Lisa saved me! I was having a migraine and had run out meds. She and the entire staff were quick, efficient, and kind. I felt very well cared for and I am so very thankful.
Jul 23, 2017
You have an incredible crew, including those that are contracted.
Jul 20, 2017
From scheduling the appointment to completing my physical was hassle free. My only complaint is with the initial paperwork. I felt that there were several repetitive questions.
Jul 16, 2017
Another great appointment!
Jul 15, 2017
Austin Family Medicine is by far the best office I have been to... it's such a pleasure to get great service that I am willing to drive the 2 1/2 hours to get there for their services!
Jul 9, 2017
Everyone was pleasant and helpful.
Jun 21, 2017
Dr. Sneed was very professional. His facilities were spotless and the staff was friendly. I would go back to his office.
Jun 18, 2017
Excellent personal health care
Jun 9, 2017
My overall opinion is a 5 star rating. Additional comments below.
Jun 4, 2017
In need of administrative support.
May 25, 2017
Miss Dawn was wonderful. She is so kind and on top of here job!
May 25, 2017
As usual the best team and the best treatment. every time i visit for the checkup it makes me feel comfortable to visit again. Thanks team
May 22, 2017
On my first visit: easy to find location and close to my residence. Upon arriving I was met with smiling faces and nice folk. It took only 30 minutes from triage to see the doctor and wrapping up a phisical exam. Hope to have a lasting relationship with Dr. Snead and his staff.
May 15, 2017
Friendly and courteous reception, Little to no wait time, The medical staff was friendly , efficient , and professional In their working with me. Dr Sneed took time to address my concerns and offered opinions which were on target.
May 14, 2017
For the second time out of the last 3 times I have come in for my testipel, your staff did not hav estrigein pellets. I cancel a trip out of time for this vauable procedure. they apologized and said they would have the pellets sent to my house. 4 days later no medicine has arrived
May 5, 2017
The staff is always friendly and welcoming from the front office to the back. Charisse is awesome!
Apr 28, 2017
Excellent service. Very courteous front staff.
Apr 28, 2017
I am new to the Austin area from out of state. I came to Austin Family Medicine to establish a new family doctor. Everyone on the staff was extremely helpful and welcoming from my first phone call until I checked out. Dr. Dale took a lot of time with me as a new patient and has a great bedside manor. I was very nervous about choosing a new Doctor in such a large city and I am thankful to have found Austin Family Medicine.
Apr 21, 2017
Delete me from your mailing list. I live in another state, and am not your patient.
Apr 20, 2017
Dr. Dale was so amazing. He went above and beyond to spend time with me and to assist me with finding the best pharmacy and price for my medication. I have been coming to Austin Family Medicine for over 10 years and cannot thank Dr. Dale, Lisa and Dr. Sneed enough for all their support over the years.
Apr 17, 2017
My PCP is Dr. Andrew Dale and I could not be happier. Dr. Dale saved my life. Last year I was having major stomach pain and in no time at all Dr. Dale had test ordered and found out that I had stage 2 pancreatic cancer. I know it's because Dr. Dale caught this early is the reason I'm still alive.
Apr 14, 2017
Dr. Dale was very thorough with my first visit and gave me hope that he'll be able to improve my health over time.
Mar 27, 2017
Timely, polite, positive, happy and friendly. Front desk to nurse and Doctor - patient and excellent service.
Mar 12, 2017
Dr. Sneed and his staff are very patient and thorough with their clients. Thank you for many years of Medical service.
Mar 11, 2017
Billing is messed up and not responding
Mar 10, 2017
I recently completed blood work and a 30 day prescribed food supplement program. During the 30 day program the nutritionalist that prescribed the program left and Amber Link was the replacement.I received via email her introduction and filled out the request Consult. I have not received a phone call or an email from anyone from Austin Family Medicine following up with me. I know personal changes happen from time to time but I now feel like just another "insured patient" lost in the system without any true human to human concern or follow up!
Mar 10, 2017
Glad you're soliciting feedback. We're happy with the services you provide and the professional and knowledgeable staff.
Mar 9, 2017
Started going to Austin Family Medical after having several bad experiences with the front of the house at another Doctors office. Was unfortunate because I actually liked my previous doctor but the office experience was so continually unpleasant I was forced to find another doctor. Front of the house staff here are really great. I like my new doctor too!
Mar 8, 2017
Full service health care.
Mar 3, 2017
I love Austin family medicine - I always receive great care with a personal touch - highly recommend!
Feb 25, 2017
I was a new patient and was treated as if I had been going there for years, Very friendly staff! Very prompt service!
Feb 24, 2017
I will not be returning to this practice after having 2 veins collapsed on 2 separate occasions by the woman who "tries" to take blood Samples. After alerting management their response was "we are working on it, i dont know what we can do for you, whats done has been done." This is no way to treat a patient/customer. They should hire more experienced staff.
Feb 22, 2017
As usual Dr Dale was fantastic to see. Always educational and I know he is most I tet steps in my overall health. Not just treating symptoms.
Feb 18, 2017
Dr. Sneed was professional, knowledgeable and provided clear information related to the reason I was at his office.
Feb 18, 2017
All the staff at Austin Family Medicine are very professional and well versed in their scope iof responsibilities, but also very personable, friendly and courteous. I especially like Dr. Dale - he's broadly knowledgeable, easy to talk to, and good humored.
Feb 9, 2017
I'm a new patient at Austin Family Medicine and had my first appointment this week. I saw Dr. Dale and went in for a physical. The service was exceptional and I felt at home as if I'd been a long time patient. Dr. Dale was great and made me feel very comfortable. He also took his time with thoughtful explanations.
Jan 29, 2017
Dr Sneed's staff is always professional, efficient and friendly. The machine used to run test on my artery malfunctioned and has to be redone. I'm traveling to Bastrop to have test redone.
Jan 27, 2017
I have been looking for a new PCP for quite a while now and I must say my first experience was a very good one. Everyone was very helpful, polite and seemed to truly care about the patients. The office was very comfortable and Dr. Dale and the rest of the staff were super accommodating...even when you're a big baby about getting your blood drawn! They were extremely kind! I highly recommend this practice.
Jan 21, 2017
Excellent health care. Staff was courteous and very helpful.
Jan 15, 2017
Dr. Dale and staff were excellent!
Jan 9, 2017
The pharmacist never received my prescription. I planned my appointment on a Friday so I can start treatment over the weekend while not stressed from work. Guess that's out the window. There was another patient complaining adamantly over the phone about the same thing when I was leaving the office.
Jan 8, 2017
Fantastic staff, excellent service and professional staff. Doctors are no nonsense and take a holistic approach.
Jan 8, 2017
Excellent staff and customer service.
Jan 3, 2017
I have been suffering from chronic pain for a year. I was shuffled through S&W from one doctor to another with no answers, and no pain relief. I went to Dr. Sneed because he had been my doctor for years when I lived in South Austin. Not only did he help me with my pain, he took several blood samples and really listened to me. He reassured me his team would take good care of me and referred me to a pain specialist. I feel like he was the only doctor that really cared about figuring out why I have so much pain.
Dec 31, 2016
Dr. Sneed is amazing, I have moved to Colorado and come back due to Dr. Sneed. Not only a top notch cutting edge dr & office, along with truly cares about his patients. The best I have ever seen!
Dec 30, 2016
Your office squeezed me in despite how busy your staff was and I sincerely appreciate it. Your office is the best that I've dealt with and are always accommodating.
Dec 30, 2016
Dr Sneed is s great doctor. He's friendly, not in a rush, and willing to explain the situation. You get a sense that he truly cares about his patients. I've been with him for 35 years and I've seen him stay on the cusp of new technology and developments.
Dec 24, 2016
Dr Dale is amazing, kind, compassionate.
Dec 21, 2016
Only spent a few minutes waiting before I was called in for my bloodwork, which went very smoothly.
Dec 21, 2016
David Sneed is competent, attentive and caring. A Five-Star doctor.
Dec 17, 2016