I was to touch bases with regarding my dental care to proceed to my treatment plan and when do I start when will I get appointment what financial option that I am responsible over all so far are excellent group everything explain to me and even got tips to better take care of my teeth just waiting to her from this office ready for my care,thanks
Sep 29, 2015
I appreciate the Saturday appointment option.
Aug 22, 2015
The service was great! I went in to figure out why my mouth was so sensitive and I got answers. I now know what I have to do to make sure my teeth are at their best all the time! Dr.Ogufere is fantastic!
Aug 18, 2015
I had a crown done by this dentist and within 1 year, they recommended it be redone. I do not think I should have to pay full price since it was done incorrectly in the first place. One assistant said it was covered, another said it was not. I was supposed to receive a call back regarding this issue and have not. If it is not covered in full, you have lost a customer and faith in your practice.
Aug 17, 2015
Dr. Ogifere was great! She explained everything and was empathetic to me being scared. I did get uncomfortable with the tech touching everything in the room and putting her hands in my mouth with the same gloves on and there were no covers on the light handle like my first visit. Can't imagine they're clean...when your working and need to move the light, might pass bacteria.
Jul 22, 2015
I never wait more than 5 or 10 minutes. The staff is very nice. The cleanliness of the place is exceptional.
Jul 10, 2015
The dr is great she make u feel really comfortable. Awesome customer service
Jul 10, 2015
Everything was excellent. It was the best visit to a dentist that I have ever had. Will recommend to all my friends and family.
May 11, 2015
Loved my cleaning! Best one ever!!!
Apr 6, 2015
Hygenist (can't remember name - began with M) was GREAT!
Feb 23, 2015
When I had to find a new dentist after many years, I was afraid. Dr. Ogufare and staff are great! Nice, but professional and I always feel like I have options cosmetically and dentally necessary to meet my goals and finances.
Jan 19, 2015
Smiles always does a great job. I live that I'm able to make appointments for the entire family on the same day.
Dec 25, 2014
It's always an excellent experience at Smiles of Gurnee. The staff is friendly and thorough.
Oct 31, 2014
Amazing service! The entire staff are always nice and knowledgable. And if I am forced to bring my child they are more than willing to help keep her out of trouble.
Oct 16, 2014
Smiles of Gurnee is an okay dentist. if i had to compare them to past dentist i would say an average. Not the best, would maybe recomend to others..
Oct 12, 2014
Came in for pain in one tooth. Took care of it fast and pain free.
Jul 15, 2014
New to the area and as a new patient, they got me in next day to deal with a crown that had popped off. Also scheduled a cleaning date less than two weeks later. Staff is pleasant and welcoming. Highly recommend.
Jun 22, 2014
I had a great experience . Everyone was polite , friendly & made me feel comfortable . It's difficult to find such a homey atmosphere !
Jun 11, 2014
Great experience. On time, status of oral health fully explained. Definitely will be a long time patient.
Apr 20, 2014
verry friendly people.They made me feel like i was a part of the family.Thay are wonderfull .
Apr 15, 2014
I had a very postive experience. Dr. Osen explains everything and puts you at ease. The staff is helpful and friendly.
Mar 26, 2014
staff is very friendly, I am very satisfied. Only suggestion I would make is the sofas they are very low maybe when you are planning to replace keep that in mind.
Mar 14, 2014
I was asked to come in an hour early and still ended up waiting. I think either building more time for appointments or a buffer would show you respect the time of your customers.
Mar 3, 2014
I have been going to this practice for a few years and have never been disappointed.
Mar 2, 2014
The team there was very friendly. I Feel I have really found a my Dentist you and your team.
Jan 17, 2014
My family has been going here for 3years and nothing but excellent service.
Dec 23, 2013
I felt comfortable in the office and trust the people there.
Dec 17, 2013
As pleasant as dental work can be. I was very impressed by the entire experience. Everyone in the office was friendly and helpful and the doctor is very thorough. I am incredible pleased with the results and will be seeing her again.
Dec 11, 2013
Very friendly, knowledgeable staff. They explained everything to me before they proceeded.
Dec 10, 2013
My daughter and I have been going to Smiles of Gurnee for over a year now. Every experience has been more than excellent. I am pleased with the staff and thankful I made the decision to switch to Smiles of Gurnee.
Nov 22, 2013
I had to unexpectedly find a new dentist after 15 years. I loved my dentist. Found Smiles online with good reviews. Got an appointment quickly and an emergency one for my boyfriend with a broken tooth. Extremely pleasant and professional staff. Beautiful and comfortable waiting room. Modern technology. Quick and painless. Doctor is very nice and knowledgable.
Nov 14, 2013
The room where they did my cleaning was not very clean. There were dust bunnies all over the floor and i could see water spray on the wall in front of me. They should do more regular cleaning of the office. The office people and the person who did my cleaning was kind and the dentist was great. Overall the service is most important but the overall condition of the office was my first impression and somewhat off putting.
Oct 23, 2013
Everyone was friendly and my appointment was handled in a very professional manner. The staff was knowledgable gentle!
Oct 13, 2013
Very friendly staff. Layla had a good experience for her first dentist appointment.
Oct 6, 2013
It was only my second visit but am so far very impressed with everyone in the office and with the dental work Ive received.
Sep 23, 2013
The new hygenist who took care of my family this time was superb. Excellent service in every respect. I highly recommend her. Monita, Kulbir and Prabhjaap.
Sep 21, 2013
I would highly recommend Dr.O!! She is an extremely thorough dentist who has an excellent bedside manner and explains everything in detail. I don't ever feel rushed or uncomfortable. Her support staff is PHENOMINAL too!! Very kind, understanding and really make me feel important-not like just another patient. They know my whole family and ask how they are doing etc.... They are very reasonably priced-I'd say comprobable to other offices in the area. The office is clean, friendly and overall comfortable!! I have had to have a lot of dental work done and never dread going there. A++ for this office!!
Sep 16, 2013
I had a very positive experience at your dental office. Amanda is excellent, very thorough and diligent. She went out of her way to clean my teeth by skipping her lunck break. Totally appreciate Dr.Ogufere for allowing her to do that. The staff were very courteous. I will definitely come back.
Sep 15, 2013
I love the dentist here they even remember that I am in school my major everything even when it has been a year
Jun 6, 2013
I was not happy the way procedure was not explained to me. I was there for dental cleaning but I was asked to pay a copay for a procedure that was never explained to me. The procedure was not anyway needed if I had to come back for deep cleaning.
May 13, 2013
Staff and doctor is always professional.
Apr 8, 2013
I believe the office personnel are very professional and helpful. Dr. Ogufere is thorough, up on the latest procedures and her chair side manner is exemplary.
Mar 14, 2013
The staff was very polite and professional.
Mar 4, 2013
The Dr. was very good at explaining the procedures and discussing my options for a better smile. The office staff was very friendly and accomodating.
Jan 30, 2013
This is by far the best dental office I have been to.
Dec 24, 2012
Hate having to wait when leaving work early and then waiting 20 minutes other than that everything was perfect.
Dec 12, 2012
"Smiles" is what every dental office should be!
Oct 28, 2012
I have been going to Dr. Ogufere for almost 2 years now. They are very friendly and professional. Also, they try to make you feel as comfortable as possible when you are having work done.
Sep 24, 2012
This time I was not happy with my regular dental clean up.
Jul 16, 2012
Great Time. Sincere Greeting. Good selection of magazines. Clean Bathroom. Excellent dental service!
May 29, 2012
Dr. Osen Ogufere is very professional dentist and I would refer to every one to go there. Very nice place with very nice people!
Apr 20, 2012
I am very happy with the service my family and I receive at Smiles of Gurnee dental services. My wait has never been more than a couple minutes, my interactions with staff have always been pleasant and very professional.
Apr 11, 2012
Both Kim and Dr. Ogufere we excellent! A knowledgable, gentle and throrough team. We are so glad we switched.
Apr 6, 2012
I'm usually afraid of coming to the dentist because I have zero tolerance for pain.my experience was great,everyone was so kind and heipful.I was thankful for a none painful experience,looking forward to my next visit.
Apr 1, 2012
The hygienist very nice understanding the Dr very good bed side manner mad me very comfortable.
Mar 22, 2012
Dr. Ogufere is the most caring dentist I have visited in all my years. I really appreciate her kindness and dedication towards her practice. I never dread going to the dentist like so many others!
Mar 11, 2012
friendly atmosphere and prompt service
Jan 30, 2012
Love the staff and office. Everyone is very professional, happy and fun. The entire staff holds the pateint care as paramount. They treat you, not as number, but as someone who's health matters to them.
Nov 10, 2011
The new hygienist was very thorough, and showed me after all these years of brushing I was improperly brushing and showed me the correct way...lol
Oct 19, 2011
I'm never a fan of going to the dentist but this office team is so welcoming and truly makes me feel comfortable every time I go in. Everyone is so nice there and Dr. Ogufere is awesome! :-)
Oct 17, 2011
Dr. Ogufere and her staff are very friendly and knowledable.
Oct 14, 2011
Refered My Wife to Your office. She has a appointment at 3PM on Monday October 17th( Maria Cecilia Babcock)
Oct 14, 2011
Everyone is always nice and willing to assit you with any questions you have. Daughter loves going to!!!
Oct 14, 2011
I was dissapointed that the root canal couldn't be done there and I had to go see an endodontist, but I understand why and Dr O. did prescribe pain meds to help me be more comfortable while waiting to get in.
Aug 25, 2011
Kim was very friendly and conversational, and did a very thorough job cleaning.
Aug 25, 2011