Alpine Vision
Dr. Christopher Arbaugh & Dr. Tyson Reuter
749 Reviews
Excellent service, friendly and helpful staff.
Feb 7, 2018
The Drs and staff at Alpine are all very knowledgeable, friendly and helpful! This was my first visit to the office and I was treated with respect and professionalism from the minute I walked into the office!
Feb 5, 2018
Love this office! Staff is so welcoming and helpfulb
Feb 2, 2018
Great experience! Very nice employees and super helpful. Really liked the Dr. too. Good selection of frames and excited to get my new glasses!
Jan 31, 2018
What a wonderful experience. Thank you for explaining my vision insurance and helping me find glasses in my budget!
Jan 30, 2018
Very well managed store, all the associates were well trained and proficient in there jobs. Would highly recomend to my Family and Freinds.
Jan 29, 2018
Friendly staff actually had a good time
Jan 27, 2018
Great I felt like I knew all of you for along time, it was a great experience.I am in the health care system and I was treated like you all enjoyed your work. I thank all of you for a great visit.
Jan 25, 2018
Great. Easy to follow website and online forms.
Jan 24, 2018
The staff and doctors are very friendly. They have state of the art equipment. I like the fact that they can take a photo of your eye so dilation is not necessary. They explained everything in terms I could understand.
Jan 20, 2018
My service was very good. But a little expensive for my low income.
Jan 18, 2018
We had a great experience with our daughter. The staff and doctor were nice and helpful. We will be back with our other children.
Jan 14, 2018
They are friendly and caring . They take everything into consideration.
Jan 11, 2018
The staff is always cordial, knowledgeable and eager to help. The doctor keeps a person calm and helpful in explaining details with help going forward. They have the current, most up to date equipment and I would refer them to anyone....A+
Jan 11, 2018
thank you all for such great service, i am glad i changed eye doctors.
Jan 9, 2018
This is a review for the time I spent at your office on January 3rd 2018 with my 3 daughters. 2 of my daughters had appointments in the morning and then my other daughter and I had appointments in the afternoon. This was our first time getting eye exams at Alpine. The good; Donna (I think that was her name) VERY pleasant and helpful. She was ready for us with some paperwork when we came and she tried to prep for me to come back in the afternoon. The selection of frames was great. Everyone found something they liked. Ty was pleasant and thorough (except that he laughed at me when I was discussing buying contact lenses for my daughter online.) Also, the woman who helped us with buying glasses was very nice. Areas for improvement; The wait time was unacceptable. In the morning appointments we were there for nearly 2 hours. In the afternoon we waited nearly 45 minutes to start our pre exam. After a 1/2 an hour wait I finally had to ask when we were going to be seen. Holly was selling contact lenses and solution to another patient so she was unable to start our pre exams. She was a bit curt with me and after an exchange of words she changed her tune but by then it seemed she was forcing herself to be nice. I don't understand why she was giving pre exams and selling contacts to patients. Wouldn't the selling of lenses fall on the woman who helps you select glasses? Also, I paid for the mapping of my eyes and that was a big mistake. The technology you use is different than our former eye dr. and I'm not sure in a good way. I had the BRIGHT flash of light 6 times in each eye to get a good picture and those didn't turn out the greatest. I won't have that done again. We left our former eye dr. for several reasons. We chose Alpine because we had bought glasses from you last year and had great service. Over all my girls and I had an ok experience. I left feeling that I'm glad we only have to come back once a year.
Jan 6, 2018
Everyone was great and helped me to reschedule my appointment!
Dec 29, 2017
The entire staff is extremely helpful and knowledgeable! They helped me find a pair of frames that looked amazing and were covered by my insurance. I am definitely going to recommend them in the future!!
Dec 29, 2017
Nice, Professional building with easy access & parking. Pleasant interactions with all staff. Dr. Audrey, was personable & connected with my teenage son & Dad. All procedures were well explained & comfortable. The Hodges Family found our "new" Optomolgist in OUR adopted home-town. Alpine Vision isn't a "bucket-list" destination, but, it sure is a "must try" destination, for all eye-ware needs selections & fashions. Thanks AV Team
Dec 23, 2017
The annual checkup went very well. Thank you to Alex and Dr. Merryman. Very friendly and relaxing. I've been very pleased with Alpine Vision and I'm enjoying a full assortment of glasses for all of my many needs. I will be back.
Dec 22, 2017
Great staff. Great service and modern technology.
Dec 22, 2017
Extra time was given to further explain everything in minute detail. Thanks!!
Dec 20, 2017
Great new facility, caring staff.
Dec 18, 2017
Awesome staff and Doctor. Service was great.
Dec 16, 2017
The doctor is friendly and takes time to work with you. The staff is fabulous and can help you find exactly the pair of glasses that fit you. Also the glasses come in very quickly. They are simply the best. I have been going here for many years.
Dec 15, 2017
The staff is alway pleasant and accomodating. I always get right in and out. Thanks!
Dec 15, 2017
Wonderful staff with a wonderful Dr. Very helpful and will explain all your options.
Dec 14, 2017
I always try and support local falcon businesses, and Alpine vision was great! The doctor was very professional and explained things very well. The optometrist technician was very professional as well as she did the initial examination.
Dec 14, 2017
Nice staff, quick appointment, and an overall great experience.
Dec 14, 2017
Very clean, nice, friendly and everyone welcome you like you been there forever. It was my first time there. My doctor, she was so awesome, she informed me about everything I needed to know
Dec 14, 2017
Great staff, always keeping you moving in and out on time and professional.
Dec 14, 2017
Dr. Arbaugh and Suzanne specifically were a pleasure to work with. I have a very unique prescription that other facilities could never successfully fill. I have had 💯 success at Alpine every time. All the staff are friendly and easy to work with.
Dec 14, 2017
In 2017 Alpine Vision was able to correct my prescription to solve a problem my previous vision center could not do. I then purchased one new pair of clear glasses and had new lenses fit in store into my dark glasses. That did not work very well, the lens kept popping out of the dark glasses. They sent in my dark pair to have new lenses properly fit. All is good now. Recently I have had a concern with my prescription again. After an examination it was determined that I may need cataract surgery. They explained my options and I will most likely have that performed. They could have just as easily sold me another prescription. I trust Alpine vision center and will keep using them.
Dec 14, 2017
I have been going to Alpine Vision for several years now. The staff are all very cordial and very knowledgeable. Good selection of glasses!
Aug 22, 2017
Always professional and kind and knowledgeable. We have been coming here for years and highly recommend the whole team.
Aug 21, 2017
Very professional and so friendly.
Aug 19, 2017
Dr and staff were professional. Facility was pleasant and there was not any wasted time.
Aug 17, 2017
We love the doctor my daughter enjoys it and he's great with kids!
Aug 17, 2017
Love the waiting area for the kids and the staff is so friendly. We just love the lady that always helps us with the ordering of glasses too! She's great.
Aug 17, 2017
Always great!!! First time taking my kids to the eye dr and it couldn't have gone better!!
Aug 17, 2017
Always great!!! First time taking my kids to the eye dr and it couldn't have gone better!!
Aug 17, 2017
Always great!!! First time taking my kids to the eye dr and it couldn't have gone better!!
Aug 17, 2017
Love the office, love the friendly staff and wonderful doctor. Going to the eye doctor used to be unpleasant, but not any more!
Aug 17, 2017
Really loved how I was treated the second I walked in the door to the second that I left.
Aug 14, 2017
As always my appointment was a good experience. Holly did a great job explaining the new retinal imaging machine. Dr. Reuter found my perfect prescription. Samantha was super helpful with the process of choosing frames. I love having a vision center in Windsor and everyone is so friendly! I would definitely recommend this office to everyone!
Aug 13, 2017
Loved my visit here! Staff was knowledgeable and friendly, and the Dr. Was wonderful. Thank you so much!
Aug 12, 2017
Every thing OK My vision has changed a lot since I got my glasses
Aug 11, 2017
It is nice to see familiar faces, when I finally come in to have my eyes checked. Each of the locations I have been to are set up with the patient in mind and always nicely decorated. I always have a pleasant experience at your business.
Aug 10, 2017
My experience this week was way better than I've had at a vision and eye exam in the past. The staff was so so pleasant and exceptionally knowledgeable and dr. R was awesome. I learned a lot and am glad I chose Alpine
Aug 9, 2017
The staff and Dr were fun to work with.
Aug 5, 2017
what a great exam, your people are so smart and capable. it was a pleasure to come to your office.
Aug 5, 2017
Great shop. Great service. Friendly.
Aug 4, 2017
The staff was amazingly great. The doctor was professional and did his job. I say who he was but he never introduced himself to me so I still don't know who he was. Bedside manner not very good. He didn't explain my prescription either which I thought was bizarre.
Aug 3, 2017
Everyone at Alpine Vision was very professional and courteous. They took the time to answer any question and thoroughly explain the procedures.
Aug 3, 2017
It was a pleasure stopping in at their new location. I was apprehensive because I knew I had a change in my vision. Suzanne was very helpful selecting new glasses. I'm so glad I finally went to check on my change of vision problem. Thank you Dr. Arbough and all the staff. You have a beautiful place.
Aug 2, 2017
I had a great visit. I was happy from the time I got there, to the time I left. The doctor and staff are friendly. I wouldn't change a thing.
Aug 1, 2017
Alpine Vision has the best optometrists, opticians and staff. They're always friendly, knowledgeable and ready to help.
Jul 30, 2017
The staff and doctor was great!
Jul 25, 2017
As always, your staff and doctors are pleasant and answer all of my questions. They are personable, yet professional. I especially appreciate that you inform me of all costs and options when purchasing contacts and glasses.
Jul 24, 2017
I like the Falcon office. Staff is excellent and no pressure to purchase their eyewear.
Jul 24, 2017
Best care ever in over fifty years of eye exams. Dr Audrey is truly exceptional and I told her so when we were done!
Jul 23, 2017
As always, Dr. Arbaugh and his staff were friendly and helpful. They stand behind their products and are ultimately concerned about customer satisfaction.
Jul 22, 2017
Love these people and this office!
Jul 20, 2017
Love the new office, looks great! Staff was friendly and helpful! Dr. Merryman took her time, was thorough, informative and friendly!
Jul 19, 2017
All of the staff was friendly, efficient and really took the time to personalize my experience . Outstanding service!
Jul 18, 2017
Appreciate the excellent review of my vision status. Many tests were provided and done in a highly professional manner. Received an very good assessment of my current vision from the doctor who answered all my questions in a manner I could understand.
Jul 17, 2017
Friendly staff and great doctors!! The best eye care office I've ever been. Dr. Audrey is personable and very professional. She talks so you can understand what's going on and it's greatly appreciated!
Jul 17, 2017
First, the place is beautiful ... hard to believe it was once a 7-11. Staff was great .... a very thorough eye exam with all the latest equipment, and very helpful in selecting glasses. They even pointed out how they can order a different color frame or slightly different size ... something ABBA seems unwilling to do. I love that I have a better place to go now for eyecare!
Jul 15, 2017
Excellent service, very easy to converse with. Every portion of the exam was explained in detail. Overall I would definitely recommend Alpine Vision for eye care!
Jul 13, 2017
Dr Arbaugh and the staff at Alpine are tremendously courteous, friendly, and above all professional. I recommend them to all.
Jul 12, 2017
I love y'all so much!!! My contacts had been bothering me for 3 days. I came in and found out that I am allergic to that type of material. While I was there, I got new glasses. No other eye place will ever see me.
Jul 10, 2017
Great Experience! Jane was the person that helped me, I would recommend seeing Jane if you can.
Jul 7, 2017
Alpine Vision was a breath of fresh air. I had the best service and they explained everything to me thoroughly and I was really happy when I walked out the door. Everyone there was so friendly!!
Jul 6, 2017
We had to change eye clinics because of our insurance and I was a little hesitant, but everyone at Alpine Vision was absolutely wonderful!
Jul 3, 2017
Outstanding service and I would recommend to any one.
Jul 3, 2017
5 stars! Dr. Reuter is so nice. I love the fact that he was honest and wasn't just trying to sale me glasses. Everyone who works there is so nice. Always love going there.
Jul 2, 2017
Everyone was very friendly! The doctor was very thorough and had excellent bedside manner. She explained everything very clearly and had a great sense of humor. Thanks for everything!
Jul 1, 2017
Very friendly and professional office. I was greeted on arrival into the very clean office. I arrived a few minutes early and was encouraged to browse the glasses in the showroom. My appointment started promptly at the scheduled time. The young gentleman that took my initial eye tests was very friendly and professional. Dr. Arbaugh was super nice and personable. When he completed my exam (I was there for eye exam, contacts fitting and new glasses) he got me set up a week supply of trial contacts (2 types) before sending me back to the showroom to pick glasses. The frame specialist was incredibly helpful in finding the right glasses as well as working at various pricing quotes to best utilize my insurance coverage. One week later I went back to order the contacts that worked best for me and a few days later my glasses and contacts were ready for pick up. Each visit was very prompt, which I appreciate. I definitely recommend this office!
Jun 28, 2017
Awesome service. State of the art eye prescription and eye health diagnostics. Dr. Arbaugh was knowledgeable, professional and took the time to explain what he was doing. Beautiful facility. High end selection of frames. Staff very knowledgeable as well. I felt like I received better quality care than the big name eye centers. I would highly recommend Alpine Vision in Colorado Springs.
Jun 28, 2017
Great! Everyone was so friendly and outgoing!Latest equipment and knowledge.
Jun 23, 2017
Great visit, all questions answered
Jun 22, 2017
Everyone is always professional and I feel proud i.e. a VIP. Thank you
Jun 21, 2017
My experience was wonderful. The staff is very friendly and professional. My exam was very thorough and each step was explained. The doctor was very knowledgeable even with my special eye condition. I would highly recommend this office to family and friends.
Jun 21, 2017
Always professional and friendly. Great Staff!
Jun 21, 2017
Very professional staff and Dr's. I have always had great experiences at Alpine
Jun 19, 2017
We really like our care at Alpine Vision. My entire family have been patients for more than six years. They are so accommodating and thorough. We highly recommend them.
Jun 19, 2017
Such professional & comfortable service I wasn't aware VA hasn't approved eyewear voucher with Alpine!
Jun 16, 2017
Absolutely professional, clean, beyond friendly! So happy to be apart of
Jun 14, 2017
Very professional and friendly staff
Jun 12, 2017
Everyone was professional and pleasant. Very impressed with Holly.
Jun 9, 2017
Everyone was very nice. Had a great experience,
Jun 5, 2017
Dr Audrey is superb! Optical Dept not so much.
Jun 3, 2017
Very kind staff, friendly atmosphere.
Jun 2, 2017
Comfortable office. I always feel I leave my appointment having had great care and service without pressure. If this is important to you, call Alpine Vision for your next appointment.
Jun 1, 2017
After 6 weeks of trying to get my contacts right I was told "well that's as good as it gets." Left eye is still way off... Not to mention I also bought lens ( 400 ish $ ) which are also not right . This will be the last time I do business here . I have been coming here for about 8 years or so with no issuses but this will be my last year .
May 30, 2017
As always, Everyone at Alpine are so caring, compassionate, professional and always ready to welcome me with a smile and pleasant attitudes, Thank you all for being there for Al and I, always a pleasure!
May 28, 2017
Everyone is always friendly, helpful, knowledgeable, and professional.
May 27, 2017
The Dr's and staff are very professional and friendly. I feel very welcome and as if I were the only patwenty.
May 25, 2017
Service was great and the staff was very informative and friendly. I referred my son here as well, since I had such a great experience.
May 25, 2017
Excellent doctor, exam and glasses selection services.
May 24, 2017
Awesome staff! Thank you for making my son feel comfortable at his visit. His provider was wonderful explaining to him the need for him to wear his glasses.
May 22, 2017
Doctors, Suzanne and Anthony very professional and personable.
May 18, 2017
Staff is very friendly and attentive. Hardly any wait time at all.
May 18, 2017
Friendly staff, great service, and an extensive eye exam right in my neighborhood...Perfect!!
May 17, 2017
Staff is great, friendly and knowledgable. Our family is thrilled to be petients. Thank you for taking good care of us!
May 17, 2017
As usual, everything was awesome!!!
May 15, 2017
Love Alpine Vision! Such a great environment! Everyone was very knowledgable and it was a pleasant experience.
May 15, 2017
Very helpful and explained the test results clearly.
May 13, 2017
The staff was considerate, efficient, and very competent. I was impressed by the state of the art equipment and felt very comfortable with the level of care. I would recommend this location.
May 13, 2017
Everyone did a great job. Looking forward to my new glasses
May 13, 2017
Dr Tyson and his staff are very pleasant to work with. They answer my questions and are transparent about the whole process. He understands that I'm not an optometrist and explains everything in a way that anyone can understand.
May 6, 2017
Always make me feel welcome
May 6, 2017
Great personalization. Took time to listen to my concern, and resolved the issue at that office visit.
May 5, 2017
Always enjoy going to Alpine Vision - totally trust Dr. Arbaugh and all of his staff are super competent and friendly.
Apr 26, 2017
I am so comfortable and actually look forward to my visit's with this clinic. I love Dr. Merryman. She is very professional, yet interacts well with her patients. I will actually wait for an opening in her schedule, so I can be seen by her. The staff is also great. I recommend everyone who asks me for a referral to this office!
Apr 24, 2017
The desk staff and doctor were great. Doc even got my 5 yr old to take dilation drops! No chance my son would have done it for me. Clean and modern decor, comfortable waiting room with a separate playroom for kids. Doc was clear and concise, very down to earth. I would highly recommend.
Apr 24, 2017
It was really great to be seen in the Falcon office within a couple hours of making the appt.
Apr 22, 2017
Professional, and caring staff
Apr 21, 2017
Very satisfied with this office and personnel
Apr 20, 2017
I was very impressed with the experience I had at Alpine Vision. The staff were very friendly and Dr. Reuter was very thorough and helpful in explaining my exam results. I will return to purchase glasses and will remain a patient with them in the future!
Apr 20, 2017
Five stars! Everyone was exceptional and very professional. I would definitely recommend you to all my friends and family if they lived here. I may have to fly down more often!
Apr 19, 2017
Very professional, knowledgeable and enjoyable staff to be around. The Doctor was good!
Apr 17, 2017
The staff at Alpine Vision is very professional, kind and friendly. They have a great selection of frames and are very helpful with advice on what will fit your needs best. I 100% recommend them to anyone.
Apr 15, 2017
Doctors and the entire staff were friendly and extremely helpful. Very pleased with the service and attention we received.
Apr 12, 2017
I was very pleased with the service I received at Alpine Vision. The doctor and staff were very professional and thorough in conducting my exam. I would definitely recommend Alpine Vision to anyone needing eye exam or other visual needs.
Apr 10, 2017
Always friendly and listen to what I need!!!
Apr 6, 2017
My family and I have been going to this practice for over 10 years. The staff is friendly and professional.
Apr 6, 2017
It was great. Everyone had a great attitude, all were there to serve. Kindness and care were of most importance.
Apr 4, 2017
Yes, found you online...just firne
Apr 3, 2017
The staff is great! And the doctor was very professional!
Mar 30, 2017
Great service at Alpine Vision. Great staff, great eye doctor, very thorough exam. Super impressed!
Mar 29, 2017
The entire staff is great and great with kids. My 7 and 5 yr. old thought their eye exam was the greatest thing ever.
Mar 29, 2017
This was my first visit to Alpine Vision. I found the staff and doctors pleasant, professional, and attentive to my needs. I think I have found a home for my eye care needs.
Mar 27, 2017
I appreciate the professionalism and care my husband & I receive at every appointment. The staff goes above and beyond making sure we are happy with our eyewear and to correct what isn't working. The only drawback is I wish there were more frame choices in the office.
Mar 25, 2017
You got me in last minute for an appointment and it is greatly appreciated!
Mar 25, 2017
Everyone was so friendly and helpful!
Mar 25, 2017
The staff is very friendly and knowledgeable. I was treated like an old friend. It is a professional environment in which all questions were answered, and ask my problems were addressed fully.
Mar 24, 2017
Awesome service and friendly staff.
Mar 24, 2017
I have been going to Alpine Vision for a number of years now and I have had such fantastic service and care that I refuse to go elsewhere! I have referred a number of people to them so they can experience the same great care!! Thank you!
Mar 23, 2017
This is probably the most comfortable I have ever been at a vision exam. The staff and doctor were thoughtful and explained every thing they did and every question I had.
Mar 21, 2017
Very professional, Truly appreciate the service to the veterans.
Mar 20, 2017
Alpine Vision is fantastic! Very nice facilities and staff, always helpful and professional.
Mar 20, 2017
Dr. Arbaugh and front staff at the Falcon location are always amazing. The person who helped fit me for glasses was super helpful and told me which ones she thought would fit my face best and Dr Arbaugh was awesome in finding me a pair of contacts that I could actually wear. Will definitely go back.
Mar 18, 2017
The service was amazing! Everyone was so nice and friendly. Dr. Merryman was so sweet, and she did everything with my best intentions in mind. Even the office was professional, fancy, and clean. They even had a small area for kids play in private, so they wouldnt "disturb" other clients. I will definitely come back and refer my family and friends!
Mar 17, 2017
Great place! The Falcon office is smaller than most which I really appreciate, and the staff was very friendly and helpful in getting me the right frame and getting my prescription right. Great experience!
Mar 15, 2017
Had a great experience here, will be comming back next year for my next appointment.
Mar 13, 2017
I was very impressed. The receptionist is very friendly. The Dr. did a very thorough examination, not just a 5 minute to get you out exam. I am glad we decided to change!!! I had another appointment and they made sure that I was done in time to make it!!!
Mar 13, 2017
the employees are always nice and helpful
Mar 13, 2017
Friendly, thorough, honest.
Mar 11, 2017
Great staff! Convenient location. Lots of machines to check eyes. Gave a very thorough eye exam!! Love your new building!!
Mar 9, 2017
Alpine Vision and Dr Merryman are awesome! I had been going to Dr Merryman since I was in 7th grade or so, (10-15 years?) and have always liked her. She moved to this practice and I decided to come to see her again after I had a bad experience with an new eye doctor close to were I live. Dr Merryman "cleaned up" all that the new doctor had messed up with my prescription, and also explained everything to me. The rest of the staff was extremely friendly and went above and beyond to help me out with insurance and financial troubles. They definitely took care of me! I don't care how far they are from where I live, I am willing to drive 100+ miles to come see this great team of eye experts again.
Mar 9, 2017
Everyone there is awesome!
Mar 8, 2017
Becoming a patient at Alpine Vision was a great decision in regards to my eye health. Every experience has been wonderful. I highly recommend them.
Mar 7, 2017
Very friendly and professional.
Mar 5, 2017
As always Dr. Chris was fantastic, very attentive, great sense of humor, and very professional. Would recommend any of the doctors. The customer service is outstanding and they always return my calls or my concerns. Would highly recommend Alpine vision to everyone.
Mar 2, 2017
I absolutely love these guys!!! The new location is so classy and there's so much more space. I was glad to see some familiar faces on my new visit! I plan on bringing my son in to them as well, there's no other place I would trust! Thank you! Leslie Lanier
Feb 28, 2017
The experience was very organized. I arrived about 45 minuets early since I was in the area. They in turn got me in within a matter of minuets and I was out the door actually 15 minuets prior to my original check in time. That was very nice.
Feb 27, 2017
Dr Audrey was awesome! Frank was so capable and knowledgeable and friendly!
Feb 26, 2017
Great service and friendly staff.
Feb 24, 2017
Dr. And staff A+. Very friendly and honest.
Feb 23, 2017
Alpine Vision in Windsor is a very friendly clean and up to date eye clinic. Windsor is so lucky to have such a great place to get their eyes checked! Thanks
Feb 19, 2017
Very personable and accommodating !!!
Feb 18, 2017
The staff was fantastic! Best eye exam I've ever had!
Feb 17, 2017
Everyone at Alpine Vision is friendly and knowledgeable. I've been seeing them for years and couldn't be happier. They always explain everything in detail and the ladies in the front office are always so helpful when it comes to picking out my new glasses. The text reminders for appointments and when orders are ready for pick up is so helpful when you have a busy schedule.
Feb 16, 2017
The staff was great. They were very professional and the doctor had extensive knowledge and was very willing to explain the answers to any questions I had.
Feb 16, 2017
Initial treatment of an eyelid infection from my primary care physician helped, but I still had problems. Dr. Reuter quickly diagnosed the issue. The medications gave immediate improvement. The staff was friendly and helpful.
Feb 9, 2017
Staff and doctor (Audrey) very knowledgeable
Feb 6, 2017
friendly, attentive, and helpful advice. Frame selection outstanding. appointments are convenient and a time is always available.
Feb 3, 2017
This office is the best so friendly and make me feel comtortable and calm .
Jan 28, 2017
Always easy to work with and can get appointments quickly
Jan 28, 2017
Friendly staff and doctors who work hard to ensure accurate prescriptions and great eye wear.
Jan 27, 2017
Fantastic customer service. Suzanne is an insurance genius, she always makes sure we avail ourselves of our coverage in full. The staff is very professional and doctors very thorough.
Jan 27, 2017
Very friendly and awesome staff will return
Jan 26, 2017
Good exam, appreciated accommodation. Screw up on appointment left sour taste. Previous issues with customer service.
Jan 24, 2017
Polite and easy to talk to and understand. Plus, they didn't try and sell me anything I didn't need!
Jan 21, 2017
I usually go to a "discount" eyewear establishment. I'm so glad I chose Alpine instead. All staff members were friendly, courteous and knowledgeable. They ensured my prescription was exactly right. Thank you
Jan 19, 2017
Quick, pleasant and efficient.
Jan 19, 2017
Everyone was pleasant and knowledgeable. I found nothing that would make me not to come back. The remodel is beautiful!
Jan 16, 2017
Very prompt, very professional. No complaints. Well, other than pricing for eyewear.
Jan 12, 2017
Physician as well as office staff were professional and thorough.
Jan 9, 2017
Everyone at Alpine Vision in Windsor is vey knowledgeable, helpful and friendly.
Jan 7, 2017
Everyone was great and had a smile. And everybody treated me with respect. I didn't feel one bad vibe.
Jan 7, 2017
Great service! They have a great staff!
Jan 5, 2017
Good experience as always but normally they would also give me an eyeglass prescription but did not receive one this time around...
Jan 4, 2017
I am so happy that I went to Alpine Vision. The staff is so friendly and helpful, and made sure i got the best value from my insurance. Thank you!!
Dec 31, 2016
Thank you for getting me in on such short notice. It was much appreciated so it would be covered on my insurance and for the prompt care.
Dec 31, 2016
Alpine Vision has been our vision care specialists for over 10 years. We have been very happy with the quality of care and the exceptional staff. We have vision issues in our family; therefore, we prefer to have our exams with the same experienced doctors year after year monitoring our eyes. You can go to cheaper optical houses, but we choose Alpine Vision, because we want the best care when it comes to our vision.
Dec 30, 2016
This was my first contact with Alpine Vision and I couldn't have wanted a better experience. Everyone was so pleasant and the service was fast, courte3ous, and professional. I will be recommending Alpine Vision to everyone that needs glasses.
Dec 30, 2016
I was from out of town for the holidays and had an ongoing vision issue; and need my IOP checked. They were very helpful in getting this done in a timely manner on a short notice.
Dec 27, 2016
Good service and friendly.
Dec 26, 2016
Glad I went to Aline Vision. Staff and Eye Dr. were great. So friendly and professional.
Dec 24, 2016
Staff is wonderful and efficient!
Dec 21, 2016
We LOVE this office! The girls up front are so amazing! So patient with my three small girls and willing to do whatever it takes to help!
Dec 21, 2016
The Doc was great! Answered all my crazy questions and explained my eye situation very well.
Dec 21, 2016
The service was great, clean, organized, on-schedule, state of the art equipment, and great knowledge evaluating my situation and providing multiple solutions. I would recommend assuming my glasses arrive on time and work as planned. :-)
Dec 17, 2016
late hours that I can make after work is great. Keeping within my budget really helps. Everyone in the office is so very helpful.
Dec 17, 2016
My first visit as we just moved to Windsor. As difficult it is to switch and find new doctors, I'm so thankful to have chosen Alpine. The staff are awesome, very helpful, extremely friendly, and the Dr. was likewise awesome. I'm thankful!
Dec 11, 2016
Very professional with quality customer service
Dec 10, 2016
Rated the overall experience a 4-star.....just couldn't afford the glasses and lenses that I needed. May have to keep my 5 year old frames and just get new lenses.
Dec 10, 2016
Great Service and would recommend this practice to all my friends.
Dec 7, 2016
I have been going to Alpine Vision since 2003. The staff is always friendly and the customer service is outstanding!!!!
Dec 6, 2016
Didn't use your online presence. Just answering the survey sent to my email (wrong email by the way)
Dec 2, 2016
Once again I had a great experience at my appointment.
Nov 30, 2016
I was a little nervous going in since I hadn't had my vision checked for a long time but, I was very comfortable with my exam and experience. Plus after seeing Dr. Reuter in jeans and boots, and finding out he was raised in an agricultural community made me feel that much more comfortable with him. I will be back and recommend him. Terry Weber
Nov 25, 2016
Very knowledgeable doctor and staff. Excellent care and facility. Highly recommend them.
Nov 25, 2016
Staff was very friendly and courteous. They took the time to answer all of my questions. I would recommend Alpine vision.
Nov 25, 2016
It was their first day at the new store on N Academy.
Nov 24, 2016
Great experience as always...attentive staff, great care and personalized service is the norm.
Nov 21, 2016
Dr Rueter at his team was so helpful. Made me feel that I was in good hands. They have helped me all year with my eye problems and now I can get new glasses. Dr. Reuter got me to see 20/20 vision which I haven't had for over a year. I'm so excited to get my new glasses.
Nov 19, 2016
Alpine Vision has that family friendly atmosphere, meaning you are not just a number. I have been going for a few years now and have always been treated with kindness. My appointments have been on time with little or no wait. I would highly recommend if you want a friendly customer service oriented experience.
Nov 19, 2016
The entire staff makes you feel at ease and welcomed and cared for. They listened to my concerns and needs and took care of me so wonderfully!!
Nov 18, 2016
I was pleasantly surprised with my visit to your office. The doctor was awesome. And the majority of the staff were friendly and helpful. I must say, I did feel a little rushed out by a lady who appeared to be the office manager or something like it. She asked the lady helping me if she was almost done and kinda made it a little uncomfortable for me. But overall, the visit was great.
Nov 18, 2016
I went in for my annual exam and was out in half an hour with a new prescription. The staff made sure that I was taken care of quickly and efficiently and everyone was professional and extremely helpful. I'll continue to use Alpine Vision for all of my vision needs as long as I'm in the area!
Nov 10, 2016
The workers are very nice! I loved there friendliness to my mom and me and am very appreciative of their conversations
Nov 9, 2016
Friendly staff and the doctor explains what she is doing. The doctor and staff are excellent at answering questions.
Nov 9, 2016
Staff was great, helped with the final decision for the frames. Was informed about the lenses. Every one was freat.
Nov 7, 2016
I have already said what I can over the years. It just keeps getting better and better. Greeted by entire team!!
Nov 5, 2016
need area for checkout confidentiality. seems very uncomfortable for patient to stand out in front of several sitting waiting patients going over fees etc.
Nov 4, 2016
Everyone makes you feel welcome, they are all very helpful and friendly.
Oct 31, 2016
My family and I have been going to Alpine Vision for a long time and yes we have tried some where else because it was less in cost. We were not happy and will never stray again! Alpine Vision corrected the eye wear and We just love the all the people in this office, they are wonderful.
Oct 31, 2016
Great service and team. Highly recommend Alpine Vision.
Oct 30, 2016
Dr. Reuter and his staff are always very friendly and welcoming! Dr. Reuter does a good job of explaining everything and following up as needed. I know that my eyes will be well taken care of every time I go in for an appointment. I would highly recommend this location to anyone!
Oct 29, 2016
We were first time patients on Monday. My 7 year old got foam stuck on her eye. The staff was incredibly nice. The lady on the phone was great, and everybody greeted us so kindly when we walked inside. The doctor got the piece out quickly, and my daughter isn't scared to go back because he was patient and gentle. Everything was explained well, and the staff was so sweet. I'll be going back to get glasses for myself.
Oct 28, 2016
Everyone is always nice and super helpful. I love Alpine Vision!
Oct 24, 2016
Start to finish was great. Speedy experienced service.
Oct 23, 2016
Excellent staff and doctor-very friendly and will return.
Oct 22, 2016
Everyone was very professional and helpful throughout my annual exam. No doubt a great place to treat your eyes.
Oct 20, 2016
I was surprised at the expense. Very high for the lenses and frames.
Oct 20, 2016
It was a very good experience and all of the ladies that helped me were very kind and helpful.
Oct 19, 2016
This was a very confusing visit for me. I just needed to get new contacts with my new prescription. This time I was being offered 3 types of contact lenses and I don't know why. The person helping me didn't explain why there were 3 options very clearly. I just wanted the doctor to pick what was best for my needs. Also, the charge for "contact fitting" is outrageous. I don't know why that costs so much and it wasn't explained to me. They also didn't give a receipt of my charges or my prescription.
Oct 19, 2016
The staff was very helpful and friendly . The doctor was excellent .
Oct 18, 2016
Alpine Vision is fantastic! Dr's Arbaugh and Reuter, as well as the rest of the staff, are great and I'd recommend them to everyone!
Oct 17, 2016
I moved to Colorado in 2011 and have been looking for a regular optometrist for a long time. I have seen several doctors, been headed like cattle, lied to and upsold on unnecessary products. After visiting "Ty", as the doctor introduced himself, I knew I had found the doctor I had been waiting for. He and his staff are thorough, kind and knowledgeable! I highly recommend them if you are in need or just unsatisfied with who you are using like I was.
Oct 15, 2016
Excellent service and friendly staff.
Oct 15, 2016
Everyone is very pleasant and professional. All questions were completely answered. Love coming for my apppintment.
Oct 10, 2016
The Alpine vision staff is always present when dealing with the client. I've been a customer for more than ten (10) years and have always appreciated my options, value, and customer service. Will continue working with the organization for years to come.
Oct 10, 2016
The Staff was very helpful and very friendly atmosphere. I was treated very professionally.
Oct 5, 2016
I was a first time customer at Alpine Vision. Very friendly staff & the Optometrist was knowledgeable and answered all of my questions. Would definitely recommend. Thanks for a great experience!
Sep 29, 2016
Alpine Vision is great! I highly recommend Dr. Reuter. Everyone at Alpine is wonderful!
Sep 27, 2016
Our first appointment was great - everyone was super friendly and made the kids feel comfortable.
Sep 27, 2016
My favorite eye doctor! He was funny and nice!
Sep 26, 2016
Excellent experience with a welcoming and knowledgeable staff.
Sep 26, 2016
I could not be happier with the friendly folks at Alpine Vision.
Sep 26, 2016
I received very professional service. I was treated very nicely with everyone I interacted with.
Sep 14, 2016
I enjoy speaking with Dr.'s at Alpine Vision. They willingly respond to questions, and help with understanding health matters that may extend past/through the eyes.
Sep 13, 2016
Everyone was professional yet friendly. It was all about the patient and their needs.
Sep 12, 2016
awesome staff friendly and fun
Sep 12, 2016
I first off would like to thank you, for being on the VA's choice program. It makes getting appts much simpler and quicker for veterans to been seen. The staff was great very nice ladies to talk with. I will be back to get the Oakley sun glasses for your office only because of the customer service that your office gave to me. Thank you very much it is nice to see that some places still believe in customer service is a key component in operating a business.
Sep 5, 2016
I have been going here for around 14 years now. The doctors are all very thorough with their exam & listen to any concerns. The staff is very friendly & helpful. I take my kids here too! I'm really glad I found Alpine Vision!
Aug 31, 2016
Doctors and staff are pantient, friendly, and knowledgeable.
Aug 27, 2016
Nice and friendly staff. Dr. Reuter is kind, outgoing, and caring. The overall environment is comfortable and inviting.
Aug 25, 2016
Staff is extremely supportive, very nice and personable. I could nor ask for a better visit.
Aug 25, 2016
My eye exam went very well. Dr. and staff very professional
Aug 25, 2016
Thanks to Alpine Visions's website I was able to quickly find a contact number for an after hours emergency.
Aug 24, 2016
Very friendly, polite staff. I was seen quickly. I loved that the forms were online to fill out.
Aug 24, 2016
The visit was GREAT!! From the reception to leaving the staff was friendly and welcoming, The process was easy.
Aug 23, 2016
We are thankful for all the work in trying to fit us in for a last minute appointment when we ended up having broken glasses. Suzanne as always is very helpful and knowledgeable in making the process a little easier. Thank you!
Aug 22, 2016
My experience was very favorable and pleasant. Staff was very friendly, professional, and knowledgeable. Only reason for 4 stars instead of 5 is because we had to wait 15-20 minutes past our appointment time to be seen. We pre-filled out our paperwork and made sure we were there on time. Appointment was in the morning as we had other errands/appointments that day, so having to wait was a little inconvenient.
Aug 22, 2016
The staff was very nice. We arrived late AND I forgot to bring the paperwork so it took an other 20 minutes or so to fill it out. They got us in and did not make us reschedule. The doctor was super friendly and very professional. Definitely recommend this place!
Aug 20, 2016
The staff and the doctor did an outstanding job. They friendly and helpful.
Aug 19, 2016
These folks are fantastic and caring. The entire staff deserves 5 stars.
Aug 19, 2016
Very positive experience for my daughter's 1st pair of glasses!
Aug 19, 2016
I found everything to be very professional. from the equipment to the front desk. and so far the glasses are great.....thanks..........Scott
Aug 18, 2016
Alpine Vision has the friendliest and most helpful doctors and staff! They make you feel like family!
Aug 18, 2016
I was very pleased with the testing completed by the staff so the Doctor would have a good idea of my problem. The Doctor knew where to refer me and the staff worked until 8:30 pm to secure me an appointment with Retina Consultants of Southern CO for the next day. I will keep the Doctor in the loop concerning my progress. Thanks for going the extra mile for me. Harry
Aug 8, 2016
The treatment was excellent.
Aug 6, 2016
Audrey, Frank and Jennifer were great. Like always very pleased with the service. Thanks you for the great service of the last 12 years.
Aug 6, 2016
Alpine Vision continues to raise the bar in comprehensive eye exam and customer service for selecting and ordering corrective eyewear. Reception, screening, examination, and selection/ordering is a seamless, professionally managed experience. We've been customers for over a decade and continue to be amazed at the excellent level of care and service we receive. Thank you!
Aug 6, 2016
I highly recommend Alpine Vision. All of the staff has always been very friendly and courteous. The front desk staff always greets you with a smile. They work with you to best fit your schedule and are technologically updated to send appointment reminders by email or texting. I have found this to be very convenient for friendly reminders.
Aug 3, 2016
I have been going to Alpine Vision, along with my children, for the past 6 years. They have always been friendly, helpful and very knowledgable. I feel very confident with their skills and comfortable with my visit. Highly Recommend!
Aug 2, 2016
I was very happy with the services I received.
Aug 2, 2016
The doctor and staff at Windsor Alpine are so friendly and helpful. I had a problem with my eye this summer. Dr. Reuter was able to diagnose and treat the problem. He has followed up to ensure my eye returns to full health. Throughout the process I was well informed about the health of my eye and the progress it was making. He and the staff at Alpine truly seem to care about their patients and work hard to keep my eyes healthy. I love having a location so close by. I would definitely recommend this eye care location!
Aug 2, 2016
Everything went according to plan. Doctors great and staff as well.
Aug 2, 2016
Felt reassured with a thorough exam, good report.
Aug 2, 2016
Friendly and professional staff Would definitely recommend
Aug 2, 2016
The doctor and staff were all very nice did a very good job.
Aug 2, 2016
It seems like sometimes my eyes are dilated and sometimes they are not. When I schedule my appointment I would like to know if dilation is expected because then I can plan accordingly. This particular appointment was early in the day and I could not afford to have dilated eyes the rest of the day so I opted to come back for this part of my exam. If I had known earlier, I would have scheduled an appointment late in the day. The outcome: I had to come back another day. It's just not efficient use of time for the staff or for me. Other than this inconvenience, the staff are friendly and helpful, and the doctors are excellent.
Feb 17, 2016
very friendly, knowledgeable staff
Feb 15, 2016
It is always nice going to your store. All of your staff was friendly and nice to my wife and I.
Feb 15, 2016
Very friendly people, Dr was kind to my young daughter, great appt
Feb 14, 2016
I have been coming here for well over 15 years and I love you guys. So simple and easy. Thank you all!!
Feb 13, 2016
I think your doing a great job.Very good customer service. I have been with them for about 7 year's and have all ways had great service.
Feb 13, 2016
This was my first time there, and I had an excellent visit. I definitely plan on going back and I do not even live in Falcon. Everybody from Meagan at the front desk to Dr. Merryman was friendly, helpful and professional. Thank you!
Feb 12, 2016
I had a concern when I went in for my visit, but Dr Reuter addressed the issue and put my mind at ease. I know if there's any follow-up to be done in the future he'll be on top of things. Amy & Samantha took their time with me as I chose new frames, and I'm really happy with the ones I chose. Love this office and staff!
Feb 11, 2016
I would like to see a better selection on frames that are not so expensive. The people in this office are so friendly and helpful. Great Job!!
Feb 10, 2016
Beautiful office, friendly staff and very state of the art equipment. The only issue I had was waiting to be seen. 25 min wait and there wasn't any other patients there.
Feb 10, 2016
Dr Ty and his staff will forever have my business. Their knowledge and professionalism is beyond my expectations. I feel like part of the family and not just another patient. Thank you! !
Feb 8, 2016
Everyone at my appointment was really nice to me. I had a hard time choosing the frames I wanted and they helped me find the ones that I liked the best.
Feb 5, 2016
Everyone is so nice and accomodating. Everyone made the visit easy and comfortable
Feb 5, 2016
We love Alpine Vision! I popped in at the spur of the moment because Morgan was having issues with one of her eyes. We saw the Doctor right away! Flexible, friendly, and fast! Thank you!
Feb 5, 2016
Dr. Merryman was great, thanks.
Feb 3, 2016
I came in with a unique problem concerning my prescription and my changing vision . The Dr. helped me find a solution that would give her time to locate my previous prescription and reschedule my exam until she had all the information available to decide how to best help me. I am thankful to have an optometrist I can trust that will do what is best for me and not just the business.
Feb 2, 2016
I had a great visit. Dr. Reuter is amazing and so is his staff. He took the time to thoroughly explain everything going on with my eyes. I appreciate the attention to detail and time he spent with me. I would highly recommend his office.
Jan 31, 2016
Very friendly, professional and helpful.
Jan 30, 2016
Great vibe; everyone was earnestly friendly, extremely knowledgeable, and professional. Our family of 4 was impressed.
Jan 28, 2016
Very quick and efficient care when I walked in to get my new glasses rechecked, even saw one of the doctors, thanks! Needed a little fine tuning on one lense which they were more than happy to take care of (no fault of theirs) and am looking forward to getting my glasses back soon.
Jan 23, 2016
My daughter and I take a very long time to choose our frames and the staff is always very patient with us and never pushy. I love that the doctor and staff are sincerely down-to-earth and friendly.
Jan 22, 2016
staff were excellent. Enjoyed everything except paying the bill which is never fun.
Jan 21, 2016
Great staff! Everyone was very nice and professional. The facility was clean and up to date. All procedures were explained. I would recommend alpine vision!
Jan 21, 2016
It would be helpful to the patient if you had some computer software that displays the lens options and the frame options on a large monitor.
Jan 16, 2016
Best optometery experience I have ever had in 20+ years of needing corrective lenses. You guys are amazing.
Jan 16, 2016
I was in and out quickly so I made back to my office in time for my next appointment. I appreciate that and that I understood that I am in good shape after cataract surgery.
Jan 15, 2016
Excellent service. Always a positive experience.
Jan 14, 2016
The staff was very friendly from reception to the doctor. Everything was explained to me and the visit was efficient. No complaints at all!
Jan 14, 2016
such a friendly and helpful staff
Jan 11, 2016
Great, thorough service. I couldn't be happier with the service I received!
Jan 11, 2016
Dr. Arbaugh is wonderful. He listens and takes time to explain the reports, eye photos, etc. He met me at 7:00 when I had an eye emergency and made me feel like it was no biggie for him. Give them a try.
Jan 10, 2016
Dr Merryman is great. Probably would have switched doctors if she hadn't arrived.
Jan 8, 2016
Thanks for helping with my silly eye problems! You guys are great!
Jan 6, 2016
Always a great experience
Jan 2, 2016
We were referred by Rob Clennan
Dec 31, 2015
It was pleasant and painless.The staff was friendly and knowledgable. I liked that it was a quick visit as well.
Dec 30, 2015
As soon as I stepped up to the front desk, the greeter asked me whether I had filled out the paperwork. I thought that question was strange, since I had just stepped into the office. Later on, I surmised that the greeter intended to ask me whether I had already filled out my paperwork, via the Alpine Vision website.
Dec 23, 2015
Staff and Dr. Are great. Very nice place...
Dec 20, 2015
I am always treated well at Alpine Vision
Dec 17, 2015
Staff was very friendly and accommodating. They are willing to take quality time with you and we're very helpful and supportive in selecting the right frames for my glasses. Dr. A did a through job on my exam and was friendly and willing to listen and answer questions. I felt quite comfortable as a first timer in this office (the one on Academy). Cost was a little more than I anticipated but feel the service and quality was worth it.
Dec 16, 2015
It was a good visit, and the it was also my wife's first visit to an optometrist. We had to wait just short of 30 minutes past our appointment, but other than that it was a great visit. I refuse to go anywhere else for my eye care needs. And other than a little less selection in glasses compared to other places I would say Alpine is better in every other way.
Dec 15, 2015
Very good team. Always nice and helpfu.
May 11, 2015
Excellent job, everything was great!
May 10, 2015
The staff has been delightful each time I have been in and Dr super friendly too. Comfortable space, brand new equipment, great selection of eyewear...I want those Vera Wang shades!!! Have already recommended them a few times.
May 7, 2015
Very impressed with the congeniallity and customer service
May 6, 2015
I appreciate so much how caring and helpful all the staff is, and I am really grateful for Dr. Reuter.
May 3, 2015
Very good experience ! Thanks !!
May 3, 2015
very professional and informative.
May 1, 2015
It was a little hot in the office. The staff were all very nice and personable. Would highly recommend this office to all my family and friends. Thank You Alpine Vision, I'll see you in the future. :)
Apr 30, 2015
Excellent service and attention. Great job from reception, assistant and optometrist.
Apr 29, 2015
Dr. Phil is not a people person at all. He needs to work with cadabers.
Apr 28, 2015
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Everything about my experience at Alpine was great. I like my new glasses and have recommended it to a few coworkers already.
Apr 27, 2015
They have a quality selection of eyeglasses.
Apr 27, 2015
Everyone was so nice & helpful with options..I can't wait to get my glasses. I am so much happier being a patient at Alpine
Apr 26, 2015
When the weather was bad and I had to cancel at the last minute, staff was very understanding. Set me up with another appointment the following week.
Apr 26, 2015
The staff is always professional, knowledgeable, friendly and patient, especially when helping to select a frame. The only suggestion I would make is to have a larger assortment of frames, especially in the petite range, e.g. 49-50 mm, for those of us with narrower faces.
Apr 26, 2015
And on top of that my vision improved!
Apr 25, 2015
Thank you so much! I appreciate you guys and everything you do for working with me on my situation!
Apr 25, 2015
All is good, change nothing.
Apr 20, 2015
It was great service and I would like to thank everyone that helped me.
Apr 19, 2015
I have been coming her for years and I've never had an issue or problem with my visit. I like everyone that I have come in contact with.
Apr 19, 2015
There was a little confusion on my cost. The reception had to do some research to determine what my copay should be.
Apr 16, 2015
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My go to place for anything eye related....they have the solutons
Apr 11, 2015
I didn't know there were financial options. I thought the whole amount due for my glasses was due up front.
Apr 10, 2015
MY FIRST VISIT WAS A WASTE OF TIME..WRONG FIT OF CONTACTS.. WORST CONTACTS EVER😨😨😨😨
Apr 9, 2015
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Very pleased with alpine vision. Been going there for years.
Apr 5, 2015
Everything was great - as usual
Apr 4, 2015
It was quick and easy and he was very good with my son. Confirmed what we hoped.
Apr 3, 2015
It was a great first exam with your office. Nice to know you have all of the latest pieces of testing equipment. Very thorough exam with an excellent follow up explaining the results. Thanks and look forward to many years of continued business with you.
Apr 1, 2015
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Thanks for a great first visit. It will be so nice having an eye exam knowing you have all of the latest testing equipment. Very thorough exam and follow up explanation of results. Looking forward to many years with you all.
Apr 1, 2015
My insurance changed a few months ago, so I had to find a different eye doctor. I found the staff to be extremely nice and welcoming! Dr. Phil was equally kind and spent time with me, going over issues and solutions. I'm happy to be a new patient at Alpine Vision!!
Mar 30, 2015
Everyone at Alpine Vision are always warm and welcoming and looking for the best outcome for their customers
Mar 29, 2015
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Mar 28, 2015
I have great faith in Dr. Reuter's skill to take care of my vision. I have been diagnosed with fibromyalgia and glaucoma. During the three years he has been caring for my eyes, my fibromyalgia has remained stable and my glaucoma has been reduced. The staff has been patient with my nervousness and taken time to wait when I needed a minute to settle down. Dr. Reuter has a gentle sense of humor which always makes my visits less stressful and more pleasant. I leave my appointments feeling relieved and happy. I recommend this
Mar 28, 2015
Great appointment overall, very nice staff!
Mar 28, 2015
As always was very impressed with Alpine Vision. Morgan was kind enough to call me after I had paid and reminded me that my insurance was covering a good portion of the exams for my daughter and I. Great place to go have your eye exams - would recommend you to everyone! Thank you.
Mar 27, 2015
I enjoyed the new Doctor at the Academy Alpine Vision as with the rest of the staff he showed great concern asked questions and took the time to answer all of my questions
Mar 24, 2015
I can tell the staff gets along very well. They all make you feel welcome and not nervous at all. I had fun and everything was simple to understand. I loved it. You all rock!!!
Mar 24, 2015
Despite insurance still a little pricy . Makes you wonder why so pricy despite insurance
Mar 23, 2015
You can believe I will recommend you to my family and friends.
Mar 23, 2015
It was very helpful that I was able to be seen on such short notice and was given such good care.
Mar 23, 2015
I'm always amazed at how awesome the team at Alpine Vision is. From the time I first call for an appt until I'm wearing my new glasses/contacts, it's a great experience. The staff are all outgoing, professional, and friendly and I'm fortunate to know them.
Mar 23, 2015
This survey was from Randy for the appointment in Falcon. I misplaced my survey. Morgan was outstanding on my follow up on Saturday to get glasses ordered. She has great customer service skills and cares about how her customers look and feel.
Jan 13, 2015
Very professional front desk. Good eye Dr. Too.
Jan 11, 2015
More frame options and sunglass options would be very nice.
Jan 8, 2015
Dr. Arbaugh is nice. But we still miss Dr. Reuter!
Jan 8, 2015
I always have a pleasant time at Alpine Vision. Everyone is professional and friendly. I never have to wait to see the staff. And they have a nice variety of eyewear to choose from. I would highly recommend them.
Jan 7, 2015
I had an excellent visit. The Doctor and staff were very friendly and accomodating. The office was really nice, I felt comfortable, and would absolutely reccomend new patients, this place is a great find!
Jan 5, 2015
Friendly, prompt, professional and immaculate.
Jan 4, 2015
Amazing service. Friendly and super knowledgeable staff.
Jan 1, 2015
I can't complain an I wouldn't change a thing! These folks are fantastic an do a great job an u look forward to seeing them..lol hats off to each an every one of the Alpine Vision staff Happy New Year
Dec 31, 2014
It seems to me that you are on the right track! I had better service from you, then what I did in Florida.
Dec 31, 2014
My son wsa helped by the male glasses technician. He was nearly as helpful as Suzanne in trying to coordinate VSP and price. I needed to call in to complain and get the billing correct because he did not take the time to understand our insurance plan and I was over billed by $100 until I complained.
Dec 26, 2014
I have always had a great experience with the doctors and the office staff, very nice and very helpful.
Dec 21, 2014
I couldn't recommend any changes. I'm happy with the quality of service and products.
Dec 14, 2014
Good visit. Friendly & knowledgeable staff.
Dec 14, 2014
Everyone was very knowledgeable and friendly. Thank you very much
Dec 13, 2014
I feel I get a very complete eye care exam at each visit. I have confidence when I leave the Alpine Vision office that I know everything about the condition of my vision and eye health. I had one question concerning glaucoma, Dr. Phil called me at home the same afternoon to discuss my question. Thank you Susan S.
Dec 13, 2014
I had one question about glaucoma and my situation. Dr. Phil was so nice to call me later that day and explain glaucoma results in detail to me. I really appreciated this phone call. Susie S.
Dec 13, 2014
Everyone was very kind and helpful. The atmosphere was very pleasant and comforting. Thank you for taking good care of me and my husband. :)
Dec 12, 2014
Everything was outstanding
Dec 11, 2014
We always feel great about coming there. We are treated very well. Suzanne is really great about explaining the costs & different options available. She's also great helping to pick out the best frames.
Dec 9, 2014
It was a good experience.
Dec 8, 2014
It was a great experience. I was going to wait to buy glasses, since it was around Christmas. ( already spent too much money) I was then told I could pick a present off the tree, I did that..... AND SCORED..... NEW GLASSES- FREE!!!! Thanks for the Christmas present!
Dec 8, 2014
everything went well. Not sure why I had to complete all my paperwork again. Been a customer for a long time.
Dec 5, 2014
No changes. Great experience.
Dec 5, 2014
Alpine Vision provides excellent service with flexibility of appointments with accurate results.
Dec 4, 2014
Very pleasant office and staff. Very helpful with choosing frames. We have found our new provider!
Dec 2, 2014
I brought my 95 year old grandmother in and they kept doing tests that she was not capable of doing and she was getting very frustrated. The price of glasses were VERY expensive as well. Especially for a senior on a fixed budget.
Dec 1, 2014
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The staff was awesome. Some of the paperwork seemed redundant.
Nov 26, 2014
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I have found your staff to be very helpful and friendly.
Nov 26, 2014
Always feel like I receive good information and great care. No push to change prescription if a noticeable improvement would be achieved.
Nov 23, 2014
I am not thrilled with having to wear glasses again but I had a great time trying on new frames and chatting with the staff. I have always enjoyed the friendly and fun atmosphere. I recommend Alpine Vision to all my friends. It's just a great place.
Nov 23, 2014
Enjoyed the staff and doctors approach to my visit. Very professional and made me feel comfortable while there.
Nov 20, 2014
I just would like to Thank you all for always making us feel welcome. We have been with you all for so many years that it feels like visiting with friends and not an eye appointment ;) You have done a great job over the years. Thank you again
Nov 20, 2014
The staff was friendly and efficient.
Nov 18, 2014
Every one was happy and smiling! That is a good sign when you walk into a business. Terri & the other lady (the one who helped me pick out my glasses) were very helpful & knowledgeable about my prescription. They even commented on how they looked & helped me pick the frame. Great group of ladies!
Nov 17, 2014
It was a good visit. The employees were verry understanding and helpful.
Nov 12, 2014
Excellent experience. I am writing in regards to the new Windsor facility. I received a same day appointment. The staff and Dr were very nice and friendly. The facility is brand new and the equipment appears to be top notch. The Dr was very knowledgeable and handled my normally complex prescription with ease. My contacts and glasses were ordered the same day. As well as, he gave me sample contacts to use for the time being. I highly recommend Alpine Vision. TommyQ
Nov 10, 2014
Everyone was so nice and helpful. The Doctor understood my needs. The only thing during the visit is that when I was checking out to order my contacts the receptionist kept trying to sell me glasses. I had asked the dr if I needed to get a back up pair and he said I didn't have to. The girl up front would not stop trying to sell them to me when I advised her what the doctor said. I am not ready to buy glasses and if I wanted I would buy them or ask about them. If I was a new patient to their office this knowledge would be helpful but I have been going to htis office for years and every year it is a push for me to buy glasses. This is the only complaint I have. Everything else was wonderful and I will still be a customer for Alpine Vison.
Nov 8, 2014
Do not change a thing. Morgan was exceptional, as was Emily. This was my first visit I am new to the state and area.the exam went well and I would highly recommend alpine vision to anyone looking for vision care.
Nov 7, 2014
The staff and doctors are great. I don't think you need to change anything.
Nov 7, 2014
This was my first visit and I was pleased. I will be back.
Nov 6, 2014
I found your prices rather high. Discount frames would be great. RGIS does not pay much, but you accept their insurance. Monthly payment plans would help greatly.
Nov 5, 2014
My appointment exceeded my expectations. The front desk staff was friendly, helpful and efficient. Dr. Reuter was thorough, explained my vision needs, and offered several options. I was very happy with my visit to Alpine Vision!
Nov 5, 2014
Morgan was awesome! She spent lots of time for at least 3-4 days trying to help me and my husband get the best out of my 2 vision insurances.
Nov 3, 2014
Excellent customer service. All questions answered.
Nov 3, 2014
Awesome customer service.
Nov 3, 2014
MORE COMPETITIVE PRICING...EQUAL TO ABBA.
Nov 3, 2014
I was told they took my insurance on the phone, it wasn't until after the exam, picking out glasses, and already an hour and a half into the appointment, I was told they did NOT accept my insurance but would give me a discount to compensate. I felt the glasses and exam were very expensive compared to other places and telling me my insurance was accepted is a complete scam to get me in the door. When it was my turn to meet with the person who sells your the frames and lenses, they acted like it was a big imposition to wait on me because they were busy, but i had an appointment!! I would try other places first.
Oct 26, 2014
The kids felt comfortable with the optometrist.
Oct 23, 2014
I feel the service that was given to me was very good, so in my opinion I would not change a thing. Thank you Monica
Oct 20, 2014
I have no complaints. What a happy world this would be if everyone was as wonderful as the doctors and staff at Alpine Vision. Thank you all so very much. Kathy
Oct 20, 2014
I love this place! Excellent service, very professional. Always on-time, answer all my questions.
Oct 18, 2014
I love Alpine Vision! I've never had a bad experience, the doctors and staff are always so friendly, efficient, and caring.Thank you so much for another pleasant annual visit. :)
Oct 16, 2014
Everything from beginning to end was perfect. Everyone was friendly and extremely helpful. I left feeling I made the right decision in using Alpine Vision.
Oct 13, 2014
The available hours of the doctor make it hard to get things fixed if they aren't correct when you leave. I went to get my eyes looked at because I had headaches and knew I needed a new prescription the contacts I was given to try were so wrong that I couldn't even wear them a day and now I have to wait a week for him to be back and start the process over. And I had to pay out of pocket so it makes it a bit more frustrating!
Oct 11, 2014
I appreciated how helpful and knowledgeable the staff were. They made me feel very comfortable even though it was my first time at your facility.
Oct 10, 2014
The doctor was extremely nice and explained everything clearly. He was friendly and made my daughter feel comfortable.
Oct 7, 2014
I asked about buying some contacts and we briefly discussed the strength of the prescription as well as my concerns with wearing them daily. The dr told me to try a pair on, slightly less than my current prescription to make sure I could see. I was charged $40 for a contact fitting without being informed of the charge beforehand. Had I known of the out of pocket contact charge I would have just used my current prescription as I did not need to learn anything new about the use or wear of contacts. I wish this would have been discussed before it was just done and charged.
Oct 6, 2014
The staff and doctor made my visit very comfortable and pleasant. Super team.
Oct 6, 2014
Very friendly staff. Dr. explained my eye health very thoroughly. Will definitely recommend Alpine Vision.
Oct 4, 2014
Less glare on mirrors in the front waiting area.
Sep 27, 2014
Very good services. Trusted and competent
Sep 23, 2014
It would be nice to have a cup of coffee with an early appointment.
Sep 23, 2014
Everyone was so friendly and professional. I felt I received the most thorough exam I have ever had. So glad your office is now open and serving the community. Thanks!
Sep 22, 2014
Staff went out of their way to help me get an appointment on very short notice. We I arrived, I was pleasantly greeted and then professionally treated during my visit. My Dr. was very complete in his exam, all the while remaining personable. Thank you to the entire team.
Sep 20, 2014
Things went well, seen promptly and my eye health was discussed with me before I picked out frames for my new glasses. The front desk staff was helpful in choosing frames as well as walking me through my options and warranties for the types of lenses I wanted. Alpine Vision is not close to my house but I like it enough to keep coming back.
Sep 20, 2014
Your frame selection seemed a little dated but the service was top notch!
Sep 17, 2014
A little pushy on adding additional features for glasses; this really increased the overall cost and I didn't want to spend a whole lot of money. Total cost was $1200 for 1 pair of glasses, but came down to $240 with my VSP plan, thank goodness.
Sep 15, 2014
The overall atmosphere was quite pleasant. Keep it up...
Sep 15, 2014
I truly appreciate Dr. Phil and his finding answers for me to improve my vision.
Sep 15, 2014
Since I don't have my new glasses I can't very well rate you.
Sep 8, 2014
I love this office. The staff is just wonderful. They are always very helpful and kind. I have 4 kids and myself. They are super patient with all of us and I would never go anywhere else!
Sep 8, 2014
The service at the Windsor location is excellent!
Sep 8, 2014
Staff was friendly and knowledgeable. Eye doc is educated and informative. Would highly recommend to anyone in need of eye care or just routine check up....
Sep 4, 2014
The girls up front were very nice and helped me right away by the time I found glasses they called me back I was in and out of there very quickly very good experience
Sep 4, 2014
Dr. explained all he was doing & why some things exist. Especially liked the eye medical statement given at the end.
Sep 1, 2014
I still am amazed how stinking expensive lens are. Even with my old frames and insurance, my bill was $300!
Aug 30, 2014
I'm always VERY pleased with the treatment and customer service - I'm greeted by my nickname, even though I may only come in once a year. Staff obviously cares and it shows. I especially thank Suzanne for her advice and great taste in choice of frames!
Aug 29, 2014
Everyone was very friendly and professional and as my appt a year ago I will return to see you in one year. Thanks
Aug 22, 2014
everything was as good or better than any other office. Thank you.
Aug 18, 2014
I was referred by a co-worker who told me that she had had a good experience and thought I would, too. I have already referred someone else myself as a result of the positive, professional experience.
Aug 18, 2014
5 of us were in and out in under 1 1\2 hours!! The entire staff was a pleasure and I was very happy with the whole experience. Thank you all :)
Aug 18, 2014
The staff at Alpine Vision is incredible! Besides Hannah's appointment, I requested an appointment for her friend on the same day when we arrived at the office. The staff was friendly and accommodating. I so appreciated their flexibility and willingness to assist us. Also, we got a great deal on contacts and glasses! Thank you so very much! We love Alpine Vision!
Aug 18, 2014
Dr. Phil was very thorough and helpful. I appreciated his experience regarding retina issues to be able to help me. Thank you, Dr. Phil!
Aug 15, 2014
Dr. Phil is a nice addition to the Alpine staff.
Aug 14, 2014
Always happy with the folks and service at Alpine.
Aug 13, 2014
Other than what I had talked about on filling out the info on the web and making note to not include dashes when filling in your SSN.
Aug 13, 2014
I have been seeing eye doctors my whole life, and have to say this was the best visit to date. Speedy service friendly people.
Aug 12, 2014
Very enjoyable and relaxing. Thanks,
Aug 11, 2014
Not sure I'd change anything. Everyone there is wonderful, very helpful, friendly and makes you very comfortable. AND Suzanne is the bomb!!! She always has a smile on her face, ready and willing to help. She has adjusted my glasses so many times and never gets impatient. She remembers everyones name too....truly a remarkable lady!
Aug 8, 2014
The staff is friendly and knowledgeable. I like the way they make copies of my statement attached to the rebate form with a thorough explanation of the rebate process.
Aug 7, 2014
Even though I came in a day early they were willing to squeeze me into their schedule. Thanks
Aug 1, 2014
I have been going to Alpine Vision for 8 years and have always had a fun experience with the staff and a very thorough exam. I get a new pair of glasses every year and I have never had anything but perfect vision!
Jul 27, 2014
Although you provided very good service, I thought your prices were a bit high, even with a discount card. I feel that I should have shopped around for price comparisons.
Jul 26, 2014
I have used several different optometrists in the springs. This is the first practice that I can see myself continuing to use for years to come. The entire staff is punctual, polite, and professional. Also, there are no hard pressure sales which I truly appreciate!
Jul 25, 2014
I've always enjoyed visiting your office. Been there a few times to have glasses adjusted or fixed. Everyone has always been friendly, and it has been a pleasure.
Jul 20, 2014
I was very pleased with my appointment and the service I received. My manager recommended you all and for good reason
Jul 17, 2014
My husband and I were very impressed with the excellent customer service. We felt very comfortable and had all of our questions answered.
Jul 16, 2014
I was referred to your establishment by someone I work with, I absolutley love your office staff and Dr.'s! I love that you text me my appointment reminders and that my son and I received an email on our birthday! It is not about the email but it shows how you all go above and beyond to make us feel special, even though we know you have hundreds of patients. We thank you for what you do, but mostly HOW you do it!
Jul 16, 2014
I love this practice from the schedulers to doctors to techs. The atmosphere is inviting and friendly, and the staff is great.
Jul 12, 2014
As I have come to expect, every thing was great. THANK YOU
Jul 11, 2014
Very friendly and pleasant. Comfortable atmosphere. Would like to see greater variety of magazines, such as Time, Newsweek, etc.
Jul 10, 2014
Appreciate all the reminders of my 8AM appointment.
Jul 9, 2014
The doctors and staff are always fantastic!
Jul 9, 2014
It was great coming in and actually feeling like you all knew what your were doing and saying. This made me feel so much better after the fiasco at the other eye place I had tried. Thanks a bunch.
Jul 7, 2014
Great staff & service - thanks.
Jul 4, 2014
Dr Reuter is very thorough and very nice
Jul 3, 2014
My family and I have been using Alpine Vision for several years and I have always appreciated the services I received and the flexibility in scheduling. I would like to see more "sales" so my out of pocket isn't so costly :) Thank you Alpine Vision
Jul 1, 2014
You all do a wonderful job there in the Falcon office. It is always a pleasure to see you. I really don't feel that there needs to be any changes made. Gonna miss Dr. Reuter, but his move will be a good change for him and his family. Wish him lots of luck on his move and getting settled in Windsor!
Jul 1, 2014
The staff is terrific and they have lots of frames to choose from. Finally adult frames that fit a smaller face
Jun 30, 2014
I got too many reminders for my appointment. My husband and I each got several emails and reminder texts for my appointment. Otherwise, everything was great.
Jun 26, 2014
I was referred to your office by a friend of mine and that was about 3 years ago. You have a fantastic staff, selection of glasses for all prices, and I absolutely love the friendly atmosphere! Every time I have needed something, even if it is as simple as getting a screw tightened in my glasses, or a pair of contacts because I was going on vacation and needed a pair to get me through to making an appointment, you guys have been there!
Jun 20, 2014
I am very satisfied with your services and really can't think of any way you could improve.
Jun 20, 2014
I continue to be very satisfied with my experience at Alpine Vision.
Jun 19, 2014
Everything went great...answered questions; didnt have to wait...great service.
Jun 19, 2014
Stock your shelves with better eye glass loops like chums
Jun 18, 2014
I thought the customer service was excellent. Because this was the first time ever getting glasses I didn't realize that I could have had the exam at AV, but then could have bought frames and/or lens somewhere else, which turned out to be much more expensive than I originally thought, and I don't remember it ever even being an option when I was sitting down with them. This was a little frustrating after the fact. Otherwise, it was a very nice place and everyone was awesome to work with.
Jun 16, 2014
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When filling out online forms, making social security number optional rather than mandatory to submit the form would be helpful for children's forms. Everyone was very helpful and friendly and we appreciate the knowledge gained about our eyes!
Jun 15, 2014
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I have always been pleased with my visits to your office. I am treated well and understand what my vision problems are. Thank you all.
Jun 13, 2014
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My vision did not change and everything checked out good. There was no check of how my current contacts fit and I've been happy with the brand I've been wearing so no change with those either. I feel that I should not have be charged a contact fitting fee.
Jun 10, 2014
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It would have been helpful if you could have given the price for three month contacts instead of just the dailey contacts.
Jun 7, 2014
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Thanks, Ty, for helping with my glasses prescription. I do wish that you had allowed me to pay for it. I am just appreciative of your help.
Jun 6, 2014
The doctors are great and the staff are amazing. They have the technology to take care of your eye care needs and excellent customer service that lets you know that you are a valued client. A+++
Jun 5, 2014
Always pleased with the service and Dr Arbaugh
Jun 5, 2014
Always pleased with the service and Dr Arbaugh
Jun 5, 2014
This is a tough question. I cannot think of anything that needs to be improved upon. The customer service is excellent. I appreciate that I don't have to contact the insurance company; that I don't have to wait too long; that the doctor and his assistant are so thorough and I never feel rushed. Great customer service!
Jun 4, 2014
I would like to commend their newest assistant, I always have a problem with the pressure test, however she was very professional and got me through that shot of air quicker than most others that I recall. I greatly appreciated that.
Jun 2, 2014
I've gone here for a few years. I have never had an issue with staff or service. I recommend this place all the time.
Jun 2, 2014
Thanks for helping out the Vet Adm
Jun 1, 2014
Everyone was professional and prompt.
Jun 1, 2014
Entire staff was friendly and professional. I had a couple of extra questions that were answered to my complete satisfaction.
May 29, 2014
I had a great experience at Alpine Vision and I always have!!!
May 27, 2014
Everyone was very helpful, friendly, and professional.
May 24, 2014
the rep were all very nice
May 22, 2014
I went to your office because I felt like you had worked with my son on his glasses in the past, and you were approved for my insurance.
May 20, 2014
Staff was great, friendly and cheerful.
May 16, 2014
Thanks for great service as Always!
May 16, 2014
I've been going to Alpine Vision for many years and actually look forward to my visits. The staff know me by name and know my preferences in choosing glasses. They anticipate my needs/wants before I even arrive, and I'm always treated with respect and understanding. They bend over backwards to figure out the best way to maximize my money so I get the very best product available. Yet it's the personal connection that I feel with everyone at Alpine that keeps me coming back year after year despite now living out of state. They're that good!
May 15, 2014
I had a great experience! You corrected my diagnosis, saved me a lot of money,and most importantly, have helped me to see better!
May 11, 2014
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Always great at Alpine Vision!
May 10, 2014
Always a great experience!! The doctors and the staff are very knowledgable. I particularly love their upbeat attitudes!!
May 9, 2014
Everyone was professional and courteous
May 5, 2014
Everyone that we dealt with was very curtious and pleasent to deal with. The options that we had for our glasses were explained to us very well,
May 5, 2014
The staff is friendly, knowledgeable and organized! My children enjoy going to their eye exam appoinments!
May 2, 2014
The staff is friendly and helpful!
May 2, 2014
I have no comments. Other than it was great! Very friendly people, no waiting to speak of. They explained the testing that they were doing very well. I would tell everyone I know what a great and comfortable place you have there. I am glad that Mark's company does business with you all! Thank you and blessings, Catherine Kimball
May 1, 2014
Everything went well - very happy with the visit and customer service
Apr 30, 2014
I appreciated the thoroughness I left feeling informed about my vision and the health of my eyes .
Apr 25, 2014
Nothing I can think of. Staff is great!
Apr 21, 2014
Everything went great. Cannot ask for better service. It's a pleasure going to your office.
Apr 20, 2014
Pleasant experience as usual. Awesome staff!
Apr 19, 2014
Everyone is so friendly there.
Apr 16, 2014
Very good all round....excellent staff
Apr 13, 2014
Love the eye doctor, but my son and I were there for almost 2 hours for our appointments, so I would appreciate it if we could have been done more quickly.
Apr 11, 2014
We always enjoy our appointments with your office staff and Dr.s!
Apr 11, 2014
Not sure why I never was given a receipt. Also my insurance gives me an allowance and not clear if that was applied. I also was told the contacts I may wear are same price anywhere. I found them for half the price elsewhere.
Apr 9, 2014
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Should have been advised I advance of the paper work that needed to be complited
Apr 7, 2014
Your staff is as helpful & knowledgeable as they are friendly. It was a pleasure meeting you all. Thanks, T. Lass
Apr 7, 2014
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Super helpful. Very concerned that I get my glasses and prescription just right. I walked out feeling very well taken care of.
Apr 6, 2014
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Been going to Alpine Vision in Falcon for years. Love it! Always a quick visit, on time, and so friendly.
Apr 6, 2014
You listen to my needs. You are flexible and incredibly responsive. I am a very commited customer.
Mar 30, 2014
That lady at the front who helps with frames and fittings is AWESOME. Great sales person too. I always spend way more than I expect and she makes me feel great about it!!
Mar 27, 2014
your staff is great but it is very expensive, my co workers with the same insurance often tell me they pay nothing. I understand that I have to pay for progressive lenses but still 500 out of pocket just for me seems high
Mar 24, 2014
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Great Experience Every Time
Mar 24, 2014
My 13 year old daughter was a first time contact lens patient and was nervous about wearing contacts. I appreciated the patience and "light-hearted" atmosphere of the staff. She struggled but finally was successful in removing and reinserting her lens. After 3 days, she is happy wearing contacts.
Mar 22, 2014
doctor was abrupt with me. I doubt I would go back to Alpine vision.
Mar 19, 2014
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Suzanne was very professional and helped me select just the right frames. Thanks!
Mar 19, 2014
I have referred several people here. I love the staff and docs! Thank you
Mar 18, 2014
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Perfect service, the only complaint is the price quoted for the glasses. Can't imagine a pair would cost $950 before insurance... I am going to compare prices at other places. Maybe you are right on. I have never prices glasses before..
Mar 15, 2014
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I'm a returning patient. I hate filling out forms, it would be nice if you provided me a form that I could read through and correct what has changed or is new.
Mar 15, 2014
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Bigger eye glass selection - increased selection
Mar 6, 2014
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I appreciated the thouroughness of the exam. The staff was friendly and expert. Also respect that I wasn't "up-saled" into something I didn't need.
Mar 5, 2014
When I came out of the Doctors office my wife and the "sales lady" were about done with the transaction. I decided I did not want the transitional lens and she late told me I was to late after I spoke up she then took it off. I understand it is her resposibility to show us what we could get with our glasses but I felt like I was buying a car and she wanted to sell me all the options. after I seen the Doctor he said my prescription was to strong for my left eye. When I said I want to shop around the "sales lady" told me I could go to lens Crafter if I wanted but she said it was a bait and switch and that is totally illegal. I do not think it is very profesional when sales people talk bad about the competition. So they talked me into getting my new prescription for my glasses and we paid and left. As I thought more and more about how we were treated I decided I did not want want my new lenses through Alpine Vision. After my wife and kids get what they need we will not come back.
Mar 3, 2014
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Great experience...They knew who we were as we walked thru the door. The Doc was great, answered questions and thoroughly explained the outcome of my exam. No pressure to buy specticles in the office.
Mar 3, 2014
You overcharge on some glasses and options for glasses.
Mar 1, 2014
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You don't have to change a thing! Excellent treatment here and love the dr.
Feb 27, 2014
Pleasant and very helpful staff.
Feb 27, 2014
Great place they even helped me pick out new glasses!
Feb 24, 2014
Fantastic doctor and staff.. Permanent customer for sure!!
Feb 24, 2014
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I hear about laser corrective surgery a lot, but it was never mentioned. Would like to know my eye doctor's opinion on this procedure.
Feb 24, 2014
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Being new to Colorado Springs I didn't know of any eye Dr.'s I picked Alpine and I was pleasantly surprised with my choice. By far the most friendly office I've ever been in. They really made me feel like they cared about my individual situation and concerns. The process was speedy and I had almost no wait time between being seen by the tech and the Dr. I will certainly be going here for years to come.
Feb 23, 2014
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Both my husband and myself enjoyed our experience.
Feb 23, 2014
Everyone is friendly and helpful and make you feel comfortable.
Feb 22, 2014
We have referred several family and friends to you and they enjoyed the service and the care
Feb 19, 2014
I will never come here again horrible the doctor doesn't call back and is rude and doesn't give you any any other option!!!! I will never go back!!!!!!
Feb 17, 2014
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Staff and doctors are always courteous. Always a great experience.
Feb 17, 2014
Thank you for working me with out an appointment.
Feb 16, 2014
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Nothing I can think of... always top-notch service!
Feb 15, 2014
Really like the office- friendly staff. Really appreciated the lady who helped me pick out frames, she was a huge help. Picking out frames is not my thing
Feb 14, 2014
I've been going to Alpine Vision for years. ALL the staff are friendly, helpful and knowledgeable.
Feb 13, 2014
Thank you to the professional and courteous staff at Falcon Alpine Vision!
Feb 10, 2014
The only thing we would change is not having to wait for our appointment and not having the person helping us with our glasses walk away multiple times to answer the phone and start calling about a different clients insurance, etc. It just seemed like we spent an extra 20 minutes there waiting for phone calls to be finished so we could compelte our order.
Feb 10, 2014
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Concerned about what my reading distance will look like because I forgot to mention I have trouble with that reading music while I play bass guitar or piano. Thank you, Elva Angelita (ANGIE) Graybeal Don't understand my prescription. Am I more or less near or far sighted? Have my eyes changed? If so in SIGHT how? Only thing I was told was I now have a trace of cataracts no surgery needed for 10 years.
Feb 10, 2014
Everyone was very friendly and helpful. I wouldn't change anything.
Feb 7, 2014
I wish we were informed ahead of time that our visit was not necessary and instead could've gone straight to an eye surgeon for eval and surgery. This would have avoided longer waiting for my cataract surgery which is of utmost urgency.
Feb 5, 2014
The doctor was very nice. However, we were in the building for over 2 hours, most of the time sitting in the waiting area.
Feb 3, 2014
I have been a patient for over 10 years and have ALWAYS received the best of service. Your doctors are awesome and your staff friendly, supportive, helpful and conscientious! Special thanks to Dr Young who diagnosed my BRVO and explained it so thoroughly. Alpine Vision saw me right away and treated me expertly!
Feb 2, 2014
♡this office... everyone is friendly and helpful!
Feb 1, 2014
Very good at explaining options and pricing. Very friendly staff
Jan 30, 2014
Such a caring and informative staff. I also love the detail that goes into helping me pick out stylish glasses! I wouldn't go anywhere else!!
Jan 30, 2014
The young lady doing my exam was very professional. She explained what she was doing each step of the way. I appreciate knowing what each test is for.
Jan 29, 2014
The staff and doctors at Alpine are always friendly and professional. We enjoy our visits.
Jan 27, 2014
I walked in to make an appointment and they were able to see me right then. Very thorough. I did get new glasses plus they fixed my glasses that I purchased elsewhere. Happy to recommend them to anyone.
Jan 27, 2014
Thanks to the Alpine Vision Staff for their excellent service.
Jan 27, 2014
Every thing works very well for me. I do not see any reason to change.
Jan 26, 2014
I have always been treated well, have been well taken care of and the staff is amazing; very friendly!
Jan 25, 2014
Have always had excellent service at both Alpine Vision locations.
Jan 25, 2014
I know there are many options in Colorado Springs, but I doubt that you will find a more friendly, professional practice than Alpine Vision!
Jan 24, 2014
I live north of Falcon 7 miles and it would be helpful if I could get all my vision needs met at your Falcon office without having to go into town at the other office for further exams. Yet I understand the expense
Jan 23, 2014
Thank you for seeing me on short notice.
Jan 20, 2014
From the moment you walk in the door you are made to feel valuable and comfortable. All of the personal were very quick to help or answer questions. A very excellent experience.
Jan 13, 2014
Helpful and friendly, nice to see someone still appreciate that. Thanks
Jan 13, 2014
I've been both a patient and customer of Alpine Vision for years and they have always been amazing. Personalized service, great information, wonderful selection and superb staff.
Jan 13, 2014
Excellent visit!! Recommended Alpine Vision for my daughters next eye appiontment.
Jan 12, 2014
Great job thanks for all of your help. I thought seeing well again might not happen. You made it easy and I can see agaun. Wahooo!!!!!!!
Jan 12, 2014
If payment options were available that would have been very helpful to know.
Jan 11, 2014
I had to ask about how they arrived at the total and they forgot to get my co-pay. Everyone makes mistakes, but the standard should be to walk a person through how the total was arrived at.
Jan 11, 2014
I love the staff and care I receive
Jan 10, 2014
Always friendly and professional!
Jan 10, 2014
Very happy with here...thank you all for your professionalism!
Jan 10, 2014
Dr. Reuter is friendly and attentive in the exam room. He and his staff are quick with a smile. When it came time to order contacts, I politely said I was uninterested in ordering at the time and the lady helping me said, "Just give us a call when you are ready to order. She didn't nail me down about ordering at the moment. What a relief!
Jan 10, 2014
I waited 1 hour and 15 minutes to get in for my appointment. Evidently the lady got my appointment mixed up with my husband's. The office needs to do a better job with keeping patients on schedule. I had to ask the desk if they forgot me.
Jan 9, 2014
I arrived 25 mins early and was taken in given my eye exam 15 mins before I was supposed to be there. Great group of folks there!
Jan 9, 2014
You guys and gals are awesome. Your flexible to my scheduling, made sure that my eye sight was the best possible. Overall the best eye doctors and Office staff in the state.
Jan 9, 2014
I always appreciate the friendly professional staff.
Jan 8, 2014
I appreciate everything the staff has done for me. They have been extremely cordial as well as helpful.
Jan 8, 2014
Two of the eye machines were not working properly, so it seems unfair to pay the same rate for the doctors visit if the equipment cannot be used to scan for health information.
Jan 8, 2014
The only problem was that the eye chart was poorly illuminated so the contrast was quite low. This will certainly reduce the visual acuity obtained.
Jan 8, 2014
I always enjoy my visits. You guys make the visit pleasant.
Jan 8, 2014
Excellent service as always
Jan 8, 2014
We had a misunderstanding when scheduling these appointments. Suzanne was very anxious to have us schedule them before our insurance switched over to Tricare Prime. What left us shaking our heads was that she didn't help us through the process that we would be responsible for two $20 co-pays, where had we waited one month for the appointments that Tricare has no co-pay for bi-annual exams. Both our children have excellent vision and this was to be a routine check-up. So we will eat the $40 and chalk it up to experience and be wiser not to rely on the staff to aid us in making the best decisions for our family's eye care.
Dec 29, 2013
I think you guys are doing a great job. There is a nice selection of the most recent styles and brands. No complaints here!!
Dec 29, 2013
Your staff is great, helpful, cheerful, professional and very courteous, and the doctors are also great.
Dec 26, 2013
The staff at Alpine Vision is always very polite. They treat us like family!
Dec 26, 2013
Great service I'm glad that I decided to use alpine vision for all my vision needs.
Dec 26, 2013
Excellent staff, doctor, and eye glass selection.
Dec 20, 2013
Exactly what you would be looking for in Eye Care service
Dec 16, 2013
I'm very pleased with the service I recieved. The doctor was great. Thank you.
Dec 15, 2013
Excellent customer service and all staff very professional.
Dec 13, 2013
Great visit. I was a few minutes early and went right in. Only a minute wait for the doctor after i had been taken into the exam room.
Dec 13, 2013
Everyone is so helpful & pleasant. Happy Solstice, Merry Christmas & Happy New Year!
Dec 13, 2013
Everyone is always wonderful there!
Dec 12, 2013
Everyone was fabulous and friendly. They were helpful in giving opinions which I have always loved and needed.
Dec 11, 2013
The clarity of the explanations relative to my particular condition is always excellent and very much appreciated. One of my other medical relationships gives me the feeling of just being one of the herd that has to go down the chute as quickly as possible. Thanks again for the personalized care.
Dec 11, 2013
Dr Arbaugh is supportive patient and understanding. Office was very accomodating.
Dec 7, 2013
Maybe Carry A More Economical Line Of Glasses.
Dec 5, 2013
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Thank you for fitting me in for my appointment on such short notice and more importantly working my issue with calling the Rx into the Pharmacy with short notice late in the day yesterday. :-)
Dec 5, 2013
excellent from start to finish. I think the only piece that could use work is to delineate the price options of anti glare,etc. Is there only one option or are there various levels?
Dec 4, 2013
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All of the staff were nice and easy to talk. The pretty young assistant I had made everything quite easy and effective, and the actual doctor was friendly and patient. No complaints.
Nov 29, 2013
Chris, You were wonderful and I so appreciate your kindness and help with the pheriphery exam. Staff was great also. Thanks much
Nov 28, 2013
pleasant and timely. Nothing to change or add.
Nov 24, 2013
The staff are amazing and helpful, especially when picking out options.
Nov 22, 2013
So happy to get two extra sets of contacts per year approved by my VSP insurance plan. Thanks, Suzanne!
Nov 22, 2013
Love it at Alpine Vision !
Nov 22, 2013
Pleasant courteous and prompt service
Nov 20, 2013
I felt like one in the family. You sense your integrity and dignity.
Nov 17, 2013
I was very pleased with my visit to Alpine Vision. I did not know what to expect since I choose your office from a FEP Blue provider listing. It is a comfort to know I have found reliable eye care in the Colorado Springs area. I also appreciate the referral to Dr. Haas so that I can get my cataract problem fixed. I went there yesterday and was very please with my visit. I have surgery next Thursday, November 21. Thank you, Judy Williams
Nov 15, 2013
Thanks for the professionalism and courtesy! I always enjoy my visits with you guys.
Nov 14, 2013
The care my wife received was excellant.
Nov 14, 2013
improve wait time. If there is a set appointment time then a customer should be seen within 5 min of set time.
Nov 13, 2013
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Don't keep interrupting the person who is helping you get your glasses. Say excuse me I have question and I am sorry to interrupt you!
Nov 13, 2013
Everyone was freindly. My experiance was a positive one.
Nov 12, 2013
Excellent service from the entire office.
Nov 11, 2013
I called about having floaters in my right eye and was treated to excellent service. the Office staff were very helpful and Dr. Reuter explained everything to me in very clear terms.
Nov 11, 2013
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LESS COMMUNICATION (text messages, e-mails), please!!!
Nov 10, 2013
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The staff and doctor at this location are great! Very welcoming and we're able to answer any questions I had. I definitely will be coming back and will be referring my friends and family here! Thanks Alpine Vision for such a great experience!
Nov 9, 2013
they tried to push new glasses, when they were not needed. also for twice the as walmart
Nov 5, 2013
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The entire staff at Alpine Vision had a smile on their face when we walked in the door. They were fast efficient and very friendly. I have already started spreading the word to family and friends that this is the place to go for all their vision needs.
Nov 3, 2013
I would recommend alpine vision to friends.
Nov 2, 2013
I appreciated that they were able to get both children in at the same time. Very pleasant office
Nov 1, 2013
The reception staff are always friendly and courteous and Dr. Reuter is as nice as the first day I started seeing him, at least 5 years ago.
Oct 27, 2013
Receive 3 reminders of appt at 3 pm. Arrived 15 mins earlie and waited till 3:30 before leaving.
Oct 25, 2013
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Shaney Matthews is such an excellent VT! I am so glad we found her. Her energy and kindness are contagious and her work with my son has been amazing! Thank you for all of it, Shaney!
Oct 25, 2013
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I love coming to Alpine for my eye exam. Dr. Chris and the whole staff is sooooooooooooooooooo professional. Thank God that there are still such people in the world. It makes such a BIG difference in my visit with you all.
Oct 23, 2013
This was my first visit, I had an emergency and the folks at Alpine got me scheduled very quickly. Turned out that I had to be sent on to a retina specialist, but thru the whole process Alpine staff were extremely helpful.
Oct 21, 2013
I love the professionalism and kindness at Alpine Vision. Each person really works to make my experience a great one.
Oct 17, 2013
I specifically scheduled an exam with Dr Reuter. After the preliminary tests, I was seated in the exam chair and another Doctor came in to do the exam. I said no thanks, I will re-schedule. This was a big waste of my time. My customer loyalty is to Dr Reuter, not to Alpine Vision. I expect this to not happen again or I will find a new clinic.
Oct 17, 2013
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Friendly service and accorate
Oct 13, 2013
Very pleased--I had not seen Dr.Rueter before but was very satisfied with him & visit.
Oct 9, 2013
Very friendly staff! As a new patient to your practice, I felt very welcomed and that my concerns were being heard and acted on.
Oct 9, 2013
Suzanne who helps with glasses was amazing! I also really appreciated the time the doctor took with me and the patience he had. Going to the eye doctor is a big stressor for me, but he did great helping me relax and explaining very clearly all of my options.
Oct 8, 2013
Your service has been wonderful the last ten years!
Oct 7, 2013
Excellent service, no changes needed.
Oct 6, 2013
Everything was great. I really like working with everyone there. 5 stars!!!
Oct 5, 2013
Everyone was very courteous and very professional.
Oct 4, 2013
Everyone on staff is friendly and professional and will make sure you are satisfied when you walk out the door.
Oct 3, 2013
Staff is always friendly & helpful...Dr. Is very personable & has a good sense of humor while still being professional & thorough.
Oct 1, 2013
Always accommodating and friendly!
Sep 27, 2013
As usual great service! Thanks! Eva Rich
Sep 23, 2013
We have been patients of Dr Reuters for 11ish years. Wouldn't go anywhere else! The staff is always helpful and friendly.
Sep 22, 2013
Always friendly and great at explaining everything.
Sep 22, 2013
Very pleased with Alpine staff and services. Thank You. Terry Rich
Sep 22, 2013
Everyone there were very helpful. All my needs were met. Thankyou all.
Sep 20, 2013
Excellent service. Like the Dr.
Sep 20, 2013
Extremley comfortable office, and staff. Dr. Ty did a great job!
Sep 20, 2013
Courteous,friendly staff. They were able to fit me in even though I showed up on the wrong day.
Sep 19, 2013
Great staff and a great doctor. All involved were very helpful and the information they provide was great. I ordered a pair of glass which should be deleiverd in a timely fashion. Overall very pleased with my experiance.
Sep 19, 2013
I am a physician and will be referring patients. I was impressed with your services.
Sep 17, 2013
unfortunately i did not try on my glasses after the young man tightened the temples . . . i'll be back in!
Sep 15, 2013
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You guys were great! Love the playroom/tv for my kiddos to be entertained while my oldest had his appointment!
Sep 12, 2013
No change needed. My granddaughter is hyper and everyone there was very good at working with her.
Sep 11, 2013
I have to be honest with you guys. I was very disappointed to find out that VSP is making people send in their frames to have lens put in. I watch two other people have to walk away without ordering new lens due to this. I understand it's not your fault but what are those of us to do about the issue? Buy another pair of frames at full retail? I'm not sure that's an option for most. I know I can't wear my old pair while I wait for new lens to be placed in my current frames. I would have massive headaches, etc. I sure wish that there was a better solution to the problem other than buying new frames. I feel for the most part that insurance is a scam for the most part anyway but it sure would be nice if you offered some sort of deal on pricing for a second pair. I'm not sure what the perfect answer is to this issue but I can't be the only one affected. It seems that VSP has found a way to keep their customers from getting new lenses in my opinion. I know this isn't your fault ultimately
Sep 9, 2013
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The exam area and machines could be more handicap access able. The doctor who administered the exam was very patient and did not make me feel rushed at all. The young man who helped me select new frames was very helpful.
Sep 9, 2013
On time, requirements clearly explained and within budget.
Sep 8, 2013
Maybe Dr. Arbaugh didn't realize it but it would have been nice to be warned how much the prescription he ordered costs. with insurance it was $128! I didn't fill it. But Dr. Reuter helped me this Tuesday w/an alternative. Thanks!
Sep 3, 2013
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Kevin has been going to Alpine Visit for 8 years; their care for their patients is obvious!
Sep 1, 2013
Friendly staff and doctor.
Aug 31, 2013
very happy with everything
Aug 29, 2013
My vision check up was very smooth. The doctor took the time to explain what is happening to my vision as I get older, and made me feel that there was nothing to worry about. We didn't discuss other options, such as contacts or laser surgery, so if you want to know about those, you'll need to remember to bring it up (I forgot)
Aug 29, 2013
I still was not sure that the bifocals part of myg lasses was addressedclearly enough. Dr Arbaugh did not have my vision checked for reading up close as had been done before. So I am confused as to how my being able tos ee up close will be different.
Aug 28, 2013
Great. Dr. Reuter has been great in addressing my problem.
Aug 27, 2013
Excellent. Professional folks everywhere.
Aug 25, 2013
I have been seeing the folks at Alpine for over three years and they are alway personable, knowledgeable and concerned with our needs.
Aug 25, 2013
My appointment was to try to remove a foreign substance from my eye that was there for 2 days. The doctor at the nearby urgent care center treated me the day before but despite his efforts to wash out the substance I still had eye pain. So I contacted and scheduled an appointment the same day with Alpine Vision which was great. The doctor that treated me was able to quickly remove the substance although he never actually saw it. The skill and professionalism shown was impressive. We plan to change our optometrist based on this experience and the much closer location compared to the optometrist we currently see.
Aug 22, 2013
Thanks Ty- Can't wait for my new glasses!
Aug 19, 2013
The only thing I would like to see is more Men's frames to choose from.
Aug 19, 2013
I had a great experience with alpine vision! Everyone was very friendly. I didn't have to wait to be seen which was awesome! My appointment went quickly and they even helped me pick glasses so I wouldn't look goofy!
Aug 17, 2013
Would like to see a larger selection of frames, especially for narrow faces, so I do not have to go elsewhere to buy my frames. Also would like to see a lab on-site to cut down on the amount of time it takes to get new glasses.
Aug 15, 2013
Everything I came to accomplish was done in a pleasant and professional manner. That is why I am a return customer.
Aug 15, 2013
The service was fantastic and all staff were very customer service focused. Superb experience!
Aug 13, 2013
None come to mind, unless you want to start serving lattes. ;-)
Aug 12, 2013
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From Dr down the staff is excellent. My family and I have worked with Jennifer for several years and she is awesome.
Aug 12, 2013
It feels great to walk in and be greeted by name - and the staff actually REMEMBERS ME from my last visit.
Aug 12, 2013
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The staff was excellent and super friendly. Loved how they helped my husband learn how to use contacts and offered words of encouragement and helpful tips.
Aug 11, 2013
Always a pleasure. Great customer service & professionalism.
Aug 11, 2013
I have always been treated well by the staff. They really know what they're doing.
Aug 10, 2013
No comment. Excellent Services.
Aug 9, 2013
Everything at the appointment was fine.
Aug 9, 2013
Excellent, Excellent eye doctors
Aug 9, 2013
The service was excellent
Aug 7, 2013
We always have a good experience.
Aug 7, 2013
I feel that I received a thorough exam.
Aug 4, 2013
You and your staff have always treated me in a highly professional manner. This is the only Doctors appointment that I look forward to.
Aug 2, 2013
I was extremely happy with the service. Alpine was recommended to me by a friend as I was unhappy with my current eye care center. I would HIGHLY recommend Apline.
Aug 1, 2013
I came in thinking that all I needed was glasses but Dr Arbaugh diagnosed early signs of wet macular degeneration. He was very thorough in his explanation and kind. He referred me to a retinal specialist, including phone and directions. All of the staff were fantastic. Thank you. Betsy Gossage
Jul 31, 2013
I always have a positive experience when I visit Alpine Vision. Per this question, the only thing that I would like to see more of would be a wider selection of sporty sunglasses - preferably the brands Wiley X and Oakley. However, this is not what I would consider a concern, rather just something very tiny in the grand scheme of the entire company. Alpine Vision is the only place I've purchased any eye related products such as exams, regular glasses and sunglasses. Wiley X has always been my preference, but this time around I went with Oakley based on the rather overall recommendations from your staff. Congratulations to all the team members at Alpine Wision.
Jul 29, 2013
I continue to come here because of the outstanding service I have consistently received from Dr R and all the staff. They have always gone out of their way providing additional services, such as staying after closing when I and my 3 kids were tired,and I was overwhelmed. Also, in the past they have repeatedly worked with manufacturing folks advocating on my behalf to get my incorrect tinting done correctly, even though it took multiple calls with the manufacturer. More recently, I was very overwhelmed with 3 tired kiddos, and staff "Mary" went out of her way to help me find what I needed without pressuring me to make a decision, even after closing. RE ? #3, My financial options could not be verified at the time of my appointment, so I did have to leave without a full understanding of what my options were. Changes: a wider variety of frame choices and the frame prices are a bit high. However, the quality of care makes me return over and over in spite of that.
Jul 28, 2013
We were very happy with every step of the process and think the doctors are yhe best we have ever trusted our vision to. They changed my life with a new contact option never explored by previous doctors...and now I can finally see perfectly!
Jul 28, 2013
i like that you give coupons and rebate forms and all the info to complete them!
Jul 25, 2013
This was my first time coming to Alpine Vision and the staff was great. I was never left out in the dark about my care and the financial part was explained before I left the office, which is always a plus. Thank you for giving me great care!
Jul 22, 2013
Love coming back every year!
Jul 18, 2013
When I made the appt, I was not told that it would be a substitute doctor. Although he was great, we come from years of military medicine and continuity of doctors was non-existent, so I am very sensitive with regards to having the same dr. If I had known I would have scheduled my boys on a different day. Like I said - the dr. was great, but because of past experience I would have made a different choice.
Jul 18, 2013
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This was actually my fourth visit to the office. I am happy that the doctor is making sure that the prescription is correct. I never feel rushed, and my concerns have been heard. 1st visit: exam 2nd visit: picked up glasses & contacts 3rd visit: follow up to have contacts checked (1st set of contacts weren't strong enough for distance and one was floating around my eye - had another pair ordered) 4th visit: got another set of loaner contacts - could see far, but not close up; dr. switched out one contact and sent me home with monovision contacts Will be having a 5th visit to check on the monovision contacts; optimistic that everything will be fine.
Jul 13, 2013
Thank you very much for helping me quickly pick out frames and lenses. I am very, very grateful for the gift of contact lenses for a year, since we lost our home. Excellent staff!!! Very efficient and helpful
Jul 12, 2013
I was pleased with the staff and Dr. A's attention/information to my eyes at the present time and future expections.
Jul 11, 2013
i would like to see some chum glasses holders in the store.
Jul 6, 2013
I thought everything was great!
Jul 3, 2013
Appreciate my eye doctors and their office. Always a pleasure.
Jul 1, 2013
Always clean, perky and most friendly
Jul 1, 2013
I was charged &89 for, what I understand to be, a contact lens fitting. After speaking to several people with the same vision insurance I carry, I would have been able to go to other reputable vision centers and received the same services I got from your office for a fraction of the cost.
Jul 1, 2013
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You have always been great to work with... thanks so much!
Jul 1, 2013
Alpine Vision is awesome. I have a somewhat different situation and they figured out what I needed.
Jun 28, 2013
I did discuss the text/emails with Dr. Arbaugh.
Jun 27, 2013
Great staff. friendly. helpful. Also the kids area is a bonus! Quick appt time and we had a coupon for $25 off plus the rebate for contacts.
Jun 24, 2013
Great atmosphere and low prices
Jun 24, 2013
I got right in for my appointment. The Doctor saw me quickly after the preliminary tests were done on my eyes. The staff helped me pick out some nice frames, then got the order for my lenses started. The appointment couldn't have gone any smoother. I highly recommend Alpine Vision.
Jun 24, 2013
Was pleased with everything.
Jun 24, 2013
Phil has Alzheimers and everyone was very accommodating and kind with him. Family was with him and explained his situation which helped. He was taken in on short notice and he will be heading to a memory unit in UT near our daughter. We have always been very pleased with the treatment and service that we received at Alpine.
Jun 23, 2013
Dr. Arbaugh was very personable, and professional. I felt confident he had done a good job and although I don't have my new glasses yet, I think they will be an improvement over my current ones.
Jun 21, 2013
Excellent service. Knowledgeable doctors and staff.
Jun 20, 2013
They took their time to explain everything, helped my wife pick glasses that look great, and ensured I was getting the best price on my contacts. I would recommend them to anyone with no hesitation.
Jun 17, 2013
You have an efficient process. Nothing needs to change.
Jun 15, 2013
Alpine Vision made my first legitimate "eye appointment" easy, enjoyable, and convenient. I'd go back for sure.
Jun 14, 2013
I don't think you could do anything better, the doctor and staff were all excellent.
Jun 13, 2013
great DR great people.I was treated very well
Jun 10, 2013
Well, it would be nice if the doctors change there schedule they let you know before your appointment. It seems I never get the doctor I ask for.
Jun 10, 2013
I am very pleased with Alpine Vision
Jun 9, 2013
Everyone is friendly. The assistant and Dr Reuter both asked good questions that showed concern and care for my needs. Appreciate all that you do in making sure clients are satisfied.
Jun 6, 2013
You guys are wonderful! We love coming and our daughter had a great time in your generous play room, thanks!
Jun 5, 2013
I've been in glasses since I was 12 and contacts since I was 13 or 14. Over the years I've seen probably five or six eye doctors. This is the first location that has corrected my astigmatism with contacts. The staff is always friendly and the doctors are always happy to answer questions or concerns. It's been such a relief to find vision care in the area that fits my needs!
Jun 3, 2013
The staff was warm and friendly.
Jun 3, 2013
I only think there is way too much paper work to fill out
Jun 2, 2013
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No changes need to be made. I was extremely satisfied with everything.
May 30, 2013
I fond out why I couldn't wear glass after all the money I spent on them. thank you
May 28, 2013
I do not believe Dr. Reuter understood what I was trying to explain to him regarding my vision. Also, I found the tone and manner of one of the staff unacceptable.
May 24, 2013
staff and service are great
May 23, 2013
The staff were very friendly and helpful.
May 23, 2013
The staff was helpful in explaining other options for my husband's glasses and not pressuring us to go with Alpine Vision. This was due to insurance that is not very good and the staff showed us ways of saving money on his glasses.
May 21, 2013
I think everything is well planned, I don't find anything I would want changed, I am satisfied with the services I received at Alpine Vision.
May 21, 2013
as it always is, everything was great.
May 13, 2013
Suzanne is awesome! The only thing that I noticed;I got two reminder txt mmessages the morning of the appointment. One is sufficient. i
May 13, 2013
Love you guyz...thank you
May 13, 2013
Shanee is the best! She is an asset to Alpine!!! I love her communication, her work with our son and her commitment to offering the best therapy possible!!
May 12, 2013
My first time there, everyone was very helpful and nice. Thank you
May 12, 2013
Nothing needs improvement!
May 11, 2013
I waited so long just for a brief interlude with the doctor. I also sat awkwardly and waited for him to put information into the computer. It was definitely a mixed-feeling appointment; They were kind, but it was awkward and socially uncomfortable.
May 11, 2013
Always enjoy my time at Alpine and have excellent perscriptions when I am finished.
May 11, 2013
very friendly and knowledgeable
May 10, 2013
Quick to get you in and out, always friendly and answers all of my questions. Highly recommend.
May 10, 2013
We truly love Drs. Reuter and Arbaugh and the entire Alpine Vision staff. They are always extremely friendly and very helpful. I would recommend Alpine Vision to anyone who needs regular eye checkups and especially for vision therapy. I will be forever thankful for their vision therapy program and the affect it had on my daughter and her education! Thank you Alpine Vision!
May 10, 2013
Caring and concern but also appreciation fort business.
May 10, 2013