Dougherty Laser Vision
Camarillo Location
665 Reviews
The staff, clinical technician, and doctor were all excellent. The facility was clean and well equipped.
Feb 1, 2024
Everyone was friendly and professional. They provided all the answers to my questions without me having to even ask the wedding. I booked my LASIK procedure the day of my consult and I’m counting down the days until I have better eyes
Jan 21, 2024
Dr. Enghelbert is a patient and caring doctor who really listened to my concerns. And the staff at DLV Vision are great.
Jan 20, 2024
Everyone was very kind and professional. I did have to wait 45 minutes to get a room
Jan 16, 2024
Very nice staff, everything was answered and explained
Jan 16, 2024
Dr Engelberg has very poor communication skills. He did not explain what he was doing and shocked me with lidocaine injections! The medicine did not work when he injected the Eyela and my eye was painful for two days ( this NEVER happened in two years with Dr Shah. I have found a new Doctor
Jan 15, 2024
First time going to DLV . Everyone was very nice and helpful. Doctor was very informative and thorough.
Jan 12, 2024
Quick, efficient and friendly staff. MD was supported by staff to maximize his effectiveness.
Jan 6, 2024
The staff and Doctor are always pleasant and professional.😉
Jan 3, 2024
Very nice , kind, professional staff.
Dec 31, 2023
Dr. is the best. Office help needs to take customer service training. (Disorganized with paperwork, scheduling, not friendly)
Dec 21, 2023
Very quick processing the basics...even though their retnia scan machine was having an issue...Cameron got the scans need with a work around and I was off to Dr Engleberg...good experience!
Dec 16, 2023
Appointment was timely. Receptionist was friendly and attentive. Dr. and Assistant had excellent "bed-side manners" and were very detailed in testing and examination.
Dec 15, 2023
Great staff and follow y through
Dec 14, 2023
Efficient and professional office
Dec 13, 2023
Wait wasn’t too long considering how full the waiting room was . The staff and doctor were great.
Dec 9, 2023
The expertise and professionalism of Dr. Vosoghi.
Dec 8, 2023
Everyone was very professional and efficient.
Dec 5, 2023
I am pleased with the contact I had with Dr. Engleberg and also the other staff with whom I interacted. However, I was not pleased with the fact that the machine that was taking photos of my eye was not working well and the fact that the medication that the Dr. wanted to use was not in the office.
Dec 3, 2023
Dr Markarian and her team gave me the most comprehensive eye exam. She’s an incredibly smart optometrist. Dr. Engleberg, retina doctor, also smart, calm, and engaged.
Dec 2, 2023
Great service and friendly people
Dec 1, 2023
I am impressed with the service. From the appointment and the reminders, the short wait time when I arrive and the follow thru on the appointment. I am questioned about my at home treatment which gives me time to update if the treatment is still relavent. I am worried about my eyesight as I am an employed accountant, so I need to protect my eyesight. Thank you for your time.
Dec 1, 2023
Dr. Chen is very nice and answers our questions.
Nov 30, 2023
Everyone at the office was very helpful even before I got to the office as I could not get the pre-visit questionnaire to properly download to my computer.
Nov 29, 2023
Great service. Dr. Zhang is a lovely dr.
Nov 22, 2023
Through and friendly, hardly any wait time. Clean and efficient.
Nov 18, 2023
Staff is very knowledgeable and pleasant
Nov 17, 2023
Most professional doctors & staff who all took time explaining the procedure as well as making me comfortable. Excellent service. Thank you to everyone.
Nov 11, 2023
Reception and front desk team were helpful and considerate.
Nov 4, 2023
Friendly efficient examinations. Process, purpose and results clearly explained.
Nov 3, 2023
I have been in several dentist's offices in my lifetime so I have experienced different attitudes with patients and yours is a good one. I was questioned about my insurance repeatedly at one office even to the point where I subsidised the bill just to keep peace. Mostly I experienced a lack of caring. Your office has been very kind and efficient and have never questioned my insurance. Another office that did my cataract surgery dismissed me as soon as the surgery was over, with no help on where to go. I'm easy to get along with and am happy with just good care and the right advice to save my eyesight.
Oct 27, 2023
Dr Bala is friendly, efficient and knowledgeable. Reina is an outstanding technician and always ready to answer questions and provide assistance. I always feel well cared for and know I am in good hands. Dr Le and Dr Markarian have also been helpful and thorough in their devices and refractions.
Oct 25, 2023
Nice friendly crew and Doctor!
Oct 22, 2023
Did not have to wait when I arrived, Dr Chen was very professional
Oct 19, 2023
The staff and one of the attending doctors agreed to see me without an appointment as I woke up with a sty in my eye and I worry about any infections. Thank you DLV!
Oct 18, 2023
the person that gave me the visual field test was very professional, very pleasant and helpful
Oct 15, 2023
I am very happy with dr Vosoghy's care for me, he is the best.
Oct 14, 2023
Wonderful and helpful staff!
Oct 11, 2023
All of the support staff were great. They listened to my situation and based my treatment on our discussion. Dr Markarian was also really great she explained everything that I was experiencing and put my mind at ease regarding any permanent damage. The whole office is great and I would definitely recommend them.
Oct 11, 2023
All the staff was friendly & professional. My eye exam was extremely through. I couldn't be happier & assured I'm in good hands.
Oct 10, 2023
Everyone at DLV was supportive and conscientious regarding my care. Dr. Dougherty is sure to make things as perfect as possible! He is thurough and hands on after surgery as well. The entire staff is professional and friendly.
Oct 10, 2023
Everyone is prompt to act upon arrival
Oct 7, 2023
Dr. Zhang was great. She explained the problem and all available solutions.
Oct 4, 2023
Very professional, helpful and fast
Oct 4, 2023
The new doctor gave me more information than I have had in the last five years. I feel a little better now that someone will explain in detail what’s going on with my eyes.
Sep 30, 2023
Very professional, a first rate organization I feel safer there than any other eye doctor I've ever been to
Sep 30, 2023
My appointment was delayed for more than 30 minutes. I also didn’t appreciate having my eye tests performed with 3 other people in the same room. There were obviously too many people booked during the same time. Due to the delay my appointment took 2 hours.
Sep 30, 2023
Evert one was professional ------ and had a sense of humor.
Sep 29, 2023
The people are very nice very clean and you’re very professional.
Sep 29, 2023
I thank the whole staff for being nice and the MD for suggesting the best option, also want to thank Christina for helping me with the paperwork.
Sep 27, 2023
Very efficient and professional, everyone did their job with a friendly smile and in a professional manner.
Sep 26, 2023
I feel really cared fór and in the hands of great doctors and staff.
Sep 19, 2023
Friendly staff, efficient process flow prior to seeing the doctor. Doctor addressed the issue at hand and arranged for the necessary procedures to be performed in a timely manner.
Sep 15, 2023
Gisselle was great! I hope to see again! She is very knowledgeable and explains everything that’s going on. I loved her personality she has a very positive attitude!
Sep 9, 2023
Good doctor fast appointment I find good staff
Sep 2, 2023
Dr.Chen was excellent, very thorough and verbally shared my exam status/results and additional information during my exam. I learned a lot. They were prompt & very professional.
Sep 1, 2023
Everyone is very knowledgeable and kind especially Alex.
Aug 24, 2023
It is very seldom to find a medical provider where everything exceeds my expectations. Admission, Technicians and the MD!
Aug 18, 2023
I have been to see two of your doctors, Dr. Shah and Dr. Chen. Both were efficient and both explained the procedures to me. I am sorry to see Dr. Shah leave the practice because I felt that I was in good hands.
Aug 17, 2023
Really nice people at DLV Vision. Explained things well. Just a wee bit expensive but I understand why it is expensive.
Aug 15, 2023
Very efficiently run office with very pleasant workers and good doctors.
Aug 12, 2023
On time, plesant, efficient and through. what a delight!
Aug 11, 2023
Wait time was very Short and Cherise, (I think that was her name.) She was perfect and a pleasure to take care of my test. Great sense of humor too! Doctor took time to answer my husband's questions too.
Aug 10, 2023
Amazing personnel and the best communication.
Aug 9, 2023
Staffs and doctor are so accomodating. But, the waiting time to be checked by my doctor was long. It took at least an hour to be seen by the physician.
Aug 4, 2023
Excellent staff and friendly atmosphere.
Aug 3, 2023
Professional service with the goal of customer satisfaction. Every time I had a question or concern it was dealt with swiftly and met my expectations. Best medical organization I have ever experienced.
Aug 3, 2023
The team was professional at every step of the process . The subjects covered were to the point followed by immediate answers .
Aug 1, 2023
Always on time and everyone is so kind
Jul 24, 2023
I like Dr Shah but he only gives me info if I ask. I always think of many questions after I have seen him. Do I still need to sleep on my side and use eye cover at night? do I still need to do eye exercises?
Jul 14, 2023
Doctor and assistant is Excellent. Office staff is very good.
Jul 14, 2023
I am very happy with my surgery
Jul 5, 2023
I had a frustrating conversation with the scheduling department. The representative kept getting confused. Ultimately I was called five minutes later with an option to come in for a same day appointment, which worked out fine. It would help if the doors, that are not your main entrance, were noted something like “exit only” or “employee entrance.”
Jul 3, 2023
I was impressed with the organization in the office as well as the very friendly and helpful staff.
Jun 28, 2023
Front desk and doctor's assistants were very caring and professional.
Jun 24, 2023
As always everyone at DLV Vision is so nice. I have been to both Camarillo, and Simi Vally offices. They are all vary professional. Dr. Shah is the best for Retina repair, he is vary nice, and answers all your questions..
Jun 24, 2023
It’s really good to see you guys,your service is always excellent,quick and very personal and professional… no waiting time and provides a clear explanation of your options and procedures.. hight five all the way from the front desk thru the dr .. thank you
Jun 24, 2023
The employees were very friendly and helpful. I appreciate the early morning schedule.
Jun 22, 2023
The staff is really nice and they make you very comfortable and at ease.
Jun 5, 2023
All the office staff were courteous and knowledgeable.
Jun 5, 2023
The wait time is extensive. People should not be waiting 45 minutes for their appointment. Schedule less people per day then.
Jun 5, 2023
The staff is very friendly and helpful!
Jun 5, 2023
I simply do not make recommendations to friends or family. Nothing to do with DLV.
Jun 2, 2023
The service was good and fast.
May 24, 2023
i had a very good and through examination and well pleased..
May 19, 2023
Staff and doctor made me feel comfortable and very knowledgeable on procedures done there . I would highly refer them to anyone and everyone that would hear me .
May 10, 2023
Great Support staff in setting up appointments/scheduling. Very cordial staff throughout. Doctor was superb in hearing issues and follow up.
May 9, 2023
Staff is very efficient friendly and explains everything
May 6, 2023
Great customer service & support! Transparency and communication above par. Friendly atmosphere and staff! Great Doctors!!
May 4, 2023
Staff courteous - pleasant atmosphere also very professional and helpful.
May 3, 2023
You are the best, I feel very comfortable here.
May 1, 2023
Very thorough and professional.
Apr 24, 2023
Finally got a diagnosis that i have been waiting for for years! Thank you all!
Apr 20, 2023
I see Dr. Chen at DLV Vision in Camarillo. He is excellent and the office staff ranges from very good to excellent.
Apr 15, 2023
Visit went well. I never got a friendly feeling. Just that I was a known patient at an appointment.
Apr 14, 2023
I'm pleased with the professionalism.
Apr 2, 2023
Maritza and Lynn Zhang are so professional and caring. I really appreciate all their efforts.
Apr 1, 2023
Dr Shah and his staff Daisy and the other girls are very professional and make the visit less tense and easy to be at the officeI really appreciate there time they don’t rush you and truly seem to care Thankuou
Mar 31, 2023
Thank u for my post op appt and always everyone is friendly and caring.
Mar 30, 2023
I had a great experience and an amazing outcome. I have 20/20 vision again. The doctors and staff are kind and professional.
Mar 29, 2023
Thank you all for being so professional and helpful.
Mar 25, 2023
Emily at the Camarillo location was very polite courteous & professional with outstanding patient care. I also want to say thank you to Jenniferin financial Department an the entire staff there as well and outstanding Eye Doctors I spoke with at the time of my visit to help get my vision back on track an getting my surgery scheduled.
Mar 22, 2023
Everyone was great and professional.
Mar 17, 2023
It would of been better to have my eye surgery to see close when I am writing. My vision is still blurry and I wasn't told that my eye surgery is for far distance. Have trouble of school seeing awhile writing. Far out very professional employees.
Mar 13, 2023
My appointment was very early in the morning. I arrived a little early and was escorted in quickly. The service was very professional.
Mar 13, 2023
Very professional team. Outstanding experience with my doctor. Genuinely cares and communicates with clarity. Highly recommended for expert and professional care.
Mar 11, 2023
Greeted promptly and wait was not long.
Mar 10, 2023
Everyone is very friendly, and they work together as a team.
Mar 4, 2023
Everything felt rushed and I was charged 250 dollars for a consultation to see if I was a candidate of getting icl surgery and till this date im still waiting for a call to see if I qualify and how much it would be very poor customer service
Mar 2, 2023
I was able to see my doctor the same day for an eye emergency
Mar 1, 2023
DLV's the best ! I've had excellent treatment with DLV and I've recommended it to all my friends !
Mar 1, 2023
The staff and doctors are very thorough in explaining what procedures are going to be performed. Easy to understand them. Thank you!
Feb 25, 2023
The Lady that worked with me was incredibly professional and courteous. She was very knowledgeable and helpful. I really appreciated her attentiveness.
Feb 24, 2023
The people at DLV were professional and friendly and did a thorough job of examining my eyes.
Feb 22, 2023
Smooth visit very good courtesy on time and very profesional
Feb 13, 2023
The staff is very knowledgeable and courteous. The weight is usually not too long and Dr. Vosoghi Houman takes his time and explains everything so that I understand.
Feb 6, 2023
Dr. Chen is treating my Glaucoma..
Jan 30, 2023
I had the lasik laser procedure a week ago and my experince has been amazing. Thank you to the provider and all the staff
Jan 30, 2023
I have already done this.
Jan 29, 2023
Very friendly staff and Dr. Bala is great. What's not great is waiting an hour for a brief follow up appointment that took minutes. I can understand when emergencies arise in a doctors office or tardy patients put the schedule behind, but I had an 8:30 am appointment and wasn't seen until 9:30 am. That's an over scheduling/poor scheduling issue.
Jan 26, 2023
Appointment making was easy and within two weeks. Doctor explained everything and made me feel comfortable and assured. Thank you!
Jan 26, 2023
Got an emergency appt. Dr. Lee was excellent.
Jan 25, 2023
Thank you to Christina for following up with me and guiding me through the process. Dr. Dougherty, Esperanza and the other lady were super patient and kind during the surgery. I know they perform these procedures regularly, but I hope it isn’t lost on the the life changing actions that they do. Im so very grateful for finding you all!!!
Jan 22, 2023
Doctor took time to explain issue and very through.
Jan 18, 2023
Dr. Chin and his assistant/nurse are great. Patient oriented, efficient and professional.
Jan 13, 2023
Professional staff, attention to detail, caring, communication was good.
Jan 12, 2023
Very helpful & engaged staff along with Dr. Chen being informative as well as friendly. The results of my procedure speaks volumes. Thanks!
Jan 12, 2023
My visit was very pleasant and welcoming,
Dec 19, 2022
Very kind personnel. Very knowledgeable doctor. Thank you
Dec 17, 2022
The whole staff is the best
Dec 17, 2022
Very organized and very clean.
Dec 16, 2022
The doctors spend time explaining your situation in language you can understand
Dec 15, 2022
Staff is very courteous, and professional. Dr. Chen was professional and informative, my daughter loved her experience at this office and I'm surprised because she doesn't enjoy any type of medical appointments. So thank you!
Dec 13, 2022
The staff as very professional and helpful.
Dec 10, 2022
Very short wait, staff was very professional and met all my needs.
Dec 10, 2022
Friendly staff and Doctor Vosogji was great about explaining everything I needed to know.
Dec 3, 2022
I gave a review before but not sure it was actually read.
Nov 30, 2022
Timely, courteous , efficient
Nov 25, 2022
Very kind, caring Doctors & Staff
Nov 25, 2022
From scheduling my LASIK consultation to the 1 month post-op appointment, DLV Vision made everything so easy. They were able to schedule the surgery date rather quickly after my consultation. Hilary was amazing. She answered all of my questions and handled all of the insurance claim information. The staff at the Camarillo location were so great and made me feel extremely comfortable during my surgery time. I have had amazing results with little to no discomfort. LASIK and DLV Vision has changed my life for the better and I couldn't be more grateful. I wish I would have gotten the procedure done years ago. I'm so glad I chose DLV Vision for my vision needs.
Nov 23, 2022
Dr. Paul Dougherty is exceptional. He has a keen eye and I am very thankful to him; for being able to see much better,so much better!
Nov 23, 2022
Helpful and friendly staff
Nov 18, 2022
Great staff, knowledgeable Doctors
Nov 18, 2022
Have been a patient for years; mostly satisfactory. But, people may have other recommendations as well.
Nov 18, 2022
Everyone at DLV (at all the locations I've visited--Camarillo, Newbury Park, Thousand Oaks & Westlake Village Surgicenter) are exceptionally professional, personable, & receptive to the concerns of patients. I appreciate your making me feel confident & comfortable throughout the experience, & available for any concerns.
Nov 15, 2022
Great staf, clean environment.
Nov 12, 2022
Like Dr. Chen, easy to make appointment
Nov 11, 2022
Very good doctors and all take good care of the patients needs
Nov 11, 2022
I’m not and wouldn’t go anywhere else for my eye care. DLV Vision; they’re staff, doctors … incredibly professional and kind! Top notch
Nov 11, 2022
Love the bedside manner, professionalism and patience in explaining every step and details. Great to know there's still a medical facility that still possesses compassion!
Nov 8, 2022
The team was efficient and friendly and helpful.
Nov 5, 2022
Very kind and professional staff. Went above and beyond to inform me of everything they were doing during my consulation.
Nov 4, 2022
Welcoming and friendly no matter how long it's been.. Answers all questions and helps to find what works best for you.
Nov 3, 2022
Very professional experience. From the moment I entered the office and throughout the entire appointment. Very highly recommended.
Oct 29, 2022
all staff was very courteous and professional
Oct 28, 2022
This office is the best,! Very efficient, competent and friendly. Waiting time is very minimal . Dr. Bala is great She is thorough. She has performed 2 procedures on my eyes with great success! Thank you DLV.
Oct 26, 2022
I called the day before my evaluation and ask them will I be getting the operation on the day of my appointment. They told me they couldn’t answer my question, so I had to order a Uber to drive me to my appointment and didn’t need a ride. I could of drove myself. A waste of my money which I didn’t have to.use. They could of said you are only getting and I could drive myself
Oct 24, 2022
Great service, good doctors…
Oct 19, 2022
Staff friendly and efficient. I was made comfortable through it all.
Sep 29, 2022
Dr. Vosoghi is very knowledgable and an expert in his field.
Sep 27, 2022
Knowledgeable , friendly , take emergencies & very understanding .
Sep 22, 2022
Prior to this appointment, I had my eyes tested. Then I waited 55 minutes for Dr. Vosoghi to come into the room. Because the testing chairs are extremely painful to my back, I brought my own Cubii to the more recent appointment and put it on the back of the worst chair backs I've ever experienced. Since I arrived shortly after 7:20 AM, I did see Dr. Vosoghi right away. My position is that I will wait on one doctor one time, and, if it happens again, I will just leave. My time is important just like the doctor's time is important.
Sep 16, 2022
The staff is very helpful and accommodating.
Sep 15, 2022
Excellent facility. Super nice people
Sep 15, 2022
Staff was extremely courteous, efficient, & explained each step--putting me at ease. After this initial evaluation consult, I have confidence in my future appointments, including surgery.
Sep 10, 2022
I was very impressed with every aspect of your office, the staff, procedures, thorough & comprehensive examination. All the staff was efficient and polite which seems to be so hard to find these days!
Sep 10, 2022
Still suffering with loss of vision from two retina surgeries.
Sep 1, 2022
Very responsive to patient needs. As new patient my concerns about my eye problems were addressed quickly and I am already scheduled for a corrective procedure.
Aug 30, 2022
All staff are friendly and helpful. Appointment went very well. Kristin Michel, especially so.
Aug 23, 2022
Friendly , efficient care.
Aug 11, 2022
Professional treatment by company people that’s very much appreciate it.
Aug 3, 2022
I have a better awareness of the importance of my eye health
Aug 1, 2022
Dr. Vosoghi always answers my questions and explains things well. I can still see well! Everyone is friendly and helpful.
Jul 29, 2022
Everyone was most proficient, professional and kind. I was treated with respect and concern for my comments. Dr. Chen has been my doctor at Miramar and I followed him to DLV Vision. I hold him in high confidence as my glaucoma specialist.
Jul 28, 2022
Excellent medical care. HOWEVER: I had to wait over two hours before I actually saw the doctor (Dr. Balla), and then she was only in the room less than 3 minutes - literally. I was told that she had an emergency, but this is the second time (out of 3 appts) that she has had an emergency that requires an extensive wait. The waiting room was full when I got there - 10 minutes early. I drive 40 minutes to get there (I live in Carpinteria) and I doubt I will continue with her because my time is also important. If I were to recommend her, it would be with the explanation that the person should plan to wait a long time. I had to reschedule an appt with my oncologist because I did not get out of my 9 a.m. appt in time to get to the 11 o'clock appt.
Jul 27, 2022
I had special circumstances because my husband was very I'll and I was in a hurry to get home. They graciously and cheerfully got me out of there much quicker than I thought possible.
Jul 14, 2022
Really loved the office staff , and doctor Chen is phenomenal
Jul 14, 2022
Very professional and caring!
Jun 29, 2022
Great place and very professional staff ….however I wish you had screened me for my cataract potential on this first visit.
Jun 29, 2022
Sometimes a business’s failures speak more to its competencies its successes. That would be my recent experience. Dr. Dougherty put a lens in my eye to facilitate nearsightedness for monovision. Eleven years later the lens drifted from its position. I went back to have the situation fixed. Though it was not warranted, understandable after eleven years. The office made immediate arrangements to have the old lens fished out and a new one put in. Preparing required that I run from DLV office to DLV office to collect the data required to perform the surgery in addition to getting an exam from my primary physician confirming me fit for surgery (this meant a two hour wait in his office to be squeezed in between scheduled appointments) The next day, my birthday no less, I had to fast (no food or water) up until the 4:pm appointment time. I had hustled for two days and starved for one, but at 4pm I was told that the surgery would have to be postponed due to a possible lack of nitrogen required that would be required. I’m hypoglycemic, so bad news like this after all the hustling and fasting was not received, um, pleasantly? I made my displeasure known. The nurse and Dr. Shah, who was to perform the surgery, absorbed my venting politely and apologetically, but they also did the thing that turned this into a positive review. My surgery was rescheduled for 6:30am two days later. I was greeted by a staff that included a receptionist, surgical nurse, anesthesiologist and Dr. Shah himself. It wasn’t until I was being prepared to leave that I learned the entire facility had been opened for my procedure alone! Pretty impressive make good! It’s been about two weeks since the surgery and my eye is improving every day. My only note for the office would more clear communication on the timing of restrictions and expectations for the healing process post-surgery, but otherwise, DLV is a ship that sails smoothly with a great crew on deck.
Jun 24, 2022
Everyone is very professional and treat you as a member of their family
Jun 23, 2022
Everyone was courteous, friendly + professional. Insurance with Medicare options presented. Exam done in a timely + complete manner.
Jun 16, 2022
I am very pleased with Dougherty Laser Vision for my successful cataract surgery. I can see! My vision now is clear, crisp, sharp! Everybody on the staff was amazing from the beginning of my journey with Lucy, patient liaison to Jamie in the operating room! Thank you Dr. Dougherty for my perfect operation and Dr. Le for all the excellent follow-ups.
Jun 14, 2022
My only complaint was with billing. I sent pics of my ins cds as requested only 2 b told they werent good enuf & i was unable to redo as my fone storage is full. Then i was threatened w/cancellation if i didnt comply so i spent all that morning texting the info from front & back on 4 ins cds to DLV. I was just angry enuf to almost cancel the appt myself.
Jun 10, 2022
I have visited the various clinics on four occasions now and have been satisfied with care on most visits. At one clinic there needs to be instruction on the sterile instillation of eye drops.
Jun 6, 2022
Very efficient and knowledgeable staff!!
Jun 2, 2022
Friendly, efficient and professional staff.
Jun 2, 2022
Staff is very efficient and friendly. Dr. Chen is the best! He is very straightforward, does not rush the visit and answers all questions.
May 27, 2022
I just had my first appointment with Dr. Chen at DLV Vision, but I was a patient of his before he moved to that location. In fact, he did my cataract surgery. I have a lot of confidence in Dr. Chen, which was why I decided to stay with him when he moved to DLV Vision.
May 26, 2022
your doctor was amazing. he was kind, articulate and helpful. i only wish i lived closer so that i could see him in person. i have a follow up question which i hope you are able to relay to him: when i take the vision tests i see grey letters with my right eye and black letters with the left eye. is that related to cataracts? i would appreciate another telehealth call if he is available. sandra groeltz 608 535 2556
May 11, 2022
These folks know what they are doing. From the first visit to my first eye surgery, I have been impressed with how they work together. From the From the receptionists, to the nurses, to every Dr I have had the privilege to meet. ..all excellent, professional, and caring. I give DLV a 10.
May 10, 2022
Reception staff and assistant (Angie) all very pleasing and helpful.. This was my first time with this company as my doctor, Dr. Chen, had become an affiliate.
May 5, 2022
Everybody at DLV was awesome! During my visit, they were all friendly, helpful, patient in answering,my questions. Their efficient staff made me feel very comfortable with my whole experience.
May 4, 2022
Excellent and thoughtful staff.
May 4, 2022
The doctors and the office staff were very knowledgeable. They gave me a good idea of the procedures they offered and how they could improve my vision. Everyone was also very personable.
May 4, 2022
Very Happy with the team at DLV - Good communication and electronic notification system. Dr. Vosghi was my doctor and very pleased with his exam and saving my eyes from future glaucoma development. I was lucky to have them catch the problem ahead of time.
May 3, 2022
I had cataract surgery before with another vision office and the difference with DLV is like night and day! My appointment started on time, everyone was so accommodating, professional and friendly. I breezed through all the tests, met with Dr. Dougherty and scheduled my surgery for only 2 weeks away. I also met with Elizabeth, my patient counselor, who explained all my insurance questions and even called my referring Optometrist to set up my post-op appointments. I had a question the next day and Elizabeth emailed me quickly and answered my question. The only negative is that the surgery is in Thousand Oaks, I wish there was some place closer to Ventura, but everything else is a solid 10!
May 3, 2022
Very professional. Answered all questions and concerns.
May 2, 2022
First time having a appointment with DLV.. Dr. Chen who I have seen before at Miramar.. Courteous felt very relaxed being there..
Apr 28, 2022
Everyone was so kind and professional also took the time to explain every part of the testing that I had A very well trained group of professionals they all should be very proud of how they present themselves to a patient job well done
Apr 26, 2022
Dr. Shah is very professional and personable. The front staff were very patient with me.
Apr 23, 2022
Best place! I completely trust my eyes to DLV Vision.
Apr 21, 2022
A great place with an outstanding staff and doctors !
Apr 21, 2022
Treated with care and kindness. Explained procedure in great detail in a way that was easy to understand. Readily answered all questions. Left feeling confident.
Apr 21, 2022
Friendly, knowledgeable staff, and the doctors clearly explained my diagnosis and options. My patient counselor Elizabeth was was particularly helpful explaining specific options and pricing tailored to my situation.
Apr 19, 2022
My entire experience at DLV Vision was very positive and an easy flow. Fom scheduling the appointment through the testing, and conversations with both Dr. Dougherty and Dr. Pham and then on to Patient Counselor, Kristin Michel, the people and process felt sincere, supportive and care centered. I highly recommend DLV Vision.
Apr 19, 2022
The service i received was very professional as well as taking me in on short notice.
Apr 12, 2022
Medical staff excellent, front office mediocre to terrible
Apr 9, 2022
All the people I had contact with at my last appointment were polite, professional and helpful. I will definitely be returning here for a future appointments.
Apr 9, 2022
As always, very professional staff and doctors.
Apr 8, 2022
Staff was very professional and welcoming and took great care to make me comfortable throughout my appointment.
Apr 8, 2022
The staff is amazing and Dr. Shaw and his Assistant are Steller. I have been his patient for years and followed him over here!!!!!!!!!!!!!!!!!!!!!!
Apr 7, 2022
My first time there and it's a beautiful waiting room. The young ladies I encountered where all very nice, efficient and helpful. The room they put me in to wait for the doctor was small, dark and full of equipment. I couldn't hear a thing and felt like I was the only person left in the building. (I get anxiety and since I waited 25 minutes to see the doctor, I was just about ready to run!!!) I am sure the doctor is very busy, and he is very kind, but seemed to be in a hurry and didn't show me the pictures like last time to verify my eye was staying the same. :(
Apr 7, 2022
Waiting time 85 minutes is too long .my appointment was 11 . I was there early to finish paperwork since this was my first visit at DLV. I was done with all the paperwork at 11.10. Staff at reception and nurse are polite and helpful.
Apr 7, 2022
Very professional I felt relaxed
Apr 5, 2022
Had a great experience, the staff was friendly and professional.
Mar 31, 2022
(already left a lengthy review in another questionairre from your Office this morn.)
Mar 24, 2022
I like being able to contact the office by text and complete the new patient form online but was disappointed that even though I supplied all the requested information on insurance weeks ahead of the appointment, late on the day before the appointment I got a text saying the billing office didn't have the insurance and I needed to submit it via text. There apparently is a breakdown in communication between departments.
Mar 24, 2022
Organized and courteous front desk new client following Dr S. Shah
Mar 17, 2022
Always professional. Always efficient. Always informative.
Mar 17, 2022
Very welcoming in scheduling an Emergency Appointment. As a new patient I was encouraged to come in as soon as possible. The staff and doctor were caring and very professional.
Mar 16, 2022
Dr Vosoghi is incredible. He is saving my vision! He truly cares about his patients!
Mar 12, 2022
THIS WAS MY FIRST VISIT AND YOUR STAFF WAS VERY ATTENTIVE AND CORDULE
Mar 11, 2022
Office staff, clinical technician and Dr. Chen all provided great service
Mar 11, 2022
This started off good everyone was nice and I didn’t wait long. Doing the test you feel like cattle. There are several machines in one room and people are rotating from machines. Being told what was happening seemed good but became a mess. The dr said we could do it today and I asked how long so I can let my ride know. I was told it only takes 3 mins per eye and I’m only doing one. After agreeing to do it I went to the front and tried to pay. The computers are not working properly and I had to receive a txt to go to a site to pay that way. I then waited and went through next exams. During this I found out I was not told everything or things set up properly. Turns out there was another 250 eye drop I needed and was not told about. I was lucky because they decided to give that for free because of the payment mess up and not being told about it. Then I find out I was supposed to have an appointment with my eye doctor the next day and that wasn’t done so that had to be done next. Next was hours of waiting. This whole thing that was supposed to be 3 mins took 4 hours. My ride was not expecting to wait that long and if I had known I would of done another day. I kept asking how long and the doctor would say 10 mins then 20 mins. After an hour he said sorry he thought I was next but there was someone else. When I finally got in to the room for the procedure I was a bit confused and not sure what was going on. The whole process had me nervous and it was uncomfortable but I am happy it worked out. I don’t recall what exactly happened during or right after other than the doctor blaming all his staff for the waiting, miss information and all the issues that had. This made me a bit sad why he would blame them when he was the one who messed up. I would recommend the procedure to people just not from this guy.
Mar 6, 2022
My first visit and from beginning to end, everything was professional, every aspect of the visit was thoroughly explained and procedure was flawless. Thank you Dr Shah and staff.
Mar 4, 2022
Physician, Aides and front desk staff are so helpful and approachable.
Feb 25, 2022
I got 3 different links to leave a review. So I am just copying and pasting my original review here. The scheduling team immediately responded to my request for a consultation on line. I was able to text and confirm an appointment. Unfortunately, there was some additional back-and-forth for that could have been avoided. While I love the use of technology for scheduling, there were some glitches. I was asked for the same information multiple times in multiple ways, and some information that was needed was not asked at all. When I arrived in the office, I was asked if I had filled out the forms online with DocuSign, but I never received a link or request to do so. Still, the staff was friendly, and COVID safe (although one person at the front desk did not have her mask over her nose??) As for the patient experience once in the office, I was pleased with the attention to detail. I would have preferred a bit more time with the actual surgeon, rather than the techs and externs, but he was extremely knowledgeable and did answer all my questions, and was very logic-based. He went through his reasoning for his decisions, and discussed the options with me, and explained everything in a lot of detail. This is what I really appreciated the most! I don't think they realized that I could hear the techs and externs discussing my case with the surgeon in the next room, before I actually talked with the surgeon. It felt a little bit like playing a game of telephone; I tell the tech, the tech tells the extern, the extern tells the assist surgeon, the assist surgeon tells the surgeon. But, in the end, I was OK with that. The more people who understood the issue, the more people who could provide an opinion.
Feb 17, 2022
I've never had a problem or bad experience with DLV. I've been going here since they did my cataract surgery many years ago.
Feb 15, 2022
Office is clean, staff was very courteous, polite and informative. I was very pleased with my experience. the Dr took the time to explain my options to me and they provided a follow up with a Patient Counselor to make sure that I understood everything.
Feb 15, 2022
This is a superb office, with excellent, caring and professional staff at each and every station and department. They inspire confide and exude a high level competence. Great experience.
Feb 12, 2022
Great office and staff, personable, top technicians and doctors, and serious about your eye health and treatment!
Feb 11, 2022
Very professional and helped me understand what to expect. The surgery was painless. Dr. Pham and his team were very helpful and made me very comfortable the entire time I was there!!
Feb 8, 2022
It was so nice to be at your office all the employees are very polite and attentive I love it
Feb 1, 2022
Dr. Vosoghi and his staff are fantastic!!
Jan 21, 2022
Very professional and caring office. You are explained all and given a copy so if you forget, you just check!
Jan 18, 2022
Dr. Vosoghi is very competent and thorough. He listens and will answer your questions.
Jan 15, 2022
Great, caring...professional Doctors and staff, thanks for being there and all that you do!
Jan 7, 2022
As always, short wait time, quality staff, polite and caring.
Dec 31, 2021
All the staff is knowledgeable and seem to truely care about my vision
Dec 29, 2021
The staff and doctors at DLV are wonderful. My care with them has been a totally professional and excellent experience.
Dec 17, 2021
Dr. Kennedy is the best!!
Dec 8, 2021
Friendly and efficient staff. Short wait.
Dec 3, 2021
The doctor and staff were all very knowledgeable, friendly and professional. It was a great experience and I’m looking forward to a successful procedure.
Nov 23, 2021
The girls were professional, friendly and thorough with their assignments; A good support for the doctor. The doctor was attentive and explained my situation clearly. Overall a very nice and comfortable experience.
Nov 12, 2021
Professionalism and patient care is always a 10
Nov 5, 2021
Excellent service, from the welcoming ladies from the counter, staff and brilliant doctors!
Nov 4, 2021
Appointments start timely, Dr. and Assistance really get with the program of getting you in and out.
Nov 3, 2021
Very well organized from the office staff to all the nurses.
Oct 28, 2021
Very competent and friendly staff. Accomplished a lot at my appointment
Oct 27, 2021
Very professional, knowledgeable and provide explanations about all procedures from check in to speaking with the Counselor.
Oct 26, 2021
The staff were friendly and professional. Dr. Kennedy was great and is looking into sharpening the vision in the left eye. Very satisfied with the progress.
Oct 21, 2021
Staff was very intelligent and friendly. Total pros.
Oct 19, 2021
I can see why are you people are highly recommended. First class experience
Oct 12, 2021
Dr Vosoghi is my regular Ophthalmologist He's knowledgeable and thorough. He keeps me fully informed and answers all questions patiently. Highly recommended.
Oct 8, 2021
Everyone was very congenial and helpful.
Oct 1, 2021
I was taken good care of it. Front office, the staff and my doctor too
Oct 1, 2021
Every one was very professional, personable and I felt well taken care of. Dr. Kennedy has opted for me to have a JAG procedure on my eyes because of a protein buildup on the back of the lease. Also indicated that I should use eyedrops more often to prevent dry eye problems that can blur my vision. Thanks to everyone.
Sep 29, 2021
All the staff were friendly and helpful and very knowledgeable
Sep 16, 2021
Dr Pham went above and beyond, he was terrific!! He even called me personally to see how I was doing. Everyone in the office was very kind and helpful!
Sep 15, 2021
Have been to many eye doctors but I must state that Dr. Kennedy is the best one. I do not like going to any doctor's appointment but Dr. Kennedy and her technical staff are wonderful and makes the process so must easier for me.
Sep 14, 2021
I give the surgeon a score of 9 (between 1-10). I give the ER & nurses a score of 6 . I give the patient coordinator a score of 2. I could not find the coordinator after phone calls & finally email. I asked for an early surgery dates, but was given surgery times 1:30 & 2:00 pm. Asked ER nurses repeatedly for sedation, but was not given any until in the ER room. I needed the "happy juice" while waiting for surgery, as my anxiety level was mounting. I felt no one was listening to ME, the patient. I would not recommend cataract surgery to anyone.
Sep 14, 2021
Treated wonderfully. Love this office.
Sep 9, 2021
Doctor and staff very kind and helpful.
Sep 3, 2021
Front desk was very pleasant and welcoming. The back office were polite and showed interest in my concerns. The doctor was excellent and listened to my concerns and told me what to expect and reassured me that my symptoms were part of healing process.
Sep 2, 2021
Great team, on time polite, well informed, professional, health protocols excellent, calm and informative. No rush well planned an explanations and options clearly addressed. Doctor gave aura of confidence and was friendly and reassuring.
Sep 1, 2021
Everybody was very nice and very helpful. There was one item that really did not get address after I mentioned. That was my love and I feeling a little scratchy and Eye lid Swollen
Aug 24, 2021
Excellent service, very professional staff, very positive experience.
Aug 20, 2021
Facility clean and convenient location . was some confusion as to why I was there my wife's paperwork was in my file. was asked for a copay in Camarillo location. my wife went to Westlake location and no copay was required. Devon Kennedy was great and explained everything thoroughly
Aug 19, 2021
I developed a strange eye irritation and it was getting wise. After 3 days I called DLV office to try to get an appointment with Dr Kennedy. Hearing the circumstances they got me in that morning to see her. The technicians are pleasant and knowledgeable. So is Dr Kennedy. She explained what was happening and discussed options with me. She advised me of pros and cons on eye drops and treatment and we agreed on a process. I am so impressed with this group.
Aug 19, 2021
Dr Bala is excellent. So happy with the care I received.
Aug 14, 2021
Dynamic, professional and charming - simulataneously!
Aug 11, 2021
I have always worn contacts or glasses and it was always a pain in the butt to get new glasses. Finally I said enough and scheduled my consultation with Dougherty. I got in right away and all my questions were answered. They went over options and pricing and I got a great deal that I couldn’t pass up. I was scheduled for the next week. The day of the surgery was super fast and easy. The procedure took a few seconds each eye. When they sat me up I could see the clock across the room. I will never forget it! Just finished with my 4 month follow up and I’m doing great! 20/15 vision in both eyes. Thanks for everything Team Dougherty! I highly recommend
Aug 4, 2021
I was very unhappy with my experience and have already posted a review on Yelp
Jul 27, 2021
Doctor was very knowledgeable as was the entire staff
Jul 14, 2021
Staffing and services provided are top notch. Doctors take the needed time / steps and consult with each other to diagnose the problem with the best treatment possible..
Jul 13, 2021
I was a bit concerned. Dr Dougherty seemed a bit flustered, had misplaced his glasses and was short when he described his preferences of technique during the three of four minutes he spent with me.
Jul 13, 2021
Very professional with the tests and evaluation to help me. But I would have liked to have had a better cost estimate before i had my evaluation for better planing.
Jul 8, 2021
The staff was very professional and very thorough in trying to discover the problem with the left eye. The right eye has turned out great but having problems with the left - vision still superimposed and blurry. I'm confident that CLV Vision will resolve the problem.
Jul 7, 2021
Your web-site and content are very good and important in getting preliminary information about your facilities and services provided.
Jun 29, 2021
Everyone very professional and friendly.
Jun 23, 2021
Your online presence needs a facelift. The type of lenses offered seems, according to my discussion with Dr Bala, a bit dated. Lenses that are now considered to have been passed by newer versions are still touted as 'the latest and best'. Your contact protocols also need revision; both the doctor's office and I had trouble getting through to a person via the phone number given on your webpage.
Jun 23, 2021
The office is run like all Dr.'s offices should be run. Great from start to finish.
Jun 18, 2021
DLV is a great team of professionals! Everyone is friendly and welcoming. I love how efficient my appointments are. Dr V is thorough, very knowledgeable and he always takes the time to explain everything. I would highly recommend DLV!
Jun 18, 2021
Your service was amazing! Everyone was so nice and helpful, very professional. On target!! I look forward to my next visit. Thank you!!
Jun 8, 2021
Very Professional and knowledgeable staff. I highly recommend DLV for your eye care
Jun 5, 2021
Your trained people were awesome very smooth and informative thank you
Jun 3, 2021
Such good care Dr Bala , and exemplary staff.
May 26, 2021
Always friendly courteous & efficient.
May 26, 2021
Friendly staff and clean office.
May 18, 2021
All the people at DLV were very friendly and informative. I felt comfortable and assured for my upcoming surgery.
May 15, 2021
I've been a patient for over 10 years and had a wonderful, professional experience each time I've visited. Staff is great, well-informed and thorough in all aspects of their work.
May 14, 2021
Went for a consultation the other day and felt very comfortable with staff. Everyone was very personable helpful and friendly. They explained every detail to me and answered all my questions.
May 11, 2021
I’ve always have had a good experience in the office. The doctors are very confident.
Apr 25, 2021
Already have recomended to 3 friends but still have some issues that need addressed.
Apr 24, 2021
I have received fantastic care from DLV since late 2019! I have had glaucoma surgery for my right eye and then cataract surgeries on both eyes. I am ecstatic about the health of my eyes and my vision now! The technical expertise and tremendous skill of 2 surgeons from DLV has been so beneficial for me! The support staff has been excellent, showing empathy through their care for me. Everyone in the office is genuinely concerned and strive at making efforts for successful outcomes for your eye health! My relationship with DLV has been really great! A special thank you to DLV!!
Apr 23, 2021
Doc was awesome. Dr Kennedy was also terrific n reassured me n made me comfortable. Thanx again Wolfie
Apr 22, 2021
Quick, easy, and safe. This best describes the experience I had at the Dougherty Lazer Vision office visit.
Apr 20, 2021
I was referred to Dougherty Laser Vision by my optometrist last June. I was experiencing flashes of light in one eye. The doctor assigned to me investigated both eyes & explained that what I was experiencing was normal for aging eyes. He explained what caused the flashes. This time I wanted to get an accurate updated prescription to for a new pair of glasses. But again, I was experiencing eye burning, watering, & blurriness on the same eye. The Doctor that attended me was young. I thought he was a tech. He was young, extremely knowledgeable, & personable. He spent a lot of time looking inside my eyes and the surface of my eye. He took his time answering all my questions & how to simply manage my eye problem without the need for a prescription.
Apr 11, 2021
Referred by my optometrist for glaucoma evaluation. Very nice office, friendly staff and Dr. Vosoghi was courteous, professional and clearly knew what to look for and also took the time to explain my situation to me. I was very impressed with his expertise. The lady who ushered me in for preliminary examinations, Nadine, was very nice and efficient as well.
Apr 9, 2021
helpful front office staff & lovely waiting area while adhering to physical distancing. Lindsay is patient & attentive. Dr. Kennedy is very knowledgeable & companionate.
Apr 7, 2021
Pleasant and professional.
Apr 7, 2021
My appointment was professionally handled by knowledgeable and friendly staff. Attention to hygiene and safety was much appreciated
Apr 6, 2021
Always great service and short wait. Competent staff.
Mar 31, 2021
Very professional and Great service!
Mar 30, 2021
Everyone was so nice and helpful. They answered all my questions. The staff really cared about my healing after my LASIK surgery. I felt well taken cared of and would highly recommend their services. I have already suggested Dougherty Laser Vision to two of my friends who have been wanting to get LASIK done.
Mar 29, 2021
Doctors and staff are professional, very nice, and have my complete confidence
Mar 26, 2021
Staff especially providers are always courteous & friendly. They explained what they are doing and always ready to answer questions.
Mar 26, 2021
Dr vosoghi is wonderful he took time to discussed my eyes finding with great suggestion.
Mar 26, 2021
Great staff. Great doctor. Took care of my problem. I feel like I go to the best.
Mar 19, 2021
I always trust the knowledge of the ophthalmologists at DLV Vision. The very best and likely to be educated at UCLA.
Mar 17, 2021
Professional, clean, atmosphere.
Mar 12, 2021
I was thrilled with the service received at DLV. I was a bit early and they were very accomodating. Someone even came in right after I did with an appointment for an hour in the future, they took care of her as well.
Mar 12, 2021
Very nice staff and I really liked dr bolo. I would like more explained to me as I was tested. I would like more interaction and eye contact from assistants. And shared concern about what I’m going through. But Dr was.
Mar 10, 2021
Everything went smoothly - waiting time was minimal - personnel were friendly and helpful - very professional and efficient.
Mar 10, 2021
Tech asked names of eye drops, one of which I no longer was taking nor could I remember name of, and about current others of which I couldn't pronounce.
Mar 6, 2021
Everyone is the office is amazing. Feel so lucky to have found Dr. V! He saved me from having a narrow angle glaucoma attack. I never knew I was predisposed and went in for stye. I have had the laser surgery on both eyes done now to prevent this from happening. I might eventually get it but hopeful to not have an attack and lose any vision.
Mar 5, 2021
Very professional and friendly staff
Mar 3, 2021
Staff was very efficient, helpful, friendly.
Feb 25, 2021
Everyone was friendly. Pleasant atmosphere
Feb 24, 2021
The staff was very friendly, easy to work with, very professional - Cannot say enough good about them. Dr. Dougherty was the same and answered all of my questions readily.
Feb 23, 2021
The staff is very professional, polite and considerate.
Feb 23, 2021
The office reception is very modern and well furnished. The exam rooms were clean and well appointed with all the latest testing technology. The staff were very pleasant and patient, taking time to explain everything. The Doctor was knowledgeable and professional and put me at ease for my upcoming procedure. I recommend DLV
Feb 19, 2021
I was referred by my optometrist 2 years after my cataract surgery for procedures that had been discussed before the surgery. Everything was "pandemic" friendly and the staff was very welcoming. Thorough testing was done and they concurred with my optometrist as to the needed procedure. They were very positive about being able to improve my vision and appointments were made.
Feb 18, 2021
Professional, efficient and friendly. That's the good-business hat trick!
Feb 17, 2021
When I phoned the office and attempted to leave a message for Dr. Kennedy her name was not included in the automated phone system and I also noticed her name was not listed on the entry doors along with the other Dr.'s. It appears as if she is not employed at DLV. Discussed this with the Dr. Kennedy's medical assistants.
Feb 17, 2021
I couldn't have had a better experience. Everyone involved from pre-op to scheduling to the operation and post op care were fantastic! The day following my surgery my vision was at 20/20 and on my last follow up had improved to 20/15! Its surreal to be able to see this well without the need for glasses! Thanks again Dr. Dougherty and staff!
Feb 16, 2021
The whole team was very good and professional
Feb 13, 2021
Very attentive and friendly staff! Even though I had a long waiting room experience, the atmosphere was so pleasant, I didn’t mind ❗️
Feb 10, 2021
amazing customer service and quick scheduling
Feb 9, 2021
I would recommend Dr Dougherty
Feb 9, 2021
The staff where very professional,thoughtful & extremely knowledgeable Made me feel comfortable & at ease.
Feb 2, 2021
Very efficient, professional, and wecoming
Jan 30, 2021
Great people and professional environments
Jan 29, 2021
Great staff,super friendly and they took the time to ask and answer all my questions!
Jan 21, 2021
Dr Doughetry and his staff were very kind and professional during my first visit. I especially want to speak to the nurse who finished up my appointment. She was so friendly and caring! She took the time to answer all my questions and left me with no concerns. I know I'm in great hands, and I can't wait for my laser surgery! (:
Jan 21, 2021
Great personal caring staff and docs.
Jan 20, 2021
Thank you very much for a wonderful experience yesterday! My appointment was for my annual examination and l was a new patient. I was in and out with a prescription within the hour. I greatly appreciate this because with the high winds and power outages, l would have been late for work but l made it at my normal time.
Jan 20, 2021
What a great experience! Highly recommended!
Jan 19, 2021
Always professional and efficient.
Jan 13, 2021
Everyone is so pleasant and professional.
Jan 7, 2021
Can’t seem to get released without additional drops...
Jan 1, 2021
The entire process was clear and easy. I left feeling like I had all my questions answered and had been presented with all the information I need to make an educated decision about how I would like to proceed with LASIK.
Dec 29, 2020
Dr. Dougherty and staff are the best! Always on time, the office is immaculate! I would highly recommend them!!!
Dec 23, 2020
EVERYONE at Dougherty Laser Vision is fantastic. Dr Dougherty, Dr. Kennedy, Dr Vosogi, Dr Bagheri, everyone. You folks saved my vision TWICE!!
Dec 21, 2020
I had been very satysfy with dr Lee servis.Thank you very much.Barbara.
Dec 15, 2020
From the front office staff,to the consultant person, all the technicians and the surgeon Dr. Daugherty,the whole experience has been awesome. And awesome is what I am seeing now! Next follow up is this Tuesday. Can't wait for the results! Dave (68 years young)
Dec 13, 2020
At this point I had an operation to make me see better two weeks ago I can see nothing when I ask what I should be expecting I certainly am not getting what I was told and told patient not acceptable
Dec 12, 2020
Excellent camaraderie with staff.
Dec 9, 2020
Everyone at Dougherty Laser Vision was a pleasure to work with. The majority of my time there was spent with Lyndsay who was pleasant, professional and most importantly, patient, as she completed numerous eye exams on some high-tech machines prior to meeting with Dr. Dougherty.
Dec 5, 2020
Every visit I have had from my initial consultation to Lasik eye surgery and now my follow up appointments have been great. The staff is friendly, attentive, and thorough. Dr. Kennedy answers all of my questions and explains everything in a way that is easy to understand.
Dec 2, 2020
The office was clean, the staff pleasant and efficient. They explained everything and answered all of my questions completely.
Dec 2, 2020
Very thorough and efficient office.
Dec 1, 2020
I was on time for my appointment and not pleased to wait 30 minutes during Covid in your office. I also, made a follow up call for Dr Vosoughi to convey my grave concerns about my Visual Field Test and for a new direction for my eye care. I have an upcoming appt for next week, but, am not seeing an improvement with the use of the prescribed eye ointment. It is now 24 hrs since my call & I’ve heard back from no one. Your office will be closed for the next 4 days & my eyes are not doing well. I’m sure that my message was conveyed. Thank you, Randie Stern Westlake Vlg patient 805 4971533
Nov 25, 2020
I came to DLV for my dry eyes and had a good general exam by the technician and dr Lee He recommended I get a glaucoma exam Thank you
Nov 19, 2020
The receptionists and doctors are very professional.
Nov 19, 2020
Efficient and friendly and professional environment
Nov 17, 2020
Love my new eyes after cataract surgery. Thank you Dr. Dougherty and the whole team for the kind and very competent procedures.
Nov 16, 2020
At my appointment I was very pleased with the front desk and their checking in process. I felt secure with waiting in the waiting room and exam rooms with them practicing social distancing. Even when entering the exam room it was clean as always and I could tell cleaning products were used to keep us all safe. Would recommend anyone to attend this office for any eye conditions when needing to see a opthalmologist.
Nov 13, 2020
Very professional,and staff was very helpful and smiling all through visit.
Nov 11, 2020
Dr did not address my concerns or issues. Really disappointing.
Nov 4, 2020
Dr. Kennedy and Chris the tech were wonderful - 5 stars service
Oct 29, 2020
Haven’t had the surgery yet
Oct 28, 2020
Friendly staff great visit
Oct 21, 2020
Wonderful people. They are very professional . Easy to work with .
Oct 20, 2020
I know I am always going to be listened to!
Oct 15, 2020
Very professional, friendly, efficient and welcoming.
Oct 14, 2020
I was treated with respect and support. I especially appreciated both Dr. Kennedy and Christan - both were very knowledgeable. The person who greeted me at the desk and walked me back to the exam room identified herself to me - which I appreciated. However the individual who did the preliminary refraction test - did not introduce herself or her position. At that point I kept wondering if this was the extent of my exam and I was very disappointed that I had driven from Santa Barbara to Camarillo, if my exam wasn't going to be any more thorough than that. Subsequently Dr. Kennedy enterd the room and I felt a sense of relief. She introduced herself and projected a very knowledgeable and "take charge" attitude. Because I have beginning signs of macular degeneration, I will plan on schedulling annual reviews on my eyes at DVL.
Oct 7, 2020
Dr. V's team and the appointment. is/are consistently first rate. The gals greeting and checking-in are friendly and efficient! Good operation overall.
Oct 6, 2020
Very friendly and supportive atmoshphere
Oct 3, 2020
Everyone I had contact was outstanding. On a scale of 1-5, I would give you a high five.
Sep 22, 2020
good people...good service...good advice!
Sep 17, 2020
I am always treated respectfully by the entire staff!! I look forward to my next visit.
Sep 12, 2020
Very polite and very professional.
Sep 6, 2020
My visit seemed quite thorough, and very informative., and NO delay.
Sep 3, 2020
Good doctors but I’ve always waited more than an hour for my 5 minute visits.
Sep 2, 2020
Everyone was respectful and caring. Thank you for acting on my condition and treating it in such a timely manner. The doctors and staff are amazing! I can see so well now!
Aug 30, 2020
The staff was very friendly. The office followed all the CDC guidelines and made me comfortable to go through the eye exam. The doctor was very patient and answered all my questions. Overall a very good experience.
Aug 9, 2020
All of the personnel in my first visit conducted my plemanary testing in a very professional manner. I feel confident that they will perform the surgery by those same standards. I am looking forward to a better quality of sight.
Aug 6, 2020
I was very happy with Dr Kennedy very thorough and do nice friendly I do like her . Keep up the good job you all gone above and beyond as always . Thank you outstanding job the best eyes doctor . Team works ate really good . Thank you 👍👍👍❤️❤️❤️
Jul 30, 2020
I am very grateful to the DLV family. They are not only there for real business but they are there to save lives. Many years ago, I brought my father from Nigeria to DLV for eyes checkup. The doctors changed my fathers life from potential blindness to clear vision. The doctors are human being who relates to their patients with kindness and respect. The staff are very welcoming and works well professionally. Dr. Daugherty, Dr. Vasoghi,Dr. Lee and the DLV Doctors are the best. They can only change your life from potential blindness to happy life long best sight. Thank you, Very grateful, Gabriel and Augustine Okafor family
Jul 24, 2020
The staff was very friendly and helpful. It made the exam process a pleasure.
Jul 16, 2020
I was happy with my unschedule appointment and I was well taken care of.
Jul 11, 2020
I just can not help but wonder if Dougherty Laser Vision was around when my father's eyes were going bad if Dr. Dougherty with his expert knowledge could have saved his eyes. This facility is tops.
Jul 10, 2020
All ya'all are the best! Dr. V has a terrific team.
Jul 3, 2020
Service and professional care at DLV is as fine as you can experience any where. Both Dr D and Dr V are the best in their fields.
Jul 3, 2020
This was one of the best medical experances I have ever had. The staffand Doctor were all exceptional people.
Jul 1, 2020
Concerned about vision in my right eye!
Jun 27, 2020
The staff and doctor we're all friendly, efficient, listened, and seemed to care about my overall health as well as my vision.
Jun 26, 2020
This was my second visit to DLV. The last time, several years ago, I felt like I was in an automobile sales showroom, passed around to this person and that person and ultimately felt pressured that I needed to spend $10,000 right away. I left and went to another provider. This time I was referred directly to Dr. Bala and the experience was completely different. If this (second) visit had been my only experience with DLV my rating would have been a 9 or 10. But since in my case the service seemed connected to which doctor treated me, I lowered the rating.
Jun 21, 2020
Great service . Friendly and accommodating staff
Jun 19, 2020
Very clean & safety conscious. Very kind & efficient personnel. Thorough explanations given in every step.
Jun 18, 2020
They gave me a very thorough exam to prep me for catarac surgery. Everyone was so pleasant and helpful. I am very pleased. Highly recommend.
Jun 15, 2020
Your staff has always provided excellent service.
Jun 9, 2020
I have been in several times as a new patient to DLV now, and each time have been treated as the most important person there when it was my turn. My concerns have been heard and addressed, complaints explained and solutions given as needed.
Jun 5, 2020
Doctors do not communicate well and leave you guessing about your prognosis. They don’t want to be bothered to be called and will NOT return your calls or messages. Everything including getting a copy of your prescription had to go through red tape procedures and not obtained easily. And they let you wait unusually long in the exam room.
Jun 4, 2020
I will recommend Dr Doughtery to everyone who needs his special skills. He has assembled a professional staff who are kind, courteous and ensure a pleasant experience while under treatment.
Jun 2, 2020
The staff is always great
May 23, 2020
The personnel was very kind and professional, they protect the customer and themselves with healthy practices
May 15, 2020
All were attentive, very professional and helpful. Dr Vosogh was fantastic as usual. He always takes the time to explain everything he is going to do and answers all my questions. I’m very lucky to have found you all.
May 12, 2020
Dr Dougherty was wonderfully considerate in communicating regarding my problem on the weekend and getting me an appointment on Monday. Best care possible was provided.
May 12, 2020
Excellent experience no waiting for anything
May 8, 2020
very thorough and professional.
Mar 31, 2020
I have had a wonderful experience with all the dr’s and the rest of the staff. I really love going to my appointments because everyone there is so welcoming and very professional.
Mar 23, 2020
Entire staff is courteous and efficient. Dr Vosoghi is amazing.
Mar 23, 2020
Fantastic medical result, but produced in a pleasant atmosphere by a friendly and attentive staff.
Mar 18, 2020
Great care and follow up with staff and doctors. Everyone was very informative and made me feel at ease during iridotomy procedure.
Mar 18, 2020
The appointment was for a field of vision test. It was quick and the technician was friendly and efficient and interacted in a way that I understood the process.
Mar 11, 2020
It’s all about the outcome, & mine turned out great, even thought I had to have 4 additional surgeries to achieve it. The right eye lateral flap was very painful. Recognize that I’m not very knowledgeable about procedures, I’m still thinking the girl put drops in the left eye, but forgot or didn’t know to put them also in the right eye. Over all I encountered two new girls who didn’t do very well and needed more training. But hey...sight is sooo much better.
Mar 5, 2020
Saturday, February 29, 2020, woke up with red eye and eye was hurting. Both symptoms lasted until approximately 5:00 am or 6:00 am Sunday morning. When I woke up about 7:30 am, eye not hurting anymore but still red; discontinued eye drops. Called yesterday; left message but did not receive call back.
Mar 1, 2020
I find the front desk at Camarillo disappointing. If the doctor is running over 50 minutes late tell the patient, I could honestly have driven the five minutes and come back or eaten lunch or whatever with that time. Also it seems there is a disconnect between front desk and billing hence I have received two refunds for funds collected in error. And again they tried to bill me. I think the overall processes with front desk could be improved, I have been to Camarillo three times so this is not my first experience with them. I was going to leave a yelp review but decided that it was unfair to the other areas of the business
Feb 28, 2020
I was delighted with the friendliness and patience of everyone that participated in my appointment. Everything was explained calmly and I felt the open invitation to share in the choices of treatment.
Feb 21, 2020
My first visit lasted for two hours, my second visit would have lasted about that, but I asked the assistant where the Dr was, being that the eye drops had been in my eyes (for dilatation) for 40 minutes! Well, only after asking after the Dr. then I was helped!!! They are sooo unorganized there, no-one wants to spend one & a half to 2 hrs siting around waiting. It's ridiculous. Who do these doc's think they are anyway--please! Liz gutierrez
Feb 20, 2020
Service was very timely and all the staff was friendly and was very open to listening to my dilemmas and offering solutions
Feb 18, 2020
Very well staffed and knowledgeable. I only wish they had a surgery center closer. Thank you all for your kindness.
Feb 18, 2020
Its fine. I appreciate receiving the information.
Feb 11, 2020
Examination was very thorough and detailed.
Feb 7, 2020
Excellent eye care and customer service. Everybody in the office over and above in excellence. Kind caring attitude from all employees.
Feb 5, 2020
Thank you for offering to pay for Uber for transportation from SB.
Feb 4, 2020
The facility was excellent, the staff was excellent, the doctor was excellent; I can't believe what a perfect experience my entire appointment was! Thank you!
Jan 24, 2020
Excellent service. Dr. VOSOGHI is great.
Jan 24, 2020
Every one at DLV was very kind, caring and did their best to make my stay as pleasant and comfortable as possible. However, your system of delivery is very challenging for those of us who are not computer proficient. When your numerous email with specific instructions would appear on my computer it would send me in a panic mode. Trying to reach someone by phone was also quite a challenge.
Jan 23, 2020
Office and Professionals all were considerate and experienced within their individual roles
Jan 22, 2020
I am a repeat customer - youze-guys are nuttin' but the best; courteous, respectful, efficient, caring! Great 'company'/great service!
Jan 18, 2020
Too early to tell. ask me again after I have been through your complete process.
Jan 15, 2020
Very competent and considerate treatment. I was very pleased and satisfied.
Jan 15, 2020
Appointments handle promptly. Staff very helpful and xcourtreous.
Jan 10, 2020
Everyone was so pleasant and nice.
Jan 10, 2020
Very prompt and very professional.
Jan 9, 2020
The people in this office are incredibly nice! Hey, they laugh at my jokes. Dr Visoghi has a great manner and knowledgeable, patient and takes time to discuss your care.
Dec 2, 2019
Friendly and proffesional
Nov 24, 2019
Everyone was so thoughtful!
Nov 9, 2019
All the staff were polite...but I was there for two hours! Too many people dashing in & out of the room I was in. I felt that some of that could have been handled better. Two hours is tooo long.
Nov 8, 2019
Superb first visit. Clean and appears wee organized.
Oct 28, 2019
Several years ago, I had lasik surgery in one eye at Dougherty Laser Vision. It was a very positive experience, so Dougerty Vision came to mind immediately when I developed cataracts. This time, both eyes needed correction, and this time I had a doubly positive experience, albeit two weeks apart. Everything went smoothly before, during and after the procedures. Because I'd had lasik in one eye, I had been warned that that eye might need tweaking a few weeks after the cataract had been removed. Sure enough, it did. But the corrective procedure solved the problem. I now have great mono-vision. My left eye sees distance better than 20/20 and my right eye reads even very small print. I'm very happy!
Oct 28, 2019
All staffs are nice and pleasant.
Oct 24, 2019
Front desk. technicians and Doctors very pleasant and efficient
Oct 10, 2019
Super great l have no words to say who’s they are good Thanks
Oct 2, 2019
Excellent staff, no long waits, all questions answered.
Sep 28, 2019
I received Lasik eye surgery at Dougherty Laser Vision about a year ago and am extremely pleased with the outcome. Recently I experienced a pretty severe injury to my eye. I contacted the Dougherty Laser Vision right away and they provided treatment immediately. I have received excellent treatment from all staff at Dougherty Laser Vision. I would highly recommend Dougherty Laser Vision to anyone who wishes to have Lasik eye surgery.
Sep 18, 2019
DLV is a very professional business.
Sep 18, 2019
Service was patient centered and professional Very long appt
Sep 14, 2019
The staff is great especially Diana. Very welcoming.
Sep 12, 2019
Everyone I met was extremely thoughtful and respectful.
Sep 11, 2019
Great experience. The staff was professional, very pleasant and helpful. I have total confidence in Dr. Dougherty's commitment to exceptional care.
Sep 11, 2019
Absolutely AMAZING experience!! DLV is a wonderful team and I could not recommend them more!
Sep 10, 2019
I'm currently visiting Dr. Vosoghi for my glaucoma. He looks at the tests and data, listens, explains, points out my options, and allows me to feel that I'm a partner in my treatment.
Sep 8, 2019
Life without glasses is wonderful! I feel like I have bionic eyes.
Aug 15, 2019
The staff is always very friendly, and helpful. I see Dr. Vosoghi and he explains everything and is great! Getting an appointment is always easy and I’ve never had to wait more than 10 minutes when I’ve arrived for my appointments. Very clean office.
Aug 10, 2019
Everyone from the people answering the phone to the doctors themselves have a wonderful way of working with patients. We feel valued the whole time
Aug 7, 2019
So glad to have met the very nice, well versed receptionist. Also, the same for the gal that tested my eyes to be sure what was needed to save my eyesight. I truly appreciated the great knowledge they both had to be sure I understood everything they were explaining to me. Thank them for me.
Jul 22, 2019
Everyone at Dougherty’s is is kind.
Jul 20, 2019
My appointment was very informative.
Jul 17, 2019
Office staff was very friendly and efficient as was the technician. Dr Visoghi was helpful in explaining the exam results.
Jul 15, 2019
I have always had a great experience the doctor explains everything to me, His staff is very good as well.
Jul 14, 2019
Nice, supportive, patient staff (I am crippled and have Parkinson) but after a 51/2 hour appointment, no lunch except junk food snacks, I was tired and stressed out; just wanted to get a meal and relax not feel pushed into making a decision. I left feeling I had been run over by a "used car salesman" -- agreeing to an expensive procedure; not knowing why and not knowing if it was what I originally wanted. I do not fault support staff or 3 doctors I saw during appointment ( I know my situation was not the norm) but do fault the assumed procedural appointment format.
Jul 5, 2019
I had my last check this past Tues. in Camarillo. Christian was very personable and Dr. Q was a delight especially when she said I had graduated.
Jul 4, 2019
A pleasure and joy to have such professional staff to work with my vision.
Jul 4, 2019
Excellent service from the entire staff and doctor..
Jun 19, 2019
The staff at DLV are very polite and helpful and answered all my questions.
Jun 6, 2019
My office visit Went very well everybody was very cordial and very knowledgeable. I will be awaiting my cataract surgery on June 5th by Dr. Dougherty.
May 10, 2019
Everyone was very nice and helpful and understanding I felt well taken care of
May 9, 2019
I went to DLV for a cataract evaluation. Everyone I had contact with was very professional and obviously were very skilled in their part of the evaluation. The evaluation was very thorough and I got very good advice.
May 4, 2019
Dr. Visoghi did not seem to have any info about me or my previous history with him. He inquired if I had seen him previously, if I use any eye drops,(responded only those that he had prescribed), he asked what they were and how I used them. He also said he would prescribe the same drops again. I expressed concern about cost and delay for my insurance to approve them so I would like some samples until the pharmacy could fill the Rx. He had no samples, said one of his assistants had them in their car. He said he would request a generic drop but it was not as good.. No mention was made of current condition or any change from last fall as he had no record of previous visit.
May 3, 2019
Always on time and professional.
Apr 28, 2019
The staff and Doctor were attentive and professional
Apr 25, 2019
They were quick and efficient. Doctor suggested a game plan and easy to follow.
Apr 17, 2019
I received very outstanding care from everyone at Dougherty Laser Vision. I am so happy that I chose Dr Dougherty for my cataract surgery. I was very nervous and all through the process, everyone explained all of the options and reassured me st every step along the process. So many technicians took the time to understand my concerns and answer my questions. I had the laser option cataract surgery and I am surprised at how quick and painless the surgery was. 7 days after the first surgery I had the second surgery. On the ride home I could see at first a little fuzzy but when the dilating drops wore off I started seeing very well. The next day I was seeing wonderfully. For the first time in my life I can drive without glasses. I am thrilled.
Apr 11, 2019
i only trust my vision care to dr. daugherty--- he is simply THE BEST.
Apr 10, 2019
The best doctors that you could ever meet the staff make you feel so comfortable everyone in the office greet you with a smile
Apr 8, 2019
Everyone in the office was very helpful. My thanks especially to Brooke (sp?) for being so kind and upbeat!
Mar 27, 2019
5 stars! I would definitely recommend Dougherty Laser Vision to my family and friends.
Mar 21, 2019
The staff were very friendly and professional. A good experience!
Mar 21, 2019
DLV staff is professional, friendly, and eager to satisfy patients. Trusting anyone with my eyes would have to be the perfect doctor. DLV has the best doctors and expertise!
Mar 20, 2019
I was extremely impressed with the Dougherty Clinic. I arrived early and I was taken within minutes. Every person I had contact with was polite, friendly, and professional in their actions. They performed all the necessary tests, even giving a retest to eliminate ambiguity. Every aspect of the eye surgery was completely explained. This included meeting with a trained counselor to help me come up with the package that was best for me. This was very helpful since I needed significantly more work than the average person. My own Opthamologist had his surgery by Dr.Dougherty so I came with high expectations. I was not disappointed. The entire appointment lasted 31/2 hours, just as stated in their letter. I would highly recommend this vision clinic.
Feb 20, 2019
The large office may be out of control? I received 10's of reminders of my appointment but no one had the time to check my insurance and so I sat for a half hour because my secondary coverage did not answer the phone. This was my third visit to the office. Check office procedures or get a new office manager. '
Feb 19, 2019
This was my first appointment and I felt welcomed, the staff was very friendly and helpful. Explained everything clearly. The office was very clean and beautiful. very little wait time.
Feb 10, 2019
Staff were very friendly and helpful.
Jan 30, 2019
Still waiting for a callback with appointment date. All testing was completed Monday afternoon, when we were leaving the women at the desk told us someone would call with date of surgery at the Westlake office.
Jan 17, 2019
Staff is always professional, helpful and friendly!
Jan 17, 2019
I was unhappy throughout the process. Broken machines, long wait to see doctor, forgot to dialate my eyes, given the expensive choice vs. the economy choice before I even knew what was going on.
Jan 9, 2019
The doctor and staff made me feel very comfortable about the procedure that I’m going to receive
Jan 7, 2019
Went to the Camarillo office which was closed when we arrived (on time), so waited with Dr. Dougherty in the parking lot for most of an hour until staff arrived. Lasic procedure on my left eye has not produced clear vision yet. I will return to the area this weekend and make a follow-up appointment at that time.
Jan 3, 2019
I was pleased with the personal services I recived
Dec 29, 2018
from the front desk, technical support and doctors the support was great
Dec 22, 2018
Very courteous, friendly and efficient. All of the staff was very helpful and professional.
Nov 20, 2018
I always feel welcomed snd respected. Dr Vosoghi is friendly and explains clearly.
Nov 17, 2018
Friendly and Professional
Nov 16, 2018
I really like the dr I saw and because of her I will be staying with the practice. She is awesome
Nov 15, 2018
Dr Vosogi is a great Doctor and has a wonderful attitude too. He is my ophthalmologist FOR LIFE!!
Nov 6, 2018
Amazing stuff and Paul is one of the best doctors I ever met
Oct 17, 2018
My experience w/DLV, especially Dr. V, Maria, and Marlon has always been the best. Dr. V genuinely cares about the whole person. As a team, they are professional, respectful, caring - first rate!
Oct 3, 2018
The office staff, the support staff and the Dr. Dougherty were all very attentive, courteous and professional
Oct 3, 2018
Very caring doctor, all your staff are wonderful. Thank you .
Sep 29, 2018
Great Staff, starting from the receptionists and going forward to the staff
Sep 27, 2018
The staff was very courteous and professional. The staff and doctor were very thorough with explanations and ready to answer any questions that I had.
Sep 19, 2018
Very professional staff. Doctors really care about you and your vision. Was seen on time.
Aug 11, 2018
Always friendly, courteous and knowledgeable.
Aug 6, 2018
excellent staff and doctors, on time, courteous and very polite.
Aug 4, 2018
Professional office staff and the doctor explained all procedures in detail.
Jul 18, 2018
Your nurse Pam is truly special! She made me feel very comfortable when I was having a little problem with a past surgery.
Jul 13, 2018
As newcomers to Camarillo (Fall 2017), I checked out local advertisements (and phone book) for ophthalmologists and an all around eye-care practice. One of three offices referred me to Dougherty. Subsequent to additional research, I scheduled an appointment with Dr. 'V'. He is an excellent physician - thorough, efficient, and respectful. Now - I've met alotta these guys over my 72 years - Dr. 'V's tops. Additionally, support staff is on the ball as well - courteous, attentive, intelligent and caring. Highly recommend Dougherty!
Jul 12, 2018
I have already ready referred various friends and family members.
Jul 12, 2018
From the moment I first called for information, I heard the care, respect and professionalism of the office. Once I met my doctor I realized I was in the perfect place for my care. Very excited to continue!
Jun 5, 2018
Great professional staff that will help you find the answers to any question you may have. The doctors are patient and will take the time to explain the treatment so you understand what is expected of you.
May 31, 2018
Excellent, professional client service.
May 22, 2018
While I was waiting to be taken in, I observed Sarah approach an elderly woman and invite her to come with her to a preparation room The woman was quite unpleasant and cantankerous. Sarah was kind and so compassionate with her, patiently waiting as the woman calmed down and finally followed Sarah back to a room. She was perfection plus!
May 12, 2018
AS ALWAYS GREAT PERSONNEL AND SERVICE
May 11, 2018
everyone is so kind and helpful!!
May 8, 2018
Treatment was great. Thanks so much. However, I wish I did not sit in the waiting room for an hour. Also, I do not understand why your PA's put eye drops in patients sitting in the lobby. Isn't this a health issue?
May 8, 2018
Your personal are very courteous and attentive.
May 4, 2018
Everyone there is so friendly and thorough. I was nervous going into the consultation but let extremely excited and confident that will be done correctly. I have already referred friends to get a consult.
Apr 25, 2018
Thanks to you I can see clearly now!
Apr 24, 2018
Everyone was great. There are enough staff that even if they are not working with you, they all recognize the fact that you are there.
Apr 24, 2018
My visit was awesome. All personnel were courtesy, friendly and very nice. I felt very at ease. Also they provided fresh fruit and water!! The doctor made me feel comfortable at having this procedure done.
Apr 21, 2018
My visit went very smoothly, everyone was extremely pleasant and helpful.
Apr 16, 2018
Dr. Lee discovered a somewhat serious eye condition which was misdiagnosed by my optometrist. He immediately referred me to a retina specialist who confirmed Dr. Lee's diagnoses. I am grateful for his skill as a doctor and the excellent care he, and Dr. Doughtery provided.
Apr 11, 2018
Good service in all your needs
Apr 4, 2018
The entire staff and the doctors have done an outstanding job of taking care of me.
Apr 4, 2018
I had a positive experience from the beginning of my visit until the end. The receptionist were courteous and caring Doctor Dougherty was extremely knowledgeable and reassuring. All aspects of my visit were handled in a timely manner.
Apr 4, 2018
Great experience, everyone extremely professional
Mar 27, 2018
The testing was thorough and the staff very helpful. I especially want to comment on Lucine (sp?) she is an Optometry student who worked with me. She was great! She explained what she was doing and demonstrated a very caring attitude. She is going to do very well in her chosen profession!.
Mar 22, 2018
Very professional and all questions answered fully.
Mar 20, 2018
The service's provided by your company was, by far the best and most comprehensive I've had, to date. Your staff was courteous and very professional. Thanks to all.
Mar 17, 2018
ALWAYS EXCELLENT SERVICE FROM STAFF & DR . VOSOGHI
Mar 9, 2018
Service was quick and very efficient. I did not have to wait very long and the testing was thorough. Also the snack and coffee in the waiting area was very welcome. The front office was very helpful arranging the follow on appointment getting one the very next day.
Feb 28, 2018
Staff is very professional, informative and friendly. Doctors take the time to explain results.
Feb 27, 2018
The staff were very friendly and professional. Dr. Daugherty and Dr Lee were both completely professional and informative in there field. I would recommend them highly.
Feb 27, 2018
Every one was very helpful and professional.
Feb 14, 2018
Everyone was very friendly. The wait was very short. Clean facility.
Feb 14, 2018
I have had a few procedures with Dr Dougherty and I wouldn’t trust my eyes to anyone but him.
Feb 13, 2018
Very professional.... Very thorough.... Very kind personal....
Jan 23, 2018
Very professional and knowledgeable. Dr answers all your questions and does not rush you. Appointments are seen on time, but their waiting room is very comfortable.
Jan 18, 2018
The Camarillo staff was friendly and made me feel comfortable and cared for. If you are considering LASIK, I would recommend DLV Vision for the procedure.
Jan 17, 2018
All staff very friendly, nice office atmosphere. Fast but meaningful appointment.
Jan 16, 2018
There are 3 words that fittingly describe your service and the people who make it so -- Friendly, Knowledgeable and Professional !
Jan 12, 2018
When I made my appointment I spoke to a young man and told him why I needed to see the doctor. I had three specific issues. He was the one who called me back and did my eye exam. I re-iterated again why I was there and the few things I needed to discuss. However, when the OD came in he said only one thing had been written in the chart and I was wondering why when I specifically wanted to discuss a few other things with him. Also, I have never had my eyes tested by a technician. It is usually done by the optometrist. So, with that being said, I do not think I will return. It was overall a rushed unsatisfying experience. I feel I was not heard.
Dec 26, 2017
The staff is polite but does not understand the benefits and co-pays.
Dec 20, 2017
Dr. Le was impressive. Your entire staff was very well informed and cordial.
Dec 19, 2017
Very competent and knowledgeable staff. Friendly and willing to answer questions.
Dec 15, 2017
I found everyone pleasant and very professional.
Dec 12, 2017
The facility is very nice and the staff is very professional and considerate,
Dec 8, 2017
The Glaucoma specialist was alarmed when he looked into my right eye and and requested my previous opthamology records. Excellent doctor. Gave me an RX for drops right away and suggested non generic would be best.I am impressed.
Dec 2, 2017
I have not yet treatment, but I was extremely impressed by the service and care I received at my initial appointment. Everyone was courteous and thorough and appeared to be very knowledgeable. The schedule ran like clockwork. I left feeling I had received excellent care.
Nov 28, 2017
Administrate staff/support highly professional, efficient, courteous, and respectful - full on business-like yet friendly and welcoming! Very positive experience. Dr. Vosoghi is a fine, fine physician. He came highly recommended by two outside Camarillo optometrists. He is thorough, patient, reassuring, mild-mannered, and just a nice guy to know!
Nov 24, 2017
The staff was very patient with my elderly mother. The procedures were explained each step of the way and Dr. Dougherty provided multiple options to remove Mom's cataracts.
Nov 22, 2017
Doctor, Technition and receptionists extremely professional. The facility appeared very clean, neat, up-to-date and organized - plus tastefully decorated.
Nov 11, 2017
I love that you take such good care of my eyes. Dr Vosoghi is great.
Nov 3, 2017
Dr. Visogi is very nice, seems terribly smart and pointed out important things I need to pay attention to. He also explained everything very well.
Oct 27, 2017
Prompt service all questions answered.
Oct 26, 2017
Very nice facility and very professional staffs.
Oct 26, 2017
My files were at the Westlake Village facilities, so I had to wait 30 min for them to be transferred to your Camarillo office.
Oct 26, 2017
The entire staff was very professional and efficient. My visit was a very positive one.
Oct 24, 2017
It turned out I should have had the procedure I need now after my cataract surgery 2 2/5 years ago. But no one told me about this back then.
Oct 22, 2017
I continue to be impressed with the services I receive from DLV. I have now had cataract surgery in both eyes, YAG procedure in both eyes and Lasik in both eyes. The staff has been very professional and warm - to the extreme!
Oct 18, 2017
Staff at all offices are fabulous
Oct 17, 2017
I was very pleased with the entire staff....they were very professional and quick to answer all my questions.
Oct 17, 2017
I came in, you were friendly, my eye issue was reviewed by a very efficient assistant. My doctor came in and confirmed their findings. My issue was explained to me in very simple terms and the doctor and assistant made me feel confident. When leaving I was given another appointment and on my way out I got a cup of coffee and an apple from their snack and coffee table.
Sep 29, 2017
The Camarillo office has great personnel and is very professional.
Sep 27, 2017
Dr’s and staff are very patient, courteous, professional, always will to help, assist in any way. Great Job from everyone!
Sep 26, 2017
Very friendly and Professional Staff and my Dr truly cares about fixing my problem and I have 100% faith in him that he will
Sep 16, 2017
Pleasant front office staff. Clinicians & doctors are professional and proficient while at the same time taking the time to answer all questions & concerns.
Sep 15, 2017
I have total confidence in Drs. Daugherty and Lee who I have been seeing for my eye care for many years. I appreciate that the top of the line technology and service at Daugherty Vision centers.
Sep 14, 2017
All the employees were friendly and helpful.
Sep 13, 2017
Always a pleasure from the reception to the end. So professional and curttious
Sep 12, 2017
I was very impressed with the professionalism and follow through pervasive through the organization. I Recommend Dr. Dorghty and his staff very highly.
Sep 11, 2017
Appt was 1 hr 20 Minutes late. The instructions sent to me by Dougherty said to go to Westlake. My appt was in Camarillo! I live in Ojai
Sep 11, 2017
Everyone that I have spoken to at the Camarillo and the Westlake office, has had exceptional customer service skills, very friendly and willing to answer any and all my questions. My doctor and patient counselor were very clear about the procedure and the cost right up front. (Which I appreciated) This process has been a pleasure.. I look forward to seeing clearly in the future!!
Sep 6, 2017
Offices are very nice with friendly, competent staff. Very clean and professional. I have had cataract removal with lens implant using the laser and drop-less technique by Dr Dougherty that went very smooth, followed by film removal and procedure to eliminate astigmatism. I have very good vision now and able to drive at night with no problem. I especially like the upfront total price that includes everything except prescription medication.
Aug 23, 2017
Everyone was very courteous. I was late for my appointment and didn't have any of my paperwork filled out. They were still very speedy on getting me in.
Aug 22, 2017
All went well until I tried to have the prescription filled at Costco. Prescription expiration date was in error and not able to be filled until corrected. The process took just over an hour..with 4 phone calls to get it accomplished.
Aug 21, 2017
Of course it will all come down to how well I can see after all is said and done. I found the office staff very helpful in solving several issues regarding the insurance coverage. They worked to problem until solved to my satisfaction. I only passed a few documents online. I still prefer an interactive knowledgeable person over cyberspace. You had that covered.
Aug 17, 2017
Dougherty Laser Vision has excellent doctors and staff that respond to your medical needs and answer your questions.
Aug 16, 2017
Great place, Great People!
Aug 16, 2017
I have never been disapp[oint4ed with the services provided by the front desk personnel or any of the specialists I have come in contact with. Very professional and will spend the time required to answer all of your questions.
Aug 11, 2017
Dr Vosogi is a great doctor !
Jul 20, 2017
Dr. Visoghi gave me excellent information. I have every confidence in him.
Jul 20, 2017
From the time I was greeted in the reception area by Ashley to the time I left the office a few hours later, the experience was exceptional. I spent time with Lucy and and Luke before seeing Dr. Le. Both Lucy and Luke were truly terrific and we very detailed about explaining every thing and every test that they were performing. Dr. Le was extremely knowledgeable and further explained my options for PRK surgery. I am very excited to be going to have my procedure done by Dr. Dougherty in August. He performed my Lasik surgery 17 years ago, which lasted over eight years. I would recommend Dr. Dougherty and the entire team at his Camarillo office should you ever be seeking further information regarding eye surgery options. GREAT TEAM!!!
Jul 14, 2017
Very professional, well organized and orchestrated staff from technicians to office staff to doctor. Dr. Vosoghi is the new glaucoma specialist and so far (one visit) I am impressed with his expertise and thorough, thoughtful approach.
Jul 14, 2017
Nice people and they saw me very fast!
Jul 12, 2017
Great care by Dr. Dougherty and staff. especially , Luke, Sarah, Jennifer, Dr.Sarkis, Dr.Garg. and Llyce.
Jun 30, 2017
Dr. Dougherty and his staff are amazing! He is literally one the BEST in his field. Just had cataract surgery in both eyes with incredible results. He is humble about it, but he nailed it because he is soo good at what he does. He and the staff are also very friendly and professional.
Jun 27, 2017
I was so happy from start to finish with my decision to go forward with my surgery! I tell all my friends and family about Dougherty vision and to go get their eyes done! Thank you so much all of you for changing my life. I am so happy!!!!
Jun 14, 2017
Staff was very professional, caring and friendly. Laser treatment with Dr. D was very quick.
Jun 14, 2017
All my recent experiences with your offices have been superior The friendly and helpful attitude of all staff is tremendous and Dr Dougherty's patient, and kind caring attitude are phenomenal couple that with his superior skills as a surgeon make this the only place anyone should consider for vision care an surgery. As a health care provider myself I cannot recommend his clinics any higher
Jun 13, 2017
very attentive staff and carefully monitors your progress before and after your procedure.
Jun 13, 2017
The Tecnis lenses are what I had hoped for - although not 20/20, I can go without glasses for most things except for reading fine print (and my phone at times). The only negatives were that I was left with clouding of the lens, which capsule was cleared up with the YAG laser after 3 months. Worse, however, is the Posterior Vitreous Detachment (PVD), which is unfortunately fairly common with older folks. I am hoping this will get cleared up this week by a retina specialist. Dr. Dougherty, his team, and the surgical center, are simply outstanding.
Apr 3, 2017
Everyone was friendly and helpful from the moment I walked in. The staff were all attentive and worked efficiently. I was impressed with all of the staff's knowledge. I only had to wait about 15 minutes before I was seen for my appointment.
Apr 3, 2017
Friendly and efficient, shows a good reflection of the Doctor.
Mar 27, 2017
when I arrived everyone was pleasant to work with. all the staff was courteous and professional. I was there for about an hour, less than regular doctor's visit.
Mar 22, 2017
I have been pleased with the service at the Camarillo office in particular. I switched to your office years ago after I watched my husband's service.
Mar 20, 2017
It was nice to confirm the appt., and be consulted about the experience afterward.
Mar 19, 2017
Always clean, welcoming, and competent help. I did want to consult Dr. Dougherty about my TetraFlex lens.
Mar 19, 2017
Staff is very friendly and efficient, doctor's seem to be In a hurry, like most doctor are these day. Sales oriented.
Mar 17, 2017
I was very nervous about having to have this surgery but after meeting the staff and Dr Dougherty they put me more at ease! They were very knowledgeable and courteous and caring. I was very satisfied with their vision center.
Mar 17, 2017
Very friendly and personable staff - caring attitude was appreciated!
Mar 16, 2017
Extremely friendly and professional office. Easy to set appointment and very efficient on the day of the visit. Highly recommend.
Mar 3, 2017
Very professional environment. Just be sure you ask how long the appointment will be. My referring Dr told me one hour, the staff didn't tell me when they confirmed, and it was a 3 hour appt.
Feb 28, 2017
I am not exaltly please at the moment because the one eye is not what I assume. but I am working on it with drops for 3 weeks,I didnt like the comment from dr DOUGHERTHY that it cant be perfect, if you pay 3950.00 an eye it should be perfect. time will tel,when I have the other eye done,his staff is wonderful and very helpfull
Feb 24, 2017
Staff were great and the appointment was on time.
Feb 23, 2017
The staff gives you great personal attention.
Feb 21, 2017
It doesn't get any better than Dr. Paul Dougherty
Feb 21, 2017
Thoroughly professional people to whom to entrust your eyes
Feb 21, 2017
Everyone was very friendly but the 2 hours was too much.
Feb 8, 2017
Fantastic staff at every level. An extremely efficient and caring method of service.
Feb 8, 2017
Staff was very professional, polite and very helpful. Amanda went above and beyond to make me feel relax and comfortable. I would definitely recommend friends and family to Dougherty facility. Great Job everyone. Thank you all for make me feel relax and comfortable and at easy.
Feb 8, 2017
Very good and efficient service. Everything was clearly and carefully explained, even the options and why there were options. Mine was between Z-LASIK (all laser LASIK) with a possibility of RLE (inserting a lens) in case there are signs of cataracts. We'll see at the next appt. I'd really like just the LASIK but it was explained to me that if my lens had started to yellow towards cataracts, the RLE would replace the lens, thus preventing cataracts. Only getting one eye done for close vision to avoid readers
Feb 7, 2017
All first class, Love your cookies
Jan 31, 2017
I am very happy with my new eyes. Your people give due consideration to even my dumbest questions, as Dr Dougherty did.
Jan 31, 2017
From the time my husband and I walked in the door of the Dougherty offices to the completion of our time spent we felt no time was wasted. All was very well choreographed. The entire visit was well orchestrated from filling out forms, taking numerous eye exams, consultation with the doctor about the procedure and then completing with a helpful discussion about.finances and routine for the surgery. We were very impressed. ( We also loved the look of the restroom.)
Jan 19, 2017
Everyone was so very pleasant, made me feel welcome. They kept me well informed even after my initial visit which relieved all my anxiety.
Jan 18, 2017
Very professional yet friendly staff. They make you feel very comfortable. Dr. D is obviously knowledgeable in his field and very personable.
Jan 18, 2017
Procedure and process leading up to it went very smooth and professional
Jan 18, 2017
I never realized how truly life changing this surgery would be! Less then 48hrs after having LASIK surgery my vision is 20/20. Today was the first day I haven't had to put contacts in or glasses on to see for as long as I can remember. I've spent my entire life switching between glasses, contact lens, and prescription sunglasses. This routine had become so habitually, I had forgotten how inconvenient it was. The best part has been the reaction from my family, they've associated me with glasses for so long its been an adjustment for them. Dr. Dougherty and his staff made me feel comfortable from the moment I walked into the Camarillo office. He took his time explaining the surgery and recovery process. His staff was polite, empathetic, and genuinely excited for me to have the procedure. The procedure was quick (about 15 minutes) and went extremely smooth. I was able to read the clock on the wall immediately following surgery. Dr. Dougherty personally called me in the evening to check up on how I was doing. He even went as far as to leave his cell phone number encase something were to happen over the weekend. I greatly appreciate how he and his staff went above and beyond to make sure I felt comfortable. Dr. Dougherty is one of the best and most highly decorated LASIK surgeons in the world. I would give this place 10 stars if I could! Thanks so much to Dr. Dougherty and his team for such a fantastic result and experience!
Jan 18, 2017
The exam in your office was thorough. I appreciated how parts of it were handled by different staff each of whom seemed well-trained for their role. It was efficient and professional at the same time
Jan 3, 2017
Very professional staff, comfortable office with coffee and snacks. Very good experience here!
Dec 30, 2016
Very pleasant experience with engaged and friendly staff
Dec 15, 2016
Wow I can't believe how nice this people are . They made me feel so "home" I am from Afghanistan and I am a transgender women I normally expect to be treated like a second class ( I am use to it ) but not only they didn't charge for my test that I need it badly they also were so nice to me to the point that I cried because I was so touched . I was counting to pay few hundred $ and felt really bad because they didn't charge me , alltho I could afford the whatever the cost same time I am so touched by their kindness ... million stars !) thank you so much
Dec 7, 2016
three hours for an exam that the optometrist takes 1/2 hour to do. Too many people confused scheduling be sure to take a book to read as there is a lot of waiting.
Dec 6, 2016
outstanding service was ver pleased on the overall service
Nov 23, 2016
Besides having a very professional support staff, I have found they have made me feel like I was the only patient there. There is very little if no waiting time from my set appointment. The technicians and doctors are fantastic.
Nov 21, 2016
Short wait, very professional. Staff a 10, Doctors 10
Nov 17, 2016
Definitely 5 star service.
Nov 16, 2016
Everyone was very friendly. Had very little questions because most of the questions I had I mind were covered during consultation.
Nov 15, 2016
This was my first visit and I went very well.
Nov 2, 2016
very satisfied with the reception and examination.It was my first visit with this office. I was well received with the office , receptionist, and other assistants. Was well informed with the Dr. in charged.
Oct 29, 2016
Office is gorgeous and so clean. Outstanding interest and care by the female MD. Can't recall her name. but she was gorgeous!!!!
Oct 28, 2016
Very friendly and Professional. Impressed with Dr. Dougherty and his staff.
Sep 30, 2016
Dr. Li and his staff were corteous, patient, and professionals on their field.
Sep 29, 2016
All levels of staff & doctors answered ALL my questions kindly, even though I am sure some of my worries were absurd. Released my fears.
Sep 28, 2016
Great customer service from the moment you walk in, until the moment you leave. Procedures were explained thoroughly including pricing. Doctor Dougherty answered all my questions and concerns. Can't wait for my surgery! Looking forward to seeing better.
Sep 27, 2016
The entire staff was very helpful and displayed positive, caring attitudes.
Jun 16, 2016
Very competent, friendly and professional practice--highly recommend.
Jun 14, 2016
Very competent, friendly and professional practice--highly recommend.
Jun 14, 2016
Very pleased with my first visit.
Jun 7, 2016
One of the most friendly and professional staff that I have had the pleasure working with. Thank you. Anthony Volante
Apr 19, 2016
Great job! Don't need glasses all the time, just for reading. Glad you had the special glasses to see if I could handle one eye for distance and one for close up. I tried them for several minutes and did not like the experience, so I opted for just distance correction. No pain during or after procedure, just a short, mild pressure as described before hand.
Apr 8, 2016
OUTSTANDING PEOPLE WORKING FOR THIS COMPANY. MY DR. AND ALL THE PEOPLE ARE SOO KIND, FRIENDLY AND MAKE YOU FEEL AT EASE RIGHT AWAY. DR. KAPOOR IS OUTSTANDING, CARING AND SOO KIND. GREAT AND EXCELLENT TEAM WORK AT THIS CLINIC AND THANK YOU FOR ALL THE KINDNESS AND FEELING THAT EVERYONE CARES AND I DO BELIEVE THEY DO. DR. KAPOOR IS JUST GREAT. GOD BLESS YOU ALL
Mar 29, 2016
I wish that I had been told they were going to dilate my eyes, because I work as a secretary and I drive myself to work. I wouldn't have been able to make it into work if I had been scheduled.
Mar 24, 2016
I left feeling like my situation was not specific and they just scheduled my appointment for surgery, I'm not even sure I qualify since the machine was down to check my eyes...also seemed very pricey. I spoke to another patient in the waiting room and she paid 5k with the extras and they quoted me 5900 with the extras...we had the same vision too. The whole appointment was a little presumptuous.
Mar 22, 2016
I found Dr. Dougherty to be indifferent to me and my needs. He spent less than one minute and in that minute he didnt smile or seem glad to be servicing me. I came in because of twitcy eyes and also if lasik surgery could be an option for me. I left feeling like no one could help me and less than. I would not go back to see him at all. I did see Dr. Lee and he did spend time with me, smile and seem like he cared and wanted to help. I can only hope that Dr. Dougherty doesnt treat everyone like he did me. I hope Dr. Lee does well in his life
Mar 21, 2016
everyone was so nice and very helpful answered all of my questions and made me feel so welcomed. Thank you all!
Mar 1, 2016
You messed up on not signing the prescription, so didn't get eye drops until 2 days later. This changed my surgical date. But GOOD for me, as the work on the right eye cured my vision, So Now I'm not having the surgery. Thank You
Feb 5, 2016
Dr. Kapoor was so friendly and helped me understand my condition. She took the time to explain my issues and even helped me with aftercare. Everyone in the office was 100% professional and kind.
Feb 4, 2016
I'm not sure I want to continue with surgery with Dougherty. Have had feedback from others who were not happy with the process.
Jan 28, 2016
Dr. Dougherty may have been under the impression that I was there to be evaluated for cataract surgery, though I had explained to the receptionist when making the appointment that I had recently moved to southern California from the Bay Area, and needed an ophthalmologist to monitor my border-line glaucoma and macro degeneration in general. I was treated roughly by the technician who measured the pressure in my eye, and I complained, but he continued hurting me. I saw the doctor for a very short amount of time after telling him that I was not ready for cataract removal. That apparently is his specialty and may be his only interest. The glaucoma and macro degeneration were not even mentioned.
Jan 20, 2016
Great all around experience
Jan 12, 2016
Staff is very friendly and are attentive to all your needs
Jan 10, 2016
My app't was moved up 1 1/2 hrs and then I waited 45 minutes - then additional time in back. The visit took over 2 hrs.
Nov 22, 2015
I highly recommend Dr. Dougherty. He did an amazing Procedure on my Mom's eyes. His STAFF!!!... OMG! My Mom only speaks Spanish and yet the Surgery Team, and the Office Staff, always treated her with such respect and compassion. I am amazed at the way my Mom was treated. Thank you very much Dougherty Team. You are all the best! I will recommend you forever and ever.
Oct 27, 2015
Pleasant, easy experience. Staff very helpful and reassuring. Feel good about upcoming procedure.
Oct 27, 2015
Great upbeat staff, they make one wanting to come back.
Sep 30, 2015
Positive experience from start to finish!
Aug 8, 2015
I went in for a prescription update and it took 2 hours. The Dr. was fine, but the wait was unreasonable.
Jun 17, 2015
The number of calls, texts and email appointment Reminders was a bit excessive.
Feb 16, 2015
As always extremely professional and the staff makes you feel welcome the minute you come through the door.
Jan 21, 2015
Messing with your eyes is scary. Your staff took the fear out of the experience. Pleasant people from beginning to end. Professionals all. I know for sure I chose the right people to take care of this surgery and after care. Dr. Dougherty is state of the art and has a great staff to back him up. Thanks to all. Dennis Phillips
Dec 18, 2014