Reviews

The appointment was fantastic, all the equipment used to measure my eyes gave me confidence that the resulting glasses would be perfect. On top of that Melissa took me through the results step by step giving me plenty of time to ask questions and her advice regarding dry eyes was right on and greatly appreciated!

Apr 22, 2024

Dr. Lewis was fantastic! She identified a problem with my retina that I did not know of going in for my exam. She explained it thoroughly and recommended my next step.

Apr 17, 2024

It was a great visit, everyone was very nice to work with. I will be using cosco for all my vision needs. Bob B

Apr 12, 2024

I have beencoming for several years and always have great service.

Apr 11, 2024

Great experience ! Doctor super cool 😎 enjoyed the professional manner Front Desk Good humor before examination Will be a repeat customer

Apr 10, 2024

Good exam and explanation.

Apr 8, 2024

It was a great experience. Dr. Lewis explained everything really well.

Apr 1, 2024

Great staff and very prompt service. I'd give it my highest recommendation!

Apr 1, 2024

Was not happy that she has to be a member to buy eye glasses.

Mar 25, 2024

Everybody was helpful, knowledgeable and very courteous.

Mar 22, 2024

Efficient, professional yet very very nice, thorough, excellent communication that I could understand.

Mar 8, 2024

A wonderful experience as always.

Mar 8, 2024

Top notch care at Grafton Eye Center. Dr. Knous took his time with me and really helped answer all my questions about my vision. Everyone on the staff is extremely kind and fun to be around. There is a great energy at this place. Highly recommend.

Mar 4, 2024

Very nice efficient appt. Dr Kris is a wonderful Dr

Feb 29, 2024

I felt very comfortable during my eye exam. Dr. Kris explained everything very well.

Feb 29, 2024

Quick and efficient service,

Feb 26, 2024

Wonderful service! Dr Lewis was very thorough, and I appreciated the time she took to answer my questions! I am very pleased and will be recommending to all! Only issue is that I am unable to purchase glasses from Costco as I have a high prescription. That is upsetting because I know I'd get the best deal out there.

Feb 23, 2024

I always get a full and complete eye exam from Dr. Melissa. Besides the tests for various eye problems, she hones in on getting my eye refraction correct. She takes my questions and comments seriously and treats me with respect as a patient. In addition, she has a great sense of humor which I really appreciate! I trust her and would absolutely recommend her. Actually, the whole eye center team is very friendly and knowledgeable. Thank you for what you do!

Feb 19, 2024

My first experience at the Costco, Eye Center. The receptionist to the doctor everybody was wonderful. I would definitely recommend Dr. Lewis to anybody!

Feb 19, 2024

Very professional staff. Dr. Lewis will spend all the time that you need. Kate was great, very friendly and personable.

Feb 13, 2024

Thanks for a good examination including good explanations of everything along the way.

Feb 12, 2024

I am returning for another visit because I was so pleased with the one I had a couple years ago and would recommend this place for anyone. I have been wearing glasses for about 60 years and this is by far the most complete eye exam I have ever had. The staff was very nice and easy to work with.

Feb 12, 2024

First time visiting this provider. The staff was friendly and thorough. I appreciated that they explained each test and outcome. I highly recommend them.

Feb 9, 2024

All staff were friendly and understanding. Dr. Melissa Knous was fun and personable during the examination.

Feb 9, 2024

All around a good experience. The staff is friendly and professional. Dr. Kris explains things well and is easy to talk with.

Jan 26, 2024

Grafton Eye Center provides the most thorough exam I’ve ever had. I won’t go anywhere else.

Jan 24, 2024

Appreciate the care the whole staff gives and friendlyness. They're knowledgeable and thorough.

Jan 18, 2024

The Drs. at Grafton Eye Center are wonderful. I have been wearing glasses and contacts for many years and have never received so much information regarding my eyes and their care from any other office.

Jan 1, 2024

Dr. Melissa is always helpful and answers all my questions - I never feel rushed - awesome place!

Dec 30, 2023

I have been coming here for more than three years. Always a great experience! Jim

Dec 21, 2023

Thank you for the excellent care!

Dec 16, 2023

both of the drs. knous’ were wonderful!

Dec 15, 2023

Always a pleasant experience. Staff was courteous and got me in quickly. Dr. Lewis did an excellent job on my exam and explained any changes that have occurred.

Dec 13, 2023

Dr Lewis and the staff are great. I always have a good experience each time I see them.

Dec 11, 2023

5 star rating. This was the most extensive, thorough eye exam I’ve ever had in my almost 81 years. The whole staff was welcoming & helpful. The only thing I would’ve found helpful was knowing exactly where to go, as I waited at the wrong desk (glasses) for over 5 minutes & then was told to go around the corner. Better signage?

Dec 4, 2023

Best place ever! Can’t say that enough!. Amazing dr’s and expertise! Knowledge surpasses any dr I’ve ever seen in the past! 5 stars isn’t enough. 10 is more like it!

Nov 30, 2023

I came in for a $99 dollar eye exam. I was then charged $179 . I wasn’t asked if Si wanted these extra services, nor was I told what they were or how much they cost! Not happy about my visit. The Dr. part was fine.

Nov 24, 2023

Very thorough exam and explained my vision situation while putting me at ease.

Nov 20, 2023

Everyone was helpful and knowledgeable and more than willing to answer any questions I may have had.

Nov 17, 2023

I was seen on time and had a complete examination with the doctor, explaining everything to me in words that I could understand. I recommend him to anyone that needs a good eye examination.

Nov 16, 2023

I have several eye conditions but I always leave feeling that Dr Kris doesn't rush and explains everything in a very detailed way. I appreciate him and all of the staff.

Nov 13, 2023

I was very happy with Dr Knous

Nov 6, 2023

Michelle and her team are so welcoming and do the best job! Love coming here and always feel so supported!

Nov 5, 2023

Courteous, caring, attentive staff and doc!

Nov 2, 2023

Incredible staff and very happy with service!

Oct 26, 2023

I'm impressed with the staff ad particularly with Dr. Lewis. My concerns are addressed and remedies offered. Also very up to date equipment. Very happy camper!!! Mary Kelly

Oct 18, 2023

Dr. Lewis is crazy smart! I always feel confident she has my best interest at heart!

Oct 17, 2023

It’s always been pleasure to go to the Grafton Eye Center ! Everyone is always very pleasant!

Oct 6, 2023

Five star it's always Great

Oct 5, 2023

We were super impressed with Dr Kristopher Knous , He was very thorough and explained everything well. Also the tech ladies were great! Very helpful in explaining the tests. Thank you so much for the great experience.

Sep 25, 2023

Dr Kris was very professional. Appreciated all the information he shared re my eye status. All team members the best also.

Sep 19, 2023

Very through and very knowledgeable Spent a great deal of time answering my questions because this appointment was my initial introduction to Dr.Kristopher Knous

Sep 18, 2023

Excellent care and service.

Sep 15, 2023

highly reccomended and did not disappoint

Sep 12, 2023

It was a fantastic experience. The staff was very kind and moved thru the initial process quickly. My doctor was very thorough, showed me images and explained any changes in my vision and possible causes. Will be back next year.

Sep 8, 2023

Great service, thorough exam with Dr.

Sep 7, 2023

I was positively impressed about the great eye exam and service that was provided. I will continue to go to this eye doctors practice...

Aug 30, 2023

Always a good experience with Grafton Eye Center. Dr. Melissa Knous is thorough, friendly and informative. Also, having the Costco Eye Center in the same location is really convenient. Highly recommend this eyecare provider.

Aug 30, 2023

Dr. Chris and staff are the best. Polite, knowledgeable and professional.

Aug 25, 2023

Great job by all the crew and doctor! Very efficient and very nice and easy going! Great job all!

Aug 18, 2023

Great to see Dr Knous! I get many tests and everyone was right there to do them immediately Look for ward to next visit Dawn Slugg

Aug 18, 2023

We have been going to Dr Lewis for several and really like the service we receive from her and her staff.

Aug 16, 2023

Dr. Lewis is always pleasant & professional. She goes over what the tests are for and explains results. I wouldn't want to go anywhere else!

Aug 10, 2023

Great service and very knowledgeable

Aug 9, 2023

Thorough exam done fast and professionally.

Aug 7, 2023

Excellent eye exam. Doctor Melissa Knous did a thorough exam and explained the results very clearly. I would recommend them!!!

Aug 2, 2023

I was very pleased about my experience and was happy that it was quick and to the point with all around good news about my general eye health and status since my last examination. Very professional and courteous, I would highly recommend the entire department for eye care competency

Jul 31, 2023

The staff was very friendly and knowledgeable, we had no wait time . Price for the exam was very comparable if not less expensive to other offices .

Jul 31, 2023

Dr Kris was professional clear and direct. I appreciate his advice.

Jul 28, 2023

A great visit as usual with Dr. Lewis.

Jul 25, 2023

Totally awesome staff. Very professional. They make you feel cared for and your questions and concerns are taken seriously. Dr. Lewis is a gem. Since I started seeing her my vision has been the best it could possibly be.

Jul 24, 2023

Convenient and easy to work with.

Jul 20, 2023

Better and more thorough than I ever expected! The assistant sat me down in a comfortable chair in front of six Hi-Tech looking devices, each device turned out to have a specific testing purpose. I've seen a lot of eye clinics, but never anything as advanced or efficient as Grafton Eye Center. I was then taken into gthe exam room where again, the atmosphere was professional and advanced insofar as the equipment. Dr. Melissa was very nice and made the exam easy by quickly responding to my requests to change the lens power back and forth so as to come up with the correct prescription. I called my wife as I was driving home and described the experience in one word "awesome".

Jul 19, 2023

Thorough examination. All results were clearly explained as were my questions.

Jul 19, 2023

Dr. Kris and the rest of the staff are wonderful. They are very professional and friendly. I really appreciate how clearly they explain things. I highly recommend them.

Jul 15, 2023

Very good service but, no reason to be twenty minutes late.

Jul 14, 2023

Friendly staff , Excellent service in both departments and I really appreciated getting Shane’s feedback on frames that fit me more so better than others did .

Jul 14, 2023

Dr Lewis was very thorough and personable. I appreciated her time and attention very much! I will definitely use Grafton Eye Center again - a great experience all around

Jul 14, 2023

Everyone at the Grafton Eye Center located in Costco is absolutely fantastic. Friendly, welcoming and very knowledgeable! My eye physician explained things very well and took the time to answer any questions I had! I would highly recommend the entire team at the Grafton Eye Center!!

Jul 10, 2023

Always great care & accommodating when needing to be seen quickly! Wonderful knowledgable care! Thank you all so very much!

Jul 10, 2023

Quick, easy, friendly, helpful, professional!

Jul 6, 2023

This is my 3rd visit to Costco Eye Center in Grafton. The service I received was top notch! The staff should be proud of the service they provide. Thank you

Jul 5, 2023

5 star for sure! Dr. Kristopher Knous has always given me excellent service.

Jul 3, 2023

Great visit. Office saw patient at the scheduled time. Michelle Lewis is a great optometrist. Tests were explained thoroughly.

Jun 19, 2023

Highly recommend your services to pthers!

Jun 15, 2023

Very knowledgeable and friendly. Schedule was on time. Doctor Lewis very thorough.

Jun 12, 2023

This was my first time having an examination and purchasing glasses at Costco, and I would highly recommend our Grafton Eye Clinic. Dr. Lewis and the supporting staff were friendly, efficient, and thorough. My experience with Dr. Lewis was especially notable in the way she explained what the images of my eye showed in regard to macular issues. My two pair of glasses arrived in a week, and my vision with the new pair is better that the old ones. Thank you, Grafton Eye Center! JH, Grafton

Jun 10, 2023

I highly recommend Dr Kristopher Knous & his staff. Dr Knous is personable, knowledgeable, and very thorough. He has a relaxed demeanor and explains everything clearly and in a way that is easy to understand.

Jun 7, 2023

The doctor did a nice job. Looking forward to my new glasses.

Jun 6, 2023

This was my first experience at Grafton Eye Center and it was fantastic. Dr Lewis was kind and attentive. I did not feel rushed and the staff was wonderful. Conveniently located inside of my Costco and this practice has all of the modern equipment in a small space. I was very pleased. Additionally there is no high pressure sales to buy expensive frames! So happy with this experience.

Jun 5, 2023

The Dr was on schedule when I arrived. My eye exam was extremely efficient.

Jun 5, 2023

The Dr was on schedule when I arrived. My eye exam was extremely efficient.

Jun 5, 2023

I saw Dr. Kris at the Costco in Grafton for my first pair of glasses. I was very impressed with the whole staff. The tech who did the first couple of tests was very pleasant and knowledgeable. Then Dr. Kris did more tests, explaining everything as he went through the exam. I couldn't be happier with my experience with Dr. Kris at the Grafton, Costco and will be using them for my eye care needs in the future.

May 31, 2023

Dr. Melissa is just great. She is very professional and personable which makes the exam enjoyable.

May 26, 2023

They were so kind to fit me in last minute, as I wasn't sure I had a torn retina. I felt Dr. Kristopher was very thorough.

May 15, 2023

I really like the Grafton Eye Center, the staff is very friendly and the docs are very thorough in their examination and explanation of the results.

May 15, 2023

Thorough eye exam and Eyewear selection

May 13, 2023

I love Dr. Kris. He is so thorough and up to date with any new discoveries. He is easy to understand and it is always so pleasant to have just general conversation with him. His staff is also very caring, sweet and proficient. Thank you. Mary Hayes

May 4, 2023

I have been a patient for 5 or 6 years now. The staff is very courteous and professional. Dr. Kris is the greatest!

May 4, 2023

Dr Lewis and the staff are helpful, efficient, and professional. I am an older patient wading through changes that I have not experienced before. I am a very comfortable and confident patient during each and every appointment.

May 4, 2023

This was my first time going to this Eye Center in Costco and I was so impressed. All of the staff were friendly and knowledgeable. I had the pleasure of meeting with Dr. Michelle Lewis for my contact lens exam and fitting and I LOVE her! She made me feel confident in trusting her recommendations for the best way to address my need for multi focal contact lenses. I’m really happy with what she chose for me. She’s super friendly, easy to talk to, and very thorough. She explained her thought process in finding the best options for me. Her care felt personal, I didn’t feel like just another number. I’m definitely happy that I switched eye care providers. I highly recommend this Eye Center and especially Dr. Lewis!

May 4, 2023

Very professional. The people there were courtious, informative, and respectful. I would recommend costco to anyone that needs an eye exam.

May 3, 2023

Dr. Michelle Lewis is wonderful. Very profession and caring. Dr. Lewis caught a serious eye condition and treated it immediately. The staff is extremely qualified and efficient.

Apr 27, 2023

The many tests that were done on my eyes gave me confidence that I received a thorough examination, and could be secure about the health of my eyes. Dr. Lewis is a consummate professional, and spent all the time that was needed to conduct a thorough examination resulting in a prescription that will improve my close-up vision dramatically.

Apr 21, 2023

Dr Kris was very helpful finding me a solution to my particular needs

Apr 20, 2023

You get 5 stars from me! What a wonderful experience! Dr. Melissa was professional and personable as was the entire staff! I’ve worn glasses for 60 years and this was by far the most comprehensive exam I’ve ever had. I will certainly be coming back and will gladly recommend you to my family and friends. Thank you!

Apr 19, 2023

Michelle Lewis was great, highly recommend,very personable did a great job!

Apr 17, 2023

Dr. Kris is extremely knowledgeable and able to explain what he sees in the test results. He answers my questions fully and in an understanding way that I can understand.

Apr 15, 2023

I’m a 77 year old male with 77 year old eyes. Lots of things potentially going wrong with them at any time. Dr Kris must see thousands of patients but I still feel special by his extremely personal treatment. He’s always on top of my situation and with his up to date equipment he knows just what my eyes are up to. I’m very lucky to have him for my eye specialist.

Apr 10, 2023

as always a great visit and complete and accurate assessment of my eyes. Dr Knous does a great job.

Apr 6, 2023

Dr Lewis was very knowledgeable and processional The whole staff was friendly and helpful with insurance questions Tk you!

Apr 5, 2023

everyone involved was kind and good at their jobs was very happy

Apr 5, 2023

The Grafton Eye Center in Costco is awesome! The office staff are very welcoming and pleasant! Dr. Louis was very knowledgeable and friendly. I would recommend others to visit the eye center!

Mar 30, 2023

This was my first eye exam and I am quite senior. The staff was very kind and patient and I never felt rushed or embarrassed by my inexperience with the procedures.

Mar 30, 2023

The eye exam was done professionally and people were very pleasant and knowledgeable..

Mar 29, 2023

Professional, personal attention, knowledgeable, friendly, efficient, forward looking, competent. 5 star Dr. Knous.

Mar 22, 2023

I am thankful for the exceptional service that I received during my first visit to the Grafton Eye Center! The highly qualified personnel and state of the art equipment were impressive. My experience was positive from beginning to end. I highly recommend Grafton Eye Center!

Mar 22, 2023

It has been a real pleasure having DR. Kristopher Knous as my optometrist for 20 years. Dr. Knous is extremely personnel and very through with examinations. His clinic is equipped with most advanced examine equipment.

Mar 21, 2023

I appreciate the time Dr. Kris takes in explaining all aspects of my eye exam and what I need to do to take the best care of my eyes.

Mar 20, 2023

I was extremely pleased with my exam

Mar 20, 2023

I feel so confident that I am getting good eye care. Very friendly people make visit pleasant. Dr. Mellissa is wonderful to have e as my doctor. She watches my problems and and relaxes my mind not to worry, she is on top of them.

Mar 18, 2023

The eye doctor was very thourough

Mar 15, 2023

I appreciate the doctor taking the time to explain and review the exam findings with me. The staff was very polite to work with.

Mar 13, 2023

Dr Lewis is fabulous. She takes the time to review with you everything she is seeing. Being a diabetic, that's critical for me. She has found things that other eye drs missed. Highly recommend her!

Mar 6, 2023

It was a GREAT experience at the Grafton Eye Center! Everyone there was very nice. They explained everything they were doing and mad me feel very comfortable.

Mar 3, 2023

Always nice office employees and very efficient.

Mar 1, 2023

Great! I have never been disappointed with personal techs, or Doctors. Thank you

Feb 24, 2023

Very professional and thorough. I won't go anywhere else for my eye care.

Feb 24, 2023

Friendly. Professional. Spent enough time with me on my first ever eye appointment. Would absolutely recommend and will be back! Thank you Dr. Knous!

Feb 16, 2023

Great staff and Doctor. Felt like everyone really cared. Thank you.

Feb 15, 2023

Everyone at Grafton Eye Care was extremely friendly, helpful, and knowledgeable. A great assortment of frames and the prices were great.

Feb 8, 2023

Everyone was fantastic in both attitude and professional skills. I cannot say enough good about the service! I have severe astigmatism so it is important to get things right the first time. Thank you all very much!

Feb 2, 2023

Wonderful staff. Dr. Michelle Lewis is very caring and understanding!

Feb 1, 2023

Great attention to detail, excellent equipment, knowledgeable and professional doctor, patient receptionist and a clever sense of humor to polish it all off. I recommend the Grafton Eye Center unequivocally.

Jan 30, 2023

Great doctors. Great care concerning my eyes

Jan 26, 2023

Absolutely fabulous visit. She was so helpful so understanding I was having trouble with my r eye. She worked me in on her busy Saturday afternoon schedule. Thank you so much Dr. Lewis❤️

Jan 23, 2023

Dr. Chris is thorough and knowledgeable. He is caring and takes time to answer concerns. The clinic location and hours are convenient. The technicians are pleasant, efficient and kindly helpful.

Jan 23, 2023

Dr. Melissa is fantastic.

Jan 23, 2023

Your office lady is the BEST!! LOVE people that have good attitudes and fun!! Makes the world so much better these days!! Keep it up!!!!😁 And always enjoy my eye appointment with Doc. So down to earth!! Thank u!!

Jan 20, 2023

Excellent for me very personable-been going to him for many years

Jan 20, 2023

We love Dr. Melissa! We’ve been seeing her for years. She if very thorough, honest and friendly.

Jan 8, 2023

Dr Lewis was thorough and caring, especially in my unique circumstance. Thank you for the great experience.

Jan 3, 2023

Always a good experience.

Jan 2, 2023

Wonderful staff and great experience as always!

Jan 2, 2023

The staff was very professional, friendly and knowledgeable. Dr. Melissa was very informative and took the time to explain and educate on her findings. I will definitely continue to see her for my future eye care needs!

Dec 31, 2022

Dr Lewis was great, she was personable and explained everything very well. The girls in the office made it simple and thorough from start to finish- thanks everyone!!

Dec 24, 2022

Dr. Kris is personable and professional. I see him every year for my contacts exam. They have the most up to date equipment, so no need to dilate the eyes. Office staff is great too.

Dec 23, 2022

Dr Chris is wonderful. He’s professional caring and informative.

Dec 22, 2022

From start to finish, every person I spoke to at the clinic was professional, friendly. Great explaining what each test does. Dr Michelle Lewis worked closely with me until I was confident we reach the right lens.

Dec 21, 2022

Fit me in in a pinch. So appreciative.

Dec 21, 2022

It was nice to come were every one was so nice and smiling. Thanks everyone!!

Dec 13, 2022

Everyone treated me well. Wait time was short. Dr. Knous explained things thoroughly.

Dec 13, 2022

Dr. Kristopher did an excellent job with my eye care exam. Thank you very much for the fine service and recommendations. Merry Christmas and a Happy New Year 2023 to you and family!

Dec 8, 2022

Everyone was so friendly and welcoming! I highly recommend !

Dec 2, 2022

Dr. Lewis was efficient, knowledgeable, professional and friendly. I can honestly say that she was the most engaging eye doctor that I've ever been examined by. Well done!

Nov 21, 2022

Dr. Lewis is very smart, efficient and knowledgeable. Up to date equipment so you don't need eye dilation which saves so much time. Highly recommend!

Nov 21, 2022

The staff was friendly, knowledgeable and efficient, and the equipment was "State of the Art." Dr. Knous performed a much more thorough exam than others have in the past. He demonstrated his knowledge and expertise in medical conditions as they relate to the eye, and clearly and thoroughly explained his findings and recommendations.

Nov 18, 2022

This place is just awesome! Great customer service, knowledgeable staff and kid friendly. I have 3 boys, they are not the easiest to sit and understand everything, especially exams! We moved an hour north and still continue to go here for these reasons. Can't beat it!

Nov 16, 2022

Dr. Melissa Knous is fabulous! She is thorough with regard to explaining every aspect of my vision examination. The tests are numerous and she takes time to review them. Both my husband and I have had our yearly exam with her specifically.. We wouldn't consider anyone else.

Nov 16, 2022

Dr. Melissa is extremely personable and highly professional. I trust the advice and care she has me under. Allison is a real sweetheart too and didn’t look at me funny when I helped myself to the Halloween candy! She always makes me feel welcome.

Nov 11, 2022

I had a great experience.I highly recommend. Dr. Lewis took her time and explain everything to me.

Oct 31, 2022

I have never had a less than great experience with the doctors and staff at the Grafton Eye Center, located inside of the Costco store in Grafton, Wisconsin. Everyone there is super friendly, courteous, and interested in making your visit comfortable and complete. My disabled adult daughter has also been treated with respect and dignity. We both highly recommend this Eye Care Center.

Oct 23, 2022

it was a wonderful experience. the staff was very friendly and professional! The doctor was friendly and thorough in her assessment. Thank you to all who made my experience awesome!

Oct 20, 2022

Always very pleased . Been going there for years . Only bad thing is they are getting squeezed out . They need much more space !

Sep 29, 2022

Service was friendly and thorough, and the technical information was provided in a way that I understood. Thank you.

Sep 29, 2022

My experience at Grafton Eye Center inside Costco on Tuesday was excellent. I feel fortunate to have had my eye problem correctly diagnosed by Dr. Michelle Lewis and her staff.

Sep 22, 2022

Dr. Knous has been amazing to work with. Great staff, great doctors! I recommend them to everyone I know.

Sep 22, 2022

My annual visit was a great experience. The appointment was thorough and informative. Great experience!

Sep 21, 2022

I have been a patient of Melissa Knous for years. She is caring, knowledgeable and very friendly! Her eye exams are extremely thorough and she explains the what's and whys of what she finds in a way that's easy to understand. She answers any questions I have and I leave knowing she has my best interest at heart. In addition, the clinic staff who do the pre-testing are very friendly as well.

Sep 16, 2022

Dr Michelle and staff were very pleasant to work with.

Sep 16, 2022

As a first time patient I wasn’t sure what to expect. It had been some time since my last eye exam. I was blown away with the technology and how well each scan was explained to me before they performed it! And Dr Kris was so thorough and showed me exactly what my eyes looked like and what his concerns were. I would highly recommend them for your eye exam needs.

Sep 16, 2022

I feel as though I’m heard and respected at the Grafton Eye Center.

Sep 14, 2022

As always, it was a wonderful appointment. The staff is helpful and handles everything very professionally. They got me taken care of quickly and I was on my way. Thank you for the wonderful service.

Sep 12, 2022

Both of my children are patients of Dr. Lewis and Dr. Knous. I could not be happier with the care and professionalism that they receive. The appointments always start on time, they have amazing technology, friendly staff and receive top notch care at a reasonable price. No reason to go anywhere else.

Aug 30, 2022

Dr. Kristopher Knous is an excellent eye physician. I would recommend the Grafton eye center to anyone. They are thorough and professional.

Aug 29, 2022

On time. Professional.Explains the problem and the medication needed.

Aug 26, 2022

The best by test people for eye care

Aug 22, 2022

Always a pleasure. Great service in a timely fashion.

Aug 22, 2022

Very happy with everything

Aug 19, 2022

Very personal and professional. Explains clearly any and all issues and concerns. Takes time and doesn't seem rushed.

Aug 18, 2022

Always great service! Thank!

Aug 17, 2022

Dr. Knous was very thorough and honest with me, I have no complaints about the doctor. I have been going to Costco Eye Care Center for a number of years now and have no concerns.

Aug 15, 2022

Prompt, friendly, efficient. Excellent staff!

Aug 10, 2022

I hadn't had an eye exam in many years. So I was a little nervous about what it would all entail. But the technologist who took me through the exam explained exactly what was going to happen and why each test was being done. Then I met with Dr. Michelle Lewis for more diagnostics and a discussion of results. Dr. Lewis is excellent. She took the time to answer all my questions. She has great communication and made me feel comfortable and confident in the plan going forward. I don't write reviews very often. But my experience with Grafton Eye Center motivated me. It was excellent all around.

Aug 8, 2022

I would highly recommend the Grafton Studio, inside Costco.

Aug 5, 2022

extremely professional. prompt and personal. no waiting, and always explaining everything. Love you guys.

Jul 25, 2022

The doctors were very informed and described everything perfectly for our understanding. They gave us the right advice to go forward with the care. We will return !

Jul 24, 2022

Thanks for getting me in on short notice to check my vision, retina on a Saturday morning. I was concerned about the flashes of light I was having. Both doctors were very thorough. I still have some flashing but seems to be decreased.

Jul 16, 2022

Outstanding service.Highly recommend the Eye Center.

Jul 11, 2022

Excellent service as usual. Uses the latest high tech equipment to make everything painless and enlightening.

Jul 1, 2022

Just a fabulous staff...very professional and the prescription is always spot on!!!

Jun 23, 2022

Staff was great. Handled being busy with communication and kindness. These days, that seems lost. Dr. Kris was my Doctor. Investment in technology allowed for insight about a potential concern that was never detected at previous exams. His ability to engage and communicate was wonderful. I highly recommend them. A larger space would be helpful for them if possible.

Jun 8, 2022

Thorough exam with comprehensive explanations

Jun 3, 2022

Everybody at the Grafton site is friendly and efficient. I was especially pleased that when I made my appointment I was asked if I wanted the staff to be masked, which of course I did. Nobody seemed resentful about this issue.

May 27, 2022

Dr. Lewis is an excellent, knowledgeable, and skilled doctor. She listens and gives very helpful advice.

May 26, 2022

Very kind and professional. Thanks

May 24, 2022

Excellent service. On time and friendly. Complete eye exam with discussion.

May 23, 2022

Love Dr Kris. Always trust my eyes to I’m. He always explains everything so I can understand.

May 19, 2022

Dr. Knous is the best. He really takes time to talk to clients and is very genuine. I love being his patient!

May 19, 2022

Dr. Kris is awesome. Answered all my questions and explained in easy terms for me to understand.

May 19, 2022

Love the eye center in Grafton!

May 18, 2022

Overall great experience, use many advanced instruments to fully and accurately assess the health of eyes. Highly recommend.

May 16, 2022

Very knowledgeable and quite frankly more so than any other optometrist I have seen! Dr. Kris is very patient oriented and his staff are as well!

May 13, 2022

Dr. Kristopher Knous is wonderful. He has a thorough knowledge of his profession and answers questions patiently. I am so pleased to have him as my optometrist.

May 12, 2022

As always, expedient, professional, informative, wonderful. I'm a weird patient with atypical eyeballs, but Dr Kristopher has made eye appointments very insightful. A pleasure. Mary W

May 9, 2022

From check in to finish everyone was just wonderful. The lady checking us in was very friendly. The lady that took pictures of my eyes and did the pressure checks was training someone and she was thorough in explaining to both me and her what she was doing and why. Dr. Melissa was fabulous. I do not think I have ever been to an eye Dr. that was as nice and explained things as well to me as she did. Thank you very much for such a wonderful experience all the way around getting my eyes checked.

May 7, 2022

I had a very wonderful experience with Dr. Kristopher and his staff. They were super informative, friendly, answered every question I asked them. Would definitely go back again

May 6, 2022

First time at the eye center and will surely go back. All the people were very friendly and courteous ! Thanks again and will see you next year.

May 5, 2022

I have ultimate trust in Dr. Kristopher knous. I have put my trust in him for years. On top of that, he is at Costco.

Apr 29, 2022

Dr. Michelle Lewis and her entire team are thorough, professional and very kind. They are our family eyecare team above all others.

Apr 28, 2022

Best eye-doctor team in Ozaukee County. Great listeners with great people skills. Marcus Crawford P.S. Everyone can "see" this at visitations.

Apr 26, 2022

Dr. Michelle and her crew did a fantastic job interacting with me while I was getting my exam. I have to say it was a pleasure to question them on the different testing machines and procedures that you employed and I do feel that I got the best and complete exam possible at this day and age. You will see me in the future.

Apr 18, 2022

Very professional, very friendly, state-of-the-art equipment and tremendous service. First time my husband and I have had eye exams there and will definitely both be going back next year. Great experience.

Apr 12, 2022

A very thorough, professional exam. Very nice people to deal with.

Apr 5, 2022

Every time I have visited the Grafton I clinic it has been a very pleasant experience. The doctors and staff are a genuinely nice! I fully understood why they were doing each procedure. I thank you for the care you have given me and would recommend you to anyone.

Apr 4, 2022

I went in for my routine eye exam. I liked that they have all the up to date equipment. The service was excellent from every person working their from the time I walked in until the time I walked out. I would recommend them to everyone! Thanks for the great service! Greg Heth

Apr 4, 2022

My experience with Dr. Michelle Lewis was exceptional. She listened to my issues and helped to find a solution. She did not give up until she had an answer. The staff at the clinic were friendly and knowledgeable . They worked closely together with Dr. Lewis to solve an elusive issue. Thank you all for a very pleasant experience.

Mar 31, 2022

Everyone in the office was friendly and informative making sure i was comfortable at all stages of the exam experience. They clearly work as a team to maximize customer satisfaction. My questions are always taken seriously and treated with respect.

Mar 28, 2022

Great experiance really good eye care

Mar 11, 2022

Professional and technical with all the modern test equipment.

Mar 3, 2022

I've been seeing Dr. Kristopher Knous for several years and have been very pleased with his services.

Feb 28, 2022

At the recommendation of a physician friend, my husband and I have been seeing Dr. Knous and his team for over 5 years. We've found them professional, competent, and knowledgeable as they determine the most accurate Rx for our eye wear. Dr. Knous provides understandable explanations, plus the entire staff is friendly, efficient, and organized. Also appreciate that Costco's eye frame department is conveniently next door, so one-stop shopping with good options and price-points.

Feb 24, 2022

Love coming to Costco optical! Everyone is so friendly and respectful.

Feb 16, 2022

I was surprisingly impressed as the level of care given to me by the staff at the Grafton Costco vision center. The staff providing my exam was very professional and the exam by a Dr. Was excellent! I was well pleased by his his detailed explanation and the exam itself. I highly recommend giving the Drs. At the Grafton Costco a try!

Feb 7, 2022

Always a pleasant visit. enjoy seeing Dr. Lewis, and the young lady that works in the eyeglass department to Sarah is amazing she is very knowledgeable and very helpful.

Jan 31, 2022

Brandon really took the time with me to pick out glasses and was very helpful! From picking out the glasses and having my exams, everyone was so kind! Can’t say enough out all of them!

Jan 26, 2022

What a fantastic experience I recently had at the Costco Grafton Eye Center. The check was extremely thorough and the optometrist took the time to find out exactly what I needed. After having been to some other eye centers where the staff tries to push you into buying extremely expensive frames, the team at the Costco eye center found me a very nice looking set of frames and some sun glasses for an extremely affordable price. I would highly recommend the Costco eye center to anyone who is looking to purchase glasses.

Jan 24, 2022

Everyone was so nice and made me feel comfortable in every way. The counter person who helped me was very nice and so helpful with picking new frames. The entire experience was just terrific and very nice.

Jan 22, 2022

I am glad that I saw Dr Kristopher at my sister’s recomondation. I had more going on with my eyes than I realized. Your state of the art machines helped show me that along with Dr Kristopher’s knowledge. Thank You for a Great experience!!

Jan 20, 2022

Dr Lewis was very thoughtful and professional. My eyesight concerns are in good hands.

Dec 11, 2021

Your online presence is easy to use.

Dec 8, 2021

From start to finish this was the best eye care experience I’ve ever had! The staff was so professional, efficient and pleasant! The Dr. took time to explain all the procedures and amazing technology that was used to examine my eyes. She compared past prescriptions to my current needs and was extremely thorough and patient. Then a staff member helped me select frames. Again, the expertise and kindness was amazing! She took the time to show me lots of styles and offered her opinion, which I really appreciated. I can’t wait to get my new glasses!

Dec 4, 2021

My experience was a good one, I would suggest going there to everyone.

Nov 17, 2021

Extremely pleased with the care I received

Nov 12, 2021

Fantastic care!! Very knowledgeable, thorough and informative ! My expectations were exceeded. Highly recommend !!

Nov 2, 2021

Very thorough and efficient. Your system of testing equipment is impressive and comforting Staff is awesome. Thank you

Oct 25, 2021

It’s always a pleasure going to see Melissa Everyone is so friendly. I love going to the eye in Costco. God Bless All

Oct 20, 2021

So pleased all the way around! Staff and doctors are warm, professional, and caring. Very efficient and everything is explained with consideration. Would highly recommend!

Oct 14, 2021

Great experience. It had been a few years since I’d had my eyes checked. Everyone was great and very thorough. Thanks again!

Oct 13, 2021

Dr. Lewis was able to squeeze me in at the last minute. Professional and thorough. A fabulous experience

Oct 10, 2021

Very pleasant experience and thorough examination. Really liked the eye scan vs. eye drops option. Dr. Melissa Knous was very pleasant, informative, nd made me feel comfortable. I would highly recommend this clinic.

Oct 8, 2021

Excellent exam by Dr. Lewis. Thorough and not rushed. Would highly recommend her if you’re in need of an eye exam.

Oct 8, 2021

5 star. Always appreciate the professionalism provided by staff & the education & concern we get from Dr. Kris, as well as a laugh or two. Great visit once again. Thank you. John & Kim

Oct 3, 2021

Very happy with my appointment. My concerns were answered.

Oct 3, 2021

I thought the service was excellent and very thorough. Melissa did a great job and took plenty of time to answer all of my questions. All in all I was very satisfied and would recommend this practice to friends

Sep 29, 2021

Good service with knowledgeable staff and doctor very helpful in answering my questions.

Sep 23, 2021

My entire family sees Dr. Lewis at the Grafton Eye Center and we all love her. She is an excellent eye doctor that we highly recommend.

Sep 20, 2021

I was impressed with the professionalism of all the staff & doctors

Sep 17, 2021

An excellent experience with some new technology that I found interesting. Thank you.

Sep 16, 2021

Was a great visit. I would highly recommend them.

Sep 15, 2021

Great experience, very professional, and quick

Sep 12, 2021

Excellent care. Always explains everything very well .would definitely recommend Dr. Kris and staff.always very friendly

Sep 9, 2021

Couldn't be more pleased.

Sep 9, 2021

most professional. excellent staff from lab to checkout.

Sep 4, 2021

Very professional & thorough with advanced technology.

Sep 4, 2021

Everyone did an excellent job. It didn't take long and was very thorough.

Sep 4, 2021

Great experience and so helpful!

Sep 3, 2021

Excellent care that is personalized. Dr. Lewis shows concern and will get your eyesight near perfect. Definitely recommend!

Aug 31, 2021

I appreciate the friendliness and professionalism of the staff and Doctor. When I checked out, I was reminded to use my medical card when I ordered glasses. I was unaware of that benefit until then and saved big dollars!

Aug 20, 2021

Dr. Knous is always very patient and willing to spend whatever time it takes to explain things for me to understand.

Aug 19, 2021

I brought my 85 year old dad in to see if they could improve his eyesight. My Dad was previously told that his eyesight would not get any better. When we left, my dad was given a prescription to make him see much better. Thank you so much!!!

Aug 18, 2021

I appreciated how thorough the examination was and how kind Dr. Melissa was.

Aug 15, 2021

Dr Knous was very caring and knowledgeable.

Aug 15, 2021

5 star. Good experience !

Aug 14, 2021

Easy to be admitted into the optic care center and be seen. I know there busy but I was able to have an appointment within two weeks.. that was great. Thorough eye exam by the doctor and the technician who the the preliminary work was very professional and explained everything as she was doing it. Made everything quick and comfortable.

Aug 10, 2021

Excellent and professional service! My regular eye doctor was on vacation and Dr. Kris was more than happy to fit me in to his busy schedule. He explained my eyelid infection very well including causes and treatment. I highly recommend this team!

Aug 6, 2021

Dr. Kris is the best eye doctor. He really gives a through exam and cares about his patients. He has resources for eye surgeons who are excellent also. Dr. Kris is so busy but his office runs like a watch. Can't say enough great platitudes about Grafton Eye Center.

Aug 4, 2021

Dr. Kris was very thorough in both explaining and showing me what was going on with my eyes and my vision. I appreciate how they use several tools to find out as much as they possibly can about their patients' eyes.

Aug 1, 2021

Excellent comprehensive efficient cost effective

Jul 19, 2021

The doctor was excellent, so professional , and such a great n listener. She took the TIME to understand my eye issues and was of great help. I could not be happier with the care I received. Thank you!

Jul 11, 2021

Wonderful experience. Quick, respectful and easy for a first "medical" appointment following the pandemic. Dr. Knous is knowledgeable and easy to relate to. I whole-heartedly recommend them.

Jul 10, 2021

Dr. Kris and his staff are extremely knowledgeable, helpful and friendly. I always get a thorough eye exam when I go there. Will continue to get my eye exams there until my "birthdays" prevent me from going any longer (inside Dr. Kris joke). Thanks for the wonderful service!

Jul 10, 2021

I very much enjoyed my visit with the eye center in Costco. The assistants and receptionist were very nice and got me in quickly. I really liked Dr. Kris, he was thorough, easy to understand and very pleasant. Thank you so much and I look forward to my future visits! Sincerely, Mary Hayes

Jul 9, 2021

Always a great experience, you can tell everyone is concerned about our eye health.

Jul 2, 2021

Dr. Melissa Knous is fantastic! I don't feel like I ever had such thorough eye exams until I switched to her. She's super friendly, really listens and you can tell she wants her patients to have their best vision possible. Office staff is very welcoming and professional as well. Definitely recommend Grafton Eye Center!

Jun 25, 2021

It was quite a pleasant exam. Everyone was very friendly and polite.

Jun 23, 2021

I was very pleased with Dr. Melissa Knous. She was great and I felt very comfortable with her. She answered all my questions and was very thorough with the exam. It was our first visit to Dr. Knous and I will definitely be returning.

Jun 23, 2021

Very happy with my eye exam. Really like Dr. Melissa Knous. She was very professional and really explained things well.

Jun 23, 2021

Very friendly crew. Did a fantastic job.

Jun 21, 2021

I had a positive exam and have already expressed that to several friends 😀

Jun 19, 2021

Your print size to refer a Frend is so small I need Beter glasses.

Jun 10, 2021

The machine used to adjust glasses melted the coating on my lenses. The woman who did the adjustment was clearly put out by having to do the adjustment and while she was not outright rude, she was very short with me. I didn’t feel comfortable asking her to clean the lenses - I noticed they were blurry right away, but assumed it was fingerprints until I got home and the streaks wouldn’t come off. I brought them back the next day, and I was told it was “normal wear and tear” and then that I must have opened a hot oven while wearing my glasses before the person I spoke to admitted it was the machine they used and finally said they would order new lenses. Except then I was told since my prescription was expired they wouldn’t order them until I went in for an exam. (Which I paid for out of pocket to the tune of $120.) They couldn’t get me in for a week, and then the day before I got a snide voicemail informing me I hadn’t confirmed my appointment even though I’d never received a call/text/email requesting I do so. When I got to the appointment they were running behind and I had to sit and wait for 20 minutes. I am very disappointed at the lack of common courtesy and surprised at such poor customer service. I have not received an apology at any point of the process. I will not be back.

Jun 4, 2021

What an amazing appointment which began with being greeted at the door. The staff is amazing and took the time to answer every question I had so that I could better understand the eye exam process. Dr. Michelle Lewis, what can I say, this was my 3rd year as her patient and I love going to her. So professional, but at the same time I always feel like she and I are friends that are catching up. She has an examination style that leaves me feeling 100% knowledgeable in the status of my vision. She's the best and will continue seeing he as long as she is in practice. Thankyou, Grafton Eye Center

May 31, 2021

First rate. Very pleased with Dr. Lewis and the entire eye care team at Grafton Eye Center. Comprehensive and caring.

May 24, 2021

Eye doctor and staff very kind and helpful. Compared to my past experience with former physician, your equipment much easier and efficient for examination.

May 23, 2021

Outstanding service. Dr. Was very thorough and explained every very carefully.

May 21, 2021

Even though my appointment started 10 minutes later than scheduled, I was very pleased with the total experience with the tech and Doctor. Very efficient, thorough and factual. I was very pleased a d satisfied.

May 20, 2021

Since I have been seeing Dr. Lewis for the past two years, the prescriptions for m corrective lenses have been great. She is very thorough, uses updated technology and is a good listener. She also proved to be right on with her diagnosis when confirmed by a retina specialist. She has enabled me to have the best vision that I have had in decades! I highly recommend her! It is well worth going the extra miles to have her examine my eyes.

May 20, 2021

Everyone was very professional and thorough. I appreciate Dr Melissa Knous for explaining everything and taking extra time to answer and check out my concerns.

May 19, 2021

I give Grafton eye center a thumbs up!

May 17, 2021

Very knowledgeable and helpful

May 15, 2021

Dr Melissa Knous was pleasant and upbeat about health and eyecare. She gave a thorough exam and asked important questions. My optic nerves are quit large so an advanced test was given to observe if glaucoma or macular degeneration would be in my future. I appreciate the specialized care. Great job by the whole team also.

May 14, 2021

Dr. Lewis and her support team were efficient, polite and took appropriate precautions to minimize COVID risks. Luke Lozier, Shorewood, Wisconsin

May 6, 2021

Extremely pleased with the professional treatment I received from all the staff. I found the doctor approachable and informative. She was pleasant to chat with. Would definitely recommend the office to others. Very impressed.

Apr 22, 2021

I was and am extremely pleased with the service received. The staff, Dr, and technology used is obviously well above average. All are very knowledgeable and moreover eager to help in understanding the interpretation of the test taken. Coming from a technical background myself, I feel this group is very well trained and obviously interested and care about what they do. Thank you Sincerely Bill Salzwedel

Apr 22, 2021

Everyone was helpful, professional and friendly!

Apr 19, 2021

Fast, efficient, thorough. Very pleased with the service I received. Will not hesitate to to schedule further appointment when needed.

Apr 17, 2021

Dr Lewis is caring and determined to give the best prescription for her patients. I am very grateful to have such a wonderful eye doctor.

Apr 4, 2021

Very pleased with my visit, from the staff in the front office to my visit with Dr. Lewis, very good listener, did a fantastic job with my prescription, everyone in the office should get five stars.

Apr 1, 2021

Excellent eye care in a very friendly environment!

Mar 17, 2021

Your staff was fantastic!

Mar 17, 2021

I've been in a few times. Each time is a better experience than the last. Very nice people and well educated. Have not had a time yet that I did not smile while I was there.

Mar 15, 2021

I appreciate the care and time taken by Dr. Kris to determine what I needed to have a good experience. Sara in the optical department spend a great deal of time in helping me choose the exact glasses that would work best for me. Great asset to the team.

Mar 13, 2021

Dr. Kristopher Knous performed a thorough exam and explained everything clearly and concisely. He has a great personality and is very professional and efficient.

Mar 12, 2021

The Dr. and tech were friendly and thorough in the examination. I liked their up-to-date equipment that made lay experience trouble and fear free.

Mar 6, 2021

Very happy with Dr. Kris. Professional and easy to talk with.

Feb 22, 2021

Easy appointment scheduling and a Great Exam

Feb 18, 2021

Was great.... Everything went well.

Feb 11, 2021

I had a very good experience with Dr. Lewis, my appointment. It is my intention to continue to be a patient of this clinic.

Feb 11, 2021

Dr. Lewis is very friendly, easy to talk to and very competent and thorough.

Feb 6, 2021

Grafton Eye Center is a very well equipped and professional clinic. I would recommend to to anyone needing eye service.

Feb 6, 2021

I have been going to Grafton Eye Center at Costco for several years and would recommend it without reservation. The staff is efficient and courteous. Drs. Melissa and Kristopher Knous both take the time to do a thorough examination and keep me informed about what each procedure is evaluating and why it is important.

Jan 27, 2021

Doctor and staff always thorough and friendly!👍

Jan 21, 2021

Love Dr Lewis. They are very busy in this little office. But she still takes the time to address my concerns and even make a little small talk.

Jan 17, 2021

I was very satisfied and will continue to be a patient/customer.

Jan 14, 2021

Fast, reasonably priced, everyone was pleasant and efficient but most importantly, an excellent evaluation!! I have several eye issues and Dr. Lewis provided the BEST prescription I have every received for my contacts and my computer glasses. I would highly recommend using the Grafton Eye Center!

Jan 10, 2021

Wonderful experience! Thanks so much. Dr C Knous was most professional and informative.

Jan 1, 2021

DR. M. KNous was very thorough, knowledgeable and helpful. Helped me find a bifocal contact that works. I haven't had a good contact prescription for years since my vision stared changing and contacts took away my close up vision.

Jan 1, 2021

From the moment I entered, I felt appreciated and valued. The air took on an almost magical sensation of electricity. I could not be more euphoric with the experience. I am truly blessed!

Dec 31, 2020

Dr. Lewis spent more time in the beginning of our appointment asking questions than most Dr.'s when you go see them for Heart Issues. I highly recommend Dr. Lewis and her team.

Dec 30, 2020

Very good and explained everything to me.

Dec 21, 2020

Dr Lewis does a great job of checking everything and explaining the why's and wherefore's of the exam and the condition of your eyes. We go annually and it's interesting to see and hear how things change from year to year. She is a wonderful eye doc.

Dec 17, 2020

Love Dr Kristopher Knaus and his staff! He's so kind and explains everything really well. Would highly recommend him.

Dec 12, 2020

The day was slammed dunked with patients and my appointment was really behind, but Dr. Melissa was so attentive and thorough that it made up for all that waiting. She made me feel comfortable and got me in and out to help ease the anxiety I was feeling. I’m at risk because of Pulmonary Fibrosis, so any encounter with lots of people raises my anxiousness in keeping safe. Dr. Melissa was very understanding and accommodating. She answered all my questions. I walked out feeling well cared for. Can I also add most of the staff there were so upbeat and friendly, especially the gal who took my insurance and payment.

Dec 9, 2020

He always has the most up to date tool and machines.

Dec 5, 2020

Incredible professionalism and great care

Nov 23, 2020

Best service and care! They make it so easy from setting the appointment, the exam, discussing options and ordering what you need. I've been to Dr.Melissa Knous several times and have received excellent care.

Nov 19, 2020

Drs. Kris and Melissa are fantastic! They do a great job on the eye examinations themselves, but also just nice people. The staff is always friendly too. Once you're done with the Drs. Kris and Melissa, the staff for choosing new glasses is outstanding too.

Nov 18, 2020

I have been to Drs Melissa Knous, and Michelle Lewis for both medical and vision visits and they are both top notch, skilled professionals. The staff are all friendly, helpful, capable and efficient. Dr Lewis recently removed a piece of metal and some rust from my eye. Being located adjacent to the Costco Optical Center is convenient and economical for eyeglass wearers.

Nov 7, 2020

I absolutely love Grafton Eye Center. The staff are all friendly and professional. They have the latest technologies to ensure the best assessments and accurate prescriptions. I am so happy they have an alternative to pupil dilation, as that causes me to get migraines. I recommend these optometrists!

Nov 1, 2020