Wind City Dental

Dr. Jessi Waring

Star Star Star Star Star 319 Reviews

<<

Reviews

StarStarStarStarStar I love coming to this dentist office. Everybody is so nice and do a very thorough job. ... — 

I love coming to this dentist office. Everybody is so nice and do a very thorough job.


StarStarStarStarStar I have been going to this dentist for some time now and is the best dentist I have ever gone to. T... — 

I have been going to this dentist for some time now and is the best dentist I have ever gone to. They are all very professional and kind. The cleanings and all work up have been very gentle and pain free. I would highly recommend them to anyone.


StarStarStarStarStar I have been going to this dentist for some time now and is the best dentist I have ever gone to. T... — 

I have been going to this dentist for some time now and is the best dentist I have ever gone to. They are all very professional and kind. The cleanings and all work up have been very gentle and pain free. I would highly recommend them to anyone.


StarStarStarStarStar I have been going to this dentist for some time now and is the best dentist I have ever gone to. T... — 

I have been going to this dentist for some time now and is the best dentist I have ever gone to. They are all very professional and kind. The cleanings and all work up have been very gentle and pain free. I would highly recommend them to anyone.


StarStarStarStarStar You Rock! — 

I actually enjoy going to the dentist now because you guys rock!


StarStarStarStarStar I always have a great time at the dentist and everyone there is really friendly.... — 

I always have a great time at the dentist and everyone there is really friendly.


StarStarStarStarStar The staff is friendly... — 

The front office is spacious and modern. Has a separate place for kids to play. The staff is friendly and efficient. I was able to get in without any wait time. I felt my cleaning was thorough and when I had a question about insurance, they had their finance staff member come answer my question directly. I had a good experience and left feeling like the dentist and all the staff are my friends. Which is kind of nice for a new person in town. Thanks Wind City Dental!!


StarStarStarStarStar Thanks stacy you made my cleaning pain free — 

Thanks stacy you made my cleaning pain free


StarStarStarStarStar Best dental team!!! — 

Top notch team!! Best at what they do and are very personable and comfortable to get to know!!!


StarStarStarStarStar I really appreciated; that after the exam; you reviewed every thing you had seen with my teeth... — 

I really appreciated; that after the exam; you reviewed every thing you had seen with my teeth and discussed various options. During the exam Chelsey explained what she was doing.


StarStarStarStarStar Friendly, professional, excellent care! — 

As a brand new patient I have to say that I am extremely impressed with your friendly, professional, & attentive staff. Kelly has been so helpful and kind from the first moment I called about getting an appointment. She was one of the big reasons why I chose to to give Wind City Dental a try. Receptionists at two other places I called prior were not warm and welcoming; it was like I was bothering them with my call. Dr. Waring was fantastic! He explained indepth what was happening with my teeth, patiently answered all of my questions (I'm sure I asked too many), and gave me actual solutions not offered up by my old dentist. I trust him explicitly. I will be transfering my husband and daughter to Wind City Dental immediately and recommending them to my friends.


StarStarStarStarStar The staff is very professional and friendly — 

The staff is very professional and friendly. Such a difference from past experiences with other dentists. Love it here and will continue to share how much I enjoy wind city dental.


StarStarStarStarStar Check Up — 

I come in for my 6 month check ups faithfully. I have never had an unpleasant visit. I took a leap of faith when Wind City Dental was new in town and I am so glad I did. IT was the best decision I have ever made. They are like family to me.


StarStarStarStarStar Wind City Dental is the absolute best dentist office I have ever been to and I refer all my... — 

Wind City Dental is the absolute best dentist office I have ever been to and I refer all my friends and family to use your office.


StarStarStarStarStar Everyone that I deal with there is great! Enjoy the visits!! — 

Everyone that I deal with there is great! Enjoy the visits!!


StarStarStarStarStar Ruma and chelsey are excellent. They make me feel at home.  — 

Ruma and chelsey are excellent. They make me feel at home.


StarStarStarStarStar Excellent Care — 

Love Wind City Dental! They always make me feel comfortable! :)


StarStarStarStarStar Wind city dental  — 

I had an amazing experience at my appointment. All of the staff is very friendly and make you feel right at home. I was a new patient and they were able to get me in the same day I called. By the time I left my dental issues were all taken care of!


StarStarStarStarStar I was the one that didn't know which insurance i had — 

I was the one that didn't know which insurance i had. my hr person at work said it was one company when it was another. Your front staff took 20 min out of their time(im sorry i dont know their names) to find out which insurance in fact I DID have. at one point i was becoming frustrated at my cost of the deductible and co pay. these wonderful women explained it to me and helped me anyway!!! they are angels, i was not very nice (in my opinion) they were courteous and professional. They resolved my confusion and that was exactly what i needed from them.(I felt like an ass:) The procedure was so fast and mostly painless. (The shots sucked) but i'm a pansie. I found out that both dentists are customers of mine as well. (Nissan of Casper) I will be sure to extend the same professional and warm quality of service to tham and all their staff!! Thank you all!!! Nicole T.


StarStarStarStarStar Great dental center — 

Nice atmosphere, the latest technology, no long waiting, everyone is very friendly and efficient. Billing is a breeze. I happily drive 2 hours for my appointments!


StarStarStarStarStar always pleased — 

We have never been disappointed with Dr. Andrew Waring. He is a great dentist and good with kids.


StarStarStarStarStar Dr Andrew and staff are amazing. Made me comfortable from the moment I stepped in to the office — 

Dr Andrew and staff are amazing. Made me comfortable from the moment I stepped in to the office. Thanks for the terrific tooth care! :)


StarStarStarStarStar Great Dental Care! — 

Great staff, very knowledgeable!


StarStarStarStarStar Your front desk needs more training on insurance billing. (not Kelly she great) — 

Your front desk needs more training on insurance billing. (not Kelly she great)


StarStarStarStarStar The staff that I have met have always very nice and professional — 

The staff that I have met have always very nice and professional. They always explain what is going on.


StarStarStarStarStar My comments relate to my previous appointment. I had issues with the way my bill was handled — 

My comments relate to my previous appointment. I had issues with the way my bill was handled. I was referred to the Business manager's voice mail, but never received a call back.impression of


StarStarStarStarStar All the staff is wonderful and made me feel really comfortable — 

All the staff is wonderful and made me feel really comfortable. I loved the technology to show me the health of my mouth and teeth. Chelsey was great and hope to get her every time!


StarStarStarStarStar Everyone is always so wonderful, it's almost like having another family!  — 

Everyone is always so wonderful, it's almost like having another family!


StarStarStarStarStar Chelsea is the best dental hygienist  — 

Chelsea is the best dental hygienist I have ever had the pleasure to meet and be a patient of. Thank you so much.


StarStarStarStarStar Everyone was awesome as usual, which is why I love my dentist office! — 

Everyone was awesome as usual, which is why I love my dentist office!


StarStarStarStarStar I broke my tooth eating dinner and they got me in really fast. This place is amazing.  — 

I broke my tooth eating dinner and they got me in really fast. This place is amazing.


StarStarStarStarStar love the dentist! — 

My family and I love going to the dentist because of Andrew and Jessi!


StarStarStarStarStar Well Kelly at the front desk didn't seem very polite when I was paying to leave I never did get... — 

Well Kelly at the front desk didn't seem very polite when I was paying to leave I never did get told about the simply pay I done on computer before I made an appointment. I would of liked it if she would of explained to me and been nice rather than being short towards me. But overall she was polite when I came in and the other staff was understanding and very polite I'd refer anyone to be seen there. Thank each and everyone of you guys..


StarStarStarStarStar Great place! — 

Very professional, excellent service!


StarStarStarStarStar I met Dr. Andrew because Dr. Ruma is out at the moment. He was very friendly and professional — 

I met Dr. Andrew because Dr. Ruma is out at the moment. He was very friendly and professional. The rest of the team was also very friendly and made me feel comfortable by carrying on conversation and including me while we had to wait for certain things before moving to the next. I really enjoy coming to this office.


StarStarStarStarStar Its always been a very positive experience for me when I come in!  — 

Its always been a very positive experience for me when I come in!


StarStarStarStarStar Chelsea was amazing! Dr. Andrew was entertaining! — 

Chelsea was amazing! Dr. Andrew was entertaining!


StarStarStarStarStar always great service  — 

Our entire family comes here, and we're very pleased with the staff and doctors everytime. Very fun interactions with the staff.


StarStarStarStarStar Friendly and efficient!! — 

Always awesome appointments with friendly staff!


StarStarStarStarStar No additional comments Thank you — 

No additional comments Thank you


StarStarStarStarStar You all are amazing, always look forward to my visits — 

You all are amazing, always look forward to my visits


StarStarStarStarStar ALL OF YOU WERE GREAT AND PROFESSIONAL IN THE HANDLING OF MY PAINFUL EMERGENCY — 

ALL OF YOU WERE GREAT AND PROFESSIONAL IN THE HANDLING OF MY PAINFUL EMERGENCY. I LOVED THE DISCUSSION ALL OF YOU HAD ABOUT BATMAN MOVIES. DR. ANDREW ISWONDERFUL.


StarStarStarStarStar Every time I come there I am not nervous because all the people are so nice and explain everything... — 

Every time I come there I am not nervous because all the people are so nice and explain everything to me. Thank you for everything.


StarStarStarStarStar I tell all my friends I have the best dentist ever! — 

I tell all my friends I have the best dentist ever!


StarStarStarStarStar Everyone is always so nice to me. — 

Everyone is always so nice to me.


StarStarStarStarStar Great visit!! Painful procedure but the Dr did everything he could to keep me calm and go as... — 

Great visit!! Painful procedure but the Dr did everything he could to keep me calm and go as quickly as possible. Loved his assistant too!


StarStarStarStarStar Wind City Dental is A+ — 

Kelly, Dr. Andrew, and Stacy are all wonderful! And the red head that does like billing is awesome also!


StarStarStarStarStar Best visit ever!! They are friendly , ensure you are okay during your entire visit — 

Best visit ever!! They are friendly , ensure you are okay during your entire visit. I Woukd recommend to everyone to try them .


StarStarStarStarStar Absolutely LOVE your office! My hygienist is so fun! Darnit, I can't remember her name .. lol — 

Absolutely LOVE your office! My hygienist is so fun! Darnit, I can't remember her name (ummm, embarrassing! ) .. lol. Blonde, been there forever, always smiling, remembers every detail (personal and appt related)... did I mention funny? I can't be in the worst mood, and look forward to every visit. Dr. Warning is amazing. Never talks down or lectures. Always gives great life example choices, and is truly concerned in the well being of his patients. Now, I haven't gotten a shor yet, so I have no idea how he is with being gentle (but my kids love him).


StarStarStarNo StarNo Star cleaning was fast and felt rushed. lasted at the most 20 minutes — 

cleaning was fast and felt rushed. lasted at the most 20 minutes


Reply

A healthy adult mouth usually only takes about 20 to 30 minutes for a routine cleaning. Keep up the great work!

StarStarStarStarStar Well this time I had to pay my bill in full. The girl didn't really know what to do — 

Well this time I had to pay my bill in full. The girl didn't really know what to do. I like to gal that sit's out front. She would let me know what my part was & that's what I pay. Not this time.


StarStarStarStarStar Me and my whole family love this place. We couldn't be happier. Thanks for everything you do! — 

Me and my whole family love this place. We couldn't be happier. Thanks for everything you do!


StarStarStarStarStar good work. Teeth cleaning very good — 

Dental hygienist explained all in terms I could understand as a healthcare provider myself. She jumped up to the spot where she discussed my teeth and health at my level and not like I couldn't follow the topic. So many healthcare personnel repeat the same basic instructions without realizing this patient might be able to handle a more in depth and higher level of information without baby talk. That's one reason I tell them I'm in healthcare. When I have a nurse, physician, or other healthcare professional as a patient, I tell them I will speak the language and give them all I can at the level they can really appreciate the extent of their condition, prognoses, and multiple ways to achieve their fullest results. Anyway, my dental hygienist yesterday is a refreshing and welcome respite from medical baby talk. I cringe when I hear therapists speaking to someone, say a nurse practitioner, as if the nurse practitioner has no platform of deep knowledge and experience. I had a good time, and she did a very good job. Quick and thorough. I was so relaxed and knew she was competent, and that I would be better off after her care. Thank you! The beautiful and composed greeter is very special.


StarStarStarStarStar Very nice office. The staff was friendly as well — 

Very nice office. The staff was friendly as well. I felt I got the most thorough exam I have ever got. So glad I picked them!


StarStarStarStarStar This place is amazing. All 3 to 4 ladies that came into my room was super nice — 

This place is amazing. All 3 to 4 ladies that came into my room was super nice. I have a small mouth so the lady needed help with x-ray. The lady came in got the job done really fast. My original gal. I think her name is Christina such a wonderful lady. She even put my favorite music on. So every time a new gal would come in they would say. "Oh I love this song." Then start singing. There was even an Eagles fan. I love the Eagles. So we sang "hotel California. Everyone at this office is super nice. The deist reminded me of Jessica Simpson just my her facial expressions. I will be back to see everyone. This is my new dental office. I will be telling everyone about this place. 5 stars. If I could give 100 I would.


StarStarStarStarStar I love your office, i don't think there is anything I could even think to change.  — 

I love your office, i don't think there is anything I could even think to change.


StarStarStarStarStar You guys are always so friendly & professional & I know that my care will be wonderful! I always... — 

You guys are always so friendly & professional & I know that my care will be wonderful! I always look forward to my appointment and know you will work with my and let me know my options. The office is always clean and the feeling is fun and lighthearted!


StarStarStarStarStar As always we were met with warm greetings from the time of our arrival to the conclusion of the... — 

As always we were met with warm greetings from the time of our arrival to the conclusion of the appointment. This was not my first extraction and I was well aware of the importantance of remaining as relaxed as possible. I know of no one who enjoys having a tooth removed. However, I was and remain very fortunate because Dr. Ruma and her assisting staff inspire confidence. My thanks.


StarStarStarStarStar Entire staff is very friendly and personable — 

Entire staff is very friendly and personable. They remmeber me and make me feel welcome during every stage of my visit.


StarStarStarStarStar The receptionist was very friendly — 

The receptionist was very friendly. The hygenist (Chelsey) was wonderful-gentle, thorough, super nice and fun. The Dr.(Roma) was so down to earth. She explained everything thoroughly.


StarStarStarStarStar The staff was great and friendly made my tooth pulling a good experience keep the good work.  — 

The staff was great and friendly made my tooth pulling a good experience keep the good work.


StarStarStarStarStar Wind city is the best — 

I used to hate going to the dentist. I can now say I love the dentist. Every employee at Wind city is awesome!!


StarStarStarStarStar Stacy and Dr. Ruma are always so friendly and make the experience an enjoyable one — 

Stacy and Dr. Ruma are always so friendly and make the experience an enjoyable one. This is the best dental experience I have had in my life!


StarStarStarStarStar Dental cleaning / cavity filling — 

My dentist did a great job explaining my current situation to me and had great advice for better preventative care


StarStarStarStarStar As always it was a great experience!!! I appreciate the professionalism of all the staff.  — 

As always it was a great experience!!! I appreciate the professionalism of all the staff.


StarStarStarStarStar Chelsey and Dr — 

Chelsey and Dr. Ruma were amazing, thorough and very understanding and well as took the time to thoroughly explain everything.


StarStarStarStarStar I love this office and the staff!!! — 

I love this office and the staff. I love that my kids love it too! Thank you for all you do for my family and the families of this community!


StarStarStarStarStar Dr. Andrew was awesome, I have never been a fan of the dentist, from past experiences — 

Dr. Andrew was awesome, I have never been a fan of the dentist, from past experiences. He was so patient with me and helped me through the whole procedure, I have alot more work to get done, and thanks to Dr. Andrew I don't think I will be as scared next time. Thank you again!


StarStarStarStarStar I just love all of the staff! Always more than helpful and providing more than excellent client... — 

I just love all of the staff! Always more than helpful and providing more than excellent client care :)


StarStarStarStarStar Awesome service as always. I'd recommend to anyone in casper — 

Awesome service as always. I'd recommend to anyone in casper


StarStarStarStarStar I've literally never had a bad experience at Wind City Dental — 

I've literally never had a bad experience at Wind City Dental. Every member of the stag there up to and including the Doctors themselves are fantastic. If you're shopping for a new provider, then you don't need to look any farther than this place right here.


StarStarStarStarStar Great! — 

Dr. Andrew, Dr. Ruma, Andrea, and everyone else I have interacted with in your office is a pleasure to work with. You guys are great!


StarStarStarStarStar New to Casper.  — 

Being new to Casper and starting over finding a new dentist, Wind City Dental went above and beyond of making me feel welcome.


StarStarStarStarStar Everyone is great at Wind City Dental. — 

Everyone is great at Wind City Dental.


StarStarStarStarStar I enjoy going to the dentist now...Dr Ruma is the best — 

I enjoy going to the dentist now...Dr Ruma is the best. She takes her time in explaining what she sees and options for treatment. She has a great sense of humor too. :-) Every hygenist has been so friendly, helpful and caring. They make the process as comfortable as they can.


StarStarStarStarStar Dr that pulled my tooth did a great job!!!  — 

Dr that pulled my tooth did a great job!!!


StarStarStarNo StarNo Star I don't mind long hair but when they are working in your face & you keep getting hit in the face... — 

I don't mind long hair but when they are working in your face & you keep getting hit in the face from there hair that's a little to much. Almost all the girls that have long hair put it up but the one I had it was down.


Reply

We are so sorry that this happened and appreciate you letting us know. We have spoken to all of the staff and reinforced policy to insure this won't happen again. We strive to make sure all patients have the best experience possible- Thank you for your feedback!

StarStarStarStarStar BEST OFFICE IN TOWN! — 

Entire staff is so friendly! Actually look forward to going to the dentist office. Thank you!


StarStarStarStarStar Thank you for all you do! My kids love going for their appt.  — 

Thank you for all you do! My kids love going for their appt.


StarStarStarStarStar Thank you for being such a wonderful Dentisit office that my kids are excited about going to the... — 

Thank you for being such a wonderful Dentisit office that my kids are excited about going to the Dentist :)


StarStarStarStarStar We always love coming into the office for our appointments!!! Everyone is very friendly  — 

We always love coming into the office for our appointments!!! Everyone is very friendly . Dylan and grace are never scared to come in! Thanks for making it a positive experience every time we have an appointment!


StarStarStarStarStar I feel this was my best dental visit I've has. everyone is so friendly and helpful.  — 

I feel this was my best dental visit I've has. everyone is so friendly and helpful.


StarStarStarStarStar I was impressed by the knowledge of the dental hygenist and the thourough check up I received — 

I was impressed by the knowledge of the dental hygenist and the thourough check up I received. The dentist was very kind and also thorough and knowledgeable.


StarStarStarStarStar My hygienist was awesome! Doctor was great! Love it there! — 

My hygienist was awesome! Doctor was great! Love it there!


StarStarStarStarStar I Was very pleased. The doctor did a great job to ensure I was not in pain — 

I Was very pleased. The doctor did a great job to ensure I was not in pain. Love that you play music in the room. Helps relax me and keep mind busy.


StarStarStarStarStar Met the new dentist. Like everyone else there I liked her — 

Met the new dentist. Like everyone else there I liked her. She was very friendly and explained everything she was doing. The entire staff is wonderful.


StarStarStarStarStar Get individual, self-contained nitrous oxide masks that won't expose those around the pt's — 

Get individual, self-contained nitrous oxide masks that won't expose those around the pt's. I would pay $100 extra per visit for that :-) Thanks for having raspberry flavored polish.


StarStarStarStarStar Andrea and Stacy are always so awesome with the little ones!! Thank you, thank you! Makes it an... — 

Andrea and Stacy are always so awesome with the little ones!! Thank you, thank you! Makes it an enjoyable experience for my little guys to go to the dentist!


StarStarStarStarStar I had a very good experience at wind city dental. I really liked both Chelsey and Dr Ruma — 

I had a very good experience at wind city dental. I really liked both Chelsey and Dr Ruma. I will be retuning and recommending them to anyone asking my opinion. Thank you for the great care.


StarStarStarStarStar As much as I hate going to the dentist, your crew ALWAYS makes me smile! Everyone is kind and... — 

As much as I hate going to the dentist, your crew ALWAYS makes me smile! Everyone is kind and happy- Thank You for all you do for me & our community!


StarStarStarStarStar Everything was great-thanks!  — 

Everything was great-thanks!


StarStarStarStarStar Thanks — 

I really appreciate your squeezing me in so I did not have to go all weekend with an painful abcess tooth. Thanks again.


StarStarStarStarStar Amazing staff and facility! I have never been happier with a dentist office — 

Amazing staff and facility! I have never been happier with a dentist office! The setting is very professional and modern. The top of the line equipment and results. Wow...going to the dentist isn't what it used to be like!


StarStarStarStarStar None of those things but on my last visit I did discuss my payment options and a plan was going to... — 

None of those things but on my last visit I did discuss my payment options and a plan was going to be developed. I did not realize that I had 4 teeth that were crashing and needed $6000 of work to save them. and only 2 were included in the payment plan. Stacy was great in taking the time to explain everything to me and now I have a better understanding.


StarStarStarStarStar The doctor is great, the assistant is very good too but she didn't tell me her name — 

The doctor is great, the assistant is very good too but she didn't tell me her name. I love the music Dr. Andrew choose for me.


StarStarStarStarStar Very nice staff and happy we made the change to your office. — 

Very nice staff and happy we made the change to your office.


StarStarStarStarStar I'm extremely happy with the Invisalign results — 

I'm extremely happy with the Invisalign results. I was told step by step what was happening and always felt my interest was first with each person I dealt with. Thank you!


StarStarStarStarStar Great Visit — 

It is hard to have 2 wisdom teeth pulled and claim it to be an enjoyable experience but it was. Between Kelly, Sam and Andrew, they made the visit as comfortable as it can possibly be!


StarStarNo StarNo StarNo Star unable to explain — 

I am left feeling that I am being overcharged and needing services that I thought I already had. No one took the time to explain things to me nor did they really get why I had done what was done.


Reply

Oh no! That is not the experience you deserve. We want to make sure you understand every aspect of your treatment and any recommendations we have made. We will contact you today and hopefully clarify any questions you have. So sorry for the misunderstanding!

StarStarStarStarStar Everyone was very friendly and helpful especially considering I brought my 6 month old along and I... — 

Everyone was very friendly and helpful especially considering I brought my 6 month old along and I needed extra help with him.


StarStarStarStarStar LOVE my hygienist, Stacy! Andrew isn't too shabby, either! — 

LOVE my hygienist, Stacy!


StarStarStarStarNo Star It was a pretty good visit — 

It was a pretty good visit


StarStarStarStarStar best dental office I've been to hands down. — 

The staff is friendly and knowledgeable. They also have a soft touch. I would highly recommend.


StarStarStarStarStar dentist visit — 

I don't like having my teeth cleaned, but you are very nice and funny so its okay.


StarStarStarStarStar You are all so nice, thank you. — 

You are all so nice, thank you.


StarStarStarStarStar You guys & gals are awesome! — 

You guys & gals are awesome!


StarStarStarStarStar I CHATED WITH RENAE VERY,HELPFULL — 

I CHATED WITH RENAE VERY,HELPFULL


StarStarStarStarStar  — 

I am extremely satisfied with Wind City Dental! I have recommended it to my friends. Who would want to go elsewhere? :)


StarStarStarStarStar I really liked the hygienist Chelsea and will be asking for her to be the hygienist for all of our... — 

I really liked the hygienist Chelsea and will be asking for her to be the hygienist for all of our family! I think the kids will really like her!! The front desk staff was great and very relaxed when I asked if I could call in with my payment. The building and decor is so unique and so very appealing to a family with, 8 kids! They will love it! I have worked at dental offices spanning 7 years and I felt this facility, staff, and doctor are fantastic! Very very happy with my decision to switch to your office! Thank you so much and look forward to many years of clean teeth with you!😊 Angie Stover


StarStarStarStarStar Lonnie Compton  — 

I totally enjoy and am pleased with my experience at Wind City... Every appointment. Thank you for such kindness.


StarStarStarStarStar Front desk was not able to great us and three other costumers also waiting because of a very long... — 

Front desk was not able to great us and three other costumers also waiting because of a very long phone call explaining financial issues to another costumer.


Reply

We are so sorry you were not greeted properly when you arrived for your recent visit. We try our very best to take care of everyone but sometimes being a busy office is a blessing and a curse! We apologize for any inconvenience this may have caused you and want you to know we will try very hard to make sure it does not happen again. Thank you!

StarStarStarStarStar Great service! — 

Everyone is always so friendly from the moment you walk in to the dentist bed side manner :)


StarStarStarStarStar Was in for 3 extractions...ugh!!!but everyone did there beast to make it as enjoyable as possible. — 

Was in for 3 extractions...ugh!!!but everyone did there beast to make it as enjoyable as possible...great job...Thanks...Dave


StarStarStarStarStar Absolutely loved all of your staff. It was my first visit and I am very pleased — 

Absolutely loved all of your staff. It was my first visit and I am very pleased. I know more about my teeth from one visit with you than I have known in the last 30 years. So glad I chose Wind City Dental.


StarStarStarStarStar Our family always gets the best care at wind City dental. TheyOur friendly and very helpful  — 

Our family always gets the best care at wind City dental. They Our friendly and very helpful


StarStarStarStarStar Ansley loves going to Wind City Dental because everyone makes her feel comfortable and special — 

Ansley loves going to Wind City Dental because everyone makes her feel comfortable and special. Thank you for making her experience fabulous instead of the dreaded biannual visits I had as a child!


StarStarStarStarStar Awesome  — 

I don't enjoy going to the dentist but Stacy is an amazing hygienist and I always request her and she always makes me feel comfortable and Dr. Andrew is always laid back and easy to talk to about my dental options! I recommend you to anyone who is looking for a new dentist!


StarStarStarStarStar already did recommend you to another rehab therapist. — 

already did recommend you to another rehab therapist.


StarStarStarStarStar Absolutely phenomenal! I loved everything about Wind City Dental, from the awesome staff to the... — 

Absolutely phenomenal! I loved everything about Wind City Dental, from the awesome staff to the great atmosphere. When I walked I was politely greeted and welcomed. Dr Andy is very knowledgable and explained things I never knew. Chelsey was the best hygienist I've ever had. She was fun, friendly and most importantly gentle; I had no pain afterwards. I look forward to my next visit in October. Thanks everyone:)


StarStarStarStarStar Chelsea was wonderful. She is thorough and funny--very kind-hearted young lady.  — 

Chelsea was wonderful. She is thorough and funny--very kind-hearted young lady.


StarStarStarStarStar I couldn't answer 5... — 

I couldn't answer 5....you were short handed that day however your staff dealt with the situation and I was taken care of very efficiently. Also, I noticed Dr A rocking his head a bit to the oldies playing...that is A+ in my book


StarStarStarStarStar yes i will always recommend this Dental Clinic!!!they are good and percise on time. — 

yes i will always recommend this Dental Clinic!!! they are good and percise on time.


StarStarStarStarStar Love Wind City Dental — 

Amazing dental office! Best in town for sure. Caring and professional in what they do but fun as well. Would not go anywhere else!


StarStarStarStarStar Everything was fantastic. The staff, facility. — 

Everything was fantastic. The staff, facility.


StarStarStarStarStar Fantastic First Visit! We were made very comfortable and the whole experience was great! Thank... — 

Fantastic First Visit! We were made very comfortable and the whole experience was great! Thank you Wind City for kicking off our Dental Care with an awesome experience!


StarStarStarStarStar No Complaints! Fantastic Experience! — 

No Complaints! Fantastic Experience!


StarStarStarStarStar Awesome! — 

This was Alyssa's first visit to the dentist and Wind City made it painless and amazing! I know I will have no trouble recommending you to friends and family! Thank you!!


StarStarStarStarStar Great place. Love the music while the exam. Also the pool table in the clinic didn't see that.  — 

Great place. Love the music while the exam. Also the pool table in the clinic didn't see that.


StarStarStarStarStar Great! — 

"I love going to the dentist now because they are all so nice to me!" My daughter loves it there and looks forward to her cleaning appointments- Thanks Wind City. You guys rock!


StarStarStarStarStar GREAT PLACE — 

We love everyone at Wind City!!


StarStarStarStarStar Stacy is so good with Malcolm — 

Stacy is so good with Malcolm. I love that you keep the same faces with my boys! Malcolm was struggling on x-rays. Stacy and Chelsea found a smaller device and Malcolm breezed through the rest of his appointment. Dr. Andrew is so good with kids too. Dr. Andrew always explains everything to me and makes sure I have a good understanding of what had been said. I love Wind City Dental!


StarStarStarStarStar The TV in the room helped keep my mind off my cleaning — 

The TV in the room helped keep my mind off my cleaning. I realy liked the girl who cleaned my teeth. She was very nice


StarStarStarStarStar Loved everyone I came in contact with during my apointment — 

Loved everyone I came in contact with during my apointment. Everyone was friendly and very personal


StarStarStarStarStar The entire staff, from front desk to dental personnel, are friendly and professional — 

The entire staff, from front desk to dental personnel, are friendly and professional. I am treated graciously, and processes and options are explained to me at every stage...including payment, etc.


StarStarStarStarStar Excellent team of professionals — 

being new to the area I was a little nervous about finding a new dental provider. Wind City made me feel at ease. The equipment they have to assess made my old dentist look like they were from the dark ages!


StarStarStarStarStar I thought Billie was really nice and easy to talk to. Liked being able to pick the music I wanted. — 

I thought Billie was really nice and easy to talk to. Liked being able to pick the music I wanted.


StarStarStarStarStar Best Service in Town! — 

I can't think of anything that needs improving.


StarStarStarStarStar Every one was great. I talked to Sam, Dr — 

Every one was great. I talked to Sam, Dr. Ruma, Andi, Renee, and one who I didn't get her name (she scheduled my next appointment).


StarStarStarStarStar I don't know anything that you could change — 

I don't know anything that you could change. You are trying to keep my teeth good and telling me things to do and use that will help. I just met Chelsey and Dr. Ruma and I was impressed with both of them. (Chelsey has gorgeous teeth)! I don't particularily like the test message confirmations. Reason being, I don't like my cell phone and don't get messages sometimes. I would like a reminder call and you can leave a message. Thank you for your help!


StarStarStarStarStar I paid for you insurance program but I did not receive anything saying I am insured accept the... — 

I paid for you insurance program but I did not receive anything saying I am insured accept the credit card machine receipt.


StarStarStarStarStar Everything was and everyone was great! Thank you! — 

Everything was and everyone was great! Thank you!


StarStarStarStarStar quick, clear and comfortable. — 

I was never one for dentist visits but now i don't sweat it at all! They are quick to get you in. Clear when they discuss your mouth and make you feel comfortable the whole time.


StarStarStarStarStar Chelsea was a great tech. My family is thinking about switching over to wind city  — 

Chelsea was a great tech. My family is thinking about switching over to wind city


StarStarStarStarStar Everyone did a great job and now I will be going there for my dental needs  — 

Everyone did a great job and now I will be going there for my dental needs . I will refer you all to my family and friends. Thank you so much.....


StarStarStarStarStar I couldn't have had a better experience as a new patient. Fast, friendly, and helpful.  — 

I couldn't have had a better experience as a new patient. Fast, friendly, and helpful.


StarStarStarStarNo Star Wind City Dental — 

Very nice friendly service. My dentist & her assistant were very personable and helpful. I'd recommend Wind City to any of my Casper friends.


StarStarStarStarStar You guys are the best. I will miss Wind City Dental when I move to Minnesota this summer. — 

You guys are the best. I will miss Wind City Dental when I move to Minnesota this summer.


StarStarStarStarStar I was greated very pleasantly and treated with the utmost kindness. I'm very glad I came. — 

I was greated very pleasantly and treated with the utmost kindness. I'm very glad I came.


StarStarStarStarStar Great service!  — 

I waited but everyone did a great job of letting me know why and I was not bothered by the wait.


StarStarStarStarStar Everything was great.  — 

Everything was great. Dr. Andrew understood that my problem is more than a missing tooth and that I needed an overall plan to decide what action to take concerning my teeth. This is exactly what I was looking for—someone to help me figure out my options for teeth that are starting to fail regularly. I was very happy that someone recognized this.


StarStarStarStarStar As always excellent service! By far the best dentist and dental office I have been to — 

As always excellent service! By far the best dentist and dental office I have been to. Will definitely continue my business there


StarStarStarStarStar Awesome service and a very friendly staff  — 

Awesome service and a very friendly staff . Keep up the good work everyone , a smile and a welcome is a way to cheer some up.


StarStarStarStarStar The only place I will go for dental work! — 

Stacey is awesome! Dr. Rooma was kind and very knowledgable. And Kelly is always very helpful with making sure we understand insurance and costs


StarStarStarStarStar Both my husband, Ray, and I feel very fortunate to have Dr — 

Both my husband, Ray, and I feel very fortunate to have Dr. Ruma Novotny as our dentist! She is a kind and caring professional - a special lady! The staff we have met thus far are great at "meet & greet" and knowledgeable in their jobs too. We are glad daughter, Risa, referred you highly!


StarStarStarStarStar Andrea did Avery good job and she was very friendly. She made the visit very pleasant.  — 

Andrea did Avery good job and she was very friendly. She made the visit very pleasant.


StarStarStarStarStar Everyone on got staff that I have interacted with has been great! — 

Everyone on got staff that I have interacted with has been great!


StarStarStarStarStar Best place ever! — 

From the moment you enter, you know your someplace special! Every single person I met there from the front desk, to the assistants, to the hygienists and then finally the Doctors themselves, went out of their way to make sure I was comfortable and well cared for. More like a trip to the spa than a trip to the dentist's office. If you're considering this establishment, just stop what you're doing and go get signed up right now. This is the place.


StarStarStarStarStar As usual--the visit was great. Thanks for getting me in on short notice. Best dentists ever :) — 

As usual--the visit was great. Thanks for getting me in on short notice. Best dentists ever :)


StarStarStarStarStar I came into the office with severe tooth pain.Dr — 

I came into the office with severe tooth pain.Dr. Andrew assessed my problem and fixed it, no more pain!!!


StarStarStarStarStar We had an excellent visit!! They make my two year old feel very comfortable!! — 

We had an excellent visit!! They make my two year old feel very comfortable!!


StarStarStarStarStar I couldn't ask for a better dental experience!!! It is so comfortable and  — 

I couldn't ask for a better dental experience!!! It is an amazing dental clinic. Comfortable, caring and friendly!!!!!! I'm thankful for this staff!


StarStarStarStarStar It was a great visit. Thank you for all you do to improve my smile. — 

It was a great visit. Thank you for all you do to improve my smile.


StarStarStarStarStar As always, the staff was extremely helpful and energetic — 

As always, the staff was extremely helpful and energetic. Coming to Wind City Dental has made going to the dentist a positive experience for the entire family. THANK-YOU!


StarStarStarStarStar Friendly! — 

The staff is very friendly.


StarStarStarStarStar Everyone...every single person...in the practice is friendly, patient and professional — 

Everyone...every single person...in the practice is friendly, patient and professional. I've never enjoyed going to the dentist more... Thank you!


StarStarStarStarStar yes,everything was good,exept I get so nervous with shots! I had to reschedule! wich is not your... — 

yes,everything was good,exept I get so nervous with shots! I had to reschedule! wich is not your vault sorry!i did buy a tooth brush,i had to wait for renae but know Kelly knows how to do it but I didn't mind waiting.i saw you come in jessi hope kids are ok?talk soon.


StarStarStarStarStar Everyone at Wind City Dental is so nice and professional — 

Everyone at Wind City Dental is so nice and professional. The facility is clean, comfortable and the entire staff is wonderful but most important - my teeth look fantastic!


StarStarStarStarStar Amazing visit — 

Billie was a wonderful employee, professional and informative. Kelly was polite and helpful. Stacy did an amazing job cleaning my teeth, they've never looked so good. Dr.Ruma was nice and informative, I felt very comfortable with her. She identified the cause of migraines I have been suffering from for years! I forgot the name brunette assisting Stacy but she was very polite and friendly. Overall I felt very comfortable and at home with the staff I interacted with and enjoyed my appointment. I feel very good about coming back for further work!


StarStarStarStarStar This was my first time to your office, and I was very impressed with everyone there — 

This was my first time to your office, and I was very impressed with everyone there. Also, the atmosphere was very comfortable.


StarStarStarStarStar Everyone was super as usual. — 

Everyone was super as usual.


StarStarStarStarStar Your the BEST... Love ya all:) — 

Your the BEST... Love ya all:)


StarStarStarStarStar Dr. Andrew, Andrea, and Kellie are so nice and welcoming. Thanks for a great visit.  — 

Dr. Andrew, Andrea, and Kellie are so nice and welcoming. Thanks for a great visit.


StarStarStarStarStar Everyone at the clinic were very nice!! — 

Everyone at the clinic were very nice!!


StarStarStarStarStar Best Dentists in Town! — 

Kelly is always kind and helpful Every time our family comes in. She double checks any insurance changes and lets me know where I stand with my account. All your office staff are amazing, it just shows that you know how to treat your employees!


StarStarStarStarStar Very personable staff — 

Very personable staff. We are relatively new to town and weren't sure what dentist to go to and just picked Windy City because it was close to our home but we are very happy we did!


StarStarStarStarStar Best dentist vist I have ever had!!! — 

Best dentist vist I have ever had!!!


StarStarStarStarStar I'm so pleased with the care and expertise of your whole staff — 

I'm so pleased with the care and expertise of your whole staff. So happy with my invisalign outcome!! I have been telling everybody about your clinic and staff...hopefully it will result in even more new patients! Thanks again!!


StarStarStarStarNo Star Couldn't place my dental work in better hands — 

Love the friendly staff and dentists. Chapsticks are the best!!


StarStarStarStarStar Bearing in mind that I'm not at my best at remembering names after having teeth pulled, Kelly was... — 

Bearing in mind that I'm not at my best at remembering names after having teeth pulled, Kelly was very nice and efficient. The doctor and his assistant were pleasant, informative, and very good at what they do. I do plan future visits and would recommend you to friends and family.


StarStarStarStarStar Your team always makes it relaxed and pleasurable, thanks. — 

Your team always makes it relaxed and pleasurable, thanks.


StarStarStarStarStar Wonderful! Thank you for your kindness and great care. — 

Wonderful! Thank you for your kindness and great care.


StarStarStarStarStar the new tech that took my blood pressure was extremely nice and cordial — 

the new tech that took my blood pressure was extremely nice and cordial


StarStarStarStarStar I loved the fact that Stacy polished my teeth before cleaning them in an effort to help with... — 

I loved the fact that Stacy polished my teeth before cleaning them in an effort to help with gum/teeth sensitivity. It worked!


StarStarStarStarStar Awesome Care — 

Andrea and Dr. Ruma were great! I've never had a more thorough or friendly trip to the dentist's office!


StarStarStarStarStar I did ask about my options for replacing the one tooth that was pulled a couple of years ago — 

I did ask about my options for replacing the one tooth that was pulled a couple of years ago. Need to know if I need to wait for the first year of dental coverage and what my costs would be? This is just a reminder. Different question - We are currently negotiating a new contract for rent on our Bill Board. If you do not mind sharing, strictly in confidence, what were your fees for advertising for a single board and if it was on 2nd Street. Thanks, BJ


StarStarStarStarStar Everything was great friendly ppl there  — 

Everything was great friendly ppl there


StarStarStarStarStar I've never felt so at ease at a dentist appointment! Everyone went out of their way to make me... — 

I've never felt so at ease at a dentist appointment! Everyone went out of their way to make me comfortable. Great staff and amazing dental technology make this the best dental clinic in Casper.


StarStarStarStarNo Star Excellent customer service — 

Excellent customer service. Only scheduled an exam but the dental team was ready to start work on the issues at hand without hesitation.


StarStarStarStarStar We always feel calm and welcomed every time we come in! The staff is all awesome with great... — 

We always feel calm and welcomed every time we come in! The staff is all awesome with great personalities :)


StarStarStarStarStar We greatly appreciate your seeing Ansley on the same day that I called to schedule an appointment!... — 

We greatly appreciate your seeing Ansley on the same day that I called to schedule an appointment!


StarStarStarStarStar I love being told that my teeth look great! — 

I love being told that my teeth look great!


StarStarStarStarStar Everyone there is very nice to me and always answers all my questions. — 

Everyone there is very nice to me and always answers all my questions.


StarStarStarStarStar Dusty loves how his hygienist remembers his favorite color and is so "nice to me" — 

Dusty loves how his hygienist remembers his favorite color and is so "nice to me". As a mom with a special needs child with major anxiety, it makes me feel good to know that Dusty is so comfortable around all your staff. THANK YOU, You guys & gals are Awesome!


StarStarStarStarStar Love your facility! Everyone is and always has been super to me and my family — 

Love your facility! Everyone is and always has been super to me and my family. Keep up the great work!


StarStarStarStarStar The staff and dentist were all excellent. My best experience by far with a dental team! — 

The staff and dentist were all excellent. My best experience by far with a dental team!


StarStarStarStarStar Thank you for fitting me in when my girls were getting their cleanings and fixing my broken... — 

Thank you for fitting me in when my girls were getting their cleanings and fixing my broken filling!


StarStarStarStarStar Your staff and dental services are absolutely satisfactory!!!! Thank you!!! — 

Your staff and dental services are absolutely satisfactory!!!! Thank you!!!


StarStarStarStarStar Love your children's area! It was wonderful knowing I didn't have to worry about my 3 kids while... — 

Love your children's area! It was wonderful knowing I didn't have to worry about my 3 kids while my husband was having his teeth taken care of.


StarStarStarStarStar Andrea was very kind and gentle. I felt like I was cared for, not just another patient — 

Andrea was very kind and gentle. I felt like I was cared for, not just another patient. Maybe I won't wait 10 yrs before my next check up!! Thanks!


StarStarStarStarStar Kelly and Andrea were great as always. All is well at Wind City Dental!  — 

Kelly and Andrea were great as always. All is well at Wind City Dental!


StarStarStarStarStar We couldnt be happier with the treatment and care we recieve  — 

We couldnt be happier with the treatment and care we recieve


StarStarStarStarStar Everyone is fantastic and great with my son! — 

Everyone is fantastic and great with my son!


StarStarStarStarStar My Children are always comfortable going to the Dentist.  — 

My Children are always comfortable going to the Dentist.


StarStarStarStarStar Truly wonderful clinic for Adults and Children!  — 

Truly wonderful clinic for Adults and Children!


StarStarStarStarStar I have no recommendations for improvement. Excellent facility, quality dentist and hygienist — 

I have no recommendations for improvement. Excellent facility, quality dentist and hygienist. I would recommend to anyone!


StarStarStarStarStar Most awesome dentist appointment I've ever had — 

Most awesome dentist appointment I've ever had. Told at least 10 people about when I left! My 74 year old father went right to the office and made an appointment!


StarStarStarStarStar Thank you Wind City Dental! — 

I believe Kelly was the gal that did my cleaning and Dr. Andrew fixed my cavities with the help of his assistant. I absolutely hated going to dentist visits and after leaving wind city dental I felt completely confident in going back! Dr. Andrew changed my overall opinion about getting my mouth worked on. Thank you all so much for everything!


StarStarStarStarStar I feel very comfortable, from the moment I am greeted walking through the door, until I am... — 

I feel very comfortable, from the moment I am greeted walking through the door, until I am completely done. The entire staff is very pleasant, and helpful if/when I have questions.


StarStarStarStarStar Kaitlyn says... — 

Kaitlyn says she loves going to "this dentist" because everyone is so nice and funny!


StarStarStarStarStar Stacey was an amazing hygienist. I really hope to have her again in 6 months — 

Stacey was an amazing hygienist. I really hope to have her again in 6 months. Your dentist office did alot of things that has never done to me before. It was a very thorough exam and explaining what is going on with my teeth. I love the little wand camera so I can see the back of teeth, something I have never seen. :) Thank you!


StarStarStarStarStar Thank you for making us feel confident in the decision we made to come to your dental office — 

Thank you for making us feel confident in the decision we made to come to your dental office. Being new to Casper and not knowing anyone I had to take a chance and just pick a dentist for our family. I am so happy that one item has been checked off our list...Amazing dentist!!


StarStarStarStarStar My two kids had a wonderful experience at their new dentist — 

My two kids had a wonderful experience at their new dentist. We moved to Casper a couple months ago and I just had to hope I picked a dentist that we all enjoyed going too. Wow! We are all so happy with Wind City!!! Thank you for making my children feel safe!


StarStarStarStarStar I love going there. Everyone is so nice and they all have a sense of humor — 

I love going there. Everyone is so nice and they all have a sense of humor. They make feel very comfortable..


StarStarStarStarStar Your staff is awesome. Seriously, wonderful people. :) — 

Your staff is awesome. Seriously, wonderful people. :)


StarStarStarStarStar My most recent visit to Wind City Dental was my second appointment — 

My most recent visit to Wind City Dental was my second appointment. Like the first, this visit was exceptional. The dental team was prompt, welcoming, and knowledgeable. The office climate is positive and interactions between all team members seem to be genuine and kind. I plan to continue my dental care through Wind City Dental, and I would not hesitate to refer a family member or a friend.


StarStarStarStarStar Always a good experience — 

My most recent appointment was my second visit to Wind City Dental. Like the first, this visit was exceptional. The team is always on time, friendly, and knowledgeable. The office climate is positive, and the interactions between team members seem to be genuine and kind. I plan to continue my dental treatment through Wind City Dental, and I would not hesitate to refer a family member or a friend.


StarStarStarStarStar This was the best dental experience I've honestly ever had — 

This was the best dental experience I've honestly ever had. Staff made me feel very comfortable and every step was explained before completed. Doctors were very attentive to my needs/questions/concerns and took time with me. So happy I chose Wind City!!


StarStarStarStarStar Very satisfied with everything and everyone. Excellent place — 

Very satisfied with everything and everyone. Excellent place


StarStarStarStarStar We love your clinic!!!! We feel like we are apart of your family and my girls love going to the... — 

We love your clinic!!!! We feel like we are apart of your family and my girls love going to the Dentist!! Now how many moms can say that :) Thank you all for your hard work!!!


StarStarStarStarStar Office staff a little unfriendly.  — 

Office staff a little unfriendly.


Reply

Oh no! We are so sorry that you did not have a good experience from the moment you walked in the door. We work very hard to make sure each patient knows how valued they are here at Wind City Dental and would be happy to discuss your concerns in person and do whatever we can to remedy the situation.

StarStarStarStarStar Everyone is alway so friendly and cheerful that it makes the visit almost enjoyable and pleasant. — 

Everyone is alway so friendly and cheerful that it makes the visit almost enjoyable and pleasant.


StarStarStarStarStar I Love your office. Everyone is so friendly and professional — 

I Love your office. Everyone is so friendly and professional. I don't think I've ever had to wait past my appointment time. My kids love the foosball table and the arcade games.


StarStarStarStarStar Always fast and friendly service — 

Always fast and friendly service


StarStarStarStarStar Awesome people to deal with! — 

Awesome people to deal with!


StarStarStarStarStar The hygienest was very nice, hospitable, and informative. — 

The hygienest was very nice, hospitable, and informative.


StarStarStarStarStar Stacy was amazing would definitely recommend you all to all my friends and family... — 

Stacy was amazing would definitely recommend you all to all my friends and family...


StarStarStarStarStar  — 

Wind city dental makes going to the dentist fun!! I love the way the staff treats everyone.


StarStarStarStarStar I really love the practice! — 

I really love the practice!


StarStarStarStarStar Professional, Effective, and Efficient — 

First, I can't help noticing that "Andrea Tuma and Dr. Ruma" should be the name of an Indie Pop-Synth duo that turns coffee houses into small raves. They should run with that image. They could tour on the weekends. As for my visit, my teeth are clean, and I experienced little discomfort. Andrea was well aware of my dental history and recent concerns expressed during my past visit, and she applied that knowledge to the care I received during this visit. Dr. Ruma also provides quick and efficient reviews and careful commentary. This pair of dental professionals are on top of their game.


StarStarStarStarStar You guys were great! We just moved here from Montana and you were the first dental place we tried — 

You guys were great! We just moved here from Montana and you were the first dental place we tried. We will definitely continue with you!! Very up to date on technology, very friendly and nice establishment! :)


StarStarStarStarStar Loved the receptionist!! It was my first time in and she gave me a tour and made me feel very... — 

Loved the receptionist!! It was my first time in and she gave me a tour and made me feel very welcomed!! Also loved my new dentist. Very friendly and put me at ease with the dental work I had done. She gave the BEST numbing shots I've ever had... And I've had LOTS in the past!!


StarStarStarStarStar Great — 

All of the staff I have delt with is professional and has a good attitude.


StarStarStarStarStar Everyone was wonderful! They were all so polite and informative — 

Everyone was wonderful! They were all so polite and informative. Please extend my thanks, again, for being so good to myself and my family!


StarStarStarStarStar great appointment — 

Wonderful, friendly staff


StarStarStarStarStar I have moved a lot and have been to a lot of different dentists — 

I have moved a lot and have been to a lot of different dentists. Wind City Dental is unlike any dental practice I have ever visited. ALL of the staff is very friendly. Everything is clean and of the latest technology. The office is beautiful and inviting. AND payment options make major dental work affordable. I would never want to go anywhere else.


StarStarStarStarStar we love wind city dental — 

Always a good experience.


StarStarStarStarStar wonderful place for the family — 

Wind City Dental is a very friendly and wonderful place for the family!


StarStarStarStarStar Staff explained the procedure and assured me they would complete it within a stated time - which... — 

Staff explained the procedure and assured me they would complete it within a stated time - which they did! ALWAYS an atmosphere of putting the patient's needs first.


StarStarStarStarStar Your staff is absolutely amazing!  — 

Your staff is absolutely amazing!


StarStarStarStarStar never going anywhere else — 

Everyone was awesome. Love all of you guys!


StarStarStarStarStar I would like to see my kids x rays. I just forgot to ask to see them.  — 

I would like to see my kids x rays. I just forgot to ask to see them.


Reply

We would be happy to show you those! We've marked the schedule to make sure that we do the next time you come in.

StarStarStarStarStar Very good — 

My appt went very well!! Thank you


StarStarStarStarStar Excellent! — 

Great atmosphere and great people :)


StarStarStarStarStar Coolest Team Ever! — 

Had an outstanding experience first visit to Wind City Dental!


StarStarStarStarStar I met several staff on my visit- I'm usually a bit nervous when I get to the dentist though so I... — 

I met several staff on my visit- I'm usually a bit nervous when I get to the dentist though so I don't remember their names. They were very friendly. I enjoyed being able to see the pictures of my teeth - other dentists I have had look at then alone and then just tell me the results.


StarStarStarStarStar :) — 

Your team has always been very great with my children and myself.


StarStarStarStarStar Great job — 

I really like wind city dental, they are very kind


StarStarStarStarStar Great experience for my 11 year old to have her first teeth pulled :-) — 

Great experience for my 11 year old to have her first teeth pulled :-)


StarStarStarStarStar Amazing Friendly Service As Always!!! — 

Amazing Friendly Service As Always!!!


StarStarStarStarStar Great staff!!!!!!  — 

Was always scared to go but everyone puts you at ease!


StarNo StarNo StarNo StarNo Star Dr Auna?--New Lady Dentist--NOT Dr. Jessi — 

Dr. Jessi, I hope you know I think the world of you! I specifically made this appointment to get a front tooth refilled--total vanity, but that is why I made the appointment. I leave for Texas TOMORROW and I did not want that filling to fall out. I explained to Dr. Auna what I wanted done and I told her that I knew my other tooth had to come out. I also told her that I only had $400. She went to check on the price for me, she came back and gave me the price and said it included the extraction. HUGE MISCOMMUNICATION I thought she meant the extraction AND the filling--it is not that big. So she pulled my tooth and then took off my little bib. I asked about the filling and she said that too would be 361 and we would do that ANOTHER DAY. I said I could not take Hydrocodone for pain--that is what she gave me. Dr. Andrew gave me something else-it worked o.k. the tooth space is still tender--but not painful. I asked if I could have you, they said no. So I will go elsewhere. Thanks


Reply

Oh no! We are so sorry that you did not have a good experience. We would be happy to discuss your concerns in person and do whatever we can to remedy the situation.

StarStarStarStarStar Awesome place — 

We love going to Wind City. The staff there are super friendly and amazing. My boys enjoy the games and toys while waiting and love the assistants and Doctors. They are wonderful with kids. Love them.


StarStarStarStarStar Excellent work. Friendly.  — 

Excellent work. Friendly.


StarStarStarStarStar As always you guys are wonderful. Thank you! — 

As always you guys are wonderful. Thank you!


StarStarStarStarStar Everything was great. Everyone very friendly and professional. Stacy did a great job! — 

Everything was great. Everyone very friendly and professional. Stacy did a great job!


StarStarStarStarStar My experience was very nice.  — 

My experience was very nice.


StarStarStarStarStar Feedback from my insurance company CIGNA your rates are higher than customary so I always end up... — 

Feedback from my insurance company CIGNA your rates are higher than customary so I always end up paying out of pocket.


Reply

We really appreciate the feedback. Thank you! We understand how you feel and we have found that all dental plans have an out-of-pocket expense on non-preventative treatment. We have negotiated an additional 5% discount for CIGNA patients and luckily, CIGNA does cover 100% on preventative care! Dental benefit plans can be very frustrating, so please call our office if you have any additional questions about yours. 307-265-9463.

StarStarStarStarStar Excellent — 

Great customer service,warm friendly and comfortable environment.


StarStarStarStarStar Always an enjoyable experience!!!  — 

Always an enjoyable experience!!!


StarStarStarStarStar All were nice...but wish the clinic had gas. I have to have gas for any thing else.  — 

All were nice...but wish the clinic had gas. I have to have gas for any thing else.


Reply

Thank you for your comments! Dental anxiety is a very real problem for many people. Our doctors offer a variety of pre-appointment anxiety treatments. Please make sure you ask us about them before your next visit.

StarStarStarStarStar I love your staff and facility for not only myself but my daughter who loves going to her... — 

I love your staff and facility for not only myself but my daughter who loves going to her appointments!!!! Thank you!!!!


StarStarStarStarStar 6 month Check up — 

Great service-friendly-knowledgeable


StarStarStarStarStar Thank you for taking me in the very same day! You facility is great and your staff is very... — 

Thank you for taking me in the very same day! You facility is great and your staff is very professional and personable. You make the patient feel valued by your timeliness and care. So glad that I have you for our family dentist and I recommend you already.


StarStarStarStarStar the BEST dental office in town!!! — 

I have been to 4 different dentists in Casper and this office is the BEST by far! Everyone is friendly and willing to listen to your needs and questions you may have. They are also helpful in scheduling appointments for me that work with my schedule!


StarStarStarStarStar Review — 

Very happy with how the whole visit went, thank you.


StarStarStarStarStar Wind City Dental — 

My visit to Wind City Dental was great.


StarStarStarStarStar Everybody was so professional and helping. ...the secretary the Dr . and the assistant. Thank you.  — 

Everybody was so professional and helping. ...the secretary the Dr . and the assistant. Thank you.


StarStarStarStarStar Love this place! Very friendly staff! Best dental practice I've ever visited : ) — 

Love this place! Very friendly staff! Best dental practice I've ever visited : )


StarStarStarStarNo Star everyone was very nice. and even the dentist and I don't like to go to dentists.. he was great. — 

everyone was very nice. and even the dentist and I don't like to go to dentists.. he was great.


StarStarStarStarStar amazing experience  — 

Having never been to your office before we called with a dental emergency and were seen and had the tooth removed within 3 hours of calling. Very impressed with the service. Great staff can't remember names but everyone we met was excep


StarStarStarStarStar Wind City Dental review — 

Great experience! Friendly staff, very accommodating, beautiful office, no wait. Highly recommend this practice!


StarStarStarStarStar Your whole staff is friendly, kind, happy, helpful and professional.  — 

Your whole staff is friendly, kind, happy, helpful and professional.


StarStarStarStarStar everyone in the office was extremely nice and made my family and I feel welcomed...  — 

everyone in the office was extremely nice and made my family and I feel welcomed...


StarStarStarStarStar My children don't mind going to the dentist because you make it pleasant for them!  — 

My children don't mind going to the dentist because you make it pleasant for them!


StarStarStarStarStar Everyone is so wonderful! Thank you for being so kind :) — 

Everyone is so wonderful! Thank you for being so kind :)


StarStarStarStarStar Excellent  — 

Pleasant experience considering I really dislike going to the dentist


StarStarStarStarStar I have to comment that your entire staff was friendly not only to me but to one another — 

I have to comment that your entire staff was friendly not only to me but to one another. It is a breath of fresh air to hear the banter of shared recipes and jokes and even what's in the local news without ever feeling uncomfortable. Employees who are obviously glad to be working there with one another is such a good fortune. You must be doing things right! Congratulations. :)


StarStarStarStarStar I don't believe there's a thing that I would change at your office! I have felt welcomed every... — 

I don't believe there's a thing that I would change at your office! I have felt welcomed every time I've been there. Every person there that I've met has been extremely professional and kind! I would absolutely refer everyone I know to your office!!!


StarStarStarStarStar It was just a world of difference between your place and our last dentist, not only the technology... — 

It was just a world of difference between your place and our last dentist, not only the technology but the hygienist and the dentist themselves. We are so happy we switched, and we need to get our own records sent over, too, not just our kids. Thank you so much!


StarStarStarStarStar Thanks your team is great. I like the game area it is great — 

Thanks your team is great. I like the game area it is great


StarStarStarStarStar Always happy with the service we receive! — 

Always happy with the service we receive!


StarStarStarStarStar I was really impressed that Dr Jessie came up after my daughter was threw and explained things  — 

I was really impressed that Dr Jessie came up after my daughter was threw and explained things


StarStarStarStarStar It's always easy to come to the dentist with you folks. — 

It's always easy to come to the dentist with you folks.


StarStarStarStarStar Great Job — 

They exceeded my expectations, I feel it was a great start in correcting my dental issues


StarStarStarStarStar Routine cleaning — 

My appointment was prompt and efficient. I was treated coutesously and professionally. I was very happy with the dental service and personal treatment.


StarStarStarStarStar Everyone is great! — 

Everyone is great! We appreciate how friendly Kelly always is from the moment you call, through check out.


StarStarStarStarStar Everyone was great — 

Everyone was great. Landon absolutely loves going to the dentist and it's because of the great environment. The receptionist was exceptionally helpful. We had new insurance and did not have the correct card and she was calling and getting it all arranged for us which was very helpful and eliminated a lot of stress on my part. Thank you!


StarStarStarStarNo Star I really like that you play Pandora. It's a nice distraction to having a drill in your mouth — 

I really like that you play Pandora. It's a nice distraction to having a drill in your mouth. Classic Rock soothes the soul.


StarStarStarStarNo Star Teeth cleaning  — 

One if the best cleanings and exams I have had!


StarStarStarStarStar Personable and Professionally Competent — 

Andrea and Andrew were personable and professionally competent, which makes me confident in my decision to receive dental care from your practice.


StarStarStarStarStar I like the appointment reminder system although it is a little much but this was amended at the... — 

I like the appointment reminder system although it is a little much but this was amended at the visit. Everyone was extremely helpful.


StarStarStarStarStar Being the sissy that I am about dentists I was extremely happy with the treatment I received — 

Being the sissy that I am about dentists I was extremely happy with the treatment I received. My husband was also. Ask me again after Monday! (Just kidding). All my questions were answered and I feel that I had the best treatment possible. I am looking forward to Monday and getting all this taken care of. See ya!


StarStarStarStarStar Very Informative and Relaxing — 

I really appreciated all of the information I received about my oral health and my teeth! I feel so much more informed and truly understand what I need to do to keep my mouth healthy! Andrea was wonderful and talked me through all the step of my appointment. I felt very at ease, whereas I am usually anxious and uncomfortable at the dentist. Thank you!


StarStarStarStarStar Dr — 

Dr. Andrew and Sam were wonderful as usual! When you order new dental chairs, I prefer the massage chairs! Lol....


StarStarStarStarStar You guys all are amazing as usual! Keep doing what you are doing! — 

You guys all are amazing as usual! Keep doing what you are doing!


StarStarStarStarNo Star Excellent chairside manner... — 

I'm always nervous when I go to the dentist, but the staff at Wind City Dental have done an excellent job at making me feel comfortable and important as a client.


StarStarStarStarStar great — 

I enjoy your friendliness


StarStarStarStarStar Excellent care  — 

The care was excellent . And the Dr. Did a great job explaining the procedure prior to conducting it . Thank you .


StarStarStarStarStar highly recommend — 

Best Care, Great Staff, Fun Atmosphere


StarStarStarStarStar Top notch professionalism! Friendly and accommodating staff; beautiful facility.. — 

Top notch professionalism! Friendly and accommodating staff; beautiful facility...can't think of anything you could do better!!


StarStarStarStarStar Kelly and Andrea were amazing — 

Kelly and Andrea were amazing


StarStarStarStarStar Excellent!! — 

Best Dental Office I have ever been to. Friendly staff and Dr. Andrew is always wonderful.


StarStarStarStarStar Wonderful — 

Everyone was so thoughtful and nice.


StarStarStarStarStar I am so in love with my dental hygenist. She is great — 

I am so in love with my dental hygenist. She is great. I always leave there feeling much better about my teeth


StarStarStarStarStar Thank you for treating our kids with such comfort, smiles and helping them have such a positive... — 

Thank you for treating our kids with such comfort, smiles and helping them have such a positive experience. We loved everything about our visit and can't wait to come back.


StarStarStarStarStar appointment — 

So thankful they get me right in!


StarStarStarStarNo Star I did not have enough gauze for the space of 2 pulled teeth and I bought some — 

I did not have enough gauze for the space of 2 pulled teeth and I bought some. It bled for 11 hours. I had to hold it in there just right with my thumb for 20 mins to get it to stop bleeding. Tried it earlier in the day but it didnt stop it. Sitting very still keeping a constant pressure did. Probably would have been better with some stitches.


StarStarStarStarStar Wonderful Service! — 

Wonderful Service! I am one who has always hated going to the dentist, but your staff is so great with my daughter, I am planning on scheduling appointments for myself as soon as her care is complete. And I am definitely planning on bringing her younger brother here as well! Thank you so much! :o)


StarStarStarStarNo Star Very pleased overall!! — 

This is our families new dentists office, and we could not be happier! The atmosphere is inviting from the get go, the staff and the dentists chair side manor is great!


StarStarStarStarStar This was a first dental visit for our 3 year old — 

This was a first dental visit for our 3 year old. She was quite apprehensive but it could not have gone better! Thank you so much.


StarStarStarStarStar Everyone was very friendly and easy to talk to. — 

Everyone was very friendly and easy to talk to.


StarStarStarStarStar Amazing care — 

They always give amazing care.


StarStarStarStarStar Best in town — 

Very good dental office. Staff is kind, caring, and efficient. Family friendly office, great with kids and adults.


StarStarStarStarStar The Wind City Dental team is the friendliest crew! Your appointment and confimation system is... — 

The Wind City Dental team is the friendliest crew! Your appointment and confimation system is excellent. Appoitments have always been a pleasant experience.


StarStarStarStarStar It is always a pleasant professional atmosphere. No complaints here.  — 

It is always a pleasant professional atmosphere. No complaints here.


StarStarStarStarStar I always have excellent care..the staff is efficient and friendly and welcoming. — 

I always have excellent care..the staff is efficient and friendly and welcoming.


StarStarStarStarStar GREAT STAFF AND SERVICE — 

Everyone is always freindly and helpful.


StarStarStarStarStar Great dental care — 

Professional, friendly and cutting edge dental practice. Everyone there is amazing! Couldn't ask for a better place to get my dental care from.


StarStarStarStarStar Nice family atmosphere — 

Always fast. Clear. Respectful of my needs.