I found Optical Images to be very professional and knowledgeable. As a new patient, the criteria I was looking for needed to be, experience and location. I found both in picking Optical Images. I found Dr Cusic to be matter-of-fact and very thorough and willing to explain and answer all of my questions. Karen was a joy to work with in setting up my appointment and going through the insurance process. I only have glowing praise for my experience with Optical Images and would recommend them to anyone !
May 20, 2017
My recent visit to Optical Images was really great. The staff are polite and accommodating, and Dr. Cusic is friendly and professional. The office is open late on Tuesdays and Thursdays, which is a big help in allowing me to schedule appointments without missing work. I love the contacts that I purchased, and I can see better than I have in many years!
May 17, 2017
Dr. Cusic not only provides a sound and respectful eye exam, he has also educated me about the health of my eyes including tear production. Very helpful are his recommendations regarding daily optic-grade fish oil and daily washing of eye lids for good meibomian gland function. These two things have really helped my dry and sore eyes.
May 11, 2017
Great experience Dr and staff were very kind and hospitable
Apr 20, 2017
Wonderful doctor, very knowledgeable and personable!
Apr 18, 2017
Dr Cusic and his entire team are simply the best! I always feel like my eye health comes first and foremost, and never feel rushed. I always receive professional, courteous care from all the staff. Excellent!
Jan 13, 2017
I always have a good experience at Optical Images...and the best part is that I don't have to drive far...it takes me 3 -5 minutes tops 👌👍👍👍👍👍👍👍👍😀
Jan 10, 2017
Great service! Easy to make appointments!
Dec 21, 2016
Great optician to visit, I've been a patient for about 8 years. I never have to wait long in the waiting room, and they are very willing to work with you on your insurance specifics. Dr. Cusic is always very well informed in his practice and is a pleasure to talk to.
Dec 17, 2016
The reminders sent prior to me appointment were extremely appreciated and helpful.
Dec 14, 2016
Have you ever gone to a new Doctor's office and wondered if they will be nice or friendly? Well, we moved into the area and took a chance with Dr. Ross and his staff. Well...they saw right through me and started harrassing me right away! Wow! I just LOVE a good joke and happy people. I must say...we feel right at home. Thank-you Karen, Sheri and Dr. Ross!
Dec 8, 2016
Really love the stuff and Dr. Cusic, friendly and professional.
Nov 17, 2016
I saw you last Wednesday and you said you would follow up with what we need to do after you check out my insurance coverage. Well when its my eyes we are dealing with I would of assumed that maybe you can also give options of people paying in cash as well in case insurance does not cover items. You never told me what we need to do for our next step until you find out what insurance covers. WOW really, how sad. Also you said that my eyes are like looking thru a "dirty windshield" well okay, now what? What are the options needed to help me? I would like a better understanding of exactly what a dirty windshield means please. What is the turn around time that I will hear from you? Thank you, Mark Blehm
Nov 14, 2016
Although I was not in a hurry, the office was able to give me an appointment the very next day from when I called and I did not have to wait once I arrived for my appointment. The staff and doctor were all friendly and helpful, and Dr. Cusic gave a good eye examination. I plan to visit them for my future exams too.
Oct 28, 2016
I was pleasantly surprised by the professionalism of this office. Dr Cusic used the latest technology I have never had done before. I defiantly would recommend them to others.
Oct 24, 2016
Easy to make appointment, easy to find, very friendly staff and Dr Cusic was very professional.
Oct 6, 2016
Family has been patients of yours for years. Karen was the one to suggest I try this company. Good advice!
Sep 30, 2016
Very professional and courteous staff. I had an eye exam, and afterward, was able to choose new frames from their selection. Also a convenient location with easy parking.
Sep 21, 2016
Excellent service & courtesy!!
Aug 25, 2016
Dr. Cusic has consistently been a tremendous support for me and my optical needs. His technical knowledge and professionalism are the reasons I return for his care and insight.
Aug 20, 2016
Exceptional customer service and checkup!
Jul 20, 2016
Optical Images is tucked in a side corner of a wandering strip mall but when you find it you will be glad you did. (It is well marked from the street.) Karen is warm and inviting on the phone and Dr. Cusic is thorough and skilled. I saw the Optometrist right on time and the appointment was brief but covered everything.
Jun 12, 2016
Great doctor. Great office. Downside is you can't call the office directly. You must go through an answering service even during office hours. That is very annoying.
May 30, 2016
Dr. Cusic really knows his stuff. Not only is he great at the regular parts of the a normal eye exam, he seldom has had to dilate my pupils. This gets me back to my day so much quicker. Plus, he's given me great help on the importance of meibomian glands and tears, not only for avoiding dry eyes but also for the clarity of my vision.
May 28, 2016
Super Friendly & Professional Staff! The office is very welcoming & I felt like I had been a long-time patient even though it was my first visit!
Apr 30, 2016
Very friendly and helpful staff
Apr 22, 2016
Dr. Cusic and the team at Optical Images are amazing! This was my first visit after searching for months for an optometrist within my insurance plan, etc. The entire staff was very professional, caring and courteous. Karen was very kind to assist me with the new patient paperwork and Cheri helped me in the selection of the 2 most perfect eye-frames. Ya'll are great!!!!!
Apr 15, 2016
Dr Cusic checked my eye in detail and explained the dry eye condition that I have. He is even looking over my previous exam records from another doctor to get a better idea of what treatment I may need. The office staff is very friendly and helpful. I spoke with Karen and she helped get all my information and made sure I was informed all the way.
Mar 17, 2016
Very friendly staff and very patient Dr who explained everything to me in detail.
Feb 5, 2016
Overall it was good experience. Doctor was very detailed and friendly. The frames selections could be improved however.
Feb 3, 2016
very nice office staff made me feel very comfortable and didn't pressure me into anything.
Feb 1, 2016
I was disappointed with my experience last week at Optical Images. The whole atmosphere seemed less professional than most other clinics and Dr. Offices I have been to previously. All of that could be overlooked though if it wasn't for the HUGE mistake at the end of my visit. One of the assistants made me sit and wait for a long time just to get my glasses prescription and when I did finally get it it was not the right prescription!! Unbelievable!! And also, INEXCUSABLE!!!
Jan 18, 2016
Really appreciated how personable Dr. Cusic was and how friendly his staff was as well! Visit was very streamlined! Looking forward to my next appointment.
Jan 13, 2016
Always a very comfortable and friendly experience working with the Optical team.
Jan 13, 2016
I've been going to Ross cusic and Karen since 2004. They are always friendly and courteous. They don't push to sell you new glasses/contacts if there's a small change in your vision and they always help with repair if something breaks within two years of purchase! A great team overall.
Dec 12, 2015
The staff is super friendly and patient. They didn't rush me or anything.
Dec 9, 2015
Very thorough exam and friendly staff
Nov 19, 2015
Dr. Ross and I always have a great conversation about life in general and subjects of similar interests . It's always an enjoyable visit with great service.
Oct 14, 2015
Incredibly friendly & easygoing experience from the office manager & the doctor!!! I'd highly recommend Optical Images to Everyone for their professionalism & quickly helping me with my Needs!!
Aug 24, 2015
Professional Courteous Friendly Efficient
Aug 16, 2015
It is very disapponting for me to see you stopped 30% sales on classes. This has great impact to continue my visit in future
Jul 31, 2015
Everyone was soooooo nice! The receptionist was super helpful. The doctor was awesome and the super awesome lady that helps u find ur glasses was over the top nice!!!!
Jun 26, 2015
I have only been coming to your offices for a few months. I appreciated all the info you gave me about my condition and sending me to a specialist who handled my case and then you doing the follow up. I will gladly give your name to any one in the area who needs a new doctor.
Jun 11, 2015
I learned about new technology that makes lenses with improved peripheral vision.
Jun 5, 2015
The doc is quick, and personable and also knows his stuff! I can see clearly!
Apr 28, 2015
I like the small town feeling and the staff and doctor are so nice. I feel my eyes are in good hands.
Apr 22, 2015
Extremely fast! In and out and back to life. I love that. Also takes necessary steps to make sure eyes and vision are in tip top shape.
Mar 26, 2015
Great customer service! It's always great talking with Dr. Ross, he's always on target for my vision needs and a very personable guy.
Mar 24, 2015
Professional friendly service
Mar 15, 2015