Perry Family Medicine

Cynthia Duncan F.N.P.

Star Star Star Star Star 35 Reviews

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Reviews

StarStarStarStarStar Why Survey? —    (Patient since Fri Feb 05 00:00:00 MST 2016)

This survery seems a little insenitve due to the fact that the clinic announced yesterday that it is closing on Thursday, Dec 15th


StarStarStarStarStar  —    (Patient since Tue Aug 23 00:00:00 MDT 2016)

I was given an appointment in a very timely manner. The Dr. and staff were very courteous and considerate.


StarStarStarStarStar Loved talking to Dr. Simmons.... —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

Loved talking to Dr. Simmons.


StarStarStarStarStar Friendly, professional staff. No wait time. Great experience! ... —    (Patient since Mon Jul 11 00:00:00 MDT 2016)

Friendly, professional staff. No wait time. Great experience!


StarStarStarStarNo Star Perry Family Medicine is great Everything was clean and the doctor was very thourough ... —    (Patient since Mon May 16 00:00:00 MDT 2016)

Perry Family Medicine is great Everything was clean and the doctor was very thorough


StarStarStarStarStar  —    (Patient since Thu Jul 02 00:00:00 MDT 2015)

Everyone at Perry Family Medicine has always been so nice and they always go above and beyond to make sure that my needs are taken care of. I love that I am treated so kindly and with respect. Cindy and Dr. Simmons are great, as well as the rest of the staff.


StarStarStarStarStar  —    (Patient since Wed Apr 27 00:00:00 MDT 2016)

Our family LOVES Perry Family Medicine!


StarNo StarNo StarNo StarNo Star I will never return after I was treated by your MA or whatever she is. She was rude. I have never ... —    (Patient since Wed Dec 16 00:00:00 MST 2015)

I will never return after I was treated by your MA or whatever she is. She was rude. I have never been treated as badly as I was at a Drs appointment. My hopes are you get Cynthia back very soon. She was the best. Not impressed at all with recent visit and it was a waste of time. The male dr was nice but I was treated poorly and didn't even get what I went there for help with. MA made me feel like skum.


StarStarStarStarNo Star Seems to be getting there..you are doing things differently for the better... —    (Patient since Wed Jul 15 00:00:00 MDT 2015)

Seems to be getting there..you are doing things differently for the better


StarStarStarStarStar We love Cindy and her ever changing staff! We have been clients of her's from the earliest pic to... —    (Patient since Mon Jul 27 00:00:00 MDT 2015)

We love Cindy and her ever changing staff! We have been clients of her's from the earliest pic times becoming what we'd like to call friends. Cindy pays great attention to detail and that is one of our most likes about her.


StarStarStarStarStar Cynthia Duncan had been better in knowledge, professional treatment, referrals,  —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

Cynthia Duncan had been better in medical knowledge, professional treatment, and referrals, that many doctors previously. She is a very caring and compassionate professional. She goes the extra mile and is very thorough in her assessments and evaluations. I hope that she will stay at her Clinic so that I will never has to go to another family practitioner other than her. Sincerely, Terry and Ana Teigeler


StarStarStarStarStar Great review —    (Patient since Wed Oct 07 00:00:00 MDT 2015)

Thank you, I had a great appointment.


StarStarStarStarStar Thank you Cindy and staff —    (Patient since Mon Jul 20 00:00:00 MDT 2015)

Thank you Cindy and staff. I drive over an hour because you guys are so wonderful and I tell everyone it's more than worth it. Cindy you are the most kind, understanding, caring, etc. I just really appreciate you.


StarStarStarStarStar Cindy was great, the staff was great, I was really happy with everything —    (Patient since Tue Feb 23 00:00:00 MST 2016)

Cindy was great, the staff was great, I was really happy with everything. I will be back and refer family and friends.


StarStarStarStarStar Great Experience! Fantastic Staff! —    (Patient since Wed Jan 20 00:00:00 MST 2016)

Cynthia Duncan is very knowledgeable and took time to answer all of my questions and concerns. The staff at Perry Family Medicine are warm, friendly and skilled. While there I had the easiest blood draw ever, so painless I barely knew she had even started. Highly recommended for any family!


StarStarStarStarStar Friendly, professional and made sure all my issues were dealt with and questions answered.  —    (Patient since Wed Jan 13 00:00:00 MST 2016)

Friendly, professional and made sure all my issues were dealt with and questions answered.


StarStarStarStarStar It went fine. No one likes going to the Dr. But Cindi's staff is very pleasant and easy to talk to. —    (Patient since Thu Jan 07 00:00:00 MST 2016)

It went fine. No one likes going to the Dr. But Cindi's staff is very pleasant and easy to talk to.


StarStarStarStarStar Awesome visit, Cindy is great and so is the staff! —    (Patient since Thu Dec 24 00:00:00 MST 2015)

Awesome visit, Cindy is great and so is the staff!


StarStarStarStarStar It's always a nice experience coming to your clinic —    (Patient since Wed Jul 22 00:00:00 MDT 2015)

It's always a nice experience coming to your clinic. Everyone treats me like a human being versus a number!


StarStarStarStarStar I was very pleased with my visit! There is nothing that needs to be changed. —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

I was very pleased with my visit! There is nothing that needs to be changed.


StarStarStarStarStar Actually listened —    (Patient since Wed Dec 09 00:00:00 MST 2015)

I feel like they took the time to see what the problem is and trying to find the problem not just treat the symptoms


StarStarStarStarStar Loved Annie! —    (Patient since Mon Nov 02 00:00:00 MST 2015)

Excellent experience! So pleased with discussion to start seeing Annie.


StarStarStarStarStar Many thanks! —    (Patient since Fri Jul 10 00:00:00 MDT 2015)

Your office is one of the few facilities I have been to where I felt listened to and that my problems were "important" and never dismissed. Thank you all!!!


StarStarStarStarStar ~ Excellent, Always Friendly  —    (Patient since Thu Sep 03 00:00:00 MDT 2015)

~ Excellent, Always Friendly, Very Informative, & Helpful. Amazing Staff..... I Highly Recommed Everyone to come here for there Health care needs.~


StarStarStarStarStar The m. A. Could be a little more friendly  —    (Patient since Wed Jul 15 00:00:00 MDT 2015)

The m. A. Could be a little more friendly


StarStarStarStarStar I think the biggest issue is the wait time in the waiting room.  —    (Patient since Fri Nov 20 00:00:00 MST 2015)

I think the biggest issue is the wait time in the waiting room.


Reply

As Cynthia becomes more sought out by patients, we are noticing longer wait times. We are currently working on new policies/procedures to reduce that wait time for our patients!

StarStarStarStarNo Star Doctors appt —    (Patient since Wed Jul 29 00:00:00 MDT 2015)

I enjoyed my appt. I was given my options.


StarStarStarStarStar You guys are amazing. You go out of your way to take care of my family. Thanks for all you do.  —    (Patient since Fri Jul 17 00:00:00 MDT 2015)

You guys are amazing. You go out of your way to take care of my family. Thanks for all you do.


Reply

Thanks for the response! We always want to know how our patients feel about our healthcare services!

StarStarStarStarStar Very friendly. And efficient! —    (Patient since Wed Nov 18 00:00:00 MST 2015)

Very friendly. And efficient!


Reply

We try hard to stay as efficient as possible for our patients without compromising the patients healthcare. Thank you for your response!

StarStarStarStarNo Star I called in to leave a message regarding a medication, I asked for someone to call me back, no... —    (Patient since Wed Nov 04 00:00:00 MST 2015)

I called in to leave a message regarding a medication, I asked for someone to call me back, no return call. After 2 days I finally got a live person. I asked them to please let me know when the Rx was called in -- no call back. I had to call the pharmacy over the weekend to see if they had the Rx. it is very frustrating that calls are never returned.


Reply

We apologize for the miscommunication regarding your medications, as you should have been contacted that same day. Typically the response time after a patient leaves a voicemail is same day and you should have been contacted regardless. Please contact me at 435-723-4503 if you have further questions/issues! Dwight Preston Manager

StarStarStarStarNo Star Calling in for test results is very frustrating. I leave messages and nobody seems to call back —    (Patient since Wed Nov 04 00:00:00 MST 2015)

Calling in for test results is very frustrating. I leave messages and nobody seems to call back. I have to get lucky to get a live person to get any answers or know the status.


Reply

As we continue to grow, we are noticing a large call volume coming into the clinic and leaving a voicemail is typically the easiest way to get in contact with the medical assistant. Our response time should be within same day or 24 hours. I will make sure we are following through the end of the day with all voicemail messages so this does not continue to happen. If you have any further questions or issues please contact me at 435-723-4503! Dwight Preston Manager

StarStarStarStarStar Friendly and knowledgeable. —    (Patient since Mon Aug 31 00:00:00 MDT 2015)

I have been very happy with my experiences with the clinic. Dr. Duncan and staff are great and make sure all of your questions are answered.


StarStarStarStarStar Ya'll are awesome ! You was able to get my blood on the first try and I didn't bruise ! The thing... —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

Ya'll are awesome ! You was able to get my blood on the first try and I didn't bruise ! The thing that I can think of is some dr's have a website where patients could check their records, ie test results, dr's notes etc .


Reply

Great to hear that! We are currently working on the patient portal so our patients can access their personal information and make it easier to contact us! Ask about it at your next visit!

StarStarStarStarStar As always best care I have ever received! —    (Patient since Mon Oct 19 00:00:00 MDT 2015)

As always best care I have ever received!


Reply

Thank you for your response, that is what our practice strives for!

StarStarStarStarStar Wonderful! —    (Patient since Wed Nov 18 00:00:00 MST 2015)

Cynthia took time to LISTEN to me and help me understand all that was happening with my body. Thank you! Time to get my health on!


Reply

Thank you! It is always great to hear about our patients who are satisfied with the providers work!