Burnsville Family Eye Care

Dr. Andrew Mattson and Dr. Emily Ufken

Star Star Star Star Star 180 Reviews

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Reviews

StarStarStarStarStar great exam —    (Patient since Fri Mar 02 00:00:00 MST 2012)

very nice visit always pleasant place to come for an exam


StarStarStarStarStar Friendly, helpful staff. Dr. Ryba was personabl... —    (Patient since Mon Sep 18 00:00:00 MDT 2017)

Friendly, helpful staff. Dr. Ryba was personable and professional


StarStarStarStarStar Always professional and knowledgeable. —    (Patient since Mon Jul 20 00:00:00 MDT 2015)

Always professional and knowledgeable.


StarStarStarStarStar Quick, competent and cooperative —    (Patient since Thu Jun 22 00:00:00 MDT 2017)

Dr. Ufken was on time, cooperative and very competent. I would highly recommend her.


StarStarStarStarStar I highly recommend Burnsville Family Eye Care. ... —    (Patient since Thu Oct 16 00:00:00 MDT 2008)

I highly recommend Burnsville Family Eye Care. The entire staff is professional and welcoming--quality care at its finest!


StarStarStarStarStar Every thing was GREAT and my Husband & I learne... —    (Patient since Tue Jul 22 00:00:00 MDT 2008)

Every thing was GREAT and my Husband & I learned a lot!! Great staff!!


StarStarStarStarStar Great people very nice place. Emily found a pro... —    (Patient since Tue Jul 25 00:00:00 MDT 2017)

Great people very nice place. Emily found a problem with my eye that was correct the next day with surgery. Thank you Emily.


StarStarStarStarStar I was very pleased with the excellent customer ... —    (Patient since Sat Jul 13 00:00:00 MDT 2013)

I was very pleased with the excellent customer service and professionalism of Dr Mattson. He explained every procedure, reasons and answered all my questions and concerns.


StarStarStarStarStar I thought my eye exam was handled very professi... —    (Patient since Tue Jun 20 00:00:00 MDT 2017)

I thought my eye exam was handled very professionly, very thorough and any questions I had were clearly answered. I will be back to continue my eye care with your office.


StarStarStarStarStar Great office. Clean and Inviting and knowledga... —    (Patient since Tue Jun 13 00:00:00 MDT 2017)

Great office. Clean and Inviting and knowledgable staff.


StarStarStarStarStar It was very good and the doctor was very good a... —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

It was very good and the doctor was very good also.


StarStarStarStarStar Great clinic, the staff is so kind and skilled ... —    (Patient since Thu Dec 10 00:00:00 MST 2009)

Great clinic, the staff is so kind and skilled at figuring out what glasses or contacts i need


StarStarStarStarStar I considered the service to be excellent at you... —    (Patient since Mon May 22 00:00:00 MDT 2017)

I considered the service to be excellent at your clinic and will evaluate your collection of frames more closely as soon as feasible. Unfortunately, your open hours make it difficult for people who work full time and commute a fair distance. It would be nice to be open longer in the evening at least one night a week. There was an error in the contact info while setting my new account, but I'm sure that can be corrected easy enough. thank you! d.


StarStarStarStarStar Excellent care —    (Patient since Tue Jul 19 00:00:00 MDT 2011)

The care exhibited by Dr. Mattson and his clinic is excellent. I'm very comfortable with his level of expertise illustrated by his use of the most up to date advances in eye testing and care. He is also able to explain in plain language what he does during his exams. He takes the time to interact with his patients to their (my) full satisfaction.


StarStarStarStarStar Eye Exam Followup —    (Patient since Wed Sep 11 00:00:00 MDT 2013)

Eye Test results were thoroughly explained and all my questions were answered. Excellent, Professional Service! Office staff courteous and friendly. Thanks to all of you!


StarStarStarStarStar Friendly and professional —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

I continue to be impressed with the level of friendliness and professionalism every time I visit the Burnsville Eye Clinic. I have referred a few people there and they feel the same way. I am not pressured to get extra treatments or new glasses each time and the entire staff takes the time to make me feel like I'm the only person on the planet at the time. Thank you!


StarStarStarStarStar I love the doctors and the staff. They are cari... —    (Patient since Tue Jul 28 00:00:00 MDT 2009)

I love the doctors and the staff. They are caring and very professional.


StarStarStarStarStar Doctor Emily and the staff are very caring and ... —    (Patient since Thu Apr 01 00:00:00 MDT 2010)

Doctor Emily and the staff are very caring and welcoming.


StarStarStarStarStar I unhesitatingly recommend Burnsville Family Ey... —    (Patient since Wed Aug 28 00:00:00 MDT 2013)

I unhesitatingly recommend Burnsville Family Eye care for their professional and affordable services.


StarStarStarStarStar Professional, friendly and exceptional.  —    (Patient since Fri Mar 24 00:00:00 MDT 2017)

Professional, friendly and exceptional.


StarStarStarStarStar We have been going to BFEC for three to four ye... —    (Patient since Mon Apr 30 00:00:00 MDT 2012)

We have been going to BFEC for three to four years. Dr. Mattson is great. We did not have a good experience with his female partner and request Dr. Mattson exclusively. Affordable and smart. We trust his recommendations. Easy location.


StarStarStarStarStar It is always a great experience each year for m... —    (Patient since Tue Feb 16 00:00:00 MST 2010)

It is always a great experience each year for my appointment. I've been with Burnsville eye clinic for years and would recommend it to anyone. Warm welcome each time you walk in by the front staff, insurance options always explained. Dr. Erin is great and very easy to talk to as well as very knowledgeable.


StarStarStarStarStar Would highly recommend. Very thorough and patie... —    (Patient since Thu Mar 02 00:00:00 MST 2017)

Would highly recommend. Very thorough and patient answering my questions.


StarStarStarStarStar It was a great visit with Dr. Emily. Would def... —    (Patient since Thu Dec 31 00:00:00 MST 2015)

It was a great visit with Dr. Emily. Would definitely recommend her!


StarStarStarStarStar I had an appointment on Friday 02/17/17 and the... —    (Patient since Fri Apr 25 00:00:00 MDT 2014)

I had an appointment on Friday 02/17/17 and the ladies there were absolutely awesome and so sweet!


StarStarStarStarStar Nice office with a good selection of men's fram... —    (Patient since Thu Feb 16 00:00:00 MST 2017)

Nice office with a good selection of men's frames. Eye exam was very professional and up to date. Should get my glasses in 5-6 days.


StarStarStarStarStar Had to wait 30 minutes in the exam room before ... —    (Patient since Wed Dec 23 00:00:00 MST 2015)

Had to wait 30 minutes in the exam room before the doctor came in and no one came in to explain the wait so I had to finally exit and inquire what the problem was.


StarStarStarStarStar Always enjoy my experience here. —    (Patient since Mon Mar 23 00:00:00 MDT 2009)

Always enjoy my experience here. Entire staff is incredibly friendly and helpful.


StarStarStarStarStar I love Burnsville Eye Clinic, the staff is wond... —    (Patient since Tue Aug 31 00:00:00 MDT 2010)

I love Burnsville Eye Clinic, the staff is wonderful they go above and beyond to make sure you have a great experience. They took time to explain benefits and gave me honest feedback while picking out new glasses. Dr. Emily is always a pleasure!


StarStarStarStarStar It's always a great experience! The staff an... —    (Patient since Tue Mar 29 00:00:00 MDT 2016)

It's always a great experience! The staff and doctors are very knowledgeable and extremely helpful.


StarStarStarStarStar Best eye doctor I've been to, very helpful and ... —    (Patient since Wed Feb 01 00:00:00 MST 2017)

Best eye doctor I've been to, very helpful and attentive to my needs. Thank you Dr.Mattson


StarStarStarStarStar Friendly staff, courteous and helpful. Felt ve... —    (Patient since Fri Jan 27 00:00:00 MST 2017)

Friendly staff, courteous and helpful. Felt very welcoming.


StarStarStarStarStar Very friendly and professional. Felt like they ... —    (Patient since Tue Jan 17 00:00:00 MST 2017)

Very friendly and professional. Felt like they actually cared just as much about the glasses to choose for me as I did. Would recommend to any and everyone.


StarStarStarStarStar Had a great Visit with Dr. Emily, she was very ... —    (Patient since Thu Feb 28 00:00:00 MST 2013)

Had a great Visit with Dr. Emily, she was very thorough, had answers to all my questions and too the time to explain the state of my eyes in the terminology that i would understand!


StarStarStarStarStar Super Lovely People —    (Patient since Thu Dec 22 00:00:00 MST 2011)

The people who work here are always quick with a smile and are really helpful if you have any questions or are trying to find glasses. They really take their time with you. I enjoy seeing them!


StarStarStarStarStar Yearly Eye Appt —    (Patient since Sat Jun 15 00:00:00 MDT 2013)

I came in almost a week early (too many year-end appts is my guess, but what appt did i forget, lol). Anyway, I was lucky because an appt cancelled and they did the eye exam and helped me pick out glasses. Thank you to all who helped, which was everyone on staff last Friday! Renee


StarStarStarStarStar The whole process was excellent. Thank you. —    (Patient since Tue Nov 29 00:00:00 MST 2016)

The whole process was excellent. Thank you.


StarStarStarStarStar I am very impressed with everyone I have met at... —    (Patient since Mon Nov 21 00:00:00 MST 2011)

I am very impressed with everyone I have met at your clinic. They are friendly and so very helpful. Any questions I might have are so easily answered. I would highly recommend your Clinic to anyone I know.


StarStarStarStarStar Prompt and fast service. I was very happy with ... —    (Patient since Fri Feb 11 00:00:00 MST 2011)

Prompt and fast service. I was very happy with everything.


StarStarStarStarStar My appointment was with Dr. Emily —    (Patient since Wed Nov 13 00:00:00 MST 2013)

My appointment was with Dr. Emily


StarStarStarStarStar Very satisfied —    (Patient since Tue Feb 03 00:00:00 MST 2015)

Was very happy with my eye examine and the way I was informed on my eyes conditions.


StarStarStarStarStar  —    (Patient since Tue Apr 01 00:00:00 MDT 2008)

Dr. M was very personable & knowledgeable. His thorough analysis & recommendation for another advanced behind the eye exam in approximately 3 months was appreciated.


StarStarStarStarStar Everyone is kind and knowledgeable. They all tr... —    (Patient since Tue Oct 06 00:00:00 MDT 2015)

Everyone is kind and knowledgeable. They all truly care about there customers.


StarStarStarStarStar Good appointment, everyone was friendly and acc... —    (Patient since Tue Sep 26 00:00:00 MDT 2006)

Good appointment, everyone was friendly and accommodating.


StarStarStarStarStar Great Eye Care —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

Dr Ufken is always very thorough and takes the time to explain any issues.


StarStarStarStarStar Always enjoy my visits. Staff is incredibly hel... —    (Patient since Mon Mar 23 00:00:00 MDT 2009)

Always enjoy my visits. Staff is incredibly helpful and friendly.


StarStarStarStarStar Take care of your eyes @ Burnsville Eye Clinic! —    (Patient since Tue Oct 24 00:00:00 MDT 2006)

The care provided at Burnsville Eye Clinic is excellent. They are thorough, patient and offer state of the art optometric care.


StarStarStarStarStar Great service... —    (Patient since Wed Nov 06 00:00:00 MST 2013)

Great service from the doctor to the office help.


StarStarStarStarStar Great experience —    (Patient since Tue Oct 11 00:00:00 MDT 2016)

Excellent experience First time patient - communications regarding my appointment were straight-forward and timely. Staff was very friendly and listened attentively to my questions and concerns. Dr. Ufken was very thorough, explaining each step of the comprehensive exam as she sent along. She explained several details about how my vision was changing as I grew older that I would not have thought to ask. I felt it was important to everyone there that I had a great prescription and a good experience.


StarStarStarStarStar A great experience overall and would recommend Dr... —    (Patient since Sat Oct 15 00:00:00 MDT 2016)

A great experience overall and would recommend Dr. Emily to anyone.


StarStarStarStarStar  —    (Patient since Fri Oct 14 00:00:00 MDT 2016)

Every one was unbelievable. I would highly recommend this eye care facility to anyone. Easy to work with and super nice. Keep up the good work.


StarNo StarNo StarNo StarNo Star I was extremely unimpressed with the condesc... —    (Patient since Fri Sep 30 00:00:00 MDT 2016)

I was extremely unimpressed with the condescending attitude of the Dr. She was very young and definitely needs to work on her social skills. It would be helpful if she educated instead of making it seem that the patient is ignorant.


StarStarStarStarStar Lens fitting I wish we could have not done —    (Patient since Wed Jul 11 00:00:00 MDT 2007)

I sent an email via the "Contact Us" page on your site. I'll be briefer here and hope that comes through, if not, I'll provide more detail. So basically, I have liked my experiences with BEC, but this last time, not as much. Not blaming Dr. Mattson or me, but I wish we would have combined to figure out that doing a $98 lens fitting wasn't worth it, as I can't get lenses again until January and so the $70 rebate on the lenses we decided on would expire before then. I asked before we got started about finding out when I was eligible for the insurance to pay the $150 allowance towards lenses and Dr. Mattson said that we could ask at the desk after- which doesn't do me any good if I don't have the $150 allowance, the $70 rebate to be used within 90 days of the exam and as I mentioned to him, my wife is on strike and I wouldn't be committing financially to a year's supply of lenses and he mentioned that was what the rebate was for.


StarStarStarStarStar  —    (Patient since Wed Nov 13 00:00:00 MST 2013)

All my checkups and appointments are very thorough and the Doctor always sees you at the scheduled time, they are always on schedule which I really appreciate.


StarStarStarStarStar The staff is extremely professional and friendly ... —    (Patient since Mon Jun 25 00:00:00 MDT 2012)

The staff is extremely professional and friendly and Dr. Mattson explained everything very well! They were also very prompt--no waiting!


StarStarStarStarStar  —    (Patient since Thu Dec 01 00:00:00 MST 2011)

As always...a very good exam and explanation of what and why these test were done


StarStarStarStarStar  —    (Patient since Mon Aug 29 00:00:00 MDT 2016)

The exam was very thorough.


StarStarStarStarStar  —    (Patient since Mon Aug 22 00:00:00 MDT 2016)

I felt they were very professional and will be glad to go back to them annually as my eye care provider.


StarStarStarStarStar Dr. Mattson was excellent and very knowledgeable.... —    (Patient since Fri Jul 19 00:00:00 MDT 2013)

Dr. Mattson was excellent and very knowledgeable. He took the time to explain things and was very helpful in helping me make decisions.


StarStarStarStarStar Excellent Service —    (Patient since Wed Aug 28 00:00:00 MDT 2013)

My experience with Burnsville Eye Care has been uniformly positive. Their exams are efficient and thorough, and their prices for eyeglasses and contacts are very reasonable. Highly recommended.


StarStarStarStarStar Very friendly atmosphere, very good care. A GREAT small hometown feeling, not just a number. Thank... —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Very friendly atmosphere, very good care. A GREAT small hometown feeling, not just a number. Thank you!


StarStarStarStarStar Dr. Emily was very professional and super friendly. She told me more about my eyes then I have ev... —    (Patient since Mon May 23 00:00:00 MDT 2016)

Dr. Emily was very professional and super friendly. She told me more about my eyes then I have ever been told. I realized the importance of protecting my eyes that I selected prescription sunglasses..they are so fashionable that I will be wearing them the majority of my time..


StarStarStarStarStar Everyone was very nice & professional. Dr explained things & was very thorough.... —    (Patient since Wed Mar 29 00:00:00 MST 2006)

Everyone was very nice & professional. Dr explained things & was very thorough.


StarStarStarStarStar Burnsville Family Eye Care is great! I visited for the first time on Friday and I was able to get ... —    (Patient since Thu May 12 00:00:00 MDT 2016)

Burnsville Family Eye Care is great! I visited for the first time on Friday and I was able to get a last minute appointment so I wouldn't need to miss any work! My exam was very thorough and I felt like Dr. Ufken listened to my questions and concerns and took her time. She was very personable and my visit was very enjoyable!


StarStarStarStarStar HIGHLY recommend —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

The entire staff ALWAYS makes me feel like I'm the most important person in the room whenever I go there be it for an appointment or a drop in to get my glasses adjusted. They are friendly, personable, and professional in every way. I highly recommend Burnsville Family Eye Clinic! Top Notch care!


StarStarStarStarStar My experience at your clinic was excellent! I plan to stop by soon to purchase glassed. Yout st... —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

My experience at your clinic was excellent! I plan to stop by soon to purchase glasses. Yout staff is very helpful and professional


StarStarStarStarStar Dr Ufken and staff were wonderful! I always love coming in, and this appointment was no exception.  —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

Dr Ufken and staff were wonderful! I always love coming in, and this appointment was no exception.


StarStarStarStarStar I felt as if I had had a very thorough exam —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

I felt as if I had had a very thorough exam. The staff were quite friendly and tried to accommodate my insurance.


StarStarStarStarStar Barbie  —    (Patient since Tue Apr 05 00:00:00 MDT 2016)

Barbie did a great job helping with my new glasses and Emily was out standing, Thanks Jeff


StarStarStarStarStar Thanks you for helping me on choosing the right frames... That is always a challenge for me! —    (Patient since Fri Sep 25 00:00:00 MDT 2009)

Thanks you for helping me on choosing the right frames... That is always a challenge for me!


StarStarStarStarStar Doctor was very pleasant, friendly, thorough and I felt she was not trying to rush through... —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

Doctor was very pleasant, friendly, thorough and I felt she was not trying to rush through anything.


StarStarStarStarStar Love it there —    (Patient since Tue Sep 20 00:00:00 MDT 2011)

I liked that I could walk around comfortably looking for new glasses. I got help in the beginning then she let me look on my own. It was the first time without my parents with me and they made me feel comfortable and answered all my questions.I wouldn't change a thing.


StarStarStarStarStar I most appreciate the good quality service, as well as the good selection of products.  —    (Patient since Tue May 12 00:00:00 MDT 2015)

I most appreciate the good quality service, as well as the good selection of products.


StarStarStarStarStar There was nice customer service from everyone. —    (Patient since Fri Jun 25 00:00:00 MDT 2010)

There was nice customer service from everyone.


StarNo StarNo StarNo StarNo Star Excellent personal service. Your people genuinely care.  —    (Patient since Thu Dec 31 00:00:00 MST 2015)

Excellent personal service. Your people genuinely care.


StarStarStarStarStar Dr. Mattson. Last year we saw the other Dr. and we were not impressed —    (Patient since Mon Apr 30 00:00:00 MDT 2012)

Dr. Mattson. Last year we saw the other Dr. and we were not impressed. We will continue to see Dr. Mattson as long as he continues practice. We would not if the other Dr. was our only option at this location. Thank you.


StarStarStarStarStar This was my first eye examination ever. I found the staff and Dr. Emily Ufken very professional —    (Patient since Mon Mar 07 00:00:00 MST 2016)

This was my first eye examination ever. I found the staff and Dr. Emily Ufken very professional. It was a great experience. Thanks!


StarNo StarNo StarNo StarNo Star My experience —    (Patient since Tue Feb 16 00:00:00 MST 2016)

I came in to have my eyes checked since I was having issues even though I had been to another clinic in August because my insurance had changed. After examining my eyes Dr. Ufgan told me that I had dry eyes and that my prescription had changed significantly and that she recommended I get new glasses. I trusted her so I did pick out some glasses. Imagine my shock when the bill came to over $700. I have never paid that much for glasses ever and have been wearing them for over 50 years! Well, I got the glasses and they just weren't right. I went back in only to find out that I could not return them. Instead Dr. Ufgan reexamined my eyes and now told me that with dry eyes I would have a problem and she also told me that my prescription had only changed a little from my old glasses. Imagine my surprise with that statement! I would NOT have had to get new glasses AND, with dry eyes, I should have waited until they were better to get new glasses. This was such a bad experience, I will not be coming back to this clinic and I would not recommend it to anyone else. I think they are only out to sell glasses at double the cost of anyone else! I still don't have my glasses as they are changing the lens to the same brand I have to see if that will work. I am thinking nothing will work until the dry eyes get better. How unprofessional and unethical!!


StarStarStarStarStar The thoroughness of Dr. Emily and the friendly staff. —    (Patient since Wed Jan 29 00:00:00 MST 2014)

The thoroughness of Dr. Emily and the friendly staff.


StarStarStarStarStar Thorough eye exam, Dr. Emily patiently answered all my questions. Thanks!  —    (Patient since Fri Mar 04 00:00:00 MST 2016)

Thorough eye exam, Dr. Emily patiently answered all my questions. Thanks!


StarStarStarStarStar The staff and Drs have been very patient with my changing needs and schedule  —    (Patient since Tue Aug 12 00:00:00 MDT 2008)

The staff and Drs have been very patient with my changing needs and schedule


StarStarStarStarStar What I enjoyed most about my visit was how quick I was seen —    (Patient since Tue Mar 01 00:00:00 MST 2016)

What I enjoyed most about my visit was how quick I was seen. It felt like I was the only person in their office! I used to go to Pearle Vision and always had to wait to be helped or was constantly being interrupted by other patients.


StarStarStarStarStar I love having a female optometrist —    (Patient since Thu Feb 13 00:00:00 MST 2014)

I love having a female optometrist. She is very thorough and gave me good advice on what I can do to keep my eyes healthy. Everyone in the office is so friendly and helpful.


StarStarStarStarStar I was glad that the doctor explained what the cause or not cause could be and if the problem was... —    (Patient since Sat Jul 13 00:00:00 MDT 2013)

I was glad that the doctor explained what the cause or not cause could be and if the problem was still happening to come back.


StarStarStarStarStar Things were explained well and was easy to talk with the Doctor  —    (Patient since Fri Feb 12 00:00:00 MST 2016)

Things were explained well and was easy to talk with the Doctor


StarStarStarStarStar Front staff and Dr are very friendly —    (Patient since Thu Jan 28 00:00:00 MST 2016)

Front staff and Dr are very friendly. I enjoyed the help I got while picking our frames and while bifocals are crazy expensive, I feel I got a fair price.


StarStarStarStarStar I had a very comprehensive exam and left the office feeling informed about the health of my eyes. —    (Patient since Mon Mar 17 00:00:00 MDT 2014)

I had a very comprehensive exam and left the office feeling informed about the health of my eyes.


StarStarStarStarStar Dr. Emily took her time with each of us at our appointment —    (Patient since Fri Jan 22 00:00:00 MST 2016)

Dr. Emily took her time with each of us at our appointment. Very personable and didn't rush our appointments.


StarStarStarStarStar I am a very skeptical consumer. I do not like my options limited or minimized —    (Patient since Sat Jan 16 00:00:00 MST 2016)

I am a very skeptical consumer. I do not like my options limited or minimized. I felt a bit like I was being dictated too. I question the agenda of the Dr. I am concerned about the costs.


StarStarStarStarStar Friendly atmosphere and no wait. —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Friendly atmosphere and no wait.


StarStarStarStarStar timeliness and efficiency —    (Patient since Wed Nov 12 00:00:00 MST 2014)

timeliness and efficiency


StarStarStarStarStar Emily does a great job- always on time, friendly, has the answers to my questions and cares about... —    (Patient since Wed Jul 11 00:00:00 MDT 2007)

Emily does a great job- always on time, friendly, has the answers to my questions and cares about how my situation is progressing offering options for moving forward.


StarStarStarStarStar I enjoyed visiting with the staff! —    (Patient since Thu Dec 31 00:00:00 MST 2015)

I enjoyed visiting with the staff!


StarStarStarStarStar The obvious "family" feeling of the staff members who were very comfortable with each other and... —    (Patient since Tue Jul 19 00:00:00 MDT 2011)

The obvious "family" feeling of the staff members who were very comfortable with each other and engaging with clients.


StarStarStarStarStar I came in before my appointment time and you were ready for me. I din't have to wait —    (Patient since Thu Aug 14 00:00:00 MDT 2014)

I came in before my appointment time and you were ready for me. I din't have to wait. The Doctor explained my questions well, and she took her time with me and that was very kind. What you can do it's kind of expensive when it come to purchasing the glasses


StarStarStarStarStar Money is extremely tight for me so one of the first questions I asked was, would my spending... —    (Patient since Sat Dec 19 00:00:00 MST 2015)

Money is extremely tight for me so one of the first questions I asked was, would my spending account cover what insurance would not. And before checking I was told yes. So after going through the exam, picking out rims and lens I was then told I was not covered. I paid my deductible and left extremely unhappy.


StarStarStarStarStar I greatly appreciated the professionalism and friendliness of everyone —    (Patient since Fri Dec 18 00:00:00 MST 2015)

I greatly appreciated the professionalism and friendliness of everyone. My next eye appointment will be at your office.


StarStarStarStarStar Getting a new perscription for contacts —    (Patient since Wed Nov 13 00:00:00 MST 2013)

I went in and I instantly was greeted and led to a room. My eve Doctor explained that I needed a new perscription and helped my try out different contacts


StarStarStarStarStar I was seen right away and Dr —    (Patient since Wed Nov 13 00:00:00 MST 2013)

I was seen right away and Dr. Mattson is really great and very helpful, I would always recommend this office to a friend.


StarStarStarStarStar Talking with Dr. Emily, she explained everything in a very clear manner and was truly professional —    (Patient since Thu Feb 28 00:00:00 MST 2013)

Talking with Dr. Emily, she explained everything in a very clear manner and was truly professional.


StarStarStarStarStar I really like Dr. Ufken —    (Patient since Fri Feb 14 00:00:00 MST 2014)

I really like Dr. Ufken. I have been telling everyone how nice she was and comfortable she made me feel. I felt she listened to all my concerns.


StarStarStarStarStar The staff is very friendly and welcoming. Emily is awesome!! —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

The staff is very friendly and welcoming. Emily is awesome!!


StarStarStarStarStar Dr Emily was very good at explaining the issue I'm having and seems to have a great plan moving... —    (Patient since Tue Nov 10 00:00:00 MST 2015)

Dr Emily was very good at explaining the issue I'm having and seems to have a great plan moving forward.


StarStarStarStarStar Seemed like she really cared. Taught me a lot and didn't seem rushed at all. —    (Patient since Fri Nov 06 00:00:00 MST 2015)

Seemed like she really cared. Taught me a lot and didn't seem rushed at all.


StarStarStarStarStar The assistance given to me by (sorry I don't remember her name) but she helped me select and... —    (Patient since Tue Nov 03 00:00:00 MST 2015)

The assistance given to me by (sorry I don't remember her name) but she helped me select and fitted my glasses and sunglasses. She spent a long time helping me and it was much appreciated!!


StarStarStarStarStar very honest, I did not have much change so did not need new glasses. —    (Patient since Wed Sep 11 00:00:00 MDT 2013)

very honest, I did not have much change so did not need new glasses.


StarStarStarStarStar Keep up the great work. I felt Dr —    (Patient since Tue Jan 08 00:00:00 MST 2008)

Keep up the great work. I felt Dr. Emily did an amazing job, and spent the extra time answering my concerns. She made one feel very much at ease with the entire appointment.


StarStarStarStarStar was a very good visit, all the people were very friendly.  —    (Patient since Thu Oct 01 00:00:00 MDT 2015)

was a very good visit, all the people were very friendly.


StarStarStarStarStar Dr Emily poked my I so bad that is was blind the next 24 hours - she was very good other than... —    (Patient since Thu Apr 19 00:00:00 MDT 2012)

Dr Emily poked my I so bad that is was blind the next 24 hours - she was very good other than that, but eye damage was so hurtful that I had to get percription to help with the pain


StarNo StarNo StarNo StarNo Star While the visit was just fine, I do not care for this form —    (Patient since Fri Dec 04 00:00:00 MST 2009)

While the visit was just fine, I do not care for this form. I would prefer to be able to provide a response and have the option to give my own rating (not have it auto populated with a 5 forcing me to change it), and then be able to opt out of any public use of what I provide.


StarStarStarStarStar I was a little early and got started and ended ear —    (Patient since Thu Aug 23 00:00:00 MDT 2012)

I was a little early and got started and ended ear


StarStarStarStarStar The doctor is cordial —    (Patient since Thu Apr 01 00:00:00 MDT 2010)

The doctor is cordial and makes you feel comfortable during the visit.


StarStarStarStarStar I really like the new doctor, Dr. Emily Ufken —    (Patient since Tue Dec 18 00:00:00 MST 2007)

I really like the new doctor, Dr. Emily Ufken. She really seems to fit well in to the friendly environment of the office. Great addition.


StarStarStarNo StarNo Star I was lead to believe that my eyes hadn't changed much, and in some aspects, perhaps improved —    (Patient since Wed Jan 21 00:00:00 MST 2015)

I was lead to believe that my eyes hadn't changed much, and in some aspects, perhaps improved. My original presciption Crizal lenses were so clear and sharp, that when I put on my new pair, I experienced ghost images, on both sides of the objective, and less sharp and clear images, so I returned them to the clinic. I have yet to see the performance of the newer lenses I will receive, but my confidence has been shaken. We'll see.


StarStarStarStarStar Dr. Emily is a wonderful addition to your team. —    (Patient since Wed Aug 22 00:00:00 MDT 2007)

Dr. Emily is a wonderful addition to your team.


StarStarStarStarStar The best explanation of what was happening to my vision. —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

The best explanation of what was happening to my vision.


StarStarStarStarStar Great Eye Care! —    (Patient since Tue Sep 18 00:00:00 MDT 2012)

I enjoy going to this office. The people are ALWAYS very friendly. Dr. Ufken was able to treat my eye/skin problem the very first time I met her (month ago). She's very good!


StarStarStarStarStar Convenient location and after my appt —    (Patient since Wed Nov 13 00:00:00 MST 2013)

Convenient location and after my appt. I was immediately asked if I wanted to pick out glasses and I was not ready to do so and I needed to return to work, felt a little pressured.


StarStarStarStarStar Friendly staff and professional Dr.  —    (Patient since Mon Feb 22 00:00:00 MST 2010)

Friendly staff and professional Dr.


StarStarStarStarStar picking out the sunglasses —    (Patient since Fri Aug 31 00:00:00 MDT 2012)

picking out the sunglasses


StarStarStarStarStar your team and Dr. Mattson —    (Patient since Wed May 13 00:00:00 MDT 2015)

your team and Dr. Mattson


StarStarStarStarStar My visit and exam was GREAT!!!!Looking forward for my next set ofGLASSES! Wow. —    (Patient since Tue Jul 22 00:00:00 MDT 2008)

My visit and exam was GREAT!!!! Looking forward for my next set of GLASSES! Wow..what a nice variety of glasses to pick from! The one pair is going to be very intering! The team that help me pick out the different ones was WONDERFUL!! Barbie was MOST helpfull and a real pleasure to work with along with the rest of your staff...I can only say WOW! Won't ever change to a different clinic and my Husband really likes you folks too! In other words GREAT with EVERYTHING!!!


StarStarStarStarStar Great! —    (Patient since Wed Feb 26 00:00:00 MST 2014)

Dr. Emily is very friendly and knowledgeable and really took the time to explain things in an understandable way.


StarStarStarStarStar All the staff really listen to you, especially Sandy the receptionist and everyone seems to work... —    (Patient since Thu Dec 10 00:00:00 MST 2009)

All the staff really listen to you, especially Sandy the receptionist and everyone seems to work together as a team really well to help everyone. Dr. Emily is also very personable and friendly, she explains things well too so they are simple and understandable.


StarStarStarStarStar enjoyed the ladies in the front officealways helpful and friendly —    (Patient since Fri Mar 02 00:00:00 MST 2012)

enjoyed the ladies in the front office always helpful and friendly


StarStarStarStarStar Being greeted so nicely, and having the doctor start in with me right away. —    (Patient since Wed Jan 21 00:00:00 MST 2015)

Being greeted so nicely, and having the doctor start in with me right away.


StarStarStarStarStar The doctor was very clear on explaining my questions.  —    (Patient since Wed Jun 25 00:00:00 MDT 2014)

The doctor was very clear on explaining my questions.


StarStarStarStarStar Your office does not come up well on GPS or do you provide an address with your appointment... —    (Patient since Tue Oct 10 00:00:00 MDT 2006)

Your office does not come up well on GPS or do you provide an address with your appointment confirmation. Since this practice has moved several times it would be good to mention your location or email a map especially when your patient comments that they have not been there for a long time.


StarStarStarStarNo Star Everyone was friendly. Dr. Emily was very knowledgeable —    (Patient since Mon Jul 20 00:00:00 MDT 2015)

Everyone was friendly. Dr. Emily was very knowledgeable. I wish I had gotten an itemized statement of the components of the eyeglasses I purchased; all I got was a visa receipt with the total cost.


StarStarStarStarStar Personal Touch —    (Patient since Tue Sep 18 00:00:00 MDT 2012)

I'm always greeted with such a personal touch and great smile from the Receptionist. The female doctor, Dr. Ufken, was very thorough with my eye exam and was able to resolve my eye problem that I've had for the last year. Very happy customer!


StarStarStarStarStar Friendliness, helpful and excellent communication —    (Patient since Thu Jun 26 00:00:00 MDT 2014)

Friendliness, helpful and excellent communication


StarStarStarStarStar Nice, friendly, and knowledgeable people! What more could you ask for! —    (Patient since Mon Jan 14 00:00:00 MST 2013)

Nice, friendly, and knowledgeable people! What more could you ask for!


StarStarStarStarStar Dr. Emily was very informative and knowledgeable with all my questions —    (Patient since Tue Mar 13 00:00:00 MDT 2012)

Dr. Emily was very informative and knowledgeable with all my questions. Great help with frame selection.


StarStarStarStarStar Friendly, professional atmosphere.  —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

Friendly, professional atmosphere.


StarStarStarStarStar The knowledge of the staff and how nice they were —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

The knowledge of the staff and how nice they were. She was very thorough and reviewed information so we had a clear understanding of our situation.


StarStarStarStarStar Regular check-up —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

Very nice people; very helpful.They helped us understand why we were getting checked. Answered our questions with clear, good replies.


StarStarStarStarStar Always friendly people and Dr. Mattson is clear about any issues or concerns. —    (Patient since Thu Dec 29 00:00:00 MST 2011)

Always friendly people and Dr. Mattson is clear about any issues or concerns.


StarStarStarStarStar Doctor extremely professional and very thorough. I will request him every time!  —    (Patient since Mon Sep 16 00:00:00 MDT 2013)

Doctor extremely professional and very thorough. I will request him every time!


StarStarStarStarStar Emily was very straight forward and did not push a prescription on me. I appreicate that very much! —    (Patient since Fri Oct 07 00:00:00 MDT 2011)

Emily was very straight forward and did not push a prescription on me. I appreicate that very much!


StarStarStarStarStar I was very appreciative that the lady giving me the test explained everything to me so clearly. —    (Patient since Mon Jun 15 00:00:00 MDT 2015)

I was very appreciative that the lady giving me the test explained everything to me so clearly.


StarStarStarStarStar I was impressed with how he layout and cleanliness of a he facility —    (Patient since Mon Jun 15 00:00:00 MDT 2015)

I was impressed with how he layout and cleanliness of a he facility. The knowledgeable n as of the receptionist and treating .the Doctor gave me the most thou rude am I have ever received. She was awesome answered all my questions and gave me much info I never received before also impressed with all the eqipment for doing a more through exam. Which she identified the necessity for caters removal and then referee me to a Surgons.


StarStarStarStarStar Customer Service —    (Patient since Mon Mar 17 00:00:00 MDT 2014)

I was greeted promptly and my visit occurred as scheduled. Thank you for excellent customer service.


StarStarStarStarStar Everything was great.  —    (Patient since Wed Jun 03 00:00:00 MDT 2015)

Everything was great. I'll definitely be going back.


StarStarStarStarStar Friendly and helpful people —    (Patient since Wed Aug 22 00:00:00 MDT 2007)

Friendly and helpful people. I had to wait quite awhile from the time my appointment was suppose to be until I actually was seen.


StarStarStarStarStar I thought Emily was very informative and very likable. —    (Patient since Thu Feb 21 00:00:00 MST 2013)

I thought Emily was very informative and very likable.


StarStarStarStarStar They are always very friendly when I walk in, and always have answers to questions when I ask them —    (Patient since Tue Feb 01 00:00:00 MST 2011)

They are always very friendly when I walk in, and always have answers to questions when I ask them.


StarStarStarStarStar Everyone was so friendly —    (Patient since Fri May 22 00:00:00 MDT 2015)

Everyone was so friendly. It was probably the best experience that I have ever had at the eye doctor. :)


StarStarStarStarStar The swiftness of my appointment was made. —    (Patient since Wed Feb 19 00:00:00 MST 2014)

The swiftness of my appointment was made.


StarStarStarStarStar Friendly staff. Good selection of frames. —    (Patient since Wed May 13 00:00:00 MDT 2015)

Friendly staff. Good selection of frames.


StarStarStarStarStar Easy going,professional, enjoyable staff. —    (Patient since Thu Mar 05 00:00:00 MST 2009)

Easy going,professional, enjoyable staff.


StarStarStarStarStar Do not scratch peoples eyes when doing exam. Clearly indicate the machines are sterilized —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

Do not scratch peoples eyes when doing exam. Clearly indicate the machines are sterilized


StarStarStarStarStar I received a very thorough explaination of my eye conditions which I really appreciated. —    (Patient since Thu Jan 16 00:00:00 MST 2014)

I received a very thorough explaination of my eye conditions which I really appreciated.


StarStarStarStarStar pleasant and helpful —    (Patient since Wed Apr 22 00:00:00 MDT 2015)

Burnsville eye care has great group of professionals! They were helpful, caring and knowable.I would definitely recommend them to friends and family.


StarStarStarStarStar Thank you!!! —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

Everyone was very friendly and efficient! Barbie was extremely helpful in choosing new frames and explaining the options and costs.Thank you!!!


StarStarStarStarStar Every thing was Great! Thank You —    (Patient since Thu Apr 09 00:00:00 MDT 2015)

Every thing was Great! Thank You


StarStarStarStarStar Friendliness of the staff and professionalism of the doctors, as well as the reasonable cost... —    (Patient since Wed Aug 28 00:00:00 MDT 2013)

Friendliness of the staff and professionalism of the doctors, as well as the reasonable cost compared to other optometrists that I have used.


StarStarStarStarStar Very nice welcome the patient —    (Patient since Tue Oct 18 00:00:00 MDT 2011)

Very nice welcome the patient


StarStarStarStarStar Five stars! —    (Patient since Thu Mar 12 00:00:00 MDT 2015)

Everyone at the clinic was very friendly. During my routine eye exam there was something in my eyes that needed a follow up appointment with a specialist. Of course I was nervous. Who expects that when they go to an eye exam! The staff was very kind and encouraging. They called me the same day to fill me in in the status of my appointment with the specialist. My appointment with the specialist was one week later, and later that day I recieved a call from the doctor to see how the appointment went. I was very impressed with them and would recommend them to anyone.


StarStarStarStarNo Star Every one was friendly and helpful I liked that I had help with what Glasses would look best on me... —    (Patient since Wed Mar 29 00:00:00 MST 2006)

Every one was friendly and helpful I liked that I had help with what Glasses would look best on me being. It's hard to see without my regular. Glasses. On.


StarStarStarStarStar The customer service is great and the treatment provided has been excellent —    (Patient since Sat Feb 21 00:00:00 MST 2015)

The customer service is great and the treatment provided has been excellent. We will continue to go to Burnsville Family Eye Care and will definitely recommend them to others.


StarStarStarStarStar Pleasant experience —    (Patient since Tue Jan 17 00:00:00 MST 2012)

The Dr spent a lot of time with me, I really appreciated that. The staff is very friendly and anxious to help in anyway.


StarStarStarStarNo Star We did not know that we would not have Dr. Mattson —    (Patient since Mon Apr 30 00:00:00 MDT 2012)

We did not know that we would not have Dr. Mattson. Surprised upon arrival in the exam room, to have his newer/younger colleague. Wish they had told us that when we scheduled. I asked for Dr. Mattson when booking (and who we had 3 to 4 years ago when we were here last but at the old location) but apparently scheduler just assumed to get us in on the day we desired, we could go to the other Dr. She should have told us this as I would have taken another day in order to see Dr. Mattson. Last year we went to Target optical. We had a fine experience but I prefer a private practice and thus returned to your place thinking it would be Dr. Mattson. Ask when making appts. if the Dr. asked for is not available on the preferred day/time, be clear that the other Dr. is and then provide the options....


StarStarStarStarStar The entire staff is very friendly and welcoming. Dr —    (Patient since Thu Feb 13 00:00:00 MST 2014)

The entire staff is very friendly and welcoming. Dr. Emily Ufken was great! I hope she stays with you because I definitely like working with her!


StarStarStarStarStar Good, friendly, honest relations —    (Patient since Tue Feb 17 00:00:00 MST 2015)

Good, friendly, honest relations


StarStarStarStarStar My appt was great. Everyone was very friendly and helpful —    (Patient since Fri Mar 09 00:00:00 MST 2012)

My appt was great. Everyone was very friendly and helpful. They took the time to help me with picking out new glasses and explaining in detail my options.


StarStarStarStarStar My experience —    (Patient since Thu Feb 05 00:00:00 MST 2015)

I was so very pleased with the customer service and good vibes I record from the ladies at this clinic. Sandy made me feel so welcomed the moment I stepped foot into the building. They were patient with me and I felt that I was given individual and undivided attention throughout my appointment.


StarStarStarStarStar Very thorough exam. would like to hear some nice background music. Too quiet. —    (Patient since Mon Jan 20 00:00:00 MST 2014)

Very thorough exam. would like to hear some nice background music. Too quiet.


StarStarStarStarStar Barb was Very helpful, patient and fun. —    (Patient since Thu Jan 02 00:00:00 MST 2014)

Barb was Very helpful, patient and fun.


StarStarStarStarStar I really enjoyed how friendly everyone was —    (Patient since Fri Nov 08 00:00:00 MST 2013)

I really enjoyed how friendly everyone was. I also felt that my exam was thorough and well explained.


StarStarStarStarStar Friendly environment and so convenient for us. —    (Patient since Sat Jan 17 00:00:00 MST 2015)

Friendly environment and so convenient for us.


StarStarStarStarStar It was a pleasant experience —    (Patient since Thu Jan 22 00:00:00 MST 2015)

It was a pleasant experience. Sandy was particularly helpful in helping me find new frames and lenses.


StarStarStarStarStar The friendliness of everyone and how well things were explained to me —    (Patient since Mon Nov 21 00:00:00 MST 2011)

The friendliness of everyone and how well things were explained to me. Special were the words said to me as I was leaving. A very welcoming and professional place.


StarStarStarStarStar Pleasant people —    (Patient since Wed Jan 21 00:00:00 MST 2015)

Pleasant people. I enjoyed my visit, and feel great that my eyes are being taken care of by skilled and friendly people.


StarStarStarStarStar Loved the staff! Dr —    (Patient since Tue Jan 20 00:00:00 MST 2015)

Loved the staff! Dr. Emily is wonderful, both my husband and myself (and our family) will be patients for a long time!


StarStarStarStarStar Greatly appreciated being called and informed that there would be a delay in my appointment time... —    (Patient since Thu Jan 09 00:00:00 MST 2014)

Greatly appreciated being called and informed that there would be a delay in my appointment time so I didn't have to sit in the waiting room. I did not appreciate the multiple email, text and phone reminders about my appointment and appointment report, but was informed there was a change in the computer notification system and apologies were made. Thanks!


StarStarStarStarStar -It was a quick process, in a good way. There wasn't any waiting around —    (Patient since Mon Jan 12 00:00:00 MST 2015)

-It was a quick process, in a good way. There wasn't any waiting around. They gave me my problem and solution immediately. -No improvement necessary.


StarStarStarStarStar I liked knowing why each test was needed and then having an explanation provided to me —    (Patient since Mon Mar 17 00:00:00 MDT 2014)

I liked knowing why each test was needed and then having an explanation provided to me. It is also very helpful to have access to my records via email too.


StarStarStarStarStar i filled out that I would like my information sent by mail but I got something at my work e-mail... —    (Patient since Mon Dec 30 00:00:00 MST 2013)

i filled out that I would like my information sent by mail but I got something at my work e-mail that wants me to open up an account. Couldn't get it to open and I won't try again. Don't ask how we want to be contacted if you are going to do everything electronically.


StarStarStarStarStar proactive and informative.  —    (Patient since Thu Aug 09 00:00:00 MDT 2012)

proactive and informative.


StarStarStarStarStar Very Helpful —    (Patient since Mon Mar 23 00:00:00 MDT 2009)

They were able to help me figure out the best options for paying for my contacts and figured out a way that was affordable for me.