Donaldson & Guenther DDS

Dr. Kirk Donaldson

Star Star Star Star Star 218 Reviews

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Reviews

StarStarStarStarStar Top notch. Friendly. Comprehensive. —    (Patient since Mon Nov 02 00:00:00 MST 2009)

Top notch. Friendly. Comprehensive.


Reply

Thank you Joan for your kind review! We have taken action on your suggestion and have ordered a weighted blanket which we hope to have in time for your next visit with us! We value your feedback and suggetions!

StarStarStarStarStar Great job! —    (Patient since Wed Apr 26 00:00:00 MDT 2006)

As always, Kelly was great. Dr. Yilmaz did a great job as well.


Reply

Thank you Laura for your review, These are so helpful to patients seeking information about our practice. I apologize you were not greeted promptly, we want all our patients to feel welcome and the greeting is important! We know you are making a choice to stay with our office without insurance participation, and for that we sincerely appreciate your loyalty. Your feedback is important to us, so thank you!!

StarStarStarStarStar  —    (Patient since Wed Nov 29 00:00:00 MST 2017)

Dr Donaldson listened carefully to resolve my problem.


StarStarStarStarStar I love this Practice! —    (Patient since Thu Nov 12 00:00:00 MST 2009)

I have been going to Dr. Donaldson for over 20 years, and have never had a bad experience there. I have had several involved procedures done there and during each one was kept totally comfortable (no pain!), and was extremely well cared for. The whole staff is great!


StarStarStarStarStar Kind and Caring Dentistry. —    (Patient since Mon Oct 20 00:00:00 MDT 2014)

I can never say enough good things about this office and it's staff. My dental health has gone from mediocre to very good since coming here. They are kind and caring, and do everything they can to make you comfortable and help you do better. Best dentist office I've ever been to in my entire life. Whatever your problem, whatever your anxiety, you couldn't go to a better place to get you back to healthy and happy.


StarStarStarStarStar dental cleaning. —    (Patient since Thu May 14 00:00:00 MDT 2009)

I am sorry to say this as I have always held dr. Donaldson and office in high esteem. The cleaning that I had was the worse experience I have ever had. I was late because they were working on a long stretch of the road, I was very sorry that this happened. The water bath that I had which was supposed to clean my teeth gagged me, the girl did not check each tooth with a pick, I have a pocket above that implant, she said I can either polish your teeth or take an xray, can't do both. I opted to have her polish my teeth and made another appt. to get the xray, my teeth didn't feel clean. I have always been very happy with the care I have gotten at this dental office but I feel you should know about my experience.


StarStarStarStarStar Always professional and kind. —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

Always professional and kind.


StarStarStarStarStar Love the new cleaning technology!  —    (Patient since Wed May 06 00:00:00 MDT 2009)

Love the new cleaning technology! Jillian was great!


StarStarStarStarStar Professional and Friendly! —    (Patient since Wed Jun 18 00:00:00 MDT 2003)

This dental office always makes me feel like family!


StarStarStarStarStar Kirk Donaldson's staff continues to get better ... —    (Patient since Wed Oct 28 00:00:00 MDT 2009)

Kirk Donaldson's staff continues to get better and more personalized over the years. 30 plus that is. Continuous improvement is certainly their goal.


StarStarStarStarStar  —    (Patient since Tue Sep 12 00:00:00 MDT 2017)

I was thrilled with Dr. Guenther's thoughtful and inspired response to a diagnosed abscess that she discovered wasn't one and then went on to correct my bite which had been neglected by my former dentist after a root canal and was threatening a front tooth. She is outstanding in my experience and I am immensely grateful to have benefited from her expertise.


StarStarStarStarStar This review will serve as a vehicle to support ... —    (Patient since Fri Sep 25 00:00:00 MDT 2009)

This review will serve as a vehicle to support your online presence.


StarStarStarStarStar As much as I don't love the dentist I LOVE this... —    (Patient since Wed Oct 01 00:00:00 MDT 2014)

As much as I don't love the dentist I LOVE this dentist office.


StarStarStarStarStar Efficient, Competent, Professional —    (Patient since Tue Apr 04 00:00:00 MDT 2017)

As always, the restoration work done during my visit was accomplished efficiently and without any discomfort. Even after the anesthesia wore off, I felt no pain. The temporary restoration fits so perfectly I have no awareness of any work having been done. Everyone I encounter at this practice behaves with the utmost professionalism and performs with exceptional competence.


StarStarStarStarStar Professional and excellent visit in every way. ... —    (Patient since Thu Oct 05 00:00:00 MDT 2017)

Professional and excellent visit in every way. This was my first visit and I only wish this were my office for dental care my whole life. I have complete confidence in Dr Yilmaz and the entire staff.


StarStarStarStarStar Great group of professionals. —    (Patient since Mon Jan 21 00:00:00 MST 2013)

Great group of professionals.


StarStarStarStarStar . —    (Patient since Wed Jul 29 00:00:00 MDT 2009)

You have a 5 star rating every time I come to your office!


StarStarStarStarStar Kelly always provides exceptional teeth cleanin... —    (Patient since Tue Jun 23 00:00:00 MDT 2009)

Kelly always provides exceptional teeth cleaning and observation. She is a highly conscientious hygienist with a gentle touch and pleasant demeanor.


StarStarStarStarStar I just had a crown put in yesterday. I love t... —    (Patient since Thu Oct 29 00:00:00 MDT 2009)

I just had a crown put in yesterday. I love this dentistry practice for so many reasons, one of which is that they are conservative, doing only what is needed . So when Dr. Donaldson saw an issue I knew they would beautiful, painlessly (or as little as possible), and professionally fix the problem. Which they did and have done for 26 years. They are like family.to me and my wife. I would highly highly recommend them to anyone!!!


StarStarStarStarStar Absolutely wonderful!!! I tell everyone I know ... —    (Patient since Wed Feb 08 00:00:00 MST 2017)

Absolutely wonderful!!! I tell everyone I know they need to come see how amazing you all are. Couldn't be happier about going to the dentist!!!


StarStarStarStarStar Five stars!!! Excellent! —    (Patient since Wed Sep 08 00:00:00 MDT 1999)

Five stars!!! Excellent!


StarStarStarStarStar As always, great care and treatment at Donaldso... —    (Patient since Tue May 29 00:00:00 MDT 2012)

As always, great care and treatment at Donaldson & Guenther!


StarStarStarStarStar This was the best dental visit I ever have had. —    (Patient since Thu Feb 12 00:00:00 MST 1998)

This was the best dental visit I ever have had. Kelly is an excellent hygienist, and with the new “power-washing" tool for cleaning accumulation off of the teeth, it was even better than usual. I find dentist appointments rather stressful, but at this one, I hardly felt any real discomfort at all.


StarStarStarStarStar Always appreciate the expertise at the clinic. —    (Patient since Tue Aug 25 00:00:00 MDT 2009)

Always appreciate the expertise at the clinic.


StarStarStarStarStar Great Dental Care - Kelly did a wonderful job a... —    (Patient since Wed Nov 01 00:00:00 MST 2000)

Great Dental Care - Kelly did a wonderful job as always. She is professional, careful, friendly and very good at her craft. Thanks!


StarStarStarStarStar Such a great dental practice! —    (Patient since Tue Oct 06 00:00:00 MDT 2009)

It is easy to underestimate how important it is to have a great dental practice in your back pocket. In the 25 years I have been a patient of Drs. Donaldson and Guenther they have been keeping my need for treatment as low as possible, and have prevented the need for emergency services by watching potential problem spots and acting as needed. And I appreciate their planning for the future by bringing Dr. Yilmaz into their practice. All three of them and the dental technicians are very skilled. WHen my husband started seeing them about 18 months ago they developed a plan to catch up on the work he needed that allowed us to take full advantage of our insurance benefits while still getting the most urgently needed work done first.


StarStarStarStarStar No worries at Drs Donaldson and Guenther —    (Patient since Fri May 01 00:00:00 MDT 2009)

I am so comfortable while at Drs Guenther and Donaldson. Their entire staff is friendly, helpful and go out of their way to put you at ease. They have updated equipment and proccesses.


StarStarStarStarStar Best darned care I've ever received from a dent... —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

Best darned care I've ever received from a dental team.


StarStarStarStarStar Everyone in this practice is fantastic —    (Patient since Wed Jun 10 00:00:00 MDT 2009)

Everyone in this practice is fantastic


StarStarStarStarStar Professional excellence and warm/friendly staff —    (Patient since Thu Jun 28 00:00:00 MDT 2012)

Dr. Guenther and staff are kind and friendly and excellent at their profession.


StarStarStarStarStar Always excellent care and customer service. —    (Patient since Mon Oct 12 00:00:00 MDT 2009)

Always excellent care and customer service.


StarStarStarStarStar Upon arrival, I was greeted warmly by Ann at th... —    (Patient since Tue Aug 24 00:00:00 MDT 1999)

Upon arrival, I was greeted warmly by Ann at the front desk, who got me back to the procedure room ahead of my scheduled appointment time. During the entire procedure, the dental team--Maria and Dr. Yilmaz--took excellent care of me. I especially appreciated the level of communication that they engaged it with every aspect of what was going on. There were no unexpected sensations or sounds, and they invited me to provide feedback at every opportunity if I was comfortable or uncomfortable. Their approach to the procedure, coupling patient-centered communication with clinical efficiency, turned what could be a scary time (part of my tooth fell out!) into not a big deal. Thanks!


StarStarStarStarStar Letter to Dr. Donaldson —    (Patient since Mon Oct 05 00:00:00 MDT 2009)

Letter to Dr. Donaldson: Dear Kirk, I want to thank you for: 1. Building a practice that is focused intently on your patients, our needs and understanding and consistently high quality work. Having the wisdom to employ rock-solid staff like Ann and everyone else I've seen is a choice - thank you for being wise enough to value them. This is no accident - it is only the result of conscious attention to every detail; 2. I got in trouble with an abscess while starting a week out of state. Ann could not have been MORE responsive and helpful, getting me a prescription and an appointment on such short notice the minute I got home. Thanks to her! 3. Most importantly: I know that Ann and you wedged me in between other patients on Monday. Yet, I never felt that my presence was a problem or that I received less than 100% of your attention or less than top quality care. You and your staff were caring, careful and the attention to my needs never flagged despite the unplanned procedure. Just as importantly, though I could not hear the details of your interactions with the other patients you saw that day, I know as I walked out that they also received your characteristic, undivided attention and my strong suspicion is that they never had any reason to believe that my presence somehow cost them in the quality of their appointment. Your ability, to make your patients feel like we are the only patient on your mind when you're seeing us, is a real gift and a tribute to you and spills over to the entire office. In my work, I come into contact every day with the delivery of clinical care in every conceivable setting. You and your colleagues at Donaldson & Guenther are just the best. You should be teaching patient-centered care to a lot of clinicians! Sincerely, Rick Boothman


StarStarStarStarStar As always, dental care as good as it gets! —    (Patient since Tue Jul 28 00:00:00 MDT 2009)

As always, dental care as good as it gets!


StarStarStarStarStar  —    (Patient since Mon Sep 22 00:00:00 MDT 1997)

Please see comments below


StarStarStarStarStar Always the most professional and personal atten... —    (Patient since Thu May 22 00:00:00 MDT 2014)

Always the most professional and personal attention to detail in addition to excellent dental medicine! Could not be happier!


StarStarStarStarStar Excellent Semiannual Cleaning and Checkup... —    (Patient since Mon Nov 14 00:00:00 MST 2011)

I had an excellent semiannual cleaning and checkup with Megan and Dr. Yilmaz. All questions regarding my dental health were answered and we had a constructive dialogue on formulating a strategy to address dental health issues that might arise in the future.


StarStarStarStarStar 20 years of great dental care —    (Patient since Tue Jul 11 00:00:00 MDT 2006)

My wife found Donaldson & Guenther about 20 years ago, but I stayed with another dentist for a few years after that before switching. What a difference! My previous dentists were good, but D&G are great! The dental care is excellent, and they are very caring. I recommend them to friends when they are looking for a dentist.


StarStarStarStarStar I wish I had an online connection with my denti... —    (Patient since Mon Nov 23 00:00:00 MST 2015)

I wish I had an online connection with my dentist in Miami. This is fantastic! I cannot thank you enough for having had the courtesy of seeing me in an emergency while visiting my daughter, Techy and my son in law, Patrick in Ann Arbor. God bless you!!!


StarStarStarStarStar  —    (Patient since Wed Oct 29 00:00:00 MST 2003)

I am having extensive and complicated work done by Dr.Donaldson and the excellent staff. From the time I arrive and am greeted by my name each person I have contact with is very knowledgeable, pleasant and efficient . Joan M. Pierce


StarStarStarStarStar Quick, painless, professional, considerate —    (Patient since Tue Apr 04 00:00:00 MDT 2017)

D&G got me in immediately when I had a dental emergency just before I needed to leave townu. They were able to explain to me why the dental work in question had failed twice, why I was experiencing pain, and what my options were. They were able to make me comfortable immediately with a temporary solution to see me through some travel I had to take. The temporary solution has already relieved pain that my former dentist could not in two attempts.


StarStarStarStarStar We both appreciate and are very thankful for th... —    (Patient since Tue Aug 25 00:00:00 MDT 2009)

We both appreciate and are very thankful for the great care you all provide.


StarStarStarStarStar Very happy and satisfied with all services prov... —    (Patient since Wed Mar 03 00:00:00 MST 1999)

Very happy and satisfied with all services provided at Dentistry as Fin Art PLC.


StarStarStarStarStar As always, Kelly and the rest of the staff was... —    (Patient since Tue Dec 15 00:00:00 MST 1998)

As always, Kelly and the rest of the staff was on time, courteous and gentle. Love you guys!


StarStarStarStarStar Kelly was great as a hygienist. Also, your ne... —    (Patient since Wed Jul 08 00:00:00 MDT 2009)

Kelly was great as a hygienist. Also, your new dentist partner ( sorry, I am terrible with names ) is wonderful.


StarStarStarStarStar I commute to my dentist  —    (Patient since Tue Mar 16 00:00:00 MST 1999)

Excellent service, commute from Troy to go to the dentist


StarStarStarStarStar Super friendly and caring!!! —    (Patient since Tue Mar 14 00:00:00 MDT 2017)

Super friendly and caring!!!


StarStarStarStarStar Excellent care —    (Patient since Fri Sep 30 00:00:00 MDT 2016)

Dr. Donaldson and Shannon were a great team. They really made my experience comfortable and enjoyable. Thank you!


StarStarStarStarStar It is always a terrific dental experience.  —    (Patient since Fri May 15 00:00:00 MDT 2009)

It is always a terrific dental experience.


StarStarStarStarStar World class dentistry! —    (Patient since Wed Aug 19 00:00:00 MDT 2009)

I have been going here for around 30 years and continue to be impressed with the caring, impeccable service. I would recommend D&G (and do!) wholeheartedly! Definitely the art of dentistry!


StarStarStarStarStar A++ Dental Experience  —    (Patient since Mon Oct 05 00:00:00 MDT 2009)

From the moment you walk in the office its a great experience! Beautiful decor. Wonderful staff. Quality dental care!


StarStarStarStarStar Kelly does an excellent job! —    (Patient since Mon Apr 05 00:00:00 MDT 1999)

Kelly does an excellent job!


StarStarStarStarStar The doctor came in on her day off to take care ... —    (Patient since Wed Jun 18 00:00:00 MDT 2003)

The doctor came in on her day off to take care of my dental emergency.


StarStarStarStarStar The doctors and staff are consummate profession... —    (Patient since Tue May 31 00:00:00 MDT 2011)

The doctors and staff are consummate professionals. One of the aspects of my visits I like the best is that the practice is "patient oriented," including providing extensive information about all procedures, making the patient comfortable during the procedures, and informing patients in advance about the costs. And the work they do is beautiful. My teeth have never looked so good. I'm just sorry I didn't work with this practice earlier...


StarStarStarStarStar I had a great time with Kirk and his team. Fro... —    (Patient since Wed Oct 12 00:00:00 MDT 2016)

I had a great time with Kirk and his team. From the moment of arrival to my departure, they put my comfort first.


StarStarStarStarStar Delighted, as usual! —    (Patient since Tue May 29 00:00:00 MDT 2012)

As always, I was delighted by the care I received at Donaldson & Guenther! My teeth feel great and I know my next steps for dental health and care!


StarStarStarStarStar Great Practice —    (Patient since Thu Jun 18 00:00:00 MDT 2009)

Kelly is always great! My appointment started on time, and I was done in 45 minutes. She always does a thorough job.


StarStarStarStarStar You guys are great! Excellent! —    (Patient since Mon Jul 27 00:00:00 MDT 2009)

You guys are great! Excellent!


StarStarStarStarStar Dr. Yilmaz has been an outstanding addition to ... —    (Patient since Tue Sep 29 00:00:00 MDT 2009)

Dr. Yilmaz has been an outstanding addition to this dental practice. She is always friendly and has a gentle touch. I have been seen by Dr. Yilmaz three times now and every time has been nothing less than a wonderful experience. I have been a patient of this dental practice for nearly 30 years and have always received the best dental care available from the entire staff. I would highly recommend Donaldson and Guenther to anyone looking for superior dental care.


StarStarStarStarStar I have received the best care anybody could hop... —    (Patient since Thu Apr 01 00:00:00 MDT 2010)

I have received the best care anybody could hope for at Donaldson and Guenther. Their passion about doing the right thing in the best way possible is unsurpassed.


StarStarStarStarStar Great care, talented people. —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

Great care, talented people.


StarStarStarStarStar  —    (Patient since Thu Jun 11 00:00:00 MDT 2009)

I highly recommend this practice! I've been coming here for over 30 years and have always received outstanding care.


StarStarStarStarStar (Did that yesterday while I was still in the of... —    (Patient since Tue Oct 06 00:00:00 MDT 2009)

(Did that yesterday while I was still in the office)


StarStarStarStarStar Always good to see Kelly and Dr. Guenther...exc... —    (Patient since Tue Aug 25 00:00:00 MDT 2009)

Always good to see Kelly and Dr. Guenther...excellent care.


StarStarStarStarStar Everything was great as always! —    (Patient since Mon Nov 23 00:00:00 MST 2015)

Everything was great as always!


StarStarStarStarStar Thank you for taking Annie Sturgeon in during t... —    (Patient since Tue Nov 30 00:00:00 MST 2010)

Thank you for taking Annie Sturgeon in during the vacation period. Very Much appreciated!


StarStarStarStarStar I have been going to Dr. Donaldson and his team... —    (Patient since Wed Sep 02 00:00:00 MDT 2009)

I have been going to Dr. Donaldson and his team for 25 years, and have always received the very best of care.


StarStarStarStarStar Friendly, efficient and always gentle. Going ... —    (Patient since Tue Oct 09 00:00:00 MDT 2012)

Friendly, efficient and always gentle. Going to the dentist is no longer the dreaded appointment that it use to be with past dentists.


StarStarStarStarStar Very good visit.  —    (Patient since Tue Jul 14 00:00:00 MDT 2009)

Very good visit. The hygienist (Sorry, she's new to me, and I'm not sure of her name.) was pleasant and very willing to answer questions and offer guidance on home dental care. The exam and cleaning were painless, too!


StarStarStarStarStar An excellent cleaning and exam, as always! —    (Patient since Wed Feb 05 00:00:00 MST 2003)

An excellent cleaning and exam, as always!


StarStarStarStarStar Nice and friendly as always--though expensive. —    (Patient since Thu Sep 24 00:00:00 MDT 2009)

Nice and friendly as always--though expensive.


StarStarStarStarStar Exemplary care and service as usual.I apprecia... —    (Patient since Tue Jul 28 00:00:00 MDT 2009)

Exemplary care and service as usual. I appreciate the spirit of excellence that each Dentist, hygienist, and staff member exudes. Over the 20 years that I have been a patient, the atmosphere is consistently friendly, caring, and professional. Thank you Drs. Donaldson and Guenther for being the best dentists I have ever experienced and for selecting a fantastic group to make the practice what it is.


StarStarStarStarStar meticulous work by Kelly and good teamwork —    (Patient since Thu Jul 23 00:00:00 MDT 2009)

As always, Kelly did a great job on the semi annual cleaning and evaluation. The office team makes constant efforts to meet the needs and expectations of the patients.


StarStarStarStarStar Dentistry as a Fine Art is outstanding in every... —    (Patient since Wed Jun 10 00:00:00 MDT 2009)

Dentistry as a Fine Art is outstanding in every aspect of their practice


StarStarStarStarStar Am going to see oral surgeon on Nov. 29.  —    (Patient since Wed Mar 07 00:00:00 MST 2001)

Am going to see oral surgeon on Nov. 29.


StarStarStarStarStar It's odd to actually look forward to a dental c... —    (Patient since Mon Oct 05 00:00:00 MDT 2009)

It's odd to actually look forward to a dental check-up and cleaning, but that's the way I feel about visiting this office. I love the first appointment of the day, the staff is always right on time, very welcoming, professional and warmly personal at the same time. Kelly is a terrific hygienist and it's so nice to see someone who knows me and my teeth every time.


StarStarStarStarStar Competent, professional, with a good sense of h... —    (Patient since Mon Sep 28 00:00:00 MDT 2009)

Competent, professional, with a good sense of humor.


StarStarStarStarStar Excellent service. Up-to-date technology and sk... —    (Patient since Mon Sep 10 00:00:00 MDT 2001)

Excellent service. Up-to-date technology and skills.


StarStarStarStarStar  —    (Patient since Wed Aug 07 00:00:00 MDT 2002)

The environment is top notch and unmatched anywhere else. You come in with high expectations and they are met.


StarStarStarStarStar Six Month Checkup and Cleaning —    (Patient since Tue Jun 09 00:00:00 MDT 2009)

I would have prefered one of the doctors was in the office. Had a full set of x-rays that no one (doctor) reviewed. During your checkup is the only time you can confer about possible problems without making an appointment.


Reply

Our apologies you were not alerted ahead of time that the Dr's were out that morning. The four bitewing xrays were reviewed by Dr. D upon his return, information regarding these films would be forwarded to you. As we reminisced, the day of your appointment, it is so nice that you and Jane have been patients of our office for over 25 years!! Your loyalty has not gone unnoticed and your comments here are meaningful. We will make every effort to avoid surprises for you in the future.

StarStarStarStarStar I've been seeing Dr Zerrin Yilmaz for over a year... —    (Patient since Thu Oct 27 00:00:00 MDT 2011)

Dentistry as Fine Art (DFA) is an exceptional facility with friendly staff; attractive, relaxed waiting room; and spotlessly clean examination rooms. They value your time so appointments are always on time. Information about costs of procedures and follow-ups are provided in advance, no surprises Dr Zerrin Yilmaz has been my primary dentist for over a year. She and all the dental assistants I've met are very attentive to determining any issues you may have with dental work including problems with sensitivities to anesthetics, pre-procedure anxiety, allergies to anitbiotics and/or latex, and jaw fatigue due to TMJ. They tailor their dentistry procedures to your specific needs. It comfortable knowing their level of patient concern and attention to detail. My dental work experience with DFA includes fillings, cleaning, crowns, root canal, and bite splint.


StarStarStarStarStar Amazing People... Consumate Professionals........ —    (Patient since Thu Dec 16 00:00:00 MST 1999)

Amazing People... Consumate Professionals.....


Reply

Thanks Kelly! It is always a pleasure seeing you too!!

StarStarStarStarStar Fast, Efficient, highly professional, and friendl... —    (Patient since Wed May 06 00:00:00 MDT 2009)

Fast, Efficient, highly professional, and friendly service. Highest quality dentistry - doesn't get much better than Donaldson & Guenther DDS


StarStarStarStarStar I really liked the new hygienist hope I hAve her ... —    (Patient since Tue Jan 09 00:00:00 MST 2001)

I really liked the new hygienist hope I have her next time too she did an excellent job!


Reply

Thanks Deb! Megan has been wonderful to have in our office, I am glad your experience was excellent! Thank you for taking the time to share your kind words.

StarStarStarStarStar Excellent Denistry The care at Donaldson and Guen... —    (Patient since Thu Mar 24 00:00:00 MDT 2011)

Excellent Denistry The care at Donaldson and Guenther is always top notch. The staff is very capable and the dentists are the best in the city.


Reply

Thanks Diane! The sharing of our patient's experiences is very helpful to us and to others considering our office. These reviews keep us on the right track and doing our best for everyone!

StarStarStarStarStar Dr. Donaldson was great. I had an issue with an ... —    (Patient since Tue Apr 08 00:00:00 MDT 2014)

Dr. Donaldson was great. I had an issue of uncertain origin (tooth, sinus, other). The doctor took the time to fully assess it and with inconclusive results, gave me some simple options to try and determine if it was indeed related to the tooth without significant intervention. Thankfully, he was able to eliminate the tooth as the problem.


Reply

WE believe in taking the time to listen and taking a careful, thoughtful approach to your care. I am glad it was a positive experience and that you shared it here! Patients considering our office rely heavily on the reviews of others, so thank you for sharing! See you next time Mark!

StarStarStarStarStar I saw Kelly Planko. She did her usual, superb job... —    (Patient since Tue Apr 26 00:00:00 MDT 2005)

I saw Kelly Planko. She did her usual superb job in her usual personable manner.


StarStarStarStarStar  —    (Patient since Wed May 06 00:00:00 MDT 2009)

Professional and kind service


StarStarStarStarStar Great at resolving an acute tooth problem. —    (Patient since Tue May 19 00:00:00 MDT 2009)

I was seen very promptly with a problem that turned out to be a dental abscess; had a root canal within 24 hours. Dr Guenther and her staff were excellent, explained what was happening and the actual procedure was far far less traumatic than I expected (or feared)! Symptom relief was immediate. Follow up was great. The practice is very loyal to their patients and go out of their way to get you seen and treated promptly.


StarStarStarStarStar Teeth Cleaning —    (Patient since Tue May 05 00:00:00 MDT 2009)

5 star. Cathleen, my hygienist, was excellent


StarStarStarStarStar Good time...at the dentist —    (Patient since Wed Oct 28 00:00:00 MDT 2009)

Had a great experience at the dentist...like I have for I guess 30+ years. The group at Donaldson and Guenther are pros!


StarStarStarStarStar  —    (Patient since Wed Nov 01 00:00:00 MST 2000)

As always, Kelly did a great job with her checkup and cleaning/polishing work.


StarStarStarStarStar Excellent - as always! —    (Patient since Tue May 29 00:00:00 MDT 2012)

I'm always very pleased by the care that I receive at Donaldson & Guenther. This week's visit was no exception!


StarStarStarStarStar Kelly P is outstanding and does a wonderful job.... —    (Patient since Tue Sep 29 00:00:00 MDT 2009)

Kelly P is outstanding and does a wonderful job.


StarStarStarStarStar Great dentist with high quality care  —    (Patient since Tue Aug 11 00:00:00 MDT 2009)

Donaldson and Guenther people are very well trained and the practice keeps amazingly up to date. Everyone is courteous and cares for the comfort of the patient. Thanks!


StarStarStarStarStar Always a good experience!... —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

Always a good experience!


StarStarStarStarStar Patient for over 25 years! —    (Patient since Wed May 13 00:00:00 MDT 2009)

There is a reason I've been going to D&G for over 25 years - Excellent services & people. Everything is done to the highest standards. Highly recommend!


StarStarStarStarStar Excellent Care —    (Patient since Wed Aug 12 00:00:00 MDT 2009)

Have been a client of Dr. Guenther's for over 30 years. Excellent service and excellent care. Staff get to know you on a personal level.


StarStarStarStarStar The best dental practice have ever used. Advanced technology, professional, caring, timely. I coul... —    (Patient since Thu Dec 17 00:00:00 MST 2015)

The best dental practice have ever used. Advanced technology, professional, caring, timely. I could not ask for more.


StarStarStarStarStar Happy with the care here —    (Patient since Mon Sep 14 00:00:00 MDT 2009)

I met Dr Donaldson about 30 years ago, after trying 3 or 4 dentists that I wasn't happy with. I've stayed with him during this time, though I now live 50 miles from his office and he's not a preferred provider with my dental insurance. Having a dentist I trust and like is worth a little extra expense and fussing to get to.


StarStarStarStarStar Excellent experience as always! ... —    (Patient since Mon Oct 12 00:00:00 MDT 2009)

Excellent experience as always!


StarStarStarStarStar  —    (Patient since Tue May 04 00:00:00 MDT 2004)

As always I was greeted with a warm welcome, you really are made to feel at ease. The staff are so friendly and they explain everything that they need to do.


StarStarStarStarStar  —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

This is the best experience I have ever had at a dental practice. Every aspect is superior: phone support, staff and doctors are all dedicated to making the experience as comfortable as possible.


StarStarStarStarStar Excellent staff. Super friendly and super competent.... —    (Patient since Thu Apr 01 00:00:00 MDT 2010)

Excellent staff. Super friendly and super competent.


StarStarStarStarStar No finer dental practice in my experience. ... —    (Patient since Mon Mar 06 00:00:00 MST 2006)

No finer dental practice in my experience.


StarStarStarStarStar Clean, modern, but homey practice!... —    (Patient since Fri May 01 00:00:00 MDT 2009)

Clean, modern, but homey practice!


StarStarStarStarStar Efficient, friendly, very competent... —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

Efficient, friendly, very competent


StarStarStarStarStar I have always had a positive experience with everyone at this office. They are excellent at meetin... —    (Patient since Thu Jun 21 00:00:00 MDT 2012)

I have always had a positive experience with everyone at this office. They are excellent at meeting any of my needs, and always make sure that my every need is being addressed. I have full and complete confidence with every step of their care.


StarStarStarStarStar  —    (Patient since Tue Aug 10 00:00:00 MDT 1999)

Such friendly staff, great treatments and overall pleasant experience. Keep up the good work.


StarStarStarStarStar  —    (Patient since Mon May 04 00:00:00 MDT 2009)

As always I get the best care and advise about my teeth


StarStarStarStarStar Quality care and great service —    (Patient since Thu Jul 23 00:00:00 MDT 2009)

This practice provides expert dental services and careful customer service. They will evaluate, explain and do the procedure with attention to detail and to the patient situation. We recommend them highly!


StarStarStarStarStar Top rate service. I was seen by Kelly who is a fantastic member of the D&G team. I had a great app... —    (Patient since Wed Jun 10 00:00:00 MDT 2009)

Top rate service. I was seen by Kelly who is a fantastic member of the D&G team. I had a great appointment and will be back in 6 months.


StarStarStarStarStar  —    (Patient since Wed May 20 00:00:00 MDT 2009)

Dr. Donaldson has been my dentist for many, many years. He is absolutely THE BEST dentist ever. My dental issues are especially challenging and he truly does make dentistry a fine art, but he is also a conscientious and compassionate human being. My hygienist, Kelly, is also fabulous. The entire staff is highly professional and a pleasure to work with. IF ther were 10 stars to give, I would not hesitate!


StarStarStarStarStar The best experience you can have in a dental office.....  —    (Patient since Wed Oct 01 00:00:00 MDT 2014)

I like that I can email if I have questions, I like that I get reminder texts or emails when I have an appointment, especially when I booked it 6 months ago. I like that I don't generally wait long to get started once I arrive, being on time is huge. I like that Anne works with me to use my flexible spending account or other methods of getting things paid.


Reply

Thanks so much Janet for the wonderful comments! All the things you have described are things we do purposefully to make it easy to do business with us! We are about no surprises and helpful planning for our patients. Thank you for taking the time to share your experience with our office!

StarStarStarStarStar Enjoyed and appreciated the expert care Katherine provided to me at my appointment! —    (Patient since Wed Oct 07 00:00:00 MDT 1998)

Enjoyed and appreciated the expert care Katherine provided to me at my appointment!


StarStarStarStarStar A good deal of effort is make to keep things sanitary, including the voice-activated... —    (Patient since Wed Nov 22 00:00:00 MST 2006)

A good deal of effort is make to keep things sanitary, including the voice-activated record-keeping. However, when it does not pick up the voice properly (I'd say about a third of the time), gloved hands went from my mouth to the same computer mouse that gets used for other purposes. I'm not a fan of the voice-activated record-keeping in any event. It's unclear to me that there is a check on the accuracy of the how it records the data. But maybe that's just me.


Reply

Thank you Valerie for this very important feedback! Technology is great until a malfunction, however a great deal of care is taken to ensure that the information is accurate in the face of times of malfunction. All items in the operatories are thoroughly disinfected, including keyboards and mice. Your feedback set in motion a change that will hopefully make you more comfortable at your next visit as well as other patients. While we realize that patient's don't always see the sanitizing and room preparation that takes place, we can add ease of mind now with the implementation of plastic sheaths for the keyboard and mice to add an additional protective barrier.

StarStarStarStarStar Everything was fine. Thank you! :) —    (Patient since Fri Aug 14 00:00:00 MDT 2009)

Everything was fine. Thank you! :)


StarStarStarStarStar Beautiful facility. Professional. Clinically excellent.  —    (Patient since Tue May 26 00:00:00 MDT 2009)

Beautiful facility. Professional. Clinically excellent.


StarStarStarStarStar Friendly and Welcoming —    (Patient since Mon Nov 02 00:00:00 MST 2009)

I've been coming here for a long time and I am happy every time. The people are nice, and I always leave feeling good.


Reply

Thanks Jaimie we enjoy seeing you and your mom too! It is always nice to catch up with you! Thank you for taking the time to share your experience.

StarStarStarStarStar Melissa, Kelly's substitute is wonderful! Very gentle and thorough. —    (Patient since Thu Sep 07 00:00:00 MDT 2006)

Melissa, Kelly's substitute is wonderful! Very gentle and thorough.


Reply

Thanks Kathy! Many of our patients shared your experience and we have begun working out a schedule to have Melissa with us long term.

StarStarStarStarStar Absolutely a wonderful experience! Very professional, knowledgeable, and excellent in every way —    (Patient since Wed Mar 03 00:00:00 MST 1999)

Absolutely a wonderful experience! Very professional, knowledgeable, and excellent in every way. Dr. Yilmaz is the very best! I would never ever go anywhere else for my dental needs!


StarStarStarStarStar After what 20 years? You guys continue to be excellent!  —    (Patient since Wed Oct 28 00:00:00 MDT 2009)

After what 20 years? You guys continue to be excellent!


StarStarStarStarStar The thing that really jumps out at me is that everyone is really friendly and it isnt that... —    (Patient since Tue Jun 23 00:00:00 MDT 2009)

The thing that really jumps out at me is that everyone is really friendly and it isnt that pated on insincere smile. People seem to enjoy working there. And, of course, the dentistry is excellent.


Reply

Thanks Craig! You are absolutely correct, our smiles are neither pasted or insincere. We really do enjoy working together. See you next time!

StarStarStarStarStar I do not like your appointment reminder application —    (Patient since Thu Jul 30 00:00:00 MDT 2009)

I do not like your appointment reminder application. It does not provide me with an option to say "no, I cannot make my appointment, please have someone contact me to reschedule my appointment." It only has a confirm my appointment option. That is incredibly frustrating to me. I would prefer to have my hygienist email me so that is can communicate immediately instead of having to call. It's infuriating for a busy executive.


Reply

We are sorry you had a frustrating experience with our confirmation service. We are happy to personalize your confimation method by having the hygienist contact you directly. Thank you for taking the time to give us this feedback so we can follow up with this service and hopefully make modifications that will help others!

StarStarNo StarNo StarNo Star Staff very friendly and was treated to a very complete "gift bag" of dental supplies post appt —    (Patient since Thu Feb 11 00:00:00 MST 2016)

Staff very friendly and was treated to a very complete "gift bag" of dental supplies post appt. Did not realize this was more of a "boutique" facility. And was told after the fact that they were out of network with my insurance (would have been better to have been informed when I made the appointment). Lastly, primary reason for the appt was to have a cleaning. Had I not asked the staff "when is my cleaning?" it would not have happened because they didn't see it scheduled. The cleaning that followed felt very rushed and incomplete due to having only 10mins remaining in my time slot.


Reply

Thank you Randy for your feedback. We are very sorry your visit did not go as explained during our telephone interview. I see that we were given your insurance information prior to your appointment so we could advise you of your benefits, which was helpful. We discovered that your insurance would not allow radiographs due to a frequency limitation so we gave a professional courtesy for the cost of new films, a savings of $172. To our pleasant surprise your insurance paid more than the expectation for your first visit. Our goal is avoid surprises for our patients, so our sincere apologies that your were surprised by our out of network status. Dr. Yilmaz enjoyed meeting you and was happy she could provide you with your cleaning as a convenience to you saving you another trip to our office. Thank you for your thoughts regarding your visit. The feedback we receive assists us in the continued development of our team and the services we provide.

StarStarStarStarStar Thank you for being so patient with me during the x-ray process! —    (Patient since Thu May 24 00:00:00 MDT 2001)

Thank you for being so patient with me during the x-ray process!


StarStarStarStarStar Totally satisfied. —    (Patient since Tue Feb 18 00:00:00 MST 2003)

Totally satisfied. Highly recommend this dental team.


Reply

Thanks Charles! We are a team that enjoys working together and working with all our patients!!

StarStarStarStarStar The girl that cleaned my teeth used the sonic tool . wonderful I loved it. —    (Patient since Wed Mar 07 00:00:00 MST 2001)

The girl that cleaned my teeth used the sonic tool . wonderful I loved it.


StarStarStarStarStar checkup —    (Patient since Thu Sep 17 00:00:00 MDT 2009)

Excellent service and 1st rate dental care.


StarStarStarStarStar Everyone I interact with at D&G is friendly and eager to help in anyway they can —    (Patient since Thu Apr 10 00:00:00 MDT 2014)

Everyone I interact with at D&G is friendly and eager to help in anyway they can. As someone with complex dental issues, one of the most important things to me is the confidence of the dentist and their staff. I've consulted with other dentists before, and was always left with the impression that they were guessing, and that they would bludgeon their way through my dental treatment. Dr. D looked at my X-rays and knew right away exactly how to approach my situation. For me, that was key. I needed to know that my situation wasn't impossible to fix, and that the person fixing it actually knew how.


StarStarStarStarStar i always enjoy coming in, everyone is wonderful and the care is extraordinary. thank you so much! —    (Patient since Tue Oct 19 00:00:00 MDT 2010)

i always enjoy coming in, everyone is wonderful and the care is extraordinary. thank you so much!


StarStarStarStarStar Everyone here is FABULOUS! My appointment was with Dr —    (Patient since Tue Jan 26 00:00:00 MST 2010)

Everyone here is FABULOUS! My appointment was with Dr. Yilmaz and she is an outstanding and highly skilled dentist - professional, kind, considerate, and very thoughtful. The entire staff strive to help patients feel comfortable and in good care. This dental practice is best of the best!


Reply

Thanks Mary! Our dentists and staff are always striving to give our patients the best possible experience and feedback like yours helps to continue our development.

StarStarStarStarStar Outstanding Again! —    (Patient since Mon Sep 14 00:00:00 MDT 2009)

I had an outstanding teeth cleaning with Kelly.She does a fantastic job cleaning my teeth and working with me to improve both my teeth and gums.


StarStarStarStarStar I think that each chair in the waiting room should have mini nitrous oxide tank and mask for the... —    (Patient since Tue Oct 09 00:00:00 MDT 2012)

I think that each chair in the waiting room should have mini nitrous oxide tank and mask for the use of the patients.... and there should be a TV with the movie Pink Floyd the Wall playing on a continuous loop.... I would appreciate it if this could be installed by Dec 7th when I return... thank you... Colin


StarStarStarStarStar Keep up with the excellence and great friendly environment  —    (Patient since Thu Dec 27 00:00:00 MST 2012)

Keep up with the excellence and great friendly environment


StarStarStarStarStar Going to the dentist is fun! —    (Patient since Thu Sep 23 00:00:00 MDT 2010)

This group is great! I feel like a member of the family when I go there. Lots of conversation and laughs, but very professional staff, and I always know that I am receiving excellent dental care.


StarStarStarStarStar As always a very positive experience —    (Patient since Mon Aug 17 00:00:00 MDT 2009)

As always a very positive experience


StarStarStarStarStar everyone is professional and cordial —    (Patient since Thu May 28 00:00:00 MDT 2009)

everyone is professional and cordial


StarStarStarStarStar Everyone is always very friendly and considerate, in a relaxed environment —    (Patient since Wed Jul 08 00:00:00 MDT 1998)

Everyone is always very friendly and considerate, in a relaxed environment. Can't think of anything I would change! Thanks!!!


StarStarStarStarStar Love my hygienist. She is kind, friendly and efficient.  —    (Patient since Fri May 29 00:00:00 MDT 2009)

Love my hygienist. She is kind, friendly and efficient.


StarStarStarStarStar I trust your team completely and am so happy to be your patient..... —    (Patient since Thu May 22 00:00:00 MDT 2014)

I trust your team completely and am so happy to be your patient.....


StarStarStarStarStar Anyone who does not love going to the dentist should change to Donaldson and Guenther —    (Patient since Wed Jun 10 00:00:00 MDT 2009)

D&G provides top professional care in a family atmosphere. They look out for my dental health and the health of my family.


StarStarStarStarStar The receptionist, dental hygienist, and doctor were all kind and professional —    (Patient since Thu Nov 12 00:00:00 MST 1998)

The receptionist, dental hygienist, and doctor were all kind and professional. I've been going to Donaldson and Guenther for over 15 years, and have been impressed with the quality of work.


StarStarStarStarStar You have excellent staff.  —    (Patient since Tue Sep 28 00:00:00 MDT 1999)

You have excellent staff.


StarStarStarStarStar Kathrine was wonderful and took time to explain  —    (Patient since Mon Jun 15 00:00:00 MDT 2009)

Kathrine was wonderful and took time to explain how to improve my dental care. Dr Younis was very friendly knowledgeable and took her time to explain my care and let me get to know her


StarStarStarStarStar As always, wonderful, caring people and excellent service. Thank you!! —    (Patient since Tue Jun 02 00:00:00 MDT 2009)

As always, wonderful, caring people and excellent service. Thank you!!


StarStarStarStarStar Patient —    (Patient since Fri Jul 10 00:00:00 MDT 2009)

Excellent staff. Excellent atmosphere especially for a nervous person who hates going to the dentist.


StarStarStarStarStar I'm having some sensitivity to hot and cold liquids around the new crowns —    (Patient since Wed Jul 08 00:00:00 MDT 2009)

I'm having some sensitivity to hot and cold liquids around the new crowns. I'm assuming that this will subside within the next week or two.


StarStarStarStarStar As usual everyone was very nice —    (Patient since Wed Oct 01 00:00:00 MDT 2014)

As usual everyone was very nice. I like that you give me options and choices instead of just telling me what needs to be done.


StarStarStarStarStar I always feel very well taken care of at D&G. I appreciate your thoroughness and care. —    (Patient since Mon Nov 30 00:00:00 MST 2009)

I always feel very well taken care of at D&G. I appreciate your thoroughness and care. Thank you to all of the staff. I know you would answer any questions I might have.


StarStarStarStarStar Thanks again for getting me in. Staff works in a great culture and I notice that.Thanks again! —    (Patient since Thu Mar 21 00:00:00 MDT 2013)

Thanks again for getting me in. Staff works in a great culture and I notice that. Thanks again!


StarStarStarStarStar Everyone has always been truly delightful during my visits —    (Patient since Tue Jan 29 00:00:00 MST 2013)

Everyone has always been truly delightful during my visits. I would recommend DG DDS to anyone without reservation!


StarStarStarStarStar Was treated very respectfully and was made to feel comfortable.  —    (Patient since Wed Sep 04 00:00:00 MDT 2013)

Was treated very respectfully and was made to feel comfortable.


StarStarStarStarStar Amazing dental practice! —    (Patient since Wed Mar 21 00:00:00 MDT 2007)

Donaldson & Guenther is a part of my life now...I have seen them for years. I have a complicated mouth and they have taken great care to make sure during critical times I have the best care. Love their approach with a strategy based on your timeline and urgency of the matter. It is clear on what needs to be done by when and success is a fabulous smile! I love mine...thank you Kirk & Kristin and team!!


StarStarStarStarStar Great Attention to Detail —    (Patient since Mon Mar 13 00:00:00 MST 2006)

I continue to come to Donaldson & Gunther because of the excellent attention to detail and care I receive. It is out of my dental network so I pay more, but it is worth it. I have had extensive work done and it looks good and holds up well.


StarStarStarStarStar Excellent Dental Services —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

I've continued to be a long term patient of Donaldson & Guenther DDS because of the high quality of their dental practice, and the welcoming atmosphere displayed to their customers.


StarStarStarNo StarNo Star Not my best visit, but usually excellent —    (Patient since Wed May 15 00:00:00 MDT 2002)

I am just confused as to whether there is a problem or not because things were suggested but not followed up on.


Reply

Thank you for your feedback! We work very hard to communicate well with our patients to eliminate surprises and confusion. It sounds like we dropped the ball with you on Wednesday and for that we sincerely apologize. We have made a private response to you with the recommended follow-up to your concerns. We look forward to seeing you at your next appointment! Thank you again for caring enough to share your concerns!

StarStarStarStarStar I had a great visit today...from Dr —    (Patient since Wed Feb 15 00:00:00 MST 2012)

I had a great visit today...from Dr. Z to Jesse to Nicole to Anne--the Friday team is awesome! :) Anne Garcia


StarStarStarStarStar There are not enough superlatives to express the great job you all do —    (Patient since Thu Apr 01 00:00:00 MDT 2010)

There are not enough superlatives to express the great job you all do. It is an excellent practice and it is clear that the patient and their welfare and their comfortable experience are at the top of your list. Great team. What a pleasure...


StarStarStarStarStar Kelly did a great job —    (Patient since Mon Oct 12 00:00:00 MDT 2009)

Kelly did a great job. She and doctor Yomaz were very informative in regards to recommended dental work and cavity prevention. Nicole was very helpful in explaining costs.


StarStarStarStarStar As always, Kelly was excellent and I also appreciated the consultation with  —    (Patient since Tue Oct 17 00:00:00 MDT 2000)

As always, Kelly was excellent and I also appreciated the consultation with Dr. Yilmaz.


StarStarStarStarStar Thank You! —    (Patient since Wed Aug 26 00:00:00 MDT 2015)

Everyone was really kind and it was an exceptional visit. I understand why my parents have been patients for 30 years!


StarStarStarStarStar I had a new procedure - the "mapping" of gum health, gum reason —    (Patient since Mon Jul 20 00:00:00 MDT 2009)

I had a new procedure - the "mapping" of gum health, gum reason. I was given a brief explanation but would have liked more information - especially what exactly my measurements showed in terms of future dental health/problems. I was told by both the hygienist and dentist that my gums were healthy. But since this had never been done before I would have liked more information. I was told what info you were collecting but not fully why and how you planned to use it. Note: I too could have asked for this info.


StarStarStarStarStar I always appreciate the great care we receive! —    (Patient since Tue Aug 25 00:00:00 MDT 2009)

I always appreciate the great care we receive!


StarStarStarStarStar Ann did such a great job of reading me on this special day Thank you Ann —    (Patient since Wed Aug 19 00:00:00 MDT 2009)

Ann did such a great job of reading me on this special day Thank you Ann


StarStarStarStarStar 5 star —    (Patient since Wed Aug 19 00:00:00 MDT 2009)

I was so happy to talk to Ann I was trilled when she and the office sent me flowers I called a thanks but again a special thanks to Ann and All of you Fran Coy


StarStarStarStarStar It's always first rate at D&G. I love coming to see all of you —    (Patient since Thu Sep 10 00:00:00 MDT 2009)

It's always first rate at D&G. I love coming to see all of you. I had so much fun talking to you that I completely forgot to pay! Send a bill! Carol


StarStarStarStarStar Kelly was terrific as always! —    (Patient since Tue Nov 20 00:00:00 MST 2001)

Kelly was terrific as always!


StarStarStarStarStar Wonderful experience. Hygienist was thorough but gentle. Dr —    (Patient since Tue Sep 29 00:00:00 MDT 2009)

Wonderful experience. Hygienist was thorough but gentle. Dr. Donaldson is very patient-oriented and provides excellent care.


StarStarStarStarStar Excellent. Love having the treatment plan and the whole picture. —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

Excellent. Love having the treatment plan and the whole picture.


StarStarStarStarStar Wishing Kristin a speedy recovery. Hopefully beer will help. —    (Patient since Tue Jun 23 00:00:00 MDT 2009)

Wishing Kristin a speedy recovery. Hopefully beer will help.


StarStarStarStarStar Another comfortable visit  —    (Patient since Mon Jun 01 00:00:00 MDT 2009)

Everyone made me feel comfortable and relaxed. Any question I had was completely answered.


StarStarStarStarNo Star Great team. Very friendly. Cost of services high..  —    (Patient since Tue Mar 27 00:00:00 MDT 2012)

Great team. Cost of services extremely high. Much higher than others I've seen.


StarStarStarStarStar Pillow for neck....shaded glasses for those who have trouble with the florescent lighting. —    (Patient since Fri May 01 00:00:00 MDT 2009)

Pillow for neck....shaded glasses for those who have trouble with the florescent lighting.


StarStarStarStarStar My hygenist, Kelly continues to be the best I've ever had at any dentist's office and Kirk's... —    (Patient since Mon Oct 05 00:00:00 MDT 2009)

My hygenist, Kelly continues to be the best I've ever had at any dentist's office and Kirk's involvement was to-the-point, understandable, patient-centered. Their strength, dedication to both excellence and patient-centricity is the product of conscious and persistent attention on their parts and that's not wavered in any of my care at their office. I never leave with questions that weren't clearly, thoughtfully and openly answered.


StarStarStarStarStar Catherine is always professional and answers any questions I have. She is also fun to be with —    (Patient since Mon Aug 17 00:00:00 MDT 2009)

Catherine is always professional and answers any questions I have. She is also fun to be with. I can't believe I said that about someone in a Dentist office!!!!!!!!


StarStarStarStarStar I am so grateful to be in such excellent hands —    (Patient since Tue Oct 19 00:00:00 MDT 2010)

I am so grateful to be in such excellent hands. thank you so much to the entire team and especially Kirk, who continues to maintain such high standards. You make coming to see the dentist a PLEASURE. thank you thank you thank you!


StarStarStarStarStar Kathryn always does a very nice job of caring for my dental needs —    (Patient since Wed Apr 05 00:00:00 MDT 2000)

Kathryn always does a very nice job of caring for my dental needs. I appreciate having her as my hygenist.


StarStarStarStarStar This review is for the appointment I had  —    (Patient since Mon Oct 10 00:00:00 MDT 2005)

This review is for the appointment I had on May 21 as a follow up to the new crown placed in April. I am quite frustrated, due to the fact that I was told (as I always am) to contact the office if I am having discomfort with my teeth. Since I did indeed have discomfort with the new crown (and still do)I naturally let the office know, at which time a follow-up appt. was made. But when I explained the situation to the doctor and the technician, I was made to feel I should expect discomfort because I am getting old, no one knows what is going on below the crown, etc, etc, and, in short, I have to live with it. Not only was this a bit humiliating, it was also the first time I was told the pain could linger for much longer than I expected (in fact I never had any post-crown discomfort in all the years I had crowns placed in your office, and wasn't told during this latest crown procedure to expect discomfort). I hope I am making myself clear; I am still a bit perplexed by the change in attitude shown by the professionals in your office (i.e. that I "should have known this could happen" when in fact the possibility of pain was never communicated to me) Instead of the usual respect I have come to expect at my visits, I felt I was wasting everyone's time.


Reply

Dear Leslie Thank you for your feedback. We work very hard at communicating well with our patients, and it seems we missed the mark on your recent visit with us. Please accept our apologies. Our staff cares a lot about each patient and has the best of intentions for each person. Ann has beenconversing with you regarding the sensitivity issue and we are hoping that is resolved very soon, and perhaps it has resolved already. Thank you again for taking the time to give us this important feedback.

StarNo StarNo StarNo StarNo Star I made an appoint to have my teeth cleaned —    (Patient since Wed May 20 00:00:00 MDT 2015)

I made an appoint to have my teeth cleaned. I was in your office for an hour and a half and did not have my teeth cleaned. I paid $267.00 for a cosmetic dentistry evaluation I wasn't interested in. I just wanted my teeth cleaned. I was very dissatisfied. Will not return.


StarStarStarStarStar I've received service from Dr. Donaldson for over 25 years —    (Patient since Tue Oct 06 00:00:00 MDT 2009)

I've received service from Dr. Donaldson for over 25 years. There's a reason why I haven't changed dental providers; excellent service!


StarStarStarStarStar You all know how I feel about you all and the unbelievably great service you provide —    (Patient since Thu Oct 29 00:00:00 MDT 2009)

You all know how I feel about you all and the unbelievably great service you provide. I look forward to coming, knowing that there will be no pain, there will be friends, smiling faces who care about me and my wife, that will keep me informed and my teeth and health up to date. I know I am getting the BEST care available and don't mind the hour drive to come to your appointments. I like Ann Arbor and enjoy lunch afterwards at restaurants Kirk has recommended over the years. I can't even imagine going to another dentist!


StarStarStarStarNo Star high quality, friendly —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

Very competent and friendly dental care


StarStarStarStarStar Careful and precise! —    (Patient since Thu Jun 18 00:00:00 MDT 2009)

Dr. Donaldson is so careful and precise in his work, and he always treats me with a friendly and kind demeanor. He is thoroughly knowledgeable and professional in every respect, and I trust him completely. There was no pain with my procedure, even though the drilling and filling was very close to a nerve. Thank you Doctor Donaldson!


StarStarStarStarStar The appointment was wonderful and the staff was amazing —    (Patient since Mon May 11 00:00:00 MDT 2015)

The appointment was wonderful and the staff was amazing. It was not communicated to me that the appointment would take almost two hours, but luckily my work is flexible. The conversations had and attitude from the staff made me not only feel like they had MY best interest in mind when helping me with dental decisions, but also that they wanted to get to know me as a person. I also appreciate their options to aide with dental anxiety, because lets face it, dental work typically isn't pleasant but having options makes it much easier.


StarStarStarStarStar Thank you to Melissa and Kristin for treating me wonderfully even though I was 10 minutes late! —    (Patient since Wed Sep 08 00:00:00 MDT 2010)

Thank you to Melissa and Kristin for treating me wonderfully even though I was 10 minutes late!


StarStarStarStarStar I really like the new computer program that immediately puts your teeth X-rays on the screen as... —    (Patient since Fri Oct 30 00:00:00 MDT 2009)

I really like the new computer program that immediately puts your teeth X-rays on the screen as the pictures are taken. I especially love the fact that the dentist checks the patients X-rays and inspects the patient's teeth after the cleaning! I've been going to Dr. Guenther throughout her career, and can attest ,,,,there're is none better,,,, Susan Watrous


StarStarStarStarStar I love D and G. If Kelly or Ann ever leave D&G I will weep. Love you guys! —    (Patient since Wed May 06 00:00:00 MDT 2009)

I love D and G. If Kelly or Ann ever leave D&G I will weep. Love you guys!


StarStarStarStarStar John Pianelli - Dental Visit - April 2015 —    (Patient since Fri May 08 00:00:00 MDT 2009)

Our family have been patients of Donaldson & Gunther for 13 terrific years. I personally am very please with the care provided to me by Dr. Gunther & my dental hygienist - Catherine. Thank you very much. John


StarStarStarStarStar For the second time in two visits, the newer dentist was too rough with me —    (Patient since Fri May 15 00:00:00 MDT 2009)

For the second time in two visits, the newer dentist was too rough with me. She jabbed my upper left gums too hard when examining me after the cleaning... and when I winced in extreme pain, she said she had to poke deeply into my gums to see what condition they were in. The sudden jerk she created to my neck caused great pain and I had to leave work early one day last week and have been taking Aleve and trying to cure my ache with a heating pad. I missed work on Friday. The pain is now in my right arm. I will have to either see my chiropractor or someone who knows about upper neck spine injuries. The last time (2014) I visited your office she was also rough when handling my mouth. She knows she is rough and even told me if she was too rough, to let her know, and that I would not hurt her feelings. I did not know she was going to be examining me last week or I would have declined. I don't know why I was assigned this dentist. I have been coming to see either Kurt or Kristan for years.


StarStarStarStarStar As always, I was treated promptly and was VERY well treated during all aspects of my treatment —    (Patient since Thu Jun 21 00:00:00 MDT 2012)

As always, I was treated promptly and was VERY well treated during all aspects of my treatment. My unique needs were met with understanding & great care.


StarStarStarStarStar I am always confident that I get THE best dental care in ann Arbor. —    (Patient since Tue Aug 25 00:00:00 MDT 2009)

I am always confident that I get THE best dental care in ann Arbor.


StarStarStarStarStar Teeth Cleaned by Kelly —    (Patient since Thu Dec 10 00:00:00 MST 2009)

My appointment with Kelly Planko was great! The office is a pleasant, warm, and caring atmosphere and my cleaning was thorough and gentle. Thanks, Kelly!


StarStarStarStarStar everyone is a joy..they all do everything just right.. —    (Patient since Thu Jul 08 00:00:00 MDT 1999)

everyone is a joy..they all do everything just right..


StarStarStarStarStar Please send or email me a receipt when you receive my mailed check. —    (Patient since Mon Sep 10 00:00:00 MDT 2001)

Please send or email me a receipt when you receive my mailed check.


StarStarStarStarStar Kelly and Dr. Donaldson are THE BEST!!!! —    (Patient since Mon Jun 11 00:00:00 MDT 2012)

I went to see my hygenist, Kelly, and she was, as always, wonderful, thorough, and professional. I had an issue with sensitivity with one tooth and she used every tool she had to get as much information for Dr. Donaldson as possible. He is a complete miracle worker!!! :) I really thought I'd have to have a root canal or replace a broken filling but after much talk of all the possibilities, he ground down a high point on another tooth and I'm completely back to normal. It doesn't hurt anymore and I can chew on it again. Thanks so much to Kelly and Dr. Donaldson!!!!


StarStarStarStarStar I always tell the friends about the best dentists ever —    (Patient since Thu Jun 25 00:00:00 MDT 2009)

I always tell the friends about the best dentists ever. I keep telling them to switch to Donaldson & Guenther & Dr Z!


StarStarStarStarStar Everyone, as usual, was great! So wonderful to see Dr. Donaldson! —    (Patient since Thu Jun 13 00:00:00 MDT 2013)

Everyone, as usual, was great! So wonderful to see Dr. Donaldson!


StarStarStarStarStar Hygienist did a great job of explaining what she was doing. Very gentle but thorough.  —    (Patient since Wed Sep 04 00:00:00 MDT 2013)

Hygienist did a great job of explaining what she was doing. Very gentle but thorough.


StarStarStarStarStar Great experience, as always! —    (Patient since Wed Aug 19 00:00:00 MDT 2009)

Great experience, as always!


StarStarStarStarStar Comfortable, clean, and modernly cozy dental office —    (Patient since Tue Jan 26 00:00:00 MST 2010)

Comfortable, clean, and modernly cozy dental office. Welcoming, kind, and a truly compassionate team of professionals. Dr. Guenther is knowledgeable, meticulous, trusting, and a highly skilled dentist. I'm thankful for the patience, kindness and excellent care I receive here.


StarStarStarStarStar The absolute best —    (Patient since Wed Jun 10 00:00:00 MDT 2009)

We are fortunate to have the absolute best dental practice anywhere in our town. Other folks hate going to the dentist, for me it is an opportunity to get my preventative maintenance done and catch up with friends.


StarStarStarStarStar Thank you for the thoroughness of your examination and for Dr —    (Patient since Fri Oct 26 00:00:00 MDT 2001)

Thank you for the thoroughness of your examination and for Dr. Guenther's attentiveness to ALL medical issues, not just dentistry.


StarStarStarStarStar I appreciate the quality care that is provided by both Dr. Guenther and staff. Thank you  —    (Patient since Fri Jul 10 00:00:00 MDT 2009)

I appreciate the quality care that is provided by both Dr. Guenther and staff. Thank you


StarStarStarStarStar The whole staff is wonderful. Nicole & Ann up-front, Kelly & Dr D are great as usual —    (Patient since Wed Jun 17 00:00:00 MDT 2009)

The whole staff is wonderful. Nicole & Ann up-front, Kelly & Dr D are great as usual. It's a blessing to have Dr D back!


StarStarStarStarStar Good experience with all staff i came into contact with. —    (Patient since Tue Feb 17 00:00:00 MST 2015)

Good experience with all staff i came into contact with.


StarStarStarStarStar everyone is very accommodating, friendly, and professional —    (Patient since Tue Apr 10 00:00:00 MDT 2001)

everyone is very accommodating, friendly, and professional


StarStarStarStarStar Best dental facility with excellent and caring doctors and staff! —    (Patient since Wed Mar 03 00:00:00 MST 1999)

Best dental facility with excellent and caring doctors and staff!


StarStarStarStarStar It was very nice of Dr. Gunther to fill in for Catherine. It would have been K to reschedule —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

It was very nice of Dr. Gunther to fill in for Catherine. It would have been K to reschedule. I sure hope all is well with Catherine.


StarStarStarStarStar Kelly is the best there is! —    (Patient since Fri Jan 21 00:00:00 MST 2000)

Kelly is the best there is!


StarStarStarStarStar You're lifesavers! Dr. Guenther is wonderful! —    (Patient since Mon May 20 00:00:00 MDT 2013)

You're lifesavers! Dr. Guenther is wonderful!


StarStarStarStarStar Everyone was great as always--my thanks to Dr. Z and Jesse and Anne! —    (Patient since Wed Feb 15 00:00:00 MST 2012)

Everyone was great as always--my thanks to Dr. Z and Jesse and Anne!


StarStarStarNo StarNo Star Very $$$$ —    (Patient since Wed Apr 18 00:00:00 MDT 2012)

Being self insured, when I received the estimate of $1100 for cleaning and a small margin cavity, it forced me to look at other, more reasonable, dentists.


StarStarStarStarStar I have the utmost confidence and respect for Dr. Guenther's work —    (Patient since Tue Jun 02 00:00:00 MDT 2009)

I have the utmost confidence in Dr. Guenther. She is very personable and sensitive to my needs. The dental assistant was also excellent. I always leave feeling very grateful to be a patient here.


StarStarStarStarStar It is always a pleasure to see the team and they make an unpleasant dental chore into a pleasure... —    (Patient since Thu Apr 01 00:00:00 MDT 2010)

It is always a pleasure to see the team and they make an unpleasant dental chore into a pleasure where I feel welcome and part of the family. Delightful.


StarStarStarStarStar Always so kind and caring. Thank you! —    (Patient since Thu Mar 01 00:00:00 MST 2007)

Always so kind and caring. Thank you!


StarStarStarStarStar Terrific! —    (Patient since Mon Sep 14 00:00:00 MDT 2009)

Very thorough review of my dental situation and a plan for what's next. I was in pain afterwards, but we had discussed what to do and it is better now.


StarStarStarStarStar Everyone was very nice and made me feel very comfortable —    (Patient since Wed Oct 01 00:00:00 MDT 2014)

Everyone was very nice and made me feel very comfortable. I've decided to make D & G my full time dental office.