Progressive Eyecare and Eyewear

The Right Choice in Eyecare

Star Star Star Star Star 170 Reviews

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Reviews

StarStarStarStarStar The last appointment was on time, efficient, an... —    (Patient since Mon Dec 12 00:00:00 MST 2016)

The last appointment was on time, efficient, and relaxing.


StarStarStarStarStar Very professional. Appreciated all being on tim... —    (Patient since Wed Jan 21 00:00:00 MST 2015)

Very professional. Appreciated all being on time. Dr Kate was very helpful and explained all very well.


StarStarStarStarStar I always feel like a valued patient. Dr Kate Lo... —    (Patient since Mon Oct 30 00:00:00 MDT 2017)

I always feel like a valued patient. Dr Kate Lopez and the staff are attentive and listen to my concerns. While this is not the least expensive option around, I consider vision to be very important and am willing to pay for the best care.


StarStarStarStarStar Dr. Bailey is Awesome —    (Patient since Sat Nov 19 00:00:00 MST 2016)

Dr. Bailey is thorough, approachable and very professional. It’s truly a pleasure to work with her and all of the office staff.


StarStarStarStarStar  —    (Patient since Fri Jan 08 00:00:00 MST 2016)

Dr. Emler is very good, as is the rest of the girls in the office.


StarStarStarStarStar Fantastic eye-care physicians!  —    (Patient since Tue Sep 19 00:00:00 MDT 2017)

Fantastic eye-care physicians!


StarStarStarStarStar Great experience as always...very professional ... —    (Patient since Mon Sep 18 00:00:00 MDT 2017)

Great experience as always...very professional and thorough.


StarStarStarStarStar Great Place —    (Patient since Wed Sep 13 00:00:00 MDT 2017)

Very professional friendly staff, Dr Bailey is very thorough in her exams.


StarStarStarStarStar GREAT VISIT —    (Patient since Tue Sep 06 00:00:00 MDT 2016)

I appreciate the reminders for my eye appointments as well as the other services that are available online, although there are times I wish to speak to a person rather than do something online.


StarStarStarStarStar Dr. Bailey and staff were all fantastic!  —    (Patient since Thu Aug 31 00:00:00 MDT 2017)

Dr. Bailey and staff were all fantastic!


Reply

Thank you Aaron! We're glad we could help fill your eye needs! Please let us know if there is anything else we can do for you.

StarStarStarStarStar Convenient location and hours! Friendly helpfu... —    (Patient since Thu Dec 03 00:00:00 MST 2015)

Convenient location and hours! Friendly helpful staff. Recommend!


Reply

Thank you for the great review! Please let us know if there is anything you can do for you.

StarStarStarStarStar A Site for sore eyes —    (Patient since Tue Aug 29 00:00:00 MDT 2017)

We've worked with Dr. Birtwhistle for 4 years since returning to Indianapolis. He provides excellent explanations regarding our vision and possible options to consider down the road. The entire staff is responsive, insightful and always helpful whether we are on the phone or on location.


Reply

Thank you for the great review! Please let us know if there is anything else we can do for you.

StarStarStarStarStar I appreciate the quick attention and follow up ... —    (Patient since Mon May 02 00:00:00 MDT 2016)

I appreciate the quick attention and follow up when I had the issue with my eye. I knew I was in good hands.


Reply

Thanks for the great review! I'm glad we were able to help! Please let us know if there is anything else we can do for you.

StarStarStarStarStar Get your Eyes checked at Progressive Eyecare & Wea —    (Patient since Tue Aug 22 00:00:00 MDT 2017)

If you want the VIP treatment, then schedule your next eye appointment at Progressive Eyecare and Eyeware at the 116th street location. The atmosphere was fun, friendly and very professional.


StarStarStarStarStar Dr Lopez is always so patient centered, I look ... —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

Dr Lopez is always so patient centered, I look forward to seeing her at my visits.


StarStarStarStarStar Amazing experience —    (Patient since Mon Aug 14 00:00:00 MDT 2017)

My cornea was scratched on a Monday and I booked an online appointment with Progressive Eyecare for Wednesday since that was their first available. Within an hour, the office had called me and offered to squeeze me in later that day since they considered it urgent that I be seen! This was amazing, especially since I am new to the area and wasn't an existing patient of theirs. I really, really appreciated both the professionalism and the kindness of squeezing me in- not every doctor will do that. The office staff was great, the wait was short, and Dr. Imler was wonderful performing the examination of my eye and addressing my concerns. I will definitely be returning for my next routine exam!


StarStarStarStarStar 5 stars for wonderful care by dr k lopez —    (Patient since Tue Jul 05 00:00:00 MDT 2016)

5 stars for wonderful care by dr k lopez


StarStarStarStarStar Highly recommended —    (Patient since Tue Aug 01 00:00:00 MDT 2017)

Friendly staff. Dr. Birtwhistle cares, and he takes the time to make sure you're taken care of.


StarStarStarStarStar Dr. Imler was amazing with my son Bryce!! This... —    (Patient since Sat Mar 07 00:00:00 MST 2015)

Dr. Imler was amazing with my son Bryce!! This was our first time meeting her and we absolutely loved her! Great bedside manner!


StarStarStarStarStar Thorough exam provided by professional, friendl... —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

Thorough exam provided by professional, friendly optometrists, who always make the eye exam so enjoyable. Easy on/ off highway I 69 access. No pressure to buy eyewear, although prices for those with insurance are reasonable.


StarStarStarStarStar Exam —    (Patient since Fri Jan 08 00:00:00 MST 2016)

It is fine. 5 stars. Everyone was great.


StarStarStarStarStar Had another great visit with Dr. Kate Lopez and... —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

Had another great visit with Dr. Kate Lopez and the staff. They are always so helpful and make sure all your questions and concerns are answered.


StarStarStarStarStar Katelyn was my tech. She was great and made me ... —    (Patient since Wed Aug 10 00:00:00 MDT 2016)

Katelyn was my tech. She was great and made me feel very comfortable. Dr Bailey was very informative about my newest issue (dry eyes). I have told all my friends about my great experience. Thank you all. Jude Bova


StarStarNo StarNo StarNo Star Not a good experience —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

I was disappointed in my appointment. I was told I that I could get new frames and my insurance would cover them. Later that day I received a call saying that it was an error on your part and I that insurance would not cover new frames. I asked the lady if your office would cover the cost, she said she would check and get back with me. That was a week ago and I still have heard nothing. Before this happened I had an appointment canceled (Wednesday), but never receive any notification. It's a little frustrating.


StarStarStarStarStar Very friendly, courteous, professional service.... —    (Patient since Mon Jun 19 00:00:00 MDT 2017)

Very friendly, courteous, professional service.


StarStarStarStarStar Dr Kate solved my problems -new contacts are great —    (Patient since Mon Jun 26 00:00:00 MDT 2017)

Dr kate solved my problems


StarStarStarStarStar First timer and loved everything about the plac... —    (Patient since Mon Jun 12 00:00:00 MDT 2017)

First timer and loved everything about the place: The staff was super friendly and helpful, I was actually able to get a same-day appointment and Dr. Imler was fantastic!


StarStarStarStarStar Your service is exceptional.  —    (Patient since Fri Sep 30 00:00:00 MDT 2016)

Your service is exceptional.


StarStarStarStarStar Amazing practice —    (Patient since Wed May 17 00:00:00 MDT 2017)

My son saw Dr. Bailey and she is above and beyond amazing with kids!! He is 2 she has all kinds of tricks up her sleeve to keep his attention!!! Thank you!!!


StarStarStarStarStar Dr. Kate Lopez is one of the most professional,... —    (Patient since Thu Apr 02 00:00:00 MDT 2015)

Dr. Kate Lopez is one of the most professional, caring and knowledgeable eye Doctors that I have ever met. I have recommend her and her staff at every opportunity and will continue to do so.


StarStarStarStarNo Star Annual appointment —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Progressive is the best!! Professional and knowledgable staff; they explain all procedures well. Great selection of frames and contact lenses to fit just about anybody!


StarStarStarStarStar Best Eye Doc in Indy —    (Patient since Wed Dec 10 00:00:00 MST 2014)

Dr. Bailey is great. She is very knowledgeable and is able to get you in need out quickly. She is all about getting you the deal


StarStarStarStarStar I have been seeing Dr. Kate for years - all of ... —    (Patient since Thu Jan 22 00:00:00 MST 2015)

I have been seeing Dr. Kate for years - all of the staff at Progressive are so friendly and helpful. I wouldn't go anywhere else!


StarStarStarStarStar  —    (Patient since Mon Oct 20 00:00:00 MDT 2014)

Always a pleasure to visit you. Always greeted and treated courteously by the office staff. Love the Lopez's-miss Perry but Catherine is great.


StarStarStarStarStar My experience at progressive eyecare was very p... —    (Patient since Mon Dec 05 00:00:00 MST 2016)

My experience at progressive eyecare was very positive. The staff was friendly and professional.


StarStarStarStarStar All of the staff at Progressive Eyecare was ext... —    (Patient since Fri Dec 02 00:00:00 MST 2016)

All of the staff at Progressive Eyecare was extremely helpful and professional. Dr. Bailey made sure that I was comfortable and understood my vision issues by skipping the tired doctor jargon and using helpful analogies that I was able to appreciate. They have a great selection of frames there and I am extremely happy with my results.


StarStarStarStarStar I called mid-morning and was able to be taken c... —    (Patient since Mon Feb 09 00:00:00 MST 2015)

I called mid-morning and was able to be taken care of same day and the Dr. took all the time needed to ensure I was taken care of.


StarStarStarStarStar Great Results with Friendly service —    (Patient since Fri Aug 19 00:00:00 MDT 2016)

Progressive must only employ nice, friendly and knowledgeable staff. Every time I go in for eye care everyone is always so nice an accommodating. I have had very positive results with my vision and wonderful care at Progressive Eyecare.


StarStarStarStarStar Everyone was friendly and Dr. Jennifer Bailey w... —    (Patient since Mon Oct 27 00:00:00 MDT 2014)

Everyone was friendly and Dr. Jennifer Bailey was extremely nice and help me look into some different contact that helped my ichy eyes.


StarStarStarStarStar First visit to new office. Bright and clean, b... —    (Patient since Tue Dec 09 00:00:00 MST 2014)

First visit to new office. Bright and clean, but is there enough seating for patients who are waiting?


StarStarStarStarStar My experience was amazing. I had an appointment w... —    (Patient since Wed Aug 10 00:00:00 MDT 2016)

My experience was amazing. I had an appointment with my doctor and she needed an eye specialist to see me immediately for a possible retinal tear. I could not be more impressed with my visit


StarStarStarStarStar ... —    (Patient since Fri Jun 12 00:00:00 MDT 2015)

Always been pleased with the doctors and staff.


StarStarStarStarStar Excellent exam with Dr Kate Lopez. Office staff w... —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

Excellent and thorough exam with Dr Kate Lopez. Office staff was very friendly and helpful. Pleasant experience


StarStarStarStarStar The entire staff is wonderful - professional yet personable. And the new office space is great. ... —    (Patient since Mon Jul 20 00:00:00 MDT 2015)

The entire staff is wonderful - professional yet personable. And the new office space is great.


StarStarStarStarStar  —    (Patient since Sat Aug 06 00:00:00 MDT 2016)

5 star everyone was great


StarStarStarStarStar  —    (Patient since Fri Jul 29 00:00:00 MDT 2016)

Very happy with tech & Doctor Imler. Doctor Imler was very thorough and explained everything in detail. She listened, reviewed & discussed the results with me and then came up with a plan to proceed.


StarStarStarStarStar People were friendly and answered any questions I had.... —    (Patient since Thu Sep 18 00:00:00 MDT 2014)

People were friendly and answered any questions I had.


StarStarStarStarStar I had a great experience at Progressive Eyecare in Fischers. The staff greeted me right when I wa... —    (Patient since Tue Jun 28 00:00:00 MDT 2016)

I had a great experience at Progressive Eyecare in Fischers. The staff greeted me right when I walked in. All of the equipment was cleaned and every step of the appointment was explained thoroughly. Dr. Birtwhistle is very knowledgable and answered all of my question. I was also impressed with their selection of frames. I choose seven and they helped me narrow down my selection. I was most thankful for their patience. They really took the time to help me find the right pair of glasses that suited my look.


StarStarStarStarStar  —    (Patient since Mon Jan 19 00:00:00 MST 2015)

Dr. Kate Lopez answers all concerns and questions with clarity and caring for you as a patient.


StarStarStarStarStar Always a great experience at Progressive Eyecare and Eyewear, staff is always helpful and easy to... —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

Always a great experience at Progressive Eyecare and Eyewear, staff is always helpful and easy to work with.


StarStarStarStarNo Star It was a really professional and clean place.z. Staff was really personable. I was in and outbqui... —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

It was a really professional and clean place.z. Staff was really personable. I was in and out quickly which was appreciated!


StarStarNo StarNo StarNo Star When I call the reception, they talled me that ,if you pay cash there is 25% discount and you will... —    (Patient since Mon Jun 13 00:00:00 MDT 2016)

When I call the reception, they talled me that ,if you pay cash there is 25% discount and you will be charge 120$ But they charge me 149 $ I don't know. ...why this happen Can you give me explanation Thanks


StarStarStarStarStar I waited a little longer than I expected, but the Dr was awesome. She listened to my concerns, exp... —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

I waited a little longer than I expected, but the Dr was awesome. She listened to my concerns, explained my aging eyes, and made me extremely comfortable. The associate that helped me with the purchase of my glasses was exponentially better than the previous employee. She displayed great eye contact and communication skills. I was very impressed and would like to ask her out. (:


StarStarStarStarNo Star Competent, courteous, pleasant —    (Patient since Wed Jun 01 00:00:00 MDT 2016)

The office of Progressive Eye Care is lovely with a courteous staff and thorough doctors.


StarStarStarStarStar Thorough, conveniently located, and very helpful —    (Patient since Wed Jun 10 00:00:00 MDT 2015)

I appreciated the reminder that I was due for my next exam. It was easy to schedule via the web site and the e-mail confirmation. The location in Fishers is convenient for me. The exam was very thorough and professional. The doctor explained her findings in terms I could understand. She detected a problem in its early stage and provided a treatment to help. The assistants were all very pleasant, helpful and patient.


StarStarStarStarStar Always a professional and pleasant experience seeing Dr. Kate and the staff. Leave feeling my eye ... —    (Patient since Mon Jul 27 00:00:00 MDT 2015)

Always a professional and pleasant experience seeing Dr. Kate and the staff. Leave feeling my eye care is in good hands.


StarStarStarStarStar Excellent staff, very nice and professional.... —    (Patient since Tue May 17 00:00:00 MDT 2016)

Excellent staff, very nice and professional.


StarStarStarStarStar Very glad I began to go to Progessive Eyecare when we moved to Fishers. I couldn't be more please... —    (Patient since Tue Apr 19 00:00:00 MDT 2016)

Very glad I began to go to Progessive Eyecare when we moved to Fishers. I couldn't be more pleased with the attentive, professional care I get there.


StarStarStarStarStar It's incredibly easy to use and navigate!... —    (Patient since Mon Apr 18 00:00:00 MDT 2016)

It's incredibly easy to use and navigate!


StarStarStarStarStar Great, no complaints, great staff great service.  —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

Great, no complaints, great staff great service.


StarStarStarStarStar The doctors and staff are always very professional, accommodating and friendly —    (Patient since Thu Jan 22 00:00:00 MST 2015)

The doctors and staff are always very professional, accommodating and friendly. I've been a Progressive Eyecare customer for over 25 years and have never had a bad experience...


StarStarStarStarNo Star Mostly a great experience —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

Mostly a great experience. The only downers: The website asks for a TON of detailed, time-consuming information, to be entered in a not-very-user-friendly interface, only to not get saved and viewed by the office staff. This either needs to be fixed or removed. The optician offered to adjust my current frames to improve the fit, which I've never been satisfied with. They actually fit worse now. I don't really blame the optician. I just have poorly-fitting frames. No one has really been able to help with them. --Again, these two items are MINOR. Overall, a really good experience.


StarStarStarStarStar Always love to catch up with Dr. Kate —    (Patient since Mon Apr 06 00:00:00 MDT 2015)

Always love to catch up with Dr. Kate. Need to schedule a longer appointment just for personal conversation :) All the staff were very pleasant - look forward to coming each year.


StarStarStarNo StarNo Star Problem with both printers. Was told that they would e mail receipt so I could file with insurance —    (Patient since Fri Apr 08 00:00:00 MDT 2016)

Problem with both printers. Was told that they would e mail receipt so I could file with insurance. No e mail. Had to call back and receipt will be mailed but attitude was that it was an in convince for them


StarStarStarStarStar I couldn't be happier with the doctors and staff. My whole family goes here —    (Patient since Thu Apr 09 00:00:00 MDT 2015)

I couldn't be happier with the doctors and staff. My whole family goes here. It's a very easy location and feel to the practice. Highly recommend.


StarStarStarStarStar Dr. Kate is wonderful. I trust her because I know she is knowledgeable and thorough —    (Patient since Sat Mar 15 00:00:00 MDT 2014)

Dr. Kate is wonderful. I trust her because I know she is knowledgeable and thorough. I would recommend to anyone.


StarStarStarStarStar The only comment I would make is that I felt rushed picking out my frames —    (Patient since Wed Feb 24 00:00:00 MST 2016)

The only comment I would make is that I felt rushed picking out my frames. It was probably good though or I would have been there forever selecting my frames. I went with my first selection anyway.


StarStarStarStarStar the best office in Fishers!!! —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

This is my third year in a row going to this office. Dr Lopez is simply the best. She's so kind and very courteous. I will continue to go to this office every year!


StarStarStarStarStar Love Dr Kate, she's the best!!!!!! —    (Patient since Wed Mar 25 00:00:00 MDT 2015)

Love Dr Kate, she's the best!!!!!!


StarStarStarStarStar Frames priced over $200.00 which were $60-80 at Costco —    (Patient since Mon Mar 21 00:00:00 MDT 2016)

Just so you know -- frame prices as much as $180.00 over same at Costco. Thanks Martin


StarStarStarStarStar Dr. Imler is fantastic! I'm so thrilled to have such a personable and knowledgeable doctor!  —    (Patient since Mon Mar 07 00:00:00 MST 2016)

Dr. Imler is fantastic! I'm so thrilled to have such a personable and knowledgeable doctor!


StarStarStarStarStar The 2 ladies at the front desks were very friendly and pleasant. —    (Patient since Tue Mar 01 00:00:00 MST 2016)

The 2 ladies at the front desks were very friendly and pleasant.


StarStarStarStarStar PE —    (Patient since Mon Feb 29 00:00:00 MST 2016)

Progressive Eyecare is great!


StarStarStarNo StarNo Star I was satisfied with the exam —    (Patient since Fri Feb 05 00:00:00 MST 2016)

I was satisfied with the exam. The windows of the store area face the daytime sun and make browsing for frames bothersome once my pupils had been dilated. Rather poor space space planning. The frames in my price range were very limited. I will be taking my prescription elsewhere to shop for frames.


StarStarStarStarNo Star The entrance to the 116 office is awful —    (Patient since Mon Feb 15 00:00:00 MST 2016)

The entrance to the 116 office is awful. There should be an entrance from inside the building or at least a walkway from the parking garage to the front door. It seemed silly to have to walk through an indoor maze & then have to go back outside. Dr Kate was great & also loved Faith. Receptionist could be nicer.


StarStarStarStarStar Dr. Kate is awesome and the entire staff are so nice and helpful. —    (Patient since Mon Feb 09 00:00:00 MST 2015)

Dr. Kate is awesome and the entire staff are so nice and helpful.


StarStarStarStarStar Great visit with new Dr. Felt right at home.  —    (Patient since Wed Feb 10 00:00:00 MST 2016)

Great visit with new Dr. Felt right at home.


StarStarStarStarStar I didn't understand the pricing.. —    (Patient since Thu Feb 04 00:00:00 MST 2016)

I didn't understand the pricing... I feel like it shouldn't have cost $200 for a basic visit with glasses when I pay for insurance...


StarStarStarStarStar I can't think of a single thing to improve upon. The staff was very courteous and professional. —    (Patient since Tue Feb 02 00:00:00 MST 2016)

I can't think of a single thing to improve upon. The staff was very courteous and professional.


StarStarStarStarStar I wish there was a "maybe" option to select on a lot of these questions —    (Patient since Thu Jan 28 00:00:00 MST 2016)

I wish there was a "maybe" option to select on a lot of these questions. The female first asociate who started my exam was not so friendly or personable of happy.


StarStarStarStarStar Overall, my experience was good —    (Patient since Fri Jan 16 00:00:00 MST 2015)

Overall, my experience was good. This was my second time, and the service was much faster than the first time. I was not pleased that the office had moved, but I wasn't informed. I was late to my appointment because I went to the other location and had to call to find out where it was. When other offices move, I've been sent mailers to notify me, or just been informed when I schedule my appointment. I was told that an email went out, but since my email wasn't on file, I didn't receive one. In the future, more comprehensive notification of major changes would be appreciated.


StarStarStarStarStar it is always a pleasure to visit your office —    (Patient since Mon Dec 08 00:00:00 MST 2014)

it is always a pleasure to visit your office. Dr Kate and her staff are always very nice, helpful and make me feel good about wearing glasses


StarStarStarStarStar Dr Bailey and your staff were very very courteous and she was even able to dilate my eyes which... —    (Patient since Thu Jan 21 00:00:00 MST 2016)

Dr Bailey and your staff were very very courteous and she was even able to dilate my eyes which has not been done in many many years.


StarStarStarStarStar I would return but we will be moving out of state soon —    (Patient since Tue Jan 19 00:00:00 MST 2016)

I would return but we will be moving out of state soon. My husband have been seeing Perry and Kate for many years and we appreciate their kindness and professionalism. Thanks for taking such good care of us!


StarStarStarStarStar Jessica is the best employee there! Very friendly and knowledgable! —    (Patient since Tue Jan 13 00:00:00 MST 2015)

Jessica is the best employee there! Very friendly and knowledgable!


StarStarStarStarStar Dr. Burtwhistle is just the best! I brought my 9 year daughter in for her first exam —    (Patient since Mon Jan 18 00:00:00 MST 2016)

Dr. Burtwhistle is just the best! I brought my 9 year daughter in for her first exam. He was so patient and he spent time explaining everything he was doing. She loved learning about the machines and seeing the picture of her eye. Thanks!!


StarStarStarStarStar First of all the office is beautiful. Well not so the maze to get there.. —    (Patient since Thu Jun 11 00:00:00 MDT 2015)

First of all the office is beautiful. Well not so the maze to get there...LOL but allowing patients to enter through the back door with the incelment weather was great! Dr. Kate figured out my "problem" very quickly. being a problem patient is a challenge but she realized my allery to the contact was awesome. I could not think of anything I had dome different ly but the CONTACT. Who knew you coudl be allergic to the silicone material of the contact. But Kate has always been able to "figure out" my eye issues! Thanks to her and the staff I am seeing clearly and without pain.


StarStarStarStarStar Outstanding Extra Effort —    (Patient since Mon Aug 10 00:00:00 MDT 2015)

I felt welcome. A pleasant experience overall.


StarStarStarStarStar Everything was beyond expectations! Thanks for a job well done! —    (Patient since Fri Dec 04 00:00:00 MST 2015)

Everything was beyond expectations! Thanks for a job well done!


StarStarStarStarStar Dr. Birtwisle was great in explaining my exam and answered my questions. —    (Patient since Tue Nov 24 00:00:00 MST 2015)

Dr. Birtwisle was great in explaining my exam and answered my questions.


StarStarStarStarStar You have top equipment, no dilating eyes, everything I have purchased has been wonderful. —    (Patient since Mon Nov 09 00:00:00 MST 2015)

You have top equipment, no dilating eyes, everything I have purchased has been wonderful.


StarStarStarStarStar I love your courteous and knowledgeable team —    (Patient since Mon Dec 01 00:00:00 MST 2014)

I love your courteous and knowledgeable team. Thank you for for treating my 4-year-old son with patience and kindness even though he was quite squirrelly.


StarStarStarStarStar Dr Bailey and Jessica —    (Patient since Tue Aug 19 00:00:00 MDT 2014)

Dr. Bailey and Jessica at 116th st location were wonderful! They were very helpful, knowledgable and friendly! Also the girl at your 86th street location was also great. They had had my exam time mixed up and she was able to get me in at 116th street location which worked out perfect and I was able to be seen by Dr. Bailey.


StarStarStarStarStar As always great experience with all aspects of visit —    (Patient since Thu Oct 22 00:00:00 MDT 2015)

As always great experience with all aspects of visit. Extremely professional staff that is very helpful and a pleasure to deal with. Doctor was helpful and explained all aspects of exam in a clear manor.


StarStarStarStarStar Good visit. Staff pleasant and accomodating re my time schedule. Dr —    (Patient since Tue Oct 20 00:00:00 MDT 2015)

Good visit. Staff pleasant and accomodating re my time schedule. Dr. Birtwhistle makes exam pleasant, professional and encouraging. Keeps me aware of current eye health.


StarStarStarStarStar Dr. B really listens and makes each visit fun and relaxed. —    (Patient since Wed Oct 01 00:00:00 MDT 2014)

Dr. B really listens and makes each visit fun and relaxed.


StarStarStarStarStar Kate was the best! —    (Patient since Mon Oct 05 00:00:00 MDT 2015)

I always enjoy their professionalism combined with warmth. I would not go anywhere else!


StarStarStarStarStar I had a great experience! —    (Patient since Thu Jul 17 00:00:00 MDT 2014)

I had a great experience. I typically go to the 82nd Street office, but plan to switch to the Fishers office for future appointments. Everyone was super nice, friendly, and helpful!


StarNo StarNo StarNo StarNo Star I felt that I was spoken to in a very condescending manner and things were not explained throughly —    (Patient since Fri Sep 04 00:00:00 MDT 2015)

I felt that I was spoken to in a very condescending manner and things were not explained throughly. The doctor struggled to use the machinery and gave me mixed reviews as far as whether I needed an updated prescription for my frames. I've been coming to progressive for at least 5 years and will not be returning.


StarStarStarStarStar Great service —    (Patient since Tue Oct 21 00:00:00 MDT 2014)

Great service and terrific care.


StarStarStarStarNo Star When I was ordering glasses I was not told that their services were all "premium" even though they... —    (Patient since Fri Aug 21 00:00:00 MDT 2015)

When I was ordering glasses I was not told that their services were all "premium" even though they called them "standard" and my insurance therefore did not cover much. Decided to go elsewhere for glasses.


StarStarStarStarStar love everyone in the Fishers office. —    (Patient since Sat Nov 29 00:00:00 MST 2014)

love everyone in the Fishers office.


StarStarStarStarStar Can't imagine ever going anywhere else. The staff is the best!  —    (Patient since Thu Jun 11 00:00:00 MDT 2015)

Can't imagine ever going anywhere else. The staff is the best!


StarStarStarStarStar From the time I walked through the door till the time I left it was the most courteous and friendy... —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

From the time I walked through the door till the time I left it was the most courteous and friendy people anywhere. Thanks for the great customer service (hard to find anymore).


StarStarStarStarStar Dr. Bailey was very nice. I would choose her again as my provider. —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

Dr. Bailey was very nice. I would choose her again as my provider.


StarStarStarStarStar The young woman that adjusts, fits, etc., frames was "basically" courteous but not friendly —    (Patient since Mon Jul 20 00:00:00 MDT 2015)

The young woman that adjusts, fits, etc., frames was "basically" courteous but not friendly. Not at all like the other staff members. I actually had a question for her and decided against asking her.


StarStarStarStarStar Progressive does a great job !!! I did have to ask how much insurance covers or the discount I... —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

Progressive does a great job !!! I did have to ask how much insurance covers or the discount I receive. It does print out on the receipt but it should be reviewed with the customer orally also.


StarStarStarStarStar Everyone was very professional and helpful! —    (Patient since Fri Mar 14 00:00:00 MDT 2014)

Everyone was very professional and helpful!


StarStarStarStarStar Just the amount of time Dr —    (Patient since Mon Jun 29 00:00:00 MDT 2015)

Just the amount of time Dr. Lopez and her staff spent with me from going over options to helping me put in contacts for the first time, I was extremely impressed and very happy. Dr. Lopez was incredibly knowledgeable and reassuring. I wish all of my doctors were like Kate!


StarStarStarStarStar I have been coming there for quite sometime and I like the way the staff treat me  —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

I have been coming there for quite sometime and I like the way the staff treat me


StarStarStarStarStar Very professional and courteous staff. —    (Patient since Fri Jun 19 00:00:00 MDT 2015)

Very professional and courteous staff.


StarStarStarStarStar Dr. Kate Lopez was very nice and knew what to do to help me I appreciate that —    (Patient since Tue May 26 00:00:00 MDT 2015)

Dr. Kate Lopez was very nice and knew what to do to help me I appreciate that


StarStarStarStarStar I love Dr. Kate and her staff! She is my favorite health care professional of all time —    (Patient since Mon Dec 01 00:00:00 MST 2014)

I love Dr. Kate and her staff! She is my favorite health care professional of all time. She cares about her patients, is knowledgeable, kind, takes as much time as necessary, AND she was instrumental in identifying my hypothyroidism.


StarStarStarStarStar Dr —    (Patient since Mon Apr 21 00:00:00 MDT 2014)

Dr.Birthwistle has a very rare gift to explain complicated medical details in words that I could easily understand. Since I am borderline typ 2 diabetic, I had question about this subject. Dr. Birthwhistle was able to explain the important details within a few sentences.


StarStarStarStarStar Dr. Katherine Lopez gave all three of our children exceptional care at our visit —    (Patient since Mon May 11 00:00:00 MDT 2015)

Dr. Katherine Lopez gave all three of our children exceptional care at our visit. We highly recommend her and her staff!


StarStarStarStarStar Way too many notifications for appointment reminders/late notices/confirmations —    (Patient since Wed May 13 00:00:00 MDT 2015)

Way too many notifications for appointment reminders/late notices/confirmations. Save the late notification for at least a few weeks


StarStarStarStarStar Your office was very kind and courteous in arranging two eye exams for us in a hurry —    (Patient since Thu Apr 30 00:00:00 MDT 2015)

Your office was very kind and courteous in arranging two eye exams for us in a hurry. I made some mistakes in scheduling on my end and had to make return calls to change dates...each time I was met with the most cheerful and helpful staff person. Both doctors (Birtwhistle and Walborn) and all of the friendly staff went over and above in providing service. We love Progressive and have been clients since 1996.


StarStarStarStarStar Outstanding in every way.  —    (Patient since Mon May 04 00:00:00 MDT 2015)

Outstanding in every way.


StarStarStarStarStar Always feel very well taken care of by Dr Perry Lopez! —    (Patient since Sat Apr 18 00:00:00 MDT 2015)

Always feel very well taken care of by Dr Perry Lopez!


StarStarStarStarStar So friendly and great staff!  —    (Patient since Mon Apr 06 00:00:00 MDT 2015)

So friendly and great staff!


StarStarStarStarStar Your telephone message could use some tweeking —    (Patient since Fri Apr 03 00:00:00 MDT 2015)

Your telephone message could use some tweeking. Visit was good and for a first time visit - easy to find.


StarStarStarStarStar Always a great experience, however the computers were down the day I was in and did not have... —    (Patient since Mon Apr 06 00:00:00 MDT 2015)

Always a great experience, however the computers were down the day I was in and did not have updated information on my exam. It would be nice to have this emailed to me. Thank you!


StarStarStarStarStar My appointment with Progressive was excellent. The staff and the Dr —    (Patient since Mon Mar 30 00:00:00 MDT 2015)

My appointment with Progressive was excellent. The staff and the Dr. were friendly and helpful in my understanding of the tests being done.


StarStarStarStarStar Love Dr. Birtwhistle and his staff. He is so friendly and thorough —    (Patient since Wed Oct 23 00:00:00 MDT 2013)

Love Dr. Birtwhistle and his staff. He is so friendly and thorough. I can count on him to help me see better.


StarStarStarStarStar I love this office so much! Every single person is helpful and courteous!!! I made my husband... —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

I love this office so much! Every single person is helpful and courteous!!! I made my husband switch to this office as well. Great place to go!!!!


StarStarStarStarStar Great visit. Friendly, helpful staff! —    (Patient since Tue Mar 17 00:00:00 MDT 2015)

Great visit. Friendly, helpful staff!


StarStarStarStarStar Personal customer service and taking interest in our needs —    (Patient since Mon Dec 01 00:00:00 MST 2014)

Personal customer service and taking interest in our needs


StarStarStarStarNo Star Eye exam —    (Patient since Fri Feb 27 00:00:00 MST 2015)

My appt was at 1:00. I waited about 10 min to go into one of the rooms for testing. Then once brought into the exam room, I waited over 30 min before the doc came in. That's way too long. And no explanation or apologies were given.


StarStarStarStarStar Everyone is kind, friendly, knowledgeable and professional.  —    (Patient since Wed Feb 18 00:00:00 MST 2015)

Everyone is kind, friendly, knowledgeable and professional. I have had my eyes tested there for the past 4-5 years and I plan to stay with them.


StarStarStarStarStar Long time client. Always very comfortable and professional. —    (Patient since Sat Dec 27 00:00:00 MST 2014)

Long time client. Always very comfortable and professional.


StarStarStarStarNo Star Very late in getting me back for eye exam —    (Patient since Fri Jan 16 00:00:00 MST 2015)

Very late in getting me back for eye exam


StarStarStarStarStar Need some more mens sunglass frames to choose from. —    (Patient since Thu Feb 05 00:00:00 MST 2015)

Need some more mens sunglass frames to choose from.


StarStarStarStarStar Was very easy to make the appointment at a date convenient for me,very professional staff, the... —    (Patient since Tue Jan 27 00:00:00 MST 2015)

Was very easy to make the appointment at a date convenient for me,very professional staff, the doctor explained everything in a way that was easy for me understand terms and pictures, definetely a perfect place to check your eyes!


StarStarStarStarStar I appreciated the friendly staff —    (Patient since Fri Jan 09 00:00:00 MST 2015)

I appreciated the friendly staff. Being offered coffee, water and magazines was nice- even though I did not have to wait long at all! Thank you!


StarStarStarStarStar Tried to order contacts while at the office and was told I could do it online, but I cannot,... —    (Patient since Wed Jan 21 00:00:00 MST 2015)

Tried to order contacts while at the office and was told I could do it online, but I cannot, because the site has not been updated with my recent exam, so it says my prescription is expired. Frustrating.


StarStarStarStarStar I relocated to Indiana from Tennessee late last year —    (Patient since Fri Jan 16 00:00:00 MST 2015)

I relocated to Indiana from Tennessee late last year. This was my first experience with an eye doctor in Indiana since the move, and it was totally positive. I was pleased with the thoroughness of my eye exam, the speed at which I was seen and the demeanor of all of the employees that I encountered. I greatly appreciated the doctors explanations and recommendations.


StarStarStarStarStar Great experience. Would highly recommend Progressive Eyecare and Eyewear. Dr —    (Patient since Thu Jan 15 00:00:00 MST 2015)

Great experience. Would highly recommend Progressive Eyecare and Eyewear. Dr. Kate and staff are always wonderful and very accommodating!


StarStarStarStarStar I was disappointed that I could not find eyeglass frames that I liked —    (Patient since Tue Jan 06 00:00:00 MST 2015)

I was disappointed that I could not find eyeglass frames that I liked. I will need to go to the Clearwater store to see the selection there. Overall, I still am VERY SATISFIED with my visit to the 116th St office.


StarStarStarStarStar Great job —    (Patient since Wed Dec 17 00:00:00 MST 2014)

I think you did a great job on the hole thing. I could understand you the hole time. Over all I think you did a great job.


StarStarStarStarStar The doctor was very nice and caring. She was down to earth and I hope I have her again. Seriously! —    (Patient since Thu Dec 11 00:00:00 MST 2014)

The doctor was very nice and caring. She was down to earth and I hope I have her again. Seriously!


StarStarStarStarStar Every person I encountered was very friendly and helpful! —    (Patient since Wed Dec 03 00:00:00 MST 2014)

Every person I encountered was very friendly and helpful!


StarStarStarStarStar Just a visit to confirm the prescription for lenses since I have been having trouble with my new... —    (Patient since Wed Nov 26 00:00:00 MST 2014)

Just a visit to confirm the prescription for lenses since I have been having trouble with my new glasses.


StarStarStarStarStar Just as the questionnaire shows everyone was informed and helpful. — 

Just as the questionnaire shows everyone was informed and helpful.


StarStarStarStarStar Enjoyed my visit and seeing Dr. Lopez. Also liked the layout of the display/waiting room. —    (Patient since Mon Dec 21 00:00:00 MST 2015)

Enjoyed my visit and seeing Dr. Lopez. Also liked the layout of the display/waiting room.


StarStarStarStarStar Dr. Kate Lopez is awesome!! —    (Patient since Wed Nov 23 00:00:00 MST 2016)

Dr. Kate Lopez is awesome!!


StarStarStarStarStar I would totally recommend this office — 

I would totally recommend this office. Specially because the friendly and professional the staff was. And how thorough the doctor was, and the amount of time he dedicated to me. However I will tell them too that the frame selection is not as not as big as other places.


StarStarStarStarStar Your staff is always helpful and very kind. —    (Patient since Wed May 06 00:00:00 MDT 2015)

Your staff is always helpful and very kind.


StarStarStarStarStar Can I give more than 5 stars? — 

From someone who is extremely terrified to put eye drops in my own eyes, I would just like to say I have never been more comfortable at an eye appt than I was at Progressive!! From the moment I walked in the door, I felt perfectly at ease through the entire process! I may have walked out spending way more than I planned (I just couldnt resist those sunglasses!) but it was money well spent. I have found a forever home for my eye care and I couldn't be happier!


StarStarStarStarStar We have recommended your business  —    (Patient since Mon Nov 09 00:00:00 MST 2015)

We have recommended your business. We love your service and will continue to refer people and come back! Love Dr Kate!


StarStarStarStarStar It would be nice to have a paper  —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

It would be nice to have a some kind of printout that gave the pt a summary of what the doctor talked about. Something to reference at time of discharge.


StarStarStarStarStar Always great to see Dr. Lopez —    (Patient since Sat Apr 18 00:00:00 MDT 2015)

Always great to see Dr. Lopez


StarStarStarStarStar I believe that I've been with Dr. Kate for about 18 years now —    (Patient since Thu Oct 29 00:00:00 MDT 2015)

I believe that I've been with Dr. Kate for about 18 years now. Through her kind and thorough approach, through her staffing of courteous personnel and through the use of advanced equipment, Dr. Kate has won my trust and admiration. This is one doctor I truly look forward to visiting.


StarStarStarStarStar I came in September and a trial contact was supposed to be ordered I called to check on and was... —    (Patient since Wed Sep 24 00:00:00 MDT 2014)

I came in September and a trial contact was supposed to be ordered I called to check on and was told it had never been ordered week later I call again get transferred to another office and got cut off it is now October 13th and I have not heard anything


StarStarStarStarStar Got all my question in  —    (Patient since Tue Jun 16 00:00:00 MDT 2015)

I really liked how the dr kept asking if I had any question even after I asked a few he kept asking until I didn't have any more questions that was nice because a lot of dr don't give you time to think of the questions you have then if they do they only ask it once and I always forget to ask all the questions I have. But on this visit I felt like I asked every question I had and could think of!


StarStarStarStarStar Very professional, thorough and everyone is so nice :-) —    (Patient since Mon Oct 05 00:00:00 MDT 2015)

Other than the air puff in my eye, I actually enjoy my visits w/Dr. Kate and the staff at progressive-good blend of professional and friendly. They are very thorough with the exams and tests, and I am confident that they are on top of my vision and it's particular challenges.


StarStarStarStarStar Scheduling ease —    (Patient since Mon Dec 01 00:00:00 MST 2014)

I appreciate the scheduling and confirmation process using email & txt messages.


StarStarStarStarStar Always a pleasure to visit PVison. The staff is great and the offices efficiently run —    (Patient since Fri Sep 26 00:00:00 MDT 2014)

Always a pleasure to visit PVison. The staff is great and the offices efficiently run. Only complaint is waiting -- but then it is always worth the wait - I never feel rushed. Love the Drs. Lopez


StarStarStarStarStar Great Experience! —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

The staff were all very friendly and helpful. I did not have to wait long. I felt like Dr. Birtwhistle was attentive and took plenty of time with me not only examining but also addressing concerns and making it all very understandable. I would highly recommend this team!


StarStarStarStarStar Everything was good as usual, with one exception: Just as my appointment with the doctor was... —    (Patient since Mon Oct 30 00:00:00 MDT 2017)

Everything was good as usual, with one exception: Just as my appointment with the doctor was complete and I was ready to select sunglasses with the optician, a woman who just moved to the area walked in with her prescription from her former doctor in her old town. The optician saw her first. I chose to wait although it set me behind for the day; I probably should have left and either come back later or gone elsewhere for my non-prescription sunglasses. Perhaps the office staff could have asked her to wait for the patient who was in the midst of an appointment to finish? I was already in the reception area when the other patient walked in.


StarStarStarStarStar This was my first visit to Progressive Eyecare and Eyeware —    (Patient since Wed Sep 17 00:00:00 MDT 2014)

This was my first visit to Progressive Eyecare and Eyeware. I would recommend anyone to this location to anyone. Everyone was extremely nice. The doctor explained everything in detail.


StarStarStarStarStar Great experience as always!!  —    (Patient since Tue Jan 05 00:00:00 MST 2016)

Great experience as always!!


StarStarStarStarStar As if to expect that I was different from everyone else, I made the comment that "I use my eyes... —    (Patient since Thu Apr 20 00:00:00 MDT 2017)

As if to expect that I was different from everyone else, I made the comment that "I use my eyes every day for work." Sounds silly because, of course, nearly everyone uses their eyes for work. I, however, am a news photographer and if my eyes aren't seeing right, then my job suffers. Dr. Birtwhistle understood where I was coming from an applied what he saw to how it affected ME. I like knowing that rather than just checking my eyes, he also cared that I understood what he was seeing and talking about.


StarStarStarStarStar Everyone was awesome: polite, respectful and knowledgeable  —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

Everyone was awesome: polite, respectful and knowledgeable


Reply

Thank you sincerely for your kind words! We are pleased that you had a great experience!

StarStarStarStarStar Great experience. —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

The experience was never disappointing and always quick and painless.


StarStarStarStarNo Star Seems to be a little bit of a disconnect between the Fishers and 86th St locations —    (Patient since Tue Jun 20 00:00:00 MDT 2017)

Seems to be a little bit of a disconnect between the Fishers and 86th St locations. Maybe the systems are different, but the staff were not kept up to date on services offered at each of the various locations. I repeated quite a bit of information and had follow up calls after I already ordered and paid for my frames.


StarStarStarStarStar progressive eye care —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

Friendly staff, knowledgeable doctors, location easily accessible, prices fair


StarStarStarStarStar As always Friendly and helpful! —    (Patient since Thu Jun 11 00:00:00 MDT 2015)

As always Friendly and helpful!


StarStarStarStarStar This was second time I needed an immediate appointment. I was taken care of promptly —    (Patient since Wed May 06 00:00:00 MDT 2015)

This was second time I needed an immediate appointment. I was taken care of promptly. Saw 2 different docs and really liked them both!


StarStarStarStarNo Star Great experience, as always.Frames and lenses are very expensive. —    (Patient since Mon Jul 20 00:00:00 MDT 2015)

Great experience, as always. Frames and lenses are very expensive.


StarStarStarStarStar We love Progressive Vision! — 

Great staff, great service, excellent locations