Smiles Northwest

Drs. Alan Montrose, Jodi Dotson, & Alan Chen

Star Star Star Star Star 1721 Reviews

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Reviews

StarStarStarStarStar Debbie Montrose is truly one of the most profes... —    (Patient since Mon Mar 30 00:00:00 MDT 2009)

Debbie Montrose is truly one of the most professional hygienist's I have ever had. She is at the top of her profession.


StarStarStarStarStar Extremely pleased with Smiles Northwest! —    (Patient since Wed May 05 00:00:00 MDT 2004)

All my visits to Smiles Northwest over the years have been very professional and, at the same time, friendly and welcoming. I am extremely pleased with all levels of care I've received at Smiles Northwest!


StarStarStarStarStar BEST DENTISTRY EVER —    (Patient since Mon Oct 27 00:00:00 MST 2003)

My childhood left poor memories and terrifying experiences and about the same since. About 10 years ago a friend referred me to Smiles NW and they completely turned my fears into enjoyable experiences. The entire team at Smiles NW is outstanding. Dr. Montrose is exceptional, explains in detail, answers questions, and often makes time for a quick joke. His newest addition to the team, Dr. Chen is outstanding! The entire staff is happy, friendly, professional and attentive to your needs. Best Dentistry Ever!


StarStarStarStarStar love my hygienist and my dentist! I wouldn't ev... —    (Patient since Mon May 18 00:00:00 MDT 1998)

love my hygienist and my dentist! I wouldn't even think of going anywhere else because they take great care of me.


StarStarStarStarStar I'm a long time patient  —    (Patient since Thu Jul 20 00:00:00 MDT 2000)

I'm a long time patient that has been taken advantage of other dentists in the past. The staff at Smiles NW has always provided me pleasant, professional and honest service.


StarStarStarStarStar I can't remember the name of the hygienist that... —    (Patient since Mon Aug 25 00:00:00 MDT 2014)

I can't remember the name of the hygienist that cleaned my teeth, but it was the least painful cleaning I've ever had, she was very friendly, and did and absolutely wonderful job!


StarStarStarStarStar Great job & thanks for tightening my implant! —    (Patient since Fri Oct 02 00:00:00 MDT 2015)

Great job & thanks for tightening my implant!


StarStarStarStarStar Always pleasant, always on time, competent staf... —    (Patient since Wed Sep 28 00:00:00 MDT 2005)

Always pleasant, always on time, competent staff & willing to provide solutions.


StarStarStarStarStar Vanessa is a fabulous hygienist. All of the sta... —    (Patient since Wed Nov 12 00:00:00 MST 2014)

Vanessa is a fabulous hygienist. All of the staff is professional and friendly. They did a great job rescheduling me.


StarStarStarStarNo Star Overcharged multiple times but service is good. —    (Patient since Mon Dec 09 00:00:00 MST 2013)

Only complaint is that I've been over charged 2-3 times in the last 4 years and it takes someone six months to tell me. Other than that everything is great.


StarStarStarStarStar  —    (Patient since Thu Dec 03 00:00:00 MST 2015)

The staff at Smiles Northwest is wonderful! I had to bring my seven week old to my appointment. She was a bit fussy and would not fall asleep so the ladies behind the front desk came in and rocked her to sleep and listened incase she got fussy again. They were a great help in allowing me to focus on my appointment and not have to worry about my baby. Every time I've gone I've had excellent service. They also do a wonderful job about giving you options for the various procedures needed. All the dentist and hygienist are wonderfu!


StarStarStarStarStar Good, attentive service and great can do attitu... —    (Patient since Tue Oct 05 00:00:00 MDT 1999)

Good, attentive service and great can do attitude. So nice to find this in front office staff as well as the dentists.


StarStarStarStarStar Nicole did a fabulous job cleaning my teeth! Sh... —    (Patient since Tue Jun 06 00:00:00 MDT 2017)

Nicole did a fabulous job cleaning my teeth! She was extremely careful and gentle. Best cleaning I've ever had!


StarStarStarStarStar Dr Dotson and Dr Cheng are amazing!! —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

Dr Dotson and Dr Cheng are amazing!! They do great dental work and have great bedside manners. I usually hated going to the dentist but not anymore. :)


StarStarStarStarStar Very competent and trustworthy dental practice ... —    (Patient since Thu Apr 13 00:00:00 MDT 2017)

Very competent and trustworthy dental practice with super friendly staff. Clean, bright and modern office. Everything I could need or want in a dental practice.


StarStarStarStarStar Katie is wonderful with kids and very knowledge... —    (Patient since Thu Mar 27 00:00:00 MDT 2014)

Katie is wonderful with kids and very knowledgeable.


StarStarStarStarStar Greatest caring staff and great up to date clea... —    (Patient since Tue Nov 07 00:00:00 MST 2000)

Greatest caring staff and great up to date clean business! They do a wonderful job and take care of any tooth need!


StarStarStarStarStar I couldn't be happier with Smiles Northwest. E... —    (Patient since Thu Jan 26 00:00:00 MST 2006)

I couldn't be happier with Smiles Northwest. Everyone is so helpful and friendly. Dr Montrose is very friendly and thorough.


StarStarStarStarStar Everyone is always so friendly and helpful. As ... —    (Patient since Tue Sep 01 00:00:00 MDT 2015)

Everyone is always so friendly and helpful. As someone who has some anxiety surrounding the dentist office, I am always put at ease and relaxed when I'm here! The hygienists are gentle and always explain what they're doing as they go, and the rest of the staff are wonderful!


StarStarStarStarStar As always, you guys were very prompt and attent... —    (Patient since Thu Sep 05 00:00:00 MDT 2013)

As always, you guys were very prompt and attentive!


StarStarStarStarStar Highly recommended! —    (Patient since Wed Jan 07 00:00:00 MST 2009)

Smiles NW has always been friendly, professional, efficient and effective when it comes to taking care of my dental needs.


StarStarStarStarStar Nicole is fabulous. Does a great job.  —    (Patient since Tue Feb 08 00:00:00 MST 2011)

Nicole is fabulous. Does a great job. Dentist chair is the last place I want to be. But Nicole with her relaxed demeanor takes the stress away.


StarStarStarStarStar It seems like you have moved away from your "co... —    (Patient since Tue Nov 07 00:00:00 MST 2000)

It seems like you have moved away from your "collection agency" methods. I can understand that you want to collect the money as soon as possible after treatment; but most businesses allows a 30 credit no matter what.


StarStarStarStarStar I always look forward to my hygiene visits with... —    (Patient since Fri Aug 18 00:00:00 MDT 2006)

I always look forward to my hygiene visits with Katie. She's an absolute gem. Perfect cleaning and great conversation every time. Oh and let me not forget Dr. Dotson, she's amazing. I wouldn't even consider going to any other dental office, ever. Smiles Northwest, you're the best.


StarStarStarStarStar Outstanding service over the past 30+ years, Dr... —    (Patient since Mon Aug 28 00:00:00 MDT 2000)

Outstanding service over the past 30+ years, Dr. Montrose and my hygienist Katie are the best. Friendly, no nonsense, get to the point. A welcoming experience, I would never think of going anywhere else. They are efficient and very good at what they do!


StarStarStarStarStar Love the people. Dr. montrose has been my denti... —    (Patient since Mon May 10 00:00:00 MDT 1999)

Love the people. Dr. montrose has been my dentist for almost 20 years even when we lived in another state.


StarStarStarStarStar The best —    (Patient since Tue Jun 10 00:00:00 MDT 2003)

Excellent! We've been patients for years- wouldn't go anywhere else!


StarStarStarStarStar  —    (Patient since Mon Feb 06 00:00:00 MST 2017)

Dr. Dotson is such an amazing dentist that I definitely had to refer my friends to her ! The front desk staff is so friendly as well that every visit has been comfortable and a great experience thus far. I highly reccomend this office to those looking for another dentist.


StarStarStarStarStar Very nice & professional. —    (Patient since Wed Jun 07 00:00:00 MDT 2000)

Everyone is very friendly, helpful and professional. I love the smiles when I am there. Keep up the great work and kindness!


StarStarStarStarStar Exceptional clinical skills for hygenist debbie... —    (Patient since Thu Mar 30 00:00:00 MST 2000)

Exceptional clinical skills for hygenist debbie as well as dr montrose. My family and friends have been with them for 30 yrs


StarStarStarStarNo Star Dr. Dottson and her assistant Kate were AMAZING... —    (Patient since Fri May 05 00:00:00 MDT 2017)

Dr. Dottson and her assistant Kate were AMAZING!! I have always hated the dentist because my teeth have always hurt more leaving then when I went. I left feeling great, and ready to see them in 6 months!!


StarStarStarStarStar  —    (Patient since Tue Jun 22 00:00:00 MDT 2004)

Thank you for your most excellent care. I was treated with great care. I look forward to my next visit


StarStarStarStarStar Everyone at Smiles is amazingly positive, fun, ... —    (Patient since Mon Aug 12 00:00:00 MDT 2013)

Everyone at Smiles is amazingly positive, fun, and polite. Best group ever from front office, to hugentists, to Dentists.


StarStarStarStarStar Dr Montrose and the entire staff make you feel ... —    (Patient since Wed Oct 28 00:00:00 MST 1998)

Dr Montrose and the entire staff make you feel very important and that they are there to take excellent care of you!


StarStarStarStarStar friendly staff, professional care. Unfortunat... —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

friendly staff, professional care. Unfortunately, the office had some emergencies the day of our visit and we waited over an hour. I would recommend next time that someone inform us of what is happening to better understand the very long wait. We had to reschedule one of our two appointments - not ideal in a busy life.


StarStarStarStarStar Highly recommend Dr. Montrose and staff —    (Patient since Wed Jul 23 00:00:00 MDT 2003)

Have been going to Smiles NW for many years and have known Dr. Montrose and his family for even many more years than that. Excellent and efficient service, quick call backs in case of emergency, friendly front office people, and a caring professional staff. For those who have review-commented that the rates can be somewhat higher than other dentists, quality work is not meant to come inexpensively...and I've always found that the value exceeds the cost. Highly recommend Dr. Montrose and staff.


StarStarStarStarNo Star Love my hygienist. Didn't rate 10 as sometimes ... —    (Patient since Tue Mar 20 00:00:00 MDT 2012)

Love my hygienist. Didn't rate 10 as sometimes feels like a revolving door.


StarStarStarStarStar My hygienist is best!  —    (Patient since Tue Aug 02 00:00:00 MDT 2011)

My hygienist is the best! I always love coming to smiles nw!


StarStarStarStarStar Smile NorthWest is the best dental service! —    (Patient since Fri Apr 14 00:00:00 MDT 2017)

Thank you so much for your patient and care, you made me smile from my heart!


StarStarStarStarStar Excellent practice —    (Patient since Thu Apr 13 00:00:00 MDT 2017)

Excellent practice. Professional, efficient, modern and clean. Best of all though was the level of communication and how respectful the staff is towards patients. Top notch!


StarStarStarStarStar I absolutely love the staff here. They made me ... —    (Patient since Mon Feb 06 00:00:00 MST 2017)

I absolutely love the staff here. They made me feel so comfortable that I no longer dread dentist appointments! This is the first time I've ever enjoyed coming to the dentist, and I would recommend this office to anybody.


StarStarStarStarStar Outstanding professional and friendly service —    (Patient since Mon Apr 06 00:00:00 MDT 2009)

Outstanding professional and friendly service from everyone involved in dealing with us patients. Thanks...


StarStarStarStarStar Katy and Heather are great.  —    (Patient since Thu May 13 00:00:00 MDT 2004)

Katy and Heather are great.


StarStarStarStarStar I love the entire staff at Smiles NorthWest! —    (Patient since Tue Jan 29 00:00:00 MST 2013)

My whole family has been coming to Smiles NorthWest for years. The clinic is beautiful, clean, peaceful, and well-run. The staff provides excellent care for patients of all ages, and even my young children (ages 2 and 5) enjoy coming!


StarStarStarStarStar I was pleased that Dr. Montrose was able to fit... —    (Patient since Tue Mar 24 00:00:00 MDT 2009)

I was pleased that Dr. Montrose was able to fit me in on short notice when I needed an exam. It turns out I had cracked my tooth and needed a crown and he was able to do it right then. Excellent service and always excellent work.


StarStarStarStarStar Great service (except 1day) —    (Patient since Thu Sep 26 00:00:00 MDT 2013)

I'm happy you sent this out, I was going to write an email. I just finished my Invisalign treatment about 2 months ago. I left feeling "is this it?" I was sent home with retainers and no real closure or instruction. I was not looking forward to coming for my cleaning last week but had to since I still had some cement on my teeth. The entire staff really redeemed themselves. They listened and whatever I questioned, I felt answered. I was sent home with some whitening gel for my retainers and piece of mind I made the right decision since I remembered that that is why I chose you in the first place. You have some great people there. My suggestion is to have some sort of closing when treatment is done (pictures, questions, thank you for dropping a big chunk of money).


StarStarStarStarStar Vanessa is amazing! She is so detail oriented a... —    (Patient since Tue Feb 03 00:00:00 MST 2009)

Vanessa is amazing! She is so detail oriented and helps me understand the best action plan to keep my teeth their best! Thank you.


StarStarStarStarStar It's not something most people would say about ... —    (Patient since Wed May 27 00:00:00 MDT 2009)

It's not something most people would say about going to the dentist, but u can honestly say that I enjoy my visits to Smiles NorthWest from the reception I get to the goodbye at the end. Extremely personal and professional and just great people overall.


StarStarStarStarStar Laurie is always so friendly and engaging. Supe... —    (Patient since Mon Jul 11 00:00:00 MDT 2016)

Laurie is always so friendly and engaging. Super attentive to cleaning my teeth and providing some positive encouragement even though I could be doing a better job at flossing. :)


StarStarStarStarStar I can smile every day!  —    (Patient since Fri Jul 12 00:00:00 MDT 2013)

Friendly and knowledgeable staff make going to the dentist enjoyable!


StarStarStarStarStar Great service from the staff. Great cleaning jo... —    (Patient since Tue Dec 08 00:00:00 MST 2015)

Great service from the staff. Great cleaning job and ingo on how to protect my teeth.


StarStarStarStarStar I always feel that my treatment has been of hig... —    (Patient since Thu Jun 30 00:00:00 MDT 2011)

I always feel that my treatment has been of high quality at Smiles Northwest. It is very organized and the staff very professional.


StarStarStarStarStar Great First Experience  —    (Patient since Thu Mar 16 00:00:00 MDT 2017)

Very beautiful, modern office with people who really care about making you comfortable while providing excellent service.


StarStarStarStarStar  —    (Patient since Mon May 04 00:00:00 MDT 2009)

I have always found SNW to be a top notch provider for my dental needs.


StarStarStarStarStar A premium service with the best staff anywhere! —    (Patient since Mon Jun 15 00:00:00 MDT 2009)

If you want a dental staff that provides the highest level of care, using the most up-to-date equipment and procedures, and does so with a personable, friendly manner, you need to visit the office of Smiles Northwest. As a patient for 24+ years, the service and attention I receive consistently exceeds my expectations.


StarStarStarStarNo Star  —    (Patient since Wed Nov 11 00:00:00 MST 2015)

Good support from Dr. Dotson. Hygienist a bit casual. Not sure the dreadful ambient "music" does any good to anybody. I sure find it obnoxious. What's wrong with silence?


StarStarStarStarStar Exceptional service! —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

m Dr. Dotson, Hygienist--Laurie, (Lorie?)


StarStarStarStarStar  —    (Patient since Wed Oct 29 00:00:00 MST 2003)

I am pleased with the services provided by Smiles Northwest. I have been a patient for more than 17 years.


StarStarStarStarStar The staff members are friendly and professional... —    (Patient since Mon Dec 20 00:00:00 MST 2010)

The staff members are friendly and professional and the treatment by Dr. Dotson is excellent.


StarStarStarStarStar Truly Outstanding in all Manner —    (Patient since Thu Sep 02 00:00:00 MDT 2004)

I was fortunate enough to find Smiles NW as soon as I moved into the Portland area eleven years ago, and I never have and never will go anywhere else. The standard of care and the modernity of the equipment and methods are outstanding, the friendliness and professionalism of the staff is unmatched, and the facility is calming and impeccably maintained. I cannot recommend Smiles NW highly enough!


StarStarStarStarStar Staff is extremely friendly  —    (Patient since Tue Jun 04 00:00:00 MDT 2013)

Staff is extremely friendly


StarStarStarStarStar What a Great Experience! —    (Patient since Thu Mar 13 00:00:00 MDT 2014)

I have been a patient at Smiles Northwest for over 2 years now, and I can honestly say this is the first time in my life that I actually enjoy going to the Dentist's office. Every staff member including Dr. Dotson is always smiling and happy, and the office is beautiful with actual windows to look out while in "the chair". This past weekend, I broke a piece of porcelain off an old crown. I called on Monday, and got an appointment almost immediately. During that appointment, and in less than an hour, Dr. Dotson removed the rest of the old crown and Lisa made and fitted me with a temporary crown so the tooth was protected. Since the office has a lab on premises and doesn't have to wait for orders to be shipped in and out, Tom made me a perfect replacement crown within 2 days. In my past experience this whole process can take weeks. Overall, the staff and service at Smiles Northwest is really top-notch, and I can recommend them highly with no reservations whatsoever. Thanks to everyone there!


StarStarStarStarStar Very friendly staff! I have been coming here fo... —    (Patient since Wed Mar 10 00:00:00 MST 2010)

Very friendly staff! I have been coming here for 10 years! Dr Montrose does beautiful restorations and crowns!! Couldn't imagine going anywhere else!


StarStarStarStarStar Smiles Northwest stands out above the rest! —    (Patient since Tue Feb 24 00:00:00 MST 2004)

This beautiful, modern clinic uses state of the art equipment and staffs some of the best doctors, hygienists and dental assistants and front office personnel in Portland. The front office is friendly and helpful for coordinating scheduling and billing. The hygienists and dental assistants are careful and detailed with their care for patients. Dr. Montrose is a stand out in his profession. He is an expert in dental medicine and importantly has an eye for aesthetics that make his care truly exceptional. Dr. Dotson is equally qualified for patient care and a personal favorite of my husbands. Our family highly recommends Smiles NW and we are thankful to have them as our option for dental health.


StarStarStarStarStar I am normally extremely nervous about visiting ... —    (Patient since Tue Sep 01 00:00:00 MDT 2015)

I am normally extremely nervous about visiting the dentist, and every time I have been to Smiles NW I am always put at ease. Their friendly front desk staff makes appointment setting easy, both hygienists who have cleaned my teeth were incredibly gentle and so sweet and Drs. Alan Montrose & Jeremy Montrose are fantastic! I love that they don't jump right to the most extreme treatment and instead offer other suggestions and less invasive treatments before moving to other options. I would definitely recommend Smiles NW to anyone looking for a dental office!


StarStarStarStarNo Star Love everything except the cleaning was a bit b... —    (Patient since Thu Feb 21 00:00:00 MST 2013)

Love everything except the cleaning was a bit brutal last time. I'm all for a deep cleaning, but there's a threshold for everyone. My gums still hurt today.


StarStarStarStarStar Great Experience —    (Patient since Thu Feb 02 00:00:00 MST 2017)

I went to my first appointment at Smiles NW and was very impressed with how friendly the staff was. I filled out my paperwork online prior to arriving, which is an awesome thing to offer. They called me back very quickly and were able to quickly diagnose the source of my tooth pain. The hygenist and Dr were communicative through the investigative process and reviewed all options with me. They use high tech devices allowing for immediate viewing of X-rays and photos making the whole trip quick, efficient and informative.


StarStarStarStarStar Terrific dental care. I am also impressed with ... —    (Patient since Mon Mar 18 00:00:00 MDT 2013)

Terrific dental care. I am also impressed with the dental hygienist, Vanessa. Very pleasant environment both in the waiting area and the treatment rooms.


StarStarStarStarStar Been going to Smiles for over 20 years and neve... —    (Patient since Tue Mar 17 00:00:00 MDT 2009)

Been going to Smiles for over 20 years and never been dissatisfied.


StarStarStarStarStar It was a pleasant experience overall. It was qu... —    (Patient since Mon Jan 30 00:00:00 MST 2017)

It was a pleasant experience overall. It was quiet and everyone I encountered was very nice.


StarStarStarStarStar I actually enjoy going to the dentistLori is a... —    (Patient since Fri Feb 14 00:00:00 MST 2003)

I actually enjoy going to the dentist Lori is an an awesome hygienist


StarStarStarStarStar Katie is the best —    (Patient since Tue May 25 00:00:00 MDT 1999)

Katie is the best!!! Background music could use some work. Was a bit loud with vocals when I came in so softer music only???


StarStarStarStarStar You guys are always the best! Having had you as... —    (Patient since Thu Mar 20 00:00:00 MST 2003)

You guys are always the best! Having had you as my family's dentist in earlier years, after I moved to Vancouver I recommended you as the best dentist in town to a co-worker. I'm thrilled to be back now! With the innovation that is standard in the office, the longevity of valuable employees, and a true spirit of customer service, you're a bright spot in a field that often playacts at caring.


StarStarStarStarStar Vanessa is superb! —    (Patient since Thu Feb 28 00:00:00 MST 2013)

Vanessa is superb! Vanessa has the ability to clearly explain and render the necessary professional service and care. Every visit with her restores my confidence. She is absolutely outstanding!


StarStarStarStarStar Teeth-cleaning visit. —    (Patient since Wed Oct 29 00:00:00 MST 2003)

At my cleaning visit, I felt well-cared for and even pampered.


StarStarStarStarStar Great environment for Dental Care. Expert and f... —    (Patient since Tue Apr 16 00:00:00 MDT 2002)

Great environment for Dental Care. Expert and friendly staff. Both clean and comfortable. Very prompt, only have to wait if I arrive early, because they always start on time!


StarStarStarStarStar Office visit went well —    (Patient since Tue May 25 00:00:00 MDT 2004)

My office visit went well. Dr. Montrose was thorough in diagnosing the issue.


StarStarStarStarStar Very pleased with my Appointment with Dr. Montr... —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

Very pleased with my Appointment with Dr. Montrose. He is professional, friendly and highly skilled in all. Thank you Dr. Montrose, assistant Stacey, and All the staff for making me smile again. So glad a friend mentioned your office. Very happy with all of my appointments and for my new smile. THANK YOU!!!


StarStarStarStarStar They are so knowledgeable and friendly. I love ... —    (Patient since Thu Aug 04 00:00:00 MDT 2016)

They are so knowledgeable and friendly. I love this clinic ❤️


StarStarStarStarNo Star Caring and quality dental care, with Care Credi... —    (Patient since Tue Sep 17 00:00:00 MDT 2002)

Caring and quality dental care, with Care Credit to help spread out bill payments.


StarStarStarStarStar My experience with Jean was great as usual! —    (Patient since Fri Dec 23 00:00:00 MST 2011)

My experience with Jean was great as usual!


StarStarStarStarStar Positive Experiences —    (Patient since Fri Dec 11 00:00:00 MST 2015)

Positive Experiences My daughter has been coming here since she was 2.5 years old. Every experience has been positive and she looks forward to going to the dentist. The dental hygienists are fantastic. They take the time to make her feel comfortable, talk through what they are doing and provide positive feedback as well as tips for mom.


StarStarStarStarStar Best place ever! I will never go to another den... —    (Patient since Fri Jul 19 00:00:00 MDT 2013)

Best place ever! I will never go to another dentist office. They make you so comfortable the whole way through the process-from the moment you check in to walking out the door, they take very good care of you.


StarStarStarStarStar The staff is consistently friendly and helpful.... —    (Patient since Fri Aug 12 00:00:00 MDT 2016)

The staff is consistently friendly and helpful. They always make sure your questions are answered.


StarStarStarStarStar Every visit with Vanessa Dexter, RDH and Dr. Al... —    (Patient since Wed May 05 00:00:00 MDT 2004)

Every visit with Vanessa Dexter, RDH and Dr. Alan Montrose has been friendly, thorough, professional and informational, which supports me in my personal home care and dental health. I highly recommend both Mrs. Dexter and Dr. Montrose.


StarStarStarStarStar Fabulous practice! The best! I have been a cli... —    (Patient since Mon Aug 12 00:00:00 MDT 2002)

Fabulous practice! The best! I have been a client for 18 years!


StarStarStarStarStar Wonderful service and very friendly staff. I fo... —    (Patient since Wed Dec 28 00:00:00 MST 2016)

Wonderful service and very friendly staff. I found the office extreemely helpful; and willing to take time to explain multiple options of treatment.


StarStarStarStarStar Vanessa is amazing. Thorough, friendly and eff... —    (Patient since Fri Jan 09 00:00:00 MST 2015)

Vanessa is amazing. Thorough, friendly and efficient. And provides very helpful home care tips!


StarStarStarStarStar Dr. Dotson was amazing. Not only did she take t... —    (Patient since Thu Dec 03 00:00:00 MST 2015)

Dr. Dotson was amazing. Not only did she take the time to actually chat with me about any concerns I have she also helped make a game plan for what we need to do next and made it into manageable steps! I love Smiles's Northwest and look forward to future appointments!


StarStarStarStarStar  —    (Patient since Thu Nov 18 00:00:00 MST 1999)

I have been a patient of Dr.Montrose since he started his practice. He has always treated our family well.


StarStarStarStarStar Smiles Northwest is a great dental office. Lau... —    (Patient since Wed Aug 16 00:00:00 MDT 2006)

Smiles Northwest is a great dental office. Laurie, my hygienist, is so pleasant and very competent, and she helps me take good care of my teeth. Dr. Alan Montrose is the best! I never want to go anywhere else.


StarStarStarStarStar I always get great care from all staff however,... —    (Patient since Tue Mar 06 00:00:00 MST 2012)

I always get great care from all staff however, this visit I very much appreciated Nicole. She was fabulous!! She made my visit very pleasant.


StarStarStarStarStar Love Smiles NW and often brag about my dentist.... —    (Patient since Mon Oct 27 00:00:00 MST 2003)

Love Smiles NW and often brag about my dentist. The entire staff is amazing, cheerful, professional and provides the attention necessary to each patient. Always greeted with a smile and welcome attitude.


StarStarStarStarStar Professional, friendly staff. Comfortable clean... —    (Patient since Fri Nov 29 00:00:00 MST 2002)

Professional, friendly staff. Comfortable clean modern office.


StarStarStarStarStar Outstanding dentist and dental hygienist team. ... —    (Patient since Tue Nov 01 00:00:00 MDT 2011)

Outstanding dentist and dental hygienist team. Soft touch, careful to ensure pain and anxiety are minimized. Excellent facility. Loyal customer for 6 yrs.


StarStarStarStarStar Very professional, enjoy the visits —    (Patient since Tue Sep 29 00:00:00 MDT 2009)

Very professional, enjoy the visits


StarStarStarStarStar Always friendly and competent!! —    (Patient since Tue Feb 03 00:00:00 MST 2009)

Always friendly and competent!!


StarStarStarStarStar Whenever anyone I know is looking for a dentist... —    (Patient since Thu Jun 01 00:00:00 MDT 2006)

Whenever anyone I know is looking for a dentist I enthusiastically recommend Smiles Northwest as the best dentist and staff that I have ever had and how happy I am that I found them. I let them know about the excellent care they always provide and the wonderful friends I have met there. The service provided is absolutely the best I have ever experienced. Going to the dentist is not always something people want to do but going to Smiles Northwest is something I actually look forward to. Thank you Dr. Dotson and all of Smiles Northwest. Thank you for all you have done for me.


StarStarStarStarStar Dr. Dotson made me feel very comfortable! Her a... —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Dr. Dotson made me feel very comfortable! Her and her staff are amazing!


StarStarStarStarStar Smiles NW is the place to go! —    (Patient since Mon Nov 11 00:00:00 MST 2002)

I always feel great coming to Smiles NW. I have confidence in the staff and know I am getting top notch care! I have been with them for 26 years and wouldn't go anywhere else.


StarStarStarStarStar Smiles Northwest is the place to go for your de... —    (Patient since Mon Aug 27 00:00:00 MDT 2012)

Smiles Northwest is the place to go for your dental care. Right when I walked in, to when I walked out, I was treated with impeccable costumer service. The staff made me feel comfortable through out my visit. The office is so clean and comfortable to be in. Their chair side manner is wonderful. There wasn't a moment where I fealt uncomfortable. I recommend Smiles North West!


StarStarStarStarStar It is always a pleasure to go for my semi-annua... —    (Patient since Thu Apr 28 00:00:00 MDT 2011)

It is always a pleasure to go for my semi-annual cleaning at Smiles Northwest!


StarStarStarStarStar Very impressive  —    (Patient since Mon Nov 14 00:00:00 MST 2016)

I was very impressed with the level of competency here! And I love that cosmetic dentistry is an option but not something that they are constantly pushing or trying to sell you. The amenities are nice and the knowledge of both the hygienists and the dentists was at such a high level that I would feel comfortable getting a root canal or other intensive dental work done here, as well as cleaning and check ups.


StarStarStarStarStar I broke my front tooth after falling on Saturda... —    (Patient since Tue Dec 08 00:00:00 MST 2015)

I broke my front tooth after falling on Saturday evening. I called the office on Sunday morning to leave a message. I received a phone call from Heather at 8:15 Monday morning. She fit me in at 11:30. I was very relieved that I could be seen that quickly. Dr. Montrose did an amazing job repairing my tooth. My husband and I are extremely pleased with the entire staff. Everyone is so professional and friendly. I have, and will continue, recommending their dental office.


StarStarStarStarStar Dr Montrose called me at home on a weekend!!I ... —    (Patient since Mon Jan 03 00:00:00 MST 2000)

Dr Montrose called me at home on a weekend!! I feel extremely confident with Dr Montrose and his work. Dentists are my least favorite to visit so Dr Montrose is special!!


StarStarStarStarStar Great quality, fun and nice time to spend  —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Doctor Montre is a great professional who treated my teeth gently and made it greatly with hearing what I like. It was a fun and great time to spend with.


StarStarStarStarStar I went to see Dr Montrose for a TMJ problem. I ... —    (Patient since Mon Jun 20 00:00:00 MDT 2016)

I went to see Dr Montrose for a TMJ problem. I have always clenched my teeth and had a generic mouth guard that wasn't helping at all. I could hardly open my mouth and jaw clicked constantly. It was also painful at times. After talking with Dr Montrose and he did his assessment I felt I should go ahead with treatment, even though it was very costly and my insurance did not cover it. I was skeptical at first, but my quality of life was really effected. I can honestly say now after my treatment is completed and I have a new dental guard specially designed for my TMJ I am so glad I went ahead with it. I can now eat whatever I want, no more pain, no more clicking! They have financing which made it affordable for me. Dr Montrose really cares and knows alot about TMJ. I would highly recommend him.


StarStarStarStarStar Very friendly and helpful staff.  —    (Patient since Mon May 19 00:00:00 MDT 2003)

Very friendly and helpful staff.


StarStarStarStarStar Very pleasant experience! —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

Very pleasant experience!


StarStarStarStarStar Very helpful and efficient staff. —    (Patient since Tue Nov 01 00:00:00 MDT 2016)

Very helpful and efficient staff.


StarStarStarStarStar Great people and great service! —    (Patient since Tue Dec 12 00:00:00 MST 2000)

Great people and great service!


StarStarStarStarStar Lori does and great job making it enjoyable ... —    (Patient since Tue Dec 23 00:00:00 MST 2003)

Lori does and great job making it enjoyable while she stuffs random things in my mouth.


StarStarStarStarNo Star I find that smiles northwest to be friendly —    (Patient since Tue Jun 22 00:00:00 MDT 2004)

I find that smiles northwest to be friendly


StarStarStarStarStar Best office and dental hygenist! —    (Patient since Thu Feb 28 00:00:00 MST 2013)

Best office and dental hygenist!


StarStarStarStarStar Patient Mary Alice Bauder, RN —    (Patient since Thu Aug 13 00:00:00 MDT 2009)

The hygienist, Vanessa, was very thorough and professional both in cleaning and explaining what and how to better care for my teeth at the present time.


StarStarStarStarStar Excellent feedback and experience! —    (Patient since Thu Feb 08 00:00:00 MST 2001)

Excellent feedback and experience!


StarStarStarStarStar Dr. Dodson ways take great car of me.... —    (Patient since Fri Aug 01 00:00:00 MDT 2008)

Dr. Dodson ways take great car of me.


StarStarStarStarStar Amazing job! Thanks for the great care. ... —    (Patient since Mon Aug 12 00:00:00 MDT 2013)

Amazing job! Thanks for the great care.


StarStarStarStarStar Great dentist and office environment. Difficultl... —    (Patient since Fri May 25 00:00:00 MDT 2012)

Great dentist and office environment. Difficult to schedule appointments at times.


StarStarStarStarStar Love, Love, Love Dr. Dotson and her team!  —    (Patient since Mon Oct 03 00:00:00 MDT 2016)

Love, Love, Love Dr. Dotson and her team! They made my first visit a great one! They made me feel very comfortable. I will definitely be back! :)


StarStarStarStarStar Excellent Dental Practice! Patient for life!... —    (Patient since Thu Aug 25 00:00:00 MDT 2011)

Excellent Dental Practice! Patient for life!


StarStarStarStarStar  —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

I was very impressed with the care I received. I thought Nicole was very thorough and professional. Dr. Dotson was very thoughtful and informative.


StarStarStarStarStar  —    (Patient since Wed Jun 23 00:00:00 MDT 2010)

You are all so very wonderful! I actually look forward to coming to the dentist (nobody ever says that).


StarStarStarStarStar The staff was professional and friendly.  —    (Patient since Thu Jun 23 00:00:00 MDT 2016)

The staff was professional and friendly and listening to pandora on headphones while getting my teeth cleaned was definitely a plus! Thanks!


StarStarStarStarStar Many thanks to all for working me in on the first... —    (Patient since Tue Feb 03 00:00:00 MST 2009)

Many thanks to all for working me in on the first day after Labor Day. I broke a tooth on Sunday and left a message on line and by phone. I was seen within 30 minutes after the office opened. I am very grateful.


StarStarStarStarNo Star Sensitive tooth not addressed —    (Patient since Tue Mar 05 00:00:00 MST 2013)

Fantastic facility great hygienists.


StarStarStarStarStar Good dental visit today. —    (Patient since Tue May 25 00:00:00 MDT 2004)

My cleaning and exam went well. Everything was explained to me regarding future dental care. The office staff is always friendly and helpful.


StarStarStarStarStar Great dental office —    (Patient since Tue Jan 11 00:00:00 MST 2000)

Smiles Northwest has been the family dentist for over 20 years. Would not think of going anywhere else


StarStarStarStarStar Smooth, just like my clean teeth. —    (Patient since Thu Jan 06 00:00:00 MST 2011)

As a person who, for the first 45 years of my life, felt really uneasy in a dental office, I always feel at ease when I visit Smiles NW. The cleaning went well and I was pleased to find that my diligence in personal dental hygiene is paying off. You are all a blessing in my life. Keep it up.


StarStarStarStarStar The Best dental experience I have ever had ! —    (Patient since Mon Jul 11 00:00:00 MDT 2016)

The Best dental experience I have ever had. Cutting edge technology with team oriented atmosphere. Everyone on the team do their part to ensure the best dental care imaginable.


StarStarStarStarStar  —    (Patient since Mon Nov 28 00:00:00 MST 2005)

Lori takes such good care of my teeth! I love her so much! She makes going to the dentist fun and stress free.


StarStarStarStarStar Great work! —    (Patient since Thu Aug 13 00:00:00 MDT 2009)

The check in and out service was great and the hygienist did superb work and had a very thorough and understandable review after. Thanks!


StarStarStarStarStar Awesome Dentist! —    (Patient since Mon Jan 03 00:00:00 MST 2000)

I could not believe Dr. Montrose called me from home on a Saturday evening to check on me when I broke my tooth after eating corn on the cob, What a wonderful Dentist!!!


StarStarStarStarStar I had a long session in my last visit with Nicole. Turns out she trained where I teach. She was ... —    (Patient since Mon May 23 00:00:00 MDT 2016)

I had a long cleaning session in my last visit with Nicole. Turns out she trained where I teach. She was great. Between her great attitude and the Nu-Calm, I actually enjoyed myself. I could recommend your office, but I don't want you guys to get so busy that you can't see me. LOL. You guy picked the right career path and I hope you stay with it as long as possible.


StarStarStarStarStar Had Implant Appointment with Dr. Jeremy, a satisfied patient! —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

My Implant Appointment a few days ago gave me such satisfaction with the results. Lisa at the front desk shared with me her experience with her implant by Dr. Jeremy which really helped me to understand the process further and what to expect. Mirium the Assistant to Dr. Jeremy is always friendly, nice and helpful. Dr. Jeremy was so great in his professional work on the Implant area, explaining and talking with me and helping me feel at ease. I am very pleased with the results and will be there on Tuesday for the follow-up appointment. Smiles NW is such wonderful experience than any other dental office. Smiling for me has been strained over 10 years, but not for long. Can't wait for the final appointment in January. Thank you all so much. Dr. Jeremy and the Staff -- you are Awesome!!!!! Jennifer


StarStarStarStarStar All went according to plan -timing, quality,competence, and friendliness. ... —    (Patient since Tue Feb 03 00:00:00 MST 2009)

All went according to plan -timing, quality,competence, and friendliness.


StarStarStarStarStar  —    (Patient since Thu Feb 13 00:00:00 MST 2014)

I love coming to my cleaning appointments with Nicole. She takes care of my needs with lots of patience, expertise and compassion. I never feel like I got an F walking out of the dentist office. Making me feel good, encourages me to build the discipline to keep doing better every time!


StarStarStarStarStar I have been happy with Dr. Montrose's work since he opened his office where Pet Smart is now.... —    (Patient since Thu Nov 18 00:00:00 MST 1999)

I have been happy with Dr. Montrose's work since he opened his office where Pet Smart is now.


StarStarStarStarStar Best dental office anywhere! —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

Cannot recommend more highly. Great staff and always a great experience. I've always been a "do anything possible to avoid the dentist" person but Smiles Northwest has completely changed that.


StarStarStarStarStar Lori is the best!!! Great cleaning and you feel good walking out of the office. Nicely done... —    (Patient since Mon Aug 11 00:00:00 MDT 2003)

Lori is the best!!! Great cleaning and you feel good walking out of the office. Nicely done


StarStarStarStarStar Love this place everyone is super friendly and welcoming! ... —    (Patient since Fri May 13 00:00:00 MDT 2011)

Love this place everyone is super friendly and welcoming!


StarStarStarStarStar You guys helped allay my anxieties, and made me feel very comfortable. And, I got stickers!... —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

You guys helped allay my anxieties, and made me feel very comfortable. And, I got stickers!


StarStarStarStarStar Fantastic experience. Tech was awesome and extra helpful in educating me about how to clean the ar... —    (Patient since Fri Sep 27 00:00:00 MDT 2013)

Fantastic experience. My dental hygenist was awesome and extra helpful in educating me about how to clean the areas of my teeth where my roots are starting to be exposed. She even took photos of the areas so I could see better what she wants me to do. Excellent!


StarStarStarStarStar Prompt service always awaits me in normal scheduled visits as well as emergencies... —    (Patient since Wed Sep 15 00:00:00 MDT 1999)

Prompt friendly professional service always awaits me in normal scheduled visits as well as emergencies.


StarStarStarStarStar Everyone is friendly and helpful. Great organization! ... —    (Patient since Tue Nov 04 00:00:00 MST 2008)

Everyone is friendly and helpful. Great organization!


StarStarStarStarStar  —    (Patient since Wed Apr 06 00:00:00 MDT 2016)

Very friendly atmosphere and I now know why Cindy Knutsen so highly recommends Alan Montrose and has spoken so highly of him. I'm glad i switched to this office. I would definitely recommend this facility to friends and co-workers.


StarStarStarStarStar Happy patient —    (Patient since Wed Nov 11 00:00:00 MST 2015)

Competent hygienist. Super-caring Dr. Dotson! Background noise (some call it music) awful and distracting. Should be done away with!


StarStarStarStarStar Absolutely the best of the best! —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

Absolutely the best dental care available anywhere. The staff, dentists, dental assistants and hygienists (especially Debbi) are the best of the best. This review is from someone that has been afraid of dental work their entire life so I would never endorse someone unless I was completely honest.


StarStarStarStarStar Awesome staff at Smiles NW!!! —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

Awesome staff at Smiles NW. They are the nicest and most helpful. So different than what I have experienced in the past. It starts with the front reception area; Heather Cindy, and Lisa, to the assistants; Miriam and Corey, and Dr. Jeremy. Dr. Jeremy is a really great dentist in so many ways. I've never met a more professional dentist and so personable. He puts the patient first and wants you to be at ease. Thank you for helping me get past my fears. I look forward to my future with Smiles NW. Sincerely, Jennifer H.


StarStarStarStarStar All of the staff are friendly and helpful. Vanessa, the hygienist, provided a fantastic cleaning ... —    (Patient since Wed Nov 12 00:00:00 MST 2014)

All of the staff are friendly and helpful. Vanessa, the hygienist, provided a fantastic cleaning with good feedback and information on how to keep my teeth healthy.


StarStarStarStarStar Friendly, professional, effective... —    (Patient since Wed Sep 15 00:00:00 MDT 1999)

Friendly, professional, effective


StarStarStarStarNo Star Your staff was very nice and greeted me promptly when I came in the office.... —    (Patient since Tue May 17 00:00:00 MDT 2016)

Your staff was very nice and greeted me promptly when I came in the office.


StarStarStarStarStar  —    (Patient since Thu Mar 20 00:00:00 MDT 2014)

I am a giant coward when it comes to the dentist, so I pretty much hate going. However, since I have been going to Smiles Northwest my fear of the dentist has evaporated completely. All of the hygienists are always super gentle and never hurt me.


StarStarStarStarStar Smiles Northwest to the rescue —    (Patient since Tue Jan 11 00:00:00 MST 2000)

Friday afternoon a tooth really started to hurt -- even though it was the start of the memorial day weekend dr. Jeremy was able to see me and determine that I needed a root canal which was scheduled for tues5/31 ----------he stated that if it really started to bother me I should call the office and he would come in on Saturday --- now that is bringing bedside manner to a new high


StarStarStarStarStar Excellence in every respect —    (Patient since Tue Nov 01 00:00:00 MDT 2011)

Outstanding service and care for every facet of the patient experience.


StarStarStarStarStar John A. —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

The whole staff are great


StarStarStarStarStar  —    (Patient since Wed Apr 15 00:00:00 MDT 2009)

Excellent treatment from Laurie -- always.


StarStarStarStarStar Friendly, did a great job... —    (Patient since Wed Feb 04 00:00:00 MST 2009)

Friendly, did a great job


StarStarStarStarStar Vanessa is AMAZING! This is an incredible dentist office.  —    (Patient since Fri Jan 09 00:00:00 MST 2015)

Vanessa is AMAZING! This is an incredible dentist office. I even had Dr Jeremy do an implant last year. Long process but outstanding results.


StarStarStarStarStar  —    (Patient since Wed Nov 07 00:00:00 MST 2012)

Best experience anyone could have at a dental office; comfortable, friendly, knowledgable, skilled: five stars all the way.


StarStarStarStarStar The whole experience was, and always has been, comfortable and professional. Thorough explanation... —    (Patient since Fri Jan 10 00:00:00 MST 2014)

The whole experience was, and always has been, comfortable and professional. Thorough explanations and quality work.


StarStarStarStarStar Really heads and shoulders above so many practices. They are service oriented, tuned in to schedu... —    (Patient since Tue Oct 05 00:00:00 MDT 1999)

Really heads and shoulders above so many practices. They are service oriented, tuned in to schedules and prompt apt timings. How great to have such an awesome professionally run practice that understands the Front office is As important as the back office...


StarStarStarStarStar  —    (Patient since Mon Apr 25 00:00:00 MDT 2016)

For Excellence service I Well give 5 star.


StarStarStarStarStar We Love Dr. Dotson and the staff at Smiles Northwest!! She was so kind to my son and explained wh... —    (Patient since Fri Aug 09 00:00:00 MDT 2013)

We Love Dr. Dotson and the staff at Smiles Northwest!! She was so kind to my son and explained what was happening with his teeth!!


StarStarStarStarStar  —    (Patient since Tue Sep 17 00:00:00 MDT 2002)

I appreciated Dr. Dotson re-cementing my old crown so I'd have a little more time to check out the Care Credit card. I was given a Care Credit card brochure to read over by your nice finance staff person. I called and applied and I was approved for a $1500 credit limit. I really need and appreciate this help, as my income is not great. I am curious as to why porcelain crowns are as expensive as all gold crowns?


StarStarStarStarStar Pleasant Visit as always. Vanessa and the other hygienists are fantastic and everyone is so profes... —    (Patient since Tue Feb 03 00:00:00 MST 2009)

Pleasant Visit as always. Vanessa and the other hygienists are fantastic and everyone is so professional and kind.


StarStarStarStarStar My teeth now look like new! After several crowns and a new partial plate, I can truly smile and c... —    (Patient since Wed Apr 22 00:00:00 MDT 2015)

My teeth now look like new! After several crowns and a new partial plate, I can truly smile and chew well again. Alan was able to speed up the making of my partial before My trip to Bolivia as well.


StarStarStarStarStar Best dental care available  —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

As much as I've always hated having to go to the dentist, for some reason I don't get the anxiety as much when I visit this office. The staff and Dr. Montrose are all very friendly and comforting. Every procedure is explained very well and they never make you feel rushed. I had my son make an appointment there and he has now changed from his regular dentist to this office. I always recommend them to anyone that's looking for a fantastic dental office. I highly recommend.


StarStarStarStarStar Always a fabulous experience coming to this dental office! Love the excellent friendly staff and... —    (Patient since Mon Dec 31 00:00:00 MST 2001)

Always a fabulous experience coming to this dental office! Love the excellent friendly staff and their expertise! They are the best! Sincerely, Kathy Robertson


StarStarStarStarStar Lori's great! —    (Patient since Tue May 19 00:00:00 MDT 2009)

Lori's great! As regards the questionnaire item #1 ("urgent apts"): you should add a category "n/a".


StarStarStarStarStar I really appreciate the good work that Laurie does when she cleans my teeth!! And she often... —    (Patient since Wed Aug 16 00:00:00 MDT 2006)

I really appreciate the good work that Laurie does when she cleans my teeth!! And she often provides me advice on how to take care of my mouth and teeth at home. I love her!!!


StarStarStarStarStar Lori is the best hygienist ever! She is so professional, friendly and does a thorough cleaning... —    (Patient since Thu Jun 12 00:00:00 MDT 2003)

Lori is the best hygienist ever! She is so professional, friendly and does a thorough cleaning every time I see her. My teeth always look so nice after she has worked on them. I have great confidence in her. I won't go to anybody else! She rocks!


StarStarStarStarStar Patient —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

5 out of 5 stars. Very professional and supportive staff.


StarStarStarStarStar  —    (Patient since Thu Feb 08 00:00:00 MST 2001)

Excellent experience once again.


StarStarStarStarStar I am happy to have Smiles Northwest for all my teethy needs.  —    (Patient since Wed Jun 14 00:00:00 MDT 2006)

I am happy to have Smiles Northwest for all my teethy needs.


StarStarStarStarStar Thank you! —    (Patient since Mon Feb 08 00:00:00 MST 2016)

It was so nice to have my teeth treated in your cleanic. Amazing work, great personal, beautiful office. Thanks!


StarStarStarStarStar Another great visit. —    (Patient since Thu Feb 19 00:00:00 MST 2009)

Everything went very smoothly.


StarStarStarStarStar Exceptional service especially since Dr —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

Exceptional service especially since Dr. Dotson can carry on a conversation with the patient about what is going on in the patient's life. It's not just all business...she takes an interest in her patients lives.


StarStarStarStarStar You were able to fit me in late Friday on Easter weekend to fix my crown and I really appreciate... —    (Patient since Tue May 08 00:00:00 MDT 2001)

You were able to fit me in late Friday on Easter weekend to fix my crown and I really appreciate your service.


StarStarStarStarStar NEVER disappointed. 2015 was probably my toughest as far as dental problems go —    (Patient since Tue Jan 27 00:00:00 MST 2015)

NEVER disappointed. 2015 was probably my toughest as far as dental problems go. The service provided by everyone in the office exceeded my expectations every time. Having just retired from a long career as an RN in a large local hospital system, I have familiarity with the many challenges faced by busy clinical practices. I can honestly say, in fact I regularly do, I cannot more highly recommend this practice. Each member of the team is kind, warm, supportive, caring, professional and highly skilled. Their beautiful office is an added bonus.


StarStarStarStarStar I'm always cold in the exam room —    (Patient since Wed Apr 02 00:00:00 MST 2003)

I'm always cold in the exam room. The waiting area is just fine, but back in the exam room, I get cold...winter, spring, summer, fall. I bring a jacket to put over my legs, or sometimes ask for a blanket. Your office environment question (#2) would be higher if you could fix this.


StarStarStarStarStar I wish you were in network for my dental insurance —    (Patient since Wed Sep 24 00:00:00 MDT 2003)

I wish you were in network for my dental insurance. With the increasing cost of dental care, I will eventually have to find a new dentist.


StarStarStarStarStar Best crown and filling replacement I have ever had. No pain. Efficiently taken care of. —    (Patient since Fri Aug 01 00:00:00 MDT 2008)

Best crown and filling replacement I have ever had. No pain. Efficiently taken care of.


StarStarStarStarStar Always good reliable clear and efficient service. —    (Patient since Wed Feb 10 00:00:00 MST 1999)

Always good reliable clear and efficient service.


StarStarStarStarStar Patients First —    (Patient since Tue Jan 19 00:00:00 MST 2016)

As a military family, we move very often and finding healthcare providers is one of the most challenging aspects of each relocation. Our family is extremely pleased with the level of service and care that is provided by Dr. Dotson and her clinical team. My children (ages 12, 10 and 5) look forward to their dental exams! Thank you for keeping your patients a priority.


StarStarStarStarStar Excellent service from Dr. Jeremy Montrose!! Thank you —    (Patient since Tue Jan 14 00:00:00 MST 2003)

Excellent service from Dr. Jeremy Montrose!! Thank you. The customer service I receive is what keeps me coming back. Again Thank you All! Keep up the excellent customer service.


StarStarStarStarStar I liked the hygienist's recommendation of my use of a toothpaste brand that helps harden my enamel... —    (Patient since Tue Sep 17 00:00:00 MDT 2002)

I liked the hygienist's recommendation of my use of a toothpaste brand that helps harden my enamel as it protects my enamel from beverage acids.


StarStarStarStarStar As usual, everything was superb--from the front desk, to the hygienist (Vanessa who is the best)... —    (Patient since Wed Jun 19 00:00:00 MDT 2002)

As usual, everything was superb--from the front desk, to the hygienist (Vanessa who is the best) to my check-up. Everything was explained to me thoroughly. Your clinic & the personnel are fantastic!


StarStarStarStarStar I leave smiling every time  —    (Patient since Fri Jul 12 00:00:00 MDT 2013)

Another fantastic visit to Smiles NW, Dr. Dotson was incredible!


StarStarStarStarStar Honestly the service I receive at SNW is excellent I'm very satisfied and look forward to... —    (Patient since Mon Dec 20 00:00:00 MST 2010)

Honestly the service I receive at SNW is excellent I'm very satisfied and look forward to continuing appointments with SNW.


StarStarStarStarStar Laura was a delight to treat me.  —    (Patient since Thu Apr 18 00:00:00 MDT 2013)

Laura was a delight to treat me.


StarStarStarStarStar Drs. Montrose and Dr. Dotson have all examined my teeth and made excellent recommendations —    (Patient since Wed Apr 08 00:00:00 MDT 2009)

Drs. Montrose and Dr. Dotson have all examined my teeth and made excellent recommendations. I also really like working with my hygenist, Vanessa. The techonology is cool, and I'm sure it helps staff diagnoses and treat any problems. The care and attention the team shows is what really matters to me.


StarStarStarStarNo Star Routine office visit —    (Patient since Tue May 25 00:00:00 MDT 2004)

I just had a cleaning, for the first time with Jean. It was fine. Thank you.


StarStarStarStarStar Lori is great hygenist. Hope I got name right. Been there 12 yrs —    (Patient since Mon Nov 25 00:00:00 MST 2013)

Lori is great hygenist. Hope I got name right. Been there 12 yrs


StarStarStarStarStar I was very satisfied. Thank you. —    (Patient since Wed Jul 15 00:00:00 MDT 2009)

I was very satisfied. Thank you.


StarStarStarStarStar Need a N/A category for question 1 —    (Patient since Tue Jan 14 00:00:00 MST 2014)

Need a N/A category for question 1


StarStarStarStarStar Excellent service as usual —    (Patient since Tue Nov 12 00:00:00 MST 2002)

Excellent service as usual. Vanessa explained to me a better way to water pic than I have been doing to remove more bacteria.


StarStarStarStarStar Love my dental hygienist Laurie! She's the primary reason I keep coming back.  —    (Patient since Thu Apr 08 00:00:00 MDT 2004)

Love my dental hygienist Laurie! She's the primary reason I keep coming back.


StarStarStarStarStar Dr. Jeremy was wonderful with my daughter and incredibly patient —    (Patient since Thu Feb 11 00:00:00 MST 2016)

Dr. Jeremy was wonderful with my daughter and incredibly patient. He and his assistant were so lovely, my little girl had nothing but great things to say in the car ride home. I've been going to Smiles NW since I was a little girl, they give the same great care they always have. Really impressed with the high level of care, thanks for taking such great care of my family.


StarStarStarStarNo Star Suberb Service —    (Patient since Fri Jan 25 00:00:00 MST 2013)

My Dental assistant really provided me with details of what I can do to take care of my teeth. She provided detail that I have never been exposed to in over 58 years of going to the dentist. A real asset! Our goal is for me to not have to do such deep cleaning every time and reduce my cleaning frequency. I am very pleased to have such a great partner in my health!


StarStarStarStarStar It was a good visit all around! Thank you to all.  —    (Patient since Tue Nov 20 00:00:00 MST 2012)

It was a good visit all around! Thank you to all.


StarStarStarStarStar Free WiFi in the waiting area —    (Patient since Fri Jan 10 00:00:00 MST 2014)

Free WiFi in the waiting area. Update or improve your Washington Dental Insurance option from Premier to Preferred.


StarStarStarStarStar Always great care and accommodations —    (Patient since Tue Oct 06 00:00:00 MDT 2015)

Always great care and accommodations. I cannot express my appreciation enough on the dentist allowing my doggy to come in with me for me cleaning, that made my appointment much more pleasurable and the staff took interest in the dog.


StarStarStarStarStar Thank you —    (Patient since Mon Feb 08 00:00:00 MST 2016)

I was glad to get really great quality of service it seems my tooth has been restored great! So it was easy, high quality service. All my questions were answered. Doctor very gently fulfilled procedures but with high quality and I was very happy with my recreated tooth! I was surprised nicely that price was shown before any work started which is also good. Personal was friendly and very professional. Thank you very much! I was really impressed!


StarStarStarStarStar I love Laurie. I always look forward to getting my choppers cleaned! —    (Patient since Mon Nov 28 00:00:00 MST 2005)

I love Laurie. I always look forward to getting my choppers cleaned!


StarStarStarStarStar It's always great to be welcomed by Heather when you walk in the front door —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

It's always great to be welcomed by Heather when you walk in the front door. She always gives you a smile and lets you feel a part of the whole organization from intake to leaving.


StarStarStarStarStar It is always a pleasure to have my dental appointments there. I have never been disappointed. —    (Patient since Thu Nov 18 00:00:00 MST 1999)

It is always a pleasure to have my dental appointments there. I have never been disappointed.


StarStarStarStarStar SNW Staff are Very Professional and Couteous —    (Patient since Tue Feb 16 00:00:00 MST 1999)

SNW staff (Lori and Heather worked with me) and Dr. Montrose are always very professional and courteous. I have complete confidence in their work and advice.


StarStarStarStarStar As far as I am concerned, Smiles North West is full of wonderful angels —    (Patient since Thu Jan 06 00:00:00 MST 2011)

As far as I am concerned, Smiles North West is full of wonderful angels. I am thankful for their lovingness and givingness in giving me and my wife treatment, since we are low income and could not otherwise afford dental health assistance. Medically and administratively, the whole team have been wonderful. Now, give each other a big group hug and know it is from me.


StarStarStarStarStar Great reception, Dr Montrose took lots of time to assess my teeth and gave good recommendation . —    (Patient since Thu Jan 21 00:00:00 MST 2016)

Great reception, Dr Montrose took lots of time to assess my teeth and gave a good treatment plan.


StarStarStarStarStar Got me in for an emergency exam and corrected the problem —    (Patient since Wed Nov 05 00:00:00 MST 2008)

Got me in for an emergency exam and corrected the problem


StarStarStarStarStar My crown came out on a Saturday morning and since the office was not open and I didn't feel my... —    (Patient since Tue Dec 08 00:00:00 MST 2015)

My crown came out on a Saturday morning and since the office was not open and I didn't feel my situation to be urgent, I left a message on the answering machine to be called and seen on Monday. Heather called early Monday and I was seen that morning.


StarStarStarStarStar Second time the same tooth has fallen out. I paid over $100.00 to have it glued on last time —    (Patient since Wed Feb 14 00:00:00 MST 2007)

Second time the same tooth has fallen out. I paid over $100.00 to have it glued on last time. I hope I don't have to pay again.


StarStarStarStarStar Vanessa is caring, trustworthy and just plain awesom! —    (Patient since Wed Jun 23 00:00:00 MDT 2010)

Vanessa is caring, trustworthy and just plain awesom!


StarStarStarStarStar Really enjoyed my hygenist. She was someone I have not had in the past. Would see her again —    (Patient since Wed Feb 02 00:00:00 MST 2005)

Really enjoyed my hygenist. She was someone I have not had in the past. Would see her again. She was sooooo nice, very personable and friendly. You could tell she really enjoys her job. Always like seeing Heather. This was a routine visit and by my husband and I were able to fill next day slots. Moved recently and live even farther away in SE Portland, but won't dream of changing dentists. Both my husband and I LOVE coming here. It's also nice to use the massage chair when each of us is waiting for the other. Also appreciate the office and staff are always up on the latest technologies and dental practices.


StarStarStarStarStar Laurie excellent as always —    (Patient since Tue Feb 29 00:00:00 MST 2000)

Laurie excellent as always


StarStarStarStarStar You have an excellent practice —    (Patient since Mon Aug 06 00:00:00 MDT 2012)

You have an excellent practice. From the staff that answer the phones and help us check-in and out, to the hygienists and dentists that do quality work and are pleasant to interact with. I am thankful we found you! Our entire family all goes to Smiles NW and will for many years more. I also regularly recommend you to my friends.


StarStarStarStarStar Always nice to see Lori and Dr. Montrose.  —    (Patient since Mon Jan 04 00:00:00 MST 1999)

Always nice to see Lori and Dr. Montrose.


StarStarStarStarStar Katie and Nicole are always thoughtful, personable and professional. —    (Patient since Tue Jan 07 00:00:00 MST 2003)

Katie and Nicole are always thoughtful, personable and professional.


StarStarStarNo StarNo Star Dental hygienist said it was time for bitewings; however, bitewings were taken in June of 2014 and... —    (Patient since Thu Mar 18 00:00:00 MDT 2010)

Dental hygienist said it was time for bitewings; however, bitewings were taken in June of 2014 and insurance only allows once every 24 months. I wasn't in a position to question whether they were needed or not, and now I'm stuck paying for them because insurance won't cover. This should NOT happen with chart notes right in front of staff. Very disappointed!


StarStarStarStarStar First time I had Nicole and thought she did a great job. —    (Patient since Tue Feb 06 00:00:00 MST 2001)

First time I had Nicole and thought she did a great job.


StarStarStarStarStar The more I work with Vanessa the more I appreciateher diligence and attention to detail —    (Patient since Wed Jan 27 00:00:00 MST 2010)

The more I work with Vanessa the more I appreciate her diligence and attention to detail. She always promptly addresses my concerns and offers options.


StarStarStarStarStar I like how gentle Dr. Dodson is.  —    (Patient since Thu Jul 10 00:00:00 MDT 2003)

I like how gentle Dr. Dodson is.


StarStarStarStarStar Thank you for getting Elliott into the schedule yesterday —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

Thank you for getting Elliott into the schedule yesterday. I felt better knowing his tooth wasn't abscessing! And, Elliott said the full size whoopee cushion he got from the treasure chest was the best prize!


StarStarStarStarStar No switching.  —    (Patient since Fri Aug 12 00:00:00 MDT 2011)

When it comes to dental office I'm very critical but you all great. Front desk staff are knowledgeable of insurance-- that's #1 reason we are here for 5 years now. Hygenist Lori and Dr Dotson are topnoch providers.


StarStarStarStarStar Nichole was my hygenist and she was AWESOME!! Love Heather at the front desk too!! —    (Patient since Wed Jan 31 00:00:00 MST 2001)

Nichole was my hygenist and she was AWESOME!! Love Heather at the front desk too!!


StarStarStarStarStar We recently moved to Portland from Chicago. Your dental practice was highly recommended —    (Patient since Tue Dec 08 00:00:00 MST 2015)

We recently moved to Portland from Chicago. Your dental practice was highly recommended. You exceeded our expectations! Your staff was professional and caring. My hygienist gave me an amazing dental cleaning and Dr. Montrose's examination was quite thorough and he answered all my concerns. Looking forward to my next appt.


StarStarStarStarStar This was my initial visit with Dr. Montrose —    (Patient since Tue Dec 08 00:00:00 MST 2015)

This was my initial visit with Dr. Montrose. I was very impressed with the staff from the minute I walked in the door. Your front desk was gracious and welcoming. My hygienist was extremely thorough and professional. She explained everything she was doing. Dr. Montrose listened to all my concerns and made me feel very comfortable. I am thrilled that I found such an outstanding dental practice!!


StarStarStarStarStar Your team is awesome! Your Dentists and staff are consistently pleasant and professional, even... —    (Patient since Wed Dec 13 00:00:00 MST 2000)

Your team is awesome! Your Dentists and staff are consistently pleasant and professional, even when they encounter sensitive and uneasy patients. :)


StarStarStarStarStar In all my 75 years with only four dentists I have never received this level of care —    (Patient since Wed Apr 22 00:00:00 MDT 2015)

In all my 75 years with only four dentists I have never received this level of care. It has been excellent! Thank you much.


StarStarStarStarStar It was great getting an A+ on keeping my teeth clean from Dr. Dotson —    (Patient since Fri Dec 23 00:00:00 MST 2011)

It was great getting an A+ on keeping my teeth clean from Dr. Dotson. However, there are too many reminder emails and texts sent prior to an appointment. One of each is more than sufficient.


StarStarStarStarStar Great care! Not fond of background "music/noise" piped throughout the facility.  —    (Patient since Wed Nov 11 00:00:00 MST 2015)

Great care! Not fond of background "music/noise" piped throughout the facility.


StarStarStarStarStar Top notch service, thank you. —    (Patient since Wed Nov 27 00:00:00 MST 2002)

Top notch service, thank you.


StarStarStarStarStar Hygienist, Vanessa, did a fantastic job!  —    (Patient since Tue Apr 29 00:00:00 MDT 2014)

Hygienist, Vanessa, did a fantastic job!


StarStarStarStarStar Your entire staff was over-the-top crazy good! From walking into the building, checking in at the... —    (Patient since Wed Nov 25 00:00:00 MST 2015)

Your entire staff was over-the-top crazy good! From walking into the building, checking in at the front desk, Mariam taking all those x-rays, to meeting with Dr. Dotson. I have a big mouth (only in conversation), so I will tell EVERYONE I know who's looking for a dentist how fabulous your office and staff truly are! I was referred to you by Vickie Hrehocik, so now I owe her a dinner too!! It had been 3 years since I'd seen any dentist; I'm not going to lie, I was pretty scared to find out the damage. Not only did Mariam and Dr. Dotson calm my fears, I actually was excited to get back in there and get it all done! I'm definitely drinking your "kool-aid"!! (I think I told Dr. Dotson that I loved her within the first 20 mins of our meeting...that's not weird or inappropriate at all, right? I'm sure you get that a lot!) Thanks for making my trip to the dentist a great experience. Cheers!


StarStarStarStarStar Everyone is very friendly and patient in explaining my options —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

Everyone is very friendly and patient in explaining my options


StarStarStarStarStar General check up and Cleaning —    (Patient since Mon Dec 20 00:00:00 MST 2010)

My visit was for a general check up and cleaning. Everything went excellent and your hygienist (Lorie) did and excellent job; I look forward to seeing her on my next visit.


StarStarStarStarStar I believe you are the best. —    (Patient since Wed Jul 15 00:00:00 MDT 2009)

I believe you are the best.


StarStarStarStarStar Vanessa is terrific —    (Patient since Tue Nov 26 00:00:00 MST 2002)

Vanessa continues to teach me new ways of being more effective with my dental care. Today, she introduced me to the product called "SuperFloss". It is terrific. I am an enthusiastic user from here on out. Thank you.


StarStarStarStarStar It was inconvenient and frustrating to fill out the initial registration on the iPad —    (Patient since Thu Nov 05 00:00:00 MST 2015)

It was inconvenient and frustrating to fill out the initial registration on the iPad. You already had much of the info. I felt that I was providing the same info in several places repeatedly rather than having the previously filled-out data populate these new fields. Other then that, the visit was outstanding in every respect.


StarStarStarStarStar Top notch service —    (Patient since Wed Jul 17 00:00:00 MDT 2013)

I absolutely hate getting my teeth cleaned but you guys make it a joy. As long as you're in business you're getting my business.


StarStarStarStarStar I really appreciate being able to get in and out on a schedule, like during my lunch hour —    (Patient since Wed Apr 28 00:00:00 MDT 2004)

I really appreciate being able to get in and out on a schedule, like during my lunch hour. thank you!


StarStarStarStarStar excellence is always appreciated and respected.thankswade —    (Patient since Thu Feb 09 00:00:00 MST 2012)

excellence is always appreciated and respected. thanks wade


StarStarStarStarStar Good explanation about my jaw bone clicking sounds and its causes and some simple remedies to... —    (Patient since Tue Sep 17 00:00:00 MDT 2002)

Good explanation about my jaw bone clicking sounds and its causes and some simple remedies to reduce this clicking. Also it was good to know that some of my jaw muscle swelling may have been caused by using the wrong night guard insert device.


StarStarStarStarStar Your staff always does a great job. Especially my dental hygienist . —    (Patient since Wed May 06 00:00:00 MDT 2009)

Your staff always does a great job. Especially my dental hygienist .


StarStarStarStarStar I have always had a great experience here! —    (Patient since Wed Jan 07 00:00:00 MST 2009)

I have always had a great experience here!


StarStarStarStarStar bill of services  —    (Patient since Thu Oct 29 00:00:00 MDT 2015)

I didn't think of it at the time of payment, but it would have been nice to see an itemized list of what I'm paying for and how the total payment due is calculated, basically a bill of services. I was told one price, which I challenged because I was quoted a much lower price, and then the price was changed. I still don't quite know if it was correct or not.


StarStarStarStarStar It feels like there is a good vibe at the front desk now —    (Patient since Thu Feb 14 00:00:00 MST 2008)

It feels like there is a good vibe at the front desk now. Heather is always professional and caring (my favorite) and I finally feel like there are some other front desk staff that are also trying to live up to the same standard.


StarStarStarStarStar Everyone treats me great  —    (Patient since Wed Nov 05 00:00:00 MST 2008)

Everyone treats me great


StarStarStarStarStar Very happy with this cleaning. Laurie had enough time to do a great and thorough deep cleaning —    (Patient since Wed Oct 28 00:00:00 MST 1998)

Very happy with this cleaning. Laurie had enough time to do a great and thorough deep cleaning


StarStarStarStarNo Star 1st smooth temp crown shattered when bit down in office —    (Patient since Wed Nov 16 00:00:00 MST 2005)

1st smooth temp crown shattered when bit down in office. 2nd handmade crown is very rough, bulbous inside, huge gap at back catching big food, highly irritating for 2 weeks while I wait. Outside gums really hurt after taking off rest of broken crown-three days now. This is my 2nd crown in 3 weeks, so I know how much better this should be. What went wrong beside porcelain crown sheering off?


StarStarStarStarStar Excellent treatment from everyone! Thank You! —    (Patient since Wed May 27 00:00:00 MDT 2009)

Excellent treatment from everyone! Thank You!


StarStarStarStarStar I routinely have Lori take care of me and she does a GREAT job —    (Patient since Wed Oct 25 00:00:00 MDT 2000)

I routinely have Lori take care of me and she does a GREAT job. She takes time and explains what is good and bad. This time it was all good.


StarStarStarStarStar Lori is such a wonderful dental hygienist —    (Patient since Thu Jun 12 00:00:00 MDT 2003)

Lori is such a wonderful dental hygienist. She is thorough and does an excellent job in cleaning my teeth. She is very professional, knowledgeable and friendly, too. I always know I will have quality work performed when I see her.


StarStarStarStarStar Thank you for always making me feel welcome —    (Patient since Thu Nov 01 00:00:00 MDT 2012)

Thank you for always making me feel welcome. While the dentist isn't my favorite, being able to have a hot wax treatment for my hands was super fun. My husband needs some major work done so hearing about the nucalm program is helping me convince him to get it done. Dr Alan has seen me twice and made me feel so comfortable. Having had more than my fair share of dental work done, it's nice knowing he really cares about what's right for me. The communication and patience level with this practice is unreal. I work in an industry that is very customer related and I take the service I get very seriously, and you guys are the best!


StarStarStarStarStar Debbie was very thurough  —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

Debbie was very thorough and informative. My teethe were a little sore that night, but fine the next day. I appreciated the time Dr. Montrose spent with me and talking about my unique problem Also, I was very impressed with Renee at the front desk, who made me more aware about insurance and financial options. Also, I was surprised about her knowledge about my BMS Disease from her past dental job. I asked her to follow up with Dr. Montrose and to see if he thought it would be helpful for me to see this Dr. in the future. Overall, I thought the whole staff was professional and caring.


StarStarStarNo StarNo Star I thought I would be treated by Dr Dodson, my usual dentist —    (Patient since Tue Oct 05 00:00:00 MDT 1999)

I thought I would be treated by Dr Dodson, my usual dentist. Different hygienist, she was fine and good, but it is nice to know. When the dentist came in to the cubicle behind me so I could not seen. I was telling my issues and then I hear a voice I don't know and don't expect. I think it important to know who is treating me.. Jean


StarStarStarStarStar the hygienist was SO SWEET! I was really nervous about having a root canal and she was just... —    (Patient since Mon May 18 00:00:00 MDT 1998)

the hygienist was SO SWEET! I was really nervous about having a root canal and she was just wonderful to me. Sorry I dont' remember her name but you can check, I'm sure.


StarStarStarStarStar Professional and friendly office -Heather and Cory were very caring and compassionate and helpful —    (Patient since Thu Oct 15 00:00:00 MDT 2015)

Professional and friendly office -Heather and Cory were very caring and compassionate and helpful. Dr Jeremy is so gentle, caring, and compassionate. I will recommend him to my friends and family as needs arise. Thank you for taking care of me with my special circumstances. You are one of a kind and very special.:)


StarStarStarStarStar Fantastic experience. Great communication, outstanding work, no pain. THANK YOU —    (Patient since Fri Jan 09 00:00:00 MST 2015)

Fantastic experience. Great communication, outstanding work, no pain. THANK YOU


StarStarStarStarStar You are all so very kind and professional —    (Patient since Fri Aug 02 00:00:00 MDT 2002)

You are all so very kind and professional. I have been coming there now for about 25 years, and do not plan on going anywhere else. Thank you so much


StarStarStarStarStar Excellent —    (Patient since Thu Mar 27 00:00:00 MDT 2014)

Katie is excellent with kids.


StarStarStarStarStar Emergency Apt —    (Patient since Mon Jan 06 00:00:00 MST 2003)

I needed an emergency appointment, called a little after 9am and was in the chair at noon. Thanks SNW


StarStarStarStarStar Reduce traffic on a rainy morning so I'm not late! :) —    (Patient since Tue Oct 23 00:00:00 MDT 2001)

Reduce traffic on a rainy morning so I'm not late! :)


StarStarStarStarNo Star I was disappointed in my visit on 10/6 —    (Patient since Fri Aug 09 00:00:00 MDT 2013)

I was disappointed in my visit on 10/6. The hygienist did not explain what she was doing and she was very aggressive with the cleaning. She wet my face twice(up to my forehead)and never said she was sorry. When she walked me out to the lobby area, she never said good-bye, or anything! Dr. Dotson is always wonderful!! She explains what she is going to do and just makes you feel relaxed.


StarStarStarStarStar The visit took a long time due to the fact that one of the other dentists was out —    (Patient since Tue Nov 19 00:00:00 MST 2013)

The visit took a long time due to the fact that one of the other dentists was out. I know that this happens occasionally, but 3 out of the 4 times I have come in for an appointment, I've ended up staying at least an hour longer than expected.


StarStarStarStarStar Laurie did her usual excellent job. And look, Ma, no cavities!!! —    (Patient since Wed Aug 16 00:00:00 MDT 2006)

Laurie did her usual excellent job. And look, Ma, no cavities!!!


StarStarStarStarStar 9/29/15 appt.  —    (Patient since Tue Jan 22 00:00:00 MST 2013)

All aspects of appt. were very good.


StarStarStarStarStar You all were wonderful and patient with my children thank you! —    (Patient since Wed Jan 28 00:00:00 MST 2009)

You all were wonderful and patient with my children thank you!


StarStarStarNo StarNo Star I prefer my regular hygienist —    (Patient since Wed Feb 04 00:00:00 MST 2004)

I prefer my regular hygienist


StarStarStarStarStar Great visit - can't wait to get the smile I always wanted —    (Patient since Tue Sep 22 00:00:00 MDT 2015)

Great visit - can't wait to get the smile I always wanted


StarStarStarStarStar I can't ever than Dr Dotson and her staff for what they have done for my dental health —    (Patient since Thu Jun 01 00:00:00 MDT 2006)

I can't ever than Dr Dotson and her staff for what they have done for my dental health. They are all wonderful especially Dr. Dotson!!!


StarStarStarStarStar Time For A New Crown —    (Patient since Tue Jan 31 00:00:00 MST 2012)

Dr. Jeremy and his assistant were excellent! It was my first major dental work in 7 years (aside from routine cleanings). The process to remove my old crown and replace it with a temporary crown (part 1 of 2 appts) was painless. I was SO pleased! The office was very busy when I was at the counter paying my bill. I want to praise the front desk staff who were so professional & pleasant when I was both checking in & out! There was a female client who was behind me as I was leaving, and she was so rude & disrespectful to the staff. She made a scene in front of everyone, and the staff handled her and the situation so well. KUDOS TO ALL!


StarStarStarStarStar My experience could not have been better —    (Patient since Mon Sep 14 00:00:00 MDT 2015)

My experience could not have been better. As a new patient, I felt very relaxed and that my concerns and questions were important.


StarStarStarStarStar Treatment with a sense of humor —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

OOP! Broke a crown, must be replaced, going out of town in a week......and new crown was ready on time.Thank-you


StarStarStarNo StarNo Star Things are good: 1. Dr —    (Patient since Tue Apr 27 00:00:00 MDT 1999)

Things are good: 1. Dr. Montrose agreed to take on and treat my acute tooth ache issue on the first visit 2. Dr. Jeremy provided good follow up treatment for root canal Things need improvement: 1. The first treatment was in a haste and not complete, causing 2 additional follow up treatment to complete clean up on the initial root canal 2. The above caused much unnecessary pain in between, x-Rays,shots, etc. 3. I do appreciate the final end result.


StarStarStarStarStar Thank you for fitting me in so quickly! —    (Patient since Wed Dec 13 00:00:00 MST 2000)

Thank you for fitting me in so quickly!


StarStarStarStarStar The person who checked me in was so helpful, patient and wonderful —    (Patient since Tue Sep 01 00:00:00 MDT 2015)

The person who checked me in was so helpful, patient and wonderful. Amy, the hygienist who did my cleaning was SO amazing! I literally almost fell asleep during my cleaning and I had gone in really anxious about it! Everyone was so great, I would recommend everyone to visit Smiles NW if they're in need of dental care!


StarStarStarStarStar I can not now think of any service improvements to my most recent visit. —    (Patient since Tue Sep 17 00:00:00 MDT 2002)

I can not now think of any service improvements to my most recent visit.


StarStarStarNo StarNo Star I'm having trouble with the billing —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

I'm having trouble with the billing. I don't understand why you don't wait to send a bill and collect money after insurance has paid. I have never gone to a place where I get a bill and am expected to pay when you don't know for sure what will be covered. I have double coverage through MODA and I received a bill that didn't make sense and then was told it was not really what I owed. I'm still not clear on the situation but Lisa is working on it.


StarStarStarStarStar Delta Dental Grievance Filed —    (Patient since Wed Aug 12 00:00:00 MDT 2015)

Below is the grievance filed with Delta Dental Claim #20152376077133, Date of Service 8/24/15, Smiles Northwest, Dr. Montrose. Went for initial exam and cleaning. They took photos of my teeth (said because they are thorough, I thought they were going to use them to upsell me), then did a full mouth x-ray. We discussed if the x-rays were covered under my plan, and they told me they were. When I went to check out, the girl at the front desk told me I owed $88 for the X-rays. I told her that they told me they were covered under my plan. She said they were a Premier provider. I asked about the allowed amount, and she did not know how to reply. She then said they would submit the claim and bill for difference. I looked at my claim today (online), and there is a $77.00 patient responsibility. I then called Delta Dental customer service, and was told it was for the photographs, which they billed for. At no time, did they even hint that there would be a charge for the photos. This is so underhanded, and I am so angry, that I cannot think straight. You need to know what these people are doing. I will pay them, but will never go back. Cynthia Ryan


StarStarStarStarStar Not so pleased this time. —    (Patient since Wed Jul 01 00:00:00 MDT 2009)

Generally my experience with Smiles Northwest has been very good. This time I had a hygienist who kept going over the same teeth over and over again. I couldn't tell if she was ever going to be done. She polished and then continued to clean again. Also, a piece of equipment wasn't working (water was not coming out of the tool). She kept fiddling with it without reaching out for quick help. When she finally gave up and called for help, it was fixed within seconds. I schedule very early appointments so that I can get back to work as quickly as possible and this was not quick by any means.


StarStarStarStarStar Fantastic as usual!! Love Stacey, Dr. Alan Montrose and Heather. So good to see some familiar face —    (Patient since Thu Jun 12 00:00:00 MDT 2003)

Fantastic as usual!! So nice to see Stacey, Heather and Dr. Alan Montrose. They are the best! Good to see some familiar faces amongst all of the new faces!


StarStarStarStarStar Good dental visit —    (Patient since Tue May 25 00:00:00 MDT 2004)

The staff at Smiles NW is always professional and courteous. Debbi is very thorough as a hygienist. This is the most beautiful dental office I have seen anywhere.


StarStarStarStarStar Good dental visit —    (Patient since Tue May 25 00:00:00 MDT 2004)

The staff at Smiles N.W. is very professional and courteous. Debbi is very thorough as a hygienist. The office is the most beautiful dental office I have seen anywhere.


StarStarStarStarStar Dr. A —    (Patient since Mon Aug 17 00:00:00 MDT 2015)

Dr. A. Montrose was very reassuring and did a great job of explaining exactly what needs to be done and why.


StarStarStarStarStar I took an earlier appointment that worked out well. —    (Patient since Tue Nov 30 00:00:00 MST 2010)

I took an earlier appointment that worked out well.


StarStarStarStarStar It would be helpful if the hygienist talked to you as she is doing your traditional cleaning appt —    (Patient since Mon Aug 28 00:00:00 MDT 2000)

It would be helpful if the hygienist talked to you as she is doing your traditional cleaning appt. Words of encouragement, what she is seeing, things to know, anything new happening etc. Maybe she is so focused on her work that it would be a distraction for her to talk to you. It would be comments, nothing asking for a response because that would be too hard with your mouth wide open. Aside from that, my hygienist is fantastic!!!


StarStarStarStarStar I was told when I checked out I had a balance of $5 —    (Patient since Mon Apr 01 00:00:00 MST 2002)

I was told when I checked out I had a balance of $5.00 I was told that over the last 5 visits (2 1/2 years) that there was a balance of $1.00 from each visit & the total was now $5.00 I had never received a bill or had a bill showing a balance forward. I paid the $5 but did not receive a receipt for it. I thought this was very unusual.


StarStarStarStarStar JBrown —    (Patient since Fri Jul 03 00:00:00 MDT 2015)

I'm so glad I was referred to you, my experience with your office (Dr. and staff) was amazing!


StarStarStarStarStar Service was great. Thankyou —    (Patient since Thu Aug 13 00:00:00 MDT 2015)

Service was great. Thankyou


StarStarStarStarStar Smiles Northwest is the best!!! —    (Patient since Thu Jun 01 00:00:00 MDT 2006)

I would recommend Smiles Northwest to everyone. The care, experience and affordability is the best dental care I have ever had. Thank you!


StarStarStarStarStar Other than my mouth overflowing 5 times it was great!! —    (Patient since Tue Jan 27 00:00:00 MST 2009)

Other than my mouth overflowing 5 times it was great!!


StarStarStarStarStar I love the care I receive from you all. Thank you  —    (Patient since Wed Jun 02 00:00:00 MDT 2004)

I love the care I receive from you all. Thank you


StarStarStarStarStar Free WiFi in the lobby would be a nice touch —    (Patient since Fri Jan 10 00:00:00 MST 2014)

Free WiFi in the lobby would be a nice touch. Just wish SNW was a Washington Dental PREFERRED PROVIDER, rather than a Premiere.


StarStarStarStarStar The hygenist was helpful and we discussed the next step, and the challenges from knee replacement... —    (Patient since Tue May 05 00:00:00 MDT 2009)

The hygenist was helpful and we discussed the next step, and the challenges from knee replacement surgery. Both Drs Montrose are wonderful!


StarStarStarStarStar Heather greeted each and everyone of us at 1:50pm when opening the doors —    (Patient since Wed Jun 07 00:00:00 MDT 2000)

Heather greeted each and everyone of us at 1:50pm when opening the doors. Then a quick response that Laura (?) would be with me shortly. It is nice to be kept in the loop. The technician was excellent and answered some questions I had and very pleasant and thorough! Super visit, thanks


StarStarStarStarNo Star Overall a great visit —    (Patient since Wed Feb 02 00:00:00 MST 2005)

Really appreciate the welcoming environment.


StarStarStarStarStar The only issue at all was the amount of time allowed for my visit —    (Patient since Wed Oct 28 00:00:00 MST 1998)

The only issue at all was the amount of time allowed for my visit. I have been a patient for 15+ years and you guys have always given me extra time for my cleanings due to challenges with my sensitive teeth. I was informed during this visit that I could not have that much time and we had to RUSH through...kind of scares me a little as that is exactly what Willamette Dental had started doing back in the day....and that is when I started having trouble and found you guys!


StarStarStarStarStar I can never think of anything that you could do to make people feel appreciated when in your... —    (Patient since Thu Nov 18 00:00:00 MST 1999)

I can never think of anything that you could do to make people feel appreciated when in your office.


StarStarStarStarStar No improvement, but I appreciate Vanessa and her professionalism! —    (Patient since Mon Oct 20 00:00:00 MDT 2003)

No improvement, but I appreciate Vanessa and her professionalism!


StarStarStarStarStar Great experience and wonderful personnel always a pleasure to deal with —    (Patient since Mon Dec 20 00:00:00 MST 2010)

Great experience and wonderful personnel always a pleasure to deal with. Oh yes, excellent dental care.


StarStarStarStarStar I love Dr. Dotson. I'm also very anxious to have dental work done —    (Patient since Tue Feb 18 00:00:00 MST 2003)

I love Dr. Dotson. I'm also very anxious to have dental work done. After years of coming to this office, I know I am sit back and trust that she will do what's best to avoid pain and discomfort which helps alleviate my nervousness.


StarStarStarStarStar Wonderful staff and doctor's, thank you all and may GOD always bless each one of you —    (Patient since Tue Jan 14 00:00:00 MST 2003)

Wonderful staff and doctor's, thank you all and may GOD always bless each one of you. Keep up the excellent work. Warm Regards Alicia Stoll


StarStarStarStarStar The best! Professional and very friendly staff. The facility is modern, clean and comfortable. —    (Patient since Thu May 16 00:00:00 MDT 2002)

The best! Professional and very friendly staff. The facility is modern, clean and comfortable.


StarStarStarStarStar Everyone is great and I am always comfortable and welcome. —    (Patient since Mon Mar 30 00:00:00 MDT 2009)

Everyone is great and I am always comfortable and welcome.


StarStarStarStarStar It went better than I expected. Great team you have —    (Patient since Wed Apr 22 00:00:00 MDT 2015)

It went better than I expected. Yoou have great team. I am very happy that Emily Longoria refered me. I have a smiles for you all!


StarStarStarStarStar Very professional —    (Patient since Wed Apr 22 00:00:00 MDT 2015)

Very professional. Staff was personable, capable and we got done sooner than expected.


StarStarStarStarStar Lori is a wonderful hygienist! —    (Patient since Tue Feb 16 00:00:00 MST 1999)

Lori is a wonderful hygienist!


StarStarStarStarStar Everyone was so nice, helpful and knowledgeable! Thank you! —    (Patient since Mon Jul 27 00:00:00 MDT 2015)

Everyone was so nice, helpful and knowledgeable! Thank you!


StarStarStarStarStar six month cleaning  —    (Patient since Thu Dec 13 00:00:00 MST 2001)

Excellent service as always.


StarStarStarStarStar Because of the care and training I've received from Jean my check ups have gotten better and... —    (Patient since Fri Dec 23 00:00:00 MST 2011)

Because of the care and training I've received from Jean my check ups have gotten better and better.


StarStarStarStarStar  —    (Patient since Thu May 29 00:00:00 MDT 2014)

A really awesome dental practice. Everyone there is the best of the best.


StarStarStarStarStar I always request Laurie, (Lori?) as my hygienist —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

I always request Laurie, (Lori?) as my hygienist. She is excellent, prompt, and probably best of all--congenial. We prefer to have Dr. Dotson then do a dental check following our teeth cleaning and schedule it that way. Is there some way the office staff can look even a week ahead to let us know if Dr. Dotson isn't going to be in on our scheduled day and we can reschedule? We really don't want to make two trips to Smiles NW so we can have a teeth cleaning one day and Dr. Dotson check on a completely different second trip. I mean REALLY--this is peak Golf season.....time for only one visit seems a reasonable request.


StarStarStarStarStar Your staff is very professional and the best I have gone to. —    (Patient since Tue Jun 09 00:00:00 MDT 2015)

Your staff is very professional and the best I have gone to.


StarStarStarStarNo Star I'm a new patient —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

I'm a new patient. I've had the same dentist for 30+ years (one who had not upgraded and kept up with new services) so I appreciate all the services/products you have. However, I did not appreciate being asked by the dental assistant if I was interested in Invisalign first thing after my cleaning. I hadn't even met the dentist, had X-rays, had an evaluation, etc.... yet I was being up-saled on brace and an August 'special'? Oh and I don't need braces so why would I spend thousands of dollars? Other than that one road bump, my experience was great! I would just work on finding a balance between pushing product and making the patient feel like more than an opportunity to make more money.


StarStarStarStarStar Katy outstanding as always.. —    (Patient since Tue May 25 00:00:00 MDT 1999)

Katy outstanding as always... cant remember the name of the one helping Dr Montrose for my procedure but she was as well... made me relax...hate getting the drill!!!


StarStarStarStarStar Appointment scheduling area iffy —    (Patient since Fri Aug 01 00:00:00 MDT 2008)

High quality dental work.


StarStarStarStarStar Always a pleasure to come in for cleanings. Keep up the great work! —    (Patient since Mon Jun 15 00:00:00 MDT 2009)

Always a pleasure to come in for cleanings. Keep up the great work!


StarStarStarStarStar Good work! Thanks for the discount! —    (Patient since Thu Aug 13 00:00:00 MDT 2009)

Good work! Thanks for the discount!


StarStarStarStarStar X I do believe that I am owed a Starbucks Coffee card for the late call and the long wait I had to... —    (Patient since Wed Sep 15 00:00:00 MDT 1999)

X I do believe that I am owed a Starbucks Coffee card for the late call and the long wait I had to endure.


StarStarStarStarStar Nice experience (for a dentist cleaning visit) —    (Patient since Mon Feb 16 00:00:00 MST 2015)

Nice experience (for a dentist cleaning visit). Would like better (more soothing) background music.


StarStarStarStarStar Thank you Katie Cottet! Wish I could have you clean my teeth one a week!  —    (Patient since Mon Jan 16 00:00:00 MST 2006)

Thank you Katie Cottet! Wish I could have you clean my teeth one a week!


StarStarStarStarStar I'm so impressed with my hygienist. She is so gentle! —    (Patient since Mon Jan 26 00:00:00 MST 2009)

I'm so impressed with my hygienist. She is so gentle!


StarStarStarStarStar Very Pleased with our Choice of Smiles NW —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

In relocating to a new city, it's difficult to find service providers who meet the needs and expectations of a family. With Smiles NW, I know that we made the right choice. What a wonderful place - my children LOVED their visit! I was very pleased with the service that they had as well as my own.


StarStarStarStarStar I am always pleased with the quality and professional spirit of the staff at Smiles Northwest —    (Patient since Mon Sep 10 00:00:00 MDT 2012)

I am always pleased with the quality and professional spirit of the staff at Smiles Northwest. Thank you all for what you do each day.


StarStarStarStarStar YOU OFFER EXCELLENT CUSTOMER SERVICE, WITH CARING STAFF. I AM DELIGHTED, I FOUND YOU —    (Patient since Tue Feb 03 00:00:00 MST 2015)

YOU OFFER EXCELLENT CUSTOMER SERVICE, WITH CARING STAFF. I AM DELIGHTED, I FOUND YOU. THANK YOU, FOR YOUR PATIENCE & CARE.


StarStarStarStarStar I can honestly say that they are truly the best ! the way they explained every little step prior... —    (Patient since Tue Dec 18 00:00:00 MST 2012)

I can honestly say that they are truly the best ! the way they explained every little step prior to my procedure. And what I loved most is how they were looking out for my best interest and not necessarily what would make them more money! Thank you again Dr. Jodi Dotson and your team.


StarStarStarStarStar Service was great awesome dentist. She was very gentle and welcoming —    (Patient since Fri Nov 07 00:00:00 MST 2008)

Service was great awesome dentist. She was very gentle and welcoming. They did very good and they were very attentive to my needs!


StarStarStarStarStar My experience has always been first class! —    (Patient since Tue Nov 04 00:00:00 MST 2008)

My experience has always been first class!


StarStarStarStarStar Great service —    (Patient since Tue Oct 01 00:00:00 MDT 2013)

Great service, thankful I didn't have to hear another recommendation about invisaline. Will continue coming back and referring others to the company since the sales pitch it limited compared w other dentistry companies.


StarStarStarNo StarNo Star Dr. Alan Montrose and I go back 22 years, and he provides great dental care —    (Patient since Thu Jul 17 00:00:00 MDT 2003)

Dr. Alan Montrose and I go back 22 years, and he provides great dental care. I'm a loyal client, but I think your prices have gone through the roof. JW


StarStarStarStarStar I am one happy person!! —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

I saw Dr. Alan Montrose recently for a decades old TMJ problem and FINALLY, I found the person who clearly understood my pain issues and after only a handful of visits, I am now pain free. And I do not "write" that lightly - I am very serious! My last appt. was this past Tuesday, 6/23/15. I will only need to go back if something bothers me etc. Honestly, I shook his hand good-bye but really wanted to give him one big hug. Thanks to all of you at SMILES NORTHWEST! Lisa


StarStarStarStarStar It was sweet and short fix, thank you. —    (Patient since Tue Jun 12 00:00:00 MDT 2007)

It was sweet and short fix, thank you.


StarStarStarStarStar Great Visit! —    (Patient since Mon Jan 04 00:00:00 MST 1999)

Great Visit! Always nice to see the crew! Lori is the best! Heather is a super star and Dr. Montrose is a wonderful dentist. Thanks again!


StarStarStarStarStar  —    (Patient since Mon Dec 02 00:00:00 MST 2002)

Lori was great --as always.


StarStarStarStarStar Loved the suggestion to deal with my dental anxiety! —    (Patient since Wed Nov 05 00:00:00 MST 2003)

Loved the suggestion to deal with my dental anxiety!


StarStarStarStarStar you all do very good work. Friendly but always professional. Lori is great! —    (Patient since Tue Feb 24 00:00:00 MST 2009)

you all do very good work. Friendly but always professional. Lori is great!


StarStarStarStarStar Everything was great! The only negative thing I'd like to mention is that I have had to wait for... —    (Patient since Wed Mar 21 00:00:00 MDT 2007)

Everything was great! The only negative thing I'd like to mention is that I have had to wait for 30 minutes past my scheduled appointment time to be seen the last few times I have been there.


StarStarStarStarStar Keep all the good works! —    (Patient since Fri Aug 12 00:00:00 MDT 2011)

My hygienist Lori is always great. Looking forward to see her every 6 months. My dentist has the most gentle hands ever. I don't want more fillings or crowns but if I ever need, must be from Dr Jodi. Office girls are always helpful, never push insurance works to patients which is the most favorite thing at Smile NW.


StarStarStarStarStar Always excellent treatment the minute I walk in the door; until the minute I leave. —    (Patient since Tue Nov 20 00:00:00 MST 2001)

Always excellent treatment the minute I walk in the door; until the minute I leave.


StarStarStarStarStar The receptionist was eating her lunch at the front desk. —    (Patient since Thu Nov 03 00:00:00 MDT 2011)

The receptionist was eating her lunch at the front desk.


StarStarStarStarStar Amy is the BEST .... Glad she came back  —    (Patient since Tue Jun 04 00:00:00 MDT 2013)

Amy is the BEST .... Glad she came back


StarStarStarStarStar My visits are always positive experiences. —    (Patient since Mon Feb 23 00:00:00 MST 2009)

My visits are always positive experiences.


StarStarStarStarStar You have been my best option for dental care for about 20 years —    (Patient since Tue Feb 03 00:00:00 MST 2009)

You have been my best option for dental care for about 20 years. I viewed you as a trusted dental provider. Still, this last visit I had to ask about some lower bone growth (not sure that I'm using the correct terminology). I was told this was do to me grinding my teeth. I don't recall this being mentioned to me in my prior periodic bi-annual visits. Regardless, it was recommended that I should have some kind of guard to prevent future 'growth' of bones/materal due to grinding and that my insurance would be consulted for cost. After a 1 month time frame, I contacted your offices. I was told that I would receive some type of notification. This was about 2 weeks ago. Regardless of any mistakes in house, shouldn't you have notified me? I'm concerned about the change in service after all of these years.


StarStarStarStarStar Vanessa was fantastic as usual. —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

Vanessa was fantastic as usual.


StarStarStarStarStar I love you guys!!! You all make going to the dentist something I look forward too, and trust me I... —    (Patient since Thu Mar 20 00:00:00 MDT 2014)

I love you guys!!! You all make going to the dentist something I look forward too, and trust me I have in the past really dreaded it.


StarStarStarStarStar I had to ask several times for clarification on the charges —    (Patient since Fri Oct 18 00:00:00 MDT 2013)

I had to ask several times for clarification on the charges. No payment options have ever been mentioned to me on any visit.


StarStarStarStarStar Debbie Montrose is excellent and takes good care of my teeth - both of them :-) —    (Patient since Tue Nov 05 00:00:00 MST 2002)

Debbie Montrose is excellent and takes good care of my teeth - both of them :-)


StarStarStarStarStar My husband and I are considering switching dentists, not because we don't like the service, but... —    (Patient since Wed Sep 28 00:00:00 MDT 2011)

My husband and I are considering switching dentists, not because we don't like the service, but because your services always cost more than our insurance covers. We've asked about this and were told you provide "value-added" services. To be honest, we're not buying. We wish you'd reconsider this practice.


StarStarStarStarStar I was given several options to spend a lot of money —    (Patient since Wed May 27 00:00:00 MDT 2015)

I was given several options to spend a lot of money. I had to really force my opinion to not have extra Xrays taken that I didn't believe were necessary. At first the hygienist couldn't find my Xrays even though I knew that they had been sent over by my past dentist's office. This felt more like a money making opportunity to me than a dental care tool.


StarStarStarStarStar Laurie (hygienist is always wonderful) and I love Dr Dodson. They are both so caring. —    (Patient since Tue Feb 03 00:00:00 MST 2009)

Laurie (hygienist is always wonderful) and I love Dr Dodson. They are both so caring.


StarStarStarStarNo Star My appointment was originally scheduled for 3 pm, but was changed to 2 pm the week of the... —    (Patient since Tue Sep 30 00:00:00 MDT 2014)

My appointment was originally scheduled for 3 pm, but was changed to 2 pm the week of the appointment (I had already confirmed the first time). When I called to check in no one was able to tell me and did not think it had been changed. this is important to me as it required me to further adjust my work schedule.


StarStarStarStarStar Andy! —    (Patient since Thu Jun 28 00:00:00 MDT 2012)

Excellent service as usual !!


StarStarStarStarStar Exceptional —    (Patient since Tue Feb 27 00:00:00 MST 2001)

I was late getting to my appointment. I needed to get my denture re-fitted. My work meeting went over time & caused me to arrive late to my appointment. I was still greeted warmly & with understanding. I am always given the warmest and best care. There is no way I would go anyplace else for my dental care.


StarStarStarStarStar When I was leaving my appointment, the receptionist asked me how I planned to pay my balance —    (Patient since Wed Dec 03 00:00:00 MST 2014)

When I was leaving my appointment, the receptionist asked me how I planned to pay my balance. I informed her that I had taken care of my balance and that I was not aware of any additional fees that needed to be paid. I do have to say that she was very professional on how she handled the conversation and told me not to worry and that we would wait for my insurance to clear. The only other comment is that I did have to wait this time more that any other past appointments. I did appreciate the fact that the dental assistance checked in and apologize and gave me an idea of how long my wait would be. I so appreciate the communication. I also appreciate the personal touch that Dr. Dotson added. She always makes you feel valued and important as a patient.


StarStarStarStarStar I came in early and got started right away.  —    (Patient since Thu Jun 07 00:00:00 MDT 2012)

I came in early and got started right away.


StarStarStarStarStar As always, as pleasant of an experience as it can be for a dental visit —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

As always, as pleasant of an experience as it can be for a dental visit. You guys have been great since day one (except for the $100 I was charged for last year missing an appointment when the snowstorm hit). Thank you!


StarStarStarStarStar I always look forward to my dental appointments because of your Great Customer Service! Thank... —    (Patient since Tue Jan 14 00:00:00 MST 2003)

I always look forward to my dental appointments because of your Great Customer Service! Thank you for all your kindness and everyone's beautiful smiles.


StarStarStarStarStar Love going to this dentist!! —    (Patient since Thu Apr 28 00:00:00 MDT 2011)

They are all so nice and professional!


StarStarStarStarStar Very clear and honest approach.  —    (Patient since Thu Jul 12 00:00:00 MDT 2012)

I always feel welcomed when I walk in. Very clear and honest approach on what needs to be done. The follow thru on what to do next is great.


StarStarStarStarStar GREAT experience! Love that I am here! —    (Patient since Fri Jan 09 00:00:00 MST 2015)

GREAT experience! Love that I am here!


StarStarStarStarStar Funny...we actually enjoy going to the dentist.  —    (Patient since Wed Apr 19 00:00:00 MDT 2006)

Funny...we actually enjoy going to the dentist.


StarStarStarStarStar Beautiful office and great friendly smiles throughout —    (Patient since Thu Dec 12 00:00:00 MST 2013)

Beautiful office and great friendly smiles throughout. I like the educational piece that is added to each step. You would think I knew everything about flossing but apparently that was not the case! Thanks!


StarStarStarStarStar I like it here, everyone is nice.  —    (Patient since Wed Apr 03 00:00:00 MDT 2013)

I like it here, everyone is nice.


StarStarStarStarStar I appreciate being worked in so quickly. Thanks for the timeliness. —    (Patient since Tue Feb 03 00:00:00 MST 2009)

I appreciate being worked in so quickly. Thanks for the timeliness.


StarStarStarStarStar This was my first dental appt. since moving to Oregon. You all were great. Thank you so much.  —    (Patient since Tue Apr 28 00:00:00 MDT 2015)

This was my first dental appt. since moving to Oregon. You all were great. Thank you so much.


StarStarStarStarStar Implant Crowns around Burning Mouth Area —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

Waiting to hear From Dr. Montrose regarding possible replacement or modified implant crowns around burning mouth area or any new ideas he might have. Thanks


StarStarStarStarStar I think there needs to be two competitive advantages that are not promoted —    (Patient since Mon Nov 03 00:00:00 MST 2003)

I think there needs to be two competitive advantages that are not promoted. The high caliber of Dr. Dodson and the Drs. Montrose; the major investment this business has made in professional development and technology. This is why I have been a patient for over 20 years and will continue to go. It also justifies why Smiles Northwest needs to charge what it does for services. I'm happy to give a testimonial.


StarStarStarStarStar I really appreciate how accommodating the staff is with respect to my limited mobility —    (Patient since Tue Oct 05 00:00:00 MDT 1999)

I really appreciate how accommodating the staff is with respect to my limited mobility. Vanessa and others have always been extremely willing to make me as comfortable as possible. I can't say that I look forward to the appointment, but the staff is the best part.


StarStarStarStarStar Excellent Service...as always! —    (Patient since Tue Feb 03 00:00:00 MST 2009)

Excellent Service...as always! Thank you so much for fitting me in. Dr. Dotson, her dental assistants and the staff are all super great. They fixed me right up!


StarStarStarStarStar I was very impressed with the level of care I received —    (Patient since Wed Nov 12 00:00:00 MST 2014)

I was very impressed with the level of care I received. Vanessa was thorough and knowledgeable and gave me a good cleaning without making it hurt! Dr. Dotson was also wonderful, excellent level of care.


StarStarStarStarStar Love coming here, everyone is always so nice and friendly! —    (Patient since Tue May 22 00:00:00 MDT 2012)

Love coming here, everyone is always so nice and friendly!


StarStarStarStarStar Always very pleased with my entire experience.  —    (Patient since Mon May 20 00:00:00 MDT 2013)

Always very pleased with my entire experience. Very professional but down to earth and friendly.


StarStarNo StarNo StarNo Star I always enjoy coming in for my visits but this time I was not particularly thrilled with my... —    (Patient since Tue Jul 06 00:00:00 MDT 2010)

I always enjoy coming in for my visits but this time I was not particularly thrilled with my hygenist. I was very confused by her going on about all the plaque on my teeth and some z named medicine or something that treats it and how sugar and soft drinks are so bad and I don't even like soda or candy and eat very healthy. She was kind of talking down to me like I was a child. I have never been told anything about having a lot of plaque and have always been told my teeth are great. Dr jeremy looked at them and said everything was fine so then I was confused as to what the lady went on about if it was nothing bad, she had made it seem really bad. Also, she had the mirror on the light so that I could watch the entire time and that really creepede out.


StarStarStarStarStar Overall, my visit was very good. My hygenist did an excellent job with my teeth and Dr —    (Patient since Wed Oct 25 00:00:00 MDT 2000)

Overall, my visit was very good. My hygenist did an excellent job with my teeth and Dr. Dotson was thorough and explained what she saw or did not see.


StarStarStarStarStar I don't see anything at all that could be improved upon —    (Patient since Thu Nov 18 00:00:00 MST 1999)

I don't see anything at all that could be improved upon. My care with you has always been very good & I appreciate it.


StarStarStarStarStar I appreciated the short notice accommodation by your office —    (Patient since Wed Nov 27 00:00:00 MST 2002)

I appreciated the short notice accommodation by your office. It saved me a trip back over to your side of town. I am very grateful for that!


StarStarStarStarStar It's obvious that there is high importance placed on patients and their dental needs —    (Patient since Wed Jan 02 00:00:00 MST 2013)

It's obvious that there is high importance placed on patients and their dental needs. Everyone I've interfaced with at Smiles NW has always been so pleasant and attentive.


StarStarStarStarStar Thank you Dr. Jeremy Montrose and staff —    (Patient since Tue Jan 14 00:00:00 MST 2003)

Thank you Dr. Jeremy Montrose and staff. You are all always so professional and kind! Again thank you Sincerely Alicia Stoll


StarStarStarStarStar I think it would be helpful to have anyone who I haven't met before introduce themselves —    (Patient since Wed Mar 19 00:00:00 MDT 2014)

I think it would be helpful to have anyone who I haven't met before introduce themselves as they tend to me.


StarStarStarStarStar Your dental office is beautiful and looks like a spa in the reception area! Everybody is nice and... —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

Your dental office is beautiful and looks like a spa in the reception area! Everybody is nice and I felt welcome and cared about.


StarStarStarStarStar The delay was longer than it should have been —    (Patient since Wed May 23 00:00:00 MDT 2012)

The delay was longer than it should have been


StarStarStarStarStar You are all wonderful! Lori does a great job in taking care of my teeth:).  —    (Patient since Tue Nov 07 00:00:00 MST 2000)

You are all wonderful! Lori does a great job in taking care of my teeth:).


StarStarStarStarStar I have always been treated very well at Smiles —    (Patient since Tue Feb 27 00:00:00 MST 2001)

I have always been treated very well at Smiles. When I began coming to Smiles Northwest close to 15 years ago I lived in Hillsboro. I have since moved to Manning, OR. Even with the extra distance I choose to stay with Dr Dotson. I do not believe I could get better care anywhere else.


StarStarStarStarStar Jeremy came in on a Saturday to see me —    (Patient since Fri Jan 09 00:00:00 MST 2015)

Jeremy came in on a Saturday to see me. He was so kind, professional, shared with me my options and I ultimately had to have a tooth extracted which was completely painless...while I wish my tooth had not cracked in half, I am thankful to have had Jeremy there to work the issue...ON A SATURDAY no-less. And then he worked Sunday to make my retainer. THANK YOU


StarStarStarStarStar Friendly and professional. Environment clean —    (Patient since Mon Dec 22 00:00:00 MST 2014)

Friendly and professional. Environment clean. Great explanations of dental work and billing and insurance situation. Overall very satisfied!


StarStarStarStarStar I appreciate the friendliness of the entire staff. It's what keeps me coming back the most. —    (Patient since Tue Feb 28 00:00:00 MST 2012)

I appreciate the friendliness of the entire staff. It's what keeps me coming back the most.


StarStarStarStarStar I always appreciate the calm demeanor of the entire staff —    (Patient since Thu Mar 27 00:00:00 MDT 2008)

I always appreciate the calm demeanor of the entire staff. Everyone is always very courteous and will take the time to answer questions, or find out if they don't know. I also appreciated the phone calls prior to my appointment as well as after.


StarStarStarStarStar Everything was fine. —    (Patient since Fri Dec 28 00:00:00 MST 2001)

Everything ws great as usual.


StarStarStarStarStar  —    (Patient since Fri Dec 28 00:00:00 MST 2001)

Everything was great as usual.


StarStarStarStarStar Dr. Alan Montrose and staff are always so friendly, patient and helpful —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

Dr. Alan Montrose and staff are always so friendly, patient and helpful. I've always had a fear of dentists but this is the first office that I feel I am overcoming those fears. After telling my son about how much I highly recommended them, he has now switched dentists and agrees with me. He is a patient of Dr. Jeremy Montrose and is extremely satisfied.


StarStarStarStarStar FANTASTIC. YOUR OFFICE IS HOMEY & WELCOMING. YOUR STAFF IS EXCELLENT —    (Patient since Tue Feb 03 00:00:00 MST 2015)

FANTASTIC. YOUR OFFICE IS HOMEY & WELCOMING. YOUR STAFF IS EXCELLENT. I HAVE CHANGED FROM MY PAST DENTIST TO HAVE YOU AS MY DENTIST. MY FAMILY, HAPPILY, AGREES. THANK YOU


StarStarStarStarStar I missed seeing Lori, but I enjoyed having Vanessa clean my teeth —    (Patient since Mon Jun 08 00:00:00 MDT 2009)

I missed seeing Lori, but I enjoyed having Vanessa clean my teeth. She did such a through job and really took the time to get them looking their best. I appreciate her taking the time to do the extra cleaning to make my teeth really sparkle and her input about what I can do to keep them looking that way. She's got a great personality and really seems to enjoy her job and making patients feel comfortable. Of course being able to catch up with Jean was super cool too! You guys actually make coming to the dentist kinda fun.


StarStarStarStarStar Always a great experience. Thank you so much! —    (Patient since Wed May 16 00:00:00 MDT 2007)

Always a great experience. Thank you so much!


StarStarStarStarStar Another great experience at Smiles Northwest. Nice pleasant greeting from Heather —    (Patient since Wed Aug 08 00:00:00 MDT 2007)

Another great experience at Smiles Northwest. Nice pleasant greeting from Heather. Lori did a wonderful job cleaning my teeth. She is knowledgeable,friendly and professional as my hygenist. Both my wife, Lori and I think so highly of the Smiles NW team. You are all truly the best!


StarStarStarStarStar Honestly I cannot think of anything you could do to make my visit any better —    (Patient since Mon Dec 20 00:00:00 MST 2010)

Honestly I cannot think of anything you could do to make my visit any better. As far as I'm concerned everything was perfect.


StarStarStarNo StarNo Star The technician seemed inexperienced, spoke too softly to hear most of the time, made a large mess... —    (Patient since Wed Dec 22 00:00:00 MST 2010)

The technician seemed inexperienced, spoke too softly to hear most of the time, made a large mess with the toothpaste all over me, and repeatedly sprayed me with the water/rinsing device


StarStarStarStarStar This is the second time that ive brought the kids in and my wait time is about 30mins —    (Patient since Thu Jul 26 00:00:00 MDT 2012)

This is the second time that ive brought the kids in and my wait time is about 30mins. I always come a little early to be on time. Having to wait well over my scheduled time is an inconvience. This last appointment I came in early again to be on time, but I was told that my appointment had moved a half hour later than what was scheduled without being notified prior to the appointment.


StarStarStarStarStar I love this office and I know I will always be given the very best care!! —    (Patient since Mon Jul 11 00:00:00 MDT 2011)

I love this office and I know I will always be given the very best care!!


StarStarStarStarStar Excellent. Had a great team...but of course missed Vanessa since I had to reschedule. —    (Patient since Thu Feb 08 00:00:00 MST 2001)

Excellent. Had a great team...but of course missed Vanessa since I had to reschedule.


StarStarStarStarStar The dental assistant seemed unsure of herself.  —    (Patient since Thu Apr 24 00:00:00 MDT 2003)

The dental assistant seemed unsure of herself.


StarStarStarStarStar Diane Brooks —    (Patient since Wed Jun 19 00:00:00 MDT 2002)

Cleaning and exam were thorough and all dental issues were completely explained and strategies to make improvements were discussed. As usual, the whole experience from start to finish was professional, friendly and excellent.


StarStarStarStarStar Another great visit! I had a new hygienist and still fabulous! —    (Patient since Tue Feb 03 00:00:00 MST 2009)

Another great visit! I had a new hygienist and she was fantastic. I love this office. Dr. Dotson is so wonderful. And the staff is always so friendly. ;-)


StarStarStarStarStar I was running late... —    (Patient since Wed Mar 25 00:00:00 MDT 2009)

I was running late, but you guys still saw me anyway. You also always help me get the most out of my insurance, which is really appreciated.


StarStarStarStarStar Office visit —    (Patient since Tue May 25 00:00:00 MDT 2004)

Routine exam and cleaning. Office visit was fine.


StarStarStarStarStar You guys are the greatest and I appreciate you all very much... —    (Patient since Wed Nov 01 00:00:00 MST 2006)

You guys are the greatest and I appreciate you all very much...


StarStarStarStarStar I love Dr. Dotson. She is thorough, genuine, and naturally skilled —    (Patient since Fri Mar 21 00:00:00 MDT 2008)

I love Dr. Dotson. She is thorough, genuine, and naturally skilled. She referred me to an excellent Dr. for my root canal. My appointment the other day was follow up for her to complete the tooth with a permanent filling. She and her staff are always great listeners and take time to explain things. My experiences prior to meeting Dr. Dotson were all unpleasant. I am so thankful I was referred to her. She has given me a new outlook on "going to the dentist."


StarStarStarStarStar Great experience! Nice staff —    (Patient since Mon Feb 16 00:00:00 MST 2015)

Great experience! Nice staff. with apparent strong focus to serving my needs as a top priority! I very much appreciated the technical paper ("Selection of antimicrobial agents in periodontal therapy") to better understand my periodontal issues and the treatment. The Only concern: your price for Nitrous Oxide of $100 is very high and I feel that it is one safe and helpful drug that I would like to be able to afford. Thanks again for the great experience of nice people, beautiful offices and impressive technologies utilized. Sincerely, Mike Lane


StarStarStarStarStar i didn't know that my night guard would need to be soaked in hot water each time —    (Patient since Wed Dec 10 00:00:00 MST 2014)

i didn't know that my night guard would need to be soaked in hot water each time. Makes it really inconvenient to take in and out at night and impossible to wear during the day!


StarStarStarStarStar Dr. Dotson is great. —    (Patient since Wed Jan 04 00:00:00 MST 2012)

Dr. Dotson is great. Almost couldn't feel the shot to numb my mouth. She's careful and does excellent work. I'll be making an appointment for my wife to see her for her dental work.


StarStarStarStarStar Laurie gave me a truly AMAZING dental experience! —    (Patient since Thu Jul 20 00:00:00 MDT 2000)

Laurie gave me a truly AMAZING dental experience!


StarStarStarStarStar Nobody at front desk when arrived. Looked around, everyone seemed busy —    (Patient since Fri Jan 30 00:00:00 MST 2015)

Nobody at front desk when arrived. Looked around, everyone seemed busy. Took a seat and waited about 5 min until saw someone come up once another person came in. Recommend put a sign there, or a ding bell.


StarNo StarNo StarNo StarNo Star I am very unhappy about how my insurance coverage for my crown was explained on my prior visit.  —    (Patient since Tue Oct 07 00:00:00 MDT 2008)

I am very unhappy about how my insurance coverage for my crown was explained on my prior visit.


StarStarStarStarStar Vanessa did an excellent job with my cleaning, but . . . —    (Patient since Tue Feb 03 00:00:00 MST 2009)

Vanessa did an excellent job with my cleaning. Unfortunately, however, I had to wait quite a while(5to 6 min.) before anyone noticed I was standing there At the reception counter.


StarStarStarStarStar Could not have been better. Lori continues to take great care of me and my teeth. Thank you! —    (Patient since Tue Apr 16 00:00:00 MDT 2002)

Could not have been better. Lori continues to take great care of me and my teeth. Thank you!


StarStarStarStarStar I was about 25 mins early and was happy to hear I could get in early too —    (Patient since Fri Jul 12 00:00:00 MDT 2013)

I was about 25 mins early and was happy to hear I could get in early too. The friendly staff, relaxing environment and professionalism of Dr Jeremy Montrose is always welcoming. I wish I could come in bi weekly for cleanings!


StarStarStarStarStar I love Dr —    (Patient since Thu Jan 29 00:00:00 MST 2015)

I love Dr. Dotson's friendly, professional demeanor and appreciate the 15% discount offered to me because I'd been at the Portland Bridal Expo and stopped by the Smiles Northwest booth. Great that I have a 90-day window to decide and start treatment with at this price too! Thank you!


StarStarStarStarStar when using the water pick tool, water was sprayed all over my face, which I did not enjoy —    (Patient since Fri Sep 07 00:00:00 MDT 2012)

when using the water pick tool, water was sprayed all over my face, which I did not enjoy. Other than that it was a great checkup/cleaning.


StarStarStarStarStar All my questions and concerns are answered completely to my satisfaction. —    (Patient since Tue May 05 00:00:00 MDT 2009)

All my questions and concerns are answered completely to my satisfaction. Smiles NW is awesome!


StarStarStarStarStar Always great —    (Patient since Mon Jul 23 00:00:00 MDT 2012)

Great, professional caring staff that keeps you comfy.


StarStarStarStarStar Love Dr Dotson and the team!  —    (Patient since Fri Feb 28 00:00:00 MST 2014)

Love Dr Dotson and the team! Always friendly and willing to go the extra mile for customer service


StarStarStarStarStar I love everyone at Smiles Northwest! —    (Patient since Wed Oct 30 00:00:00 MDT 2013)

I love everyone at Smiles Northwest!


StarStarStarStarStar I was frustrated with the wait time between the cleaning and setting the doctor —    (Patient since Mon Apr 22 00:00:00 MDT 2002)

I was frustrated with the wait time between the cleaning and setting the doctor


StarStarStarStarNo Star Hygienist —    (Patient since Tue Dec 03 00:00:00 MST 2013)

I originally started coming to Smiles NW because a friend has been using her friend as her hygienist for years. I have seen her, but have now been scheduled with other hygienists. I would love to have the same hygienist each visit.


StarStarStarStarStar This was my second visit and everyone was extremely nice and informative —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

This was my second visit and everyone was extremely nice and informative. I always enjoy my appointments with you.


StarStarStarStarStar Love this dentist! —    (Patient since Tue Apr 29 00:00:00 MDT 2014)

I have already referred friends and family! Great service and will be coming back for all future appointments!


StarStarStarStarStar Dr —    (Patient since Tue Nov 05 00:00:00 MST 2002)

Dr. Jeremy M. was very understanding with my nausea/vertigo condition as a result of a recent concussion and worked on my tooth with the dental chair in upright position.


StarStarStarStarStar Not sure how it could be better.  —    (Patient since Fri Aug 01 00:00:00 MDT 2008)

Not sure how it could be better.


StarStarStarStarStar You are so great, I do not know how you could get any better. Thank you so much. —    (Patient since Wed Jul 15 00:00:00 MDT 2009)

You are so great, I do not know how you could get any better. Thank you so much.


StarStarStarStarStar Best dental office in the world!  —    (Patient since Wed Mar 14 00:00:00 MDT 2012)

Best dental office in the world!


StarStarStarStarStar Excellent care from Lori and Dr. Montrose.  —    (Patient since Tue Feb 16 00:00:00 MST 1999)

Excellent care from Lori and Dr. Montrose.


StarStarStarStarStar You guys are the absolute best..... My kids and I just love your service —    (Patient since Mon Feb 06 00:00:00 MST 2012)

You guys are the absolute best..... My kids and I just love your service. We all see Alan Montrose. Your practice is not in out health insurance in network, but willing to pay extra for the best work and excellent service. Thank you for everything you guys do.


StarStarStarStarStar I felt gouged on initial price. It was only after I complained that things were properly charged —    (Patient since Thu Oct 27 00:00:00 MDT 2011)

I felt gouged on initial price. It was only after I complained that things were properly charged


StarStarStarStarStar I absolutely love your office. Very friendly and professional —    (Patient since Tue Jan 13 00:00:00 MST 2015)

I absolutely love your office. Very friendly and professional. My only recommendation would be that it may be easier and faster to have someone record the gum readings as the hygienist takes them (that's the way they did it at my previous dentist office). I will definitely recommend your office to my friends - you are awesome and Katie did a wonderful job!! Thank you!


StarStarStarStarStar Very friendly and very professional. Keep up the good work! —    (Patient since Thu May 16 00:00:00 MDT 2002)

Very friendly and very professional. Keep up the good work!


StarStarStarStarStar I felt that I received excellent care and, after 20 years of care with Smiles NorthWest, I feel... —    (Patient since Mon Nov 03 00:00:00 MST 2003)

I felt that I received excellent care and, after 20 years of care with Smiles NorthWest, I feel confident in their understanding of individual patient needs. Staff was fantastic and Dr. Jeremy is an outstanding practitioner.


StarStarStarStarStar I had to wait over an hour to see the Dentist —    (Patient since Fri Jan 09 00:00:00 MST 2015)

I had to wait over an hour to see the Dentist. If he was running that late, I would have appreciated a call so I could come in later.


StarStarStarStarStar Another excellent visit to SNW —    (Patient since Mon Jan 06 00:00:00 MST 2003)

Appointment started on time and finished early. Met with a new dental assistant but received the same friendly and professional service as always.


StarStarStarStarStar Dr. Montrose and Debbie are always gracious and helpful —    (Patient since Mon Sep 10 00:00:00 MDT 2012)

Dr. Montrose and Debbie are always gracious and helpful. If I have to be at the dentist, then Smiles Northwest is where I want to be. And thanks to Heather...


StarStarStarStarStar Still after 23 years Dr. Montrose proves to be the best medical professional I deal with.. —    (Patient since Mon Feb 11 00:00:00 MST 2002)

Still after 23 years, Dr. Montrose proves to be the best medical professional I deal with...Thank you Dr. Montrose for always providing the best medical care I could hope for!


StarStarStarStarStar Having "dental phobia", this is the first office that I have ever been to that eases my fears —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

Having "dental phobia", this is the first office that I have ever been to that eases my fears. The entire staff here is a pleasure to work with.


StarStarStarStarStar I just love Laurie and her high quality work!! —    (Patient since Wed Aug 16 00:00:00 MDT 2006)

I just love Laurie and her high quality work!!


StarStarStarStarStar Thank you for another excellent visit.Dana Deitrick —    (Patient since Mon Jun 15 00:00:00 MDT 2009)

Thank you for another excellent visit. Dana Deitrick


StarStarStarStarStar I love how friendly everyone is! Thanks for the great service and care.  —    (Patient since Tue Mar 06 00:00:00 MST 2012)

I love how friendly everyone is! Thanks for the great service and care.


StarStarStarStarStar Dr. Montrose repaired a chip he repaired previously —    (Patient since Tue Mar 23 00:00:00 MDT 2010)

Dr. Montrose repaired a chip he repaired previously. I called 3 days in advance to ask time be allowed. Unfortunately this was not communicated and no note of my call. This wasn't a problem for me but felt badly that it may have impacted Dr.'s schedule. As usual, he was wonderful about it!


StarStarStarStarStar Please give patients with TMJ/jaw issues a break when doing procedures that require the jaw to... —    (Patient since Fri Aug 12 00:00:00 MDT 2011)

Please give patients with TMJ/jaw issues a break when doing procedures that require the jaw to remain open for extended period of time. Since I didn't have a break during my visit it triggered jaw tension and a migraine the next day.


StarStarStarStarStar Just my first appt, but the cleaning was excellent and thorough (Katie) —    (Patient since Tue Dec 16 00:00:00 MST 2014)

Just my first appt, but the cleaning was excellent and thorough (Katie). AM was personable and thorough in his explanation of issues and options. Will schedule appt for work to be done.


StarStarStarStarStar Thank you to both Alan and Jeremy for looking at my implant tooth once again —    (Patient since Tue Nov 20 00:00:00 MST 2012)

Thank you to both Alan and Jeremy for looking at my implant tooth once again. I was worried, but you have given me comfort knowing nothing is going on. I really appreciate your time and care.


StarStarStarStarStar Hygienist Lori is very professional; I really appreciate and trust Dr. Montrose —    (Patient since Thu Feb 28 00:00:00 MST 2002)

Hygienist Lori is very professional; I really appreciate and trust Dr. Montrose. It is 100% worth the 4+ hours driving time spent to entrust our dental care to a trustworthy, competent, professional team like Smiles Northwest!! We've been a customer since 1986.


StarStarStarStarStar I always appreciate the friendly accommodating staff. Dr —    (Patient since Wed Apr 25 00:00:00 MDT 2012)

I always appreciate the friendly accommodating staff. Dr. Dotson is great at explaining my options and condition. Lori is always gentle and thorough with my cleanings. I appreciate you as my dentist.


StarStarStarStarStar My neck was very uncomfortable from all the awkward positions my hygienist wanted to place my head. —    (Patient since Tue Mar 13 00:00:00 MST 2001)

My neck was very uncomfortable from all the awkward positions my hygienist wanted to place my head. I mentioned this to her.


StarStarStarStarStar Always s good experience at Dmiles Northwest.  —    (Patient since Tue Jan 27 00:00:00 MST 2009)

Always s good experience at Smiles Northwest.


StarStarStarStarStar Kind and excellent service all the way! —    (Patient since Thu Aug 13 00:00:00 MDT 2009)

Kind and excellent service all the way!


StarStarStarStarStar The assistant who took my impressions was so kind and gentle —    (Patient since Wed Dec 03 00:00:00 MST 2014)

The assistant who took my impressions was so kind and gentle. Even though we had to repeat the bottom set three times, she was so very professional and kind. I so appreciated the female who took time to assist me with the Care Credit application. She went above and beyond to assist me. I only wish I could remember their names. I always feel well taken care of and important each visit.


StarStarStarStarNo Star good job —    (Patient since Tue Jun 22 00:00:00 MDT 2004)

I was treated well I enjoyed my visit


StarStarStarStarStar Bordering on flawless. I wish I had known about Smiles Northwest sooner. —    (Patient since Mon Oct 13 00:00:00 MDT 2014)

Bordering on flawless. I wish I had known about Smiles Northwest sooner.


StarStarStarStarStar you provide outstanding service from the front to the back and everybody is very professional and... —    (Patient since Mon Mar 30 00:00:00 MDT 2009)

you provide outstanding service from the front to the back and everybody is very professional and I'm very impressed everytime I come in and very at ease


StarStarStarStarStar Wonderful, professional and caring. —    (Patient since Mon Jul 23 00:00:00 MDT 2012)

Wonderful, professional and caring.


StarStarStarStarStar Great, professional and personal treatment. —    (Patient since Mon Nov 24 00:00:00 MST 2014)

Great, professional and personal treatment.


StarStarStarStarStar Friendly faces and great service —    (Patient since Tue Oct 01 00:00:00 MDT 2013)

Friendly faces and great service


StarStarStarStarStar I absolutely love my experience with your group. Katie and Dr. Dawson are the best!! Thank you. —    (Patient since Fri Feb 11 00:00:00 MST 2011)

I absolutely love my experience with your group. Katie and Dr. Dawson are the best!! Thank you.


StarStarStarStarStar Dr —    (Patient since Tue Apr 27 00:00:00 MDT 1999)

Dr. Montrose mentioned to refer me to a root canal doctor for my two senitive teeth to rule out fracture or other problems, in the midst of getting out, I forgot to ask for the name of the doctor. Would appreciate to receive that over email. Thanks. Wen-lin


StarStarStarStarStar I always feel good going to my dental appointment. —    (Patient since Tue Nov 04 00:00:00 MST 2008)

I always feel good going to my dental appointment.


StarStarStarStarStar All the medical professionals at this office are just that, very professional —    (Patient since Tue Oct 07 00:00:00 MDT 2014)

All the medical professionals at this office are just that, very professional. Not only are they very professional though, they are also very friendly, very approachable, and take their time to make a connection with their clients. I am very impressed with Smiles Northwest and look forward to going here for years to home. I will also highly recommend this place to any family or friends who might be looking for a place to get dental work.


StarStarStarStarStar always nice to visit you  —    (Patient since Tue Jul 26 00:00:00 MDT 2011)

I always have a nice quility experience with you guys. Thank you!


StarStarStarStarStar Dr. Dotson has been great at  —    (Patient since Tue Jul 29 00:00:00 MDT 2014)

Dr. Dotson has been great at both of my visits! I have a lot of dental issues and she's been great about planning out a path to help me.


StarStarStarStarStar Everything is in Order Here —    (Patient since Mon Nov 10 00:00:00 MST 2014)

Everyone was very courteous and professional at this practice. Dr. Blickenstaff is very knowledgeable and is quickly able to assess what direction to take his patient's treatment. Recommended!


StarStarStarStarStar I am very pleased with entire staff at Smiles Northwest. —    (Patient since Tue Mar 06 00:00:00 MST 2012)

I am very pleased with entire staff at Smiles Northwest.


StarStarStarStarStar Review —    (Patient since Mon Sep 22 00:00:00 MDT 2014)

Jeremy is cool. what else needs to be said?


StarStarStarStarStar I love everyone at this office! —    (Patient since Thu Aug 04 00:00:00 MDT 2011)

I love everyone at this office!


StarStarStarStarStar You are the best —    (Patient since Thu Apr 09 00:00:00 MDT 2009)

If I had to pick on anything, I would just remove the Lollipops plate from reception desk - not to tempt kids (and some adults). Great service, great quality.Thank you.


StarStarStarStarStar Excellent experience as always —    (Patient since Tue Nov 01 00:00:00 MDT 2011)

Excellent experience as always. Gentle touch, small hands, no pain, courteous service, total commitment to excellence.


StarStarStarNo StarNo Star My son Patrick and I arrived 5 minutes ahead of his scheduled appointment —    (Patient since Tue Jan 31 00:00:00 MST 2006)

My son Patrick and I arrived 5 minutes ahead of his scheduled appointment. We waited 20 minutes past the time of the appointment for the dental hygienist to begin his cleaning. This had an impact on our schedule as I had to drive him to soccer practice afterwards and that left little time for the commute in traffic, so that became a stressful experience. I understand that there could be any number of reasons for the delay, but it would have been helpful to receive a text message indicating that your office was running behind so that I could anticipate how this might impact our schedule and take other steps to compensate for it.


StarStarStarStarStar My dental experience at Smiles Northwest has always been excellent.  —    (Patient since Mon Dec 20 00:00:00 MST 2010)

My dental experience at Smiles Northwest has always been excellent. Definitely a 5 star rating is well earned.


StarStarStarStarStar I believe Katie was my dental hygienist. She was fabulous. —    (Patient since Tue Apr 20 00:00:00 MDT 2010)

I believe Katie was my dental hygienist. She was fabulous.


StarStarStarStarStar Nothing needed improvement, had a very pleasant experience —    (Patient since Wed Oct 28 00:00:00 MST 1998)

Nothing needed improvement, had a very pleasant experience. Lori always makes me laugh even while hurting me!! And, it was very nice to see Heather again. She had not been there the last couple of times I was in and she is always so friendly


StarStarStarStarStar Lori is always professional, informative, and friendly, and the entire team is polished and well... —    (Patient since Tue Feb 24 00:00:00 MST 2009)

Lori is always professional, informative, and friendly, and the entire team is polished and well coordinated.


StarStarNo StarNo StarNo Star I have never had any issues with my teeth in the past —    (Patient since Thu Oct 23 00:00:00 MDT 2014)

I have never had any issues with my teeth in the past. No cavities, never needed anything beyond a normal cleaning. I have always left the dentist with a clean bill of health. This time I was told need a deep cleaning. After agreeing to the procedure I was then informed that was not enough. My teeth have been so sensitive and throbbing for days. I feel like they created more of a problem than helped an issue I'm not sure was there to begin with.


StarStarStarStarStar Dave's fun day —    (Patient since Thu Nov 21 00:00:00 MST 2002)

I stil lam smiling several days after my visit, thinking about the planning behind my appointment, and having the TV in working order just for me. Its little things like this that go such a long way in customer loyalty Thanks you


StarStarStarStarStar Great office and personnel to work with. I would highly recommend their services to anyone.  —    (Patient since Mon Jul 01 00:00:00 MDT 2013)

Great office and personnel to work with. I would highly recommend their services to anyone.


StarStarStarStarStar Your team is doing a great job! I really can't think of thing that needs improvement —    (Patient since Wed Jun 10 00:00:00 MDT 2009)

Your team is doing a great job! I really can't think of thing that needs improvement. i do appreciate all the effort you all put into providing a pleasant dental experience. Five out of five stars!


StarStarStarStarStar Excellent HygienistI  —    (Patient since Wed Jun 25 00:00:00 MDT 2014)

I very much like my hygienist Amy. She is very gentle. She is very thorough. She is very informative. She is always very professional.


StarStarStarStarStar Lori was perfect, as always :) Thanks! —    (Patient since Tue Apr 16 00:00:00 MDT 2002)

Lori was perfect, as always :) Thanks!


StarStarStarStarStar As usual a great experience! Smiles NorthWest  —    (Patient since Fri Oct 19 00:00:00 MDT 2007)

As usual a great experience!


StarStarStarStarStar I've had nothing but great experiences since I started going to your office for my dental work —    (Patient since Wed Sep 03 00:00:00 MDT 2014)

I've had nothing but great experiences since I started going to your office for my dental work. The staff have all been very nice and friendly.


StarStarStarStarStar My prophy went well. I must say that I am disappointed, though, as I do not appreciate Dr —    (Patient since Tue Aug 23 00:00:00 MDT 2011)

My prophy went well. I must say that I am disappointed, though, as I do not appreciate Dr. Dotson's suggestion that I have been negligent regarding my post-crown follow up. I made and kept whatever appointments were suggested by her and by Dr. Keutzer. If something was not done, I did not get that information. And now I have scheduled an appointment that should have been done much earlier this year with the threat of another root canal, at a big expense. I am disappointed, and not very happy.


StarStarStarStarStar Not sure how you could improve on this visit. Amy was great! Thanks! —    (Patient since Tue Mar 12 00:00:00 MDT 2013)

Not sure how you could improve on this visit. Amy was great! Thanks!


StarStarStarStarStar Lori was friedly and wonderful as always!!! —    (Patient since Mon Jan 05 00:00:00 MST 2009)

Lori was friedly and wonderful as always!!!


StarStarStarStarStar I always appreciate wonderful care visiting Smiles Northwest —    (Patient since Fri May 21 00:00:00 MDT 2010)

I always appreciate wonderful care visiting Smiles Northwest. I moved to Newberg three years ago and saw two different local dentists during that time. There's no comparison in quality of service and care and education. I made the decision to travel forty five minutes, one way, to return to Smiles Northwest. Good decision I wish I had made sooner. Thank you for being your best!


StarStarStarStarStar Its a great  —    (Patient since Wed Oct 16 00:00:00 MDT 2013)

Its a great place to get your dental work done. Thanks for everything you do.


StarStarStarStarStar Amy is FAb - best ever hygenist. Really. —    (Patient since Tue May 04 00:00:00 MDT 2010)

Amy is FAb - best ever hygenist. Really.


StarStarStarStarStar Thanks so much for getting me in and out quickly! I really appreciated the extra time, and also... —    (Patient since Wed Nov 21 00:00:00 MST 2012)

Thanks so much for getting me in and out quickly! I really appreciated the extra time, and also appreciated Lisa going above and beyond and doing a cleaning of my invisalign trays for me since I'll be wearing them a few days longer. Thank you!


StarStarStarStarStar Great experience for this first-time patient at this office —    (Patient since Fri Oct 03 00:00:00 MDT 2014)

Great experience for this first-time patient at this office. I even told my husband he should book himself in because everyone was super nice and very gentle.


StarStarStarStarStar I was a half hour late! —    (Patient since Thu Sep 13 00:00:00 MDT 2012)

My 15 minute drive turned into a 45 minute drive making me 30 minutes late for my appointment. I called twice to update as at first I thought traffic was just slow... Turns out they had CLOSED the entire freeway!! The staff was so beyond understanding. Katie (I believe that's her name, she's wonderful nonetheless) was waiting when I arrived. She complimented my teeth and said she knew we would be done quickly instead of making me feel more stressed for being so embarrassingly late. Thank you all so much for not charging me for being so late and still seeing me!! I start a new job on Monday so rescheduling was not going to be an option for quite some time. Thank you, thank you!!


StarStarStarStarStar That new iPad information form is horrible! I could not believe the hold harmless I had to click... —    (Patient since Tue Oct 23 00:00:00 MDT 2001)

That new iPad information form is horrible! I could not believe the hold harmless I had to click through just to keep my appointment. I have been a patient of Dr Montrose for more than 25 years - I was truly offended having to accept that WAY too legalistic piece of tooth decay. I am not accepting a software license - I am getting my teeth cleaned. Also, I had to fill out FOUR times my wife's name, but never once did it ask for her contact information even though she was my emergency contact. Net, you need to fix this offensive form. If that was my first time at Dr Montrose I most definitely would have walked out.


StarStarStarStarStar The in-office experience was excellent, as always —    (Patient since Tue Nov 26 00:00:00 MST 2002)

The in-office experience was excellent, as always. I think you should refine the appt reminder system to use a primary & secondary notification method. e.g. Try email first and if you don't get a confirmation within, say, 24 hours, then send the text reminder. Don't need both.


StarStarStarStarStar Very happy I switched to you all as my dentist. Thank you! —    (Patient since Fri Dec 06 00:00:00 MST 2013)

Very happy I switched to you all as my dentist. Thank you!


StarNo StarNo StarNo StarNo Star Overpriced and not very flexible with payment —    (Patient since Tue Apr 10 00:00:00 MDT 2012)

Overpriced and not very flexible with payment. I always leave feeling a little confused about my bill or overall treatment plan and rationale. I also feel like the most expensive treatment option is the only thing presented to me.


StarStarStarStarStar As always, a nice experience with my visit —    (Patient since Mon Aug 29 00:00:00 MDT 2011)

As always, a nice experience with my visit. In the past, I have been negligent meeting my responsibility to make my apts. I am motivated to complete the Invisilign (spelling?), so am committed to this not becoming an issue in the future. Bethany is invaluable! Professional, smart, competent and so personable. (I recognize that you are aware, but I wanted to comment on her performance.) I also appreciate the front staff (Heather, Megan). Always greeting me with a smile, & running your operations smoothly with competence and professionalism. Kimberly


StarStarStarStarStar I am very happy with your service —    (Patient since Wed Mar 26 00:00:00 MST 2003)

I am very happy with your service. I think you go out of your way to make it a pleasant experience and demonstrate that you consider me to be a valued customer. Thank you


StarStarStarStarStar I waited over 1/2 hour for an exam by Dr Dotson, and finally just had to skip it and leave as I... —    (Patient since Wed Dec 22 00:00:00 MST 2010)

I waited over 1/2 hour for an exam by Dr Dotson, and finally just had to skip it and leave as I had another appt. First time this has happened, but it was kind of a disappointment.


StarStarStarStarStar Laurie was great, as usual. —    (Patient since Fri Dec 12 00:00:00 MST 2008)

Laurie was great, as usual.


StarStarStarStarStar The entry of patient information is still not user friendly - I had uploaded it to ZocDoc, but... —    (Patient since Mon Sep 08 00:00:00 MDT 2014)

The entry of patient information is still not user friendly - I had uploaded it to ZocDoc, but that didn't carry over. The iPad is not the best interface, and the interface on the website was hard to find, and clunky. Could be streamlined - felt like I was repeating the same information numerous times.


StarStarStarStarStar My hygentist —    (Patient since Tue Feb 18 00:00:00 MST 2014)

My hygentist was extremely thorough and explained different things about my mouth that no one else has ever told me. She was also very gentle which I appreciated.


StarStarStarStarStar More comfortable headrests for the seats -- you can be in there for quite a bit! —    (Patient since Fri Sep 05 00:00:00 MDT 2014)

More comfortable headrests for the seats -- you can be in there for quite a bit!


StarStarStarStarStar I would refer people, but it appears you are not on their PPO list. —    (Patient since Wed May 23 00:00:00 MDT 2012)

I would refer people, but it appears you are not on their PPO list.


StarStarStarStarStar Absolutely the best service I have ever received at a dental office —    (Patient since Wed Jan 04 00:00:00 MST 2012)

Absolutely the best service I have ever received at a dental office. I found where I'll be receiving my dental care in the future. Thank you!


StarStarStarStarStar Great —    (Patient since Wed Feb 26 00:00:00 MST 2014)

Friendly faces and knowledgeable staff.


StarStarStarStarNo Star Thank you —    (Patient since Thu Aug 14 00:00:00 MDT 2014)

Your team was fantastic! Thank you!


StarStarStarStarStar As always, Debbie and Smiles Northwest did a great job.  —    (Patient since Wed Jun 14 00:00:00 MDT 2006)

As always, Debbie and Smiles Northwest did a great job.


StarStarStarStarStar As usual, everything went smoothly. Explanations were thorough and work done was proactive —    (Patient since Wed Jun 19 00:00:00 MDT 2002)

As usual, everything went smoothly. Explanations were thorough and work done was proactive. Always a pleasant experience...great staff.


StarStarStarStarStar Love the Pandora! Jody was professional, thorough and explained the process as well as offering... —    (Patient since Thu Dec 13 00:00:00 MST 2001)

Love the Pandora! Jody was professional, thorough and explained the process as well as offering advice on a pain in my lower jaw. I am monitoring per her suggestion.


StarStarStarStarStar My only feedback is that my girlfriend is still irritated at your front office (and will not... —    (Patient since Thu May 02 00:00:00 MDT 2013)

My only feedback is that my girlfriend is still irritated at your front office (and will not return) because they didn't explain to her that though you took her insurance, you weren't in network. She found this out after having a significant amount of work done and was upset. So my feedback would be to be clearer about these matters up front.


StarStarStarStarStar Excellent! Friendly, professional, thorough and sincere. I couldn't ask for more!Sharon —    (Patient since Tue Jun 18 00:00:00 MDT 2013)

Excellent! Friendly, professional, thorough and sincere. I couldn't ask for more! Sharon


StarStarStarStarStar Dental Visit —    (Patient since Tue May 25 00:00:00 MDT 2004)

My dental visit was fine. Vanessa addressed all issues.


StarStarStarStarStar Katie was thorough, personable and professional. Dr. Dotson is always competent and friendly. —    (Patient since Tue Jan 07 00:00:00 MST 2003)

Katie was thorough, personable and professional. Dr. Dotson is always competent and friendly.


StarStarStarStarStar Actually, after so many years as a patient with Smiles NW, we still don't have any complaints —    (Patient since Mon May 10 00:00:00 MDT 1999)

Actually, after so many years as a patient with Smiles NW, we still don't have any complaints. We love the staff and the docs.


StarStarStarStarStar Your smiling, friendly staff always helps to ease my dentist anxieties. And I like Dr —    (Patient since Tue May 14 00:00:00 MDT 2002)

Your smiling, friendly staff always helps to ease my dentist anxieties. And I like Dr. Alan's stories.


StarStarStarStarStar For sanitation reasons, why not offer paper cups for the complimentary coffee instead of ceramic... —    (Patient since Mon Mar 18 00:00:00 MDT 2013)

For sanitation reasons, why not offer paper cups for the complimentary coffee instead of ceramic mugs which have to be washed?


StarStarStarStarStar Cory and Dr. Dotson both did a great job with Iris, who is 2.5 years old —    (Patient since Tue Jan 29 00:00:00 MST 2013)

Cory and Dr. Dotson both did a great job with Iris, who is 2.5 years old. They both have a wonderful way of working with children!


StarStarStarStarStar I love you guys!Valerie —    (Patient since Wed Jun 23 00:00:00 MDT 2010)

I love you guys! Valerie


StarStarStarStarStar Everyone, especially Vanessa, was excellent. —    (Patient since Mon Jul 15 00:00:00 MDT 2002)

Everyone, especially Vanessa, was excellent.


StarStarStarStarStar Smiles Northwest is not currently a preferred provider for my insurance company but I think I'll... —    (Patient since Fri May 11 00:00:00 MDT 2007)

Smiles Northwest is not currently a preferred provider for my insurance company but I think I'll change insurance before I change dentists. I enjoy visiting Lori and Dr. Dotson too much to go anywhere else.


StarStarStarStarStar I'd like to help you improve your service, but, based of my experience yesterday, that's just not... —    (Patient since Mon Nov 10 00:00:00 MST 2003)

I'd like to help you improve your service, but, based of my experience yesterday, that's just not possible!


StarStarStarStarStar I appreciate how thorough you were w my cleaning —    (Patient since Thu Jul 31 00:00:00 MDT 2014)

I appreciate how thorough you were w my cleaning. You also did a wonderful job making the boys (age 1 and 4) feel at ease at their appointments. Thank you!


StarStarStarStarStar Very up to date services —    (Patient since Tue Aug 23 00:00:00 MDT 2011)

Very up to date services. I enjoy the bottled water; great way to encourage water in lieu of sugary drinks.


StarStarStarStarStar Love Smiles NW! You guys are the best - I already recommend you! —    (Patient since Tue Jun 10 00:00:00 MDT 2003)

Love Smiles NW! You guys are the best - I already recommend you!


StarStarStarStarStar Lori makes going to the dentist fun. I appreciate the excellent work by both Dr Dotson and her. —    (Patient since Thu May 21 00:00:00 MDT 2009)

Lori makes going to the dentist fun. I appreciate the excellent work by both Dr Dotson and her.


StarStarStarStarStar I love working with Bethany and missed that yesterday! I learned new information that wasn't... —    (Patient since Thu May 22 00:00:00 MDT 2014)

I love working with Bethany and missed that yesterday! I learned new information that wasn't explained fully in my initial impression session to begin my Invisalign, so that was helpful, though a little late in coming. I found it a little interesting that they didn't even ask me to take my Invisalign trays out to check how my teeth were doing. I hope to be able to work with Bethany for the rest of my treatment ~ it's really nice to have continuity when possible. (Nothing against the other assistants, we just click!) Thanks!


StarStarStarStarStar Like clock work —    (Patient since Tue Apr 16 00:00:00 MDT 2013)

Had another great experience with Vanessa and Dr. Dotson. Besides my cleaning I needed my night guard adjusted and they took care of that and some touch up work from previous filling which Dr. Dotson and they fit that in. Great experience. very friendly staff


StarStarStarStarNo Star My appointment went well, as I always enjoy Lori and the front office staff. Dr —    (Patient since Tue Mar 20 00:00:00 MST 2001)

My appointment went well, as I always enjoy Lori and the front office staff. Dr. Montrose was even much better this time than the last several times I had seen him. I appreciate when he is professional and caring. However on another note as a neighbor, I am concerned about the graffiti on the electrical box out front. It has been there many months and looks really bad for our neighborhood. I hope that your Office Manager will take the time to have that corrected soon. Looking forward to my next cleaning. Thanks.


StarStarStarStarStar Thank you for another great visit! —    (Patient since Mon Jun 15 00:00:00 MDT 2009)

Thank you for another great visit!


StarStarStarStarStar Excellent work, very favorable treatment! Thanks! —    (Patient since Thu Aug 13 00:00:00 MDT 2009)

Excellent work, very favorable treatment! Thanks!


StarStarStarStarStar Happy Customer! —    (Patient since Thu Dec 15 00:00:00 MST 2011)

I love this place! I now live in Seattle but decided to keep coming here. Very professional and dedicated staff who know what they are doing. Thanks!!


StarStarStarStarStar Very nice staff and good service. —    (Patient since Wed Sep 04 00:00:00 MDT 2002)

Very nice staff and good service.


StarStarStarStarStar I always enjoy my dentist visits. —    (Patient since Fri Nov 13 00:00:00 MST 2009)

I always enjoy my dentist visits.


StarStarStarStarStar All the staff is very friendly and welcoming (Bethany, Sydney, Debbie, Megan, and others). Dr —    (Patient since Thu Mar 13 00:00:00 MDT 2014)

All the staff is very friendly and welcoming (Bethany, Sydney, Debbie, Megan, and others). Dr. Dotson takes her time and answers all my questions. In general, it adds up to one of the most friendly and relaxing experiences I've had in a dentist's office. Keep up the great work!


StarStarStarStarStar I couldn't ask for any better treatment. Everyone is so good —    (Patient since Wed Jul 15 00:00:00 MDT 2009)

I couldn't ask for any better treatment. Everyone is so good. I don't know what I would do without you.


StarStarStarStarStar Vanessa is a great combination of education and encouragement. What a wonderful person. —    (Patient since Tue Nov 26 00:00:00 MST 2002)

Vanessa is a great combination of education and encouragement. What a wonderful person.


StarStarStarStarStar Fantastic, please keep up the great work! —    (Patient since Fri Jul 12 00:00:00 MDT 2013)

Fantastic, please keep up the great work!


StarStarStarStarStar My experience with you is always perfect. I am so lucky to have you to take care of my teeth. —    (Patient since Thu Nov 18 00:00:00 MST 1999)

My experience with you is always perfect. I am so lucky to have you to take care of my teeth.


StarStarStarStarStar A+ —    (Patient since Thu Apr 10 00:00:00 MDT 2003)

I love Smiles Northwest and have referred two neighbors in the past. Both of them went, and thanked me!


StarStarStarStarStar Please don't send me anymore surveys. Thanks. —    (Patient since Mon May 12 00:00:00 MDT 2014)

Please don't send me anymore surveys. Thanks.


StarStarStarStarStar Probably the best dental visit I have ever had. Great experience —    (Patient since Fri Jan 10 00:00:00 MST 2014)

Probably the best dental visit I have ever had. Great experience. I also liked the fact that you are a bike friendly establishment. Thanks!


StarStarStarStarStar Outstanding. Great staff and Dentists —    (Patient since Fri Jul 11 00:00:00 MDT 2014)

Outstanding. Great staff and Dentists. Real time feedback during the exam was great!! Love everything about Smiles Northwest. Three cheers.


StarStarStarStarStar That was really an excellent visit Vanessa injected anesthetic and it was perfect,lots of numbing... —    (Patient since Mon Sep 24 00:00:00 MDT 2007)

That was really an excellent visit Vanessa injected anesthetic and it was perfect,lots of numbing time and I did not feel the injection at all. Dr M as I am accustomed to did his masterful work in a comforting way. You guys are champs! Carl


StarStarStarStarNo Star dentist —    (Patient since Thu Jan 25 00:00:00 MST 2001)

excellent as always - but disappointed I didn't get to chat with Dr. Montrose Sr.


StarStarStarStarStar An entirely stress free visit. Thank you all! —    (Patient since Tue Jul 31 00:00:00 MDT 2012)

An entirely stress free visit. Thank you all!


StarStarStarStarStar It was a very good experience. Thank you —    (Patient since Wed Oct 16 00:00:00 MDT 2013)

It was a very good experience. Thank you


StarStarStarStarStar Keep up the great service and sensitivity toward your patients. —    (Patient since Mon Mar 30 00:00:00 MDT 2009)

Keep up the great service and sensitivity toward your patients.


StarStarStarStarStar As always, your staff was professional, kind, & is assisting me with understanding my outstanding... —    (Patient since Mon Aug 29 00:00:00 MDT 2011)

As always, your staff was professional, kind, & is assisting me with understanding my outstanding issues with invisilign. I will recommend your office to anyone who asks for a referral. Thank you for your expertise, and kindness. Your office is the best experience I have had in my 56 years of dental treatment. Again, thank you.


StarStarStarStarStar I appreciate the fact that you were able to squeeze me in immediately when I called about my... —    (Patient since Wed Oct 28 00:00:00 MST 1998)

I appreciate the fact that you were able to squeeze me in immediately when I called about my problem. And, thank you to Dr Montrose for taking the time to do the deep cleaning right on the spot so that I could heal faster. You guys were great and this is the Smiles Northwest that I remember and love!


StarStarStarStarStar I consider my dentist to be Dr. Dotson, who has been my dentist since I started with this practice —    (Patient since Fri Aug 01 00:00:00 MDT 2008)

I consider my dentist to be Dr. Dotson, who has been my dentist since I started with this practice. I would think every effort would be made to have my appointment scheduled to coincide with her normal workdays. Last Monday's appoint was on what I found was to be her day-off. This is not a big deal, but it would be nice to have seen my regular doctor. PS: Dr. J. Montrose was very acceptable Monday.


StarStarStarStarStar I would prefer to be scheduled for 6 month cleanings on the same day as my husband, Dave, AND on... —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

I would prefer to be scheduled for 6 month cleanings on the same day as my husband, Dave, AND on a day Dr. Dotson is present. I guess I thought this was arranged 6 months ago when I made the appointment. Nothing against the 2 Dr. Montrose dentists...I just like Dr. Dotson. PS Laurie was great.....so sad for her to be a Beaver backer. There are always fans to root for the underdogs.


StarStarStarStarStar I left smiling! —    (Patient since Wed Jun 25 00:00:00 MDT 2014)

I was very pleased with my very thorough first visit - including the hygienist and doctor's exams and discussions about the condition of my mouth and teeth and plans for future treatments.


StarStarStarStarStar Another great visit —    (Patient since Wed Feb 04 00:00:00 MST 2004)

Another great visit! Thanks again!


StarStarStarStarStar Katie is the best you have!  —    (Patient since Tue May 25 00:00:00 MDT 1999)

Katie is the best you have!