Smiles Northwest

Drs. Alan Montrose, Jodi Dotson, & Jeremy Montrose

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Practice Information

Address:

2405 SW Cedar Hills Blvd.
Beaverton, OR 97005

Phone:

503-644-7763

Fax:

503-646-3992

Email:

Web:

www.smilesnw.com

Hours:

Mon- 8-5; Tues- 8-7; Wed- 8-5; Thurs 8-5; Fri 7-4;

Insurance:

We accept all insurances. We are a premier provider with Delta Dental. We are not a preferred provider for any insurance company.

Specialties:

Bridges, Bruxing/Grinding, Cosmetic Dentistry, Dental Crowns, Invisalign, Laser Dentistry, Mouthguards, Nightguards, Oral Cancer, Periodontal Therapy, TMJ, Root Canal, Sealants, Smile Makeovers, Sportsguards, Teeth Cleaning, Teeth Whitening, Tooth Extractions, Tooth Implants, Veneers

Certifications

Certified in Conscious Sedation, Accredited Member of the American Academy of Cosmetic Dentistry, Premier Provider of Invisalign, Certified in Sleep Apnea Treatment, Fellowship from the Las Vegas Institute for Advanced Dental Studies, Fellowship from the International Academy of Dental Facial Esthetics

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Reviews

StarStarStarStarStar I can not now think of any service improvements to my most recent visit. — Ed R.

I can not now think of any service improvements to my most recent visit.

Aug 29, 2015



StarStarStarNo StarNo Star I'm having trouble with the billing — Tressa K.

I'm having trouble with the billing. I don't understand why you don't wait to send a bill and collect money after insurance has paid. I have never gone to a place where I get a bill and am expected to pay when you don't know for sure what will be covered. I have double coverage through MODA and I received a bill that didn't make sense and then was told it was not really what I owed. I'm still not clear on the situation but Lisa is working on it.

Aug 29, 2015



StarStarStarStarStar Delta Dental Grievance Filed — Cynthia R.

Below is the grievance filed with Delta Dental Claim #20152376077133, Date of Service 8/24/15, Smiles Northwest, Dr. Montrose. Went for initial exam and cleaning. They took photos of my teeth (said because they are thorough, I thought they were going to use them to upsell me), then did a full mouth x-ray. We discussed if the x-rays were covered under my plan, and they told me they were. When I went to check out, the girl at the front desk told me I owed $88 for the X-rays. I told her that they told me they were covered under my plan. She said they were a Premier provider. I asked about the allowed amount, and she did not know how to reply. She then said they would submit the claim and bill for difference. I looked at my claim today (online), and there is a $77.00 patient responsibility. I then called Delta Dental customer service, and was told it was for the photographs, which they billed for. At no time, did they even hint that there would be a charge for the photos. This is so underhanded, and I am so angry, that I cannot think straight. You need to know what these people are doing. I will pay them, but will never go back. Cynthia Ryan

Aug 27, 2015



StarStarStarStarStar Not so pleased this time. — Smriti D.

Generally my experience with Smiles Northwest has been very good. This time I had a hygienist who kept going over the same teeth over and over again. I couldn't tell if she was ever going to be done. She polished and then continued to clean again. Also, a piece of equipment wasn't working (water was not coming out of the tool). She kept fiddling with it without reaching out for quick help. When she finally gave up and called for help, it was fixed within seconds. I schedule very early appointments so that I can get back to work as quickly as possible and this was not quick by any means.

Aug 24, 2015



StarStarStarStarStar Fantastic as usual!! Love Stacey, Dr. Alan Montrose and Heather. So good to see some familiar face — Lori B.

Fantastic as usual!! So nice to see Stacey, Heather and Dr. Alan Montrose. They are the best! Good to see some familiar faces amongst all of the new faces!

Aug 19, 2015



StarStarStarStarStar Good dental visit — Susan S.

The staff at Smiles NW is always professional and courteous. Debbi is very thorough as a hygienist. This is the most beautiful dental office I have seen anywhere.

Aug 18, 2015



StarStarStarStarStar Good dental visit — Susan S.

The staff at Smiles N.W. is very professional and courteous. Debbi is very thorough as a hygienist. The office is the most beautiful dental office I have seen anywhere.

Aug 18, 2015



StarStarStarStarStar Dr. A — Phyllis K.

Dr. A. Montrose was very reassuring and did a great job of explaining exactly what needs to be done and why.

Aug 18, 2015



StarStarStarStarStar I took an earlier appointment that worked out well. — Kerry P.

I took an earlier appointment that worked out well.

Aug 18, 2015



StarStarStarStarStar It would be helpful if the hygienist talked to you as she is doing your traditional cleaning appt — Terry P.

It would be helpful if the hygienist talked to you as she is doing your traditional cleaning appt. Words of encouragement, what she is seeing, things to know, anything new happening etc. Maybe she is so focused on her work that it would be a distraction for her to talk to you. It would be comments, nothing asking for a response because that would be too hard with your mouth wide open. Aside from that, my hygienist is fantastic!!!

Aug 18, 2015



StarStarStarStarStar I was told when I checked out I had a balance of $5 — Susan S.

I was told when I checked out I had a balance of $5.00 I was told that over the last 5 visits (2 1/2 years) that there was a balance of $1.00 from each visit & the total was now $5.00 I had never received a bill or had a bill showing a balance forward. I paid the $5 but did not receive a receipt for it. I thought this was very unusual.

Aug 17, 2015



StarStarStarStarStar JBrown — Julie B.

I'm so glad I was referred to you, my experience with your office (Dr. and staff) was amazing!

Aug 17, 2015



StarStarStarStarStar Service was great. Thankyou — Jane P.

Service was great. Thankyou

Aug 15, 2015



StarStarStarStarStar Smiles Northwest is the best!!! — Robin C.

I would recommend Smiles Northwest to everyone. The care, experience and affordability is the best dental care I have ever had. Thank you!

Aug 14, 2015



StarStarStarStarStar Other than my mouth overflowing 5 times it was great!! — Bruce H.

Other than my mouth overflowing 5 times it was great!!

Aug 12, 2015



StarStarStarStarStar I love the care I receive from you all. Thank you  — Sandi S.

I love the care I receive from you all. Thank you

Aug 6, 2015



StarStarStarStarStar Free WiFi in the lobby would be a nice touch — Rex S.

Free WiFi in the lobby would be a nice touch. Just wish SNW was a Washington Dental PREFERRED PROVIDER, rather than a Premiere.

Aug 6, 2015



StarStarStarStarStar The hygenist was helpful and we discussed the next step, and the challenges from knee replacement... — Janice P.

The hygenist was helpful and we discussed the next step, and the challenges from knee replacement surgery. Both Drs Montrose are wonderful!

Aug 5, 2015



StarStarStarStarStar Heather greeted each and everyone of us at 1:50pm when opening the doors — Martha O.

Heather greeted each and everyone of us at 1:50pm when opening the doors. Then a quick response that Laura (?) would be with me shortly. It is nice to be kept in the loop. The technician was excellent and answered some questions I had and very pleasant and thorough! Super visit, thanks

Aug 5, 2015



StarStarStarStarNo Star Overall a great visit — Angela L.

Really appreciate the welcoming environment.

Aug 3, 2015



StarStarStarStarStar The only issue at all was the amount of time allowed for my visit — Diane F.

The only issue at all was the amount of time allowed for my visit. I have been a patient for 15+ years and you guys have always given me extra time for my cleanings due to challenges with my sensitive teeth. I was informed during this visit that I could not have that much time and we had to RUSH through...kind of scares me a little as that is exactly what Willamette Dental had started doing back in the day....and that is when I started having trouble and found you guys!

Aug 1, 2015



StarStarStarStarStar I can never think of anything that you could do to make people feel appreciated when in your... — Elvena T.

I can never think of anything that you could do to make people feel appreciated when in your office.

Jul 30, 2015



StarStarStarStarStar No improvement, but I appreciate Vanessa and her professionalism! — Michelle W.

No improvement, but I appreciate Vanessa and her professionalism!

Jul 30, 2015



StarStarStarStarStar Great experience and wonderful personnel always a pleasure to deal with — Billy H.

Great experience and wonderful personnel always a pleasure to deal with. Oh yes, excellent dental care.

Jul 30, 2015



StarStarStarStarStar I love Dr. Dotson. I'm also very anxious to have dental work done — Jenny S.

I love Dr. Dotson. I'm also very anxious to have dental work done. After years of coming to this office, I know I am sit back and trust that she will do what's best to avoid pain and discomfort which helps alleviate my nervousness.

Jul 30, 2015



StarStarStarStarStar Wonderful staff and doctor's, thank you all and may GOD always bless each one of you — Alicia S.

Wonderful staff and doctor's, thank you all and may GOD always bless each one of you. Keep up the excellent work. Warm Regards Alicia Stoll

Jul 30, 2015



StarStarStarStarStar The best! Professional and very friendly staff. The facility is modern, clean and comfortable. — Peter D.

The best! Professional and very friendly staff. The facility is modern, clean and comfortable.

Jul 30, 2015



StarStarStarStarStar Everyone is great and I am always comfortable and welcome. — Gary S.

Everyone is great and I am always comfortable and welcome.

Jul 28, 2015



StarStarStarStarStar It went better than I expected. Great team you have — Stanley S.

It went better than I expected. Yoou have great team. I am very happy that Emily Longoria refered me. I have a smiles for you all!

Jul 28, 2015



StarStarStarStarStar Very professional — Margaret S.

Very professional. Staff was personable, capable and we got done sooner than expected.

Jul 28, 2015



StarStarStarStarStar Lori is a wonderful hygienist! — Henry H.

Lori is a wonderful hygienist!

Jul 28, 2015



StarStarStarStarStar Everyone was so nice, helpful and knowledgeable! Thank you! — Latisha S.

Everyone was so nice, helpful and knowledgeable! Thank you!

Jul 28, 2015



StarStarStarStarStar six month cleaning  — Richard B.

Excellent service as always.

Jul 26, 2015



StarStarStarStarStar Because of the care and training I've received from Jean my check ups have gotten better and... — Dale M.

Because of the care and training I've received from Jean my check ups have gotten better and better.

Jul 25, 2015



StarStarStarStarStar  — Cheryl G.

A really awesome dental practice. Everyone there is the best of the best.

Jul 24, 2015



StarStarStarStarStar I always request Laurie, (Lori?) as my hygienist — Judy L.

I always request Laurie, (Lori?) as my hygienist. She is excellent, prompt, and probably best of all--congenial. We prefer to have Dr. Dotson then do a dental check following our teeth cleaning and schedule it that way. Is there some way the office staff can look even a week ahead to let us know if Dr. Dotson isn't going to be in on our scheduled day and we can reschedule? We really don't want to make two trips to Smiles NW so we can have a teeth cleaning one day and Dr. Dotson check on a completely different second trip. I mean REALLY--this is peak Golf season.....time for only one visit seems a reasonable request.

Jul 23, 2015



StarStarStarStarStar Your staff is very professional and the best I have gone to. — Janet G.

Your staff is very professional and the best I have gone to.

Jul 22, 2015



StarStarStarStarNo Star I'm a new patient — Tressa K.

I'm a new patient. I've had the same dentist for 30+ years (one who had not upgraded and kept up with new services) so I appreciate all the services/products you have. However, I did not appreciate being asked by the dental assistant if I was interested in Invisalign first thing after my cleaning. I hadn't even met the dentist, had X-rays, had an evaluation, etc.... yet I was being up-saled on brace and an August 'special'? Oh and I don't need braces so why would I spend thousands of dollars? Other than that one road bump, my experience was great! I would just work on finding a balance between pushing product and making the patient feel like more than an opportunity to make more money.

Jul 22, 2015



StarStarStarStarStar Katy outstanding as always.. — Dennis K.

Katy outstanding as always... cant remember the name of the one helping Dr Montrose for my procedure but she was as well... made me relax...hate getting the drill!!!

Jul 17, 2015



StarStarStarStarStar Appointment scheduling area iffy — Dave L.

High quality dental work.

Jul 16, 2015



StarStarStarStarStar Always a pleasure to come in for cleanings. Keep up the great work! — Dana D.

Always a pleasure to come in for cleanings. Keep up the great work!

Jul 15, 2015



StarStarStarStarStar Good work! Thanks for the discount! — Mary Alice B.

Good work! Thanks for the discount!

Jul 15, 2015



StarStarStarStarStar X I do believe that I am owed a Starbucks Coffee card for the late call and the long wait I had to... — Theodore W.

X I do believe that I am owed a Starbucks Coffee card for the late call and the long wait I had to endure.

Jul 14, 2015



StarStarStarStarStar Nice experience (for a dentist cleaning visit) — Harry L.

Nice experience (for a dentist cleaning visit). Would like better (more soothing) background music.

Jul 14, 2015



StarStarStarStarStar Thank you Katie Cottet! Wish I could have you clean my teeth one a week!  — Julie L.

Thank you Katie Cottet! Wish I could have you clean my teeth one a week!

Jul 11, 2015



StarStarStarStarStar I'm so impressed with my hygienist. She is so gentle! — Elizabeth S.

I'm so impressed with my hygienist. She is so gentle!

Jul 9, 2015



StarStarStarStarStar Very Pleased with our Choice of Smiles NW — Candice S.

In relocating to a new city, it's difficult to find service providers who meet the needs and expectations of a family. With Smiles NW, I know that we made the right choice. What a wonderful place - my children LOVED their visit! I was very pleased with the service that they had as well as my own.

Jul 7, 2015



StarStarStarStarStar I am always pleased with the quality and professional spirit of the staff at Smiles Northwest — Margaret S.

I am always pleased with the quality and professional spirit of the staff at Smiles Northwest. Thank you all for what you do each day.

Jul 7, 2015



StarStarStarStarStar YOU OFFER EXCELLENT CUSTOMER SERVICE, WITH CARING STAFF. I AM DELIGHTED, I FOUND YOU — Claudia H.

YOU OFFER EXCELLENT CUSTOMER SERVICE, WITH CARING STAFF. I AM DELIGHTED, I FOUND YOU. THANK YOU, FOR YOUR PATIENCE & CARE.

Jul 4, 2015



StarStarStarStarStar I can honestly say that they are truly the best ! the way they explained every little step prior... — Jamelah N.

I can honestly say that they are truly the best ! the way they explained every little step prior to my procedure. And what I loved most is how they were looking out for my best interest and not necessarily what would make them more money! Thank you again Dr. Jodi Dotson and your team.

Jul 3, 2015



StarStarStarStarStar Service was great awesome dentist. She was very gentle and welcoming — Zachary D.

Service was great awesome dentist. She was very gentle and welcoming. They did very good and they were very attentive to my needs!

Jul 2, 2015



StarStarStarStarStar My experience has always been first class! — Richard S.

My experience has always been first class!

Jun 30, 2015



StarStarStarStarStar Great service — Larissa A.

Great service, thankful I didn't have to hear another recommendation about invisaline. Will continue coming back and referring others to the company since the sales pitch it limited compared w other dentistry companies.

Jun 27, 2015



StarStarStarNo StarNo Star Dr. Alan Montrose and I go back 22 years, and he provides great dental care — Jens W.

Dr. Alan Montrose and I go back 22 years, and he provides great dental care. I'm a loyal client, but I think your prices have gone through the roof. JW

Jun 26, 2015



StarStarStarStarStar I am one happy person!! — Lisa G.

I saw Dr. Alan Montrose recently for a decades old TMJ problem and FINALLY, I found the person who clearly understood my pain issues and after only a handful of visits, I am now pain free. And I do not "write" that lightly - I am very serious! My last appt. was this past Tuesday, 6/23/15. I will only need to go back if something bothers me etc. Honestly, I shook his hand good-bye but really wanted to give him one big hug. Thanks to all of you at SMILES NORTHWEST! Lisa

Jun 25, 2015



StarStarStarStarStar It was sweet and short fix, thank you. — Tue R.

It was sweet and short fix, thank you.

Jun 25, 2015



StarStarStarStarStar Great Visit! — Rhonda B.

Great Visit! Always nice to see the crew! Lori is the best! Heather is a super star and Dr. Montrose is a wonderful dentist. Thanks again!

Jun 25, 2015



StarStarStarStarStar  — Richard P.

Lori was great --as always.

Jun 24, 2015



StarStarStarStarStar Loved the suggestion to deal with my dental anxiety! — Suzan H.

Loved the suggestion to deal with my dental anxiety!

Jun 20, 2015



StarStarStarStarStar you all do very good work. Friendly but always professional. Lori is great! — Kenneth A.

you all do very good work. Friendly but always professional. Lori is great!

Jun 19, 2015



StarStarStarStarStar Everything was great! The only negative thing I'd like to mention is that I have had to wait for... — Samantha M.

Everything was great! The only negative thing I'd like to mention is that I have had to wait for 30 minutes past my scheduled appointment time to be seen the last few times I have been there.

Jun 18, 2015



StarStarStarStarStar Keep all the good works! — PJ C.

My hygienist Lori is always great. Looking forward to see her every 6 months. My dentist has the most gentle hands ever. I don't want more fillings or crowns but if I ever need, must be from Dr Jodi. Office girls are always helpful, never push insurance works to patients which is the most favorite thing at Smile NW.

Jun 13, 2015



StarStarStarStarStar Always excellent treatment the minute I walk in the door; until the minute I leave. — Denise K.

Always excellent treatment the minute I walk in the door; until the minute I leave.

Jun 13, 2015



StarStarStarStarStar The receptionist was eating her lunch at the front desk. — Jennifer L.

The receptionist was eating her lunch at the front desk.

Jun 11, 2015



StarStarStarStarStar Amy is the BEST .... Glad she came back  — Charles C.

Amy is the BEST .... Glad she came back

Jun 11, 2015



StarStarStarStarStar My visits are always positive experiences. — Velora H.

My visits are always positive experiences.

Jun 10, 2015



StarStarStarStarStar You have been my best option for dental care for about 20 years — Doris R.

You have been my best option for dental care for about 20 years. I viewed you as a trusted dental provider. Still, this last visit I had to ask about some lower bone growth (not sure that I'm using the correct terminology). I was told this was do to me grinding my teeth. I don't recall this being mentioned to me in my prior periodic bi-annual visits. Regardless, it was recommended that I should have some kind of guard to prevent future 'growth' of bones/materal due to grinding and that my insurance would be consulted for cost. After a 1 month time frame, I contacted your offices. I was told that I would receive some type of notification. This was about 2 weeks ago. Regardless of any mistakes in house, shouldn't you have notified me? I'm concerned about the change in service after all of these years.

Jun 9, 2015



StarStarStarStarStar Vanessa was fantastic as usual. — Mark P.

Vanessa was fantastic as usual.

Jun 9, 2015



StarStarStarStarStar I love you guys!!! You all make going to the dentist something I look forward too, and trust me I... — Whitney B.

I love you guys!!! You all make going to the dentist something I look forward too, and trust me I have in the past really dreaded it.

Jun 5, 2015



StarStarStarStarStar I had to ask several times for clarification on the charges — Marie F.

I had to ask several times for clarification on the charges. No payment options have ever been mentioned to me on any visit.

Jun 4, 2015



StarStarStarStarStar Debbie Montrose is excellent and takes good care of my teeth - both of them :-) — Omid M.

Debbie Montrose is excellent and takes good care of my teeth - both of them :-)

Jun 2, 2015



StarStarStarStarStar My husband and I are considering switching dentists, not because we don't like the service, but... — Shellie B.

My husband and I are considering switching dentists, not because we don't like the service, but because your services always cost more than our insurance covers. We've asked about this and were told you provide "value-added" services. To be honest, we're not buying. We wish you'd reconsider this practice.

Jun 1, 2015



StarStarStarStarStar I was given several options to spend a lot of money — Marianne D.

I was given several options to spend a lot of money. I had to really force my opinion to not have extra Xrays taken that I didn't believe were necessary. At first the hygienist couldn't find my Xrays even though I knew that they had been sent over by my past dentist's office. This felt more like a money making opportunity to me than a dental care tool.

May 28, 2015



StarStarStarStarStar Laurie (hygienist is always wonderful) and I love Dr Dodson. They are both so caring. — Shannon H.

Laurie (hygienist is always wonderful) and I love Dr Dodson. They are both so caring.

May 27, 2015



StarStarStarStarNo Star My appointment was originally scheduled for 3 pm, but was changed to 2 pm the week of the... — Sarah B.

My appointment was originally scheduled for 3 pm, but was changed to 2 pm the week of the appointment (I had already confirmed the first time). When I called to check in no one was able to tell me and did not think it had been changed. this is important to me as it required me to further adjust my work schedule.

May 26, 2015



StarStarStarStarStar Andy! — Andrew K.

Excellent service as usual !!

May 22, 2015



StarStarStarStarStar Exceptional — Treva S.

I was late getting to my appointment. I needed to get my denture re-fitted. My work meeting went over time & caused me to arrive late to my appointment. I was still greeted warmly & with understanding. I am always given the warmest and best care. There is no way I would go anyplace else for my dental care.

May 21, 2015



StarStarStarStarStar When I was leaving my appointment, the receptionist asked me how I planned to pay my balance — Lora H.

When I was leaving my appointment, the receptionist asked me how I planned to pay my balance. I informed her that I had taken care of my balance and that I was not aware of any additional fees that needed to be paid. I do have to say that she was very professional on how she handled the conversation and told me not to worry and that we would wait for my insurance to clear. The only other comment is that I did have to wait this time more that any other past appointments. I did appreciate the fact that the dental assistance checked in and apologize and gave me an idea of how long my wait would be. I so appreciate the communication. I also appreciate the personal touch that Dr. Dotson added. She always makes you feel valued and important as a patient.

May 21, 2015



StarStarStarStarStar I came in early and got started right away.  — Nico H.

I came in early and got started right away.

May 21, 2015



StarStarStarStarStar As always, as pleasant of an experience as it can be for a dental visit — Roy G.

As always, as pleasant of an experience as it can be for a dental visit. You guys have been great since day one (except for the $100 I was charged for last year missing an appointment when the snowstorm hit). Thank you!

May 21, 2015



StarStarStarStarStar I always look forward to my dental appointments because of your Great Customer Service! Thank... — Alicia S.

I always look forward to my dental appointments because of your Great Customer Service! Thank you for all your kindness and everyone's beautiful smiles.

May 20, 2015



StarStarStarStarStar Love going to this dentist!! — Maja B.

They are all so nice and professional!

May 14, 2015



StarStarStarStarStar Very clear and honest approach.  — Cindy L.

I always feel welcomed when I walk in. Very clear and honest approach on what needs to be done. The follow thru on what to do next is great.

May 14, 2015



StarStarStarStarStar GREAT experience! Love that I am here! — Lynne C.

GREAT experience! Love that I am here!

May 12, 2015



StarStarStarStarStar Funny...we actually enjoy going to the dentist.  — Ruthanne T.

Funny...we actually enjoy going to the dentist.

May 10, 2015



StarStarStarStarStar Beautiful office and great friendly smiles throughout — Loren M.

Beautiful office and great friendly smiles throughout. I like the educational piece that is added to each step. You would think I knew everything about flossing but apparently that was not the case! Thanks!

May 8, 2015



StarStarStarStarStar I like it here, everyone is nice.  — Ned W.

I like it here, everyone is nice.

May 6, 2015



StarStarStarStarStar I appreciate being worked in so quickly. Thanks for the timeliness. — Christine B.

I appreciate being worked in so quickly. Thanks for the timeliness.

May 1, 2015



StarStarStarStarStar This was my first dental appt. since moving to Oregon. You all were great. Thank you so much.  — Diane B.

This was my first dental appt. since moving to Oregon. You all were great. Thank you so much.

May 1, 2015



StarStarStarStarStar Implant Crowns around Burning Mouth Area — John A.

Waiting to hear From Dr. Montrose regarding possible replacement or modified implant crowns around burning mouth area or any new ideas he might have. Thanks

Apr 30, 2015



StarStarStarStarStar I think there needs to be two competitive advantages that are not promoted — Mara W.

I think there needs to be two competitive advantages that are not promoted. The high caliber of Dr. Dodson and the Drs. Montrose; the major investment this business has made in professional development and technology. This is why I have been a patient for over 20 years and will continue to go. It also justifies why Smiles Northwest needs to charge what it does for services. I'm happy to give a testimonial.

Apr 29, 2015



StarStarStarStarStar I really appreciate how accommodating the staff is with respect to my limited mobility — Pratyush J.

I really appreciate how accommodating the staff is with respect to my limited mobility. Vanessa and others have always been extremely willing to make me as comfortable as possible. I can't say that I look forward to the appointment, but the staff is the best part.

Apr 29, 2015



StarStarStarStarStar Excellent Service...as always! — Sari A.

Excellent Service...as always! Thank you so much for fitting me in. Dr. Dotson, her dental assistants and the staff are all super great. They fixed me right up!

Apr 29, 2015



StarStarStarStarStar I was very impressed with the level of care I received — Susan M.

I was very impressed with the level of care I received. Vanessa was thorough and knowledgeable and gave me a good cleaning without making it hurt! Dr. Dotson was also wonderful, excellent level of care.

Apr 24, 2015



StarStarStarStarStar Love coming here, everyone is always so nice and friendly! — Anna G.

Love coming here, everyone is always so nice and friendly!

Apr 24, 2015



StarStarStarStarStar Always very pleased with my entire experience.  — Jessica G.

Always very pleased with my entire experience. Very professional but down to earth and friendly.

Apr 22, 2015



StarStarNo StarNo StarNo Star I always enjoy coming in for my visits but this time I was not particularly thrilled with my... — Hannah L.

I always enjoy coming in for my visits but this time I was not particularly thrilled with my hygenist. I was very confused by her going on about all the plaque on my teeth and some z named medicine or something that treats it and how sugar and soft drinks are so bad and I don't even like soda or candy and eat very healthy. She was kind of talking down to me like I was a child. I have never been told anything about having a lot of plaque and have always been told my teeth are great. Dr jeremy looked at them and said everything was fine so then I was confused as to what the lady went on about if it was nothing bad, she had made it seem really bad. Also, she had the mirror on the light so that I could watch the entire time and that really creepede out.

Apr 22, 2015



StarStarStarStarStar Overall, my visit was very good. My hygenist did an excellent job with my teeth and Dr — Scott W.

Overall, my visit was very good. My hygenist did an excellent job with my teeth and Dr. Dotson was thorough and explained what she saw or did not see.

Apr 22, 2015



StarStarStarStarStar I don't see anything at all that could be improved upon — Elvena T.

I don't see anything at all that could be improved upon. My care with you has always been very good & I appreciate it.

Apr 18, 2015



StarStarStarStarStar I appreciated the short notice accommodation by your office — Nhan W.

I appreciated the short notice accommodation by your office. It saved me a trip back over to your side of town. I am very grateful for that!

Apr 15, 2015



StarStarStarStarStar It's obvious that there is high importance placed on patients and their dental needs — Michael B.

It's obvious that there is high importance placed on patients and their dental needs. Everyone I've interfaced with at Smiles NW has always been so pleasant and attentive.

Apr 15, 2015



StarStarStarStarStar Thank you Dr. Jeremy Montrose and staff — Alicia S.

Thank you Dr. Jeremy Montrose and staff. You are all always so professional and kind! Again thank you Sincerely Alicia Stoll

Apr 14, 2015



StarStarStarStarStar I think it would be helpful to have anyone who I haven't met before introduce themselves — Joe S.

I think it would be helpful to have anyone who I haven't met before introduce themselves as they tend to me.

Apr 14, 2015



StarStarStarStarStar Your dental office is beautiful and looks like a spa in the reception area! Everybody is nice and... — Nancy J.

Your dental office is beautiful and looks like a spa in the reception area! Everybody is nice and I felt welcome and cared about.

Apr 14, 2015



StarStarStarStarStar The delay was longer than it should have been — Stephen G.

The delay was longer than it should have been

Apr 12, 2015



StarStarStarStarStar You are all wonderful! Lori does a great job in taking care of my teeth:).  — Amy A.

You are all wonderful! Lori does a great job in taking care of my teeth:).

Apr 9, 2015



StarStarStarStarStar I have always been treated very well at Smiles — Treva S.

I have always been treated very well at Smiles. When I began coming to Smiles Northwest close to 15 years ago I lived in Hillsboro. I have since moved to Manning, OR. Even with the extra distance I choose to stay with Dr Dotson. I do not believe I could get better care anywhere else.

Apr 8, 2015



StarStarStarStarStar Jeremy came in on a Saturday to see me — Lynne C.

Jeremy came in on a Saturday to see me. He was so kind, professional, shared with me my options and I ultimately had to have a tooth extracted which was completely painless...while I wish my tooth had not cracked in half, I am thankful to have had Jeremy there to work the issue...ON A SATURDAY no-less. And then he worked Sunday to make my retainer. THANK YOU

Apr 8, 2015



StarStarStarStarStar Friendly and professional. Environment clean — Willam P.

Friendly and professional. Environment clean. Great explanations of dental work and billing and insurance situation. Overall very satisfied!

Apr 7, 2015



StarStarStarStarStar I appreciate the friendliness of the entire staff. It's what keeps me coming back the most. — Jessica C.

I appreciate the friendliness of the entire staff. It's what keeps me coming back the most.

Apr 3, 2015



StarStarStarStarStar I always appreciate the calm demeanor of the entire staff — Adam P.

I always appreciate the calm demeanor of the entire staff. Everyone is always very courteous and will take the time to answer questions, or find out if they don't know. I also appreciated the phone calls prior to my appointment as well as after.

Apr 3, 2015



StarStarStarStarStar Everything was fine. — Bertram P.

Everything ws great as usual.

Mar 28, 2015



StarStarStarStarStar  — Bertram P.

Everything was great as usual.

Mar 28, 2015



StarStarStarStarStar Dr. Alan Montrose and staff are always so friendly, patient and helpful — Anne P.

Dr. Alan Montrose and staff are always so friendly, patient and helpful. I've always had a fear of dentists but this is the first office that I feel I am overcoming those fears. After telling my son about how much I highly recommended them, he has now switched dentists and agrees with me. He is a patient of Dr. Jeremy Montrose and is extremely satisfied.

Mar 27, 2015



StarStarStarStarStar FANTASTIC. YOUR OFFICE IS HOMEY & WELCOMING. YOUR STAFF IS EXCELLENT — Claudia H.

FANTASTIC. YOUR OFFICE IS HOMEY & WELCOMING. YOUR STAFF IS EXCELLENT. I HAVE CHANGED FROM MY PAST DENTIST TO HAVE YOU AS MY DENTIST. MY FAMILY, HAPPILY, AGREES. THANK YOU

Mar 26, 2015



StarStarStarStarStar I missed seeing Lori, but I enjoyed having Vanessa clean my teeth — Catherine M.

I missed seeing Lori, but I enjoyed having Vanessa clean my teeth. She did such a through job and really took the time to get them looking their best. I appreciate her taking the time to do the extra cleaning to make my teeth really sparkle and her input about what I can do to keep them looking that way. She's got a great personality and really seems to enjoy her job and making patients feel comfortable. Of course being able to catch up with Jean was super cool too! You guys actually make coming to the dentist kinda fun.

Mar 22, 2015



StarStarStarStarStar Always a great experience. Thank you so much! — Chris U.

Always a great experience. Thank you so much!

Mar 20, 2015



StarStarStarStarStar Another great experience at Smiles Northwest. Nice pleasant greeting from Heather — Robert B.

Another great experience at Smiles Northwest. Nice pleasant greeting from Heather. Lori did a wonderful job cleaning my teeth. She is knowledgeable,friendly and professional as my hygenist. Both my wife, Lori and I think so highly of the Smiles NW team. You are all truly the best!

Mar 20, 2015



StarStarStarStarStar Honestly I cannot think of anything you could do to make my visit any better — Billy H.

Honestly I cannot think of anything you could do to make my visit any better. As far as I'm concerned everything was perfect.

Mar 19, 2015



StarStarStarNo StarNo Star The technician seemed inexperienced, spoke too softly to hear most of the time, made a large mess... — Steve H.

The technician seemed inexperienced, spoke too softly to hear most of the time, made a large mess with the toothpaste all over me, and repeatedly sprayed me with the water/rinsing device

Mar 18, 2015



StarStarStarStarStar This is the second time that ive brought the kids in and my wait time is about 30mins — Sydney V.

This is the second time that ive brought the kids in and my wait time is about 30mins. I always come a little early to be on time. Having to wait well over my scheduled time is an inconvience. This last appointment I came in early again to be on time, but I was told that my appointment had moved a half hour later than what was scheduled without being notified prior to the appointment.

Mar 15, 2015



StarStarStarStarStar I love this office and I know I will always be given the very best care!! — Kathleen S.

I love this office and I know I will always be given the very best care!!

Mar 10, 2015



StarStarStarStarStar Excellent. Had a great team...but of course missed Vanessa since I had to reschedule. — Patti G.

Excellent. Had a great team...but of course missed Vanessa since I had to reschedule.

Mar 4, 2015



StarStarStarStarStar The dental assistant seemed unsure of herself.  — Kathleen D.

The dental assistant seemed unsure of herself.

Mar 2, 2015



StarStarStarStarStar Diane Brooks — Diane B.

Cleaning and exam were thorough and all dental issues were completely explained and strategies to make improvements were discussed. As usual, the whole experience from start to finish was professional, friendly and excellent.

Feb 27, 2015



StarStarStarStarStar Another great visit! I had a new hygienist and still fabulous! — Sari A.

Another great visit! I had a new hygienist and she was fantastic. I love this office. Dr. Dotson is so wonderful. And the staff is always so friendly. ;-)

Feb 27, 2015



StarStarStarStarStar I was running late... — Caitlin B.

I was running late, but you guys still saw me anyway. You also always help me get the most out of my insurance, which is really appreciated.

Feb 25, 2015



StarStarStarStarStar Office visit — Susan S.

Routine exam and cleaning. Office visit was fine.

Feb 20, 2015



StarStarStarStarStar You guys are the greatest and I appreciate you all very much... — Susan B.

You guys are the greatest and I appreciate you all very much...

Feb 19, 2015



StarStarStarStarStar I love Dr. Dotson. She is thorough, genuine, and naturally skilled — Catherine M.

I love Dr. Dotson. She is thorough, genuine, and naturally skilled. She referred me to an excellent Dr. for my root canal. My appointment the other day was follow up for her to complete the tooth with a permanent filling. She and her staff are always great listeners and take time to explain things. My experiences prior to meeting Dr. Dotson were all unpleasant. I am so thankful I was referred to her. She has given me a new outlook on "going to the dentist."

Feb 19, 2015



StarStarStarStarStar Great experience! Nice staff — Harry L.

Great experience! Nice staff. with apparent strong focus to serving my needs as a top priority! I very much appreciated the technical paper ("Selection of antimicrobial agents in periodontal therapy") to better understand my periodontal issues and the treatment. The Only concern: your price for Nitrous Oxide of $100 is very high and I feel that it is one safe and helpful drug that I would like to be able to afford. Thanks again for the great experience of nice people, beautiful offices and impressive technologies utilized. Sincerely, Mike Lane

Feb 17, 2015



StarStarStarStarStar i didn't know that my night guard would need to be soaked in hot water each time — Marci H.

i didn't know that my night guard would need to be soaked in hot water each time. Makes it really inconvenient to take in and out at night and impossible to wear during the day!

Feb 12, 2015



StarStarStarStarStar Dr. Dotson is great. — JR F.

Dr. Dotson is great. Almost couldn't feel the shot to numb my mouth. She's careful and does excellent work. I'll be making an appointment for my wife to see her for her dental work.

Feb 12, 2015



StarStarStarStarStar Laurie gave me a truly AMAZING dental experience! — Alanna P.

Laurie gave me a truly AMAZING dental experience!

Feb 7, 2015



StarStarStarStarStar Nobody at front desk when arrived. Looked around, everyone seemed busy — David C.

Nobody at front desk when arrived. Looked around, everyone seemed busy. Took a seat and waited about 5 min until saw someone come up once another person came in. Recommend put a sign there, or a ding bell.

Feb 7, 2015



StarNo StarNo StarNo StarNo Star I am very unhappy about how my insurance coverage for my crown was explained on my prior visit.  — David E.

I am very unhappy about how my insurance coverage for my crown was explained on my prior visit.

Feb 7, 2015



StarStarStarStarStar Vanessa did an excellent job with my cleaning, but . . . — Christine B.

Vanessa did an excellent job with my cleaning. Unfortunately, however, I had to wait quite a while(5to 6 min.) before anyone noticed I was standing there At the reception counter.

Feb 6, 2015



StarStarStarStarStar Could not have been better. Lori continues to take great care of me and my teeth. Thank you! — Geoffrey T.

Could not have been better. Lori continues to take great care of me and my teeth. Thank you!

Feb 5, 2015



StarStarStarStarStar I was about 25 mins early and was happy to hear I could get in early too — Robert C.

I was about 25 mins early and was happy to hear I could get in early too. The friendly staff, relaxing environment and professionalism of Dr Jeremy Montrose is always welcoming. I wish I could come in bi weekly for cleanings!

Feb 5, 2015



StarStarStarStarStar I love Dr — Linda B.

I love Dr. Dotson's friendly, professional demeanor and appreciate the 15% discount offered to me because I'd been at the Portland Bridal Expo and stopped by the Smiles Northwest booth. Great that I have a 90-day window to decide and start treatment with at this price too! Thank you!

Jan 31, 2015



StarStarStarStarStar when using the water pick tool, water was sprayed all over my face, which I did not enjoy — Sheila H.

when using the water pick tool, water was sprayed all over my face, which I did not enjoy. Other than that it was a great checkup/cleaning.

Jan 27, 2015



StarStarStarStarStar All my questions and concerns are answered completely to my satisfaction. — Janice P.

All my questions and concerns are answered completely to my satisfaction. Smiles NW is awesome!

Jan 25, 2015



StarStarStarStarStar Always great — Sheryl M.

Great, professional caring staff that keeps you comfy.

Jan 24, 2015



StarStarStarStarStar Love Dr Dotson and the team!  — Stephanie S.

Love Dr Dotson and the team! Always friendly and willing to go the extra mile for customer service

Jan 23, 2015



StarStarStarStarStar I love everyone at Smiles Northwest! — Heather W.

I love everyone at Smiles Northwest!

Jan 22, 2015



StarStarStarStarStar I was frustrated with the wait time between the cleaning and setting the doctor — Dorwin R.

I was frustrated with the wait time between the cleaning and setting the doctor

Jan 22, 2015



StarStarStarStarNo Star Hygienist — Stephanie S.

I originally started coming to Smiles NW because a friend has been using her friend as her hygienist for years. I have seen her, but have now been scheduled with other hygienists. I would love to have the same hygienist each visit.

Jan 20, 2015



StarStarStarStarStar This was my second visit and everyone was extremely nice and informative — Hannah Z.

This was my second visit and everyone was extremely nice and informative. I always enjoy my appointments with you.

Jan 19, 2015



StarStarStarStarStar Love this dentist! — Laura A.

I have already referred friends and family! Great service and will be coming back for all future appointments!

Jan 18, 2015



StarStarStarStarStar Dr — Omid M.

Dr. Jeremy M. was very understanding with my nausea/vertigo condition as a result of a recent concussion and worked on my tooth with the dental chair in upright position.

Jan 17, 2015



StarStarStarStarStar Not sure how it could be better.  — Dave L.

Not sure how it could be better.

Jan 15, 2015



StarStarStarStarStar You are so great, I do not know how you could get any better. Thank you so much. — Martina M.

You are so great, I do not know how you could get any better. Thank you so much.

Jan 15, 2015



StarStarStarStarStar Best dental office in the world!  — Carrie M.

Best dental office in the world!

Jan 15, 2015



StarStarStarStarStar Excellent care from Lori and Dr. Montrose.  — Henry H.

Excellent care from Lori and Dr. Montrose.

Jan 15, 2015



StarStarStarStarStar You guys are the absolute best..... My kids and I just love your service — Vicki L.

You guys are the absolute best..... My kids and I just love your service. We all see Alan Montrose. Your practice is not in out health insurance in network, but willing to pay extra for the best work and excellent service. Thank you for everything you guys do.

Jan 15, 2015



StarStarStarStarStar I felt gouged on initial price. It was only after I complained that things were properly charged — Michael M.

I felt gouged on initial price. It was only after I complained that things were properly charged

Jan 14, 2015



StarStarStarStarStar I absolutely love your office. Very friendly and professional — Kathryn B.

I absolutely love your office. Very friendly and professional. My only recommendation would be that it may be easier and faster to have someone record the gum readings as the hygienist takes them (that's the way they did it at my previous dentist office). I will definitely recommend your office to my friends - you are awesome and Katie did a wonderful job!! Thank you!

Jan 14, 2015



StarStarStarStarStar Very friendly and very professional. Keep up the good work! — Peter D.

Very friendly and very professional. Keep up the good work!

Jan 12, 2015



StarStarStarStarStar I felt that I received excellent care and, after 20 years of care with Smiles NorthWest, I feel... — Mara W.

I felt that I received excellent care and, after 20 years of care with Smiles NorthWest, I feel confident in their understanding of individual patient needs. Staff was fantastic and Dr. Jeremy is an outstanding practitioner.

Jan 11, 2015



StarStarStarStarStar I had to wait over an hour to see the Dentist — Lynne C.

I had to wait over an hour to see the Dentist. If he was running that late, I would have appreciated a call so I could come in later.

Jan 10, 2015



StarStarStarStarStar Another excellent visit to SNW — Michael L.

Appointment started on time and finished early. Met with a new dental assistant but received the same friendly and professional service as always.

Jan 8, 2015



StarStarStarStarStar Dr. Montrose and Debbie are always gracious and helpful — Margaret S.

Dr. Montrose and Debbie are always gracious and helpful. If I have to be at the dentist, then Smiles Northwest is where I want to be. And thanks to Heather...

Jan 7, 2015



StarStarStarStarStar Still after 23 years Dr. Montrose proves to be the best medical professional I deal with.. — John D.

Still after 23 years, Dr. Montrose proves to be the best medical professional I deal with...Thank you Dr. Montrose for always providing the best medical care I could hope for!

Jan 5, 2015



StarStarStarStarStar Having "dental phobia", this is the first office that I have ever been to that eases my fears — Anne P.

Having "dental phobia", this is the first office that I have ever been to that eases my fears. The entire staff here is a pleasure to work with.

Jan 2, 2015



StarStarStarStarStar I just love Laurie and her high quality work!! — Patty M.

I just love Laurie and her high quality work!!

Dec 31, 2014



StarStarStarStarStar Thank you for another excellent visit.Dana Deitrick — Dana D.

Thank you for another excellent visit. Dana Deitrick

Dec 31, 2014



StarStarStarStarStar I love how friendly everyone is! Thanks for the great service and care.  — Meghan H.

I love how friendly everyone is! Thanks for the great service and care.

Dec 30, 2014



StarStarStarStarStar Dr. Montrose repaired a chip he repaired previously — Cydni E.

Dr. Montrose repaired a chip he repaired previously. I called 3 days in advance to ask time be allowed. Unfortunately this was not communicated and no note of my call. This wasn't a problem for me but felt badly that it may have impacted Dr.'s schedule. As usual, he was wonderful about it!

Dec 24, 2014



StarStarStarStarStar Please give patients with TMJ/jaw issues a break when doing procedures that require the jaw to... — Tonya D.

Please give patients with TMJ/jaw issues a break when doing procedures that require the jaw to remain open for extended period of time. Since I didn't have a break during my visit it triggered jaw tension and a migraine the next day.

Dec 22, 2014



StarStarStarStarStar Just my first appt, but the cleaning was excellent and thorough (Katie) — Michael Y.

Just my first appt, but the cleaning was excellent and thorough (Katie). AM was personable and thorough in his explanation of issues and options. Will schedule appt for work to be done.

Dec 17, 2014



StarStarStarStarStar Thank you to both Alan and Jeremy for looking at my implant tooth once again — Julie L.

Thank you to both Alan and Jeremy for looking at my implant tooth once again. I was worried, but you have given me comfort knowing nothing is going on. I really appreciate your time and care.

Dec 16, 2014



StarStarStarStarStar Hygienist Lori is very professional; I really appreciate and trust Dr. Montrose — Jim G.

Hygienist Lori is very professional; I really appreciate and trust Dr. Montrose. It is 100% worth the 4+ hours driving time spent to entrust our dental care to a trustworthy, competent, professional team like Smiles Northwest!! We've been a customer since 1986.

Dec 12, 2014



StarStarStarStarStar I always appreciate the friendly accommodating staff. Dr — Darbey B.

I always appreciate the friendly accommodating staff. Dr. Dotson is great at explaining my options and condition. Lori is always gentle and thorough with my cleanings. I appreciate you as my dentist.

Dec 12, 2014



StarStarStarStarStar My neck was very uncomfortable from all the awkward positions my hygienist wanted to place my head. — Tamara L.

My neck was very uncomfortable from all the awkward positions my hygienist wanted to place my head. I mentioned this to her.

Dec 11, 2014



StarStarStarStarStar Always s good experience at Dmiles Northwest.  — Bruce H.

Always s good experience at Smiles Northwest.

Dec 10, 2014



StarStarStarStarStar Kind and excellent service all the way! — Mary Alice B.

Kind and excellent service all the way!

Dec 9, 2014



StarStarStarStarStar The assistant who took my impressions was so kind and gentle — Lora H.

The assistant who took my impressions was so kind and gentle. Even though we had to repeat the bottom set three times, she was so very professional and kind. I so appreciated the female who took time to assist me with the Care Credit application. She went above and beyond to assist me. I only wish I could remember their names. I always feel well taken care of and important each visit.

Dec 4, 2014



StarStarStarStarNo Star good job — Millard G.

I was treated well I enjoyed my visit

Dec 3, 2014



StarStarStarStarStar Bordering on flawless. I wish I had known about Smiles Northwest sooner. — Paul K.

Bordering on flawless. I wish I had known about Smiles Northwest sooner.

Nov 28, 2014



StarStarStarStarStar you provide outstanding service from the front to the back and everybody is very professional and... — Gary S.

you provide outstanding service from the front to the back and everybody is very professional and I'm very impressed everytime I come in and very at ease

Nov 27, 2014



StarStarStarStarStar Wonderful, professional and caring. — Sheryl M.

Wonderful, professional and caring.

Nov 25, 2014



StarStarStarStarStar Great, professional and personal treatment. — Adam M.

Great, professional and personal treatment.

Nov 25, 2014



StarStarStarStarStar Friendly faces and great service — Larissa A.

Friendly faces and great service

Nov 23, 2014



StarStarStarStarStar I absolutely love my experience with your group. Katie and Dr. Dawson are the best!! Thank you. — Donnalee B.

I absolutely love my experience with your group. Katie and Dr. Dawson are the best!! Thank you.

Nov 20, 2014



StarStarStarStarStar Dr — Wen Lin W.

Dr. Montrose mentioned to refer me to a root canal doctor for my two senitive teeth to rule out fracture or other problems, in the midst of getting out, I forgot to ask for the name of the doctor. Would appreciate to receive that over email. Thanks. Wen-lin

Nov 18, 2014



StarStarStarStarStar I always feel good going to my dental appointment. — Richard S.

I always feel good going to my dental appointment.

Nov 15, 2014



StarStarStarStarStar All the medical professionals at this office are just that, very professional — Anthony V.

All the medical professionals at this office are just that, very professional. Not only are they very professional though, they are also very friendly, very approachable, and take their time to make a connection with their clients. I am very impressed with Smiles Northwest and look forward to going here for years to home. I will also highly recommend this place to any family or friends who might be looking for a place to get dental work.

Nov 14, 2014



StarStarStarStarStar always nice to visit you  — Jeremy R.

I always have a nice quility experience with you guys. Thank you!

Nov 13, 2014



StarStarStarStarStar Dr. Dotson has been great at  — Ashley D.

Dr. Dotson has been great at both of my visits! I have a lot of dental issues and she's been great about planning out a path to help me.

Nov 12, 2014



StarStarStarStarStar Everything is in Order Here — Ted M.

Everyone was very courteous and professional at this practice. Dr. Blickenstaff is very knowledgeable and is quickly able to assess what direction to take his patient's treatment. Recommended!

Nov 11, 2014



StarStarStarStarStar I am very pleased with entire staff at Smiles Northwest. — Lora H.

I am very pleased with entire staff at Smiles Northwest.

Nov 8, 2014



StarStarStarStarStar Review — Stuart D.

Jeremy is cool. what else needs to be said?

Nov 7, 2014



StarStarStarStarStar I love everyone at this office! — Theone V.

I love everyone at this office!

Nov 7, 2014



StarStarStarStarStar You are the best — Evgeny S.

If I had to pick on anything, I would just remove the Lollipops plate from reception desk - not to tempt kids (and some adults). Great service, great quality.Thank you.

Nov 7, 2014



StarStarStarStarStar Excellent experience as always — Stanford C.

Excellent experience as always. Gentle touch, small hands, no pain, courteous service, total commitment to excellence.

Nov 6, 2014



StarStarStarNo StarNo Star My son Patrick and I arrived 5 minutes ahead of his scheduled appointment — Patrick E.

My son Patrick and I arrived 5 minutes ahead of his scheduled appointment. We waited 20 minutes past the time of the appointment for the dental hygienist to begin his cleaning. This had an impact on our schedule as I had to drive him to soccer practice afterwards and that left little time for the commute in traffic, so that became a stressful experience. I understand that there could be any number of reasons for the delay, but it would have been helpful to receive a text message indicating that your office was running behind so that I could anticipate how this might impact our schedule and take other steps to compensate for it.

Nov 6, 2014



StarStarStarStarStar My dental experience at Smiles Northwest has always been excellent.  — Billy H.

My dental experience at Smiles Northwest has always been excellent. Definitely a 5 star rating is well earned.

Nov 5, 2014



StarStarStarStarStar I believe Katie was my dental hygienist. She was fabulous. — Oscar M.

I believe Katie was my dental hygienist. She was fabulous.

Oct 31, 2014



StarStarStarStarStar Nothing needed improvement, had a very pleasant experience — Diane F.

Nothing needed improvement, had a very pleasant experience. Lori always makes me laugh even while hurting me!! And, it was very nice to see Heather again. She had not been there the last couple of times I was in and she is always so friendly

Oct 31, 2014



StarStarStarStarStar Lori is always professional, informative, and friendly, and the entire team is polished and well... — Kenneth A.

Lori is always professional, informative, and friendly, and the entire team is polished and well coordinated.

Oct 30, 2014



StarStarNo StarNo StarNo Star I have never had any issues with my teeth in the past — Christine M.

I have never had any issues with my teeth in the past. No cavities, never needed anything beyond a normal cleaning. I have always left the dentist with a clean bill of health. This time I was told need a deep cleaning. After agreeing to the procedure I was then informed that was not enough. My teeth have been so sensitive and throbbing for days. I feel like they created more of a problem than helped an issue I'm not sure was there to begin with.

Oct 27, 2014



StarStarStarStarStar Dave's fun day — David S.

I stil lam smiling several days after my visit, thinking about the planning behind my appointment, and having the TV in working order just for me. Its little things like this that go such a long way in customer loyalty Thanks you

Oct 23, 2014



StarStarStarStarStar Great office and personnel to work with. I would highly recommend their services to anyone.  — Gene G.

Great office and personnel to work with. I would highly recommend their services to anyone.

Oct 23, 2014



StarStarStarStarStar Your team is doing a great job! I really can't think of thing that needs improvement — Sidney C.

Your team is doing a great job! I really can't think of thing that needs improvement. i do appreciate all the effort you all put into providing a pleasant dental experience. Five out of five stars!

Oct 22, 2014



StarStarStarStarStar Excellent HygienistI  — Linda K.

I very much like my hygienist Amy. She is very gentle. She is very thorough. She is very informative. She is always very professional.

Oct 18, 2014



StarStarStarStarStar Lori was perfect, as always :) Thanks! — Geoffrey T.

Lori was perfect, as always :) Thanks!

Oct 15, 2014



StarStarStarStarStar As usual a great experience! Smiles NorthWest  — Lee P.

As usual a great experience!

Oct 14, 2014



StarStarStarStarStar I've had nothing but great experiences since I started going to your office for my dental work — Ninfa F.

I've had nothing but great experiences since I started going to your office for my dental work. The staff have all been very nice and friendly.

Oct 14, 2014



StarStarStarStarStar My prophy went well. I must say that I am disappointed, though, as I do not appreciate Dr — Vicki L.

My prophy went well. I must say that I am disappointed, though, as I do not appreciate Dr. Dotson's suggestion that I have been negligent regarding my post-crown follow up. I made and kept whatever appointments were suggested by her and by Dr. Keutzer. If something was not done, I did not get that information. And now I have scheduled an appointment that should have been done much earlier this year with the threat of another root canal, at a big expense. I am disappointed, and not very happy.

Oct 13, 2014



StarStarStarStarStar Not sure how you could improve on this visit. Amy was great! Thanks! — John S.

Not sure how you could improve on this visit. Amy was great! Thanks!

Oct 13, 2014



StarStarStarStarStar Lori was friedly and wonderful as always!!! — Lauria M.

Lori was friedly and wonderful as always!!!

Oct 8, 2014



StarStarStarStarStar I always appreciate wonderful care visiting Smiles Northwest — Trisha W.

I always appreciate wonderful care visiting Smiles Northwest. I moved to Newberg three years ago and saw two different local dentists during that time. There's no comparison in quality of service and care and education. I made the decision to travel forty five minutes, one way, to return to Smiles Northwest. Good decision I wish I had made sooner. Thank you for being your best!

Oct 8, 2014



StarStarStarStarStar Its a great  — Dale S.

Its a great place to get your dental work done. Thanks for everything you do.

Oct 7, 2014



StarStarStarStarStar Amy is FAb - best ever hygenist. Really. — Marilyn B.

Amy is FAb - best ever hygenist. Really.

Oct 4, 2014



StarStarStarStarStar Thanks so much for getting me in and out quickly! I really appreciated the extra time, and also... — Jennifer W.

Thanks so much for getting me in and out quickly! I really appreciated the extra time, and also appreciated Lisa going above and beyond and doing a cleaning of my invisalign trays for me since I'll be wearing them a few days longer. Thank you!

Oct 4, 2014



StarStarStarStarStar Great experience for this first-time patient at this office — Bridget C.

Great experience for this first-time patient at this office. I even told my husband he should book himself in because everyone was super nice and very gentle.

Oct 4, 2014



StarStarStarStarStar I was a half hour late! — Jessica P.

My 15 minute drive turned into a 45 minute drive making me 30 minutes late for my appointment. I called twice to update as at first I thought traffic was just slow... Turns out they had CLOSED the entire freeway!! The staff was so beyond understanding. Katie (I believe that's her name, she's wonderful nonetheless) was waiting when I arrived. She complimented my teeth and said she knew we would be done quickly instead of making me feel more stressed for being so embarrassingly late. Thank you all so much for not charging me for being so late and still seeing me!! I start a new job on Monday so rescheduling was not going to be an option for quite some time. Thank you, thank you!!

Sep 26, 2014



StarStarStarStarStar That new iPad information form is horrible! I could not believe the hold harmless I had to click... — James H.

That new iPad information form is horrible! I could not believe the hold harmless I had to click through just to keep my appointment. I have been a patient of Dr Montrose for more than 25 years - I was truly offended having to accept that WAY too legalistic piece of tooth decay. I am not accepting a software license - I am getting my teeth cleaned. Also, I had to fill out FOUR times my wife's name, but never once did it ask for her contact information even though she was my emergency contact. Net, you need to fix this offensive form. If that was my first time at Dr Montrose I most definitely would have walked out.

Sep 25, 2014



StarStarStarStarStar The in-office experience was excellent, as always — Alistair A.

The in-office experience was excellent, as always. I think you should refine the appt reminder system to use a primary & secondary notification method. e.g. Try email first and if you don't get a confirmation within, say, 24 hours, then send the text reminder. Don't need both.

Sep 24, 2014



StarStarStarStarStar Very happy I switched to you all as my dentist. Thank you! — Scott M.

Very happy I switched to you all as my dentist. Thank you!

Sep 18, 2014



StarNo StarNo StarNo StarNo Star Overpriced and not very flexible with payment — Julia D.

Overpriced and not very flexible with payment. I always leave feeling a little confused about my bill or overall treatment plan and rationale. I also feel like the most expensive treatment option is the only thing presented to me.

Sep 17, 2014



StarStarStarStarStar As always, a nice experience with my visit — Kimberly V.

As always, a nice experience with my visit. In the past, I have been negligent meeting my responsibility to make my apts. I am motivated to complete the Invisilign (spelling?), so am committed to this not becoming an issue in the future. Bethany is invaluable! Professional, smart, competent and so personable. (I recognize that you are aware, but I wanted to comment on her performance.) I also appreciate the front staff (Heather, Megan). Always greeting me with a smile, & running your operations smoothly with competence and professionalism. Kimberly

Sep 13, 2014



StarStarStarStarStar I am very happy with your service — Kathryne C.

I am very happy with your service. I think you go out of your way to make it a pleasant experience and demonstrate that you consider me to be a valued customer. Thank you

Sep 12, 2014



StarStarStarStarStar I waited over 1/2 hour for an exam by Dr Dotson, and finally just had to skip it and leave as I... — Steve H.

I waited over 1/2 hour for an exam by Dr Dotson, and finally just had to skip it and leave as I had another appt. First time this has happened, but it was kind of a disappointment.

Sep 11, 2014



StarStarStarStarStar Laurie was great, as usual. — Ryan E.

Laurie was great, as usual.

Sep 9, 2014



StarStarStarStarStar The entry of patient information is still not user friendly - I had uploaded it to ZocDoc, but... — Michael M.

The entry of patient information is still not user friendly - I had uploaded it to ZocDoc, but that didn't carry over. The iPad is not the best interface, and the interface on the website was hard to find, and clunky. Could be streamlined - felt like I was repeating the same information numerous times.

Sep 9, 2014



StarStarStarStarStar My hygentist — Taylor S.

My hygentist was extremely thorough and explained different things about my mouth that no one else has ever told me. She was also very gentle which I appreciated.

Sep 6, 2014



StarStarStarStarStar More comfortable headrests for the seats -- you can be in there for quite a bit! — Jorge C.

More comfortable headrests for the seats -- you can be in there for quite a bit!

Sep 6, 2014



StarStarStarStarStar I would refer people, but it appears you are not on their PPO list. — Stephen G.

I would refer people, but it appears you are not on their PPO list.

Sep 6, 2014



StarStarStarStarStar Absolutely the best service I have ever received at a dental office — JR F.

Absolutely the best service I have ever received at a dental office. I found where I'll be receiving my dental care in the future. Thank you!

Sep 3, 2014



StarStarStarStarStar Great — Lindsay H.

Friendly faces and knowledgeable staff.

Sep 2, 2014



StarStarStarStarNo Star Thank you — Jeffrey R.

Your team was fantastic! Thank you!

Sep 2, 2014



StarStarStarStarStar As always, Debbie and Smiles Northwest did a great job.  — Gabriel G.

As always, Debbie and Smiles Northwest did a great job.

Aug 26, 2014



StarStarStarStarStar As usual, everything went smoothly. Explanations were thorough and work done was proactive — Diane B.

As usual, everything went smoothly. Explanations were thorough and work done was proactive. Always a pleasant experience...great staff.

Aug 24, 2014



StarStarStarStarStar Love the Pandora! Jody was professional, thorough and explained the process as well as offering... — Richard B.

Love the Pandora! Jody was professional, thorough and explained the process as well as offering advice on a pain in my lower jaw. I am monitoring per her suggestion.

Aug 24, 2014



StarStarStarStarStar My only feedback is that my girlfriend is still irritated at your front office (and will not... — Daniel G.

My only feedback is that my girlfriend is still irritated at your front office (and will not return) because they didn't explain to her that though you took her insurance, you weren't in network. She found this out after having a significant amount of work done and was upset. So my feedback would be to be clearer about these matters up front.

Aug 22, 2014



StarStarStarStarStar Excellent! Friendly, professional, thorough and sincere. I couldn't ask for more!Sharon — Sharon L.

Excellent! Friendly, professional, thorough and sincere. I couldn't ask for more! Sharon

Aug 20, 2014



StarStarStarStarStar Dental Visit — Susan S.

My dental visit was fine. Vanessa addressed all issues.

Aug 20, 2014



StarStarStarStarStar Katie was thorough, personable and professional. Dr. Dotson is always competent and friendly. — Andrew E.

Katie was thorough, personable and professional. Dr. Dotson is always competent and friendly.

Aug 20, 2014



StarStarStarStarStar Actually, after so many years as a patient with Smiles NW, we still don't have any complaints — Susan O.

Actually, after so many years as a patient with Smiles NW, we still don't have any complaints. We love the staff and the docs.

Aug 15, 2014



StarStarStarStarStar Your smiling, friendly staff always helps to ease my dentist anxieties. And I like Dr — Mary S.

Your smiling, friendly staff always helps to ease my dentist anxieties. And I like Dr. Alan's stories.

Aug 15, 2014



StarStarStarStarStar For sanitation reasons, why not offer paper cups for the complimentary coffee instead of ceramic... — Andrew G.

For sanitation reasons, why not offer paper cups for the complimentary coffee instead of ceramic mugs which have to be washed?

Aug 14, 2014



StarStarStarStarStar Cory and Dr. Dotson both did a great job with Iris, who is 2.5 years old — Iris S.

Cory and Dr. Dotson both did a great job with Iris, who is 2.5 years old. They both have a wonderful way of working with children!

Aug 14, 2014



StarStarStarStarStar I love you guys!Valerie — Valerie S.

I love you guys! Valerie

Aug 13, 2014



StarStarStarStarStar Everyone, especially Vanessa, was excellent. — Leonard S.

Everyone, especially Vanessa, was excellent.

Aug 12, 2014



StarStarStarStarStar Smiles Northwest is not currently a preferred provider for my insurance company but I think I'll... — Tina U.

Smiles Northwest is not currently a preferred provider for my insurance company but I think I'll change insurance before I change dentists. I enjoy visiting Lori and Dr. Dotson too much to go anywhere else.

Aug 8, 2014



StarStarStarStarStar I'd like to help you improve your service, but, based of my experience yesterday, that's just not... — Kenneth H.

I'd like to help you improve your service, but, based of my experience yesterday, that's just not possible!

Aug 6, 2014



StarStarStarStarStar I appreciate how thorough you were w my cleaning — Aaron V.

I appreciate how thorough you were w my cleaning. You also did a wonderful job making the boys (age 1 and 4) feel at ease at their appointments. Thank you!

Aug 5, 2014



StarStarStarStarStar Very up to date services — Nancy J.

Very up to date services. I enjoy the bottled water; great way to encourage water in lieu of sugary drinks.

Aug 5, 2014



StarStarStarStarStar Love Smiles NW! You guys are the best - I already recommend you! — Robin V.

Love Smiles NW! You guys are the best - I already recommend you!

Aug 2, 2014



StarStarStarStarStar Lori makes going to the dentist fun. I appreciate the excellent work by both Dr Dotson and her. — Marc F.

Lori makes going to the dentist fun. I appreciate the excellent work by both Dr Dotson and her.

Aug 1, 2014



StarStarStarStarStar I love working with Bethany and missed that yesterday! I learned new information that wasn't... — Jennifer W.

I love working with Bethany and missed that yesterday! I learned new information that wasn't explained fully in my initial impression session to begin my Invisalign, so that was helpful, though a little late in coming. I found it a little interesting that they didn't even ask me to take my Invisalign trays out to check how my teeth were doing. I hope to be able to work with Bethany for the rest of my treatment ~ it's really nice to have continuity when possible. (Nothing against the other assistants, we just click!) Thanks!

Aug 1, 2014



StarStarStarStarStar Like clock work — Matthew M.

Had another great experience with Vanessa and Dr. Dotson. Besides my cleaning I needed my night guard adjusted and they took care of that and some touch up work from previous filling which Dr. Dotson and they fit that in. Great experience. very friendly staff

Aug 1, 2014



StarStarStarStarNo Star My appointment went well, as I always enjoy Lori and the front office staff. Dr — Jennifer R.

My appointment went well, as I always enjoy Lori and the front office staff. Dr. Montrose was even much better this time than the last several times I had seen him. I appreciate when he is professional and caring. However on another note as a neighbor, I am concerned about the graffiti on the electrical box out front. It has been there many months and looks really bad for our neighborhood. I hope that your Office Manager will take the time to have that corrected soon. Looking forward to my next cleaning. Thanks.

Jul 31, 2014



StarStarStarStarStar Thank you for another great visit! — Dana D.

Thank you for another great visit!

Jul 31, 2014



StarStarStarStarStar Excellent work, very favorable treatment! Thanks! — Mary Alice B.

Excellent work, very favorable treatment! Thanks!

Jul 30, 2014



StarStarStarStarStar Happy Customer! — Desiree D.

I love this place! I now live in Seattle but decided to keep coming here. Very professional and dedicated staff who know what they are doing. Thanks!!

Jul 30, 2014



StarStarStarStarStar Very nice staff and good service. — Debra G.

Very nice staff and good service.

Jul 28, 2014



StarStarStarStarStar I always enjoy my dentist visits. — Elaine R.

I always enjoy my dentist visits.

Jul 21, 2014



StarStarStarStarStar All the staff is very friendly and welcoming (Bethany, Sydney, Debbie, Megan, and others). Dr — Kenneth A.

All the staff is very friendly and welcoming (Bethany, Sydney, Debbie, Megan, and others). Dr. Dotson takes her time and answers all my questions. In general, it adds up to one of the most friendly and relaxing experiences I've had in a dentist's office. Keep up the great work!

Jul 20, 2014



StarStarStarStarStar I couldn't ask for any better treatment. Everyone is so good — Martina M.

I couldn't ask for any better treatment. Everyone is so good. I don't know what I would do without you.

Jul 18, 2014



StarStarStarStarStar Vanessa is a great combination of education and encouragement. What a wonderful person. — Jack B.

Vanessa is a great combination of education and encouragement. What a wonderful person.

Jul 17, 2014



StarStarStarStarStar Fantastic, please keep up the great work! — Robert C.

Fantastic, please keep up the great work!

Jul 16, 2014



StarStarStarStarStar My experience with you is always perfect. I am so lucky to have you to take care of my teeth. — Elvena T.

My experience with you is always perfect. I am so lucky to have you to take care of my teeth.

Jul 15, 2014



StarStarStarStarStar A+ — Maureen O.

I love Smiles Northwest and have referred two neighbors in the past. Both of them went, and thanked me!

Jul 14, 2014



StarStarStarStarStar Please don't send me anymore surveys. Thanks. — Ann M.

Please don't send me anymore surveys. Thanks.

Jul 14, 2014



StarStarStarStarStar Probably the best dental visit I have ever had. Great experience — Rex S.

Probably the best dental visit I have ever had. Great experience. I also liked the fact that you are a bike friendly establishment. Thanks!

Jul 14, 2014



StarStarStarStarStar Outstanding. Great staff and Dentists — Terry P.

Outstanding. Great staff and Dentists. Real time feedback during the exam was great!! Love everything about Smiles Northwest. Three cheers.

Jul 13, 2014



StarStarStarStarStar That was really an excellent visit Vanessa injected anesthetic and it was perfect,lots of numbing... — Carl N.

That was really an excellent visit Vanessa injected anesthetic and it was perfect,lots of numbing time and I did not feel the injection at all. Dr M as I am accustomed to did his masterful work in a comforting way. You guys are champs! Carl

Jul 12, 2014



StarStarStarStarNo Star dentist — James K.

excellent as always - but disappointed I didn't get to chat with Dr. Montrose Sr.

Jul 12, 2014



StarStarStarStarStar An entirely stress free visit. Thank you all! — Stephen S.

An entirely stress free visit. Thank you all!

Jul 11, 2014



StarStarStarStarStar It was a very good experience. Thank you — Dale S.

It was a very good experience. Thank you

Jul 10, 2014



StarStarStarStarStar Keep up the great service and sensitivity toward your patients. — Gary S.

Keep up the great service and sensitivity toward your patients.

Jul 9, 2014



StarStarStarStarStar As always, your staff was professional, kind, & is assisting me with understanding my outstanding... — Kimberly V.

As always, your staff was professional, kind, & is assisting me with understanding my outstanding issues with invisilign. I will recommend your office to anyone who asks for a referral. Thank you for your expertise, and kindness. Your office is the best experience I have had in my 56 years of dental treatment. Again, thank you.

Jul 9, 2014



StarStarStarStarStar I appreciate the fact that you were able to squeeze me in immediately when I called about my... — Diane F.

I appreciate the fact that you were able to squeeze me in immediately when I called about my problem. And, thank you to Dr Montrose for taking the time to do the deep cleaning right on the spot so that I could heal faster. You guys were great and this is the Smiles Northwest that I remember and love!

Jul 9, 2014



StarStarStarStarStar I consider my dentist to be Dr. Dotson, who has been my dentist since I started with this practice — Dave L.

I consider my dentist to be Dr. Dotson, who has been my dentist since I started with this practice. I would think every effort would be made to have my appointment scheduled to coincide with her normal workdays. Last Monday's appoint was on what I found was to be her day-off. This is not a big deal, but it would be nice to have seen my regular doctor. PS: Dr. J. Montrose was very acceptable Monday.

Jul 8, 2014



StarStarStarStarStar I would prefer to be scheduled for 6 month cleanings on the same day as my husband, Dave, AND on... — Judy L.

I would prefer to be scheduled for 6 month cleanings on the same day as my husband, Dave, AND on a day Dr. Dotson is present. I guess I thought this was arranged 6 months ago when I made the appointment. Nothing against the 2 Dr. Montrose dentists...I just like Dr. Dotson. PS Laurie was great.....so sad for her to be a Beaver backer. There are always fans to root for the underdogs.

Jul 8, 2014



StarStarStarStarStar I left smiling! — Linda K.

I was very pleased with my very thorough first visit - including the hygienist and doctor's exams and discussions about the condition of my mouth and teeth and plans for future treatments.

Jul 4, 2014



StarStarStarStarStar Another great visit — Nishith S.

Another great visit! Thanks again!

Jul 3, 2014



StarStarStarStarStar Katie is the best you have!  — Dennis K.

Katie is the best you have!

Jun 30, 2014



StarStarStarStarStar Excellent as always. Jodie was informative and very efficient in completing the work required — Richard B.

Excellent as always. Jodie was informative and very efficient in completing the work required. Her skills as a dentist are outstanding.

Jun 29, 2014



StarStarStarStarStar Thanks for getting me in on short notice and taking care of me. — Michael C.

Thanks for getting me in on short notice and taking care of me.

Jun 27, 2014



StarStarStarStarStar Smiles review — William W.

Always excellent in all regards.

Jun 26, 2014



StarStarStarStarStar Best dental team I have EVER had!! — Debra V.

Best dental team I have EVER had!!

Jun 25, 2014



StarStarStarStarStar Great — Roxanne B.

Very professional. Thank you.

Jun 25, 2014



StarStarStarStarStar Friendly and confident staff, great service as always. — Peter D.

Friendly and confident staff, great service as always.

Jun 24, 2014



StarStarStarStarStar I'm always comfortable at Smiles Northwest — Patty M.

I'm always comfortable at Smiles Northwest. I appreciate the drinks in the lobby, and everybody's smiling faces. Laurie is wonderful!

Jun 24, 2014



StarStarNo StarNo StarNo Star I waited over 40 minutes until my appointment started — Ben W.

I waited over 40 minutes until my appointment started. It was a 30 minute appointment so it was very disappointing to wait for longer than I was planning to be there.

Jun 23, 2014



StarStarStarStarStar Filling still doesn't feel quite right — Lawrence A.

Filling still doesn't feel quite right. I have minor pain chewing which is weird because this is the first time I am experiencing pain after numerous filing that I have done. The whole procedure wasn't pleasant-it's not suppose to be pleasant but this was very bad. Probably one of the worse filings I have had.

Jun 21, 2014



StarStarStarStarStar You've got the best team in Oregon. I love Dr. Dodson. — Sheryl M.

You've got the best team in Oregon. I love Dr. Dodson.

Jun 20, 2014



StarStarStarStarStar Visit on June 18, 2014 — Henry H.

Visit was quick and painless...

Jun 19, 2014



StarStarStarStarStar Top Rate Dentist — Joshua I.

I always enjoy coming to Smile Northwest to get my teeth cleaned. Everyone is very friendly and knows what they are doing. I always leave with healthier teeth and a better understanding of how my teeth are doing.

Jun 18, 2014



StarStarStarStarStar dakota_photo — Kristi F.

I wish that it was explained to me more clearly the "what, where, when, how, and why" of my "needed" x-rays and would like it explained to me what exactly I'm paying the $97.99 for...was it the x-rays or what my insurance wouldn't cover?????

Jun 17, 2014



StarStarStarStarStar Fortunate to have such a skillful and talented dental restoration. I have my smile back. — M Jean G.

Fortunate to have such a skillful and talented dental restoration. I have my smile back.

Jun 13, 2014



StarStarStarStarStar The tooth and nothing else — Millard G.

`come to your office it like going back home to see your friends and family. love abounds

Jun 11, 2014



StarStarStarStarStar As always, it has been a very well done experience — Georgette H.

As always, it has been a very well done experience. God has been good to me for leading me to the Dental office of Smile North West . This time Dental cleaning Debbie Montrose Hygienist. Thank You so much . My teeth feels so happy to and so clean.

Jun 10, 2014



StarStarStarStarStar i was very happy to get in an emergency appt. and a referral for root canal so fast. — Addie B.

i was very happy to get in an emergency appt. and a referral for root canal so fast.

Jun 10, 2014



StarStarStarStarStar Great service — Gregory H.

Service was great, as always.

Jun 7, 2014



StarStarStarStarStar Love this place.  — Jaimie G.

I used to dread going to the dentist now it's a whole new experience the staff is just absolutely wonderful!

Jun 5, 2014



StarStarStarStarStar Excellent Service! — Kim C.

As always, excellent job!

Jun 4, 2014



StarStarStarStarStar excellent — James M.

Normally I don't like visiting dentist, in the case I don't mind at all.

Jun 3, 2014



StarStarStarStarStar Excellent first visit: Amy did gentle, thorough and considerate work — Elizabeth H.

Amy did a gentle but thorough and considerate job cleaning my teeth and preparing my chart. She was also very patient with me. Thanks! Dr. Montrose also took time to explain the next steps, which I appreciated. All in all an excellent first visit.

Jun 3, 2014



StarStarStarStarStar Friendly, competent service — Jessica M.

My visit was efficient and effective.

Jun 1, 2014



StarStarStarStarStar Amy did a fabulous job cleaning my teeth and of course, Dr. Dotson is the best! :) — Barbara J.

Amy did a fabulous job cleaning my teeth and of course, Dr. Dotson is the best! :)

May 31, 2014



StarStarStarStarStar You have always been on the leading edge with your service and the technology you use to make the... — Richard B.

You have always been on the leading edge with your service and the technology you use to make the seeing the dentist a good thing.

May 30, 2014



StarStarStarStarStar I love everyone at Smiles Northwest and the warm and welcoming staff make coming to the dentist... — Heather W.

I love everyone at Smiles Northwest and the warm and welcoming staff make coming to the dentist much more pleasant.

May 30, 2014



StarStarStarStarStar CleaningVisit — Jason K.

Excellent cleaning, better experience with Vanessa then previous cleaning.

May 29, 2014



StarStarStarStarStar Great Experience — Danielle S.

I came in for a second opinion for my TMJ pain after talking to several other dentists. Dr. Montrose was very helpful in explaining treatment options for my condition. I finally felt listened to and understood. So happy to have found this office! The front desk staff was amazing. The person who made my appointment even came out front and introduced herself which I thought was very caring.

May 28, 2014



StarStarStarStarStar Nothing, I don't have anxiety coming to see the dentist here at all. I've recommended Dr — Anna G.

Nothing, I don't have anxiety coming to see the dentist here at all. I've recommended Dr. Jeremy to many friends and family because it never feels like he's pressuring me to do more work than needed but does let me know when a spot might need work. The dental hygenists I've had are all fantastic and super nice!

May 28, 2014



StarStarStarStarStar You're Great — Valarian Trey N.

As always - you guys are great

May 23, 2014



StarStarStarStarStar Lisa was great! Super helpful and friendly — Jennifer W.

Lisa was great! Super helpful and friendly. Didn't catch the name of the woman who checked me out, but she was very nice and helpful as well.

May 23, 2014



StarStarStarStarStar Peace of Mind — Catherine M.

I never get anxiety knowing I will be taken care of by Dr. Dotson. She is compassionate and gentle. I feel sorry for her having to see my nasty teeth. She is gracious and professional. She always takes the time to listen and really seems to care. Of course the staff at the office are also wonderful in their own special ways.

May 23, 2014



StarStarStarStarStar Awesome — Stacey S.

I didn't have an appointment at first but someone had cancelled they took me in and made it happen for me. I was very pleased since I work full time with two kids and time is hard for me. Appreciate the help and effort. Also at the end of it I felt great about the plan and future

May 18, 2014



StarStarStarStarStar Very good — Jaxson S.

Very pleasant experience

May 18, 2014



StarStarStarStarStar Marc's Review — Henry H.

Great last minute appointment after I broke a tooth.

May 18, 2014



StarStarStarStarStar Another perfect experience  — Sara V.

I have been coming here for a few years and always appreciate how friendly and thorough everyone is

May 17, 2014



StarStarStarStarStar Like efficient, quality care. Happy with service. — Barbara J.

Like efficient, quality care. Happy with service.

May 17, 2014



StarStarStarStarStar They make the dental visit enjoyable (really) — Timothy M.

Hygienist, Laurie had a great attitude and did an amazing cleaning work.

May 17, 2014



StarStarStarStarStar Highly Professional — Patrick S.

I felt that I was bring treated by a highly professional team and was very pleased with the results.

May 16, 2014



StarStarStarStarStar Office Visit — Katy A.

Other than waiting outside on a 90 degree day for the door to open, this visit was informative and appreciated. Thank you.

May 15, 2014



StarStarStarStarStar  — Toby A.

I'm happy with the results.

May 13, 2014



StarStarStarStarStar This was the first time that Jeremy Montrose had examined me and I was impressed with his... — Dale M.

This was the first time that Jeremy Montrose had examined me and I was impressed with his performance.

May 12, 2014



StarStarStarStarStar I am very impressed with Smiles Northwest so far — Anita W.

I am very impressed with Smiles Northwest so far. All of the staff I have come into contact with seem to be happy and so helpful, everyone is so nice! Excellent customer service.

May 10, 2014



StarStarStarStarStar What does "Review Title" mean? — Esther K.

Yours is a good dental service.

May 9, 2014



StarStarStarStarStar apt. visit.  — Krissy P.

I love smiles northwest which is important because I see their office more than I see some of my friends.

May 9, 2014



StarStarStarStarStar Still The Best — John P.

I've been a patient of Dr. Montrose for the past 30 years. Never a reason to consider going elsewhere when I continue to receive the highest quality dental care from Smiles NW!

May 8, 2014



StarStarStarStarStar Everyone there does a great job to make people feel welcome & offer excellent dental care. — Bridget S.

Everyone there does a great job to make people feel welcome & offer excellent dental care.

May 8, 2014



StarStarStarNo StarNo Star Cleaning went great — Inese S.

Cleaning went great. When doctor had to examine me it become clear that he had no recollection of who I was, what he had done for me - nothing. That felt very strange because he had done major work - crown, filling and worked to get me fitted for a night guard and I had seen him couple of time just a few months back. Uncomfortable. Of course he sees many people and you can't ask him to know every patient but at least take 5 minutes before to look over your patient chart so that you enter the room don't make stupid comments that make patient realize that you have no idea why I am sitting in the chair. :-) Not a great service or personalized feeling. I made me feel that I was just "another set of teeth" sitting front of him.

May 8, 2014



StarStarStarStarStar Great hygienist, thorough, kind, gracious and personable. — Anthony S.

Great hygienist, thorough, kind, gracious and personable.

May 7, 2014



StarStarStarStarStar Both Lori and Dr. Jeremy were wonderful!!!! I feel so much better now that my first time ever... — Julie L.

Both Lori and Dr. Jeremy were wonderful!!!! I feel so much better now that my first time ever....anxiety has passed. With my husband by my side and your staff, you instilled confidence, provided a wonderful surgeon and helped me through a difficult time. Thanks for understanding.

May 7, 2014



StarStarStarStarStar 30 years of excellent service — Joseph S.

I have been going to Dr. Montrose since 1984 when I came to Oregon to work at Intel. I have been his patient ever since. I have always gotten excellent care and have been completely satisfied with his staff. I only wish he repaired cars too! :o)

May 6, 2014



StarStarStarStarStar a good experience for an overdue appointment  — Ashley H.

I was very impressed with this dental office and how professional the staff were. Everyone was very knowledgeable and I felt comfortable throughout the whole appointment.

May 5, 2014



StarStarStarStarStar We are always treated well at Smiles. The staff are great.  — Meghan H.

We are always treated well at Smiles. The staff are great.

May 4, 2014



StarStarStarStarStar Need a mani-pedi while getting the choppers scrubbed. — Jon R.

Need a mani-pedi while getting the choppers scrubbed.

May 3, 2014



StarStarStarStarStar Outstanding as always. Everyone's professional, no pain, top-flight experience. — Stanford C.

Outstanding as always. Everyone's professional, no pain, top-flight experience.

May 2, 2014



StarStarStarStarStar Another excellent visit — Michael L.

Once again, a pleasant visit to Smiles NW.

May 2, 2014



StarStarStarStarStar I can't say enough about how awesome Dr. Dobson is! She caters to chickens like me. — Whitney B.

I can't say enough about how awesome Dr. Dobson is! She caters to chickens like me.

Apr 30, 2014



StarStarStarStarStar Great experience!  — Laura A.

Best dental experience I've had.I've already recommended people to the office. I look forward to going back for my next appointment.

Apr 30, 2014



StarStarStarStarStar The overall experience will bring me back again. — Rodney W.

The overall experience will bring me back again.

Apr 25, 2014



StarStarStarStarStar This is the first time in 20+ years of coming to your office that I felt very let down and... — Diane F.

This is the first time in 20+ years of coming to your office that I felt very let down and unimportant to most of the people there. I could see that you guys were extremely busy, and I do understand that, really I do. But, in the past, you have always made everyone feel important and like they mattered, and I just did not get that feeling this time. I had visions of Willamette Dental going through my head. I was very pleased with the end result of my visit, Lori always does a wonderful job with me, but you know, even she seemed a bit out of sorts and stressed. So, it was probably just a bad day for everyone

Apr 24, 2014



StarStarStarStarStar I'm one of those "fear of the dentist" patients but since I have been going to this particular... — Anne P.

I'm one of those "fear of the dentist" patients but since I have been going to this particular office, I don't seem to have as much anxiety, thanks to the staff and dentists. The atmosphere is very comforting along with the friendliness of the staff and compassion of the dentists. Both Drs. Montrose have exceptional chair side manner and their assistants are equally comforting.

Apr 24, 2014



StarStarStarStarStar very nice to be offered the massage chair when i was early for my appt. — Jessica C.

very nice to be offered the massage chair when i was early for my appt.

Apr 23, 2014



StarStarStarStarStar Thanks so much for working me in so quickly — Christine B.

Thanks so much for working me in so quickly. I appreciate not having to stress over Easter weekend and fearing my tooth would "flare up."

Apr 19, 2014



StarStarStarStarStar Dental visit — Barbara L.

I always feel well-cared for at Smiles Northwest.

Apr 18, 2014



StarStarStarStarStar I called with tooth pain and they fit me in that afternoon - thank you!! — Robin V.

I called with tooth pain and they fit me in that afternoon - thank you!!

Apr 18, 2014



StarStarStarStarStar you all are THE BEST--no improvement needed ! — Dana S.

you all are THE BEST--no improvement needed !

Apr 18, 2014



StarStarStarStarStar Rajiv Kaul survey — Rajiv K.

The BEST dentist I have ever had.

Apr 15, 2014



StarStarStarStarStar Great Experience! — Arielle B.

I throughly enjoyed my experience at the office. I was a new patient, new to the area, and came for my cleaning. My technician greeted me with a smile on time, throughly explained everything that she did during my appointment, and offered recommendations for how to improve the sensitivity I was having. And at the conclusion of the appointment she even took the time to show me around the office, and explain the product offering in the office.

Apr 15, 2014



StarStarStarStarStar You guys are always great. Thank you! — Cherie D.

You guys are always great. Thank you!

Apr 14, 2014



StarStarStarStarStar Wanted to say that everyone is so very nice and professional — Linda W.

Wanted to say that everyone is so very nice and professional. I want to say that Sydney was extra impressive. She worked diligently to get information on pre-medication from 2 of my doctors, made an appointment with the root canal specialist straight away, and then got an appt with the oral surgeon for me straight away. I had a 2-week constraint, so she worked to get appts straight away so I would get relief and still meet my work commitment. That's EXCELLENT customer service, and I certianly appreciate it. Thank you!

Apr 9, 2014



StarStarStarStarStar Vanessa is always polite, professional, cheerful, and efficient. I appreciate her excellent care. — Marsha G.

Vanessa is always polite, professional, cheerful, and efficient. I appreciate her excellent care.

Apr 9, 2014



StarStarStarStarStar You should monitor people who are under Nitrous via oxygen content, heart rate, blood pressure,... — Steve H.

You should monitor people who are under Nitrous via oxygen content, heart rate, blood pressure, etc. It took me a long time to come out of it, and was still foggy a few hours later.

Apr 9, 2014



StarStarStarStarStar First Appointment With Smiles NW — Rodney W.

I would highly recommend this group to anyone looking for a great dental staff, extremely professional, courteous, and obviously very good at what they do.

Apr 9, 2014



StarStarStarStarStar Great Visit — John S.

got me in early and completed well before i expected. great job!

Apr 4, 2014



StarStarStarStarStar Laurie is my dental hygienist and she did a great job. Thank you. — Scott W.

Laurie is my dental hygienist and she did a great job. Thank you.

Apr 3, 2014



StarStarStarStarStar I was there for an "emergency" (crown fell off) rather than for a scheduled appointment — Richard P.

I was there for an "emergency" (crown fell off) rather than for a scheduled appointment. I was pleased that you could fit me in without excessive delay and do the repair without need for me to return.

Apr 2, 2014



StarStarStarStarStar I had a 25 minute wait but Dr — John S.

I had a 25 minute wait but Dr. Dotson was the only dentist in that day so they got backed up by the end of the day. Service was fine but disappointed in how much it will cost me to get a bridge or a dental implant for one bad tooth. On my other bridge the third tooth just has some gold on the top of it and it's not a complete crown like over a molar so not sure why that tooth costs as much as the other two on the bridge.

Apr 2, 2014



StarStarStarStarStar Lorie is a wonderful hygienist ! She always takes care of me and gives my teeth the care they... — Amy A.

Lorie is a wonderful hygienist ! She always takes care of me and gives my teeth the care they need! Heather and all Dr are great as well as the rest of the staff!

Apr 1, 2014



StarStarStarStarStar Smiles Northwest provides the best dental care I've received in my life — Sheryl M.

Smiles Northwest provides the best dental care I've received in my life. And, I've been to a lot of dentists!

Apr 1, 2014



StarStarStarStarStar Nice Job — David P.

Thanks for your caring service

Apr 1, 2014



StarStarStarStarStar The only thing I would change is have gentler, quieter background music, or no background music at... — Nancy D.

The only thing I would change is have gentler, quieter background music, or no background music at all. I found the music irritating & unnecessary, as a patient. It was hard to hear the music that I chose to listen to through the headphones. I don't like turning up the volume in the headset so loud that I can't hear the doctor talking to me. You have great staff & wonderful service.

Mar 28, 2014



StarStarStarStarStar there was no mouthwash in the bathroom!!!Lori rocks! — Harley S.

there was no mouthwash in the bathroom!!! Lori rocks!

Mar 28, 2014



StarStarStarStarStar Always great — Tara W.

Friendly and knowledgeable staff

Mar 22, 2014



StarStarStarStarStar The talk I had with Dr. Dotson was so helpful — Jean S.

The talk I had with Dr. Dotson was so helpful. I am amazed to find that her suggestion to wear both my appliances at night has resulted in better sleep and no frustrated ripping them both out at 2am. I am really impressed with her patience and knowledge.

Mar 22, 2014



StarStarStarStarStar Amy was fantastic! She is by far the most gentle hygenist I have ever had — Whitney B.

Amy was fantastic! She is by far the most gentle hygenist I have ever had. I'm a giant chicken when it comes to going to the dentist and I was so happy with my experience at Smiles Northwest.

Mar 21, 2014



StarStarStarStarStar Good stuff. Clean teeth. — Mark Z.

Good stuff. Clean teeth.

Mar 20, 2014



StarStarStarStarStar Exceptional — Mary E.

I live out of town and commute to Portland for work. When I was in trouble they took care of me in a professional yet personal and caring way. They made a friend for life.

Mar 18, 2014



StarStarStarStarStar You are the best Dental Service ever! — Thomas D.

You are the best Dental Service ever!

Mar 15, 2014



StarStarStarNo StarNo Star Service always excellent. Care always very good — Oscar M.

Service always excellent. Care always very good. The reason why I rate only 3 stars is that I feel like I am being sold a used car on every visit. Every visit! Is it possible for me to come to one appointment without receiving a hard sell on additional services and products?

Mar 13, 2014



StarStarStarStarStar I've already referred several people. :) — Leslie M.

I've already referred several people. :)

Mar 13, 2014



StarStarStarStarStar Beautiful office, great dentist and staff! — Amy W.

It's always a pleasure to visit this state-of-the-art office with incredible technology, privacy for each patient, and a view of the tree tops. I feel that I get the best care possible and highly recommend this office.

Mar 13, 2014



StarStarStarStarStar I am so happy that Vanessa joined the team and I can't believe it was 6 years ago already! ... — Kathy G.

I am so happy that Vanessa joined the team and I can't believe it was 6 years ago already! Through her excellent care of my dental cleanings and keeping on top of me to floss, everything inside my mouth continues to improve. As you know, I love you all!

Mar 13, 2014



StarStarStarStarStar recent visit — Mary B.

Excellent service - great staff !

Mar 12, 2014



StarStarStarStarStar Nothing to improve, I love the team at Smiles NW can't imaging going anywhere else for my dental... — Laura D.

Nothing to improve, I love the team at Smiles NW can't imaging going anywhere else for my dental needs!

Mar 11, 2014



StarStarStarStarStar Vanessa was wonderful. Dr. Dotson took her time to explain my necessary treatment and options. — Mary K.

Vanessa was wonderful. Dr. Dotson took her time to explain my necessary treatment and options.

Mar 9, 2014



StarStarStarStarStar Very satisfied with the work from the hygenist and Dr. Montrose. Thank you! — Saopon C.

Very satisfied with the work from the hygenist and Dr. Montrose. Thank you!

Mar 8, 2014



StarStarStarStarStar Simply The Best — Renea M.

Dr. Montrose is by far the very best Oregon dentist I have visited in my 11 years here and is even better than my California dentist!! Every person I have encountered in your office has expressed perfectly that balance of warmth and professionalism. I feel especially blessed to have "found" Smiles Northwest.

Mar 8, 2014



StarStarStarStarStar Appointment with Amy — Joe P.

The work done was satisfactory

Mar 7, 2014



StarStarStarStarStar We always refer friends to your office. It is so bright and inviting — Judd N.

We always refer friends to your office. It is so bright and inviting. And Katie is an awesome hygienist.

Mar 6, 2014



StarStarStarStarStar Really nice people doing a painstaking and professional job. — Jane H.

Really nice people doing a painstaking and professional job.

Mar 6, 2014



StarStarStarStarStar Great service — Robin W.

Vanessa did a great job -- as usual!

Mar 6, 2014



StarStarStarStarStar My cleaning was great but very wet, it would be nice even with a cleaning to have the safety... — Lisa M.

My cleaning was great but very wet, it would be nice even with a cleaning to have the safety glasses to keep water out of my eyes at least.

Mar 4, 2014



StarStarStarStarStar Heather and Laurie were amazing! :O) — Steffani S.

Heather and Laurie were amazing! :O)

Mar 4, 2014



StarStarStarStarStar Katie is AWESOME! — Logan N.

Katie is such a great hygienist. We recommend her to everyone:)

Mar 4, 2014



StarStarStarStarStar Vanessa is very diligent and accommodating. A true professional. — Darrell M.

Vanessa is very diligent and accommodating. A true professional.

Mar 1, 2014



StarStarStarStarStar Goodrich — Stephen G.

The service was exactly what I expect

Feb 28, 2014



StarStarStarStarStar The massage chair was amazing too! — Amy B.

The massage chair was amazing too!

Feb 28, 2014



StarStarStarStarStar Best dentist I have ever had!! — Kenneth H.

Best dentist I have ever had!!

Feb 28, 2014



StarStarStarStarStar Lori was great with Ryan. She is always personable and patient with him. Dr — Ryan E.

Lori was great with Ryan. She is always personable and patient with him. Dr. Jeremy Montrose interacted well with Ryan, too. Thank you.

Feb 27, 2014



StarStarStarStarStar Got right in and it was easy! — Kimberley M.

Got right in and it was easy!

Feb 26, 2014



StarStarStarStarStar my appointment — Karen H.

I refer people all the time to this office because I love you guys!

Feb 23, 2014



StarStarStarStarStar Only place I'll ever go/recommend for dentistry & other dental related issues!:) — Brynn G.

Along with Dr. Montrose (Alan) & Lori (my dental hygienist-the only one I have ever gone to), the front desk staff is always so welcoming & friendly!! It's a very comfortable atmosphere whether you're in the waiting room or in an exam chair!

Feb 22, 2014



StarStarStarStarStar I felt very well taken care of; the receptionist was friendly, and both the hygienist and dentist... — Zulema B.

I felt very well taken care of; everyone was friendly, professional, and respectful.

Feb 22, 2014



StarStarStarStarStar Outstanding Operation — Alistair A.

The staff are all highly professional and friendly and the equipment is all state-of-the-art. They provide calendar events for scheduling, SMS messages & email reminders.

Feb 21, 2014



StarStarStarStarStar Very thorough cleaning! I felt much better when I left and she gave me some good tips on reducing... — Roxanne B.

Very thorough cleaning! I felt much better when I left and she gave me some good tips on reducing staining.

Feb 21, 2014



StarStarStarStarStar Mihail has just turned 4 years old and I understand it is hard to examine his teeth — Mihail B.

Mihail has just turned 4 years old and I understand it is hard to examine his teeth. With this in mind, the coursoury examination and the incomplete coating of his teeth with fluoride for $88 is outrageous. We pay our own bills and will not be returning due to the lack of value for the cost of service.

Feb 20, 2014



StarStarStarStarStar I appreciated the fact that I was given the option of seeing the dentist vs — Maja B.

I appreciated the fact that I was given the option of seeing the dentist vs. not seeing him during this visit since my primary reason for the appointment was getting my teeth cleaned. It really helps with my budget.

Feb 20, 2014



StarStarStarStarStar I am impressed with your customer service and that is the MAIN reason I enjoy coming to your... — Moon N.

I am impressed with your customer service and that is the MAIN reason I enjoy coming to your clinic even though its out of my way. Your service along with your teams' attention to quality means a lot. Keep up the great work!

Feb 19, 2014



StarStarStarStarStar Dr. Montrose — Jane B.

Everyone on the staff is professional and helpful. Dr. Montrose, Heather, and everyone who works there are just the best.

Feb 19, 2014



StarStarStarStarStar I love this dental office — Carrie M.

I love this dental office. I cant think of one thing to make your office any better! Thank you for understanding that some people do not like going to the dentist but it needs to be done.

Feb 18, 2014



StarStarStarStarStar I had to wait 30 minutes in chair before dr. Dosch came in — Christine P.

I had to wait 30 minutes in chair before dr. Dosch came in. Hygienist was a little careless on one section and accidentally scraped large section inside bottom of mouth down by tongue. Still hurts today.

Feb 16, 2014



StarStarStarStarStar A wonderful experience with a comfortable, welcoming office, and a professional, caring staff — Susan S.

A wonderful experience with a comfortable, welcoming office, and a professional, caring staff. I had the impression everyone enjoyed what they were doing and were genuine in their desire to provide the best patient care possible. In short, I was reassured I had made an excellent choice in Smiles Northwest. I am especially appreciative of the staff taking time to answer all my questions thoroughly, knowledgeably, and without appearing impatient or rushed. So rare nowadays. A very big thank you to you all, and I look forward to a continued relationship.

Feb 15, 2014



StarStarStarStarStar Excellent as always — Rachel Rebecca S.

Everyone is always friendly and helpful.

Feb 15, 2014



StarStarStarStarStar As usual, my experience at Smiles NW was terrific — Diane B.

As usual, my experience at Smiles NW was terrific. Vanessa gave me some great new ideas/techniques for dental care and it was greatly appreciated. She always takes such good care of our family.

Feb 15, 2014



StarStarStarStarStar Good — Hannah H.

Greeted properly and gave me a good understanding of what my teeth were like

Feb 13, 2014



StarStarStarStarStar Good dental visit — Susan S.

Vanessa cleaned my teeth and is always very thorough and informative. The office is the nicest dental office I've ever seen and is really modern.

Feb 12, 2014



StarStarStarStarStar I'm not sure if hot tea was available but I would prefer that to coffee. — Elizabeth C.

I'm not sure if hot tea was available but I would prefer that to coffee.

Feb 12, 2014



StarStarStarStarStar I loved that I got to watch hulu. That was AWESOME!! Very nice building and people.  — Ashley S.

I loved that I got to watch hulu. That was AWESOME!! Very nice building and people.

Feb 7, 2014



StarStarStarStarStar Five-star rating — Roberta K.

I have been coming to the practice for 17 years and would not think of going anywhere else.

Feb 6, 2014



StarStarStarStarStar The front desk staff was amazing! They greeted us with a smile and were wonderful — Lauren S.

The front desk staff was amazing! They greeted us with a smile and were wonderful. We really felt welcomed. This says a lot about an office. The waiting room was clean, cozy and inviting. The dental hygienist was informative and pleasant. The dentist was friendly and laid-back. What an amazing first experience! We will be happy to refer everyone Smiles NW.

Feb 6, 2014



StarStarStarStarStar I was treated well everyone semed poised to give the top level of service that I have come to... — Millard G.

I was treated well everyone semed poised to give the top level of service that I have come to expect. you did a great job and I was treated like family

Feb 5, 2014



StarStarStarStarNo Star I would have liked to see the Invisalign trays and buttons. — VIcky K.

I would have liked to see the Invisalign trays and buttons.

Feb 4, 2014



StarStarStarStarStar Al should get a better crosscourt backhand.psr — Paul R.

Al should get a better crosscourt backhand. psr

Feb 4, 2014



StarStarStarStarStar Great Experience — Christopher K.

Staff was friendly, courteous, professional, competent and efficient. All businesses should be run as well as Smiles Northwest!

Feb 2, 2014



StarStarStarStarStar Another great visit. Thanks — Marc F.

Another great visit. Thanks

Feb 1, 2014



StarStarStarStarStar Teeth cleaning — James W.

Appointment went very well.

Jan 31, 2014



StarStarStarStarStar Everything was great — Michelle C.

Everything was great. There were some crazy kids running around in the back area during my appointment - it was a little distracting for my technician. The lamp was kind of dirty... which I was looking at the entire time... probably the only reason I noticed.

Jan 31, 2014



StarStarStarStarStar I had a great experience at Smiles NW and will be back!  — Chase R.

I had a really great experience from being able to fill out paperwork online to a very professional cleaning and exam. I really like Dr. Montrose!

Jan 30, 2014



StarStarStarStarStar Everything went as flawlessly as possible — Caitlin B.

Everything went as flawlessly as possible. I have 0 complaints and appreciate that Smiles Northwest also checks my insurance to make sure I get the most out of it.

Jan 30, 2014



StarStarStarStarStar I really cannot think of any improvements. My appointment was in my opinion excellent. — Billy H.

I really cannot think of any improvements. My appointment was in my opinion excellent.

Jan 30, 2014



StarStarStarStarStar Vanessa does a great job of explaining as she is going — Matthew M.

Vanessa does a great job of explaining as she is going. She is also good at making me feel good about progress that I've made with certain areas in my mouth.

Jan 29, 2014



StarStarStarStarStar Always a great experience. friendly staff — Devon G.

Always a great experience. friendly staff. even if you have had a bad day you can't help but feel better when coming in. Don't think i can say that about too many offices let alone dentist offices. staff is always eager to help and offer ideas. My dry mouth has been a constant issue but ever time i come in there are new recommendations/tweeks to current treatment recommendations to how i might address the issue better. really makes me feel like the staff cares.

Jan 29, 2014



StarStarStarStarStar I love the service I and my family receive. — Patricia R.

I love the service I and my family receive.

Jan 28, 2014



StarStarStarStarStar Always great service — Todd A.

Always great service. Lori is a great staff member, who provides top level service, as well as recommendations for better care for my teeth.

Jan 27, 2014



StarStarStarStarStar Great visit. — Michael K.

Another great appointment.

Jan 27, 2014



StarStarStarStarNo Star love that I can email you for appointments- so hard to find time during work to call! — Josephine R.

love that I can email you for appointments- so hard to find time during work to call!

Jan 26, 2014



StarStarStarStarStar You all were very helpful in every way. Thank you! — Mary Alice B.

You all were very helpful in every way. Thank you!

Jan 24, 2014



StarStarStarStarStar I love how I'm treated at Smiles Northwest! — Leslie D.

I love how I'm treated at Smiles Northwest!

Jan 23, 2014



StarStarStarStarStar Great people to work and have treatment through. I would highly recommend. — Gene G.

Great people to work and have treatment through. I would highly recommend.

Jan 23, 2014



StarStarStarStarStar Great service, great staff! — Randall R.

Great service, great staff! Thank you!!

Jan 22, 2014



StarStarStarStarStar Lori is the best. I already have recommended my family to the practice. — Cara S.

Lori is the best. I already have recommended my family to the practice.

Jan 22, 2014



StarStarStarStarStar There is nothing to improve, you are the greatest team and please. Thank you.  — Ivka T.

There is nothing to improve, you are the greatest team and please. Thank you.

Jan 21, 2014



StarStarStarStarStar Great job Van — Tue R.

Great job Vanessa, as always she bring my smile back to life!

Jan 20, 2014



StarStarNo StarNo StarNo Star I had come in 12/12 to be fitted for a replacement retainer — Rhonda B.

I had come in 12/12 to be fitted for a replacement retainer. I was told I would be called when it was ready, about 10 days. I was not called. After about a month, I called. Yes, the retainer was ready. I made an appointment to pick it up on 1/17 at 3:30. I was asked to come in earlier than my appointment since everyone was leaving early. When I arrived I waited to be acknowledged (a first at Smiles NW) and waited for my appointment. I was eventually called up front and was told it would be a while for an assistant, so I could try the retainer on in the bathroom. I noticed the retainer was missing my back tooth. When I questioned the office staff (sorry I don't know names) I was told I would have to wait for the assistant. So I waited. The assistant told me the back tooth wasn't important and no one would care about that. I questioned the fact since that has never been the case. She cheerfully agreed to redo it. So more waiting. Not the excellent service I am use.

Jan 19, 2014



StarStarStarStarStar I was treated with the warmest welcome the moment I walked through your door. Dr — Kelby P.

I was treated with the warmest welcome the moment I walked through your door. Dr. Montrose did a great job! Your staff is awesome! I especially enjoyed your receptionist Debbie with her warm, friendly and likeable personality!;) I would recomend this place to anyone!

Jan 18, 2014



StarStarStarStarStar I really appreciate it when the office class and checks to see if I can come at an earlier date or... — Michelle W.

I really appreciate it when the office class and checks to see if I can come at an earlier date or time.

Jan 17, 2014



StarStarStarStarStar Thanks! — Amy B.

Thank you for making it such a comfortable experience... feeling great today too.

Jan 16, 2014



StarStarStarStarStar can't think of a thing best staff in the business.Maybe give Lori and Heather a raise — Richard L.

can't think of a thing best staff in the business. Maybe give Lori and Heather a raise. Dr Montrose (elder one) could share some of his.

Jan 16, 2014



StarStarStarStarStar Friendly staff and Lori is a great dental hygienist . — Sandy D.

Friendly staff and Lori is a great dental hygienist .

Jan 16, 2014



StarStarStarStarStar Excellent!!! — Treyessa D.

The experience at Smiles Northwest is always wonderful.

Jan 15, 2014



StarStarStarStarStar Nametags! — Linda H.

It would be helpful if everyone wore nametags, whether they are new staff or they have been a member of the team for many years!

Jan 15, 2014



StarStarStarStarStar As far as I'm concerned you have always given the perfect service. — Elvena T.

As far as I'm concerned you have always given the perfect service.

Jan 14, 2014



StarStarStarStarStar Always excellent service! — Angela L.

I always receive excellent service from scheduling my appointment to being greeted at the front desk, to the cleaning and consultation.

Jan 13, 2014



StarStarStarStarStar Dr Montrose is an incredible perfectionist — Joyce S.

Dr Montrose is an incredible perfectionist. I feel absolutely confident in his judgement and advice. Since I normally fear dental work, having my four front teeth replaced was a "big deal." However, I would do it again if Dr Montrose was my dentist.

Jan 13, 2014



StarStarStarStarNo Star I was expecting the worst... — Rebecca D.

I was expecting the worst since the last time we attempted an implant it was extremely painful and eventually was rejected by my body. So far everything is going well with little or no pain. However, I was supposed to be given a bottle of Periodex on my way out and was not. I live many miles away now so I can't just drop by to pick up a bottle. What should we do?

Jan 12, 2014



StarStarStarStarStar I want to thank everyone for there friendliness. I don't know what I would do without you — Martina M.

I want to thank everyone for there friendliness. I don't know what I would do without you. Thank you so much. Martina Matias

Jan 11, 2014



StarStarStarStarStar My mouth loves you!!! — Joanne K.

You guys are the greatest.

Jan 9, 2014



StarStarStarStarStar  — Dan M.

All good, zero bad. Best dental experience in all my 53 years on earth. Thank you all for always making my visit, wife and child's, a truly great experience.

Jan 9, 2014



StarStarStarStarStar The staff Sydney and Katie were tremendous today; kind, courteous and helpful — Heather W.

The staff Sydney and Katy were tremendous, kind, courteous and helpful. Thanks for really making me smile.

Jan 9, 2014



StarStarStarStarStar Like the simplicity and easy service by my dentist. The hygienist pushed the  — Moon N.

Like the simplicity and easy service by my dentist.

Jan 9, 2014



StarStarStarStarNo Star A fine dental experience. I liked the addition of the mirror above the light — Laura S.

A fine dental experience. I liked the addition of the mirror above the light. Much less stressful having someone poke around in your mouth when you can see what they are doing!

Jan 9, 2014



StarStarStarStarNo Star I love Smiles NW and have referred several friends and family and coworkers. — Anna G.

I love Smiles NW and have referred several friends and family and coworkers.

Jan 9, 2014



StarStarStarStarStar Katie the best you got!!!! Happy holidays. — Dennis K.

Katie the best you got!!!! Happy holidays.

Dec 22, 2013



StarStarStarStarStar Great friendly service! — Kelly K.

Staff and dentists are great here!

Dec 21, 2013



StarStarStarStarStar Amazing! — Matthew L.

I have been to many different dentists over the years and once we started going here there was no question in our minds of changing. We even have moved to Portland and still head out to SNW to get out teeth taken care of.

Dec 20, 2013



StarStarStarStarStar First visit — Jessica W.

I was very satisfied with how quickly I was able to get in and how friendly the staff are.

Dec 19, 2013



StarStarStarStarStar I just love having Laurie clean my teeth! She does a great and thorough job, and she takes her... — Patty M.

I just love having Laurie clean my teeth! She does a great and thorough job, and she takes her fingers out of my mouth when I want to say something!!

Dec 18, 2013



StarStarStarStarStar Walked out without my next appointment established — Ruth Ann A.

Walked out without my next appointment established. I would like to line that up now before I forget. Call me Friday....

Dec 17, 2013



StarStarStarStarNo Star This was my first time having my teeth cleaned by Amy — Roy K.

This was my first time having my teeth cleaned by Amy. I found her friendly, informative, conscientious and careful.

Dec 17, 2013



StarStarStarStarStar As always, I enjoyed my cleaning and my visit! Vanessa is the best..... — Kathy G.

As always, I enjoyed my cleaning and my visit! Vanessa is the best.....

Dec 17, 2013



StarStarStarStarStar Apnea appliance — Jeanine W.

Excellent facility and care

Dec 14, 2013



StarStarStarStarStar Always a nice experience. — Rhonda B.

Always a nice experience.

Dec 13, 2013



StarStarStarStarStar I had a new gal clean my teeth and she did a great job, but I question why Lori didn't clean them — Jordan S.

I had a new gal clean my teeth and she did a great job, but I question why Lori didn't clean them. She's been doing it for years. I'm the type of person that prefers to deal with one person as oppose to rotate. It doesn't really matter, but if I had a preference, I prefer someone I know. Just sayin'

Dec 13, 2013



StarStarStarStarStar Heather, Vanessa, and Dr Dotson are the best — Meredith C.

Heather, Vanessa, and Dr Dotson are the best. Because of those 3 folks I choose to stay @ Smiles Northwest even though they are not *in network* for my employer's insurance plan. Dr Dotson and Vaness are so caring and both are excellent at explaining things in detail and making sure all dental options are discussed. Dr Dotson has been very kind this year when I had a boat load of cavities that were going to cost over $1800 to fix, she worked with me on a payment plan and did not charge me any interest. Heather, Vanessa, and Dr Dotson make it feel like family when going to the dentist.

Dec 12, 2013



StarStarStarStarNo Star Relaxing and friendly — Stephanie S.

I felt I could relax and trust the staff at Smiles NW. The process was almost two hours though, other than the length I was very satisfied.

Dec 12, 2013



StarStarStarStarStar If I have to go to the dentist, Smiles NW is where I want to go, every time. — Karen S.

If I have to go to the dentist, Smiles NW is where I want to go, every time.

Dec 12, 2013



StarStarStarStarStar A great dental experience! — Joan D.

I'm very loyal to Smiles NW and Dr. Montrose!

Dec 11, 2013



StarStarStarStarStar Excellent service, excellent care, excellent staff! — Randall R.

Excellent service, excellent care, excellent staff!

Dec 11, 2013



StarStarStarStarStar Crowns — Stephen K.

Quick, painless, professional

Dec 10, 2013



StarStarStarStarStar Friendly and caring docotor and staff. — Peter D.

I have referred several friends to Smiles NW, each one has become a regular.

Dec 9, 2013



StarStarStarStarStar Great office and dentists — Catherine K.

Great office and dentists

Dec 6, 2013



StarStarStarStarStar Appreciated how quickly you got me in to see the dentist. — Thelma M.

Appreciated how quickly you got me in to see the dentist.

Dec 6, 2013



StarStarStarStarStar Love this place! — Jaimie G.

I'm normally really nervous when going to the dentist this place makes me feel so comfortable and like I never have to worry because I know that I'm being taken care of.

Dec 5, 2013



Rather than bite down on the hard plastic thing, like a straw, while that X-ray thing was going... — Geoffrey T.

Rather than bite down on the hard plastic thing, like a straw, while that X-ray thing was going around my head, I would have preferred a real straw with a cold beverage- maybe a margarita. I suggested this already to Lori but I don't think she really took me seriously! Other than that, Lori was wonderful as always :)

Dec 4, 2013



StarStarStarStarStar Technology & Philosophy — Daniel K.

The latest equipment and technology is used from general cleanings to dental work. My experience with the practice is they monitor your situation and recommend dental work only when absolutely necessary.

Dec 4, 2013



StarStarStarStarNo Star cleaning — Toby M.

cleaning was thurough. I was a little surprised that I was scheduled without my regular dentist and assistant. No one had explained to me when the appointment was rescheduled that I'd be seeing someone else.

Nov 29, 2013



StarStarStarStarStar I was so relaxed that even while being drilled, I almost fell asleep! — Janice P.

I was so relaxed that even while being drilled, I almost fell asleep!

Nov 29, 2013



StarStarStarStarStar Dr. Allen Montrose, Thank you! — Julie L.

I've sadly had so much anxiety over losing my top front tooth. I was struggling to make my appointment to discuss and have more pictures taken. Allen made me feel very confident and I feel so grateful to be in the hands of Dr.'s I know and trust completely.

Nov 26, 2013



StarStarStarStarStar There is no question you provide top quality dental work — Nicole A.

There is no question you provide top quality dental work. My family is always pleased with the level of expertise and results from your team. We further appreciate your progressive approach, advanced technology, and high-end office environment. I would like to note that we would prefer to not be contacted so frequently regarding adjusting appointment dates/times; however this is a minor inconvenience in comparison to the excellent dental care we receive. Thank you!

Nov 26, 2013



StarStarStarStarStar Excellent. No suggestions. — Linda W.

Excellent. No suggestions.

Nov 26, 2013



StarStarStarStarStar If your service was any better I wouldn't know I was a the dentist's office — Gene G.

If your service was any better I wouldn't know I was a the dentist's office. Great people to work and deal with.....

Nov 23, 2013



StarStarStarStarStar I missed an appt due to miscommunication on my part — Josue A.

I missed an appt due to miscommunication on my part. The front office staff was really helpful in getting me in at the time I had available. I really enjoy your prompt attention and working with your clients to get them the best care possible.

Nov 22, 2013



StarStarStarStarStar Lori was excellent and professional. She provides top noch servcie — Charles T.

Lori was excellent and professional. She provides top noch servcie. very thorough and easy to talk to. I had her as my Hygienist for over 2 years now and this is my first evaluation based on all my previous visits.I work in the health care field and I'm not an easy evaluator and me saying this is an excellent Hygienist says a lot about her.

Nov 22, 2013



StarStarStarStarStar Wonderful — Treyessa D.

I have never had an unpleasant experience at Smiles Northwest.

Nov 20, 2013



StarStarStarStarStar Great visit, and the wait was no worry, as I understand there was a staff meeting in progress — Matthew R.

Great visit, and the wait was no worry, as I understand there was a staff meeting in progress. My whole visit went great; VERY painless and very quick. Your whole team is great!

Nov 20, 2013



StarStarStarStarStar This was my first time as a patient with "Dr. Jeremy" — Amy K.

This was my first time as a patient with "Dr. Jeremy". I found him to be quite friendly and very professional. Thanks again! ~

Nov 19, 2013



StarStarStarStarStar Waiting Time — Treva S.

Although we had to wait for our appointment it was understandable as Dr Dotson was attending an emergency. It was explained to us and we were accommodated appropriately.

Nov 18, 2013



StarStarStarStarStar I love your happy, calm atmosphere, and your attention to every need of your patients. — Kelly O.

I love your happy, calm atmosphere, and your attention to every need of your patients.

Nov 16, 2013



StarStarStarStarStar Great office team — Jerry N.

Smiles Northwest has a great office team that works very well together. Friendly and knowledgeable.

Nov 14, 2013



StarStarStarStarStar Loved the chair with the massage option — Richard B.

Loved the chair with the massage option. makes me want to have you take my crowns out and start over, NOT.

Nov 13, 2013



StarStarStarStarNo Star My appointment started 20 minutes late — Kelsey P.

My appointment started 20 minutes late. It is a bit frustrating particularly because I received multiple reminders to be at my appointment. However, I really appreciated the efforts my hygenisgt--Jean. She did a lovely job.

Nov 12, 2013



StarStarStarStarStar Excellent experience!!! We are so impressed with your office! — Isabella G.

Excellent experience!!! We are so impressed with your office!

Nov 8, 2013



StarStarStarStarStar The best dental practice I have been to.  — Kendra F.

The best dental practice I have been to.

Nov 8, 2013



StarStarStarStarStar . Sorry I do not remember much. — Nina W.

because of the meds I take to walk in the door, I don't remember much. Sorry.

Nov 7, 2013



StarStarStarStarStar Even though my procedure took a long time and wasn't "fun", I felt well cared for throughout.  — Lori K.

Even though my procedure took a long time and wasn't "fun", I felt well cared for throughout.

Nov 6, 2013



StarStarStarStarStar Outstanding dental provider — Michael L.

Once again, another enjoyable visit with Smiles Northwest.

Nov 4, 2013



StarStarStarStarStar A minor thing - There were no little drinking cups in the restroom.  — Esther K.

A minor thing - There were no little drinking cups in the restroom.

Nov 1, 2013



StarStarStarStarStar Compassion — Heather W.

Dr. Montrose is a compassionate and skilled dentist who relieved me of tooth pain I had been having for the last 1.5 months. He was the only one who had diagnosed the problem correctly and now I can eat without fear of pain.

Nov 1, 2013



StarStarStarStarStar Dr. Montrose, the best Dr. I've ever had. Thks for the great care and service. John Draper — John D.

Dr. Montrose, the best Dr. I've ever had. Thks for the great care and service. John Draper

Oct 31, 2013



StarStarStarStarStar Simply the best! — John P.

Outstanding service for the last 30 years . . . and counting!

Oct 30, 2013



StarStarStarStarStar Appreciated consult. Very informative. Professional and friendly staff. — Katy A.

Appreciated consult. Very informative. Professional and friendly staff.

Oct 30, 2013



StarStarStarStarStar Great service — Gregory H.

Service was friendly and competent.

Oct 29, 2013



StarStarStarStarStar great — Lisa T.

I'm always pleased with the care

Oct 29, 2013



StarStarStarStarStar except for Debbie Montrose doing a great job everything was excellent — Gary S.

except for Debbie Montrose doing a great job everything was excellent

Oct 29, 2013



StarStarStarStarStar You guys made my day -- I was truly happy with the result and the service! Thank you!! — Julie T.

You guys made my day -- I was truly happy with the result and the service! Thank you!!

Oct 29, 2013



StarStarStarStarStar Great service — Rhona M.

Great service with a smile. Very nice staff and knowledgable dentists.

Oct 27, 2013



StarStarStarStarStar No complaints. You're always top notch. — Karl B.

No complaints. You're always top notch.

Oct 25, 2013



StarStarStarStarStar Cort is always very pleased with his visit to your clinic. — Cort D.

Cort is always very pleased with his visit to your clinic.

Oct 23, 2013



StarStarStarStarStar Always love coming in to see you all! You help make going to the dentist a pleasant experience. :) — Meredith B.

Always love coming in to see you all! You help make going to the dentist a pleasant experience. :)

Oct 23, 2013



StarStarStarStarStar Thank you for providing excellent service! — Shari G.

Thank you for providing excellent service!

Oct 23, 2013



StarStarStarStarStar My dental hygienist during this visit was AWESOME.  — Nathan B.

My dental hygienist during this visit was AWESOME.

Oct 22, 2013



StarStarStarStarStar I appreciate Vannessa's professionalism. — Kathryn E.

I appreciate Vannessa's professionalism.

Oct 19, 2013



StarStarStarStarStar Lori was fabulous — Kimberly V.

Lori was fabulous. She took the time to understand my teeth sensitivity concerns, & helped me to feel more comfortable...very professional, talented and a great personality. Dr. Montrose was pleasant as always...we shared a good laugh. Thank you to the entire team.

Oct 19, 2013



StarStarStarStarNo Star Laurie as usual was the greatest and this time I did not have to wait to see the Dr.. — Corinne N.

Laurie as usual was the greatest and this time I did not have to wait to see the Dr... big improvement

Oct 18, 2013



StarStarStarStarNo Star Waited longer than expected in the waiting area and took about 20 mins after appointment time to... — Saopon C.

Waited longer than expected in the waiting area and took a little over 15 mins after appointment time to be seen. It would have been nice if someone would have let me know while I was in the lobby that there was a delay for whatever reason instead of waiting and wondering when I would be called. The hygienist was very friendly and listened to my dental concerns and addressed them accordingly. Dr. Montrose is always great. Very good experience, just not perfect.

Oct 18, 2013



StarStarStarStarStar Excellent customer service! Your staff is very understanding and helpful — Alicia S.

Excellent customer service! Your staff is very understanding and helpful. I always look forward to my cleaning appt's. Thanks everyone for being so friendly and kind. Alicia

Oct 17, 2013



StarStarStarStarStar I was thinking about getting a dental irrigator - do they work? what one would you recommend? ... — Melissa L.

I was thinking about getting a dental irrigator - do they work? what one would you recommend? also, where can I buy a dental mirror? Thanks! Melissa Laird (mjlaird@mac.com) PS As always, Lori is GREAT!

Oct 13, 2013



StarStarStarStarStar The one and only Dentist I have been confortable and felt no pain is DR Montrose — Georgette H.

The one and only Dentist I have been confortable and felt no pain is DR Montrose. Thank you!! Georgette Hancock.

Oct 10, 2013



StarStarStarStarStar Martina Matias — Martina M.

I love my care and my care givers.

Oct 10, 2013



StarStarStarStarNo Star Written instructions for follow up would be helpful — Darlene D.

Written instructions for follow up would be helpful. It's sometimes difficult to remember all of the instructions for home care.

Oct 10, 2013



StarStarStarNo StarNo Star I would prefer in the future to reschedule if my hygienist is out sick. Thank you — Kathryn R.

I would prefer in the future to reschedule if my hygienist is out sick. Thank you

Oct 9, 2013



StarStarStarStarStar When talking to me in the chair, come around more in front. Prefer to look at who I am talking to. — Jason K.

When talking to me in the chair, come around more in front. Prefer to look at who I am talking to.

Oct 8, 2013



StarStarStarStarStar I had a dentist for 3yrs now I have you and I was missing the great clinic and great dentist — Wendy H.

I had a dentist for 3yrs now I have you and I was missing the great clinic and great dentist. I like the way they take care they are listen what you want ans they tell you what is the best. I love it

Oct 5, 2013



StarStarStarStarStar Wonderful experience!!I am so happy to have found a dentist where I feel like I am a partner in... — Christy W.

Wonderful experience!! I am so happy to have found a dentist where I feel like I am a partner in decision making and where I feel appreciated as a patient. The best dental experience I've ever had!

Oct 5, 2013



StarStarStarNo StarNo Star I had the "5 year x-ray" done and it was AWFUL! It was very uncomfortable and abbraded my gums — Sue Anne A.

I had the "5 year x-ray" done and it was AWFUL! It was very uncomfortable and abbraded my gums. I hope they revise the sizing before 2018 or it's not going to happen! Thanks!

Oct 4, 2013



StarStarStarStarStar A Great Place that Not Only Makes Smiles,.They Get You Smiling! — Denise B.

Everyone there,from the Drs., Hygienists.,to the Office Staff..obviously enjoy working together there as their joy carries over in how they care for all that come thru the door!

Oct 3, 2013



StarStarStarStarStar Loved lauri, maybe spelled her name incorrectly. Would like her the next time if she's available. — Nancy S.

Loved lauri, maybe spelled her name incorrectly. Would like her the next time if she's available.

Oct 3, 2013



StarNo StarNo StarNo StarNo Star I was happy that I could get in so quickly.  — Lisa G.

I was happy that I could get in so quickly.

Oct 2, 2013



StarStarStarStarNo Star Thank you and the Team I was treated like one of the family. A job well done. Thanks a lot. — Millard G.

Thank you and the Team I was treated like one of the family. A job well done. Thanks a lot.

Oct 2, 2013



StarStarStarStarStar Great team! From front desk to the dentists & assistants. — Nancee D.

Great team! From front desk to the dentists & assistants.

Oct 2, 2013



StarStarStarStarStar I truly enjoy coming in there! Lori is the best! She always takes good care of me and my teeth! ... — Amy A.

I truly enjoy coming in there! Lori is the best! She always takes good care of me and my teeth! So does the rest of the staff~. I always enjoy seeing Heathers smile! Thank you Dr Montrose and Staff:)

Oct 1, 2013



StarStarStarStarStar Great dental office — Diane D.

I'm always confident I'm getting top quality dental care at Smiles Northwest. They're friendly, professional, current on everything in the dental field and highly skilled professionals.

Oct 1, 2013



StarStarStarStarStar Lovely building and excellent staff!! I'm so glad I chose your office as my new dentist. — Kendra F.

Lovely building and excellent staff!! I'm so glad I chose your office as my new dentist.

Sep 30, 2013



StarStarStarStarNo Star I didn't expect my initial visit to last 2 hours — Christine P.

I didn't expect my initial visit to last 2 hours. I would have appreciated someone letting me know that when I scheduled the appointment so that I could have made more accurate arrangements for my day. I didn't expect it to last more than an hour.

Sep 29, 2013



StarStarStarStarStar Amy did fantastic at getting my 2-year olds teeth cleaned!  — Cooper C.

Amy did a great job making Cooper feel safe and he was able to get his teeth cleaned in a fun way for a two year old! ;)

Sep 28, 2013



StarStarStarStarStar I love you guys. I always have a wonderful experience — Shannon H.

I love you guys. I always have a wonderful experience. I love have you make sure you have answered all our questions ever time I cone in

Sep 27, 2013



StarStarStarStarStar Wonderful staff — Joan P.

Great routine check up visit. Wonderful Hygienist.

Sep 26, 2013



StarStarStarStarStar great experience always. — Emanuele B.

we always have good experience from hygienists to the dentist.

Sep 26, 2013



StarStarStarStarStar The best medical care provider I have ever worked with. Consistently excellent. — David G.

The best medical care provider I have ever worked with. Consistently excellent.

Sep 25, 2013



StarStarStarStarStar Kind people! — Jennifer K.

This is just the place to go! Period!

Sep 24, 2013



StarStarStarStarStar Thank you for a great experience! — Kathleen D.

Thank you for a great experience!

Sep 23, 2013



StarStarStarStarStar Quick response to urgent situation — Logan B.

Late on a Friday my tooth was giving me a lot of trouble. They scheduled an appointment and got me in immediately. I'm very grateful!

Sep 21, 2013



StarStarStarStarStar Appointment for Crown — Robin V.

The staff always are very friendly and professional. They do a great job.

Sep 19, 2013



StarStarStarStarStar I have found Dr. Jeremy Montrose provides the most excellent dental care.Dr — Randall R.

I have found Dr. Jeremy Montrose provides the most excellent dental care. Dr. Jeremy Montrose and his staff are very good at what they do and make you feel at home and you know that they care about you. There costs are very reasonable and all of my experiences with them have been pain free and top quality. I highly recommend them for all of your family dental needs.

Sep 19, 2013



StarStarStarStarStar I much appreciated Dr — Cynthia G.

I much appreciated Dr. Montrose and the team responding to my request to improve an aesthetic aspect of my smile. It was not an emergency, but you were able and willing to intervene in an unscheduled fashion. Very much appreciated!

Sep 19, 2013



StarStarStarStarStar It was Fast & friendly. I couldn't ask for a better dental appoint  — Treva S.

It was Fast & friendly. I couldn't ask for a better dental appointment.

Sep 18, 2013



StarStarStarStarStar Thanks for the great service and still enjoying the "new" office. — Jean J.

Thanks for the great service and still enjoying the "new" office.

Sep 18, 2013



StarStarStarStarNo Star Cancellation Feedback — Kari J.

My actual appointment was great. However, I do want to provide some other feedback. I have been a patient for probably 15 years. In that time, I have never had to cancel an appointment within a week of my appointment. When I called to move this appointment, I was informed that while you would waive the cancellation fee this time, that next time I would be charged $50/hour (I'm not sure how hours are calculated exactly). I appreciate that cancellations mean loss of revenue for you, but for a long term patient that is not a serial offender of the 24-hour notice, it didn't feel good to be lectured about cancelling late. I apologized when I called and do feel bad about the last minute notice, but sometimes life happens and you don't have any other choice.

Sep 18, 2013



StarStarStarStarNo Star I've recommended Smiles NW to several co-workers and friends — Anna G.

I've recommended Smiles NW to several co-workers and friends. Everyone that has gone loves going there too. It makes dental care easier when the people are so nice and helpful.

Sep 18, 2013



StarStarStarStarNo Star Magazine selection could use widening. — David S.

Magazine selection could use widening.

Sep 16, 2013



StarStarStarStarStar My experince was excellent; I cannot think of anything you could do to improve. — Billy H.

My experince was excellent; I cannot think of anything you could do to improve.

Sep 15, 2013



StarStarStarStarStar Smiles Northwest (Cedar Hills location) - If you have a dental/orthodontic need, here is the place... — Kimberly V.

Smiles Northwest (Cedar Hills location) - If you have a dental/orthodontic need, here is the place you want to be.

Sep 13, 2013



StarStarStarStarStar The Smiles Northwest team has taken care of me for numerous years — Kathy G.

The Smiles Northwest team has taken care of me for numerous years. I have never left the office without feeling I received the best of care. This includes the entire staff. I feel my dental check-ups have improved tremendously while I have been under Vanessa's care. She is such an asset to the team. Heather was there when I became a patient! She always is so friendly and helpful to everyone. I can't imagine anyone else taking care of my dental needs. Dr. Montrose and Dr. Dotson and the team are the best!

Sep 13, 2013



StarStarStarStarStar Love this place! — Jaimie G.

Absolutely love coming here and I normally don't like going to the dentist.

Sep 10, 2013



StarStarStarStarStar I love Lori & Dr Dotson, but in the Berenstein Bear book in reception Brother and Sister get a... — Bethan P.

I love Lori & Dr Dotson, but in the Berenstein Bear book in reception Brother and Sister get a balloon. I didn't get a balloon after my visit! But I did love my ring, lizard & new toothbrush.

Sep 9, 2013



StarStarStarStarStar great place — Dayvonna S.

Everyone is great!!!! Enjoy going there!!!

Sep 7, 2013



StarStarStarStarStar I love Lori. Give her a raise! — Beth A.

I love Lori. Give her a raise!

Sep 4, 2013



StarStarStarStarStar I don't exactly like visiting dental offices, however the people and service at Smiles NW makes me... — Tim V.

I don't exactly like visiting dental offices, however the people and service at Smiles NW makes me feel much more at ease than I could ever hope. Thanks :)

Sep 4, 2013



StarStarStarStarStar Home Mortgage Consultant — Manilath S.

Keep up the good work Smile NW Team.

Sep 3, 2013



StarStarStarStarStar Excellent, gentle cleaning!  — Nancee D.

Excellent, gentle cleaning! One song was rather less than relaxing, which is what one tries to do when in a dentist's chair :-)

Aug 31, 2013



StarStarStarStarStar TOP NOTCH in every way — Mary G.

Always satisfying and I feel better when I leave then when I arrived!

Aug 28, 2013



StarStarStarStarStar 1st timer — Stephen K.

Everything they promised and more

Aug 28, 2013



StarStarStarStarNo Star Wish you were a preferred provider with Delta Dental, this would help my financial situation. — Steffani S.

Wish you were a preferred provider with Delta Dental.

Aug 27, 2013



StarStarStarStarNo Star Smiles Northwest — Kelley C.

I had a great experience at smiles NW. I was having a severe toothache and they got me in quickly and took great care in finding out and explaining what was going on.

Aug 26, 2013



StarStarStarStarStar I always feel I am getting excellent dental care at Smiles Northwest. — Gabriel G.

I always feel I am getting excellent dental care at Smiles Northwest.

Aug 26, 2013



StarStarStarStarStar Always cheerful — Susan F.

I can't say enough about Smiles Northwest.... they are always welcoming, friendly and helpful.

Aug 25, 2013



StarStarStarStarStar As usual, it was great! :) — Steve H.

As usual, it was great! :)

Aug 23, 2013



StarNo StarNo StarNo StarNo Star During my appointment I was told by Dr. Montrose that he would be back in a couple of minutes — Pamela H.

During my appointment I was told by Dr. Montrose that he would be back in a couple of minutes. This happened twice. The first time, he stepped away for about 20 minutes, and the second time it was about 30+ minutes. After the second time, he told me he had two emergencies. I should have been told that when he stepped away and not told he would be back in a couple of minutes. I wasn't told about the emergencies until after he came back the second time. I was tilted back in the chair the second time for over 30 minutes, which I agreed to because it thought it literally was only going to be a couple of minutes. I was not pleased.

Aug 23, 2013



StarStarStarStarStar Everything was great - I loved the explanation of any issues, being able to look at the screen,... — Paula G.

Everything was great - I loved the explanation of any issues, being able to look at the screen, pictures, etc, was a 1st for me and really helpful.

Aug 22, 2013



StarStarStarStarStar Great people to work with. Very professional and caring — Gene G.

Great people to work with. Very professional and caring. High morale permeates the work place and subsequent care of the patients shows their intents and views with those around them in their conduct.

Aug 22, 2013



StarStarStarStarStar The entire staff was very courteous and professional. I would definitely reccommend Dr — Nancy C.

The entire staff was very courteous and professional. I would definitely reccommend Dr. Dotson!! My whole family loved her!!!

Aug 22, 2013



StarStarStarStarStar Great experience as always! — Christian H.

Great experience as always!

Aug 21, 2013



StarStarStarStarStar Your service is top-drawer. I can't think how you might improve it. — Zulema B.

Your service is top-drawer. I can't think how you might improve it.

Aug 19, 2013



StarStarStarStarStar REview — Karen H.

I have sent 5 people to you, and for me thats a big deal! You all are great!

Aug 18, 2013



StarStarStarStarStar Vaneessa is excellent in the care she gives and explanation of everything! — Patti G.

Vaneessa is excellent in the care she gives and explanation of everything!

Aug 17, 2013



StarStarStarStarStar You all make it an enjoyable experience.  — Ruthanne T.

You all make it an enjoyable experience.

Aug 16, 2013



StarStarStarStarStar You all are wonderful, do a great job, and I am so thankful I found you! I feel like I am getting... — Kelly K.

You all are wonderful, do a great job, and I am so thankful I found you! I feel like I am getting the best poosible dental care at Smiles NW. They are a model for how a Dental Office should be.

Aug 16, 2013



StarStarStarStarStar Visit 8/15 — Cheryl B.

Great visit, excellent service from Vanessa and Dr. Dodson

Aug 16, 2013



StarStarStarStarStar Great service, excellent care! — Randall R.

You have a beautiful office and a wonderful staff. Amy was wonderful providing me with a complete office tour before she did my cleaning and x-rays. She made me feel very comfortable and made me feel glad I was there. I will have to admit that I had "hand picked" Dr. Jeremy Montrose to be my dentist and find that he is gentle, caring and is an excellent dentist. Brenda was great in explaining all costs involved and my new dental insurance and setting up my next two appointments for work that I need to get done. Thank you so much! Randy Ross

Aug 16, 2013



StarStarStarStarStar Excellent as always. — Michael K.

Great service! Great people!

Aug 16, 2013



StarStarStarStarStar Excellent service. No complaints at all. — Rhonda S.

Excellent service. No complaints at all.

Aug 15, 2013



StarStarStarStarStar Dr. Montrose Sr. — Brynn G.

Dr. Montrose has been my Dentist for years and I'd never consider going elsewhere! He's extremely intelligent and thinks "outside the box" which I respect. He also accepts complicated challenges when many just dismiss me (other MD's) due to my complicated health. Also, Heather and Brenda at the front desk are always so kind and welcoming and I just adore my Hygenist Laurie.

Aug 15, 2013



StarStarStarStarStar debbie is key to my dental health. thank u — Virginia G.

debbie is key to my dental health. thank u

Aug 14, 2013



StarStarStarStarStar Thank you all for your help and attention. — Margaret S.

Thank you all for your help and attention.

Aug 13, 2013



StarStarStarStarStar The friendliness of everyone when you entered the office was amazing — Suzanne P.

The friendliness of everyone when you entered the office was amazing. They truly were "ready" to be of service and made you feel appreciated. The follow-up insurance information which was promised was delivered not only by phone but also at my request by e-mail so my family can discuss it at home. This was a "free" consultation and I feel the time Dr. Montrose spent with me to assess my situation was very fair and complete.

Aug 11, 2013



StarStarStarStarStar It might be helpful to have the follow-up instructions for specific dental hygiene in writing,... — Barbara L.

It might be helpful to have the follow-up instructions for specific dental hygiene in writing, when it gets more complicated than "brush and floss." (Just a minor point.)

Aug 10, 2013



StarStarStarStarNo Star I asked if I could come back the next day to pay by check and get the five percent discount from... — John M.

I asked if I could come back the next day to pay by check and get the five percent discount from the woman at the main desk in front and was told yes. when I came back the next day she wasn't there and the woman on the far left "helped" me. She said the discount didn't apply if I had insurance, but since I got the discount last time she would go ahead and give it to me. Then she said but it really only applies if you pay the day of the appointment. I again left your office angry, wondering why I need this aggravation. John Meyer

Aug 9, 2013



StarStarStarStarStar I appreciate you dealing with the situation with Aspen Dental and getting my records, and also... — Sandie R.

I appreciate you dealing with the situation with Aspen Dental and getting my records, and also looking into my insurance options. Your new office is lovely, and it was great to see you again. Sandie

Aug 9, 2013



StarStarStarStarStar I love this dentist office, very high tech and sensitize system was great! Especially alkaline... — Heidi C.

I love this dentist office, very high tech and sensitize system was great! Especially alkaline water system is so impressive. I am glad I finally find a dentist I am not afraid to go to.

Aug 8, 2013



StarStarStarStarNo Star You need an office in Bend!Although I had a great swim in Detroit Lake on the way home. — Karuna Ruanne N.

You need an office in Bend! Although I had a great swim in Detroit Lake on the way home.

Aug 8, 2013



StarStarStarStarStar Everything about your place is great! — Corrine R.

Everything about your place is great. Every appointment I have had has been excellent. The staff is top notch. Friendly easy and kind. I've been working with Dr Alan Montrose and he is probably the best Dentist Ive ever been to. He's clear, concise,gentle as possible, informative, has a lot of integrity, and funny to boot.

Aug 7, 2013



StarStarStarStarNo Star Thorough Expanation by Vanessa — Susan S.

Vanessa is able to answer my questions thoroughly and is always very friendly.

Aug 7, 2013



StarStarStarStarNo Star There's nothing I can think of — Anna G.

There's nothing I can think of. Everyone from the front desk, the hygenist and the dentist are super nice and informative. I've recommended Smiles NW to several friends and coworkers!

Aug 7, 2013



StarStarStarStarStar I drive 2 hrs 1 way for Jeremy. I trust him completely for all my dental needs. — Debbie C.

I drive 2 hrs 1 way for Jeremy. I trust him completely for all my dental needs.

Aug 7, 2013



StarStarStarStarStar Loved my hygienist! She was so personable and friendly that I almost forgot that I was getting my... — Tracy W.

Loved my hygienist! She was so personable and friendly that I almost forgot that I was getting my teeth cleaned :) Smiles NW always has the most professional, comfortable, friendly, and caring atmosphere. I always recommend them to all of my friends and family looking for a new dentist!

Aug 6, 2013



StarStarStarStarStar I'm usually terrified of going to the dentist, but the headphones and the sunglasses help a ton!... — May T.

I'm usually terrified of going to the dentist, but the headphones and the sunglasses help a ton! Thank you!

Aug 6, 2013



StarStarStarStarNo Star The team was excellent at seeing me very quickly the same day I called with a toothache and... — Steve H.

The team was excellent at seeing me very quickly the same day I called with a toothache and swelling. The diagnosis was accurate as confirmed by the Oral Surgeon to whom I was referred.

Aug 4, 2013



StarStarStarStarStar Laurie is always efficient, friendly, and cordial. Enjoy seeing her for my cleaning. — Carole L.

Laurie is always efficient, friendly, and cordial. Enjoy seeing her for my cleaning.

Aug 2, 2013



StarStarStarStarStar The estimate of services was helpful in making better decisions--less chance of feeling... — Darcie B.

The estimate of services was helpful in making better decisions--less chance of feeling blind-sided.

Aug 1, 2013



StarStarStarStarStar Vanessa, Stacy and Dr. Dotson were all very friendly and informative.  — Matthew M.

Vanessa, Stacy and Dr. Dotson were all very friendly and informative.

Aug 1, 2013



StarStarStarStarStar I really appreciated being seen so quickly as I was getting ready to leave town — Susan B.

I really appreciated being seen so quickly as I was getting ready to leave town. This is the first time I've been seen by Dr. Dotson and was quite pleased with her skill and her manner.

Jul 31, 2013



Great as ever. Please Dr — Bruce H.

Great as ever. Please Dr. Jodi anytime she would like to talk more about the world ofdiabete to please call. 503-523-7478 Bruce

Jul 31, 2013



StarStarStarStarStar Good appointment-glad to see.everyone. — Christine B.

Good appointment-glad to see.everyone.

Jul 30, 2013



StarStarStarStarStar Montrose & crew — Terry V.

took extra time to make sure everything was perfect. very professional! treated me like family.

Jul 30, 2013



StarStarStarStarStar Lori was very patient and positive with Ryan. — Ryan E.

Lori was very patient and positive with Ryan.

Jul 30, 2013



StarStarStarStarStar I was so pleased you could get me in on short notice. Dr — Patty M.

I was so pleased you could get me in on short notice. Dr. Dotson fixed it so that my new crowns no longer meet the lower teeth badly, and that awful squeeking is gone!! Thanks!!

Jul 30, 2013



StarStarNo StarNo StarNo Star Exceptionally long wait this time. — Jay P.

Exceptionally long wait this time.

Jul 28, 2013



StarStarStarStarStar My visit was for cleaning only — Derek M.

My visit was for cleaning only. The cleaning was excellent - the softest hands and gentlest touch I have ever experienced.

Jul 27, 2013



StarStarStarStarStar I recommend everyone to you!!!! — Susan B.

I recommend everyone to you!!!!

Jul 26, 2013



StarStarStarStarStar Great Practice — Tracey E.

I have great confidence in all aspects of SNW - great dentistry and the best scheduling technology in Portland.

Jul 26, 2013



StarStarStarStarStar My Hygienists is great! she is always very personable and keeps me informed of what she is doing... — Devon G.

My Hygienists is great! she is always very personable and keeps me informed of what she is doing and what she will be doing next. She always has a smile and seems genuinely interested in me and my dental health and care. the front desk greats me with a smile and has taken the effort to address me by name which I feel makes a difference in setting a positive tone for the visit.

Jul 26, 2013



StarStarStarStarStar Excellent service and work done! Wouldn't go anywhere else for my dental needs! — Lori B.

Heather is, as always, is so pleasant, Lori is a friendly, thorough hygienist who does great work, Dr. Montrose was wonderful as ever and I was fortunate to meet Elise. She was very professional and went out of her way to show me several of the TV commercials that I saw briefly on the news. The staff at Smiles Northwest is the best!

Jul 25, 2013



StarStarStarStarStar I always value my appointments with Laurie — Susan S.

I always value my appointments with Laurie. I end up with a very clear understanding of my situation and she does a very thorough job.

Jul 25, 2013



StarStarStarStarStar Lori did an outstanding job and it's always a joy to have her for my regular checkups — Marc F.

Lori did an outstanding job and it's always a joy to have her for my regular checkups. She deserves a big raise.

Jul 25, 2013



StarStarStarStarNo Star Always a pleasure!  — Jordan S.

You all are great. I've been coming for years and Dr. Montrose has always done right by me. Initially, I thought I was quoted $125 each per tray, and it was $150 each, but I assumed that's inflation at work? Or... perhaps that was Dr. Montrose hooking me up in the past? Of course, I'd prefer the less expensive option, but I still went through with it.

Jul 23, 2013



StarStarStarStarStar Emergency visit — David G.

As always great job taking care of me.

Jul 21, 2013



StarStarStarStarStar Great service  — Barry D.

Always great service here

Jul 20, 2013



StarStarStarStarStar Thank you Katie and Heather! — Julie L.

Thank you Katie and Heather!

Jul 18, 2013



StarStarStarStarStar We love Smiles NW and the service we receive from the staff always very friendly and helpful.  — Ava F.

We love Smiles NW and the service we receive from the staff always very friendly and helpful.

Jul 17, 2013



StarStarStarStarStar I was very pleased and totally impressed with the patience, compassion and understanding that I... — Diane F.

I was very pleased and totally impressed with the patience, compassion and understanding that I received from Dr. Montrose

Jul 17, 2013



StarStarStarStarNo Star I missed seeing Dr Dotson — Dale M.

I missed seeing Dr Dotson. First time a doctor wasn't there to check in after the cleaning was completed. I realize the charges are probably all for the cleaning and not the five minute doctor check-in.

Jul 15, 2013



StarStarStarStarStar Compassionate, friendly and professional. — LeeAnn S.

I have dental anxiety and they always put me at ease.

Jul 15, 2013



StarStarStarStarStar Enjoyed every moment of my visit — Robert C.

Enjoyed every moment of my visit. I have seen the same dentist for over ten years, and today was my first appointment at SmilesNW. I was anxious prior to my visit, but left knowing every member of the staff played a role in providing superior service. I look forward to my next appt, (even though its for a filling...)

Jul 13, 2013



StarStarStarStarStar I am so appreciative to all of you for the care you give me. Thank you so much. — Martina M.

I am so appreciative to all of you for the care you give me. Thank you so much.

Jul 12, 2013



StarStarStarStarStar Consultation was great — Gene G.

Consultation was great. I can't wait for the results and reports to move forward with my TMJ problem. The office staff and the Dr. Montrose made time for me even though it appears I was a day early. Slight communication problem but no one's fault and the appointment was still made and I was accepted quite well.

Jul 11, 2013



StarStarStarStarStar I always receive great service. The dental assitant this time was the best. Thank you! — Cherie D.

I always receive great service. The dental assitant this time was the best. Thank you!

Jul 11, 2013



StarStarStarStarStar Really appreciate Lori and the service she provides — William T.

Really appreciate Lori and the service she provides

Jul 10, 2013



StarStarStarStarStar You guys are fantastic.... — Linda H.

You guys are fantastic....

Jul 10, 2013



StarStarStarStarStar I don't see anything that you could possibly do to make my appointment better — Elvena T.

I don't see anything that you could possibly do to make my appointment better. It was perfect from start to finish. Thanks so much.

Jul 9, 2013



StarStarStarStarStar Vanessa is amazing. She is so thourough, explaining every step — Michelle W.

Vanessa is amazing. She is so thourough, explaining every step. Excellent suggestions for taking better care of my gum tissue. I appreciate her professional and friendly manner. She is one of the reasons I keep,coming back to Smiles.

Jul 9, 2013



StarStarStarStarStar The best dentist ever! — Angela L.

I love Smiles Northwest and have been a patient for almost 20 years. You can't beat the level of professionalism, quality, friendliness and knowledge here. I live on the East side of town and make the extra trip because I can't even think about changing dentists. Smiles Northwest has the best customer service of any place I have ever been to. This includes all service industries. I would highly recommend them to anyone!

Jul 8, 2013



StarStarStarStarStar No improvement needed!! You guys are fabulous, I'll begin moving my kids over from their... — Kelly O.

No improvement needed!! You guys are fabulous, I'll begin moving my kids over from their pediatric dentist as each one hits 18. I wouldn't leave our beloved Dr. Pete for anything less than an 11 on a 10 point scale.

Jul 5, 2013



StarStarStarStarStar Dr — Patrick E.

Dr. Dotson was thoughtful, personable and professional in the way she handled Patrick's tooth extraction. Patrick was reassured throughout the procedure that he was doing well, and was surprised at how quickly it went. We always feel that Smiles NW has exceptional customer service.

Jul 4, 2013



StarStarStarStarStar I felt really good about my appointment with Dr. Montrose and Stacey — Margaret S.

I felt really good about my appointment with Dr. Montrose and Stacey. Thank you for being so caring.

Jul 3, 2013



StarStarStarStarStar Just what I expected...pleasant, professional, positive service — Priscilla K.

Just what I expected...pleasant, professional, positive service

Jul 2, 2013



StarStarStarStarStar truly enjoy Debbie's approach — Anita D.

Truly enjoy Debbie's approach: gentle but thorough cleaning and interest and concern for me as a patient! She suggests but does not push any dental enhancements. I feel very relaxed in her hands!

Jul 2, 2013



StarStarStarStarNo Star great dental office — Anne M.

Always professional and courteous..gentle and understanding for those nervous during dental visits

Jun 30, 2013



StarStarStarStarStar Vanessa was very kindly, informative, and thorough in her work. She is the best. — Theodore W.

Vanessa was very kindly, informative, and thorough in her work. She is the best.

Jun 28, 2013



StarStarStarStarStar As always, Katie is FANTASTIC!!!!! — Dennis K.

As always, Katie is FANTASTIC!!!!!

Jun 24, 2013



StarStarStarStarStar Always excellent — Hayley M.

I'm always greeted by name, which is very much appreciated. The entire staff is friendly and knowledgeable. Every visit has been a pleasure (and I've always dreaded going to the dentist, so that is saying a lot).

Jun 22, 2013



StarNo StarNo StarNo StarNo Star It was a very efficient process & everyone was knowledgeable & nice to deal with. — Glenda H.

It was a very efficient process & everyone was knowledgeable & nice to deal with.

Jun 22, 2013



StarStarStarStarStar I have been a patient for the last five years — Jennifer V.

I have been a patient for the last five years. I have never had a bad experience and have and will always recommend Smiles Northwest to family and friends. So glad I discovered you!

Jun 21, 2013



StarStarStarStarStar Great visit — Jessie S.

The appointment started on time, and the whole process did not take long. Thank you.

Jun 21, 2013



StarStarStarStarStar Great Dentist — William W.

Very nice, professional, modern facility.

Jun 20, 2013



StarStarStarStarStar A great dentist — Shoshanna L.

I am very happy to have found this dentist. The atmosphere is nice and professional.

Jun 19, 2013



StarStarNo StarNo StarNo Star While my overall experience with reception, the hygenist and dentist were as good as possible, I... — Jennifer W.

While my overall experience with reception, the hygenist and dentist were as good as possible, I was disappointed by my experience attempting to schedule my follow-ups at the conclusion of my appointment. Not only was the scheduler (Jennifer?) not particularly helpful, she also was unprofessional in inquiring about how to obtain employment with my company....for her "friend". Though I can understand a lot of people wanting to work for Nike in this area, and though she attempted to keep it 'light', she asked 3 questions surrounding this and failed to successfully schedule both of my follow-up needs. As a Manager myself, I was hoping for an appropriate forum to provide you this feedback and am glad to have received this survey in order to do so. Overall, I've had fantastic experiences with Brenda, Dr. Dotson and your hygenists, and am confident that your expectations and bar for patient experience are significantly higher than what this employee exhibited.

Jun 16, 2013



StarStarStarStarStar I've gotten way too many texts about my appointment — Barbara G.

I've gotten way too many texts about my appointment. It was at 4pm last Fri and I even got a text AFTER the appointment reminding me of it.

Jun 16, 2013



StarStarStarStarStar You are all terrific! I was having a very hard day and you made it possible for me to get in for a... — Peggy A.

You are all terrific! I was having a very hard day and you made it possible for me to get in for a teeth cleaning at the last minute. Your staff was very caring and kind after hearing of the loss of my dog. Tucker. It truly touched my heart. Thank you so very much!

Jun 14, 2013



StarStarStarStarStar Great!  — Cheryl T.

Great staff! Very friendly!

Jun 14, 2013



StarStarStarStarStar Friendly, professional... at a great value! — Jordan S.

I've been coming here for years! La la love them! They're super friendly, not intimidating, eager to help. You can't go wrong with Smiles Northwest!

Jun 13, 2013



StarStarStarStarStar Don't ever let Vanessa, Lori, Stacey,Lisa, or Heather leave! — Kathy G.

Don't ever let Vanessa, Lori, Stacey,Lisa, or Heather leave!

Jun 12, 2013



StarStarStarStarStar I like Vanessa's knowledge and work ethic. She is friendly and assertive as well ! — Mary B.

I like Vanessa's knowledge and work ethic. She is friendly and assertive as well !

Jun 12, 2013



StarStarStarStarStar Loved the massage chairs. I felt very relaxed — Jane B.

Loved the massage chairs. I felt very relaxed. Probably the most comfortable I have been at the dentist. Thanks

Jun 11, 2013



StarStarStarStarStar I was glad to see that you're installing blinds to manage the sunlight. Dr — Alistair A.

I was glad to see that you're installing blinds to manage the sunlight. Dr. Dotson & Katie were both very pleasant and professional.

Jun 11, 2013



StarStarStarStarStar pt. — Niki M.

This office was friendly, efficent and a great place to have dental work done.

Jun 10, 2013



StarStarStarStarNo Star My only complaint about my recent visit is that I waited thirty minutes between my cleaning and... — Jessica M.

My only complaint about my recent visit is that I waited thirty minutes between my cleaning and seeing the dentist. I hadn't had this experience before, but it was frustrating and I was quite late to a meeting at work as a result. Hopefully an anomaly!

Jun 9, 2013



StarStarStarStarNo Star Thank you for being up to speed w electronic forms! Laurie is always so kind and remembers our... — Grace M.

Thank you for being up to speed w electronic forms! Laurie is always so kind and remembers our conversations from 6 months ago. I everything is always explained to me so well and I feel I've been educated abt my dental care - the empowered patient! Dr. Allen Montrose is usually very attentive but he seemed rushed during my visit and I had to speed through my Qs. Other than that minor thing, great as always!

Jun 6, 2013



StarStarStarStarStar Filing  — Mohan K.

Always good service ! Been with this dentist for 20 years!

Jun 6, 2013



StarStarStarStarStar Dr. Montrose did a great job of capping and repairing my chipped front tooth — Grant B.

Dr. Montrose did a great job of capping and repairing my chipped front tooth. It looks like the original tooth! I was amazed.

Jun 5, 2013



StarStarStarStarStar Review  — Majid S.

I had a pleasure to meet Dr. Jeremy and he gave me a god suggestion to relieve the pain.

Jun 1, 2013



StarStarStarStarStar the best place and people! — Mary G.

the best place and people!

May 31, 2013



StarStarStarStarStar I was treated with gentle care and respect. — Suzanna R.

I was treated with gentle care and respect.

May 30, 2013



StarStarStarStarStar As always, the staff was great. — Daniel K.

As always, the staff was great.

May 30, 2013



StarStarStarStarStar Third time's a charm.  — Lori K.

Being new in town, it is stressful to find new doctors, dentists, etc. Smiles was the third dental office my husband tried out, and I'm happy to say it'll be our last! We were impressed and happy with all aspects of our visit.

May 29, 2013



StarStarStarStarStar As always a great experience. Quick service by friendly, highly competent staff! — David G.

As always a great experience. Quick service by friendly, highly competent staff!

May 22, 2013



StarStarStarStarStar Best Experience EVER — Mark S.

From the moment I waled in until the the moment I left, I was taken care of like a VIP. In all my experiences visiting dentist offices, I have never had one like I did here. I highly recommend Smiles NW to anyone who what's to get the royal treatment and not have to pay the "royal" prices. Thanks Dr. Dotson, and Veronica for making my experience a very pleasant one. Looking forward to my next appointment. Yes I said it...Looking FORWARD TO IT!

May 22, 2013



StarStarStarStarStar Everyone is always so friendly! — Kim C.

Love love love my dental hygienist Lori!! She's the reason I keep coming back!

May 21, 2013



StarStarStarStarStar My kids miss the drink options.  — Oscar G.

My kids miss the drink options.

May 21, 2013



StarStarStarStarStar You had mixed up my appt with another person's appt and it was canceled, but you found someone to... — Linda W.

You had mixed up my appt with another person's appt and it was canceled, but you found someone to clean my teeth so I was not turned away. I think that's great customer service. Thank you.

May 20, 2013



StarStarStarStarNo Star this is the third time that I had to wait for the Dr to come and check my teeth.. — Corinne N.

this is the third time that I had to wait for the Dr to come and check my teeth... I was scheduled for a cleaning, work on my night guard and check up with Dr.... I sat in the chair for 45 minutes for the Dr to show up.... at the last visit I left and did not wait for the Dr.... I come all the way from the coast and I do not have time to sit around waiting.... Laurie does a fantastic job and that is the reason why I drive for 3 hours... hope next time will be better. corinne

May 17, 2013



StarStarStarStarStar I have been a patient for a long time primarily because of the quality of service your staff... — Richard B.

I have been a patient for a long time primarily because of the quality of service your staff provides. Along with all the state of the art tools you use, I am confident my teeth will be with me a long time. Plus you give out coffee cards for solving children's games!!

May 17, 2013



StarStarStarStarStar I was a little early and they didnt make me wait — Michelle H.

I was a little early and they didnt make me wait. they fit me in within a day as I was having some dental pain, so I was expecting to have to wait and surprisingly didnt. Dr. Jeremy was able to dx quickly and then send me to an endodontist. I love how friendly everyone in the office is. I had a balance due that I had just received a bill for and Heather was able to explain why there was a balance due.

May 16, 2013