N2 Eyes Optometry
Dr. Kim-Chi Pham, Dr. Rahim Kanji, Dr. Neal Pithwa
304 Reviews
Outstanding service friendly staff
Apr 17, 2024
The staff and optometrist worked very precise and efficient. Also very kind. Getting access to my new RX’s was very easy and painless as they were able to email them to me.
Apr 9, 2024
Very friendly and efficient staff.
Apr 9, 2024
Everyone was professional and helpful. Dr. Balm is thorough and answers all your questions.
Apr 5, 2024
Really good and kind service got me in and out quickly and efficiently thank you for the help will be back.
Apr 4, 2024
Entire staff 100% professional and courteous. Nice to interact with a staff that appears to want to be there! Thank you all for the great service !
Mar 27, 2024
This was my third annual eye exam with N2 Eyes Optometry. My appointment went smoothly and I was seen promptly after my arrival. The entire staff were knowledgeable and accommodating. The office was very well maintained and provided a pleasant environment. Dr. Pham was excellent as always, and full of energy and enthusiasm. Similar to my last review, I continue to highly recommend their services.
Mar 17, 2024
N2 Eyes has been my optometry go to since I moved to Virignia. The service is always quick, there usually isn't more than a 5-minute wait. The staff is SO friendly - everyone is smiling and everyone is chatty which always is fun and makes me feel welcome. They are easy to work with, and they have such a wide selection of affordable glasses. I would definitely recommend them!
Mar 7, 2024
5 star rating! Professional, attentive, knowledgeable, & responsive!
Feb 28, 2024
Great experience all around!! Staff were friendly and I felt well take care of. Would recommend this place to family & friends.
Feb 14, 2024
The staff is always friendly and willing to assist with whatever concerns you may have. Dr Kanji cares about the work he does and always seeks to provide the very best solution for his patients.
Feb 11, 2024
Always prompt, friendly and professional care.
Feb 3, 2024
Everyone was very nice and explained everything great. No rush to talk to you. Most time that I have ever spent talking to an eye doctor. We definitely recommend.
Feb 1, 2024
Top The prices are way too much, I had to pay for an explanation, not at all excepted. But hands down tremendously helpful and wonderful service and I'd recommend you to anyone and will return, but I regret not being able to purchase from you. !!!
Jan 25, 2024
Great and prompt service with a smile! Thank you!
Jan 17, 2024
One of the best experiences. From the moment I walked in the door I was welcomed and made to feel like I had been a long-time patient. Izzy talked and laughed with me like a long-time friend.. (she is a keeper) Dr. Pham was informative and made me feel comfortable in my skin, removing doubt about sitting at the machines.
Apr 1, 2022
Excellent, friendly service from check-in through the actual optometrist appointment. The office was very clean and nice.
Mar 29, 2022
Great staff! Easy to work with and a;ways want the best for the clients!
Jan 25, 2022
Incredibly professional and friendly staff. Made me feel welcome, like part of the family. Spent time with me. Established a relationship. Very thorough diagnostics with exceptional imagery and explained everythging to me. Wonderful experience. Dr Pham and Izzy were amazing!
Jan 20, 2022
An excellent experience. Dr. Pham and the staff were great and the doctor was very helpful in making my decision to have my cataracts examined by a surgeon.
Oct 8, 2021
Dr. Pham thanks for your excellent care along with you staff's professional demeanor along with great customer service. Take care. Ron
Sep 24, 2021
Everyone was so friendly and helpful! Great service and I was able to get an appointment quickly!
Sep 16, 2021
Always enjoy Dr Neal Pithwa. His.knowledge and guidance and care of me is outstanding. He has taken care of me over the years.
Jun 12, 2021
My first visit was a nice experience. Friendly customer service and staff. I will be back for my second visit
Jun 3, 2021
Everyone in the office is friendly and knowledgeable.
May 26, 2021
I always enjoy coming to N2 Eyes Optometry. The nurses and doctors are all very nice here. They answer every question that I have. This is my first time back in 5 years only because they did not take my insurance. Now they do and I am so happy to be back. I recommend N2 Eyes to everyone.
Apr 7, 2021
Good visit; professional, clean and friendly
Oct 13, 2020
I would rate N2 Eyes Optometry 5 stars. I had an overall great experience. It felt neat and safe as they followed protocol. As soon as I entered the building I was greeted with friendly smiles and friendly conversations. The Dr. and staff were amazing.
Oct 9, 2020
Great services, staff was respectful and very nice. The Dr. was awesome, they are my new eye care team...
Jul 9, 2020
The staff was very friendly and nice people. The doctor was very helpful and nice also. I will refer all my family and friend. It was good to meet nice and kind people in a business.
Jun 16, 2020
The staff are pleasant and efficient. Dr. Kanji is very personable and thorough. He explained my treament patiently and clearly. Everyone wore masks, which I appreciated.
Jun 12, 2020
It was great! Nearly no wait time. Everyone from the front of the office to the back were very welcoming and professional. Its a comfortable environment, and personable!
Jun 10, 2020
Appreciate meeting you and you being able to work me into your busy schedule. Great to know that my eyes are in good hands and Dr Ro states that with time everything should be good.
Jan 4, 2020
Very knowledgeable staff. Very friendly. Ease of getting an appointment. Good selection of frames. I would highly recommend them.
Aug 15, 2019
Thursday was my first time visiting N2Eyes. The experience was great! The office staff and support were efficient and courteous. Dr. Cassis is awesome and exceeded my expectation. I will most certainly return for future visits.
Aug 2, 2019
Always have a pleasant experience at this office.
Jun 6, 2019
N2 Eyes Comprehensive Optometry, Inc.. 11045 Warwick Blvd N.N, VA 23601 & There # 757-596-4018 , Is a great practice to go when your looking for a great Knowledge Doctors & A Knowledge professional friendly caring staff. They have a great selection of eye glassess & Designer Eye glassess , they have all your needs in 1 great place , they made me feel right at home to the point .I forgot I was having my yearly eye exam :)))) they are very knowledgeable in there field..which is an A++ For me..I have had some very bad experiences with other Eye Doctors Practice ...But not here & I am so thankful... I would like to thank all the staff & Doctors who waited on me when I had an a on 5/3/2019 Thanks for making me feel at home ...sincerely Mrs.. Deloise C Jones..
May 21, 2019
Awesome visit Nicole Woodley
Mar 22, 2019
Dr Cassie and Staff are superb in every area. They give you their full attention to make you feel comfortable. Dr Cassie has been patient with me with all the complications I have. Very thorough in the exams and tests! I would highly recommend N2Eyes!
Feb 25, 2019
Professional and friendly staff !
Feb 12, 2019
Always enjoy going to see Dr. Cassis and her staff! Friendliness, professionalism, and quality are abundant!
Jan 30, 2019
Dr. Cassis,O.D., FAAO she helps you to get a good outlook on your life and your eye health. In her office her special team makes you feel welcome. Dr. Cassis is very good with her examination of your eye. She helps you to understand exactly where your vision is and what you need to do to keep it healthy. God Bless you all. Thanks for everything.😀
Jan 29, 2019
Sally and I always enjoy and respect the services N2EYES provides, knowing the services provided are for our good. Since retiring, I was surprised about the out of pocket. Maybe this is new to Sally and I since joining VSP. We will need to adjust coming in separate to reduce the cost burden.
Oct 26, 2018
As always great staff and excellent service
Oct 25, 2018
Staff are so friendly and welcomes you by name before you are all way in the lobby! They are efficient and knowledgeable! Dr Cassie is excellent and makes sure you receive the care and deals with your issues as best she can. Takes time with you and very personable and makes sure you are comfortable and understands what needs and should be done. I thank you for the care of Dr Cassie and Staff!
Oct 21, 2018
Thank you for a thorough exam. I’m glad to know there is a solution to my eye issue. You and your team are wonderful!
Sep 19, 2018
Had a great visit here as usual. The staff is very friendly and professional. It's always a pleasure spending time with Dr. C who is a great doctor and an even better friend!
Sep 13, 2018
Great office! Great Provider.
Aug 14, 2018
Very friendly staff and helpful.
Aug 4, 2018
Everyone in the practice are very courteous professional and friendly.
Jun 30, 2018
I had an eye emergency after having outpatient surgery due to breast cancer. I tried to get an appointment with National Optometry in Patrick Henry Mall. I have been a patient there for over 15 years and was very disappointed at their lack of compassion. I called N2 Eyes and the staff was amazing and sympathetic to my pain and got me an appointment. Dr. Cassis was so nice and I felt like I had been her patient for years. This is what is means to serve others.
Jun 25, 2018
Optometrist with the best looking shoes and really great at her job
May 18, 2018
I found you on the internet and, after reading several reviews, I decided to make an appointment. I was warmly welcomed and assisted by the receptionist, and received great care from Dr Cassis and her technicians. I would strongly recommend this practice to anyone considering a comprehensive eye exam.
Apr 19, 2018
Dr. Cassis is a very genuine person and equally competent clinician. She goes above and beyond to provide a thorough eye exam and ensures all complaints are addressed to a high level of satisfaction. I have been going to her for years and would gladly recommend anyone I know to visit her practice especially if they are in need of comprehensive optometric services.
Apr 18, 2018
Great customer service and informative, they are truly passionate about the business.
Feb 8, 2018
My exam was very thorough and pain free. I felt like Dr. Cassis and staff spent the appropriate time with me. Everyone was friendly and there was a good selection of glasses frame styles to choose from. The office is really nice and centrally located. I will continue to stay there as a client and recommend their services to my friends and family.
Jan 16, 2018
Every one was very nice and very professional. I have had many eye and sight examination . I feel that this one was the best I have ever had. I feel that the problem that I have was well addressed.
Jan 12, 2018
I am always pleased with my visits. The ladies that work in the office work very hard to make sure that you are comfortable, have everything you need, and are happy with your choices in glasses and/or contacts. I have been coming to this office for years and recommend them to everyone I know.
Jan 11, 2018
Always a pleasure going there. The staff is always pleasant and the doc is hilarious. It’s nice to go into an office where everyone seems to truly enjoy where they work.
Dec 28, 2017
It's been 7 years since I last visited the office. Some things have changed but not the most important thing, the staff. Always professional and happy.
Dec 21, 2017
Dr. Cassis was excellent! Staff was great and I can now wear contact lenses again after being told that I couldn't. Highly recommended!!
Nov 16, 2017
Dr. Cassis has been my eye doctor for about 10 years now. She is the best. Her staff is always very helpful. I have never had to wait for my appointment. They always see me right on schedule. I live in NC and I am sure that I could find a good doctor close to home, but I will continue to drive 60 miles for the great service I get at N2Eyes.
Nov 10, 2017
Great staff, great environment, and excellent service! Thank you!!
Nov 1, 2017
Very friendly and attentive staff. Exam started on time and was very thorough.
Aug 30, 2017
I have been going to N2Eyes for several years now. Dr. Cassis and her staff are the best I have ever been to. The staff are very knowledgeable and friendly. Dr. Cassis is the best in the biz (IMHO). I always recommend N2Eyes to everyone who needs an optometrist. Thank you to N2Eyes for taking care of our family!
Jul 19, 2017
Once again a most pleasant experience! Warm, friendly, professional, positive, encouraging exams and evaluations, matching me with the best lenses for my eyes and lifestyle!
Jun 6, 2017
Was my first initial visit. The examination was one of the most comprehensive I have ever been through. I would highly recommend.
Jun 5, 2017
As usual (since Dr. Cassis took over the practice;)) my yearly eye check up experience was exceptional! The staff were welcoming, polite and professional. Dr. Cassis always makes me smile and I feel very comfortable in her competent care!
Apr 26, 2017
Always a pleasure! Staff and Dr. C are extremely friendly, considerate and very helpful.
Apr 15, 2017
Wonderful people, great doctor!
Apr 8, 2017
I can always depend on superior service at this location. The staff and specialists are well trained, they're super friendly and they take their time explaining everything I need to know. I recommend N2 Eyes.
Mar 29, 2017
Love the undivided attention I received!
Mar 16, 2017
Great visit as always. Dr. Cassis and her staff keep my vision needs in focus (lol) and always coordinate with my other medical requirements.
Feb 23, 2017
Extremely caring and professional.
Feb 10, 2017
N2 Eyes is GREAT! Try them and you will see!!
Jan 26, 2017
Awesome customer service and really enjoyable atmosphere. So much fun!!!!
Jan 14, 2017
Very through and positive appointment. I learned many things I did not know before.
Jan 12, 2017
My first appointment at N2Eyes. Very thorough eye exam, Doctor Cassis took the time and answered all my questions so I could understand what was going on, ordered a pair of prescription Costa Del Mars and scheduled an appointment for next year... Enjoyable experience! Bobby
Dec 27, 2016
Dr. Cassis is a professional and I look forward to my eye exam every year. She takes time to explain my particular eye health / problems to me in a way that I understand. The staff is always friendly and professional.
Dec 22, 2016
I have had an eye prescription for the 14 years. Until I found N2 eyes comprehensive optometry I have had some terrible experiences with the eye doctors. At N2 eyes comprehensive optometry they have always been friendly and respectful. They listen with concern and don't pressure you to purchase their prescription eye wear. They have always improved the clarity and distance of my vision. I really love that they don't have that machine that puffs air into your eyes.
Dec 10, 2016
Y'all are great and I'm so happy you take such great care of my family.
Dec 7, 2016
Excellent treatment and staff
Dec 2, 2016
N2 Eyes is the type of practice you don't find often in today's world. Friendly, caring - takes all the time that's needed with patients to ensure questions are answered and vision review is thorough. It's a bit out of the way for me, but it's worth the drive! Love Dr. Cassis and her team!
Dec 2, 2016
Professional and courteous service every time!
Dec 1, 2016
I love coming to visit. Your staff is friendly and knowledgeable. Thank you fit the great care!
Nov 26, 2016
I'm really not much of an "on-line" person, but I was able to navigate your web page and find everything that I needed easily.
Nov 16, 2016
N2 Eyes Comprehensive Optometry is a pleasant, professional establishment, with a knowledgeable, cheerful, courteous and helpful staff.
Oct 15, 2016
As always the whole crew does a great job, Thanks to all
Oct 13, 2016
Very friendly and welcoming 😊
Oct 11, 2016
Always a pleasure to visit N2 Eyes. Dr. Cassis and her assistants are all very thorough, professional, and make the process enjoyable. The selection of frames alone is a great reason for a visit.
Oct 7, 2016
Great visit as always. Scheduling was great. The staff was great
Oct 5, 2016
Dr Cassis and her staff are awesome. They are caring and considerate of your eye care needs. They are very competent and reliable. I have been going for a few years and have never had a issue. Dr. Cassis is a great doctor with much compassion and care for her patients. I always feel very comfortable when I enter the office.
Sep 29, 2016
I really appreciate Dr. Cassis and her staff. They are thorough and helpful in all aspects of the practice.
Sep 14, 2016
Great office. Kirsten was the tech who helped with the initial tests and further supported the fact that Dr. Cassis and N2Eyes has a great staff. Dr. Cassis takes the time to make sure things are right and does a great job examining what is being done. Took me many years to start at this practice but glad to have found them.
Sep 2, 2016
Three and 1/2. Prior to this last visit, the rating was 4 and 5 star. See comments below.
Sep 1, 2016
Everyone at the office is great! The most thorough eye exam, and best advice, I have ever received.
Aug 31, 2016
I think Dr. Cassis is thorough as well as cordial.She makes me feel at ease during exam.
Aug 31, 2016
Everyone at N2eyes is terrific. From the time you walk in until the time you walk out you're made to feel very comfortable and appreciated. I greatly appreciate the time Dr. Cassis took with me for my exam and how she explains everything so well. I never felt rushed.
Aug 26, 2016
All excellent. Professionalism with personality.
Aug 24, 2016
Dr. Cassie is very thorough & a excellent Dr.
Aug 17, 2016
I have been going to Dr. Cassis for around ten years now and during that time she and her staff has always be very professional and thorough with their service. When any one ask me if I know a good Optometrist I always give them her name. Dr. Cassis is very good at what she do.
Aug 12, 2016
Wow! Thank-you all - testing and helping my eyes in back of w/my brain... you understand w/my problems and changing my glasses - is much better --- thankfully :)=
Jul 4, 2016
Very friendly and helpful staff!
Jun 30, 2016
Excellent service on every visit!
Jun 21, 2016
Excellent customer service. Family friendly.
Jun 20, 2016
Dr.Cassis and her staff are always great when I have an appt. You do npt have to wait long and She is very concerned about her patients
Jun 17, 2016
Very thorough exam. Friendly doctor and staff.
Jun 9, 2016
Overall visit was ok. However, office communication needs to improve. It was my understanding that I had an appointment with Dr. Cassis instead was seen by another doctor. Also waited in the chair...room 1 for nearly 25 minutes.
May 21, 2016
Everyone was very nice and made me feel welcome!
May 20, 2016
I had read reviews for other optometrists in the area and based on their positive feedback I made an appointment. The staff is very nice and very responsive. I was able to book an appointment within the same week and when I arrived I quickly filled the required paperwork and back to exam room. Again, the staff was professional and very nice. When it came to time select my frames and lenses they showed me many options but never was there pressure to "up-sell" a particular lens or frame. Bottom line, great staff and nice facility. Highly recommend.
May 15, 2016
Always a pleasure to receive service here. Great staff, knowledgable Doctor, the latest technology. And the jazziest frames around.
May 13, 2016
Best in town. Truly appreciate the service they provide.
May 3, 2016
For me this was a first time to visit to an optometrist. I learned a lot and Dr. Cassic helped me to understand the process of taking care with my eyes. I give an A+ to the visit and results (assuming my glasses work out!).
Apr 21, 2016
Always a pleasant experience
Apr 21, 2016
I was in panic mode when I called. As always, you got me in and took care of the issue. I could never ask for a more caring and professional office. You all are much appreciated.
Apr 21, 2016
It's always a pleasant experience to visit N2Eyes - the staff is friendly and courteous, services are explained well and of course, I LOVE Dr. Cassis!
Apr 6, 2016
The atmosphere in the office are very personable and friendly and professional. I feel welcomed every time I visit. I love the front office, the technicians and my first encounter with Dr. Overmeyer. Great people to meet and work with.
Mar 28, 2016
I got exactly what I expected - friendly people, competent technicians and adorable Dr. Cassis. I wished she had laughed out loud more when I was there.
Mar 24, 2016
I always feel welcome and comfortable, your team is very nice.
Mar 24, 2016
eliminate fragrance in waiting room
Mar 23, 2016
Awesome as always. Great staff, nice people, comfortable facility.
Mar 15, 2016
Great visit, prices are a bit high
Mar 9, 2016
You guys are excellent all around. I feel blessed to have you so close to home.
Mar 9, 2016
Very happy with Dr and staff.
Mar 7, 2016
the eye doctor made a bad first impression- we will not be going back for future eye exams- already asked them release my insurance---the regular staff were very nice though, especially the receptionist
Mar 4, 2016
Thank you for being comprehensive in your exam and providing options for your patients.
Mar 3, 2016
As always my exam, although very professional, was like a visit with friends. It is always worth the extra time to come over from the " Beach ".
Mar 3, 2016
This was one of the first times the red headed lady at the front desk was nice or did not mess up when I asked for a pres refilled.
Feb 24, 2016
Your internet forms never seem to work I have tried them at least twice.
Feb 19, 2016
Dr takes time with patients very caring
Feb 14, 2016
I love Dr. Cassis. The staff are very friendly. The recommended add ons and lenses make glasses pricey even with insurance.
Feb 5, 2016
The only thing is the wait between when the tech gets done and the doctor comes in.
Feb 4, 2016
I love this place. They re VERY personable ad send as much time as you need with them.
Jan 22, 2016
All went extremely well. I arrived early, got seen immediately. The staff was extremely pleasant and helpful.
Jan 21, 2016
I expect much larger discounts on eyewear!! My previous eye wear provider gave 50% off your second pair of glasses. I was initially offered only 20% off. I was very disappointed!
Jan 20, 2016
When you have picked out glasses, every attempt should be made to explain the cost for each part. I was told the frames were the most ($200). Well, I couldn't understand what was the rest of the $1300? I might could have changed some things. When I said I was going to look other places, she dropped me like a hot potato! She said, thanks and walked off. I didn't think that was very professional at all. I love dr Casis and that's why I come back!
Jan 20, 2016
I was looking for a bigger discount on my wife's second pair of glasses! We were initially offered only 20% off, I mentioned that they were giving 30% last time! So we were given the 30% discount. However I was hoping for a 50% discount seeing how I sent e-mails about big discounts and complained at my last visit how our previous provider gave 50% off your second pair!
Jan 19, 2016
I had a great visit! Dr. CASSIS WAS GREAT and very patient with my 8 year old daughter. The Staff were all helpful and I noticed how they work as a Team to get us through the process.
Jan 8, 2016
Don't change a thing. The service I received was top notch !
Jan 7, 2016
Always up to date equipment and informed staff. No suggestions to offer.
Jan 7, 2016
My family appreciates how well our needs are explained. Nancy was very understanding and worked well with my teenage grandson. Feels like family.
Jan 3, 2016
Always great friendly service.
Dec 30, 2015
Nice experience. Thanks.
Dec 29, 2015
Everyone is great, helpful, professional, polite and very caring!!! Answered each and every question and were very patient with my children and I!!! Priceless!!!
Dec 22, 2015
Nothing at all.I'M allways pleased.
Dec 18, 2015
Perhaps if someone is coughing or has a cold they might consider wearing a face mask?
Dec 17, 2015
No improvement needed! Everything was Great!
Dec 16, 2015
No problems. Excellent service by all.
Dec 7, 2015
everything was good and the staff were very nice.
Dec 3, 2015
It's was very graceful staff was polite prices were very reasonable and yes I will be back a very nice atmosphere
Dec 2, 2015
Great to see everyone this year. I referred someone to you but they wouldn't make an appointment because you charge $99 to fit contacts. If you would file with the insurance instead of this coming out of pocket that may help.
Dec 2, 2015
Very professionally organized and the team is excellent ! Very happy with the progress on my contact lenses. I definitely recommend your service!
Nov 26, 2015
I was very pleased with my visit to N2 Eyes
Nov 19, 2015
It would be awesome if you could work something out with military and veterans. But other than that i enjoyed the appointment. Thank You!
Nov 19, 2015
update website with forms for yearly patients to complete before arriving.
Nov 19, 2015
The visit went well. The doctor was patient and took the time to explain all the crazy stuff going on in my eyeball pics. Who knew!? (Eye doctors, that's who.)
Nov 18, 2015
I haven't had a bad visit yet. I didn't buy any glasses because the last pair I bought a few years ago are still great!
Nov 17, 2015
The best physician's office all around!
Nov 11, 2015
Friendly and professional staff.
Nov 6, 2015
The whole experience was first class. The office staff was very friendly, attentive, and took time to explain what they were doing and why. The doctor seemed very genuine in her care. I would recommend you to everyone.
Nov 5, 2015
As always received exceptional service and care from everyone at N2Eyes!!
Oct 29, 2015
Very friendly service, great job!
Oct 27, 2015
I liked how thorough the exam was. I was even able to see the effects of allergies on my daughter's eye lids! She took the time to explain to me and my child about her vision as well as the procedures for wearing contacts. It may seem expensive, but with all the subsequent follow up visits included, it really isn't.
Oct 24, 2015
As always your office is outstanding
Oct 22, 2015
I would like cheaper prices for lenses and more of a selection for cheaper frames
Oct 17, 2015
Wish all Dr visit went this way😊
Oct 9, 2015
My visit was great,but waiting time was not so great....
Oct 7, 2015
I understand that my wait was due to the storm but would have liked to have known that when I came in because I would have rescheduled for another day.
Oct 7, 2015
Everyone is friendly and easy to deal with
Oct 4, 2015
I was greeted in a professional manner. I was seated on time and everyone I dealt with was friendly and explained what was being done.
Sep 16, 2015
Very Pleased with my visit
Sep 12, 2015
Very friendly; Very efficient; Excellent information exchange. Highly recommended.
Sep 10, 2015
Great office staff, professional, courteous, knowledgeable
Sep 9, 2015
I always feel that my appointments with Dr Cassis and associates is a positive experience. It is a warm, friendly visit without losing a bit of the confidence and competence of the staff. I highly recommend N2Eyes to anyone who wishes to have their vision maintained or improved.
Sep 3, 2015
Less automated phone calls.
Aug 21, 2015
Good friendly environment
Aug 19, 2015
I would like to see discounts for brand name eye wear like Oakley's, my favorite brand. The service was fantastic and everyone was very friendly and it was even Friday afternoon. Thanks N2
Aug 8, 2015
I am so happy with our experience. Everyone is so knowledgable and friendly! I tell everyone about it.
Aug 8, 2015
Definitely a 5 star experiance, over the past 10 to 12 years. Dr Cassis will always take the time to make sure her patients understand any issues they have with vision.
Aug 7, 2015
Great as always totally at ease with the care received!
Aug 7, 2015
Nothing needs to be changed.
Aug 5, 2015
Dr Cassis and her N2 team in addition to being professional and competent are also very Patient Oriented. They make it easy to be up-to-date with your vision requirements.
Aug 5, 2015
N2 Eyes has a very nice staff. They are kind and listen to concerns and explain things well.
Aug 4, 2015
The staff at N2 Eyes was very courteous and knowledgable. I felt very comfortable and everything they did was explained to me thoroughly. The whole team I dealt with was very friendly and very good at what they do. I highly recommend their services.
Jul 31, 2015
Everyone there was very nice and professional. It was our son's first time at the eye doctor and they made him really comfortable even when he had his eyes dilated.
Jul 28, 2015
Very pleasant and thorough. Everyone very nice and they make you feel c
Jul 26, 2015
I absolutely LOVE Dr. Cassis!! I cannot say enough good things about her!
Jul 23, 2015
Every one is so friendly and make you feel right at home!!!!!
Jul 23, 2015
Dr. Nathalie Cassis is THE BEST!!! I have somewhat complicated eyes, and she always explains things to me, giving a clear picture of next steps and solutions. I trust her completely, and despite the recommendation to go to Virginia Eye Consultants for my check-ups, I choose Dr. Cassis! Highly recommend her and her team for glasses, contacts and any eye problems you may have.
Jul 23, 2015
Very friendly staff. Everyone I talked to was smiling and eager to help. Very nice facility as well.
Jul 21, 2015
Very happy with everyone I dealt with at N2Eyes. Confident my vision health is being well monitored. Thanks
Jul 20, 2015
I think y'all are great. I wouldn't go anywhere else.
Jul 15, 2015
I received no fewer than 8 notifications on my appointment. It's annoying really. I don't mind one but between the notifications on my phone and email, it was frustrating.
Jul 15, 2015
I wouldn't change a thing. Wonderful experience, great staff, and awesome Optometrist and technicians.
Jul 14, 2015
Very nice team. It never feels like an appointment feel mor like im visiting friends!
Jul 9, 2015
Everything A OK I'm sure I waited a little past my app't time; but, if it had been too long, I would have whined. No whining necessary yesterday.
Jun 26, 2015
Loved Martha's kind service.
Jun 23, 2015
For my first visit I was highly impressed. The doctors, assistants and staff were extremely friendly and personable. I would definitely come back.
Jun 23, 2015
If you know you are running more than 45min late, you should inform the patient and give them the opportunity to reschedule. Would you see me if I was an hour late? I rated average because of the delay.
Jun 22, 2015
I love coming here! Everyone is friendly and very knowledgable. It is always a pleasant experience. The staff truly wants what is best for the patient.
Jun 18, 2015
As always, a great eye exam and extremely pleasant and helpful staff.
Jun 18, 2015
A little more explanation of condition of my eyes. The additional picture of my eyes cost $39.00 but what did that do for me? Besides being told my eyes are good to go.
Jun 18, 2015
Excellet service everytime I visit. Happy customer!!
Jun 13, 2015
Out of network. The fact that you are now out of the Anthem Blue Vision network means I very likely will need to cease being a patient. This makes me sad because Dr. Cassis is an excellent doctor giving excellent service. But the costs to me of out of network are enormous. hundreds and hundreds of dollars.
Jun 5, 2015
Cannot think of any changes or services at the moment.
Jun 2, 2015
Always a great job, thank you!
May 30, 2015
Dr. Cassis you and your staff are first class professionals visiting your office is always a pleasent experince thank you so much
May 22, 2015
There is no doubt in my mind that I was totally informed on my eye health and eye conditions.
May 21, 2015
You are always so great! I did not get a hard copy of my script when I left and you are mailing it to me. I recommend you offer it as clumsy people like me forget to ask :-)
May 20, 2015
Doctor and staff were warm and friendly. Very pleased with the care I received and would recommend this practice to friends and family.
May 2, 2015
Just one minor complaint: I was referred to Dr. Starling of VA Eye Consultants for an appointment the following day (today), which was SOOO lucky (they'd had a cancellation; it was this option vs. waiting until July 31st for another referral). When I got to the appointment today; your office notified me of this appointment, I was told about 15 minutes into it that it would be a THREE-HOUR appointment! Had I known ahead of time, I would've 1)eaten breakfast beforehand, and 2) made arrangements for someone else to take my 94-year old mother to lunch at her assisted living facility. Like I said, minor complaint. I LOVE Dr. Cassis!!
May 1, 2015
I was told to have a seat and i would be called. No mention of filing my insurance when i was given the total due. Just how did i want to pay
Apr 29, 2015
Experiencing contacts for the first time. Dr. Cassis and her team continue to work with me until we are all happy. Always, always with a smile.
Apr 25, 2015
Great experience I highly recommend Dr.Cassis
Apr 25, 2015
If you were to offer N2 Eyes T-shirts, I'd wear one...
Apr 22, 2015
Excellent first visit! I appreciated being treated as an intelligent human being with prior experience with the vision correction process. However, I did notice a minor inconsistency with the data entry on my receipt: my husband who paid is not the correct holder of the Doctor, PhD title/suffix, I am. Thanks again for a wonderful experience and I will see you soon for eyeglass pick-up! :-)
Apr 21, 2015
Best visit to an optometrist I've ever had.
Apr 14, 2015
Everyone was very professional and helpful. Best service in town (as usual)!
Apr 14, 2015
I guess the only complaint I have is that this visit cost me $566 out of pocket. This is not N2Eye's fault. This too a large degree is my fault. When Vann was explaining all the options, I opted to take them all. The problem I have is, what did I really need vs what I bought. I probably could have saved at least $150 which too me would have been very significant. Next time I will be more cautious.
Apr 7, 2015
The staff was outstanding!
Apr 6, 2015
The music in the lobby was a little on the PRODUCE TENSION side! :)
Apr 3, 2015
Very good service, happy to recommend. Not happy that the onsite glasses place tried to get me to buy the most expensive glasses possible.
Apr 1, 2015
Dr Casey and team are excellent, very nice professional and all are Beutiful !!!
Mar 31, 2015
nothing additional to add
Mar 28, 2015
I have been seeing Dr. Cassis since before she bought the practice. The staff are always courteous and knowledgeable. Dr. Cassis makes your eye health and sight her first priority always. I will go nowhere else!
Mar 25, 2015
Wonderful caring office staff. Clean, neat surroundings. Dr Cassis is very kind,caring, and knowledgable.
Mar 25, 2015
I continue to have extraordinary assistance and support. In addition to quality medical assistance in the care of my eyes, I am treated with unquestionable respect, warmth and professional regard. A great experience.
Mar 21, 2015
I have been a patient for over ten yrs-even though I call myself a "preferred customer",actually all of you customers/ patients are as well. kudos to office staff & technicians. they are professional & friendly .Dr. Cassis is professional & the best in her field. ( Her wit is priceless )She has a way of simplifying a technical explanation so that even I can understand- wow- Dr. Cassis cares about her patients. I am so very grateful for her. Dr. Cassis called me even while she was on vacation to check on me when I had uveitis. I thank God for her as I expressed to my mother and friends. all doctors do not display that kind of care &concern for their patients"Thanks Dr.Cassis" (may god continue to bless and keep you ; your family and your practice always)- Love, joyce harris-andrews
Mar 15, 2015
I was impressed by the fact that the girl who took care of ordering the lenses came into the room so that Dr. Cassis could explain my needs. She was waiting for me. No waiting, explanation very clear and very friendly. Dr. Cassis was very open about the state of the cataract and also very supportive of my current family situation. I would recommend Dr. Cassis to anyone.
Mar 13, 2015
I always wanted to order Made in the USA Shuron's. I didn't ask if you do it, but if not, look into that 'cause I'm gonna ask when I'm in there next.
Mar 13, 2015
Everything was great! Very accommodating.
Mar 11, 2015
The office atmosphere is so pleasant it puts me at ease when I walk in. Dr. Cassis is very thorough and professional and she knows how to interact with her patients.
Mar 11, 2015
Your eyeglasses are way over priced -- with a discounted price of $669 -- there is not that much material or workmanship involved in those glasses -- so the mark-up is excessive. You shouldn't put people down for trying to find a reasonable alternative for prices on eyeglasses.
Mar 11, 2015
My visit was great. Dr. Cassis is wonderful. My visits are always pleasurable.
Mar 5, 2015
The front office staff is nice and professional. The doctor is wonderful. I had an emergency they got me right in the same day. Very informative.
Mar 5, 2015
As always Dr. Cassis and staff are very professional and friendly. I appreciate all of their knowledge and patience.
Mar 3, 2015
The receptionists could have been more welcoming.
Feb 24, 2015
Nothing. Brittnay was awesome
Feb 24, 2015
Excellent first time patient experience! I called at 1:30pm to make a new patient appointment and they were able to see me at 2:20pm that same day. By 3:30pm I had completed a full eye exam and ordered new glasses!
Feb 19, 2015
Always have a really great experience. Everyone is so friendly. I feel very comfortable with Dr Cassis. She is an expert in her field. The staff are always helpful.
Feb 14, 2015
I love going here. All staff are friendly.
Feb 14, 2015
All employees were extremely helpful and knowledgable. They have a great reputation here at Supship NN.
Feb 11, 2015
Both the Doctor and Technician were knowledgable and took time to explain the issues with my eyes. I was not rushed and my questions were answered clearly. I was very pleased with my visits.
Feb 6, 2015
Thanks got working with me on my new Contact Lens journey!
Feb 3, 2015
Always a pleasure to be seen at N2 Eyes
Feb 1, 2015
Nothing that I can think of at the moment.
Jan 30, 2015
Larger selection of frames and lower prices!
Jan 21, 2015
Felt like Dr. Cassis gave me more than one option...glasses or contacts. I just enjoy her so much. Very down to earth and so easy to talk to.
Jan 17, 2015
Wonderful experience! Each procedure and exam was explained to me prior to being done. Technician was friendly and professional. Dr. was compassionate, answered all my questions and help me make the right choice for me ! The young woman who helped me pick out my glasses was sweet, honest and was clearly looking out for my wallet when choosing frames and lenses !!
Jan 13, 2015
I wouldn't change a thing, the staff is fantastic, friendly, and helpful!
Dec 30, 2014
I think you all doing a great Job as it is.
Dec 20, 2014
I have recommended you many times since I fist starting coming to your practice. By coming to you I was made aware of high blood pressure and was able to get medical attention the very same day. I am feeling much better now. Thank you so very much.
Dec 9, 2014
Great service, I enjoyed every minute minus the bifocal word.....but that is my own fault! Thanks!!
Dec 7, 2014
It was a little warm in the waiting room and office. The doctor was very upbeat and personable. The staff was very friendly and attentive.
Dec 5, 2014
excellent experience overall
Dec 2, 2014
Visit was great, good to Dr. Natalie again.
Nov 28, 2014
I had a very good visit. The staff and doctor are always attentive and I always feel like they have my best interests at heart.
Nov 27, 2014
An anual exam that feels like a visit with friends. It doesn't get any better than that.
Nov 25, 2014
Great visit,good people,quality service.
Nov 21, 2014
I came on an emergency visit with an infection in my eyes. I had tried to call a little after the office had opened but only got the answering service. Therefore, I just came in. The receptionist said she would see if there was an opening but I should have had an appointment. Fortunately, the Dr. had an immediate opening and I was able to see her and get a perscription for my problem.
Nov 13, 2014
Everything was great. Thanks.
Nov 1, 2014
I have become a believer Dr. Cassis and staff are professional, knowledgeable, and friendly
Oct 25, 2014
as always.... perfect professional Kathleen cooper
Oct 24, 2014
In reference to my waiting time, I was a "squeezed in" appointment and did not mind the wait. I was actually grateful that I was able to be seen. Thank you.
Oct 23, 2014
My visit was very pleasant Everyone in the office did a great job Thanks Dr Cassis
Oct 22, 2014
My visit on Monday was like all of my visit true professional
Oct 22, 2014
Dr Cassis is an excellent eye doctor. I would recommend her!
Oct 7, 2014
Great Doc, great staff. Andy Inge
Oct 7, 2014
Thanks all for taking the time to see me yesterday. Great service for an emergency call-in.
Oct 3, 2014
Dr. Cassis and the entire staff are friendly and professional. LOVE EVERYONE THERE! Dr. Cassis is a fantastic eye doctor!
Sep 27, 2014
There is a reason why I come back and travel way from Hampton. The staff is great and attentive to my needs. Dr. Cassis is very thorough with the eye exam. We be coming here again and again.
Sep 23, 2014
Add more "durable workday style frames" ie; less expensive not so fancy.
Sep 19, 2014
All of the staff are professionals & do a great job!
Sep 19, 2014
I have finally found a new home for my eyes to be cared for!! Love Dr. Cassis......my neighbor referred me and I am so glad she did!! I will be sending all my friends and family to her!
Sep 19, 2014
All of the people I interfaced with; the receptionist, Brittney, Dr, and the person who helped me select frames were all very friendly, knowledgeable and professional and provided a positive experience. I am completely satisfied. Maybe provide a few more choices on safety glasses frames - more fashionalbe if that is possible.
Sep 17, 2014
Absolutely love the whole staff. We tell everyone we know about the wonderful service we receive.
Sep 12, 2014
Excellent service and care.
Sep 9, 2014
Greatest people EVER!!! Thank you!!
Sep 9, 2014
Service is always great when I come here! Everyone is always courteous and knowledgeable.
Aug 27, 2014
Dr. Cassis is #1 with me!
Aug 19, 2014
We are always treated with respect when we visit the office. Options are always explained well. Thank you N2 Eyes!
Aug 19, 2014
I love not having to wait past my appointment time to see the doctor. Promptly greeted, checked-in, very nice assistant. Everything was explained in terms I could understand.
Aug 15, 2014
Thank you to all the staff @ N2Eyes! You all were very professional and very knowledgable during our family check-up. Don't change a things, keep doing what your doing. Sincerely yours, The Jones Family
Aug 15, 2014
Great appointment. Can't wait to get my new glasses. Wish I understood the whole cataract thing a little bit better.
Aug 5, 2014
Are contact lenses prescriptions always a separate fee when all is examined during an eye exam? Are retinal scans reviewed by the medical doctor as well.? Everyone was great and very kind and helpful! Referred my girlfriend.
Aug 5, 2014
I always have a good visit @N2eyes and I expect nothing less. The staff and Dr Cassis are aoways friendly, courteous and willing to help.
Jul 25, 2014
Going to see the doctor is never so much fun as when I see Dr. Cassis.
Jul 25, 2014
Great customer focus and service keep up the good work!
Jul 15, 2014
I have recommended N2 Eyes to many people.
Jul 10, 2014
It seems to me that there may be a billing problem. Last year I discovered that VSP pays for the eye exam and my health insurance pays for the rest but I am still being charged for part of the exam.
Jul 10, 2014
Everyone was very nice and very professional. It was the best experience I've ever had at an optometry appointment. I felt like the doctor and staff truly desired to help me, not just process me. I would highly reccomend N2 Eyes to friends and family.
Jul 9, 2014
Very professional, prompt service provided. I enjoyed the visit and look forward to a return.
Jul 8, 2014
Great office! Staff is friendly and customer service is top notch.
Jul 3, 2014
Very thorough and professional service!
Jun 25, 2014
Glasses are a little expensive.
Jun 21, 2014
Van always works with me to find the least expensive option. That helps me a great deal.
Jun 17, 2014
First eye exam in YEARS! I was extremely impressed with the whole staff. The technician was very thorough as well as the Doctor. The Dr took all the time in the world with me and explained everything. I was well pleased!
Jun 17, 2014
Very good customer service
Jun 3, 2014
Great Service. I am so thankful that you were able to squeeze me in the schedule at such short notice. Thank you!
Jun 3, 2014
Always a great feeling at this office. Physician always respectful to my questions and concerns. Always willing to help as we grow older and our eyes are changing...seems like daily...Thanks
Jun 2, 2014
I appreciate your care and concern.
May 30, 2014
The visit was welcoming and informative
May 28, 2014
I was very impressed with the courtesy and professionalism of everyone there.
May 21, 2014
very happy , my 16 yr old daughter was very comfortable with all the staff
May 21, 2014