Golden Triangle Optometric Center

Dr. Lori Bende

Star Star Star Star Star 80 Reviews

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Reviews

StarStarStarStarStar A very pleasant experience. Everyone was helpfu... —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

A very pleasant experience. Everyone was helpful and professional. I highly recommend Golden Triangle Optometric center.


StarStarStarStarStar The Best —    (Patient since Tue Nov 28 00:00:00 MST 2000)

I have been a patient since 1999 and the quality of professionalism and warmth have never wavered!


StarStarStarStarStar Been coming to this office since elementary sch... —    (Patient since Sat Dec 03 00:00:00 MST 2005)

Been coming to this office since elementary school and let's just say I had my 20 year high school reunion a few years ago. :) Dr. Katz was great and Dr. Bende's been amazing too.


StarStarStarStarStar Great eye care in the neighborhood —    (Patient since Fri Oct 06 00:00:00 MDT 2017)

After going to one of the big chain optometry stores in my last city, it is great to enjoy the personal service offered at a neighborhood practice. Dr. Wesling was very thorough and did a great job of explaining every step of the procedure. I particularly appreciated the opportunity to see the high-res photos of my retinas and know that these will be available on future visits to monitor for changes in my eyes. The process of choosing new frames and fitting the new glasses was also very good thanks to the helpful outer-office staff.


StarStarStarStarStar Very helpful and efficient staff —    (Patient since Tue Aug 31 00:00:00 MDT 2010)

Very helpful and efficient staff


StarStarStarStarStar  —    (Patient since Mon Aug 14 00:00:00 MDT 2017)

Great experience with Dr. Wrestling and staff.


StarStarStarStarStar Amazing Dr/Staff —    (Patient since Tue Jul 18 00:00:00 MDT 2017)

Everyone was super friendly and went of their way to make sure I had a great appointment. I had a lot of questions and they answered all of them.


StarStarStarStarStar Everyone at the office were very professional, ... —    (Patient since Fri Jul 07 00:00:00 MDT 2017)

Everyone at the office were very professional, friendly, and courteous. They made me feel very welcome. Dr. Bende was fantastic! She was very easy to speak with about my vision concerns.


StarStarStarStarStar Awesome service —    (Patient since Mon Mar 14 00:00:00 MDT 2016)

Great, warm and welcoming staff. Easy booking and billing. Friendly office you should try!


StarStarStarStarStar Staff was very friendly and helpful!!! —    (Patient since Fri May 12 00:00:00 MDT 2017)

Staff was very friendly and helpful!!!


StarStarStarStarStar Unsure - This was my second trip to an optometr... —    (Patient since Fri May 12 00:00:00 MDT 2017)

Unsure - This was my second trip to an optometrist. First time I was told I didn't need glasses and was just recommended to get some inexpensive reading glasses. This time I was told I had a condition and was recommended very expensive reading glasses that I didn't ask for on top of the work glasses that I did ask for.


StarStarStarStarStar I have been visiting Dr. Bende and her team for... —    (Patient since Mon Feb 18 00:00:00 MST 2013)

I have been visiting Dr. Bende and her team for my annual eye exam for years. The staff are always efficient, helpful and friendly. Everything is clearly explained and they are always happy to offer advice and answer any questions. Scheduling an appointment is always quick, easy and they happily accommodate last minute changes. Very highly recommended. Thank you Dr Bende and team.


StarStarStarStarStar Very professional, very personable, efficient a... —    (Patient since Fri May 05 00:00:00 MDT 2017)

Very professional, very personable, efficient and won't try to sell you something you don't need. Highly recommended.


StarStarStarStarNo Star Dr Lori is great, pleasant, informative; same w... —    (Patient since Wed Mar 20 00:00:00 MDT 2013)

Dr Lori is great, pleasant, informative; same with staff; I wonder if patients with 20/30 in one eye really need to spend the time after the exam looking at glasses though, even if the patient has an allowance for frames/lenses? Patient will still spend some money after the allowance, as it never covers everything.


StarStarStarStarStar Dr Paul was very thorough and concise. He spent... —    (Patient since Fri Jun 20 00:00:00 MDT 2014)

Dr Paul was very thorough and concise. He spent considerable time on explaining the exam and provided excellent feedback. I will always go here for my exams as I've had great success and perfect outcomes. The staff were very helpful and understanding under time constraints. 5 stars for sure! Thanks Golden Triangle!


StarStarStarStarStar Dr. Bende is Golden! —    (Patient since Fri Aug 05 00:00:00 MDT 2005)

Dr. Bende is wonderful! She not only looks after your eyes, but also takes a great interest in you personally, which I believe every doctor should do!


StarStarStarStarStar everyone was friendly and professional. The onl... —    (Patient since Wed Mar 23 00:00:00 MDT 2016)

everyone was friendly and professional. The only thing I'd change is to have the person who takes you in for the preliminary exam introduce themselves. It would make the experience even warmer. All in all, a very good happy team.


StarStarStarStarStar Excellent care, friendly staff —    (Patient since Wed Dec 22 00:00:00 MST 2010)

Excellent care, friendly staff


StarStarStarStarStar Care that extends beyond the eyes —    (Patient since Thu Aug 12 00:00:00 MDT 2010)

I look forward to my annual eye examine with Dr. Bende not only because I know she will do an excellent job examining my eyes, but also because she seems to have my best interests in mind as she makes suggestions for my eye care and she takes the time to get to know me as a person.


StarStarStarStarStar The staff and Doctor were super kind and friend... —    (Patient since Fri Mar 03 00:00:00 MST 2017)

The staff and Doctor were super kind and friendly!


StarStarStarStarStar The was Dr was very knowledgeable and friendly.... —    (Patient since Mon Mar 07 00:00:00 MST 2016)

The was Dr was very knowledgeable and friendly. An awesome addition to the practice thank you!!:)


StarStarStarStarStar They never gave me a printout of my results and... —    (Patient since Wed May 14 00:00:00 MDT 2014)

They never gave me a printout of my results and also where supposed to call me back about bi ficals that are round on top I sent an email and still. No reply


StarStarStarStarStar As always, a very good experience. —    (Patient since Wed Apr 05 00:00:00 MDT 2006)

As always, a very good experience.


StarStarStarStarStar Thanks for the great care and service - your st... —    (Patient since Wed Jan 13 00:00:00 MST 2010)

Thanks for the great care and service - your staff is awesome


StarStarStarStarStar  —    (Patient since Wed Jul 06 00:00:00 MDT 2005)

I think I've said it before, but your visit always perks me up. The exam is thorough, questions are answered and then its fun picking out frames.


StarStarStarStarStar The front desk girls were professional and nice... —    (Patient since Mon Dec 10 00:00:00 MST 2012)

The front desk girls were professional and nice.


StarStarStarStarStar  —    (Patient since Tue Feb 20 00:00:00 MST 2007)

I have been seeing Dr. Bende since she started practicing in U.C. and am pleased with both her work and pleasant personality.


StarStarStarStarStar Expert and friendly doctor and staff  —    (Patient since Wed Feb 01 00:00:00 MST 2017)

Best customer service, thorough exam by an experienced and knowledgeable optometrist. And I was fitted with awesome state of the art contact lenses#


StarStarStarStarStar January Appt —    (Patient since Mon Jul 27 00:00:00 MDT 2009)

It is always fun coming into your office, great staff, personable and professional ... we even have some good laughs, and the information provided is helpful... my new prescription seems to be working even better than ever, thank you!


StarStarStarStarStar Always appreciate the great and caring service ... —    (Patient since Sat Dec 05 00:00:00 MST 2009)

Always appreciate the great and caring service - thank you


StarStarStarStarStar Great eye center! —    (Patient since Wed Jul 13 00:00:00 MDT 2005)

Have been a patient for many years. Always a thorough exam, with a very helpful staff. Dr. Bende talks through any issues, explains what is going on, and gives relevant advice.


StarStarStarStarStar A Terrific Experience! —    (Patient since Fri Nov 21 00:00:00 MST 2003)

Dr. Bende and her staff are both professional and extremely friendly. I showed up 20 minutes early for my appointment, and wasn't asked to wait more than a few minutes, during which they kept me occupied with a little bit of insurance paperwork and some pleasant banter. The atmosphere is relaxed, but efficient, and they clearly enjoy what they do. I can't recommend Golden Triangle highly enough!


StarStarStarStarStar Appointment was excellent. —    (Patient since Mon Dec 05 00:00:00 MST 2016)

Appointment was excellent.


StarStarStarStarStar Excellent experience in every way —    (Patient since Fri Mar 08 00:00:00 MST 2013)

Dr. Bende is very knowledgeable, personable, and attentive. She answered all my questions and offered me suggestions that were very helpful. My exam was comfortable and unhurried. Her staff is friendly and helpful. I would highly recommend this practice to anyone for all of their eye care needs.


StarStarStarStarStar Thanks for getting me in so quick. Always good... —    (Patient since Mon Feb 20 00:00:00 MST 2012)

Thanks for getting me in so quick. Always good treatment and advice.


StarStarStarStarStar Dr. Santarlas and awesome with the kids. They w... —    (Patient since Mon Nov 07 00:00:00 MST 2016)

Dr. Santarlas and awesome with the kids. They were scared with previous doctors, but Dr. Santarlas never gave them a chance to be scared because he made it so fun for them. Julia was great too! Thank you!


StarStarStarStarStar Impressed by professionalism and customer care  —    (Patient since Wed Sep 28 00:00:00 MDT 2016)

I was very impressed by the professionalism and customer care of this office. Even though my testing showed I don't require a new pair of glasses at this time, I certainly would come again when in need of refraction services and select from the quality of frames available at Golden Triangle Optometric Center.


StarStarStarStarStar very warm people —    (Patient since Wed Aug 27 00:00:00 MDT 2008)

Everybody in the office were kind, patient, and warm. They always have the answers to my questions and options for treatment, allowing me to decide what is ultimately right for me with their recommendations.


StarStarStarStarStar Great experience every time.... —    (Patient since Thu Mar 01 00:00:00 MST 2012)

Great experience every time.


StarStarStarStarStar Friendly and patient and helpful staff!... —    (Patient since Fri Jun 15 00:00:00 MDT 2001)

Friendly and patient and helpful staff!


StarStarStarStarStar The staff is very friendly and nice. Dr Bende is ... —    (Patient since Sat Aug 03 00:00:00 MDT 2013)

The staff is very friendly and nice. Dr Bende is really personable and really takes the time to explain things and listen to your questions or concerns. It is always a great experience to go to this office.


StarStarStarStarStar Love Dr. Bende and her staff!! —    (Patient since Tue Jul 20 00:00:00 MDT 2010)

I love it here! Every time I come in it's like seeing good friends again. Everyone is very friendly and helpful.


StarStarStarStarStar I was very pleased with all the involved in my c... —    (Patient since Fri Aug 19 00:00:00 MDT 2016)

I was very pleased with all the involved in my check up.


StarStarStarStarStar Always a good experience. No need to change anything... —    (Patient since Wed Jun 23 00:00:00 MDT 2010)

Always a good experience. No need to change anything


StarStarStarStarStar Super friendly & efficient staff and optometrist!... —    (Patient since Fri Feb 25 00:00:00 MST 2011)

Super friendly & efficient staff and optometrist!


StarStarStarStarStar A very pleasant, efficient and educational experience. —    (Patient since Mon Feb 18 00:00:00 MST 2013)

If you need your eyes tested then this is the place to go. From the minute you walk trough the door , you feel like the staff have a genuine concern. The front office staff are all very courteous, helpful and friendly. They will put you totally at ease explaining clearly and concisely what they need you to do. Dr Santarlas is great. He explains in laymens terms the exact state of your vision and how he arrives at his conclusions. He is very patient and provides great insight into your own particular vision. Very educational in addition to great service.


StarStarStarStarStar Very good service and friendly staff.... —    (Patient since Tue Mar 21 00:00:00 MST 2006)

Very good service and friendly staff.


StarStarStarStarStar Nice friendly and you don't have to wait long to be seen... —    (Patient since Wed Sep 24 00:00:00 MDT 2008)

Nice friendly and you don't have to wait long to be seen


StarStarStarStarStar Very pleasant office help and professional service.... —    (Patient since Fri Mar 19 00:00:00 MDT 2010)

Very pleasant office help and professional service.


StarStarStarStarStar Great knowledgeable doctor ... —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

Great knowledgeable doctor


StarStarStarStarStar Our appointment  —    (Patient since Wed Apr 30 00:00:00 MDT 2014)

My wife and I had appointments at the same time and it was great how efficient our visit was. Everybody was friendly; although I would appreciate that things could be done more carefully: having to do tests multiple times (although I'll give that up to possible machine misreads,) but mainly with totaling our bill. If we hadn't done the math ourselves and checked our receipt we'd have over paid by almost $100. Also, and this is a personal thing, I wish you would not up sell, for additional $49, a test that should be part of an annual or biannual exam. New or improved tests and procedures should be part of what is covered by our exam fees. Otherwise great visit we appreciate you all! Thanks!


Reply

Dear Terry, we are more than happy to go over the fees with you one more time and make sure there were no miscommunication and no mistakes done. When it comes to the OCT screening that we perform on patients, it is an extra test that is highly recommended by our doctors and the $49 copay is to cover our expenses for the purchase of the machine. Please, let us know if we can be of any further assistance.

StarStarStarStarStar I highly recommend Dr. Bende —    (Patient since Tue Mar 01 00:00:00 MST 2011)

Dr Bende is a very knowledgeable optometrist. My eye situation is complicated. She listens and works very well with me. I recently had an eye infection and she saw me immediately.


StarStarStarStarStar Excellent experience  —    (Patient since Wed Apr 27 00:00:00 MDT 2011)

It was the best optometry experience ever. Dr. Santarlas was very knowledgable and fun to talk to


StarStarStarStarStar Great eye doctor & staff —    (Patient since Fri Apr 01 00:00:00 MDT 2016)

Reviewed on Yelp - great job!!


StarStarStarStarStar  —    (Patient since Sat Feb 13 00:00:00 MST 2016)

The exam and staff were exceptional! A few days later I called to verify my choice of contacts and answers to my questions were prompt and courteous.


StarStarStarStarStar Lori Bende and employees —    (Patient since Mon Nov 22 00:00:00 MST 2010)

Exceptional service and kindness


StarStarStarStarStar Very good —    (Patient since Fri Oct 03 00:00:00 MDT 2014)

A very easy to reach, and lovely place. Friendly staff, friendly doctor.


StarStarStarStarStar Experience —    (Patient since Mon Jul 27 00:00:00 MDT 2009)

I appreciate that Dr. Bende laughs with me at some of the procedures :) Thank you!


StarStarStarStarStar Excellent eye care —    (Patient since Wed Jul 13 00:00:00 MDT 2005)

Always well cared for here.


StarStarStarStarStar Everything Clearly Explained —    (Patient since Wed Dec 24 00:00:00 MST 2003)

All tests, test results, prescriptions, and billing were clearly explained. My scheduling of a follow-up visit was made before leaving and the date and time of my choosing were available.


StarStarStarStarStar new client —    (Patient since Fri Oct 30 00:00:00 MDT 2015)

very happy with this staff and Dr. Bende


StarStarStarStarStar Return visit —    (Patient since Wed Mar 29 00:00:00 MST 2006)

I have come to Golden Triangle for many years and have nothing but great care with warm professional people.


StarStarStarStarStar White Glove Service  —    (Patient since Wed Sep 23 00:00:00 MDT 2015)

I had a wonderful experience and as such, I highly recommend Dr. Lori's practice!


StarStarStarStarStar eye exam an glasses —    (Patient since Tue Aug 31 00:00:00 MDT 2010)

first class treatment and complete service


StarStarStarStarStar Annual Eye Exam —    (Patient since Fri Oct 06 00:00:00 MDT 2006)

Great service as usual. Thank you!


StarStarStarStarStar Amazing experience  —    (Patient since Thu Aug 13 00:00:00 MDT 2015)

All the girls were amazing. Friendly and knew what they were talking about. I was highly impressed


StarStarStarStarStar Good experience —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

This was my first visit but it won't be the last. Dr. Lori sent a lot of time going over the exam and answered all of my questions. Couldn't ask for more.


StarStarStarStarStar Excellent Customer Service and Efficient Practice —    (Patient since Mon Aug 31 00:00:00 MDT 2009)

Prompt service, well managed practice.


StarStarStarStarStar Survey comments. —    (Patient since Mon Apr 07 00:00:00 MDT 2014)

Thank you for the professionalism and courtesy extended by everyone during my appointment. I am looking forward to my new glasses. 😊


StarStarStarStarStar Great Experience —    (Patient since Wed Aug 27 00:00:00 MDT 2008)

UC neighborhood and surrounding areas, this is the place to go for a good, quick yet thorough eye exam. Warm friendly staff to go along with the speedy service.


StarStarStarStarStar Highly Recommend! —    (Patient since Fri Aug 06 00:00:00 MDT 2010)

Dr. Bende has the latest testing equipment and she is thorough in her examinations. Everyone who works here is friendly and goes out of their way to satisfy.


StarStarStarStarStar 5 stars —    (Patient since Thu Jun 04 00:00:00 MDT 2015)

Dr. Bende is professional, respectable, very knowledgeable, and a truly great ambassador of health care.


StarStarStarStarStar Love this office! —    (Patient since Fri May 30 00:00:00 MDT 2014)

Everyone is so friendly and nice, I feel like I'm hanging out with friends while waiting for my eyes to dilate! Love the staff :)


StarStarStarStarStar Overall service was great but I am regretful that I paid $100 for this "medical" appt. when the dr —    (Patient since Fri Jan 08 00:00:00 MST 2010)

Overall service was great but I am regretful that I paid $100 for this "medical" appt. when the dr. just said it was a normal thing that takes a few weeks to go away. Since I have a deductible on my insurance it feels like a waste of money that I could have used elsewhere, like actually buying new contacts. Would have been nice as a loyal customer to have this information told to me over the phone instead of being recommended that I come in for the visit. The payment was explained but I was told that if the red didn't go away in a couple of days to come in.. not a couple of weeks. Realizing you can't diagnose over the phone, but seemed like a lot of money for a 2 second "check" to say it was pretty normal.


StarStarStarStarStar My visit was pleasant, every one was friendly and I would recommend this office to my family and... —    (Patient since Fri Aug 22 00:00:00 MDT 2014)

My visit was pleasant, every one was friendly and I would recommend this office to my family and friends.


StarStarStarStarStar Staff were pleasant and efficient. There was no waiting.  —    (Patient since Wed Jun 23 00:00:00 MDT 2010)

Staff were pleasant and efficient. There was no waiting.


StarStarStarStarStar Excellent service and staff!  —    (Patient since Wed Oct 08 00:00:00 MDT 2003)

Excellent service and staff! Thank you for fitting me in on such short notice!


StarStarStarNo StarNo Star I'm very concerned about the cost of lenses through your office —    (Patient since Wed Dec 24 00:00:00 MST 2003)

I'm very concerned about the cost of lenses through your office. With no new frames and very good insurance I still paid $284 out of pocket. Shame on me for not shopping around. I need to understand the compensation for the people selling the frames and lenses. Are they commission based on what they sell?


Reply

Dear Mr. Coleman, thank you for expressing your concern. However, when we work with insurance, we have to follow the copay dictated by insurance and your plan. We are not a commission based office. We are here to help all of your eye care needs and order the best lenses available for your prescription.

StarStarStarStarStar Thank you for the help and expert advice when picking frames! Dr —    (Patient since Wed Apr 01 00:00:00 MDT 2015)

Thank you for the help and expert advice when picking frames! Dr. Bende and all the staff are top notch. I can't imagine better service and expertise.


StarStarStarStarStar Everyone on your team is fantastic. I feel very comfortable there and everyone laughs at my jokes. —    (Patient since Mon Jul 27 00:00:00 MDT 2009)

Everyone on your team is fantastic. I feel very comfortable there and everyone laughs at my jokes.