I have always been treated with the greatest degree of kindness, understanding and respect from Dr. Joe and his staff.
Apr 20, 2018
5 star, and apparently you need 20 characters for me to submit.
Apr 12, 2018
All was great and very professional.
Mar 30, 2018
My family has been going to Dr. Joe for 20 years or more. We have always received personal, excellent service and we would highly recommend it to anyone. Though we live near the Inland Empire, it’s worth the drive into beautiful Sierra Madre to visit Dr. Joe!
Feb 9, 2018
Always a wonderful experience!
Feb 7, 2018
Dr Joe always provides a pleasant and professional experience. The office is a delight to visit.
Jan 27, 2018
This was my first visit to Dr. Joe's office and I was totally impressed! From my initial phone call to GiGi to schedule my appointment, to my exam by Dr. Joe, and my cleaning by Donna, I was treated professionally and kindly. The two dental technicians who got me settled were polite, friendly, and competent. I appreciate the office atmosphere and the professionalism exhibited by all I encountered. I will highly recommend!
Jan 12, 2018
Enjoy being made to feel like family whenever I come in. Great staff.
Jan 5, 2018
Great experience. Friendly, professional staff and Dr. Joe was really nice. Was my first visit so not much work done but appreciate the conservative approach. Didn't try to upsell me on a lot of things I may not really need.
Dec 12, 2017
My best compliment is that my 5 year old boy looks forward to going to the dentist because of Dr. Roger Joe's staff. I only hope they consider adding a pediatric dentist so we don't have to go elsewhere for my boys dentistry needs. Thank you for keeping great care of me and my family. RJay Rendon
Nov 30, 2017
Prompt and efficient .. my personal preference is to always get in/out with minimal delay. Everyone was friendly and courteous. Love the office location/ambiance and decor.
Nov 17, 2017
Thank you for the great care.
Nov 10, 2017
Great practice, excellent staff. Always cheerful, accommodating, and helpful.
Nov 5, 2017
I had a very positive experience during my first visit with Dr. Joe and his lovely staff. Looking forward to getting to know you guys better in the future.
Nov 4, 2017
everyone on staff is very courteous, pleasant and polite. Donna, my hygienist, is great..
Oct 12, 2017
Couldn't ask for a better environment/people to have dental work done.
Sep 25, 2017
My visit went very well . Doctor Joe managed to get me in to look at my broken tooth and set up a plan to take care of me.
Sep 18, 2017
Dr. Joe has created a relaxing environment and has hired well. The entire staff are friendly, warm, professional and above all very skilled. Been going since 1999 and have followed Dr. Joe through his various office moves... would not trust anyone else!!!
Sep 9, 2017
The best people ever! So kind and helpful.
Sep 8, 2017
Very timely was prepaired for my visit, the inforamtion sent by my Surgeon was reviewd and he knew what needed to be donw.
Aug 24, 2017
Dr. Joe and his team have lifted the art of customer service to its highest levels and best. Dr. Joe's knowledge and skills as a dentist is state-of-the-art, and his team knows exactly what to do in making me feel so cared for and put at ease. From the time I walked in, Mercedes greeted me with her smile and I didn't have to wait to be ushered in to one of the rooms for my procedure. Dr. Joe's dental staff know their job so well - this team really runs like a well-oiled machine.
Aug 22, 2017
Great people and great service!
Aug 2, 2017
Everyone was friendly and made you feel at home. Dr. Joe seems very caring and spends time to explain everything he does with you. Glad to be there.
Jul 24, 2017
I love the location of this office and it's friendly and competent staff! Coming for my regular appointments is always hassle-free. I always look forward to my visits and feel good about the level of care that I receive when I come.
Jul 24, 2017
Great staff! Very professional and organized. You always fit me in according to my need.
Jul 21, 2017
I always feel like I get a good cleaning and comprehensive dental care. The staff is always thoughtful, kind, and gracious.
Jul 19, 2017
Everyone at Dr. Joe's practice is amazing! They are not only very skilled medical practitioners, but also kind and knowledgeable. I have never had a bad experience coming here. I moved to Orange County and still drive down to see Dr. Joe. Even when I just talk to the techs and don't see Dr. Joe, I still feel comfortable and well taken care of.
Jul 13, 2017
first time there so i cant express much but i was very happy.
Jul 3, 2017
Friendly, competent front office staff, hygeniests, dentist. I love having Donna clean my teeth! This is a well-run efficient office/practice.
Jul 3, 2017
First visit with Dr. Joe and I was so impressed. He's warm and knowledgeable. His staff is awesome too!
Jun 29, 2017
I was surprised and somewhat annoyed to be additionally charged for dr Joe to charge me $50 to look in my mouth. I have seen a dentist for probably 70 years and have NEVER been charged beyond the teeth cleaning when that is the purpose of the appt. Thus is excessive especially when the hygienist is so good and thorough.
Jun 28, 2017
We have been working with Dr. Joe and his staff for over 20 years. We are always treated like family and accommodated in every way possible. Friendly positive environment. Never feel as if we are being 'sold' services we do not need. Dr. Joe is a straight shooter when it comes to pros and cons and timing of dental needs so we are in a position to make a decision we are comfortable with.
Jun 8, 2017
One of the best Dental facility I have been to in a long long time!! Starting with the front office to Dr. Joe, they made me feel relaxed, so caring and gentle. Most professional. I will be back soon to have some work done. ; ))
Jun 5, 2017
As always the staff at Dr. Joe's office greeted me by name and made me feel welcome. Considering the deep cleaning I received my comfort level was tolerable and the hygienist very cognizant of my comfort.
May 24, 2017
I am a long time patient and at the age of 87 still have all my teeth which I attribute to the exceptional care which I have received..
May 19, 2017
I very much appreciate that my requests were met, and for the excellent care you have provided.
May 10, 2017
Dr. Joe and his staff diagnosed the problem and got me an appointment with a endodontist within an hour.
May 7, 2017
The best dentist and staff I've benefited from over my 73 years. Dr. Joe has been our family dentist for 30 years. He has answered my emergency calls and come back to his office on his way home to re-cement a front tooth (I had a presentation in front of an auditorium full of folks that evening), which I will always be grateful for. Donna, our hygienist, is simply the best--very thorough and treats us like old friends. Mercedes is also a class-act. Kudos for all!
May 5, 2017
I thought it was a great visit. Everyone was professional and helpful.
Apr 4, 2017
I've been going to Dr. Joe for many years. He's an excellent dentist and employs very friendly and competent staff. Most of my family goes to him and he and his staff are like family to us. The thing I appreciate most is their willingness to answer my technical questions. Being an engineer, I like when medical professionals appreciate and can answer these questions.
Mar 31, 2017
Cindy did an awesome cleaning!!!
Mar 15, 2017
Dr. Joe has a very calming presence and is very compassionate.
Mar 8, 2017
Visit didn't go so well. Went to get my teeth cleaned. I guess I needed xrays took about 15 minutes to get them and talk to the Doctor. I sat in the chair for forty minutes while the hygienist got her room ready . I was moved into her area and sat there for almost another 10 minutes while she looked at the computer. At that point I got up and left. She said it would be another 40 minutes to clean my teeth. Shouldn't take 2 hours. I would've made more time.
Mar 1, 2017
Great to be back under the care of Dr. Joe and his wonderful staff.... 5 Stars for sure
Mar 1, 2017
Dr Joe's and staff is awesome. My family and I have always referred this dentistry to family and friends Thur the years. Dr Roger Joe's and staff treat everyone that come into the office like family. If you have emergency he will get back to you right away. I think the appointment reminder are more helpful than receiving a post card. Some people will need the post card who don't understand email. Email can inform patients about their dental health. Mercedes and Gigi can let you no insurance referrals are in and the amounts.
Feb 27, 2017
Amazing! Really great, and I've got to say, I've got really clean teeth now. And super people, real nice and pleasant and great.
Feb 24, 2017
While I think Dr. Joe is an excellent dentist, I was really upset when I could not get my senior discount on my Care Crédit card. A couple of years ago when I first started coming to your office, I was informed about Care Crédit. So I applied for it. I used that card numerous times. When I came in this last time, I was informed that they made a mistake by giving me a discount on that card. If your office had told me after the first time I was given a discount that it was a mistake then I would get it. But you gave me a discount every time I had work done! Now, suddenly it was a mistake. Sorry, I'm having a hard time with that!!
Feb 20, 2017
As usual every thing was wonderful. I wouldn't go anywhere else. Everyone was professional as well as friendly. Thank you for your service.
Feb 3, 2017
We have been going to Dr. Joe's office for 16 years now and would not think of changing dentist offices even after moving farther away. The office is always very welcoming to our whole family.
Jan 25, 2017
all was done as it should be. no problems. very courteous. timely.
Dec 19, 2016