, financial obligations etc., with no service pitch, and three, the staff and doctor were extremely personable! This may have been my first visit, but it will definitely not be my last!
Dec 3, 2020
A new dentist for me. Everything was clean and I felt very safe. The staff was courteous and friendly and explained things very well. I went in because a crown had fallen off a long time ago and a filling had fallen out. I got my teeth cleaned and made two more appointments for next year. A very comfortable place.
Dec 1, 2020
Dr Koo and his staff have been taking care of my dental needs for close to ten years! They always go above and beyond.
Nov 25, 2020
I arrived early and was seen before my appt time, which is always nice. I was nervous because of Covid but they are taking all necessary precautions. All the employees were masked and shielded and Dr Koo and his assistant were not only wearing masks and shields but were also wearing surgical gowns. They made sure that I used hand sanitizer evert time I touched a door nob or a pen. I felt very safe and the appt went really well as usual. Thanks Dr Koo and staff!!!
Nov 6, 2020
Again, I'm always amazed at the office's teeth cleaning procedure after years of enduring the traditional method. It's also clear that Dr. Koo does not recommend any procedures that do not have to be done.
Oct 23, 2020
Extremely friendly and helpful staff. The hygienist who saw me was very personable. She clearly articulated what she was going to do, highlighted any issue that she saw that the doctor needed to review. It was great seeing the staff all wear the appropriate PPE and clean the equipment between appts. The doctor is great and his recommendations make sense. He did call me out for not wearing my mouth guard. I will do better next time. :)
Oct 19, 2020
Your dental hygienist seems to be inexperienced. I am not sure if she really did cleaning of my teeth or she massaged.
Oct 19, 2020
The staff and Dr. are very friendly, knowledgeable and courteous. I love this team!
Oct 2, 2020
Great dental office! Everyone is always so friendly and helpful. Dr. Koo and Leo made my experience amazing! They were both gentle with my teeth and updated me on my current dental health and how I can continue improving it. I definitely recommend this dental office!
Sep 2, 2020
Dr. Koo has been attending to my dental needs for over 15 years. I trust his opinion and recommend him to all my friends.
Aug 31, 2020
Excellent staff working hard to abide by COVID-19 guidelines. Appreciate all the hard work!
Aug 24, 2020
Great service. Appreciate the risks you have to take during this pandemic!
Aug 5, 2020
Dr Koo and his staff are very professional and friendly. Very laid back but detailed treatments are always appreciated!
Aug 4, 2020
It was a very professional experience. Everything came out more than I expected. Julia, the hygienist did a great job.
Jul 28, 2020
MacArthur Park Dentistry provided professional and excellent services for us. I have no hesitation to refer them to anyone.
Jun 17, 2020
I can rave about MacArthur park dentistry all the time because I was very impressed with DR Koo since I started to be treated by him years ago. After seeing many dentist before I found him to be the best in the metroplex. Excellent staff also.
Jun 12, 2020
The entire staff is friendly & helpful. Appointments happen at or near scheduled times. The atmosphere is always comfortable & inviting. Dr Koo has been my dentist for well over ten years. There are many, many dentists closer to my home & work that I could use but I won't change because I trust him and I like him. His office does a great job with staff & they like working for him.
Jun 10, 2020
I’ve been going to Dr. Koo for about 9 years or so. Initially I went because he was right across the street from my office. I keep going now because he is amazing! He always goes above and beyond. His work is excellent. My son is an orthodontist and he approves..he’s trustworthy and he’s not constantly trying to up sell me.
Mar 23, 2020
Best dentist and staff ever
Mar 12, 2020
Teeth cleaning without the use of metal tools is a giant leap forward.
Feb 20, 2020
We love MacArthur Park dentistry.
Feb 18, 2020
I have been coming to Dr. Koo for about 15 years, and love how he keeps my teeth in tiptop shape. His office is always clean and attractive, and the wait time is minimal to none. I must say, I was a little taken aback this last time when the hygienist told me she thought my hair was a wig! For the record, it isn't.
Feb 14, 2020
Very nice staff and very good doctor just wish if he use iv sedation on patients
Jan 29, 2020
Dr. Koo and his staff are great! I am very thankful to be a long time patient at MacArthur Park Dentistry.
Jan 29, 2020
Very thorough teeth cleaning! Always friendly and answer all my questions.
Jan 17, 2020
Dr. Koo’s office is amazing. I am always greeted with a smile and the office has a welcoming environment. I am always treated more like family than just another patient. Their staff are also skilled, make you feel comfortable, and care about the needs of each person they work with.
Jan 2, 2020
The doctor, her MA & the front desk lady all were very professional and friendly. It did not hurt me at all when the doctor pulled my teeth out neither did it hurt after the procedure was done (of teeth pulling). I'm very much satisfied with their services and is likely to refer my family & friends.
Dec 25, 2019
I've been going to Dr. Koo for about 17 years. He and his staff are excellent!
Dec 20, 2019
I highly recommend Dr. Koo and Linda to anyone! They're both so sweet and truly care about their patients.
Dec 9, 2019
My family just love Linda our Hygienist and Dr. Koo. The rest of the staff are always friendly and helpful. I highly recommend MacArthur Park Dentistry.
Oct 24, 2019
Dr Koo and his staff have always been outstanding. The patients are always treated with respect, they go above and beyond. I always feel like one of the family because I feel that they care for my wellbeing. Linda( hygienist) Is so skilled that I now look forward to my by yearly cleaning.
Oct 23, 2019
Another great visit for my 6 month cleaning and checkup, Courteous and professional staff.
Oct 11, 2019
EVERYONE went above and beyond to make me feel comfortable and reassured me when I was very anxious.
Sep 26, 2019
Linda is always very good
Sep 24, 2019
I've been a patient of Dr. Koo for about 9 years. It started out as a convenience since their Irving office is across from my office. However, I keep going back because he and his staff always go above and beyond. Dr. Koo and his staff truly care about their patients. His work is excellent. His hygienist, Linda, is also amazing. They always step up to the plate, no matter the challenge! You need to join their list of happy patients.
Sep 11, 2019
Dr. Koo is by far the best dentist I've ever had. He pays attention to details and stays on top of your dental care. He will also take to the time to answer all your questions
Aug 14, 2019
Love all the staff at MacArthur Park Dentistry. I'd call out all of their special employees that go above and beyond, but that'd be everyone!
Aug 8, 2019
The staff is very friendly every time I come in. We talk about the Bachelor/Bachelorette/Bachelor in Paradise. I look forward to going to my appointments so I can chit chat with the staff.
Aug 7, 2019
Well let me say one thing my experience it was awesome your office took very good care of me. Dr Koo. First class I highly recommend his office. Coming from Arizona with a dental problem Dr Koo preformed a procedure. And came thru for my purpose I highly recommend him and his crew. Thank you. Dr Koo. I’m now have the confidence that been missing. Thank you.
Aug 3, 2019
I have been a patient of Dr. Koo practice for many years. They always provide high quality and very friendly services. I highly recommend Dr. Koo for all your dental needs.
Aug 1, 2019
Dr. Koo's excellent reviews on Texas Health Grades are well deserved. After my former dentist of 20 years retired, I tried a couple of others but found both inferior. After one visit, I'm having all my records transferred to Koo's Irving office and have little doubt that he will be my dentist for the rest of my life, as I am now 77. The office also uses ultrasonic teeth cleaning, which I had never experienced before, that is ten steps above the traditional metal tool scraping method. My gum exam was also not painful at all, very different from my past experience. They also take close up photos of your individual teeth, which is the first that I had seen. All staff members were also personable and very informative. All things things considered, I could not have been happier with my visit.
Jul 26, 2019
Linda is a great hygienist! She makes it easy, does a thorough job-and is fast.
Jul 12, 2019
MacArthur Park Dentistry is the best! I drive from south Dallas, because I know I will get great work done with professionalism and a friendly atmosphere.
Jul 10, 2019
Great service, I enjoyed my visit
Jul 2, 2019
I really like Linda she is extremely professional and does a good job cleaning my teeth.
May 30, 2019
As someone who at one point avoided the dentist for 10 years, I can tell you that these guys have now changed my mind. Super friendly, willing to work with you, and very honest. Couldn't recommend them enough.
May 29, 2019
Very friendly staff. Enjoyed the small, private office feel and felt I received more attention and care. Everyone was very thorough and great with making things clear with explanations. I’ve had previous negative experiences with dentists offices, but this one was surprisingly pleasant. Will definitely keep this dentist!
May 15, 2019
Such a great dentist with an amazing staff. I've been a patient for years. Love the staff! Love the office environment! Great dentist! I feel they genuinely care about me & my teeth
May 8, 2019
Awesome experience. I've been in for a few check ups, fillings, and gotten my wisdom teeth out. Every visit I've had has gone great and you can tell everyone there truly cares.
May 3, 2019
I love love love this whole office! Linda and Dr. Koo are always so sweet! I really look forward to seeing them when I have an appointment.
Apr 26, 2019
My family and me have been patients of Dr. Koo for 12 years. He and his staff have provided an excellent service all this years.I would highly recommend his Dental Practice
Apr 20, 2019
Yesterday was my first time with a new hygenist. I forget her name but she was super through and so nice. Will be looking forward to bringing my 2 year old son to my next appointment.
Mar 19, 2019
Always a welcoming friendly atmosphere!
Mar 11, 2019
Convenient location with knowledgeable and attentive staff. Tooth extraction was the smoothest of many that I have had.
Mar 7, 2019
Kind and sincere. Will go back again.
Feb 25, 2019
Linda,my hygienist is very nice! She makes me feel comfortable all throughout the procedure. She also gave me excellent advice on how to care for my teeth! I’ve been seeing Dr Khoo for almost 3 years now and will never entrust my dental care to anyone else. The staff are really friendly too!
Feb 20, 2019
I am always very impressed when I come to this office. The staff is very friendly, and the dental hygienist get my teeth cleaned quickly, efficiently, and with little to no pain. I recommend this dentistry to all of my friends!
Feb 17, 2019
Thanks so much for taking care of my chipped tooth so quickly. You all are great and make coming to the dentist a more comfortable and less stressful experience.
Jan 29, 2019
Excellent customer care and friendly staff
Jan 23, 2019
The office is amazing with a excellent staff very professional customer service is top notch
Jan 20, 2019
The office is clean and well decorated. The procedural areas have screens for the patients to see and the staff are very empathetic. They were extremely helpful in referrals and helpful with my pain. They were all the sweetest.
Jan 15, 2019
Dr. Koo is awesome. He makes sure you're not in pain before, during, and after the procedure. All the staff I've met are courteous and very helpful.
Dec 21, 2018
Sixteen years and counting! Dr. Koo and his staff are so great. I haven't been to another dentist in sixteen years, and I recommend him to everyone I know. Great work!
Dec 17, 2018
If you hate going to the dentist go to Mcarthur park and you will change your mind.
Nov 2, 2018
Great place. Very comfortable
Oct 30, 2018
The entire MacArthur Park Dentistry team is amazing. They make you feel at home or part of the family, from the moment you walk in until the moment you leave. They're wonderful!
Oct 29, 2018
The staff always makes you feel special and gives you a warm welcome. Linda does a great job cleaning my teeth and really cares about her patients. Dr Koo is an awesome dentist! First, you dont feel any shots he gives. Second, he does great work! Third, he is HONEST on what needs to be done. Finally, his office has great prices! I would recommend this office to anyone!
Oct 25, 2018
I love Dr. Koo and his staff! Everyone is friendly, engaging and extremely knowledgeable with any questions I may have. I wouldn’t trust my teeth with anyone else.
Oct 11, 2018
I have recently recommended some more people to your practice. I hope that Patti is still one of your patience too.
Oct 11, 2018
Great Staff, Great Doctor! I've been coming for over 10 years. I won't see another dentist
Oct 8, 2018
My Linda & Dr. Koo are such a pleasure! Going to the dentist is not my favorite thing to do, but they make the whole process a joy! Such a blessing to find a dental practice that treats their patients so well.
Sep 22, 2018
Always very professional and punctual. Friendly staff who feels like family.
Sep 18, 2018
The staff is super personable and welcoming! Going to the dentist is rarely a 'fun' experience but the team make you feel comfortable and really make it worth the visit!
Sep 14, 2018
I’ve never had to wait more than a very short time. My recent visit was no different. Dr. Koo and staff were very friendly, informative and helpful as always while also being quite efficient.
Sep 10, 2018
i think there are many great dentists in DFW area. Dr. Sam Koo is one of them. And he is a man of character and faith, whom I can trust always. And his staff also provides excellent and professional services. I am so grateful that I am in the care of Dr. Koo and his team. Grateful Sarah
Sep 3, 2018
Jana handled my cleaning she was great! Dr Koo is a great dentist as well. Patient and takes his time with diagnoses and treatment. Overall pleasant experience. My whole family, which includes my 5 year old boys all go to MacArthur Dentistry.
Aug 28, 2018
This was my son's first dentist appointment and everyone made him feel welcomed and comfortable before he even went to the dentist chair.
Aug 7, 2018
I feel very fortunate to have been going to MacArthur Park Dentistry for several years now. Dr. Koo and his staff are all very friendly and extremely capable. I highly recommend this office.
Aug 6, 2018
Great visit as always. I arrived early and was seen right away. Dr. Koo always let's me know exactly what's going on with my teeth which is very reassuring.
Aug 3, 2018
Excellent service with good reminders days ahead, competent hygienists that have a nice strong but gentle hand. Dr. Koo is attentive and thorough.
Jul 25, 2018
They do a wonderful job putting me at ease and making me comfortable. My teeth look great and they always take care of me!
Jul 22, 2018
Great office, very calming and relaxing. I already recommended them to my mom.
Jul 20, 2018
I was calling out of dire need and had been in much pain. With no insurance for dental I had put it off too long. As soon as Emily answered the phone I was immediately relieved that this might turn out ok. Her instructions on paperwork and setting me up an appt and her kindness was so comforting. At the appt the assistant taking the X-rays was super sweet and Dr Koo was awesome. I had not been to dentist for a while because of past experiences and my teeth have suffered. I now have a new family to visit and get my teeth taken care of at the same time.
Jul 19, 2018
The staff was very friendly and knowledgeable. Completely answer my questions . Thank you,
Jul 19, 2018
This is absolutely the best dentist I have ever been too ever, in my 47 years of life. Dr. Koo is very knowledgeable and very caring when it comes to making sure you get exactly what you need and nothing more. The atmosphere here is AMAZING. Every one is so easy to talk with and they are always smiling and are genuinely happy. Would not go anywhere else. Be blessed
Jul 18, 2018
I have been a patient of Dr. Koo's for years and I have yet to have a bad or uncomfortable experience. I have enjoyed interacting with Dr. Koo and his staff, they are very courteous, professional and helpful. I don't enjoy going to the dentist however I am glad that when I have to go that I am in great hands with this office.
Jul 13, 2018
I was very impressed with Dr. Koo's drive for perfection. He directs his staff appropriately and insures that the work completed on his patients is at the highest standards. I trust him to take care of myself and wife's dental needs and am glad I received a recommendation to visit Dr. Koo.
Jun 27, 2018
Convenient appointment times and great service. I've been a patient of Dr. Koo for 16 years. Most highly recommend.
Jun 12, 2018
Excellent customer service! Dr. S. Koo met with me and took the time to explain the treatment plan. A very caring and professional team. I live in Mesquite and certainly don't mind driving the distance knowing I'm in good hands.
Jun 9, 2018
Everyone at MacArthur Park Dentistry is warm, caring and professional. They're great for adults and children.
Jun 7, 2018
Dr Koo is very good and the office staff is always pleasant.
May 28, 2018
Dr. Koo and his staff are amazing. They are friendly, professional and truly care about their patients. I see them every 6 months for my cleaning and my hygienist Linda does an excellent job.
May 21, 2018
I want to give the highest recommendation to Dr. Sam Koo and Linda his Dental Hygienist, as well as the whole team of Mc Arthur Dentistry. Awesome service all through out.
May 20, 2018
Can't say enough about Dr. Koo and his staff! Let's be honest, nobody enjoys going to the dentist but Dr. Koo and his staff made the entire experience so smooth and stress free. I had two fillings done and Dr. Koo did such an awesome job. I highly recommend Dr. Koo and have already referred all of my friends and family to him and they all feel the same. Thank you Dr. Koo for being the best dentist I've ever been treated by.
May 7, 2018
Dr koo came Highly recommend by a specialist that I went to see and once I became a patient of Dr koo I realized why. I'm also really impressed by his staff.
May 2, 2018
All of the staff are so polite and genuinely accommodating of your needs. Dr. Koo is GREAT!! He explains and makes sure that you understand what steps he is taking to correct your problem and gives you options on how you would like to approach your dental care. My prescription had not been filled at the pharmacy, so I called the after hours number and was contacted back within 30 minutes by the business manager and then by Dr. Koo himself. They immediately took care of perscription and wanted to make sure I was ok. I've never had that to happen with any past doctor's and/or dentist office. I was so impress with the level of care, that I have referred other family members to Dr. Koo as well.
Apr 30, 2018
very convenient and useful
Apr 9, 2018
This is a great friendly and welcoming atmosphere when I’m there
Apr 8, 2018
Dr. Koo and Staff are amazing! Especially the front desk. Always so helpful! Keep up the good work.
Apr 6, 2018
Incredibly warm and friendly and personable staff. Dr. Koo is WONDERFUL!!!!!! It was our first visit but I felt like we had been going there for YEARS!! Highly highly HIGHLY recommend!!!!
Apr 4, 2018
Another great visit to see Dr Koo and staff, Linda did a fantastic job for my semi annual teeth cleaning and checkup. Keep up the good work.
Apr 4, 2018
I love how accommodating they are..very throrough in their procedures..Dr Koonis the best so are all the other employees..fromt is desk is super polite ..love their service
Mar 23, 2018
I love coming to Dr. Koo's office. I've been to several DDS in the Irving area and Dr. Koo's office has exceeded my expectations with customer service, friendliness, and flexibility. I would and have recommended his office to my family and friends.
Mar 22, 2018
Everyone was friendly and nice. The lady cleaning my teeth was very gentle and took he time.
Mar 13, 2018
Linda and Dr. Koo are always super professional and make the 6 month visits a breeze. They are punctual and office staff is very welcoming whether we call in or walk in for our appointment. My family and sister’s family both go here.
Feb 28, 2018
The staff is always helpful!
Feb 26, 2018
This office felt like family, I regret not coming to them 1st
Feb 22, 2018
Awesome! I didn't even have to be numbed for my filling. Dr. Koo and Serena are great!
Feb 20, 2018
Office is clean, waiting time is short, staff are friendly and honest, and Dr. Koo is looking out for the patient. Highly recommend!
Feb 17, 2018
I recently had my first visit to the dentist in many years, Dr. Koo and his team were very supportive and caring. I felt like they care about what they do and for their patients. I am very fortunate I found Dr. Koo and his team and know I will be in good hands.
Feb 9, 2018
They are great. Always friendly and personable. Dr. Koo explains things well and genuinely seems to care about his patients. Linda, my hygienist, is awesome too!!!
Jan 31, 2018
Linda the hygeinist is great! Both her and Dr. Koo were friendly and very thorough in their exam and explanations. No waiting either.
Jan 26, 2018
I always get a few reminders of my appointment, which is great since my schedule is crazy. I never have any significant wait.
Jan 11, 2018
Incredibly friendly staff, and a great deal of care and sensitivity from the doctor made this the best dentist visit I've ever had in my life. Are used to hate going to the dentist, and while I still don't want to go every day, I don't fear it anywhere near as much as I used to. Overall, more dentistry's should be like this!
Jan 2, 2018
I have braces and complicated dental problems. Dr. Koo has been making sure my orthodontist didn't take off the braces prematurely. I am very pleased with Linda, the dental hygienist, being meticulous with dental cleaning and educating me on dental care.
Dec 14, 2017
well I haven't been there since 2006 and I can say it was a good experience they were so nice and helpful Thank you Dr.Koo and his assistant helping him Thank you. I will be back.and the front desk they were so nice also. Monique F. Crowley, Tx
Dec 12, 2017
Everyone at the office is both very professional and very friendly
Dec 1, 2017
Major dental work is rarely fun but MacArthur Park's staff do try and make it pleasant. There is a definite sense of teamwork in their office. Teeth cleaning is a pleasant experience and the office does phone/email reminders which helps.
Nov 20, 2017
Great staff and help with services.
Nov 10, 2017
I am always at ease when I have an appointment. The staff are amazing.
Nov 8, 2017
Great Staff! Always Courteous, Pleasant Enviroment. MacArthur Park Dentistry is great dental place.
Oct 23, 2017
very efficient and friendly service!
Oct 20, 2017
It is okay. A personal call is more pleasant.
Oct 20, 2017
Linda is always awesome, professional and personable.
Oct 17, 2017
Dr. Koo and Dr. Kim and the entire staff were very pleasant and professional. Enjoyed my visit and the entire staff. I have finally found my new Dentist!
Oct 11, 2017
i used to dread going to the dentist until I started going to Dr Koo. I highly recommend him and his staff
Oct 5, 2017
The staff is always smiling and friendly!
Oct 5, 2017
Hello, My last visit was a good one, Dr Koo did a nice checkup,and Linda did a great job as usual for my 6 month cleaning and checkup. Keep up the good work.
Sep 28, 2017
Great dental practice with a incredible friendly, professional, and attentive staff and Dentist. I highly recommend MacArthur Park Dentistry for the whole family.
Sep 9, 2017
Amazing team............ THANK YOU
Sep 6, 2017
My husband and i recently relocated to the Texas area and decided to try this dentist office because it was so close to our home. I am so glad we decided to come here as the service was excellent and I couldn't have asked for a better hygienist (Linda), office staff (everyone) and dentist (Dr. Koo)! Everyone in the office was accommodating as well as instrumental in assistant us with our small child while my husband and I had our teeth cleaned. Although I felt bad for having to bring my child, the office staff was very accommodating and made my family feel very welcomed. Thank you MacArthur Park for your service as you have made my husband happy! We look forward to being long time patients!
Aug 30, 2017
Absolutely impeccable service. Everyone is nice and welcoming. I personally do not like going to the dentist. I've had such horrible experiences at other places so I was skeptical. However they absolutely changed my opinion. Dr. Koo is by far the nicest, comforting and most educated dentist I have come across. He made me feel assured by the plan. He was very nice. The hygienist is also very nice and so wise. She educated me on what each procedure that was done and the purpose. If you haven't tried this office I urge you too!!! Amazing.
Aug 22, 2017
Staffs are very kind and cooperative... Dr.koo did consulting very well and Dr and staff Linda have interacted very nicely with my kid.He enjoyed while doing checkup...Thank you!
Aug 18, 2017
I've been going to MacArthur Park Dentistry for the last 2 years after moving apartments. They are a highly effective and professional team. Their reminder calls and emails are always friendly. I am always attended right away during my appointments. The longest I've had to wait was less than 5 minutes and that was only because I had to complete the new patient paperwork. The staff is very friendly and I would recommend them to anyone looking for a dentist.
Aug 15, 2017
Very kind and explains in detail for me to understand. Treatment was well done and very comfortable. Always trustworthy!
Jul 31, 2017
Y'all are great!!! Always so friendly and making us feel comfortable. As someone who usually has anxiety when going to the dr, I truly appreciate y'all.
Jul 26, 2017
Overall its Outstanding! Dr. Soo was very professional and friendly attitude made it extremely easy to talk to him. The service of this caliber should be recognized including all the staffs.I really valued as a patient after speaking to Dr. Soo. Yes, I will recommend Dr. Soo to my friends . I didn't feel pressured or rushed at all. Thank you! ones again Dr.Soo and the staffs for displaying an excellent customer service.
Jul 13, 2017
Such a great experience as always! Amazing staff!!
Jul 10, 2017
The service, the people, the place, the cleanliness are excellent!
Jun 19, 2017
I greatly appreciated the early a.m. hygienist appointment. Her services were very thorough and she gave great explanations.
Jun 17, 2017
Susan and Linda are awesome hygienists at Dr. Koo's office. I hope to continue my dental care with Dr. Koo for a lifetime!
Jun 12, 2017
Simply wowed! I took my mother to Dr Kuu, he was patient and genuine. He took the time to explain the procedures, options, risks, and benefits. The staff was professional, upbeat, and eager to help! As a medical professional it is hard to be impressed...but we were truly amazed in the care and treatment received.
Jun 10, 2017
The team at MacArthur Park is gentle, yet thorough in cleaning your teeth. They also keep you well-informed about your dental health. I've been a patient here since about 2004, and will continue to be.
May 26, 2017
Fantastic Service. As always Linda did a wonderful job. Dr. Koo and his team are the best in town.
May 26, 2017
Love the staff at MacArthur Park Dentistry. Great service and authentic care. Been going there for years now. Highly recommend to all my friends and colleagues.
May 18, 2017
Dr. and staff were very professional, caring and friendly.
May 15, 2017
I've been going to Dr. Koo for 14 years. He and his staff are simply the best. They are clear and transparent with their treatment recommendations. They never use any high pressure sales techniques. Technologically, his office is cutting edge.
May 8, 2017
Dr. Koo and his staff are great. They are super helpful and knowledgeable.
Apr 27, 2017
Dr. Koo is the best dentist I've seen in over 30 years in the Metroplex. His staff is excellent in their care and always very attentive and polite.
Apr 25, 2017
Great visit as usual. Was seen right away. My cleaning was as enjoyable as a cleaning could be. Linda is awesome! I had a lot of questions and Dr Koo patiently answered all of them.
Apr 19, 2017
Very professional staff and courteous. They were able to fit me in with an emergency issue within 2 hours. Excellent service.
Apr 5, 2017
Lovely and welcoming staff, including Dr. Koo who is great... knowledgeable, friendly, thorough. He's great with children too. My favorite dentist ever. I just love it there.
Apr 2, 2017
Great visit, Courteous staff and very professional.
Mar 29, 2017
You all have been there since I was at least 8 years old and I really appreciate how amazing the service and support has been! I would gladly recommend your service to a friend or colleague.
Mar 27, 2017
Macarthur park dentistry is all around great. They are polite, caring, and always smiling. Linda is very knowledgeable of her field, and shows that she cares enough to share her knowledge. Dr Koo's attention to detail to detail is incredible.
Mar 23, 2017
Awesome staff! Excellent care!
Mar 21, 2017
This was my first visit to MacArthur Park Dentistry. I woke up with intense pain in my lower jaw and Dr. Koo's staff had me in the office within 90 minutes. The problem was quickly diagnosed and Dr. Koo performed an efficient, painless extraction. I was very impressed with Dr. Koo and his entire staff.
Mar 6, 2017
They have wonderful office staff that are kind and friendly. Dr. Koo is a great dentist! He's always informative and gives great feedback every time I visit. He also uses a great technique when I have to get a shot to numb my gums so that the shot isn't painful.
Feb 23, 2017
Great office and staff!!
Feb 13, 2017
I have trusted Dr. Koo with my dental health for many years now. He takes great care of his patients and explains every condition in detail and his recommendations. He is very friendly and shows real interest in the wellbeing of his patients. The dental hygiene services offered by MacArthur dentistry are equally good. Great overall experience and very professional staff.
Jan 12, 2017
I thought that I was going to an excellent dentist and and excellent hygienist until I started going to MacArthur Park Dentistry. I rave to all my friends and family about them. Thank you DR Koo
Jan 5, 2017
Lovely experience. Girl (forgot her name as I am bad at remembering names) that cleaned my teeth was phenomenal. Answered all questions I had and was very knowledgeable.
Jan 2, 2017
They are all wonderful people. I would always recommend it to my friends and families.
Jan 2, 2017
As always, the experience was exceptional!
Dec 24, 2016
I like the constant communication during my cleaning telling me what is being done and what they see about my teeth. Hygienist was very thorough and meticulous with the cleaning
Dec 17, 2016
Always friendly, helpful staff.
Dec 7, 2016
Wonderful attention and very detailed! Thank you so much, I really appreciate your work!
Nov 27, 2016
The staff is always very friendly and informative. Very clean also!
Nov 17, 2016
I am a new patient of Dr. Koo's, but my husband has been visiting him for a couple years. Today I had my first cleaning in years and was greeted with kindness and patience. Dr. Koo's staff was extremely friendly and we quickly bonded over personal discussions. A big thank you goes to my hygienist, Linda, as she was constantly mindful of my sensitivity and had a gentle touch even though my cleaning was extensive. I will definitely be returning a happy customer!
Nov 10, 2016
I've been going to MacArthur Park for over 10 years. The staff is very professional and caring and Dr Koo is awesome.
Oct 25, 2016
I love this office. They are very professional and friendly too. They make you feel like you are important even special sometimes so much that it makes me want to come back.
Oct 19, 2016
This office is welcoming from walking in to walking out! Best dental experience ever! Dr. Koo truly cares about you. Linda the hygienist made my teeth feel brand new! The office staff is so friendly. You feel like you are a friend!
Oct 13, 2016
Great and courteous staff,
Sep 27, 2016
Best Dental practice in DFW. Actually, Dr. Koo is the best dentist I've ever had. I've been a patient of MacArthur Park Dentistry for over 10 years with a variety of dental work performed and highly recommend them.
Sep 13, 2016
Super fast nd friendly I couldn't have picked a better dentist
Aug 19, 2016
Procedure went smooth. They are very accomodating down to the protective eye wear to keep the water out of your eyes and the blanket to keep you warm if the office is too cold. Dr. Koo is personable as well as professional. The office is run efficiently.
Jul 19, 2016
Always, a great visit! From the girls in the front, to the techs and if course Dr. Koo!
Jul 15, 2016
Like everyone else I dislike going to the dentist but we all need to go. The staff is very nice and makes a difficult process as easy as possible. Dr Koo is amazing! He does great work and I love that I don't feel the injections. He rocks!
Jul 1, 2016
Very friendly staff I don't know who loves going to the dentist, but Dr Koo and his staff Has this calming approach and you really do feel like you're Family
Jun 26, 2016
The staff at MacArthur Park Dentistry were so friendly and patient with me!! and Dr Koo was so encouraging It really helped me calm down and look for the bright side in the situation.. Let the restoration begin !! Feeling pretty thankful right now!. Andrea Schundelmier
Jun 16, 2016
Dr Koo is great doctor, very profesional and personable. Linda The Hygienist was very engaging ,thorough and helpful. Excellent job MacArthur Park Dentistry staff.
May 7, 2016
Dr. Koo and his staff are wonderful. Always so caring and professional. I greatly appreciate him being so sensitive to my needs beyond my dental health. I've never had a dentist who cares about my overall health/physical/mental/spirtitual.
May 3, 2016
I was initially told that they can accept my insurance, so I went ahead and set up my first appointment as a new patient. After x-rays and initial exams by the doctor, I was told that I needed deep cleaning and filling up of one cavity. The estimate of my out of pocket expenses given for this was approx $ 600, I was shocked and on further checking with my insurance company, I was told that the provider's estimate of $ 600 was based on out of network affiliation. If I was told right upfront that they are out of network, I would not have wasted my time and their time at all. I am upset that the provider's staff did not inform me about their being out of network upfront. I hope I am wrong, but it gives me the impression that they want patients at any cost.
Apr 30, 2016
Your staff was professional and courteous and very helpful. I'm on a side note the doctor made me feel very comfortable and I experienced very little pain overall for the dentist visit and minor surgery it was a Pleasant experience! Thanks a lot
Apr 29, 2016
It was a great and thorough service! Emily, Kristen, Yung, and Dr. Koo were very friendly, welcoming, and considerate. They don't overcharge, aren't pushy, nor do they force you to spend ridiculous amounts of money on unnecessary dental procedures. If it is necessary to have further procedures they are upfront about what they will cost. It was one of the best experiences I've ever had at a dental office. Thank you so much for everything! I have been telling my friends and family about my positive experience. I finally found a dentist that I can trust!
Apr 28, 2016
Very friendly good service relation with patient
Apr 23, 2016
Everything was good & perfect
Apr 14, 2016
It was a pleasure meeting Emily she showed a great welcome upon entering the office of course everyone is always so friendly.That's why I don't mind traveling from Fort Worth.
Mar 24, 2016
Everyone was wonderful! Dr. Koo is literally the only dentist I've ever actually liked!
Mar 22, 2016
Linda always does a great job when I come in. Her friendly, knowledgeable approach to her work is refreshing.
Mar 12, 2016
The hygienist Linda is amazing as always. Will never see anyone else! :)
Mar 4, 2016
Did you receive the email I sent of perodontist that was covered under my insurance?
Feb 19, 2016
The best team of ppl ever
Feb 19, 2016
I am always pleased with the service.
Feb 10, 2016
The staff was extremely pleasant and helpful. Dr. Koo is soooooo WONDERFUL!!!!!! He not only sat with me and explained several things to me about my situation, he took the time to introduce me to other members of the dental family (an Endodontist and Oral Surgeon). I walked in the office without hopes that I could be "fixed" but walked out very happy. He truly restored my faith. I was highly recommended to Dr. Koo and I would HIGHLY recommend him to others.
Feb 6, 2016
Everyone (Dr. Koo & both the front office & the dental assistants) are very personable & professional.
Feb 5, 2016
Everyone was very friendly and made me feel at home.
Feb 3, 2016
Dr. Koo and his staff never disappoints! I love Linda, my hygienist :)
Feb 2, 2016
Everyone in the office was wonderful. The receptionist, office manager, (I think) and my hygienist, watched my 6 month old during my visit. That was one of the reasons my experience went as well as it did. I'm a little concerned the cost of procedures not covered under insurance will be more expensive than other offices.
Jan 30, 2016
Dr. Koo and his staff were very thorough and explained treatment options, but best of all they took time to get to know me.
Jan 28, 2016
Everyone was very nice and helpful. My 9 year old had a great experience as well.
Jan 27, 2016
great experience everytime. No hassle.
Jan 21, 2016
Dr. Koo was great. I would like to leave some constructive criticism for hygienist Linda. I have had many cleanings in my lifetime with other hygienists and they have never been painful before, uncomfortable at times, yes, but never painful. Both of my cleanings with Linda were very painful. I wish Linda could have some further training in making the experience more tolerable. She is young and pleasant and should hopefully have a long career ahead of her. I will not be able to come back to her again. I'm willing to try another hygienist at the office. But if that doesn't work...i will have to look for another dentist. I am not submitting this anonymously because I really hope this will give you an opportunity to improve Linda. All the best, Amola
Jan 21, 2016
I had a dental issue that suddenly popped up, and the team was able to fit me in within a few hours of my call, and I was able to quickly and easily have my situation remediated. As always, the staff was tremendously friendly, and I look forward to my next visit.
Jan 20, 2016
The entire staff is friendly & cheerful. I feel like I have a friend in my hygenist, that she genuinely cares about my & my teeth
Jan 12, 2016
My husband and I have been going here for a few years now and even though we have to pay a more at this dental office because Dr. Koo is not in our insurance's preferred network, we don't mind. It's worth paying more for good service. Everyone is nice and friendly. They're all very informative, explaining the process before and during service. Appointments are kept promptly. Dr.'s recommendations, treatment plan, and pricing is straight forward.
Jan 7, 2016
Everybody was personable and amazing as always. Thank you!!!
Dec 26, 2015
I've had a few situation where the receptionists wouldn't send documents ive requested and it would take me to call again and again for them to email them. I verified my email and I'm not sure why they took so long to do that. The lady that did my cleaning helped me more and had to go and talk to them so they can give me what I needed and she was more understanding that the others. I just think they just need to show a bit more of empathy to hard situation like the death of my grand mom and that's why I missed my first appointment, I love dr koo so I'm gonna still go and recommend my friends and family but just hopefully they can get things done fast and accurate.
Dec 23, 2015
The receptionist was GREAT! I also loved Dr. Koo's assistant for me. She was very caring and kind and pretty! lol Dr. Koo was amazing as well. Everyone was just very friendly! LOVED IT
Dec 22, 2015
Thank you for everything. It was a pleasant visit.
Dec 20, 2015
since the beginning it has been a pleasure. Keep up the good job work.
Dec 7, 2015
My cleaning turned out great, i was at ease because I was talked through the process.
Dec 6, 2015
The young lady who cleaned my teeth was awesome! I really really really like Dr Koo, he is amazing.
Dec 5, 2015
Love, Love , Love Dr. Koo and his Staff!
Dec 3, 2015
Onsite teeth whitening service would be good.
Dec 3, 2015
I was very pleased with your approach to dentistry. The doctor that referred Dr Koo to me was right, Dr koo was excellent as well as his staff. I was also very impressed with Debbi. I hope I spelled it correctly. My with will be making a appointment next week. Thank you.
Nov 19, 2015
I want to comment on Dr. Koo and his assistant. Thank you!
Nov 18, 2015
I love the staff at Dr. Koo office everyone is professional, friendly and know their jobs. Never thought I would day this but I enjoy gping to the Dentist 😊Ph! Dr. Koo is cool. J. Dunmore
Oct 30, 2015
Dr Koo and his staff are amazing team. I've been a patient of Dr. Koo for 15 years because he caring, friendly and professional. I've always been exceptionally pleased with his staff because they've ALWAYS been caring and friendly....Thank you !
Oct 24, 2015
Holly was great hygeienist. I'm sorry if I misspelled her name but she was the first one who screened for oral cancer and educated on so many things. I'm going to ask for her on next visit too. Please keep her happy.
Oct 16, 2015
Dr. Koo is awesome,he really cares. And his staff is AWESOME!!!
Oct 13, 2015
The staff is always professional and welcoming and explain eveything in detail. I appreciate you all very much!
Oct 6, 2015
For some a dental visit can be a little scary so maybe some soft calming music in the waiting area and some calming pictures or a rolling video of serene places in the rooms would be a
Oct 2, 2015
Dr. Koo's "Angels" are always very cordial. I have no suggestions.
Sep 21, 2015
Linda does a very good job. Thank you for taking care of my teeth.
Sep 19, 2015
It seemed that my needs weren't important to the staff. They gave me four different opportunities to pay out of pocket for things that should've been covered. The whole process seemed to be geared towards making the most money possible. The dental assistant said the doctor wouldn't bond a chip tooth even though I called and confirmed that they could before I came in. I will never return to this office. In my whole life, I have never felt so unsatisfied with a doctor. They typically listen to your desires and consider what you want. I feel like my time was wasted. I had planned on using this dentist for an implant but I won't return now!
Sep 3, 2015
This was my 2nd visit, everyone is nice and very pleasant. No complaints.
Aug 26, 2015
Dr. Koo came highly recommend to me and I have been here ever since. He is an expert at what he does and I always feel well cared for routine visits or otherwise. The icing on the cake is his equally amazing staff! I know I am in great hands when I walk through the door.
Aug 15, 2015
It is impossible to fix all the problems at once. The doctor and staff can be more helpful if they help patient to prioritize the treatment plan and optimize financial options.
Aug 14, 2015
He should show more care towards his patients instead of trying to make money. He was too focused on work that did not need to be done instead of fixing the tooth that did need the work and putting me out of my pain. By far one of the worst dentists I have been too. I would never come back or refer anyone there. And in the future do not make emergency appointments if your not going to complete the work-waste of time.
Aug 13, 2015
Linda is great! Love all the staff and Dr. Koo is great!
Jul 31, 2015
Great job as usual! Everything was perfect. Keep up the great work. I'm hoping to be a client for another 12 years.
Jul 15, 2015
I already know most of the staff, but the experience was fantastic as always!
Jul 10, 2015
staff is always friendly and knowledgable
Jun 27, 2015
Nice work; friendly staff. That's why I've been going to Dr. Koo for years.
Jun 24, 2015
Linda is awesome as always
Jun 19, 2015
Everyone was friendly and professional.
Jun 5, 2015
Very considerate and kind staff that always does a very professional job.
May 24, 2015
Excellent! Great doctors and awesome service.
May 21, 2015
My experience was great! No waiting and everyone was very professional. Will definitely come again.
May 19, 2015
Very pleased with the visit. I was able to get in and out quickly w/o ever feeling rushed.
May 8, 2015
Hannah at the front desk greeted me promptly and warmly and also did a commendable job in explaining my financial options. Linda was friendly, knowledgeable and efficient. I believe that Dr. Koo demonstrated a genuine personal interest by explaining what he thought was the best treatment and procedure for me. Go MacArthur Park Dentistry Team!
May 7, 2015
Dr. Koo and his staff are always friendly, helpful, and caring. Customer service is excellent! I get in right on time and feel like the visit goes quickly and smoothly. I have and will continue to refer friends and family to Dr. Koo.
May 4, 2015
Linda is fantastic and personable. Dr. Koo was astute, patient and explained everything in a timely (yet efficient) manner. What a treat!
May 2, 2015
The person who cleaned my teeth chipped the one up front and did not tell me. You commented on you could do a cosmetic fix and at the time I did not know what you meant. When I got home and looked in the mirror, it is obvious my front tooth is chipped. I mentioned to the lady that I thought she must have dislodged part of breakfast when the accident happened. She should come clean at that time. Please be sure Linda cleans me at my next appointment and hopefully you can smooth it out.
Apr 29, 2015
Could be a little thorough before ruling out any other reasons for my problem. I had a gum bleeding issue which can be caused by cardio-vascular disease or simple infection too. I'd have preferred if I was explained as to why those two were ruled out and only the tartar build up was determined to be the root cause. But overall really nice people and amazing customer service. I'd recommend them to anyone I know. As a matter of fact I'm going back myself.
Apr 24, 2015
My overall experience was great. Everyone was very friendly, especially Dr.Koo.
Apr 17, 2015
I always enjoy my visits to Dr. Koo's office, his staff is the best and so is he.
Apr 16, 2015
As usual my visit to Dr. Koo's office was a great one! June Keller
Apr 15, 2015
Anyone was very friendly thank you
Mar 31, 2015
Dr. Koo and his staff are always helpful, kind and professional. I would recommend him to anyone.
Mar 26, 2015
I do not like going to the dentist more then the next person but since I have to go Dr. Sam Koo and his staff make the best of the experience. Would certainly recommend.
Mar 25, 2015
I love the friendly and professional atmosphere. The staff was wonderful and made us feel very welcome and comfortable. I will go back there and refer my friends.
Mar 25, 2015
Your staff along with you are very professional and That is admired by all patients. Thanks for taking care of me
Mar 24, 2015
Everyone is very nice, good job !
Mar 24, 2015
My everyone in my family is a patient of Dr. Koo - including my 3 year old. We are greeted by name at each visit, never have to wait, and they are especially great with kids ( my little one actually loves going to the dentist). The entire staff is AMAZING. We've moved and we still keep Dr. Koo as our dentist. Every step is explained and you are given honest advice and information.
Mar 24, 2015
I sent an email regarding a copy of my study such as xrays but nobody hasn′t responded to me yet.
Feb 26, 2015
I bet I'm the only patient who will say I look forward to my dental visits because of the expert professional care and the friendliness & courtesy of Dr. Koo and his wonderful staff. Bravo!
Feb 23, 2015
I my dentist and his staff. You guys rock.
Feb 21, 2015
All of the staff are superb and friendly professionals. I was greeted warmly; I enjoyed having my teeth cleaned and inspected by a professional dental hygenist and Mr. Dr. Sam Koo. Best regards, Michael
Jan 24, 2015
Everyone was pleasant! Thank you for all of your hard work!
Jan 22, 2015
Everyone was super nice and helpful, great staff!
Jan 14, 2015
my hygienist was great, friendly and personable!
Jan 8, 2015
For starters, Dr. Koo is the best dentist in town and I recommend any one with a dental need to go to MacArthur Park Dentistry. The staff is friendly and professional and last but not least, Linda is extremely well at her job and she will have your teeth feeling better and looking great!
Jan 6, 2015
Always love Dr. Koo and staff.
Dec 31, 2014
Doctor & Assistant at the Top of My Caregiver List. Outstanding skill putting new patient at ease and in explaining procedures during 1st visit as well as treatment plan. Best experience I have ever had at dentist. No anxiety . . . What a blessing!
Dec 16, 2014
Staff treats you like family. Sorry to see Maggie leave but she told me Linda will be great.
Dec 11, 2014
Excellent service. Thanks
Dec 7, 2014
I'm so glad that my co-workers referred me. My visit was great and the staff was helpful,friendly and informative. When I left the office,my anxiety was gone.
Dec 5, 2014
You guys are exceptional, and I feel that the level of service, expertise, and quality meet every wish that I have, and reflect the personal investment that you all make in the business and one-on-one engagement in what is often a scary and even frightening situation... for me, at least. Thank you.
Dec 3, 2014
very happy with Dr Koo and his excellent staff!
Dec 1, 2014
The hygienist (Heidi) that worked on my teeth was great. Very informative with what she was doing and the types of things I need to do help keep my teeth clean once I left the office. Dr. Koo was also excellent. He was very friendly, knowledgeable and answered all of my questions during his visit. Overall my visit was fantastic and I will continue to come to see Dr. Koo and his staff.
Nov 27, 2014
Love going to see Dr. Koo and the entire office. Everyone is so nice and patient. I never want to go anywhere else!
Nov 18, 2014
Everybody is always so sweet and has a smile on their face. They are always kind and even held my baby nephew for me during my appointment one time. That meant so much to me. Thank you so much! I also would like to recognize Maggie. This past visit was my first time meeting her and I enjoyed her! She taught me knew things I did not know and did a great job overall on educating about dental hygiene. You can tell she really cares. I love this office so much! So grateful that I found you all. Thank you!
Nov 12, 2014
Great service super fast and easy to understand what's going on w your teeth.
Nov 8, 2014
I am pleased with the service and with the staff.
Nov 8, 2014
My son had a tooth that was bothing him so we decided he needed to see a dentist. We just moved to Irving not too long ago so we had not found a dentist yet but then I looked on Yelp and found MacArthur Park Dentistry. They had good reviews so we decided to try them out. Everyone was super sweet, we didn't have to wait long, we even got in earlier then our appointment time. I'm really glad we found MacArthur Park Dentistry, we have never really found a dentist we liked until now :)
Nov 7, 2014
Everyone was welcoming and friendly like always!
Oct 31, 2014
I already refer a friend: Joe Banuelos. He had some work done couple of weeks after I recommended you guys!
Oct 28, 2014
Great staff, keep up the good work.
Oct 23, 2014
Great experience, as always. The staff is always knowledgeable on all of my dental questions. I very much appreciate this team!
Oct 22, 2014
Dr. Koo and his wonderful staff are always kind, knowledgeable and courteous at every visit. I really enjoy Linda as my hygienist, as she is gentle and thorough at her job.
Oct 16, 2014
Linda handled my cleaning. She is always pleasant and does a thorough job explaining/answering my questions.
Oct 15, 2014
Great set of folks there! Keep up the great work!!
Oct 13, 2014
Everyone did a fantastic job! I always feel well-taken care of, and I refer everyone I can!
Oct 10, 2014
I am very pleased so far with every aspect of my visit everyone is extremely nice and pleasant they made me very comfortable and I felt that Dr Koo was very sincere in helping me achieve my goal and explains things very clear and i want to thank all the office ☺
Oct 9, 2014
An Awesome Team of professionals!
Oct 1, 2014
Love the staff and of course Dr Koo would tell all my friends about the wonderful service and staff. They are like family!
Oct 1, 2014
I would prefer I come twice a year, what my insurance covers. I had my wisdom tooth removed and pockets no more than 4, still they insist on me coming in every 4 months. I would like to know why I need cleaning every 4 months, opposed to twice a year.
Sep 26, 2014
great visit from start to finish!!!!
Sep 18, 2014
Overall the visit was pleasant.
Sep 15, 2014
I have never had bad service here- every time I come, everyone is super friendly and the techs are really good at what they do.
Sep 9, 2014
I just came in to get some toothpaste. I have an appointment on Sep 5th.
Sep 2, 2014
Outstanding quality and service
Aug 25, 2014
Everyone is great as usual!!
Aug 25, 2014
Everyone was so helpful and courteous. I couldn't believe I could get an appointment so quickly as a new patient. Everything was explained thoroughly. Great visit!
Aug 24, 2014
This is the first dentist that I go to regularly. I had a fear of dentists. Always had to use gas for procedures and dreaded the pain during and after a procedure..NOT so with Dr Koo. I even go for routine cleaning with Maggie111
Aug 22, 2014
I look forward to my dental visits because everyone is so professional and friendly. How many people can say that? I have great confidence being in Dr. Koo's hands. Thank you everyone!
Jul 21, 2014
I've been going to Dr Koo for over 10 years and could not be more pleased with the service I receive. Truly, the best dentist I've ever had. I would highly recommend MacArthur Park Dentistry!
Jul 13, 2014
Great experience. Dr Koo and his staff are professional, courteous, and friendly.
Jun 12, 2014
Rate and review doesn't work, but visit was perfect and I was taken earlier as a courtesy. Five star service. This was typed into #7
Jun 12, 2014
Thank you for awesome service.
Jun 10, 2014
Lauren is always such a friendly face to be greeted by!
Jun 10, 2014
I did not like the Dr. Kim's assistant. She scratched my face with the retractor during the procedure.
Jun 8, 2014
Coming from a person who doesn't go to the Dentist often, the staff at MacArthur Park Dentistry was very friendly and made my stay feel like a learning process rather than a teeth pulling nightmare. The staff was very informative providing details on my current status, future cleanings, oral surgery and even payment options (if needed). Definitely will return and recommend.
May 28, 2014
I felt very welcome. The staff as well as Dr. Koo are simple to earth people who didn't try to talk over my head. Thanks for your kindness.
May 27, 2014
Everything was just right.
May 23, 2014
Your office always has EXCELLENT customer service!!!!
May 23, 2014
I HAVE BEEN SEEING DR KOO FOR YEARS AND LOVE HIM AND HIS STAFF. I DRIVE FROM ARLINGTON TO SEE HIM. THAT'S HOW GOOD HE AND HIS STAFF ARE. I JUST LOVE THEM
May 19, 2014
DON'T KNOW WHAT YOU WANT HERE
May 19, 2014
I was in for a second opinion and Dr. Koo did nothing to go above and beyond to explain the difference in procedures or go in depth in his analysis of my situation. I have NEVER dealt with anyone with such a lack of communication skills as Dr. Koo. He seems like a great person, its nothing personal, but he seriously needs to learn to communicate instead of ordering, and informing the patient that "you are not a dentist...." No I am not a dentist, far from it, Im an engineer and all I wanted was elaboration on the different procedures and my different options so I could form a better idea of what was going on before I had someone perform a MAJOR procedure on me. Hopefully he will work on this.
May 17, 2014
Staff was professional and friendly. Services were excellent as well.
May 10, 2014
Linda's cleaning was fantastic. She was patient and thorough.
May 2, 2014
Staff are very personable, Dr Koo is very professional.
May 1, 2014
Everyone in the office was very friendly and helpful.
Apr 30, 2014
I have referred my family to Dr. Koo and staff because ya'll are the most professional Dentist office I know of, I have been with you for years now and I'm sorry that I have taken so long to refer my family. Barbara Parrish and Shelah Metzger.
Apr 30, 2014
The problem with the office is the doctor's lack of people skills and interaction with the patient. The ladies in the office were great!
Apr 29, 2014
Great job. I'll keep flossing the ones I wish to keep.
Apr 25, 2014
The young lady that worked on me was extremely informative and she knows her profession.
Apr 25, 2014
I always have a very nice experience when I come here.
Apr 24, 2014
Please have some open hours on saturday. We have to work during the week and time off from work is alway available.
Apr 18, 2014
Very Nice visit, friendly staff.
Apr 16, 2014
The entire staff are very kind which makes our visits that much more enjoyable. Keep up the great work!
Apr 10, 2014
The staff are great here. The dentist is always amazing. I am never going anywhere else. Last honest dentist in metroplex.
Apr 10, 2014
Maggie is just awesome! The entire staff is great! Thank you for a wonderful visit!
Apr 9, 2014
love the people and the work they do. Only complaint would be pricing, but guess they don't have a lot of control of that. In my case 5k out of pocket for a tooth implant. Thanks expensive.
Apr 8, 2014
Linda is awesome. She explained in detail everything she was doing or saw as a potential issue. The office was too cold. However, I was given a blanket which made it much better.
Apr 8, 2014
Everything was perfect, you are very nice people
Mar 20, 2014
Thanks for taking care of my family's dental needs!
Mar 17, 2014
Hanna was WONDERFUL. Thank you for taking out time with my daughter while I was being serviced.
Mar 6, 2014
I really like this doctor and staff
Mar 5, 2014
Love you guys and all the staff!! I think it has now been 12 years...and 6 or 8 years since Dr. Koo met my mother during a teeth extraction...he still asks about her to this day! LOVE IT!
Feb 27, 2014
Everyone in the office interfaces with the client professionally and appropriately. The client's needs and concerns are addressed. I appreciate having the complete and best dental options presented to me versus options reduced by any assumptions. This is one of the distinctions from our prior dentist in Mesquite that my wife and I both noticed about 5 years ago.
Feb 22, 2014
Options in details should be provided. It should start with regular cleaning followed by deep cleaning. Sufficient explanation should be given on other options including long term side effects.......
Feb 21, 2014
You guys are like family. You are the best.
Feb 21, 2014
Service was excellent as always!
Feb 19, 2014
will be going back on Friday
Feb 11, 2014
For someone who doesn't like dentist, i had a wonderful experience. The people were friendly, informative, and great at what they do. I would highly recommend Dr. Koo and his practice.
Feb 9, 2014
Gentle, careful X-raying and cleaning by Linda; honest, helpful assessment and recommendations from Dr. Koo.
Feb 8, 2014
Dr. Koo and his staff are awesome! I have probably been seeing him for probably 5-6 years now and I do not have a single complaint abou his services or that of his staff. I have worked with almost all the dental hygienists there and they are all professional and knowledgable. I would highly recomend this practice to anyone.
Feb 4, 2014
Great customer service! especially the receptionist! As a matter of fact she was the reason I decided to go to that location. And I already referred a friend!
Jan 30, 2014
Everybody has been very accomodating & friendly. You are doing a very good job. Keep up the good work.
Jan 28, 2014
Great office and very friendly staff.
Jan 27, 2014
Always on time and everyone is very friendly
Jan 25, 2014
Everyone is very friendly and do not make it scary to go to the dentist. :)
Jan 17, 2014
First visit. Paperwork made me late so no biggie. Very friendly staff. The hygenist? Wow. Amazing girl. Very thorough and explained everything. Thank you!
Jan 16, 2014
Good services rendered. Would highly recommend Macarthur family dentistry to family and friends.
Jan 10, 2014
Very satisfied with my new dental office
Jan 9, 2014
The dental assistant that performed my cleaning was great !
Jan 9, 2014
You all are wonderful and i have recommend my nephew to come to you all for service because of the treatment and the care that is provided to me. Thank you all very much for taking care of me and making sure i get in to have whatever service's or treatments done.
Jan 9, 2014
Love Dr. Koo and the entire staff!!! :-) ♥ I never have to wait and everyone is so friendly & knowledgeable. My 4 year old loves going to the dentist too!
Jan 9, 2014
Everyone in the office is super nice, friendly and accomodating. Usually I don't like going to the dentist, but you all make it as enjoyable as you can and I appreciate it!
Dec 13, 2013
Dr. Koo, you and your team have always been the most professional and friendly people! I've enjoyed my visit each and every time, and that says a lot since dentist appointments are typically not something to look forward to!! :-) Thank you for maintaining the latest technology, skills in using the equipment, the most up to date procedures and products, the best staff and providing excellent service! I've recommended friends to your office and they have been very happy as well. Thanks again! Debbie
Dec 13, 2013
The hygienist that took a look/cleaned my teeth was very informative and gentle with my teeth. I think her name was Maggie. The brief visit with the doctor also went very well and he explained about the options I could take with the status of my teeth.
Dec 3, 2013
My teeth look amazingly whiter than normal after this cleaning!! Love it and thankful i was able to get impressions made for night guard without having to make a new appt!!
Nov 27, 2013
Linda was my hygienist and did a great job! She was nice, courteous, made me feel comfortable, and explained everything along the way. I really think if I had a better understanding of things in the past I probably would have visited the dentist more and taken better care of my teeth. Hannah did a great job explaining the costs to me. Dr. Koo seemed very nice and trustworthy. Other dentists seemed like they only wanted my money which made me more reluctant to give it to them and made me question all the work they wanted to do. Dr. Koo seemed like he cared about me, my health, and wanted to fix things that needed to be fixed. Dr. Koo explained my issues well and showed me what needed to be fixed, which put me more at ease. Overall a great first visit.
Nov 16, 2013
You have an amazing staff... For someone who despises the whole dental experience everyone was awesome and yes I will be back.... You will have me for 6 months... Until I have my smile back then for life for maintenance..... I thank all of you for giving me a great experience...
Nov 12, 2013
Dr. Koo and his staff has always make my visit to thier office very pleasent ... They are always on time and always have a smile for me ... Thanks so much for been there when I have need them...and for make a space for me when I have had kinda of an emergency....
Nov 12, 2013
Very good service , kind and understanding nurses n doctor !
Oct 31, 2013
You guys are awesome every time!
Oct 11, 2013
Very professional and careing staff, felt very comfortable with everyone:)
Oct 4, 2013
My service is always great when I come in to see Dr. Koo. Hannah is always so helpful and friendly. On this visit I got to meet Linda who I like very much. She made me feel very comfortable throughout the process of my teeth cleaning- so much that I would like to keep her as my hygienist. Thanks to all of you for all you do to help me maintain a great smile!
Oct 4, 2013
Very professional and friendly staff.
Oct 1, 2013
Always good to visit friendly dentist office. I always recommend your services to family and co-workers. I'ant got no friends.smil
Sep 25, 2013
I have always had a good experience with this office and I look forward to continuing the relationship
Sep 13, 2013
The cleaning was very good. If the rest of my treatment goes as well, I will be very happy.
Sep 4, 2013
Excellent care from door to door.
Aug 17, 2013
It was excellent!!! ...And I hate dentist visits, but this office was truly a blessing. The number one comfort was as soon as I stepped in, I heard Christian music!!! My spirit began to relax! I'm bringing my sons for their dental check-ups! Thanx again!
Aug 16, 2013
Everyone was awesome! Thanks!
Aug 14, 2013
Every one was great! Dr. Koo made me very comfortable. I like the fact that I did not feel the pinch of the shot. The only thing I would like to change is the price. It was a little higher than I expected.
Aug 12, 2013
Everybody in the office is always nice they make you feel comfortable.
Aug 12, 2013
Linda is a good communicator - quality, appropriate quantity, forthrightness - a reflection of her self-assurance and professional knowledge. With this, we know that her intuitive liberation is amiable, and we can trust her to be herself and to enjoy her work.
Aug 7, 2013
Linda and Dr Koo were both wonderful, along with Robyn and the front office team. Loved my first visit (even with pending treatments). I am sure my husband (Pete) and Son (David) will have the same experience when they go this week for their first visit. Thank you
Aug 6, 2013
The most outstanding as always.
Aug 3, 2013
I appreciate the extra effort to get me in 1st appt and the detailed explanation of cost for treatments although I am not happy I need them.
Jul 28, 2013
Dr. Koo is not only knowledgeable but also caring, with an axceptional staff.
Jul 27, 2013
If you are scared of the dentist office, you won't be with Dr. Koo and his staff. I highly recommend setting an appt with them today.
Jul 26, 2013
Linda was very sweet. Dr. Koo was very professional.
Jul 26, 2013
Everything was great!!! Friendly and attentive staff!!
Jul 24, 2013
I was confused about whether just Ashley or both of us were suppose to use the flouride toothpaste? Apparently my insurance did not pay anything on the toothpaste at Walmart. How much do you charge for a tube? Thanks Rebecca
Jul 24, 2013
I totally love everyone there. Dr. Koo is so wonderful and totally cares for his patients. Everyone is so friendly and professional, from the moment you walk in until you leave you feel like your at home. Would recommend them highly. You would not regret it...:-) thank you, Linda A.
Jul 19, 2013
Dr. Koo and his office staff were very friendly and professional. I would recommend him to my family and friends. I will go to MacArthur Park Dentistry for all of my dental needs.
Jul 16, 2013
I love Hanna, and Sabrina they are friendly and very helpful. I always feel comfortable when I walk into the office
Jul 13, 2013
Your service is awesome and Hanna is the best! Thanks
Jul 10, 2013
I have been a patient for many years now and have always had a pleasant experience. The staff is awesome and very friendly! The office is very clean and modern; I never have any wait time. Dr. Koo is amazing too!!! Very nice, patient and knowledgable. :-)
Jul 2, 2013
Love Dr Koo and the staff. Started coming 4 years ago as a referral and Have now referred many of my own friends and family. Dr Koo and staff Make going to the dentist a good experience .
Jun 29, 2013
you guys are great and infact i have already started telling others about you. i also plan to book an appointment for my son soon. keep it up and may God bless you for the good work. i experienced Gods love the first time i entered your office. keep that music on all the time
Jun 27, 2013
Wouldn't go anywhere else.
Jun 22, 2013
Dr Koo is honest, and treet all the patient same. Under his observation my daughter is doing excellent. Just follow his instructions and you will save your money on your teeth.
Jun 21, 2013
I really appreciate how my cracked night guard was handled.
Jun 20, 2013
Everyone was very kind and helpful. Any work which needed to be done was explained very thoroughly.
Jun 20, 2013
i will back for follow up
Jun 12, 2013
Every body is very nice and there is nothing to change
Jun 12, 2013
I am interested in learning more about my financing the needed dental work. I trust Dr. Koo and the staff is always amazing. Thank you for the amazing work that you do!
Jun 10, 2013
You guys are doing great!
Jun 10, 2013
Doctor and nurses are great and very caring.
May 19, 2013
The staff was very professional and friendly. I felt very comfortable from the time I came in.
May 10, 2013
Very welcoming and friendly group! I will def be back again.
May 8, 2013
Everyone in the office is extremely friendly and makes you feel very comfortable and at ease.
May 8, 2013
The aura is relaxing and the staff friendly. Keep up the good work!
May 7, 2013
Dr.koo should explain more why he suggests certain options to his patients.
Apr 17, 2013
Linda was great. She did an excellent job. Also, it was great to see Hanna & Serena again, and of course, Dr Koo. I am very happy to be Dr. Koo's patient again.
Apr 10, 2013
The whole staff is VERY friendly and personable.
Apr 9, 2013
Dr. Koo is great. Great staff. Caring. Friendly. Always does a good job.
Apr 8, 2013
Linda and Hannah were very helpful and went beyond what you normally see at a dentist or doctor's office. It was a pleasure
Apr 6, 2013
Dr. Koo and his staff are wonderful! The staff always makes me feel welcome and very comfortable. I'm very happy with all the treatments I have received from Dr. Koo.
Apr 5, 2013
One of the best dentist offices I've ever been to. Very warm and welcoming.
Apr 5, 2013
The hygienist and women at the front were so friendly and helpful. They make coming to the dentist a pleasant experience. Dr. Koo also discussed options on my filling so that I could eat lunch after my appointment, I very much appreciated that!
Apr 4, 2013
I had an appointment yesterday with Dr Koo and they were very profesional and very friendly.
Apr 4, 2013
Had a substitute hygenist. Made appointment with Misty. Would rather re-schedule to have Misty than have someone else, please.
Mar 30, 2013
Great treatment, fast and Maggie did a great job on a cleaning 2 years overdue. Thanks much!
Mar 30, 2013
I make sure I ask for Maggie in my next appointment. Linda is very rough not gentle. She had the cleaning instrument knocking my teeth when she is cleaning, wet my face and had her elbow resting on my hand. She just tear open your mouth with the instrument whichever direction she likes but not knowing it's hurting the patient. She was doing it so fast and it really hurts me. No more Linda for me.
Mar 29, 2013
Always an enjoyable visit.
Mar 28, 2013
It's pretty great as it is. Maybe have a nice mural painting on the ceiling in each room so i have soemthing interesting to look at when I'm getting my teeth cleaned. That would be cool.
Mar 26, 2013
1. One of the best place to be for dental treatment. 2. Great and best Doctor with big heart. 3. They have wonderful skill of each of the team. 4.After Maggie's cleaning is big different 5.The office makes me very comfortable like home.
Mar 8, 2013
Dr. Koo and staff are an exceptional example of what true service means.
Mar 4, 2013
everyone was pleasant and helpful
Mar 1, 2013
NO complaints, Excellent visit
Feb 28, 2013
Dr. Koo and his staff are always so warm and welcoming that it's almost a pleasure going to the dentist
Feb 17, 2013
Thanks a bunch! I really appreciated you working with my schedule.
Feb 12, 2013
I rate Dr. Khoo and his staff top score because they really went above and beyond for me, everyone was extremely friendly and really outgoing. I have never experienced a dentist office this way before. I look forward to my visits with them and getting a healthier better smile. Being under Dr. Khoo's care I know he and his staff will make this a reality.
Feb 10, 2013
Overall you could tell that everyone was genuine and cared about your well being. I felt comfortable the entire time, and it doesn't hurt that it is super convenient to my job.
Feb 8, 2013
you guys are the best ever!! will never switch to another practice as long as Dr. Koo is around..
Jan 31, 2013
Hannah and Joanna were amazing. They definetly made me feel very welcomed. Maggie did a good job on my teeth cleaning.
Jan 30, 2013
Linda cleaned my teeth for the first time. She was really friendly and engaging, and made my experience pleasant.
Jan 26, 2013
Everyone was awesome! They make me enjoy going to the dentist.
Jan 26, 2013
I had an "emergency" first vist. My cap came off. Dr. Koo re-cemented my cap and his assistant performed the finish work. I am looking forward (as much as anyone can) to my full dental exam and cleaning onmy next visit. Thank you!
Jan 16, 2013
Great! I tried another dentist closer to my new house but returned for Dr. Koo's honesty and integrity.
Jan 15, 2013
Great staff and experience
Jan 12, 2013
Excellent treatment received from Misty. Hannah and Robin are pleasant and helpful as always. Well Done Dr. Koos - I always recommend you to my colleagues.
Jan 12, 2013
I was very pleased with the way my visit went. My teeth were cleaned the best they have been cleaned in years. Great new scaling tools that are not used in my previous dentist's office.
Jan 7, 2013
Very professional and friendly. They take insurance.
Jan 5, 2013
Very professional and friendly. They take insurance.
Jan 5, 2013
I love Dr. Koo and his wonderful staff, they are like family to me, I have been seeing them for over a year and I can not explain in words how they have changed my life. My entire family uses his office. I have moved 2 hours away and I still use his office, they will be my dentist family until I pass away or they close the doors!!! This team is wonderful and I miss seeing them everyday!! I love them all and they are WONDERFUL!!! Love all you guys and keep up the GREAT jb!!
Dec 3, 2012
I have been Dr. Koo's patient for over 4 years now and I am extremely happy with the service and care provided. I used to be very anxious about dentists and avoided visits at all costs. Dr. Koo and his staff welcomed me, made me feel at ease, explained their findings in terms I could understand and set up a treatment plan that I could financially afford. Thanks for the perfect smile Mac Arthur Park Dentristry.
Dec 1, 2012
I Absolutely love the entire staff at MacArthur Dental.
Nov 7, 2012
I actually look forward to visiting the dentist. MacArthur Park Dentistry provides a comfortable environment, a caring staff, and great technicans. My entire family goes to MacArthur Park and I recommend them to other family and friends. I moved and continued to keep them as my dentist (a 30-40 minute drive now). If you are looking for a dentist, this is the place for you!
Nov 6, 2012
I was a little bit disappointed that it was not possible to have the deep cleaning done during the appointment and that I had to schedule another appointment for this.
Oct 29, 2012
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Everything is great. Fast, friendly service and very little pain. I would recommend Dr Koo to anyone!
Oct 26, 2012
There is nothing on the planet like being in a space where you are inspired to be greater than when you arrived. When I leave this office it is my belief there is nothing that cannot be conquered, and that infinite possibilities are once again possible. Thank you and God Bless all of you my family!
Oct 20, 2012
I've always had a great experience when I visit Dr Koo, he has a great staff.
Oct 20, 2012
I have always felt so comfortable with everyone in the practice. Dr. Koo always tries to accomodate the best for each patient,dealing with time,or money if self pay. He does not try and tell you you need all new crowns or extra things you might not need at the moment. I feel you are treated as he treats his own family. That is trust and that is why I always recommended this practice to my friends. Thank you to all your staff.
Oct 20, 2012
One word, Excellence in all the areas. Really happy about the overall service
Oct 19, 2012
the Staff and Doctor make up an excellent team. They are very knowledgeable on RC treatment, discuss your options and treatement and your insurance options with you. The office visits are always welcoming and front staff is cheerful and great.
Oct 18, 2012
Its always a pleasure coming into the office. The staff and Dr. Koo are so personable. They give you a feeling it your time and my attention is on you
Oct 9, 2012
Dr. Koo staff is very pleasent and work well as a team. I left with a very big smile and my spirits lifted.
Oct 5, 2012
The woman up front and the hygenist are always so sweet, welcoming and friendly. I enjoy going to the dentist because of them. Dr. Koo is very informative and kind as well.
Oct 4, 2012
??????? This area is unclear as to what you all want. and the Review Title?
Oct 3, 2012
I really like my hygienist and would prefer to see her going forward. My only concern was when Dr. Koo made a comment that there was a problem with one of my teeth that he has never seen before and only read about. I didn't have absolute confidence that he knew the next best course of action or if there is perhaps someone else that he could refer me to that has more experience with that kind of tooth problem
Oct 1, 2012
I enjoy going to this office and have recomended it to others.
Sep 27, 2012
It was as pleasant as a dentist appointment could be.
Sep 27, 2012
As always, Linda was great!
Sep 27, 2012
I am currently evaluating comparative pricing to see whether in market range.
Sep 25, 2012
I just felt that everybody was so caring and attentive,and really cared to make sure i was comfortable, and that makes it all so much easier, so thank you so much.Eziaha A.
Sep 24, 2012
I really like the new look of the office.
Sep 21, 2012
dental hygienist was very detailed & professional
Sep 15, 2012
As always, Joanna was friendly and helpful out front. Maggie takes great care of my teeth and is also pleasant. Thanks.
Aug 24, 2012
Everyone was great and helpful
Aug 23, 2012
The staff is always very friendly. They make me feel like one of the family. They recognize me when I walk in the door & never leave me waiting long. I have recommended this office to a lot of friends.
Aug 14, 2012
Visiting the dentist is always an uneasy thought for me, however, your office has excellent dental and office staff which has made my visits very comfortable and set me at ease. Dr. Koo is amazing!
Aug 1, 2012
front desk employees should be more familiar with the various dental plans so that they are communicating appropriate information to patients.
Jul 30, 2012
It's always nice to see Dr. Koo and his staff. They are very friendly and helpful. Our experience is always a pleasant one!
Jul 18, 2012
The entire office is always extremely pleasent and very nice. I look forward to visits. I have refered 4-5 people who also love the people in your office. Keep up your personal touch. It is very appreciated.
Jul 15, 2012
Was very comfortable. What remains to be seen is how the work progresses and helps me.
Jul 12, 2012
Everything is absolutely perfect! Couldn't be happier!
Jun 20, 2012
Linda was wonderful and as always, Dr Koo and all his staff were incredibly kind, professional and helpful.
Jun 19, 2012
I have referred a couple of patients. Dr. koo and his staff are excellent to work with. I have been with this practice for many years (About 10 yrs) and will continue to go to this practice as long as possible. I very rarely wait after my set appointment time and the times that I have, it was only a couple of minutes. The staff does an excellent job staying on schedule as well as meeting my needs. Great Service, Excellent Staff, Terrific Doctor!
Jun 15, 2012
Very friendly and personable staff. It seems more like visiting friends than going to the dentist.
Jun 15, 2012
I thought I had a 9:15 appt, but didn't meet with the dentist until about 9:35. Very good experience overall though.
Jun 13, 2012
I have been a Dr. Koo's patient for a while. My husband as well. Staff are very friendly and good at follow up too.
Jun 10, 2012
Linda was very courteous, kind and informative.I felt very comfortable with her, and Dr.Koo as well. Thank you for a very pleasant experience.
Jun 5, 2012
Everyone was friendly and professional
Jun 1, 2012
Thanks for the care and concern for your patients.
May 26, 2012
I referred you to my son Leonardo Lima
May 23, 2012
The lady that cleaned my teeth was very informative. However, she was a rough on my gums. I never experienced that before, she was a little messy with the water spray. I really liked her, she just needs to brush up on her gentleness with the mouth.
May 17, 2012
I've been very satisfied as a client for over 10 years at MacArthur Dentistry.
May 7, 2012
Thank you for fitting me in last minute for a root canal. I feel much better already.
Apr 28, 2012
All of the staff made me feel welcomed and were very helpful. They provide excellent service and was very detailed about all procedures.
Apr 19, 2012
The staff and Dr Koo are excellent.
Apr 19, 2012
Your front desk team is amazing. The ladies always make me feel comfortable while explaining all of my available options. 5 Stars! Also, Linda did a very nice job during my cleaning. Knowledgeable and very courteous. I have referred friends to your office and I will continue to do so. Keep up the great work!
Apr 19, 2012
Dr Koo and team are fantastic! very Patient and punctual. I will definitely recommend friends and family
Apr 13, 2012
Never a bad experience here.
Apr 12, 2012
you guys are awesome even when i am not. that is appreciated an noticed. the staff and practioners have updated equipment and processes that makes me feel that i am getting the best care possible. i love the clean updated surroundings. for some reason an old office makes me feel that my care is old too. thanks again for simply being you.
Apr 11, 2012
Everyone in the office was exceptionally attentive and courteous throughout the visit. I really appreciated how Linda explained all of of her steps and why she switched tools during the cleaning. Likewise, Dr Koo described my dental health thoroughly an was very assuring as a new dentist. I'm extremely content with my decision to come here!
Apr 3, 2012
The whole staff made sure to great me and interacted in a pleasant manner.
Mar 30, 2012