StarStarStarStarStar Wonderful Service Bad with Paying Info — Maggie L.

I'm giving a 5 star because the service is what's important. The insurance thing, they can work on. The team, from greeter to dentist, is wonderful. I couldn't have asked for a better first experience for my daughter. There are beautiful and fun artwork for the kids. Toys, books, and kid friendly furniture made it very comfortable for the kids. However, I'm not sure if I was not told about being out-of-network on purpose. Having to pay out of pocket a lot of money for a routine check up for my child's first dental visit is an awful experience. They provide a great environment for a child's first visit and possible future visits. Please check with your insurance before making the appointment. In my experience, dental offices checked to make sure my insurance is in their network and let me know before my appointment day. They are excellent but won't tell you if you are in-network.

Sep 9, 2017