Legacy Eyecare
Dr. Jeff Brewer
430 Reviews
On time for time set at appointment, very friendly, courteous staff. good variety of frames and lense options.
Feb 25, 2019
My family has been going to Legacy Eyecare for a number of years. The staff is always very courteous and helpful. We have always been very satisfied with the service. I highly recommend Legacy Eyecare to anyone.
Feb 11, 2019
The process was very easy and everyone was nice and professional
Feb 8, 2019
The best results of any eye exam I’ve ever experienced . Jamie (and staff ) are. Very efficient and professional
Feb 8, 2019
The experience with Legacy Eyecare has been wonderful since I started with them about 5 years ago. Everyone is friendly and knowledgeable.
Feb 6, 2019
Legacy Eye Care is top notch. The staff and the Doctors are amazing always welcoming and knowledgable. Have always been treated with kindness and respect. Thsnk you Legacy team would recommend you anytime.
Feb 1, 2019
Treated us more like family and no pressure with sales
Jan 28, 2019
Legacy Eyewear got me in quickly and conveniently. They were friendly and thorough. I would recommend without hesitation.
Jan 23, 2019
All around great service and patient care! Everyone we've dealt with is kind and great at what they do!
Jan 2, 2019
Couldn't ask for a better eyecare provider!! Everyone was courteous, helpful, and most importantly thorough.
Dec 31, 2018
From the initial call to schedule an appointment through checkin, exam, and checkout, the staff at Legacy Eyecare is friendly, helpful, and thorough. Wouldn’t take my three kids anywhere else!
Dec 27, 2018
Amazing place, wonderful staff, and beyond my expectations
Dec 22, 2018
From scheduling to the appointment itself, everything was great and all the staff were friendly. Special shout out to Dawn for helping me with fitting for both glasses and sunglasses, she was fantastic!
Dec 12, 2018
We highly recommend Legacy Eyecare for adults and children. The staff from the front desk to the technicians to Dr. Krueger are all amazing, friendly, knowledgeable, caring, thorough and responsive! They use the best technology to assess eye health. The staff understands and guides you on how to maximize your insurance benefits. They are fantastic with children of all ages. We couldn't be more pleased!
Dec 10, 2018
Had an issue with a floater and was worried. Called in the morning and they got me in right away to see the Dr. and give me piece of mind. Thanks!
Dec 8, 2018
A very pleasant appointment again as usual.
Dec 7, 2018
Our family LOVES Legacy Eyecare! Everyone is so friendly and helpful. The doctors are top notch and we have always left with a great pair of glasses with all the bells and whistles we need. They make the process so easy, I couldn't imagine going anywhere else.
Nov 30, 2018
Technician nor Dr. Brewer were able to identify from my patient chart if 1) I had Office lenses, or 2) blue light protection on my current glasses.
Nov 28, 2018
It was great working with everyone here. I had a pleasant and educational experience during my eye exam.
Nov 25, 2018
I enjoyed my time and the staff was so kind. Dr Kruger was the best.
Nov 22, 2018
I've been a patient of Dr. Brewer's for over 10 years. He takes the time to answer all my questions and explain the pictures of my eyes in a way I can understand them, even being a health professional myself. I've recommended Legacy Eyecare to friends and family, and I will continue to do so.
Nov 7, 2018
Prompt and friendly service with attention to detail.
Oct 29, 2018
Love the TEAM atmosphere at Legacy Eyecare. Everyone shows their appreciation of you the patient in choosing Legacy Eyecare. Dr. Brewer explains each and every test exam extremely well. Well organized, understands your time is valuable too.
Oct 29, 2018
I was very happy to spend about 2 hours in Legacy eyecare, the nurses and Dr.Kruger did their job very professionally, same the girl who helped me to choose 2 pairs of frames. They did lots of tests, answered all my questions in many details and in very pleasant manner. They also had a deal to buy one pair of transfer glasses and get another free that I gladly used. The total cost was not cheap but I wanted the best professional eye checking and prescription glasses I could have because I have weak eye vision and wear glasses all the time and I believe, I got what I needed. Now waiting for my eyeglasses, hope they will feel and look amazing! In future I will certainly choose Dr.Kruger for my eye checking. Thank you all.
Oct 27, 2018
Always a great experience working with Legacy Eyecare!
Oct 26, 2018
Friendly and professional! Had me in and out in under an hour.
Oct 24, 2018
My first visit to an eye doctor was impressive. I had no idea they could tell so many things about my health from looking at my eyes, I was amazed. Great office and super nice staff.
Oct 17, 2018
From the “lens” of a retired nurse; you all receive an A+ for your excellence in care!!!
Oct 7, 2018
Always a great experience at Legacy Eyecare! The staff is super friendly and professional. By far the best experience I've had when purchasing glasses or contacts. Thank you!
Oct 4, 2018
I love Legacy Eyecare. I have moved away from Omaha, but still will drive to have them do my exam and make my glasses. I've never had a prescription be so accurate before Legacy eyecare. I love the new technology that they use, i feel it provides more information and is more accurate. The staff is incredibly kind and helpful. Never had any issues.
Oct 1, 2018
Legacy Eyecare is committed to excellence Dont let your first impression be your last. Les Anthony III !
Sep 14, 2018
It's great to be known and addressed by name. It's even better to have a full explanation of what is being looked for in the results of the pretesting up to and including the exam with the Optometrist. I can't say enough that you are a person and not just a "sir" or a "Mr". I would highly recommend Legacy Eyecare to anyone in search of a provider of eye health care services. If my grandchildren were closer, and I could make a choice, Legacy Eyecare professionals would be my recommendation. They treat you with respect and individually.
Aug 29, 2018
Excellent service! The Whole staff was friendly and knowledgeable.
Aug 27, 2018
I have been using Legacy Eye Care since they first opened across the street in Legacy Village and have always appreciated their professional service.
Aug 25, 2018
Legacy does an awesome job! They are thorough and all of their employees are extremely friendly. I recommend them to anyone looking for a place to get their eyes checked out. If you need glasses, they work with you to find the pair that you think is perfect. They don’t rush you or give you limitations on how many you can try on. Ima,ways leave here satisfied with my service!!
Aug 19, 2018
Everyone at Legacy was kind and helpful. This was by far the best eyecare experience I've had - I'll be coming back for more!
Aug 13, 2018
I had a wonderful experience!
Jul 30, 2018
The staff was friendly and Dr. Brewer was thorough
Jul 20, 2018
Dr Brewer and the rest of the Legacy Eyecare staff impress me more every time I go. They are thorough, knowledgeable, and more than accommodating. After every appointment I feel like I know more about not only my eye health, but my overall health as well. They are fantastic and I recommend them to any and everyone I know!
Jul 20, 2018
I switched to Legacy Eye Care at the recommendation of a friend. So glad I did! The office procedure went very smoothly, I was treated with respect, and learned so much from talking thru the computer pictures with Dr. Brewer.
Jul 18, 2018
I have been to a lot of eye care offices since I was in the 3rd grade, (I’m 27 now) and this was the best experience I’ve ever had. From the moment I walked in the door I was treated with kindness, the friendly staff greeted me and checked me in early. I came in early to pick my glasses out prior to my appointment rather than after. I wanted to save time because I knew I was one of the last appointments. I wish I could remember the lady’s name that helped me, but she was very sweet and took the time of researching a pair of Silhouette glasses I’ve been trying to find. During my actual exam I met Dr. Brewer, you can tell he loves his job. Everyone knows the routine with the goofy machines we put our faces in, but this time I got to see what it all meant. He showed me the images of what the machines took. Not only was it an easy experience but it was a very informative one too. It’s nice to have people that genuinely care and not feel like you’re just a number. After my appointment was over a gentleman with a beard helped me get my glasses ordered. He was very helpful as well. I’m talkative person by nature so it was nice having him engage in conversation when you have to do the least favorite part, paying. All in all, Legacy Eyecare has me sold, I won’t be going anywhere else. You guys have a great team, thanks for the great experience!
Jul 13, 2018
Couldn't be better. VERY satisfied.
Jul 9, 2018
I moved to Omaha in 2004 and went to another location. They did not meet my needs. Went to Legacy Eyecare and was so impressed with all the test they run and Dr Brewer is the best. He explains everything in detail and he has a great professional relationship with his patients. And the team that helps with picking glasses is the best. You think after that you are done, but when your glasses arrive, you go and pick them up and another great team assist you. The best place ever.
Jul 2, 2018
We have always appreciated the good service and thorough examinations we have received at Legacy.
Jun 29, 2018
Very friendly and professional office. They did a great job of explaining all the tests and results. I’d recommend them.
Jun 20, 2018
Legacy Eye Care is awesome! I love the staff; they are all very friendly and efficient. I always feel confident and trust that I am in good hands. Dr Brewer is knowledgeable and caring, and everyone that has ever assisted me has given me great service.
Jun 13, 2018
Excellent care. Excellent technology. Love Legacy
Jun 13, 2018
The staff was accommodating, professional and most importantly, competent. To the extent that an eye exam can be enjoyable, this visit was so. I highly recommend the Doctors and staff to anyone needing eye care.
May 21, 2018
Excellent experience, as usual
May 19, 2018
I have been going to Legacy Eyecare for at least 9 years, Dr. Brewer and his staff has always provided me with the best care and Jeff takes the time to explain exactly what is going on with my eyes to the point where I understand and comfortable with his examination and recommendations for glasses.
May 9, 2018
Prompt, courteous, professional service provided. Always impressed by the genuine care for the patient.
May 2, 2018
The staff from doctor to receptionist were very friendly and customer oriented. The office is always clean and orderly. The complimentary cookies and coffee are a nice extra touch!
Apr 29, 2018
Excellent eye care and exceptional staff😊
Apr 5, 2018
Dr. Brewer and the technician were very thorough during the exam. I was especially thankful for the technician that assisted me in selecting new glasses and contacts. She wrote everything out and explained insurance so I knew exactly how much everything was going to cost. This helped me stick to a budget that worked for me.
Mar 28, 2018
Always amazed at Legacy Eyecare and the welcome we receive by doctor and staff alike. They see us once a year but remember us intimately. Feels like home. Love it!
Mar 17, 2018
Dr. Brewer always educates me on the most current contact and lens options out there so I have what I need to make the best choices. He frequently mentions research and I know he keeps up to date on the latest. And even though my kids aren’t his patients (yet,) he talks to me about screen time and protecting my kids’ eyes too. I always learn something when I see him!
Mar 14, 2018
Dr. Brewer and staff are excellent! I made the mistake of going to another optometrist for my annual exam and ended up coming back to Legacy Eyecare for a second opinion when I couldn't see well with the prescription I received. The technology available at Legacy Eyecare to make sure the exam is correct and thorough, coupled with the time given to each patient, is truly the difference. I'll never go elsewhere for eye exams or glasses again!
Mar 9, 2018
Staff is always so friendly and helpful!
Mar 7, 2018
Dr Brewer and the staff at Legacy Eyecare are great. They really take care of their patients.
Mar 3, 2018
Legacy Eyecare goes above and beyond. I had an eye infection and was seen within 90 minutes of when I called for an appointment. Would not go anywhere else.
Feb 28, 2018
Dr. Brewer and staff at Legacy Eyecare are the best! If you want friendly, professional, quality care, this is the place to go.
Feb 28, 2018
Great experience - Dawn was very knowledgeable and honest when assisting me to find new frames. Highly recommended!
Feb 19, 2018
Great service, pleasant experience, great people!
Feb 17, 2018
Both Dr’s Brewer and Kruger take care of my whole families needs. We wouldn’t go anywhere else! They have a very helpful amazing staff that starts the moment you walk into the door. I would highly recommend them to take care of your eye are needs.
Feb 16, 2018
Impressive eye exam with Dawn & Dr B. gave me confidence that I had chosen the right place for professional eye care. In addition, Dawn was stellar at fitting the right glasses to my face.
Feb 8, 2018
Legacy Eyecare has a timely, courteous, and knowledgeable staff with all the right equipment. You don't even need to get your eyes dilated.
Feb 7, 2018
Eye exam was great. People selling glasses act like used car salesmen and are in a damn hurry. People are spending their hard earned money. Be patient and explain all costs!
Feb 6, 2018
The staff is thorough and friendly. They spend the time it takes to ensure the patient is clear on procedures.
Jan 31, 2018
Great staff always so helpful
Jan 24, 2018
Love the people at Legqcy! We go once a year, yet they remember each and every member of my family by name and on sight. And they don’t just treat us and send us out the door. They educate us on the very best way to keep our eyes healthy and working for life.
Jan 19, 2018
I love coming here every year for my eye appointments! They provide a very clean, stylish atmosphere for their customers. All the staff are extremely helpful and seem excited to be working there. Overall a great experience every time I come here.
Jan 18, 2018
Very friendly, knowledgeable and helpful employees. Great selection of glasses. Would definitely recommend.
Jan 13, 2018
Great place! Very friendly with many choices for glasses and sun glasses.
Jan 13, 2018
We love the eye doctors and staff at Legacy! Dr. Kruger is so great with me and my kiddos. She's very thorough and listens to our concerns. The entire staff is top notch! Steph was super patient and helpful while my son and I were selecting our frames. The entire staff is always so welcoming and seem to really enjoy working with clients. :)
Jan 9, 2018
I really appreciated being seen so quick due to the urgency caused by my anxiety to check my eye health. Dr. Brewer is very informative and took the time to help me.
Jan 8, 2018
Great Eyecare. Everything with one stop. When traveling it is hard to know where to go for care in a big city. Our kids go here so we made appointments and so happy we did.
Jan 6, 2018
Staff is exceptionally friendly and so helpful with everything!
Jan 2, 2018
The staff was very helpful and knowledgeable in their field. I would recommend friends and family if you are looking for an eye care center.
Dec 22, 2017
Dr. Brewer and the entire staff was very thorough and provided a good explanation of each of the exam steps. Dr.Brewer gave me a good understanding of what had changed in my vision needs and the steps needed going forward.
Dec 16, 2017
We find everyone to be very friendly and professional.
Dec 13, 2017
I see Dr. Brewer and he is fantastic. I would recommend him to anyone. He is friendly and professional.
Dec 9, 2017
Great staff, friendly and knowledgeable!
Nov 27, 2017
We are very pleased with Legacy Eyecare! The staff is friendly and knowledgeable. They were super patient with me a few years ago when trying to find the best contacts. Since then, I have stayed in the same type of lenses and have been very happy with them. We can't say enough about how wonderful the staff is! Dr. Kruger is excellent and we love Jeremy. They are also very patient with our little ones who don't always sit still during our exams.
Nov 13, 2017
So great to work with and take excellent care of our three kids! Went above and beyond to get insurance approval for us after our carrier changed.
Nov 6, 2017
The entire visit was great. Love the testing equipment, the employees and the office. I think this was the first time we were able to order glasses on the day of the visit and my teenager was excited on her selection.
Oct 25, 2017
Very kind staff - all across the board.
Oct 22, 2017
Love how everything was explained as I went through all the steps on checking my eyes. All the machines have a special purpose so it help knowing I was getting the best care.
Oct 9, 2017
Professional, friendly and quick! The trifecta, thanks!
Oct 9, 2017
Great experience! All aspects of my visit was enjoyable and comfortable and at my pace. Explained in detail any questions and very conscientious of my time.
Oct 4, 2017
I had a fantastic exam and fitting for new glasses!
Sep 25, 2017
Dr. Brewer is an excellent doc! He has great bedside manner, wants to truly help you see the best and most comfortably, and has a great sense of humor! The staff are warm, welcoming, and patient. I always feel like a priority when I come to Legacy.
Sep 4, 2017
Nothing but great, friendly service from Legacy Eyecare!
Aug 30, 2017
The staff interaction was helpful and staff:staff interaction was excellent. What a great place we chose to continue our eye care here in Omaha.
Aug 26, 2017
Dr. Brewer and his team we excellent to work with. Everyone was extremely nice and helpful and answered all of my silly questions. Their team held my hand through the entire process and provided USEFUL feedback when selecting my glasses, it wasn't just someone humoring me saying everything looked great, they actually cared that I was comfortable in my new glasses and assured me throughout my decision making process. Couldn't recommend them more.
Aug 21, 2017
I always feel welcome when I come for my eye exam.
Aug 16, 2017
Legacy Eyecare gets a 5 out 5 star rating. Excellent service and with a smile. Appreciate that they consider my time by being prompt on appointment times.
Jul 29, 2017
I had no choice but to bring my infant son to my appointment and everyone was so sweet. The doctor and the assistant both offered for me to change his diaper when it was needed and the assistant held him while I was getting my exam.
Jul 24, 2017
I love Legacy Eye Care> Dr. Kruger and the staff are so friendly and take the time to explain things and to talk to you. I totally enjoy my experience every time.
Jul 21, 2017
It was my first visit and I'm impressed. I didn't have to wait long to get in. Everyone was very friendly and helpful in picking out my frames.
Jul 21, 2017
I am VERY glad I found Legacy Eyecare.
Jul 14, 2017
i've been getting eye exams and buying glasses at a national chain all of my life because I didn't know any better. My wife suggested I try Legacy since her cousin works there. I was pleasantly surprised by the overall professionalism. Everyone on staff was extremely knowledgeable. I also appreciated the patience that was shown to me while trying to decide on a pair of frames. By far the best experience I ever had purchasing glasses.
Jul 14, 2017
My appointment was handled very professionally, and I was educated about everything that was going on during my visit.
Jul 12, 2017
Legacy Eyecare was excellent; Dr. Brewer explained everything in detail; the staff was very attentive
Jul 10, 2017
Friendly, educational, and comfortable. All reasons I will continue to give Legacy Eyecare my business.
Jul 10, 2017
Legacy Eyecare is extremely customer service oriented and explains everything thoroughly regarding your eye care. I would definitely recommend Legacy Eyecare.
Jul 9, 2017
Wonderful place to go, friendly staff and very through.
Jul 7, 2017
My first eye exam ever and I loved it! Everyone was great!
Jul 5, 2017
Great experience! The staff and Dr. Kruger helped my 6 1/2 year old feel very comfortable with the experience.
Jun 26, 2017
Amazing customer service! The staff was friendly & efficient. The doctor explained everything thoroughly & answered all of my questions! I will recommend them to everyone.
Jun 26, 2017
I was very impressed with the professionalism of all the staff at Legacy.
Jun 22, 2017
Staff is always amazing and professional. Love the selection of eyewear. Truly Genuine people who know what they are doing and care. Wouldn't even consider another eye care professional, no need.
Jun 21, 2017
My son was treated kindly and appropriately. We were able to get a good handle on his vision at one. My daughter still thinks that going to the eye doctor was our fun activity for the day!
Jun 7, 2017
The emails were as great reminders
Jun 5, 2017
WOW, I was extremely satisfied with my visit/care at Legacy Eyecare. I was impressed with the latest technology; & ALL of the staff was very professional, knowledgeable, helpful & friendly .
Jun 4, 2017
We were very pleased! Excellent customer service and very thorough eye exam. The facility was very clean and welcoming. I definitely recommend Legacy Eyecare!
May 29, 2017
Wonderful experience from the moment you walk into the door, while going through the examination, all the way through purchasing contacts/glasses. Dr. Brewer also does a fantastic job of explaining the results of the exam and proving tips on how to maintain the health of your eyes. Awesome experience
May 22, 2017
From start to finish, the staff were courteous and knowledgeable. They explained everything thoroughly.
May 16, 2017
Everyone at Legacy Eyecare has always been professional, helpful, and welcoming during my visits. I am always completely satisfied with the service I receive.
May 15, 2017
Fantastic Service! I actually look forward to my yearly appointment.
May 11, 2017
The staff was very helpful
May 11, 2017
I have been wearing glasses since I was 6 years old. Over the past 20 some years I have had my fair share of exams and working with different optometrists. The level of technology far surpassed your run-of-the-mill chain eye office. And the quality was amazing (no dreaded puff of air in your eye or dilation required)! Dr. Brewer was thorough and I left confident with the information he provided me after the exam. Next, was my second least favorite part of the corrective lenses world, finding my new pair of glasses. I actually had my very own dedicated team member who helped me shop for glasses! She truly made it a personalized experience and helped me find the PERFECT pair of glasses in 15 minutes. In the past I've always left the eye doctor with buyer's remorse and not sure I picked the right pair. Not this time! I left with confidence that I picked THE pair for me. Honestly, I not only left feeling great about the entire experience but I also left feeling confident about myself. As a new mom who is lacking in the confidence area, this is way more than I could have asked for. Seriously, your entire team is PHENOMINAL and I have already told 10 of my closest friends and family members about your office. Keep it up and thank you!!! :)
May 8, 2017
Love love love Legacy Eye Care. Dr. Brewer & staff are phenomenal!
Apr 24, 2017
Exceptional care and service!
Apr 19, 2017
Every time that I have an appointment that I am at Legacy Eyecare or if I call on the phone to make an appointment, the staff are ALWAYS so very courteous. I know that I will be treated with the utmost respect.
Apr 3, 2017
Always have a great experience. Everyone is very friendly.
Apr 1, 2017
With it being my first time at Legacy Eyecare I thought it was going to be like any other Pearl Vision like optometrist business out there. Was I ever wrong. From having a nice lounge area with coffee, cookies, and plenty of activities to keep my young girls occupied. The exam was like any other exam that I had. It was by far more thorough with what seems to be the latest technologies which made it more informative than all the other Pearl Vision like places out there. My exam technician/stylist and doctor was absolutely the best I've ever seen at their craft. It's worth going here for the experience alone. My stylist was very knowledgeable about my options and visually explained my choices as to what was financially the best option. You can tell the people that work here love what they do and are passionate about their profession. Weirdly enough I can't wait to go back again.
Mar 27, 2017
Dr Brewer and Dawn were very professional.
Mar 22, 2017
Excellent service, quality care.
Mar 18, 2017
Everyone was excellent. They were able to see me the same day I called. I would certainly recommend them to anyone with the highest rating possible.
Mar 11, 2017
Dr. Brewer and the staff were great! The facility is very nice, clean and modern. Dr. Brewer was extremely knowledgable and talked about how your overall health can affect your eyes, which I greatly appreciated. I would recommend him to anyone!
Mar 8, 2017
Dr and staff are very personable and give quality service and advice. Answered all of our questions and concerns from eye health to frame selections.
Mar 6, 2017
Legacy Eyecare has exceptional customer service and care. Their eye exam is extremely thorough and efficient. Overall, I'd recommend selecting them as your eye care professionals.
Mar 2, 2017
Everyone is helpful and knowledgeable
Feb 25, 2017
Dr Kruger & staff were great to my little boy - he doesn't sit still very well, wants to get into everything, and doesn't talk enough to know what's going on, but they were able to check everything out for his first exam & avoid a meltdown from my 2-year old! Highly recommend them!
Feb 24, 2017
Me and our kids love Legacy Eye Care and Dr. Krueger! We highly recommend!
Feb 24, 2017
I have been seeing Dr. Brewer on an annual basis for many years. He is always professional, yet personal, and takes the time to explain things thoroughly. Great equipment, great staff, great service. It's why I keep going back.
Feb 22, 2017
Great experience as always! The doctors and staff are great to work with!
Feb 20, 2017
Great service friendly. And very helpful
Feb 17, 2017
Great team of knowledgeable and caring professionals.
Feb 13, 2017
I had recently left my previous eye doctor when I decided to give legacy a try. I had heard so many good things about the doctor and staff and they certainly weren't exaggerated, everyone is so friendly and kind and definitely tries to make your visit as pleasent as possible and all your needs are met. I have most definitely found my new Eyecare team!
Feb 12, 2017
This is my third time visiting Legacy Eyecare but my first time as a patient myself. Every time, the staff has been helpful, patient and professional. During my exam, everything was explained to me in detail and it wasn't rushed. Afterwards, I was given ample time to browse and choose glasses without feeling rushed, and I didn't feel pressured to buy "extras."
Feb 10, 2017
I've never had a bad appt. at Legacy.
Feb 10, 2017
Staff seems extremely polite, helpful and perhaps the most detailed eye exam I've had/had explained to me. Dr. Brewer was thorough and did not waste time. Zerlina was great and helped pick a great pair of glasses for me - using my input and providing candid/kind feedback. Only comment is I'm a little sticker shocked by prices. I'm fairly new to Omaha and Legacy was better priced than where I went last year in Omaha. However, I'm familiar with cheaper options that don't seem to be offered here. Either way I plan to return. Service, options, and personnel are great.
Feb 1, 2017
I really appreciate not needing dilation. Dr. Brewer is very professional and informative. He always reviews eye health and explains options.
Jan 31, 2017
I love my new contacts! Dr. Brewer answered all questions and knew exactly what to do to get me seeing at my best! The Staff is always upbeat and helpful!
Jan 25, 2017
Legacy is a great patient experience everyone from the time I called to make the apt until we picked out our eyewear was very professional and friendly! I love the variety of eyewear as wel!
Jan 23, 2017
online was very easy to use
Jan 20, 2017
Eyes are very important. We really trust all the fine people at Legacy Eyecare.
Jan 16, 2017
Very thorough and the staff is great!
Jan 9, 2017
My family loves Dr's Brewer and Kruger. Everyone is always very helpful and friendly. I will not go anywhere else for my families visions needs. Thank you Legacy Eyecare!!
Jan 7, 2017
I met with Dr. Kruger for the first-week time and I found her friendly, and listened carefully to any inquiries I had. Their tests seem thorough, and she sent me home with several pairs of trial contacts so that I could experiment with daily contacts, as I currently use two-week contacts. I have been a long time patient of Dr. Jackson's, so I was pleasantly surprised with the ease of transition with new doctor.
Jan 7, 2017
Impeccable and courteous service. Truly a 5-star experience!
Jan 6, 2017
A great experience for the entire family! Zerlina was nicely mean to me....loved every minute;) and the great frames she helped pick out. Dr Kruger explained all their high tech findings in an easy to understand way. Happy New Year and Thank You!
Dec 31, 2016
I have a hard time at night. to much glare.
Dec 25, 2016
I came in without an appointment because I was experiencing blurred vision in my left eye. They were very helpful getting to me in a short time.
Dec 22, 2016
Great service and a thorough exam.
Dec 19, 2016
Fast and courteous service, with quality being paramount. Very thorough discussion of eye health. Zerlina was very helpful with picking out glasses that matched my style and budget.
Nov 30, 2016
Great people, from the receptionist to the optometrist! Top-notch care.
Nov 28, 2016
Everyone was patient and professional. I felt very confident in the staff and the Dr. They have an extensive selection of frames to choose from as well.
Nov 23, 2016
Best Eye Doctor in Town with the greats service in town.
Nov 17, 2016
Excellent service I appreciate their attentive approach to detail and would highly recommend Legacy Eyecare for your Glasses and eye exam.
Nov 11, 2016
The staff is always nice and happy to help. They explain everything they do.
Nov 10, 2016
Great service and selection, as always!
Nov 10, 2016
Without my asking multiple questions, I would not know to the detail I appreciate as a patient, how my prescription may have changed (however great or minimal) since my last visit 2 years ago. Speaking in generalities is not helpful. A distinctive description/diagnosis helps to validate what I'm experiencing to the Dr.'s findings.
Nov 7, 2016
Great service, exam done in a timely manner. Dr Brewer and team are professional
Oct 26, 2016
Disappointed. Exam was great but waisted 45 minutes going through measurements for sunglasses that ended up being double the price quoted.
Oct 12, 2016
Great service and customer care provided here!
Oct 6, 2016
Pleasant experience. Everyone professional and friendly.
Oct 5, 2016
I saw Dr. Brewer due to an eye injury - the office staff worked to get me in that day and Dr. Brewer was very quick and decisive with the damage to my eye and how to treat it. He took the time to explain the injury to me in terms I could understand.
Oct 2, 2016
I would highly recommend - they are great and Dr Brewer is fantastic. I don't like doctors but they make the process easy and painless.
Sep 23, 2016
Had a great first time experience at Legacy Eyecare. Was recommended by a friend, plus it was super close to the house. Seems to have very state of the art machines and an amazing selection of eyewear.
Sep 9, 2016
Legacy Eyecare was great to work with. They got me in quickly and there was great service from the person that checked me in, the tech that did the testing, the Dr and the woman that helped me pick out my glasses. A great experience all around!
Sep 6, 2016
Very Professional Office and Staff
Sep 2, 2016
Our whole family had a great experience there - not easy with a 3 and 5yo! The staff was excellent, and the entire experience was great. Thanks!
Aug 29, 2016
Legacy Eyecare has great customer service, product selection and the latest in technology. Dr. Brewer and his staff are the best!
Aug 29, 2016
Excellent staff! They use very current technology and provide full explanation of the results.
Aug 29, 2016
It was fantastic. But I specifically asked what they were going to do with my email address. Oh nothing was the reply. Just inform you when your glasses are in. This is the third email I have received from someone other than the clinic itself. So, what was great is now the worst.
Aug 24, 2016
Legacy Eyecare is professional & also personable. Both my son & I received great service at our yearly eye exams.
Aug 22, 2016
Very pleasant atmosphere 😉
Aug 22, 2016
Dr. Brewer and his team were extremely helpful and kind. They made my experience there very relaxing and pleasing. I even referred my sister-in-law to apply there, Jenny Young.
Aug 8, 2016
Wonderful place. Staff is very professional and knowledgeable. Waiting area was great for kids.
Aug 7, 2016
The staff and doctors are so great!
Aug 5, 2016
Dr Brewer and his staff did a great job. They did all the needed tests and Dr Brewer explained them very well.
Jul 23, 2016
Excellent Service and very thorough exam. Dr Brewer discovered a tear on the skin of my retina. The Staff made an appointment for the very next day with a Retinal Specialist. I had laser repair the next day. I truly appreciate the attention they gave to me and the situation that I was in.
Jul 20, 2016
I love the staff at Legacy! They are always so friendly and caring whether it be over the phone or in the office. Very courteous and polite. Dr. Brewer does a great and thorough exam and explains his findings and what he wants/doesn't want to see for eye health. The optical specialists have always been very helpful in asking what I want for frames and then helping me find the perfect pair instead of pressuring me with a certain pair, or making me look through racks of frames on my own. They are very honest about what looks/fits well and what doesn't. I've always been very pleased. I look forward to going to Legacy Eyecare every year for my routine exam!
Jul 19, 2016
Legacy Eyesore was very personable, professional and had great products in store! I highly recommend going to legacy eyesore over any other office in Omaha!
Jul 18, 2016
I called that morning and got appt to see the doctor within 30 minutes. I did not wait more than 5 minutes when I arrived and everyone I encountered was pleasant and professional.
Jul 15, 2016
My visit was great. Very helpful, knowledgeable, and pleasant staff.
Jul 13, 2016
I had an immediate need. The staff at Legacy got me an appointment and then moved quickly and professionally to check my injured eye and the health of my eye. The professional advice gave me options for me to decide what was best for me and the health of my eye. Thank You staff at Legacy Eye Care!!
Jul 11, 2016
I had a great experience at Legacy Eyecare. The staff was more than friendly. Seemed to be very advanced with all the testing. Very informative. Took time to go over everything they did. The first time I have had my eyes checked and felt like I left there seeing better than I did before. I would highly recommend Dr. Brewer. I would highly recommend Dr. Brewer to everyone. I will go to Dr. Brewer again. Thank you to him and all of his staff.
Jul 10, 2016
Great Customer Service and Support
Jul 1, 2016
Wonderful staff, modern equipment, explained results of my exam in terms I can understand, all making the appointment a pleasant one. I appreciate you!
Jun 29, 2016
Friendly staff and very efficient!
Jun 20, 2016
Legacy Eyecare was extremely professional and informative. I learned more about my eyes and eye care in that last visit than I have in all my previous visits to an Optometrist.
Jun 13, 2016
Dr. Brewer is amazing. I've had some really uneasy health issues that have caused my vision some real harm. No matter what he always gets my vision as close to clear as possible!
May 24, 2016
For anyone needing glasses or contacts, I'd recommend Dr. Kruger. She and her staff are polite, professional, knowledgeable and very easy to work with. My wife suggested I make the appointment and I'm glad I did.
May 9, 2016
Love all the high-tech equipment but love their friendliness and competency even more!!!
May 8, 2016
Everyone was so very friendlyand helpful explaining what tests were going to be done. I so appreciated the thorough exam Dr. Brewer did and really explaining the pictures of my eyes.
May 1, 2016
As always the testing is very thorough and Dr Brewer explained it all in a way I could understand. Their choice of frames is amazing and their sales staff very helpful.
Apr 24, 2016
Always a great experience.
Apr 22, 2016
Just a larger selection of glasses for guys like me that have a big head.
Apr 13, 2016
Great experience! Very thorough exam. Easy to understand explanation of procedure. First time seeing Dr. Brewer....very pleased with him. (great sense of humor too!).
Apr 10, 2016
I was very satisfied with my appointment and the staff who helped me. Jenne was very friendly and careful to explain everything she was doing before I saw Dr. Brewer. Katie was SO helpful in selecting frames. I appreciate all the time she spent with me.
Apr 10, 2016
This was my first visit with Dr. Kruger. I was very pleased with her profession abilities. I will continue to use her as my Dr. Thank you!!
Apr 8, 2016
I came in without an appt. I was concerned about some flashing in my right eye. They quickly got me in with Dr. Kruger for an exam that determined that I did not have a detached retina. I am very happy with the way I was treated.
Mar 28, 2016
I really could not say anything to improve Legacy. The doctor was great, receptionists great, assistants great. I did not get a chance to look at glasses, but I will on my next visit and cannot wait. There are so many choices and styles. I am very excited to get a new pair of glasses. I also really liked the photo procedure used to get a better read on my eye. It was more comfortable than the traditional method of using the eye drops. Overall, excellent experience!
Mar 26, 2016
I love Legacy Eyecare. This was my first time with Dr. Kruger and she was great. Everyone was courteous and kind. I love the personal connection that everyone has. Legacy Eyecare is ALWAYS very helpful. :0)
Mar 20, 2016
As always, top-notch service. Polite, energetic, well-trained staff. My first visit with Dr. Kreuger after years with Dr. Jackson. Very impressed. Thanks
Mar 18, 2016
Dr. Brewer is by far my favorite medical personnel that I see every year.
Mar 13, 2016
GREAT service every time I've gone. The staff is very serviceable and the doctors answer all your questions. Definitely recommend Legacy Eye Care!!
Mar 11, 2016
I find the technology at Legacy to be superior to any of my previous Health Care facilities AND the Doctor and Staff are absolutely the best! I would recommend Legacy to everyone in need of eye care! Paul Aaron
Mar 4, 2016
This was supposed to be my annual exam, but I didn't get the full range of tests, such as glaucoma. The receptionist realized this when I was scheduling my next 6 month appointment & said we could do the full exam then. The exam was consistent with a six month followup.
Mar 2, 2016
Wish I had been told how much worse my eyes had become since last time....I should have asked physician But waited until I went out to eyewear area. I should have asked though. Overall, great experience,
Feb 28, 2016
In a world of less than satisfactory customer service Legacy Eye Care towers above all others. Each and every employee at Legacy Eye Care provides top-notch customer service and strives to provide the best experience possible for each patient. I would highly recommend to anyone searching for the best eye care in Omaha to give Legacy Eye Care a try.
Feb 26, 2016
The staff, clinicians, and optometrist are always very thorough and professional.
Feb 26, 2016
It was a wonderful visit.
Feb 22, 2016
I was late due to traffic, but it didn't take away from the wonderful service I received from every person I came I contact with. I would definitely recommend Legacy eyecare to a friend.
Feb 22, 2016
when you order glasses legacy eye care should take half down payment & order & when your eye glasses come then pay for the rest
Feb 20, 2016
I felt very comfortable with the exam, it's thoroughness and the explanation of the results. I would certainly recommend this office. Loretta
Feb 18, 2016
Everyone is great. I love the staff, and Dr. Jackson! They go above and beyond and have been very helpful. My one complaint is that they charge $35 for a dilation service, and to have the one done that is covered by my insurance it has to be done on only one day which happens to be the day my eye dr. is not there.
Feb 18, 2016
Dr. Jackson was great and the women who assisted with my visit were marvelous.
Feb 3, 2016
I had a great checkup! The doctor was thorough and attentive and the staff did a great job helping me pick out fashionable eye wear that fit my budget!
Feb 3, 2016
The staff at legacy is always great. Everyone is very kind and Sarah and Dr. Jackson took great care of me. Thanks so much.
Feb 2, 2016
I felt very safe and secure with Legacy Eyecare. The exam was not only thorough, but was well explained every step of the way.
Jan 27, 2016
Everyone who owns a business, or is thinking of opening one, needs an experience here at Legacy. They are the model for how an excellent company should be operated! The people are amazing. Dr. Jeff explained things about my exam that blew me away-basically gave me my complete health background by showing unique pictures of my eyes! He even explained the differences in eyewear quality that was so informative, and the truth! This was not a routine eye exam. Dr. Jeff & his crew have figured out how to always give people more than they expect to get! KUDOS!
Jan 23, 2016
Everything was Excellent!
Jan 22, 2016
Just all around great. Definitely will be back
Jan 22, 2016
Great location, latest technology, friendly and knowledgeable staff. What more could you ask for?
Jan 15, 2016
Excellent service. I really enjoy my consultations with Dr. Brewer. Also, Lacey was very knowledgeable and courteous while fitting me for frames and explaining all of the lens products and coatings. I would recommend Legacy Eyecare to anybody.
Jan 13, 2016
A+ in all areas! Highly recommend!
Jan 9, 2016
No suggestions - all aspects of visit were acceptable as usual.
Jan 8, 2016
My son Luke came in for his first eye exam, and we had an amazing experience! The technician who started the exam was very patient and thorough. Dr Krueger was also helpful and easily related to a seven-year-old without being patronizing. I would happily recommend Legacy Eye Care to family and friends!
Jan 4, 2016
You were all awesome. Definitely will refer others.
Jan 3, 2016
My daughter and I recently went to Legacy Eyecare for the first time - we both received extremely thorough, modern (technology) exams. Dr. Jackson was very honest in explaining our vision correction options (my daughter's correction was completely optional)and Sarah was friendly, professional, and extremely knowledgable of the technology and exam process. We both opted to purchase glasses and were pleased to see that Legacy has the most current, stylish options. The retail section is a little "high-end" so if you're bargain hunting, you're better off elsewhere. But if your insurance is good and you are willing to pay a little bit for the best quality frames, you're at the right place.
Jan 3, 2016
It was a very good appointment.
Jan 3, 2016
Something to always be aware of is the price point of frames and lenses. There are not many low price point options but if you want to fit frames for all of your customers that get eye check ups I think it is important to have those available and make those know to the customer. When I wasn't working I needed that option and others probably do as well.
Dec 28, 2015
I appreciate that before each service performed during my visit was explained to me. I also appreciate that the staff are very personable.
Dec 28, 2015
I would change nothing, you guys are awesome!
Dec 20, 2015
Been coming to Dr Jackson for 30 years. Will continue for as long as he continues to practice
Dec 12, 2015
Appointment conducted in a professional and yet friendly way. Staff did a great job explaining what was going on and ansering all my questions.
Dec 11, 2015
Thank you for getting me in the day I called. Dr. Jackson is my doctor but since he was out of the office, I met with Dr. Brewster. It's nice to know I have confidence in the whole practice.
Dec 11, 2015
I was exceptionally pleased because I was squeezed in to accommodate my condition, and everyone was so professional, courteous, and concerned with my care. I can't thank all of the staff for their wonderful care of me!
Dec 9, 2015
As a long-time patient (24 years) of Dr. Jackson I'm extremely dissatisfied with the 300% increase in the cost of the exam fees in the last 20 months. My previous exam included the same services and was $125, this year it was $375. I was given a private pay "discount" of $75, which still makes the exam $300, nearly triple the cost of 8 other offices I called after finding out about this the hard way. Due to changes in insurance, I have had exams elsewhere and had comparable service and quality of care at much lower rates. I only saw Dr. Jackson for a few minutes at the end of the exam, the rest of the time the exam was conducted by machines and an opthamologic tech. This office does not provide anything extraordinary to justify their pricing schedule and short-term inflation of such. Although I prefer to stick with a provider whom I know and trust, I'm afraid that I will no longer be a patient in this office due to the over-inflated cost of a standard service.
Dec 7, 2015
First time at the location. Great service and will be returning. 5 stars from me!!!!!
Dec 5, 2015
Being seen in a timely matter would be appreciated when patients are trying to get the appointment done over a lunch break. Explanation of what you are paying for would also be appreciated. Technician and doctor were very nice and helpful and front desk staff was very nice. Being there for an hour and 40 minutes is a little ridiculous when you are told over the phone that if you are more than 5 minutes late for your appointment you will have to re-schedule. Not very happy with the overall experience of this appointment.
Dec 4, 2015
Very nice people and great service!
Dec 4, 2015
Loved the selection of glasses. However, personally seemed lacking especially at the front desk and pre eye exam tests. Very clinical feeling.
Dec 3, 2015
My visit was very good.
Dec 2, 2015
The staff and docs are great, but MAN, I was really shocked at the end when I got the bill. 500 bucks or so is a lot for an eye exam. Not sure I can justify doing that again. Love the people though z
Dec 1, 2015
I would not trust my vision with no one else!
Nov 30, 2015
Everything at this visit was good.
Nov 30, 2015
When I decided to not purchase sunglasses due to the cost of daily wear contant lenses the staff suddenly became uninterested/annoyed with the rest of my visit.
Nov 26, 2015
Legacy Eyecare is awesome! Dr. Brewer is so thorough and the staff is extremely friendly!
Nov 22, 2015
You guys were great Thenk you
Nov 19, 2015
Treat me with respect and made me feel comfortable and welcome. Actually looking forward to my follow up.
Nov 15, 2015
Everyone I came into contact with was helpful, kind, and courteous.
Nov 8, 2015
The cost of the exam and eyeware seems high to me.
Nov 8, 2015
Appreciate having my exam someplace that has the most up to date digital technology to examine my eyes.
Nov 6, 2015
The billing with VSP gets confusing. So spending more time on that would be helpful. Staff is awesome!!
Nov 6, 2015
I would like to do all of my eyecare shopping there, but the prices are just too high. Otherwise I really like everyone there and their level of service.
Nov 6, 2015
Love being a patient at Legacy Eyecare. Dr. Brewer is very thorough and thoughtful in his care; I appreciate his approach to preventative eyecare as well!
Nov 4, 2015
Too many high end frames and need more selection of affordable.
Nov 4, 2015
Everything was great as always.
Nov 2, 2015
I was very impressed with everything. And I can't wait to wear my new glasses!
Oct 31, 2015
I was very happy that there is a machine to replace the drops for eye dilation!! All of my questions were answered!! I am appreciative of tehh knowledge of everyone!! Thank you so much!!
Oct 30, 2015
Very warm welcome by the front desk person and all others associated with the staff. Continue what you are doing now while continuing to send out surveys to insure you are doing what is needed.
Oct 27, 2015
I left my previous eye doctor (whom I had seen for more than 20 years and has treated family members as well) due to rude office staff and I actually feel fortunate now that I did. From the front office, to the techs, to the doctors I have always been met with friendliness and sincerity at Legacy. They take the time to answer questions and explain all aspects of your appointment thoroughly. I could not recommend Legacy Eyecare highly enough. Thank you!!!
Oct 24, 2015
I haven't gone to the eye doctor much. This was easy and painless.
Oct 22, 2015
I feel there needs to be more affordable frame options. Being high end is fine, but the cheapest frames I found were more than the most expensive in other places.
Oct 22, 2015
Name tags would be nice, so I know who I'm visiting with. They did introduce themselves, but could remember everyone.
Oct 16, 2015
Awesome staff, Dr., and like the new location!!
Oct 15, 2015
I was completely impressed with my visit. Beautiful office, up to date cutting edge technology and a very friendly, helpful staff that took the time to talk to me and help educate me. I was astonished. Top notch!!
Oct 9, 2015
Wish that they would be willing to dilate eyes on other days other than Tuesday. The office closes early on Tuesday evenings making it difficult to schedule appointments for 3 kids without having to take them out of school.
Oct 9, 2015
The staff Zernina was absolutely rude and disrespectful several times during the visit Such staff with arrogance and attitude should not be allowed to interact with customers like me who expect a courteous encounter. After having a wonderful visit with Dr Kruger.. Meeting with Zernina ( sp?) was not only frustrating but an utter disappointment. At one point I felt like leaving and never coming back but felt others should not bear the consequence of a single person's doing. I can provide details to why I felt so insulted if someone calls me back. It was great meeting Dr. Kruger and she provided excellent care. All physicians are great! The other staff on reception ( Megan) was good too. I have recommended your services to others in the past but will no be able to wish encounter with Zernina on anyone. Thanks! Dr. Bajpai
Oct 9, 2015
By far the greatest experience I have had.
Oct 7, 2015
The doctor really didn't give much information ably my condition, treatment etc... He breezed through it and gave me a script and pushed me out the door. Poor bedside manner. Patients Aren't As educated with eye conditions as doctors are and taking the time to explain things and see the real "question behind the question" is a necessary skill in healthcare. Office staff and receptionists were great and got me in to see the co doctor promptly. Thank you for that!
Oct 7, 2015
The thanks goes to you...
Sep 26, 2015
I was having a problem with my vision. They were able to get me in right away to verify if my eye was damaged. Thank Goodness it wasn't.
Sep 24, 2015
Daisy made picking out new frames extremely easy and painless. She was attentive, helpful, and quick (especially since I was short on time). Everyone on staff was friendly and did great job at meeting my needs! Thank you.
Sep 23, 2015
Every member of the staff is very friendly,courteous, and helpful. I recommend Legacy Eyecare to everyone.
Sep 18, 2015
Awesome new location; would not change a thing. Staff and doctor very helpful and knowledgeable.
Sep 18, 2015
Such a friendly staff!!!!
Sep 14, 2015
I am a little disappointed that I wasn't given an opportunity to decline the optimal screener for the extra fee. I didn't know that wasn't included in the cost of my co-pay before I settled my bill. The other thing that concerns me is the amount of times the address has changed. I have followed Legacy Eye care, Dr. Jackson predominately, since he was off of 144th and F Street. He has moved to at least 4 different places during my tenure with him.
Sep 13, 2015
I actually look forward to going to the eye doctor every year! All of the staff was so friendly and went above and beyond to make sure I was taken care of. Dr. Jackson and his team are the best!
Sep 11, 2015
Everything was great. The staff was courteous, knowledgeable, and friendly.
Sep 11, 2015
If Legacy Eyecare isn't the best in the business, I cannot imagine how someone else could be better. Outstanding, state of the art equipment, pleasant staff, Optometrists that take the time to explain their findings, and caring opticians. What a great experience!
Sep 5, 2015
Dr. Krueger and all the staff I worked with were very friendly and patient to explain insurance payouts and options.
Sep 5, 2015
I would not change a thing.
Sep 4, 2015
I was having some eye difficulties...possibly a scratch on my eye. Legacy Eyecare worked around my schedule to get me in as soon as possible. I really appreciated that! Dr. Jackson is always so kind and professional.
Aug 30, 2015
It was such a pleasant experience!
Aug 29, 2015
It was great to be able to get in on short notice on a Saturday for an emergency.
Aug 24, 2015
appreciated your helpful service.
Aug 17, 2015
Everyone I worked with was fantastic. State of the art, beautiful facility, great service, would highly recommend.
Aug 16, 2015
5-star plus rating. Never had a better experience. Dr. Kruger was exceptional. Lacey was charming and proficient. Shara was really good.
Aug 16, 2015
Helpful & Friendly staff; nice, new, clean office.
Aug 14, 2015
Love your new facility. Same wonderful people but do like the parking.
Aug 12, 2015
I absolutely hate the end of the appointment, where I always feel I am sitting in a car dealership and you are trying to sell me a car. Please just point me to the cashier to take care of my bill and if I want to purchase additional services, I will ask to see someone.
Aug 12, 2015
technology charges shoul be informed , when appointment was scheduled. I pay $480 per year on eye insurance on top that this fee. As a customer I feel you need to inform ahead of time so I can decide to visit you or choose another doctor.
Aug 10, 2015
Everything was excellent except the high prices. I may have to look for another source, because I can't afford the cost.
Aug 10, 2015
The pricing for eye care at your facility continues to increase and this ma be my last visit.
Aug 9, 2015
I loved my visit here! The new office is gorgeous and it was great to see familiar faces in the staff. Glasses are a sore point for me because my eye sight is so bad but they took their time with me in selecting one that was both functional (with the weight of the lenses) and looked great on me. Their selection is immense and stylish. I always enjoy the individual attention that they provide and it has made me a loyal patient.
Aug 7, 2015
Excellent service and very personable and friendly.
Aug 5, 2015
At the end of my exam of course comes time to purchase contacts...Zerlina told me that my insurance only covered $50 and that was it. I then told her my insurance should cover $150 of my contacts so she had to go back and call them to verify this. I don't really appreciate being inconvenienced by having to sit and wait for an unprepared "optical stylist" to verify what my insurance covers... I don't know if the miscommunication came from my insurance not just coming out and telling her EVERYTHING that is covered or if she just didn't ask relying on my insurance to tell her but the fact of the matter is she was not prepared for my visit if she still insists in arguing with me about it. To make a long story short and may billing errors late I then paid $174.96 after an $80 credit to my account because I was over charged in December to then receive a bill a month later for an additional $87.84. When I call to find out why I owe more Zerlina told me she made a billing error...so I am suppose to pay for some ones billing misstate? This time last year I was over charged $40 and then in December I was over charged for my sons visit by $80! WHAT IS GOING ON WITH YOUR BILLING DEPARTMENT!!! Zerlina told me the bill I paid was an estimate...well no one told me it was an estimate nor on the bill itself does it say that this is an estimate and then she proceeded to compare it to a physician doctor bill...which just makes me laugh because I don't even know of an doctors office that sits down with you before you leave the clinic to go over your bill...they just submit it to your insurance and then mail you a bill so you cant even compare the 2. I did not receive an estimate I received a total bill that and am now being told its was an estimate...REALLY! How would you fell if you went into a car pair shop and was told it would cost you $200 to replace your brakes and then when it came time to pay they say its $300 and...ooohh it was just an estimate! You would be very upset as well. Even the bill I have now says in one column "fee Amount" 200, 35, 80, and then in the other column it says "responsible party amount" 50, 35, 80, so the new bill is still incorrect nor does it tell me how much my insurance covered so I don't even know how she even came to $87.84. Why should I be responsible for someone else's mistake? Why cant this place/Zierlina take accountability for their actions? And why should I bring my so back in in December and purchase the other half of prescription when you guys cant seem to get your act together! You say you want me to vote for you to be "Omaha's Best".....well the prove you can be the best and take accountability for your mistakes and train your employees better!
Aug 3, 2015
I thought I should have gotten a patch for my eye. I made one after speaking to a friend about my injury
Jul 29, 2015
The staff was awesome from the greeting at the door to checking me out at the end. Everyone was extremely friendly and helpful. Dr. Jackson did a great job of explaining everything to me.
Jul 29, 2015
Dr. Brewer is amazing! He's extremely intelligent and so very helpful in eye health and eye care. I'd recommend Legacy for any vision needs for adult or youth as they did a great job with my 6yr old son as well!
Jul 29, 2015
Dr. Krueger made the exam very easy and explained everything well.
Jul 24, 2015
I am very satisfied and have no suggestions.
Jul 22, 2015
I have already talked to the receptionist about this, but we received an automated reminder to schedule our annual exam on SATURDAY, JULY 4TH AT 8:00 AM. I would suggest that no calls be made on holidays, and Saturday after noon :).
Jul 17, 2015
Always love coming to your facility. The staff is the best and i cannot day enough about Dr Jackson he is the best
Jul 17, 2015
Love the new location. It is beautiful!
Jul 12, 2015
take more time when picking up pair of glasses and do not expect them to work perfectly.
Jul 8, 2015
Dr. Kruger was wonderful with my three girls. My youngest just turned six and was nervous about her appointment. When she was done she talked the whole way home about what all she did during the exam and the nice staff. Thank you!
Jul 2, 2015
Dr. Kruger was wonderful with my three girls. My youngest just turned six and was nervous about her appointment. When she was done she talked the whole way home about what all she did during the exam and the nice staff. Thank you!
Jul 2, 2015
New place is really nice.
Jul 1, 2015
Beautiful office and friendly staff. Can't wait to come in for actual exams and not a medical issue!
Jun 27, 2015
I love Legacy Eye Care!! Evryone is always so cheerful and efficient.
Jun 26, 2015
The visit went well. The Staff was friendly and informative. Everything moved smoothly like a well oiled machine.
Jun 26, 2015
These days, when it comes to healthcare provider, it is rare to experience the level of treatment I got at legacy. Everyone was pleasant - like they were actually happy you were there. The exam was incredibly thorough. I never felt rushed. Dr Brewer answered all of my questions and explained more to me about my eye health than I had ever heard! If you enjoy dealing with people who respect your intelligence and treat you well, then Legacy Eyecare is the place for you.
Jun 25, 2015
From the moment I walked into Legacy Eyecare, I was treated with a friendly, professional staff. I appreciated the thoroughness of the exams and the information I received from the doctor. I will definitely refer others to Legacy Eyecare!
Jun 18, 2015
I recently had an eye exam at Legacy Eyecare and was very much pleased with the experience. The entire staff conducted themselves professionally and there was minimal wait. Additionally, the staff was very thorough on what to expect throughout the entire process. It is nice to have an exceptional experience, as it seems to be a rare occurrence these days. I appreciate the attention to detail.
Jun 17, 2015
Very happy with the overall experience! Will be back to pick out my new glasses!
Jun 11, 2015
Place was state of the art. Exceptional. Everyone was incredibly nice.
Jun 9, 2015
I felt a little pressure to purchase glasses or sunglasses. I wear contacts and mentioned to the doctor that I only wear my glasses when I take out my contacts (hardly ever), so the ones i purchased 2 years ago were good - I just needed contacts, but then I was asked by another person about glasses and updating what I have and whether or not I had good sunglasses. Felt like they weren't talking and/or were pressuring me to buy something. Not bad - just felt akward.
Jun 8, 2015
Love this place! Been seeing Dr Jackson for years now and the new place is top notch
May 31, 2015
Love the new facility. Dr. Jackson is outstanding as are all the support staff.
May 31, 2015
$35.00 non-covered fee was som4ewhat of a surprise. At least by advising us ahead of our visit we were able to make the decision that was right for us.
May 29, 2015
The staff from start through finish were all excellent. They took great care of me every step of the way, it felt like an all inclusive experience. The technology is hands down the best I've experienced, and the staff were all very involved in helping me find my new frames. I will definitely recommend to others.
May 29, 2015
Love the new office space. Need a few more mirrors.
May 23, 2015
my eye appointment was great and the staff was very professional. Thank you!
May 18, 2015
The Legacy Eyecare team is excellent from the time you walk in to the time you leave! I recommend them to everyone I know!
May 17, 2015
Everyone was great!! The best experience I've had so far!!!
May 17, 2015
Very impressed with the office and the people !!
May 11, 2015
I can't think of anything I would suggest for changes or new services. This will be the place my husband and I go from now on for our eye exams. I understood every part of the exam, each test and reason for it, because it was explained thoroughly to me. I received the most thorough examination to date at your facility. What a wonderful experience!
May 10, 2015
No one offered to adjust and clean my glasses and I didn't think of it until I left. That should be an automatic service for everyone who wears glasses in the door.
May 8, 2015
I have been following Dr Jackson for years. He has had different partnerships that resulted in him being in different offices. His service is excellent and I will refer him. As for your sales department, I will not. You may carry a higher end eyeglass, but when I can go down the road, buy eyeglasses for half the price and have the same warranty at a place that is open 7 days a week and hours till 9pm. It is more convenient for to buy the glasses elsewhere. It is not feasible for me to take time off work to go to your location for an adjustment on a bent frame. Also, I feel the sales side didn't listen to me. When they asked if I wanted to look at glasses, I said no. Per the insurance company, they still went forward with processing authorization to purchase glasses. I would give Dr Jackson 5 out of 5 stars and the sales department 3 out of 5 stars. Average is 4 for the visit.
May 8, 2015
We booked our visit for 3 family members; hoping to streamline any required questions/paperwork for each. While we fully expected to wait our turns to see Dr. Krueger, we would have appreciated being helped by the staff following that so we wouldn't have been there so long. For example, my husband was getting new glasses, so he needed extra help. I was only ordering more contact lens (unchanged prescription), and my son got a brand new pair of glasses(very low power +.75 lens). But we ended up waiting on each other when there seemed to be 2-3 other available staff members walking around the store, cleaning shelves, etc. Would have been nice to see one of them jump in and take responsibility for part of our order. Overall, great place. We'll definitely change how we book our appts going forward....not as a family.
May 4, 2015
Love the new office it's beautiful and love dr. Brewer he's good at explains everything to you and is very thorough and even though it had been a while since he saw me he still remembers me.
May 1, 2015
Dr. Kruger is pleasant and my prescription is always on the mark. Good selection of frames and sunglasses.
May 1, 2015
It took 30 minutes to actually see the doctor after the initial assessment. I wish it had taken less time.
Apr 27, 2015
Awesome new place. Love the staff.
Apr 26, 2015
Abby was great. She was nice and very professional.
Apr 24, 2015
I arrived early for my appointment/new location and weather/I was seen right away/the only thing I didn't like was the wink from one worker to another about adjusting my glasses.....not sure what that meant.
Apr 20, 2015
I would have liked it if someone explained my bill to me so i understood how things were represented on the invoice.
Apr 19, 2015
Very professional, friendly staff - my son and I both use Legacy Eyecare and I refer my friends and family without hesitation!
Apr 6, 2015
Everything was a first class experience,from check in staff to exams to meeting with the doctor. And the set up is beautiful and elegant and new.
Apr 5, 2015
It is interesting that it would only let me give you 3 stars!
Apr 1, 2015
So glad the parking is much better and your office is gorgeous.
Apr 1, 2015
Great staff, great doctor. They were attentive and easy-going. They made me feel comfortable throughout my appointment every time.
Mar 30, 2015
There was a couple of fees that I was not made aware of upfront whic practically doubled my initial payment.
Mar 23, 2015
Service, staff, products all excellent!!
Mar 21, 2015
i was with my son (4yr) for a routine exam, would recommend getting some new shape/picture cards for small children that would be easier for them to identify, some of the pictures were fairly detailed to make out from a distance and some of the pictures were irrelevant to a small child (i.e. rotary-style phone)
Mar 18, 2015
Please keep a more thorough record of when annual eye exams will be eligible for covered insurance reimbursements. E.g. making sure the annual eye exam is scheduled after the 1-year timeframe so it coincides with being eligible for insurance coverage on new contacts.
Mar 16, 2015
Everyone at Legacy Eye Care is phenomenal! Great service! Beautiful new spacious location. Very thorough exams. Up to date technology. I would definitely recommend Legacy Eye Care if you are looking for good eye care professionals.
Mar 15, 2015
I really like Dr. Brewer. I would recommend him to anyone looking for a new place. He is very friendly.
Mar 15, 2015
The doctor was excellent. She was thorough and spoke in terms I could understand. Staff upfront seemed to forget about me.
Mar 15, 2015
Everything was very good!
Mar 14, 2015
Everything was very good!
Mar 14, 2015
Everything was very good!
Mar 14, 2015
great customer service especially the receptionist
Mar 12, 2015
I have been going to Legacy Eye Care for years. Always have an exceptional visit. I have and will continue to refer friends to them.
Mar 12, 2015
Was very pleased with the service and the staff. Very nice....
Mar 6, 2015
Fantastic! So helpful, don't change a thing!
Mar 3, 2015
Very satisfied with my eye exam. Both the Dr and the Assistant explained everything and was very professional and courteous.
Mar 1, 2015
Dr Jackson was very quick and efficient in his exam. Lacey did an excellent job of explaining my insurance benefits and what the best options were for me to proceede with.
Mar 1, 2015
Dr. Jackson is the only eye doctor in Omaha that I fully trust. I went to another doctors office in the area and received poor customer service and the wrong prescription. I called up Legacy Eyecare and they got me into the office immediately! I had a new prescription within 24 hours! I would recommend Dr. Jackson to everyone that I know!
Feb 27, 2015
When I arrived they asked if I was another person..I said no and then they told me I did not have an appt They told them yes I did and had the paperwork that I had printed off and also had a paper with the time/date on it...they made it sound like I made an error and said well you sure you weren't supposed to call us back and confirm....I informed then NO...when I make an appt. I keep it and write it down and show up on time. Then they asked if I would see another Doctor? I did get fit in...but then upon check out...I thought I would have a $5.00 co-pay instead they said I owed a charge to dialate my eyes as they used a certain machine and didn't do it manually. I asked why wasn't I informed of this? And she said they are supposed to ask you if you? I said no they did not explain any of this. It would have been nice for me to be able to decide if I wanted to spend the extra money to have my eyes dialated or not. I was not happy by the time I left this office.
Feb 27, 2015
if you want courteous service this is the best place in Omaha! It is easy to see that everyone there loves their job.
Feb 27, 2015
Highly recommended for pediatrics! I was very pleased with our service.
Feb 25, 2015
Though exam, latest equipment, great selection of eyeware, super friendly and helpful staff. Took time to explain everything and answered any questions. What more could you ask for. Would highly recommend.
Feb 23, 2015
My only suggestion is when the technician takes your glasses and the doctor comes in with them, have something for the pt to do as it was a while and I could not do my phone as I could not see.
Feb 21, 2015
Prices were higher than expected and previous doctor
Feb 21, 2015
refer to #6 above regarding charges for "contact fitting" when I don't need instruction on wearing contacts. Also don't understand the mandatory $35 technology fee. Really? If I choose a premium service then I expect to pay for it. I was not given the choice and am expected to pay? Again, I'm unhappy the you billing methods.
Feb 20, 2015
Had a regular check up appointment scheduled but was having issues with a foreign object in my eye. Staff and doctors were very helpful and thorough in their care.
Feb 18, 2015
The new office is lovely!
Feb 15, 2015
I wouldn't change anything.
Feb 11, 2015
Carri and Daisey were great at their jobs. They both have a positive attitude, and were very helpful. Dr. Jackson answered all my questions.
Feb 11, 2015
Prices on glasses need to come down quite a bit. I think next year, I will purchase my glasses from another institution and just have my exam at Legacy Eyecare. I LOVE Dr. Brewer and will never see anyone else, however, the cost of a new pair of glasses does detour me from wanting to buy another pair.
Feb 6, 2015
Refer to previous question
Feb 5, 2015
Clean, modern inside, out, top to bottom, and focused, knowledg, caring staff!! Waiting to get glasses is a huge bummer. It's not going to prevent me from coming back whatsoever!!
Jan 31, 2015
I was told about and shown pictures of parts of my eyes that I've never been before, by any other eye doctor. Great info, and helps you know how your eye health is, along with other health concerns that may exist, because the eyes have blood vessels closely linked to the brain and heart.
Jan 31, 2015
The doctor & the med.tech were very nice to deal with. I appreciated the fact that the doctor could have ignored the diagnosis of cataracts & prescribed a pair of glasses for me. I'm appreciative that he referred me to an Ophthalmologist.
Jan 30, 2015
From exam to checkout everything was excellent
Jan 30, 2015
Very happy with the doctor and her explanations it was a infant appointment and was really impressed with everything. Beautiful office as well!
Jan 26, 2015
I definitely would and have referred you to friends. Love this place.😆
Jan 21, 2015
Legacy Eyecare provides expert care in a ultra-modern setting. I am confident that I am getting the best eye exam possible and that I have a team of specialists looking out for my overall visual health. Highly recommend Legacy Eyecare!
Jan 21, 2015
Don't lock up all my benefits when you only need to cover the exam. This cost me time later as I had to wait for you to release them so I could pursue purchasing glasses at another office.
Jan 14, 2015
Everyone there is very friendly and I enjoy visiting with them during my exam. I have gone for three years now and Dr. Brewer has been great to work with and is always very professional but friendly!
Jan 14, 2015
Staff was very professional, i felt like I had a thourough exam. Very thankful you are opened on Saturday's. I referred my husband for a visit.
Jan 14, 2015
Katie in the eyeglass fitting dept was very helpful and patient!
Jan 4, 2015
I live in Chicago and still go back to Omaha to see Dr. Brewer and his staff. Nothing but the best!! The new building is beautiful, selection is great, and the staff couldn't be more helpful.
Dec 29, 2014
Nothing you could change, really great!
Dec 21, 2014
All of the equipment is very much rooted in the modern world, but the customer service is old-fashioned goodness. By that I mean that everyone is polite, professional and yet is able to engage well with the customer. This is excellent!
Dec 21, 2014
I would like a coat rack available. The staff should introduce themselves
Dec 19, 2014
Your staff is very friendly! I enjoyed my visit.
Dec 17, 2014
Overall, I was quite satisfied with my visit to Legacy Eyecare.
Dec 16, 2014
Great service, new better location and facility, excellent selection
Dec 15, 2014
The only somewhat confusing part was that that machine that read the current prescription of lenses in my glasses produced numbers that did not match the prescription Dr. Brewer wrote in my chart when those glasses were ordered. Close, but not an exact match. The "new" prescription Dr. Brewer wrote for me last week was compared to the machine's numbers and interpreted to me as indicative of a small change in my vision. The technicians in the glasses-fitting area, however, looked back in my record and noticed that Dr. Brewer had written the exact same lens prescriptions on both visits, with the only change being a 5%change in the access number. So, perhaps (a) the exam room assistant that did the machine read of my existing lenses should have called the Dr.'s attention to the discrepancy; or (b) the Dr. Should have noted both the discrepancy and the fact that he wrote the same prescription on both visits; or (c) the glasses-fitting techs should do the machine-read part of the exam.
Dec 14, 2014
Nothing to add or change. Very nice office and everyone is so nice. Keep up the good work.
Dec 12, 2014
It is getting too expensive here. I pay for insurance, I don't feel I should have to pay extra for a "technology fee" and the overhead. I won't buy a pair of glasses there because I don't want to spend $400. Everyone is very nice and helpful and I have been going to Dr. Jackson for 15 years. I would just rather go to somewhere less expensive next time.
Nov 28, 2014
The staff was very professional and friendly!!
Nov 25, 2014
I got 3 text reminders and 2 e mails before my appointment and then another text that morning. Overkill on the reminders.
Nov 23, 2014
Looking forward to the new facility. It is always fun to get free samples. We used to get small travel sizes of saline solution, ie.
Nov 21, 2014
Nothing that I see at this point.
Nov 20, 2014
Very thourough & on time.
Nov 13, 2014
This is a great office with a wonderful, very helpful staff!
Nov 12, 2014
An organized process and thorough-exam; both prior to and actual time spent with a knowledgeable and professional doctor. Everything was explained, questions and concerns answered, options and recommendations, etc. Overall, service provided for me on this visit was outstanding. Thank you!
Nov 12, 2014
I'm always impressed with the staff's professionalism and knowledge.
Nov 10, 2014
Great visit and most thorough exam I have had. Staff was awesome , helpful and courteous
Nov 8, 2014
I think overall it's a very professional, caring business, but very expensive.
Nov 3, 2014
Legacy eye care is fantastic. You even filled out my Medicare form. Thank you so much.
Nov 2, 2014
always timely and quick. Concern is I believe that legacy Eyecare is pricing myself out of your market. Everyone I discussed my eye appointment with and of course costs come up, and my exam was the highest priced of everyone. Also my wife was going to order lenses for her glasses and they were more than double mine. Appreciate your business but we will need to look elsewhere next year for a new visit. Can't spend $600 for new glasses and frames for myself. My wife would of been a $1000. Not necessary. Thanks for everything.
Nov 2, 2014
The front desk girls could be a bit more warm and friendly~ they seemed to use that type of energy in chatting with each other plenty, though. Also, I got good explanations from the eye doctor I saw, but felt like the pace was very rushed & hurried.
Nov 1, 2014
Doctor was very thorough and the staff was awesome when helping me pick out a new pair of glasses!!
Oct 29, 2014
I would like to see an option for some sort of less expensive frames for the families that can not afford $300 or more for just their frames.
Oct 27, 2014
We requested to NOT receive text message reminders; which I assume has been done. Email reminders are o.k.
Oct 24, 2014
Generally, I do not like the "salesy" feel of the optical department. I feel like that part of the appointment is stretched out. It must be commissioned based. It is probably where the profit center is, but I feel like my time is being respected.
Oct 23, 2014
My daughter Lexi had a great experience at her first eye exam.
Oct 23, 2014
I enjoyed my visit to Legacy and their helpful staff.
Oct 22, 2014
I'm very satisfied with Legacy Eyecare and have referred others. The staff is very courteous and friendly. Dr. Brewer takes time to explain all I need to know.
Oct 22, 2014
I really appreciate the quality of service offered and the professionalism of the doctors. The office is very nice and the staff is friendly and helpful. The prices for glasses and high end selection may be suitable to some of the customer base, yet it may deter others from purchasing. I looked at a frame and was quoted $450 as my responsibility after billing my insurance. The frame was priced at $240 and I found the same one on Amazon for $94.
Oct 14, 2014
Great staff! Very friendly and helpful. Jeremy was a great help in selecting new glasses and sun glasses.
Sep 19, 2014
The customer service is excellent. Dr. Brewer is the best I have ever utilized.
Sep 18, 2014
Excellent Customer Service
Sep 18, 2014
Found out over a week later that my lens were made wrong. Seems like there's a quality control issue in the system somewhere. You called me about this, otherwise I wouldn't have know I didn't get what I paid for so that's a plus.
Sep 18, 2014
Very pleased. Glasses arrived in three days which is exceptional turnaround.
Sep 18, 2014
Absolutely great Doc and staff.
Sep 18, 2014
Love the friendly service. I stopped by without an appointment for a contact fitting and was given fast, friendly service. I am very grateful to have chosen them as my eye care practicioners.
Sep 18, 2014