Layton Lakes Dental
Dr Sneha Subramanian
355 Reviews
Always a great experience there, service and customer service are always great.
Apr 19, 2024
I went to have two crowns replaced. Both the technician and the doctor did an excellent pain-free job. It is nice to have Dr. Subramanian back and having her own offic.
Apr 10, 2024
Best dentist I've ever had! LOVE her work. The staff is great! Highly recommend!
Apr 5, 2024
Good overall. Only complaint was that you took tons of X-rays for 1 tooth to be extracted????
Nov 27, 2019
All went very smmothly when I had a new crown put in. No pain what so ever and I was out in 30 minutes!
Nov 19, 2019
I switched my dental care to JP's family dentistry two years ago due to moving and really enjoyed my experience with them. The whole crew at the office really care about your oral health and want to make sure you have the beautiful smile that you deserve. On top of the service that they should provide and deliver, here are a few things that I think they did exceptional and beyond my expectation. 1) Their automatic appointment reminding system (sent a week and two days prior to apt) via email or text (your choice when registering) makes sure you to never miss an appointment. Even when I have to reschedule, they always work with me to the schedule earliest appt possible. 2) They only recommend the treatment that you need and provides transparent cost breakdown and give you time to consider the treatment. They never pressure sale or force any decision. 3) I also like Dr. JP's style, he is very professional and makes his points super concise and clear. He is also willing to work with me on my concern and budget. I would high recommend J Philipp Family Dentistry to anyone in the neighborhood.
Nov 18, 2019
Our whole family goes to Dr Philipps for all of our dental care. It's always a pleasure to get such great care and service from Dr Philipp and the whole staff as well!
Oct 29, 2019
I have always received the best care @ Dr. Phillipp’s
Oct 26, 2019
My first time here and I was impressed with everyone at the front desk for helping me with getting started as a new patient. The medical staff was friendly and ensured I was comfortable during my Zoom treatment. I am very happy with my results.
Oct 23, 2019
Your staff was misleading when I called in the morning NEVER told me that I had to pay $50, they said that the insurance will cover the whole amount!
Oct 22, 2019
The entire staff was professional, helpful, knowledgeable, and personable. Don't like going to the dentist, but Dr. Philipp's group did a nice job.
Oct 19, 2019
They're very professional and good at making you feel comfortable. I have a few co workers that also visit.
Oct 16, 2019
Not good, Assistant told that i was going to pay $35 for an antibiotic, and i ended paying almost $60 at checkout. next time please be more specific. BAD experience
Oct 1, 2019
Dr Philipp is definitely the painless dentist. I feel very comfortable that he will do the job well and that I will have little or no pain associated with it. The office runs very efficiently and the staff are courteous and professional.
Sep 25, 2019
Always fast and friendly. Fast in the fact that you do not wait in lobby like most Dental offices. Love the staff, enjoy interacting with them.
Sep 20, 2019
Everyone was very efficient with and excellent chair-side manor.
Sep 14, 2019
Friendly and knowledgeable clinic.
Sep 12, 2019
As usual, I had a great visit to this office! Always friendly knowledgeable staff. Look forward to my visits.
Sep 11, 2019
This was my first visit to Dr. Phillip’s office. I was very impressed with the kindness and professionalism of all of the staff. I would definitely recommend this practice to everyone!
Sep 7, 2019
Very positive experience. No wait time, and the doctor and hygienist were thorough and professional
Sep 7, 2019
This dentistry is excellent. Caring and pain free dentistry at its best. The front staff are curtious and very friendly. Highly recommend for all your dental needs.
Sep 1, 2019
Another good experience with Dr. Philipp and staff. I seriously wish all my providers were this great and on-time!
Aug 30, 2019
We have been patients of Dr. Philipp's for two years. The front desk staff is awesome. They work with me to make appointments that work around other appointment we may have. Most recently we have had the pleasure of having Denise for cleanings. In my view, Dr. Phillips is excellent. We have had fillings and crowns and have not had any problems with them. My husband and I recommend this practice.
Aug 24, 2019
I am disappointed at how little you care about the details of a patient. I have had to repeat myself over and over every time you call. A little attention to your clients specific needs would make all the difference in the world.
Aug 21, 2019
I am very fortunate to have found such a wonderful family dentist, from the front office to the friendly professional staff. Dr. Philipp’s takes the time to make sure that you fully understand the care you have been given and the care you need to keep you smile and mouth healthy and beautiful!! I can honestly say I enjoy having my teeth cleaned thanks to Denise , she is a great hygienist !!
Aug 14, 2019
Great service. Denise is absolutely outstanding and really cares about her patients.
Jul 26, 2019
I felt welcome and was treated very well.
Jul 13, 2019
Always great staff and Dr. Phillip is the best!
Jul 10, 2019
Awesome customer service
Jul 10, 2019
It was a holiday week and my crown fell out. They were accommodating to take me in to exam what was going on as their offices were closed for the week.
Jul 3, 2019
Dr. Philipp is a great dentist. If your looking for a dentist Dr. Philipp is reasonable priced and very professional. Give him a try - you'll be glad you did.
Jun 28, 2019
The entire staff of and Dr Philipp were OUTSTANDING throughout my first visit yesterday.
Jun 28, 2019
On my first visit to Dr. Phillip I found him to be stand-off’ish. However, I did not want to rush into judgment. I went ahead and scheduled other appointments for my kids and for me to do four cavities, according to him. I asked and was given the “happy pill” to help me bare the stress. My daughter drove me in that day and was with me the whole time so my assessment of that visit was not just my own drugged perception. As I moan in the chair from the pain of injection, this Doctor simply informs me that there are other patients in the office. His response to my moaning with the subsequent injections is yelling at me to “you have got to stop!” As I write this, I’m still shocked with the tremendous lack of compassion of this Doctor. I understand he does not want to alarm other patients but the least he could do is say some understanding or comforting words. You know standard bed side manners! Tears came down my face not from the physical pain as much as from the meanness of this Doctor. All I could think of is to not piss him off so he does not hurt me as he continues working and drilling my teeth. Needless to say, as soon as I got home, I called and cancelled my kids appointment. I would never come to this office ever again. After my visit, I read the google reviews and discovered several people complaining that he told them that they have cavities but turns out they did not. They also said that they were given a discount if they paid for the cavity work in advance. I felt pressured that way too. After I paid and left, I was thinking how this is the first time in my life that I get so many cavities. I brushed it off since I had already paid. Now I’m wondering, did I or did I not? I have to say the staff were all awesome, professional and so friendly. Too bad they have to work with such an unprofessional Doctor.
Jun 25, 2019
Great dental experience. The caring doctor and staff made me feel comfortable and valued as a patient. I would recommend Dr. Philipp to anyone.
Jun 21, 2019
The tech who cleaned my teeth was awesome. I'm sorry I don't remember her name. The entire visit was just a typical high-pressure sales assault to scare me into believing all my teeth are going to fall out unless I spend $2000+ dollars for all the work that needs to be done. It can be reduced if I spend more money to join their club. Myriad x-rays and photos were taken but they were all behind me, out of my sight, and I was never asked if I wanted to see them. Just further fodder for mistrust. Everyone was nice enough but dentist offices have become stereotypical and most give clients every reason to compare them to used car lots. This office is no different in that regard.
Jun 18, 2019
Everything and everyone that I’ve experienced at J Philipp family dentistry has been exemplary! From the greeting when I walk in, to the goodbyes at the front desk when leaving, and everything in between. The staffs care and professionalism is top shelf..... Thanks to all for being there for me when I’m in need of thorough dental care. I would recommend you to everyone I know! Sincerely, Jim Snyder
Jun 18, 2019
After looking for long time a good dentist and even tried before another place in Phoenix. Finally I found the best dentist, no only in Chandker for me the best and here in Arizona. Yesterday was my very first appointment in Dr.Phillip and the staff was Wonderful with me since my very first call. I was a WONDERFUL FAMILY FEELING. In Dr.Phillip office in the moment the you enter the door you feel the care, and the kindness and also well received it with a BEAUTIFUL SMILE. All the girl are WONDERFUL!! Andrea, Laura, Denise, and also Aleena, it's the best place that I ever been. THANKS AGAIN! Sincerely, Norma Melendez 😁
Jun 15, 2019
Very pleasant experience. Thank you.
Jun 5, 2019
The staff and service at J. Philipp Dentistry are amazing and I would highly recommend to anyone seeking quality dental work.
May 25, 2019
I had no dentist since moving! And just broke my front tooth off! I had to be in Albuquerque NM in two days giving a presentation. I walked in without an appointment! Seven hours later I had a replacement and looked normal! This guy is Great! I am needle phobic and his chair side manners were great along with his staff putting me at ease!
May 18, 2019
Allow me to take this opportunity to express my appreciation to Denise for her expertise, kindness, and patience She is a delight.
May 17, 2019
I was so impressed with the professionalism of the staff that I came in contact with at the dental office, Tessa, Denise, Aleena and of course Dr. Phillip. They were all unbelievably so nice and friendly, that made my first visit like I've known them all along. I'm going to continue going to their dental clinic for all my dental needs.
May 16, 2019
I have been going to Dr. Philipp for some time now and today made me think of all the fun and excitement I get from going to the dentist. Now, how many people look forward to going to the Dentist and yet alone write about it. From the time you arrive the people you deal with greet you with all the kindness, respect and care. Whether it's a dental cleaning, filling, implant or just a routine check up, the people in the back make feel relaxed and that you are getting the best of care. Then there is Dr. Philipp, he is calm and explains everything. I am thankful that Dr. Philipp's office is where my family goes for all there dental needs.
May 14, 2019
Best dental place i have ever been to . Excellent !!!!
Apr 30, 2019
A caring staff and dental service. Great prices as well!
Apr 23, 2019
You guys were great! I really appreciate how you got me right in the same day to get a second opinion. Everyone was in great spirits and had positive attitudes.
Apr 20, 2019
Great facility. Please though inform your patient's of any in-house changes regarding technician prior to appointment, as most of us paying customers have preferences, just like anybody else.
Apr 10, 2019
The people are amazing they tell you how it is and get straight to the point!
Apr 10, 2019
AS usual, I was treated well by everyone.
Apr 5, 2019
Dr. Phillip’s and his staff have done a wonderful job taking care of all my dental needs. They are friendly, supportive, and professional!
Mar 27, 2019
I found you online to be very highly rated. After my first visit, my highest expectations were exceeded on both the competitive pricing, and overall patient care and thoroughness. I’m very happy with the results and look forward to my next visit! Thanks again, Jim Snyder
Mar 13, 2019
I like most people hate going to the dentist. However, I have had a great experience J Philipp Family Dentistry. I was recently in to replace an old crown. It was the best experience I have had so far.
Mar 12, 2019
Staff is always friendly, offers water or coffee and double checks for any information changes to patient records.
Mar 9, 2019
As always, friendly and professional.
Mar 8, 2019
Had a positive experience.
Mar 6, 2019
I was extremely well taken care of by Dr.Phillpp but eve more so by his staff. They were very kind and even gave me a discount on my bill. Can't wait until I go back.
Mar 6, 2019
Very friendly front office staff. Check and remind you of the appointments. Professional space very accommodating. I have been coming to the dentist for 4 plus years and would refer patients regularly. Honest, integrity driven business.
Mar 5, 2019
As always, very satisfied with the care I received. Staff listened to my concerns and gave reassuring explanations as well as treating the issue for which I made the appointment
Feb 22, 2019
Dr Philipp has been great for our entire family of 5. Honest, fair and up front about cost and procedures. The staff that runs the office are extremely friendly, easy going and helpful! It's nice to have a dental clinic that we like and trust.
Jan 25, 2019
Office staff is always very professional
Jan 18, 2019
One of my crowns came off and I had it glued back on until I get back home to Wisconsin. So far it is staying put.
Jan 16, 2019
Staff very friendly and helpful.
Jan 15, 2019
I love the cheerful atmosphere, the professionism and prompt service. The staff at J Phillip Dentistry is very accommodating,, I highly recommend Dr.Phillip's office.
Jan 11, 2019
I was happy with my experience!
Jan 4, 2019
The dental assistants and higeinists are very welcoming and knowledgeable about the procedures and processes that go into healthy teeth and gums. Very please with this office and my care.
Jan 4, 2019
The personnel are awesome from the front desk to the treatment room. I never have enjoyed dental procedures, but I enjoy the dentist and his staff!!
Dec 22, 2018
Dr. Phillip and staff are kind, gentle and genuinely care for their patients.
Dec 14, 2018
I’m so thankful for Dr. Phillips and his amazing Team. Everyone is so friendly and I feel like I’m in such good hands. My teeth always look and feel amazing!
Dec 14, 2018
This office and all of the staff are the best I have ever found. Empathetic, warm, professional, and courteous. Truly like family. And pricing is very good, with the many options fully explained. They earn every penny. I recommend Dr. Phillips, Jul, Alena, and the entire office unconditionally. I have had a lot of dental work done over the years. These people has proven to be a blessing, especially when I came to them in pain and quite lost as to what to do. They are trusted. I suggest you do the same!
Nov 30, 2018
The staff are very warm, welcoming, and accommodating. I voiced slight concern regarding cleaning around a permanent retainer due to bad experiences at a different office, and the amazing woman who cleaned my teeth not only was very gentle and thorough around my retainer, but also showed me how to clean the retainer better at home so that I would not have as much build up. Dr. Philipp is very efficient, and was more than willing to answer all of my questions. Had I known this office was so fantastic, I would have come sooner and not been so worried! Thank you, all! To any apprehensive folks out there: This office is fantastic. You won't find a better place to go! I recommended this office to two friends within 10 minutes of my first appointment ending.
Nov 26, 2018
Great website, easy to use and understand.
Nov 13, 2018
I am pleased with my new molar crown. I am grateful for the extra expense and time it took for you to make a new one that is perfect. Thank you so much!
Nov 2, 2018
The staff and doctor are very knowledgeable and personable! Excellent results and customer service ! I would highly recommend going to see Dr. Philipp and his wonderful staff !
Oct 25, 2018
All of the staff are very competent and friendly. I enjoy talking to all the staff
Oct 17, 2018
Office staff is very professional and very polite
Oct 16, 2018
I was offered excellent service and couldn't be happier. Thank you!!
Sep 29, 2018
Its nice to know I can go to a dependable and professional dentist office in my own neighborhood.
Sep 8, 2018
Always a pleasure on each visit. Dr Philipps and the staff are always amazing, friendly and informative!
Sep 8, 2018
Love the entire team, feels very comfortable there
Aug 31, 2018
Everyone in the office was friendly and professional. I had my teeth cleaned and then was prepped for a crown. I felt that the crown prep was extraordinarily long. The main thing however; is that it's done properly.....which it was.
Aug 29, 2018
Dr. Phillips office is a very friendly environment and the staff is fantastic. The doctor is very friendly and has a passion for what he does. I would highly recommend anyone to go here for dental work !! Thank you for keeping my smile healthy !
Aug 21, 2018
People are very professional however work needs attention. Recently a temporary was placed on my right bottom eyetooth and it is coming off for the second time. Also a bridge was separated and sharp edges remain. I have been in constant pain.
Aug 21, 2018
All of the staff is very professional and friendly.
Aug 8, 2018
It's been a tough last 2 visits as my bridgework was not correct past two visits. I have to adjust my work travel schedule to get back in the office and find out the bridge didn't fit right, I can see once but now I have to come back a 3rd time and don't feel good about it. Also I am being charged a balance that I thought it was paid by insurance company as it was noted on my statement I wasn't going to be billed anymore as the provider wasn't going to charge me the difference. I was told the insurance company only paid what I was allowed on the plan. I feel since I have to come back a third time that should offset any small balance I owe, I don't charge the dentist for my time having to come back 3 times to get it right.
Aug 5, 2018
Denise did a great job on my teeth cleaning, and i was pleased that you were able to fix my old filling yesterday without having to schedule another appointment in the future.
Aug 4, 2018
Friendly staff and comfortable office.
Aug 3, 2018
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Aug 1, 2018
Very good, 4 star. A review is a good way to let us explain our experiences; hopefully it will be a help to J.P.F.D..
Aug 1, 2018
I appreciate trying to work my appointment into my available time. Dr Philipp is apparently good at his profession because I have don't really have problems with the work done. I have also found all personnel to be very pleasant.
Jul 31, 2018
Office staff is always pleasant it's always a great experience
Jul 13, 2018
As always the staff members were friendly, professional and reassuring during my visit.
Jul 10, 2018
Everyone is so friendly and accommodating. Dr. Phillips does awesome work and his dental staff are top notch! They take my fear of the dentist and throw it out the door😃
Jun 15, 2018
Everyone was very nice, I appreciate the Sr spending time explaining the procedure we are going to follow.
Jun 12, 2018
Great dentist, great staff!!!!
Jun 12, 2018
Everything went great. There was a little wait to get in; but the cleaning was fast and efficient. Everyone is so nice in this office.....it makes going to the dentist a pleasurable experience.
Jun 2, 2018
Denise did an awesome job as always!!!!
May 26, 2018
The Perfect Dentist & you will be able to tell the difference from the minute you walk in the door as the staff greets you with a cold bottle of water until you sit in the massage chair while getting your exam and cleaning.
May 22, 2018
I just moved across town and selected Dr. Philipp and his staff for my dental care. From my previous provider, I knew there was an issue yet to address, but I was surprised to learn there were other issues as well to which my previous team never informed me. The way Dr. Philipp and his staff explained everything to me and identified all my options (and their pros/cons as well as any possible consequences), I knew I had stumbled onto the right team for me. Extremely knowledgable, compassionate, and professional beyond compare, the team provided me with outstanding communication (before, during and after my first appointment) and gave me the information I needed to make the best decision for me. I'm generally a skeptical person and want to research everything before making my decisions, and this group of professionals recognized that and built trust with me immediately. I look forward to receiving my dental care from this exceptional team!
May 19, 2018
Great service & professionalism.
May 18, 2018
Very pleased with my initial visit. With my schedule, being seen promptly is critical and I was taken exactly at my scheduled time.
May 16, 2018
Not happy with the temporary crown put in yesterday which continuously falls out. I have appointment today to fix it
May 15, 2018
Everyone in this office is friendly and seems genuinely happy to be there.
May 10, 2018
Just a brief wait. Friendly, courteous service.
May 9, 2018
I am fortunate to have Dr. Philipp as my dentist. He is top notch and very caring.
May 8, 2018
Dr. P is amazing. His staff is amazing.The whole experience is amazing. Highly recommend!!!
May 7, 2018
After moving to Gilbert I needed to find a new dentist, there are many choices, so I was prepared to commit to one appointment, and assumed that I would "be shopping" for another place thereafter. But I got lucky! My first choice has turned out to be the best! And I would never need to go anywhere else. J. Philipp Family Dentistry exceeded my high expectations! The entire staff is so friendly and genuine. And even their prices for additional services (fillings, whitening, etc.) were shockingly affordable! I'm so happy to be a new and now loyal client of this practice!!
Mar 30, 2018
The front staff is very friendly, accommodating & knowledgeable. The office was nice & clean. Dr. Philips & his hygienists are also very friendly, knowledgeable and patient. The massage chairs are brilliant! Thank
Mar 19, 2018
Dr. Philipp is great! Through, kind, good technical competence. I trust him and highly recommend him!
Mar 17, 2018
I had some extensive work done (2 crowns and 2 fillings). I can’t say enough about Dr. Philipp and his staff. Professional, comforting, funny. I was so relaxed during the procedure. And the outcome was outstanding. They said I might be a little sore. Might need to take some Tylenol. I had no pain, no soreness and no discomfort. Kudos to Dr. Philipp and his staff.
Mar 6, 2018
Great Dentist and staff. I now live in Texas but I arrange my travel so I can visit Dr Philipp for my dental care.
Feb 28, 2018
Everyone who works in Dr. Philip's dental office is friendly and professional. I enjoy chatting with them and know that all of my questions and concerns will be fully addressed. Thank you!
Feb 20, 2018
Friendly staff and great dentist. Office has nicely decorated waiting area and equipment.
Feb 4, 2018
They were very thorough and helpful!
Jan 26, 2018
LaTasha did an EXCELLENT job! LaTasha is gentle and did a thorough cleaning.
Jan 19, 2018
J. Philipp Family Dentistry is a team of incredible people who are dedicated to helping and guiding you along your dental goals. I had found them online through a google search and picked their office because of a promotion they were offering and the proximity to my house. I believe it was for a 20$ exam and cleaning or something like that. Anyways, I'm truly blown away at how friendly everybody is and their willingness to work with you. They offered me a discount for paying ahead of time, not to mention their rates for crowns and fillings are very reasonable. Dr. Philipp IS a Packers fan but other than that sad fact, I would recommend this dentistry to anyone!;)
Jan 10, 2018
I really appreciated the fact that the staff was able to accommodate my child during my filling repair. They talked to him, got him a few crayons with paper to color on, a cookie and let him sit in the room where I had my filling fixed. I was really in a situation with no options but to take my child with me to the dentist and again I was thankful for the staff's and the doctor's hospitality.
Jan 8, 2018
This dental practice rocks. They are very thorough, do a great job, friendly, honest , and care about each patient's health. Love this place.
Dec 5, 2017
I visited Dr. Phillip on a emergency basis. He gave me a through review of my teeth. Everything was clear what I needed and the costs. He was nice, (and young looking) his staff professional too.
Dec 5, 2017
Always a friendly staff and relaxing atmosphere.
Nov 29, 2017
The people are the best at their job
Nov 21, 2017
I am always greeted at the door and ask if I want anything like water. Great front reception group! Doctor Philipp is always great and asks when done if there are any questions. Really liked Jewel, his assistant.
Nov 18, 2017
I love your office staff, and their professionalism. I signed up for the $ 89 discounts, but the flyer does not have any example prices like other dentists programs. The bottom says xrays, floride etc. are included but when I asked to have the floride done, it was $ 29 ?? The hygenist was very nice, but you should update your $ 89 program and let let people know what they will save so you would sell a lot more programs. When I asked what the costs are, they could only say it was 25% off, and cleaning was $ 59. I felt like I was at Willy Wonka's with all the candy, and appreciate your helping our military. Thanks, Rich Vehring
Nov 10, 2017
Y'all are the best! I don't hate going to the dentist anymore.
Nov 7, 2017
Denise is an outstanding dental assistant . She is highly skilled and puts me at ease, right from the start. I am, of course always in good hands with Dr. Phillip.
Oct 28, 2017
Very Friendly and welcoming staff. Dr. Phillip is easy to talk to and answers questions so you can fully understand whats happening.
Oct 20, 2017
I came in to get a 2nd opinion and have decided to stay with Dr. Philipp. The Hygienist (Natasha) was so informative and was able to answer all of my questions concerning my periodontal condition. I didn't feel as if they were trying to sell me on their services; but instead were truly interested in my dental health.
Oct 17, 2017
Love the doctor and love the staff!!
Sep 19, 2017
I really felt very comfortable from the time I walked into the front office throughout my visit. The dental hygienist and Dr. Philipp were very informative as to my needs. The hygienist carried on a conversation that made me forget she was actually working on my teeth.
Sep 17, 2017
I waited in the lobby for about 20 minutes past my appointment time. My time is very valuable to me.
Sep 13, 2017
Excellent services and very kind and understanding. I would definitely recommend him to anyone I know.
Sep 7, 2017
Great visit! Professional and friendly staff that went above and beyond to make sure I was satisfied with treatment! Always a great experience!
Aug 29, 2017
Great dental experience! Knowledgeable doctor and staff. Would highly recommend Dr. Philipp!
Aug 29, 2017
Dr. Philip and staff are the friendliest, nicest, most helpful people in the industry. With the latest in technology and a very knowledgeable and experienced dentist, I'm never scared anymore. I recommend them to every one I know!
Aug 22, 2017
Great atmosphere! Aloha Thursday....so fun. Friendly and compassionate staff. FAV Hygienist Denise. Just so caring and easy to work with. Hope to have more apps's with Denise in the future.
Aug 18, 2017
As I'm new here from Seattle, I needed to find a new dentist. After seeing friendly commercial on TV decided to try Dr. J Phillips. Entire staff was courteous professional and answered all of my questions. The office was clean, comfortable and I left with a good sense of my dental awareness. I also like the options they offer for cosmetic and whitening.
Aug 8, 2017
I was so impressed with Dr Phillips and Staff yesterday . I called in at 7:30 am and so pleasantly surprised that they were in office and answering ! WOW . I had woken up with painful infection . I reside in Chandler and had to be to my office in Casa Grande by 10:00 am . No problem . Took me in at 8:00 am . Exam and then the medicine I required they had right there ! No pharmacy. Got to work early !!
Jul 29, 2017
Dr Philipp and Denise were FANTASTIC!!!!!!!!!! Thanks for taking care of my issues so quickly.Doing much better today!
Jul 26, 2017
I am always pleased with the friendliness and quality of each staff member at J. Philipp Dentistry. The front desk staff is excellent. Latasha was very careful, thorough, professional and friendly in my initial teeth-cleaning experience yesterday. Of course, Dr. Philipp is an expert in dentistry, and all have created a unified environment for new patients.
Jul 18, 2017
Always a pleasant experience. Everyone is very friendly and attentive.
Jul 15, 2017
Great Service and streamline process
Jun 27, 2017
My experience with Dr. Phillipp and his team was exceptional. I am extremely satisfied with the professionalism and friendlin of the staff and the level of excellence present in the work performed.
Jun 20, 2017
Wow, this place is great. Friendly , funny , nice, knowledgable about sums it up , but then again they don't try to sell you stuff that you don't need ---- how refreshing in a Dentist ! Thanks for taking care of us.
Jun 2, 2017
Dr. Philipp & staff provide professional & friendly services!! great atmosphere!! Thanks to you all!
May 29, 2017
Denise does truly a great work but more important listens to what service I want!!!
May 23, 2017
I'm 70 Years old and it seems every time I come in some thing major happens. I'm on a fixed income and so something has to give. I recommend your practice often and will reconsider future recommendations. I am a Veteran and could possibly go to the VA. I have been chosen a different approach and would like a break. Did you serve?
May 17, 2017
Everything was perfect, right down to the x-rays taken. I hate that part but the girls did a great job. Thank you all in the office and especially Denise for cleaning my teeth. Thank you also to Dr. Justin for the great checkup.
May 17, 2017
Great as always! Complete, compassionate, professional and very comfortable. Thank you all for being there.
May 16, 2017
Dr. J. Philipp and his office staff and dental assistants are always professional, pleasant, and on time. I would highly recommend this well-staffed office. Sharon usens
May 5, 2017
The staff was great and very friendly and knowledgeable. Dr Philip was very honest with me. My whole family goes to Dr Philip.
Apr 21, 2017
Staff was friendly and welcoming.
Apr 2, 2017
I'm always anxious at the dentist. Dr. Philip and his staff always calm me down with their friendly conversations and patience. Thank you for being so nice and friendly.
Apr 1, 2017
I had a 3 pm appointment and they called me at 2:30 the day of my appointment telling me they were delayed by 30 mins. I took off work early scheduled my appointment 30 days in advance and I was so disappointed.
Mar 31, 2017
Was treated courteously and efficiently. A peasant experience.
Mar 29, 2017
The dental assistants were very pleasant and helpful. Dr. Philipp seemed knowledgeable and explained my condition and treatment options in a manner that was very easy to understand. I am a new patient and I heard of Dr. Philipp through an advertisment that I received in the mail. When I called for an appointment I explained that I wanted ti get a 2nd opinion on my dental treatment and that the ad I received stated that for new patients a 2nd opiniin would be free of charge. The receptionist confirmed that the visit would be free so I made the appointment. Subsequently, my insurance was billed therefore my visit was not free. It was pointed out to me the fine print in the ad said insurance may be billed if appropriate. To me the advertisement was very misleading if not false and I was also mislead during the appointment process. As a result the process has left me disapponted. I will not be returning to Dr. Philipp in the future for any type of treatment and will also let anyone I know seeking a dental reference my disappointment.
Mar 27, 2017
The replacement slider that I received on Friday fits perfectly and is comfortable to wear. Thank you for offering a free replacement for the temporary tooth. I appreciate the brief and prompt appointments. All employees are friendly and helpful.
Mar 26, 2017
The office was beautifully decorated and the staff was very professional and friendly. The girls at the front desk even went above and beyond to help me out with my insurance. We did experience an issue at our appointment and weren't able to get the procedures done that we needed to. We were told one thing over the phone but it turns out that was not the case once we got to the office. I would still highly recommend this office despite that issue.
Mar 22, 2017
In for cleaning - excellent service.
Mar 15, 2017
I appreciate the well organized, courteous, and prompt service. Thank you fir sending reminders, and especially for being able to re-schedule my appointment at short notice.
Mar 15, 2017
It was a very pleasant meeting with Dr.Philipp and his staff. Everyone was really nice. Thank you all.
Mar 14, 2017
The dental assistant service work was a little bit hard, very uncomfortable service, rudeness and painful
Mar 14, 2017
Best dentist in town. Great service competitive prices. I will recommend him to everyone
Mar 11, 2017
Staff is helpful and concerning.... Dr Philipp is exceptional and knowledgeable. Thank you
Mar 3, 2017
It was a pleasure to walk into such a stylish and friendly office. The technical equipment and furnishings are state-of-the-art. Dr. Philipp was open, thorough, and frank in his assessments of necessary treatments. The annual membership fee makes all other fees comparable to "bargain" dentistry programs. I highly recommend checking out this one-physician practice.
Feb 15, 2017
I was pleased with the service and all the explanations, and everyone was very polite. A good experience.
Feb 11, 2017
I enjoyed my visit. Everyone was very friendly & professional. I will recommend to my family & friends.
Jan 25, 2017
Staff is super nice & gentle. They give you options and good information.
Jan 20, 2017
Great staff and awesome service...
Jan 13, 2017
Pure awesomeness!! Never had it so good.
Jan 10, 2017
Dr. J and his staff are always friendly courteous and knowledgeable. I highly recommend this practice.
Jan 8, 2017
excellent service and friendly staff
Jan 3, 2017
DR.PHILIPP, AFTER MY 9 CAVITIES WERE COMPLETED ON 12/12/16, I COULDN'T EAT VERY MUCH UNTIL 12/16/16 BECAUSE MY LOWER LIP HURT SO MUCH WHEN I TRIED TO EAT. THE LOWER LIP SKIN PEELED OFF AND I CLEANED IT WITH LISTERENE SEVERAL TIMES A DAY. THEN AFTER CLEANING THE DRY LIP SKIN WITH Q-TIP SOAKED IN LISTERENE, I APPLIED MENTHOLATUM SEVERAL TIMES A DAY. EVERY TIME THE FOOD TOUCHED THE LIP I WAS IN PAIN. IT TOOK A LONG TIME FOR THE NUMBNESS, ESPECIALLY LOWER LIP AREA, TO BE NORMAL. BUT THEN THE PAIN PERSISTED WHEN FOOD TOUCHED THE LIP. THIS WAS THE FIRST TIME I HAD PAINFUL, LIP PEELING EXPERIENCE, TRYING TO EAT. THANK- GOODNESS, I CAN EAT NOW, WITH JUST A SLIGHT DISCOMFORT.
Dec 18, 2016
I've been going here for years and this is the best dentist ever! Wonderful friendly staff too!
Dec 15, 2016
I was pretty disappointed. There was a temp fitting me for a temporary cap for the crown i needed. It was Friday 12/09/16 The cap fell off that evening while eating soup and crackers and tortellini of course the office was closed I called the answering service and after 4 hours got a call from your office while the answering service said the dentist in call would call me in 30 minutes to get me in to repair it, I had to go thru the while weekend without the cap which was uncomfortable I was able to get in to your office at 2:00 on Monday
Dec 12, 2016
Everyone was very nice and made you feel comfortable
Dec 7, 2016
Office staff is always pleasant and appointments are always on time
Dec 2, 2016
Absolutely love the staff. The doctor jokes around with you and everything is explained well.
Nov 18, 2016
As always, on time, virtually no waiting. Hygienist was professional and thorough. Made next appt for cleaning, and, made additional appt for filling replacement. Great staff, communications and reviews.
Nov 18, 2016
Nice experience at the dentist!
Nov 7, 2016
Very professional and caring staff. Made me feel comfortable.
Oct 29, 2016
Thanks for all the good care.
Oct 24, 2016
Awesome & very clean office!
Oct 22, 2016
Yesterday I was charged for a periodontal cleaning which was $107. What was done was nothing more than a regular check-up as far as I was concerned. Other cleanings I've had with other dentists were the exact same thing she did yet it cost me almost twice as much. Why?????
Oct 11, 2016
Excellent Service and Pain Management!
Oct 4, 2016
Very pleased with the choice I made to visit this practice. Ideal envirionment and all employees are overly accommodating. Especially like the 47 reminder notices I receive regarding my appt's. Great staff.....but, need bigger water bottles..lol
Sep 28, 2016
Always appreciate the extra care and attention I receive. They make me feel that my care is important to them.
Sep 27, 2016
I always am always in and out of my appointments in a timely manner and greeted by a friendly face.
Sep 23, 2016
I was able to schedule a same day appointment. I was in so much pain but they took great care of me. I was able to get right in . I am very pleased with the great care I received.
Sep 22, 2016
Experienced great service & care. Being new to the area feel blessed to have located this very professional & state of the art facility. Staff is very caring & Dr. Philipp is very honest & straight forward. Decided to do implant vs. bridge, completed yesterday. Easiest process ever, virtually painless. Ever impressed! Thank you all for your great "chair side" manner! �
Sep 17, 2016
Overall very good experience. Clean modern office. Nice people. Nothing pushy.
Sep 1, 2016
I was so excited to get into see if my problem could be fixed an Dr Philipp ..said he could see me an he gave me hope that maybe he could fix it by the lab... The office crew was so helpful an they all made me welcome.... I found my Dr. Yahoo!!!👍🏽
Aug 31, 2016
WE APPRECIATED DR. PHILIPP'S TREATMENT IN TRYING TO HELP STOP TOKIKO'S SENSITIVE TEETH AREA. WE HAVE A TREMENDOUS CONFIDENCE IN DR. PHILIPP, NOT BECAUSE HE THOUGHTFULLY REDUCED HER RECENT CHARGE 50%, BUT HIS PROFESSINALISM IN CARING FOR HIS CLIENTS REALLY IMPRESSED US.I HAVE SPOKEN TO OUR SS CLASS AND ABOUT FIVE WANTED YOUR REFERRAL OFFER AND I GAVE THEM. I TOLD THEM YOU ARE AWARD WINNING AND MEDIA'S FAVORITE DR. FOR PROVIDING VITAL DENTAL INFO, TOO.
Aug 29, 2016
My first time coming in was very informative. I was made aware of options I had financially and the hyginiest was super comforting and kind. I've been back once more since then, and I love the staff!
Aug 19, 2016
Since having become a patient of Dr. Philipp in January, 2016 my experience with all aspects of my visits have been excellent. Professionalism is just off the charts from all members of the staff.
Aug 9, 2016
Since having become a patient of Dr. Philipp in January, 2016 my experience with all aspects of my visits have been excellent. Professionalism is just off the charts from all members of the staff.
Aug 9, 2016
Very impressed by the staff. Made me feel very comfortable.
Aug 2, 2016
first root canal / crown for me..
Aug 1, 2016
Thank you very much for seeing me for my dental emergency. Your office is always friendly, helpful and Dr. Philipp is fantastic!
Jul 23, 2016
I went in for a regular checkup. Everyone was very nice and accommodating. My x-rays showed I had a cavity and I was able to stay a little longer and get that filled! Super easy.
Jul 19, 2016
first root canal / crown for me..
Jul 16, 2016
At J. Phillip Family Dentistry I always receive great care as well as have great conversation with the hygienist while I am waiting. My questions are always answered by Dr. Phillip and things explained thoroughly.
Jun 29, 2016
Dr Phillips had been my dentist for the past 4 years and I will never go anywhere else. It is so nice to find a dentist who not only cares about the healthy of your mouth, teeth, and gums but also cares about taking preventative measures to keep future issues away. I have to say that this is the first time in 7 years that I have been truly happy with my smile and it's all thanks to him and his great staff. Thank you for giving me the confidence to smile again!
Jun 25, 2016
On the day of my appointment it was my birthday, I was greeted with a smiling face and a birthday card. My appointment was at 10:30 and there was no waiting. My dental chair had a sight vibration on my back. As much as I dislike going to the dentist, Dr Philipp and his staff make the experience very enjoyable.
Jun 4, 2016
It was a great experience! Ive never felt so informed or comfortable at the dentist!
May 12, 2016
I will never go to another dentist again!!! This was the best experience I have ever had! Dr. Phillip was meticulous about his work, and was incredibly encouraging about the work that needed to be done. Sarah Garcia spent 1.5 hours going over insurance and payment options until we came up with a plan that would financially work for me! I am beyond pleased with the entire office, and can not wait for my next visit!!!
May 5, 2016
As always, the staff at J Philipp Family Dentistry is polite, professional and friendly. Dr. Philipp is caring, gentle and extremely thorough and meticulous in his work. This dental practice excels in all areas. My entire family have been patients of Dr. Philipps for years and we wouldn't go anywhere else!
Apr 24, 2016
These are some the most pleasant medical people I have ever dealt with! Everything was explained to me throughly and the wait time was so short!
Apr 22, 2016
Friendly and prompt service. Dr. J is amazing. I started with his practice eight years ago when I moved to Chandler. I wouldn't see anyone else. Highly recommend him and his staff! Kathy Peach
Apr 16, 2016
I had too pay $50 bucks for a changed appt! I made my invisiline appt and a cavity appt at the same time. Due too unforseen financial issues, mind you I just spent $3200.00 on invisiline at this office, I couldn't afford the $650.00 dollar cavity bill. So I said I need too reschedule for the cavities but still need too get my 2nd set of invisiline trays. I was told I had too pay for an hour of cancellation! Because they had me down for hour and a half and now I was only gonna be there 30 mins. So I payed the money even though I was there, just not for the whole hour and half they had scheduled me for. Would have been nice too hear, we understand! Things happen, let's reshecule and since your coming in anyways we won't charge you for a missed appt you actually didn't miss, you just had too change. Bad call in my opinion. Great office, just seems like $50 dollars was worth more than continuous business. The dentist is amazing though!!! Only reason I will continue too use him!!!
Apr 12, 2016
Best most comfortable dental work I have ever had. Exceptional Office environment and staff.
Apr 9, 2016
I always believe in the excellent service that is given by Dr. Phillip and his staff.
Apr 5, 2016
I am very pleased with everything, but we are on a fixed income and I can't see how we can go ahead with the treatment, if it was just fillings I would go ahead with that but being it's crowns and a bridge, I guess I'll have to wait. Thanks I was well pleased.
Mar 26, 2016
It seems you find something new that needs to be done every time I come in. I feel that the whole idea is making money, more than the health of my teeth. I was very impressed with the new girl who cleaned my teeth. She was very concerned about the fact that I have a half paralyzed throat and made sure she didn't get too much water in my mouth.
Mar 23, 2016
Excellent & Friendly Service!
Mar 15, 2016
New hygienist Meghan did great. I was just in a rush that morning with appointments with work and the appointment was a little late and then there were some equipment issues.
Mar 9, 2016
Everyone I met was great!
Feb 17, 2016
Everyone was great and the work was totally painless.
Feb 12, 2016
As a child I never had any pleasant dental experiences. So as an adult I kind of avoided it. I had damage on my teeth from my braces being removed and I had ELEVEN cavities. The team was quick and efficient and friendly. They gave me clear instructions on how to communicate while they were working in my mouth and they gave me a follow up call the next day just to see how I was doing. I actually look forward to my follow up in six months and am amazed by how much better my smile looks.
Feb 11, 2016
Great experience! Love the doctor and staff! All of my options were clearly explained and the office visit was over in a breeze.
Feb 10, 2016
THANKS FOR YOUR EXCELLENT SERVICE
Feb 6, 2016
I felt everyone was very professional and knowledgeable about their areas of expertise. Being a snow-bird from South Dakota, I picked Dr Phillips via his website. I was in need of an emergency dentist! I saw from the website that he had received an award in years past, he was a friend of Veteran's and his charges, as far as I could tell, were within line of others. He took time to identify my problem, explain the options to me and gave me some time to discuss with my spouse. He fit me into his work day and I was relieved of my pain within the day. I need to return in a couple of weeks to complete the treatment, but am having no further pain at this point.
Feb 6, 2016
I felt at ease with all the staff. the cleaning was was great as was the doc. I only felt a let down when it came to my finances in order to be able to follow through. Which i will. Also the gal moved away who referred me to you so I have no name - it was around 4 or 5 months ago. would this qualify as a referral? Pls let me know. Okay. Is there a reduced price schedule for people who do Not have any insurance? If not, can you implement it. Thanks.
Feb 3, 2016
the particular Assistant that supported Dr Philipp on my crown prep is inept --extremely slow and tentative on picking off excess material on the build up --took 6 tries to remove the high point on the temp crown --messed up the cement and could not get the crown cusp low --after repeated attempts I asked her to get the Dr. --he had to remove and clean up the crown so it could be installed properly --clanked instruments off my teeth --pricked my lip with the pick --after re-install another timid period of removing excess cement RECOMMENDATION - train her properly or fire her! The hygienist I had was very good and no issues with Philipp
Jan 27, 2016
Excellent appointment as always--I will surely keep coming back for my dental health!
Jan 24, 2016
Had to wait 20 minutes past my appointment time to be seen.
Jan 20, 2016
I had impressions made for my invaslin I have done it before and they never feel great but this time it was so painful! She couldn't get the bottom ones to come out so she really had to yank them I cried from the pain. My lower jaw and teeth ached all day yesterday and my gums were so red and swollen. I also had a blood blister. I was and still am upset about this. I don't want to do it again.
Jan 16, 2016
I have yet to be in the chair at the appointed time! I have set in the Dr. Chair for 90 minutes without anyone explaining why no one was working on my teeth. They have no concern for the people who arrive on time and continue to attend to people who arrive late. Whom ever is in charge is not!!!!!
Jan 15, 2016
Jessica is great. I love having her work on me!
Jan 12, 2016
Denise was awesome. I have also seen Jessica who is also awesome. They are very good at making me feel comfortable.
Jan 11, 2016
My visit as a new patient was very professional and pleasing. Have no doubt I'm in good hands and will be pleased with the ultimate outcome of all necessary treatment(s) needed. Thank you for your care and support.
Jan 5, 2016
The service was excellent, please do not get me wrong. I just have the feeling that Dr. Phillip used a large bur to dig a big space and quickly finish the job which, by the time of the replacement of the filling or if it cracks (those things do not last forever) will leave less tooth to work with. He did also reduced one of the crests of my back molars without letting me know, I mean I already knew it had to be done from my previos dentist but always refused to, I would have accepted for sure if advised in advance. Thanks and happy Holidays.
Dec 25, 2015
Answered all of my questions. Laid out a plan for care that made sense. And were direct with me about what I need to do to better care for my teeth.
Dec 18, 2015
Keep fighting insurance to support fixing broken front teeth.
Dec 18, 2015
I feel as if my concerns are not addressed by Dr Phillips. When I complained about my continued loss of teeth, no matter how good I take care of them, his comment was " you are the kind of people that keep us dentists in business". Not very helpful or reassuring. My front bridge installed the earlier part of this year is still uncomfortable and not in the center of my mouth. The five tooth bridge he just placed is uncomfortable and I can't eat on it yet.
Dec 17, 2015
Jessica did some deep cleaning previously and this appointment was a follow-up. She was very friendly, patient and helpful.
Dec 8, 2015
Very professional staff, great team..
Dec 2, 2015
I did not experience any pain during this visit. A gap in my upper left back molar was repaired and there is no longer a gap. The crowns on both left and right lower molars appear to working ok. Only sensitivity to cold on upper left molar. Dentist appears to do quality work with technological advanced equipment. Assistant is pleasant and attuned to detail. Staff at the front desk are all working diligently and non-stop. This is a hardworking productive team over-all.
Nov 30, 2015
I met Denise and she was very nice and very professional .
Nov 19, 2015
Hygienist was thorough and professional. Dentist also thorough and kind.
Nov 14, 2015
The wait time seemed a little excessive
Nov 5, 2015
The young lady that did my cleaning was really great and understanding. The doctor on the other hand was a little snarky.
Nov 4, 2015
my hygienist..Sarah, Bailey, Caitlin....the whole staff were so polite and friendly and explained everything well to me....
Nov 4, 2015
Bailey, Caitlin, Sarah, Denise, well everyone!
Nov 4, 2015
The dentist did not numb me properly. Even after a double dose of the numbing agent, I felt everything. No one explained the effects of lidocaine, which I've never been given before. My previous dentist used novacaine. I had a severe reaction to the lidocaine and the assistant tried to tell me it was normal and that I was fine. I was left to sit in the chair for an hour while shaking violently and having my eye go numb. The dentist actually sounded irritated when I told him I wasn't numb and after nearly jumping out of the chair in pain from the initial drilling. I now have a gash in my gums from where the clamp went on my tooth for the filling because he shoved it into my gums so far, which of course I also felt. No one checked in with me along the way to make sure I was doing ok. I almost laughed in the assistant's face when, as I was leaving she handed me a referral card. I would never in a million years refer anyone to this practice. The front desk also charged me wrong.
Nov 4, 2015
Dr. Philipp and his staff will treat you just like family. They really care about you as a person and as a patient. You will not find a finer dentist and staff in the valley!!
Nov 3, 2015
I had an emergency situation and picked Dr. Philipp's office from a flyer that came to my house. After watching his video in the waiting room and being helped by all his office staff I knew it was the right place for me. Everyone is GREAT!!!
Oct 23, 2015
Everyone and everything was exceptional. A trip to the dentist is not normally on the top of anyone's Top 10 To Do Lists. Your personnel made this excursion pleasant. Thank you all!
Oct 23, 2015
Our first visit was awesome everyone was soooooo nice:)
Oct 21, 2015
Dr. Phillip and his team are always so great! I moved from Chandler to Phoenix and refuse to change my dentist. I drive about 45 min to get to him and it's certainly worth it!
Oct 20, 2015
Dental Assistant was excellent. Explained the complete process that was going to take place and made the visit more pleasurable. Thank you.
Oct 19, 2015
You are all fantastic! Thank you!!!
Oct 17, 2015
My hygienist was new to me but very friendly and knowledgable. I would definitely like to see he again.
Oct 17, 2015
It was a good experience! Thanks
Oct 15, 2015
I understand the questions that I had to answer prior to check in but I think there is a more efficient way to accomplish this. When I donate blood they now let me answer the questions on the computer. This would fee up your receptionist to check in other patients. I do realize there are those that don't mind this but I suggesting this since I am all for efficiency. Thanks for asking.
Oct 10, 2015
Linda was great! So was Kaitlin at the front desk.
Oct 9, 2015
Every thing went well until I was told that I would need a root canal!!!
Oct 7, 2015
You do a great job with appointment remindets however it would be nice to include the status of ones insurance and financial obligations prior to the visit especially for established patients. Getting a bill for a cleaning that I thought was covered was not pleasant. I could have put the appointment out a few months and used the money for a much more expensive upcoming dental procedure.
Sep 29, 2015
Very expensive, I paid $400.00 for two brackets for my daughter and had to paid other $190.00 for a bracket repair. I though the first paid was covering any repair during the treatment time. doctors said he would take away the brackets on November. I wish not to have any other repair. Definitely thinking seriously on change my Dentist after this service and once I finish with the annual cleanings appointments for me and my daughter
Sep 24, 2015
Everyone was great, I liked how justin has made his practice very new and modern from the decor in the waiting area to the iPhone app scanner feature to the forms done online. He is a young dentist that really knows how to draw in patients by keeping up with technology and trends. He was great very matter of fact and stayed open an hour or two after closing on a Friday to accommodate our emergency visit. So thankful!
Sep 19, 2015
Everything is great. I wouldn't want to change anything.
Sep 15, 2015
Average appointment. My family just moved here, so compared to my previous dentist my experience was not anything that would make me wanting to come back. However, I suppose if you're used to sub-par dentistry then this place is for you.
Sep 13, 2015
I really appreciated That the good Dr. Listened to my concerns. Everyone does a great job of making us feel welcomed & well taken care of. Thank you
Sep 11, 2015
THE SERVICE WAS EXCELLENT BY ALL. Thank you.
Sep 11, 2015
Marathon Repairs were accommodated for Sean and Nancy. Dedicated staff stayed well beyond the time the office was scheduled to close. The Dentist worked tirelessly. (We don't think he stopped to even eat.) We were grateful and surprised that so much unplanned dental work was completed for our family. (Our sore mouths are also doing ok so far.) Nancy was grateful that the Staff and Dentist were able to convince Sean to get the work he needed completed. This is a dental miracle, as Sean has been overdue these past 14 years!!!
Sep 8, 2015
The dentist and staff extended their office hours to accommodate Jarod. Jarod was happy that he was pain free, while having baby teeth pulled. He is looking forward to getting braces in the future.
Sep 8, 2015
Happy Camper was Rachel's impression of her check up. Her hygienist is obviously good with children. Rachel has a natural dedication to dental hygiene. She enjoyed receiving the news of being the best in her family at dental hygiene.
Sep 8, 2015
Positive Impact was made by hygienist that saw Marissa. Marissa has a better understanding of daily hygiene and has set a goal to follow the advisement and education she received.
Sep 8, 2015
All of Doctor Phillip's staff is very professional, and my family and myself are very happy with the quality of service that we receive.
Sep 6, 2015
I felt like I was in a high pressure retail sales store rather than a dentist office. The focus seemed to be on their scheduling and charges rather than my schedule and needs. I left frustrated and will be researching other dental options.
Sep 2, 2015
I feel that Dr. Phillips is a very honest person and even though I have only been in twice, feeling that way is important to me.
Aug 20, 2015
Everyone is very accommodating.
Aug 20, 2015
Linda was extremely helpful.
Aug 19, 2015
Everyone was wonderful and caring - from the front office to the back office. I have already recommended your office to my folks.
Aug 19, 2015
I felt that I was scammed as I had a coupon for a cleaning and whitening neither of which I got. The only thing I received was a plan of what you wanted to fix and I didn't have any choice in the matter of what I wanted done to my mouth!
Aug 19, 2015
The doc really listened to me and gave me some great tips! I definitely recommend Dr. Philipp!
Aug 19, 2015
I found Olga (I think that's her name) very professional, caring, and personable.
Mar 3, 2015
Hi! We really became attached to our dental hygienist and are disappointed that she is not here anymore. The new hygienists were friendly, but our old one was outstanding. The new hygienist said a few times that two teeth might be cavities, but dentist said all looked really good.
Mar 3, 2015
Not pleased to learn that after I left the office a $25 credit was applied from my account to my spouses. This credit was not even mentioned to me while I was paying for my visit. Please do not combine our accounts. Carol is one account, I am another. Thank you! I probably would have allowed the credit to be applied to Carol's balance but I don't understand why someone from your office decided it was their decision to make.
Mar 3, 2015
No recommendations at this time.
Feb 24, 2015
From being promptly seen to the quality services, this practice is about pleasing the patient.
Feb 18, 2015
your person showing the treatment plan is very cold and uninterested in and in my opinion not very customer service oriented, just like a robot, my son and the other people i referred are saying the same thing
Feb 18, 2015
I appreciate the "preventive interventions" recommended by Dr. Philipps in order to avoid future dental problems. The Dental Hygienst was friendly and thorough.
Feb 17, 2015
I DO NOT like signing things I cannot see. Why can't you afford a monitor so we can see what your employees see. I did try to refer someone immediately they would not come to you because of the coupons you distribute in the mail. they feel they are false leading. they went to you once and never again.
Feb 16, 2015
Excellent office and Doctor
Feb 13, 2015
All good. A very positive experience.
Feb 6, 2015
Not happy Ieft work early and had to wait 30 min.
Feb 4, 2015
I felt very comfortable. I referred my mom
Feb 4, 2015
Another great dental service from Dr. Philipp and his staff! Everyone was so nice (as always), and my new crown fits perfectly and has made such a difference for me. I'll be back!
Feb 2, 2015
My appointment was 11am, but I waited an hour to get in a chair at noon and had to call to cancel my eye appointment which was scheduled at 1240, which resulted in a $50 cancelation charge. For my first visit, my credit card was charged twice. On a good note, Dr Philipp is nice and informative about my procedure.
Jan 31, 2015
I was looking for a dentist to my family and I, and I'am very happy to found Dr J Philipp office. All the staff are very kind and helpful.I really appreciated that. Thank you !!!
Jan 31, 2015
The receptionist was wonderful and friendly! She was so nice. The dentist was wonderful and friendly....he was also very nice. The dental hygienist however, was very judgmental and condescending, and I almost got up and left several times because it upset me so much. She kept commenting on how much gingivitis and plaque I had. I realize that my teeth are not in perfect shape, but as I told her several times, I"ve been dealing with a severe neurological problem, and the last 4 weeks I've had constant partial seizures. I cannot afford crowns at this time, and so my teeth are not forefront on my priority list, even if I could afford to have them fixed, which I cannot. I cannot afford to buy an electric toothbrush or to even get a prescription strength rinse. I'm broke, and I'm looking at a lifetime disability due to my seizures. She did not seem to understand that. I understand my teeth are her greatest concern, but she should be more sympathetic and less condescending and judgmental when cleaning people's teeth.
Jan 28, 2015
Jeanette was helpful on the phone to me...
Jan 27, 2015
Waited 15 min for Dentist again knowing I had no issues
Jan 25, 2015
Denise was my heigenist & was very pleasant, gentle & professional. During my teeth cleaning, I believe the chair I was in, was tilted a bit to far down for me....I have never felt as if I was going to choke or not breath properly....I experienced a little of that during this visit. I did not mention it at the time, but will during my next appointment. Dr. Phillip was very professional & pleasant as well. Overall a good experience.
Jan 22, 2015
I'll wait to review until my procedure is done. I would have appreciated being able to sit up at times during that lengthy procedure.
Jan 20, 2015
I really liked Gaylan - she was very personable and more gentle then previous experiences at your office. I hope I can have her in the future.
Jan 16, 2015
My experience was all good. My only concern was the reviews I read when I googled your name. I found the negative reviews hard to believe condering how well i was treated. Denise was extremely friendly and knowledgeable. She showed me the pictures of the teeth that do need work done (even though i have no symptoms yet). For me there is no rush but i will obviously have to get them fixed sometime in the near future. I will probably do one tooth at a time to see how it goes. (I have had a few nightmarish painful dental experiences in my past)
Jan 14, 2015
Every one was great. Don't remember her name.
Jan 14, 2015
My ist. time @ Dr. J. Philipp and will now be a Patient here. I was satisfied with my appointment and will be a regular.
Jan 13, 2015
Everything is always fine!!!
Jan 11, 2015
I would be more comfortable if you didn't have to use water when cleaning my teeth. I choked several times during the cleaning and the water would also go up into my nose. For instance, if I drink from a water fountain it comes out my nose. In my case, with the half paralyzed throat it seems there could be another way to do the cleaning. Maybe you could invent a new way of cleaning! That would be great!
Jan 9, 2015
My visit was ok, I did complain about previous visit for my son Chris Fetzer since I am the one paying the bills. He had a temp. Crown put on before Christmas and the lady (not sure) that cemented it on told him it was old cement and she wanted to use it up. This kind of comment should not be told to your customer. The temporary Crown fell off two days later and your office was closed for a few days for Christmas . He suffered for most of the holidays until he could get back in. When he came back the new crown did not fit and he was in the chair for 2 1/2 hours to just get the old temp re-glued. He had to pay a 25.00 fee to another appt, he had because he could not keep it. In our opinion there was no real reason to keep him in the chair that long to get nothing accomplished. Our time is money also. I have brought a lot of business to your office and money, I really like Dr. Phillips. I feel that we should be accomitated for the discomfort over the holidays and the 2 1/2 hours in the chair to just glue temporary crown back on. Julie Foster 602-323-7745
Jan 7, 2015
you had temporary help in today which need help from your regular employees which took away from there time with your customers. It did not bother me but it might have with others.
Jan 3, 2015
Sarah was very good and so was Denise
Dec 23, 2014
Definitely the best dentist and staff in the Chandler/Gilbert/Mesa area and I've tried many.
Dec 18, 2014
Galen is a real asset to your staff. She's very knowledgeable and concerned with the patient.
Dec 18, 2014
Your office makes visits to the dentist about as pleasant as something I really dislike can be.
Dec 13, 2014
Dr Philipp and his team are fantastic. M visit was smooth and easy. Jessica cleaned my teeth with out any discomfort. I had an oral cancer screening that was easy and showed I was cancer free. Dr. Philipp was very thorough in hos exam and really took the time to answer all my questions. Good work!
Dec 12, 2014
I feel that I was not given a clearer description of my problem and would like to make an appointment for a consultation with dr. Philipps.
Dec 11, 2014
Dr. Philipp, the way you reattached the crown has been very comfortable....better than before it came off! Adjusting the upper filling seemed to be the needed adjustment....Thank you for your expertise!
Dec 9, 2014
So far I would not change anything. The doctor and staff are very personable and they make you feel comfortable.
Dec 9, 2014
Your office feels very comfortable now. Very organized and well run place but with a relaxed atmosphere for the patient. Much friendly than before. Liked the new receptionist.
Dec 9, 2014
Gloria was the assistant who worked on my teeth. She was wonderful. Gloria was very caring and sensitive to my needs. Dr. Phillips was also very understanding of my oral sensitivities and did his best to not hurt me. I will admit, I'm not the best or ideal patient though, I don't think I"m alone in this.
Dec 5, 2014
Great Service Great Staff
Dec 3, 2014
Everything was just great!
Nov 26, 2014
I recommended you to my daughter but she likes the warm blanket her dentist use to help her anxiety. I told her probably do the same.
Nov 12, 2014
I appreciate Dr Phillips compassion for patient care, something that is often hard to find in dentistry. After having a previously bad experience at another dental office, I left this office feeling confident that as a patient I would be taken care of which in return means longevity at Dr Phillips office for me and my family. Thank you to Dr Phillips and his staff for working with me. Very much appreciated!
Nov 5, 2014
Dr. Philipp greeted me when I walked in, I was brought back to dental area almost immediately, tooth was repaired and I was out of office within 40 minutes. Great service and Dr. Philipp has great bed side manners!
Nov 1, 2014
Have enjoyed the dentist and all of the practitioners there.
Oct 31, 2014
Dr Philipps and his staff are top notch in what they do and how they do it. I highly reccomend this Dentist.
Oct 28, 2014
Everyone is always great!
Oct 25, 2014
Best dental office staff in the history of dental office staff!
Oct 22, 2014
You need to carry nitrous for your less enthusiastic patients
Oct 19, 2014
Rates for the uninsured or Seniors could be lower
Oct 15, 2014
Financial person was a turn off, everyone else were great.
Oct 8, 2014
I used to be terrified of visiting the dentist, but everyone in the office, especially Jessica, is welcoming and friendly. I feel a lot more comfortable and at ease through my appointments. Dr. Phillip and Jessica both have helped to improve my dental health considerably!
Oct 7, 2014
Great service and great staff.
Oct 5, 2014
Great experience! I did feel a little pushed to do the invisaline. I think it should ultimately be up to the patient, but it was nice to know the Dr.'s concerns in recommending the invisaline. Thanks!!!
Oct 4, 2014
The entire staff is great and Galen is exceptional. Dr. Philipp inspires confidence and the entire operation sets a great paradigm for other dental offices to follow.
Sep 25, 2014
I've noticed how you no longer have older ladies around. I miss them! They knew there stuff. I'm not so sure about the younger ones.
Sep 24, 2014
Our meeting was more than happy with me and my wife.
Sep 20, 2014
Everyone at this office is always very friendly and efficient!!
Sep 18, 2014
The visit was great. Everyone was very kind and professional. Totally painless.
Sep 17, 2014
I really appreciate Lauren's technique. I don't believe I have flinched even once! Ha.
Sep 10, 2014
Receptionist Stephanie was very nice, and warm. Hygenist Lauren was also friendly, and professional. I know that dentistry is a business, but I just get tired of the sales pitche when going to the dentist. Just clean my pearlies! I understand that presenting options can give people a chance to make changes if they desire, but a simple question like "Are you happy with the appearance of your teeth?" or "have you ever considered invisilign?" is much more polite than pricing out braces, etc. with the office manager after a simple cleaning.
Sep 6, 2014
Excellent Service from everyone. Couldn't be happier! Thank you.
Sep 3, 2014
When having a crown it would b more convenient to pay half at first and the other half when crown is completed. Most bigger businesses will work this way.
Aug 29, 2014
Super Office - Friendly, courteous and efficient.
Aug 28, 2014
Didn't sell, gave me the facts with honest answers.Knows his stuff.
Aug 27, 2014
I was uncomfortable with Dr. Phillips, I did not feel welcomed by him and was put off by his remarks. You never want to hear that your bite is "all over the place". That is completely unprofessional. In addition, I felt pressured to make a descion right away regarding future treatment plans. The hygienist was pleasant but kept talking to me while I was in the chair which faces the opposite direction. I will not be returning to your practice and will most likely leave negative comments wherever possible. In an area saturated with dental choices, customer service and professionalism is key, every opinion matters. Thank you
Aug 27, 2014
A nice upgrade would be having the option to watch the news while in the dental chair to take your mind off it.
Aug 26, 2014
Everything was superb- feel like family!
Aug 21, 2014
I'd say you do a good job 👍
Aug 20, 2014
I really would like to rinse during my services. Somehow the suction doesn't feel as clean as I would like
Aug 19, 2014
My family has been seeing Dr. J 8 months into his practice opening. In the time we've been with him we've been through fillings, invisaligns, root canals, and so much more. His office has grown from two people to where he is today but never have we felt more like part of the J Philipp Dentistry family than ever.
Aug 19, 2014
provide chapstick for long appointments when lips start cracking...it's really uncomfortable
Aug 19, 2014
Since my crown required two visits which just happened to fall in two different months, being able to pay 1/2 the first visit and the remaining 1/2 the second visit would have been an enormous help to me. I requested this, but was refused. That hurt.
Aug 19, 2014
Everyone was great and always friendly. Dr. Philip always explains in detail and ensured me everything would be great. The front office staff always have a smile on their face and greet you as soon as you walk in. Excellent experience
Aug 19, 2014
With all the work I had to have done in one day I thought it would be too much, but it was done very quickly and without much pain.
Aug 19, 2014
Everything was just fine!
May 22, 2014
Dr, Phillip did a Great job on my dental!!!
May 22, 2014
Office staff were very accommodating with my young daughter who had a hard time remaining still as she observed.
May 22, 2014
2 bottles of oral rinse, one I had a prescription for?? Same thing!
May 22, 2014
I appreciate the time and concern with caring for my teeth. I have recommended my entire family to move to your office.
May 21, 2014
I had a front crown replaced- it took several tries but I appreciate that the team worked with me until it was done right
May 21, 2014
The service provided on my last visit was excellent. Countinue the good work.
May 21, 2014