Reviews
everything is very nice. no need to improve — Donna S.
everything is very nice. no need to improve
Feb 22, 2012
Don't hold my prescription and personal information hostage when I ask for it — Adrian M.
Don't hold my prescription and personal information hostage when I ask for it. After all it is MY information which I am paying good money for with my exam!
Feb 19, 2012
Everything was perfect, I can't think of anything at this time. — Cathy M.
Everything was perfect, I can't think of anything at this time.
Feb 9, 2012
Better prices on your polarized sun glasses. — David T.
Better prices on your polarized sun glasses.
Feb 9, 2012
Thank you for making me feel so comnfotable. — Kathleen K.
Thank you for making me feel so comfortable.
Nov 15, 2011
Excellent — Joan B.
Dr. Raghu and staff go above and beyond to make sure their patients have a wonderful experience. Their office hours are accommodating to nearly every schedule. They are prompt, considerate and compassionate. I have recommended this practice to several of my friends and family members and will continue to do so in the future.
Oct 16, 2011
None. Very professional staff. Made my experience very comfortable. — Kathy M.
None. Very professional staff. Made my experience very comfortable.
Sep 10, 2011
Less expensive frames — Ruth K.
Less expensive frames. Also if you could have me aware how much all the tests would cost ahead of time.
Mar 18, 2011
I love the office & staff... — Kerriann L.
I love the office & staff...no suggestions as this time, only praise & thanks for your care.
Mar 17, 2011
Mention the $39. — Connie K.
Mention the $39.00 extra cost for the computerized eye scan before the exam. Don't wait until the patient is in the chair and almost done - the patient should have the facts before going in.
Feb 16, 2011
Can't think of one — Brittney S.
Can't think of one. I had a great experience; it was quick, easy, and staff was extemly nice and helpful.
Feb 16, 2011
I think the experience needs no improvement ,the... — Donna S.
I think the experience needs no improvement ,the doctor is the best and everyone in the office is very nice.
Feb 11, 2011
Like I stated earlier, I think you need more... — Cathy M.
Like I stated earlier, I think you need more moderately priced frames for those who aren't into the high fashion scene.
Feb 10, 2011
I honestly can't think of one thing that I would... — Jennifer K.
I honestly can't think of one thing that I would change! I had the best experience and you have the most friendly, attentive staff! I was more than impressed! The music choices and the thank you card the next day were just two small touches that set you apart from any other visit I've had (any medical or dental visit at that)! Thank you!
Feb 4, 2011
i think instead of choosing music to play during... — Marc U.
i think instead of choosing music to play during the exam there should be a live band performance.
Feb 4, 2011
No waiting for the appointment to begin — Pam R.
No waiting for the appointment to begin. My time is as important at the practice's, why should I have to wait almost 30 minutes after my scheduled appointment, and then wait for help to select frames and arrange payment. You have enough staff, perhaps you should allow more time between appointments (see fewer patients) so patients feel as valued as the services you offer. Customer service should come before chatting with each other or freinds.
Jan 23, 2011
to go over vision plan benefits before visit — Mia P.
to go over vision plan benefits before visit
Jan 23, 2011
Everyone is great. — Rita R.
Everyone is great. The services provided are very friendly and professional. Excellent selection of frames, good promotions throughout the year and, as you can see, I'm exceptionally pleased. Thanks to the entire staff.
Jan 15, 2011
Keep up the good work/service. — Nadine R.
Keep up the good work/service. It is a pleasure visiting the Eye Center.
Jan 8, 2011
I thought everything was exceptional no... — Margaret W.
I thought everything was exceptional no improvements needed
Dec 28, 2010
Discuss pricing before taking of tests, like... — Carol T.
Discuss pricing before taking of tests, like visual field, xray of
Dec 17, 2010
I called prior to setting up the appointment and... — Aaron S.
I called prior to setting up the appointment and made sure I could get a new pair of glasses. The receptionist told me I was good to go. so I went through the process of having an exam and picking out and purchasing the glasses. The next day, I was informed I was NOT eligible for a new set of frames till after the new year. So, I have over $300 tied up until after the new year. This left a sour taste in my mouth. Maybe a more in-depth checkout of people's insurance could save some confusion. That $300 would have been nice to have over the holidays... Now it is tied up waiting till after the first of the year to submit my eyeglass order.
Dec 16, 2010
Dr Rahgu to explain costs of new glasses methods — Vicki F.
Dr Rahgu to explain costs of new glasses methods
Dec 6, 2010
I think you should ask the patient if they would... — Nicole S.
I think you should ask the patient if they would like to have the Optomapping done or not before you perform that process. It's a costly procedure, and if it's already been done, and THEN you ask if they want to do the dilating or not, it almost seems like trickery.
Dec 2, 2010
The overall experience was fantastic. — Kyle P.
The overall experience was fantastic. My only issue was regarding the expensive frames. Having the name brands was great, but also having a section that is less expensive to give customers the option should they not be able to afford the brand name items, especially during this economy.
Nov 22, 2010
It is hard, since I have not had any negative... — Karen O.
It is hard, since I have not had any negative service there. Maybe, a different channel instead of that guy that eats that weird food!
Nov 18, 2010
Give written prescription to patient so you're not... — Patricia D.
Give written prescription to patient so you're not feeling pressured into getting frames/lenses at your office. Patient should not have to ask for their prescription.
Oct 29, 2010
Get some non brand name frames for people that are... — Michele G.
Get some non brand name frames for people that are looking for pair of glasses for just around the house that are not expensive.
Oct 24, 2010
I had to return to have my frames readjusted... — Judy F.
I had to return to have my frames readjusted because the gentlemen who fixed them made them crooked.
Oct 14, 2010
Please explain, in advance, the cost of... — Amy J.
Please explain, in advance, the cost of anti-glare lenses, etc. We have insurance, but the final bill was much more than we anticipated.
Sep 28, 2010
