Wilken Family Eye Care

Drs. Bret and Stephanie Wilken

Star Star Star Star Star 1204 Reviews

<<

Reviews

StarStarStarStarStar Excellent care and service! —    (Patient since Tue Jul 23 00:00:00 MDT 2019)

Dr. Brett is always so easy to talk to. He listens, asks questions and provides effective solutions. I trust Wilken Family Eye Care to provide the best care for my eyes. Thank you!


StarStarStarStarStar Great family trip to the eye doctor!  —    (Patient since Thu Apr 18 00:00:00 MDT 2024)

The staff is sweet and the Doctor was very kind. He was great with my 7 and 10 year old who have never been to the eye doctor before. All around wonderful experience.


StarStarStarStarStar Very pleased! —    (Patient since Fri Apr 15 00:00:00 MDT 2022)

Another good checkup. Dr. Brett is very thorough and answered all my questions. My wife and I both enjoy their business.


StarStarStarStarStar Great customer service  —    (Patient since Thu Apr 11 00:00:00 MDT 2024)

Great customer service


StarStarStarStarStar Very friendly, professional, and knowledgeable ... —    (Patient since Tue Apr 16 00:00:00 MDT 2024)

Very friendly, professional, and knowledgeable staff. My appointment was at 12:45, and after I checked in I think I only waited a minute to be seen. The whole process was very quick! Dr. Wilken was very helpful in helping me understand what I need and don’t need.


StarStarStarStarStar Very Professional Opera —    (Patient since Mon Apr 03 00:00:00 MDT 2023)

Very Professional Operation


StarStarStarStarStar Wonderful folks —    (Patient since Wed Dec 27 00:00:00 MST 2023)

I felt they really cared for me.


StarStarStarStarStar Friendly and very personable. Pleasant experie... —    (Patient since Tue Mar 17 00:00:00 MDT 2020)

Friendly and very personable. Pleasant experience throughout the complete process; from beginning to end. Dr. Vickers was very open and friendly. Provided recommendations with an interactive touch. Thank yo


StarStarStarStarStar Everyone was friendly & very helpful. LT reall... —    (Patient since Mon Jul 07 00:00:00 MDT 2014)

Everyone was friendly & very helpful. LT really gave good feedback when picking out my glasses.


StarStarStarStarStar Quick and easy appointment. —    (Patient since Thu Aug 22 00:00:00 MDT 2019)

Quick and easy appointment.


StarStarStarStarStar They are the best around. —    (Patient since Wed Aug 30 00:00:00 MDT 2017)

They are the best around.


StarStarStarStarStar I always enjoy coming here. Wonderful staff, te... —    (Patient since Mon Oct 22 00:00:00 MDT 2018)

I always enjoy coming here. Wonderful staff, terrific service, warm and calm atmosphere. A nice break from my day. - Dave Williams


StarStarStarStarStar I have been coming to this office for several y... —    (Patient since Fri Oct 30 00:00:00 MDT 2015)

I have been coming to this office for several years, always a great experience! Very easy to make appointments and very little wait time when you arrive.


StarStarStarStarStar Wonderful staff —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

Wonderful staff. Dr. Stephanie is very knowledgeable and personable.


StarStarStarStarStar Facilities and doctor experience were great as ... —    (Patient since Fri Sep 21 00:00:00 MDT 2007)

Facilities and doctor experience were great as always.


StarStarStarStarStar Dr. Stephanie Wilkens is very kind and informat... —    (Patient since Wed Mar 09 00:00:00 MST 2016)

Dr. Stephanie Wilkens is very kind and informative. I truly like that she actually listens to all my concerns. The staff is wonderful! I enjoyed speaking with Long, who was extremely helpful in helping me choose my frames. Visiting with him was pleasant!


StarStarStarStarStar Love the Wilken Family!  —    (Patient since Wed Mar 09 00:00:00 MST 2022)

Love the Wilken Family! Always friendly -- always helpful! Appreciate the service I receive.


StarStarStarStarStar Great examination. Always look forward to seein... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Great examination. Always look forward to seeing you. Very professional eye information.


StarStarStarStarStar Wilken Family Eye Care are great! —    (Patient since Tue Nov 24 00:00:00 MST 2015)

Wilken Family Eye Care are great. They are nice and professional. They also take the time to talk to you about your eyes and exam and answer any questions you have. I highly recommend them.


StarStarStarStarStar Always very friendly and explains everything ve... —    (Patient since Wed Dec 01 00:00:00 MST 2010)

Always very friendly and explains everything very easily


StarStarStarStarStar Friendly and professional. I was treated with ... —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Friendly and professional. I was treated with care and respect.


StarStarStarStarStar Happy customers! —    (Patient since Thu Nov 07 00:00:00 MST 2019)

Our family has been with Wilken Family Eye Care for 5 years. The doctors and staff are AMAZING! My daughters are very shy, but when they visit Dr. Vickers they become very chatty. He is great with kids! We love him very much. He is very thorough during the exam. He explains everything in detail. He sets a safe and comfortable environment for the kids and even the adults. I highly recommend Wilkens Family Eye Care to anyone looking for an optometrist and wanting to feel like they are part of a family.


StarStarStarStarStar You have earned a life time patient —    (Patient since Thu Jul 08 00:00:00 MDT 2021)

I have been coming here for 4 years now and every time it is a pleasure. I look forward to seeing you again next year! Thank you again for treating all of your patients with such great care!


StarStarStarStarStar Dr Brett and Dr Stephanie both provide high qua... —    (Patient since Wed Dec 27 00:00:00 MST 2006)

Dr Brett and Dr Stephanie both provide high quality, centered care. Highly recommended.


StarStarStarStarStar I was very pleased with my eye appointment. Ev... —    (Patient since Wed Feb 07 00:00:00 MST 2024)

I was very pleased with my eye appointment. Everyone was very professional and nice.


StarStarStarStarStar  —    (Patient since Wed Feb 07 00:00:00 MST 2024)

Mr.Vickers & staff were very friendly & helpful. The ladies at the front desk helped me decide which frames looked the best on me! Lol


StarStarStarStarStar Great location and staff —    (Patient since Thu Feb 01 00:00:00 MST 2024)

Absolutely enjoyed my first visit. The staff was very nice and welcoming and Dr. Vickers is a genius (insider).


StarStarStarStarStar Dr. Stephanie always does a great job! I'm alwa... —    (Patient since Wed Jul 23 00:00:00 MDT 2008)

Dr. Stephanie always does a great job! I'm always happy to see her.


StarStarStarStarStar Thank you! :) —    (Patient since Wed Jan 17 00:00:00 MST 2024)

Thank you very much for your service. Very happy with everything you provided for me. Friendly staff and patient with me. I highly recommend!


StarStarStarStarStar Everyone is professional. —    (Patient since Mon Oct 31 00:00:00 MDT 2022)

Everyone is professional and wants to help make sure you are completely satisfied. Dr. Stephanie Wilken is very thorough and answered all my questions with good suggestions.


StarStarStarStarStar Always been so good to see Dr. Brett with his c... —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

Always been so good to see Dr. Brett with his commendable service & his staff. Was quick and accurate guidance you will get . Never ever disappointed! Thank you for your service.


StarStarStarStarStar Best place to get vision care ever! —    (Patient since Mon Feb 18 00:00:00 MST 2013)

I trust this office completely with my vision.


StarStarStarStarStar Always enjoy coming here. “Nice and knowledgeab... —    (Patient since Mon Oct 22 00:00:00 MDT 2018)

Always enjoy coming here. “Nice and knowledgeable’ is tough to beat!


StarStarStarStarStar Dr. Stephanie and her staff was amazing and tho... —    (Patient since Tue Jan 23 00:00:00 MST 2024)

Dr. Stephanie and her staff was amazing and thorough about the vision exam. She explained everything nicely and get me few eye drop to test before I buy any.


StarStarStarStarStar As a new parent, Dr. Wilken took a good amount ... —    (Patient since Thu Jan 11 00:00:00 MST 2024)

As a new parent, Dr. Wilken took a good amount of time with me as I’m difficult to fit for contact lenses. I was very pleased with him. The office staff is very nice as well.


StarStarStarStarStar Extremely friendly and all around a goos experi... —    (Patient since Wed Jan 03 00:00:00 MST 2024)

Extremely friendly and all-around a good experience.


StarStarStarStarStar Brad F.  —    (Patient since Thu Oct 27 00:00:00 MDT 2022)

Excellent from beginning to end. Easy to make an appointment, good reminders, friendly check in staff, wonderful technician, and thorough exam by Dr. Vickers. I'm older and have had issues misdiagnosed by several ophthalmologists. While I still see specialists, Dr. Vickers provides me the confidence that nothing is being missed. Thank you!


StarStarStarStarStar Great customer service and excellent profession... —    (Patient since Thu May 22 00:00:00 MDT 2008)

Great customer service and excellent professional eye care. Thank you Dr Stephanie.


StarStarStarStarStar Always friendly and helpful. The staff is grea... —    (Patient since Tue May 10 00:00:00 MDT 2022)

Always friendly and helpful. The staff is great and Dr Wilken is thorough and spends plenty of time answering questions. Never rushed. Highly recommend.


StarStarStarStarStar They do a great job explaining each test and pr... —    (Patient since Wed Apr 30 00:00:00 MDT 2008)

They do a great job explaining each test and procedure.


StarStarStarStarStar First time patient.  —    (Patient since Wed Dec 27 00:00:00 MST 2023)

First time to visit. Great experience. I was right on time for appointment. Waited 4 minutes in lobby before taken in to start my exam.


StarStarStarStarStar It was a wonderful experience. I was pleased w... —    (Patient since Wed Dec 27 00:00:00 MST 2023)

It was a wonderful experience. I was pleased with the doctor and the staff. I would strongly recommend your office to anyone.


StarNo StarNo StarNo StarNo Star Too much hassle - poor experience —    (Patient since Fri Apr 25 00:00:00 MDT 2014)

I've been a patient for ~12 years and will find a new location next year because it's such a hassle. 1.) Appt was at 10 am, got there 10 mins early as asked and the office wasn't open yet. The front desk wanted me to fill out new patient form (paper or online). I'm happy to confirm my info or give my ID, but not OK to ask for everything every time. I'll find new office next year to not deal with the hassle. One exception is David. In 12 years I rarely see the same Dr, and the front desk and techs are always different, but the David is the one person who's always there. Appreciate him and will miss his expertise.


StarStarStarStarStar Friendly and caring service. —    (Patient since Thu Dec 08 00:00:00 MST 2022)

Friendly and caring service.


StarStarStarStarStar From the moment I walked in.. —    (Patient since Thu Dec 14 00:00:00 MST 2023)

From the moment I walked into the eye center and exited after I was done was an outstanding experience!


StarStarStarStarStar Very professional and painless —    (Patient since Tue Dec 12 00:00:00 MST 2023)

Very professional and painless


StarStarStarStarStar The staff was Great !!! Everyone was a smiling ... —    (Patient since Thu Apr 30 00:00:00 MDT 2020)

The staff was Great !!! Everyone was a smiling face which made my visit a Great experience.


StarStarStarStarStar Highly recommend this eye care.  —    (Patient since Wed Mar 04 00:00:00 MST 2020)

Highly recommend this eye care.


StarStarStarStarStar Great visit as always! Thank you! —    (Patient since Mon Apr 16 00:00:00 MDT 2007)

Great visit as always! Thank you!


StarStarStarStarStar Annual Eye Exam —    (Patient since Tue Feb 26 00:00:00 MST 2013)

I recently had my annual eye exam on 11/30/2023 and I couldn't be more delighted with the level of care and expertise provided. From the moment I walked in, the staff was welcoming, and acknowledged me. The Wilkin Family appear to use advanced diagnostic equipment that I hadn't encountered in the past. I felt as if I was receiving the most accurate and comprehensive eye care.


StarStarStarStarStar TRULY EXCEPTIONAL IN EVERY ASPECT! —    (Patient since Wed Nov 29 00:00:00 MST 2023)

Excellent care!! From start (setting appointment) to finish (getting glasses), the process was super smooth and professional. When I got there, the receptionists greeted me with smiles all around and checked me in quickly. The lady who did the testing, Lala, was very helpful and took great care throughout the entire testing process. Dr. Vickers was extremely nice, explained everything in depth, and made sure I understood options. He was a wealth of knowledge and experience. Next was the optician who was outstanding. Discussed options and did not try to upsell or sell me something I did not need as I have experienced elsewhere. He did a great job as well. Overall a truly professional and impressive experience. I highly recommend Wilken Family Eye Care.


StarStarStarStarStar Always friendly and wonderful staff as well as ... —    (Patient since Fri Jul 17 00:00:00 MDT 2015)

Always friendly and wonderful staff as well as doctors. Very efficient, but spends the time necessary to answer any and all of your questions!


StarStarStarStarStar Dr Stephanie —    (Patient since Thu Jan 04 00:00:00 MST 2007)

Dr Stephanie took great care of me. I was on a time limit as had to go to work in the afternoon and she got everything taken care of so I was not late for work.


StarStarStarStarStar I always receive great care, from front desk st... —    (Patient since Wed Nov 28 00:00:00 MST 2012)

I always receive great care, from front desk staff, Dr. Wilken and the team who fits me with my glasses. Well done Wilken team!


StarStarStarStarStar It was a very pleasant experience! ... —    (Patient since Thu Oct 26 00:00:00 MDT 2023)

It was a very pleasant experience! I have a family member who works there so I expected her to be lovely as always and she was but it wasn't just her who had a wonderful attitude. Everyone who assisted me was very kind and helpful. They did the everything they could to give me the best experience and best set of corrective lenses for my eyes! I would definitely recommend!


StarStarStarStarStar Always very friendly, great staff, and excellen... —    (Patient since Tue Nov 30 00:00:00 MST 2021)

Always very friendly, great staff, and excellent eye care!!!


StarStarStarStarStar Very friendly, no sales pressure. Very pleasant... —    (Patient since Wed Nov 08 00:00:00 MST 2023)

Very friendly, no sales pressure. Very pleasant experience.


StarStarStarStarStar Leatherneck vision check-up —    (Patient since Wed Nov 08 00:00:00 MST 2023)

I was extremely satisfied with exam and consult; it was very thorough and precise using great technology I had not seen before. Everyone was very nice, and they made me feel very comfortable.


StarStarStarStarStar Great experience as always! —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Great experience as always!


StarStarStarStarStar Amazing staff. Always make my annual visit a pl... —    (Patient since Fri Nov 22 00:00:00 MST 2013)

Amazing staff. Always make my annual visit a pleasure.


StarStarStarStarStar The personnel are professional and courteous. ... —    (Patient since Thu Feb 06 00:00:00 MST 2014)

The personnel are professional and courteous. The testing procedure is thorough. The doctors always answers any questions I may have.


StarStarStarStarStar Dr Vickers is the BEST!!!The entire staff and ... —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Dr Vickers is the BEST!!! The entire staff and other doctors are also AMAZING!!!


StarStarStarStarStar Staff is always very friendly and helpful.  —    (Patient since Tue Nov 16 00:00:00 MST 2021)

Staff is always very friendly and helpful.


StarStarStarStarStar Services I received, —    (Patient since Tue Oct 03 00:00:00 MDT 2023)

A very professional and competent eye exam. Very happy with the services I received. And also with the glasses I purchased. I will definitely be back when the time comes ..


StarStarStarStarStar Great people and great customer serviceTotally... —    (Patient since Tue Aug 23 00:00:00 MDT 2022)

Great people and great customer service Totally deserve a 5 star in my opinion , my gratitude to the staff and Doctor.


StarStarStarStarStar Bret Wilken is positive, smart and an asset to ... —    (Patient since Mon Jun 18 00:00:00 MDT 2012)

Bret Wilken is positive, smart and an asset to the community of Coppell, TX.


StarStarStarStarStar Always a pleasant experience. Thanks for doing ... —    (Patient since Wed Oct 31 00:00:00 MDT 2007)

Always a pleasant experience. Thanks for doing what you do!


StarStarStarStarStar The doctor and the staff were amazing, they are... —    (Patient since Fri Jul 14 00:00:00 MDT 2023)

The doctor and the staff were amazing, they are so nice and so helpful.


StarStarStarStarStar  —    (Patient since Tue Aug 09 00:00:00 MDT 2022)

Excellent service. The staff are very friendly.


StarStarStarStarStar Always nice always willing to answer questions ... —    (Patient since Mon Sep 23 00:00:00 MDT 2019)

Always nice always willing to answer questions about my eyes or glasses. Really appreciate the emails or notifications they send out telling what's going on with the business.


StarStarStarStarStar Had a thorough exam and didn't feel rushed. Wi... —    (Patient since Tue Apr 20 00:00:00 MDT 2010)

Had a thorough exam and didn't feel rushed. Will recommend Wilken.


StarStarStarStarStar Dr Stephanie —    (Patient since Thu Jan 04 00:00:00 MST 2007)

Dr Stephanie was wonderful as usual.


StarStarStarStarStar Wilken Family Eye Care is truly a pleasure to w... —    (Patient since Tue May 17 00:00:00 MDT 2022)

Wilken Family Eye Care is truly a pleasure to work with, the doctors are very attentive, explain everything in good detail, and are always putting the patient first. the optometrist is also very helpful and goes over all options, they truly are a pleasure to go see each year.


StarStarStarStarNo Star All staff is always helpful and informative. Dr... —    (Patient since Mon Aug 06 00:00:00 MDT 2007)

All staff is always helpful and informative. Dr. Brett is great.


StarStarStarStarStar Great service as always.  —    (Patient since Mon Jul 24 00:00:00 MDT 2017)

Great service as always. Top notch in suggesting the best options for me and also which frames look good and which type of lenses would work best for me.


StarStarStarStarStar Me —    (Patient since Tue May 19 00:00:00 MDT 2015)

Everyone kind and exam was very thorough.


StarStarStarStarStar Thanks a lot for providing us with an appointme... —    (Patient since Fri Oct 11 00:00:00 MDT 2019)

Thanks a lot for providing us with an appointment on short notice. Dr. Bret was wonderful as always. The optician made the experience of ordering contacts a breeze. Friendly & professional staff. Thanks a lot


StarStarStarStarStar The staff is supportive and knowledgeable. Dr. ... —    (Patient since Thu Nov 15 00:00:00 MST 2012)

The staff is supportive and knowledgeable. Dr. Wilkens is thorough and takes the time to review and explain things to me.


StarStarStarStarStar Doctor Bret - Excellent as always. Been with hi... —    (Patient since Mon Apr 14 00:00:00 MDT 2008)

Doctor Bret - Excellent as always. Been with him for 10 years


StarStarStarStarStar I love doing business with you. You are very pr... —    (Patient since Wed Aug 25 00:00:00 MDT 2021)

I love doing business with you. You are very professional and attend to my needs. Gina-you’re the best!! Thank you!!


StarStarStarStarStar Wilken Eye Care - Dr Bret —    (Patient since Wed Jul 14 00:00:00 MDT 2021)

The whole office is very nice and helpful. Dr Bret is great. Spends time with you and is not in a hurry.He explains the answers to your questions and is very nice. Good selection of frames - David and Long are great opticians! Highly recommend this office for vision care.


StarStarStarStarStar Great place to go. They are always friendly and... —    (Patient since Wed Aug 07 00:00:00 MDT 2019)

Great place to go. They are always friendly and welcoming. Doctor is very informative and explains things in a way that you can understand the anatomy of the eye.


StarStarStarStarStar Thanks for restoring my vision! —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

Customer Service at Wilken Family Eye Care is exceptional! I recently went in for my annual eye exam and am so excited to report that my vision has been restored! I did not realize how much my prescription had changed until Dr. Wilken suggested multifocal contact lenses. I LOVE not having to rely on reading glasses to see. My contacts allow me to see everything so clearly. The entire team at the office worked with me to ensure that I felt confident inserting and removing the lenses. I am so grateful for the care I receive at Wilken Family Eye Care!


StarStarStarStarStar Dr S. Wilkins - professional, courteous and exa... —    (Patient since Wed Mar 31 00:00:00 MDT 2010)

Dr S. Wilkins - professional, courteous and exam was fast/easy. Office staff also friendly and professional and keeps everyone informed! Love this Wilken Family Eye Care!


StarStarStarStarStar Superb eye care . I’m so glad to be a patient h... —    (Patient since Fri Aug 07 00:00:00 MDT 2020)

Superb eye care . I’m so glad to be a patient here. Dr Brett Wilken is so knowledgeable and kind. Entire staff is always wonderful!!


StarStarStarStarStar Show Dr Vikas for the first time and was really... —    (Patient since Fri Sep 26 00:00:00 MDT 2014)

Show Dr Vikas for the first time and was really pleased. He is just as thorough as Dr Brett Wilken.


StarStarStarStarStar Everyone is friendly and professional.  —    (Patient since Wed Jul 27 00:00:00 MDT 2022)

Everyone is friendly and professional.


StarStarStarStarStar Thank you for squeezing me in to take care of m... —    (Patient since Wed Feb 03 00:00:00 MST 2010)

Thank you for squeezing me in to take care of my infected eye.


StarStarStarStarStar It was great the people were nice as always it’... —    (Patient since Thu Feb 01 00:00:00 MST 2018)

It was great the people were nice as always it’s a great eye doctor place! 10/10 would definitely recommend


StarStarStarStarStar Thank you  —    (Patient since Thu Nov 17 00:00:00 MST 2016)

Nicely done. We always enjoy the visit. Can't wait to do business again! 😁 By, Henry Arevalo


StarStarStarStarStar Great Staff —    (Patient since Thu Jul 06 00:00:00 MDT 2023)

The office was great with getting me in at the last moment. I was in Dallas visiting family and had an eye issue that warranted a visit to the optometrist. Everyone was great and I felt heard and in safe hands.


StarStarStarStarStar BEST place in DFW area. My years of getting an ... —    (Patient since Tue Jun 06 00:00:00 MDT 2023)

BEST place in DFW area. My years of getting an eye exams and purchasing glasses, I have never found a more caring and supportive team as I have found in Wilken Family Eye Care team. You never feel rushed and the support is endless. Thank you for helping me get see without readers.


StarStarStarStarStar Awesome Care!  —    (Patient since Wed Feb 21 00:00:00 MST 2007)

Awesome staff. Always has updated frame styles. The doctors take an interest in our eye care. Very personable and makes you feel like family.


StarStarStarStarStar The staff is so kind and friendly and knowledge... —    (Patient since Wed Jun 18 00:00:00 MDT 2008)

The staff is so kind and friendly and knowledgeable!!! They take such good care of me and it is just a joy going to see them! Dr. Stephanie is a sweetheart and just so pleasant to be around!!!!


StarStarStarStarStar Dr. Vickers is amazing along with the whole sta... —    (Patient since Wed Jun 21 00:00:00 MDT 2023)

Dr. Vickers is amazing along with the whole staff!


StarStarStarStarStar Awesome experience. I’ve been going to Wilken f... —    (Patient since Mon Feb 20 00:00:00 MST 2012)

Awesome experience. I’ve been going to Wilken for over 10 years now, and they have always taken care of me.


StarStarStarStarStar Professional and caring eye care. The doctors a... —    (Patient since Mon Dec 05 00:00:00 MST 2016)

Professional and caring eye care. The doctors and staff are remarkable.


StarStarStarStarStar When I had a concern, they saw me same day even... —    (Patient since Tue Nov 08 00:00:00 MST 2022)

When I had a concern, they saw me same day even though I had no appointment and spent time explaining exactly what my issue was and assured me my eye was okay.


StarStarStarStarStar Awesome practice! Efficient and friendly. —    (Patient since Wed Jul 23 00:00:00 MDT 2008)

Awesome practice! Efficient and friendly.


StarStarStarStarStar Exceptional staff and service. I finally found ... —    (Patient since Tue Jan 19 00:00:00 MST 2021)

Exceptional staff and service. I finally found an eye doctor that has taken care of my needs. Thank you so much!


StarStarStarStarStar Five stars. Very kind doctor and staff. —    (Patient since Mon May 22 00:00:00 MDT 2023)

Five stars. Very kind doctor and staff.


StarStarStarStarStar Been going here for years! They have always bee... —    (Patient since Tue May 29 00:00:00 MDT 2007)

Been going here for years! They have always been wonderful and informative. They truly give every one the time to ask questions and get the best out the appointment.


StarStarStarStarStar Highly professional; knowledgeable; takes the t... —    (Patient since Tue Sep 27 00:00:00 MDT 2011)

Highly professional; knowledgeable; takes the time to focus on your needs and issues. Front desk, techs, doctors all 100%.


StarStarStarStarStar Very courteous and professional office from the... —    (Patient since Thu Sep 12 00:00:00 MDT 2019)

Very courteous and professional office from the front desk all the way to Dr. Wilken.


StarStarStarStarStar My exam was a great experience from beginning t... —    (Patient since Thu May 11 00:00:00 MDT 2023)

My exam was a great experience from beginning to end. The office is comfortable & well designed, the selection of frames & options are abundant, & the staff is amazing! Every person I had contact with was friendly, knowledgeable & made me feel right at home. These folks care about their patients more than their bottom line & it shows!


StarStarStarStarStar This was my first time ever seeing an eye docto... —    (Patient since Tue May 09 00:00:00 MDT 2023)

This was my first time ever seeing an eye doctor. I called for an appointment and I got in within 5 days. The front office lady was awesome. The Doctor was very knowledgeable. The gentleman that help me with my glasses was awesome. Great experience.


StarStarStarStarStar We've been coming to WFEC for years —    (Patient since Tue Sep 20 00:00:00 MDT 2011)

We've been coming to WFEC for years and wouldn't think of going anyplace else. Even when my company changed vision insurance and our exam wasn't covered, we still chose WFEC.


StarStarStarStarStar Over 20 years and still love! —    (Patient since Thu Jan 18 00:00:00 MST 2007)

So appreciate the Drs Wilken and the almost 20 years of quality service! We moved from coppell but still drive to the Wilkens for eye care! 100% recommend!


StarStarStarStarStar Staff so very nice and helpful.  —    (Patient since Mon Sep 27 00:00:00 MDT 2010)

Staff so very nice and helpful.


StarStarStarStarStar Dr Wilken is amazing. He correctly measured for... —    (Patient since Mon May 02 00:00:00 MDT 2022)

Dr Wilken is amazing. He correctly measured for my glasses each time.


StarStarStarStarStar  —    (Patient since Thu Jul 20 00:00:00 MDT 2017)

Dr. Wilken always goes above and beyond for his patients!


StarStarStarStarStar Good, easy & informative appoin —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

Good, easy & informative appointment


StarStarStarStarStar Wilken Family Eye Care has always treated me wi... —    (Patient since Thu Jan 12 00:00:00 MST 2012)

Wilken Family Eye Care has always treated me with proffessionalism and respect. I will keep going back.


StarStarStarStarStar The best eye doctor I ever had  —    (Patient since Tue Mar 22 00:00:00 MDT 2022)

The best eye doctor I ever had


StarStarStarStarStar Great service and Team! I know them many years ... —    (Patient since Mon Apr 09 00:00:00 MDT 2012)

Great service and Team! I know them many years and they are always on the top patients service!👍


StarStarStarStarStar Everyone in the office was great and very profe... —    (Patient since Fri Apr 21 00:00:00 MDT 2023)

Everyone in the office was great and very professional!! Dr Brett Wilken was very attentive to my needs and easy to talk with.


StarStarStarStarStar Seeing Dr.Bret since we moved to DFW in 2015, h... —    (Patient since Fri Apr 21 00:00:00 MDT 2017)

Seeing Dr.Bret since we moved to DFW in 2015, he is always through and spends time explaining findings. Office is clean, beautifully decorated and staff are welcoming.


StarStarStarStarStar  —    (Patient since Mon Aug 13 00:00:00 MDT 2007)

Dr Bret and Dr Stephanie always make my visits very pleasurable. Their office is aways so clean and a they have a great staff.


StarStarStarStarStar A very professional experience —    (Patient since Wed Apr 12 00:00:00 MDT 2023)

A very professional experience. From setting my appointment to my eye exam, everyone is professional and nice. The administrators made me feel welcome and the Doctor was professional and explained everything in easy to understand terminology. The best Doctor experience, ever.


StarStarStarStarStar Staff and doctor have always been extremely pol... —    (Patient since Thu Jan 10 00:00:00 MST 2013)

Staff and doctor have always been extremely polite and helpful. My entire family uses this clinic. Highly recommended.


StarStarStarStarStar Wilken —    (Patient since Mon Oct 22 00:00:00 MDT 2018)

Professional and courteous experience. Very friendly and knowledgable staff.


StarStarStarStarStar Terrific place, always takes care of me! —    (Patient since Fri Apr 15 00:00:00 MDT 2022)

Terrific place, always takes care of me!


StarStarStarStarStar New Family —    (Patient since Fri Apr 07 00:00:00 MDT 2023)

I made 1 phone call to the Wilken center as a new/urgent patient; in under 30 minutes from dialing to driving I was in the chair with Dr. Wilken. Every single person I encountered treated me as if I had been a patient my entire life! Each one engaging with me in personality, care and comfort they made me know that while I was a new patient today, I am family from now on!


StarStarStarStarStar Bret & Stephanie are the ultimate professionals... —    (Patient since Mon Nov 16 00:00:00 MST 2009)

Bret & Stephanie are the ultimate professionals. They up to date on all the latest information and products to help ensure you get the best care possible. The office staff is warm & welcoming. I'd highly recommend this office to anyone, including family & friends.


StarStarStarStarStar Dr. Bret is very helpful to answer any question... —    (Patient since Thu Apr 26 00:00:00 MDT 2007)

Dr. Bret is very helpful to answer any questions you have. He checks your eyes for any and all problems you have. He is a great doctor and I would recommend it to anyone. Great checkup.


StarStarStarStarStar It was a very good experience, after not having... —    (Patient since Mon Apr 03 00:00:00 MDT 2023)

It was a very good experience, after not having my eyes checked for 5 years. Everyone was very professional and I felt like my health was their first concern.


StarStarStarStarStar  —    (Patient since Thu Mar 30 00:00:00 MDT 2023)

Pleasant staff and ambiance. Very professional service, from both "the back of the house" and "the front of the house." My prior optometrist in Flower Mound was okay but his sales staff was too aggressive for my liking. Wilken checks all the boxes. I plan to be a patient here as long as they will take me.


StarStarStarStarStar Have been seeing Dr Brett for 15 yrs or so. Tha... —    (Patient since Tue Oct 23 00:00:00 MDT 2007)

Have been seeing Dr Brett for 15 yrs or so. That should say a lot about how I feel going to his practice. Easy to talk to. Explains things really well


StarStarStarStarStar Great service, very professional. I am very sa... —    (Patient since Fri Dec 27 00:00:00 MST 2019)

Great service, very professional. I am very satisfied with all aspects of my visit.


StarStarStarStarStar Excellent Professional Care —    (Patient since Wed Mar 29 00:00:00 MDT 2023)

After not getting check-ups for some years, I was concerned about how it would go. From the receptionist to Dr. Vickers all was handled professionally and kindly.


StarStarStarStarStar Excellent care and service —    (Patient since Mon Dec 14 00:00:00 MST 2015)

I always have a positive experience. Dr Brett is so detail oriented, I know I’ve had a very thorough eye exam each time I see him. I feel this practice provides excellent care and service.


StarStarStarStarStar GREAT EYE CARE!! —    (Patient since Wed Sep 23 00:00:00 MDT 2015)

We have used Wilken for several years and have always had Great care.


StarStarStarStarStar Repeat Patients for over 5 years! —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

Both Doctors are great!! They are caring and spend time to explain all facets of your eye health. Being Diabetic this is very important to me.


StarStarStarStarStar Great service and thorough evaluation of my eye... —    (Patient since Mon Mar 08 00:00:00 MST 2021)

Great service and thorough evaluation of my eyes.


StarStarStarStarStar Great atmosphereFriendly staffVickers is awes... —    (Patient since Wed Mar 08 00:00:00 MST 2023)

Great atmosphere Friendly staff Vickers is awesome Loved him


StarStarStarStarStar Dr. Wilken and his team deliver excellent custo... —    (Patient since Thu Mar 02 00:00:00 MST 2023)

Dr. Wilken and his team deliver excellent customer service and adequate time to new patients. Thank you, Team Wilken!


StarStarStarStarStar Dr Wilken is always thorough  —    (Patient since Tue Oct 28 00:00:00 MDT 2014)

Dr Wilken is always thorough and explains everything well. He takes time to go over all concerns. He truly cares for his patients.


StarStarStarStarStar Best place to get vision care ever! —    (Patient since Mon Feb 18 00:00:00 MST 2013)

Dr Wilken and his staff are really great. I moved away and tried a local Dr but it just wasn't the same. It's worth the drive to go see Dr Wilken.


StarStarStarStarStar Friendly staff and I was treated with kindness ... —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Friendly staff and I was treated with kindness and respect. Appointment went quickly but not rushed.


StarStarStarStarStar Fantastic experience for myself and my family. ... —    (Patient since Fri Feb 24 00:00:00 MST 2023)

Fantastic experience for myself and my family. Highly recommend.


StarStarStarStarStar Dr Wilkes was professional and caring, especial... —    (Patient since Mon Oct 12 00:00:00 MDT 2015)

Dr Wilkes was professional and caring, especially towards our 8-yr old son. She explains everything in detail and provides options for continued eye care. The staff is amazing and courteous. We enjoy coming to get our eyes examined at this facility, which is 45 minutes from our residence.


StarStarStarStarStar My husband & I have been going to Wilken Family... —    (Patient since Wed Jul 11 00:00:00 MDT 2007)

My husband & I have been going to Wilken Family Eye care for years. Highly recommend!


StarStarStarStarNo Star Good service friendly employees and doctors are... —    (Patient since Wed Feb 15 00:00:00 MST 2017)

Good service friendly employees and doctors are good going for five years nice office nice environments


StarStarStarStarStar Always a comfortable visit —    (Patient since Thu Mar 05 00:00:00 MST 2009)

Always a comfortable visit


StarStarStarStarStar Our family are long time patients of Dr Brett a... —    (Patient since Wed Dec 27 00:00:00 MST 2006)

Our family are long time patients of Dr Brett and Dr Stephanie. Wouldn’t consider going to another provider as long as they are practicing.


StarStarStarStarStar Complete and thorough eye care with a friendly ... —    (Patient since Mon Apr 13 00:00:00 MDT 2009)

Complete and thorough eye care with a friendly staff and doctors. Informative and easy understandable explanations.


StarStarStarStarStar Great Place —    (Patient since Wed Aug 24 00:00:00 MDT 2016)

Very good Dr office. Highly recommend


StarStarStarStarStar Need new glasses —    (Patient since Fri Aug 31 00:00:00 MDT 2018)

Great service. Friendly and very helpful.


StarStarStarStarStar I received a very professional and thorough eye... —    (Patient since Tue Jan 17 00:00:00 MST 2023)

I received a very professional and thorough eye exam and was very pleased with the wide range of choices I had to pick from for my frames. The frames I picked were definitely within my budget.


StarStarStarStarStar Highly recommend  —    (Patient since Fri Jan 13 00:00:00 MST 2023)

Awesome place, friendly staff. I have found my Dr for my eyes. Dr Bret was very thorough and knowledgeable. He made me feel very comfortable while answering every question I had. They have definitely found a lifelong patient.


StarStarStarStarStar Wilken Family Eye Care- Love them all! 💖 —    (Patient since Thu Nov 07 00:00:00 MST 2019)

My daughter's saw Dr. Vickers. We love Dr. Vickers. He was great with my daughters. He made them feel comfortable during their exam and after. He made sure they felt like their voice was being heard. That meant a lot to them. He made them laugh. I would definitely recommend Wilken Family Eye Care to anyone one looking for an optometrist with knowledge, compassion, and treats you like your one of the family. All of the doctors are amazing!


StarStarStarStarStar Outstanding Patient Service —    (Patient since Tue Nov 01 00:00:00 MDT 2016)

Dr. Wilken and his staff are terrific. Appointments always go smoothly and follow up is excellent.


StarStarStarStarStar Professional and personal eye exam by Dr Bret W... —    (Patient since Thu Jan 05 00:00:00 MST 2023)

Professional and personal eye exam by Dr Bret Wilken. Honest assessment of what he saw with my glaucoma and specific treatment.


StarStarStarStarStar we love this place! —    (Patient since Wed Jan 04 00:00:00 MST 2023)

we love the visit everyone was so nice the doctor really amazing and professional everyone question he answer so nice and explain everything good definitely will be coming every time for our glasses!


StarStarStarStarStar Love the place, staff and the doc.  —    (Patient since Thu Aug 04 00:00:00 MDT 2016)

Love the place, staff and the doc. Very good at explaining and clarifying the questions or concerns.


StarStarStarStarStar The very bes vision center ever  —    (Patient since Fri Nov 08 00:00:00 MST 2019)

The very best vision center ever


StarStarStarStarStar Great service and customer friendly. —    (Patient since Thu May 26 00:00:00 MDT 2005)

Great service and customer friendly.


StarStarStarStarStar Dr. Stephanie is great! She takes her time maki... —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

Dr. Stephanie is great! She takes her time making sure everything is ok! Highly recommend Dr. Stephanie Wilken for you eye care needs!


StarStarStarStarStar  —    (Patient since Fri Aug 07 00:00:00 MDT 2020)

Dr Brett Wilken is exceptional. Very knowledgeable , kind, and caring. Everyone in the office is extremely kind. I would highly recommend!!!


StarStarStarStarStar Been going for years and have always had a plea... —    (Patient since Tue Aug 26 00:00:00 MDT 2008)

Been going for years and have always had a pleasant visit. Never had any issues and would recommend.


StarStarStarStarStar Very courteous and professional —    (Patient since Thu Dec 08 00:00:00 MST 2022)

Dr. Vickers, Elizabeth, and the young lady that helped me pick out frames were awesome! Thanks to the entire staff for a wonderful experience.


StarStarStarStarStar Thankful for such great and kind doctors! —    (Patient since Tue Mar 05 00:00:00 MST 2019)

Thankful for such great and kind doctors!


StarStarStarStarStar Family Favorite! —    (Patient since Thu Jun 20 00:00:00 MDT 2019)

Our family have been patients of the Wilkins for years! Their practice has always provided outstanding care and services.


StarStarStarStarStar Truly cared about solving a problem —    (Patient since Wed May 02 00:00:00 MDT 2012)

I appreciate the amount of time Dr. Stephanie took in really finding out what the issues were after the 6 surgeries on my left eye, and SOLVING what others couldn't. I feel like, while my vision is not 100% fixed (no one will do that), she found the perfect mix to improve BOTH eyes. I also appreciate how she and her staff took what seemed to be a worthless insurance policy, and give me good news about coverage. Thanks Y'all!


StarStarStarStarStar The office looks great, the staff is friendly, ... —    (Patient since Fri Sep 24 00:00:00 MDT 2021)

The office looks great, the staff is friendly, the equipment is top notch, and the drs are very patient and accommodating with your questions. The selection of eye ware is very nice. Great work by the team and it shows.


StarStarStarStarStar I love this staff, their kindness and attention... —    (Patient since Wed Nov 10 00:00:00 MST 2010)

I love this staff, their kindness and attention to detail at every level!


StarStarStarStarStar This office runs like a well oiled machine. I ... —    (Patient since Wed Sep 29 00:00:00 MDT 2021)

This office runs like a well oiled machine. I love it. I know that I will get in on time for my appointment. They get you in quickly and get to work immediately. I appreciate this so much. They are courteous, knowledgeable and the place is spotless. Dr. Stephanie has the best personality and explains any and all questions in an easy to digest manner. Paying out upon check out is seamless. If all doctor offices ran this way, I wouldn't put off going.


StarStarStarStarStar Top notch. Top of the line equipment. Great e... —    (Patient since Wed Nov 03 00:00:00 MDT 2010)

Top notch. Top of the line equipment. Great explanation of results.


StarStarStarStarStar Great service. Everyone is so nice and they ta... —    (Patient since Wed Dec 31 00:00:00 MST 2014)

Great service. Everyone is so nice and they taker great care of each person.


StarStarStarStarStar Everything about the Wilken experience is aweso... —    (Patient since Thu Sep 24 00:00:00 MDT 2015)

Everything about the Wilken experience is awesome! Friendly staff and doctors you can trust. Highly recommend Wilken Family Eye Care!


StarStarStarStarStar Enjoyable experience visiting Wilken Family Eye... —    (Patient since Mon Nov 07 00:00:00 MST 2022)

Enjoyable experience visiting Wilken Family Eye Care. The staff were friendly and always ready to help. The facility has all the latest equipment, inventory and everything was very clean. Dr. Wilken provided excellent care and answer all of our questions thoroughly.


StarStarStarStarStar Very friendly atmosphere. —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

Very friendly atmosphere & Professional.


StarStarStarStarStar Amazing team who is always compassionate & extr... —    (Patient since Tue Oct 06 00:00:00 MDT 2020)

Amazing team who is always compassionate & extremely helpful!


StarStarStarStarStar I too recommend Dr. Vickers! —    (Patient since Thu Oct 27 00:00:00 MDT 2022)

Dr. Vickers easily explained difficult issues in plain language, taking time to make sure I understood. I suffered several recent conditions impacting my vision in each eye differently, so getting the prescription correct was not easy feat. He had come highly recommended and I am thrilled with the results!


StarStarStarStarStar Simply put - Dr. Vickers & Staff are the BEST! —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Simply put - Dr. Vickers & Staff are the BEST!


StarStarStarStarStar Wonderful experience. My son was nervous and Dr... —    (Patient since Tue Oct 18 00:00:00 MDT 2022)

Wonderful experience. My son was nervous and Dr. Stephanie did an amazing job explaining everything to him and making him feel comfortable. Seriously, the sweetest thing to watch.


StarStarStarStarStar Love  —    (Patient since Mon Dec 09 00:00:00 MST 2019)

Great experience always with Dr Bret. Dr Bret takes the time to talk and explain to you. I have never felt rushed through any appointments. Shaema


StarStarStarStarStar I really love the care and long term outlook fo... —    (Patient since Fri Jul 27 00:00:00 MDT 2007)

I really love the care and long term outlook for my vision needs.


StarStarStarStarStar Professional and caring —    (Patient since Mon Sep 22 00:00:00 MDT 2008)

Professional and caring describes Wilken Family Eye Clinic. I am glad that I found them 10 ears ago.


StarStarStarStarStar Dr Bret is the absolute best Eye Doctor!!! —    (Patient since Fri Oct 02 00:00:00 MDT 2020)

Dr Bret is the best I could ask for in an eye doctor. As the daughter in law of an awesome and amazing eye surgeon, Dr Bret gives his best when it comes to giving eye care for me and my family. Love Dr Bret and his precious family and the entire staff/ team and their precious families!!!


StarStarStarStarStar Wilken Family Eye Care is very professional in ... —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Wilken Family Eye Care is very professional in every way! All of the staff are very knowledgeable and do a great job! I see Dr. Montgomery Vickers and all I can say is he is the BEST! I have 100% confidence in him and trust his judgement completely! Thanks so much for all you do for me! Randy Jones


StarStarStarStarStar Excellent customer service from the moment you ... —    (Patient since Fri Mar 28 00:00:00 MDT 2014)

Excellent customer service from the moment you walk in the door. Very kind and friendly staff. Dr. Bret Wilken always takes whatever time a patient needs to make sure all your questions are addressed. I’ve never felt rushed.


StarStarStarStarStar Staff were super friendly and helpful to get th... —    (Patient since Mon Sep 19 00:00:00 MDT 2022)

Staff were super friendly and helpful to get the most from our vision insurance. Much appreciated ;)


StarStarStarStarStar Wilken Family Eye Care was professional and Fri... —    (Patient since Tue May 04 00:00:00 MDT 2021)

Wilken Family Eye Care was professional and Friendly. The appointments are timely and cleanliness is one the the things that’s at the top of their list.


StarStarStarStarStar Great people...they took the time to explain ev... —    (Patient since Fri Jan 15 00:00:00 MST 2016)

Great people...they took the time to explain everything. Thank you


StarStarStarStarStar We love WIlken Family Eyecare!! Excellent Care. —    (Patient since Mon Feb 26 00:00:00 MST 2007)

We have been with Wilken Family Eyecare for almost 20 years and have always been treated with excellence. Bret and Stephanie Wilken are the greatest and their entire staff rocks!!!


StarStarStarStarStar Excellent service, thank you! —    (Patient since Wed Aug 24 00:00:00 MDT 2022)

Excellent service, thank you!


StarStarStarStarStar Fast and friendly! —    (Patient since Wed May 15 00:00:00 MDT 2019)

Every single person at Wilken is amazing! Appointments are on time and fast. Def my fave doc appointment!


StarStarStarStarStar Epic Eye Care —    (Patient since Fri Dec 01 00:00:00 MST 2017)

I appreciate Dr Wilken and staff tremendously - he has been my eye doctor for several years. Every question that I ask he answers thoughtfully and thoroughly - he explains in simple terms and as much detail as I want. The staff are friendly and courteous, just as they have been in the past. I highly recommend Wilken Family Eye Care.


StarStarStarStarStar Great Practice! ❤️ —    (Patient since Fri Jul 11 00:00:00 MDT 2008)

Wilken Family Eye Care has been taking care of my whole family for many years now. I’m so grateful when one of us are having an issue they work to get us in. This week I somehow scratched my cornea and was having some real vision issues. They worked to get me in so I could get started on treatment. The next morning I was having a lot of pain in the eye and they were able to get me in and get my eye taken care of. Amazing staff who are always friendly and greet me by name. Thank you Dr. Bret and Dr. Stephanie for always taking such great care of me and my family! We so appreciate you!


StarStarStarStarStar We have been going to Wilken Family Eye Care an... —    (Patient since Mon Sep 24 00:00:00 MDT 2012)

We have been going to Wilken Family Eye Care and have been extremely happy with the care and service from the staff.


StarStarStarStarStar Always a great experience using Wilken Family E... —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

Always a great experience using Wilken Family Eyecare. Dr. Vickers and entire staff are excellent. Highly recommend


StarStarStarStarStar Dr Stephanie —    (Patient since Thu Jan 04 00:00:00 MST 2007)

Dr Stephanie is great as she always is. So thankful to have a competent eye doctor in my hometown, Coppell,


StarStarStarStarStar Great Place! —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

Dr. Stephanie is fantastic! She is personable and thorough. She is definitely the best eye doctor I have ever had.


StarStarStarStarStar I had THE MOST AMAZING first visit with Dr. Wil... —    (Patient since Tue Aug 02 00:00:00 MDT 2022)

I had THE MOST AMAZING first visit with Dr. Wilken!! Entire staff was wonderful, had super positive vibes and office/appointment ran really smooth with zero wait time!!! Wonderful experience … THANK YOU!!!


StarStarStarStarStar Dr. Bret Wilken is an amazing optometrist, he t... —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

Dr. Bret Wilken is an amazing optometrist, he takes his time, patiently answers questions and is so precise in his findings. Highly recommend!!!


StarStarStarStarStar Love the staff and service of Wilken Family Eye... —    (Patient since Fri Nov 09 00:00:00 MST 2012)

Love the staff and service of Wilken Family Eye Care. Dr. Vickers really is so personable and makes the experience so comfortable.


StarStarStarStarStar Dr. Wilken always takes time to listen —    (Patient since Wed Dec 30 00:00:00 MST 2015)

Dr. Wilken always takes time to listen and explain any concerns you might have regarding your vision. I never feel rushed, and he always has a sincere concern for all his patients. All my family vision needs are covered by Dr. Wilken. His staff are always nice and caring. I definitely recommend Dr. Wilken to all friends and family.


StarStarStarStarStar It was a very good visit and pleased with the e... —    (Patient since Tue Mar 08 00:00:00 MST 2022)

It was a very good visit and pleased with the experience.


StarStarStarStarStar Always a great experience, top of the line equi... —    (Patient since Wed May 06 00:00:00 MDT 2015)

Always a great experience, top of the line equipped and alway fell welcoming.


StarStarStarStarStar Excellent service as soon as you enter the buil... —    (Patient since Fri Jun 19 00:00:00 MDT 2015)

Excellent service as soon as you enter the building....always a pleasure seeing Dr. Wilken as he is so easy to visit with or ask questions of.


StarStarStarStarStar Doctor is very patient and knowledgeable. —    (Patient since Tue Nov 20 00:00:00 MST 2012)

Doctor is very patient and knowledgeable.


StarStarStarStarStar  —    (Patient since Mon Jun 20 00:00:00 MDT 2022)

Dr. Wilken great! Gina was very helpful patient and knowledgeable.


StarStarStarStarStar We've been going to Dr. Bret for years and won'... —    (Patient since Mon Oct 05 00:00:00 MDT 2009)

We've been going to Dr. Bret for years and won't go to anyone else. We've even moved from the Dallas area and still drive just to see him. A great place for your eye care and eye glasses!


StarStarStarStarStar Extremely happy 😃  —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

I am very happy that I tried contacts again. My experience when I first tried them back in 2018 , didn’t go so well. So I thought I would never wear them again. However, on my recent visit, Dr. Mrs. Wilkens, introduced me to a daily pair, that was amazing on the second pair I tried. It feels good to be able to transition from eye glasses to contacts. I am very pleased with my care at Wilkens Eye Clinic.


StarStarStarStarStar Wilken Family Eye Care is Highly Recommended —    (Patient since Fri Dec 14 00:00:00 MST 2007)

My family have been served by Drs. Bret and Stephanie Wilken for over ten years now. We have lived in Coppell for over 30 years. We consider ourselves blessed to live in Coppell which is a wonderful community because of people like Drs. Wilken and their staff. We highly recommend Wilken Family Eye Care. If you care about your eyesight, see them: They Care.


StarStarStarStarStar Had the pleasure of having Dr. Vickers check my... —    (Patient since Wed Feb 10 00:00:00 MST 2016)

Had the pleasure of having Dr. Vickers check my eyes. He was awesome! Very informative and helpful. Plus they got me an appt asap! Thank you!


StarStarStarStarStar A very thorough and professional eye exam with ... —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

A very thorough and professional eye exam with great engagement from the optometrist and it continued with good assistance choosing new frames and ordering lenses.


StarStarStarStarStar Outstanding service and a very friendly and pro... —    (Patient since Mon Nov 04 00:00:00 MST 2019)

Outstanding service and a very friendly and professional office.


StarStarStarStarStar Best Eyes Deserve Best Eye Doctor.  —    (Patient since Mon Nov 18 00:00:00 MST 2013)

Great Staff, Great Doctors and Great People make for awesome Service!!!!


StarStarStarStarStar I've been going to Wilken for the past 7 years,... —    (Patient since Mon Jun 06 00:00:00 MDT 2022)

I've been going to Wilken for the past 7 years, and always gotten great service from them. Today was my daughter's first visit, and they were very attentive and through. A marked difference from service they've received elsewhere. Kudos to Wilken eye care.


StarStarStarStarStar Great Facility.  —    (Patient since Thu Apr 25 00:00:00 MDT 2019)

My usual doctor is Dr. Vickers, but he was out so Dr. Wilkens did my examination. Very professional, friendly and compassionate. No complaints whatsoever.


StarStarStarStarStar Last visit.. —    (Patient since Mon Apr 13 00:00:00 MDT 2009)

Dr Brett was very helpful to me on my last visit. He provided a lot more information on shingles than my Physician Assistant and helped me form a treatment plan,


StarStarStarStarStar As usual, my visit was efficient and pleasant. ... —    (Patient since Tue May 11 00:00:00 MDT 2021)

As usual, my visit was efficient and pleasant. Check-in was easy, forms were filled in electronically... use of technology is incredible. The Optomap imaging eliminates that pesky dilation and gives a very detailed eye mapping. This was compared to last year and a potential problem that we were watching was to compare year over year. Completely satisfied with my eye care here!


StarStarStarStarStar Great Experience  —    (Patient since Mon May 23 00:00:00 MDT 2022)

Very timely and thorough exam. Walked me through all my options and help me to make a decision. No pressure environment and friendly staff. You can’t ask for more than this office gives to its patients.


StarStarStarStarStar Top Notch Eye Care Facility  —    (Patient since Mon Jul 13 00:00:00 MDT 2015)

As always, could not be more happier with the Wilken's. Year after year continued great service. I have been to other eye care facilities and that just doesn't match up to the great service this team brings. I drive almost an hour just for my yearly check up. This team of doctors and staff really show just how much they value you and your family as a patient.


StarStarStarStarStar Excellent experience  —    (Patient since Fri Apr 15 00:00:00 MDT 2022)

It was easy to get an appointment, the doctor and staff were very kind and professional, and most important, for the first time in 40 years I’ve bought computer glasses that were not correct. These were very promptly and very courteously adjusted and now they are perfect. It was a great experience all around!


StarStarStarStarStar Your office came highly recommended by my colle... —    (Patient since Tue May 17 00:00:00 MDT 2022)

Your office came highly recommended by my colleagues, the services you offered were exceptional, and the office visit was a very nice experience. Thank you for providing exceptional service!


StarStarStarStarStar Wilken Family Eye Care gives great care!  —    (Patient since Sat Dec 08 00:00:00 MST 2007)

I have been coming to Wilken Family Eye Care for several years because the are compassionate, state of the art professionals who give excellent care. Their team of associates are well trained , welcoming and also professional. I highly recommend the Wilkens Family Eye Center.


StarStarStarStarStar Fantastic service as usual. Feels like family a... —    (Patient since Wed Apr 21 00:00:00 MDT 2021)

Fantastic service as usual. Feels like family and lots of smiles. They really know what they are doing and how to make clients feel at home


StarStarStarStarStar Kind and caring professionals at Wilken Eye Car... —    (Patient since Thu May 01 00:00:00 MDT 2014)

Kind and caring professionals at Wilken Eye Care.


StarStarStarStarStar A Place to Trust —    (Patient since Mon Apr 12 00:00:00 MDT 2010)

As always Dr, Wilken and the staff provide a friendly, helpful, and knowledgeable experience that provides me with the care and solutions I trust.


StarStarStarStarStar Everyone is helpful and courteous.  —    (Patient since Tue Apr 13 00:00:00 MDT 2021)

Everyone is helpful and courteous.


StarStarStarStarStar Excellent service experience —    (Patient since Wed Apr 27 00:00:00 MDT 2022)

Excellent service experience


StarStarStarStarStar I've been going to Dr. Bret Wilkin for several ... —    (Patient since Thu Oct 15 00:00:00 MDT 2009)

I've been going to Dr. Bret Wilkin for several years. During this time, I have watched his business grow into a quality well run practice, with associates to match. The staff's presence just adds to his quality of customer service. I visited Dr. Wilken a couple of days ago. He found such a slight change from last visit, he opted to keep my prescription as it was. His comment then was a choice ... new glasses if I wanted, but vision wise, it was unnecessary. Needless to say, I was pleased with his diagnosis!


StarStarStarStarStar I love this office- Dr. Wilken was so professio... —    (Patient since Wed Nov 06 00:00:00 MST 2019)

I love this office- Dr. Wilken was so professional, knowledgeable, and caring. The system in so efficient- there is no wait time. The entire office is very efficient and friendly.


StarStarStarStarStar Great service for several years now. We always ... —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

Great service for several years now. We always go back because of the excellent care and services.


StarStarStarStarStar Always love coming here as they are very patien... —    (Patient since Thu Dec 29 00:00:00 MST 2016)

Always love coming here as they are very patient & have up to date equipment


StarStarStarStarStar Always great to see Dr. Stephanie - office staf... —    (Patient since Fri Feb 02 00:00:00 MST 2007)

Always great to see Dr. Stephanie - office staff always friendly and professional. Thank you!!


StarStarStarStarStar Awesome team and experience! Extremely efficien... —    (Patient since Wed Nov 03 00:00:00 MDT 2010)

Awesome team and experience! Extremely efficient and thorough. Thank you Gina for helping with my new frames and lenses!


StarStarStarStarStar Was in to get a piece of a torn contact removed... —    (Patient since Mon Aug 08 00:00:00 MDT 2016)

Was in to get a piece of a torn contact removed. It was irritating my eye. They got me in quickly and took care of it. Very professional and efficient.


StarStarStarStarStar Dr. Bret is great! —    (Patient since Tue Oct 22 00:00:00 MDT 2019)

Dr. Bret is great! He took the time to answer all of my questions, which I really appreciated!


StarStarStarStarStar There's no better place! —    (Patient since Mon Nov 15 00:00:00 MST 2021)

Wilken Family Eye Care has been so involved and helpful with being a new patient, not to mention how caring they've all been!


StarStarStarStarStar Courteous, professional, friendly staff! Very ... —    (Patient since Wed Mar 09 00:00:00 MST 2022)

Courteous, professional, friendly staff! Very thorough exam -- with explanations along the way. Exactly the way patients like to be treated!


StarStarStarStarStar  —    (Patient since Mon Mar 22 00:00:00 MDT 2021)

My visit was pleasant and thorough. My husband and I are very pleased with the service we receive each time we have eye exams.


StarStarStarStarStar Great and informative appointment!  —    (Patient since Wed Mar 02 00:00:00 MST 2022)

Great and informative appointment!


StarStarStarStarStar My entire family are long-time patients of Drs ... —    (Patient since Wed Dec 27 00:00:00 MST 2006)

My entire family are long-time patients of Drs Brett and Stephanie. Extremely pleased with our care and service.


StarStarStarStarStar Great staff. Friendly and very efficient.  —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Great staff. Friendly and very efficient. I felt well cared for. I am pleased with the options and costs.


StarStarStarStarStar WORLD CLASS!  —    (Patient since Wed Feb 16 00:00:00 MST 2022)

I was impressed the moment I walked into the office. The staff is professional, warm, and friendly. Every step of the process, including the testing and the appointment with Dr. Bret, was the absolute BEST. I have finally found an eye Dr. I can freely recommend and keep for life!


StarStarStarStarStar Excellent eye care—Dr. Stephanie Wilken diagnos... —    (Patient since Tue Nov 30 00:00:00 MST 2021)

Excellent eye care—Dr. Stephanie Wilken diagnosed my need for cataract surgery! Dr. Stephanie and her staff were very patient and understanding of my needs and concerns! I highly recommend them!!!


StarStarStarStarStar The staff is helpful and prompt. The doctors a... —    (Patient since Tue Oct 09 00:00:00 MDT 2012)

The staff is helpful and prompt. The doctors are thorough and have your best interest in mind. Doctors are also very personable.


StarStarStarStarStar Amazing doctors and very helpful staff!! —    (Patient since Mon Jun 11 00:00:00 MDT 2012)

Amazing doctors and very helpful staff!!


StarStarStarStarStar Best doctor and awesome staff! —    (Patient since Tue Feb 01 00:00:00 MST 2022)

Best eye doc I have seen in many years. She took her time with me and no rush at all. I truly appreciate the doctor as well as the team.


StarStarStarStarStar Top-Notch Care! —    (Patient since Thu May 18 00:00:00 MDT 2017)

Everyone who works in this office is professional, pleasant, friendly and very competent. I always get excellent service from the glasses and contact lens technicians, and the doctors are all excellent. Highly recommend!


StarStarStarStarStar Great Eye Care Practice! —    (Patient since Fri Jan 28 00:00:00 MST 2022)

This was my first time at Wilken Family Eye Care. The office is beautiful! I had almost no wait time before they called me back. Dr. Bret Wilken was thorough with his examination of my eyes and patiently answered all of my questions. I ordered new eyeglasses after my appointment, which was an enjoyable experience. The staff is great with checking your insurance benefits so that you can get the best discounts possible!


StarStarStarStarStar Excellent Experience !! —    (Patient since Wed Jan 19 00:00:00 MST 2022)

The experience was very nice, quickly called in and the nurse was very efficient in the Pre-Test room. and the eye Dr, Dr. Vickers was awesome!!


StarStarStarStarStar LOVE Wilken Family Eye Care!  —    (Patient since Wed Jul 16 00:00:00 MDT 2008)

I have been going to Wilken Family Eye Care for over about 15 years, and was SO disappointed when our insurance changed (the company tried a 'budget' insurance plan), and it didn't include Wilken! I tried other recommended places 'in network' and Wilken's just set the bar too high for others to match. Last year, our insurance changed again, BACK TO BETTER insurance, that included Wilken again, and that made me SOOOO HAPPY! I went back, and they're just better than ever. Every staff member I've dealt with is kind, knowledgeable, patient with questions, friendly, and well versed in the art of customer service. I HIGHLY recommend Wilken Family Eye Care for the ENTIRE family!


StarStarStarStarStar Was looking for a good eye care center......  —    (Patient since Wed Jan 05 00:00:00 MST 2022)

Was looking for a good eye care center......


StarStarStarStarStar 5 stars... —    (Patient since Wed Jan 05 00:00:00 MST 2022)

Everything was great, from the convenient check in to the nurse who did my exams to the doctor who saw me! Will definitely recommend Wilken to friends and family!!


StarStarStarStarStar Great professional service and personal care.  —    (Patient since Thu May 22 00:00:00 MDT 2008)

Great professional service and personal care.


StarStarStarStarStar They were able to scheduled me same day to advi... —    (Patient since Fri Dec 10 00:00:00 MST 2021)

They were able to scheduled me same day to advise on eye infection. Dr. Wilken was professional, informative and throughly discussed my condition. I will be returning to the practice for general eye care.


StarStarStarStarStar Awesome place and people —    (Patient since Wed Dec 09 00:00:00 MST 2020)

Since moving to Texas 2 years ago I have struggled to replace all my doctors, dentist and so on. I am happy to say I have found my eye doctor at Wilken.


StarStarStarStarStar More Great Service  —    (Patient since Fri Aug 22 00:00:00 MDT 2014)

I continue to get great service from the staff and doctors.


StarStarStarStarStar Very friendly & professional! Very thorough & a... —    (Patient since Tue Nov 30 00:00:00 MST 2021)

Very friendly & professional! Very thorough & accurate exam! Listened and diagnosed my problem!


StarStarStarStarStar Best eyecare in Coppell I  —    (Patient since Fri Mar 06 00:00:00 MST 2009)

As always. The staff is extremely helpful and professional


StarStarStarStarStar Great and friendly service, no waiting! —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

Great and friendly service, no waiting!


StarStarStarStarStar Excellent Care! —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

Excellent care and very helpful


StarStarStarStarStar Dr. Brett Wilken is absolutely amazing. The sta... —    (Patient since Thu Nov 18 00:00:00 MST 2021)

Dr. Brett Wilken is absolutely amazing. The staff is very courteous and professional. Can’t wait to get my new glasses.


StarStarStarStarStar We love Dr. Stephanie and the WIlken Family Eye... —    (Patient since Mon Nov 09 00:00:00 MST 2020)

We love Dr. Stephanie and the WIlken Family Eye Care staff!


StarStarStarStarStar “Better to see you my dear” —    (Patient since Mon Feb 18 00:00:00 MST 2013)

Thanks for the friendly expert vision review.


StarStarStarStarStar Very pleasant visit. Everyone is friendly and h... —    (Patient since Wed Aug 08 00:00:00 MDT 2012)

Very pleasant visit. Everyone is friendly and helpful


StarStarStarStarStar Dr. Stephanie is the best —    (Patient since Wed Dec 05 00:00:00 MST 2007)

Dr. Stephanie is the best


StarStarStarStarStar Best customer service —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

Very professional staff and nice atmosphere .


StarStarStarStarStar Great Service —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Able to get in quickly when I had an issue. Everyone is great so friendly.


StarStarStarStarStar I love Dr. Brett Wilkin. He is knowledgeable, t... —    (Patient since Mon Jul 28 00:00:00 MDT 2008)

I love Dr. Brett Wilkin. He is knowledgeable, thorough and answers all of my questions. My family have been patients for years. We highly recommend Wilkin Eye Care!


StarStarStarStarStar Every aspect of my annual visit was handled wit... —    (Patient since Tue Sep 27 00:00:00 MDT 2011)

Every aspect of my annual visit was handled with respect and professionalism.


StarStarStarStarStar Nice office setting. Friendly staff. —    (Patient since Wed Aug 22 00:00:00 MDT 2012)

Nice office setting. Friendly staff.


StarStarStarStarStar Love this place dr Brett is the best! So is the... —    (Patient since Wed Oct 08 00:00:00 MDT 2014)

Love this place dr Brett is the best! So is the entire staff. I have been going there for years and am never disappointed 🤓


StarStarStarStarStar This was my first appointment and I was very im... —    (Patient since Thu Oct 21 00:00:00 MDT 2021)

This was my first appointment and I was very impressed with the thoroughness of my eye exam by Dr. Wilkins. The staff was also very friendly and knowledgeable.


StarStarStarStarStar I enjoyed my time there and the staff were very... —    (Patient since Thu Oct 14 00:00:00 MDT 2021)

I enjoyed my time there and the staff were very nice, I had fun :)


StarStarStarStarStar I do not believe that anyone could ask for kind... —    (Patient since Mon Apr 16 00:00:00 MDT 2018)

I do not believe that anyone could ask for kinder, more charming, people and service as well as a more comfortable and esthetic environment.


StarStarStarStarStar Excellent service and staff. —    (Patient since Mon Apr 16 00:00:00 MDT 2007)

Excellent service and staff. My family has been visiting Wilken for many years.


StarStarStarStarStar Excellent service. —    (Patient since Fri Jan 24 00:00:00 MST 2020)

Excellent service with a smile. Thank you!


StarStarStarStarStar Very thorough! Very polite and professional. ... —    (Patient since Thu Jun 05 00:00:00 MDT 2014)

Very thorough! Very polite and professional. I have been going to Wilken Eye now foe about 10 years. The staff is so nice and helpful. The doctors always have the perfect prescription for both glasses and contacts.


StarStarStarStarStar Great experience every time.  —    (Patient since Thu Jul 19 00:00:00 MDT 2007)

Great experience every time.


StarStarStarStarStar Wilken Family Eye Care was very patient with me... —    (Patient since Fri Sep 24 00:00:00 MDT 2021)

Wilken Family Eye Care was very patient with me in explaining all of my options for multi focal contact lenses and also did a very thorough job examining my eyes and understanding my current prescription as I was transferring from another eye care facility. I am a new contact user and received thorough training before I left. Everyone was super helpful and kind. Also I really liked the office look, feel and decorations.


StarStarStarStarStar Highly recommend Wilkin Family Eye Care —    (Patient since Wed Oct 08 00:00:00 MDT 2014)

I have been a patient with Wilken Family Eye Care for many years. The doctor’s have all shown genuine interest in my eye health and answered any questions. David, the certified optometrist, is always so knowledgeable and helpful with lenses and frames. So grateful for the whole team.


StarStarStarStarStar Wilken Family Eye Care  —    (Patient since Tue Sep 07 00:00:00 MDT 2021)

Wilken Family Eye Care is professional, caring, and efficient. Having suffered an eye injury, they fit me in immediately and performed a successful procedure. I not only recommend them to family and friends, I would encourage anybody who has a vision concern to give them a call.


StarStarStarStarStar Dr Vickers & Staff are the BEST!! —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Dr Vickers & Staff are the BEST!!


StarStarStarStarStar 5 Stars - always a pleasure. Wouldn’t have my a... —    (Patient since Mon Jan 29 00:00:00 MST 2007)

5 Stars - always a pleasure. Wouldn’t have my annual eye exam anywhere else.


StarStarStarStarStar Great visit to Wilken Family eyecare. —    (Patient since Tue Apr 20 00:00:00 MDT 2010)

Great visit to Wilken Family eyecare. Got an eye exam and the consultation was friendly and helpful. Prices for exams and contact lenses were normal. I have and will continue to recommend them. Fast but thorough exam.


StarStarStarStarStar Love to come to Wilken Family Eye Care —    (Patient since Fri Nov 10 00:00:00 MST 2017)

I love to come to Wilken Family Eye Care. They have a wonderful and pleasant employees, that they have an extraordinary patient care. Thank you to all of you at WFEC and May God Blessed you always.


StarStarStarStarStar What's not to love? —    (Patient since Fri Dec 01 00:00:00 MST 2017)

LaLa was very informative and helpful during the pre-exam. Dr Wilken always educates me on the examination procedures and findings. I love Dr Brett WIlken and will continue to recommend him.


StarStarStarStarStar Thorough exam, clean and comfortable office, fr... —    (Patient since Fri Jul 27 00:00:00 MDT 2018)

Thorough exam, clean and comfortable office, friendly staff, frames shop on site is very convenient.


StarStarStarStarStar Optional —    (Patient since Fri Jun 10 00:00:00 MDT 2016)

Excellent experience, everyone was friendly and very helpful.


StarStarStarStarStar Always professional and personal attention —    (Patient since Fri Aug 20 00:00:00 MDT 2010)

Always professional and personal attention


StarStarStarStarStar I have been seeing the Wilkens for almost 20 ye... —    (Patient since Fri Sep 03 00:00:00 MDT 2010)

I have been seeing the Wilkens for almost 20 years and now live out of state. When I come back to visit family I still go out of my way to make an appointment all these years later! They both have amazing bedside manner and explain things very well. The office staff is great too.


StarStarStarStarStar 5 stars all around —    (Patient since Tue Jul 27 00:00:00 MDT 2021)

First experience with your company and it was amazing. I moved from Illinois and the experience with your company was better than any I have had with my previous providers. Friendly, fast, and didn’t try to sell me anything I didn’t need. I will definitely be back.


StarStarStarStarStar Great first visit —    (Patient since Tue Jul 20 00:00:00 MDT 2021)

Our first visit was great! Everything was explained to us in detail during the visit. We are now waiting for my daughter’s eye glasses so we hope that will also be a positive experience.


StarStarStarStarStar I wish I had came here long ago. From the min I... —    (Patient since Wed Jul 14 00:00:00 MDT 2021)

I wish I had came here long ago. From the min I walked in to the last step out the door. This team was so professional. Dr.Vickers is amazing, he listens, he suggests not intimidate.


StarStarStarStarStar I love Wilken Family Eye Care. Their staff is a... —    (Patient since Mon Jun 29 00:00:00 MDT 2020)

I love Wilken Family Eye Care. Their staff is always nice and friendly.


StarStarStarStarStar Good explanations of all tests and exams. Grea... —    (Patient since Tue Dec 31 00:00:00 MST 2019)

Good explanations of all tests and exams. Great support of patient needs.


StarStarStarStarStar Always receive a great and thorough exam. Great... —    (Patient since Wed Dec 13 00:00:00 MST 2017)

Always receive a great and thorough exam. Great knowledgeable staff.


StarStarStarStarStar Awesome staff and doctor! They tended to me in ... —    (Patient since Fri Jun 18 00:00:00 MDT 2021)

Awesome staff and doctor! They tended to me in an emergency and did a great job for which I am grateful!


StarStarStarStarStar Our Family loves the Wilkens —    (Patient since Wed Apr 24 00:00:00 MDT 2013)

Both doctors, all the staff, and the office environment are pleasant and professional. I appreciate being seen in a timely manner, having all my concerns addressed, and knowing our family records are maintained year after year. They also have a great selection of eyewear and sunglasses.


StarStarStarStarStar Good visit, great doctor, short wait time takes... —    (Patient since Thu Sep 06 00:00:00 MDT 2007)

Good visit, great doctor, short wait time takes medicare.


StarStarStarStarStar Very happy with your services! —    (Patient since Wed Jul 08 00:00:00 MDT 2020)

Very happy with your services!


StarStarStarStarStar Thank you for seeing me on such short notice. ... —    (Patient since Tue Dec 10 00:00:00 MST 2019)

Thank you for seeing me on such short notice. Due to my emergency, I was given your warm family care with my issue. Everyone was friendly and open to assist me with my dilemma. Thanks to everyone at Wilken Family Eye Care for taking care of me.


StarStarStarStarStar Excellent experience —    (Patient since Fri May 21 00:00:00 MDT 2021)

The service was great, and Dr. Wilkes was very friendly in answering any questions I had in detail! Everything was done quickly as well.


StarStarStarStarStar Everyone from the front office to the sales per... —    (Patient since Wed Dec 20 00:00:00 MST 2017)

Everyone from the front office to the sales person were amazing!


StarStarStarStarStar Fantastic Facility and Staff. If you don't go ... —    (Patient since Tue Sep 18 00:00:00 MDT 2012)

Fantastic Facility and Staff. If you don't go here already you are missing out on a quality experience and affordable pricing.


StarStarStarStarStar Friendly staff and doctors, quick and efficient... —    (Patient since Thu Dec 02 00:00:00 MST 2010)

Friendly staff and doctors, quick and efficient. The doctor and the technician fully explained everything they were doing and went over the results in a thorough way.


StarStarStarStarStar Wilken Eye Center is the BEST! Great service, ... —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

Wilken Eye Center is the BEST! Great service, friendly atmosphere and wonderful doctors!


StarStarStarStarStar Excellent client service —    (Patient since Thu May 06 00:00:00 MDT 2021)

Excellent client service and complete evaluation


StarStarStarStarStar Quick, professional care. —    (Patient since Mon Feb 13 00:00:00 MST 2017)

Quick, professional care.


StarStarStarStarStar I really enjoyed the visit. High tech tools and... —    (Patient since Tue May 11 00:00:00 MDT 2021)

I really enjoyed the visit. High tech tools and friendly staff made it a great investment of my time and set a great baseline for future visits!


StarStarStarStarStar Very accommodating —    (Patient since Thu May 06 00:00:00 MDT 2021)

I took my elderly and wheelchair-bound mother to Wilkin. She has A very complex vision history and Dr Vickers took great care of her. Everyone went out of their way to accommodate her and I so appreciate them. I will say it would be nice if some of the machines were more adaptable for patients using wheelchairs but overall it was just an amazing visit


StarStarStarStarStar Wilken Family Eye Care staff are awesome! —    (Patient since Wed Jul 23 00:00:00 MDT 2008)

Wilken Family Eye Care staff are awesome!


StarStarStarStarStar Excellent practice for the entire family —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

We have been going to the Wilkins for 5-6 years and are extremely happy!


StarStarStarStarStar Will not be seeing you anymore. Was diagnosed w... —    (Patient since Mon Aug 27 00:00:00 MDT 2018)

Will not be seeing you anymore. Was diagnosed with macular degeneration and told if I was a vitamin person I could take eye vitamins. No referral to retinal specialist given. I visited a specialist and was told I have intermediary AMD. Told eye vitamins not a choice but a must and a grid to monitor vision. Can not trust Wilkins to competently take care of my vision needs.


StarStarStarStarStar Super happy with Wilken Family Eye Care. Everyo... —    (Patient since Wed Apr 21 00:00:00 MDT 2021)

Super happy with Wilken Family Eye Care. Everyone was so friendly and helpful, Dr. Bret, La-La, Jeana, David, and the rest of the crew all collaborated to take care of me and find a fashionable GQ solution for my 2XX head. I recommend them to anyone.


StarStarStarStarStar Absolutely the best eye doctors around! —    (Patient since Wed Nov 03 00:00:00 MDT 2010)

Absolutely the best eye doctors around!


StarStarStarStarStar  —    (Patient since Tue Apr 05 00:00:00 MDT 2011)

Great service . Just a year prescription. Thanks


StarStarStarStarStar Always a great experience! —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Always a great experience!


StarStarStarStarStar My visit was awesome as usual! I was greeted wi... —    (Patient since Thu Mar 17 00:00:00 MDT 2016)

My visit was awesome as usual! I was greeted with friendly receptionists. Dr. Stephanie always takes a personal interest in her patients and is very thorough in her examination and assessment of the eyes. Dr. Brett is always friendly and willing to assist even though I usually see Dr. Stephanie. And David was helpful with glasses, as usual. A great office and a great experience!


StarStarStarStarStar Dr. Stephanie Wilken is a GREAT optometrist!! I... —    (Patient since Mon Mar 15 00:00:00 MDT 2021)

Dr. Stephanie Wilken is a GREAT optometrist!! I have been to several over the years -- and she is my favorite! She took the time to answer questions and I received very thorough eye care! She is my "go to" eye doctor!


StarStarStarStarStar Such a caring facility. From the front desk gal... —    (Patient since Thu Aug 15 00:00:00 MDT 2019)

Such a caring facility. From the front desk gals to the doctor, everyone is so nice and helpful. :) DR took the time to answer my questions instead of a 5 minute in & our visit.


StarStarStarStarStar Was very thorough with examination and changed ... —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

Was very thorough with examination and changed my prescription to a single vision. Was very impressed with Dr Wilken examination.


StarStarStarStarStar I love Wilken My eyes have changed considerabl... —    (Patient since Thu Sep 15 00:00:00 MDT 2016)

I love Wilken My eyes have changed considerably. I have love Wilken for years


StarStarStarStarStar Silken eye care I give 5 Stars ⭐️ t⭐️⭐️⭐️⭐️ The... —    (Patient since Thu Jan 23 00:00:00 MST 2020)

Silken eye care I give 5 Stars ⭐️ t⭐️⭐️⭐️⭐️ The Dr. The optometrist, the entire staff are really Awesome !


StarStarStarStarStar Wilken Family Eye Care-Service Above the Expected —    (Patient since Thu Jan 10 00:00:00 MST 2013)

Wilken Family Eye Care has always been a very well run optical care facility. They generally run on time, the staff is very professional and friendly. If anyone ask me for my thoughts, I always recommend they go to Wilken Family Eye Care.


StarStarStarStarStar My visit was amazing ! The team at Wilken Famil... —    (Patient since Tue Mar 09 00:00:00 MST 2021)

My visit was amazing ! The team at Wilken Family Eye Care are nice and professional.


StarStarStarStarStar I like it, it allows me to get in there at a al... —    (Patient since Thu Jun 14 00:00:00 MDT 2007)

I like it, it allows me to get in there at a all hours.


StarStarStarStarStar As always great service by Dr. Stephanie and Da.. —    (Patient since Sat Mar 07 00:00:00 MST 2009)

As always great service by Dr. Stephanie and David!


StarStarStarStarStar very knowledgeable. Takes time to answer many... —    (Patient since Tue Jan 02 00:00:00 MST 2018)

very knowledgeable. Takes time to answer many questions. Efficient service. No sales pressure.


StarStarStarStarStar Wilken is the best! —    (Patient since Wed Dec 27 00:00:00 MST 2006)

We’ve been patients of Dr Brett and Dr Stephanie for over 20 years. They are thorough and professional but also personable and pleasant. Highly recommended.


StarStarStarStarStar Efficient, personable, caring, thorough. Great... —    (Patient since Tue Oct 09 00:00:00 MDT 2012)

Efficient, personable, caring, thorough. Great experience at Wilken Family Eye Care.


StarStarStarStarStar Great office. Friendly, helpful staff! —    (Patient since Wed Feb 03 00:00:00 MST 2021)

Great office. Friendly, helpful staff!


StarStarStarStarStar Excellent service! Doctor Wilken took the time... —    (Patient since Mon Feb 01 00:00:00 MST 2021)

Excellent service! Doctor Wilken took the time to explain my eye vision and the exam was thorough and high tech. My contacts were perfect vision when I walked out. Staff is friendly too. I highly recommend them for your next eye exam.


StarStarStarStarStar Long Time Fan —    (Patient since Mon Sep 24 00:00:00 MDT 2007)

I have been going to Wilken Family Eye Care for over 15 years. Dr. Stephanie and Dr. Bret are great. I wear very strong contacts and Dr. Stephanie is always looking for the best lenses for me. Their staff is always very friendly and helpful. David has been with Wilken as long as I have and is so helpful with glasses and sunglasses. Love working with him


StarStarStarStarStar This family practice is so great. —    (Patient since Mon Feb 19 00:00:00 MST 2007)

I've been doing here since I was 12 and now I am 25. This family practice is so great. I love Dr. Bret and Dr. Stephanie and their attentiveness and care. Everyone in the front is so welcoming and I truly enjoy every visit.


StarStarStarStarStar Great first appointment  —    (Patient since Wed Jan 20 00:00:00 MST 2021)

I had a great first appointment at Wilken Family Eye Care. The staff was friendly, prompt, and made me feel comfortable. I had a nice conversation with the doctor about my eye health. He answered all of my questions and I left knowing what my next steps should be.


StarStarStarStarStar First time visit, everyone was great from walki... —    (Patient since Tue Jan 19 00:00:00 MST 2021)

First time visit, everyone was great from walking in the building to the end of my appointment. Doctor was very informative and gave me great recommendations to try with my contacts.


StarStarStarStarStar I have been going to Wilken Family Eye Care for... —    (Patient since Thu Mar 01 00:00:00 MST 2007)

I have been going to Wilken Family Eye Care for 17 years. They are the best in the business.


StarStarStarStarStar Very satisfied with Dr. Wilken and staff. —    (Patient since Thu Jan 07 00:00:00 MST 2021)

Very satisfied with Dr. Wilken and staff.


StarStarStarStarStar Dr Wilken was Great! He spent a lot of time he... —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Dr Wilken was Great! He spent a lot of time helping me. Thanks so much! Randy Jones


StarStarStarStarStar Dr Bret Wilken and his staff are just the great... —    (Patient since Wed Oct 30 00:00:00 MDT 2013)

Dr Bret Wilken and his staff are just the greatest. If you have an issue other than regular eye appts they work with you to get you in just ASAP to take care of the issues. I have been going to Dr Wilken for 7 years and I would recommend them and have to friends and family.


StarStarStarStarStar Staff and Dr. very attentive and professional ... —    (Patient since Tue Jan 12 00:00:00 MST 2021)

Staff and Dr. very attentive and professional . Referred me to a specialist and sent me all information and followed up with me in a timely manner.


StarStarStarStarStar The Best Eye Care in Town! —    (Patient since Mon Feb 05 00:00:00 MST 2018)

I have seen every doctor at Wilken Family Eye Care and highly recommend their practice. The staff is courteous and professional and exams are streamlined, with very little wait time. A special shout-out to Dr. Vickers, who always explains things well and is so friendly.


StarStarStarStarStar Awesome doctors and staff —    (Patient since Tue Jan 12 00:00:00 MST 2021)

My family and I had gone for years to an eye care center we really liked. However, we recently moved out of that area and I was looking for a vision center near my new home. My sister had gone to Wilken Family Eyecare and highly recommended them. Dr. Bret was great. He took the time to explain what he was doing, results of the vision exam, etc. Overall, a great and kind doctor. David who assisted me with my readers was awesome as well. I always go to Sam's, Target for prescription readers but decided to give this place a try. David was never pushy and when I told him I wanted to go the most economical route, he was able to do that. Front desk personnel were very professional and sweet. I highly recommend Wilken Family Eyecare.


StarStarStarStarStar Wilken Eye Care —    (Patient since Fri May 30 00:00:00 MDT 2014)

I went in for an eye exam. The office is following COVID-19 procedures and I very much appreciate their commitment to those precautions. The staff was courteous and professional. Dr. Wilken answered my questions in detail. I am a long time customer and I highly recommend this practice to others with no hesitation.


StarStarStarStarStar Wonderful Staff!! —    (Patient since Wed Jan 06 00:00:00 MST 2021)

Absolutely was refreshed. The staff was kind and prompt. The atmosphere was welcoming. Dr. Vickers was very thorough and took plenty of time to explain everything.


StarStarStarStarStar  —    (Patient since Tue Nov 05 00:00:00 MST 2019)

Great services by the whole team and a very safe and efficient process!


StarStarStarStarStar I have recently moved to Texas and struggled to... —    (Patient since Wed Dec 09 00:00:00 MST 2020)

I have recently moved to Texas and struggled to find an eye doctor. Well, I can say my struggle is over! Walking in I instantly felt welcome and was certain I had found the place that would take care of my eyes! Dr Vickers is the first eye doctor who explained everything in detail about the shape of my eyes. I am confident this is the beginning of a great relationship.


StarStarStarStarStar Always have good service —    (Patient since Fri Aug 22 00:00:00 MDT 2014)

Always have good service from these nice people. Exam was thorough, doc was good to talk with, no pressure to buy new stuff. I highly recommend them.


StarStarStarStarStar Highly Recommend Wilken Family Eyecare —    (Patient since Tue Dec 01 00:00:00 MST 2020)

I highly recommend Wilken Family Eyecare. I took my teenage son to have his eyes checked due to frequent headaches. The exam was very thorough and the doctor sat with us for a while to explain the affects of screens on our eyes. My son felt comfortable there and the staff was friendly.


StarStarStarStarStar Dr. Wilkes is the Best!! —    (Patient since Fri Nov 22 00:00:00 MST 2019)

Dr. Wilkes is amazing at eye care and is also very kind, polite and caring!! He is the best eye doctor I have ever been too!!


StarStarStarStarStar The Wilken's are the Best! —    (Patient since Wed Apr 24 00:00:00 MDT 2013)

The Wilken's and all their staff are always welcoming, attentive, and professional. Our family has been seeing them for over 10 years for glasses, contacts, routine eye exams, and the occasional eye problem. They have a great selection of eyeglass frames and sunglasses.


StarStarStarStarStar My first visit to Wilken Family Eye Care was gr... —    (Patient since Tue Nov 10 00:00:00 MST 2020)

My first visit to Wilken Family Eye Care was great. I chose them after having one to many bad experiences at one of those chain places. The office is warm and inviting. Entire staff from front to back were friendly, attentive, and very knowledgeable. I will definitely be back again.


StarStarStarStarNo Star Patient —    (Patient since Wed Nov 04 00:00:00 MST 2020)

Very friendly and detailed in explaining what is going on with my eyes....


StarStarStarStarStar Being going to Wilken for years now. Always a p... —    (Patient since Tue Oct 23 00:00:00 MDT 2007)

Being going to Wilken for years now. Always a pleasant experience. Dr. Brett is very easy to speak with and wants to provide you with the best eye care available


StarStarStarStarStar Very professional and knowledgeable. —    (Patient since Tue Sep 29 00:00:00 MDT 2015)

Dr. Wilken spent time with me to hear all my issues. He was patient, understanding, very knowledgeable and very helpful.


StarStarStarStarStar Wilken Family Eye Care provides great customer ... —    (Patient since Wed Oct 07 00:00:00 MDT 2020)

Wilken Family Eye Care provides great customer service from a staff of friendly individuals. I really enjoyed my appointment.


StarStarStarStarStar Dr. Vickers at Wilken Family Eye Care is fantas... —    (Patient since Wed Oct 09 00:00:00 MDT 2019)

Dr. Vickers at Wilken Family Eye Care is fantastic, he is knowledgeable, very detailed during the exam process and best of all explained everything in a clear and concise manner. He's the best!


StarStarStarStarStar I had such an amazing experience at Wilken Fami... —    (Patient since Mon Sep 28 00:00:00 MDT 2020)

I had such an amazing experience at Wilken Family Eye Care. I’m always nervous going to new places for anything health/vision related. Especially not being originally from Texas. The staff was so friendly and made me feel so comfortable. I will definitely be back for my next eye exam.


StarStarStarStarStar I have always been more than pleased with the q... —    (Patient since Tue Sep 27 00:00:00 MDT 2011)

I have always been more than pleased with the quality service I receive. Their genuine care from the office support, through pre-testing and ending with ordering glasses are all excellent. I have been going there for years, and even though I've moved and have to drive farther - it's worth it.


StarStarStarStarStar Very helpful! —    (Patient since Fri Jun 24 00:00:00 MDT 2016)

David has gone out of his way to help me find frames that fit me. I truly appreciate the attention and help!


StarStarStarStarStar Great team, great experience —    (Patient since Wed Jul 18 00:00:00 MDT 2018)

The staff was very welcoming and understanding as I told them my worries about the issues I'd been having with my vision - all turns out to be allergies - and I left feeling like a huge weight was off my shoulders. Everything was very clean and sanitary, everyone was wearing masks, I felt very safe.


StarStarStarStarStar Exceptional! —    (Patient since Fri Sep 13 00:00:00 MDT 2019)

Everyone from the front desk to the fitting of glasses was great but Dr. Wilkens was exceptional! He went above and beyond to make sure I had correct glasses and contacts!


StarStarStarStarStar Wonderful friendly staff! The Dr is very kind a... —    (Patient since Wed Sep 16 00:00:00 MDT 2020)

Wonderful friendly staff! The Dr is very kind and treats you as if your and old friend!


StarStarStarStarStar Excellent service. —    (Patient since Fri Nov 10 00:00:00 MST 2017)

Excellent service from the moment I arrived until leaving. Everyone was professional and extremely courteous.


StarStarStarStarStar I always feel valued as a patient.  —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

I always feel valued as a patient.


StarStarStarStarStar Great people. Very professional and caring. ... —    (Patient since Wed Mar 04 00:00:00 MST 2020)

Great people. Very professional and caring. Will definitely recommend thwm


StarStarStarStarStar So thankful to have found our family’s eye doc —    (Patient since Thu Sep 03 00:00:00 MDT 2020)

I took my 7 year old daughter to Wilken family care for the first time. Dr Bret checked her eye and thoroughly explained all my questions and concerns. I am glad that I have found our family’s eye physician. The doctor and his team are amazing.


StarStarStarStarStar Love Wiken Family Eye Care. —    (Patient since Tue Sep 10 00:00:00 MDT 2019)

Love Wiken Family Eye Care. Stephanie and the entire Staff that I interacted with were absolutely awesome!


StarStarStarStarStar Highly recommend!!! —    (Patient since Fri Aug 20 00:00:00 MDT 2010)

Very professional in every regard. All safety precautions are in place to allow for a smooth delivery of services available, and Dr. Wilken is awesome, taking time to talk with you as a patient to be sure you fully understand everything about your eyes and your eye health.


StarStarStarStarStar BEST OF THE BEST! —    (Patient since Fri Nov 10 00:00:00 MST 2017)

This office is the BEST OF THE BEST! Employees are very professionals and courtesy. As soon you get into the office you can feel welcome from all employees at all the times. Thank you and God Bless Wilken Family.


StarStarStarStarStar Terrific family owned and operated business. —    (Patient since Mon Apr 16 00:00:00 MDT 2007)

Terrific family owned and operated business. Wonderful service and very friendly staff.


StarStarStarStarStar I have been going to the Wilken's for years. L... —    (Patient since Mon Feb 18 00:00:00 MST 2008)

I have been going to the Wilken's for years. Love their service and care.


StarStarStarStarStar Great people to work with. —    (Patient since Mon Aug 10 00:00:00 MDT 2020)

Great people to work with.


StarStarStarStarStar Hands down the best place my husband and I have... —    (Patient since Tue Aug 11 00:00:00 MDT 2020)

Hands down the best place my husband and I have been to, they make sure you have the best experience, and are well taken care of. Also, they have many options for frames, different styles and brands. We love it here and will continue to give them our business!


StarStarStarStarStar I just need a new pair of glasses. A general ch... —    (Patient since Wed Mar 30 00:00:00 MDT 2016)

I just need a new pair of glasses. A general change is needed. Age is 84 and that is old. Presently at Rosewood in F. M. and will get released next week. Have to stay here foe 14 days after getting the VIROUS exam. I was negative and that is OK but 14 day isolation is part of their plan. Will call you when I can get there, after 8/25. Bob Linker


StarStarStarStarStar This was the first eye exam in 66 years! —    (Patient since Fri Aug 07 00:00:00 MDT 2020)

This was the first eye exam in my life - after 66 years! Therefore, I did not know what to expect. I was amazed at the professionalism of the Wilken staff, their adherence to COVID-19 protection and friendliness. The exam was quick and easy and Dr. Wliken took time to thoroughly explain everything they had learned about my eyes. Overall, a wonderful experience and I would highly recommend Wilken Family Eye Care. They are NOT a major chain, just out to sell glasses. They are a family-owned and operated business providing high-quality, honest eye care!


StarStarStarStarStar Enjoyable first time visit! —    (Patient since Mon Aug 03 00:00:00 MDT 2020)

Enjoyable first-time visit - looking forward to more!


StarStarStarStarStar Excellent eye care provider. The staff was supe... —    (Patient since Fri Jul 17 00:00:00 MDT 2020)

Excellent eye care provider. The staff was super friendly and worked great with my daughter. They made it a pleasant experience. They use cutting edge technology and provide ample time to speak with doctor and.m not feel like a dollar sign . The office and equipment was clean and staff were wearing masks during our visit. I took my 8yo daughter for her first comprehensive visit and I’ll be going myself next month. Their eye selection was small. yet modest with a lot of variety and brands. I personally don’t like to be overwhelmed with hundreds of frames that are essentially based off te same basic design. I plan to become a lifetime client!


StarStarStarStarStar Great staff for kind and skilled nurse and doct... —    (Patient since Wed Jul 29 00:00:00 MDT 2020)

Great staff for kind and skilled nurse and doctor !!!


StarStarStarStarStar Best Eye Drs in the metroplex! —    (Patient since Wed May 30 00:00:00 MDT 2007)

Excellent care, customer service and detail to attention of your eye are health!


StarStarStarStarStar  —    (Patient since Tue Jan 25 00:00:00 MST 2011)

Excellent service and good advice from the doctor. The staff is friendly and helpful! Nice practice!!


StarStarStarStarStar Get your eyes corrected here —    (Patient since Thu Nov 07 00:00:00 MST 2019)

The greatest place to get an eye exam and glasses. They know their stuff. They make you feel like family


StarStarStarStarStar This eye doctor is the first one that truly too... —    (Patient since Thu Jul 16 00:00:00 MDT 2020)

This eye doctor is the first one that truly took the time to explain things about my eyes in terms I could understand. I was so happy with all of the staff. You will not be sorry you choose the Wilken Family!


StarStarStarStarStar Very Satisfied Patient  —    (Patient since Fri Jul 27 00:00:00 MDT 2007)

Dr. Stephanie been handling my eye care since they moved their practice to Coppell. Hard to believe, but I look forward to going to the eye doctor.


StarStarStarStarStar Great Eye Care —    (Patient since Mon Jul 06 00:00:00 MDT 2020)

I have had some awesome visits to many places, but Dr. Wilken's and his staff was undeniably NUMBER ONE, from making my appointment to the eye exam to choosing the right pair of glasses. I would recommend his office... ***** 5 stars.


StarStarStarStarStar Dr. Vickers is the BEST!!! —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Dr. Vickers is the BEST!!!


StarStarStarStarStar Wonderful Eye Care  —    (Patient since Tue Jun 30 00:00:00 MDT 2015)

Wilken Family Eye Care has great service and the employee there are very nice. The prices of glasses are very reasonable. It is always great to see Dr. Vickers. Wilken Family Eye Care is the best..


StarStarStarStarStar 5 Stars!! —    (Patient since Mon Apr 09 00:00:00 MDT 2018)

Amazing customer service! I've been a patient for about 3 years and I haven't had one bad experience.


StarStarStarStarStar I really appreciate that Dr. Wilken was able to... —    (Patient since Thu Dec 13 00:00:00 MST 2018)

I really appreciate that Dr. Wilken was able to see me on such short notice. The staff is always very polite, and Dr. Wilken quickly resolved my issue!


StarStarStarStarStar Excellent service.  —    (Patient since Fri Sep 09 00:00:00 MDT 2016)

Excellent service. A very professional group. I appreciated the doctor answering my questions about possible eyecare requirements. This is my eyecare group and I will return.


StarStarStarStarStar  —    (Patient since Fri Aug 25 00:00:00 MDT 2017)

I was so satisfied with my exam. I thought everyone was great!


StarStarStarStarStar Great place for eyecare —    (Patient since Wed Jun 24 00:00:00 MDT 2020)

Everyone was so friendly and knowledgeable. The transition from technician, doctor, and optician was seamless and I really enjoyed working with each of them. The office is bright, up-to-date, and very clean. My entire experience was first class.


StarStarStarStarStar Very good customer service! From the moment I ... —    (Patient since Fri Jun 19 00:00:00 MDT 2020)

Very good customer service! From the moment I called to the moment I left from my appointment, have all good things to report! I am a new patient and am very impressed with the entire staff. I did not feel rushed through my appointment and found Dr. B. Wilkins to be the most thorough eye doctor that I’ve ever scene. This is after 57 years and living in multiple states. Bravo.


StarStarStarStarStar Best Optometrists Forever! —    (Patient since Fri Mar 30 00:00:00 MDT 2007)

Wow! My electronic records there show that I’ve been visiting Dr. Bret and Stephanie for at least 12 years. Amazing how The Wilkens always keep up with the latest education and tech. Always a great result!


StarStarStarStarStar Dr Wilken is awesome. Been seeing him last 10 y... —    (Patient since Wed Mar 06 00:00:00 MST 2013)

Dr Wilken is awesome. Been seeing him last 10 years and will going to him next 10.


StarStarStarStarStar Great visit! —    (Patient since Fri Jun 12 00:00:00 MDT 2020)

I enjoyed my visit to Wilken Family Eye Care. Everyone was very helpful and nice. The nurses and doctors explained everything in an easy to understand way.


StarStarStarStarStar Great customer service and highly knowledgeable... —    (Patient since Thu Jun 11 00:00:00 MDT 2020)

Great customer service and highly knowledgeable.


StarStarStarStarStar Wilken Family Eye Care Staff  —    (Patient since Wed Dec 31 00:00:00 MST 2014)

As always, visiting Wilken Family Eye Care Staff makes you feel like family. They take great care in making sure you are comfortable with your vision and the glasses you will be purchasing. They are professional, friendly, and courteous.


StarStarStarStarStar Best service ever!! My Kids and my husband are ... —    (Patient since Thu Aug 04 00:00:00 MDT 2016)

Best service ever!! My Kids and my husband are so happy to have a doctor who they can trust !!


StarStarStarStarStar HIGHLY RECOMMEND —    (Patient since Thu Apr 25 00:00:00 MDT 2019)

I started seeing Dr. Vickers a couple of years ago. He is very personable. The staff is excellent.


StarStarStarStarStar Best eye care —    (Patient since Fri Dec 22 00:00:00 MST 2006)

Wilken Family Eye Care is the best. Family owned, the doctors are amazing, staff is very friendly, and they make you very comfortable through your eye exams and educate you along the way. They really care about their patients! Also very clean facilities which is always nice.


StarStarStarStarStar Excellent service during eye exam —    (Patient since Tue Apr 20 00:00:00 MDT 2010)

Excellent service during eye exam and knowledgable staff as well. Staff were masks and the office was clean and equipment was sanitized prior to use. I definitely recommend the Wilken Family eye care team. They are awesome!


StarStarStarStarStar I really appreciate the kindness and courtesy y... —    (Patient since Tue Jun 12 00:00:00 MDT 2018)

I really appreciate the kindness and courtesy your office staff gives. The service is awesome and I love my glasses. Thank you, Kerry Braxton


StarStarStarStarStar Was always leery of not going to an ophthalmolo... —    (Patient since Thu May 21 00:00:00 MDT 2020)

Was always leery of not going to an ophthalmologist but this time..... I had an informative good eye checkup.


StarStarStarStarStar Everyone was welcoming and friendly. The Optom... —    (Patient since Fri May 08 00:00:00 MDT 2020)

Everyone was welcoming and friendly. The Optometrist was very informative. His information was helpful in my choosing of the brand of contacts and glasses that would be best for me.


StarStarStarStarStar office Cleanliness —    (Patient since Fri Apr 18 00:00:00 MDT 2008)

Office is super clean. They are taking great care to keep you covered for the Covid-19 requirements.


StarStarStarStarStar Thank you for calling me back and making an app... —    (Patient since Thu Jan 25 00:00:00 MST 2018)

Thank you for calling me back and making an appointment for my mom, we didn't have to wait to be seen in between appointments. I was to thank Roxane for being so patience with my mom and the girl up from sorry I didn't get her name, very nice when we walked it and made us feel welcomed.


StarStarStarStarStar Always beyond and above excellent care and serv... —    (Patient since Wed Oct 08 00:00:00 MDT 2014)

Always beyond and above excellent care and service. Dr W is always kind and very professional and knowledgeable. This is a great office I love this place! The staff is always so awesome and kind as well. I’m very thankful to them.


StarStarStarStarStar Everyone was was so friendly —    (Patient since Tue Apr 28 00:00:00 MDT 2020)

I felt very safe, everyone was do friendly. The exam was thorough and I feel my glasses will work great for work. Thank you for not rushing me through the process and asking questions to give me the best exam possible.


StarStarStarStarStar Social Distancing Precautions Very Intentional —    (Patient since Thu Jan 09 00:00:00 MST 2014)

Very pleased with the services I received especially considering the precautions taken for social distancing.


StarStarStarStarStar Great service friendly staff. They treat you li... —    (Patient since Fri Apr 13 00:00:00 MDT 2007)

Great service friendly staff. They treat you like family!!


StarStarStarStarStar Great experience!! —    (Patient since Thu Mar 19 00:00:00 MDT 2020)

Great experience, excellent, friendly and knowledgeable staff.


StarStarStarStarStar My Experience —    (Patient since Thu Mar 12 00:00:00 MDT 2020)

Wow this was the best eye exam I ever had. The staff was very welcoming and during the eye exam the staff was friendly and we talked about life. The doc was awesome he listened to my concerns and made adjustments. He also was honest with me about contacts and the solution the i should or shouldn’t be using. So I like trying new things out here and there.


StarStarStarStarNo Star Typically good, not as happy last time —    (Patient since Thu Oct 11 00:00:00 MDT 2012)

Stephanie is great, but I'm not completely satisfied.


StarStarStarStarStar  —    (Patient since Fri Feb 21 00:00:00 MST 2020)

My appointment was great! Everybody was super nice, and I’ll definitely come back.


StarStarStarStarStar Very professional and super friendly staffed  —    (Patient since Fri Nov 08 00:00:00 MST 2019)

Very professional and super friendly staffed


StarStarStarStarStar Excellent service from the second you walk in t... —    (Patient since Mon Mar 30 00:00:00 MDT 2015)

Excellent service from the second you walk in the door! I highly recommend Wilken for your family's eye care needs.


StarStarStarStarStar The office is really nice and they have a large... —    (Patient since Fri Oct 30 00:00:00 MDT 2015)

The office is really nice and they have a large variety of frames to choose from. The office staff greeted with me with a smile and made me feel welcomed Dr Wilken is friendly and knowledgeable. I’d recommend this office to everyone


StarStarStarStarStar Love my doctors here and the staff. Always so p... —    (Patient since Thu Apr 21 00:00:00 MDT 2016)

Love my doctors here and the staff. Always so polite and extremely thorough and helpful


StarStarStarStarStar Mr. Vickers  —    (Patient since Fri Jul 09 00:00:00 MDT 2010)

Mr. Vickers was such a nice man and friendly. Made me feel welcomed and comfortable. Thank you.


StarStarStarStarStar I hadn't been to the eye doctor in over 15 year... —    (Patient since Tue Feb 11 00:00:00 MST 2020)

I hadn't been to the eye doctor in over 15 years. The staff at Wilken Eye Care we so amazing that I can guarantee that I'll be back to see them next year. They were courteous, knowledgeable and professional. They allowed me to try on a wide variety of glasses until I found the shape and color that was perfect for me. They now have a customer for life.


StarStarStarStarStar Our family has used Wilken Family Eye Care for ... —    (Patient since Wed Apr 30 00:00:00 MDT 2008)

Our family has used Wilken Family Eye Care for over 10 years.


StarStarStarStarStar Professional and Timely Service —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

My frames broke (after 6 years and I was trying to bend the wire frame) but Wilken got me in very quickly, I picked out replacement frames, got my eyes examined to get a new RX and my new glasses are now on order. Great job by Stephanie and the team!


StarStarStarStarStar Excellent customer service. The doctor explain... —    (Patient since Thu Jan 30 00:00:00 MST 2020)

Excellent customer service. The doctor explained my condition to me in a way I could understand. The entire staff was great and very helpful.


StarStarStarStarStar Fantastic Experience —    (Patient since Thu Jan 23 00:00:00 MST 2020)

It was my first time going to the eye doctor and the entire experience was pleasant from beginning to end. Everyone I spoke with was kind and helpful.


StarStarStarStarStar Genuine and friendly team! —    (Patient since Wed Jan 22 00:00:00 MST 2020)

Staff was very friendly and punctual, location is easy to find and the Doctor was very knowledgeable and genuinely seemed to have my best interest in mind.


StarStarStarStarStar Appointment with Dr. Bret Wilken —    (Patient since Thu Aug 23 00:00:00 MDT 2007)

Just met with Dr. Bret Wilken. As with earlier examinations, Bret walked through the process, clearly explaining the tests he performed. I am at the age (65) where I am planning to make the transition from "task glasses" to full progressive lenses. I understand I'll have to get used to this change. I am very satisfied with how he handles his eye appointment explanations.


StarStarStarStarStar Everyone's always very friendly and helpful. I'... —    (Patient since Wed Jan 06 00:00:00 MST 2016)

Everyone's always very friendly and helpful. I've had a repeat problem with contact lens fitting, and Dr. Bret keeps at it trying to help me find a better feel.


StarStarStarStarStar Everyone in the office are very professional. ... —    (Patient since Thu Apr 05 00:00:00 MDT 2007)

Everyone in the office are very professional. The doctors are excellent and explain everything really well. I and my family have gone to the Wilken Family Eye Care center for over 10 years and we are extremely happy with our care. we


StarStarStarStarStar I felt valued as a patient.  —    (Patient since Thu Jun 27 00:00:00 MDT 2013)

I did not feel rushed. The Dr. took the time to address all of my questions.


StarStarStarStarStar Excellent service —    (Patient since Fri May 19 00:00:00 MDT 2017)

I couldn't be happier with the excellent care and service I received from the staff at Wilken Family Eye Care. I highly recommend them to anyone looking for top notch eye care. Thank you all for making my experience so great!


StarStarStarStarNo Star Good friendly service Would have been five sta... —    (Patient since Mon Jan 05 00:00:00 MST 2009)

Good friendly service Would have been five stars but my appointment started 20 minutes late for an 830am


StarStarStarStarStar Very professional from start to finish. Thank y... —    (Patient since Mon Nov 25 00:00:00 MST 2019)

Very professional from start to finish. Thank you for taking time to answer and explain each step of the way.


StarStarStarStarStar The Very Best —    (Patient since Thu Nov 07 00:00:00 MST 2019)

The very Best Service with the most experienced people in the field


StarStarStarStarStar Dr. Bret Wilken does excellent eye evaluations.... —    (Patient since Thu May 11 00:00:00 MDT 2017)

Dr. Bret Wilken does excellent eye evaluations.


StarStarStarStarStar I love Wilken Family Eye Care. Both Dr. Bret a... —    (Patient since Thu Aug 23 00:00:00 MDT 2018)

I love Wilken Family Eye Care. Both Dr. Bret and Dr. Stephanie are so personable as well as their staff. They explained everything in detail and helped me pick out the perfect pair of work and driving glasses.


StarStarStarStarStar It was a pleasant experience from the get-go! I... —    (Patient since Fri Nov 08 00:00:00 MST 2019)

It was a pleasant experience from the get-go! I found out more about my eyes in 15 minutes than I had in 30 years!


StarStarStarStarStar The entire staff was very professional and trea... —    (Patient since Mon Nov 04 00:00:00 MST 2019)

The entire staff was very professional and treated me with great care.


StarStarStarStarStar Dr. Brett was great! Personable and gave me a l... —    (Patient since Mon Feb 13 00:00:00 MST 2017)

Dr. Brett was great! Personable and gave me a lot of information regarding eye health. He made the exam effortless. Answered all of my questions.


StarStarStarStarStar Annual Eye Checkup —    (Patient since Tue Oct 04 00:00:00 MDT 2011)

Excellent service, appealing eyewear selection, fabulous follow-up service are why I come back to Dr Stephanie’s office each year!


StarStarStarStarStar Very professional staff and the newest up to da... —    (Patient since Sat Dec 08 00:00:00 MST 2007)

Very professional staff and the newest up to date equipment to check vision and any possible eye problems . I appreciate the thorough explanations of the tests in terms I can understand. Highly recommend this office!


StarStarStarStarStar Excellent business, service and professional st... —    (Patient since Tue Sep 27 00:00:00 MDT 2011)

Excellent business, service and professional staff


StarStarStarStarStar Always impressed with the doctors and staff. ... —    (Patient since Thu Sep 24 00:00:00 MDT 2015)

Always impressed with the doctors and staff. Very thorough exam, huge selection of frames, quick turn around.


StarStarStarStarStar Super professional, respects your rights as a p... —    (Patient since Fri Aug 20 00:00:00 MDT 2010)

Super professional, respects your rights as a patient.


StarStarStarStarStar I was totally pleased with my first visit to Wi... —    (Patient since Tue Sep 10 00:00:00 MDT 2019)

I was totally pleased with my first visit to Wilken Family Eye Care. The Staff was friendly, engaged, thorough and professional. I was very impressed with the professionalism of Dr. Wilken. My wife has been using Wilken Family Eye Care for some time and and she is thoroughly please with them also. From the Brady family to the Wilken Family, thank you!


StarStarStarStarStar Great Doctors and Staff —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

We have been going there for over 7 years now and we will not change. They are great!


StarStarStarStarStar Very Friendly and Professional. In and out in... —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

Very Friendly and Professional. In and out in a timely matter. Feel very comfortable with their knowledge


StarStarStarStarStar You guys are the best. Super patient, thorough,... —    (Patient since Tue Jun 30 00:00:00 MDT 2015)

You guys are the best. Super patient, thorough, and always willing to sit and spend time instead of rushing to see as many people as possible.


StarStarStarStarStar I have been a patient of Dr. Wilken for 4 years... —    (Patient since Fri Sep 18 00:00:00 MDT 2015)

I have been a patient of Dr. Wilken for 4 years now and am very pleased with their service and attention to detail. The Team is very polite and knowledgeable and take their time to answer any questions. Dr. Wilken is very informative during the exam by how he explains all of the tests and what he is looking for while reviewing my chart. I really appreciate that he takes the time to do that because I learn so much from him. I highly recommend Dr. Wilken and his team.


StarStarStarStarStar Dr Stephanie is a great eye doctor. She listen... —    (Patient since Thu Jan 04 00:00:00 MST 2007)

Dr Stephanie is a great eye doctor. She listens to your concerns and explains things in a language you can understand.


StarStarStarStarStar ‘‘This was my first visit. The doctor was amazi... —    (Patient since Tue Aug 20 00:00:00 MDT 2019)

‘‘This was my first visit. The doctor was amazing. I didn’t feel rushed or like she had somewhere else to be. Will defiantly be back.


StarStarStarStarStar I like Dr. Bret —    (Patient since Thu Sep 06 00:00:00 MDT 2007)

I enjoy seeing Dr. Bret because I think he's very knowledgeable and is willing to answer your questions frankly.


StarStarStarStarStar Great Experience —    (Patient since Tue Dec 02 00:00:00 MST 2014)

Everyone here is friendly, flexible, and super pleasant to interact with!


StarStarStarStarStar The staff is always professional and courteous.... —    (Patient since Mon Dec 18 00:00:00 MST 2017)

The staff is always professional and courteous. This is one dr’s visit I look forward to. Great selection of frames and services as well. Thanks Dr’s Wilken!!


StarStarStarStarStar My experience is always great from check in, to... —    (Patient since Thu Jan 26 00:00:00 MST 2012)

My experience is always great from check in, to my thorough exam to selecting eyewear - I moved from Coppell years ago and still return so that I can go to Wilken!


StarStarStarStarStar Son’s first time visit.  —    (Patient since Wed Aug 07 00:00:00 MDT 2019)

Staff is always very friendly. The doctor is very friendly and informative.


StarStarStarStarStar Problem with my eye. —    (Patient since Fri Apr 20 00:00:00 MDT 2012)

Very happy and please with my visit. Dr Stephanie went over and above to help me get the lowest price for my prescription. Very thankful for her help. Dr Stephanie and Dr Bret are wonderful.


StarStarStarStarStar Professional & knowledgeable —    (Patient since Tue Jul 23 00:00:00 MDT 2019)

Professional & knowledgeable


StarStarStarStarStar Excellent  —    (Patient since Wed May 24 00:00:00 MDT 2017)

Dr. Wilken took the time to address all my concerns. He is very nice and patient. My whole family uses this practice and are very happy with the care and service!


StarStarStarStarStar Loved how Dr Vickers made the appointment easy ... —    (Patient since Fri Nov 09 00:00:00 MST 2012)

Loved how Dr Vickers made the appointment easy and stress free very personable and professional. Selecting the glasses was easy and great with no pressure. They provided just the right amount of direction and then stepped back to let us look at our pace.


StarStarStarStarStar  —    (Patient since Tue Jul 16 00:00:00 MDT 2019)

Extremely polite and efficient staff. Dr. Wilken is extremely knowledgeable and very patient friendly. Shared in both medical and layman’s terms so that I was fully aware of all that was going on with my vision.


StarStarStarStarStar Great doctors and staff members, doctor answers... —    (Patient since Fri May 10 00:00:00 MDT 2019)

Great doctors and staff members, doctor answers all your questions and makes you very comfortable. They have new technology equipments to check the eyes. Office is lovely. I would recommend this to everyone!


StarStarStarStarStar This office is great!! —    (Patient since Thu Jun 27 00:00:00 MDT 2019)

Dr. Wilken is fantastic and explains everything well. The gentleman that helped with my glasses knew what he was talking about and helped me use my benefits to my advantage. I've always felt that eye places try to take advantage of patients but it felt nothing like that here. They made sure I understood my benefits and how to use them.


StarStarStarStarStar great first time experience —    (Patient since Wed Jun 26 00:00:00 MDT 2019)

awesome staff, very helpful and welcoming!


StarStarStarStarStar  —    (Patient since Wed Jun 26 00:00:00 MDT 2019)

My recent eye exam was great! Everyone in the office made me feel welcome and comfortable.


StarStarStarStarStar outstanding service.  —    (Patient since Tue Dec 08 00:00:00 MST 2009)

outstanding service. Your office demonstrates attention to detail. Very calming environment. and Caring by all doctors.


StarStarStarStarStar Very friendly staff. Office is bright and cheer... —    (Patient since Mon Jan 12 00:00:00 MST 2015)

Very friendly staff. Office is bright and cheerful.


StarStarStarStarStar Thank you for seeing me so quickly and solving ... —    (Patient since Tue Aug 07 00:00:00 MDT 2007)

Thank you for seeing me so quickly and solving my eye issue so well. Thanks so much for your professional service. Customer for life!


StarStarStarStarStar I really liked dr. Vickers. Very personable and... —    (Patient since Thu May 14 00:00:00 MDT 2015)

I really liked dr. Vickers. Very personable and nice. Did well with my noisy kids being distracting.


StarStarStarStarStar Great Drs. & Staff —    (Patient since Wed Mar 26 00:00:00 MDT 2008)

I typically see Dr. Stephanie but she wasn’t in the office that day. I am going out of town soon so I saw Dr. Vickers for this appointment. He quickly put me at ease & the appt. went well. The entire staff is always friendly. I originally met Dr. Stephanie at another vision practice near my work location. When Wilken Family Eye Care opened I continued w/Dr. Stephanie and my husband began seeing Dr. Bret. We are extremely pleased with their service and staff.


StarStarStarStarStar The entire team was very professional and helpf... —    (Patient since Mon May 20 00:00:00 MDT 2019)

The entire team was very professional and helpful. I will definitely come back.


StarStarStarStarStar Our family loves the staff at Wilken Family Eye... —    (Patient since Thu Dec 20 00:00:00 MST 2012)

Our family loves the staff at Wilken Family Eye Care. Friendly, knowledgeable, and caring doctors— we wouldn’t trust anyone else with our vision needs!


StarStarStarStarStar Best Optometrist in town! —    (Patient since Mon Aug 27 00:00:00 MDT 2018)

I've been going here for years. My profession requires that I have great eyesight and I trust in Wilken Family Eye Care to keep me in great shape. Prompt, thorough, personalized and caring!


StarStarStarStarStar Great people, great service —    (Patient since Mon Jun 14 00:00:00 MDT 2010)

I've been going to Wilken Eye Clinic for ~15 years and have always found the experience to be exceptional in terms of professionalism, courtesy, and service.


StarStarStarStarStar I absolutely love Wilken Family Eye Care! ... —    (Patient since Fri Jun 27 00:00:00 MDT 2014)

I absolutely love Wilken Family Eye Care! They make you feel so welcome and the care I receive while there is truly above and beyond. I can’t say enough great things about them and would highly recommend them to anyone needing vision care.


StarStarStarStarStar We love Wilken Family Eye Care!  —    (Patient since Wed May 16 00:00:00 MDT 2018)

We love Wilken Family Eye Care!


StarStarStarNo StarNo Star The Optometrist was really good, but the sell m... —    (Patient since Thu May 02 00:00:00 MDT 2019)

The Optometrist was really good, but the sell man “optician” try to charge me 80 dollars for my cl fitting, he said because I want color contacts. It’s the first time I heard something like this, he have many years in this place how he don’t kno the right info? I don’t like him.


StarStarStarStarStar Excellent! —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

The entire staff is always great! Dr. Vickers is the BEST!!! I have 100% confidence in him. I have recommended Wilken Family Eye Care to many people.


StarStarStarStarStar Totally Awesome!!!  —    (Patient since Tue Apr 23 00:00:00 MDT 2019)

My Optometrist appointed was with a family-owned business that was so awesome!! The assistant and the doctor explained every step thoroughly. Will be making this my family Optometrist!


StarStarStarStarStar As good as it gets —    (Patient since Thu Feb 14 00:00:00 MST 2013)

Great staff, cutting edge equipment, friendly smart Doctor.


StarStarStarStarStar great experience... prior vision was 20/400. A... —    (Patient since Tue Apr 16 00:00:00 MDT 2019)

great experience... prior vision was 20/400. After Lasik, 20/15 :) ... Things are literally in HD now compared to wearing glasses


StarStarStarStarStar  —    (Patient since Fri Aug 25 00:00:00 MDT 2017)

I think my office visit was extremely great. I am so pleased with the Dr that took care of me.


StarStarStarStarStar Great service and thorough exam.  —    (Patient since Tue Apr 20 00:00:00 MDT 2010)

Great service and thorough exam. No pushy sales people just great Drs and assistants. I recommend the Wikens.


StarStarStarStarStar Great service and staff. Very efficient and fri... —    (Patient since Wed Dec 05 00:00:00 MST 2007)

Great service and staff. Very efficient and friendly


StarStarStarStarStar Very friendly, helpful and knowledgeable staff!... —    (Patient since Tue Oct 03 00:00:00 MDT 2017)

Very friendly, helpful and knowledgeable staff!


StarStarStarStarStar My experience was very positive. From the girl... —    (Patient since Wed Nov 18 00:00:00 MST 2009)

My experience was very positive. From the girls at the front desk, pre exam and meeting with Dr. Wilken every part was a very good experience. One thing I appreciate is how Dr. Wilken makes you feel like he has all the time in the world for you and you never feel like you are being rushed through.


StarStarStarStarStar Always a perfect appt with Dr. Bret Wilken. Lov... —    (Patient since Thu Sep 06 00:00:00 MDT 2007)

Always a perfect appt with Dr. Bret Wilken. Love this place!


StarStarStarStarStar Happy Customer  —    (Patient since Tue May 03 00:00:00 MDT 2016)

I am a repeat customer and am very pleased with the staff and Doctor Wilken! They are very professional and efficient. They are friendly as well!! I highly recommend this office for vision care!!


StarStarStarStarStar I really enjoyed my visit and the time spent wi... —    (Patient since Tue Mar 12 00:00:00 MDT 2019)

I really enjoyed my visit and the time spent with the Dr. and his patience me.


StarStarStarStarStar Excellent care & excellent service!! 5 Star all... —    (Patient since Mon Nov 04 00:00:00 MST 2013)

Excellent care & excellent service!! 5 Star all the way!!!


StarStarStarStarStar I came in for a recheck on a receipt prescripti... —    (Patient since Mon Jul 28 00:00:00 MDT 2008)

I came in for a recheck on a receipt prescription change. Dr. Bret was great! He took care of the issue and I will have new lenses soon. I love the staff and doctors at Wilken Eye Care.


StarStarStarStarStar LASIK with Wilkens —    (Patient since Fri Feb 01 00:00:00 MST 2019)

The whole staff and doctors were very knowledge and helpful through the entire process from consultation to post surgery needs.


StarStarStarStarStar They make it easy for you —    (Patient since Wed Apr 25 00:00:00 MDT 2012)

Its always a pleasure coming back every year. They are very trustworthy, my whole family comes here and is satisfied. They make everything easy (hours to come in, picking anything up, they'll order everything for you). One time I had an eye infection and they sent me home with 2-3 weeks worth of dailies for free. They just recently gave me three different brands to try out for a few weeks.


StarStarStarStarStar No wait, friendly, answered all questions. —    (Patient since Wed Aug 20 00:00:00 MDT 2014)

No wait, friendly, answered all questions.


StarStarStarStarStar Very professional! They took their time and mad... —    (Patient since Fri Sep 02 00:00:00 MDT 2016)

Very professional! They took their time and made sure they covered every scenario! I highly recommend Wilken Family Eye Care.


StarStarStarStarStar First time visit went very well. Appreciated th... —    (Patient since Thu Feb 21 00:00:00 MST 2019)

First time visit went very well. Appreciated the thorough, non rushed approach on my diagnosis. Nice, clean, and orderly office with a great staff.


StarStarStarNo StarNo Star Dr. Wilken was great, very informative, front o... —    (Patient since Wed Feb 20 00:00:00 MST 2019)

Dr. Wilken was great, very informative, front office was pleasant but the gentlemen who helps with finding glasses/ pricing made me feel like we shouldn’t have been in there. I understand glasses are expensive but I told David that I was not going to pay $300 for my 10 yr old sons glasses. He then went to the “bargain draw” and pulled out two sets of glasses and told us these were the glasses for people who only needed to wear them few times a day....he made me feel terrible and poor. It’s not that I can’t afford them, I was just looking for other options. This was the second time we’ve come there and the first time I felt the same exact way....


StarStarStarStarStar Everyone was Great especially Dr. Vickers!!  —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

Everyone was Great especially Dr. Vickers!!! He went through everything and explained it all very clearly. Just a great experience!


StarStarStarStarStar It was a pleasant experience. —    (Patient since Wed May 09 00:00:00 MDT 2018)

It was a pleasant experience.


StarStarStarStarStar Happy Customer  —    (Patient since Mon Apr 09 00:00:00 MDT 2018)

Great doctors, great staff, great place for eye care!


StarStarStarStarStar Kim F —    (Patient since Wed Dec 19 00:00:00 MST 2018)

I was recommended by a friend to try Wilken Family Eye Care and I was so happy I did! All staff, including drs. worked hard to give me the best contact fit for my aging eyes. Really appreciated their time and patience.


StarStarStarStarStar The Dr never made me feel rushed and answered a... —    (Patient since Thu Oct 11 00:00:00 MDT 2012)

The Dr never made me feel rushed and answered all my questions.


StarStarStarStarStar Always a pleasure to be treated here. All the s... —    (Patient since Wed Jan 06 00:00:00 MST 2016)

Always a pleasure to be treated here.


StarStarStarStarStar Love seeing the wonderful people at Wilken Fami... —    (Patient since Wed Feb 21 00:00:00 MST 2007)

Love seeing the wonderful people at Wilken Family Eye Care. They treat you like family. Always professional and listens to youreye care needs and helps with any daily issues I’m having


StarStarStarStarStar Awesome Place/ Great People —    (Patient since Mon Nov 23 00:00:00 MST 2015)

I always love my appointments. I feel like I get a good exam and I like that time is taken to discuss my options as far as contacts, glasses, etc. And everyone is always soooo nice!


StarStarStarStarStar Dr. Wilken is awesome and the entire staff is t... —    (Patient since Fri Aug 16 00:00:00 MDT 2013)

Dr. Wilken is awesome and the entire staff is top notch. They make it fun to come in and I love how quick they get you back and seen. Love this place!


StarStarStarStarStar Dr. Brett took the time to thoroughly explain h... —    (Patient since Tue Dec 12 00:00:00 MST 2006)

Dr. Brett took the time to thoroughly explain his findings and we had a nice conversation about my particular situation.


StarStarStarStarStar First rate Facility, Doctor's, and Staff -  —    (Patient since Tue May 30 00:00:00 MDT 2017)

First rate Facility, Doctor's, and Staff - When you are having your eyes examined, you want a detailed exam and information about the health of your eyes. With the multiple top of the line pieces of equipment - you can be assured your eyes are getting the most in depth analysis. From the front desk staff, the eye technicians, to the doctor's - everyone is highly trained and everyone has a friendly and professional attitude... such a great place!


StarStarStarStarStar Dr. Wilken was thorough and helpful as always. ... —    (Patient since Tue Oct 09 00:00:00 MDT 2012)

Dr. Wilken was thorough and helpful as always. Wait time was only a few minutes. Staff was pleasant.


StarStarStarStarStar Great experience. So calm and takes the time to... —    (Patient since Mon Sep 27 00:00:00 MDT 2010)

Great experience. So calm and takes the time to visit with you You know you’re I. Good hands.


StarStarStarStarStar The facility was clean, staff was friendly and ... —    (Patient since Fri Dec 07 00:00:00 MST 2018)

The facility was clean, staff was friendly and welcoming. Definitely recommend.


StarStarStarStarStar I loved it here! —    (Patient since Thu Dec 20 00:00:00 MST 2018)

Finding a good doctor of any type is highly important to me. Since the retirement of my previous favorite eye doctor, I have been on the search for a good eye clinic and I have finally found it. The first thing I noticed when I walked in was how welcoming it was. The office is decorated beautifully and the staff are friendly and professional. There is a children's play area as well. I also noticed that they had a lot of newer, cutting edge equipment, which I really liked. The doctor made eye contact while answering and explaining all of my questions, of which I had many. This is something my previous doctor did that I really appreciated. I felt like I walked away from my appointment with more knowledge than when I walked in. I truly feel that each patient is important to Dr. Wilken.


StarStarStarStarStar Great doctors...Great Service —    (Patient since Wed Oct 13 00:00:00 MDT 2010)

We have been going to Bret and Stefanie for many years now. They are top notch doctors. I would highly recommend them. Very honest and would only do what is right for the patient. Front office service is also awesome.


StarStarStarStarStar When you walk in you are greeted by a friendly ... —    (Patient since Mon Jul 28 00:00:00 MDT 2008)

When you walk in you are greeted by a friendly staff. The office is warm and inviting.


StarStarStarStarStar Excellent Family Eye Care —    (Patient since Wed Aug 29 00:00:00 MDT 2012)

Dr. Bret Wilken is awesome! He takes his time answering all your questions. He does not make you feel rushed and that he has to be done with you so he can get on to his next appointment.


StarStarStarStarStar A Family Business Like No Other —    (Patient since Thu Aug 30 00:00:00 MDT 2007)

Wilken Family Eye Care is a great example of how to run a business. Period. Personal attention, attention to detail, relationship oriented.


StarStarStarStarStar Great Team —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Great team. I never feel rushed with my appointment. They can get me in if I need to see someone quickly. Very positive experience


StarStarStarStarStar Very professional and courteous Dr’s and Staff!... —    (Patient since Thu Aug 21 00:00:00 MDT 2008)

Very professional and courteous Dr’s and Staff!


StarStarStarStarStar Everything about the experience was so positive... —    (Patient since Thu Nov 01 00:00:00 MDT 2018)

Everything about the experience was so positive for my 88 year old mom. Everyone was so patient, kind, and knowledgeable.


StarStarStarStarStar professional, friendly, courteous, answers ques... —    (Patient since Fri Oct 27 00:00:00 MDT 2017)

professional, friendly, courteous, answers questions in a way that all can understand, very in depth analysis of situation


StarStarStarStarStar First Real Eye Exam —    (Patient since Wed Oct 24 00:00:00 MDT 2018)

This visit was my first real eye exam and I’m over 40. The technician and the doctor were great at explaining everything to me and answering any questions I had. I would definitely recommend this office to anyone looking for quality eye care! I also liked having the Optomap as an option!


StarStarStarStarStar Very friendly and helpful service. Staff was kn... —    (Patient since Thu Oct 18 00:00:00 MDT 2018)

Very friendly and helpful service. Staff was knowledgeable with the information I asked about my insurance.


StarStarStarStarStar  —    (Patient since Thu Oct 13 00:00:00 MDT 2016)

So helpful and knowledgeable. Always friendly and provides wonderful customer service.


StarStarStarStarStar Wilken Family is excellent! —    (Patient since Tue Oct 16 00:00:00 MDT 2018)

This was a great visit! It was my first time getting an eye exam and Stephanie and her team walked me through the process. It could not have been easier. The team was extremely professional, and Stephanie did a great job explaining my next steps. I even picked up an awesome set of frames as I headed out. Thanks a lot!


StarStarStarStarStar Great experience! —    (Patient since Tue Feb 16 00:00:00 MST 2010)

Great experience! Had not been in a number of years but it was just as friendly as ever.


StarStarStarStarStar Great team to work with. ! —    (Patient since Fri Oct 09 00:00:00 MDT 2015)

Great team to work with. !


StarStarStarStarStar Professional, Friendly and great service ! —    (Patient since Tue Sep 12 00:00:00 MDT 2017)

Professional, Friendly and great service!


StarStarStarStarStar Great with kids and excellent service! —    (Patient since Wed Sep 26 00:00:00 MDT 2018)

My 8 year old daughter saw Dr. Vickers and our experience was wonderful. The entire team was professional, kind and helpful. I brought my other kids with me and was happy to see they had a small play area for the younger ones to be distracted with. Dr. Vickers was personable and very thorough. He took time to explain everything about my daughter’s test and results. Thank you so much for the excellent service!


StarStarStarStarStar Everyone was very friendly, from the front desk... —    (Patient since Tue Sep 25 00:00:00 MDT 2018)

Everyone was very friendly, from the front desk all the way to checking out. The guy showing me the frames was not too pushy about getting the more expensive frames, and I really appreciate that. Even when I asked to see the frames covered 100% by my insurance, he was cool about it! I will definitely be back here!


StarStarStarStarStar Wonderful Experience.  —    (Patient since Mon Sep 24 00:00:00 MDT 2018)

Wonderful Experience. Everyone was very nice and professional. The doctor was extremely knowledgeable and friendly. I had hardly any wait time and my exam was thorough and quick.


StarStarStarStarStar Everyone was very nice and professional.  —    (Patient since Mon Jan 23 00:00:00 MST 2017)

Everyone was very nice and professional.


StarStarStarStarStar Professional and kind —    (Patient since Wed Jul 10 00:00:00 MDT 2013)

I was greeted immediately upon entering the office. The exam was easy and they were very thorough with answers to my every question. I would recommend Wilken to my friends and will return.


StarStarStarStarStar Loved my experience with y'all. —    (Patient since Mon Sep 10 00:00:00 MDT 2018)

Loved my experience with y'all. It was a stress-less one, everyone and everything was bright and cheerful. Definitely coming back next year.


StarStarStarStarStar Very timely and professional —    (Patient since Thu May 24 00:00:00 MDT 2012)

Doc Wilken is always good. His staff is friendly and they get me in & out in a timely fashion. Highly recommend


StarStarStarStarStar Great practice and service.All are curtious an... —    (Patient since Thu Jul 02 00:00:00 MDT 2009)

Great practice and service. All are curtious and with service in kindness disposition.


StarStarStarStarStar The best optometrist! —    (Patient since Mon Feb 06 00:00:00 MST 2017)

Always feels like home when we come here. Everyone is friendly and attentive.


StarStarStarStarStar Great experience, everyone was professional, th... —    (Patient since Wed Oct 31 00:00:00 MDT 2012)

Great experience, everyone was professional, thorough and friendly. Did not have to wait long.


StarStarStarStarStar Excellent service —    (Patient since Thu Aug 30 00:00:00 MDT 2018)

Excellent service . I recently moved from NY to TX , and was really worry about finding a new Eye doctor and now am really happy I found the Wilken family . The service is excellent, fast , very professional and explained every little detail about my eye health and what should I do an don’t . If you need an eye Doctor , this is the best place you could go 100%.


StarStarStarStarStar Dr. Bret Wilken is awesome! —    (Patient since Mon Aug 27 00:00:00 MDT 2018)

Dr. Bret Wilken is a perfectionist and took his time explaining everything about the current state of my eye health. It was the most thorough and informative exam I've ever had. I'd recommend him 1000x over.


StarStarStarStarStar Great Experience! Doctor was very knowledgeable... —    (Patient since Wed Aug 22 00:00:00 MDT 2018)

Great Experience! Doctor was very knowledgeable and informative. Staff was very friendly and welcoming.


StarStarStarStarStar Everyone in this office is great! From the fron... —    (Patient since Fri Mar 15 00:00:00 MDT 2013)

Everyone in this office is great! From the front office staff that know's my name when I walk in, to the rest of staff along the way until my checkout. Very kind and efficient.


StarStarStarStarStar Dr Stephanie —    (Patient since Thu Jan 04 00:00:00 MST 2007)

As always Dr Stephanie was very attentive to my needs and provided great eye care. Hope I never have to change eye doctors.


StarStarStarStarStar The staff always makes me feel comfortable and ... —    (Patient since Wed Jul 13 00:00:00 MDT 2011)

The staff always makes me feel comfortable and are so helpful when choosing a pair of glasses.


StarStarStarStarStar Always a great experience when visiting Wilken ... —    (Patient since Wed Jul 25 00:00:00 MDT 2012)

Always a great experience when visiting Wilken Family Eye Care.


StarStarStarStarStar Great customer serve, for friendly and professi... —    (Patient since Thu Mar 17 00:00:00 MDT 2016)

Great customer serve, for friendly and professional. Staff was helpful and knowledgeable.


StarStarStarStarStar LOVE Wilken Family Eye Cafe!  —    (Patient since Wed Feb 21 00:00:00 MST 2007)

LOVE Wilken Family Eye Cafe!


StarStarStarStarStar thank you for working me in for an appointment.... —    (Patient since Fri Jul 27 00:00:00 MDT 2018)

thank you for working me in for an appointment.


StarStarStarStarStar Excellent Eye Care! —    (Patient since Mon Jul 23 00:00:00 MDT 2018)

Moms first time there and she has now found her new eye care doctor. Dr. Wilken was very thorough and took the time to talk to her and explain everything. Very comfortable office and exam rooms. Front desk staff very friendly and helpful also. So glad we found this Dr. !


StarStarStarStarStar Bret Wilken saved my day —    (Patient since Fri Dec 01 00:00:00 MST 2017)

I love and appreciate Dr Wilken. He is very thorough and explains the examination results clearly. And his staff is super friendly.


StarStarStarStarStar Best optometrist appointment I have ever had! —    (Patient since Wed Jul 18 00:00:00 MDT 2018)

Best optometrist appointment I have ever had. Dr. Wilken and his staff were extremely courteous and helpful with answering all of my questioons and concerns!


StarStarStarStarStar First ever eye "emergency" —    (Patient since Mon Dec 17 00:00:00 MST 2012)

I had my first ever eye "emergency" and I was able to schedule an appointment immediately. When I arrived I was seen right away. It was a great experience. Everyone was just as wonderful as when I go in for my regular exams.


StarStarStarStarStar Best Eyecare —    (Patient since Mon Sep 24 00:00:00 MDT 2007)

I have been going to Wilken Family Eye Care for a very long time. We recently moved from Coppell to McKinney but I would never think about changing my eye care. I will gladly make the drive back to Coppell to use Dr. Stephanie. She and her staff are always very friendly and professional. David is always very helpful with eyewear


StarStarStarStarStar Loved my first visit! They took the time to exp... —    (Patient since Thu Jul 12 00:00:00 MDT 2018)

Loved my first visit! They took the time to explain each test and the science behind it. After my exam, I was walked through several options ranging from affordable over the counter options to more holistic choices like supplements to treat my dry/ itchy eyes. I loved that the doctor approached each topic from a scientific and educational standpoint. Lastly, so refreshing to have a doctor that listens and does not discount that each patient is unique and should listen to their body.


StarStarStarStarStar Visiting Wilken Family Eye Care is always a ver... —    (Patient since Fri Jul 11 00:00:00 MDT 2008)

Visiting Wilken Family Eye Care is always a very pleasant experience. Dr. Stephanie, Dr. Brad and the staff make you feel like "one of the family".


StarStarStarStarStar The office is comfortable and clean. Staff is f... —    (Patient since Tue May 19 00:00:00 MDT 2015)

The office is comfortable and clean. Staff is friendly and helpful. Dr is kind, patient and willing to explaun everything and answer all questions.


StarStarStarStarStar This is a great office with exceptional doctors... —    (Patient since Wed Jun 13 00:00:00 MDT 2018)

This is a great office with exceptional doctors and an excellent support team. The office as the latest equipment to evaluate your eye health and vision. The optical has a great frame selection including sunglasses and a team to make sure the frame looks great and fits well too. This office is about personable care with great products.


StarStarStarStarStar Always great to see the WFEC team!! —    (Patient since Sat Feb 02 00:00:00 MST 2008)

Always great to see the WFEC team!!


StarStarStarStarStar Best Optometrists in Town! —    (Patient since Fri Jan 04 00:00:00 MST 2008)

Everyone is so nice and helpful, I have absolutely no complaints!


StarStarStarStarStar The staff is always friendly & helpful! —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

The staff is always friendly & helpful!


StarStarStarStarStar  —    (Patient since Wed Sep 23 00:00:00 MDT 2015)

Appreciate Dr Vickers. Very thorough exam and explanation of my particular eye care.


StarStarStarStarStar Great Experience!  —    (Patient since Thu Jun 07 00:00:00 MDT 2018)

Amazing detail and thoroughness in addressing my issues.


StarStarStarStarStar LOVE Wilken! —    (Patient since Wed Jun 06 00:00:00 MDT 2018)

We have been very happy with the level of customer care received at Wilken for years now. Love everyone from from office staff, opticians and doctors. Wonderful place with wonderful people!


StarStarStarStarStar  —    (Patient since Tue Sep 06 00:00:00 MDT 2011)

I always have a wonderful experience at Wilkin Family Eye Care. The employees are always so friendly and easy to talk to.


StarStarStarStarStar Love this place! Always professional and friend... —    (Patient since Tue Dec 20 00:00:00 MST 2016)

Love this place! Always professional and friendly.


StarStarStarStarStar Why I go here... —    (Patient since Thu Feb 06 00:00:00 MST 2014)

I am always treated properly here. I believe I get the best possible exam.


StarStarStarStarStar Highly Recommend —    (Patient since Wed Nov 28 00:00:00 MST 2007)

Our entire family visits Drs. Wilken. We are thankful to have found such caring and knowledgeable eye care doctors.


StarStarStarStarStar Great facility and staff.  —    (Patient since Tue May 22 00:00:00 MDT 2018)

My first visit. Staff was very friendly and Dr. Wilken was great. Didn't feel rushed and the Dr. spent a good deal of time with me discussing my options for corrective lenses.


StarStarStarStarStar Best eye doctor ever. I hope they never leave!... —    (Patient since Thu Sep 06 00:00:00 MDT 2007)

Best eye doctor ever. I hope they never leave!


StarStarStarStarStar This was by far my best experience with a visio... —    (Patient since Wed May 16 00:00:00 MDT 2018)

This was by far my best experience with a vision exam. Will definitely return. Friendly staff, on-time appointment, and amazing care with the doctor.


StarStarStarStarStar Wilken Family Eye Care gives excellent service ... —    (Patient since Thu May 11 00:00:00 MDT 2017)

Wilken Family Eye Care gives excellent service and information.


StarStarStarStarStar Great service. The doctor took time to listen t... —    (Patient since Wed Dec 31 00:00:00 MST 2014)

Great service. The doctor took time to listen to what I had been through with my eyes this past year and explained any issues to be addressed. I leave with glasses ordered.


StarStarStarStarStar Comfortable, trustworthy... —    (Patient since Wed Jun 01 00:00:00 MDT 2016)

Comfortable, trustworthy...thought possibly different, glad I was wrong...great place


StarStarStarStarStar Kudos to all —    (Patient since Tue Mar 07 00:00:00 MST 2017)

I love all the State of the Art equipment you have. Getting my eyes checked was fast and painless. Andrea is Awesome!!! She was sweet and kind....and listened to me. The 2 girls at the front desk.....sorry...I don't remember your names.....they are Fantastic!!! They are a well oiled machine...when it comes to their jobs. Cara.....she is just down right Gorgeous!!!!


StarStarStarStarStar I felt like I got a very good exam. The dr was ... —    (Patient since Fri Aug 25 00:00:00 MDT 2017)

I felt like I got a very good exam. The dr was very pleasant and of course I will return!!!!!


StarStarStarStarStar I highly recommend Wilken Family Eye care. Eve... —    (Patient since Wed Oct 08 00:00:00 MDT 2014)

I highly recommend Wilken Family Eye care. Everyone at the office is professional and personable.


StarStarStarStarStar The doctor spend over 30 minutes with us to be ... —    (Patient since Mon Apr 16 00:00:00 MDT 2018)

The doctor spend over 30 minutes with us to be sure he understood exactly what was going on with my teenager's eyes. Then, he spent more time just explaining it to both myself and my son. It was extremely kind of him to spend that much time with us, and I was very grateful. Will definitely be recommending this practice to others!


StarStarStarStarStar Dr. Vickers is very thorough —    (Patient since Wed Jul 06 00:00:00 MDT 2016)

Dr. Vickers is very thorough


StarStarStarStarStar DM —    (Patient since Mon Apr 09 00:00:00 MDT 2018)

Excellent customer service!


StarStarStarStarStar As usual, desk staff very courteous, personable... —    (Patient since Thu Jun 14 00:00:00 MDT 2007)

As usual, desk staff very courteous, personable and professional. Recently remodeled, much improved waiting area. Eye testing tools are state of the art and comprehensive. Doctor Wilken leaves no stone unturned with his examination.


StarStarStarStarStar Having sight problems for a long time... —    (Patient since Wed Mar 30 00:00:00 MDT 2016)

Having sight problems for a long time, I finally had a professional be candid with me and confirm that there is nothing to do to correct a situation at 82 years old. Thank you.. Bob Linker


StarStarStarStarNo Star The Wilken family takes care of my family's eyes —    (Patient since Fri Mar 27 00:00:00 MDT 2015)

I have been a patient of the Wilken's since '13. I only went to them initially due insurance allowance and location. Even after my last visit I'm still glad I'm a patient. Dr. Brett and his wife work as a team. I love that. Dr. Brett is very knowledgeable and patient. I never feel rushed at my appointments. He will go through the vision chart options (Which is better? 1 or 2?) five times if you need him to. He understands how allergies affect the eyes and seeks to provide you relief along with optiomal vision. My entire family gets eye care with the Wilken's and we have no plans to go anywhere else.


StarStarStarStarStar Best folks around! Friendly, honest and prompt.... —    (Patient since Wed Nov 03 00:00:00 MDT 2010)

Best folks around! Friendly, honest and prompt. Will be going here until Dr(s). Wilken retire!


StarStarStarStarStar I was very impressed with the time Dr. Wilken t... —    (Patient since Wed Apr 04 00:00:00 MDT 2018)

I was very impressed with the time Dr. Wilken took to answer all my questions and give a thorough and detailed examination of my eyes. I'm starting to wear contacts again now after mostly wearing glasses for the past year because Dr. Wilken helped me realize that the previous brand of specialty contacts I had been wearing wasn't appropriate for my astigmatism level. I've never had such a pleasant and informative experience at an optometrist and I'm happy that my office is so close to this location, as I will definitely be returning.


StarStarStarStarStar We were so happy to call and get a same day app... —    (Patient since Tue Sep 26 00:00:00 MDT 2017)

We were so happy to call and get a same day appointment!


StarStarStarStarStar Everyone is very nice! The place was recently r... —    (Patient since Thu Nov 10 00:00:00 MST 2011)

Everyone is very nice! The place was recently remodeled and is super cute and clean. Staff is knowledgeable and helpful! And cara was really patient with me when I was taking forever to pick a pair of glasses. I’ve been going here for a couple years and I really like them!


StarStarStarStarStar Staff was very friendly and informative. Visit ... —    (Patient since Tue Jan 30 00:00:00 MST 2018)

Staff was very friendly and informative. Visit was quick but thorough. Loved my visit here and I would highly recommend giving them a try.


StarStarStarStarStar Dr Wilken & Team —    (Patient since Tue Mar 28 00:00:00 MDT 2017)

This is my second year SEEING Dr Wilken and have never received anything but the best eyecare. Dr Wilken and his team are awesome! I would definitely recommend!


StarStarStarStarStar I love this practice! Everyone is professional,... —    (Patient since Mon Nov 16 00:00:00 MST 2009)

I love this practice! Everyone is professional, polite, and friendly. I won't go anywhere else.


StarStarStarStarStar Great Facility —    (Patient since Thu Apr 27 00:00:00 MDT 2017)

I love this place! I came here, new to Texas, in 2017. I found Wilken Family Eye Care through my insurance and once I read the reviews, decided to book with them. It was a great decision. They handle me and my oldest daughter's eyes and needs! The cost is great. The Doctor is amazing! She is great with kids and hearts you out as well! I will continue to keep this facility as my family eye care location so long as they are open! The new remodeling looks great as well!


StarStarStarStarStar Wonderful staff and doctor. They explained ever... —    (Patient since Wed Mar 07 00:00:00 MST 2012)

Wonderful staff and doctor. They explained everything to me


StarStarStarStarStar I have had retinal surgery so I am very particu... —    (Patient since Thu May 17 00:00:00 MDT 2012)

I have had retinal surgery so I am very particular when choosing my eye doctor. I totally trust Dr. Bret Wilken. He caught my son's retinal detachment early so the intervention was minimal compared to mine. The staff is always friendly and helpful. Definitely 5 stars from me!


StarStarStarStarStar  —    (Patient since Tue Oct 23 00:00:00 MDT 2007)

First time seeing (pun intended) Dr Vickers. He was very personable and very knowledgable. All in all a great experience


StarStarStarStarStar Great team. Always friendly and great service. ... —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Great team. Always friendly and great service. Good prices and exams are great. Never feel rushed


StarStarStarStarStar The staff is always so knowledgeable and friend... —    (Patient since Thu Feb 25 00:00:00 MST 2010)

The staff is always so knowledgeable and friendly.


StarStarStarStarStar Very nice place! Very friendly and helpful. Th... —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Very nice place! Very friendly and helpful. They explain everything to you.


StarStarStarStarStar all very helpful great place —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

all very helpful great place


StarStarStarStarStar Daughter's First Eye Exam —    (Patient since Mon Feb 26 00:00:00 MST 2018)

My daughter is 5 and recently had her first eye exam. The doctor was super considerate about a child's first eye exam so he suggested a digital exam vs the traditional dilation so she won't feel traumatized on her very first experience. Also, he offered it for free! What a gem. The staff were great and really sweet which made us all feel really well cared for and at home. I will keep this place for my family's eye care for as long as I live in the area. Also, the facility's equipment are pretty high tech compared to my last optometrist. It's very clean and well equipped.


StarStarStarStarStar Wouldn’t go anywhere else. Dr. Brett is the bes... —    (Patient since Mon Sep 27 00:00:00 MDT 2010)

Wouldn’t go anywhere else. Dr. Brett is the best


StarStarStarStarStar I’ve been going to the Wilken’s for 13 years. I... —    (Patient since Wed Dec 09 00:00:00 MST 2009)

I’ve been going to the Wilken’s for 13 years. I wouldn’t go to any other place..they’re great.


StarStarStarStarStar I Really recommend the Wilken family eye care ... —    (Patient since Tue Feb 05 00:00:00 MST 2013)

I Really recommend the Wilken family eye care I love the staff they answer all my questions


StarStarStarStarStar Great experience. Great staff... Knowledgeable... —    (Patient since Wed Jan 31 00:00:00 MST 2018)

Great experience. Great staff... Knowledgeable staff...


StarStarStarStarStar Love every piece of my day. Dr. Brent was wonde... —    (Patient since Thu Dec 10 00:00:00 MST 2015)

Love every piece of my day. Dr. Brent was wonderful and the staff was so friendly. The lady who helped me with my glasses was amazing. Thank you!


StarStarStarStarStar I walked in completely frustrated with my eye s... —    (Patient since Fri Jan 16 00:00:00 MST 2009)

I walked in completely frustrated with my eye sight and contact lense comfort. I left very happy with the changes the doctor made after listening to my issues and examining my eyes.


StarStarStarStarStar  —    (Patient since Mon Jan 15 00:00:00 MST 2018)

Excellent appointment! I appreciated Dr Wilkins approach to care. Thanks!


StarStarStarStarStar A pleasure to come to Wilken Family Eye Care —    (Patient since Sat Feb 02 00:00:00 MST 2008)

It is a pleasure to come to Wilken Family Eye Care. Everyone is cheerful, caring, and thorough, and takes the time to explain things you may not understand and answer all of your questions. I've been coming here for quite a long time, and will continue to do so in the future.


StarStarStarStarStar I love Wilken Family Eye Care —    (Patient since Tue Nov 29 00:00:00 MST 2016)

The customer service is amazing. Everyone at Wilken is very friendly and very personable.


StarStarStarStarStar Wilken Family Eye Care provides outstanding ser... —    (Patient since Wed Jul 30 00:00:00 MDT 2008)

Wilken Family Eye Care provides outstanding service. Dr. Stephanie Wilken and Dr. Brett Wilken are the finest eye doctors in DFW. My family has been with Dr. Stephanie for 20 years. We drive 40 minutes to continue our association with WFEC!


StarStarStarStarStar The Best Team —    (Patient since Wed Aug 06 00:00:00 MDT 2014)

Wilken Family Eye Care is simply the best. The staff is friendly, and Drs. Wilken listen, and truly do what is best. i wouldn't go anywhere else!


StarStarStarStarStar I really enjoyed the staff & the overall experi... —    (Patient since Thu Jan 04 00:00:00 MST 2018)

I really enjoyed the staff & the overall experience!


StarStarStarNo StarNo Star The appointment was pretty much what I expected... —    (Patient since Tue Apr 03 00:00:00 MDT 2007)

The appointment was pretty much what I expected. I had delayed ordering new eyeglasses until 2018 when the new year benefits were available. The selection of frames were as expected. Since I haven't tried the new lenses but have experienced the fit of new frames, I expect all to go well as it has in the past.


StarNo StarNo StarNo StarNo Star Customer Service Is The Heart of A Business  —    (Patient since Thu Dec 07 00:00:00 MST 2017)

Setting up the appointment was great, the Doctor I saw was great and gave me a very nice experience, however the immediate after service was horrible. I was ordering my contacts and was told to wait to receive clearance....ummmm no ma’am the doctor is right there let’s reconfirm and the doctor frankly said order them. Even though everything was written down the lady Ms.G said me what my request for contacts were and the power...hmmmm. Once we made it through this hurdle I was informed that my contacts was be available the next day. I called two days later only to be informed that they were NEVER ordered and needed approval/clearance from the doctor, once this was settled AGAIN I was asked what was I ordering...WTFirecracker. Once they were finally available my daughter picked them up and wasn’t greeted, but just handed my contacts...sad part for her brief experience was that the lady that came in afterwards was treated totally different.


StarStarStarStarStar I have been going here since 2010.Very friend... —    (Patient since Mon Jul 14 00:00:00 MDT 2008)

I have been going here since 2010. Very friendly staff and Dr. Wilken is the best. I have had to meet the other doctors as well, and Dr. Vickers is good too! As ophthalmologists they really take the time to check on the health of your eyes, and will definitely by unhurried unlike the store fronts you see in malls or department stores.


StarStarStarStarStar Fantastic staff!!! Loved meeting everyone in th... —    (Patient since Tue Dec 19 00:00:00 MST 2017)

Fantastic staff!!! Loved meeting everyone in this office. They were all very kind and welcoming to both my children.


StarStarStarStarStar Wilken is a very professional and caring staff.... —    (Patient since Mon Dec 18 00:00:00 MST 2017)

Wilken is a very professional and caring staff. My first time ever having an eye exam and had such a positive experience. They have the latest technology that did not require me to get my eyes dilated. Dr. Stephanie has a very thorough approach in explaining everything and in a timely manner. Highly recommend.


StarStarStarStarStar Love the staff & service at Wilken Eye Care! —    (Patient since Mon Dec 28 00:00:00 MST 2015)

Love the staff & service at Wilken Eye Care!


StarStarStarStarStar Love this place! —    (Patient since Thu Dec 07 00:00:00 MST 2017)

If I could give this place a 10 star rating, I would. I believe his name was David, opened the door for my family and I, welcoming us in from the cold into the nice warm atmosphere of friendly people. It smelled like Christmas everywhere. I had to fill out a forum and when I did not understand a question the lady at the front desk was kind of enough to break it down for me. The service I received at Wilken Family Eye Care is indeed the best, no overcrowding, no long waits (which is great, because I had my 10 month old with me) and I was in and out to enjoy the rest of my day! I am extremely excited to be receiving my glasses this week, it has been more than three years since I last had my eyes checked and with the new glasses, I am sure to see way better and stop having to squint. Thanks you guys for making my family and I feel welcomed, my wife will soon be setting up an appointment for herself, she is in need for new glasses too!


StarStarStarStarStar Love the staff and Dr. Vickers - very friendly ... —    (Patient since Wed Mar 31 00:00:00 MDT 2010)

Love the staff and Dr. Vickers - very friendly and attentive. Dr. Vickers didn't assume that I knew everything - he walked me through everything and provided great feedback and allowed for questions.


StarStarStarStarStar Bret Wilken saved my day —    (Patient since Fri Dec 01 00:00:00 MST 2017)

I had a home accident that required an emergency visit to Dr Wilken. The staff got me in first thing in the morning and Dr Wilken inserted a contact band aid and gave me antibiotic drops. The relief was instant. When I share about my accident, I make sure everyone knows it was Dr Bret Wilken that came to my rescue.


StarStarStarStarStar Best eye care! —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

Absolutely the best doctors and staff! Everyone is so nice and very helpful.


StarStarStarStarStar Great team. Very friendly and takes great care ... —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Great team. Very friendly and takes great care of you.


StarStarStarStarStar Great doctors for all ages! —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

Dr. Stephanie is so sweet and caring. My daughter was nervous about her appointment and Dr. Stephanie had her smiling and laughing right away. Their entire office staff is highly skilled and provide excellent service and care!


StarStarStarStarStar Fabulous experience!! Dr. Wilkin listened to my... —    (Patient since Tue Nov 28 00:00:00 MST 2017)

Fabulous experience!! Dr. Wilkin listened to my frustrations and needs and helped me with a better alternative within my budget. I appreciate that there was no up-selling in any way. I am extremely happy with the overall experience, training with my new contact ( monovision), and follow up care and concern. I highly recommend Wilken Family eye care!


StarStarStarStarStar Dr. Stephanie and Staff are so friendly. You f... —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

Dr. Stephanie and Staff are so friendly. You feel like you are their only patient. She is so genuine and takes the time to get to know your personally and your family...


StarStarStarStarStar As always the staff was great and friendly. Dr.... —    (Patient since Wed Sep 16 00:00:00 MDT 2015)

As always the staff was great and friendly. Dr. Vickers was very informative and nice.


StarStarStarStarStar Excellent! —    (Patient since Fri Sep 14 00:00:00 MDT 2012)

My recent visit was great! I called at about 2:50pm needing an appointment for an eye problem that had just started, and they asked me to come over and they would work me in as soon as possible. I was in a room within 5 min of being there! Dr. Stephanie was wonderful! She made me feel like a friend, and I left with a clear plan to treat my eye condition. Thanks to Dr. Stephanie and the whole staff!


StarStarStarStarStar Excellent experience from start to finish. —    (Patient since Thu Nov 16 00:00:00 MST 2017)

Excellent experience from start to finish. Staff and doctor are incredibly friendly and do whatever they can to make you feel at ease.


StarStarStarStarStar Doctor is very thorough and detailed, I appreci... —    (Patient since Thu Jul 18 00:00:00 MDT 2013)

Doctor is very thorough and detailed, I appreciate that!


StarStarStarStarStar Long time customer —    (Patient since Fri Nov 16 00:00:00 MST 2007)

Always love going to see Dr. Wilkens - both of them!! They are excellent at what they do and make sure I'm well taken care of every time I come!


StarStarStarStarStar Fabulous care.  —    (Patient since Tue Jul 25 00:00:00 MDT 2017)

Fabulous care. They identtided my situation as an emergency and got me in to see the doctor as soon as I could arrange it. They billed it under my medical insurance and only collected my copay. My eye is doing great now that Dr. Wilken took the foreign body out of it.


StarStarStarStarStar Excellent Visit —    (Patient since Fri Nov 10 00:00:00 MST 2017)

Professional and knowledgeable staff, clean facility and just enough toys to keep the young ones occupied. Really love that Roxanne Reuter. Thank you for an excellent visit!


StarStarStarStarStar Great experience for both myself and my son. Di... —    (Patient since Mon Nov 06 00:00:00 MST 2017)

Great experience for both myself and my son. Did not feel rushed, all questions answered and staff is very friendly.


StarStarStarStarStar professional, courteous, very helpful-explainin... —    (Patient since Fri Oct 27 00:00:00 MDT 2017)

professional, courteous, very helpful-explaining all processes & procedures, very knowledgeable


StarStarStarStarStar Phenomenal Experience  —    (Patient since Mon Oct 23 00:00:00 MDT 2017)

From beginning to end, the entire experience was amazing. The doctors and staff go out of their way to make sure you well taken care of!


StarStarStarStarStar Just like to thank Rachel & Angie, really nice ... —    (Patient since Fri May 20 00:00:00 MDT 2016)

Just like to thank Rachel & Angie, really nice & kind to work with


StarStarStarStarStar Very friendly and professional.  —    (Patient since Fri Oct 13 00:00:00 MDT 2017)

Very friendly and professional.


StarStarStarStarStar Very caring, professional office!  —    (Patient since Mon Nov 09 00:00:00 MST 2015)

Very caring, professional office!


StarStarStarStarStar As usual, staff were all professional, friendly... —    (Patient since Wed Mar 26 00:00:00 MDT 2008)

As usual, staff were all professional, friendly & efficient.


StarStarStarStarStar Awesome experience  —    (Patient since Wed Jul 08 00:00:00 MDT 2015)

I'm always treated kindly with great service. Wouldn't go anywhere else for eye care.


StarNo StarNo StarNo StarNo Star I would recommend any body . As matter of fact ... —    (Patient since Mon Jul 17 00:00:00 MDT 2017)

I would recommend any body . As matter of fact , my best friend Abouby Abdel , RT, is going to see you soon , because of high standard and professionalism you do. Moussa H.


StarStarStarStarStar 10+ year of amazing patient care and services —    (Patient since Fri Aug 17 00:00:00 MDT 2007)

I've been seeing Stephanie and team at Wilken Family Eye Care for 10+ year and will continue to do for years to come. I don't live in the Coppell/Lewisville area anymore but it's worth the drive for me because of their amazing patient care and services. Thanks you to the whole team!


StarStarStarStarStar Great First Visit —    (Patient since Thu Sep 28 00:00:00 MDT 2017)

The staff at Wilken Family Eye Care was professional and friendly. I saw the doctor within minutes of my appointment time, and the entire appointment for my eye exam took under 45 minutes. The doctor explained every step of the process, and I received great care and attention from the whole staff.


StarStarStarStarStar  —    (Patient since Thu Sep 28 00:00:00 MDT 2017)

After seeing the sane dr from age 5-18 and then switching several times between 19-27, I thought I wasn't going to find that personable dr relationship again like I had growing up. Dr. Wilken definitely made me feel at ease and like she truly cared about my concerns. I never thought at almost 28 years old I would need progressive glasses, but due to the cataracts I found out about just a few years ago, here I am. She answered every question I had with great detail that made me understand my eye conditions better than any other dr had. She truly treats you as a close friend and actually listens instead of brushing you off like the corporate style offices there are now. I will definitely be choosing her and her office from now on.


StarStarStarStarStar Great staff, polite and kept me informed on sta... —    (Patient since Wed Sep 27 00:00:00 MDT 2017)

Great staff, polite and kept me informed on status and what to expect. I LOVE being able to book online!


StarStarStarStarStar Great service and referrals —    (Patient since Thu Aug 10 00:00:00 MDT 2017)

Dr. Stephanie referred me to Dr. George for my Lasik and he did a great job. Follow up appointment with Dr. Bret went well and would recommend them to anyone needing help with their eyes. Great experience from the entire staff!


StarStarStarStarStar  —    (Patient since Wed Sep 20 00:00:00 MDT 2017)

This place is great. They fit me in on the day I called when I had an ulcer. Super friendly, very welcoming place. This is my place now :)


StarStarStarStarStar It's always a great experience when I visit the... —    (Patient since Tue Oct 21 00:00:00 MDT 2014)

It's always a great experience when I visit the office. I definitely feel they are looking out for my best interest and providing the info I need to make decisions necessary for current and future treatment.


StarStarStarStarStar I have always been very pleased with Wilkens. ... —    (Patient since Thu Sep 17 00:00:00 MDT 2015)

I have always been very pleased with Wilkens. They caught a problem with one of my eyes that turned into something very serious but thanks to them catching it my eye was saved.


StarStarStarStarStar Very thorough and professional exam.  —    (Patient since Fri Sep 08 00:00:00 MDT 2017)

Very thorough and professional exam.


StarStarStarStarStar As always, it was wonderful to see you all and ... —    (Patient since Thu Jul 02 00:00:00 MDT 2009)

As always, it was wonderful to see you all and have my eye health under your care. You are all very competent in eye care and very kind in you patient dealings. See you next year, God willing.


StarStarStarStarStar I was very happy with the exam that I got. Than... —    (Patient since Fri Aug 25 00:00:00 MDT 2017)

I was very happy with the exam that I got. Thank you very much!!!


StarStarStarStarStar Friendly doctors and staff - one stop shop —    (Patient since Mon Dec 22 00:00:00 MST 2014)

I love this place! The Wilkens and staff are very friendly, and I always leave there knowing I got a thorough exam and analysis. Their selection of glasses is great, which makes Wilken a one stop shop.


StarStarStarStarStar Friendly, Helpful and Professional —    (Patient since Wed Aug 30 00:00:00 MDT 2017)

The staff was friendly and prepared. The initial paperwork was simple and they weren't overly concerned when I forgot minor details. Dr Wilken was knowledgeable and took the time to explain topics I asked about without making me feel stupid. The Nurse that first brought me back was attentive and personable, engaging me personally while not losing sight of the purpose of the visit. Overall, this was one of the best eye exam visits I've ever experienced.


StarStarStarStarStar Can not say enough, they caught my retina tear ... —    (Patient since Mon Dec 17 00:00:00 MST 2012)

Can not say enough, they caught my retina tear and detachment which saved my vision and they are very friendly and professional using the latest eye measuring equipment.


StarStarStarStarStar I always have a great experience everytime I co... —    (Patient since Mon Aug 29 00:00:00 MDT 2016)

I always have a great experience everytime I come for my annual exams. A lot of information and education on maintaining good eye health.


StarStarStarStarStar Unexpectedly Great Service! —    (Patient since Fri Apr 20 00:00:00 MDT 2012)

They worked in an appointment in their last hour of business on a Friday evening and prescribed the correct medication with personal service. Amazing!


StarStarStarStarStar Great experience!  —    (Patient since Wed Aug 23 00:00:00 MDT 2017)

Great experience! Everything went smoothly and all of my questions were answered. Very modern office and equipment. Retina mapping without dilation was well worth the extra cost for me.


StarStarStarStarStar Great staff! Very professional. Dr. Wilken was ... —    (Patient since Thu Aug 24 00:00:00 MDT 2017)

Great staff! Very professional. Dr. Wilken was very very thorough and I was extremely impressed.


StarStarStarStarStar Always super nice and helpful. —    (Patient since Tue Apr 27 00:00:00 MDT 2010)

Always super nice and helpful.


StarStarStarStarStar I always love going to Wilken's .. —    (Patient since Mon Jan 07 00:00:00 MST 2008)

I always love going to Wilken's and have been going for years. Well I know have a little one and it was the first time having to go in with him with me. Well the nurses were excellent and held him and played with him while I had my appointment. She also asked for his toys and stead of letting him just put the office toys in his mouth (he's teething :)). Dr. Bret is always efficient and up to date in the new technology.


StarStarStarStarStar Staff was very nice and helpful —    (Patient since Thu Aug 10 00:00:00 MDT 2017)

Staff was very nice and helpful. Dr. Stephanie was is very professional, but also personable. Office was clean and well kept. Would recommend coming here for lasik consultation and general check ups.


StarStarStarStarStar I had some eye irritation and needed to see the... —    (Patient since Wed Aug 02 00:00:00 MDT 2017)

I had some eye irritation and needed to see the eye doctor as quickly as possible. They fit me in right away and explained to me clearly what the issue was. The service and care was great!


StarStarStarStarStar My eye was swelling and red and itchy and I ca... —    (Patient since Wed Oct 30 00:00:00 MDT 2013)

My eye was swelling and red and itchy and I called Dr Wilken's office and they were able to see me in the same day. My issue was diagnosed and medications written and one of the over the counter wipes I was given a sample and a $2.00 off coupon how great is that. Dr. Wilken is my regular eye Dr. and I have refereed him to co-workers, Family and friends.


StarStarStarStarStar Love Wilken Family Eye Care! Always have a grea... —    (Patient since Mon Jul 24 00:00:00 MDT 2017)

Love Wilken Family Eye Care! Always have a great experience there.


StarStarStarStarStar Friendly staff and great doctor  —    (Patient since Fri Jul 21 00:00:00 MDT 2017)

All of the staff here were really amazing, and the doctor was more than willing to answer any questions that I had. I would definitely recommend them.


StarStarStarStarStar Everyone at this office is always so pleasant. ... —    (Patient since Thu Jun 23 00:00:00 MDT 2016)

Everyone at this office is always so pleasant.


StarStarStarStarStar Great working with you guys. Dr. Wilken took th... —    (Patient since Mon Jul 17 00:00:00 MDT 2017)

Great working with you guys. Dr. Wilken took the time to explain some random eye questions I had and educate me a little bit!


StarNo StarNo StarNo StarNo Star ... —    (Patient since Fri Jul 14 00:00:00 MDT 2017)

The exam was thorough. I like that the Doctor answered and explained all my questions/concerns


StarStarStarStarStar Dr. Wilken is very patient and understanding. H... —    (Patient since Wed Jul 12 00:00:00 MDT 2017)

Dr. Wilken is very patient and understanding. He took the time to answer all my questions and made sure that he was giving me the correct prescription.


StarStarStarStarStar Awesome!!! —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

Everyone that works here is super nice and helpful! The best eye doctor I've seen in my life! :)


StarStarStarStarStar Always very friendly, beautiful office and time... —    (Patient since Wed Dec 01 00:00:00 MST 2010)

Always very friendly, beautiful office and timely.


StarStarStarStarStar Always a good experience, thank you!! —    (Patient since Fri Mar 15 00:00:00 MDT 2013)

Always a good experience, thank you!!


StarStarStarStarStar Long time customer! —    (Patient since Thu Mar 15 00:00:00 MDT 2007)

I've been going to Wilken Family Eye Care for several years. The staff and Doctors are very friendly. I've never had to wait for my appointment time and if I've ever had to leave a message, I've received a prompt return call. I like how they are open late some days. It makes it very convenient when my contacts come in and I'm busy and can't make it over there until after work. I highly recommend them!


StarStarStarStarStar Found my new primary eye dr! —    (Patient since Wed Jun 14 00:00:00 MDT 2017)

Everyone was very friendly and I feel as though Dr. Wilken took his time to explain everything to me. I was a new patient but I will make this my regular eye dr!


StarStarStarStarStar Great care and great staff. —    (Patient since Fri May 18 00:00:00 MDT 2007)

Great care and great staff.


StarStarStarStarStar  —    (Patient since Wed Feb 24 00:00:00 MST 2010)

I was greeted promptly and my waiting time was brief.The staff at Wilken Family Eye Care is very professional and friendly.


StarStarStarStarStar Very friendly, professional, and knowledgeable.... —    (Patient since Thu Jun 01 00:00:00 MDT 2017)

Very friendly, professional, and knowledgeable.


StarStarStarStarStar Great office, easy to schedule.  —    (Patient since Mon May 20 00:00:00 MDT 2013)

Great office, easy to schedule.


StarStarStarStarStar As always for many years, great customer servic... —    (Patient since Tue Dec 14 00:00:00 MST 2010)

As always for many years, great customer service.


StarStarStarStarStar your office is great, good customer service, ca... —    (Patient since Tue May 23 00:00:00 MDT 2017)

your office is great, good customer service, cant wait to return


StarStarStarStarStar Excellent Service! —    (Patient since Mon Nov 16 00:00:00 MST 2015)

Excellent Service! Friendly Staff! Always Greeted with a Smile! They talk to you like you are a human being not just a number walking through the door! Love this place!


StarStarStarStarStar Dr. Wilken was super friendly and explained eve... —    (Patient since Wed May 10 00:00:00 MDT 2017)

Dr. Wilken was super friendly and explained everything he could about how my vision is working and whether or not I needed to get a prescription filled or could continue to use reading glasses. I liked that he was honest and didn't push buying glasses. The whole staff was very friendly and helpful as well as this was my first visit and I will definitely continue to come back!


StarStarStarStarStar Always friendly and efficient! —    (Patient since Wed May 10 00:00:00 MDT 2017)

My husband and I have been going to Dr. Wilken's office for about 12 years and have always appreciated how well they have worked with us through insurance changes. The staff is always friendly, and everyone is always organized and efficient.


StarStarStarStarStar I enjoyed my visit! —    (Patient since Tue Feb 02 00:00:00 MST 2010)

I enjoyed my visit and was very well taken care of during my stay! Dr. Wilken is so good at what he does and he is such a gentleman! The support staff is friendly and courteous and I thank all of them for their care!


StarStarStarStarStar Very accommodating and flexible schedule. They... —    (Patient since Thu Jan 12 00:00:00 MST 2012)

Very accommodating and flexible schedule. They try very hard to take of your eye needs.


StarStarStarStarStar We are new to the area so this was our 1st time... —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

We are new to the area so this was our 1st time in this office.We was greeted by a very friendly staff. Everyone was so friendly and made us feel very welcome. The Dr. was very nice and made you feel comfortable though the whole exam. The gentleman that worked with us on getting us new frames was very patience and very helpful in finding the right frame to fit our face. We will defiantly be going back.


StarStarStarStarStar Very friendly environment! They were extremely ... —    (Patient since Wed Apr 19 00:00:00 MDT 2017)

Very friendly environment! They were extremely accommodating! I called late in the evening and was able to be seen first thing the next morning.


StarStarStarStarStar I can see!! It was the first time in this of... —    (Patient since Tue Apr 18 00:00:00 MDT 2017)

I can see!! It was the first time in this office and I have found my new eye doctor! Every aspect from the greeting to my fitting for contacts and glasses was professional and carried out in a timely manner. Dr. W. had a great personality and it was just a positive experience all the way around.


StarStarStarStarStar Love the Place —    (Patient since Fri Feb 03 00:00:00 MST 2017)

Very nice people and great service


StarStarStarStarStar Thank you for another great experience. —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

Thank you again for a wonderful experience. Everything went smoothly and the care you provided was great. The doctor and assistants provided excellent feedback and let me know what was going on during the entire process.


StarStarStarStarStar Awesome atmosphere with an amazing staff! —    (Patient since Thu Apr 13 00:00:00 MDT 2017)

Awesome atmosphere with an amazing staff!


StarStarStarStarStar LOve WFEC! —    (Patient since Mon Jul 25 00:00:00 MDT 2011)

Great, professional and personal service all around...scheduling, reminders, exam and follow up! Love WFEC! Highly recommend!


StarStarStarStarStar Makes time for patients —    (Patient since Tue Mar 17 00:00:00 MDT 2009)

I really appreciate the office making time for me on a fully booked day when I had an injury to my eye. I felt like I got the attention and treatment I needed quickly and efficiently!


StarStarStarStarStar Best Eye Doctor's Office —    (Patient since Fri Apr 07 00:00:00 MDT 2017)

Perfect Visit. Everyone was very nice and professional, no one tried to upsell me anything which was awesome.


StarStarStarStarStar Excellent service for a fair price. Would reco... —    (Patient since Mon Nov 05 00:00:00 MST 2007)

Excellent service for a fair price. Would recommend to all.


StarStarStarStarStar I have not seen the gang in about a year but I ... —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

I have not seen the gang in about a year but I noticed so personal changes. The great thing I noticed was nothing has changed. They are still great to work with.


StarStarStarStarStar Home away from home  —    (Patient since Tue Mar 21 00:00:00 MDT 2017)

I've been going to the same eye doctor for 15 years. When I moved away from home none of the doctors I saw gave me that "home" feeling, but Dr.Wilken did! He was so nice and thorough with my exam. He listened as I talked and was sure to address all of my concerns. I would highly recommend him to anyone!


StarStarStarStarStar I just moved to Coppell and found Wilken Eye Ca... —    (Patient since Mon Mar 20 00:00:00 MDT 2017)

I just moved to Coppell and found Wilken Eye Care. Everyone was so nice, and Dr. Wilken seemed to be very happy to help me. This will be my permanent eye doctor! Thank you Dr. Wilken!


StarStarStarStarStar Everyone was so friendly, and the doctor was ve... —    (Patient since Mon Mar 13 00:00:00 MDT 2017)

Everyone was so friendly, and the doctor was very thorough and knowledgeable. All of my questions were answered well, and I never felt rushed. I would definitely recommend them to all of my friends and family. Overall, it was a great experience!


StarStarStarStarStar The lady who helped me check out was very helpf... —    (Patient since Mon Mar 13 00:00:00 MDT 2017)

The lady who helped me check out was very helpful and did not make me feel rushed. Really liked her.


StarStarStarStarStar Was a really good experience, all staff was ver... —    (Patient since Fri Mar 10 00:00:00 MST 2017)

Was a really good experience, all staff was very friendly.


StarStarStarStarStar Consistently Good Experience —    (Patient since Thu Mar 09 00:00:00 MST 2017)

Professional, efficient, caring. All the things you want in a medical professional.


StarStarStarStarStar Wilken Family Eye Care Rocks —    (Patient since Tue Mar 07 00:00:00 MST 2017)

First time here. I was amazed. They have a nice comfortable office. Clean and organized. You can even look at frames while you wait!!!


StarStarStarStarStar This staff here is awesome! This place is great! —    (Patient since Mon Feb 27 00:00:00 MST 2017)

Everyone was so nice and explained everything in understanding terms. From the moment of making the first appointment to actually going to the appointment. I was new there but was treated like I'd been going there regularly. Was very impressed with how well I was treated. Then when I found out I was in need of glasses, they explained everything to me, the cost, and showed me what all my insurance covered and what I'd pay it was just an overall pleasant experience. Definitely would recommend this place to my friends and family!


StarStarStarStarStar Great place. Great staff. Great frames, Great s... —    (Patient since Tue Feb 28 00:00:00 MST 2017)

Great place. Great staff. Great frames, Great service, Great equipment.


StarStarStarStarStar Wonderful Family Eye Care Facility —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

Wilken's Family Eye Care provides excellent customer service. The personnel in the office are all friendly and helpful. Dr. Wilken's informs you exactly what he is doing as he performs your eye examination. He makes you feel comfortable and answers all questions you may have regarding your eyes. Pleasant and professional Dental Office.


StarStarStarStarStar So glad you started taking my insurance again. ... —    (Patient since Thu Sep 04 00:00:00 MDT 2008)

So glad you started taking my insurance again. Always a pleasant and helpful staff!


StarStarStarStarStar  —    (Patient since Tue Feb 28 00:00:00 MST 2017)

Very smooth process. Was seen quickly, no waiting, and the doctor took the time to answer all my questions.


StarStarStarStarStar All good! —    (Patient since Mon Mar 09 00:00:00 MDT 2015)

They are quick and yet thorough. Staff highly friendly and well trained. Clean, too. Nothing bad to say, really...


StarStarStarStarStar Extremely satisfied —    (Patient since Mon Feb 13 00:00:00 MST 2017)

Stephanie, David and the entire staff are tip notch professional and do a fantastic job walking you through every process. I would recommend Wilken Family Eye Care to anyone.


StarStarStarStarStar Great place!!!!! —    (Patient since Mon Feb 13 00:00:00 MST 2017)

Wilkens family eye center was hands down the best doctors office I have been to.


StarStarStarStarStar Happy Customer —    (Patient since Fri Feb 22 00:00:00 MST 2013)

Everyone in the office is so pleasant. Appointment is prompt, no long wait time. Great selection of glasses and the staff is very helpful in making the right pick.


StarStarStarStarStar You have a friendly, competent, courteous staff... —    (Patient since Fri Mar 02 00:00:00 MST 2007)

You have a friendly, competent, courteous staff. And I was pleased by their performance.


StarStarStarStarStar Quote from my Grandfather —    (Patient since Mon Aug 09 00:00:00 MDT 2010)

My Grandfather (Italian Catholic) Prayed "Good Food Good Meat Let's Eat" Now I have to say "Good Test Good Eyes Let's See" In General Thanks!!!!


StarStarStarStarStar would recommend —    (Patient since Tue Feb 07 00:00:00 MST 2017)

Friendly fast service. Modern office.


StarStarStarStarStar One of the best doctor visits ever —    (Patient since Wed Jan 25 00:00:00 MST 2017)

Clean, modern, friendly and knowledgeable! From the moment i made my appointment and the remainder for it to the checking out and leaving the building i felt welcomed and at ease.


StarStarStarStarStar Consistently good —    (Patient since Thu Jun 10 00:00:00 MDT 2010)

My family of 2 adults and 2 kids have been seeing the Wilkens for at least 5 years now for glasses and contacts, and even one time for a minor eye injury. We have had great experiences there. They try to work with our insurance policies (which have changed several times) and usually have great luck getting the maximum coverage benefits for us. They can get busy during the before-school-starts summer rush but other wise seem to accommodate our scheduling needs very well. Both Dr's Wilken are kind and patient and sweet. I feel they definitely keep up with modern technology there and have lots to offer. They have very low staff turn-over, which always seems like a good sign to me that people are happy there. I will definitely be a patient there for years to come.


StarStarStarStarStar Very Pleased  —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

I have had a few eye problems and this office has always been extremely helpful and has always been able to help me with ALL of my needs. I'm so glad that I found this clinic. When it comes to my eyes I WILL NOT go anywhere else.


StarStarStarStarStar Awesome Doctor perfect treatment  —    (Patient since Tue Jan 17 00:00:00 MST 2017)

I generally do not write reviews but my heart compelled to write for this doctor. I never met a doctor like him who explains the things to patient very patiently. I really felt appreciating him with some reward.


StarStarStarStarStar Great office . Excellent doctor. Helpful staff... —    (Patient since Tue Jan 17 00:00:00 MST 2017)

Great office . Excellent doctor. Helpful staff.


StarStarStarStarStar I have been a long time customer of Wilken Fami... —    (Patient since Thu Jun 14 00:00:00 MDT 2007)

I have been a long time customer of Wilken Family Eye Care. The front desk office staff is courteous, professional, and knowledgeable with regard to any insurance related questions, or any other inquiries. Doctor Brett and Doctor Stephanie are excellent at their craft, and provide an professional and personable experience. They have the latest in facilities and equipment. My entire family are patients of Wilken Family Eye Care, and I would recommend them to anyone.


StarStarStarStarStar Great experience! My first visit was excellent.... —    (Patient since Thu Jan 12 00:00:00 MST 2017)

Great experience! My first visit was excellent.


StarStarStarStarStar Great care from fabulous doctors! —    (Patient since Fri Oct 26 00:00:00 MDT 2012)

Great care from fabulous doctors!


StarStarStarStarStar I was so impressed with the time that Dr. Wilke... —    (Patient since Tue Jan 03 00:00:00 MST 2017)

I was so impressed with the time that Dr. Wilken spent with me. When he changed the sizes of my contacts he brought me the new contact and made sure it fit correctly. Everyone was so kind and I felt so welcome. It was well worth the money I spent and I saved money as well. I will stay with the clinic.


StarStarStarStarStar Always a positive experience —    (Patient since Thu Nov 15 00:00:00 MST 2012)

Always a pleasure to visit for eye appointment. Everyone is kind and courteous. Love that everyone takes the time to interact with the patients that come in, both professionally and personally. All questions addressed and explanations are clear and thorough. I appreciate that!


StarStarStarStarStar Dr B. Wilken is always very patient and answers... —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

Dr B. Wilken is always very patient and answers my questions thoroughly


StarStarStarStarStar Everyone at Wilken Eye Care is friendly and pro... —    (Patient since Wed Oct 24 00:00:00 MDT 2012)

Everyone at Wilken Eye Care is friendly and professional. I am very satisfied with the level of care and service I received.


StarStarStarStarStar Love Wilken Family Eye Care!  —    (Patient since Wed Sep 19 00:00:00 MDT 2012)

I've been going to Wilken Family Eye Care since about 2010, and I followed them in their move. They're a lovely group of people, and I've always received very good care. I would, and have, recommended them others!


Reply

Thank you for giving us a perfect rating and for recommending our office to others. I’m sure our entire staff enjoyed caring for your needs as much as you enjoyed your visit. Happy Holidays!

StarStarStarStarStar I highly recommend Wilken Family Eye Care. Sup... —    (Patient since Mon May 05 00:00:00 MDT 2014)

I highly recommend Wilken Family Eye Care. Superior service, knowledgeable staff, and warm friendly atmosphere. Dr Stephanie is amazing


Reply

Thank you for giving us a perfect rating and for recommending our office to others. I’m sure our entire staff enjoyed caring for your needs as much as you enjoyed your visit. Happy Holidays!

StarStarStarStarStar We were very pleased with MaryKathyns eye visit... —    (Patient since Tue May 22 00:00:00 MDT 2012)

We were very pleased with MaryKathyns eye visit and glasses we purchased.


Reply

Thank you for giving us a perfect rating. I’m sure our entire staff enjoyed caring for your needs as much as you enjoyed your visit. Happy Holidays!

StarStarStarStarStar I had an Awesome experience 👍 —    (Patient since Fri Jan 18 00:00:00 MST 2013)

I had an Awesome experience 👍


StarStarStarStarStar I was very pleased with my appointment. Dr. Wil... —    (Patient since Mon Nov 07 00:00:00 MST 2016)

I was very pleased with my appointment. Dr. Wilken took time to explain the results of my exam, and it resulted in getting eye glasses for driving and eventually I will be getting some glasses for my computer at work.


StarStarStarStarStar What an amazing team of professionals to work w... —    (Patient since Wed Mar 25 00:00:00 MDT 2015)

What an amazing team of professionals to work with. I highly recommend this practice for all your vision needs.


StarStarStarStarStar Great staff! Very friendly! —    (Patient since Thu Jul 17 00:00:00 MDT 2008)

Great staff! Very friendly!


StarStarStarStarStar Great First Time Eye appointment visit —    (Patient since Tue Oct 18 00:00:00 MDT 2016)

I was very pleased with the whole treatment at Wilken Family Eye Care. From the front office staff, assistants, Dr. Wilken and check out staff, they were all wonderful with my 5 year old daughter. She can be very opinionated and the staff did wonderfully to make her feel comfortable and to cooperate while doing the eye exams. If my daughter is happy, then I'm happy.


StarStarStarStarStar THANK YOU —    (Patient since Mon Dec 17 00:00:00 MST 2007)

I needed a last minute appointment and they squeezed me in; it was painless and everyone seemed happy to help!


StarStarStarStarStar good experience —    (Patient since Fri Oct 07 00:00:00 MDT 2016)

Introduced by a friend to Wilken Family Eye Care for my daughter's first checkup since she failed her vision test at school. Everyone at Wilken Family Eye care was nice, patient and helpful. Especially it was not an easy job to work with my 5 years old daughter. And Dr. Bret Wilken was very professional and experienced in giving explanation and suggestions. We felt we've been treated like a family. Thank you all for everything...


StarStarStarStarStar they take very good care of you the staff are the... —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

they take very good care of you the staff are the best


StarStarStarStarStar Always happy! —    (Patient since Fri Nov 16 00:00:00 MST 2007)

Always happy with my exams! My family has been coming here since they opened.


StarStarStarStarStar Great experience as usual. ... —    (Patient since Tue Oct 21 00:00:00 MDT 2014)

Great experience as usual.


StarStarStarStarStar Great experience as usual. ... —    (Patient since Tue Oct 21 00:00:00 MDT 2014)

Great experience as usual.


StarStarStarStarStar Everybody at Wilken Family Eye Care are AWESOME! —    (Patient since Fri Dec 14 00:00:00 MST 2007)

Everybody at Wilken Family Eye Care are AWESOME! My family and I have been serviced by Drs. Wilken and their terrific staff for years. We will continue to see them for years to come! I highly recommend them to everyone -- especially those who care about their eye sight.


StarStarStarStarStar Excellent care & very friendly knowledgeable staf... —    (Patient since Tue Sep 13 00:00:00 MDT 2016)

Excellent care & very friendly knowledgeable staff!


StarStarStarStarStar Friendly and professional...thank you!... —    (Patient since Tue Sep 13 00:00:00 MDT 2016)

Friendly and professional...thank you!


StarStarStarStarStar  —    (Patient since Thu Jan 12 00:00:00 MST 2012)

I felt that Wilken family eyecare were very efficient and thorough with my eye exam. I would recommend them to anyone.


StarStarStarStarStar Head butted by my dog! —    (Patient since Thu Jun 14 00:00:00 MDT 2007)

As the title indicates, my rambunctious 70 lb dog and I were playing and her head struck me forcefully in the eye. I called Wilken Eye Care and was told to come in and they would fit me in. Within the hour I had been seen, cared for, and on my way home. From the initial phone call, to the visit, to the treatment, I was treated with courtesy and empathy.


StarStarStarStarStar You guys have a very professional office! ... —    (Patient since Thu Sep 01 00:00:00 MDT 2016)

You guys have a very professional office!


StarStarStarStarStar Amazing Staff; Great New Technology —    (Patient since Tue Aug 30 00:00:00 MDT 2016)

Amazing staff here; they even kept an eye on my newborn while I went through my eye tests! Very attentive; all around great eye care team. I felt very comfortable and confident in the Doctor and I love the new technology they have where they don't have to dilate your eyes and leave you blurry and light sensitive for 4 hours!! They can now "digitally map" your eye.


StarStarStarStarStar Excellent reception, service and knowledge. ... —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

Excellent reception, service and knowledge.


StarStarStarStarStar  —    (Patient since Mon Aug 10 00:00:00 MDT 2015)

Greatly appreciate Dr. Wilken's thorough and honest assessment and advice


StarStarStarStarStar The staff was amazing!!! Helping, informative, an... —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

The staff was amazing!!! Helping, informative, and friendly!


StarStarStarStarStar Excellent reception, service and knowledge. ... —    (Patient since Thu Aug 25 00:00:00 MDT 2016)

Excellent reception, service and knowledge.


StarStarStarStarStar Easy appointment process, in and out fast plus gr... —    (Patient since Tue Sep 01 00:00:00 MDT 2015)

Easy appointment process, in and out fast plus great advice every time. I showed up an hour early by accident and appointment went on without a hitch. Feel comfortable and confident of all advice provided and skills for in all employees, not just the doctors.


StarStarStarStarStar Amazed —    (Patient since Tue Aug 16 00:00:00 MDT 2016)

A friend recommended Dr Wilkins and I couldn't be more pleased and amazed that they are as good as she said. Friendly, efficient, and reasonably priced.


StarStarStarStarStar Dr Stephanie and staff are very friendly and comp... —    (Patient since Thu Jan 04 00:00:00 MST 2007)

Dr Stephanie and staff are very friendly and competent.


StarStarStarStarStar Excellent service and care. Had to bring my toddk... —    (Patient since Mon Oct 22 00:00:00 MDT 2012)

Excellent service and care. Had to bring my toddler this time and they were so awesome with him. Have been coming here for years and even drove back here after we moved an hour away because they are honest, trustworthy and great eye docs.


StarStarStarStarStar I absolutely love both Dr. Bret and Dr. Stephanie... —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

I absolutely love both Dr. Bret and Dr. Stephanie. They call their practice "family" eye care and they truly make you feel like family. Their staff is professional and kind. My husband and I have been patients for years, but our elementary aged child recently got her first pair of eyeglasses. They made, what could possibly be a scary and upsetting situation for a small child, very relaxing and reassuring. She is excited about her glasses.


StarStarStarStarStar I absolutely love both Dr. Bret and Dr. Stephanie... —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

I absolutely love both Dr. Bret and Dr. Stephanie. They call their practice "family" eye care and they truly make you feel like family. Their staff is professional and kind. My husband and I have been patients for years, but our elementary aged child recently got her first pair of eyeglasses. They made, what could possibly be a scary and upsetting situation for a small child, very relaxing and reassuring. She is excited about her glasses.


StarStarStarStarStar This was my 3rd eye exam at Wilken Eye Center and I will be back for any more. The staff is frien... —    (Patient since Wed Oct 08 00:00:00 MDT 2014)

This was my 3rd eye exam at Wilken Eye Center and I will be back for any more. The staff is friendly and very helpful. I've met with both doctors and feel they are both extremely professional and knowledgable.


StarStarStarStarStar Great service and nice atmosphere!... —    (Patient since Wed Aug 03 00:00:00 MDT 2016)

Great service and nice atmosphere!


StarStarStarStarStar Dr. Stephanie and the entire office team are fabulous to work with. Very helpful and friendly. ... —    (Patient since Tue Sep 20 00:00:00 MDT 2011)

Dr. Stephanie and the entire office team are fabulous to work with. Very helpful and friendly.


StarStarStarStarStar  —    (Patient since Fri Dec 15 00:00:00 MST 2006)

Always a very pleasant experience


StarStarStarStarStar Courteous and professional staff. Thorough eye exam with explanations and time for questions. I ne... —    (Patient since Thu Jun 12 00:00:00 MDT 2008)

Courteous and professional staff. Thorough eye exam with explanation and time for questions. I never feel rushed!


StarStarStarStarStar All of the staff were kind and friendly and personable! My first visit there and I felt very ... —    (Patient since Wed Jul 20 00:00:00 MDT 2016)

All of the staff were kind and friendly and personable! My first visit there and I felt very welcome! There's even a play room for the kids, how COOL!


StarStarStarStarStar You and your whole staff are highly efficient, personable and cordial.... —    (Patient since Thu Jul 02 00:00:00 MDT 2009)

You and your whole staff are highly efficient, personable and cordial.


StarStarStarStarStar I was very happy with the service and expertise. Dr. Wilken and staff were very knowledgeable & p... —    (Patient since Tue Jul 12 00:00:00 MDT 2016)

I was very happy with the service and expertise. Dr. Wilken and staff were very knowledgeable & professional.


StarStarStarStarStar Always very professional and personable. I look forward to my visit, which is hard to say about ... —    (Patient since Fri Aug 20 00:00:00 MDT 2010)

Always very professional and personable. I look forward to my visit, which is hard to say about many medical professionals.


StarStarStarStarStar Great! Would Highly Recommend —    (Patient since Tue Jun 28 00:00:00 MDT 2016)

My first visit was for a contact fitting, and the doctor got it right the first time. He also recommended a new brand of contacts that are much more comfortable. The staff was very friendly and professional.


StarStarStarStarStar Highly Recommend —    (Patient since Thu Jan 18 00:00:00 MST 2007)

Love both Dr. Brett and Dr. Stephanie. They are always so helpful and considerate. Staff is great too! My family has used Wilken Family Eye Care for years!


StarStarStarStarStar Wilken Family Eye Care is an amazing place for the care of your eyes. I have been a patient of bit... —    (Patient since Mon Mar 11 00:00:00 MDT 2013)

Wilken Family Eye Care is an amazing place for the care of your eyes. I have been a patient of both doctors for over 5 years and always leave assured that the health of my eyes is their first priority. The support staff is just as equally caring and extremely professional. I consider myself blessed and call them my eye care family! I have known Racheal the longest and she has consistently always provided top care. Gillen does an amazing job of taking care of insurance as well as David making sure I have the latest eyeglasses. Thank you Wilken Eye Care!!!


StarStarStarStarStar  —    (Patient since Mon Aug 11 00:00:00 MDT 2008)

Excellent & thorough service. I would definitely recommend Wilken Family Eye Care.


StarStarStarStarStar Excellent experience with the entire staff at Wilken Family Eye Care !! —    (Patient since Thu Jun 09 00:00:00 MDT 2016)

The entire staff at Wilken Family Eye Care were very professional, friendly and helpful. They provided excellent care for both myself and my husband. We feel very lucky to have found them.


StarStarStarStarStar Laurie Hurst —    (Patient since Tue Mar 20 00:00:00 MDT 2012)

Great atmosphere, staff are very attentive and helpful and the doctors are very knowledgeable. I have been going here for several years and have always been very confident in the doctors and happy with my decision to have chosen them.


StarStarStarStarStar Great experience —    (Patient since Wed Sep 22 00:00:00 MDT 2010)

Wilken Family Eye Care personnel have always been friendly and courteous. I have been going to Wilken Eye Care for many years and have never had a bad experience. I would highly recommend anyone looking for a new Eye care professional to give Wilken’s a call and see why they are above the rest.


StarStarStarStarStar 6-year old Hazel was treated as a perfect patient. Everything was explained to her in terms she co... —    (Patient since Wed Jun 17 00:00:00 MDT 2015)

6-year old Hazel was treated as a perfect patient. Everything was explained to her in terms she could understand. It was a great experience.


StarStarStarStarStar Very Professional and very warm and friendly office. Was very please how my appointment went... —    (Patient since Thu Jun 16 00:00:00 MDT 2016)

Very Professional and very warm and friendly office. Was very please how my appointment went


StarStarStarStarStar Dr. WIlken is always honest and straight forward. I appreciate that! Everyone at the office was ... —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

Dr. WIlken is always honest and straight forward. I appreciate that! Everyone at the office was very professional.


StarStarStarStarStar The best! —    (Patient since Tue Jun 14 00:00:00 MDT 2016)

They were nice and helpful from the moment I arrived for my appontment. Doctor Wilken was professional and very knowledible about anything I needed to know about when I asked.


StarStarStarStarStar Excellent doctor and nurse.  —    (Patient since Tue May 17 00:00:00 MDT 2016)

Excellent doctor and nurse. They were very helpful and courteous. I didn't feel overwhelmed and they were patient with my questions.


StarStarStarStarStar Great experience - Professionalism at its best... —    (Patient since Fri Sep 11 00:00:00 MDT 2015)

Great experience - Professionalism at its best


StarStarStarStarStar Great experience - Professionalism at its best... —    (Patient since Fri Sep 11 00:00:00 MDT 2015)

Great experience - Professionalism at its best


StarStarStarStarStar My experience —    (Patient since Tue May 03 00:00:00 MDT 2016)

My experience was very informative and very professionally handled


StarStarStarStarStar Very pleased —    (Patient since Fri Apr 29 00:00:00 MDT 2016)

I was very pleased with the service and how they took the time to answer my questions.


StarStarStarStarStar We love Wilkens Eye Care! Superior customer service....they treat you like family and genuinely c... —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

We love Wilkens Eye Care! Superior customer service....they treat you like family and genuinely care. My family would never go anywhere else! We are so glad they are here for us.


StarStarStarStarStar Outstanding! —    (Patient since Fri Dec 11 00:00:00 MST 2009)

Outstanding experience again and again! Wilken eye doctors are the best! Prompt care with excellent results!


StarStarStarStarStar Very professional and friendly team at Wilken Family Eye Care. —    (Patient since Wed Sep 12 00:00:00 MDT 2012)

Very professional and friendly team at Wilken Family Eye Care. I would highly recommend Wilken Family Eye Care.


StarStarStarStarStar The staff is friendly and kind. I filled out my paperwork and was taken right into my appointment... —    (Patient since Wed Apr 20 00:00:00 MDT 2016)

The staff is friendly and kind. I filled out my paperwork and was taken right into my appointment. The Dr. took his time and answered all my questions. I was given medicine and I'm getting better!


StarStarStarStarStar Great Visit as Always —    (Patient since Fri Mar 30 00:00:00 MDT 2007)

Great visit as always. Dr. Brett and the staff had all three of our family members checked up and fitted in less than an hour. Get place to take care of your eyes. Big thanks to Angie who has helped my son go from a "No glasses! Ever!!" mentality to loving his eye visits in the space of just a couple of years. :)


StarStarStarStarNo Star Second Family —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

This was my first visit with this location. I will definitely be back. Dr. Wilkien made me feel comfortable. The appointment was quick and painless. Angie the Optician was very sweet and helpful. The office was CLEAN and very welcoming!


StarStarStarStarStar professional doctor and staff and really listened to my questions and needs —    (Patient since Fri May 23 00:00:00 MDT 2014)

professional doctor and staff and really listened to my questions and needs


StarStarStarStarStar Dick W. Rogers —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

Dr. Wilkin and her staff rock!


StarStarStarStarStar Excellent, quality service —    (Patient since Mon Oct 31 00:00:00 MDT 2011)

I enjoy the personal attention and sincere desire to do the best job possible for maintaining the good health of my eyes. Very professional, courteous, and attentive.


StarStarStarStarStar I started going to this offfice when we lived in Coppell. We moved to McKinney several years ago —    (Patient since Tue Feb 23 00:00:00 MST 2010)

I started going to this offfice when we lived in Coppell. We moved to McKinney several years ago. I still come see the Drs. because I am treated so well and have complete trust in both of the Drs. Wilken. Love your office staff too. Great experience, as usual!


StarStarStarStarStar So nice and the patience for my questions was excellent. I really appreciated everyone's time —    (Patient since Thu Mar 31 00:00:00 MDT 2016)

So nice and the patience for my questions was excellent. I really appreciated everyone's time. I look forward to seeing better!!! Thank you.


StarStarStarStarStar Nice, caring people —    (Patient since Tue Oct 07 00:00:00 MDT 2008)

Caring people plus no wait time - can't beat that!


StarStarStarStarStar Everyone is great. I don't feel rushed. I feel everyone listens to me as well  —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Everyone is great. I don't feel rushed. I feel everyone listens to me as well


StarStarStarStarStar Dr Wilken is great! —    (Patient since Mon Mar 21 00:00:00 MDT 2016)

Very approachable, knowledgable and friendly!


StarStarStarStarStar very impressed, love the attention to detail, customer service was fantastic, I showed up a few... —    (Patient since Fri Mar 18 00:00:00 MDT 2016)

very impressed, love the attention to detail, customer service was fantastic, I showed up a few minutes later than "early" but was seen on time. Any wait I had was measured in seconds, not minutes. Love this place, my new eyeball care home!


StarStarStarStarStar Have already referred my daughter and son-in-law, Caroline and Mickey Vassey. You all ROCK..... —    (Patient since Mon Nov 16 00:00:00 MST 2009)

Have already referred my daughter and son-in-law, Caroline and Mickey Vassey. You all ROCK.....


StarStarStarStarStar Former Staff —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

I hate to be ugly but I was dreading my appointment because I would have to deal with Carla! But Rachel is a great change!!


StarStarStarStarStar Just continue giving your patients the great service you do today. —    (Patient since Tue Sep 04 00:00:00 MDT 2007)

Just continue giving your patients the great service you do today.


StarStarStarStarStar Awesome doctor and staff! Thanks for a great initial first experience! —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Awesome doctor and staff! Thanks for a great initial first experience!


StarStarStarStarStar Two Thumbs Up —    (Patient since Fri Feb 22 00:00:00 MST 2013)

Staff is always very friendly and informative on insurance options and how to get the most out of the coverage. Also, I believe I've been provided with rebates for contact lenses every year...who doesn't like to save a little money? Never a long wait, always am able to see doctor at my scheduled appointment time.


StarStarStarStarStar Me and my wife have been coming to Dr. Bret for a few years now. We have always been taken care of —    (Patient since Mon Sep 24 00:00:00 MDT 2012)

Me and my wife have been coming to Dr. Bret for a few years now. We have always been taken care of. Please continue to provide this same service to all your patients in the years to come and your practice will do well. Your staff is courteous and smiling.


StarStarStarStarStar Great job by all! Thanks —    (Patient since Thu Nov 14 00:00:00 MST 2013)

Always a great experience here. Great job by all! Thanks


StarStarStarStarStar Took my son to get his eyes checked —    (Patient since Thu Feb 18 00:00:00 MST 2016)

This was my son's first time getting an exam and I was very happy with the service. Everyone we met with was so nice and made us feel very comfortable. The examination was very thorough and detailed. I was very happy with the examination and overall appointment.


StarStarStarStarStar Exceptional  —    (Patient since Thu Feb 18 00:00:00 MST 2016)

Professional and Caring individuals who made our move to Texas easier. Scheduling an appointment was easy and there was no significant wait time.


StarStarStarStarStar I really enjoyed my visit great great great staff —    (Patient since Thu Jan 28 00:00:00 MST 2016)

I really enjoyed my visit great great great staff


StarStarStarStarStar Comfortable —    (Patient since Mon Feb 15 00:00:00 MST 2016)

Dr. Wilken made me feel very comfortable. He was honest and didn't try to sell me anything I didn't need.


StarStarStarStarStar Eye exam —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Very nice place. The employees are very nice and knowledgeable.


StarStarStarStarStar Thanks!! —    (Patient since Tue Feb 09 00:00:00 MST 2016)

My wife and I have been doing business with the same eye care practice in Lees Summit, MO for years and moved to TX just about a year ago. We currently live in Coppell and after great reviews from fellow Coppellians we decided to make Wilken our new eye care. It was great to feel at home & welcome to Wilken. Thanks for a great experience.


StarStarStarStarStar Thanks for all the help and laughs!  —    (Patient since Fri Jan 11 00:00:00 MST 2013)

Thanks for all the help and laughs!


StarStarStarStarStar Great service  —    (Patient since Tue Sep 27 00:00:00 MDT 2011)

Great service professional -


StarStarStarStarStar You keep emailing the wrong email address for your patient Shuchandra —    (Patient since Mon Jan 18 00:00:00 MST 2016)

You keep emailing the wrong email address for your patient Shuchandra - please refer to patient for correct contact details.


StarStarStarStarStar This is my first experience at Wilken Family Eye Care. I must say Dr —    (Patient since Thu Jan 14 00:00:00 MST 2016)

This is my first experience at Wilken Family Eye Care. I must say Dr. Stephanie Wilken is one of the best optometrists I've known. Professional, kind, accurate. The staff is also super helpful. Great experience overall! I am recommending everyone I know to come here.


StarStarStarStarStar I had an excellent visit! —    (Patient since Fri Jan 29 00:00:00 MST 2016)

I had an excellent visit!


StarStarStarStarStar great customer service, felt so comfortable and all my questions were answered.  —    (Patient since Wed Jan 27 00:00:00 MST 2016)

great customer service, felt so comfortable and all my questions were answered.


StarStarStarStarStar An excellent experience!  —    (Patient since Thu Jan 21 00:00:00 MST 2016)

The staff is friendly from the first person you meet to the doctors! People don't care how much you know until they know how much you care and you will feel cared for here! The equipment is state of the art and what an awesome optical shop selection! Top of the line eye care!


StarStarStarStarStar I was very pleased with the services offered at Wilken Family Eye Care —    (Patient since Tue Jan 12 00:00:00 MST 2016)

I was very pleased with the services offered at Wilken Family Eye Care. From calling to setup an appoitment to getting several thorough screenings. 5 stars!


StarStarStarStarStar I really appreciated that they could work me in as is was they last day of the year and I had an... —    (Patient since Tue Mar 20 00:00:00 MDT 2007)

I really appreciated that they could work me in as is was they last day of the year and I had an eye infection that needed to be addressed.


StarStarStarStarStar I'm always satisfied with my visit. I really like the wait list opportunity. —    (Patient since Wed Nov 30 00:00:00 MST 2011)

I'm always satisfied with my visit. I really like the wait list opportunity.


StarStarStarStarStar Thank you for your kind, courteous and professional service. —    (Patient since Thu May 01 00:00:00 MDT 2014)

Thank you for your kind, courteous and professional service.


StarStarStarStarStar Trust you enough to see my daughter! —    (Patient since Mon Dec 28 00:00:00 MST 2015)

Trusting you enough to examine my daughter is excellent rating results in my book! Love you guys!


StarStarStarStarStar State of the art equipment. —    (Patient since Tue Dec 29 00:00:00 MST 2015)

State of the art equipment.


StarStarStarStarStar Thanks for getting me in so quickly and for the great service and treatment! —    (Patient since Wed Nov 30 00:00:00 MST 2011)

Thanks for getting me in so quickly and for the great service and treatment!


StarStarStarStarStar Great service answers all your questions  —    (Patient since Thu May 26 00:00:00 MDT 2005)

Great service answers all your questions


StarStarStarStarStar I love seeing you guys for my vision needs. Thanks for professional treatment! —    (Patient since Tue Jul 15 00:00:00 MDT 2008)

I love seeing you guys for my vision needs. Thanks for professional treatment!


StarStarStarStarStar Great group of people. Enjoy stopping by and having my eyes checked.  —    (Patient since Wed Dec 31 00:00:00 MST 2014)

Great group of people. Enjoy stopping by and having my eyes checked.


StarStarStarStarStar The staff is friendly and knowledgable. They are respectful of my time.  —    (Patient since Thu Aug 09 00:00:00 MDT 2012)

The staff is friendly and knowledgable. They are respectful of my time.


StarStarStarStarStar Loved the doctor! She was so personable while also taking care of business. —    (Patient since Mon Dec 14 00:00:00 MST 2015)

Loved the doctor! She was so personable while also taking care of business.


StarStarStarStarStar service —    (Patient since Mon Dec 23 00:00:00 MST 2013)

I enjoyed visiting the Wilken Family Eye Care. I've never waited for a long time to see my doctor and they really did what it was needed to be done. Thank you so much. Andrea was a wonderful staff, she really tried to help to take care of the paperwork for me, so I don't need to deal with it as much.


StarStarStarStarStar No wait time! In and out with lots of attention! Thank you! —    (Patient since Thu Dec 10 00:00:00 MST 2015)

No wait time! In and out with lots of attention! Thank you!


StarStarStarStarStar we appreciate the excellent care we get from you  —    (Patient since Fri Oct 11 00:00:00 MDT 2013)

we appreciate the excellent care we get from you


StarStarStarStarStar I love coming to Wilken Family Eye Care. Everyone is always friendly and helpful! —    (Patient since Tue Oct 29 00:00:00 MDT 2013)

I love coming to Wilken Family Eye Care. Everyone is always friendly and helpful!


StarStarStarStarStar Everyone in the office was very friendly as always —    (Patient since Thu Dec 11 00:00:00 MST 2014)

Everyone in the office was very friendly as always. Dr Bret took the time to fully discuss and address my concerns.


StarStarStarStarStar Outstanding service every time! Love coming here!Doctors are great and team members too!Angie is... —    (Patient since Fri Dec 11 00:00:00 MST 2009)

Outstanding service every time! Love coming here! Doctors are great and team members too! Angie is my favorite person to work with picking new glasses. Trust her recommendations: I always get compliments on glasses she helped me with :-)!!!


StarStarStarStarStar Everyone is so nice and made me feel really comfort —    (Patient since Fri Nov 20 00:00:00 MST 2015)

Everyone is so nice and made me feel really comfort


StarStarStarStarStar A little more variety in kids glasses please. —    (Patient since Tue Nov 17 00:00:00 MST 2015)

A little more variety in kids glasses please.


StarStarStarStarStar Angie and David were both very knowledgeable and helpful in placing orders for my prescriptions —    (Patient since Thu Nov 06 00:00:00 MST 2014)

Angie and David were both very knowledgeable and helpful in placing orders for my prescriptions. You entire staff is always very welcoming and helpful anytime I have come in. Thank you.


StarStarStarStarStar Very friendly staff and helpful with choosing frames. —    (Patient since Mon Dec 22 00:00:00 MST 2014)

Very friendly staff and helpful with choosing frames.


StarStarStarStarStar Very unhappy with the long wait, I requested my doctor to be Mr.Wilkens and that didn't happen —    (Patient since Mon Mar 30 00:00:00 MDT 2015)

Very unhappy with the long wait, I requested my doctor to be Mr.Wilkens and that didn't happen. Scheduled showed me with Mrs. Wilkins . So, I decided to leave and not come back. Very sad!


StarStarStarStarStar Excellent treatment. Told me things I did not know, but I did have to ask  —    (Patient since Tue Nov 10 00:00:00 MST 2015)

Excellent treatment. Told me things I did not know.


StarStarStarStarStar The staff was friendly, especially the lady who helped us order our glasses —    (Patient since Fri Oct 25 00:00:00 MDT 2013)

The staff was friendly, especially the lady who helped us order our glasses. She goes out of her way to make the kids smile!


StarStarStarStarStar Awesome!!! —    (Patient since Mon Jul 16 00:00:00 MDT 2007)

Both Bret and Stephanie are simply awesome!!! Friendly, professional and fun. Beautiful location with the most up-to-date equipment and technique. Staff is super friendly and helpful. I'll continue trusting both Drs. Wilken for many years to come. Great job!!


StarStarStarStarStar Great service! —    (Patient since Wed Apr 01 00:00:00 MDT 2009)

Love you guys! Recommend you to all our neighbors :)


StarStarStarStarStar Wonderful staff; excellent doctor;very through and —    (Patient since Mon Oct 19 00:00:00 MDT 2015)

Wonderful staff; excellent doctor;very through and understandable. Truly cares about the patient.


StarStarStarStarStar Very Friendly Staff —    (Patient since Mon Feb 03 00:00:00 MST 2014)

This is a great staff! Makes me feel so welcome and taken care of.


StarStarStarStarStar Everyone is so nice and professional makes choosing glasses simple fast and very informative —    (Patient since Wed Jan 23 00:00:00 MST 2013)

Everyone is so nice and professional makes choosing glasses simple fast and very informative. Thanks for a wonderful exp


StarStarStarStarStar Beautiful, clean & decorated beautifully. —    (Patient since Fri Mar 20 00:00:00 MDT 2009)

i would recommend my friends & family come to your place of business for help with their eyesight. My husband had a problem with his lense falling out & you got him in very quickly. Thank you for your help & support.


StarStarStarStarStar I broke my glasses and they got me in right away —    (Patient since Mon Aug 25 00:00:00 MDT 2014)

I broke my glasses and they got me in right away


StarStarStarStarStar Everyone expressed genuine concern and provided great care, from the front desk to the back... —    (Patient since Mon Oct 05 00:00:00 MDT 2015)

Everyone expressed genuine concern and provided great care, from the front desk to the back offices. You all understand service with a smile and working by the golden rule!!!!


StarStarStarStarStar I couldn't ask for better service. —    (Patient since Mon Mar 23 00:00:00 MDT 2015)

I couldn't ask for better service.


StarStarStarStarStar Everyone is super friendly and helpful! I'm so glad my friend referred me to the Wilkins! —    (Patient since Thu Sep 24 00:00:00 MDT 2015)

Everyone is super friendly and helpful! I'm so glad my friend referred me to the Wilkins!


StarStarStarStarStar Always a pleasure going to your office. Appreciate you all! —    (Patient since Thu May 31 00:00:00 MDT 2007)

Always a pleasure going to your office. Appreciate you all!


StarStarStarStarStar Very courteous staff and excellent knowledgeable doctor —    (Patient since Mon Sep 21 00:00:00 MDT 2015)

Very courteous staff and excellent knowledgeable doctor. Felt very comfortable and after a few days started seeing improvement in my eyes.


StarStarStarStarStar Dr. Wilken and her office staff rock! —    (Patient since Thu Sep 10 00:00:00 MDT 2015)

Dr. Wilken and her office staff rock!


StarStarStarStarStar The whole staff is friendly and the doctor himself is extremely thorough and explains... —    (Patient since Wed Nov 28 00:00:00 MST 2012)

The whole staff is friendly and the doctor himself is extremely thorough and explains everything!!!! We love it here!!!!


StarStarStarStarStar The staff is very professional and solve all your questions —    (Patient since Thu May 28 00:00:00 MDT 2015)

The staff is very professional and solve all your questions. I highly recommend Wilken Family eye care docs.


StarStarStarStarStar Loved Dr. Stephanie and Rachel... So personalable and sweet..  —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

Loved Dr. Stephanie and Rachel... So personalable and sweet..


StarStarStarStarStar I highly appreciate the warm and friendly staff and doctor —    (Patient since Tue Jun 05 00:00:00 MDT 2012)

I highly appreciate the warm and friendly staff and doctor. They are professional and very good at what they do. They do accommodate special requests when needed. I have learned so much about my eyes and its reaction to certain medications as well as the problems when I leave my contacts in too long.


StarStarStarStarStar Office staff is always great. A last minute appointment —    (Patient since Thu Sep 30 00:00:00 MDT 2010)

Office staff is always great. A last minute appointment. Had to see Brett instead of Stephanie, who I usually see, no biggie, I like him too!


StarStarStarStarNo Star I wish your glasses were not SO expensive! —    (Patient since Tue Jan 15 00:00:00 MST 2013)

I wish your glasses were not SO expensive!


StarStarStarStarStar Dr and staff were extremely polite and friendly. Dr —    (Patient since Tue Aug 25 00:00:00 MDT 2015)

Dr and staff were extremely polite and friendly. Dr. Wilken was very patient with my 5 year old and made him feel comfortable. Thank you everyone!


StarStarStarStarStar Great service! Great People! I've already referred a couple of people who love it as well! —    (Patient since Mon Mar 30 00:00:00 MDT 2015)

Great service! Great People! I've already referred a couple of people who love it as well!


StarStarStarStarStar The exam was very thorough and the care was professional. Every one is very friendly. —    (Patient since Thu Feb 06 00:00:00 MST 2014)

The exam was very thorough and the care was professional. Every one is very friendly.


StarStarStarStarStar I've been in 3 times I think and each time had a very short wait time —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

I've been in 3 times I think and each time had a very short wait time. Each time I felt I was listened to was happy with the explanation that I received to my questions.


StarStarStarStarStar Wilken Family Eye Care —    (Patient since Fri Jun 14 00:00:00 MDT 2013)

I have been using Wilken Family Eye Care for several years now and have always received excellent service. Even though I have moved farther away from their office I will continue to go to them rather than switch doctors.


StarStarStarStarStar Always friendly, on time, and thorough!! —    (Patient since Mon Jan 29 00:00:00 MST 2007)

Always friendly, on time, and thorough!!


StarStarStarStarStar Both doctors are very friendly, experienced, and very willing to spend as much time as needed to... —    (Patient since Thu Apr 02 00:00:00 MDT 2009)

Both doctors are very friendly, experienced, and very willing to spend as much time as needed to answer all questions. The office is also run very well, and appointments are on time.


StarStarStarNo StarNo Star I must say I was more pleased with the service I received this time around —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

I must say I was more pleased with the service I received this time around. I almost didn't come back after the service I received the year before. I was not pleased at all, but I thought I would give Wilkens another try. When my son and I were there a year ago, we were seen by an elderly lady who did my sons eye test and she reprimanded me. I was really upset about it. But i let it go because I didn't want to go off on her. My suggestion please make sure that when the Wilkens are not in town please have staff there who are respectiful.


StarStarStarStarStar Thank you for your professional services —    (Patient since Thu Nov 17 00:00:00 MST 2011)

Thank you for your professional service


StarStarStarStarStar All of the folks there have been extremely helpful and nice. —    (Patient since Fri Jul 17 00:00:00 MDT 2015)

All of the folks there have been extremely helpful and nice.


StarStarStarStarStar Very happy that you got me in immediately. I will continue to use your services. Thank you so much! —    (Patient since Wed Jul 15 00:00:00 MDT 2015)

Very happy that you got me in immediately. I will continue to use your services. Thank you so much!


StarStarStarStarStar As always, it is a pleasure having my eyes examed at your fascility and visiting with you all. —    (Patient since Thu Jul 02 00:00:00 MDT 2009)

As always, it is a pleasure having my eyes examed at your fascility and visiting with you all.


StarStarStarStarStar I just like the way everyone conducts themselves —    (Patient since Fri Jan 11 00:00:00 MST 2013)

I just like the way everyone conducts themselves. I think it's amazing to have a husband and wife team. Both doctors have helped me so much. I greatly appreciate it.


StarStarStarStarStar Thanks for seeing me on such short notice with pain in right eye. —    (Patient since Mon Jul 06 00:00:00 MDT 2015)

Thanks for seeing me on such short notice with pain in right eye.


StarStarStarStarStar Love Wilken Eye Care —    (Patient since Tue Apr 30 00:00:00 MDT 2013)

Dr. Stephanie Wilken is such a nice doctor and is very knowledgeable. We are very happy with her.


StarStarStarStarStar I found Dr. Stephanie very pleasant and thorough with the exam. I was really happy with the visit. —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

I found Dr. Stephanie very pleasant and thorough with the exam. I was really happy with the visit.


StarStarStarStarStar I really liked and appreciate the no rush service —    (Patient since Mon Jun 22 00:00:00 MDT 2015)

I really liked and appreciate the no rush service. I feel like this is the place for my whole family and friends.


StarStarStarStarStar Great service, great selection of frames. —    (Patient since Thu Jun 25 00:00:00 MDT 2015)

Great service, great selection of frames.


StarStarStarStarStar Stephanie is super friendly and listened to my needs —    (Patient since Tue Jun 23 00:00:00 MDT 2015)

Stephanie is super friendly and listened to my needs. Much different than other experiences I've had with eye doctors. I've already referred one person. Great experience!


StarStarStarStarStar So professional, yet friendly. Very thorough and the staff made you feel comfortable —    (Patient since Fri Jun 19 00:00:00 MDT 2015)

So professional, yet friendly. Very thorough and the staff made you feel comfortable. Highly recommend to others!


StarStarStarStarStar First class service from the beginning and all the way through until the end.  —    (Patient since Wed Jun 17 00:00:00 MDT 2015)

First class service from the beginning and all the way through until the end.


StarStarStarStarStar Friendly, courteous and a pleasure. —    (Patient since Mon Jul 26 00:00:00 MDT 2010)

Friendly, courteous and a pleasure.


StarStarStarStarStar Very professional  —    (Patient since Fri May 23 00:00:00 MDT 2014)

Very professional people here and evaluated my eyes effectively


StarStarStarStarStar Very friendly and very professional office  —    (Patient since Wed Jun 17 00:00:00 MDT 2015)

Very friendly and very professional office


StarStarStarStarStar Dr. Royal is kind and clearly explains test results —    (Patient since Fri Jun 12 00:00:00 MDT 2015)

Dr. Royal is kind and clearly explains test results. She patiently answered my questions and I look forward to seeing her again. Angie will recommend the best frame for the customers face profile. She's personable and must be an excellent addition to your staff. These professionals are the reason I have no reservations about returning or referring others to Wilken Family Eye Care.


StarStarStarStarStar I would have liked her to go up on my prescription . I might need to go to a opthamologist . —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

I would have liked her to go up on my prescription . I might need to go to a opthamologist .also, I would have liked to continue the drops other eye Dr gave me for conjunctivitis .


StarStarStarStarStar Both doctors are brillant and nice. The staff is friendly and efficient. —    (Patient since Tue Aug 02 00:00:00 MDT 2011)

Both doctors are brillant and nice. The staff is friendly and efficient. The cost for products & services are quite fair.


StarStarStarStarStar Doctors are knowledgeable and kind. The staff is friendly and efficient —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

Doctors are knowledgeable and kind. The staff is friendly and efficient. Cost is competitive and fair.


StarStarStarStarStar Great service! I highly r —    (Patient since Mon Jun 08 00:00:00 MDT 2015)

Great service! I highly r


StarStarStarStarStar Extremely nice office and staff. Very efficient and willing to help. Excellent care.  —    (Patient since Fri Jun 05 00:00:00 MDT 2015)

Extremely nice office and staff. Very efficient and willing to help. Excellent care.


StarStarStarNo StarNo Star Nice vision professionals —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

The experience was good. The lady called me the next day, which was confusing since I wasn't supposed to receive a call until a week after my contact appointment. Also, Dr. Wilken seemed knowledgable enough.


StarStarStarStarStar The staff was extremely helpful in getting me in to an early appointment and I felt Dr —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

The staff was extremely helpful in getting me in to an early appointment and I felt Dr. Wilken really took time to not only provide great care but also the education on eyecare and options for the future. Great Experience. Justin


StarStarStarStarStar The eye exam portion was both thorough and informative. One of the best experience —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

The eye exam portion was both thorough and informative. One of the best experiences that I've had for an eye exam. When it came for lenses and frames, I felt like I was being sold more than I either wanted or needed. Once the person realized that I was looking for basic reading glasses, her attitude turned from being enthusiastic and helpful to being annoyed that she had to help me. It was an uncomfortable situation.


StarStarStarStarStar Really appreciate the office working me into the schedule at late notice. —    (Patient since Mon Oct 05 00:00:00 MDT 2009)

Really appreciate the office working me into the schedule at late notice.


StarStarStarStarStar Great prompt service, we will definitely recommend and probably be back - we just moved to... —    (Patient since Thu May 28 00:00:00 MDT 2015)

Great prompt service, we will definitely recommend and probably be back - we just moved to Highland Village so if you guys have an office in that area, that would be most convenient going forward. Let me know.


StarStarStarStarStar Outstanding service, the staff is amazing and the doctor took all time needed to explain my... —    (Patient since Thu May 28 00:00:00 MDT 2015)

Outstanding service, the staff is amazing and the doctor took all time needed to explain my questions.


StarStarStarStarStar Friendly accommodating office staff. Dr —    (Patient since Tue May 19 00:00:00 MDT 2015)

Friendly accommodating office staff. Dr. Wilken was thorough and explained every test to me and what he was looking for.


StarStarStarStarStar A great office, works well with kids —    (Patient since Fri May 22 00:00:00 MDT 2015)

A great office, works well with kids


StarStarStarStarStar Everybody extremely friendly and helpful! —    (Patient since Wed Dec 01 00:00:00 MST 2010)

Everybody extremely friendly and helpful!


StarStarStarStarStar Better eye glass selection, didn't find any that I liked. Dr. S —    (Patient since Thu May 14 00:00:00 MDT 2015)

Better eye glass selection, didn't find any that I liked. Dr. S. Wilken was very nice and took her time. I will return!


StarStarStarStarStar Dr. Stephanie was excellent and her staff were very accommodating too —    (Patient since Mon May 11 00:00:00 MDT 2015)

Dr. Stephanie was excellent and her staff were very accommodating too. My wife and I loved her sense of humor and professional manner. Thank you Wilken Family Eye Care.


StarStarStarStarStar Dr Wilken offers very thorough explanation on everything —    (Patient since Fri May 01 00:00:00 MDT 2015)

Dr Wilken offers very thorough explanation on everything


StarStarStarStarStar I have always enjoyed Dr, Wilken. He is very friendly and makes people feel comfortable. —    (Patient since Mon Mar 19 00:00:00 MDT 2007)

I have always enjoyed Dr, Wilken. He is very friendly and makes people feel comfortable.


StarStarStarStarStar Great Family Eye Practice  —    (Patient since Thu Aug 16 00:00:00 MDT 2007)

I have taken my girls and myself there since 2004.


StarStarStarStarStar Thank you for a great experience from the moment I walk in the door —    (Patient since Wed Oct 12 00:00:00 MDT 2011)

Thank you for a great experience from the moment I walk in the door. EVERYONE is friendly and does a fantastic job of customer service.


StarStarStarStarStar Love doctors and the entire staff! Wouldn't want to go anywhere else for my eye care needs! —    (Patient since Fri May 23 00:00:00 MDT 2008)

Love doctors and the entire staff! Wouldn't want to go anywhere else for my eye care needs!


StarStarStarStarStar The staff is extremely nice, friendly and knowledgable —    (Patient since Mon Dec 09 00:00:00 MST 2013)

The staff is extremely nice, friendly and knowledgable. From the moment you walk in until you walk out you get excellent service. Dr. Bret Wilken spends a great deal of time to ensure you understand everything.


StarStarStarStarStar Very friendly.  —    (Patient since Tue Mar 04 00:00:00 MST 2008)

Very friendly. Great services


StarStarStarStarStar Love the doctor. Love Angie! In the immortal words of Arnold, "I'll be Bach!" —    (Patient since Thu Apr 16 00:00:00 MDT 2015)

Love the doctor. Love Angie! In the immortal words of Arnold, "I'll be Bach!" -Cory


StarStarStarStarStar Everyone was very professional and friendly —    (Patient since Wed Apr 15 00:00:00 MDT 2015)

Everyone was very professional and friendly. Appreciate all the time spent with me to get the correct RX


StarStarStarStarStar Referred Andrea Garcia last night! Hope she makes it in!  —    (Patient since Thu Jul 05 00:00:00 MDT 2007)

Referred Andrea Garcia last night! Hope she makes it in!


StarStarStarStarStar Dr. Stephanie —    (Patient since Tue Mar 20 00:00:00 MDT 2007)

She gets to know you and makes you feel very comfortable. She keeps you informed on any changes going on with your eyes.


StarStarStarStarNo Star Great first visit —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

The wait to see Dr. Wilken took a little longer than expected but she was wonderful and very thorough with my exam and analysis. Being my first time having to pick out glasses, David was very patient and honest with his view points on style and comfort and how I felt with my final choice of eyewear.


StarStarStarStarStar Very thorough and always pleasant. —    (Patient since Tue Nov 20 00:00:00 MST 2007)

Dr. Bret always takes the time to show me what's going on inside my eyes. He is never in a hurry and is genuinely concerned that I understand the details in layman's terms. My family has been patients since they opened.


StarStarStarStarStar The staff and overall experience was great! Very warm environment! —    (Patient since Mon Mar 30 00:00:00 MDT 2015)

The staff and overall experience was great! Very warm environment!


StarStarStarStarStar Found answer to a question is had about my eyes for years. I'll be back! —    (Patient since Thu Mar 26 00:00:00 MDT 2015)

Found answer to a question is had about my eyes for years. I'll be back!


StarStarStarStarStar I just recommended you to a friend today. —    (Patient since Mon Jul 15 00:00:00 MDT 2013)

I just recommended you to a friend today.


StarStarStarStarStar Everyone was so helpful and understanding. —    (Patient since Mon Mar 23 00:00:00 MDT 2015)

Everyone was so helpful and understanding.


StarStarStarStarStar We are recommend you guys to everyone! —    (Patient since Wed Nov 28 00:00:00 MST 2007)

We are recommend you guys to everyone!


StarStarStarStarStar Dr. Wilken and his staff were courteous and professional. Dr —    (Patient since Tue Mar 17 00:00:00 MDT 2015)

Dr. Wilken and his staff were courteous and professional. Dr. Wilken took the time to answer my questions and went beyond a typical eye exam.


StarStarStarStarStar Dr. Wilken is great. I will definitely come back to this office. —    (Patient since Thu Mar 05 00:00:00 MST 2015)

Dr. Wilken is great. I will definitely come back to this office.


StarStarStarStarStar 2 Thumbs Up! —    (Patient since Wed Mar 11 00:00:00 MDT 2015)

Wilken Family Eye Care is first class! The entire process from beginning to end was a breeze. Honesty and integrity are evident in this family business.


StarStarStarStarStar Very professional and friendly! —    (Patient since Fri Mar 06 00:00:00 MST 2015)

Very professional and friendly!


StarStarStarStarStar Great office —    (Patient since Thu Oct 21 00:00:00 MDT 2010)

Thanks for always being in a great mood when I'm in your office. :) This is why I've been a returning client for the past five years.


StarStarStarStarStar I appreciate Dr —    (Patient since Wed Feb 20 00:00:00 MST 2008)

I appreciate Dr. Wilken's time spent to answer questions, explain various conditions and solutions as well as understanding my personal needs. Always a pleasure to come for my annual exam!


StarStarStarStarStar I appreciate the human touch. As usual, I will see you in my next appointment —    (Patient since Mon Jan 25 00:00:00 MST 2010)

I appreciate the human touch. As usual, I will see you in my next appointment. Thank you all, everybody did provided excellent service.


StarStarStarStarNo Star My price was double from last time going through your girl attendant —    (Patient since Mon Feb 18 00:00:00 MST 2013)

My price was double from last time going through your girl attendant. I really didnt appreciate that. The guy last time really took an extra step to help me.


StarStarStarStarStar Wish you took our insurance, but you gave me a discount on my glasses, so I really appreciated... —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

Wish you took our insurance, but you gave me a discount on my glasses, so I really appreciated that!


StarStarStarStarStar All of the staff, especially the doctors, were very friendly —    (Patient since Mon Feb 09 00:00:00 MST 2015)

All of the staff, especially the doctors, were very friendly. The doctor I saw was very good at what she does and and helped with my eyesight a lot despite have cataracts in both eyes. They even provided free coffee (that was actually good, surprisingly) and snacks for waiting customers. The nice lady that helped us with our final lens options and payment was very good at her job and pleasant to do business with. I would give this place a 10/10 but I did find the frame options a little on the lacking side. I've been in many places that easily have twice the selection. That being said I would gladly give up the selection size for the competence shown at this business.


StarStarStarStarStar great service —    (Patient since Fri Aug 24 00:00:00 MDT 2012)

They are very thorough and helpful.


StarStarStarStarStar great visit. short wait time to be seen, learned about the overall health of my eye —    (Patient since Fri Apr 29 00:00:00 MDT 2011)

great visit. short wait time to be seen, learned about the overall health of my eye. very friendly staff, feel at home.


StarStarStarStarStar Really appreciated you fitting me in for an appointment without much notice so I could use up my... —    (Patient since Mon Apr 16 00:00:00 MDT 2012)

Really appreciated you fitting me in for an appointment without much notice so I could use up my FSA.


StarStarStarStarStar I only chose 9 on the satisfaction because I haven't ordered my new glasses yet (for insurance... —    (Patient since Fri Aug 29 00:00:00 MDT 2008)

I only chose 9 on the satisfaction because I haven't ordered my new glasses yet (for insurance reasons). Love Dr. Stephanie!!


StarStarStarStarStar Excellent service and friendly staff!!! —    (Patient since Wed Oct 24 00:00:00 MDT 2012)

Excellent service and friendly staff!!!


StarStarStarStarStar Very happy with my visit to Wilkin Eye Care. Everyone is always friendly and helpful —    (Patient since Fri Jun 04 00:00:00 MDT 2010)

Very happy with my visit to Wilkin Eye Care. Everyone is always friendly and helpful. I am very comfortable when I visit. Looking forward to my new glasses too!


StarStarStarStarStar loved it —    (Patient since Thu Jan 22 00:00:00 MST 2015)

Loved the building and how clean it was. Everyone was very professional.


StarStarStarStarStar I have referred friends to Wilken in the past. —    (Patient since Mon Oct 31 00:00:00 MDT 2011)

I have referred friends to Wilken in the past.


StarStarStarStarStar I love the Wilkens family and the staff. Great customer service! —    (Patient since Mon Feb 20 00:00:00 MST 2012)

I love the Wilkens family and the staff. Great customer service!


StarStarStarStarStar Everyone that I came into contact with greeted me with a smile on their face! I received fantastic... —    (Patient since Thu Jan 08 00:00:00 MST 2015)

Everyone that I came into contact with greeted me with a smile on their face! I received fantastic care while I was there!


StarStarStarStarStar My husband and I are happy with our visit to Dr. Wilken. He is very nice and explained things well —    (Patient since Tue Dec 30 00:00:00 MST 2014)

My husband and I are happy with our visit to Dr. Wilken. He is very nice and explained things well. We are glad we found a good eye doctor in the area.


StarStarStarStarStar Dr. Wilkins was Awesome! He answered all my questions and explained each test/results —    (Patient since Wed Dec 31 00:00:00 MST 2014)

Dr. Wilkins was Awesome! He answered all my questions and explained each test/results. Will be back for sure! Loved the staff, especially the lady, who fit us for glasses. I forgot her name but my daughter and I loved her and had a great time!


StarStarStarStarStar Love You All. Great Service. Felt Like I Was Visiting Family —    (Patient since Wed Dec 31 00:00:00 MST 2014)

Love You All. Great Service. Felt Like I Was Visiting Family. You All Took Time To Get To Know Me, My Needs And Made It Happen. Thank You, Happy New Year.


StarStarStarStarStar Comfortable care —    (Patient since Wed Jul 10 00:00:00 MDT 2013)

I was very impressed with the level of professionalism as well as their patience for my newbie questions and concerns. I left feeling cared for and all of my issues were addressed. They also file insurance for me.


StarStarStarStarStar Pleasant visit! Thank you! —    (Patient since Thu Aug 23 00:00:00 MDT 2007)

Pleasant visit! Thank you!


StarStarStarStarStar Wonderful first time visit.  —    (Patient since Mon Dec 22 00:00:00 MST 2014)

Wonderful first time visit. Dr. Wilken provided good information on the impact of diabetes and my eye health. A confident, assuring and friendly style of health care.


StarStarStarStarStar The atmosphere was awesome and very friendly —    (Patient since Thu Dec 18 00:00:00 MST 2014)

The atmosphere was awesome and very friendly. I was very impressed with everyone from the receptionist to the doctor and the vendors. all in all a great experience.


StarStarStarStarStar Staff is very personable. —    (Patient since Fri Nov 30 00:00:00 MST 2012)

Staff is very personable.


StarStarStarStarStar First time visit  —    (Patient since Mon Dec 15 00:00:00 MST 2014)

My first time visit with Dr.Wilken and her associates went really well, they were friendly, professional and informative. I will return again next year.


StarStarStarStarStar Great Customer Service, friendly staff —    (Patient since Fri Dec 12 00:00:00 MST 2014)

Great Customer Service, friendly staff


StarStarStarStarStar Dr. Wilkens took the time to explain everything about my vision to me —    (Patient since Thu Dec 11 00:00:00 MST 2014)

Dr. Wilkens took the time to explain everything about my vision to me. He very patiently worked with me to come up with the best solution for my specific vision needs.


StarStarStarStarStar Everyone was very friendly and provided outstanding service —    (Patient since Wed Dec 10 00:00:00 MST 2014)

Everyone was very friendly and provided outstanding service. I have already recommended your office to several co-workers.


StarStarStarStarStar Everyone in the office including Dr. Brett is so kind and helpful. —    (Patient since Mon Nov 05 00:00:00 MST 2012)

Everyone in the office including Dr. Brett is so kind and helpful.


StarStarStarStarStar Bi-focal contacts are great! —    (Patient since Tue Sep 23 00:00:00 MDT 2008)

I went in with a few questions about bi-focal contacts and walked out with a sample pair. Now I can't live without them!


StarStarStarStarStar Everyone was very nice & knowledgeable, but it was frustrating that after being called back to the... —    (Patient since Tue Aug 19 00:00:00 MDT 2008)

Everyone was very nice & knowledgeable, but it was frustrating that after being called back to the room, I had to wait for 30minutes to see the specialist.


StarStarStarStarStar Was able to see me the same morning I called with a severe eye infection —    (Patient since Thu May 26 00:00:00 MDT 2005)

Was able to see me the same morning I called with a severe eye infection. I would have been disappointed and would gave gone else where if I was not seen.


StarStarStarStarStar already have recommended y'all to my in-laws who relocated here from college station —    (Patient since Wed Nov 18 00:00:00 MST 2009)

already have recommended y'all to my in-laws who relocated here from college station


StarStarStarStarStar Friendly, kind, knowledgeable. Both doctors are beyond excellent —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

Friendly, kind, knowledgeable. Both doctors are beyond excellent. Rachael is so friendly, efficient and just plain nice. A great person to start ones visit.


StarStarStarStarStar I just found out you will no longer accept our insurance —    (Patient since Mon Sep 22 00:00:00 MDT 2014)

I just found out you will no longer accept our insurance. I'm a little unhappy with that since we just moved to the area and established our eye care needs there.


StarStarStarStarStar Dr. Stephanie is a great. Staff is very friendly. —    (Patient since Mon Sep 22 00:00:00 MDT 2008)

Dr. Stephanie is a great. Staff is very friendly.


StarStarStarStarStar I really enjoyed my experience —    (Patient since Mon Nov 17 00:00:00 MST 2014)

I really enjoyed my experience at your offices. It was convenient to my work and the staff was very nice. If my family lived closer I woulh recommend you guys. David was especially great to work with.


StarStarStarStarStar Dr. Stephanie Wilkin —    (Patient since Wed Mar 31 00:00:00 MDT 2010)

Dr. Stephanie Wilkin provides a great service and is thorough - from the welcome to our practice all the way through ordering of glasses or contacts, the staff is friendly and pays attention to the details!


StarStarStarStarStar All staff are friendly and professional. Atmosphere is attractive and  —    (Patient since Tue Oct 22 00:00:00 MDT 2013)

All staff are friendly and professional. Atmosphere is attractive and


StarStarStarStarStar Everything about my visit to Wilken Family Eye Care was exceptional —    (Patient since Wed Nov 18 00:00:00 MST 2009)

Everything about my visit to Wilken Family Eye Care was exceptional. I appreciate the friendliness of the staff and the professionalism of each person who took care of me. Dr Stephanie was great in performing my eye exam and was willing to take time to answer the questions I had. Ordering new glasses and frames was an easy process.


StarStarStarStarStar Since I have been a client of Wilken I have ALWAYS recommended. Best service EVER!!! Dr —    (Patient since Tue Dec 02 00:00:00 MST 2008)

Since I have been a client of Wilken I have ALWAYS recommended Wilken. Best service EVER!!! Dr. Steph and Dr. Bret are phenomenal in their ability to assess and contribute to resultions to resolve issues with their clients. Praise is an understatement of their abilities.


StarStarStarStarStar Everyone was friendly, quick and easy to check in, doctor was easy to talk to and explained what... —    (Patient since Fri Oct 24 00:00:00 MDT 2014)

Everyone was friendly, quick and easy to check in, doctor was easy to talk to and explained what we were looking at


StarStarStarStarStar Great job! The reviews I read prior to my appointment were true! Nice and friendly staff and nice... —    (Patient since Wed Oct 22 00:00:00 MDT 2014)

Great job! The reviews I read prior to my appointment were true! Nice and friendly staff and nice facility!


StarStarStarStarStar Stephanie really listened to me about my struggle with reading and gave me different options to... —    (Patient since Mon Feb 22 00:00:00 MST 2010)

Stephanie really listened to me about my struggle with reading and gave me different options to try - so far the monovision is working very well


StarStarStarStarStar Disappointed that my insurance is being dropped & I will no longer be able to come here. —    (Patient since Wed Aug 29 00:00:00 MDT 2012)

Disappointed that my insurance is being dropped & I will no longer be able to come here.


StarStarStarStarStar Always friendly and welcoming. Already referred two friends! —    (Patient since Tue Jul 24 00:00:00 MDT 2012)

Always friendly and welcoming. Already referred two friends!


StarStarStarStarStar Great service —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

Dr. Wilken was great and spent a lot of time discussing eye health with me and answering my questions. The optician was also very friendly and helpful.


StarStarStarStarStar I appreciate staff working me in when I had no appointment. Great doctor. I will be back. —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

I appreciate staff working me in when I had no appointment. Great doctor. I will be back.


StarStarStarStarStar It would be nice to have a little more selection of frames of eye glasses and Wi-Fi internet... —    (Patient since Tue Oct 14 00:00:00 MDT 2014)

It would be nice to have a little more selection of frames of eye glasses and Wi-Fi internet connection.


StarStarStarStarStar Friendly staff. Pleasant and informative interaction w Dr. —    (Patient since Wed Oct 08 00:00:00 MDT 2014)

Friendly staff. Pleasant and informative interaction w Dr.


StarStarStarStarStar I was very pleased with the quality of care provided, the ease with which to get to you office and... —    (Patient since Fri Oct 03 00:00:00 MDT 2014)

I was very pleased with the quality of care provided, the ease in which it was to get to you office and overall professionalism.


StarStarStarStarStar I was impressed with Dr. Wilkin and his staff —    (Patient since Mon Sep 22 00:00:00 MDT 2014)

I was impressed with Dr. Wilkin and his staff. They were thorough, knowledgeable and gave me undivided attention and time.


StarStarStarStarStar It is my pleasure to introduce my eye Dr. to friends and family. —    (Patient since Thu Apr 03 00:00:00 MDT 2008)

It is my pleasure to introduce my eye Dr. to friends and family.


StarStarStarStarStar Great experience —    (Patient since Mon Oct 29 00:00:00 MDT 2012)

Great experience. Doctors are personable and very good at giving you options without pushing more than you need.


StarStarStarStarStar Great service, as usual!  —    (Patient since Sat Apr 10 00:00:00 MDT 2010)

Great service, as usual!


StarStarStarStarStar The Dr was delightful —    (Patient since Mon Sep 22 00:00:00 MDT 2014)

The Dr was delightful. The man who assisted me with the purchase of my glasses was very helpful with insurance etc.


StarStarStarStarStar THank you for accommodating my last minute request for an appointment as I was having an allergic... —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

THank you for accommodating my last minute request for an appointment as I was having an allergic reaction in my eyes.


StarStarStarStarStar Great Experience —    (Patient since Wed Sep 10 00:00:00 MDT 2014)

Dr. Wilken's and his staff are both friendly and professional. I have already recommended them to several family members and friends.


StarStarStarStarStar Customer service is great and I always feel taken care of when I leave my appointments. —    (Patient since Thu Aug 20 00:00:00 MDT 2009)

Customer service is great and I always feel taken care of when I leave my appointments.


StarStarStarStarStar I always feel well cared for by Drs. Wilken. —    (Patient since Mon Apr 16 00:00:00 MDT 2007)

I always feel well cared for by Drs. Wilken.


StarStarStarStarStar I ALWAYS feel comfortable and get fantastic service from everyone at your office.! —    (Patient since Wed Oct 12 00:00:00 MDT 2011)

I ALWAYS feel comfortable and get fantastic service from everyone at your office.!


StarStarStarStarStar When it comes to the patient experience your office has raised the bar for us —    (Patient since Thu Sep 24 00:00:00 MDT 2009)

When it comes to the patient experience your office has raised the bar for us. I love that from the receptionists to the doctors your service & care is exceptional. Both Dr. Wilken's take the time to fully inform & educate us throughout the examination and it never feels rushed - even when you have squeezed us in between appointments. You guys rock!


StarStarStarStarStar Very pleased —    (Patient since Wed Aug 20 00:00:00 MDT 2014)

I was happy with the professionalism and courtesy of the staff.


StarStarStarStarStar The front desk lady was nice to me thanks, —    (Patient since Fri Aug 15 00:00:00 MDT 2014)

The front desk lady was nice to me thanks ,


StarStarStarStarStar Comfortable, nice office & even better staff —    (Patient since Tue Dec 20 00:00:00 MST 2011)

You will love the staff and especially the eye doctors! They care about us clients and it shows in they way they talk to us and treat us.


StarStarStarNo StarNo Star Actual doctor GREAT, secretary not so much —    (Patient since Fri Aug 08 00:00:00 MDT 2014)

The secretary was butting into my mom and i's conversation and telling me to complain to HR since they don't cover my contacts. My my mom works in anHR department, and told her that isn't necessary to complain, but she continued to argue with my mother. It ended what I thought would be a wonderful experience.


StarStarStarStarStar Both Doctors are great and so is the staff! —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

Both Doctors are great and so is the staff!


StarStarStarStarStar Eye Exam —    (Patient since Fri Jul 02 00:00:00 MDT 2010)

Well done! On time, friendly, informative, professional.


StarStarStarStarStar Ereyone was so helpful and friendly. Beautiful facility and professional yet relaxed atmosphere —    (Patient since Tue Jul 29 00:00:00 MDT 2014)

Ereyone was so helpful and friendly. Beautiful facility and professional yet relaxed atmosphere. Thank you for caring.


StarStarStarStarStar I was very afraid that I had a serious eye problem, and grateful that Dr Wilken was able to see me... —    (Patient since Thu Jul 31 00:00:00 MDT 2014)

I was very afraid that I had a serious eye problem, and grateful that Dr Wilken was able to see me immediately and calm my fears.


StarStarStarStarStar Great! Especially with respect to selection of eyewear (my least favorite thing to do on the... —    (Patient since Mon Jun 18 00:00:00 MDT 2012)

Great! Especially with respect to selection of eyewear (my least favorite thing to do on the planet). Happy customer here.


StarStarStarStarStar the professionalism of the doctors and staff —    (Patient since Tue Aug 17 00:00:00 MDT 2010)

I usually go to Dr. Stephanie...she is so warm and friendly she makes you feel like she has known you forever...the whole staff is always very accomadating and very professional..Dr is always very patient and answers any questions that you might have..


StarStarStarStarStar Review Title —    (Patient since Wed May 02 00:00:00 MDT 2012)

Office is clean and up to date. Frames selection is alright. Overall pleasant experience.


StarStarStarStarStar The only issue is that Joann is not my name. It is Joanne —    (Patient since Thu Jul 17 00:00:00 MDT 2014)

The only issue is that Joann is not my name. It is Joanne. Thanks! I appreciated the detailed information on glaucoma from the doctor and the insurance check made by the staff. Very thorough, kind and helpful!


StarStarStarStarStar I appreciate your help in working with me and finding a suitable solution while I re-instate my... —    (Patient since Mon Jul 07 00:00:00 MDT 2014)

I appreciate your help in working with me and finding a suitable solution while I re-instate my vision insurance.


StarStarStarStarNo Star Good experience —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

Everyone was extremely friendly and helpful.


StarStarStarNo StarNo Star I thought the doctor was through, however I didn't like feeling reprimanded because my child had... —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

I thought the doctor was through, however I didn't like feeling reprimanded because my child had not seen the eye doctor in awhile. Nevertheless thanks for your service.


StarStarStarStarStar This was our son's first visit to the eye doctor.  —    (Patient since Mon Jul 07 00:00:00 MDT 2014)

Because this was our twelve year old son's first visit to the eye doctor, he was a little nervous. As soon as Dr. Wilken walked through the door, she immediately made him feel at ease. She has a wonderful ability to explain everything that she is doing both professionally and combined with a great sense of humor. I appreciated was that she was conservative about my son's slight astigmatism. She said that he was on the cusp of needing glasses, but if he were her son, she would wait. That's what we decided to do. Not only will we continue to go to Wilken's Family Eye Care for our son, but my husband is also a patient, and I will be making my appointment there, too. Thanks!!


StarStarStarStarStar Impressed that both Dr —    (Patient since Tue May 01 00:00:00 MDT 2012)

Impressed that both Dr. Wilkins and David (Optician) took a LOT of time to work with me regardign my questions around free-form lenses - at 6:00 PM before a holiday weekend no less.


StarStarStarStarStar Satisfied Customer! —    (Patient since Fri Oct 26 00:00:00 MDT 2007)

Love coming over and catching up with Stephanie! Kid stories are the best!


StarStarStarStarStar Excellent —    (Patient since Mon Mar 31 00:00:00 MDT 2014)

Everyone was very friendly and professional. I was offered some solutions for my eye questions/problems that seem to be more effective for my needs.


StarStarStarStarStar Excellent Communcation —    (Patient since Mon Jun 23 00:00:00 MDT 2014)

The doctor was detailed, and well explained every questions I asked. He was friendly, and easy to talk to. Switching contact lense for my problem as eye opener for me, as I didn't know it could be done. I'm now waiting for a new contact lense, and looking forward for trying them!


StarStarStarStarStar No other eye care places for me. You all are the best and always very friendly.  —    (Patient since Wed Sep 22 00:00:00 MDT 2010)

No other eye care places for me. You all are the best and always very friendly.


StarStarStarStarStar Doctors are great. Front desk staff could be friendlier. —    (Patient since Wed Mar 19 00:00:00 MDT 2008)

Doctors are great. Front desk staff could be friendlier.


StarStarStarStarStar patient —    (Patient since Fri Mar 05 00:00:00 MST 2010)

As usual, Stephanie is awesome!


StarStarStarStarStar I loved how quickly I was in and out —    (Patient since Wed Jun 18 00:00:00 MDT 2008)

I loved how quickly I was in and out


StarStarStarStarStar Excellent visit! Thankful they took me in between appointments —    (Patient since Fri Oct 11 00:00:00 MDT 2013)

Excellent visit! Thankful they took me in between appointments. A lot was explained to me by the Dr. re: my problem.


StarStarStarStarStar Staff is friendly and courteous.l am happy With the care doctor provided. —    (Patient since Mon Sep 24 00:00:00 MDT 2012)

Staff is friendly and courteous.l am happy With the care doctor provided.


StarStarStarStarStar Everyone that work there is great sweet people love going there. —    (Patient since Thu May 02 00:00:00 MDT 2013)

Everyone that work there is great sweet people love going there.


StarStarStarStarStar Wilken eye care —    (Patient since Wed Jun 05 00:00:00 MDT 2013)

It was an enjoyable visit. The Ladies at the front desk are very nice and easy to talk to. Thanks


StarStarStarStarStar All the staff members at Wilken's are extremely pleasant and efficient —    (Patient since Fri Oct 28 00:00:00 MDT 2011)

All the staff members at Wilken's are extremely pleasant and efficient. I like the fact that they have the latest technology and that Bret Wilken takes the time to explain what he is doing. A great all around experience.


StarStarNo StarNo StarNo Star We waited for more than 1 hour to see the doctor —    (Patient since Mon May 20 00:00:00 MDT 2013)

We waited for more than 1 hour to see the doctor. Others who came in after with appts after ours were seen prior to Domininc. That is pretty sad. Staff is always nice, but my time is valuable and it was not respected. The negative in this situation outweighs the positive.


StarStarStarStarStar state of the art technology available , nice selection of frames, friendly staff —    (Patient since Mon Jun 02 00:00:00 MDT 2014)

state of the art technology available , nice selection of frames, friendly staff


StarStarStarStarStar Bret visit —    (Patient since Mon Apr 14 00:00:00 MDT 2008)

As always, the appointment was timely, detailed and very detailed.


StarStarStarStarStar Jim Hall —    (Patient since Wed Jun 04 00:00:00 MDT 2014)

Everything was well handled.


StarStarStarStarStar Great family eye care. —    (Patient since Wed Jan 30 00:00:00 MST 2013)

Both Bret & Stephanie provide wonderful eye care for my wife, my two kids and myself. Great family practice!


StarStarStarStarStar The Very Best - both doctors, service, selection, staff! —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

The Very Best - both doctors, service, selection, staff!


StarNo StarNo StarNo StarNo Star We do not have any issue with the Doctors. The front desk girls are very rude and un professional —    (Patient since Tue Jun 28 00:00:00 MDT 2011)

We do not have any issue with the Doctors. The front desk girls are very rude and un professional. I do not recommend for anyone.


StarStarStarStarStar Excellent everything —    (Patient since Tue Aug 02 00:00:00 MDT 2011)

Excellent everything. Doctors, staff, selection of eyewear and contact lenses, appointment availability. If I've left anything off, then know that it's the best.


StarStarStarStarStar Always Great! —    (Patient since Fri Apr 11 00:00:00 MDT 2008)

Everyone from the front desk to all behind the scenes is wonderful!


StarStarStarStarStar Dr. Wilken is a good man in many ways, and I liked him at once. —    (Patient since Wed May 28 00:00:00 MDT 2014)

Dr. Wilken is a good man in many ways, and I liked him at once.


StarStarStarStarStar All very Efficient —    (Patient since Thu Jul 02 00:00:00 MDT 2009)

all at the eye practice are very efficient, kind and serviceable. Thank you all so kidly.


StarStarStarStarStar I had a little difficulty in making an appointment via email. Dr —    (Patient since Mon Apr 15 00:00:00 MDT 2013)

I had a little difficulty in making an appointment via email. Dr. Wilkin really knows his profession and David Hilario was very helpful in discussing frame options.


StarStarStarStarStar Both doctors are very good. I have always seen Mr Doctor Wilken and this time saw Mrs Dr Wilken —    (Patient since Tue Feb 08 00:00:00 MST 2011)

Both doctors are very good. I have always seen Mr Doctor Wilken and this time saw Mrs Dr Wilken. I was just as satisfied with her manner and time spent. She took the time to answer my questions and explain things fully. I did have to wait a long time for my scheduled appointment. The receptionist Jillian was not very friendly in person or over the phone.


StarStarStarStarStar Very courteous staff!!! —    (Patient since Tue Jan 15 00:00:00 MST 2008)

Very courteous staff!!!


StarStarStarStarStar Good experience. Thank you! —    (Patient since Mon May 19 00:00:00 MDT 2014)

I had a good appointment. Everyone was informative and helpful.


StarStarStarStarStar Wonderful Experience —    (Patient since Fri Jul 27 00:00:00 MDT 2007)

I trust the doctors and staff to take care of my and my family's vision needs.


StarStarStarStarStar Wonderful! —    (Patient since Fri Nov 21 00:00:00 MST 2008)

Everyone was so helpful. Thank you!


StarStarStarStarStar prompt excellent service —    (Patient since Fri May 09 00:00:00 MDT 2014)

In office early and was seen right away. Great office staff


StarStarStarStarStar Top Notch Service! —    (Patient since Fri May 09 00:00:00 MDT 2014)

Everything not only met my expecations, but exceeded them! Very warm, friendly, welcoming and peaceful atmosphere. I wouldn't change a thing, and I'll definitely be back.


StarStarStarStarStar Visit —    (Patient since Fri May 23 00:00:00 MDT 2008)

We are very satisfied with Wilkens Family Eye Care!


StarStarStarStarStar Had a great first visit - thanks! —    (Patient since Tue May 06 00:00:00 MDT 2014)

Had a great first visit - thanks!


StarStarStarStarStar I was heading out of town so was squeezed in to see the doctor within 15 minutes of calling for an... —    (Patient since Thu Oct 11 00:00:00 MDT 2012)

I was heading out of town so was squeezed in to see the doctor within 15 minutes of calling for an appointment!


StarStarStarStarStar Great visit all around. Very pleased with experience of working with all that I met. —    (Patient since Mon May 05 00:00:00 MDT 2014)

Great visit all around. Very pleased with experience of working with all that I met.


StarStarStarStarStar Eye Appointment Dr Steph Wilken —    (Patient since Mon May 05 00:00:00 MDT 2014)

Extremely satisfied with the service from all the people I worked with. Will return.


StarStarStarStarStar Knowledgeable & Helpful Doctors and Staff —    (Patient since Tue Dec 18 00:00:00 MST 2007)

I've always had good visits. Everyone is friendly, knowledgeable and helpful.


StarStarStarStarStar I'm very allergic to penicillin yet Dr. Wilken prescribed Keflex for me —    (Patient since Fri May 02 00:00:00 MDT 2014)

I'm very allergic to penicillin yet Dr. Wilken prescribed Keflex for me. If not for vigilant pharmacist I would have taken it and ended up in the hospital or worse - I was told I should not ever take it again by my internal medicine MD after a prolonged bad reaction from taking amoxicillin in 1988.


StarStarStarStarStar I like Doc Stephanie approach, she is very patient, methodical in her thinking and pushes to get... —    (Patient since Mon Jan 14 00:00:00 MST 2008)

I like Doc Stephanie approach, she is very patient, methodical in her thinking and pushes to get the best solution tailored to your medical needs.


StarStarStarStarStar Thanks for great service —    (Patient since Thu May 01 00:00:00 MDT 2014)

Thanks for great service. Love the machine that allows you to look at the retina without drops! Great!!


StarStarStarStarStar Contact eye exam —    (Patient since Thu May 01 00:00:00 MDT 2014)

The doctor spent a lot of time with me, making sure we had the correct prescription for my contacts. I am new to contacts, and he was very good at explaining everything to me. I never felt rushed at all! I also left the office knowing that we might need to make more adjustments and that I would be taken care of until we got the prescription correct. The customer service and bedside manner by this doctor was wonderful!


StarStarStarStarStar The doctor spent plenty of time with me to insure I was getting the correct contacts —    (Patient since Thu May 01 00:00:00 MDT 2014)

The doctor spent plenty of time with me to insure I was getting the correct contacts. I never felt rushed at all. And I left feeling that he truly cared and would be very helpful adjusting my contacts, no problem. He also spent alot of time explaining everything. I was very happy with the service!!


StarStarStarStarStar If you have few good frames with lower price to choose from it would be nice. —    (Patient since Mon Jan 03 00:00:00 MST 2011)

If you have few good frames with lower price to choose from it would be nice.


StarStarStarStarStar excellent service —    (Patient since Tue Feb 19 00:00:00 MST 2013)

great job nice friendly staff


StarStarStarStarStar Wilkins Family Eye Doctors —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

Nice setting, quick and friendly. Hope the glasses come in when expected.


StarStarStarStarStar I got too many reminders for my appt. I would have preferred I only one reminder.  —    (Patient since Fri Apr 26 00:00:00 MDT 2013)

I got too many reminders for my appt. I would have preferred I only one reminder.


StarStarStarStarStar Everyone was very friendly.  —    (Patient since Mon Apr 21 00:00:00 MDT 2014)

Everyone was very friendly. Dr. Wilken was very through in my exam and took time to explain the results and answer all my questions.


StarStarStarStarStar Great Service!!! —    (Patient since Thu Apr 24 00:00:00 MDT 2014)

Awesome staff, extermly knowledgable doctors. Highly recommend!


StarStarStarStarStar Everyone was professional, helpful and extremely friendly. I actually had fun on my visit —    (Patient since Tue Apr 22 00:00:00 MDT 2014)

Everyone was professional, helpful and extremely friendly. I actually had fun on my visit. Plus I found another fellow Husker fan down here. Go Big Red!!!!


StarStarStarStarStar Annual appointments —    (Patient since Wed Feb 15 00:00:00 MST 2012)

Friendly, professional, informative and efficient. Could't ask for more.


StarStarStarStarStar I remain, as always, perfectly satisfied. —    (Patient since Wed Feb 15 00:00:00 MST 2012)

I remain, as always, perfectly satisfied.


StarStarStarStarStar Would like more time to ask questions.  —    (Patient since Mon May 13 00:00:00 MDT 2013)

Would like more time to ask questions.


StarStarStarStarStar I was very impressed with the office —    (Patient since Tue Apr 15 00:00:00 MDT 2014)

I was very impressed with the office. The staff was nice and friendly. Dr. Bret was very very knowledgable and took the time to explain things to me. I would definitely recommend him to anyone looking for a professional, warm and inviting atmosphere!


StarStarStarStarStar Friendly staff and good selection —    (Patient since Tue Oct 01 00:00:00 MDT 2013)

Excellent selection, friendly staff. Keep up the good work.


StarStarStarStarStar Great service —    (Patient since Wed Mar 06 00:00:00 MST 2013)

Have been a customer for years and will continue to be for many more. Excellent place with good selection and service.


StarStarStarStarStar Appointment —    (Patient since Fri Apr 04 00:00:00 MDT 2014)

Overall I had a good experience. I liked that coffee was available. The staff was very helpful with my insurance. The doctor was kind and explained things well. I didn't have to wait long at all. I found glasses that I liked, but there could have been a few more styles.


StarStarStarStarStar I'm so glad that the blond lady who brings you back from the seating area has gotten friendly,... —    (Patient since Tue Jul 07 00:00:00 MDT 2009)

I'm so glad that the blond lady who brings you back from the seating area has gotten friendly, much nicer experience than last time


StarStarStarStarStar Visit was awesome as always! Love the service and the willingness to go above and beyond —    (Patient since Wed Jun 15 00:00:00 MDT 2011)

Visit was awesome as always! Love the service and the willingness to go above and beyond. Very rare to find!


StarStarStarStarStar Best Dr. I have! —    (Patient since Fri Aug 10 00:00:00 MDT 2007)

This was an emergency visit so I was appreciative of getting a last minute appt. I always enjoy my visits here. I feel like I am listened to and heard and I always feel appreciated for being a patient. I wouldn't hesitate to refer family and friends.


StarStarStarStarStar Great Experience —    (Patient since Fri Nov 05 00:00:00 MDT 2010)

I was having issues with a newly developed allergy to my contacts which resulted in multiple visits to Wilken Family. Dct Stephanie was great at diagnosing my issue, explaining the problem and giving me options. I am happy again with contacts!


StarStarStarStarStar Best eye appointment I've had in years! —    (Patient since Tue Mar 25 00:00:00 MDT 2014)

Best eye appointment I've had in years!


StarStarStarStarStar I thought the number of texts and email reminders were a little too much —    (Patient since Thu Sep 30 00:00:00 MDT 2010)

I thought the number of texts and email reminders were a little too much. I started getting texts and email reminders one week in advance.


StarStarStarStarStar Best eye doc visit ever! Dr Wilkins is very knowledgable and personable —    (Patient since Tue Mar 18 00:00:00 MDT 2014)

Best eye doc visit ever! Dr Wilkins is very knowledgable and personable. He will be servicing my family from now on. Both my son and I had a great experience. They have a great team.


StarStarStarStarStar Dr Visit —    (Patient since Fri Mar 14 00:00:00 MDT 2014)

Overall great visit, doctor was very nice and patient. Very good with my daughter. I would refer this doctor to friends and family


StarStarStarStarStar I think phone voice skills could improve. When making an appointment —    (Patient since Wed Mar 19 00:00:00 MDT 2014)

I think phone voice skills could improve. When making an appointment. Seemed not interested in me. Nice but kind of robotic.


StarStarStarStarStar Annual Exam —    (Patient since Mon Nov 05 00:00:00 MST 2007)

Very professional service.


StarStarStarStarStar Wish you took Davis vision.  —    (Patient since Thu Aug 07 00:00:00 MDT 2008)

Wish you took Davis vision.


StarStarStarStarStar Everyone here knows what they are doing and they all are very easy to work with and can easily... —    (Patient since Tue Feb 05 00:00:00 MST 2013)

Everyone here knows what they are doing and they all are very easy to work with and can easily explain what is happening with my eyes and how to make my vision better. Great job!


StarStarStarStarStar Doctor and back office staff are great! Very helpful and friendly —    (Patient since Thu Mar 13 00:00:00 MDT 2014)

Doctor and back office staff are great! Very helpful and friendly. Front office staff was not very friendly on the phone at the time I scheduled my appointment, nor on the day of my actual visit.


StarStarStarStarStar Great experience  —    (Patient since Wed Mar 12 00:00:00 MDT 2014)

Great overall experience


StarStarStarStarStar Excellent service —    (Patient since Mon Mar 10 00:00:00 MDT 2014)

Excellent service, really like it the doctor was very helpful and explain everything about my eyes.


StarStarStarStarStar My Visit —    (Patient since Fri Jun 03 00:00:00 MDT 2011)

I enjoy the services provided my this facility. Thank you!


StarStarStarStarStar Great first visit! —    (Patient since Fri Feb 21 00:00:00 MST 2014)

The office is very nice and welcoming. The doctor was great and really spent the time needed to help me find the correct prescription for my lenses. I would recommend them to anyone.


StarStarStarStarStar I had a great first visit. No changes should be made. —    (Patient since Fri Feb 21 00:00:00 MST 2014)

I had a great first visit. No changes should be made.


StarStarStarStarStar Excellent —    (Patient since Sat Feb 02 00:00:00 MST 2008)

I have come to expect nothing less than a great experience. I consider Drs Stephanie and Brett as friends.


StarStarStarStarStar GREAT EXPERIENCE —    (Patient since Wed Aug 20 00:00:00 MDT 2008)

As always, excellent visit


StarStarStarStarStar Excellent Service! —    (Patient since Tue Feb 18 00:00:00 MST 2014)

Everything was excellent. My expectations were exceeded!


StarStarStarStarStar I always enjoy my visits- your front desk is fab and David is awesome! —    (Patient since Sat Dec 08 00:00:00 MST 2007)

I always enjoy my visits- your front desk is fab and David is awesome!


StarStarStarStarStar As wonderful as my first visit. I already have my entire household coming to see Stephanie. —    (Patient since Fri Feb 01 00:00:00 MST 2013)

As wonderful as my first visit. I already have my entire household coming to see Stephanie.


StarStarStarStarStar The staff was great, the young lady who helped us get our frames was fantastic. —    (Patient since Fri Feb 07 00:00:00 MST 2014)

The staff was great, the young lady who helped us get our frames was fantastic.


StarStarStarStarStar Everything was fine, no suggestions. —    (Patient since Thu Feb 06 00:00:00 MST 2014)

Everything was fine, no suggestions.


StarStarStarStarStar Feedback —    (Patient since Mon Feb 03 00:00:00 MST 2014)

Excellent customer service


StarStarStarStarStar Dr. Bret and Dr. Stephanie are awesome!!!  —    (Patient since Mon Dec 11 00:00:00 MST 2006)

Dr. Bret and Dr. Stephanie are awesome!!!


StarStarStarStarStar Things seem fine to me I am happy with your services. —    (Patient since Wed Nov 18 00:00:00 MST 2009)

Things seem fine to me I am happy with your services.


StarStarStarStarStar Frames —    (Patient since Thu Jan 30 00:00:00 MST 2014)

It was somewhat difficult choosing frames with drops in my eyes. It does'nt seem ideal, although David was extremely helpful.


StarStarStarStarStar Dr —    (Patient since Thu Jan 30 00:00:00 MST 2014)

Dr. Stephanie made my transition from no vision problems to first time Rx readers very smooth and as enjoyable as being told you are getting old as that can be! (insert big smiley face here) I enjoyed the appointment very much. Since I'm very new to the glasses wearing community (and haven't picked frames yet) I don't have any suggestions at this time.


StarStarStarStarStar All good. Just very thankful you got me in while I was working in Coppell. Thanks! —    (Patient since Wed Jan 29 00:00:00 MST 2014)

All good. Just very thankful you got me in while I was working in Coppell. Thanks!


StarStarStarStarStar Everything was great and the new digs are great, too! —    (Patient since Mon Sep 14 00:00:00 MDT 2009)

Everything was great and the new digs are great, too!


StarStarStarStarStar Dr. Wilken was friendly and went above and beyond to explain things to me —    (Patient since Mon Jan 20 00:00:00 MST 2014)

Dr. Wilken was friendly and went above and beyond to explain things to me. Considering I am 77 years old and this new technology is amazing and he explained everything in great detail.


StarStarStarStarStar Excellent Experience —    (Patient since Mon Aug 13 00:00:00 MDT 2012)

Excellent service with s friendly atmosphere.


StarStarStarStarStar The front desk was very friendly and helpful —    (Patient since Thu Jan 31 00:00:00 MST 2013)

The front desk was very friendly and helpful. I was glad that the last visit they took pictures of both eyes as I had a problem with the right eye and it was easy for them to find out what was going on immediately


StarStarStarStarStar Professional  —    (Patient since Tue Nov 18 00:00:00 MST 2008)

My appt. was on time, Dr Stephanie was very thorough and explained everything. My vision did not change much at all and appreciate her honesty and letting me know I do not hav to get a different RX. She could have tried to sell or pressure me into new glasses, but she was honest! All of my family come here.


StarStarStarStarStar Great visit, Dr. Brett is very helpful and took the time to thoroughly answer all my questions.  —    (Patient since Tue Jan 21 00:00:00 MST 2014)

Great visit, Dr. Brett is very helpful and took the time to thoroughly answer all my questions.


StarStarStarStarStar Being a first time visitor I found the people were friendly, helpful and professional —    (Patient since Wed Jan 22 00:00:00 MST 2014)

Being a first time visitor I found the people were friendly, helpful and professional. The doctor was very knowledgeable and informative. All questions were answered and I understood what was happenings.


StarStarStarStarStar Dr. Bret —    (Patient since Tue Feb 02 00:00:00 MST 2010)

My husband and I have seen Dr. Bret since 2009 and are very happy with him. He is nice, patient (I have astigmatism in both eyes) and always gets me in on time. In fact, most often, I get in early. We have two boys and when it's time, I will have them see Dr. Bret, too!!!


StarStarStarStarStar Both Doctors took the time to explain everything.  —    (Patient since Tue Jan 21 00:00:00 MST 2014)

Both Doctors took the time to explain everything.


StarStarStarStarStar Wilken office visit —    (Patient since Mon Jan 20 00:00:00 MST 2014)

Great team of professionals that were helpful.


StarStarStarStarStar Appointment review —    (Patient since Mon Nov 05 00:00:00 MST 2012)

Appoint went great. Just what I was expecting from Wilken family eye care staff.


StarStarStarStarStar Always a pleasure —    (Patient since Tue Nov 20 00:00:00 MST 2007)

Quality care. Dr. Bret took a good amount of time explaining my test results. Always friendly.


StarStarStarStarStar Becky Leitner —    (Patient since Mon Jan 13 00:00:00 MST 2014)

Very pleased with the visit. Stephanie shared info about RA that was helpful to me.


My son will make an appointment in the next several months! —    (Patient since Tue Feb 02 00:00:00 MST 2010)

My son will make an appointment in the next several months!


Friendly, informative, little wait time, what I was looking for. —    (Patient since Tue Jan 14 00:00:00 MST 2014)

Friendly, informative, little wait time, what I was looking for.


StarStarStarStarStar Everything was wonderful. Your staff is super nice! —    (Patient since Mon Jan 13 00:00:00 MST 2014)

Everything was wonderful. Your staff is super nice!


StarStarStarStarStar Good quick quality visit —    (Patient since Thu Jan 17 00:00:00 MST 2013)

Barely had time to make my free coffee before they were ready to see me! Dr. saw me very quickly too.


StarStarStarStarStar Great Doctor! Great Facility! Great Service! —    (Patient since Fri Sep 21 00:00:00 MDT 2012)

The friendliest facility. I would recommend this facility to anyone!


StarStarStarStarStar GREAT and very friendly! —    (Patient since Thu Jan 09 00:00:00 MST 2014)

They make you feel welcome and at ease. Also very prompt and quick!


StarStarStarStarNo Star Hi —    (Patient since Wed Jan 08 00:00:00 MST 2014)

Wait was longer than I expected, even considering that I didn't see another patient leave when I was called back. However, the doctors was very thorough and explained everything very well.


StarStarStarStarStar Medicare —    (Patient since Mon Nov 05 00:00:00 MST 2012)

I was disappointed that your office cannot file for Medicare coverage for senior citizens.


StarStarStarStarStar Get more big mirrors for trying on frames —    (Patient since Tue Jan 07 00:00:00 MST 2014)

Get more big mirrors for trying on frames. I found myself at times walking back and forth too much.


StarStarStarStarStar I really enjoyed my eye exam. The Dr was welcoming, friendly and informative —    (Patient since Mon Jan 06 00:00:00 MST 2014)

I really enjoyed my eye exam. The Dr was welcoming, friendly and informative. If I lived closer, I would have my husband come to your office!


StarStarStarStarNo Star good service —    (Patient since Fri Jan 03 00:00:00 MST 2014)

The overall experience was great!


StarStarStarStarStar I felt very comfortable as a new patient and look forward to seeing Stephanie for years to come :) —    (Patient since Thu Jan 02 00:00:00 MST 2014)

I felt very comfortable as a new patient and look forward to seeing Stephanie for years to come :)


StarStarStarStarStar The doctor was extremely knowledgeable and personable. I am extremely excited to have found a —    (Patient since Thu Jan 02 00:00:00 MST 2014)

The doctor was extremely knowledgeable and personable. I am extremely excited to have found a


StarStarStarStarStar Steve's review —    (Patient since Thu Apr 19 00:00:00 MDT 2007)

Always a pleasure. Friendly and efficient.


StarStarStarStarStar I really appreciated the time that the Dr —    (Patient since Mon Dec 30 00:00:00 MST 2013)

I really appreciated the time that Dr. Bret spent with me explaining things to me especially regarding contacts. I also appreciate the time that (I think Carla) spent with me teaching me how to put my new contacts in. This was my first time to try contacts and you were all very patient with me. Thank you and see you next time!


StarStarStarStarStar Great experience —    (Patient since Tue Dec 28 00:00:00 MST 2010)

Everyone was friendly and helpful!


StarStarStarStarStar I appreciate how quick you see your patients and value their time —    (Patient since Thu Dec 27 00:00:00 MST 2007)

I appreciate how quick you see your patients and value their time. The doctors are helpful and take the time to answer questions. I have recommended this office on more than one occasion.


StarStarStarStarNo Star Good to recommend —    (Patient since Tue Dec 17 00:00:00 MST 2013)

A+ service and will recommend to my friends and family


StarStarStarStarStar Excellent knowledge and service —    (Patient since Tue Jul 03 00:00:00 MDT 2012)

Dr and staff were excellent. Highly recommend!


StarStarStarStarStar I was very happy with my visit. I was seen quickly and Dr —    (Patient since Mon Dec 16 00:00:00 MST 2013)

I was very happy with my visit. I was seen quickly and Dr. Stephanie was great! David was very friendly and helpful. He was very patient as I tried on many frames and answered my many questions I couldn't be happier.


StarStarStarStarStar Love Dr. Stephanie. Love them both. Just end up seeing her. She is so friendly and warm —    (Patient since Tue Dec 12 00:00:00 MST 2006)

Love Dr. Stephanie. Love them both. Just end up seeing her. She is so friendly and warm. Fun to see her. Just like the girl next door, but a competent professional as well!


StarStarStarStarStar Awesome —    (Patient since Tue May 24 00:00:00 MDT 2005)

Very helpful and always friendly


StarStarStarStarStar No recommended changes. Always enjoy my visits.  —    (Patient since Tue Sep 27 00:00:00 MDT 2011)

No recommended changes. Always enjoy my visits.


StarStarStarStarStar visit —    (Patient since Mon Jan 21 00:00:00 MST 2008)

Dr. Stephanie was great as always.


StarStarStarStarStar I was very impressed with the doctor. He took time to show me information I needed —    (Patient since Wed Dec 11 00:00:00 MST 2013)

I was very impressed with the doctor. He took time to show me information I needed. He explained answers to my questions thoroughly.


StarStarStarStarStar eye exam review —    (Patient since Thu Dec 05 00:00:00 MST 2013)

excellent exam and service


StarStarStarStarNo Star Visit —    (Patient since Mon Dec 09 00:00:00 MST 2013)

The front staff were okay. The doctor was excellent and both staff that helped with the glasses were excellent! Very happy


StarStarStarStarStar Annual Checkup —    (Patient since Tue Dec 10 00:00:00 MST 2013)

Everything went as expected.


StarStarStarStarStar I came for the Holiday Party to look at glasses for the next time I was scheduled for and... —    (Patient since Mon Feb 26 00:00:00 MST 2007)

I came for the Holiday Party to look at glasses for the next time I was scheduled for and appointment. The staff was very helpful and come to find out I was able to be seen immediately and picked out new glasses that day.


StarStarStarStarNo Star May be if possible offer copy of eye exam papers specially of images to patent for patient own... —    (Patient since Thu Dec 05 00:00:00 MST 2013)

May be if possible offer copy of eye exam papers specially of images to patent for patient own record.


StarStarStarStarNo Star Clean, lovely office. The young lady helping with the glasses was helpful —    (Patient since Tue Dec 03 00:00:00 MST 2013)

Clean, lovely office. The young lady helping with the glasses was helpful. Without having received the glasses yet my only critic would be the loud voices and laughing at the front desk fairly often. The noise really carries in the front area.


StarStarStarStarStar Staff and service was excellent. —    (Patient since Mon Sep 24 00:00:00 MDT 2012)

Staff and service was excellent.


StarStarStarStarNo Star The new location is very nice.  —    (Patient since Mon Nov 11 00:00:00 MST 2013)

The new location is very nice.


StarStarStarStarStar Great Place!!  —    (Patient since Fri Nov 22 00:00:00 MST 2013)

From the moment I walked in I was greeted from two friendly ladies sitting at the front desk. It took about 5 min from the time I walked in for the doctor to see me. The doctor was very friendly and informative. Overall great experience.


StarStarStarStarNo Star Always a good job —    (Patient since Thu Sep 11 00:00:00 MDT 2008)

On time, friendly, and thorough


StarStarStarStarStar Dr. Wilken & Staff —    (Patient since Thu Nov 21 00:00:00 MST 2013)

Great Dr and Staff. Highly reccomended.


StarStarStarStarStar Dr. Bret was very quick in diagnosing my issue and providing a solution.  —    (Patient since Tue Nov 12 00:00:00 MST 2013)

Dr. Bret was very quick in diagnosing my issue and providing a solution.


StarStarStarStarStar Thank you! —    (Patient since Fri Sep 20 00:00:00 MDT 2013)

Thank you for fitting me in before my vacation so my eyes weren't burning.


StarStarStarStarStar Excellent Service, Dr. is great —    (Patient since Thu Dec 17 00:00:00 MST 2009)

I arrived late and was still seen very quickly, loved Dr. Wilken, he as great


StarStarStarStarStar Everything was fantastic. I wouldn't change a thing. —    (Patient since Mon Aug 11 00:00:00 MDT 2008)

Everything was fantastic. I wouldn't change a thing.


StarStarStarStarStar Wilken Family Eye Care —    (Patient since Mon Aug 22 00:00:00 MDT 2011)

Through exam, understandable explanations and friendly atmosphere.


StarStarStarStarStar Dr. Bret was very informative and thorough. Enjoyed the visit. —    (Patient since Fri Sep 07 00:00:00 MDT 2012)

Dr. Bret was very informative and thorough. Enjoyed the visit.


StarStarStarStarStar I have gone to Dr.Wilken for 20 years —    (Patient since Wed Sep 08 00:00:00 MDT 2010)

I have gone to Dr.Wilken for 20 years. He identified the cataracts in my eyes and the cause ( prednisone) to which I am grateful. My only complaint is the office hours make it difficult to get in to be seen.


StarStarStarStarStar I was completely satisfied with my visit. Excellent exam an good fit for my contact lens —    (Patient since Fri Dec 15 00:00:00 MST 2006)

I was completely satisfied with my visit. Excellent exam an good fit for my contact lens. I would highly recommend her to anyone.


StarStarStarStarStar Very Happy and Satisfied Patient —    (Patient since Fri Dec 15 00:00:00 MST 2006)

Dr. Stephanie Wilken is great, she takes her time to make sure you get a good exam an excellent fit for my contact lens. I would highly recommend her.


StarStarStarStarStar Very happy with the services at your office. Have already recommended several friends. :) —    (Patient since Mon Nov 04 00:00:00 MST 2013)

Very happy with the services at your office. Have already recommended several friends. :)


StarStarStarStarStar Wilken Family Eye Care —    (Patient since Tue Oct 29 00:00:00 MDT 2013)

Friendly service in a relaxing atmosphere.


StarStarStarStarStar Great job and Office —    (Patient since Wed Oct 30 00:00:00 MDT 2013)

This is a great office. The staff is very friendly and helpful. The Doctor was very friendly, very knowledgeable and made sure all my questions were answered.


StarStarStarStarNo Star nice friendly and knowlegable eye doctors —    (Patient since Tue Apr 20 00:00:00 MDT 2010)

Would recommend as very good in service and knowledge.


StarStarStarStarStar I was completely satisfied with my visit. Everyone was very friendly and helpful. —    (Patient since Wed Nov 18 00:00:00 MST 2009)

I was completely satisfied with my visit. Everyone was very friendly and helpful.


StarStarStarStarNo Star Overall, a great experience. Felt like I was annoying the younger receptionist, tech was more... —    (Patient since Fri Oct 25 00:00:00 MDT 2013)

Overall, a great experience Felt like I was annoying the younger receptionist, tech was more pleasant Appreciated Dr's humor with my son


StarStarStarStarStar Really like your practice!!! :) —    (Patient since Mon Jan 16 00:00:00 MST 2012)

Really like your practice!!! :)


StarStarStarStarNo Star You guys are great. Had to wait a little bit too long this time. —    (Patient since Tue Oct 09 00:00:00 MDT 2012)

You guys are great. Had to wait a little bit too long this time.


StarStarStarStarStar front desk help very friendly and helpful —    (Patient since Wed Aug 14 00:00:00 MDT 2013)

front desk help very friendly and helpful


StarStarStarStarStar Excellent! —    (Patient since Fri Sep 07 00:00:00 MDT 2012)

Drs. Bret and Stephanie are amazing. They always make me feel at home. David is very helpful also. He literally compiled about 50 pair of glasses for me to try on, and was very patient while I tries all 50 on. Superb service! Thank you all so much!


StarStarStarStarStar office visit —    (Patient since Fri Oct 11 00:00:00 MDT 2013)

Fantastic service, terriffic staff, knowledgable, exlain everyhing, highly recommended!!!!!


StarStarStarStarStar The past couple of years I had a time crunch to get in and you were booked —    (Patient since Fri Oct 11 00:00:00 MDT 2013)

The past couple of years I had a time crunch to get in and you were booked. I am glad to be back, everything about Wilken is the best. Thanks


StarStarStarStarStar Great Dr's and staff! —    (Patient since Thu Aug 13 00:00:00 MDT 2009)

It's always a pleasant experience whether I'm just picking up contacts, calling with a question or having my eye exam.


StarStarNo StarNo StarNo Star The visit was good. I did get frustrated and disappointed with the lens process —    (Patient since Mon Apr 30 00:00:00 MDT 2007)

The visit was good. I did get frustrated and disappointed with the lens process. The person helping was very nice but I was first quoted over $400 to replace my lens. After a series of discussion and questions, the price, for the same lens, came down to $272.30. It seems had I not asked the right questions I would have paid quite a bit more for the same product. I would like to know that I am getting the best offer up front.


StarStarStarStarStar I appreciated the Doctor's very frank view of my child's eyesight —    (Patient since Mon Oct 29 00:00:00 MDT 2012)

I appreciated the Doctor's very frank view of my child's eyesight. I felt like we were on the same page, and she was very good with my daughter.


StarStarStarStarStar I have always enjoyed coming to the office. I travel over an hour to come see Stephanie —    (Patient since Wed Jul 23 00:00:00 MDT 2008)

I have always enjoyed coming to the office. I travel over an hour to come see Stephanie. I was with her when she was in the Dallas area.


StarStarStarStarStar Great Visit —    (Patient since Fri Nov 18 00:00:00 MST 2011)

It's always very pleasant to go to the eye doctor at Wilken.


StarStarStarStarStar Great service, great selection —    (Patient since Tue Oct 01 00:00:00 MDT 2013)

Pleasant staff, fast, efficient and accurate exams. Good frame selection. Convenient location and late appts on certain days.


StarStarStarStarStar I really enjoyed my visit! Dr. Wilken was very personable and easy to talk to —    (Patient since Thu Mar 29 00:00:00 MDT 2012)

I really enjoyed my visit! Dr. Wilken was very personable and easy to talk to. She made me feel comfortable to ask questions and took time to get to know me and my specific needs.


StarStarStarStarStar Everything was great. The equipment you use is very high-tech and the staff was great! —    (Patient since Tue Oct 01 00:00:00 MDT 2013)

Everything was great. The equipment you use is very high-tech and the staff was great!


StarStarStarStarStar It was great. The facility was nice and clean. Very welcoming enviornment. —    (Patient since Mon Sep 30 00:00:00 MDT 2013)

It was great. The facility was nice and clean. Very welcoming enviornment.


StarStarStarStarStar 5 STAR —    (Patient since Wed Apr 01 00:00:00 MDT 2009)

Very pleased with your services, as always!


StarStarStarStarStar I don't know the name of every person but every one were friendly and courteous Thanks —    (Patient since Wed Mar 07 00:00:00 MST 2012)

I don't know the name of every person but every one were friendly and courteous Thanks


StarStarStarStarStar I loved the technology  —    (Patient since Mon Sep 23 00:00:00 MDT 2013)

I loved the technology you had at the office. I feel good about my eye health.


StarStarStarStarStar Love the office, service and Dr.s  —    (Patient since Tue Sep 27 00:00:00 MDT 2011)

Love the office, service and Dr.s


StarStarStarStarStar Super Friendly —    (Patient since Thu Aug 09 00:00:00 MDT 2012)

Staff was quick and friendly. In and out on my lunch break.


StarStarStarStarStar Found my new eye doctor —    (Patient since Fri Sep 20 00:00:00 MDT 2013)

Friendly, easy to make an appointment, helpful and had me in and out quickly. Thank you so much!


StarStarStarStarStar Thanks —    (Patient since Wed Dec 05 00:00:00 MST 2007)

excellent job-keep up the good work


StarStarStarStarStar Above and Beyond —    (Patient since Mon Dec 17 00:00:00 MST 2007)

For some reason they had no record of my appointment but saw me anyway!!! That is huge when you rearrange your work schedule for an appointment.


I can't think of anything related to this practice that needs changing or that would make the... —    (Patient since Thu Mar 08 00:00:00 MST 2012)

I can't think of anything related to this practice that needs changing or that would make the experience better. I think you are all doing a good job.


StarStarStarStarNo Star Review —    (Patient since Wed Sep 18 00:00:00 MDT 2013)

I found the staff to be friendly and helpful. The pretests were quick and easy and I found the technology used impressive. The doctor saw me quickly and made sure I understood my exam.


StarStarStarStarStar Eye Health —    (Patient since Tue Apr 13 00:00:00 MDT 2010)

The Wilken family has a great practice with friendly employees. I'm glad to put my eye health in thiers hands. I know that they have my best interest when it comes to my needs.


StarStarStarStarStar Positive experience —    (Patient since Thu Aug 21 00:00:00 MDT 2008)

Positive experience. Brett took the time to answer all my questions and explained things very clearly. Thanks.


StarStarStarNo StarNo Star We like the doctors very much. But the front end service need to be improved —    (Patient since Tue Jun 28 00:00:00 MDT 2011)

We like the doctors very much. But the front end service need to be improved. Be more professional when talking to the customers and be patient. Provide any requested insurance and break down of fee and pricing (such as comparing the costs going with insurance vs. out of network etc..)


StarStarStarStarStar Great place for family eye care —    (Patient since Wed Sep 02 00:00:00 MDT 2009)

Friendly and informative-just what the dr ordered!


StarStarStarStarNo Star First visit —    (Patient since Wed Sep 04 00:00:00 MDT 2013)

I didn't feel rushed during the exam, nice. Angie was pleasant/helpful when choosing new frames for glasses.


StarStarStarStarStar The best experience I've ever had at the eye Dr in my life! Friendly, great listener to my issue,... —    (Patient since Fri Jun 21 00:00:00 MDT 2013)

The best experience I've ever had at the eye Dr in my life! Friendly, great listener to my issue, and gave suggestions for my problem. Thank you for making this Doctors visit not a hassle!


StarStarStarStarStar I have always felt comfortable with Dr. Bret —    (Patient since Thu Aug 20 00:00:00 MDT 2009)

I have always felt comfortable with Dr. Bret. I do not live close to the office now, but he is worth the drive. I have referred my friends to him, and they would very pleased also.


StarStarStarStarNo Star Dr. Bret Wilken was great but office staff could use some work —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

I enjoyed my nurse/technician and my interaction with Dr. Wilken. He was thorough and spent time conversing with me as a new patient. I would highly recommend him, and see why several friends recommended this office. However, while I found the front office to be friendly, I was very unimpressed by the service level provided by Gillian. I thought she was a little rude when asked a question and after saying she would follow up with something later that day, I had to call the office the next day only for her to originally tell me it wasn't she I spoke to. I have seen front-ends run extremely well and also seen it deter clients (my chiropractor had this issue), so hopefully she is coached on patient interactions. She's the last impression of the office and was certainly not the best one I could have had. Overall, I'd still recommend Dr. Wilken.


StarStarStarStarStar Stephanie Wilken is wonderful!! —    (Patient since Tue Aug 27 00:00:00 MDT 2013)

Stephanie Wilken is knowledgable AND she has great bedside manner. I will highly recommend your practice to anyone I know! It is exactly what all healthcare practices should be - friendly, inviting, professional, and with state-of-the-art equipment.


StarStarStarStarNo Star I was never ask for insurance nor was I given any direction as to how I could get any type of... —    (Patient since Mon Dec 22 00:00:00 MST 2008)

I was never ask for insurance nor was I given any direction as to how I could get any type of reimbursement from my insurance. All I was ask is to pay for the lenses.


StarStarStarStarStar My glasses were a little higher priced than I expected. —    (Patient since Mon Dec 03 00:00:00 MST 2012)

My glasses were a little higher priced than I expected.


StarStarStarStarStar Excellent service always. I live in Fort Worth I could easily change eye doctors but I won't —    (Patient since Wed Jul 07 00:00:00 MDT 2010)

Excellent service always. I live in Fort Worth I could easily change eye doctors but I won't. Stephanie is great.


StarStarStarStarStar Great and friendly doctors! —    (Patient since Thu Jul 17 00:00:00 MDT 2008)

Great and friendly doctors!


StarStarStarStarStar Survey —    (Patient since Wed Jul 25 00:00:00 MDT 2012)

My annual visits are always met with friendly and courteous staff.


StarStarStarStarStar I was extremely happy with Stephanie and the team at Wilken —    (Patient since Fri Aug 16 00:00:00 MDT 2013)

I was extremely happy with Stephanie and the team at Wilken. I've been to several other places, and enjoyed my experience more here than any other place. The staff was so friendly and welcoming!


StarStarStarStarStar Thanks for getting me an appt. at last minute. —    (Patient since Wed Jun 26 00:00:00 MDT 2013)

Thanks for getting me an appt. at last minute.


StarStarStarStarStar Love the beautiful new building. Doctor and staff were wonderful. —    (Patient since Mon Oct 19 00:00:00 MDT 2009)

Love the beautiful new building. Doctor and staff were wonderful.


StarStarStarStarStar I drive 45 minutes just to come to your office —    (Patient since Thu Dec 28 00:00:00 MST 2006)

I drive 45 minutes just to come to your office. The excellent service and timely attention keeps me coming back. David (frames) was very professional and helpful in working with me to get just what I wanted.


StarStarStarStarStar Great Staff —    (Patient since Tue May 29 00:00:00 MDT 2012)

Excellent staff and doctors. Highly recommended!


StarStarStarStarStar Our whole family has been under your care for several years now, and we have been very happy with... —    (Patient since Thu Apr 05 00:00:00 MDT 2007)

Our whole family has been under your care for several years now, and we have been very happy with our care.


StarStarStarStarStar GOOD SERVICE —    (Patient since Wed Aug 07 00:00:00 MDT 2013)

TOLD ME THINGS ABOUT MY EYES I NEVER KNEW TEST WAS VERY GOOD


StarStarStarStarStar X —    (Patient since Fri Jul 26 00:00:00 MDT 2013)

Always pleased with the level of service. This is why our whole family comes to this office.


StarStarStarStarStar ONLY drawback is if I get glasses I have to wait 3 weeks to get them —    (Patient since Wed Aug 03 00:00:00 MDT 2011)

ONLY drawback is if I get glasses I have to wait 3 weeks to get them. Everything and everyone else was great!!


Reply

Yes. This is one of the frustrations with dealing with Spectera (also known by Optum Health Vision). But I want to make it clear to anyone reading this review, this is only true of glasses ordered through Spectera Vision Insurance, not through other vision insurances or private pay jobs we do ourselves. Through private Eye Care Professionals offices, Spectera requires all of the work done through their lab. Spectera's lab is located in Baltimore, Maryland and all work must go through there. This includes both the lenses and the frames. If Spectera can not get the frame, or if the frame is on backorder, it seriously delays the order and they will not pay for the frame we have in our office and let us send it to them. It is my understanding that Spectera has a deal with commercial opticals to allow them to do the lab work locally and thus you may be able to get you glasses quicker through them. I know some consider this collusion, but we are not making that judgement, we just operate with the system the way it is. And we are not disappointed if people with Spectera insurance would prefer to take their eyeglasses prescription to one of their preferred commercial locations. Some people prefer we order the glasses from our office assuming the quality will come out better, however since we are just the "middle man", the quality is only as good as what Specter's lab network can provide and their lab work is not considered quite the same quality as what we get through other insurance companies or our own lab. We can only verify that the prescription that was ordered is done within tolerance. I hope this helps explain how glasses can possibly take more than 2 weeks. This is a source of contention whether it is worthwhile to continue to accept Spectera as a Vision Insurance, however, because dropping the plan means that a lot of our patients would have nowhere to turn locally for Eye Care, we continue to accept the insurance regardless of the flaws in the system. We cannot promise we will always be able to accept this insurance, however.

StarStarStarStarStar Contact Exam —    (Patient since Thu Feb 28 00:00:00 MST 2013)

Dr. Wilken was very helpful and took the time to give me all the information on all the types of contacts. The office was very thoughtful and helpful in getting my prescription emailed so I could order the lenses on line.


StarStarNo StarNo StarNo Star Thanks! —    (Patient since Tue Oct 09 00:00:00 MDT 2012)

I appreciated you getting me in so quickly. I am feeling so much better. Thank you!


StarStarNo StarNo StarNo Star I ended up not purchasing eyeglasses that I needed b/c the selection of frames was too limited —    (Patient since Tue Jul 23 00:00:00 MDT 2013)

I ended up not purchasing eyeglasses that I needed b/c the selection of frames was too limited. Also, the prescription for allergy eye drops promised during my appointment was never given.


Reply

Thank you for bringing this to our attention. Once we reviewed the exam we found a prescription for allergy drops was written. It was even printed out that day, however it must have been left at the front desk by accident upon checking out. Upon receiving this survey I had one of my staff call (to attempt) to rectify the situation by offering to call, or fax the prescription to his preferred pharmacy, but also to let him know that we have a printed prescription available, as well. Concerning the frame selection, I know our Optical Manager will probably take this survey to heart and try to improve our selection. As the owner, I am a realist and know he can not inventory frames to please everybody. Sometimes I walk out to our optical and can't find what I'm looking for, and then the next week we'll get new frames in and I find something immediately. I think he does a wonderful job with his diversity of frames, while staying under the 1000 frames I limit him with. We just hope our patients are not made to feel they are required to purchase glasses from our office and know we write an eyeglasses prescription for every patient after their exam. If anyone does not find what they are looking for on the day of their visit, we also have links on our website to catalogs of available frames you may look through while at home to see if there is something in particular you are looking for. Thanks for your feedback, and we welcome suggestions on what kind of frames would help our selection look more appealing. Thanks, Bret Wilken

StarStarStarStarStar excellent —    (Patient since Mon Aug 04 00:00:00 MDT 2008)

Dr. Wilkens takes the time to explain options. He is very professional, kind and understanding.


StarStarStarStarStar Really happy with your business! Have referred my husband to you.  —    (Patient since Mon Jan 16 00:00:00 MST 2012)

Really happy with your business! Have referred my husband to you.


Request an appointment


© 2024 Wilken Family Eye Care