Awesome staff. Very helpful.
Feb 19, 2018
Thank you for the prescriptions for my stye. It worked in two days. The professional treatment I received was great. Will keep coming even if my insurance doesn't cover. Thank you
Feb 18, 2018
Very pleased with Dr. Swan and her staff. They are very personable and never had to wait a long time for service. Dr. Swan has been my eye doctor for 5 years.
Feb 13, 2018
I can't speak highly enough about the care I have received by Dr. Swan. She has a wonderful sense of humor and listens to my concerns with understanding. Her office staff is respectful and helpful. Thank you, Regina
Feb 8, 2018
Always a good experience walking in your office. Everyone is so professional and nice.
Feb 5, 2018
It's a pleasure visiting Dr Swan's office. Her staff is courtesy and kind and very knowledgeable. They have incredible equipment and a smooth process to get you in and out quickly and effectively. Dr Swan is incredibly knowledgeable and you never feel that she is rushing you to get to the next patient. The facility is very nice and clean. I simply wouldn't go anywhere else!
Feb 2, 2018
Excellent service, as always. Both Doctor and staff are friendly, courteous, and professional. It is always a joy to visit.
Jan 29, 2018
I arrived early and was seen promptly. The staff was gracious and well informed. Thanks for a good visit.
Jan 26, 2018
Amazing .... Dr. Swan is Awesome❗️So Kind and Very Genrle.Her Staff is Amazing... just like Dr.Swan ❤️❗️
Jan 25, 2018
I have never been disappointed, always professional, courteous, people and excellent service. I refer people often. Thank you, Laura
Jan 22, 2018
I made an appointment with Swan Family Optometry on 1/18/18. I choose them based on providers that my insurance EyeMed covered. I am almost 50 years old and have worn glasses since I was eight. I’ve gone to many optometrists. Some of been good; some of been great; and some should not be in business anymore. At the end of my visit I feel that Swan Family Optometry definitely falls into the GREAT category. Why? Let me share my thoughts... 1) I prefer to have my eye prescription completed by a qualified Doctor with their own private office. Having my eyes checked in a side office of a large company, a.k.a. LensCrafters, Walmart, Costco, Sears, etc., the Doctor always seems to rush the exam to get everybody in to purchase glasses ASAP. So I prefer private doctors who care more about your health than how much you spend. And Dr. Chan did not disappoint. She took the time necessary to review my eye and relevant medical history to check for the eye disease. Sure she did a great job of determining my eye Rx. But what impressed me was how much time and effort she spent addressing my issues (double vision, types of lenses, to Prizm or not to Prizm, Rx issues with prior lenses (incorrectly created by prior company), nearsighted and farsighted changes that come with age, etc. The exam took longer than normal for me, but Dr. Chan in no way made me feel like it was time wasted for either of us. 2) Kindness takes many forms. I brought my 4th grade daughter with me as a learning experience. My daughter does very well in school with an aptitude for math and science. Dr. Chan took the time to make sure my daughter understood everything that was happening with her dad. That really gained my respect. The office had quality glasses that were in the mid to upper $$ range. But I was given no pressure when I explained this was out of my budget. They explained my Rx, gave me a copy, and Provided suggestions of where to shop around. TRUE CUSTOMER SERVICE!!
Jan 21, 2018
They were quick and efficient and very through
Jan 19, 2018
Dr. Swan and her entire staff are wonderful! Very professional and friendly. The office staff and their filing system is very organized. I would highly recommend Dr. Swan to anyone looking for great eye care.
Jan 19, 2018
Very friendly and professional!
Jan 15, 2018
Dr. Swan and staff were all pleasant and helpful. Thank you for a nice visit.
Jan 15, 2018
Professional & clean offices, staff is very friendly
Jan 2, 2018
Everyone at Swan optometry is professional and kind and supportive. And it is so refreshing to be in an all female staffed office! ❤️
Jan 1, 2018
Thank you very much for your help. Very informative visit and worth the price
Dec 31, 2017
Dr. Swan always provides great service!! Her staff are friendly and helpful! We would highly reccomend if your looking for a great eye doctor to come to visit this office because you will receive the best service and a very knowledgeable doctor.
Dec 30, 2017
The staff is always friendly and helpful. All the doctors are professional and make me feel like I'm a person not just a chart.
Dec 27, 2017
GREAT STAFF. WARM AND FRIENDLY SERVICE.
Dec 26, 2017
You are an awesome group.
Dec 19, 2017
Very professional, everything was great.
Dec 15, 2017
Doctor and staff were very feiendly, professional and thorough.
Dec 15, 2017
Always a pleasure to see Dr. Swan and staff. Everyone is friendly, questions are answered and I leave feeling informed and ready for the rest of my day.
Dec 14, 2017
Everyone I encountered during my visit was very welcoming and informative. From start to finish everyone did a thorough job on explaining everything to me and listening and addressing my concerns. The last office I used to frequent did not go in to as much detail as this office and that is what I like about this office. I feel I received quality service. The hours are also what drew me to Dr. Swan's. They are very accommodating to those that have to work during the day. I did not take a look at the glasses selection but from what I saw their selection seemed to be nice abundant. Thank you to everyone at Swan Optometry!
Dec 5, 2017
Dr Chan was very knowledgeable and professional. The entire staff was friendly and helpful.
Dec 5, 2017
Great staff, comfortable environment, quick service, flexible appointment schedule
Nov 20, 2017
REALLY GREAT STAFF. VERY FRIENDLY AND COURTEOUS.
Nov 17, 2017
I had another great experience with Dr. Swan and her staff and highly recommend for new patients. The wait time was short and the examination very thorough. The office space is modern, clean, and offers a good selection of top named frame designers.
Nov 17, 2017
My experience always goes well. Every time I come in, I feel welcomed and relaxed. Everyone is completely friendly and patient with me (cause I'm a little off sometimes... hehe). I like that I get to take my time to try out the many different frames. I also like that they have sooooo many frames to choose from. I appreciate the doctors and staff taking the time to explain everything to me and writing out the details of how much everything will cost, so I can feel comfortable with my purchase. It is a very friendly environment and I enjoy each time I visit.
Nov 6, 2017
Dr. Swann's office is welcoming and professional! Her team welcomes you by name and your visit is without waiting. I appreciate the thorough visit and diagnostics that Dr. Swann provides. The glasses selection is fashionable and my glasses are always well-fitted? Services are explained thoroughly and with assistance to understand your insurance. Dr. Swann is outstanding!
Nov 4, 2017
Very personable caring service.
Oct 29, 2017
Great service and friendly staff.
Oct 28, 2017
One of the most exceptional customer service-oriented staffs I have ever been privileged to experience. "A+."
Oct 26, 2017
Dr swan is amazing. Best eye doctor I’ve ever had.
Oct 23, 2017
I was a little hesitant to meet with the associate, Dr Chan, at Dr Swan's office, but thought I could at least see her once. She was incredible, knowledgeable and seemed very thorough. I enjoyed talking with her. Thank you for a great experience.
Oct 23, 2017
Dr. Swan and her team are great! I developed a vision issue and they got me in on the same day. I've been going to her for all of my vision needs for years and have always been very pleased with the results. I recommend her highly.
Oct 8, 2017
A wonderful office with a great selection of frames. My appointment started right on time (which is such a breath of fresh air compared to my old eye doctor's office where a 20-30 minute wait was customary). The customer service was excellent, and I felt cared for and listened to from start to finish.
Oct 2, 2017
I was very pleased with the professional service I received with Dr Chan & her assistant.
Sep 30, 2017
Was a great experience! Elisabeth was friendly and helpful. Took the time to answer all of my questions. I really appreciate the fact that I felt like she actually cared. I don't always feel that way when going to a doctor.
Sep 23, 2017
My first visit to Swan Family Optometrists was excellent. I recently moved to the area and was looking for a good doctor. I was greeted warmly by Renata who took me back to a room with impressively modern equipment. Dr. Chan examined my eyes and clearly explained her findings and my options. I could not have been happier with the experience.
Sep 23, 2017
All of the Staff at Swan Optometry are great and very helpful
Sep 5, 2017
Very pleasant staff. Beautiful office. So glad I came in😉
Sep 4, 2017
Friendly and efficient service. Knowledgeable staff. Email followup on test results was much appreciated.
Aug 28, 2017
Dr. Swan and her staff are fantastic! The staff explains each eye test as it is administered, and Dr. Swan is great about explaining how the eyes work. It's clear she is concerned for her patients' vision!
Aug 28, 2017
Excellent experience during my first visit! Dr. Kim was extremely knowledgeable and went through all steps to show and explain to me my eye images. Everyone was very professional and sweet.
Aug 26, 2017
My whole experience from start to finish was excellent. I would change nothing.
Aug 24, 2017
I love and highly recommend your office and staff! Always helpful and cheerful!
Aug 22, 2017
All around great experience. Thank you!
Aug 21, 2017