Fabulous experience ! Dr was soooo nice and thorough and the staff was amazing.
Apr 22, 2018
I thought you got glasses right away meaning like Eyemart Express!!For some reason,
Apr 20, 2018
I give the service a 5 star rating. Friendly. Staff are very knowledgeabl.
Apr 12, 2018
I was happy with the service I got few days ago here very nice lady help me pick out glasses and the eye doct was awesome! Only been a few days so I still haven't got my glasses yet once I do I'll review or leave a review on how good they are or not
Apr 11, 2018
I was very happy with my first trip to All About Eyes. The staff was very friendly and the doctor took a lot of time with me making sure I was getting he glasses I needed. Very reasonable prices and hopefully when I get my new glasses everything will be great.
Apr 10, 2018
Dr was very thorough really explained everything so clear that I could understand. The girls were very nice and could tell they like their job.
Apr 4, 2018
Fantastic service from the doctor to the girls their helping!
Apr 1, 2018
Exceptional service! The entire staff is caring, polite and compassionate. I had some problems and everyone bent over backwards to make sure everything was corrected. When they say "Your satisfaction Guaranteed" they mean it. Thank you!
Mar 28, 2018
I had the most amazing service from when I walked through the door with the eye doctor. Until the last option to pay. Customer for life!
Mar 26, 2018
The doctor I had was the best eye doctor I have ever been to! He was extremely patient and friendly! I HIGHLY recommend him. He even gave me a choice to say they look the same (when switching lenses) which I’ve never had in my 10 years of eye exams.
Mar 23, 2018
Had trouble with the first 2 pairs I ordered - but they worked with me to get them remade correctly
Mar 16, 2018
Dr on staff is very thorough, super nice and knows what he is talking about. Very happy!! Front staff was also very nice and helpful. I would highly recommend.
Mar 3, 2018
It was an amazing first experience, it was quick, but professional and they were very understanding with my child. Great options and choices!
Feb 28, 2018
process went well with the exception that my insurance was not checked until after my exam. I was not eliglibe for new glasses or an exam unil March 18. I would have waited for another month had I known this upfront.
Feb 20, 2018
I give a 5-star rating
Feb 20, 2018
Doctor Chu was so nice , he took time to answer all of my questions. His staff was very helpful finding the right frames for me
Feb 18, 2018
Everyone there was helpful and nice and they have a nice selection of frames to pick from. They will be my go to from now!
Feb 9, 2018
I had a wonderful experience at All About Eyes in Machesney Park! It's been 6 years since my last eye exam/perscription and the staff was very helpful! Alana is the best! The selection was great! I can't wait for my glasses! Thank you!
Feb 8, 2018
I finally had time to make an eye appointment. I called all of them on the list from my insurance. You were the only one that did not put me on hold and or made the extra effort to get me in the next day. Everyone at the office was very friendly and helpful.
Feb 6, 2018
The girls were great. They were soooo patient with my insurance company. I was very happy with my eye exam. He was thorough and easy to talk with. Shared ways to handle the cataract issue in a couple of years. So, I did not freak out. I love my glasses and could not beat the cost. No one in my area could match your prices. I will be back for sure!
Jan 30, 2018
Doctor was excellent, the girl that helped us pick frames wasn't pushy or steering me towards more expensive or less expensive which I really liked. Over all would definitely recommend and will be returning for all my glasses needs
Jan 20, 2018
your manger Victora was just super, because of her knowledge and great personalty, Me and my wife will continue to keep coming. thanks Gene S
Jan 19, 2018
Left my money hungry optometrist for All About Eyes. So happy I did. Instead of putting fear into me to run many different tests,not covered by insurance, the doctor was very complete and explained all tests he did along the way. As for the part when it came to buying glasses, Autum was great!! She explained what my insurance covered, didn't cover, and deals I was offered! Overall experience was/is perfect!!
Jan 14, 2018
I had a great experience, as always. I love the fact that I can request an appointment online and then hear back from the staff. I also enjoyed working with Dr. Chu.
Jan 3, 2018
The doctor that did the eye check was wonderful to work with.
Dec 29, 2017
My first time ever getting an eye exam and it was a great experience!! Everyone treated me so nicely & professionally!!
Dec 27, 2017
Easy to make appts. Was greeted by associate and in exam room quickly.
Dec 19, 2017
I had terrific service here. The doctor knew what he was doing and got my script correct. I had previously gone to Eyeglass world, but the doctor I saw had left. The new doctor had no idea what he was doing, he wrote down the wrong prescription and therefore the wrong contacts were ordered. I didn't know they were wrong until i opened them and put one in. When I called and told them it was wrong they said to bring them in. When I got there they said since I opened the box they couldn't take them back!!! Needless to say I got a little upset and they finally agreed to order my correct contacts at no charge. I wont be going back.
Dec 6, 2017
I was very pleased with the service that my wife and I received.
Nov 15, 2017
I recently had an eye exam and was fitted for new glasses. The optometrist was very professional and made me feel very comfortable during the exam. He was very knowledgeable. It was great that someone could see me on Sunday, after all lots of people work during the week and can't take a day off! My salesperson was very helpful and went the extra yard to make sure all my concerns and questions were answered.
Nov 13, 2017
Excellent customer service
Nov 8, 2017
Very pleasant, thorough, helpful and knowledgeable.
Sep 30, 2017
The staff here was very efficient, polite and helpful. I highly recommend
Sep 26, 2017
We visit this all about eyes once a year for our kids exams and new glasses. They are always very friendly and helpful. My only suggestions is I wish they had more options for kids glasses and more brands to choose from for my kids
Sep 16, 2017
My visit to All About Eyes in Machesney Park was excellent. The staff were all friendly and professional. All of my questions were answered and they were willing to help me in selecting my eyeglasses.
Sep 7, 2017
Very good experience! Reasonable prices yet very professional and quality
Aug 26, 2017
Great atmospher very helpful awsome doctor
Aug 23, 2017
Great service, attention to detail, thorough eye exam, amazing frame selection, friendly employees, easy to schedule, all around the best eye service i have ever had, kudos!
Aug 20, 2017
Nice doc, nice staff. Would definitely recommend.
Aug 19, 2017
The Staff was great! They answered all my questions and did a wonderful job. The facilitiy was clean and well organized. I went there because it was close to home and I'm so glad I did!
Aug 19, 2017
Great experience. Happy with prices. Came and told husband about experience and he than scheduled an appointment
Aug 15, 2017
Alana was very helpful in choosing the right glasses for me. She took her time and gave me her honest opinion. The doctor answered all of my questions (and there were quite a few) to helping me understand my current prescription and other issues with my eyes. Both were very patient and kind. Victoria also assisted with my insurance. They work as a team and that's what I like to see. No pun intended, it just worked out that way.
Aug 12, 2017
Friendly staff, quick service, liked there selection of glasses and sun glasses. Eye appointment was on time and professional. Would definitely come back.
Aug 1, 2017
Everyone was very friendly and very willing to help us out.
Jul 17, 2017
My experience was great I call made an appointment got in that day the staff was helpful and courtesy Victoria the manager was great above and beyond even with her hands full helping a new girl she did a great job I'll definitely be back thank you
Jul 11, 2017
I'm sure the other location is perfectly lovely, but I feel rather duped by the Machesney Park location. The eye doctor was nice but the receptionist was a bit rude and I can't say I'll be back ever. I went in and I was told I would have to pay for my daughters eye exam even though I knew she was on my health plan. She double checked but said she wasn't on there. I was told I could pay and that I may get reimbursed. I should have left then but I had my daughter with me and I really wished she would have called ahead of time. That way I could have gotten things straight and not had to pay. I was also told the appointment would only take 30 min for each appointment. I'm afraid I haven't been to the optometrist in a while so I trusted her when I scheduled the appointment. It took over an hour and a half total and I was late to get my daughter to her class. I know better now but I was rushing out the door. If that wasn't bad enough I found out I had gone to the wrong website and they were an out of network provider. I'm glad I left before I ordered glasses because I wasn't told this and I would have had to pay for more than just the eye exam.
Jul 6, 2017
Everyone did a great job.
Jul 1, 2017
Jayden was extremely helpful and he made it appoint to make sure all of our questions answered. I will recommend your store
Jun 17, 2017
Very helpful and proffesional
Jun 12, 2017
The staff was very courteous and helpful. I was able to walk in for an eye exam and was seen right away. There was a large selection of frames. The only drawback was the limited choices for the coupon I had. I eagerly await my glasses as they take 4-6 business days to be processed. This is not a big issue because I don't need to wear glasses constantly and can wait. I hope they will be good. It was nice to get a breakage warranty to protect me if I break a pair.
Jun 9, 2017