I was more then pleased with the quality care and attention I recieved. Thanks for taking me as your patient.
May 25, 2017
Very professional and thorough.
May 18, 2017
Through, professional, educational based. Left with all questions answered satisfactorily.
May 17, 2017
Everyone at Madeira Optical is always very courteous and professional. This visit was no different.
May 15, 2017
Dr. Adams and staff were very kind and considerate during my office visit and I would be happy to recommend them to anyone.
May 15, 2017
It's been many years since out of the gate my frames and lenses fit the first time. Thank you Dr. Pence for 3 perfect focal points, and thank you Chelsea for perfectly locating the lined lenses and adjusting the frames.
May 12, 2017
Great service, friendly staff, and excellent doctors. Would highly recommend
May 12, 2017
Dr. Pence and her entire staff are extremely caring individuals who make you feel as part of a family. Tests are explained in detail as to the logic behind them and Dr. Pence takes the time to detail my eye health. I would recommend them to anyone!
May 6, 2017
Everything went well. I was seen right when my appointment time was scheduled. Any question I had was answered!
Apr 20, 2017
GREAT PLACE TO GO FOR YOUR EYES VERY GOOD MACHINES AND EVERYONE SO POLITE.
Apr 19, 2017
Dr. Pence is top notch! She is very knowledgeable in her field and makes excellent diagnoses. I trust her completely with the care of my eyes.
Apr 15, 2017
Friendly atmosphere, did not have to wait and everything was explained so it was easily understandable. Highly recommend
Apr 13, 2017
I feel well taken care of at Madeira Optical. They understand my eye situation and make recommendations/referrals, if necessary.
Apr 10, 2017
A truly professional and welcoming environment with a focus (no pun intended) on helping their clients. I receive sound explanations of my questions and counsel as well. A great group of professionals who I highly recommend!
Mar 30, 2017
Went to Dr. Pence a number of years ago and then decided to go to Costco Optical out of convenience and managed care coverage. Bad decision - optometrist didn't assess me right and basically prescribed the wrong lenses both for contact and glasses. Dr. Pence took her time in explaining what happened and what we needed to do to benefit my near and far sightedness issues. I'll never leave again.
Mar 25, 2017
Excellent service and attention to detail. Always there when you need them for problems.
Mar 24, 2017
Great service. Our 4 year old son felt really comfortable immediately. Dr. Adams made his eye exam easy, fun and painless.
Mar 23, 2017
My appointments with Dr. Pence have always been professional, informative and thorough. There is a care in attention to my optical history, the present situation and an anticipation of future issues. I give Dr. Pence my highest recommendation.
Mar 22, 2017
Love this place 😊 I can't rave enough about Madeira Optical! I've never been to a better optometrist in the 25+ years I've been wearing glasses.
Mar 18, 2017
Polite, professional service.
Mar 18, 2017
My appointment was great. Staff was super kind and helpful. Really positive experience.
Mar 16, 2017
I was very impressed with my visit to Madeira Optical. The staff was welcoming and professional. After struggling for 2 years (and spending thousands of dollars), trying to find the correct prescription, Madeira Optical took the time to listen to my struggles and developed a prescription that finally works!! I can see...again!
Mar 13, 2017
Good experience. The entire staff is kind and professional. My exam was thorough and informative.
Mar 9, 2017
I have been a patient of Dr. Pence's since she bought Madeira Optical. She is always through and explains my vision options. I highly recommend her to any potential clients.
Mar 8, 2017
My first visit to Madeira Optical was an excellent experience. Dr. Kritzer was extremely helpful in correcting the vision issues I've been experiencing lately and everyone else in the office was very nice as well.
Mar 3, 2017
Great office! They were on time--actually early, efficient and pleasent. Dr Pence took all the time I needed to fully understand my situation.
Feb 25, 2017
Had bad eye inflection they fit me into the schedule, and I started treatment that day.
Feb 23, 2017
Had a great experience with Dr. Pence. On time appointment and very knowledgeable about my questions.
Feb 23, 2017
This was a wonderful experience. I had not had an eye exam in many years and I am 65. Dr. Jennifer Kritzer, did a very through exam and discovered a potentially severe problem requiring surgery. They (Lucy) called and scheduled an exam with an eye surgery practice of my choice. I am happy to say, I am scheduled for surgery in a week, saving my vision!!
Feb 15, 2017
Smoothly run organization. They are always right in time. Friendly and professional. Simply the best eye Drs.
Feb 13, 2017
I enjoy Dr. Pence's knowledge and her easy going manner. Everybody in the office is great to work with, very friendly and informative. We have recommended Dr. Pence to a number of our friends.
Feb 9, 2017
I love all of the staff at Madeira Optical! Friendly, professional and efficient--they make a visit a short easy as possible.
Feb 8, 2017
The office staff are very friendly and Dr Pence really cares and explains things very clearly. Great place I would recommend it to all my friends and family.
Jan 25, 2017
Everyone at Maderial Optical is very friendly and courteous, I recommend them, I get my eye exam and glasses there every year for probably the last 10 years.
Jan 25, 2017
Dr. Pence is kind and thorough. She takes the time to explain things and answer questions. Love her!!
Jan 23, 2017
Great service and attentive, knowledgeable staff! Long term customer, no need to olook elsewhere.
Jan 20, 2017
Dr. Pence is very knowledgeable and skilled. She explains eye health and answers questions very well. Her opticians are the best help when choosing frames. i always enjoy my visits.
Jan 15, 2017
Dr. Pence and her staff are skilled professionals. Frame choices are amazing and her Optician who assist with frame choices was very helpful.
Jan 15, 2017
Great as always! I appreciate the extra time Dr. Pence spends answering my novice questions.
Jan 12, 2017
I've been going to Madeira Optical since Dr. Pence first opened. I've always had excellent eye care. The entire staff is professional and friendly.
Jan 8, 2017
As always, Dr. Kritzer is SO thorough, professional and caring. I know I am in good hands in Madeira Optical. Have recommended it recently to a friend.
Jan 6, 2017
So thankful able to fit my son in since eye infection was more serious than pediatrician realized. Appreciate the thorough explanation of what was happening and needed treatment.
Dec 31, 2016
The staff and technicians are very friendly, approachable, and thorough. They know what they are doing, and explain what they are doing as they go. I would recommend this practice to anyone, and they are great with kids.
Dec 31, 2016
I felt very welcome at Madeira Optical. It was equally personal and professional. I had a very thorough examination. For start to finish, I felt I was well taken care of and important. I have gone to a few other optical offices and this was the best by far.
Dec 30, 2016
Great service. I felt like things were very well explained to me.
Dec 28, 2016
Dr Pence is very knowledgeable, thorough and caring and her staff are very friendly and professional. I never have to wait to be seen. The enterior of their office is very spaceous and attractive, too.
Dec 25, 2016
Love you guys will recommend to everyone
Dec 19, 2016
Dr. Pence is an excellent doctor. She is very thorough, gives detailed answers to my questions and I never feel rushed. And she's always on time for my appointment. What more could I ask for. I highly recommend her.
Dec 18, 2016
Simply amazing! I came at recommendation of a Co-Worker and I couldn't be more pleased. After years of going to quick service style Eye Doctors, it was a refreshing experience to step into an office where you were treated as a friend and not just a customer. Dr. Pence has a way of connecting with patients that I haven't experienced before and is very honest and direct with your eye health and needs! Very happy to have made Dr. Pence my new Optometrist! Also a big thank you to the rest of the staff for being so warm and receptive! Not mention honest and helpful when selecting the best eyeware for me!
Dec 17, 2016
I was greeted promtly. Everyone was helpful and professional. I received my exam in a timly mannor.
Dec 8, 2016