Everyone was wonderful - the entire staff !!
Feb 28, 2015
Dr Mayoral has my total trust because over our long association he has proven that his strategies have protected & refined my dental health. Clara is an excellent hygienist, very attentive & sensitive to patient responses, very aware of pain threshold.
Feb 27, 2015
The staff is great and very pleasent.
Feb 24, 2015
Would've liked to know that I had to pay for my cleaning upfront and that it was not just directly sent to the insurance agency. This the only time I have ever had to do that in my life, it caught me by huge surprise and not I a good way. I think they should reevaluate that policy for cleanings since it's very 6 months.
Feb 17, 2015
Great professional and friendly staff. always a pleasure
Feb 11, 2015
There is no doubt that this is the best dental office I have ever been to. Always friendly, clean, high tech, and up to date on my treatments. Very personalized care.
Jan 22, 2015
I would have put it on my care credit card if they had mentioned it. The staff was great though, especially taking my impressions.
Dec 30, 2014
Great job! Very professional treatment as always.
Dec 17, 2014
CLARA CONSISTANTLY OUTSTANDING !... CONCERNED ABOUT PAIN TOLERANCE, INCLUDES PATIENT HEALTH EDUCATION, NO SHORTCUTS TAKEN EVERY TOOTH TREATED CAREFULLY ! UPBEAT CONVERSATION COMBINED WITH PROFESSIONAL EFFICIENCY !
Dec 3, 2014
Everybody!! I don't remember all names but no negatives only positives everyone was awesome!
Dec 3, 2014
I wish your team would open an office in Greece or, at least, we could come more often to you in Miami.
Nov 25, 2014
Everyone was great as always. And your new offices are beautiful.
Nov 21, 2014
My visit was perfect...front to back! I want to Marry Claire! Thank you, Tom
Nov 14, 2014
I have always loved coming to this office. The dentist is my favorite and I would go to no other. I also love the dental hygienist and have been going to her for years and years because she is so good and has such a gentle touch. This was the first time that I would have to say that I was uncomfortable, I am not sure if it was an off day or if her touch is just a little rougher now, but I was so sad when I left. I had always raved about how I did not mind going in for a cleaning, when other people complained about theirs. But now I am wondering if all of my next appointments will be the same. Now I am worried.
Nov 4, 2014
I would have liked to know how much each service costs while getting assessed, and to also know if there would be lower cost alternatives that serve the same purpose.
Oct 29, 2014
Very good quality, knowledgeable and reliable service !!
Oct 29, 2014
Clara was a delight as always, the staff very friendly.
Oct 25, 2014
Going to the dentist has never been an appointment that put a figurative smile on my face, but seeing Scott and crew is a positive experience for someone who had negative childhood experiences at the dentist. I'm grateful for you turning that around.
Oct 25, 2014
Great as always............Clara is the best!!!!
Oct 24, 2014
Where did the coffee disappear to after the move??? The new office is beautiful! The "old" people friendly as usual. Dr. Kenward amazing!
Sep 30, 2014
I never thought I would look forward to going to the Dentist...but at Pinecrest Dental, I really do! Every employee treats me like family and is warm and welcoming. I rarely have to wait to be seen by Dr. Mayoral. When I'm being treated, I feel like I'm receiving the highest quality of care. Not only 'would I refer my friends and family' to you, I already have. I have enjoyed getting to know each lovely person who works there- and every time I leave I am smiling. The Doctors have created something really special, and I can't speak highly enough of this company. I hope those who run businesses can learn about how to treat people from the folks at Pinecrest. It truly makes a difference.
Sep 30, 2014
I loved my doctor and the assistant which I forgot her name and Kim (amazing job) and the lady that helped me with the payments and the appointment as well. Also Rosi is wonderful. I appreciate all of your kindness and hope to see you soon. Vivian
Sep 26, 2014
Excellent service from all.
Sep 24, 2014
Very good - great staff, very professional, high tech and advanced. Only thing was I waited a very long time.
Sep 16, 2014
I'm very please with the level of professionally and services from your clinic and would recommend it to everyone. Sincerely
Sep 11, 2014
Excellent all around service. Clara is the best!
Sep 9, 2014
Everyone is so kind and helpful!!
Sep 4, 2014
Clara and all the office staff were great, as usual.
Aug 29, 2014
Best experience possible at a dentist office. great professional staff.
Aug 1, 2014
it was all great. Thanks for being so gentle on me. See you soon.
Aug 1, 2014
Superior office -Team work .Top of the line !
Jul 31, 2014
My service to Pinecrest Dental was perfect! All staff are extremely professional. All my life I feared having to go to the dentist but Dr. Mayoral is so gentle that you want to go back for more services! He is amazing excellent dentist and so are all the staff!
Jul 31, 2014
everyone was great!!! i wish i could move in it's such a beautiful atmosphere..
Jul 30, 2014
Move your office back closer to my house
Jul 23, 2014
Stay like you are!! Perfect!!
Jul 17, 2014
Everyone was super friendly, start to finish. The new office is beautiful. Clara is the best dental hygienist ever.
Jul 10, 2014
I greatly appreciated the help that was given to me! I was in a lot of pain and had never been to the office before. Without hesitation Dr. Kenward and his staff let me in and quickly got me the help I needed.
Jul 10, 2014
Cheerful and welcoming environment. Keep it up!
Jul 10, 2014
The major problem is that the fees for service are considerably higher than other dentists I have gone to who are also excellent practitioners.
Jul 2, 2014
I would rather get fewer reminders of appointments. I don't think I have ever missed one. So just 1 email or 1 phone call would be enough.
Jun 27, 2014
The new office is beautiful. However, the setting is a little more urban that I prefer. Specifically, I don't like parking garages.
Jun 27, 2014
This office is comfortable and it is due to the entire team of staff. From the minute you walk in you are greeted and can feel the warmth. I have always needed nitrous for any dental work including cleanings. Kim and Clara have gotten me to a place where it's no longer nescessary. Dr. Mayoral is fantastic. I trust this office.
Jun 26, 2014
Great experience. Thorough cleaning and exam. Concerned and friendly staff. Very happy.
Jun 25, 2014
Great Service, Knowledgeable and Friendly Staff and Doctors
Jun 25, 2014
kim was great looking forward to next visit thank u so much it was a pleasure...
May 10, 2014
Veronica was most professional, friendly and helpful -- much appreciated! Dr. Mayoral showed sincere interest and was very good at communicating my dental situation. I never felt rushed and was made comfortable to ask any questions I had. This was the most in depth and comprehensive dental exam I have ever experienced and it made a very good impression on me.
Apr 19, 2014
Great office with plenty of parking and easy getting in and out .
Apr 16, 2014
Everyone is always wonderful! I love Clara and Aly and Maria! And everyone is just so wonderful! New office looks great :)
Apr 4, 2014
Dr. Kenwood - no pain - no sensitivity - great job Hope you had a good weekend in New York
Apr 4, 2014
The only improvement would be to become in network with Blue Cross & Blue Shield. Being out of net work generates additional cost.
Mar 23, 2014
Kim took excellent care of me, and the entire cleaning was absolutely painless. Thank you!
Mar 19, 2014
Everyone was wonderful. I was very impressed with how thorough and communicative the entire staff was, particularly Clara. She took time to give me a mirror and show me what she was doing, which made me realize what I have been doing wrong.
Mar 18, 2014
Every person was friendly, exceedingly knowledgeable and extremely competent. I especially appreciated the work and gentle touch of Kim.
Mar 17, 2014
Great office, friendly people, great dental cleaning
Mar 15, 2014
no complaints! great job as always. new office looks great.
Mar 11, 2014
I have only one criticism. My appt was at 1 pm and I came early because I was a new patient. The receptionist was at lunch so there was nobody in sight and the office looked empty. It was disconcerting. Maybe a sign saying "please have a seat, we'll be right back" would be good.
Mar 7, 2014
Thank you again for a great dental experience. My smile is bright and clean thanks to Kim and my consultation with Dr. Mayoral for my future treatment plan was thorough. This office has state of the art equipment and everyone is knowledgable and friendly. I would recommend my friends and family with no reservations.
Mar 7, 2014
I Don't think I could have been made any more comfortable than I was!!
Mar 5, 2014
Thank you for taking care of an out- of- town patient, greatly appreciated your concerns
Mar 4, 2014
No comments necessary. Everything great.
Mar 3, 2014
Great experience and wonderful staff! Can't say enought everyone was great.
Mar 1, 2014
What a lovely view. It helped to distract me when the mouthpiece for x-rays was gagging me. And the staff seems to be so happy with the new location and that is really important.
Feb 26, 2014
Very thorough examination by Dr. Mayoral and his assistant Sandra;)
Feb 25, 2014
Excellent professional service.
Feb 17, 2014
Congratulations !!!!! The new office is a gift for us , very especiall, cool and so modern!! I love this place!!!!! Nelida
Feb 7, 2014
I feel like my gums were nicked more than average during the cleaning. This also resulted in more blood than typical. However, as usual staff were friendly and knowledgeable.
Jan 22, 2014
Medicare coverage would be nice!
Jan 16, 2014
Pinecrest Dental just keeps getting better.
Jan 15, 2014
State of the art facility and quality care although a bit on the pricier side.
Jan 7, 2014
Dr. Mayoral is an excellent dentist and his dental work is unbeatable
Jan 6, 2014
As always, everyone is courteous and professional. There is no other Dentist for me.
Jan 4, 2014
You guys are awesome and very caring..
Jan 3, 2014
Pinecrest Dental is the best!
Jan 3, 2014
Dr Becker has an excellent "bedside manner" staff is very friendly and helpful!
Dec 11, 2013
Excellent care, friendly service, top notch skills
Dec 6, 2013
Everyone is great and Dr. Kenward is the best!!
Dec 3, 2013
Clara is probably the best hygienist I've ever had!
Dec 3, 2013
As always, Clara did a wonderful job cleaning my teeth and telling me everything she was doing, keeping me informed.
Nov 13, 2013
dr and staff makes teeth look feel good
Nov 8, 2013
My bill did not reflect the special you were running which I confirmed when I made my reservation. I did not see the bill until after the charge was made and when I questioned not getting the discount I was told your credit card machine could not give a credit. So you are sending a check.. Not being able to issue a credit was bad. Also not being billed correctly was disappointing
Oct 7, 2013
At my first visit, Dr. Kenward made me feel comfortable and addressed all my concerns regarding the maintenance of my dental health. Great start for a dentist - patient relationship!
Oct 1, 2013
Well, I had originally made my appointment for a cleaning with Clara, as I always have. When I got there, I was told that another person would be doing my cleaning. I felt that she was nice but had a much harder touch than Clara, which is why I have always made appointments with her. I choose to go to this office and pay full price, rather than other offices on my insurance, due to the fact that I prefer to see Clara for cleanings and Dr. Kenward for other services. I was just a little disappointed when I was passed off to someone else upon this last visit. I just figured if I wanted to see just anyone, rather than those that I have been seeing for years, and whom I have built a trusting bond with, that I could go to any office at all off of my list of insurance. If/when I make my next appointment, I will certainly ask for assurance with regards to the person that will be seeing me. If that is switched upon my arrival, I don't think I will return.
Sep 21, 2013
As always, my cleaning was completed in a thorough and competent manner. I'm rarely at ease in the dentist's chair, but all went well.
Sep 20, 2013
Great experience with Dr. Kenward and his staff
Sep 20, 2013
The only concern is the cost involved and the reimbursement process overall with the insurance I have trough my company, (Eastman Chemical). Blue Cross & BS of TN appears to be very strict with their forms/ paperwork and it requires extra care by your office to insure I get reimbursed. Maria submitted the form right away. Let's see if they need further information. If they ask for more information please take care of it right away. Last time it took over six months to get reimbursed. I thank you for your support. Kr.Kenward's work on repairing my baby tooth was excellent. Regards Juan
Sep 18, 2013
Everyone was terrific as always, especially Claire. Love the fact that you all are so digital!
Sep 12, 2013
Please have those chocolate chip cookies ready next time I visit!
Sep 4, 2013
All the staff always make me feel so welcome and comfortable, cannot think of anything you should do differently!!
Aug 31, 2013
Entire staff feels like family. They are kind, caring, and professional. I recommend them to my friends if they ever need a dentist!
Aug 31, 2013
Clara is the best! And so is Dr. Kenward !
Jul 26, 2013
It was excellent and very enjoyable( odd to say about a dental visit but...true:)
Jul 20, 2013
I was surprised by the charges as I have been doing my bi-annual cleaning with your office and the doctor check up was included in the price in the pass.
Jul 18, 2013
As Dr. Scott knows I LOVE Dentists....not....but he is the best and makes you feel so relaxed and comfortable....oh...maybe that was the xanax.... he really is the best!!!! and has a great staff!!!!!
Jul 16, 2013
Clara is an absolute gem. She makes me feel so welcome and comfortable. She even acts like she's hearing my silly jokes for the first time. Also, Maria made it really easy regarding getting her my new insurance information.
Jun 27, 2013
Dr. Kenward is a fantastic doctor. Very knowledgeable and took the time to build rapport with me. My visit and treatment was worth every penny and more. I will be referring friends and family to your practice. Thank you for all of your time and patience.
Jun 25, 2013
The best cleaning & dental care advice - as always!
Jun 25, 2013
Well run office. Always helpful. Great follow up..
Jun 23, 2013
Very thorough and very professional as always. In the best of hands at Pinecrest Dental. Thank you.
Jun 14, 2013
Always a pleasure seeing everyone!!!:)
Jun 11, 2013
Outstanding job! The most thorough dental review I have ever received. Dr. Mayoral is a true professional and Joan is an excellent Hygenist. Definitely recommend!
Jun 1, 2013
Sandra is an amazing assistant. She always makes me feel so comfortrable. Dr.Ozzie and Sandra are the best.
May 30, 2013
As always stellar experience & care. Thanks!!!
May 28, 2013
The visit was excellent in care and all. Hygienist was very good and explained everything to me while answering all my questions well. The only minor complaint was the amount that was due exceeded the quote I was given for what a cleaning costs. However I feel I received good treatment and it was worth the extra cost .
May 2, 2013
Thank You! I feel that I am getting the highest dental service possible in South Florida at Pinecrest Dental. The front desk staff is awesome. Clarie is excellent. Dr. Scott Kenward is outstanding. I have and will continue to recommend your dental practice to those that want the best treatment possible. Pinecrest Dental's complete staff are sincere, caring and honest. I feel the office is super clean and the atmosphere is inviting to its patients. Thanks to your decated team members, I have always left my appointments smiling.
Mar 11, 2011
Harriet, and Clara were awesome!
Feb 26, 2011
My Hygienist, Clara is the best!
Feb 24, 2011
Very impressed with service received.
Feb 22, 2011
Everyone in the office and everything about my visit was absolutely wonderful! I have been to many dental offices in the past and this is, hands down, the best experience I have ever had.
Feb 15, 2011
CLARA ROCKS :) So does the receptionist :)
Feb 12, 2011
Very impressed with every single aspect of the office and the people.
Feb 2, 2011
Don't change anything, everyone as usual is awesome
Jan 25, 2011
You guys are the greatest!!!!
Jan 3, 2011
The entire staff was very friendly and were great to deal with. Overall great experience. Dr Mayoral is a wonderful dentist! :)
Dec 27, 2010
Stay the same.. don t change
Dec 19, 2010
Sandra is a real asset to your team.
Dec 18, 2010
All the staff were very professional and made me feel comfortable.
Dec 10, 2010
Ida, my hygienist, was really terrific. And Dr. Kenward, as usual, was great at explaining things.
Dec 8, 2010
Everyone was great as usual thank you for being so attentive and understanding to my individual needs. That is why I love your practice not everyone is like you!
Nov 28, 2010
Couldn't have asked for more. Thank you so much for making feel comfortable and taking the time to explain every step of the way.
Nov 18, 2010
I couldn't imagine any reasonable way I could feel more comfortable and confident in the team at Pincrest Dental with major emphasis on Clara, Scott and Osvaldo.
Nov 12, 2010
Always a pleasure at your office
Nov 9, 2010
The office staff and Dr. Mayoral are always very friendly and there isn't anything they can do to make it more comfortable. It is the best now!
Oct 15, 2010
vERY EX[ENSIVE BUT IT'S WORTH IT
Oct 13, 2010
Great team work , Dr and staff are very polite and explained what the next step was every time , they made me feel confortable .
Sep 30, 2010
Dr. Kenward's office staff is always friendly and considerate. Clara is wonderful and really puts me at ease, explaining exactly what she will be doing. And not only is Dr. Kenward knowledgeable and patient.....he's hilarious! That's a plus!
Sep 22, 2010
The Dentist, Dominique, The hygienist are the best professional staff and team worldwide. I boast and brag about your great work and excellent staff in every place that I go and I will refer other clients to you. I am so very happy and very satisfy with the above satisfactory work that I received. This is the first time ever that I have been able to smile and feel great about my mouth. Thank you! Thank you! I sincerely appreciate all your patience and gentle care. Thank You!!!!!!!!!!!
Aug 21, 2010
I never like going to the dentist, but you make it very comfortable for me.thanks!
Aug 19, 2010
This is a top class office!
Aug 18, 2010
What an outstanding staff. The first telephone contact I had for my most current appointment was so very polished and pleasant, I could not believe that she is a relatively new hire. Dr. Mayoral was at his best, as always. This is truly a superb office.
Aug 10, 2010
Clara did an outstanding job. She has a very gentle touch and a very caring and attentive demeanor. Everyone is very welcoming and sincere, creating a very pleasant dental experience. Thank you so much!
Aug 7, 2010
It's always a pleasure going to your dental office. Everyone is so friendly and knowledgeable.
Jul 23, 2010
It was & has always been a pleasureable experience. The staff is great, courteous, friendly, efficient . Dr Scott, Dr Ozzie it was a pleasure seeing you guys. I have had nothing buy a great experience with you all
Jun 16, 2010
Clara is so friendly and nice. She always makes me feel very comfortable. Dr.Kenward was very pleasant.(as he always is!) The receptionists were really helpful.
Jun 11, 2010
I am always treated like royalty and am very pleased with Clara, Scott Kenward and all the folks at Pinecrest.
Jun 9, 2010
I had one hundred percent reconstruction of my mouth. From the first visit to the finish line, Dr. Mayoral and his incredible team made the experience as close to pleasurable as possible. The results vastly exceeded my expectations! Keith
Apr 22, 2009
Dr Mayoral is the best in Miami. He has patiently, expertly and painlessly repaired a lot of old or badly done dentistry. My teeth are restored and look and feel terrific. Sylvia Cherry
Mar 6, 2009