The employees are well-mannered and friendly
Mar 14, 2017
Definitely a hour well spent. I never felt rushed and all of my questions and concerns were answered.
Mar 9, 2017
I was immediately greeted at the door when I came in for my eye appt. I picked out a frame and paid for it but a day later I decided, I was not happy with that frame. I called and they cancelled my order right away. I went back in a second time and picked out a different frame that I think I will be very happy with. I apologized several times for being wishy washy but the staff was awesome and were not bothered by my pickiness.
Feb 27, 2017
I felt very welcomed the moment I arrived. As I was discussing my prescription with the doctor, he was able to explain why I needed what I needed in a way that benefited me greatly. He even corrected some mistakes by my other doctor. I greatly recommend All About Eyes to anyone looking for quality service!
Feb 15, 2017
I really like how your staff is friendly and makes sure that you feel welcome.
Feb 5, 2017
Very nice staff and on time appointments very good service
Feb 2, 2017
The staff was friendly and my eye doctor was wonderful! Great selection of frames and promptly received my glasses. I would definitely recommend the East Sate Street in Rockford IL location.
Jan 30, 2017
Absolutely fabulous! I am very impressed with your staff and Dr. Jalota. I'm so glad I was able to find my forever eye place!!
Jan 30, 2017
The staff was great and the eye doctor I met with was extremely nice and answered all my questions. My only complains is that they have very few options for glasses with the 2 for $69 deal. I ended up settling with some I don't even like just to save money. Overall, I will be going back.
Jan 22, 2017
Customer service was top notch!
Jan 15, 2017
All About Eyes is the best. Very professional, educated, andcaries about the patience eyes and eye health.Very thorough in the pre-tezts, exam and selection of glassez, to the Best offers for the customer. I will ALWAYS COME BACK TO ALL ABOUT EYES, BECAUSE IT'S ALL ABOUT US! Thank You!! Carla Cantrell
Jan 4, 2017
The customer service I received while at All About Eyes was exceptional!
Jan 3, 2017
Everyone was extremely competent. Very nice, and helpful. From start to finish was quick, less than 2 hours. And the prices couldn't be beat. Thank you to everyone that helped. We didn't even have an appointment.
Jan 1, 2017
Everyone was very nice and was able to answer my questions. I was very pleased with my experience there! Their prices were very reasonable!!!
Dec 19, 2016
I was greeted immediately and found that I would be able to be scheduled for the needed eye exam. Once that was accomplished I was scheduled for the testing of the new contacts and my insurance coverage was found and submitted. Everything went smoothly and I was out of the office and told I would receive a text when my contacts arrived.
Dec 1, 2016
Doc caught that I had a hemorrhage in my right eye which somehow I did not see . THerefore we completed exam but we are waiting for eye to clear before trying on contacts . Friendly service, good customer service. I will continue to use AAE's when I need glasses or contacts in the future.
Nov 29, 2016
I WAS SO VERY IMPRESSED WITH MY EYE EXAM. I HAD BEEN HAVING TROUBLE WITH MY RIGHT EYE AND THOUGHT NEW GLASSES WOULD DO THE TRICK. DR.AMAN JALOTA DISCOVERED MY REPLACEMENT LENS NEEDS A LASER TREATMENT BEFORE I GET NEW GLASSES. I WILL BE COMING BACK TO GET THEM TESTED AGAIN AFTER THE LASER TREATMENT.
Nov 24, 2016
Wow ! I cannot believe how pleasantly surprised I am with this organization ! Their whole staff is so helpful ! As a matter of fact, I was with someone who had only been there a month, and they were the BEST ! I've had glasses for 20 years, been to multiple facilities...let me tell you, you can go elsewhere..., but I really think you're doing yourselves a disservice, truly. The most disturbing part was that I paid $95 dollars at a Different eye doctor that was supposedly 4 1/2 stars....friend, the Doc at All About Eyes on East STATE st. Is the best. He CORRECTED the other 5-star-online-rated...doctor's prescription --- it was WAY....OFF ! AND...He has a great Attitude ! Which is more than what I can say for the other individual. So bottom line, thanks for the recommendations on All About Eyes !! It's the most pleasing experience I've had, SINCE I got glasses 20 years ago !
Oct 20, 2016
When I arrived I was greeted by Natalie. She was wonderful! Very personable and had a smile the whole time; from my pretesting all the way through helping me pick out frames to billing me out. I would highly recommend ALL ABOUT EYES to anyone and everyone!
Oct 14, 2016
Wonderful service and helpful optician..He was very nice and opened door for me when I left..A perfect gentleman and listened to my eye glass needs and helped me find frames that fit my face shape...
Oct 7, 2016
Great experience with all staff at your Rockford store. Everyone was very accommodating and helpful. I preciously had a bad experiences with another eye center. I'm greatful I had chosen All About Eyes. Also got great deals on my purchase. I diffently will be back in the future.
Sep 30, 2016
I was happy with my exam and the price of my contacts. Will be back in a few months to buy glasses.
Sep 8, 2016
Everyone was very nice and store was very clean and organized. The optometrist is wonderful.
Aug 23, 2016
First time visit was great experience ... Staff prompt and courteous...
Aug 18, 2016
I had an awesome experience. Was greeted right away by Anthony C and saw my doctor right away even though I was a few minutes late. Would recommend to anyone that needs new glasses or needs to go for a checkup!
Jul 22, 2016
I always go back to All About Eyes. The staff and doctor are such a pleasure to work with and the offers for eye glasses are always what they advertise. My best friend comes to the Rockford, Il. location all the way from Deerfield, Ill because of the same reasons, and I just brought another friend out this week. She is also very pleased.
Jul 6, 2016
Good service helpful employees!
Jun 27, 2016
Always an Awesome experience at All About Eyes, but this time was exceptional. Cristina was awesome to work with when choosing my glasses. Dr. Jalota always explains everything that is going on with my eye sight. Love All About Eyes!!
Jun 27, 2016
I really liked the treatment they gave from beginning to the end. Nice staff working for for all about eyes. I'll give them 5 stars too
May 18, 2016
Great service, I got an appointment on the day I requested. Then I needed to reschedule for the next day and still got an appointment at the time that was convenient for me. Everyone is very helpful and professional.
May 14, 2016
Fast service which is really nice!
Apr 30, 2016
I had excellent service the minute I walked in the building. The doctor was awesome and the person who helped with my contacts and glasses fitting was great as well. I would recommend this place to anyone.
Apr 25, 2016
Always a pleasure going into All About Eyes! I've been a customer about five years and have never been disappointed in my eye care. I come in several times a year for eye glass adjustments. They even adjusted my grandson's and gave him nose pads for free even though he's not a patient there! The front staff is friendly and professional. Dr. Richard spent additional time with me because I had concerns about allergy eyes. He was kind, professional and caring. I will refer your location as often as possible. Thanks for all of you!! I really appreciate excellent customer service.
Apr 22, 2016
Pleasant staff, friendly, helpful, clearly customer oriented. Plenty of frame choices.
Apr 8, 2016
Great experience! The tech that helped us pick out our glasses was so patient and helpful! Thank you!
Apr 1, 2016
I would like to say that the glasses I picked out were discontinued when we were ordering and the manager went above and beyond to corporate to get me the frame that I so wanted.Thanks to her and all the people working at that store for your professionalism and courtesy!!!!!
Mar 30, 2016
I usually don't do surveys but I felt the need to share since your store manager, (Nicole) did such a wonderful job making me feel confident I selected the best possible pair for my needs! She was so professional and took time to answer every question I had in such a professional but personal way! She is really a great asset to your company and I will be returning for my next pair of glasses and I won't hesitate to refer my family & friends here also! The Optometrist was very throughal and took time as well to answer my concern! So overall I would rate my experience a +5 star for sure! Way to go~ All About Eyes!!!
Mar 19, 2016
The sales associate that helped me was very helpful and was able to explain an answer my questions hats off to Victoria O.
Mar 15, 2016
Everyone is really friendly and very helpful. They were able to answer our questions and the service is excellent
Mar 13, 2016
Fast service and friendly employees wonderful selection of glasses to choose from very pleased with my visit
Mar 12, 2016
They made me an app the same day I called. Very friendly staff. Was in and out in a timely manner.
Mar 11, 2016
Great,service as I entered the office very professional caring,questions i had were very helpful, promptly answered, explaining as they continued with each process in the procedures,timely manner,assistance in helping with picking out frames, prices explained, felt comfortable there, I will refer people to "All about eyes... Dr Z and Nichole were great,made things fit my budget and looking forward to getting my new glasses there, mgr
Mar 11, 2016
I had a good visit at All about Eyes..the receptionist was very friendly and helpful...I was able to find the right glasses that fit my face...I am glad she was honest in telling me what she liked on me.
Mar 5, 2016
Veronica was very helpful and even looked up prices for me.
Mar 3, 2016
They got me in on a late appointment same day and took care of me. In and out in less than 45 minutes. Everyone was very helpful.
Mar 2, 2016
The problem I had with my new glasses turned out to be the difference in the new prescription and not the glasses themselves. This was explained to me by a very patient & knowledgable eye doctor in the store and I left very happy since I loved the glasses themselves & hated to start over. The reps in the front of the store were unfailingly pleasant & helpful & I would.....will return!
Feb 28, 2016
Very friendly Sales Staff. Great experience. Sonia worked very hard to make sure we received the best discounts.
Feb 27, 2016
Felt rushed n he seemed lazy
Feb 25, 2016
All about Eyes is by far the best place I've been for glasses/contacts. Nicole was absolutely wonderful. I have referred friends and will continue to do so.
Feb 24, 2016