Reviews
Dentist confirmed my pain was due to cavity. But only appt for filling was two days later. In meantime, pain grew worse on Sunday. Turns out I needed not just a filling but a root canal. Royal York Dentist more concerned about image than dealing adequately with patient in discomfort.
May 16, 2012
NOT A GOOD EXPERIENCE. Dentist confirmed my tooth pain was due to cavity. But only appt available for filling was 2 days later.In meantime, pain grew worse on Sunday. Turns out I needed not just a filling, but a root canal by specialist. I found Royal York Dental to be more concerned with image rather than actual care for patient in discomfort.
May 16, 2012
This is my fouth visit and I continue to be very, very happy with the service at Royal York Dental. Also, the referal to Dr. Vesz for my root canal - this is just another benefit of working with RY Dental - you know all of the BEST, not just adequate but the BEST specialist. Thank you.
May 15, 2012
I just noticedon my statement that you have the wrong address for me. Ijust noticed on my statement that you have the wrong address for me.I am now at 9 Burnhamthorpe Crescent Suite 504 Toronto M9A OA6
May 15, 2012
My hygenist (amanda) was extremely thorough this time and spent quite a bit of time on my cleaning...I appreciated her attention to detail throughout the process
May 15, 2012
With nearly 25 years with Dr. Blitz and the ever expanding group, I always feel like a welcome guest and/or client who is valued each minute I am there. Who can say they LOVE going to the dentist? I CAN AND DO!
May 13, 2012
Always enjoy my appointment with all the staff = especially my last visit
May 11, 2012
After my first visit I described the practice to a friend as a spa for your teeth. A fabulous first impression and confidence that I'll be looked after well. So glad I called and made that initial appointment.
May 7, 2012
I arrived at your office in quite a bit of pain, due to an access. I had found your name online and had left a message. My message was promptly answered as soon as the office opened and was given an early appt. I was so impressed with everything that I decided then and there that Royal York Dental would be getting my business fron hereon in.
May 7, 2012
I am very impressed with the service and with how clean and organized the office is. I drive from out of town to come here.
May 4, 2012
I had neglegted going to the dentist for years because of very bad past experiences from other dentists and hygienists, until I found Royal York Dental. The staff at RYD are the best of the best. Instead of fearing the trip to the dentist, I go in more relaxed for my dental procedures knowing I am in good hands by competent professionals who are passionate at what they do, and caring to my dental needs.
May 3, 2012
Kelly is my favourite Hygenist. She is always so friendly and I trust her with my oral care. I leave feeling cared for and super clean!! Everyone at Royal York Dental makes you feel special and cared for! Amazing job everyone!
May 2, 2012
I had to wait 15 min's past my appt time in the office with my 3 year old son. I felt this was too long a wait.
May 2, 2012
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Love RYD. However, the whole claims processing piece is poor at best. Takes too long to get a response from the claims co-coordinator. She says she will do something, and never does it. Explicit instructions are left and she does not follow them. This is your single biggest area of improvement.
Apr 27, 2012
I am extreemly disappointed with the end experience.
Apr 25, 2012
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tad pricey... in combination with a cheap dental plan at work
Apr 25, 2012
I love coming to Royal York Dental - I feel special.
Apr 23, 2012
Thanks to Olya for another great experience! She is a key reason why I'm loyal to RYD.
Apr 22, 2012
I was surprised when I got the bill for my appointment. It indicated that my benefits cover 100% of the treatments I received yet I still had to pay some out of my pocket....when I asked about this, I was told that you guys charge a little bit more for most treatments than other places and therefore benefits won't cover the whole amount. I was quite upset about this because this was never explained to me. During my initial visit, I asked many times about the services that would be covered and I was assured that most benefit plans cover all the treatments I was getting. Wouldn't this have been a good opportunity to tell me that you overcharge and MOST of it would be covered but not all of it? Also, before I got the care done on the day of my appointment I clarified again that everything I was getting was routine and generally covered by insurace plans....again there was no mention of the overhead fees. I was just getting a cleaning and wish I had gone somewhere where it would have ACTUALLY been fully covered by my insurance plan.
Apr 19, 2012
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To an extent I appreciate the openness in terms of how the rooms are built. However, from the perspective of someone who is a little anxious about dentists visits, I wouldn't mind a little privacy as in a room with a closed door.
Apr 18, 2012
My experience at Royal York Dental has always been exceptional and the staff are very friendly and professional.
Apr 18, 2012
I was delaying going to the dentist because my teeth were sensitive, the hygienist was very careful around those teeth, I can't believe I waited, the attentiveness and care was exceptional.
Apr 14, 2012
Unfortunately I did not have the comfortable experience that i am use to. My Gentle hygienist was not there today when I arrived and was hesitant To see someone else, however, did not speak up.
Apr 13, 2012
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Great office - I have had complicated issues with my teeth and I feel totally at ease and know I will receive the best of care here.
Apr 13, 2012
Thanks so much for everything you did to get me through the dental emergency I had on the weekend. Your responsiveness, attentiveness and support were priceless!! I can't tell you how much better I felt when I left your office....thank you!!
Apr 9, 2012
Not only did you provide great care, but you also watched my 8-month old son. As a single mother I really appreciated you going beyond what you needed to do. Thanks!
Apr 6, 2012
Friendly, professional care and attention.
Apr 5, 2012
Excellent service, very pleasant. Only comment - I don't like it when they comment on improving my smile (not said yesterday) but often on phone or when paying.
Apr 4, 2012
Particulary for someone with poor dental experiences in the past, Royal York Dental is a great place to connect with -- all of the staff from the front desk onwards are genuinely welcoming and extremely helpful. You have my thanks and appreciation. RK
Apr 3, 2012
It is so comforting to come to your Dental Office as your competent staff demonstrate that you are dealing with professionals who are well trained and have your best intrerest at heart.
Mar 30, 2012
Olga is fantastic...always with a gentle touch. Much appreciated given how sensitive I am!
Mar 28, 2012
always a pleasure to visit, even though I used to hate dentists offices!
Mar 28, 2012
I've always hated going to the dentist until I started going to Royal York Dental!
Mar 26, 2012
Teeth Felt Squeaky Clean After: Clean, open, bright, aesthetically pleasing, my teeth felt squeaky clean after the cleaning, Laura was gentle but thorough and friendly...and the fact that you offer Cocao, Tea, Coffee, Juice and Oatmeal bars is a nice touch...I can't eat OatmeaI bars because I'm a Celiac...but I always give my oatmeal bar to a homeless person, on my way home...and it makes him/her happy...oh, and the bathroom is always spotless...
Mar 24, 2012
Great place, knowledgeable and friendly staff. My 1st visit was a tour of the office. My 2nd visit was with Dr. Bedi where we discussed in great detail what my expectations, preferences and other concerns in regards to my dental care. The explanations were very thorough and done quite well. X-rays were taken and as a result, fillings were required. My 3rd visit was booked the very next day 2 fillings and a cleaning. I was impressed with the state of the art technology used. During the procedure, a small camera was used to take a photo of the decayed tooth. Then after a painfree experience, my teeth were back to normal. Even something as minor as using a block to keep my mouth comfortably open for almost an hour made a huge difference, and was not used by my previous dentist. Great work by all.
Mar 22, 2012
3rd different technician for cleaning in as many visits. Was also visited by another doctor (not my doctor - Dr. Bulger)
Mar 21, 2012
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It's an extremely pleasant experience coming to Royal York Dental...exceptional dentists/hygienists, great care, comfortable surroundings and very little wait time. My family and I are fairly new patients, yet the staff remembers each of us individually and provides the utmost attention to our needs.
Mar 17, 2012
With each visit I am provided with a confirmation that my choice to deal with Royal York Dental was the correct choice. For the first time in my life I look forward Dr.Stemenkovic and Amanda working on my dental needs. They are both Extraordinary!
Mar 16, 2012
Shali my hygienist was fantastic and is very aware of my reactions and comfort.
Mar 15, 2012
Very nice atmosphere and office and very friendly and professional employees throughout.
Mar 15, 2012
Dr. Blitz and his hygienist Olya are both excellent at their jobs. They went beyond my expectations to explain to me my options when I waa diagnosed with a difficult dental problem. Dr. Blitz even contacted me later via phone and email when I needed additional advice. I whole-heartedly recommend this dental office.
Mar 15, 2012
Stress Free.....You guys are wonderful, you make me feel comfortable and relaxed before I have my appointment which is important not to be stressed.
Mar 12, 2012
I think dr. betty is kind, nice and thoughtful. Your receptionists aren't the friendliest people except Nicki.
Mar 12, 2012
Somehow you guys have managed to overcome my normal dread of the dentist. You smiled and joked with me. You remembered my name, remembered that I got married last summer and generally made my visit really enjoyable. I never would have thought it posible. Thank you.
Mar 12, 2012
I really appreciate the kindness of being seen so quickly for the second time as an emergency visit due to my crown falling oiff again. I have been through what now feels like a traumatic experience for over a year with my regular dentist. Once this ordeal is over, I will consider making Royal york Dental my choice for a new dentist.
Mar 12, 2012
I really appreciate the kindness of being seen so quickly for the second time as an emergency visit due to my crown falling oiff again. I have been through what now feels like a traumatic experience for over a year with my regular dentist. Once this ordeal is over, I will consider making Royal york Dental my choice for a new dentist.
Mar 12, 2012
Great facility, waiting room feels nicer than most bistro's
Mar 10, 2012
THE ONLY THINK I COULD COMMIT ON IS THAT IF A PATIENT IS WAITING FOR THE DENTIST OR HYGIENIST AND THEY ARE RUNNING LATE, SOMEONE SHOULD LET THE PATIENT KNOW SO THEY DON'T THINK THEY WERE FORGOTTEN.
Mar 9, 2012
My experience of going to the dentist since I was little has changed dramatically, for the better. I used to dread the experience now it is actually find out fun! Thanks.
Mar 8, 2012
As always my visit and treatment was almost enjoyable
Mar 7, 2012
I love Royal York Dental and compared to other dental offices I've been to, feel that their professionalism and service are far superior. I'm so happy that I found Royal York dental and look forward to a long relationship with them to include my children when they are old enough. Thank you for your excellence and exemplry care.
Mar 7, 2012
Great Friendly and Professional service
Mar 2, 2012
I have only been a patient for just over a year now and I am very pleased with the services provided. Everyone is very friendly and always welcoming. The hygienist is always making conversation and making me feel as comfortable as possible.
Mar 1, 2012
It may be of value to have a laminated card you can provide to clients, or show them when they visit, with some form of a road map of the next several years of anticipated visits. Perhaps a childhood card, young adults, and mature / older adults, which highlights critical times and anticipated actions / events from an oral health perspective. I value my teeth and while there is a benefit to being on "autopilot" following your recommended visitation schedule, it might ease the potential for surprise if you have a visual chart on oral health aging effects.
Feb 29, 2012
Great experience! I have been nervous and anxious for all previous dentists visits at my previous dentists office. Nervous and Anxious no longer - Royal York Dental has me motivated and excited about improving and maintaing my oral health. I was very happy with my 'cleaning' done by Amanda and my recent visit with Dr. Beti to fill two cavities. Thank You, Thank You! See you again soon.
Feb 28, 2012
This was my first visit in atleast 5 years to a dentist. As a new client i felt welcome and at ease. I like the tour of the facilities - you can see for yourself that employees are happy working in your office. Everyone seem to know that I was anxious - and they acknowledged my concerns by approaching me slowly and explaining everything. T
Feb 27, 2012
Fluoride choices are great. The Lego toy at the end was great! When's my next appointment? Nolan, 6 years old
Feb 24, 2012
You provide excellent service in a caring and extremely professional manner. I also like the fact that you are conveniently located on the subway line.
Feb 24, 2012
I liked Lina. She is funny. She tickled my teeth. I promise to brush my teeth for 2 minutes. - in 4 year old Carson's words
Feb 24, 2012
I love RYD! Tessa is the nicest, most gentle Hygienist ever. Always a happy experiecne.
Feb 22, 2012
I was in the process of finding a new dentist and one day lead into the next and before I knew a few years went by. However on February 16 that was about to change. After eating a small snack I felt what I thought was a crumb on the side of my tooth, but instead it was a piece of tooth that had fallen off. Now I did panic and thought I have no dentist what am I to do? I recalled that close to home was a walk in dental clinic so the next day I called and they said that because of the long weekend their dentist would not be in until Tuesday. They did suggest that I try the emergency dental clinic. I called my husband and he told me that he would look on the internet to find something close to home (I was driving). That is when he booked my appointment with Royal York Dental Clinic. What a refreshing experience! From the moment I arrived I felt I was in good hands. Every one was professional and put me at ease. The work on my tooth was done very well and with little pain. I have now decided to make this clinic my new dentist and hope to bring in the rest of my family. Thank You
Feb 20, 2012
Care, comfort, quality, kindness...personify the Royal York Dental team.
Feb 17, 2012
Very professional team with a utterly friendly team. I would refer family members to them without a doubt. Thank you
Feb 14, 2012
Royal Dental just makes everything easy - from booking to payment! Your care is exceptional -- my questions and concerns are always answered. And no one ever makes me feel silly for asking.
Feb 9, 2012
I have always been pleased with the high quality of care I receive; that's why I keep coming back!
Feb 8, 2012
I have been coming to doctor Blitz for over 30 years that shows the loyalty between us.
Feb 8, 2012
Going to Royal York Dental is like visiting family. I would never visit another dentist for as long as they are in business. Their service is kind, warm and caring.
Feb 7, 2012
Royal York Dental stands out... and for good reason. The staff (front desk, hygenists and dentists) are friendly, professional and experienced. As a client, I feel very well taken care of when I walk through their door. Sandra V.
Feb 7, 2012
Not a fan of the ladies who process the payments
Feb 4, 2012
I have been a pt. of Dr. Blitz for over 26 yrs. He was there for me when I had a dental problem and so was the staff. Dr. Blitz listens to you as a pt. and that is of utmost importance to me. He took the time to explain what he felt was in my best interests at the time.I feel very confident that I receive excellent dental care and hope the Royal York Dental Team is around for the next 26 yrs.
Feb 2, 2012
Everyone's open and welcoming manner set me at ease right away, which is saying something as I'm normally quite terrified and anxious about the whole dental experience.
Feb 2, 2012
I've been a patient with Dr. Blitz since coming to Canada in 1980. His care and attention to detail, plus genuine concern seems to have been passed to his staff. Even though I drive from Acton for my appointments PLUS it is, afterall, a DENTIST appointment! I always look forward to my visits. Thanks again.
Feb 2, 2012
Olya is a wonderful hygenist! I enjoy her professionalism and personality immensely.
Feb 2, 2012
Everyone is always very friendly and kind. I have been having a hard time lately and it is nice to be able to relax for a short time. Thanks.
Feb 1, 2012
My visit with Kelly was amazing as usual. She was personable and explained everything that was happening in my mouth in great depth. AND took the time to show me how to floss using a "C" motion...:) Dr. Stamenkovic also came in during my appointment to do a check up, and she took a caring approach while telling me about the nuances behind the fillings that I needed. Thankfully she had the time to do my filling on the spot and I must say that it was painless! I focused on enjoying some television while she was at work in my mouth, along with her friendly assistant Tara. My overall experience was a good one, and I will be returning for sure! Mind you, I think next time I'll use headphones during the appointment... :)
Jan 31, 2012
I found your office on the Internet after a sleepless night due to an infected tooth. I was terrified for my 4 yr old son! After speaking to Denise, I was instantly relieved, she gave me an appt for the same day. We were treated like royalty, my son was very comfortable! I've already shared this experience with friends & family! Thank you!
Jan 28, 2012
Lina has been amazingly helpful and positive, and has always gone far beyond expectations. As I am sure you already know, you are very lucky to have her as part of your team.
Jan 27, 2012
would like to see if fees can be in line with the insurance approvals - that is out of pocket (over and above the insurance approved fees).
Jan 27, 2012
I came in for a consultation and immediately felt comfortable. I look forward to my next visit.
Jan 26, 2012
Great staff and the hygienists are excellent. I find it to be a modern, clean, well designed office with a warm friendly atmosphere. Makes going to the dentist not so bad after-all.
Jan 25, 2012
I always find the staff helpful and friendly. Things are explained and the service is efficient.
Jan 25, 2012
Some companies take the customer for granted. Royal York Dental makes the customer the priority and goes to great lengths to always improve. Great job!
Jan 23, 2012
I was so pleased with the entire experience! The office was clean, bright & comfortable. The staff were courteous & informative.
Jan 21, 2012
RYD is a modern forward thinking component of my health and wellingbeing program. it fits into my life and makes taking care of my dental needs easy, painless and top of mind. It more than products and services it's also about people. RYD is a 360 degree experience. I feel that you know me and know what I need. My only negative is that this great experience comes with a price tag that means this experience is not open to many.
Jan 19, 2012
I always enjoy visiting Royal York Dental to chit chat with Elizabeth and Billy. They are like buddies to me! Your dental hygenists are also very professional and personable.
Jan 19, 2012
It was the most magical visit to the tooth fairy kingdom!
Jan 15, 2012
I drive nearly 60 KMS to get to the clinic, easily passing over 300 other dental clinics enroute; that should explain my love for Dr. Bulger's Practice.
Jan 14, 2012
Whether by phone contact or in-office, your office provides friendly and helpful service. Dr. Stamenkovic dealt with me in an extremely professional, courteous and informative manner as she explained what the next steps were with my dental issues. I am grateful to her and all your staff.
Jan 12, 2012
Always a great experience! Thank you Royal York Dental!
Jan 6, 2012
I had a root canal performed and was not informed until after the procedure that a crown is required. This is something that should be made known beforehand. Especially with patients that have never had a root canal.
Dec 27, 2011
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Missing Margherita deeply, but Lina is terrific. Kudos for Lina, she is exceptional.
Dec 24, 2011
Flawless! Every time I come in to Royal York Dental, I'm always promptly greeted with a friendly smile from the front desk. I had my hygiene appointment with Amanda, she made sure I was comfortable at all times by offering me a neck pillow and a blanket to keep me warm and comfy during my appointment. She also asked me a couple of times if I was doing okay due to being a notorious non-flosser. She highlighted the importance of flossing without making me feel bad for my short-comings, unlike my old dentist office. It's the extra little things that separate Royal York Dental from "the other guys". Whenever asked by family and friends if I know of a good dental office, the answer is no. I know of an EXCEPTIONAL dental office, the team really cares about their patients. Ive never been to an office that actually remembers what I told them during my last appointment and followed up with what I was up to last in my life. I can honestly say that I've had the best experiences at RYD, I feel like family here. Thank you for your exceptional care in the past years and many more to come. ~ Nicole
Dec 21, 2011
I have been dealing with Dr. Blitz for 25 yrs., he is the best in the business
Dec 20, 2011
Very organized and spotlessly clean, professional dental staff, really a pleasure to go to the dentist.
Dec 2, 2011
Royal dental treatment , state of the art facility & equipments, very friendly & excellent staff. Top professional dentists who really care about providing the most efficient & effective treatment.
Dec 1, 2011
As always, Olya helped me maintain my health and I really, really appreciate Denise's creative suggestions to help us.
Nov 30, 2011
Your office always makes me feel like a part of the Royal York Dental family. The warm and inviting office makes me feel very comfortable bringing my daughter for her first dental visit!
Nov 29, 2011
Royal York Dental provides the type of service that all businesses should take example from, clean environment, professionl and friendly staff. They value your business and recognize that paitents have choices.
Nov 29, 2011
Lina is great - it was a very pleasant experience - that is a sentence I could never have said growing up in England! Visiting Royal York Dental is like visiting a spa.. shame we can't hang out longer, enjoy the coffee and treats, and luxuriate!
Nov 26, 2011
Continue with the great service to everyone who attends Royal York Dental Office.
Nov 24, 2011
My family and I have been with Royal York dental since the beginning; and, even though we moved further away from the clinic a few years ago, we were considering finding a local dental clinic, but we remain with RYD simply because we feel comfortable and love the friendly and efficient staff. We know we are in great hands!
Nov 23, 2011
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It's always a pleasure to visit Royal York Dental. The staff are extremely professional, friendly and well organized.
Nov 23, 2011
I like Royal York Dental a lot. It is clean organized good space to walk around. You might not be expecting a lot from a 4th grader {who is 9} but just telling you my feelings about your Royal York Dental means a lot especially because you sent this serve to me a nine year old. Im really just telling you the truth. Not just to win a tooth brush. Here are my words I DON'T CARE IF YOU CHANGE ROYAL YORK DENTAL,NO MATTER HOW IT IS I WILL ALWAYS LIKE IT. Everyone needs to shine even if you are a dentist. I have no negative thoughts . I will always come to royal york dental. TEETH ARE WHITE SMILES ARE RED YOUR DENTAL OFFICE IS GOOD JUST LIKE I SAID
Nov 16, 2011
From someone who has had very poor dental experiences over the years, I put off much needed dental work. I came across the website and it seemed to fit my needs perfectly, still, I had to muster up the courage to go! I had developed an abscess and now really had to go see someone. I cannot express how professional and caring the team at Royal York Dental was. Dr. Bulger and his team put me at ease, I had no pain throughout the procedure and have been back numerous times to have all the dental work done that I had been putting off. For anyone who has a fear of dentists like I had and needs to get back on track, I cannot recommend them highly enough. Give yourself the gift of a beautiful smile and put all your fears to rest. It is like going to the spa!
Nov 16, 2011
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I was please with the tour of the facility. I've never experienced something like this I look forward to a long term relationship with the firm
Nov 14, 2011
great service, always freindly. I have only been a few times, but the staff already remember my name. I recommend this place all the time to my friends.
Nov 12, 2011
Wonderful first visit for our 3-year old. She can't wait to use her new toothbrush and timer every morning and night. Thanks for making this necessary task FUN!
Nov 11, 2011
A sometimes overused expression is "Family" environment. RYD has done an extraordinary job at making you feel like a "Family Member" from the moment you enter until the time you leave. Kudos to all the staff!
Nov 11, 2011
I can't say I enjoy going to the dentist but Royal York Dental makes the visit as pleasant as it can be. The waiting areaa is comfortable and welcoming and the staff are all great. I have a great hygenist that I've been going to for over 10 years and I can't imagine seeing anyone else.
Nov 10, 2011
Very professional very pleasant good staff, good people.
Nov 9, 2011
Your team saved me from a root canal so thanks doesn't quite say enough!
Nov 8, 2011
It was only Mason's 2nd visit to a dentist. Hygenist was very patient and understanding of his needs.
Nov 4, 2011
Had a very pleasant experience as usual. I've been coming here for the past 6 years
Nov 3, 2011
I thought Dr. Blitz was the primary reason for coming to the RYD but turns out that the patriarch has set an example of excellence for the staff that has been emulated by all. Well done! p.s. I'd also reduce the premium on the pricing.
Nov 3, 2011
I thought Dr. Blitz was the primary reason for coming to the RYD but turns out that the patriarch has set an example of excellence for the staff that has been emulated by all. Well done! p.s. I'd also reduce the premium on the pricing.
Nov 3, 2011
Always welcoming, top-notched service quality and extremely professional.
Nov 3, 2011
I like Royal York Dental. I always leave happy.
Nov 1, 2011
I used to be totally afraid of going to the dentist because I was insecure, afraid of needles and just uncomfortable. When I went to Royal York Dental, and met the staff and Dr.Bulger...that all changed. I'm very thankful to them. Now I smile like there's no war in the world! Love you guys :)
Nov 1, 2011
Al of my comments are already on your website.
Oct 29, 2011
I was so pleased with RYD. My son , Jason, is somewhat of a complicated case since he has many health issues but I felt our hygenist, Emma and Dr Bulgar listened to our concerns and took them into consideration. I am happy to return and will be recommending my other boys go to RYD as well.
Oct 27, 2011
in an emergency I was looked atthen reffered elsewhere for care and all taken care of in hours
Oct 25, 2011
I was so pleased with my recent hygiene visit. Shaili took the time to give me tips about taking care of my teeth at home, also she noticed the effort that I placed into flossing. I felt like a super star. It's motivation to keep me flossing, and my teeth feel much better, (as much as I hate to admit it). Dr. Bedi did my check up, and was very personable, and thorough. I truly enjoyed my last visit, and even if I move to another country, I will be sure to still come to RYD for my cleanings! You don't get that level of true care anywhere.
Oct 25, 2011
Invest in your teeth here-put your money whwere your mouth is
Oct 19, 2011
The folks at Royal York Dental make it their mission to ensure that clients feel welcomed and comfortable. From start to finish you feel like you're part of the family. Thanks for making dental visits at least a little less worrisome!!
Oct 14, 2011
I found Tessa very gentle on my recent cleaning. I have asked for her next time. No pain is how I measure it. Thank you Tessa.
Oct 14, 2011
The service at RYD is always beyond my expectations! You guys are great at what you do!
Oct 13, 2011
Excellent place olya and dr blitz are excellent. Price and parking is only downside. ;).
Oct 12, 2011
Lina was great with me and my children. I would certainly want her again if at all possible. Dr. Betty (not sure of spelling) was also good. He explained everything thoroughly and answered any questions I had.
Oct 8, 2011
The warm and friendly nature of your folks, coupled with the professionalism and technical know-how always keeps me coming back.
Sep 29, 2011
I very much appreciate being treated like an adult and receiving dental care in a friendly, professional manner.
Sep 22, 2011
My family have been receiving dental care for the past 20 years at Royal Dental and continue to be impressed with the up-to-date improvements and service.
Sep 18, 2011
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As always, I experienced top-notch care from your Team. Who ever thought that going to the Dentist would be a treat! Thank you for the amazing care and a huge thank you for the Ipad2. I still can't believe I was the winner of the contest!
Sep 16, 2011
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Nice place, nice people, initailly when I tried to book an appointment they didnt seem organized, never called me back, I had to call multiple times, email them etc, to get any response.
Sep 16, 2011
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It's not often that you come across such exceptional service and professionalism. I can't think of any organization that delivers a more positive experience. Your staff are gems, every one of them without exception, and the environment is so comfortable. It removes all feelings of anxiety one might feel about visiting the dentist.
Sep 15, 2011
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Terrific Dental Practice...My family and I have always felt cared for and the experience of visiting from reception to treatment to payment is first class all the way...highly recommended!!!
Sep 15, 2011
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I was very pleased with the professional introduction by Denise tour along with all the staff and the doctors! Beyond my expectations and as one who fears the dentist, it was an experience that has changed my feelings and view of having to visit for check-ups and dental work. Thank you very much! I give your practice a 5 Star Rating!
Sep 10, 2011
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The staff is great -- they are efficient, friendly and professional. And they really make the process easy for you.
Sep 9, 2011
Despite not being in the best of moods that day based on other things I had on the go, I was made to feel that I was on only one that mattered and my comfort& satisfaction was the most impportant thing on her mind. Conversation soon led to my mood lifting & I soon felt the hour was time well spent in looking after myself and my SMILE! Thanks!!
Sep 8, 2011
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A very positive experience for a five year old and a two year old going there for the first time!
Aug 29, 2011
I like going to my dentist. I'm not afraid of anything because they explain it all to me so I understand first and I get to spit there and not get in trouble! They are super nice.
Aug 26, 2011
Not much more to say...Tessa and everyone I deal with at Royal York Dental are terrfic!
Aug 26, 2011
I continue to be impressed by the level and quality of service, going to the dentist does not have to be painful and in this case is actually pleasant!
Aug 25, 2011
Very considerate and capable staff . My teeth cleaning Was actually a relaxing experience... and I usually a Bit nervous when it comes to teeth. Thank you
Aug 24, 2011
There's little that needs to be said. Royal York Dental provides top notch care!
Aug 23, 2011
I avoided the dentist for years because of bad past experiences, but after going to Royal York Dental in an emergency (recommended by someone who felt the same as me about the dentist) I can now go without having a panic attack. The sensitivity, kindness and understanding all go such a long way. Having been several times now I am no longer afraid. I won't ever enjoy it, but at least I have found a place I can go that works for me. I have recommended you to others who feel the same and that says something.
Aug 23, 2011
It's been over 25 years since Dr. Blitz began caring for my teeth. He has done what many service businesses have failed at: grow a very customer focused team from a small, intimate group to a much larger operation, all the while maintaining a high standard of care and service. You are in a relationship business & I appreciate the relationships with Kelly & Dr. Blitz very much.
Aug 18, 2011
I am very upset, and don't know what I will do now that my tooth has been damaged by your dentist. I honestly do not like the results and I don't know why he took more of my tooth off and then added extra, when I did not ask him to do that. I asked him to fix a small chip and instead he shaved off half my tooth and add a little extra, my tooth is now more bigger than the opposite, buck tooth and looking like a rabbit! and it is bumpy, 3 grooves in the front and huge lump in the back and there is a ride on the inside and bottom...this is not what I asked for and i am very upset. i will have to see another dentist, but he has destroyed half my tooth and now there is a gap on the other side, right side, that was not there before...it looks terrible, and i thought he was a professional...i went there asking for this and 2 mths later and lots of money later for checkup cleaning etc he never did what i asked for but made it worse.
Aug 17, 2011
Reply
Fantastic service and professionalism! Super fast and clean office with good prices!
Aug 14, 2011
My children and I are always treated with incredible professionalism and kindness. That's why we keep coming back!
Aug 12, 2011
My children and I are always treated with incredible professionalism and kindness. That's why we keep coming back!
Aug 12, 2011
My children and I are always treated with incredible professionalism and kindness. That's why we keep coming back!
Aug 12, 2011
Fantastic service where all your family needs will be addressed.
Jul 26, 2011
After 17 years of loyalty to this dental office I was told I was just one of many..I expected more.
Jul 21, 2011
Reply
Everyone is genuinely friendly and the service is always thorough. You know you are getting the best professional treatment and advice here.
Jul 18, 2011
Whenever I visit the Royal York Dental office I feel less like a patient and more like a guest. The entire team makes you feel extremely welcome. There is anexcellent atmosphere the minute you walk through the door.
Jul 16, 2011
Shelley (wrong spelling I know) is fantastic, she is always positive, upbeat and remembers everything. She manually scales my teeth, I am sure others would stick headphones on me and tell me to deal with the sound of the water scale. Everyone is wonderful in your office, happy and state of the art treatment.
Jul 14, 2011
I've been a patient for all my life - even having moved quite a distance away from the office. Royal York Dental is doing all the right things!
Jul 6, 2011
Dr. Blitz's team has been taking care of me and my family for 26 years. My son, Matthew, drives in from Guelph for his dental appointments. I am very happy with the care you provide to my entire family. Terri M.
Jul 6, 2011
I just think you are the best dental iffice I have been to in all the time I have been going to the dentist.I actually like to go now
Jul 5, 2011
I have been a patient since the beginning, and now my children and husband are also regular patients of Royal York Dental. From the moment we arrive we always receive a warm welcome from staff; and, we are never in a rush to leave, as the office is more than inviting. From the vast selection of reading materials, children's play room and treat basket, the television monitors, as well as the nicely decorated surroundings with the coffee/tea/hot chocolate and snack offerings - I don't think anything has been missed in terms of making visitors feel comfortable and happy.
Jun 26, 2011
It's like going to the spa for me. I always leave feeling clean and healthy. It's time just for me. This time I even paired my visit with dinner and a movie at the Kingsway. Time alone. A little mini get-away in the middle of the week.
Jun 24, 2011
entering the facility one feels that they have "come home" freindly, efficient, co-operative and just a loving family always smiling - a Great Smile Team.
Jun 23, 2011
I have recently begun going to RYD and I think the best compliment I can give is that I feel confident in the level of care I have been given. It was that way from the first appointment. The staff are a pleasure to visit and the method of procedures are efficient and modern. The hours of operation suit my lifestyle needs and I would and have recommended RYD to others who wish to experience the same level of confidence that I have. Also, my kids love coming. They are very impressed with the treasure chest!! and they are 13 and 15!!
Jun 22, 2011
It was a very pleasant visit. I learned about The negative effect of mouthwashes with alcohol ... who knew!?
Jun 22, 2011
The only word that comes to mind is "EXTRAORDINARY"! All the staff deserve kudos for great work. Dr. Stemenkovic is the best Dentist I've ever had work on my dental needs!
Jun 17, 2011
The staff are what make the experience as pleasant as a dental visit can possibly be.
Jun 16, 2011
The team at Royal York Dental is great - very professional and caring.
Jun 16, 2011
The ultimate professionalism is evident from the moment one walks into your office. Tastefully decorated, quality throughout, professional staff members and always being made to feel comfortable. I believe this, and your expert care sets you apart from others in your profession. I would give you a 5 star rating. Thank you for caring!
Jun 14, 2011
I really like Royal York Dental, and I have been going there for many years. The people are what make the office, and it is the reason that I keep coming. Elizabeth starts off the appointment with a warm smile and greeting, and the personal care, that I recieve from Lina and Dr. Joe is the reason that I feel comfortable coming to the Dentist!
Jun 14, 2011
IT DOESN'T GET BETTER THAN THIS PRACTICE !!!
Jun 12, 2011
This past visit was for a crown. It was a great experience, and the end product is amazing. Dr. Blitz and his assistance were very professional and made sure it was a great experience.
Jun 6, 2011
Best experience I have ever had at a Dentist or Doctor's office...and I have had many.
Mar 21, 2011
Although i do have a dentist (i came in as an emergency) i was treated as if i was a regular client. i felt comfortable and confident in the care i was given. because of the flex hours and comfort i felt in the office i have decided to join your patient list (along with my 2 children). thanks again for accomodating me on such short notice on a Friday afternoon!
Mar 21, 2011
I knew it would be a different experience the moment I walked in for the first time. Great friendly staff! Have been recommending to family a friends.
Mar 17, 2011
I can't think of a thing that would improve your exceptional services.
Mar 12, 2011
Visiting RY Dental is like going to the spa. Friendly faces, gentle service and everyone goes the extra mile to ensure that patients are the focus -- in every way. Thank you all (again!!!) for being the BEST!
Mar 12, 2011
Royal York Dental combines old world charm with cutting edge technology and manages to make a visit to the dentist (almost!) a pleasant experience!
Mar 11, 2011
There are many reasons that I return to RYD. All of them just show that you guys are fantastic.
Mar 11, 2011
Very much a family feel - warm, inviting, and relaxing.
Mar 9, 2011
Everything was great during the visit.
Mar 9, 2011
I always have a wonderful visit and feel like I'm visiting friends!
Mar 9, 2011
My initial experience was terrific!! Thanks for your prompt service and for all the smiles (at 8:00 in the morning no less!!).....they made the dreaded trip to the dentist a little easier to handle. You made me feel like part of your family!!
Mar 8, 2011
Great Service, friendly staff. Consistent (high) experience each visit..
Mar 4, 2011
I feel calmed by the tranquility and aethetics of Royal York Dental environment. I feel secure and encouraged by a staff that seems hand-picked for its positive mental attitude and kind approach to people. I feel trust and gratefulness for the professionalism and ongoing care of Royal York Dental staff. Thank you, all!
Mar 3, 2011
Everything is as I would hope in a dental office.
Mar 3, 2011
I believe the office is wonderful exactly the way it is. It should be a perfect example to other offices.
Feb 27, 2011
RYD is very professional yet warm and inviting place. Which give me the chance to enjoy my dental visit. Prior to becoming a patient at RYD, I often would cancel my dental appointments due to my fear of needles. Since my experience with the magic wand, I know longer feel the same. Thank you Royal York Dental.
Feb 27, 2011
dentist outstanding. professional and clear in information
Feb 26, 2011
I am always very impressed with RYD and their friendly and professional staff. It is the most comfortable and inviting dental office I have ever experienced and I always look forward to my visits there! It was so comfortable, I even fell asleep while my teeth were being cleaned! Thanks to Elizabeth, Billie, Salimah and Dr. Blitz for another wonderful visit.
Feb 24, 2011
Your dental practice is second to none... wonderful facility, organized and helful staff, high quality treatment and you make every effort to listen to the needs of yoru clients.
Feb 17, 2011
Without question Royal York Dental exceeds the standards of excellence in terms of putting the patient at ease and providing exceptional treatment. This coming from a person who used to dread having her teeth cleaned. Thank you!
Feb 15, 2011
Kelly is amazing!!! She is a pleasure to visit every 3 months for cleaning. I have very sensitive teeth and gums and Kelly makes me feel at home and very comfortable while she's working on me.
Feb 10, 2011
You have new equipment and dental chairs. The glasses you provide show that you care about our total health care. My dentist and assistant are considerate and informative. So I can make wise, informed dental care decisions. Your work is seemless. After three visits my smile has improved. Thank You!
Feb 8, 2011
Olya keeps me coming back! She is absolutely the best! Very professional caring kind and gentle Thanks for a great smile
Feb 8, 2011
It really is a pleasure to come in, I liken my visits to my visit to a spa (my husband thinks I'm crazy) as I am pampered and the people are soooo nice... like my friends. I love it and my children always leave with a smile, no matter the work that was done. Great place from day one!!
Feb 2, 2011
