Stonehaven Dental - Provo
Dr. Paul Nielsen
I love the people at Stonehaven Dental! The assistant, hygienist, and dentist were all fantastic, and I didn't have to schedule an appointment weeks in advance!
May 28, 2016
I didn't feel very pleased.... wasn't notified until after I got to the dentist that there was no whitening kits available at the moment. So it was basically a waste of my time to even go there.
May 11, 2016
My husband and I were so impressed with this office. The staff was friendly, personable, and very knowledgeable. They communicated very well to ensure my visit was efficient and informative. I felt very comfortable and like my dental health was important to them too. Dr. Nielsen did my exam and explained treatment in a way I could understand. Dr. Moody did my husbands exam and was very patient to answer all his questions and address his concerns. I would recommend this office to my friends and family without a doubt. Thanks so much Stonehaven team!
Apr 30, 2016
Friendly staff and modern office. Not a fan of the wait times. A simple cleaning took me about 80 minutes from arrival to final payment.
Apr 20, 2016
I love the staff at Stonehaven. I hadn't been to the dentist in several years and they were all so welcoming and made me feel so comfortable. I would highly recommend them.
Apr 16, 2016
They were very friendly and welcoming. I felt comfortable and important, and they did a great job on my teeth. They showed me my x-rays on a screen right in front of me and explained what was going on, which I thought was really cool.
Apr 15, 2016
The dentist and assistant :) I think nelson and Nielsen?
Apr 10, 2016
Really enjoyed knowing what was being discussed & how & why procedures were recommended. I was treated like a valued friend & my concerns were henuinely heard.
Apr 9, 2016
All of your dental teams awareness and recognition was a relief.
Apr 7, 2016
Carla and the rest of the ladies that did my cleaning. I can't remember their name but they were lovely to work with. It's always a blast visiting the office even though dental work, isn't all that fun.
Apr 1, 2016
No, you guys really did a great job, and I'll definitely be coming back.
Mar 30, 2016
Thank you Dr. Nielsen and staff! I appreciate your care and concern at my recent visit. You're all so kind and considerate. I always feel like you really care about me and my needs!! I recommend you to anyone I know looking for dental care.
Mar 18, 2016
All the workers are fabulous!
Feb 26, 2016
My 5 year old had a great experience at his visit and he got 8 cavities filled. Great job Stonehaven!
Feb 22, 2016
I really liked the staff members and the general feeling of being in the office. The exam confirmed what I was already expecting, so there were no major surprises. The fact that I am a student really helped, as there are student discounts on the procedures I am having (cleaning and fillings).
Feb 22, 2016
Absolutely loved you guys! I would love more late hours due to taking time off work but you guys still have better hours than most.
Feb 20, 2016
My hygienist was Jamie and she was the best I've ever had. She did a great job at making sure I was comfortable and cleaned my teeth without any pokes or jabs to my gums, which I
Feb 15, 2016
Dr.Moody was the sweetest! I came in there crying i have a fear of the dentist and he took the time to come out and hug me and tell me its going to be okay. Then he sang a little adele for me and told me jokes through out the exam. He made me feel a whole lot better knowing he was my dentist. He made sure to tell me everything he was doing and show all the tools to me. He really is the best dentist out there!!!
Feb 8, 2016
We had an appointment for my four year old twins. Jessica was wonderful with them and they are a handful. She was engaging and professional, I was very impressed with how she moved along with the Xrays and kept the twins happy. She is a rockstar!!
Feb 6, 2016
I was seen by the staff in a short time upon arriving. They were very educational and told me everything they were doing to do before they did it. They were very considerate of me not having dental insurance and educated me through every step. They presented me with viable options and let me decide which route to take. Great experience.
Feb 5, 2016
Everyone I came in contact with was cheerful. Also enjoyed the movie. Many thanks
Feb 5, 2016
Kalani is always helpful and respectful. And the Front Desk too. Thank you.
Jan 27, 2016
All of your staff every step of the way Hunter sure enjoys Kilani(sorry if it is spelled wrong)
Jan 13, 2016
Jamie your Hygienist is probably the best Hygienist in the history or the world! no lie. Thank you!
Jan 13, 2016
Staff seems to always do not know what is goingt on every time I come. My last treatment was an awefull experience. Everything was change without my knowledge and consent. Partial denture was not done right. Extraction of teeth was not done right. Temperary denture looks awefull, it has sharp edge hurting my toungue was missing two teeth. Plan was not executed.
Jan 11, 2016
I love this place and the people that work there
Jan 8, 2016
You found time to see me without a prior appointment.
Dec 30, 2015
Kalani was so great! Super nice guy and explained everything thoroughly to make me feel as comfortable as possible while at a dentist office ;)
Dec 17, 2015
Dr. Moody was super fast and efficient! I really appreciate how fast he worked, and how comfortable he made Joshua feel.
Nov 22, 2015
Everyone is very friendly--I'm feeling like I have come home when I go to my dentist. Who would have thought? I would hate to name one person at the expense of not naming others.
Nov 20, 2015
The office was very friendly and very concerned for my comfort. I was able to communicate when I experienced discomfort and they immediately remedied the situation. The assistant was very friendly in answering all of my questions.
Nov 12, 2015
We appreciated everyone helping her first visit be great! She loved the toothbrush and special prize and really liked the kindness of the lady who brushed her teeth and took xrays.thank you!
Nov 12, 2015
Jamie is very professional and thorough in her treatment of my periodontal disease! I appreciate her caring manner and dedication to healing and maintenance of gum and dental health.
Nov 6, 2015
The dental assistants are very caring and friendly! So is the front office.
Nov 2, 2015
I recommend this place. The facilities are very clean and modern. The staff was extremely nice and helpful. I liked the decorations in the front. I'm so glad I switched dentists to you!
Oct 30, 2015
Every staff member I worked with from the the person I spoke to on the phone making the appointment to the Dentist who treated me were all remarkable. I have never felt that way from any other dentist office I have ever been to!!
Oct 28, 2015
Super friendly staff with great deals for students! They are very thorough in making a dental plan with you. Recommend this place to anyone.
Oct 16, 2015
Jennifer graham was a great assistant. She made me feel as comfortable as I could.
Oct 15, 2015
Yes it was the person who gave me the t shirt and everyone else there that are all great people and very nice to me : )
Oct 11, 2015
If I could rate this with negative stars I would. I went in to get a simple cleaning and ended up with 3 root canals! It was an absolute nightmare and I'm still having nightmares about it. They kept resting their hand on the tube over my nose, making it impossible to breathe, they dripped numbing solution down my throat, talked a lot about how much blood they were seeing, dripped all over my face, forehead, and even elbow. When I asked them to explain why they were doing certain procedures, they got extremely defensive. I have been in pain for a solid month and still have a temporary filling I will have to pay another dentist to take care of. I normally don't have a problem with the dentist at all but during my visit at Stonehaven, I could not stop the tears from pouring out. Unless you are a masochist, you will want to avoid this office and help your friends do the same.
Oct 5, 2015
The dentist kept patting my shoulder. I thought that was sweet.
Sep 29, 2015
I am so impressed with how comfortable I was & how well I was cared for. You have my business FOREVERRRRRRRR! 🎉
Sep 29, 2015
Everyone who attended to me did a great job . I loved my visit
Sep 24, 2015
Natalia listened to my concerns. Not being called back for a cleaning in 6 months. How the doctor said he would not remember me in 6 months, made me feel I was just a number. Forcing a square peg into a round hole and whipping my head to the point I am going home with a sore neck, is not working for me..Very disappointed.
Sep 13, 2015
You have a nurse there that has a slight stutter... Just wanted to Thank her for making me feel at ease! The dentist was also good. Thank you
Sep 8, 2015
Kalani is the BEST! I am sad to be leaving my favorite dentist.
Aug 25, 2015
They really took great care of me - super accommodating!
Aug 22, 2015
Be sure to confirm your appointment or they will schedule people over you and keep you waiting because they need to squeeze you in since creating an appointment in the first place is not sufficient for their processes. You will not be told that you are required to confirm your appointment. You will only receive junk emails that read "Appointment Reminder" not "Please confirm your appointment." They may even call you for a confirmation, but it will be from the number on your record, not the preferred or best contact number you give when you make your appointment. So after being delayed 40 minutes, I am finally seen by one person to x-ray my teeth, another person to scrape my teeth, a third person to polish and clean my teeth. By the time the first three were done, it was so late I never actually saw the fourth person . . .The Dentist! There service used to be good and efficient, but it has gone downhill severely.
Aug 19, 2015
Stonehaven Dental has a great set of welcoming employees who provide excellent care to their patients. I would definitely recommend them!
Aug 17, 2015
Very updated and professional.
Aug 14, 2015
The staff, techs, Drs -everyone at Stonehaven are very helpful, courteous,and we know no one can really enjoy a dentist visit but it's the closest you can get.
Aug 11, 2015
I feel unsatisfied with overall dental assistants.To many new faces and turn overs.We were told that in 6 months,they would not remember us and what was done.Really all they have to do is review the file..They say they care about their patient but if they cared, wouldn't they call to schedule a cleaning every 6 months? Feeling let down in overall care and performance.
Aug 11, 2015
showed up late and no one hated me 10/10
Aug 10, 2015
Stonehaven Dental was quick and efficient. I plan on going back for any of my dental needs.
Jul 22, 2015
I really enjoyed Stonehaven, the service was great and everyone was friendly! I usually hate going to the dentist but they made me feel comfortable and good!
Jul 21, 2015
There are too many hygienists there. It doesn't make sense why there has to be 4 or 5 girls doing one small piece of the work (initial look, one to take x-rays, one to do a prelim. cleaning, one to assist dr., one to do sealants, etc...). I understand you are a business and want to employ people, but it just doesn't make it feel personal. It makes me feel like I'm in an assembly line and that you are just trying ensure that if there is a problem, no one can give you the specific person since there were too many people who "helped" with the cleaning. Also, seeing the Dr. for only like a minute or two tells me that this isn't a "FAMILY" business that you say it is.
Jul 15, 2015
I love these guys always courteous and kind. I recommend them to everyone. I always feel safe and comfortable there. I feel like they know me personallly that is awesome.
Jul 9, 2015
The staff at Stonehaven Dental really make a supreme effort to provide top-notch service. They always explain what's going on and offer options, allowing me to choose the best course of treatment. I always know when I go in for an appointment that I will receive the best care available.
Jul 8, 2015
I felt welcomed and the staff seemed to be confident in their jobs.
Jun 27, 2015
I have been to many dentists and had many bad experiences. One of those being my pain tolerance which is limited. They made sure that I was completely numb even when I felt something during the procedure. They stopped and fixed the problem. I didn't have to wait for my appointment, they were polite, respectful, and very kind. When I asked for email reminderd and not emails that is what they sent. The whole proces went smooth and easy. Thanks.
Jun 19, 2015
Very pleasant experience. Everyone in the office greeted me with a lovely and sincere smile. Dentists are not my thing. But would not hesitate going back soon to StoneHaven.
Jun 5, 2015
The PEOPLE here are great! Everyone is really kind. But I have had a couple of BAD experiences with the SERVICE though. For example: I had a cavity filled 5 months ago, and went back 3 different times to tell them it was hurting and felt like they didn't do enough of the filling for the cavity. They assured me 3 different times that wasn't the case and said it just needed to be filed down. After 3 different visits, they accidentally found that I was right and they didn't fill the cavity enough, and it left exposed nerves for me to deal with for 5 months! They said that they only see that happen once or twice a year and that it is rare. I wish they would have listened to the PATIENT! Then I went in a couple days ago for a different filling and while giving me the shots they hit a nerve that sent a sharp, shooting pain into my eye! The next day the right side of my face was swollen and I could not open my jaw. I went back in and they told me I had dental hematoma. Which is when they blow or nick a blood vessel while administering a shot. (Some people's faces turn black and blue.) They told me that dental hematoma is a 1 in a 20,000 chance of happening. So I guess I'm just the crazy one that all the statistics happen to. Or maybe it's their SERVICE. I will not be going back!
Jun 3, 2015
Great service, affordable, professional, and my dental assistant, Jamie, is amazing!
Jun 1, 2015
Everyone I met was so nice! I have never felt more comfortable sitting in a dentist chair. Everything was explained and professional while also being friendly.
May 31, 2015
I have been a patient of Dr. Moody's for over 10 years. I now reside in Florida. When I needed a new crown I booked a flight and made an appointment! It is all about TRUST. I have extreme dental anxiety and knew that I would be in a safe environment and would receive skilled dental services that was individualized for me. My expectations were met! My new crown is perfect! In the past few years I have had an implant and other dental services from Dr. Moody. The staff is friendly and professional. It is worth every dollar expended to have comfort of mind and have my dental work completed at Stonehaven Dental.
May 28, 2015
Everyone was very friendly and made me feel very comfortable. The office is clean and professional. My son and I both felt they took good care of us and explained everything and all options.
May 21, 2015
After previous bad experiences with other dentist, we were very pleased with the treatment here at Stonehaven. Your hygenist in particular. Thank you
May 19, 2015
Everyone was so nice and helpful. I'm 8 months pregnant and everyone who saw me was very concerned about making me comfortable, and at the end they even gave me an adorable little onesie for my baby. It was a great visit!
May 13, 2015
Things were all pretty great. Those that help me are always full of energy and patient with all my questions, x-rays are not as painful as x-rays at other places used to be (that thing that goes in your mouth) and I love the improvements made on flouride (painted on instead of nasty tasting gels). The technicians and dentists always seem to know exactly what they're doing. Also, I always love the free dental kit.
May 11, 2015
Absolutely incredible! Treats you great and does great work.
May 7, 2015
I've been going to Stonehaven for about 2 yrs. I love how they explain and show everything to you. Their multiple screens are awesome so you can see everything and even watch a movie while they are working. I have and will continue to refer people to Stonehaven.
May 7, 2015
Great service and a great price. Very friendly and knowledgeable staff.
Apr 26, 2015
Won't be going back. Find a smaller office that tracks their patients and knows who they are.
Apr 25, 2015
Very professional, Very kind. Love how happy everyone is, and how willing they are to help you with whatever you need. My favorite dentist by far, and I've been to at least a dozen!
Apr 23, 2015
Cares about you as an individual My daughter was petrified of the dentist due to a bad experience with a local pediatric dentist. She needed to get a cavity filled. Dr. Moody and staff really took care of her. Now she only wants to be seen by him, but has been seen by the other dentists at Stonehaven dental. Thanks for treating her special.
Apr 16, 2015
Hygienist: Has a soft touch,'explains protocol very well, especiially post care.
Apr 15, 2015
Nice professional and friendly visit.
Apr 15, 2015
Stonehaven Dental is so Awesome! I normally go to the Lehi location and this location is great. My most recent visit was to the Provo loation and they were really good as well. Stonehaven always takes good care of me and my teeth. Thank you!
Apr 15, 2015
Friendly, and helpful assistants. There was always someone there who knew how to solve problems and cheer up the place.
Apr 2, 2015
The Provo office is sooooo rude and completely out of line! I will never be back and am going to the BBB and ADA and going to write a review on line. I have never had such rude so called professionals to me!!!!!
Apr 1, 2015
I have been going to Dr. Moody at Stonehaven Dental for many years and have always been very satisfied with the treatments I have had there. Dr. Moody and his staff are always friendly, professional and do all they can to help me feel comfortable.
Mar 25, 2015
Loved all of the people that I had contact with. I really liked the Dentist. The whole experience was great for being at a dentist.
Mar 23, 2015
Experience with Stonehaven has been more negative than positive. The assistant seemed inexperienced. When I called regarding a concern about my reaction to the procedure, the person I spoke with didn't help. Seemed like she didn't know much about dentistry. I did not feel respected during my visit.
Mar 15, 2015
Great friendly office! It was my son's first visit and i was nervous but he did everything they asked. It was a great first experience!
Mar 14, 2015
I loved how at ease I felt at my appointment. Definitely the best dentist I have been to. I also loved that they provided the option of watching a movie during my procedure. This distracted me and helped with the overall experience.
Feb 26, 2015
I drive from Draper to Provo - to come see Dr. Moody at Stonehaven. He and his team of professionals are the best. Very personable, understanding and he's a funny guy, I never thought I would like my dentist so much. I recommend him.
Feb 25, 2015
Best office staff ever!! Very professional and friendly:)
Feb 23, 2015
Wonderful people and relaxed environment for any who might be nervous with dental work. I love them!
Feb 16, 2015
Dr. Moody and all the staff were great. They took time to explain what they were doing and why. I also appreciate their respect of my time in not making me wait for long periods of time but doing what had to be done in a timely fashion.
Feb 3, 2015
The staff was super friendly the wait time was short, and I was in and out before you know it. Lovely office space and even lovelier staff.
Feb 3, 2015
Comfortable and pleasant outer office atmosphere. Dentists and hygenists very professional and proficient.
Feb 3, 2015
If you decide to go to this dentist they will probably tell you that you need a root canal when you don't. Both my husband and I went in for a cleaning and check up. They told both of us we need root canals even though or teeth weren't hiring. I got one and my husband didn't. I can only eat soft foods now and my tooth had been in severe pain ever since my rpt canal. If you decide to go with them get your cleaning and basic fillings done but run the second they tell you, you need a root canal.
Feb 3, 2015
You walk in and you're greeted with a smile and all of the staff that work with you are very cheerful. I felt comfortable and, not to mention, I got to watch Incredibles while getting my teeth worked on. It was great!
Feb 3, 2015
The doctors and staff are very courteous and they are first-class in the dental care. I will always go back to Stonehaven Dental.
Feb 3, 2015
I love Stonehaven Dental!! I've only ever been to 2 other dentists in my life and I was scared about having to find a new one. Everyone in the office listened to my concerns and treated me so well! I would recommend this office to anyone. I don't have to stress about finding a new dentist anymore!
Feb 3, 2015
Who knew the dentist could be enjoyable! Great staff, they made me very comfortable and were extremely friendly. I've had a horrible experience with other dentist offices and will be sticking with these guys!
May 29, 2014
The personnel is really polite and kind. They give discount for the first time visitor and to all the BYU students, which was nice.
May 28, 2014
Loved it. They are great and fast.
May 19, 2014
I'm pretty terrible with words. But I like this place. Good price for a poor student without insurance and stuff. I'd give it a go.
May 17, 2014
I was not impressed by this visit. Please see the comments I provided in section 7 of this survey for details.
May 16, 2014
I love this dental office and I don't ever want to change. They actually make me ok with going to the dentist. It's been awesome and I refer my family and friends any time I can.
May 16, 2014
It's about time! The first thing I thought when I left that Provo dental office. Funny thing is I am referring to the amazing time I had. Dentist visits are a rare occasion for me unless absolutely necessary. (mainly for financial reasons) But not only did they give me an awesome price and student discount. They literally treated me like an equal rather then a dumb patient that has no room in their superior intellectual world. They have amazing use of technology and very time efficient values. Not to mention they include you in every detail, and have fun with it too. I am a very intorvert type person and do not communicate socially very well. But I felt at home here. I am just glad that someone finally figured out what a patient in any field of medicine is truly looking for.
May 15, 2014
They explained well what they are going to do for me. I could also see inside of my mouth in the screen above me. That is great for me to understand what they are going to do. They are very friendly, and made me so comfortable.
May 15, 2014
After my appointment with Dr. Phillips, I endured three weeks of horrible pain and paid $1,124 to fix a tooth that was "optional." Yes, everyone was nice, but there is no way I will ever set foot in your office, bring my children there, or recommend it. Dr. Nielsen has been very good, but I think I need to find a place that is more conservative and careful. There is no doubt in my mind that the treatment I received caused this greater problem. I am angry that I had to pay (with money and with pain) for the doctor's mistake and that not once was there any kind of apology, admission of culpability, or offer to reimburse my expenses. I will be posting the review on my website. Again, my husband's experience with Dr. Nielsen has been very good there, and I really respect him, but that can't make up for what I just went through.
May 15, 2014
Dr Christensen and his staff are truly amazing. Everything was explained in detail and everyone went above and beyond to make me comfortable. .
May 15, 2014
Great office! Everyone is helpful and friendly. I would highly recommend this office to all my family and friends.
May 15, 2014
Pleasant, friendly, professional office at all times:)
Apr 17, 2014
I would recommend everyone to come here. My last visit was great and the team here made sure we were comfortable and aware with everything that was going on.
Apr 11, 2014
Everyone was very friendly and helpful. They did a good job and made me feel very comfortable. I enjoyed it much more than my previous dentist. I especially enjoyed the little goody bag I got after I was done.
Apr 10, 2014
At least the dentist and office staff were professional.
Apr 9, 2014
I felt like I knew what was going on the entire time. I especially appreciated being told how much everything would cost and what my insurance would cover. I would definitely recommend this office to everyone!
Apr 3, 2014
I love Provo Dental. The hygienists are so friendly, and Dr. Moody is awesome!!
Apr 3, 2014
I love Provo Dental. The staff is awesome. If they don't know the answer to my questions they promptly get the answer and either call or e-mail me back. I recommend them to everyone. The dr's keep you laughing with their humor even if you can't reply with them working on your but I love this office and hope to continue to recommend this great office to all my friends.
Mar 28, 2014
I have never felt so comfortable at the dentist. They have a great atmosphere and very friendly people. They remember your name and treat you like a friend instead of a number. Everyone worked so hard to make sure I was comfortable and completely satisfied with my dental care. I am truly impressed and thankful.
Mar 27, 2014
Everyone is so nice and friendly at Provo and Spanish Fork Dental. The service was excellent. I would recommend this dental office to anyone.
Mar 21, 2014
This was my first visit to Provo Dental. The staff was very nice and knowledgable. I was impressed that before having any work done, they wanted to get to know me as a person. Also, receiving a full explanation of what work needed to be done and why was a huge help! I've got my next appointment already scheduled!
Mar 21, 2014
I loved going to their office they were so professional and understanding. Love all the high tech tools!
Mar 17, 2014
I don't want to right now. I'm at work. I'm sorry!
Mar 17, 2014
These guys are great! There are so many complimentary services they provide. I've had my fair share of dentists, but if they keep giving me this same service they got a patient for life. Plus with free laughing gas, its a no brainer! :)
Mar 14, 2014
I was there for routine cleaning. The doctor and nurse explained everything to me (compare to other dentist). They are very professional. I would recommend to my friends.
Mar 12, 2014
Great service. Personal attention. Explained things clearly. Would recommend.
Mar 12, 2014
I enjoyed the comfortable atmosphere, friendly staff, and trained professionals at Provo Dental. I had the gum graft procedure done and I am pleased with how quickly I am recovering.
Mar 10, 2014
Dr. Nielsen and Shelly were great to me very my visit. They explained everything that was happening during my visit and specifically what dental work I need done. They have TV screens on the wall and ceiling where you can see what they are doing on the computer and you can see your patient file at all times and what they are putting in there. I am definitely using them as my dentist while I'm in Provo for school.
Mar 9, 2014
I like the staff at the office and how professional, but friendly it feels
Mar 7, 2014
I really feel that Provo Dental Care has state-of-the-art technology and treatment. The Staff is friendly and knowledgable, and I was in good hands. I have no doubt my dental treatment will be the best!
Mar 7, 2014
I always have a good experience at the office!
Mar 6, 2014
my first dental experience here at the Provo office was absolutely amazing! I am on Medicaid and have Delta Dental so dentist offices are selected and few. My first experience dealing with a dental office was family legacy dental and oral and it was horrible! It wasn't very clean I felt like I wasn't important and I was there for 2 hours just to get my teeth looked at no cleaning was performed. And then I had to make 3 appointments to get teeth cleaned and a couple cavities filled. When I first called Provo Spanish fork dental they let me know that they could get it all done in one visit which being a new mother and working full time was exactly what I wanted to hear. As soon as I walked into the office and saw how clean and well kept everything was and how friendly all of the dental assistants were I knew my teeth would be in good care. I absolutely loved the dental assistant that worked on me, Kourtney, she was a doll! I highly recommend this place! Nielsen & Moody were fantastic!
Mar 5, 2014
EXCELLENT CARE BY CARING PEOPLE
Mar 3, 2014
Everyone there was so friendly. I have now found a place I am happy to call "My dentist"
Mar 3, 2014
I found it a very informative visit. I felt that I was more aware of my overall dental history than ever before because they took time to listen and explain things to me.
Feb 26, 2014
I love the dentist! He is my favorite doctor and I loved the education that they game me about my oral hygiene. The technology they have is incredible and I had a good experience. Especially since I haven't been to the dentist in over 10 years. Will be back and I will tell others how great this place is.
Feb 23, 2014
I will be bringing the rest of my family to be patients at Provo Dental Care. Thanks for a good visit.
Feb 21, 2014
Awesome experience! You won't be disappointed!
Feb 21, 2014
We love Provo Dental and refer them to our friends and family looking for a dentist.
Feb 19, 2014
It was an office like any other, with care like any other. you won't be wowed, but you won't be disgusted. speak up during your session if you feel something needs addressing then and there to get the job done right.
Feb 16, 2014
Jennifer was very efficient & completed the cleaning & polishing in a timely manner!
Feb 15, 2014
Dr. Nielson was extremely knowledgeable and I felt very safe with the precautions taken while he replaced my metal fillings with composite. I was impressed with the advanced technology used to identify problems. I valued the great concern everyone had in making sure I was as comfortable as one can be while having teeth drilled. I love knowing my teeth are again strong.
Feb 12, 2014
Most pleasant dental experience.
Feb 9, 2014
Best service, best people, best smiles!
Feb 7, 2014
great dentist and staff, professional yet personable.
Feb 6, 2014
Provo Dental Care is great! They have all the newest technology and are super friendly. They were really great at showing and explaining my dental plan so that I understood everything happening. The dentist was very gentle and everyone there does their best to make you feel comfortable. I will be going here from now on.
Feb 2, 2014
The staff here made sure that I understood what was going on with my teeth and why it was important. They didn't just throw a bunch of terms at me and expect me to pay for procedures that I didn't understand why I needed.
Jan 30, 2014
My visit at Provo Dental Care was great. The staff was very efficient and friendly, making me feel very comfortable and taken care of.
Jan 29, 2014
I had an awesome first visit with Dr. Nielsen. He and the staff made several suggestions to enhance my oral care. The staff was very amiable. I especially enjoyed receiving a print out of my financial options. Well done!
Jan 26, 2014
They are really friendly and show you a good idea of what is really happening with your oral health.
Jan 24, 2014
I initially came to Provo Dental because of the first time deal they had for students. I have been their customer for two years now. Dr. Moody is exceptional, and their student pricing has helped me afford dental expenses even though my school insurance does nothing to cover them. Overall, I feel like going in for regular checkups has saved me in the long run and I recommend these guys. They will answer your questions so you can understand your dental situation and make better decisions for your teeth.
Jan 23, 2014
We have always been happy with Provo Dental Care! Thanks for taking care of our teeth!!
Jan 22, 2014
My family was there for a check up. My five year old needed some cavities filled and he was literally taken to the opposite end of the office from the rest of us (my husband was getting taken care and I had to stay with younger children) even though there were only about 2 other patients being taken care of and MANY empty seats. When he was getting the shot he was still having pain and and even more pain while the cavity was being filled and the general attitude was that he should suck it up. He didn't get more medicine even when he was kicking his legs because it hurt badly (he was still almost the rest of the appointment). Everyone was pretty friendly and good the rest of the appointment but this made me mad. 4 stars for the rest of the appointment but 1 for that experience (The 1 star being that they actually stopped and waited for his stomach to settle from the laughing gas).
Jan 20, 2014
We love Provo/Spanish Fork Dental. We've been patients for 9 years. They are friendly, efficient, and do good work.
Jan 16, 2014
Provo dental is amazing. They are clean, modern, and every one of the employees greets you with a smile. I've only been going there a year now, but I will not be going to any other dentist office as long as I live in Utah
Jan 15, 2014
Everything was explained, options were presented in a clear manner. Friendly staff willing to take time and help me be comfortable.
Jan 9, 2014
My appointment went very smoothly. I was greeted and seated quickly, and while the doctor was with other clients I had my teeth cleaned and x-rayed by friendly technicians. It was a very low-stress interaction and I would recommend it to everyone.
Jan 7, 2014
Great staff, prompt and friendly service, and a full care package! It was a great experience.
Jan 6, 2014
Quality care and a great price!
Jan 5, 2014
I give this facility 5 stars. They are excellent.
Dec 20, 2013
Provo Dental Care gives me the best care possible and I trust them completely.
Dec 15, 2013
This is an excellent dental office. It is very clean and professional. I hate doing dental work but they filled a few cavities and made it very relaxed and as comfortable as it can be!
Dec 14, 2013
the customer service was good
Dec 13, 2013
Everyone is very kind and the office is so happy. It is nice to go into a place where everyone is smiling and willing to go the extra mile
Dec 12, 2013
This dentist is very fast they make sure that a dental phobic person like myself is distracted while they take cAre of my mouth
Dec 11, 2013
I enjoyed my visit with Dr. Moody. When I left, I knew exactly how much it was going to cost me, and I was able to shop around for the best price. I came back because their services combined with the quality of their work impressed me.
Dec 3, 2013
Everyone was super nice, got in really fast no wait time. They explained everything to me so I understood it and I didn't feel pressured into anything. I would def recommend them to friends and family.
Nov 27, 2013
Austin was a wonderful greeter and made me feel confident my girls would be taken care of.....then we met Dr. Moody and loved our experience even more!!!!!!
Nov 22, 2013
I really enjoyed our visit. The staff was very friendly. I like how the anesthesiologist came and sat down with us in the waiting room and explained everything to make me feel comfortable with the procedure. Even all of the dentists that were working that day came and greeted us and checked on my son after his procedure. I am always very happy with the service at this office.
Nov 21, 2013
I loved everything, can't wait to go back. I like the fact that I can talk to him about anything and he lessons. It's not just about your teeth, he cares about everything and it shows.
Nov 21, 2013
Excellent staff! I had never heard of their practise before, but I'm glad I found them. Everyone went out of their way to be helpful and informative. The process is smooth at every level, administratively as well as from the standpoint of quality care. They answered all my questions respectfully and completely, and explained options fully.
Nov 20, 2013
I love this place! Everyone was so kind and were very considerate. It was much more enjoyable with tv's to watch during procedures and pain free techniques, I give this office a 10/10. Definitely recommend.
Nov 18, 2013
I have enjoyed going to Provo Dental for about 6-8 yrs now. I recommend them very much. Plus, I love their aviary!
Nov 10, 2013
I was VERY impressed with the quality and service that I received from Provo Dental Care. Before my first appointment at Provo Dental Care I was very scared and nervous about any dental work. Now dental work is just a breeze. At Provo Dental Care comfort of their patients is top priority so you don't fear your next appointment; and frankly it works. Lastly, the quality of the work done on my teeth at Provo Dental Care was fantastic! Provo dental makes my old dentist look like a monkey.
Nov 1, 2013
I like how friendly the dentists and hygienists were while I was there, and how they took special care to make me feel comfortable and understand what they were telling me and know they knew what they were doing. I also thought it was cool I got to see the x-rays, but the best part was I could schedule appointments and have it done the same day or the next. They were super fast.
Oct 28, 2013
It was a wonderful visit and meaningful experience.
Oct 28, 2013
I was unable to access the web site.
Oct 26, 2013
I love going to Provo Dental! The office is always so inviting and relaxing, the staff is friendly and helpful and never makes me feel like just another patient. They take the time to get to know me, while still being fast and efficient. I would highly recommend any of the Dentists and Hygenist at Provo Dental!
Oct 25, 2013
Very friendly service, they employees seem to be very happy at their jobs and are happy to help and clarify the plan and billing after the visit. I enjoyed how friendly the dentist was with both me and my son. I would also have to say that this business takes the cake when it comes to cost, compared with other dentists I have gotten quotes from for the same procedures.
Oct 22, 2013
Dr. Moody was professional, thorough, but friendly. I would consider having him do more when necessary.
Oct 20, 2013
Each time I visit, it is a positive experience, with excellent results, at an affordable cost. Thanks Provo Dental!
Oct 14, 2013
The people here are really friendly and they seem to really want to make their patients feel comfortable.
Oct 8, 2013
You made a wish come true for a new bride of having my teeth whitened. Thanks!!!
Sep 23, 2013
Everyone seemed very nice and professional, but I feel a little tricked about billing issues.
Sep 20, 2013
I don't think you want a review from me. I'm currently looking for another dentist if you have any recommendations.
Sep 8, 2013
Didn't have to wait, everything was explained to me (including the price after my insurance) prior to offering the treatment, nice and just great. Loved it
Sep 5, 2013
This place is a scam. If they are offering to clean and x-ray your teeth for only $38, don't take it. It's a variation on the ol' bait and switch.
Aug 30, 2013
Quick service. Friendly staff.
Aug 30, 2013
These people are professional and caring. They know how to do it right!
Aug 26, 2013
The staff and doctors were great!
Aug 22, 2013
As a student on the BYU health plan, I find the dental costs here managable (they have discount prices for students). The first time, I got an excellent discount. The following cleanings, exams, etc., aren't quite the deal as the first visit, but I still go every 6 months even though I have to pay for it myself. Cavity stuff is still super expensive though... I recommend a regular dental visit/cleaning/exam if you are a tight budget so you can avoid those kind of expenses.
Aug 13, 2013
Nice clean place. Everyone is very friendly.
Aug 9, 2013
I waited over an hour before seeing the Dr. And I called the same day for my appointment. They said they would have no problem fitting me in. They were wrong. I had some concerns the Dr helped me with that were not discussed by the staff and were not treatment planned. Overall I was very displeased with my visit. I was expecting a far greater experience than I had. The Dr was fantastic but the staff were lacking in communication!
Aug 1, 2013
I just needed to find a dentist and I knew that they would help me out for cheap because I am a poor BYU student. I didn't except very high quality, but they really surprised me with their kindness, dental finesse, and understanding nature. I actually felt like I was friends with my technician and I am totally willing to go back for everything every six months there.
Aug 1, 2013
I've been treated with respect by all the staff and the dental work I've received is excellent! When my crown was first being fitted, a little too much was ground off by the dental assistant. Rather than try to cover it up or hope it wouldn't get noticed, she reported it to the dentist immediately and he checked and verified that it might not be a good fit, so they sent it back to be fixed. They could easily have ignored the problem and I would probably never have known the difference. Thank you so much for showing integrity and proving that quality service is not dead!
Jul 28, 2013
The customer service and excellent care I get from Provo and Spanish Fork Dental is wonderful! The quality of the work is superior and I feel very safe in your hands.
Jul 28, 2013
Great staff. Made a hard time easy. I am truly grateful for the kindness shown by all.
Jul 23, 2013
Every time I have gone in to their office, it's been a good experience, (not that I love the cleanings or procedures), but the people are all super friendly, patient and understanding. I had a bad reaction to the numbing stuff, and the staff kept me calm and knew exactly how to take care of me. Great service!
Jul 17, 2013
Kortney was extremely nice and understanding, I explain her that in the past I had really bad and painful experiences at the dentist, she assured me that this was not going to be the case, she did all she could to make me comfortable and to not worry. The doctor I forgot his name was really good and fast, I didn't feel a thing through all the procedure. I will definitely recommend Provo Dental to my family and friend. Thank you for changing my view of dentists.
Jul 14, 2013
Great customer care. The views are relaxing. The staff is courteous and personable. They were able to help me with my dental emergency and it went so smoothly as if we had planned it all along.
Jul 12, 2013
we got in quickly. everyone was friendly. courteous and helpful when we had questions
Jul 11, 2013
I didn't have to wait long and did everything that I asked for and more
Jul 10, 2013
Overall the staff is friendly and helpful but others need to be better informed about their job and what Provo Dental has to offer.
Jul 6, 2013
Would not go again... It felt like I was at a gym and they were trying to get me to sign up for a membership
Jul 4, 2013
I love this place and am going back for sure! I have always disliked the dentist but this place changed my opinion.
Jun 28, 2013
The people here are SO friendly and patient. They explained everything to me and they never had me waiting. I will be going back, they are so friendly and professional.
Jun 27, 2013
First impression is most critical. I've consulted with dental practices in my distant past - and aligned my objectives (in the overall methodology of "hyper growth") with the "people" budget. Along these lines, the MOST important focus within the supply chain of a dental practice for growth (leading to hyper-growth opportunities - IF sought for within the practice), is NOT the financial, capital, expense or revenue budgets. Clearly growth comes from managing and leading the PEOPLE budget. In this, your office has distinction. A shout out and compliment go to first impression, Lindsie; second, Jenny (hygienist); and ultimately to the devoted and significant bed-side manner of Dr. Daryn Moody - who made the visit personal. Overall, Lindsie's smile and demeanor started the process. This first impression reflects the most critical element to any growth initiative in most businesses. My complements for the choice in having her at the front desk of Provo and Spanish Fork Dental.
Jun 25, 2013
I love Provo Dental. It is a great and friendly office and every is very helpful
Jun 24, 2013
Provo Dental Care puts me at ease because I know I will get the treatment I need from people who care.
Jun 23, 2013
Was very impressed with how quickly I was seen and cared for. The staff was very friendly and took time to address my questions and concerns. I will definitely be coming back.
Jun 20, 2013
I was expecting more pain. Didn't need to take any pain meds. Amazing after a root canal & replacement of 2 fillings.
Jun 19, 2013
They took care of us like family! They explained everything clearly and did not pressure me into expensive or needless procedures.
Jun 19, 2013
Love love love them. Everyone I interacted with was professional, knowledgable, kind, and treated me like a real person. It was such an good environment, which was especially good because I was nervous for my procedure.
Jun 16, 2013
Beautiful office and friendly staff, I'd return for sure!
Jun 12, 2013
I had a wonderful visit. The equipment that was used seems state of the art, and everything was explained to me in terms that I could understand.
Jun 5, 2013
Like so may people I had a horrible experience with my childhood dentist that gave me an extreme fear of the dentist. I was literally in tears when I called and made the appointment time to have a broken tooth fixed. They took the time to get to know me, explain what needed to be done, and let me choose the level of sedation that would make me feel most comfortable. Dr. Moody is amazing. Even if you are afraid, these guys will make your visit so it is no worse than eating a candy bar.
Jun 2, 2013
I showed up and was seen right away. My cleaning was professional and quick!!
Jun 1, 2013
stop scamming poor students out of their hard money for dental work they don't actually need done.
May 23, 2013
The only place you should ever go
May 17, 2013
This is easily the best dental experience I have had! Everyone was friendly and they helped me out financially, even without insurance. Go Provo Dental!
May 9, 2013
Best dental experience I've ever had.
May 8, 2013
Provo dental care is awesome. I feel very safe and comfortable. It's the best.
May 3, 2013
I had a great experience! even though I was new to there practice they informed me of everything that was going on and explained the payment process before I made any decisions,my teeth are fixed and there have been no problems since, everyone was friendly and accommodating.
Apr 30, 2013
Very Friendly Employees that enjoy the work they are doing.
Apr 23, 2013
Estimated times were way off. The whole thing took 3.5 hours when I was estimated at 1.5. My boss was infuriated and actually demoted me to part-time because he was so upset. :( :( Also, my cleaning was never completed. They did half of it, but never got around to the other half.
Apr 22, 2013
Dr. Moody is excellent! He is a very caring and compassionate dentist who is very thorough in providing dental care. I have appreciated his services for 17 years! I highly recommend Dr. Moody!
Apr 21, 2013
Everyone was very welcoming and helpful. Explained things clearly and worked with me to create a payment plan within my budget that would allow me to get the much needed treatment.
Apr 20, 2013
I love Provo Dental and always try to refer family and friends
Apr 19, 2013
Their service can be great at times but lately it seems like they don't care much.
Apr 18, 2013
i have never felt more welcome and comfortable at the dentist! Everybody was professional and seemed to genuinely care about my well-being. It was a very pleasant visit.
Apr 18, 2013
Previously, we went to a different office. We were treated so poorly. The dentist assumed I couldn't pay and told me he wouldn't start work until I paid the whole amount even though I had insurance. I left there feeling horrible. I was asking people at work where I should go and they suggested Provo dental care. I made an appointment and was seen within a couple days. At the appointment, they treated me and my children like we were important. They were so nice and courteous. They did not assume I couldn't pay and I could tell they valued us as patients and people. I would recommend this office to anyone. They were great and knowledgeable about what they do. They are our new dentist and we will continue to use them in the future.
Apr 18, 2013
Professional and affordable. What more can I say? Highly recommend!
Apr 15, 2013
The entire staff that helped me that day were very friendly! They really helped me understand what was going on.
Apr 8, 2013
Loved it and recommend it!
Apr 7, 2013
Great and friendly staff.
Apr 6, 2013
Provo Dental Care always makes going to the dentist a pleasant experience.
Apr 5, 2013
This was my first experience and I felt so comfortable!! They told me exactly what was going to happen through my whole wisdom teeth extraction. They were courteous and kind. Thanks!!
Mar 28, 2013
The intense x-rays were awesome because Dr. Moody found two cavities that weren't found from my dentist appt from a week ago. The whole team were really nice and friendly and made me feel at ease when I was so nervous about getting my tongue fixed (frenotomy). They had a movie to distract me, music, and they let my boyfriend come in to comfort me. Thank you for making such an invasive procedure go so well! It's been a couple of days; They explained the healing process precisely and I know exactly what to expect and they have been spot on so far! Thank you girls, Dr. Moody, and Kirt!!! Plus the referral program is awesome!
Mar 22, 2013
I had a great experience at Provo and Spanish Fork Dental and will be recommending them to family and friends!
Mar 22, 2013
I have been to my fair share of dentists and this one has by far been my favorite. They are accommodating, friendly, make me feel at home. They remember me and what is happening in my life even if I have not seen them for 6 months. I look forward to going to this dentist.
Mar 21, 2013
great service and fair prices
Mar 19, 2013
Yes they were friendly and fast, but I had some issues. 1. Lady was scraping teeth and huge chunk of tooth broke off 2. Another lady was not paying attention, and I kept choking on water 3. They cut my gums (fernectomy) without telling me. 4. They said they were going to remove perm. Retainer. Didnt 5. Took a mold with retainer in tact. Had to re mold 6. Gave a shot on the wrong side. 7. Had to go back the next day to fix several problems including having fillings grinder down. (Uneven bite) 8. 5-6 Different people working on my teeth for a single visit. Poor communication.
Mar 14, 2013
Yes they were friendly and fast, but I had some issues. 1. Lady was scraping teeth and huge chunk of tooth broke off 2. Another lady was not pay
Mar 14, 2013
Be warned! Provo Dental Care is all about making money. They will tell you that you have all of these things wrong with your teeth to get more out of you. I've never had a cavity in my life and they told me I had three. I just went to my dentist in California 6 months ago and nothing was wrong. They do have great discounts on cleanings for students though - so before you go just know that you DO NOT need to get those fillings they told you to get. Just say no.
Mar 14, 2013
Waits for cavities are very long.
Mar 13, 2013
I found them through Facebook, yes Facebook. I didn't know what to expect. I am probably like a lot of people out there who don't like the dentist. No offense to them as their occupation, I just associated pain and dissatisfaction because of what it is. I was very surprised at the technology they have at their office. I was very happy and surprised at their transparency. I know I'm not a dentist, nor will I ever become one but I appreciated the fact that they took the time to get to know me and educated on me what my issues were and what the costs and procedures that are needed. Plus they have 3,000 likes on facebook so for being a Dentist office that is saying something about what they are doing as dentist's office and as a business.
Mar 13, 2013
everyone is kind,helpful and professional
Mar 11, 2013
Best dental experience I have ever had and loved the empathy and positive attitudes of the staff. Thank you Provo dental!
Mar 3, 2013
Both Shawna & Madison were Awesome!!
Feb 22, 2013
Provo Dental care is the best dentist office I've been to in a while. They are always on time, always friendly, and always completely upfront with everything so I know what's going on and how much it will cost. I get in and out quickly and feel like they always have my best interests in mind. I have already referred my family and friends to them because I know it'll make me and them look good :)
Feb 22, 2013
This was my first visit and I was very impressed. The service was excellent. They really take time to explain your treatment options and answered all of my insurance questions. The free whitening offer for first time patients is a major plus. My husband and I were very satisfied and plan on becoming permanent patients.
Feb 20, 2013
I had a great experience at Provo Dental Care. I would recommend it to friends and family, principally because everyone, from the dental assistants to the hygienists, to the dentist himself were so friendly and helpful.
Feb 20, 2013
This is a professional, clean, and friendly office. Dr. Iroz and his team kept me comfortable and relaxed as they perormed thier work. I can't say I look forward to going to the dentist, yet I had a very good experience here.
Feb 7, 2013
I have been going to this dentist for the past three years and I want to keep going back, especially after my most recent visit! I lost my insurance in August but will be getting new insurance in May. However, when my 6-month check-up rolled around and I explained my situation, they decided to charge me the discounted insurance rates because I was going to get insurance soon and because they recognize that I am just a lowly college student. I have never had to wait for my appointments, and they are very courteous.
Feb 6, 2013