Spring Klein Oral & Maxillofacial Surgery

Dr. Michael Sitters

Star Star Star Star Star 145 Reviews

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Reviews

StarStarStarStarStar Dr. Sitters and his team gave me a self re-assu... —    (Patient since Mon Jul 15 00:00:00 MDT 2019)

Dr. Sitters and his team gave me a self re-assuring excellent service proving to me that there are still some professionals you could trust in the dental field because I had a terrible experience from another dental clinic with no empathy for patients and that put so much fear in me I thought I would not survive a second attempt on the same tooth. Thank God Dr. Sitters with his experience knew what he was doing using his hightech/ modern dental equipment, and with his well trained dental assistants, I was in and out of surgery within minutes without any trauma and no bleeding after the first gauze was removed minutes after the surgery. I was also back to work the next day without pains or swollen face that usually accompany such surgery. Thank you Dr. Sitters for giving me back my health and freedom to use my mouth as needed once again.


StarStarStarStarStar Dr. Sitters is extremely thorough, with both th... —    (Patient since Mon Apr 09 00:00:00 MDT 2018)

Dr. Sitters is extremely thorough, with both the exam and explaining all procedures. He is very compassionate and has a very "down to earth" approach. I highly recommend Dr. Sitters.


StarStarStarStarStar Dr. Sitters and his staff are the definition of... —    (Patient since Thu Mar 21 00:00:00 MDT 2019)

Dr. Sitters and his staff are the definition of friendly, courteous, and caring. Both my husband and I have had to have oral surgery and it was "a walk in a park" as the saying goes. My husband's was particularly complicated as he had to have several teeth extracted due to radiation. In both our cases the surgery was completed with precision and minimal to no discomfort. Thanks Dr. Sitters!


StarStarStarStarStar Was a great experience, I like Dr. Sitters, he ... —    (Patient since Tue Mar 12 00:00:00 MDT 2019)

Was a great experience, I like Dr. Sitters, he is very thorough with his exam and presents several options of treatment. I was very comfortable with the visit.


StarStarStarStarStar Dr. Sitters was very thorough about the procedu... —    (Patient since Mon Feb 25 00:00:00 MST 2019)

Dr. Sitters was very thorough about the procedure and made me feel comfortable.


StarStarStarStarStar Everyone was very professional and helpful, esp... —    (Patient since Mon Dec 31 00:00:00 MST 2018)

Everyone was very professional and helpful, especially, the dentist.


StarStarStarStarStar Great customer service! All of the staff member... —    (Patient since Mon Nov 12 00:00:00 MST 2018)

Great customer service! All of the staff members are the nicest and funniest people I have ever met at a dentist office, and very professional as well.


StarStarStarStarStar My experience with Dr. Sitters and his staff ha... —    (Patient since Mon Sep 24 00:00:00 MDT 2018)

My experience with Dr. Sitters and his staff has been nothing but wonderful. The ladies in the office were awesome and Dr. Sitters and his dental team made my experience very pleasant.


StarStarStarStarStar Extraordinarily pleased with Dr. Sitters work on m —    (Patient since Wed Oct 03 00:00:00 MDT 2018)

Extraordinarily pleased with Dr. Sitters work on my tooth that had to be removed. It was a difficult extraction, but he made sure that i'd heal up properly and that has been accomplished. Everyone in the office from reception to the nurses in the O.R. were great and can't thank you all enough. The Dr. saw me quickly and inserted me into their schedule to see that we got rid of this tooth before it went completely south. Jon Francis


StarStarStarStarStar Thank you for speaking very frankly with me. It... —    (Patient since Mon Oct 22 00:00:00 MDT 2018)

Thank you for speaking very frankly with me. It helps me to make a good decision. You were very helpful and kind.


StarStarStarStarStar Great as Usual —    (Patient since Mon Nov 20 00:00:00 MST 2017)

As usual the appointment was on time and all work done was top notch.


StarStarStarStarStar Appreciate the AMAZING doctor & staff. I have n... —    (Patient since Tue Oct 16 00:00:00 MDT 2018)

Appreciate the AMAZING doctor & staff. I have never had a better experience with a dentist! He explained every step to me with exact detail. I felt like I had nothing to worry about & I'd know exactly how I would feel the next day. I really appreciate the time & dedication of the entire staff & Dr. Sitters. It was an absolute pleasure going to have a consult with Dr. Sitters & his team!


StarStarStarStarStar Dr. Sitters is compassionate and reassuring. He... —    (Patient since Mon Jan 08 00:00:00 MST 2018)

Dr. Sitters is compassionate and reassuring. He is impecable at what he does.


StarStarStarStarStar  —    (Patient since Mon Oct 08 00:00:00 MDT 2018)

The best oral surgeon I have ever been to . The actually care about what they do and how you are doing.. He takes the time to talk you thru every step.. And his staff is very friendly.


StarStarStarStarStar Great overall experience!!! —    (Patient since Thu Aug 30 00:00:00 MDT 2018)

Great overall experience with getting two upper wisdom teeth removed. Dr. Sitters was very accommodating to all my questions, surgery was painless, and overall a great experience. Would highly recommend.


StarStarStarStarStar  —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

I really appreciate that Dr. Sitters called in the evening after surgery to be sure all was well with Dad. His concern was above and beyond expectations.


StarStarStarStarStar Excellent. Dr Sitters and his crew are fantasti... —    (Patient since Tue Aug 28 00:00:00 MDT 2018)

Excellent. Dr Sitters and his crew are fantastic.


StarStarStarStarStar Excellent experience, highly recommend! —    (Patient since Tue Sep 04 00:00:00 MDT 2018)

Dr. Sitter & his staff was just exceptional! He was the 3rd Oral surgeon that I have visited to determine who would carry out my procedure. I cannot say enough about my entire consult from the front desk being friendly & kind to his assistant actually reading/reviewing my intake information to then meeting Dr. Sitter. His assessment was very thorough compared to my other 2 assessments & he took the time to explain his plan of care & made sure my questions were answered.


StarStarStarStarStar While this visit was short and minor, as always... —    (Patient since Mon Nov 20 00:00:00 MST 2017)

While this visit was short and minor, as always the staff was very friendly and they make you feel like they really care about your health.


StarStarStarStarStar Dr. Sitters I would recommend to anyone that ne... —    (Patient since Tue Apr 24 00:00:00 MDT 2018)

Dr. Sitters I would recommend to anyone that needs his type of services. He is very friendly and helpful. He even called me after my procedure to check on me. His staff is awesome and very easy to talk to.


StarStarStarStarStar Absolutely amazing all around —    (Patient since Tue Jun 19 00:00:00 MDT 2018)

Absolutely amazing all around


StarStarStarStarStar Amazing Amazing  —    (Patient since Mon Aug 20 00:00:00 MDT 2018)

Had a great experience with Dr Sitters and his nurse. She is super sweet and they both have amazing confiduto make you feel like you’ve chosen the right people. They take the time to truly make you understand what’s going on.


StarStarStarStarStar The services were professional and pain free. T... —    (Patient since Wed Jun 20 00:00:00 MDT 2018)

The services were professional and pain free. The service was professional from the start to the end. Dr. Sitters cares about both his work, and his patients. Nothing but a positive experience....


StarStarStarStarStar Absolutely awesome!! —    (Patient since Mon May 14 00:00:00 MDT 2018)

I had oral extractions and bone scaling; while recovering from a broken neck. Dr Sitters and his staff are awesome!! I had no bruising and very little swelling from the extensive work I had done. Dr Sitters and his staff are super friendly and professional; I highly recommend this dentist office!!!


StarStarStarStarStar Great group of people work at Spring-Klein. Ver... —    (Patient since Mon Jul 23 00:00:00 MDT 2018)

Great group of people work at Spring-Klein. Very helpful, wanted to do the right thing for me. Not spend a bunch of money but do the best thing for me.


StarStarStarStarStar Very knowledgeable doctor, concerned with my u... —    (Patient since Mon Jul 23 00:00:00 MDT 2018)

Very knowledgeable doctor, concerned with my understanding of the procedure as well as my comfort.


StarStarStarStarStar The waiting room was a bit small for all the pa... —    (Patient since Tue Jul 17 00:00:00 MDT 2018)

The waiting room was a bit small for all the patients that were waiting to consult Dr. Sitters but it was very clean and magazines were neatly organized .The young lady at the reception desk as well as the entire staff specially the lady that took my xrays and all my info was very courteous and friendly .She made me feel at ease


StarStarStarStarStar Loved my visit! —    (Patient since Thu Jul 19 00:00:00 MDT 2018)

Loved Dr. Sitters! He answered all of my questions and made it to where it was easy for me to understand the medical terms! My appointment was at 8:30 - I got there early and was finished by 9:30. Facility was nice and clean. The staff was very friendly and helpful as well! I would definitely recommend to friends and family!


StarStarStarStarStar GREAT Experience!!! The atmosphere is warm wit... —    (Patient since Mon Jul 16 00:00:00 MDT 2018)

GREAT Experience!!! The atmosphere is warm with a home-like feeling, the staff is genuinely friendly and knowledgeable and the Doctor talks you through every step to ensure you understand what is being done along with the action needed resolve the problem.


StarStarStarStarStar Wonderful staff and had a great experience. —    (Patient since Thu Aug 17 00:00:00 MDT 2017)

Amazing staff all around. Everyone was nice and reassuring for each step before and after the surgery. Dr. Sitters makes sure the patient is comfortable and informed. I felt very safe if the hands of Dr. Sitters and staff, and for good reason. I was prepped well and after surgery I was well informed on how to go about recovering. Dr. Sitters followed up with a call the day after surgery, to check in and insisted we call with any questions. Very happy with my experience.


StarStarStarStarStar Highly recommend Dr. sitters! My husband and I ... —    (Patient since Tue Apr 03 00:00:00 MDT 2018)

Highly recommend Dr. sitters! My husband and I have both had an amazing experience with him and his staff.


StarStarStarStarStar Among the Best! —    (Patient since Mon Oct 05 00:00:00 MDT 2015)

Exceptional staff, very courteous and professional. Dr. Sitters is phenomenal at listening to his patients and exceptional at following up on procedures and patients.


StarStarStarStarStar Summary for many appointments —    (Patient since Wed Jun 08 00:00:00 MDT 2016)

Summary for many appointments


StarStarStarStarStar best procedure ive ever gotten done! friendly s... —    (Patient since Fri Nov 03 00:00:00 MDT 2017)

best procedure ive ever gotten done! friendly staff & awesome doctor!


StarStarStarStarStar Impressed in the manner my problem was handled.... —    (Patient since Mon Feb 23 00:00:00 MST 2015)

Impressed in the manner my problem was handled. Dr. was very thoroughly in explaining all procedures from beginning to completion of my implants.


StarStarStarStarStar Clean office and vacility. Great dialogue from ... —    (Patient since Tue Aug 08 00:00:00 MDT 2017)

Clean office and vacility. Great dialogue from Dr. and staff


StarStarStarStarStar Always friendly & courteous! —    (Patient since Wed Sep 09 00:00:00 MDT 2015)

Always friendly, courteous and some really awesome humors are traits of the Spring Klein Oral office staff. They make you feel comfortable and the music is great!


StarStarStarStarStar Great service —    (Patient since Thu Jul 06 00:00:00 MDT 2017)

Dr. Sitters and his staff were excellent, and it was a very smooth process to get everything I needed completed. Thanks so much!


StarStarStarStarStar  —    (Patient since Thu May 04 00:00:00 MDT 2017)

First appt... Staff very friendly & professional. Dr. Sitters explained everything fully.


StarStarStarStarStar CUSTOMER SERVICE —    (Patient since Mon Apr 03 00:00:00 MDT 2017)

The Front Desk Ladies are wonderful and very professional!! Lets not forget the Dr.Sitters wonderful and carefully explain all procedures.


StarStarStarStarStar My name is Rick, not Rich —    (Patient since Thu Mar 30 00:00:00 MDT 2017)

My name is Rick, not Rich


StarStarStarStarStar My visit was very pleasant, very comfortable an... —    (Patient since Mon Feb 13 00:00:00 MST 2017)

My visit was very pleasant, very comfortable and very informative. I was treated with upmost respect and all questions answered, I would recommend Spring Klein Oral Surgery to everyone


StarStarStarStarStar Great service from a great crew —    (Patient since Sat Jan 01 00:00:00 MST 1)

Thank you Dr Sitters and crew. From being greeted as soon as I walked into the office, before and during the procedure the service was excellent. You guys rock and I'd be more than happy to recommend you guys to anyone. Thank you again


StarStarStarStarStar Dr . sitter did a great job, cut out the wisdom... —    (Patient since Fri Dec 23 00:00:00 MST 2016)

Dr . sitter did a great job, cut out the wisdom too than sent me home. I had very little pain with no problems. 3 days later still very little pain. Thanks Doc and staff.


StarStarStarStarStar Great place.. —    (Patient since Mon Jul 18 00:00:00 MDT 2016)

Great place love the customer service from Dr. sitter and his whole staff. They make you feel welcome and at ease.


StarStarStarStarStar Friendly and fast service.  —    (Patient since Mon Dec 12 00:00:00 MST 2016)

Friendly and fast service.


StarStarStarStarStar Excellent service, clean office & exam rooms —    (Patient since Fri Sep 02 00:00:00 MDT 2016)

Dr. Sitters and his team at Spring Klein Oral & Maxillofacial Surgery are top notch! I would highly recommend anyone that needs a wisdom tooth extraction or other dental surgery to visit Dr. Sitters for a consultation and procedure. I had my consultation to remove 3 wisdom teeth (1 lower, 2 upper) scheduled for a Friday and was able to book the surgery for the following Tuesday since the office was closed Monday for a holiday. When I arrived for the surgery they prepped the room and got everything ready very quickly, walked me through a couple of preop procedures and then got underway. They gave me a topical anesthetic for the IV needle, painless and stuck the vein on the first try! After that they said they were about to start the IV anesthetic and they would begin, I said "OK" and closed my eyes to relax and before I knew it was waking up and finished! No drama, no fuss. They walked me and my escort through some postop care instructions and I was done! It's only been 1 day since the surgery, but I barely feel like I had a surgery yesterday! No abnormal pain or swelling, just a little sore jaw and gums where the surgery took place. Make sure to follow their instructions for care and cleaning and you will be golden! 2 thumbs up; more if I had them!


StarStarStarStarStar  —    (Patient since Mon Aug 08 00:00:00 MDT 2016)

Was a bit confused about the appointment time as I had been told 3:30 PM. I arrived early to find that appointment was at 4:00 PM, 3:30 was stated as giving time to submit paperwork if not done online which I had. Not a big issue other than I left work earlier than needed to. All worked out fine but just might want to be a bit more clear on the appointment time for new patients.


StarStarStarStarStar Over all great experience ... —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

Over all great experience


StarStarStarStarStar Dr. Sitters is a warm, friendly, caring and extremely talented oral surgeon. Everyone on his staff... —    (Patient since Mon Jun 13 00:00:00 MDT 2016)

Dr. Sitters is a warm, friendly, caring and extremely talented and highly educated oral surgeon. Everyone on his staff is exceptional. I highly recommend Spring Klein Oral & Maxillofacial Surgery.


Reply

Our Team truly appreciates your support. It was our pleasure to help! Let us know if there's anything else we may do for you! Thank you very much for these kind words, we are so very pleased to hear we made your visit comfortable throughout the entire process!!!! Have a wonderful weekend!!!

StarStarStarStarStar In a word professional! —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

In a word professional!


StarStarStarStarStar In a word professional! —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

In a word professional!


StarStarStarStarStar I was super scared to get my wisdom tooth removed, but the doctor and his staff make an amazing... —    (Patient since Mon Mar 14 00:00:00 MDT 2016)

I was super scared to get my wisdom tooth removed, but the doctor and his staff make an amazing team! They definitely made me feel at ease about the whole procedure. Very awesome service!!


StarStarStarStarStar I was afraid at first of getting all of my wisdom teeth pulled plus one but Dr —    (Patient since Mon Mar 28 00:00:00 MDT 2016)

I was afraid at first of getting all of my wisdom teeth pulled plus one but Dr. Sitters made it as comfortable as possible for me. The staff was friendly and willing to help every time I came by or called. I would recommend Klein Oral Surgery to anyone!!


StarStarStarStarStar Everything was awesome! Shortly after checking in, I was called by the front desk agent to proceed... —    (Patient since Mon Mar 21 00:00:00 MDT 2016)

Everything was awesome! Shortly after checking in, I was called by the front desk agent to proceed through my appointment process. Everyone was very nice and genuine!


StarStarStarStarStar My dad! —    (Patient since Thu Feb 11 00:00:00 MST 2016)

Thank you for taking such great care of my dad. He is a senior citizen with many health issues and you not only monitored him very carefully but you friendly caring attitudes gave him great support and saw him through!


StarStarStarStarStar Spring Klein Oral —    (Patient since Thu Mar 03 00:00:00 MST 2016)

I had a wonderful experience. I would certainly recommended to anyone. The employees were professional but also made me feel completely taken care of. No complaints.


StarStarStarStarStar Friendly staff! Would grow-back wisdom teeth and go visit them again! —    (Patient since Tue Dec 01 00:00:00 MST 2015)

Friendly staff! Would grow-back wisdom teeth and go visit them again!


StarStarStarStarStar Fractured tooth extraction  —    (Patient since Mon Feb 22 00:00:00 MST 2016)

Very friendly staff. Dr Sitters explained everything that was to take place. The doctor even found a shadow on my x-ray that I needed to follow up with my personal doctor. Would Highly recommend Dr Sitters and his staff.


Reply

Word-of-mouth is important and as the highest form of appreciation; Thank you Mr. Moore for your very thoughtful words, it was our pleasure to have helped and you as the happy patient is appreciation enough!! Have a wonderful day!!!

StarStarStarStarStar Could not ask for a better Oral Surgeon. Total happy with his work and his employees. Thank you Dr —    (Patient since Tue May 19 00:00:00 MDT 2015)

Could not ask for a better Oral Surgeon. Total happy with his work and his employees. Thank you Dr. Sitters.


StarStarStarStarStar I love Dr. Sitters!! —    (Patient since Tue Dec 23 00:00:00 MST 2014)

Very caring, very informative, very professional..


StarStarStarStarStar We walked in to make an appt. for a consultation —    (Patient since Mon Feb 08 00:00:00 MST 2016)

We walked in to make an appt. for a consultation. There was a cancellation so we were given the option to see Dr. Sitters within the hour. All the staff were attentive, thorough and efficient. Dr. Sitters even walked over to our dentist to look at X rays! Walked away with a recommended treatment plan and an excellent first impression for this practice.


StarStarStarStarStar The staff and Doctor were awesome and the DR Sitter even called me later that afternoon to check... —    (Patient since Thu Feb 26 00:00:00 MST 2015)

The staff and Doctor were awesome and the DR Sitter even called me later that afternoon to check on my status.


StarStarStarStarStar The first visit  —    (Patient since Tue Feb 02 00:00:00 MST 2016)

The first visit was great. Thanks!


StarStarStarStarStar One of the easiest dental encounters ever, everyone knows job, nice and make you feel comfortable. —    (Patient since Thu Aug 27 00:00:00 MDT 2015)

One of the easiest dental encounters ever, everyone knows job, nice and make you feel comfortable.


StarStarStarStarStar Everyone took great care of me. I was well informed and in no pain. Dr —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

Everyone took great care of me. I was well informed and in no pain. Dr. Sitters himself called to check on me latter that evening.


StarStarStarStarStar I was referred  —    (Patient since Tue Dec 29 00:00:00 MST 2015)

I was referred to have my wisdom tooth removed. The pain was excruciating, however Dr. Sitter and his staff were very pleasant and took very good care of me. My recovery was quick due to the great service provided to me! Thanks again Marcus B.


StarStarStarStarStar Communication is very weak. I'm told I'll be called back and as yet I haven't been —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

Communication is very weak. I'm told I'll be called back and as yet I haven't been. I've had to do the calling.


StarStarStarStarStar Dr. Sitters and staff are extremely professional and courteous —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

Dr. Sitters and staff are extremely professional and courteous. They have never failed to take care of me and my last visit was exceptional. I thank Dr. Sitters and his staff for their expertise in handling my surgeries.


StarStarStarStarStar They were able to work around my work and change appointments always with a smile.  —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

They were able to work around my work and change appointments always with a smile.


StarStarStarStarStar My teeth surgery appointment —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

Dr. Sitter and his staff are the greatest. I worked for 29 years for Dr. Mardaga and I never in all that time met a nicer group and Doctor that worked on my teeth and I am not just saying that because my daughter works for Dr. Sitter, I always say what I feel without any others opions. GOD bless this office.


StarStarStarStarStar Great team with a friendly atmostphere im not a needle person but that took care to accomodate my... —    (Patient since Mon Nov 30 00:00:00 MST 2015)

Great team with a friendly atmostphere im not a needle person but that took care to accomodate my personal issues. I have already recommended my best friend to your facilities.


StarStarStarStarStar Great Dentist —    (Patient since Mon Jun 01 00:00:00 MDT 2015)

I would recommend this practice to everyone


StarStarStarStarStar Great service —    (Patient since Wed Nov 11 00:00:00 MST 2015)

I had been putting off having my wisdom teeth removed for several years. I finally made a consultation appointment and I'm glad I did. The next week I was scheduled for surgery. I was only slightly nervous but the staff was very helpful with my questions and concerns. It's the day after and I don't even feel like I just had my teeth removed.


StarStarStarStarStar Went there concerned of outcome —    (Patient since Mon Sep 21 00:00:00 MDT 2015)

Went there concerned of outcome. Had molar extracted under local(my choice) I was made to feel comfortable and felt no pain!


StarStarStarStarStar The people are very nice,helpful, answered all questions —    (Patient since Tue Sep 29 00:00:00 MDT 2015)

The people are very nice,helpful, answered all questions


StarStarStarStarStar The people are very nice,helpful, answered all questions —    (Patient since Tue Sep 29 00:00:00 MDT 2015)

The people are very nice,helpful, answered all questions


StarStarStarStarStar I feel that this has got to be one of the best experiences that I have had, when it comes to... —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

I feel that this has got to be one of the best experiences that I have had, when it comes to health care. Everyone was great and put me at ease!! If I ever need any other medical procedure to be done in the future, I will not go anywhere else to have it done... OUTSTANDING JOB!!!


StarStarStarStarStar good experience —    (Patient since Wed Aug 12 00:00:00 MDT 2015)

everyone on DR. SITTERS team made me feel very comfortable


StarStarStarStarStar Dr. Sitters et al were very professional —    (Patient since Tue Sep 01 00:00:00 MDT 2015)

Dr. Sitters et al were very professional


StarStarStarStarStar Everything was more than I expected.  —    (Patient since Tue Aug 11 00:00:00 MDT 2015)

Everything was more than I expected.


StarStarStarStarStar Dr sitters was very friendly and informative  —    (Patient since Wed Aug 12 00:00:00 MDT 2015)

Dr sitters was very friendly and informative


StarStarStarStarNo Star They are the nicest people. —    (Patient since Wed May 06 00:00:00 MDT 2015)

They are the nicest people.


StarStarStarStarStar Dr. Sitter & his staff are wonderful. —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

Dr. Sitter & his staff are wonderful.


StarStarStarStarStar Warm and welcoming service! —    (Patient since Mon Jul 27 00:00:00 MDT 2015)

Everybody is extremely warm and welcoming! Dr. Sitters and the team's kindness cannot be surpassed, which takes the edge off tooth extraction! Keep it up! I'm thoroughly pleased with the service and care I received.


StarStarStarStarStar Amazing! —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

Everyone is so friendly, especially to my 7 year old who has to come with me to my appointments! Dr. Sitters explains everything and is so kind. I was so nervous about my procedure but I was quickly put at ease and it was virtually painless! I would recommend him to everyone I know.


StarStarNo StarNo StarNo Star I was not informed of a consulting fee —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

1. I was not informed of a consulting fee. 2. I was referred and under the assumption that my tooth was being pulled. not told until almost finished with Dr. Sitters. 3. quoted a price for a panoramic x-ray which I agreed to because of the price. Charged the correct amount and then told I was going to have to pay the difference when I spoke to the lady about the prices for my second visit to have my tooth pulled. I just walked out after that. the girl quoting prices thought that "I'm sorry about that was going to be enough when telling me about having to pay the difference. Not good business to quote something and then tell someone they have to pay more after it is done. why should anyone believe any quote given, even if it is on paper. Integrity issues at this business


Reply

Please accept my sincere apology on behalf of our company. I am very sorry to learn that your experience with one of our representative’s was less than adequate. She should have handled the situation differently and transferred you to someone with more authority. We take full responsibility for the situation and understand. In this regard, we failed. Please be assured that this type of situation will never happen again. We have put new procedures in place as of today that will ensure that any customer, who wants to speak about insurance or fees with someone more senior, for any reason, will be transferred immediately. It's very important to us that our customers have access to anyone within the company, all the way up to senior management. I regret that we provided you with bad service and a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our patients and understand how important it is to offer exceptional service. I would like to thank you for bringing this to our attention. It will help us improve our operations and services. If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact me personally by phone, email, or in person. Sincerely, Jackie

StarStarStarStarStar I had an amazing experience and loved the staff friendliness! They had refreshments and made me... —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

I had an amazing experience and loved the staff friendliness! They had refreshments and made me feel very comfortable. The Doctor was very thorough and took his time.


StarStarStarStarStar Very through. Plenty of time taken two explain my choices. Very comfortable being a patient. —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

Very through. Plenty of time taken two explain my choices. Very comfortable being a patient.


StarStarStarStarStar The staff made me feel very welcome and I found Dr —    (Patient since Tue Jul 28 00:00:00 MDT 2015)

The staff made me feel very welcome and I found Dr. Sitters to be very down home, accommodating, honest and direct with my real needs, and not accept a solution that was better for the dental facilty than it was for the patient. That impressed me very much. I will be coming back in September, and feel very comfortable and confident in my decision.


StarStarStarStarStar Everyone was very professional and nice! —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

Everyone was very professional and nice!


StarStarStarStarStar Excellent.  —    (Patient since Wed Apr 15 00:00:00 MDT 2015)

Dr. Sitters is wonderful! He explains everything in detail and is just great. The minute I walk in the door I am greeted with a smile and caring reception. As I am called back the same reception, a caring young lady that is sweet and kind. Overall, my experience has been phenomenal. Thanks for caring.


StarStarStarStarStar Absolutely fabulous! The staff went above and beyond to help me. LOVE this group —    (Patient since Tue Aug 04 00:00:00 MDT 2015)

Absolutely fabulous! The staff went above and beyond to help me. LOVE this group. Will definitely be back. I don't completely understand the surgical procedure that was done to me - pictures & diagrams would help as I am very visual. But I was also not feeling well and just wanted it to go away. That is what you did. Thank you so much. LOVE you!


StarStarStarStarStar Excellent from start to final exam. Top notch service and care! —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

Excellent from start to final exam. Top notch service and care!


StarStarStarStarStar I was very impressed by the services I received —    (Patient since Wed Jul 22 00:00:00 MDT 2015)

I was very impressed by the services I received. The staff was very friendly and I felt very comfortable. Dr. Sitters listened to me and was very thorough in explaining what needed to be done.


StarStarStarStarStar Incredible service and result —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

Can't say enough about the wonderful people, great service and professional, caring and responsibility of Dr. M Sitters! I feel quite fortunate that my dentist recommended you to do my oral surgery and am very grateful for job you did and resulting healing I am completing. I am very impressed with your whole operation beginning with your easy to use, informative and educational website. I loved the ease of filling in customer info prior to my visit eliminating the need to do it when I first visited your office. Suffice to say Dr. Michael Sitters is a wonderful surgeon with a totally professional yet very personal dental practice that anyone needing your help owes it to themselves to use your services!


StarStarStarStarStar Dr —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

Dr. Sitter, I have personal connection with your office, my grand-daughter works for you and she describes you as a very carrying doctor, and she is right. I would & will refer you to my friends, regardless of my grand-daughter working for you. You yourself made me feel comfortable and at ease. You, I will refer to any one that I know that needs dental work. Thank you for the concern you and your staff have shown me on my visits.


StarStarStarStarStar Incredibly friendly and helpful. Will refer others. —    (Patient since Wed Jun 10 00:00:00 MDT 2015)

Incredibly friendly and helpful. Will refer others.


StarStarStarStarStar My experience with Dr. Sitters and his team was WAY better than I had expected —    (Patient since Tue May 05 00:00:00 MDT 2015)

My experience with Dr. Sitters and his team was WAY better than I had expected. I went in with sooo much pain and anxiety. I was extremely nervous. The sweet girls in his office took great care of me. They were so comforting. Dr. Sitters bedside manner was the best I've ever had…He is compassionate and understanding, and very thorough in explaining things. Thank you Dr. Sitters and Team! I hope I never have major tooth issues again, but if I do, I will definitely be back to see y'all!


StarStarStarStarStar Comforting Care —    (Patient since Wed May 20 00:00:00 MDT 2015)

While meeting with Dr. Sitter I received a lot of detailed information about the status of my tooth, gums and bone structure. He explained the problem to me in a way that I could understand and then went through the treatment plan that he thought was best for me. He answered all of my questions. His staff then met with me to schedule my next appointment and thoroughly explained what I should expect.


StarStarStarStarStar One word 'Awesome!' —    (Patient since Thu May 14 00:00:00 MDT 2015)

Everyone was awesome and if I could I would send everyone there! I love the customer service! Way to go and please keep it up. Definitely will come back.


StarStarStarStarStar I love the staff they are so friendly.  —    (Patient since Tue May 19 00:00:00 MDT 2015)

I love the staff they are so friendly. The Dr. Sitters is very knowledgable and took his time explaining everything to me.


StarStarStarStarNo Star The only real negative was the length of time past the appointment time prior to seeing the Dr —    (Patient since Thu May 21 00:00:00 MDT 2015)

The only real negative was the length of time past the appointment time prior to seeing the Dr


StarStarStarStarStar Dr.Michael Sitters and his staff are awesome, very professional, helpful in so many ways.Dr —    (Patient since Tue May 19 00:00:00 MDT 2015)

Dr.Michael Sitters and his staff are awesome, very professional, helpful in so many ways.Dr.Michael allow me to thank you from the bottom of my heart,you are God sent.More power to you and to your wonderful staff.God bless you always. -- Jose


StarStarStarStarStar The girls in the office made me feel very welcome and cared about everything  —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

The girls in the office were very friendly and helpful. They showed they really cared about me as a patient and my husband who was waiting for me. Dr. Sitters was very easy to talk to and he listened to me and explained everything to me.


StarStarStarStarStar I had excellent care from an extremely professional team..thanks to dr —    (Patient since Tue Feb 10 00:00:00 MST 2015)

I had excellent care from an extremely professional team..thanks to dr. sitters and to everyone there that made my surgery go so well..TEN STARS to everyone!!!!


StarStarStarStarStar I am a big baby when it comes to the Dentist and I was made very comfortable and taken very good... —    (Patient since Tue May 12 00:00:00 MDT 2015)

I am a big baby when it comes to the Dentist and I was made very comfortable and taken very good care of. I thank all of them in the office they were all so great.


StarStarStarStarStar Best dental experience I have yet to have. —    (Patient since Mon Feb 09 00:00:00 MST 2015)

Best dental experience I have yet to have.


StarStarStarStarStar Very beautiful office and great staff! —    (Patient since Tue May 05 00:00:00 MDT 2015)

Very beautiful office and great staff!


StarStarStarStarStar I was highly impressed with everything —    (Patient since Thu Apr 09 00:00:00 MDT 2015)

I was highly impressed with everything. I have had a horrible fear of going to the Oral Surgeon, this was the beast dental experience I have ever had. The whole team was great.


StarStarStarStarStar I have NEVER been to an office where 100% of the staff was so friendly, polite, compassionate, etc —    (Patient since Mon Apr 06 00:00:00 MDT 2015)

I have NEVER been to an office where 100% of the staff was so friendly, polite, compassionate, etc. When there was an issue with my presciption, your office went OVER AND ABOVE and personally drove my presription to my pharmacy!! Simply amazing!


StarStarStarStarStar Dr. Sitters and his staff are exceptionally professional while being personal at the same time —    (Patient since Wed Jan 14 00:00:00 MST 2015)

Dr. Sitters and his staff are exceptionally professional while being personal at the same time. He is the first dentist I've been to that when he numbs an area in your mouth, my lips and tongue didn't "swell up" and stay numb for several hours! The numbness is only where he intends to work. Great Dentist and Staff and very reasonable regarding cost.


StarStarStarStarStar I have to say the staff was very friendly, and the doctor was very knowledgeable. —    (Patient since Thu Apr 02 00:00:00 MDT 2015)

I have to say the staff was very friendly, and the doctor was very knowledgeable.


StarStarStarStarStar I had a wonderful experience. The team was great and the procedure went just fine —    (Patient since Wed Apr 01 00:00:00 MDT 2015)

I had a wonderful experience. The team was great and the procedure went just fine. I would definitely recommend to individuals looking for a Dentist.


StarStarStarStarStar Dr. Sitters and his staff are amazing —    (Patient since Tue Mar 17 00:00:00 MDT 2015)

Dr. Sitters and his staff are amazing. The are very professional and care about the individual person and treat them accordingly. They all take the time to put you at ease and help you understand all that is involved in the whole treatment plan. They are also wonderful about answering any questions you may have. Thank you Dr. Sitters and you amazingly wonderful staff For the quality of your work, professionalism, skill, and compassion. Eric.


StarStarStarStarStar Very nervous but with the friendly, knowledgeable, and helpful staff it helped me to decide what... —    (Patient since Thu Mar 12 00:00:00 MDT 2015)

Very nervous but with the friendly, knowledgeable, and helpful staff it helped me to decide what to do with two of my teeth in question. Thanks


StarStarStarStarStar The staff were very friendly and efficient they have excellent customer service and answered... —    (Patient since Tue Dec 30 00:00:00 MST 2014)

The staff were very friendly and efficient they have excellent customer service and answered questions. I was impressed that they called me after the surgery to make sure I was ok. It was impressive that even the doctor himself called to check on me which is rare for this day in age. I would recommend them to friends.


StarStarStarStarStar I wrote a more detailed review on Google —    (Patient since Thu Feb 12 00:00:00 MST 2015)

I wrote a more detailed review on Google. I absolutely loved this place! Warm and friendly atmosphere. Dr. Sitters is the best! I waited a little past my appointment to be taken back, but that was my fault because I was a few minutes behind. When I got there, there weren't any bad attitudes about me being a few minutes behind; and, I'm glad because that would have made me feel a little tense. Jamie was awesome!


StarStarStarStarStar Dr. Sitters is a great person who does the right thing.  —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

Dr. Sitters is a great person who does the right thing.


StarStarStarStarStar I have really enjoyed coming to you. I have had no problems and all of you worked with me —    (Patient since Thu Dec 04 00:00:00 MST 2014)

I have really enjoyed coming to you. I have had no problems and all of you worked with me. Thank you so much.


StarStarStarStarStar Great dental experience all around —    (Patient since Mon Nov 10 00:00:00 MST 2014)

Great dental experience all around


StarStarStarStarStar Great Doctor. Excellent Service. Professional Nurses and Assistants  —    (Patient since Wed Feb 04 00:00:00 MST 2015)

Great Doctor. Excellent Service. Professional Nurses and Assistants . Jamie is one of the most friendly and professional Receptionist I have ever met. I definitely recommend Dr. Sitter and his team.


StarStarStarStarStar Nice Dr. W/an awesome Receptionists, Ex-ray Dental Ass. Images was futuristic & highly appreciated —    (Patient since Wed Mar 04 00:00:00 MST 2015)

Awesome Dr., Receptionists, Ex-ray Dental Assistant. Images was futuristic & highly needed/appreciated. Looking forward to a follow up of my current images.


StarStarStarStarStar Excellent Service! —    (Patient since Mon Mar 09 00:00:00 MDT 2015)

Dr. Sitters was very good. Had a pleasant experience with him and his staff. Procedure went smoothly and recovery isn't as bad as i thought! Very Happy with the whole experience! Would highly recommend Dr. Sitters and his Team!


StarStarStarStarStar Pre-treatment, treatment and post treatment were all friendly, pleasant and very professional —    (Patient since Tue Feb 10 00:00:00 MST 2015)

Pre-treatment, treatment and post treatment were all friendly, pleasant and very professional. The surgery is spotlessly clean and fully equipped for all types of treatment. The staff are all very welcoming and understanding and Dr Sitters was perfect in his explanation of the procedures and in the execution of the treatment. The highest mark by far goes to the post- treatment care, with Dr Sitters making a personal call later that day to check on my condition and progress. I would recommend Spring-Klein to anyone who requires a first class treatment in a first class surgery with first class people looking after you.


StarStarStarStarStar Everyone in the office is freindly and very caring. It is the Nordstrom of dental offices. —    (Patient since Tue Oct 21 00:00:00 MDT 2014)

Everyone in the office is freindly and very caring. It is the Nordstrom of dental offices.


StarStarStarStarStar I was so nervous about the procedure and when it was all over it was painless —    (Patient since Mon Feb 16 00:00:00 MST 2015)

I was so nervous about the procedure and when it was all over it was painless. The staff was so welcoming and wonderful.


StarStarStarStarStar Customer service went above and beyond the call of duty —    (Patient since Tue Feb 10 00:00:00 MST 2015)

So many smiles made me feel like a part of the family.


StarStarStarStarStar Best treatment —    (Patient since Wed Jan 21 00:00:00 MST 2015)

Best treatment I have encountered in a long time at a dentist visit.


StarStarStarStarStar Very nice and professional office staff. Dr. Sitter's was a patient and caring dentist.  —    (Patient since Wed Nov 26 00:00:00 MST 2014)

Very nice and professional office staff. Dr. Sitter's was a patient and caring dentist.


StarStarStarStarStar Dr.Sitters and staff are excellent. —    (Patient since Wed Jan 14 00:00:00 MST 2015)

Dr.Sitters and staff are excellent.


StarStarStarStarStar Dr. Sitters is very good at his work , and I highly recommend his services to anyone.  —    (Patient since Thu Jan 08 00:00:00 MST 2015)

Dr. Sitters is very good at his work , and I highly recommend his services to anyone Bobby Stem.


StarStarStarStarStar Excellent! —    (Patient since Thu Jan 15 00:00:00 MST 2015)

I came into Dr. Sitters' office in a panic. I had a major tooth abscess that my dentist found that needed to be pulled fast. The entire staff definitely put me at ease. My entire visit, surgery, and treatment went great. Will definitely recommend to friends and family as I was in great hands. Very happy!


StarStarStarStarStar This was my first time here doing a consultation and everyone treated me great. —    (Patient since Mon Jan 19 00:00:00 MST 2015)

This was my first time here doing a consultation and everyone treated me great.


StarStarStarStarStar Exceptional Customer Service & Professionalism. —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

Exceptional Customer Service & Professionalism.


StarStarStarStarStar I give you a five star rating. —    (Patient since Tue Dec 23 00:00:00 MST 2014)

I give you a five star rating.


StarStarStarStarStar The best Oral Surgeon I have been too and the office staff is very helpful. —    (Patient since Thu Dec 04 00:00:00 MST 2014)

The best Oral Surgeon I have been too and the office staff is very helpful.


StarStarStarStarStar I was received  —    (Patient since Tue Dec 02 00:00:00 MST 2014)

I was received at your office very professionly, and was very clear in explaning what he thought needed to be done


StarStarStarStarStar I found the service good  —    (Patient since Thu Aug 07 00:00:00 MDT 2014)

I found the service good WILL RETURN WHEN NEED


StarStarStarStarStar My visit with Dr.Michael Sitters was over the top...He took so much time.. —    (Patient since Tue Nov 25 00:00:00 MST 2014)

My visit with Dr.Michael Sitters was over the top...He took so much time...he made me feel like he only had one patient me...Not to mention...a real diagnosis of a very serous problem he found...Thank you very much...I left his office a very happy person...


StarStarStarStarStar Hands down the best experience ! We loved the staff , nurses and Dr Breaker  —    (Patient since Fri Oct 31 00:00:00 MDT 2014)

Hands down the best experience ! We loved the staff , nurses and Dr Breaker . They were great with my daughter who was having all 4 wisdom teeth removed . She had little swelling and says the pain is very manageable ! I highly recommend Dr Breaker .


StarStarStarStarStar Everyone in the office made me so comfortable and relaxed about the procedure —    (Patient since Tue Oct 21 00:00:00 MDT 2014)

Everyone in the office made me so comfortable and relaxed about the procedure. I was not nervous at all, I felt I was in very good hands. I felt Dr. Sitter was very clear about everything that could occur with the procedure. Knowledge


Reply

Mrs. Gomes, Thank you, it is always a pleasure to have you in our office. We would like to express our heartfelt thanks for the time that you spent writing about your appreciation with our office. It is our pleasure and we are always here. Call us anytime :) Again, thank you so much for your enthusiastic participation to review our office. -Spring-Klein Oral & Maxillofacial Surgery Family -Jackie

StarStarStarStarStar Amazing staff and doctor.  —    (Patient since Tue Oct 28 00:00:00 MDT 2014)

My overall experience with you all has been amazing! You treated me with respect upon entering the office. My surgery went amazing and even when I called in pain you had me come in and fixed everything. I appreciate you all very much!


Reply

Word-of-mouth is important and as the highest form of appreciation; I would like to sincerely thank you for the time that you spent writing this appreciate review. It is our pleasure and we are always here and eager to help. Again, thanks so much for your enthusiastic participation to review. -Spring-Klein Oral & Maxillofacial Surgery Family -Jackie

StarStarStarStarStar Excellent bedside manner, true caring of the patient. They go above and beyond the call of duty. —    (Patient since Thu Oct 30 00:00:00 MDT 2014)

Excellent bedside manner, true caring of the patient. They go above and beyond the call of duty.


Reply

Ms. Boomer, We are delighted to receive your note, and was especially pleased to read your kind words about our family here @ Spring-Klein Oral Surgery. It warms our hearts to know you feel at home with us. We too enjoyed getting to know you better. -Spring-Klein Oral Surgery Team -Jackie

StarStarStarStarStar Thanks —    (Patient since Mon Oct 20 00:00:00 MDT 2014)

The staff is very knowledgeable and answered all my questions prior to surgery! I felt safe and at ease. Post surgery I got a person phone call from my dr to check up on me and give me advise on feeling better! Thank you!


Reply

I would like to take this opportunity to express my heartfelt thanks for the time that you spent writing your appreciation to our office. It is our pleasure and we are always here and eager to help. Call us anytime :) Again, thank you so much for your enthusiastic participation to review our office. -Spring-Klein Oral & Maxillofacial Surgery Family -Jackie