Milauskas Eye Institute

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Reviews

StarStarStarNo StarNo Star As long as mask wearing is needed, I would feel... —    (Patient since Fri Dec 02 00:00:00 MST 2022)

As long as mask wearing is needed, I would feel much more comfortable making an appointment with a person who knows how to wear it properly. I was already anxious given the broken blood vessel in my eye, and then I met with the Optometrist that struggled with a mask. On the upside, your receptionist staff out front were great. They handled finding for me "a same day appointment". Thank you front office staff.


StarStarStarStarStar Given the size of this practice I was quite sur... —    (Patient since Mon Jan 30 00:00:00 MST 2023)

Given the size of this practice I was quite surprised at the very good service and my ability to make an appointment on relatively short notice. The ability to see any specialist in the Valley less than 30 days is almost impossible. In the Los Angeles area I never had to wait longer than two weeks for an appointment, oftentimes within a week, this has been a major frustration. I have had the same Eye Doctor in LA for over 30 years as I was accustomed to the doctor performing all the aspects of the exam, this was not the case at Milauskas however it was not a problem, the two associates were great. Dr. Abraham was very detailed and thorough, she took the time to insure that I understood all the issues regarding my eye health. I was very impressed with the visit, service and treatment.


StarStarStarStarStar The staff is super friendly and helpful! My op... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The staff is super friendly and helpful! My ophthalmologist was equally wonderful.


StarStarStarStarStar Dr Klair is an excellent doctor.  —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

Dr Klair is an excellent doctor.


StarStarStarStarStar  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Appointment went well. Minimal wait time and Dr. Klair is a top-notch Doctor. Explains conditions very well and she is patient.


StarStarStarStarStar Staff was very friendly.  —    (Patient since Mon Oct 10 00:00:00 MDT 2022)

Staff was very friendly. Got in at my appointment time. Dr was very thorough and cautious not to change things too soon. (It was my first visit. Just moved to town.)


StarStarStarStarStar ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr donavan was excellent. Clear, concise, professional.


StarStarStarStarStar Staff is very professional and friendly —    (Patient since Fri Oct 22 00:00:00 MDT 2021)

Staff is very professional and friendly


StarStarStarStarStar I always get the needed prescription and the ne... —    (Patient since Thu Jul 07 00:00:00 MDT 2022)

I always get the needed prescription and the needed appointments for further testing. Doctor Emberland and the staff are extremely efficient and friendly.


StarStarStarStarNo Star Dr was Concise and to the point  —    (Patient since Thu Nov 18 00:00:00 MST 2021)

Concise and to the point


StarStarStarStarStar Very professional staff. First time meeting t... —    (Patient since Thu Jan 19 00:00:00 MST 2023)

Very professional staff. First time meeting the doctor and pleased with the meeting and outcome.


StarStarStarNo StarNo Star The front desk personnel are not friendly or he... —    (Patient since Fri Apr 29 00:00:00 MDT 2022)

The front desk personnel are not friendly or helpful. They are a real disgrace to a good organization


StarStarStarStarStar Always a great experience.  —    (Patient since Thu Feb 02 00:00:00 MST 2023)

Always a great experience.


StarStarStarStarStar Dr. Klair is amazing! As a medical professiona... —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

Dr. Klair is amazing! As a medical professional myself, I trust and appreciate her...


StarStarStarStarStar Dr Klair is terrific!  —    (Patient since Thu Oct 20 00:00:00 MDT 2022)

Dr Klair is terrific! My first visit was three+ years ago to check my eyes after a serious fall with momentary loss of vision. Fortunately all was well and she even removed the stitches above my eye saving me another doctor visit. I visit annually and she has kept me informed about my eye health and cataract progression. No attempts to sell me prescription glasses when store bought readers are adequate. The staff is pleasant and professional. Definitely recommend.


StarStarStarStarStar I already did - yesterday - to Mr. & Mrs. Jim L... —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

I already did - yesterday - to Mr. & Mrs. Jim Lumadue.


StarStarStarStarStar  —    (Patient since Thu Oct 14 00:00:00 MDT 2021)

My overall experience was excellent


StarStarStarStarStar I always have been given the best of care.  —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

I always have been given the best of care.


StarStarStarStarStar Great service with a smile. —    (Patient since Wed Oct 13 00:00:00 MDT 2021)

The girls that checked me in and did Doctors preliminary work were very thorough. They ask all the right questions and were attentive as I answered. Dr. Ketover is always on top of his service and very helpful when I asked questions, as always he is direct and to the point so you know what your problems are and how to take care of each one. I ordered eyeglasses from the girls in the lobby and they were also very careful to get me the right prescription and checked out my frames to be sure everything would work correctly . I appreciate the service and will see Dr. Ketover for my next general eye checkup.


StarStarNo StarNo StarNo Star I like Dr. Alwes, but the office staff has not ... — 

I like Dr. Alwes, but the office staff has not met my expectations.


StarStarStarStarStar Have always been pleased with my visits to the ... —    (Patient since Wed Aug 03 00:00:00 MDT 2022)

Have always been pleased with my visits to the office (for 18 years). No complaints. Once in a while the wait time is a bit long, but it's a doctor's office and all patients get their time with the doctor. Staff is very kind and professional.


StarStarStarStarStar I love the service and all the comprehensive te... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love the service and all the comprehensive testing. Always on the money with my contacts and glasses prescription. Viki


StarStarStarStarStar  —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Liked Dr. Abraham very much - she was very thorough - good communication


StarStarStarStarStar We are so impress with Dr Abraham. She is so ca... —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

We are so impress with Dr Abraham. She is so caring with a great follow through and very concerned telephone call. She really know what she is doing. We have always felt confident with your services to us.


StarStarStarStarNo Star Doctor was so professional. Best eye exam and ... —    (Patient since Mon Nov 07 00:00:00 MST 2022)

Doctor was so professional. Best eye exam and review I’ve ever experienced. Techs are to mechanical with little connection with patient. The new MD will be my go to specialist.


StarStarStarStarStar I do not like your check in kiosk.  —    (Patient since Tue Jun 21 00:00:00 MDT 2022)

I do not like your check in kiosk.


StarStarStarStarStar The Milauskas Eye Institute is the best.  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I feel fortunate to have the care and attention I receive, at your offices. The treatment suggested to me, has been very effective to correct any eye problems I have . There is always a follow up visit they book me for, after the initial visit. I am confident that the medical treatment I am given, is the best.


StarStarStarStarStar excellent quality, service and expertise. What... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

excellent quality, service and expertise. What a pleasure!


StarStarStarStarStar Milauskas Eye Institute for VA Prescription —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Was sent to Milauskas Eye Institute by the Veterans Administration for an eye exam to get a prescription for new glasses. I was very impressed with the office staff and the doctor in particular. He took the time to give me a thorough eye exam,not just a prescription to take to the VA.


StarStarStarStarStar My appointment on the 6th was as always simply ... —    (Patient since Wed Oct 06 00:00:00 MDT 2021)

My appointment on the 6th was as always simply the best. The whole staff is very accommodating, friendly and efficient. I have been goin to Milauskas for years and Dr. Ketover is always very professional and always answers my questions. I was even able to get my next yearly appointment scheduled. Thank you Dr. Ketover and the whole staff.


StarStarStarStarStar Very professional and welcoming! Everyone was ... —    (Patient since Wed Oct 06 00:00:00 MDT 2021)

Very professional and welcoming! Everyone was extremely nice.


StarStarNo StarNo StarNo Star Very impersonal. ALWAYS have to wait at least 3... —    (Patient since Thu Oct 06 00:00:00 MDT 2022)

Very impersonal. ALWAYS have to wait at least 30 minutes, even though I arrive on time.


StarStarStarStarStar Professionalism Service —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

Professionalism with on time services


StarStarStarStarStar Milauskas Eye Institute is second to none! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Milauskas Eye Institute is by far the most organized, the most professional, the friendliest and the most recommended among my family and friends. every time I visit, they exceed my expectations. Thank you Dr. Frassato and staff!


StarStarStarStarStar Waited an hour to be seen. —    (Patient since Thu Mar 02 00:00:00 MST 2023)

Waited an hour to be seen.


StarStarStarStarStar  —    (Patient since Wed Sep 29 00:00:00 MDT 2021)

Very happy with De Ketover.


StarStarStarStarStar Staff, friendly and knowledgable  —    (Patient since Fri May 26 00:00:00 MDT 2023)

Staff, friendly and knowledgable


StarStarStarStarStar Very detailed exam, well or —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

Very detailed exam, well organized


StarStarStarStarStar Great experience, a very professional practice ... —    (Patient since Thu Sep 30 00:00:00 MDT 2021)

Great experience, a very professional practice & Dr Donovan was great!


StarStarStarStarStar Best Eye Care Anywhere  —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

Operational processes are very efficient and effective. Staff members all perform their roles very well. Dr. Ketover is an excellent surgeon delivering exceptional outcomes.


StarStarStarStarStar The office is very efficient and professional  —    (Patient since Thu Jan 26 00:00:00 MST 2023)

The office is very efficient and pleasant and the personnel are very professional. The exam was very thorough and Dr. Ketover's explanation was easy to understand. Unfortunately I was diagnosed with Macular Degeneration which needed further treatment by a retinal specialist at their other office in Rancho Mirage which was also efficient and well run. I was impressed that they were able to get me in to see the retinal specialist the next day and get the treatment I needed.


StarStarStarStarStar My first visit went very well and everyone was ... —    (Patient since Wed Feb 22 00:00:00 MST 2023)

My first visit went very well and everyone was very nice and efficient. If my new glasses arrive around their scheduled time, this will be the best experience!


StarStarStarStarStar Friendly —    (Patient since Fri Sep 23 00:00:00 MDT 2022)

Friendly, professional and efficient service.


StarStarStarStarStar Great Service! Great Staff! Great Doctors —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Great Service! Great Staff! Great Doctors


StarStarStarStarStar I was pleased that the doctor listen to me and ... —    (Patient since Fri Sep 24 00:00:00 MDT 2021)

I was pleased that the doctor listen to me and to my suggestions.


StarStarStarStarStar Everyone was friendly and helpful. Dr. Donovan... —    (Patient since Tue Apr 04 00:00:00 MDT 2023)

Everyone was friendly and helpful. Dr. Donovan was pleasant and explained things well. Easy to recommend to others.


StarStarStarStarNo Star  —    (Patient since Fri Dec 30 00:00:00 MST 2022)

Your answering service is terrible. Took two days of calling & waiting to finally talk to someone to make an appointment


StarStarStarStarNo Star I have found that just calling to make an appoi... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

I have found that just calling to make an appointment has been a stressful struggle. It appears to me that there just aren't enough employees answering the phones to service the amount of clients calling. Usually seeing the Dr. is a pleasant experience. The fact that there has been very little continuity/longevity with the Doctors. I have had a least 3 favorable Drs. leave and then I have to start over with a different professional.


StarStarNo StarNo StarNo Star Won’t be returning —    (Patient since Thu Sep 23 00:00:00 MDT 2021)

I was there for two hours. Told them about the eye pain I was having, they said it was nothing eyes are sensitive with lots of nerve endings and I ended up in urgent care the next day and they provided my medication to help my eye pain. Wait time to see the Dr was excessive.


StarStarStarStarStar Doctor was thorough and explained everything —    (Patient since Wed Sep 22 00:00:00 MDT 2021)

Doctor was thorough and explained everything


StarStarStarStarNo Star I went on the 21st of Sept for my basic vision ... —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

I went on the 21st of Sept for my basic vision exam in La Quinta, they took me in quickly and all staff did an excellent professional job. However, on Sept 22, I went back for a follow up to take some photos a the Rancho Mirage office- here there was a problem. I signed in for my photo appointment a few minutes before 10 am, it was fairly busy at that time, I waited and waited, and saw many people coming after me and getting called before me, seemed a little strange because even though they came after me they all got called and most people completed their appointments. Finally I spoke up to the front after about an hour and they did look me up and noticed I was there for photos only, but no one in the staff seemed to have gotten my information. They said no one had prepared to do the photography so it was like I had fallen through the cracks. They did then call back , to the clinical area. and worked quickly from that point to find someone to do the photos, that took about 10 minutes, which was reasonable because they just got started. The photos were done professionally and everyone was apologetic to me, but I felt like I shouldn't have to bug them not to forget me sitting there, and it causes one to lose trust in the office.


StarStarStarStarStar A+ Service —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

Great Service, Very Happy with my vision results. Highly recommend. Thank You A.R.


StarStarStarStarStar Friendly and experienced staff —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

I saw Dr. Ketover for my yearly eye exam and a special retina test. The staff was friendly and experienced. A good experience.


StarStarStarStarStar Dr. Donovan is top notch! —    (Patient since Thu Nov 18 00:00:00 MST 2021)

Loved Dr. Donovan’s professionalism and caring. He explained the information to us, so that my 97 year old mom could understand him. He is also sincere.


StarStarStarStarStar Very short wait to see doctor who was very thor... —    (Patient since Wed Sep 15 00:00:00 MDT 2021)

Very short wait to see doctor who was very thorougth


StarStarStarStarStar staff was friendly and efficient. Very detaile... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

staff was friendly and efficient. Very detailed and timely for my appt


StarStarStarStarStar I've been a patient at the Milauskas Institute ... —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

I've been a patient at the Milauskas Institute for years and its a first class operation and they have my trust. I have them to thank for successful laser cataract surgery that has done wonders for my vision.


StarStarStarStarStar The doctor was great. My complaint is that the ... —    (Patient since Fri Sep 10 00:00:00 MDT 2021)

The doctor was great. My complaint is that the male person that checks and orders glasses is rude and sarcastic.


StarStarStarStarStar Top of the Line care!! —    (Patient since Wed May 17 00:00:00 MDT 2023)

I have been with Milauskas Eye Institute since we moved to the desert nearly 20 years ago. Their concern and care of you as a patient is top of the line. The staff as well treat you with concern and respect. I know it has been hard during Covid but I have had the same top of the line care... I will continue my eye care at Milauskas.


StarStarStarStarStar Prompt and efficient service. Dr. Emberland too... —    (Patient since Thu Feb 02 00:00:00 MST 2023)

Prompt and efficient service. Dr. Emberland took the time to address all my issues and answer all my questions completely.


StarStarStarStarStar The negative change in your kind personal manne... —    (Patient since Mon Aug 01 00:00:00 MDT 2022)

The negative change in your kind personal manner expected has been interrupted with that ghastly sign-in computer! It took longer to sign-in than the usual check-in! Said more below.


StarStarStarStarStar Positive remarks on general staff —    (Patient since Mon May 16 00:00:00 MDT 2022)

Milkauskas has a great group of staff, well trained, courteous and professional.


StarStarStarStarNo Star I have been coming here for over 10 years. I am... —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

I have been coming here for over 10 years. I am not sure what happened but the service from the nurses has changed dramatically they are not as attentive and cordial. The one that took care of me first had a cup that said “kiss my 🍑 “ they are lacking professionalism.


StarStarStarStarStar Great visit, Dr. easy to talk to, very informed... —    (Patient since Fri Sep 03 00:00:00 MDT 2021)

Great visit, Dr. easy to talk to, very informed and helpful!


StarStarStarStarStar Emergency Appointment  —    (Patient since Fri Sep 03 00:00:00 MDT 2021)

First…. I am a Milauskas patient in Rancho Mirgae. My urgent care physician got me into the La Quinta in an emergency. Thank you


StarStarStarStarStar The technician that assisted me was very kind &... —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

The technician that assisted me was very kind & explained the process.


StarStarStarStarNo Star  —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Very easy to understand and clear directions


StarStarStarStarStar Great staff and superb Doctors!  —    (Patient since Mon Dec 12 00:00:00 MST 2022)

Great staff and superb Doctors!


StarStarStarStarStar Very pleasant visit. Dr. Donovan saw courteous... —    (Patient since Wed Aug 23 00:00:00 MDT 2023)

Very pleasant visit. Dr. Donovan saw courteous, communicative and informative; however, his hands are still too large.


StarStarStarStarStar Accommodating and friendly.  —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

I had an appointment and wrote it in wrong on my calendar. I showed up an hour late and Dr. Tornatori fit me in and took me anyway. Thank you!


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

The upmost professional and caring service. I look forward to my next appointment.


StarStarStarStarStar Thank you for addressing my issue so promptly, ... —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Thank you for addressing my issue so promptly, next day I was able to see the doctor next day!


StarStarStarStarStar Happy with the service, professionalism and the... —    (Patient since Thu Aug 26 00:00:00 MDT 2021)

Happy with the service, professionalism and the Doctor.


StarStarStarStarStar Great place good service and drs are good —    (Patient since Fri Sep 02 00:00:00 MDT 2022)

Great place good service and drs are good


StarStarStarStarStar Excellent Staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent staff. Optometrist was very thorough and explained procedures and process.


StarStarStarStarStar No need to fear cataract surgery — 

Don't know why I waited so long to have cataract surgery. Dr. Klair is seeing me through the whole procedure and followup. She has a casual easy going manner to back up her extensive experience. No need to fear the surgery, which feels more like a procedure rather than surgery. I give it and her 5 stars.


StarStarStarStarStar The Dr. was terrific...really listened to my 10... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The Dr. was terrific...really listened to my 10 year old daughters needs. The front office staff was very friendly, kind and professional. We ordered some darling glasses, got a great price on ordering multiple pairs and are very happy w/everything!


StarStarStarStarStar  —    (Patient since Mon Apr 29 00:00:00 MDT 2024)

Very cool staff, patient with hearingloss patients, nice looking lobby in spite of regulations re: covid19.


StarNo StarNo StarNo StarNo Star Dr was not helpful trying to determine if there... —    (Patient since Thu Aug 18 00:00:00 MDT 2022)

Dr was not helpful trying to determine if there was an issue. It a good exam


StarStarStarStarStar Your attention was excellent!! —    (Patient since Mon Nov 28 00:00:00 MST 2022)

Your attention was excellent!!


StarStarStarStarStar My first visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

My first visit was great. The new electronic check in was easy, Dr. Emberland was thorough and informative and the technician helping order my glasses was knowledgeable. Will definitely be back as well as recommend to friends.


StarStarStarStarStar I only recommned if a friend asks. —    (Patient since Thu May 05 00:00:00 MDT 2022)

I only recommend if a friend asks.


StarStarStarStarStar Nice office, prompt service.  —    (Patient since Wed May 11 00:00:00 MDT 2022)

Nice office, prompt service.


StarStarStarStarNo Star Professional and personable staff... —    (Patient since Thu Dec 22 00:00:00 MST 2022)

Eye exam seemed to be thorough. Recommendations and follow-up are underway. Staff is personable and professional.


StarStarStarStarStar very efficient and detailed —    (Patient since Fri Jun 24 00:00:00 MDT 2022)

very efficient and detailed


StarStarStarStarStar Quality of Care —    (Patient since Fri Jan 06 00:00:00 MST 2023)

I have been very impressed with the quality of service; especially Dr. Frassato. She was very conscientious and thorough.


StarStarStarStarStar Excellent Experience —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

From the first time I called to schedule the appointments to the time spent with the Dr. Alwes the receptionists that greeted us, to Pam who helped my husband and daughter select their eyewear, 5 Stars all around. I appreciated their patience and Dr. Alwes answered all my questions he spoke to my 12 year old daughter in a way she would understand, advised her on proper ergonomics. My family and i are very happy with this office we have been with LaQuinta Milauskas Eye Institute for the past 3 years. The office is Covid compliant, clean staff was kind and professional.


StarStarStarStarStar Dr. Alwes is very pleasant and professional. I ... —    (Patient since Tue Aug 30 00:00:00 MDT 2022)

Dr. Alwes is very pleasant and professional. I enjoyed my visit with him.


StarStarStarStarStar Much more informative and thorough than our pre... —    (Patient since Thu Oct 13 00:00:00 MDT 2022)

Much more informative and thorough than our previous eye doctor. The nurses and Dr. Donovan explained everything concisely.


StarStarStarStarStar Great staff. Awesome glasses!!! —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Great staff. Awesome glasses!!!


StarStarStarStarStar First: The sign-in portal is great. Easy, fast... —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

First: The sign-in portal is great. Easy, fast and convenient. Secondly: Carol, who helped me with my entry stage, was very helpful, friendly and professional. Carmen and Melissa (trainee) were both great: funny, friendly and very competent. Lastly, Dr Alwes who last saw me Jan. 2020, as always is ever so pleasant and easy to work with. Happy with the overall service of Milauskas Eye Institute. Will be coming here for years.


StarStarStarStarStar Dr Bart Ketover was wonderful as usual. Office... —    (Patient since Wed Aug 11 00:00:00 MDT 2021)

Dr Bart Ketover was wonderful as usual. Office hell great too. Harriet Meltzer


StarStarStarStarStar Great office personnel and doctors —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Great office personnel and doctors


StarStarStarStarStar Polite, professional, caring, communicative. Al... —    (Patient since Tue Sep 20 00:00:00 MDT 2022)

Polite, professional, caring, communicative. All excellent attributes in the staff and doctor. Made me immediately feel at ease.


StarStarStarStarStar Everyone was helpful and I was in and out in ab... —    (Patient since Tue Sep 06 00:00:00 MDT 2022)

Everyone was helpful and I was in and out in about 50 minutes I was very happy


StarStarStarStarStar I enjoy going to this office because the staff ... —    (Patient since Wed Aug 03 00:00:00 MDT 2022)

I enjoy going to this office because the staff is friendly and helpful. The doctors answer all my questions and I appreciate that.


StarStarStarStarStar Dr T is the absolute best eye doctor I’ve ever ... —    (Patient since Fri Jun 23 00:00:00 MDT 2023)

Dr T is the absolute best eye doctor I’ve ever had. He is so friendly and thorough and knowledgeable and best of all he genuinely cares and that is the best quality ever! So happy he is part of the team!


StarStarStarStarStar Well organized, professional, not rushed. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Well organized, professional, not rushed.


StarStarStarStarStar At my age it’s hard to get my correction right.... —    (Patient since Wed Aug 03 00:00:00 MDT 2022)

At my age it’s hard to get my correction right. I was impressed with how much time was spent on determining if I had the right corrected contact lenses. Thank you


StarStarStarNo StarNo Star I have to say that I love the staff and service... —    (Patient since Thu Oct 06 00:00:00 MDT 2022)

I have to say that I love the staff and services at the clinic, however, there is an unfortunate disconnect with the eyeglass store. There is poor communication from the staff and no one answers the phone or returns phone calls. We ordered over $600 worth of glasses and had to call in daily after 2 weeks to check on their arrival, with no call back. We had to ask the clinic staff to assist.


StarStarStarStarStar Great service and good variety of glasses to se... —    (Patient since Wed Jul 06 00:00:00 MDT 2022)

Great service and good variety of glasses to select from!


StarStarStarStarStar Very efficient and polite. Thank you for the g... —    (Patient since Thu Nov 10 00:00:00 MST 2022)

Very efficient and polite. Thank you for the great service.


StarStarStarStarStar Dr. Klair is conscientious and very knowledgeab... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Klair is conscientious and very knowledgeable and also personable. The entire staff was courteous, respectful and efficient.


StarStarStarStarStar Positive Experience  —    (Patient since Fri Jul 08 00:00:00 MDT 2022)

Overall a very good customer experience


StarStarStarStarStar Wonderful Experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always A Pleasure Comfort Level ---- A 10


StarStarStarStarStar The office staff was efficient and I could see ... —    (Patient since Fri Jul 23 00:00:00 MDT 2021)

The office staff was efficient and I could see the many protective measures Milauskas took to protect their patients/customers. The person taking my appointment took my needs into consideration when finding a date and time for me. I was seen very shortly after my appointment time and felt very confident in the abilities of the Doctor and his assistant. He is sending a referral request to Kaiser's ophthamology Dept.and hope to hear from them soon. Thank you!


StarStarStarStarStar Personable, prompt, and excellent. PLUS I CAN S... —    (Patient since Thu Jul 29 00:00:00 MDT 2021)

Personable, prompt, and excellent. PLUS I CAN SEE AGAIN = WIN!


StarStarStarStarNo Star Very organized, well run; a bit impersonal.  —    (Patient since Fri Sep 03 00:00:00 MDT 2021)

Very organized, well run; a bit impersonal.


StarStarStarStarStar Dr T is amazing! He make me like going to the ... —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Dr T is amazing! He make me like going to the doctors office! He know what he is doing!


StarStarStarStarStar Very impressed by staff and facilities.  —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

Very impressed by staff and facilities.


StarStarStarStarStar A well run organization- very professional.  —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

A well run organization- very professional.


StarStarStarStarNo Star Everything is on time and very professional. Th... —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

Everything is on time and very professional. The staff explains what is going to happen and what will come next if another appointment is required


StarStarStarStarStar I highly recommend this office, it is clean, sp... —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

I highly recommend this office, it is clean, spacious and contemporary. Dr. Tornatore is very professional and skilled when examining. His friendly disposition made me feel at ease and comfortable.


StarNo StarNo StarNo StarNo Star Dr was condescending  —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

Dr was terse and condescending . I was not there to waste the Doctors time even though she made me feel that way. She would not listen to my complaints but brushed off my input. I know my body and what is happening- she doesn’t. Hopefully she was a good surgeon because her follow up is horrible l may need to find another Dr to do after surgery work.


StarStarStarStarStar Always good service and results —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

Always good service and results


StarStarStarNo StarNo Star Didn’t have appointment had a medical emergency... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Didn’t have appointment had a medical emergency call when checking in and had to leave immediately


StarStarStarStarNo Star Your new sign in service is questionable. I sat... —    (Patient since Fri Aug 12 00:00:00 MDT 2022)

Your new sign in service is questionable. I sat there watching multiple people directed to it without one employee offering to assist them in its use. Pointing at the system is not help!


StarStarStarStarStar Dr Clair is great— very professional and approa... —    (Patient since Tue Jul 19 00:00:00 MDT 2022)

Dr Clair is great— very professional and approachable


StarStarStarStarStar everyone was very pleasant and helpfull...answe... —    (Patient since Sat Jul 03 00:00:00 MDT 2021)

everyone was very pleasant and helpfull...answering all my questions.


StarStarStarStarStar Awesome people working there —    (Patient since Sat Jan 01 00:00:00 MST 1)

Awesome people working there


StarStarStarStarStar Fast, easy and pro —    (Patient since Wed Sep 27 00:00:00 MDT 2023)

Fast, easy and professional


StarStarStarStarStar Very friendly staff and Dr. Emberlin great and ... —    (Patient since Thu Sep 22 00:00:00 MDT 2022)

Very friendly staff and Dr. Emberlin great and professional.


StarStarStarStarStar Dr Emberlin is fantastic. He’s thorough and kn... —    (Patient since Thu May 11 00:00:00 MDT 2023)

Dr Emberlin is fantastic. He’s thorough and knowledgeable.


StarStarStarStarStar Always a good experience at Milauskas  —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Always a good experience at Milauskas, Dr. Tornatore has always been very likable, thorough, knowledgeable and caring to my wife and I.


StarStarStarStarStar Exceptional Care! —    (Patient since Sat Jan 01 00:00:00 MST 1)

I’ve been going to Milauskas for eye care for at least 20 years now and have always had exceptional care!


StarStarStarStarNo Star Wait was over thirty minutes to pick up trial l... —    (Patient since Thu May 05 00:00:00 MDT 2022)

Wait was over thirty minutes to pick up trial lenses


StarStarStarStarStar Amazing service and very fast and professional,... —    (Patient since Tue May 03 00:00:00 MDT 2022)

Amazing service and very fast and professional, I like all the stuff and hope to have my surgery there too.


StarStarStarStarStar Dr. Klair, is outstanding.. Karen, her assistan... —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

Dr. Klair, is outstanding.. Karen, her assistant, was wonderful, very knowledgeable..Front office was very welcoming.. Look forward to next year exam.. Thank you, Keven Sawyer


StarStarStarStarStar I had a very good experience. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had a very good experience.


StarStarStarStarStar A big however- the clinic staff are GREAT! The ... —    (Patient since Thu Oct 06 00:00:00 MDT 2022)

A big however- the clinic staff are GREAT! The male and female in the glasses Dept when you purchase glasses are horribly lacking any customer service, or kindness. I was greatly taken aback by their lack of care and helpfulness and I would’ve rather had not purchased $600 worth of glasses from them except that it was merely a purchase of convenience.


StarStarStarStarNo Star Short wait time. Efficient eye check —    (Patient since Wed Jun 30 00:00:00 MDT 2021)

Short wait time. Efficient eye check


StarStarStarStarStar Very helpful and professional —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

Very helpful and professional


StarStarStarStarStar Very good experience Thanks —    (Patient since Wed Jun 29 00:00:00 MDT 2022)

Very good experience Thanks I


StarStarStarStarStar Customer service was great and the doctor was a... —    (Patient since Sat Jun 04 00:00:00 MDT 2022)

Customer service was great and the doctor was amazing! very sheerful!


StarStarStarStarStar friendlyy,courteous,caring ,efficient —    (Patient since Tue May 31 00:00:00 MDT 2022)

friendlyy,courteous,caring ,efficient


StarStarStarStarStar Very efficient office. They get you in and out,... —    (Patient since Fri Jun 24 00:00:00 MDT 2022)

Very efficient office. They get you in and out, and you don't have to wait. I'd highly recommend them.


StarStarStarStarStar Professional staff and doctors  —    (Patient since Tue May 31 00:00:00 MDT 2022)

Professional staff and doctors


StarStarStarStarStar Wonderful experience —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

My visit was wonderful thanks to Deanna she was great from the start and I am so happy to know there are still wonderful providers like herself who love what they do and care for patients like myself.


StarStarStarStarStar DR KETOVER IS THE BEST! THE STAFF IS WONDERFUL... —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

DR KETOVER IS THE BEST! THE STAFF IS WONDERFUL AND HELPFUL,


StarNo StarNo StarNo StarNo Star Staff very unfriendly and not professional!Dr ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff very unfriendly and not professional! Dr Sara very cold and uncaring! She could have cared less about my concerns! I will never go back to that “factory”


StarStarStarStarStar Staff is always timely with appointments, profe... —    (Patient since Thu Feb 23 00:00:00 MST 2023)

Staff is always timely with appointments, professional and friendly.


StarStarStarStarStar The entire staff is very professional —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

The entire staff is very professional


StarStarStarStarStar Always on time and professional & concerning —    (Patient since Wed Jun 07 00:00:00 MDT 2023)

Always on time and professional & concerning


StarStarStarStarStar Consistency —    (Patient since Wed May 18 00:00:00 MDT 2022)

This was my third time to get my eyes examined at Milauskas. The experience was satisfactory in every regard and I would not hesitate to go back again and / or recommend to anyone looking for the best.


StarStarStarStarStar Dr. Tornatore is intelligent, informative, pers... —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

Dr. Tornatore is intelligent, informative, personable and fun.


StarStarStarStarStar High level of competence and efficiency. —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

High level of competence and efficiency.


StarStarStarStarStar Dr T is always great, but the wait time is just... —    (Patient since Tue Jun 01 00:00:00 MDT 2021)

Dr T is always great, but the wait time is just awful - like over an hour.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional. Dr spent a lot of time answering questions and making recommendations


StarStarStarStarNo Star  —    (Patient since Wed Aug 04 00:00:00 MDT 2021)

THE DOCTOR THAT I SAW ON THE LAST TRIP IN WAS NICE AND HE EVEN LISTENED TO ME. THE OTHER DOCTOR I HAD WAS JUST FUL OF HERSELF AND JUST TALKED AND NEVER ASKED WHAT I THOUGHT


StarStarStarStarStar I have been a patient at Milauskas for about 12... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

I have been a patient at Milauskas for about 12 years. Everyone I have dealt with over the years is so professional, knowledgeable, courteous, friendly and very talented!


StarStarStarStarStar Actually a very fun and professional visit. —    (Patient since Tue May 03 00:00:00 MDT 2022)

Actually a very fun and professional visit.


StarStarStarStarStar Great Care —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Great Care. It was very nice of Milauskas to wedge me in for my eye problem. Dr. Emberland did a good job of trying to detect the source of my discomfort. It seems to be much better.


StarStarStarStarNo Star My optometrist gave me a very thorough eye exam... —    (Patient since Mon Mar 13 00:00:00 MDT 2023)

My optometrist gave me a very thorough eye exam. Thank you. Jimmy is very good at fitting you with glasses. He is excellent.


StarStarStarStarStar The office was beautiful and spotless. Everyone... —    (Patient since Tue May 18 00:00:00 MDT 2021)

The office was beautiful and spotless. Everyone there was very pleasant and professional. My appointment was right on time and I got the very best treatment from everyone there.


StarStarStarStarStar Punctual, thorough, friendly and professional. ... —    (Patient since Fri May 14 00:00:00 MDT 2021)

Punctual, thorough, friendly and professional. 🌻


StarStarStarStarStar Thank you to all the staff for being helpful, n... —    (Patient since Fri May 26 00:00:00 MDT 2023)

Thank you to all the staff for being helpful, nice , and professional! I’m a nurse and I know good patient care when I see it.


StarStarStarStarStar Helpful and attentive staff —    (Patient since Wed Jun 30 00:00:00 MDT 2021)

Helpful and attentive staff


StarStarStarNo StarNo Star The front desk staff are pleasant and helpful. —    (Patient since Fri Feb 09 00:00:00 MST 2024)

The front desk staff are pleasant and helpful. When I scheduled the appointment I was on the phone for a while getting all the needed info in order with the insurance before my arrival. However, once I arrived it seemed like all the time on the phone was wasted as it was repeated by the on-site staff. Apparently when scheduling the initial appointment the representative did something incorrectly so that was frustrating. The actual exam was fine and pleasant. After words I wanted to look at the glasses. I had a specific question that would have dictated which glasses to pick so I waited for nearly 20 min for the Optix professional to see me and ended up leaving without being helped. It was very frustrating. Apparently the Optix professional was on hold in her office but no one communicated how long I was going to wait and once the other Optix professional was done helping his customer he didn't even attempt to assist me. Again the front desk staff was pleasant and apologized but I was not satisfied with the customer service in Optix.


StarStarStarStarStar Dr. Ketover is the best!! —    (Patient since Wed May 05 00:00:00 MDT 2021)

Dr. Ketover is the best!!


StarStarStarStarStar Patient services are exceptional! From easy ch... —    (Patient since Wed Jun 22 00:00:00 MDT 2022)

Patient services are exceptional! From easy check-in, to modern eye testing to professional consultation, I highly recommend Milauskas Eye Institute.


StarStarStarStarStar The clinic is extremely organized. I like that... —    (Patient since Tue Aug 09 00:00:00 MDT 2022)

The clinic is extremely organized. I like that, so unusual in today's medical offices. Kudos! Melanie Perko


StarStarNo StarNo StarNo Star Very pleased w Dr Tornatore.Carmen was an exce... —    (Patient since Wed Jul 20 00:00:00 MDT 2022)

Very pleased w Dr Tornatore. Carmen was an excellent tech: Polite, knowledgeable and professional. The rest of the staff needs to go charm school. As a health care provider, I was surprised at what I saw and experienced. Staff was supposed to order me contact lenses. They never followed through and have never called me back. Unexceptional! I will go elsewhere next time.


StarStarStarStarStar Excellent customer service and sup —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

Excellent customer service and support


StarStarStarStarStar everyone very friendly and competent —    (Patient since Sat Jan 01 00:00:00 MST 1)

everyone very friendly and competent


StarStarStarStarStar Efficient and professional —    (Patient since Fri Jul 16 00:00:00 MDT 2021)

Efficient and professional


StarStarStarStarStar I was very satisfied with the service —    (Patient since Wed Aug 23 00:00:00 MDT 2023)

I was very satisfied with the service


StarStarStarStarStar The Doctor & staff are very friendly and accomm... —    (Patient since Mon May 02 00:00:00 MDT 2022)

The Doctor & staff are very friendly and accommodating!


StarStarStarStarStar Took care of my needs and made sure I followed ... —    (Patient since Tue Feb 07 00:00:00 MST 2023)

Took care of my needs and made sure I followed up on my appts and medications.


StarStarStarNo StarNo Star Good but Impersonal  —    (Patient since Tue May 17 00:00:00 MDT 2022)

Very professional but can feel like you’re a cog in a factory.


StarStarStarStarStar  —    (Patient since Wed Apr 10 00:00:00 MDT 2024)

loved Dr. Luu. He fixed my problem.


StarStarStarStarStar Happy with Milauskas —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Dr. Ketover is wonderful, caring and professional. He is always prepared and knows my particular issues very well. He's the best, in my opinion.


StarStarStarStarNo Star  —    (Patient since Fri Aug 26 00:00:00 MDT 2022)

Can you please mail me my prescription for new glasses


StarStarStarStarNo Star  —    (Patient since Wed Jun 07 00:00:00 MDT 2023)

Everything was great until they sat me with a gentlemen to buy glasses. He didn't look interested and was not helpful. I couldn't leave fast enough. I'll go to Costco for Eyewear.


StarStarStarStarStar Everyone was very professional. —    (Patient since Tue May 31 00:00:00 MDT 2022)

Everyone was very professional.


StarStarStarStarNo Star I have often thought I should get another Eye Dr —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

I have often thought I should get another Eye care business. There are times when just getting a phone call answered to make an appointment was very stressful. Second issue is that when I make an appointment, your firm sends me 2 text, 2 emails and a phone call where a voicemail is left. This is an overkill and not necessary. Third, in the past 2 years all the Drs. I felt gave a high standard of care, left your firm.


StarNo StarNo StarNo StarNo Star Glasses are outrageous compared to your compet —    (Patient since Tue Sep 26 00:00:00 MDT 2023)

Glasses are outrageous compared to your competition


StarStarStarStarStar Everyone very friendly and professional —    (Patient since Tue Nov 22 00:00:00 MST 2022)

Everyone very friendly and professional


StarStarStarStarStar Dr Ketover was simply awesome. Was kind, court... —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

Dr Ketover was simply awesome. Was kind, courteous, informative, and patient and provided no pressure and yet so much advice. Will return to see him in 4 months & trust him should I do the cataract procedure.


StarStarStarStarNo Star Might be a case of my getting used to wearing p... —    (Patient since Tue Dec 27 00:00:00 MST 2022)

Might be a case of my getting used to wearing prescription glasses but after spending almost $500 not happy with what I got


StarStarStarStarStar Marlena & Deanna have been amazing. They have ... —    (Patient since Tue Apr 19 00:00:00 MDT 2022)

Marlena & Deanna have been amazing. They have been making the whole process of getting lasik seamless. Thank you!


StarStarStarStarStar Outstanding scheduling and provider. —    (Patient since Mon Apr 05 00:00:00 MDT 2021)

I thought Dr. Klair was excellent. The woman who scheduled me was exceptional. Even though I hadn’t been to the office before, she recognized that I needed to be seen quickly and found me an appointment.


StarStarStarStarStar Every one was very helpful and welcoming! Love ... —    (Patient since Wed May 11 00:00:00 MDT 2022)

Every one was very helpful and welcoming! Love this company than any other!


StarStarStarStarStar I really liked this Doctor. He took time to li... —    (Patient since Tue Jun 20 00:00:00 MDT 2023)

I really liked this Doctor. He took time to listen to me, he was extremely personable. He took the time to explain what I did not understand. I am sorry he is leaving.


StarStarStarStarStar Very safe and efficient..Wonderful staff. —    (Patient since Sat Apr 03 00:00:00 MDT 2021)

Very safe and efficient.. Wonderful staff.


StarStarStarStarStar I recommend the La Quinta office —    (Patient since Sat Apr 03 00:00:00 MDT 2021)

Dr Luu is a good doctor. I did have to wait past my appt time to be seen even though my appt was shortly after they opened. Staff is friendly. Nice selection of frames.


StarStarStarStarStar I have been using Milauskis Eye Institute for q... —    (Patient since Sat Apr 29 00:00:00 MDT 2023)

I have been using Milauskis Eye Institute for quite some time now. They have never disappointed throughout the years. The Doctors are always friendly and courteous and the front desk ladies always helpful and nice. The opticians are on point with helping choose frames and always ready to help when I've needed a repair done to my glasses.


StarStarStarStarStar Very welcoming. —    (Patient since Sat Dec 03 00:00:00 MST 2022)

The staff were very welcoming to my 7 yr old daughter who also the Dr took great care of to conduct her eye exam.


StarStarStarStarStar Short wait time. Technicians were professional... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Short wait time. Technicians were professional and courteous. I like the doctor.


StarStarStarStarStar Always treated well and everything explained th... —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

Always treated well and everything explained thoroughly


StarStarStarStarStar Friendly, Professional and Competent —    (Patient since Fri Mar 26 00:00:00 MDT 2021)

The personnel at Milauskas Eye Institute were so accommodating with my urgent medical needs. They diagnosed my condition and gave me the proper cure procedures to clear up the 4 month long eye irritation. I'm well on my way to wearing contact lenses again!!


StarStarStarStarStar Professional, caring, efficient doctor. Thank y... —    (Patient since Wed Mar 29 00:00:00 MDT 2023)

Professional, caring, efficient doctor. Thank you


StarStarStarStarStar EXCELLENCE WITH CONSISTENCY! —    (Patient since Wed May 11 00:00:00 MDT 2022)

Ive been dealing with Milauskas for 2 decades. My responses to your survey questions would have been the same for 2 decades. You are excellent.....you are consistent.


StarStarStarStarNo Star Very thorough examination in a well-equipped an... —    (Patient since Wed Sep 21 00:00:00 MDT 2022)

Very thorough examination in a well-equipped and comfortable environment. The staff is knowledgeable. The office is very busy. I would recommend this office.


StarStarStarStarStar Always a pleasure to go to Milauskas Eye Instit... —    (Patient since Wed Jun 22 00:00:00 MDT 2022)

Always a pleasure to go to Milauskas Eye Institute LQ! Staff is knowledgeable and courteous. Minimal waiting time.


StarStarStarStarStar Dr. Lu  —    (Patient since Tue May 17 00:00:00 MDT 2022)

Dr. Lu is friendly, professional, patient, and listened carefully to what I said. I'm confident that my new prescription will be exactly what I need.


StarStarNo StarNo StarNo Star Unprofessional rude ancillary vision technician —    (Patient since Thu Apr 14 00:00:00 MDT 2022)

My optometrist was fine but the technician who instituted the preliminary activities before I saw the Doctor was difficult to understand, quite unfriendly and almost rude in her behavior. She addressed me by my first name which is annoying and unprofessional. Her English was difficult to understand as I am a bit hard of hearing. I am a physician and I would have fired her if it were my office.


StarStarStarStarNo Star Yearly exam, glasses did not work, had to retur... —    (Patient since Tue Feb 28 00:00:00 MST 2023)

Yearly exam, glasses did not work, had to return for a recheck. Money spent, not needed because I couldn't use. No new charges for redo, but money spent for progression was wasted.


StarStarStarStarStar Dr. Luu is such a wonderful kind and caring doc... —    (Patient since Thu Sep 22 00:00:00 MDT 2022)

Dr. Luu is such a wonderful kind and caring doctor. He makes eye exams enjoyable. I would recommend asking for him when you are scheduling an eye appointment.


StarStarStarStarStar Always a pleasure to see Dr TVery caring and s... —    (Patient since Sat Mar 13 00:00:00 MST 2021)

Always a pleasure to see Dr T Very caring and staff is great as always.


StarStarStarStarStar Excelente customer service! —    (Patient since Thu Mar 11 00:00:00 MST 2021)

Excelente customer service!


StarStarStarStarStar I just got the most thorough eye exam ever from... —    (Patient since Wed May 25 00:00:00 MDT 2022)

I just got the most thorough eye exam ever from a wonderful and professional doctor. I feel very good about my eye needs!


StarStarStarStarStar  —    (Patient since Wed Mar 10 00:00:00 MST 2021)

Wife had Milauskas surgery a year ago....she and I are both happy with Milauskas....


StarStarStarStarStar I've been a patient at the Institute for at lea... —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

I've been a patient at the Institute for at least a decade and have found the staff to be highly skilled and professional. That includes laser cataract surgery, which went extremely well.


StarStarNo StarNo StarNo Star I would not recommend this Eye Clinic.i had an ... —    (Patient since Mon Feb 22 00:00:00 MST 2021)

I would not recommend this Eye Clinic.i had an appt with Dr Claire. She was good but when I said I needed a prescription for glasses., I was told I needed another referral from Kaiser. Then they said I could pay myself and I said I would. They did a refraction but when I went to pay for it, they said I couldn't. I needed a referral from Kaiser and they would call me. I still haven't heard from anyone over 2 weeks later.


StarStarStarStarStar Great atmosphere.... efficient staff. Dr Klair... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Great atmosphere.... efficient staff. Dr Klair had great presence and attitude. I'll be back...


StarStarStarStarStar Very professional yet friendly. —    (Patient since Sat Feb 27 00:00:00 MST 2021)

Very professional yet friendly.


StarStarStarStarStar I was glad to be able to view the doctor’s spec... —    (Patient since Tue Jan 24 00:00:00 MST 2023)

I was glad to be able to view the doctor’s specialties. After having a donor corneal replacement in each eye in 2019, I was glad to learn that Marty Tornatore, O.D. ‘s area of study encompassed corneal transplants. Dr. Tornatore examined my eyes with skill and knowledge answering my questions thoroughly. We went over my best options for optimum eyesight. I recommend Dr. Tornatore very highly. He has a wonderful upbeat manner putting you at ease immediately. I look forward to my yearly eye exam by Dr. Tornatore.


StarStarStarStarStar Competent and friendly staff —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

Dr. Kelley is my ophthalmologist. I can’t say enough good things about his ability, skill and manner in which he communicates. I also felt comfortable with everyone else I came in contact with during my last visit.


StarStarStarStarStar Office runs very efficiently.  —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

Office runs very efficiently.


StarStarStarStarStar Wait was minimal, check in quick, in 1st offic... —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Wait was minimal, check in quick, in 1st office and dilated in short order and quick diagnosis to have laser on right eye to remove light film layer. Appointment set up for following week and I was on my way home.


StarStarStarStarStar Excellent care. I like Dr. Emberland very much.... —    (Patient since Fri May 27 00:00:00 MDT 2022)

Excellent care. I like Dr. Emberland very much.


StarStarStarStarStar So professional and answered questions to my sa... —    (Patient since Thu Feb 23 00:00:00 MST 2023)

So professional and answered questions to my satisfaction.


StarStarStarStarStar Very thorough and professional. Would definitel... —    (Patient since Thu Dec 01 00:00:00 MST 2022)

Very thorough and professional. Would definitely recommend them.


StarStarNo StarNo StarNo Star I have been going there for 5 years and it has ... —    (Patient since Fri Feb 24 00:00:00 MST 2023)

I have been going there for 5 years and it has really deteriorated. Disappointed


StarStarStarStarStar Dr Clare was very professional, explained my op... —    (Patient since Tue Mar 07 00:00:00 MST 2023)

Dr Clare was very professional, explained my options in an understandable, clear manner.


StarStarStarStarStar Thought all went smoothly.  —    (Patient since Fri Feb 19 00:00:00 MST 2021)

Thought all went smoothly.


StarStarStarStarStar Good service and all questions answered —    (Patient since Mon Oct 03 00:00:00 MDT 2022)

Good service and all questions answered


StarStarStarStarStar Appointment was on time and staff are friendly —    (Patient since Sat Jan 01 00:00:00 MST 1)

Appointment was on time and staff are friendly


StarStarStarStarStar Annual eye exam —    (Patient since Wed May 25 00:00:00 MDT 2022)

Filling out the forms prior to your appointment is great. Smooth and fast process.


StarNo StarNo StarNo StarNo Star Not satisfied —    (Patient since Sat Dec 12 00:00:00 MST 2020)

Milaouskas Institute, I'am doing the survey to let you know how disapointed and unsatisfied I'am with the eye service I revived in your La Quinta location. I've followed all Dr.s eye care instructions. My eye site is poor after surgery. I let the Dr. know that I'm still having a hard time seeing. I am surprised that such a well known and respected company could allow me to not be taken care of after hearing me out. I read and was told before the surgery that Milauskas was a guaranteed for life. Regards, L.Arellano


StarStarStarStarStar  —    (Patient since Wed May 11 00:00:00 MDT 2022)

I've been using you for years....with great satisfaction


StarStarStarStarStar Very professional, informative & friendly. —    (Patient since Sat Apr 23 00:00:00 MDT 2022)

Very professional, informative & friendly.


StarStarStarStarStar Everything was great. I got in and out in recor... —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

Everything was great. I got in and out in record time.


StarStarStarStarStar Very friendly and gel —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very friendly and helpful


StarStarStarStarNo Star Space a bit too big and commercial feeling rath... —    (Patient since Thu Jun 30 00:00:00 MDT 2022)

Space a bit too big and commercial feeling rather than professional


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

everything was done professionally, and in a timely manner...Nice job..


StarStarStarStarStar I Love Milauskas —    (Patient since Tue Mar 22 00:00:00 MDT 2022)

Dr Klair at Milauskas Eye Institute is a very capable, professional, and friendly ophthalmologist. She has weathered me though a serious corneal issue, and I am very pleased with her care. The staff has always been expedient, friendly, and professional in assisting Dr. Klair.


StarStarStarStarStar Very thorough and very conscientious about prov... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very thorough and very conscientious about providing a good, quality exam and eye glass fitting.


StarStarStarStarStar Fast frExtremely efficient —    (Patient since Mon Feb 08 00:00:00 MST 2021)

Fast friendly Extremely efficient


StarStarStarStarStar A superb Team and very professional/responsive —    (Patient since Tue Dec 06 00:00:00 MST 2022)

A superb Team and very professional/responsive


StarStarStarStarStar Excellent doctors —    (Patient since Sat Feb 25 00:00:00 MST 2023)

I have seen Dr Kelly and Dr Luu. They are both compassionate and thorough. I am very impressed!


StarStarStarStarStar Very efficient service. Dr. Ketover is an excel... —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Very efficient service. Dr. Ketover is an excellent doctor, as well.


StarStarStarStarStar I felt very safe during this scary time for my ... —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

I felt very safe during this scary time for my eye appointment. I witnessed Milauskas team members cleaning chairs and surfaces while I was there. It was very easy to social distance. Always please with the technicians and doctors.


StarStarStarStarStar Review of staff —    (Patient since Thu May 30 00:00:00 MDT 2024)

The staff for check in and the Dr. Were all fantastic. With me being hard of hearing. Really great Job. Thank You


StarStarStarStarStar The office is very well run, and treat the pati... —    (Patient since Wed Jan 27 00:00:00 MST 2021)

The office is very well run, and treat the patients with respect.


StarStarStarStarStar Re Exam by Marty Tornatore O.D. —    (Patient since Tue Feb 13 00:00:00 MST 2024)

I had problems with my new glasses seeing distance (especially at night) and seeing the computer. I wish I asked for Marty Tornatore, O.D. for the first exam but I didn't. I don't remember the man who did the first exam. Marty was found that both the near and far prescription was in error. Yeah for Marty!


StarStarStarStarStar Dr. Luu is the absolute best! —    (Patient since Tue Mar 21 00:00:00 MDT 2023)

Dr. Luu is an excellent doctor. He really takes the time to remember facts about his patients. It takes a lot for a health professional to take that time and make their patients feel special and remembered. Me and my husband see him and we both enjoy him as our doctor.


StarStarStarStarStar Very professional staff. No other comments need... —    (Patient since Sat Jan 23 00:00:00 MST 2021)

Very professional staff. No other comments needed at this time.


StarStarStarStarStar Great place, very professional and friendly —    (Patient since Thu Feb 11 00:00:00 MST 2021)

Great place, very professional and friendly


StarStarStarStarNo Star I've been a patient since 1997, this doctor is ... — 

I've been a patient since 1997, this doctor is by far the best I've seen over the year. Although the wait time was excessive.


StarStarStarStarStar Highly recommend —    (Patient since Thu Jan 21 00:00:00 MST 2021)

Great professional service, as always!


StarStarStarStarStar Loved Dr. Luu's attentiveness and friendliness.... —    (Patient since Tue Feb 14 00:00:00 MST 2023)

Loved Dr. Luu's attentiveness and friendliness. Very knowledgable thorough.


StarStarStarStarStar Best eye place in valley  —    (Patient since Fri Feb 24 00:00:00 MST 2023)

Best place to go. Been using them for past several years Wouldn’t switch Very professional environment and staff


StarStarStarStarStar Very professional.. good frontline staff and Ja... —    (Patient since Thu Jan 05 00:00:00 MST 2023)

Very professional.. good frontline staff and Jake in ete wear is wonderful... our practitioner is wonderful ... good group


StarStarStarStarStar Great Service —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

Dr. Emberland has been my optometrist for over 15 years and he knows my dry eyes very well. I have also had Lasik and Cataract surgery at Milauskas, so it's nice knowing all my records are in one place. Plus, Dr. Emberland listens to all my concerns and continuously helps my eyes feel better. Whichever office he is in, is the office I schedule my appointments at.


StarStarStarStarStar Just perfect  —    (Patient since Fri Jan 15 00:00:00 MST 2021)

I went in last week for my eye check up and I felt safe. Safety measures are definitely practiced and I appreciate that. The staff is welcoming, very friendly and helpful. I’ve been coming here for years and I wouldn’t go any where else.


StarStarStarStarStar I took a random appointment and met with Marty ... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I took a random appointment and met with Marty for the annual eye exam. He asked me a lot of questions and gave me really good advice and suggestions. He's much better than the ophthalmologist who only spent a few minutes with me. I will always request Marty going forward.


StarStarStarStarNo Star I understand and appreciate that MEI sends each... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

I understand and appreciate that MEI sends each patient a reminder of their next appointment. However, a text AND an email or phone call is too much. One reminder is sufficient and more than 1 is annoying. This has happened for years.


StarStarStarStarStar Exceptional team that took very good care of me... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

Exceptional team that took very good care of me. Extremely nice and caring.


StarStarStarStarStar Great place! —    (Patient since Tue Apr 27 00:00:00 MDT 2021)

I went in for a LASIK surgery consultation the first time and the second time for a pre-LASIK surgery appointment. Front desk staff and doctors are very attentive. Both times I've been there, they have taken their time to explain everything. I made an appointment before going so there was no waiting time.


StarStarStarStarStar  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Emberland is great. He is easy to talk to, professional, and very knowledgeable. Although going to the eye doc is never a traumatic xperienc (like a dentist) , I always look forward to seeing dr. Emberland. I have been going to see him for many years and always have a chuckle when I think about our contact lens journey we had many many years ago.


StarStarStarStarStar As usual Dr Ketover is amazing —    (Patient since Wed Jan 04 00:00:00 MST 2023)

As usual Dr Ketover is amazing


StarStarStarStarStar Dr. Ketover is a wonderful caring Doctor. —    (Patient since Wed Oct 12 00:00:00 MDT 2022)

Dr. Ketover is a wonderful caring Doctor.


StarStarStarStarStar Very impressed with Dr.Emberlund.  —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Very impressed with Dr.Emberlund. He is friendly, thorough, and inspires confidence!


StarStarStarStarStar Always a very professional and friendly environ... —    (Patient since Fri Jan 08 00:00:00 MST 2021)

Always a very professional and friendly environment!


StarNo StarNo StarNo StarNo Star I tried to call to get copy of my perscription ... —    (Patient since Thu Jan 07 00:00:00 MST 2021)

I tried to call to get copy of my prescription, could not talk to anyone only leave a message. unacceptable.


StarStarStarStarNo Star Appreciate times —    (Patient since Fri Mar 03 00:00:00 MST 2023)

While the doctors here are all very good, wait times can be ridiculous.


StarStarStarStarStar Excellent timely service. Helpful advice —    (Patient since Wed Dec 30 00:00:00 MST 2020)

Excellent timely service. Helpful advice


StarStarStarStarStar Everyone was very helpful from the checking in ... —    (Patient since Wed Mar 08 00:00:00 MST 2023)

Everyone was very helpful from the checking in clerk to Dr Kentover and Jim in Opitical. Great service.


StarStarStarStarStar Very professional. I am pleased with the servi... —    (Patient since Mon Nov 14 00:00:00 MST 2022)

Very professional. I am pleased with the service provided to me.


StarStarStarStarStar Thanks for the good eye care you give me and my... —    (Patient since Tue Jan 17 00:00:00 MST 2023)

Thanks for the good eye care you give me and my husband.


StarStarStarStarStar All Milauskas Eye Institute offices I visited w... —    (Patient since Sat Jan 01 00:00:00 MST 1)

All Milauskas Eye Institute offices I visited were very clean, office staff very efficient and friendly. Dr. Kelley explained to me very clearly what procedures he was going to do and about my after care. I have recommended him to several of my friends.


StarStarStarStarStar The DO was excellent in every way possible. —    (Patient since Fri Oct 21 00:00:00 MDT 2022)

The DO was excellent in every way possible.


StarStarStarStarStar Safe, professional and focused on customer need... —    (Patient since Thu Dec 24 00:00:00 MST 2020)

Safe, professional and focused on customer needs.


StarStarStarStarStar On my scheduled appointment time, I was called ... —    (Patient since Wed Jan 11 00:00:00 MST 2023)

On my scheduled appointment time, I was called back to an exam room. Shortly after the vision test, Dr Ketover was in the room to check my eyes. Everyone was very pleasant. I was in and out of the office in a reasonable amount of time. Thank you!


StarStarStarStarNo Star My appointment for eye exam was on time, thorou... —    (Patient since Tue Dec 22 00:00:00 MST 2020)

My appointment for eye exam was on time, thorough and quick...important during these COVID-19 times. Everyone was friendly and professional.


StarStarStarStarStar No complaints. Every facet of the process went ... —    (Patient since Wed May 18 00:00:00 MDT 2022)

No complaints. Every facet of the process went off like clockwork.


StarStarStarStarStar Cataract Follow-up Exam —    (Patient since Thu Dec 17 00:00:00 MST 2020)

I was completely impressed by Dr. Luu; he is caring, thorough, and truly professional in every respect. I had absolutely no hesitation in scheduling my next yearly appointment. Rudy Preite


StarStarStarStarStar A Patient for 10 Years —    (Patient since Wed Dec 16 00:00:00 MST 2020)

Ten years ago I was treated at Milauskas for optic neuritis by a now retired opthamologist. Although the condition could not be cured, the doctor was very diligent in trying to find the cause and best treatment. Since then I have been going to Milauskas for yearly eye exams and follow up. My experience every year is very positive. The wait times are very short, the staff are very thorough in their exams. I have found everyone to be very pleasant and friendly. And they are diligent in following Covid 19 guidelines.


StarStarStarStarStar Examination is explained and questions answered... —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

Examination is explained and questions answered.


StarStarStarStarStar The staff is very courteous and punctual. —    (Patient since Thu Dec 08 00:00:00 MST 2022)

The staff is very courteous and punctual.


StarStarStarStarStar Very caring and attentive staff from admission ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very caring and attentive staff from admission to recovery. Everyone was so genuine and invested. It felt as if you were among friends.


StarStarStarStarStar Outstanding Service.  —    (Patient since Wed Aug 09 00:00:00 MDT 2023)

I couldn’t be happier with my referral to your office and I was thrilled with your service. As a business owner in Palm Desert customer service is our top priority. I have been driving to my eye doctor in Temecula for the past 14 years until now that I was introduced to Marty Tornatore, O.D. Thank you for your service I will definitely be sending people your way.


StarStarStarStarStar I really like Dr. Emberland. —    (Patient since Fri May 27 00:00:00 MDT 2022)

I really like Dr. Emberland.


StarStarStarStarStar Mary P —    (Patient since Wed Dec 09 00:00:00 MST 2020)

I was very satisfied with my appt with Dr. Amberland. I went for annual refractory and he went further to examine my macula as I have AMD. He made some very helpful suggestions to combat the dry eye condition I have been plagued with for several years. I am so grateful for his help and thoughtfulness.


StarStarStarStarStar Dr. Lu (spelling?)  —    (Patient since Wed Jan 11 00:00:00 MST 2023)

Dr. Lu (spelling?) was as terrific, thorough, pleasant and explained what he was doing all along, which I really appreciated that. I feel very fortunate to have such a professional and very cheerful/friendly doctor as Dr. Lu!


StarStarStarStarStar Great staff and the new doctor is awesome just ... —    (Patient since Sat Dec 05 00:00:00 MST 2020)

Great staff and the new doctor is awesome just like the orhers


StarStarStarStarStar Very professional. Best Eye Surgeon in our are... —    (Patient since Wed Mar 29 00:00:00 MDT 2023)

Very professional. Best Eye Surgeon in our area


StarStarStarStarStar Love Dr Emberlin. Very thorough.  —    (Patient since Thu Sep 22 00:00:00 MDT 2022)

Love Dr Emberlin. Very thorough.


StarStarStarNo StarNo Star In office care outstanding, phone support not so —    (Patient since Wed Jan 25 00:00:00 MST 2023)

Eye care service in the office is outstanding. However calling to make an appointment or speak to someone in accounting is a nightmare. Today I held 15 plus minutes to speak to an appointment representative. Yesterday and today I left a message at the accounting department to please return my call. None was received. To make matters worse, both of the "Hold Recordings" repeat continuously which further aggravates the caller on hold forever.


StarStarStarStarNo Star Too much time in waiting room...3 pm appointmen... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Too much time in waiting room...3 pm appointment.....arrived 15 minutes early.....did not see anyone till 3:20


StarStarStarStarStar Staff do their job well and I like Dr. Klair's ... —    (Patient since Mon May 16 00:00:00 MDT 2022)

Staff do their job well and I like Dr. Klair's straight answers


StarStarStarStarStar Noticeable improvement in attitude of some staf... —    (Patient since Wed Nov 25 00:00:00 MST 2020)

Noticeable improvement in attitude of some staff members over previous year. Dr. Ketover is always professional, knowledgeable, pleasant, and worth spending some time with.


StarStarStarStarStar FABULOUS PROFESSIONALISM! —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

FABULOUS PROFESSIONALISM!


StarStarStarStarStar I was happy with service —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

I was happy with service.


StarStarStarStarStar Great Visit! —    (Patient since Wed Nov 18 00:00:00 MST 2020)

Everyone was very professional and friendly. The visit was safe ( Covid compliant) and I was seen very quickly. Top scores for all.


StarStarStarStarStar courteous, friendly and prompt + sanitary —    (Patient since Sat Jan 21 00:00:00 MST 2023)

courteous, friendly and prompt + sanitary


StarStarStarStarNo Star I came in with the Paper work from my BMV of In... —    (Patient since Fri Nov 13 00:00:00 MST 2020)

I came in with the Paper work from my BMV of Indiana Drivers License Form to have my eyes examined to obtain my Indiana Drivers License and was billed for an examine for the fitting of new Eye Glasses which I was charges $45.00 for something I did not request. Evidently the staff checking me in did not review the paper work I submitted for the Drivers License eye exam?? I have contacted my Visa Card billing Departmeent and put a dispute on the charge. Charlotte Blaugher


StarStarStarStarStar Everyone at the institute was very professional... —    (Patient since Thu Jul 07 00:00:00 MDT 2022)

Everyone at the institute was very professional . I definitely would recommend the institute. I have been coming here for years and have always been more than satisfied.


StarStarStarStarStar Competent and friendly staff —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

I saw Dr. Kelley for my six months check up. Dr. Kelley performed cataract surgery on my eyes in February and March respectively. He did a great job. I needed a special test for a different issue and was taken care off right away during the visit. No waiting. The staff was very friendly and competent.


StarStarStarStarStar As usual, service was prompt, efficient and pro... —    (Patient since Tue Mar 22 00:00:00 MDT 2022)

As usual, service was prompt, efficient and professional.Dr Klair is a wonderful doctor and I feel fortunate to be one of her patients. Tony Haftel MD docdirgni@gmail.com


StarStarStarStarStar Improved medical communication with Patients —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

I have been a patient at Milauskas for more than 5 years. The service has been very professional and effective. My single comment concerning what would be an improvement would be more frequent and comprehensive description to the patient of the nature of the the patient's visual problem(s) and the proposed treatments of same.


StarStarStarStarStar Everything went very well. You office was very ... —    (Patient since Wed Nov 03 00:00:00 MDT 2021)

Everything went very well. You office was very professional from the front office to the Doctors exam.


StarStarStarStarStar Always polite and efficient!! —    (Patient since Tue Jun 20 00:00:00 MDT 2023)

Always polite and efficient!!


StarStarStarStarStar Professional Service —    (Patient since Tue Feb 13 00:00:00 MST 2024)

from the time you check in to the time you leave....everyone you come in contact with at Milauskas Eye Institute is professional and treats you with respect.


StarStarStarStarNo Star HAD TO WAIT 45 MINUTES PAST MY APPOINTMENT TIME... —    (Patient since Fri Nov 06 00:00:00 MST 2020)

HAD TO WAIT 45 MINUTES PAST MY APPOINTMENT TIME. WHY MAKE APPOINTMENTS IF YOU CANT KEEP THEM.


StarStarStarStarStar I feel such comfort when I see Dr Ketover, he e... —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

I feel such comfort when I see Dr Ketover, he explains all procedures and makes himself available if needed. Thank you Dr. Ketover, Ignacia Flores


StarStarStarStarNo Star Very professional and knowledegable.  —    (Patient since Wed Nov 04 00:00:00 MST 2020)

Very professional and knowledegable.


StarStarStarStarStar Apt on time Good assessment Will return next ... —    (Patient since Mon May 16 00:00:00 MDT 2022)

Apt on time Good assessment Will return next year


StarStarStarStarStar I was called to the examination room right on t... —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

I was called to the examination room right on time by pleasant staff. Then I waited only a couple of minutes see my Dr. all round positive experience.


StarStarStarStarStar Great visit with Dr. Lou. —    (Patient since Sat Oct 01 00:00:00 MDT 2022)

Great visit with Dr. Lou.


StarStarStarStarStar Recommendation —    (Patient since Thu Oct 06 00:00:00 MDT 2022)

Already have recommended Dr. Luu.


StarStarStarStarStar I appreciated the cleanliness of the office dur... —    (Patient since Tue Feb 15 00:00:00 MST 2022)

I appreciated the cleanliness of the office during Covid. Everyone was friendly and professional with a bit of humor which is important to me.


StarStarStarStarStar Very supportive and help —    (Patient since Wed Nov 04 00:00:00 MST 2020)

Very supportive and helpful


StarStarStarStarStar Why would anyone go anywhere else! Best doctor.... —    (Patient since Wed Jan 10 00:00:00 MST 2024)

Why would anyone go anywhere else! Best doctor. Best staff Best services. NUF SAID


StarStarStarStarStar Great service, easy going, knowledgeable. —    (Patient since Tue Feb 01 00:00:00 MST 2022)

Great service, easy going, knowledgeable.


StarStarStarStarNo Star I think you need to upgrade your PPE. Dr. Torna... —    (Patient since Tue May 31 00:00:00 MDT 2022)

I think you need to upgrade your PPE. Dr. Tornatore's mask did not fit well. It regularly fell off his nose, requiring him to push it back on his face. Also there were large gaps where the earloops were attached. I did not feel as safe as in the past when I visited.


StarStarStarStarStar Staff is efficient and friendly. COVID safety p... —    (Patient since Thu Jun 09 00:00:00 MDT 2022)

Staff is efficient and friendly. COVID safety protocols are followed precisely and are exemplary. Reminders of appointments by text and emails are most helpful. Thoroughness of exam is appreciated.


StarStarStarStarStar Susan Kelly —    (Patient since Thu Oct 07 00:00:00 MDT 2021)

I loved Dr. Luu. He answered all my questions and took lots of time to answer everything for me


StarStarStarStarStar My visits are always excellently professional a... —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

My visits are always excellently professional and hospitable. Thank you!


StarStarStarStarStar Staff is so very friendly and helpful. Dr. T is... —    (Patient since Thu Jan 26 00:00:00 MST 2023)

Staff is so very friendly and helpful. Dr. T is great ! I would recommend!


StarStarStarStarStar As a new patient, I was treated warmly. Nicely... —    (Patient since Wed Nov 02 00:00:00 MDT 2022)

As a new patient, I was treated warmly. Nicely run office with very little wait time. Exam was thorough and I felt I will be well taken care of going forward.


StarStarStarStarStar Wonderful place to address all your vision need... —    (Patient since Fri Jul 22 00:00:00 MDT 2022)

Wonderful place to address all your vision needs. Dr. Lui was so personable, professional and knowledgeable. I would definitely recommend that folks try this place. It’s also conveniently located and easy to access.


StarStarStarStarStar The Drs are all very nice and very knowledgable... —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

The Drs are all very nice and very knowledgable.


StarStarStarStarNo Star Thank you for your quick response and appointme... —    (Patient since Tue Jul 19 00:00:00 MDT 2022)

Thank you for your quick response and appointment to my semi-emergency. Your diagnosis and treatment appear to be helping my condition very quickly.


StarStarStarStarStar service —    (Patient since Wed Jun 22 00:00:00 MDT 2022)

was able to been seen by a doctor within 15 minutes to determine serious


StarStarStarStarStar Very pleased. Had an urgent situation and they ... —    (Patient since Fri Jun 10 00:00:00 MDT 2022)

Very pleased. Had an urgent situation and they took me in without an appointment. I am very grateful...


StarStarStarStarStar All went very well. No other comment necessary.... —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

All went very well. No other comment necessary. To this review at this site.


StarStarStarStarStar  —    (Patient since Wed Oct 12 00:00:00 MDT 2022)

It was very nice to arrive on time and not have a long wait for the appointment. Maybe Covid restrictions have helped the issue of long waits experienced previously. Keep up the good work.


StarStarStarStarStar One Stop Eyes —    (Patient since Mon May 09 00:00:00 MDT 2022)

Always good experience. Take time to go over everything with you. Very comfortable trusting my eyes to them.


StarStarStarStarStar Dr. Klair is great to work with. Great result. ... —    (Patient since Tue Oct 06 00:00:00 MDT 2020)

Dr. Klair is great to work with. Great result. Thanks


StarStarStarStarStar Professional personnel. Relatively short waiti... —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Professional personnel. Relatively short waiting time.


StarStarStarStarStar I wish you took my insurance. Great place but I... —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

I wish you took my insurance. Great place but I won’t be back.


StarStarStarStarStar Friendly & Thorough —    (Patient since Sat Jan 01 00:00:00 MST 1)

The office staff was very friendly and Dr. Frassato was so thorough and patient with all my questions and concerns.


StarStarStarStarStar All the staff and my doctor were so personable.... —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

All the staff and my doctor were so personable.


StarStarStarStarNo Star Social Distancing and masks for all. Well manag... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Social Distancing and masks for all. Well managed. Din not have to wait long.


StarStarStarStarStar Always a pleasant experience. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always a pleasant experience.


StarStarStarStarStar Exceptional service —    (Patient since Tue Sep 29 00:00:00 MDT 2020)

Clean friendly atmosphere with outstanding customer service and excellent professionalism!


StarStarStarStarNo Star Dr. Klare is very professional, understanding a... —    (Patient since Mon May 23 00:00:00 MDT 2022)

Dr. Klare is very professional, understanding and responsive.


StarStarStarStarStar My Doctor Emberland and the nurse that took car... —    (Patient since Thu Sep 24 00:00:00 MDT 2020)

My Doctor Emberland and the nurse that took care of me were very helpful and concerned. Dr is having office set up an appointment for me about Cateracts.


StarStarStarStarStar Expedient and friendly service as usual and fro... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Expedient and friendly service as usual and front office is on the spot.


StarStarStarStarNo Star Prompt and excellent service —    (Patient since Fri Nov 04 00:00:00 MDT 2022)

Prompt and excellent service


StarStarStarStarStar  —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

During the Covid-19 pandemic I believe the staff should supervise the patients more carefully, particularly when trying on glasses. It seems dangerous to have patients handling the glasses and trying on the frames displayed then returning them to the display without disinfecting them.


StarStarStarStarNo Star It was my first eye exam and my first time visi... —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

It was my first eye exam and my first time visiting Milauskas Eye Institute and I was very impressed with how pleasant everyone there was and how efficient the clinic is. Thank you!


StarStarStarStarNo Star Great doctor for eye examination. Your frames... —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

Great doctor for eye examination. Your frames are what out of line for pricing.


StarStarStarStarStar I've been a patient for years. I've had succes... —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

I've been a patient for years. I've had successful laser cataract surgery and can't say enough about how efficient and professional that process was handled. I have semi-annual check ups to monitor my glaucoma and its being held in check. The institute has earned my trust and appreciation.


StarStarStarStarStar Everyone was kind and very helpful. I felt the ... —    (Patient since Thu Feb 23 00:00:00 MST 2023)

Everyone was kind and very helpful. I felt the doctor was very thorough. Thank you!


StarStarStarStarStar Always Great —    (Patient since Fri May 27 00:00:00 MDT 2022)

Very pleased with Dr. Emberland's treatment of my chronic eye problems.


StarStarStarStarStar Dr. Marty Tortalini ,Not sure I spelled his la... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Marty Tortalini , Not sure I spelled his last name correctly anyway he is fantastic he was my Dr in Escondido and I drive 5 hours cause I live in Oro Valley, AZ to get my eyes examined .


StarStarStarStarStar Dr. Ketover —    (Patient since Wed Oct 12 00:00:00 MDT 2022)

Dr. Ketover is an incredible Doctor. He takes his time with you and explains things that I need to know.


StarStarStarStarStar The staff and Dr. Claire are very professional... —    (Patient since Mon Nov 14 00:00:00 MST 2022)

The staff and Dr. Claire are very professional and at the same time caring. They also made a special effort to have everything as sanitized as possible. I felt comfortable while there.


StarStarStarStarStar It’s always a pleasure to visit Mikauskas! The ... —    (Patient since Tue May 31 00:00:00 MDT 2022)

It’s always a pleasure to visit Mikauskas! The staff and doctors are all very friendly and helpful.


StarStarStarStarStar I have been a patient of Milaskas eye center si... —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

I have been a patient of Milaskas eye center since 2005. I have every confidence in the care they give me. I do have a special issue with my eyes and feeI I am in the best facility to monitor and treat me.


StarStarStarStarStar Everyone is so cordial and helpful. It’s always... —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

Everyone is so cordial and helpful. It’s always a pleasure to visit this office


StarStarStarStarNo Star MEI is a professional operation; I have been fa... —    (Patient since Wed Nov 04 00:00:00 MST 2020)

MEI is a professional operation; I have been favorably impressed with the time they spend with patients.


StarStarStarStarStar  —    (Patient since Tue Feb 08 00:00:00 MST 2022)

Very pro Very professional and courteous staff always a good experience.


StarStarStarStarStar Staff very professional and friendly. Doctor w... —    (Patient since Thu Oct 29 00:00:00 MDT 2020)

Staff very professional and friendly. Doctor was fantastic, very well educated, good communication skills and friendly. He will be my only eye doctor from now on.


StarStarNo StarNo StarNo Star Do not talk politics, while treating a patient.... —    (Patient since Fri Dec 09 00:00:00 MST 2022)

Do not talk politics, while treating a patient.


StarStarStarStarStar I loved interacting with Carmen during the pre-... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I loved interacting with Carmen during the pre-exam tests. She was efficient, knowledgeable and fun.


StarStarStarStarStar Once a year... kind of —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

Dr Klair is always welcome and professional. I'm glad she is my doctor.


StarStarStarStarStar Patient Care —    (Patient since Tue Aug 03 00:00:00 MDT 2021)

Receptionist, Melissa, was welcoming and friendly. During my appointment time, I observed support staff showing patience and kindness with older clients. Even during this pandemic, I felt safe and genuinely cared for. I appreciate all their efforts to provide an enjoyable experience. May God bless them all!


StarStarStarStarStar Excellent service in every area —    (Patient since Wed Dec 30 00:00:00 MST 2020)

Excellent service in every area


StarStarStarStarStar Staff are friendly, knowledgeable and ready to... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff are friendly, knowledgeable and ready to help. The office were very clean and well spread out for social distance protocol. Doctor was very understanding and knowledgeable for my needs. All around good visit.


StarStarStarStarStar Extremely professional in every way. I appreci... —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Extremely professional in every way. I appreciated all the COVID precautions. Carmen was great in her tech preparation and of course Dr. Klair was delightful, as always!


StarStarStarStarStar Very professional and welcoming.  —    (Patient since Wed Oct 12 00:00:00 MDT 2022)

Very professional and welcoming.


StarStarStarStarStar Questions are understandable  —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Questions are understandable


StarStarStarStarStar free lasik exam —    (Patient since Thu Aug 13 00:00:00 MDT 2020)

It verified for me that lasik was not available for me. They have the solution for me, as it is a cataract. Great doctors


StarStarStarStarStar La Quinta Office  —    (Patient since Sat Jan 21 00:00:00 MST 2023)

I really like the convenience of this office. Everytime I am scheduled an appointment, I arrive and the ladies at the front desk are so nice and accommodating. The doctors are so nice and willing to listen to any concerns you may have. The staff in the Optical Department are so very helpful and willing to take care of any and all needs concerning your glasses. I really like this office, all the staff, and the location.


StarStarStarStarStar Professional, clean, and friendly. Thorough exa... —    (Patient since Fri Jul 16 00:00:00 MDT 2021)

Professional, clean, and friendly. Thorough exam and not rushed.


StarStarStarStarStar Tom and Cynthia Kuhns. —    (Patient since Wed Apr 26 00:00:00 MDT 2023)

My husband and I always receive great service when we visit our DR. Ketover.


StarStarStarStarStar This is my first time here. I took My son and I... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This is my first time here. I took My son and I loved the service, DR. Winston was great.


StarStarStarStarStar Great team!! —    (Patient since Thu Aug 25 00:00:00 MDT 2022)

The team at Milauskas is friendly, professional, helpful and good at what they do. I’ve been a patient for 40-years, would recommend them to anyone.


StarStarStarStarStar Dr Luu is personable, thorough and communicated... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

Dr Luu is personable, thorough and communicated all my results and options for supplies and treatments. I would and will recommend him to my friends.


StarStarStarStarStar Dr Klair is the best —    (Patient since Fri Apr 29 00:00:00 MDT 2022)

Dr Klair is the best. She has been watching my eyes carefully for the past 5 years as I have been developing cataracts. It is now time for the surgery. She went over all my options and I am waiting for a call to schedule surgery.


StarStarStarNo StarNo Star Very disappointed my wife couldn’t come in to w... —    (Patient since Mon Oct 31 00:00:00 MDT 2022)

Very disappointed my wife couldn’t come in to wait. She has a bad back and had to go out and sit in hot car because she cannot walk any distance. Our other physicians allow us to wait indoors with this heat


StarStarStarStarStar I was extremely happy with the professionalism ... —    (Patient since Sat Apr 15 00:00:00 MDT 2023)

I was extremely happy with the professionalism of the doctor who examined my daughter’s eyes.


StarStarStarStarNo Star very thorough eye inspection and very courteous... —    (Patient since Wed Aug 04 00:00:00 MDT 2021)

very thorough eye inspection and very courteous staff.


StarStarStarStarStar Great Service and Care —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Easy setting up a appointment, seen right away


StarStarStarStarStar Great customer service and Dr. Luu is always he... —    (Patient since Fri Nov 17 00:00:00 MST 2023)

Great customer service and Dr. Luu is always helpful;.


StarStarStarStarStar Everyone was helpful and friendly.  —    (Patient since Tue Apr 04 00:00:00 MDT 2023)

Everyone was helpful and friendly.


StarStarStarNo StarNo Star Both my husband and I felt the time with the Dr... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Both my husband and I felt the time with the Dr was VERY rushed The time with the technician was very thorough


StarStarStarStarStar The only thing I didn’t like is that I could no... —    (Patient since Sat Aug 13 00:00:00 MDT 2022)

The only thing I didn’t like is that I could not see the price of the eyewear that Got wasn’t told to me before I got it


StarStarStarStarStar Well organized  —    (Patient since Tue Aug 04 00:00:00 MDT 2020)

It was well organized, few people in waiting room, all with masks, plenty of sanitizer, temperature taken and a short wait time


StarStarStarStarStar Very pleased with the whole experience, would d... —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

Very pleased with the whole experience, would definitely recommend to others.


StarStarStarStarStar Very professional office the most talented opht... —    (Patient since Wed Feb 01 00:00:00 MST 2023)

Very professional office the most talented ophthalmologist that I know of Dr. Ketover


StarStarStarStarStar Friendly, courteous and patient staff. Profess... —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

Friendly, courteous and patient staff. Professional and competent doctor! Optical department has a large selection of frames and very knowledgeable and helpful staff of opticians.


StarStarStarStarStar My visit took place during Covid 19 and I felt... —    (Patient since Thu Feb 23 00:00:00 MST 2023)

My visit took place during Covid 19 and I felt the staff went to great extents to keep safe distancing and cleanliness practices for the safety of all patients and staff. Dr. Lu and the staff were delightful and knowledgable.


StarStarStarStarStar Great service and professionalism —    (Patient since Wed Aug 24 00:00:00 MDT 2022)

Great service and professionalism


StarStarStarStarStar Already recommended Milauskas to a friend of mi... —    (Patient since Thu Jul 23 00:00:00 MDT 2020)

Already recommended Milauskas to a friend of mine!


StarStarStarStarStar Wait time was a little long. Apt was 1pm..sat i... —    (Patient since Sat Jul 25 00:00:00 MDT 2020)

Wait time was a little long. Apt was 1pm..sat in waiting area unti almos 2


StarStarStarStarStar Thank You —    (Patient since Sat Jul 25 00:00:00 MDT 2020)

My technician was wonderful, just like your entire staff. I have been a patient of Dr Ketover for 17 years and my care is outstanding. Thanks to all of you


StarStarStarStarStar Very good service and every one was so nice,Go... —    (Patient since Thu Aug 04 00:00:00 MDT 2022)

Very good service and every one was so nice, Going for cataract surgery hope this will be as nice!


StarStarStarStarStar Very professional staff !  —    (Patient since Wed Mar 23 00:00:00 MDT 2022)

Very professional staff !


StarStarStarStarStar Dr Fassato was very personable and professional... —    (Patient since Mon Aug 28 00:00:00 MDT 2023)

Dr Fassato was very personable and professional. Her exam was efficient and went very smoothly. Couldn't recommend her highly enough


StarStarStarStarStar Great Overall —    (Patient since Fri Jul 01 00:00:00 MDT 2022)

Great service, very clean and efficient even while dealing with the Covid pandemic


StarStarStarStarStar Great doctor. Waiting time is too long.  —    (Patient since Thu Jun 22 00:00:00 MDT 2023)

Great doctor. Waiting time is too long.


StarStarStarStarStar Friendly and helpful staff —    (Patient since Fri Aug 06 00:00:00 MDT 2021)

Friendly and helpful staff


StarStarStarStarStar  —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

My appointment handled courteously and efficiently. Very short wait. Very few people in waiting room area, premises clean and all personnel wearing masks during this COVID crisis. I highly recommend Dr. Ketover and Milaskas.


StarStarStarStarStar Have been a patient of Milauskas and had always... —    (Patient since Fri May 05 00:00:00 MDT 2023)

Have been a patient of Milauskas and had always been pleased with the eye care they have provided me over many years.


StarStarStarStarStar Your staff was very warm and professional.  —    (Patient since Fri Jul 23 00:00:00 MDT 2021)

Your staff was very warm and professional. I also felt very safe in regards to you providing extra efforts toward sanitation and potential exposure. Thank you.


StarStarStarStarStar No waiting. Courteous employees.. —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

No waiting. Courteous employees..


StarStarStarStarStar Great service every one is very fri —    (Patient since Sat Oct 29 00:00:00 MDT 2022)

Great service every one is very friendly


StarStarStarStarStar  —    (Patient since Wed May 11 00:00:00 MDT 2022)

I felt a friendly -and safe - welcome from the front office staff and I am always comfortable with Dr. Kettover's explanations,care and advise.


StarStarStarStarStar Very professional service given and all the eye... —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

Very professional service given and all the eye doctors are knowledgeable, patient and friendly.


StarStarStarStarStar Very safe environment, Dr Frasssto excellent!! —    (Patient since Tue May 24 00:00:00 MDT 2022)

Very safe environment, Dr Frasssto excellent!!


StarStarStarStarStar My yearly visit to Milaskas —    (Patient since Tue Nov 08 00:00:00 MST 2022)

My appt. was for my yearly check-up to include a question I had about possibly using contacts/a contact for reading. The exam went very well and my questions were answered. I did not need a new prescription for my glasses and I left with a new contact for my left eye specifically for reading. Very pleased.


StarStarStarStarNo Star .. — 

I liked Dr. Kelly very much. He was thorough, honest, put me at ease and has a sense of humor. Answered all my questions and didn't make me feel rushed.


StarStarStarStarStar Prompt, professional and very pleasing service ... —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

Prompt, professional and very pleasing service from the Receptionist to Dr. Kelley who was very thorough, asked the right questions and took a real interest in my concerns *****


StarStarStarStarStar A very safe environment. Also staff was helpful... —    (Patient since Tue Jun 21 00:00:00 MDT 2022)

A very safe environment. Also staff was helpful and very friendly.


StarStarStarStarStar The best... —    (Patient since Wed Jun 24 00:00:00 MDT 2020)

Convenient, great doctor (Ketover), good counsel. All that I could hope for.


StarStarStarStarStar Thank you much for outstanding customer service... —    (Patient since Sat Jul 30 00:00:00 MDT 2022)

Thank you much for outstanding customer service.


StarStarStarStarStar Excellent care —    (Patient since Fri May 27 00:00:00 MDT 2022)

Dr. Emberland is very efficient, thorough.


StarStarStarStarStar I was seen by Virginia Klair, MD to evaluate my... —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

I was seen by Virginia Klair, MD to evaluate my right eye after accidently touching it with something caustic. My eye was examined and questions answered.


StarStarStarStarStar Have been a patient for 20 plus years and am al... —    (Patient since Tue Sep 27 00:00:00 MDT 2022)

Have been a patient for 20 plus years and am always pleased to be seen by Dr. Alwes for my contact lens annual checkups.


StarStarStarStarStar Scheduled test was on time, administered profes... —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

Scheduled test was on time, administered professionally and efficiently. First class as always.


StarStarStarStarStar All personnel are efficient and effective, with... —    (Patient since Thu May 26 00:00:00 MDT 2022)

All personnel are efficient and effective, with pleasant personalities. All questions clearly answered.


StarStarStarStarStar Always a positive experience. Staff are all ver... —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

Always a positive experience. Staff are all very competent and pleasant


StarStarStarStarStar I'll keep it plain and simple just amazing serv... —    (Patient since Sat Apr 29 00:00:00 MDT 2023)

I'll keep it plain and simple just amazing service.


StarStarStarStarStar They took every precaution. The receptionist w... —    (Patient since Wed Jul 27 00:00:00 MDT 2022)

They took every precaution. The receptionist was very cordial and helpful, and of courrse, Dr. Embreck was wonderful.


StarStarStarStarStar  —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Doctor took time to explain procedures, answered questions and explained why.


StarStarStarStarStar Very pleased! —    (Patient since Wed Jan 10 00:00:00 MST 2024)

I am a repeat patient. I appreciate the professionalism from the front office to the back.


StarStarStarStarStar My appointment was with Marty Tornatore who has... —    (Patient since Wed Jul 20 00:00:00 MDT 2022)

My appointment was with Marty Tornatore who has been my Optometrist for a few years now. He is very easy to speak with and provides a very good explanation of his findings and recommendations. One leaves the office feeling confident with his diagnoses.


StarStarStarStarStar Kind drs. Great office. I'll be recommending al... —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

Kind drs. Great office. I'll be recommending all of you often.


StarStarStarStarNo Star I like working with your office very much but m... —    (Patient since Fri Jun 23 00:00:00 MDT 2023)

I like working with your office very much but my husband and I will never work with Dr Alwes again. He could have completed our appointments in 1/3 the time but he was too busy with his sidebar pontifications, he frequently goes off point with irrelevant stories and examples. I especially found it distasteful when he had to share how great he thinks Trump is and that Democrats are hypocrites. I stayed completely calm but was repulsed by His Attitude/negative energy.


StarStarStarStarStar Excellant service by Dr and personnel —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

Excellant service by Dr and personnel


StarStarStarStarStar It is always a pleasure to go to this office. —    (Patient since Sat Jun 06 00:00:00 MDT 2020)

It is always a pleasure to go to this office. All staff are polite, friendly and very helpful. They always have a great selection of frames. They work very well with children also.


StarStarStarStarStar Front desk check -in very professional and quic... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Front desk check -in very professional and quick. Dr. Luu very professional and efficient.


StarStarStarStarStar The Doctors and staff were very courteous and p... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The Doctors and staff were very courteous and professional.


StarStarStarStarStar The overall visit was great —    (Patient since Sat Jan 01 00:00:00 MST 1)

The wait time was reasonable and could be a little shorter, however considering what is going on in the country everything was fine. The Optometrist was terrific. Personable, professional and a great sense of humor. It was a great experience.


StarStarStarStarStar Dr. Klair is awesome! I appreciate her expertis... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Klair is awesome! I appreciate her expertise & patience. She answers all of my questions and provides excellent care


StarStarStarStarStar Dr. T is very good. He's now my go-to guy ther... —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

Dr. T is very good. He's now my go-to guy there.


StarStarStarStarStar Excellent staff overall. —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

Excellent staff; my "nurse/assistant" was both very professional and had a superior "bedside" manner. Great job, since I am a wimp when it comes to eye exams.


StarStarStarStarStar Great experience  —    (Patient since Thu Aug 11 00:00:00 MDT 2022)

Always great to see Dr Klair! She provides very clear informative diagnosis and is so pleasant. Reception was much improved even though she was very busy. Definitely sets the tone for your visit.


StarStarStarStarStar I was impressed how well the office was set up ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was impressed how well the office was set up to bring patients in and out .


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I've always been very pleased with the amount of time Dr. Ketover takes to listen and recommend actions. On this visit, the care that the entire staff exhibited to keep patients and employees safe from the Corona -19 virus was wonderful. Constant cleaning, separation of chairs in the office, distance scheduling of appointments and more created a reassuring environment. THANK YOU !!


StarStarStarStarStar I appreciate the care that is given regarding t... —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

I appreciate the care that is given regarding temperature taking, wearing masks on arrival for my appointment, and the cleaning before and after each patient is put in a room.


StarStarStarStarStar Safety was impressive, promptness was appr... —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Safety was impressive, promptness was appreciated, report was well and informative. Thank you


StarStarStarStarStar dr.ketover does an excellent jobs with me. Very... —    (Patient since Fri Nov 11 00:00:00 MST 2022)

dr.ketover does an excellent jobs with me. Very low key he thinks things out then tells you what he is going to do love that


StarStarStarStarStar Excellent doctor —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

Dr. Kelley is my doctor. He performed cataract removal surgery on both of my eyes and did a fantastic job. I am very happy with the results and the entire procedure was well-organized.


StarStarStarStarStar The employees were professional and helpful —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

The employees were professional and helpful


StarStarStarStarStar Timely and delay free appointment —    (Patient since Thu May 21 00:00:00 MDT 2020)

Timely and delay free appointment


StarStarStarStarStar On time and courteous. I felt that they were do... —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

On time and courteous. I felt that they were doing everything to make me feel safe during this pandemic.


StarStarStarStarStar Dr Ketover, wonderful. His Assistant wonderful... —    (Patient since Wed Aug 11 00:00:00 MDT 2021)

Dr Ketover, wonderful. His Assistant wonderful too.


StarStarStarStarStar Dr. Ketover is a treasure, highly skilled & he ... —    (Patient since Wed Feb 28 00:00:00 MST 2024)

Dr. Ketover is a treasure, highly skilled & he listens and makes wonderful suggestions in any problems that occur with glaucoma. The staff (reception ladies) and medical personnel are all "First-Class".


StarStarStarStarStar  —    (Patient since Fri Mar 13 00:00:00 MDT 2020)

I really liked the manner in which Dr. Eberland (sic) interacted with me. He was very responsive to my questions and provided succinct information. He took the time to make sure he provided the most appropriate prescription for my needs. Generally, a very pleasant Doctor, obviously very smart. I have seen him twice in the last two years.


StarStarStarStarStar Excellent care. Easy to get appointment. Great ... —    (Patient since Fri May 27 00:00:00 MDT 2022)

Excellent care. Easy to get appointment. Great care.


StarStarStarStarStar I felt very comfortable and had confidence in m... —    (Patient since Thu May 11 00:00:00 MDT 2023)

I felt very comfortable and had confidence in my Doctor


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always very satisfied with Dr. Ketover exam.


StarStarStarStarStar Milauskas Eye Institute ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Milauskas Eye Institute is a very professional optometrist office. There was very little wait time and once I was called the testing procedure was very professional and I was finished in no time at all. The entire staff was very courteous and sympathetic to my needs.


StarStarStarStarStar Our Eye Exam and Purchase of Glasses —    (Patient since Thu May 04 00:00:00 MDT 2023)

The appointment was made and handled well. Dr. Lu and his assistant did a very complete and detailed eye examination. They were very kind and willing to explain the results and answer any questions. We think the most of Dr. Lu and appreciate his detail to examining our eyes. We got wonderful help picking out frames and explanation of the lens available. All employees are the best! Thank You


StarStarStarStarStar On time, professional and thorough. —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

On time, professional and thorough.


StarStarStarStarStar well treated,,,caring...first rate service....n... —    (Patient since Sat Jan 01 00:00:00 MST 1)

well treated,,,caring...first rate service....nice


StarStarStarStarStar Dr. Kelley —    (Patient since Mon Dec 12 00:00:00 MST 2022)

My appointment with Dr. Kelley was favorable and informative. I trust his recommendation for laser surgery to correct my problem.


StarStarStarStarStar Dr Marshak —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Marshak was pleasant, examination thorough, and effective. His directions to me were good and the prescribed medication applied to my left eye lid worked very well. I recommend him.


StarStarStarStarStar All office staff is very courteous, friendly an... —    (Patient since Sat Jul 09 00:00:00 MDT 2022)

All office staff is very courteous, friendly and professional.


StarStarStarStarStar Everyone was so nice and friendly.  —    (Patient since Fri Feb 28 00:00:00 MST 2020)

Everyone was so nice and friendly.


StarStarStarStarStar Very thorough and professional —    (Patient since Fri May 19 00:00:00 MDT 2023)

Very thorough and professional


StarStarStarStarStar The office staff is very professional and well ... —    (Patient since Wed Feb 19 00:00:00 MST 2020)

The office staff is very professional and well trained.


StarStarStarStarNo Star Examination was quick. Result explained clearly... —    (Patient since Tue Jul 19 00:00:00 MDT 2022)

Examination was quick. Result explained clearly.


StarStarStarStarStar Professional Personnel thru out the whole offic... —    (Patient since Mon Feb 24 00:00:00 MST 2020)

Professional Personnel thru out the whole office (technician,Dr., front desk for any future appointments).


StarStarStarStarStar Dr. Klair is the best. Always friendly and comp... —    (Patient since Tue Mar 22 00:00:00 MDT 2022)

Dr. Klair is the best. Always friendly and competent. Has treated me well for last three years. Staff is very efficient and professional.


StarStarStarStarStar Great office with quality care and professional... —    (Patient since Fri Feb 21 00:00:00 MST 2020)

Great office with quality care and professional staff...


StarStarStarStarStar We love going to Milauskas my wife and myself. ... —    (Patient since Sat Feb 22 00:00:00 MST 2020)

We love going to Milauskas my wife and myself. Everyone treats us with respect and polite. We are very happy to go to this clinic and we recommend our friends there. Thank You Staff from Milauskas Eye Institute.


StarStarStarStarStar Very professional this office in La Quinta is G... —    (Patient since Thu Nov 03 00:00:00 MDT 2022)

Very professional this office in La Quinta is Great


StarStarStarStarStar Everyone was friendly and helpful. —    (Patient since Fri Sep 16 00:00:00 MDT 2022)

Everyone was friendly and helpful.


StarStarStarStarStar Friendly, efficient and professional —    (Patient since Wed Jul 20 00:00:00 MDT 2022)

From the moment I walked in to the follow up the next day from Mike the Tech, everything and everyone operated in an efficient, friendly and professional manner. Whomever orients and trains this group gets kudos from me. Well done and it shows.


StarStarStarStarStar Staff was courteous and professional —    (Patient since Wed Jan 04 00:00:00 MST 2023)

Staff was courteous and professional


StarStarStarStarStar Easy no long wait and frien —    (Patient since Tue Jun 27 00:00:00 MDT 2023)

Easy no long wait and friendly


StarStarStarStarStar Professional and organized office.  —    (Patient since Fri Apr 22 00:00:00 MDT 2022)

Professional and organized office.


StarStarStarStarNo Star Took me on time and exam was efficient —    (Patient since Thu Feb 15 00:00:00 MST 2024)

Took me on time and exam was efficient


StarStarStarStarNo Star Quick and thorough service. —    (Patient since Tue Feb 07 00:00:00 MST 2023)

Quick and thorough service.


StarStarStarStarStar  —    (Patient since Fri Feb 07 00:00:00 MST 2020)

I like my Dr and his concerns about my eye care. He was able to explain his concerns for current and future issues.


StarStarStarStarStar Was seen within 5 minutes of appointment time, ... —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Was seen within 5 minutes of appointment time, 1st associate, courteous, efficient and very knowledgeable. Eyes were dilated and shortly thereafter Dr. Ketover did his examination, explained procedures and recommendations and I was done. Very professional and thorough. My appointments over the years have always been handled in this manner.


StarStarStarStarStar pleasant, timely, professional, was my experien... —    (Patient since Sat Jan 01 00:00:00 MST 1)

pleasant, timely, professional, was my experience. Thank you. Claudine Ray


StarStarStarStarStar Good to hear that all is well. Thank you! —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Good to hear that all is well. Thank you!


StarStarStarStarStar Dr. Claire is fun and smart, and she told me I ... —    (Patient since Tue Feb 04 00:00:00 MST 2020)

Dr. Claire is fun and smart, and she told me I don’t need to wear glasses anymore. Yay!


StarNo StarNo StarNo StarNo Star Not impressed... Dr T is unacceptable. —    (Patient since Tue Jan 28 00:00:00 MST 2020)

Not impressed... Dr T is unacceptable.


StarStarStarStarStar Patient Billie Jo - LaQuinta —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff/Drs very polite, fun, informative and kind. Thoroughly explained all tests, results and possible procedures. Although, am still waiting for followup call to schedule my procedure dates !!


StarStarStarStarStar Always the best! —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Very happy with Dr. Tratore(sp.) and his exam, the time he took to explain and address my concerns, and the eyeglass fitter was very helpful when first frames turned out to be very uncomfortable. I always recommend Milauskas to people who inquire about the best eye care providers in the area.


StarStarStarStarNo Star New girl that checked me out b 4 Dr was pleasan... —    (Patient since Tue Dec 27 00:00:00 MST 2022)

New girl that checked me out b 4 Dr was pleasant and knew what she was doing; may only be at your place 6 months but well worth keeping. Pam at eye glass counter was her usual pleasant self also.


StarStarStarStarStar This is a very professional organization. When... —    (Patient since Wed Feb 17 00:00:00 MST 2021)

This is a very professional organization. When we first started to use the Dr's at Milaukas they had a tendency to keep you waiting no matter what type of appt you had. That fault has been corrected. We have continued to use their services as the Dr's are excellent. My husband had recent cataract surgery and the procedure was quick, prescriptions sent in quickly and Dr. Ketover was excellent. The nurses and assistance are very kind. We would definitely recommend.


StarStarStarStarStar The office staff checked me in immediately and ... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

The office staff checked me in immediately and I only waited a couple of minutes before being taken to the exam room. Dr. Kelly was very thorough and I would recommend his to any of my friends.


StarStarStarStarStar The experience was very professional and thorou... —    (Patient since Tue May 10 00:00:00 MDT 2022)

The experience was very professional and thorough.. I asked questions and I got answers that were helpful and forthright.


StarStarStarStarStar eye exam and glasses were fulfilled with no has... —    (Patient since Thu Apr 14 00:00:00 MDT 2022)

eye exam and glasses were fulfilled with no hassle. Jaimie is an excellent optician


StarStarStarStarStar Doing the pre op was very easy and informative.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Doing the pre op was very easy and informative.


StarStarStarStarStar Competency —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very competent surgeon and staff. Everything was handled very professionally. I felt completely secure.


StarStarStarStarStar Highly recommend this office. Great staff.  —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Highly recommend this office. Great staff.


StarStarStarStarStar We're moving out of state, so very sorry to be ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

We're moving out of state, so very sorry to be leaving the good people at Milauskas Eye behind after 15 years as patients there. Dr. Alwes and Dr. Roth always provided excellent service, professional but friendly, and had a true interest in their patients. Thanks to them and all the other wonderful staff at Milauskas.


StarStarStarStarStar Very efficient, very professional, very friendl... —    (Patient since Tue Dec 31 00:00:00 MST 2019)

Very efficient, very professional, very friendly!


StarStarStarStarStar I think Dr. Klair is the best! —    (Patient since Mon Feb 13 00:00:00 MST 2023)

I think Dr. Klair is the best!


StarStarStarStarStar Dr. Klair —    (Patient since Tue May 17 00:00:00 MDT 2022)

This was the first time I met with Dr. Klair. She was professional, personable, and listened to what I had to say. I look forward to having more appointments with her.


StarStarStarStarStar They took me EXACTLY on time!  —    (Patient since Mon Dec 05 00:00:00 MST 2022)

They took me EXACTLY on time! When the nurse was finished with her exam with me, the doctor was in checking me out within 4 - 5 minutes. Dr. Ketover was his positive, cheerful personality as always, he gave me my new prescription and I was back in my car going home within 35 minutes! I couldn't be happier with my experience!


StarStarStarStarStar Happy camper —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

I am extremely pleased with my service I received from Milauskas eye center.


StarStarStarStarNo Star  —    (Patient since Tue Feb 18 00:00:00 MST 2020)

I was supposed to get a phone call concerning the status of a very special appointment (this on Friday morning). Did not get a call back. I finally called late afternoon. I didn't want to wait all weekend in suspense about what was a minor emergency.


StarStarStarStarStar The best! —    (Patient since Thu Jan 05 00:00:00 MST 2023)

I've been going to Milauskas Eye Institute since it was just Dr. Milauskas in 1970. I've always have had great service. I have Dr. Alwies as my doctor there now. He's a great contact lens specialist and very personable.


StarStarStarStarStar Dr. Alwes is very thorough and personable. —    (Patient since Wed Jan 04 00:00:00 MST 2023)

Dr. Alwes is very thorough and personable.


StarStarStarStarStar  —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

I've been a Milauskas patient for more than a decade. That has included successful cataract surgery and ongoing care for glaucoma, which continues to keep the condition stable and under control. The staff and care provided by the institute is absolutely first rate.


StarStarStarStarStar Every one was excellent starting with Dr. Keta... —    (Patient since Wed Dec 04 00:00:00 MST 2019)

Every one was excellent starting with Dr. Ketaver..professional..friendly...respectful...thank you all


StarStarStarStarStar After many years of seeing Dr. Ketover I still... —    (Patient since Wed Jan 10 00:00:00 MST 2024)

After many years of seeing Dr. Ketover I still get impressed by his personal friendliness and his professional demeanor!


StarStarStarStarStar Employees very nice and professional. Office i... —    (Patient since Wed Feb 17 00:00:00 MST 2021)

Employees very nice and professional. Office is clean and welcoming. Loved Dr. K. Pleasant, professional and took the time to explain the process.


StarStarStarStarStar Excellent appointment reminders online, from th... —    (Patient since Thu Dec 01 00:00:00 MST 2022)

Excellent appointment reminders online, from the moment I made the appointment until now.


StarStarStarStarStar On Time, no waiting. Explained all. —    (Patient since Sat Jan 01 00:00:00 MST 1)

On Time, no waiting. Explained all.


StarStarStarStarStar I like how the Dr explains what is going on wit... —    (Patient since Mon Jan 30 00:00:00 MST 2023)

I like how the Dr explains what is going on with my eyes & is very patient. Especially when he takes time to ask me is there anything I want to discus!!!!!! The staff is also awesome!


StarNo StarNo StarNo StarNo Star Customer service for billing is not good —    (Patient since Thu Nov 21 00:00:00 MST 2019)

Customer service for billing is not good


StarStarStarStarStar First-Class in every way... —    (Patient since Wed Feb 28 00:00:00 MST 2024)

I think everything about your office/staff and the doctors are all excellent.


StarStarStarStarStar Same-day appointment —    (Patient since Wed Aug 03 00:00:00 MDT 2022)

I was seen the same day I called regarding my eye. Dr. T and staff were very pleasant and accommodating. I have been a patient at Milauskas for 22 years. Wouldn't change.


StarStarStarStarStar Excellent care. MD so knowledgeable and able t... —    (Patient since Wed Mar 29 00:00:00 MDT 2023)

Excellent care. MD so knowledgeable and able to convey treatment plan in layman’s terms. Dental technician thorough and nice. Thanks for short wait time.


StarStarStarStarStar Great professional and courteous staff. Dr Keto... —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

Great professional and courteous staff. Dr Ketover is the best!


StarStarStarStarStar I've been going here for years and have always ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I've been going here for years and have always had excellent service and care. Now I'm ready for lens replacement and looking forward to no glasses.


StarStarStarStarStar I was upset because after waiting a 1/2 hour wa... —    (Patient since Fri May 13 00:00:00 MDT 2022)

I was upset because after waiting a 1/2 hour watching people come in see the doctors and leave I went to ask why it was taking so long. It seems my chart had not been pulled up!! This was upsetting!


StarStarStarStarStar Dr. Klair is the BEST!!!!!!!!!!!!!!!!!!!!!!!!! —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

Dr. Klair is the BEST!!!!!!!!!!!!!!!!!!!!!!!!!


StarStarStarStarStar the service was excellent; the doctor the best —    (Patient since Fri Dec 09 00:00:00 MST 2022)

the service was excellent; the doctor the best


StarStarStarStarStar . —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

Dr. Tornatore was very through and explained things very clearly. Also explained things that may be needed down the line. Pam Green was very helpful in selection of two new glasses. Overall, a very good experience.


StarStarStarStarStar Always first classservice by a competent and ef... —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

Always first classservice by a competent and efficient staff.


StarStarStarStarStar Efficient and friendly staff and ophalmologist.... —    (Patient since Tue May 17 00:00:00 MDT 2022)

Efficient and friendly staff and ophalmologist.


StarStarStarStarStar Every thing was fine until the pricing of new g... —    (Patient since Wed Apr 12 00:00:00 MDT 2023)

Every thing was fine until the pricing of new glasses. I purchased new ones, but I feel it was too much.


StarStarStarStarStar Dr. Klair & Staff, are fabulous! I appreciate, ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Klair & Staff, are fabulous! I appreciate, all that they do for me!


StarStarStarStarStar The doctors and staff there are the best. —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

The doctors and staff there are the best.


StarStarStarStarStar Appreciate the time and information I received ... —    (Patient since Wed Dec 18 00:00:00 MST 2019)

Appreciate the time and information I received from Dr. Emberland. He’s always very thorough with my eye exams and gives me guidance so I can decide on how I want to proceed.


StarStarStarStarStar All the Doctors were very friendly and professi... —    (Patient since Mon Oct 07 00:00:00 MDT 2019)

All the Doctors were very friendly and professional. I could not have asked for better help.


StarStarStarStarStar Dr. Ketover is one of my favorite doctors.  —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

Dr. Ketover is one of my favorite doctors. The staff is smiling and pleasant and they usually address me as Mrs. which I prefer from a young staff.


StarStarNo StarNo StarNo Star Please do not send me 3 e-mails for the appt. O... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Please do not send me 3 e-mails for the appt. One of them was 3 weeks back, the other one was a week ago and the third was the day before the appt. This is a time waster on everyones time.,., Thank you. Eileen Miller


StarStarStarStarStar Very Happy with your service  —    (Patient since Sat Nov 19 00:00:00 MST 2022)

Very Happy with your service


StarStarStarStarStar Professional and friendly and knowledgeable!  —    (Patient since Wed Oct 18 00:00:00 MDT 2023)

Professional and friendly and knowledgeable! Immaculate offices and they are always updating the equipment ! I have been going there for years and highly recommend this office!


StarStarStarStarStar Dr. Luu —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Luu was excellent, and, most informative as well as easy to communicate With during my examination.


StarStarStarStarNo Star I waited 40 minutes before seeing a technician.... —    (Patient since Wed Jul 12 00:00:00 MDT 2023)

I waited 40 minutes before seeing a technician. She tested my eyes and then asked if this was a healthy eye exam. I was there for a lasik consult. I waited another 15 minutes. . We then went for another test . I waited another 5 minutes until the doctor arrived. Just as we began the doctor was interrupted and asked to look at another patient. My appt was at 9:15. i left at 10:45 am. This should not happen.


StarStarStarStarStar Always pleased with my appointments - excellent... —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

Always pleased with my appointments - excellent treatment & fine & professional doctors.


StarStarStarStarStar Very good experience  —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

I have nothing but praise for Dr. KELLY AND the assistants


StarStarStarStarStar I was surprised —    (Patient since Wed Nov 03 00:00:00 MDT 2021)

I was surprised it only took about 5 minutes from the time I walked in until I saw the doctor


StarStarStarStarStar  —    (Patient since Thu Mar 30 00:00:00 MDT 2023)

Everyone is always extremely knowledgeable, kind and professional. Thank you.


StarStarStarStarStar I only had to wait about five minutes to see Dr... —    (Patient since Fri Jun 17 00:00:00 MDT 2022)

I only had to wait about five minutes to see Dr. Ketover. The staff were all very efficient, and Dr. Ketover answered all of our questions.


StarStarStarStarStar Dr Tortorni is the reason I drive from Tucson,... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Tortorni is the reason I drive from Tucson,AZ


StarStarStarStarStar  —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

TOOK ME ON TIME. SMOOTH PROCESS.


StarStarStarStarStar Everyone that I was involved with was very nice... —    (Patient since Tue Apr 05 00:00:00 MDT 2022)

Everyone that I was involved with was very nice and professional.


StarStarStarStarNo Star Took 1 1/2 hours for my exam —    (Patient since Thu Sep 12 00:00:00 MDT 2019)

Took 1 1/2 hours for my exam. I was sitting alone at least 1/2 h waiting for Dr. Then had to wait again because the assistant forgot to put drops in my eyes to dilate my pupils.


StarStarStarStarStar Before Milauskas, I had tried several opticians... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Before Milauskas, I had tried several opticians in the area and just wasn't happy. During my eye exam and frames try-on, every single staff member was smiling and happy to help. Now I always recommend the La Quinta location to my friends and family. I came referred by my fiance, who always seems to have the best decisions made for me haha.


StarStarStarStarStar Staff is curtious and knowledgable  —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

Staff is courteous and knowledgeable


StarStarStarStarStar Wonderful office! —    (Patient since Wed Jan 10 00:00:00 MST 2024)

Wonderful office, clean, professional. Always a pleasure to go in there!


StarStarNo StarNo StarNo Star My mid and short range eye sight is not as good... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My mid and short range eye sight is not as good as expected. Am particularly dissapointed at having double vision at 6-10’. Hopefully this will improve in time.Long range vision is good.


StarStarStarStarStar Dr T is amazing....best ever.  —    (Patient since Tue Oct 05 00:00:00 MDT 2021)

Dr T is amazing....best ever.


StarStarStarStarStar Everyone was very professional.  —    (Patient since Tue Dec 15 00:00:00 MST 2020)

Everyone was very professional.


StarStarStarStarStar Rosemarie Pirri —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very pleased with Doctor and staff.


StarStarStarStarStar Love Dr. Emberlan. He is friendl... —    (Patient since Thu Sep 22 00:00:00 MDT 2022)

Love Dr. Emberlan. Very thorough. He is friendly and professional.


StarStarStarStarStar The staff is great, very professional and Dr. K... —    (Patient since Wed Dec 21 00:00:00 MST 2022)

The staff is great, very professional and Dr. Ketover is the best.


StarStarStarStarStar GREAT SERVICE —    (Patient since Fri Aug 19 00:00:00 MDT 2022)

GREAT SERVICE, APPOINTMENT ON TIME, VERY THOROUGH AND PLEASANT PEOPLE.


StarStarStarStarStar Dr. Klair is a consummate professional who take... —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Dr. Klair is a consummate professional who takes the time to interact with her patients. She explains matters in a way in which the layman understands. She exudes warmth with her personality.


StarStarStarStarStar  —    (Patient since Wed Oct 12 00:00:00 MDT 2022)

Dr. Ketover is a wonderful Doctor. He listens to what my concerns were and took care of them.


StarStarStarStarStar  —    (Patient since Wed May 04 00:00:00 MDT 2022)

Your Drs. and technicians are great. Just got the most through exam ever.


StarStarStarStarStar I very much appreciate Dr. Bart Ketover's time ... —    (Patient since Wed Sep 21 00:00:00 MDT 2022)

I very much appreciate Dr. Bart Ketover's time effort and skill and kindness. He is very knowledgeable and cutting edge in his recommendations. He is also a very nice and caring doctor. He has a good personality and is not ego driven.


StarStarStarStarStar I have total confidence in the doctors. Wait ti... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have total confidence in the doctors. Wait time is usually minimal. Office staff is cordial.


StarStarStarStarStar Very happy with the service and everyone in the o —    (Patient since Fri Oct 11 00:00:00 MDT 2019)

Very happy with the service and everyone in the office is very helpful


StarStarStarStarStar Always a good experience. —    (Patient since Thu Feb 16 00:00:00 MST 2023)

Always a good experience.


StarStarStarStarStar You were able to get me in the same day I calle... —    (Patient since Wed Jul 20 00:00:00 MDT 2022)

You were able to get me in the same day I called with a problem.


StarStarStarStarStar Very pleased with Dr Maslin!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very pleased with Dr Maslin! I have very complicated eyes and she has done more to help with my glaucoma & Other eye issues! She has worked with & referrer me to other specialists! Dr Maslin is the best!


StarStarStarStarStar ease of getting appointment —    (Patient since Wed Aug 07 00:00:00 MDT 2019)

I discovered a vision problem and called for an appointment. i was fit in on the day i called. I so appreciated this accommodation. Most times there is a waiting period and that is fine. I am just glad i have the solution already in the works!


StarStarStarStarStar Best eye care in the desert. —    (Patient since Tue Aug 15 00:00:00 MDT 2023)

I have been going to the Milauskas Eye Institute for the last 10 years and they are very though and have the latest medical equipment. I highly recommend this medical group.


StarStarStarStarStar Upcoming surgeries —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

I look forward to my upcoming operations, I have ultimate confidence in their skills.


StarStarStarStarStar Everyone in office very helpful. Dr Maslin is t... —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

Everyone in office very helpful. Dr Maslin is the best!


StarStarStarStarStar Good, attentive physician services —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Good, attentive physician services


StarStarStarStarStar Dr Alwes was very informative. He answered my q... —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

Dr Alwes was very informative. He answered my questions to my satisfaction.


StarStarStarStarStar Exams are thorough and the doctors take the tim... —    (Patient since Fri Jul 22 00:00:00 MDT 2022)

Exams are thorough and the doctors take the time to explain results, discuss any changes seen in the eye, answer any questions.


StarStarStarStarStar The staff was great!! Had such a great experien... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff was great!! Had such a great experience!!!


StarStarStarStarStar Everything was excellent as always! —    (Patient since Fri Jun 09 00:00:00 MDT 2023)

Everything was excellent as always!


StarStarNo StarNo StarNo Star Rude —    (Patient since Tue Jul 26 00:00:00 MDT 2022)

Unfortunately, the extremely rude employee who I encountered overshadowed the rest of the office visit.


StarStarStarStarStar  —    (Patient since Fri May 12 00:00:00 MDT 2023)

Milauskas Eye Institute has finally hired a well qualified - MD Patrick S Kelley - I have been a patient since the day you opened and have finally had an appointment with a knowledgeable eye MD. I can see why the large turnover. Thank You Dr Kelley looks like I am finally getting results and not wrong answers. Marie Kosich


StarStarNo StarNo StarNo Star Dissatisfied Patient —    (Patient since Fri Jul 26 00:00:00 MDT 2019)

The office experience was good...however....My surgery was unsuccessful and still cannot drive and the cataract was not removed...due to the doctor's inexperience/knowledge with my situation..After all the pictures that were taken pre-op you'd think this would not have happened!


StarStarStarStarStar Professional staff and excellent technologyy —    (Patient since Wed Aug 30 00:00:00 MDT 2023)

Professional staff and excellent technologyy


StarStarStarStarStar Staff is friendly and Dr, Marty T. Very persona... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff is friendly and Dr, Marty T. Very personable and efficient!


StarStarStarStarStar I have already told 2 coworkers about this offi... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have already told 2 coworkers about this office and that they are open on Saturdays. They plan to make appts.


StarStarStarStarStar Loved Dr. Tornatore … appreciated him taking ti... —    (Patient since Wed Mar 01 00:00:00 MST 2023)

Loved Dr. Tornatore … appreciated him taking time to explain things and caring about me as a patient. I would definitely recommend this doctor to my family and friends.


StarStarStarStarStar My doctor was kind and efficient. I always enjo... —    (Patient since Fri Jan 07 00:00:00 MST 2022)

My doctor was kind and efficient. I always enjoy my experience there.


StarStarStarStarStar Dr Jessica Maslin —    (Patient since Sat Jan 01 00:00:00 MST 1)

This was the first time I saw Dr. Jessica Maslin for an exam & to hear the results from a field test I had taken last month. She answered all my questions and addressed my concerns. She was pleasant, professional and straight forward. I can honestly say I left feeling pretty good about the condition of my eyes and look forward to my next appointment in six months.


StarStarStarStarStar The best eye doctors I have ever had. —    (Patient since Wed May 04 00:00:00 MDT 2022)

The best eye doctors I have ever had.


StarStarStarStarStar Via an eye test, they found that I have a hole ... —    (Patient since Tue Jul 02 00:00:00 MDT 2019)

Via an eye test, they found that I have a hole in my retina and a wrinkle in my other eye. I’m very happy they ordered the test.


StarStarStarStarStar Got an early appointment to see Dr. Klair for a... —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

Got an early appointment to see Dr. Klair for a posterior capsule opacification issue


StarStarStarStarStar  —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

I did not have to wait more than 10 minutes before my name was called.


StarStarStarNo StarNo Star Long wait time for an early morning appointment. —    (Patient since Tue Feb 28 00:00:00 MST 2023)

Had a 8:50AM appt, was not taken back until 9:25AM. Did not see doctor until 9:45AM. One hour after appointment time. I think an acceptable wait is 15 mins. I believe they did not put my chart out in the proper place.


StarStarStarStarStar The staff was very friendly and helpful. And on... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff was very friendly and helpful. And on time.


StarStarStarStarStar Office staff is polite and efficient. All the d... —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

Office staff is polite and efficient. All the doctors I have met were professional and provided all the services I required.


StarStarStarStarStar I thought the eye exam was thorough and all my ... —    (Patient since Wed Mar 08 00:00:00 MST 2023)

I thought the eye exam was thorough and all my questions were answered efficiently and professionally.


StarStarStarStarStar Dr. Ketover is the BEST. Staff is great as well... —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Dr. Ketover is the BEST. Staff is great as well.


StarStarStarStarStar Carmen did a terrific job! —    (Patient since Wed Apr 12 00:00:00 MDT 2023)

Carmen did a terrific job!


StarStarStarStarStar Wonderful staff and Doctors.  —    (Patient since Tue Jul 18 00:00:00 MDT 2023)

Wonderful staff and Doctors.


StarStarStarStarStar Thank you! —    (Patient since Fri Feb 03 00:00:00 MST 2023)

Dr. Tornatore and Dr. Chan saved my eye and for that I’m grateful!


StarStarStarStarStar Jon emberland examined my eyes for a new prescr... —    (Patient since Fri Aug 12 00:00:00 MDT 2022)

Jon emberland examined my eyes for a new prescription. He was friendly and gave me a very thorough exam. I’m appreciative. Thank you!!


StarStarStarStarNo Star  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Well organized. Minimal wait time. Need more than one toilet for visitors.


StarStarStarStarStar Dr. Clare and the staff are excellent. Very p... —    (Patient since Mon Nov 14 00:00:00 MST 2022)

Dr. Clare and the staff are excellent. Very professional and courteous.


StarStarStarStarStar I was pleased with the service and efficiency, —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was pleased with the service and efficiency,


StarStarStarStarStar Dr. Winston Alwes is great and he always commu... —    (Patient since Thu Sep 15 00:00:00 MDT 2022)

Dr. Winston Alwes is great and he always communicates a clear message. Excellent Jim Murphy


StarStarStarStarStar Dr's very knowledgeable & Smart! —    (Patient since Thu Jun 20 00:00:00 MDT 2019)

Dr's very knowledgeable & Smart!


StarStarStarStarNo Star I was not happy with the 50 minute wait for my ... —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

I was not happy with the 50 minute wait for my appointment. Other than that, it was a good experience once I saw the doctor.


StarStarStarNo StarNo Star Disappointing visit. Long wait, past appointmen... —    (Patient since Thu Jun 30 00:00:00 MDT 2022)

Disappointing visit. Long wait, past appointment, at what seemed like not a very busy time. Rather casual attitude compared to previous appointments.


StarStarStarStarStar Loved Dr Maslin!!! She’s very accomplished and... —    (Patient since Thu Aug 10 00:00:00 MDT 2023)

Loved Dr Maslin!!! She’s very accomplished and I feel fortunate to have seen her


StarStarStarStarStar Vision restored  —    (Patient since Tue Oct 17 00:00:00 MDT 2023)

Vision restoration is guaranteed


StarStarStarStarStar Timely, professional, focused, thorough and ve... —    (Patient since Wed May 11 00:00:00 MDT 2022)

Timely, professional, focused, thorough and very pleasant.


StarStarStarStarStar Dr. Ketover and all the other doctors are extre... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ketover and all the other doctors are extremely professional, friendly and willing to take extra time to listen.


StarStarStarStarStar Professional front office staff and Dr. Yoh was... —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Professional front office staff and Dr. Yoh was excellent! All around a great visit


StarStarStarStarStar Excellent people.  —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

Excellent people. Very professional


StarStarStarStarStar First time with Dr. Klair..I was very impressed... —    (Patient since Tue May 28 00:00:00 MDT 2019)

First time with Dr. Klair..I was very impressed how she took the time to help me understand about how to care for my eyes because they have been very sore and tired. I especially liked how she used the words"after many of decades" rather than... u are an old lady ..:) Seriously, great appt. I will see her again :)


StarStarStarStarStar All the staff treated me in a caring and profes... —    (Patient since Thu Jun 15 00:00:00 MDT 2023)

All the staff treated me in a caring and professional manner.


StarStarStarStarStar Dr Tornatore was professional and knowledgeable... —    (Patient since Tue May 28 00:00:00 MDT 2019)

Dr Tornatore was professional and knowledgeable. I would highly recommend him.


StarStarStarStarStar Every moment from the time you walk in the door... —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Every moment from the time you walk in the door for your appointment is always a very good experience. I only have to come once a year, and from the receptionist to the technician, to seeing Dr. Ketover makes my visit a good visit. I think patients are always a bit nervous, and everyone there makes you feel like you have received the best possible off visit.


StarStarStarStarNo Star Dr Ketover is very patient and great. Listens a... —    (Patient since Wed May 22 00:00:00 MDT 2019)

Dr Ketover is very patient and great. Listens and exp;lains. Never feel rushed. Though I'm still waiting for the office to get back to me re seeing a neuro opthmalagist at UCLA


StarStarStarStarStar Dr Klair was quick, to the point, and no nonsen... —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

Dr Klair was quick, to the point, and no nonsense....


StarStarStarStarStar  —    (Patient since Wed Feb 28 00:00:00 MST 2024)

I wish all medical offices and staff were operated as wonderfully as you do. My experience has always been "First Class" and that includes a very skilled doctor


StarStarStarStarStar The staff is always friendly and helpful. —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

The staff is always friendly and helpful.


StarStarStarStarNo Star Didn’t seem right when I had to pay $20 copay b... —    (Patient since Tue Jul 13 00:00:00 MDT 2021)

Didn’t seem right when I had to pay $20 copay before I saw the doc and another $30 after seeing the doc for about 10 minutes.


StarStarStarStarStar Great consideration and care —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Great consideration and care


StarStarStarStarStar Both my wife and I go to your place and are ver... —    (Patient since Wed Jul 20 00:00:00 MDT 2022)

Both my wife and I go to your place and are very happy with our care.


StarStarStarStarStar everyone was friendly and helpful. Exam was ver... —    (Patient since Thu Mar 10 00:00:00 MST 2022)

everyone was friendly and helpful. Exam was very thorough.


StarStarStarStarStar Excellent people. Very talented doctor. —    (Patient since Wed May 08 00:00:00 MDT 2019)

Excellent people. Very talented doctor.


StarStarStarStarStar Marty Tornatore OD was very detailed in his exa... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Marty Tornatore OD was very detailed in his exam and very knowledgeable in his explanations concerning contact lenses and dry eyes. I had not noticed that my vision had declined due to dry eyes. Now I must address this issue.


StarStarStarStarStar Friendly people, good service and very professi... —    (Patient since Sat May 04 00:00:00 MDT 2019)

Friendly people, good service and very professional staff.


StarStarStarStarStar Very easy, fast and professional. —    (Patient since Mon Sep 21 00:00:00 MDT 2020)

Very easy, fast and professional.


StarStarStarStarNo Star Seems I always have to wait 20-30 minutes over ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Seems I always have to wait 20-30 minutes over the scheduled time.


StarStarStarStarStar Dr Luu was very nice, efficient and caring, ga... —    (Patient since Fri Aug 06 00:00:00 MDT 2021)

Dr Luu was very nice, efficient and caring, gave me a very thorough exam. Seemed more extensive then I’ve had in the past. I wasn’t rushed thru like I have felt before. I felt very comfortable with the whole experience. Thank You


StarStarStarStarStar Dr. and staff always courteous and efficient. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. and staff always courteous and efficient.


StarNo StarNo StarNo StarNo Star  —    (Patient since Wed Aug 24 00:00:00 MDT 2022)

My appt was very good however my wife had an appt the same day a half hour before mine. It took over an hour for her to see the Opthalmalogist . My experience was very good.


StarStarStarStarStar Dr.Jon Emberland was very clear on his analysis... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr.Jon Emberland was very clear on his analysis of my eye exam and professional on recommendation on eye glass.


StarStarStarStarStar Doctor Ketover is an excellent eye doctor, I pu... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Doctor Ketover is an excellent eye doctor, I put my hope and trust in him , along with the Lord


StarStarStarStarStar Went very smoothly - Dr. Maslin is very caring ... —    (Patient since Wed Jan 05 00:00:00 MST 2022)

Went very smoothly - Dr. Maslin is very caring and very thorough with my glaucoma care.


StarStarStarStarStar The Milauskis Eye Institute  —    (Patient since Wed Dec 28 00:00:00 MST 2022)

Been using the Milauskis Eye Institute for many years and have ALWAYS found them to be great.


StarStarStarStarStar The doctor was very thorough in his exam. Expla... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The doctor was very thorough in his exam. Explained the problem with my eyes. Very professional. Provided me with useful material. Discussed with me what I should look for in vision changes.


StarStarStarStarStar Great Optometrist Office —    (Patient since Fri Jul 01 00:00:00 MDT 2022)

I would highly recommend Milauskas LQ. Making my appointment was easy over the phone and they sent reminders, consistently enough to make sure I didn't forget but not overdoing it either. My appointment went smooth as well, even though I showed up 5 minutes late due to traffic, they still checked me in right away and soon after called me to start my examination. The Optometrist was great, he worked with me to find contacts that actually fit my eyes well and felt comfortable since I told him I was having issues with my old ones. Overall great place to go!


StarStarStarStarStar Dr. Ketover was everything and more I had heard... —    (Patient since Wed Aug 23 00:00:00 MDT 2023)

Dr. Ketover was everything and more I had heard he would be. The reception staff were prompt and polite. The wait was short.


StarStarStarStarStar Everyone at Milauskas is very friendly and prof... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone at Milauskas is very friendly and professional.


StarStarStarStarStar Very professional, no waiting Very satisfied —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

Very professional, no waiting Very satisfied


StarStarStarStarStar Nice friendly staff and Dr. Maslin is wonderful... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Nice friendly staff and Dr. Maslin is wonderful.


StarStarStarStarStar . —    (Patient since Thu Jun 29 00:00:00 MDT 2023)

I was very happy with my service. Everyone who helped me was very pleasant and efficient.


StarStarStarStarStar Friendly, efficient staff and very pleased by D... —    (Patient since Fri Apr 19 00:00:00 MDT 2019)

Friendly, efficient staff and very pleased by Dr Kelly's examination.


StarStarStarStarStar Thank you for always being so professional, hel... —    (Patient since Thu Apr 18 00:00:00 MDT 2019)

Thank you for always being so professional, helpful, and friendly. It's WONDERFUL to trust you as I do!


StarStarStarStarStar  —    (Patient since Fri Oct 11 00:00:00 MDT 2019)

Very happy with the way I was treated would definitely recommend


StarStarStarStarStar Very professional and caring. —    (Patient since Fri Jan 08 00:00:00 MST 2021)

Very professional and caring.


StarStarStarStarStar Very efficient and kind staff as well as the be... —    (Patient since Thu Feb 16 00:00:00 MST 2023)

Very efficient and kind staff as well as the best doctors!


StarStarStarStarStar Very knowledgeable doctors —    (Patient since Thu Sep 22 00:00:00 MDT 2022)

Very knowledgeable doctors


StarStarStarStarStar  —    (Patient since Fri Jun 24 00:00:00 MDT 2022)

I was first given an thorough exam of my eyes and vision by an intern. They the doctor also rechecked the results and then we discussed what they had seen and what needed to be done. After I was given my prescription for my new lens, I was immediately able to order what I wanted, paid for that.


StarStarStarStarStar The Opthamologist was awesome! —    (Patient since Thu Jul 25 00:00:00 MDT 2019)

The Opthamologist was awesome!


StarStarStarStarStar Took awhile to get an appointment —    (Patient since Fri May 14 00:00:00 MDT 2021)

Took awhile to get an appointment, however staff was friendly and efficient.


StarStarStarStarStar I was most pleased with the care and expertise ... —    (Patient since Fri Jan 26 00:00:00 MST 2024)

I was most pleased with the care and expertise my exam was conducted with and completed.


StarStarStarStarNo Star As a wearer of gas perms and glasses, I was sur... —    (Patient since Fri Apr 05 00:00:00 MDT 2019)

As a wearer of gas perms and glasses, I was surprised that either my vision with glasses was checked OR my contact lenses. I’ve never had it separated before. Usually the DR checks how my vision, fit, and wear with my contacts are and then switches to the glasses. I use the results from this to decide whether to get new glasses or contacts. So I had a wonderful visit with the DR and feel assured that my glasses check was good but he never looked at my eyes while my contacts were in. So I’m left wondering if they are sitting on my eyes correctly, lenses in good shape, clean or any other issues. I feel that I only had half the job done.


StarStarStarStarStar All appointments were met with the highest of e... —    (Patient since Thu May 02 00:00:00 MDT 2019)

All appointments were met with the highest of expectations except for the post op appt. I felt the staff were in a time constraint and everything was rushed.


StarStarStarStarStar Good simple straightforward medical care from f... —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

Good simple straightforward medical care from front desk all the way to the MD.


StarStarStarStarStar Friendly and very competent. Always a joy to g... —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

Friendly and very competent. Always a joy to go there!


StarStarStarStarStar DR. KETOVER IS WONDERFUL. A GREAT EYE DOCTOR —    (Patient since Wed Oct 12 00:00:00 MDT 2022)

DR. KETOVER IS WONDERFUL. A GREAT EYE DOCTOR


StarStarStarStarStar Great service, was able to get in immediately. —    (Patient since Tue Feb 28 00:00:00 MST 2023)

Great service, was able to get in immediately.


StarStarStarStarStar My husband made me an appointment while we were... —    (Patient since Thu Jul 11 00:00:00 MDT 2019)

My husband made me an appointment while we were traveling in the car and I was able to get in to see an eye doctor the next afternoon. I felt I needed an eye doctor to look at my eye as I had been diagnosed as having an eye infection from an Urgent care doctor who had prescribed an antibiotic. My eye was healing just fine and was recommended to continue the drops a couple more days.


StarStarStarStarStar Really appreciate getting an immediate appt. for a —    (Patient since Thu Jun 25 00:00:00 MDT 2020)

Really appreciate getting an immediate appt. for an eye infection. Thank you for your prompt attention!!


StarStarNo StarNo StarNo Star I really like the Doctor Claire. I did have to ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I really like the Doctor Claire. I did have to wait about 30 min. to see her and usually there is very little of a wait time.


StarStarStarStarStar I have been a patient at Milauskas for 10 years... —    (Patient since Wed Dec 16 00:00:00 MST 2020)

I have been a patient at Milauskas for 10 years. I was treated for optic neuritis and received excellent care and treatment. I continue to receive yearly exams. I have always received prompt, friendly, and professional service.


StarStarStarStarNo Star 99% Satisfied  —    (Patient since Tue Jan 31 00:00:00 MST 2023)

Have been a patient there for 2 years. Facilities are nice and staff is great. Most recent visit was a little disappointing. Would have liked a better explanation of why I needed lasik to fix issue with cataract surgery. Thank goodness for google. Got my questions answered there.


StarStarStarStarStar Dr K is such a talented professional! —    (Patient since Mon Jun 19 00:00:00 MDT 2023)

Dr K is such a talented professional!


StarStarStarStarStar My wife and I were visiting from out of country... —    (Patient since Fri Mar 22 00:00:00 MDT 2019)

My wife and I were visiting from out of country. I sustained an eye injury and we were able to make an appointment the next day after calling. Being that we are both RNs we had a pretty good understanding of what was needed and what needed to be ruled out. Dr. Maslin was very thorough and answered all our questions. She provide a diagnosis and prescribed medications. Thank very much for putting my mind at ease so that we could continue our journey.


StarStarStarStarStar Dr Maslin and staff are great —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Dr Maslin is great. Melissa also took great care of me.


StarStarStarStarStar DR. KETOVER IS EXCELLENT HOWEVER WAS CHARGED A... —    (Patient since Sat Jan 01 00:00:00 MST 1)

DR. KETOVER IS EXCELLENT HOWEVER WAS CHARGED AN ADDITIONAL 35 HOWEVER ONLY TOTAL SHOWN IN INVOICE, NOT DETAIL.


StarStarStarStarStar Dr. Alwes has been my Dr. for 15 years. —    (Patient since Thu Oct 27 00:00:00 MDT 2022)

Dr. Alwes has been my Dr. for 15 years.


StarStarStarStarStar The Doctor was very professional and interacted... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The Doctor was very professional and interacted with my seven year old daughter very well She’s a pistol


StarStarStarStarStar Wonderful, caring individuals and very professi... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Wonderful, caring individuals and very professional staff.


StarStarStarStarStar Courteous service and I never have to wait ver... —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Courteous service and I never have to wait very long.


StarStarStarStarStar Great group of people. Very knowledgeable and ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great group of people. Very knowledgeable and fun!


StarStarStarStarStar Dr Clare was great friendly convenient smiles g... —    (Patient since Thu Jun 01 00:00:00 MDT 2023)

Dr Clare was great friendly convenient smiles gets to point. Fast good


StarStarStarStarStar The lady that did my exam was wonderful. Very p... —    (Patient since Tue Mar 12 00:00:00 MDT 2019)

The lady that did my exam was wonderful. Very professional while being friendly making me feel very comfortable.


StarStarStarStarStar It's been several years since I was in the LQ o... —    (Patient since Wed Feb 21 00:00:00 MST 2024)

It's been several years since I was in the LQ office, but was happy to get an appt. and Meet Dr. V. Klair. She was great and gave me a prescription for my condition. However, the wait time was over an hour fifteen minutes totally. Historically, this has been the case in the LQ office, since I used to see Dr. J. Hartzler there before she retired. I understand once in a while this happens; but it seems the wait time continues.


StarStarNo StarNo StarNo Star Indicating not buying glasses from you and othe... —    (Patient since Mon Mar 11 00:00:00 MDT 2019)

Indicating not buying glasses from you and other places have poor quality is not accurate. Your quality is no better than other places as evidenced by my first experience buying from another location. You charge more for glasses but you quality is no better.


StarStarStarStarStar Friendly. Attentive. Clear on issues.  —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

Friendly. Attentive. Clear on issues.


StarStarStarStarStar Very friendly staff —    (Patient since Fri May 31 00:00:00 MDT 2019)

I was always greeted with a warm smile and made to feel that I was the person they have been waiting to see. You get and they take care of business and you are on your way. The doctors stay with it until it is done right. I have already recommended these services to others. The way I feel is that you only have two eyes, go someplace you trust and feel comfortable with. I was not looking for a bargain , I was looking for the best. great team!!!


StarStarStarStarNo Star  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I LIKE THIS DR. AT LA QUINTA MUCH BETTER THAN THE ONE I SAW AT PALM DESERT. DR. VERY PERSONABLE AND I FELT VERY COMFORTABLE WITH HER. DR. AND I SPOKE DISNEY LINGO AND DISNEY CHARACTERS. TECHNICIAN PRIOR TO SEEING DR. NOT TOO FRIENDLY JUST WANT TO GET JOB DONE.


StarStarStarStarStar Friendly atmosphere, helpful and knowledgable s... —    (Patient since Tue Jul 18 00:00:00 MDT 2023)

Friendly atmosphere, helpful and knowledgeable staff. Doctor very precise and patient.


StarStarStarStarStar Excellent in every way. —    (Patient since Thu May 04 00:00:00 MDT 2023)

Excellent exam and staff are all nice and willing to help. After a comprehensive exam the purchase of new glasses worked very well.


StarStarStarStarStar Dr. Klair is sharp, smart and decisive. I came... —    (Patient since Mon May 16 00:00:00 MDT 2022)

Dr. Klair is sharp, smart and decisive. I came in with an emergency visit. She immediately diagnosed what the situation was and put me at ease.


StarStarStarStarStar Dr. Klair was great. Professional but with a pe... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Klair was great. Professional but with a personality. She sent me home with a witty ditty about PVD’s which I plan to share with my family and friends. She allayed my concerns and did an excellent job of explaining what had happened. I usually go to the Palm Desert Office, but I was really impressed with LQ.


StarStarStarStarStar First time with Dr, Tornatone. Nice Doctor, ver... —    (Patient since Tue Feb 28 00:00:00 MST 2023)

First time with Dr, Tornatone. Nice Doctor, very pleasant, takes time to explain what he is doing.


StarStarStarNo StarNo Star Doctor was great but when I went to order my co... —    (Patient since Wed Apr 26 00:00:00 MDT 2023)

Doctor was great but when I went to order my contacts, I was told I was paying for six months. When I went to pick up my order I was given one box of contacts and was told one box of lenses was $66 which is outrageous and I don’t think is correct but was told it was. So instead of getting a six month supply (2 boxes) that I thought I paid for, it ended up getting only one box which is ridiculous because online has them for only $32 a box (3 month supply). I still think I got ripped off!


StarStarStarStarStar Dr Klair wonderful as usual Great staff —    (Patient since Tue Mar 22 00:00:00 MDT 2022)

Dr Klair wonderful as usual Great staff


StarStarStarStarStar Excellent experience —    (Patient since Wed Feb 14 00:00:00 MST 2024)

Friendly, efficient, knowledgeable staff. Dr. put me at ease and walked me throught the exam, clearly explaining what he was doing and why. Answered all my questions. Glasses came in ahead of time.


StarStarStarStarStar  —    (Patient since Wed Oct 30 00:00:00 MDT 2019)

My appointment as usual.as I was seen promptly and pleasantly by the staff. Of course, Dr Ketover is one of my favorite doctors.


StarStarStarStarStar I have been a patient since 2005 and aways f... —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

I have been a patient since 2005 and always feel very confident on the testing and care they have given me.


StarStarStarStarStar dr. ketover has been my opthalmologist for many... —    (Patient since Wed Oct 28 00:00:00 MDT 2020)

dr. ketover has been my opthalmologist for many years. I wouldnt trust my eyes to any one else.


StarStarStarStarStar Always warmly and quickly greeted. Everyone is... —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

Always warmly and quickly greeted. Everyone is very friendly and makes you fell comfortable. I enjoy HGTV channel on the lobby TV it helps pass the waiting time.


StarStarStarStarStar Everything was fine. I don't know what else to... —    (Patient since Tue Feb 18 00:00:00 MST 2020)

Everything was fine. I don't know what else to say


StarStarStarStarStar There had been an issue with the computer and m... —    (Patient since Thu May 05 00:00:00 MDT 2022)

There had been an issue with the computer and my original appt had apparently been canceled. I had called to see if we could push back my appt because of a conflict and they were able to do it. I appreciate the honesty that there was an issue, but it turned out for the better.


StarStarStarStarStar . —    (Patient since Tue Dec 20 00:00:00 MST 2022)

The hygienist did a thorough job of cleaning my teeth.


StarStarStarStarNo Star Service was fast, did not have to wait for very... —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

Service was fast, did not have to wait for very long. The help very friendly and efficient.


StarStarStarStarStar Always professional —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always professional, always thorough and consistently on schedule in the office. I am entirely confident about my eye health.


StarStarStarStarStar Dr. Ketover was fantastic —    (Patient since Wed Feb 27 00:00:00 MST 2019)

Dr. Ketover was fantastic


StarStarStarNo StarNo Star The staff is very friendly and you have a wide ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff is very friendly and you have a wide variety/selection. I had a great experience with that but your automated phone system is broke and is frustrating. To speak to an operator press 1. It rings 4 times then goes back to the message and no one ever answers. press 2 for eyeglasses I have called twice and left a message and no one returns a call so that aspect is not excusable customer service.


StarStarStarStarStar nice easy visit, nice job —    (Patient since Fri Apr 21 00:00:00 MDT 2023)

nice easy visit, nice job


StarStarStarStarStar Everything was very pleasant and professionalI... —    (Patient since Thu Apr 06 00:00:00 MDT 2023)

Everything was very pleasant and professional I do like how promptly everything is done.


StarStarStarStarStar Your people were very friendly and helpful ... —    (Patient since Tue Jan 29 00:00:00 MST 2019)

Your people were very friendly and helpful with me looking for a pair of glasses. My eye dr answered questions about my eyes and showed me the drops to use for my problems with the itching of them


StarStarStarStarStar I have nothing but great things to say —    (Patient since Tue Aug 04 00:00:00 MDT 2020)

I have nothing but great things to say about your eye institute. From the minute you make your appointment you are treated as if someone is glad you are coming in. The office is immaculate and the staff is professional but also friendly. I have seen Dr. Roth, who just retired this week, for the past four years. He always explains the procedure and I felt very comfortable and very confident I was getting the utmost eye care from him. My eyes have had changes over the years and each time I have my prescription refined, it has been an improvement to my sight. I feel fortunate to be a patient of such a progressive eye institute and would not hesitate to refer anyone to them.


StarStarStarStarStar Wonderful establishment very professional and v... —    (Patient since Tue Feb 08 00:00:00 MST 2022)

Wonderful establishment very professional and very personable..Thank you:)


StarStarStarStarNo Star The wait is too long. You should be scheduling... —    (Patient since Fri Jan 25 00:00:00 MST 2019)

The wait is too long. You should be scheduling so that patients do not have to wait more then 15 minutes


StarStarStarStarStar Emberland was good, knows what he's doing & tak... —    (Patient since Fri Feb 03 00:00:00 MST 2023)

Emberland was good, knows what he's doing & takes time.


StarStarStarStarNo Star Wait time is unreasonably long to see the docto... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Wait time is unreasonably long to see the doctor.


StarStarStarStarNo Star Very professional. Seemed a little rushed at t... —    (Patient since Fri Jul 22 00:00:00 MDT 2022)

Very professional. Seemed a little rushed at times. Overall a good experience.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff was very helpful and pleasant, and the doctor was knowledgable, friendly, and to the point. When I left the appointment I felt the doctor had explained everything to me and the meds would take care of my issue.


StarStarStarStarStar The medical care given at this office is “world... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The medical care given at this office is “world” class. Dr. Ketover is very professional and is a true credit to his profession. The office and support staff are excellent.


StarStarStarStarStar Excellent service!! I highly recommend going to... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent service!! I highly recommend going to Milauskas Eye Institute La Quinta location!!


StarStarStarStarStar Excellent care and information so that I clearl... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent care and information so that I clearly understood the procedure and what to expect.


StarStarStarStarStar Love Dr, Klair!  —    (Patient since Fri Jun 09 00:00:00 MDT 2023)

Love Dr. Klair! Yipee! I can see better and better every day, thanks to her! Great sense of humor, by the way! :)


StarStarStarStarStar TOP NOTCH  —    (Patient since Tue Jan 15 00:00:00 MST 2019)

Great experience with Dr. Clair. Appointment was easy to make. I was seen on time. 100 percent rating.


StarStarStarNo StarNo Star Not happy with your doctor —    (Patient since Sat Jan 01 00:00:00 MST 1)

No to good the service. I feel that the attention from your doctor wasn't enough... Not satisfied.


StarStarStarStarStar Dr Klair is the greatest.  —    (Patient since Mon Jan 14 00:00:00 MST 2019)

Dr Klair is the greatest.


StarStarStarStarStar Dr. Roth is the best!. Very thoughtful and kin... —    (Patient since Tue Jan 08 00:00:00 MST 2019)

Dr. Roth is the best!. Very thoughtful and kind.


StarStarNo StarNo StarNo Star My file was not updated when I was at the appoi... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My file was not updated when I was at the appointment. The office did not have my current e-mail of over 2 years. I did not get a call from your office for a reminder for the last 3 times., Very sloppy! I think it is correct now but very annoying. Thanks. Eileen Miller


StarStarStarStarStar I'm always in good hands with Milauskas 👍👍 —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm always in good hands with Milauskas 👍👍


StarStarStarStarStar I was able to secure an appointment quickly, se... —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

I was able to secure an appointment quickly, service was prompt and thorough. Always have great service at your office.


StarStarStarStarStar Delay Tactic —    (Patient since Tue Nov 22 00:00:00 MST 2022)

Do not appreciate being told to arrive at 10 minutes after the hour when my appointment is 30 minutes after the hour....which was not disclosed. My time is as valuable to me as yours is to you.


StarStarStarStarStar Dr Tornatore was excellent. My doctor, Dr Frass... —    (Patient since Fri Aug 26 00:00:00 MDT 2022)

Dr Tornatore was excellent. My doctor, Dr Frassato was out on a leave of abscense. Very professional.


StarStarStarStarStar DR. KETOVER IS THE BEST !!!!! —    (Patient since Wed Oct 12 00:00:00 MDT 2022)

DR. KETOVER IS THE BEST !!!!!


StarStarStarStarStar It’s always a pleasure to make my yearly check ... —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

It’s always a pleasure to make my yearly check up with Dr. Ketover. Very professional.


StarStarStarStarStar As usual, professional, friendly, and timely at... —    (Patient since Wed Sep 22 00:00:00 MDT 2021)

As usual, professional, friendly, and timely attention from all staff members encountered.


StarStarStarStarStar A well run organization.My Thanks, Jim Lust —    (Patient since Tue Mar 14 00:00:00 MDT 2023)

A well run organization.My Thanks, Jim Lust


StarStarStarStarStar Impressed with the level of professionalism —    (Patient since Fri Feb 22 00:00:00 MST 2019)

I have always been impressed with the level of professionalism, care and hospitality of the staff at Milauskas Institute. They have continuously exceeded my expectations and think of them as my "go to" resource for vision issues.


StarStarStarStarStar Everyone in the office was so pleasant and frie... —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Everyone in the office was so pleasant and friendly! Dr Luu answered any question I had. Great experience.


StarStarStarStarStar Thank you for your support and continues Eye He... —    (Patient since Tue Dec 18 00:00:00 MST 2018)

Thank you for your support and continues Eye Heath.


StarStarStarStarStar Its always a pleasure to have my eye exam here ... —    (Patient since Wed Mar 06 00:00:00 MST 2024)

Its always a pleasure to have my eye exam here every year .everyone is so friendly and helpful


StarStarStarStarStar Very polite... plus waiting to see the Dr is no... —    (Patient since Fri May 06 00:00:00 MDT 2022)

Very polite... plus waiting to see the Dr is not long at all...


StarStarStarStarStar  —    (Patient since Wed May 11 00:00:00 MDT 2022)

The staff are pleasant and welcoming, and I feel reassured and confident with Dr. Ketover's care.


StarStarStarStarStar I came in with questions about Maclea Degenerat... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I came in with questions about Maclea Degeneration and was satisfied with the answer.


StarStarStarStarStar Was very pleased with Dr. Alwes —    (Patient since Wed Jan 04 00:00:00 MST 2023)

Was very pleased with Dr. Alwes


StarStarStarStarStar Dr.Alwes was very thorough and pleasant —    (Patient since Wed Jan 04 00:00:00 MST 2023)

Dr.Alwes was very thorough and pleasant


StarStarStarStarStar  —    (Patient since Thu Jun 30 00:00:00 MDT 2022)

Just about everything one could expect from a Professional service. No need to Look beyond Milpuskas for Eye care.


StarStarStarStarStar No waiting. The doctor is very gentle and thor... —    (Patient since Wed Jul 27 00:00:00 MDT 2022)

No waiting. The doctor is very gentle and thorough.


StarStarStarStarStar 0ffice staff very professional. Optometrist ... —    (Patient since Sat Jul 09 00:00:00 MDT 2022)

0ffice staff very professional. Optometrist was very thorough. Explained everything very well.


StarStarStarStarStar Very friendly staff!!, Edi was the most efficie... —    (Patient since Mon Mar 27 00:00:00 MDT 2023)

Very friendly staff!!, Edi was the most efficient and proficient Ophthamology Assistants that I have ever worked with and I like Dr. Klair so much that I will only schedule with her and Edi in the future.


StarStarStarStarNo Star Your Doctors are great. The lady who fills glas... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Your Doctors are great. The lady who fills glasses order need to go to charm school.


StarStarStarStarStar Very efficient.....easy to reply.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very efficient.....easy to reply.


StarStarStarStarStar always caring and professional —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

always caring and professional


StarStarStarStarStar Friendly and prof —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendly and professional


StarStarStarStarStar Dr. Klair was terrific. Appt ran on time with v... —    (Patient since Tue Feb 28 00:00:00 MST 2023)

Dr. Klair was terrific. Appt ran on time with very little waiting. A Lot of times there is a long wait.


StarStarStarStarStar Good news... —    (Patient since Fri Feb 19 00:00:00 MST 2021)

Had not been back for 3 years and was pleased to learn that my vision is fine. It was well worth my time to have them check me out.


StarStarStarStarStar  —    (Patient since Mon Nov 19 00:00:00 MST 2018)

Very efficient and very nice staff thank you very much


StarStarStarStarStar Your staff is kind and understanding of your ne... —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

Your staff is kind and understanding of your needs.The nurses and physicians are well trained and knowledgeable. Vincent Nola,M.D.


StarStarStarStarStar Dr Tornatori provided very clear & thorough re... —    (Patient since Wed Nov 07 00:00:00 MST 2018)

Dr Tornatori provided very clear & thorough responses to my questions.


StarStarStarStarStar  —    (Patient since Wed Dec 04 00:00:00 MST 2019)

All are very friendly yet extremely professional...the office is very comfortable..warm & xozy. Dr. Keatver is the best. thank one & all.


StarStarStarStarStar  —    (Patient since Wed Mar 30 00:00:00 MDT 2022)

I always feel that I have had a very good exam and experience with Dr. Ketover


StarStarStarStarStar Dr.Klair —    (Patient since Mon May 16 00:00:00 MDT 2022)

Dr.Klair is efficient and knowledgeable.


StarStarStarStarStar Service prompt and efficient.  —    (Patient since Wed Jan 29 00:00:00 MST 2020)

Service prompt and efficient.


StarStarStarStarStar Almost no waiting. Friendly competent staff. —    (Patient since Wed Nov 07 00:00:00 MST 2018)

Almost no waiting. Friendly competent staff.


StarStarStarStarStar Dr Klair is very competent, professional and f... —    (Patient since Tue Mar 22 00:00:00 MDT 2022)

Dr Klair is very competent, professional and friendly. She is a superb ophthalmologist!


StarStarStarStarStar Made My Day —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Dr. Ketover, Edi & Haley made my day! As always, the best of care and professionalism.


StarStarStarStarStar It is amazing to be able to see so well again, ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

It is amazing to be able to see so well again, do not even need readers. I highly recommend Dr Murphy to my friends, Thank you thank you!


StarStarStarStarStar Unplanned visit to see the Doctor —    (Patient since Tue Oct 30 00:00:00 MDT 2018)

I had to make a unplanned visit to see the Doctor and was able to get right in. The visit was thorough and professional. My concerns were taken care of within an hour. Very thankful.


StarStarStarStarStar Immediate care!  —    (Patient since Thu Sep 22 00:00:00 MDT 2022)

I called for a swollen eye lid in the morning and was able to see a doctor within 2 hours. So happy I was able so see a doctor right away.


StarStarStarStarStar  —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

Efficient staff, modern equipment, pleasant surroundings & prompt service.


StarStarStarStarStar This is a very well respected company and for g... —    (Patient since Tue May 03 00:00:00 MDT 2022)

This is a very well respected company and for good reason. They are all good at what they do.


StarStarStarStarStar The techs were very efficient. The office is v... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The techs were very efficient. The office is very professional.


StarStarNo StarNo StarNo Star Technician —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

The technician was moving around things while I was taking the test which made me nauseous I’m probably ruined the test.


StarStarStarStarStar  —    (Patient since Wed Nov 25 00:00:00 MST 2020)

Staff was consistently professional and personable. I have complete confidence in Dr. Ketover.


StarStarStarStarStar Dr. Ketover is wonderful. —    (Patient since Wed Feb 23 00:00:00 MST 2022)

Dr. Ketover is wonderful.


StarStarStarStarStar Dr Ketover is wonderful. The place is run very ... —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

Dr Ketover is wonderful. The place is run very smoothly considering the number of doctors available.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very Happy with Dr Masllin!! She has done more with my glacoma than all the specialistsI I have gone to over many years!!


StarStarStarStarStar Your office —    (Patient since Wed Nov 03 00:00:00 MDT 2021)

Your office is very professional, has a good process flow and was a pleasant experience


StarStarStarStarStar  —    (Patient since Thu Mar 07 00:00:00 MST 2019)

Great staff, very helpful. Latest equipment. Doctor took all the time that was needed. I didn’t feel rushed. Very impressed.


StarStarStarStarStar Best eye exam ever, Dr. Roth was very through. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Best eye exam ever, Dr. Roth was very through.


StarStarStarStarStar  —    (Patient since Tue May 02 00:00:00 MDT 2023)

It was a well oil machine. Received my tests and saw the doctor in a timely manner.


StarStarStarStarStar I was very pleased that this office worked me i... —    (Patient since Sat Oct 06 00:00:00 MDT 2018)

I was very pleased that this office worked me in as I had no appointment. My doctor was very thorough and confirmed my diagnosis with Shingles


StarStarStarStarStar Dr Ketover takes his time to explain things and... —    (Patient since Wed May 22 00:00:00 MDT 2019)

Dr Ketover takes his time to explain things and to takes an interest in my eye issues. I don't feel rushed. Feels good to go to a Dr that makes me feel he/she really cares/


StarStarStarStarStar Excellent atmosphere and service. —    (Patient since Wed Oct 03 00:00:00 MDT 2018)

Very clean office, very efficently operated, short wait time. Pleasing atmosphere, well located near satisfying shopping. Easy access from and to local city bus transportation.


StarStarStarStarStar Great Professional staff. —    (Patient since Mon Oct 01 00:00:00 MDT 2018)

Great Professional staff.


StarStarStarStarStar Could not ask for better medical care  —    (Patient since Thu Jun 30 00:00:00 MDT 2022)

Could not ask for better medical care


StarStarStarStarStar Staff is knowledgeable, professional and friend... —    (Patient since Wed Jul 06 00:00:00 MDT 2022)

Staff is knowledgeable, professional and friendly. Dr. Tornatore is a breath of fresh air. His experience and expertise give the patient confidence and a great result.


StarStarNo StarNo StarNo Star I left Dr. Klair and I forgot to ask an importa... —    (Patient since Fri Jan 25 00:00:00 MST 2019)

I left Dr. Klair and I forgot to ask an important question about my meds. I called and left a message for her to call me. I never heard from her. This is the first time I phoned her.


StarStarStarStarStar Very very professional and friendly —    (Patient since Wed Mar 03 00:00:00 MST 2021)

Very very professional and friendly


StarStarStarStarStar Visit on 9/24/18 —    (Patient since Tue May 03 00:00:00 MDT 2022)

I saw Dr Roth. Very professional and really cares about making sure you have the very best care. The entire staff is wonderful.


StarStarStarStarStar SATISFIED PATIENT —    (Patient since Sat Jan 01 00:00:00 MST 1)

As usual, my visit was pleasant, thorough and informative!


StarStarStarStarStar All of the doctors are very knowledgeable profe... —    (Patient since Mon Feb 12 00:00:00 MST 2024)

All of the doctors are very knowledgeable professionals. They are kind and patient.


StarStarStarStarStar Serious Medical Problem —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

Thursday, 9/13, was a very lucky day. I called your office for an emergency appointment and they said come now. I was very lucky to be assigned to Dr. Jessica Maslin. She evaluated the tests and let me know that I could have had a TIA and I should go to the emergency room for ultrasound and blood tests to confirm. She was "right on". The Hospital ER Dr. decided to give me an MRI and within a few hours I was admitted to the hospital. I had a TIA.


StarStarStarStarNo Star Always a nice and positive office! From the Dr ... —    (Patient since Thu Jan 12 00:00:00 MST 2023)

Always a nice and positive office! From the Dr exam to the eye glass fitting they take their time and make it right!!


StarStarStarStarStar Dr. Maslin is the best!!  —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Dr. Maslin is the best!! She has the knowledge, the bedside manner and aside from that ...just a good person.


StarStarStarStarStar Milauskas is top notch! —    (Patient since Fri Jan 15 00:00:00 MST 2021)

Marissa and Dr. Emberland and the whole team at Milauskas are top notch and go out of their way to ensure an enjoyable experience, to include the follow up care.


StarStarStarStarStar Milauskas is tops. . ... —    (Patient since Wed Sep 12 00:00:00 MDT 2018)

Milauskas is tops. Dr Ketover is outstanding. Many thanks


StarStarStarStarStar I have confidence in my exams that I am getting... —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

I have confidence in my exams that I am getting the right treatment for my eye issues.


StarStarStarStarStar Awesome service from start to finish. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Awesome service from start to finish.


StarStarStarStarStar Always a friendly and professional experience. ... —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

Always a friendly and professional experience. Examinations and explanation of results are thorough with planty of time for questions and answers.


StarStarStarStarStar Great service, very pleased with the prompt and... —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

Great service, very pleased with the prompt and generous service. The eye doctor/staff really take the time to explain the exams and procedures. Thank you!


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very pleased with Milauskas & will always go back! Thank You


StarStarStarStarNo Star I waited 45 minutes to be seen. Somebody made a... —    (Patient since Fri Dec 02 00:00:00 MST 2022)

I waited 45 minutes to be seen. Somebody made an error.


StarStarStarStarStar Staff was absolutely wonderful able to provide ... —    (Patient since Tue Jun 21 00:00:00 MDT 2022)

Staff was absolutely wonderful able to provide an extra test that was needed on very same day. Only took extra 5 minutes for exam, thanks to Doctor Marty Tornatore an eye technician Hailey M., very pleasant and thorough.


StarStarStarStarStar Had such a great experience at Milauskas Eye In... —    (Patient since Mon Jan 30 00:00:00 MST 2023)

Had such a great experience at Milauskas Eye Institute! Everyone was extremely nice. The office staff were so supportive. The doctor taking time to explain patiently what is going on with my eyes and answering all of my questions and ddressing all of my concerns. When choosing my glasses the person was also so patient with me and advising me.


StarNo StarNo StarNo StarNo Star This visit was the worse visit ever. I walked i... —    (Patient since Mon Mar 07 00:00:00 MST 2022)

This visit was the worse visit ever. I walked in and was told the doctor was running 45 minutes late. Had I been late 45 minutes, your office would have canceled my appointment. I rushed to appointment, leaving my work to make my appointment 15 minutes early. I ended up leaving 1 hour and 44 minutes later. This is not acceptable, my time is just as important as your doctors.


StarStarStarStarStar Seeing the eye doctor is always expedited swift... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Seeing the eye doctor is always expedited swiftly. Waiting for testing is long and arduous.


StarStarStarStarStar THE DOCTOR GAVE ME VERY GOOD INFORMATION AND EX... —    (Patient since Thu Aug 04 00:00:00 MDT 2022)

THE DOCTOR GAVE ME VERY GOOD INFORMATION AND EXPLANATION WAS GREAT.


StarStarStarStarStar VERY SATISFIED WITH DR. KETOVERALSO CONTINUE W... —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

VERY SATISFIED WITH DR. KETOVER ALSO CONTINUE WITH YOUR PRESENCE


StarStarStarStarStar  —    (Patient since Sat Apr 03 00:00:00 MDT 2021)

Very little wait. Through exam. Dr. Roth explained everything and gave good advice


StarStarStarStarStar The staff and doctors at Milauskas Eye Institut... —    (Patient since Tue Feb 13 00:00:00 MST 2024)

The staff and doctors at Milauskas Eye Institute in LaQuinta was friendly and very professional.


StarStarStarStarStar Staff was friendly and helpful right from my ar... —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

Staff was friendly and helpful right from my arrival as one receptionist ran over, with smiling face, to help open the entrance door and held it while I maneuvered my walker through. Service at check in was prompt and hassle free. The wait was minimal to be called in for my exam, as I barely had time to pick up a magazine. Everyone involved in processing me through the exam was pleasant and courteous at all times. The technician moved thru each segment of the exam quickly, though never made me feel rushed or uncomfortable in any way, and answered my questions easily. The doctor was the same, friendly and took time to make sure I was understanding what she observed in my situation.


StarStarStarStarStar I was concerned about an eye infection and was ... —    (Patient since Thu Oct 27 00:00:00 MDT 2022)

I was concerned about an eye infection and was given a same day appointment of which I was grateful . The Doctor did a thorough exam and assured me no infection but recommended a course of action to prevent future irritation.


StarStarStarStarStar Eye exams always frustrate me because I am alw... —    (Patient since Fri Apr 29 00:00:00 MDT 2022)

Eye exams always frustrate me because I am always afraid I will make a mistake. This was the easiest exam I have ever done as the doctor was so patient. I can’t wait to get my new eyeglasses.


StarStarStarStarStar OutstNding careful service!!’ —    (Patient since Sat Jan 01 00:00:00 MST 1)

OutstNding careful services


StarStarStarStarStar Couldn’t have asked for kinder, better organize... —    (Patient since Wed Aug 07 00:00:00 MDT 2019)

Couldn’t have asked for kinder, better organized or more professional team!


StarStarStarStarStar My eye doctor has excellent caring & profession... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My eye doctor has excellent caring & professional treatment. In eyeglass area the young gentleman is always friendly, professional, very helpful in adjusting my glasses.


StarStarStarStarStar . —    (Patient since Wed Feb 28 00:00:00 MST 2024)

Dr. Ketover always takes time with me, answers questions and has great skill .


StarStarStarStarStar The office was open on a Saturday!!!The staff ... —    (Patient since Wed Feb 07 00:00:00 MST 2024)

The office was open on a Saturday!!! The staff were so friendly and kind. I did not have to wait. And , I'm very pleased with my new Optometrist, Dr. W. Alwes.


StarStarStarStarStar Always a Good Visit!  —    (Patient since Thu Mar 30 00:00:00 MDT 2023)

The service provided by Milauskas Eye Institute is great. Most appreciated is the factN appointments are easy to make and the staff are consistently kind and professional. There is wide variety of product to choose from when selecting your glasses.... which are generally always ready for pickup earlier than promised. Excellent service!


StarStarStarStarNo Star Forrest Murphy and his associates were very tho... —    (Patient since Wed May 10 00:00:00 MDT 2023)

Forrest Murphy and his associates were very thorough!


StarStarStarStarStar Great eye Institute! Would reccommend to friend... —    (Patient since Tue Jul 17 00:00:00 MDT 2018)

Great eye Institute! Would recommend to friends & family


StarStarStarStarStar Excellent in every respect. —    (Patient since Wed Jun 12 00:00:00 MDT 2024)

Excellent in every respect.


StarStarStarStarStar A successful visit in all aspects. Prompt, frie... —    (Patient since Thu Mar 09 00:00:00 MST 2023)

A successful visit in all aspects. Prompt, friendly, professional, competent.


StarStarStarStarStar Always very professional. —    (Patient since Mon Jul 16 00:00:00 MDT 2018)

Always very professional.


StarStarStarStarStar Dr was great good service. —    (Patient since Thu Sep 12 00:00:00 MDT 2019)

Dr was great good service.


StarStarStarStarNo Star Not able to make three appointment to accommoda... —    (Patient since Wed Jun 07 00:00:00 MDT 2023)

Not able to make three appointment to accommodate my family needs in one visit.


StarStarStarStarStar JUST WANT TO ADD A SPECILA THANK YOU TO ALL OF ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

JUST WANT TO ADD A SPECILA THANK YOU TO ALL OF THE STAFF THERE & DR. KETAVER..FOR THIER KINDNESS...CARE...FRIENDLY MANNER..& OF COUSE PREFFEIONALISM...YOU GUYS ARE THE GREATEST...


StarStarStarStarStar am always pleased with everyone in the front o... —    (Patient since Wed Dec 04 00:00:00 MST 2019)

am always pleased with everyone in the front office & beyond..all are friendly..knowledgeable...cordial..& very helpful.. the ladies in back are great & Dr Kefaver well what can I say besides GREAT too.


StarStarStarStarStar I was completely satisfied, doctor was professi... —    (Patient since Fri Dec 01 00:00:00 MST 2023)

I was completely satisfied, doctor was professional and helpful


StarStarStarStarStar I like the doctors and staff. Everyone is frien... —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

I like the doctors and staff. Everyone is friendly and supportive. I recommend people all the time who are looking for a good eye doctor.


StarStarStarStarStar Great efficient and very nice —    (Patient since Mon May 02 00:00:00 MDT 2022)

Great efficient and very nice


StarStarStarStarStar  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Very short wait time and everything went smoothly.


StarStarStarStarNo Star Good For Exam Only. NOT Your Eyeware —    (Patient since Sat Jan 01 00:00:00 MST 1)

I will only get my exams at Milauskas for now on. Other major stores in the area will save you HUNDREDS of dollars for your prescription eyeware!


StarStarStarStarStar  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Competent optometrist excellent explanation of my condition


StarNo StarNo StarNo StarNo Star I found all the staff were wonderful, friendly ... —    (Patient since Wed Dec 28 00:00:00 MST 2022)

I found all the staff were wonderful, friendly and competent. I felt the doctor was unwilling to hear my concerns for wanting to postpone (NOT cancel) my cataract surgery. I felt he treated me like some insignificant, stupid old woman.


StarStarStarStarStar Five stars for sure. Friendly and efficient ser... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Five stars for sure. Friendly and efficient service.very professional.


StarStarStarStarStar Have been going to Milaskaus for a number of ye... —    (Patient since Wed Jul 15 00:00:00 MDT 2020)

Have been going to Milaskaus for a number of years now and have always been impressed by the courteous, professional service that I have received. They have always listened to and followed up on any of my concerns.


StarStarStarStarStar Dr. Klair was very informative to my issue. Al... —    (Patient since Mon Oct 31 00:00:00 MDT 2022)

Dr. Klair was very informative to my issue. All staff very professional, caring.


StarStarStarStarStar I love this place. Very friendly staff, wonderf... —    (Patient since Wed May 04 00:00:00 MDT 2022)

I love this place. Very friendly staff, wonderful doctors.


StarStarStarStarStar Your clinic is efficient informative and very p... —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

Your clinic is efficient informative and very polite.The Opthalmologists are well trained and take good care of you. Vincent Nola,M.D.


StarStarStarStarStar I had a possible emergency and the staff got me... —    (Patient since Tue Apr 25 00:00:00 MDT 2023)

I had a possible emergency and the staff got me in to see my doctor in a very timely manner. They also made it possible for me to see a specialist very quickly. I am grateful to Dr. Murphy and his staff (especially Aracely) for handling my concerns with understanding and professionalism. Thanks so much!


StarStarStarStarStar The La Quinta office has always been profession... —    (Patient since Thu Feb 02 00:00:00 MST 2023)

The La Quinta office has always been professional, helpful and timely. Never need to wait to be seen. Friendly staff.


StarStarStarStarStar The Best in the Desert —    (Patient since Thu Jun 07 00:00:00 MDT 2018)

I’m more than pleased with every aspect of my service, from staff to doctor. No need to travel out of the area for great care.


StarStarStarStarStar Milauskas Eye Institute is a most welcome surpr... —    (Patient since Thu May 05 00:00:00 MDT 2022)

Milauskas Eye Institute is a most welcome surprise. The exterior, a very unassuming strip-mall location belies the large and immaculate interior of the practice. A very professional team takes you through the many different steps of your eye exam in an exceptionally well organized series of eye tests prior to meeting with your Dr. Quite impressive!


StarStarStarNo StarNo Star Not as good as the last two times. I felt rushe... —    (Patient since Thu May 12 00:00:00 MDT 2022)

Not as good as the last two times. I felt rushed during my eye exam.


StarStarStarStarStar THOROUGH, PROFESSIONAL, TIMELY. —    (Patient since Wed May 11 00:00:00 MDT 2022)

THOROUGH, PROFESSIONAL, TIMELY.


StarStarStarStarNo Star Professonalism —    (Patient since Wed Mar 08 00:00:00 MST 2023)

I thought the time and attn - and discussion - of my eye exam was professionally done and managed.


StarStarStarStarStar Your TECH, think Julie, was the Best! I cert... —    (Patient since Wed Apr 12 00:00:00 MDT 2023)

Your TECH, think Julie, was the Best! I certainly appreciated her getting Nuts put on my glasses tightening them up considerably


StarStarStarStarStar Love love everyone there  —    (Patient since Fri Apr 14 00:00:00 MDT 2023)

Love love everyone there


StarStarStarStarStar Very prompt and efficient service —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very prompt and efficient service


StarStarStarStarStar I had a long wait, at least 45 minutes. Once I ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had a long wait, at least 45 minutes. Once I got in, the service was suberg. Doctor took plenty of time explaining my eye test results.


StarStarStarStarStar Terrific as usual —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Mina was very professional and competent. Of course, I think the world of Dr. Ketover. He's the best.


StarStarStarStarStar very good took time was friendly explained thin... —    (Patient since Fri Apr 29 00:00:00 MDT 2022)

very good took time was friendly explained things.


StarStarStarStarStar MET WITH DR. KETOVER FINE MEDICAL REVIEW. —    (Patient since Wed Jun 29 00:00:00 MDT 2022)

MET WITH DR. KETOVER FINE MEDICAL REVIEW.


StarStarStarStarStar Excellent care! —    (Patient since Thu May 26 00:00:00 MDT 2022)

Dr. Roth is wonderful. Experienced and practical.


StarStarStarStarStar  —    (Patient since Tue May 22 00:00:00 MDT 2018)

Appointment with Dr Roth. I have been with Dr Roth at Milauskas for many years he and the support staff are very professional I have both glasses and contacts I am very satisfied with prescriptions frames selection of glasses contact selections. Dr Roth has been very helpful and patient.


StarStarStarStarStar Milauskas Eye Institute LQ is a wonderful place... —    (Patient since Tue Jun 21 00:00:00 MDT 2022)

Milauskas Eye Institute LQ is a wonderful place for eye care. Staff is very efficient and friendly.


StarStarStarStarStar Saw Dr. Klair for a follow up on my cataract su... —    (Patient since Wed Jan 11 00:00:00 MST 2023)

Saw Dr. Klair for a follow up on my cataract surgery and once again, as always...she is such a wonderful and caring doctor. I also appreciate greatly her quick response to my concern when I text her with my concerns.


StarStarStarStarStar Wonderful! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very caring and professional . All the staff made me feel at ease. I actually left wanting to come back.


StarStarStarStarStar I had my first appointment with Dr. Maslin this... —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

I had my first appointment with Dr. Maslin this last week and am totally thrilled with her.


StarStarStarStarStar Great office visit with Dr. Ketover - as always... —    (Patient since Wed May 11 00:00:00 MDT 2022)

Great office visit with Dr. Ketover - as always over many years.


StarStarStarStarStar  —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

The staff is excellent and Dr. Ketover is marvelous.


StarStarStarStarStar Seems like a very organized office. Customer se... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Seems like a very organized office. Customer service was on target. The eye technician that worked with me was delightful and knowledgeable. I felt very at ease. Choosing glasses was easy and well explained by the young man and clarifications of benefits was excellent and to the point. The doctor was thorough and to the point.


StarStarStarStarStar Very comfortable and professional. Felt well ca... —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

Very comfortable and professional. Felt well cared for.


StarStarStarStarStar Very pleased with cataract surgery. Dr. Klair i... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very pleased with cataract surgery. Dr. Klair is exceptional in her work and patient relationship. She is professional, knowledgeable, friendly, caring, and helpful. (mn)


StarStarStarStarStar Doctor Klair is terrific! —    (Patient since Tue Nov 29 00:00:00 MST 2022)

Doctor Klair is terrific!


StarStarStarNo StarNo Star First visit and I have not drawn any conclusion... —    (Patient since Sat Jan 01 00:00:00 MST 1)

First visit and I have not drawn any conclusions. I would like to know why a corneal transplant is not feasible? Is it the insurance, medicare or something else? L. Simpson


StarStarStarStarStar Efficient, knowledgeable staff, super clean roo... —    (Patient since Wed Feb 07 00:00:00 MST 2024)

Efficient, knowledgeable staff, super clean rooms


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Maslin is warm, and thorough in her examination and explaining what I need to do in order to keep my glaucoma steady.


StarStarStarStarStar A five star visit could not have been more plea... —    (Patient since Wed Dec 09 00:00:00 MST 2020)

A five star visit could not have been more pleased.All my issues were addressed satisfactorily . Thank you all.


StarStarStarStarStar Very friendly and Professional —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone at the establishment was very friendly and attentive. The Dr. was extremely thorough and took his time to make sure any change in prescription was accurate.


StarStarStarStarStar  —    (Patient since Fri Feb 10 00:00:00 MST 2023)

Dr Akers was very informative


StarStarStarStarStar Everyone is so friendly and helpful. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone is so friendly and helpful.


StarStarStarStarStar Very thorough and efficient. —    (Patient since Fri Oct 14 00:00:00 MDT 2022)

Very thorough and efficient.


StarStarStarStarStar Always receive a warm welcome and friendly serv... —    (Patient since Fri Jan 15 00:00:00 MST 2021)

Always receive a warm welcome and friendly service.


StarStarStarStarStar I was very satisfied with my appointment. The ... —    (Patient since Thu Jun 29 00:00:00 MDT 2023)

I was very satisfied with my appointment. The doctor and staff were friendly and helpful. Thank you.


StarStarStarStarStar Excellent service. no reports to change —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent service. no reports to change


StarStarStarStarStar The staff and care was of the highest professio... —    (Patient since Wed Apr 11 00:00:00 MDT 2018)

The staff and care was of the highest professional quality The doctor and procedure produced the finest results


StarStarStarStarStar Dr. Murphy -- Excellent Doc; Great Bedside Manner. —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

I have a minor cataract, which needs to be evaluated annually to determine when and if I'll need surgery. Dr. Murphy is thorough, understandable, and gentle throughout the entire process. I have finally found an ophthalmologist I can trust and return to with confidence!


StarStarStarStarStar Professional, on—time, just right. —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

Professional, on—time, just right.


StarStarStarStarStar This was my first visit - all staff (clerical, ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

This was my first visit - all staff (clerical, assistants and the doctor), seemed to be competent to me.


StarStarStarStarStar Excellent Dr. and friendly knowledgeable staff.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent Dr. and friendly knowledgeable staff. Highly recommended.


StarStarStarStarNo Star Felt rushed, rather uncertain about cataract su... —    (Patient since Thu Dec 30 00:00:00 MST 2021)

Felt rushed, rather uncertain about cataract surgery. Never received a copy about results of my complete eye exam even though requested.


StarStarStarStarStar Dr. Ketover "walks on Water" —    (Patient since Wed Feb 28 00:00:00 MST 2024)

I find the staff excellent.


StarStarStarStarStar I am a physician, so I can appreciate good comp... —    (Patient since Tue Mar 22 00:00:00 MDT 2022)

I am a physician, so I can appreciate good competent care when I receive it. Milauskas Eye Institute and Dr. Klair are superb. Very professional, very courteous, and always very efficient with my time. I have utmost confidence in Dr. Klair and her clinical opinions. Thank you !


StarStarStarStarStar  —    (Patient since Tue Feb 12 00:00:00 MST 2019)

I had lasik surgery and am very pleased with the results!


StarStarStarStarStar Dr. Roth is knowledgeable and very pleasant.  —    (Patient since Sat May 27 00:00:00 MDT 2023)

Dr. Roth is knowledgeable and very pleasant.


StarStarStarStarStar Site easy to use and people friendly at office —    (Patient since Tue Dec 27 00:00:00 MST 2022)

Site easy to use and people friendly at office


StarStarStarStarStar Everyone is very friendly & professional!!! —    (Patient since Thu Feb 20 00:00:00 MST 2020)

Everyone is very friendly & professional!!!


StarStarStarStarStar As a new patient I’m extremely happy with the c... —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

As a new patient I’m extremely happy with the care I am receiving from Dr. Maslin and her supporting staff. All are very friendly and make a doctors visit a pleasant experience.


StarStarStarStarStar Got in at the appointed time. Staff friendly, ... —    (Patient since Wed Jan 25 00:00:00 MST 2023)

Got in at the appointed time. Staff friendly, helpful, answered questions are are professional.


StarStarStarStarStar I was treated very professionally and examined ... —    (Patient since Fri Jan 26 00:00:00 MST 2024)

I was treated very professionally and examined very thoroughly. I had all my questions answered.


StarStarStarStarStar We are very regular customers and we had catara... —    (Patient since Tue Jan 25 00:00:00 MST 2022)

We are very regular customers and we had cataract surgeries and doing great. We see doctor for our yearly eye exams and completely satisfied


StarStarStarStarStar I found you very efficient and pleasant. —    (Patient since Wed Feb 15 00:00:00 MST 2023)

I found you very efficient and pleasant.


StarStarStarStarStar Dr. was excellent. He gave me much more informa... —    (Patient since Mon Aug 08 00:00:00 MDT 2022)

Dr. was excellent. He gave me much more information than I received in the past from other doctors


StarStarStarStarStar Excellent service by competent Physicians  —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

Excellent service by competent Drs and Staff.


StarStarStarStarStar Everything was done timely and professional. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was done timely and professional.


StarStarStarStarStar Wonderful atmosphere, caring and attentive peop... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Wonderful atmosphere, caring and attentive people, timely and efficient. Well done!


StarStarStarStarStar The service was great and I didn't have a long ... —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

The service was great and I didn't have a long wait period.


StarStarStarStarStar Mrs —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

My husband and I both see Dr. Klair and feel she is very competent, professional and friendly -- all qualities we like in a physician. Friendly and efficient staff.


StarStarStarStarStar Milauskas has the best eye care professional Dr... —    (Patient since Thu May 30 00:00:00 MDT 2024)

Milauskas has the best eye care professional Dr. And they Listen. Get your es checked today.


StarStarStarStarStar Everything went fine. Staff is very professiona... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything went fine. Staff is very professional. Wanted to ask Dr. Roth if someone in the office could order eye drops for dry eyes from Kaiser and have them mailed to me since I have Kaiser coverage. Thank you, Carl Retter


StarStarStarStarStar Technical and professional staff pleasant, thor... —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Technical and professional staff pleasant, thorough, and efficient.


StarStarStarStarStar Excellent service and counsel about my eye need... —    (Patient since Mon Feb 13 00:00:00 MST 2023)

Excellent service and counsel about my eye needs.


StarStarStarStarStar had my lens rechecked it turned out on my dista... —    (Patient since Thu Aug 17 00:00:00 MDT 2023)

had my lens rechecked it turned out on my distance vision a close up reading lens was also included which turned out better for me.


StarStarStarStarStar Attentive & knowlegdeable —    (Patient since Wed Jun 07 00:00:00 MDT 2023)

Attentive & knowledgeable


StarStarStarStarStar Wry Professional  —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

This is a very professionally run office. I have been very pleased with the staff, from reception, to assistants, to Dr. Ketover.


StarStarStarStarStar The office runs like a well oiled clock!!! On t... —    (Patient since Wed Jan 27 00:00:00 MST 2021)

The office runs like a well oiled clock!!! On time, and respectful !!


StarStarStarStarStar THE place to have your eyes checked!!!! —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Professional, Prompt, friendly, efficient on every count.


StarStarStarStarStar Dr Ketover was very patient and explained in de... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Ketover was very patient and explained in detail my situation. I was totally taken care of


StarStarStarStarStar I have been sincerely impressed with the highly... —    (Patient since Tue Mar 22 00:00:00 MDT 2022)

I have been sincerely impressed with the highly competent care I have received from Dr. Klair during this last year. She is extremely professional, but at the same time warm and friendly, and reassuring. The staff could not be better, and when ever I needed to get 'right in' they accomodated me. I am very appreciative of Milauskas Eye Institute.


StarStarStarStarStar Suggestion to improve service.. —    (Patient since Tue Feb 18 00:00:00 MST 2020)

Very efficient and professional service. The only suggestion I might make is that you program your system to provide a print-out for the patient giving the findings (acuity, intraocular pressure, etc.) and any recommendations


StarStarStarStarStar Dr Klair and the staff at the Milpuskas Institu... —    (Patient since Tue Feb 20 00:00:00 MST 2018)

Dr Klair and the staff at the Milpuskas Institute have been extremely attentive and thorough. I'm extremely impressed!


StarStarStarStarNo Star I enjoyed Dr Yoh. Very thorough, personable  —    (Patient since Sat Feb 17 00:00:00 MST 2018)

I enjoyed Dr Yoh. He is thorough and personable. Give a 4.5 rating


StarStarStarNo StarNo Star  —    (Patient since Tue May 10 00:00:00 MDT 2022)

Very professional and personable doctor who listened to my concerns and questions. Quick with a diagnosis and advice as to forward procedures and options.


StarStarStarStarStar I am very satisfied !! —    (Patient since Tue Aug 04 00:00:00 MDT 2020)

I feel very satisfied with the services I receive at Milauska's clinic. I was greeted shortly after my arrival and the preliminary exam was completed by a clinician who was very professional but also very pleasant to deal with. She then led me to the exam room where I met with Dr. Roth. I have complete confidence in him. He conducts a thorough exam and explains all that he finds which to me is what I want to know! He advised that I have the beginning of cataracts which will eventually need to be dealt with. I left feeling like my eyes are in good hands at Milauska's!!!


StarStarStarStarStar Great Doctor...great stafff...highly recommend ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great Doctor...great stafff...highly recommend Milauskas for everyone


StarStarStarStarStar Great service. Friendly, informative. In and o... —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

Great service. Friendly, informative. In and out on time.


StarStarStarStarStar The staff is always very knowledgeable. I feel... —    (Patient since Wed Jan 31 00:00:00 MST 2018)

The staff is always very knowledgeable. I feel that I am in good hands.


StarStarStarStarStar Dr Roth is very caring and has helped a great d... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Roth is very caring and has helped a great deal.


StarStarStarStarStar Highly recommend Milauskas eye institute.. Very... —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

Highly recommend Milauskas eye institute.. Very Professional all the way through..


StarStarStarStarStar As always, very satisfied with Milauskas Eye In... —    (Patient since Thu Jan 26 00:00:00 MST 2023)

As always, very satisfied with Milauskas Eye Inst for my annual eye exam. Office staff were friendly and efficient and Dr. Alwes was professional and answered all my questions.


StarStarStarStarStar Fabulous extremely well organized company —    (Patient since Wed May 11 00:00:00 MDT 2022)

Fabulous extremely well organized company


StarStarStarStarStar Dr. Ketover did a great exam and reassured me t... —    (Patient since Wed Mar 08 00:00:00 MST 2023)

Dr. Ketover did a great exam and reassured me there was no problem with my left eye.


StarStarStarStarStar Can’t say enough about the GREAT AND WONERFUL c... —    (Patient since Fri Apr 19 00:00:00 MDT 2024)

Can’t say enough about the GREAT AND WONERFUL care I received from this place....CHANGED MY LIFE FOR THE BETTER... Dr Klair is a wonderful professional,,,


StarStarStarStarStar Dr. Murphy —    (Patient since Fri May 27 00:00:00 MDT 2022)

Excellent, professional, thorough.


StarStarStarStarStar Advanced test equipment and qualified doctors —    (Patient since Thu Feb 15 00:00:00 MST 2024)

Advanced test equipment and qualified doctors


StarStarStarStarStar I have never had such a thorough exam. It was v... —    (Patient since Mon Nov 28 00:00:00 MST 2022)

I have never had such a thorough exam. It was very very good.


StarStarStarStarStar  —    (Patient since Wed Mar 08 00:00:00 MST 2023)

Dr Ketover is outstanding and takes ample time to explain and answer questions. Very positive!


StarStarStarStarStar excellent professional service —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

excellent professional service


StarStarStarStarStar Excellent ! Can't expect more than I experience... —    (Patient since Fri Dec 01 00:00:00 MST 2023)

Excellent ! Can't expect more than I experienced from other Eye Institute. Continue the Good Job Milauskas!


StarStarStarStarStar Dr. Ketover has been a constantm reliabe profes... —    (Patient since Wed Jul 20 00:00:00 MDT 2022)

Dr. Ketover has been a constantm reliabe professional for myself and husband. I wish I had received catarack surgery from him rather than the highly advertisec and far too expensive person I did. I trust Dr. K and his work. He is a true doctor.


StarStarStarStarStar Very Good Customer Service —    (Patient since Tue Jan 08 00:00:00 MST 2019)

5 Star Rating. You can feel secure and have confidence in the service given at Milauskas Eye Institute.


StarStarStarStarStar Everyone is pleasant and professional as usual.... —    (Patient since Thu May 05 00:00:00 MDT 2022)

Everyone is pleasant and professional as usual. I didn't have to wait, I was taken right.


StarStarStarStarStar Courteous, efficient staff with amazing doctor... —    (Patient since Thu Feb 16 00:00:00 MST 2023)

Courteous, efficient staff with amazing doctors....Can't ask for much more!


StarStarStarStarStar Had a good visit. Arrived a bit early. Met wit... —    (Patient since Wed Apr 12 00:00:00 MDT 2023)

Had a good visit. Arrived a bit early. Met with tech. Who did a good job. Then with Doctor who was also good! Was done 5 minutes after scheduled time!!!! 😀😀


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Confident About service. Also appt. on time


StarStarStarStarStar Everyone was very professional, yet friendly to... —    (Patient since Wed Jan 05 00:00:00 MST 2022)

Everyone was very professional, yet friendly too


StarStarStarStarStar Outstanding organization. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

It’s always a pleasant visit. Everyone is cordial yet efficient. Dr. Ketover has a great “bedside manner” while exhibiting a genuine concern for his patients. I’m pleased with this organization.


StarStarStarStarStar I love Dr. Ketover. He's the best. —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

I love Dr. Ketover. He's the best


StarStarStarStarStar  —    (Patient since Tue Nov 14 00:00:00 MST 2023)

Dr. very patient and knowledgible. A real asset to your company.


StarStarStarStarStar Staff is attentive and polite when you are gree... —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

Staff is attentive and polite when you are greeted


StarStarStarStarStar Dr Ketover is the very best. —    (Patient since Wed Apr 24 00:00:00 MDT 2024)

Dr Ketover is the very best.


StarStarStarStarStar Very professional in every aspect. Best doctors... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional in every aspect. Best doctors in the whole Coachella Valley.


StarStarStarStarStar Prompt appointment Excellent advice —    (Patient since Thu May 21 00:00:00 MDT 2020)

Prompt appointment Excellent advice


StarStarStarStarStar Dr Murphy was very thorough & showed me the gra... —    (Patient since Thu Jan 26 00:00:00 MST 2023)

Dr Murphy was very thorough & showed me the graph of my optic nerve& answered all my questions


StarStarStarStarStar I have had a very positive experience with both... —    (Patient since Fri Mar 22 00:00:00 MDT 2019)

I have had a very positive experience with both of my cateract surgeries


StarStarStarStarStar Great professional extremely well organized  —    (Patient since Wed May 11 00:00:00 MDT 2022)

Great professional extremely well organized


StarStarStarNo StarNo Star You might want to treat your staff better so you can retain people —    (Patient since Sat Jan 01 00:00:00 MST 1)

You might want to treat your staff better so you can retain people. A lot of hard working people have come and gone through your doors. I ran into a management person at the Rancho store that was just awful. You might want to give this survey or a survey to your personnel and then pay attention to the results and maybe make some changes in staff based on that how they are treated amongst their peers. They'd probably be too paranoid to answer truthfully though. My wife naturally was a wonderful addition to your staff and Dr. Roth has always been very pleasant and professional.


StarStarStarStarStar Everyone was so pleasant. I was directed back immediately.I love Milauskas Eye Clinic. —    (Patient since Thu Nov 04 00:00:00 MDT 2021)

Everyone was so pleasant. I was directed back immediately. I love Milauskas Eye Clinic.


StarStarStarStarStar I was fully satisfied with all facets of the experience. Dr —    (Patient since Fri Apr 22 00:00:00 MDT 2022)

I was fully satisfied with all facets of the experience. Dr. Ketover is the very best in professionalism and manner. I appreciated all he did.


StarStarStarStarStar Very happy with Dr. Ketover. He removed a cyst I've been living with for over 5 years.  —    (Patient since Fri Nov 18 00:00:00 MST 2016)

Very happy with Dr. Ketover. He removed a cyst I've been living with for over 5 years.


StarStarStarStarStar Very thorough Exam — 

Very thorough Exam. Corrected my Rx after I was told that my right Eye was "uncorrectable" by Costco optician. Felt like nothing was missed. Dr. Klair addressed any concerns I may have had.


StarStarStarNo StarNo Star I felt the doctor was rushed and did not spend enough time explaining the procedure he was... —    (Patient since Tue Dec 22 00:00:00 MST 2020)

I felt the doctor was rushed and did not spend enough time explaining the procedure he was recommending


StarStarStarStarStar This is one of most pleasant visit we have experience in our more than 15 years of our eye care... — 

This is one of most pleasant visit we have experience in our more than 15 years of our eye care with Milauskas. The staff was highly professional ie. knowledgeable, kind, focus, excellent communication skills, friendly, caring and helpful. We will now schedule our appointments on the day that Dr. Ketover is there. Bravo to all! Also a cheerful environment.


StarStarStarStarStar It was not explained that if my medical insurance was Covered California, it would not be accepted... —    (Patient since Mon Feb 20 00:00:00 MST 2023)

It was not explained that if my medical insurance was Covered California, it would not be accepted unless it was with Blue Cross. I found this out when I was checking out. Very disappointed. My Blue Shield of CA. was not accepted. The person who checked me out would not get my vote for good customer service. Maybe she was having a bad day.


StarStarStarStarStar Office Visit for eye irratation —    (Patient since Fri Nov 10 00:00:00 MST 2023)

Dr. Rachel Misquitta was very professional and caring


StarStarStarStarNo Star Good service —    (Patient since Wed Aug 17 00:00:00 MDT 2016)

Front desk was attentative.


StarStarStarStarStar friendly and professional without annoying sales tactics —    (Patient since Wed Feb 10 00:00:00 MST 2016)

friendly and professional without annoying sales tactics


StarStarStarStarStar Receptionist was slow and seemed confused. —    (Patient since Tue Aug 21 00:00:00 MDT 2018)

Receptionist was slow and seemed confused. Otherwise the pre appt call was efficient and professional. I received an appt in a reasonable time. The support staff was amazing. Lastly I felt the dr was thorough and very professional!


StarStarStarStarStar Very pleased with staff & doctor. —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

Very pleased with staff & doctor.


StarStarStarStarNo Star I was told to get a specific medication for my eye lids only to find out after a couple of stops... —    (Patient since Wed Apr 10 00:00:00 MDT 2024)

I was told to get a specific medication for my eye lids only to find out after a couple of stops at pharmacy's it was sold only by the manufacturer. I was surprised Dr. didn't know that. All is well. I called manufacture and it is in the mail.


StarStarStarNo StarNo Star Someone should have explained that I should have made two appointments to maximize my insurance... —    (Patient since Mon Dec 12 00:00:00 MST 2022)

Someone should have explained that I should have made two appointments to maximize my insurance coverage. One appointment to address my medical issue of cataracts and one for VSP insurance refraction exam. This could have saved me $40. Not happy.


StarStarStarStarStar DR. KETOVER IS BRINGING MY RIGHT EYE BACK (ALMOST) —    (Patient since Sat Jan 01 00:00:00 MST 1)

DR. KETOVER IS BRINGING MY RIGHT EYE BACK (ALMOST)


StarStarStarStarStar I like Dr. Schmidt's professionalism and easy going manner —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

I like Dr. Schmidt's professionalism and easy going manner. I recognize that he is having some medical issues himself, but appreciate him as a professional!!


StarStarStarStarStar My appointment was at 9.30... —    (Patient since Fri Mar 13 00:00:00 MDT 2020)

My appointment was at 9.30....I don't know why there was such a long wait past my appointment time so early in the day. Very annoying.


StarStarStarStarStar I was well taken care and overall had an excellent experience! Thank You Milauskas Staff at La... —    (Patient since Mon Sep 16 00:00:00 MDT 2019)

I was well taken care and overall had an excellent experience! Thank You Milauskas Staff at La Quinta!


StarStarStarStarStar I wish there was a light treatment that was covered by our insurance and medicare. — 

I wish there was a light treatment that was covered by our insurance and medicare.


StarStarStarStarNo Star consumer —    (Patient since Wed Dec 27 00:00:00 MST 2023)

Feel confident in the eye care I am receiving.


StarStarStarStarStar I liked my Doctor very much! He is doing things to make my vision better and has given me options —    (Patient since Tue Nov 07 00:00:00 MST 2023)

I liked my Doctor very much! He is doing things to make my vision better and has given me options.


StarStarStarStarStar Dr.Anderson was excellent —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

Dr.Anderson was excellent


StarStarStarStarStar staff should greet patient right away let them know if they are running late also staff... —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

staff should greet patient right away let them know if they are running late also staff disorganized


StarStarStarStarStar My dr. is Dr. Schmidt. I saw a Dr. Rachael —    (Patient since Wed Feb 28 00:00:00 MST 2024)

My dr. is Dr. Schmidt. I saw a Dr. Rachael. I have a very important question which I did n't think about until this morning. IF - I am going to have the cataract removed....shouldn't I wait before having these prescriptions filled for new lens???. I would appreciate a phone call from Dr. Schmidt please!!!! Patricia English --- 760-345-3009. Will be home tomorrow after 1:30


StarStarStarNo StarNo Star Optical Department was confusing as to what my insurance coverage was.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Optical Department was confusing as to what my insurance coverage was. I finally got it straightened out.


StarStarStarStarStar optical dept —    (Patient since Fri Sep 01 00:00:00 MDT 2023)

I had Pam replace the original lenses in my Foster Grant sunglasses during my eye exam. They were ready for pickup immediately after my appt.


StarStarStarStarStar My time precious too! —    (Patient since Thu Sep 22 00:00:00 MDT 2022)

I appreciated Dr. Adler spending time to explain my vision and options whereas with Dr. Ketover, it was like he just goes through the motions until retirement and I received little to no explanation. I also had good experience with Dr. Milauskas. I was in the med field for years so I'm not a dummy and do not appreciate being treated as such.


StarStarStarStarStar I should have made myself known to the doctor and gone in with my husband for the exam. —    (Patient since Mon Aug 13 00:00:00 MDT 2018)

I should have made myself known to the doctor and gone in with my husband for the exam. My fault I guess.


StarStarStarStarNo Star I was actually there fo 2 hrs... I did have my eyes dilated but felt the time factor was excessive —    (Patient since Thu Jan 05 00:00:00 MST 2023)

I was actually there fo 2 hrs... I didd have my eyes dilated but felt the time factor was excessive... All the staff including my dr were great


StarNo StarNo StarNo StarNo Star Return a phone call to discuss. However I know I won't get one.Dennis 7088786833 —    (Patient since Tue Jan 26 00:00:00 MST 2016)

Return a phone call to discuss. However I know I won't get one. Dennis 7088786833


StarStarStarStarStar Five Star —    (Patient since Wed Nov 08 00:00:00 MST 2017)

I think the Milauskas Institute is superb. Dr. Ketover is my doctor and I think he is excellant. My mother was a patient and I am and will continue to be.


StarStarStarStarStar Dr. Yoh —    (Patient since Thu Feb 11 00:00:00 MST 2016)

Dr. Yoh was very thorough and explained the issues with my particular problem (strabismus). I felt like he took the time necessary and I never felt rushed, which I appreciated.


StarStarStarStarNo Star All employees should wear name tags —    (Patient since Sat Jan 01 00:00:00 MST 1)

All employees should wear name tags


StarStarStarStarStar The staff is very efficient and professional. I enjoyed talking with Dr Alwes —    (Patient since Thu Mar 21 00:00:00 MDT 2024)

The staff is very efficient and professional. I enjoyed talking with Dr Alwes


StarStarStarStarStar I appreciated the caring and concern of my technician Lily —    (Patient since Wed Jan 20 00:00:00 MST 2016)

I appreciated the caring and concern of my technician Lily. She went above and beyond to be friendly and caring.


StarStarStarStarStar It was all wonderful as usual —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

It was all wonderful as usual


StarStarStarStarStar EVERYTHING WAS PERFECT. —    (Patient since Wed Aug 04 00:00:00 MDT 2021)

EVERYTHING WAS PERFECT. A SHORT WAIT AND GREAT DOCTOR AND VERY NICE HELPERS.


StarStarStarStarStar Needed left eye lens changed. could not see very well . —    (Patient since Sat Jan 01 00:00:00 MST 1)

Needed left eye lens changed. Could not see very well .


StarStarStarStarStar I feel a sense of trust, with my eye care, at Milauskas —    (Patient since Sat Jan 01 00:00:00 MST 1)

I feel a sense of trust, with my eye care, at Milauskas


StarStarStarStarStar Had to wait about  —    (Patient since Mon Jan 18 00:00:00 MST 2016)

Had to wait about 45 minutes after drops to see Dr. In addition to a backlog in waiting area, an emergency was switched to Dr Adler which bumped me down


StarStarStarStarStar I was not at all pleased at how Dr.Adler treated my eyes and me —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was not at all pleased at how Dr.Adler treated my eyes and me. My eyes are so very special to me and my life. He was not at all cordial, informative, and in a hurry, he did not respond to my question in an informative way, and actually would not answer questions that I attempted to ask.He said basically said "I can't do anything for your sight, and you have mac(sp?)degeration. Here's a chart.Check your eye sight? I knew this already and I am taking medication. "Good bye" My eyes are very, very special to me and my future. They are my light to this world I trust only a doctor with them. I was rushed...."Good-bye" he said!


StarStarStarStarStar As stated above everything was very well and certainly very professional. —    (Patient since Fri Feb 02 00:00:00 MST 2018)

As stated above everything was very well and certainly very professional.


StarStarStarStarStar Always totally satisfied with my visits —    (Patient since Wed Oct 13 00:00:00 MDT 2021)

Always totally satisfied with my visits. The only place in town to treat customers with respect & thorough examinations and explanations.


StarStarStarStarStar Nothing very top line service —    (Patient since Fri May 06 00:00:00 MDT 2022)

Nothing very top line service


StarStarStarStarStar Dr Ketover and staff outstandingCataract surgery result superb, vision drastically improved in... —    (Patient since Sat Jul 25 00:00:00 MDT 2020)

Dr Ketover and staff outstanding Cataract surgery result superb, vision drastically improved in rightveye


StarStarStarStarStar No problems. Ketover the best. —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

No problems. Ketover the best.


StarNo StarNo StarNo StarNo Star Not going back —    (Patient since Sat Jan 09 00:00:00 MST 2016)

After finally being seen, during my eye exam with the doctor, I was told it would be 10 minutes for the eye drops to start working. An hour later, I went out to the front desk to ask for the doctor. When the doctor came back she told me she had been dealing with an emergency, however, it would have been nice to have been informed instead of being left in the dark for an hour. To be honest, I don't think there was an emergency I think the doctor forgot about me. Two hours to get an eye exam is way too long.


StarStarStarStarNo Star do not like the long wait —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

do not like the long wait


StarStarStarStarStar Had continuous problems with contact fittings and met with provider who did not charge to ensure... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Had continuous problems with contact fittings and met with provider who did not charge to ensure good service.


StarStarStarStarStar Efficiency and caring —    (Patient since Tue Feb 18 00:00:00 MST 2020)

Excellent care delivered with efficiency and understanding


StarStarNo StarNo StarNo Star waited much too long to have a physician on staff look at a sty on my left eye lid and recommend... —    (Patient since Wed May 10 00:00:00 MDT 2023)

waited much too long to have a physician on staff look at a sty on my left eye lid and recommend treatment. i spent over an hour and dr schmidt was excellent, but we only needed less than 20 minutes for service. your front office staff should be a bit more discriminating about automatically putting people into the standard queue


StarStarStarStarStar The BEST —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

quick, thorough & efficient with Excellent results


StarStarStarStarStar Everything was excellent, front office, Tech, and Phician. — 

Everything was excellent, front office, Tech, and Phician.


StarStarStarStarNo Star The gals at the front kept me from seeing the doctor because of my new insurance card —    (Patient since Sat Jan 01 00:00:00 MST 1)

The gals at the front kept me from seeing the doctor because of my new insurance card. They didn't give me the option to see the doctor while they where checking on my insurance. I had to wait over 45min before I finally complained then I got right in.


StarStarStarStarStar Everything was fine as usual. —    (Patient since Mon Aug 06 00:00:00 MDT 2018)

Everything was fine as usual.


StarStarStarStarStar Would not suggest any improvements. Very efficient office 😊 —    (Patient since Tue Jul 26 00:00:00 MDT 2022)

Would not suggest any improvements. Very efficient office 😊


StarStarStarStarStar Excellent —    (Patient since Thu Apr 14 00:00:00 MDT 2022)

I was so happy to be seen the same day! Great service, I am taking my daughter!


StarStarStarStarStar Dr.Roth is very professional, explained proceduresand answered questions —    (Patient since Wed Jan 31 00:00:00 MST 2024)

Dr.Roth is very professional, explained procedures and answered questions. I also was impressed with Jacob who went through the process of explaininf the insurance coverage.


StarStarStarNo StarNo Star After my eyes were dilated, the dr did not even look in my eyes —    (Patient since Sat Mar 25 00:00:00 MDT 2017)

After my eyes were dilated, the dr did not even look in my eyes. I don't understand why they were even dilated then. Also, I was not informed when I made the appt that my eyes were going to be dilated so I was glad my husband had come to the appt with me so he could drive home. When choosing frames in the optical dept, I feel it should have been made more clear the cost of the frames in each section. I was pointed to the designer ones first, only to find out the one I liked was close to $400 & my ins only covered $200.


StarStarStarStarStar My final exam went very well. My questions were answered fully. Everything was completed swiftly. —    (Patient since Mon Dec 12 00:00:00 MST 2022)

My final exam went very well. My questions were answered fully. Everything was completed swiftly.


StarStarStarStarStar Dr. Schmidt is a great doctor but I waited 40 minutes to see him —    (Patient since Fri Mar 11 00:00:00 MST 2016)

Dr. Schmidt is a great doctor but I waited 40 minutes to see him. It was New Years Eve and I realize the staff was only working 1/2 day but maybe staff needs to not schedule so many patients per hour...


StarStarStarStarStar Former long time patient of Dr. Ho.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Former long time patient of Dr. Ho. Miss her but after one visit with Dr. Klair believe that she will be well suited for my husband & myself.


StarStarStarStarStar Dr. Ketover —    (Patient since Wed Jun 30 00:00:00 MDT 2021)

Dr. Ketover is excellent and everyone we have referred has been extremely pleased.


StarStarStarStarStar An overall good experience. Thank you. Happy Bew Year! —    (Patient since Fri Feb 19 00:00:00 MST 2021)

An overall good experience. Thank you. Happy Bew Year!


StarStarStarStarStar The doctor talked to me and explained everything and even when I asked him questions he answered... —    (Patient since Sat Apr 22 00:00:00 MDT 2023)

The doctor talked to me and explained everything and even when I asked him questions he answered the questions. This was my first appointment that I understood everything they do when checking your eyes I was amazed of what they can see and what they look for in your eyes. Thanks for the knowledge. My father always tells me you need to learn something everyday. Well I can't remember the doctor's name but I will come back liked that he was so nice.


StarStarStarStarStar Very Friendly and knowledgeable staff! Thank you! —    (Patient since Sat Dec 26 00:00:00 MST 2015)

Very Friendly and knowledgeable staff! Thank you!


StarStarStarStarStar I enjoy Dr. Yoh. He is very thorough. —    (Patient since Fri May 27 00:00:00 MDT 2022)

I enjoy Dr. Yoh. He is very thorough.


StarStarStarNo StarNo Star I had a 9:30 appointment for a test & an 11:00 appointment to see Dr Alwes, although when the... —    (Patient since Tue Jun 13 00:00:00 MDT 2017)

I had a 9:30 appointment for a test & an 11:00 appointment to see Dr Alwes, although when the appointment was made I was told that I'd see the doctor right after the test. The test was over about 10:00 & I didn't see the doctor until 11:20. Much too long a wait. On the good side, a staff person saw me sitting there so long that she enquired whom I was waiting for. She checked & then informed me that I would soon see the doctor. My next similar appointments are now 9:30 & 10:00, the way it should have been scheduled. The test & the meeting with Dr Alwes were well done.


StarStarStarStarStar my first visit was to your Rancho Mirage office. When they gave me card for my next appt —    (Patient since Tue May 08 00:00:00 MDT 2018)

my first visit was to your Rancho Mirage office. When they gave me card for my next appt. it did not show I was to go to the La Quinta office - there should be a note on the reminder card as to which office.


StarStarStarStarStar Every one is so kind and takes the amount of time needed to fully check your eyes out and to... —    (Patient since Tue Jan 18 00:00:00 MST 2022)

Every one is so kind and takes the amount of time needed to fully check your eyes out and to explain everything to you. It has been a stressful time for me and the doctors and people I have dealt with have calmed me and made me feel like they really care about helping me out.


StarStarStarStarStar I was one of the patients that was there when the lights went out —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was one of the patients that was there when the lights went out. Had my eyes dialated and just as Dr. Ketover came in, the power went out. Waited for about one hour and then told to leave and they would call to make another appt. When I was called yesterday, can't see him until the end of January. I would think that the people that had to reschedule would get first choice, now I have to wait another whole month. I don't think that is fair. If you could find another appt. at the Palm Desert office sooner, I would appreciate it.


StarStarStarStarStar Dr. Emberland is the best  —    (Patient since Wed Jun 17 00:00:00 MDT 2020)

Great quality from start to finish..


StarStarStarStarStar This was my first time at your La Quinta office. Everything went smoothly. —    (Patient since Sat Jan 01 00:00:00 MST 1)

This was my first time at your La Quinta office. Everything went smoothly.


StarStarStarStarStar You are a first rate operation!!!! —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

You are a first rate operation!!!!


StarStarStarStarStar I was there for lab work and the labtechnician was excellent. — 

I was there for lab work and the labtechnician was excellent.


StarStarStarStarStar Really like Dr. Klair. She's very personable and professional. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Really like Dr. Klair. She's very personable and professional.


StarStarStarStarStar Appointment made your Palm Desert office in my presence was not in your system when I arrived —    (Patient since Tue Dec 15 00:00:00 MST 2015)

Appointment made your Palm Desert office in my presence was not in your system when I arrived. Could not see the Dr I was scheduled to see. I was able to see a Dr and get the contact lense I came for. Not the best first impression!


StarStarStarStarStar It took me over 11/2 hours to get my pressure checked. Way too long and not tolerable  —    (Patient since Sat Jan 01 00:00:00 MST 1)

It took me over 11/2 hours to get my pressure checked. Way too long and not tolerable


StarStarStarStarStar Outstanding —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Everyone was very professional and Dr. Adler checked me carefully. Very comforting since I have had retina surgery in the past.


StarStarNo StarNo StarNo Star For a first visit I was not impressed —    (Patient since Sat Jan 01 00:00:00 MST 1)

For a first visit I was not impressed. I don't know how long this appointment took, and I know it was extended because my eyes were dilated, but by the time I finally DID get a visit with Dr. Adler, his assistant was hovering overhead as though I was the reason for my being there past DARK. I would return, but they only get one more chance.


StarStarStarStarStar Jacob in the optical dept. was extremely helpful —    (Patient since Wed Feb 28 00:00:00 MST 2024)

Jacob in the optical dept. was extremely helpful. I find this practice entirely different than my recent experience with another company (I switched drs. & I'm happy I did!). You do need to use a large-print font on your survey .... Please.


StarStarStarStarStar Not very personal. To large for me...size of opperation! Dr —    (Patient since Thu Dec 03 00:00:00 MST 2015)

Not very personal. To large for me...size of opperation! Dr. Schmit is great and I will return for his care!


StarStarStarStarStar Excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

Your service has always been top notch.


StarStarStarStarStar Great Doctor and staff. Very professional and accommodating. Will certantly come back. — 

Great Doctor and staff. Very professional and accommodating. Will certantly come back.


StarStarStarStarStar Got passed around a little, then told to make an appointment with another doctor and come back but... — 

Got passed around a little, then told to make an appointment with another doctor and come back but was not given a date to come back.


StarStarStarStarStar I have referred a number of people to Dr. Schmidt  —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

I have referred a number of people to Dr. Schmidt


StarStarStarStarStar great visit — 

I enjoy the professional care Dr . Ketover gives me ....Support staff was wonderful


StarStarStarStarNo Star Ms —    (Patient since Wed Sep 27 00:00:00 MDT 2017)

No problems and I am very happy with all my issues.


StarStarStarStarStar review —    (Patient since Wed May 24 00:00:00 MDT 2023)

The visit was much more organised and timely than what I usually encounter when seeing an opthamologist in your office. I remember thinking when I was there that many improvements in the whole process have been made.


StarStarStarStarStar Make pricing on glasses more competitive with Lens Crafter —    (Patient since Wed May 04 00:00:00 MDT 2022)

Make pricing on glasses more competitive with Lens Crafter


StarStarStarStarStar Carol has helped me in the past and once again went above and beyond! I developed a condition... —    (Patient since Mon Nov 11 00:00:00 MST 2019)

Carol has helped me in the past and once again went above and beyond! I developed a condition which required immediate attention. She explained the situation to Dr. Yoh, the were able to fit me in, provide care and medication I needed. I am so appreciative of the staff. I would never go else where for eye care.


StarStarStarStarStar I`m very satisfied  —    (Patient since Wed Oct 23 00:00:00 MDT 2019)

I`m very satisfied it all went very smoothly


StarStarStarStarStar Did not like the Dr I seen. Not very friendly. — 

Did not like the Dr I seen. Not very friendly.


StarStarStarStarStar Your staff was great friendly and your visit memorable —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

Your staff was great friendly and your visit memorable


StarStarStarNo StarNo Star I ha ve visited your offices for 10 years and feel that I'm just a number —    (Patient since Tue Dec 22 00:00:00 MST 2020)

I have visited your offices for 10 years and feel that I'm just a number. Too many people seeing you without an explanation of what they are doing.


StarStarStarStarStar This was my first visit with Dr. Alwes —    (Patient since Thu Nov 12 00:00:00 MST 2015)

This was my first visit with Dr. Alwes. He was very professional, yet also very friendly and honest. I had lasik eye surgery 10 years ago, and with my eyesight not quite as good as before, I was wondering if I could have surgery again. Dr. Alwes told me it was possible to do the surgery again, but I wouldn't notice a big difference, and that the risk and cost might not be worth it. So I appreciated his not trying to "sell" me a procedure that wouldn't necessarily be beneficial to me.


StarStarStarStarNo Star Jerry —    (Patient since Wed Nov 21 00:00:00 MST 2018)

My friend also had a bad experience with the same man


StarStarStarStarStar The initial wait time is always lengthy which I believe is a reflection of scheduling. —    (Patient since Wed Mar 08 00:00:00 MST 2023)

The initial wait time is always lengthy which I believe is a reflection of scheduling.


StarStarStarStarStar I think much higher cost for exam than previous optomoligist! Also contact, cost were much more —    (Patient since Sat Jan 01 00:00:00 MST 1)

I think much higher cost for exam than previous optomoligist! Also contact, cost were much more. Also front office was confused about my having 2 policies to be billed for exam and products! Had to pay and now wait to be reimbursed.


StarStarStarStarStar My first visit and was very imprested —    (Patient since Fri Apr 08 00:00:00 MDT 2016)

My first visit and was very imprested


StarStarStarStarStar chewing gum should be discouraged while seeing a patience —    (Patient since Mon Nov 02 00:00:00 MST 2015)

chewing gum should be discouraged while seeing a patience


StarStarStarStarStar AN APPOINTMENT IS AN APPOINTMENT AND IF THE PATIENT IS ON TIME, THE DR. SHOULD BE ALSO! —    (Patient since Mon Nov 20 00:00:00 MST 2017)

AN APPOINTMENT IS AN APPOINTMENT AND IF THE PATIENT IS ON TIME, THE DR. SHOULD BE ALSO!


StarStarStarStarStar Some times I have had to wait almost 40 minutes when I have been on time. —    (Patient since Fri Sep 15 00:00:00 MDT 2017)

Some times I have had to wait almost 40 minutes when I have been on time.


StarStarStarStarStar You a have a new young female Dr. Can't remember her name but she's Great! —    (Patient since Wed Feb 28 00:00:00 MST 2018)

You a have a new young female Dr. Can't remember her name but she a winner!


StarStarStarStarStar All went well during this visit. —    (Patient since Thu Jan 05 00:00:00 MST 2023)

All went well during this visit.


StarStarStarStarStar Excellant Care —    (Patient since Tue Jan 18 00:00:00 MST 2022)

I was very impressed by the doctor and all of the people who assisted me on my visit. They explained everything along the way. I appreciated the assistance they gave me and the kindness they showed me at a scary time.


StarStarStarStarStar Review Statement —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff was very helpful and professional. Felt very comfortable and confident with Dr. Ketover. Jacob Milligen was very knowledgeable and helpful.


StarStarStarStarStar Dr. Adler — 

Dr. Adler was the most professional doctor I have seen at Milauskas, and was an outstanding communicator of my eye issues.


StarStarStarStarStar The person who gave me Field vision test was exceptional —    (Patient since Tue Sep 06 00:00:00 MDT 2022)

The person who gave me Field vision test was exceptional. Sorry I forgot her name, but she was great.


StarStarStarStarNo Star Dr Yoh —    (Patient since Thu Nov 12 00:00:00 MST 2015)

Enjoyed my appointment with Dr. Yoh. He is efficient - caring and has a great sense of humor. I felt confident that I was receiving a thorough examination.


StarStarStarStarStar Improvement in the checkout counter. —    (Patient since Tue Sep 12 00:00:00 MDT 2023)

Improvement in the checkout counter.


StarStarStarStarStar Shauni was so nice and efficient and explained everything. Dr —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Shauni was so nice and efficient and explained everything. Dr. Ketover, as always, is the best, the very best!


StarStarStarStarStar Always good information and excellent care. —    (Patient since Fri May 27 00:00:00 MDT 2022)

Always good information and excellent care.


StarStarStarStarStar I feel that I am always getting the best of care with Dr. Ketover..Hailey was excellent also. —    (Patient since Wed Jan 31 00:00:00 MST 2018)

I feel that I am always getting the best of care with Dr. Ketover..Hailey was excellent also.


StarStarStarStarStar Felt confident re. diagnosis & follow-up treatment —    (Patient since Tue Jun 07 00:00:00 MDT 2022)

Felt confident re. diagnosis & follow-up treatment


StarStarStarStarStar Dr. Roth was very thorough and discovered something was amiss with my left retina —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Roth was very thorough and discovered something was amiss with my left retina. I was referred the same day to Dr. Harrison who discovered I have retinoschisis. Thank-you to Dr. Roth for your expertise!


StarStarStarStarStar I cannot think of anything that needs improvement! Dr —    (Patient since Tue Aug 04 00:00:00 MDT 2020)

I cannot think of anything that needs improvement! Dr. Anderson was pleasnt,professional and thorough. He explained it all to me as well.I like that!!I would recommend the center to anyone looking for a great eye experience!!


StarStarStarStarStar Dr. Adler has always given me clear explanations of my dry eye situation —    (Patient since Fri Oct 16 00:00:00 MDT 2015)

Dr. Adler has always given me clear explanations of my dry eye situation. He is very kind and proactive in my treatment. I feel totally confident that I am getting the best care possible.


StarStarStarStarStar My visit to Milauskas Eye Institute was very pleasant and I enjoyed being treated by Dr. Anderson —    (Patient since Sat Jan 01 00:00:00 MST 1)

My visit to Milauskas Eye Institute was very pleasant and I enjoyed being treated by Dr. Anderson. The only thing I'd suggest for improving service is to have a larger selection of women's glasses for larger bridges/faces.


StarStarStarStarStar no need for improvement —    (Patient since Fri Oct 26 00:00:00 MDT 2018)

no need for improvement Well done


StarStarStarStarNo Star My Impression —    (Patient since Mon Dec 12 00:00:00 MST 2022)

Very pleased with the appointment


StarStarStarStarStar Fine service —    (Patient since Wed Mar 30 00:00:00 MDT 2022)

My husband and i were very pleased with our visits.


StarStarStarStarStar Great Service! —    (Patient since Mon Oct 05 00:00:00 MDT 2015)

It was my first eye exam ever at the age of 38. I was seen promptly. Everyone was very friendly, from the front office, to the doctor to the check out area.


StarStarStarStarStar Excellent visit —    (Patient since Fri Nov 10 00:00:00 MST 2023)

Dr. Alwes and the staff are always very professional


StarStarStarStarStar Everything went just fine..........as expected. —    (Patient since Wed Aug 03 00:00:00 MDT 2022)

Everything went just fine..........as expected.


StarStarStarNo StarNo Star Usually Alwys good —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Have had only two issues. Once, prescription was wrong and had to visit another member of he Milauskas staff at another location. Then the business with this new way of measuring pressure in the eye with some kind of "wand"...Never again. Otherwise, fine. Like Dr. Ketover and Dr. Klair.


StarStarStarStarStar Everything was fine - I had problem with eye and was seen same day as I called — 

Everything was fine - I had problem with eye and was seen same day as I called. I'm returning next week for regular eye exam.


StarStarStarNo StarNo Star If there was proper attention from front desk, it would have made my visit a excellent visit.  — 

If there was proper attention from front desk, it would have made my visit a excellent visit.


StarStarStarStarStar Raises the bar on professional performance.  —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

I have used Milauskas at LaQuinta for at least three different pairs of glasses over the years. I find them to be extremely competent across the board. At my most recent visit the optometrist out-performed an eye specialist I had been referred to by locating a visual anomaly in my right eye. His refractions are consistently spot-on. The optician, Mr. Marquez is fast, accurate, and cordial. The glasses I get from him are right the first time in terms of form and function. I would recommend these people to anyone.


StarStarStarStarStar Excellent and Thorough —    (Patient since Thu Jun 22 00:00:00 MDT 2023)

This was my first visit to MEI. The Dr was very thorough and knowledgable. The staff was great. I had a very good experience.


StarStarStarStarNo Star Saturday spur-of-the-moment appointment —    (Patient since Sat Sep 19 00:00:00 MDT 2015)

Reviews I read on Yelp were very negative regarding the staff being unhelpful or unfriendly. I found everyone to be fine. I needed to be seen quickly on a Saturday after a sudden vision change. After first being told there were no opthalmologists that day, I asked if the optomitrist could at least diagnose the issue so I'd know if it was an emergency. So although I did have to work at it, I was finally accommodated and diagnosed that day.


StarStarStarStarStar Great, no waiting the proceedure was finished quickly. The docter was polite and prompt. —    (Patient since Thu Nov 29 00:00:00 MST 2018)

Great, no waiting the proceedure was finished quickly. The docter was polite and prompt.


StarStarStarStarStar . —    (Patient since Sat Jan 01 00:00:00 MST 1)

All went very well -- no improvement necessary for my experience.


StarStarStarStarStar Excellent staff and personnel —    (Patient since Fri Apr 28 00:00:00 MDT 2023)

Excellent staff and personnel


StarStarStarStarNo Star Waiting time should be lessened. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Waiting time should be lessened.


StarStarStarStarStar Only saw technical for visual testing this time. See Schmidt next week.Tech was very professional —    (Patient since Tue Oct 08 00:00:00 MDT 2019)

Only saw technical for visual testing this time. See Schmidt next week. Tech was very professional


StarStarStarStarStar Had To Come to the Office for Two Separate Visits —    (Patient since Wed Feb 13 00:00:00 MST 2019)

When we made our original appointment to see Dr. Adler for an eye exam, it was never explained that he did not do contact lens exams, on for glasses. We had to come back to your office for a separate visit to see your optometrist for the contact lens exam. Please know, though, that both doctors were terrific!


StarStarStarStarStar Thank you. —    (Patient since Wed Sep 09 00:00:00 MDT 2015)

I have had excellent service and care whenever I have come to any location of Mulaskas.. The doctors and all staff are professional and courteous. Thank you .


StarStarStarStarStar Staff was extremely helpful.  —    (Patient since Wed Sep 09 00:00:00 MDT 2015)

Staff was extremely helpful.


StarStarStarStarStar Visit went good front office great and helpful —    (Patient since Sat Jun 17 00:00:00 MDT 2023)

Visit went good front office great and helpful. Didn't like how they try and tell you about getting discount on the 2nd pair of glasses when you have to pay more of one service to get another one for half off price. Totally pushy on the discount when not a real discount!!


StarStarStarStarStar Follow up appointment.."glaucoma suspect" —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

Excellent visit with Dr. Schmidt! Millie was cordial and professional!


StarStarStarStarStar The tech who preceeded Dr Alwes could use a refresher course on customer relationships — 

The tech who preceeded Dr Alwes could use a refresher course on customer relationships. She never explained who she was and what she was doing.


StarStarStarStarStar The check in staff as well as the tech were particularly good —    (Patient since Thu Mar 02 00:00:00 MST 2023)

The check in staff as well as the tech were particularly good. Very professional, competent, but also very warm and friendly. The best I've experienced there!


StarStarStarStarStar Very knowledgable and friendly office —    (Patient since Tue Jul 26 00:00:00 MDT 2022)

Very knowledgable and friendly office


StarStarNo StarNo StarNo Star My cataract surgery was not successful so it is hard to be pleased. —    (Patient since Sat Jan 01 00:00:00 MST 1)

My cataract surgery was not successful so it is hard to be pleased.


StarStarStarStarStar It was my first visit to the LA Quinta office. It seemed more busy than the Dinah Shore office —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was my first visit to the LA Quinta office. It seemed more busy than the Dinah Shore office. The staff was very friendly and helpful. I liked that the abundance of Ray Bans, featured the Wayfare line, which lacks at the Dinah Shore office. Good job!!


StarStarStarStarStar Dr. Emberland and my complicated prescription needs —    (Patient since Fri Oct 16 00:00:00 MDT 2015)

I saw Dr. Emberland because I had new prescription glasses made from another doctor in Northern California. I had terrible dizziness and vertigo which I never had before. I live in Indian Wells and go to Dr. Adler for my dry eye problem. Consequently, after Dr. Emberland saw me and checked my "new" (only 3 week old glasses), he concluded that there was a very specific and fine tuning that needed to be done. He spent a lot of time examining me and I asked him many questions of the pluses and minuses of my prescription in single script glasses versus bifocals versus lenses incorporating both corrections and adding distance for driving. Given my dry eye situation and the fact that I have had multiple lasik surgeries in NYC, he came up with a game plan. I no longer have negative eyesight that gives me all the problems that I had before. He is very knowledgeable and takes his time accessing the problem as does Dr. Adler. I am extremely please to be in their care.


StarStarStarStarStar Would appreciate your being aligned with Health Net as it is my secondary after Medicare and I... —    (Patient since Thu Sep 15 00:00:00 MDT 2022)

Would appreciate your being aligned with Health Net as it is my secondary after Medicare and I have additional eye issues that need medical insurance above VSP.


StarStarStarStarStar I'm happy. Just sent a friend —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm happy. Just sent a friend


StarStarStarStarStar I had something in my eye,so I was at your office at opening —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

I had something in my eye,so I was at your office at opening. I was seen right away and I appreciate that because I was in pain. I am sorry, but I didn't get the Doctors name, because he was excellent and relieved me of my pain. Thank you


StarStarStarStarNo Star Had an 8:30 appointment was seen about 9:45 — 

Had an 8:30 appointment was seen about 9:45. It would have have been nice if told that appoiment were running late & why.


StarStarStarStarStar I had no complaints. Dr. Roth took good care of my present needs as well as follow up appts —    (Patient since Wed Dec 18 00:00:00 MST 2019)

I had no complaints. Dr. Roth took good care of my present needs as well as follow up appts. that I will need.


StarStarStarStarStar Excellent Service —    (Patient since Thu Apr 20 00:00:00 MDT 2017)

Upon entering & exiting, the Staff were All very kind and attentive. I have No thoughts on how to improve your service.


StarNo StarNo StarNo StarNo Star Team had no idea what my appointment was for. Couldn't locate previous records of my visit —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

Team had no idea what my appointment was for. Couldn't locate previous records of my visit. Waited 60 minutes to get one eye dilated and then had to wait another 30 minutes to see the doctor. Doctor was flippant when I asked her questions about my diagnosis. Computers were up and down during the entire visit which seemed to frustrate employees. Overall, not a good experience. I was having vision problems and was very concerned but I do not feel like I was attended to promptly or professionally. It was very disappointing and frustrating.


StarStarStarStarNo Star Comments —    (Patient since Mon Jan 04 00:00:00 MST 2021)

Professional, carefully explained options. What I wanted and needed. Unfortunately cannot continue all work here because of insurance limitations.


StarStarStarStarStar The lady who took my eye pressure did some damage to my right eye —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

The lady who took my eye pressure did some damage to my right eye. It still hurts and my vision is not as good as it was. From now on I would like to request that only Dr. Adler take my eye pressure.


StarStarStarStarStar I felt that Dr —    (Patient since Wed Jan 26 00:00:00 MST 2022)

I felt that Dr. Roth was more thorough than any Optometrist I have seen in the twenty years I have been seen at various places. The office staff was friendly and helpful and I the optical department was very efficient even though it was quite busy for a Saturday. Thank you so much!


StarStarStarStarStar Dr. Emberland has given the most thorough exam ever —    (Patient since Thu May 25 00:00:00 MDT 2023)

Dr. Emberland has given the most thorough exam ever. He is very conscientious and always askes if I have any questions etc.


StarStarStarNo StarNo Star Had to wait over 1/2 hour after my scheduled appointment before seeing first tech —    (Patient since Wed Jun 12 00:00:00 MDT 2024)

Had to wait over 1/2 hour after my scheduled appointment before seeing first tech. If you are short help I suggest not booking appts. so close together.


StarStarStarStarStar Reduce the waiting time to see the doctor. —    (Patient since Wed Jun 12 00:00:00 MDT 2024)

Reduce the waiting time to see the doctor.


StarStarStarStarStar Since meeting Dr.Klair I was so impressed with her knowledge and how we should treat my eye issue —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

Since meeting Dr.Klair I was so impressed with her knowledge and how we should treat my eye issue. I really believe that not every Doctor would have known how to treat what I believe was somewhat of an unknown issue for some Doctors. She really went out of her way to see to it that I would have as little scaring as possible. Great Doctor!


StarStarStarStarStar The front staff is extremely helpful and happy keep them that way.  — 

The front staff is extremely helpful and happy keep them that way.


StarStarStarStarStar Dr. Farrusto very good to my little girl for eye exam —    (Patient since Wed May 15 00:00:00 MDT 2019)

Dr. Farrusto very good to my little girl for eye exam. Just man who does glasses and the girl at check out counter were rude to me.


StarStarStarStarStar Front office staff very nice. Keep them smiling. — 

Front office staff very nice. Keep them smiling. Dr. Roth was/is wonderful - answered questions, explained various tests, patient with me and with Dr. Anderson who did my exam. And he has a good sense of humor, which is also important to me. I am happy that we (my husband and I) switched eye care providers.


StarStarStarStarNo Star I'll keep an eye out for you. —    (Patient since Mon Aug 12 00:00:00 MDT 2019)

My first visit and to return in 4 weeks. Will have better idea if my concerns are addressed then.


StarStarStarStarStar Very good service an would recommend to others. —    (Patient since Mon Aug 06 00:00:00 MDT 2018)

Very good service an would recommend to others.


StarStarStarStarStar Dr. Roth was fabulous. Got the contact out and I was so grateful.  —    (Patient since Wed Jul 06 00:00:00 MDT 2022)

Dr. Roth was fabulous. Got the contact out and I was so grateful.


StarStarStarStarStar Everything was excellent! —    (Patient since Thu Jun 20 00:00:00 MDT 2019)

Everything was excellent!


StarStarStarStarStar Your staff is great and I would not change a thing.  —    (Patient since Wed Mar 20 00:00:00 MDT 2019)

Your staff is great and I would not change a thing.


StarStarStarStarStar I was told by your front desk staff that YOU NO LONGER HONOR KAISER?!?!THis is the first I've... —    (Patient since Wed Apr 12 00:00:00 MDT 2023)

I was told by your front desk staff that YOU NO LONGER HONOR KAISER?!?! THis is the first I've been told that.


StarStarStarStarStar Wi-Fi for customers waiting for appointments —    (Patient since Thu Sep 13 00:00:00 MDT 2018)

Wi-Fi for customers waiting for appointments


StarStarStarStarStar Visit perfect in every way. —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

Visit perfect in every way.


StarStarStarStarStar The waiting was way too long! 35 minutes! —    (Patient since Wed Dec 21 00:00:00 MST 2022)

The waiting was way too long! 35 minutes!


StarStarStarStarStar Review of last office visit. —    (Patient since Wed Jul 03 00:00:00 MDT 2024)

My first appt with Dr. Schmidt. I liked him very much and will continue with him now that Dr. Ho is no longer with you. I appreciate the extra time he took with me to explain things.


StarStarStarStarStar The front desk people are not very friendly. None of them know how to smile. Dr — 

The front desk people are not very friendly. None of them know how to smile. Dr. Roth is excellent and I am very happy with his service.


StarStarStarStarNo Star Copay —    (Patient since Sat Jan 01 00:00:00 MST 1)

Front office failed to inform me of copay although I asked. They said I had none then called to advise of their error


StarStarStarStarStar Visit to Dr Ketover —    (Patient since Sat Jan 01 00:00:00 MST 1)

As I stated above, it was great. and I see no room for Improvement. I give it 5 stars!


StarStarStarStarStar Outstanding...... — 

Dr. Ketover just performed cataract surgery on both of my eyes. He is an outstanding and skilled Doctor and individual. He truly cared about the success of my surgery and I really appreciated his follow calls at the end of the day of both surgeries. I knew I was in very capable hands the whole time.


StarStarStarStarStar All aspects of the visit met my expectations! —    (Patient since Wed Jan 13 00:00:00 MST 2016)

All aspects of the visit met my expectations!


StarStarStarStarStar I appreciated Dr. Adler explaining things to me. —    (Patient since Tue Apr 09 00:00:00 MDT 2019)

I appreciated Dr. Adler explaining things to me.


StarStarStarStarStar Dr, Adler was wonderful very helpful and kind I felt like he knew what he was doing and that he... —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

Dr, Adler was wonderful very helpful and kind I felt like he knew what he was doing and that he truly cared about how your eyesight was and what you needed very caring .


StarStarStarStarNo Star It was 10:45 a.m —    (Patient since Thu Feb 13 00:00:00 MST 2020)

It was 10:45 a.m.--25 minutes AFTER my 10:20 appointment when Lilly took me into a room and did the preliminaries. It wasn't until 11:25 that Dr. Adler finally entered the room.


StarStarStarStarStar Very pleased with Dr Roth —    (Patient since Tue Sep 06 00:00:00 MDT 2022)

Very pleased with Dr Roth


StarStarStarStarStar Excellent Service and Care —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

Extra special service at check-in, and excellent care from Dr. Adler and staff.


StarStarStarStarStar Excellence all round —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Very pleased with everything about my visit. The technicians professionalism and care of me was first rate.


StarStarStarStarStar Very thorough and helpful. —    (Patient since Wed Jul 20 00:00:00 MDT 2022)

Very thorough and helpful.


StarStarStarStarStar Sequoia was very professional , kind and friendly. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Sequoia was very professional , kind and friendly.


StarStarStarStarStar Excellent eye exam by Dr. Roth —    (Patient since Tue May 03 00:00:00 MDT 2022)

Excellent eye exam by Dr. Roth


StarStarStarStarStar 5 stars —    (Patient since Thu Oct 18 00:00:00 MDT 2018)

I have been your patient for 14 years and am a happy one.


StarStarStarStarStar I would not know what that would be, other than offering less expensive glasses —    (Patient since Tue Jan 12 00:00:00 MST 2021)

I would not know what that would be, other than offering less expensive glasses


StarStarStarStarStar Dr. Ketover is very thorough. —    (Patient since Wed Sep 27 00:00:00 MDT 2017)

Dr. Ketover is very thorough.


StarStarStarStarStar I called the day after my appointment, because I had a question for the doctor — 

I called the day after my appointment, because I had a question for the doctor. (Can I use eye drops with my new temporary contacts and, if so, what kind?) I was told that the doctor was busy and I would get a call back in, perhaps, an hour or by day's end. It has now been well over 24 hours and I still haven't gotten a call. I have to believe that this was dropped, right? BTW, I still have the eye drop question...


StarStarStarStarStar the results of my survey have already been previously sent.Carolina Mearns —    (Patient since Sat Jan 01 00:00:00 MST 1)

the results of my survey have already been previously sent. Carolina Mearns


StarStarStarStarStar Nothing to improve, everyone was sincerely attentive and all seemed to know exactly what to do and... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Nothing to improve, everyone was sincerely attentive and all seemed to know exactly what to do and what was going on,


StarStarStarStarStar Excellent attention and service —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

Excellent attention and service


StarStarStarStarStar Much better than past visits where I have wait 30-40 minutes to be seen. —    (Patient since Fri May 27 00:00:00 MDT 2022)

Much better than past visits where I have wait 30-40 minutes to be seen.


StarStarStarStarStar It was great. I had a serious eyelash/red eye infection and they fit me into the schedule. —    (Patient since Fri May 27 00:00:00 MDT 2022)

It was great. I had a serious eyelash/red eye infection and they fit me into the schedule.


StarStarStarStarStar Continue with present excellent service —    (Patient since Thu Aug 24 00:00:00 MDT 2023)

Continue with present excellent service


StarStarStarStarStar I felt staff short-handed -- appt. took much longer than usual. — 

I felt staff short-handed -- appt. took much longer than usual.


StarStarStarStarStar Technical and assistance staff are very competent. —    (Patient since Tue Dec 12 00:00:00 MST 2017)

Technical and assistance staff are very competent.


StarStarStarStarNo Star Excellent Experience —    (Patient since Wed Jun 01 00:00:00 MDT 2022)

The Staff and Dr. were very efficient and helpful.


StarStarStarStarStar Everything was good as expected. —    (Patient since Wed Jun 10 00:00:00 MDT 2015)

Everything was good as expected.


StarStarStarStarStar No one ever suggests using your optical department. I usually go to Cosco. —    (Patient since Fri Mar 11 00:00:00 MST 2016)

No one ever suggests using your optical department. I usually go to Costco.


StarStarStarStarStar My wife called for an appointment and was told she couldn't get an appointment for over 2 months —    (Patient since Wed Apr 14 00:00:00 MDT 2021)

My wife called for an appointment and was told she couldn't get an appointment for over 2 months


StarStarStarStarStar Change the TV to Fox from CNN or show sport — 

Change the TV to Fox from CNN or show sport


StarStarStarStarStar Thanks Dr. Roth —    (Patient since Wed May 04 00:00:00 MDT 2022)

Dr. Roth's exam and feedback were first class. He diagnosed a gland blockage in my eye lid that was causing redness and dryness. He recommended a simple solution that is working. Thanks Dr. Roth


StarStarStarStarStar iI have been a patient with Milauskas for years and would not go elswhere.  —    (Patient since Tue May 02 00:00:00 MDT 2017)

iI have been a patient with Milauskas for years and would not go elswhere.


StarNo StarNo StarNo StarNo Star More professional!!!!!!!! To aloof  — 

More professional!!!!!!!! To aloof


StarStarStarStarStar No suggestions....and, Dr. Roth is just great ! — 

No suggestions....and, Dr. Roth is just great !


StarStarStarStarNo Star Recommend —    (Patient since Tue Jul 26 00:00:00 MDT 2022)

Friendly and efficient office. Dr. Lair answered all my questions and addresses my concerns.


StarStarStarStarStar The optical department personal could be more friendly , I felt like they did not care to explain... —    (Patient since Mon Sep 26 00:00:00 MDT 2016)

The optical department personal could be more friendly , I felt like they did not care to explain my options . Simply not friendly especially Angel or Felipe wereber his name was


StarStarStarStarStar Very glad to have Dr. Alwes and to have email assistance when needed. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very glad to have Dr. Alwes and to have email assistance when needed.


StarStarStarStarStar I arrived on time 9:30am, but had to wait 30 minutes to see the dr —    (Patient since Thu Jan 26 00:00:00 MST 2023)

I arrived on time 9:30am, but had to wait 30 minutes to see the dr. That's too long for an early appointment. The Dr.apologized briefly and gave me a thorough examination.


StarStarStarStarStar The assistant, Betty, that did most of the exam was very professional, friendly, and appeared... — 

The assistant, Betty, that did most of the exam was very professional, friendly, and appeared knowledgeable.


StarStarStarStarStar Appt staff not accomodating —    (Patient since Fri Jul 15 00:00:00 MDT 2016)

Appt staff not accomodating


StarStarStarStarStar Dr. Ketover is a wonderful, professional, competent ophthalmologist —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Dr. Ketover is a wonderful, professional, competent ophthalmologist. I feel I am in good hands given the fact that I have glaucoma. He's very reassuring while not underestimating the seriousness of the disease. All is under control thanks to him.


StarStarStarStarStar Everything was perfect! The staff was friendly as always. Marissa is ALWAYS amazing —    (Patient since Tue May 09 00:00:00 MDT 2023)

Everything was perfect! The staff was friendly as always. Marissa is ALWAYS amazing. She is so friendly and so accurate. Dr. Alwes was great as always. He took extra time to listen to m concerns and offered much appreciated information for later.


StarStarStarStarStar annual visit —    (Patient since Thu Oct 01 00:00:00 MDT 2020)

we are very happy with the doctors & staff @ Milauskas


StarStarStarNo StarNo Star Was very hurt/appalled at tone of doctor's question: THEN, what are you doing here? When I told... —    (Patient since Tue Feb 14 00:00:00 MST 2023)

Was very hurt/appalled at tone of doctor's question: THEN, what are you doing here? When I told him I was doing great with no problems since my lasix procedure!! :-(


StarStarStarStarStar I wish the optical dept. was not so expensive — 

I wish the optical dept. was not so expensive. I went to JCPenney and got my glasses for less than half your cost. (I hope the glasses are OK)


StarStarStarStarStar No comments at this time.  —    (Patient since Sat Jan 23 00:00:00 MST 2021)

No comments at this time.


StarStarStarStarStar Five Stars —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

A very well ran eye institution with professional doctors and staff that handle their patients very well.


StarStarStarStarStar I have been coming to the Milauskas Center for over 20 years and have always been very pleased... —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

I have been coming to the Milauskas Center for over 20 years and have always been very pleased with all treatment and service.


StarStarStarStarNo Star There is always a long wait to see the MDOne wonders if that may be in the scheduling —    (Patient since Sat Jan 01 00:00:00 MST 1)

There is always a long wait to see the MD One wonders if that may be in the scheduling. Having said that,however, I was very pleased with Dr.Klair who took time for explanations.


StarStarStarStarStar I should explain my rating on Question #4 —    (Patient since Sat Dec 16 00:00:00 MST 2023)

I should explain my rating on Question #4. Always in the past, at the end of the exam the ophthalmologist has set the lens holder to the updated prescription so that I could verify the distance vision and reading with BOTH eyes. I imagine this was not done as the whole process was the reverse of what I have always experienced previously - namely, my eyes were dilated before the exam. None of this was explained to me - indeed, when Dr. Roth told me to follow him from the room, I thought we were going to another room to do this final verification, but instead I was simply lead out to the reception area to settle my co-pay. As a result, I am left with the prospect of spending $300 for new lenses without the assurance that my updated prescription is any improvement over my current prescription. May I please arrange a FOC visit to verify this new prescription is actually an improvement? Please email me your response to vshalson@hotmail.com. Thank you.


StarStarStarStarStar Nothing keep up the Great Job —    (Patient since Thu May 30 00:00:00 MDT 2024)

Nothing keep up the Great Job. Dr Alwes was Great took time to listen and the The woman who did the testing when I was called in was Great Sorry I Don't remember Her Name but she explained everything as she went very nice.


StarStarStarStarStar I've been treated by Milauskas Eye Institute since the 1980's — 

I've been treated by Milauskas Eye Institute since the 1980's. My children and grandchildren have also been. We wouldn't go anywhere else.


StarStarStarStarStar I arrived at precisely my appointment time, 9:50am — 

I arrived at precisely my appointment time, 9:50am. Finally, at 10:50, a tech tested my eyes and asked most of the questions I expected to hear from the MD. I explained that I needed to leave by 11:15 for another important appointment. I was told that others were in front of me and sat in another room for twenty minutes. At 11:15 I left and told the receptionist to bill me. I won't be back.


StarStarStarStarNo Star I went there because it is the only place my insurance contracts with. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I went there because it is the only place my insurance contracts with.


StarStarStarStarStar something to read while waiting in the back —    (Patient since Sat Jan 01 00:00:00 MST 1)

something to read while waiting in the back


StarStarStarStarStar I will miss doctor Hartzler.She is great —    (Patient since Tue Aug 01 00:00:00 MDT 2023)

I will miss doctor Hartzler.She is great


StarStarStarStarStar Taking you within 8 minutes of appointed time.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Taking you within 8 minutes of appointed time.


StarStarStarStarStar Always have a good experience.  —    (Patient since Tue Sep 20 00:00:00 MDT 2022)

Always have a good experience.


StarStarStarStarStar Appointment went smoothly - my child was apprehensive and Dr —    (Patient since Sat Jun 25 00:00:00 MDT 2016)

Appointment went smoothly - my child was apprehensive and Dr. did very well with him, making him very comfortable. Thanks.


StarStarStarStarStar Thank you Dr. Alwes! —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

I was not aware LASIK was available after cataract surgery until I met with Dr. Alwes foe a routine eye exam. I love my new mono-vision!


StarStarStarStarStar Always with confidence and pleased with the staff. — 

Always with confidence and pleased with the staff.


StarStarStarStarStar I have been going to this office for years and have always been very pleased with everyone —    (Patient since Thu Feb 02 00:00:00 MST 2023)

I have been going to this officr for yearsand have always been very pleased with everyone. I continue to recommend this office to friends with high praise.


StarStarStarNo StarNo Star Waited too long —    (Patient since Thu Feb 15 00:00:00 MST 2024)

Disappointed with long wait past appointment time


StarStarStarStarStar Awesome staff! Very professional.  —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Awesome staff! Very professional.


StarStarStarStarStar very professional in every way. very pleased with dr. ketover —    (Patient since Wed Apr 29 00:00:00 MDT 2015)

very professional in every way. very pleased with dr. ketover


StarStarStarStarStar Dr Roth is the best! —    (Patient since Tue Dec 06 00:00:00 MST 2022)

Dr Roth took the time to investigate something that other doctors totally blew off. He explained the situation to me and made sure that a picture was taken to be able to compare for next years eye exam. He was the best!


StarStarStarStarStar Dr. Emberland —    (Patient since Wed May 26 00:00:00 MDT 2021)

Dr. Emberland is an excellent doctor, the best eye doctor I've ever had and I've had corrective lenses for over 50 years.


StarStarStarNo StarNo Star Girls at front desk need instructions in dealing with customers "eye to eye" —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Girls at front desk need instructions in dealing with customers "eye to eye". I have referred many. Some have left because of rudeness!


StarStarStarNo StarNo Star I was told by the front desk that someone would call me Friday, May 1st to set up an appointment... —    (Patient since Thu Apr 30 00:00:00 MDT 2015)

I was told by the front desk that someone would call me Friday, May 1st to set up an appointment for the week of May 11th, but no one called.


StarStarStarStarStar Nothing that I can think of. Perhaps have an incentive to use your optical department —    (Patient since Wed Nov 22 00:00:00 MST 2023)

Nothing that I can think of. Perhaps have an incentive to use your optical department. I spent $980 for sunglasses last year. I would have bought two pair of glasses if it was more cost effective for me. I need indoor glasses, too, but need to wait until I can afford them. The prices you have are so much higher than Costco, but, they don't have your expertise, Consider expanding that service for us so we can afford to shop for glasses too. Otherwise, your business is exceptional and I thank you very much!


StarStarStarStarStar Always impressed the team. —    (Patient since Thu Jun 20 00:00:00 MDT 2019)

Always impressed the team.


StarStarStarStarStar Professional & Friendly Staff A++ —    (Patient since Tue Oct 10 00:00:00 MDT 2023)

Professional & Friendly Staff A++


StarStarStarStarStar Very good experience —    (Patient since Mon Sep 21 00:00:00 MDT 2020)

Very easy and very thorough.


StarStarStarStarStar I made my appointment just that morning and was appreciative that I could get in the same day —    (Patient since Sat Jan 01 00:00:00 MST 1)

I made my appointment just that morning and was appreciative that I could get in the same day. However, was disappointed that the wait was about 35 minutes when I arrived.


StarStarNo StarNo StarNo Star I was there over 90 minutes for my annual checkup, not including the ten minutes I arrived BEFORE... —    (Patient since Fri May 05 00:00:00 MDT 2017)

I was there over 90 minutes for my annual checkup, not including the ten minutes I arrived BEFORE my scheduled appointment. That is way too long. Also, I was charged an extra $60 in advance for a follow up in case I didn't like my new contacts.


StarStarStarStarStar I received a very comprehensive examination regarding high eye pressure. He was very thorough —    (Patient since Mon Mar 13 00:00:00 MDT 2017)

I received a very comprehensive examination regarding high eye pressure. He was very thorough. In the end, he felt I needed a referral for more comprehensive testing on left eye. My insurance plan did not cover this treatment with Miklauskas unfortunately.


StarStarStarStarNo Star Dr. suggested procedures for eye care —    (Patient since Fri Apr 24 00:00:00 MDT 2015)

Dr. suggested procedures for eye care


StarStarStarStarStar Try to keep appointment time inside 30minutes? —    (Patient since Tue Apr 04 00:00:00 MDT 2017)

Try to keep appointment time inside 30minutes?


StarStarStarStarStar They took care of me very well, thanks. —    (Patient since Sat Jan 01 00:00:00 MST 1)

They took care of me very well, thanks.


StarStarStarStarStar Always find Dr. Ketover, and the entire staff, to be very professional and proficient. —    (Patient since Wed Dec 18 00:00:00 MST 2019)

Always find Dr. Ketover, and the entire staff, to be very professional and proficient.


StarStarStarStarStar Long wait beyond appointment time —    (Patient since Wed Aug 15 00:00:00 MDT 2018)

Long wait beyond appointment time


StarStarStarStarStar I feel that the eye doctor has just turned into a salesman...just like many, but not all, doctors. —    (Patient since Tue Apr 21 00:00:00 MDT 2015)

I feel that the eye doctor has just turned into a salesman...just like many, but not all, doctors.


StarStarStarStarNo Star Excellent experience —    (Patient since Thu Jan 14 00:00:00 MST 2021)

Excellent experience. Everyone is so friendly & they make you feel at ease. Drs are excellent in their care.


StarStarStarStarNo Star Just add some help in your optical dept. Everyone else there was great - LOVE Dr —    (Patient since Wed Oct 12 00:00:00 MDT 2022)

Just add some help in your optical dept. Everyone else there was great - LOVE Dr. Klair! Did seem to have to wait a long time in the examination room.


StarStarStarNo StarNo Star I came in for a Lasik consultation and I didn't feel like the team wanted to explain very much to... — 

I came in for a Lasik consultation and I didn't feel like the team wanted to explain very much to me about the procedure or cost. It seemed assumed that I had already made the decision to have the procedure. Not much was done to build my confidence in the team.


StarStarStarStarStar I have always been satified with every visit and feel every one is very professional. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have always been satified with every visit and feel every one is very professional.


StarStarStarStarStar I use to have very long waits. It was wonderful this time and I think my doctor is really excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

I use to have very long waits. It was wonderful this time and I think my doctor is really excellent


StarStarStarStarStar Great experience!  —    (Patient since Thu Dec 29 00:00:00 MST 2022)

I was treated for cornea erosion and Dr. Klair was great and thorough in explaining diagnosis, treatment and continued care.


StarStarStarStarStar Very well managed optometry practice. It was my initial visit and Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very well managed optometry practice. It was my initial visit and Dr. Frassato took a lot of time with me and answered all my questions very thoroughly.


StarStarStarNo StarNo Star Important for patient sense of comfort to be considered during treatment. I'd like to see Dr —    (Patient since Tue Oct 16 00:00:00 MDT 2018)

Important for patient sense of comfort to be considered during treatment. I'd like to see Dr.Roth as my appt. stated.


StarStarStarStarStar The length of wait time both before and during my appointment was  —    (Patient since Mon May 09 00:00:00 MDT 2022)

The length of wait time both before and during my appointment was unacceptable. This is not the first time. My time is valuable as well!


StarStarStarStarStar The waiting area right outside the exam offices in the La Quinta office was not ideal —    (Patient since Thu Apr 09 00:00:00 MDT 2015)

The waiting area right outside the exam offices in the La Quinta office was not ideal. Better not to be so close to exam rooms as you see the Dr. and assistants going in and out and hear parts of conversations with other patients.


StarStarStarStarStar more inventory in glasses and not in the back room —    (Patient since Wed Jan 10 00:00:00 MST 2024)

more inventory in glasses and not in the back room


StarStarStarStarStar Excellent  —    (Patient since Wed Apr 20 00:00:00 MDT 2022)

I was treated professionally by what seemed to me to be very competent professionals.


StarStarStarStarStar Excellent Care —    (Patient since Wed Jan 31 00:00:00 MST 2018)

Dr. Ketover has been TOPS as far as my husband and I are concerned. We have both had Cataract surgery performed by Dr. Ketover, and have been totally satisfied.


StarStarStarStarStar excellent care —    (Patient since Wed Jan 31 00:00:00 MST 2018)

I have been a patient of Dr. Ketover for the past few years, and have encouraged my husband to see him, which he has done. Both of us have had Cataract surgery and are pleased with the results. Dr. Ketover is great!


StarStarStarStarStar I also had an appointment with Dr. Ketover after my appointment with Dr. Emberland —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

I also had an appointment with Dr. Ketover after my appointment with Dr. Emberland. Both provided me outstanding medical service. The front office was a little confused with all of my medical insurance, which I have is Medicare, Anthem Blue Cross Medigap and Vision Care. Took a bit of time for the staff to sort all of that out.


StarStarStarStarStar I'd like you to be closer — 

I'd like to see the doctor or nurse closer to my appointment time.


StarStarStarStarStar Too many eye drops! —    (Patient since Tue Mar 31 00:00:00 MDT 2015)

The nurse that put my eyedrops in seemed too young & she put way too many eyedrops in. She said it would take 2 hours to wear off, when it actually took all day & night for my eyes to get back to normal.


StarStarStarStarNo Star I would prefer to not wait so long for my appointment  —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

I would prefer to not wait so long for my appointment


StarStarStarStarStar You are all perfect. Don't change a thing —    (Patient since Tue Mar 31 00:00:00 MDT 2015)

You are all perfect. Don't change a thing


StarStarStarNo StarNo Star Waited 30 minutes for appt !!!! Not acceptable —    (Patient since Thu Jun 29 00:00:00 MDT 2023)

Waited 30 minutes for appt !!!! Not acceptable


StarStarStarStarStar Very pleased when th dr Ketover's Frank assessment. —    (Patient since Mon Apr 15 00:00:00 MDT 2019)

Very pleased when th dr Ketover's Frank assessment.


StarStarNo StarNo StarNo Star Ridiculously long wait time —    (Patient since Thu Mar 26 00:00:00 MDT 2015)

Although the staff was professional and courteous, I did not see the doctor until almost 2 hours after my appointment time. There were several other people also waiting to see the same doctor, all of whom were irritated at the length of time they were having to wait. Many of these patients were elderly, and it was difficult for them. I called for this appointment the day before, very surprised that they had a new patient appointment open the next day. I would have much preferred to wait a week or two to get an appointment that wasn't stacked up against 10 other appointments at the same time and having to needlessly wait for a 10 minute conversation with the doctor.


StarStarStarStarStar Very efficient and quick. —    (Patient since Wed Dec 21 00:00:00 MST 2022)

Very efficient and quick.


StarStarStarStarNo Star I HAVE BEEN A PATIENT FOR SEVERAL YEARS, & HAVE BEEN VERY Happy with all services. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I HAVE BEEN A PATIENT FOR SEVERAL YEARS, & HAVE BEEN VERY Happy with all services.


StarStarStarStarStar  — 

5 stars. Dr. Roth shared and explained interesting information with me. I felt confident with his care. He is the first one to help me with the pressure test for Glaucoma by telling me to breath. As for waiting past my appointment time I'm sure something came up that couldn't be helped.


StarStarStarStarStar Excellent care —    (Patient since Sat Jan 01 00:00:00 MST 1)

I knew that I had to be worked-in for an acute problem, so I didn't mind waiting. Dr. Klair was thorough and efficient in her assessment of the problem. I learned much about how I can care for my eyes from her.


StarStarStarStarStar I had to wait too long they play this game of giving you to a helper who does it I test and then... —    (Patient since Fri Sep 30 00:00:00 MDT 2022)

I had to wait too long they play this game of giving you to a helper who does it I test and then you s*** and wait for the doctor in my case my appointment was 250 and I was not seen until 3:40.


StarStarStarStarStar Keep doing what your doing.Thanks —    (Patient since Fri Jun 24 00:00:00 MDT 2022)

Keep doing what your doing. Thanks


StarStarStarStarStar do not enjoy the long wait —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

do not enjoy the long wait


StarStarStarStarStar Love your LaQuinta office. I wish that Dr Ho still saw patients there —    (Patient since Sat Jan 01 00:00:00 MST 1)

Love your LaQuinta office. I wish that Dr Ho still saw patients there. It is very convenient for us. She is a peach!


StarStarStarStarStar The techs are great, answered all my questions. Dr. Ketover is just amazing —    (Patient since Thu Sep 08 00:00:00 MDT 2022)

The techs are great, answered all my questions. Dr. Ketover is just amazing. I feel 100% confident my eyes are in the best care with Dr. Ketover.


StarStarStarNo StarNo Star I had trauma to the eyes or an alergic reaction to eyeliner. —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

I had trauma to the eyes or an alergic reaction to eyeliner. Although there are many things on the net about this condition (bleeding, swollen eye balls), the Dr. said she had never seen anything like it, which surprised me. However, what she prescribed has been working and I am very, very grateful for her expertiise..


StarStarStarStarStar Dr Adler and his technician were excellent.. —    (Patient since Mon Mar 16 00:00:00 MDT 2015)

Dr Adler and his technician were excellent..


StarStarStarStarStar Bought 2 pairs of glasses.Pam was very —    (Patient since Fri Apr 07 00:00:00 MDT 2023)

Bought 2 pairs of glasses. Pam was very professional and Helpful!


StarStarStarStarStar Everything went well even though I was meeting Dr. Schmidt for the first time. —    (Patient since Wed Aug 03 00:00:00 MDT 2022)

Everything went well even though I was meeting Dr. Schmidt for the first time. Meeting a new doctor is always stressful - I was with Dr. Hartzler for 18 ears


StarStarStarStarNo Star scheduling was taking too long so I said to email me and I still have not received my next... —    (Patient since Sat Jan 01 00:00:00 MST 1)

scheduling was taking too long so I said to email me and I still have not received my next appointments.


StarStarStarStarStar Dr Cutover recommended not proceeding with cataract surgery at this time —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Cutover recommended not proceeding with cataract surgery at this time. I am not clear why? I think my vision would improve with the surgery so why not just have it done? Maybe there are risks I do not understand? I would love to drop by to see the doctor for five minutes to review "why not now". Trevor


StarStarStarStarStar I feel that you are well organized from beginning to end. Staff are all great —    (Patient since Sat Jan 01 00:00:00 MST 1)

I feel that you are well organized from beginning to end. Staff are all great. No need for changes.


StarStarNo StarNo StarNo Star My appointment was supposed to be in La Quinta totally but turned out after my La Quinta tests, I... —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

My appointment was supposed to be in La Quinta totally but turned out after my La Quinta tests, I had to go to Rancho Mirage to see the Dr. Schmidt. The on line scheduling system was not correct. The office staff was very helpful in working through all of the issues with me but it was time consuming and obviously not convenient to have to go to two offices.


StarStarStarStarStar Efficient, Yet Friendly —    (Patient since Tue Jan 12 00:00:00 MST 2016)

The staff was professional, knowledgeable and efficient, yet made me feel very comfortable.


StarStarStarStarStar Very Professional and Excellent service  —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

Very Professional and Excellent service


StarStarStarStarStar I have referred someone already and am very pleased with the level of service I received. —    (Patient since Fri Aug 26 00:00:00 MDT 2022)

I have referred someone already and am very pleased with the level of service I received.


StarStarStarStarStar I was happy with the office, staff and Doctor and will be back. —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

I was happy with the office, staff and Doctor and will be back.


StarStarStarStarStar Happy patient —    (Patient since Wed Oct 18 00:00:00 MDT 2023)

Very pleased being a patient of Dr. SCHMIDT of Milauskas.


StarStarStarStarStar I usually don't have a long wait, but this time it was over 30minutes. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I usually don't have a long wait, but this time it was over 30 minutes.


StarStarStarStarStar I have always been very satisfied. —    (Patient since Wed May 25 00:00:00 MDT 2016)

I have always been very satisfied.


StarStarStarStarStar The Best —    (Patient since Sat Jan 01 00:00:00 MST 1)

Would never go anywhere else. Everyone is so caring, and so professional. I feel I am always in good hands.


StarStarStarStarStar Great visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

The doctor I saw was great! He was so thorough and explained.what he was doing and why during my exam. I had been.going to see a different doctor for years and I didnt know I was misssing out! Dr. Roth was very professional and I will most definetly come back to see him gain. The girls at the front desk were nice enough to help me choose some glasses by giving me their opinion. Thank you so much to everyone there and I cant wait to return for my next visit.


StarStarStarStarStar Not a thing, actually my husband has an appt next month — 

Not a thing, actually my husband has an appt next month


StarStarStarStarStar It was a good appointment  —    (Patient since Fri Aug 19 00:00:00 MDT 2022)

It was a good appointment


StarStarStarStarStar talked to brian bowen about lasik surgery very informative and going for pre op on 3-3-15 — 

talked to brian bowen about lasik surgery very informative and going for pre op on 3-3-15


StarStarStarStarStar It would have saved me time for the receptionist to call the Canadian Insurance company for me, to... —    (Patient since Thu Feb 26 00:00:00 MST 2015)

It would have saved me time for the receptionist to call the Canadian Insurance company for me, to check my options, instead of making me go home and make the call to the Insurance company and then to make my appointment to see the doctor. This, I found, to be a very poor way to treat people from out of the Country.


StarStarStarStarStar Wonderful! —    (Patient since Thu Jan 28 00:00:00 MST 2021)

Staff is friendly, service is always top notch!


StarStarStarStarStar It's very frustrating to be treated at your facility —    (Patient since Sat Jan 01 00:00:00 MST 1)

It's very frustrating to be treated at your facility. It's obvious that you schedule two many people at a time. A 15 minute appointment takes 1 to 2 hours as your shuffled from room to room and wait 10 to 30 minutes between seeing technicians and doctors.


StarStarStarStarStar Remodel the inside of the building Especially the waiting roomMore cheeful —    (Patient since Wed May 26 00:00:00 MDT 2021)

Remodel the inside of the building Especially the waiting room More cheeful


StarStarStarStarStar La Quinta office moved much more quickly than Rancho Mirage —    (Patient since Sat Jan 01 00:00:00 MST 1)

La Quinta office moved much more quickly than Rancho Mirage but entire staff at both offices were excellent. Dr. Schmidt also very very good, personal and efficient. Thank you.


StarStarNo StarNo StarNo Star I waited 1 hour for less than 5 minutes with doctor. —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

I waited 1 hour for less than 5 minutes with doctor.


StarStarStarStarStar The women that took care of me before the Dr. saw me was the best ever —    (Patient since Sat Jan 01 00:00:00 MST 1)

The women that took care of me before the Dr. saw me was the best ever. She was so knowledgeable, and knew exactly what my problem was. I think she should be a doctor.


StarStarStarStarStar Actually no one recommended seeing the optician.  —    (Patient since Tue Feb 21 00:00:00 MST 2017)

Actually no one recommended seeing the optician.


StarStarStarNo StarNo Star lenses —    (Patient since Tue Oct 30 00:00:00 MDT 2018)

price of lenses are too high


StarStarStarNo StarNo Star One girl at checkout is not too polite. — 

One girl at checkout is not too polite.


StarStarStarStarStar Everything was great! I love your doctors and especially Dr —    (Patient since Sat Mar 05 00:00:00 MST 2022)

Everything was great! I love your doctors and especially Dr. Alwes! Thank you for the great service!!


StarStarStarStarStar I'm a patient of Dr. HO, whom I find excellent. I refer people to Dr. Ho —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm a patient of Dr. HO, whom I find excellent. I refer people to Dr. Ho. This particular visit was only for tests and I did not see the doctor. I found this particular technician to be very courteous and pleasant which has not always been the case with others.


StarStarStarStarStar I love Dr. Hartzler as my doctor and have been going to her for about 20 years. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I love Dr. Hartzler as my doctor and have been going to her for about 20 years.


StarStarStarStarStar I was pleased with my visit. —    (Patient since Thu Mar 05 00:00:00 MST 2015)

I was pleased with my visit.


StarStarStarStarStar Amber was excellent. Very professional.  —    (Patient since Wed Dec 06 00:00:00 MST 2023)

Amber was excellent. Very professional.


StarStarStarStarStar Need better insurance coverages. —    (Patient since Wed Feb 18 00:00:00 MST 2015)

Need better insurance coverages.


StarStarStarStarStar The tech that did my visual field test was excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

The tech that did my visual field test was excellent. She explained the test, was courteous, kind,& very professional. She was in LQ.


StarStarStarStarStar It was the most thorough eye exam I have ever had !  —    (Patient since Wed Feb 11 00:00:00 MST 2015)

It was the most thorough eye exam I have ever had !


StarStarStarStarStar I was pleased with my exams —    (Patient since Fri Jan 26 00:00:00 MST 2024)

I was pleased with my exams


StarStarStarStarStar redundant —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was taken to a room and asked several questions by a gal and then told to sit back in the waiting room. I was then called back by an intern, and asked the same questions. The intern did a fabulous job, however it seemed very redundant.


StarStarStarStarStar I did not see doctor. I saw a phenomenal 19 yearOld technician who handled me like anOld veteran —    (Patient since Mon Feb 09 00:00:00 MST 2015)

I did not see doctor. I saw a phenomenal 19 year Old technician who handled me like an Old veteran. A pretty bi-racial girl with the Best customer service skills and I had complete Confidence. That is why I asked her age


StarStarStarStarStar Everything was fine no problems —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was fine no problems


StarStarStarStarStar Claudia was very sweet and made feel very comfortable. Dr. Emberland was very kind and caring.  —    (Patient since Sat Feb 04 00:00:00 MST 2017)

Claudia was very sweet and made feel very comfortable. Dr. Emberland was very kind and caring.


StarStarStarStarStar This appointment was a follow up to a prior appointment that I had to leave —    (Patient since Thu May 25 00:00:00 MDT 2017)

This appointment was a follow up to a prior appointment that I had to leave. I waited over an hour and a half and had to leave to get back to work. I was told that Dr. Emberland had been overbooked, no kidding! I was not upset with Dr. Emberland as it was not his fault. However, Milauskas should be aware that your patient's time is valuable too. I would hope that in the future steps are taken to not do this to other patients.


StarStarStarStarStar Keep up the EXCELLENT work! —    (Patient since Wed Apr 12 00:00:00 MDT 2023)

Keep up the EXCELLENT work!


StarNo StarNo StarNo StarNo Star Erred in directing to wrong office - staff needs training.There is no excuse for waitimg an hour. —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

Erred in directing to wrong office - staff needs training. There is no excuse for waitimg an hour.


StarStarStarStarNo Star Excellent examination —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ketover is excellent at helping you make choices for glasses you need and does not push prescription glasses if readers work for you.


StarStarStarStarStar Very happy!  — 

Everybody was very nice! No waiting time and I felt like I was being good taking care of. I sure will come back!


StarStarStarStarStar I was very impressed and Dr Roth was very efficient and will definately go back to him once I see... —    (Patient since Wed Mar 01 00:00:00 MST 2023)

I was very impressed and Dr Roth was very efficient and will definately go back to him once I see the specialist as recommended by Dr Roth


StarStarStarStarStar Repeated testing caused a scratched cornea with extreme pain that persisted for several days and... —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Repeated testing caused a scratched cornea with extreme pain that persisted for several days and nessitated an emergency visit to the La Quinta office the next day. The telephone call to your emergency line at 7:30 on Thursday evening was NEVER returned. My call at 7:30 am was returned. I showed up at the LQ office at 8 am as an emergency and was eventually seen and treated by a doctor.


StarStarStarStarStar Everything I have experienced has been outstanding —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything I have experienced has been outstanding. And I want to say, Brian in the La Quinta office has helped me so much. He is an outstandng employee !!!


StarStarStarStarStar Dr. Adler is an astute and knowledgeable ophthalmologist —    (Patient since Fri Jan 16 00:00:00 MST 2015)

Dr. Adler is an astute and knowledgeable ophthalmologist. As a first-time and perhaps only one-time patient visiting the area, he was very thorough, professional and accommodating. I would continue to see him if I lived in the area.


StarNo StarNo StarNo StarNo Star felt like a part on an assembly line! —    (Patient since Fri Jan 23 00:00:00 MST 2015)

felt like a part on an assembly line!


StarStarStarStarNo Star Great Doctors —    (Patient since Fri Jan 23 00:00:00 MST 2015)

The doctors are great , most of the staff is friendly make sure you leave enough time not they are always punctual. Prices seemed fair. We recommend Dr. Roth and his assistant.


StarStarStarStarStar Everyone was very helpful. I would recommend Milauskas Institute to friends.  —    (Patient since Thu Jun 14 00:00:00 MDT 2018)

Everyone was very helpful. I would recommend Milauskas Institute to friends.


StarStarStarStarStar Dr. Klair —    (Patient since Tue Oct 15 00:00:00 MDT 2019)

Dr. Klair is a nice addition to your company!


StarStarStarStarStar I went for two eye tests and have a follow up this week for the results. —    (Patient since Sat Jan 17 00:00:00 MST 2015)

I went for two eye tests and have a follow up this week for the results.


StarStarStarStarStar My Appointment was excellent.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

This is the four annual visit to the La Quinta facility. My ability to read has worsen since the last visit. I had an exhaustive evaluation by Dr. Emberland that covered a range of diagnostic possibilities. I was provided a hard copy of the findings that I can take to my optalmalogist. Eventhough my visual improvement is predicated on the fitting of my new glasses. I feel that the exam gave me an objective evaluation.


StarStarStarStarNo Star Best eye doctor since my youth in San Diego (50+ years ago) —    (Patient since Fri Jan 16 00:00:00 MST 2015)

Best eye doctor since my youth in San Diego (50+ years ago). It's really nice to finally find a good quality eye doctor in the Coachella Valley.


StarStarStarStarStar Front office - Handling of an emergency OCT scan at RM office. Dr — 

Front office - Handling of an emergency OCT scan at RM office. Dr.Kllair ordered scan to rule out wet M.D. Staff took time reviewing schedule & told me I could be seen the following day at 1:30. I told them it was unacceptable - Dr. wanted scan done now & I did not want the anxiety of waiting. Finally, Veronica called Barb, office mgr. @ rm office and then asked if I could go right then. I said of course. The unprofessionism of the front desk in caring for a patient as well as following the Dr,s request is inexcusable.


StarStarStarStarStar every thing was very good. —    (Patient since Tue Feb 23 00:00:00 MST 2016)

every thing was very good.


StarStarStarNo StarNo Star Too long a wait —    (Patient since Sat Jan 01 00:00:00 MST 1)

Too long a wait this time. Extremely busy.


StarStarStarNo StarNo Star Too long a wait —    (Patient since Sat Jan 01 00:00:00 MST 1)

Too long a wait this time. Extremely busy.


StarStarStarStarStar This was the first visit with Dr Ketover. Had been a patient of Dr hartzler, who is retiring —    (Patient since Wed Jun 16 00:00:00 MDT 2021)

This was the first visit with Dr Ketover. Had been a patient of Dr hartzler, who is retiring.


StarStarStarStarStar Staff was very nice and efficient —    (Patient since Fri Nov 11 00:00:00 MST 2022)

Staff was very nice and efficient


StarStarStarStarStar The service is excellent, I don't know how you could improve. —    (Patient since Sat Jan 01 00:00:00 MST 1)

The service is excellent, I don't know how you could improve.


StarStarStarStarStar Good service and friendly staff. —    (Patient since Mon Jan 12 00:00:00 MST 2015)

Good service and friendly staff.


StarStarStarStarStar The appt. reminder is handy but it does not show which office your appt. is with. My appt — 

The appt. reminder is handy but it does not show which office your appt. is with. My appt. card indicated Palm Desert but the actual appt. was at LaQuinta. Only negative thing.


StarStarStarStarStar all good,but in R M. I had to wait 30 minutes. First time that has happened —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

all good,but in R M. I had to wait 30 minutes. First time that has happened


StarStarStarStarStar I had a VERY satisfying experience —    (Patient since Fri Nov 10 00:00:00 MST 2023)

I had a VERY satisfying experience


StarStarStarStarStar I'm in L.A. ten months a year and the desert two months a year.. —    (Patient since Fri Jan 09 00:00:00 MST 2015)

I'm in L.A. ten months a year and the desert two months a year... but I save my annual exam for the desert because I like Milauskas Institute so much


StarStarStarStarStar Outstanding service  —    (Patient since Mon Sep 21 00:00:00 MDT 2015)

Outstanding service and staff


StarStarStarStarStar Overall, every impressed by staff and Dr. —    (Patient since Thu Jan 08 00:00:00 MST 2015)

Overall, every impressed by staff and Dr.


StarStarStarStarStar So far so good —    (Patient since Thu Jan 08 00:00:00 MST 2015)

I recently visited the Malauskas office in LQ for the first time. My appointment was the very first of the day (7:40am), and the front office staff was attentive and courteous with me. They brought me into the back promptly, and I was seen by a doctor in timely manner. My follow-up appointment will be at the PD location, and I am a little apprehensive about going because of the really bad Yelp reviews and comments about their poor customer service and long waits. I'm hoping that it's just the complainers who bothered to post there, and that the location is not that bad. We shall see!


StarStarStarStarStar It would be helpful to get a DVD copy of the video explaining the cataract options —    (Patient since Thu Jan 08 00:00:00 MST 2015)

It would be helpful to get a DVD copy of the video explaining the cataract options. In most cases, a person sitting in the room where this video is shown is not located there long enough to see the whole video.


StarStarStarStarStar For the most part I have had excellent care and service throughout the many years I have been a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

For the most part I have had excellent care and service throughout the many years I have been a patient


StarStarStarStarStar Dr. Ketover —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

Dr. Ketover is very knowledgeable and explains everything in detail, as well as willing so spend the time to answer questions.


StarStarStarStarStar When pupils are going to be dilated, I get the feeling that people shouldn't be driving. — 

When pupils are going to be dilated, I get the feeling that people shouldn't be driving.


StarStarStarStarStar I was amazed how well trained the P.A.'s are.Very thoughtful &techicnal —    (Patient since Wed Jan 07 00:00:00 MST 2015)

I was amazed how well trained the P.A.'s are. Very thoughtful &techicnal.New exactly what to prepare for me before I saw the DR. Excellent staff.Brian DR. Milauskas & the 3 P.A.'s who prepared. I will recommend this staff to everyone. 5 star.


StarStarStarStarStar I love Dr. Ketover. He is professional, calm, and explains things well —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

I love Dr. Ketover. He is professional, calm, and explains things well. His assistant was also personable and professional.


StarStarStarStarStar Great place to go for standard needs —    (Patient since Thu Jul 28 00:00:00 MDT 2022)

Great place to go for standard needs. Don't like a sells pitch although suttle, especially if you have existing problems like severe dry eyes that would be exaserbated by surgery. I have more serious issues that would be best taken care of in an oncology department in UCLA. A referral would have been a better solution, no guessing. Just to reiterated, For basic needs I would recommend your services.


StarStarStarStarStar I'm very happy with Milauskas Eye Institute. —    (Patient since Thu Feb 16 00:00:00 MST 2023)

I'm very happy with Milauskas Eye Institute.


StarStarStarStarStar Excellent...5Stars***** — 

Overall impressions are positive. Everyone connected with my visit was courteous and professional.


StarStarStarNo StarNo Star I was disappointed that the doctor I saw didn't have more information on my particular problem —    (Patient since Fri Feb 05 00:00:00 MST 2021)

I was disappointed that the doctor I saw didn't have more information on my particular problem. I explained my issues when I made the appointment and I was directed to the wrong Dr. Dr. Adler, while very polite and professional, was not the right match for my particular eye problem - return of the same symptoms that sent me to a surgeon for a hole in the macula. I will be seeing a macular/retina specialist at your Ranch Mirage office on Jan. 8th. Had I been listened to carefully, I may have had to only make one office visit instead of two. Thank you.


StarStarStarStarNo Star Suprised to travel to LaQenta from DHS for test —    (Patient since Wed Dec 31 00:00:00 MST 2014)

Suprised to travel to LaQenta from DHS for test


StarStarStarStarStar Very professional. Thank you. —    (Patient since Mon Dec 29 00:00:00 MST 2014)

Very professional. Thank you.


StarStarStarStarStar The most important part, the Doctor was very good — 

The most important part, the Doctor was very good. Had to wait past appt time, but staff and Doctor were first rate.


StarStarStarStarStar Office visit. — 

Doctor very good - the most important part. Had to wait longer than I would like, but was well treated by staff and Doctor.


StarStarStarStarStar Dr —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

Dr. Ketover is THE BEST! I could never write enough words to explain everything that he has done for me over the past 15 years. If there is one thing that truly stands out about Dr. Ketover it has to be the fact that he cares. And that alone means the world to me. He truly cares about each and every patient and it shows. The entire staff there is HIGHLY recommended. I have no idea what I would do without them. I lost my right eye to cancer 13 years ago and they have done wonders to help me with my other good eye. I could NEVER in a million years ever thank everyone there enough. Incredible!


StarStarStarStarStar front desk… rude —    (Patient since Wed Dec 10 00:00:00 MST 2014)

Follow up calls to your front staff// a woman named Lori, I believe.. disgusting. She was very sarcastic and belittling. I won't be back and I hope someone will talk to her about courtesy to the patients.


StarStarStarStarStar Clone Dr. Ho to increase number of days she's in the office!!! —    (Patient since Sat Mar 09 00:00:00 MST 2019)

Clone Dr. Ho to increase number of days she's in the office!!!


StarStarStarStarStar The La Quinta office was not as nice as the Palm Desert location. More family oriented —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

The La Quinta office was not as nice as the Palm Desert location. More family oriented. Floors were dirty, office very busy feeling. Same good service at all the offices I've visited in the past.


StarStarStarStarStar I had another wonderful visit —    (Patient since Mon Dec 22 00:00:00 MST 2014)

I had another wonderful visit. I was over an hour late for my appointment and my doctor still had the time to see me. Thank you!


StarStarStarStarStar Dr. Schmidt and his staff were very nice and answered ALL my questions —    (Patient since Thu Dec 18 00:00:00 MST 2014)

Dr. Schmidt and his staff were very nice and answered ALL my questions. I was completlly satisfied with my visit. I did have to wait an extra 20 minutes to be initinally seen by the staff from my appt time. will come back and referral to any friends. Mike


StarStarStarStarStar Front desk need to be more helpfull —    (Patient since Fri Aug 12 00:00:00 MDT 2022)

Front desk need to be more helpfull


StarStarStarStarStar Dr. Emberlain —    (Patient since Wed Oct 03 00:00:00 MDT 2018)

Dr. Emberland was excellent. Very helpful.


StarStarStarStarStar All went well! Thank you. —    (Patient since Sat Jan 01 00:00:00 MST 1)

All went well! Thank you.


StarStarStarStarStar EVERY ASPECT OF YOUR OFFICE WAS PROFESSIONAL AND WELL COORDINATED —    (Patient since Fri Jun 24 00:00:00 MDT 2022)

EVERY ASPECT OF YOUR OFFICE WAS PROFESSIONAL AND WELL COORDINATED


StarStarStarStarStar As a physician, I was impressed by the office efficiency. I also was impressed as Dr — 

As a physician, I was impressed by the office efficiency. I also was impressed as Dr. Adler explained why he wold change a medicine regimen I had been on via my out of state ophthalmologist. Straight forward and understandable rationale.


StarStarStarStarStar I was given the wrong prescription for my glasses and can't seem to get the help I need to rectify... —    (Patient since Wed Dec 10 00:00:00 MST 2014)

I was given the wrong prescription for my glasses and can't seem to get the help I need to rectify the situation.


StarStarStarStarStar Always a pleasant experience. —    (Patient since Wed Jan 31 00:00:00 MST 2018)

Everyone there goes out of his or her way to accommodate and please each patient, while efficiently "doing their jobs"..


StarStarStarStarStar This time the wait was a lot shorter. I always plan on aprox. 45 min wait. —    (Patient since Tue Apr 18 00:00:00 MDT 2023)

This time the wait was a lot shorter. I always plan on aprox. 45 min wait.


StarStarStarStarStar Koi, that did my refraction did an outstanding job. She very knowlegeable, efficient, and caring. —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

Koi, that did my refraction, did an outstanding job. She very knowlegeable, efficient, and caring.


StarStarStarStarStar The entire staff was friendly, efficient, knowledgeable, and professional —    (Patient since Wed Jun 10 00:00:00 MDT 2015)

The entire staff was friendly, efficient, knowledgeable, and professional. Coy and Marissa explained each test and prepared me well. Annette worked patiently with me on the forms for my cataract surgery. Dr. Ketover was great at explaining my options, reviewing the tests and caringly informing me of what the surgery entailed.


StarStarStarStarStar better magazines. Yours are geared toward men —    (Patient since Wed Apr 26 00:00:00 MDT 2023)

better magazines. Yours are geared toward men. Nobody minds a wait when they can read something interesting. Other Dr. offices have People magazine and etc.


StarStarStarStarStar After Cataract surgery —    (Patient since Wed Dec 10 00:00:00 MST 2014)

Well run organization. Good doctors. Good service. Transportation provided for Cataract surgery a big benefit.. Very Professional.


StarStarStarStarStar Need to hold more closely to appt. time. —    (Patient since Wed Jan 04 00:00:00 MST 2023)

Need to hold more closely to appt. time.


StarStarStarStarStar The check/out assistant was particularly helpful on setting appointmsnts and checking insurance... —    (Patient since Tue Dec 12 00:00:00 MST 2017)

The check/out assistant was particularly helpful and courteous on setting appointments, co-pay and insurance issues.


StarStarStarStarStar Can't think of a thing. Excellent service and Dr —    (Patient since Tue Sep 20 00:00:00 MDT 2022)

Can't think of a thing. Excellent service and Dr. Schmidt was very thorough, explained things well and made sure my previously detached retina was still in good shape.


StarStarStarStarStar I signed up to NextMD while at the office. When I got home I was not able to log on —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

I signed up to NextMD while at the office. When I got home I was not able to log on. The instruction I was given were easy to understand and John at the LQ office should me how to use the site and signed me up. However, at home, I was not able to log in.


StarStarStarStarNo Star ?. — 

Satisfactory office visit for pressure check.


StarStarStarStarStar I waited for check in because a man was having a long discussion & offered to step aside, but girl... —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

I waited for check in because a man was having a long discussion & offered to step aside, but girl at desk was determined to finish with him first. I was then called while I visited ladies' room.


StarStarStarStarStar Good experience —    (Patient since Wed Feb 03 00:00:00 MST 2016)

Staff and doctors were very helpful and courteous.


StarStarStarStarStar The eye testing was timely and professional. I was an initial new patient of Dr —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

expected delay, due to a previous patient Dr. Schmidt was involved with. I came vey close to just leaving without seeing the Dr. at all. His apology was rendered, but didn't sound like he was at all concerned. (Must be end-of-day attitude).


StarStarStarStarStar I think Brian could be a lttle more understanding, seems to have a attitude!Special needs for an... — 

I think Brian could be a lttle more understanding, seems to have a attitude!Special needs for an enhancement procedure due to my cateract inplant surgery. Advised him Dr Ketover made a special payment fee for this Lasek procedure. Took Brian two weeks to get back to me regarding this matter.


StarStarStarStarStar Had an apt —    (Patient since Mon Nov 03 00:00:00 MST 2014)

Had an apt. Two months in advance and when I came to the ranco mirage office my name was not in the book. They, then, realize that my apt. Was in the PS's office. My left eye is still blurry and at times hurt since my cataract operation on March 25 th.2014 No one can, apparently , can help me.


StarStarStarStarStar My vision is blurry but doc told me I had 20 20 vision.. —    (Patient since Sat Aug 19 00:00:00 MDT 2017)

My vision is blurry but doc told me I had 20 20 vision...but I was persistent that I needed something...I am interested in seeing if glasses help my vision at night like I hope. I can't recall name of doctor.


StarStarNo StarNo StarNo Star excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

always get appropriate advice from dr hartzler


StarStarStarStarStar Visit was great as usuall —    (Patient since Wed Dec 30 00:00:00 MST 2015)

Visit was great as usuall


StarStarStarStarStar I Have been given the best of care every visit... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I Have been given the best of care every visit....courteous treatment by the outside staff and never rushed by Dr. SChmidt. MAry Sue Reynolds


StarStarStarStarStar Don't like waiting 1 hr past app time —    (Patient since Sat Jan 01 00:00:00 MST 1)

Don't like waiting 1 hr past app time


StarStarStarStarStar Check out person could have been a little more friendly. —    (Patient since Fri May 14 00:00:00 MDT 2021)

Check out person could have been a little more friendly.


StarStarStarStarStar The front office staff has really improved in terms of friendliness and helpfulness. —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

The front office staff has really improved in terms of friendliness and helpfulness.


StarStarStarStarStar I received an e-mail saying I was enrolled in NextMD by MEI and I need a "token" (number) which I... —    (Patient since Tue Nov 08 00:00:00 MST 2016)

I received an e-mail saying I was enrolled in NextMD by MEI and I need a "token" (number) which I don't have a clue about. I guess it would have been good to have that explained when I left so I could expect it. Don't have patience if online stuff gets complicated. I probably also needed a better idea of when to expect to hear about the referral that I'm waiting for.


StarStarStarStarStar Superb experience overall —    (Patient since Tue Dec 06 00:00:00 MST 2022)

Superb experience overall


StarStarStarStarStar Both the doctor and the gentleman that helped me in the Optical Department were professional and... —    (Patient since Fri Nov 21 00:00:00 MST 2014)

Both the doctor and the gentleman that helped me in the Optical Department were professional and extremely helpful.


StarStarStarStarStar Doctor Schmidt is very professional and his demeanor is friendly and informative —    (Patient since Mon Jan 09 00:00:00 MST 2023)

Doctor Schmidt is very professional and his demeanor is friendly and informative. Coi, the technician, was over the top friendly and very professional. She presents a great interface for your business.


StarStarStarStarStar I truly like the Rancho Mirage office —    (Patient since Thu Nov 20 00:00:00 MST 2014)

I truly like the Rancho Mirage office. However, I did have to go to the La Quinta office for a Pentagam test. Their front office was confused and confusing. After my test, they mixed my visit up with another patient. Not managed well in front.


StarStarStarStarStar Dr. Ketover  —    (Patient since Wed Jun 30 00:00:00 MDT 2021)

Dr. Ketover is very thorough and explained my eye condition in a precise manner. The assistants are excellent. We have recommended Dr. Ketover to friends.


StarStarStarStarStar Nice not having to wait past appointment time. —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

Nice not having to wait past appointment time.


StarStarStarStarStar always the best for very professional eyecare — 

always the best for very professional eyecare


StarStarStarStarStar Great visit, love Dr. Roth —    (Patient since Tue Nov 18 00:00:00 MST 2014)

Great visit, love Dr. Roth. Very personable and professional plus he was very patient with the Intern, who did quite well. Will return to this Dr. Recommend to friends and family.


StarStarStarStarStar Very quick visit. Moved right along. Coi was very helpful and professional..Dr. Adler as well.  —    (Patient since Tue May 04 00:00:00 MDT 2021)

Very quick visit. Moved right along. Coi was very helpful and professional..Dr. Adler as well.


StarStarStarStarStar Perfect. made me feel very confortable for upcoming cataract surgery. — 

Perfect. made me feel very confortable for upcoming cataract surgery.


StarStarStarStarStar Dr. Roth is an excellent eye Dr. Very knowledgeable and very explanatory with a patient — 

Dr. Roth is an excellent eye Dr. Very knowledgeable and very explanatory with a patient. Very calm and sincere with his patients!


StarStarStarStarStar You are great —    (Patient since Tue Jul 24 00:00:00 MDT 2018)

You are great. Sometimes you are quite busy, but this is because you have established such a fantastic reputation.


StarStarStarStarStar If my appointment is at 8 that is when I want to be seen not 8:15 —    (Patient since Thu Dec 22 00:00:00 MST 2016)

If my appointment is at 8 that is when I want to be seen not 8:15. Otherwise what is the point in making the appointment?


StarStarStarStarStar Keep doing what you are doing. —    (Patient since Wed Mar 08 00:00:00 MST 2023)

Keep doing what you are doing.


StarStarStarStarStar We always enjoy Dr Ketover —    (Patient since Wed Nov 12 00:00:00 MST 2014)

We always enjoy Dr Ketover


StarStarStarStarStar front desk is improving greatly —    (Patient since Thu Jul 07 00:00:00 MDT 2022)

front desk is improving greatly


StarStarStarStarStar We are going to miss Dr. Hartzler...big shoes to fill. —    (Patient since Tue Dec 01 00:00:00 MST 2020)

We are going to miss Dr. Hartzler...big shoes to fill.


StarStarStarStarStar The staff from the front desk and the optical had a flat affect especially the front desk which... —    (Patient since Mon May 22 00:00:00 MDT 2023)

The staff from the front desk and the optical had a flat affect especially the front desk which make things complicated and dont have the personality to be the front of an office.She wasn't very helpful,naive and on the rude side. The Physician was very excellent and very friendly.


StarStarStarStarStar Everyone is always so kind and you usually never wait more than 10 minutes I didn't mind waiting —    (Patient since Sat Jun 04 00:00:00 MDT 2022)

Everyone is always so kind and you usually never wait more than 10 minutes I didn't mind waiting at all the Dr. is also very very kind.


StarStarStarStarStar continue providing the same excellent service —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

continue providing the same excellent service


StarStarStarStarStar Too many young untrained girls working there. I had a 10:00 a.m —    (Patient since Sat Jan 01 00:00:00 MST 1)

Too many young untrained girls working there. I had a 10:00 a.m. appoint and didn't leave until nearly Noon. Crazy. My husband & I both enjoy seeing Dr. Roth, however.


StarStarStarStarNo Star annual eye exam  —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

Satisfyed with the service


StarStarStarStarStar Everything was excellent, wish you had an office in the OC — 

Everything was excellent, wish you had an office in the OC


StarStarStarStarStar Dr. Alwes is smart and friendly. Nice combination and I appreciate him. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Alwes is smart and friendly. Nice combination and I appreciate him.


StarStarStarStarStar My wife & i had 2 appointments back-to-back. But we got only 1 reminder phone call —    (Patient since Tue Jun 13 00:00:00 MDT 2017)

My wife & i had 2 appointments back-to-back. But we got only 1 reminder phone call. We should have gotten 2 calls so we'd know the 2nd appointment was not cancelled.


StarStarStarStarStar Dr. Ketover is the best doctor we have seen there —    (Patient since Wed Nov 05 00:00:00 MST 2014)

Dr. Ketover is the best doctor we have seen there. He is excellent in his diagnoses and in his care. We truly appreciate having access to such a fine doctor!


StarStarStarStarStar The wait in the hallway to see Dr —    (Patient since Tue Apr 09 00:00:00 MDT 2019)

The wait in the hallway to see Dr. Hartzler was too long, especially just sitting and staring at the wall. Why not return to the waiting room until she is ready to see her next patient?


StarStarStarStarStar Have always had great service at Milauskas Eye Institute. Been going there for 10 years. Dr — 

Have always had great service at Milauskas Eye Institute. Been going there for 10 years. Dr. Roth is the best!


StarStarStarStarStar I'm always given a new doctor when I come in —    (Patient since Wed May 04 00:00:00 MDT 2022)

I'm always given a new doctor when I come in. The doctor I saw was nice but he did not introduce himself that I can recall. I could not read his identification badge.


StarStarStarStarStar no improvements necessaries —    (Patient since Mon Nov 23 00:00:00 MST 2015)

no improvements necessaries


StarStarStarStarStar This was my final appointment with Dr. Hartzler before she retires. I hope I like Dr —    (Patient since Mon Nov 07 00:00:00 MST 2022)

This was my final appointment with Dr. Hartzler before she retires. I hope I like Dr. Adler as much as I liked her.


StarStarStarStarStar Dr. Adler was very thorough and kind. —    (Patient since Mon Jul 10 00:00:00 MDT 2023)

Dr. Adler was very thorough and kind.


StarStarStarStarStar Dr Roth recommended a referral to a retinal specialist for maculare degeneration —    (Patient since Wed Apr 14 00:00:00 MDT 2021)

Dr Roth recommended a referral to a retinal specialist for maculare degeneration. I called twice to follow-up and have not received a referral as of 8 days later. That is NOT good patient care.


StarStarStarStarStar This was a "immediate care: appointment as I already having a standing appt. to see Dr —    (Patient since Fri Jul 16 00:00:00 MDT 2021)

This was a "immediate care: appointment as I already having a standing appt. to see Dr. Ketover in January. I do not understand why I was asked to do a routine vision test prior to seeing Dr. Adler when I was at the office for a specific eye complaint..my regular testing will be done in Jan.


StarStarStarNo StarNo Star Did not care for Dr Adler — 

Did not care for Dr Adler


StarStarStarStarStar No problems at all with this visit. —    (Patient since Wed May 24 00:00:00 MDT 2023)

No problems at all with this visit.


StarStarStarStarStar I would rather had Dr. Ho see me. I realize now she is at a different office  —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

I would rather had Dr. Ho see me. I realize now she is at a different office .I did not like waiting over 45 minutes to see the doctor


StarStarStarStarStar Do not change a system which works well ! —    (Patient since Wed Feb 21 00:00:00 MST 2018)

Do not change a system which works well !


StarStarStarStarStar Eyes front —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

Overall very competent, efficient eye care team. Very confident in their examinations and treatment.


StarStarStarStarStar not sure which dr. I saw. —    (Patient since Tue Oct 28 00:00:00 MDT 2014)

not sure which dr. I saw.


StarStarStarStarStar NO IMPROVEMENT COMMENT NECESSARY — 

NO IMPROVEMENT COMMENT NECESSARY


StarStarStarStarStar Dr. Hartzler will be missed!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Hartzler will be missed!


StarStarStarStarStar Excellent Service and consultation —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Roth did an excellent job at explainîng my problem and how To treat my condition.


StarStarStarNo StarNo Star Very nice atmosphere — 

Very nice atmosphere. However, the goal is to make a lot of money off of the few middle class non-medicare folks. Or at least that's how it felt. I asked for a contact lens prescription and was denied, once I had expressed an interest in Lasik. I feel that if I never mentioned that I might consider Lasik, that I would have left with both the eyeglass RX and the Monovision contact lens RX. Instead, I was told that I must come back for a consult for the Contact Lenses. I was turned off by that, and instead of going to Milauskas, will go to another (Costco?) contact lens fitting place.


StarStarStarStarStar Want to thank your Optical Dept —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Want to thank your Optical Dept. for helping me on several occasions make adjustments to eye glasses. They did it willingly and courteously and didn't charge me for their time.


StarStarStarStarStar Use larger font on survey. —    (Patient since Wed Oct 18 00:00:00 MDT 2023)

Use larger font on survey.


StarStarStarStarStar A bit formal. Would never expect to have an old fashioned visit with the doctor — 

A bit formal. Would never expect to have an old fashioned visit with the doctor. That happens in a large organization. (I am 87 ). The receptionist was a little abrupt with the following patient who wanted only to pick up a prescription.


StarStarStarStarStar There was a mix-up in scheduling. I was directed to La Quinta, but Dr. Ketover was not there that d —    (Patient since Wed Jan 09 00:00:00 MST 2019)

There was a mix-up in scheduling


StarStarStarStarStar The Dr was efficient, friendly, explained everything, the fee was extremely fair as I was a... —    (Patient since Wed Oct 22 00:00:00 MDT 2014)

The Dr was efficient, friendly, explained everything, the fee was extremely fair as I was a Canadian without coverage. I was able to get an appointment at the earliest available. Will highly recommend this office.


StarStarStarStarStar Keep your wait time down —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

Keep your wait time down. I don't like your idea to put my records on-line because they should be kept private.


StarStarStarStarStar dr. in a rush, said all I can do, he has ben there 3 mo. send him HOME..//  —    (Patient since Tue Sep 13 00:00:00 MDT 2022)

dr. in a rush, said all I can do, he has ben there 3 mo. send him HOME..// you get better care at WALMART,,..//my frames and new glass better come back GOOD. Mrs. Boitano


StarStarStarStarStar This was my 2nd Lasik procedure in just over 1 month —    (Patient since Tue May 09 00:00:00 MDT 2023)

This was my 2nd Lasik procedure in just over 1 month. I had Lasik down in my left eye to correct for distance. I decided to have my right corrected for close up vision. The procedure was done on 10/17/14. Dr. Adler was very kind and did a great job. Marissa is outstanding as is Brian. Thank you for such a wonderful experience. I have a follow-up visit this coming Friday, 10/24/14, in Palm Springs.


StarStarStarNo StarNo Star Not sure why everyone who comes gets an eye exam. —    (Patient since Wed Dec 26 00:00:00 MST 2018)

Not sure why everyone who comes gets an eye exam.


StarStarStarStarStar First class professional care. —    (Patient since Sat Jan 01 00:00:00 MST 1)

First class professional care.


StarStarStarStarStar I thought the doctor was pleasant  —    (Patient since Mon Oct 20 00:00:00 MDT 2014)

I thought the doctor was pleasant and knowledgeable. He seemed thorough in his examination, discussed options, and sent me home with some recommendations on paper.


StarStarStarStarStar Cataract Questions —    (Patient since Tue May 17 00:00:00 MDT 2022)

Dr. Adler helped me understand the cause of the new and increased blurriness I was experiencing.


StarStarStarStarStar Should not have to wait 50 minute —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Should not have to wait 50 minute


StarStarStarStarStar Doctor is very thorough with explanation, optical dept made me feel I was imposing on them. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Doctor is very thorough with explanation, optical dept made me feel I was imposing on them.


StarStarStarStarNo Star Surgery and Follow-up — 

Very positive experience, particularly the laser surgery.


StarStarStarStarNo Star Keep being as prompt as possible. — 

Keep being as prompt as possible.


StarStarStarStarStar Great experience at first visit  —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

Saw Dr Schmidt at La Quinta office. He was very thorough, answered all my questions, didn't rush me out the door, and was very pleasant. Everyone in the office was efficient and pleasant. It was an overall good experience.


StarStarStarStarStar Dr Ketover is wonderful. Very thorough and concerned about the health of my eyes and retina. Dr —    (Patient since Wed Sep 28 00:00:00 MDT 2022)

Dr Ketover is wonderful. Very thorough and concerned about the health of my eyes and retina. Dr. Ketover gives AAA+ Service. I would recommend him to any of my friends or clients.


StarStarNo StarNo StarNo Star Latest visit. —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

I am a long time patient and everything has always met my expectations. Excellent care.


StarStarStarStarStar All my visits have been courteous and friendly. I like you guys ! —    (Patient since Sat Jan 01 00:00:00 MST 1)

All my visits have been courteous and friendly. I like you guys !


StarStarStarStarStar Thank you —    (Patient since Wed Nov 15 00:00:00 MST 2023)

Both Dr. Yoh and JImmy, in the Optical Department, were professional, customer service driven and both had a great sense of humor as well. My visit was a positive experience overall. Thank you.


StarStarStarStarStar I left before seeing the doctor because I waited so long over an hour and had to make another... —    (Patient since Mon Oct 19 00:00:00 MDT 2020)

I left before seeing the doctor because I waited so long over an hour and had to make another appointment and wait another week


StarStarStarNo StarNo Star Front staff gives inaccurate information —    (Patient since Fri Jul 17 00:00:00 MDT 2020)

Front staff focused on billing patient without explanation. I had to ask for itemized cost. Staff not aware of discounts from insurance...I was given a call to pick up an ordered item, upon arrival the item was unavailable...I was told that they will ship it but it never happened...Had another incident on another visit, got a call to do a trial in the office. Called the office to verify information but staff on the other line not aware & previous information was inaccurate.


StarStarStarStarStar Came in for eye pressure check —    (Patient since Mon Jun 20 00:00:00 MDT 2022)

Came in for eye pressure check. About 45 min wait from time of exam with examiner to actually seeing the DOC.


StarStarStarStarStar More focus on the customer at check in —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

More focus on the customer at check in. Everyone talking about billing issues at front desk and not giving the full attention to the person in front of them,


StarStarStarStarStar Dr. Paul was amazing —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

Dr. Paul was amazing. My nana annie is very anxious and socially uncomfortable, the doctor made her feel so relaxed, made her laugh, and spoke to her in better spanish than my own.


StarStarStarStarStar I have had excellent service from your offices and found Dr. Schmidt extremely helpful. — 

I have had excellent service from your offices and found Dr. Schmidt extremely helpful.


StarStarStarStarStar Dr Roth is by far the most gracious doctor —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Roth is by far the most gracious doctor. Not only is he complete and thorough in his exams but he truly cares. He shows great compassion, he listens and rally wants to he his patients. If all medical professionals were like him the medical world would be a better place.


StarStarStarStarStar Dr Roth is by far the most gracious doctor —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Roth is by far the most gracious doctor. Not only is he complete and thorough in his exams but he truly cares. He shows great compassion, he listens and rally wants to he his patients. If all medical professionals were like him the medical world would be a better place.


StarStarStarStarStar Great! Found Glaucoma pressure improved! —    (Patient since Mon Jun 27 00:00:00 MDT 2022)

Great! Found Glaucoma pressure improved!


StarStarStarStarStar Whats this? —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

I was pleased with the visit.


StarStarStarStarStar I have enjoyed Dr, Hartzler knowledgeable and friendly relationship and I am sorry to see her... —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

I have enjoyed Dr, Hartzler knowledgeable and friendly relationship and I am sorry to see her leave but happy for her, I always felt like I had the best with her and felt she had my be best interest in mind.


StarStarStarStarStar There was a wait in checking out and ordering my contacts —    (Patient since Fri Nov 10 00:00:00 MST 2023)

There was a wait in checking out and ordering my contacts. Office staff was kept on hold for a considerable time with the billing department to get the final cost to me.


StarStarStarStarStar Long wait time —    (Patient since Thu Mar 03 00:00:00 MST 2016)

Long wait time after ushered to back.


StarStarStarStarStar Great experience —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Emberland is excellent. Very thorough, professional, and spends time answering questions in plain language that the common people can understand.


StarStarStarStarStar Keep records longer than 3 years. It waste time to fill out forms for a "new" patient each time. — 

Keep records longer than 3 years. It waste time to fill out forms for a "new" patient each time.


StarStarStarStarStar Three weeks ago I came in and the first appointment that was opened was 9-15-14 at 9am —    (Patient since Wed Mar 08 00:00:00 MST 2023)

Three weeks ago I came in and the first appointment that was opened was 9-15-14 at 9am. I arrived for that Appointment only to be told I did not have an appointment and was asked did I have my appointment card with me. Made me feel that I was did not have an appointment and just walked in on Mon. I told them I did have an appointment and needed to see the Doc TODAY. They got me in at 3:20p. But I had to rearrange other appointments I had that day due to someone NOT marking down my appointment and making me feel like I was the person in the wrong.


StarStarStarStarStar Brian helped me today - fit me in and went beyond what he needed to —    (Patient since Tue Sep 18 00:00:00 MDT 2018)

Brian helped me today - fit me in and went beyond what he needed to. I am so thankful for his excellant help!!!!


StarStarStarStarStar Everything went fine. Both Rebecca and Dr. Roth very helpful — 

Everything went fine. Both Rebecca and Dr. Roth very helpful. I felt they are very good at their job.


StarStarStarStarStar Great staff, very kind and gentle with children. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great staff, very kind and gentle with children.


StarStarStarStarStar There were too many customers for doctors available. —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

There were too many customers for doctors available.


StarStarStarStarNo Star The woman that took my information and tested my eyesight was very prompt and likable.Dr —    (Patient since Thu Nov 29 00:00:00 MST 2018)

The woman that took my information and tested my eyesight was very prompt and likable. Dr. Schmidt seemed quite busy and it took quite a while before he was able to get to me. He was very congenial and I enjoyed conversing with him.


StarStarStarStarStar Sorry to see Drs. Pieramicci and Kopan leave. —    (Patient since Tue Dec 06 00:00:00 MST 2016)

Sorry to see Drs. Pieramicci and Kopan leave.


StarStarStarStarStar Very helpful team. —    (Patient since Tue May 17 00:00:00 MDT 2022)

Very helpful team. Heavy rain and flooded streets made it difficult to get to the Rancho Mirage office for the second part of my appointment and the staff at the La Quinta office made it possible to have all of the tests and to get all of the information there so I didn't have to battle the elements trying to drive to Rancho Mirage. This was very much appreciated.


StarStarStarStarStar Front desk staff can be described "indifferent" to anyone whoComes or goes — 

Front desk staff can be described "indifferent" to anyone who Comes or goes. Some get loud as if calling Marines to muster.


StarStarStarStarStar Dr Yoh was fine. Everyone else needs customer service training. — 

Dr Yoh was fine. Everyone else needs customer service training.


StarStarStarStarStar I've been a patient of Dr —    (Patient since Wed Dec 18 00:00:00 MST 2019)

I've been a patient of Dr. Ketover for years and have full confidence in his treatment of both my wife and me. Have no suggestions for improvements. Highly satisfied.


StarStarNo StarNo StarNo Star Doctor was running late and no one told me until I asked. The Optical Dept —    (Patient since Tue Mar 15 00:00:00 MDT 2016)

Doctor was running late and no one told me until I asked. The Optical Dept. was inefficient and was not helpful. Once they realized I was not going to get all the bells and whisles they gave me mediocre to poor service.


StarStarStarStarStar Could not get an appointment with Dr. Hartzler until November and elected to see Dr. Adler  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Could not get an appointment with Dr. Hartzler until November and elected to see Dr. Adler


StarStarStarStarNo Star Gave me appointment on holiday weekend. Had vitreous detachment but not serious at the time —    (Patient since Sat Aug 30 00:00:00 MDT 2014)

Gave me appointment on holiday weekend. Had vitreous detachment but not serious at the time. Was reassuring to see a doctor because I was experiencing floaters and flashes in my eye.


StarStarStarStarStar First call July 11,2014 Still no glasses.  — 

First call July 11,2014 Still no glasses.


StarStarStarStarStar My last appointment was for 9 AM, but when I got there I was told they only had 4;10 PM DOWN, but... —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

My last appointment was for 9 AM, but when I got there I was told they only had 4;10 PM DOWN, but would work me in...which they did, but it took an hour from start to finish.


StarStarStarStarStar Great Doctor,Fine Staff — 

Great Doctor, Fine Staff


StarStarStarStarStar Excellent —    (Patient since Wed Dec 20 00:00:00 MST 2017)

Wonderful service and wonderful people. Thank you.


StarStarStarStarStar Five Stars — 

Stephanie at your front desk is AWESOME! She made me feel better already when she made the appointment for me. She's a keeper!!!!


StarStarStarStarStar Was just told that Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Was just told that Dr. Hartzler will only be seeing patients on Tuesday mornings---I hope she's not considering retiring as I will certaining miss her.


StarStarStarNo StarNo Star Not sure which doctor I saw because he did not introduce himself —    (Patient since Sat Sep 28 00:00:00 MDT 2019)

Not sure which doctor I saw because he did not introduce himself. I had to ask him for his name and then couldn't understand him. He was extremely unfriendly and I would not wish to see him again.


StarStarStarStarStar Dr. Roth is quite simply the best —    (Patient since Tue Oct 02 00:00:00 MDT 2018)

Dr. Roth is quite simply the best. His care is above and beyond and he explains everything so that you understand what is going on with your eyes.


StarStarStarStarNo Star Slow Saturday —    (Patient since Sat Jan 01 00:00:00 MST 1)

On Saturdays, Staff the clinic with one more doctor. You are too busy for just one. Excellent skilled evaluation, friendly staff. Wait time is excessive.


StarStarStarStarStar Looking forward to having cataract surgery in near future — 

Looking forward to having cataract surgery in near future


StarStarStarNo StarNo Star Office seemed very at the time of my visit. Had to wait approx. 30 minutes to see D. Roth —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Office seemed very at the time of my visit. Had to wait approx. 30 minutes to see D. Roth. He seemed a bit distracted and rushed.


StarStarStarStarStar Doctor Alwes —    (Patient since Sat Jan 01 00:00:00 MST 1)

The doctor was wonderful, gave me a full exam and explained everything to me that he was doing and spoke to me in a very soothing voice. I would recommend Doctor Alwes to anyone.


StarStarStarStarStar Saw Dr. Adler, Cornea specialist. — 

Saw Dr. Adler, Cornea specialist.


StarStarStarStarStar It was an excellent experience. —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was an excellent experience.


StarStarNo StarNo StarNo Star Poor Service —    (Patient since Mon Oct 06 00:00:00 MDT 2014)

Met with the doctor only about 5 minutes. His assistant did everything. In the optical area they didn't understand the benefits and told us the wrong information. The woman was not even a tiny bit helpful in choosing frames. I will buy them elsewhere.


StarStarStarStarStar Women in the optical dept were both polite, friendly and professional —    (Patient since Fri Oct 07 00:00:00 MDT 2022)

Women in the optical dept were both polite, friendly and professional. There was a man there also and he seemed brisk and almost rude. Not a good attitude for a sales person.


StarStarStarStarStar I am scheduled for cataract surgery. My husband was bothered by the $5 —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am scheduled for cataract surgery. My husband was bothered by the $5.00 charge for the postop kit as he felt it should be included in the surgery.


StarStarStarStarStar How about a front desk staff that greets you with a sincere greeting —    (Patient since Sat Jan 01 00:00:00 MST 1)

How about a front desk staff that greets you with a sincere greeting. That's it, first impressions are important! Otherwise, everything else was above average.


StarStarStarNo StarNo Star Front office told me I would owe a $20 copay, which they could have just collected right then... —    (Patient since Thu May 26 00:00:00 MDT 2022)

Front office told me I would owe a $20 copay, which they could have just collected right then before the visit while I was waiting to be seen. Instead, they told me I would pay it at the end of the visit. After standing in line behind someone with many questions for 10 minutes, I had to leave for work. By the time I got to work, they had left a msg telling me to call the office and give them my credit card over the phone. If someone else at the front desk would have stepped in to help, I could have paid on my way out. On another note, Pam in the optical dept was very helpful.


StarStarStarStarStar Excellent Customer Service!!! —    (Patient since Thu May 06 00:00:00 MDT 2021)

Excellent Customer Service!!!


StarStarStarStarStar I was very pleased and will have all future medical eye, contact and glasses at Milauskas Eye... —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

I was very pleased and will have all future medical eye, contact and glasses at Milauskas Eye Institute.


StarStarStarStarStar Dr Kentover was calm exuded confidence, no pressure Liked and trusted him.  — 

Dr Kentover was calm exuded confidence, no pressure Liked and trusted him.


StarStarStarStarStar Nothing to improve upon! Everything was top rate..........friendly, thorough and professional —    (Patient since Wed Aug 31 00:00:00 MDT 2022)

Nothing to improve upon! Everything was top rate..........friendly, thorough and professional


StarStarStarStarStar I have been impressed from my first phone call to you!  —    (Patient since Fri Aug 15 00:00:00 MDT 2014)

I have been impressed from my first phone call to you! I am highly impressed with Dr. Roth...he is thorough, conscientious, explains what is going on....I am blessed....I got a wonderful Doctor!!!


StarNo StarNo StarNo StarNo Star I waited over 1 hour for my visit. I was the first patient of the day —    (Patient since Fri Jun 23 00:00:00 MDT 2023)

I waited over 1 hour for my visit. I was the first patient of the day. This truly is unacceptable. I booked the first appt for a reason - it wasn't to sit for over an hour for a 20 min appt.


StarStarStarStarStar I waited over 1 hour for my visit. I was the first patient of the day —    (Patient since Fri Jun 23 00:00:00 MDT 2023)

I waited over 1 hour for my visit. I was the first patient of the day. This truly is unacceptable. I booked the first appt for a reason - it wasn't to sit for over an hour for a 20 min appt.


StarStarStarStarStar Triple booking patients certainly contributes to wait time —    (Patient since Mon Apr 08 00:00:00 MDT 2019)

Triple booking patients certainly contributes to wait time. In my case, it was an hour before I saw the Dr.


StarNo StarNo StarNo StarNo Star Poor Service and Preferential Treatment —    (Patient since Mon Jul 21 00:00:00 MDT 2014)

My husband and I both had appointments and they forgot about us. My husband was seen an hour after his appointed and only because I complained. I had to wait 45 minutes after my appointment time. Other people that came in after us, that the personnel knew by first name were seen first. I had to wait a year for the results of a Glaucoma exam I had done the previous year. Nobody from the office bothered to call me to tell me I needed to see a specialist because I might actually have glaucoma in both eyes! The people working at the Optical Department are not helpful at all with giving you information regarding your insurance. It seems that they are more interested in having you pay more money out of pocket. I will never go back to the Milauskas Institute and I would never refer any friend or family member!


StarStarStarStarStar Need to have another clinician, for patients that come to pick up contacts —    (Patient since Sat Jul 22 00:00:00 MDT 2023)

Need to have another clinician, for patients that come to pick up contacts. Other wise is not fear for us that make appointment that need to wait while they seen someone else that does not have an appointment. Other wise it is point less of making an appointment if they are not going to respect that.


StarStarStarStarStar There are no appropriate words that could ever express my extreme appreciation for everything... —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

There are no appropriate words that could ever express my extreme appreciation for everything you've done for me over the years, especially for Dr. Ketover.


StarStarStarStarStar La Quinta facility —    (Patient since Fri Jun 03 00:00:00 MDT 2022)

This facility operates like a well-oiled machine. The entire staff, from the front desk personnel to the doctors are friendly and efficient. My annual eye exam was very thorough, and Dr. Yoh took the time to explain the purpose of each exam and the results.


StarStarStarStarStar Dr. Schmidt was very thorough and explained the problem I am experiencing in a non-threatening way — 

Dr. Schmidt was very thorough and explained the problem I am experiencing in a non-threatening way. He also pointed out the positive aspects of my exam, which I appreciated! :)


StarStarStarStarStar It is always a pleasure to see Dr. Ketover. — 

It is always a pleasure to see Dr. Ketover


StarStarStarStarStar Dr. Ballun seemed extremely busy and rushed through the appointment. It was very impersonal —    (Patient since Fri Jun 24 00:00:00 MDT 2022)

Dr. Ballun seemed extremely busy and rushed through the appointment. It was very impersonal. Front office attendant was a bit rude about the 'sign in' procedure. For some reason she didn't want me to sign in and stated so very loud in a shocking manner...caught me off guard...weird! Office assistant M.Garcia and office technician in Optical were very helpful though.


StarStarStarStarStar Try and shorten the wait. —    (Patient since Thu Nov 19 00:00:00 MST 2015)

Try and shorten the wait.


StarStarStarStarStar I am concerned bifocals is done on the basis of age for closeup —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

I am concerned bifocals is done on the basis of age for closeup. Prior optomitrist tested for close up, had machine to photograph retina, and also a machine to test peripheral.


StarStarStarStarStar Dr was very professional and personable but I dont recall his name. —    (Patient since Fri Oct 30 00:00:00 MDT 2020)

Dr was very professional and personable but I dont recall his name.


StarStarStarStarStar I thought the staff and Dr. Roth were excellent. — 

I thought the staff and Dr. Roth were excellent.


StarStarStarStarStar I really like Dr. Schmidt and referred my husband. He liked him as well. —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

I really like Dr. Schmidt and referred my husband. He liked him as well.


StarStarStarStarStar Everything was Fine. All staff were very friendly —    (Patient since Wed Jun 29 00:00:00 MDT 2022)

Everything was Fine. All staff were very friendly


StarStarStarStarStar From my first call and speaking with Daisy on the phone until seeing Dr. Schmid — 

From my first call and speaking with Daisy on the phone until seeing Dr. Schmidt, you have a new patient for life.


StarStarStarStarStar Dr. Ketover is so wonderful. Professional, courteous and a terrific diagnostician —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Dr. Ketover is so wonderful. Professional, courteous and a terrific diagnostician. I feel confident that he will continue to monitor my glaucoma in a pro-active way. Loved his assistant, Haley, who was such a good listener and an understanding person. Satisfying visit despite having to go for regular glaucoma pressure checks. I am not as "nervous" about my eye disease as I have been in the past.


StarStarStarStarStar Great staff, great service.  —    (Patient since Tue Jul 18 00:00:00 MDT 2023)

Dr. Bullum was wonderful, explained everything he was doing and why.


StarStarStarStarStar The only Ophthalomolgy Center I would ever go to. — 

I have referred countless people to Milauskas. Will continue. Even though they have grown tremendously from the one office at Palm Spring Medical Center in 1970's they still show the same excellent care and personal service.


StarStarStarStarStar One problem: the tech put my glasses in the device to obtain the prescription even though she had... —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

One problem: the tech put my glasses in the device to obtain the prescription even though she had it already. In doing so, she caused a deep scratch in one lens and a smaller scratch in the other. I doubt the one scratch can be buffed, though I will come in a few days and see with the optical department. This is why I put very good instead of excellent.


StarStarStarStarStar Very warm, efficient staff. — 

Very warm, efficient staff.


StarStarStarStarStar Provide appointment times closer to Doctor's real availability —    (Patient since Wed Jul 23 00:00:00 MDT 2014)

Provide appointment times closer to Doctor's real availability


StarStarStarStarStar Wonderful experience with helpful, cheerful, knowledgable staff and a reassuring, professional... —    (Patient since Wed Feb 17 00:00:00 MST 2016)

Wonderful experience with helpful, cheerful, knowledgable staff and a reassuring, professional doctor. Dr. Ketover explained every aspect of my pending procedure. The experience was very reassuring.


StarStarStarStarStar We have been seeing Dr. Hartzler —    (Patient since Wed Feb 08 00:00:00 MST 2023)

We have been seeing Dr. Hartzler for 14 years and very satisfied


StarStarStarStarStar I have already referred a few people —    (Patient since Thu Jan 28 00:00:00 MST 2021)

I have already referred a few people. For my LASIK I had to wait about an extra 15 minutes but that is much better than my regular physicians office. I am still adjusting to vision as it has only been 6 days. I can hardly wait until the healing is all done.


StarStarStarStarStar My appointment was at 3:30 was for  —    (Patient since Tue Oct 11 00:00:00 MDT 2022)

My appointment was at 3:30 was for glaucoma exam. Finally out of there at 5:00 with a prescription for eye glass which I hope I'm not going to be billed for, since I wasn't there for that.


StarStarStarStarStar Everyone was on the phone when we arrived — 

Everyone was on the phone when we arrived. We signed in but a wait of greater than 15 minutes occurred before anyone talked with us. Don't let employees fill their previously used water bottles at the public water dispenser. They placed their bottle onto the faucet; very "germy" practice for the public and employees.


StarStarStarStarStar Simply Amazed — 

Had LASIK surgery at the LQ office. Simple. Painless. Quick. Affordable. I'm super happy to have 20/20 vision now. Thank you all so very much! Special thanks to Brian, Dr. Milauskas, & Dr. Alwes.


StarStarStarStarStar Everyone was wonderful, although I am not completely satisfied with the results of the Mono Lasik... —    (Patient since Tue Jun 04 00:00:00 MDT 2019)

Everyone was wonderful, although I am not completely satisfied with the results of the Mono Lasik procedure. I can see great close up, but my distance is not good. It's hard to drive my vision is not clear, I hope it gets better or maybe I have to change to have both eyes match for distance


StarStarStarStarStar Excellent Care —    (Patient since Thu Sep 15 00:00:00 MDT 2022)

I have been to Milauskas 2 times previously for my annual exam but this was my first time seeing Dr. Roth. He had an excellent manor and was very thorough.


StarStarStarStarStar Recent Visit —    (Patient since Wed Aug 03 00:00:00 MDT 2022)

This was a very calm, productive visit - not overbooked.


StarStarStarStarStar Dr Hartzler is great. She takes the time to actually explain what is going on. —    (Patient since Thu Apr 21 00:00:00 MDT 2016)

Dr Hartzler is great. She takes the time to actually explain what is going on.


StarStarStarStarStar After my visit, I went somewhere else to fill the prescription and discovered that only half of... —    (Patient since Fri Apr 14 00:00:00 MDT 2023)

After my visit, I went somewhere else to fill the prescription and discovered that only half of the prescription was written down. Nothing for the left eye. We called Milauskas to get the rest of the information and after 5 hours, still did not have the prescription. Unsatisfactory. I still have no new glasses and am still waiting for the other half of the prescription.


StarStarStarStarStar Recent Visit —    (Patient since Sat Jan 01 00:00:00 MST 1)

See questions above for review.


StarStarStarStarStar Can't think of anything that needs changing. —    (Patient since Thu May 19 00:00:00 MDT 2022)

Can't think of anything that needs changing.


StarStarStarStarStar Dr. Hartzler — 

Very thorough and concerned physician.


StarStarStarStarStar great visit. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I always enjoy visiting this office. They are so efficient and friendly.


StarStarStarStarStar I was very impressed with the service that I was provided —    (Patient since Fri Jun 27 00:00:00 MDT 2014)

I was very impressed with the service that I was provided. I was experiencing flashes of light and floaters in my right eye. I called the Palm Desert office even though I did not have an appointment or had been a prior patient. They were completely booked. However, as a courtesy for me they called the La Quinta office and were able to work me into Dr. Schmidt's schedule. I did not experience very long wait times either. A real positive experience!


StarStarStarStarStar I love this clinic! —    (Patient since Sat Mar 05 00:00:00 MST 2022)

Everyone was wonderful and it is a pleasure to see you all!


StarStarStarStarStar no review —    (Patient since Sat Jan 01 00:00:00 MST 1)

not interested in preparing a review


StarStarStarStarStar Excellent Service —    (Patient since Wed May 04 00:00:00 MDT 2022)

Efficient office staff! Dr. Alwes is very thorough and professional.


StarStarStarStarNo Star Athought the wait for the appointment was short - 5 minutes - I had to wait for 25 minutes to see... —    (Patient since Thu Jul 13 00:00:00 MDT 2023)

Athought the wait for the appointment was short - 5 minutes - I had to wait for 25 minutes to see the doctor after I was admitted to his office. This is not the first time that this has happened and it is pretty annoing. Dr Alwes has been my guy for a few years now and I'm extreemly happy with his brand of service. Also, the gal up fromt insisted that I pay $40 for a refraction and wouldn't take "no" for an answer. My carrier always pays the $40 due and then you folks have to return a check to me. Sure wish your front desk people would lister to the patients a bit.


StarNo StarNo StarNo StarNo Star We've been longtime patients of Dr. Kettover. Always excellent. Saw Dr —    (Patient since Mon Jul 07 00:00:00 MDT 2014)

We've been longtime patients of Dr. Kettover. Always excellent. Saw Dr. Roth once for blood in my eye. This time he was sooo condecending re. our HMO (Intervalley) and very rude about it. Also, there for 3 hours. Very poor visit


StarStarStarStarStar There was a complaint from one of your customers to Sequoia and how she never called their name... —    (Patient since Mon Jul 07 00:00:00 MDT 2014)

There was a complaint from one of your customers to Sequoia and how she never called their name for 45 minutes. Sequoia was argumentative with her in the lobby area in front of other guests. She was rude and not sympathetic. While I was with Sequoia in the exam room she had the hiccups. She continued her duties--she did nothing to try and correct them. She had her mouth open when she hiccuped. Was not very pleasant to be around. Also when performing the exam she made several mistakes. I mentioned to Dr. Roth and he did not seem very concerned.


StarStarStarStarStar I haven't been called regarding the photos they took of my eyes. —    (Patient since Mon Dec 05 00:00:00 MST 2022)

I haven't been called regarding the photos they took of my eyes.


StarStarStarStarStar My service was excellent in every way--I can't think of any improvements needed. —    (Patient since Wed Mar 30 00:00:00 MDT 2022)

My service was excellent in every way--I can't think of any improvements needed.


StarStarStarStarStar I had a difficult time finding it —    (Patient since Tue May 21 00:00:00 MDT 2019)

I had a difficult time finding it. The Palm Desert office had assured me it was in the Stater Bros/AAA area. Was in discomfort with my eye, drove in a big circle for 15 min. Failed to see your name. Parked by Stater Bros and phoned. Was put on hold for 10 min in hot car, probably my fault because I didn't say no to hold. Still had trouble reading the sign. The letters are hard to read. Dr. Hartzler was fine as always. After, the check-out person was getting some training and I had to wait 10 min. then. Was just unnerved by the whole experience.


StarStarStarStarNo Star Eye Exam —    (Patient since Thu Jun 26 00:00:00 MDT 2014)

I've been a patient at Milauskas for quite a while, I stay because they're professional, courteous and I get good eye care from them


StarStarStarStarStar I saw Dr.Bullum and he was not on the list. No improvements needed. —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

I saw Dr.Bullum and he was not on the list. No improvements needed.


StarStarStarStarStar eye exam  —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

My exam was conducted in a friendly and professional manner.


StarStarStarStarStar I would not go to anyone but Dr. Ketover. —    (Patient since Wed Jul 12 00:00:00 MDT 2017)

I would not go to anyone but Dr. Ketover.


StarStarStarStarStar My appt was at !:30 and I left at 3:30....I thought 2 hrs was a bit longer than I expected. —    (Patient since Sat Jan 01 00:00:00 MST 1)

My appt was at !:30 and I left at 3:30....I thought 2 hrs was a bit longer than I expected.


StarStarStarStarStar I would like to have Dr. Ketover tell me what is going on with my eyes beside dry eyes —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

I would like to have Dr. Ketover tell me what is going on with my eyes beside dry eyes. I am not to be seen until Oct. and I mentioned having the left eye having the cataract removed even though I don't believe my eyesight has improved much since the right was done last Nov.


StarStarStarStarStar Everything was handled very well. The whole staff is very helpful and Dr —    (Patient since Wed Sep 14 00:00:00 MDT 2016)

Everything was handled very well. The whole staff is very helpful and Dr. Ketover is an excellent surgeon. Eleanor Shepherd


StarStarStarStarStar Dr. Ketover is an excellent Ophthalmologist. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ketover is an excellent Ophthalmologist.


StarStarStarStarStar Excellent service, professionally trained staff. —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

Excellent service, professionally trained staff. Wonderful care and results with Dr. Ketover!


StarStarStarStarStar Feedback —    (Patient since Mon Jan 08 00:00:00 MST 2018)

Dr. Ho is wonderful.... day after cataract surgery and I can see miles !!!!


StarStarStarStarStar Dr. Ho is fabulous... she takes her time, she explains options, etc.. —    (Patient since Mon Jan 08 00:00:00 MST 2018)

Dr. Ho is fabulous... she takes her time, she explains options, etc... I definitely would recommend her. However your staff does not seem very efficient, while you seem to have ample staff the process always seems cumbersome. After my January visit Dr. Ho indicated I would receive a call to schedule cataract surgery, I stopped at the La Quinta office 3 times before I receive a call... subsequently went to the office on Dinah Shore for measurements... was told prescription would be called in next day as surgery was scheduled for the 25th. On Saturday the 21st CVS did not have prescription and I had to call the La Quinta office to follow up. While I would strongly recommend Dr. Ho I believe that the staff office in both locations needs customer service training.... their focus seems to be primarily on the technology/the screens to the detriment of service. I managed a large service organization and recognize the challenges associated with this. A bit more focus on the customer !


StarStarStarStarStar Five Star —    (Patient since Mon Jul 12 00:00:00 MDT 2021)

Everything handled appropriately


StarStarStarStarStar Joseph Lowden —    (Patient since Wed Apr 28 00:00:00 MDT 2021)

Very pleased with my experience with Dr. Roth.


StarStarStarStarStar No comments on improving the whole staff are great. —    (Patient since Tue Jun 05 00:00:00 MDT 2018)

No comments on improving the whole staff are great.


StarStarStarStarStar My eyes were checked by an intern or "extern" —    (Patient since Tue Apr 25 00:00:00 MDT 2023)

My eyes were checked by an intern or "extern". I was NOT provided with her credentials, I had to ask her! Seriously, if I have an appointment with a licensed optometrist, is it ethical to have an intern do the assessment and NOT EVEN tell me? Then, the contact lens RX was not signed, and required an extra trip to both the office and back to Costco. Lastly, I did like the intern.....but I should have been told.....


StarStarStarStarStar Excellent and very caring and informative. — 

Excellent and very caring and informative.


StarStarStarStarStar After initial testing had to wait 45 minutes more to meet with Doctor H.  — 

After initial testing had to wait 45 minutes more to meet with Doctor H.


StarStarStarStarStar Dr.Alwes was very helpful ! I am getting eye inout late text surgery. —    (Patient since Wed Nov 05 00:00:00 MST 2014)

Dr.Alwes was very helpful ! I am getting eye inout late text surgery.


StarStarStarStarStar The technicians that perform the various tests are professional and personable — 

The technicians that perform the various tests are professional and personable. Keep up the good work!


StarStarStarStarStar I visited with a tech for an eye test. She is a wonderful young lady —    (Patient since Wed May 04 00:00:00 MDT 2016)

I visited with a tech for an eye test. She is a wonderful young lady. Personable, caring and explained all she did. Sequoia needs a gold star..


StarStarStarStarStar Pleasant experience —    (Patient since Tue Feb 27 00:00:00 MST 2024)

I only went for eye tests. The technician was very professional and friendly. Very good service!


StarStarStarStarStar First of all, I mistakenly went to the PD office instead of the LQ office —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

First of all, I mistakenly went to the PD office instead of the LQ office. This made me be late to my appointment and they were still able to get me in. Dr. Schmidt was terrific.


StarStarStarStarStar Excellent eye care here in La Quinta —    (Patient since Wed Oct 26 00:00:00 MDT 2022)

Excellent eye care here in La Quinta. Convenient and professional the Milauskas Eye Institute fills all your eye care needs.


StarStarStarStarStar HE WAS EXCELLENT —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

HE WAS EXCELLENT VERY THOROUGH


StarStarStarStarStar Seemed like a very well run operation. I didn't have to wait more than a few minutes for anything —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

Seemed like a very well run operation. I didn't have to wait more than a few minutes for anything. Dr. Ketover was very nice and explained things in a straightforward manner.


StarStarStarStarStar Your front office has greatly improved. —    (Patient since Thu Jul 07 00:00:00 MDT 2022)

Your front office has greatly improved.


StarStarStarStarStar I paid out of my pocket for appt since my blue shield was not accepted —    (Patient since Sat Jan 01 00:00:00 MST 1)

I paid out of my pocket for appt since my blue shield was not accepted. I really wished that it was accepted.


StarStarStarStarStar Every thing went smoothly for me regular check up —    (Patient since Fri Feb 20 00:00:00 MST 2015)

Every thing went smoothly for me regular check up


StarStarStarStarStar Eye Exam —    (Patient since Mon Aug 22 00:00:00 MDT 2016)

The exam was very thorough. I just wish more would be explained in advance concerning the affect of the dilation on my inablility to drive for several hours. I had my husband drive me home this time since it blurred my vision the last time this was done and I was alone. It is more than light sensitivity for some people.


StarStarStarStarStar Roxy E Snell — 

No complaints about anything.


StarStarStarStarStar I paid out of my pocket for appt since my blue shield was not accepted —    (Patient since Sat Jan 01 00:00:00 MST 1)

I paid out of my pocket for appt since my blue shield was not accepted. I really wished that it was accepted.


StarStarStarStarStar This was my final check-up after modification surgery to my original Lasik surgery —    (Patient since Wed Sep 07 00:00:00 MDT 2016)

This was my final check-up after modification surgery to my original Lasik surgery. I can't tell you how pleased I am with the final result! I thought I was being too picky or had expectations of the original surgery that were unrealistic. I waited almost two years for the surgery to "settle" and visited every 6 months to have my vision checked. It remained the same, so I went ahead with the modification in my "reading eye" which was a little too overcorrected. It was a very small modification but gave me BIG results. I can still read a menu without the need for readers but I now can read a document that I have to type at work without bending down to focus on it. Thank you Dr. Milauskas, Dr. Emberland and Brian for your patience with me...You now have a "Happy Camper" and one who would recommend you highly!


StarStarStarStarStar Great Experience and Service —    (Patient since Fri Jul 29 00:00:00 MDT 2022)

Very pleased with the care and information provided.


StarStarStarStarStar The appointment in Palm Desert was extra long because the Dr. wasn't there —    (Patient since Fri Jun 06 00:00:00 MDT 2014)

The appointment in Palm Desert was extra long because the Dr. wasn't there. It would have been nice if we were told why we were waiting so long.


StarStarStarStarStar Very professional staff. Very impressed with Dr.Roth —    (Patient since Wed Aug 17 00:00:00 MDT 2022)

Very professional staff. Very impressed with Dr.Roth. He took great interest in my problem and to solve it.


StarStarStarStarStar Outstanding —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had read some reviews that there was a long waiting time. but I found them to be 100% punctual. And my eyesight is fabulous now. I am thrilled!! I highly recommend them


StarStarStarStarStar Dr. Hartzler is fantastic —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Hartzler is fantastic. She explains clearly to patient and is always willing to listen and answer questions.


StarStarStarStarStar This week was my final follow-up appointment after my spectacularly successful cataract surgery —    (Patient since Thu Jan 10 00:00:00 MST 2019)

This week was my final follow-up appointment after my spectacularly successful cataract surgery. I have not encountered a more competent, professional, friendly and caring medical practice in my fourteen years in the Coachella Valley. Thank you to each and every one of you who do such a GREAT JOB! Dick Jones La Quinta


StarStarStarStarStar I have every confidence in Dr. Hartzler. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have every confidence in Dr. Hartzler.


StarStarStarStarStar Excellant —    (Patient since Sat Jan 01 00:00:00 MST 1)

They are very cautious and careful in checking and double checking any changes in vision of my eyes before doing 2nd lasiks treatment, hopefully to be done next month


StarStarStarStarStar THE ENTIRE STAFF IS OUTSTANDING — 

THE ENTIRE STAFF IS OUTSTANDING. PROFESSIONAL, FRIENDLY, KNOWLEDGEABLE AND CARING, AS ARE EACH OF THE DOCTORS I HAVE VISITED OVER TIME.


StarStarStarStarStar excellent eye care —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was concerned about my right eye and Dr. Emberland was was thorough and put my mind at ease.


StarStarStarStarStar Review —    (Patient since Wed Jun 12 00:00:00 MDT 2024)

I really like Dr. Schmidt. He is very thorough and friendly.


StarStarStarStarNo Star You need to accommodate the disabled by providing chairs during the check-in and check-in... — 

You need to accommodate the disabled by providing chairs during the check-in and check-in procedures.


StarStarStarStarStar My appointment was at 8:00 a.m. I did not see anyone until 8:30 —    (Patient since Wed Nov 02 00:00:00 MDT 2022)

My appointment was at 8:00 a.m. I did not see anyone until 8:30. I thought that was too long especially for an early appointment.


StarStarStarStarNo Star Dr —    (Patient since Tue Dec 06 00:00:00 MST 2022)

Dr. Merali was professional with no sense of humor, sometimes laughter can go a long way when a person is in an uncomfortable situation, especially when someone is in pain and don't know where its coming from. He did however, put me at ease as to why I'm in pain and gave me recommendations and a coupon!


StarStarStarStarNo Star arbitration agreement —    (Patient since Thu Oct 01 00:00:00 MDT 2020)

we both (my wife & I) signed an arbitration agreement. we were not given a copy. I asked for a copy to read & saw that we're supposed to be given a copy. Dr said it would be given to us when we were done. it was not.


StarStarStarStarNo Star we both (my wife & I) signed an arbitration agreement. we were not given a copy —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

we both (my wife & I) signed an arbitration agreement. we were not given a copy. I asked for a copy to read & saw that we're supposed to be given a copy. Dr said it would be given to us when we were done. it was not.


StarStarStarStarNo Star Dr. Roth wanted my previously prescribed glasses checked for accuracy and they were not checked. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Roth wanted my previously prescribed glasses checked for accuracy and they were not checked.


StarStarStarStarStar Amber, the Refraction Technician was outstanding —    (Patient since Wed Aug 16 00:00:00 MDT 2023)

Amber, the Refraction Technician was outstanding. The BEST in all the 10 years I've been a patient!


StarStarStarStarStar Dr Emberland was very professional and informative. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Emberland was very professional and informative.


StarStarStarStarStar Great service and friendly staff —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

Great service and friendly staff


StarStarStarStarStar I thought everything was handled very professionally and staff were friendly and pleasant —    (Patient since Wed Mar 30 00:00:00 MDT 2022)

I thought everything was handled very professionally and staff were friendly and pleasant


StarStarStarStarStar Wish you would match price of lenses for a one stop convenience - great Doctor and service.  —    (Patient since Thu Apr 28 00:00:00 MDT 2022)

Wish you would match price of lenses for a one stop convenience - great Doctor and service.


StarNo StarNo StarNo StarNo Star It takes too long to get the glasses, I'm thinking of going to lens grafter, only takes 1 1/2 hr —    (Patient since Wed Jul 03 00:00:00 MDT 2019)

It takes too long to get the glasses, I'm thinking of going to lens grafter, only takes 1 1/2 hr. To get glasses, not a week or more, I have no glasses to wear now until next week, I should driven to north Hollywood , there lab


StarStarStarStarStar talked to office manger was very bad visit. —    (Patient since Thu Jan 05 00:00:00 MST 2017)

talked to office manger was very bad visit.


StarStarStarStarStar Office visit —    (Patient since Fri May 27 00:00:00 MDT 2022)

It was a pleasant experience.


StarStarStarStarStar The Optical Department wasn't warm and friendly —    (Patient since Thu Nov 01 00:00:00 MDT 2018)

The Optical Department wasn't warm and friendly. She acted like I was a bother, rather than a client who needed help. She did, however,repair some old glasses I brought in, free of charge. But she didn't really want to help me find an economical pair of frames. however, she did begrudgingly help me after I insisted. It didn't created a feeling of what can I do to be of help, but, instead, a feeling of, "Okay, if I have to I guess I will." I'm on the fence about referring a friend. Several of my friends in Borrego Springs asked me to bring them your bussiness card if it felt "warm and fussy." But only the doctor felt that way. So I haven't given out your cards yet.


StarStarStarStarStar Everyone was OUTSTANDING! :-) —    (Patient since Tue Feb 14 00:00:00 MST 2023)

Everyone was OUTSTANDING! :-)


StarStarStarStarStar Things are good!!  — 

Things are good!


StarStarStarStarStar I appreciated the thorough examination, diagnosis of my problem and the referral to a retinal... —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

I appreciated the thorough examination, diagnosis of my problem and the referral to a retinal specialist.


StarStarStarStarStar Amber (not sure of her title) —    (Patient since Sat Jan 01 00:00:00 MST 1)

Before meeting Dr. Schmidt, Amber did all of the pre-examine. She is so professional and a great personality even on a hot Friday afternoon..


StarStarStarStarStar Very satisfied —    (Patient since Tue Aug 09 00:00:00 MDT 2022)

I always get excellent care at Milauskas and Dr Roth is the best!


StarStarStarStarStar Cornelia Whiting — 

Excellent experience:) Really appreciate being worked in on a busy Friday. On vacation from VA and had eye problem which is much better now. Thanks to all!


StarStarStarStarStar The optician tightened the earpieces on my glasses at no charge, and did it in a friendly manner. —    (Patient since Thu Feb 16 00:00:00 MST 2017)

The optician tightened the earpieces on my glasses at no charge, and did it in a friendly manner.


StarStarStarStarStar five star —    (Patient since Wed May 01 00:00:00 MDT 2024)

Felt very comfortable during each visit.


StarStarStarStarStar Nerve racking. I have glaucoma and the test was grueling —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Nerve racking. I have glaucoma and the test was grueling. I have had these tests before and now they don't seem to work or are inconclusive. It is extremely frustrating. Is it the equipment, or the tech, or me? Also, I sat in Dr. Alwes office for 40 minutes waiting, then he typed into the computer for about 15 minutes without saying a word. I thought I was going blind. The whole experience was difficult. There is a question about the progress of my glaucoma and Dr. Alwes said it is a slow moving disease. If he saw anything from a visual perspective, he would send me to Dr. Hartzler. I am thinking of switching to one of your opthalmologists (used to have Dr. Ketover) as I am very concerned about my eye health. I do not appreciate the lack of interpersonal communication and left hanging for 20 or more excruciating minutes for a diagnosis.


StarStarStarStarStar Dr. Hartzler was very professional, knowledgeable and helpful — 

Dr. Hartzler was very professional, knowledgeable and helpful. I look forward to seeing her in the future.


StarStarStarStarNo Star I appreciated Dr. being very good about explaining everything he was doing in an unhurried manner. — 

I appreciated Dr. being very good about explaining everything he was doing in an unhurried manner.


StarStarStarStarStar Dr. Yoh is Awesome! —    (Patient since Sat Apr 27 00:00:00 MDT 2024)

Dr. Yoh is always good to me. I like him.


StarStarStarStarStar Love Dr. Yoh —    (Patient since Thu Feb 02 00:00:00 MST 2017)

He is efficient, funny, and I love seeing him once a year!


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great service friendly staff!


StarStarStarStarStar My appt was at 3:30. I did not see the doctor until after 5pm —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

My appt was at 3:30. I did not see the doctor until after 5pm. I had to wait to check out for 10 min. I was never greeted when I checked in. I had to go over one hour later to make sure I was checked in. I had signed in upon arriving at 3:31. I would have signed in earlier but the elderly gentleman a dead of me stood there at least 5 min. You have a problem keeping this doctor on time. Not 5 stars.


StarStarStarStarStar I have not problems. I understand the reason for the assenbly line schedule —    (Patient since Thu Apr 12 00:00:00 MDT 2018)

I have not problems. I understand the reason for the assenbly line schedule. It is part of what you have to do.


StarStarStarStarStar I had a late 4:00 p.m. appointment, and I felt everything was handled very well and professionally —    (Patient since Wed Jun 15 00:00:00 MDT 2022)

I had a late 4:00 p.m. appointment, and I felt everything was handled very well and professionally. I have no complaints about anything.


StarStarStarStarStar Eye exam review —    (Patient since Wed May 03 00:00:00 MDT 2023)

Professional. Excellent service


StarStarStarStarStar An excellent doctor and staff —    (Patient since Wed May 11 00:00:00 MDT 2022)

I had my annual eye check-up with Dr. Ketover, and was pleased with the care, attention, and results of the various tests I was given.


StarStarStarStarStar Satisfied —    (Patient since Sat Jan 01 00:00:00 MST 1)

Your staff is courteous and knowledgeable. Doctot professionsl and not in a hurry.


StarStarStarStarNo Star the woman who examined my eyes was extremely efficient (5 stars) —    (Patient since Sat Jan 01 00:00:00 MST 1)

the woman who examined my eyes was extremely efficient (5 stars). The handoff of "next steps" with the front office wasn't notable (tried to set up the surgery appointment with incomplete medical records and other steps before surgery could be scheduled).


StarStarStarStarStar Although Gertrude is my legal name, I have asked several times to be addressed as TRUDY. — 

Although Gertrude is my legal name, I have asked several times to be addressed as TRUDY.


StarStarStarStarStar Excellent Service — 

Dr. Alwes was very thorough and professional.


StarStarStarStarStar I felt I was taken care of in a most professional manner. The Dr — 

I felt I was taken care of in a most professional manner. The Dr. was extremely helpful with his explanations regarding my exam. The optical service was above and beyond the call of duty. Thanks for having such a great staff.


StarStarStarStarStar First visit —    (Patient since Thu Aug 24 00:00:00 MDT 2023)

Renewing with Dr Schmidt who I originally saw in Orange County


StarStarStarStarStar Milaukas Eye Institute —    (Patient since Fri Apr 29 00:00:00 MDT 2022)

Thorough and efficient staff. If I had questions, they answered them until I understood.


StarStarStarStarStar Well organized and prompt. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Well organized and prompt.


StarStarStarStarStar The entire staff and Doctor were friendly and professional.  —    (Patient since Wed May 04 00:00:00 MDT 2016)

The entire staff and Doctor were friendly and professional.


StarStarStarStarStar Excellent — 

Dr. Alwes is excellent!!!


StarStarStarStarStar Actually, there is nothing that I can comment on. Everything went smoothly and efficiently.  — 

Actually, there is nothing that I can comment on. Everything went smoothly and efficiently.


StarStarStarStarStar Survey — 

Excellent service and care.


StarStarStarStarNo Star See comment on the Optical Dept. at La Quinta. —    (Patient since Tue May 17 00:00:00 MDT 2022)

See comment on the Optical Dept. at La Quinta.


StarStarStarStarStar Everything was OUTSTANDING!!! Keep doing what you're doing - PROVIDING EXCELLENT CUSTOMER... —    (Patient since Sat Mar 09 00:00:00 MST 2019)

Everything was OUTSTANDING!!! Keep doing what you're doing - PROVIDING EXCELLENT CUSTOMER SERVICE!!!


StarStarStarStarStar I see Dr. Hartzler every 2 to 3 months and she is an excellentophthamologist. —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

I see Dr. Hartzler every 2 to 3 months and she is an excellent ophthamologist.


StarStarStarStarStar Eye check — 

Great visit. Will come back and refer


StarNo StarNo StarNo StarNo Star no followup from on-call emergency call  — 

Because Dr. Schmidt diagnosed a serious infection in my right eye, he made me promise to call for emergency over the weekend if the condition got worse. It seems to have gotten worse, so I called Saturday morning and was told an on-call doctor would reach me shortly. I never heard from him. I called again today, Sunday with the same message and have still not received a call back from the on-call doctor. I am very disappointed with this emergency service not working for me


StarStarStarStarStar Always a pleasant experience! —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

Always a pleasant experience!


StarStarStarStarStar Things could not be better.. —    (Patient since Wed Nov 06 00:00:00 MST 2019)

Things could not be better..


StarStarStarStarStar Five stars —    (Patient since Tue Apr 09 00:00:00 MDT 2019)

I have already made an appointment to return in six months.


StarStarStarStarStar n'a —    (Patient since Sat Jan 01 00:00:00 MST 1)

the doctor seems to be ok


StarStarStarStarStar Dr. Ho —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ho is a gem. She deserves a raise.


StarStarStarNo StarNo Star Took long to see doctor.  —    (Patient since Fri Feb 03 00:00:00 MST 2023)

Took long to see doctor.


StarStarStarStarStar Excellent  —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

Excellent, professional and prompt service. I felt very comfortable and my care was excellent.


StarStarStarStarStar Had to wait too long after exam to have doctor explain that there wasn't much change in my... — 

Had to wait too long after exam to have doctor explain that there wasn't much change in my prescription. Eye dilation, I felt, was unnecessary. Had to pay $40 extra for something that probably wasn't necessary.


StarStarStarStarStar Great care! — 

Enjoy the professional care and service.


StarStarNo StarNo StarNo Star Poor service —    (Patient since Thu Feb 23 00:00:00 MST 2023)

Appointment was double booked.


StarStarNo StarNo StarNo Star My appointment was double booked and I had to wait for 40 minutes before the exam. —    (Patient since Thu Feb 23 00:00:00 MST 2023)

My appointment was double booked and I had to wait for 40 minutes before the exam.


StarStarStarStarStar Could hand out material regarding optical dept. at visit, such as lens information and prices. —    (Patient since Tue Feb 27 00:00:00 MST 2024)

Could hand out material regarding optical dept. at visit, such as lens information and prices.


StarStarStarStarStar It was GREAT! Dr.Roth explained and answered all my questions  —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was GREAT! Dr.Roth explained and answered all my questions


StarStarStarStarStar With so many doctors, it is nice to be able to see one of them when there is an emergency. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

With so many doctors, it is nice to be able to see one of them when there is an emergency.


StarStarStarStarStar Great —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was a good visit. The optical woman was very helpful.


StarNo StarNo StarNo StarNo Star Your optometrist wouldn't let me charge under $200 to my care credit, stating care credit doesn't... — 

Your optometrist wouldn't let me charge under $200 to my care credit, stating care credit doesn't allow it. Even though I've charged less at other locations, he then insisted that the $200 minimum only exists for optometry. I then left only to come home, call care credit, be told they will allow it, call another optometrist, be told it was completely ok, visited said optometrist and received the excellent service I shoild have to received to begin with. I may return for future eye exams and emergencies, but not for new glasses..


StarStarStarStarNo Star excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone at this office is friendly and very efficient.


StarStarStarStarStar Appointments for optometrist, so that there is no wait. —    (Patient since Wed Jun 29 00:00:00 MDT 2022)

Appointments for optometrist, so that there is no wait.


StarStarStarStarStar my visit —    (Patient since Sat Apr 15 00:00:00 MDT 2023)

Very Happy with the services provided


StarStarStarStarStar Excellent  —    (Patient since Thu Jan 26 00:00:00 MST 2023)

Annual eye exam was performed promptly, professionally and thoroughly. Thank you.


StarStarStarStarStar it was the most thorough exam that i have ever experienced. —    (Patient since Tue Jan 15 00:00:00 MST 2019)

it was the most thorough exam that i have ever experienced.


StarStarStarStarStar I'm always pleased with the service. —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

I'm always pleased with the service.


StarStarStarStarStar My previous visit at a different office had not went well —    (Patient since Tue Jun 21 00:00:00 MDT 2022)

My previous visit at a different office had not went well. This visit at this office was the opposite. I was greeted when I entered and everyone was friendly. Brian was so kind and explained everything so thoroughly. I'm scheduled for surgery. Thanks


StarStarStarNo StarNo Star paerwork, scheduling, more information on process,  —    (Patient since Sat Jan 01 00:00:00 MST 1)

paerwork, scheduling, more information on process,


StarStarStarStarStar General appearance re. front waiting room. A bit shabby and antiquated. —    (Patient since Thu Nov 07 00:00:00 MST 2019)

General appearance re. front waiting room. A bit shabby and antiquated.


StarStarNo StarNo StarNo Star Appointments tend to run late. It's a challenge to get a timely appointment in La Quinta —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Appointments tend to run late. It's a challenge to get a timely appointment in La Quinta. I was recently dx with glaucoma and MD spends more time documenting on computer than patient communication.


StarStarStarStarStar Confident — 

I could not be any more confident in the quality of care I am receiving.


StarStarStarStarStar The staff it's awesome I wouldn't go anywhere else  —    (Patient since Wed May 27 00:00:00 MDT 2015)

The staff it's awesome I wouldn't go anywhere else


StarStarStarStarStar I like it that the staff is friendly, but they should keep their voices down while conducting... — 

I like it that the staff is friendly, but they should keep their voices down while conducting private conversations among themselves.


StarStarStarStarStar DR MERALI IS VERY PROFESSIONAL, KNOWLEDGEABLE, FRIENDLY AND CONSIDERATE OF HIS TIME AND OURS — 

DR MERALI IS VERY PROFESSIONAL, KNOWLEDGEABLE, FRIENDLY AND CONSIDERATE OF HIS TIME AND OURS. WE ARE GLAD HE IS HERE AND ARE LOOKING FORWARD TO SEEING HIM AGAIN


StarStarStarStarStar I thought Brian was pretty phenomenal —    (Patient since Tue Jan 23 00:00:00 MST 2018)

I thought Brian was pretty phenomenal. He was patient, funny, and took the time to explain his answers.


StarStarStarStarStar Very efficient and organized —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very efficient and organized


StarStarStarStarStar Your front office staff was chomping on gum and did not look very professional because of their... —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

Your front office staff was chomping on gum and did not look very professional because of their gaping mouths while trying to talk to me.


StarStarStarStarStar TV or something for the long wait to see doctor in waiting area near exam rooms. —    (Patient since Sat Jan 01 00:00:00 MST 1)

TV or something for the long wait to see doctor in waiting area near exam rooms.


StarStarStarStarStar TV or something for the long wait to see doctor in waiting area near exam rooms. —    (Patient since Sat Jan 01 00:00:00 MST 1)

TV or something for the long wait to see doctor in waiting area near exam rooms.


StarStarStarStarStar Visit — 

I was very pleased with my visit, thought the stafff was friendly and professional and have confidence in Dr. Hartsler.


StarStarStarStarStar fine only a test and done with efficiency and clarity — 

fine only a test and done with efficiency and clarity


StarStarStarStarStar I requested of Dr —    (Patient since Tue Oct 04 00:00:00 MDT 2022)

I requested of Dr. Yoh to see that a refill order of two eye drops I'm currently using be phoned to my pharmacy of choice. Checked next day with Rx, but order was not placed. Called staff to see that my request be taken care of. Assume it's been done.....


StarStarStarStarStar Michele Reed — 

Very pleased with Kim and Dr. front receptionist was a bit short and not quite as pleasant.


StarStarStarStarStar I appreciate being seen within a couple days of my initial contact! — 

I appreciate being seen within a couple days of my initial contact!


StarStarStarStarStar Don't try to improve - you are all very efficient and friendly. —    (Patient since Thu Jan 17 00:00:00 MST 2019)

Don't try to improve - you are all very efficient and friendly.


StarStarStarStarStar ***** — 

I have received excellent care and will continue going here for future needs.


StarStarStarStarStar I had a visit 3/21 with Dr. Roth to see about my one contact —    (Patient since Wed Aug 10 00:00:00 MDT 2022)

I had a visit 3/21 with Dr. Roth to see about my one contact. He said he saw the cataract and that I had a visit already scheduled with Dr. Ketover. I was charged $268 with a box of new contacts. Now I am having cataract surgery. I have used 2 lens out of the box and will not have any use for the bal. It would have been nice to have been told to wait until after my visit with Dr. Ketover...granted I had made the appt. with Dr. Ketover for a diff. reason. Can I return the remaining lens for a partial refund?


StarStarStarStarStar Continue VSP benefit coverage explanation  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Continue VSP benefit coverage explanation


StarNo StarNo StarNo StarNo Star I only marked I would return to Milauskas Eye Institute because at this time I don't know where... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I only marked I would return to Milauskas Eye Institute because at this time I don't know where another optometrist is in the area or I would see a different eye doctor if i did go. I wasn't satisfied with my visit. the doctor seemed uninterested and didn't really tell me my results or overall visit information. I had to keep asking questions.


StarStarStarStarStar Last minute visit —    (Patient since Tue May 31 00:00:00 MDT 2016)

Although I greatly appreciated being able to get an appointment in a short time frame, I feel that the office lacks. For the past six years we traveled out of town for our optometry appointments. Due to the convenient location of your office, we decided to once again try out your services. The lack of personable staff is disappointing. I can't even tell you who the doctor was that saw me and I anticipate that he likely would not remember me either. Furthermore, I spent nearly 40 minutes on the phone scheduling appointments for myself, my husband and our three children. Our information was updated, and our insurance was verified, so I was told. But this morning, I received a call to verify insurance again, which is not how I want to start my Saturday morning. Overall, the service level is acceptable, the facility is nice, but overall the lack of genuine interest by the staff is disappointing. I anticipate that we will be returning to our out of town doctor for next year's exams.


StarStarStarStarStar Great —    (Patient since Mon Mar 25 00:00:00 MDT 2019)

All done very professionally.


StarStarStarStarStar Everything just great, as usual. Thanks. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything just great, as usual. Thanks.


StarStarStarStarStar I find your schedulers very frustating —    (Patient since Sat Jan 01 00:00:00 MST 1)

See above. Everything And everyone is very pleasant. I feel I am receiving excelleny care being Dr Milauskas' patient.


StarStarStarStarStar Eye care —    (Patient since Sat Mar 14 00:00:00 MDT 2015)

Service was very good.


StarStarStarStarStar I have already recommended Dr. Schmidt to neighbors and my girlfriend really liked him. —    (Patient since Fri Feb 21 00:00:00 MST 2020)

I have already recommended Dr. Schmidt to neighbors and my girlfriend really liked him.


StarStarStarStarStar Dr. Bowen was very pleasant, considerate and helpful —    (Patient since Tue Feb 27 00:00:00 MST 2024)

Dr. Bowen was very pleasant, considerate and helpful. He took the time to explain my eye condition thoroughly. I left the office very satisfied that I now know the answers to all my eye concerns.


StarStarStarStarStar excellent —    (Patient since Tue Feb 07 00:00:00 MST 2023)

Clear, concise explanation by Dr. Staff was efficient and very pleasant


StarStarStarStarStar Very professional and thorough. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional and thorough.


StarStarStarStarStar doctor ho is a very good person to talk to. —    (Patient since Sat Jan 01 00:00:00 MST 1)

doctor ho is a very good person to talk to.


StarStarStarStarStar Very professional but still friendly. Your great, —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

Very professional but still friendly. Your great,


StarStarStarStarStar Capt. USN, (Ret) —    (Patient since Mon Oct 19 00:00:00 MDT 2015)

I am very pleased with Dr Ketover and staff. James l. DeGroff


StarStarStarStarStar CALIFORNIA CARE POLICY NOT COVERED - THIS IS WHAT I HAVE —    (Patient since Fri Mar 14 00:00:00 MDT 2014)

CALIFORNIA CARE POLICY NOT COVERED - THIS IS WHAT I HAVE


StarStarStarStarStar Nicole was very good in explaining each procedure before hand and did an outstanding job b/4 the... — 

Nicole was very good in explaining each procedure before hand and did an outstanding job b/4 the Dr. came in.


StarStarStarStarStar Nothing at this time for comment... —    (Patient since Wed Oct 28 00:00:00 MDT 2020)

Nothing at this time for comment...


StarStarStarStarNo Star very good —    (Patient since Wed Feb 22 00:00:00 MST 2023)

doctor and staff were great


StarStarStarStarStar Excellent — 

Excellent service from all employees and doctors.


StarStarStarStarStar Excellent — 

I've been treated very well from the entire staff at your office.


StarStarStarStarStar Eye  —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Everyone at Milauskas is a professional.


StarStarStarStarStar positive —    (Patient since Mon Jun 13 00:00:00 MDT 2022)

Good staff and positive experience


StarStarStarStarStar Ed Burrier —    (Patient since Sat Jan 01 00:00:00 MST 1)

Don't know what you want.


StarStarStarStarStar I feel good , good service thank you!! — 

I feel good , good service thank you!!


StarStarStarStarStar Office visit review —    (Patient since Tue May 11 00:00:00 MDT 2021)

Great visit. The Dr. answered and explained all the questions I had,


StarStarStarStarStar Dr J Hartzler is extremely pleasant and very professional. —    (Patient since Wed Mar 27 00:00:00 MDT 2024)

Dr J Hartzler is extremely pleasant and very professional.


StarStarStarNo StarNo Star The lab tech wasn't all that friendly. She seemed like she had a cold and didn't feel well —    (Patient since Mon Jun 19 00:00:00 MDT 2023)

The lab tech wasn't all that friendly. She seemed like she had a cold and didn't feel well. She kept blowing her nose.


StarStarStarStarStar Good —    (Patient since Tue Sep 23 00:00:00 MDT 2014)

Doctor called with a follow-up diagnosis. Nice touch!


StarStarStarStarStar Great Surgery Scheduler!!! —    (Patient since Tue Dec 05 00:00:00 MST 2023)

Surgery scheduler was very helpful in coordinating pre op visits and even saved a visit by doing a required exam that day!


StarStarStarStarStar Appts are booked at 10 minute intervals........I felt like a product on an assembly line..... — 

Appts are booked at 10 minute intervals........I felt like a product on an assembly line......to add insult to injury Dr Ho kept referring to me as "dear".........I am not her grandmother !!!!


StarStarStarStarStar I was 1st referred by your calling system to Rancho mirage ofc for an appt @3PM, 02.13, Fri — 

I was 1st referred by your calling system to Rancho mirage ofc for an appt @3PM, 02.13, Fri.I was 15 mins late including the traffic and closure of roads. It was a Friday when Obama was arriving, waiting in line and waiting for the medical assistant to acknowledge my presence. I called the desk that I was running a little late & that I was by Monterey coming from la quinta.she said she'll let the dr know it. After my presence was recognized, that the dr won't take me anymore. I plead to please..was getting upset and really disappointed & almost wanna cry. left the ofc to be there & this is not days of appt but the same day appt.


StarStarStarStarStar Great office. Very professional — 

Great office. Very professional


StarStarStarStarStar Good experience.  — 

Good experience. Receptionist good humored and put me instantly at ease. Minimal paperwork. Preparatory assistants work brisk, courteous and efficient. Doctor hired from central casting. No nonsense. Which I like. Wanted facts not coddling. Got facts and was soon out of there. Perfect. Felt confidence with Docs expertise. He explained what needed to be explained. Succinctly. Good experience and felt was value for money. Elated to learn that glaucoma not yet evident but happy that my regular chap suggested I visit M.E.I.


StarStarStarStarStar Waited for Dr. But he was very nice. Efficient. — 

Waited for Dr. But he was very nice. Efficient.


StarStarStarStarStar Very professional, courteous, well run office. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional, courteous, well run office.


StarStarStarStarStar EXCELLENT VISIT WITH DR. MERALI, WHO IS A NEW DOCTOR TO ME — 

EXCELLENT VISIT WITH DR. MERALI, WHO IS A NEW DOCTOR TO ME. HE EXAMINED MY EYE A DETERMINED THE CAUSE OF THE PROBLEM TO BE AN INFECTION FOR WICH HE PRESCRIBED A MEDICATION. THIS WAS ORDERED BY THE STAFF AT WALGREEN PHARMACY AND HE DIECTED ME HOW AND WHEN TO TREAT THE PROBLEM. THIS TOOK ONLY A FEW MINUTES AND HAS HANDLED WITH PROFESSIONALISM, FRIENDLINESS AND CARE.


StarStarNo StarNo StarNo Star I had an 8AM Appt for Glaucoma tests —    (Patient since Sat Mar 05 00:00:00 MST 2022)

I had an 8AM Appt for Glaucoma tests. DURING the testing I found out that my DOCTOR appointment wasn't until 11AM! They said they would change it and get me in earlier. I FINALLY GOT IN at 10:40 - ONLY 20 MIN EARLIER! I sat in the waiting room FOREVER!!!!! Not a good practice.....


StarStarStarStarStar This was my second visit to Milauskas as the first one was not satisfactory. This time I saw Dr —    (Patient since Mon Feb 24 00:00:00 MST 2014)

This was my second visit to Milauskas as the first one was not satisfactory. This time I saw Dr. Hartzler and she diagnosed the problem and followed up when her prescribed medication was no longer available


StarStarStarStarStar  — 

Good job! Francis A. Wong


StarStarStarStarNo Star The paperwork needs to be shortened —    (Patient since Tue Feb 11 00:00:00 MST 2020)

The paperwork needs to be shortened. The young girl who had dark hair was excellent and professional.


StarStarStarStarStar When possible, arrange test performed by specialists and following doctor appointments to occur at... — 

When possible, arrange test performed by specialists and following doctor appointments to occur at the same time.


StarStarStarStarStar Just a very great experience ! —    (Patient since Tue Feb 07 00:00:00 MST 2023)

Just a very great experience !


StarStarStarStarStar Excellent — 

Extremely professional. Explained questions.


StarStarStarStarStar I would like to hear and read about positive things and results of LASIK — 

I would like to hear and read about positive things and results of LASIK. Rather than so much negative. It's a huge decision for a person to make. Positive would help


StarStarStarStarStar Nice place to go —    (Patient since Wed Jun 29 00:00:00 MDT 2022)

Very friendly and good service


StarStarStarStarStar I am a previous patient and returned because both my husband & I are happy with your satisfied... —    (Patient since Tue May 09 00:00:00 MDT 2017)

I am a previous patient and returned because both my husband & I are happy with your satisfied with your staff and your entire practice.


StarStarStarStarStar excellent —    (Patient since Mon Jul 15 00:00:00 MDT 2019)

Well run office, outstanding doctor


StarStarStarStarStar Would appreciate a larger selection of high-end frames. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Would appreciate a larger selection of high-end frames.


StarStarStarStarStar I think you are doing a fine job and I feel very confident being in your care. — 

I think you are doing a fine job and I feel very confident being in your care.


StarStarStarStarStar As far as I was concerned there really was nothing to improve. — 

As far as I was concerned there really was nothing to improve.


StarStarStarStarStar Even though the wait was not long, a better selection of magazines would be appreciated. —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

Even though the wait was not long, a better selection of magazines would be appreciated.


StarStarStarStarNo Star First exam visit —    (Patient since Tue May 31 00:00:00 MDT 2022)

Waited a long time to see staff.


StarStarStarStarStar I love Dr. Hartzler - she is tops. I've been seeing her for almost 20 years and get great care. —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I love Dr. Hartzler - she is tops. I've been seeing her for almost 20 years and get great care.


StarStarStarStarStar Survey —    (Patient since Wed Aug 24 00:00:00 MDT 2022)

I thought Dr. Michael was fantastic the best eye examination I have had in a long time accept for Dr.Ketover who is always great.


StarStarStarStarNo Star The lady that greeted me was great! The Dr. was friendly and informative — 

The lady that greeted me was great! The Dr. was friendly and informative. My only concern, after I left, was why he didn't check my reading; they always have in the past.


StarStarStarStarStar doctors and staff were very professional and friendly. very pleasant experience.  —    (Patient since Mon Aug 17 00:00:00 MDT 2015)

doctors and staff were very professional and friendly. very pleasant experience.


StarStarStarStarNo Star I cannot stand the water cooler! The pqper cones are difficult to hold and impossible to set... — 

I cannot stand the water cooler! The pqper cones are difficult to hold and impossible to set down anywhere.


StarStarStarStarStar I'm a long time patient I love my doctor, the optical staff are excellent and the front office a... —    (Patient since Tue Oct 22 00:00:00 MDT 2019)

I'm a long time patient I love my doctor, the optical staff are excellent and the front office a very welcoming and cordial.


StarStarStarStarStar Requested that my wife get her annual exam with Dr. Ketover. —    (Patient since Wed Feb 01 00:00:00 MST 2023)

Requested that my wife get her annual exam with Dr. Ketover.


StarStarStarStarStar SERVICE FROM ALL PERSONNEL WAS EXCELLENT. ALWAYS HAVE A PLEASANT VISIT WHEN I VISIT YOUR OFFICE —    (Patient since Wed Jul 13 00:00:00 MDT 2022)

SERVICE FROM ALL PERSONNEL WAS EXCELLENT. ALWAYS HAVE A PLEASANT VISIT WHEN I VISIT YOUR OFFICE. EVERYONE IS SO HELPFUL AND FRIENDLY.


StarStarStarStarStar I had a great experience.  —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

I had a great experience.


StarStarStarStarStar I had an early appt. and was taken on time. Later apps —    (Patient since Mon Mar 11 00:00:00 MDT 2019)

I had an early appt. and was taken on time. Later apps. Sometimes I have waited quite a while In t he back waiting room.


StarNo StarNo StarNo StarNo Star Your front desk was totally confused with my insurance/billing — 

Your front desk was totally confused with my insurance/billing. After two plus years and the same insurance I would think they would have it together. After more than an hour of phone calls they sent me back to see "Coy" to start my appt. I was in the exam chair when the gal from the front desk came back and said My insurance would not pay and I would have to pay the bill before I leave the office. Knowing full well that I have "very good" insurance I explained my coverage one more time but the gal just didn't get it. I walked out without seeing Dr. Hartzler assuming I would have find a new clinic that wanted my business. When I was half way Back to my house in Palm Springs your bookkeeping dept called and apologized for the confusion and told me everything had gotten sorted out and I asked if I would like to re-schedule. So far I have not. Had it been my first visit I would have understood but I've been a patient there for more than two years. Very poorly handled.


StarStarStarNo StarNo Star I was not at all impressed with the Dr Ketover. His demeanor is cold & abrupt — 

I was not at all impressed with the Dr Ketover. His demeanor is cold & abrupt. A bit arrogant in my opinion. When I need to come back I will request another Dr. I also was billed & my insurance company paid everything including the $40 eye refraction but 2 months later I have still not received a refund.


StarStarStarNo StarNo Star Sometimes the front office staff is busy and consequently slow in check-in process. —    (Patient since Thu Aug 18 00:00:00 MDT 2016)

Sometimes the front office staff is busy and consequently slow in check-in process.


StarStarStarStarStar ? —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

i think the survey does that


StarStarStarStarStar Excellent Service! — 

I called in the morning for an appointment for an eye condition and was able to see the doctor Thursday afternoon. He did an exam, diagnosed the problem and sent a prescription to my pharmacy. Great work!!


StarStarStarStarStar Waiting room wasn't very crowded and I didn't have to wait very long to be seen by the doctor.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Waiting room wasn't very crowded and I didn't have to wait very long to be seen by the doctor.


StarStarStarNo StarNo Star When you have an 8:30 appointment you shouldn't have to wait an hour to see the Doctor. —    (Patient since Tue Jan 21 00:00:00 MST 2014)

When you have an 8:30 appointment you shouldn't have to wait an hour to see the Doctor.


StarStarStarStarNo Star ONLY ONE PERSON DOING CHECK IN, SEVERAL NEW PATIENTS ARRIVED SAME TIME REQUIRING A LOT OF... —    (Patient since Sat Jan 01 00:00:00 MST 1)

ONLY ONE PERSON DOING CHECK IN, SEVERAL NEW PATIENTS ARRIVED SAME TIME REQUIRING A LOT OF PAPERWORK TO BE EXPLAINED AND THEN SIGNED.


StarStarStarStarStar Dr. Schmidt gave me confidence that he actually cared about my eyes... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Schmidt gave me confidence that he actually cared about my eyes....he went over and above what he had to do to give me the best care.....


StarStarStarStarStar Everything was fine and all questions answered. Staff did not appear rushed —    (Patient since Fri Jan 26 00:00:00 MST 2024)

Everything was fine and all questions answered. Staff did not appear rushed. They were calm, friendly and supportive.


StarStarStarStarStar Everything great, no comment —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything great, no comment


StarStarStarStarNo Star I would like to know what eye has the trace of cataracts. —    (Patient since Tue Feb 09 00:00:00 MST 2016)

I would like to know what eye has the trace of cataracts.


StarStarStarStarStar I was pleased with my visit. —    (Patient since Wed Dec 06 00:00:00 MST 2023)

I was pleased with my visit.


StarStarStarStarStar survey —    (Patient since Wed Dec 06 00:00:00 MST 2023)

I was pleased with my visit.


StarStarStarStarStar Always very kind, knowledgeable and professional. Thank you! —    (Patient since Thu Mar 30 00:00:00 MDT 2023)

Always very kind, knowledgeable and professional. Thank you!


StarStarStarStarStar Excellent Service —    (Patient since Sat Jan 01 00:00:00 MST 1)

First time going to a eye doctor and it was so excellent.


StarStarStarStarStar I have been coming to Milauskas Eye Institute for several years and have found it to be... — 

I have been coming to Milauskas Eye Institute for several years and have found it to be outstanding. Keep up the GREAT service and care.


StarStarStarStarStar The wait between seeing an assistant and the doctor can be prolonged —    (Patient since Tue Dec 12 00:00:00 MST 2017)

The wait between seeing an assistant and the doctor can be prolonged. Provide reading material or allow patients to return to the lobby.


StarStarStarStarStar Runs like a Swiss watch.  — 

Runs like a Swiss watch.


StarStarStarStarNo Star All went well, at the moment I can't think of an improvement that I would suggest. — 

All went well, at the moment I can't think of an improvement that I would suggest.


StarStarStarStarNo Star Everything was just the way it should be run! —    (Patient since Wed Mar 16 00:00:00 MDT 2016)

Everything was just the way it should be run!


StarStarStarStarStar Very happy with Milauskas —    (Patient since Mon Dec 23 00:00:00 MST 2019)

Very happy with Milauskas Eye Instatute.


StarStarStarStarStar I was unclear about a future appt. that was made with a tech —    (Patient since Mon Jun 19 00:00:00 MDT 2023)

I was unclear about a future appt. that was made with a tech. I called and the person was able to explain why I had that appt. and what would happen.


StarStarStarStarNo Star The scheduler on my previous visit did not accurately set up my next appointment —    (Patient since Mon Jul 31 00:00:00 MDT 2017)

The scheduler on my previous visit did not accurately set up my next appointment. Because of that, I had to wait to see the Dr. as her last patient. I find the reception area to be way too public and therefore there is a lack of privacy and too many distractions for the staff. There is no excuse for the scheduler to have gotten my appointment wrong.


StarNo StarNo StarNo StarNo Star i have been a patient form any years but i will never return to la quinta office —    (Patient since Sat Jan 30 00:00:00 MST 2016)

i have been a patient for many years but i will never return to la quinta office. only palm springs i get treated better there. the doctor was nice.


StarStarStarStarStar lasik eye surgery —    (Patient since Wed Apr 16 00:00:00 MDT 2014)

excellent complete eye care


StarStarStarStarStar Mel Solie —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been a patient over ten years, but with being with Kaiser the last 2 years, and the insurance not accepted other than the Optometrist service, I am hoping you can once again have a contract with Kaiser


StarNo StarNo StarNo StarNo Star confusing followup results —    (Patient since Tue Nov 29 00:00:00 MST 2016)

Confusing followup lazik results, opposite opinions from Allred and Alwes concerning vision in left eye, use of Pataday and Restaisis. Left with little confidence in service being provided


StarStarStarStarStar Eye exam —    (Patient since Wed Jan 04 00:00:00 MST 2023)

As usual the service was very professional and very good


StarStarStarStarNo Star I have been at your office several times and so far your services have been very good. Dr —    (Patient since Wed Apr 05 00:00:00 MDT 2023)

I have been at your office several times and so far your services have been very good. Dr. Hartzler explains any questions I have in a way that I can understand her answers. She is an excellent and caring Doctor.


StarStarStarStarStar pre-cataract surgery — 

I look forward to surgery on the 7th.


StarStarStarStarStar Maybe take the copay before the exam or at least tell me of the copay amount. —    (Patient since Thu May 25 00:00:00 MDT 2023)

Maybe take the copay before the exam or at least tell me of the copay amount.


StarStarNo StarNo StarNo Star After appointments for one year for my problem  —    (Patient since Fri May 12 00:00:00 MDT 2023)

After appointments for one year for my problem . I just found out I have adhesions on my left eye after eye surgery with Dr Ketover. Two appointments,Dr Ketover&Hartzler- ALLERGIES ?????????


StarStarStarStarStar I'm so glad I switched to Dr —    (Patient since Mon Aug 01 00:00:00 MDT 2022)

I'm so glad I switched to Dr. Schmidt since I was suffering from a red, irritated eye for over 6 months but Dr. S was able to find the problem and fixed it immediately and the eye is back to normal and I'm so grateful!


StarStarStarStarNo Star Improve the optical department. —    (Patient since Tue Jun 09 00:00:00 MDT 2015)

Improve the optical department.


StarStarStarStarNo Star BESIDES THE DOCTOR, THE MOST IMPORTANT PART OF YOUR BUSINESS IN THE TELEPHONE AND MEETING THE... —    (Patient since Wed Aug 09 00:00:00 MDT 2023)

BESIDES THE DOCTOR, THE MOST IMPORTANT PART OF YOUR BUSINESS IN THE TELEPHONE AND MEETING THE PATIENT AT THE FRONT DESK. THIS LADY AND THE LADY WHO GREETED ME ON THE 12TH (WRONG APPT DATE) WERE JUST GREAT. THEY WERE PROFESSIONAL, BUT FRIENDLY AND ANSWERED QUESTIONS WITH EASE. GOOD STAFF


StarStarStarStarStar This was my first visit to your institute. I was impressed with everything — 

This was my first visit to your institute. I was impressed with everything. The front office staff, your doctor (she was great, and the person who helped me order my glasses was extremely helpful and patient.


StarStarStarStarNo Star would have liked more time to discuss available options —    (Patient since Sat Jan 01 00:00:00 MST 1)

would have liked more time to discuss available options


StarStarStarStarStar Always a nice experience. — 

Always a nice experience.


StarNo StarNo StarNo StarNo Star Felt like a number rather than a patient. Hurry up and wait. No effective treatment — 

Felt like a number rather than a patient. Hurry up and wait. No effective treatment


StarStarStarStarStar optometrist —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent office staff and physician


StarStarStarStarStar Excellent! —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

I am very happy Milauskas. I have been a patient for years and will be for years.


StarStarStarStarNo Star Eye isi already getting better —    (Patient since Thu Sep 15 00:00:00 MDT 2022)

Eye isi already getting better


StarStarStarStarStar Good Visit —    (Patient since Wed Apr 05 00:00:00 MDT 2023)

You are asking too much. I am satisfied and this is a waste of my time.


StarNo StarNo StarNo StarNo Star I did not want eye refraction got charged it,i will not return. — 

I did not want eye refraction got charged it,i will not return.


StarStarStarStarStar My last visit was a nice surprise. I usually wait for 30 mins. to an hour —    (Patient since Tue Apr 18 00:00:00 MDT 2023)

My last visit was a nice surprise. I usually wait for 30 mins. to an hour. I hope this stays in place and not an unusual day.


StarStarStarStarNo Star I especially appreciated the professionalism of Dr. K —    (Patient since Fri Jan 23 00:00:00 MST 2015)

I especially appreciated the professionalism of Dr. K


StarStarStarStarStar AS YOU KNOW, I HAVE BEEN COMING TO MILAUSKAS FOR A LONG TIME AND HAVE VARIOUS KINDS OF CARE — 

AS YOU KNOW, I HAVE BEEN COMING TO MILAUSKAS FOR A LONG TIME AND HAVE VARIOUS KINDS OF CARE. IT HAS ALWAYS BEEN DONE VERY PROFESSIONALLY AND, INCIDENTALLY, ON A VERY FRIENDLY AND CARING BASIS. DR. SCHMIDT IS EXCELLENT IN BOTH OF THE REGARDS AND IT IS VERY NICE TO KNOW THAT HE WILL BE HANDLING MY NEXT APPOINTMENT. MERRY CHRISTMAS TO THE ENTIRE STAFF!!!!


StarStarStarStarStar Dr ketover is the best —    (Patient since Thu Feb 28 00:00:00 MST 2019)

The la Quinta office seems to be my own personal favorite The staff is friendly The optical department in the other if fixes seem UN friendly


StarStarStarNo StarNo Star The Front office staff need to be cuteous especially to cusotmers coming out of state and who are... — 

The Front office staff need to be cuteous especially to cusotmers coming out of state and who are not used to the Milauskas or the California way of doing things. Agensts over th phone are very curteous, but are different in person. Please Note: I am reffering to the only one agent that took care of my needs, and not others. But that is the first impression that I got. Sorry to say that, but Dr.Roth was very proffessinal and nice.


StarStarStarStarNo Star Very attentive! —    (Patient since Tue Jul 27 00:00:00 MDT 2021)

All my questions were answered, very friendly and inviting staff. Wait was a little long, but worth the wait for great customer service!


StarStarStarNo StarNo Star Frame expenses were rather high in comparison to other optical offices. — 

Frame expenses were rather high in comparison to other optical offices.


StarStarStarStarStar Always excellent service by everyone there. Thank you! —    (Patient since Thu Feb 02 00:00:00 MST 2023)

Always excellent service by everyone there. Thank you!


StarStarStarNo StarNo Star Appointment problems: I was called in early Nov. re. apt; my appt. card did not show this date —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

Appointment problems: I was called in early Nov. re. apt; my appt. card did not show this date. Appt. changed to this week but Dr. Ho unavailable;I was not told ahead nor did appt. desk tell me. Now difficult to find a time to see Dr. Ho. I think you could do better in this regard.


StarStarStarStarStar pleased with exam —    (Patient since Sat Jan 01 00:00:00 MST 1)

I'm not sure what you mean by "review".


StarStarStarStarStar I'm a little biased but I happen to think Brian is amazing! —    (Patient since Fri Apr 24 00:00:00 MDT 2015)

I'm a little biased but I happen to think Brian is amazing!


StarStarStarStarStar NO COMPLAINTS , A VERY NICE STAFF. —    (Patient since Wed Aug 04 00:00:00 MDT 2021)

NO COMPLAINTS , A VERY NICE STAFF.


StarStarStarStarStar I did write a review title and a review as well. .. —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

I did write a review title and a review as well. ...Don't understand what you want me to do???


StarStarStarStarStar Staff's Attitude —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

From the first step into the office, I found your entire staff very courteous and professional. That's no so in many other medical offices.


StarStarStarStarNo Star Waiting time —    (Patient since Wed Aug 03 00:00:00 MDT 2022)

Waiting time on my last two visits has improved a lot.


StarStarStarStarStar Waiting for office to call to schedule Dec. cataract surgery. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Waiting for office to call to schedule Dec. cataract surgery.


StarStarStarStarNo Star Everything went smoothly. I did ask why I did not get annual reminders —    (Patient since Fri May 27 00:00:00 MDT 2022)

Everything went smoothly. I did ask why I did not get annual reminders. The desk clerk checked the computer and said I would receive them from now on. She did not know why I was not receiving reminders. They will now come by email.


StarStarStarStarStar EVERY THING WAS WELL DONE —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

EVERY THING WAS WELL DONE


StarStarStarStarStar Service and eye exam —    (Patient since Wed Jun 08 00:00:00 MDT 2022)

The doctor was very thorough in determining my visual problem.


StarStarStarStarStar DR. AND CLERKS DELIGHTFUL TO DO BUSINESS WITH!! — 

DR. AND CLERKS DELIGHTFUL TO DO BUSINESS WITH!!


StarStarStarStarStar I like Dr. Ketover. He always has answered my questions! —    (Patient since Wed Dec 26 00:00:00 MST 2018)

I like Dr. Ketover. He always has answered my questions!


StarStarStarStarStar The appt. went very smoothly, which has not always been the case! A marked improvement!! —    (Patient since Wed Jun 16 00:00:00 MDT 2021)

The appt. went very smoothly, which has not always been the case! A marked improvement!!


StarStarStarStarStar I have referred several friends to your office —    (Patient since Wed Feb 08 00:00:00 MST 2023)

I have referred several friends to your office


StarStarStarStarStar Would like capability to contact doctor by email. Yesterday the LaQ office —    (Patient since Tue May 24 00:00:00 MDT 2022)

Would like capability to contact doctor by email. Yesterday the LaQ office pressure test machine (for glaucoma screening) was down. Dr. H. wanted me back another day for the test, and if their machine was down for 1-2 weeks, wanted me to go to the P.D. office. At the front desk, the girl gave me an appt for this test at LaQ on Jan 7th. I'd like to know if Dr. H. is okay with the test being delayed that long. Thank you.


StarStarStarStarStar Visiting your office was a wonderful experience from the moment I stepped through the front door — 

Visiting your office was a wonderful experience from the moment I stepped through the front door. The staff went out of their way to make me feel comfortable and answer my questions to the fullest. I felt like my needs were their top priority. Dr. Michaels spent a tremendous amount of time listening to my story of how my husband had recently passed away and she offered some very comforting words an assurances as I transition into this new chapter of my life. I was totally impressed with her tenderness. It seemed like she had been hand-picked to meet my needs. I can't remember the name of the lady who helped me in the optical department but she was outstanding!!!! Very patient and extremely attentive to my desire to purchase new glasses without breaking the bank. Thank you so much to ALL who assisted me. I will definitely recommend your office to all of my friends. In fact, I have already shared Dr. Michael's card with two of my friends.


StarStarStarStarStar The staff was courteous and informative. Dr —    (Patient since Tue Dec 05 00:00:00 MST 2023)

The staff was courteous and informative. Dr. Ho explained my issues thoroughly and I feel confident in her assessment.


StarStarStarStarNo Star Dr. Schmidt was great. But, the wait was a bit long. —    (Patient since Wed Aug 24 00:00:00 MDT 2022)

Dr. Schmidt was great. But, the wait was a bit long.


StarStarStarStarStar Tom — 

As always, a good experience


StarStarStarStarStar My visit went off perfectly. On time and not too long —    (Patient since Thu Apr 21 00:00:00 MDT 2016)

My visit went off perfectly. On time and not too long. Couldn't ask for much more than near perfect.


StarStarStarStarStar First class service and results! —    (Patient since Mon Dec 23 00:00:00 MST 2019)

First class service and results!


StarNo StarNo StarNo StarNo Star Got the wrong prescription for my glasses —    (Patient since Sat Jan 01 00:00:00 MST 1)

Got the wrong prescription for my glasses. When I questioned the man in the optical department, he told me that it was ok . It will just take a day or so to get use to them. so I spent a day and a half trying to drive with computer glasses. Luckily I did not get into an accident injuring anyone. I am very disappointed. We were so happy in the past, but now I don't think I can trust them.


StarStarStarStarStar I love my visits with your Doctors and Techs —    (Patient since Sat Mar 05 00:00:00 MST 2022)

I love my visits with your Doctors and Techs. Everyone is so nice - it makes my eye problems seem less troublesome. Thank you!


StarStarStarStarStar great staff —    (Patient since Fri Feb 03 00:00:00 MST 2023)

I have found the staff at all locations to be very helpful and caring.


StarStarStarStarStar My spouse and I have been going to Dr. Ketover for years and we do refer him to all of our friends. — 

My spouse and I have been going to Dr. Ketover for years and we do refer him to all of our friends.


StarStarStarStarStar Appointment — 

Exam was extensive. Doctor and his intern explained everything well. Friendly and professional. I don't recall the doctor's name. Janet Porter apt 4:00pm November 19.


StarStarStarStarNo Star I HAVE NO PROBLEM WITH YOUR PROCEDURE, WAITING TIME, ETC. —    (Patient since Tue May 26 00:00:00 MDT 2015)

I HAVE NO PROBLEM WITH YOUR PROCEDURE, WAITING TIME, ETC.


StarStarStarStarStar I now live in Arizona (Cave Creek) and make an annual visit to the La Quinta office —    (Patient since Tue Dec 18 00:00:00 MST 2018)

I now live in Arizona (Cave Creek) and make an annual visit to the La Quinta office. Look forward to my visit each year!


StarStarStarStarStar EXCELLENT —    (Patient since Fri May 05 00:00:00 MDT 2023)

GOOD EXPERIENCE - - ON TIME AND COVERED ALL MY QUESTIONS.


StarStarStarStarStar Excellent service —    (Patient since Wed Mar 15 00:00:00 MDT 2017)

The visit went smoothly and on time. Great service!


StarStarStarStarStar I havve been coming to you for many years and will continue as I always walked away satified with... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I havve been coming to you for many years and will continue as I always walked away satified with your services.


StarStarStarStarStar Excellent —    (Patient since Sat Jan 01 00:00:00 MST 1)

Prompy efficient service and information.


StarStarStarStarStar I think you have the most professional and friendly staff — 

I think you have the most professional and friendly staff. Everyone is very kind, considerate and professional to me. I can't say enough good things about Dr. Hartzler, her professionalism, her thoroughness, her politeness, her taking time to explain to me my eye health.


StarNo StarNo StarNo StarNo Star The person that took my order for my new pair of sunglasses was RUDE, RUDE, RUDE!!! I told him... —    (Patient since Thu Jan 03 00:00:00 MST 2019)

The person that took my order for my new pair of sunglasses was RUDE, RUDE, RUDE!!! I told him the moment I sat down what I wanted and he was insistent on trying to upsell me on the lenses, and he was OBVIOUSLY ANGRY when I didn't spend $198 on the lenses. He made me feel like a cheapskate, when in fact I was very clear that I was on a strict budget. I was completely embarrassed and do not look forward to going in to pick up my glasses. He was the biggest JERK I have dealt with in a customer service situation in a long time.


StarStarStarStarStar Rock Star Care..... —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

Dr. Schmidt and his assistant were very thorough....He even asked that I have a test to support his diagnosis...he was nice, professional and took his time.....BRAVO! and Thank you.


StarStarStarStarStar 5 star —    (Patient since Thu May 29 00:00:00 MDT 2014)

Group very friendly. Really liked the Dr.


StarStarStarStarStar Outstanding —    (Patient since Tue Feb 18 00:00:00 MST 2020)

Excellent care delivered efficiently


StarStarStarStarStar Faster turnaround time on glasses —    (Patient since Sat Jan 01 00:00:00 MST 1)

Faster turnaround time on glasses. If I could have gotten them in a few days, I would have ordered them with you guys, but since it was about the same wait time as Costco, I ordered them there to save money.


Dr Ketover is the best and only Dr. I would ever eversee at any of your offices  —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

Dr Ketover is the best and only Dr. I would ever eversee at any of your offices


StarStarStarStarStar Sorry, but this was my last visit because we are moving out of the area next week. :-( — 

Sorry, but this was my last visit because we are moving out of the area next week. :-(


StarStarStarStarStar My visit —    (Patient since Fri Dec 02 00:00:00 MST 2016)

A very good visit.


StarStarStarStarStar I have been a cliient for a number of years —    (Patient since Tue Jan 21 00:00:00 MST 2014)

I have been a cliient for a number of years. As the years have passed you have done a good job of keeping up with the times while not sacrificing service. Keep up the good work!


StarStarStarStarStar Everyone was quite courteous. I really have no bad comments to make. It was a pleasant visit. —    (Patient since Thu Jul 24 00:00:00 MDT 2014)

Everyone was quite courteous. I really have no bad comments to make. It was a pleasant visit.


StarStarStarStarStar Dr Michel id Fantastic and very professional made me very comfortable with my appointment —    (Patient since Mon Nov 04 00:00:00 MST 2013)

Dr Michel id Fantastic and very professional made me very comfortable with my appointment


StarStarStarNo StarNo Star After taking the pentacam/topography I was left to set for 45 minutes before the Dr — 

After taking the pentacam/topography I was left to set for 45 minutes before the Dr. came in to check with me.


StarStarStarStarStar I am wheelchair bound but have full mental capabilities — 

I am wheelchair bound but have full mental capabilities. The receptionist directed questions to my husband rather than to me. I finally asked her to speak directly to me and she did. Just need a little in-service training.


StarStarStarStarNo Star patient, post Lasik —    (Patient since Tue Feb 07 00:00:00 MST 2023)

Every thing was fine About a 30 minute wait after my scheduled appointment


StarStarStarStarStar Dr. Ketover is very patient and helpful. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Ketover is very patient and helpful.


StarStarStarStarStar Visit —    (Patient since Wed Jun 18 00:00:00 MDT 2014)

Excellent care by Dr. Ketover - explained changes in cataracts and upcoming surgery


StarStarStarStarStar Appreciate the prompt response to medical appointments and professionalism of staff. —    (Patient since Wed Jan 17 00:00:00 MST 2018)

Appreciate the prompt response to medical appointments and professionalism of staff.


StarStarStarStarNo Star mr —    (Patient since Thu Nov 12 00:00:00 MST 2015)

early appts. are the only ones that seem to be on time


More appointments to have further Glaucoma tests —    (Patient since Wed Jun 29 00:00:00 MDT 2022)

The doctor did not tell me that I needed two more appointments to have further Glaucoma tests. The front desk in checking out set me up for these two appointments.


StarStarStarStarNo Star Gloria Aronoff — 

Happy to find good care in LQ


StarStarStarStarStar I have never received more efficient processing by the technicians —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have never received more efficient processing by the technicians. They were great, as was Dr Ketover. I appreciate your service. L B Zurcher


StarStarStarStarStar My visits are always handled effiently.  —    (Patient since Fri Jun 16 00:00:00 MDT 2023)

My visits are always handled effiently.


StarStarStarStarStar Review —    (Patient since Sat Jan 01 00:00:00 MST 1)

Milauskas Eye Institute does a great fob with its patients. I have been going to eye people for over 70 years and Milauskas is the best.


StarStarStarStarStar I have been coming to Dr. Hartzler for many years and have referred many friends to her —    (Patient since Sun Dec 02 16:00:00 MST 292269055)

I have been coming to Dr. Hartzler for many years and have referred many friends to her. She is thorough and tops, a first rate professional. She listens and always addresses my concerns.


StarStarStarNo StarNo Star Haley was great — 

Haley was great. I zipped right through my routine tests with her and I may add she was most professional. However after I finished my initial tests I waited 45 minutes to see Dr Hartzler while I watched her walk by me several times seeing several patients that had come in after me. Never once did she or any of her assisitants say " we'll be right with you". Just a bit unprofessional.


StarStarStarStarNo Star I commented to one of the assistants about the appearance of a front office man who wore a too... — 

I commented to one of the assistants about the appearance of a front office man who wore a too tight 2-piece maroon outfit and whom looked like his hair was never washed. Not too impressive as compared with the rest of your office staff. Thanks


StarStarStarStarStar You owe me a referral to another doctor which I have yet to eceive — 

You owe me a referral to another doctor which I have yet to eceive


StarStarStarStarStar Great —    (Patient since Wed Sep 18 00:00:00 MDT 2019)

No comments. Everything went like work.


StarStarStarStarStar Excellent care and service as always. —    (Patient since Tue Jul 12 00:00:00 MDT 2022)

Excellent care and service as always.


StarStarStarStarStar Excellent care  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent care, pleasant staff, short wait time.


StarStarStarStarStar Dr — 

Dr. Michel was very helpful in discusing my problems with macular degeneration and in what I could expect from new lenses. I appreciated her enouraging attitude. I


I feel the doctor needs to take a few minutes after explaining what is needed for the next visit,... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I feel the doctor needs to take a few minutes after explaining what is needed for the next visit, to ask if you have any questions.


StarStarStarStarStar For me you are the best in the desert. —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

For me you are the best in the desert.


StarStarStarStarStar Overbooked ? —    (Patient since Tue Jun 14 00:00:00 MDT 2022)

The doctor is great, but I feel she must be overbooked as I always have to wait.


StarStarNo StarNo StarNo Star Waiting too long and then having to get up twice to question the receptionist as to why people... — 

Waiting too long and then having to get up twice to question the receptionist as to why people were going in before me who came in after I did. Then only having to see an intern and then waiting while they discussed my examination.


StarStarStarStarStar I arrived late for my appt, receptionist said 'oh, I dont know if its okay, Ill ask the Dr —    (Patient since Tue Jun 21 00:00:00 MDT 2022)

I arrived late for my appt, receptionist said 'oh, I dont know if its okay, Ill ask the Dr.' So a few minutes later she said Dr. would see me.(thank goodness)


StarStarStarStarStar I had not received the results of the eye photo scans that were taken —    (Patient since Wed Aug 02 00:00:00 MDT 2017)

I had not received the results of the eye photo scans that were taken. I would appreciate that information.


StarStarStarStarStar Everyone was great —    (Patient since Fri Dec 09 00:00:00 MST 2022)

Everyone was great. The only thing is my eyes were dilated and I left my sunglasses there to have my new prescription put in them. So was very hard to see when I went outside. Other then that it was a great visit. Thank you.


StarStarStarStarNo Star I have VSP coverage and I do not get a statement of charges and or what amount VSP covered —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have VSP coverage and I do not get a statement of charges and or what amount VSP covered. My Co Pay is over $100 without any explanation as to what VSP paid. If this practice continues, I will seek another vendor. I should get a printed statement of charges and the amount paid out by VSP. Rene' Garcia 760-835-0182


StarNo StarNo StarNo StarNo Star Came to Milauskas for a second time to recheck my eyes. original prescription was to high, dr —    (Patient since Mon Sep 26 00:00:00 MDT 2022)

Came to Milauskas for a second time to recheck my eyes. original prescription was to high, dr. lowered it (reading glasses only). Very disappointed with optical dept. I been coming to Milasukas for years and always have ordered reading glasses only, but for some reason something else was put for the use of computer, which I had to pay more $. When I told the optical dept. that they were to strong and I did not want that other feature they said I had too have asked for it, and that since I agree to pay it, no refund. I paid my glasses in full not knowing that my glasses where going to have that computer not sure what its called. Spoke to manager (female) & she was not to nice and said I had asked for it, and she could not refund for something I had paid for. I told manager I asked for reading glasses same of what I have now, no more no less and that I felt I was over charge. She did not want to hear me and accused me of ordering something I did not. Very dissatisfy customer.


StarStarStarStarStar Pressure check appointment —    (Patient since Fri Aug 05 00:00:00 MDT 2016)

Dr. Yoh is very pleasant, has a great sense of humor and makes one feel relaxed.


StarStarStarStarStar Have no complaints at all. Dr Alwes and staff were very knowledgable,competent and friendly. —    (Patient since Sat Dec 23 00:00:00 MST 2017)

Have no complaints at all. Dr Alwes and staff were very knowledgable,competent and friendly.


StarStarStarStarStar Eye Exam Review —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Always is the best, most professional doctor you've ever had. We, as a family, have been coming to you for eye care for some 20 years and have seen many doctors, But Dr. Alwes is the best by far.


StarStarStarStarStar So pleased with the whole process. Everyone was nice. — 

So pleased with the whole process. Everyone was nice.


StarStarStarStarStar Dr. Michel is a pleasure to deal with —    (Patient since Mon Apr 17 00:00:00 MDT 2017)

Dr. Michel is a pleasure to deal with. She answers all questions and doesn't make you feel dumb for asking. I feel she really cares about my eye healthcare. Great Doctor!


StarStarStarStarNo Star Waiting to see the doctor was way too long —    (Patient since Sat Jan 01 00:00:00 MST 1)

Waiting to see the doctor was way too long


StarStarStarStarStar Some employees are better then others —    (Patient since Tue Apr 07 00:00:00 MDT 2015)

Some employees are better then others. I was not happy with the black lady at the Palm Springs office. I chemically burned my Cornea, and was in terrible pain, and asked her if she could have someone give me numbing drops and she said she would tell someone, but she didn't. I asked her if she told someone, and she said she had other things to do. She saw the pain I was in, and that I was upset, so finally she told someone, and the came and helped me. My only bad experience at Milauskas. I love Milauskas.


StarStarStarStarStar have been with Dr. Milauskas since 1984 and now with Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

have been with Dr. Milauskas since 1984 and now with Dr. Harzler and am so satisfied I wouldn't think of going any where else


StarStarStarNo StarNo Star Dr Yoh —    (Patient since Fri Feb 12 00:00:00 MST 2021)

Dr. Yoh was quite apathetic during the exam and while he was entering info on the computer he literally fell asleep several times. He handed me a paper about cataracts but never said a word about the condition.


StarStarStarStarStar Great experience from the time I arrived until I left. Good job team! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great experience from the time I arrived until I left. Good job team!


StarStarStarStarStar No improvement needed.. — 

No improvement needed...I am a Lasik patient as well as an eye patient and I am thrilled with my care, the providers and staff. You get a big kudos from me!


StarStarStarStarStar Eye care —    (Patient since Wed Sep 13 00:00:00 MDT 2023)

Dr. Roth does a great job with me. I have many vision issues and he is very patient with me.


StarStarNo StarNo StarNo Star The reason is a customer service one more than anything — 

The reason is a customer service one more than anything. I worked customer service for 30 years and its all about making that customer want to return. I had LASIK on April 28th I pondered the thought of having it for years. I finally did it! A few days later I find out if you have LASIK in May you receive a free pair if sunglasses. I would have waited two days to get the glasses. So I asked when I returned for my checkup and she said....NO. that promo was not offered in April. Wow OK. Two days, that's all we are talking about. Nice. Thanks! Then come to find out I have a possible tear/detachment. Funny never had eye problems till after LASIK. Now dealing with that and she couldn't even throw in a pair of sunglasses. I paid over 3000.00 in full that day for my surgery. Sorry I know sounds trivial but I'll recommend someone else for LASIK just for moral sake. Dr Roth in La Quinta is great and seems to know his stuff! Dr I saw for my couple of weeks checkup..not so good.


StarStarStarStarStar Lasik consult. No complains great friendly service — 

Lasik consult. No complains great friendly service


StarStarStarStarStar Frame selection, both mens and ladies, could use a broader selection of styles —    (Patient since Thu Dec 08 00:00:00 MST 2016)

Frame selection, both mens and ladies, could use a broader selection of styles. While trends are important and you would want to be on the leading edge of fashion, basic fashion never goes out of style. You seem overbought in higher end designer/couture labels. How about some moderately priced basic plastic and metal selections? Those suppliers seem under represented in your offerings, When you offer a style, please bring in additional neutral colors, as well, not just dark. Not everyone wants a heavy looking accessory covering their face. Thanks.


StarStarStarStarStar I was pleased to note the demographic mix of your staff — 

I was pleased to note the demographic mix of your staff. All pleasant, professional & do understand their tasks.


StarStarStarStarNo Star I would appreciate a call at home if the doctor is going to be running that far behind —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

I would appreciate a call at home if the doctor is going to be running that far behind. I would have either rescheduled or come a little later.


StarNo StarNo StarNo StarNo Star I was lied to about why Dr. Alwes kept me waiting. You permanently lost one insignificant customer. — 

I was lied to about why Dr. Alwes kept me waiting. You permanently lost one insignificant customer.


StarStarStarStarStar Dr. Ho is very thorough  —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

Dr. Ho is very thorough


StarStarStarStarStar Would love to see the cost of Glasses be more in live w/Lenscrafters. I would definitely switch! —    (Patient since Mon Aug 06 00:00:00 MDT 2018)

Would love to see the cost of Glasses be more in live w/Lenscrafters. I would definitely switch!


StarStarStarStarStar All aspects of my appt were done in a timely fashion. —    (Patient since Tue Jan 31 00:00:00 MST 2023)

All aspects of my appt were done in a timely fashion.


StarStarStarStarNo Star It was very efficiently handled. —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was very efficiently handled.


StarStarStarStarStar The physician was awesome! She was very kind and professional and took her time with me —    (Patient since Tue Jan 29 00:00:00 MST 2019)

The physician was awesome! She was very kind and professional and took her time with me. I didn't feel rushed.


StarStarStarStarStar I really can't think of anything that I would recommendimproving — 

I really can't think of anything that I would recommend improving. Very pleased with the time there.


StarStarStarStarStar I am a returning patient. —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

I am a returning patient.


StarStarStarStarStar The best Ophthalmologist Office  — 

I have ingrown lashes and they nip them in the bud. Have a routine apt now. I suffered for 5 years before I came to MEI. Also reasonably priced glasses options when I need them replaced.


StarNo StarNo StarNo StarNo Star the doctor was excellent and very thorough. However the person who helped me pick frames was not —    (Patient since Thu Nov 09 00:00:00 MST 2017)

the doctor was excellent and very thorough. However the person who helped me pick frames was not. she did not explain my coverage and began by showing me $300 frames and the less expensive ones were not on display. I had to pry cost andd coverage out of her. Very unprofessional. It would have been nice to look at less expensive frames and not have her go in back and bring out her choices. Was not impressed!! I felt like because it was near closing time I was rushed and had very little choice. Still wonder if I picked the right frames. Frame department gets a"0".


StarStarStarStarStar Angel helped me find some frames I could afford. —    (Patient since Fri Sep 24 00:00:00 MDT 2021)

Angel helped me find some frames I could afford.


StarStarStarStarNo Star Great experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had an excellent appointment with Dr. Emberland. I had been concerned about seeing flashes out of my eye, but Dr. Emberland was thorough in his exam, explaining what was happening and ruling out any possible tears. He allayed my concerns in a very honest, knowledgeable way. The staff was friendly, courteous and I would definitely recommend them.


StarStarStarStarStar The staff at the front Desk could have been a little friendlier — 

The staff at the front Desk could have been a little friendlier. Overall it was an excellent experience


StarStarStarStarStar Eye exam and lense order —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very thorough, professional and reasonably priced


StarStarStarStarStar I HAVE BEEN COMING TO THIS OFFIC FOR MANY YEARS BKZ OF THE PROFESSIONALISM I ALWAYS EXPERIENCE... —    (Patient since Wed Feb 23 00:00:00 MST 2022)

I HAVE BEEN COMING TO THIS OFFIC FOR MANY YEARS BKZ OF THE PROFESSIONALISM I ALWAYS EXPERIENCE.... DAUNA BECK


StarStarStarStarStar Back Office Employees —    (Patient since Fri Jun 30 00:00:00 MDT 2023)

I would enclose the back office employees from the receptionist station. They were a bit distracting to me when I was initially greeted by the receptionist.


StarStarStarStarStar The most friendly office of all I have visited. Everyone very pleasant.  — 

The most friendly office of all I have visited. Everyone very pleasant.


StarStarStarStarStar Nothing to improve.All excellent. —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

Nothing to improve. All excellent.


StarStarStarStarNo Star other than the prolonged wait time, service was good. — 

other than the prolonged wait time, service was good.


StarStarStarStarNo Star eye exam — 

Everything covered in the survey. It was a very Professional Experience with the Company


StarStarStarStarStar it was very easy and comfortable.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

it was very easy and comfortable.


StarStarStarStarStar I thought it was a good experience. Also a good selection of mens frames —    (Patient since Tue Feb 07 00:00:00 MST 2023)

I thought it was a good experience. Also a good selection of mens frames. However I would have likes an itemized list of the options I had purchased on my lenses.


StarStarStarStarNo Star I waited 25 minutes in the examination room for the doctor. I thought that was way too long. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I waited 25 minutes in the examination room for the doctor. I thought that was way too long.


StarStarStarStarStar First visit. — 

Friendly staff. Knowledgable. Full explanations. Will definitely return in future.


StarStarStarStarStar I felt sincere interest from the Dr. to do what was best for my circumstances — 

I felt sincere interest from the Dr. to do what was best for my circumstances


StarStarStarStarStar Prompt professional pleasant —    (Patient since Sat Jan 01 00:00:00 MST 1)

Prompt professional pleasant


StarStarStarNo StarNo Star I was not impressed with the girl at the front desk. I signed in and then had a seat —    (Patient since Wed Jun 24 00:00:00 MDT 2020)

I was not impressed with the girl at the front desk. I signed in and then had a seat. She did not recognize me nor acknowledge that i was there. Apparently she had already taken care of my insurance but it wasn't communicated to me until I went up to her to ensure she knew I was there and waiting.


StarNo StarNo StarNo StarNo Star I visited the Rancho Mirage office the next day —    (Patient since Wed Dec 04 00:00:00 MST 2019)

I visited the Rancho Mirage office the next day. La Quinta staff was more peasant, more presentable.


StarStarStarStarStar the staff was courteous and professional — 

the staff was courteous and professional. your facilities were clean and the equipment state of the art. dr. michael had a excellent way of explaining what she was doing and the test results. a great experience.


StarStarStarStarNo Star This is the longest we have waited in the years we have used Milauskas. Appointment was 8:40 —    (Patient since Tue Apr 18 00:00:00 MDT 2017)

This is the longest we have waited in the years we have used Milauskas. Appointment was 8:40. Didn't get out till after 10. It appeared as if Dr. Ho was the only one (white coat) working.


StarStarStarStarNo Star Front office could be a little warmer —    (Patient since Wed Aug 09 00:00:00 MDT 2023)

Front office could be a little warmer. Of course I had an early appointment so maybe they were not completely a wake.


StarStarStarStarNo Star I had to wait over two hours at my last appointment and didn't have to wait at this appointment — 

I had to wait over two hours at my last appointment and didn't have to wait at this appointment. Big difference! Regarding question #6, what do you mean by waiting to be seated? I sat down immediately after I checked in and then waited awhile and sat again and waited awhile and sat again and waited awhile and sat again...for different procedures. So I can't answer that question.


StarStarStarStarNo Star patient — 

85% satisfied...........MD lacks a bit of bedside manner Amber was teriffic


StarStarStarStarStar Dr. Ho was very pleasant and helpful. —    (Patient since Wed Feb 01 00:00:00 MST 2023)

Dr. Ho was very pleasant and helpful.


StarStarStarStarNo Star Everything went well, prompt, whereas in season it's like a zoo and long wait. —    (Patient since Thu Sep 22 00:00:00 MDT 2022)

Everything went well, prompt, whereas in season it's like a zoo and long wait.


StarStarStarStarStar Everything was done in quality time. —    (Patient since Wed Dec 18 00:00:00 MST 2019)

Everything was done in quality time.


StarStarStarStarNo Star I would appreciate to have more frames to choose from that are in the $100 - $150 range. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would appreciate to have more frames to choose from that are in the $100 - $150 range.


StarStarStarStarStar Great Service, I am excited to have my Eye surgery done by Miluskus on Friday :) —    (Patient since Thu Apr 20 00:00:00 MDT 2017)

Great Service, I am excited to have my Eye surgery done by Miluskus on Friday :)


StarStarStarStarStar The best of eye care —    (Patient since Wed May 04 00:00:00 MDT 2022)

Very professional staff providing first class service.


StarStarStarStarStar I am happy with Dr. Ketover — 

I hate surveys that "demand" reviews I go to your company becuase of Dr. Ketover - he was educated on the East Coast. I have answered ll of you questions - so don't push it.


StarStarStarStarStar MY EYE CHECKUP —    (Patient since Mon Aug 14 00:00:00 MDT 2017)

EVERYONE WAS POLITE & PLEASANT


StarStarStarStarNo Star My wife (a patient) had an eye emergency in Portugal. We tried to contact Dr. Hartzler and we —    (Patient since Tue Nov 01 00:00:00 MDT 2022)

My wife (a patient) had an eye emergency in Portugal. We tried to contact Dr. Hartzler and were unsuccessful. Need a better way to reach MD's in an emergency. Dr. Hartzler has been very attentive to her condition and care since I alerted her to the problem.


StarStarStarStarStar DR Hayley Ho is an excelent physician who is very well versed in her specialty —    (Patient since Fri Feb 26 00:00:00 MST 2016)

DR Hayley Ho is an excelent physician who is very well versed in her specialty. She has a very professional,compassionate, lovely and reassuring manner that gives both my wife and me the assurance we are very fortunate to have her as our eye specialist.


StarStarStarStarStar A good exam —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

No complaints. Right on time as far as getting the exam. Saw the MD afterwards and got a good explanation of the results. Doctor was very good, as well as physicians assistant who did the exam.


StarStarStarStarStar More doctors in the Palm Springs office. — 

More doctors in the Palm Springs office.


StarStarStarNo StarNo Star My original appointment was 1 week earlier — 

My original appointment was 1 week earlier. I had been called and told my appointment was in La Quinta at least a month before, but the reminder that came for that appointment was from the Rancho Mirage office. I called that office to ask if my appointment was there and I was told yes. When I arrived there I was told no, my appointment was in La Quinta. I had wasted my time going there and I did not appreciate the mistake.


StarStarStarStarStar THE BEST IN THE VALLEY —    (Patient since Tue Dec 10 00:00:00 MST 2019)

Outstanding service and attention to detail.


StarStarStarStarStar YOUR OFFICE WAS DIFFICULT TO LOCATE/////SUGGEST U GIVE PRINTED DIRECTIONS. — 

YOUR OFFICE WAS DIFFICULT TO LOCATE/////SUGGEST U GIVE PRINTED DIRECTIONS.


Sitting in the hallway while waiting for dilation to be completed is extremely boring — 

Sitting in the hallway while waiting for dilation to be completed is extremely boring. No TV, no magazines, nothing. Worst part of appointment.


StarStarStarStarStar This office is superb! Staff are professional, yet very friendly —    (Patient since Thu Feb 04 00:00:00 MST 2016)

This office is superb! Staff are professional, yet very friendly. That being said, I'd like to make 2 suggestions: Those patients coming in for a morning appointment can smell freshly brewed coffee. Where is it? It might be nice to have a cup if the wait is long, (which mine was not, but it would still be good to get coffee if one wanted it.) Second: Have a prominent (yet tasteful) display of Dr. Milauskas' involvement with Guide Dogs for the Blind, with some brochures available. That's all you need to make your office experience supurrlative! Mega blessings! Winnie Hunt


StarStarStarStarStar I was especially impressed with Rebecca who gave me my eye exam and tests —    (Patient since Thu Feb 25 00:00:00 MST 2016)

I was especially impressed with Rebecca who gave me my eye exam and tests. She was friendly, professional, patient, calm, and efficient. I'm also very pleased with Dr. Schmidt.


StarStarStarStarNo Star I was under the impression that I was seeing an opthamologist when, in fact, it was an optomotrist — 

I was under the impression that I was seeing an opthamologist when, in fact, it was an optomotrist. I did not specifically ask for an opthamologist when I made the appointment so the blame is mine. However, neither was I told what kind of a doctor I was making the appointment with when I called.


StarStarStarStarStar Dr. Schmidt excellent eye doctor —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

Dr. Schmidt excellent eye doctor


StarStarStarStarStar Everything was fine as always. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everything was fine as always.


StarStarStarStarNo Star My visit was perfect this time, I had a previous appointment a few months ago and waited for more... —    (Patient since Sat Jan 01 00:00:00 MST 1)

My visit was perfect this time, I had a previous appointment a few months ago and waited for more than 30 minutes and finally walked out. If we need to wait it would be nice if the front desk would advise of the long wait and option to make another appointment.


StarStarStarStarStar Survey —    (Patient since Wed Dec 23 00:00:00 MST 2015)

I see no need for title and Review


StarStarStarStarStar the doctor and staff were very nice —    (Patient since Fri Oct 16 00:00:00 MDT 2015)

the doctor and staff were very nice


StarStarStarNo StarNo Star Visit on Wednesday was long over 2hrs for exam explaination of procedure —    (Patient since Thu Jan 19 00:00:00 MST 2023)

Visit on Wednesday was long over 2hrs for eye exam & explanation of eye procedure for Friday surgery was not very thrall


StarStarStarStarStar Doctors are all very professional and responsive. don't know yet how wellthe surgery turned out —    (Patient since Tue Oct 08 00:00:00 MDT 2019)

Doctors are all very professional and responsive. don't know yet how well the surgery turned out. I wish there had been some way that they didn't pull out my eye lashes when they removed the tape to hold them up and under my eye was bruised from the tightness of the eye covers but it should heal. Overall, everything went very well.


StarStarStarStarStar Everyone was wonderful and I truly enjoy going there —    (Patient since Sat Mar 05 00:00:00 MST 2022)

Everyone was wonderful and I truly enjoy going there. I have also been to your Palm Desert office and they were wonderful too!


StarStarStarStarStar Dr Hartzler is fabulous.  —    (Patient since Wed Sep 13 00:00:00 MDT 2023)

Dr Hartzler is fabulous.


StarStarStarStarStar Just the Best —    (Patient since Mon Apr 14 00:00:00 MDT 2014)

Really a very friendly & professional office.


StarStarStarStarStar As always the staff, technicians were very polite and caring —    (Patient since Wed Mar 27 00:00:00 MDT 2024)

As always the staff, technicians were very polite and caring. I feel very fortunate to have Dr Hartzler, extremely professional, she is also very informative and caring.


StarStarStarNo StarNo Star Although my visit went well for the most part, I was unhappy when I checked in to see I was... —    (Patient since Thu Oct 13 00:00:00 MDT 2022)

Although my visit went well for the most part, I was unhappy when I checked in to see I was scheduled with a different doctor than whom I have seen the last few years and was told, when I made the appointment over the phone, that I would be seeing again. I like Dr. Roth and have no complaints regarding his exam but I was definitely disappointed that the person who scheduled my appointment to see Dr. Emberland completely missed the mark.


StarStarStarStarNo Star meeting appt time as scheduled —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

meeting appt time as scheduled


StarStarStarStarStar Staff is very professional and pleasant. —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Staff is very professional and pleasant.


StarNo StarNo StarNo StarNo Star To rushed. Not enough explanation. — 

To rushed. Not enough explanation.


StarStarStarStarStar Perfect Eye Care — 

Been a patient of Milauskas for many years now. Never a problem with service, products, or staff. Will keep coming back for annual exams & etc.


StarStarStarStarStar The offices of Milausskas Eye Institute is professional, kind and understanding towards you needs,... — 

The offices of Milausskas Eye Institute is professional, kind and understanding towards you needs, worries and time. I was so scared to do anything regarding my eyes and now I am a bit mad at myself for not doing it earlier yet wouldn't have without the understanding and kind explanations from any and all who works there. Dr. Roth went beyond all questions and time to be sure of my understanding and comfort. Can not ever thank everyone enough and oh yes - perfect vision :)


StarStarNo StarNo StarNo Star The front desk staff is always rude —    (Patient since Thu Sep 24 00:00:00 MDT 2020)

The front desk staff is always rude


StarStarStarNo StarNo Star T took home a pair of contacts to try out. My right contact given to me was -3 — 

T took home a pair of contacts to try out. My right contact given to me was -3.00 when I got home my originial contact that I had was -2.00 which I could see with better than the -3.00.


StarStarStarStarStar Very professional, yet personal. — 

Very professional, yet personal.


StarStarStarStarStar more comfortable chairs in the back room —    (Patient since Tue May 20 00:00:00 MDT 2014)

more comfortable chairs in the back room


StarStarStarStarStar Lasek Surgery — 

Excellent preparation, surgical procedure ans follow-up, Very professional and efficient


StarStarStarStarStar John Bell —    (Patient since Wed May 11 00:00:00 MDT 2022)

The entire examination went smoothly.


StarStarStarStarNo Star The appointment reminder Email was late, but everything else was, as usual, first-rate. — 

The appointment reminder Email was late, but everything else was, as usual, first-rate.


StarStarStarStarStar Very pleased with care given and have no addtitional comments at this time —    (Patient since Wed May 22 00:00:00 MDT 2019)

Very pleased with care given and have no addtitional comments at this time. Hope that I am called prior to my December 2013 appointment a few days prior.


StarStarStarNo StarNo Star The room in the back for visual exam (the big globe thing)...is extremely hot —    (Patient since Wed Oct 05 00:00:00 MDT 2022)

The room in the back for visual exam (the big globe thing)...is extremely hot. I thought I would pass out. Sequoia opened the door for me to let in some air without bringing in too much light. It's stifling.


StarStarStarStarStar Milauskas Visit —    (Patient since Wed Jul 06 00:00:00 MDT 2022)

Everything was great. I can't think of anything to improve upon.


StarStarStarStarNo Star Front desk a bit cold, especially since this was my first visit —    (Patient since Mon Jul 31 00:00:00 MDT 2017)

Front desk a bit cold, especially since this was my first visit. When I left, they forgot to give me my new prescription. When I returned to pick it up less than two minutes later, the same front desk person asked me sign in and did not even recognize that I had already been seen by the Dr.


StarStarStarStarNo Star I love Dr. Ho; she is so professional and obviously very knowledgeable —    (Patient since Tue Jul 05 00:00:00 MDT 2022)

I love Dr. Ho; she is so professional and obviously very knowledgeable. I was surprised that my records had not been updated to show my current address - where I have lived for four years; and I have filled out & updated your forms several times during that time period; my meds were incomplete as well. It would appear that updated information is not being input into the computer records???


StarStarStarStarStar No improvement needed  — 

No improvement needed . Everyone I've come in contact with has been helpful , professional , and pleasant .


StarStarStarStarStar Excellant —    (Patient since Sat Jan 01 00:00:00 MST 1)

The doctor was very good and explained all the procedures with thr utmost professionalism. I was fitted for new glasses with a lot care. I will certainly be back and will recommend this office to my friends and family.


StarStarStarStarStar very professional, no negatives —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

very professional, no negatives


StarStarStarStarStar My first visit —    (Patient since Mon Feb 27 00:00:00 MST 2023)

I would describe my visit as a positive experience and the office was very efficient. Only complaint was the optical dept. that was excessively expensive.


StarStarStarNo StarNo Star Long wait; difficulty to see to drive when eyes dilated....told it would take 2 hours or more. —    (Patient since Mon Dec 01 00:00:00 MST 2014)

Long wait; difficulty to see to drive when eyes dilated....told it would take 2 hours or more.


StarStarStarStarStar Continue with your professional service. — 

Continue with your professional service.


StarStarStarStarStar 87 year old patient forgot his Medicare Card, but was able to provide his Medicare Number —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

87 year old patient forgot his Medicare Card, but was able to provide his Medicare Number. In spite of this, his actual Medicare and Supp. Insurance information was required. While he waited to see the doctor, a family member went to get his insurance cards. Rather than proceed to let this 87 year old man (who suffers from Parkinsons Disease and Heart Disease) be seen by the doctor, the staff simply made him wait for the family member to return. This caused an inordinate delay that was totally unnecessary and very hard on this elderly patient.


StarStarStarStarStar I was extremely happy with Dr. Emberland. Actually I was pleased with everyone.  —    (Patient since Wed Oct 24 00:00:00 MDT 2018)

I was extremely happy with Dr. Emberland. Actually I was pleased with everyone.


StarStarStarStarStar Ketover is super! No improvement can be done. Glaucoma has improved substantially. Thank you —    (Patient since Sat Jan 01 00:00:00 MST 1)

Ketover is super! No improvement can be done. Glaucoma has improved substantially. Thank you. Madonna wilson


StarStarStarStarStar Was extremely pleased x was treated with courtesy kindness and consideration — 

Was extremely pleased x was treated with courtesy kindness and consideration


StarStarStarNo StarNo Star The front office clerk did not explain that if I had my eyes checked for a Medical reason that I... —    (Patient since Thu Sep 15 00:00:00 MDT 2022)

The front office clerk did not explain that if I had my eyes checked for a Medical reason that I would have to pay $40.00 for my refraction. She should have clarified that if I came in for annual check up it would be billed to VSP and all costs covered. I actually came in for annual check up and they should have been billed to cover the costs and Medicare and Health Net for the Medical part. I was really annoyed because I pay for VSP which later she told me that it was too late to change so I had to pay the $40.00. Waste. Dr and check up were excellent.


StarStarStarStarStar Great experiece — 

It was a great visit i loved the doctor and staff would highly recommend


StarStarStarStarStar excellent care — 

i got surgery in jan 2013, and had regular check ups in 6 months, with all help needed


StarNo StarNo StarNo StarNo Star Was not asked if insurance had changed when I arrived —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

Was not asked if insurance had changed when I arrived. When I was taken in for my diabetic eye exam, I told the assistant that my Medicare insurance had changed from Blue Shield to Kaiser. I was told no problem as far as Medicare since it would cover 80% of the charge. After my eyes had been dilated for the exam, I was told that if Medicare was attached to an HMO there would be no coverage. Then I asked about my coverage through VSP. I was told normally it would cover my exam but that Dr. Ketover did not accept VSP. By then it was too late and I had to pay the full cost out of pocket. Very unsatisfied.


StarStarStarStarStar I did not have any issues with my visit.All personnel and Doctor were pleasent and helpful! —    (Patient since Wed Nov 03 00:00:00 MDT 2021)

I did not have any issues with my visit.All personnel and Doctor were pleasent and helpful!


StarStarStarStarStar Field Test —    (Patient since Tue May 31 00:00:00 MDT 2022)

Very Good! You lady tech was wonderful



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