no complaints! great job as always. new office looks great.
Mar 11, 2014
I have only one criticism. My appt was at 1 pm and I came early because I was a new patient. The receptionist was at lunch so there was nobody in sight and the office looked empty. It was disconcerting. Maybe a sign saying "please have a seat, we'll be right back" would be good.
Mar 7, 2014
Thank you again for a great dental experience. My smile is bright and clean thanks to Kim and my consultation with Dr. Mayoral for my future treatment plan was thorough. This office has state of the art equipment and everyone is knowledgable and friendly. I would recommend my friends and family with no reservations.
Mar 7, 2014
I Don't think I could have been made any more comfortable than I was!!
Mar 5, 2014
Thank you for taking care of an out- of- town patient, greatly appreciated your concerns
Mar 4, 2014
No comments necessary. Everything great.
Mar 3, 2014
Great experience and wonderful staff! Can't say enought everyone was great.
Mar 1, 2014
What a lovely view. It helped to distract me when the mouthpiece for x-rays was gagging me. And the staff seems to be so happy with the new location and that is really important.
Feb 26, 2014
Very thorough examination by Dr. Mayoral and his assistant Sandra;)
Feb 25, 2014
Excellent professional service.
Feb 17, 2014
Congratulations !!!!! The new office is a gift for us , very especiall, cool and so modern!! I love this place!!!!! Nelida
Feb 7, 2014
I feel like my gums were nicked more than average during the cleaning. This also resulted in more blood than typical. However, as usual staff were friendly and knowledgeable.
Jan 22, 2014
Medicare coverage would be nice!
Jan 16, 2014
Pinecrest Dental just keeps getting better.
Jan 15, 2014
State of the art facility and quality care although a bit on the pricier side.
Jan 7, 2014
Dr. Mayoral is an excellent dentist and his dental work is unbeatable
Jan 6, 2014
As always, everyone is courteous and professional. There is no other Dentist for me.
Jan 4, 2014
You guys are awesome and very caring..
Jan 3, 2014
Pinecrest Dental is the best!
Jan 3, 2014
Dr Becker has an excellent "bedside manner" staff is very friendly and helpful!
Dec 11, 2013
Excellent care, friendly service, top notch skills
Dec 6, 2013
Everyone is great and Dr. Kenward is the best!!
Dec 3, 2013
Clara is probably the best hygienist I've ever had!
Dec 3, 2013
As always, Clara did a wonderful job cleaning my teeth and telling me everything she was doing, keeping me informed.
Nov 13, 2013
dr and staff makes teeth look feel good
Nov 8, 2013
My bill did not reflect the special you were running which I confirmed when I made my reservation. I did not see the bill until after the charge was made and when I questioned not getting the discount I was told your credit card machine could not give a credit. So you are sending a check.. Not being able to issue a credit was bad. Also not being billed correctly was disappointing
Oct 7, 2013
At my first visit, Dr. Kenward made me feel comfortable and addressed all my concerns regarding the maintenance of my dental health. Great start for a dentist - patient relationship!
Oct 1, 2013
Well, I had originally made my appointment for a cleaning with Clara, as I always have. When I got there, I was told that another person would be doing my cleaning. I felt that she was nice but had a much harder touch than Clara, which is why I have always made appointments with her. I choose to go to this office and pay full price, rather than other offices on my insurance, due to the fact that I prefer to see Clara for cleanings and Dr. Kenward for other services. I was just a little disappointed when I was passed off to someone else upon this last visit. I just figured if I wanted to see just anyone, rather than those that I have been seeing for years, and whom I have built a trusting bond with, that I could go to any office at all off of my list of insurance. If/when I make my next appointment, I will certainly ask for assurance with regards to the person that will be seeing me. If that is switched upon my arrival, I don't think I will return.
Sep 21, 2013
As always, my cleaning was completed in a thorough and competent manner. I'm rarely at ease in the dentist's chair, but all went well.
Sep 20, 2013
Great experience with Dr. Kenward and his staff
Sep 20, 2013
The only concern is the cost involved and the reimbursement process overall with the insurance I have trough my company, (Eastman Chemical). Blue Cross & BS of TN appears to be very strict with their forms/ paperwork and it requires extra care by your office to insure I get reimbursed. Maria submitted the form right away. Let's see if they need further information. If they ask for more information please take care of it right away. Last time it took over six months to get reimbursed. I thank you for your support. Kr.Kenward's work on repairing my baby tooth was excellent. Regards Juan
Sep 18, 2013
Everyone was terrific as always, especially Claire. Love the fact that you all are so digital!
Sep 12, 2013
Please have those chocolate chip cookies ready next time I visit!
Sep 4, 2013
All the staff always make me feel so welcome and comfortable, cannot think of anything you should do differently!!
Aug 31, 2013
Entire staff feels like family. They are kind, caring, and professional. I recommend them to my friends if they ever need a dentist!
Aug 31, 2013
Clara is the best! And so is Dr. Kenward !
Jul 26, 2013
It was excellent and very enjoyable( odd to say about a dental visit but...true:)
Jul 20, 2013
I was surprised by the charges as I have been doing my bi-annual cleaning with your office and the doctor check up was included in the price in the pass.
Jul 18, 2013
As Dr. Scott knows I LOVE Dentists....not....but he is the best and makes you feel so relaxed and comfortable....oh...maybe that was the xanax.... he really is the best!!!! and has a great staff!!!!!
Jul 16, 2013
Clara is an absolute gem. She makes me feel so welcome and comfortable. She even acts like she's hearing my silly jokes for the first time. Also, Maria made it really easy regarding getting her my new insurance information.
Jun 27, 2013
Dr. Kenward is a fantastic doctor. Very knowledgeable and took the time to build rapport with me. My visit and treatment was worth every penny and more. I will be referring friends and family to your practice. Thank you for all of your time and patience.
Jun 25, 2013
The best cleaning & dental care advice - as always!
Jun 25, 2013
Well run office. Always helpful. Great follow up..
Jun 23, 2013
Very thorough and very professional as always. In the best of hands at Pinecrest Dental. Thank you.
Jun 14, 2013
Always a pleasure seeing everyone!!!:)
Jun 11, 2013
Outstanding job! The most thorough dental review I have ever received. Dr. Mayoral is a true professional and Joan is an excellent Hygenist. Definitely recommend!
Jun 1, 2013
Sandra is an amazing assistant. She always makes me feel so comfortrable. Dr.Ozzie and Sandra are the best.
May 30, 2013
As always stellar experience & care. Thanks!!!
May 28, 2013
The visit was excellent in care and all. Hygienist was very good and explained everything to me while answering all my questions well. The only minor complaint was the amount that was due exceeded the quote I was given for what a cleaning costs. However I feel I received good treatment and it was worth the extra cost .
May 2, 2013
Thank You! I feel that I am getting the highest dental service possible in South Florida at Pinecrest Dental. The front desk staff is awesome. Clarie is excellent. Dr. Scott Kenward is outstanding. I have and will continue to recommend your dental practice to those that want the best treatment possible. Pinecrest Dental's complete staff are sincere, caring and honest. I feel the office is super clean and the atmosphere is inviting to its patients. Thanks to your decated team members, I have always left my appointments smiling.
Mar 11, 2011
Harriet, and Clara were awesome!
Feb 26, 2011
My Hygienist, Clara is the best!
Feb 24, 2011
Very impressed with service received.
Feb 22, 2011
Everyone in the office and everything about my visit was absolutely wonderful! I have been to many dental offices in the past and this is, hands down, the best experience I have ever had.
Feb 15, 2011
CLARA ROCKS :) So does the receptionist :)
Feb 12, 2011
Very impressed with every single aspect of the office and the people.
Feb 2, 2011
Don't change anything, everyone as usual is awesome
Jan 25, 2011
You guys are the greatest!!!!
Jan 3, 2011
The entire staff was very friendly and were great to deal with. Overall great experience. Dr Mayoral is a wonderful dentist! :)
Dec 27, 2010
Stay the same.. don t change
Dec 19, 2010
Sandra is a real asset to your team.
Dec 18, 2010
All the staff were very professional and made me feel comfortable.
Dec 10, 2010
Ida, my hygienist, was really terrific. And Dr. Kenward, as usual, was great at explaining things.
Dec 8, 2010
Everyone was great as usual thank you for being so attentive and understanding to my individual needs. That is why I love your practice not everyone is like you!
Nov 28, 2010
Couldn't have asked for more. Thank you so much for making feel comfortable and taking the time to explain every step of the way.
Nov 18, 2010
I couldn't imagine any reasonable way I could feel more comfortable and confident in the team at Pincrest Dental with major emphasis on Clara, Scott and Osvaldo.
Nov 12, 2010
Always a pleasure at your office
Nov 9, 2010
The office staff and Dr. Mayoral are always very friendly and there isn't anything they can do to make it more comfortable. It is the best now!
Oct 15, 2010
vERY EX[ENSIVE BUT IT'S WORTH IT
Oct 13, 2010
Great team work , Dr and staff are very polite and explained what the next step was every time , they made me feel confortable .
Sep 30, 2010
Dr. Kenward's office staff is always friendly and considerate. Clara is wonderful and really puts me at ease, explaining exactly what she will be doing. And not only is Dr. Kenward knowledgeable and patient.....he's hilarious! That's a plus!
Sep 22, 2010
The Dentist, Dominique, The hygienist are the best professional staff and team worldwide. I boast and brag about your great work and excellent staff in every place that I go and I will refer other clients to you. I am so very happy and very satisfy with the above satisfactory work that I received. This is the first time ever that I have been able to smile and feel great about my mouth. Thank you! Thank you! I sincerely appreciate all your patience and gentle care. Thank You!!!!!!!!!!!
Aug 21, 2010
I never like going to the dentist, but you make it very comfortable for me.thanks!
Aug 19, 2010
This is a top class office!
Aug 18, 2010
What an outstanding staff. The first telephone contact I had for my most current appointment was so very polished and pleasant, I could not believe that she is a relatively new hire. Dr. Mayoral was at his best, as always. This is truly a superb office.
Aug 10, 2010
Clara did an outstanding job. She has a very gentle touch and a very caring and attentive demeanor. Everyone is very welcoming and sincere, creating a very pleasant dental experience. Thank you so much!
Aug 7, 2010
It's always a pleasure going to your dental office. Everyone is so friendly and knowledgeable.
Jul 23, 2010
It was & has always been a pleasureable experience. The staff is great, courteous, friendly, efficient . Dr Scott, Dr Ozzie it was a pleasure seeing you guys. I have had nothing buy a great experience with you all
Jun 16, 2010
Clara is so friendly and nice. She always makes me feel very comfortable. Dr.Kenward was very pleasant.(as he always is!) The receptionists were really helpful.
Jun 11, 2010
I am always treated like royalty and am very pleased with Clara, Scott Kenward and all the folks at Pinecrest.
Jun 9, 2010
I had one hundred percent reconstruction of my mouth. From the first visit to the finish line, Dr. Mayoral and his incredible team made the experience as close to pleasurable as possible. The results vastly exceeded my expectations! Keith
Apr 22, 2009
Dr Mayoral is the best in Miami. He has patiently, expertly and painlessly repaired a lot of old or badly done dentistry. My teeth are restored and look and feel terrific. Sylvia Cherry
Mar 6, 2009