Pediatric & Adult Vision Care

Dr. Prazer & Associates

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Reviews

StarStarStarStarStar The entire staff was friendly and professional.... —    (Patient since Mon Dec 26 00:00:00 MST 2005)

The entire staff was friendly and professional. Dr Henderson was thorough and explained his findings clearly. He did not rush. The optician was patient and helpful.


StarStarStarStarNo Star I arrived on time for my visit but was delayed ... —    (Patient since Mon Nov 18 00:00:00 MST 2013)

I arrived on time for my visit but was delayed at least 20min while my insurance was verified. I ended up having to call my insurance, while in the office, to verify coverage so that I would not have to reschedule my visit. I drive 45min to get to the appointment. My insurance should have been verified prior to my appointment (the week before) and I should have been contacted if there was an issue so that the delay in my appointment would not have occurred. I was leaving straight from the appointment to get to work (over an hour drive) and the delay in the appointment, delayed my arrival to work. In addition, I should have been contacted prior to my appointment to inform me that my doctor (Dr. Steinhafel) was no longer with the practice and that I would be seeing another provider. Dr. Stoner was very knowledgeable and I was satisfied with my care.


StarStarStarStarStar Dr. Keim is the absolute BEST!!! I have Post ... —    (Patient since Wed Jun 22 00:00:00 MDT 2016)

Dr. Keim is the absolute BEST!!! I have Post Traumatic Syndrome after a concussion. She is much better than the former doctor I saw there. I lost my job and she gave me a scholarship. I LOVE her.


StarStarStarStarStar I've seen several doctors here and they are all... —    (Patient since Tue May 22 00:00:00 MDT 2007)

I've seen several doctors here and they are all nice and thorough. The entire staff is friendly and helpful.


StarStarStarStarStar We were very happy with our eye care.  —    (Patient since Tue Apr 22 00:00:00 MDT 2003)

We were very happy with our eye care.


StarStarStarStarStar Very informative visit, very friendly. —    (Patient since Wed Oct 05 00:00:00 MDT 2016)

Very informative visit, very friendly.


StarStarStarStarStar Dr. Prazier is so kind and professional, knowle... —    (Patient since Tue Nov 11 00:00:00 MST 2014)

Dr. Prazier is so kind and professional, knowledgeable and goes the extra step to listen to your concerns! The optical staff is awesome 👏 and takes time to help you find the perfect glasses! Especially Casey!


StarStarStarStarStar This was my 5 yr old sons first visit to the op... —    (Patient since Fri Sep 29 00:00:00 MDT 2017)

This was my 5 yr old sons first visit to the optometrist. We were both a bit nervous. I was so impressed with the level of engagement and patience that was shown to both of us!


StarStarStarStarStar My entire experience was top notch. The recepti... —    (Patient since Wed Jun 30 00:00:00 MDT 2010)

My entire experience was top notch. The receptionist was friendly and personable. The technician was very patient and Dr. Skoner was very thorough.


StarStarStarStarStar I can't say enough good things about Dr. Prazer... —    (Patient since Thu Nov 29 00:00:00 MST 2007)

I can't say enough good things about Dr. Prazer and his staff. He is the consummate professional, patient and a real nice guy.


StarStarStarStarStar Who cries during an eye exam???? —    (Patient since Sat Oct 15 00:00:00 MDT 2005)

Dr. Prazer is hands down THE BEST! I have a new prescription from a big box optometry place that I went to because it was convenient but recently I have been having some trouble with double vision and it was seemingly getting worse. This vision problem was admittedly terrifying... until I called Dr. Prazer's office. He fit me in the very next morning and was just amazing. Paige (his assistant) gave me a thorough pre-examination and then Dr. Prazer examined me himself. He was kind and compassionate in the face of my fear and did the most extensive series of eye tests I have ever experienced. He solved my problem and thoroughly explained what was happening with my vision. Why didn't I see him first??? I literally started to cry when I realized that this problem and all of my fear could have been avoided if every eye doctor was a diligent as Dr. Prazer. Who cries during an eye exam??? This girl. Tears of joy... I can see again.THANK YOU DR. PRAZER!!! As if THAT wasn't amazing enough... in comes Ron to help me choose my lenses and frames. He was so personable I wanted to hang out with him and so professional I had 100% trust in him. What a fantastic combination. He never made me feel like he was pushing the most expensive frames or lenses like they do i the big box stores. He just supported my decisions and offered knowledgeable advise when I asked for it. I could have spent all day talking to him. Ask for him when you go in! I know I will.


StarStarStarStarStar Fantastic!! Will recommend to anyone  —    (Patient since Thu Aug 08 00:00:00 MDT 2013)

Fantastic!! Will recommend to anyone


StarStarStarStarStar Great First Experience  —    (Patient since Tue Sep 12 00:00:00 MDT 2017)

I never have been to an Optomitrist before but recently had a floater in my right eye. Dr. Henderson spent a great deal of time making sure I was ok and additionally making sure I understood what was going on with my eye. Could not have been a better experience.


StarStarStarStarStar Dr. Prazer provided a through examination and t... —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

Dr. Prazer provided a through examination and treated me so good and with such professionlism


StarStarStarStarStar Very professional physicians —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

The doctors here are very professional, thorough and comforting.


StarStarStarStarStar Helpful and knowledgeable staff! Wrap that up w... —    (Patient since Sat Sep 09 00:00:00 MDT 2017)

Helpful and knowledgeable staff! Wrap that up with a smile on every employees face.


StarStarStarStarNo Star During the appointment, i had asked to have a s... —    (Patient since Fri Dec 03 00:00:00 MST 2010)

During the appointment, i had asked to have a screw that had fallen out replaced in my glasses. I asked the technician and the doctor who examined me. They both said we'll get to it later. At the end i was told to wait in the waiting room. I waited for 45 minutes and no one called for me to pay our to get the screw replaced. I eventually just walked out. I still have a staple holding my glasses together.


StarStarStarStarStar Always courteous, always prompt. —    (Patient since Fri Sep 17 00:00:00 MDT 2004)

Always courteous, always prompt.


StarStarStarStarStar 100%.Trust...My Eyes are in Great Hands.. —    (Patient since Wed Jun 08 00:00:00 MDT 2005)

My eyes are very important to me and I put 100% trust in "Pediatric & Adult Vision Care". Paige, Casey and Dr. Prazer were all true profressionals and each one has excellent people skills. I can not wait for my new glasses to arrive just in time to watch the upcoming fall season colors.


StarStarStarStarStar We love Dr. Prazer —    (Patient since Mon Jun 11 00:00:00 MDT 2007)

We love Dr. Prazer and have gone to him for years. He has helped us with a quite a few eye issues successfully. We have great confidence in him. He has taken care of our daughter from birth and helped her with vision issues. The number of visits is for our family of three.


StarStarNo StarNo StarNo Star The wait was over an Hour was never told there ... —    (Patient since Tue Dec 20 00:00:00 MST 2016)

The wait was over an Hour was never told there was a new Doctor. and the receptionist was rude when we went to check out


StarStarStarStarStar A++++ Rating —    (Patient since Wed Jun 21 00:00:00 MDT 2017)

Wonderful staff, wonderful program and great results.


StarStarStarStarStar Dr. Keim is wonderful.... she is very thorough ... —    (Patient since Thu Mar 09 00:00:00 MST 2017)

Dr. Keim is wonderful.... she is very thorough during the evaluation. You can tell she is genuinely excited to see the progress of her patient!


StarStarStarStarStar  —    (Patient since Wed Apr 29 00:00:00 MDT 2009)

I have been coming to this office for many many years with all my children as well. This last visit was unlike any other eye exam I have ever had at this office. My eye exam was very short, probably less than one minute to have me check the 2 lines on the board and then one minute to say which lens seemed better. My pre exam was also very short where not all the tests were done. I did question the reason for the one particular test and why it wasn't performed. I must say I was not too happy with the response. I selected dilation as I do every year. I was give so many eye drops that my vision was blurred until the evening of the following day. I had difficulty driving and working on the computer at my job because I had to sit far away in order to read what it said. I understand that this physician is not familiar with me and that I am extremely sensitive to eye drops and have a very difficult time wih them however I believe he should have asked me first. Perhaps since all he doctors are in the same practice that they should all follow- the same protocol so a patient can fell that they are getting the best exam as possible.


StarStarStarNo StarNo Star The last few times the wait to get help to choo... —    (Patient since Wed Jul 18 00:00:00 MDT 2012)

The last few times the wait to get help to choose glasses has been exceptionally long. You spend time choosing glasses only to find out that you chose the wrong size or style once you finally see someone. Also, if someone has to adjust your glasses, they have to walk across the room to do so. If there are multiple adjustments, that adds to the time spent. The layout makes no sense for such a busy place. The question to ask is how long was your total visit?


StarStarStarStarStar I spent years with bad vision and no other doct... —    (Patient since Fri Apr 28 00:00:00 MDT 2017)

I spent years with bad vision and no other doctor was able to diagnose my problem. Doctor Martin was fantastic and took the time to find the issue and correct it. I now see better than I have in 25 years. I would recommend them to anyone


StarStarStarStarStar I found the employees very professional, intere... —    (Patient since Mon Nov 21 00:00:00 MST 2016)

I found the employees very professional, interested in my questions and desires, and very knowledgeable in their job responsibilities. Great Staff!!!


StarStarStarStarStar I have never been more pleased with an eye doct... —    (Patient since Thu Aug 20 00:00:00 MDT 2009)

I have never been more pleased with an eye doctor. Every time I come I am surprised by the exceptional customer service. The doctors and staff are very friendly and helpful. They go out of their way to help the customer. Most recently I had to make a same day appointment because my glasses broke. I needed glasses ASAP. They got me an appointment the same day. I was also able to purchase glasses, they cut the lenses while I waited, and I walked out with brand new glasses! You would never get that kind of service anywhere else.


StarStarStarStarStar Love dr Martin and all the staff! Always a ple... —    (Patient since Thu Jun 29 00:00:00 MDT 2006)

Love dr Martin and all the staff! Always a pleasant experience! Very friendly :)


StarNo StarNo StarNo StarNo Star Terrible. —    (Patient since Tue May 27 00:00:00 MDT 2008)

Absolutely terrible. The doctors are fine but the office itself is completely incompetent. I told them I needed a prescription urgently and they still haven't gotten it to me, three days later. How hard is it to email me a prescription for contacts I've been wearing for years? They also think calling me at 4 pm when they close at 4:30 (and I live 30 minutes away) is completely fine. They're also complete scam artists. $200 for an eye exam (JUST THE EXAM!) and at the end they tell me I needed a "seperate exam" for colored contacts even from the same brand as my prescribed ones. Lazy and rude employees. I doubt I'll go back to this place.


StarStarStarStarStar Pediatric and Adult Vision Care —    (Patient since Thu Jul 19 00:00:00 MDT 2012)

Very supportive staff and services. Have and will continue to recommend to others.


StarStarStarStarStar Great erecommendxperience. Knowledgeable and friendly st... —    (Patient since Thu Aug 03 00:00:00 MDT 2017)

Great experience. Knowledgeable and friendly staff.


StarStarStarStarStar Love this place and love Dr. Prazer —    (Patient since Thu Apr 29 00:00:00 MDT 2010)

Love this place and love Dr. Prazer


StarStarStarStarStar Above & Beyond  —    (Patient since Thu Jul 27 00:00:00 MDT 2017)

Dr. Martin and Eric were excellent! I have ALS and can't speak and have trouble breathing. Dr. Martin was very patient with me as I tried my best to communicate. As a result of the exam I needed special glasses that they didn't handle. Eric searched the internet and helped us order them.


StarStarStarNo StarNo Star Friendly, helpful, but overwhelming.  —    (Patient since Tue Jul 25 00:00:00 MDT 2017)

The staff was had a front of friendliness and were helpful but a bit overwhelming. It almost seemed like a sales environment from the moment I walked in the door --offering some sort of eye mapping--and at first seeming to just assume I knew what it was-- that you pay for (not covered by insurance). The intensity of this escalated even more quickly when I looked at the glasses. I'll give them a pass because my appointment was late and maybe they just wanted to get home. I'm used to harsh experiences in eye doctors offices, so I wasn't too put off by all of it. In the end, if they protect and care for my eyes, that's all that matters! They did however forget to give me referral information for a specialist, which again I would blame by my last-appointment-of-the-evening status, but... I'll just follow up on my own!


StarStarStarStarStar Great Time Mgmt and Bedside Manner —    (Patient since Thu May 06 00:00:00 MDT 2010)

As a parent, I felt like the flow from one thing to another was great. We didn't wait too long and the Dr. Was very patient with the kids


StarStarStarStarStar Dr. Keim was very caring, friendly and profess... —    (Patient since Fri Jul 07 00:00:00 MDT 2017)

Dr. Keim was very caring, friendly and professional. She took her time to listen to my complaints and then her examination findings helped to put me at ease . She was awesome.


StarStarStarStarStar Very friendly,professional staff and doctors, ... —    (Patient since Thu Mar 24 00:00:00 MST 2005)

Very friendly,professional staff and doctors, make you feel that you are important to them. I've been using them since they started in Wexford years ago, always satisfied.


StarStarStarStarStar I like the doctors and technicians. Also their ... —    (Patient since Mon Oct 24 00:00:00 MDT 2011)

I like the doctors and technicians. Also their desk receptionists are excellent. Waiting time is good


StarStarStarStarStar Everyone was super friendly and helpful —    (Patient since Fri Jun 30 00:00:00 MDT 2017)

Everyone was super friendly and helpful


StarStarStarStarStar My first time here and it was a wonderful exper... —    (Patient since Mon Jul 03 00:00:00 MDT 2017)

My first time here and it was a wonderful experience. Everyone was so kind. They were busy because of the holiday weekend but they kept everyone moving.


StarStarStarStarStar Great Team —    (Patient since Wed May 06 00:00:00 MDT 2015)

The entire team in that office is amazing. I always feel taken care of by the time my appointment is over!


StarStarStarStarStar Dr. Skoner is excellent. I have much trust in ... —    (Patient since Tue Jun 24 00:00:00 MDT 2014)

Dr. Skoner is excellent. I have much trust in him.


StarStarStarStarStar Everything was good. —    (Patient since Sat Jun 24 00:00:00 MDT 2017)

Everything was good. Lots of people coming and going, but that was only a minor distraction.


StarStarNo StarNo StarNo Star Dissappointed  —    (Patient since Mon Apr 14 00:00:00 MDT 2003)

I am a long time patient of Pediatric and Adult Vision. In all the years, I have never had a bad experience until 6/5/17. I spent over 2 1/2 hours at a routine eye exam appointment. Unbeknownst to me, the doctor was involved in an emergency situation with another patient. Unfortunately, no one informed me (the patient) of the situation. I expressed my disappointment to the doctor, and received a sincere apology. The following day, the office manager called me and apologized for the mishap. She offered, as a gesture, a git card to Starbuck's, and told me "it was the least they could do". I appreciated the apology, and the nice offer. Unfortunately to date, I have yet to receive the gift card. The entire experience has left me very disappointed. I think I will be looking for a new practice.


StarStarStarStarStar Love coming there everybody makes me feel very... —    (Patient since Mon May 15 00:00:00 MDT 2017)

Love coming there everybody makes me feel very comfortable thank you it's a long drive but worth it.


StarStarStarStarStar I received excellent care. I was given my resu... —    (Patient since Mon Jun 19 00:00:00 MDT 2017)

I received excellent care. I was given my results the same day as my appointment.


StarStarStarStarStar The eye exam was thorough and professional. Dr.... —    (Patient since Mon Jun 19 00:00:00 MDT 2017)

The eye exam was thorough and professional. Dr. Henderson was friendly and did a great job explaining each step in the process and my overall eye health. Quick and easy!


StarStarStarStarStar Best eye doctors and staff around.  —    (Patient since Thu May 06 00:00:00 MDT 2004)

Best eye doctors and staff around.


StarStarStarStarStar Great experience —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

I lost my daily glasses and needed a replacement pair. Pediatric and Adult Vision Care provided several frame styles to my liking and I was able to schedule an appointment that evening. The whole experience took less than 2 hours from eye exam to ordering new glasses. The staff was very accommodating and professional. This was my first visit to PAVC and I plan to return for follow up eye care.


StarStarStarStarStar Dr. and Staff were excellent —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

Dr. and Staff were excellent


StarStarStarStarStar Saw Dr. Skoner in followup. He was picking up m... —    (Patient since Sat Jan 31 00:00:00 MST 2015)

Saw Dr. Skoner in followup. He was picking up my care from one of the other doctors who has since left the practice. I was very pleased with the time and thoughtfulness he put in to helping me worth through some challenging contact lens issues. I'm optimistic and confident with the choices we have made.


StarStarStarStarStar  —    (Patient since Thu May 16 00:00:00 MDT 2013)

I am happy to be a client of such a professional practice. I was treated with kindness and respect, and given the time and opportunity to ask questions to quell my concerns.


StarStarStarStarStar Everything was well-done. Keep up the good wor... —    (Patient since Sat Jun 01 00:00:00 MDT 2013)

Everything was well-done. Keep up the good work.


StarStarStarStarStar Highly recommended —    (Patient since Mon Apr 05 00:00:00 MDT 2004)

I've been a patient at Pediatric and Adult Vision Care for several years, and have always received great care from the doctors and other staff there. I've recommended it several times to others looking for a North Hills provider.


StarStarStarStarStar Everyone is friendly and professional. Dr. Sko... —    (Patient since Tue Dec 10 00:00:00 MST 2013)

Everyone is friendly and professional. Dr. Skoner is caring and thorough.


StarStarStarStarStar I was very happy with my experience at Pediatri... —    (Patient since Wed May 17 00:00:00 MDT 2017)

I was very happy with my experience at Pediatric and Adult Vision Care. The staff was very professional and welcoming. The doctor I had for my appointment was knowledgeable and willing to answer any and all questions I had. I also needed glasses so Katie helped me pick out a pair. I appreciated how patient she was as I tried on just about every pair. She helped me find the glasses that worked with my budget and that looked great on me. I will definitely be coming back and recommending all my friends and family.


StarStarStarStarStar Dr. Steinheiful )SP? is tremendous as well as t... —    (Patient since Thu Jun 04 00:00:00 MDT 2015)

Dr. Steinheiful )SP? is tremendous as well as the vision therapists down stairs...


StarStarStarStarStar Outstanding follow up. I very seldom would ta... —    (Patient since Tue May 16 00:00:00 MDT 2017)

Outstanding follow up. I very seldom would take the time to make any comment you guys of been the gold standard. In fact by coincidence my wife Judy stop there today and also got a pair glasses and she was very happy with the service.


StarStarStarStarStar They are the BEST! I would recommend them to ev... —    (Patient since Mon Nov 04 00:00:00 MST 2013)

They are the BEST! I would recommend them to everyone.


StarStarStarStarStar Love Dr. Martin! She is awesome. —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

Love Dr. Martin! She is awesome.


StarStarStarStarStar Trust and confidence —    (Patient since Tue Nov 25 00:00:00 MST 2003)

I trust my eye health to Dr Prazer and no one else. I suffered a serious eye injury as a teenager and my family has a history of eye disease so nothing is more important to me than maintaining and caring for my vision. Dr. Prazer's professional and personal attention to my vision are exactly what I need because there's a lot more to eye health than simply reading an eye chart. He has my complete trust and confidence.


StarStarNo StarNo StarNo Star I live far away and was stuck in traffic. I arr... —    (Patient since Wed Oct 07 00:00:00 MDT 2009)

I live far away and was stuck in traffic. I arrived 14 min late and was initially turned away. Yet I can wait 20 - 30 min to pick up my glasses.


StarStarStarStarStar Terrific selection of frames and very good serv... —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

Terrific selection of frames and very good service.


StarStarStarStarStar  —    (Patient since Tue Mar 18 00:00:00 MDT 2008)

Pleasant atmosphere and staff. In and out, no wait.


StarStarStarStarStar Excellent care by Dr. Martin —    (Patient since Tue Jul 10 00:00:00 MDT 2007)

Excellent care by Dr. Martin


StarStarStarStarStar Highly recommended —    (Patient since Mon Apr 05 00:00:00 MDT 2004)

I have been a patient at Pediatric and Adult Vision Care for several years, and appreciate the efficiency and quality of the medical and office staff, the thoroughness of their exams using a large array of equipment, and the convenience of their on-site eyewear department. They also have convenient evening and Saturday hours. Additionally, I admire their dedication to improving vision for children plus their periodic events for treating those without the financial resources for routine vision care.


StarStarStarStarStar I had an excellent experience! Very professiona... —    (Patient since Wed Jan 13 00:00:00 MST 2010)

I had an excellent experience! Very professional and nice!!!!


StarStarStarStarStar Long-Term Highly Satisfied Patient —    (Patient since Sat Jun 19 00:00:00 MDT 2004)

I have been under Dr. Prazer's care for more than 25 years and Have always found him to be highly competent and always concerned for the well being of his patients.


StarStarStarStarStar  —    (Patient since Mon Apr 24 00:00:00 MDT 2017)

Very professional staff. Warm welcome. I went for myself but decided to schedule an appointment after seeing how well my 8 year old was treated.


StarStarNo StarNo StarNo Star The doctor was fantastic, but the staff explain... —    (Patient since Wed Mar 28 00:00:00 MDT 2007)

The doctor was fantastic, but the staff explaining glasses options, benefits, etc, was terrible. They did not review my options, just sold me lenses that were not covered, and did not seem interested in establishing a relationship or having a conversation regarding my needs or financial concerns. I was REALLY displeased.


StarStarStarStarStar Great first visit!!!! —    (Patient since Fri Apr 21 00:00:00 MDT 2017)

Great first visit - from appt setting, check in, testing, exam and ordering glasses.... the team was extremely friendly and knowledgeable.


StarStarStarStarNo Star  —    (Patient since Mon Apr 17 00:00:00 MDT 2017)

The girl, sorry I don't recall her name, assisting at the front desk was extremely helpful in working out our insurance coverage.


StarStarStarStarStar Simply the best! —    (Patient since Fri Feb 18 00:00:00 MST 2005)

Our family is very impressed with the services we receive from Dr. Prazer and his staff. They always take the time to listen to our concerns and have multiple solutions. I like that they're flexible and thorough and I will highly recommend Adult Vision Care to all of our friends and family.


StarStarStarStarStar All of the staff are very pleasant and professi... —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

All of the staff are very pleasant and professional. The technician and the optometrist were exceedingly thorough.


StarStarStarStarStar Dr and staff are really caring people and take ... —    (Patient since Tue Feb 28 00:00:00 MST 2017)

Dr and staff are really caring people and take there time and answer all your questions so you can understand. Thanks


StarStarStarStarStar We love your staff and your office, very profes... —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

We love your staff and your office, very professional and provides top not service from the time you enter the front door until you leave. We loved Dr. Steinhafel, he worked so well with both my children.


StarStarStarStarStar Yearly vision appointment  —    (Patient since Mon Oct 01 00:00:00 MDT 2007)

I have been a patient of Dr Prazer for years. He has always been the utmost professional and is able to take care of any problems that exist. Eye care is very important to me and I schedule an appointment annually.


StarStarStarStarStar Staff is very courteous and efficient. Dr. Stei... —    (Patient since Thu Jan 26 00:00:00 MST 2017)

Staff is very courteous and efficient. Dr. Steinhaufer is awesome. Very comfortable office setting for all ages.


StarStarStarStarStar Our daughter, Alexia, has been seeing Dr. Skone... —    (Patient since Mon Feb 17 00:00:00 MST 2014)

Our daughter, Alexia, has been seeing Dr. Skoner since age 3. He has always made her feel comfortable and relaxed. She looks forward to her yearly visits! Dr. Skoner has also done a great job of explaining things to me and answering any questions I may have. The entire office staff has always been helpful, friendly and efficient.


StarStarStarStarStar I am confident I am receiving the best eye care... —    (Patient since Mon Sep 08 00:00:00 MDT 2014)

I am confident I am receiving the best eye care possible from a great team led by Dr. Bob Prazer! I also admire the practice's commitment to our overall community with their annual "give back" events - outstanding!


StarStarStarStarStar Everyone was fantastic and so nice —    (Patient since Thu Mar 16 00:00:00 MDT 2017)

Everyone was fantastic and so nice


StarStarStarStarStar I had an excellent, thorough eye exam. —    (Patient since Mon Mar 13 00:00:00 MDT 2017)

I had an excellent, thorough eye exam. Dr.Steinhafel gave me the best eye testing I have ever had. He is sending me back to my ophthalmologist with test results he got. They tested me previously, but no results were explained to me. He really explained my eye problem to me. And how it can be solved. Finally an answer!


StarStarStarStarStar Outstanding care —    (Patient since Sat Jan 31 00:00:00 MST 2015)

Dr. Steinhafel has been looking after me for some time now. I like him personally, think he has an excellent demeanor and trust that his decisions are thoughtful ones. I appreciate the time he spends and the quality of care. As a physician myself I often think the greatest compliment is to be "the doctor's doctor". He is just that. I wouldn't hesitate to recommend him.


StarStarStarStarStar The staff especially the technicians did a grea... —    (Patient since Tue Jan 04 00:00:00 MST 2011)

The staff especially the technicians did a great job of getting me in and out with my appointment since I was on a tight time frame.


StarStarStarStarStar Everyone here is very friendly! From the front ... —    (Patient since Thu Apr 26 00:00:00 MDT 2007)

Everyone here is very friendly! From the front desk, to testing to exam to help choosing glasses. They make your visit it a pleasant experience.


StarStarStarStarStar A new standard of products and services. —    (Patient since Tue Mar 07 00:00:00 MST 2017)

Wonderful, friendly, professional service and products all around. Far exceeded my expectations of a typical doctor's office. Great job!


StarStarStarStarStar Always top of the line exams and service.  —    (Patient since Wed Feb 11 00:00:00 MST 2004)

Always top of the line exams and service.


StarStarStarStarStar very, very informative and very concerned with... —    (Patient since Tue Feb 28 00:00:00 MST 2017)

very, very informative and very concerned with the problems I am having. dr explains in detail and takes his time to explain each and every step of the exam.


StarStarStarStarStar Person at front desk was shortAnd rushed other... —    (Patient since Tue Feb 28 00:00:00 MST 2017)

Person at front desk was short And rushed otherwise this group is fabulous


StarStarStarStarStar Good service. Good effective communication. All... —    (Patient since Wed Nov 05 00:00:00 MST 2014)

Good service. Good effective communication. All concerns and inquiries are heard and resolved.


StarStarStarStarNo Star The people contacts were all excellent this wee... —    (Patient since Mon Sep 14 00:00:00 MDT 2009)

The people contacts were all excellent this week and every week since I have been a patient.


StarStarStarStarStar Very professional and caring. Everyone took ti... —    (Patient since Mon Feb 20 00:00:00 MST 2017)

Very professional and caring. Everyone took time to explain things which is so nice.


StarStarStarStarStar Very welcoming staff, courteous, and helpful. ... —    (Patient since Tue Feb 14 00:00:00 MST 2017)

Very welcoming staff, courteous, and helpful. Dr. Steinhafel's exam was so thorough and I thought the best optical exam I have ever received (and I've been wearing glasses for 50 years!).


StarStarStarStarStar Great staff very fri —    (Patient since Wed Oct 17 00:00:00 MDT 2007)

Great staff very friendly


StarStarStarStarStar More than I hoped for... —    (Patient since Tue Feb 14 00:00:00 MST 2017)

This appointment was more than I could possibly have hoped for with a six year having reading difficulties. The reception was welcoming and open, child friendly but very conducive to adult comfort. Our assistant was friendly and patient providing feedback that instilled a feeling of confidence rather than inferiority for the patient. Dr. Prazer was truly incredible not only with the patient but with me, meeting a difficult balance in wording and explanation. Ms. Rocco from Vision Therapy was amazing ... as we walked to the car hearing the words 'in 16 weeks I will be a much better reader' caused me to tear up as she recognized that a diagnosis and treatment plan were going to change her whole life.


StarStarStarStarStar Dr. Martin was exceptional! —    (Patient since Fri Jul 18 00:00:00 MDT 2003)

I felt my exam and questions I directed to Dr.Martin were handled thoroughly and very professionally. She had good, clear answers for my questions and gave me simple actionable direction on how to address my concerns!


StarStarStarStarStar Dr.Skoner is wonderful! He is very professional... —    (Patient since Wed Jan 20 00:00:00 MST 2016)

Dr.Skoner is wonderful! He is very professional and offered me options to enhance my vision.


StarStarStarStarStar I was very pleased with my appointment yesterda... —    (Patient since Mon Jun 23 00:00:00 MDT 2003)

I was very pleased with my appointment yesterday. The office was as always clean & well organized with beautiful views out the windows. The staff is very pleasant & very knowledgable in their areas of interest. I came in with a rather serious vision problem and I was taken care of thoroughly & efficiently so that I feel much better about my healing ability. Thanks for all the help your office gave to me. I really appreciate you all.


StarStarStarStarStar Everything was great. I was a little scared bec... —    (Patient since Thu Feb 02 00:00:00 MST 2017)

Everything was great. I was a little scared because I hadn't had my eyes checked in many years, but it was fine. Thanks!


StarStarStarStarStar This eye care professional business is the best... —    (Patient since Thu Feb 02 00:00:00 MST 2017)

This eye care professional business is the best I have ever been at very good workers very on time everything worked out just perfect and I will recommend this to everyone to go out here and get all your eye care services taking care of the best doctors in the business


StarStarStarStarStar  —    (Patient since Fri Dec 26 00:00:00 MST 2014)

Prompt, kind, experienced, knowledgeable, polite,


StarStarStarStarStar Great experience, friendly staff, highly recomm... —    (Patient since Mon Jan 23 00:00:00 MST 2017)

Great experience, friendly staff, highly recommend!


StarStarStarStarStar  —    (Patient since Wed Jan 25 00:00:00 MST 2017)

Pediatric and Adult Vision Care was life changing. My 8th grader thought she needed glasses, and she did.... but what we also found out is that her eyes were not tracking together. She is now doing Vision Therapy and we are starting to see results. The care and concern of everyone in the office is top-notch. They take the time to listen and answer any and all questions you have. I would HIGHLY recommend to anyone.


StarStarStarStarStar Excellent service  —    (Patient since Fri Jan 16 00:00:00 MST 2015)

Everyone is very friendly. The service is quick and considerate. A decent selection of frames.


StarStarStarStarStar Always a pleasure to come in to your office. E... —    (Patient since Fri Dec 04 00:00:00 MST 2015)

Always a pleasure to come in to your office. Everyone is very friendly, professional and helpful!


StarStarStarStarStar Very satisfied I like dr. Martin very nice and ... —    (Patient since Tue Jul 26 00:00:00 MDT 2005)

Very satisfied I like dr. Martin very nice and friendly makes you feel at ease. Great help with choosing glasses.


StarStarStarStarStar Dr Steinhafel is great... —    (Patient since Fri Jul 01 00:00:00 MDT 2016)

Dr Steinhafel is great with my 2 y/o and I would def recommend him for pediatric care.


StarStarStarStarStar Follow-up visit —    (Patient since Tue Jul 15 00:00:00 MDT 2003)

In for a follow-up visit and everything went very well.


StarStarStarNo StarNo Star Our family has been seeing Dr. Prazer for eight... —    (Patient since Wed Jul 08 00:00:00 MDT 2009)

Our family has been seeing Dr. Prazer for eight years. My two sons have been wearing CRT since their 3rd grade and now Yosen's 11th grade. We trust his profession and love his kindness. The office staff are always friendly. Therefore I would like to recommend one thing - a tracking system to monitor patients' lens ordering so you won't drop the ball. My younger son Futen Wang visited the office on Jan. 3. Dr. Przaer revised the prescription and ordered him a new pair of CRT. Until now I haven't heard any call from the office after 15 days!!! When visiting the office two days ago for Yosen's appointment, I talked to Dr. Prazer and the staff. They promised me to call me back the next day after checking in with the lab. However I am still waiting the call at this point. This is the 3RD time over the past eight years that I needed to call back to track where my sons' lens status were after over 2 weeks. I believe it would greatly help the office to improve the service if you can proactively track how patients' orders are and follow up with the lab if the orders are delayed, instead of relying on the patients to call back and track by themselves. Please call me to provide Futen's status while you can. Thank you!


StarStarStarStarStar The employees are excellent at all levels. The ... —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

The employees are excellent at all levels. The prices can be high but I have good insurance and my optician worked to find discounts and rebates. my glasses are of high quality and, as promised, "the best you will ever have."


StarStarNo StarNo StarNo Star I was not thrilled with the amount of time I ha... —    (Patient since Mon May 21 00:00:00 MDT 2012)

I was not thrilled with the amount of time I had to wait for my appointment at this visit. Over 40 minutes in the waiting room prior to seeing the Dr. I then had to have my eyes dilated and the 30-40mins quoted wait time for review after drops was an hour and 10 minutes. My total time in the office was over 2.5hrs. The staff should look at scheduling to ensure the doctor's are not over-scheduled and patients can be seen at their appointment times, OR if they are running behind, I would have appreciated a call. I took time off of work for my appointment and the delay made me late for another appointment in the evening.


StarStarStarStarStar As always ... it was a pleasant experience!Gra... —    (Patient since Mon Feb 25 00:00:00 MST 2013)

As always ... it was a pleasant experience! Great staff


StarStarStarStarStar Everyone that I came in contact with was so hel... —    (Patient since Tue Sep 20 00:00:00 MDT 2016)

Everyone that I came in contact with was so helpful and concerned. I very much enjoyed with Karen in vision therapy.


StarStarStarStarStar  —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

So very disappointed that you don't accept my insurance anymore. My insurance is the same as last year, you changed your policy. I will have to look for a new eye doc.


StarStarStarStarStar Great experience. Very thorough exam. Very frie... —    (Patient since Fri Jan 06 00:00:00 MST 2017)

Great experience. Very thorough exam. Very friendly staff!


StarStarStarStarStar Absolutely excellent service, and a great group... —    (Patient since Wed Apr 01 00:00:00 MDT 2015)

Absolutely excellent service, and a great group of friendly professionals! I have already recommended this practice to a number of my friends and colleagues, and will continue to do so!


StarStarStarStarStar This was our first visit & I must say the exper... —    (Patient since Fri Dec 09 00:00:00 MST 2016)

This was our first visit & I must say the experience was wonderful. The staff made us feel right at home during the process.


StarStarStarStarStar Always a great experience —    (Patient since Fri Jun 04 00:00:00 MDT 2010)

I always enjoy going to Pediatric and Adult Vision Care. They have wonderful staff and really great customer service.


StarStarStarStarStar Take your time for the best exam —    (Patient since Mon Mar 21 00:00:00 MST 2005)

If you want quick check up, and someone that meets insurance 10 minute maximum per visit requirements, Dr. Prazer is not the one for you. He takes his time reviewing and testing your vision. He makes sure you are comfortable with your eyes, before he send you out of his office. His equipment is new and updated, and makes you aware of any future issues that could occur.


StarStarStarStarStar Dr. Prazer  —    (Patient since Mon Nov 07 00:00:00 MST 2005)

Dr. Prazer is a kind and excellent optometrist, with a well run office.


StarStarStarStarStar  —    (Patient since Sat Jan 06 00:00:00 MST 2007)

My visit always goes very well. A wonderful group of people!!


StarStarNo StarNo StarNo Star not happy with surprise in costs - not told or ... —    (Patient since Thu Dec 22 00:00:00 MST 2016)

not happy with surprise in costs - not told or pointed out the costs that aren't covered - didn't care for the person that ended up with giving me the surprise bill and how she could care less and made it quite clear she wanted me to pay and leave. Never offered to get a manager or the dr. to explain. Contact fitting for new people should be explained, it wasn't asked for and didn't know there was a $60 fee.


StarStarStarNo StarNo Star Not happy finding out costs after procedure was... —    (Patient since Thu Dec 22 00:00:00 MST 2016)

Not happy finding out costs after procedure was done


StarStarStarStarStar Dr. Prazier is wonderful and goes above and bey... —    (Patient since Tue Mar 24 00:00:00 MDT 2009)

Dr. Prazier is wonderful and goes above and beyond what is expected!


StarStarStarStarStar Best optical business in western PA —    (Patient since Thu Nov 21 00:00:00 MST 2013)

Very friendly. Very knowledgeable. Clean & professional office. Short wait time.


StarStarStarStarStar We were referred to your office by our eye doct... —    (Patient since Thu Oct 13 00:00:00 MDT 2016)

We were referred to your office by our eye doctor. I could not be happier with the service we received for my son. Everyone is very nice and helpful.


StarStarStarStarStar Everyone was down to earth and easy to talk to ... —    (Patient since Fri Dec 09 00:00:00 MST 2016)

Everyone was down to earth and easy to talk to and they were also informative on the areas that they worked in and showed me the best way to save the most money with my VSP plan.


StarStarStarStarStar GREAT EYE DOCTOR IN NATHAN, GREAT ASSISTAN... —    (Patient since Wed Dec 01 00:00:00 MST 2010)

GREAT EYE DOCTOR IN NATHAN, GREAT ASSISTANTS!


StarStarStarStarStar From receptionist to doctor first class operati... —    (Patient since Mon May 15 00:00:00 MDT 2006)

From receptionist to doctor first class operation.


StarStarStarStarStar Was received without an appointment, as a walk ... —    (Patient since Fri Dec 09 00:00:00 MST 2016)

Was received without an appointment, as a walk in, which I was told was rare. Nevertheless, I was in and out in about 30 minutes. Nice. The ladies there were very nice. A pleasant experience!


StarStarStarStarStar Great service. Friendly staff. Reasonable charg... —    (Patient since Wed Oct 22 00:00:00 MDT 2008)

Great service. Friendly staff. Reasonable charge for service and materials.


StarStarStarStarStar Dr Skoner was very nice and thorough. He answer... —    (Patient since Mon Oct 27 00:00:00 MST 2003)

Dr Skoner was very nice and thorough. He answered all of questions and was very helpful and informative.


StarStarStarStarStar I still have an outstanding question that I'm w... —    (Patient since Mon May 24 00:00:00 MDT 2004)

I still have an outstanding question that I'm waiting to hear back from billing. When I called to schedule the appt. they said the appt charge would be 60.00-90.00. When I left it was over $200.00. I'm confused of the charge since when I scheduled I told them I would be bringing my latest exam with me. I don't think I would have scheduled if I knew it would be over $200.00. I'd appreciate a call back. Thank you Belinda 724.272.5732


StarStarStarStarStar Dr. Skoner and Beth were both very pleasant, kn... —    (Patient since Mon Jan 16 00:00:00 MST 2012)

Dr. Skoner and Beth were both very pleasant, knowledgeable and professional.


StarStarStarStarStar Prompt, courteous service. I was very pleased ... —    (Patient since Wed Nov 26 00:00:00 MST 2014)

Prompt, courteous service. I was very pleased with the personable young man that assisted me in the selection of frames. Very warm and welcoming.


StarStarNo StarNo StarNo Star I waited over 1 hour 1/2 and I had to ask what... —    (Patient since Mon May 02 00:00:00 MDT 2005)

I waited over 1 hour 1/2 and I had to ask what was going on, nobody confronted me and when I asked, the girl at the desk said let me see what is going on, you are running that late, and you don't know what is going on???


StarStarStarStarStar Exceptional service. Very professional staff, f... —    (Patient since Mon Nov 28 00:00:00 MST 2016)

Exceptional service. Very professional staff, friendly and personable. On time for appointment.


StarStarStarStarStar Connor is 9yrs. he's done the vision therapy a... —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

Connor is 9yrs. he's done the vision therapy and reading with Kathy. so a lot of visits.


StarStarStarStarStar The office staff was efficient and friendly. T... —    (Patient since Mon Nov 21 00:00:00 MST 2016)

The office staff was efficient and friendly. The techs well trained. The doctor was easy to understand and answered ALL of my questions no matter how long it took for me to understand. The office was too cold, though. Next time I'll wear gloves, a hat, and a bigger sweater or multiple layer of clothes.


StarStarStarStarStar Top notch care and service are provided from th... —    (Patient since Wed Jun 02 00:00:00 MDT 2004)

Top notch care and service are provided from the moment you walk into the office. The staff and doctors at Pediatric and Adult Vision Care demonstrate a level of professionalism that just can't be found elsewhere. There is not a better eye care practice in the Pittsburgh region.


StarStarStarStarStar Everything was very good, and especially the am... —    (Patient since Thu Dec 04 00:00:00 MST 2003)

Everything was very good, and especially the amount of time, that Dr. Prazer spends explaining procedures and outcomes.


StarStarStarStarStar Was greatful to see Dr Steinhafel. I felt he ... —    (Patient since Fri Jun 24 00:00:00 MDT 2016)

Was greatful to see Dr Steinhafel. I felt he truly cared about migraies and situation. Kind and compassionate


StarStarStarStarStar Everyone that I spoke to was beyond nice & frie... —    (Patient since Thu Nov 17 00:00:00 MST 2016)

Everyone that I spoke to was beyond nice & friendly. It was the best experience!


StarStarStarStarStar Awesome, helpful staff. Everyone was really ni... —    (Patient since Tue Nov 15 00:00:00 MST 2016)

Awesome, helpful staff. Everyone was really nice and professional.


StarStarStarStarStar I absolutley love Dr. Skoner. He is very nice a... —    (Patient since Sat Feb 07 00:00:00 MST 2015)

I absolutely love Dr. Skoner. He is very nice and spends the time to answer any questions you may have and doesn't rush you.


StarStarStarStarStar Dr.Steinhafel was wonderful —    (Patient since Thu Mar 24 00:00:00 MDT 2016)

Dr.Steinhafel was wonderful


StarStarStarStarStar  —    (Patient since Sat May 02 00:00:00 MDT 2009)

I am always very pleased with the care I receive from Dr. Prazer


StarStarStarStarStar Excellent service  —    (Patient since Tue Sep 20 00:00:00 MDT 2016)

Everyone was very nice and helpful.


StarStarStarStarStar Personalized service, wide variety of frames an... —    (Patient since Thu Jul 12 00:00:00 MDT 2007)

Personalized service, wide variety of frames and price levels available. Doctor and personnel work nicely with adults as well as children. My two children have been patients for many years and feel comfortable returning for their check-ups.


StarStarStarStarStar Efficient process for simple yearly eye exam. ... —    (Patient since Sat May 07 00:00:00 MDT 2005)

Efficient process for simple yearly eye exam.


StarStarStarStarStar Always good and always improving —    (Patient since Thu Dec 18 00:00:00 MST 2003)

Dr. Prazer and his staff are always improving their already good service. I have never been unhappy in the many years I have been a patient of his.


StarStarStarStarStar Your entire staff could not be more professiona... —    (Patient since Wed May 19 00:00:00 MDT 2010)

Your entire staff could not be more professional and friendly. Dr Steinhafel gave me a very thorough exam and took the time to discuss many contact/eyeglass options.


StarStarStarStarStar Friendly —    (Patient since Wed Oct 31 00:00:00 MDT 2012)

I have recommended your services to several friends already and will continue to do so as the staff are great to work with.


StarStarStarStarStar Annual Visit a Pleasure —    (Patient since Tue Nov 06 00:00:00 MST 2012)

I really enjoy my annual visit to your office. The staff is friendly, knowledgeable and eager to help. The office is always clean and neat and bright; other touches make you comfortable while you wait, and I seldom have experienced a long wait. It's smooth from start to finish when I go for an exam and to choose frames for a new prescription. The doctors are careful, they take their time with the patient and I've gotten some of the best prescriptions ever from your office.


StarStarStarStarStar  —    (Patient since Sat Oct 15 00:00:00 MDT 2016)

First time there and this office was so close to my house, and I'm so happy I switched to this practice. I was welcomed and felt comfortable as soon as I walked into the office. There was no wait what so ever I was in and out in a timely manner. Dr. Martin was wonderful making sure I was comfortable with new contact lenses that were prescribed, and I was even helped finding glasses that fit my face. Staff was do patience and super helpful you really aren't rushed here they really take the time to make sure you are happy and completely satified before you leave the office. I would highly recommend for anyone looking to switch to come here!


StarStarStarStarStar Great service, very friendly.... —    (Patient since Wed Oct 05 00:00:00 MDT 2016)

Great service, very friendly.


StarStarStarStarStar The doctor was very kind and very considerate ton... —    (Patient since Fri Jun 03 00:00:00 MDT 2016)

The doctor was very kind and very considerate to our family's needs


StarStarStarStarStar  —    (Patient since Tue Dec 10 00:00:00 MST 2013)

I am very happy with this practice. Everyone is professional and helpful. Dr. Skoner is excellent, and I would highly recommend him and this practice.


StarStarStarStarStar Wonderful staff and doctor.... —    (Patient since Wed Aug 18 00:00:00 MDT 2010)

Wonderful staff and doctor.


StarStarStarStarStar The staff was very accommodating. Fit me in on sh... —    (Patient since Sat Jan 31 00:00:00 MST 2015)

The staff was very accommodating. Fit me in on shorter notice for a very troubling eye problem. Beyond that, Dr. Steinhafel couldn't be nicer, very thorough and diagnosed the problem within minutes. Starting treatment and very optimistic. Great relief.


StarStarStarStarStar  —    (Patient since Sat Jan 16 00:00:00 MST 2010)

Top-notch eye care in a very professional environment. Dr. Prazer is an outstanding practitioner who always spends the appropriate time with his patients to explain their questions.


StarStarStarStarStar My son's farvorate doctor ever. ... —    (Patient since Mon Jul 25 00:00:00 MDT 2016)

My son's favorite doctor ever.


StarStarStarStarNo Star The only complaint I have is that it took almost ... —    (Patient since Fri Mar 16 00:00:00 MDT 2007)

The only complaint I have is that it took almost 2 hours for my examination. I had my regular checkup and when I mentioned to the doctor that the last time I was there she saw a possible glaucoma issue, she looked and agreed (not sure why she didn't know this ahead of time). So she had me take the glaucoma test. Had I not mentioned anything, nothing would have happened.


StarStarStarStarStar Great vision care! —    (Patient since Mon Dec 12 00:00:00 MST 2011)

Pediatric and Adult Vision Care provides a thorough eye exam with state of the art equipment, love the optomap. The staff is courteous, knowledgeable and on time. They are also very helpful with frame selection.


StarStarStarStarStar Timely. Professional. Detailed information shown ... —    (Patient since Tue Oct 03 00:00:00 MDT 2006)

Timely. Professional. Detailed information shown and explained. Not rushed.


StarStarStarStarStar  —    (Patient since Wed Nov 24 00:00:00 MST 2010)

Very thorough exams. Everything explained fully.


StarStarStarStarStar ... —    (Patient since Sat Apr 30 00:00:00 MDT 2005)

I have been a patient for Pediatric and Adult Vision Care for over 10 years. I have received consistently excellent care. The office is clean and well appointed, the doctors are always on time and professional. I shoot pistol and the doctors understand the needs of my sport and work with me to provide the correct prescription. The icing on the cake is the excellent selection of eyeglasses. The staff takes the time to measure and fit which results in comfort from the initial wearing. Highly recommended.


StarStarStarStarStar Everyone there makes me feel at home. I recomme... —    (Patient since Thu Jan 14 00:00:00 MST 2016)

Everyone there makes me feel at home. I recommend my boyfriend & he's now coming too you


StarStarStarStarStar  —    (Patient since Thu Jan 27 00:00:00 MST 2005)

The provider is always sensitive to my concerns and very thorough with the eye examination.


StarStarStarStarStar Brandi Mortimer —    (Patient since Thu Aug 16 00:00:00 MDT 2012)

Dr. Skoner is extremely knowledgeable and has helped my daughter tremendously. CRT has made a huge difference for her vision. I would highly recommend Pediatric and Adult Vision Care Center.


StarStarStarStarStar my family and I Edward have been with pediatric and adult vision care..for 29 years Edward Kavanagh. —    (Patient since Wed Nov 28 00:00:00 MST 2007)

my family and I Edward have been with pediatric and adult vision care


StarNo StarNo StarNo StarNo Star Staff are friendly, but they're not well connected and do not communicate correctly. For example, ... —    (Patient since Mon Feb 20 00:00:00 MST 2012)

Staff are friendly, but they're not well connected and do not communicate correctly. For example, we were being fitted for nightly retainers and told by the doctor that when we picked up the contacts they would need to be worn that night and we would need to return the next day for a check up. When the retainers arrived, we were told that we didn't need to return the next day for a check up. We came in to pick up the retainers and....surprise we need to come back the next day for a check up! It's as if the right hand doesn't know what the left hand is doing there.


StarStarStarStarStar  —    (Patient since Tue May 03 00:00:00 MDT 2005)

I was very pleased with the care I received & the extreme professionalism of the staff.


StarStarStarStarStar We have had the best eye care from Dr Prazer. We would recommend him to anyone!... —    (Patient since Mon Dec 07 00:00:00 MST 2009)

We have had the best eye care from Dr Prazer. We would recommend him to anyone!


StarStarStarStarStar The best vision care for patients with migraine disorders. —    (Patient since Tue Mar 31 00:00:00 MDT 2009)

I went through numerous eye doctors prior to being referred to Pediatric and Adult Vision Care. This is the only eye doctor that has been able to help with my vision problems associated with my migraines. I have recommended many people since and all of them have been extremely satisfied with the outcome of their visits.


StarStarStarStarStar They were very patient and understanding .... —    (Patient since Wed Aug 03 00:00:00 MDT 2016)

They were very patient and understanding .


StarStarStarStarStar Pediatric and Adult Vision Care is by far the best place to go for eye care. —    (Patient since Mon Nov 09 00:00:00 MST 2009)

Pediatric and Adult Vision Care is by far the best place to go for eye care. I have been a patient there for eight years and other family members even longer. From the front desk staff to the doctors everyone is very professional and polite. The appointment timing is impeccable. Rarely ever a wait. They are exceptional in accommodating in emergencies and genuinely caring. Highly recommended.


StarStarStarNo StarNo Star Long long wait Dr. Steinhafel was professional and gave great eye care but I waited in the back ro... —    (Patient since Wed Jul 25 00:00:00 MDT 2012)

Long long wait Dr. Steinhafel was professional and gave great eye care but I waited in the back room for him for almost 45 minutes. Just need to be more efficient.


StarStarStarStarStar Everyone was very friendly and took there time with you.... —    (Patient since Fri Jun 10 00:00:00 MDT 2011)

Everyone was very friendly and took there time with you.


StarStarStarStarStar We love Dr. Prazer! —    (Patient since Mon Sep 28 00:00:00 MDT 2009)

My son has been under Dr. Prazer's care for more than 5 years. He is the best. He's very skilled, cares for patient's need. He takes time to talk to us. He replied my email quickly, even in holiday breaks.


StarStarStarStarStar Professional eye care and courteous staff —    (Patient since Sat Jul 23 00:00:00 MDT 2016)

It was a great experience overall compared to previous eye doctor for reasons I won't go into. Dr. Martin is a professional and addressed my vision concerns and questions in a thoughtful manner. I will send my husband there going forward probably.


StarStarStarNo StarNo Star patient —    (Patient since Thu Jul 21 00:00:00 MDT 2016)

When I called to find out if your center met my needs, I was very specific in my history and needs from an eye dr. I explained what I needed and was told "yes, we do all that here." When I arrived and saw the dr. I was told they were not a replacement for an opthamologist but they could monitor me. This made me question the visit. How I felt was that I basically wasted my time and my insurance benefit. I was also given a script for bifocals without ever being tested! I was told my eye was closing more because it was tired. So, I should get them. I have seen many eye Drs in my life due to vision issues and this was the least thorough exam I have ever been given. I was also told they would need to see me at a different time because of medical needs. Had I been told this when I called, I would have kept looking for a new dr. that had both an optician and opathmologist on staff and could better meet my needs


StarStarNo StarNo StarNo Star Need to know costs upfront not when checking out! —    (Patient since Thu Jul 21 00:00:00 MDT 2016)

I was not told there was a contact fitting fee. I was only told by the doctor that I would go home with samples to try out. Not sure what the "fitting fee" was for considering I put them in my own eyes due to being a previous contract wearer. Didn't meet with anyone special and was still charged $97.00 which I didn't know about I until I was paying for my glasses.


StarStarStarStarStar I have complete confidence in Dr. Prazer and his staff. ... —    (Patient since Mon Apr 28 00:00:00 MDT 2003)

I have complete confidence in Dr. Prazer and his staff.


StarStarStarStarStar Great services! Took time to work with you.... —    (Patient since Sat Jun 05 00:00:00 MDT 2004)

Great services! Took time to work with you.


StarStarStarStarStar The staff was friendly and worked well with my son and made him feel welcome. ... —    (Patient since Thu Jul 07 00:00:00 MDT 2016)

The staff was friendly and worked well with my son and made him feel welcome.


StarStarStarStarStar Always great visits —    (Patient since Wed Oct 26 00:00:00 MDT 2005)

I have had extensive eye issues throughout the years and the eye Drs at Pediatric and Adult Vision Care are great! They take their time with each patient and thoroughly explain any issues or questions that you may have.


StarStarStarStarStar The staff was extremely professional and caring. It was great to have a place that was a, "One sto... —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

The staff was extremely professional and caring. It was great to have a place that was a, "One stop shop" where I could obtain my exam, glasses and visual therapy all in one setting.


StarStarStarStarStar Always very friendly and professional!... —    (Patient since Wed Jan 07 00:00:00 MST 2004)

Always very friendly and professional!


StarStarStarStarStar I was very pleased with the welcome I received when I arrived and how well everything was explained  —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

I was very pleased with the welcome I received when I arrived and how well everything was explained. I was very pleased with Doctor Steinhafel willing to listen and explain in detail treatment plan. Thank You!


StarStarStarStarStar  —    (Patient since Tue May 08 00:00:00 MDT 2007)

Excellent service have been going to Pediatric & Adult Vision Care since the early 1990's . I have recommended family and friends who have also become patients


StarNo StarNo StarNo StarNo Star The people were very nice...however my time there was over 2 hours. There is no excuse for why i... —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

The people were very nice...however my time there was over 2 hours. There is no excuse for why it would take 2 hours for an eye exam and to get my glasses ordered. I knew what frames I wanted when I walked out of the exam and I had to wait over 50 minutes for someone to help me.


StarStarStarStarStar Great place for any of your needs! Always give the best care.... —    (Patient since Sat Jun 05 00:00:00 MDT 2004)

Great place for any of your needs! Always give the best care.


StarStarStarStarStar Wonderful experience! —    (Patient since Thu Jun 09 00:00:00 MDT 2016)

The best eye exam I have ever experienced. Dr. Steinhaful is exceptional, knowledgeable, informative, and thorough. I am so glad he was referred to me by another doctor. I will be a regular patient.


StarStarStarStarStar A very wonderful experience.... —    (Patient since Tue Jun 07 00:00:00 MDT 2016)

A very wonderful experience.


StarStarStarStarStar Dr. Prazier is the most considerate, caring, professional doctor I have come in contact with in a ... —    (Patient since Tue Mar 24 00:00:00 MDT 2009)

Dr. Prazier is the most considerate, caring, professional doctor I have come in contact with in a long time! It's hard to find a doctor of this caliber today!


StarNo StarNo StarNo StarNo Star I didn't appreciate how poorly the use of the supposed $50 off card was handled. Very poor custome... —    (Patient since Tue Jun 13 00:00:00 MDT 2006)

I didn't appreciate how poorly the use of the supposed $50 off card was handled. Very poor customer service


StarStarStarStarStar very nice people & service.... —    (Patient since Fri Oct 16 00:00:00 MDT 2009)

very nice people & service.


StarStarStarStarStar  —    (Patient since Thu May 26 00:00:00 MDT 2016)

Great staff, efficient and knowledgeable.


StarStarStarStarStar I was worried how the exam would go since my daughter is only 3. Your staff was excellent. Every... —    (Patient since Thu May 26 00:00:00 MDT 2016)

I was worried how the exam would go since my daughter is only 3. Your staff was excellent. Everyone from reception to the doctor were amazing with her. THANKS!!


StarStarStarStarNo Star I give a 5 star for Dr. Prazer - excellent! I give a 2 star for the optical dept.... —    (Patient since Tue May 06 00:00:00 MDT 2014)

I give a 5 star for Dr. Prazer - excellent! I give a 2 star for the optical dept.


StarStarStarStarStar Great experience! Friendly, knowledgeable, and were able to make my sons glasses same-day so that ... —    (Patient since Fri Jan 20 00:00:00 MST 2012)

Great experience! Friendly, knowledgeable, and were able to make my sons glasses same-day so that he didn't have to go without them for school.


StarStarStarStarStar Fabulously accommodating! We had appointments for all 5 of us, 3 kids between 5&8 years old. They ... —    (Patient since Fri Mar 30 00:00:00 MDT 2012)

Fabulously accommodating! We had appointments for all 5 of us, 3 kids between 5&8 years old. They went out of their way to make it as quick and seem less as possible! We have been going here for 5 years now and just love love love everything about this office and staff! Thank you for exceptional service!


StarStarStarStarStar Pediatric and Adult Vision Care -- They are here for you!! —    (Patient since Tue Feb 15 00:00:00 MST 2011)

I have recommended and will continue to recommend Pediatric and Adult Vision Care. You cannot describe Dr. Prazer as simply as an Optometrist. He and his staff are so much more than that. They are compassionate, and knowledgeable. You can be sure the equipment is kept up to date and is kept current with the times. Their expertise with vision therapy is unmatched in my opinion. Our son was in need of this service and it opened up a world to him he could not see before. Recently, our daughter had an unexpected urgent need to be seen in the office. They were jam packed with appointments trying to accommodate patients into a four day week and still did not hesitate to make an appointment immediately to see her. They did not make us feel rushed or try to cut corners to save time. She was examined thoroughly and with great care. I have complete trust in Pediatric & Adult Vision Care to take care of our family's eye care.


StarStarStarStarStar Ginger Weaver —    (Patient since Wed Mar 16 00:00:00 MDT 2016)

Dr Steinhafel has gone above and beyond to ascertain the best treatment options for me. He is extremely knowledgeable and compassionate. His high level of expertise combined with his concern is very much appreciated!!


StarStarStarStarStar  —    (Patient since Tue Dec 10 00:00:00 MST 2013)

Everyone always very pleasant and professional.


StarStarStarStarStar PAVC has a very professional and friendly staff that makes your visit very enjoyable. ... —    (Patient since Thu Mar 17 00:00:00 MDT 2011)

PAVC has a very professional and friendly staff that makes your visit very enjoyable.


StarStarStarStarStar PAVC has a very professional and friendly staff that makes your visit very enjoyable. ... —    (Patient since Thu Mar 17 00:00:00 MDT 2011)

PAVC has a very professional and friendly staff that makes your visit very enjoyable.


StarStarStarStarStar Great experience. Quality information. Very satisfied.... —    (Patient since Mon Nov 17 00:00:00 MST 2008)

Great experience. Quality information. Very satisfied.


StarStarStarStarStar Dr Prazer is extremely attentive, friendly and thorough. We continue to insist on seeing him desp... —    (Patient since Thu Apr 03 00:00:00 MST 2003)

Dr Prazer is extremely attentive, friendly and thorough. We continue to insist on seeing him despite it not being the most convenient option for us. This is largely due to always leaving his office feeling like we had the best possible care. Office staff is also friendly and provide excellent service. His office remains the benchmark for quality care.


StarStarStarStarStar The staff is very friendly and welcoming. They display professionalism, competence and trust. . —    (Patient since Wed May 03 00:00:00 MDT 2006)

The staff is very friendly and welcoming. They display professionalism, competence and trust. I feel good coming here and I always have. Dr. Prazer is also an excellent doctor, whom I recommend to anyone who is looking for an eye doctor.


StarStarStarStarStar Best Eye Care Professionals in the North Hills Area. —    (Patient since Tue May 19 00:00:00 MDT 2015)

Dr. Prazer and his staff are professional, knowledgeable and attentive. I can't imagine going anywhere else for my vision needs.


StarStarStarStarStar  —    (Patient since Thu Nov 20 00:00:00 MST 2014)

It is a pleasure dealing with the whole staff. Everyone shows great care for the patient giving a truly great experience.


StarStarStarStarStar  —    (Patient since Wed Mar 19 00:00:00 MDT 2008)

I would highly recommend Pediatric & Adult Vision Care.


StarStarStarStarStar This was our first visit to your office and both my wife and I were very very impressed. ... —    (Patient since Tue Apr 19 00:00:00 MDT 2016)

This was our first visit to your office and both my wife and I were very, very impressed. Dr Skoner is an excellent physician. He exhibits a wealth of knowledge in his field with the primary focus on his patient. He speaks in language that is easily understood, takes his time to insure that we were comfortable during the testing and understood the procedures and provided guidance for the next step needed to to diagnose any underlying problems. That included a call from his office staff to set up another appointment with a specialist. We definitely will be returning to this office and directing everyone on where to get great care.


StarStarStarStarStar Very satisfied customer.  —    (Patient since Wed Feb 17 00:00:00 MST 2016)

I drove my son two hours to see this doctor to correct his condition because I was confident in the care here. The whole office staff was wonderful. It seems they actually are enjoying their work. Don't change a thing and keep up the good work!


StarStarStarStarStar Dr. Martin was awesome. ... —    (Patient since Tue Jul 10 00:00:00 MDT 2007)

Dr. Martin was awesome.


StarStarStarStarStar Luigi M Mascio —    (Patient since Wed Nov 26 00:00:00 MST 2008)

Dr. Martin Answered all questions. Very easy to speak with her. Experience was excellent.


StarStarStarStarStar Awesome doctor and staff!! —    (Patient since Tue Apr 12 00:00:00 MDT 2016)

Awesome doctor and staff!!


StarStarStarNo StarNo Star Very poor checkout. Took over 25 minutes. Over charged $300. But u caught it —    (Patient since Sat Mar 13 00:00:00 MST 2004)

Very poor checkout. Took over 25 minutes. Over charged $300. But u caught it. One front office staff on her cell phone


StarStarStarStarStar Everything was great. Thank you. —    (Patient since Tue Apr 05 00:00:00 MDT 2016)

Everything was great. Thank you.


StarStarStarStarStar Two issues: 1. I don't purchase my eyeglasses here any longer —    (Patient since Tue Feb 08 00:00:00 MST 2011)

Two issues: 1. I don't purchase my eyeglasses here any longer. The price is too high and my past experiences have been horrible. 2. I appreciate Dr. Steinhafel's expertise, which is why I have regularly scheduled my eye exam with him. However, I wasn't pleased that I was examined by an intern. However competent that person may be, I want continuity of care, which I feel is best achieved by seeing the same person year to year. When I requested that Dr. Steinhafel "check" the intern's work, he obliged and finished the exam. But, in the future, I would appreciate not being put in this position.


StarStarStarStarStar Check out time seemed to take a long time —    (Patient since Tue Sep 18 00:00:00 MDT 2007)

Check out time seemed to take a long time


StarNo StarNo StarNo StarNo Star This was probably the WORST visit I ever had.1. Dr Skoner checked my vision —    (Patient since Sat Aug 14 00:00:00 MDT 2004)

This was probably the WORST visit I ever had. 1. Dr Skoner checked my vision. He kept having me check for changes on a line I could not read. I told him I can't read it or see it, but to no avail. So he claims my eyesight hasn't changed. I know that is incorrect!!! 2. Jeff. In a word, guy is useless. I picked out a frame I kinda liked and then asked me if I want to purchase them. I didn't even try them on. Come on dude!!! 3. Gary. Not as bad as Jeff. Didn't really want to check on-line catalog for my type of frames, but eventually did. He didn't understand what I really wanted or needed, so said there were none. Also, he was supposed to check my vision plan and call me back. Been over a week now, still waiting for response. ***I WANT MY EYES RECHECKED BY DR. PRAZIER OR THIS WILL BE MY LAST VISIT TO HIS OFFICE*** I thought it was bad when Greg left, but Ty, Bonnie and Casey were so good, helpful and kind. However, these new associates leave something to be desired!!


StarStarStarStarStar Looking forward to expanded line of eyeglass selection! —    (Patient since Thu Feb 12 00:00:00 MST 2015)

Looking forward to expanded line of eyeglass selection!


StarStarStarStarStar Reduce the wait time. It was 45 minutes and was to long. —    (Patient since Sat Jan 24 00:00:00 MST 2015)

Reduce the wait time. It was 45 minutes and was to long.


StarStarStarStarStar Prazer's "Peep's Peepers" Club  —    (Patient since Tue May 14 00:00:00 MDT 2013)

Patient was 11 at the visit. I like you guys so much I pay out-of-pocket for the visit for my daughter. She has had vision therapy downstairs in the past another excellent staff connected to you. It would be nice if you took chips so I would have to pay out-of-pocket as my husband is in kidney failure now and this is what we have. Only thing that can make you better would be muffins to go with the coffee.😄


StarStarStarStarStar A+ —    (Patient since Tue May 17 00:00:00 MDT 2011)

Awesome customer service! Dr. Prazer is the best eye dr around. You can tell that he truly cares about you and your concerns. Staff is also welcoming and easy to talk to.


StarStarStarStarStar Just need a little bit more seating in the waiting area! Other than that, you all are great!  —    (Patient since Wed Feb 04 00:00:00 MST 2015)

Just need a little bit more seating in the waiting area! Other than that, you all are great!


StarStarStarStarStar No One Better —    (Patient since Wed May 07 00:00:00 MDT 2003)

Dr Prazer and his staff never are in a rush. One always leaves with the feeling that the time was taken to answer questions asked or not asked.


StarStarStarStarStar Highly Recommended —    (Patient since Mon Nov 25 00:00:00 MST 2013)

If you want professional eye care with no hassle, make an appointment. You will be pleasantly surprised by the professionals from the moment you walk through the door, the thoroughness of your eye exam and the selection of cool glasses!


StarStarStarStarStar Excellent —    (Patient since Mon Mar 14 00:00:00 MDT 2016)

The staff carried a positive and kind attitude, very courteous and pleasant.


StarStarStarStarStar Convince Dr. Prazer to take BC/BS Federal Vision (Davis) —    (Patient since Mon Jan 17 00:00:00 MST 2005)

Convince Dr. Prazer to take BC/BS Federal Vision (Davis). I'm ok with seeing another doctor because I trust Dr. Prazer to hire good people but I'm more comfortable going to the doctor who has been looking at my eyes and especially my optic nerve for over a decade.


StarStarStarStarStar I cannot think of anything thatneeds to be improved.  —    (Patient since Sat Apr 01 00:00:00 MST 2006)

I cannot think of anything thatneeds to be improved.


StarStarStarStarStar I was scheduled with the wrong type of provider —    (Patient since Fri Mar 11 00:00:00 MST 2016)

I was scheduled with the wrong type of provider. I have post concussive syndrome and was not scheduled with the provider that cares for patients wit TBI.


StarStarStarStarStar Debbie was excellent. No suggestions for improvement. —    (Patient since Mon Sep 08 00:00:00 MDT 2014)

Debbie was excellent. No suggestions for improvement.


StarStarStarStarStar Although I love the high quality frame selection, I would like a less expensive option also —    (Patient since Wed Dec 03 00:00:00 MST 2014)

Although I love the high quality frame selection, I would like a less expensive option also. My son needs sports frames also but I can not justify another 300 dollars for glasses.


StarStarStarStarStar Everything is just great! —    (Patient since Mon May 24 00:00:00 MDT 2004)

Everything is just great!


StarStarStarStarStar Urgent Appointment —    (Patient since Mon Jul 14 00:00:00 MDT 2008)

My daughter thought that she had a piece of contact lens remaining in her one eye. We got an immediate appointment yesterday afternoon. Doctor Prazer and his entire staff are wonderful. They immediately put her at ease and everything turned out fine. Thank you Dr. Prazer!!


StarStarStarStarStar  —    (Patient since Tue Dec 22 00:00:00 MST 2015)

Staff was knowledgeable, patient and very supportive during what has been for me a very stressful time.


StarStarStarStarStar Nothing. Everyone is so great! —    (Patient since Fri Feb 25 00:00:00 MST 2011)

Nothing. Everyone is so great!


StarStarStarStarStar When I call and leave a message, nobody returns the call.Is the phone system ok? —    (Patient since Sat Apr 18 00:00:00 MDT 2015)

When I call and leave a message, nobody returns the call.Is the phone system ok?


StarStarStarStarStar Making sure options concerning prices of frames is given. Also for the lens. —    (Patient since Wed Feb 27 00:00:00 MST 2013)

Making sure options concerning prices of frames is given. Also for the lens.


StarStarStarStarStar Keep doing what your doingI had absolutely no problem at allThx —    (Patient since Thu Mar 04 00:00:00 MST 2004)

Keep doing what your doing I had absolutely no problem at all Thx


StarStarStarStarStar I was very impressed with the friendliness and warmth of the staff. They knew what they were doing —    (Patient since Sat Nov 22 00:00:00 MST 2003)

I was very impressed with the friendliness and warmth of the staff. They knew what they were doing. Checking the eyes, adjusting the glasses etc. Of course, Dr. Prazer was great as always.


StarStarStarStarNo Star Dr. Steinhafel used a lot of words that we didn't know what it meant and had to ask him —    (Patient since Mon Feb 29 00:00:00 MST 2016)

Dr. Steinhafel used a lot of words that we didn't know what it meant and had to ask him. But other than that, the staff was very courteous and thorough.


StarNo StarNo StarNo StarNo Star Find a way to improve my vision to achieve better reading, watching TV, peripheral vision, and... —    (Patient since Mon Sep 14 00:00:00 MDT 2009)

Find a way to improve my vision to achieve better reading, watching TV, peripheral vision, and reading toad signs; I seem to have some incurable problems


StarStarStarStarStar 5 stars —    (Patient since Wed Feb 08 00:00:00 MST 2012)

No improvements necessary.


StarStarStarStarStar More cool glasses in light frames. Metal/titanium. More with different colors/patterns.  —    (Patient since Thu Dec 20 00:00:00 MST 2012)

More cool glasses in light frames. Metal/titanium. More with different colors/patterns shapes.


StarStarStarStarStar Excellent care all around! —    (Patient since Wed Feb 17 00:00:00 MST 2016)

I was OVERLY satisfied with the care my son received and the friendliness of the staff. Everyone there appeared to love their job and wanted to do everything possible to make us comfortable and alleviate any concerns. I am in the healthcare industry in Ohio and have never seen the compassion end of care like we've received in Pittsburg. The only thing that I noted was that my son had been referred to Dr. Steinhafel for treatment after a concussion and originally was only able to get an appointment a month out. To wait that long was very concerning to me. We were put on the cancelation list and were called the same day for an appointment within a week. That was more acceptable and I was grateful they followed up promptly when the opening became available. I can tell he is a great doctor and have no doubt as to why he's booked. We also were seen in the ocular therapy center and are equally impressed with their programs for treatment.


StarStarStarStarStar First rate —    (Patient since Sat Jan 31 00:00:00 MST 2015)

I can't really comment on urgent appts - didn't need an urgent one, and likewise didn't use the optical but for some minor question. Dr. Steinhafel is excellent, patient, informative and personal. I would recommend him highly. One recommendation - this survey should explicitly indicate whether this might or might not be used online, and whether or not the reviewer's name will be used. I think that it is imperative to do so.


StarStarStarStarStar If I could have left with a copy of the prescription in order to provide to my company doctor. —    (Patient since Thu Jul 08 00:00:00 MDT 2004)

If I could have left with a copy of the prescription in order to provide to my company doctor.


StarStarStarStarStar VERY HAPPY PATIENT!! —    (Patient since Thu Dec 17 00:00:00 MST 2015)

I sincerely had an excellent experience with your office both times I saw Dr. Steinhafel. He & his staff are friendly, professional & made my visit much less intimidating (I was there post-concussion with visual & balance issues). Thank you so much & I absolutely will be referring my friends & family to you.


StarStarStarStarStar Great visit with the Doctor as well as the technician and front desk staff —    (Patient since Tue Jun 05 00:00:00 MDT 2007)

Great visit with the Doctor as well as the technician and front desk staff. Friendly and professional.


StarStarStarStarStar I was recommended to a retinal specialist by Dr —    (Patient since Tue May 03 00:00:00 MDT 2005)

I was recommended to a retinal specialist by Dr. Andino and was told that the appointment needed to be made by the staff at Pediatric & Adult Vision Care. I have not received that appointment - date-time yet or have not heard back from PAVC. Not sure if I should have suggested that I would be happy to schedule my own appointment, or that it has to be referred by Dr. Andino for insurance reasons. Still waiting.


StarStarStarStarStar Love this place! —    (Patient since Thu Aug 07 00:00:00 MDT 2014)

We always feel very well taken care of at Pediatric & Adult Vision Care. The Drs are very patient and knowledgeable in all facets of eye health. Very friendly staff!


StarStarStarStarStar I found everything perfect, no improvements necessary ! —    (Patient since Wed Dec 09 00:00:00 MST 2015)

I found everything efficient and well done by doctor and staff !


StarStarStarStarStar Bob - you have a very efficient and trustworthy staff - Dr. Steinhafel has been wonderful —    (Patient since Mon Dec 10 00:00:00 MST 2007)

Bob - you have a very efficient and trustworthy staff - Dr. Steinhafel has been wonderful. Thank you. jackie wick


StarStarStarStarStar The Best —    (Patient since Mon Jan 25 00:00:00 MST 2016)

Will recommend to everyone! Thoroughly impressed can not wait to start therapy sessions, hit the nail on the head with exam/evaluation, no one has ever taken the time to explain any of the vision problems and offer solutions.Our son is 9 and any other diagnosis treatment was a vague label, this is addressing the problem and helping him. Thank you


StarStarStarStarStar All around wonderful eye doctor! —    (Patient since Fri Jul 18 00:00:00 MDT 2003)

I've been a patient of this practice for 20+ years and watched them grow into a totally full service eye practice. The physicians I've dealt with have always been excellent practitioners and very genuine people. I trust them implicitly and have recommended them to family and friends.


StarStarStarStarStar In the Greater Pittsburgh area, you will not find a better doctor that treats vision dysfunction... —    (Patient since Mon Nov 17 00:00:00 MST 2008)

In the Greater Pittsburgh area, you will not find a better doctor that treats vision dysfunction than Dr Prazer.


StarStarStarStarStar Great eye care provider —    (Patient since Thu Aug 16 00:00:00 MDT 2012)

Dr. Skoner is wonderful. My daughter is a CRT patient and we have had a great experience. Dr. Skoner is very knowledgeable and thorough. We need more professionals like Dr. Skoner!


StarStarStarStarStar Lyndsey from the optical staff was incredible to work with —    (Patient since Sat Nov 15 00:00:00 MST 2003)

Lyndsey from the optical staff was incredible to work with. She is personable and provided excellent customer service.


StarStarStarStarStar Extremely satisfied —    (Patient since Mon Feb 17 00:00:00 MST 2014)

Dr. Skoner and the rest of the staff have been excellent when dealing with my daughter, Alexia, who is 5 years old. Dr. Skoner always takes time to explain everything to me and he is very good with Alexia. She loves going for her eye exams!I have been very pleased with all aspects of Pediatric & Adult Vision Care.


StarStarStarStarStar Nathan is wonderful and his assistance so polite and professional. Girls our front very nice —    (Patient since Sat Sep 16 00:00:00 MDT 2006)

Nathan is wonderful and his assistance so polite and professional. Girls our front very nice. Also the billing assistant was also wonderful. You are the best!


StarStarStarStarStar I was so impressed with Dr Skoner's ability to make himself easily understood not only to me but... —    (Patient since Wed Jan 13 00:00:00 MST 2016)

I was so impressed with Dr Skoner's ability to make himself easily understood not only to me but also to my 10 year old daughter. He took his time to make su feel comfortable and was so kind. I will highly recommend him to my friends!


StarStarStarStarStar There is nothing I would Change —    (Patient since Mon Sep 29 00:00:00 MDT 2008)

There is nothing I would Change


StarStarStarStarStar We have always had a super experience! Excellent practice! Thanks to you and your hard working... —    (Patient since Fri Jan 24 00:00:00 MST 2014)

We have always had a super experience! Excellent practice! Thanks to you and your hard working staff!


StarStarStarStarStar Outstanding, comprehensive, and compassionate treatment —    (Patient since Fri Jan 08 00:00:00 MST 2016)

I brought my son in on Friday. We had a great experience--very impressive, state of the art technology, thorough comprehensive work up, highly competent and compassionate optometrist in Dr. Prazer. We will return and we have already spread the word!


StarStarStarStarStar Five stars —    (Patient since Mon Jun 20 00:00:00 MDT 2011)

Dr. Martin spent a great deal of her time with me; answering questions and making sure I understood her evaluation.


StarStarStarStarStar Every time I go I am more impressed with the professionalism and friendly staff —    (Patient since Fri Jun 04 00:00:00 MDT 2010)

Every time I go I am more impressed with the professionalism and friendly staff. I love my eye doctor and would recommend to anyone looking for a new eye doctor!


StarStarStarStarStar A pleasant experience —    (Patient since Fri Dec 11 00:00:00 MST 2009)

Dr. Prazer took the time to explain all of my test results and contact options. I brought my five month old baby with me and the staff could not have been friendlier or more helpful. I was in and out of my appointment in less than an hour including the time that it took me to pick out a new pair of glasses. I highly recommend the practice to anyone, especially folks with young children. The staff was very patient and accommodating.


StarStarStarStarStar Wait until end of appointment at checkout to give "free gift"; patient does not have to carry it... —    (Patient since Sat Jun 29 00:00:00 MDT 2013)

Wait until end of appointment at checkout to give "free gift"; patient does not have to carry it as they move through exam rooms.


StarStarStarStarStar Excellent first experience for my 9 year old. Would recommend your practice to others —    (Patient since Wed Dec 23 00:00:00 MST 2015)

Excellent first experience for my 9 year old. Would recommend your practice to others


StarStarStarStarStar The waiting time for initial consultation was over 6 weeks which I thought was excessive —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

The waiting time for initial consultation was over 6 weeks which I thought was excessive. All other appts were arranged easily. After my initial appointment, the very excessive focus by your office staff of ensuring that you will be paid was unpleasant. I have both medical and vision insurance and produced auto insurance, yet repeated questions and attestations that I would pay any uncovered expense was extreme. There was no basis for this considering the documentation I already provided. Felt distrusted! My appt was changed electronically w/o discussing with me (twice). I rec'd an email of new times, no personal discussion. The waiting area was consistently NOISY. I could hear very personal conversations occuring behind the main desk in another room, that's how loud they were. OVERALL, the clinical experience was excellent (both Dr. Steinhafel and Vision Therapy - I saw both Karens), but these other aspects created first impressions that were less than satisfactor


StarStarStarStarStar Great place! —    (Patient since Sat Feb 14 00:00:00 MST 2004)

It would be great if the staff knew the benefits of each insurance coverage - probably a tall task.


StarStarStarStarStar Wish u had a better selection of inexpensive frames for kids —    (Patient since Thu Sep 13 00:00:00 MDT 2012)

Wish u had a better selection of inexpensive frames for kids. It was hard to find a frame to fit my daughters face with the eco my glasses u have. They r just for reading and she already lost her $200 pair and I do not want to invest that much into reading glasses.


StarStarStarStarNo Star Great People —    (Patient since Wed Nov 02 00:00:00 MDT 2011)

Didn't realize that I could just get other contacts to try vs. scheduling a separate appointment. As I continue to look for replacement contacts, I will just contact the office and try a new pair.


StarStarStarStarStar Very Impressed! —    (Patient since Thu Dec 17 00:00:00 MST 2015)

Every person who came into contact with me for whatever reason was respectful & professional. Dr. Steinhafel was extremely helpful to me in my situation which was visual issues due to a concussion. He was compassionate & understanding. I am very happy with my experience.


StarStarStarStarStar Good but expensive —    (Patient since Tue Dec 15 00:00:00 MST 2015)

The only downside is your eyeglass selection is very expensive - in my case about $200 more than other local providers.


StarStarStarStarStar Highly recommend a visit —    (Patient since Thu Feb 17 00:00:00 MST 2011)

The professional environment and friendly staff makes for a very comfortable eye exam. I highly recommend Dr Skoner and will be bringing my children in for their eye exams as well.


StarStarStarStarStar I found everything perfect, no improvements necessary ! —    (Patient since Wed Dec 09 00:00:00 MST 2015)

I found everything perfect, no improvements necessary !


StarStarStarStarStar Clinician who assisted me with glasses reked of cigarettes —    (Patient since Sat Dec 13 00:00:00 MST 2014)

Clinician who assisted me with glasses reked of cigarettes. Was uncomfortable with close fitting of glasses. Staff who smoke should take more care of washing hands and be aware of how they smell to those who do not smoke. But she was nice.


StarStarStarStarStar Highly recommend - especially for children —    (Patient since Tue Dec 01 00:00:00 MST 2015)

After going to a couple offices and being told my 5yr old would have to wear glasses 24-7 for rest of her life, I looked into other possibilities. This office is one of only in western pa who offers vision therapy (which makes a lot of sense if you read about it). Unfortunately, because of my daughter's astigmatism, Dr. Prazer explained she wasn't a candidate but getting her the right prescription could help her eyesight. He did more tests than I had witnessed before, caught that one eye turned in, explained thoroughly why and what could be done to fix. Assured me that glasses could make eyesight better vs. just making eyes dependent on glasses (glasses always seemed like a crutch to me). In both my and my daugther's appt, he told us prescription that would give us eyesight AND what prescription would be a GOOD BALANCE. He gave us a prescription that would take strain off eyes but still make eyes do some work. My daughter doesn't complain that these make her eyes hurt. Recommended and would recommend again.


StarStarStarStarStar Great experience! —    (Patient since Tue Dec 08 00:00:00 MST 2015)

Pleasantly surprised. New to the practice, but this was the best eye appointment I've had in years. Staff were friendly, knowledgeable and helpful.


StarStarStarStarStar Great service —    (Patient since Thu Aug 16 00:00:00 MDT 2012)

Dr. Skoner is very knowledgeable and we have been very pleased to work with him.


StarStarStarStarStar Confirm with customer that all insurance information is current prior to the appointment. —    (Patient since Sat Dec 27 00:00:00 MST 2008)

Confirm with customer that all insurance information is correct prior to the appointment.


StarStarStarStarStar My wife and I were cold the entire time.  —    (Patient since Tue Feb 19 00:00:00 MST 2008)

My wife and I were cold the entire time.


StarStarStarStarStar The picture test of retina. I don't think chair was adjusted right. Had a hard time  —    (Patient since Sat Jul 12 00:00:00 MDT 2008)

The picture test of retina. I don't think chair was adjusted right. Had a hard time finding blue circle.


StarStarStarStarStar Thorough examination and discussion —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

Dr. Andino took time to write a thorough report and advised me well concerning my dry eyes condition.


StarStarStarStarStar Overall very pleased with first visit for my son —    (Patient since Mon Nov 30 00:00:00 MST 2015)

Overall very pleased with first visit for my son


StarStarStarStarStar More information about insurance coverage would be helpful —    (Patient since Wed Jan 13 00:00:00 MST 2010)

More information about insurance coverage would be helpful. Additionally, the selection of eyeglass frames were not the best and future frame purchases are unlikely. However, what is really important is the actual appointment with the optometrist. Dr. Martin is outstanding. She is the reason I will be returning. I could not ask for better care, especially in what was an emergent situation.


StarStarStarStarStar The waiting room was a bit cramped, but the Doctor and the rest the staff made up for that —    (Patient since Sat Nov 21 00:00:00 MST 2015)

The waiting room was a bit cramped, but the Doctor and the rest the staff made up for that. They were very friendly and very helpful with figuring out my problems. The optical staff was very knowledgeable as well.


StarStarStarStarStar Wonderful experience. Knowledgable, friendly staff. —    (Patient since Tue Nov 17 00:00:00 MST 2015)

Everyone that I met from Dr. Martin to Jill, Kristy and Casey, to the front desk was wonderful. I was very impressed with your staff and facility. Dr. Martin is very knowledgable. She spent time discussing her findings and my concerns. All the technicians and my optician were friendly and professional. They explained each test and made me feel at ease. Casey took time to help me choose new frames and to go over my vision benefits with regard to coverage for my glasses and exam. I will continue to recommend your practice to others. Thank you!


StarStarStarStarStar Great care —    (Patient since Wed Oct 30 00:00:00 MDT 2013)

I think the services here are great! Something that ppl need to know exsist. Thank you!


StarStarStarStarStar Everyone was great and don't have to improve on a thing  —    (Patient since Tue Nov 17 00:00:00 MST 2015)

Everyone was great and don't have to improve on a thing


StarStarStarStarStar Our visit was terrific, and others must think so, too, as we did have a difficult time getting in... —    (Patient since Tue Nov 17 00:00:00 MST 2015)

Our visit was terrific, and others must think so, too, as we did have a difficult time getting in for an appointment. It would have been wonderful if we'd been able to get in sooner!


StarStarStarStarStar Nothing, I am very pleased with the services offered. —    (Patient since Sat Sep 29 00:00:00 MDT 2012)

Nothing, I am very pleased with the services offered.


StarStarStarStarStar Great place, great doctor, great staff —    (Patient since Thu Nov 21 00:00:00 MST 2013)

Great place, great doctor, great staff. I have to drive 40 miles to go there but it is well worth it!


StarStarStarStarStar You could have more brand name frames such as Armani or Dolce and Gabbana —    (Patient since Tue Aug 19 00:00:00 MDT 2003)

You could have more brand name frames such as Armani or Dolce and Gabbana. The more popular frames would have more people using PVAC as their eye doctor.


StarStarStarStarStar The choice for eye care —    (Patient since Sat Dec 17 00:00:00 MST 2005)

Staff has a can do attitude, and they take the time to work with you when choosing glasses. they explain costs , insurance coverage and make the experience enjoyable instead of a chore. the doctor listened and took the time to talk about concerns and questions I had.This is why I am a long time (10++) year patient here.


StarStarStarStarStar Completed by Mother, as patient is a minor. —    (Patient since Thu Nov 12 00:00:00 MST 2015)

Completed by Mother, as patient is a minor.


StarStarStarNo StarNo Star Dr. Andino Feedback —    (Patient since Tue Nov 10 00:00:00 MST 2015)

While I thought Dr. Andino was clinically competent, I thought he could have improved his interpersonal skills. My son was there for his first appt. under 12 yrs of age and Dr. Andino had little interaction with him to explain what he was doing and why. There were long periods of time where he was taking/reviewing info but didn't attempt to engage in any conversation with us. It was to the point that I would ask my son questions due to the long periods of silence. There was not a lot of smiling and while I supported his overall assessment and action plan, I would prefer that my son by seen by another provider should he need assistance in the future. There also seemed to be a longer than expected wait time from when the appt. ended to when we referred to the first floor for vision therapy/focus enhancements. We waited over 15 minutes for the person to come get us to the point we were ready to walk down when she arrived. Laura was very friendly and provided info in a professional manner, however the transition from one area to another seemed to be long.


StarStarStarStarStar I was very impressed with everyone especially Dr. Prazer —    (Patient since Sat Nov 22 00:00:00 MST 2003)

I was very impressed with everyone especially Dr. Prazer. I haven't been here for awhile but I will be coming back. He was very kind and explained everything answering all of my questions. He took the time and I did not feel rushed.


StarStarStarStarStar Great Experience! Thank you!  —    (Patient since Tue Nov 10 00:00:00 MST 2015)

Great Experience! Thank you!


StarStarStarStarStar great service —    (Patient since Wed Nov 04 00:00:00 MST 2015)

Got a lot of the answers I needed


StarStarStarStarStar No need to improve. Could not get any better. —    (Patient since Thu Jan 20 00:00:00 MST 2005)

No need to improve. Could not get any better.


StarStarStarStarStar preschooler on the spectrum —    (Patient since Thu Nov 05 00:00:00 MST 2015)

I brought my 4 1/2 year old, daughter on the autism spectrum to your office last week. I wanted to offer some feedback as the visit wasn't as I expected. It would have been nice to have received the required office paper work by mail or email. Bringing a child on the spectrum to a office with things that can be touched and broken is challenging. A few toys or bucket of toys behind the counter would have been amazing. Secondly, I wasn't told a regular eye exam would be done before vision therapy was offered or ruled out. Everyone in the office was very nice, but feel my feedback might help someone else bring their child to you who is on the spectrum.


StarStarStarStarStar How you can make thing better —    (Patient since Thu Oct 28 00:00:00 MDT 2004)

How you can make thing better ,you could have better magazine for the people how are wait for the person get their eye's checked


StarStarStarNo StarNo Star I was quite disappointed with the communication about insurance benefits —    (Patient since Thu Nov 05 00:00:00 MST 2015)

I was quite disappointed with the communication about insurance benefits. I requested on two occasions to have my child's secondary insurance verified and it wasn't until the day before her scheduled appt when I called for a 3rd time was I told it wasn't accepted. Then after her appt I had to pay for a procedure that would have been covered by our vision insurance but I was told they couldn't bill medical and vision during the same visit. I felt that should have been mentioned prior to the procedure. I think that was a bit shady and an extra way to get money out of us.


StarStarStarStarStar Best Eye Care in Wexford —    (Patient since Tue Nov 13 00:00:00 MST 2007)

Aways taken good care of in this office


StarStarStarStarStar We always have to wait too long to have someone help us with frames.  —    (Patient since Wed Oct 16 00:00:00 MDT 2013)

We always have to wait too long to have someone help us with frames.


StarStarStarStarStar Open an office closer to where I live! :) —    (Patient since Thu Jul 23 00:00:00 MDT 2015)

Open an office closer to where I live! :)


StarStarNo StarNo StarNo Star The woman who performed one of my tests prior to seeing Dr —    (Patient since Thu Nov 30 00:00:00 MST 2006)

The woman who performed one of my tests prior to seeing Dr. Skoner was very unprofessional and and not seem to know how to work the equipment. She was not very friendly either. I don't know what happened to the staff in this office. I have been a patient for many years and have been very impressed with the professionalism of the entire team. Not so now. Dr. Skoner is fabulous, but the rest of the experience was not even worthy of the likes of a "2 pair for $69" operation. Very disappointed. Skoner gets 5 Stars...the rest of the staff didn't earn even one.


StarStarStarStarStar have better scheduling and front desk help. they were confusing and hard to understand. —    (Patient since Fri Oct 25 00:00:00 MDT 2013)

have better scheduling and front desk help. they were confusing and hard to understand.


StarStarStarStarStar Visual Deficiencies  —    (Patient since Mon Nov 17 00:00:00 MST 2008)

Nowhere else have I ever received an eye examination as in-depth as the one I received from Dr. Prazer. His expertise in the area of visual deficiencies offers patients with learning-related vision problems hope in identifying and correcting these issues.


StarStarStarStarStar Best doctor's visit I've had in years.  —    (Patient since Tue Mar 22 00:00:00 MST 2005)

It was my first time meeting Dr. Skoner. I will continue to see him as my eye guy.


StarStarStarStarStar Friendly staff —    (Patient since Tue Oct 27 00:00:00 MDT 2015)

Everyone I encountered at my first appointment was so friendly and courteous. Was a wonderful doctor visit and will highly recommend the office and Dr. Steinhafel.


StarStarStarStarStar Dry eyes —    (Patient since Tue Sep 11 00:00:00 MDT 2007)

Dr. Steinhafel is extremely patient and thorough. My only comment is we were given alot of information on dry eye causes, the results of the tests he performed on Abbey for evaluating her dry eyes, and the eemedies. When discusses this with my husband later i was unable to recall all the information and terms. It would be nice to have a written copy of all that was discussed. I would definetly recommend Dr. Steinhafel to others seeking eye care.


StarStarStarStarStar As I see it things are pretty much perfect. —    (Patient since Sat May 02 00:00:00 MDT 2009)

As I see it things are pretty much perfect.


StarStarStarStarStar things are pretty good right now!!!!! —    (Patient since Sat Jan 06 00:00:00 MST 2007)

things are pretty good right now!!!!!


StarStarStarStarStar Great practice —    (Patient since Thu Aug 25 00:00:00 MDT 2011)

Dr. Prazer is a great doctor who really listens to you. Everyone is really friendly and helpful. Highly recommend


StarStarStarStarNo Star My experience with the doctors during both visits was wonderful —    (Patient since Thu Oct 08 00:00:00 MDT 2015)

My experience with the doctors during both visits was wonderful. The optical staff worker, although very nice, was not very knowledgeable and I had to ask her multiple questions in order to bill the correct information for my glasses. If I hadn't asked, my payment would have ended up significantly higher


StarStarStarStarStar Please send no more than 1 appointment reminder. Received several texts and 1 email as a reminder. —    (Patient since Tue Jun 19 00:00:00 MDT 2007)

Please send no more than 1 appointment reminder. Received several texts and 1 email as a reminder.


StarStarStarStarStar More frame selections. More neutral frames —    (Patient since Fri Mar 29 00:00:00 MDT 2013)

More frame selections. More neutral frames. Optical staff was very patient I think I tried on every frame!


StarStarStarStarStar Just keep doing what you're doing! —    (Patient since Tue Oct 13 00:00:00 MDT 2015)

Just keep doing what you're doing!


StarStarStarStarStar I would refer dr. Martin to everyone, makes you feel  —    (Patient since Tue Jul 26 00:00:00 MDT 2005)

I would refer dr. Martin to everyone, makes you feel like you are very special.


StarStarStarStarStar Physician, Office, and ofice staff exceptional —    (Patient since Sat Sep 01 00:00:00 MDT 2012)

Physician, Office, and ofice staff exceptional. Follow up and use of technology to keep pt updated also exceptional


StarStarStarStarStar Dr. Charles Sestini recommended we use you. —    (Patient since Wed Dec 01 00:00:00 MST 2010)

Dr. Charles Sestini recommended we use you.


StarStarStarStarStar Initial screener/tech wouldn't explain what she was going to do and seemed impatient when I asked... —    (Patient since Tue May 12 00:00:00 MDT 2015)

Initial screener/tech wouldn't explain what she was going to do and seemed impatient when I asked her. I wanted to make sure we didn't do anything unnecessarily since I was recently just there for an evaluation and it was all out of pocket expenses. I felt like my requests feel on deaf ears and she proceeded without my consent. I had a bill for $175 which might have been avoided. Dr. Prazer and other staff were very nice, though.


StarStarStarStarStar Terrible wait time. —    (Patient since Mon Aug 31 00:00:00 MDT 2015)

My appointment was for six and the Dr. didn't see me til 6:45 almost 7:00 while I was waiting for him. I actually feel bad for the Dr since it was very busy there. Every time I visit its busy. Other than that I really don't have anything to complain about other than the wait time.


StarStarStarStarStar I very much appreciated your office fitting me in on a busy Monday morning —    (Patient since Wed May 19 00:00:00 MDT 2010)

I very much appreciated your office fitting me in on a busy Monday morning. I was quite concerned when I experienced the flashing lights in my eye on a Saturday. I didn't know if I should go to the ER. I wish I could have talked briefly over the phone to one of your doctors.


StarStarStarStarStar Excellence in Eye Care —    (Patient since Mon Nov 18 00:00:00 MST 2013)

Very easy and convenient to schedule appointment online along with completing paperwork online. All staff are very courteous and professional. The office is beutiful. I live that the front desk staff all wear black and or gray. This gives the staff a professional and cohesive appearance. Dr. Steinhafel is highly knowledgeable and kind. He is thorough in his exam and explanation of treatment. I am more than satisfied with my care.


StarStarStarStarStar Ridiculous wait time - waited just under an hour before we saw the optometrist —    (Patient since Wed Oct 07 00:00:00 MDT 2015)

Ridiculous wait time - waited just under an hour before we saw the optometrist. Total time spent at this office was 2 hours. Although an apology was rendered, I feel that the wait time was exorbitant, and this is the case every time we come for an appointment (I have other children that come there).


StarStarNo StarNo StarNo Star Something has changed in scheduling appointments for Diabetics —    (Patient since Wed Jan 08 00:00:00 MST 2003)

Something has changed in scheduling appointments for Diabetics. I was told if I wanted to get my Diabetic exam I could not get my prescription for new glasses unless I scheduled another appointment. This was never required previously. I need glasses desperately so I had to forego a needed diabetic exam. The way it was explained sounds as if it's just a way to make more money off of Diabetics. With Dr Prazer not accepting my insurance and Dr Sestini gone, it's not worth the distance to come there any longer. I already have to go elsewhere to buy glasses since every time I've ever ordered there, the glasses take an extreme amount of time to come in and always have to be returned because something is wrong with them. The issues are always blamed on Davis' lab but I don't have these problems ordering elsewhere and they also go through Davis.


StarStarStarStarStar Dr. Prazer is THE BEST! Takes time for each patient. —    (Patient since Tue Mar 09 00:00:00 MST 2004)

Dr. Prazer is THE BEST! Takes time for each patient.


StarStarStarStarStar The grouch —    (Patient since Sat Oct 03 00:00:00 MDT 2015)

I was very impressed with everything about this office.


StarStarStarStarStar The receptionist at the front of the office need to be more friendlier and knowldedgeable... —    (Patient since Sat Jul 10 00:00:00 MDT 2004)

The receptionist at the front of the office need to be more friendlier and knowldedgeable regarding questions patients inquire about. Customer service is something that is unfortunately lacking in the receptionist area. If the receptionist doesn't know something, they should ask another staff member. They need to be more attentive with what the patient is asking for.


StarStarStarStarStar Initial Visit —    (Patient since Mon Sep 21 00:00:00 MDT 2015)

I was very pleased with my intial visit to the office. The office was clean and bright and the staff was friendly and inviting. The doctor took his time to liten to the reason of my visit and was sure to address all of my concerns. I would definitely refer this office to my friends and I plan on coming back for the rest of my eye care needs.


StarStarStarStarStar Opticians need to listen to patient when they say they can't see clearly with new glasses instead... —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

Opticians need to listen to patient when they say they can't see clearly with new glasses instead of repeating that my eyes will adjust.


StarStarStarStarStar Just a comment. I am old so that may influence this comment —    (Patient since Tue Oct 03 00:00:00 MDT 2006)

Just a comment. I am old so that may influence this comment. I think I was notified five or six times prior to my appointment. I felt that was somewhat overkill as I can't remember the last time I missed a scheduled appointment.


StarStarStarStarStar Dr. Steinhafel —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

Dr. Steinhafel was very professional and friendly. He did a good job in correcting my prescription (i didn't have the correct prescription for my right eye). He made me feel very comfortable. I would definitely refer him to friends and family.


StarStarStarStarStar Lens seem extremely expensive. I purchased glasses from you two years ago —    (Patient since Mon Jan 18 00:00:00 MST 2010)

Lens seem extremely expensive. I purchased glasses from you two years ago. The price seems as if it increased 30-40%. I also just purchased glasses for my teen daughter about two months ago and I was still sticker shocked for my lenses. I think the world of Dr. Prazer and your office. With these prices I will need to compair prices for the first time to make sure your prices are competitive.


StarNo StarNo StarNo StarNo Star My new lenses in my glasses are delayed and not sure who's fault it is, but either way doesn't... —    (Patient since Sat May 07 00:00:00 MDT 2005)

My new lenses in my glasses are delayed and not sure who's fault it is, but either way doesn't help me. The reason I scheduled an appointment is that I was having issues seeing and getting headaches and knew that my lenses probably needed updated. What should've been 2 weeks is now delayed another 2 weeks. Not happy and I'm sure this swayed my answers above. Had I received as expected the responses above might be better.


StarStarStarStarStar Larger selection of children's frames —    (Patient since Mon Sep 21 00:00:00 MDT 2015)

Larger selection of children's frames


StarStarStarStarStar I had a follow up visit with Dr Martin —    (Patient since Fri Mar 16 00:00:00 MDT 2007)

I had a follow up visit with Dr Martin. She said that she wanted to see me in 6 months and that someone would call me to schedule the appointment. No one has called me.


StarStarStarStarStar Very nice people —    (Patient since Fri Dec 18 00:00:00 MST 2009)

Thanks for being so nice.


StarStarStarStarNo Star Your prices seem high, but your service is excellent. Dr —    (Patient since Sat Nov 03 00:00:00 MDT 2007)

Your prices seem high, but your service is excellent. Dr. Andino took his time, answered my questions and did not make me feel rushed. Casey is the kind of employee you want to represent your business. She was knowledgable, efficient and courteous. She went out of her way to make me feel comfortable with your product. She made the whole eyeglass experience a positive one for me.


StarStarStarNo StarNo Star Thorough —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

Althought we waited for a while to be seen, the exam was very thorough.


StarStarStarStarStar I cannot think of anything at this time. —    (Patient since Sat Mar 10 00:00:00 MST 2007)

I cannot think of anything at this time.


StarStarStarStarStar provide clearer pricing of glasses —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

provide clearer pricing of glasses


StarStarStarStarNo Star Great service, seemly high prices —    (Patient since Tue Feb 08 00:00:00 MST 2011)

The staff is great, and I appreciate what they do. They have particularly been a big help to my kids. However, the price is so high that I put off going as long as I can, and may eventually have to look elsewhere for my vision needs.


StarStarStarStarStar more optical associates!! —    (Patient since Mon Dec 10 00:00:00 MST 2012)

more optical associates!!


StarStarStarStarStar  —    (Patient since Sat Jun 25 00:00:00 MDT 2005)

I had the most enjoyable experience selecting new glasses with Ty. It was the most fun I ever had choosing frames and I love them. Great job!


StarStarStarStarStar Great service —    (Patient since Wed Nov 16 00:00:00 MST 2011)

Knowledgeable and friendly staff.


StarStarStarStarStar Prices —    (Patient since Wed Jul 25 00:00:00 MDT 2012)

Prices are absolutely ridiculous for those people who do not have insurance coverage. Otherwise, everything else about the experience was great.


StarStarStarStarStar This was the best eye appointment that I have ever had. —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

This was the best eye appointment that I have ever had.


StarStarStarStarStar When I initially made the appointment I was told that I could have my eye exam and have retinal... —    (Patient since Thu Aug 20 00:00:00 MDT 2015)

When I initially made the appointment I was told that I could have my eye exam and have retinal testing because I am on plaquenil. Apon arriving I was told differntly because of insurance billing issues, because of this I had to make another appointment. I feel that the person scheduling my appointment could have been better trained in this area.


StarStarStarStarStar Excellent care and selections —    (Patient since Sat Jan 08 00:00:00 MST 2005)

Convenient location, friendly staff, extremely knowledgeable doctors, large selections of eye care products.


StarStarStarStarStar I came in for an eye check that was supposed to take 15 minutes —    (Patient since Wed Jun 24 00:00:00 MDT 2015)

I came in for an eye check that was supposed to take 15 minutes. I waited alone for half an hour in one exam room, followed by another 15 minute wait in a different exam room. The whole visit took almost 2 hours. Customer service is usually one of your strong points, but I wasn't feeling the love on this visit.


StarStarStarStarStar Great place for eyecare! —    (Patient since Fri Jul 09 00:00:00 MDT 2010)

I really like this office and the doctors I've seen there. I don't have any specifics to mention right now, though.


StarStarStarStarStar Excellent Doctors, excellent staff and great service —    (Patient since Thu Mar 24 00:00:00 MST 2005)

I was greeted warmly when I came in for the appointment. Everyone was friendly and helpful and the doctor gave excellent, clear, and understandable explanations of what she was doing and why, along with what was happening with my eyes.


StarStarStarStarStar Dr. Prazer is amazing —    (Patient since Fri Jun 28 00:00:00 MDT 2013)

Dr. Prazer is amazing. He is extremely thorough, and goes above and beyond to make sure every question and concern is taken care of!


StarStarStarStarStar I was given the $25 gift card when I checked in as a new patient —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

I was given the $25 gift card when I checked in as a new patient. I completely forgot about it by the time I purchased my glasses. I wished that I had been reminded. Now I have $25 that I do not know what I am going to do with it. Is it possible ot have $25 refunded to my credit card and use gift card?


StarStarStarNo StarNo Star Tech who "assisted" my son with contact lens insertion was below average in her demeanor, in her... —    (Patient since Sat Feb 12 00:00:00 MST 2011)

Tech who "assisted" my son with contact lens insertion was below average in her demeanor, in her impatience with him, and her general unfriendliness (both in pre doctor tests (per my son) and in contact lens training (I was present)). The staff at the front desk was very nice though. We need to come back in order to receive our prescription for his contacts, but otherwise we will not likely return.


StarStarStarStarStar Supposedly there is always room for improvement, but in your case there isn't anything you need to... —    (Patient since Tue Jun 25 00:00:00 MDT 2013)

Supposedly there is always room for improvement, but in your case there isn't anything you need to change - love your office, the staff and the doctors!


StarStarStarStarStar The new optimap machine is more difficult to get/maintain correct eye position than the old... —    (Patient since Tue Jun 05 00:00:00 MDT 2007)

The new optimap machine is more difficult to get/maintain correct eye position than the old machine.


StarStarStarStarStar Dr. and optical staff —    (Patient since Wed Jun 27 00:00:00 MDT 2012)

The thoroughness of Dr. Martin was greatly appreciated. Time was taken for explanations and questions. My concerns were taken seriously and adjustments were made. Ty made the experience of choosing frames a happier and exciting time. His added suggestions helped to make a solid choice.


StarStarStarStarStar Awesome —    (Patient since Mon Apr 05 00:00:00 MDT 2010)

Dr Skoner was fantastic, he took the time to explain as he went along. Everyone was very friendly and helpful.


StarStarStarNo StarNo Star Little disappointed with staff that helped with choosing glasses for my son —    (Patient since Sat Nov 17 00:00:00 MST 2012)

Little disappointed with staff that helped with choosing glasses for my son. She didn't have much patience with my 10 year old.


StarStarStarStarStar All Excellent, except mirrors  —    (Patient since Wed Jun 26 00:00:00 MDT 2013)

It would be helpful to have mirrors available at standing height in the frames area.


StarStarStarStarStar highly recommend —    (Patient since Thu Apr 18 00:00:00 MDT 2013)

We are very pleased with our service. We love everything about your practice! You have made dealing with my sons amblyopia and consequent need for glasses so incredibly easy. We are so thankful to have received a recommendation for your practice from a family friend whose son also had amblyopia that was treated with vision therapy just as our son was. Thank goodness no patching!


StarStarStarStarStar We loved meeting Dr. Prazer, he was very professional and nice —    (Patient since Sat Jun 30 00:00:00 MDT 2012)

We loved meeting Dr. Prazer, he was very professional and nice. We love working with Ty to select our new glasses!


StarStarStarStarStar Staff —    (Patient since Sat Jun 30 00:00:00 MDT 2012)

Excellent professional staff, we enjoyed meeting Dr. Prazer and always love working with Ty!!


StarStarStarStarStar Excellent Eye Care and service —    (Patient since Wed Dec 30 00:00:00 MST 2009)

Excellent eye care and service


StarStarStarStarStar Try to reduce the price of eyeglasses. It's crazy high. —    (Patient since Mon Aug 30 00:00:00 MDT 2004)

Try to reduce the price of eyeglasses. It's crazy high.


StarStarStarStarStar I have always been happy with dr —    (Patient since Mon Jan 04 00:00:00 MST 2010)

I have always been happy with dr. Prazers knowledge some office WORKERS COULD DRESS MoRE PROFESSIONALLY


StarStarStarStarStar cleanliness (number 11) refers to the equipment patients have to put their face on - other... —    (Patient since Sat Oct 13 00:00:00 MDT 2007)

cleanliness (number 11) refers to the equipment patients have to put their face on - other people's make up, oil and sweat smears all over each machine. Perhaps use disposable paper shield in addition to wiping with alcohol.


StarStarStarStarStar Excellent doctor, excellent office —    (Patient since Tue Nov 19 00:00:00 MST 2013)

Our family goes to this practice for several years. Dr. Prazer is one of the best doctor we've seen. His examination is thorough, he always strive to be perfect in everything. We're very satisfied.


StarStarStarStarStar More than worth the trip! —    (Patient since Wed Aug 01 00:00:00 MDT 2012)

My daughters annual check ups are more than worth the hour+ drive. She receives the mental boost needed to continue strengthening her vision skills and the the confidence boost to be able to say my vision might not be perfect but I am perfect! Wish every child with developmental vision issues could experience the vision academy and the professionals who are so very caring and encouraging!Dr. Prazer you are a true blessing.


StarStarStarStarStar I have consistently heard many great things about about Dr. St —    (Patient since Thu Jun 04 00:00:00 MDT 2015)

I have consistently heard many great things about about Dr. Steinhafel, however, I take those comments with a grain of salt. As such, based on my own personal experience at this center, with Dr. Steinhafel, I concur 110% with all that I have heard. Please keep up the great work; smart and hard.


StarStarStarStarNo Star I waited in the exam room for more than 15 minutes to see the Dr. —    (Patient since Thu May 31 00:00:00 MDT 2007)

I waited in the exam room for more than 15 minutes to see the Dr.


StarStarStarStarStar Great Experience —    (Patient since Wed Dec 30 00:00:00 MST 2009)

Great experience for a number of years. Quality of care is excellent and the overall experience of visit is seamless. Highly recommend for adults and kids.


StarStarStarStarStar The only reason I lowered the response to #12 is that the price of lenses is so astronomical I... —    (Patient since Tue Feb 24 00:00:00 MST 2004)

The only reason I lowered the response to #12 is that the price of lenses is so astronomical I will not be able to purchase new lenses for at least 3 years. $600 after insurance is crazy.


StarStarStarStarStar Better explanation of plan benefits and costs assoicated with the final bill. —    (Patient since Sat Mar 09 00:00:00 MST 2013)

Better explanation of plan benefits and costs associated with the final bill.


StarStarStarStarStar Adult vision care —    (Patient since Wed Oct 26 00:00:00 MDT 2005)

Excellent care! Well worth the 31 miles each way that I drive!


StarStarStarStarStar Adult vision care —    (Patient since Wed Oct 26 00:00:00 MDT 2005)

Excellent care!! It is well worth the 31 miles each way!!


StarStarStarNo StarNo Star We had an issue with the receptionist —    (Patient since Mon Jan 23 00:00:00 MST 2012)

We had an issue with the receptionist. I dropped my 14 year old daughter off while I parked the car. The receptionist had her sign for the optimap...really? Why would she have a young girl sign that it was okay ?? Anyway, I didn't know this, I would have refused it. Had to pay an extra $39


StarStarStarStarStar Incredible experience start to finish! —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

Incredible experience start to finish!


StarStarStarStarStar Great place —    (Patient since Tue May 22 00:00:00 MDT 2007)

I went to Dr. Sestini for 30 years who just retired from this practice, so this was my first appointment with a different doctor, Dr. Steinhafel, who was kind and explained answers to all of my questions. I've always thought the staff has been so friendly and helpful.


StarStarStarStarNo Star Friendly and professional —    (Patient since Wed May 13 00:00:00 MDT 2009)

The staff was friendly, knowledgeable, and professional


StarStarStarStarNo Star Your cost of very high. Come from a family where many member wear glasses —    (Patient since Sat Aug 13 00:00:00 MDT 2011)

Your cost of very high. Come from a family where many member wear glasses. Mine were most expensive.


StarStarStarStarStar I think that the practice should not just look out for the patients best eye care solutions but... —    (Patient since Tue Dec 12 00:00:00 MST 2006)

I think that the practice should not just look out for the patients best eye care solutions but also to consider the patients financial situation. I think they should talk that over with the patient and let them know what all their options are.


StarStarStarStarNo Star Great staff and care but pricey and limited eyeglass selection —    (Patient since Mon Aug 25 00:00:00 MDT 2008)

Your staff is friendly and helpful and the new doctor pleasant. I did not need glasses this time, but when I have, I find your selection small... and the prices too high.


StarStarStarStarStar Excellent care and service —    (Patient since Tue Dec 09 00:00:00 MST 2014)

Excellent care and service


StarStarStarStarStar Amazing Results guided by excellent Professional Staff —    (Patient since Fri Dec 05 00:00:00 MST 2014)

We couldn't be happier with how well our son did in vision therapy with Susie his vision therapist! Susie is a fabulous teacher. Dr. L was so kind patient warm and thorough. Together they both provided superior service. We will miss them.


StarStarStarStarStar Although the wait time is short, perhaps some magazines for adults (ex —    (Patient since Mon Dec 05 00:00:00 MST 2005)

Although the wait time is short, perhaps some magazines for adults (ex.: Smithsonian) in the waiting area.


StarStarStarStarStar Excellent First Experience! —    (Patient since Tue May 19 00:00:00 MDT 2015)

Doctor Prazer and his staff set the bar high for stellar service and care! My first appointment will certainly not be my last, I will be a patient for life. Thank you!


StarStarStarStarStar The whole nine yards —    (Patient since Sat Jul 07 00:00:00 MDT 2012)

My most recent visit was for an exam, ordering contacts, and selecting/purchasing two pairs of glasses. I was seen promptly, examined thoroughly, and got great recommendations from both the doctor and Ty. Very pleased with the outcome.


StarStarStarStarNo Star Recheaching/getting messages to the optical staff can be challenging —    (Patient since Mon May 18 00:00:00 MDT 2015)

Reaching and getting messages to the optical staff can be challenging.


StarStarStarStarStar Comment: office staff looked sharp. Thank you —    (Patient since Wed Jul 20 00:00:00 MDT 2011)

Comment: office staff looked sharp. Thank you. I appreciate not seeing cleavage in a professional office. I have complained in the past and was heartened that appearance was professional this last visit. Good job.


StarStarStarStarStar Do house calls. Just kidding. I am very pleased with every thing that you do right now. —    (Patient since Mon Apr 28 00:00:00 MDT 2003)

Do house calls. Just kidding. I am very pleased with every thing that you do right now.


StarStarStarStarStar High Quality Care —    (Patient since Thu Aug 20 00:00:00 MDT 2009)

Adult and Pediatric Vision Care is by far the BEST eye doctor I have been too. The quality and thoroughness of care is unmatched. I would HIGHLY recommend them to anyone looking for an eye doctor. Every member of the staff is always smiling and quick to offer assistance. They are helpful, considerate, and welcoming. Also, they offer a wide selection of glasses. It is the only place I have found glasses that fit me. Every time I go I am impressed.


StarStarStarStarStar There needs to be a South Hills location. Our son suffered his concussion in November, 2015 —    (Patient since Thu Jan 08 00:00:00 MST 2015)

There needs to be a South Hills location. Our son suffered his concussion in November, 2015. It is now mid-May, 2016 and he will now begin another round of Vision Therapy. Great healing is occurring, but great sums of money are also being made in concussion therapy. The trend lines are onward and upward for UPMC and their affiliates in this field. As this is the case, UPMC could have the decency to have vision therapy offices in the South Hills so that a Mount Lebanon student doesn't have so far to travel on weekdays during the school year. Perhaps your office can ask UPMC to partner with you to expand into the South Hills. We are pleased with your care, but not with the inconvenience of travel. Share the love...open a second office in the South Hills. The marketplace is in your favor to do so.


StarStarStarStarStar Everything was excellent!  —    (Patient since Mon Jun 23 00:00:00 MDT 2003)

Everything was excellent!


StarStarStarStarNo Star Good  —    (Patient since Tue May 12 00:00:00 MDT 2015)

My Appointment with Dr. Steinhaefel was good. He took the time to explain everything to me & was very informative. The staff was very pleasant.


StarStarStarStarStar Satisfied with current service! —    (Patient since Mon May 11 00:00:00 MDT 2015)

Satisfied with current service!


StarStarStarStarStar Dr. Steinhafel is the BEST!!! —    (Patient since Wed Jan 22 00:00:00 MST 2014)

I started seeing Dr. Steinhafel about a year and a half ago after I sustained a concussion in an auto accident. He is fantastic. His knowledge and understanding of the issues I was experiencing (including the frustrations) and the best course of action were spot on. My condition has improved under his care. I greatly appreciate him, his staff, and the vision therapists in the same office. If you are dealing with a traumatic brain injury, don't hesitate in seeing Dr. Steinhafel.


StarStarStarStarStar Very friendly staff  —    (Patient since Mon May 11 00:00:00 MDT 2015)

We had a great experience. The issues my daughter is facing was explained to me and a path to help correct it has been given. Just hoping it all works. Thank you


StarStarStarStarStar Thank you for the Keurig coffee and the fruit chew snack you had available at the end of my long... —    (Patient since Fri May 02 00:00:00 MDT 2003)

Thank you for the Keurig coffee and the fruit chew snack you had available at the end of my long work day!


StarStarStarStarStar Difficult patient —    (Patient since Tue Oct 13 00:00:00 MDT 2009)

I'm the first to admit I'm a difficult patient. The staff was thorough and welcoming. I've seen 2 different doctors in my 7 years as a patient, both got my rx perfect. The optical staff very knowledgable and helpful. I give them a 10.


StarStarStarStarStar Excellent Staff —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

Staff is wonderful and so accomadating.


StarStarStarStarStar Great Service —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

John Paul enjoys coming to your office. He feels relaxed and at ease with Dr. Leichtenberger.


StarStarStarStarStar Excellent Service  —    (Patient since Wed Aug 29 00:00:00 MDT 2012)

Julianna loves coming to see Dr. Leichtenberger.


StarStarStarStarStar Excellent Service  —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

We receive excellent service and my children love coming to get their eyes checked. Great Staff and Great Doctors!


StarStarStarStarStar My daughter and I have been with Dr —    (Patient since Mon Jul 25 00:00:00 MDT 2005)

My daughter and I have been with Dr. Prazer since he was on Route 19 and have followed him to Wexford. The staff is top notch, there are many many styles of glasses to choose from, and patient care is taken very seriously by all. Accommodations have been made in the past to get my daughter in with very little notice. I do recommend this practice all time.


StarStarStarStarStar Thank you for such excellent eye care! I have now referred my Wife and children so look for them... —    (Patient since Mon Sep 08 00:00:00 MDT 2014)

Thank you for such excellent eye care! I have now referred my Wife and children so look for them in May.


StarStarStarStarStar I do not have any recommendations for improvement, I think the practice is the best I have ever... —    (Patient since Tue Apr 21 00:00:00 MDT 2015)

I do not have any recommendations for improvement, I think the practice is the best I have ever been to.


StarStarStarStarStar I was amazed that when I called for a problem at 8:30 a.m —    (Patient since Thu Mar 11 00:00:00 MST 2004)

I was amazed that when I called for a problem at 8:30 a.m. I was offered my choice of two slots that afternoon! As always, the entire staff was courteous, cheerful and caring. The culture of the entire office sets the standard for patient centered care.


StarStarStarStarStar The best.  —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

I couldn't be happier with the service I was given. I was so well taken care of above and Beyond what I expected. Each person that came in contact with was so friendly and made me feel very comfortable. Thanks again Luke A heller


StarStarStarStarStar I walked in wanting to cry and walked out smiling. Thanks Dr Ashley L —    (Patient since Tue Apr 15 00:00:00 MDT 2008)

I walked in wanting to cry and walked out smiling. Thanks Dr Ashley L


StarStarStarStarStar Keep doing what you are doing. Excellent service. —    (Patient since Wed Feb 16 00:00:00 MST 2005)

This practice gives excellent service. I was impressed with suggestions from Ashley and Dr. L on some changes to improve my eyesight and now I can see better than ever. They use new technology and are very knowledgeable. I highly recommend this practice for you and your entire family.


StarNo StarNo StarNo StarNo Star I went for my routine yearly eye examination, and I was in the building for 1 hour and 40 minutes!... —    (Patient since Thu Dec 23 00:00:00 MST 2010)

I went for my routine yearly eye examination, and I was in the building for 1 hour and 40 minutes! When I asked why there was such a long wait, I was told the doctor was over/double booked. Not only that, but once I saw the doctor, it was less than a 15 minute visit when in the past I had a 30 minute Dr. visit (for contact examination). I miss Dr. Sestini and his thorough examinations. After years of patronage, I will not be returning.


StarStarStarStarStar Wait time to see the doctor was close to an hour. —    (Patient since Fri Sep 18 00:00:00 MDT 2009)

Wait time to see the doctor was close to an hour.


StarStarStarStarStar Best eye doctors —    (Patient since Wed Jan 11 00:00:00 MST 2012)

It's nice coming in to friendly and happy to see me staff. Love my eye Dr. She's a great girl!


StarStarStarStarStar Insurance was not reviewed property and was rejected when appointment was completed. —    (Patient since Mon Nov 29 00:00:00 MST 2004)

Insurance was not reviewed property and was rejected when appointment was completed.


StarStarStarStarStar More choices for glasses. —    (Patient since Thu Jul 17 00:00:00 MDT 2008)

More choices for glasses.


StarStarStarStarStar Christina Buchowski —    (Patient since Tue Aug 05 00:00:00 MDT 2014)

We are extremely satisfied with the service we received.


StarStarStarStarStar This is not an improvement, but I was very impressed how friendly the staff was —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

This is not an improvement, but I was very impressed how friendly the staff was. We even watch someone else getting frames and the staff was so knowledgeable on how the frames matched their faces


StarStarStarStarStar When I first called to schedule an appointment, I reached the voicemail and left a detailed... —    (Patient since Sat Jul 17 00:00:00 MDT 2004)

When I first called to schedule an appointment, I reached the voicemail and left a detailed message. No one returned my call. I called a week after my initial phone call and a receptionist answered, and was able to fit me in the next day! The staff and doctor were all very friendly and helpful.


StarStarStarStarStar Thank you! —    (Patient since Thu Jan 21 00:00:00 MST 2010)

I really don't see anything to improve as everytime I have been there it has been such a great experience. Dr. Prazer always is so thorough in his exams and so nice as well as the staff. Thank you!


StarStarStarStarStar Thank you! —    (Patient since Thu Jan 21 00:00:00 MST 2010)

I really don't see anything to improve as everytime I have been there it has been such a great experience. Dr. Prazer always is so thorough in his exams and so nice as well as the staff. Thank you!


StarStarStarStarStar Great Office —    (Patient since Wed Oct 13 00:00:00 MDT 2004)

Been coming here for years-- Great service


StarStarStarStarStar  —    (Patient since Mon Aug 08 00:00:00 MDT 2005)

I had a very good experience Thank you


StarStarStarStarStar I took 10 minutes of tests and saw the doctor for 5 minutes. The other 50 minutes I sat in a chair —    (Patient since Mon Jun 11 00:00:00 MDT 2012)

I took 10 minutes of tests and saw the doctor for 5 minutes. The other 50 minutes I sat in a chair. This total disregard for my time is unacceptable. The optical staff is very helpful and friendly.


StarStarStarStarStar Your culture and environment is superior —    (Patient since Thu Nov 18 00:00:00 MST 2010)

Your culture and environment is superior. It is easy to see the leadership/management drives a differentiation that is obvious. Seems to me your at the top of your game - just keep it going.


StarStarStarStarStar Nicholas was seen as an add on visit due to experiencing vision changes in school . —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

Nicholas was seen as an add on visit due to experiencing vision changes in school .. The visit was scheduled that day... The comprehensive exam by Dr. Prazer reassured us of Nicholas's reason of symptoms... He also had the experience to work with Mr. Ty Elwell, optical manager the same afternoon, as Nick's frames had come in from his visit several weeks prior. The courtesy and kindness of the office employees the minute we arrived eased Nicholas and comforted him. Our family truly appreciates the excellent medical care of your office for our continued family's eye care Thank You! Amy Zan


StarStarStarStarStar We are normally very pleased. However, my 6 year old saw a different dr. this time —    (Patient since Fri Nov 23 00:00:00 MST 2012)

We are normally very pleased. However, my 6 year old saw a different dr. this time. My husband specifically asked his eyes not be dialated and the doctor did it anyway... this was after sitting in the examination room (not waiting room) for 20 minutes all by themselves waiting for the doctor to come in. Glad this was not our first experience!


StarStarStarStarStar It was all in all a great experience.  —    (Patient since Sat Mar 07 00:00:00 MST 2015)

It was all in all a great experience.


StarStarStarStarStar I have been a client for years now and have always experienced excellent care and courtesy —    (Patient since Mon Jul 23 00:00:00 MDT 2007)

I have been a client for years now and have always experienced excellent care and courtesy. I have and will continue to suggest Pediatric & Adult Vision Care to others looking for an eye care service provider.


StarStarStarStarStar Keep doing what you are doing. —    (Patient since Tue Apr 17 00:00:00 MDT 2012)

Keep doing what you are doing.


StarStarStarStarStar All of your staff have always been courteous and pleasant at all of my visits —    (Patient since Tue Mar 08 00:00:00 MST 2011)

All of your staff have always been courteous and pleasant at all of my visits. They go above and beyond to make one feel special! I actually look forward to my appointment at your office!


StarStarStarStarStar I'm very happy with the quality of service as it is. —    (Patient since Mon Apr 05 00:00:00 MDT 2004)

I'm very happy with the quality of service as it is.


StarStarStarStarStar Excellent service for my daughter's re-evaluation —    (Patient since Tue Dec 09 00:00:00 MST 2014)

Excellent service for my daughter's re-evaluation


StarStarStarStarStar Great Staff! —    (Patient since Tue Feb 24 00:00:00 MST 2015)

Everyone there from the receptionist to the doctor was extremely helpful. The office was also very kid-friendly, and the staff was patient.


StarStarStarStarStar I so appreciate the sunglasses clip. I am impressed with the generosity for the exams this weekend —    (Patient since Mon Jun 23 00:00:00 MDT 2003)

I so appreciate the sunglasses clip. I am impressed with the generosity for the exams this weekend. Such I joy to find such kindness and care in this, world.


StarStarStarStarStar  —    (Patient since Fri Feb 20 00:00:00 MST 2015)

I wish the pricing of frames was more transparent during the selection phase pf my visit. I did not have any idea of price until my frames were selected. Lobby floor was very dirty. Despite these items I loved my visit.


StarStarStarStarStar Mother of patient —    (Patient since Fri Jan 09 00:00:00 MST 2015)

So thankful that this knowledgeable office was there to ensure complete healing for my son who received a concussion in a soccer game. As a parent, I could not see his injury. It was so helpful that they were able to track his progress and advise me, his school and coaches.


StarStarStarStarStar Great job...... Thanks for help —    (Patient since Wed Jan 07 00:00:00 MST 2015)

Great job...... Thanks for help


StarStarStarStarStar great visit —    (Patient since Mon Nov 15 00:00:00 MST 2004)

great visit once again Dr Prazor gives such wonderful care to my eye issues.


StarStarStarStarStar Dr. Prazer & staff were great. Special thanks to Ty for tightening my frames.Great team! —    (Patient since Tue Aug 05 00:00:00 MDT 2008)

Dr. Prazer & staff were great. Special thanks to Ty for tightening my frames. Great team!


StarStarStarStarStar I can't think of any improvements to make —    (Patient since Tue Oct 30 00:00:00 MDT 2007)

I can't think of any improvements to make. I've come to your office for many years and the experience is always top notch. The staff is always very friendly, prompt, and happy. The doctors are highly skilled, care about their patients, are thorough with examinations, and spend all the necessary time needed discussing anything relevant. Dr. Sestini was great while I saw him for my appointments until he retired recently. At this recent appointment I got a new doctor. Dr. Leichtenberger was very nice and knowledgable and I feel very confident in her care. I do not feel any anxiety about getting a new doctor after my first visit. I know that I will continue to be in the care of Dr. Leichtenberger for many years to come. Top notch service from all staff and doctors year after year! Keep it up!


StarStarStarStarStar very professional and friendley —    (Patient since Mon Apr 24 00:00:00 MDT 2006)

My Dr. retired so I was seeing Dr. L for the first time - the staff was great from the second I walked in to the second I walked out - explained everything and gave lots of suggestions.


StarStarStarStarStar Your staff does a great job and is very accomodating —    (Patient since Mon Oct 21 00:00:00 MDT 2013)

Your staff does a great job and is very accomodating. I just would have liked to have seen more brand name frames available like Ray Ban, Polo, etc... As a result, I need to go to a different location to purchase my new glasses. Overall, I had a good appointment experience.


StarStarStarStarStar Great experience and staff —    (Patient since Fri Nov 07 00:00:00 MST 2014)

This office is serving not only my vision evaluation for a concussion by also vision therapy. Staff is very efficient and knowledgeable. Kind and courteous support puts you at ease as well as is very thorough with contemporary equipment.


StarStarStarStarStar Wonderful Visit —    (Patient since Tue Feb 03 00:00:00 MST 2015)

I can say enough how impressed I was with the Drs, staff, and overall appointment for my son. I would highly recommend Dr Prazer to anyone.


StarStarStarStarStar Amazing Service! —    (Patient since Thu Jan 29 00:00:00 MST 2015)

Dr. Skoner and the staff was so wonderful, extremely knowledgeable in the field and was so patient with us - we both had later appointments and they were all so accommodating. I would HIGHLY recommend going to this office!


StarStarStarStarStar Best eye exam I have ever had —    (Patient since Fri Mar 01 00:00:00 MST 2013)

Best eye exam I have ever had


StarStarStarStarStar Perhaps you could give the patient up front and idea of the overall process —    (Patient since Mon Feb 02 00:00:00 MST 2015)

Perhaps you could give the patient up front and idea of the overall process. It felt a little disjointed to me but only because I was unclear. The staff is excellent and helpful.


StarStarStarStarStar EXCELLENT AS ALWAYS, KEEP UP THE GOOD WORK! —    (Patient since Sat Apr 30 00:00:00 MDT 2005)

EXCELLENT AS ALWAYS, KEEP UP THE GOOD WORK!


StarStarNo StarNo StarNo Star It was totally confusing that the doctor prescribed therapy that was not covered by insurance —    (Patient since Thu Jan 08 00:00:00 MST 2015)

It was totally confusing that the doctor prescribed therapy that was not covered by insurance. It took over a week to get a second code for therapy. There was poor communication between the doctor and the therapy office.


StarStarStarStarStar Excellent!!!!!!! —    (Patient since Mon Feb 02 00:00:00 MST 2015)

I was nothing but thrilled with our experience! The staff and Doctors were so friendly, kind, and knowledgeable! I was so excited about the findings and hopeful for the results for Isaac! I can't thank you enough!


StarStarStarStarStar I have been a patient at Pediatric and Adult Vision Services for several years and have always... —    (Patient since Wed Sep 06 00:00:00 MDT 2006)

I have been a patient at Pediatric and Adult Vision Services for several years and have always received excellent care. I suffer from severe dry eye and both Dr. Steinhafel and Dr. Skoner have used their professional expertise to assist me with alleviating the horrid symptoms and visual issues associated with Dry Eye. I highly recommend these 2 Doctors!!!


StarStarStarStarStar Glass fittng person was fantastic. She really guided me through this process tremend —    (Patient since Sat Apr 01 00:00:00 MST 2006)

Glass fittng person was fantastic. She really guided me through this process tremend


StarStarStarStarStar Great office for a first time visit for a 4 year-old  —    (Patient since Tue Jan 20 00:00:00 MST 2015)

My daughter saw Dr. Leichtenberger and she was awesome with her! Dr. Leichtenberger, along with the rest of the staff, made my daughter feel so comfortable and at home at the office. It was painless and I would highly recommend for toddlers!


StarStarStarStarStar Great office, staff, and experience! —    (Patient since Thu Jan 22 00:00:00 MST 2015)

From the moment I got there until the minute I left, I felt like a valued patient. The staff was extremely friendly and informative, the eye exam was thorough, and the glasses I chose were ready in no time! Would highly recommend!


StarStarStarStarStar Awesome! —    (Patient since Thu Jan 22 00:00:00 MST 2015)

Very professional and friendly! We finally found someone to help my son after suffering for almost four year with a reading issue resulting from post concussive syndrome.


StarStarStarStarStar Dr. Leichtenberger —    (Patient since Wed Jul 09 00:00:00 MDT 2008)

I LOVE Dr. Leichtenberger! I came to see her with an eye problem which she quickly diagnosed and treated. Her manner is friendly and exemplary. She will be my new eye doctor! Ruth Butler


StarStarStarStarStar Excellent service —    (Patient since Tue Dec 09 00:00:00 MST 2014)

Excellent service. You have provided and continue to provide the personal care that my daughter has needed. Thank you


StarStarStarStarStar Now I can see —    (Patient since Fri Jan 16 00:00:00 MST 2015)

This was my first visit. Dr. Skoner was great , as was everybody else. They seem to really enjoy being polite and accommodating rather than just going through the motions. For the first time in many years I can see crystal clear. Exam was very very thorough in every detail. This is no get em in get em out operation.


StarStarStarStarStar always smiling when leaving GREAT JOB THANKS !!! —    (Patient since Mon Dec 26 00:00:00 MST 2011)

always smiling when leaving GREAT JOB THANKS !!!


StarStarStarStarStar The only thing would be to have eye care more affordable (specifically glasses). —    (Patient since Wed Jan 18 00:00:00 MST 2012)

The only thing would be to have eye care more affordable (specifically glasses).


StarStarStarStarStar Understand insurances better —    (Patient since Thu Jul 19 00:00:00 MDT 2012)

Understand insurances better. When I called to make the appointment, they said they would have a list of what is covered under my insurance. That didn't happen, which resulted in a bit of chaos and extra time at various stages throughout the appointment.


StarStarStarStarStar Everything was great. Dr. L was very thorough and answered all my questions and concerns. —    (Patient since Fri Jul 06 00:00:00 MDT 2007)

Everything was great. Dr. L was very thorough and answered all my questions and concerns.


StarStarStarStarStar great with kids —    (Patient since Mon Jan 05 00:00:00 MST 2015)

from the time we walked in the door everyone was very friendly and helpful. all staff worked wonderful with my son.


StarStarStarStarStar great service towards kids —    (Patient since Mon Jan 05 00:00:00 MST 2015)

wonderful experience from the time we walked through the door. everyone very friendly which made it more comforting for my son.


StarStarStarStarStar only complaint is the longer wait at the end to see the doctor after all tests were complete. —    (Patient since Mon Jan 05 00:00:00 MST 2015)

only complaint is the longer wait at the end to see the doctor after all tests were complete.


StarStarStarStarStar Very pricey. The doctor me asked to come back to see how glasses were working for me —    (Patient since Wed May 25 00:00:00 MDT 2005)

Very pricey. The doctor me asked to come back to see how glasses were working for me. Was not expecting to have two charges...one for insurance and co insurance and another $40 charge out of pocket for refraction. Seems unethical. Very disappointed.


StarStarStarStarStar Offer frame selection of lower lines for more affordable options.  —    (Patient since Tue Dec 30 00:00:00 MST 2014)

Offer frame selection of lower lines for more affordable options.


StarStarStarStarStar Great experience as always!  —    (Patient since Thu Aug 07 00:00:00 MDT 2003)

Great experience as always!


StarStarStarStarStar I had a great experience with my eye exam and selecting my new glasses —    (Patient since Mon Nov 24 00:00:00 MST 2008)

I had a great experience with my eye exam and selecting my new glasses. Thank you to your staff, Matt


StarStarStarStarStar Matthew Buchowski  —    (Patient since Tue Aug 05 00:00:00 MDT 2014)

Matthew enjoys coming to the office. He is always included in the discussion and feels important


StarStarStarStarStar Nothing to recommend now ...Keep up your excellent service. —    (Patient since Sat Jun 30 00:00:00 MDT 2007)

Nothing to recommend now ...Keep up your excellent service.


StarStarStarStarStar Great experience! —    (Patient since Wed Jan 15 00:00:00 MST 2014)

I always love taking my son to see Dr. Leichtenberger. Everyone is so friendly and always have a smile on their faces! You walk out feeling happier than when you went in!


StarStarStarStarStar Nothing right now needs to be improved —    (Patient since Tue Dec 16 00:00:00 MST 2014)

Nothing right now needs to be improved. We shall see if the process is also good when we pick up the glasses and they are fitted to my daughter.


StarStarStarStarStar You have a great office and we've recommended you to many people (especially Sharon when she works... —    (Patient since Tue Dec 19 00:00:00 MST 2006)

You have a great office and we've recommended you to many people (especially Sharon when she works with kids who may need your help).


StarStarStarStarStar Wonderful visit —    (Patient since Fri Dec 12 00:00:00 MST 2014)

Wonderful visit for my son's first time. He felt completely comfortable. Thanks!


StarStarStarStarStar Dr. Sestini is the most wonderful doctor. He is so kind and caring and knowledgeable —    (Patient since Tue Aug 18 00:00:00 MDT 2009)

Dr. Sestini is the most wonderful doctor. He is so kind and caring and knowledgeable. My whole family is going to miss him so much!!! Thank you Dr. Sestini for everything!!!


StarStarStarStarStar Always wonderful service and selection of glasses. —    (Patient since Wed Feb 11 00:00:00 MST 2004)

Always wonderful service and selection of glasses. Dr. Prazer is very thorough, willing to answer all questions and concerns. Optical staff is always helpful and knowledgable. Excellent experience!


StarStarStarStarStar First Visit was Wonderful! :) —    (Patient since Fri Dec 05 00:00:00 MST 2014)

Dr. Leichtenberger is Fabulous!


StarStarStarStarStar Thank you so much for helping with Keith's eyesight issues —    (Patient since Wed Dec 03 00:00:00 MST 2014)

Thank you so much for helping with Keith's eyesight issues. It is a relief that we now have a direction for his issues.


StarStarStarStarNo Star Patient —    (Patient since Sat Oct 13 00:00:00 MDT 2012)

Very friendly staff , and very helpful staff.


StarStarStarStarStar Purpose of our visit primarily for vision related learning deficiencies —    (Patient since Fri Nov 21 00:00:00 MST 2014)

Z of our visit primarily for vision related learning deficiencies. Couldn't be more satisfied. Dr. Skoner was fantastic. Especially considering his age. Better than most doctors with more experience and practice relating to parents and patient alike. Thank you.


StarStarStarStarStar This has been one of the most fantastic medical appointment experiences I have had! Your staff is... —    (Patient since Sat Nov 08 00:00:00 MST 2014)

This has been one of the most fantastic medical appointment experiences I have had! Your staff is impeccable.


StarStarStarStarStar Best optometrist practice I've ever been to —    (Patient since Tue Nov 06 00:00:00 MST 2012)

I love coming here to get my eyes examined, to choose glasses, or just get help with my frames, get answers to my questions... everyone is super helpful and I always leave satisfied.


StarStarStarStarStar At Monica's visit on Wed. 11/12, we were referred to Dr —    (Patient since Wed Nov 12 00:00:00 MST 2014)

At Monica's visit on Wed. 11/12, we were referred to Dr. Martel, an eye surgeon at the Eye and Ear Institute. When we got to that appointment on Friday, 11/14, they had not received any report from Dr. Leichtenberger. I basically had to relay to two doctors what I understood from the visit. After making a phone call, apparently a report was faxed over, at the end of our appointment. If the report was not going to be sent over before our appointment (which was scheduled by your office) then I should have been given a copy of the report to take with me.


StarStarStarStarStar Outstanding People —    (Patient since Wed Feb 13 00:00:00 MST 2013)

The entire staff at this office is exceptionally nice. From the receptionist, to the Dr's assistant, the doctor herself, and the fun guy who helped me pick out my glasses. You guys are always great. Every time.


StarStarStarStarStar Love the whole office! I tell everyone I know who needs eye care this is the very best! —    (Patient since Tue Nov 11 00:00:00 MST 2014)

Love the whole office! I tell everyone I know who needs eye care this is the very best!


StarStarStarStarStar Dr. Prazer needs to be a Davis vision provider —    (Patient since Tue Mar 13 00:00:00 MDT 2007)

Dr. Prazer needs to be a Davis vision provider


StarStarStarStarStar Would like to see prices on frames. This would help to speed selection time. —    (Patient since Thu Nov 06 00:00:00 MST 2014)

Would like to see prices on frames. This would help to speed selection time.


StarStarStarStarStar Your waiting room chairs need vacuuming! —    (Patient since Wed Nov 05 00:00:00 MST 2014)

Your waiting room chairs need vacuuming!


StarStarStarStarStar Let's see....yep, I can see better —    (Patient since Wed Mar 25 00:00:00 MDT 2009)

Improve? Nothing I can think of....you provide the most thorough exam and information of any optometrist I've visited. Perhaps that's why I keep coming back.


StarStarStarStarStar Not sure how you could improve. I've seen ten doctors in the past two years —    (Patient since Mon Sep 29 00:00:00 MDT 2014)

Not sure how you could improve. I've seen ten doctors in the past two years. My experience with your company has been remarkable.


StarStarStarStarNo Star The experience for my exam took well over an hour —    (Patient since Wed Nov 02 00:00:00 MDT 2011)

The experience for my exam took well over an hour. The doctor apologized several times for the tardiness which was very nice. Kids were off school, so I think that caused it to be very busy. Hot chocolate, although so hot that it burned my mouth, helped warm me up on my arrival.


StarStarStarStarStar I am so disappointed —    (Patient since Mon Apr 26 00:00:00 MDT 2010)

I am so disappointed. My eyeglass lenses from last year were incorrectly fitted so I didn't use them. The replacement lens were expensive. Now, after waiting for overpriced contact lens that I could have ordered for far less online, what I received was NOT right--different brand and different from last year's prescription--which Dr. Prazer assured me had not changed. Plus, I received a bill for "contact fitting" charges that never occurred as far as I can tell. I think I'm done doing business with the office staff. I'm fine with Dr. Prazer. But this is the second year in a row that I've had errors with the ordering of products.,


StarStarStarStarStar Can you talk Dr. Sestini into not retiring? Other than that, I can't think of anything —    (Patient since Wed Dec 27 00:00:00 MST 2006)

Can you talk Dr. Sestini into not retiring? Other than that, I can't think of anything. The practice is great, and Dr. L was great with the kids.


StarStarStarStarStar thanks for great staff and coffee and toys and room and wifi - weekly details fro vision therapy... —    (Patient since Tue Sep 30 00:00:00 MDT 2014)

thanks for great staff and coffee and toys and room and wifi - weekly details fro vision therapy make the difference - be honest and clear on where our kiddos are strong and struggling


StarStarStarStarStar Dr. Sestini is wonderful! Casey is great and very helpful. —    (Patient since Mon Nov 09 00:00:00 MST 2009)

Dr. Sestini is wonderful! Casey is great and very helpful.


StarStarStarStarStar All was good. I have been seeing Dr. Prazer for years he is always very kind and talks to me. —    (Patient since Sat Jan 06 00:00:00 MST 2007)

All was good. I have been seeing Dr. Prazer for years he is always very kind and talks to me.


StarStarStarStarStar . —    (Patient since Sat May 02 00:00:00 MDT 2009)

I see nothing that needs to improve. I have never had a problem. I am always treated very well.


StarStarStarStarStar I wouldn't change a thing! I think this office has all of what a patient could need! Great job! —    (Patient since Wed Oct 30 00:00:00 MDT 2013)

I wouldn't change a thing! I think this office has all of what a patient could need! Great job!


StarStarStarNo StarNo Star 1 1/2 hour wait was too much - I appreciated being seen, but did not anticipate having to wait in... —    (Patient since Mon Mar 27 00:00:00 MST 2006)

1 1/2 hour wait was too much - I appreciated being seen, but did not anticipate having to wait in the office for close to 90 minutes.


Reply

Jane, please accept our apologies for the long wait! We do everything we can to make sure our patients have the best experience each and every time they come to our office and we are very sorry we did not come through on that this time for you. Thank you for bringing this to our attention. We will make sure we figure out what happened internally and fix it so this does not happen again.

StarStarStarNo StarNo Star I felt that once vision therapy was not an option,I was quickly rushed through the appointment —    (Patient since Mon Oct 13 00:00:00 MDT 2014)

I felt that once vision therapy was not an option,I was quickly rushed through the appointment. A lot of unanswered questions, and inaccurate information was presented. The office staff and intake girls were extremely helpful and extremely nice.


Reply

Thank you for brining this to our attention and we would like to extend our apologies to you for making you feel this way! We followed up with the doctor as to your case and he said he would be more than happy to explain and answer any further questions you may have to ensure you have all the information you need. Please feel free to give our office a call at (724) 935-9999 and we can set up a time at your convenience for you to speak with the doctor.

StarStarStarStarStar Open an additional office in the Monroeville or Murrysvile area.  —    (Patient since Wed Jan 13 00:00:00 MST 2010)

Open an additional office in the Monroeville or Murrysvile area.


StarNo StarNo StarNo StarNo Star 10:30am appointment...saw a doctor well after 11am —    (Patient since Mon Jan 17 00:00:00 MST 2011)

10:30am appointment...saw a doctor well after 11am. Was made to wait in multiple locations for 10min stretches each. Please don't call us to come at 10:30am if the appointment is only 11am! Also, optical promised glasses next day. However, they didn't even call to tell me that the lenses never came in - no glasses, no update. I had to call and I was taken by complete surprise. My son is in pain and can't go to school. On the plus side, Optical did apologize and rectified the issue, but my son will get glasses (hopefully) 3 days later! The rating below is low only because I feel that you asked us to come in way too early for 2 simple pre-tests and I felt let down for no update/courtesy call about my child's glasses. It is a 5 star and kudoes for Optical reaching back out after my call to the office and fixing the issue...but I do want to make you aware of the initial snafoo and hope that next time, things will be better.


Reply

Thank you for bringing this to our attention! Because you did, we have updated certain appointment times to reflect the testing that is needed to respect your time and allow you to see the doctor quicker. We apologize for the extended wait time and hope that the last appointment you had with us the other day was a much better experience!

StarStarStarStarStar I was seen on an emergency basis and was grateful for the time and attention Dr. Prazer gave me! —    (Patient since Fri May 02 00:00:00 MDT 2003)

I was seen on an emergency basis and was grateful for the time and attention Dr. Prazer gave me!


StarStarStarStarStar Great place  —    (Patient since Wed Oct 01 00:00:00 MDT 2014)

It is a wonderful place. I love how they treat every patient with respect. It was my first time going and they gave me a gift. It was so wonderful of then to do that. Made me feel as though I was an important patient. Wonderful place everyone is great. They help so much with picking out glasses too! the guy who helped me was wonderful. He told me if the glasses didn't look good or if they did. Wonderful place and the care they give is great


StarStarStarStarStar Five Stars for Dr. Sestini —    (Patient since Wed Jun 20 00:00:00 MDT 2007)

Dr. Sestini gave me as always a thorough exam and answered all of my questions in detail.


StarStarStarStarStar No improvement necessary. Dr. Prazer has changed my daughter's life —    (Patient since Fri Mar 02 00:00:00 MST 2012)

No improvement necessary. Dr. Prazer has changed my daughter's life. She had seen other eye doctors for vision issues but it was Dr. Prazer who fully explained and recommended proper treatment for my daughter's eye convergence and visual perceptual issues. I can't thank you enough. You have made a supreme difference in the life of this family.


StarStarStarStarStar You are the best already! —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

You are the best already!


StarStarStarStarStar eye mapping —    (Patient since Sat Jan 02 00:00:00 MST 2010)

this is the only office I am aware of that offers eye mapping. The doctors are excellent and answered all my concerns. The staff definitely make you feel special with first class treatment.


StarStarStarStarStar Only place we'll go —    (Patient since Wed Nov 19 00:00:00 MST 2008)

thorough, quick visit...wonderful staff but will also miss Dr. Sestini! Best wishes and blessings to him!


StarStarStarStarStar Wonderful Service! —    (Patient since Tue May 27 00:00:00 MDT 2014)

We love Dr. Leichtenberger and the staff and would recommend this office to everyone!


StarStarStarStarStar Wonderful Service! —    (Patient since Tue May 27 00:00:00 MDT 2014)

Diane Ferianc (for Alyssa Ferianc)


StarStarStarStarStar Felt like all the frames were similar —    (Patient since Wed Mar 14 00:00:00 MDT 2007)

Felt like all the frames were similar. There should be a little more variety in the shapes of frames.


StarStarStarStarStar Dr Sestini has been my eye doctor for many years and I trust him with my vision —    (Patient since Thu Jun 23 00:00:00 MDT 2005)

Dr Sestini has been my eye doctor for many years and I trust him with my vision. Excellent professional, excellent human being! God bless him in his "adventure of a lifetime" as he retires.


StarStarStarStarStar Don't change —    (Patient since Wed Aug 06 00:00:00 MDT 2003)

Best place to go for your eye care, period.


StarStarStarStarStar Mike Petrasek visit —    (Patient since Wed Feb 25 00:00:00 MST 2009)

Dr Sestini is a wonderful man and a great physician. I am fortunate to have him as my eye doctor.


StarStarStarStarStar It is wonderful that you provide coffee and water to your patients! Thank you also for providing... —    (Patient since Fri Apr 06 00:00:00 MDT 2012)

It is wonderful that you provide coffee and bottled water for your patients! Thank you also for providing fruit snacks for the kids!! We really appreciate this. Emily was very patient with my son during his testing! Dr. Prazer clearly explained what we can do to help our son with reading and tracking! Ty did a great job with helping our son pick out new glasses for the school year! What a positive experience!! Thank you!


StarStarStarStarStar Reinventing Customer Service —    (Patient since Thu Aug 07 00:00:00 MDT 2014)

I raved to my husband when I came home from this initial appointment. The office staff were so nice and professional. Dr. Leichtenberger was super friendly and so enthusiastic with my daughter. She made her feel so comfortable. This is truly how all businesses should run! Impressive practice!


StarStarStarStarStar Doing Great!! Replacing Dr. Sestini will not be easy !! —    (Patient since Tue Jun 15 00:00:00 MDT 2004)

Doing Great!! Replacing Dr. Sestini will not be easy !!


StarStarStarStarStar Your office and staff are a step above any of my doctors offices —    (Patient since Tue Mar 08 00:00:00 MST 2011)

Your office and staff are a step above any of my doctors offices. Everyone is always so helpful and pleasant. Thank you did the great attention and service.


StarStarStarStarStar Awesome environment from the time we walked in the door until we walked out the door! Everyone... —    (Patient since Wed Aug 06 00:00:00 MDT 2014)

Awesome environment from the time we walked in the door until we walked out the door! Everyone was extremely inviting, helpful and kind. By far, the best medical treatment experience ever! Keep it up!


StarStarStarStarStar We were very satisfied with our services. Thank you —    (Patient since Wed Apr 23 00:00:00 MDT 2014)

We were very satisfied with our services. Thank you


StarStarStarStarStar It was a very long wait to see optician although they were very quick and helpful once they saw us. —    (Patient since Wed Oct 15 00:00:00 MDT 2003)

It was a very long wait to see optician although they were very quick and helpful once they saw us.


StarStarStarStarStar Everything is aways superior at your office —    (Patient since Tue Nov 13 00:00:00 MST 2007)

Everything is aways superior at your office. The glasses are a bit expensive, but I still wouldn’t go anywhere else!!!! All the doctors and staff are exceptional!


StarStarStarStarStar This was our first visit and we had an excellent experience —    (Patient since Mon Jul 21 00:00:00 MDT 2014)

This was our first visit and we had an excellent experience


StarStarStarStarStar I wouldn't change a thing! —    (Patient since Thu Feb 19 00:00:00 MST 2009)

I wouldn't change a thing!


StarStarStarStarStar I appreciate the complimentary coffee and water —    (Patient since Sat Feb 11 00:00:00 MST 2006)

I appreciate the complimentary coffee and water. Sometimes I am coming straight from work, and a nice cool water hits the spot. I know that seems like a small thing but it has a big impact. I do, however, think the waiting room needs improvement for adults. There are no magazines to read while you are waiting. I know that seems trivial, but if you do not come prepared, or with kids, there is nothing to pass the wait. Thank you for having such a super staff.


Reply

Thank you for the suggestions, we do have the Ipad station for the kids, but we are always looking for ways to improve your experience! I'm glad our office was able to provide such a great experience for you!

StarStarStarNo StarNo Star Good but super expensive —    (Patient since Mon Mar 24 00:00:00 MDT 2014)

Maybe it's our insurance (blue cross), but it was an expensive evaluation!


StarStarStarStarStar Appointment Review —    (Patient since Wed Oct 21 00:00:00 MDT 2009)

Very professional, kind and understanding.


StarStarStarStarStar The only issue I had was I had to come everyday to check my eye checked and pay a $20 co pay every... —    (Patient since Thu Jun 12 00:00:00 MDT 2003)

The only issue I had was I had to come everyday to check my eye checked and pay a $20 co pay every time. Just doesn't seem fair to me.


StarStarStarStarStar Everything was really well run —    (Patient since Fri Jun 20 00:00:00 MDT 2014)

Everything was really well run. Where there could be room for improvement was at the end when we went downstairs and met with some nice lady about the therapy. Given she was sitting in for the person who usually does that portion of the visit but I walked away a bit fuzzy on the number of appointments, cost, insurance coverage, etc. Perhaps I was just overwhelmed at that point of the appointment (I had now been there about 3 hours with my son). I don't know how to make it better but something to think about.


StarStarStarStarStar I was disappointed with how long the glasses took to come in -- I was 'required' to get glasses to... —    (Patient since Thu Jun 12 00:00:00 MDT 2014)

I was disappointed with how long the glasses took to come in -- I was 'required' to get glasses to start vision therapy, then I was not notified when the glasses came in - I called 8 days later, the prescription was not correct, and they had to reorder them - so well over a 5 weeks before I could get glasses to start vision therapy. Also, choices for glasses is expensive and time to come in is excessive.


Reply

I understand your frustration, I would be frustrated, too. I will let our optical manager Ty know what happened and he will contact you. He really knows his stuff and his first priority is to help people with glasses. What is the best way for him to contact you?