I was very pleased with the professionalism, competence and compassion I experienced with Dr. Arnold and the entire staff. Although the office was quite busy, patients were expeditiously seen, and every one of them came back smiling. I was very pleasantly surprised by the use of technology in the office, from initial check-in through the examination and continuing through the exit process. When I called and explained my situation, the staff scheduled me on an emergency basis within 48 hours and worked me in with minimal wait. I very strongly recommend the dental office of Dr. Kimberly Arnold to anyone wanting a new dental practice experience.
Jun 27, 2017
Outstanding customer service and all staff were highly professional and approachable. State of the art technology used to serve the patients. Dr Arnold is fantastic and surrounds herself with excellently trained assistants.
Jun 21, 2017
Dr. Arnold and her staff are wonderful and I love going into their office knowing I will be treated friendly and with care and concern for all my dental needs. Everything is always explained to me and I feel comfortable and relaxed. That friendliness starts as soon as you walk through the door. I highly recommend Dr. Arnold and her team if you are looking for a dentist that is not only friendly but takes time, care, and concern for her patients.
Jun 20, 2017
Quick response to an emergency situation.
Jun 15, 2017
I am so glad to finally find a caring dentist who can fix my teeth!
Jun 15, 2017
This was, by far, the most professional dental practice I've had the privilege to visit. They were able to easily squeeze me in for an appointment following a dental mishap. From the time I walked through the door, I was greeted warmly and did not feel apprehensive in the least. The care and concern shown by Dr. Arnold and her staff was extraordinary. I'm actually looking forward to my next visit!
Jun 7, 2017
Every member of the staff goes out of their way to make you feel welcome and comfortable. Any problems or treatment options are always explained in great detail to you. I've been a patient for years, and will continue with Dr. Kim as long as she remains in practice!
May 31, 2017
This is the best Dental office with the friendliest staff. Dr. Arnold is excellent and very professional
May 15, 2017
Best dentist ever! I no longer fear going to the dentist!
May 12, 2017
I am so glad you advised me to have a filling over pulling my my teeth! I am very pleased with the look and feel.
May 11, 2017
They are very skilled, thorough, and professional in their work. They are also kind and considerate in demeanor. I have never had such a thorough exam and personalized treatment plan at any of my previous dentists. I highly recommend Dr. Kimberly Arnold and her staff to all.
May 10, 2017
I like going to this dentist and would and have recomend them to evryone
May 5, 2017
I was VERY pleased with my recent visit - Everyone was very friendly and professional - And Dr Kim provided the BEST care that I could imagine - I am a new resident in this area and am VERY happy that I chose her care -
May 5, 2017
I couldn't ask for a better experience. Dr. Arnold and her staff are fantastic, so friendly and helpful. Like a lot of people, going to the dentist makes me apprehensive. However, my procedure was quick and almost completely painless, which is more than I could have ever expected. I would highly recommend Dr. Arnold for her professionalism and genuine care for her patients.
May 2, 2017
Amazing place with top notch customer service. The staff is super friendly. I have already recommended this office to multiple people!
Apr 13, 2017
Trying to give a five star review but couldn't figure out how to do that! Love you guys!!
Apr 12, 2017
Excellent service and courteous staff
Apr 8, 2017
Best office I have been to. The staff were friendly and made you feel at ease, immediately walking through the front entrance. Would recommend everyone to go here.
Apr 1, 2017
It is an excellent way to stay in direct contact with the Patient.
Mar 29, 2017
Great service and very impressive attention to detail.
Mar 21, 2017
Nice, compassionate, friendly, professional people who treat you like family. This practice is a credit to the legacy of Dr. Elmer Mullins.
Mar 17, 2017
Top notch service from everyone!
Mar 17, 2017
Fantastic and professional staff that puts patient care first!
Mar 16, 2017
Dr, Kim and her team will take the best possible care of your dental health. They are entirely patient focused and are set up to take care of all of your dental health needs.
Feb 24, 2017
Dr. Arnold is very professional and caring. I was very satisfied with all the dental work that she did for me. I can truthfully say that I can smile again without feeling self conscious.
Feb 22, 2017
We love Dr Arnold and her staff!!! They are so kind and make us feel so comfortable being in their office!!! We recommend her to anyone that asks us about dentists!!!
Feb 18, 2017
I have been pleased with every aspect of my experiences with Dr, Arnold and her staff. They are so friendly and helpful. Carrie ,the receptionist,is very pleasant and will help you with any questions you may have about insurance or prices.
Feb 17, 2017
The care was excellent and very happy with the results. Polite, Professional, and courteous. They worked to get me in "emergent" and am satisfied with the results.
Feb 15, 2017
my visit was great! im the guy that does not go to the dentist unless something is hurting. i was hurting this time. i feel that i was directed in the right direction. jenny was was AWAESOME too
Feb 9, 2017
I'm grateful to you, and thankful for you! You take the fear out of going to the dentist! I was so happy to get rid of my tooth ache! It was hard on me wondering where I'd find a dentist, because I had gone to Dr. Shelton, since the late 70's and he retired in December! Thank you! Thank you!
Feb 8, 2017
5 Star group Very courteous staff and Dr. Kim was awesome! I had broken off a front tooth and she made it look natural.
Feb 3, 2017
From the Moment I walked in and was greeted my mind was at ease (I usually have anxiety at appointments like this). The staff was fantastic, everyone was sweet and courteous.
Feb 1, 2017
I'm still wondering why Barb wasn't there. When I last talked with her she had no real plans of retiring soon.
Jan 26, 2017
Same as number 7 below in comments
Jan 14, 2017
Thank you so much to Dr Arnold and your kind staff. Your office is attractive and comfortable. I was very happy with the care I received and the amount of interest and help given by Dr Arnold! Yesterday I was miserable and in pain, today I am feeling so much better. I would highly recommend Dr. Arnold and her staff to anyone seeking a caring, professional dentist.
Dec 8, 2016
Very professional, courteous, knowledgeable dentistry office!
Dec 6, 2016
I really enjoy my appoints always nice on time friendly every single time. Always giving advice on cleaning your teeth better. I like all the staff that is at the office. The phone is always answered in a timely manor. Checking out from the office is always pleasant. The never break any can of HIPPA at the office. I had always told my family friends and co workers that this is the best office to come for our 2 free cleanings a year. I have referral several to the office. Office is always clean bathrooms clean. Back in the back when I walk past other rooms those rooms are clean nothing is ever cluttered up. There is never any trash or anything ever nasty that I have ever seen. Even in the Catlettsburg office and the office that they were located before the New move to the bigger building. When you first walk in you are always greeted at the sign in station for your appointment. Even the tech walks back with you to your room instead of just saying report back to the last room on your left. The tech always ask if you need to use the restroom before your appointment. They even ask to hang your purse and coat up on the wall for you. Offer to eve take your glasses. I give this office and staff a 5 STAR rating!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dec 2, 2016
Great website, easy to navigate, easy to understand, and overall very nice!
Dec 1, 2016
Prices too high but staff and office is great
Nov 16, 2016
I do not like to go to the dentist, Dr Kim and her staff couldn't be any more helpful and nice. I enjoyed the visit not the procedure but enjoying Kim and the staff. It seems they can't do enough for you. I would recommend them.
Nov 11, 2016
I would highly recommend Dr. Arnold and her staff to my family and friends. They all are very professional and friendly. They seem to try very hard to take care of my dental needs.
Nov 11, 2016
First visit and it was a good experience. Very friendly, professional staff and ditto for Dr Arnold, also. I've some lower teeth bonded to a stainless wire by my former dentist and it comes loose occasionally. Dr Arnold repaired it for me. I was impressed with her work. She took her time and I can tell that she did a better job of it than the original work, The bonding just feels much more substantial than before. I'm very pleased with my visit.
Nov 5, 2016
I do not dread going to the dentist now!!! Everyone at Dr. Arnold's office make me leave my anxiety and fears of going to the dentist at the door! I love the staff and doctor!!
Nov 4, 2016
Best dentist and staff ever!
Nov 3, 2016
Very professional, caring, staff and although I only had gone for my first visit, I have reason to believe our relationship will be great.
Oct 20, 2016
Dr. Kim Arnold and her staff are very kind and welcoming. I felt very safe in the professional environment and comfortable feel of the building. My appointment went smoothly and there was no pain and no stress. 10/10 would recommend.
Oct 19, 2016
Dr. Arnold was great. Great dentist. Very nice and very good. Everyone was very professional.
Oct 5, 2016
Super nice staff and very personable. Best experience I have ever had at a dentist's office
Oct 5, 2016
I am a little prejudiced, but I can give a full accurate assessment to the overall care given to me.
Oct 5, 2016