Progressive Eyecare and Eyewear

The Right Choice in Eyecare

Star Star Star Star Star 1096 Reviews

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Reviews

StarStarStarStarStar Annual Eye Exam / Progressive Eyewear and Eyecare —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

Visit was fine. Tiffany and Dr. Birtwhistle were professional, courteous and thorough as always.


StarStarStarStarStar Dr. Birtwhistle always does a great job, as do ... —    (Patient since Wed May 05 00:00:00 MDT 2021)

Dr. Birtwhistle always does a great job, as do the assistants.


StarStarStarStarStar Excellent service  —    (Patient since Wed Dec 08 00:00:00 MST 2021)

I was greeted by friendly professional staff. Dr. Turner took great care in ensuring that my vision needs were met. The staff was extremely helpful in assisting me with picking new frames that look great on me!


StarNo StarNo StarNo StarNo Star I showed up approximately 10 minutes early (10... —    (Patient since Thu Jan 12 00:00:00 MST 2023)

I showed up approximately 10 minutes early (10:00 appointment), updated my paperwork with the receptionist and took a seat to wait for my appointment. At between 10:15 and 10:20, I was still waiting and didn't get any update on why I was being delayed. I informed the receptionist that I was not waiting any longer and would be leaving. At that time she asked if I wanted her to check how long it would be? I advised no, that I gave it until10:20. My time is important too. I get appointments can be delayed for one reason or another. But I just sat with no understanding of how long it would be. I took time off work to attend this appointment and still haven't had my eyes checked. I'm not angry, Im just really disappointed in how this went. I can go to bigger chains but I try to stay local, when all possible. Please feel free to reach out with any questions.


StarStarStarStarStar Excellent professional Annual eye exam  —    (Patient since Thu Jan 14 00:00:00 MST 2021)

Excellent professional eye exam. Scheduled my annual eye exam on line. Very easy, quick and efficient. Arrived a few minutes before my appointment, greeted by friendly staff and checked in quickly. Waited only a few minutes before Lisa greeted me, then escorted to exam room where she updated my medical history and conducted several eye tests. Met with Dr. Birtwhistle who is always friendly, professional and makes you feel very comfortable throughout his exam. He takes the time to review and discuss issues, concerns and ways to keep your eyes healthy. Highly recommend Progressive Eyecare as the staff, technicians and doctors are all professional, knowledgeable and friendly. See you next year!


StarStarStarStarStar Good visit and eye update  —    (Patient since Tue Aug 24 00:00:00 MDT 2021)

Good visit and eye update


StarStarStarStarStar The absolute best.  —    (Patient since Mon Feb 26 00:00:00 MST 2024)

From walking through the door, every member of this staff is top tier. I had an issue with my new glasses, they jumped in to action, as my situation was a bit time sensitive. While my emergency in no way was expected to be one for them, they handled me with poise and a sense of urgency and I am so beyond grateful! Caroline is hands down the best optician I have ever had the pleasure of working with. She’s personable, remembers you and is so very kind and gracious. Dr Turner is a rockstar and we will be patients with him for as long as he will have us!


StarStarStarStarStar I look forward to and appreciate my annual eye ... —    (Patient since Mon Nov 09 00:00:00 MST 2020)

I look forward to and appreciate my annual eye check-up. I trust the thorough and detailed exam along with Dr. Birtwhistle's straightforward, clear assessment, and recommendation, as well as our enjoyable discussions about a variety of topics.


StarStarStarStarStar almost 20 years —    (Patient since Mon Mar 25 00:00:00 MDT 2024)

I started coming to Progressive Eyecare almost 20 years ago. They always had the latest and greatest equipment and Doctor Tim Birthwhistle and his vast knowledge has earned my trust over the years.


StarStarStarStarStar A Great Practice —    (Patient since Tue Jul 06 00:00:00 MDT 2021)

I’m a big fan of Dr. Birtwhistle, he’s very professional, personable, and thorough. I’m a long time patient and appreciate the consistent excellence from him and the Progressive Eyewear staff. Everyone is very helpful and they don’t waste your time.


StarStarStarStarStar I have been coming to Progressive Eyecare for 5 yr —    (Patient since Wed Nov 04 00:00:00 MST 2020)

I have been coming to Progressive Eyecare for years. I love their professionalism and updated equipment. The doctors educate the patient about their eye health and make their themselves available for questions with layman responses.


StarStarStarStarStar Everyone is so friendly and professional. Dr. T... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

Everyone is so friendly and professional. Dr. Turner understands eye care with MS. I never feel hurried.


StarStarStarStarStar A Patient for Over Forty Years —    (Patient since Wed Feb 15 00:00:00 MST 2023)

I would not have remained a patient of Progressive Eyesore for over forty years if this group did not have a professional staff that provides the confidence I need when it's my eyes that are being cared for.


StarStarStarStarStar Very good appointment. Dr. Shaw does a great jo... —    (Patient since Tue Apr 04 00:00:00 MDT 2023)

Very good appointment. Dr. Shaw does a great job.


StarStarStarStarStar Excellent staff, great care —    (Patient since Tue Mar 19 00:00:00 MDT 2024)

Excellent staff, great care


StarStarStarStarStar Everything was great. Explained everything thor... —    (Patient since Wed Nov 30 00:00:00 MST 2022)

Everything was great. Explained everything thoroughly.


StarStarStarStarStar  —    (Patient since Tue Nov 14 00:00:00 MST 2023)

Everything was Great. This was my first time meeting Dr. Shah and she was very professional and efficient. She explained everything as she completed my exam. I will be making all my future appointments with her.


StarStarNo StarNo StarNo Star The follow-up to get my new glasses was extreme... —    (Patient since Tue Feb 09 00:00:00 MST 2021)

The follow-up to get my new glasses was extremely disappointing. The first pass, the right lens was way off and it was agreed they would need to send back. Then it was a few more weeks to get them. What was disappointing was I called twice to get an update on when I might get the new glasses. Both times I was promised I would get a return call. I finally called a third time and finally received.


StarStarStarStarStar Dr. Tim Birtwhistle and Dr. Antonio Turner rock! —    (Patient since Fri Jan 15 00:00:00 MST 2021)

I had two eye appointments recently and so this review is for both. Although I had my annual visit scheduled on a Monday, I had some flashing in my eyes on the prior Thursday. I'd heard that if you have a detached retina or anything like that, to act quickly. I called Progressive Thursday night and they were able to get me in the next morning. I felt foolish once I discovered that it was an benign ocular migraine but the staff assured me that I had done the right thing by going in. So A+ for getting me in so quickly and A+ for making me feel comfortable and informed. Dr. Birtwhistle saw me for that appointment and as usual, he did a thorough exam and provided a thorough explanation. He obviously cares about his patients and I've recommended many people to Progressive for that reason. I had my annual appointment with Dr. Antonio Turner and everything was equally awesome. The staff who work at Progressive are also terrific. I will .continue to recommend Progressive.


StarStarStarStarStar  —    (Patient since Wed Aug 16 00:00:00 MDT 2023)

I could not ask for better service!


StarStarStarStarNo Star I only mark Progressive down a star due to the ... —    (Patient since Mon Jan 25 00:00:00 MST 2021)

I only mark Progressive down a star due to the high prices of glasses and frames. 5 stars for the medical and administrative aspects of the business.


StarStarStarStarStar Every visit is a pleasant experience. From the... —    (Patient since Thu Feb 09 00:00:00 MST 2023)

Every visit is a pleasant experience. From the receptionist to Dr. Birtwhistle, everyone is pleasant and professional. There's almost no waiting and the initial "exam" was smooth and well done. Thank you


StarStarStarStarStar The perfect eye experience!! —    (Patient since Wed Apr 13 00:00:00 MDT 2022)

The entire staff is so friendly & helpful. Dr. Shaw is very knowledgeable. I’ve been going to Progressive Eye Care for over 20 yrs. and they’ve never failed me!!


StarStarStarStarStar Eye Appointment  —    (Patient since Tue Jan 24 00:00:00 MST 2023)

Outstanding optometrist in Dr. Birdwhistle, he answered my questions, concerns and offered valuable insight on my eyes. Very much appreciated .


StarStarStarStarStar Always a great experience! The staff are kind ... —    (Patient since Mon Apr 05 00:00:00 MDT 2021)

Always a great experience! The staff are kind and helpful. Dr. Birtwhistle is very knowledgeable and puts his patients at ease.


StarStarStarStarStar The doc is knowledgeable, professional, charmin... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

The doc is knowledgeable, professional, charming and remarkably well read. It’s always a delight to visit.


StarStarStarStarStar I was extremely happy with everyone there. Ever... —    (Patient since Tue Feb 13 00:00:00 MST 2024)

I was extremely happy with everyone there. Everyone from the person who checked me in to the last one I talked to about glasses were very helpful. The Dr. Was extremely knowledgeable as well as kind and thoughtful. I appreciate her thorough exam and suggestions. I will definitely go back next year.


StarStarStarStarStar Great service great recommendations based upon ... —    (Patient since Thu Sep 30 00:00:00 MDT 2021)

Great service great recommendations based upon the scans and exam As usual


StarStarStarStarStar Dr. Birtwhistle is great. He did an outstanding... —    (Patient since Thu Nov 12 00:00:00 MST 2020)

Dr. Birtwhistle is great. He did an outstanding job.


StarStarStarStarStar Friendly staff and efficient visit. Really like... —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Friendly staff and efficient visit. Really like Dr Shah!


StarStarStarStarStar I was so thankful for the care I received when ... —    (Patient since Wed Sep 08 00:00:00 MDT 2021)

I was so thankful for the care I received when they added me to Dr Turner’s schedule. I had an eye infection and was given great care and information!


StarStarStarStarStar My visit at Progressive Eye Care was very satis... —    (Patient since Mon Oct 24 00:00:00 MDT 2022)

My visit at Progressive Eye Care was very satisfactory and I was treated very professionally by all of the people that worked with me. I found that all of the personnel were very knowledgeable about their jobs and personable to work with. Thank you!


StarStarStarStarStar Great at explaining changes —    (Patient since Thu Jan 19 00:00:00 MST 2023)

Great at explaining changes


StarStarStarStarStar I have been with Progressive EyeCare since bein... —    (Patient since Wed Feb 15 00:00:00 MST 2023)

I have been with Progressive EyeCare since being a patient of the original optometrist, Dr. Jack Beiman in the 1980's. I think, then, this longevity allows me to speak with a bit of authority when I say this is a group of true professionals who truly care about the health of a patient's eyes.


StarStarStarStarStar Treated like a person, not a number —    (Patient since Tue Jan 24 00:00:00 MST 2023)

Dr. Birtwhistle is engaging and explains things in language you can understand. He treats you like a person and makes you feel seen!


StarStarStarStarStar Great service, everyone’s very friendly and sup... —    (Patient since Wed Dec 14 00:00:00 MST 2022)

Great service, everyone’s very friendly and super helpful.


StarStarStarStarStar Great service and very friendly and helpful. De... —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Great service and very friendly and helpful. Definitely recommend their services.


StarStarStarStarStar The doctor spent a lot of time with me and answ... —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

The doctor spent a lot of time with me and answered all of my questions. Very helpful


StarStarStarStarStar Dr Birtwhistle does a great job! Answers all of... —    (Patient since Mon Oct 12 00:00:00 MDT 2020)

Dr Birtwhistle does a great job! Answers all of my questions and very helpful! The facility is the state of the art!


StarStarStarStarStar Everyone I worked work, from the intake person ... —    (Patient since Mon Dec 21 00:00:00 MST 2020)

Everyone I worked work, from the intake person to Dr. Turner to the optician who helped me pick out my glasses, was AMAZING! Such a good experience!


StarStarStarStarStar I have been coming to see Dr. Turner for many y... —    (Patient since Thu Aug 05 00:00:00 MDT 2021)

I have been coming to see Dr. Turner for many years. He always gives a through exam and is very knowledgeable. And very friendly also!


StarStarStarStarStar Excellent staff and care —    (Patient since Wed Mar 03 00:00:00 MST 2021)

The entire staff at Progressive EyeCare are friendly, helpful and professional. I have been a long time patient and have always received excellent care. Highly recommend this practice.


StarStarStarStarStar Great and Timely Service —    (Patient since Sat Feb 06 00:00:00 MST 2021)

I was impressed by how quick you folks were able to get me in to be seen by Dr. Turner regarding an eye issue that arose suddenly and without a known cause. The staff was pleasant, extremely helpful in getting me in the same day, and informative about where I needed to be and at what time. Dr. Turner, as always, was exceedingly knowledgeable about the potential cause of my issue, was able to provide me the necessary medication to treat the issue, and went above and beyond to make sure I was informed as to what might be the cause in the future.


StarStarStarStarNo Star Annual exam review —    (Patient since Wed Jan 25 00:00:00 MST 2023)

Dr B is very professional and explains things well. The only negative was the lady not being able to get the vision test machine working correctly and not being able to get the pressure reading of my left eye. My only suggestion would be to have the equipment up, checked, and running prior to calling the patient back for the exam.


StarStarStarStarStar Friendly & Knowledgeable Team —    (Patient since Tue Jan 05 00:00:00 MST 2021)

I visited the Fishers office for my annual check and obtained a new pair of glasses and computer glasses. i was impressed with the time and attention that Dr Birtwhistle gave me, discussing everything that I needed to know and explained in simple layman terms. Then I sat with the Optician - Caroline, who was fantastic in walking me through my options as well as making recommendations for certain styles. Overall a great experience.


StarStarStarStarStar Great Place —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

Dr. Birtwhistle and his staff are very good. I have been going there for many years.


StarStarStarStarStar All was good. Of course, when you get all good... —    (Patient since Mon Oct 03 00:00:00 MDT 2022)

All was good. Of course, when you get all good news regarding your eyes, it tends to make you feel that way. Seriously, I was taken care of promptly and courteously. I don't like exiting out the front with steps like the ones there are for the building. The steps are a bit dangerous for a 79 year old.


StarStarStarStarNo Star Positive, but not timely.  —    (Patient since Mon Sep 28 00:00:00 MDT 2020)

Very positive experience. The reason for 4 vs 5 stars is the continued long wait times. My appointment was 1:45, I arrived 5 minutes early, was taken back at 1:55 and did not see the doctor until 2:10. Very friendly once arrived and very informative, but the timeliness should be improved.


StarStarStarStarStar I saw Dr.Shah and she is a great dr and an amaz... —    (Patient since Fri Dec 01 00:00:00 MST 2023)

I saw Dr.Shah and she is a great dr and an amazing human. She does really care. Been having health issues for a while and she’s the only Dr I saw lately that listened and took action to get me in the right path. Thank you Dr.Shah!


StarStarStarStarStar Dr Shah was fantastic and showed she cares abou... —    (Patient since Thu Nov 30 00:00:00 MST 2023)

Dr Shah was fantastic and showed she cares about her patients. I needed a referral and staff took care of scheduling my appointment with the eye surgeon.


StarStarStarStarStar Annual Checkup —    (Patient since Mon Nov 20 00:00:00 MST 2023)

My doctor was very thorough and personable. I think she did a great job.


StarStarStarStarStar Always fast, efficient and thorough. —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

Always fast, efficient and thorough.


StarNo StarNo StarNo StarNo Star I made an appointment for 3pm. i waited 15 min... —    (Patient since Mon Nov 13 00:00:00 MST 2023)

I made an appointment for 3pm. i waited 15 minutes until I was seen. I went through the eye tests for 10 minutes. I waited another 20 minutes by myself in a room. i left to speak with someone at the front. i was ignored. I chose to leave and I will not be returning. I live an work in Fishers. If someone suggest this business I will let them know to not do business with you.


StarStarStarStarStar Always fast and friendly service. The appointm... —    (Patient since Thu Feb 25 00:00:00 MST 2021)

Always fast and friendly service. The appointment doesn’t seem rushed, they are very thorough..


StarStarStarStarStar Dr Shaw is very thorough. Very kind.  —    (Patient since Thu Dec 02 00:00:00 MST 2021)

Dr Shaw is very thorough. Very kind.


StarStarStarStarStar Dr. Reshma was incredible! —    (Patient since Thu Nov 09 00:00:00 MST 2023)

Dr. Reshma was very quick to explain all aspects of my eye health. She answered all questions without hesitation and with all patience. Her manner was welcoming and kind while mindful of both of our time. I'm so glad she's at the Fishers office.


StarStarStarStarStar Excellent Service and Patient Treatment —    (Patient since Tue Oct 13 00:00:00 MDT 2020)

Went for my annual exam with Dr. Birtwistle. He has a very warm and charming personality. He always asks what is going on in your life, any changes to your eyesight, and then thoroughly runs tests to make sure your eyes and health are good. Will continue seeing him annually.


StarStarStarStarStar Professional, friendly, personal, competent qua... —    (Patient since Mon Aug 23 00:00:00 MDT 2021)

Professional, friendly, personal, competent quality service.


StarStarStarStarStar Another Perfect Visit —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

As always, perfect visit. I am always more than satisfied by the care i receive.


StarStarStarStarStar I really appreciated Dr Tucker making room for ... —    (Patient since Fri Jun 12 00:00:00 MDT 2020)

I really appreciated Dr Tucker making room for me in his schedule. He and his team asked me about my problems and listened carefully before making a diagnosis. The team was thoughtful, caring, and kind.


StarStarStarStarStar Friendly, very professional and solved my probl... —    (Patient since Thu Jun 10 00:00:00 MDT 2021)

Friendly, very professional and solved my problem


StarStarStarStarStar I was very satisfied with the customer service.... —    (Patient since Wed Aug 18 00:00:00 MDT 2021)

I was very satisfied with the customer service.


StarStarStarStarStar  —    (Patient since Tue Jun 01 00:00:00 MDT 2021)

The staff were very helpful and friendly.


StarStarStarStarStar Everyone there was great! The Doctor is really... —    (Patient since Mon Oct 19 00:00:00 MDT 2020)

Everyone there was great! The Doctor is really professional does a great job!


StarStarStarStarStar Great, friendly staff and thorough exam!  —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

Great, friendly staff and thorough exam!


StarStarStarStarStar No wait and friendly service.  —    (Patient since Fri Sep 23 00:00:00 MDT 2022)

No wait and friendly service.


StarStarStarStarStar I love Dr. Shah at Progressive Eyecare! She is ... —    (Patient since Thu Oct 07 00:00:00 MDT 2021)

I love Dr. Shah at Progressive Eyecare! She is so kind, knowledgeable, & is a great teacher! Great eyecare & experiences here. Thank you team!!!


StarStarStarStarStar All my questions were answered and I did not fe... —    (Patient since Tue Nov 02 00:00:00 MDT 2021)

All my questions were answered and I did not feel rushed


StarStarStarStarStar Great visit —    (Patient since Thu Jun 11 00:00:00 MDT 2020)

I really appreciate that Dr. Turner takes the time to explain things to me. I’m also looking forward to my new frames I ordered.


StarStarStarStarStar 5 stars —    (Patient since Tue Oct 25 00:00:00 MDT 2022)

5 stars, was in and out very quickly and staff was on top of their game with paperwork and pre testing.


StarStarStarStarStar Great service —    (Patient since Wed Aug 24 00:00:00 MDT 2022)

Very fast service. Everything was explained thoroughly to me, so I was able to make an informed decision.


StarStarStarStarStar Very Satisfied —    (Patient since Thu Aug 31 00:00:00 MDT 2023)

My appointment was exceptional! I have going to Progressive for many years.


StarStarStarStarStar Very friendly, prompt and professional.Highly r... —    (Patient since Wed Nov 04 00:00:00 MST 2020)

Very friendly, prompt and professional.Highly recommend.


StarStarStarStarStar All staff are outstanding! I appreciate the sta... —    (Patient since Thu Jul 08 00:00:00 MDT 2021)

All staff are outstanding! I appreciate the state of the art equipment used to assess eye health. And Dr. Burtwhistle always takes the time to answer all my qiliestions. Carolyn helped me select two pairs of glasses for my new prescription. I easily get lost in the sea of frames, but Carolyn helped me select the perfect pair! Many thanks!


StarStarStarStarStar Dr. Turner is very knowledgeable, thorough, and... —    (Patient since Mon Jul 25 00:00:00 MDT 2022)

Dr. Turner is very knowledgeable, thorough, and professional.


StarStarStarStarStar Friendly and knowledgeable staff  —    (Patient since Thu Aug 19 00:00:00 MDT 2021)

Friendly and knowledgeable staff


StarStarStarStarStar Great doctor and glasses tech. While going to ... —    (Patient since Thu Jun 02 00:00:00 MDT 2022)

Great doctor and glasses tech. While going to the place for decades, the service is always excellent.


StarStarStarStarStar Always friendly and knowledgeable. —    (Patient since Thu Aug 11 00:00:00 MDT 2022)

Always friendly and knowledgeable.


StarStarStarStarStar Staff was friendly and knowledgeable. Dr Turne... —    (Patient since Tue Aug 15 00:00:00 MDT 2023)

Staff was friendly and knowledgeable. Dr Turner was very kind and thorough in his exam and explanation. A very kind technician took the time to look at frames with me to find the perfect fit for my face. My experience was like no other I have had at an optometrist office. I would recommend this office over and over again.


StarStarStarStarStar Everyone was so nice and helpful! —    (Patient since Mon Aug 14 00:00:00 MDT 2023)

Everyone was so nice and helpful!


StarStarStarStarStar Very thorough and took time to answer our quest... —    (Patient since Mon Aug 14 00:00:00 MDT 2023)

Very thorough and took time to answer our questions and explain the exam as well as pricing of everything.


StarStarStarStarStar Thank you! —    (Patient since Thu Feb 18 00:00:00 MST 2021)

I love knowing that if I see Dr. Shah for an eye problem, it will be resolved and explained to me in a way that makes me feel that I have power over the situation!


StarStarStarStarStar Professional at Best —    (Patient since Thu Jul 02 00:00:00 MDT 2020)

Dr. Turner is a true professional and commits to every customer having a great experience. He is very knowledgeable and always communicates everything to his patients. Keep up the good work Progressive Eyecare!


StarStarStarStarStar Very happy with Dr. Birtwhistle. —    (Patient since Wed Jul 22 00:00:00 MDT 2020)

Very happy with Dr. Birtwhistle.


StarStarStarStarStar Great people —    (Patient since Tue Jul 20 00:00:00 MDT 2021)

I have been an annual patient for over 25 years. Progressive Doctors have taken such great care of my eye needs. I’m in my 70’s and have no vision or optical problems. I’ve never had my eyes dilated due to their up- to- date technology and technicians. Excellent rating!


StarStarStarStarStar First Appointment Review —    (Patient since Tue Aug 01 00:00:00 MDT 2023)

Dr. Turner and his staff were excellent. I had my first appointment with them and everyone was kind and genuine. I appreciated how Dr. Turner took the time to explain things to me and he made me feel welcomed. You can tell that Dr. Turner is passionate about optometry and about his patients. I would recommend him to anyone!


StarStarStarStarStar I really appreciate the quick appointment that ... —    (Patient since Wed Jul 21 00:00:00 MDT 2021)

I really appreciate the quick appointment that I got on Monday morning. I had some eye concerns over the weekend and getting in to see an optometrist quickly was important to me. Dr Tim Birtwhistle explained in detail all my results and conditions. We discussed my conditions and what to expect in the future.


StarStarStarStarStar Great experience! Dr. Shah is awesome. Carolyn ... —    (Patient since Wed Jul 26 00:00:00 MDT 2023)

Great experience! Dr. Shah is awesome. Carolyn did a great job talking me into new frames. Reception was warm and courteous! I’ll be back!


StarStarStarStarStar Amazing team! Extremely knowledgable and kind. ... —    (Patient since Wed Mar 23 00:00:00 MDT 2022)

Amazing team! Extremely knowledgable and kind.


StarStarStarStarStar Friendly, Professional service gives me comfort... —    (Patient since Thu Mar 18 00:00:00 MDT 2021)

Friendly, Professional service gives me comfort I am being well cared for!


StarStarStarStarStar It was fast, easy, and everyone was super frien... —    (Patient since Mon Jul 24 00:00:00 MDT 2023)

It was fast, easy, and everyone was super friendly! I also didn't feel pressured to buy my glasses there and they sente home with my prescription!


StarStarStarStarStar Love Progressive —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

Dr. Burtwhistle is friendly, caring, and thorough. I keep coming back to Progressive each year because of him. He remembers me and we catch up year after year.


StarStarStarStarStar Dr. Turner is a very good doctor. He’s the only... —    (Patient since Wed Jun 02 00:00:00 MDT 2021)

Dr. Turner is a very good doctor. He’s the only reason why I go to Progressive.


StarStarStarStarStar A repeat customer! —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

I always feel that I have been thoroughly and carefully examined and evaluated.


StarStarStarStarStar Because Dr. Shaw went over and beyond her dutie... —    (Patient since Tue Feb 02 00:00:00 MST 2021)

Because Dr. Shaw went over and beyond her duties


StarStarStarStarStar Clinic is clean and inviting. Staff are friendl... —    (Patient since Mon Jul 19 00:00:00 MDT 2021)

Clinic is clean and inviting. Staff are friendly. Pricing is noted upfront with insurance coverage. Never pressured into something you don’t want. Service is impeccable.


StarStarStarStarStar I am always impressed by the friendly and effic... —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

I am always impressed by the friendly and efficient optometrists and other staff of Progressive EyeCare and Eyeware.


StarStarStarStarStar Very satisfied with the entire transaction.  —    (Patient since Mon Oct 05 00:00:00 MDT 2020)

Very satisfied with the entire transaction. Appointment was on time, all staff were courteous and helpful. The doc communicated my situation to me professionally and quickly.


StarStarStarStarStar Great Experience!! —    (Patient since Fri Jun 23 00:00:00 MDT 2023)

Thorough examination, not rushed and had plenty of time to ask questions and review exam results.


StarStarStarStarStar This was our first time to see Dr. Turner. We ... —    (Patient since Mon Dec 05 00:00:00 MST 2022)

This was our first time to see Dr. Turner. We are very happy that he will now be our eye doctor. We liked how he explained my wife's diagnosis and the explanation of the eye care necessary to maintain our vision. We are in good hands and we are thankful for Dr. Turner.


StarStarStarStarStar Dr. Shah McDonough is excellent. She is very t... —    (Patient since Tue Jun 20 00:00:00 MDT 2023)

Dr. Shah McDonough is excellent. She is very thorough and explains things well. I would highly recommend her.


StarStarStarStarStar Professionalsm is evident all around. —    (Patient since Mon Jun 19 00:00:00 MDT 2023)

Professionalism is evident all around.


StarStarStarStarStar Dr. Shah —    (Patient since Fri Jul 02 00:00:00 MDT 2021)

I saw Dr. Shah on an emergency visit. She was very kind, thorough and reassuring. Thanks a bunch


StarStarStarStarStar Recent follow up visit —    (Patient since Mon Nov 29 00:00:00 MST 2021)

Great customer service with professional and knowledgeable staff!


StarStarStarStarStar Entire staff is always helpful. Dr communicat... —    (Patient since Mon Dec 21 00:00:00 MST 2020)

Entire staff is always helpful. Dr communicates what and why he recommends things. I always enjoy meeting with him.


StarStarStarStarStar I’m always happy with my eye Exam at progressiv... —    (Patient since Mon Oct 19 00:00:00 MDT 2020)

I’m always happy with my eye Exam at progressive Eye Care! They do the best job. And have great doctors!


StarStarStarStarStar Just always a comfortable, non-rushed visit.  —    (Patient since Tue Jul 13 00:00:00 MDT 2021)

Just always a comfortable, non-rushed visit with Dr. Birtwhistle. He is so knowledgeable and knows me and my history. He makes me feel I’m his only patient. Always superior experience.


StarNo StarNo StarNo StarNo Star Worst most incompetent experience ever!!!!!!! —    (Patient since Tue Apr 12 00:00:00 MDT 2022)

I've been a client for 7, 8 years but this experience is by far the worst experience I have ever had to endure. My intention was to get a prescription for contacts and glasses. However when I called the office after my initial appointment to try on a different prescription that gave me better far sighted results so the prescription was appropriate for my needs and to order a small number of contacts because I was completely out and had lost my glasses, the person who answered the phone did not seem capable of understanding why I was ordering contacts and asking to try on a different prescription. After a full week passed, they called me back and said the Dr said no, you can't try on new contacts. A FULL WEEK. I have tried to call, to use your connect with us tool on your website and now to schedule two different appointments so we fix this mistake all to no avail. At first I thought this was an unfortunate misunderstanding, now I'm just angry. You have to fix the issue or you have to refund my money so I can somewhere where client's matter. I'm pretty sure the person I spoke to never asked the Dr. And the Dr is the only person who can remedy this situation.


StarStarStarStarStar Love this place. Quick, easy, and thorough. Was... —    (Patient since Thu Feb 24 00:00:00 MST 2022)

Love this place. Quick, easy, and thorough. Wasn't able to make my first appointment and they were flexible helping to find a new time


StarStarStarStarStar Very professional. I feel I am in good hands. —    (Patient since Wed Feb 23 00:00:00 MST 2022)

Very professional. I feel I am in good hands.


StarStarStarStarStar Progressive is my kind of place. —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

I have been going to Dr. Birtwhistle for a number of years and I always receive great service. He is very knowledgeable and friendly. He asks questions and values my answers.


StarStarStarStarStar IT WAS EXCELLENT. I have unusual eyes. My pre... —    (Patient since Thu May 18 00:00:00 MDT 2023)

IT WAS EXCELLENT. I have unusual eyes. My prescription was analyzed and changed. After wearing my new style contacts with my new prescription - I have not seen this clear in over 20 years. I am beyond grateful for Dr. Tim Birtwhistle and his entire accommodating, efficient, and caring staff.


StarStarStarStarStar Professional and Caring —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Progressive EyeCare maintains high quality and professional eye care. Its staff is well trained and friendly.


StarStarStarStarStar  —    (Patient since Tue Apr 13 00:00:00 MDT 2021)

I was really pleased with Dr Turner. He took time to answer my questions and give me advice for my vision. Additionally, he is extremely personable! I will definitely be back.


StarStarStarStarStar Dr. Birtwhistle was great!  —    (Patient since Mon May 15 00:00:00 MDT 2023)

Dr. Birtwhistle was great! I felt like he listened to me and explained things I could understand!


StarStarStarNo StarNo Star  —    (Patient since Tue Nov 17 00:00:00 MST 2020)

Doctor and staff are friendly/helpful, but the Tear Care treatment did nothing for my dry eye issue.


StarStarStarStarStar Excellence —    (Patient since Thu May 11 00:00:00 MDT 2023)

I always enjoy talking with Dr. Birtwhistle. He is very thorough with his examination and takes the time to talk and answer any questions I may have. He is very personable and I appreciate that in a doctor. I will continue to come to him for my checkups. His staff is very helpful. Thank you!


StarStarStarStarStar As always, a great experience with Dr. Birtwhis... —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

As always, a great experience with Dr. Birtwhistle and his team of professionals. Easy, efficient, professional, courteous.


StarStarStarStarStar Very knowledgeable about his practice and could... —    (Patient since Mon Apr 25 00:00:00 MDT 2022)

Very knowledgeable about his practice and could articulate very well.


StarStarStarStarStar Dr B. was very good at explaining what was goin... —    (Patient since Thu Apr 14 00:00:00 MDT 2022)

Dr B. was very good at explaining what was going on with my vision, as well as providing the proper prescription.


StarStarStarNo StarNo Star I was greeted right away but then once in the a... —    (Patient since Thu May 04 00:00:00 MDT 2023)

I was greeted right away but then once in the actual exam room I had to wait over 30 min before I actually seen the doctor.


StarStarStarStarStar Progressive Eyecare has been taking care of my ... —    (Patient since Thu Jan 21 00:00:00 MST 2021)

Progressive Eyecare has been taking care of my eyes for many years. I’m thankful for the professional care


StarStarStarStarStar Extremely helpful, listened to my issues, and g... —    (Patient since Tue May 02 00:00:00 MDT 2023)

Extremely helpful, listened to my issues, and got straight to business by getting me dialed in with the perfect prescription. I am really thankful for the customer service I received at PROgressive Eyecare!


StarStarStarStarStar Dr Shaw is great! She explains everything and n... —    (Patient since Tue Feb 23 00:00:00 MST 2021)

Dr Shaw is great! She explains everything and never rushes me


StarStarStarStarStar Dr. Tim is truly an amazing optometrist who spe... —    (Patient since Fri Jul 10 00:00:00 MDT 2020)

Dr. Tim is truly an amazing optometrist who spends an inordinate amount of time with his patients. His expertise over the years has truly made a substantial impact on my overall quality of life.


StarStarStarStarStar Dr Birtwhistle is so very good. —    (Patient since Fri Mar 05 00:00:00 MST 2021)

Dr Birtwhistle is so very good at explaining everything concerning your eyes! His explanations are concise and he talks at a level everyone can understand. The staff is friendly and also able to answer questions about their side of the office. I would highly recommend Progressive Eyecare!


StarStarStarStarStar Great service and thorough and thoughtful exam!... —    (Patient since Thu Apr 01 00:00:00 MDT 2021)

Great service and thorough and thoughtful exam!


StarStarStarStarStar Diligent Monitoring  —    (Patient since Tue May 12 00:00:00 MDT 2020)

Appreciate Dr. Antonio Turner’s attention to detail: last/current prescription and monitoring pressures in eyes.


StarStarStarStarNo Star Very appreciative of the time Dr Tim took and I... —    (Patient since Tue Apr 25 00:00:00 MDT 2023)

Very appreciative of the time Dr Tim took and I did not feel rushed. Your prices for glasses are EXTREMELY high.


StarStarStarStarStar Great experience! Truly appreciate the professi... —    (Patient since Tue Apr 20 00:00:00 MDT 2021)

Great experience! Truly appreciate the professionalism.


StarStarStarStarStar  —    (Patient since Tue Apr 13 00:00:00 MDT 2021)

Love Dr. Turner, he always explains things in a way I can understand. He is genuinely concerned about you and your concerns.


StarNo StarNo StarNo StarNo Star Not recommended.  —    (Patient since Thu Jan 13 00:00:00 MST 2022)

I have been a patient here for 20 years. It has gone significantly downhill in the past year or so since management changed. The only reason I even came back this year is that the location is convenient. There is nothing else remotely redeeming otherwise. Rude and unprofessional staff. Appointment is rushed even after being very late. Overall a bad experience. Very disappointing what this office has become.


StarStarStarStarStar Dr Turner is wonderful. I have MS, and he is on... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

Dr Turner is wonderful. I have MS, and he is on top of my care in light of this.


StarStarStarStarStar  —    (Patient since Wed Jan 12 00:00:00 MST 2022)

Dr turner was great. Staff needs to come to work looking professional. Unkempt dirty looking hair a turn off. Nose ring a turn off. Bad breath a turn off. Everyone needs to be in clean uniforms. It is a medical office and needs to act like one


StarStarStarStarStar Everything was perfect! Thanks for all you do. ... —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

Everything was perfect! Thanks for all you do.


StarStarStarStarStar I’ve been going to Progressive Vision for over ... —    (Patient since Thu Jan 14 00:00:00 MST 2021)

I’ve been going to Progressive Vision for over 20 years. Always professional, extremely knowledgeable and friendly Drs and staff. Dr Birtwhistle was wonderful throughout the exam and discussion of future issues and options. Shane did an excellent job with preliminary testing and updating records. Thanks for another excellent annual review.


StarStarStarStarNo Star Overall great visit.  —    (Patient since Thu Feb 25 00:00:00 MST 2021)

My screening test and appointment with Dr. Turner was excellent. I always receive thorough insight into my eye health. The only thing I would change about my appointment is the eyeglass selection. When selection frames I asked if the frames came in a different color and I was told no so I ordered the glasses with the black frame the was available only to get home and do more research to find that the frame is actually available on 4 more color options. I would recommended checking availability of other options for frame colors and offering to order for your patients if you don’t have them in stock. This will increase customer satisfaction and keep more sales in-house.


StarStarStarStarStar Loved my appointment at Progressive Eye Care! D... —    (Patient since Tue Mar 16 00:00:00 MDT 2021)

Loved my appointment at Progressive Eye Care! Dr. Birtwhistle is awesome and very personable! Shane was great and very polite and personable! Even the front staff and asst to Dr. Birtwhistle was welcoming and professional.


StarStarStarNo StarNo Star Great eyecare but...  —    (Patient since Thu Apr 01 00:00:00 MDT 2021)

Great eyecare but... this last appointment there was some communication issues. Specifically, the discussion with the doctor was that I did not do well with progressive lens and would like three different prescriptions...one for reading, one for computer monitors, and a third for driving (distance). When I was provided the scripts there was only two...one for computers and one for 'As Needed'. Not understanding the 'As Needed' one I asked and was told that it was for both reading and distance. Being confused because the glasses I currently have prescribed are either reading, computer or distance (for driving) so I didn't how this could be both! I was told it was a progressive lens to which I explained the conversation I had with the doctor. And I was told that the script and there was no other. Given my poor performance wearing progressive lens in the past I am disappointed my request for separate prescriptions was not honored.


StarStarStarStarStar Always enjoy Dr. Birdwhistle. —    (Patient since Thu Jan 21 00:00:00 MST 2021)

Always enjoy Dr. Birdwhistle.


StarNo StarNo StarNo StarNo Star .Complaint —    (Patient since Fri Sep 30 00:00:00 MDT 2022)

I was very disappointed in my appointment with Dr. Birdwhistle. At his recommendation, I'd undergone cataract removal surgery in both eyes with Eye Surgeons of Indiana (ESI), and I upgraded to also have my vision in both eyes corrected at the same time. The procedure was not covered by my insurance, but I took on that financial responsibility. I was looking forward to seeing Dr. Birdwhistle to give my feedback and get a better understanding of whether my vision would improve, as I was and still am having blurred vision in my right eye and a change in acuity in that eye at different distances. I was tested by a technician, whom I had told of my concerns, and then waited for Dr. Birdwhistle in another examination room.. Dr. Birdwhistle spoke very (what I felt was) aggressively, extremely loud and close to me, standing as I was sitting in the examination chair, and my heart began beating rapidly in a sort of fight or flight manner. I told Dr. Birdwhistle that he was speaking very loudly, and he didn't change his tone, telling me loudly that "this is the way I speak". He remained in what I would call a verbally aggressive mode during the entire interaction, and all I could do was to try to remain interactive so i could get as much of the information I needed while continuing to feel I was being verbally attacked and interacted with in an extremely condescending manner. The only interpretation I can make is that 1) he knew i had some complaints and 2) he didn't want to deal with them. The complaints may have been dealt with by explanations which were given throughout the interaction but in the same aggressive and condescending manner. Toward the end of the interaction, a woman came into the room, and the doctor changed his tone. All I can say is that I will not return to Progressive Eye Care and I feel like ESI and he are not interested in constructive feedback.


StarStarStarStarStar Dr. Birtwhistle (sp?) is bright, charming, prof... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Dr. Birtwhistle (sp?) is bright, charming, professional. He's a delight to visit with.


StarStarStarStarStar Great service —    (Patient since Mon Apr 26 00:00:00 MDT 2021)

Dr B is a wonderful doctor. He listens to me and always answer my questions!


StarStarStarStarStar Dr. Birtwhistle is the best.  —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Dr. Birtwhistle is the best. He takes all the time I need to explain things well. He is friendly and knowledgeable.


StarStarStarStarStar Everyone is so wonderful and helpful. Greatest... —    (Patient since Sat Feb 19 00:00:00 MST 2022)

Everyone is so wonderful and helpful. Greatest staff ever!!!


StarStarNo StarNo StarNo Star I would have found a new optomotrist if it were... —    (Patient since Wed Sep 29 00:00:00 MDT 2021)

I would have found a new optometrist if it weren't for Dr. Shah


StarStarStarStarStar Dr. Burtwhistle was very engaged and educationa... —    (Patient since Tue Feb 02 00:00:00 MST 2021)

Dr. Burtwhistle was very engaged and educational about my eyes and situation


StarStarStarStarStar Dr. Birtwhistle is a competent and friendly eye... —    (Patient since Thu Mar 02 00:00:00 MST 2023)

Dr. Birtwhistle is a competent and friendly eye doctor. He answered all my questions and explained how to avoid dry eyes. I am very pleased with Dr. Birtwhistle!


StarStarStarStarStar Great care from Dr. Turner. Strongly recommend ... —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

Great care from Dr. Turner. Strongly recommend him if you're in the market for an optometrist that's knowledgeable and cares.


StarStarStarStarStar  —    (Patient since Thu Feb 23 00:00:00 MST 2023)

Enjoyed meeting Dr Turner. He was thorough and efficient. He explained what he was looking for and his findings. I was disappointed that I had to wait so long. My appt was for 9:45. He did not see me until after 11.


StarStarStarStarStar Thank you so much! Always 5-star service at Pr... —    (Patient since Thu Jan 28 00:00:00 MST 2021)

Thank you so much! Always 5-star service at Progressive Eyecare. Thank you Dr. Shah and the team at Progressive Eyecare :)


StarStarStarStarStar Feel like I am good hands regarding my vision. —    (Patient since Tue Jan 26 00:00:00 MST 2021)

Feel like I am good hands regarding my vision.


StarStarStarStarStar  —    (Patient since Thu Apr 16 00:00:00 MDT 2020)

Dr Turner always makes you feel welcome and really listens to the patient. He always takes whatever time is needed to address all concerns and questions. Dr Turner is very thorough explaining everything related to the exam and any meds that may be needed. He cleary cares about the patient. His staff is just as friendly and kind.


StarStarNo StarNo StarNo Star Great service and friendly staff —    (Patient since Mon Nov 29 00:00:00 MST 2021)

Great service and friendly staff


StarStarStarStarNo Star Pleasant personnel, professional atmosphere and... —    (Patient since Thu Feb 09 00:00:00 MST 2023)

Pleasant personnel, professional atmosphere and little wasted appointment time. Been a patient since the late '80's.


StarStarStarStarStar Excellent and professional care.  —    (Patient since Wed Feb 15 00:00:00 MST 2023)

Excellent and professional care.


StarStarStarStarNo Star I'm always pleased with my visit to Progressive... —    (Patient since Mon Dec 14 00:00:00 MST 2020)

I'm always pleased with my visit to Progressive. Some visits (like the most recent one) take too long -- too much waiting.


StarStarStarStarStar Very friendly and helpful staff —    (Patient since Thu Feb 11 00:00:00 MST 2021)

Very friendly and helpful staff


StarStarStarNo StarNo Star Dr Tim, as ever, was brilliant. Courteous and ... —    (Patient since Thu May 14 00:00:00 MDT 2020)

Dr Tim, as ever, was brilliant. Courteous and explained everything. Unfortunately, his staff let him down.


StarStarStarNo StarNo Star 5 star rating until after the meet-up with Dr T... —    (Patient since Mon Nov 02 00:00:00 MST 2020)

5 star rating until after the meet-up with Dr Tim. After that it was evident that the office was under-staffed, and the one lady had to flit between several customers.


StarStarStarStarStar Issue with contacts solved —    (Patient since Fri Dec 11 00:00:00 MST 2020)

Issue with contacts solved


StarStarStarStarStar Staff was courteous and prompt and professional... —    (Patient since Wed Jan 20 00:00:00 MST 2021)

Staff was courteous and prompt and professional Dr Shah is awesome!


StarStarStarStarStar I see Dr. Turner and have complete faith in his... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

I see Dr. Turner and have complete faith in his care.


StarStarStarStarStar Exceptional Service! —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Great service! Dr. Birtwhistle is great. And picking out my frames was a seamless process.


StarStarStarStarStar  —    (Patient since Thu Jan 12 00:00:00 MST 2023)

Everything was timely and efficient. Dr. Birtwhistle provided a lot of extra information about the “why” for different functions and issues which I really like!


StarStarStarStarStar OUTSTANDING DR. APPOINTMENT —    (Patient since Tue Jan 24 00:00:00 MST 2023)

OUTSTANDING DR. APPOINTMENT


StarStarStarNo StarNo Star Routine eye exam comments —    (Patient since Wed Jan 25 00:00:00 MST 2023)

Upon arrival to office, we were greeted by two ladies who were very friendly. The lady who then took us for the testing portion of our visit, well, she wasn't so friendly. She had zero personality and was very short with instructions. I tried to lighten the room with a joke that "I came her to improve my vision, not to get blinded." It was said with a smile on my face. She replied, "It's only for 20 seconds," very staunchly. Being with her was like speaking to a robot, flat personality. She then directed me to the next room and left. Dr Tim B was very pleasant and thorough. He made sure I understood what he was doing and explained the results clearly. Checking out was easy.


StarStarStarStarNo Star Really impressed with Dr. Shah —    (Patient since Thu Jan 19 00:00:00 MST 2023)

Really impressed with Dr. Shah


StarStarStarStarStar Amazing Experience —    (Patient since Thu Nov 03 00:00:00 MDT 2022)

I had an amazing experience at Progressive EyeCare. It was my first appointment with Dr. Turner, but he was fantastic. I received helpful information and great care.


StarNo StarNo StarNo StarNo Star Terrible service... —    (Patient since Sat Feb 20 00:00:00 MST 2021)

All we needed was updated lenses and they should’ve been free since we bought the frames from Progressive last year, but the woman was very rude and charged for the lenses. We will be taking our business elsewhere and informing our extended family, who we referred to go there, to do so as well.


StarStarStarStarStar Staff were friendly and helpful. The doctor was... —    (Patient since Fri Oct 16 00:00:00 MDT 2020)

Staff were friendly and helpful. The doctor was very patient, answering all questions, and giving quality clinical care!


StarStarStarStarStar I’ve found my new Optometrist! —    (Patient since Wed Dec 14 00:00:00 MST 2022)

This was my 1st time visiting Progressive Eye Care but it definitely won’t be my last! I’m new to the Fishers area. Progressive Eye Care had great reviews so I decided to give them a try for my annual eye exam. Dr. Timothy Birtwhistle was fantastic! He was hilariously funny, he put me at ease. He was completely thorough and very knowledgeable. I’ve found my new optometrist 😊


StarStarStarStarStar Very professional office. —    (Patient since Fri Mar 05 00:00:00 MST 2021)

Very professional office. The problem I went in for was explained thoroughly and directions for treatment were complete. I would recommend this office and Dr Birtwhistle.


StarStarStarStarStar Great office, staff, and doctors. I have been c... —    (Patient since Mon Nov 22 00:00:00 MST 2021)

Great office, staff, and doctors. I have been coming here for over 10 years and I highly recommend.


StarStarStarStarStar Very thankful for Dr Turner who worked us into ... —    (Patient since Mon Dec 05 00:00:00 MST 2022)

Very thankful for Dr Turner who worked us into his schedule (lunchtime) to look at my eye which had a broken blood vessel. He was able to diagnose, prescribe antibiotic eye drops and explain the healing process. I am grateful for his expertise.


StarStarStarStarStar Dr. Imler is fantastic! She listens and really ... —    (Patient since Fri Oct 23 00:00:00 MDT 2020)

Dr. Imler is fantastic! She listens and really cares about her patients!


StarStarStarStarStar Excellent care and communication by Dr. Shah. ... —    (Patient since Thu Dec 09 00:00:00 MST 2021)

Excellent care and communication by Dr. Shah.


StarStarStarStarStar Everything went smoothly……I walked in, register... —    (Patient since Fri Mar 26 00:00:00 MDT 2021)

Everything went smoothly……I walked in, registered, had very little wait time. The technician explained all the testing and asked for new medical information. I had my eye exam with Dr. Birtwhistle and enjoyed our visit, as well as, expressed my concerns. Caroline helped me with the purchase of a new pair of glasses. All went well. In and out in a reasonable length of time. Thank you for your efficiency!


StarStarStarStarStar Friendly and caring —    (Patient since Fri Sep 18 00:00:00 MDT 2020)

The staff is so friendly and caring. They try to find multiple ways to help my eye condition. I appreciate how they helped me !


StarStarStarStarStar My questions are always answered thoroughly and... —    (Patient since Tue Sep 01 00:00:00 MDT 2020)

My questions are always answered thoroughly and enthusiastically. Thank you, Dr. Birtwhistle!


StarStarStarStarStar As usual Great service. Thanks  —    (Patient since Thu Sep 30 00:00:00 MDT 2021)

As usual Great service. Thanks


StarStarStarStarStar Prompt and friendly which is much appreciated. ... —    (Patient since Tue Oct 27 00:00:00 MDT 2020)

Prompt and friendly which is much appreciated.


StarStarStarStarStar The visit was great. I would recommend complet... —    (Patient since Tue Sep 28 00:00:00 MDT 2021)

The visit was great. I would recommend completely.


StarStarStarNo StarNo Star Everyone was fantastic besides the lady who did... —    (Patient since Tue Nov 23 00:00:00 MST 2021)

Everyone was fantastic besides the lady who did my pre eye check stuff. She seems to be in a bad mood every time I’m there. So much so it makes me want to write my first ever review. My doctor is fantastic but I won’t put up with assistance being visibly unwelcoming to a point of uncomfortably.


StarStarStarStarStar Dr. Turner at Progressive Eyecare is always ver... —    (Patient since Mon Oct 05 00:00:00 MDT 2020)

Dr. Turner at Progressive Eyecare is always very attentive and helpful. I have only ever received the best eye care here and it is worth the commute from the city. The staff is super friendly and helpful, I even chatted with one of the staff members about the importance of recycling your contacts + their containers. It was so nice to have someone who understands + was friendly in our chat about the topic. Highly recommend


StarStarStarStarStar Emergency Appointment  —    (Patient since Mon Jun 28 00:00:00 MDT 2021)

I have eczema, and I made a very bad decision to use some new face cleansing wipes with retinol that caused an allergic reaction. I went to my doctor that took care of my skin but told me I needed to see my eye doctor. I called Progressive Eyecare, and they saw me immediately. Eyes are feeling much better now!


StarStarStarStarStar I had a small eye infection and Progressive Eye... —    (Patient since Thu May 12 00:00:00 MDT 2022)

I had a small eye infection and Progressive Eyecare was able to get me in right away. I have been going here for over 10 years and will certainly continue. They have always been responsive when I need something.


StarStarStarStarStar Very professional —    (Patient since Tue Sep 29 00:00:00 MDT 2020)

Dr. Birtwhistle took his time examining my eyes and explaining everything. It was a very pleasant experience, all the way thru having assistance in picking out new glasses frames.


StarStarStarStarStar Friendly staff. Dr. was was friendly and profes... —    (Patient since Tue Oct 18 00:00:00 MDT 2022)

Friendly staff. Dr. was was friendly and professional.


StarStarStarStarStar As always, a pleasure to see the staff and rece... —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

As always, a pleasure to see the staff and receive courteous, kind help. Dr. B. Was awesome as usual and the staff was most helpful with adjusting my glasses. Thank you so much!


StarStarStarStarStar Progressive. Dr Tim —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

As always, I had an excellent visit and support at Progressive eye care.


StarStarStarStarStar Progressive. Dr Tim —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

As always, I had an excellent visit and support at Progressive eye care.


StarStarStarStarStar My eye exam was great. Everyone is always plea... —    (Patient since Tue Sep 15 00:00:00 MDT 2020)

My eye exam was great. Everyone is always pleasant and nice when I am there and Dr. Birtwhistle always listens to and answers all my questions.


StarStarStarStarStar The doctor took the time to explain everything ... —    (Patient since Thu May 13 00:00:00 MDT 2021)

The doctor took the time to explain everything in detail.


StarStarStarStarStar Another positive annual eye exam experience —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

Check-In staff was nice and helpful. Dr. Birtwhistle is always very engaging, transparent about what he is doing, and provides great and simple explanations when discussing exam results or just general eye/vision topics. He is also very proactive about sharing alternatives to treatments, eyewear, and contact options.


StarStarStarStarStar ... —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

Great appt. Dr B is always very informative and thorough. Answers all my questions and provides great care. He is very personable as well. The staff does a great job. I’m very pleased with my care.


StarStarStarStarStar My name is Margita. But I go by Gita. Please co... —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

My name is Margita. But I go by Gita. Please correct this in my file. I was very happy w my first mtg. w Dr. Shah. She was very kind and warm. She took great care of me. Also, James did a great job finding me a new pair of glasses. Can’t wait to get them!! Thank you.


StarStarStarStarStar Very helpful  —    (Patient since Thu Aug 11 00:00:00 MDT 2022)

Very helpful and informative


StarStarStarStarStar Another great visit...but something happened!  —    (Patient since Thu Jul 08 00:00:00 MDT 2021)

Had a great experience as always. Dr. Turner is the consummate professional. I did suffer a little bit of a setback when the optician scratched the lens of my glasses with her adjustment tool. I can rate 5 stars for Dr. Turner, but not so much for the rest of my experience.


StarStarStarStarStar Efficient Exam/Testing - Thorough Explanation —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

Exam and testing process very efficient. Dr. Birtwhistle has great "bed side" manners, explains things thoroughly, in an easy to understand manner, and never makes me feel rushed.


StarStarStarStarStar  —    (Patient since Wed Sep 01 00:00:00 MDT 2021)

I saw Dr.Birdwhistle yesterday for my annual checkup. For many years was patient of Dr. Lopez recently retired. It was clear Dr. Birdwhistle had spent considerable time getting familiar with my history before seeing me. Gave me confidence in the Dr. and his recommendations. Quite through in his examination and took time to explain everything to me.


StarStarStarStarStar Dr Imler —    (Patient since Fri Aug 21 00:00:00 MDT 2020)

Dr Imler is great, takes time to talk through any concerns, gives solid guidance, and explains each step and result clearly.


StarStarStarStarStar Expert, efficient, professional care at PV!! I... —    (Patient since Mon Aug 10 00:00:00 MDT 2020)

Expert, efficient, professional care at PV!! I’ve been a loyal patient at PV for over 25 years and always recommend it to everyone. Dr Birdwhistle is especially informative and up-to-date!


StarStarStarStarStar Absolutely loved my first visit!Dr.Shah was fa... —    (Patient since Thu Aug 25 00:00:00 MDT 2022)

Absolutely loved my first visit! Dr.Shah was fabulous!


StarStarStarStarStar As always, I felt welcomed, valued, and thoroug... —    (Patient since Wed Aug 25 00:00:00 MDT 2021)

As always, I felt welcomed, valued, and thoroughly informed about the what’s and whys of my visit. Unlike so many of my other healthcare experiences, no one was in a hurry to “process” me, and no rush to judgment on what I should do to improve my vision.


StarStarStarStarStar Excellence!!  —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Just excellent!! From welcoming, to a very short wait, to multiple exams, my experience was perfection. Dr. Birtwhistle is one of those doctors who ooze caring. He took the time to patiently answer my questions and concerns with thorough and simple explanations of the biology of my eyes. The frame selection was pretty extensive, and I found the ones I liked almost immediately. Great value for a thorough exam!


StarStarStarStarStar Dr. Turner was a superb diagnostician and expla... —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Dr. Turner was a superb diagnostician and explained my condition thoroughly


StarStarStarStarStar Dr. Turner (Fishers Progressive Eye Care)  —    (Patient since Tue Jun 29 00:00:00 MDT 2021)

Dr. Turner was extremely informative. He was very thorough and explained everything. He even showed my photos on the computer and talked through what/why he was examining. I appreciated him taking time to educate, which is something that is being missed in our rushed world of healthcare. The office staff was kind. The office was clean.


StarStarStarStarStar Antonio was very thorough, knowledgeable and pr... —    (Patient since Sat Aug 20 00:00:00 MDT 2022)

Antonio was very thorough, knowledgeable and professional. He explained everything in detail and wanted to be sure that I understood my options. Thanks


StarStarStarStarStar I had a very good experience at my annual visit... —    (Patient since Mon Aug 10 00:00:00 MDT 2020)

I had a very good experience at my annual visit at Progressive Eyecare. The office staff greeted me & filled out my medical forms. The tech who helped with my vision tests was very nice & knowledgeable. Later I saw Dr. Birtwhistle for my annual appointment. He answered all my questions.


StarStarStarStarStar Dr. Burtwhistle was as always great! Answered ... —    (Patient since Thu Jul 08 00:00:00 MDT 2021)

Dr. Burtwhistle was as always great! Answered each of my questions and was very caring. The tech was also great before I saw Dr. Burtwhistle. I ordered new lenses afterward with Carolyn, and she seemed to be a little discombobulated. I couldn’t tell if she felt well, but it seemed like she was having an off day. Other than that, all went well!


StarStarStarStarStar Good appointment, thorough. —    (Patient since Mon Jul 13 00:00:00 MDT 2020)

Good appointment, thorough.


StarStarStarStarStar Wonderful experience, everyone I came in contac... —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

Wonderful experience, everyone I came in contact with was delightful.


StarStarStarStarStar Professional and friendly staff. Have been a pa... —    (Patient since Mon Aug 08 00:00:00 MDT 2022)

Professional and friendly staff. Have been a patient since 1995


StarStarStarStarStar Enjoy working with Dr Turner over the years!!! ... —    (Patient since Mon Aug 16 00:00:00 MDT 2021)

Enjoy working with Dr Turner over the years!!! Everyone is very courteous and helpful.


StarStarStarStarStar Doctor Turner is great! —    (Patient since Tue Aug 10 00:00:00 MDT 2021)

Doctor Turner is great. He is thorough and answers any and all questions. He explains everything in ways that are easy to understand. He's also very friendly and professional.


StarStarStarStarStar Everyone is very friendly and thorough.  —    (Patient since Sat Aug 01 00:00:00 MDT 2020)

Everyone is very friendly and thorough.


StarStarStarStarStar Focused care...never rushed —    (Patient since Mon Jun 15 00:00:00 MDT 2020)

I receive great care from the Progressive staff and never feel as if I'm being rushed through an exam.


StarStarStarStarStar My most recent visit was a follow up appointmen... —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

My most recent visit was a follow up appointment after cataract surgery. I had so many questions and concerns when I walked into the office. When I walked out, I had all the information and reassurance I had hoped for. Thank you for your patience, Dr. Birtwhistle!


StarStarStarStarStar  —    (Patient since Thu Mar 18 00:00:00 MDT 2021)

Appreciate the care and concern I receive from the team of eye care experts! They are the best!!!


StarStarStarStarStar Highly Recommend  —    (Patient since Thu Jun 11 00:00:00 MDT 2020)

I appreciate that all of my questions were answered and explained with care and patience. Thank you Dr. Turner.


StarStarStarStarStar Great place to get eye care —    (Patient since Wed Jun 29 00:00:00 MDT 2022)

Great place to get eye care


StarStarStarStarNo Star Great exam but disappointed I couldn't get in w... —    (Patient since Thu Aug 12 00:00:00 MDT 2021)

Great exam but disappointed I couldn't get in when I was having the most problems. The doctor said it would have been helpful if he had examined me at the time of the issue.


StarStarStarStarStar Many thanks for a truly thorough examination. ... —    (Patient since Mon May 24 00:00:00 MDT 2021)

Many thanks for a truly thorough examination. Dr. Birtwhistle and your staff are knowledgeable, professional and friendly.


StarStarStarStarStar Matt —    (Patient since Mon May 04 00:00:00 MDT 2020)

Dr. Turner is hands down one of the best, if not the best Optometrists in the state of Indiana. His professionalism is second to none.


StarStarStarStarStar Dr. Turner does a good job of explaining ocular... —    (Patient since Thu Jun 09 00:00:00 MDT 2022)

Dr. Turner does a good job of explaining ocular health. He is personable and seems to really enjoy his job.


StarStarStarStarStar Great experience at the Progressive EyeCare  —    (Patient since Tue Jul 13 00:00:00 MDT 2021)

I have been using Progressive EyeCare for many years. All the eye doctors there are very good. My recent appointment with Dr. Tim Birtwhistle was a great experience. He is very patient and thorough in my eye exam. Answered all my questions. I never felt rushed. The office staff and assistant are also very friendly.


StarStarStarStarStar Ask Dr. Birtwhistle about his sock collection 😉 —    (Patient since Tue Jul 13 00:00:00 MDT 2021)

This is just a great place to have your eyes checked and glasses prescribed. I see Dr. Birtwhistle and he is the greatest. He and his staff are extremely thorough , have state-of-art equipment and everyone is knowledgeable and friendly. Most importantly I have never felt rushed and Dr. Birtwhistle takes the time to answer any and all questions that I may have in a thorough and concise way that is easily understood.


StarStarStarStarStar Dr. Antonio Turner & staff are awesome —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

Dr. Antonio Turner & staff are awesome


StarStarStarStarStar Always Great! —    (Patient since Tue May 26 00:00:00 MDT 2020)

I've been a patient with Dr. Birtwhistle for many years and he's always taken great care of my eyes, explaining everything he's doing during the exam and letting me know what he'll be looking for as I age.


StarStarStarStarStar Appreciate the consultation concerning my eye i... —    (Patient since Tue Aug 24 00:00:00 MDT 2021)

Appreciate the consultation concerning my eye issues. Time was spent in listening and doing eye examine.


StarStarStarStarStar Dr. Turner is great! He takes time to listen ... —    (Patient since Mon May 10 00:00:00 MDT 2021)

Dr. Turner is great! He takes time to listen and gives thoughtful advice.


StarStarStarStarStar Great office! Compassionate caring Doctor and ... —    (Patient since Thu Feb 11 00:00:00 MST 2021)

Great office! Compassionate caring Doctor and staff!


StarNo StarNo StarNo StarNo Star Terrible service, was hung up on with out retur... —    (Patient since Tue Mar 30 00:00:00 MDT 2021)

Terrible service, was hung up on with out return call. Office manager said Dr Birtwistle was too busy to try to remedy..


StarStarStarStarStar The staff and doctor were excellent and helped ... —    (Patient since Tue May 24 00:00:00 MDT 2022)

The staff and doctor were excellent and helped me resolve my eye issue needs quickly and accurately.


StarStarStarStarStar Courteous and knowledgeable staff. My appointme... —    (Patient since Mon Aug 08 00:00:00 MDT 2022)

Courteous and knowledgeable staff. My appointment started on time. Dr Imler, as always, explained what she was doing and answered my questions/concerns in lay terms that I understood.


StarStarStarStarStar Welcoming and Enjoyable  —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

If going to appointments could be enjoyable, I would say going to Progressive Eye Care in Fishers, Indiana definitely meets that description. Dr. Stacie Imler is one of the most personable, friendly, and knowledgeable doctors that I have had. She’s so welcoming whenever I see her. As we left the office, this past Friday, I told my husband, “ I just love seeing her (Dr. Imler)”. I would highly recommend this office to anyone needing eye care.


StarStarStarStarStar Always personal and very accurate on making sur... —    (Patient since Thu Apr 08 00:00:00 MDT 2021)

Always personal and very accurate on making sure you’re comfortable with your prescription and while been seen.


StarStarStarStarStar Excellent service. Dr. Birtwhistle is very know... —    (Patient since Tue May 17 00:00:00 MDT 2022)

Excellent service. Dr. Birtwhistle is very knowledgeable and professional and cares about his patients. All staff members were available to help me navigate through the process of the exam and choosing a new pair of glasses.


StarStarStarStarStar I had a great experience at Progressive Eyecare... —    (Patient since Thu May 12 00:00:00 MDT 2022)

I had a great experience at Progressive Eyecare. I have been going here for over a decade and will continue. I saw Dr. Birtwhistle and felt like a had a very personalized experience that was thorough and professional. The staff has always been very helpful and prompt when I have had things like broken glasses that needed immediate attention.


StarStarStarStarStar Progressive Eye Care--Long time client —    (Patient since Fri May 07 00:00:00 MDT 2021)

Super happy with the expertise and speed at which they work. They answer all questions thoroughly and I love how they use technology. Highly recommend them for any type of new customer.


StarStarStarStarStar Progressive Eyecare, very good high skill docto... —    (Patient since Tue May 19 00:00:00 MDT 2020)

Progressive Eyecare, very good high skill doctor, very professional front desk office people and financial expert, I have been in this eye doctor office many years and get good taking care of my eyes.


StarStarStarStarStar Very happy except for price of lenses. —    (Patient since Thu Nov 19 00:00:00 MST 2020)

Very happy with everything associated with the service, except the price. My lenses alone cost $400, and everyone I have checked with assures me that is much more than I should have paid.


StarStarStarStarStar Everyone is very friendly. I got in and out qu... —    (Patient since Tue Feb 02 00:00:00 MST 2021)

Everyone is very friendly. I got in and out quickly.


StarStarStarStarStar Dr. Turner was courteous, kind, informative, an... —    (Patient since Sat Feb 06 00:00:00 MST 2021)

Dr. Turner was courteous, kind, informative, and professional in every sense during my last visit. It is refreshing to interact with a medical professional as dedicated to his patients and the field of optometry at large as Dr. Turner. I would highly recommend the folks at Progressive Eyecare and Eyewear to anyone in the greater Indianapolis area.


StarStarStarStarStar Front desk needs improvement —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

I was pleased with the Dr and the eye staff, but unimpressed by the front desk/admin staff. They asked if I wanted to eye mapping that is $40 not covered by insurance and I said "No thank you" and she proceeded to mark yes on my paperwork, I didn't say anything figuring it was something different. Then the tech followed to paperwork and did the test anyways. I also handed over my eyemed insurance and the lady asked for my medical insurance instead so I gave her that and didn't question it. When I went to checkout I was charged $118. I thought it seemed like a lot, but again I didn't question it thinking I'd just look at the receipt after, but the receipt they gave me wasn't itemized so now I have to call Progressive and get an itemized receipt and get them to use my eyemed insurance. I wish I would learn to say something in the moment instead of just thinking that because I'm young, I'm probably wrong because it would've saved me a big hassle.


StarStarStarStarStar Great compassionate doctors and staff  —    (Patient since Thu Feb 11 00:00:00 MST 2021)

Great compassionate doctors and staff


StarStarStarStarStar Great visit All staff, especially Dr B are ou... —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

Great visit All staff, especially Dr B are outstanding. I called in the morning with a concern and was seen early afternoon. Lots of information and reassurance about my concern.


StarStarNo StarNo StarNo Star The eye exam was fine. No complaints. Afterward... —    (Patient since Tue Apr 19 00:00:00 MDT 2022)

The eye exam was fine. No complaints. Afterwards, however, I was frustrated. First, I had to wait because another customer had to come from another location because no one showed up there. Not his fault, but I had to wait while he was helped. Then the laptop wasn't working so the person helping me could not answer my questions about the prices she was quoting. She was the only person there. She offered to call me back once the computers were up. It's been two days now and no call. I plan to take my prescription elsewhere now due to this poor service following my exam. I don't care if you're short staffed. That's not my fault. No one followed up as promised. I've been forgotten.


StarStarStarStarStar I have always been pleased with Progressive Eye... —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

I have always been pleased with Progressive Eyesore. Dr. Birtwhistle is great and I would highly recommend him.


StarStarStarStarStar Professionalism  —    (Patient since Tue Apr 20 00:00:00 MDT 2021)

Very professional team!!!


StarStarStarStarStar Friendly Environment —    (Patient since Fri Apr 15 00:00:00 MDT 2022)

Very friendly. Treats as if we are their family.


StarStarStarStarStar LOVE the entire team at Progressive Eyecare and... —    (Patient since Thu Jan 28 00:00:00 MST 2021)

LOVE the entire team at Progressive Eyecare and Eyewear. They are professional, courteous, and very helpful in finding the perfect glasses that fit your style, face, and features. They are 5-stars all the way. Dr. Reshma is an amazing doctor. She is thorough and helpful in guiding you in your eye...care! Thank you all for making my appointments comfortable.


StarStarStarStarStar Always a great experience.  —    (Patient since Thu Aug 13 00:00:00 MDT 2020)

Always a great experience.


StarStarStarStarNo Star Dr. Antonio was wonderful and very thorough! T... —    (Patient since Tue Mar 29 00:00:00 MDT 2022)

Dr. Antonio was wonderful and very thorough! The technician left much to be desired who did the actual tests before seeing the doctor. She was short and not very kind or friendly at all. She was working on Tuesday am.


StarStarStarStarStar Dr. Turner is AWESOME, knowledgeable, and the b... —    (Patient since Thu Mar 04 00:00:00 MST 2021)

Dr. Turner is AWESOME, knowledgeable, and the best in the city!


StarStarStarStarStar Mrs  —    (Patient since Mon Mar 21 00:00:00 MDT 2022)

Well done with caring and new technology


StarStarStarStarStar Dr. Turner and the staff at Progressive are inc... —    (Patient since Mon Oct 05 00:00:00 MDT 2020)

Dr. Turner and the staff at Progressive are incredibly kind and helpful during every visit. I highly recommend them.


StarStarStarStarStar Outstanding customer service!! —    (Patient since Mon Apr 12 00:00:00 MDT 2021)

Outstanding customer service!!


StarStarStarStarStar Dr. Shah is awesome.  —    (Patient since Thu Mar 17 00:00:00 MDT 2022)

Dr. Shah is awesome. The staff seem capable and pleasant.


StarStarStarStarStar  —    (Patient since Wed Dec 02 00:00:00 MST 2020)

5 star rating. Great service.


StarStarStarStarStar Dr. Imler and staff do a fantastic job. We've b... —    (Patient since Fri Mar 03 00:00:00 MST 2023)

Dr. Imler and staff do a fantastic job. We've been coming for years and hope to be coming for years to come. The staff is easy to get along with and are generally able to answer questions quickly. Those questions they can't immediately answer, they are very quick to get back with you. I feel that my eye exam was thorough. Dr Imler was able to explain the findings and presented some options and answer questions. I'm not a medical type, so I ask a lot of questions and she was able to help me understand what is/was going on. I'm very grateful for that.


StarStarStarStarStar Dr. Turner is great! —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Dr. Turner is a fantastic, knowledgeable doctor who knows just how to relate to my teenage son. We love seeing him!!


StarStarStarStarStar Dr. Emler is amazing! —    (Patient since Tue Jan 24 00:00:00 MST 2023)

I love receiving my optometry service at Progressive EyeCare! The wait is always short, staff are friendly, and it is evident my preferred optometrist, Dr. Emler truly cares for her patients. She has wonderful bedside manner, makes you feel seen, and takes the time to explain things so you understand the exam. I would highly recommend.


StarStarStarStarStar A great experience! Very helpful, great staff, ... —    (Patient since Thu Mar 10 00:00:00 MST 2022)

A great experience! Very helpful, great staff, great eye care. Kind, friendly, helpful eye care group. I have found my eye care solution.


StarStarStarStarStar Wonderful as always! Always friendly and very t... —    (Patient since Wed May 05 00:00:00 MDT 2021)

Wonderful as always! Always friendly and very thorough.


StarStarStarStarStar Fantastic Staff —    (Patient since Wed Dec 08 00:00:00 MST 2021)

I am, as always very please with the staff at Progressive Eye Care and Eye Wear. Dr. Turner gave me a good exam and a good report after having cataract surgery on both of my eyes.


StarStarStarStarStar Dr. Birtwhistle is wonderful. My husband and I ... —    (Patient since Wed Feb 23 00:00:00 MST 2022)

Dr. Birtwhistle is wonderful. My husband and I both love him.


StarStarStarStarStar Dr Turner is Amazing. I have been recommending ... —    (Patient since Mon Sep 21 00:00:00 MDT 2020)

Dr Turner is Amazing. I have been recommending him to everyone.


StarStarStarStarStar We had great experience with Dr. Burtwhistle a... —    (Patient since Mon Jul 06 00:00:00 MDT 2020)

We had great experience with Dr. Burtwhistle and the office staffs. If you are looking for a new eye doctor, this is the place to go.


StarStarStarStarStar Always do a great job and get you in and out in... —    (Patient since Thu Jan 19 00:00:00 MST 2023)

Always do a great job and get you in and out in a timely manner.


StarStarStarStarStar Great eye doctor  —    (Patient since Thu Feb 10 00:00:00 MST 2022)

Great customer service, was super quick experience, got my eyes checked and finally got a diagnose on something I knew was an issue for awhile! Great staff too! Clean office space and the eye doctor was really helpful and explained everything to me.


StarStarStarStarStar Dr. Turner is one of the best around! —    (Patient since Tue Aug 04 00:00:00 MDT 2020)

I’m always impressed with Dr. Turner. He’s extremely thorough, informative, and gives me wonderful information on where I am, where I should be within the next 5-7 years, and how to keep my eyes healthy. As long as he’s at Progressive, I’ll be a patient.


StarStarStarStarStar Dr. Shah was fantastic! However, scheduling my... —    (Patient since Wed Oct 07 00:00:00 MDT 2020)

Dr. Shah was fantastic! However, scheduling my annual appointment was a challenge. I emailed an appointment request a couple of weeks ago. Having received no response, I went to the website to schedule. I picked a date, time and selected Dr. Shah. When I arrived for my appointment several days later, the staff did not have anything in the system for my appointment. Frustrating for sure. Once my appointment commenced, the experience was wonderful. However, the lead up to the appointment was lacking.


StarStarStarStarStar I have been using Progressive for close to 20 y... —    (Patient since Tue Feb 15 00:00:00 MST 2022)

I have been using Progressive for close to 20 years. Not once have I had any complaints from the staff or the business personnel. They have always treated me with the utmost respect and as a customer, this is very important to me when looking at professional services.


StarStarStarStarNo Star Nice staff, good selection of eyewear  —    (Patient since Thu Feb 10 00:00:00 MST 2022)

Nice staff, good selection of eyewear


StarStarStarStarStar Great exam. But, I was supposed to be referred ... —    (Patient since Mon Apr 12 00:00:00 MDT 2021)

Great exam. But, I was supposed to be referred to Dr. Lombardo Thursday. Did not happen. I called Friday and was told I would get a return call, which I did not. Monday I will attempt to call Dr. Lombardo, myself.


StarStarStarStarStar The folks who work at PE are pleasant, friendly... —    (Patient since Thu Feb 09 00:00:00 MST 2023)

The folks who work at PE are pleasant, friendly, and efficient. Checking in was quick and easy as I am a patient of long standing. The equipment is state-of-the-art. Eustacia Imler, O.D. went through my tests and explained everything. I think I was in-and-out in 45 minutes or less.


StarStarStarStarStar Great Experience. The exam was thorough. The ... —    (Patient since Fri Feb 04 00:00:00 MST 2022)

Great Experience. The exam was thorough. The people were nice. Overall great experience.


StarStarStarStarStar My appt with Dr. Birtwhistle was great today. ... —    (Patient since Mon Sep 28 00:00:00 MDT 2020)

My appt with Dr. Birtwhistle was great today. I was quickly checked in and had a very small wait to see the doctor. My tech took a retina scan and was thoughtful in explaining each step. My prescription had changed a bit. I talked to the tech about ordering new frames and new prescription for them. Overal great appt and nice feeling that I am getting great eye care!


StarStarStarStarStar Very welcoming and professional staff —    (Patient since Thu Feb 11 00:00:00 MST 2021)

Very welcoming and professional staff


StarStarStarStarStar Thank you for scheduling me for emergency care.... —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

Thank you for scheduling me for emergency care. Dr Turner was great!


StarStarStarStarStar It is always a pleasure being seen by Dr. Birtw... —    (Patient since Fri Dec 04 00:00:00 MST 2020)

It is always a pleasure being seen by Dr. Birtwhistle. He takes all the time needed to ensure that all areas of vision care are addressed and treats me as an individual. He definitely cares about my health.


StarStarStarStarStar A big fan —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

My doctor is always upbeat, thorough and engaging. I have a high level of trust in him and have told many others about my positive experiences.


StarStarStarStarStar Fast & Easy —    (Patient since Mon Dec 14 00:00:00 MST 2020)

My appointment was easy to schedule, my visit was on-time and friendly, and I wasn't pressured to buy anything I didn't need.


StarStarStarStarStar Physician and staff were very pleasant and prof... —    (Patient since Wed Jan 25 00:00:00 MST 2023)

Physician and staff were very pleasant and professional.


StarStarStarStarNo Star I saw Dr. Turner at the Fishers location for an... —    (Patient since Mon Jan 03 00:00:00 MST 2022)

I saw Dr. Turner at the Fishers location for an appointment. My visit with Dr. Turner was excellent. He was extremely informative and answered all of my questions. Everyone at the Fishers location was incredibly professional, friendly and knowledgeable. However, I went to the 82nd Street location to look at additional frames and was completely ignored by staff who assists with eyeglasses. there. When I arrived, the receptionist was friendly. I explained that I had been to the Fishers location and wanted to look at more frames. She said the staff person was with someone at the moment and could help me when she was finished. Once the she was finished with the party she was helping, she walked back over to her area and not once did she ask if she could help me. I went over to ask her a question about the location of titanium frames. She said they were all mixed in and turned away, not offering to help me find them. She then went over and sat next to the receptionist and they just sat there chatting with each other for the next 10 minutes while I looked around on my own. There were no other customers in the store at that time, so there was absolutely no excuse for the lack of assistance. It was quite obvious she had no intention of even offering to help. My intent was to purchase 2 pairs of glasses from them, but I will never go to that location again after being treated so rudely and ignored. Management needs to retrain their staff at that location on how to treat customers.


StarStarStarStarStar DR. IMLER  —    (Patient since Tue Jan 24 00:00:00 MST 2023)

DR. IMLER IS AN OUTSTANDING OPTOMETRIST AS SHE WAS NOT ONLY PROFESSIONAL BUT CARING AND UNDERSTNADING TO MY QUESTIONS AND CONCERNS . VERY MUCH APPRECIATED!!!


StarStarStarStarStar Had a very pleasant visit. I was nervous since ... —    (Patient since Mon Dec 20 00:00:00 MST 2021)

Had a very pleasant visit. I was nervous since it was my first time. I had only had one optometrist for years.


StarStarStarStarStar Dr. Tim Birtwhistle and staff are very skilled... —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

Dr. Tim Birtwhistle and his staff are very skilled in their profession! I feel reassured that the recent floater developed in my right eye will resolve itself.


StarStarStarStarStar Wonderful experience  —    (Patient since Wed Jan 06 00:00:00 MST 2021)

Great people. I did not have to wait and thes exam was pleasant.


StarStarStarStarStar The best in the business. I have been a loyal c... —    (Patient since Mon Nov 02 00:00:00 MST 2020)

The best in the business. I have been a loyal customer for many years because Progressive Eyecare provides the best care. Time and attention is given to you to address and resolve concerns.


StarStarStarStarStar My new contact fits perfectly and the strength ... —    (Patient since Fri Oct 09 00:00:00 MDT 2020)

My new contact fits perfectly and the strength is just right! Thanks for taking care of exchanging the left contact!!


StarStarStarStarStar  —    (Patient since Mon Nov 22 00:00:00 MST 2021)

I have gone here for years and it is always a good experience.


StarStarStarStarStar As always. Excellent service and attention fro... —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

As always. Excellent service and attention from the progressive team.


StarStarStarStarStar Had a great experience as always!! Highly recom... —    (Patient since Thu Sep 17 00:00:00 MDT 2020)

Had a great experience as always!! Highly recommend!!


StarStarStarStarStar Very good care by dr birtwistle went back next ... —    (Patient since Tue Nov 30 00:00:00 MST 2021)

Very good care by dr birtwistle went back next morning to get fitted for glasses that was well done by your fitter


StarStarNo StarNo StarNo Star doctor retired —    (Patient since Tue Aug 18 00:00:00 MDT 2020)

My doctor retired so I'll probably look for a new doctor closer to me because I absolutely hate the Fishers location - it's hard to get to, no parking on street and the entrance is street side so it can be a long cold windy walk to get to the office.


StarStarStarStarStar I'm in good hands with friendly and knowledgeab... —    (Patient since Thu Nov 11 00:00:00 MST 2021)

I'm in good hands with friendly and knowledgeable people.


StarStarStarStarStar The staff worked me in on a busy Friday to chec... —    (Patient since Fri Jan 27 00:00:00 MST 2023)

The staff worked me in on a busy Friday to check a broken blood vessel. I was grateful to have my eye examined before the weekend.


StarStarStarStarStar James w Gordon dds —    (Patient since Tue Oct 20 00:00:00 MDT 2020)

Great experience friendly staff and great Doc.


StarStarStarStarStar Dr, Birtwhistle is very professional, thorough,... —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

Dr, Birtwhistle is very professional, thorough, and personable. I highly recommend him and his practice.


StarStarStarStarStar Very quick, professional, and friendly staff! ... —    (Patient since Wed Nov 02 00:00:00 MDT 2022)

Very quick, professional, and friendly staff!


StarStarStarStarStar A Happy Visit —    (Patient since Wed Oct 27 00:00:00 MDT 2021)

Meeting with Dr. Turner was a pleasure especially since I skipped my visit last year. It was made more enjoyable after he delivered the info that my vision was unchanged, music to the ears of someone who is a month away from turning 80 (do you believe it?). He prescribed a medication to treat my macular degeneration and I'll start on that tomorrow. From reading the reviews, this might help this condition. On checking out, the lovely lady behind the desk saw me cleaning my dark glasses by rubbing them on my shirt and she flew over to get me a bottle of lens cleaner and a cloth. I really appreciated this jesture. Hope I'm around next year for my refraction.


StarStarStarStarStar Progressive Eyecare does a fantastic job taking... —    (Patient since Mon Oct 05 00:00:00 MDT 2020)

Progressive Eyecare does a fantastic job taking care of patients and having proper covid protocols in place. Dr. Turner is the best and I am grateful to have an Optometrist that is trustworthy and takes his time to listen to your questions and concerns. My only wish is that the office took my insurance.


StarStarStarStarStar The entire team here is very friendly and capab... —    (Patient since Fri Sep 25 00:00:00 MDT 2020)

The entire team here is very friendly and capable. They keep to the schedule, are thorough with explanations, and always answer all of my questions.


StarStarStarStarStar Excellent service from tech and Dr. didn’t have... —    (Patient since Wed Sep 14 00:00:00 MDT 2022)

Excellent service from tech and Dr. didn’t have to wait too long to be seen. I was disappointed in selection of eyeglass frames. Am looking for larger, bolder frames. I think I found one pair that was black.


StarStarStarStarStar Eye care visit —    (Patient since Mon Apr 05 00:00:00 MDT 2021)

Dr Turner is Always caring for your eyes needs and Dr. Turner is very intuitive with his patient. He will explain the problem to you and ask if you if have any questions and Lisa is very Friendly and caring for your eye needs.


StarStarStarStarStar Cathy Herridge —    (Patient since Tue Jul 07 00:00:00 MDT 2020)

My daughter had an eye emergency yesterday & Dr. Turner worked her in as there was 1 emergency appointment open end of day. We were getting ready to leave out of town for vacation. We are beyond grateful to get in before we left. We had not seen Dr. Turner before yesterday. He is FABULOUS, diagnosed quickly, so kind, gave great instructions on how to treat eye problem. We would HIGHLY recommend Dr.Turner - the BEST!!!


StarStarStarStarStar I have been a patient for 25+ years! —    (Patient since Tue Sep 01 00:00:00 MDT 2020)

I have been a patient of Progressive Eyewear for over 25 years! There have been many changes over the years; however, it continues to be a great place for eyecare. Wouldn't even consider going anywhere else.


StarStarStarStarStar Everyone was fantastic. First time I saw Dr. ... —    (Patient since Thu Sep 30 00:00:00 MDT 2021)

Everyone was fantastic. First time I saw Dr. Turner . He was thorough, thoughtful and explained everything. I would highly recommend them.


StarStarStarStarStar I have always had a wonderful experience at Pro... —    (Patient since Wed Sep 08 00:00:00 MDT 2021)

I have always had a wonderful experience at Progressive Eye Care. I trust the care they provide for my eyes and have had great help in choosing glasses that look great and are affordable.


StarStarStarStarStar Dr. Birtwhistle is great! —    (Patient since Wed Mar 31 00:00:00 MDT 2021)

Dr. Birtwhistle is great!


StarStarStarStarNo Star My only question was…why was I required to pay ... —    (Patient since Mon Sep 14 00:00:00 MDT 2020)

My only question was…why was I required to pay for a contact exam when I told the receptionist I didn’t need contacts. Also nothing different was done during the exam…confusing. Extra $60, not sure why?


StarStarStarStarStar Excellent Service —    (Patient since Mon Sep 13 00:00:00 MDT 2021)

Every step of the process from finding a doctor, location, and time was seamless. The staff was friendly and welcoming and Dr. Turner is simply amazing. He breaks everything down so you understand and goes over any and all questions.


StarStarStarStarStar I had a great appointment as usual. Great care ... —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

I had a great appointment as usual. Great care and service.


StarStarStarStarStar As always was very pleased with the service pro... —    (Patient since Fri Sep 10 00:00:00 MDT 2021)

As always was very pleased with the service provided. One of the front desk persons could be more pleasant and welcoming.


StarStarStarStarStar My experience was very good. Thank you for your... —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

My experience was very good. Thank you for your professional attention to my eye care!


StarStarStarStarStar Antonio was my contact person and was efficient... —    (Patient since Thu Aug 26 00:00:00 MDT 2021)

Antonio was my contact person and was efficient, effective, and very good


StarStarStarStarStar Dr. Shah was great. This was my first time to ... —    (Patient since Wed Aug 25 00:00:00 MDT 2021)

Dr. Shah was great. This was my first time to be seen as her patient. Dr. Shah is thorough, caring and efficient. She explained the results of my eye exam.


StarStarStarStarStar Good feedback about my eye issues and new advic... —    (Patient since Tue Aug 24 00:00:00 MDT 2021)

Good feedback about my eye issues and new advice. Appreciated their new pricing in second pair of glasses.


StarStarStarStarStar Always a pleasure. Staff is kind and efficient.... —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

Always a pleasure. Staff is kind and efficient. Have been going here for years and can't imagine finding a better option. Proactive is without a doubt a great option for your eye care and I would bet if you are in the market for new employment my gut tells me this would be a fabulous place to work!


StarStarStarStarStar Excellent, professional service. All questions... —    (Patient since Mon Aug 10 00:00:00 MDT 2020)

Excellent, professional service. All questions answered to a “T” … thank you! (25-year client)


StarStarStarStarStar Dr. Birtwhistle and all the staff were great.  —    (Patient since Fri Jun 18 00:00:00 MDT 2021)

Dr. Birtwhistle and all the staff were great.


StarStarStarStarStar Emily and the other young lady at the reception... —    (Patient since Mon Jun 08 00:00:00 MDT 2020)

Emily and the other young lady at the reception desk were friendly and efficient. Barb did a great job with my testing and Dr. Birtwhistle was his usual jovial yet professional self.


StarStarStarStarStar Pleasant and professional. —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

Pleasant and professional. Always enjoy talkiing with Dr. Birtwhistle, staff is great, always the latest technology. I have every confidence in his examination and treatment. We drive quite a distance to continue going to Progressive.


StarStarStarStarStar Dr Turner is exceptional!  —    (Patient since Mon Aug 16 00:00:00 MDT 2021)

Dr Turner is exceptional!


StarStarStarStarNo Star Everyone is very friendly and helpful. —    (Patient since Sat Aug 01 00:00:00 MDT 2020)

Everyone is very friendly and helpful.


StarStarStarStarStar Katie —    (Patient since Wed Aug 04 00:00:00 MDT 2021)

Very good experience at Progressive Eyecare. The staff was all very friendly. Dr Shah was great about explaining everything she was doing and the reason behind and what was shown in the retinal screening. Alyssa was very helpful in picking out frames for my son who was getting glasses for the first time. I'm overwhelmed with their selection of different frames, but she easily helped us to narrow it down with good recommendations about what looked good on my son and was in the price range we wanted to spend. Would recommend!


StarStarStarStarStar Consistently high quality and prompt eye care. ... —    (Patient since Tue Sep 01 00:00:00 MDT 2020)

Consistently high quality and prompt eye care. Glad they are conveniently available in Fishers.


StarStarStarStarStar Dr Imler was very thorough and took a lot of ti... —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

Dr Imler was very thorough and took a lot of time with me. She has great manner with people. She answered all my questions, and was good to listen to my concerns . The office staff also were helpful!


StarStarStarStarStar Dr. Imler is wonderful! —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

Dr. Imler is wonderful. She is thorough and cares about her patients. She is always patient with me and answers my questions. I have been going to Progressive Eye for about 10 years now and every experience is always top notch.


StarStarStarStarStar Dr. Birtwhisltle  —    (Patient since Wed Jul 22 00:00:00 MDT 2020)

Dr. Birtwhisltle never rushes me and takes time to explain what is going on with my eyes. The ladies at the front desk were friendly.


StarStarStarStarStar Decades of quality eye care for our family.. —    (Patient since Fri Jul 23 00:00:00 MDT 2021)

Progressive Eyecare has provided several decades of reliable vision care for our entire family. They are friendly, efficient, and very professional.


StarStarStarStarStar I have received my eye exam and purchased my gl... —    (Patient since Thu Jul 22 00:00:00 MDT 2021)

I have received my eye exam and purchased my glasses from progressive for over 20 years. I always appreciate the attention to detail, the friendly service, and the welcoming environment.


StarStarStarStarStar Great Care! —    (Patient since Thu Jul 16 00:00:00 MDT 2020)

Dr. Britwhistle gives great care and great conversations regarding life. The nurse's are knowledgeable and they take great pride in their work. Thank you to all.


StarStarStarStarStar Excellent eye exam and review of information. A... —    (Patient since Tue Jul 20 00:00:00 MDT 2021)

Excellent eye exam and review of information. Also great help in choosing eye glasses and filling with insurance. Have been a client of Progressive Eye Care for many years. Highly recommend them


StarStarStarStarStar Wonderful eyecare!The staff I worked with are ... —    (Patient since Mon Apr 19 00:00:00 MDT 2021)

Wonderful eyecare! The staff I worked with are a very caring group.


StarStarStarStarStar Outstanding staff.  —    (Patient since Tue Jul 13 00:00:00 MDT 2021)

Outstanding staff. Thank you for a very pleasant first visit experience.


StarStarStarStarStar Bravo!!! —    (Patient since Thu Jul 02 00:00:00 MDT 2020)

Phenomenal and thorough exam!! Dr Turner, explains each and every detail about your exam. He is friendly, professional and knowledgeable!


StarStarStarStarStar Another great visit!  —    (Patient since Thu Jul 08 00:00:00 MDT 2021)

Dr. Turner took his time to explain all the tests and their implications for my eye health. I was completely comfortable with my exam. That is why I have been a patient for 22 years.


StarStarStarStarStar Friendly staff! —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

Everyone is super friendly and I appreciate all the directions and explanations given throughout the appointment.


StarStarStarStarStar Very Prompt Service and Thorough Examination —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

I arrived at Progressive just prior to my 9:00 am appointment. I was almost immediately escorted to an examination room with photos taken of my recent and unusual 'floater' that developed in my right eye. My left eye continues to have perfect vision. Dr. Birtwhistle reassured me that this 'floater' should resolve itself over the next six months or so. I am satisfied.


StarStarStarStarStar Dr. Turner 👍🏻 —    (Patient since Mon Jun 28 00:00:00 MDT 2021)

Had appointment with Dr. Turner for the first time. Went in for what I believed to be conjunctivitis and discovered that was not the case. Thrilled with the education I received about my eye health!


StarStarStarStarStar a pleasant experience in a professional setting... —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

a pleasant experience in a professional setting with very nice people. my eyes feel well protected.


StarStarStarStarStar I received competent and prompt service. Everyo... —    (Patient since Thu Jun 11 00:00:00 MDT 2020)

I received competent and prompt service. Everyone was cordial and respectful


StarStarStarStarStar Had a great experience with everyone I interact... —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

Had a great experience with everyone I interacted with.


StarStarStarStarStar Excellent experience in all regards. Courteous ... —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

Excellent experience in all regards. Courteous staff. I have been going there for years.


StarStarStarStarStar Efficient. Intelligent eye care. Thank you Dr. ... —    (Patient since Tue Jul 07 00:00:00 MDT 2020)

Efficient. Intelligent eye care. Thank you Dr. Imler


StarStarStarStarStar Popular strip mall location, Very accessible fi... —    (Patient since Thu Jun 30 00:00:00 MDT 2022)

Popular strip mall location, Very accessible first floor. Attractive decor. Modern testing equipment. Smart & personable doctor. Looked at new frames; they ordered a color from a supplier.


StarStarStarStarStar Always a great experience at Progressive Eyecar... —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

Always a great experience at Progressive Eyecare! Friendly and highly skilled people, clean and attractive store, modern testing equipment. I’ve been coming here for years. Always impressed.


StarStarStarStarStar Fantastic Experience! —    (Patient since Thu Jun 10 00:00:00 MDT 2021)

My provider was Dr. Turner and he was great - very thorough in explaining all aspects of the exam, without wasting time; we made a plan for future eye care that is attainable and exciting. Truthfully, everyone on staff was friendly and professional - I was greeted and seen right away with very little wait and appreciated their extra measures that are in place for health and safety. I feel very comfortable making this our family's dedicated eye care facitly!


StarStarStarStarStar Great service.  —    (Patient since Thu Jun 10 00:00:00 MDT 2021)

Thorough exam. Great service. I have been a patient for a long time and they are very good.


StarStarStarStarStar Very thorough and informative —    (Patient since Wed Jun 09 00:00:00 MDT 2021)

Very thorough and informative


StarStarStarStarStar Very professional and patient-centered.  —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

As always this was a very professional visit. I was greeted promptly by he front office personnel. Everyone wore masks. They took my medical insurance card and noted a minor change. I was taken back for the technical part of the exam shortly after. Dr. Birtwhistle spent time and care listening to my concerns, answering my questions, and carefully examinining my eyes.


StarStarStarStarStar Very friendly staff.  —    (Patient since Fri Jun 04 00:00:00 MDT 2021)

Very friendly staff. Dr. Birtwhistle explained things about my eye that I haven't heard from the multitude of Doctors I have seen in the 36 years I've had this condition. Instilled a sense of calming confidence in me selecting Progressive Eye Care.


StarStarStarStarStar Excellent vision care! —    (Patient since Mon Apr 19 00:00:00 MDT 2021)

Progressive Eyecare has been my vision healthcare provider for many years. I have always been very happy with their services. They do not rush through the appointments and answer ALL my questions. I would recommend them to all my family and friends.


StarStarStarStarStar I was not given an itemized list of charges. Th... —    (Patient since Fri May 21 00:00:00 MDT 2021)

I was not given an itemized list of charges. The total charge for my visit was ridiculous. I was not informed of cost for lenses or frames.


StarStarStarStarStar Great service, friendly staff, highly qualified... —    (Patient since Fri Oct 09 00:00:00 MDT 2020)

Great service, friendly staff, highly qualified optometrist


StarStarStarStarStar My issue ended up being how the glasses were ad... —    (Patient since Tue Oct 27 00:00:00 MDT 2020)

My issue ended up being how the glasses were adjusted and not needing a new prescription. I was thankful for the dedication of the staff in finding out why I couldn’t see well. Thank you


StarStarStarStarStar As always, is the entire staff was and professi... —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

As always, is the entire staff was and professional. Dr Bertwhistle was very helpful with his evaluation of my check up. I feel very confident in future annual reviews of my eyesight.


StarStarStarStarStar I was seen promptly for my eye screening. Both... —    (Patient since Mon May 17 00:00:00 MDT 2021)

I was seen promptly for my eye screening. Both the eye tech & optometrist were excellent. I was confident that my eye prescription was accurate. I also appreciated the help of the spectacle designer & fitting recommendations.


StarStarStarStarStar I appreciate the thorough exam and friendly doc... —    (Patient since Fri Apr 30 00:00:00 MDT 2021)

I appreciate the thorough exam and friendly doctor and staff.


StarStarStarStarStar Thank you for squeezing me in for an appointmen... —    (Patient since Thu Jun 11 00:00:00 MDT 2020)

Thank you for squeezing me in for an appointment at last last minute 🙃!


StarStarStarStarStar New eye doctor to me. —    (Patient since Wed Apr 21 00:00:00 MDT 2021)

I liked Dr Shah very much. Thought I had a 1100 appointment but did not get called back to start the eye exam until 1125, no one said anything to me.


StarStarStarStarStar Go Team —    (Patient since Sat Apr 17 00:00:00 MDT 2021)

Dr. Turner excellent as well as professional and staff members were superb


StarStarStarStarStar As always, I give the care I receive at Progres... —    (Patient since Tue Apr 13 00:00:00 MDT 2021)

As always, I give the care I receive at Progressive five stars! Dr. Birtwhistle and his staff are friendly and thorough. I’m given answers to each question I have and considerate detail in every aspect of my exam.


StarStarStarStarStar I was having a problem with one of my eyes and ... —    (Patient since Mon Jan 20 00:00:00 MST 2020)

I was having a problem with one of my eyes and was very pleased that I was able to get in the day I called. I was in a lot of discomfort and the course of therapy the doctor recommended was very helpful and seemed to clear up my problem. The doctor showed a lot of concern Very pleased with my treatment


StarStarStarStarStar Sudden appearance of floater and light flashes.  —    (Patient since Tue Apr 06 00:00:00 MDT 2021)

Experienced what might have been a sight threatening emergency. Progressive EyeCare ran me right in and did a very extensive exam and determined my issue was minor. Huge relief.


StarStarStarStarStar Annual Eye Exam —    (Patient since Tue Mar 30 00:00:00 MDT 2021)

Everyone from the front staff to the technicians to Dr. Imler provided pleasant, thoughtful, respectful and attentive care during my annual exam. Smooth registration, professional technician testing and doctor one-on-one was a breath of fresh air! Neither were any of them short tempered or eager to push me out the door, nor was any question or concern I had viewed as unanswerable. I have enjoyed being a patient at Progressive Eye Care and recommend them highly!


StarStarStarStarStar Love Dr. Imler-she is absolutely the reason I c... —    (Patient since Fri Nov 13 00:00:00 MST 2020)

Love Dr. Imler-she is absolutely the reason I come to your office!


StarStarStarStarStar My husband and I saw Dr. Birtwhistle for our re... —    (Patient since Fri Mar 26 00:00:00 MDT 2021)

My husband and I saw Dr. Birtwhistle for our recent eye exam. We had a thorough and very pleasant exam. Dr. Birtwhistle always takes as much time as needed with his patients, which is appreciated. I highly recommend him to anyone looking for help with their eye problems!


StarStarStarStarStar Former WallyWorld customer... It's Progressive Now —    (Patient since Wed Mar 24 00:00:00 MDT 2021)

Great experience at Progressive. I bought glasses from that big, blue big box retailer for years, and I'm so much happier with the service, selection and examination since I switched.


StarStarStarStarStar Love the staff and the Doctor is extremely thou... —    (Patient since Thu Mar 18 00:00:00 MDT 2021)

Love the staff and the Doctor is extremely thoughtful and understanding. He asks very good questions and cares about your answers. Would recommend Progressive to anyone!


StarStarStarStarStar Everyone is friendly, helpful, and efficient! —    (Patient since Fri Apr 17 00:00:00 MDT 2020)

Everyone is friendly, helpful, and efficient!


StarStarStarStarStar Friendly staff. Very helpful and welcoming atmo... —    (Patient since Fri May 15 00:00:00 MDT 2020)

Friendly staff. Very helpful and welcoming atmosphere.


StarStarStarStarStar Positive Experience —    (Patient since Tue Mar 16 00:00:00 MDT 2021)

I had a wonderful and positive experience at Progressive Eye Care in Fishers. The receptionist was friendly and prompt with my paperwork and never experienced a wait time. All staff were professional and explained in detail tests that were done. Dr Birtwhistle gave me a thorough eye exam asking questions to understand my vision concerns. His level of knowledge exceeded my expectations. I left the office feeling that I had experienced excellent service from a medical provider intent on providing Covid safety while meeting my specific vision needs. I highly recommend this office to the community.


StarStarStarStarStar Always a pleasant experience. Great doctors and... —    (Patient since Thu Jan 21 00:00:00 MST 2021)

Always a pleasant experience. Great doctors and staff.


StarStarStarStarStar Dr. Turner is Amazing! This is the best I have... —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

Dr. Turner is Amazing! This is the best I have been able to see in 5 years due to keratoconus. It took a few tries and more time but my jupiter contacts are PERFECT! I was afraid for a while nothing could be done to revive sight in my left eye, but NOW I see almost 20/20!


StarStarStarStarStar Staff was very friendly and professional. I see... —    (Patient since Tue Mar 09 00:00:00 MST 2021)

Staff was very friendly and professional. I seen Dr Shaw who was very thorough and definitely would not hesitate recommending her to anyone


StarStarStarStarStar Satisfied with my visit and the staff.  —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Satisfied with my visit and the staff.


StarStarStarStarStar Professional. Knowledgeable. Respectful. Fri... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Professional. Knowledgeable. Respectful. Friendly. Pay a bit more for way more service from them. I brought my husband as a new patient because of the service.


StarStarStarStarStar Excellent service! —    (Patient since Fri Mar 05 00:00:00 MST 2021)

Dr Tim is amazing and so wonderful to interact with


StarStarStarStarStar I enjoy seeing Tim Birtwhistle at my annual eye... —    (Patient since Thu Mar 04 00:00:00 MST 2021)

I enjoy seeing Tim Birtwhistle at my annual eye appointment. It's like the conversation picks up right where we left off the year prior. He remembers details about my interests, my family and, of course, my eyes! The front desk staff are friendly and the clinicians are professional. I plan to remain a client as long as they will have me! Please don't retire early Tim!


StarStarStarStarStar Outstanding professional service!  —    (Patient since Tue Jul 25 00:00:00 MDT 2023)

Outstanding professional service!


StarStarStarStarStar I am SO glad that I chose progressive eyecare. ... —    (Patient since Wed Feb 24 00:00:00 MST 2021)

I am SO glad that I chose progressive eyecare. I felt that my concerns were completely listened to? I was not rushed at all, the explanations were thorough and helpful and I felt completely prepared and satisfied with every single service.


StarStarStarStarStar Dr.Shah was such a pleasure to work with —    (Patient since Tue Feb 23 00:00:00 MST 2021)

Dr.Shah is through, reassuring and very personable


StarStarStarStarStar The Best —    (Patient since Fri Jul 24 00:00:00 MDT 2020)

A great place for eye care.


StarStarStarStarStar Had a good examine by Doctor Shah and her staff... —    (Patient since Thu Dec 03 00:00:00 MST 2020)

Had a good examine by Doctor Shah and her staff........


StarStarStarStarStar 10/10! —    (Patient since Tue Feb 16 00:00:00 MST 2021)

I love this place! I have been coming since I first realized I needed glasses/contacts and I’ve loved them! They’re always very prompt and kind, and they have great service! Highly recommend!


StarStarStarStarStar Progressive Eyecare is amazing. Dr Birtwhistle ... —    (Patient since Tue Jan 05 00:00:00 MST 2021)

Progressive Eyecare is amazing. Dr Birtwhistle and Dr Imler are hands down the best. Their patient care is so gentle and caring.


StarStarStarStarStar Outstanding practice —    (Patient since Thu Feb 11 00:00:00 MST 2021)

I have been a patient of Progressive Eyewear for over 20 years and have been pleased with the practice. Because my optometrist recently retired, yesterday I was seen by a Dr. Shah and found her to be professional, friendly, caring and thorough. I will definitely stay with her.


StarStarStarStarStar Exceptional professional care —    (Patient since Thu Feb 11 00:00:00 MST 2021)

Exceptional professional care


StarStarStarStarStar Great Experience —    (Patient since Mon Feb 08 00:00:00 MST 2021)

Dr. Kate Lopez was thorough and explained everything to me. The entire staff was friendly and professional.


StarStarStarStarStar Best Wishes —    (Patient since Mon Feb 08 00:00:00 MST 2021)

It was great seeing Dr. Kate again, even if it will be my last with her. Please wish her the happiest retirement ahead!!!! Thank you for my great eye care. Susan Detamore


StarStarStarStarStar Fantastic eye care  —    (Patient since Fri Feb 05 00:00:00 MST 2021)

The entire staff at Progressive Eye Care & Eyewear are professional, kind, knowledgeable and welcoming. My family and I have been getting our eye care here for many, many years. Great job!!


StarStarStarStarStar Clean, friendly, professional, and service orie... —    (Patient since Sat Feb 06 00:00:00 MST 2021)

Clean, friendly, professional, and service oriented. I would recommend Progressive EyeCare to anyone looking for a quality optometrist office here in Indianapolis.


StarStarStarStarStar  —    (Patient since Wed Jan 20 00:00:00 MST 2021)

I was very pleased with my checkup with Dr. Shaw. Everyone was very friendly and helpful in the office.


StarStarStarStarStar Everyone there is always quick and efficient, b... —    (Patient since Thu Jan 28 00:00:00 MST 2021)

Everyone there is always quick and efficient, but also very knowledgeable. I LOVE the selection of Oakley glasses. Best glasses I've ever owned. Im on my third pair.


StarStarStarStarStar Love Dr Kate and Jessica. Always so profession... —    (Patient since Tue Jul 14 00:00:00 MDT 2020)

Love Dr Kate and Jessica. Always so professional, friendly and thorough.


StarStarStarStarStar Always friendly and skilled eyecare.  —    (Patient since Fri Jan 29 00:00:00 MST 2021)

Always friendly and skilled eyecare.


StarStarStarStarStar Absolutely the best eyecare ever! All the way ... —    (Patient since Thu Jan 28 00:00:00 MST 2021)

Absolutely the best eyecare ever! All the way around -- 5-stars all the way :) Professional, courteous, helpful, and FUN. Definitely need to see them for your EYEcare!


StarStarStarStarStar Staff was friendly. Short wait. I could tell th... —    (Patient since Wed Jan 27 00:00:00 MST 2021)

Staff was friendly. Short wait. I could tell there were cleaning standards in place due to COVID-19. Didn’t feel rushed during my appointment. Expect a two week turn around time for my glasses.


StarStarStarStarStar Great Eyecare given here! —    (Patient since Tue Jan 26 00:00:00 MST 2021)

Great Eyecare given here!


StarStarStarStarStar Love working with Dr. Birtwhistle and his staff... —    (Patient since Mon Jan 25 00:00:00 MST 2021)

Love working with Dr. Birtwhistle and his staff at Progressive Eyecare, they listen to my concerns, suggest a variety of options to help with my specific situation, and go the extra mile to ensure my eyes are healthy!


StarStarStarStarStar Everyone was extremely welcoming and great at e... —    (Patient since Fri Jan 22 00:00:00 MST 2021)

Everyone was extremely welcoming and great at explaining everything going on


StarStarStarStarStar My entire family receives excellent eye care here. —    (Patient since Thu Jan 21 00:00:00 MST 2021)

My entire family receives excellent eye care here. They always provide my Rx for contacts and glasses with no fuss and include the PD. I've gone here for over a decade and will continue to go here.


StarStarStarStarStar Dr. Lopez and the entire staff were very hospit... —    (Patient since Wed Jan 19 00:00:00 MST 2022)

Dr. Lopez and the entire staff were very hospitable, kind, and worked well to help me with my annual exam. They took their time and worked with me to get the best results during the exam and order new lenses for my glasses. I'm very appreciative of their dedication to their craft and they do an EXCELLENT job!


StarStarStarStarStar Incredibly friendly and knowledgeable. Dr. Kat... —    (Patient since Thu Mar 10 00:00:00 MST 2022)

Incredibly friendly and knowledgeable. Dr. Kate is the best!!


StarStarStarStarStar Always friendly and prompt. Confident in my ex... —    (Patient since Tue Jan 04 00:00:00 MST 2022)

Always friendly and prompt. Confident in my examination and information given to me.


StarStarStarStarStar Ron Mc New —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

I scheduled easily. Was seen quickly. Dr B spent time with me diagnosing my problem and prescribed treatment that seems to be helping right away. I was very satisfied and enjoyed visiting with Dr B.


StarStarStarStarStar I am 42 years old, and this is the first time I... —    (Patient since Wed Feb 23 00:00:00 MST 2022)

I am 42 years old, and this is the first time I had my vision checked, as my eyes aren’t what they used to be! For a first timer, who is not a child, I have to say they were very professional, fun, great sense of humor, and most importantly very knowledgeable and detailed. They helped explain many of the technical aspects of my vision, and made solid recommendations for what I should do, without being pushy. They truly have the patient’s best interest in mind. I would strongly recommend progressive eyecare to anyone looking for a new vision specialist!


StarStarStarStarStar Progressive Rocks! —    (Patient since Mon Jun 28 00:00:00 MDT 2021)

Wow! How long have I been going to Progressive? Well, I turned 55 this year, and I remember discussing with Dr. Kate at 40 that bifocals were not yet needed. And, I’m guessing I was probably a patient 10 years before that. I have lost contacts in my eye, had eye infections/emergencies, had financial worries, yet I always feel listened to and taken care of at Progressive. I trust Dr. Kate completely. She definitely goes above and beyond. There aren’t many doctors I enjoy seeing, but Dr. Kate’s thoroughness, her way of explaining so I understand and pleasant demeanor make going to the eye doctor painless.


StarStarStarStarStar Professional, friendly, efficient —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

I've been going here for years and have never been disappointed. Most recently, a doctor saw me on short notice and was very helpful.


StarStarStarStarStar Always a satisfactory experience —    (Patient since Wed Oct 20 00:00:00 MDT 2021)

Always a satisfactory experience


StarStarStarStarStar A Commitment To New Science  —    (Patient since Thu Dec 31 00:00:00 MST 2020)

Progressive EyeCare's commitment to the latest technology in contacts and vision correction means I am still in contacts years after other providers told me I could not be corrected with them. I can both read and see distance in my contacts, and my vision has continuously improved since becoming a patient of Dr. Burtwhistle's. The glasses I do wear on occasion are the prettiest I have ever owned, and the best-fitting.


StarStarStarStarStar Progressive was great! They got me in quickly.... —    (Patient since Thu Dec 31 00:00:00 MST 2020)

Progressive was great! They got me in quickly. The staff was great and exceptionally helpful.


StarStarStarStarStar Great People! Great Experience! —    (Patient since Fri Jul 14 00:00:00 MDT 2023)

Great People! Great Experience!


StarNo StarNo StarNo StarNo Star Unexpected  —    (Patient since Thu Dec 17 00:00:00 MST 2020)

I have been to progressive in the years prior and I had even recommended my husband go see the doctor I have been seeing. To my disappointment she is no longer with the practice and I feel since returning the customer service has gone down exponentially. One of the receptionist made a mistake it happens I understand and forgot to go over some of the billing prior to my appointment. So as I am trying to walk out of my appointment and a trial pair of contacts I was informed that I old almost $200 for that appointment. I was not expecting a bill for a routine exam again I understand mistakes happen but there was no willingness to try and resolve the issue and as I was getting more confused as to what was happening and why I old such a large amount for a routine exam there was another client Confused about their bill as well. It seems very odd that all of a sudden every client walking out he’s having mysterious increase in their bill that insurance isn’t covering.


StarStarStarStarStar Caring Eye Professionals —    (Patient since Mon Dec 14 00:00:00 MST 2020)

I came down with shingles near my eye and was very concerned about vision loss. I was able to get in that same day to see Dr. Birtwhistle, who was very knowledgeable and reassuring. He told me I could text him anytime if I had concerns. Dr. B really cares for his patients.


StarStarStarStarStar Dr. Birtwhistle  —    (Patient since Fri Dec 11 00:00:00 MST 2020)

Dr. Birtwhistle and his staff are always wonderful. They are easy to work with, friendly and helpful, and I never feel rushed during my appointments. They take time to answer any questions I have, and provide me options for my eye care and explain each one thoroughly. I highly recommend Progress Eyecare in Clearwater!


StarStarStarStarStar Professionalism —    (Patient since Wed Dec 08 00:00:00 MST 2021)

The entire staff at Progressive Eyecare and Eyewear was very courteous, thorough and professional.


StarStarStarStarStar Tim is a great doctor. Very thorough and his t... —    (Patient since Thu Dec 03 00:00:00 MST 2020)

Tim is a great doctor. Very thorough and his team is always responsive and helpful!


StarStarStarStarStar Dr. Turner was great!!  —    (Patient since Mon Nov 30 00:00:00 MST 2020)

Dr. Turner was great!! He was very informative and told you all about your eyes and what they were checking. He listened to my concerns and offered a great solution in lenses. Definitely enjoyed my experience. The staff was very nice as well.


StarStarStarStarStar Safe, thorough and professional. —    (Patient since Mon Nov 02 00:00:00 MST 2020)

Safe, thorough and professional.


StarStarStarStarStar Staff was professional and efficient and everyt... —    (Patient since Mon Nov 16 00:00:00 MST 2020)

Staff was professional and efficient and everything was explained clearly and questions asked were answered.


StarStarStarStarStar Dr Kate is the best.Dhe takes her time with you... —    (Patient since Tue Feb 23 00:00:00 MST 2021)

Dr Kate is the best.Dhe takes her time with you and explains things so that you understand


StarStarStarStarStar  —    (Patient since Mon May 10 00:00:00 MDT 2021)

Everyone was knowledgeable and kind. Progressive EyeCare Drs are thorough and have the latest equipment. I would recommend them to anyone.


StarStarStarStarStar Best eye appointment ever! —    (Patient since Fri Nov 13 00:00:00 MST 2020)

I appreciated the time and attention Dr. Birtwhistle gave me. He was very motivating as well. Best eye appointment ever!


StarStarStarStarStar Dr Turner was wonderful, patient, kind and took... —    (Patient since Tue Nov 10 00:00:00 MST 2020)

Dr Turner was wonderful, patient, kind and took his time explaining everything throughout the appointment. Lori was extremely helpful with selecting the perfect frames and I did not feel rushed.


StarStarStarStarStar Excellent care ... as always —    (Patient since Tue Nov 30 00:00:00 MST 2021)

We have been customers at Progressive EyeCare for more than 20 years and have always received professional, fast, courteous and thorough service. We would not trust our vision care with anyone else.


StarStarStarStarStar Great staff! Was quick and painless —    (Patient since Mon Nov 09 00:00:00 MST 2020)

Great staff! Was quick and painless


StarStarStarStarStar Great staff - very knowledgeable and profession... —    (Patient since Mon Nov 02 00:00:00 MST 2020)

Great staff - very knowledgeable and professional


StarStarStarStarStar I've been a patient of Progressive Vision for m... —    (Patient since Fri Aug 05 00:00:00 MDT 2022)

I've been a patient of Progressive Vision for more than 20 years! (first with Dr. Perry Lopez and now with Dr. Katherine Lopez) I had trouble with contact lenses when I first came in and Dr. Lopez didn't stop until we found the right fit for me. It took several iterations but my comfort, my vision and my satisfaction were his top priorities and it's been that way ever since. They have always taken great care of me and my family. Their office is clean and comfortable and the staff is friendly and knowledgeable. I can not recommend enough!


StarStarStarStarStar  —    (Patient since Wed Sep 29 00:00:00 MDT 2021)

I needed a follow up exam after a tear repair three weeks ago and everyone was very helpful.


StarStarStarStarStar Professional employees.... —    (Patient since Tue Nov 03 00:00:00 MST 2020)

Professional employees....


StarStarStarStarStar Yearly eye exam —    (Patient since Mon Nov 02 00:00:00 MST 2020)

Appointment went well found out I have dry eyes . Will work on getting them back to normal. Everyone very nice !


StarStarStarStarStar Always very friendly and professional!! Thank y... —    (Patient since Mon Oct 18 00:00:00 MDT 2021)

Always very friendly and professional!! Thank you!


StarStarStarStarStar My doctor is thorough and communicates clearly.... —    (Patient since Wed Oct 21 00:00:00 MDT 2020)

My doctor is thorough and communicates clearly. I enjoy my visits with him and leave feeling well informed about my eye health.


StarStarStarStarStar The staff was friendly and exam thorough great ... —    (Patient since Tue Oct 20 00:00:00 MDT 2020)

The staff was friendly and exam thorough great experience.


StarStarStarStarStar Great experience from start to finish! —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

This is the third year that I have been going to Progressive Eyecare, and I have been happy every time. All staff members are always great to work with. They’re helpful and friendly, and I plan on returning for my next visit.


StarStarStarStarStar Dr. Turner + the Progressive Staff is superb! ... —    (Patient since Mon Oct 05 00:00:00 MDT 2020)

Dr. Turner + the Progressive Staff is superb! The customer service and attention to detail at Progressive Eyecare is the best I have ever experienced at an Optometrist office. The level of cleanliness impressed me when they even handed me an alcohol wipe to sanitize my debit card after paying for the visit. Dr Turner takes the time to explain everything and answer any/all questions I had. It was very thorough and a pleasant experience. Definitely will return to this practice.


StarStarStarStarStar Dr. Birtwhistle and his staff do a great job! V... —    (Patient since Mon Oct 12 00:00:00 MDT 2020)

Dr. Birtwhistle and his staff do a great job! Very thorough with the testing and very informative!


StarStarStarStarStar Great service and great care —    (Patient since Fri Oct 09 00:00:00 MDT 2020)

Great service and great care


StarStarStarStarStar Excellent service —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

As is usual. Excellent service from the Progressive EyeCare team. Thank you


StarStarStarStarStar Great visit this year.  —    (Patient since Tue Oct 06 00:00:00 MDT 2020)

Great visit this year. I felt proper precautions taken for a time such as this without shortcutting necessary procedures for the exam. I will be back next year!


StarStarStarStarStar Progressive —    (Patient since Tue Nov 30 00:00:00 MST 2021)

I've always had great experiences with Progressive Eye Care, the staff is very knowledgeable and prompt, and they always do a great job of communicating what they're doing and why. They have always been able to answer any questions I have or find the answer quickly. The offices are always clean and well-kept as well. I always get the feeling that the staff is willing to be up front and "tell it like it is," they care about your health vs. just being out to make money off of you.


StarStarStarStarStar Excellent doctors and staff!  —    (Patient since Mon Sep 13 00:00:00 MDT 2021)

Excellent doctors, staff! Always pleasant and helpful. Been a patient for 22 years.


StarStarNo StarNo StarNo Star The staff was friendly, but I am very concerned... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff was friendly, but I am very concerned that I was given the wrong prescription for my glasses. It instantly gave me a headache. I felt like I was trying on someone's glasses that were way to strong for me. The doctor assures me that my eyes will adjust with time, but I'm skeptical.


StarStarStarStarStar 5 stars! Everyone is very helpful and pleasant.... —    (Patient since Tue Sep 22 00:00:00 MDT 2020)

5 stars! Everyone is very helpful and pleasant. Respectful and knowledgeable. Thank you!


StarStarStarStarStar Our enjoyed my visit and seeing Dr Frannie agai... —    (Patient since Tue Nov 03 00:00:00 MST 2020)

Our enjoyed my visit and seeing Dr Frannie again. Unfortunately, I cannot to buy a $600 pair of eyeglasses, so I was forced to cancel these great looking glasses 1st thing this morning. Gary Froemel


StarStarStarStarStar Professional and Friendly care  —    (Patient since Wed Aug 18 00:00:00 MDT 2021)

Dr. Lopez and staff were fantastic. I would strongly recommend Progressive Eye Care to anyone in need of Eye Care or Eye Wear.


StarStarStarStarStar Best experience I have ever had. I’m recommendi... —    (Patient since Mon Sep 14 00:00:00 MDT 2020)

Best experience I have ever had. I’m recommending all of my friends. Dr Turner is awesome.


StarStarStarStarStar Always a pleasant experience —    (Patient since Sat Sep 12 00:00:00 MDT 2020)

Always such a good and friendly experience! The staff is so nice and fun to talk to, and Dr. Imler is personable, pleasant, and thorough. She takes time to explain all of the tests and results. I've been going to Progressive for about 5 years now and absolutely love it.


StarStarStarStarStar Dr. Birtwhistle is always so friendly and great... —    (Patient since Wed Sep 09 00:00:00 MDT 2020)

Dr. Birtwhistle is always so friendly and great about explaining my eyes and how they deteriorate is just part of the aging process. The nice gentleman that I had this time and the last time were great about picking frames for me. I do not know what type frame looks better or worse on my face, and I am not good about making decisions. Their input was greatly appreciated.


StarStarStarStarStar I was very pleased with service Dr. Turner was ... —    (Patient since Wed Aug 26 00:00:00 MDT 2020)

I was very pleased with service Dr. Turner was awesome and he cares about patients. Happy to continue with Progressive


StarStarStarStarStar Fast; good customer service; and good glasses o... —    (Patient since Thu Oct 28 00:00:00 MDT 2021)

Fast; good customer service; and good glasses options.


StarStarStarStarStar Highly recommend! —    (Patient since Thu Aug 19 00:00:00 MDT 2021)

As always, very efficient and courteous service, but now with a mask. All proper precautions taken based on today’s issues.


StarStarStarStarStar I was extremely please with the attention given... —    (Patient since Thu Aug 27 00:00:00 MDT 2020)

I was extremely please with the attention given me during my recent eye exam. Everyone in the office, all technicians, and the Dr. herself were outstanding. I was there once before and was pleased too. Although I was at bit apprehensive about being assigned another Dr., I could not have been more pleased with the service I received. Everything was done to ensure I left there with all questions answered and with a complete understanding of my options. We left Ohio three years ago after having a long tenure with our optometrist. Our experience at Progressive Eye Care makes us feel good that we made the right choice knowing we are are in good hands.


StarStarStarStarStar Always fast and efficient —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

Always fast and efficient, only a very short wait, thorough exams and Dr. Birtwhistle explains everything.


StarStarStarStarStar I love Dr. Kate Lopez —    (Patient since Mon Aug 23 00:00:00 MDT 2021)

I love Dr. Kate Lopez. She sees my husband, my two children & me. Dr. Kate has impressed me with her thorough assessments. She noted something with my daughter’s eyes that an opthamologist missed! Dr. Kate has a kind, friendly, and gentle approach. She puts my kids at ease and was very patient working with getting my daughter in contacts. She’s fantastic!


StarStarStarStarStar I had an urgent but not emergency problem. I go... —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

I had an urgent but not emergency problem. I got an appointment the same day, and great, detailed service as always.


StarStarStarStarStar Even during this pandemic —    (Patient since Thu Jul 21 00:00:00 MDT 2022)

Even during this pandemic, a visit to Dr. Kate is always a pleasure. I appreciate the staff who greeted me as well as the gals who did the preliminary exam. Always friendly, helpful and patient. And Dr. Kate always takes such a personal interest in me ... over and above just giving me an eye exam. I am grateful to have such a great eye care provider.


StarStarStarStarStar 2 thumbs up  —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

Always a nice experience. Professional staff from top to bottom. Clean space, efficient process, great care. Would recommend to anyone.


StarStarStarStarStar Excellence in Eye Care —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

I always feel well taken care of when I visit Dr Birtwistle . His staff are very professional and He really takes time to explain everything about your eyes. Great job


StarStarStarStarStar Dr Fiechter is the best! —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

The team here is amazing and Dr Fiechter is the best! Would definitely recommend her and Progressive EyeCare to anyone looking for a new optometrist.


StarStarStarStarStar aug 2020 appt with mask —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

My appointment was expedient, safe, and will return next year.


StarStarStarStarStar Follow-up Exam Regarding Cataract Surgery —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

I enjoyed my visit to Progressive Eyecare and Eyewear, considering Dr. Timothy Birtwhistle and his staff to be professional and friendly. At completion of my examination, I did order a pair of single vision reading glasses.


StarStarStarStarStar Dr. Birtwhistle is absolutely tremendous! He ha... —    (Patient since Mon Aug 10 00:00:00 MDT 2020)

Dr. Birtwhistle is absolutely tremendous! He has the best patient interactions and always has your best interests at heart. He switched me into a different type of contact lens and it feels amazing.


StarStarStarStarStar Dr Kate is the best/ very through and explains ... —    (Patient since Tue Feb 23 00:00:00 MST 2021)

Dr Kate is the best/ very through and explains everything so I understand it


StarStarStarStarStar Dr. Frannie is amazing! She was so professional... —    (Patient since Thu Jul 30 00:00:00 MDT 2020)

Dr. Frannie is amazing! She was so professional, gave me helpful information so I could decide which direction to go with contacts and just has a great bedside manner. I’ve already told friends about my great experience.


StarStarStarStarStar Great appointment as usual —    (Patient since Tue Sep 07 00:00:00 MDT 2021)

I felt very safe going to my appointment! As usual, the staff are very friendly and helpful. The doctor was very thorough and answered all my questions.


StarStarStarStarStar Always have a great experience with Dr. Burtwhi... —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

Always have a great experience with Dr. Burtwhistle! He genuinely cares for his patients. It’s nice to have a doctor who you feel like really knows you. The staff at Progressive are so very kind as well. I always enjoy my experience at Progressive Eye Care.


StarStarStarStarStar I was able to make my appointment very easily a... —    (Patient since Wed Nov 09 00:00:00 MST 2022)

I was able to make my appointment very easily and I had a very thorough eye exam.


StarStarStarStarStar Megan did an outstanding job helping me select ... —    (Patient since Thu Apr 25 00:00:00 MDT 2019)

Megan did an outstanding job helping me select frames and lenses and ordering my contacts with more trials!! Well versed in customer service and I was very pleased and satisfied with my purchase. Chris M. Preissler


StarStarStarStarStar The Best —    (Patient since Fri Jul 24 00:00:00 MDT 2020)

Progressive EyeCare in Indianapolis does a great job! Dr. Birtwhistle is very knowledgeable, thorough, and is very personable. The staff and facility are excellent as well. Highly recommend!


StarStarStarStarStar Great Doctor —    (Patient since Wed Jul 22 00:00:00 MDT 2020)

I like the way Dr. Birtwhistle takes plenty of time when he is with you and doesn't rush thru the appointment. They had a great assortment of frames to choose from also.


StarStarStarStarStar Good visit ! Love Dr Lopez —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

Good visit ! Love Dr Lopez


StarStarStarStarStar Dr Kate Lopez is fabulous. Excellent doctor but... —    (Patient since Fri Sep 29 00:00:00 MDT 2023)

Dr Kate Lopez is fabulous. Excellent doctor but also a wonderful person. Megan in the eyeglass fitting area is tremendous as well.


StarStarStarStarStar Dr Turner was very helpful and reassuring —    (Patient since Mon Jul 20 00:00:00 MDT 2020)

Dr Turner was very helpful and reassuring


StarStarStarStarStar Recent Appointment. My eyes have changed so th... —    (Patient since Thu Jul 16 00:00:00 MDT 2020)

Recent Appointment. My eyes have changed so the doctor recommended an change in my lens. I ordered the new lenses to go in my Kate Spade glasses that I purchased from Progressive Eyecare almost three years ago.


StarStarStarStarStar Very excellent service and caring people from t... —    (Patient since Wed Nov 02 00:00:00 MDT 2022)

Very excellent service and caring people from the person I first met at check-in, person who saw me before doctor came in, the doctor, and finally the person who realigned my glasses for me! Service was great and timely! Thank you all!!!


StarStarStarStarStar Dr. Lopez —    (Patient since Wed Jun 23 00:00:00 MDT 2021)

I saw Dr. Lopez for the first time and she was so thorough. I really felt like she took time to learn about my history. She and her staff were very personable.


StarStarStarStarStar Annual Eye Exam —    (Patient since Mon Jul 13 00:00:00 MDT 2020)

Another excellent, efficient and informative appointment. An excellent team of people to address any need. Dr. Lopez is fantastic.


StarStarStarStarStar Highly recommend —    (Patient since Thu Jul 15 00:00:00 MDT 2021)

Progressive eye care is a great facility with an even better team of professionals! They work in a timely manner to get you in and out with all your vision needs met! I would recommend them to everyone!


StarStarStarStarStar The annual vision check appointment went very w... —    (Patient since Mon Mar 18 00:00:00 MDT 2024)

The annual vision check appointment went very well. Masks, distancing and no touch processing made it all work without stress.


StarStarStarStarStar Very comfortable eye exam. The perfect adjustme... —    (Patient since Wed Jul 08 00:00:00 MDT 2020)

Very comfortable eye exam. The perfect adjustment was made to accommodate near vision in my usual contact lense prescription.


StarStarStarStarStar Thanks Dr. Turner for your assessment of my dry... —    (Patient since Wed Jul 08 00:00:00 MDT 2020)

Thanks Dr. Turner for your assessment of my dry eyes. I hope within the next two months there will be improvement.


StarStarStarStarStar Always great to see Catherine. The Lopez' have... —    (Patient since Tue Jul 07 00:00:00 MDT 2020)

Always great to see Catherine. The Lopez' have been our caregivers for almost 30 years.


StarStarStarStarStar Cary & I are very pleased with the professional... —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

Cary & I are very pleased with the professional care we receive at Progressive Eyecare. Dr. Imler is a delightful person and very clear in her explanations of what she sees in our eye exams. The support staff is also very courteous and seems to really know their stuff. Cary & I have great confidence that our care is top-flight quality. We recommend Progressive highly when friends ask us for recommendations.


StarStarStarStarStar  —    (Patient since Mon Jul 06 00:00:00 MDT 2020)

I was impressed all the way around. The staff, the thorough testing, and the entire experience was elite. I probably pay more here but I feel like the process is worth it. Hoping I feel the same way when I receive my new glasses.


StarStarStarStarStar Doctor Kate is absolutely wonderful, profession... —    (Patient since Sat Aug 20 00:00:00 MDT 2022)

Doctor Kate is absolutely wonderful, professional, courteous, thorough and is up-to-date on the latest vision equipment for a pleasant exam experience. Thank you!!


StarStarStarStarStar Thank you! Everyone is always professional and ... —    (Patient since Mon Feb 06 00:00:00 MST 2023)

Thank you! Everyone is always professional and friendly everytime I visit! 😀


StarStarStarStarStar Dr Kate is the best! She spends time with you a... —    (Patient since Tue Feb 23 00:00:00 MST 2021)

Dr Kate is the best! She spends time with you and explains everything completely


StarStarStarStarStar Always a great experience! —    (Patient since Sat Jun 27 00:00:00 MDT 2020)

Always a great experience!


StarStarStarStarStar Friendly, helpful, competent, and convenient. ... —    (Patient since Fri Jul 23 00:00:00 MDT 2021)

Friendly, helpful, competent, and convenient. Saw Dr. Kate. Comprehensive vision exam...


StarStarStarStarStar Wonderful eyecare! Dr. Kate is THE BEST! —    (Patient since Tue Jun 23 00:00:00 MDT 2020)

Wonderful eyecare! Dr. Kate is THE BEST!


StarStarStarStarStar Dr imler is very personable and knowledgeable- ... —    (Patient since Wed Nov 02 00:00:00 MDT 2022)

Dr imler is very personable and knowledgeable-


StarStarStarStarStar  —    (Patient since Mon Jun 22 00:00:00 MDT 2020)

Staff were friendly and helpful and explained what they were doing. Dr. Turner always takes the time to listen carefully and address even very minor concerns. Highly recommend.


StarStarStarStarStar Dr Kate Lopez and the staff are incredible!!! D... —    (Patient since Mon Jun 22 00:00:00 MDT 2020)

Dr Kate Lopez and the staff are incredible!!! During this pandemic, I feel like everyone and everything was above and beyond making you feel safe! Very friendly and so helpful...plus, they helped me with their Fog Stopper for when your mask causes your glasses fog up!! It works perfectly!!


StarStarStarStarStar Excellent Service —    (Patient since Sat Jun 20 00:00:00 MDT 2020)

I had a great experience. The environment was very comfortable and also conducive to social distancing. The staff was friendly and helpful. Of course Dr. Turner is the best! I enjoyed my visit and will recommend others to the Castleton/Keystone Crossing office.


StarStarStarStarStar Eye Examination —    (Patient since Wed Dec 08 00:00:00 MST 2021)

I was able to make an appointment for the day after I called and was treated thoroughly. I was also given free samples of two products and advised about other options.


StarStarStarStarStar I was disappointed with the result of my visit.... —    (Patient since Thu Jul 08 00:00:00 MDT 2021)

I was disappointed with the result of my visit. I was measured for new lenses and later found out that I would have to give up my glasses for a week to have them installed. That is unacceptable.


StarStarStarStarStar Get operation. Good folks working there and ve... —    (Patient since Wed Jun 17 00:00:00 MDT 2020)

Get operation. Good folks working there and very competent eye specialists. I have been going to this location for eight years.


StarStarStarStarStar This is a high-quality, full-service office for... —    (Patient since Thu Jun 30 00:00:00 MDT 2022)

This is a high-quality, full-service office for your eye needs. Quality staff and doctors. Easy access in an upscale strip mall near the Fashion Mall.


StarStarStarStarStar Timely and friendly with good explanations behi... —    (Patient since Wed Jun 17 00:00:00 MDT 2020)

Timely and friendly with good explanations behind reason for various tests


StarStarStarStarStar Great people. Friendly, knowledgeable staff and... —    (Patient since Thu Oct 19 00:00:00 MDT 2023)

Great people. Friendly, knowledgeable staff and Doctor. Answers all questions and makes you feel comfortable and relaxed.


StarStarStarStarStar Amazing job. Got us in quickly and staff very k... —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

Amazing job. Got us in quickly and staff very kind and efficient


StarStarStarStarStar  —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

Most thorough eye exam I ever have had. Very professional staff Dr. B is great. Results explained well I have recommended them to family and friends


StarStarStarStarStar They keep me coming back! —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

As I always I appreciated the courteous and efficient service of the staff. Dr.Birtwhistle is always through and explains any issues I might have. This is why I keep coming back!


StarStarStarStarStar Simply...the BEST! —    (Patient since Mon Jun 08 00:00:00 MDT 2020)

As a lifelong contact/glasses wearer, Dr. Turner & the staff at Progressive EyeCare in Castleton are top notch! Scheduling online was a breeze, quickly welcomed by the tech, Jenilee, friendly and knowledgeable; the optician was helpful and attentive to me and the other patients who needed her. Start to finish, this place and Dr. Turner are the best you can find! Will recommend again & again!


StarStarStarStarStar Thorough exam and friendly, knowledgeable staff... —    (Patient since Thu Jun 10 00:00:00 MDT 2021)

Thorough exam and friendly, knowledgeable staff


StarStarStarStarStar I appreciate the personalized care.  —    (Patient since Mon Jun 08 00:00:00 MDT 2020)

I appreciate the personalized care.


StarNo StarNo StarNo StarNo Star VERY DISCOURAGED AND UNHAPPY. —    (Patient since Thu May 14 00:00:00 MDT 2020)

The young girl who helped me at the drsk was very nice and kind. She was so courteous. Grant was friendly and helpful too. Unfortunately I am still having problems seeing out my biofocals but the optical mgr is gping to help me. I have been sick. Did not like the Dr. At all. Very rude and didnt listen to me. All I want is a pair of contacts. He did EXACTLY WHAT IVSAID I DIDNT WANT AND DIDNT TELL ME. HE GAVE ME MONO VISION CONTACTS. I cannot even read my cell phone. He ordered another mono vision contacts that I would have to try. I did not get cleaner a basket to store the contacts in and no soaking solution. Thats ridiculous. My bill was higher than anticipated. VERY DISSAPOINTED.


StarStarStarStarStar Wonderful people! —    (Patient since Mon Jun 01 00:00:00 MDT 2020)

I love all the friendly faces in the office! Frannie is such a sweetheart, and I love Camie to death!! Couldn’t recommend Progressive Eyecare anymore, wonderful people and phenomenal help.


StarStarStarStarStar I can't say enough good things about all the pe... —    (Patient since Mon May 11 00:00:00 MDT 2020)

I can't say enough good things about all the people working at Progressive Eye Care and Eyewear. They were all very kind, respectful, efficient and attentive to my needs.


StarStarStarStarStar Excellent care and customer service!  —    (Patient since Wed May 20 00:00:00 MDT 2020)

Excellent care and customer service!


StarStarStarStarStar Trusting my vision to Progressive staff —    (Patient since Tue Jun 02 00:00:00 MDT 2020)

Am thankful for the excellence of the eye care specialists at Progressive Eyecare. Have trusted them for over 20 yrs with my vision and eye issues. They have proved themselves to be not only knowledgeable, but always pressing on to learn the latest techniques and technologies to help us. They are thorough, patient, and kind. I honestly recommend these professionals for eyecare.


StarStarStarStarStar Periodic Eye Exam —    (Patient since Tue Mar 17 00:00:00 MDT 2020)

I was very pleased with my visit overall - which exceeded my expectations.


StarStarStarStarStar Great location, very professional and punctual.... —    (Patient since Thu Mar 04 00:00:00 MST 2021)

Great location, very professional and punctual. Dr. Turner is very knowledgeable and the best in his field!


StarStarStarStarStar Always a positive experience. Staff is so frien... —    (Patient since Tue Jul 13 00:00:00 MDT 2021)

Always a positive experience. Staff is so friendly and knowledgeable. No feeling, ever, of being rushed. All questions and concerns fully answered My Dr. is Birtwhistle. He’s the best. I could not be happier.


StarStarStarStarStar Excellence extended. I enjoyed my experience ev... —    (Patient since Tue Mar 10 00:00:00 MDT 2020)

Excellence extended. I enjoyed my experience everything from the ladies at the front desk through my exam- excellent.


StarStarStarStarStar Another outstanding visit. Thank you! —    (Patient since Thu Jul 08 00:00:00 MDT 2021)

Another outstanding visit. Thank you!


StarStarStarStarStar Always efficient and capable. Very personable s... —    (Patient since Tue Nov 21 00:00:00 MST 2017)

Always efficient and capable. Very personable staff and Dr Lopez is wonderful!


StarStarStarStarStar Consistently Great —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

I have been with Progressive for several years and I wouldn’t think of going anywhere else.


StarStarStarStarStar Thorough exam with multiple machines to accompl... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Thorough exam with multiple machines to accomplish it. I got the additional retina evaluation since it had been a long time since the last one. Dr. Birtwhistle was professional and explained everything thoroughly, offering solutions to several issues that I had been having with my eyes.


StarStarStarStarStar I love the care I get at Progressive Eyecare  —    (Patient since Mon May 17 00:00:00 MDT 2021)

I love the care I get at Progressive Eyecare and Eyewear. Dr. Birtwhistle always takes the time to discuss any concerns that I may have and make recommendations based on what will be best for me and my eye care. You can tell that he loves what he does and that's super important to me. The rest of the staff is very professional and courteous. Booking an appointment online is super easy. I highly recommend!!!


StarStarStarStarStar As always, a great experience! —    (Patient since Mon Dec 28 00:00:00 MST 2020)

As always, I had a great experience. The staff are so friendly, kind and informative. I got all the answers to my questions and more.


StarStarStarStarStar The staff are very nice and the service was exc... —    (Patient since Tue Feb 02 00:00:00 MST 2021)

The staff are very nice and the service was excellent.


StarStarStarStarStar  —    (Patient since Thu Aug 04 00:00:00 MDT 2022)

Dr Staci Imler was very thorough in her exam and explanation of results. The preliminary exam was well done and explained well also. Dry well done by all!!!


StarStarStarStarStar Great friendly service as always!! —    (Patient since Thu Mar 18 00:00:00 MDT 2021)

Great friendly service as always!!


StarStarStarStarStar I am not a fan of the eye doctor, but this was ... —    (Patient since Fri Feb 19 00:00:00 MST 2021)

I am not a fan of the eye doctor, but this was the most comfortable experience I have ever had. I’m so happy I found Progressive EyeCare!


StarStarStarStarStar Over the top.....great.....as usual.  —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Over the top.....great.....as usual. Everyone always pleasant and efficient.....Dr Kate Lopez is "the best"!!!!


StarStarStarStarStar Great examination and visit with Dr. Kate —    (Patient since Mon Feb 08 00:00:00 MST 2021)

Great examination and visit with Dr. Kate


StarStarStarStarStar  —    (Patient since Thu Jan 21 00:00:00 MST 2021)

5 star everyone is pleasant and very helpful.


StarStarStarStarStar Friendly staff, knowledgeable and personal doct... —    (Patient since Fri Mar 05 00:00:00 MST 2021)

Friendly staff, knowledgeable and personal doctor (Dr. Birtwhistle).


StarStarStarStarStar Had a great eye examine , eyes had changed an... —    (Patient since Thu Dec 03 00:00:00 MST 2020)

Had a great eye examine , eyes had changed and everything was explained. Staff was prompt and courteous.


StarStarStarStarStar I love this place!  —    (Patient since Wed Feb 15 00:00:00 MST 2023)

I love this place! The people are so friendly and nice. They are willing to answer your questions and take the time to explain the tests they did and to show you the results. All medical offices should be run like Progressive EyeCare! They focus on customer service.


StarStarStarStarStar professional, great appointment —    (Patient since Mon Feb 15 00:00:00 MST 2021)

professional, great appointment


StarStarStarStarStar As always, the service and attention I received... —    (Patient since Thu May 11 00:00:00 MDT 2023)

As always, the service and attention I received from Dr. Birtwhistle and his staff was excellent!


StarStarStarStarStar It was fine. Hopefully, you will notify me whe... —    (Patient since Tue Jan 25 00:00:00 MST 2022)

It was fine. Hopefully, you will notify me when my next exam is due for scheduling. You didn't do that the past two years.


StarStarStarStarStar Excellent place to go for your eye care. Great ... —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

Excellent place to go for your eye care. Great doctors and great optical staff, receptionists, etc. The doctors are very knowledgeable and they use the latest equipment for testing your eyes. It is a one stop place where you can get exam plus get contacts/eyeglasses.


StarStarStarStarStar I highly recommend this eyecare center! —    (Patient since Mon May 24 00:00:00 MDT 2021)

I highly recommend this eyecare center!


StarStarStarStarStar Great experience —    (Patient since Fri Apr 23 00:00:00 MDT 2021)

great experience, great associates


StarStarStarStarStar Dr. Turner was very knowledgable and took time ... —    (Patient since Mon Aug 09 00:00:00 MDT 2021)

Dr. Turner was very knowledgable and took time to explain things.


StarStarStarStarStar  —    (Patient since Mon Nov 30 00:00:00 MST 2020)

Very friendly and professional. Nice selection of stylish frames.


StarStarStarStarStar You guys are always great!! —    (Patient since Fri Jan 08 00:00:00 MST 2021)

You guys are always great!!


StarStarStarStarStar Knowledgeable, competent, and personable doctor... —    (Patient since Thu Mar 02 00:00:00 MST 2023)

Knowledgeable, competent, and personable doctor and staff!


StarStarStarStarStar Excellent experience —    (Patient since Tue Mar 16 00:00:00 MDT 2021)

My first appointment at Progressive Eye Care was exceptional with barely any wait time, courteous staff and very professional eye exam given by Dr Lopez.


StarStarStarStarStar Great attention to detail along with profession... —    (Patient since Sat Dec 19 00:00:00 MST 2020)

Great attention to detail along with professional service. As always with Dr. Birdwistle great talk and humor.


StarStarStarStarStar Dr. Fiechter  —    (Patient since Tue Nov 09 00:00:00 MST 2021)

Dr. Fiechter is very friendly, thorough, and always takes the time to answers all my questions!


StarStarStarStarStar Progressive Eyecare is the best  —    (Patient since Thu Dec 31 00:00:00 MST 2020)

Progressive Eyecare is the best optometry care I have ever received (47 years old, in glasses since the age of 8). Un-rushed, highly technical, priced very competitively, wonderful front office, easy to make appointments, and all the options in lenses and glasses one could want. I am only sad I did not switch to this practice years ago. I've never had better vision and more comfortable lenses.


StarStarStarStarStar The best new patient experience —    (Patient since Wed May 19 00:00:00 MDT 2021)

I was so surprised to find my name on a blackboard welcoming new patients. From the technician that walked me through all the tests, to Dr. Frannie and ultimately the associate that helped me pick my glasses, I could not have had a better experience.


StarStarStarStarStar Long time loyal patient  —    (Patient since Tue Dec 08 00:00:00 MST 2020)

I’ve been driving from Lebanon to see Dr Perry Lopez & Dr Kate Lopez for 24 years. I could find a doctor that is closer, but I trust Dr Lopez with all the eye problems I’ve had over the years.


StarStarStarStarStar Been patients and customers of Progressive for ... —    (Patient since Mon Apr 18 00:00:00 MDT 2022)

Been patients and customers of Progressive for over 20 years - great staff, always friendly, professional and accommodating. My daughter was in town and they fit her into their schedule so she could get her exam in before year’s end. Very grateful for our Progressive Family!


StarStarStarStarStar Thorough eye exam with cheerful people —    (Patient since Fri Aug 13 00:00:00 MDT 2021)

I always love getting my eyes examined here. Professional, cheerful, thorough with cutting edge tech that quickly checks your eye health.


StarStarStarStarStar Competent, friendly, efficient.  —    (Patient since Fri Jan 29 00:00:00 MST 2021)

Competent, friendly, efficient.


StarStarStarStarStar Ever since Dr Hopkins died, I had difficulty fi... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

Ever since Dr Hopkins died, I had difficulty finding a doctor who I felt really understood my situation. Dr Turner is that doctor. He truly cares and I appreciate him.


StarStarStarStarStar Nicest eye doc and staff! —    (Patient since Thu Jul 07 00:00:00 MDT 2022)

Always a pleasure seeing Dr. Kate and staff! They make the whole checkup each year a lot of fun, while also giving great advice on eye care.


StarStarStarStarStar I’ve been receiving optometry care from Dr Perr... —    (Patient since Thu Dec 30 00:00:00 MST 2021)

I’ve been receiving optometry care from Dr Perry Lopez, then Dr Kate Lopez, for more than 20years. I have always received excellent, professional care and can not recall ever having anything less than first class care.


StarStarStarStarStar Have been a patitient of Progressive eye care for  —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Have been a patient of Progressive eye care for many years, first with Perry Lopez, then Kate Lopez and yesterday was my first visit with Stacie Imler. I was very impressed with Stacie. She was very thorough and spent extra time answering my questions, explaining my eyes and getting to know me.


StarStarStarStarStar The latest technology & compassionate care —    (Patient since Mon Jul 20 00:00:00 MDT 2020)

I always feel valued when I come for my appointment. The doctors and staff take their time with me, answer questions and explain what they are doing. While they embrace the latest technology they have not lost the human touch.


StarStarStarStarStar Always a thorough exam and explanation of findi... —    (Patient since Fri Apr 17 00:00:00 MDT 2020)

Always a thorough exam and explanation of findings. The office is efficient and very professional and friendly.


StarStarStarStarStar Timely, kind, and thorough. Saturday appointmen... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

Timely, kind, and thorough. Saturday appointments are fantastic, great selection of glasses.


StarStarStarStarStar Very professional and thorough —    (Patient since Tue Oct 20 00:00:00 MDT 2020)

Very professional and thorough


StarStarStarStarStar Professional and Experienced —    (Patient since Thu Jan 14 00:00:00 MST 2021)

Always very friendly, thorough and professional. Thanks to Dr. Tim B., Tiffany, Abby and Jesse for the exam and support for my annual check up and updating my frames and Rx.


StarStarStarStarStar Great job, Dr. Imlar was outstanding!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great job, Dr. Imlar was outstanding!


StarStarStarStarStar great visit all the staff was wonderful —    (Patient since Sat Jan 01 00:00:00 MST 1)

great visit all the staff was wonderful


StarStarStarStarStar Dr. Birtwhistle is great. Personable, funny, an... —    (Patient since Tue Jul 27 00:00:00 MDT 2021)

Dr. Birtwhistle is great. Personable, funny, and engaging, and knows his stuff.


StarStarStarStarStar Dr. Lopez is by far an outstanding Optometrist,... —    (Patient since Tue Jan 24 00:00:00 MST 2023)

Dr. Lopez is by far an outstanding Optometrist, as she is always looking out for my best interest on answering my questions and concerns regarding my eyes and offering suggestions.


StarStarStarStarStar Love Dr. Fietcher  —    (Patient since Sat Jan 01 00:00:00 MST 1)

We absolutely love coming to Dr. Fietcher! She is always so thorough with our eyes, and explains everything in a way we can understand. She is passionate about vision care and it shows!


StarStarStarStarStar I always love my annual appointment. Dr. Lopez ... —    (Patient since Tue Dec 29 00:00:00 MST 2020)

I always love my annual appointment. Dr. Lopez is the best!!! She’s not only a wonderful doctor, but caring , warm and friendly. I look forward to my appointment.


StarStarStarStarStar The staff and Doctor were very professional in ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff and Doctor were very professional in their actions and time that they spent with me.


StarStarStarStarStar Very professional and friendly staff! Had my ex... —    (Patient since Mon Dec 14 00:00:00 MST 2020)

Very professional and friendly staff! Had my exam and new glasses ordered within an hour.


StarStarStarStarStar I received excellent care, from the Doctor and ... —    (Patient since Tue Nov 10 00:00:00 MST 2020)

I received excellent care, from the Doctor and all who took care of me thank you


StarStarStarStarStar Progressive Eyecare took good care of me —    (Patient since Tue Oct 06 00:00:00 MDT 2020)

My appointment went very well. I never waited more than five minutes and I never felt like the doctor was rushing me through.


StarStarStarStarStar Customer Service —    (Patient since Sat Jan 01 00:00:00 MST 1)

Customer service was excellent! Dr Whistle was was outstanding along with all office staff.


StarStarStarStarStar  —    (Patient since Mon Oct 12 00:00:00 MDT 2020)

Tiffany and Dr. Birtwhistle were very easy to work with and professional. They took the time to answer all of my questions and made me feel at ease!


StarStarStarStarStar I alway love my experience at Progressive with ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I alway love my experience at Progressive with Dr. Fiechter! She is extremely thorough and pays close attention to detail. I felt very well taken care of and that she was including me in the decision about my eyes.


StarStarStarStarStar Great service from staff. They are very knowled... —    (Patient since Wed Aug 04 00:00:00 MDT 2021)

Great service from staff. They are very knowledgeable too. I love Dr. Frannie, she is very passionate about her work


StarStarStarStarStar Professional, welcoming, knowledgeable office. ... —    (Patient since Thu Dec 03 00:00:00 MST 2020)

Professional, welcoming, knowledgeable office. I have been going to Progressive eye care for over 30 years, they are the best.


StarStarStarStarStar Doctors spend plenty of time with you explaining! —    (Patient since Fri Jan 13 00:00:00 MST 2023)

The doctors spend plenty of time with you and explain all of their findings. Staff is great and the selection of frames is amazing and the folks that help you select the frames are great too! You feel like you are in good hands here!


StarStarStarStarStar  —    (Patient since Tue Sep 28 00:00:00 MDT 2021)

We love this practice in the doctors and staff.


StarStarStarStarStar Friendly staff and professional service with a ... —    (Patient since Mon Sep 21 00:00:00 MDT 2020)

Friendly staff and professional service with a smile. Love this place!


StarStarStarStarStar I had a great experience! —    (Patient since Fri Oct 09 00:00:00 MDT 2020)

I had a great experience!


StarStarStarStarNo Star Satisfied patient —    (Patient since Tue Mar 16 00:00:00 MDT 2021)

Even though there were a lot of frames to choose from. The prices were out of my price range. I did find the clearance rack at a price that was covered by insurance. Overall,I was satisfied with the staff and Dr. Imler.


StarStarStarStarStar I believe there were two different emails, with... —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

I believe there were two different emails, with one listing a 9:15am appointment and one for 9:30am, which was correct. Everyone was friendly, technically proficient, and punctual.


StarStarStarStarStar Fast scheduling and excellent service —    (Patient since Thu Aug 12 00:00:00 MDT 2021)

Fast scheduling and excellent service


StarStarStarStarStar Yesterday was the first time I've met and been ... —    (Patient since Tue Apr 20 00:00:00 MDT 2021)

Yesterday was the first time I've met and been examined by Dr. Fiechter - she was attentive, thorough, and very interested in making sure all of my questions were asked. I have a complicated vision history, and am very particular about my vision - she was patient and awesome during our time. As with every other doctor I've experienced at Progressive, Frannie was tremendous!


StarStarStarStarStar Very professional and accom —    (Patient since Wed Aug 18 00:00:00 MDT 2021)

Very professional and accommodating


StarStarStarStarNo Star Enjoyable Appointment —    (Patient since Tue Jul 21 00:00:00 MDT 2020)

I always enjoy my eye doctor appointments, and Dr. Birtwhistle is a pleasure to visit with. The clinical staff is very nice and pleasant with running through the various tests before sitting with the doctor.


StarStarStarStarStar Eye check-up —    (Patient since Mon Oct 17 00:00:00 MDT 2022)

My family of 4 and extended family all use Progressive Eyecare. They came highly recommended to my husband and I around 16 years ago. We have been patients ever since. Now our 2 daughters are patients as well.


StarStarStarStarStar I am just so glad that you were able to get me ... —    (Patient since Mon Jun 28 00:00:00 MDT 2021)

I am just so glad that you were able to get me in so quickly.


StarStarStarStarStar great service as usual —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

Great support. Progressive got me in quickly and provided me with excellent support.


StarStarStarStarStar Dr. Birtwhistle diagnosed my dry eye condition ... —    (Patient since Mon Aug 31 00:00:00 MDT 2020)

Dr. Birtwhistle diagnosed my dry eye condition and thoroughly explained how the medications and Bruder mask worked together to balance my tears. By understanding the condition and the treatments I am better able to do what it takes to get back to wearing contacts.


StarStarStarStarStar I was pleased with the ability to schedule on m... —    (Patient since Mon Oct 24 00:00:00 MDT 2022)

I was pleased with the ability to schedule on my own time and given your calendar of options! Thank you for that!


StarStarStarStarStar Pleased client  —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

I have been a client for years and I never leave disappointed. Great staff top to bottom. Top notch customer service, effortless scheduling, efficiency of visits, and quality care. Would highly recommend Progresive EyeCare and Eyewear to anyone who is looking for a place to have their vision checked/treated without ever dealing with the headaches that commonly come with many doctor offices!


StarStarStarStarStar Best Eye Doctor Ever —    (Patient since Tue Aug 18 00:00:00 MDT 2020)

Amazing! Just moved here and I will continue to go to Progressive Eyecare. My old eye doctor would not increase my prescription or truly listen to my problems that I was having. I had all of my questions answered here! I am now in contacts that fit great but I can also see out of! Worked well with my insurance and had great deals.


StarStarStarStarStar Great experience —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

Great experience from start to finish. The team is very helpful and friendly. This was my second visit and I plan on returning in the future.


StarStarStarStarStar  —    (Patient since Mon Mar 13 00:00:00 MDT 2023)

Extremely impressed with this office, thanks for the wonderful care and new knowledge about my personal eye health!


StarStarStarStarStar My appointment with Dr. Imler was wonderful. Sh... —    (Patient since Thu Oct 15 00:00:00 MDT 2020)

My appointment with Dr. Imler was wonderful. She spent a great deal of time answering my questions, provided me with helpful information, and was charismatic and personable. I would highly recommend her.


StarStarStarStarStar Dr. Kate did a wonderful job with our teenage s... —    (Patient since Thu Sep 23 00:00:00 MDT 2021)

Dr. Kate did a wonderful job with our teenage son. She works very well with his him and I feel very good about her being our eyecare provider.


StarStarStarStarStar Wonderful experience! Love the staff. Very prof... —    (Patient since Mon Aug 31 00:00:00 MDT 2020)

Wonderful experience! Love the staff. Very professional and took time with us. Did not feel rushed.


StarStarStarStarStar Always excellent service. —    (Patient since Thu May 14 00:00:00 MDT 2020)

Always excellent service.


StarStarStarStarStar Dr. Kate is always thorough. I love the new te... —    (Patient since Tue Jun 08 00:00:00 MDT 2021)

Dr. Kate is always thorough. I love the new technology and attention to my concerns. The staff is very friendly. My insurance does not cover my visits but I don't trust anyone else with my vision!


StarStarStarStarStar Thanks for the caring approach to my eye issues... —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

Thanks for the caring approach to my eye issues. I received great info and recommendations.


StarStarStarStarStar Friendly staff. Stacey was very thorough and am... —    (Patient since Fri Apr 02 00:00:00 MDT 2021)

Friendly staff. Stacey was very thorough and amazing with our sons.


StarStarStarStarStar We love Progressive Eyecare and Dr. Birtwhistle... —    (Patient since Tue Jul 07 00:00:00 MDT 2020)

We love Progressive Eyecare and Dr. Birtwhistle! They are professional, polite and give excellent exams and service!


StarStarStarStarStar Feel valued  —    (Patient since Sat Jul 18 00:00:00 MDT 2020)

I so appreciated the phone call from Jake the day before asking me a question about my appointment. I felt that they were taking care of me and my health from the moments before the appointment to the end.


StarStarStarStarStar Dr. Kate Lopez is the best! —    (Patient since Mon Jun 28 00:00:00 MDT 2021)

I have been going to Progressive for many, many years, and Dr. Kate Lopez is the best. I always feel cared about and know she has my best interest in mind. Just today I recommended her to a coworker that is unhappy with her eyecare provider.


StarStarStarStarStar Best Optomistrist Visit of my life! —    (Patient since Thu Oct 08 00:00:00 MDT 2020)

Best Optomistrist Visit of my life!


StarStarStarStarStar Progressive Eyecare has excellent and caring st... —    (Patient since Tue Jul 20 00:00:00 MDT 2021)

Progressive Eyecare has excellent and caring staff and Doctors. Their equipment is cutting edge. The technical staff are very kind and thorough. The doctors are some of the best. I feel confident in the quality eye. Are I receive at Progressive.


StarStarStarStarStar As a customer who is prone to eye issues I real... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

As a customer who is prone to eye issues I really appreciate the great quality of care Progressive Eyecare consistantly gives me. Everything is explained very well and executed.


StarStarStarStarStar Always enjoy visiting. Everyone is so nice and ... —    (Patient since Thu Oct 20 00:00:00 MDT 2022)

Always enjoy visiting. Everyone is so nice and helpful. Very good experience.


StarStarStarStarStar Very friendly and helpful staff!  —    (Patient since Wed Jul 08 00:00:00 MDT 2020)

Very friendly and helpful staff!


StarStarStarStarStar Appointment went very well, timely, friendly an... —    (Patient since Thu Feb 11 00:00:00 MST 2021)

Appointment went very well, timely, friendly and professional.


StarStarStarStarStar I was having an issue with my eye that came up ... —    (Patient since Mon Jan 20 00:00:00 MST 2020)

I was having an issue with my eye that came up over the weekend. I was in a lot of pain and when I called first thing in the morning, they got me in right away and accessed the situation. I really appreciated being seen so quickly.


StarStarStarStarStar Progressive Eyecare and Eyewear is top-notch —    (Patient since Thu May 12 00:00:00 MDT 2022)

Progressive Eyecare and Dr. Birtwhistle are top-notch and I would not hesitate to recommend them to anyone needing eye or vision care.


StarStarStarStarStar Eye Appointment on Friday —    (Patient since Fri Sep 04 00:00:00 MDT 2020)

I was running late, but they took me in and provided me with my eye exam anyway! Much appreciated.


StarStarStarStarStar I really like Dr. Turner. Very professional and... —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

I really like Dr. Turner. Very professional and kind staff


StarStarStarStarStar Dr,Kate is wonderful! She explains things and i... —    (Patient since Tue Feb 23 00:00:00 MST 2021)

Dr,Kate is wonderful! She explains things and is very through. I am very confident she can handle anything


StarStarStarStarStar I’ve always enjoyed my experience at progressiv... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I’ve always enjoyed my experience at progressive. Being a new glasses wearer I’m not versed in many potential issues. Turns out the sphere is way off on my script and I now own hundreds of dollars in distorted glasses. This is seriously disappointing.


StarStarStarStarStar Great place to visit, wonderful staff! —    (Patient since Mon May 02 00:00:00 MDT 2022)

I've been coming here for over 10 years. I saw Dr. Stacy Staci Imler for my most recent visit. She and all of the staff that I encountered were extremely kind, helpful and knowledgeable. This has been the case for every visit I've had. I will definitely keep returning and I will recommend this place above any others I've tried!


StarStarStarStarStar Great experience as always. From check in, to i... —    (Patient since Sat Jul 18 00:00:00 MDT 2020)

Great experience as always. From check in, to images done before meeting with the doctor everyone is kind and helpful. The doctor takes time during the appointment to go over the exam and answer any questions or concerns. Then the people who help find new frames/glasses are superb as well! Great customer service.


StarStarStarNo StarNo Star It seems that they’re more expensive (even with... —    (Patient since Sat Jan 01 00:00:00 MST 1)

It seems that they’re more expensive (even with insurance) than other local eye care places. The doctors are very friendly though and the location is pretty convenient.


StarStarStarStarStar Thanks for squeezing me in because the online a... —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

Thanks for squeezing me in because the online appointment system didn’t work out. I love your office and the staff! Awesome!


StarStarStarStarStar Easy process and excellent service  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Easy process and excellent service


StarStarStarStarStar Friendly quick service. Everyone was knowledgea... —    (Patient since Wed Oct 28 00:00:00 MDT 2020)

Friendly quick service. Everyone was knowledgeable and I had a pleasant experience.


StarStarStarStarStar  —    (Patient since Sat Aug 20 00:00:00 MDT 2022)

The staff and Doctors were courteous, expeditious with my appointment and demonstrated true concern about my vision wellness! I have been attending Progressive Eye Care since 1994 and wouldn't think of going anywhere else!


StarStarStarStarStar Everyone is very friendly, high end technology,... —    (Patient since Fri Jul 03 00:00:00 MDT 2020)

Everyone is very friendly, high end technology, modern office


StarStarStarStarStar I am a first timer...and will return. I'm pleas... —    (Patient since Mon Jun 19 00:00:00 MDT 2023)

I am a first timer...and will return. I'm pleased.


StarStarStarStarStar Excellent experience.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Excellent experience. Staff was friendly. Doctor was amazing. Prescription for contact lenses is perfect. My last prescription I received from a different provider always felt off. The prescription I received from Progressive EyeCare and Eyewear feels perfect. Thank you so much.


StarStarStarStarStar Great practice. Personalized care in a comfort... —    (Patient since Wed Jul 15 00:00:00 MDT 2020)

Great practice. Personalized care in a comfortable and high tech environment. Dr. Birstwhistle was personable, addressed my concerns and made a plan for my eyecare and comfort.


StarStarStarStarStar Dr. Stacie M. Imler is great!  —    (Patient since Mon May 02 00:00:00 MDT 2022)

Dr. Stacie M. Imler is great! I felt like she really cared about my eye health and went through everything in detail with me! I plan to use her from now on.


StarStarStarStarStar Always a pleasure working with Dr. Birtwhistle ... —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

Always a pleasure working with Dr. Birtwhistle and staff at Progressive at Clearwater Crossing.


StarStarStarStarStar Honest eye care! —    (Patient since Tue Jun 01 00:00:00 MDT 2021)

I really enjoyed meeting with Dr. Birtwhistle and his team over the last few years. They are always responsive when I have eye concerns or needs but never pushing about products/services that I don't need. I trust him to take care of me and my families eye care needs.


StarStarStarStarStar Best eye care in the city —    (Patient since Thu Jan 28 00:00:00 MST 2021)

I have been going to Progressive Eye Care for almost a decade and the service provided has always been exceptional. The staff and doctors are friendly and truly care about their patients. I would highly recommend Progressive Eye Care if your seeking a friendly, knowledgeable, caring eye care office.


StarStarStarStarStar Dr. Imler is the best! I love her patience and ... —    (Patient since Tue Oct 06 00:00:00 MDT 2020)

Dr. Imler is the best! I love her patience and understanding with me about my Eyecare. She’s helped me with corneal ulcers, routine eye exams, contact lens fitting and eye emergencies. Thank you!


StarStarStarStarNo Star Great Service, Great Quality —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great Service, Great Quality


StarStarStarStarStar red eye akert —    (Patient since Tue Aug 18 00:00:00 MDT 2020)

My doctor was booked so I saw Dr. Fiechter and she was so wonderful!


StarStarStarStarStar Best eye exam I ever had in my lifetime!  —    (Patient since Mon Oct 19 00:00:00 MDT 2020)

My eye exam I had was the best! My eye Doctor at your place of business was so friendly and professional. Frannie Fiechter did a wonderful job! I’m telling all my friends and family!


StarStarStarStarStar Always a pleasure  —    (Patient since Fri Mar 05 00:00:00 MST 2021)

I have been to Progressive Eye Care several times in the past few years. They have won my trust and respect. I’ve seen Dr Tim and Dr Frannie. Both have been absolutely terrific in their attention and explanation of the process. Highly recommend.


StarStarStarStarStar Yearly Eye Exam —    (Patient since Wed Nov 09 00:00:00 MST 2022)

I have been coming to Progressive Eyecare and Eyewear for several years and will continue to do so in the future. I feel like I am receiving the best care for my eyes and their health


StarStarStarStarStar Consistently provide great care in a great envi... —    (Patient since Thu Mar 10 00:00:00 MST 2022)

Consistently provide great care in a great environment. Both the doctors and staff are terrific.


StarStarStarStarStar Great service —    (Patient since Mon Sep 13 00:00:00 MDT 2021)

Always pleasant experience. My questions, concerns are always met with attentive care. From the staff, to technicians and of course the doctors everyone is helpful, knowledgeable and efficient.


StarStarStarStarStar Great staff supporting the wonderful Dr Kate Lo... —    (Patient since Tue Nov 21 00:00:00 MST 2017)

Great staff supporting the wonderful Dr Kate Lopez.


StarStarStarStarStar Dr. Birtwhistle was great as usual:) My experie... —    (Patient since Fri May 07 00:00:00 MDT 2021)

Dr. Birtwhistle was great as usual:) My experience is always good at Progressive


StarStarStarStarStar 5 stars. Dr Birtwhistle was wonderful with my d... —    (Patient since Thu Mar 04 00:00:00 MST 2021)

5 stars. Dr Birtwhistle was wonderful with my daughter. Very thorough exam- wanted to make sure her vision was very sharp with her new contacts. Very friendly staff.


StarStarStarStarStar My appointment was great. Information accurate ... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

My appointment was great. Information accurate really made me feel comfortable.


StarStarStarStarStar  —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

I appreciate being treated with caring and respect by all of your staff. The personalized treatment I receive from Dr. Imler gives me a great confidence that my eye health is in good hands. I always feel like my vision is as important to you as it is me and I've never been shuffled in or out so quickly as to make room for the next patient.


StarStarStarStarStar Everyone is very professional, friendly and hel... —    (Patient since Mon Aug 14 00:00:00 MDT 2023)

Everyone is very professional, friendly and helpful!


StarStarStarStarStar Same great appointment I’ve come to expect.  —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

Same great appointment I’ve come to expect.


StarStarStarStarStar I was very pleased with the entire experience. ... —    (Patient since Thu Nov 19 00:00:00 MST 2020)

I was very pleased with the entire experience. It all went as smooth and easily as I could have possible hoped for. Well organized, on time, and extremely helpful. I especiallly appreciated all the educational information my eye doctor gave me related to my diabetes. He told me more than my family doctor has ever offered.


StarStarStarStarStar Excellent Service —    (Patient since Tue Jan 18 00:00:00 MST 2022)

There is a reason my family has gone to Progressive Eye care for over 20 years.


StarStarStarStarStar Very professional and outstanding care by all s... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional and outstanding care by all staff.


StarStarStarStarStar Dr. Turner was new to me. He was very through ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Turner was new to me. He was very through and professional. I highly recommend him.


StarStarStarStarStar Amazing Service! —    (Patient since Thu Jan 07 00:00:00 MST 2021)

I always receive great service every time I go! Whether it's for an appointment or just to look at frames. Dr. Birtwhistle is the best!!!


StarStarStarStarStar Dr. Birtwhistle is very thorough and takes the ... —    (Patient since Fri Dec 10 00:00:00 MST 2021)

Dr. Birtwhistle is very thorough and takes the time to explain the exam.


StarStarStarStarStar Expect the best care! —    (Patient since Mon May 24 00:00:00 MDT 2021)

I was impressed with the new instruments/machines that are now being used. As always, it was a pleasant appointment and my check-up was most thorough. Thank you.


StarStarStarStarStar Dr. Birtwhistle is hilarious and excellent, in ... —    (Patient since Fri Dec 18 00:00:00 MST 2020)

Dr. Birtwhistle is hilarious and excellent, in that order.


StarStarStarStarNo Star Thorough examination with friendly doctor. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Thorough examination with friendly doctor.


StarStarStarStarStar Dr. Tim and all the staff are great. Always enj... —    (Patient since Thu Jan 21 00:00:00 MST 2021)

Dr. Tim and all the staff are great. Always enjoy seeing him.


StarStarStarStarStar Overall thoughts  —    (Patient since Fri Mar 05 00:00:00 MST 2021)

I felt the staff and doctors knew how to treat each patient and knew what they were doing. I would recommend Progresive Eyecare to my friends.


StarStarStarStarStar Simply the best!! —    (Patient since Mon Dec 28 00:00:00 MST 2020)

Excellent care as always! Dr. BIrtwhistle took the time to explain some medical conditions which my PCP didn’t even explain. I have a better understanding of how conditions can be corrected and how they can be detected during an annual eye exam!


StarStarStarStarStar Excellent service as usual. —    (Patient since Fri May 08 00:00:00 MDT 2020)

Excellent service as usual.


StarStarStarStarStar Excellent experience —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

This was a very good experience. You couldn't ask for better care and service.Progressive Vision is excellent. I have been going there for years, first seeing Dr Lopez until he retired. I saw Dr Stacie Imler this appointment. She provided excellent care,was also very friendly,took all the time I needed and made sure I had any questions answered. I highly recommend her. I also had someone help me pick out glasses. Unfortunately I don't recall her name but she was excellent. She was very knowledgeable as well as very patient with me when I was having a hard time deciding. She was willing to try on as many pairs of glasses as needed so that I could find what I liked, and she also looked each one up to see what colors they came in. At the same time, I never felt pressured. I highly recommend her to help you in selecting glasses. The tech that does the eye testing also was very knowledgeable and friendly. The girls who check you in and out were quick and efficient and friendly. Overall I highly recommend this place.


StarStarStarStarStar Learning to wear contacts —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

Tiffany was so helpful when I transition to contacts. I was scared at the thought of placing something in my eye. I thought it would be a long process trying to learn how to put them in and take them out but, Tiffany's teaching techniques were amazing.


StarStarStarNo StarNo Star Always great to see Dr Kate!! Good thorough ex... —    (Patient since Wed Jan 27 00:00:00 MST 2021)

Always great to see Dr Kate!! Good thorough exam. Had to wait 30 minutes however.


StarStarStarStarStar Recommend  —    (Patient since Thu Oct 07 00:00:00 MDT 2021)

Dr. Birtwhistle and the Progressive staff are always kind, knowledgeable and helpful. I would recommend them for all of your Eyecare needs.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

It was a pleasurable experience. The office staff was professional and Frannie was outstanding!


StarStarStarStarStar Very professional and high quality service. —    (Patient since Fri Aug 25 00:00:00 MDT 2023)

Very professional and high quality service.


StarStarStarStarStar Mr. —    (Patient since Mon Nov 20 00:00:00 MST 2023)

I have been seeing Dr. K Lopez for 15+ yrs. I think that should say it all. I have always been very pleased with her care and advice.


StarStarStarStarStar Wonderful experience. Dr Imler was wonderful. S... —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

Wonderful experience. Dr Imler was wonderful. She listen and showed true concern in our childs care.


StarStarStarStarStar I feel confident that I am receiving a quality ... —    (Patient since Thu Mar 02 00:00:00 MST 2023)

I feel confident that I am receiving a quality eye exam and trust the competency of Dr. Kate Lopez.


StarStarStarStarStar 5 stars. Great experience!! —    (Patient since Sat Jan 01 00:00:00 MST 1)

5 stars. Great experience!!


StarStarStarStarStar Friendly people and outstanding service —    (Patient since Mon Dec 14 00:00:00 MST 2020)

Friendly people and outstanding service The people are always friendly, the hours and location are convenient, and the service is outstanding.


StarStarStarStarStar I NEVER submit 'Reviews' - I was in Pain EXCRUC... —    (Patient since Mon Oct 15 00:00:00 MDT 2018)

I NEVER submit 'Reviews' - I was in Pain EXCRUCIATING PAIN!! Called the office, just KNEW I wouldn't be seen after calling the whole Indianapolis area, Ms. Beth (Front Desk) made me feel like I was speaking to my Mother, she was sooo empathetic to my pain and my situation. Got an Appointment the same day, within 3 hours! At that point in my life, the pain left me wanting to die. The second lady took me back, introduced herself, explained to me what she was going to do..etc, really professional as well, 3rd lady explained the Dr. would be in soon, asked if I needed the lights turned down (I did) everyone smiled and was pleasant. Dr. (Forgot his name, he likes socks though!) came in, positive, energetic, (Which I was like, Mahn, I am NOT on that excitement stuff, fix my eye!) but I let him be him. Explained that he Would get to the bottom, took a while, (15-20) but he did, he found the issue. Gave me a prescription, Dr's. note for that day for work and the next day (Didn't even have to ask) told a couple of jokes, made me smile (Though I was still dying) and (get this...) AND HIS CELL PHONE NUMBER!! I mean, who DOES THAT!? yeah, it's prob a company phone, but sooo what! told me to call/text him if it gets worse!! (The got me, customer for LYFE) They also gave me a coupon which gave me $20.00 off my prescription that I NEEDED SOO BAD, (Would have been $50.00) Ms. Beth talked to me more as we (They allowed my grown self to have my cousin back there for my comfort) were leaving. This place was clean, friendly, professional, empathetic, in "tuned", and I was blown away personally. Perhaps I caught them all having GREAT days and I was a recipient of it all, regardless of, until they give ME a reason, they have TOTALLY Gained/Earned a new Patient. Shoot, they have me over here at work (Mtg Industry) trying to emulate them!!! HA!!! - Would I recommend, AB - SO - LUTE - LY!


StarStarStarStarStar Excellent, caring doctors and staff. —    (Patient since Tue Oct 13 00:00:00 MDT 2020)

Excellent, caring doctors and staff.


StarStarStarStarStar Staci was excellent and caring during the Appt ... —    (Patient since Sat Apr 17 00:00:00 MDT 2021)

Staci was excellent and caring during the Appt I appreciate that. Thank you


StarStarStarStarStar Annual Vision Examination —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

My appointment was handled promptly and courteously. Jessica and Dr. Frannie Fietcher were thorough in examining my vision, assuring me in detail that my eye prescription had not really changed since my last annual visit.


StarStarStarStarStar Friendly, caring and welcoming atmosphere ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendly, caring and welcoming atmosphere from the moment you walk in.


StarStarStarStarStar Great service. Dr Stacey was professional and c... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great service. Dr Stacey was professional and caring!


StarStarStarStarStar Go Pro that is Progressive Eyecare —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

I always feel welcomed here each time I go. Three staff is very helpful and always find every discount possible when ordering your glasses or contacts. I highly recommend them.


StarStarStarStarStar I just love Dr. Kate! An appointment with her i... —    (Patient since Thu Jul 09 00:00:00 MDT 2020)

I just love Dr. Kate! An appointment with her is like a visit with an old friend instead of some sterile doctor. Staff is great too!


StarStarStarStarNo Star The staff at Progressive is always welcoming, p... —    (Patient since Thu Jan 20 00:00:00 MST 2022)

The staff at Progressive is always welcoming, pleasant and helpful. I experience this same environment at both locations.


StarStarStarStarStar Completely satisified —    (Patient since Fri Aug 14 00:00:00 MDT 2020)

Dr. Imler has been great. I am transitioning from glasses to multifocal contact lenses at the age of 55 without ever having worn contacts. She has been very helpful and patient with me as we work to get the perfect prescription for my eyes. Apparently multifocal lenses can be a little trickier to get the right prescription than regular contact lenses.


StarStarStarStarStar Excellent service and Dr. Staci Imler is the be... —    (Patient since Fri Jul 10 00:00:00 MDT 2020)

Excellent service and Dr. Staci Imler is the best!


StarStarStarStarStar Outstanding Service! —    (Patient since Wed Mar 22 00:00:00 MDT 2023)

Great Service! The staff was very friendly and knowledgeable. They went over my benefits and explained my options. Dr. Birtwhistle was very patience and went over what I will need to do moving forward. I would recommend Progressive Eye Care to all my friends and relatives.


StarStarStarStarStar Awesome from the minute I walked into the store... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Awesome from the minute I walked into the store. Lens Crafters better pay attention. The exam to choosing glasses the staff really cared. Best ever!!!!


StarStarStarStarStar Review from a longtime customer —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been going to Progressive Eyecare and Eyeware for quite a few years & am always impressed by the level of care they deliver -- in addressing and explaining medical and vision issues so thoroughly, as well as in selecting the right lens solutions and frames for each individual. Dr. Birtwistle was very kind, very precise and very generous with his time throughout the whole process. Thank you, Dr. B!


StarStarStarStarStar  —    (Patient since Tue Sep 14 00:00:00 MDT 2021)

Dr. Kate Lopez was amazing! She was professional, friendly and extremely knowledgeable. I highly recommend her as your eye care professional.


StarStarStarStarStar It was a pleasant experience to come in for my ... —    (Patient since Mon Nov 29 00:00:00 MST 2021)

It was a pleasant experience to come in for my eye exam. Thanks!


StarStarStarStarStar Received great care for problem with eye —    (Patient since Fri Feb 19 00:00:00 MST 2021)

Received great care for problem with eye


StarStarStarStarStar The appointment was on time. I didn’t feel rus... —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

The appointment was on time. I didn’t feel rushed. I felt like the doctor cared.


StarStarStarStarStar Outstanding experience as usual —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

Outstanding experience as usual


StarStarStarStarStar So Welcoming —    (Patient since Fri Aug 13 00:00:00 MDT 2021)

All of the staff at Progressive were kind, welcoming, and patient. I enjoyed my interactions with all of the staff and with my doctor. Their selection of eyeglasses offered so many options to choose from, I felt like they had something for everyone.


StarStarStarStarStar Impeccable Store! —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Great selection of frames and great service!


StarStarStarStarStar 5 stars. It has always been a pleasant experien... —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

5 stars. It has always been a pleasant experience to go there.


StarStarStarStarStar I got a prompt appointment for an eye injury. T... —    (Patient since Thu Oct 20 00:00:00 MDT 2022)

I got a prompt appointment for an eye injury. The doctor was caring and very thorough. That’s why I’ve been a patient there for many years.


StarStarStarStarStar Above and beyond professional... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Always feel I get above and beyond professional help when I discuss any eye issues with the doctors at Progressive Eyecare. Wonderful to have them available when you need them.


StarStarStarStarStar The most thorough eye exam ever! —    (Patient since Sat Jan 01 00:00:00 MST 1)

The most thorough eye exam ever!


StarStarStarStarStar  —    (Patient since Tue May 09 00:00:00 MDT 2023)

I was late for my appointment because I didn’t leave enough time to get there but they were very nice about it


StarStarStarStarStar The team at Progressive is always friendly and ... —    (Patient since Fri Sep 25 00:00:00 MDT 2020)

The team at Progressive is always friendly and efficient, very thorough and always happy to answer my questions.


StarStarStarStarStar  —    (Patient since Wed Oct 27 00:00:00 MDT 2021)

If you’re looking for an excellent optometrist, you can’t do any better than Dr. Antonio Turner who has recently joined Progressive Eyecare. He has a delightful and very informative way of transmitting information to the patient. He has a sense of humor and listens which is so important. He answered my questions fully. The staff is professional and friendly. I found it very easy to make an appointment. I also loved the art that was on display, but I’m a sucker for dogs.


StarStarStarNo StarNo Star Liked and the staff and the doctor just fine bu... —    (Patient since Wed May 20 00:00:00 MDT 2020)

Liked and the staff and the doctor just fine but the person selling me my glasses had the personality of a wall. Not enthusiastic, curt, and didn’t smile at all. I’m pretty sure he’s the optician who works mainly in the lab and has to begrudgingly help out on the floor when the need arises. And their prices are outrageous after insurance. I’ve never paid that much out of pocket.


StarStarStarStarStar Great Docs and Great Support People —    (Patient since Wed Jul 01 00:00:00 MDT 2020)

Great Docs and Great Support People


StarStarStarStarStar Had a great experience. Everyone was nice and k... —    (Patient since Thu Jun 23 00:00:00 MDT 2022)

Had a great experience. Everyone was nice and knowledgeable.


StarStarStarStarStar The experience was great. Definitely 5 stars. ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The experience was great. Definitely 5 stars. Personable staff members. Dr. Birtwhistle was clear, concise and informative during the exam. The personal attention and conversational manner of my visit were appreciated. I left the exam confident that the health of my eyes was as important to Dr. Birtwhistle and colleagues, as it was to me.


StarStarStarStarStar Progressive Eyecare is a great practice -- prof... —    (Patient since Fri Mar 26 00:00:00 MDT 2021)

Progressive Eyecare is a great practice -- professional but friendly!


StarStarStarStarStar Staff is always very welcoming and explains eve... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Staff is always very welcoming and explains everything thoroughly.


StarStarStarStarStar Amazing Care —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have never had a better experience with an eye exam or with a doctor's office in general. Dr. Turner was very attentive to my health needs and was willing to explain things to me in plain terms I would understand. I was able to find glasses that my insurance covered and looked/felt right in less than 10 minutes and all the office staff was more than willing to help me find what I wanted and give me advice. I would recommend this office to all my family and friends.


StarStarStarStarStar I could not have asked for a better experience.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I could not have asked for a better experience. Across the board, I was most impressed.


StarStarStarStarStar I have been a patient at Progressive for years.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been a patient at Progressive for years. I appreciate their commitment to the health of my eyes, by the tests they provide. I never have to wait long for my appointment and all the staff are efficient and friendly. I also appreciate the time the doctors spend discussing my eyesight, problems I may be having and getting my prescriptions just right. They also have a great selection of eyewear. Very pleased and satisfied with the great care I receive at Progressive Eyecare!! Thank you!


StarStarStarStarStar I've been with Progressive Vision for almost 20... —    (Patient since Tue Sep 01 00:00:00 MDT 2020)

I've been with Progressive Vision for almost 20 years and have been through several transitions of doctors and locations. I've always had excellent service and wouldn't go anywhere else for my eye care needs!


StarStarStarStarStar Everyone is always professional, friendly and h... —    (Patient since Thu Feb 01 00:00:00 MST 2024)

Everyone is always professional, friendly and helpful. (Both offices)


StarStarStarStarStar Progressive Eyecare gives excellent care —    (Patient since Tue Jun 02 00:00:00 MDT 2020)

Progressive Eyecare has provided me with excellent care for years and each year they improve their services. I am thankful they are keeping on the cutting edge of technology and nutrition for eyes. My eyesight is valuable to me, as my Mother is blind from macular degeneration. They are monitoring my care closely and are aware of the latest developments, tests, and supplements. Just celebrated Dr Perry Lopez moving on to administration and teaching and am now blessed to be treated by his wife, Dr. Kate Lopez. Their office staff is always pleasant and helpful, as is their accounting gal. If you want to take excellent care of your eyes, call Progressive Eyecare for your appointment.


StarStarStarStarStar As always, a good experience! —    (Patient since Mon Jul 06 00:00:00 MDT 2020)

As always, a good experience!


StarStarStarStarStar Always a good visit —    (Patient since Mon Jul 06 00:00:00 MDT 2020)

My husband and I had back-to-back appointments and as always, both of us enjoyed our appointment with Dr Birtwhistle.


StarStarStarStarStar Progressive is always very thorough and educate... —    (Patient since Fri May 07 00:00:00 MDT 2021)

Progressive is always very thorough and educates me on what they see. They are prompt and get me in and out without wasting any time. We have been going for years and will continue to do so.


StarStarStarStarStar This was by far the best doctors office visit I... —    (Patient since Thu Mar 29 00:00:00 MDT 2018)

This was by far the best doctors office visit I've ever had in my life. I would recommend Dr. Birtwhistle to anyone and everyone. I was very concerned about my eye condition and he made me feel so comforted and assured. He Has a very calming presence that quickly put me at ease. If he wasn't an optometrist, I think he would do very well as an OBGYN or a birthing coach. He and his office staff went above and beyond to get me what I needed at the price that I needed. Such a great experience.


StarStarStarStarStar FIve stars —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would recommend Progressive Eyecare to anyone needing glasses. Very professional and helpful.


StarStarStarStarStar They always do a great job for me, thanks for ... —    (Patient since Wed May 05 00:00:00 MDT 2021)

They always do a great job for me, thanks for everythings!!


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Left as appointment was 35 minutes late and I had just had all the test the day before at eye surgeon checkup and did not need glasses! Cleared it with nurse!


StarStarStarStarStar Great Experience —    (Patient since Mon May 11 00:00:00 MDT 2020)

I first came here in 2015 to get a pair of glasses. I brought my prescription with me. Now in 2018, I decided I needed a new eye doctor so I went to Dr. Tim Birtwhistle. I very much enjoyed my eye doctor visit. The person who checked me in was efficient, professional, and easy to have a discussion with. She took the time to understand my questions and talked to me without distraction. The tech who gave me the initial part of the exam also was not distracted and explained everything to me that was happening. She was very personable and a pleasure to be around. Dr. Birtwhistle explained everything I was seeing (and not seeing) to me along with excellent explanations on why. He, like the others, made it clear that I was his top priority while we were together. I had questions, he listened and answered them all. After the exam, I purchased new glasses and the good experience continued. The people helping me with the glasses were not pushy at all. They let me take my time in finding the glasses I wanted (it turned out that the ones they initially picked out were my favorite). I felt welcome. Everyone there helped, did their job very well and were all very intelligent, professional, and friendly. I would recommend this location to others (I already did)! PS - I especially like the machine that makes it possible to not get my eyes dilated!


StarStarStarStarNo Star Annual appointment!  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great annual appointment!


StarStarStarStarStar Yesterday was my first visit with Dr. Imler. S... —    (Patient since Wed Sep 07 00:00:00 MDT 2022)

Yesterday was my first visit with Dr. Imler. She was wonderful and thorough. I am pleased with the visit.


StarStarStarStarStar Best place for eye care  —    (Patient since Wed Sep 16 00:00:00 MDT 2020)

Best place for eye care! I loved the people there and I love the glasses they helped me pick out. Very happy about my experience with them.


StarStarStarStarStar From the moment I walked in to the moment I lef... —    (Patient since Tue Dec 15 00:00:00 MST 2020)

From the moment I walked in to the moment I left everyone was amazingly helpful and kind!!


StarStarStarStarStar Great team! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Love Dr. Burtwhistles team! Thanks to them I’m seeing 20/20 for the first time in my life.


StarStarStarStarStar Best eye doctor experience I’ve ever had! The s... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Best eye doctor experience I’ve ever had! The staff was so friendly and knowledgeable!


StarStarStarStarStar Dr. Birtwhistle is fantastic. Very personable a... —    (Patient since Fri May 07 00:00:00 MDT 2021)

Dr. Birtwhistle is fantastic. Very personable and explains things very well.


StarStarStarStarStar Everyone was wonderful. Thank you —    (Patient since Mon Mar 16 00:00:00 MDT 2020)

Everyone was wonderful. Thank you


StarStarStarStarStar Dr. Kate saw me right away and gave me a very t... —    (Patient since Tue Feb 23 00:00:00 MST 2021)

Dr. Kate saw me right away and gave me a very through exam. She pinpointed the problem and gave me directions to address my issue. She’s the best!


StarStarStarStarStar  —    (Patient since Tue Feb 02 00:00:00 MST 2021)

The staff are very friendly and helpful. I was in and out of the office in about 45 minutes.


StarStarStarStarStar I’ve always felt confident of great eyecare und... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I’ve always felt confident of great eyecare under Dr. Katherine Lopez and Dr. Staci Imler. They’ve gone above and beyond in some instances & I greatly appreciate the interest, attention and time given to each question or concern. I’ve been a patient there for many years!


StarStarStarStarStar Friendly, professional and excellent care! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendly, professional and excellent care!


StarStarStarStarStar Very pleased to find a new eye doctor! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very pleased to find a new eye doctor!


StarStarStarStarStar Everyone was really nice and helpful. They expl... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was really nice and helpful. They explained everything so well.


StarStarStarStarStar  —    (Patient since Tue Feb 09 00:00:00 MST 2021)

Dr. Kate is the best. Her professional & enthusiastic interest in the health of my eyes is second to none.


StarStarStarStarStar There are not enough Stars to give the Staff of... —    (Patient since Fri Aug 07 00:00:00 MDT 2020)

There are not enough Stars to give the Staff of Progressive Eyecare. My wife and I have been going for many, many years! Same service every time! Simply the BEST!


StarStarStarStarStar Great history of work —    (Patient since Tue Jan 18 00:00:00 MST 2022)

Friendly and knowledgeable staff. Relaxing atmosphere. Been going here for 20+ years and wouldn't change if you paid me.


StarStarStarStarStar Love this company and all the employees. Always... —    (Patient since Fri Mar 05 00:00:00 MST 2021)

Love this company and all the employees. Always been greeted with a smile. The doctor was knowledgeable and made me feel comfortable about all decisions made. He always answered my questions and informed me of every part of the eye exam.


StarStarStarStarStar I had a great experience from the time I made m... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had a great experience from the time I made my first appointment until I picked-up my new contact lenses.


StarStarStarStarStar I appreciate the care I receive from Dr. Birtwh... —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

I appreciate the care I receive from Dr. Birtwhistle and his staff.


StarStarStarStarStar Everyone was very helpful, from front desk thro... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was very helpful, from front desk through the exam processes, exam and discussion with Dr Birtwhistle, and order for new lenses. Thank you!


StarStarStarStarStar Always a pleasant experience from the time I wa... —    (Patient since Thu Dec 31 00:00:00 MST 2020)

Always a pleasant experience from the time I walk in until I walk out. Dr. Birdwhistle is fantastic! He is patient with me and explains everything very well to me.


StarStarStarStarNo Star Wonderful visit. —    (Patient since Fri Aug 28 00:00:00 MDT 2020)

Rate 4. There is always room for improvement.


StarStarStarNo StarNo Star Cost too high —    (Patient since Wed Mar 31 00:00:00 MDT 2021)

Good service, however I think the cost was way higher than it should have been for JUST replacement lenses (no frames!). I can’t afford $900. For computer glass lenses and lenses for wearing all day long, cost was excessive. Will be shopping for more reasonable source in the future.


StarStarStarStarStar Fast and Smooth  —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

The service was super fast and smooth. Dr. Birtwhistle was very informative and friendly!


StarStarStarStarStar Dr. Tim Birtwhistle is the best! —    (Patient since Mon Jun 08 00:00:00 MDT 2020)

Dr. Tim Birtwhistle provides excellent care, takes a lot of time with me at my appointment, is very thorough, & is genuinely concerned about my eye health. He takes time to explain everything & answers all of my questions & concerns. He & his staff are kind, polite, knowledgeable, & punctual.


StarStarStarStarStar  —    (Patient since Thu May 11 00:00:00 MDT 2023)

I was very pleased with all aspects of my eye appointment. I feel Dr. Birtwhistle takes all the time needed for questions and explanations. I'm very happy with him.


StarStarStarStarStar Really great experience! Staff is accomodating ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Really great experience! Staff is accomodating and so very nice. I love Dr. Kate...what find, what a gem.


StarStarStarStarStar Love Dr. Lopez and her staff; would never go an... —    (Patient since Fri Jan 13 00:00:00 MST 2023)

Love Dr. Lopez and her staff; would never go anywhere else!!


StarStarStarStarStar great experience  —    (Patient since Mon Aug 17 00:00:00 MDT 2020)

I had a great experience when I was theire. Everybody was very nice and caring.


StarStarStarStarNo Star very efficient. Doctor was very competent and ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

very efficient. Doctor was very competent and spent good quality time.


StarStarStarStarStar I had the pleasure of having Dr. Tim Birtwhris... —    (Patient since Mon Jul 11 00:00:00 MDT 2022)

I had the pleasure of having Dr. Tim Birtwhristle I did not feel rushed through the process he took a great deal of time to listen to my concerns and offered several alternatives for my eye care I highly recommend for anyone that is looking for a caring Eyecare physician


StarStarStarStarStar Dr. Bailey was very helpful and encouraging abo... —    (Patient since Thu Aug 04 00:00:00 MDT 2022)

Dr. Bailey was very helpful and encouraging about upcoming eye procedure and am very much more relaxed about that. Thank you!! Assisstant Lisa also very thorough and helpful.


StarStarStarStarStar Att: Dr. Burtwhistle, and/or Office Manager Only —    (Patient since Tue Dec 22 00:00:00 MST 2020)

No rating, not fair to Dr. Burtwhistle who is ALWAYS 5 STAR & 10/10 in his care and treatment. My complaint below is regarding the gal who helped me after my exam in optical department.


StarStarStarStarStar Very efficient office! Everyone is very courte... —    (Patient since Sat Oct 23 00:00:00 MDT 2021)

Very efficient office! Everyone is very courteous and professional. Great experience every time!


StarStarStarStarStar thoroughly satisfied with the entire process in... —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

thoroughly satisfied with the entire process including the scheduling, checking in, the exam, the courtesy and professionalism of the Doctor, the technician, and the office person. we recommend this office whenever asked.


StarStarStarStarStar Emergent appointment  —    (Patient since Thu Mar 31 00:00:00 MDT 2022)

Dr. Birtwhistle and staff were able to add on an appointment for me within a few minutes of calling because I had signs of an infection. This was only my second appointment with them but both visits I have enjoyed how thorough the staff is and how much time Dr. Birtwhistle has spent with me. I'm very happy to have such a great place to go for eye care.


StarStarStarStarStar Friendly staff, clean and the doctor listened t... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Friendly staff, clean and the doctor listened to the issues I was having with my eyes. Great experience!


StarStarStarStarStar I had a 1:00pm appointment but when I arrived t... —    (Patient since Tue May 23 00:00:00 MDT 2017)

I had a 1:00pm appointment but when I arrived they said it was at 11am. Not sure how that happened. They fit me in since I was already there. Very responsive and friendly staff all the way around.


StarStarStarStarStar Friendly, informative staff. Thorough explanati... —    (Patient since Wed Aug 25 00:00:00 MDT 2021)

Friendly, informative staff. Thorough explanation of the various tests and their interpretation. Plenty of time to explore my concerns.


StarStarStarStarStar Very puctional and friendly environment.  —    (Patient since Tue Nov 27 00:00:00 MST 2018)

Very puctional and friendly environment.


StarStarStarStarStar As usual I was pleased with the service and att... —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

As usual I was pleased with the service and attention I received during my recent visit. They had already reviewed my insurance information and had an analysis of the benefits for which I was entitled. The appointment started on time, and the Dr. Birtwhistle and his staff took plenty of time discussing options and issues with me.


StarStarStarStarStar Progressive at ALL Levels —    (Patient since Fri Jun 19 00:00:00 MDT 2020)

I have been a patient with this practice for 17 years, a relationship that has lasted longer than any outside of familial. Which is really how I have come to think of this practice-- family.


Reply

Thank you Brigitte for the amazing compliment! Our goal is to make every patient feel like part of the Progressive Eyecare family.

StarStarStarStarStar I had a great visit. I do and always have liked... —    (Patient since Thu Jun 11 00:00:00 MDT 2020)

I had a great visit. I do and always have liked your place


StarStarStarStarStar The team at Progressive manages the perfect bal... —    (Patient since Fri Sep 25 00:00:00 MDT 2020)

The team at Progressive manages the perfect balance of professionalism and approachability. Dr Birtwhistle is thorough and kind.


StarStarStarStarStar Always quick and easy appointments, no waiting.... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always quick and easy appointments, no waiting. Good appt reminders, and all the staff are super friendly and easy to work with.


StarStarStarStarStar Great service. Nice people. —    (Patient since Fri May 08 00:00:00 MDT 2020)

Great service. Nice people.


StarStarStarStarStar I LOVE Dr. Kate and the staff. Everyone is real... —    (Patient since Wed Jan 13 00:00:00 MST 2021)

I LOVE Dr. Kate and the staff. Everyone is really nice, however the blonde woman at the front desk is very soft spoken and sometimes hard to understand.


StarStarStarStarStar Everyone at Progressive EyeCare was welcoming, ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone at Progressive EyeCare was welcoming, personable and helpful, from the receptionist to the tech to Dr. Kate Lopez to the optician.


StarStarStarStarStar Previous patient return —    (Patient since Thu Jul 16 00:00:00 MDT 2020)

Still great service and the new doctor that I saw was just as good as my old doctor. Very knowledgeable.


StarStarStarStarStar 5 stars out of 5... —    (Patient since Fri Jul 24 00:00:00 MDT 2020)

I would rate this service with 5 stars out of 5!


StarStarStarStarStar The Progressive staff are always pleasant.... —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

The Progressive staff are always pleasant, efficient, knowledgeable, on-time and Dr. Birtwhistle is the best!


StarStarStarStarStar Thank You —    (Patient since Tue Nov 14 00:00:00 MST 2023)

Everything was Great !! Dr. Stacey and Jeff both were informative and professional.


StarStarStarStarStar Eye appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

My appointment went very well. The staff at progressive eye care are very nice. Dr. Bailey was very thorough and gave me a good exam.


StarStarStarStarStar Dr.Britwhistle was very thorough and spent appr... —    (Patient since Wed Oct 07 00:00:00 MDT 2020)

Dr.Britwhistle was very thorough and spent approx. 45 mins with me discussing my vision


StarNo StarNo StarNo StarNo Star Lost my business for good —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

Lost my business for good


StarStarStarStarStar I felt very welcome as a new patient. My time w... —    (Patient since Wed Aug 25 00:00:00 MDT 2021)

I felt very welcome as a new patient. My time with Doctor Bailey and her assistants, as well as front office staff was pleasant and informative.


StarStarStarStarStar Switching optometrists can be a little unnervin... —    (Patient since Fri Mar 05 00:00:00 MST 2021)

Switching optometrists can be a little unnerving. I wasn't particularly happy with my prior vendor and when most recently when I was told that there were "no doctors" available on Thursdays I looked elsewhere. I found progressive eyecare on the web and when called they welcomed me for an appointment. Even Thursday 😄 My experience was great. Dr Birtwhistle was wonderful in not only reviewing every detail of my needs but showing genuine interest and love of his profession.


StarStarStarStarStar Everyone I interacted with was very professiona... —    (Patient since Thu Jun 24 00:00:00 MDT 2021)

Everyone I interacted with was very professional and also very friendly and personable. Good visit.


StarStarStarStarStar Always a pleasure to visit Progressive —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always a pleasure to visit progressive.


StarStarStarStarStar Great experience as always. I love Dr. Bailey! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great experience as always. I love Dr. Bailey!


StarStarStarStarStar Wonderful service and great care —    (Patient since Mon Apr 19 00:00:00 MDT 2021)

Dr. Kate and all the staff have always been great to work with.


StarStarStarStarStar Everyone is always very nice and makes going to... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone is always very nice and makes going to the eye Dr. a pleasant time!


StarStarStarStarStar I receive consistently great service from. Dr. ... —    (Patient since Tue Jun 09 00:00:00 MDT 2020)

I receive consistently great service from. Dr. Kate and all the staff at Progressive Eyecare. Always a pleasant experience.


StarStarStarStarStar New and Improved Me —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was so excited yesterday with my visit when I learned that I could wear contact lenses. My glasses are mainly for reading but I wear them all the time because I read all the time. I thought I couldn't wear contacts because of my bifocals. I am now t new and improved!!!! I'm totally estatic about being able to read and see 20/20 without glasses. No other eye doctor had informed me that this was an option for me. Thank you Dr. Bailey!!!!


StarStarStarStarStar Best eye care office I have ever been to! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was so kind, wait time was non existent, and they explained why everything was done.


StarStarStarStarStar Great eye exam! —    (Patient since Fri Aug 13 00:00:00 MDT 2021)

For years I'd gone to Walmart for my eye exams. Then Walmart wouldn't take my insurance so I tried Progressive Eyecare. State of the art equipment and caring doctors. So glad I switched. :-)


StarStarStarStarStar Everyone was very friendly! Great experience ov... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was very friendly! Great experience overall.


StarStarStarStarStar Had a great time and enjoyed the staff! —    (Patient since Sat Jan 01 00:00:00 MST 1)

I would definitely recommend Progressive to anyone looking for eye care. My doctor was courteous and didnt speak down to me. She made everything relatable. The glasses consultant was respectful and easy to work with. He seemed to know what he was doing for sure.


StarStarStarStarStar It is always a pleasure to visit Progressive Ey... —    (Patient since Mon Aug 07 00:00:00 MDT 2023)

It is always a pleasure to visit Progressive Eyecare. The staff is always prompt, friendly and professional.


StarStarStarStarStar The visit was good, everyone was professional a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The visit was good, everyone was professional and kind.


StarStarStarStarStar I received a very thorough examination. My que... —    (Patient since Mon Aug 31 00:00:00 MDT 2020)

I received a very thorough examination. My questions were answered with well explained responses.


StarStarStarStarStar As always, I feel very well taken care of by Dr... —    (Patient since Mon Mar 25 00:00:00 MDT 2024)

As always, I feel very well taken care of by Dr. Birthwhistle. He is very thorough, so is the staff.


StarStarStarStarStar Thank you Dr. Kate Lopez  —    (Patient since Thu Jul 15 00:00:00 MDT 2021)

Thank you Dr. Kate Lopez for your thorough, professional and 'understanding' manner in which you diagnosed my vision problem. I have always felt confident in Progressive Vision. Diane de Vietien


StarStarStarStarStar Dr. Burtwhistle was professional and wonderful ... —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Dr. Burtwhistle was professional and wonderful as always. After my eye exam, he even took the time to show me some frames on the floor from two new designers. Unfortunately, I had to wait almost an hour to get checked out for my new frames.. But I think it's because it was a Saturday.


StarStarStarStarStar You sure did email me alot-many reminders —    (Patient since Sat Jan 01 00:00:00 MST 1)

You sure did email me alot-many reminders


StarStarStarStarStar Prompt, professional and courteous service si... —    (Patient since Fri Jul 16 00:00:00 MDT 2021)

Prompt, professional and courteous service since 1991. I have always been delighted with the entire staff for a very long time. Best wishes for you all this Holiday and into the new year!


StarStarStarStarStar Great Service —    (Patient since Fri Aug 07 00:00:00 MDT 2020)

From when I walked in the door until I walked out I had nothing but fantastic service. All the staff at Progressive Eyecare and Eyewear were extremely professional and very friendly.


StarStarStarStarStar I could not be happier with the overall experience —    (Patient since Thu Nov 19 00:00:00 MST 2020)

I could not be happier with the service and support I was shown at my last visit. Everyone was very helpful and extremely courteous. The best eye doctor experience I have ever had.


StarStarStarStarStar Dr Jennifer Bailey is awesome! She took her tim... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr Jennifer Bailey is awesome! She took her time with me to help me fix my dry eye situation so I can wear contacts again. She is very knowledgeable and you can tell she truly cares about her patients.


StarStarStarStarStar Long-time happy patient —    (Patient since Wed Dec 29 00:00:00 MST 2021)

Our family has gone to Progressive Eyecare for more than two decades and we have always been pleased with the services provided by Dr. Lopez and his staff. I would recommend him and his office to anyone!


StarStarStarStarStar  —    (Patient since Sat Dec 05 00:00:00 MST 2020)

Always a great appointment with Dr. Birtwhistle and the Progressive eyecare team


StarStarStarStarStar Always a pleasure to come to Progressive Eye Ca... —    (Patient since Mon Jun 08 00:00:00 MDT 2020)

Always a pleasure to come to Progressive Eye Care. Friendly and helpful staff. Never any problems.


StarStarStarStarStar Lack of Timeliness —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

I rate your professionalism as 5-Stars. Timeliness was adversely affected as your computers were not functioning.


StarStarStarStarStar Wonderful care. Thank you. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Wonderful care. Thank you.


StarStarStarStarStar Great service. Took time to listen to my conce... —    (Patient since Tue Dec 22 00:00:00 MST 2020)

Great service. Took time to listen to my concerns and answered all my questions. Explained what they were doing so I could understand.


StarStarStarStarStar Very thorough exam. Dr. Bailey was knowledgeab... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very thorough exam. Dr. Bailey was knowledgeable and helpful in understanding the process.


StarStarStarStarStar Qualified and wonderful people who are there to... —    (Patient since Fri Mar 05 00:00:00 MST 2021)

Qualified and wonderful people who are there to help you.


StarStarStarStarNo Star I have been coming to Progressive eye care for..  —    (Patient since Mon Oct 31 00:00:00 MDT 2016)

I have been coming to Progressive eye care for several years. The environment is clean and the staff is professional not to mention that Progressive has frames that you will not find at other places. I have been satisfied thus far. Sometimes when you call there are long wait times and if you email it takes 2-5 days before you receive a response. Email works better for me since I travel a lot and can not always get reach the phone or my messages. The only concern I have is that once you have completed your eye exam and receive the trial pair of contacts in the office from the DR. the contacts do not last. The new RX/contact ripped in my eye the very next day. This happen to me last year/2015- I just chalked it up as perhaps the contacts that are given to the patients might be old/expired. But it happen again this year. When the contact rips, it hurts to keep the contacts in and not to mention you can't see clearly out of your eyes with ripped contacts. I was so nervous, because I didn't have any other contacts that what I was given by the DR. after my exam. I can not see without my contacts. Panicked, I start searching my travel bags for extra contacts. (I normally place an extra pair in my car, gym bag and travel bags just in case in of an emergency. Luckily, I found one extra one in my travel bag. My suggestion for progressive is first check the expiration dates of your inventory. Perhaps the customer can leave with an extra pair of the trial contact lenses just in case something likes happens. While the customer is waiting on their order to arrive.


StarStarStarStarStar Excellent Eye Care —    (Patient since Mon Jul 20 00:00:00 MDT 2020)

I have been a patient at Progressive Eye Care for years. The care is excellent and all of the staff are caring and professional. They always make sure they have addressed any questions or concerns and explain their recommendations thoroughly. The selection of frames for glasses is extensive but the opticians are great at helping me to focus on those that will compliment me and are within my budget.


StarStarStarStarStar Last Minute Eye Problem —    (Patient since Thu Oct 01 00:00:00 MDT 2020)

Dr. Bailey was very efficient and helpful with a last minute issue.


StarStarStarStarStar when I left for my appointment I felt really gr... —    (Patient since Sat Jan 01 00:00:00 MST 1)

when I left for my appointment I felt really great about my experience I went to work the next day and told everybody about my experience


StarStarStarStarStar  —    (Patient since Thu Aug 04 00:00:00 MDT 2022)

My appointment time was very efficient, professional and friendly. I was most impressed with the thoroughness and knowledge of the staff as I went through the testing procedures, and then the great explanations given by the doctor as to what they meant.


StarStarStarStarNo Star Everyone was courteous and attentive... —    (Patient since Fri Mar 26 00:00:00 MDT 2021)

Everyone was courteous and attentive


StarStarStarStarStar Dr Birtwhistle was so friendly and helpful! Jenni... —    (Patient since Sat Nov 21 00:00:00 MST 2020)

Dr Birtwhistle was so friendly and helpful! Jennifer at the front desk was also very helpful and had great customer service skills. The tech seemed annoyed with me when I told her I wasn't wearing my contacts. It was awkward.


StarStarStarStarStar Highly recommend Dr. Birtwhistle and Progressive —    (Patient since Thu Mar 31 00:00:00 MDT 2022)

Dr. Birtwhistle was so friendly and took his time getting to know me and my vision concerns before examining my eyes. I felt like he genuinely cared and did not feel like I was just another patient. All of the staff were friendly and knowledgeable. I highly recommend Dr. Birtwhistle and Progressive Eyecare!


StarStarStarStarStar The visit started off well and when I got to the ... —    (Patient since Thu Jul 30 00:00:00 MDT 2020)

The visit started off well and when I got to the part where we were discussing the price of the glasses I was a little disappointed at first with how that was going. A manager got involved and corrected the error that was made and I was satisfied with the outcome. She offered me money off for the mistake that was made but I refused because I was not looking for anything for FREE. I just wanted the correct price for my glasses.


StarStarStarStarStar Having been a patient for 15 years I am always am... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Having been a patient for 15 years I am always amazed at the latest and greatest testing equipment every year. My wife, my girls and I love going there and Jeff in the optical department always gets my complicated eyeglass prescription perfect.


StarStarStarStarStar Healthy eyes thanks to Dr. Katherine Lopez ! —    (Patient since Mon Mar 08 00:00:00 MST 2021)

I never feel like a patient at Progressive Eyecare, but treated more like a friend who stops in once or twice every year. Don't get me wrong, Dr. Lopez's group is very professional, but you don't feel like a number. They truly care about your eye health. THANKS for taking such great care of my eyes. See you in a year.


StarStarStarStarStar I was very pleased with the customer service and ... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was very pleased with the customer service and the quality of care.


StarStarStarStarStar Everyone in the office was very nice, friendly an... —    (Patient since Mon Jul 10 00:00:00 MDT 2023)

Everyone in the office was very nice, friendly and helpful.


StarStarStarStarStar First Timer —    (Patient since Fri Oct 23 00:00:00 MDT 2020)

I had my first visit to Progressive on August 19. I was impressed from the moment my husband and I walked into the office for our appointments. The staff was friendly, efficient and welcoming. The person conducting my initial tests was very nice. Dr. Birtwhistle was humorous and engaging, as well as thorough in my eye exam. He also patiently answered questions and gave me all the time I needed. I was comfortable and confident in the care I was given. We found our new eye doc!!


StarStarStarStarStar They really care about their patients. I wouldnt... —    (Patient since Mon Jun 08 00:00:00 MDT 2020)

They really care about their patients. I wouldn't go anywhere else for my vision needs.


StarStarStarStarStar Great fast and friendly service!!... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great fast and friendly service!!


StarStarStarStarStar Happy to get in the same day with my eye injury. ... —    (Patient since Mon Apr 19 00:00:00 MDT 2021)

Happy to get in the same day with my eye injury. Very personal service. Thank you


StarStarStarStarStar Seeing is believing... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Birtwhistle and the team are fantastic. They combine a thorough explanation of services and options with a relaxed atmosphere, and best of all - my vision is better than ever. (And I've worn contacts/glasses for over 50 years.)


StarStarStarStarStar As always I received excellent care there.... —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

As always I received excellent care there.


StarStarStarStarStar Outstanding Customer Service  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was able to quickly schedule an appointment and was able to get in the next day! The staff are super helpful and make a great customer experience. I was able to find the exact pair of glasses I was looking for and was given many options to insure I got the look I wanted!


StarStarStarStarStar  —    (Patient since Thu May 11 00:00:00 MDT 2023)

I'm always happy with the service I receive at Progressive Eyecare. Connie Flexman


StarStarStarStarStar Accessible, Automated, Competent, Options. —    (Patient since Thu Jun 30 00:00:00 MDT 2022)

Progressive Eyecare is easy to access with no steps. They are highly automated. The doctors are more than competent. Lots of frames and lens options to suit any tastes.


StarStarStarStarStar First time seeing Dr Bailey. She did a very good job.... —    (Patient since Wed Nov 09 00:00:00 MST 2022)

First time seeing Dr Bailey. She did a very good job.


StarStarStarStarStar Eye exam. June 22 —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

Will continue visiting this doctor.


StarStarStarStarStar Always great service, professional, Kind and fun. ... —    (Patient since Tue Dec 07 00:00:00 MST 2021)

Always great service, professional, Kind and fun.


StarStarStarStarStar  —    (Patient since Thu Mar 21 00:00:00 MDT 2024)

A friendly staff that are always willing to help, and follow up with any eye care and eyewear concerns...


StarStarStarStarStar Great service. Everyone is friendly. Doesn't feel crowded. My family has been going here for years... —    (Patient since Tue Jan 18 00:00:00 MST 2022)

Great service. Everyone is friendly. The office is cozy, but doesn't feel crowded. My family has been going here for years and we have never had a bad experience.


StarStarStarStarStar Easy, informative, and friendly  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Burtwhistle (sp?) and Faith were amazing and friendly, and I had a surprisingly informative and enjoyable appointment!


StarStarStarStarStar I appreciate how quickly Dr Kate Lopez could see me about my eye problem and she was very reassuri... —    (Patient since Wed Sep 22 00:00:00 MDT 2021)

I appreciate how quickly Dr Kate Lopez could see me about my eye problem and she was very reassuring about it. Thank you so much!


StarStarStarStarStar Dr Perry Lopez is an excellent doctor. The appointments are always on time with very minimal if an... —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

Dr Perry Lopez is an excellent doctor. The appointments are always on time with very minimal if any waiting time. The staff is friendly & professional. I wouldn't go anywhere else.


StarStarStarStarStar Always feel I'm in good hands with Dr. Birtwhistle or Dr. Perry Lopez... —    (Patient since Mon Aug 24 00:00:00 MDT 2020)

Always feel I'm in good hands with Dr. Birtwhistle or Dr. Perry Lopez


StarStarStarStarStar Professionals in every way, demonstrate their care for your eyes as well as your overal health an ... —    (Patient since Mon Mar 01 00:00:00 MST 2021)

Professionals in every way, demonstrate their care for your eyes as well as your overall health and well-being.


StarStarStarStarStar The staff is so nice, and Dr. Imler was bubbly and very friendly. Great selection of glasses. I wi... —    (Patient since Sat Sep 12 00:00:00 MDT 2020)

The staff is so nice, and Dr. Imler was bubbly and very friendly. Great selection of glasses. I will continue to go to Progressive and recommend to others.


StarStarStarStarStar Very friendly and knowledgeable service —    (Patient since Thu Dec 15 00:00:00 MST 2022)

Very friendly service for my first appointment, from the front desk staff to the doctor. Dr. Stacie Imler was very friendly and helpful, answering all of my questions with expertise and years of experience. I was specifically looking for recommendations on Lasik, which she knew a lot about. The entire eye checkup was a very positive experience and I'll happily make this my permanent eye doctor in Indianapolis since moving here recently.


StarStarStarStarStar Could not have been happier. Thank youDr Bailey!... —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Could not have been happier. Thank youDr Bailey!


StarStarStarStarStar I am always confident that I will receive excellent care at Progressive Eyecare and I often... —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

I am always confident that I will receive excellent care at Progressive Eyecare and I often recommend Progressive Eyecare to family and friends.


StarStarStarStarStar sat for about 15 to 20 minutes in the exam room without contacts to see doctor —    (Patient since Sat Jan 01 00:00:00 MST 1)

sat for about 15 to 20 minutes in the exam room without contacts to see doctor. would be nice if we could see them sooner versus sitting in the room without vision for 20 minutes.


StarStarStarStarStar My experience is ALWAYS outstanding at Progressive —    (Patient since Tue Sep 01 00:00:00 MDT 2020)

My experience is ALWAYS outstanding at Progressive. I have been a patient for many years and will remain so for many years to come.


StarStarStarStarStar Everyone was friendly and explained everything in an understanding matter. —    (Patient since Thu Aug 19 00:00:00 MDT 2021)

Everyone was friendly and explained everything in an understanding matter.


StarStarStarStarStar Perry Lopez is wonderful!!So friendly & knowledgeable. Always spends a lot of time w/me —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

Perry Lopez is wonderful!!So friendly & knowledgeable. Always spends a lot of time w/me. No matter how busy he is, I never feel rushed.ive been going to him for years as has my family & friends. We all think he is great!!! The girl who helped me w/glasses was great, too. Very patient. Very kind


StarStarStarStarStar Always a pleasure —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always a pleasure. Special thanks to Jeff who helped an old man pick out his glasses for the first time in 10 years.


StarStarStarStarStar Truly, I enjoy coming to see you guys at Progressive and I think Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Truly, I enjoy coming to see you guys at Progressive and I think Dr. Birtwhistle is great! But I did sit in a room for 20 minutes waiting. Outside of that, I have zero complaints and it certainly isn't something that would make me go elsewhere.


StarStarStarStarStar The staff and Perry are always first class —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff and Perry are always first class


StarStarStarStarStar All employees are professional and knowledge able! I am satisfied with the eye exam & I am excited... —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

All employees are professional and knowledge able! I am satisfied with the eye exam & I am excited about getting my new Progressive lenses in my glasses & sunglasses.


StarStarStarStarStar long wait —    (Patient since Sat Jan 01 00:00:00 MST 1)

Had to wait longer Than I felt I should to be called back and again waiting for the doctor to come in. And I was even a few minutes early for my appointment time. Dr. Lopez is the reason I continue to come to this office.


StarStarStarStarStar I had a very satisfying experience. The exams were handled professionally and in a timely manner —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had a very satisfying experience. The exams were handled professionally and in a timely manner. Thank you for the time spent on glasses fitting.


StarStarStarStarStar Everyone was very prompt and friendly. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was very prompt and friendly.


StarStarStarStarNo Star As I said previously, the eye exams were good & the explanation of the pictures of the eyes —    (Patient since Fri Jul 03 00:00:00 MDT 2020)

As I said previously, the eye exams were good & the explanation of the pictures of the eyes. Also, Dr. Bailey, which it was my 1st time with her, was very clear in her answers/explanations. The lady I was working with for frames was very helpful & kind.


StarStarStarStarStar Great staff, friendly and courteous. Comphrensive thorough eye exam —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great staff, friendly and courteous. Comphrensive thorough eye exam


StarStarStarStarStar I would like you to reconsider my insurance benefits simply for the expense of a yearly exam —    (Patient since Tue Jun 15 00:00:00 MDT 2021)

I would like you to reconsider my insurance benefits simply for the expense of a yearly exam. I have other (re: family) resources for frames and lenses, so my primary reason for seeking your professional help is my eye health and care. Thank you, Patricia Brown


StarStarStarStarStar Great practice -- friendly, capable, and thorough —    (Patient since Fri Mar 26 00:00:00 MDT 2021)

This was my first visit to this practice, which was recommended by two of my colleagues. I found the environment to be professional but casual, and my technician and physician were thorough and great at explaining issues in layman's terms. This is my new eye doctor for the future!


StarStarStarStarStar My health insurance did not cover this visit since this was medical in nature and my plan is... —    (Patient since Tue Feb 16 00:00:00 MST 2021)

My health insurance did not cover this visit since this was medical in nature and my plan is through CIGNA. I was able to pay, but it would be nice if you were also connected to CIGNA. However, I was very satisfied with the visit. The doctor's explanation was helpful and prescribed treatment seems to be working very well.


StarStarStarStarStar do you not measure for glasses anymore - all I got was - those frames look great, never touched me... —    (Patient since Mon Nov 23 00:00:00 MST 2020)

do you not measure for glasses anymore - all I got was - those frames look great, never touched me or glasses?


StarStarStarStarStar Just wish Dr Perry Lopez was more available .. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Just wish Dr Perry Lopez was more available ...it takes a long time to get an appointment! But he's worth it!


StarStarStarStarStar It is always a pleasure meeting with Dr. Perry Lopez —    (Patient since Tue Apr 11 00:00:00 MDT 2023)

It is always a pleasure meeting with Dr. Perry Lopez. I feel he is thorough, knowledgeable, and personable.


StarStarStarStarStar Sue —    (Patient since Sat Jan 01 00:00:00 MST 1)

Doctor Lopez was outstanding. Friendly, professional and patient. She answered all of my questions. I was there only for contacts at this time bur the kind and strength was excellent. I'm amazed how much better I can see.


StarStarStarStarStar Dr. Birtwhistle is the best - professional, knowledgeable and personable! —    (Patient since Thu Sep 24 00:00:00 MDT 2020)

Dr. Birtwhistle is the best - professional, knowledgeable and personable!


StarStarStarStarStar Dr. Perry Lopez is always great. —    (Patient since Wed Jan 24 00:00:00 MST 2018)

Dr. Perry Lopez is always great.


StarStarStarStarStar Always great service and experience —    (Patient since Sat Jan 01 00:00:00 MST 1)

Always great service and experience


StarStarStarStarStar This is the third time this has happened. My daughter's appointment took an hour —    (Patient since Thu Jul 09 00:00:00 MDT 2020)

This is the third time this has happened. My daughter's appointment took an hour. The office was not busy at at all yet she had to sit in the exam room for 20 to 30 minutes before being seen by anyone. I think the amount of wait time is ridiculous.


StarStarStarStarStar Always professional and courteous. Dr. Lopez is one of the best in the business.  —    (Patient since Thu Jan 17 00:00:00 MST 2019)

Always professional and courteous. Dr. Lopez is one of the best in the business.


StarStarStarStarStar I ask for my prescription in writing and it was incorrect. I called and left message no call back —    (Patient since Sat Jan 01 00:00:00 MST 1)

I ask for my prescription in writing and it was incorrect. I called and left message no call back. The front desk never answers the calls and may or may not call you back.


StarStarStarStarStar I have been a long-time patient of Perry Lopez and have the utmost respect for him and the level... —    (Patient since Thu May 20 00:00:00 MDT 2021)

I have been a long-time patient of Perry Lopez and have the utmost respect for him and the level of service he provides at Progressive.


StarStarStarStarStar Dr. Perry is always wonderful —    (Patient since Wed May 05 00:00:00 MDT 2021)

Dr. Perry is always wonderful. He is patient and very knowledgeable and listens to what I'm saying. The staff is courteous and very friendly. They, too, listen well and are very helpful. Several years ago we moved to the southside and I tried an eye doctor there. After three doctors in that practice I still couldn't see out of the glasses they prescribed. I came back to Dr. Perry and he immediately resolved the problem. I always recommend this office to family and friends! Thank you!


StarStarStarStarStar Great Service!!! —    (Patient since Thu Jan 07 00:00:00 MST 2021)

I always have a great experience at Progressive. Everyone is very friendly and profressional.


StarStarStarStarNo Star Great place for great service —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great place for great service


StarStarStarStarStar Everyone was very efficient, courteous, professional, and knowledgeable. Thanks for all you do! —    (Patient since Sat Jul 25 00:00:00 MDT 2020)

Everyone was very efficient, courteous, professional, and knowledgeable. Thanks for all you do!


StarStarStarStarStar My visit was great. Dr Lopez explained all my worries concerning my right eye —    (Patient since Wed Jul 08 00:00:00 MDT 2020)

My visit was great. Dr Lopez explained all my worries concerning my right eye. I was very relieved when I found out it was caused by allergy. ..


StarStarStarStarStar Would have appreciated more non-plastc/colored frames to choose from. —    (Patient since Tue Jun 16 00:00:00 MDT 2020)

Would have appreciated more non-plastic/colored frames to choose from.


StarStarStarStarStar Receptionist did not provide document on contact lens fitting re. insurance —    (Patient since Mon May 03 00:00:00 MDT 2021)

Receptionist did not provide document on contact lens fitting re. insurance. Otherwise, an excellent visit.


StarStarStarStarStar Glasses are way too expensive  —    (Patient since Fri Mar 15 00:00:00 MDT 2024)

Glasses are way too expensive


StarStarStarStarStar Very pleasant. Enjoyed everyone. Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very pleasant. Enjoyed everyone. Dr. B was very thorough and made sure to encourage me to bring up any concerns I have about my vision.


StarStarStarStarStar Dr. Bailey and staff were most thorough, attentive and caring. Most grateful to each of them —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Bailey and staff were most thorough, attentive and caring. Most grateful to each of them. I would refer and visit agin


StarStarStarStarStar I received several reminders via email and text of my 10:15am appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

I received several reminders via email and text of my 10:15am appointment. Bravo! I arrived at 10am. I was not called back to start initial testing until after 10:35am. Not so much bravo. Very unusual for this office.


StarStarStarStarStar I had a breakout of shingles and it developed around my eye —    (Patient since Thu Aug 20 00:00:00 MDT 2020)

I had a breakout of shingles and it developed around my eye. The office had me come in at their first break. Dr. Birtwistle saw me immediately and put me at ease. The whole office was concerned and did everything possible to make me feel comfortable! Thank you!


StarStarStarStarStar Contact Rx changed some- sample lens tried- didn't work out in actual use —    (Patient since Sat Jan 01 00:00:00 MST 1)

Contact Rx changed some- sample lens tried- didn't work out in actual use. Stopped back, asked for different trials. Never heard back from office or Dr. BW. I was expecting a call. I'm now just wearing my old script which works better for me than the new scrip sample pair I tried. I think the near/far strategy got a little too aggressive and we pushed too far. Maybe a step back or so might have helped. Not sure.


StarStarStarStarStar SERIOUSLY WRONG EYE INFECTION DIAGNOSIS! WRONG MED RX —    (Patient since Sat Jan 01 00:00:00 MST 1)

SERIOUSLY WRONG EYE INFECTION DIAGNOSIS! WRONG MED RX. INFECTION SPREAD TO 2nd EYE! NO FOLLOW-UP FROM YOUR DOCTOR!


StarStarStarStarStar Dr Lopez is the best.He was able to adjust my contacts so I do not have to have readers. Yea!! —    (Patient since Fri Jan 29 00:00:00 MST 2021)

Dr Lopez is the best.He was able to adjust my contacts so I do not have to have readers. Yea!!


StarStarStarStarStar Above and Beyond —    (Patient since Sat Jan 01 00:00:00 MST 1)

You went above and beyond to get me in to see Dr Kate since I was late getting to my appt.


StarStarStarStarStar Progressive is the best! —    (Patient since Thu Dec 31 00:00:00 MST 2020)

Progressive has been the best and I am always eager to tell others about the practice whenever possible!


StarStarStarStarStar Peg and I always appreciate our association with Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Peg and I always appreciate our association with Dr. Perry and Monday's appointment was no exception. His thoroughness and his explanations of our exams are what keeps us coming back.


StarStarStarStarStar Perry Lopez is the best. Wouldn't think of going anywhere else. —    (Patient since Sat Jan 01 00:00:00 MST 1)

Perry Lopez is the best. Wouldn't think of going anywhere else.


StarStarStarStarStar Have been a patient for about 30 years and have nothing but the highest regard for Drs. Lopez.  —    (Patient since Thu Mar 04 00:00:00 MST 2021)

Have been a patient for about 30 years and have nothing but the highest regard for Drs. Kate and Perry Lopez.


StarStarStarStarStar Check in and out area was busy and there was someone trying to learn the procedure of checking... —    (Patient since Thu Nov 05 00:00:00 MST 2020)

Check in and out area was busy and there was someone trying to learn the procedure of checking patients in and out as well as answer the phone.


StarStarStarStarStar Faith and Dr. Birtwhistle were both awesome. I always refer friends to Progressive. —    (Patient since Fri Jan 15 00:00:00 MST 2021)

Faith and Dr. Birtwhistle were both awesome. I always refer friends to Progressive.


StarStarStarStarStar Excellent staff and the best Dr I've seen in Indy ever!! Thank you so much!!  —    (Patient since Thu Mar 02 00:00:00 MST 2023)

Excellent staff and the best Dr I've seen in Indy ever!! Thank you so much!!


StarStarStarStarStar Professional, friendly and efficient as usual!! —    (Patient since Wed Dec 09 00:00:00 MST 2020)

Professional, friendly and efficient as usual!!


StarStarStarStarStar I enjoyed meeting Dr. Birtwhistle and had a thorough exam —    (Patient since Thu Nov 18 00:00:00 MST 2021)

I enjoyed meeting Dr. Birtwhistle and had a thorough exam. Have enjoyed the services of Progressive EyeCare and EyeWear for years


StarStarStarStarStar Progressive Eyecare & Eyewear (P E & E) —    (Patient since Sat Jan 01 00:00:00 MST 1)

I have been going to P E & E for at least 5 years or more. I am very impressed with my new doctor (Dr. Jennifer Bailey). And I am always impressed with the helpfulness and knowledge of the entire staff at Progressive Eyecare & Eyewear located at 3902 E 82nd Street office!


StarStarStarStarStar Simply the Best —    (Patient since Mon Jun 08 00:00:00 MDT 2020)

My husband & I have been going to Progressive Eye Care for years. Dr Tim Birtwhistle is the best. He and his staff are professional, knowledgeable, friendly, courteous, & helpful. We highly recommend them for your eye care.


StarStarStarStarStar Great visit with Dr B. He answered all my questions.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great visit with Dr B. He answered all my questions.


StarStarStarStarStar I'm disappointed that I was quoted a price for a year's supply of daily toric lenses —    (Patient since Tue Aug 18 00:00:00 MDT 2020)

I'm disappointed that I was quoted a price for a year's supply of daily toric lenses. When I called two days later to purchase them, it was over two hundred dollars more than the previous quote. Now I'm unsure what lens I'm going to purchase.


StarStarStarStarStar Enjoyed talking with Dr. Birtwhistle. —    (Patient since Wed Jul 15 00:00:00 MDT 2020)

Enjoyed talking with Dr. Birtwhistle.


StarStarStarStarStar The staff was very courteous —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff was very courteous and I am excited to get my new glasses


StarStarStarStarStar It was nice to visit with Dr Perry —    (Patient since Tue Dec 22 00:00:00 MST 2020)

It was nice to visit with Dr Perry. It has been over 14 years since my last visit as we moved to northern Mi and have now moved back. I appreciated that several of the tests were done before seeing the Dr. He was then able to explain the results to me.


StarStarStarStarStar Dr. Bailey was very courteous and friendly with Abigail. They talked about fall break and Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Bailey was very courteous and friendly with Abigail. They talked about fall break and Dr. Bailey made Abigail have a comfortable and pleasant visit.


StarStarStarStarStar Great experience as always!Only suggestion: would be nice if the lag that occurs while sitting... —    (Patient since Fri Feb 19 00:00:00 MST 2021)

Great experience as always! Only suggestion: would be nice if the lag that occurs while sitting in the exam room for the doctor could be shorter, but practically speaking and given the realistic constraints on clinic flow and practice, I don't know whether that would be possible.


StarStarStarStarStar Dr. Bailey is fantastic —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Bailey is fantastic. She was incredibly nice and we had a personal connection since we're both very active. There was a problem with the trial contacts she has me try on (blue specks) and she made sure to alert me to the problem, get me a different brand of contacts, and call the company about it. I really appreciated her attentiveness and I thought it was awesome that she's an obstacle racer. I'll definitely be coming back to this office in the future!


StarStarStarStarStar Faith was great!Perry is an amazing doctor —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

Faith was great! Perry is an amazing doctor.I have trusted him with the care of my precious eyes for many years. Thank you for a very good experience.


StarStarStarStarStar 5 Stars —    (Patient since Fri Oct 07 00:00:00 MDT 2016)

I am willing to drive from Fort Wayne Indiana for the service and care that you provide.


StarStarStarStarStar What to expect on the field test needs to be explained in more detail —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

What to expect on the field test needs to be explained in more detail. Purpose of the test,how to take it etc.


StarStarStarStarStar I was referred here by a co-worker. I've been very satisfied in every aspect. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was referred here by a co-worker. I've been very satisfied in every aspect.


StarStarStarStarStar Dr Bailey was thorough and explained all results very well —    (Patient since Thu Aug 04 00:00:00 MDT 2022)

Dr Bailey was thorough and explained all results very well. I will return to keep up with good eye health with Dr Bailey


StarStarStarStarStar Vision exam appt —    (Patient since Sat Jan 01 00:00:00 MST 1)

I just wish you were in my network!


StarStarStarStarStar High expertise —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Birtwhistle, who I was referred to, has a very high level of expertise and I would be very confident with him concerning all my vision issues, which are many. Cara, his staff member is far above those that I have worked with. The front desk staff always seem to be in training. Not that that is bad, just that learning curve seems evident.


StarStarStarStarStar I feel I have received the most comprehensive eye exams and am confident I have the best lenses I... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I feel I have received the most comprehensive eye exams and am confident I have the best lenses I can get at this time. I have had a problem with a gas permeable lens and feel the instructions I have received were incomplete. If I had had comprensive instruction initially I would not have had all the frustration I encountered these months. Cara walked me through the process and provided me with information I had never received which made a huge difference. She also gave me a card with her name on it so I could call her if I continued to have problems. I appreciated this immensely. The others that had "showed" me how to insert the lens did not give the detail information that Cara did that at last, may resolve this for me.


StarStarStarStarStar Loved meeting Dr. Bailey. —    (Patient since Wed Oct 27 00:00:00 MDT 2021)

Loved meeting Dr. Bailey.


StarStarStarStarStar so friendly and kind...genuinely care about me —    (Patient since Fri Oct 07 00:00:00 MDT 2016)

so friendly and kind...genuinely care about me


StarStarStarStarStar I am pleased with Faith's skills —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am pleased with Faith's skills. Emily went above and beyond, checking to see if my lenses were still under warranty; they are. Yay for me! As usual, Dr. Lopez was informative and made the experience enjoyable.


StarStarStarStarStar I love everything about Progressive! —    (Patient since Sat Nov 21 00:00:00 MST 2020)

I love everything about Progressive!


StarStarStarStarStar Faith was, and Dr. Tim is, superb, thanks! —    (Patient since Fri Sep 07 00:00:00 MDT 2018)

Faith was, and Dr. Tim is, superb, thanks!


StarStarStarStarStar It's really nice that Dr. Birtwhistle takes so much time with a patient.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

It's really nice that Dr. Birtwhistle takes so much time with a patient.


StarStarStarStarStar Dr Lopez has been my eye doctor for 20 years. He has helped my through numerous eye problems —    (Patient since Tue Dec 08 00:00:00 MST 2020)

Dr Lopez has been my eye doctor for 20 years. He has helped my through numerous eye problems. I trust his treatment & judgement completely


StarStarStarStarStar Two things happened that made my less than completely satisfied —    (Patient since Sat Jan 01 00:00:00 MST 1)

Two things happened that made my less than completely satisfied. First, my benefits were not explained to me very well and during my visit (at the start and at checkout) there was confusion. Second, I was billed incorrectly and had to be called while at work for another charge to be applied to my credit card.


StarStarStarStarStar Dr. Tim Birtwhistle is an amazing person, great doctor —    (Patient since Mon Aug 31 00:00:00 MDT 2020)

Dr. Tim Birtwhistle is an amazing person, great doctor. Always keeps me up to date on the newest technology that will continue to improve my eye sight.


StarStarStarStarStar I ended not buying frames from you because you were not a preferred provider for UHC Spectra —    (Patient since Tue Jan 17 00:00:00 MST 2023)

I ended not buying frames from you because you were not a preferred provider for UHC Spectra. And I had a difficult cult time getting an appointment but the visit itself was very good.


StarStarStarStarStar not returning only because moving out of state. thank you for your care all of these years! —    (Patient since Sat Jan 01 00:00:00 MST 1)

not returning only because moving out of state. thank you for your care all of these years!


StarStarStarStarStar Everyone has always been efficient and friendly —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone has always been efficient and friendly


StarStarStarStarStar Dr. Birtwistle (sorry for the misspelling) is great. I switched back to him from Dr. Bailey —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Birtwistle (sorry for the misspelling) is great. I switched back to him from Dr. Bailey. Concerns: Appointment was at 9 a.m. and I arrived (as did another patient) at 8:55 a.m. and the door was locked and sign said Closed. At about 8:59, the door was opened but the lock on the door was awkward. All in all, felt very unwelcoming. Would suggest either opening earlier or moving appointment time 15 minutes later. Floor was dirty - stains and some minor trash laying around - did not give a good impression.


StarStarStarStarStar Can't answer #11 - you do not accept my insurance, so payment is out of my pocket. —    (Patient since Wed Jun 10 00:00:00 MDT 2020)

Can't answer #11 - you do not accept my insurance, so payment is out of my pocket. Re; #2 - I waited 22 minutes in the exam room after the initial portion of the exam for the doctor to join me. That is too long.


StarStarStarStarStar We drive a distance to obtain Dr —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

We drive a distance to obtain Dr. Lopez's expertise which we never would do if we were not satisfied. He has been our optometrist for years and he "teaches" us something during each visit.


StarStarStarStarStar I really like Dr. Walborn. He is very friendly and he takes time to explain everything to you —    (Patient since Wed Jun 23 00:00:00 MDT 2021)

I really like Dr. Walborn. He is very friendly and he takes time to explain everything to you. The staff are all very friendly as well. Our entire family goes to Progressive Eye Care.


StarStarStarStarStar Always a pleasure going to PV - staff is very efficient, courteous, exams are thorough —    (Patient since Tue Jun 30 00:00:00 MDT 2020)

Always a pleasure going to PV - staff is very efficient, courteous, exams are thorough. A long time patient and will be for a long time to come.


StarStarStarStarStar Exceptional Customer Service...  —    (Patient since Mon Oct 31 00:00:00 MDT 2016)

I have been visiting Progressive Eye Care for years. I have always been satisfied with my visit and choices of frames. I would recommend this organization to a friend.


StarStarStarStarStar Easy in and out! — 

I think when it comes to any health related visit we all know it's important, but that doesn't mean we want to be there. Dentists, eye Dr. Etc. they all feel like going to the gym, but worse. The biggest complement I can give is that Progress respects my time. I'm always in and out quick and easy. Not rushed, just smooth. I'd recommend them for that alone, but everything always seems in order as well.


StarStarStarStarStar Office Visit and Glasses — 

Great visit. Helpful staff. Only intended to buy new contacts, left with new glasses and sunglasses. Staff was really helpful in utilizing my benefits and vendor incentive programs.


StarStarStarStarStar Particularly impressed with my pre-testing tech. —    (Patient since Tue Dec 29 00:00:00 MST 2020)

Particularly impressed with my pre-testing tech.


StarStarStarStarStar As always, Dr. Perry Lopez and his staff were very professional and helpful —    (Patient since Thu May 11 00:00:00 MDT 2023)

As always, Dr. Perry Lopez and his staff were very professional and helpful. I always feel I've had a thorough eye exam.


StarStarStarStarStar  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very professional and courteous staff. All questions and concerns were answered completely.


StarStarStarStarStar Dr. Kate was great in helping me choose new contacts to wear —    (Patient since Fri Jul 08 00:00:00 MDT 2022)

Dr. Kate was great in helping me choose new contacts to wear. The office graciously gave me a bunch of samples to gets through to my appointment so that I didn't have to come in for a contact consult.


StarStarStarStarStar Wish insurance and any coupons/discounts would have been accurate and easy to understand.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Wish insurance and any coupons/discounts would have been accurate and easy to understand.


StarStarStarStarStar I believe that your overall health is most important and having good eyesight is in that healthy... —    (Patient since Tue Feb 13 00:00:00 MST 2024)

I believe that your overall health is most important and having good eyesight is in that healthy frame of mind. You folks give me the comfort level I need to know, in that my eyes are being taken care of and you will tell me what I need to do to continue to have healthy eyes. Thank you, Terry Manley


StarStarStarStarStar IT HAS ALWAYS BEEN A SATISFACTORY APPOINTMENT. —    (Patient since Sat Jan 01 00:00:00 MST 1)

IT HAS ALWAYS BEEN A SATISFACTORY APPOINTMENT.


StarStarStarStarStar Great experience! Everyone was so nice! Dr Bailey was great!! —    (Patient since Tue Mar 02 00:00:00 MST 2021)

Great experience! Everyone was so nice! Dr Bailey was great!!


StarStarStarStarStar I love that no one including the doctor pressure you to purchase new frames or lenses unless there... —    (Patient since Thu Jul 16 00:00:00 MDT 2020)

I love that no one including the doctor pressure you to purchase new frames or lenses unless there is a need.


StarStarStarStarStar As usual. Progressive lived up to my expectations. —    (Patient since Thu Oct 01 00:00:00 MDT 2020)

As usual. Progressive lived up to my expectations.


StarStarStarStarStar It's just nice to not have to wait long to see the doctor. Everything seems to run very smoothly. — 

It's just nice to not have to wait long to see the doctor. Everything seems to run very smoothly.


StarStarStarStarStar It was a good appoinement. —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

It was a good appoinement.


StarNo StarNo StarNo StarNo Star Charged an extra $39 for retinal imaging, this was only disclosed at the time of the appointment,... — 

Charged an extra $39 for retinal imaging, this was only disclosed at the time of the appointment, not upfront when I made the appointment. It was either pay the fee, or get your eyes dilated. This was a surprise as my previous eye doctor included the retinal imaging in the cost of the visit. I had already made the appointment and cleared the time in my schedule, so I couldn't just say "screw it" and leave. I will not return.


StarStarStarStarStar I enjoyed meeting Dr. Bailey and have a lot of confidence in her! —    (Patient since Wed Jun 10 00:00:00 MDT 2015)

I enjoyed meeting Dr. Bailey and have a lot of confidence in her!


StarStarStarStarStar Friendly office, very professional and thorough  —    (Patient since Fri Jan 29 00:00:00 MST 2021)

Friendly office, very professional and thorough


StarStarStarStarStar The gals at the front desk are always very friendly which is important considering they are the... —    (Patient since Wed Jun 23 00:00:00 MDT 2021)

The gals at the front desk are always very friendly which is important considering they are the first people you see.


StarStarStarStarStar I don't like waiting in the room for 10 minutes or more after the technician brings me in for the... —    (Patient since Tue Jan 12 00:00:00 MST 2021)

I don't like waiting in the room for 10 minutes or more after the technician brings me in for the doctor but other than that my experience was great.


StarStarStarStarStar Dr. Walborn is excellent!  —    (Patient since Tue Mar 05 00:00:00 MST 2019)

Dr. Walborn went above and beyond for us as usual. Highly recommend him to our friends!


StarStarStarStarNo Star Good service —    (Patient since Fri May 08 00:00:00 MDT 2020)

Was easy to make an appointment and exam went well.


StarStarStarStarStar Frame selection was not that great, but managed to find one — 

Frame selection was not that great, but managed to find one. On the insurance, desire of Progressive to submit to (high deductible) health insurance plan not as advantageous as going thru vision insurance, a nuance that I was aware of but staff was not.


StarStarStarStarStar Everyone is pleasant and knowledgeable. Excellent service. —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

Everyone is pleasant and knowledgeable. Excellent service.


StarStarStarStarStar same day appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had something wrong with my right eye, it was puffy and painful. I was able to get an appointment that same day and was seen promptly. My condition was explained to me professionally and I was in and out and on my way in under an hour. Very satisfied patient right here!


StarStarStarStarStar Just keep on doing what you are doing. Everyone is courteous, friendly, informative and welcoming! —    (Patient since Tue Apr 26 00:00:00 MDT 2022)

Just keep on doing what you are doing. Everyone is courteous, friendly, informative and welcoming!


StarStarStarStarStar The more I think about my visit, the more I am dissatisfied with the results —    (Patient since Sat Jan 01 00:00:00 MST 1)

The more I think about my visit, the more I am dissatisfied with the results. First I came in to see if my headaches that I have been having since early Feb. were related to my eyes. I couldn't get in with Dr Perry Lopez but saw Dr. Bailey. I was given a thorough eye exam since I was due to have one anyway during an appointment with Dr. Perry Lopez next month. I had initially thought this visit would be coded for a medical condition but was talked into billing for a yearly checkup. Dr. Bailey has migraines and I feel that she was trying to make my condition like her condition. An appt to see a neuro-opthamologist was set up for the end of May. Secondly, I have mono-vision andI was given a contact for my reading eye but it was for distance. Then I called back the next day to pick up the correct Rx for reading and was able to get that without any problem. But I am not sure that this Rx is the right one either. Now I feel like I want to see Dr. Lopez to get the right contacts.


StarStarStarStarStar It was all a great experience as usual — 

It was all a great experience as usual. I hadn't been there for a few years and was happy to see i was still well-cared for. Very pleasant staff!


StarStarStarStarStar Everything was great---as it always is. Thanks for being so consistent. —    (Patient since Thu Jul 07 00:00:00 MDT 2016)

Everything was great---as it always is. Thanks for being so consistent.


StarStarStarStarStar Although my appt was at 10:10 it took 30 minutes to see the Dr. Otherwise everything worked well.  —    (Patient since Mon Aug 15 00:00:00 MDT 2016)

Although my appt was at 10:10 it took 30 minutes to see the Dr. Otherwise everything worked well. The doctors and staff here are extraordinarily nice and helpful.


StarStarStarStarStar Information —    (Patient since Sat Jan 01 00:00:00 MST 1)

I received incorrect information and charges for frames and lenses. I am still waiting on the new dollar amount and option after receiving a phone call about the mistake on behalf of the office.


StarStarStarStarStar Your office offers such a thorough and friendly eye exam —    (Patient since Fri Apr 30 00:00:00 MDT 2021)

Your office offers such a thorough and friendly eye exam. I always trust and enjoy my visit each year. I would like to see the breakdown of coverage and expenses explained more thoroughly so I can understand and choose options more carefully.


StarStarStarStarNo Star Everything went well except when I was checking in —    (Patient since Fri May 08 00:00:00 MDT 2020)

Everything went well except when I was checking in. The person had the wrong file as there are more than 1 Michele Taylor's that go there. It was a little frustrating because I have been coming to Progressive for several years and I was asked if I was a new patient. Then the insurance information they had pulled up was for the other Michele Taylor. They did finally get me pulled up after I repeated my address and birthdate a few times and also advised they had the wrong information. Other than that my experience was fine.


StarStarStarStarStar I'd still like to see a larger variety of frames.  —    (Patient since Sat Jan 30 00:00:00 MST 2021)

I'd still like to see a larger variety of frames.


StarStarStarStarStar Dr. Perry Lopez is da "Bomb"! —    (Patient since Mon Aug 15 00:00:00 MDT 2022)

Dr. Perry Lopez is da "Bomb"!


StarStarStarStarStar never feel rushed, all questions answered and explained —    (Patient since Wed Aug 26 00:00:00 MDT 2020)

never feel rushed, all questions answered and explained


StarStarStarStarStar Highly Recommend —    (Patient since Sat Sep 12 00:00:00 MDT 2020)

The front desk lady, Nicole, was wonderful and nice. I did not have to wait very long to see my eye tech (Lisa), who was very nice and thorough and conversational. The eye doctor was great, easy to talk to and explained everything in layman's terms. Awesome selection of eyewear. Their internet/phones were down, but that did not prohibit them from providing great service. Brittany followed up with me after the call regarding the costs of the frames and appointment. Loved this place and would highly recommend.


StarStarStarStarStar Thank you for scheduling my appointment during my short visit to Indy until the end of April —    (Patient since Fri Jun 04 00:00:00 MDT 2021)

Thank you for scheduling my appointment during my short visit to Indy until the end of April


StarStarStarStarStar Dr. Kate is wonderful —    (Patient since Fri May 20 00:00:00 MDT 2022)

Dr. Kate is wonderful. I know I'm in good hands when I see her - she is very thorough and knows her stuff! I would recommend her to anyone.


StarStarStarStarStar The gentleman that helped me order glasses was incredibly helpful! —    (Patient since Tue May 11 00:00:00 MDT 2021)

The gentleman that helped me order glasses was incredibly helpful!


StarStarStarStarStar I was especially impressed that you recognized that I had scheduled my appointment fewer than 365... —    (Patient since Sat Jan 01 00:00:00 MST 1)

I was especially impressed that you recognized that I had scheduled my appointment fewer than 365 days from last years, and had me reschedule. I wish I could have made next year's appointment upon my leaving, but understand that is too far in advance.


StarStarStarStarStar Everyone in the office was friendly and helpful. Dr Perry Lopez —    (Patient since Mon Aug 29 00:00:00 MDT 2022)

Everyone in the office was friendly and helpful. Dr Perry Lopez is the best eye doctor around...I would highly recommend him.


StarStarStarStarStar They need a cushion on the exam chair (very hard) and please bring back the tootsie rolls! —    (Patient since Thu Jun 17 00:00:00 MDT 2021)

They need a cushion on the exam chair (very hard) and please bring back the tootsie rolls!


StarStarStarStarStar First visit with Dr. Tim and it was an exceptional experience.  —    (Patient since Fri Feb 24 00:00:00 MST 2023)

First visit with Dr. Tim and it was an exceptional experience. I have been a patient of Progressive Eyecare for many years, and I am very pleased with the care that I have received. To be honest, I was a little concerned with the Vision Source sign on the outside of the building, fearing that they had sold out to a big corporation, and would be constrained by corporate policies. But now that I know that Vision Source is a service group for independent practices, and the experience has not changed, I am thrilled that the Progressive team will have additional opportunities for professional development.


StarStarStarStarStar Had a little trouble with insurance issues -- partly on my end and partly due to new help in the... —    (Patient since Tue Jun 20 00:00:00 MDT 2023)

Had a little trouble with insurance issues -- partly on my end and partly due to new help in the office


StarStarStarStarStar It would e nice if your phone system had menu a menu option for driving directions from Keystone... —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

It would e nice if your phone system had menu a menu option for driving directions from Keystone at the Crossing or the address(s). I couldn't find your location until the office opened (and I had the first appointment!)


StarStarStarStarStar I feel very comfortable with the service I receive and I think Dr. Walburn is just tops.  — 

I feel very comfortable with the service I receive and I think Dr. Walburn is just tops.


StarStarStarStarStar I have total confidence in Doctor Kate and her staff. It is always a very pleasant experience. —    (Patient since Wed Dec 21 00:00:00 MST 2022)

I have total confidence in Doctor Kate and her staff. It is always a very pleasant experience.


StarStarStarStarStar Dr Walborn is great! He is so sweet and caring and is VERY thorough —    (Patient since Thu Sep 21 00:00:00 MDT 2017)

Dr Walborn is great! He is so sweet and caring and is VERY thorough. All the office staff is very nice!


StarStarStarStarStar I was having issues w/my vision and my eyes tearing a lot. The Dr —    (Patient since Mon Aug 15 00:00:00 MDT 2016)

I was having issues w/my vision and my eyes tearing a lot. The Dr. was very nice and helpful and made great recommendations. After just one day things are much improved.


StarStarStarStarStar 45 minute wait —    (Patient since Mon Nov 09 00:00:00 MST 2020)

I had to wait a week to get a stye checked because doctors only work certain days at 8 2nd street location. I arrived at 11:08 for 11:15 appointment. There was only 1 receptionist working so I had to wait. I was taken to exam room at 11:28 and it was about noon when doctor walked in. Very disappointed in this visit.


StarStarStarStarStar Excellent service received, the doctor and staff were very atte —    (Patient since Thu Jan 28 00:00:00 MST 2021)

Excellent service received, the doctor and staff were very attentive and always kept my best interest in mind regarding my eye health and benefits.


StarStarStarStarStar Jeff and Emily are super opticians and know their stuff. Great people and great experience  —    (Patient since Fri Jun 12 00:00:00 MDT 2020)

Jeff and Emily are super opticians and know their stuff. Great people and great experience


StarStarStarStarStar I would give 5 Stars —    (Patient since Tue Sep 08 00:00:00 MDT 2020)

Everyone is so friendly. Most of our friends see Perry or his wife They're great!!!


StarStarStarStarStar Dr —    (Patient since Fri Jul 02 00:00:00 MDT 2021)

Dr. Lopez really treats you like you're the only person in the building! He explains everything thoroughly and in an appropriate way for your knowledge background. Not related to this visit: I broke my frames 2 months ago and walked in to get replacements. It was handled professionally and quickly. I love my Silhouette frames.


StarStarStarStarStar For the past 3 years, I have had an early morning appointment and the open sign has been turned... —    (Patient since Thu May 13 00:00:00 MDT 2021)

For the past 3 years, I have had an early morning appointment and the open sign has been turned but the front door is still locked


StarStarStarStarStar Comment —    (Patient since Tue May 11 00:00:00 MDT 2021)

The check in person asked a series of questions about health and insurance changes, she asked very quickly and it seemed she was reading from a script as fast as possible. Definitely adequate and did her job but could have been more personable. The same can be said for the tech that did the pre testing. Competent but without a personable touch. These are very minor comments and are only meant to improve the customer experience.


StarStarStarStarStar Great selection, good range of prices.  —    (Patient since Wed May 20 00:00:00 MDT 2020)

Great selection, good range of prices.


StarStarStarStarStar Everyone so so friendly and helpful. It was great experience! —    (Patient since Wed Sep 08 00:00:00 MDT 2021)

Everyone so so friendly and helpful. It was great experience!


StarStarStarStarStar There was a miscommunication when I scheduled my appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

There was a miscommunication when I scheduled my appointment. I thought I asked for 2/25, I was scheduled for 3/25. I showed up on 2/25 and despite the misunderstanding, the staff got me in to see the doctor. I really appreciate their help. I really enjoyed Dr. Bailey.


StarStarStarStarStar I was greeted by one of the doctors because the receptionist was busy on the phone —    (Patient since Mon Sep 21 00:00:00 MDT 2020)

I was greeted by one of the doctors because the receptionist was busy on the phone. She quickly greeted me once she was off the phone & began my check in process. This initial greeting was a nice start to my appt. I had very little wait and the rest of the appt. went well. Keep up the good work, thanks!


StarStarStarStarStar awesome  — 

It was my first time and it was awesome. Everyone was so courteous. Made me feel important. The best optometry appointment I ever had in the last 10 years. Will definitely recommend to friends and coworkers. Don't change please


StarStarStarStarStar The glasses pricing wasn't explained very well and the final price was twice what I thought it was... —    (Patient since Mon Jun 14 00:00:00 MDT 2021)

The glasses pricing wasn't explained very well and the final price was twice what I thought it was when all was said and done. I think it would benefit future customers to see the price listed instead of having someone attempt to explain the price as what was said to me was not what was on the receipt. The person explaining the price gave me the amount that was marked off the bill as the total after the insurance instead of the amount I was actually paying which lead to confusion.


StarStarStarStarStar Dr. Kate is always very sweet and a pleasure to work with.The staff was friendly and helpful —    (Patient since Wed May 25 00:00:00 MDT 2022)

Dr. Kate is always very sweet and a pleasure to work with.The staff was friendly and helpful. The selection of frames had changed and I didn't see any I liked.


StarStarStarStarStar Dr. Bailey was very courteous, very nice and clearly explain what the situation was and solutions —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

Dr. Bailey was very courteous, very nice and clearly explain what the situation was and solutions. Very pleasant


StarStarStarStarStar Dr. Perry is very intelligent and explained everything completely. —    (Patient since Tue Sep 29 00:00:00 MDT 2020)

Dr. Perry is very intelligent and explained everything completely.


StarStarStarStarStar I have been a patient for many years - the dr's are very knowledgeable and kind —    (Patient since Mon Jul 13 00:00:00 MDT 2020)

I have been a patient for many years - the dr's are very knowledgeable and kind. I appreciate their professionalism so much. It is always a good experience.


StarStarStarStarStar Dr. Lopez's comments were very detailed, and I even understood some of them —    (Patient since Fri Mar 06 00:00:00 MST 2020)

Dr. Lopez's comments were very detailed, and I even understood some of them. : ) I actually felt quite educated.


StarStarStarStarStar Disappointed you do not take Davis optical... Hoping that changes  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Disappointed you do not take Davis optical... Hoping that changes ! Thank you!


StarStarStarStarStar Love doctor Lopez —    (Patient since Thu Sep 23 00:00:00 MDT 2021)

He is the absolute best!!


StarStarStarStarStar I appreciate the optical staff willingness to clean and adjust my readers which were not purchased... —    (Patient since Tue May 19 00:00:00 MDT 2020)

I appreciate the optical staff willingness to clean and adjust my readers which were not purchased there.


StarStarStarStarStar As usual, Dr Walborn and Jeff were courteous,thorough and very helpful —    (Patient since Mon Feb 08 00:00:00 MST 2021)

As usual, Dr Walborn and Jeff were courteous,thorough and very helpful. I can always count on Jeff to professionally adjust my glasses frames effectively. And, he always checks out their entire condition and makes necessary repairs. This is an important aspect of the very large investment of purchasing glasses, that whomever adjusts them, they know what they are doing and get it right the first time. Jeff does, always.


StarStarStarStarStar very thorough, friendly and welcoming — 

very thorough, friendly and welcoming


StarStarStarStarStar Love working with you guys.. —    (Patient since Tue Oct 06 00:00:00 MDT 2020)

Love working with you guys...everything explained well and your work on our behalf with the insurance is wonderful. Thank you!


StarStarStarStarStar As mentioned above. I can be a challenging patient, no matter what type of visit — 

As mentioned above. I can be a challenging patient, no matter what type of visit. So far everyone I have encountered here have been as dedicated to my eyesight as I am, despite my challenges. It's truly refreshing.


StarStarStarStarStar My child had an annual exam than failed his school vision test —    (Patient since Mon Dec 20 00:00:00 MST 2021)

My child had an annual exam than failed his school vision test. If the eye doctor would have reviewed his notes from the annual appointment, I could have perhaps avoided having to make another appoint. I wished phone staff would have asked the Dr my question.


StarStarStarStarNo Star 4 —    (Patient since Sat Jan 01 00:00:00 MST 1)

The staff members were friendly.


StarStarStarStarStar Doctor Burtwhistle is great! He's very friendly and courteus —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Doctor Burtwhistle is great! He's very friendly and courteous. Carolina was also great with helping me find frames. I loved the fact that Dr. Burtwhistle came to check on me during the frame selection process and he and Carolina worked as a team to help me find a pair of beautiful Prada frames. I loved the service!!!


StarStarStarStarStar The medical assistant who did the preliminary eye exam on my daughter, Lauren, didn't introduce... —    (Patient since Mon Jun 22 00:00:00 MDT 2020)

The medical assistant who did the preliminary eye exam on my daughter, Lauren, didn't introduce herself and wasn't as friendly as the other staff. Very competent, but definitely not as warm and friendly as others on staff.


StarStarStarStarStar I felt that the receptionist didn't search heard enough for my benefits —    (Patient since Mon Jan 18 00:00:00 MST 2021)

I felt that the receptionist didn't search heard enough for my benefits. I even showed her the correct id card. Perhaps there was a misunderstanding


StarStarStarStarStar Wonderful visit —    (Patient since Thu Jul 23 00:00:00 MDT 2020)

As always, every staff member that I came into contact with was very friendly and personable. I always enjoy coming to Progressive because everyone is welcoming, prompt and courteous. Thanks for such a positive and helpful experience!


StarStarStarStarStar friendly & helpful  —    (Patient since Mon Nov 09 00:00:00 MST 2020)

the staff is always friendly and helpful. they go above and beyond. I always feel welcome!


StarStarStarStarStar They were awesome and very accommodating — 

They were awesome and very accommodating. It was an emergency situation where I had so much pain and they scheduled me in within an hour!


StarStarStarStarStar Everyone is very friendly! I like coming here and everyone is very helpful! —    (Patient since Thu Sep 21 00:00:00 MDT 2017)

Everyone is very friendly! I like coming here and everyone is very helpful!


StarStarStarStarStar I feel that I spend a lot of time waiting. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I feel that I spend a lot of time waiting when I come for an appointment. 75 minutes for an eye exam and selecting glasses (I made my decisions quickly) seems excessive.


StarStarStarStarStar Great office, great people —    (Patient since Mon May 02 00:00:00 MDT 2022)

I have been going to this office for 6 years now and I have always had a great experience. Everyone that I've worked with was nice, attentive and professional. I would recommend this place to any of my friends and family. Keep up the good work, guys!


StarStarStarStarStar Very good experience. Dr. Burtwhistle and all the staff were very thorough —    (Patient since Fri Jun 18 00:00:00 MDT 2021)

Very good experience. Dr. Burtwhistle and all the staff were very thorough. I felt like I had s very good annual exam.


StarStarStarStarStar I would love to do that over the phone. Pls give me contact name & # — 

I would love to do that over the phone. Pls give me contact name & #


StarStarStarStarStar frames I am interested in were not available, but the tech. was happy to order them for me see/try. —    (Patient since Mon Sep 21 00:00:00 MDT 2020)

frames I am interested in were not available, but the tech. was happy to order them for me see/try.


StarStarStarStarStar I had to wait to see the doctor for quite a while. I was coming from work and this was akward —    (Patient since Sat Jan 01 00:00:00 MST 1)

I had to wait to see the doctor for quite a while. I was coming from work and this was akward. The doctor did apologize for the delay.


StarStarStarStarStar Brittany went above and beyond for me! I forgot that my insurance had changed, which resulted in... —    (Patient since Thu Jul 29 00:00:00 MDT 2021)

Brittany went above and beyond for me! I forgot that my insurance had changed, which resulted in many transactions to correct my insurance and flex spending account charges. She responded quickly, professionally and courteously to my major blunder, never making me feel like any of it was too much to correct. I was so impressed and thankful!


StarStarStarStarStar I have been going to you guys for years and I recommend you and Dr — 

I have been going to you guys for years and I recommend you and Dr. Walborn to friends and colleagues. I'm VERY picky about who I let take care of my eyes.


StarNo StarNo StarNo StarNo Star in the last month i have brought glasses to repair a broken nose pad , i paid for a new frame... — 

in the last month i have brought glasses to repair a broken nose pad , i paid for a new frame ,however it was not done correct , and i wondered if it was a new one , i wanted the old frame they can not find , and when i have asked them to fix they answer i have to come when Jeff is in the shop , how inconvenient that is . also , the left lens of another pair was off 2 mm from the right one . well it took over 2 weeks , and after i called multiple time inquiring finally , i was told that it was at Fishers office ,and again it was not repaired as i was told , still 2 mm difference between the two lenses mount . and i keep tilting the Right lens with my hand little down to overcome the 2 mm difference and see much better , i have a delicate prescription .


StarStarStarStarStar Wish you had Lafant traditional round frames. Not much choice if you don't want recta —    (Patient since Fri Dec 04 00:00:00 MST 2020)

Wish you had Lafant traditional round frames. Not much choice if you don't want recta


StarStarStarStarStar First class in every respect —    (Patient since Sat Jan 01 00:00:00 MST 1)

First class in every respect


StarStarStarStarStar Annual Check-up —    (Patient since Tue Aug 25 00:00:00 MDT 2020)

Came in for my annual eye exam. Everything was explained to me and everyone was very kind! I would highly recommend them to other friends and family.


StarStarStarStarStar I have total confidence in Dr. Perry Lopez. He explains things well and completely —    (Patient since Fri Mar 06 00:00:00 MST 2020)

I have total confidence in Dr. Perry Lopez. He explains things well and completely. I'm still a little confused about costs and insurance coverage.


StarStarStarStarStar Dr. Kate Lopez is the best. Front desk, tech and optician were all helpful and knowledgeable.  —    (Patient since Wed Aug 25 00:00:00 MDT 2021)

Dr. Kate Lopez is the best. Front desk, tech and optician were all helpful and knowledgeable.


StarStarStarStarStar Another great visit at Progressive Eye —    (Patient since Tue Dec 07 00:00:00 MST 2021)

The staff at Progressive is always friendly, knowledgeable and efficient. They are willing to explain what is going on yet don't take too much time.


StarStarStarStarStar The 2 girls at the front desk did not even say hello to me when I walked in —    (Patient since Tue Mar 14 00:00:00 MDT 2023)

The 2 girls at the front desk did not even say hello to me when I walked in. Seemed like it was a bother for them to check me in. What happened to customer service?????


StarStarStarStarStar Everyone was awesome and very helpful. I felt all my questions and concerns were addressed —    (Patient since Wed Jul 21 00:00:00 MDT 2021)

Everyone was awesome and very helpful. I felt all my questions and concerns were addressed. Thank you!


StarStarStarStarStar DR. Bailey was very friendly and easy to talk to, as was the entire staff —    (Patient since Sat Jan 01 00:00:00 MST 1)

DR. Bailey was very friendly and easy to talk to, as was the entire staff. Always a great experience at Progressive Vision, that's why I've been going there for nearly twenty years!


StarStarStarStarStar It is always a pleasant and and easy appointment at Progressive Eye —    (Patient since Sat Jan 01 00:00:00 MST 1)

It is always a pleasant and and easy appointment at Progressive Eye. The staff is friendly and helpful. Ryta Lett


StarStarStarStarStar The entire experience was satisfactory (except the door was locked at first for my 8 a.m —    (Patient since Sat Jan 01 00:00:00 MST 1)

The entire experience was satisfactory (except the door was locked at first for my 8 a.m. appointment!). I was quite impressed with the thoroughness of my exams and the knowledge of the gentleman who sold me my frames.


StarStarStarStarStar Having trouble with "dry eye" and Dr —    (Patient since Sat Jan 01 00:00:00 MST 1)

Having trouble with "dry eye" and Dr. Walborn was able to identify that and prescribe the necessary med. He is always very courteous, caring and knowledgeable.


StarStarStarStarStar Extremely knowledgeable and thorough examination.  —    (Patient since Tue Aug 16 00:00:00 MDT 2022)

Extremely knowledgeable and thorough examination.


StarStarStarStarStar My eye exam was thorough and professional —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

I considered my eye exam to be thorough, with interesting views of interior blood vessels and retinas of both eyes. It was reassuring that no diabetic edema was detected, cataracts were very small, and visual acuity had not changed.


StarStarStarStarStar Please consider more networks —    (Patient since Thu Jul 02 00:00:00 MDT 2020)

Please consider more networks. Also, time between associate exams and Dr exams was too long, like 15-20 min.


StarStarStarStarStar Very knowledgable and helpful in helping m eunderstand the differences in contacts and costs —    (Patient since Sat Jan 01 00:00:00 MST 1)

Very knowledgable and helpful in helping m eunderstand the differences in contacts and costs. easy exams and fast service.


StarStarStarStarStar Doctor Tim was great! I had to wait 15-20 minutes before my scheduled appointment —    (Patient since Sat Jan 01 00:00:00 MST 1)

Doctor Tim was great! I had to wait 15-20 minutes before my scheduled appointment. Please be more on time with your appointments.


StarStarStarStarStar The time it took to see David and check out took at least about 20 minutes —    (Patient since Mon Nov 30 00:00:00 MST 2020)

The time it took to see David and check out took at least about 20 minutes. That was a lot of time spent.


StarStarStarStarNo Star I really like Dr Walborn —    (Patient since Wed Oct 14 00:00:00 MDT 2020)

I really like Dr Walborn. Glasses I will purchase elsewhere in the future as yours are very expensive.


StarStarStarStarNo Star Overall the checkup was great —    (Patient since Sat Jan 01 00:00:00 MST 1)

Overall the checkup was great. However, I would appreciate being told whenever a particular service is being done that will cost money. I went in expecting the appointment that would cost $5 with my insurance, but checking out I was told it was over $25 because of the lens fitting. I appreciate that they were willing to remove it since I wouldn't need a valid prescription anytime in the next year, but I'd like to know about costs beforehand.


StarStarStarStarStar Every time I've come in here I've been treated with kindness —    (Patient since Sat Jan 01 00:00:00 MST 1)

Every time I've come in here I've been treated with kindness. The staff is incredibly knowledgeable and my doctor, Dr. Wolburn, is incredibly nice and easy-going. Te ladies at the front desk were very helpful and thorough when going over my insurance information with me and when I purchased my contacts at the end. I'm very glad to have found this eye doctor when I moved to Indy and am happy to have made it my primary eye care provider. Keep up the fantastic work everyone!


StarStarStarStarNo Star Eye'm Impressed  — 

Had a wonderful experience at Progressive Eye Care and will definitely return. Friendly and knowledgable staff conveyed information at an understandable level. I would definitely recommend this to family and friends.


StarStarStarStarStar Dr Birtwhistle —    (Patient since Sat Jan 01 00:00:00 MST 1)

Dr. Birtwhistle is always great, so I'll keep sending people your way!


StarStarStarStarStar Would like to know how the test come out ? —    (Patient since Sat Jan 01 00:00:00 MST 1)

Would like to know how the test come out ?


StarStarStarStarStar The first technician that saw me seemed a bit cold to me —    (Patient since Thu Dec 31 00:00:00 MST 2020)

The first technician that saw me seemed a bit cold to me. I find that unusual based on all of my visits there. Hopefully it was just a "late in the day" thing since my appointment was at 3:30.


StarStarStarStarStar Please improve your electronic system. It was slow at that ti —    (Patient since Sat Jan 01 00:00:00 MST 1)

Please improve your electronic system. It was slow at that time.


StarStarStarStarStar I had a really good experience. Dr —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

I had a really good experience. Dr. Bailey took time to explain the treatment she wanted me to use and what she expected to happen, as well as steps to take if it didn't work as we hoped. The staff was friendly and helpful as always.


StarStarStarStarStar I have been to many eye doctors at various locations over the years, and Dr —    (Patient since Tue Mar 30 00:00:00 MDT 2021)

I have been to many eye doctors at various locations over the years, and Dr. Walborn and Progressive Eye Care were by far the best. All of the staff were knowledgeable and courteous and I will definitely recommend Progressive to friends and family!


StarStarStarStarStar I always enjoy my visit with Dr B —    (Patient since Mon Mar 29 00:00:00 MDT 2021)

I always enjoy my visit with Dr B. Staff always professional and the office and frame area are welcoming and clean. Everyone very accommodating.


StarStarStarStarStar I have appreciated the patience Dr —    (Patient since Fri May 08 00:00:00 MDT 2020)

I have appreciated the patience Dr. Birtwhistle has displayed with my Keratoconous and fitting the scleral lenses.


StarStarStarStarStar It's always a pleasure to visit Dr. Perry Lopez at Progressive Vision —    (Patient since Sat Jan 01 00:00:00 MST 1)

It's always a pleasure to visit Dr. Perry Lopez at Progressive Vision. I really appreciate the educational aspect of each appointment as he shows and explains in detail what he is looking at.


StarStarStarStarStar You guys were great, especially with my 3-year-old daughter.  —    (Patient since Sat Jun 05 00:00:00 MDT 2021)

You guys were great, especially with my 3-year-old daughter.


StarStarStarStarStar Great place - great people - love Dr Bailey! Printer wasn't working though so they were to email... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Great place - great people - love Dr Bailey! Printer wasn't working though so they were to email me a statement/receipt and haven't received that.


StarStarStarNo StarNo Star The first examiner seemed inexperienced and this has been the case in the past —    (Patient since Sat Jan 01 00:00:00 MST 1)

The first examiner seemed inexperienced and this has been the case in the past. The optical member also seemed very inexperienced. They were all courteous.Note:you need more than yes or no answers to some of these questions.I will probably return because of our long standing relationship with Dr. Perry but I doubt that I will recommend you.


StarStarStarStarStar Dr Bailey was wonderful!! —    (Patient since Mon Nov 23 00:00:00 MST 2020)

Dr Bailey was wonderful!!


StarStarStarStarStar I am always having a good day when I leave your office —    (Patient since Thu Apr 15 00:00:00 MDT 2021)

I am always having a good day when I leave your office. The optical staf are all so nice and pleasant!


StarStarStarStarStar Dr Kate has always been very helpful, honest and sincere — 

Dr Kate has always been very helpful, honest and sincere. She listens, explains things thoroughly, and never makes me feel rushed. I appreciate her help through the years and refer others to her often.


StarStarStarStarStar Always the best in eye care —    (Patient since Tue Sep 01 00:00:00 MDT 2020)

I feel very comfortable knowing that my eye care is being taken seriously by my Dr. and the staff. Thank you


StarStarStarStarStar The only thought I had was if the front desk staff scheduled my appointment for next year, but... —    (Patient since Sat Jan 01 00:00:00 MST 1)

The only thought I had was if the front desk staff scheduled my appointment for next year, but they didn't remind me to do so. Now I have to remember to call and make one.


Reply

We do not currently pre-appoint for the next year. We do however send out postcards, emails, and texts approximately a month prior to your next due date! :)

StarStarStarStarNo Star Happy you finally hired a young man to do the testing. —    (Patient since Wed Oct 27 00:00:00 MDT 2021)

Happy you finally hired a young man to do the testing.


StarStarStarStarStar I am extremely impressed with Dr Birtwhistle,he is pleasant and very knowledgeable, and gives a... — 

I am extremely impressed with Dr Birtwhistle,he is pleasant and very knowledgeable, and gives a very thorough exam. I already have family members I have recommended to him, and they were very pleased with him also. I will continue to refer to Dr Birtwhistle


StarStarStarStarStar Love Progressive! —    (Patient since Sat Jan 01 00:00:00 MST 1)

Thanks! I've been seeing Dr. Walborn for several years and he's always been very professional and kind. He now sees my three year old son and is equally wonderful with children. Thanks for the great care!


StarStarStarStarStar I'm not sure my insurance will cover my visit. We'll see. Bummer! —    (Patient since Wed Apr 14 00:00:00 MDT 2021)

I'm not sure my insurance will cover my visit. We'll see. Bummer!


StarStarStarStarStar Personable staff. Answers all questions so that lay people understand —    (Patient since Sat Jan 01 00:00:00 MST 1)

Personable staff. Answers all questions so that lay people understand. Explain procedures clearly and offer baselines for comparisons.


StarStarStarStarStar I appreciate the fact that I am able to get in the same day if I have a problem. —    (Patient since Sat Jan 01 00:00:00 MST 1)

I appreciate the fact that I am able to get in the same day if I have a problem.


StarStarStarStarStar I scheduled my appointment online and it was pretty easy —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

I scheduled my appointment online and it was pretty easy. I do wish that there was still the option to select the doctor I want to see and their list of available dates/times, rather than just give my availability and be contacted with a time. It kind of makes it hard if I am not available when they schedule me. But otherwise, no problems. I had a great experience with everyone I encountered.


StarStarNo StarNo StarNo Star At present, until I receive my new glasses I don't know how to respond to the last 3 questions — 

At present, until I receive my new glasses I don't know how to respond to the last 3 questions. Feel free to send this survey to me in another couple weeks. I would be happy to update it.


StarStarStarStarStar as always the service has been great —    (Patient since Tue Nov 24 00:00:00 MST 2020)

as always the service has been great


StarStarStarStarStar Eye opening visit! — 

The referral system worked well for us, in this case. The news that we had from our visit was absolutely fantastic!


StarStarStarStarStar Overall the staff was courteous and friendly — 

Overall the staff was courteous and friendly. My insurance and options for frames and lenses could have been explained a little more in detail.


StarStarStarStarStar Helped take care of my eye issue —    (Patient since Fri May 08 00:00:00 MDT 2020)

I had to get my eye checked as I had a corneal abrasion. It is very painful and I was able to get into see Dr. Birtwhistle pretty quickly. He also advised if my eye should flair up during the day or weekend to give him a call and he would get me taken care of. It is a relief to know I can get the help I need when I need it. I appreciate the staff and Dr's are always willing to help out whenever they can.


StarStarStarStarStar Even though you had no money on the table, your professionalism was extraordinary. Thanks Dan —    (Patient since Sat Jan 01 00:00:00 MST 1)

Even though you had no money on the table, your professionalism was extraordinary. Thanks Dan


StarStarStarStarStar Exceeded my expectation —    (Patient since Tue May 19 00:00:00 MDT 2020)

After my Dr appointment I stopped by the optician desk. I had some cheap sun glasses that needed a new screw. The optical staff looked at them and fixed them for free. Exceeded my expectations! Thanks.


Reply

It was our pleasure, Thank you!

StarStarStarStarStar I am happy with the visit. I appreciate being seen quickly when I had an emergency.  —    (Patient since Sat Jan 01 00:00:00 MST 1)

I am happy with the visit. I appreciate being seen quickly when I had an emergency.


StarStarStarStarStar More flexibility with seeing doctors. Took 3 weeks to get an appointment. —    (Patient since Thu Dec 23 00:00:00 MST 2021)

More flexibility with seeing doctors. Took 3 weeks to get an appointment.


Reply

We do understand that is can be somewhat difficult to get on to the Lopez schedules. We are working on sending reminders to their patients several months in advance of their due date. Hopefully, this extra step will help. We do have three other outstanding doctors which we are generally able to schedule within days.

StarStarStarStarStar Everyone was great —    (Patient since Sat Jan 01 00:00:00 MST 1)

Everyone was great. Did not rush during the exams and answered my questions in a professional manner.


StarStarNo StarNo StarNo Star Although the staff was friend;y and the exam was thorough I have been extremely unsatisfied with a... —    (Patient since Sat Jan 01 00:00:00 MST 1)

Although the staff was friend;y and the exam was thorough I have been extremely unsatisfied with a couple of things. First, it took over 2 weeks to get the first of 2 frames that I ordered. When I received them the prescription was incorrect! I have been getting glasses my whole life and that has never happened. It is important to check and recheck before the lenses aren sent to be made. That was very disappointing. When I told the technician that I could not see out of the lens she told me to sleep on it because my eyes needed to "reboot"...okay that makes no sense at all. After having to go back in to get rechecked and the error was noticed I still have yet to receive either of my news glasses. Overall I am guessing it is going to take over month to get what I paid over $650.00 for. In this day and age I am not sure how anything takes that long to get. Overall the entire experience has left much to be desired. The staff is nice but slow. Thumbs down


Reply

We are truly apologetic for your situation. It is important to understand that eye exams have two different parts. We do have the technology to auto read prescriptions. This information is taken into the exam room and dialed into our refractive machine. This is the part when the doctor is checking to make sure the the auto readings are in line with the patient's preference. Sometimes, due to the subjective nature of the testing, the results will not match up completely and occasionally, we will have to re-adjust a prescription to suit the patient's needs and preferences. The process of making lenses does take on average about seven to ten business days. If a prescription isn't working for a patient and the lenses need to be re-made, unfortunately, we have to start the lens making process all over again. We have recently installed a lens lab in at our 82nd Street location. Once training has been completed and we are more familiar with the technology, we will be able to decrease the time that a patient will wait for their lenses to be made. We hope the improvements that we are making will help to avoid some of the longer waiting times for lenses. We strive for 100% satisfaction with our products and therefore do honor a re-make policy within the first 90 days of purchase.

StarStarStarStarStar Fabulous all around experience. We love progressive eye care! —    (Patient since Thu Aug 05 00:00:00 MDT 2021)

Fabulous all around experience. We love progressive eye care!


StarStarStarStarStar No complaints, quality treatment, affordable, comforting atmosphere. —    (Patient since Sat Jan 01 00:00:00 MST 1)

No complaints, quality treatment, affordable, comforting atmosphere.


StarStarStarStarStar Dr Walborn  —    (Patient since Sat Jan 01 00:00:00 MST 1)

Is always professional and courteous. I will continue as a patient and to recommend him to family and friends .


StarStarStarStarStar Everything was great except that when I picked up my new glasses, they didn't really try and fit... —    (Patient since Fri May 21 00:00:00 MDT 2021)

Everything was great except that when I picked up my new glasses, they didn't really try and fit them on me properly. I was just kind of handed the glasses, tried them on, and sent off. I ended up having to come back the next day, and the (different) optician took one look and noted that the glasses clearly needed adjustment. She did a good job getting them properly fitted and I am pleased with the results. I will be back, but I think they should make it a point to really check out the fit of the glasses when picking them up versus just kind of handing them off, as it would have saved me the trip back to the store.


StarStarStarStarStar yearly eye exam —    (Patient since Tue Nov 17 00:00:00 MST 2020)

friendly and efficient staff


StarStarStarStarStar I have always received excellent care & customer service. —    (Patient since Fri Aug 21 00:00:00 MDT 2020)

I have always received excellent care & customer service.


StarStarStarStarStar Great as usual —    (Patient since Mon Aug 10 00:00:00 MDT 2020)

We continue to be well pleased with Progressive.


StarStarStarStarStar You guys are doing great! —    (Patient since Wed Aug 12 00:00:00 MDT 2020)

You guys are doing great!


StarStarStarStarStar I was having some eye pain and I got right in to have it checked out —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

I was having some eye pain and I got right in to have it checked out. My doctor took time to listen to me and then thoroughly checked my eye and explained the findings and treatment plan. I really appreciated feeling like my concerns and questions mattered.


StarStarStarStarStar The doctor gave me a couple options to the issues I was having. I like that type of approach. —    (Patient since Fri May 27 00:00:00 MDT 2022)

The doctor gave me a couple options to the issues I was having. I like that type of approach.


StarStarStarStarStar Best doctor and staff going. Love coming in to your office —    (Patient since Thu Oct 22 00:00:00 MDT 2020)

Best doctor and staff going. Love coming in to your office. Have referred you to many friends and family members.


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