North Wake Eye Care
Dr. Stephen Merckle
77
Reviews
Always an excellent experience. Double checked vision results & gave option to get new lenses for small amount of change or wait until more significant. Really appreciate the honesty & the opportunity to save money there as needed it somewhere else the same day for car repair.
Apr 19, 2018
It’s a bit out of my way from where we live but I really trust Dr.Merckle. He has always seemed tremendously knowledgeable and down to earth and personable. Not fake or treating you like a number. He seems genuinely concerned. Just overall, I get a good vibe from him. Last year I had a severe infection and he got it under control within a day or two. Completely trust him with my families eyes!
Apr 14, 2018
Appointment on time and moved smoothly through to completion. My eye care results are stable which is the best I can hope for under the circumstances. The treatments are keeping me stable.
Apr 12, 2018
I love coming to see you guys. You are so professional and friendly.
Apr 8, 2018
Dr. Merckle was very caring and professional. Felt comfortable that he has my best interest at heart. Very organized and clean office. Great and knowledgeable staff.
Apr 7, 2018
I was a new patient and they worked me into the schedule for an 8am appointment! I barely had to wait and the doctor was very kind. The eye technician, Kerri, is AMAZING! Would definitely recommend this office to anyone!
Apr 5, 2018
I met Dr. Merckle at the Wake Forest Senior Expo and was impressed with him at that time, which is what motivated my first office visit. I enjoyed talking with Dr. Merckle and felt that he fully explained my vision issues. More importantly, my eye conditions were fully understandable and I'm happy to recommend Dr. Merckle to family and friends.
Apr 3, 2018
Very friendly staff. Fast in and out.
Mar 30, 2018
I recommend this practice for a number of reasons. Whenever I have needed an appointment and left a message, someone has gotten in touch with me very promptly. The availability of appointments is refreshing, and the response time regarding billing questions was good as well. I find the staff to be helpful and genuine, going out of their way to ensure good care. My visits have been completed in timely fashion while also addressing all concerns.
Mar 29, 2018
Very clean establishment. Everyone is so friendly! I will always use DR. Merkle.
Mar 24, 2018
Very welcoming environment, very friendly professional and helpful staff and doctor. My first visit was instructional and thorough taking care of what I knew of and more. I'll return.
Mar 23, 2018
Everyone there was brilliant. They take the time to explain things. They take care of you quickly.
Mar 20, 2018
Everyone was very friendly, kind, caring and very helpful. It was a perfect visit. Thank you all so much. Love Dr Merkle.
Mar 17, 2018
Dr. Merckle and his staff are extremely professional, knowledgeable, and personable. Dr. Merckle explained everything in great detail, especially the awesome Opti-map digital image of the retina as opposed to dilating the eyes. It's painless and shows up to 80% more area of the retina than with dilation.
Mar 17, 2018
I didn't know you had an online presence.
Mar 15, 2018
It’s been a while since I had a vision exam and glasses, but this was hands down the easiest, downright enjoyable visits I have ever had. No painful or annoying procedures, and I got exactly what I was looking for in the frames department.
Mar 8, 2018
Cannot imagine going anywhere else for my eye care. Phenomenal people.
Mar 4, 2018
Dr Merkle always listens to my concerns and answers all my questions. I appreciate how thorough and patient he is. I have recommended him to others in the past, and they have had great experiences as well. I moved to Raleigh but still drive back to Rolesville to see Dr Merkle.
Mar 4, 2018
professional, friendly and update with new technology.
Mar 1, 2018
Very family oriented very thorough and they share everything with you
Feb 24, 2018
I was early for my appointment and they were able to see me shortly after I arrived an before my scheduled time. I didn’t wait very long and everything was done in a timely manner.
Feb 23, 2018
Dr. Merckle is friendly, informative and patient. So is his staff. Great doctor and great staff.
Feb 22, 2018
Super nice people didn’t have to wait and I felt very comfortable and at ease during my visit
Feb 8, 2018
Pleasant and informative i was very comfortable with everyone i dealt with and like the early friday appointment available and fit my schedule.
Feb 3, 2018
Really good Dr.Merckle and most of the staff were friendly
Jan 26, 2018
I love dr. Steven Merckle if his office moved to any County ,State I will be going to wherever he moves and his staff is awesome as well very welcoming people
Jan 26, 2018
I don't like going to the eye doDr. Merckle's and his staff make me feel comfortable. I would highly recommend.
Jan 16, 2018
Dr. Merckle performs a very thorough exam and his staff provides excellent service insuring that the patient leaves with no questions unanswered from understanding the examination results to all steps the patient needs tp obtain manufacturer rebates.
Jan 15, 2018
Great service all around.
Dec 23, 2017
Extremely professional and caring people
Dec 8, 2017
Everyone was friendly and helpful! I found the right eye doctor for my family here.
Dec 2, 2017
5 star very professional and knowledgeable!
Nov 17, 2017
My son and I have gone to Dr. Merckle for many years. Always enjoy our visits as everyone is so kind and helpful. Always schedule our follow up appointments for the next year before we leave. Would recommend to everyone I know!
Nov 8, 2017
Dr. Merckle and staff are Very professional. I will recommend this office to all my friends.
Nov 5, 2017
Excellent office and always beyond satisfied with the staff
Nov 4, 2017
very pleased. Olga is a welcoming person, who is knowledgeable, and who listens to the consumer.
Oct 19, 2017
Dr. Merckle and his staff are great to work with. Dr. M takes his time to explain things. We always have a great experience and find the pricing for eye glasses / contacts very competitive
Oct 7, 2017
Dr. Stephen Merckle and his staff are wonderful! I appreciate the attention to detail and clear communication provided by North Wake Eye Care. I highly recommend this eye care business.
Sep 2, 2017
Everyone is friendly but yet goes about the business at hand
Aug 18, 2017
Quite professional. I was thoroughly pleased with the appointment. The only exception was that the receipt provided at the end of the appointment was confusing, and needs to be redesigned to explain the charges better.
Aug 17, 2017
The staff at North Wake Eye Care are always prompt, polite and professional. I've been a patient of Dr. Merckle's since he came to Rolesville and can't think of anyone I'd rather trust with my visual health.
Aug 11, 2017
Staff is always professional polite and courteous .
Aug 5, 2017
Dr. Merckle spent time listening to the problems I had been experiencing with working at the computer and developed a solution that has made my day to day life so much better as I can now work without strain or difficulty.
Aug 2, 2017
Absolutely loved my experience at North Wake Eye Care! The whole staff was so friendly and Dr. Merckle is a great doctor! He also helped my husband when he had a very bad scratch on his eye and it healed amazingly.
Jul 28, 2017
Very friendly and helpful staff.
Jul 27, 2017
OLGA WAS SO HELPFUL!!! MITALI WAS METICULOUS AND FRIENDLY!
Jul 20, 2017
Normally, I am treated very well, and I was on my last visit, but I only needed an eye exam, not a contact fitting. I explained that I was having blurry vision, and was not looking to purchase new contact lenses.
Jul 18, 2017
Nice people exam was the room going back for an eye exam
Jul 18, 2017
Everybody was very friendly and helpful. Will definitely go back.
Jun 30, 2017
I have been a patient since Dr. Merkle open his doors. He has taken excellent care of me and my family over the years, enhancing the experience with new technology to make it more accurate and speedy. I highly recommend him to anyone looking for personable quality care.
Jun 17, 2017
Been swing Dr. Merckle for 11 years. The Dr. And staff always helpful and friendly.
Jun 15, 2017
Dr. Merckle and the staff at North Wake Eye are wonderful!!
Jun 9, 2017
First time in office with an eye infection. Office staff was very nice and Dr. Merckle was very nice and explained in detail about the infection and patiently answers all my questions and concerns.
Jun 5, 2017
Thank you for being such a wonderful, caring, and very efficient Eye Doctor, Mr. Merckle :). Your staff should be commended for also making us feel comfortable and always so friendly :). Thank yall :)
May 16, 2017
I saw several new employees! They were all terrific. Dr. Merckle was great as always. I would not consider any one else to take care of my eyes!
May 9, 2017
Dr Merkle always does a very thorough eye exam. He and his team do tests I've never had done at my previous eye doctor. I had some concerns at this visit and he addressed them with patience and professionalism. I would highly recommend this practice.
May 5, 2017
Excellent experience with Dr Merkle and his staff!
Apr 25, 2017
I just had to change from my eye dr of several years due to insurance. I choose North Wake because they had so many great reviews and they were close to home. Dr Merckle and his staff are all wonderful and very kind. I had a great experience, ordered contacts, replaced my 8yr old glasses and was very happy with price after ins. Mon son & husband will be his next new patients later this year.
Apr 13, 2017
I always get good personal service when I have an appointment - and appointments are easy to get.
Apr 13, 2017
My visit with Dr. Merkle and his staff was great as always. Everyone was very accommodating and personable. I have been a patient there for many years and they continue to update technology and procedures to ensure the greatest care. My trifocals are rather complex and I have always adjusted very well to each new pair. Thank you for your superior service.
Apr 1, 2017
Dr. Merckle is the best optometrist. He's a knowledgeable and personable doctor.
Apr 1, 2017
I love how the staff took time to teach the proper way of putting contact lenses in and taking them out.
Mar 29, 2017
Always friendly & you feel confident in Dr Merckle
Mar 24, 2017
Thorough exam. Doctor talked about results and history. Condition stable in terms of field of vision, pressure and eye anatomy.
Mar 21, 2017
Everyone is so nice in the office.
Mar 21, 2017
Great practice. Professionally sound, and great patient friendliness.
Mar 17, 2017
Very pleasant and through staff.
Mar 16, 2017
Dr. Merckle and his staff are amazing. They take time with you about any concerns you have or any questions. Dr. Merckle has not only seen me for my routine eye exams. He has also seen me for different medical eye problems. He is totally outstanding in what he does.
Mar 16, 2017
We love Dr. Merckle and his staff. Very experienced and very kind.
Mar 15, 2017
Dr. Merckle and staff are very friendly, patience and careful.
Mar 15, 2017
Doctor and staff very friendly and helpful.
Mar 9, 2017
As always it was a good experience. All procedures are explained prior to taking them. Staff and Dr Merckle are very professional.
Feb 25, 2017
Felt like I was a priority. The Dr. and the entire staff really listened to my needs and answered all my questions. Would refer with no hesitation. They got me in early when they found out I had to be at a meeting.
Feb 23, 2017
Dr Merckle and his staff are outstanding! They are friendly and thorough and make you feel at home! Dr Merckle and his staff take their time with you and listen to your concerns and always willing to take the time to answer your questions, they are never in a rush to push you thru your appointment.
Feb 22, 2017
North Wake Eye Care has offered quality service to our family over & over. With insurance changes & frequent rescheduling, we've never once felt pressured or treated like a burden!!!
Feb 16, 2017
Dr. Merckle has been caring for my eyes and keeping on top of any issues resulting from my diabetes.Having moved to Texas last year, I was fortunate to be able to have an appointment with him when I visited NC recently. He's the best!
Feb 9, 2017
We've been seeing Dr. Merckle for 10 years now and have always had a great experience! He and his staff are friendly and knowledgeable!
Feb 9, 2017