Olympia Vision Clinic
1050 Reviews
I had a great experience here. The doctor was friendly, knowledgeable, and ready to answer all my questions. I wanted to be really sure I had settled on the right prescription and to compare the old one with my new one and she was patient and let me swap out glasses till I was satisfied.
Dec 19, 2019
Fantastic reception staff, Mary Ferris is amazing, pre exam people very good. People in glass shop very qualified and helpful.
Dec 18, 2019
No wait, fast and friendly and professional. Doctor clear and personable
Dec 18, 2019
Fantastic crew, they were great with my kids and did a very comprehensive exam. Extremely knowledgeable and helpful. Only downside was that they don't offer glasses that would be covered by my kids apple health, but the quality of the exam is way more important - it's easy enough to take the prescription for glasses elsewhere.
Dec 17, 2019
Great service, high quality equipment and skilled professionals!
Dec 17, 2019
I only trust my vision to Olympia Vision Clinic. They are the best!
Dec 11, 2019
By far the best eye care I've had, anywhere, ever -- and I'm 61 and have worn glasses since I was 9. I know good eye care when I "see" it!
Dec 6, 2019
Awesome !! Eye technicians are great. I hate drops in my eyes and they are sooooo patient with me. Dr Loeb is awesome, I will see her until she retires
Dec 6, 2019
This was my first visit to the Olympia Vision Clinic and I couldn’t have been happier. They were wonderful from the time I checked in to picking out glasses. I would highly recommend them to all my family and friends.
Dec 5, 2019
What I like about Olympia Vision Clinic is that the staff is knowledgeable and works together as a team. (It's like they consider my time to be as valuable as theirs!) Plus they're very patient when I can't decide which frames to buy.
Dec 2, 2019
I am very satisfied with my exam.
Nov 28, 2019
Positive atmosphere, friendly people, attentive, explain things well as to what they are doing and what's going on with your eyesight.
Nov 22, 2019
I'm sorry, but I don't participate in these ridiculous surveys,"likes" and other assorted nonsense. I find these solicitations annoying and essentially valueless.
Nov 22, 2019
Excellent staff and providers.
Nov 22, 2019
Dr Cluney is an excellent Doctor . Friendly and very informative. I highly recommend him . Staff was friendly and knowledge.
Nov 21, 2019
Requesting this note be recorded in my medical records. I am requesting no dilation of my eyes in any future visits.. I was surprised that i was not given the option of either eye drops or pictures by the young lady who administerd the drops. I have not been using dilation at Olympia Vision for quite a while because of the effects it has on my eyes. We have been doing the pictures at your office. My eyes this last visit were dilated for at least 8 hours, the drops administered around 9 am. I also experienced a migraine later in the day. I was using dark glasses inside my home & 2 pair when I needed to leave the house with my husband at 6:00 in the evening. Other than the dilation my visit with Dr Cluny was a great visit & exam.
Nov 21, 2019
I appreciate the care I received. I am very pleased with the professional manner in which I was treated. See u next year.
Nov 20, 2019
Never had a bad experience here. Left a few years back for another clinic as I moved out of the area, but decided to come back. I'm so glad I did. Olympia Vision Clinic still provides outstanding service and I'm glad to be back with them.
Nov 20, 2019
Great, I needed help with an injury that was continuing to bleed after a week. My questions were answered and life is better now.
Nov 18, 2019
The assistant put the eye drops to dilate pupils before using the refraction (eye exam for prescription glasses). The doctor came in to do performance but I can't see anything. So frustration. Doctor apologized and put a note on the file. Reschedule next visit with no charge. Rule: Eye exam first, before dilated.
Nov 16, 2019
I felt the staff was very friendly. The examination was very informative to me about the condition of my eye sight. The follow up is cataract surgery that was explained in detail and has given me hope of improving my eye sight in the future. So thanks for giving me some hope for the future. Thanks again.
Nov 15, 2019
Friendly staff and excellent technician. Dr. Ferris is very knowledgeable, thorough with her work & exam. I would recommend her if your looking for an eye doctor!
Nov 14, 2019
Dr. Whitney is always professional, personal, and thorough. I look forward to my appointment each year.
Nov 13, 2019
Your new facility is really nice and the medical care I receive for my eyes was, as always, excellent. I feel fortunate to be Dr. Tosland's patient.
Nov 13, 2019
Highly Recommended! Great staff and facility.
Nov 12, 2019
Everyone was friendly and professional
Nov 10, 2019
My visit was a wonderful experience. My first impression was of a beautiful, well-kept, office space staffed with friendly, knowledgeable employees. Upon entering, I was immediately greeted with a warm welcome and smiling face. I was checked-in very quickly, and, very shortly thereafter, I was taken back to the “pre test” area. As soon as all that was completed, I was seen, right away, by the doctor. When the doctor had concluded the exam and discussed the results with me, I was escorted to the front area where I selected my new glasses and concluded my visit. Every person that I encountered was professional, friendly, and knowledgeable. My final impression was that the employees genuinely seemed to enjoy working there, which, to me, says a lot!
Nov 8, 2019
Amazing Experience with the Clinic. Everyone is friendly. Dr. Jeremy Whitney is very knowledgeable, understanding and efficient. His diagnosis and treatment approach is amazing. Mr. Greg, optician is very helpful and supportive.Totally satisfied with his support. I really appreciate efforts of every one right from clinical staff, administrative staff and the doctor.
Nov 8, 2019
Great place to go. My son had a great experience
Nov 5, 2019
Great experience at Olympia Vision Clinic!!!
Nov 5, 2019
Love these guys! They are amazing with my daughters and my whole family. We never have to wait and the doctors are all so friendly. I feel like family when we walk in. I manage dental practices and I tell my teams to be just like this office :)
Nov 4, 2019
I really liked the informal atmosphere and professional vision evaluation!
Nov 4, 2019
Friendly, efficient, professional vision clinic
Nov 3, 2019
Excellent in every way! All staff were just plain nice!
Nov 1, 2019
I always enjoy my visits!! Dr. Ferris is the best, and all the office staff are delightful. I have enjoyed excellent eye health for years because of their professional interaction with us patients. Mike Roberts
Nov 1, 2019
I am more than pleased with the service provided by the Olympia Vision Clinic. My exam was very thorough and left me knowing my eyes were in good hands. There was no pressure to purchase new glasses as they could use my old frames. All in all a very satisfactory appointment.
Nov 1, 2019
It's always a pleasure to visit Dr Cluny.
Nov 1, 2019
Great! I appreciate that I can schedule online. I have an inflexible schedule. It's nice to see a calendar rather than do guess work with someone over the phone.
Oct 30, 2019
Everyone was amazing!! Customer service was perfect.
Oct 28, 2019
I liked everything about the Olympia Vision Clinic’s. The customer service was excellent from scheduling, technician through doctor Mary. Very easy to talk to and knowledgeable about my eyes.
Oct 27, 2019
Love Love Love Dr Ferris. She is great with my 11yo with some sensory challenges.
Oct 23, 2019
From walking in the door to leaving everyone was courteous, prompt and respectful.
Oct 23, 2019
As a new patient, I got an appointment quickly. Service was fast, friendly and efficient. Facility was lovely and up-to-date diagnostics.
Oct 19, 2019
Very organized with a lot of information
Oct 18, 2019
I was very impressed with the customer service I received by the front desk staff. They were upbeat and very helpful, and listened to me as per the insurance that was paying for my visit. Dr. Clooney... Wow what can I say besides this was the best appointment I have ever had with a professional. The nurse that did my exam test is so very smart and helpful she made me feel at ease as this was my first appt here. Thank you all for the best appointment ever.
Oct 17, 2019
Friendly staff, always helpful.
Oct 16, 2019
The service and hospitality are wonderful. I believe the price of glasses are way to high
Oct 16, 2019
Given an appointment very quickly, arrived early and was taken right back after checking in. After initial tests addressing my issues I was greeted by Dr Cluny and he went over all the results explaining thoroughly each test and answered my questions completely.
Oct 15, 2019
Had a great time at the appt. Dr was fun, informative, and patient.
Oct 14, 2019
Great visit as always. Excellent customer service, especially Greg. He helped me pick out the perfect frames for me.
Oct 14, 2019
My visit to Olympia Vision was fast, friendly, and a great experience. The tech, front desk, and the doctor all seemed focused on evaluating my eye health rather than selling me products or wasting my time waiting.
Oct 11, 2019
Dr.Tosland and all his assistants were very helpful and efficient. A very pleasant experience.
Oct 10, 2019
Easy check in with no wait if you complete new patient paperwork online. Easy to schedule online and they send you reminders for your appointment. Olympia vision clinic has wide range for appointment times and has multiple clinics to choose from which is a major benefit for someone who works. At the appointment, the staff was amazing. The technician knew what she was doing, answered all of my questions and made the whole process easy. The doctor was very positive, made sure everything was understandable, and appeared to be interested in what I had to say and my perspective as to why I came there. When it came time to pick glasses, the representative was very understanding of my needs and importance of getting the glasses. She made it very clear what my insurance covered and what everything would cost. I paid exactly what she told me I would and it was probably one of the best experience I have had with an optician.
Oct 10, 2019
I appreciate Dr. Ferris and staff. Very professional and thorough!
Oct 9, 2019
I appreciate the targeted reminders in several forms to ensure a timely engagement. The admin and dental staffs were very professional and efficient at their work.
Oct 4, 2019
Staff are always friendly, knowledgeable and always have my best interest at heart. Medical professionals are amazing, thorough, and always explain things to me in a way that I can relate.
Oct 4, 2019
Excellent. I give 5 stars.
Oct 3, 2019
Everyone at the office is very nice. Dr. Farris takes her time with me and makes sure I am well informed about the health of my eyes and answers all of my questions. I never feel rushed or unappreciated by any of the staff. I look forward to my next appointment!
Oct 2, 2019
AS ALWAYS, IT WAS A POSITIVE EXPERIENCE!!
Oct 2, 2019
I have been going to Olympia Vision Clinic for about 20 years. I have always received wonderful care there from Dr. Tosland. My annual visit in September was just as wonderful. I thank Dr. Tosland, Camille, and Rick for taking care of my eyes.
Oct 1, 2019
The clinic was ok but I felt like half of the staff smelled like a cigarette. Also once I was done with everything then someone sat me down and told me I owed $90 for a contact fitting? I was so confused and it was not explained clearly why I would be charged that for something that didn’t happen. I put my own contact in and was never told I would be charged for a fitting.
Sep 27, 2019
I appreciate the great customer service and the competence demonstrated by staff.
Sep 27, 2019
All team members of Olympia Vision Clinic are amazing. Very professional and care team.
Sep 26, 2019
I have been using Olympia Vision Clinic and Dr. Ferris for about two years and have been very pleased with the facility, the friendliness and competence of the staff and with my eye care from Dr. Ferris
Sep 26, 2019
Very profession with great staff
Sep 24, 2019
Dr Haws was very patient with my kiddo was lost his patience during the “What looks better 1 or 2” portion.
Sep 23, 2019
Everyone was very friendly and catered to my two busy kiddos (brought toys, moved things around to accommodate). My exam was very thorough and I left with exactly what I needed and was hoping for.
Sep 21, 2019
We are new to the area and have been searching for a new eye doctor. Thank goodness we found Dr. Cluny and the team at Olympia Vision Clinic! They are all warm, caring and make sure you have a clear understanding of your eye health. I would recommend Olympia Vision Clinic to anyone looking for a professional team, in a beautiful environment!
Sep 20, 2019
Service is excellent and timely.
Sep 19, 2019
I was very impressed with your office, everyone was curteous, all smiles and a joy to work with....
Sep 19, 2019
Dr Farris and her assistant never fail to take the utmost care in their examination and in our personal interaction
Sep 18, 2019
Super quick visit, very friendly and prompt staff, and got everything I needed taken care of! Couldn’t be happier.
Sep 18, 2019
I was totally satisfied with the service I got. Very impressed with the professionalism of those that treated me.
Sep 17, 2019
Very professional from the reception desk through the entire process.
Sep 17, 2019
Great Office, Great service
Sep 17, 2019
Excellent,professional and caring eye doctor. Answers all your questions and goes beyond.
Sep 17, 2019
Unhappy. Reception staff friendly and professional. The doctor was great and explained things and provided options. However the staff at end of visit was rude and unhelpful.
Sep 16, 2019
Got in, got tested, got my results and was out in a reasonable amount of time.
Sep 16, 2019
Last week was my first visit to Olympia Vision Clinic and I would highly recommend them. Everyone was accommodating and professional. I had a couple concerns that were clearly explained and I came away feeling well informed.
Sep 14, 2019
Amazing care for children!!
Sep 12, 2019
I really enjoyed meeting and interacting with the doctor, as well as the tech. Both were kind, knowledgeable, and made my experience a good one.
Sep 12, 2019
I had an injury to my eye and had not been into the office in several years. I called in the morning and was able to been seen the same day. Great service and Dr. Holtman is fabulous!
Sep 11, 2019
Highly professional -- your staff is excellent, efficient, good at their job(s) !!
Sep 11, 2019
As usual, the visit was efficient, professional, and overall great! The staff are very friendly and helpful! 👍🏻
Sep 10, 2019
Reception and medical staff were friendly, professional and efficient.
Sep 9, 2019
Easy to make a timely appointment. Friendly, knowledgeable staff. Fantastic products to fit all budgets.
Sep 9, 2019
Always a pleasant experience! Staff is wonderful, friendly and helpful. Thank you!
Sep 9, 2019
Everyone was friendly and knowledgeable
Sep 6, 2019
Dr. Whitney has always been responsive to my eye health and the issues that come up with my vision. I’ve also seen other doctors at the clinic and have been very comfortable seeing them as well. Office staff is wonderful.
Sep 6, 2019
I found the experience to have been wonderful. The staff is couteous, friendly, and professional. Dr. Cluny was patient and informative! He made sure that I understood my diagnosis and treatment. I would highly recommend him to family and friends.
Sep 5, 2019
Dr. Cluny is the best eye doctor that we have known. He is not only professionally excellent but also has patient oriented attitude.
Sep 4, 2019
Dr. Whitney is a very capable doctor.
Sep 4, 2019
Everyone is very professional and kind. Always a pleasure!
Sep 1, 2019
Really nice people. Best eye doctor I’ve been too.
Aug 29, 2019
In and out in a timely manner.
Aug 27, 2019
Excellent clinical knowledge, support, and service. As a patient for several years I remain confident that my eye care is in expert hands.
Aug 27, 2019
Everyone was courteous and welcoming. Dr. Whitney took time to explain the evidence of macular degeneration and cataracts apparent in my eyes and what that means for my sight. He was pleasant and confident. I would recommend this clinic to everyone.
Aug 27, 2019
Very positive and enlightening experience.
Aug 27, 2019
Love Olympia Vision Clinic! Have been a patient since 2009 and am impressed with their thoroughness, professionalism, and warmth!
Aug 22, 2019
I have worn glasses since age 4. Due to poor vision, I have received all sorts of treatments, and seen many opticians. I am happier than ever with the care I am receiving now at Olympia Vision Clinic. I feel like I am being better informed than ever in the past. Thank you
Aug 22, 2019
Dr. Clooney and staff are friendly, professional and knowledgable. I'm always at ease with all my questions are answered and explained fully. This gives comfort to those of us who have concerns, or just want general knowledge about eye care.
Aug 21, 2019
It was a good appointment because I had a choice to not have my eyes dilated.
Aug 21, 2019
Olympia Vision Clinic is the best. Dr Tosland is an especially gifted doctor.
Aug 21, 2019
The staff at the Olympia Vision Clinic is very knowledgeable, personable, and great to work with. I highly recommend them.
Aug 21, 2019
Dr. Ferris is amazing. She does a very thorough job in checking my eyes. She was in time and I refer all my friends and co-workers to her!
Aug 20, 2019
Love you guys!! Tried some other places due to insurance coverage and so glad to come back. No one else matched your professionalism, friendliness, and so much more. I
Aug 15, 2019
Overall, I had a really great visit. The staff were pleasant and during my visit the doctor listened to my concerns and lessened my anxiety. Also the Optician was extremely helpful and patient when I was choosing my frames. Very professional.
Aug 15, 2019
Caring and helpful staff. Dr. Cluny is very attentive and helpful.
Aug 9, 2019
The technician was very efficient and friendly; Dr. Whitney very thorough, explained things clearly, and was very easy-going and positive. Thank you Olympia Vision Clinic.
Aug 9, 2019
Excellent service. Little wait time, efficiency in running tests and always friendly.
Aug 8, 2019
Awesome clinic! Super thourough and friendly people. Enjoyed the experience. Will go there again.
Aug 8, 2019
Check in with Dr Ferris for swollen eye
Aug 7, 2019
Olympia Vision Clinic does a great job of monitoring my eye health. I trust them completely with my vision care.
Aug 6, 2019
I truly enjoyed my visit with everyone in your office. Everyone is professional, friendly and efficient! So happy I made the change to your office. Thank you Dr. Loeb!
Aug 6, 2019
I most recently saw Dr. CLUNY for a post op appt following cataract surgery. I left feeling that I understood where I was in healing and left understanding more about cataracts. Highly recommend.
Aug 4, 2019
Truly horrible interpersonal skills and an inability to smile - from the desk, to the techs, to the Doc. I was the only one in there for my appointment and was rushed along as though I was a bother, as though I was a head of cattle being processed. I raised that concern and was scoffed at with claims that the volume comes in waves (which was irrelevant seeing as though I was the only one there). Won’t be back next year, and won’t be purchasing lenses there this year.
Aug 4, 2019
Horrible service, bad eye exam and totally useless prescriptions. Angela Loewb has no business being an eye md. Terrible customer service she could not or would not answer my questions it was like pulling teeth to get her to explain any of my concerns!! Must be part of this me generation only cares about herself it surely isn't about spending quality time with new referrals.
Aug 3, 2019
Everything went well. I didn’t have to wait long. Nurse and optician were great.
Aug 2, 2019
This was my first experience with Olympia Vision Clinic and I was impressed! My intake, pre-exam, exam and prescription fitting were all conducted thoroughly and I felt like I was in competent hands through the entire process. All my questions were answered.
Aug 1, 2019
Dr Cluny and staff were very friendly and helpful. I felt very comfortable there. Nice clean office. I would recommend them to anyone
Jul 31, 2019
We love Olympia Vision but we really saw a different side of them this visit! Dr Whitney was so gracious about looking at a cyst I had on my eye even though the pre authorization has still not come in. It needs an incision so he gave another thought! He suggested I use a Bruder compress mask so soften it up! I have been using it and love how relaxing and easy it is! Thank you for your high level of care! Your practice is amazing!
Jul 27, 2019
The service was excellent. Bot front staff and doctor were very friendly.
Jul 26, 2019
I called today as a new patient to see when they could get me in as I had broke a tooth. I was pleasantly surprised when I was told they could get me right in to take a look at it. I arrived quite early and they got me right in. Everyone was very friendly and helpful! I highly recommend them!
Jul 25, 2019
Your staff greeted me very courteously and had me fill out the necessary forms. Dr. Cluny very professional and took time with my exam and explained everything I needed to know about my vision problems I said I was having. Jennifer and (I forget his name) was very helpful also fitting me with my new frame I ordered,m and explained everything about the lens, and costs from my insurance company and my copay. Very satisfied patient, Walter Correa Jr.
Jul 25, 2019
It was a pleasant introduction to you, but your business cards don't have the address of where you are...
Jul 25, 2019
Great place to go. Efficient without the conveyer belt feeling. They all had time to listen and went beyond the basics. I will return.
Jul 24, 2019
Dr Clunyis an excellent and caring doctor for my family. He explains things the way I can understand easily.
Jul 23, 2019
Always a pleasant experience. Staff is friendly and Dr. Haws is kind, caring, and thorough.
Jul 22, 2019
Best eye exam I have ever had!... and the staff was excellent, professional yet warm and helpful.
Jul 21, 2019
They did a fabulous job! They treated my 22 year old wonderfully and did their best to make her feel comfortable and laugh when she clearly didn’t want anyone messing with her eyes. They were very clear on what was going on and what I needed to do. My only advice would be when they were showing her pictures and trying to get her to identify them- she was way too young for that
Jul 21, 2019
Customer Service was great. Explained every step taken and made me feel right at home and comfortable.
Jul 20, 2019
The staff was very friendly and helpful. The doctors are very good also. I saw Dr Russell and he was thorough with exam and I felt like it was very informative
Jul 20, 2019
I have had many eye exams and purchased many glasses over most of my life. This by far was the best exam and service I ever had. It was very thorough and everything was completely explained. The staff that helped me with finding new glasses and sunglasses that would fit me and work the best with my prescription were professional and knowledgeable. I am very happy with my choice to change to Olympia Vision Clinic.
Jul 19, 2019
Every one her is very friendly and all are very helpful with any issues or concerns you have.
Jul 19, 2019
Every staff member is kind, friendly, and professional!
Jul 18, 2019
I was very pleased with my visit and enjoyed the staff. While I have not received my glasses yet if they are as good as my experience has been so far they will be great.
Jul 17, 2019
I was not successful in getting my eye medicine. Rite did not cover my insurance, Kaiser Permanente. Wallmart did not cover. Never heard from Medicine Shoppe covers but they close at 1 pm today. Niels Pharmacy covers but closes at 1 pm also. Hope to get medicine issue cleared by Monday. I work until 5 pm Monday in Olympia. I guess not in your control. Exam was fine though.
Jul 13, 2019
I always receive the best eye care at Olympia Vision Clinic. The staff & Doctors are 100% patient oriented and most all, just great people!
Jul 6, 2019
Very kind staff and doctors. They were efficient and on time.
Jul 5, 2019
I love Dr. Tosland. I have been seeing him for half of my life and the service is fantastic. Ryan was also so helpful and friendly.
Jul 3, 2019
Always treated the best when I come in for my yearly eye exam.
Jul 2, 2019
Once again I received the best service and care I could hope for. I didn't have to wait to be seen, prep work for the doctor was done efficiently and quickly, and the good doctor was as delightful as always. I feel that he is being extremely careful with my recent problem and I appreciate that.
Jul 1, 2019
I love everyone here! The staff and doctor love and care for my kids!
Jun 28, 2019
Wonderful experience! The technician was quick, thorough and kind! The doctor listened to my concerns and helped me find out that my current prescription was too strong. Happy I found this place! Also, highly recommend upgrading to the images! No dilated pupils and a nice record for the future!
Jun 27, 2019
Best vision clinic in olympia! Attentive, friendly and knowledgeable staff and Drs. We have been so happy with Dr. Whitney!
Jun 26, 2019
Excellent care from the doctor and other staff. But the echo in the reception area was miserable.
Jun 26, 2019
Great experience and very efficient
Jun 26, 2019
Great staff. Nice building. Appreciate the personal care.
Jun 26, 2019
The new office is great and Brett and all of the staff are very professional, yet personable.
Jun 25, 2019
Everyone is great! Quick, friendly and knowledgeable!
Jun 24, 2019
Very good experience, as always.
Jun 23, 2019
Excellent care! Relaxed, and everything was well explained from how my eyes were doing to my insurance options.very friendly
Jun 22, 2019
I have been a patient at Olympia Vision Center for about 5 or 6 years. The service and professionalism here is wonderful. Recently I had an issue come up suddenly with one of my eyes that seriously concerned me and while they dont usually take walk-ins they made time for me.
Jun 21, 2019
Love Ferris! Thank you, Dr. Ferris!
Jun 20, 2019
Olympia Vision Clinic has provided professional, courteous and prompt service with each of my appointments. This excellent service began at the front desk and continued throughout my visit. I have moved frequently and have had to find new providers along the way but none have met the standards I have experienced at Olympia Vision Clinic. My only regret was that I did not purchase my glasses from the clinic but will do so in the future.
Jun 20, 2019
What more can I say, Dr. Tosland is the best of anyone around!! I will hate to see him retire in a few years. The staff in the Lacey office were very pleasant and professional in their various duties. Ryan was excellent in explaining my bill and other assessories. My overall experience was very enjoyable.
Jun 19, 2019
Prompt, courteous service
Jun 19, 2019
I had a very nice, professional and caring visit, have no regrets :)
Jun 16, 2019
Everything was fantastic up until the end of my visit. The receptionist, the staff that did my eye exam, all very friendly. The only two issues I have was that I was never told my eyes would have to be dilated prior to my appointment. This I drove myself to my appointment. They have one option which is covered under insurance to have your eyes dilated. The other option, have digital pictures taken of your eyes, which costs 20-30 dollars and is not covered by insurance. Because of the lack of information prior to my appointment ended up having to shell out the extra cash. The other issue was the lady they had cashiering and ordering my contacts after my appointment at 145pm was horrible. No smile whatsoever. The optometrist introduced me to her and gave her the rundown. She didn’t even acknowledge me or the optometrist. All she said was how many do you want. Referring to my contacts. I asked how much they even were. Needless to say I ordered the minimum amount I could. The three month supply. In my opinion she needs to go. She obviously has no desire to deal with the public. This lady is like this every time we have gone there. This is at the Olympia location. Not the Lacey one. Just sad because the two things is what ruined the otherwise fantastic experience.
Jun 12, 2019
Good doctor, friendly, am happy
Jun 11, 2019
Everyone I interacted with was really knowledgeable and friendly. I hadn’t had an eye appointment for a long time, but they walked me through the process painlessly. They also have a good selection of frames. Overall, a good experience.
Jun 9, 2019
All of you are always wonderful.
Jun 6, 2019
I have gone to many vision clinics over the years and I have never had a better experience than at Olympia Vision Clinic. From the time I walked in the door to the time I left was a wonderful experience. Everybody was so professional and so friendly. Dr, Loeb was more thorough in her examination of my eyes of any of the doctors I have ever visited in my 67 years.
Jun 2, 2019
Dr Cluney and his team are very professional and personable. I had serious concerns about one eye and Dr Cluney took the time to explain exactly what was happening. My stress level dropped completely before I even left the office. Certainly a 5 star rating for this team.
Jun 2, 2019
Always polite, prompt and caring eye care.
Jun 1, 2019
Great staff, but i never got a copy of my eye prescription!
May 31, 2019
I am so pleased with my return to Olympia Vision Clinic. The staff is so friendly and welcoming. They explain everything in great detail. Segan was so friendly, kind and very thorough. You will not be disappointed if you choose Olympia Vision Clinic.
May 30, 2019
I was a new patient here and the entire staff was friendly and helpful from the moment I walked in. The doctor and assistant explained everything clearly and answered all my questions. The staff also helped me pick out the frames I wanted from their wonderfully stylish selection. I recommended this place to my family.
May 29, 2019
It had been a very long time since I have seen an eye doctor. Dr. Ferris and the whole staff made me feel comfortable and answered any questions I had. They got me set up with some great glasses after my appointment and made the process very easy. I would highly recommend them!
May 28, 2019
Very professional, Channon and Dr. Whitney were great to work with, as well as the office staff.
May 25, 2019
Due to my dyslexia, in the past vision tests at other clinics are not very accurate and I leave being told I have great vision eventhough I still can't see well. This clinic understood my disorder and worked with me to ensure I found the right prescription for my vision.
May 23, 2019
Super friendly and helpful as always.
May 23, 2019
I left another vision center in Olympia because of dissatisfaction. I brought my aged mother with me to Olympia Vision Clinic. Both of us are very pleased with the providers we see and the staff who have been so helpful. Best move we could have made. We both feel our concerns have been heard and addressed. I recommend this clinic to everyone.
May 17, 2019
We love Olympic Vision Clinic. We get great eye care from friendly and knowledgeable people. Thank you!
May 17, 2019
Although I live just 2 minutes from the new Lacey location, I am choosing to stay with Dr. Loeb because she is the best optimalogist I have ever been to. She is kind, professional, and very knowledgeable. I have had several bouts of iritis, a serious eye condition related to rheumatoid arthritis and I have always been able to get right in. I love Olympia Vision Clinic because of Dr. Loeb.
May 16, 2019
Friendly and thorough toddler eye exam!
May 16, 2019
I was treated very well and professionally.
May 15, 2019
Great experience all the way around. Appointment held on time. All people expert and friendly and efficient. Facility itself has positive atmosphere - bright and clean and pleasant. I would not go anywhere else.
May 15, 2019
I was so surprised when I went to my yearly appt and you had move to a bigger, nicer office. What a difference. As to my actual visit. I totally love coming in for my check up. Dr. Cluny is a no nonsense, kind and very informative doctor. I met you newest assistant. Loved her. And finally, my eye exams and checkups discussions are always important to me. Now that I am getting older, it is important to keep up all my exams as I want to be an Leaner, Meaner, and sharp-edged informed Senior. Thanks for asking
May 15, 2019
The atmosphere and staff at Olympia Vision Clinic in Lacey, WA is excellent. Everyone provided excellent service, in particular, Dr. Whitney who completed my exam and Eric who patiently helped me pick out some new frames. Thank you for making this such a positive experience!!
May 14, 2019
Fantastic Folks! Receptionists, Tech's who worked with my wife and I, DR Trent Kluny - the reason we returned as clients. Doc Kluny is Great!!
May 12, 2019
FIVE STARS!! Everyone was helpful and very patient with every question that I had.
May 11, 2019
Thank you for the detailed information in regards to my visit. It was an awesome experience!!!
May 11, 2019
excellent service, friendly staff, could not make the restroom light switch work
May 8, 2019
I was very impressed prior to my appointment and when I arrived I was even more impressed. The staff I encountered from the front desk to pre exam and Dr exam were great. Very thorough, knowledgeable, professional and friendly. When handed off to optician who was also very nice, I felt like he was maybe new. Got along great with him but it took way too long. Not nearly as efficient as the other staff I encountered. Was also surprised about the cost of my glasses. Pretty steep! Thanks for asking about my experience.
May 8, 2019
This was my first time here and it was a great experience! Receptionists were friendly and informative, Sagan brought me to the exam room and checked me out before the Dr. came in and she was awesome! She was so friendly and attentive, and made me feel comfortable the whole time. This was my first time meeting Dr. Whitney as well and he was amazing. Everyone here was just as friendly and helpful as possible. I will definitely recommend it and I’ll be back again to buy glasses next time!
May 8, 2019
Our family has nothing but wonderful things to say about Olympia Vision Clinic. We reached out to friends years ago, when we noticed our then three year old was showing signs his vision was not quite right. We were directed to Olympia Vision Clinic and met Dr. Haws. In the past 7 years his vision has improved tremendously under the treatment of Dr. Haws. We are so happy with all of the friendly and very helpful staff and have recommended Olympia Vision Clinic to anyone and everyone we hear about needing vision care.
May 4, 2019
Thorough and progressive.
May 4, 2019
I love how simple it was to make an appointment with your office online. I was out of town, so it was just perfect. The response was great! Thank you for being innovated in the ways you serve your customers.
May 4, 2019
Simply fantastic! I love seeing Dr. Clunny. He is knowledgeable and professional while being kind and friendly. His staff are also very nice. I hardly waited at all for my appointment, and I love the new Lacey location.
May 1, 2019
Fast, timely process. Staff very effective in providing service and reviewing results.
May 1, 2019
Always excellent care. Very thorough and personable.
May 1, 2019
Olympia Vision Clinic has always been a great office to have eye exams and pick out new frames for your glasses. The clinic has grown to add new staff over the years (fantastic people!) and add services and product lines for frames that are outstanding!
Apr 30, 2019
Dr. Cluney and staff are so friendly and very accommodating. Greg was also amazing! My whole family comes here and we will never go anywhere else. They were on time for my appointment and explained everything they were doing and answered all of my questions.
Apr 30, 2019
Always fun coming to see Dr. Cluney, really... all the staff is very friendly, professional, knowledgeable & thorough. Coming from a life long of Customer Service background it is very refreshing. Dr. Cluney is such a pleasure to have for an eye doc because he is very professional, personable, listens & cares. He has a way of giving a diagnosis that you know you'll be okay. Love his sense of humor, sincere laugh & all ways a smile. His assistant is wonderful too. Thank you for being my Doc, Diane Dysle 8-)
Apr 27, 2019
Dr. Clooney is not only a professional in his field, but funny, kind, & understanding of an individual’s needs. It is why I and my child continue to return for our annual check ups. it is why I and my child continue to return for our annual check ups. Keep up the math magic that allowingsyour patients to see!
Apr 26, 2019
Professional. Knowledgeable. Efficient. Courteous. Enough said.
Apr 25, 2019
Great office and staff, very kind and helpful. I was seen quickly and the service was great. Every process was explained well and was included in all decisions.
Apr 24, 2019
Courteous, thoughtful, friendly, courteous. Great equipment that made my visit in a wheelchair a breeze. Great information feedback.Questions answered . I understood everything that was happening and how it relates to me. This is THE very best place to go for all your vision needs!
Apr 23, 2019
The staff are very customer focused and are excellent at what they do.
Apr 23, 2019
Knowledgeable, helpful, timely, and professional all describe my appointment.
Apr 21, 2019
Very pleased with the entire staff. As long as my insurance doesn't change, I see this being my go to optometrist.
Apr 20, 2019
Excellent appointment at all levels of timeliness, medical expertise, and human interaction.
Apr 20, 2019
I have a rare genetic condition and scheduled an appointment to track its progression. I was very impressed with the facility, equipment, and most of all, the staff. The (MA?) was professional, knowledgeable and friendly. She had even taken the time prior to my appointment to look up my condition. Dr Ferris was amazing! Despite infrequently encountering it, she knew a lot about angioid streaks. She taught me a lot and took the time to show me imaging and explain how everything worked. Very positive experience and I would recommend Olympia Vision Clinic to anyone and everyone.
Apr 18, 2019
Very friendly, efficient, professional, and capable all around.
Apr 17, 2019
Everyone is very nice. Usually I get in almost right away. this time I waited about 30 minutes- very unusual- and they apologized. I understand not everything can be completed in the alloted time and I know if it were me I would appreciate the extra time they spend with me.
Apr 16, 2019
Everyone at Olympia Vision was friendly and super knowledgeable. Dr. Cluny did a great job with answering my questions and spending as much time as I needed. My optician (I’m so sorry that I can’t remember her name!) picked the perfect pair of frames for my glasses on the first try, although I wasted time trying on several others! I’ve never been so happy with a vision clinic sand I won’t go anywhere else!
Apr 13, 2019
my whole family have entrusted our vision to Olympia Vision Clinic for over 25 years. They are always friendly, respectful, willing to answer all questions, and have helped us with all our vision needs. I highly recommend them.
Apr 12, 2019
Nice staff and I love Dr Haws. Everyone is always courteous and the new location is very nice.
Apr 9, 2019
Very happy with service and staff.
Apr 5, 2019
Efficient service and friendly staff, highly recommend.
Apr 5, 2019
Consistently high service and are more than happy to decode any complexity.
Apr 4, 2019
This was the first time. Everyone was friendly and everything was thoroughly explained. Which I appreciated!
Apr 4, 2019
Excellent friendly staff!!
Apr 4, 2019
The only reason I continue coming over is their Docs. Dr. Whitney continuously deliver an awesome job every time. Sagan who is a Tech was very helpful, calm and very good in handling all my kids aged 3, 8 and 9. Although the down part was I have to make 3 separate schedule to get seen. I don't know why the fuss. I requested if at least 3 kids can get seen together since hauling them in together would make sense. At least my 3 year old would know how to act since it was his first check up. Even my plea to split the appointments in 2 or my kids could all go together was not approved. I'm not sure why it is a big deal if we are paying patients.
Apr 3, 2019
Very friendly, knowledgeable staff. Dr. Whitney's examination was thorough, and he explained everything as he went along, which I found helpful and reassuring. Couldn't have had a better experience.
Apr 3, 2019
The front desk ladies were unhelpful when checking out. First they didn’t acknowledge us standing there and then they were really dismissive when asking about ordering contacts, acting like that wasn’t their job. I called back a few days later to ask questions about ordering contacts and the lady was so unhelpful and suggested I call the westside to order lenses. There was a different tech assigned to Dr Cluney the day we were there. She was very disengaged and gave the impression she’d rather be anywhere but at work. It was a disappointing visit. Our whole family goes to to your practice and have had great visits at the old location but the ladies at this new office were awful. We love Dr Cluney but we may decide to only see him at the westside location (which is much farther away for us).
Apr 3, 2019
I am so glad I made the switch to this clinic. The staff is great, they’re extremely thorough and they answer any and all questions you may have. I did not enjoy going to the eye doctor until now. Thankful for a great experience here.
Mar 31, 2019
Love Olympia Vision and Dr Loeb and her team. ALL are Awesome and very polite.
Mar 30, 2019
I’ve been going here for years and wouldn’t want to change. Staff are helpful and kind, Dr. Kluny is amazing, and they always get me in & out in 30-40 minutes. You can’t beat that!
Mar 29, 2019
Very professionals , love everyone.
Mar 27, 2019
Wonderful place. I enjoy my yearly exam.
Mar 26, 2019
The professionalism and patient courtesy is top notch.
Mar 26, 2019
Dr. Ferris is absolutely the best. Always kind and in good humor. Explains my status to me in a clear and concise way that I really appreciate.
Mar 26, 2019
Love The customer care and service. Best in town!
Mar 23, 2019
Dr. Haws and team were fantastic, as always. I will say that the wait times have increased for my family's last few appointments.
Mar 23, 2019
Dr. Joanna Haws was patient, kind and thorough while working with my daughter.who has disabilities. She took time to confirm her diagnosis in order to help Bronwyn see to the best of her ability. Ryan was able to find a pair of frames that Bronwyn liked quickly so the appointment went very well. Great service, wonderful people - we'll be back in the future!
Mar 22, 2019
I’ve been going to OVC for a long time, always happy with them. I’ve seen three Drs now Dr. Tosland, Dr Ferris And Dr. Loeb All of them have been great.
Mar 21, 2019
I first brought my girls here and then myself. I love the people and they are so thorough!! I've worn contacts since middle school and seen various eye doctors. They did tests I had never had done before and they explained everything very well to help me understand my options. I'm now in a different type of contacts and I can see so much better, near and far. Thank you for all your help!!!
Mar 21, 2019
Friendly and efficient. Dr was succinct.
Mar 21, 2019
I was very pleased with the exam and all the details that you put me through. It was the best exam I have had in many years. I will be sending my husband in for an exam soon.
Mar 20, 2019
Everyone, from the front desk to the doctor's assistant to the doctor was awesome. Very friendly and professional. The exam was thorough and Dr. Cluny told me what he saw and talked about what would need to be done and about how long he thought it would be before it was necessary to take action. I will highly recommend Olympia Vision.
Mar 20, 2019
The staff very friendly and impressed with the equipment they had to give a thorough exam. Completely satisfied.
Mar 20, 2019
Very Pleasant and Professional Staff
Mar 19, 2019
Doctor Tosland and his staff, starting from the receptionist are the most welcoming staff ever. A great bunch of awesome people.
Mar 19, 2019
For the first time in years, I felt like I had a thorough exam. I was listened to. My concerns were recognized and I was provided helpful, useful, and realistic direction for my eye Health. I definitely recommend being seen by these professionals and your family as well ! I’ve already scheduled my husband and son!
Mar 17, 2019
The team was very friendly and courteous. They were patient with explaining everything to me since this was my first eye exam in a very long time and my first pair of glasses.
Mar 17, 2019
Best eye exam and visit I've had in a long time from start to finish it was great! Everyone I delt with was super nice and treated me well. It's been over 10 years since my last visit to an eye doctor so I wasn't sure what to expect eye wise, but this visit answered all my questions and I went away with a great understanding and knowledge about my vision.
Mar 16, 2019
Great family feeling and treated like you are part of the family.
Mar 16, 2019
Everyone was very friendly and professional. They answered all of my questions, and very happy that they are equipped for low vision exams.
Mar 15, 2019
Excellent customer service. Friendly staff. Huge selection of frames.
Mar 15, 2019
I am so glad I switched to Olympia Vision Clinic last year!
Mar 14, 2019
Great facility with customer focused employees - a win win
Mar 13, 2019
I found it very easy to set an appointment and to fill out necessary paperwork ahead of time.
Mar 13, 2019
We are glad to see doctor
Mar 10, 2019
Great Eye Clinic. The entire Staff is friendly and happy to answer any questions.
Mar 9, 2019
Beautiful office with competent caring staff who are also wonderful with children!
Mar 6, 2019
My first Appointment. I was impressed with everything about the appointment/exam. Very professional and friendly. Will be back.
Mar 5, 2019
I'm not pleased with the reading "goggles."
Mar 5, 2019
Are usually very happy with the sevice from the time I walked into the office until the time I left.
Mar 5, 2019
The quality of service and expertise is above and beyond. I highly recommend this office.
Mar 5, 2019
I really love this place for the last 8 years, but they didn’t give me the exam for contact lens which is what I wanted.
Mar 5, 2019
Great rapport with children.
Mar 3, 2019
Olympia Vision Clinic is a very friendly and welcoming office. The staff greets you with warm smile and always make you feel at home like you really belong there. They really care about you and are amazing.
Mar 3, 2019
The people were great. The only reason I am giving a 4 is because the computers were down and things were a little slow. Other than that the facility, staff and appointment was great.
Mar 2, 2019
I came in for an emergency more or less and they were kind enough to fit me in, even though the computers were down and I didn't have an appt. Everyone was kind and thorough and the bill didn't end up being as much as they estimated me. It was a good experience. I will be back again for sure.
Mar 2, 2019
Fantastic support staff. Truly listened and were attentive to our circumstances. The support staff made this trip excellent!
Mar 2, 2019
Very friendly, knowledgeable staff and excellent care.
Feb 28, 2019
Dr. Ferris is without a doubt the best eye doctor that I have ever had, bar none. She is always kind, thorough, (very thorough!), considerate and thoughtful. She takes her time and explains everything. Her support team is equally wonderful!
Feb 28, 2019
Dr. Ferris was super friendly and knowledgeable. The staff was really attentive to a first time glasses wearer and really helped me out. I’m so glad I chose Oly Vision Clinic
Feb 27, 2019
Smooth re-exam with efficient, friendly staff from reception to technician to doctor. Never rushed, but kept on time and thus enabled me to peruse new frames! I appreciate professional offices like this one, where it feels like I am an important client, not a (sales) quota. Thank you for the great service Mary F. and staff!
Feb 26, 2019
Best exam I've ever had. Thorough, professional, everything was explained to me. Professional and friendly staff.
Feb 26, 2019
the only bad thing about the whole visit was the process buying the glasses, my husbands first time to eye doctor or to buy glasses and he has his insurance coverage and my coverage so he should of only been charged what they did not cover and they had him paying 809.00 dollars for a pair of glasses, I called due to I had went back to work and I believe it was leslie on the phone and stated that he had signed the paper and there was nothing she could do so I and my husband had to drive back to the office after I called my employer and VSP and my husband is covered on my insurance. They had stated that he was not and they had even ;looked and it wasn't but VSP could see that you had called and he was covered not sure but we got it straightened out. Thank you
Feb 25, 2019
Great dentist cleaning experience! Thanks ladies!
Feb 23, 2019
I use Olympia Vision Clinic for my routine and specialized eye care. Dr. Cluny and his staff provide professional and courteous service and have earned my trust. Convenient clinic locations and easy to get an appointment.
Feb 23, 2019
This place is great! They are super friendly, professional, and responsive. I would not go anywhere else.
Feb 22, 2019
From the front office staff to the assistants (Hi Abby!) and the doctors (Hi Dr. Cluny!), the people of Olympia Vision Clinic provide me with the best vision care I've ever had. I have a somewhat chronic eye condition that requires immediate and aggressive treatment. Dr. Cluny and his crack team of eyeball professionals help me get through these bouts of painful eye stuff. He's happy to refer me out for more specialized care, and THAT eye doc is awesome, as well. On occasion, I've seen some of the other doctors at Olympia Vision Clinic - they are all as fantastic as Dr. Cluny. You just can't go wrong with Olympia Vision Clinic!
Feb 22, 2019
Honestly one of the best experiences I have had yet! The staff was amazing and the facility was so inviting!
Feb 21, 2019
Friendly, curteous, and professional. Great service and a great people.
Feb 20, 2019
Dr. Cluny is so welcoming, it feels like visiting an old friend while he checks the eyes. He is thorough, explains what he's doing and any changes he sees.
Feb 20, 2019
We love the Olympia Vision Clinic. We only have to go once a year for check ups but they are always attentive and kind. They treat you like family.
Feb 19, 2019
Great staff all the way around. Made a trip to the eye doc a fun event! You guys are awesome!
Feb 19, 2019
Dr Cluny was very knowledgeable and professional. I highly recommend him!
Feb 17, 2019
i had a great appointment, I was really impressed with Dr. Ferris.
Feb 15, 2019
Great professional & gracious eye care by Dr. Cluney & staff. Strongly recommend for any eye services! ⭐️⭐️⭐️⭐️⭐️
Feb 14, 2019
Olympia Vision Clinic is a great place to come for your eye examinations. Service is prompt and professional. Doctors and staff are pleasant and pleasing!
Feb 11, 2019
Very thorough and professional exam and care by Dr Mary Ferris and staff. I've been a patient of Dr Ferris for about 10 years; highly recommend her and the Olympia Vision clinic.
Feb 8, 2019
Staff is always friendly and professional. Your facility is state of the art and I never have any issues. Keep up the great work!
Feb 6, 2019
I have always had a great experience with Dr. Tosland and his staff. I've been going to Olympia Vision for over 25 years and I highly recommend them.
Feb 4, 2019
I had an excellent experience at Olympia Vision Clinic.
Feb 4, 2019
Excellent Care. Always greeted with a friendly smile and greeting. The office is beautiful, new and a clean. All the workers are well trained and make you feel very comfortable.
Feb 1, 2019
I really like the staff at Olympia Vision. They are very helpful.
Feb 1, 2019
As always I received fabulous service during my visit. I have been going to Olympia Vision for almost 20yrs and will continue. Thank You!
Feb 1, 2019
I have been coming to Olympia Vision Clinic for over 10 years. Staff are excellent and Dr Ferris is awesome! They all really care for their patients and I couldn't be happier with the services and care I've received.
Jan 31, 2019
First time getting an eye exam. Staff was very friendly and process flowed smoothly
Jan 29, 2019
it was clean and very comfortable, the tech's were very knowledgeable but I had to spell out one of the meds that was used at a retinal doctors, Dr. Whitney is very knowledgeable and very kind and understanding about my eyes and what is happening.
Jan 29, 2019
the staff is very kind and helpful. I enjoy coming to your office. Dr Whitney is very kind and explains to me all the questions I ask. All your staff is great ! Thank You Sheila Thompson
Jan 28, 2019
I had a good experience. The tech that helped with my tests before the doctor saw me was excellent! Very friendly and efficient! The doctor was thorough, friendly, and receptive to taking the time to answer the few questions I had. The person assisting me with lens and fitting was also very good. Very patient!
Jan 27, 2019
It was great... everyone was friendly and helpful. Thanks!
Jan 26, 2019
Excellent service and communications..
Jan 26, 2019
This is going to be a rave review and I’m only taking the time because they are worth it. Everyone at Olympia Vision Clinic is wonderful. From the person checking you in, our eye technician, our doctor to our eyeglass fitter- absolutely everyone was kind, courteous, competent and answered any question that we might have.
Jan 24, 2019
great care and professionalism
Jan 23, 2019
I enjoy Dr Cluny. He is kind funny and caring. The staff is courteous and friendly. These are the reasons I drive 30 minutes to your office when I have an eye clinic 5 minutes from my home.
Jan 22, 2019
Dr Tosland is the best. Professional and personable. My family has been going to him for years and some fly all the way from the east coast to continue seeing him for all their optical needs
Jan 22, 2019
Quick, thorough, and friendly. Always a great experience!
Jan 21, 2019
Love Dr. Cluny! But my appointment was at 3:35 and by the time I left after ordering glasses it was 5:30. Always friendly staff but appointments always run late.
Jan 20, 2019
Friendly and professional environment. Always a great experience!
Jan 18, 2019
Had a great eye appointment.
Jan 18, 2019
Very good experience. Sagan was great and Dr. Ferris was terrific, as she always is. It was a very thorough exam.
Jan 18, 2019
Everyone is SO helpful and SO friendly. They make you feel very welcome and comfortable.
Jan 16, 2019
Once again an incredible appointment with Dr. Tausland. My wife and I rate the service as A plus.
Jan 15, 2019
I had a very pleasant check up with Oly Eye on Jan. 11th
Jan 14, 2019
Examination was ok in all respects except that there appeared to be an issue that was left unresolved at the conclusion of the visit. Doctor noted that "the macular" had not been checked or was not of record in past exams. I assumed this was important as I believe that treatments are available if we are talking about macular degeneration. Of course my understanding of this might be faulty. We talked about possible cataract surgery in the near future but this was left open and that I would be the decider as to if and when with no further discussion of any urgency. So again I am dealing with incomplete information and or understanding on my part for which I apologize.if appropriate. Best Wishes! Bob Thompson
Jan 9, 2019
Excellent staff, very knowledgeable and efficient. My first visit and I thought the Doctor and all support staff treated me like family. Thank you so much!
Jan 9, 2019
When I had a serious concern about sudden bleeding in my eye, I walked into the office without an appointment. Myworries were dealt with kindly and in good time. I so appreciated that because I was quite concerned.
Jan 8, 2019
As always it was wonderful service from our Doctor to all the others at the clinic. Very helpful, knowledgeable and very positive.
Jan 8, 2019
The best place to get your eyes checked. Dr Cluny is the absolute best Dr. to have take care of you. The staff is super attentive and they all do a wonderful job testing you.
Jan 5, 2019
Terrific customer service and technical staff - best seen in my 60 years on this planet! Dr. Cluny makes the visit totally enjoyable!
Jan 4, 2019
Everyone at the Olympia Vision Clinic is polite, professional, and caring. World class customer service coupled with caring treatment = Best vision clinic in Lacey. Thank you!
Jan 4, 2019
All of the staff at the clinic were helpful, effecient and knowlegable. I appreciated the thorough explanations and opportunities to ask questions.
Jan 3, 2019
The two doctors I have worked with over the last 18 years are Dr. Cluny and Dr. Tosland. They are knowledgeable, helpful, and have solid answers for my questions and eye care issues. It's always a positive experience to go to my appointments. All the staff are nice.
Dec 29, 2018
Happy to have gotten in quickly for a routine exam by being on a waiting list! Always excellent care and customer service.
Dec 21, 2018
I have been going to Olympia Vision Clinic for years and have seen several different doctors and assistants during that time. All of them have been highly professional, caring, capable, and friendly. I have never had anything but a highly positive experience there. They listen and make sure that my own preferences are being considered. I have purchased three or four pairs of glasses through the optical department and have been entirely pleased with the quality of the product and of the service.
Dec 21, 2018
very good place for vision exams
Dec 20, 2018
Great, friendly, service!
Dec 19, 2018
Dr. Ferris was absolutely amazing. I have a rare condition that affects my optic nerve and she knew about it and the treatment options when I usually have to explain to ever doctor I have what it is. She and her staff were professional, very kind, and took my concerns seriously. 10/10 would recommend.
Dec 18, 2018
I’d give you 5 stars! I was welcomed right away, all of the testing was accomplished quickly and with respect and a measure of joy and satisfaction. I was cared for very well in the selection of my new glasses and I was on my way in good time.
Dec 18, 2018
I am very happy with the service and care I have recieved at Olympia Vision Clinic. I love that Dr. Haws takes time to explain things to you in depth and answeres any questions you might have. She truly cares about her patients.
Dec 15, 2018
Always feel like Dr. Haws is trying to ensure my overall eye health and vision quality is the best it can be. Contact prices for 4 boxes quoted well over $200 compared to $145 at Walgreens ( on sale). Please get wifi in waiting area. Seems it should be standard in new building.
Dec 14, 2018
Great staff and doctors are Professional, friendly, thorough. My doctor, Mary Ferris takes time to really know the right direction and the follow through is just right
Dec 13, 2018
100% best for pediatric eye care. My 4yo got along great with everyone and is on her way to recovery. I had taken her other places when she was younger for a lazy eye that turned into two “goofy” eyes as my daughter calls them. I was always told “it’ll go away as she gets older” but at Olympia vision clinic we were able to start vision therapy and after only a couple months she’s doing measurably better. Even with us moving to Texas they e been great about helping us find a place in Texas to continue her therapy. I’m so grateful we found them before we left.
Dec 12, 2018
Dr. Cluny and his staff are professional yet engaging and genuinely interested in your well-being. Every procedure is carefully explained and questions are encouraged. The facility is spotless and comfortable. I always feel like I'm seeing friends when I visit.
Dec 12, 2018
Thank you for continuing to offer me retinal photography in place of dilation.
Dec 11, 2018
Staff, from the folks at the front desk through those doing the examining to the ones helping with new frames, lenses, ect. are friendly, personable, efficient and knowledgeable. Visits have always been a positive experience.
Dec 9, 2018
Thank you for being so kind and so caring. I am very appreciative of the care that I receive.
Dec 8, 2018
Always great Service and I really like Trent Cluny, so personable and professional.
Dec 8, 2018
I’ve been going to Olympia Vision Clinic for over 20 years, they are that awesome! It’s great to see how they’ve grown yet maintained providing their patients with excellent and personable service! The atmosphere and reception at the Westside location is warm and welcoming. Many of the staff and doctors have a wonderful sense of humor, and provide education in an engaging and accessible manner.
Dec 8, 2018
I appreciate getting to see Dr Loeb each year and that she talks with me about my exam. I have great confidence in her and like seeing her each year. She is knowledgeable, personable and kind.
Dec 7, 2018
This is the BESTEST vision office! The male employee at front desk always greets me with a warm friendly smile and checks me in with efficiency. The tech assistant is sweet, quick and competent with all her instrument calculations. My physician, Mary, is ***** an exceptionally warm, caring person whom I-always look forward to seeing. Her wide breadth of knowledge and expertise in all things eye is comforting and reassuring
Dec 1, 2018
I am always pleased by the treatment I receive.
Nov 30, 2018
Very professional, friendly and caring process. Explained procedures at each step.
Nov 30, 2018
Everyone is friendly and helpful. I love working with Dr Cluny. And they offered options for those of us without insurance. Also, great location in Lacey.
Nov 28, 2018
Everything went smoothly and I left feeling the visit was a good one.
Nov 21, 2018
The Doctor was so kind and real which was refreshing. All staff were welcoming and professional. It was a positive experience!
Nov 17, 2018
As always, very professional.
Nov 16, 2018
Overall great experience!!!
Nov 16, 2018
Wonderful staff and fast/prompt service.
Nov 16, 2018
Dr. Ferris is amazing! Dan was super patient and helpful!
Nov 13, 2018
I have been visiting Olympia Vision Clinic for more than 3 years now, and have never, ever been disappointed in how well they run their office and how comfortable and well-attended I always feel there. Top notch service and vision care.
Nov 10, 2018
You are the best vision clinic in Olympia.
Nov 10, 2018
I was as usual, very happy with the professional service, and expertise of the doctor and technicians. Hopeful that the double cataract surgery to come also corrects my nearsightedness. Then I could live the last few years of life being able to see...🤔
Nov 9, 2018
I had the best experience! From making an appointment (online! I'm a millenial, definitely hate making phone calls!), to reminder texts, easy and friendly check in, and the knowledgeable staff...this was an amazing appointment!
Nov 8, 2018
Olympia Vision Clinic is great. They are wonderful with my young daughter. Always welcoming,knowledgeable and have great attention to detail.
Nov 6, 2018
Very friendly, helpful , and professional staff. Top notch service from start to finish. Olympia vision will continue to be my choice for optical needs.
Nov 6, 2018
Great attention to detail. Very thorough exam.
Nov 1, 2018
Great, professional service again. I want to come on Halloween every year!
Nov 1, 2018
I continue to find the staff at Olympia Vision Clinic both knowledgeable, courteous and helpful. They answer my questions and point out areas that may be of concern. The opticians have also been readily available to tighten loose screws or refit my glasses after having the bows bent. I have no reason to go anywhere else!
Oct 31, 2018
I always receive prompt courteous service.
Oct 26, 2018
Amazing clinic. Highly recommened
Oct 26, 2018
Dr. Whitney is great - always answers all my questions and explains everything!!!
Oct 25, 2018
They did a great job with my daughter. Fun and friendly.
Oct 25, 2018
Wonderful staff and vision care.
Oct 24, 2018
Drs. and staff are very compassionate
Oct 24, 2018
Your entire staff is and has always been wonderful with my daughter and that is a blessing! Thank you.
Oct 24, 2018
I had never been to Olympia Vision Clinic before and had found them through my insurance. I’m happy with my visit. Everyone at the clinic was really nice and welcoming and they even took the time to help me find the right fit for my glasses. I would recommend them to anyone.
Oct 23, 2018
Always a good experience. Everyone very helpful.
Oct 23, 2018
My annual eye exam appointment was very professional!
Oct 23, 2018
Excellent atmosphere, care and customer service
Oct 20, 2018
Always great treatment and service. Have been a patient for well over 20 years.
Oct 17, 2018
I would recommend this business to everyone. A great business.
Oct 17, 2018
The best eye exam I have ever had. I would recommend you to anyone who likes great service.
Oct 17, 2018
Dr. Tosland is the best! He was able to diagnose and correct my vision problems when no one else could. I have received outstanding care from several of the doctors at Olympia Vision Clinic whenever I've had an emergency (debris in my eye, a tear on my cornea, etc). I wouldn't trust my vision to anyone else.
Oct 16, 2018
My favorite location is the Lacey location. The staff are always polite, pleasant and friendly.
Oct 16, 2018
I appreciated the up to date technology and also that I wasn't kept waiting since I wanted to enjoy the rest of my Saturday. Also appreciate the weekend appointments and awareness of the differing physiology of different ethnic groups.
Oct 14, 2018
As always, I enjoy coming to my appointments. My eyes are doing very well. My retinal detachment scar is almost completely healed almost unnoticeable. I take daily eye supplements to keep them healthy.
Oct 14, 2018
My first visit here after going to Clarus for years. What a difference. Nice office and staff. Front desk was friendly and smiley. Tech was really nice and thorough. Dr. was informative and helpful. I did wait quite a long time once I was back in an exam room, but was told it was because of an emergency patient ahead of me and I was okay with that. The tech checked on me and even gave me a Starbucks gift card for having to wait. I will continue coming here for future appointments.
Oct 10, 2018
Entire visit from start to finish was outstanding! Everyone very polite and professional. Actually had fun!
Oct 9, 2018
Very friendly staff and my wait time was 5 ONLY minutes!! Super friendly and took the time to answer questions.
Oct 9, 2018
Dr. Cluny and the staff at Olympia Vision Clinic are caring and supportive. I always leave knowing that my eye health is important to them.
Oct 9, 2018
Always a good experience, love Dr Cluny. He’s thorough and professional yet friendly and kind.
Oct 6, 2018
Great experience with Bianca and Dr. Loeb.
Oct 6, 2018
Great patient service, friendly staff. I felt confident that I was receiving excellent care.
Oct 6, 2018
Previous visit i had a different dr, but he was booked so I saw someone different. She was good but i prefer my previous dr next time i will wait till he has opening. Front counter staff very welcoming and helpful
Oct 5, 2018
Very professional and through.
Oct 3, 2018
Thoroughly enjoyed being attended to by Dr. Ferris.
Oct 2, 2018
This clinic is awesome! Great customer service and great selection of frames in all price ranges
Sep 27, 2018
My visit was great. Everyone there are true professionals. I would tell anyone that needs an eye examine to go to the Olympia Vision Clinic.
Sep 27, 2018
I really appreciated my experience at Olympia Vision from beginning to end. All the staff were pleasant and helpful. The intern and doctor were very thorough and answered all of my questions. The technician helped find the right size of glasses and explained my financial obligation well. I would recommend Olympia Vision to anyone looking for excellent eye care.
Sep 26, 2018
The staff is fast, efficient and friendly. I would recommend to friends and family.
Sep 20, 2018
Very knowledgeable and friendly staff.
Sep 19, 2018
Good experience. It was a very professional environment and things were run efficiently. All my questions were answered thoroughly.
Sep 19, 2018
I have been going to Olympia Vision Clinic for over 5 years now. They have helped with my special needs kiddos, my son when he had a football injury, and my own eye care! I always feel listened to and that their care is honest and professional. I have recommended them to my extended family as well and they have also expressed a great deal of satisfaction with the care they received! I love the staff at Oly Vision and recommend them to anyone needing an assessment of the health of their eyes!!
Sep 19, 2018
Dr. Cluny was great as were the other people that assisted me as usual. That's why I continue to come back.
Sep 19, 2018
I always feel welcome and very well taken care of by my doctor at Olympia Vision. I highly recommend this office.
Sep 14, 2018
As always it was nice to see you all. Good experience
Sep 13, 2018
I was seen at the appointed time, no waiting, super friendly, listens to concerns and answers all questions. Love this place!
Sep 12, 2018
Dr Cluny is always helpful, professional and concerned.
Sep 11, 2018
I appreciate Dr Cluny, he is always kind, caring and professional. Always cares about my questions and concerns.
Sep 11, 2018
I would like to say the Channon and the rest of the staff were awesome in getting me in last minute and were extremely professional. My situation was unique and you were all willing to accomadate me without interrupting your busy day. Thanks for everything and I look forward to my future appointments!
Sep 7, 2018
The Dr. and stuff are very nice and professional. I like Dr. Trent Cluny. He is very kind, patient, serious, and knowledgeable. Perfect clinic.
Sep 6, 2018
As always my eye exam was done in a professional manner. Dr. Cluny is excellent. The staff were engaging and professional. Overall it was a great experience.
Sep 6, 2018
With my past provider, I felt that they pushed me through the exam as fast as possible. My first visit with Olympia Vision Clinic was a very different experience than I was use to. The exam was very comprehensive and the doctor took the time to explain what her findings were, what her recommended plan was and listened to and answered all of my questions and concerns. Thank You!
Sep 6, 2018
Dr Tosland and team have been my eye care team since 2000. The care I've received over the years has been outstanding. I look forward to continuing in his care until he retires (he can't). LOL
Sep 4, 2018
Great place! They always treat me nice and answer all my questions.
Sep 1, 2018
I had nearly zero wait time, and Abby, the eye health technician was kind and genuinely encouraging while still being quick and efficient in her testing. She even explained something odd my eyes were doing during a test (the Troxler effect), something I'd also experienced at home but hadn't thought to bring up. Dr. Cluny has always been caring and professional, giving me the sense that he is giving my eyes thorough, expert attention while still treating me like a human being.
Aug 31, 2018
Great professional friendly place! The best place in Olympia for all your vision needs!
Aug 29, 2018
Dr. Cluny and staff are great!
Aug 29, 2018
Only gave it 4 stars, as I would like to see more variety in the frames department. We're not all in our 20's.
Aug 29, 2018
Excellent care from the doctor, Very caring clinic
Aug 28, 2018
35 to 40 min from appt time to see physician. Other testing done in this time, but still sat in office about 15 min to wait for provider. I was first appt of the day.
Aug 28, 2018
I seriously don't feel welcome there anymore.
Aug 28, 2018
We enjoyed our experience.
Aug 28, 2018
The doctors at this clinic are very good. I see Dr. Leob and she's extremely efficient and knowledgeable. The eye medical assistant that I had was excellent. I have an astigmatism and at the age of 50 started wearing contacts, originally one and now two. And I love my contacts!
Aug 27, 2018
I am always treated with courtesy and respect when I am at Olympia Vision Clinic. Greeted quickly and no long waits. The doctors and nurses explain things thoroughly.
Aug 24, 2018
Through the many years I have been with Dr. T I have found him to be warm and personal. The several staff members throughout the years have been professional and very knowledgeable of their trade. I along with my 3 young children were among is first patients when he began his practice downtown Olympia. That was when his hair was a different color than it is now... :-) It is a joy to come into my appointments and sense a welcoming staff every time. They treat me as a family member.
Aug 21, 2018
Olympia Vision Clinic is very professional and thorough when caring for your vision. The exam is thorough yet very efficient, I'm usually out in a hour or less. The staff and Dr Ferris are very pleasant and I trust their care as highly trained eye care professionals. I would highly recommend them to anyone!
Aug 15, 2018
Everyone was great! Thanks as always
Aug 13, 2018
All the staff at Olympia Vision Clinic are very friendly and professional.
Aug 12, 2018
Very professional, with the latest technology and highly courteous staff. the comfortable atmosphere leads to a relaxed visit that I'm confident results in the best solutions for my eye care.
Aug 10, 2018
Always love coming to see the Dr. Everyone so very nice.
Aug 10, 2018
These folks are always a class act! Top level service and care
Aug 8, 2018
The overall experience was great
Aug 7, 2018
I was having bright flashes occur on Thursday which became a big black spot by Friday. I called on Saturday morning and they said to come in as soon as you can get here. Dr. Farris worked me into her schedule and found that I had a detached retina. Her team immediately responded to help get me in for surgery that day. The support was excellent and they were very caring and concerned.
Jul 29, 2018
I have always received great service at Olympia Vision have never felt like “just another” patient to be dealt with.
Jul 25, 2018
Got there 30 min early and got right in - Wow!
Jul 24, 2018
I always have a great experience at Olympia Vision Clinic! Everyone is so friendly and helpful, the staff goes out of their way to pronounce my name correctly (which is a rare experience for me), and I love that Dr. Ferris explains exactly what she's doing and why during each part of the exam.
Jul 24, 2018
Everyone is very professional. They engage with my kids and make them feel safe.
Jul 21, 2018
This was my first eye exam with Dr Cluny. He is very professional, yet personable. He took the time to listened to my concerns with previous prescriptions from other eye exams, and satisfactorily resolved the problems.
Jul 21, 2018
As always, everyone in your office is fabulous and friendly!
Jul 19, 2018
Everyone is very professional but still very friendly.
Jul 17, 2018
My wife and I switched to Olympia Vision Clinic a couple of years ago and could not be happier. Dr. Angela Loeb is who we see and she is outstanding. This is a very professional office with outstanding front desk staff and technicians.
Jul 12, 2018
Very professional, thorough. Pleasant and informative experience.
Jul 10, 2018
This was my first time at this office and I had such a great experience! Every person I encountered was so nice. When it came time to pick my frames, I wasn’t pressured at all, which is so different then what I’m used to. I’m glad I decided to go here!
Jul 8, 2018
The person to person interaction is outstanding. From the moment you walk in until you are finished, everyone is cheerful and makes sure your needs are taken care of promptly. Great place!
Jul 6, 2018
I always enjoy seeing Dr. Cluny and the staff at Olympia Vision. They are friendly, efficient and do a great job.
Jul 6, 2018
All of the tests went well, but I was dissatisfied with the contact picking experience at the end. It felt like one brand/type of contacts was chosen for me instead of me getting the chance to pick from a list of pros and cons and their subsequent prices. I would also like to get a slip with my prescription listed on it for future use.
Jul 6, 2018
Really love the service and the doctors!!
Jun 29, 2018
Front desk was responsive and welcoming, everyone was professional and informative.
Jun 26, 2018
I always feel very confident in the care and knowledge of the staff. Didn't have to wait long for my appointment and they keep up to date on their equipment and treatments.
Jun 26, 2018
Excellent care at my appointment as usual. Quick analysis of problem and resolution...Thank you! Outstanding, proficient doctors.. caring and kind. Wont go anywhere else, ever! Thank you, Ella
Jun 23, 2018
I love that they greet me by name when walking in.
Jun 21, 2018
Always a joy to meet with Dr. Ferris - she has an obvious zeal for her work and her profession. She listens closely to her patients and has helpful advice whenever needed. Rest of the staff is helpful and the clinic operates in an efficient manner.
Jun 20, 2018
Another pleasant experience
Jun 20, 2018
All the staff were pleasant and courteous from the front office, to the technicians and especially Dr. Kluny. Dr. Kluny is always personable and very friendly. I moved to Oregon last summer but I came all the way from Beaverton to see Dr. Kluny because I trust him.
Jun 16, 2018
Dale. Tosland has cared for my eyes for almost half my life. He is excellent and caring. I would recommend him to anyone needing eye care, especially those with issues. He is not only a great doctor, but is truly caring. Thanks, Doc.
Jun 12, 2018
Dr. R. Trent Cluny appointments are always on time and informative.
Jun 9, 2018
Everyone was professional, kind, and courteous.
Jun 8, 2018
Loved my experience from start to finish. Katie was super awesome, Dr. Cluny is great and the optical technician was very kind. Will continue my care here for dates in the future
Jun 8, 2018
Friendly, prompt greeting upon arrival; timely and efficient check in and little waiting time before appointment began. Initial tests done efficiently and with courtesy and friendly manner, explaining what was being done and why. The measurement machines are state of the art. Dr Loeb was helpful, knowledgeable, amenable to questions, and gave clear advice and direction with sound rationale. Checkout processing was also well done, with a very personable assistant to process payment and purchases while also explaining options and upcoming sales event for new frames/lenses.
Jun 8, 2018
The best thing I ever did for my eyes was visiting Olympia Vision Clinic. All there are very friendly and professional. Dan in particular is a great technician. Professional and genuine, he quickly found and fit the perfect frames for me. I already have my next frames picked out. Thanks to all for making eyecare a positive experience.
Jun 6, 2018
Even though I was in quite a bit of pain not from the visit but from passing a kidney stone which I did not know at the time they were great they made sure I was as comfortable as possible very nice people very professional this is why I go to them
Jun 5, 2018
I am a longtime patient. The people in the office are all outstanding, especially Dr. Mary Ferris. She obviously knows what she is talking about, is very friendly, and provides clear answers to my questions. I would recommend the Olympia Vision Clinic to anyone. Just try it, you won't be disappointed.
May 30, 2018
I've been a patient here for years. Dr. Cluny is great. I always feel like I'm his most important patient and his favorite patient!. Staff is always friendly and polite and willing to explain anything I don't understand. This is an excellent vision clinic.
May 26, 2018
Outstanding service from all staff.
May 26, 2018
Great Drs. I have small foreign object in eye. They felt it was out of their comfort zone doing removal and referred me elsewhere. I appreciated their approach and putting my eyesight first for safety. Very friendly and professional.
May 25, 2018
A pleasant experience this time. Nice people everywhere
May 23, 2018
I always enjoy my appointments with Dr. Ferris. She is very personable and strives to provide me the best contact lenses. And the other employees that help me before my appointment are always nice and friendly.
May 23, 2018
It's always a great visit!
May 23, 2018
I always appreciate the staff at the Westside Olympia Vision Clinic. Everyone is professional, friendly, Knowledgeable, and super helpful.
May 23, 2018
I was so glad to have gotten in. I got mixed up on appointment time and arrived almost a half hour late. Fortunately, they still took me in.
May 22, 2018
We saw Dr. Clooney! He is thorough and very clear in his communication with us. All staff is very good.
May 18, 2018
Dr Whitney is wonderful and easy to work with. their technical equipment seems top notch and i appreciate the ability to forgo eye dilation.
May 17, 2018
Customer service outstanding! The office has a happy feel to it! All employees were very friendly!
May 17, 2018
I felt the exam was thorough and everyone from receptionists to Dr. were friendly and competent. I AM SEEING MUCH BETTER WITH MY NEW PRESCRIPTION AND NEW BRAND OF CONTACTS.
May 15, 2018
My visit was handled with professionalism and courtesy. The staff was kind and efficient and Dr. Tosland made me hope he never retires. (signed) Bob Dicki
May 15, 2018
The location is easy to access, the staff is efficient and the price is right.
May 14, 2018
Great service. Just a reminder that Dr. ferris was going to call in a prescription for my eyes for allergies - (pollen, etc.) If someone could just give her a reminder. I went to the pharmacist but it was not there.
May 9, 2018
I saw Dr Cluny yesterday and he was wonderful. He took the time to answer my questions and directly address some issues I’ve been having. I would highly recommend Olympia Vision Clinic!
May 6, 2018
I have gone to this clinic for years. From the front desk to the doctors, service is courteous, professional and responsive. It is a great atmosphere. The resulting eye prescriptions and care I receive are fantastic.
May 6, 2018
nice people work their !!!!
May 3, 2018
Great doctor and staff who make the visit enjoyable.
May 2, 2018
We have seen 3 of these docs over the years and they are consistently knowledgeable, dependable, and great to work with. Gave us a great referral to a practice up north when my son moved. Wouldn't think of seeing anyone else. Karen O
May 2, 2018
This is such a professional yet warm and inviting office. I have never had such a thorough eye exam ever before. I left there feeling like I truly had the best care ever. The entire staff is very welcoming and knowledgable.
Apr 30, 2018
I love this office! Everyone is professional and personable. Dr. Cluny always takes time to explain everything and asks if I have any questions. I would recommend this office to anyone.
Apr 30, 2018
My first time in. Everyone was very friendly and the office seems extremely efficient. Great customer service at every level. I also really liked the frames the staff selected for me in the show room. They made all of my insurance benefits and the costs of the visit very clear.
Apr 28, 2018
Very helpful trying to get my records and seen me same day!!! Great experience
Apr 28, 2018
Knowledgeable eye docs. Pleasant and kind.
Apr 27, 2018
I had an eye exam done here for the first time today. Everyone was so professional, friendly, and knowledgeable. Everything is explained, and the staff is super dedicated to making sure you feel welcome and comfortable. The facility is very well designed, and has an upscale feel with good lighting. I can't wait to go back and pick out some new glasses.
Apr 27, 2018
I love this friendly and professional office. Dr. Mary always takes the greatest care with me.
Apr 27, 2018
Efficient, Friendly, Thorough
Apr 27, 2018
Love the staff and the service I get here.
Apr 25, 2018
I love everything about Olympia Vision Clinic! I always get a very thorough exam, and any questions I have are completely understood and answered. The customer service is beyond compare. Everyone there is friendly and helpful. I recommend them to everyone I know!
Apr 24, 2018
Every one has always been cheerful, friendly, and helpful, and the treatment or articles I purchased have worked well. I have been with you for quite a few years and would recommend you to anyone who asks me about finding an eye care provider. I am retired, but do have a Doctorate in Education - if that's the kind of thing you are looking for.
Apr 24, 2018
I love dr. Farris. She is warm and helpful.
Apr 24, 2018
Dr. Ferris is very professional and listened to my stories always with a smile.
Apr 19, 2018
I love the staff and how they are so patient with children and explaining contacts to a 9 year old. So professional and great service!
Apr 19, 2018
Dr Mary Ferris is great! Staff is friendly and knowledgable. Its always a good experience.
Apr 17, 2018
I enjoy my visits to see Dr. Ferris. She is always kind and professional. I think I get excellent care. Her assistant was terrific too, very nice and patient.
Apr 17, 2018
Nice and friendly but professional folks!
Apr 15, 2018
I am new to the area and was nervous about having to find a new eye doctor and the change that comes with it. From the moment I stepped into the office, my nerves were immediately calmed. The entire experience was superb! Everyone, including front desk, techs, and doctors went above and beyond my expectations. I felt like I was given the attention I needed and had all my questions and concerns dealt with. I will definitely become a life-long patient and recommend all my friends!
Apr 15, 2018
The people at the front desk are now pleasantly greeting people! A nice change! I got right in and through the process. I love that they all have a sense of humor. My only "huh" moment was noticing that there is no place to sit if you are waiting for to schedule a follow up at the end of the appointment.
Apr 14, 2018
Everyone from the time I walk in to when I leave are wonderful. There’s a great happy calmness in the office which I appreciate very much. Dr. Farris is great and I truly like seeing her and she is very smart
Apr 6, 2018
Took my daughter in for an emergency corneal abrasion. They fit her into the schedule without an appointment. She was able to be seen and diagnosed quickly. Fantastic experience!!!!
Apr 5, 2018
I was so thankful for getting me in the same day dealing with my eye issue . Everyone including Dr. Whitney were so helpful and caring.
Apr 5, 2018
Have been coming to Olympia Vision Clinic for more than 23 years. Always the best exam and friendliest staff.
Apr 3, 2018
Dr. Tosland is always so upbeat and encouraging. He addresses concerns, but emphasizes the positive. I appreciate going to a yearly check up and leaving with new found inspiration. Thank you!
Apr 3, 2018
Always professional and helpful when it comes to my vision needs.
Apr 1, 2018
Always a great experience — professional and friendly and helpful.
Mar 30, 2018
The staff was very friendly and more important was the time they took to answer all my questions and concerns. Until I fully understood my situation and the solution to my issue. I would highly recommend them to anyone.
Mar 27, 2018
This is a well run office. It doesn't have the "corporate" feel that some other clinics have. Dr Ferris is genuinely concerned about her patients as individuals and engenders my trust. I also appreciate that the technology they use evolves and routine exams seem to get easier each visit. I highly recommend Olympia Vision Clinic.
Mar 27, 2018
Very good and attentive service
Mar 25, 2018
Cheerful and light waiting area and optical shop with friendly staff.
Mar 25, 2018
Dr. Cluny came in and went right to work! I was there early and did not have to wait long even though there were others waiting. Young lady who took me to the room was very accommodating as was the young lady helping with my glasses. A+ on this visit.
Mar 25, 2018
Technician and doctor were great as was the optician. It was a little crowded in the glasses area. This is really petty, but the elevator muzak was awful.
Mar 22, 2018
My exam began a few minutes early. It went more smoothly than any previous visit. Thank you.
Mar 21, 2018
I have been a patient of Dr. Tosland since he was on Capital Way. My husband and son go to different doctors at the clinic. We have always had positive experiences!
Mar 20, 2018
Friendly professional staff. I will definitely return for any vision needs.
Mar 20, 2018
I have been a customer of Dr DaleTosland for over "35" years and will always be a customer!
Mar 20, 2018
Very nice staff! Appreciated not having my eyes dilated. Also very much appreciated not being pushed into buying glasses unnecessarily.
Mar 18, 2018
The clinic is organized and the providers are on time. Dr. Lobe is professional, knowledgeable and personable. I have been a patient for several years and always enjoy seeing her.
Mar 14, 2018
Thank you for your efficiencies. Thanks for polite staff.
Mar 14, 2018
Very modern, professional office. Providers explained everything.
Mar 14, 2018
I've been with Dr. Tosland for many, many, years -- way before we were both grey! I've always appreciated his care.
Mar 11, 2018
I think Olympia Vision Clinic is a good place to go for eye care. The state-of-the-art equipment facilitates exams by providing what I feel is excellent vision assessment for eye health. The staff are professional and efficient and Dr. Ferris has a warm and caring demeanor and treatment of her patients. It would be good if the eyeglasses and contacts in the clinic were priced more competitively, and that is my only suggestion for improvement. I would certainly recommend Olympia Vision Clinic to others.
Mar 10, 2018
Kaite was great! Everybody was very friendly.
Mar 10, 2018
I had an intern and she was amazing (A doctor doing intern work as last step before going into practice.). Nice, efficient, and thorough. The reception staff is friendly and quick. The staff doing billing and scheduling are great at accommodating your needs. And I love the professionalism and care from Dr. Ferris.
Mar 8, 2018
Love Olympia Vision. Everyone there is helpful and friendly. Have never had a problem in all the years I have gone there.
Mar 8, 2018
Dr Cluny and Dan took very good care of me.
Mar 4, 2018
Wonderful experience from check in to check out. You guys rock! This was my first visit and I couldn't be happier with my choice of eye care professionals.
Mar 3, 2018
Thank you for working me into your schedule yesterday.
Mar 3, 2018
Excellent! No wait, great customer service!
Mar 2, 2018
As always, everyone I interacted with was polite and professional! Thank you.
Mar 1, 2018
I have always enjoyed the treatment I've received at your clinic, and now especially since I have Dr. Ferris as my doctor. She has helped me through a couple emergencies and keeps on top of my case. Thank you
Mar 1, 2018
The team here is friendly and welcoming. My children look forward to their visits
Feb 28, 2018
Dr Cluny was great! He listened to my concerns and was patient with me. Highly recommend this office!
Feb 26, 2018
Excellent, Friendly Service
Feb 26, 2018
Everybody was very professional and helpful.
Feb 26, 2018
I believe the service was very good up until cashing out. I had called prior and was quoted about $80.00 for the contact lense fitting and yada. And when I came to the front desk even quoted me it would be that price and my insurance would cover around $60. As I cashed out I was told it was 125.00. That was a significant increase. She asked the front desk person and he repeated what he had said to me. The lady still didn't honor the quote and said it was because it was a new fitting. Your staff knew it was my first fitting. I was a bit upset about the price leaving.
Feb 26, 2018
Very professional - good service. I didn't have to wait long to be taken back or to have the doctor come in to do the examination. The exam was very thorough.
Feb 23, 2018
The service by the technician and doctor was excellent. I wish they carry my husband’s insurance as well!
Feb 23, 2018
Dr. Ferris is great. She spends time to come up with a customized solution that works best for you.
Feb 22, 2018
Dr. Loeb is always the best ... highly skilled, great people skills ... have followed her from another clinic years ago. I've recommended her to other and everyone has been very pleased. The staff is great and goes the extra mile as well. Love Olympia Vision!
Feb 22, 2018
The staff super friendly and very professional. I won't go to any other optical office again. They have all my business and i would highly recommend this to anyone.
Feb 15, 2018
Everyone was great and fun to work with.
Feb 15, 2018
I always appreciate everyone's staff in your office. Right from the receptionist, they are always so welcome, and always so helpful. Doctor Tosland is amazing because he is always doing everything possible to help my son Ethan get the best conta rd, his best vision and he has a better life. Thank you doctor Roseland and office for all your support and always caring!
Feb 13, 2018
I am not a patient of Olympia Vision but had what I thought was an Eye emergency. My Doctor is semi-retired and only works one day a week and this was not that day. The on call Dr. didn't answer, so I called a friend that I work with and asked who her Dr. was and she told me Olympia Vision. They fit me in that day, Dr. Whitney couldn't have been nicer. I plan to switch Doctors when my next eye exam is due. I will be calling Dr. Whitney for an appointment
Feb 8, 2018
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Everyone was very helpful and professional. I felt that they were really interested in my eye health and not just going through the motions. It was a very satisfying experience.
Feb 6, 2018
On time, friendly & knowlegeble staff & Doctor.
Feb 5, 2018
Everyone was so pleasant and efficient.
Jan 31, 2018
Excellent, professional, caring service on all levels.
Jan 30, 2018
I was impressed at the level of professionalism I saw by the staff. at no time did I feel like I was being rushed You took the time to answer my questions to better understand my vision needs Thank You
Jan 30, 2018
This was a great experience really liked all the staff..
Jan 29, 2018
Always look forward to seeing Dr Farris and all that she's got to say. Her care is the best.
Jan 26, 2018
World class team, providing excellent results
Jan 25, 2018
My experience at Olympia Vision is always excellent. All the staff are efficient and friendly.
Jan 24, 2018
Five stars for Dr. Loeb and Lisa!
Jan 24, 2018
I received excellent care from Dr. Whitney, I felt very comfortable that he knew how to handle my eye problems. I will continue to be his patient he is a excellent Doctor.
Jan 24, 2018
I am very happy with Olympia Vision! Dr. Ferris is very personable and thorough! All the staff is very professional!
Jan 23, 2018
From office staff to technicians to the doctors everyone is friendly, thorough and efficient.
Jan 23, 2018
My sister recommended Olympia Vision Clinic to me. Am I ever glad she did. My visit there was the best I've ever had. So thorough in the exam and what amazing and wonderful people. Absolutely everyone made me feel comfortable and welcome, while being totally professional. I know that I had the best exam I've ever had and the best work at ensuring my glasses will fit perfectly.
Jan 22, 2018
Reception area very stylish & upbeat. Greeters were very cordial!
Jan 22, 2018
I recommend Olympia Vision. I've been a patient and customer for several years. The doctors, supporting technicians and other staff are always professional, knowledgable and curteous. I've received services at both locations and they are equal.
Jan 19, 2018
very professional and courteous, over all great job.
Jan 17, 2018
I was happy with how personable everyone was. The best eyeclinic experience I've had so far.
Jan 15, 2018
Enjoyable vision assessment experience
Jan 15, 2018
Dr. Ferris took time to answer questions and explained things appropriately. Great doctor and good patient care. The tech (I hope to not have her name wrong, but I probably do and I apologize for this), Keri, was very good and moved me right along. She had a playing manner, too.
Jan 12, 2018
Dr. Loeb was great - really explained everything.
Jan 11, 2018
Dr. Cluny is very nice and thorough. The clinic hours are convenient and it's nice that they take Saturday appointments. Support staff are all helpful and courteous. The techs are experienced and efficient however some of them try a little too hard to make conversation or be funny. It's a little bit annoying. Overall, this is an excellent office to trust with your optical health.
Jan 5, 2018
The people here are very friendly, and I did not wait long for my appointment. I was given a quality examination. My only reason for not giving 5 stars is that the glasses they recommended for me were way out of my price range - between $600 and $800. However they had no problem with me taking my prescription with me. I plan to go to Costco for my usual $200 pair.
Jan 1, 2018
I very much appreciated being able to schedule an appointment quickly, and the excellent service provided during my visit.
Dec 30, 2017
Everyone was very pleasant from the front desk, the assistant to Dr Ferris
Dec 28, 2017
The best eye care in Olympia Washington
Dec 27, 2017
Dr Cluny and his assistant Katie were awesome!!! Thorough and polite! Thanks for always taking care of us OVC!
Dec 25, 2017
We always get great customer service at Olympia Vision Clinic-West Olympia. We especially appreciate Dr. Whitney’s professionalism, thoroughness, and ability to explain things in an easy to understand manner.
Dec 20, 2017
Each employee I encountered was positive, friendly, and most importantly, KNOWLEDGABLE. I love Dr. Whitney and the "optical assistant"(?) who did all my tests was my favorite yet. I am disappointed in myself that I didn't catch her name. I asked about contacts and Dr. Whitney gave me several options. I am looking forward to my fitting appointment soon.
Dec 19, 2017
Excellent care as always.
Dec 18, 2017
It's always good when I am there. No complaints ever
Dec 12, 2017
I love Olympia vision clinic. They are great with children, and adults. Dr Cluny is great
Dec 8, 2017
I enjoy the professionalism of this clinic from the friendly and efficient front office, to the well trained optician, to the friendly and informative Dr. Loeb. Door to door a wonderful and painless experience.
Dec 5, 2017
Always a pleasant experience to come to see Dr. Tosland. Very professional and knowledgeable. My eyes receive excellent care.
Dec 2, 2017
I was both pleased and grateful for your office scheduling an urgent appointment for me so quickly. The office staff and Dr. Ferris were wonderful and helpful.
Dec 1, 2017
5 stars all the way! I felt I was in capable hands, and that I was heard and responded to. The intern did a partial exam, and seemed very professional. Dr. Ferris was thoroughly kind, gracious, smart, and generous with her time, even though it was a busy day.
Nov 30, 2017
Wonderful staff and doctors! Very personal and individual care.
Nov 30, 2017
It always nice to come to you office everyone all always nice make for a good day when I leave
Nov 29, 2017
It's not often I encounter a very professional staff that is also very welcoming. Each time I have been to Olympia Vision Clinic, I am addressed in that very way. It is a pleasure to be a vision patient there.
Nov 29, 2017
We had a great experience at your office and very much appreciate how accommodating and friendly all of the staff were. We especially appreciate all of the efforts made by Kaitlyn in an attempt to make the visit less scary (yet productive). Thank you so much!!
Nov 24, 2017
Kaitlyn and Dr. Ferris did a great job with my 6 year old’s exam! It was fun, fast paced and productive.
Nov 23, 2017
Dr. Whitney is top notch explains whats going on with my vision in easy to understand language. Office staff is always awesome.
Nov 15, 2017
Excellent appointment, seamless and worry free
Nov 13, 2017
The service from start to finish is great. The staff is friendly, capable and helpful.
Nov 9, 2017
Professional and up-to-date with current technology to help bring better vision to others!
Nov 8, 2017
Everyone was courteous and FRIENDLY. Very nice people.
Nov 4, 2017
Very helpful. This morning I am pain free ...also through th night. Just applying the ointment properly made a big difference. You were xtrely patient and with your courage met I Candace the future without despair.I learned that there are ways to cope.
Nov 1, 2017
Friendly, knowledgeable, professional team. I'd recommend them to any of my acquaintances.
Oct 31, 2017
Made my day. Great job. Randall Gowett
Oct 30, 2017
Nice environment with friendly people. Dr. Cluny is super!
Oct 30, 2017
Great clinic, efficient, intelligent and well ran! This company is an excellent example of how a business should function!
Oct 26, 2017
Very good. Well satisfied.
Oct 26, 2017
Excellent experience, was well taken care of and everything was explained clearly.
Oct 25, 2017
The entire staff was very friendly and seemed happy as they all were talking and laughing. I don't remember the girl's name who helped me with my frames, she was great. A pretty fun visit, thanks.
Oct 20, 2017
Very professional. Efficient and personal care. Everyone was pleasant and made sure I had any questions answered. What every medical services office should aspire to.
Oct 20, 2017
Service was wonderful. Prices on glasses are very high. I got two pairs of glasses with fee lenses forn $600.
Oct 20, 2017
On time, patient centered, excellent care. The best.
Oct 18, 2017
Both offices did a marvelous job in accommodating my request made on Friday AM. Much appreciated!
Oct 17, 2017
Excellent service from the everyone.
Oct 16, 2017
The staff at OVC provide the best of personable and professional eye care!
Oct 16, 2017
Top-notch service and great people!
Oct 10, 2017
Very nice staff, and knowledgeable. Convenient locations as well.
Oct 10, 2017
Great service... very thorough and efficient
Oct 9, 2017
good services. I feel I was very well treated and cared for.
Oct 4, 2017
Dr. Cluny and his team did a great job taking care of me and everything went well.
Oct 2, 2017
A great vision clinic, by far the best I've visited. They are very friendly and always get everything done right.
Oct 1, 2017
I have gone to Dr. Tosland now for probably 20 years now. I've stayed with his practice because he is an excellent dr and interacts with you with a sense of humor. I have never felt he was rushed to get on to his next patient and he has always explained everything in layman's language. He takes his time with you. Of course through the years staff come and go, but all staff have been pleasant and professional.
Sep 26, 2017
I was pleased with the care I was given. Staff and Doctor were very friendly and extremely competent. Thank You.
Sep 26, 2017
Olympia Vision Clinic is great! The staff is kind and considerate, and their doctors are timely and relay information well. I would recommend this clinic to all of my friends and family!
Sep 26, 2017
Dr. Cluney is the absolute best doctor! He is the doctor for my whole family from my kids to myself. He is great with the kids taking the extra time to make them comfortable before starting the eye exam. I would recommend him to anyone looking for a great eye doctor!
Sep 26, 2017
Very friendly staff. Quick to get me in on a Saturday morning after waking up with an eye infection and I wasn't even a patient of there's. They have helped 2 other family members of mine in a pinch as well. Will definitely be switching over to them if accepting new patients. Also, love how they are open in Saturday's!
Sep 25, 2017
great service. the folks that help, the skill of the doctors. the completeness of the exams. we have never been more pleased. we are moving but will drive back to work with Dr. Loeb. she wasn't just trying to sell glasses. she found cataracts in hubby's eye. got it taken care of quickly and the proceed to offer the highest quality of care
Sep 22, 2017
I am very lucky to be a patient of Dr. Angela Loeb and to be in care of Olympia Vision Clinic. I am impressed of Dr. Loeb and her team knowledge and for answers I received to my questions during the appointment. The detailed and in depth eye exams I receive will ensure my healthy vision in the future.
Sep 21, 2017
Olympia Vision Clinics really care about their patients!! I was able to call and get an appointment same day! The staff at both clinics are so friendly and helpful, I really appreciate everyone there!
Sep 21, 2017
The Doctors and staff are great. They care about you and your eyes, and are very professional .
Sep 15, 2017
DR Mary Ferris is awesome...
Sep 13, 2017
This was my first time at Olympia Vision Clinic. Very smooth process from exam to purchase. Very knowledgable and helpful staff. Very thorough exam.
Sep 13, 2017
Dr. Ferris and her staff were all very kind and professional. I will continue to go to Olympia vision clinic!
Sep 12, 2017
I appreciate communication by phone/text. Let's me make a calendar note st the same time
Sep 8, 2017
Best eye exam I have ever had!
Sep 7, 2017
My 12 year old daughter enjoyed her checkup and thought Dr. Whitney was funny and nice. He put her at ease.
Sep 7, 2017
Looking forward to many more years of business with you.
Sep 6, 2017
I always appreciate coming to your Offices. My experiences have always been pleasant and I appreciate how much importance you place on my eyes. Three years ago I had a detached retina and I was transported to the Surgeon's Office by one of your employees. My retina was reattached and despite some floaters I have good vision. Waiting to be seen reminds me.
Sep 1, 2017
Pleasant professional service.
Sep 1, 2017
the tallish guy, with what appears to be a beard, at the front desk is just plain rude. did not greet us when we walked in, and gruffly asked for our name. do not appreciate that attitude at all. however, when a group of white patients walked in, i did not see that attitude. makes me wonder. on the other hand, dr. ferris is super nice and helpful and very knowledgeable. that's the only reason i bring my mom to this place and the only reason i'm giving it a 3 star.
Aug 31, 2017
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Dr. Kluny is a fantastic doctor and always a great experience!!
Aug 28, 2017
Excellent service as usual.
Aug 26, 2017
Had a great experience with everyone I interacted with in my visit. And I feel that my eye exam that I had was the most thorough I've ever had. Will continue to go to Olympia Vision Clinic as long as I'm in Washington.
Aug 23, 2017
The service and people where all great!!!
Aug 23, 2017
Very friendly, helpful, skilled staff. Especially the gentleman who helped me select my frames. We looked at and I tried on many frames and he was patient and really helped me find a flattering pair. He thoroughly explained my options for lenses and what to expect with the no line bifocals.
Aug 23, 2017
Katie was so friendly. We love doctor Ferris, and appreciate the time she gave Elizabeth answering questions about optometry. Olympia Vision Clinic seems like a fun place to work and is always so friendly.
Aug 18, 2017
I had a great appt with Dr Tosland and left with my new glasses ordered!
Aug 16, 2017
Thank you for a smooth and time efficient experience. As usual everyone was friendly and helpful. No waiting time. I love that!
Aug 15, 2017
Great as always! Been seeing Dr Tosland since he started his career with Dr McInmis.
Aug 15, 2017
I have been with OVC for the past +20 years. I appreciate the willingness to serve and professionalism associated with this office. A shout out to Dr. Ferris who always places the relationship above the role. She is compassionate and caring when it comes to family care.
Aug 11, 2017
Dr. Mary Ferris is excellent and her support staff as well.
Aug 9, 2017
Dr Angela Loeb has my complete confidence. She made sure to explain my situation in great detail, so that I understood what was happening. I wouldn't hesitate to revommend her.
Aug 7, 2017
Loved my visit as usual, beginning to end
Aug 7, 2017
Great service and very nice staff.
Aug 4, 2017
Excellence response to semi emergency...made time to see me and resolved the issue and I had peace of mind...Thank you!
Aug 4, 2017
As always, your staff is exceptional. They were kind, caring and made my appointment an enjoyable experience. Thank you!!!
Jul 28, 2017
Nice place but found it expensive and they have trouble finding my insurance benefits.
Jul 26, 2017
The technician was very pleasant. The optician was very patient with me, explained everything about my benefits and helped me pick out frames.
Jul 20, 2017
Of all the eye clinics and doctors I have dealt with in the last 25 years, I have never met a group that did such an excellent job and seemed to really care about my eye health and situation. My wife will go here and we will always,no matter where we are. Thank you for everything, Your the best
Jul 19, 2017
Dr. Tosland has provided outstanding professional care for many years.
Jul 18, 2017
Dr Tosland's office is the BEST! Professional and accommodating staff. Excellent service. And Dr. Tosland is a warm and caring doctor who is genuinely concerned with your health and well-being. And he is a fabulous doctor.
Jul 18, 2017
The eye doctor was so nice and really took the time to listen to me & explain anything that I asked. I will go back to this office for sure!
Jul 16, 2017
I am always treated so kind! I was helped with picking put frames and with understanding my insurance. Thank-you
Jul 15, 2017
Exceptionally knowledgeable and professional. I've been with this clinic for many years and value their expertise and friendly approach.
Jul 13, 2017
Always happy with Dr Tosland and staff.
Jul 11, 2017
I have been going to Olympia Vision Clinic for years now and highly recommend this clinic. The staff is knowledgeable and very respectful. Very pleasant environment.
Jul 10, 2017
For years I have had trouble with my eyes always changing. I had them checked in 2014 but I could not use the glasses because they changed again. During the examination I was told have wrinkles in my retina and that was the reason for the changes. I am relieved to know that this is not my imagination at all, but it is real. I really feel as though I may see clearly again soon. Thank you so much for taking so much time with me.
Jul 7, 2017
As always, my appointment was very pleasant. Everyone in the office is very nice and friendly.
Jul 1, 2017
Great place, great service
Jun 30, 2017
These folks are the best !!!!
Jun 29, 2017
My visit left me know my eyes and vision have never been in better hands.
Jun 28, 2017
Excellent place to go for eye appointment.
Jun 27, 2017
Great experience from scheduling through quality care
Jun 26, 2017
Dr. Loeb is always thorough and helpful. She makes sure I understand what's going on with my eye (I've seen her twice for a similar eye infection during the last few months). Plus, the staff is always quick to get me in to see her when the infection starts up.
Jun 24, 2017
The phone reception was very friendly. The young man who answered the phone was friendly, knowledgeable, and efficient in answering my questions and getting me in for urgent care. I was greeted when I walked in the door by a pleasant smile and friendly greeting. The check out staff was just as nice and sincerely friendly. THANK YOU!!
Jun 22, 2017
Such a great experience. Dr. Haws was beyond wonderful.
Jun 21, 2017
The staff at Oly Vision is always a joy
Jun 19, 2017
I always feel well taken care of when I visit the Olympia Vision Clinic.
Jun 14, 2017
Dr Cluny is AMAZING - he listens and takes time to answer my questions
Jun 12, 2017
It is a pleasure to be served by Olympia Vision Clinic. A most curteous and helpful staff. Meeting all my vision needs. Thank you Cherokee Townsend
Jun 9, 2017
Everyone I saw at my appointment was competent and friendly. I went away feeling like they were all on my "team "
Jun 7, 2017
I do not like to pay out when I have insurance that covers, Why should I get my interest taken away from me on my bank account when I do not have to pay the full price.
Jun 7, 2017
The whole office staff is great. Appointments are always right on time and every one is so friendly. Dr. Whitney is so very professional and explains everything in such an understandable manner. I have friends that have recently moved to Olympia and I highly recommended them to Dr Whitney.
Jun 1, 2017
Friendly, intelligent staff
May 31, 2017
I have been going to OVC for over 20 yrs. I have always experienced professional service. The staff is always so nice and helpful.
May 29, 2017
It was a pleasure, for the first time I actually liked going to the Doctor...
May 27, 2017
Your staff was excellent, from the front desk, to the doctors assistant, and Dr. Haas.
May 26, 2017
The staff here are some of the best. It's my first choice everytime
May 24, 2017
Great experience from the time you arrive until the time you leave. Everyone is super friendly and helpful. I really appreciate they take time to explain what they are doing, why, and how it will affect you. Dr. Hawes always takes plenty of time with me to describe the health of my eyes, asking great questions along the way about my health and eyes, then points out some things to keep an eye on. Prices are very competitive. But even if they are a little more, I will pay the extra because of the awesome customer service.
May 23, 2017
Professional, pleasant, and thorough, a good experience.
May 20, 2017
I love Dr. Ferris and her team. She is extremely patient and reassuring. She explains things while letting you see the test results.
May 19, 2017
I enjoy the professional and nice staff. Dr. Mary Ferris takes the time to get to know you and really explains any issues she may find. The best part is everyone is so efficient without making you feel like you're being rushed through the exam. I would highly recommend this clinic to anyone needing eye care or regular check ups.
May 18, 2017
Knowledgeable, Empathetic and informative. I usually utilize chain store optometry and I will never subject myself to it again. Now that I have experienced a REAL thorough exam I realize what I had been missing. Olympia Vision Clinic is amazing. I highly recommend it to any and all.
May 17, 2017
I had a small window of time for my eye exam, which was necessary to refill my contacts. Despite being unexpectedly short-staffed, they were wonderful about making sure I had a complete eye exam while still getting me out the door in time to pick my daughter up from school. All while still allowing me time to ask questions and address concerns. Thank you Dr. Ferris and staff.
May 16, 2017
My 8 year old finally got answers to his vision problems. Dr. Haws was so great!
May 16, 2017
All the staff were very friendly and we all white helpful. I wouldn't go anywhere else for an eye exam/to see an eye doctor. You rock!
May 16, 2017
Professional, friendly and efficient office and staff. Would highly recommend for vision care.
May 15, 2017
Dr. Cluny and all the office support are total professionals.
May 12, 2017
I had an outstanding visit
May 12, 2017
Olympia Vision Clinic was amazing!!!! I took my 5 year old in to have his checkup before he starts kindergarten this fall. They were so professional yet fun and engaging. We will definitely be back!
May 12, 2017
5 Stars. Olympia Vision Clinic is the best. The staff is always friendly and knowledgeable. They also have a great assortment of eye glass frames.
May 9, 2017
Visit was profession from start to finish.
May 7, 2017
Outstanding customer service!!
May 7, 2017
The guy up front that answers the phones was terrible and rude! Everyone else was great including the Doctor. Loved the rest of the staff and my new glasses!
May 7, 2017
I am a new client, and so fat my experience with all the staff at Olympia vision clinic has been very positive and professional. I felt they listen to my concerns and a dressed them and answered my questions.
May 6, 2017
As always, Dr. Tosland and his office staff are professional, courteous, friendly and caring. I wouldn't go anywhere else for vision care.
May 6, 2017
Excellent service - the staff are friendly, knowledgeable, and helpful!
May 6, 2017
Excellent, thorough, and very professional; not to mention friendly! Highly recommended!
May 5, 2017
As always you get a professional friendly greeting when you enter the office. You are then greeted by the Dr.'s assistant & taken to the exam room. Some testing is done & your Dr. will be in to examine you & explain the findings. I have been going here for many years and believe me when I say you will get professional expert care.
May 5, 2017
I've always had great, personal service at Olympia Vision Clinic. The whole staff is warm and professional. I couldn't ask for a better healthcare experience.
Apr 29, 2017
Very friendly and professional staff.
Apr 29, 2017
I always receive a warm welcome when I walk through the door followed by professional service until I leave. The professionalism of OVC is hard to find today ,but it is what I look for in all of my medical providers. Olympia Vision Clinic and its staff, Clearly the best!! Thanks for the excellent service.
Apr 28, 2017
I was very pleased with my appointment. I had a minimal wait upon arrival and received excellent care.
Apr 28, 2017
Drs and all staff are awesome!! We have complete confidence in you do. You've earned it!!
Apr 28, 2017
They really take care of you.
Apr 28, 2017
I am so glad we moved our family over to South Sound Family Dentistry and Dr. Green! Today was just another example of the customer service and compassion exhibited by Dr. Green and his team. After getting a temporary filling yesterday for a broken wisdom tooth, the temporary filling came out, apparently because of the fulcrum-like pressure back there. I called and was able to schedule a next-day appointment for the filling, even though it was a day when there are normally no patient appointments. I had the place to myself. Dr. Green and Michelle took great care of me. I am truly thankful for this team and will happily refer anyone to them.
Apr 28, 2017
Friendly staff, welcoming atmosphere, always on time.
Apr 27, 2017
Pleasant visit, very professional, confirms past positive experiences.
Apr 27, 2017
Excellent. I started going to Dr. Tosland when his office was on Capital Blvd close by Wagners Bakery.
Apr 27, 2017
I love this clinic! The professionalism and friendliness is great
Apr 26, 2017
Very professional and friendly. Thank you each one for your help.
Apr 26, 2017
Olympia Vision Clinic is the best place to go for complete eye care. The staff is friendly and very professional. Dr Tosland is the best eye doctor I've ever had. I owe my good vision to this terrific staff. Thank you
Apr 25, 2017
The clinic was able to fit me in at the last minute, were efficient, friendly, knowledgeable, concerned and helpful. Not a minute of my time was wasted, the staff were lovely and helpful. I will go there for all my vision needs.
Apr 25, 2017
Prompt, efficient, courteous, friendly service providing great lenses.
Apr 19, 2017
From A to Z my experience was excellent 👍
Apr 18, 2017
I would definitely recommend you.
Apr 17, 2017
Had a great experience. The doctor and technicians took a lot of time to explain everything and to make sure everything was understood.
Apr 15, 2017
On time, on point, and informative visit for an infrequent needs patient.
Apr 11, 2017
I am so glad I chose Olympia Vision Clinic. They are so friendly and helpful. I would recommend their service to anyone looking for a good eye doctor.
Apr 11, 2017
I always receive exceptional service.
Apr 11, 2017
Thank you Dr. Whitney and staff. Great experience! Very happy!
Apr 6, 2017
I felt each person was professional I had a good time as far as an eye doctor as far as the eye doctor appointment goes but like they knew what they were doing a very happy with the results
Apr 6, 2017
The techs and Dr Mary Ferris are so nice to work with. Welcoming and efficient. There's a minimum of delay or fuss and the office is close to home.
Apr 4, 2017
Great people. Very good service
Mar 31, 2017
Excellent staff and wonderful doctor. Appointment started on time, and everyone took the time to answer all of my questions and really explain findings. Highly recommend.
Mar 30, 2017
Everyone was very friendly and I went right in for my appt. - Great as always
Mar 29, 2017
I 've been a patient of Dr. Tosland's for years. He and his associates have taken good care of me. I also buy my eye wash, contacts and eye glass frames there.
Mar 28, 2017
I would highly recommend Olympia Vision Clinic. Staff was right on time for my appointment, the exam was thorough and I felt like they did a great job. After the exam the doctor did a great job explaining everything.
Mar 28, 2017
Great service and great staff. I will be a life time patient here
Mar 27, 2017
Great team and customer care at Olympia Vision!
Mar 27, 2017
I always have a good experience at Olympia Vision Clinic - staff is efficient, knowleagable and friendly.
Mar 24, 2017
Very friendly and professional staff. No one likes going to appointments but from the moment I walked in everyone was very professional. The receptionist was helpful with my questions and polite, Cassie helped me get set up for the doctor and was extremely nice, Dr. Ferris was patient and easy going and even answered all my questions with pleasure (she taught me so much about the eye, very VERY interesting stuff), and Ashley the optician who helped me pick out new frames and the options was smiling and friendly the whole time. Definitely a great visit here, first time too so I'll definitely be going back.
Mar 23, 2017
I have a very complicated prescription and my previous optician basically gave up on getting my prism prescription so it met my needs. My first visit to Dr. Tosland, he nailed it, and I don't want to see anyone else. Staff there have always been helpful and friendly.
Mar 21, 2017
Dr. Mary Ferris has been my eye doctor for the last 3 years. She is very patient and is the only eye doctor that has been able to fit me with contacts for my special eye condition. I have recommended her to many of my co-workers. She is a gem and I appreciate her and all the care she has shown me.
Mar 21, 2017
Everyone who checked my eyes were very skilled and patient and kind. Dr. Cluny is wonderful and knows what he is doing!
Mar 20, 2017
Olympia Vision Clinic is a wonderful practice with friendly staff and helpful doctors! They are my favorite practitioners that I have in Olympia, and look forward to coming to appointments.
Mar 20, 2017
Excellent professional and friendly service as always!
Mar 18, 2017
Everyone I spoke to at the office was extremely helpful, friendly, and professional. When I struggled with my contacts, Bianca took the time to help me get it right multiple times and remained patient and nice the entire time. Dr. Ferris was great at keeping a comfortable environment and provided a great experience.
Mar 17, 2017
Your web site is fairly typical. It seems to flow nicely. I would mention that your 'New Patient' forms page and shop don't keep the same 'Look n Feel' as the rest of your site.
Mar 16, 2017
I love Oly Vision Clinic. I've been coming here since 1990. Dr. Tosland is amazing. I have nothing but great things to say about this business.
Mar 14, 2017
Very Supportive and informative
Mar 14, 2017
I have been one of Dales, (Dr Tosland), charter patients since 1983, 34 years, can't wait till Dane is a "Dr"!
Mar 14, 2017
Friendly and Professional!
Mar 13, 2017
Very professional, knowledgeable and friendly.
Mar 10, 2017
The staff are great and the care and attention to my vision is exceptional! Don't go anywhere else.
Mar 8, 2017
The office environment is bright and cheerful. Staff and doctors are very pleasant, respectful, and professional in their quality customer care. Great choices of the eye-wear. Can't wait to get my new glasses!
Mar 7, 2017
This office has very up to date technology. The staff was very kind and knowledgeable. The atmosphere is very comfortable. I recommend them as an excellent vision care center.
Mar 7, 2017
Most thorough I eye I've ever rcvd.
Mar 3, 2017
Olympia Vision Clinic provides state of the art technology and excellent staff, polite, professional, helpful and well informed.
Mar 2, 2017
fantastic place, in and out in a timely manner everyone was nice and professional
Mar 2, 2017
A quick, easy and professional team. Comfortable and informative appointment.
Feb 27, 2017
I was very happy with my service.
Feb 23, 2017
Terri was amazing! I called because I have had floaters all of a sudden and she got me in the same day to make sure it wasn't my retina detaching! I truly appreciate the excellent service provided!
Feb 23, 2017
This is an amazing vision clinic. The wait time was very short, the exam was comprehensive and thorough, and the staff was very friendly and knowledgeable. I recommend it highly.
Feb 22, 2017
As always, a delight to work with Dr Mary. Great selection of frames and very helpful technician Recommend to all my friends
Feb 21, 2017
Dr Cluny is wonderful and we so appreciate is warm caring manner and his professional wisdom!
Feb 20, 2017
Efficient and friendly staff.
Feb 17, 2017
Completely satisfied with the service I received during my routine eye exam. Dr Loeb, Lisa and the others do a great job and are friendly professionals.
Feb 17, 2017
I had a great experience here.
Feb 16, 2017
I was very pleased with the personal attention I received yesterday - both from the person I initially talked to, as well as Dr. Ferris. As I mentioned when I was there, I used to have an eye doctor in Seattle on whom I relied for 25 years. It's difficult to change, but I think having come to visit Olympia Vision Clinic was a great choice. My daughter, Abby Cole, and daughter-in-law, Katie Cole, and both my grandchildren, Beckett and Maysen Cole are already patients at your clinic and they highly recommended your services.
Feb 16, 2017
Staff is pleasant & very helpful
Feb 14, 2017
Wow, couldn't have had a better experience. I was 12 minutes late, and I was called in after waiting for 2 minutes. Techs are very knowledgeable, and will wrap up initial exam quickly. Mrs. Ferris was extremely helpful when I would ask questions. It's great when I can turn the knobs myself, so I don't have to say 1 or 2 is worse or better, not sure if I'm the only one that gets to do this, but it's actually fun. Billing is made easy, they had all my insurance information already in their system so I was out the door just like the "Flash".
Feb 14, 2017
Everyone that works at Olympia Vision is kind and helpful. Kellen is very good at greeting you when you come in. Dr. Ferris is an excellent doctor. She's personable and thorough with her examination. I have recommended her to my friends.
Feb 10, 2017
I just a great time as always. Doctor very patience and understanding. Never any issues, The receptionist he is always very pleasant and so helpful. He rocks. Thank you
Feb 9, 2017
This was my first time at this clinic. What a great experience it was! The exam was done quickly, and everyone was so friendly. The girl that helped me pick out my frames was so patient too while she waited on me to finally decide on what I wanted. Everyone was great, and I will definitely recommend this clinic to everyone.
Feb 9, 2017
They got me in and out quickly and helped me understand the blurriness in my eye.
Feb 9, 2017
Always an excellent experience and would not hesitate to recommend to everyone I know! Five star rating!!
Feb 8, 2017
Dr. Ferris, Bianca and Dane were so thorough and helpful, they did a great job with my daughter teaching her to put in her contact. Ashley helping with the glasses was great.
Feb 6, 2017
The on line scheduling was excellent. The staff are always friendly and helpful. I like the direct feedback from the doctor, and I like that I am remembered , even of its been a couple years since I've been there. Excellent individualized care and service.
Feb 3, 2017
Everything was handled very professionally. It was an excellent experience. 5 stars.
Feb 3, 2017
I was well taken care of while on my annual visit.
Feb 2, 2017
Dr Ferris was wonderful!!! My exam was comfortable and my visit informative. Dr Ferris was very thorough and took time during the exam to provide education. The experience was truly first rate!!!
Feb 2, 2017
Courteous and professional!
Feb 1, 2017
They are the pinnacle of vision care.
Jan 31, 2017
Fantastic office! They got me in the same day for a new onset of eye pain.
Jan 27, 2017
I have and will continue to refer my friends to Dr. Mary Ferris :) She is very thorough, professional and helpful with all aspects of vision care!
Jan 27, 2017
Prompt greeting, quick service, friendly and very knowledgeable staff!
Jan 26, 2017
I came to you for the service and you didn't disappoint.
Jan 20, 2017
I really like Olympia Vision. I see Dr. Ferris, and she is always friendly and very thorough. The staff that does the preliminary exams are also.
Jan 17, 2017
Website was easy to find and navigate.
Jan 17, 2017
Appointment was fast-friendly and efficient.
Jan 13, 2017
Always great professional service with all employees
Jan 12, 2017
The staff aid wasn't as professional as I would have expected. I had to continuously readjust the equipment to view the items she was using to test me. She held a lens near my eye several times, but didn't always keep it at the same distance, causing me to view the screen in varying degrees of focus. I think she was nervous and didn't take the extra effort to see if I was comfortable and the equipment was properly paced. On the other hand the optometrist was very personable and considerate of my comfort always asking if the equipment was placed properly for me to perform the tests.
Jan 11, 2017
I have always had excellent service with Olympia Vision Clinic. About 4 years ago one assistant was able to talk me into changing style of glasses and I have never regretted it.
Jan 11, 2017
Very good and positive experience !
Jan 11, 2017
Excellent care! I am SO happy with Olympia Vision Clinic and their staff of sensational doctors!
Jan 9, 2017
Had a great appointment and was treated very good by everyone.
Jan 4, 2017
I actually enjoy my vision exams. All the folks are friendly and pleasant, and the high tech devices are fascinating to me. The opticians are wonderful.
Jan 4, 2017
My Vista was very pleasant
Jan 4, 2017
Staff was attentive and friendly. I have a hearing problem due to chemotherapy and staff were accommodating to my needs, my aversion to anything being done to my eyes was taken into account and dealt with in a professional manner.
Dec 30, 2016
Fantastic customer service overall. Dr. Cluny is very knowledgeable and attentive to your needs and concerns. He provides honest and practical solutions and is so friendly and personable.
Dec 27, 2016
Had an absolutely wonderful experience! What a great office!
Dec 25, 2016
Everyone was so nice and helpful! This is a great place for eye care.
Dec 22, 2016
Great staff, enjoyed my visit.
Dec 22, 2016
Both Dr. Whitney and Ashley Scott were wonderful!! They both were helpful and very informative!!!
Dec 20, 2016
A very friendly, efficient office and Dr. Loeb is excellent.
Dec 19, 2016
I believe the number of reminders about my appointment is an overkill. I realize there are people out the that require this attention, I don't. Maybe if I was asked how much of a reminder notice I need would be more appropriate. Also, my appointment was for 8:25 and the doors aren't even open until that time. Then I was asked to fill out paperwork. I felt like l was late. Maybe someone could have told me my time of arrival was for paperwork and not the actual time I was going to be seen. This did not run as smoothly as it could. The gentleman who took care of getting lenses for my existing frames was superior in his mannerisms and communication. I still rate your office excellent, and a couple of glitches I noted does not alter how I feel. Thank you
Dec 12, 2016
Unusual to have to wait 20 minutes after checking in for my appointment. Very courteous and professional technician. Always enjoy seeing Dr. Ferris.
Dec 12, 2016
Everyone here was very friendly and accommodating. I had my 1 month old, 2yr old, and 4yr old with me. They brought in extra chairs and coloring things for them. Dr. Lobe held my baby while I tried contacts. Love this place.
Dec 8, 2016
Great service with Dr Loeb!!!
Dec 1, 2016
I appreciate being contacted and able to confirm my visit by e-mail. You also make me feel comfortable during the entire visit.
Nov 30, 2016
Great team, giving wonderful care! Thank you!
Nov 29, 2016
The staff at Olympia Vision Clinic are always wonderful! Welcoming and caring. Dr Whitney is an amazing doctor that always makes sure we fully understand everything he is doing! Thank you for being a wonderful eye clinic!
Nov 28, 2016
Dr. Ferris and all the staff are just wonderful.
Nov 23, 2016
Professional, knowledgeable and friendly staff. Clean office and reasonable prices are the reason my family and I will keep coming back to see them!
Nov 21, 2016
The staff are what made my experience so great. Very attentive, informative, and genuinely nice.
Nov 21, 2016
There was a bad accident on freeway on my way across town to this eye appt. Pacific Ave. traffic was backed up for hours in both directions. I may have waited 10 mins at this appt but I brought a good book and felt grateful to have a chance to relax and read, even if only a short time. The best of this appt was that I didn't have to have my eyes diallated. I had an important meeting at noon and worried sick I wouldn't be able to see on this sunny day. thank you, LOTS!
Nov 18, 2016
you rate a 10 with me everyone is so nice makes me feel good
Nov 9, 2016
My appointment was on time. No waiting. Very friendly staff. Was able to answer my questions. No changes this year. Yeah. This is a wonderful office. I have always enjoyed my Appointments. Great people.
Nov 2, 2016
Olympia Vision Clinic was highly recommended by my family members. The staff is professional and welcoming. They make scheduling and knowing your options very easy. They were not pushy at all about weather or not I should purchase frames from them.
Oct 31, 2016
Dr. Ferris is always professional and thourough. Appreciate her work.
Oct 30, 2016
I think very highly of this group of professional vision specialists. I have always been treated with respect and consideration in a very warm and friendly environment. They seem to take the time necessary to address my problems and concerns.
Oct 28, 2016
Loved the appointment everyone was very helpful and easy to talk too.
Oct 26, 2016
The entire staff at the Cooper Point location was extremely polite and very helpful. They were patient and answered all of my questions. I was able to see a Dr within a couple days of calling to schedule my appt. I would highly recommend Dr Whitney or Dr Ferris to anyone and everyone.
Oct 26, 2016
I enjoy Dr. Ferris and the staff.
Oct 25, 2016
I love my eye clinic. Fast friendly and extremely knowledgeable
Oct 25, 2016
I initially contacted your office via the internet and asked to schedule an appointment at the Corporate Center Dr location. Was later contacted and after a couple of exchanges believed I was going to that location. Later, when contacted regarding my insurance I asked to confirm that location. Finally, when I recieved a reminder, I sent a question via email reply confirming the Corporate Center Dr location off Yelm Highway and did not receive a response. The day of my appointment I call to confirm the location and was told my appointment was at Cooper Point. The receptionist asked if I wanted to reschedule, but I had already altered my work schedule for the appointment. Frankly, if I had to reschedule - it would have been with a different eye clinic. While my visit was positive - I am very dissappointed in how scheduling was handled.
Oct 24, 2016
I enjoyed the visit. I was treated very professionally by everyone, and Dr. Cluny was very friendly and helpful with all my questions.
Oct 24, 2016
I really liked Dr. Whitney. He was informative, a good listener and personable. He will be my choice for appointments in the future!
Oct 22, 2016
Always very professional and the staff is knowledgeable.
Oct 21, 2016
The techs and Dr. Whitney gave me excellent service.
Oct 20, 2016
Staff is professional yet friendly
Oct 17, 2016
Even though the wait to see the Dr. was unusually long the attention given was worth the wait. I always feel that my situation was given much care and attention.
Oct 14, 2016
I always feel well taken care of at Olympia Vision Clinic. Dr. Ferris is down to earth, knowledgeable, and puts me at ease. She takes the time to ensure all my questions are answered and is very thorough. This visit I had a new Tech, Corey, he did a great job and made the experience very enjoyable. I have a little anxiety around my eyes so I appreciate when people have a sense of humor while also working very competently. I also had excellent help picking out glasses. The overall team does an wonderful job.
Oct 13, 2016
Everyone was very welcoming and thorough with explaining every step and test.
Oct 12, 2016
Always excellent. See below.
Oct 12, 2016
everyone was very courteous and on time
Oct 12, 2016
I have been seeing Doctor Tosland for years and trust evaluation and assessment of my eyes. I like that he stays current with practices for tearing eyes
Oct 11, 2016
Dr. Tosland is the best and I know he always does the right thing for my eyes. The other doctors I've seen at Olympia Vision Clinic have all been wonderful. I can count on getting glasses that work for me even though my vision issues are challenging. I wouldn't even consider going anywhere else.
Oct 11, 2016
fast and professional service
Oct 11, 2016
Very thorough, and kid friendly. I have brought my babies with me to every appointment, and they are very accommodating and caring. They even do a great job for the kids appointments!
Oct 10, 2016
I have not been seen by an eye doctor for many years and wish I would have taken my prescription somewhere else. I was given a coupon for a free pair, but when I was at the counter, it only applied to those 'outside the box'. I was not clear on what I needed since the doctor gave me two prescriptions. I want to be able to see--not just my computer. I ended up filling up just one. So I will only be able to see my computer and so I am regretful of not knowing the right questions and feel your coupons are misleading.
Oct 10, 2016
They were very helpful and insightful with fitting my needs and wants! Great service and friendly faces!!! Going to stay with them for a long time!
Oct 7, 2016
The doctors and staff at Olympia Vision Clinic were very helpful, paitient and knowledgable. I've never worn glasses before so I had a lot of questions and took some time to pick out a pair of frames. I look forward to picking up my very first pair of glasses soon!
Oct 7, 2016
I have recommended Olympia Vision Clinic to several people and will continue to do so because of your excellent service.
Oct 7, 2016
Olympia vision Clinic is wonderful. They got me in on time. They answered all my questions and I got the results I was looking for. I would highly recommend them to anyone. I had Dr. Ferris and she is Wonderful. Best of all painless.
Oct 6, 2016
Very positive from front staff to Dr. Clooney.
Oct 5, 2016
The staff at Olympia Vision Clinic is very competent and friendly. It's a well-organized team.
Sep 30, 2016
Excellent is all respects, from the receptionist to optical technician to Dr. Ferris I was treated with the highest regard and respect. I am EXTREMELY PLEASED with my treatment and the quality of care that I receive
Sep 29, 2016
Always gives the best service
Sep 28, 2016
I brought my 5 year old in for his first eye exam. They were friendly, fun and efficient. Enough information was provided and made the eye exam enjoyable for son.
Sep 26, 2016
Front office helpful and polite--Dr extremely a joy to be around-lady to help with glasses choice completed the positive experience. I left the office knowing I would recommend OYV to all my friends.
Sep 24, 2016
Great practice, it have been my office of choice for over 20 years.
Sep 16, 2016
Dr. Ferris and team work well together, are efficient, prepared, understanding, calm and professional. It doesn't get better than that!
Sep 16, 2016
When you're told a blunt metal needle is going to be stuck in your eye to flush debris, it should be more worrisome. I felt calm and was fine with it because I knew how capable the staff and Doctor Tosland is at Olympia Vision. Procedure was quick and easy.
Sep 14, 2016
I love it here! It is obvious they really care about you and want your visit to be pleasant. I have always been treated extremely well by every staff member.
Sep 14, 2016
Great service at this location
Sep 13, 2016
I was seen at my appointed time. The assistant was friendly and efficient. The Dr, saw me within minutes of the assistant leaving the room. The Dr. was also friendly and knowledgeable answering all my question. The staff at the front desk was very helpful with my billing.
Sep 9, 2016
Olympia Vision clinic is a wonderful place! Both offices are really great! I have been going there for 8 years and I have NEVER had a bad experience with anyone. They have always been friendly and helpful in every part of the process whethe it's making appoimtments, the eye exam, glasses or contacts!
Sep 9, 2016
From the front desk to the technicians and Dr. Cluny, the visit was professional and courteous. i am very pleased with the care I received.
Sep 8, 2016
The office is always friendly and professional. Always receive good care.
Sep 8, 2016
Very knowledgeable staff that is helpful and personable.
Sep 7, 2016
Overall, the establishment is quiet and not a great deal of traffic. This lends to the short wait times and attentiveness of staff. All employees were pleasant and friendly. I would like to have had even more discounts on glasses- they are very expensive.
Sep 5, 2016
Very helpful and excellent customer service.
Sep 1, 2016
I am ever grateful to a friend for recommending Mary (now) Ferris to me. Have been going to her for a number of years now. She is always friendly, attentive and willing to take the time.
Sep 1, 2016
great visit. everyone was very profeesional
Aug 29, 2016
Great service and attention.
Aug 26, 2016
Great service and knowledge prevails.
Aug 26, 2016
Super fantastic, as always. Thank you Dr. Tosland!
Aug 24, 2016
Always friendly and courteous. A smile when you walk in the door and a very pleasant wait.
Aug 24, 2016
Great care, appreciated the non-pushy sales approach as well.
Aug 24, 2016
Very friendly supportive and personable!
Aug 16, 2016
I have been Dr Toslands patient for a while and have always appreciated the customer service. I saw a new Dr. her exam went well, she thought one of my lenses were wrong. She told me I would be called when my trials were in. I sat and looked at glasses and set some frames aside. NO ONE said anything about prepaying. I have waited 6 weeks.. I called and was informed I had to pay up front before they could be ordered. I paid over the phone. Why wasn't I told? I may consider changing Drs if this is your policy now. Renate Walser
Aug 11, 2016
I liked being able to complete new forms online. I also appreciate the text appointment reminder.
Aug 11, 2016
Friendly, knowledgeable, professional.
Aug 11, 2016
Five star clinic. From the front desk to exit. Physician was focused friendly and very effective. Great team work from the get go. Highly recommended!
Aug 10, 2016
Very seamless and thorough process from beginning to end! Dane and Dr. Whitney were both FANTASTIC and really good at what they do! Such a bonus that they are open on Saturdays!
Aug 7, 2016
Everyone was friendly, efficient.
Aug 5, 2016
Mary is outstanding. Give excellent feedback. Extremely nice
Aug 4, 2016
I am so impressed with the care I received at Oly Vision Clinic. I saw Eric first and he was so knowledgeable and comfortable explaining the testing to me. He never seemed rushed or annoyed with my lack of understanding. I have never had any testing like this in the past. I am so impressed with the care I received. I then saw Dr Whitney who was amazing! Friendly with a great bedside manner. I am an RN so I respect and appreciate a doctor who takes the time to ensure a pleasant experience for his patients. I also appreciated his honesty when explaining the correction I needed and what the challenges of glasses would be.
Aug 4, 2016
My family and I really enjoy going here for our eye care! The staff is friendly, answers all your questions, and makes our child feel comfortable and enjoy going to get an eye exam - EVEN with the drops!
Aug 1, 2016
Everything was great. No problem getting appointment. Dr. and staff great as usual.
Jul 29, 2016
Care that gives you confidence in the analysis and resolution of your eye problems.
Jul 27, 2016
Excellent Care Appreciated the overall service and Dr. annual review.
Jul 25, 2016
Because I live in Vancouver WA, almost 100 miles from Olympia Vision Clinic's Olympia office, I must drive an hour and forty minutes for my appointments. Regardless, I do this because of OVC's high level of professional care.
Jul 22, 2016
I transferred from the Lacey OVC to the Westside and the service is just as good. I got seen fast and had a thorough vision check up. I ordered a new pair of prescription glasses and felt totally comfortable with the entire process. I recommend OVC to all my friends who need vision services.
Jul 14, 2016
IT WAS EASY FOR ME TO FILL OUT i JUST COULD NOT REMEMBER ALL THE NAMES OF THE DIABETIC MEDICATIONS THAT i TOOK AND THERE WAS NO GOING BACK TO UPDATE ONCE YOUR OUT UNLESS YOU WANT TO FILL IN EVERYTHING AGAIN.
Jul 14, 2016
I am a pt of your College St office, and needed to be seen. I was fit into your office's schedule and was very happy with my visit. Everyone was very professional, kind, and courteous from the gentleman at reception, then the tech, the physician, and finally the cashier. Excellent experience.
Jul 13, 2016
Excellent service, just not to happy with your prescription plan,had to go to Costco it's $100 cheaper there I was shocked!
Jul 13, 2016
Everyone at Olympia Vision Clinic has been wonderful. Everyone is professional, friendly and helpful.
Jul 13, 2016
Modern clinic, clean, personable staff. The individual performing most of my exam was knowledgeable and professional. I usually dislike going to the eye doctor, but felt completely comfortable here. They have a "retinal scan" option for checking the back of your eye instead of undergoing dilation. I highly suggest this as it took maybe 5 seconds compared to hours with your eyes dilated. Dr. Sturtevant took his time and was very thorough to make sure my contacts were the correct prescription before I left. I would gladly recommend going here.
Jul 9, 2016
Great location and staff! I've had nothing but good experiences at this clinic.
Jul 8, 2016
I felt like I was in great hands with a super friendly staff. From the minute I was called back by the assistant (can't remember his name,) he was so nice and thorough, to the gal that helped me pick out my glasses, I was treated like a customer wants to be treated. I will most definitely return for my next eye exam.
Jul 6, 2016
Dr. Cluny is always prompt, efficient, friendly, and does a great job of explaining what's going on with my eyes. He takes as much time with me as I need; I never feel rushed. The staff is also very efficient.
Jul 3, 2016
Very professional! Greeted warmly, tests were explained very well. Dr. Cluny was great with his testing and explained my eye issues that I understood.
Jul 2, 2016
I again enjoyed visiting the Olympia Vision Clinic. Dr. Loeb and support staff are friendly, efficient and most of all competent. I was pleased with the service and the care. I had a very good selection of frames and glasses and was advised well. My new glasses fit well, they look great, and I see well. Definitely a place to go.
Jul 1, 2016
As always, my visit yesterday to Olympia Vision Clinic was excellent. The staff are all professional and friendly, and Dr. Ferris is awesome. The opticians always do a great job of helping me select the most flattering glasses frames as well. I would recommend Olympia Vision clinic to anyone!
Jun 22, 2016
I have been a patient for many years as my whole family has as well. I have always had courteous service at the front desk, but not this time. The young man at the front desk was abrupt and rude to me. The rest of my visit was nice but very disappointed in the change in your staff @ the front desk.
Jun 22, 2016
Imagine actually enjoying an eye exam! Especially when it includes having your pupils dilated. But everyone I dealt with was warm and friendly, reassuring and very professional. I asked questions and got answers and welcome advice. I feel well taken care of by them.
Jun 22, 2016
Outstanding service and pricing.
Jun 20, 2016
Excellent and thorough eye exam
Jun 19, 2016
The front desk has really poor customer service. They also use manipulative wording to get you to pay for certain services. I help to help an older woman out of signing a $70 contact lense re fitting which she didn't need since her prescription wasn't even expired. The Doctors are nice. The people that work in the front are just really unfriendly and do not want to be there. I've had several experiences like this. There are other eye doctors in Olympia I won't be going back to this one again.
Jun 12, 2016
I was extremely pleased with the great service I received. The staff made me feel very comfortable and at ease. I'm 90 years old and was treated very kindly and with respect. The optomestrist was gentle with the lesion removal treatment. She told me everything she was doing which kept me relaxed and trusting. They listened intently and we exchanged laughter and good conversation. I would highly recommend Olympia Vision Clinic Westside.
Jun 10, 2016
We were thrilled at the expertise of
Jun 8, 2016
Very professional and state of the art equipment.
Jun 5, 2016
Great experience! Office was well-organized with great coordination between staff, for prompt and pleasant service.
Jun 4, 2016
Dr. Loeb and Rebecca, her assistant, we're very efficient and friendly. I appreciate their attention to my contacts, and the testing that really analyzes the condition of my eyes.
Jun 4, 2016
I have not interacted with Olympia Vision online, but in person they are very good. I like to keep consistent doctors and they have bent over backwards to help me with my special lenses and have appointment times that work for me, as I live an hour away.
May 28, 2016
Very great team of doctors they saw me with no notice thank you so much .
May 22, 2016
Everyone was very nice and friendly
May 21, 2016
Great experience. Friendly staff fast service.
May 19, 2016
Olympia Vision Clinic is the most up to date Vision Clinic in Thurston County . They have everything you need !
May 19, 2016
Courteous, efficient, knowledgeable, professional and service-oriented is the hallmark of Oly Vision. From the desk to the initial tech screening to the Dr consult/review and the exit, it's all seamless with great attention paid to past records, patient input and concerns, and level of comfort and understanding. Questions are welcome be it about the exam, the future or lenses at the glass center. Equipment is state of the art and very helpful in diagnoses. I've been with them for years and never regret that. Recommended highly.
May 18, 2016
Olympia Vision Clinic is the only place for eye care and eye wear!! Dr. Dale Tosland and his staff are amazing. Lacey in the eye glass wear department is phenomenal.
May 17, 2016
Fast, friendly, and professional!
May 17, 2016
I loved this office! This was the most thorough eye exam I have ever had. Everyone from the receptionist to the dr was welcoming and friendly. They explained every test, from what they were testing for to the results they saw. The tech who did my initial tests was wonderful, and when it came time to pick out new glasses, the man helping me was so patient! That guy deserves a medal!! Hey, it's a tough decision picking out something to wear every day for the next year or two!!! Thank you all so much! As soon as I left I called my husband and told him our family has a new vision clinic, and when I returned to work I recommended you to everyone there! I can't wait to go with my daughter and see what she chooses for new glasses :) Thank you again, Dana O
May 16, 2016
I always have a great visit, Really like Dr Ferris, she is professional and personable. She knows my son has low vision and shares new technology and interest. I appreciate the warmth and friendliness at Olympia Vision Clinic.
May 14, 2016
Everyone was very nice, helpful, and all of you deserve high praise for what you do.
May 11, 2016
Nothing but good things to say about the staff at Olympia Vision Clinic. Appointments are conveniently available on Saturdays which is great for a busy schedule. I was in and out of my exam within a half hour. The staff is friendly, supportive, and knowledgable. I definitely recommend Olympia Vision Clinic!
May 10, 2016
The staff is great. Everyone is uber friendly and helpful. The building is clean and the equipment is in great shape. Even though it gets busy, I never feel like I am being pushed along or rushed. When you ask a question, you get a thoughtful answer in terms you can understand.
May 9, 2016
Very friendly efficient and thorough
May 8, 2016
Everyone was great. Dr. Whitney explained everything in detail. This was my first appointment to get contacts and Sarah was very patient with me as I fumbled for 30 minutes trying to get them in and out. I love going here
May 7, 2016
Always a pleasant experience (except when you broke my awesome sunglasses).
May 7, 2016
Annual eye exam was very informative and gave me an idea of what is in store for me in the future
May 6, 2016
Great optometrist office! It's always a pleasure to be seen here.
May 6, 2016
I trust I am being well taken care of. I see great.
May 4, 2016
Highly recommend to anyone for any of their eye needs
May 3, 2016
This was only my second eye exam, but it felt like family. The staff was all very warm and welcoming. Did not feel like a cattle call.
May 2, 2016
Dr. Kluny at Olympia Vision Clinic is kind, reassuring, and incredibly helpful. And the technician who helped me, Kari, was attentive, smart, and efficient. I have been going to OVC for the last 10 years and have always been impressed with the people who work there.
Apr 30, 2016
Dr Haws and Lisa are the best team ever. My daughter Olivia has been going to see them since she was 18 months old for Amblyopia. They encourage her and are always pleasant to deal with.
Apr 30, 2016
What is WRONG with Dr. Tosland and his staff??? NOTHING... absolutely NOTHING!!! That's right. Try as you might, you won't find anything wrong with the doctors and staff at Olympia Vision Clinic. From friendly greetings by the office staff, to courteous service from the Eye Health Technicians and Patient Care staff - everyone at OVC is focused and dedicated on serving me! Well - all their patients!! But the way you're treated by the clinical and optical staff will have you believing you are their only client. Ask why the professionals at this eye care center are so unique, and the answer becomes readily apparent when you meet Dr. Tosland! His personal attention to your individual eye care needs, combined with his down-to-earth, one-on-one style of addressing your eye care options, makes a patient feel like part of the OVC family - not a numbered file awaiting the cattle car treatment process. And this same attention to patient care is the standard throughout OVC. Need I say more?
Apr 29, 2016
Really opened my eyes.Some of the best service I've ever seen.
Apr 28, 2016
Always feel well taken care of here, from beginning to end.
Apr 27, 2016
The appointment was quick and professional.
Apr 27, 2016
Everything was very good. Instead of waiting while the payment amount is determined it would be better if you could call me with the final amount. It seemed too tedious and time consuming to wait while Dan figured out costs for 2 pairs of glasses. I know our insurance can be complicated but it would be nice to at least have the option of paying over the phone later or to come back when you have the costs determined.
Apr 25, 2016
I found the whole process informative. Learned more in one hour than all the other times together! Friendly & competent staff, and the Doctor spent quality time with me. Overall 5 stars! Will refer them to all I know! Thank you! Penny Whitmire
Apr 22, 2016
I have been a patient of Dr. Tosland since the mid-1990s, and have always been extremely pleased with his treatment. Last year I switched to Group Health and found their vision department to be sadly lacking. I am pleased to be back with OVC, although I had hoped to continue with Dr. Tosland. I was quite pleased with Dr. Whitney.
Apr 21, 2016
Olympia Vision Clinic's doctors and staff work hard to insure that each and every patient gets the best possible eye care. They are not only very professional but also caring.
Apr 19, 2016
Excellent eye care from a knowledgable caring staff!
Apr 17, 2016
My checkup went great and I'll be back in the future.
Apr 15, 2016
I just had my first appointment here and it was a lovely experience. All the people I met were very friendly and courteous. Would definitely recommend this place to my friends and family.
Apr 15, 2016
Everyone was very professional and very friendly. I enjoy the easy-going, comfortable atmosphere, along with very thorough eye care.
Apr 15, 2016
Everyone was helpful and Mary, the evaluator, was excellent and upbeat. I have double coverage and it took a little while to figure out my benefits but this is understandable. A little more selection of men's frames for guys with XL heads like me would be nice but I was able to find one I liked and that was a little different than the more traditional ones I have been wearing.
Apr 14, 2016
I enjoyed my visit very much. The staff and doctor are wonderful and fun. Their knowledge is the best.
Apr 14, 2016
Outstanding customer service from all staff.
Apr 14, 2016
The tech was very friendly and put me at ease. Dr Ferris was wonderful and friendly. Asked me questions, and really listened to me. She was able to recommend computer glasses based on how/when I was feeling most frustrated by my current glasses. The person that assisted me to find new frames was equally helpful, listened to how much out of pocket I was willing to pay, and helped me find frames that look good on my face. A real plus since I am not a fan of wearing glasses.
Apr 13, 2016
Front desk guy is nice but arrogant. Providers were great! So was optician.
Apr 13, 2016
Dr Tosland is great! Thank you so much
Apr 12, 2016
There seemed to be a lot of extra expenses that I would not have opted to pay for. I have never had to pay extra for a contact lens consultation when I already knew what I had and what I needed. I wasn't given the option to opt out. What a scam. Also, I have had the eye mapping done at no extra expense in the past at other providers. This place nickles and dimes you and is quite unreasonable.
Apr 11, 2016
Called for unexpected eye problem, appt available that day but chose next day, prompt friendly service from everyone,treatment working well. Thanks
Apr 11, 2016
Friendly, smiling staff especially working an a Saturday! I greatly appreciated it! Everything was explained while the exam progressed and was quick and polite. I would recommend you guys to any one who needs there eyes check! Which is everyone!
Apr 10, 2016
When I came in on Friday to order Beau"s contacts the receptionist sighed and told me that was lunch hour and really busy. I was then told that Beau would have to make an appointment for his fitting. I made the appointment for the following day, I was told it would be about 45 minutes. The tech examined his eyes and then the doctor came in and did the same exam as the tech. The doctor thought Beau might do better on hard contacts, I was a bit shocked that he would suggest that due to the fact I wore hard contacts for 30 years and know how uncomfortable they can be. Beau said he would try it based on the doctor saying that he would see better. If you look at my sons perception you can see the severity of his eyes. The doctor has another tech come in for more examining. I did not feel comfortable about this at all so I called our eye doctor, Dr. Geissler for his option. He told me that I was right. This was a very negative experience for my son and I.
Apr 10, 2016
The staffs were highly professional. I am truly satisfied with the service.
Apr 10, 2016
I felt comfortable walking in and greeted from the team checking me in. The technician, Dr., and the lady who helped get me the best glasses ever all were very nice.
Apr 9, 2016
Was informed Dr running late, which I appreciated. Met new physician and really liked his knowledge base and bedside manner. My husband and son are scheduled with him as well and will be pleased. Check out/payment/ordering contacts took awhile as apparently new person being trained and seemed flustered.
Apr 9, 2016
Flint and Dr Cluny were outstanding. Definitely five stars plus!
Apr 9, 2016
Very friendly warm and professional' I left there reassured that my eyes ere healthy.
Apr 8, 2016
Trent is terrific. Professional,personable and knowledgeable. Thanx
Apr 7, 2016
I understood all the info presented at my spot.
Apr 7, 2016
I was referred to your clinic by my good friend Kathy Williams, OD of Roosevelt Vision Clinic in Seattle. I came into your clinic one year ago to start the process of transferring my vision care, along with my records, to the care of Dr. Tosland. I was assured at the time that all would be taken care of. It wasn't. I was never received a called and when I called in, no one seemed to know what had happened and I was assigned someone I'd never heard of.
Apr 6, 2016
Dr Mary Ferris is the nicest Dr and she's funny and makes you feel at home. She recommended me the best contacts for daily wear
Apr 4, 2016
I have been coming back to Dr. Cluny for years and have always had great service from the staff at Olympia Vision Clinic.
Apr 4, 2016
Love Dr. Whitney and staff
Apr 3, 2016
The very BEST eye care provider I have ever been to. Excellent friendly Staff and Dr, Cluny was wonderful!
Apr 2, 2016
OVC is a great place. Everyone is friendly and competent. The vision exam ks very thorough. I feel very well cared for every visit.
Apr 2, 2016
Doctor and assistant were very nice, answered all my questions.
Mar 30, 2016
The entire Lacey staff has ALWAYS been friendly and accomadating. The cheerful young lady w long blond hair was SO friendly and kind. I can't say enough good about her. I remembered her & she remembered me from my first visit. Dr. Cluny is jest the best. I actually look FORWARD to my visit because I knew I'd be seeing him. I feel very confident w his skills and expertise. He described/ explained my symptoms (flashing lights in peripheral vision). He's didn't over-react (demonstrate inappropriate concern). He was clear w instructions re: what activities to avoid and when to return. He is a rare find! The entire staff are GEMS! They work very well together. Keep up the good work.
Mar 30, 2016
Dr Loeb and everyone at the clinic are excellent ...
Mar 27, 2016
Everyone is professional, pleasant and helpful. I know that my visits will be informative, educational and pleasant. Highly recommend to others.
Mar 26, 2016
my wife, daughter and I are all seen here love it
Mar 25, 2016
While I always have a great experience I wanted to point out a shining star on your staff. I unfortunately don't know the name of the attendant which took my daughter, Delaney, back and administered her exam - she was WONDERFUL! She took both my daughter and son back to the exam room so I could get my own exam. She was polite and didn't talk down to the kids, but was still able to keep it light and fun. Thank you for making all of the family's visit that day a joy.
Mar 24, 2016
I always refer Olympia Vision Clinic to my friends and co-workers. You guys are the BEST!!
Mar 24, 2016
I needed an unplanned appointment and my regular Dr was not available. I was assigned Dr Whitney with a 2 hour notice. He was great and assured me it was nothing serious! What a great addition to your team!
Mar 22, 2016
little wait but Dr Cluny is always informative, nice and helpful.
Mar 22, 2016
I love you guys! You always treat us well and I love how you interact with my daughter.
Mar 22, 2016
Excellent service. Very friendly staff.
Mar 18, 2016
It was an emergency and they got me in right away.
Mar 17, 2016
Everything was fine with my appointment. The receptionists changed since the last time I was in. I was not impressed by their customer service. They both seemed uninterested in helping patients. My fiance talked with the female receptionists on the phone about becoming a new patient and her response was cold and unwelcoming. She never even bothered to ask his name. They are the first line to your business...maybe some training is necessary.
Mar 16, 2016
My experience was excellent. Everyone who worked with me explained things carefully and if I had a question they answered fully. Dr. Cluny is patient and very knowledgeable. I felt at ease at all times.
Mar 14, 2016
Dr Cluny is awesome. He took time in sharing about my situation, presented options and recommend what he thought was best. He also took time to answer all of my questions. Very personable, as well. Thank you. I will definitely recommend Dr. Cluny to others.
Mar 12, 2016
I found the woman at the front desk to be dismissive, careless and extremely unfriendly upon check in. The man was better, but just lukewarm. The rest of the staff, especially the young lady that did the bulk of my eye exam was amazing. She was knowledgeable, friendly, personable, and just plain fun. The doctor that I saw was also very nice.
Mar 11, 2016
Overall great service as always. I know my vision changed slightly but not sure how much; better or worse, etc. Loved getting help picking the new frames and ordering was smooth.
Mar 11, 2016
Everyone is so kind!!! Thank you for a great experience!
Mar 9, 2016
The assistant who did my preliminary testing (forgot her name) was great. Excellent manners! Dr. The same. Larry Ikenberry
Mar 5, 2016
The doctors and staff at Olympia Vision Clinic have been truly fabulous to me and my high-maintenance eyeballs! I appreciate the emergency visits when I develop iritis, and I appreciate the specialist referral when my last case of iritis turned into pan uveitis. I am confident that Olympia Vision Clinic provides the best eye care possible for me and my family.
Mar 4, 2016
Very pleased. Everyone very friendly and competent in their jobs.
Mar 3, 2016
Dale has been my eye Dr for over "33" years and he is the best, looking forward to having Dane as my next eye Dr! I appreciate all of you very much. Thanks. "uncle" Ted
Mar 1, 2016
Everyone was very kind and professional.
Feb 29, 2016
I've been a patient here for many years and have built a certain trust with this organization and Dr. Tosland who I admire. However, there is one area I would like to suggest be adjusted. I recently purchased a pair of glasses here. I needed to sign a form saying that once ordered and paid for I could not change my mind on my selection. But, as I pointed out to the person in the optical department, the receipt for my payment did not include details on just exactly what I had ordered. In other words, if the glasses showed up in another frames, style, etc. I would have no way to verify what I had actually ordered. It would help if the receipt would simply state in terms understandable to the patient what they had ordered.
Feb 28, 2016
Professional and competent. Good experience with a great resolution. Dr. Cluny was excellent in all aspects of my intervention requirements. All issues were addressed and resolved with all future appointments set, and meds prescribed... Well done.
Feb 27, 2016
I called to have a stye removed and my yearly exam. No prblems with the removal, but the yearly exam was not scheduled, so I will have to come back to do that. Dane and Dr. Cluny are great.
Feb 27, 2016
Very thorough, knowledgeable, great communication skills
Feb 26, 2016
It is a joy to be seen by friendly professionals and leave completely satisfied.
Feb 25, 2016
I was early and the appointment started before my scheduled time! I was very pleased!
Feb 23, 2016
Best vision clinic I have found in Olympia. Staff is professional, friendly, and efficient. Doctors are top notch. I would recommend Olympia Vision Clinic to anyone.
Feb 23, 2016
Thank you for seeing me on an emergency basis. Your efficiency meant a lot.
Feb 23, 2016
The young woman who checked my eyes at the beginning of the visit was cheerful and very helpful, and made the visit a positive experience. I will definitely recommend you.
Feb 19, 2016
We always have a great experience with Dr. Tosland and his staff. I trust your office on treating my children for their eyes. Thank you.
Feb 17, 2016
I had a wonderful experience. However, not being someone who orders glasses on a regular basis, I find the prices quite ridiculous. I should not have to pay more than $30 for a pair of reading glasses that I can get for $1 at the dollar store. It would be nice to not feel like I'm getting taken advantage of because I have insurance. The people here are very friendly, polite and I loved them all. Thank you
Feb 17, 2016
The Gentleman behind the counter (Receptionist) was not very friendly when I arrived. He did not greet me with a "Hello", "Welcome" or "Can I help you". I had to tell him my name and I was there for an appointment. Generally speaking, the Receptionist is the voice and first Representative of the business. They set the tone of your appointment.
Feb 16, 2016
Staff and doctors very helpful, friendly and knowledgeable.
Feb 15, 2016
The technician was VERY timely and efficient. The doctor was also timely, direct, and efficient.
Feb 14, 2016
All 3 ladies who helped me were top notch. I especially enjoyed Rebeka. After my first visit to Olympia Vision I wouldn't consider going anywhere else :)
Feb 12, 2016
While my appointment experience in the office was pleasant, and I left satisfied, getting the appointment scheduled was another story. I placed three (3) calls to schedule the appointment; two were answered by your voice messaging system, and the third was answered by a person. As a result of my first two calls being answered by your voice messaging system, I left detailed information indicating I was a potential new patient, and a phone number where I could be reached. There were 3 working days between each of my calls. My voice messages were never returned, essentially it took 9 working days to schedule an appointment. If your practice had not come so highly recommended to me, I would have not placed the third call.
Feb 11, 2016
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Your HIPPA or updated paperwork you had me fill out was very poor. Looks like someone needs to make a clean copy. Very hard to read.
Feb 10, 2016
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Dr. Tosland is terrific. He has cared for my eye care needs for over 30 years. He is a pleasant professional with the highest standards and most up to date equipment. Wouldn't consider anyone else.
Feb 10, 2016
Always top notch service and care!
Feb 9, 2016
It was apparent that everyone had the goal of making me feel comfortable and at ease. My experience was quite pleasant and stress free. Great customer service all around.
Feb 6, 2016
As always very exemplar customer service and competent eye care! Thank you.
Feb 6, 2016
The office was very warm and everyone I came into contact with was kind. The wait time was minimal. Both the technician and Dr. Whitney were very friendly, explained all the tests and made sure I didn't have any questions. I will recommend this office to everyone!
Feb 6, 2016
I received a thorough exam and given a new prescription for glasses. I ordered the new lens, paid for them and was informed later that I was referred to another doctor. I called your office the moment I learned of the referral to 'hold' the new lens order. I now have a message that the lens's cannot be stopped. If the doctor makes changes in my eye, the new lens won't be helpful. It takes almost a year to be ready for new lens. I don't have insurance for this and I don't have funds for unwise or unnecessary costs...
Feb 6, 2016
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I appreciate the warm and personal interaction with your staff and Dr. Ferris.
Feb 4, 2016
As usual over many years great service. Thank you Dale.
Feb 3, 2016
some would benefit w/ a "more affordable" selection as well as the high end... had a good amount allowed thru insurance and secondary and still had to pay out of pocket
Feb 3, 2016
Compassionate staff, understanding of my anxieties about my vision issues secondary to my Diabetes. Thank You!
Feb 2, 2016
Thank you, again, Dr. Tosland!!!
Feb 2, 2016
Everyone is so nice and helpful
Jan 30, 2016
It was very positive experience. I also learned you have the capability of dealing with eye styes. Wish I had known sooner, but will remember in the future.
Jan 29, 2016
I have already recommended and provided a business card to friends. Great service for my daughter and I.
Jan 29, 2016
Excellent staff and Dr. Whitney explained eye information perfectly. Thank You!
Jan 28, 2016
The tech and dr were great!! The guy at the front was very cold and dismissive. I thought this the last time I was there but just shrugged it off. He could use some training in customer service.
Jan 27, 2016
My husband Mark and I have been patients of yours for quite a while, seeing Dr. Tosland. When he cut his days in Olympia, Mark saw Dr. Ferris last week. He was so pleased with her professionalism and thoroughness that I changed my March appt. with Dr. T. to one with Dr. Ferris yesterday. My experience with her was the best optical appointment I remember ever having. Not only did my experience mirror Mark's but she was very personable and explained what she doing at every turn. I was especially pleased that, after she learned that I was familiar with anatomical and physiological terms, she began using those terms with me. Dr. Ferris definitely has gained two loyal new patients in Mark and me! I will tell others as well how pleased we were.
Jan 27, 2016
Dr Mary Ferris is always caring and takes time to fully answer any questions I may have. The front staff was extremely helpful as I selected new glass frames that were both stylish and functional. Would highly recommend Olympia Vision Clinic.
Jan 26, 2016
Great first visit! All of the staff were courteous and friendly. Dr. Whitney was thorough and explained everything. I've already referred a family member. Thank you!
Jan 24, 2016
Very comfortable and felt very welcomed. Dr. Whitney was great and I had the best time picking out my new glasses!!
Jan 24, 2016
You set standards that would be very hard for others to follow. Always a great visit and I feel very lucky to have you as my doctor. Without my site, I would be hosed. Thanks, Milan
Jan 23, 2016
Dr Cluny has been a great doctor, explained that he was behind and compassionate about my issues and very attentive.
Jan 23, 2016
Friendly and knowledgable staff.
Jan 23, 2016
Dr Loeb is the most thorough and attentive optometrist I have encountered. The assistant staff is equally thorough along with being congenial. I highly recommend Olympia Vision Clinic to anyone seeking a knowledgeable and professional staff.
Jan 22, 2016
Thanks for an exceptional visit.
Jan 19, 2016
A very courteous, professional team, thanks.
Jan 19, 2016
The optician who helped me choose my glasses explained very well the cost and practicality of all the features. She was very detailed and polite. She called the same evening of the update she said she will get from the lab! She ricks👍
Jan 19, 2016
It would have been nice to have had my insurance and budget for frames and lenses broken down while I was in my appointment. The products and pricing was very unclear. I had understood my insurance would cover a complete set of new glasses and was wrong on that count. I would have benefited from a pricing chart and seeing options on a piece of paper instead of talking through it. The gal that helped me was very friendly and she took a lot of time with me, but I think it would have been faster to have my pricing set up for me on a print out. That way she didn't have repeat herself as I asked clarifying questions.
Jan 18, 2016
Great team, and really enjoyed meeting Dan when purchasing my glasses
Jan 17, 2016
There was a front desk lady what was nice and tried to greet me properly, but 2 staff people interrupted her twice during her greeting me so she could answer their questions...once she did greet me...it only took 2 mins or so. The other staff could have waited the 2 mins when she was done with me to answer their questions....the wasn't a fire or a real sense of emergency to interrupt greeting a new client.
Jan 17, 2016
The technician, doctor, and optician I worked with were great and very friendly. The male at the front desk however was not friendly at all when greeting me and taking care of my appointment.
Jan 16, 2016
Very friendly, enjoyed wowing with each one
Jan 16, 2016
thorough exam and visit with the dr. The only thing I hate is the $34 mandatory payment for NOT dialating my eyes and conducting the "other" screening. I wish it was every other year instead of every year.
Jan 16, 2016
Great, warm, thorough and efficient service from the assistants (Flynyt, Krystal) and Dr. Ferris.
Jan 13, 2016
I am disappointed with the phone service. When a variety of businesses are returning to a human answering the phone, my call was answered with a recording. I visit the Westside office yet the Lacey office is the location I reach. After calling back to get the Westside location the person answering the phone provided a "pat greeting" and talked so fast I felt like I was interrupting them. No one was rude. PS The Westside phone number is not my phone book.
Jan 12, 2016
Receptionists could be a little more pleasant so that I was welcomed.
Jan 10, 2016
Fantastic service and communication
Jan 9, 2016
Very friendly and professional! I get a bit nervous getting my eyes checked because my eye sight is so bad. All of tge staff and Techs are so sweet about it and Dr. Ferris always takes extra time with me to thoroughly answer all my questions. I felt really pampered when I went yesterday!
Jan 8, 2016
I suggest that your front desk personnel not eat food while working with patients. It is just a little unprofessional. Otherwise I like everything else and have recommend several of my friends and relatives to you over the years I have been coming to you.
Jan 8, 2016
All of the staff was very friendly and helpful, and they made a point to explain each part of the exam process so I could understand what was going on and feel safe in their hands.
Jan 5, 2016
I walked in with an eye injury and was put right on the schedule. My eye doctor even came out and personally brought me back. I was in and out all within an hour of walking in! I would recommend Dr. Kluny to anyone, he is a wonderful doctor.
Jan 4, 2016
Bianca was very thorough! And, my doctor was great with figuring out what I needed for work glasses. Very good experience overall, and everyone was very friendly.
Jan 4, 2016
I was unfamiliar with having a tech start the eye exam, so that initially concerned me. However, the exam was very thorough and informative with the Doctor, so it all fit together. I was very impressed and pleased with the thoroughness of the eye testing. I was also given VERY PERSONAL care in selecting and measuring my glasses - very patient with me! I very highly recommend this clinic, and will be scheduling my adult son for an exam very soon. Thank you.
Dec 31, 2015
You have a gentleman at the front desk who's voice carries. Sometimes he is not kind to his co-workers and he speaks about patients, maybe he should lower his voice or use another phone to call about benefits.
Dec 30, 2015
Outstanding service! Professional and the Staff and Doctor covered all the bases! I love my Eye Clinic and will definitely recommend to everyone! Thank you!
Dec 29, 2015
They also straightened my glasses for me.
Dec 29, 2015
Bianca and Dr Ferris were both great! I had no idea what to expect for a first ever eye appointment. But it was all good.
Dec 29, 2015
Very friendly and helpful office. Love the Saturday availability.
Dec 27, 2015
I waited but through no one's fault a simple mix up
Dec 23, 2015
Ash was great with helping me pick out my new glasses. Before I even started looking she let me know what my insurance would cover so I wouldn't be shocked at the price. She explained to me how glasses should fit my face and picked some she thought I might like. I found a pair that were just what I was looking for and I can't wait to get them!
Dec 23, 2015
The Doctor and staff made me feel like it was important to them to have me as a customer.
Dec 22, 2015
The front desk staff isn't very friendly, I felt I was interrupting their personal conversation when I arrived for my appt. They did not greet me or any of the next several patients who arrived after me. Dr Cluny and his assistant Flynt did make up for this though. Both were very personable and helpful. They answered all of my questions and put me at ease with the exam.
Dec 19, 2015
Very pleased with Dr. Loeb and the attention she gives to the issues with my eyes.
Dec 19, 2015
It was a very nice visit. Dr. Mary is great and she took the time to answer all of my questions. I will refer all my friends and family to come see her and her staff.
Dec 18, 2015
I liked not having to have my eyes dilated and not having to spend a lot of time waiting--a great improvement over previous eye doctor experiences for me.
Dec 17, 2015
I have always enjoyed your clinic. I only stopped due to insurance coverage. I worked for Dr. Koch and I know Dr Tosland through him. Great clinic... Friendly staff.
Dec 17, 2015
I greatly appreciated the caring and informative nature of each professional. Truly excellent people!
Dec 13, 2015
Front desk staff was unfriendly and barely looked at me. The rest of the staff and Dr Cluny were great!
Dec 13, 2015
Very professional and Flint was a pleasure, lots of communication and just really personal...great hire! From the greet to walking out the door, exceptional service!
Dec 13, 2015
Refreshing, comfortable and easy. From my call to set appointments for my wife and I thru the prep, exam and selection of frames and lens. I can't remember the last time a visit to a medical provider went so smoothly. And the staff was not only warm and friendly but really good at what they do. It was our first time to this clinic and I'm so pleased we found them. We'll definitely use them for all our eye needs and have no reservations offering a full endorsement.
Dec 13, 2015
It was a plus to be seen quickly, but the tradeoff was Dr. Tosland has reduced availability. So you see a different doc each time. The wait was unexpected and not typical.
Dec 12, 2015
Reception staff seem not overly helpful, when I called to make an Appt for my dad the guy I spoke with wasn't overly helpful. He seemed preoccupied. I am happy with the rest of the experiences I have had.
Dec 11, 2015
Im pleased with OVC and everything about my last visit. I especially note the attentive assistance in looking at new glasses. Sorry I can't recall her name!
Dec 11, 2015
I had called and confirmed that my appointment was on 12/8 the day before, but when I arrived the system had me scheduled for the 9th. The lady at the front counter was very helpful, contacted Dr. Loeb and they were able to squeeze me in. I appreciated the excellent service.
Dec 10, 2015
I see Dr Loeb every time I come in. She's great. Technicians are always good. too. Rebecca (I think)was sweet, patient, clear in what she said, respectful and just very nice.
Dec 9, 2015
So excited to have a great place to care for our eyes! Thank You!!!
Dec 9, 2015
I actually look forward to my eye exams! :-)
Dec 9, 2015
I do not like being greeted upon exit the exam room and escorted to your sales desk. I is over-selling. If you had a reasonably priced product you would not need the hard sell.
Dec 9, 2015
Very professional and polite!
Dec 9, 2015